173 consumer complaints have been filed with NHTSA for the 2019 Acura Mdx. Click any complaint to view the full owner description.
POWER TRAINApril 9, 2026
The contact owns a 2019 Acura MDX. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as intended and to exceed 5 MPH. The vehicle was driven to the shoulder of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact did not agree with the diagnosis. The contact stated that the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,692.
ELECTRICAL SYSTEM,ENGINEApril 2, 2026
My car has stalled while driving on the highway multiple times now. The first time it happened, it lost power, stopped accelerating, and cycled through multiple warning lights, causing a significant safety risk. I pulled over and it restarted within minutes. I took it to a repair shop and they could not find a problem with it, even with the codes provided. Nothing pointed to a solution. It happened two other times while I was driving my child on a highway where it lost acceleration and then kicked back in. Again, this post, a significant safety risk as always in a fast lane on a highway with my child cars behind me had to hit their brakes to avoid me after this incident. Other times it doesn’t lose power, yet it cycles through warning lights randomly. I took it to the dealer instead of a local shop. They texted me about items that should be fixed per an inspection, including struts and a battery replacement. Complete with a large bill just for diagnostics. Yet, nothing was found having to do with the main problem at hand. Losing power while driving. . My battery is less than six months old. I had it tested and it is fine. My vin is not listed in the recall, but, all of the symptoms match the other recalls of the same year make and model.
LANE DEPARTURE,FORWARD COLLISION AVOIDANCEMarch 19, 2026
The front camera mounted near the rear view mirror stopped working which caused several systems to fail. Acura was slow to respond and was not able to complete the repair because the camera was backordered for several months.
AIR BAGSMarch 19, 2026
While driving at 25 miles an hour on a smooth curving road out of a housing area my wife who was driving and my grand daughter in the front passenger seat heard a loud boom that sounded like somthing hit the roof. My grand daughter looked into the back passenger area and said she saw a large buldge in the headliner near the back window on the drivers side. My wife continued driving saftly to the nearest parking lot and parked the vehicle, she got out and inspected the roof and found no dammage of any kind. she opened the back window tail gate and saw a large fist size buldge in the headliner near the open area on the drivers side. She had no idea what happened. There were no waring lights or indicators that indicated a problem and she drove home and showed it to me. When I saw it I thought it was a rear window or curtian air bag that tried to deploy but did not break through the headlinner. I have called the dealer and scheduled an appointment to check it out on thur March 26 at 09:00 2026. I verified that there are no indicators or warning lights that indicate a problem. The service department said it should be safe to drive until then.
FORWARD COLLISION AVOIDANCE,LANE DEPARTUREMarch 9, 2026
Constant errors in dash. Cruise control fails while driving. Auto braking no longer works. Warning of other vehicles in blind spots does not work anymore. Many error in dash display regarding the camera and lkas are displayed.
FORWARD COLLISION AVOIDANCEFebruary 28, 2026
UNKNOWN
POWER TRAIN,ENGINEFebruary 7, 2026
While driving at highway speed, the vehicle suddenly lost the ability to accelerate. Immediately prior to this, the vehicle was making an abnormal engine noise, which continued until the failure. "Drive" light turned off and the "Neutral" turned on its own. I tried to get it to shift back to "Drive" and it wouldn't. I pulled off to the side of the highway. The engine stalled and the vehicle would not restart. The vehicle was towed from the highway and we were told to have it towed to Acura dealer in the morning. This incident occurred while Recall 23V-751 (engine connecting rod bearing defect) was open and incomplete.
UNKNOWN OR OTHERJanuary 22, 2026
We had the recall repair done on the start/stop feature on our MDX and it seemed to work initially. But recently the feature has caused the vehicle to stall at intersections again as it did before. It’s happened at least 3 times in the last six months with the most recent occurrence being on 1/20/2026. These occurrences happen despite the fact that we try to remember to turn off the feature when we start our trip. Each occurrence has stalled the vehicle at a traffic light in rush hour traffic. It’s very frightening and we are lucky that it hasn’t caused an accident or gotten us shot! We live in Texas (funny but not).
WHEELSJanuary 21, 2026
Factory wheels on Acura MDX cracking at low mileage under normal driving conditions. Structural failure concern.
EXTERIOR LIGHTINGJanuary 20, 2026
The taillights on this vehicle are defective. I have already had one taillight replaced and now the other side needs to be replaced. These taillights are $300 each for parts only.
ENGINEJanuary 9, 2026
I was merging onto the interstate from another interstate when my car suddenly became limp and would not accelerate. I had zero warning there was anything wrong with my car, only 67,150 miles. I had to coast to the side of the road and it wasn't driveable. I was forced to have it towed to Acura to find out it's a rocker arm oil pressure switch that apparently goes out after 60,000-100,000 miles. Without warning, this is a huge safety issue. There should be a backup switch and notification to get it to a dealer. I had 3 kids in the car, traveling 65 when it suddenly decided to stop accelerating. ZERO warning. It was terrifying. I could have been hit by another car on the interstate, with 3 kids in the car, zero warning to cars behind me that my speed went from 65 to almost nothing instantly. I've always owned Honda cars and this is the first vehicle I've ever had this happen in. Dealership confirmed it was a faulty switch, nothing to do with low oil, dirty oil and I have that in writing. Acrua/Honda should figure out how to alert users that there is an issue before there is an issue. Or put this on the maintenance schedule because I'm terrified to drive this car now. Or how will I know if it's ready to do it again. Again, some type of backup switch that works for a bit until you can get it to dealer. I had to be towed to dealer. Kids had to be picked up. All things that could have been avoided if Honda did a better job.
UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCEJanuary 7, 2026
Front windshield camera went bad due to overheating. When malfunction it gives multiple warning lights, everything that has to deal with front windshield camera does not work. Ive hearing multiple and multiple stories online and in person that they too is affected by camera malfunctioning. There needs to be a recall on it as it is affecting way too many people. My car is a 2019 with ONLY 47000 miles pretty much still new. Parts plus labor and camera calibration is $2200
FORWARD COLLISION AVOIDANCE,LANE DEPARTUREDecember 31, 2025
Multi purpose camera stops working while in use causing safety features to stop working. Has almost caused a serious accident.Acura is stating it is not an issue they feel obligated to fix.
ELECTRICAL SYSTEM,ENGINEDecember 2, 2025
Since the purchase of my Acura MDX 2019, the following problems have been reported to the dealership and to Honda Manufacturing Inc. without any resolution. The dealer shop has replaced recall parts, but the problems persist and have not gone away. The vehicle stalls and stops working while driving. The engine makes knocking/rattling noises upon becoming disabled while driving.The engine would randomly not start when turning it on. When car becomes disabled the dashboard lights up warning lights displaying messages intermittently of the following problems: Anti-Lock Brake System Problem (ABS), Vehicle Stability Assist (VSA), Hill Start Assist, Trailer Stability Assist, Collision Mitigation System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist, Brake System, Brake Hold System, Electric Parking Brake, SH-AWD, Keyless Start System and Power Steering System (EPS) Problems, while displaying ACC and LWKS codes. Additionally, the vehicle runs improperly and shuts down completely making the window, doors, etc, inoperable while passengers are inside locking me in and my entire family for long periods of time. A few times has left me either myself or with my children and dog inside. The only place where I take my car for services is where I purchased it (Chevy Chase Acura). The issues noted are the same reported by the recalls I have received, and I have not taken it somewhere else because of that reason. Nobody can fix them as the problems are manufacturing issues that even Acura/Honda cannot repair. This safety defect can kill or seriously injure me, my passengers, and other drivers on the road. As noted in one of the many recalls the fuel pump defect can cause the vehicle to stop in the highway and could prevent an engine from starting or cause a vehicle to stall while being driven, it potentially increases the risk of a fire, crash, or injury. My car continues to have these issues and nobody is helping me. Please help!
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESNovember 19, 2025
Turned on my car last night and many lights appeared including emissions system problem, electronic brake problem and SH-AWD malfunctioning. All the lights came on at once. According to forums, this is happening with many Acura RDX, MDX models and manufacturer does not have a clear way to repair or resolve the issue. My car has had all the routine maintenance and is scheduled for the 2 recalls to be repaired next week.
POWER TRAINNovember 11, 2025
The transfer case is blown, with metal debris collected in it. This has caused the all wheel drive to not work because the transfer case is not sending any power to the rear wheels. The car dashboard doesn't register that that transfer case isn't working, so it it thinks the all wheel drive is working, when it isn't. A bad transfer case can cause the car to lose control or traction when it needs to use the all wheel drive system or completely stop while on a highway because it can lead to damage to other parts of the power train. This has been confirmed by an independent service center. There are no warning lights telling me the transfer case is blown or that there are any issues with the power train. The only sympton I noticed was a high pitched sound when driving. These symptoms first appeared about 3 weeks ago.
STEERINGOctober 30, 2025
Loud clunking noise when steering, possibly the rack and pinion. Control arms and struts have been replaced.
ENGINEOctober 28, 2025
My car has failed to restart while sitting at red lights. The engine complete shut down. This has happened twice now since I have owned the vehicle. The first occurrence was around March 2024 and the most recent occurrence was 09/2025. Very dangerous situation both times and I had my child in the car.
FORWARD COLLISION AVOIDANCE,LANE DEPARTUREOctober 26, 2025
Camera is failing - reportedly due to a bad internal ground-wire. Acura is charging $900 for the part and $1600 for the installation and calibration of a new unit !! Also - the unit is a black color, and located right behind the windshield, so bakes itself to death. Acura should be using white colors inside the space, limit the un-used volume, and recalling the units (or at least providing a low-cost unit) to allow simple replacement and improve safety. Such an important AND EXPENSIVE part should not be failing so often. The MXers.org web site has hundreds of posts about this item. ALSO - the parts should be pre-calibrated! Acura wants several hundred $$ to calibrate it and 4 days to do it. NHTSA should NOT be requiring ADAS technology if it is so fragile and expensive to fix/replace, as in the long-run owners will not maintain it (e..g $2,400 repair bills for a small camera part nad 5 minute change). See: https://www.mdxers.org/threads/multiple-errors-that-wont-go-away-adaptive-cruise-lane-keep-assist-road-departure-collision-mitigation-now-with-troubleshooting-and-solutions.182671/
ENGINE AND ENGINE COOLINGOctober 21, 2025
The contact owns a 2019 Acura MDX. The contact stated that while at a stoplight with the Auto START/STOP feature activated, the vehicle failed to restart after releasing the brake pedal. The contact stated that the vehicle was able to be restarted approximately 5 minutes later. The failure had occurred on several occasions. The local dealer was notified of the failure, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was made aware of NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING); and related the failure to the action number. The failure mileage was 1,000.
FORWARD COLLISION AVOIDANCE,LANE DEPARTURESeptember 20, 2025
The front camera responsible for forward collision warning and lanekeep has failed. The camera has part number 36160-TYR-A02. It failed on it's own but it could have been alot worse if it failed before a collision occurred. The dealer and independent repair shop said it was the camera code U3000-49 and this was an out of pocket repair. The symptoms include having these error messages on the gauge cluster. Adaptive Cruise, Lane Keep Assist, Road Departure, Collision Mitigation, and Auto High Beam Problem. At first it would intermittently show up but then after a while those errors would not go away.
VISIBILITY/WIPERSeptember 12, 2025
We just got into the vehicle and was driving down the road when the sunroof exploded. Nothing hit it and nobody was around us when it happened. I about went off the road. Didn't know what happened. Very scary that a sunroof can just explode on its own with nothing hitting it.
POWER TRAIN,ENGINESeptember 10, 2025
while driving, mdx loose power especially on freeway speed. engine start jerking.
POWER TRAINAugust 30, 2025
I was driving at about 65mph on the NJ Turnpike at 7:45pm on 8/28/25 when suddenly the accelerator pedal was non-responsive over a period of about 3-5 seconds. The RPMs dropped (engine did not stall) and the vehicle speed began to diminish. No warning lights showed and the dashboard remained lit as usual. The road was wet from a recent downpour. This was a very scary moment as my vehicle was surrounded by trucks. I further depressed the accelerator pedal and was able to regain control of the vehicle. This is the one and only time this happened with this vehicle as far as I am aware. I have scheduled to bring it to Acura service next week regarding this issue. A Google search has revealed several class action lawsuits regarding this issue.
POWER TRAIN,ENGINEAugust 25, 2025
My 2019 Acura MDX which was owned for less than two years, broke down due to a transmission failure. The vehicle had an open recall (one of many recent) delayed by Acura for months, which research shows can cause engine and transmission damage. Acura of Reno denied the recall link and misattributed the failure to “incorrect fluid,” despite admitting the fluid was correct to myself and other businesses. I believe this breakdown was directly related to the open recall and request an investigation into Acura’s handling of these failures. There have been many legal cases against acura regarding this matter previously.
LANE DEPARTURE,FORWARD COLLISION AVOIDANCEAugust 14, 2025
The windshield camera suddenly failed one day while driving and it ended up disabling all the driver assist systems including the emergency braking, lane keep assist, forward collision, auto high beam, cruise control etc. Over the next few weeks the system kept randomly working and failing during driving every few hours or minutes. The discussion forums are filled with people complaining about the same issue with ALL Honda and Acura vehicles starting 2013 where they camera suddenly fails and then start working intermittently until it eventually fails. It seems Honda is using the same defective camera across all it's Honda and Acura models which is a big safety hazard and they refuse to acknowledge the issue.
FUEL/PROPULSION SYSTEMJuly 30, 2025
My vehicle is showing identical symptoms to those described in recall 21V-215/23V-858 related to the fuel pump. Although my VIN is not listed in the recall, I would like to verify whether my fuel pump is part of the defective batch, as it is failing in the same way (e.g., loss of power, engine shutting off, hard starting when cold, etc.). Or please confirm if my car symptoms are related to different campaigns.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEJuly 7, 2025
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
POWER TRAINJune 21, 2025
At only 44,318 miles, my 2019 Acura MDX began showing clear transmission problems in the lower gears — including delayed acceleration, gear slipping, and jerky movement when starting or turning at low speed. These symptoms posed an immediate safety risk, especially when merging into traffic or making turns across oncoming vehicles. I first brought the car to Oakland Acura, which incorrectly diagnosed it as a transfer case issue. Their misdiagnosis delayed the repair process and added unnecessary cost and time. I then had the vehicle evaluated at Acura Concord, where it was correctly diagnosed as transmission failure in the lower gears. An independent, certified mechanic also confirmed the same diagnosis. Despite multiple confirmations of premature transmission failure — and a full maintenance history — American Honda offered only a $900 discount on a $9,600 repair, citing the vehicle being just outside the time warranty (but with low mileage well under 50K). I believe this is a manufacturer defect, not a wear-and-tear issue. Safety Concern: This transmission failure is not just inconvenient — it is dangerous. The vehicle hesitates when accelerating from stops or low speeds, which can lead to accidents at intersections, highway merges, or left turns. The misdiagnosis further delayed identifying and addressing this issue. I am filing this complaint to urge NHTSA to investigate whether this is part of a broader pattern with Acura MDX transmissions, and to help prevent similar risks for other drivers and families.
POWER TRAINJune 20, 2025
Rear differential SWD light came on was told it was my tires but in fact it is water corrosion in the rear differential oil pump and subframe wiring harness. Acura is aware of the issue but will not warranty the work. This should be a recall
UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCEJune 5, 2025
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
UNKNOWN OR OTHERMay 23, 2025
The passenger windshield behind the driver's seat smelled of smoke and exploded the car while driving. This model has had multiple of the same problem with other cars and refused to identify and fix the problem. I have been informed by Acura that it's an out-of-pocket expense and not covered by warranty because it's not yet under recall despite several occurrences.
FUEL SYSTEM, GASOLINE,POWER TRAINMarch 20, 2025
The contact owns a 2019 Acura MDX. The contact stated that the vehicle shifted to park while driving at an undisclosed speed. The engine and EVAP system warning lights were illuminated. There was a leak from the Evaporative Emission Control (EVAP) system. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
EXTERIOR LIGHTINGFebruary 27, 2025
The headlight assemblies to my vehicle have become defective. The headlight assembly, both right and left, has moisture intrusion within the headlight assembly, creating condensation build-up inside the housing. This issue also caused the headlights to become white and hazy in appearance. I was advised by the dealer that this would lead to failure with the lighting and would have to be replaced. I purchased a certified used vehicle with Tustin Acura in August of 2022 and also purchased an extended warranty for piece of mind. In the 2 1/2 years that I have owned the vehicle, I have added about 25k miles and have always garaged the vehicle. When the issue was reviewed by the dealer, they refused to cover the problem under warranty and requested that I reach out to American Honda for further assistance. I did that but was denied and told the issue was caused by "outside influence," but provided no explanation as to what this meant. To me it felt like I was being blamed for clearly a defective issue. A Google search of this issues revealed to me that this was a common issue with 2019 Acura MDX vehicles. To replace the headlights would be a cost to me of nearly $3,000. it seems almost ridiculous to pay for clearly defective equipment. I fear that my inability to afford this great expense with lead to headlight failure that could result in a collision if this failure were to occur at night.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFebruary 7, 2025
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
ENGINE AND ENGINE COOLINGFebruary 4, 2025
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ELECTRICAL SYSTEMJanuary 18, 2025
Electric Parking Brake Problem and Emission System Problem lights came on spontaneously
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCEJanuary 13, 2025
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 8, 2025
The contact owns a 2019 Acura MDX. The contact stated that while driving at various undisclosed speeds, an abnormal sound could be heard coming from the engine and a fuel-burning odor leaked into the interior and exterior of the vehicle. The transmission jerked while driving. The failure occurred on several occasions. The contact received a notification of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 ( ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
POWER TRAIN,ENGINENovember 30, 2024
Engine failure due Dealership refusal to fix recall items. Engine completely stop working in between drive.
POWER TRAINNovember 27, 2024
In front of the red light on the way to work in a morning, I stopped my MDX, then when the red light changed to green, I pressed gas pedal to cross over the street, but unfortunately, my car was pulled backward, and meanwhile, I heard a loud sound of Bang from my mdx. I suspect that the loud sound must be from the gears conflicting in the transmission when automatic transmission shifts. Moreover, the car jerks at around 45 mph speed sometimes. Acura must recall fixing this issue.
ENGINE,FUEL/PROPULSION SYSTEMNovember 26, 2024
The car is stalling on the highway.that very scary situation the dealer said they don’t have the parts to fix it. Also they said till the check light doesn’t come on they can’t fix it. I don’t know what to do
ENGINE,FUEL/PROPULSION SYSTEMNovember 20, 2024
We received these recalls more than a year ago and after we called the Acura dealership they told us that there were not enough parts to fix the cars now and that they would give us a call when they had the parts, after two months we called them again and same statement, and same thing for 3 more times with the span of six months. today after more than a year I called again and they are saying no part is available! Since I am worried about safety I don't drive my car out of the city but it seems that Acura has no plan to address these recalls.
FUEL SYSTEM, GASOLINENovember 19, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINENovember 18, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while attempting to drive from a complete stop at a traffic light, the vehicle stalled, nearly causing a crash. Several unknown warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.
FUEL/PROPULSION SYSTEMNovember 16, 2024
In February 2024, received a recall for fuel pump module, which can result in prevent engine from starting, cause vehicle to lose driver power, or stall while driving. Can also result in failing emissions inspection. Acura reports that repair is not available until Fall 2024. In October 2024, while at a stoplight, auto idle-stop was engaged, and engine stalled and would not turn on. Vehicle needed to be turned off and then engine started at that time. A previous recall that affected auto idle stop was addressed in May 2023 where engine does not auto restart after entering auto idle stop. In April 2023 Acura provided a software update, however in October 2024 the engine stalled as mentioned above. Additionally, a local emissions test was performed and failed around April 2022, and passed a second time when performed a few weeks later. Even after experiencing symptoms of recall 23V-858, recall has not been able to be addressed. This vehicle was brought into Acura in November 2024 for an another recall (23V-751) and I was told that current unaddressed recall may be available within the following month but could not provide any further assistance. Engine stalling at a stoplight puts my family at risk, as well as others. If engine is stalling at a stoplight, engine may stall at other times, including while driving, increasing risk of accident. Recall has been undressed for almost 10 months.
UNKNOWN OR OTHERNovember 12, 2024
I just read about this new recall on Honda and Acura vehicles. I just wanted to say that I am really mad at Honda and you guys at NHTSA. You just put these issues out there in the media that Honda and Acura have all these safety issues and these are really dangers issues people could loose their lives here , but no one fallows what Honda and Acura are doing. I have 2019 Acura MDX and I got this recall flayer in the mail I late 2023 and the flayer stated that we will be notified by Acura and Honda when the parts are available. And it clearly says that this is a dangerous recall lives could be at stake. Guess what now is November 2024 and I was never notified by any means no flayer no phone calls no email no nothing. Nobody cares . Now this comes out again same issue and what nobody cares again. This is ridiculous someone should be held accountable for putting my kids my family in danger. Like I said my vehicle was recalled in 2023 for this same dangerous issue and no one ever contacted or sent another flayer again. Good thing I called Acura two weeks ago just out of curiosity about the recall for 2023 . They said oh ok will schedule you for Aril of 2025 hahaha. This is crazy it takes two years to fix an issue this dangerous. And guess what they will probably call me in April of 2025 and say they have no parts and that would be able to schedule me for 2026. Yeah that how dese recallls work and no one cares about people and family lives.Thank you Honda Acura and NHTSA.
POWER TRAINNovember 6, 2024
Transmission has hard shifts, delay accelerations.
ENGINE,FUEL/PROPULSION SYSTEMOctober 18, 2024
There are two open recalls, and I have tried reaching out local dealer as well as Honda email, to get these repaired. However, I have been told that fix is not available. It has a year plus and I worry driving car with these issues ignored by Honda. Thanks.
UNKNOWN OR OTHEROctober 7, 2024
We have had several recall on this automobile. The 2 outstanding recalls are almost a year old. One is for the fuel pump and the other is the connecting rod bearing. My wife is afraid to drive the car long distances because of this. We would like the dealer to buy the vehicle back if they can't perform the repairs.
FUEL/PROPULSION SYSTEMOctober 7, 2024
Received a recall notice Feb 2024. It is now 9 months later and manufacturer has said they have NO ETA when parts will be available after multiple calls. They are vague with the issues. Told if I think I have the issue, I can bring my car in for diagnosis. If they don't find the problem I have to continue to wait AND they will charge a diagnostics fee for troubleshooting. I am concerned I have an unreliable vehicle that could fail at any time. I think 9 months is more than reasonable to have a recall fixed and replacement parts manufactured.
ENGINE AND ENGINE COOLINGSeptember 27, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hopkins Acura of Fairfield (2459 Auto Mall Pkwy, Fairfield, CA 94533); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINESeptember 23, 2024
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel system, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
FUEL SYSTEM, GASOLINESeptember 18, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINESeptember 17, 2024
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was informed by the dealer that the vehicles for sale or trade were being prioritized before repairing other vehicles. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
POWER TRAINSeptember 6, 2024
Driving down 45 at 70mph. Attempted to accelerate and change lanes. Car lost engine power and was almost rear ended before power was restored. Have been waiting almost a year for recall to be complete. Grubbs Acura called is the other day to have service performed. Made the aware of the symptoms. They tried to have us pay for a diagnostic. Informed them that the symptoms were that of the recall. We believe. The engine may have damage and should be further inspected and or replaced. The informed is that they replaced the connecting rod through the oil pain and did not touch the timing belts. However it’s time for timing belts and other maintenance to occur in the next 5k miles. Feel like the job was rushed and it is a safety hazard.
UNKNOWN OR OTHER,ENGINESeptember 3, 2024
Engine poweer failure while driving at highway speed. Vehicle could not maintain allowed highway speed (above 45 mph) while moving in fast traffic. First warning indicator appeared after driver noticed loss of power while driving 60 mph. Independent service center confirmed error code p0304, misfiring cylinder. Could not identify problem with spark plug or ignition coil. Technition found engine knocking during diagnostic exam.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEAugust 29, 2024
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLINGAugust 26, 2024
The contact owns a 2019 Acura MDX. The contact stated that the vehicle was taken to the local dealer for routine maintenance, and it was diagnosed that the tensioner was leaking, and the timing belt needed to be replaced. The vehicle was not repaired. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V298000 (Engine and Engine Cooling). The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 35,000.
ENGINE AND ENGINE COOLINGAugust 8, 2024
See attached document for complaint
ENGINE AND ENGINE COOLINGAugust 7, 2024
The contact owns a 2019 Acura MDX. The contact stated while reversing into a parking space, the vehicle stalled. The check engine warning light was illuminated, and the message "Transmission Failure" was displayed. The vehicle was able to be restarted after 30 minutes. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), which could be related to the failure; however, the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle had failed to start and was undrivable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,222. Parts distribution disconnect.
EXTERIOR LIGHTINGAugust 7, 2024
The contact owns a 2019 Acura MDX. The contact stated while operating the vehicle, the rear tailgate lid light failed to illuminate as designed. The vehicle was taken to the local dealer who diagnosed that the rear tailgate lid lighting assembly was faulty due to water intrusion and that the assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V256000 (Exterior Lighting). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 98,000.
FORWARD COLLISION AVOIDANCE,LANE DEPARTUREJuly 24, 2024
2019 Acura MDX A-Spec Started up the SUV and the following appears on the dash: ACC problem Collision Mitigation Problem Lake Keep Assist Problem Auto High Beam Problem Battery has been replaced and issue still exists. Cruise control does not work at all. "Break Problem" light remains lit.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJuly 24, 2024
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLINGJuly 24, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMJuly 23, 2024
I was driving down the highway today at 70 mph and all the lights illuminated on my MDX. It began to struggle to keep speed and eventually shut down once I was on the service road. I was extremely scared and nervous that I was going to be involved in an accident or the car was going to blow up as it started bouncing up and down while I was still on the highway.
VISIBILITYJuly 15, 2024
The contact owns a 2019 Acura MDX. The contact stated while driving or while the vehicle was parked, during inclement weather, there was water seeping through the sunroof of the vehicle. The floor in the front of the vehicle had been accumulating water. The vehicle was taken to a local dealer where it was repaired; however, the failure persisted. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
ENGINE AND ENGINE COOLINGJune 28, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINEJune 12, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJune 7, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLINGJune 7, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINEJune 7, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINEJune 7, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJune 5, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet contacted. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 98,000. Parts distribution disconnect.
STEERING,FUEL/PROPULSION SYSTEMJune 4, 2024
Two recalls outstanding from November 2023. Parts not available to fix the problems until April 2025.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEMay 30, 2024
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
VEHICLE SPEED CONTROL,ENGINEMay 22, 2024
The contact owns a 2019 Acura MDX. The contact stated that while his wife was traveling on Interstate 75 and driving 85 MPH, the vehicle independently slowed down, failed to accelerate, and shut off. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 42,000.
UNKNOWN OR OTHERMay 18, 2024
The auto start/stop feature of the vehicle activated on the exit ramp of a highway, it did NOT restart the car but disabled all use and automatically shifted to neutral and would not power down, shift into another gear, or do anything. My wife had our children in the car during a high traffic time of day and my vehicle was disabled for approximately 5 minutes. Other cars exiting the highway at a high rate of speed had to go around my vehicle to continue. This is the second occurrence like this and previous “repairs” was the dealership just replacing the battery. This is the second time my family has been put at risk. The vehicle is available for inspection and there is a call in to the local dealership who has nobody available to speak with me until Monday.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEMay 6, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
UNKNOWN OR OTHERMay 6, 2024
I have been trying to address the open recall with the dealership I purchased the car from. Bernardi Acura of Boston. They scheduled the original appointment 4 weeks out and then the day before, they call to reschedule another 8 weeks later. The mechanic stated the repair should be done ASAP as it is a safety issue. I have been trying to get feedback whether the car is safe to drive and why they are pushing out the appointment, but I have not been given a response. I opened a complaint with Acura and the GM of the dealership.
ENGINE,FUEL/PROPULSION SYSTEMApril 29, 2024
I have three recalls on my vehicle. I am trying to get them serviced and the Acura dealership is stating that they do not know when they can service the fuel pump because they haven't created/issued any parts. They will not let me book to service/fix the connector rod bearing before August. I am concerned with the safety of my vehicle due to these recalls and not being able to get them fixed ASAP.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEApril 28, 2024
After driving for an extended timeframe (approximately 3 hours, trip was traveling between Des Moines, Iowa and Kansas City, Missouri) at Highway/interstate speeds, upon slowing down from those speeds, the vehicle goes into limp mode and check engine light begins blinking. After pulling over and turning car off and on again, normal behavior resumes. This has happened both as I arrived in the Kansas City area, and upon my return home to the Des Moines area. Depending on circumstances for when vehicle enters limp mode, there’s a significant risk of causing an accident. Dealer was unable to pull any codes and therefore is unwilling/unable to address the issue.
EXTERIOR LIGHTINGApril 22, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 19V256000 (Exterior Lighting). The dealer was made aware of the issue, but the service manager initially refused to perform the recall repair free of charge due to the vehicle's salvage title. However, after the contact threatened to report the dealer, the dealer complied and repaired the vehicle free of charge under NHTSA Campaign Number: 19V256000 (Exterior Lighting). The manufacturer was made aware of the issue with the dealer. The contact had not experienced a failure.
ENGINEApril 21, 2024
In March, I made an appointment at Lehigh Valley Acura in Emmaus, PA 18049, to address NHTSA Recall Number 23V-751 on my 2019 Acura MDX. When I got to the appointment on [XXX], the service technician told me that American Honda will only send parts for recall-related repairs for cases where the "vehicle is showing evidence of the connecting rod bearing defect." Since the evidence of the defect is that the car could "stall while driving," I believe this sounds like a defect that should be addressed immediately. I called American Honda on [XXX], and was told that they don't have sufficient parts to fix all the vehicles covered by the recall. The person I spoke to said that we would get a letter in the mail when it is our turn. I believe this is negligence on the part of American Honda and Lehigh Valley Acura. How do I get this defect addressed immediately? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FORWARD COLLISION AVOIDANCE,LANE DEPARTUREApril 19, 2024
Problems may occur intermittently, including during engine startup and while driving, with warning messages appearing on the dashboard: Auto High-Beam Problem, Road departure mitigation sysem problem,, Collsion mitigation system problem, Lane keeping assist problem and Adaptive cruise control problem. All of Advanced Driver Assistance Systems can't be used.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCEApril 18, 2024
MULTIPLE OCCASIONS THE BRAKE COLLISION SENOR ACTIVATES WITHOUT AN OBSTACLE IN SITE. THE CAR WOULD SPONTANEOUSLY BRAKE AS THE WARNING SENSOR FLASHES ON THE DASHBOARD. NO RESULTING CRASH, BUT A FEW CLOSE INCIDENTS.
ENGINE AND ENGINE COOLING,ENGINEApril 12, 2024
See attached document for complaint
FORWARD COLLISION AVOIDANCEApril 10, 2024
Forward Collision Mitigation braking randomly activates and slams on the brakes despite no cars/obstacles/items in front of it. I have luckily not been rear-ended, but I've had several close calls when driving in traffic (car noses dipping behind me). The dealership has so far been unable to replicate this issue and stated that unless they can replicate there is nothing they can/will do to fix the issue.
ELECTRICAL SYSTEMApril 10, 2024
Infotainment system randomly becomes unresponsive and the screens will go black. The dealership stated that my phone was causing the issue. This is not true as the issue has happened when my phone is not in the car, phone is in the car/connected via bluetooth, in the car/connected via apple carplay (wired connection). This could be dangerous during the summer as these screens control the temperature controls and some of the safety systems.
POWER TRAIN,ENGINEApril 10, 2024
2 Issues: Transmission shifts hard between 35-50mph and 50-60mph. Dealership accused me of utilizing improper gas which is not factual; this car has only received the recommended premium octane gas since I purchased it as a Certified Pre-Owned vehicle. Recall: vehicle is currently under crank shaft recall. In the original notification, Acura stated parts would be available in April. Per the Acura dealer, Acura told them parts will not be available until October. This timeline is unacceptable for such a serious safety recall (risk of fire/crash). I feel unsafe driving this car and am worried I will not get fair market value with the recall still open.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEApril 8, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINE AND ENGINE COOLINGApril 8, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, there was a rattling sound coming from the engine compartment. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
ENGINE AND ENGINE COOLINGApril 3, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEFebruary 26, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond and started to decelerate. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was 45,705. Parts distribution disconnect.
ENGINE AND ENGINE COOLINGFebruary 20, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated while her nephew was driving at an undisclosed speed, he noticed smoke coming from the front and rear of the vehicle. No warning light was illuminated. The contact’s nephew pulled off the road to lift the hood of the vehicle where he saw flames. The Fire and Police Department arrived at the scene however, the fire had already been extinguished. The contact was unaware if a Police report was filed. There were no injuries. The vehicle was towed to the nephew’s residence where the Insurance Adjustor took pictures of the damages. The vehicle was towed to Mack's Automotive but due to the extensive damage, the vehicle was not repaired. The contact was informed by Mack's Automotive that the rod went through the engine causing the oil to leak which caused the engine to catch on fire. The vehicle was towed back to the nephew’s residence and remained unrepaired due to the cost and because the Insurance provider declined to pay to repair the vehicle because it was deemed a mechanical failure. The manufacturer was made aware of the failure and opened a claim; however, the contact had not spoken with the manufacturer personally. The failure mileage was unknown.
FUEL/PROPULSION SYSTEMFebruary 18, 2024
While driving the vehicle at highway speeds the accelerator pedal became unresponsive. Additional force on the pedal pushed it to the floor with no response from the engine. After letting off the pedal while trying to pull the vehicle over to a safe location along the road, a press on the pedal from fully released, caused the engine to rev up and propel the vehicle again. This has happened 3 times but is very random, and not easily reproducible. It is a very unsafe condition when it does happen as the vehicle loses speed, and the driver no longer has speed control!
ENGINEFebruary 9, 2024
Unknown, manufacturer says can’t be fixed. It MOST certainly can be fixed! They just don’t want to do it.
ENGINE AND ENGINE COOLINGJanuary 26, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 24, 2024
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMJanuary 16, 2024
The contact owns a 2019 Acura MDX. The contact stated while attempting to make a left turn from a complete stop, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer, where an unknown software update was performed under an unknown recall. Additionally, the contact stated that upon pressing the park(P) button to park the vehicle, the vehicle failed to respond. The contact stated that the vehicle responded after several attempts. The contact stated that while driving at various speeds, the vehicle was jerking upon depressing the accelerator pedal. The contact received notifications of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
ENGINEJanuary 11, 2024
Engine had a knocking noise, went to dealer and explained the problem. They mentioned there was a recall regarding this issue but when my vehicle's Vin was typed in they said it was not part of the recall. A few days later all the warning lights in the instrument panel came on and soon after the engine went bad and had to replace it. My vehicle had approximately 45k miles when this happened. I was completely shocked, angry and disappointed with Honda Motors when they didn't want to take responsibility. It's obvious this was a manufacturing problem with these engines and they should reimburse vehicle owners that had issues with these vehicles. Thank you for your attention!
ENGINE,FUEL/PROPULSION SYSTEMJanuary 10, 2024
rod bearin system and fuel pump recall expansion system
ENGINEJanuary 10, 2024
Beginning in October of 2023, I was hearing an engine knock/ticking. Acura tech support at the local dealership said my rear cylinder head needed to be replaced. I asked Acura how, since my car is only a few years old, could this cylinder head already be bad. They responded that these vehicles are mass produced by the hundreds of thousands and sometimes bad parts or installations slip through. I paid $7,500 for the new cylinder head, but now I see the new recall about engine crank shaft and the connecting rod bearing can wear and cause damage to the engine. It further says if you hear engine knocking, to immediately call Acura.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 9, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEJanuary 6, 2024
I was yielding to make a left hand turn , in the middle of the intersection, and my car turned off and wouldn’t turn back on. In addition the car occasionally jerks as I’m driving almost like if it changes gear. Sometimes I can’t get the car in park position I have to press the button multiple times. The recall going on right now can cause a fire crash or injury and they cannot replace the parts until April 2024 and I don’t feel safe driving my car.
ENGINE AND ENGINE COOLINGJanuary 3, 2024
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
POWER TRAINDecember 22, 2023
Transmission is very laggy when stepping on gas pedal causing late takeoffs. It may damage internals. Also very hard shifting at certain speeds
STEERING,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLNovember 28, 2023
The contact owns a 2019 Acura MDX. The contact stated that occasionally while accelerating, at a stop, or while driving, the vehicle lost motive power and stalled. While driving at approximately 50 MPH, the vehicle unintendedly accelerated to 80 MPH. Additionally, while driving at an undisclosed speed, the brakes activated independently. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. Upon returning the vehicle, the warning lights were flashing or beeping without a light. The steering wheel was loose. The steering wheel also turned a third of the way, but the wheels failed to respond. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer was contacted and opened a case. The failure mileage was approximately 36,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGNovember 14, 2023
The back inner tail light on my car is not working, which is the following recall, however, according to acura, my vin does not apply and does not show a recall. I believe this is an error since I am having the exact issue and my vin should be included in this recall. NHTSA RECALL NUMBER:19V-256 MFR CAMPAIGN ID:M49 CAMPAIGN DESCRIPTION:2014-19 MDX Tailgate Inner Taillight Safety Recall RECALL DATE:03/28/2019 RECALL STATUS:17 Character VIN Required
ELECTRICAL SYSTEM,ENGINENovember 14, 2023
During normal driving transmission will shift to Neutral, locks the system, and engine does not start when automatic idle stop had been engaged at stoplight or stop sign. Instead of restarting the engine, the feature causes the transmission and electrical system to lockup taking quite a bit of time to convince the car to restart.
TIRESSeptember 28, 2023
Continental Crosscontact LX Sport 265/45R20 104H Tires have about 33,275 miles on them (rotated regularly) and one of the tires has a huge bump in the tread. The belt has separated from the sidewall. From what I've read, there are recalls on this tire, but not for this particular date that these tires were made. With it being on the front, it makes the steering wheel shake and I'm scared to drive it anywhere except to the tire store.
POWER TRAIN,ENGINESeptember 27, 2023
While making a very normal commute, my 2019 Acura MDX began running very roughly, slowing rather abruptly. The check engine light began flashing, and several warning messages were displayed on the message center of the vehicle display unit. The vehicle would not accelerate, and would not attain a reasonable speed while in traffic. With the hazard lights on, I was able to move to the side of the road, but it was very difficult as I was unable to exceed 15-20 mph. The vehicle was taken to the dealership for repair. The dealer investigated and found the timing belt had "jumped time" causing the engine management system to set multiple misfire codes, and was described as the cause of the failure. I am aware certain 2018-2019 Acura MDX models were recalled for timing belt issues, but this particular vehicle was determined to be outside of the group of vehicles involved in the current recall. My MDX had 52,600 miles at the time of the incident. It has not had any modifications or repairs to the engine prior to this incident. Acura recommends replacing the timing best at 100,000 miles.
UNKNOWN OR OTHERSeptember 5, 2023
I took the car in for a recall , 2 months ago and the car is still cutting off in traffic and at stop lights. This auto shut off , activates on its in and this dangerous.
ELECTRICAL SYSTEM,ENGINESeptember 3, 2023
UNKNOWN Over the course of a couple weeks, engine has intermittently stalled while driving, forcing me to turn off the car in the middle of the road. Progressively, other electronics have also intermittent failed including power steering and infotainment system. All dashboard warning lights are on and do not resolve by turning car on/off. Generally, car is driveable until the random intermittent stall, which is obviously dangerous. 2 weeks ago, car had gone through state inspection and 30k mile maintenance without issue. Service station checked battery and alternator and no issues.
POWER TRAIN,ELECTRICAL SYSTEMJuly 16, 2023
Starting having an issue over the last few weeks where the car will shut off as it should with the idle start/stop enhanced but when I release the brake, the car goes into neutral and doesn’t start… have had this happen 4 times already and was finally rear ended today due to this fault.
ELECTRICAL SYSTEM,ENGINEJune 22, 2023
The Car shut down in engine idle and would not restart. It was unresponsive and took 5 minutes for the start button to function. This occurred in the middle of a busy intersection. 2 weeks ago Acura performed an update to the software that was supposed to resolve the engine restart issue, but clearly it has not.
UNKNOWN OR OTHERJune 18, 2023
This vehicle comes with Idle engine feature. when the brake pedal is pressed, the engine turns off (supposedly to save gas). The car should proceed when the gas pedal is pressed. So at any time, in any location, after the car is stopped at a stop sign or red light, the car does not always turn back on. I just sit in the vehicle, unable to proceed. I then have to restart the car in order to drive forward again. This is extremely unsafe, as I could be stalled in an unsafe location. this vehicle had a recall due to this faulty issue, and the sensor was replaced by the Acura dealer, however the problem remains. I feel unsafe driving this vehicle. Apparently many Acura owners have the same problem. This problem could result in death. It is extremely unsafe to have a car stall.
POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCEMay 10, 2023
My car was purchased with 12,000 miles and supposedly worn tires. Because of that, I went to the dealership to get new tires and an alignment since the car was always pulling to the right. My car has been at the dealership four times for the same problem, and they still haven't fixed it. My car continues to constantly pull to the right, and when I use the cruise control, it stays above the other cars to the right, causing it to suddenly pull to the left, deactivating the speed control and losing control. The dealership's recommendation is to stop using the speed control."
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMApril 15, 2023
I pulled up to a stop light at a busy intersection/highway exit and, after depressing the brake, the vehicle abruptly turned off and shifted to neutral. The brake became very difficult to depress and the parking brake enabled on its own. The entire dashboard lit up and the car would not shift or respond to any input. The vehicle would not turn off, turn back on, or shift for approximately 15 minutes. After this, I tried to turn the car off and it finally did, I started it again and was able to pull off the roadway. We just recently (within the past 2 weeks) had a recall done to update the auto-stop system. This occurred 1x prior to the recall and now this has happened again. My young children were in the car both times and this put us all in danger.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFebruary 23, 2023
Vehicle was stopped at a traffic light (transmission in Drive) and the automatic idle shutoff engaged, turning off the engine. When the traffic light turned green, the brake was released and we found that the transmission had shifted to neutral and would not shift back into Drive. We had to restart the car. Being stalled at a green light is a serious safety hazard as approaching vehicles would not anticipate my vehicle being stalled.
ELECTRICAL SYSTEMFebruary 7, 2023
The contact owns a 2019 Acura MDX. The contact stated that upon locking the doors with the key fob, the vehicle would remain unlocked. Due to the failure, the contact believed that someone entered the vehicle and changed certain setting from the original setting. The contact was informed by the dealer that the setting change should not have shown on the multi-information display (MID) screen. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired for the failure. The failure mileage was approximately 40,400.
ENGINEDecember 5, 2022
The contact owns a 2019 Acura MDX. The contact stated that on numerous occasions while driving approximately 55 MPH, the vehicle failed to respond as needed. The contact stated that the engine revved however, the vehicle went into LIMP Mode for 10 seconds and then operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. No warning lights were illuminated. The manufacturer was notified of the failure; however, the contact never received a reply. The failure mileage was approximately 55,000.
ELECTRICAL SYSTEMNovember 13, 2022
While in traffic the auto start sometimes fails to engage and the car stalls. Battery lights come on and the car goes into neutral on its own. I have to sit there and wait about 5 minutes in traffic before it restarts. Battery checked out fine. It has happened 3 times now. This is dangerous, and can/will cause a collision.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMNovember 5, 2022
During Idle stop at red light car stops and goes into neutral and engine stalls. 2019 MDX won't move unless completely restart the car in the middle of busy intersection. High risk for accident and injury. There is few recall mention in Acura site for 2019 MDX, but when input vin number its claims no recall to this vehicle . Need urgent help.
ELECTRICAL SYSTEMNovember 4, 2022
When stopped at a light or in traffic the vehicle engages the auto idle feature. (turns off the engine to save gas). Upon releasing the brake, the car should re-start, instead the car does not start. The car jumps out of the drive gear into neutral on the transmission. The electrical system goes crazy and does not allow you to either turn off the car's electrical system or re-restart the car using the car's on/off button. This has happened to me at least 5-10 times over the last year. Each time the car becomes immobile in the middle of the road or highway for up to 2 minutes, until the electrical system resets and allows you to turn off all the power and re-start the car. It's a very scary and dangerous situation, when my vehicle is stranded in the middle of a highway or a road for up to 2 minutes, as traffic tries to avoid crashing into my vehicle. Searching online, I was able to see that this same condition has affected many MDX owners but Honda does not seem to have recall or fix for this issue.
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMOctober 7, 2022
The contact owns a 2019 Acura MDX. The contact stated that he recurringly experienced failures with the instrument panel brightness being dimmed and then not displaying properly as needed. The contact turned off and restarted the vehicle and the instrument panel operated as designed. No warning lights were illuminated. The vehicle was taken twice to a local dealer; however, the failure was not duplicated, and the vehicle was not repaired. On another occasion while driving and using the GPS, the displayed failed operate as needed. After turning off and restarting the vehicle, the instrument panel operated as needed. The vehicle was then taken back to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that the vehicle was however, repaired under NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). After the repair, the contact stated that the vehicle fuel tank was at half full however, the fuel gauge indicated that the tank was empty. The contact stated that the instrument panel then became inoperable. The failure persisted and the contact would turn off and restart the vehicle for the instrument panel to operate as needed; however, the speedometer would remain inoperable. The vehicle was not repaired. The contact sought legal advice and his attorney advised him to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
ELECTRICAL SYSTEM,ENGINESeptember 28, 2022
The contact owns a 2019 Acura MDX. The contact stated that while stationary at a traffic light, the vehicle stalled. The contact stated that the battery warning light was illuminated temporarily. The contact was able to restart the vehicle and continued driving to her destination. The contact stated the had occurred four times. The contact took the vehicle to a local dealer who was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 59,000.
UNKNOWN OR OTHERSeptember 27, 2022
In stop and go traffic on a highway, the car went to auto idle mode, then shifted to neutral by itself instead of restarting to drive. This was a safety issue in that I was on a major 4 lane highway with my kids and could've been hit from behind. The only thing I could do was completely turn off and restart the car. There were no warning lights. It has not been inspected by the dealer yet. There have been similar reports of this occurring: https://www.mdxers.org/threads/2019-mdx-auto-stop-feature-causes-car-to-stall-or-shift-to-neutral.175759/
ELECTRICAL SYSTEMSeptember 7, 2022
The contact owns a 2019 Acura MDX. The contact stated while at a stop light and attempting to make a left turn, the vehicle lost motive power and stalled. The contact stated that a warning message to "Park and Restart” the vehicle was displayed. The contact shifted the vehicle into park(P) and attempted to restart the vehicle however, the vehicle would not start immediately. The contact stated that after several attempts the vehicle restarted. The vehicle was taken to the dealer and the contact was informed that the brake assist feature had drained the battery. The contact was informed that the battery needed to be replaced. The manufacturer was not contacted. The failure mileage was 32,000.
ELECTRICAL SYSTEMSeptember 1, 2022
The contact owns a 2019 Acura MDX. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The contact stated that after refueling the vehicle and driving several miles, the fuel gauge fluctuated to empty. The contact stated that the fuel gauge would indicate the incorrect amount of the fuel in t fuel tank. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was notified of the failure and the contact was informed that there was no recall on the VIN, and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 44,000.
ENGINEAugust 27, 2022
The auto stop feature is enabled by default when the car is started. When stopped at a traffic light or in a traffic jam, the auto stop turns off the engine and is supposed to restart when the drivers foot is off the brake. The engine unexpectedly will not restart, and the car must be put in park, turned off, and restarted. This is dangerous in heavy traffic. The dealer replaced the battery as an attempted repair. The problem reoccurred. The dealer then updated the software, which also did not solve the problem. The dealer advised that Honda is aware of the problem and currently has no solution. I was advised to manually turn off the auto stop feature until a solution can be found.
ELECTRICAL SYSTEMAugust 21, 2022
When the idle stop comes on it shifts the car to neutral and I must shut off the car to get it to start again. This happens while on the highway and is unsafe.
ELECTRICAL SYSTEM,ENGINEAugust 19, 2022
On a few occasions, while at a stop light the auto idle engaged. When I lifted my foot from the brake pedal, which should restart the engine, the car Shifts automatically into neutral and cannot restart the engine. The dash shows a message saying that I must now shift to park. I have to then turn the car off, while in traffic, and then restart. This happens while in traffic, causing everyone behind me to wait or drive around. I have taken this to Acura of Stamford twice already, and they cannot recreate it. I have pictures of the car when it was in neutral. Other people have reported this occurring on a 2019 mdx as well.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 19, 2022
I was driving my car with my infant daughter in the backseat. We were stopped at a red light in the middle of a busy intersection. The car was in idle mode. When I went to turn left the car shifted into neutral. I could not go into drive. I had to turn the car off and turn it back on again to get it to move out of the intersection. We almost got rear ended. When my husband brought the car in the shop they ran diagnostic testing and said nothing was wrong. Only that the problem may be caused by a low battery. They replaced the battery and let my husband drive home. I want to know why there was no low battery warning light? Also why do I have to almost have a collision to find out the battery doesn’t work?
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMJuly 11, 2022
I have had problems with the car stalling or shifting to neutral from drive after the auto stop feature is engaged. This typically happens when the engine tries to restart after having shutoff at the stop. It is difficult to replicate the problem and the dealer can't seem to replicated the problem but it has happened to me many times, particularly in hot weather or after long drives. Typically it happens after a long drive or a lot of around town driving (maybe when the engine is hot?). The dealer does not believe it is related to the fuel pump replacement but that is when it seemed to have started happening but this is entirely speculation. Very frustrating as I have been to the dealer 3 times with the problem and they cannot "replicate" it. They supposedly also replaced the battery and updated the software in the car but that has not solved it. I am growing concerned because it is very dangerous, particularly when stopped at a busy intersection. The last stall happened and it took a minute or so to get the car running again at a busy and large intersection. I am also worried about the happening when on an incline. It doesn't happen all of the time, sometimes there is just a hesitation but the car starts and lurches forward. I have a 2019 with about 35K miles on it and have used primarily for long distance trips and not much around town driving. I have attached the dealer work orders for the three visits but stopped bringing the car in because it has been a waste of time as they are unable to find the issue. Also, I have reported the issue twice to American Honda and they have sent me back to the dealer with no results. This is a dangerous situation and I noticed that there is a related recall for the Acura TLX model with the same engine. This problem is ongoing and has happened to me twice in the past 2 days if I forget to disable the auto shutoff feature. Thanks.
STRUCTUREMay 11, 2022
Rear tail gate lift motors are overheating and won't open rear hatch. The motors will lift the gait for about 5 or 6 openings, then the gate will not lift at all. The vehicle has to sit overnight for the system to "cool down". Once it cools down, the tailgate will operate the next date, but will operate only once. The car has to once again, sit overnight, in order to lift the tailgate 1 time. If the motors of the gate are overheating, this is a safety potential fire issue. At this time I am being told the motors are on back order, and I have no manual override in this vehicle to lift the tailgate hatch. If the same motors are being put back in the vehicle, without any modifications, this will not suffice.
VEHICLE SPEED CONTROL,ENGINEApril 14, 2022
I was getting ready to pass a semi and when I went to accelerate I had no power. I pushed the pedal several times with no power. Then it finally kicked in and the car accelerated. I was almost rear ended due to me losing power. This has happened multiple times. No lights ever come on. I am also experiencing the car completely shutting off while stopped. When it does this, a message pops up that I need to shift to park. It takes a few tries and then I can restart the car. I have taken it to the dealership and they can’t replicate either issue. They told me there are no TSB’s on these issues. Dates this occurred in 2021: 8/27, 9/9, 10/5, 11/5. Dates this occurred in 2022: 3/4, 3/28, and 4/10.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEMarch 31, 2022
I was stopped at a light and as the light changed to green I began to accelerate to enter the on ramp to 75N. While driving onto the on ramp many warning lights came on as my car shifted into Neutral on its own. I couldn’t accelerate, switch it back to drive.or depress the break as it was locked. The car stopped and would not move on the entrance ramp to a busy highway. I called 911 because I was almost hit multiple times as I could not move the car. FDOT came to assist and saw that I could not depress the break, remove the emergency break, or get the car to move. After a few minutes we turned the car off and it started back up with no problem. The vehicle had to be towed to the dealer on 3/30/2022. Upon searching on the internet, I saw that this is not a new issue. I could have been killed yesterday while on the phone with 911 on the on ramp to the highway with vehicles approaching at a very high rate of speed and having to slam on their breaks and swerve off the road to avoid hitting me.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMMarch 18, 2022
On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 14, 2022
When at a red light, I pushed the brake and the auto idle stop feature become engaged. When the light turned green and I lifted my foot off the brake, the car went into neutral and would not move or start. In order to turn the car back on, I needed to put the car in park mode and then restart the car. This is a safety hazard since this happened at a busy intersection, with no warning, and cars needed to go around me. This happened twice before I could bring my car in to get it checked. The Acura Service Department changed our battery.
POWER TRAINMarch 5, 2022
Acceleration has a very slow response after pressing gas pedel, transmission is very jerky only 12000 miles on car. It can lead into accidents at traffic or other
FORWARD COLLISION AVOIDANCEDecember 28, 2021
The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 65 MPH, the Forward Collision-Avoidance Automatic Emergency Braking suddenly activated causing the vehicle to abruptly stop in the middle of the road. During the failure, the dashboard warning lights and messages remained illuminated. The vehicle was taken to the local dealer who serviced the vehicle. No further information was available. The contact indicated that the failure reoccurred approximately three months later. The manufacturer was not yet notified. The failure mileage was 41,000.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMDecember 3, 2021
I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.
SERVICE BRAKESAugust 30, 2021
The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 3-4 mph, he depressed the brake pedal but it failed to respond. The contact drove into a pole. The brake message was displayed. There was no reported injuries, fire or air bag deployment. A police report was not filed. The vehicle was towed to the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.
UNKNOWN OR OTHERJuly 26, 2021
Car feels like being locked while I can only be able to drive at a very low speed(maybe 1m/h). Dealership said everything is fine. They don't see the problem. They did nothing to address these issue. Two messages on dashboard: Electronic parking brake problem, Emissions system problem. First appear on 7/23/2021 just when the issue appears.
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEMJanuary 23, 2021
THE CAR CAUGHT FIRE SPONTANEOUSLY IN THE PARKING AREA. WE CALLED 911 AND THE FIRE BRIGADE TOOK ABOUT AN HOUR TO GET THE FIRE UNDER CONTROL. WE HAD GONE TO CHICKFILA (ABOUT 6 MILES TOTAL DISTANCE) AND THE CAR HAD BEEN PARKED FOR MAYBE 5 MINUTES WHEN WE SAW A FIRE ENGULF THE FRONT PORTION. I PUT WATER ON IT WHILE WAITING FOR 991 RESPONSE.
POWER TRAIN,ENGINESeptember 25, 2020
VEHICLE GOES INTO 'GO LIMP' WHEN I ACCELERATE OR CHANGE LANES. VERY DANGEROUS SITUATION WHEN PASSING ON A TWO LANE COUNTRY ROAD (HAPPENED TWICE) AND MERGING ONTO A HIGHWAY WITH A SHORT ENTRANCE RAMP. THIS COULD POTENTIALLY LEAD TO A MAJOR ACCIDENT AND WE DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE IN THESE SITUATIONS.
POWER TRAIN,VEHICLE SPEED CONTROLSeptember 15, 2020
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 75 MPH, THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SEVERAL SECONDS LATER THE JERKED AND ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT ON ONE OCCASION, THERE WAS A POPPING SOUND COMING FROM THE DASHBOARD. THE CONTACT CALLED HARPER ACURA (9739 KINGSTON PIKE, KNOXVILLE, TN 37922) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 27, 2020
INFOTAINMENT SYSTEM EXPERIENCES PERIODIC FAILURES CAUSING INABILITY TO CONTROL CLIMATE/TEMPERATURE CONTROLS, COMMUNICATIONS, NAVIGATION, AND VEHICLE SETTINGS INCLUDING SAFETY SETTINGS. IT OCCURS WHEN DRIVING IN CITY AND ON HIGHWAY REGARDLESS OF CONDITIONS OR SPEED, WHEN STATIONARY, CAN AT TIMES BE CORRECTED BY PULLING OFF THE ROAD AND RESTARTING THE CAR, BUT SOMETIMES IT JUST TAKES TIME TO RESOLVE. ACURA STATED THIS IS CAUSED BY THE CONNECTION TO THE CELL PHONE, BUT OCCURS EVEN WHEN NO PHONE IS CONNECTED TO OR IN THE CAR. THIS ISSUE IS A SIGNIFICANT DISTRACTION TO THE DRIVERS ATTENTION, AND CAN FOR EXPOSURE TO EXTREME TO OUTSIDE TEMPERATURES BELOW FREEZING AND ABOVE 95F IN HIGH HUMIDITY MO SUMMER HEAT. MULTIPLE ATTEMPTS TO REPAIR THE VEHICLE HAVE FAILED, ARBITRATION WITH NCDS RULED IN MY FAVOR FOR ACURA TO REPAIR THE VEHICLE WHICH THEY CANNOT DO, IT IS A KNOWN ISSUE WITH ACURA VEHICLES AND THEY CONTINUE TO SELL, AND THERE ARE MULTIPLE CURRENT CLASS ACTION LAWSUITS AGAINST ACURA AND THEIR PARENT HONDA MOTOR COMPANY FOR THE IDENTICAL ISSUE WITH DIFFERENT MODELS FROM THE SAME MODEL YEAR. MY ATTEMEPTS TO TRADE AND SELL THE VEHICAL HAVE BEEN THWARTED BY OCCURANCES OF CRITICAL FAILURE OF THESE ELECTRONIC/COMPUTER BASED SYSTEMS. I AM CURRENTLY ARBITRATING ACURA (NON-LEGAL) FOR THE RESOLUTION OF THESE UNSAFE DRIVING EXPERIENCE.
ELECTRICAL SYSTEMAugust 15, 2020
WHILE DRIVING AT HIGHWAY SPEED, THERE WAS SINGLE "POP" SOUND THAT SEEMED TO COME FROM INSIDE THE DASHBOARD BETWEEN THE ON DEMAND MULTIFUNCTION DISPLAY (ODMD) AND THE INSTRUMENT PANEL. THE NAVI SCREEN THEN BECAME SOLID BLACK. AFTER A VERY SHORT TIME AND WHILE STILL AT HIGHWAY SPEED, THE NAVI SCREEN BRIEFLY SHOWED THE VIEW FROM THE BACKUP CAMERA. AFTER A FEW SECONDS BOTH THE NAVI SCREEN AND THE ODMD SCREEN BECAME SOLID BLACK AND REMAINED THAT WAY. THEN, WITHIN SECONDS, LIGHT COLORED, GRAYISH SMOKE BEGAN FLOWING OUT INTO THE VEHICLE FROM THE CD SLOT ON THE ODMD. IMMEDIATELY, THERE WAS AN ODOR IN THE CAR LIKE THAT FROM BURNING PLASTIC OR ELECTRICAL INSULATION. AS SOON AS POSSIBLE THE CAR WAS PULLED OFF THE HIGHWAY AND THE ENGINE WAS TURNED OFF. THE SMOKE CONTINUED TO COME OUT OF THE CD SLOT UNTIL THE ENGINE WAS TURNED OFF, THEN THE SMOKE STOPPED COMING OUT. AFTER SEVERAL MINUTES THE ENGINE WAS RESTARTED AND THE CAR WAS DRIVEN TO A SAFER LOCATION.THERE WAS NO SMOKE COMING FROM THE CD SLOT AFTER THE CAR WAS RESTARTED AND WHILE DRIVING THE CAR TO THE DEALERSHIP FOR SERVICE THE NEXT DAY. AN ODOR LIKE THAT FROM AN ELECTRICAL FIRE REMAINED NOTICEABLE IN THE VEHICLE. PRIOR TO THE EVENT, THE DRIVER OBSERVED NO VEHICLE WARNING INDICATIONS, AND BOTH THE NAVI AND THE ODMD APPEARED TO BE FUNCTIONING NORMALLY. THE CD PLAYER WAS NOT BEING USED. THE DEALERSHIP SERVICE MANAGER ADVISED ME THAT THEY CONSULTED WITH ACURA ENGINEERING PERSONNEL, INSPECTED AND TESTED WIRING INSIDE THE DASHBOARD AND HAVE ISOLATED THE CAUSE OF THE PROBLEM TO "A SHORT IN THE RADIO." THE DEALER SAYS THAT THE ODMD AND THE HARD DISK DRIVE HAVE BEEN SENT TO ALPINE TO DETERMINE THE CAUSE OF FAILURE AT ALPINE'S REQUEST. I HAVE ASKED THE DEALERSHIP TO CONFIRM THAT THE REPAIRS TO THE VEHICLE WILL ENSURE THAT THIS KIND OF EVENT WILL NOT RECUR.
POWER TRAIN,ENGINEJuly 13, 2020
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE IN LIMP MODE. THE VEHICLE WAS THEN TOWED TO POHANKA ACURA LOCATED AT 13911 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,353.
SEATSJune 22, 2020
THE INTERNAL GUTS OF THE DRIVERS AND PASSENGERS SEAT ARE LOOSE AND COMING APART. WHENEVER YOUR BACK MOVES AGAINST THE SEAT THE INTERNAL WORKINGS JIGGLE. THE PROBLEM IS GETTING WORSE THE MORE YOU USE THE SEATS. THE JIGGLING IS A SAFETY ISSUE AS IT FEELS LIKE THE INSIDE OF THE SEAT IS COLLAPSING. *TR
WHEELS,UNKNOWN OR OTHERApril 24, 2020
I WAS IN A DRIVE THROUGH WAS ASKED TO PULL FORWARD AND PARK AT CURB AS I BRAKED MY VEHICLE ACCELERATED ON ITS OWN STRIKING THE CURB AND DAMAGING MY LEFT FRONT WHEEL AT THE TIME OF THE FALSE ACCELERATION I WAS IN DRIVE IDELING FORWARD
VEHICLE SPEED CONTROL,UNKNOWN OR OTHERMarch 15, 2020
THE VEHICLE IS EQUIPPED WITH SAFETY FEATURES WHICH ARE DESIGNED TO ALERT YOU IF BRAKING IS REQUIRED AND TO BRAKE TO AVOID A COLLISION THE VEHICLE ALSO HAS ACTIVE CRUISE CONTROL WHICH IS DESIGNED TO SLOW YOUR VEHICLE WHEN A VEHICLE ENTERS YOUR LANE WITH IN A PRE SET DISTANCE. CRUISE CONTROL: WHILE DRIVING ON THE FREEWAY USING ACTIVE CRUISE CONTROL MY VEHICLE SLOWED DOWN FROM 70 TO 45 NO VEHICLES ENTERED MY LANE I WAS PASSED ON MY LEFT BY A VEHICLE DOING 80 PLUS. THIS HAPPENED TWICE WITH IN TWENTY MINUTES. I DROVE THROUGH COSTCO AT UNDER 5MPH NO VEHICLES INFRONT OF ME MY SAFETY SYSTEM STOPPED MY VEHICLE. NO CARS JUST ONE PEDESTRIAN ON THE PASSENGER SIDE. I HAVE BEEN STOPPED A RED LIGHT WHEN MY BRAKE WARNING INDICATOR FLASED THIS SHOULD ONLY HAPPEN WHEN I AM MOVING AND NEED TO BRAKE TO AVOID HITTING SOMEONE OR SOMETHING NOT WHEN I AM ALREADY STOPPED ALSO HAPPENS WHEN USING THE VEHICLES BRAKE HOLD FEATURE.
FORWARD COLLISION AVOIDANCEMarch 10, 2020
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, WITHOUT WARNING THE AUTOMATIC EMERGENCY BRAKE ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED MOST OFTEN WITH A PASSING VEHICLE ON THE DRIVER'S SIDE THAN ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO HOEHN ACURA LOCATED AT (5556 PASEO DEL NORTE, CARLSBAD, CA 92008 (877) 281-4655) WHERE IT WAS DIAGNOSED THREE TIMES HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN
ELECTRICAL SYSTEM,VISIBILITY/WIPERFebruary 8, 2020
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE, THE CLIMATE CONTROL ISN'T WORKING. THE CAR APPEARS TO BE "SAFE" TO DRIVE, WITH THE EXCEPTION OF THE DISTRACTION FROM THE BACKUP CAMERA REMAINING ON; AND, NOT BEING ABLE TO DEFROST/DEFOG THE WINDOWS OR WARM THE CAR. THE ACURA DEALER IN ARDMORE, PA WILL BE SERVICING THE CAR ON 02-10-2020.
POWER TRAINJanuary 30, 2020
TRANSMISSION IS CONSTANTLY SLAMMING INTO 4TH GEAR AND HAS BEEN TO THE DEALERSHIP 3 TIMES. CORPORATE HAS EVEN EVALUATED IN AND HAS DEEMED IT TO BE "WITHIN SPECIFICATION". THE TRANSMISSION IS GOING TO BREAK DOWN WHILE DRIVING AND POSE A SAFETY HAZARD. IT FEELS AS IF THE MOUNTS ARE GOING TO BREAK OFF WHEN IT DOES IT.
ELECTRICAL SYSTEM,SERVICE BRAKESDecember 31, 2019
THE AUTOMATIC COLLISION MITIGATION SYSTEM HAD A COMPLETE 100% LOCK UP OF MY BRAKES DURING A CROSS OF AN INTERSECTION . ALTHOUGH I WAS WEARING MY SEATBELT THE FORCE OF THE STOP THREW MY HEAD INTO THE STEERING WHEEL. IT IS A COMPLETE MIRACLE THAT THE CAR BEHIND ME DID NOT REAR-END ME. THIS SYSTEM ROUTINELY GIVES FALSE POSITIVES WHEN GOING AROUND CORNERS WHEN YOU ARE IN THE CENTER LANE AND IT BEEPS AND PULSES THE BRAKES. THIS TIME, THE CAR STOPPED COMPLETELY AND I HIT MY HEAD AND WAS LUCKY TO NOT CAUSE AN ACCIDENT. THERE SHOULD BE A WAY TO 100% PERMANENTLY TURN OFF OR ACURA NEEDS TO FIX THEIR SOFTWARE. TOO MANY FALSE POSITIVES AND ACTUALLY IS LESS SAFE WITH IT ON.
VISIBILITYNovember 26, 2019
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS WAS EXTREMELY DISTORTED AND CAUSED NAUSEA. THE VEHICLE WAS TAKEN TO METRO ACURA (9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 626-6000) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED; HOWEVER, THE REPLACEMENT WINDSHIELD WAS WORSE OFF THAN THE ORIGINAL WINDSHIELD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *LN*JB
SERVICE BRAKESNovember 6, 2019
AFTER VEHICLE POWERED OFF AND AND AFTER COUPLE OF HOURS LATER, THE BREAK PEDAL GETS VERY STIFF. SO, TREMENDOUS FORCE NEEDS TO APPLY TO START TO ENGINE. AFTER AROUND 600 MILES OF DRIVING THIS NEW VEHICLE, THIS PROBLEM HAPPENED. MY WIFE IS PRIMARILY DRIVING THIS VEHICLE. AND THUS SHE IS GETTING KNEE PAIN ISSUE TO STIFF BREAK PEDAL. ACURA CONFIRMED THIS IS KNOWN ISSUE BUT THEY DENIED TO FIX IT AS INDICATED IN THE ATTACHED DOCUMENT.
VEHICLE SPEED CONTROLNovember 4, 2019
THE VEHICLE SUDDENLY ACCELERATES ITSELF. THIS IS ESPECIALLY TRUE IN LOW SPEEDS. THERE HAVE BEEN NUMEROUS TIMES THAT I AM DRIVING SLOWLY IN A PARKING RAMP AND THE VEHICLE WILL JUST SHOOT FORWARD AS THOUGH I AM PRESSING THE GAS PEDAL, WHEN I AM NOT! I AM GRATEFUL THAT NO ONE WAS INJURED DUE TO THIS - BUT THIS IS DANGEROUS AND HONDA NEEDS TO LISTEN AND DO SOMETHING.
VEHICLE SPEED CONTROLOctober 21, 2019
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE OCCURRED WHILE SLOWING DOWN AND APPROACHING A STOP LIGHT AND ALSO WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO ACURA OF PEABODY (233 ANDOVER ST, PEABODY, MA), BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09964379. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
STEERING,SUSPENSIONSeptember 11, 2019
SINCE TAKING DELIVERY OF MY 2019 ACURA MDX I STARTED TO NOTICE A CLICKING NOISE WHEN ACCELERATING AND BRAKING. THE ISSUE CAN BE HEARD ALSO WHILE MAKING A TURN. I TOOK THE VEHICLE TO THE DEALERSHIP, THEY REPLACED THE LEFT STRUT BUT THE ISSUE DID NOT GET FIXED. THIS IS A BRAND NEW VEHICLE AND SHOULD NOT HAVE ANY ISSUES. THIS CLICKING NOISE IS ANNOYING AND EMBARRASSING TO BE DRIVING A NEW VEHICLE THAT MAKES CLICKING NOISES.
VISIBILITY/WIPERAugust 11, 2019
DISTORTED WINDSHIELD ON THE RIGHT PILLAR.
ENGINEJuly 24, 2019
THE ENGINE AUTO STOP OR IDLE STOP IS A SAFETY HAZARD. THE ENGINE SHUTS OFF PREVENTING A QUICK ACCELERATION FROM AN INTERSECTION OR OTHER HAZARD. THE MANUFACTURE SHOULD OFFER A METHOD TO PERMANENTLY DISABLE THIS HAZARD.I WAS NEARLY T-BONED WHEN TRYING TO MAKE A LH TURN AT A BUSY INTERSECTION BECAUSE THE CAR HAD TO START BEFORE ACCELERATING
VISIBILITY/WIPERJune 24, 2019
THE FRONT WINDSHIELD IS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE, PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS IS EXTREMELY DISTORTED AND CAUSES NAUSEA. THIS PORTION OF THE GLASS IS UNAVOIDABLE AS YOU NEED TO VIEW THE ENTIRE WINDSHIELD IN ORDER TO CHECK FOR PEDESTRIANS, VEHICLES, OR OTHER OBJECTS. IT APPEARS THIS IS A FLAW WITH MANY OF THE 2019 ACURA MDX'S AND SHOULD BE ADDRESSED APPROPRIATELY.
SERVICE BRAKESMay 24, 2019
BREAKING LIGHT GOES ON AND THE BRAKE GETS STUCK AND MAKES A GRASPING NOISE LIKE SOMETHING IS GRINDING AND THE PEDAL IS STUCK DOWN.
SERVICE BRAKESMay 24, 2019
THE ANTI COLLISION SYSTEM IS DEFECTIVE AND IT'S PUTTING MY FAMILY AT RISK. IT SLAMS ON BREAKS BY ITSELF WITHOUT ANY OBSTACLE IN FRONT. IT STARTED HAPPENING MORE AND MORR FREQUENTLY. CALLED THE ACURA DEALRSHIP AND THEY CLAIM IT'S NORMAL AND THE CAR WOULD BREAK FOR ANY PERCEIVED OBSTACLE IN FRONT OF IT.
WHEELSMay 3, 2019
THEIR INFLATABLE SEALANT DOES NOT WORK. WE WERE ON THE ROAD AND HAD A FLAT, PULLED OVER GOT THE COMPRESSOR OUT HOOKED TO FLAT ALL THAT HAPPENED WAS AIR BLOWING OUT THE HOLE IN THE TIRE. BY THE GRACE OF GOD A MAN STOPPED AND HE WAS A TIRE REPAIR MAN THAT WAS GOING TO ACALL ON A BIG TRUCK TIRE PROBLEM HE PATCHED OUR TIRE AND INFLATED IT AND WE WERE ON OUR WAY HOME. WHAT IF HE DID NOT COME ALONG, WE WERE IN AN AREA WITH POOR PHONE RECEPTION, MY WIFE FINALLY GOT WITH ROADSIDE ASSISTANCE AND THEY WERE GOING TO SEND SOMEONE TO TOW IT TO CLOSEST DEALERSHIP. MY WIFE TOLD THEM THAT THE TIRE MAN HAD SOLVED THE TIRE PROBLEM BUT NOT TO CLOSE THIS COMPLAINT OUT. THIS COULD HAVE BEEN A BIG PROBLEM, EVERY VEHICLE SHOULD COME WITH A SPARE TIRE. WHAT IF IT IS LATE AT NIGHT AND THERE IS NO PHONE RECEPTION????
VISIBILITY/WIPERMay 1, 2019
RECENTLY PURCHASED A NEW 2019 MDX AND THE FRONT WINDSHIELD IS SEVERELY DISTORTED. THIS IS OCCURRING ALONG A WIDE BAND NEAR THE FRONT PASSENGER AND DRIVER SIDE PILLARS. OBJECTS SUCH AS VEHICLES AND PEDESTRIANS APPEAR WAVY AND SEVERELY DISTORTED WHILE DRIVING. IT IS VERY EVIDENT WHEN TURNING OR AT BENDS IN ROADS THAT REQUIRE LOOKING ACROSS THE VEHICLE. IT ALSO CAUSES DIFFICULTIES WHILE AT AN INTERSECTION AND CHECKING FOR ONCOMING TRAFFIC. WHEN DRIVING AND LOOKING THROUGH THESE PORTIONS OF THE WINDSHIELD IT CAUSES BLURRED PERCEPTION, MOMENTARY DIZZINESS AND DISORIENTATION WHICH IS VERY UNSAFE.
VISIBILITY/WIPERMarch 25, 2019
I PURCHASED A 2019 ACURA MDX TWO DAYS AGO AND NOTICED TODAY THAT THERE IS OPTICAL DISTORTION ON FRONT WINDSHIELD. CLEARLY THE DISTORTIONS AFFECT MY VISIBILITY. THE OBJECTS THROUGH DISTORTED WINDSHIELD APPEAR BENT/CURVED. I FEEL DIZZINESS AND NAUSEA FROM THE OBJECT DISTORTIONS. I WOULDN'T PURCHASE THIS VEHICLE IF I KNEW MDX HAS THIS TYPE OF PROBLEM FOR LONG TIME. SAFETY IS MY TOP PRIORITY SINCE I HAVE THREE CHILDREN.
VISIBILITY/WIPERFebruary 28, 2019
WINDSHIELD DISTORTION NEAR DRIVER AND PASSENGER FRONT PILLARS CAUSING OBJECTS TO BE PERCEIVED INCORRECTLY ALONG WITH MOMENTARY DISORIENTATION WHEN TRYING TO DETERMINE THE ACTUAL POSITION OF OBJECTS WHEN ROUNDING CURVES OR BENDS IN THE ROAD. MAJOR CONCERN IS FOR OBJECTS SUCH AS, OTHER VEHICLES, KIDS, ADULTS, ANIMALS NOT BEING PERCEIVED PROPERLY AND IN TIME TO AVOID A COLLISION.
STEERING,ELECTRICAL SYSTEM,ENGINEFebruary 22, 2019
WHILE DRIVING APPROX. 40 MPH AND SLOWING TO TURN INTO GAS STATION, THE CAR COMPLETELY TURNED OFF. I WAS UNABLE TO PUT CAR IN NEUTRAL OR GET OFF OF ROAD. TOW TRUCK CALLED AND HAD TO BE DRUG ONTO FLATBED. GARAGE REPLACED BATTERY AND STILL UNABLE TO START. NEEDED TO REPLACE TIMING BELT, TENSIONER PULLEY, WATER PUMP, ENGINE SHORT BLOCK AND HEADS. CAR WITH ONLY 4088 MILES, NO S/S OF ISSUE PRIOR TO INCIDENT, ETC. GARAGE NOT SURE WHAT CAUSED ISSUE, BEST GUESS IS MANUFACTURE DEFECT IN TIMING BELT. I ASKED TO END LEASE OR FOR NEW VEHICLE, BUT ACURA DENIED. CAR WILL BE RETURNED TO ME DESPITE MY CONCERNS.