343 consumer complaints have been filed with NHTSA for the 2016 Acura Mdx. Click any complaint to view the full owner description.
STRUCTURE,UNKNOWN OR OTHERApril 12, 2026
The factory‑applied exterior paint on the roof panel of my 2016 Acura MDX has experienced clear‑coat and base‑coat delamination, resulting in complete separation of paint layers and exposure of bare metal. This is not a cosmetic blemish or paint discoloration. The failure involves loss of adhesion between factory coating layers, causing large sections of paint to peel away unexpectedly. The exposed metal surface is at risk of corrosion, which may compromise the long‑term structural integrity of the vehicle’s roof panel. In addition, peeling paint has detached in rigid fragments that could become roadway debris, creating a hazard to other motorists if detachment occurs while driving. This condition matches a known manufacturing defect previously acknowledged by the manufacturer in a technical service bulletin addressing paint delamination on similarly built vehicles. However, the manufacturer has declined to correct the defect based solely on VIN exclusion, despite identical failure characteristics. The defect raises concerns beyond appearance, including corrosion risk, loss of protective coating, and potential safety hazards from detached exterior material.
EXTERIOR LIGHTING,INTERIOR LIGHTINGApril 9, 2026
The contact owns 2016 Acura MDX. The contact stated that after the State Inspection was completed, the State Inspector informed the contact that the vehicle had failed the inspection due to an inoperable driver's side tailgate light. The contact was also informed that there was moisture inside the tailgate lid light assembly, and that the failure was related to NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred the dealer for the repair. The contact was informed that there might be a reimbursement if the VIN became included in a future recall. The vehicle was not yet diagnosed or repaired. The failure mileage was 99,217.
FUEL SYSTEM, GASOLINEMarch 31, 2026
The contact owns a 2016 Acura MDX. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle hesitated, and the RPM became elevated, before the vehicle accelerated as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The dealer was made aware of the failure. The contact referenced an unknown recall repair with a similar failure; however, the VIN was not associated. The contact was informed that the repair was not associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 107,256.
ENGINEMarch 24, 2026
Customer reports: - vehicle will not start - died while backing up and wouldn't restart - no warning in car and safety at risk as a result - towed car to auto mechanic who provided this information below Check and advise: - Found starter motor tries to crank the engine over but never completes more than a partial engine revolution during each starting attempt, using jumper packs do not help, fully charged and tested battery and found battery tests bad, installed tester battery for diagnostic purposes and found engine still wont crank, attempted to rotate engine via crank pulley bolt and pry bar and found engine will not rotate indicating engine is seized due to some sort of internal engine issue, suspect possible connecting rod bearing failure but cannot confirm without significant engine disassembly. - This issue (apparently its a widely known problem on this engine and there is an active recall campaign developing): Acura MDX 2016 has a recall but my VIN # is not showing up in it. However, I strongly believe it is the same issue and Acura should expand their recall to include more vehicles, including my own.
ENGINEMarch 17, 2026
My car shuts off when idling and goes into neutral when stopping at stop signs or yeilding in a rotary
ENGINEMarch 14, 2026
Engine has 97,000 miles and has been meticulously maintained with current rod bearing failure.
ENGINEMarch 3, 2026
I have a 2016 Acura MDX with a 3.5 engine that had a #2 connecting rod failure. I took the information to my local Acura dealer and they had told me that the engine was outside of the recall on the bearing failures on other 3.5 engines. Due to the related failure patterns, I believe that the engine should have been replaced in accordance with the failed engine connecting rod recall 24-001. I had to bear the cost of a used engine to install into the vehicle . I have attached a photo of the failed #2 connecting rod and the engine code.
FUEL/PROPULSION SYSTEMJanuary 30, 2026
Hi, Vehicle experienced sudden loss of power and inability to accelerate while driving. Engine entered limp mode and would not rev beyond approximately 2,000 RPM. Vehicle became unsafe to operate in traffic due to lack of acceleration. Dealer diagnosed fault code P0087 (fuel rail/system pressure too low) and confirmed failure of the high-pressure fuel pump. Vehicle had hard starting, delayed throttle response, and multiple warning lights related to engine, emissions, and drivetrain systems. This appears to be a fuel system failure affecting vehicle safety. Acura previously issued fuel-system-related recall(s) for similar vehicles, and this failure occurred despite prior recall-related service. Repair cost is approximately $2,400. Failure resulted in loss of engine power and posed a safety risk, especially when attempting to merge or accelerate in traffic. Vehicle mileage is approximately 160,000 miles.
STRUCTURE,UNKNOWN OR OTHERJanuary 28, 2026
Two issues: 1. The paint on my rooftop in front of the sunroof began peeling off three months ago. I’ve read and MANY owners of the same model within a two year timeframe have had the exact same issue and we realized it’s a manufacturer’s problem. The manufacturer however, is saying it’s out of warranty and that’s absurd because now we all have to pay $2000+ to have our entire roof repainted. I have read that some people have had it repainted and it’s peeling again. That is a major problem. Acura needs to remedy this quickly before they lose customers. And I really love my Acura and I would love to buy another one in the future, but I’m counting on this one lasting a very long time! Won’t last that long, however, if the paint peels off continuously. I’ve included below in the attachments the preliminary repair cost of this that I had quoted when I first discovered the issue in October. 2. My battery kept draining two years ago, even though I got a new battery – – twice within the same month – – and the dealership in Birmingham, King Acura, was very thorough and very kind and generous, and the only thing that they could figure out after I had read numerous reviews from consumers online and suggested it to them was that the Bluetooth was draining my battery. They told me I could replace it for $3500 or have them disconnect it permanently. I chose to have them disconnected permanently because I didn’t want to pay $3500 for a Bluetooth system that was working but caused a random side effect that affected my whole car. Can you please help me with these issues as I am a big fan of Acura and I would like to see Honda make good on this. Thank you.
ELECTRICAL SYSTEMJanuary 23, 2026
As I was driving under the freeway stopped preparing to make a u-turn my car put itself in neutral and I could not change gears. I had to turn the car on and off for it to get itself back into drive. Another time I was stopped at a light and it did the same thing. Some time went one and it happened again but this time I was reversing to park and again put itself into neural. This is a safety hazard as it happens at different times when I’m driving when other vehicles are around. I do the maintenance at the dealership and they never say anything about my complaints or the car needing to be updated. Please let me know what I need to do?
ENGINEJanuary 19, 2026
We have a 2016 Acura MDX. The connecting rod bearing caused the engine to be damaged, resulting in a knocking noise, and decreased engine output. This resulted in the engine needing to be replaced. The reason for the engine failures was the exact issue in NHTSA Recall 23V-751. While our vehicle is the same year, make and model of the recall, we are being told that because our manufactured date falls a few months outside of this recall, Honda will not pay for the repairs. We therefore had to pay for the repairs out of pocket in the amount of $6,170.59. We are asking the NHTSA to expand the recall as this failure obviously occurred outside the previously issued recall window.
ENGINEJanuary 15, 2026
I was driving my Acura MDX(2016 7900 miles) on a multi-lane highway, the vehicle experienced a sudden and significant loss of engine power without prior warning. This occurred during normal traffic conditions and reduced the vehicle’s ability to accelerate and maintain speed, creating a safety risk for my family and surrounding vehicles. After the loss of power, a rattling/knocking noise from the engine became apparent. A check engine light appeared after the initial event which later went away. The vehicle was first inspected by an authorized dealer, who recommended replacement of spark plugs and later a timing belt as part of the diagnostic process. These actions did not address the underlying issue. The vehicle was subsequently inspected by an independent repair facility. The independent mechanic confirmed internal engine damage by finding metal shavings in the oil and diagnosed rod bearing failure, requiring complete engine replacement. The failed engine is available for inspection upon request. The independent mechanic also referenced an Acura/Honda technical service bulletin related to rod bearing failures affecting similar engines and model years. The vehicle has been routinely serviced at authorized Acura dealerships, including regular oil changes, prior to the failure. No external damage, misuse, or lack of maintenance was identified during the inspection by the dealership. The issue was later inspected by the manufacturer’s authorized dealer. The manufacturer declined assistance, stating the failure was not considered a defect. There were no warning lamps, messages, or noticeable symptoms prior to the initial loss of power.
ENGINEJanuary 12, 2026
The engine failed and acura tech said it was connecting rod failure. There is a Safety recall from Acura 23-036 and an investigation by NHTSA # RQ24013. Acura stated my VIN is not part of the recall although it's the same issue.
FORWARD COLLISION AVOIDANCE,LANE DEPARTUREJanuary 9, 2026
Front camera not working triggered multiple warning lights on
ENGINEJanuary 8, 2026
NHTSA Incident Report Vehicle: 2016 Acura MDX Date of Incident: [XXX] Location: Oregon (Oregon Coast to Portland) Mileage: 110, XXX Incident: During a 60-mile road trip, the vehicle unexpectedly shut off and shifted into neutral. The car coasted safely to a stop. Earlier, we had noticed a slight knocking sound when starting the engine, but no other issues were present. A tow truck attempted to jump-start the vehicle without success. Ron Tonkin Acura later confirmed engine failure. The vehicle has been regularly maintained, with documentation, and had no prior engine problems. Acura has stated that this failure is not part of their rod bearing recall. No warning lights appeared before or during the incident. Safety Concern: The sudden engine shutdown created a serious safety risk while driving. Requested Action: Investigation into potential defect causing unexpected engine shutdown in the 2016 Acura MDX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTINGJanuary 6, 2026
I have a 2016 MDX. The big red light on my tailgate on the passenger side stopped working. I had been driving at night and only found out when a friend mentioned it to me. I al concerned driving due to safety issues with being less visible to other drivers. I tried changing the bulb with two new ones (correct size 7440) and it still does not work. I noticed online that there is a safety recall for such lighting issues, though it is not showing as recall for my VIN. I called Chevy Chase Acura to ask about the recall and they said there are no recalls listed for my vehicle. I made an appointment for 1/7/26 at 1:15pm anyway to have it looked at. Following that, I called Honda's recall department and they said there previously had been a recall in effect but it expired on 11/30/25. I have been out of town caring for my mother who had cancer and recently passed on 12/18/25. I was not previously aware of the recall. From my reading online, due to this being a safety recall, it should still be eligible for recall repairs up to 15 years of the car's age. I am hoping for some assistance in getting this matter resolved.
ENGINEDecember 28, 2025
While my teenage son was driving on busy interstate highway the engine began making extremely loud noises and smoking while losing power. Driver was unable to make it to a safe exit and had to pull over with limited shoulder, in a very dangerous spot. All oil leaked out of the engine an onto the roadway, also a hazardous and dangerous situation. Car was towed to Acura dealership and inspected. Catastrophic engine damage - part of the engine rod assembly was launched through the oil pan and lodged in the air conditioning compressor. Vehicle had 87K miles and all service was performed. Complaints that the engine was lagging and making noises at low RPM's had been expressed to Acura for years. I was told that unless a check engine light came on there was no way to know what was wrong.
POWER TRAINDecember 16, 2025
This submission supplements my existing NHTSA complaint regarding Recall 17-010 and the 9-speed automatic transmission ATF warmer defect. My vehicle received Recall / Product Update 17-010 service on March 10, 2017, at which time the transmission was replaced. The final redesigned ATF warmer did not exist at that time. The ATF warmer installed with the replacement transmission was an earlier design. The vehicle returned for a second Recall 17-010 service visit on December 9, 2017. The service record from that visit explicitly states that the ATF warmer was not replaced, noting that it had been replaced during the prior visit. As a result, the recall was initiated but not completed with the final redesigned ATF warmer. Acura later issued TSB B17-026, extending warranty coverage to 10 years from original in-service date with unlimited mileage, because damage from ATF/coolant contamination may occur years after initial exposure, even if fluids later appear normal. In 2025, the vehicle developed transmission noise. An independent transmission specialist advised that the vehicle exhibits bearing failure, with the extent of damage unknown until teardown. Bearing failure is a known delayed consequence of ATF/coolant contamination associated with the ATF warmer defect. The vehicle was delivered to an authorized Acura dealership for evaluation under the warranty extension. However, the dealership has refused to perform the warranty inspection unless payment is made, and has stated that the vehicle is outside the warranty period, despite the warranty extension remaining in effect through January 2026. This supplement is submitted to document that: •Recall 17-010 was started but not completed with the final redesigned ATF warmer; •The final corrective part was never installed on this vehicle; and •Corrective action and inspection related to this incomplete recall and warranty extension are currently being denied.
ENGINEDecember 11, 2025
I purchased a 2016 Acura MDX during the summer of 2025. I am the second owner. In November 2025, the engine starting experiencing engine knock later to be confirmed as rod bearing knock. This vehicle if a 2016 MDX and the manufacturing date is October 2015. There is a rod bearing recall for 2016 MDX's however, my VIN is not included in this recall which is ludicrous as it is experiencing the same issues as the recall with only 80,000 miles on the engine. I urge you to widen the recall to include 2015 MDX vehicles as there is no way this Acura MDX should be experiencing rod bearing issues on a well taken care of vehicle.
POWER TRAINDecember 5, 2025
This vehicle is affected by Acura’s 9-speed transmission warmer defect covered under: • TSB B17-009 – Product Update: Transmission Warmer • TSB B17-010 – Product Update / Warmer Replacement • TSB B17-026 – Warranty Extension: 10 years from in-service date, unlimited mileage These bulletins address failures of the transmission warmer that allow coolant and ATF to mix, causing internal transmission damage. My MDX was used by Acura in early 2016–2017 as an engineering/diagnostic vehicle when this defect was being investigated. Repair history: • March 2017 – Transmission replaced, but the updated warmer (released later in 2017) was not installed. • December 2017 – Acura performed a coolant/ATF line flush due to contamination, confirming fluid mixing from the warmer failure. Current issue: My transmission is again showing symptoms consistent with damage caused by the same warmer defect. Despite the active 10-year/unlimited-mileage warranty extension, the dealership refuses to perform the required warranty inspection unless I first pay a $138 diagnostic fee. Under the Magnuson–Moss Warranty Act, a dealer may not charge for diagnosing a defect that may be covered under a warranty or recall. Acura Corporate says the dealer “is allowed to refuse,” and the dealer says they need Acura authorization. As a result, no inspection has been performed. The vehicle has been sitting at the dealership since October 1 with no diagnostic work completed. Concerns: • Failure to perform a safety-related warranty inspection • Failure to complete the product-update remedy • Charging for a warranty-covered diagnosis • Leaving a known defect unaddressed I request NHTSA review this matter, as it involves an active safety-related defect with a warranty extension where both the manufacturer and dealer refuse to complete the required inspection and repairs.
ENGINEDecember 1, 2025
On November 28th at 10:00 AM, my 2016 Acura MDX suffered a catastrophic and sudden engine failure that resulted in a total loss of motive power. I was driving on Scott Boulevard in Santa Clara, just after exiting the Central Expressway. I first heard a loud metallic noise, and the engine immediately seized and shut down. The vehicle started slowing rapidly on a busy street, creating a life-threatening safety hazard for myself and other drivers. The car spontaneously shifted into Park and it was difficult to manually shift into Neutral for towing. Thankfully, no accident occurred. The failure is due to a connecting rod bearing failure and engine seizure. This is the identical safety-related manufacturing defect acknowledged in Safety Recall 23V-751 and is currently the subject of the ongoing NHTSA Preliminary Evaluation (PE25008), which covers the same 3.5L V6 engine in vehicles outside the original recall, including the 2016 MDX. I feel responsible to report the incident to NHTSA to take precautions on the matter. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FORWARD COLLISION AVOIDANCE,LANE DEPARTURENovember 22, 2025
Cruise control stopped working 5 years ago after ACC LKAS stopped working. I have had the car into multiple Acura certified dealerships attempting to repair and no one has been able to determine the issue.
POWER TRAIN,FORWARD COLLISION AVOIDANCE,LANE DEPARTURENovember 22, 2025
This has happened twice while on a drive, cruising along on a highway and go to pass a car in another lane, transmission down shifts and then lose all power, transmission repair light comes on as well as emission controls, vehicle is still running but no power to the wheels, trying to get back across three sometimes four lanes to get to the shoulder due to the loss of power, this happened once back in the summer and again today about 96k and now 110k, there are a lot of forums talking about it as well
ENGINENovember 19, 2025
The contact owns a 2016 Acura MDX. The contact stated that while driving approximately 15 MPH, there was an abnormal sound coming from the engine compartment. There were no warning lights available. The vehicle was taken to a dealer, where it was diagnosed with a fractured connecting rod bearing, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.
POWER TRAIN,ENGINENovember 18, 2025
When car is started, attempting to slowly accelerate in reverse or forward you will experience a loss of drive power, transmission does nothing. Then all of a sudden transmission responds and you lurch forward or reverse. Very unsafe situation. Other cars not sure if your moving or stationary.
ENGINENovember 17, 2025
Started hearing a "knocking" sound from the engine compartment, whose frequency clearly was proportional to engine RPM. Took vehicle to local trusted mechanic who diagnosed that it was likely related to known crankshaft bearing issue, which is the subject of a widespread recall on Acura vehicles. Found that the vehicle does not fall within the recall window. Sent vehicle by tow truck to nearest dealer who confirmed diagnosis. They claim poor maintenance, but all required maintenance, and definitely all engine oil changes were completed at required intervals with proper fluids and filters. Since dealer is 60 miles away, most maintenance was done with local trusted mechanic, although some oil changes were done personally or at a quick lube service. The vehicle is a 2016 model year, consistent with the model years affected by the known defect and recall. Dealer is advising that a new engine is required. There is no reason a properly maintained vehicle with only 150,000 miles should have a failed engine.
ENGINENovember 13, 2025
I have a 2016 Acura MDX with 87,000 miles that has bad rod knock. Service Bulletin 23-036 talks about it. Even though my MDX's VIN is not listed in the recall, I am having the exact same problem the recall is supposed to be for. I feel this recall should be expanded to cover my vehicle as it is listed in several places that the recall is for all 2016 Acura MDX's which is what my vehicle is. ------------------------ Subject: Safety Recall: 2015–20 Multi-Model Connecting Rod Bearing Stop Sale. Affected vehicles: Certain 2015–2020 Acura TLX V6 and 2016–2020 Acura MDX models. Cause: A manufacturing defect in the crankshaft can lead to connecting rod bearing wear due to lack of lubrication and excessive heat, potentially causing engine damage and failure. Action: The bulletin initiates a stop-sale order for affected vehicles and provides instructions for inspection and repair, which may include replacing the connecting rod bearings, crankshaft, or short/long block. Status: The bulletin has been revised. Version 1 was issued on November 9, 2023, and was replaced by Version 2 on February 9, 2024. Parts Availability: Parts and repair kits became available in early 2024, with repairs being prioritized for vehicles showing symptoms like engine rod knock or stalling.
ENGINENovember 12, 2025
The MDX drove perfectly until out of sudden there as a stall, knocking and ticking sound in the Engine. It is diagnosed with the connecting rod failure and needs a new engine replacement. The car was well and regularly maintained with oil changes and services as recommended. The following codes were pulled from the ECM: Code P0301, P32638
WHEELSNovember 10, 2025
While driving the vehicle on the road, the front driver's side wheel came off.
FORWARD COLLISION AVOIDANCE,LANE DEPARTURENovember 5, 2025
warning lights for LKAS, ACC, lane mitigation, etc come on intermittently and then just disappear next time you start car. Tech advises numerous problems with camera
ENGINE AND ENGINE COOLINGNovember 4, 2025
The contact owns a 2016 Acura MDX. The contact stated that while driving at various speeds, the vehicle stalled. The contact was unable to veer to the side of the road. The contact was able to push the vehicle to the side of the road with assistance on each occasion. The vehicle was able to restart, and the check engine warning light was illuminated. The contact was able to resume driving. The vehicle was taken to an independent mechanic several times, and the vehicle was diagnosed with emissions failure. The mechanic reset the computer and the check engine warning light; however, the failure persisted. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
STEERING,VEHICLE SPEED CONTROL,ENGINEOctober 28, 2025
The vehicle frequently experiences problems while idling at red lights or stop signs. Specifically, the engine suddenly shuts off after displaying a message that "Idle Mode is unavailable." This has occurred multiple times, and on five separate occasions, the vehicle became completely immobile, requiring towing to the nearest mechanic. Initially, I had the flywheel and starter motor replaced, which cost me approximately $5,000. However, just three months later, the same issue reappeared. Most recently, while driving home from work, the idle mode failed again at a stop sign, and the engine stopped running. I contacted Acura/Honda regarding this issue, but they informed me that it is not their responsibility. At this point, I am unsure how to proceed or where to seek a reliable fix, and I am concerned about the safety implications of this recurring failure.
ENGINEOctober 28, 2025
Car broke down driving from Dallas to Oklahoma on the highway while at cruising speed. We were able to pull over safely and after towing the car home, the engine produced a knocking sound. Upon further investigation, there is a recall for rod/bearing issues with 2016-2020 Acura MDX's and other various models like the Acura TLX, Honda Pilot, etc. This only extended to certain models and there has been more affected by it than what the recall covers. Maintenance such as regular oil changes to big services like timing belt and water pump was done according to the service manual interval. Investigation RQ24013 was open on 11/08/2024 by Investigator Richard Lawrence, Reviewer Sharon Yukevich, and Approver Tanya Topka. There have been about 173 incidents and pose a great safety hazard. Once the car is stopped, the car is not able to go into neutral without the engine on. The only way to override this is through the engine bay with a tool of some sort to manually engage the neutral switch. If the car stops in the middle of the road with this engine failed, this could lead to a more severe casualty
ENGINE AND ENGINE COOLINGOctober 21, 2025
The contact owns a 2016 Acura MDX. The contact stated that while driving at 40 MPH, there was an abnormal ticking sound coming from the engine. Several unknown warning lights were illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue but offered no assistance. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 11,624.
POWER TRAINOctober 18, 2025
The Acura MDX, which had always been serviced at an Acura dealership, had 121,007 miles on it when the transmission completely failed without prior warning. I was driving with the d cruise control on at around 70 mph when I took the car off cruise by touching the brake to take the exit ramp onto I-10. I suddenly lost power, the engine still runnning, the car was on the exit ramp, which was uphill and exiting from I75 South. I had to coast to a stop and stopped between in a trouble area between the exit ramp and the fast lane on I10 east, which the wrecker driver said left the car exposed in a “kill zone.” After stopping, the car would start but all four wheels were locked and the wrecker drivers could not roll the car into a safer location to retrieve the car. They nevertheless pulled the car onto the wrecker while in what they described as a “kill zone,” and I also thought the spot I had to stop was extremely dangerous. The dealership, Key Acura in Gainesville, Florida, advised the transmission needed to be replaced at a cost of $7,200. After that I sold the car to an online site at a price that was basically for junk.
POWER TRAINOctober 18, 2025
The transmission and motor has failed. Car has 133000 miles. Transmission recently rebuilt. Car continues to malfunction according to the recall but is not listed.
ENGINEOctober 15, 2025
Engine cut out on the middle of a pitch black highway in Virginia. Few seconds lights flashing on dashboard check engine light started flashing then low engine oil and then the rest of the standard "CHRISTMAS TREE LIGHTS" experience as I was finally able to pull the vehicle over. Vehicle seemed as if it was dead. When got vehicle JUMPED 2 hours later I started engine because it wouldn't start. It was making all the noises consistent with ENGINE recall that MY ENGINE was so conveniently not included in the recall. ACURA WON'T DO ANYTHING for me. I was stuck on the side of the highway in the pitch black with cars and trucks flying by at 70+MPH with my 3 kids and spouse. ENGINE is chattering and has no power. ALMOST ABOUT TO SEIZE. I was stranded in a small town for 2 days with no way to get home no rental companies with cars available. ALL VIDEOS online consistentfor engine recall consistent with my experience. NO lights no hestitation perfect engine oil level filled tank of gas minutes with 93 as always not even 2 minutes before this situation. ENGINE WAS PERFECT. Was glad I wasn't apart of recall initially. I thought I had a "GOOD ONE" then boom complete catastrophe. NHTSA NEEDS to expedite this. THIS IS NOT ROCKET SCIENCE! Acura knows the issue they are running form it. I spent over $1,100 to tow my vehicle home and get my family home safely.
ENGINEOctober 7, 2025
Hello. I went to the Acura dealership because I got a recall letter. I lost the letter itself a few days ago. I also had the check engine light come on once while driving. But then it went out on its own during the same trip. At the moment of checking my car by my foreman, he heard a knocking noise in the engine. He said that they will check my car on the recall and see what's wrong with the engine. After some time, he called me and said: I am very sorry, but you need to replace the complete motor as this knock is caused by a problem in the bearing. And alas your car does not fall under the recall to replace this bearing. I asked him which bearing he was talking about. And they answered that it was the one that goes into the recall under which my car did not fall. I clarified that its name sounds like: connecting rod bearing? He said: Yes. I've had all my maintenance done on time. Engine oil changes every 5,000 miles. Even before the 8,000 to 10,000 miles. I have all the paperwork with receipts and dates in my car paperwork bag. At every oil change no one has ever told me there was an engine problem. The car was purchased from a dealership in Libertyville, Illinois. The car is currently at a dealership in Naperville, Illinois. I wrote a complaint to Acura of California on 9/26/2025. To date, all I have gotten is a response: we have a lot of work to do, we will respond when we can. Very rude and disrespectful. Considering I could have been in an accident if the engine had seized up. That's what my foreman at the dealership said. Or even worse, my daughter could have had an accident. I was planning to give this car to my daughter since she got her driver's license. She really liked this car. Now I don't know what to tell her. I am asking for your help to resolve this problem. They still haven't contacted me or told me what to do. Appreciate it.
ENGINESeptember 30, 2025
No prior issues with vehicle when all of a sudden/out of the blue the check engine light started flashing and felt decreased power. Pulled over, had it towed to dealership. After it was diagnosed they advised of a rod bearing failure, crankshaft failure and metal shavings in the oil which went through the engine. There is a recall for 2016 Acura MDX for this EXACT issue, however for some reason my VIN is not included?? The recall was effective Nov of 2023. I purchased vehicle Feb of 2023. Vehicle is still at shop as a complaint has been filed with Acura.
STRUCTURE,UNKNOWN OR OTHERSeptember 24, 2025
White Diamond Pearl Paint started peeling prematurely approx 130,000 miles in 2023 in large sections causing unsightly paint. This is a very well known problem for this car in both Acuras and Hondas and a recall was done but with very very limited vehicles. Dealer refused to help us
ELECTRICAL SYSTEM,ENGINESeptember 16, 2025
On 9/12/2025 driving on the highway in stop and go traffic, the idle stop feature engaged, but the engine would not restart upon taking foot off break. Put vehicle into park and held start/stop button for couple seconds to turn off, then was able to restart vehicle by pushing start button. Couple days later went to start vehicle while parked and accessories came on, but engine wouldn’t start. After a few attempts, got vehicle to start.
ENGINESeptember 15, 2025
I have a 2016 Acura MDX, recently took it to Oh Acura in Temecula for a check due to a noise coming from the engine. Acura determined I need a new engine.. the issue being rod bearing failure Acura determined I need a new engine.. the issue being rod bearing failure. Upon research, this is a known issue from 2023. Also, a new investigation with engine failures in Honda and Acura vehicles linked to the rod bearings has been opened.
ENGINESeptember 11, 2025
One morning I noticed the engine in 2016 Acura MDX was making a loud knocking noise. The check engine light immediately came on. As such, I immediately drove to Acura of Baton Rouge to report the problem to get it fixed. They ran a diagnostic on the car and didn't find anything. For some reason they said they needed to take the oil pan off to see if there was metal in the oil pan. I said ok. I got a call a few days later from the service department stating that I needed a new engine at the price of $8,000 because they said a connecting road bearing had failed which destroyed the 6th cylinder. The vehicle only had 78,000 miles on it. The oil had always been timely changed. There is no reason the connecting rod bearing should fail on an engine with 78,000 miles on it. I contacted Honda and Honda eventually came back to me and said they would not do anything to help replace the engine because the car was not under warranty, despite the Office of Defect having an ongoing investigation into connecting rod bearing failures in 2016 Acura MDX's. Honda has not operated in good faith, this is a major safety issue and the federal government must do something before people are hurt as a result of Honda's negligence.
ENGINE,LANE DEPARTURESeptember 1, 2025
While driving on the freeway with my children, the vehicle started to shake and the emission system problem, transmission system problem and blind spot problem lights came on. The safety of myself and children were at risk due to being on the freeway and having to pull over on the side of the road. There were zero signs leading to this.
ENGINEAugust 26, 2025
Engine failure. McGrath confirmed the engine had the same rod issues as described in the recall. Corporate refused to cover the repair.
ENGINEAugust 26, 2025
The contact owns a 2016 Acura MDX. The contact stated that while driving at 65 MPH, there was an abnormal knocking sound coming from the engine compartment. The vehicle was taken to a dealer to be diagnosed, and it was determined that there were metal shavings inside the oil pan and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,172.
ENGINEAugust 25, 2025
The contact owns a 2016 Acura MDX. The contact stated while driving 65 MPH, the vehicle stalled. Additionally, there was loud popping noise coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the connecting rod inside cylinder #2 had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,311.
AIR BAGSAugust 20, 2025
The contact's daughter owned a 2016 Acura MDX. The contact stated that while her daughter was driving approximately 70 MPH on an interstate, another driver crashed into the rear passenger's side and the front passenger's side of the vehicle, causing the vehicle to spin clockwise. Several unknown warning lights were illuminated. The driver hit her shoulder and lower back against the driver's side door. The driver later received medical assistance and was being treated for lower back and shoulder injuries. No police report was filed. The rear tires were damaged and became flat. The vehicle was towed to the dealer, and the vehicle was later towed to the dealer's auto body shop, where it was totaled. The dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 92,900.
ENGINE AND ENGINE COOLINGAugust 13, 2025
The contact owns a 2016 Acura MDX. The contact stated while driving approximately 40 MPH, there were several unknown warning lights flashing on the instrument cluster. The contact stated that the vehicle stalled. The vehicle was coasted over to the side of the road; however, while attempting to shift into park(P), the transmission was unable to be shifted into park(P). The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
LANE DEPARTUREAugust 7, 2025
On Saturday [XXX] I was travelling on [XXX] from Orangeburg to Atlanta. I did was not using cruise control but the system was enabled. Enabling the cruise control system on my automatically enabled the LKAS(Lane Keep Assist) feature on my car. On at least two other occasions, specifically going around corners at low speed, I've had the LKAS system grab the wheel and steer the car aggressively to the left. On these prior occasions we were travelling at low speed and the road conditions were questionable as in striping of the roads were not clear. On [XXX], the road conditions were optimal minus being a little wet due to rain. The LKAS unexpectedly turned the wheel hard to the left going around a corner at 55mph and into oncoming traffic. Before I could regain control of the vehicle it veered into a ditch, across a culvert and landed in the ditch on the other side of a driveway. If not for sheer luck both I and the oncoming driver would be dead and the car destroyed. I am taking the car to a dealer tomorrow to have them inspect the LKAS. There were no warning lamps, message or any other alerts prior to the LKAS taking over the steering. Upon coming to a rest and recovering, I inspected the vehicle and found no damage save a deflating front tire and was able to drive the car back to Atlanta. I do not have Dashcam footage of the other occurrence of the LKAS malfunctioning but I did have a DashCam in the car and running when this latest incident occurred and if possible I will attach it to this complaint. Prior to submitting this complaint and contacting a dealership to have the car inspected I did put in my VIN and research if there had been any recalls on the LKAS system in my model year vehicle. I can confirm that there were not but there had been recalls for earlier versions of the same vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJuly 30, 2025
Catastrophic engine failure occurred while driving on July 4, 2025, resulting in the car briefly stopping at 60mph skidding tires on I-70 (a major highway in colorado), then tires unlocked and now engine moving again but with a check engine light, and acceleration was sluggish. It freaked out the family and we pulled over at the next exit to find the engine was knocking like crazy. No injuries occurred, but the sudden engine failure while driving created a serious safety hazard. Complete loss of power could have resulted in accident if this had occurred in traffic, on highway, or during emergency maneuver. We later found out engine the rod bearing failed on cylinder 4 and shattered in several pieces. We took it to both independent auto repair shop, then the dealer, both confirmed rod bearing problem, and engine replacement now required. Dealer is quoting us $24000. Failure was due to connecting rod bearing failure - a known defect currently under NHTSA Investigation RQ24-013. This failure is consistent with NHTSA Investigation RQ24-013 covering connecting rod bearing failures in 1.4 million Honda/Acura vehicles including 2016 MDX. The failure appears related to unaddressed ATF warmer defect covered under Acura's KG9 warranty extension (Service Bulletin 17-026) that compromised cooling system in December 2024, leading to thermal stress and bearing failure. Acura was aware this defect was serious enough to warrant 10-year unlimited mileage warranty coverage but failed to honor it. We had the car serviced June 25th 2025 at the dealer just 9 days prior to the July 4th 2025 incident for its regular maintenance oil change, brake fluid flush, and valve adjustment.
ELECTRICAL SYSTEMJuly 23, 2025
Odometer Fraud. The contact purchased a 2016 Acura MDX. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 65,445 and at the time of registration, it was discovered that the mileage was 151,000.
ENGINE,FUEL/PROPULSION SYSTEMJuly 20, 2025
While driving on the highway this vehicle shifted into neutral and lost power. Once pulled to the side of the road, the vehicle was able to be turned off and re started. This happened to my teenage daughter without warning.
ENGINE,FUEL/PROPULSION SYSTEMJuly 18, 2025
My vehicle is showing the exact same symptoms that the 2016-2018 MDX fuel pump recall is stating but my VIN number is not part of the vehicles being recalled. I reached out to Acura relations and unfortunately, they cannot provide authorization to repair my fuel pump even though my vehicle falls under the same years that this model is being recalled for. I went to an independent shop to try and understand what the problem with my vehicle is and I was told that the high pressure fuel pump seems to be failing and was asked why I have not taken the vehicle to the dealership for the fuel pump recall. Due to this issue I am unable to properly use my vehicle. If i step on the accelerator too hard, the vehicle gets engine misfires and immediately goes on limp mode.
ENGINEJuly 17, 2025
On August 29, 2024 my vehicle stopped working. I was driving through a busy Costco parking lot. We stopped to wait for a car to turn, the auto engine idle turned on. When we removed our foot from the brake that car wouldn't move. It wouldn't start again, everything seized up. We couldn't push the car because the tires locked up. We called a tow truck, luckily we were not in a parking spot because the tow truck driver had to pull it on the bed. The vehicle was towed to Stephen Wade Honda, they have always maintained our vehicle and done the recalls when able to. The nearest Acura dealership is 127 miles away. We were told that the engine suffered catastrophic engine failure. I reached out to Acura and a lady on the phone said she was sorry there was nothing Acura could do. I want to know why my vehicle is not under recall for catastrophic engine failure.
ENGINEJuly 13, 2025
driving on freeway at 65mph and check engine light flashed as vehicle started to studder and turned off while driving. vehicle would not even try to start afterwards. vehicle got towed off freeway to my home. I continued to try to start, it sounded like a bad starter or dead battery, so I charged the battery and got the vehicle to crank and start. engine was knocking and squealing and pinging. immediately turned off and did some research. found out about recall and my engine is not on it . I found a local shop and had it towed there. it ended up being a bad rod/bearing in the engine. I had to have the engine replaced.
ENGINEJuly 9, 2025
On Sunday, while driving approximately 70 mph on the highway with my two young children in the car, the check engine light began flashing, the vehicle suddenly lost power, and would not accelerate past 60 mph. The engine then began producing loud clanking or knocking noises. I pulled over as quickly as I could and had the vehicle towed to my local Acura dealership. The technician who inspected the vehicle indicated it is in the early stages of catastrophic engine failure—likely due to a spun rod bearing. These symptoms are nearly identical to those described in NHTSA Recall 23V751000, which addresses rod bearing failure, sudden loss of power, and potential engine seizure in certain Acura models. A less severe version of this issue occurred a few days earlier, on Thursday, also while driving on the highway. The check engine light began flashing and the vehicle experienced a noticeable loss of power. I pulled over and restarted the vehicle, and that resolved the issue. I drove the vehicle multiple times—including on the highway—between Thursday and Sunday with no further issues until the much more severe failure occurred. Despite the clear safety concerns—and the fact that both incidents closely mirror the description in Recall 23V751000—my VIN is not currently included in the recall. The vehicle has fewer than 90,000 miles and has been maintained exclusively at Acura dealerships. I’ve reported this to Acura, and my case has been escalated for internal review. An Acura representative encouraged me to contact NHTSA directly, as your agency is responsible for determining whether the scope of the recall should be expanded. This is a serious safety issue that occurred without warning—at highway speeds, with children in the car – and put my family at risk. I respectfully request that NHTSA investigate and consider expanding Recall 23V751000 to include similarly affected vehicles like mine. Thank you for your attention to this matter.
ENGINE AND ENGINE COOLINGJuly 7, 2025
The contact owns a 2016 Acura MDX. The contact stated while driving 75 MPH, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. In addition, the contact stated that the engine and low oil pressure warning lights were illuminated. The contact stated the vehicle was shaking abnormally, and the vehicle failed to exceed 30 MPH. The vehicle was driven to a nearby parking lot. The vehicle was then towed to an independent mechanic to be inspected. The contact was informed that the engine was covered in engine oil. The contact stated that the vehicle had recently received an oil change. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with fractured bearings and engine failure. The contact was informed that the engine and the bearings needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 83,000.
ENGINEJune 26, 2025
While driving southbound on I-5 from San Francisco to Anaheim, the vehicle began making rattling and squeaking noises from the engine compartment. Within minutes, multiple warning systems activated, including alerts for power steering, brake system, ABS, and other critical components. The vehicle quickly lost power and could no longer shift gears. We were forced to exit the highway near Kettleman City, but the engine completely shut off as we were exiting. Brake pressure was lost, and the vehicle could not be stopped using the primary braking system. We had to use the emergency brake to avoid a collision. The vehicle was towed by roadside assistance to a dealership for inspection. The dealer confirmed that the engine had spun a connecting rod bearing in cylinders #3 and #4, which caused piston damage and full engine seizure. The service department acknowledged this failure matched a known recall (Recall No. 23V-751), but stated the vehicle was not eligible for repair due to its VIN not being listed. Despite this, the failure is identical in cause and outcome to those covered by the recall and poses the same safety risks.
POWER TRAINJune 22, 2025
Car stalled in traffic and would not restart, and couldn’t figure out how to put in neutral. We had good samaritans that wanted to push it out of the way, but no one could figure out how to put the car in neutral. Even the police and tow truck driver couldn’t figure out how to put it in neutral. I found out after research that to put it neutral when it will not start requires a special tool that has to be installed by opening the hood. Acura doesn’t even include this special tool.It costs extra. So if you’re are in traffic and your car stalls there is no way to push it out of the way. This is incredibly dangerous in a traffic situation.
ENGINEJune 10, 2025
Driving up a hill, new knocking noise, car lost engine power, steered the car to the curb and turned engine off. Got car towed to mechanic, ultimately diagnosed as connecting rod bearing failure at cylinder 1. No noted leaks nor other issues at engine nor transmission, this appeared to be defect of the connect rod itself.
ENGINEJune 6, 2025
The contact owns a 2016 Acura MDX. The contact stated while driving 65 MPH, the contact felt a big bang with an abnormal sound coming from the engine compartment before the vehicle lost motive power. The contact stated that the vehicle then stalled. The contact inspected the vehicle and observed a liquid pouring out from the engine compartment onto the ground. The vehicle was not able to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 92,380.
POWER TRAIN,ENGINEMay 30, 2025
Recall 23V-751 affecting certain or maybe all 2016 Acura MDX SH-AWD connecting rod bearing failure. The vehicle came to a sudden stop on the freeway after a loud terrible sound from the engine. This left my wife and child on a freeway exit ramp with no way to navigate the car to safety. The vehicle won't start, it makes a terrible clanging noise and stops. It has a seized connecting rod bearing and now a broken connecting rod and several holes punched from the broken rod. It was immediately towed to an Acura Service Center where it was confirmed. Recall 23V-751 described this failure exactly yet my car VIN is not included in the recall even though it is clearly affected by that recall. Acura Client relations refused to add the VIN even after saying they would if the problem was confirmed by an Acura Service Technician which it was but they refuse to add the VIN and repair the SUV.
EXTERIOR LIGHTING,ENGINEMay 24, 2025
This specific vehicle has an issue with the starter and flywheel breaking up for no reason. After being replaced twice, they were broken again in three months. The suspension has also been broken many times, and even after replacing the entire four sides, it still did not fix the problem. It also produces a rubber smell when driven over than 1 hour non stop
ELECTRICAL SYSTEM,ENGINEMay 24, 2025
The engine light came on more than 12 times in the past 3 months. I tried to have the dealer check, but they found nothing. Then the light started to of on and off every time I drive in the rain
ENGINEMay 20, 2025
I purchased a used 2016 Acura MDX and shortly afterward began experiencing a rhythmic metallic knocking noise under load, particularly at low RPMs (e.g., accelerating in low gears or when the engine is bogged). The noise is not present at idle or during coasting, and it closely matches the symptoms described in recall 21V-215, which affects certain 2016–2018 Acura/Honda models for premature connecting rod bearing wear. However, my vehicle’s VIN is not included in the existing recall. I purchased a used 2016 Acura MDX and shortly afterward began experiencing a rhythmic metallic knocking noise under load, particularly at low RPMs (e.g., accelerating in low gears or when the engine is bogged). The noise is not present at idle or during coasting, and it closely matches the symptoms described in recall 21V-215, which affects certain 2016–2018 Acura/Honda models for premature connecting rod bearing wear. However, my vehicle’s VIN is not included in the existing recall. This vehicle has received on-time oil changes using high-quality synthetic oil, and I have taken care to immediately investigate any new or unusual noises. The knock has persisted across multiple oil changes and several thousand miles without worsening, but recently I noticed metallic sparkles in the used oil—potential signs of rod bearing wear. There has been no Check Engine Light, but based on the symptom pattern, operating conditions, and consistency with the defect description in recall 21V-215, I believe this vehicle may be experiencing the same issue and is simply outside the current recall range. I am submitting this report in support of the ongoing Recall Query (RQ) into whether Honda failed to include all affected VINs. This appears to be the same failure mode as those already recalled, and it presents a serious long-term risk to engine safety and reliability.
ENGINEMay 20, 2025
***THIS IS A RESUBMIT WITH CORRECTED INFORMATION*** I purchased a used 2016 Acura MDX from a family member, and shortly afterward began experiencing a rhythmic metallic knocking noise under load, particularly at low RPMs (e.g., accelerating in low gears or when the engine is bogged). The noise is not present at idle or during coasting, and it closely matches the symptoms described in recall 23V-751, which addresses premature connecting rod bearing wear that may lead to engine failure in certain Honda and Acura vehicles. However, my vehicle’s VIN is not included in the existing recall. The knocking has persisted across several thousand miles and multiple oil changes. I recently inspected the drained oil and found metallic sparkles/particles, which may indicate active bearing wear. There has been no Check Engine Light, and the vehicle has received on-time oil changes using high-quality synthetic oil, with immediate mechanical inspection when the noise first appeared. I know for certain the previous owner maintained the vehicle properly, as he is a family member and I occasionally helped with maintenance myself. Based on the symptom pattern, operating conditions, and consistency with the failure mode described in 23V-751, I believe this vehicle may be affected by the same underlying defect, but is excluded due to an overly narrow recall scope. I am submitting this complaint in support of Recall Query RQ24-013, which is currently under review to determine whether Honda failed to include all affected vehicles. I am concerned this poses a long-term safety and reliability risk, and that vehicles like mine are being improperly excluded from coverage. It is available for inspection. I am deeply concerned for my significant other to drive my vehicle in any capacity, and myself as well. I have videos as well. Please reach out if you need them because the bearing has not spun out yet.
ENGINEMay 19, 2025
Engine shut off due to rod bearing failure
ENGINEMay 12, 2025
The rod bearing went on this car. I don't understand how there was an open recall but this car was NOT included with the issue. This makes no sense to me. This was a huge cost to my hard working family to fix and Acura was less than helpful esp considering it was an actual recall for our car year. But due to our luck, our car was NOT included. I feel that this needs to be investigated further because more cars were impacted by this recall than were deemed to be included. I reached out previously on this matter to this organization and received NO response.
POWER TRAIN,ENGINEMay 8, 2025
I purchased the vehicle in 2017. It was certified used by acura dealer but it was practically new; less than a year old with 10,000 miles on it. About a month or so after purchasing I started noticing a an issue when pressing on the gas and the vehicle not responding and a few seconds later it would suddenly jerk trying to catch up to the gear it should be on. Right away I took it to dealership for them to inspect and they said the vehicle needed a "software update" and it should be fine after that. Long story short, it is now 2025 I've taken the vehicle in for a "software update" more times than I can count and I am still living with the same problem. On occasion it gets better and sometimes it gets worse. Especially at higher speeds when the gears seem to go to neutral for a few seconds and then re-engage again on its own which cause jerking/stalling motion.
EXTERIOR LIGHTING,INTERIOR LIGHTINGApril 30, 2025
The contact owns a 2016 Acura MDX. The contact stated that the driver's side rear taillight bulb had burned out. The contact replaced the bulb, but the failure reoccurred. The contact stated that the driver's side rear taillight failure was intermittent but was a persistent failure. The contact had taken the vehicle to an independent mechanic who diagnosed the failure and determined that there was water inside the taillight assembly which caused the bulb to short circuit. The mechanic informed the contact that the taillight assembly needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.
UNKNOWN OR OTHER,ENGINEApril 29, 2025
My Acura MDX 2016, when stopped in traffic or at a red light will randomly shut down or switch to neutral. It started 2-3 years back. This has happened frequently last few months. Last time i was stuck in the exit of a parking garage blocking the exit. After around 20-30 mins the car decided to start on its own. I took the car directly to a dealer who found no issues with the car. I had the battery replaced recently with a new battery Upon searching the internet, i found this link where each person is describing the same issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINApril 7, 2025
Vehicle started having issues just a couple of years after purchase (acquired brand new as a Lease which I later purchased when the Lease was up), in the beginning it was mostly at low speeds, but it would occasionally happen at higher speeds as well. You could feel it having hesitation when shifting gears. Took it to the dealer at around the 30K miles due for service (May of 2019). Had the transmission fluid replaced, dealer noted some "debris" was found. The problem quickly showed up again soon after this service, so the vehicle was brought back to the dealer for further checkup a couple of times, the result was always the same, no problem found, and the vehicle was OK to drive. I have lived with this problem ever since and on occasion it got even worse at higher speeds (around 65mph) when the gears seemed to go to neutral for a few seconds and then re-engage again on its own. Knowing that the car had always acted funny and the fact that the dealer never found any issues, I thought it must be more of the same. Finally, a couple of weeks ago (March 25 of 2025) the transmission gave up completely while my wife was driving the car, luckily it was not in a highway, she had enough time to pull to the side of the road but once the car stopped, it would not get into gear again. I have called the dealer for assistance, but they tell me the car is not under warranty anymore and there is no recall pending for this VIN, they could take it in, but the repairs would not be covered by them. This has prompted me to look into the issue further and found out that Acura issued a service bulleting number 17-026 back in 2018 which describes the same symptoms as what I describe above, they extended the warranty to 10 years but when I called them they say that it does not apply to my VIN because of a different manufacturing location (despite the fact that the symptoms are the same). Came to find out that other owners have had the same issue over the years.
ENGINEApril 2, 2025
I drive a 2016 Acura MDX, with less than 80K mileage. My car has an idle stop feature which was not working and I was having trouble starting my car in the mornings when it was cold. I assumed the battery was getting low, replaced to a new battery and the idle stop began working again momentarily. However, after coming to a stop and the idle stop feature engages, the vehicle was not always automatically restarting. More than once a day it turns off engine as intended with idle stop, but then my car shifts into Neutral and the engine fully dies. I'm left at stop lights or stop signs with a car that is off and will not restart. The last instance I was almost hit by a car when the light turned green and I could not drive forward. I have to shift into park, turn the on/off button, press my foot on the brake and push on/off button 2-3 times to get the car to start back up. All of this on a battery that’s less than a week old. More often then not the idle stop is not working at all. I’m left with a message on my dashboard “auto engine idle stop unavailable.” My VIN was not listed under the Acura SB to “update the PGM-FI software that may affect the idle stop operation and starter under certain conditions.”
ENGINEMarch 24, 2025
Due to a manufacturing defect of the engine crankshaft, the connecting rod bearing prematurely wore and could seize. This is a recall for 2016 MDX V6 engines, my VIN is not included for some reason.
STRUCTUREMarch 24, 2025
Paint on the roof just suddenly peeled off 2 days ago. There's a Service Bulletin 19-029: [XXX] , but ACURA says the extended warranty is expired and they cannot do anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEMarch 19, 2025
My Acura mdx 2016 has always had oil changes on time . Also only 93 octane gas . Online there are 100’s of people complaining about my issue which there is a recall for same year make and model but my vin is not included. The recall is for rod knock , and this is what I’m experiencing right now out of nowhere. And Acura will not own up to it very upset . This is a very dangerous situation that can cause an accident with my family in the vehicle . Do to engine lock up .
ENGINEMarch 18, 2025
Connecting rod failure causing the need for engine replacement. This connecting rod has been part of a recall campaign by Honda for 2016-2020 MDX models, but this 2016 engine VIN [XXX] is not part of the recall, even though the SAME EXACT issue as the recall is what occurred. Acura is refusing to honor the recall. This happened while on a highway in the California mountains, going uphill, putting my entire family at risk as the vehicle lost power and became inoperable. The dealership confirmed the connecting rod failure, but informed me of Acura's denial on the recall claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEMarch 4, 2025
I have a 2016 Acura MDX with only 120,000 miles on it. Recently I started hearing a knock coming from the engine. I have taken it to three different mechanics, including an Acura dealership mechanic. I was informed by all three to not drive the car due to the fact that it was a rod bearing defect/problem. They all commented that I was lucky that it had not thrown a rod or I could have been injured or possibly had my engine freeze up while driving injuring myself or someone else. After some thorough investigation/research, I have been informed that my make and model has been recalled for the same issue, unfortunately, my Vin number is not included in the recall for whatever reason.
ENGINE AND ENGINE COOLINGFebruary 28, 2025
The contact owns a 2016 Acura MDX. The contact stated while driving 20 MPH, there was a loud knock sound coming from the engine compartment, and afterward, the vehicle lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearing in cylinder #3. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, and a claim was opened; however, the claim was later denied. The failure mileage was 122,000.
POWER TRAIN,ENGINEFebruary 16, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The motor's rod bearing spun. It is available for inspection. How was your safety or the safety of others put at risk? The failure could have created enough friction between the bearing sleeve, rod and/or journal bearing to seize the motor and the drivetrain while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes the vehicle was taken to the Acura dealership to be inspected, diagnosed and repaired. There is a recall for the same year, make and model but my vehicle's VIN is not included in the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has only been inspected by the Acura dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was a check engine light that produced code P0430 (Catalyst System Efficiency Below Threshold Bank 2) and P0306 (Cylinder 6 Misfire Detected). The vehicle had a loss of power and troubles accelerating under load. The first time the problem was noticed was January 18th, 2025.
VEHICLE SPEED CONTROL,ENGINEFebruary 9, 2025
My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.
ENGINE,FUEL/PROPULSION SYSTEMFebruary 3, 2025
After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.
ENGINEJanuary 30, 2025
Problem started with Check Engine light coming on, then going off, then coming on again followed by what seemed like all system failure lights getting reported. A clicking/rattling started to be heard in the engine. When driving the vehicle to the dealer to get it inspected the vehicle engine cut out while cruising at 45 MPH. I was able to roll to a stop on the side of the road luckily, it would not start and needed a tow to a more local related dealer (Honda) repair. Honda repair did not move past reading the codes, so I transported the vehicle via a service to the nearest Acura dealer, where they diagnosed the internal rod problem, with the fix being a replacement engine. The vehicle remains at this Acura dealer service.
ENGINEJanuary 24, 2025
I was driving down the road & without any warnings my car suddenly loss power. Engine started a really bad knocking sound then stalled out , took to certified mechanic and he told me I need a new engine. Prior to this there were no boarding likes or issues related to the car.
ENGINEJanuary 21, 2025
Loud Clicking sound, engine light blinking, car was shaking horribly almost caused an accident.
ENGINE,FUEL/PROPULSION SYSTEMJanuary 18, 2025
“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.
POWER TRAINJanuary 9, 2025
Vehicle engine started making noise . Called Acura customer service . They advised have taken to Acura dealership for examination. Did so ($450.00 tow bill) there is a motor recall on 2016 Acura MDX. The Acura garage advised ( in writing ) that they felt this was the same engine problem ( rod bearing ) as in the 2016 Acura MDX under recall. . Acura corporate advised mine was not listed as recalled .
POWER TRAINJanuary 8, 2025
The contact owns a 2016 Acura MDX. The contact stated that on several occasions while driving at various speeds, the vehicle downshifted inadvertently. The vehicle was towed to a dealer where the failure was not able to be replicated. The contact stated that on one occasion while attempting to place the gear in any gear other than reverse (R) the gear selector indicator displayed the gear selected but the vehicle did not operate as intended. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
ENGINEJanuary 7, 2025
Engine knocking noise, irritable shaking while on road, dangerous driving conditions. Engine Failed and diagnosed at Acura Dealership as failing bearings and connector rod. This issue is under investigation NHTSA Action Number: RQ24013 and I am currently being forced to pay out of pocket for the repair amounting to several thousand dollars. Acura needs to recall these engines NOW and get it fixed. This driving condition is EXTREMELY unsafe, the entire car shakes uncontrollably. This car was bought brand new from dealership by myself. 1 owner. Always serviced at Acura or Honda dealerships.
ENGINEJanuary 3, 2025
I have a 2016 Acura MDX with nearly 79,000 miles on it. It died without warning late at night while on the freeway on [XXX], leaving my [XXX] son stranded alone in a dark, remote area for about an hour. Not a safe situation! I had it towed to Shadetree Auto in Layton, Utah. They informed me that the engine had seized. What!? It was well maintained and just had the oil changed a few days previously. They wanted over $11,000 for a used engine. (See Attached Invoice & Report). They couldn't figure out why a well-maintained engine with only 79,000 miles on it would just seize up. Coolant was also not the issue. I couldn't afford it, so it sat for a couple of months until I discovered that there was a Recall on that year for faulty connecting rod bearings that was causing engines to seize. So, I checked into it, but my particular VIN # was not included in the recall. I found a copy of a letter from Acura stating that they were still determining the extent of the problem, nevertheless, they rejected my claim as not included, rather than extending the recall to include my vehicle's documented problem. (See the attached Acura letter dated Feb 7, 2024). I had my car towed to Jody Wilkinson Acura in Salt Lake City for a detailed inspection and second opinion and they confirmed that the engine was seized and that it I had a broken connecting rod on cylinder #1 due to a spun bearing (See photos at the end of attached email). But Acura continued to deny my claim. Jody Wilkinson's quoted me over $20,000 for a new engine. I asked Acura what the appeals process was and they said "there isn't one, we just won't cover it". Seems like Acura may be [XXX] a lot of people. Why would I put another known faulty engine in my car? Absurd! I have attached the following documents: •Shadetree Auto Inspection Report & Invoice •Acura Letter Feb 7, 2024 •Jody Wilkinson Inspection Report Your help in obtaining justice would be greatly appreciated! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTINGDecember 30, 2024
Rear inner tail light on driver side is not working (34155-TZ5-H03). There is active recall on models between 2014-2019 but when checked my VIN it shows it is not covered. I went through the detail of recall and it can be clearly seen that the damage is same as shown in the recall. I will appreciate if someone can provide how do we know that my VIN was not impacted as there could be subcomponent which could have led to same issues as others from this period. I will appreciate if a prompt action can be taken and my vehicle can be added to the recall list as well. Thanks!
ENGINEDecember 26, 2024
While driving on an interstate highway at 73 mph, under cruise control, at night, as the road started to incline up a hill my vehicle started losing power. The highway is two lanes each way, and I was in the left-hand lane passing a slower vehicle that was in the right-hand lane. There were cars behind me in my lane. When my car started losing power, the check-engine light came on along with some other indicators. I attempted to maintain speed by depressing the accelerator, but the car continued to slow down. It was nighttime when this happened, on a pitch-black highway that had been freshly paved. I was able to finally get behind the car I had been attempting to pass and was then able to get into the emergency lane and stop. My car was making a ticking noise. I turned off the car, opened the hood, but it all looked fine. I looked under the car - there were no fluids running out of the car. I checked the oil, and it was at the full mark on the dipstick - I had changed the oil about 1000 miles prior to this event. When I took the car to a local Acura dealer, they told me that the noise I was hearing was "rod knock", and that it would cost about $8000 to repair by purchasing a short block and having them install it. When I started researching the issue I learned that some 2016 Acura MDXs have a known issue of incorrect rod bearing size, but that my vehicle is excluded because it was evidently manufactured before a certain date. My car has only 125,116 miles on it. It is maintained meticulously. Please investigate.
ELECTRICAL SYSTEM,ENGINEDecember 20, 2024
Vehicle always smells hot or as if something electric is burning in the engine compartment. Have always had scheduled maintenance and have taken it in on time for all oil changes and maintenance to be performed. Have asked for this to be checked at that time and when the smell has become over powering. Engine lights have popped up and then all lights have shut off two separate times previously to the point where I had to turn off the vehicle. I have taken it to two dealerships and another mechanic to look for the cause. They are not able to determine the cause but recommend I contact Acura as this sounds like a warranty issue.
ENGINEDecember 16, 2024
This occurrence with the vehicle happened in October of 2023 and I no longer own it. The only reason I'm reporting it today is because of the news reports I've been seeing about a possible investigation into the exact issue I experienced. I started to hear a knock from the engine that got progressively worse over the course of a week. I made an appointment to have it looked at, but before I could even make it to that appointment multiple dash lights and warnings started showing up on the meter combi. Engine light was the first to appear followed by the transmission light, then the vehicle went into "limp mode." It wouldn't go over 30mph and eventually just shut itself off; every warning lamp on the dash was on. It was towed to a local Acura dealership where the service tech diagnosed the issue and stated it was a connecting rod bearing that had worn prematurely and there was movement in the piston. I had them check for a recall then and my VIN was not on the list so I proceeded to source a motor and have another shop swap it for much cheaper. That being said, I would very much like to be reimbursed for the costs I incurred. I have multiple documents and at one point had a video that the dealership tech sent me showing the defect. Not sure if they can provide that now or not.
ENGINEDecember 13, 2024
The engine started to make noise, drove it to the Acura Dealership. The engine seized at the repair bay. The technician initially said they just had a recall on these engines then after looking up the ID notified me that the blown engine was not covered under the recall. After several calls to Honda corporate customer service they informed me that they knew it had a faulty engine however it was not under the recall and they didn't have to repair or replace. I paid the dealership to install another engine at my own expense.
STRUCTUREDecember 10, 2024
Our 2016 MDX starting peeling paint off the roof. Acura said they extended the warranty for this known defect for an 8 year period. Since this problem just happened we are outside the 8 year extension. The internet is full of similar stories of people like us who have the paint peeling after the bogus 8 year extension. Acura said they aren't responsible. This isn't right.
ENGINEDecember 4, 2024
The contact owns a 2016 Acura MDX. The contact stated that while driving on several occasions at various speeds, the vehicle lost power. The vehicle was steered to the side of the road after each failure and restarted. The contact stated that an unknown fault code was displayed occasionally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
ENGINEDecember 2, 2024
Engine blew a rod at 130,000 miles. Replaced engine. Maintained vehicle correctly And changed oil regularly. contacted Acura, but no help. Other vehicles reported similar problems and recalls issued., but not for my particular vehicle.
ENGINEDecember 1, 2024
Driving on [XXX], car began to make a loud noise, began to lose power and smoke was pouring out of the engine. No check engine lights came on. Pulled over immediately and turned off engine, and smoking continued. Car was in a unsafe location and we had to wait an hour with traffic very close for a tow truck. Large quantities of oil leaked out of the engine. Car was towed to Niello Acura in Roseville CA. They diagnosed Catastrophic Engine Failure. Large hole in oil pan and wrist pin found lodged between A/C compressor bracket and engine block. Wrist pin secures the piston to the connecting rod (there is a recall on Acura MDX's for this but my car was not included) Needs new engine. All maintenance was up to date. 78K miles on the engine, had just been serviced at 75K. Purchased at 18K as a Certified Used Vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINENovember 26, 2024
the car suddenly shut off when i was on the red light wit the idle stop.
ENGINENovember 21, 2024
The contact owns a 2016 Acura MDX. The contact stated that while driving 40 MPH, there was a knocking sound coming from the engine. The vehicle was driven to the residence. The check engine warning light was illuminated. The vehicle was then towed to a local dealer to be diagnosed. The contact was informed that the rod bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
STEERING,ELECTRICAL SYSTEM,ENGINENovember 18, 2024
I am [XXX] and I have owned Honda/Acura since I was 16 yrs old. My last vehicle was a Honda Odyssey minivan with 423K when I donated it, running well to a family that fostered kids! I bought a new 2016 Acura MDX and now it is 8 years old and has 180K on it. I get the oil changed and other normal service maintenance done only at Honda or Acura dealerships. I have never had a car accident and I take care of the maintenance early. All of a sudden, on Friday, [XXX], I had just started driving ( ~20 minutes in the car) and every light started flashing and the car sounded funny and it was hard to drive. I immediately got off the highway and found a repair place (Red's auto repair) right off the exit. They had me shut off the car. Then they checked the oil, which was showing 70%, and I had just had it changed less than 1000 miles earlier, and it had plenty of oil. They told me I could not drive the car! They said "something is wrong with the engine". Currently, LaFontaine Acura has my car. I have a loaner from them. They said it "spun a bearing" in the engine. Apparently there is a recall for this same problem for my year, make and model, but "currently" my VIN number is not included? And, it is the exact same problem bearing from the recall! THIS IS CRAZY! My car has been well taken care of and I would expect it to get at least 350k miles at least before any issues. If the same problem was recalled for other cars, why not mine? It is un-drivable now. I think that Honda has changed their manufacturing because in 43 years of driving Hondas they always are reliable and work well for years and years. My 5 adult kids drive Hondas as well! Never a problem. I think I got a vehicle with a defect that should not be, especially when the car has always been maintained so well, with the service records to show that. PLEASE HELP GET THIS INCLUDED IN THE RECALL FOR SAFETY! What is my next step to ensure that my car is included? Thank you very much INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINNovember 16, 2024
I have had numerous instances of the car not engaging the transmission when driving. This can happen at highway speed; the car will not accelerate and acts like it is in neutral. You must take your foot off the gas pedal for the transmission to re-engage before accelerating. This has been an ongoing problem for a few years, and Acura says there is nothing wrong. This is very dangerous. I know multiple MDX owners who have experienced the same issue. I think there may be a class action lawsuit about it.
ENGINENovember 15, 2024
I was driving on the interstate going 80 when the car shut off. I coasted to the shoulder and had the car towed to the mechanic shop. The connecting rod broke, going through the engine causing me to need a new engine. When I contacted Acura they said my car wasn’t in the recall even though it’s exactly what was happening to other cars the same year and make as my car.
ENGINENovember 13, 2024
Failure of connecting rod bearings leading to complete engine failure.
ENGINENovember 13, 2024
I was driving my 2016 Acura MDX (approximately 87,000 miles) at around 60 mph on the freeway when the engine began making a metallic clanking noise. Shortly after, the check engine light started flashing, and the vehicle lost acceleration, eventually coming to a complete stop. This created a potentially dangerous situation, but I was fortunately able to pull over safely. After the vehicle stopped, the engine would not restart. The mechanic who inspected the vehicle confirmed that the engine has seized. This incident occurred without any prior warning signs and could have resulted in a severe accident. I believe this issue poses a significant safety risk to drivers and passengers. I request an investigation into whether this problem could be due to a manufacturing defect or systemic issue with this model.
ENGINENovember 13, 2024
I am the owner of a 2016 Acura MDX Advance. While driving, I noticed an unusual knocking sound coming from the engine, despite no warning lights or error messages prior to this incident. Concerned about the noise, I promptly brought the vehicle to an Acura dealership for inspection. The initial diagnosis revealed a camshaft issue, which was replaced. However, upon reassembly, the technician detected a persistent knock that required further investigation. After a week of detailed inspection, the dealership traced the problem to a defect with the rod bearing, an issue that has been part of previous recalls, though my vehicle was not listed. This rod bearing defect caused significant internal damage to the engine, ultimately requiring a complete short-block replacement to restore proper functionality. While the dealership has since resolved the issue, I am deeply concerned about the safety implications of such a defect. Had the rod bearing failed entirely, it could have led to an engine blowout, risking sudden loss of power at highway speeds and potentially endangering my safety.
ENGINENovember 13, 2024
Car had a failed crankshaft causing a rod bearing issue with the motor. The check engine light came on during use and car was taken to a local repair shop. The independent repair shop determined the issue is associated with recall TSB 24-001, and advised it be transported to a Honda dealership for repair. Honda confirmed that although the 2016 is under this recall this specific VIN is not. Car was repaired at Honda dealership with same exact repair kit and work done to fix the TSB 24-001 recall notice. Reached out to Honda customer service to understand why the car was not repaired under this current recall but was not given any additional information, case #14733117.
ENGINENovember 13, 2024
My 2016 Acura MDX with 113,000 miles on it suddenly experienced engine failure while driving my son to college in Salisbury, MD. The engine lost all power as I was coming off of the highway onto a side street in Salisbury. Fortunately no other vehicles were around me at the time and I was able to drift into a safe parking area. If it had happened on the highway or in traffic, it could have caused an accident. There were no warning lights on and the vehicle seemed to be running normally right up until it lost power. After having the vehicle towed to an Acura dealership, the mechanic found a broken rod that was likely due to a bad rod bearing. Other 2016 Acura MDX's have been recalled due to a defective rod bearing resulting in engine failure, but my VIN is not covered under the recall. Honda National just confirmed that it will not cover my MDX's repair under the recall. Prior to this, I had done all required maintenance on the vehicle.
ENGINENovember 13, 2024
The car began making a front end noise and running shoddy and when we took it to the dealer they had to replace bearings/short block at 121k miles. We were told our VIN was outside of the previous recall so it wouldn’t be covered under that. We ended up paying a portion of that very large bill which inconvenienced our family. We were without our own vehicle for many weeks due to back ordered parts for the major repair. This car has always been serviced by Acura at regular intervals.
ENGINENovember 13, 2024
In July of 2024 my vehicle began to make a knocking sound from the engine. I started a claim through my third party warranty company and brought it to a repair shop. The shop informed me about the recall for my model and year vehicle, but my VIN was not included in the recall. It was determined that the connecting rod bearings failed, and after waiting for 6 weeks the engine was replaced with a used engine from the same year and model vehicle. I drove for about 1900 miles and the engine began knocking again. I returned the to the repair shop and the supplier of the engine provided another used engine. I am terrified that the same problem will occur again and feel the engine can fail at any time.
ENGINENovember 12, 2024
The engine failed and was unable to be repaired like old Honda and they had no interest in resolving the issue, nor do they offer any replacement with.
ENGINENovember 12, 2024
Engine started knocking and quit working while driving on the freeway. Was a connected rod bearing failure that was not included under the warranty or recall. Honda paid 75% of repairs but I had to pay $3300 myself.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINENovember 12, 2024
While waiting to turn left from a busy street onto a highway, the engine seized. The car was unable to be moved from it's location in the center of the busy street with cars approaching quickly from behind and weaving around my stopped vehicle. I had the vehicle towed to Metro Acura in Montclair, CA and they confirmed that the connecting rod bearing had failed causing the engine to seize. They also confirmed that the vehicle is not part of the existing recall. The engine produced some rough noise prior to failing but otherwise did not provide any warning lamps or other messages.
ENGINENovember 12, 2024
I was driving back yo my home with my family and on freeway Acura MDX engine stopped with clanking metallic sound fortunately I was able to stop safely. This VIN [XXX] should be part of recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINENovember 11, 2024
We were on a highway drive to a state park 45 minutes from our house on [XXX]. 40 Minutes into the drive the check engine light flashed. We had just taken a long road trip from Minnesota to Ohio (and back again) the week before (10/15-10/20) and had NO problems whatsoever. We parked and read what we could online as to what to do. Checked the gas cap tightness, the oil, etc. and let the engine cool for 2 hours. Started the car and no lights came on. So we started driving home. 35 Minutes later ALL the lights on the dash came on. Scrolling through every system in the car-transmission, brakes, lane assist, etc. We pulled Over almost immediately. Turned the car off checked under the hood but nothing seemed glaringly wrong. It wasn’t overheating or smoking or anything. We tried to drive it directly to our mechanic. Got back on the highway and the engine would not get up to speed, just groaning. Worried we would be in danger on the highway we pulled over and called for a tow. The first mechanic that reviewed (just local not Honda) could hear a knocking in the engine. Towed it to an Acura dealership on 10/28/2024. The Acura mechanic there confirmed that it is a rod/rod bearing issue—but we don’t fall under the recall. The rod came loose in the engine, banged around, damaging the engine. Cost to fix is $10,000. This information came to us on 11/4. We filed a complaint with the Acura/Honda recall department that day. We have been waiting to hear their verdict (after their investigation) for the last week. We have been told multiple times that our car doesn’t fall under the original recall. But the Acura mechanic has confirmed it is the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FUEL SYSTEM, GASOLINENovember 4, 2024
The contact owns a 2016 Acura MDX. The contact stated that the vehicle was hesitating and jerking while driving. The emissions and AWD warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a fuel leak, and the fuel pump was replaced. After the vehicle was repaired, the contact started smelling an abnormal burning fuel odor. The contact was informed that the connector within the fuel system was corroded and needed to be replaced. The vehicle was repaired. The odor had become progressively worse over time. The vehicle was returned to the dealer who determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case of the failure. The failure mileage was 90,000.
ENGINEOctober 28, 2024
Driving on the highway for the car to idle, slow down and shut off, causing us to go to the shoulder in a busy intersection. No fore warning just died and won’t start. Waited 20-30 minute to restart. The car will start but will not shift to neutral or drive.
UNKNOWN OR OTHEROctober 19, 2024
2016 Acura MDX in White Diamond Pearl with peeling paint just above windshield. There is a Service Bulletin (19-029) but I am told that my VIN is not covered. Same problem and same color within the year models. Acura has indicated that VIN was not manufactured where the Service Bulletin covers. Clearly, there is a defect with the paint regardless of where the vehicle was built. There is no safety risk from the defect and it is available at any time for inspection. Was unaware of the Service Bulletin until researching how to stop the problem from progressing since the paint is lifting and peeling off.
POWER TRAINOctober 18, 2024
Transmission slips and make chirp sound, and failed completely during driving at 86000
STRUCTUREOctober 12, 2024
VERY COMMON PROBLEM WITH PAINT PEELING OFF DIAMOND WHITE 2014-2016 WITH PAINT COLOR CODE OF NH603P- SO COMMON THAT ACURA ISSUED A SERVICE BULLETIN (19-029). THE PROBLEM IS ACURA SAYS IT IS BASED ON YOUR VIN. EVERYTHING I HAVE RESEARCHED SHOWS MOST VINS ARE NOT ELIGIBLE FOR REIMBURSEMENT (LIKE MINE) AND MANY PEOPLE ARE PISSED OFF> JUST GOOGLE "2016 WHITE ACURA MDX WITH PAINT PEELING" AND YOU WILL SEE HOW MANY PEOPLE HAVE THIS EXACT SAME PROBLEM. LOCAL ACURA DEALERSHIP SAYS "YOUR VIN IS NOT ELIGIBLE" AS DOES ACURA HQ. I AM SEEKING A FULL RECALL ON ALL VEHICLES NOTED IN SERVICE BULLETIN 19-029 REGARDLESS OF VIN. THAT IS THE ONLY WAY TO FIX THIS PROBLEM. MANY PEOPLE WANT TO START A CLASS ACTION SUIT BUT NO ONE KNOWS HOW NOR DOES ANYONE WANT TO SPEND LEGAL FEES.
ENGINESeptember 22, 2024
The auto engine idle feature activated at a stoplight as normal, but when I lifted my foot from the brake to accelerate, the car shut down, shifted into neutral, and wouldn’t restart. This happenwd 3 times in the last two days , leaving me stalled in heavy traffic for several minutes before i can get the car started again. This is extremely dangerous.
ENGINESeptember 18, 2024
I have the same issue but my vin does not meet the requirement. reading multiple forum and a lot of people having the same issue. NHTSA RECALL NUMBER:23V-751 MFR CAMPAIGN ID:OH6 CAMPAIGN DESCRIPTION:2016-20 MDX Conn Rod Inspect Recall RECALL DATE:11/08/2023 RECALL STATUS:17 Character VIN Required SUMMARY: American Honda Motor Co., Inc. (Honda) is recalling certain 2016-2020 model year MDX vehicles. Due to a manufacturing defect of the engine crankshaft, the connecting rod bearing can prematurely wear and seize. SAFETY RISK: If the connecting rod bearing seizes, the engine can be damaged and run improperly, stall, stop while driving, and/or not start, increasing the risk of a fire, crash or injury.
UNKNOWN OR OTHERSeptember 10, 2024
PAINT PEELING ON ROOF
POWER TRAIN,ENGINESeptember 8, 2024
Our engine is exhibiting symptoms currently related to an open recall by Acura for Connecting Rod Bearings. Our 2016 MDX is one of the affected model years but as of now our VIN is not included in the recall. I don't believe this is coincidence. I believe the mechanical issue is more widespread than Acura wants to reveal and is subsequently limiting the VIV numbers it includes. I am trying to be proactive in this regard prior to an incident taking place.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATSSeptember 3, 2024
My vehicle has been going off on its own when it is off, the lights starts to flicker on the outside and on the dashboard, the seats malfunction on its own so does the steering wheel causing the steering wheel to move up and down adjusting on its own, the car alarm will go off all the time, and I hear a noise coming from under the hood. It’s so bad that I have to take out the battery and leave it cause this problem will continue until the battery is dead, sometimes it will cause all the lights to come on and stay on all night, mean while the vehicle is not even turned on when all this is happening, I search couple video and websites only to see other people having the same problem with this specific type of vehicle, this problem been consistent for months and it makes the car unable to drive.
ENGINEAugust 28, 2024
The contact owns a 2016 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
ENGINEJuly 30, 2024
The connecting rod and bearing failed, causing the engine to immediately seize while in full operation on the highway. Components are available. The engine rod catastrophically failed and shot through the oil pan. Engine seized and lost power while on highway, cruising at 75mph. Flying engine components and the immediately loss of power was a major safety risk. The car was towed to the dealer and they found the rod bearing had sheared off. American Honda has been sent pictures. My model and year were affected by a recall on the failed components but my VIN was not identified. The car had no warning lights on the dash and was been recently serviced.
UNKNOWN OR OTHERJuly 26, 2024
Paint Peeling on my 2016 Acura MDX with color code NH 603P. This is a frequent problem-- so frequent that Acura issued a service bulletin 19-029. I am hoping for a full recall. the problem is Acura claims this is based on VIN. If you google "problems with 2016 Acura MDX with paint peeling" you will find a SLEW of owners with this same problem but the VIN is not eligible for reimbursement (mine was not eligible either based on my VIN). This is a problem with the color code NOT the VIN. Can NHTSA request a full recall to Acura for all vehicles identified in Service Bulletin 19-029 regardless of the VIN??? Clearly there is a problem with the year, make, model, color code regardless of the VIN>
ENGINEJuly 25, 2024
The contact owns a 2016 Acura MDX. The contact stated that while driving at an undisclosed speed, the vehicle made a rattling sound with the check engine warning light illuminated. The vehicle failed to accelerate properly. The vehicle was taken to a nearby independent mechanic; however, the vehicle was not diagnosed. The vehicle was towed to a dealer, where it was diagnosed, and the contact was informed that there were metal shavings at the bottom of the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-036. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 108,500.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMJuly 24, 2024
We have a 2016 Acura MDX and it has automatically shifted to Neutral 3 times (twice while driving on the freeway and 1x yesterday while driving on the street at normal speeds) in the last 2 months. On the MDX dashboard, it will display "Emissions System Problem" and then display "Stop Driving When Safe. Transmission Problem. See Manual." However, the car will automatically shift to Neutral within seconds. My children's lives (7 y/o and 5 y/o) were placed in danger as a result of this system failure. I have contacted the Acura Honda Recall Specialists and Client Relations Representatives. The car is being diagnosed at Cerritos Acura dealership at the present time. A case number has been filed since our VIN shows no recall, despite it having recalls for other 2016 Acura MDXs.
STRUCTUREJuly 9, 2024
White paint is peeling on roof and exposing bare metal. Risk of rust, corrosion and structural degradation. Background: Acura/Honda knows of an issue with their White Pearl paint from 2016 and has issued a TSB to address the paint on certain VIN numbers. However, many owners are finding that even though they have a 2016 White Acura MDX, the VIN is not covered by the TSB. The TSB extends the warranty to 8 years for any peeling of the white paint. Acura/Honda states that only the VINs that are in range of the TSB are affected, however many owners are experiencing the peeling/chipping of the paint even thought their VIN is not in range. A popular online forum, [XXX] has multiple discussions on VINs not in range but still experiencing the peeling/chipping issue. I have attached links to just a few of the discussions I found. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJuly 9, 2024
I was driving the car, when I saw a sign pop up on the dash saying " Emission Systems problem" and the car completely stopped within a 100 feet. The car passed the Emissions and Inspection the previous day and I have a registration till June 30, 2026 now. There was a clicking noise that I heard when driving during the morning. I had never heard it previously. There was an oil change sign for about 3-4 days buy there were no other warning lamps. Here is the video of the problem from the dealer - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJune 30, 2024
After traveling about on a 4 hour drive, my daughter who was driving the vehicle slowed down to make a turn. That's when she heard a loud clanking noise coming from the engine. She immediately pulled over and turned off the engine/vehicle. I went to meet her, and replicated the same problem when I turned the ignition switch to to on. It sounded as if there was some large piece of metal loose inside the engine -- it did not have consistency and was highly variable with regards to the sound it was making. The "Check Engine" light was on. Fortunately this did not occurr going at high/freeway speeds, yet the safety was compromised when my daughter was fortunate enough to leverage the momentum to get to the side of the road. Additionally, she was not in a spot where there was a shoulder/it was under an overpass, so she had to be careful and turned on her emergency lights. We had the vehicle towed to the nearby Honda Dealer. I am attaching their report and findings. They recommended engine be replaced; which we agreed to have done. Additionally, we continue to have problems due to the mounting and shacking which we believe comes from the installment of the new engine. We are submitting that report as well. At present, my daughter is not driving the vehicle and is relying on rides or borrowing other people's vehicles.
FUEL/PROPULSION SYSTEMJune 29, 2024
Faulty fuel pump
UNKNOWN OR OTHERJune 13, 2024
[XXX] 7 pm. As I was on the highway, warning lights came on the dashboard, “failing transmission, emission failure, and side mirrors failure.” I soon lost a lot of power. I purchased this 2016 Acura MDX in 2019 at Acura of Concord as a Pre-owned Certified with 20k miles. At the time of the transmission failure I had put an additional 17k miles. Total cost for a new transmission was nearly $8000. This does not seem fair to have to replace a transmission with so little miles. It seems as though this vehicle is a lemon. Approximately 3 weeks later, as I coming up the driveway, I noticed a huge chip of paint missing in front of the sunroof area. Now this appears Exactly as the recall or extended warranty demonstrates for 2014-2016 MDX White Diamond Pearl NH-603P. Honda claims this “VIN Does not qualify” for this extended warranty. Even the service manager at Acura of Concord exclaimed, ”How they explain to me that this vehicle does not qualify when it is the same year model, same paint, and that the paint chipped off Exactly the same way as described in the extended warranty recall.” In other words, Honda is forcing me to reach out to you because this VIN is not on the list and they do not wish to acknowledge that they are at fault. I do not feel that it right that I paid $8000 for a new transmission, and now I will have to pay $5303.70 to repair the paint on the roof. Please help me in this matter. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTUREMay 28, 2024
The paint on the roof of my 2016 Acura MDX is peeling, as described in Acura Service Bulletin 19-029 in August 28, 2019. The paint code NH-603P matched the service bulletin but Acura is denying me of any warranty because of VIN. This is a known problem for 2014 - 2016 Honda and Acura White Diamond or Pearl White paint NH-603P many people have the same issues based from a quick search on Google but Honda and Acura are denying many people because they ARE NOT expanding the VIN and or only restricting and addressing certain locations. There are no dent or scratches on my roof, no sign of weather damage. They used the same paint and same problem as service bulletin so obviously the problem was not addressed to all 2014 - 2016 MDX. Manufacture should be held responsible and expand their service to other customers with the same paint code as well.
ENGINEMay 23, 2024
While driving our well-maintained 2016 Acura MDX on a 30-minute drive on [XXX] , I heard a pop, and then the engine lost power. I couldn't get the RPMs over 2500. A fluttering noise evolved into knocking and the vehicle became increasingly sluggish and heavy. The check engine light started blinking, but the vehicle's temperature gauge showed no changes. There wasn't any smoke or unusual smells. I felt terrified trying to get safely onto the side of the road with cars driving at full speed. I had the car dropped off at our local service station and the owner determined that the engine cylinder was loose and lost compression with a knock. He says that the engine light did not give a code. The owner determined that we need to replace the engine. A rebuilt engine will cost us $8,000. When I called Acura, the service person I spoke with seemed surprised that our 8-year-old car with only 77,000 miles needed a new engine. Since Acura has so many cars to deal with on the latest recall, he said it would be weeks before anyone can look at it. I researched and found that our VPN was NOT included in the recent recall of 2016-2020 model year MDX vehicles all with the same problems. How can that be???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTUREMay 21, 2024
The vehicle was purchased at Mullers Woodfield Acura, 1099 W. Higgins Rd., Hoffman Estates, IL 60169, Tel. 847-519-9550 on [XXX]. I came home with the vehicle when it was dark. In the morning, I inspected the car and noticed paint issues where the bumper meets the painted metal and some areas around the sunroof and side edges of the roof. The dealer would not exchange for different vehicles; they offered to paint the areas, which they did through their insurance. Sometime later, around 2019, I noticed a small patch of paint missing on the roof. I took the vehicle to the dealer, where I found a Service Bulletin regarding this issue. The service bulletin dated 08/29/2019 was for the same problem I was experiencing. My dealer advised me that my VIN does not match the service bulletin. They quoted me $2,400 to repaint the car after they filed with Acura Care, which denied accountability. I went back and forth between the dealer and Honda Care but was nowhere. Nobody is taking responsibility for this manufacturer defect. I contacted them again today and was denied. I could not file a complaint with the person I spoke with, who stated she was the manager. This vehicle had paint issues from the start, and I reported it to the dealer and Honda Care and gave the Service Bulletin the vehicle year, paint color, and the claim the dealer filed with Honda Care. Pictures were taken, and the claim was denied because my VIN number is not listed with the Service Bulletin that came out. I am filing a complaint for a manufacturer defect that occurred with my vehicle from day 1, and neither the Dealer nor Honda Care wants to take responsibility. I am asking for a review of how the manufacturer can get away with this without any responsibility, especially since a service bulletin was issued. Please note that I am now divorced, and the vehicle is in my maiden name, [XXX] . My address is [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEMay 20, 2024
I am writing to bring to your immediate attention a critical safety issue with my 2016 Acura MDX, and the subsequent exclusion of my vehicle from a known recall that directly addresses the problems we are experiencing. Without any prior warning, we began hearing a fluttering sound coming from the engine whenever we accelerated. This noise progressively worsened and evolved into a pronounced knocking noise.Concurrently, the vehicle became increasingly sluggish and heavy, resulting in significant difficulty when accelerating. Despite these alarming symptoms, the vehicle's temperature gauge showed no changes, there was no smoke or unusual smells, and the check engine light did not activate. Gravely concerned for our safety, we promptly took the vehicle to our local mechanic for a thorough inspection.The diagnosis revealed significant engine damage, specifically to the connecting rod bearings and the crankshaft. Given the severity of the issue, we then brought the vehicle to the closest Acura dealership, Pohanka Acura. The service advisor informed us of a recall affecting the engine and rod bearings in the 2016 Acura MDX model. They also confirmed that our vehicle's engine was indeed damaged due to the same rod bearings and crankshaft issue described in the recall. However, despite this clear evidence, we were informed that our vehicle's VIN was excluded from the recall repair. The technician who performed the diagnostic on our vehicle recommended a new short engine block, which is was concerning especially since it mirrors the known recall issue. I am requesting that the NHTSA urgently investigate this matter. I hope the NHTSA treats this issue with the utmost urgency and seriousness it warrants. The safety of Acura MDX owners is at stake, and immediate action is essential to prevent further incidents and ensure our safety. Thank you for your prompt attention to this critical matter. I await your swift response and resolution. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMMay 17, 2024
See attachment for detailed explanation
SUSPENSIONMay 14, 2024
Clunking in the front suspension drivers side consistent with a broken strut housing... just like on our last 3 Acura MDX's that had breaks in the Super Handling All Wheel Drive magnetic shocks.
STRUCTUREMay 1, 2024
See attached document for complaint
ENGINE,FUEL/PROPULSION SYSTEMApril 24, 2024
Acura MDX 2016 SH-AWD with 113366 miles diagnosis according to warning lights. DTC test certification codes: P0301 Misfire No. 1 cylinder P0306 Misfire No. 6 cylinder P0300 Random Misfire P0420 Catalyst System efficiency below threshold B1 Recommendation was that the Catalytic converter be replaced. All these codes were identified under Honda's TSB 20-100 dated 2/2021 on Odyssey, Pilot and Ridgeline models where AH extended warranty to 10 years from date of purchase or 150K. These V6 engines are pretty close to that of the 2016 MDX. Is there a remote possibility that these DTC codes could exist in MDX V6 engines when an issue arises similar to those in the Honda vehicles? These DTC codes appeared 24 hours/37 miles after a routine oil service on 3/26/2024 at Advantage Acura of Naperville with a perfect inspection report. The malfunction occurred in the vicinity of McGrath Acura of Westmont on the following day of 3/27/2024. The concern is if any of the emission system components were damaged during the routine oil service. Advantage Acura have in the past installed brake pads backwards on my Acura TL 2010 for which I do have proof.
UNKNOWN OR OTHER,BACK OVER PREVENTIONApril 23, 2024
Dear Support, I own Acura MDX 2016 with VIN number [XXX] , paint color is White Diamond Pearl I notice the paint is peeling off from in-between roof and front wind screen. I see there are recall for this color but I don't see my car in your recall list, My cousin also own 2016 MDX and after contacting to Acura support his car is getting fixed. I tried to contact t them but they are very rude and not supporting for INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,STRUCTUREApril 16, 2024
There are two parts to this complaint. The issue regarding the transmission is potentially a safety issue and could result in an accident, while the peeling paint problem is already addressed in the Acura Service Bulletin 19-029 for VINs other than mine. Both are well documented problems that have been experienced by other 2016 Acura MDX owners. The transmission issue is an intermittent problem while accelerating and decelerating. There is a abrupt hesitation, or surging. While coating down a steep hil, the transmission will stay in gear at very high revs instead of shifting. These are an annoyance, but the acceleration problem could cause someone to hit the car from behind in heavy traffic situations. Some individuals note on the internet that their engines would accually stall when accelerating. I have brought my vehicle into the Acura Dealership on a number of occasions without the problem being resolved. The paint issue involves the white diamond pearl paint coming off the roof and is already addressed in Acura Service Bulleting 19-029. It is unthinkable that only some VINs are covered while others are not, if the same exact problem seems to exist on non-listed VINs. Honda Motor Company indicated that they would not add additional VINS unless directed to by NHTSA. Please have Honda extend the warranty on ALL 2016 Acura MDX models with the same problem.
ENGINEApril 1, 2024
Engine rod bearing knocking. Will eventually fail and engine stop running at anytime. My independent service center did confirm the problem. The car has not been to the Dealer as they refuse to include my VIN # in the current recall for this very problem. No warning lights appeared, but slight ticking sound shortly turned into a loud knocking.
SEAT BELTSMarch 26, 2024
I was involved in an accident 12/13, 2023. No airbags deployed, however, my seatbelt locked up. A new seatbelt was ordered through Acura soon thereafter 12/23. At the time this was ordered, I was told that there was no ETA as there is a national backorder. Fast forward to today, my car has been fully repaired and is still sitting in the local repair shop because there are still no seatbelts available. I have filed complaints with Acura corporate, and have a claim number that I would be more than happy to provide. Acura corporate has advised the repair shop that it will be at least six months to one year until a seatbelt is is available I also have documentation on the “ expedited order” that was placed for the seatbelt in 12/2023. The insurance company, USAA, is now looking at totaling my car simply because we cannot find a seatbelt. The local Acura dealers, and our car repair shop cannot believe that cannot seem to get a seatbelt for me, and it’s been four months. On my research online, it appears that Acura may be legally obligated to manufacture, and provide this part. I wanted to report this to the proper regulatory agency to ensure that this has been documented. The car is completely drivable, given the lack of safety restraint. I also am aware that I am not alone in this complaint, as many other MDX owners are experiencing the same I am not sure how to proceed from here and I’m hoping that you may be able to help Thank you so much for your time and consideration
SEAT BELTS,AIR BAGSMarch 18, 2024
The contact owns a 2016 Acura MDX. The contact stated that while driving at slow speeds through a parking area, his foot slipped and the vehicle unintendedly accelerated, coming to a complete stop after crashing into an 8-inch barrier. The air bags did not deploy. No warning lights were illuminated. A Police report was not filed, and no injuries were reported. The vehicle was towed to the dealer, who determined that the driver's side seat belt needed to be replaced following the crash but informed the contact that Part Number: 04818-TZ5-A00ZC was unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. A case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
STRUCTUREMarch 7, 2024
The paint on this vehicle failed and matches photos in Acura service bulletin [XXX] which deals with failure of paint color [XXX]. When calling Honda I was told that that recall is VIN specific and that my vehicle was not affected. The attached photos clearly show that the paint is defective and therefor should be covered. According to the service bulletin a warranty extension was issued for 8 years from the date the vehicle was placed in to service which in my case was June 30, 2016. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEFebruary 26, 2024
There is a current recall on Acura/Hondas with the issue that we are having with our car. Knocking engine, car diagnosed with connecting rod bearing issue. Apparently not included in recall. This makes no sense. Car has been undriveable since 11/9/23 with no help from Acura/Honda Corporate. We have been trying to come to a resolution with no help. This should fall under the recall and where our car was manufactured should be looked into because on car forums there are many cars with our VINS having the same issue. This issue has affected more cars than Acura is saying and needs to be looked into before someone gets seriously injured. Acura/Honda are NOT taking this seriously at ALL.
UNKNOWN OR OTHERFebruary 16, 2024
The trunk opens like it should, but then closes after the lift gate reaches the top. It will close on your head if you don't move out of the way, which is what happened the first time because I didn't know what was happening. You can stop the lift gate from continuing to close, but then you can hurt your arm due to the force the door is closing with, as there is no auto censor for the door to know something is blocking the path. This event has been reproduced over 50 times in the last week. About 10% of the time, the lift gate works normally. I have an appointment at the dealership in 3 days. Based on a search of TSBs, this problem has been reported multiple times since at least 2019. It had been working normally until this week, started 2/10/24 and is still occurring when I open the trunk. No warning messages appear.
ENGINEFebruary 7, 2024
My 2016 Acura MDX, which was well maintained, locked up while driving at around 45 mph this past September. Upon a certified mechanics evaluation, it was reported that the vehicle would require a new engine as it was "locked up". Shortly afterward, I read that certain model/makes of Acura vehicles were being recalled for this very reason/problem. I called Acura recall client support who informed me that the final list of recalled vehicles would not be available until January 2024 and that I would receive a letter in the mail. When I did not receive a letter, I called again and was informed that my VIN was not included in the recall. This is despite that thousands of other 2016 Acura MDXs were recalled. I find it difficult to accept that a known issue that necessitated a substantial recall of vehicles did not apply to my Acura since it was the exact issue being addressed. Especially since the vehicle was maintained very well from the time of purchase. My teenage son was driving the vehicle and was stranded along a dark highway until I could pick him up about 45 minutes later. There were not warning lights or notices of this pending failure. The vehicle could only partially be removed from the traffic lane at the time it locked up which resulted in a hazard, not only for my son, but for other travelers as well.
ENGINEJanuary 29, 2024
The connecting rod bearing has failed in my vehicle. It is causing damage to the engine, there are metal shavings found in the oil, and the engine is producing a strange and unusual sound. It's causing the engine damage and wear and causing it to seize. The incident has been reported to the dealer and has been confirmed in an inspection report. There is a CURRENT recall from NHTSA and Honda/Acura for this exact issue that includes the same make, year and model of my vehicle, however when VIN numbers were split, my vehicle was not included in the recall. The recall should be expanded to not only include more vehicles but those that are actually being impacted.
ENGINEJanuary 23, 2024
WHILE DRIVING ON THE HIGHWAY THE ENGINE LOST POWER. THERE WAS NO WARNING.THE CAR BECAME INOPERABLE. THE SAFETY OF PASSENGERS AND OTHERS TRAVELING THE HIGHWAY WERE AT RISK. THE DEALER CONFIRMED THAT THE ENGINE FAILED AND ADVISED THAT THE ROD BEARING SPUN. THE VEHICLE IS AVAILABLE FOR INSPECTION AND IT IS UNKNOWN AS TO WHETHER THE MANUFACTURER INSPECTED THE VEHICLE.
ENGINEJanuary 22, 2024
The car suffer complete engine failure while driving on the highway. I had the car towed to an acura dealer . The acura dealer has informed me that the engine rod failed There is a recall by acura for 250,000 vehicles incuding the same year and model for the same problem . The engine is availble for inspection . My vehicle is not under recall . i was informed by Acura customer relatiins that they will not help me . I was informed by a acura dealer that they will can replace the engine with a used engine for 9000$ . i said ok but then wondered if the engine they would replace it with was under recall. The looked into it and have informed me that the engine is in fact one of the recalled engines and then asked me if i wanted to proceed with the replacement with an engine that is dangerous ... This seems incredible to me and should be illegal and certainly dangerous..
ENGINE AND ENGINE COOLINGJanuary 17, 2024
The contact owns a 2016 Acura MDX. The contact stated while driving 25 MPH, the vehicle inadvertently lost motive power. The contact was stuck in the middle of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damage to the engine and requiring a replacement engine. The vehicle was not repaired. The vehicle was then towed to an independent mechanic, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.
POWER TRAINJanuary 10, 2024
The contact's wife owns a 2016 Acura MDX. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. A message indicating a transmission failure was displayed. The contact was able to veer to the side of the roadway. The contact was able to restart the vehicle; however, the vehicle failed to shift into gear. The vehicle was towed to a AAA Center. The manufacturer was notified of the failure and informed the contact that the vehicle was covered under an extended transmission warranty. The vehicle was then towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that the vehicle was not eligible to be repaired under the transmission extended warranty. The vehicle was not repaired. The failure mileage was approximately 117,000.
ENGINE,FORWARD COLLISION AVOIDANCE,LANE DEPARTUREJanuary 10, 2024
while driving on a local road (not highway), engine began to make a very loud sound. sounds like metal on metal inside engine. called local ACURA dealer and they said that the connecting rod recall/problem that was announced in November 2023 "does not apply to my VIN".
UNKNOWN OR OTHERDecember 16, 2023
Was driving vehicle on highway and suddenly and rapidly lost all ability to accelerate. Warning lights on dash ALL came on simultaneously only after acceleration was lost. Inability to accelerate was extremely dangerous in middle of other highway traffic, but safely pulled to side of road only because of careful driving and luck. Upon inspection, auto service confirmed they verified concern P0716 system needs to update and keyless control was faulty. Recall one month subsequent to event does not seem to include my car, although description of failure sounds potentially similar. Still waiting full repair of vehicle.
ENGINEDecember 1, 2023
Ticking Sound in Engine Diagnosed by Dealer as same issue reported in recall for Year Make and Model of Vehicle. Diagnosed with need for engine replacement ($8,700). All service requirements by manufacturer done by dealer. Dealer says it is unsafe to drive. Vin not covered under recall NHTSA # 23V-751
ENGINENovember 30, 2023
My engine light enabled & my car slowed < 30 mph while driving on a frwy on 2/4/23. I exited & turned the engine off. It was late at night in a rural area, so I waited a bit & turned the car back on. Engine light was no longer on, so I continued to my destination (GA). On 2/5/23, while driving on the frwy, my engine light enabled & my car quickly slowed to < 20 mph. The light stayed on & my car had little power (limped along). After a few hours, there was no change & my car was not drivable. I got a hotel for the night & took my car to the nearest Honda dealer on 2/6/23. The service dept told me my car needed a new engine because the bearing or rod had gone bad (terminology may be slightly off). My car had UNDER 100K miles & I was told it needed a new engine. The Honda serviceman told me he had 3 other vehicles in house with the same issue & he wouldn’t be able to get to my car for a while. I called the nearest Acura dealer & spoke with a serviceman there, he told me to ask the Honda serviceman to clear engine code & slowly drive the car to the Acura dealership. The Honda serviceman warned me that my car may not make it to the Acura dealership but might if slowly. He cleared the code & I slowly drove to the Acura dealership. I reached the Acura dealership shortly before closing time on 2/6/23, I dropped my car off with the service dept & got a hotel room. I was contacted the following day, 2/7/23, by the Acura serviceman & he confirmed a new engine was required. There’s now a recall on the same issue my car experienced for same make, model & year, however Acura states my VIN was not affected. It is highly unlikely that my same make, model & year vehicle that experienced the exact issue for the recall is simply coincidence.
ENGINE AND ENGINE COOLINGNovember 28, 2023
The contact owns a 2016 Acura MDX. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated, and the vehicle started to lose motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine rod bearings had failed and damaged the engine. The contact was informed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,840.
STRUCTURENovember 19, 2023
My MDX exhibits the same paint defect in Acuras 19-029 Service Bulletin. I have paint chipping away between the windshield and the sun roof. However, Acura refuses to fix the issue because they say my VIN is not covered even though my cars year and paint fall under the description. 2016 MDX w Pearl Whit Paint. I need them to fix the issue by repainting my roof.
ELECTRICAL SYSTEMNovember 8, 2023
Car failed at stops when auto stop is engaged. Vehicle would not restart. This happened at stop lights, stop signs etc. I took in for repair and the starter was replaced. American Honda subsequently issued a notice (not a full recall) for my vehicle for this issue. They offered reimbursement for the repairs. However, when I sent in the repair bill, the refused to reimburse. They need to be held accountable for this issue.
STEERING,SUSPENSIONSeptember 15, 2023
We have taken our 2016 Acura MDX to our local dealer three times in the past to complain about noises (clicking and thumping) coming from the front end of the vehicle. Each time the vehicle was under warranty and the response we got from the dealer was "no problem found". Two weeks ago (02Sept2023) we took the Acura MDX to the same local dealer and are told both of the front control arms need to be replaced. Since we are no longer under warranty it would cost us $1559.78 to replace both. And we are also informed that control arms on this vehicle do wear out frequently and they keep a supply on hand to replace the for the many customers that have had the same problem. While we have not had a direct safety problem with this car yet, the car is relatively young and does not have high mileage or rough use. Based on the fact that this Acura dealer has experienced many problems with this vehicles control arms I would like to register the problem with NHTSA to investigate further.
STRUCTUREJuly 23, 2023
Paint is peeling and coming off of my roof, good and tail end of my suv. This can be a safety hazard if it continues to peel because that removes a layer of cover from the top which could lead to danger. The color is a pearl white. This has not been confirmed by a local dealer but it has been inspected by an insurance adjuster.
STRUCTUREJuly 13, 2023
The paint on the roof of the car is peeling off excessively.
UNKNOWN OR OTHERJuly 6, 2023
2016 Acura MDX in White Diamond Pearl with peeling paint just above windshield. There is a Service Bulletin (19-029) but I am told that my VIN is not covered. Same problem and same color within the year models. Acura has indicated that VIN was not manufactured where the Service Bulletin covers. Clearly, there is a defect with the paint regardless of where the vehicle was built. There is no safety risk from the defect and it is available at any time for inspection. Was unaware of the Service Bulletin until researching how to stop the problem from progressing since the paint is lifting and peeling off.
POWER TRAIN,LANE DEPARTUREJune 20, 2023
I have a 2016 MDX v6 88k miles and I purchased the car as a Certified Pre Owned (CPO). I recently had two lights come on 1) Blind Spot Info System Problem and 2) Transmission System Problem. The car has been driving fine and has been well maintained. Since the lights came on, I've put about 8000 miles on it over the last 6 months and no change to the way it drives (transmission seems to work fine). It seems odd that both lights come on at the same time? Recently my family took a 150 mile trip and both went off during the trip but then did both come back on later that day. Looked on line and it seems many are having this exact issue. One of the websites I visited was - https://www.mdxers.org/threads/2016-mdx-transmission-system-problem-valve-issue-blind-spot-info-system-problem-light.178519/ . I can provide more links to websites if needed. The dealership wants us and others to pay for a new transmission and installation charges. It seems odd that most if not all are having these issues just after the warranty expires. Reminds me of that issue with Volkswagen a few years ago when they would pass emission test when they went to get tester because the computer was programmed to recognize the driving habits of being tested but the other 995 of the time it failed. Also seems odd that cars made in 2016 have a shorter life span than cars built in 1980's. My vehicle is currently in for service at the local dealership (Acura of Seattle) and they want me to pay $8000+ for a new transmission.
FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCEApril 3, 2023
The auto engine idle stop on my 2016 Acura MDX has left me in precarious situations at stop signs and/or traffic lights at least twice before the recall notification I received in the mail a couple of weeks ago. The engine turned off as designed but then would not turn back on like it should without a delay. The worst incident was when my teenage Daughters were in the car with me! After receiving the recall notice recently and taking the vehicle into the dealership within days of the notification, my “software update fix” by the dealership (Napleton Acura in West Palm Beach) completely disabled my auto engine idle stop! After calling the service rep I dealt with later that day and telling him about it, I was told the software update made the “turn-off” feature more specific and mine didn’t meet the parameters! My engine was at normal operating temperature, my air conditioner was NOT on and I stopped at at least 12 lights on the way home with no engine stop. That was a week ago and still no engine idle stop has taken place! I’m a pilot and don’t appreciate being talked down to by a supposed “racing champion” named Zeke that feels the need to advertise his prior win on his service uniform! Not only that, but now my safety related “object approaching” notification for front driving and “rear warning” for close objects during parking/reversing are now non-existent! I paid extra for these safety related options and I’m not happy that they’ve been disabled because of the “software update!” How do I become part of the class action lawsuit against Acura/Honda?
POWER TRAINFebruary 14, 2023
The contact owns a 2016 Acura MDX. The contact stated that while attempting to accelerate from a stop, the vehicle hesitated and then accelerated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 75,000.
LANE DEPARTURE,FORWARD COLLISION AVOIDANCENovember 29, 2022
Forward Looking Camera failed at 62k miles, it won't communicate with the computer according to dealership diagnosis on 11-18-2022. Replacement cameras are on backorder, with no availability date. Vehicle is available for inspection. The issue directly affects Forward Collision, Lane Departure and Cruise Control. It no longer warns me if approaching something too quickly. It no longer tells me if I drift into another lane or corrects it. Cruise Control stopped working as well. Distracting lights and beeping when driving, says windshield needs to be cleaned on instrument cluster. Issue began in mid 2022. According to my research, failing cameras seem to be an issue. Replacement camera is approx $1500, plus the labor to install and align.
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERNovember 17, 2022
Transmission shifted to neutral limiting controllable forward movement. This occurred without any warning while in traffic. This created a VERY HIGH SAFETY RISK. This issue occurred three times creating a need to have it towed into a repair dealer, diagnostics, and resetting of the electrical circuit. The diagnosis code was P0973.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINENovember 10, 2022
First on off glitching when ever accessory mode is used WHILE IN MOTION, FIRST BRAKELIGHT HAD WARNING THEN WARNING ABOUT TRAILER STABILITY ASSIST. WHEN I WENT IN REVERSE, THE WHOLE DASHBOARD INCLUDING THE NAVIGATION SCREEN WENT BLACK AND THE CAR FELT LIKE THE ENGINE STOPPED. THIS HAPPENED A FEW TIMES. I DON'T THINK THE ENGINE ACTUALLY STOPPED THOUGH BECAUSE I DID NOT HAVE TO RESTART THE CAR. THE BRAKE LIGHT ERROR MESSAGE HAS OCCURRED DRIVING FORWARD AS WELL, BUT NOT ACCOMPANIED BY THE BLACKOUT OF THE DASH AND NAV PANEL. Steering becane stiffer ALL OF THIS HAPPENED WHILE IN MOTION.
STRUCTUREAugust 15, 2022
Good afternoon, my Acura MDX 2016 roof paint peeling off. It is known problem. also I found gov. document for warranty extension. but Acura refuse to fix my MDX paint job. because of my car is not in the warranty extension list. please check attached my photo file. this shows perfectly matched claim requirement. 2016 Acura MDX white pearl color (NH603P) what should I do please help me.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMAugust 11, 2022
On a multi-day road trip, the car had a temporary complete loss of power on two separate days. Both times this happened after several hours of driving at highway speeds on I-15 in California, outside temperatures were in the 90s. After a slight deceleration and then applying the accelerator again, there was a 'clunk' like sound possibly from the transmission, and then a complete loss of power. The first time I tried to pull over to the breakdown lane, and then regained power after about 2-3 seconds. The second time, we were in the middle of traffic and were not able to pull over, but again after 2-3 seconds, the power came back. The engine did not rev up when applying the accelerator and there were no dashboard lights. This appeared to be either a transmission, fuel delivery, or engine management/drive by wire issue. While we luckily did not get into an accident, we did slow down significantly on the highway, requiring other drivers around us to break, or change lanes. I have made an appointment with my independent mechanic, but the car has not been inspected yet and I am not able to forcibly reproduce the issue.
POWER TRAIN,LANE DEPARTUREJuly 24, 2022
Transmission issues with my 2016 Acura MDX slipping into neutral and staying there while driving at high speeds on interstates. This could've caused injury to myself, my passengers, and other drivers on the road due to the high speeds. Without being to able to accelerate when needed, it could've resulted in harm. Transmission Service Problem and Blind Spot Malfunction lights appeared. I took the vehicle to Acura for service 3 weeks before the last incident and Acura said there was no problem and to bring it back if it happened again. 3 weeks later, it happened again. I had reported slippages in the transmission for several service checks with no issues found by Acura. After the most recent incident, Acura recommended to either keep driving and bring it back or replace the transmission. Diagnostics were run and error codes cleared. The CSR at Acura mentioned he saw this on at least 5 Acura 2016 MDXs this year already. The warning lights did not appear until the last issue. Several other incidents occurred with no warnings. All transmission maintenance activities have been performed.
POWER TRAINJuly 12, 2022
I have had the vehicle since beginning of March and I noticed the transmission slipping. I had the transmission flushed which made the problem not as bad but it was still there. A couple weeks later the transmission started slipping hard again and I had the transmission replaced by the dealer. I take it home and its shifting all over the place and not accelerating. Acura did a reprogram and I picked it up and the minute I left the dealer, it started to do a hard shift/slip between 4th and 5th gear that is not going away after a new transmission was put in. I'm not getting any warnings or lights, just the hard shifting that has caused me to return to the dealer on 3 separate occasions and now will be a 4th time. This can be dangerous because I do not know what the car will do at any given moment while I am driving.
FUEL/PROPULSION SYSTEMJune 21, 2022
My mechanic replaced the battery on May 9th and could smell gas but I had just fueled the vehicle. Two days later is when it got worse while driving back home I pulled over and could smell gasoline inside the vehicle as if an open gas can was sitting in the passenger seat. I stopped using the vehicle and took it to my mechanic and he discovered a crack in the weld on the front fuel rail. This could have harmed my family, pets or myself if it had caught on fire. In 1 hour I used a quarter tank of gas because of the high pressure pushing the gas on to the engine. Vehicle taken to Anchorage Acura and the Acura mechanic confirmed what my mechanic found. There were no warning lights or indications of anything wrong until I could smell the gas.
ENGINEJune 7, 2022
This 2016 Acura MDX with the 9 speed automatic transmission and the Auto Engine Shut Off function will sometimes fail to restart the engine after cutting off. This presents a safety issue as the car stalls in traffic. This has happened multiple times over the last 4 years (most recently 06/02/2022). This issue was noted to the Acura service department who stated they could not find an issue.
ELECTRICAL SYSTEMMay 29, 2022
While driving on the interstate miles in cruise control vehicle started to reduce speed quickly. upon pressing the accelerator (as a semi was right behind me) nothing happened. I attempted to pump the gas pedal in desperation of not being hit as no pull off lane was available. After about 4 minutes vehicle was able to accelerate once again no warning signs or lights came on at this time (i had my 4 young children in the vehicle) extremely unsafe and yet no resolution with said issues. This has occurred 4 times as of yet. #2 dashboard display vehicle in park (P)blinking along with codes; lane departure failure, transmission system failure, blind spot failure. During this time i was able to still drive. Dealership verbalized they could not resolve the issue as no codes ect.,(Popped up) or Registered upon diagnosis. Has occurred 3 times. #3 vehicle door windows are loose as if they were going to fall right off. #4 When I start the engine there's a loud noise prior to starting and during idle. #5 Air conditioner stops working in the front only on occasions. Especially on warmer days. #6 not shifting smoothly. #7 Doors sound as if not sealed appropriately. #7 safety features warning of not able to function due yo overheating
FORWARD COLLISION AVOIDANCEFebruary 24, 2022
The contact owns a 2016 Acura MDX. The contact stated while driving approximately 70 MPH, the inadvertently slowed and decelerated to 30 MPH. The brake alert warning message was displayed. The vehicle was not taken to the local dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
UNKNOWN OR OTHERFebruary 14, 2022
The sunroof exploded while driving on an empty road. This was alarming and could have been very dangerous had the cover been open as broken glass would have fallen all over me and my children. The dealership said they cannot help because there is no recall for this. No warning, just completely out of the blue, explosion and cracked completely while going 50mph.
POWER TRAIN,LANE DEPARTUREFebruary 13, 2022
My SUV would accelerate when going down hill and the message: “transmission system problem”along with “blind spot warning malfunction” would come on. Took to dealer the message went out. Will come on intermittently. This has gone on For past month. They sai it had to stay on for them to diagnose. Now car will not go in reverse at all. This transmission was replaced November 2019 because of a defect. They told me there is no recall but the other was a service bulletin that required my engine to be replaced as well. If there is a class action I want to be added as this is a big inconvenience and the company is denying there is an issue with the transmission computer system so they can get us to pay high repair fees. Please help!
POWER TRAINJanuary 19, 2022
The contact's wife owns a 2016 Acura MDX. The contact stated that while his wife was reversing out of the driveway with his grandchildren in the rear seats, she stopped the vehicle to check for incoming traffic but the vehicle switched gears to drive on its own and accelerated forward. The contact's wife depressed the brake pedal but it failed to respond and the vehicle crashed into his unoccupied vehicle that was parked ahead in the driveway. The driver's airbags deployed. There were no warning lights illuminated. The contact's wife parked the vehicle. There were no injuries sustained. A police report was not filed. The contact stated that his wife switched gears to reverse and attempted to reverse the vehicle. The vehicle only reversed for 2 feet and switched gears back to park. The contact stated that the vehicle continuously switched gears to park whenever they attempted to reverse. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,592.
POWER TRAIN,ELECTRICAL SYSTEMOctober 13, 2021
I believe my transmission or the electrical component(s) to my transmission failed. I was driving down the road and all of a sudden my car shifted into neutral and would not allow me to accelerate so we had make our way to the shoulder to put the car in park. Having my vehicle thrown into neutral while driving and not being able to accelerate put not only us, but other drivers at serious risk! There were several warning messages popping up on our screen (see attached photos). In researching this issue, I found that there had been several TSBs and a class action lawsuit claiming the same issue faced by many drivers. It is currently at the Acura dealership getting serviced and they will be replacing the entire transmission and TCM harness under the CPO warranty. I cannot believe there has not been a recall on this potentially life-threatening issue.
POWER TRAINOctober 11, 2021
Every since I've owned my 2016 Acura MDX I've had infrequent, and intermittent transmission issues. Several have been safety concerns: - Transmission is slow to engage when first pushing accelerator, leading to unexpected lag pulling into traffic - Transmission did not shift into park as expected, causing car to keep moving as I was opening door and starting to step out - Transmission slips and does not respond when accelerating to merge into fast lane on highway to pass slower traffic. Car speed stalls and you have to let off the gas and wait for a few seconds before the transmission reengages. - Overall horrible/hard shifting all the time... to which we're told... the car learns your driving style. We've reset it multiple times to try to get it to start learning again. No luck. - After coasting on highway, very hard shift with loud noise when you go to hit the accelerator All of these situations have happened numerous times over the past 2 years of owning this car. All of them infrequent, but also unexpected... leaving you to really worry if this is the time the transmission is going to let you down and cause you to wreck. Dealer now says a new transmission is needed, but I waited until 78,000 miles to first report it, so it's out of warranty now. Hoping Acura will step up and address this serious safety issue with the 9 speed transmission.
AIR BAGSOctober 7, 2021
Front driver side airbags spontaneously deployed while driving.
FUEL/PROPULSION SYSTEMAugust 20, 2021
Stalling when accelerating. Safety hazard because the car basically dies temporarily and slows down. I have to pump the gas pedal for several seconds to get it going again.
ENGINEJuly 31, 2021
when air conditioner is running in hot summer days, the car hesitates to restart (sometimes) following idle stop engine shutoff after coming to a full stop at a stop sign or red light. I strongly feel this is a safety concern as this impedes traffic and can causes road rage. If needed I can share video of this situation recurring time to time. Car starts just fine every single time outside of idle stop situations and battery health is near perfect. There are hundreds of forums talking about this exact condition across acura models.
ENGINEJune 28, 2021
Acura has an open recall that shows the symptoms or malfunctions my vehicle is having for my year, make, and model, but the vehicle I.D number doesn't show this type of recall for it. Now, these things do not add up give the malfunctions I'm experiencing. First and foremost, the car stalls, I could be on the NJ turnpike and as soon as traffic slows down car goes into neutral on its own and engine just shuts off in the middle of traffic, do not know when its going to happen, it just happens. Car then turns on once fully stopped and foot is on break but probably after another hour same thing and it is continuous. I have replaced a number of things and it is still malfunctioning. NHTSA Recall # 19V-060. No check engine light recorded since i bought the car and when running, car runs smoothly. It is preowned vehicle, called Acura and I was told that the fuel pump was replaced, but according to the recall it also needs a software update to fix the malfunction. At this point I just need help on taking the proper steps on getting this safety issue fixed.
POWER TRAIN,ENGINEJune 23, 2021
The contact owns a 2016 Acura MDX. The contact stated while driving at various speeds, the vehicle would stall. The contact also stated that the vehicle would jerk when the accelerator pedal was depressed. The contact stated the information and engine warning lights were illuminated on the control panel. The vehicle was taken to a local dealer where it was diagnosed with the transmission needing to be updated. The vehicle was repaired but the failure still occurred. The contact was relating the failure to NHTSA campaign number: 19V060000 (Fuel System, Other). The manufacturer had been informed of the failure and the contact filed a claim. The failure mileage was approximately 41,000.
FUEL SYSTEM, GASOLINEMarch 29, 2021
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMISSIONS SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KAREN RADLEY ACURA LOCATED AT 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
POWER TRAINMarch 29, 2021
FOR AT LEAST THE PAST FOUR YEARS, MY MDX HAS BEEN "CATCHING" WHILE ACCELERATING AND LURCHING AT OTHER TIMES. IF I HAVE TO STEP ON IT TO GET THROUGH TRAFFIC OR WANT TO PASS AND I ACCELERATE, THE CAR WILL JERK. THIS IS MOST NOTICEABLE AT 40 MPH BECAUSE THAT'S THE SPEED I'M DRIVING AT MOST OFTEN. IT ALSO HAPPENS AT HIGHER SPEEDS WHEN ON THE INTERSTATE. I HAVE TAKEN IT IN TO THE DEALER NUMEROUS TIMES, BUT THEY JUST KEEP TELLING ME THERE IS NOTHING THEY CAN DO ABOUT IT AND THEY BLOW ME OFF.
ENGINE,FUEL/PROPULSION SYSTEM,LANE DEPARTUREMarch 26, 2021
ENGINE LIGHT ON STATING: LEAN CODE, ALL WHEEL DRIVE SYSTEMS PROBLEM, EMMISION SYSTEM PROBLEM. THE VEHICLE WAS MOVING WHEN IT CAME ON.
POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCEMarch 6, 2021
WHILE DRIVING WITH ADAPTIVE CRUSE CONTROL ON, I WAS APPROACHING SLOWER VEHICLE. I WANTED TO GO AROUND IT WITHOUT BREAKING. WHILE DRIVING ALREADY ON HIGH SPEED (70M/H) I PRESS ACCELERATION PEDAL SO I CAN SAFELY GO AROUND SLOWER VEHICLE. I WAS HALF WAY INTO PASSING LINE (LAST LEFT LINE), THERE WAS A CAR ALREADY BEHIND ME APPROACHING WITH HIGHER SPEED, WHEN I SUDDENLY COMPLETELY LOST POWER AND LOTS OF LIGHTS ILLUMINATED ON THE DASH. CAR BEHIND ME NOTICE THAT I START LOOSING SPEED RAPIDLY SO HE START BRAKING THAT I COULD HEAR HIS TIRES. I DIDNT KNOW WHAT TO DO SO I JUST KEPT GOING TO EMERGENCY STOPPING LINE WHERE I ALMOST CRASH INTO THE CONCRETE DIVIDER. I MANAGE TO STOP VEHICLE SAFELY BY PURE LUCK. AFTER STOPPING I NOTICE THAT CAR IS NOT SHIFTING, AND SH-AWD SYSTEM, BLIND SPOT ASS, EMISSION SYSTEM AND TRANSMISSION SYSTEM FAULT LIGHTS CAME ON. I CALLED INSURANCE AGENT TO SEND ROAD SIDE ASSISTANCE, BUT WHILE WAITING ON THE CALL I START THE CAR AGAIN (LIKE 15MIN AFTER THIS INCIDENT) AND ALL LIGHTS WERE STILL ON EXCEPT TRANSMISSION. I TRIED CAR AND IT WAS SHIFTING NORMALLY NOW, EXCEPT SH-AWD WAS NOT WORKING (I DIDNT HAVE POWER TO THE REAR DIFFERENTIAL). THIS COULD BE VERY TRAGIC EVENT IF BOTH ME AND THE DRIVER BEHIND ME DIDNT REACT PROPERLY. I HAD TWO MORE PASSENGERS IN THE CAR, FROM WHICH ONE WAS 15 MONTHS OLD CHILD. I WAS READING THAT THIS COULD BE TRANSMISSION SYSTEM UPDATE ISSUE, BUT MY DEALER DID UPDATE TRANSMISSION ALREADY.
VISIBILITY/WIPERFebruary 3, 2021
RECEIVED 6 REPLACEMENT FRONT WINDSHIELDS, ALL OF WHICH WERE DISTORTED ADJACENT TO THE DRIVER AND PASSENGER A PILLARS. ACURA ADMITS THAT THERE IS A FLAW IN THE MOLD FOR THIS WINDSHIELD AND HAS DEEMED IT 'ACCEPTABLE'. THEY WILL NOT CERTIFY CALIBRATION OF THEIR SAFETY ELECTRONICS WITH AN AFTERMARKET WINDSHIELD. THIS DISTORTION IS A DISTRACTION AND A SAFETY ISSUE NOT TO MENTION SLIGHTLY NAUSEATING. IT IS NOTICEABLE SPECIFICALLY DURING TURNS.
ENGINEJanuary 21, 2021
IN SEPTEMBER 2020, CAR RANDOMLY TURNED OFF WHEN STOPPED AT A RED LIGHT (ON BUSY INTERSECTION) DURING IDLE MODE CAUSING THE CAR BEHIND US TO HIT WHEN LIGHT TURNED GREEN. NO DAMAGE WAS DONE TO MY CAR SINCE THE CAR WASN'T MOVING AT WAS HIT AT LOW SPEED.
POWER TRAIN,FUEL/PROPULSION SYSTEM,LANE DEPARTUREDecember 26, 2020
WHILE DRIVING ON LOCAL ROAD ALL OF A SUDDEN THE 3 ERRORS CAME ON THE DASH BOARD TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, AND BLIND SPOT SYSTEM PROBLEM, ENGINE LIGHT CAME ON. WHEN THIS HAPPENS THE TRANSMISSION DOESN'T SHIFT RIGHT AND GRINDING OF THE GEAR IS HEARD, CAR QUICKLY SLOW DOWN. AFTER STOPPING AND START UP AGAIN, ERRORS STILL THERE BUT TRANSMISSION COULD NOT SHIFT INTO HIGHER GEARS AND CAR TOPS OUT AT 30MPH. THIS HAS HAPPENED 4 TIMES IN THE LAST FEW DAYS AND WE ARE NOW SCARED TO DRIVE THE CAR LOCAL ROADS, HIGHWAY WOULD BE BAD UNTIL WE GET IT FIXED AT THE DEALERSHIP. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION IF THE CAR LOSES POWER AT AN INTERSECTION.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMNovember 17, 2020
PURCHASED A CERTIFIED PRE-OWNED 2016 ACURA MDX SH-AWD W/ TECH A FEW WEEKS AGO & FROM DAY ONE THERE HAVE BEEN ISSUES WITH ACCELERATION OFF A COMPLETE STOP LIKE A STOP SIGN, STOP LIGHT, COMING OFF PARK OR UPON PUTTING IT INTO DRIVE. THE VEHICLE WILL NOT MOVE WHEN THE GAS PEDAL IS DEPRESSED, WILL REV HIGH THROUGH FIRST, JUMP INTO 2 STILL REVVING HIGH BEFORE FINALLY MOVING WHEN IT HITS 3RD. IT IS A HUGE SAFETY ISSUE WHEN OTHER TRAFFIC IS ONCOMING AS YOU ARE EXPECTING TO "GO" & NOTHING HAPPENS WHEN PRESSING THE GAS PEDAL. THE DEALERSHIP INSPECTED THE VEHICLE UPON PURCHASE AT OUR REQUEST ON TWO OCCASIONS BUT TOLD US IT IS NORMAL & WILL ADJUST TO MY DRIVING STYLE. THIS IS NOT NORMAL.THEY SAID THEY UPDATED THE SOFTWARE BUT FOUND NOTHING WRONG WITH THE VEHICLE. I'M FEELING LIKE WE PAID FOR A LEMON & DRIVING SOMETHING WHICH IS VERY UNSAFE ESPECIALLY WITH CHILDREN IN THE CAR.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMNovember 8, 2020
IN THE LAST 6 MONTHS, MY SUV HAS STALLED EITHER AT A STOP LIGHT OR WHEN PARKED. IT WOULD SPUTTER ON TRYING TO RESTART. BATTERY WAS NOT AN ISSUE. THOUGHT IT WAS A STARTER ISSUE AND GOT A NEW STARTER. BUT IT HAPPENED AGAIN TODAY AND THE TOW TRUCK GUY POWERED WITH JUMP START (EVEN THOUGH IT WAS NOT A BATTERY ISSUE) AND IT STARTED.
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMOctober 9, 2020
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
POWER TRAINSeptember 28, 2020
UNCONTROLLABLE ACCELERATION, SURGING AND BUCKING DURING BRAKING OR DECREASING SPEED THE VEHICLE HESITATES TO STOP IN ALL GEARS - UNCONTROLLABLY DANGEROUS ACCELERATION ALSO STRESSES ADDITIONAL VEHICLE FUNCTIONS - TIRES AND BRAKES - SUSPENSION (INERTIA THAT CAUSES IMBALANCE) - STEERING - VEHICLE STEERING IS NOW SOMEWHAT UNBINDING AND VEERS RIGHT OR LEFT WHEN ATTEMPTS TO CONTROL ANOMALOUS ACCELERATIONS WHILE BRAKING OR SLOWING THE VEHICLE POOR ACCELERATION AT LOWER CITY SPEEDS AND REMAINS IN ERRATIC GEARS FOR UNSPECIFIED TIMES THIS IS MOST DANGEROUS WHEN DRIVING IN ROUGHER TRAFFIC AND ESPECIALLY WHEN THERE ARE ADDITIONAL DEMANDS TO DRIVE AT ELEVATING SPEEDS TRANSMISSION DISENGAGES BRIEFLY AT HIGHER SPEEDS RECENTLY, AS THE VEHICLE INCREASES VELOCITY AND CONSISTENCY, THE DRIVE GEAR DISENGAGES TO NEUTRAL FOR A FEW MILLISECONDS AND CHANGES BACK TO THE DRIVE GEAR AND REGAINS MOMENTUM TRANSMISSION IS NOISY 1. THUDS AND CLICKS WHILE SHIFT AT VARIOUS TIMES 2. 'CRICKET SOUNDS' GURGLING, CREAKS, GRINDS AND MILD KNOCKING IS PRESENT WHEN IDLING AND ENGAGING AFTER VEHICLE STARTUP E. MANUAL TRANSMISSION FUNCTIONS 1. VEHICLE CONTINUES TO MOVE ONCE PARKING GEAR IS ENGAGED AND FOOT BRAKE IS RELEASED 2. ONCE VEHICLE STARTS, REVERSE AND DRIVE GEAR IS "STICKY' AND MAKES NOISE (THUD) WHEN ENGAGED
POWER TRAINSeptember 15, 2020
ZF9 TRANSMISSION WENT OUT AT ABOUT 10,000 MILES WITH METAL PARTICLES FOUND IN ATF FLUID. REPLACED BY ACURA WITH A NEW TRANSMISSION APPARATUS. APPARENTLY THIS IS A RAMPANT AND DANGEROUS PROBLEM WITH THIS MODEL YEAR TRANSMISSION. NOW AT 38,000 MILES (28,000 MILES ON THE NEW TRANSMISSION) THIS ONE IS FAILING, SLIPPING ON SHIFTS AND MAKING A SQUEAKING/CHIRPING NOISE BETWEEN GEARS. CAN RESULT IN FAILURE TO ENGAGE/ACCELERATE IN AN EMERGENCY SITUATION. ACURA PEOPLE WON'T TAKE IT SERIOUSLY SO NHTSA SHOULD GET INVOLVED. A QUICK SURVEY WILL DEMONSTRATE THIS IS A COMMON PROBLEM IN THIS CAR. ACURA HAS A TSB BUT THIS SHOULD BE A RECALL ITEM. THEY'RE TRYING TO GET BEYOND EVERYONE'S 6 YEAR POWERTRAIN WARRANTY WITHOUT HAVING TO TAKE ACTION.
POWER TRAINAugust 4, 2020
- VEHICLE LOST POWER THE OTHER DAY HAD TO PULL OVER LUCKILY WAS STILL IN RESIDENTIAL CORRIDOR AT 35MPH WITH NO OTHER VEHICLES AROUND. TRANSMISSION PROBLEMS INCLUDE: ERRATIC SHIFTING, SENSATION OF ACCELERATION WHEN COASTING DOWN HILLS, SURGING WHEN BRAKING, TRANSMISSION FEELS LIKE IT STAYS IN VARIOUS GEARS TOO LONG. DURING SLIGHT ACCELERATION FROM A STOP, EXPERIENCE BOTH HESITATION AND SURGES AND TRANSMISSION FEELS ROUGH AT LOW SPEEDS. ALSO EXPERIENCE POOR ACCELERATION AND BOGGING AT LOW SPEEDS. ERRATIC SHIFTING AND SPEED CHANGES OCCURRING DAILY.
ELECTRICAL SYSTEMJuly 31, 2020
IF THE OWNER SITS IN THE CAR WITH THE RADIO OPERATING AND THEN TURNS THE CAR OFF COMPLETELY BUT DOESN'T LOCK THE VEHICLE AND THEN RETURNS AT SOME POINT AND ATTEMPTS TO UNLOCK THE VEHICLE AND THEN START THE ENGINE, ON AN INTERMITTENT BASIS, THE BATTERY HAS BEEN RUN DOWN EVEN THOUGH THE ENGINE WAS TURNED OFF.
POWER TRAINJuly 14, 2020
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES AND THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE WAS PREVIOUSLY UPDATED AT ROSENTHAL ACURA (623 FREDERICK AVENUE, GAITHERSBURG, MD 20879, (877)300-4226) HOWEVER, FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBERS: 15-034 NAD 19-003 AS POSSIBLE FIXES FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. *LN *TR
POWER TRAINJuly 10, 2020
VEHICLE STALLS AT HIGHWAY SPEEDS. NO SOFTWARE UPDATE BY ACURA HAS FIXED THE ISSUE. THERE ARE SEVERAL LAWSUITS AGAINST ACURA FOR THE SAME BUT THEY DENY ANY RESPONSIBILITY. GOOGLE ACURA MDX TRANSMISSION CLASS ACTION LAWSUIT.
POWER TRAINJuly 9, 2020
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
POWER TRAIN,UNKNOWN OR OTHERJune 19, 2020
MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR
UNKNOWN OR OTHERMay 11, 2020
CAR CAUGHT ON FIRE WHILE DRIVING WITH MY FAMILY INSIDE THE VEHICLE! LUCKY US POLICE WAS AROUND TO HELP EVERYONE OUT OF THE VEHICLE. *TR
POWER TRAINMay 6, 2020
WHEN THE ENGINE IS COLD THE CAR HESITATES WHEN IT SHIFTS INTO 2ND & 3RD GEARS. IT ALMOST STALLS. I HAVE ALMOST BEEN HIT NUMEROUS TIMES AT INTERSECTIONS. THE DEALER SAYS NOTHING IS WRONG, YET 2 LOANERS THAT WERE SIMILAR AGES & MILES DIDN'T DO THAT. THE PROBLEM GOES AWAY AFTER THE CAR IS DRIVEN A FEW MILES. HAPPENS EVERY DAY. *TR
POWER TRAINApril 28, 2020
ACURA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY PREVIOUS COMPLAINT WAS #11269881 AND COVERED FOUR SEPARATE INCIDENCES IN 2019. THIS IS A SAFETY ISSUE! PREVIOUSLY TWO OF MY FOR INSTANCES OF THIS HAPPENING INVOLVED SIGNIFICANT INSTANT SLOWING DOWN OF THE CAR (BELOW 30 MPH) AND RPM RAISING WHILE WHILE DRIVING 70+ MPH ON INTERSTATE IS DANGEROUS! THIS TIME THE AFTERNOON PRIOR THE CAR EXPERIENCED A LOUDER THAN NORMAL ENGINE SOUND AND RPM LIKE IT WAS IN A LOWER GEAR. ON THE MORNING OF 4/24/20 WHEN THE CAR WAS STARTED THE WARNING LIGHTS CAME ON AND CYCLED THROUGH AND REMAINED ON MOST OF THE DAY. IT WAS NOT UNTIL THE FOURTH TIME DRIVING THE CAR THAT THEY ALL STOPPED LIGHTING UP. HOWEVER THE CAR STILL SEEMS TO BE DRIVING IN A LOWER GEAR BUT NO LIGHTS REMAIN ON. THIS TIME IT DID NOT LOSE POWER BEFORE THE LIGHTS CAME ON. THEY JUST APPEARED ON WHEN WE WENT TO START THE CAR IN THE MORNING. TRAILER STABILIZATION ASSIST PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM,BRAKE SYSTEM PROBLEM,POWER STEERING SYSTEM PROBLEM,VEHICLE STABILITY ASSIST PROBLEM,HILL START ASSIST PROBLEM,. MILEAGE AT 122,044. LAST TIME MY DEALER TOLD ME IT WAS MISFIRING SO CHANGE THE SPARK PLUGS. I DID BUT IT HAS HAPPENED NOW THREE MORE TIMES SINCE THEN.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMMarch 6, 2020
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.
POWER TRAIN,UNKNOWN OR OTHERFebruary 28, 2020
MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.
VEHICLE SPEED CONTROLFebruary 27, 2020
THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDOUS HAZARD AND RISK OF DEATH FOR AN ACCIDENT TO PEOPLE IN OTHER VEHICLES, PEDESTRIANS, AND OCCUPANTS OF THE VEHICLE ITSELF. I TOOK THE VEHICLE FOR REPAIR AT YOUR ACURA DEALERSHIP IN MISSION VIEJO, CALIFORNIA (SEE ENCLOSED BACK UP DOCUMENTS), AND THE SERVICE SPECIALIST FROM ACURA RECOMMENDED ME TO PAY FOR ADDITIONAL SERVICES OVER AND BEYOND MY STILL EXISTING WARRANTY (WARRANTY IS VALID UNTIL 03/2020), LIKE A SOFTWARE UPDATE AND AN TRANSMISSION FLUSH, STATING IT WOULD REPAIR THE CONDITION. WELL, THE CONDITION WAS NEVER FIX AND THE RISK OF ACCIDENT STILL REMAINED. I TOOK THE VEHICLE ON A SECOND OCCASION TO THE SAME DEALERSHIP, AND THIS TIME, SINCE THEY HAVE ALREADY TAKEN MY MONEY ON THE PREVIOUS SERVICE, DECLINED TO DO ANY MORE REPAIRS ARGUING THAT CONDITION (SUDDEN ACCELERATION) IS NOT CONSIDERED HAZARDOUS BY ACURA USA, AND THAT IT HAPPENS TO OTHER ACURA VEHICLE WITH THIS TYPE OF TRANSMISSION, AND THEREFORE THEY WOULDN'T DO ANYTHING TO FIX IT. ON THIS SECOND TIME I RECORDED THE CONVERSATIONS WITH THE SERVICE CONSULTANTS AND WITH THE SERVICE MANAGER, IN CASE I HAD TO ESCALATE THIS ISSUE FURTHER LIKE I'M DOING NOW OR TAKE FURTHER LEGAL ACTIONS IN THIS REGARD. I ALSO HAD MULTIPLE PHONE CONVERSATION WITH THE ACURA CLIENT RELATIONSHIPS, STATING MY ISSUE AND YOUR REPRESENTATIVES DIDN'T OFFER ANY HELP, THEY ONLY INDICATED I'D HAVE TO DEAL WITH DEALERSHIP DIRECTLY, EVEN THOUGH HE'S A REPRESENTATIVE OF THE NAME, ACURA USA. (SEE ENCLOSED LETTER TO YOU FOR MORE INFORMATION)
POWER TRAINFebruary 9, 2020
ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTART VEHICLE TO REMEDY. CHECK ENGINE LIGHT AND 'EMISSIONS SYSTEM PROBLEM' WARNING REMAIN FOR A DAY OR TWO FOLLOWING AN INCIDENT BUT VEHICLE DRIVES OK. THIS ISSUE HAS OCCURRED ON 4 SEPARATE OCCASIONS. TOOK TO ACURA DEALER AFTER 3RD INCIDENT AND DEALER REPORTED NO TROUBLE FOUND.
POWER TRAINJanuary 30, 2020
WHEN DRIVING AT HIGHWAY SPEEDS FOR AT LEAST A HALF HOUR AND ATTEMPTING TO ACCELERATE, THE ENGINE SPEED WILL DROP TO IDLE AND WILL NOT RESPOND TO ACCELERATOR PEDAL MOVEMENT FOR SEVERAL SECONDS. WHEN THIS HAPPENS, THERE ARE NO: WARNINGS, LIGHTS, OR MESSAGES AND NO FAULT CODES ARE STORED IN ANY OF THE CONTROL MODULES. THIS HAS NEVER HAPPENED WHEN USING CRUISE CONTROL. THIS HAS HAPPENED ON AT LEAST 9 DIFFERENT TRIPS. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS NEARLY RESULTED IN ANOTHER VEHICLE IMPACTING OURS FROM BEHIND, DUE TO THE RAPID DECELERATION.
POWER TRAINJanuary 20, 2020
SINCE WE PURCHASED THIS CAR WE HAVE ISSUES WITH THE VEHICLE WHERE IT IS HESITATING TO ACCELERATE WHEN GOING FROM 0 MPH TO 30 MPH. WE TOOK IT TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE FOR THE POWERTRAIN BUT STILL THE VEHICLE HAS ACCELERATION ISSUES WHEN GOING FROM 0 TO 40 MILES PER HOUR. WE HAVE RESEARCHED THIS ISSUE ON INTERNET AND IT SEEMS LIKE LOTS OF PEOPLE OWNING ACURA ARE HAVING THIS ISSUE. THIS ISSUE IS ATTRIBUTED TO NEW 7 SPEED TRANSMISSION THAT ACURA BUILT. IT LOOKS LIKE A SAFTEY ISSUE SINCE THE VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT TRAFFIC LIGHT OR STOPPING TO TAKE RIGHT AND RE ACCELERATING.
SUSPENSION,POWER TRAIN,EXTERIOR LIGHTINGDecember 19, 2019
VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.
POWER TRAIN,VEHICLE SPEED CONTROLDecember 2, 2019
NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!
POWER TRAINNovember 7, 2019
EXPERIENCE THREE DIFFERENT SCENARIOS WHERE THE TRANSMISSION EITHER APPEARS TO SHIFT INTO NEUTRAL OR GEARS GRINDING. 1) SHIFTING FROM PARK TO DRIVE, THE VEHICLE ALL OF A SUDDEN STALLS AND ENGINE REVS UP WITHOUT ANY MOTION. RESOLVED BY SHIFTING VEHICLE BACK TO PARK, AND THEN TO DRIVE. 2) WHEN VEHICLE IS IN-MOTION AT HIGHWAY SPEEDS BETWEEN 40-70 MPH, ALL OF A SUDDEN VEHICLE LOSES ACCELERATION POWER AND SPEED DECREASES FOR 3-4 SECONDS FORCING OTHER VEHICLES FROM BEHIND TO EITHER BRAKE OR SLOW DOWN. OFTEN OCCURS WHILE MERGING ONTO THE HIGHWAY OR LANE CHANGES WHERE ACCELERATION IS REQUIRED. 3) WHILE DRIVING ON NORMAL STREETS AT 30-40 MPH, GEARS GRIND FOR APPROXIMATELY 1-2 SECONDS WITHOUT LOSING ACCELERATION.
ENGINEOctober 29, 2019
MY 2016 MDX HAS A FUEL PUMP FAILURE WHICH HAS CAUSED MY MDX TO STALL AND LED TO PROBLEMS WITH MY FUEL INJECTORS. THERE IS A RECALL BUT MY ACURA DEALER REFUSES TO HONOR IT. ON 10/18 MY WIFE WAS DRIVING THE CAR ON THE FREE WAY AND IT SLOWED TO A STALL. THIS IS A KNOWN ISSUE. I HAVE PASTED A URL TO THE RECALL BELOW. THE DEALER REFUSED TO FIX MY FUEL INJECTORS OR REPLACE MY FUEL PUMP. THE ARE OFFERING A FREE FUEL PUMP SOFTWARE UPGRADED BUT THEY WANT ME TO PAY TO REPLACE THE FUEL PUMP AND FUEL INJECTORS. HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/HONDA-ACURA-RECALL-POTENTIAL-STALLING-ISSUE-ACCORD-MDX-TLX/
SUSPENSIONOctober 27, 2019
THE FRONT DRIVER SIDE SUSPENSION IS MAKING A CLUNKING SOUND WHEN DRIVING OVER A SPEEDBUMP OR POTHOLES OR WHEN TURNING. THE VEHICLE SWAYS- PITCHING AND ROLLING.
AIR BAGS,STRUCTURE,SERVICE BRAKESOctober 26, 2019
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRONT PASSENGER SEAT AND HIS AIR BAG DEPLOYED, HOWEVER MY DRIVER BAG DID NOT DEPLOY. BOTH SEAT BELTS LOCKED UP. THE IMPACT WAS VERY STRONG ON DRIVER SIDE GIVEN THAT IS WHERE WE HIT. FORTUNATELY, MY SEAT BELT KEPT ME FROM HITTING THE WINDSHIELD. MY ONLY INJURIES ARE NECK ACHE, HEAD ACHE, SEAT BELT BRUISES, AND RINGING EARS. MY CONCERN IS FOR FUTURE USE OF MY CAR. IF THE DRIVER AIR BAG DID NOT DEPLOY GIVEN THIS HARD OF A HIT, I DO NOT BELIEVE IT WILL DEPLOY IN ANY COLLISION. I FILED A COMPLAINT WITH ACURA REQUESTING THEM TO INSPECT THE AIRBAG AND BLACK BOX TO DETERMINE WHY IT DID NOT DEPLOY AND THEY SAID THAT AIRBAGS ARE DESIGNED TO ONLY DEPLOY WHEN NEEDED AND IN THIS CASE THE CARS COMPUTER DETERMINED IT WAS NOT NEEDED HENCE THERE IS NO REASON TO INSPECT IT FURTHER. I BELIEVE THAT IF THE AIRBAG DEPLOYED ON THE PASSENGER SIDE WHERE THE IMPACT WAS LESS THEN THE AIR BAG SHOULD HAVE ALSO DEPLOYED ON THE DRIVER SIDE. MY INSURANCE ADJUSTER ALSO SUPPOSEDLY REQUESTED ACURA TO INSPECT THE VEHICLE AND THEY ALSO DID NOT GET ANY FAVORABLE ACTION FROM ACURA. HONDA/ACURA OF AMERICA RETURNED MY PHONE CALLS TWICE AND SIMPLY SAID THERE IS NO SUPPORTING INFORMATION INDICATING THAT THE AIRBAG OR CARS COMPUTER SHOULD BE INVESTIGATED. THEY ALSO DID NOT ASK ANY QUESTIONS ABOUT THE ACCIDENT IN WHICH ADDITIONAL INFORMATION COULD BE PROVIDED. THE ESTIMATED REPAIR ON THE CAR IS OVER $12K.
UNKNOWN OR OTHER,ENGINEOctober 21, 2019
APRIL 25,2019 DRIVING FROM ILLINOIS TO MS AT 75 MPH ON INTERSTATE AND APPLIED BREAK FOR UPCOMING CONSTRUCTION ZONE AND ALL WARNING SYSTEM LIGHTS FLASH THROUGH DASH AND CARE IMMEDIATELY STARTED SLOWING AND HAD NO ACCELERATION AT ALL. DISABLED ALL SAFETY FEATURES. ROAD DEPARTURE, BRAKE SYSTEM, ECT. PULLED OVER TO SIDE OF ROAD. RESTARTED SEVERAL TIMES AND ALL BUT TWO LIGHTS REMAINED ON SO CALLED DEALER. TWO LIGHTS REMAINED FLASHING AND CAR NOW SEEMED TO DRIVE OK SO COULD BE BROUGHT TO DEALER ABOUT 80 MILES AWAY. MEMPHIS ACURA DEALER WANTED TO KEEP CAR BECAUSE THEY INDICATED TRANSMISSION ISSUE BUT SINCE LIGHTS WERE RESET THEY SAID TAKE TO DEALER IF COMES ON AGAIN. MILEAGE 92,321. CALLED PEORIA IL ACURA DEALER A WEEK LATER TO CHECK ON ISSUE AND THEY SAID CODE WAS IMPLY A GLITCH. JULY 28, 2019 DRIVING 40 MPH IN TOWN AND ALL SAFETY LIGHTS CAME ON DASH. DISABLE ED ALL SAFETY FEATURES OF VEHICLE. RESTARTED SEVERAL TIMES AND EVENTUALLY ALL LIGHTS BUT TWO REMAINED ON. A FEW HOURS LATER ALL LIGHTS WERE NOW OFF. MAKE APPOINTMENT WITH PEORIA IL ACURA DEALER. MILEAGE 97,974. PEORIA DEALER SAID THE LIGHTS SOME ON BECAUSE WE NEEDED OUR 105,000 SERVICING WHICH INCLUDES ABOUT $1500 IN SERVICE LIKE PLUGS AND TIMING BELT. I CHALLENGE THEIR CLAIM (NOT AT THE MILEAGE) THAT ACURA WOULD CAUSE A SERIOUS SAFETY ISSUE FOR US ALL TO GET US TO DO THE SERVICE. THEY SAID UNFORTUNATELY THAT IS WHAT HAPPENS. NEXT WEEK HAD SPARK PLUGS REPLACED SINCE THEY SAID THAT CAUSED MISFIRE CODE. AUGUST 21 2019 AT 99,800 MILEAGE DRIVING 40 MPH ALL SAFETY LIGHTS ON CAR LOST POWER AND HESITATED AND THEN QUICKLY WENT OFF. OCTOBER 6 2019 AT 105,392 MILEAGE DRIVING ON INTERSTATE IN ILLINOIS AT ABOUT 75 MPH AND APPLIED BREAK FOR REST STOP AND ALL LIGHTS ON AND THIS TIME RPMS ROSE TO BETWEEN 5/6. DROVE 20 MPH ON SIDE TO REST STOP. RESTARTED SEVERAL TIMES AND ONLY TWO LIGHTS REMAINED. CAR DRIVABLE.
ENGINEOctober 20, 2019
TRANSMISSION SLIPS WHEN ACCELERATING. I WAS TRYING TO PASS A LARGE TRUCK ON A TWO LANE HIGHWAY AND THE CAR STOPPED ACCELERATING AS I WAS TRYING TO PASS THE TRUCK IN THE OTHER LANE. I HAD TO HIT BRAKES TO COAST BACK BEHIND TRUCK WHILE I WAITED FOR TRANSMISSION TO REENGAGE. RPMS DROPPED TO 0 DURING THIS EVENT. CAR WAS IN TO DEALER 2 WEEKS AGO FOR THIS SAME ISSUE AND THEY UPDATED THE CAR'S SOFTWARE.
AIR BAGSOctober 16, 2019
AIR BAG ALERT LIGHT CAME ON WITH RED AIRBAG AND STEERING WHEEL SIGN. TAKING IT TO DEALER TOMORROW, AND WILL UPDATE TOMORROW. THIS HAPPENED WHILE I WAS DRIVING STRAIT ON FREEWAY.
STEERINGOctober 10, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
POWER TRAINOctober 7, 2019
2016 ACURA MDX. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. *AS THE CONSUMER STATED THE TRANSMISSION WAS REPAIRED TWICE AND FAILED A THIRD TIME. *JS
STEERING,ELECTRICAL SYSTEMSeptember 17, 2019
VEHICLE HAD AN ELECTRONIC FAILURE (EPS) WHICH CAUSED A LOSS OF STEERING CONTROL. VEHICLE WAS IN MOTION IN OUR DRIVEWAY.
POWER TRAIN,UNKNOWN OR OTHERAugust 29, 2019
BEFORE SHARING THE DETAILS, YOU SHOULD KNOW THAT THIS COULD BE A DEADLY SAFETY MATTER. IF A TRANSMISSION FAILS AT HIGHWAY SPEEDS (OR ANY SPEED), THE VEHICLE LOSES POWER AND COULD VERY EASILY GET CRUSHED BY AN 18-WHEELER. A DRIVER AND/OR A WHOLE FAMILY COULD DIE. YOU SHOULD GO AFTER ACURA BEFORE SOMEONE HAS TO DIE AS A RESULT OF ACURA'S NEGLIGENCE. MY 2016 ACURA MDX HAD ITS FIRST TRANSMISSION REPLACEMENT IN OCTOBER 2016 AT AROUND 14,000 MILES AND ABOUT 18 MONTHS INTO OWNERSHIP. I HAD PURCHASED THE VEHICLE AS A BRAND NEW CAR FROM AN ACURA DEALER. I AM THE ONLY OWNER, AND IT HAS BEEN "BABIED" AND RECEIVED PROPER MAINTENANCE FROM ACURA DEALER SERVICE SHOPS ONLY. LEADING UP TO THE 1ST TRANSMISSION REPLACEMENT, THE VEHICLE WAS MAKING AWFUL "CHIRPING" NOISES UPON SLIGHT ACCELERATION AT SLOW SPEEDS. AFTER THE 1ST TRANSMISSION REPLACEMENT, ALL SEEMED FINE UNTIL RECENTLY. AT AROUND 38,000 MILES (SPRING 2019, STILL BARELY WITHIN THE 4 YEAR WARRANTY), THE VEHICLE BEGAN TO EXHIBIT IDENTICAL SYMPTOMS. AT 39,000 MILES, THE MDX RECEIVED ITS 2ND TRANSMISSION REPLACEMENT. ON THE VERY DAY THAT I PICKED IT UP FROM THE 2ND TRANSMISSION REPLACEMENT REPAIR WORK, THE MDX STARTED MAKING FAR WORSE NOISES THAN BEFORE THE REPAIR WORK. IT IS BACK IN THE SHOP AGAIN AND ACURA SEEMS TO BE AT A COMPLETE LOSS FOR HOW TO FIX IT PROPERLY FOR A 3RD TIME! THERE ARE MANY ACURA/HONDA TECHNICAL SERVICE BULLETINS ABOUT TRANSMISSION ISSUES ON THESE AND ACURA/HONDA-RELATED VEHICLES WHICH USE THE SAME TRANSMISSION. IT IS CLEARLY A WELL-KNOWN PROBLEM PUTTING COUNTLESS DRIVERS/PASSENGERS AT PHYSICAL RISK OR FINANCIAL RISK.
FUEL/PROPULSION SYSTEMAugust 19, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER). THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT DALLAS ACURA (4801 LEMMON AVE, DALLAS, TX 75219, (214) 692-2872), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
POWER TRAINAugust 10, 2019
PURCHASED THE CAR 7/6/2019 USED WITH 26,943 MILES. AT 27,961 MILES I WAS DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC. PRESSED ON THE ACCELERATOR AFTER A STOP AND THE CAR JERKED AND I HEARD A LOUD "CLUNK". WARNING LIGHTS APPEARED FOR "TRANSMISSION SYSTEM PROBLEM" AND "BLIND SPOT WARNING MALFUNCTION". THE CAR SEEMED TO STAY IN FIRST OR SECOND GEAR AS I SLOWLY EXITED THE FREEWAY AT HIGH RPM. HAD IT TOWED TO THE ACURA DEALER. TRANSMISSION REPLACED AS A RESULT.
POWER TRAINAugust 10, 2019
AT 80,000 MILES CAR STARTED MAKING A NOISE SOUNDING LIKE METAL SPINNING ON METAL. TRANSMISSION SYSTEM PROBLEM LIGHT CAME ON. RPMS WENT REALLY HIGH WHEN I TOOK MY FOOT OFF THE GAS THE RPMS WENT REALLY LOW. THIS ALL HAPPENED WHILE I WAS ON THE HIGHWAY. PULLED OVER, SHUT CAR OFF, RESTARTED CAR, WARNING LIGHT WENT AWAY RPMS WERE FINE BUT THE NOISE WAS STILL THERE. TOOK CAR IN FOR SERVICE THEY COULDN'T FIND ANY PROBLEM HAD TRANSMISSION FLUID REPLACED AND THE NOISE WENT AWAY HOWEVER OCCASIONALLY THE TRANSMISSION SYSTEM PROBLEM WOULD OCCUR. SO I SHUT OFF THE CAR RESTART AND THE PROBLEM GOES AWAY. SEEMS THE TRANSMISSION PROBLEM HAPPENS WHEN I'M ON THE HIGHWAY AND GOING UP HILL BETWEEN 60 AND 70 MILES AN HOUR WHEN THE RPMS GO SLIGHTLY ABOVE TWO. IT DOES NOT SEEM TO HAPPEN ON LEVEL GROUND. I DO MOSTLY CITY DRIVING AND PUT ANOTHER 50,000 MILES ON SINCE THE FIRST TIME THE PROBLEM HAPPENED. TOOK CAR IN FOR SERVICE WHILE THE LIGHT WAS ON, DIAGNOSTIC SHOWS TORQUE CONVERTER PROBLEM. THEY TELL ME I NEED A NEW TRANSMISSION. APPARENTLY 2016 MODELS YOU CANNOT REBUILD BECAUSE THERE ARE NO PARTS AVAILABLE. STILL DRIVING CAR TODAY WITH NO PROBLEM DOING CITY DRIVING BUT I ALWAYS PANIC WHEN I HAVE TO GET ON THE HIGHWAY. APPARENTLY I'VE GONE 60,000 MILES MORE WITH A TRANSMISSION THAT CANNOT GO ON A HIGHWAY UPHILL. JUST RECENTLY MY CAR IS BEEN GOING INTO NEUTRAL BY ITSELF AND IT STALLS OCCASIONALLY. THIS HAPPENS WHILE I'M DRIVING. I FEEL VERY UNSAFE BUT I DON'T HAVE THE MONEY TO REPLACE MY TRANSMISSION. I WISH THE TORQUE CONVERTER COULD BE REPLACED BUT THERE ARE NO PARTS AVAILABLE. I BELIEVE ACURA IS NOT ADMITTING TO A PROBLEM
ELECTRICAL SYSTEMJuly 29, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 45 MPH AND THE EMISSION, ALL WHEEL DRIVE, TRANSMISSION, AND BLIND SPOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX ACURA (4330 29TH ST SE, GRAND RAPIDS, MI 49512, (616) 942-8040) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMJuly 21, 2019
MY 2016 ACURA MDX. STALLED TWICE. BOTH TIMES IN START AND STOP TRAFFIC WHEN STOPPED THE CYLINDER DEACTIVATION ENGAGED, HOWEVER THEN THE POWER WENT OUT COMPLETELY WITHOUT WARNING, IT TOOK ABOUT 5-10 MIN THEN THE PUSH TO START WORKED AND THE CAR RESTARTED. AFTER THE FIRST STALL WE TOOK IT ACURA, HOWEVER THEY SAID THERE WAS NOTHING WRONG. I AM WRITING THIS REPORT AFTER THE SECOND STALL TODAY.
POWER TRAINJuly 18, 2019
I HAVE EXPERIENCED STALLING AT LOW SPEEDS AND HIGHER SPEEDS. WHEN SLOWING DOWN BY TAKING THE FOOT OFF THE GAS (COASTING SOMETIME) AND WHEN GAS PEDAL IS PRESSED, THE CAR SEEMS TO HAVE A TRANSMISSION STALL. YOU CAN PRESS THE GAS PEDAL TO THE FLOOR AND AFTER A MOMENTARY STALL, THE TRANSMISSION CATCHES BACK UP AND REGAINS POWER. VERY DANGEREOUS FOR INTERSECTIONS AND INTERSTATE DRIVING. 7-18-19 WAS THE LAST DATE TO EXPERIENCE THIS OCCURANCE. I HAVE TAKEN THE CAR FOR SERVICE AT ACURA AND THEY ASSURUED ME THE COMPUTER UPDATE WAS DONE AND NO OTHER ISSUES SHOULD OCCUR. MANY HAVE OCCURRED SINCE THAT UPDATE.
POWER TRAINJuly 1, 2019
THREE TIMES WHILE TRAVELLING ON THE INTERSTATE MY VEHICLE SUDDENLY SHIFTED INTO SECOND GEAR WHILE I WAS TRYING TO ACCELERATE, AND GOT STUCK THERE. IT SUDDENLY DROPPED MY SPEED FROM 70 MPH TO 30. I WAS PRESENTED WITH SEVERAL ALERTS ON MY DASH (EMISSIONS FAILURE, SH-AWD FAILURE, TRANSMISSION FAILURE). I WAS ABLE TO CONTINUE DRIVING AT 30 MPH UNTIL I COULD GET TO A SAFE AREA. AFTER I TURNED OFF THE VEHICLE AND WAITED FOR A PERIOD OF TIME THE WARNINGS WOULD CLEAR. I WAS FINALLY ABLE TO GET THE VEHICLE TO A DEALERSHIP WHILE THE WARNINGS WERE PRESENT. I WAS TOLD AFTER DIAGNOSIS THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. AFTER THE UPDATE THE PROBLEM HAS NOT PRESENTED ITSELF AGAIN. I WAS TOLD SOFTWARE UPDATES ARE NOT COVERED UNDER WARRANTY UNLESS THEY ARE A RECALL ISSUE.
ELECTRICAL SYSTEM,ENGINEJune 18, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. WHEN THE PUSH TO START BUTTON WAS PRESSED, THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH ACURA OF FREMONT (LOCATED AT 5700 CUSHING PKWY, FREMONT, CA 94538, (510) 431-2500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
VEHICLE SPEED CONTROLMay 25, 2019
TRANSMISSION SHIFTING HARD. I ALSO HEAR AND FEEL A GRINDING SOUND. WHEN SHIFTING ON THE LOWER GEARS, IT SHIFTS HARD. I HAVE READ THAT THERE IS A BULLETIN ON THIS BUT NO RECALL YET. THERE HAVE BEEN MANY COMPLAINTS. BULLETIN TSB NO. 15-054. HOW MANY COMPLAINTS ARE NEEDED BEFORE A RECALL IS ISSUED?
POWER TRAINMay 25, 2019
PURCHASED A CERTIFIED PRE-OWNED ACURA MDX DEC. 30, 2018. SINCE OWNING THE VEHICLE WE HAVE EXPERIENCED 3 EPISODES OF VEHICLE LOSING FORWARD THROTTLE WHILE DRIVING AT HIGHWAY SPEEDS. 2 EPISODES OCCURRED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. IT IS AS IF THE CAR GOES INTO NEUTRAL. THERE ARE NO ERROR MESSAGES OR ENGINE SHUT OFF. WITHIN 10-15 SECONDS THE TRANSMISSION ENGAGES. AFTER EACH INCIDENT WE HAVE BROUGHT THE VEHICLE TO OUR LOCAL ACURA DEALERSHIP. P2638 CODE IS GENERATED WITH EACH INCIDENT. THEY CANNOT REPLICATE THE PROBLEM. THEY HAVE UPDATED THE SOFTWARE AND COMPLETED ALL THE LATEST RECALLS. CORPORATE HAS BEEN NOTIFIED AND WE HAVE A CASE NUMBER. EACH TIME THE VEHICLE HAS BEEN RETURNED TO US TELLING US IT IS SAFE TO DRIVE. CORPORATE REFUSES TO HELP AND ASSURES US IT IS SAFE. THE MOST RECENT EPISODE MAY 19,2019 HAPPENED AFTER THE DEALERSHIP HAD OUR VEHICLE FOR 2 WEEKS.
FUEL/PROPULSION SYSTEMMay 11, 2019
2016-2018: NOTICED CAR OCCASIONALLY HESITANT LIKE NOT 'GETTING' INTO GEAR BUT NO STALLING. WIFE DRIVING CAR AND STALLS WHILE STOPPED AT A LIGHT. SIMPLY RESTARTS CAR WITH NO ISSUE. FEBRUARY 2019: WIFE DRIVING CAR AND STALLS BUT WHEN RESTARTED, ALL LIGHTS IN DASH ARE ON AND CAR WILL ONLY MOVE FORWARD AT IDLE SPEED AND THROTTLE COMPLETELY NOT RESPONSIVE (E.G., CAN PRESS GAS PEDAL TO FLOOR WITH NO ACCELERATION). REGAL ACURA (2615 LAKELAND HILLS BLVD BLDG 2, LAKELAND, FL 33805, (863) 262-4238)) VISIT 1 (MARCH 2019): MATTHEW IN SERVICE. REGAL SERVICE DOES FULL CHECK AND REPORTS 'NOTHING WRONG.' MARCH 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. REGAL ACURA VISIT 2 (MARCH 2019): BRING BACK TO MATTHEW AND THEY REPEAT CHECK AND FINDING NOTHING WRONG. I INSIST ON FUEL LINE FLUSH WHICH I PAY FOR. APRIL 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. I CALL MATTHEW IN REGAL ACURA SERVICE AND LET HIM KNOW THAT THERE IS A RECALL (P3W MDX) ON THIS ISSUE. REGAL ACURA PERFORMS SOFTWARE UPDATE. VEHICLE CONTINUES TO EXHIBIT HESITANCY WHILE DRIVING. APRIL 2019: I RECEIVE LETTER FROM ACURA AUTOMOBILE DIVISION OUTLINING THE RECALL: 1.SAFETY CONSEQUENCE PER RECALL: 'REDUCED FUEL FLOW TO THE ENGINE COMBINED WITH VEHICLE OPERATION IN HIGH TEMPERATURE CONDITIONS CAN RESTRICT VEHICLE ACCELERATION AND/OR CAUSE AN ENGINE STALL, WHICH INCREASES RISK OF CRASH.' 2.WHAT WILL ACURA DO? 'THE DEALER WILL UPDATE THE SOFTWARE FOR THE ENGINE CONTROL UNIT'. IF THE DIAGNOSTIC SCAN CONFIRMS A PREVIOUS OCCURRENCE OF ENGINE STALLING, THE FUEL PUMP WILL BE REPLACED FOR FREE.' I HAVE HAD MULTIPLE CALLS WITH REGAL ACURA AND ACURA NATIONAL AND THEY WILL NOT REPLACE FUEL PUMP NOR WILL THEY LET ME PURCHASE A NEW FUEL PUMP BECAUSE THERE ARE NONE AVAILABLE DUE TO THE RECALL!!! I FEEL THIS CAR IS UNSAFE TO DRIVE WITH CURRENT FUEL PUMP AS OUTLINED IN THE ATTACHED RECALL LETTER.
SEATSMay 7, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE DRIVER'S SEAT MOVED BACK AND FORTH ON ITS OWN. THE SEAT EVEN CHANGED HEIGHT LEVELS WHILE THE CONTACT WAS DRIVING AND THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CURRY ACURA SCARSDALE (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 19V256000 (EXTERIOR LIGHTING) AND 19V060000 (FUEL SYSTEM, OTHER). THE DEALER DID NOT DIAGNOSE OR REPAIR THE DRIVER'S SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 169,000.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEApril 24, 2019
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
ELECTRICAL SYSTEMApril 19, 2019
TRANSMITION PROBLEM ( ELECTRICAL )
WHEELS,VISIBILITY/WIPERApril 19, 2019
SPARE TIRE ,AS MOUNTED IN REAR UNDER VEHICLE, IS SHOWING EXCESSIVE WEAR ON SIDE WALL THE WEAR MARKS AS RUBBING THROUGH THE SIDEWALL WHICH IS THE WEAKEST PART ON THE TIRE AND I AM AFRAID TO USE IT. THE TIRE HAS NEVER BEEN USED. I HAVE CHECKED THE PRESSURE 3 TIMES SINCE I PURCHASED THE VEHICLE NEW AND THERE ARE THREE WEAR MARKS FROM THE STORAGE AREA WHERE THE TIRE IS KEPT. ALSO WHEN I PURCHASED THE VEHICLE THE SALESMAN MADE A BIG DEAL ABOUT THE REARVIEW MIRRORS AUTOMATICALLY AIMING DOWN AS THE CAR IS PUT IN REVERSE. THIS SAFETY FEATURE ALLOWS THE DRIVER TO SEE WHAT IS ON THE GROUND NEAR THE REAR TIRES WHEN BACKING UP.AFTER APPROXIMATELY ONE YEAR THE REARVIEW MIRRORS NO LONGER AIMED DOWN. THE DEALER NOW SAYS THAT IS VEHICLE NEVER DID THIS AND I HAVE ASKED ABOUT IT AT 3 DIFFERENT SERVICE APPOINTMENTS. ALSO ABOUT THE SPARE TIRE WEAR , THE DEALER SAID "DON'T WORRY ABOUT IT", AFTER I COMPLAINED ABOUT IT. ORDI CASEMENT # 11194881 NO ACCIDENT OR INJURY HAS OCCURRED BUT THE COMPLAINT IS PROACTIVE PREVENTION SINCE THE POTENTIAL FOR AN ACCIDENT OR INJURY IS POSSIBLE.. ALSO THE REARVIEW MIRROR PROBLEM HAS BEEN AROUND SINCE 2010 BASED ON READING ACURA BLOGS POSTED BY OWNERS.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)April 18, 2019
AFTER THE 19-019 AND 19-011 RECALL SOFTWARE UPDATE ON 04/13/19 WE STARTED EXPERIENCING THE VEHICLE DISPLAYING AND MOTIONING STEERING WHEEL LANE DEPARTURE WHEN THE LANE ASSIST IS NOT TURNED ON. THIS ISSUE HAPPENS WHEN THE VEHICLE IS IN MOTION CROSSING TO ANOTHER LANE ON CITY STREETS. WE HAVE NOT DROVE THE VEHICLE ON THE HIGHWAY AND ARE AFRAID THE STEER ASSIST WILL JERK THE VEHICLE AT HIGH SPEEDS. WE DID NOT EXPERIENCE THESE ISSUE UNTIL AFTER THE RECALL SOFTWARE UPDATE.
SERVICE BRAKESApril 16, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE SLID WHEN THE BRAKE PEDAL WAS DEPRESSED. PRIOR TO THE FAILURE, THE VEHICLE LURCHED FORWARD. THE CONTACT HAD TO APPLY MORE PRESSURE THAN USUAL TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA EXPRESSWAY (700 MORRISSEY BLVD, BOSTON, MA 02122, (855) 814-9680) WHERE IT WAS DIAGNOSED THAT NEW BRAKES NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,716.
POWER TRAIN,ENGINEApril 14, 2019
WHEN SLOWING DOWN AT A YIELD OR A RIGHT TURN ON A GREEN LIGHT TO ABOUT 5-10 MPH AND THEN WHEN PUSHING ON THE GAS PEDAL THERE IS NO ACCELERATION. THE CAR FEELS LIKE IT LOSES POWER AND THEN AFTER A SECOND OR TWO, THE CAR WILL JERK AND ACCELERATE VERY QUICKLY WHILE REVING THE RPM VERY HIGH. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND IS EXTREMELY DANGEROUS WHEN MAKING A RIGHT TURN. THERE HAVE BEEN TIMES WHERE I MAKE THE TURN AND THE CAR DOES NOT ACCELERATE AND THEN THERE ARE CARS BEHIND ME THAT MUST SWERVE TO AVOID ME.
POWER TRAIN,ELECTRICAL SYSTEMApril 12, 2019
JUNE 10, 2018 - 4 HOURS INTO 5.5 HOUR TRIP, TRAVELING ON HWY 98, SOUTH OF TALLAHASSEE, FL, VEHICLE LOST ACCELERATION, SERIES OF WARNING LIGHTS STARTED FLASHING. LIMPED OVER ONTO SHOULDER, TURNED VEHICLE OFF, CALLED ROADSIDE ASSISTANCE. WHEN TOW TRUCK ARRIVED AN HOUR LATER, STARTED VEHICLE AND IT RAN NORMALLY....DROVE VEHICLE TO PROCTOR ACURA, FOLLOWING TOW TRUCK. DEALERSHIP AND FACTORY PERSONNEL UNABLE TO DETERMINE PROBLEM. DECEMBER 4, 2018 - 1 HOUR INTO 3 HOUR TRIP, WIFE TRAVELING ALONE ON INTERSTATE 10E, MOBILE, AL. WHILE ON BRIDGE ACROSS MOBILE BAY, VEHICLE LOST ACCELERATION. AS SHE WAS COASTING ONTO NARROW SHOULDER, FRANTICALLY PUMPING ACCELERATOR, VEHICLE RE-ENGAGED AND TRIP WAS COMPLETED WITH NO FURTHER ISSUE. UNSURE IF WARNING LIGHTS CAME ON. MARCH 8, 2019 - 3.5 HOURS INTO 5 HOUR TRIP, TRAVELING ON HWY 49N, BETWEEN HATTIESBURG AND COLLINS, MS. VARIOUS WARNING LIGHTS CAME ON, EMERGENCY FLASHERS CAME ON BY ITSELF, VEHICLE NEVER LOST ACCELERATION. PULLED OVER ONTO SHOULDER, LEFT ENGINE RUNNING, AND THEN DROVE APPX 5 MILES TO A SONIC DRIVE-IN. TURNED VEHICLE OFF, LET IT SIT FOR A FEW MINUTES, CALLED ACURA CUSTOMER SERVICE AND WAS ASSIGNED A CASE #. RESTARTED ENGINE, EMERGENCY FLASHERS NO LONGER ON, OTHER WARNING LIGHTS STILL FLASHING AND DROVE TO DESTINATION. STARTED TRIP BACK HOME THE NEXT DAY, WARNING LIGHTS REMAINED ON UNTIL A THIRD OF THE WAY, THEN THOSE LIGHTS WENT OFF. TOOK VEHICLE TO TIM SMITH ACURA, FT. WALTON BEACH, FL. MET WITH DEALERSHIP SERVICE MANAGER, WHO EXPLAINED DIAGNOSIS AND REPAIRS MADE, BUT WOULD PROVIDE NO ASSURANCE WHATSOEVER PROBLEMS WOULD NOT REOCCUR. ALSO MENTIONED HE JUST RECEIVED AN EMAIL FROM FACTORY THAT A POSSIBLE FIX WAS AT HAND BUT WOULD BE A FEW WEEKS AWAY. NOTES: * PROBLEMS OCCUR ONLY DURING A ROAD TRIP * VEHICLE FIXES ITSELF EVERY TIME * VEHICLE IS UNSAFE & UNRELIABLE * EMAILED AM HONDA, NO REPLY
POWER TRAINApril 11, 2019
TRANSMISSION HAS JERKS AND SLIPS. THESE PROBLEMS WERE ADDRESSED TO DEALERSHIP 4 TIMES AFTER PURCHASE. FIRST TWO VISITS THEY CHANGED TRANSMISSION SOFTWARE. EACH TIME TRANSMISSION WORKED WORSE THEN BEFORE UPDATE. ON 3 AND 4TH VISIT ANSWER WAS - "THIS IS ACURA'S DESIGN". ON JAN 21 CURRENT YEAR WHILE TRYING TO START FROM INTERSECTION TURNING TO THE RIGHT TRANSMISSION LOST ANY TRACTION/TORGUE FOR 1-2 SECONDS AFTER START MOVING. ENGINE RPM WENT UP TO 6-7 RPM WITHOUT ANY TRACTION TO THE WHEELS. THIS ALMOST LED TO THE ACCIDENT BUT TRUCK DRIVER MOVING STRAIGHT WAS ABLE TO BREAK IN AND CHANGE HIS TRAJECTORY. ON JAN 23D IT HAPPENED AGAIN ON STOP SIGN WHEN CAR REFUSED TO START FOR FEW SECONDS WHILE ENGINE RPM WAS IN ALMOST RED ZONE. BOTH HAPPENED ON COUNTRY ROAD. THESE WERE THE COLDEST WINTER DAYS (LESS THAN -20 F) AND TRANSMISSION ACTED WORSE. ALL OTHER TIME IT "JERKS" AND "SLIPS" INTERMITTENTLY DURING DRIVING WITHOUT CRUCIAL CONSEQUENCES SO FAR. ATTACHED IS SERVICE REPORT FROM 2D VISIT TO THE SERVICE WITHIN FIRST MONTH OF OWNERSHIP.
SERVICE BRAKESApril 10, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL FAILED TO RESPOND AND THE CONTACT CRASHED INTO A PARKED VEHICLE. THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS SHAKEN UP BY THE INCIDENT, BUT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO RALLYE ACURA (1750 NORTHERN BLVD, ROSLYN, NY 11576, (516) 625-7070); HOWEVER, THE DEALER REFUSED TO INSPECT AND DIAGNOSE THE CAUSE OF THE BRAKE FAILURE. THE DEALER STATED THAT DUE TO THE AIR BAG DEPLOYMENT, THE COMPUTER SYSTEM WAS NOT AVAILABLE TO BE ACCESSED TO PROVIDE A TECHNICAL ANALYSIS. THE INSURANCE COMPANY WAS TO REPAIR THE COLLISION DAMAGES. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
POWER TRAIN,ENGINEApril 9, 2019
WHEN DRIVING THE SUV AFTER THE SECOND GEAR KICKS IN THE TRANSMISSION HAS A JOLT AND IT FEELS LIKE A LAG IN THE SHIFT BUT THEN PULLS VERY HARD. THIS SHIFT PULL HAPPENS WHEN YOU ARE GOING 15-20 MPH. ENGINE TIMING BELT HAS A LOUD CHIRPING NOISE.
STRUCTURE,TIRESApril 9, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT SIDEWALLS OF THE SPARE TIRE, WHICH WAS STORED UNDERNEATH THE VEHICLE, WAS WEARING THROUGH AT THREE DIFFERENT LOCATIONS. THE TIRE WAS TAKEN TO MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 766-1299) AND THE CONTACT WAS INFORMED NOT TO WORRY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
POWER TRAINApril 4, 2019
WE PURCHASED OUR 2016 ACURA MDX NEW, BACK IN 2016. STARTING IN 2018, WE BEGAN EXPERIENCING ISSUES WITH THE WAY THE VEHICLE CHANGED GEARS. WHEN WE ATTEMPTED TO ACCELERATE, IT WOULD NOT. THE TACHOMETER WOULD REV UP, AND THEN THE GEAR WOULD VIOLENTLY ENGAGE. WE TOOK IT IN MULTIPLE TIMES TO THE DEALERSHIP AND WERE ADVISED THAT THEY COULDN'T FIND ANYTHING WRONG. ON 1/8/19, WHILE MY WIFE WAS OUT OF TOWN, WE EXPERIENCED A "CATASTROPHIC FAILURE" OF THE TRANSMISSION, LITERALLY POUR OUT TRANSMISSION FLUID AND OTHER MECHANICAL PARTS OF THE TRANSMISSION AND LEAVING MY WIFE STRANDED OUT OF TOWN. WE WERE TOWED TO THE ACURA DEALERSHIP IN THE AREA, AND THE TRANSMISSION HAD TO BE COMPLETELY REPLACED. WE GOT THE VEHICLE BACK ABOUT A WEEK LATER ONLY TO DISCOVER THAT THE SAME SYMPTOMS THAT EVENTUALLY THAT LED TO THE CATASTROPHIC FAILURE ARE STILL ON GOING. I TOOK THE VEHICLE IN TO THE LOCAL ACURA DEALERSHIP AND MET WITH THE SERVICE MANAGER WHO ADVISED ME THAT THIS IS A KNOWN ISSUE WITH THE 9 SPEED TRANSMISSION, AND PRECISELY WHY ACURA REPLACED THIS TRANSMISSION WITH A NEW 10 SPEED TRANSMISSION IN THE LATER MODELS. THE SERVICE MANAGER ADDED THAT SINCE THERE WAS NO FIX, THERE WASN'T ANYTHING THEY COULD DO FOR ME AND REFERRED ME TO THE "CUSTOMER SERVICE" CORPORATE LINE. FOR WEEKS I WORKED WITH A CASE MANAGER TO REACH A REASONABLE RESOLUTION. MY ASK WAS TO EITHER 1) FIX THE KNOWN DEFECT IN MY TRANSMISSION, 2) EXTEND THE WARRANTY TO COVER THE EVENTUAL FAILURE OF THE TRANSMISSION, AGAIN, OR 3) BUY BACK THE VEHICLE. THEY CLOSED MY CASE YESTERDAY AND ADVISED ME THAT THERE'S NOTHING THEY CAN DO FOR ME DESPITE THIS AGAIN, BEING A KNOWN ISSUE. MEANWHILE, I'M STUCK WITH A LEMON. I DON'T HAVE FAITH IN THIS VEHICLE AND CERTAINLY DON'T FEEL SAFE WITH MY WIFE AND CHILDREN TRAVELING IN IT. ITS A MATTER OF TIME BEFORE IT BREAKS DOWN AGAIN, LEAVING US STRANDED. *JS
VEHICLE SPEED CONTROLMarch 17, 2019
AT ACCELERATED SPEED ON THE INTERSTATE THE CAR STALLS AND RPMS GO UP. THE LAST TIME IT HAPPENED THE ENGINE LIGHT CAME ON. I PULLED OVER AND TURNED IT OFF FOR A FEW MINUTES. WHEN I TURNED IT BACK ON THE LIGHT WAS OFF AND THE RPMS WERE NORMAL. I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING WRONG. THIS HAS HAPPENED AT LEAST 6 TIMES.
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 13, 2019
CAR ELECTRICAL ACTIVATED WHEN START BUTTON WAS PUSHED BUT IT WASN'T CLEAR IF ENGINE WAS RUNNING. CAR WOULD NOT "TURN OFF" OR LOCK. MANY ERROR MESSAGES CAME ACROSS DASH AND CAR WAS NOT PROPERLY RECOGNIZING FOBS. AN ACURA SERVICE CENTER WAS CALLED AND WE WERE TOLD OUR ONLY OPTION WAS TO DISCONNECT BATTERY LEADS OR LET THE CAR RUN UNTIL THE BATTERY DIED. MANY HOURS LATER THE BATTERY DIED. WHEN THE ACURA SERVICE TRUCK CAME TO GET US THEY COULDN'T EVEN GET THE CAR INTO NEUTRAL AFTER CHARGING THE BATTERY AND WHEEL TRUCK HAD TO BE CALLED. THE DEALERSHIP HAD THE CAR FOR WEEKS AND WAS NOT ABLE TO DETERMINE THE PAUSE. WE HAVE MULTIPLE VIDEOS OF THE INCIDENT. NOTE THAT THE CAR WAS NOT IN ACCESSORY MODE AND THE BEHAVIOR IS INCONSISTENT WITH ACCESSORY MODE.
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)March 7, 2019
WHILE IN MOTION, FIRST BRAKELIGHT HAD WARNING THEN WARNING ABOUT TRAILER STABILITY ASSIST. WHEN I WENT IN REVERSE, THE WHOLE DASHBOARD INCLUDING THE NAVIGATION SCREEN WENT BLACK AND THE CAR FELT LIKE THE ENGINE STOPPED. THIS HAPPENED A FEW TIMES. I DON'T THINK THE ENGINE ACTUALLY STOPPED THOUGH BECAUSE I DID NOT HAVE TO RESTART THE CAR. THE BRAKE LIGHT ERROR MESSAGE HAS OCCURRED DRIVING FORWARD AS WELL, BUT NOT ACCOMPANIED BY THE BLACKOUT OF THE DASH AND NAV PANEL. ALL OF THIS HAPPENED WHILE IN MOTION. THE WORST OF THIS HAPPENED ON 07/30/2018 BUT VARIATIONS OF THIS OCCURRED PRIOR TO THAT.
ENGINEMarch 5, 2019
TL* THE CONTACT OWNED A 2016 ACURA MDX. WHILE DRIVING 40 MPH ON THE HIGHWAY, THE CONTACT SMELLED SMOKE WHEN THE HEATER WAS ACTIVATED. THE CONTACT EXITED THE HIGHWAY, PARKED, AND EXITED THE VEHICLE. SMOKE AND FLAMES ENGULFED THE VEHICLE FROM UNDERNEATH THE FRONT PASSENGER SIDE. THE POLICE ARRIVED SHORTLY AND CALLED THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED BY THE TIME THE FIRE DEPARTMENT ARRIVED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER TO SCHEDULE AN APPOINTMENT TO DETERMINE THE CAUSE OF THE FIRE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.
POWER TRAINMarch 4, 2019
THERE WERE A NUMBER OF INCIDENTS PRIOR TO 16 FEBRUARY 2018 WHERE THE CARE JERKED WHILE COMING TO A STOP AND HESITATED ON ACCELERATION POSSIBLY RELATED TO TRANSMISSION MISSHIFTING. WE TOOK OUR CAR INTO AN ACURA DEALER ON 16 FEBRUARY 2018 BUT THE ISSUE WAS NOT RESOLVED.
UNKNOWN OR OTHERMarch 2, 2019
I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF EXPLODED. IT MADE A LOUD BANG AND I COULD HEAR GLASS FLYING OFF AND MOVING AROUND IN THE SUNROOF COVER.
POWER TRAIN,ELECTRICAL SYSTEMMarch 1, 2019
VEHICLE JERKED WHILE STOPPING (IN MOTION), VEHICLE WOULD HESITATE ON ACCELERATION (IN MOTION OR FROM A STOP), THIS WAS FOLLOWED BY FLASHING ERROR LIGHTS. THE VEHICLE WAS INOPERABLE AND HAD TO BE TOWED IN BY ACURA SERVICE.
POWER TRAIN,VEHICLE SPEED CONTROLFebruary 26, 2019
WHILE CRUISING AT ABOUT 70MPH ON THE INTERSTATE, I ATTEMPTED TO ACCELERATE AND THE VEHICLE RPM WOULD DROP TO ABOUT 1000 RPM AND NOT ALLOW ME TO CONTROL THE ACCELERATION. REGARDLESS OF VARIOUS ATTEMPTS TO ACCELERATE THE VEHICLE CONTINUE TO LOSE MPH. AFTER 5-10 SECONDS, I WAS FINALLY ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS HAS HAPPEN ON ABOUT 6 OCCASIONS SINCE I PURCHASED THE VEHICLE IN 2015. I'VE ATTEMPTED TO HAVE THIS ISSUE RESOLVED AT THE DEALERSHIP SERVICE. ON EACH OCCASION THEY STATED A SOFTWARE FIX WOULD CORRECT THE PROBLEM BUT THIS CONTINUES. I'VE ALSO HAD THE ISSUE OCCUR WHILE DRIVING ABOUT 40MPH ON THE CITY STREET. I WAS TOLD BY ONE DEALERSHIP (THE ABOVE INCIDENT OCCUR WHILE MORE THAN 500 MILES FROM HOME)THAT THIS APPEARS TO BE A TRANSMISSION ISSUE AND THAT IT WOULD NEED TO BE REPLACED TO RESOLVE AND WOULD BE COVERED BY WARRANTY, THIS DEALERSHIP PROVIDED ME A COMPUTER CODE FROM MY VEHICLE. MY CURRENT HOME DEALERSHIP CONTINUES TO STATE IT IS ONLY A SOFTWARE ISSUE, DESPITE THE FACT THAT I HAD BROUGHT MY VEHICLE IN FOR MAINTENANCE 2-DAYS PRIOR TO MY TRIP AND A SOFTWARE UPDATE WAS PERFORMED. THE FIRST TIME THE OCCURRED MY VEHICLE HAD LESS THAN 20,000 MILES, THE VEHICLE CURRENTLY AS ABOUT 77,000 MILES
POWER TRAIN,ENGINEFebruary 5, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHEN THE VEHICLE ACCELERATED AFTER SLOWING DOWN, THE TRANSMISSION SLIPPED AND THE VEHICLE STALLED SEVERAL TIMES WHEN MAKING TURNS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CHIRPING SOUND FROM THE ENGINE COMPARTMENT, WHICH DISTRACTED THE DRIVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT BEEN NOTIFIED; HOWEVER, THE CONTACT PLANNED TO TAKE THE VEHICLE TO FINLADY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,000.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJanuary 21, 2019
THE VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING AT 70 MPH AND THE DASH STARTED SHOWING TRANSMISSION AND FUEL SYSTEM ERRORS. THE VEHICLE WOULD NOT SHIFT BACK TO DRIVE MODE. AFTER PULLING OVER TO THE SHOULDER AND TURNING THE VEHICLE OFF AND ON THE VEHICLE COULD NOT BE PUT IN DRIVE. AFTER ABOUT 30 MINUTES OF REPEATEDLY TURNING OFF AND ON THE VEHICLE SHIFTED TO DRIVE AND WAS DRIVE ABLE. THIS COULD HAVE LEAD TO AN ACCIDENT IF THERE WERE VEHICLES BEHIND ME.
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKESJanuary 4, 2019
I RECENTLY BOUGH THE CAR AND I AM NOW REGRETTING IT BECAUSE THE 9 SPEED TRANSMISSION IS VERY SLUGGISH AND DOESN'T PROVIDE POWER WHEN NEEDED. IN THE MORNING WHEN I START THE CAR THE CAR JUST LAGS THE POWER UNTIL I PRESS HARD ON THE GAS PEDAL. WE TOOK THIS ON A ROAD TRIP TO CALIFORNIA FROM UTAH AND AT TIMES I FEEL LIKE I DON'T HAVE AMPLE POWER TO PASS OTHER DRIVERS AND IT TAKES A FEW SECONDS TO THINK BEFORE IT DOES ANYTHING. I HAVE AN APPT SCHEDULED WITH ACURA TOMORROW TO SEE WHAT CAN BE DONE TO FIX THIS OTHERWISE I AM TAKING THIS SUV BACK TO THE DEALER FOR ANOTHER CAR. I AM VERY DISAPPOINTED WITH ACURA FOR MAKING THIS KIND OF A TRANSMISSION AND I WISH I HAVE KEPT MY BMW.
SERVICE BRAKESDecember 30, 2018
WHILE BACKING OUT OF A RESTAURANT LOT PARKING SPACE ON A WET RAINY NIGHT, APPLIED BRAKES REPEATEDLY AND CAR WOULD NOT STOP RESULTING IN HITTING A PARKED CAR IN THE LOT. IMMEDIATELY NOTIFIED MY INSURANCE CO. SAME TYPE OF PROBLEM HAPPENED A YEAR AND HALF AGO. HAVE NOTIFIED ACURA TO CORRECT PROBLEM. INTEND TO TRADE CAR BECAUSE OF CONCERN..
POWER TRAIN,SERVICE BRAKES,ENGINEDecember 14, 2018
ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUNCH LIST OF ISSUES SINCE PURCHASE THAT NEEDED ADDRESSED. ALIGNMENT REPORT IS SIGNED OFF ON 9/24/18, BATTERY CHECK 10/1/18, SERVICE WAS STARTED ON 9/29/18, CAR SAT FOR A WEEK WITH NO SERVICE ATTEMPT MADE. OIL STAINS ON ROOF LINER WERE LEFT THERE AND WAS TOLD THEY WOULD NOT CLEAN THEM OFF (LATER PROVEN TO BE MECHANICS GREASE BY MERRILLVILLE) AND SPIDER WAS MY PROBLEM NOT THERES PER 'ROB' IN SERVICE. ISSUES THE CAR WAS TAKEN IN FOR. ALL OF THE BELOW SERVICE WAS COMLETED IN 5 MILES ACCORDING TO ODOMETER READINGS. ON 10/12/18 I TOOK THE VEHICLE TO ACURA OF MERRILLVILLE PER 'ANTHONY' FROM ACURA CLIENT CARE TO HAVE IT CHECKED. I DROVE IT WITH THE TECH AND THE TECH WAS ABLE TO VALIDATE A LOT OF THE ISSUES RIGHT AWAY. IT WAS RETURNED TO ME ON 11/2/18 22 DAYS ON 11/24/18 I RETURNED THE VEHICLE TO ACURA OF MERRILLVILLE DUE TO THE TRANSMISSION ISSUE RETURNING, ALSO ADDRESSED A COUPLE OF ISSUES. CAR RETURNED ON 11/28/18 4 DAYS VEHICLE LOSES POWER WHEN SHIFTING TO ACCELERATE, OFTEN HAVE TO DOWNSHIFT USING PADDLE SHIFTERS TO MAKE POWER OR CAR ACTS LIKE ITS GOING TO STALL. BRAKES DO NOT FUNCTION UNILATERALLY, HIT THE BRAKES HEAVY WHILE IN TRAFFIC AND THE BACK WILL BEGIN TO COME AROUND AS THOUGH ONE OF THEM DOES NOT GRAB. ENGINE LOSES POWER WHEN IN TRAFFIC IT STRUGGLES TO ACCELERATE WHICH COULD CAUSE A CRASH IF NEEDING POWER TO ACCELERATE ONTO A EXPRESSWAY FROM AN ENTRANCE RAMP, OR ANYWHERE THAT REQUIRES POWER TO MOVE THE CAR.
POWER TRAINDecember 5, 2018
THE 9 SPEED TRANSMISSION ON THIS CAR IS TERRIBLE. HARD SHIFTING, LUNGING FORWARD, THE CAR ACCELERATES ON IT'S OWN LIKE IT DOESN'T KNOW WHICH GEAR IT SHOULD BE IN. WHEN ACCELERATING, THE CAR HESITATES AND FEELS LIKE IT LOSES POWER. THIS IS A VERY DANGEROUS VEHICLE. TOOK IT TO THE DEALER SEVERAL TIMES AND THEY SAY THIS IS THE WAY THE CAR WAS DESIGNED. IT WAS DONE TO MEET FUEL EFFICIENCY STANDARDS. ACURA IS SACRIFICING SAFETY AND COMFORT IN ORDER TO MEET THE FUEL STANDARDS.
POWER TRAINOctober 18, 2018
THE TRANSMISSION SHIFT VERY HARD AND WHEN I RELEASE THE GAS PEDAL THE CAR STAR TO BRAKE AND ACCELERATE BY HIM SELF AND IT'S DANGER AND ANNOYING
VEHICLE SPEED CONTROL,UNKNOWN OR OTHERAugust 12, 2018
THE LETTERS ON THE SHIFTING CONTROLS ARE WEARING OFF WITH NORMAL USE CREATING AN UNSAFE CONDITION AS IT IS BECOMING UNCLEAR WHICH SHIFT BUTTONS PUT THE VEHICLE IN PARK. THIS HAS OCCURRED ON BOTH MY 2016 HONDA VEHICLES. HONDA HAS ACKNOWLEDGED THIS ISSUE BUT ONLY OFFERS TO PAY ONE HALF OF THE COST OF CORRECTING THIS DANGEROUS ISSUE.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEJuly 26, 2018
WHEN DRIVING AROUND 75 MPH ON THE INTERSTATE I WENT TO SWITCH LANES AND WHEN PRESSING THE ACCELERATOR NOTHING HAPPENED AND ACCELERATION WAS NOT POSSIBLE. ALL WARNING LIGHTS CAME ON, INCLUDING ALL WHEEL DRIVE SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM. CHECK ENGINE AND SH-AWD. THE POWER STEERING AND BRAKES STILL WORKED AND WAS EXTREMELY LUCKY TO GET THE CAR TO THE SHOULDER WITHOUT GETTING INJURED OR KILLED. HAD CAR TOWED TO CHATTANOOGA ACURA DEALER. CAR WAS OPERATING NORMALLY WHEN THEY RECEIVED IT. ACURA TECH SUPPORT ADVISED DEALER TO REPLACE TRANSMISSION AND TRANSMISSION CONTROL MODULE (TCM). ALSO WAS TOLD ACURA IS WORKING ON A SOFTWARE UPDATE FOR THE TCM BUT IT IS NOT AVAILABLE YET BUT I HAVE LITTLE CONFIDENCE IN THE FIX AND LITTLE CONFIDENCE THAT THIS WON'T REOCCUR. STRONGLY CONSIDERING REPLACING THE CAR
POWER TRAIN,VEHICLE SPEED CONTROLJuly 19, 2018
9 SPEED TRANSMISSION LURCHES FORWARD WHEN TRYING TO STOP - SENDING THE CAR FORWARD WHILE TRYING TO BRAKE. HAPPENS WHEN THE CAR SHOULD SHIFT BETWEEN GEARS 3-2 AND 1-2/2-1. ACURA DEALERSHIP SAID IT'S THE FUEL SAVER ONCE, NORMAL THE SECOND TIME, AND UPDATED THE TCM/PCM ANOTHER. THERE IS NO ONE ADDRESSING THIS WHEN IT COULD SEND MY CAR INTO ANOTHER CAR WHEN TRYING TO STOP. THE LAST TIME I DROVE IT ON SUNDAY 7/15 I WAS SLOWING DOWN TO TURN INTO A SHOPPING CENTER, GOING AROUND 20MPH WHEN THE CAR JERKED FORWARD, SNAPPING MY NECK FORWARD 12"-14" THEN BACK AGAIN. THE CAR IS AT THE DEALERSHIP NOW WITH THE SERVICE ADVISER SAYING THE LURCHING IS THE FUEL SAVER AND THAT ACURA WON'T PAY FOR A WARRANTIED ITEM UNLESS THE SERVICE LIGHT/CODES ARE THERE.
UNKNOWN OR OTHERJune 15, 2018
VEHICLE HESITATES FROM A STOP. USUALLY FIRST DRIVE OF THE DAY. INTERMITTENT BUT BECOMING MORE FREQUENT AND AT RANDOM TIMES. SOMETIMES, AFTER DRIVEN AND LEAVING A STOP SIGN/LIGHT OR ENTERING TRAFFIC. ACURA CLAIMS THEY HAVE NEVER DUPLICATED PROBLEM IN MY VEHICLE AND NO DTCS SET. OPERATES NORMAL. RECENTLY RETIRED DEALER SERVICE MANAGER TOLD ME IT HESITATED TWICE FOR HIM (NEVER PUT IT IN WRITING), ONCE WITH COMPUTER ATTACHED. ACURA TECH LINE WAS SENT DATA AND RESPONDS OPERATION NORMAL. ACURA DISTRICT PARTS AND SERVICE MANAGER STATES ORDINARY OPERATIONS OF ALL SYSTEMS INCLUDING TRANSMISSION. HE STATES TIME LAG BETWEEN THE TIME STARTED, SHIFTING TRANSMISSION INTO GEAR, SENSORS SENDING AND RECEIVING DATA AND VEHICLE RESPONDING. THIS IS A DRIVE BY WIRE SYSTEM THAT INVOLVES A COMPUTER AND SENSORS AND SOMETIMES THEY COMMUNICATE SLOWER IT APPEARS THERE IS A HESITATION. THIS IS A NORMAL PROCESS OF THE VEHICLE. WHEN I PRESS ACCELERATOR PEDAL, AFTER SHIFTING INTO DRIVE, VEHICLE DOES NOT MOVE, RPM DOES NOT CHANGE. SUDDENLY AND AGGRESSIVELY, THE VEHICLE LURCHES FORWARD, I THINK CORRESPONDING TO THE ACCELERATOR POSITION AT THE TIME, AND THE RPM SURGES. I THINK THE VEHICLE DRIVES AND OPERATES FINE AFTER IT IS MOVING. IT IS A SERIOUS SAFETY HAZARD THAT COULD CAUSE ME TO RUN INTO SOMEONE OR BE HIT BY SOMEONE. ACURA'S DENIAL OF THE PROBLEM DOES NOT MAKE IT GO AWAY. IF THE HESITATION WAS NORMAL, EVERY VEHICLE LIKE MINE WOULD HESITATE. IF IT WERE NORMAL, THEY WOULD BE ABLE TO DUPLICATE IT. IT IT WERE NORMAL, IT WOULD HESITATE EVERY TIME I DRIVE IT. IF THE HESITATION WAS NORMAL, IS IT NOT NORMAL WHEN IT DOESN'T HESITATE? HESITATION BEGAN WITHIN WEES OF PURCHASING FROM THE DEALER. CURRENTLY HAVE 38000+ MILES. HAVE LITERALLY CHANGED THE WAY WE OPERATE THE VEHICLE ANTICIPATION IT WILL HESITATE. SEVERAL VIDEOS SHOWING RPM SURGE WITH ACCELERATOR FULLY DEPRESSED THAT ARE TOO LARGE TO UPLOAD.
POWER TRAINMay 31, 2018
WHILE DRIVING OR PARKED THE "TRANSMISSION SYSTEM PROBLEM" ILLUMINATED ON THE DASHBOARD. THE "D" LIGHT ALSO BEGAN FLASHING ON CONSOLE AND THEN CAR GOES INTO NEUTRAL BY ITSELF. IN ADDITION ANOTHER WARNING LIGHT CAME ON THE DASHBOARD THAT SAID "BLIND SPOT WARNING MALFUNCTION" FOLLOWED BY 3RD MESSAGE THAT SAID "TRANSMISSION SYSTEM PROBLEM" AND D LIGHT DISAPPEARS FROM DASHBOARD . WHEN DRIVING, THE CAR CONTINUES AT SAME RATE SPEED THANKFULLY. WHEN PARKED, CANNOT PUT VEHICLE IN PARK AND HAVE TO USE EMERGENCY BRAKE. WHEN THIS HAPPENS THE CAR CANNOT BE LOCKED SINCE IT RECOGNIZES CAR IN DRIVE. TAKING TO DEALERSHIP TOMORROW. I DON'T LIKE DRIVING THE CAR SINCE I'M CONCERNED IT WILL GO INTO NEUTRAL AS I'M DRIVING. I BELIEVE THIS COULD BECOME A SIGNIFICANT SAFETY ISSUE FOR MYSELF AND OTHER DRIVERS AT RISK. ANY TIME A CAR DOES THIS WITHOUT EXPLANATION ON THE HIGHWAY WARRANTS AN INVESTIGATION.
POWER TRAIN,ENGINEMay 26, 2018
THE CAR OVERHEATED AND WAS LEAKING BLUE FLUID, STARTED SMOKING AND HAD A WEIRD CHIRPING NOISE COMING FROM THE ENGINE. THE CAR WAS PARKED AND WAS JUMPING ANOTHER CAR WITH A DEAD BATTERY.
VEHICLE SPEED CONTROLMay 4, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS SHIFTED BETWEEN THE FOURTH AND FIFTH GEARS, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DID NOT ACCELERATE FOR ABOUT TWO SECONDS. THE VEHICLE WAS TAKEN TO ACURA OF MODESTO (4325 MCHENRY AVE, MODESTO, CA 95356, (209) 527-7000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMApril 20, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN ACURA DEALER (ACURA OF JACKSON, 828 ADCOCK ST, RIDGELAND, MS 39157) WHERE IT WAS DETERMINED THAT THERE WAS A COMPUTER GLITCH. THE COMPUTER SYSTEM WAS RESET. THE DEALER STATED THAT THIS WAS A KNOWN FAILURE WITH ACURA AND NO PERMANENT REMEDY WAS UNAVAILABLE. THE DEALER ALSO STATED THAT THE FAILURE COULD RECUR IN 10 TO 10,000 MILES. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR AND TOOK THE VEHICLE TO DAVID MCDAVID ACURA OF AUSTIN (13553 RESEARCH BLVD, AUSTIN, TX 78750). THE CONTACT INFORMED THE DEALER THAT SHE FELT UNSAFE DRIVING THE VEHICLE AND WANTED TO TRADE IT IN FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE DEALER TO ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A NEW DIAGNOSIS AND POSSIBLE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.
POWER TRAINApril 2, 2018
WHILE ACCELERATING AND SWITCHING LANES ON THE INTERSTATE AROUND 70MPH THE CAR REDUCED POWER AND THEN DOWNSHIFTED AND REVVED UP TO OVER 4K RPMS. THE CAR WOULD NOT ACCELERATE WITH FOOT ALL THE WAY INTO IT AND REDUCED SPEED TO 50MPH. EMISSIONS SYSTEM ERROR, TRANSMISSION PROBLEM ERROR, SH AWD ERROR AND BLIND SPOT ASSIST ERROR WERE ALL ILLUMINATED.
POWER TRAINFebruary 15, 2018
IN DIFFERENT SETTINGS I HAVE EXPERIENCED A LAG OR HESITATION WHEN I PRESS THE ACCELERATOR. THE HESITATION IS SUFFICIENT THAT IT MAKES IT DANGEROUS TO SHIFT LANES AT HIGHWAY SPEEDS AS WELL AS TO TURN LEFT AT A STOP SIGN ON A LOCAL STREET. I HAVE DISENGAGED THE AUTO-IDLE FEATURE TO MINIMIZE THE ISSUE AT STOP SIGNS AND I AM NOW DRIVING IN SPORTS MODE 100% OF THE TIME BECAUSE THIS MINIMIZES THE HESITATION; HOWEVER, IT IS NECESSARY TO "GUN" THE ENGINE TO ENSURE THAT THE HESITATION DOES NOT RESULT IN A MAJOR ACCIDENT. I HAVE DISCUSSED THE ISSUE WITH THE ACURA SERVICE DEPARTMENT EACH TIME I HAVE BROUGHT MY CAR IN FOR AN OIL CHANGE OVER THE PAST 1.5 YEARS, AND THEY DENY THAT THERE IS AN ISSUE WITH THE POWER TRAIN. I DO NOT ALLOW OTHER MEMBERS OF MY FAMILY TO DRIVE MY MDX AS I FEAR THEIR INEXPERIENCE WITH THE TRANSMISSION PROBLEM WILL RESULT IN A MAJOR CAR ACCIDENT.
POWER TRAINFebruary 14, 2018
WHILE DRIVING ON THE HIGHWAY THE "TRANSMISSION SYSTEM PROBLEM" ILLUMINATED ON THE DASH BOARD. THE "D" LIGHT ALSO BEGAN FLASHING. IN ADDITION ANOTHER WARNING LIGHT CAME ON THAT SAID "BLIND SPOT WARNING MALFUNCTION". THE CAR SLOWED DOWN. IT WOULD NOT GO FASTER THAN 15-20 MPH ON THE HIGHWAY WHILE THE RPM'S SURGED TO OVER 4,000 RPM. THE CAR HAD TO BE TOWED TO THE DEALERSHIP YESTERDAY. AS OF TODAY THEY STILL HAVE NOT BEEN ABLE TO IDENTIFY WHY THIS HAPPENED. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE THAT PUT MYSELF AND OTHER DRIVERS AT RISK. ANY TIME A CAR DOES THIS WITHOUT EXPLANATION ON THE HIGHWAY WARRANTS AN INVESTIGATION.
POWER TRAINFebruary 12, 2018
THE CAR RPMS DO NOT KEEP UP WITH THE SPEED. WHEN DECELERATING IN TRAFFIC RPMS REMAIN HIGH AND THE CAR SURGES FORWARD. GOING DOWN HILLS WHEN TAKING FOOT OFF THE BRAKE THE CAR SURGES FORWARD. WHEN SITTING AT A STOP SIGN AND STARTING AGAIN THE CAR WOULD SURGE FORWARD. THE ENGINE IS VERY ERRATIC AND THE SOFTWARE UPDATES DO NOT REMEDY THE SITUATION. VERY SCARY DRIVING THE CAR. COLD WEATHER MAKES THE SYMPTOMS WORSE. NEED TO WARM UP THE CAR A MINIMUM OF FIVE MINUTES. IT IS VERY SLUGGISH IN THE COLD AND THE SURGING IS MORE PROMINENT. NOT GOOD IF YOU LIVE IN COLD CLIMATES. I NEED TO DRIVE THROUGH A RESIDENTIAL AREA OF A CITY WITH CHILDREN CROSSING THE STREET. I AM AFRAID IF THE CAR SURGES WHEN I BREAK THERE MAY BE AN ACCIDENT WITH A PEDESTRIAN OR I MAY REAR END THE CAR IN FRONT OF ME. I HAVE ANOTHER APPOINTMENT WITH THE DEALER TO ADDRESS THE PROBLEM. LOOKING TO TRADE IN THE VEHICLE WITH A DIFFERENT TRANSMISSION. THIS VEHICLE SHOULD NEVER BE RESOLD!
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)January 23, 2018
WHILE DRIVING ALL WARNING AND HAZARD LIGHTS COM ON HAS HAPPENED 3 TIMES NOW IN DEALER SHOP FOR OVER A MONTH I DO NOT FELL SAFE IN CAR THE DEALER CAN NOT TELL ME WEATHER SAFE OR NOT AND DOES NOT SEEM TO BE ABLE TO FIX PROBLEM
UNKNOWN OR OTHERJanuary 11, 2018
PROBLEM: ON JANUARY 06 2018 MILEAGE (49,930) WHILE DRIVING 60-68 MPH FOR APPROXIMATELY 20MINUTES BETWEEN INDIANAPOLIS AND MARTINSVILLE IN, I ATTEMPTED TO ACCELERATE, MOVE TO THE LEFT LAND AND PASS. I PRESSED THE ACCELERATOR AND THAT WHEN THE PROBLEM OCCURRED: 1)THE CAR WOULDN'T ACCELERATE, 2)THE 'D' LIGHT BEGIN FLASHING 3)WOULD NOT SHIFT, EVEN USING PADDLES 4)TRANSMISSION 'MALFUNCTION' LIGHT 5)TACHOMETER WAS AT APPROXIMATELY 4500 RPM @50 MPH 6)EMISSIONS LIGHT STARTED FLASHING 7)YELLOW ENGINE ICON WAS ON, 8)BLIND SPOT NOT WORKING INDICATOR WAS ON. I MADE IT TO A PARKING LOT, TURNED THE CAR OFF, WENT INTO A STORE FOR LESS THAN 10 MINUTES, AND RESTARTED THE CAR. ITEMS 1-5 AND 8 WERE NO LONGER FLASHING, AND THE CAR DROVE AND SHIFTED NORMALLY. I ARRIVED AT MY DESTINATION, TURNED THE CAR OFF FOR 5-7 HOURS, STARED IT, AND ITEMS 6 AND 7 ABOVE NO LONGER APPEARED ON THE DASHBOARD. THIS WAS THE 3RD TIME THE CAR HAD 'MIS-SHIFTED' UNDER THOSE SAME DRIVING CONDITIONS (60-68 MPH FOR APPROXIMATELY 20MINUTES, BUT THE FIRST TIME I'D GOTTEN AND FLASHING TRANSMISSION INDICATOR AND THE REST AS STATED IN ITEMS #1-8 ABOVE. I AM VERY CONCERNED ABOUT THESE TRANSMISSION/SOFTWARE PROBLEMS. WHEN IT OCCURS IT TRULY DOES CREATE A SAFETY ISSUE AS THE CAR NO LONGER ACCELERATES AND ONLY FORWARD MOMENTUM IS MOVING THE CAR FORWARD.
SERVICE BRAKESJanuary 5, 2018
WHEN DRIVING DOWN THE HIGHWAY THE CAR PICKS UP A GUARDRAIL AND THINKS IT IS AN OBJECT. THE AUTOMATIC BRAKING SYSTEM TURNS ON AND THERE IS A GRINDING BRAKE THAT GETS APPLIED WHILE YOU ARE DOING 65 MPH ON THE HIGHWAY. IT'S REALLY UNSAFE.
STEERINGDecember 20, 2017
I WAS DRIVING STRAIGHT ON A RESIDENTIAL STREET AT AROUND 20-25 MPH WHEN ALL OF A SUDDEN I HEAR A LOUD SNAPPING SOUND. I IMMEDIATELY LOST ALL CONTROL OF THE VEHICLE AND IT JERKED HARD TO THE RIGHT HITTING TWO PARKED VEHICLES. UPON INSPECTION, IT APPEARS AS THOUGH THE REAR CONTROL ARM ON THE PASSENGER SIDE FRONT WHEEL SNAPPED, CAUSING ME TO LOSE CONTROL.
POWER TRAINDecember 12, 2017
THE TRANSMISSION ON THIS VEHICLE IS UNSAFE & THE CAR SURGES UNCONTROLLABLY DRIVING DOWNHILL. MY WIFE & I CAN NO LONGER DRIVE THIS CAR & OUR LOCAL OAKLAND, CA ACURA DEALER HAS NOT CORRECTED THE PROBLEM - WE HAVE TAKEN IT IN FOR CORRECTION SEVERAL TIMES. WE HAVE 3 KIDS SO WE CAN'T DRIVE AROUND IN AN UNSAFE CAR & DONT WANT SOMEONE ELSE DRIVING AN UNSAFE CAR. ACURA RECENTLY ISSUED A WARRANTY EXTENSION ON THIS ISSUE - THIS CAR IS LEASED & WE WANT TO TURN IT IN NOW. PLEASE ASSIST. [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINENovember 28, 2017
I WAS MAILED A LETTER ABOUT A WARRANTY EXTENSION FOR MY ASSOCIATED VIN. I DEFINITELY HAVE EXPERIENCED ASSOCIATED ISSUES WITH MY MDX. AFTER CALLING THE ACURA DEALERSHIP ON 11/24/17, I WAS GIVEN AN APPOINTMENT FOR 11/28/17 AND I WAS TOLD THEY WOULD INSPECT MY CAR OVER 2 DAYS AND PROVIDE A LOANER CAR. MY EXPERIENCE WAS "TO SAY THE LEAST" THE INVERSE; EXTREMELY DISAPPOINTING. THE SERVICE TECHNICIAN TOOK MY CAR FOR A TEST DRIVE AND TOLD ME NOTHING WAS WRONG. IN ADDITION, THE SERVICE TEAM WAS EXTREMELY UNPROFESSIONAL AS ONCE AGAIN, THE CUSTOMER WAS WRONG. PLEASE ADVISE ABOUT THE NEXT STEPS FOR SERVICE. I AM EXTREMELY DISAPPOINTED WITH ACURA UNWILLINGNESS TO LISTEN TO THE CUSTOMER. I DID TAKE THE CAR FOR SERVICE ASSOCIATED WITH THIS ISSUE ABOUT A MONTH PRIOR. OVERALL PROBLEM IS MANY TIMES I EXPERIENCE SHIFTING AND ACCELERATING HESITATION THAT IS JERKY. WHICH INDICATES A PROBLEM WITH THE TRANSMISSION: THIS IS WHAT THE WARRANTY EXTENSION STATES .... THE TRANSMISSION SHIFTS POORLY.
ENGINEOctober 5, 2017
VEHICLE MAKING HIGH-PITCH CHIRP AFTER ENGINE IS WARM. NOTICABLE AT IDLE. NOT NOTICABLE DURING DRIVING/CRUISING SPEEDS. TOOK VEHICLE TO DEALER REGARDING HIGH-PRESSURE FUEL PUMP TSB. DEALER STATED THAT HIGH-PRESSURE FUEL PUMP WAS NOT INVOLVED. STATED IT MAY BE DUE TO THE STARTER (DEFECTIVE SOLENOID OR DRIVE PISTON NOT DISENGAGING). NO CURRENT TSB EXISTS FOR STARTERS. PLEASE INVESTIGATE.
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINEAugust 13, 2017
WE BOUGHT A NEW MDX 2016 AND THE CAR WAS ACTING VERY STRANGE.THE POWERTRAIN WAS OFF, 30000 MILES ENGINE WAS OUT IN THE MIDDLE OF THE ROAD, NOISES EVERYWHERE. IT IS IN THE SHOP NOW AND IT HAS BEEN 2 MONTHS NOW SINCE REPAIR.IT IS STILL IN THE SHOP AND IT HAS BEEN OVER 2 MONTHS.
POWER TRAINAugust 8, 2017
AS THE VEHICLE IS MOVING AT 60 -70 MPH AND YOU DECELERATE OR REDUCE ACCELERATION THE RPM GOES TO ZERO, CAR CANNOT ACCELERATE AND YOU DO NOT CONTROL OVER ACCELERATION IN MOVING TRAFFIC. IF THE CAR IIS COASTING AND NOT ABLE TO HAVE A STABLE SPEED WITH MOVING TRAFFIC THIS IS CAN BE DANGEROUS. SUDDENLY, THE TRANSMISSION WILL ENGAGE WITH A SHARP ENGAGEMENT (METAL SOUND) OF THE TRANSMISSION AFTER ABOUT 6-10 SECONDS. I COMPLAINED TO THE DEALER AS THIS HAS HAPPENED SEVERAL TIMES. THEY SAID THEY COULD NOT HELP ME SINCE THERE WAS NOTHING WRONG AT THE TIME OF INSPECTION AND THEY HAVE NOT HEARD ABOUT THIS PROBLEM. LAST WEEK SIMILAR SITUATION OCCURRED EXCEPT THE DASHBOARD ERROR LIGHTS SHOWED SH-AWD, EMISSIONS, TRANSMISSION PROBLEMS AND REAR SIDE WARNING INDICATOR FAULT. I HAD TO PULL OF ONTO THE SIDE OF ROAD. ONCE IN PARK THE CAR WOULD ONLY GO INTO SPORT MODE IN FIRST GEAR. CALLED ACURA ROADSIDE ASSISTANCE AND THEY TOWED TO A LOCAL DEALER. NEXT MORNING THEY SAID IT WAS OK. ONCE THEY TESTED VIA DIAGNOSTICS THEY SAID THERE WERE ERRORS IN THE TRANSMISSION MODULATOR. HOPE THIS FIXES THE PROBLEM. CAR HAS 36K MILES ON THE ODOMETER. THE DEALER WAS VERY HELPFUL AND HELPED ME GET TEMPORARY TRANSPORTATION TO MY HOME CITY 4 HOURS AWAY. OTHER PEOPLE ON THE INTERNET ARE HAVING SIMILAR PROBLEMS THAT HAVE OCCURED TO ME. MY BIGGEST CONCERN IS ONCE THE CAR IS OUT OF WARRANTEE THIS BECOMES MY PROBLEM NOT THE MANUFACTURER. WHAT RECOURSE DO I HAVE IF THIS A DESIGN OR QUALITY DEFECT FOR ME AND OTHER CONSUMERS. CURRENT REPAIRS HAVE BEING COMPLETED AND UNKNOWN IF THIS PROBLEM WILL OCCUR AT FUTURE DATE.
POWER TRAINJuly 24, 2017
I GOT IN MY CAR THIS MORNING AN AS SOON AS I PUT IT IN REVERSE, IT LURCHED FORWARD BEFORE FINALLY MOVING BACKWARDS (THERE WAS NO SLOPE). THEN, AS I APPROACHED A TRAFFIC LIGHT ON A CITY STREET AND APPLIED THE BRAKE, THE CAR FELT AS THOUGH IT ACCELERATED SLIGHTLY BEFORE SLOWING DOWN.
UNKNOWN OR OTHERJune 9, 2017
THIS ISSUE INVOLVES THE FWS(FORWARD WARNING SYSTEM) ON THIS VEHICLE THE FWS OPERATES INTERMITTENTLY AND ERRACTICALLY. WHEN DRIVING HOME IN THE RAIN TODAY IT FLASHED ON AND OFF WITHOUT ANOTHER VEHICLE NEARBY. IN MANY CASES IT HAS FAILED TO WARN WHEN I AM APPROACHING ANOTHER VEHICLE AT CONSIDERATE SPEED. IN MOST CASES IT HAS FAILED TO WARN. THIS INTERMITTENT AND APPARENT OPERATION HAS SERVED AS A DISTRACTION AND HAS BECOME A SAFETY ISSUE, THE SALESMAN AND SERVICE MANAGER HAVE INTIMATED THAT THIS CAN BE CONSIDERED "NORMAL" FOR THIS SYSTEM. FOR ME THIS PROBLEM RESULTED IN A NEAR COLLISION AND AM CONCERNED FOR OTHER DRIVERS EXPERIENCING THE SAME PROBLEM THIS PROBLEM OCCURRED IN CITY AND HIGHWAY DRIVING (ROAD TRIP FROM WEST COAST TO CHICAGO AND BACK) ONLY OCCURS WHEN IN MOTION WHETHER TURNING OR NOT.
STRUCTUREMay 23, 2017
DEAR SIR/MADAM - I WAS HEADING TO MY OFFICE FROM HOME ON THE HIGHWAY CA-84. WHILE DRIVING TODAY ON THE HIGHWAY AT AROUND 50MPH I HEAR SUDDEN LOUD POP UP SOUND FROM THE ROOF, I FELT LIKE AN EARTHQUAKE AND VEHICLE STARTING TO SHAKE. AS I SLOWED DOWN I FELT SOMETHING WRONG WITH SUNROOF. SINCE HIGHWAY LEADS TO THE BRIDGE AND HAS NO EXIT I CONTINUED TO DRIVE. HIGHWAY BECOMES INTERNAL ROAD AFTER 5 MILES. AS I GOT AN OPPORTUNITY I PARKED THE VEHICLE AND GET ABOVE TO CHECK WHAT REALLY HAPPENED. I WAS AMAZED TO SEE SUNROOF GLASS IS BROKEN, BUT MOST IMPORTANTLY THE ENTIRE CASING IS CAVING IN. THIS IS VERY SERIOUS SAFETY ISSUE. SINCE THIS VEHICLE IS PRIME FOR MY KIDS COMMUTE I'M NOT SURE HOW SAFE THIS VEHICLE IS.
UNKNOWN OR OTHERMay 22, 2017
TRAVELING ABOUT 30 MPH IN A STRAIGHT LINE IN TRAFFIC. MDX SUDDENLY WOULDN'T ACCELERATE. CAR STARTED SLOWING EVEN THOUGH ENGINE WAS STILL RUNNING. I WAS ABLE TO PULL OFF TO CURB. COULDN'T SHIFT. CUT ENGINE OFF AND RESTARTED. CAR THEN RAN NORMAL.
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMMay 12, 2017
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO REQUEST BUY BACK OF MY VEHICLE THIS CAR IS A LEMON. SINCE TAKING OWNERSHIP A YEAR AGO, MY 2016 MDX PURCHASED NEW HAS EXPERIENCED NOTHING BUT ONE PROBLEM AFTER PROBLEM. ACURA REPLACED TRANSMISSION A MONTH AGO BUT THE PROBLEM IS STILL THERE. IS IT ENGINEERED AND DESIGNED TO PERFORM IN A NOT SAFE MANNER ? MANY TIMES I EXPERIENCE SHIFTING AND ACCELERATING HESITATION AND JERKY/JOLTING. MY FAMILY AND I DO NOT FEEL SAFE OPERATING AND RIDING IN THIS VEHICLE. SEVERAL TIMES GAS PEDAL DEPRESSED AND VEHICLE LAGGED AT 20 MPH FOR MORE THAN 10 SECONDS BEFORE ACCELERATING. A FEW OF THE LATEST NEW AND ONGOING PROBLEMS ARE BELOW. DRIVER DOOR NOW APPEARS OFF SET AND AT DIFFERENT ANGLE PROTRUDING OUT NOW. APPEARS THAT THE DOOR IS NOT CLOSING PROPERLY AND THEREFORE NOT SEALED AT CLOSING. FURTHERMORE EVERY SINGLE WINDOW HAS EXPERIENCED FAULTY MECHANISMS WITH MOTORS, ACTUATORS, AND SEALS. WHEN CLOSING THE DOORS IT FEELS LIKE THE WINDOWS ARE LOOSE. THERE ARE ALSO SQUEAKS AND RATTLES EMINATING THROUGHOUT THE CABIN AREA. I SECURED AND COLLECTED ALL LOOSE ITEMS AND THE SOUND IS STILL THERE. AT ENGINE START UP EACH TIME, THERE IS A HIGH PITCH WHINING NOISE FOR A FEW SECONDS BEFORE ENGINE STARTS (PERHAPS SOMETHING ELSE FAULTY?) I HAVE VIDEO / SOUND DOCUMENTATION OF THIS WITH 2 SEPERATE RECORDING DATES . WITH REGARD TO THE NAVIGATION, MULTIMEDIA UNIT, IT HAS BEEN LAGGING, SLOW (ER) TO FUNCTION, AND SEVERE DELAY IN BACKUP CAMERA ACTUATING, AND AUDIO FUNCTIONS DELAY IN RESPONSE SOMETIMES.
SERVICE BRAKESApril 28, 2017
WHILE APPRACHIING A RED LIGHT. I APPLIED THE BRAKES AND VEHICLE APPEARED TO ACCELERATE AND BRAKES DID NOT STOP CAR, I TURNED RIGHT ON TO SHOULDER OF MAJPR HIGHWAY TO AVOID ACCIDENT. NEXT DAY .WHILE BRAKING TO PARK, CAR WOUND NOT STOP AND ROLLED INTO FIELD. MY WIFE WAS WITH ME TO CONFIRM IT WAS NOT ME PUSHING THE GAS PETAL BY MISTAKE.
VEHICLE SPEED CONTROL,ENGINEFebruary 22, 2017
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
UNKNOWN OR OTHERJanuary 28, 2017
SUNROOF EXPLODED ALL OF A SUDDEN WHILE DRIVING ON A FREEWAY AT AROUND 70MPH. HEARD AN EXPLOSION ABOVE THE CAR, HAD TO PULL OVER IMMEDIATELY, AND FOUND THAT THE SUNROOF HAD EXPLODED. I HAVE A ROOF TOP BOX BUT THERE IS NO WAY THIS CAN MAKE CONTACT WITH THE SUNROOF. AS YOU CAN SEE IN THE PICTURE, THE EXPLOSION WAS OUTWARDS. GOOD THING OUR INSIDE SLIDING ROOF WAS CLOSED! WE ALSO HAD 2 KIDS IN THE CAR AT THE TIME.
VISIBILITY/WIPERJanuary 9, 2017
WHILE DRIVING ON JAN. 7, 2017 IN SNOW MY WINDSHIELD WASHER WAS NOT OPERATING. DUE TO SALE ACCUMULATION THIS WAS A VERY DANGEROUS SITUATION. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT MY WASHER FLUID FROZE. THE TEMPERATURE THAT DAY WAS 19 DEGREES. THE WINDSHIELD WASHER FLUID IS NOT SUPPOSED TO FREEZE AT THAT TEMPERATURE. THE DEALER REFUSED TO TAKE ANY FURTHER ACTION OTHER THAN ADDING A CONCENTRATE TO THE WASHER FLUID. SINCE THE FLUID WAS ORIGINAL EITHER ACURA USED THE WRONG FLUID OR THERE IS AN EQUIPMENT PROBLEM THAT FREEZES AT 19 DEGREE TEMPERATURE. THIS IS VERY DANGEROUS SITUATION AND SOME ACTION BY OR AGENCY IS NEEDED.. *TR
ELECTRICAL SYSTEMJanuary 9, 2017
INEXPLAINABLE BATTERY DRAIN ON SEVERAL OCCASIONS RESULTING IN NOT ENOUGH POWER TO START CAR. NO SOLUTION FROM ACURA EXCEPT THAT IT HAPPENS TO A LOT OF OWNERS. MOST RECENTLY CAR DIED IN AN INTERSECTION (WITH TWO KIDS IN CAR) AND COULD NOT RESTART OR SHIFT TO NEUTRAL (WITHOUT POWER) TO MOVE OUT OF INTERSECTION. CAR WAS STOPPED AT INTERSECTION, DRIVER MOVED FORWARD TO MAKE TURN, DRIVER STOPPED IN INTERSECTION AND AUTO-IDLE ENGAGED (TURNING CAR OFF MOMENTARILY), WHEN DRIVER RELEASED BRAKE, WHICH WOULD NORMALLY RESTART ENGINE, CAR WOULD NOT RESTART DUE TO LOSS OF POWER. STUCK FOR AN HOUR IN MIDDLE OF INTERSECTION UNTIL JUMPED. THREE DAYS PRIOR TO THAT, CAR SAT FOR 5 DAYS WITHOUT USE IN 40-50 DEGREE WEATHER, AND BATTERY WAS DEAD WHEN ATTEMPTED TO START. SEEMS TO BE A PARASITIC DRAIN OR FAULTY CHARGING ELECTRICAL PROBLEM WITH CAR.
POWER TRAINJanuary 6, 2017
HI, I BOUGHT A MDX 2016 FROM AUTONATION ACURA LAST YEAR. I HAD A PROBLEM WITH THE CAR THIS WEEK. WHEN I WAS DRIVING(MOVING), MERGING ONTO A FREEWAY, AS THE TRAFFIC WAS MORE, IT WAS SLOW MERGE, SUDDENLY I WAS NOT ABLE TO ACCELERATE AS THE TRANSMISSION MOVED TO "NEUTRAL" FROM "DRIVE" AUTOMATICALLY. I DON'T THINK THIS IS NORMAL BEHAVIOR AND I DID NOT TOUCH THE GEAR BUTTONS OR STEERING WHEEL SHIFT PADDLES. THIS COULD BE A PROBLEM WITH CAR AND ITS DANGEROUS ISSUE. I WAS LUCKY THAT THE TRAFFIC WAS SLOW MOVING AND I DID MANAGE TO PUSH TO DRIVE AGAIN AND ACCELERATE. WHAT IF THIS IS ON A FAST MOVING FREEWAY. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJanuary 2, 2017
ENGINE DOES NOT START AND ALL THE WARNING LIGHTS COME UP ON DASHBOARD. AFTER A FEW SECONDS, EACH OF THE SYSTEM COMES UP AS FAILED. DASHBOARD SHOWS AS ACC FAILED, LANE WARNING FAILED, EMISSION FAILED, ENGINE CHECK FAILED. THIS IS A SECOND FAILURE IN LAST 45 DAYS. FIRST FAILED ON NOV 20 AND CAR WAS IN SERVICE TILL DEC 21. AGAIN THE ENGINE FAILED ON JAN 02, NOT ALLOWING TO START AT ALL.
POWER TRAINDecember 9, 2016
WHILE IN TRANSIT WITH JUST 15000 MILES ON THE CAR THE TRANSMISSION SYSTEM PROBLEM LIGHT ILLUMINATED. CAR WAS IMMEDIATELY TAKEN TO DEALER. THIS VEHICLE HAS A CENTER CONSOLE PUSH BUTTON CONTROL FOR THE TRANSMISSION. THE DEALER SAID THAT THERE WAS RESIDUE IN THE CONTROLLER MOST LIKELY DUE TO A SPILLED DRINK. THE CONTROLLER WOULD NEED TO BE REPLACED AND IT WOULD NOT BE COVERED UNDER WARRANTY. TO THE BEST OF OUR KNOWLEDGE WE SPILLED NO DRINKS ON THE CONTROLLER. HOWEVER, WHAT A POOR DESIGN. THE DRINK HOLDERS ARE RIGHT NEXT TO THE CONTROLLER! COULD A SPILLED DRINK CAUSE THE TRANSMISSION TO LOCK UP BASED ON THIS DESIGN?
ELECTRONIC STABILITY CONTROL (ESC)November 28, 2016
DRIVING ON CITY STREET IN TRAFFIC AT ABOUT 20 MPH. ALL WARNING LIGHTS CAME ON. INDIVIDUAL FAILURE ALERTS FLASHED ON NAVIGATION SCREEN. CONTINUED 2 MILES TO DESTINATION AND TURNED OFF IGNITION. RETURNED 2 HOURS LATER AND EVERYTHING WAS BACK TO NORMAL. TOOK CAR TO DEALER AND WAS TOLD THEY COULD FIND NOTHING WRONG. CONTACTED ACURA CORPORATE AND THEY SAID IT WAS UP TO THE DEALER! RESEARCH SHOWS OTHERS HAVE HAD THE SAME PROBLEM BUT IN SOME CASES WITH HIGHWAY SPEEDS THE CAR ALSO SUDDENLY DROPPED SPEED. OBVIOUSLY, THIS COULD BE VERY DANGEROUS. THE ISSUE IS CLEARLY AN INTERMITTENT BUG, PROBABLY SOFTWARE. RATHER THAN DO THEIR JOB AND TRY TO RECREATE IT AT THEIR LABS, ACURA IS JUST WAITING UNTIL THERE IS A LUCKY HIT ON THE PROBLEM OR AN ACCIDENT BEFORE RESPONDING. CLEARLY THIS IS A TOUGH PROBLEM BUT THAT IS EXACTLY WHY THE "STANDARD" METHODOLOGY ISN'T SUFFICIENT. I GUESS THE ONLY RESPONSE FOR A USER IS TO NOT EVER BUY AN ACURA AGAIN. THAT WILL BE MY SOLUTION. *TR
UNKNOWN OR OTHERNovember 12, 2016
TRANSMISSION - CAR LURCHES AT LOW SPEEDS AND HESITATES WHEN YOU TRY TO START OFF FROM A STOP. I PURCHASED A 2016 ACURA MDX FROM JAY WOLFE HONDA IN KANSAS CITY, MO AND SO FAR MY TOTAL OVERALL EXPERIENCE IS A "0" I HAVE HAD MY CAR IN THE SHOP FOR ABOUT 20% OF THE TIME I HAVE OWNED IT AND MY LAST REPAIR WAS TO REPLACE THE TRANSMISSION WITH 10,000 MILES ON THE VEHICLE! IT STILL SHIFTS JERKY AT LOW SPEED BUT I HAVEN'T TAKEN THE CAR BACK BECAUSE I AM GOING TO PURSUE THE LEMON LAW AND/OR ACURA ARBITRATION. I HAD A LOUD NOISE IN THE REAR END, AFTER THEY REPLACED THE STRUTS (AFTER 3 REPAIR ATTEMPTS) AND IT IS BETTER. THERE ARE 3 SERVICE BULLETINS OUT THERE FOR THOSE OF YOU WHO WANT TO TRY THEM TSB NO 16-035 REPLACE REAR SUSPENSION DAMPERS AND REAR UPPER MOUNT BUSHINGS. TSB NO 15-039 REPLACE TRANSMISSION END COVER GASKETS TSB NO 15-054 SOFTWARE UPDATE IN POWERTRAIN AND TRANSMISSION CONTROL MODULES. I CALLED ACURA AND NONE OF THESE WERE LINKED TO MY SPECIFIC VEHICLE VIN #. HAD THEY REPLACED THE GASKETS, I MAY NOT HAVE HAD A FLUID LEAK WHICH SUPPOSEDLY CAUSED THE TRANSMISSION REPLACEMENT. THE MODULE UPDATE IS SUPPOSED TO CORRECT THE SHIFTING - THAT IS QUESTIONABLE. THE REAR END WORK DID HELP THE NOISE IN THE REAR END. I COULD CONTINUE WITH MINOR DETAIL ISSUED BUT SUFFICE TO SAY I WOULD NOT PURCHASE NOR WOULD I RECOMMEND ANYONE TO PURCHASE AN ACURA MDX!!
SERVICE BRAKESOctober 28, 2016
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE PARKING THE VEHICLE AND APPLYING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND THE VEHICLE ROLLED BACKWARDS OUT OF THE GARAGE WHILE THE BRAKE PEDAL WAS STILL BEING DEPRESSED. THE CONTACT COULD NOT STOP THE VEHICLE. THE VEHICLE MOVED INTO THE STREET UNTIL THE CONTACT PRESSED THE START/STOP IGNITION BUTTON WHILE STILL APPLYING THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 06/01/17*LJ UPDATED 09/07/2017*JS
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMSeptember 30, 2016
NOTHING BUT TROUBLE SINCE I BOUGHT IT. PURCHASED JAN 2016. HAS REPLACED --- NAVIGATION, AMPLIFIER & FUEL PUMP!!! OWNED 2016 MDX FOR LESS THAN A WEEK- VEHICLE JOLTS FORWARD-GIVES ITSELF EXTRA GAS EVEN WHEN YOUR FOOT IS ON THE BRAKE! TRANSMISSION NOT SMOOTH. BEEN IN FOR SERVICE OVER 40 DAYS NOW (TOTAL). HESITATES SOMETIMES- WAS STUCK AT 15 MPH FOR A FEW MINUTES. RADIO GOES UNRESPONSIVE- NO BUTTONS WORK GETS STUCK AT STATION/VOL CAN'T TURN OFF EITHER. NAVIGATION DIED- TURNED OFF, THEN FLICKERED(WAS REPLACED) . SPEAKERS WENT FLAT- AMPLIFIER DIED (WAS REPLACED). THE ENGINE IDLE FEATURE DOESN'T WORK RIGHT. IT DOESN'T KEEP MY SAMSUNG PHONE CHARGED. I'VE TRIED MULTIPLE CORDS INCLUDING THE ORIGINAL ONE THAT CAME WITH PHONE. ACURALINK DOESN'T ALWAYS WORK EITHER. I SENT A DESTINATION BUT IT DOESN'T SHOW UP FOR A FEW HOURS OR DAYS! IT TWEETS NOW. THE WINDOW NOW SQUEAKS (NO, IT IS NOT TINTED OR ANYTHING). IT MAKES A STRANGE DRIPPING NOISE WHEN YOU TURN IT OFF. IT EATS GAS! I FILL IT UP AND IT'S GONE IN A BLINK..NOT THE APPROPRIATE MILES. IT BEEPS LOUDLY AND BLINKS THAT THERE IS AN OBJECT APPROACHING FOR NO REASON- NO ONE/THING THERE- NOTHING MOVING. IT HAS A MIND OF IT'S OWN. I'VE BEEN A LOYAL HONDA/ACURA OWNER FOR OVER 18 YEARS AND THEY HAVE NOT HELPED. WHEN THEY REPLACED THE NAVI THEY SAID THEY'D GIVE ME $500 FOR MY TROUBLE- BUT DIDN'T ANYWAY. THEY SAY THERE IS NOTHING WRONG WITH IT-- BUT JUST MONDAY SAID IT NEEDS A NEW FUEL PUMP BUT IS "SO NEW" THEY DON'T HAVE ONE SO IT HAD TO BE ORDERED. DISGRACEFUL. I ASKED FOR IT TO BE REPLACED- WAS DENIED. ACURA CLIENT REP SAYS- "AT THIS TIME THERE IS NOTHING WE CAN DO" I HAVE A SPINAL CONDITION AND THE JOLTING HURTS ME GREATLY. SOMEDAYS I CAN'T DRIVE MY BRAND NEW VEHICLE BC I CANT TAKE THE PAIN. THEY DON'T CARE. THEY DON'T STAND BEHIND THEIR PRODUCT EITHER. HIGHLY DISAPPOINTED IN VEHICLE AND COMPANY
POWER TRAINSeptember 26, 2016
THERE IS NO WAY TO PLACE THE CAR IN NEUTRAL WITHOUT TURNING THE ENGINE ON. TODAY I WAS AT A GAS STATION WHEN A FUEL PUMP MALFUNCTIONED AND THERE WAS A FUEL SPILL THAT NEEDED TO BE CLEANED. THE PROCEDURE WAS TO MOVE THE CAR WITHOUT TURNING ON THE ENGINE SO THEY CAN ACCESS THE AREA TO CLEAN UP THE SPILL. AFTER SPEAKING TO MY LOCAL DEALER AND TO THE MAIN CONTACT PHONE NUMBER FOR HONDA NORTH AMERICA, THERE IS NO WAY TO GET THE CAR IN NEUTRAL WITHOUT THE ENGINE BEING ON. THIS CAUSED A SIGNIFICANT DELAY IN GETTING MY CAR MOVED SINCE A TOW TRUCK WITH A DOLLY WAS NEEDED.
POWER TRAINAugust 7, 2016
AS I DRIVE MY CAR I EXPERIENCE VERY STRANGE BEHAVIOR FROM MY 9 SPEED TRANSMISSION. IT OCCURS BOTH WHILE ACCELERATING AND DECELERATING. DURING DECELERATION: (1) BY ONLY TAKING YOUR FOOT OFF THE GAS TO DECELERATE CREATES TRANSMISSION CONFUSION (THE CAR DOESN'T KNOW WHICH GEAR TO BE IN), WHICH CAN CAUSE THE CAR TO LUNG FORWARD OR JERK BACKWARD (2) THIS ALSO MAKES IT HARD TO STOP, REQUIRING LOTS OF EXTRA BRAKE PRESSURE. DURING ACCELERATION THE CAR CAN FEEL UNRESPONSIVE, WHICH CAN PROVE SCARY WHEN PULLING OUT INTO TRAFFIC.
POWER TRAINAugust 2, 2016
WE PURCHASED A 2016 ACURA MDX WITH SH-AWD. WITHIN THE FIRST FEW WEEKS WE NOTICED THE TRANSMISSION SHIFTS WERE JERKY AND ERRATIC. MOST OF THE PROBLEMS OCCURRED WHEN DRIVING BLOW 40 MPH. THE VEHICLE ALSO LUNGES FORWARD UNEXPECTEDLY WHEN DECELERATING WHILE YOUR FOOT IS OFF THE GAS PEDAL. IT FEELS AS IF THE CAR DOWNSHIFTS AND YOU GET SOME UNEXPECTED ACCELERATING. WE HAD ISSUES WITH THE TRANSMISSION SINCE THE FIRST FEW WEEKS, THE DEALERSHIP KEPT SAYING THAT IT IS AN 'ADAPTIVE TRANSMISSION' AND WILL GET BETTER AFTER TIME. AFTER A FEW MONTHS, THINGS ONLY GOT WORSE. THE TRANSMISSION WOULD MAKE A LOUD METAL ON METAL NOISE WHEN STARTING THE CAR UP. THE VEHICLE WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEFORE THEY COULD IDENTIFY AND FIX THE PROBLEM. THEY ENDED UP REPLACING THE ENTIRE TRANSMISSION DECEMBER 2015 AND WE HAD TO GO BACK TO HAVE THE TRANSMISSION ADJUSTED AS IT WAS SHIFTING SO HARD THAT YOU WOULD HEAR A CLUNK. THE VEHICLE HAS NEVER BEEN THE SAME AND IT DOES NOT FEEL SAFE TO DRIVE, ESPECIALLY IN THE WINTER. WE ARE VERY CAREFUL WHEN COMING TO A STOP BECAUSE YOU NEVER KNOW IF IT WILL SUDDENLY LUNGE FORWARD. NOW 8 MONTHS AFTER HAVING THE TRANSMISSION REPLACED, THE SAME NOISE IS COMING BACK. THE CAR IS BACK IN THE DEALERSHIP AND THEY WERE ABLE TO REPLICATE THE SOUND AGAIN. HOWEVER, NOW THEY ARE TELLING US THAT IT'S A CHARACTERISTIC OF THE TRANSMISSION AND THAT 40-50% OF ALL MDX'S WITH THE 9 SPEED AUTO WILL DEVELOP THIS NOISE! THEY SAY IT IS DUE TO THE FLUID BUILDING UP AT THE BOTTOM OF THE TRANSMISSION AND WHEN IT STARTS UP THE FLUID GETS PUSHED THROUGH ALL THE GEARS. IT SOUNDS MORE LIKE METAL ON METAL TO ME AND WHY WAS THE NOISE NOT THERE PRIOR AND ALWAYS DEVELOPS AFTER 6-8 MONTHS? I HAVE NOT SEEN ANYTHING ONLINE REGARDING THIS NOISE THAT SUPPOSEDLY OCCURS TO 40-50% OF MDXS.
ENGINEJuly 24, 2016
WE TOOK A TEST DRIVE LOCALLY AROUND THE DEALER ON CITY STREETS AND DROVE MOSTLY UNDER 35 MILES PER HOUR. LATER THAT DAY WE TOOK DELIVERY OF OUR NEW 2016 ACURA MDX. AS WE STARTED DRIVING IT WE EXPERIENCED PROBLEMS WITH SHIFTING. IT WAS ABNORMAL JERKING AND HESITATING AT SPEEDS BETWEEN 10-55MPH. IT WOULD SHIFT THROUGH GEARS RANDOMLY. SO MUCH JERKING AND HESITATING THAT MY FAMILY COMPLAINS OF JOLTS TO THEIR BODY. I HAVE TAKEN MY CAR IN SEVERAL TIMES AND THEY INSIST THAT THIS IS NORMAL TO DUE 9 SPEED OPERATION. THE ONLY WAY THAT I AM DRIVING THE CAR SMOOTHLY IS BY BABYING THE PEDAL. I DO NOT FEEL SAFE AND DO NOT FEEL CONFIDENT IN DRIVING IT. YOU WOULD HIT THE ACCELERATOR THE CAR WILL HESISTATE BEFORE THE CAR GOES FORWARD. THE BUTTONS WHILE BEING A COOL NEW FEATURE PRESENTS A SAFETY PROBLEM BECAUSE YOU HAVE TO LOOK DOWN AND FREQUENTLY CANNOT ENGAGE IN THE PROPER GEAR. IF YOU NEED TO GO FAST OR EVER GET CHASED?? THEN YOU CAN'T DO SO IN A QUICK MANNER! CAR NOW HAS 9800 MILES AND THIS PROBLEM STILL EXISTS.
VEHICLE SPEED CONTROL,UNKNOWN OR OTHERJuly 3, 2016
WE BOUGHT A BRAND NEW 2016 ACURA MDX MODEL AND WITHIN FEW MONTHS, STARTED HAVING TRANSMISSION PROBLEMS. THE CAR WOULD START STALLING IN THE MIDDLE OF THE ROAD AND COULD NOT ACCELERATE TO PICK UP SPEED. THIS HAPPENED IN A MAJOR HIGHWAY WHEN IT SUDDENLY STALLED AND COULD NOT PICK UP SPEED. FELT LIKE HAVING NO CONTROL OF CAR SPEED. THE D LETTER ON DASHBOARD STARTED FLASHING AND ALSO SHOWED BLIND SPOT MONITOR REPORT FAILURES. TOOK THE CAR TO DEALER FIRST TIME AND THEY COULD NOT FIND ANYTHING AND SAID IT SHOULD NOT HAPPEN AGAIN. THE SECOND TIME HAPPENED IN A SHORT PERIOD OF TIME. TOOK IT TO DEALER AND HE SAID ITS FIXED AND KEPT CAR FOR FEW DAYS. WITHIN VERY FEW DAYS THE PROBLEM HAPPENED AGAIN. APART FROM THIS, THE CAR WHEN PUT IN DRIVE FROM PARK WOULD START GOING BACKWARDS WITH LITTLE UPHILL WHICH ALMOST GOT ME IN AN ACCIDENT ON THE HIGHWAY. I FELT VERY UNSAFE TO DRIVE THE CAR ON A HIGHWAY DUE TO THESE SAFETY CONCERNS AS THERE WAS A POTENTIAL FOR ACCIDENTS AND INJURY TO SOME ONE. WE DEMONSTRATED THIS TO DEALER THE THIRD TIME. WE CALLED CLIENT SERVICES OF ACURA MANUFACTURER AND OPENED A CASE. THE REGIONAL MANAGER MENTIONED THEY WILL LOOK INTO THE ISSUES. WE HAD A LONG ROAD TRIP PLANNED AND WE WERE DEPENDENT ON THIS CAR AS IT WAS A FAMILY CAR BUT FELT VERY UNSAFE. THE CLIENT SERVICES OF ACURA HAD COMPLETE LACK OF EMPATHY AND WAS UNWILLING TO DO ANYTHING. HE KEPT STRESSING THAT WE NEED TO PICK UP THE CAR AND RETURN THE LOANER CAR ALTHOUGH WE HIGHLIGHTED THE SAFETY CONCERNS. WE ARE COMPLETELY DISAPPOINTED WITH ACURA AND STILL FEEL UNSAFE WITH THE CAR NOT KNOWING WHAT WILL HAPPEN NEXT.
POWER TRAINJune 23, 2016
I HAVE PURCHASED THE VEHICLE ON 3/23/16 AND FROM DAY ONE I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION. WHEN I COME TO A STOP AND WAIT FOR ONCOMING TRAFFIC TO GIVE ME CHANCE TO CROSS THE STREET. WHEN I FINALLY GET THE CHANCE TO CROSS I PRESS THE GAS PEDAL AND THE CAR JUST DOES NOT WANT TO GO, IT STALLS. SAME ISSUE WHEN GETTING ON THE HIGHWAY WAITING FOR A CHANCE TO GET IN BUT THE CAR DOES NOT WANT TO. IT IS AN SAFETY ISSUE FOR EVERYONE BECAUSE I DO NOT KNOW IF THE CAR WILL RESPOND AND IF IT DOES NOT I CAN CAUSE OTHER VEHICLES TO CRASH INTO MINE. ANOTHER ISSUE JUST CAME OUT YESTERDAY I JUST GOT HOME AND WAS PARKING THE CAR ON MY PARKING LOT WHICH IS FLAT. WHILE PARKING AND SHIFTING FROM REVERSE TO DRIVE THE CAR JUST WOULD NOT MOVE FORWARD AT ALL AND A LIGHT CAME OUT SHIFT TO PARK SO I DID AND THEN WHEN I SHIFTED TO REVERSE THE CAR WOULD ACCELERATE RAPIDLY. I HAVE THAT SEVERAL TIMES AND EVERY TIME WOULD DO THE SAME DID NOT GO FORWARD AT ALL AND REVERSE RAPIDLY. I HAVE RECORDED THE WHOLE ISSUE ON MY PHONE AND BROUGHT IT TO THE DEALER. THEY HAVE TOLD ME THAT THEY NEVER HAVE SEEN THIS PROBLEM AND THEY WILL STAY WITH MY NEW CAR FOR ABOUT ONE WEEK. SOMETHING SHOULD BE DONE WITH TRANSMISSION ISSUE BEFORE ANYONE GETS INJURED OR KILLED. DEFINITELY DID NOT EXPECT THAT FROM A $54,000 LUXURY SUV. I HAD TRADED MY 2009 ACURA MDX FOR THIS HUGE PROBLEM, WHAT A MISTAKE.
POWER TRAIN,ENGINEJune 13, 2016
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
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)May 24, 2016
AT 1300 MILES. VEHICLE EXHIBITED A CONDITION WHERE THE ENTIRE ELECTRICAL SYSTEM FAILED, TRIGGERING ALERTS FOR EVERY SYSTEM. EMISSIONS, STABILITY, EVERY SAFETY FUNCTION, BRAKES, STEERING. VEHICLE WENT INTO SOME KIND OF FAILSAFE MODE WHERE THE TRANSMISSION DID NOT SHIFT WELL AT ALL, AND THE CAR WAS BARELY DRIVABLE. VEHICLE DID THIS TWICE OVER A WEEKEND. TOOK IT TO ACURA, AND AFTER AN ANALYSIS THEY BLAMED "BAD GAS." THIS IS AN EXCUSE AS THE VEHICLE ONLY HAD 1300 MILES ON IT AND HAD ONLY HAD 2 FILL UPS, AND BOTH WERE WITH TOP TIER PREMIUM GASOLINE. IN ADDITION, I DO NOT BELIEVE SOME "BAD" GAS SHOULD CAUSE THE ENTIRE VEHICLE TO GO COMPLETELY HAYWIRE SHUTTING EVERY SYSTEM OFF. THIS SEEMS TO BE A MAJOR FLAW IF SO. HOWEVER, AS I DON'T BELIEVE THE ANALYSIS THAT IT WAS "BAD GAS", I THINK ACURA HANDLED THE SITUATION WRONG AND IS SIMPLY USING AN EXCUSE RATHER THEN DETERMINING WHY SOME SORT OF ELECTRICAL CONDITION CAUSED THIS MASSIVE FAILURE OF THE VEHICLE.
AIR BAGS,VISIBILITY/WIPERApril 8, 2016
BRAND NEW ACURA MDX 2016 WAS PURCHASED FROM WEIR CANYON ACURA HONDA IN ANAHEIM, CALIFORNIA ON MARCH 18TH 3/18/2016. IT HAS 40K BUMPER TO BUMPER WARRANTY PER PAPERWORK AND DEALER PLUS PURCHASED EXTENDED 100,000 8-YEAR WARRANTY FOR ANY DEFECTS, ETC. AGAIN BUMPER TO BUMPER. WITHIN ONE WEEK ON 3/25/2016 WITHIN ONLY 190 MILES ON THE ODOMETER ON THIS BRAND NEW $60K VEHICLE GLASS WINDSHIELD DEFECT WAS NOTICED WITH CRACKING DESPITE NOT SEEING OR HEARING ANYTHING HIT THE WINDSHIELD. IT WAS DRIVEN ON CALIFORNIA FREEWAY HOME FROM ANAHEIM TO NORTH SAN DIEGO COUNTY (120 MILES.) UPON NOTICING THE DEFECT THE DEALER WAS CONTACTED BUT THEY SAID ANYTHING CAN HIT THE GLASS AND SAID WILL DO NOTHING ABOUT IT. (CONTACTED ELI SALES MANAGER AND PAUL SWIM GENERAL MANAGER OF WEIR CANYON HONDA ACURA) THEN PERFORMED A SEARCH ON THE INTERNET AND NOTICED MANY OTHER ACURA OWNERS HAVE GLASS BREAKAGE AND CRACKING ISSUES AND THERE ARE BLOGS AND ENTRIES FROM ACURA OWNERS ON THE INTERNET'S GOOGLE SEARCH OF ACURA GLASS CRACKING BREAKAGE AND IT SEEMS TO BE A COMMON TREND. SO I PROCEEDED TO CONTACT DEALER AGAIN TO DISCUSS IT SOME MORE WITH THE DEALER AND EXPLAINED TO THEM THIS IS BRAND NEW VEHICLE PURCHASED WITH NEW AUTO WARRANTY PLUS ADDITIONAL $3000 EXTENDED WARRANTY FROM YOUR DEALERSHIP SO WHY ARE YOU NOT PERFORMING CUSTOMER CARE AND CARE ABOUT DEFECT IN YOUR VEHICLE'S SAFETY COMPONENT (WINDSHIELD) BUT THEY HUNG UP THE PHONE OR USED PROFANITY WHEN CALLED BACK. PAUL SWIM GENERAL MANAGER EVEN COMMENTED THAT EVEN ONE OF HIS OWN LOANER DEALERSHIP VEHICLES HAS A CRACK BREAK ON THE WINDSHIELD GLASS DESPITE BEING NEW. OPENED CASE WITH ACURA HEADQUARTERS IN TORRANCE CA ON 3/29/16 CASE# 4559849 BUT TALKING TO THEIR MANAGER (JUAN) AND DISTRICT MANAGER THEY REFUSED TO BE ACCOUNTABLE AND IGNORED COMPLAINT AS WELL. THE FRONT WINDSHIELD IS BASICALLY WEAK FRAGILE AND UNABLE TO PROVIDE REASONABLE SAFETY.
SERVICE BRAKESMarch 4, 2016
BRAKES ARE TOO SOFT. MAIN BRAKE PUMP HAS BEEN CHANGED IN FEW DAYS AFTER DELIVERY. STILL BRAKES ARE SOFT AND HAVE LONG RANGE FOR PEDAL TO GO DOWN. KIND OF DO NOT FEEL THE RESISTANCE. VERY UNCOMFORTABLE AND DO NOT FEEL SAFE.
POWER TRAINFebruary 26, 2016
TRANSMISSION FAILED CAUSING ENGINE TO OVERHEAT. THIS 9 SPEED TRANSMISSION HAS A FLUID HEATER IN IT THAT HAS RADIATOR WATER SUPPLIED TO IT. CAR WAS NOT SHIFTING CORRECTLY AND MAKING A BEEPING NOISE AT 20 TO 25 MPH. CAR WAS TAKEN TO DEAL ON 2/13/16 WITH 5,635 MILES THEY TEST DROVE AND SAID THEY COULD NOT FIND ANYTHING WRONG. SAME ISSUES DRIVING HOME FROM DEALER. WHILE DRIVING CAR ON 2/23/2016 WITH APPOX. 6700 MILES ENGINE LIGHT CAME ON , SMOKE FROM UNDER HOOD, DISPLAY SAID ENGINE OVERHEATED AND APPOX. 1 QUART OF LIGHT BLUE FLUID LEAKED OUT FROM UNDER CAR. TOWED TO DEALER, THEY SAID TRANSMISSION HEATER(NOT COOLER) RUPTURED, CAUSING THE TRANSMISSION FLUID AND ENGINE COOLANT TO MIX AND THIS IS WHAT CAUSED OVERHEATING. TTHEY ARE ORDERING A NEW TRANSMISSION WITH AT LEAST ONE WEEK DOWN TIME.
AIR BAGSFebruary 26, 2016
WENT FOR A CAR WASH AND WHEN THEY VACUUMED OR REMOVED THE WEATHER TECH FLOOR MATS THE SENSOR WAS DAMAGED. MOST ANYTHING THAT GOES BELOW THE SEAT CAN BREAK OR DAMAGE THE SENSOR RIBBON WIRE. IT IS COMPLETELY EXPOSED ON THE SEAT FRAME WITH NO PROTECTION. THE ACURA COST TO REPAIR FOR PARTS AND LABOR IS $993.42 PLUS TAX. "THIS REPAIR IS NOT UNDER WARRANTY SINCE IT WAS BROKEN, ONLY MANUFACTURES DEFECTS ARE COVERED UNDER WARRANTY."
UNKNOWN OR OTHERFebruary 19, 2016
I'VE 2016 MDX TAKEN (DELIVERY DATE)10/12/2015, ON 2/16/2016 WHILE I WAS DRIVING AT 5:15 PM SUDDENLY SHUT OFF AND WOULD NOT RESTART. ALL WARNING LIGHTS WERE DISPLAYED ON THE DASH BOARD LIKE BRAKE PROBLEM, EMISSION PROBLEM. VSA PROBLEM ETC. SO VEHICLE WAS TOWED TO DEALER ON SAME DAY AT 8 PM. IT WAS DETERMINED THAT FLOORS WERE SOAKED WITH WATER DRIVER AND PASSENGER SIDE BUT THERE WAS SOME FEW RAIN WATER DROPS THAT NOTICED IN THE CAR DUE TO THE SUNROOF/MOON ROOF ISSUE THAT ALSO REPORTED TO THEM. I DON'T THINK THIS ISSUE IS BECAUSE OF THE WATER THERE WOULD BE SOME ISSUE THAT MIGHT HAVE EFFECTED SO JUST WANT TO REPORT THIS. DEALER REPORTED THAT ALLOWED VEHICLE TO 2 SIT FOR 2 DAYS AND CLEARED CODES. PERFORMED MULTIPLE TEST DRIVES AND NOTED THAT NO ISSUES HAVE REOCCURRED ON VEHICLE.
ELECTRONIC STABILITY CONTROL (ESC)February 16, 2016
CAR HAS LESS THAN 3000 MILES ON IT. FOR THE LAST MONTH, THERE HAS BEEN 3 TIMES THAT THE CAR WILL NOT START. FIRST TIME IT WAS JUMPED OFF AND DRIVEN INTO THE ACURA DEALERSHIP..."WIRE TO BATTERY LOOSE". SECOND TIME THE DEALERSHIP SENT A TECHNICIAN OUT AND THE REPLACED THE BATTERY WITH A NEW ONE. THIRD TIME CAR WAS TOWED TO DEALERSHIPS AS IT COULD NOT TO BE STARTED AT ALL. THE DEALERSHIP KEPT IT FOR ALMOST TWO WEEKS AND RETUNED IT TO ME WITH THE EXPLANATION "COULD NOT FIND ANYTHING WRONG WITH THE CAR". CLEARLY THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. THE CAR IS DRIVEN 5-6 DAYS A WEEK, NO ACCESSORIES LEFT ON. NOW I AM SCARED IT WILL QUIT GOING DOWN THE HIGHWAY AND I WILL LOSE POWER BRAKES AND POWER STEERING.
POWER TRAINFebruary 14, 2016
I BOUGHT MY 2016 MDX ON 02/01/2016 AND WAS QUITE HAPPY WITH THE INITIAL PURCHASE. AFTER DRIVING FOR TWO DAYS I STARTED SETTING UP THE CAR'S OPTIONS, I REALIZED THAT THE CARS DRIVE SYSTEM WAS SET TO START IN SPORT MODE. I CHANGED THE OPTION TO ALLOW THE CAR TO START IN 'NORMAL' MODE PERMANENTLY AND THAT'S WHEN I STARTED TO FEEL THE PROBLEM. THERE IS A NOTICEABLE 2 - 3 SECOND LAG AT TAKE OFF OR WHEN ATTEMPTED TO ACCELERATE FROM A REDUCED SPEED IN LOWER GEARS. A VERY UNCOMFORTABLE FEELING WHEN ATTEMPTING TO MAKE A LEFT TURN WHEN YOU HAVE ONCOMING TRAFFIC AND THE CAR FALLS TO ENGAGE AFTER YOU MAKE THE COMMITMENT TO DRIVE. I WAITED A FEW DAYS TO SEE IF THIS WAS JUST A KINK THAT WOULD GO AWAY SINCE THE CAR WAS NEW. NO SUCH LUCK. I TOOK THE CAR TO THE DEALER AND THEY SAID EVERYTHING WAS FINE. I ASKED ABOUT THE LAG AND THEY SAID IT IS NORMAL OPERATIONAL PART OF THE CAR. APPARENTLY THIS IS A KNOWN ISSUE WITH THE CAR FOR WHICH THEY DON'T THINK IT IS WORTH LOOKING INTO. THE SALESMAN ACTUALLY TOLD ME HE HAS THE SAME MODEL AND IT'S JUST SOMETHING YOU HAVE TO GET USED TO. I GUESS THIS WILL ONLY BE ADDRESSED WHEN SOMEONE GETS KILLED MAKING A TURN AND DON'T GET THE POWER THEY EXPECT. I HAD THIS ISSUE IN A NEW 2007 CAMRY I BOUGHT A FEW YEARS AGO AND THEY WERE ABLE TO GET IT FIXED WITH AN UPDATE TO THE COMPUTER SYSTEM ON BOARD. I DON'T KNOW WHY ACURA HAS TAKEN THIS STANCE AND HOPE YOU GUYS CAN GET THEM TO ADDRESS THIS ISSUE.
POWER TRAINFebruary 1, 2016
ROUGH GEAR SHIFT AND CARS SEEMS TO BE REV-UP AT LOW GEARS . THIS CAN CREATE A DANGEROUS CONDITION WHILE ACCELERATING FROM STOPS .
POWER TRAINJanuary 28, 2016
TRANSMISSION SLIPS FROM BETWEEN SHIFT 1-2 AND 2-3. CAR ALSO AT TIMES LUNGES FORWARD WHILE COMING TO A STOP
ELECTRICAL SYSTEMJanuary 26, 2016
TWO DAYS AFTER GETTING OUR FIRST OIL CHANGE. THE CAR WOULDN'T START IN OUR GARAGE. THE SYSTEM FLASHED ON AND OFF RAPIDLY. A TECH CAME OUT AND JUMP STARTED THE ENGINE MANUALLY BECAUSE THE COMPUTER WOULDN'T START IT. I DROVE IT TO A SECOND ACURA DEALERSHIP AND THEY STATED THAT THE ONBOARD COMPUTER RANDOMLY SOUGHT OUT A SYSTEM UPDATE SO IT IMPACTED THE ENGINE. I ASKED WHAT CAUSED THIS ON A NEW 2016 MDX AND THEY COULDN'T EXPLAIN IT NOR COULD THEY PROMISE IT WOULDN'T HAPPEN AGAIN. IF THEY COULDN'T PREDICT WHEN THE COMPUTER DOES THIS, THEN WHAT'S TO STOP IT FROM DOING THIS WHILE THE CAR IS IN MOTION? THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. THANK YOU. *TR
POWER TRAINJanuary 14, 2016
WITH 1000ISH MILES ON CAR, WHILE WE WERE DRIVING IT SHIFTED INTO NEUTRAL THEN INTO PARK BY ITSELF. WE WERE UNABLE TO SHIFT THE CAR AT ALL. FORTUNATELY WE WERE AT AN INTERSECTION AND NOT ON A FREEWAY. THE DEALERSHIP WORKING WITH ACURA WERE UNABLE TO DIAGNOSE THE PROBLEM. THEN IT MAGICALLY WORKED BUT THEY DIDN'T FEEL WE SHOULD DRIVE IT. BECAUSE CAUSE NOT DETERMINED.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)January 14, 2016
THIS IS ALMOST BRAND NEW 2016 ACURA MDX AWD (WITH TECH AND ENTERTAINMENT PACKAGES). WHEN ACCELERATING ON A FREEWAY/ROAD, SUDDENLY LOTS OF THE WARNING LIGHTS TURN ON AND THEN THE VEHICLE DOES NOT ACCELERATE ANY MORE. THE SPEED SUDDENLY DROPS. THIS IS DEFINITELY A HAZARD - ESPECIALLY BECAUSE I AM TRYING TO ACCELERATE. THIS HAPPENED 4 TIMES SO FAR - ROUGHLY 500 MILES BETWEEN EACH INCIDENTS. THE PROBLEM CONDITION GOES AWAY AFTER WE COMPLETELY STOP THE VEHICLE AND TURN IT OFF AND ON MULTIPLE TIMES (AND ALSO PUT THE VEHICLE IN NEUTRAL IN BETWEEN). LAST TIME WHEN THE PROBLEM HAPPENED, I CLEARED THE CONDITION AND THEN DROVE AND SHOWED THE VEHICLE TO THE DEALER. THE DEALER SAID THAT THERE WERE PERSISTENT CODES ABOUT COMMUNICATION FAILURE AND HE CLEARED THEM. AND ASKED US TO CALL BACK WHEN THE PROBLEM HAPPENED AGAIN. DEALER DOES NOT SEEM TO KNOW ANY SYSTEMATIC PROBLEMS WITH SUCH TYPES OF VEHICLE. I HAVE A VIDEO OF THE PREVIOUS PROBLEM CONDITION AT HTTPS://YOUTU.BE/LJSLICWJ7-8
SERVICE BRAKESDecember 17, 2015
THE VEHICLE WAS IN MOTION ON A CITY STREET. WHILE APPROACHING BRAKING AND STOPPING TRAFFIC, THE VEHICLE WAS COASTING AT ABOUT 20-25 MPH WHEN THE BRAKES WERE APPLIED. THE BRAKE PEDAL WOULD NOT DEPRESS AND THE CAR CONTINUED TO APPROACH STOPPED TRAFFIC WITH NO CHANGE IN SPEED. THE VEHICLE WAS MANEUVERED INTO SNOW ALONG THE SIDE OF THE ROAD TO SLOW TO AVOID A COLLISION, WHEN THE SPEED DROPPED DOWN TO <10 MPH, IT WAS MANEUVERED BACK ONTO THE DRIVE PAVEMENT AND BRAKING WAS EFFECTIVE. THERE WERE NO OBSTRUCTIONS ON OR NEAR THE BRAKE PEDAL. THE PAVEMENT WAS DRY AND CLEAR. THERE WAS NO SKIDDING. THE WEATHER WAS COLD (APPROX. 22 DEG F) AND THE CAR HAD BEEN SITTING OUT OVERNIGHT. THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 10 MINUTES AND DRIVEN FOR 5 MILES BEFORE THE INCIDENT OCCURRED. THE BRAKE PEDAL FELT OCCASIONALLY "STIFF" FOR THE NEXT COUPLE OF MILES. IT WAS THEN TAKEN TO A DEALER FOR INSPECTION, RESULTING IN NO VISIBLE OR DISCOVERABLE FINDINGS OR DEFECTS. THERE WERE NO WARNING LIGHTS OR INDICATIONS AND NO FAULTS INDICATED IN THE COMPUTER.
POWER TRAINDecember 9, 2015
I PURCHASED THE VEHICLE ON 10/29/15. THE CAR IS NOT DRIVEN ON A DAILY BASIS SO THERE WAS ONLY A LITTLE OVER 200 MILES WHEN MY HUSBAND NOTICED A LEAK WHILE THE CAR WAS PARKED ON THE DRIVEWAY. WHEN IT WAS TAKEN TO THE DEALER, THE TECHNICIAN HAS CONFIRMED THAT IT WAS A TRANSMISSION LEAK. GASKET AND COVER WILL BE REPLACED. THE SERVICE ADVISOR MENTIONED TO ME THAT THERE WAS SERVICE BULLETIN FOR THAT PROBLEM DATED BACK AUGUST. DON'T KNOW WHY THE PROBLEM WASN'T ADDRESSED BEFORE THE CAR WAS SOLD.
UNKNOWN OR OTHERDecember 5, 2015
VEHICLE SPEEDS UP WHEN TAPPING BRAKES WHILE GOING DOWNHILL AND ON FLAT GROUND. FEELS LIKE IT GOES INTO NEUTRAL. THIS IS A SAFETY ISSUE THAT ACURA WILL NOT ADDRESS. THEY CLAIM IT IS NORMAL BEHAVIOR.
POWER TRAINNovember 25, 2015
I GOT MY 2016 ACURA MDX IN JULY. SINCE THEN, I AM HAVING TRANSMISSION PROBLEMS. OFF-THE-LINE SHIFTS ARE ERRATIC, DEPENDING ON HOW MUCH THROTTLE I GIVE THE ENGINE. GIVE IT 3/4 THROTTLE AND ACCELERATION IS GREAT, BUT MILEAGE SUFFERS BADLY. GIVE IT ANY LESS THROTTLE AND ACCELERATION IS MEAGER, PLUS THE ENGINE REVS VERY HIGH BETWEEN SHIFTS. ONE TIME, I WAS PULLING AWAY FROM A STOPLIGHT AFTER SLOWING TO NEARLY A FULL STOP (THE LIGHT JUST CHANGED AS I APPROACHED), I PRESSED 1/2 WAY ON THE ACCELERATOR AND THE ENGINE BOGGED TO NEARLY ZERO RPMS. I THOUGHT IT DIED. I LET UP AND PRESSED DOWN AGAIN AND IT RETURNED TO NORMAL. MERGING ON THE HIGHWAY IS ALSO VERY DANGEROUS AND SCARY. AS I HIT THE GAS TO ACCELERATE ON THE ON-RAMP, THE ENGINE HESITATES SO BADLY, I NEARLY RUN OUT OF RAMP. PASSING ON THE HIGHWAY IS THE SAME, UNLESS I PRESS THE THROTTLE TO THE FLOORBOARD. ANOTHER TIME, I FLOORED THE THROTTLE ON THE HIGHWAY WHILE GOING 50 MPH, TO PASS A CAR. THE TRANSMISSION DOWN SHIFTED THEN REVVED UP TO 5,000 RPM AND STAYED THERE, EVEN AFTER I TOOK MY FOOT OFF THE GAS PEDAL! I HAD TO FLOOR THE PEDAL AGAIN TO COAX THE TRANS TO UP-SHIFT. I COMPLAINED TO ACURA HQ. THEY TOLD ME TO TALK TO MY DEALER. I SPOKE TO MY DEALER, AND THEY SAID THAT'S JUST HOW THE TRANSMISSION IS. SO DISAPPOINTED WITH CAR. I SUSPECT BAD PROGRAMMING IN THE TRANSMISSION ON ACURA'S PART. THEY NEED TO FIX THIS PROBLEM BEFORE SOMEONE DIES IN A HIGHWAY TRAFFIC ACCIDENT.
STEERING,UNKNOWN OR OTHERNovember 24, 2015
WHILE TRAVELING ON CITY AND HIGHWAY ROADWAYS, THE VEHICLE WANTS TO DRASTICALLY VEER TO THE LEFT ON SECTIONS OF ROADS SLOPED TO THE LEFT. YOU NEED TO CONSTANTLY APPLY PRESSURE TO THE WHEEL TO KEEP THE VEHICLE FROM VEERING TO THE LEFT. THE VEHICLE IS ALIGNED CORRECTLY FOR ROADS SLOPED TO THE RIGHT. WHILE VEHICLE WAS IN THE DEALERSHIP TO INVESTIGATE THE PROBLEM 3 TIMES WITH NO FIX, OTHER MDX'S DRIVEN AS LOANERS ACTED THE SAME. THE DEALER STATED ON THIRD REPAIR SUMMARY THAT ROAD TESTED VEHICLE AND STATED VEHICLE TRACKING AND STEERING NORMALLY COMPARED TO OTHER MDX'S. THE VEHICLE IS STILL VEERING TO THE LEFT AS BEFORE. DRIVING LONG DISTANCES IS NOT ENJOYABLE WITH THE CONSTANT STEERING COMPENSATION REQUIRED.
EXTERIOR LIGHTINGNovember 14, 2015
WHEN DRIVING AT NIGHT ON COUNTRY ROADS,UP AND DOWN HILLS, A DARK LINE APPEARS ACROSS THE TOP HALF OF THE WINDSHIELD. LEAVING A VIEW OF 40 -50 FT. YOU CAN ONLY SEE THREW THE BOTTOM HALF OF WINDSHIELD. VERY DANGEROUS!! I PURCHASED THIS VEHICLE FOR ALL THE SAFETY FEATURES IT HAS ON IT BUT NOW I CAN'T DRIVE IT AT NIGHT. WENT TO DEALER AND THEY TESTED HEADLIGHTS ON A WALL WITH A BLACK LINE AND THE LIGHTS HIT 2-3 INCHES BELOW THAT LINE. WAS TOLD IT WAS FINE. I WANTED IT RAISED A BIT BUT WAS TOLD THE LIGHTS WERE JUST FINE AND CAN'T BE ADJUSTED. I HAVE READ SOME COMPLAINTS ON THIS VERY SUBJECT. I WOULD LIKE SOMEONE TO TEST DRIVE THIS CAR ON DARK, HILLY, COUNTRY ROADS THAT HAVE NO STREET LIGHTS. I ALSO FINE THAT ON HIGHWAYS, LIKE THE TURNPIKE, LOW BEAMS JUST DON'T GO REACH OUT FAR ENOUGH. I JUST WONDER IF THESE JEWEL EYE HEADLIGHTS ARE LINED UP CORRECTLY? THANK YOU FOR TAKING THE TIME TO READ THIS AND I HOPE THERE IS A SOLUTION TO THIS PROBLEM.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEOctober 9, 2015
VERY SIMILAR TO NHTSA ID NUMBER: 10762375. AFTER 3-4 DAYS OF DRIVING THE CHECK ENGINE LIGHT CAME ON ALONG WITH TRANSMISSION SYSTEM U0401, VSA PROBLEM, HILL START ASSIST PROBLEM ETC ETC ETC. THE SUV WOULD NOT SPEED ABOVE 35-40 MILES AND SHAKE. DEALERSHIP REPLACED CRACKED SPARK PLUG, IGNITION COIL - CAUSE - POSSIBLE MOISTURE IN SPARK PLUG. THEY WERE NICE ENOUGH TO TAKE THE CAR BACK AND CURRENTLY WAITING FOR IT TO BE REPLACED.
VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKESSeptember 9, 2015
FORWARD/FRONT COLLISION MITIGATION BRAKING SYSTEM DIDN'T ENGAGE ENOUGH TO REDUCE OR AVOID IMPACT OF THE COLLISION. MY VEHICLE TOOK A RIGHT TURN AT ABOUT 20-25 MPH AND TRAVELLED LESS THAN 2-2.5 CAR LENGTH BEFORE GETTING ONTO THE CURB AND HITTING AN IRON PILLAR ABOUT 2 FEET HIGH ON SIDE WALK. IT WAS A SIDE FRONTAL COLLISION AND THE PASSENGER SIDE FRONT WHEEL DIRECTLY HIT THE IRON PILLAR. THE VEHICLE SPEED WASN'T REDUCED TO MITIGATE IMPACT/DAMAGE FROM THE COLLISION AND VEHICLE TOOK FULL IMPACT OF THE COLLISION. THE FORWARD/FRONT COLLISION MITIGATION BRAKING SYSTEM MUST BE EVALUATED TO ASSESS SUITABILITY TO AVOID COLLISION WITH OBJECTS OF LOW HEIGHT.
STEERING,ELECTRICAL SYSTEM,ENGINESeptember 8, 2015
ON 9/3/15, I WAS PULLING INTO MY GARAGE WHEN ALL THE WARNING LIGHTS ON THE DASHBOARD WENT OFF - TRANSMISSION, CHECK ENGINE, LANE DETECTION LIGHT ETC. SINCE I WAS GOING OUT OF TOWN THE NEXT MORNING, I PUT IT IN REVERSE AND DROVE DIRECTLY TO THE DEALER. THE CAR WAS IN "LIMP MODE" AND I COULD ONLY DRIVE 35-40 MPH. I SHOWED THE TECH IN THE SERVICE DEPT. ALL THE WARNING LIGHTS GOING OFF, AND HE SAID HE HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. HE WROTE UP A WORK ORDER WITH THE FOLLOWING INFO: INSPECT FOR CHECK ENGINE LIGHT ON, CHECK ENGINE LIGHT FLASHING AND EVERY WARNING LIGHT IN THE VEHICLE IS ON, WOULD NOT ACCELERATE OVER 35 MPH. THE FOLLOWING DAY I WAS CONTACTED BY THE SERVICE DEPT. AND WAS TOLD THEY COULD NOT FIND A PROBLEM; THERE WERE NO LIGHTS ON, THEY EVEN DROVE IT FOR 40 MILES. THE SERVICE DEPT. SAID THEY ARE ONLY ALLOWED TO HOLD THE CAR FOR FIVE DAYS. TODAY, 9/8/25 I PICKED UP THE CAR. THE DEALER'S INVOICE READS: CAUSE: LIGHT ON 123505 DIAGNOSTIC TROUBLE CODES/PROGRAMMED FUEL INJECTION (PGM-FI) RETRIEVE CODES WITH THE HDS, READ DATA, 74 WA3. INSPECTED FOR CHECK ENGINE LIGHT ON, FOUND DTC P0303 (CYLINDER # 3 MISFIRE) RECORDED FREEZE DATA AND CLEARED CODES, AT TIME OF INSPECTION VEHICLE WAS RUNNING PERFECTLY, TEST DROVE VEHICLE TWICE ON EXTENDED TEST DRIVES AND ENGINE RAN PERFECTLY, NO DTCS ARE RESET NO PROBLEM IS PRESENT AT THIS TIME. SINCE THE SERVICE DEPT. COULD NOT FIND THE PROBLEM AND FIX IT, THIS MEANS THE CAR HAS NOT BEEN REPAIRED AND I AM DRIVING A DEFECTIVE CAR. THE NEXT TIME THE WARNING LIGHTS GO ON, I COULD BE TRAVELLING ON A CROWDED FREEWAY AT A HIGH RATE OF SPEED (WITH MY FAMILY INSIDE), THE CAR GOES IN TO "LIMP MODE - 35 MPH AND AN ACCIDENT OCCURS. THIS IS A SAFETY ISSUE. HOW CAN ACURA MANUFACTURE A $50,000.00 CAR AND THEIR DEALERSHIP NOT BE ABLE TO FIND THE PROBLEM AND REPAIR IT?
EQUIPMENT ADAPTIVE/MOBILITYAugust 31, 2015
THE ACURA LANE KEEP ASSIST SYSTEM (LKAS) MIS-READS SOME INTERSECTIONS AND JERKS THE WHEEL TOWARD A SIDE STREET ONLY TO QUICKLY TRY TO COMPENSATE BY JERKING BACK. THERE IS ONE INTERSECTION IN PARTICULAR THAT THIS HAPPENS CONSISTENTLY. THE DEAL SAYS THE SYSTEM IS WORKING PROPERLY. I BELIEVE THIS IS A SOFTWARE "DEFECT". IT IS QUITE STARTING THE FIRST TIME THIS HAPPENS AND AT SPEED IT REPRESENTS AN UNSAFE CONDITION. ANOTHER CASE OF A SAFETY SYSTEM CREATING AN UNSAFE CONDITION.
FUEL SYSTEM, GASOLINE,POWER TRAINAugust 3, 2015
WHILE DRIVING, THE MDX SHIFTS INTO NEUTRAL AND CANNOT BE SHIFTED OUT OF NEUTRAL. THIS HAS OCCURRED ON THE HIGHWAY MULTIPLE TIMES. THE INFORMATION DISPLAY SHOWS FIRST EMISSIONS PROBLEM, THEN TRANSMISSION PROBLEM. ACURA HAS A TSB OUT FOR THIS B15-034, BUT WON'T APPLY IT UNTIL THE PROBLEM APPEARS. HAVING YOUR VEHICLE SHIFT INTO NEUTRAL IN A HIGH SPEED ENVIRONMENT IS EXTREMELY DANGEROUS. TSB B15-034 NEEDS TO BE A RECALL BEFORE THEIR MDX SHIFTS INTO NEUTRAL DRIVING ON THE HIGHWAY AND THEY BECOME IMMOBILIZED AND PEOPLE ARE KILLED AS A RESULT....UPDATED 09/22/15 *BF
POWER TRAINJuly 13, 2015
THE 9 SPEED ZF TRANSMISSION HAS UNPREDICTABLE BEHAVIOR INCLUDING: DELAYED SHIFTING LEADING TO PAUSES IN POWER, DELAYED DOWN SHIFT DURING ATTEMPTS AT HIGHWAY SPEED ACCELERATION, JERKY SHIFTS, CAR REMAINS IN NEUTRAL WHEN SHIFTING FROM DRIVE TO REVERSE. VERY UNSAFE CONDITION DUE TO UNPREDICTABLE EFFECTS ON SPEED AND CAR CONTROL. THIS IS NOW A WIDESPREAD PROBLEM AFFECTING THE SAME TRANSMISSION IN JEEP, CHRYSLER, AND ACURA MODELS. THE ACURA TLX HAS PREVIOUSLY BEEN DESCRIBED WITH THIS PROBLEM. NOW THE SAME TRANSMISSION HAS BEEN INCLUDED IN THE 2016 MDX WITH THE SAME OUT COME......UPDATED 10/20/15 *BF THE CONSUMER STATED THE TRANSMISSION WAS REPLACED. UPDATED 12/17/15.*JB