2019 BMW X3 Problems & Complaints

The vehicle's Telematics Control Box (TCB), located beneath the roof-mounted shark fin antenna, failed due to water intrusion and internal corrosion. The failure produced the following fault codes confirmed by BMW of Norwood, MA: B7F341 (backup battery hardware defective), B7F33C (internal ECU error), and B7F327 (microphone short circuit to ground), along with cascading faults across multiple other vehicle modules. Symptoms included a persistent 'Emergency Call System Malfunction' warning on the instrument cluster, loss of GPS/navigation accuracy, and loss of odometer display. The shark fin antenna base seal — a foam tape and adhesive system — had likely deteriorated after approximately 6-7 years of service, consistent with a pattern of failures reported by numerous other owners of 2017-2023 BMW X1, X3, X4, X5, X6, X7, M440i, M550i, 330, 340i, and 750i vehicles. BMW dealer quoted $3,300 for repair. An independent BMW specialist quoted $3,500. BMW North America declined to cover the repair as the vehicle is out of warranty, despite acknowledging the issue as known. This failure mode is the subject of active class action litigation (Craft v. BMW of North America LLC, Case No. 1:24-cv-06826, U.S. District Court for the District of New Jersey) and an ongoing investigation by Sauder Schelkopf LLC on behalf of affected owners. SAFETY CONCERN: The failure disables the Intelligent Emergency Call system, which automatically contacts emergency services in the event of a serious accident. Additionally, the persistent warning obscures the instrument cluster including the odometer display, impairing normal vehicle operation. Water intrusion reaching vehicle electronics represents a broader safety risk if it propagates to safety-critical modules. ACTION REQUESTED: Formal investigation into the adequacy of the shark fin antenna sealing design across affected model years, and consideration of a recall or extended warranty to cover TCB replacement costs for affected owners.

I am reporting a water intrusion issue in my 2019 BMW X3 involving both the roof-mounted “shark fin” antenna and the sunroof. Water enters the vehicle during normal rain conditions and has caused failure of the emergency call (SOS) system. This presents a serious safety concern, as the emergency communication system may not function in the event of a crash or emergency. Water intrusion also creates a risk of electrical damage and potential malfunction of critical vehicle systems while driving. The vehicle has been properly maintained, and this issue appears to be related to known defects involving water leaks from roof components in BMW vehicles. The total repair cost to address these issues is $4,650.

While driving down the highway at about 60 mph, the vehicle made a loud noise like a gunshot, and the sunroof exploded. Fragments of glass fell from the sunroof onto the backseat and floor board and large chunks of glass fell after. There was not any indication that the sunroof was damaged prior to failure and there were no other cars around that could have caused a rock or other debris to fly up and hit the sunroof. Fragments of glass could have injured the driver and the noise startled the driver and could have caused a wreck.

PHANTOM BRAKING ISSUE - Twice now while driving 50-55 MPH on clear roads the brakes slammed on without cause - COMPLETE SHUTDOWN - While going thru a restaurant drive thru - the car completely shut down and would not move forward - I had to back up in order to get out of drive thru - thankfully no one was behind me. AFRAID TO DRIVE CAR - bringing it in for service

My 2019 BMW X3 (G01 chassis) displays a persistent "Emergency Call System Malfunction" warning on the instrument cluster that cannot be dismissed or reset by the owner. The warning appears every time the vehicle is started and remains on the dashboard throughout operation. This is a known defect caused by failure of the Telematics Communication Box (TCB) module, which is commonly triggered by water intrusion through a defective seal on the roof-mounted shark fin antenna housing. BMW has acknowledged this issue through Technical Service Bulletin SIB B65 12 22 (Roof-Mounted Antenna Housing Seal Not Adhering), yet has not issued a recall or offered a no-cost repair to affected owners. This defect presents the following safety concerns: 1. The persistent, non-dismissible warning light desensitizes the driver to critical dashboard warnings, undermining the purpose of the vehicle's warning system. When drivers are conditioned to ignore a permanent warning, they are more likely to overlook new, actionable safety alerts. 2. The emergency call (eCall) system itself is rendered non-functional, meaning the vehicle will not automatically contact emergency services in the event of a serious collision where the driver is incapacitated. 3. The warning creates a visual distraction on the instrument cluster during driving. BMW's only offered remedy is full replacement of the TCB module at a cost of 1,500â“2,500 to the owner, despite this being a manufacturing defect (faulty antenna seal adhesive) and not a wear item. The defective component is located under the headliner and is not accessible for owner maintenance. This issue is widespread across 2017â“2023 BMW models equipped with the shark fin antenna, including the X3, X4, X5, X6, X7, 3 Series, and 5 Series. A class action lawsuit has been filed against BMW of North America regarding this defect. Numerous complaints have been submitted to NHTSA and documented extensively on BMW owner forums. I am requesting that NHTSA

hello I am formally reporting: Safety‑Critical Failures and Applicable Federal Requirements the attached 2019 BMW X3 – VIN [XXX] 1. Rearview Camera Failure Federal Requirement: FMVSS 111 – Rear Visibility Relevant Obligations: - Rearview image must activate automatically when shifting into reverse. - System must provide a minimum field of view. - System must function reliably under normal operating conditions. Failure: The rearview camera failed completely, resulting in loss of federally required rear visibility. 2. Emergency Call (eCall) System Malfunction Federal Requirement: 49 CFR § 573 – Defect and Noncompliance Responsibility (NHTSA considers eCall part of the post‑crash safety architecture.) Relevant Obligations: - Manufacturers must investigate safety‑related failures. - Manufacturers must determine defect scope and affected population. Failure: The vehicle displays “Emergency Call System Malfunction” warnings, indicating loss of automatic crash notification capability. 3. Forward Collision Warning / Pedestrian Warning Failure Federal Requirement: FMVSS 126 – Electronic Stability Control (ESC) - NHTSA ADAS Safety Guidance (Forward Collision Warning, Pedestrian Detection) Relevant Obligations: - ADAS systems supporting collision avoidance must function reliably. - Failures must be investigated for potential safety defects. - Manufacturers must document defect determination and scope. Failure: The vehicle displays warnings indicating failure of forward collision warning and pedestrian detection systems, impairing collision‑avoidance capability. 4. Telematics Control Unit (TCU) Failure Federal Requirement: 49 CFR § 573 – Defect Reporting - NHTSA Safety Recall Rules (TCU failures affecting safety systems) Relevant Obligations: - TCU failures affecting safety‑critical subsystems must be investigated. - Manufacturers must determine whether the failure constitutes a defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure oil level electronically, abnormal oil pressure, or sudden drivetrain malfunction warnings. These can rapidly progress to engine shutdown or severe damage from oil starvation. This creates a dangerous situation because the vehicle can become disabled without warning while driving or after startup. This is especially hazardous when cars become immobilized in traffic or during winter conditions when failures occur most frequently, leaving occupants exposed to freezing temperatures while awaiting assistance. Pump replacement requires extensive disassembly and commonly costs $6,000-$8,000, assuming no engine damage. A critical concern: owners cannot determine if their vehicle has the original plastic pump or the later metal revision. BMW's VIN-based parts lookup now shows updated components even when original plastic parts remain installed, and BMW has removed the original plastic part number from dealer networks entirely. Failures are reported across multiple production years, and the scope of affected vehicles remains unclear. Because this condition causes sudden vehicle disablement without adequate warning, especially in cold weather, I believe this warrants investigation as a potential safety-related defect.

Beginning in July–August 2025, my 2019 BMW X3 (VIN [XXX] ) began experiencing multiple safety‑critical system failures affecting federally regulated components. The rearview camera intermittently failed to activate and later stopped functioning entirely, resulting in loss of rear visibility required under FMVSS 111. The Emergency Call (eCall) system displayed repeated malfunction warnings, indicating loss of automatic crash notification capability. The vehicle also displayed “Driver Assistance Restricted,” “Collision Warning Malfunction,” and pedestrian detection failure messages, showing that forward collision warning and related ADAS functions were not operating properly. During the same period, the telematics control unit (TCU) lost functionality. This caused loss of ConnectedDrive services, backend communication, remote diagnostics, remote status reporting, and safety‑related over‑the‑air updates. These failures match known BMW defect patterns involving water intrusion into the antenna/telematics module and backend provisioning issues. I submitted a detailed written escalation to BMW of North America. BMW issued two brief responses on February 11–12, 2026 that did not address any of the safety issues, did not provide the engineering basis for excluding my VIN from the applicable recall, and redirected me to a dealer, which has no authority over recall determinations. BMW closed the case without providing any investigation results, defect determination, or technical explanation, contrary to obligations under 49 CFR § 573. These failures materially impair federally regulated safety functions, including rear visibility, collision avoidance, emergency crash notification, and telematics‑based safety communication. The pattern suggests a potential broader defect affecting additional vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On returning to my locked vehicle that had been in the parking ramp for 3 days, I started the car and the display message indicated that my vehicle was completely out of gas and the oil was very low. The vehicle had nearly a full tank of gas when it was parked. The vehicle was towed to the dealership who assessed the vehicle. The service department indicated that the vehicle likely did not sound like it was running because of the idle feature, and as such, I may have thought I shut off the car, but that eventually the idle feature turned off, and the vehicle ran while it was locked until it was out of gas. The service man who sent me a video of my vehicle and described what happened, also showed me another BMW SUV in the hoist next to my vehicle and indicated that same vehicle had the same thing happen as well. BMW replaced the programing/encoding control units software that was original to the vehicle. They indicated that this would improve overall function of the vehicle. The cost of this replacement was $371. This sounds like a design flaw. How can a locked vehicle start back up after a period of time, by itself with no vehicle fob in the vicinity, and run for hours until it is out of gas and the oil is low?

- Frontal Collision warning, Pedestrian warning - yes because safety features were shut off, back up camera doesn't work as well - yes - yes

Starting in July/August 2025, my 2019 BMW X3 (G01) suffered a total failure of multiple safety-critical systems, including the Emergency Call (eCall) system, the rearview camera, and frontal collision/pedestrian alert sensors. These failures were accompanied by a persistent "Emergency Call System Malfunction" warning on the dashboard. BMW Service Information Bulletin SIB 65 12 22 acknowledges a manufacturing defect where the roof-mounted antenna housing seal was "not optimal," leading to water ingress. This water ingress has damaged the Telematics Control Unit (TCB), which manages these safety features. I have contacted BMW North America and local dealerships; however, they have provided a written refusal to repair the damaged internal electronics because the vehicle is out of its original 4-year warranty. Safety Risk: This defect leaves the vehicle in a non-compliant safety state. In the event of a crash, the vehicle cannot automatically notify emergency services (eCall failure). Furthermore, the loss of the rearview camera and collision avoidance systems significantly increases the risk of a crash or injury. BMW is aware of the defect that causes these safety systems to fail but has not issued a safety recall to address the resulting hardware damage. This issue is currently the subject of the Craft v. BMW of North America class-action lawsuit.

At some point in June 2025, between approximately 11 a.m. and 2 p.m., I was driving southbound on the 110 Freeway in Los Angeles, just south of the 134 interchange, at approximately 45 mph. Traffic was light, with no vehicles in front of me and no vehicles attempting to merge into my lane. Without warning, a bright red alert appeared on the dashboard of my 2019 BMW x3 and the vehicle suddenly applied full braking. The position of my arms at that moment caused an injury to my right elbow, which has remained painful since the incident. In January 2026, under nearly identical circumstances, the emergency warning appeared again. This time, the brakes did not engage. In July, I contacted BMW Corporate and service center regarding these incidents. I found their response dismissive, stating that “sometimes that happens.” A service center later informed me that this is a known issue referred to as “phantom braking.” Having experienced this firsthand, I believe this represents a serious safety concern. In addition to my injury, I could easily have been rear-ended at freeway speed. Despite acknowledging the issue, BMW Corporate requested that I sign an indemnity waiver in exchange for covering only the inspection cost. This response feels inappropriate, as their initial focus appeared to be limiting liability rather than addressing a known safety defect. Given that this is reportedly a known issue, I believe an inquiry is warranted into how often this has occurred and whether others have been injured.

Reporting a failure of the engine cooling system on my 2019 BMW X3 that developed over time despite repeated repair attempts and ultimately resulted in complete engine failure. Over the past year, the vehicle has experienced ongoing coolant loss and overheating warnings despite multiple coolant-related repairs. When the problem continued, I brought the vehicle to a BMW dealership, where the service department determined that the engine had suffered internal damage consistent with overheating and advised that a full engine replacement was required. These issues occurred during normal driving and created unsafe conditions, including the risk of sudden loss of power or breakdown in traffic. Based on my experience and the repeated nature of the failures despite proper maintenance, it appears that coolant and overheating issues may be persistent in this vehicle model rather than isolated to a single component, and I am concerned that other owners may be experiencing similar safety-related defects. A investigation into this is warranted.

I am reporting repeated coolant system failures and overheating on my 2019 BMW X3 . I have had 4 coolant-related repairs in under 3 years, including the coolant reservoir boiling after service. Most recently, the problem recurred despite prior repairs. This is a Certified Pre-Owned vehicle with warranty history, and I believe this is a systemic engine/cooling defect that poses a risk of engine failure or fire. Other owners may be affected. A recall or investigation is warranted.

Shark Fin cover knocked of roof while washing at car wash. Dealer was notified and referred me to an auto body shop. I paid for the replacement repair. Dealer never notified me about the loose shark fin problems (water leaks) that are currently a problem with is model (X-3 xdrive30i 2019). A constant hissing noise is heard over the speaker system since the incident occurred. This is not a safety issue. a recall should be issued for the loose leaking fin problem.

2019 BMW X3 with operable sunroof. Significant leakage occurred in front and rear of car risking electrical failure and therefore accident. Dealer denies that this is a problem and Bmw takes no responsibility for what is a hidden defect of the drainage system for the sunroof. Hundreds of individuals have the same exact problem. Hundreds are automatically denied any assistance or responsibility by dealer or manufacture. In a prior claim, it appears that Bmw lost and was found guilty of concealment of a manufacturers defect and was instructed to pay $500 million to plaintiff. Examination of law firms indicate that this significant problem affecting hundreds perhaps thousands of Bmw x-3 has not been registered as a significant complaint, notwithstanding the fact that they have already been in court and been found guilty. Please contact me 804-241-2773 Cell. Or rgrossberg@comcast.net. Examination of owner handbook produced by Bmw informs owner that rails and drains for sunroof must be cleaned. But they indicate that problems with this issue are not covered by the warranty. This needs to be verified. Anecdotal Reports indicate that hundreds of complaints have been received. Bmw is denying any responsibility. Conversation with attorneys indicate this is a habitual problem with Bmw. In this case, it’s a manufacturers defect, on disclosed, causes damage, all problems are denied by manufacturer. Consider this a formal submission of a complaint and a violation of variety of rules and laws covering local, state, and federal jurisdiction Richard grossberg 405 Westham Parkway, Richmond, VA 23229

I am reporting a manufacturing defect on BMW vehicles, specifically the 2019 BMW X3 with fewer than 40k miles. According to a vehicle inspection conducted at a BMW dealership on Saturday November 22, 2025, the motor mounts are collapsed. Potential risks are excessive engine vibrations that could cause loss of control while driving, to engine components to fall off the ground while driving. It’s dubious that BMW dealers “discovered “ this issue after the vehicle warranty expired. I request that the matter be investigated and order the manufacturer to extend coverage to a minimum of 120k miles or 6 years from date of service. Please investigate before it’s too late. Thank you.

While driving my BMW X3, the engine suddenly failed after the check-engine light came on, which followed several days of intermittent high-temperature warnings. Coolant levels had been consistently monitored, refilled, and topped up as needed, yet the temperature fluctuations persisted. Upon further inspection, the repair shop determined that coolant had been leaking internally into the engine due to a cooling system failure, causing overheating and warping of internal components. This created a serious safety hazard, as the vehicle began losing power while in motion, leaving me unable to safely accelerate or maintain speed in traffic and increasing the risk of a collision and a potential fire. This is a serious matter and BMW should assume responsibility for this. I bought the car assuming it was reliable but having to endure this cost out of pocket for an engineering failure is not okay.

The emergency call system on the vehicle has failed and I am getting an error message. The service center at the dealership informed me that water ingress into the shark fin that houses the system caused the system to short and fail resulting in the need for a complete replacement of the system at a cost of $3100. BMW has issued a service bulletin (SIB 65 12 22-Roof Mounted Antenna Housing Seal Not Adhering) that states that the seal of the room-mounting antenna housing is separating from the vehicle. This will allow water ingress into the vehicle, possibly damaging components and equipment. With the correction of remove and reseal the roof-mounted antenna housing. During the service call, the technician confirmed this defect caused the issue. I contacted BMW and they refused to completely cover the repair stating it is not a safety issue. I disagree, I purchased the vehicle with advanced safety features. My wife travels with the car to rural areas and this feature is critical in her safety in the event of a crash. I feel BMW should cover the repair and that this issue is a safety concern for those who rely on an advanced safety calling system purchased with the car. In reviewing message boards, this seems to be an issue for many owners of BMW SUVs.

Despite replacing the water pump, coolant expansion tank, hoses, and other related cooling system components, and fully refilling and bleeding the coolant, the issue persisted. Even after these repairs, the engine continued to overheat and show coolant level fluctuations, indicating an underlying problem likely pressure buildup or head gasket failure that was not resolved by replacing standard cooling parts. Dealership has identified further problems and seem like a costly repair that I won’t be able to do out of pocket. BMW needs to address this issue immediately, engine stuttering and loss of sudden power on the high way is not safe!

2019 BMW X3 - Coolant warning has been going on for the last 6 months and I was refilling coolant every time it went off. I even had the car serviced and they refilled the coolant. Then I was driving the car the engine is overheating warning came on I pulled over. It cooled down. Car was fine but said it needed coolant. I added coolant and noticed it was leaking from multiple spots underneath the car. I had the car towed to a certified BMW mechanic. They did a diagnostic test and inspection and I was told the exhilarator water pump, coolant hose, coolant return line and oil filter house among a list of other things need to be replaced. The repair is estimated at $4700.00

My 2019 x3 model has been leaking coolant from multiple places. I have already needed to replace the water pump at my mechanic and now there's an additional coolant leak and the radiator and radiator hoses are affected and may need replacement. My dealer has not reported this issue yet and no recall has been declared for my type of vehicle, but I cannot afford to fix this issue out of pocket and it's a manufacturer issue when making these materials for the car, no fault of the driver. This has now become an issue where my car is constantly leaking coolant and causing potential engine damage.

Turbo coolant lines/ Oil filter housing failed I am reporting failure of the oil filter housing and turbo coolant lines on my 2019 BMW X3. These parts are leaking coolant due to defective plastic components and sealing surfaces, which causes sudden coolant loss and overheating risk while driving. This is a widespread issue affecting many BMW owners and has been documented in forums, service centers, and BMW technical bulletins. The failure poses a safety hazard, including potential engine failure at highway speeds, loss of power, and risk of breakdown or accident. BMW has not issued a recall or warranty extension, and consumers are being forced to pay out of pocket over $3,000 for what appears to be a systemic design flaw in the cooling system.

The radiator hose system has now failed twice due to faulty hoses and connections.

Subject: Rear Differential Mount Failure and Driveshaft Breakage — Sudden Loss of Vehicle Control at Highway Speed Complaint Summary: While driving at highway speed, I experienced a sudden and extremely loud bang from the rear of the vehicle. Immediately afterward, I lost complete control of the rear end, accompanied by violent clanking and grinding noises from the driveline area. The gearbox then stalled, leaving the vehicle disabled in the middle of the highway. Upon inspection, it was determined that a rear differential mounting bolt had sheared, causing the differential to shift violently out of position. This sudden movement resulted in the driveshaft breaking, which further destabilized the vehicle and led to a severe and immediate loss of control. This failure occurred without warning and created an extremely dangerous situation. The sudden loss of drivetrain integrity at highway speed placed both myself and nearby motorists at serious risk of a crash. A component as critical as a differential mount or driveshaft should not fail under normal operating conditions. This incident strongly indicates a serious design or manufacturing defect affecting the vehicle’s powertrain and structural safety. Requested Action: I urge the NHTSA to investigate rear differential mounting and driveshaft failures on this vehicle model. Such failures can lead to catastrophic loss of control, and immediate attention is necessary to prevent future incidents and ensure driver safety.

The contact owns a 2019 BMW X3. The contact stated that while driving at an undisclosed speed, the instrument panel was flickering on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

The contact owns a 2019 BMW X3. The contact stated that while driving at an undisclosed speed, the instrument was flickering on and off. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

1- Passenger Restraint System Malfunction error codes- related to wiring or front passenger seat- long timeframe and expense to diagnose 2- Engine mounts broken Oct 2023 and again Aug 2025- known issue by BMW service- high repair cost & repeat failure 3- Front crash assist will brake for shadows caused by trees or adjacent trucks and has nearly caused accidents

Today, I placed my backpack containing my 2019 BMW X3 key fob in the back seat, closed the door, and proceeded to open the driver’s door as usual. Immediately, the car locked itself with the key fob still inside. This is a failure of the anti-lockout safety system. The vehicle’s Comfort Access/keyless entry system is designed to prevent the doors from locking when the key is inside, and it should never lock itself under these circumstances. This malfunction creates a serious safety risk, as occupants or pets could become trapped inside the vehicle. I am submitting this complaint to notify NHTSA of a potential safety defect in the BMW anti-lockout / Comfort Access system. I request an investigation to determine if this defect affects other vehicles of the same model and year.

Regarding SIB 65 12 22, NHTSA ID Number 10227571, Manufacturer Communication Number B651222. Summary: The seal of the roof-mounted antenna housing is separating from the vehicle. Affected Products: (20) Vehicle BMW X3 2018-2022 - BMW X4 2019-2022 - BMW X5 2019-2022 - BMW X6 2020-2022 - BMW X7 2019-2022 I would like to mention that, this issue was known by BMW and acknowledge as Painting Process Deffect, BMW havent release a recall. BMW released on oct 2022 a BMW Service Information Bulletin detailing a defect in the paint and sealant of the roof-mounted antenna housing, which can allow water to leak into the vehicle and damage electrical components, including the emergency call system and GPS. Vehicles produced before January 10, 2022, are affected. The bulletin provides instructions for dealers to inspect for water ingress, remove the affected antenna housing, inspect the paint for separation on the sealing surface, and replace the housing if the paint is separating. Even when this production deffect main consequence is the damage of the Telematics Control Unit (tcu) due to physical closeness and consequently failure of the vehicle’s emergency call system and other communication systems and gps. The bulletin only focus on replace of antenna and painting of area (approx cost $700) and doesnt mention any alternatives for solution to damaged TCU (approx cost $3000) and on top the solution mentioned is even more restricted to Coverage under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please, respectfully request you to consider reviewing this situation due to affects 20 models and a considerable big amount of people.

On 7/3/25 took 2019 BMW X3 in for service & received a call that the Engine Mounts had collapsed and the repair would be $2,098.50 and to me a car with only 68K miles should not have this issue - first time in any car I've owned. The Service Advisor, Sheri Holtz of Century BMW, 2934 Laurens Road, Greenville SC informed us that this was a common issue but no recall currently. Went on to research and YouTube had information that this is a known issue and one of the top 10 problems with the BMW X3. Contacted BMW Client Care to seek reimbursement and claim was denied. Also sent a letter to BMW Customer Relations and no response. A 6 year old car should not have motor mounts collapsing and this is obviously an issue with BMW. Most consumers do not know how to report this complaint but if there is a way for you to search BMW dealers for how often this repair is happening, you will most likely find this is an issue.

My X3 has 52,000 miles. During a recent road trip, an "Emergency Call System Malfunction" message appeared. When I returned home, I took the vehicle to the dealership. The advisor said the shark fin trim is loose on the roof causing water ingress into the vehicle causing damage to the aerial antenna and the TCB unit. The TCB unit is also known as the Telematics Control Unit that is responsible for vehicle safety and connectivity features, door locking mechanisms, and so on. The technician found faults in the aerial antenna and TCB. I understand from the service advisor that they see this fairly regularly. I have further learned that BMW issued a Service Information Bulletin admitting the problem to dealers and telling them it was a manufacturing defect during the painting process and lists the parts needed to fix it. The quoted cost to replace the damaged components and install/seal a new shark fin was over $4,000 (almost 10% of the car's original price). BMW knows this to be a problem and I think there should be a safety recall for it, regardless of whether the car is out of its original warranty period.

2019 BMW X3 VIN # [XXX] Odometer - 70,000 miles Dealer - United BMW, 11458 Alpharetta HWY, Roswell GA 30075 I purchased my 2019 BMW x3 from United BMW in October 2022. The car had a little over 22K miles at the time or purchase. My vehicle suffered catastrophic engine failure on [XXX], just 48 hours after a BMW service technician topped off coolant in response to a warning light. The vehicle has been properly maintained, including repairs from United BWM Service and a BMW Certified independent mechanic. The engine failure occurred under normal driving conditions, rendering the engine inoperable. I have received a full diagnostic from BMW and they acknowledged that the independent mechanic was not at fault. Previous contact with BMW Consumer Relations and the United BMW service manager has not resolved the issue. The repair estimate from United is $40,000. Since I purchased my vehicle from United, they offered to reduce my repair cost to $33,000. I still owe $25,000 on this vehicle. Given the sudden failure shortly after BMW's service, this appears to be a serious reliability and potential safety defect. I have copies of my service records. Kindly advise. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The automatic emergency braking system randomly applied itself while I was driving 40mph down a highway where there was no obstacle/animal of any kind. My vehicle braked hard and quickly and a red car image appeared in the dash simultaneously. Thankfully there were no other vehicles around me at the time. Prior to today, my vehicle has had regular maintenance and has had no issues. I have not yet brought his forward to a dealership, service center, police, insurance, etc.

Water has leaked through the rear shark fin antenna causing multiple electrical issues. SOS system faults, the car has call the sos help service randomly, GPS, navigation, phone mics no longer work, occasionally get random idrive errors and shutdowns. I realized the shark fin cover was just hanging out on top of the vehicle so clearly the sealer has long since failed. Had little quirks in the past but was advised to do a reset which would help but now has failed completely

Engine light diagnostic Crankcase Ventilation Hose Defective. There was a recall on this but not for my VIN #, why not I'm having the same issues a described in the recall.

My lights turn on and off while the vehicle is turned off until I lock the car.

The contact owns a 2019 BMW X3. The contact stated that while driving at an undisclosed speed while the front passenger’s side seat was being occupied, the message "Front Passenger’s Restraint System Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the front passenger’s side seat mat detection sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,500.

motor mounts are now replaced every 30k miles the part fails. this is quality and safty hazard. this is not covered by BMW shame

The contact owns a 2019 BMW X3. The contact stated that on several occasions while driving at various speeds, the blind side indicators did not detect passing vehicles. The contact also stated that the lane departure feature, which vibrates and corrects the wheel, no longer worked as intended. The contact stated that there was a system indicator light on the dashboard that turned orange. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

Coolant is leaking and empty every week. Engine overheating warnings! I purchased this vehicle used on [XXX] from AutoFair in Manchester NH 1 week after purchase coolant warnings and engine light came on. Dealer is refusing responsibility and responding to multiple trips, phone calls and reports. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Parking brake is malfunctioning and has seized in lock position, and will not release. Making the vehicle unmovable and not drivable, leaving me stranded.

Shark Fin antenna water ingress causing Emergency Call Malfunction. Known issue with BMW and no warranty or recall due to failed seal allowing water to ingress into the Telematics Control Module disabling all cell service, hands free communication and tracking/navigation in case of an accident vehicle does not provide accurate location. Cost of repair is 3,000-5,000 due to water damage. Warnings come onto instrument cluster that can be removed and blocks mileage or any other settings to be viewed including cruise control settings

The contact owns a 2019 BMW X3. The contact stated that while driving 20 MPH on a main road, the message "Warning - Add Coolant' was displayed, and the temperature gauge indicated that the engine was overheating. The contact pulled over to the side of the road and allowed the engine to cool down. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed due to coolant intrusion. The mechanic determined that the engine needed to be repaired. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

Emergency Call System Malfunction warning message showed up on dashboard. Got it diagnosed at a BMW Dealer and they said there is a leak with the sharkfin antenna that allowed water to seep in and short the telematics control unit. Quoted $2500 by BMW to replace and reseal antenna. In the event of an accident and the driver becomes unresponsive, the vehicle won’t automatically call emergency services since. With this malfunction, my GOS, Bluetooth microphone, and BMW app all do not work. Also can’t get my emissions done because the warning message is blocking the odometer. Contacted BMW North America to investigate and they contacted the dealer saying they can’t do anything about it. Honestly worried to drive the car especially in the winter, if I go off the road or something else and become unresponsive emergency services will not be called.

The contact owns a 2019 BMW X3. The contact stated that the carbon monoxide detector sounded an alarm from the living room. The contact stated that her husband was unable to turn off the carbon monoxide alarm and called the Fire Department. The Fire Department arrived and determined that the vehicle, which had been parked in the garage of the residence, had experienced a thermal event in the engine compartment. The contact was advised that heat had generated carbon monoxide gas that had spread from the garage into an attic crawl space and then into the living room of the residence which had set off the carbon monoxide alarm. The contact stated that they were not able to drive the vehicle out of the garage due to the heat from the engine compartment. The contact stated that after the Fire Department had cleared the garage and residence of carbon monoxide, the contact was able to drive the vehicle out of the garage. The contact was advised by the Fire Department that the temperature in the engine compartment was getting dangerously hot and the vehicle was turned off. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the week prior to the failure, the vehicle was at a dealer for the water pump replacement. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2019 BMW X3. The contact stated while driving 20 MPH, there was coolant leaking from the vehicle. The coolant level low message was displayed. The contact stated that the temperature gauge was raised to HOT. The vehicle was towed to the local dealer, where it was diagnosed that there was an engine cooling failure The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

I began to receive an “emergency call malfunction” notification on my vehicle. I took it in to be serviced and received this text when I was due to pick up my vehicle “Good morning! Okay, and as far as the TCB we were talking about for the emergency call malfunction.. It looks like there is water coming in through the antenna there (the shark fin, with that being said we would have to replace the shark fin, the tcb and the tcb battery, which is not cheap, out the door that alone is $3,178 installed.. --Kenndehl Swanson Classic BMW MINI” I researched and noticed there was a class action filed with NHTSA against BMW for this very issue for X3’s from 2017-2023. I would like my vehicle to be included in this class action lawsuit. BMW has stated that they were aware in the lawsuit. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing regarding my 2019 BMW X3 which has suffered catastrophic electrical damage due to premature sunroof seal shrinkage. The failure has resulted in: Damage to the amplifier Damage to the auto system Non-functioning park assist warning tones and signal Integrity of panoramic sunroof stability The dealership has identified seal failure as the root cause. This is particularly concerning given that: These seals are designed and expected to last 20 years This is a documented issue affecting multiple BMW vehicles My vehicle is only 5 years old, far short of the expected seal lifespan The premature seal failure clearly indicates a manufacturing defect, not normal wear and Tear. The systemic nature of this defect which Causes a significant gap between actual and expected seal performance The extensive consequential damage caused by this manufacturing issue Is highly concerning snd should be immediately investigated and addressed.

The contact owns a 2019 BMW X3. The contact stated that upon starting the vehicle, the message "Driving Assistance Reduced and Pedestrian Warning not Working" was displayed on the instrument panel. The contact stated that while driving 40 MPH in stop and go traffic, the Collision Warning feature failed to function as intended. The contact depressed the brake pedal to stop the vehicle. Additionally, the contact stated that the rearview camera was not working as intended. The vehicle was taken to the dealer, where it was diagnosed that the KAFAS (Camera Assisted Driver Assistance Program) system was heated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V096000 (Back Over Prevention). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000.

The contact owns a 2019 BMW X3. The contact stated while driving 30 MPH, the emergency call system malfunction message was displayed on the instrument panel. The contact also stated that the Bluetooth microphone failed to function. Additionally, the SOS button failed to engage while being depressed. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the telematics system needed to be replaced. The vehicle was not repaired. The dealer provided the contact and estimate for the repair. The contact related the failure to TECHNICAL SERVICE BULLENTIN: SI B65 12 22 (ROOF-MOUNTED ANTENNA HOUSING SEAL NOT ADHERING); however, the VIN was not included in the TSB. The manufacturer was not notified of the failure. The approximate failure mileage was 62,900.

See attached document for complaint.

A faulty seal in the "fin" allowed for water to penetrate and short out the module responsible for the emergency SOS call system and the navigation. This was confirmed by BMW technicians and a known problem. This resulted in an indicator and message that would not go away and a malfunction of the emergency SOS system that would not work in the event of an accident. Navigation was also rendered useless by this module board malfunction. Resulting replacement cost exceeded $1700.

Oil filter housing leaking coolant randomly out of the bottom of the vehicle, we were driving home from lunch and a refill coolant light come on. This caused us to have to randomly pull over quickly on the side of the road so the car wouldn't overheat.

The seal of the roof-mounted antenna housing adhesive was faulty. This caused separating from the vehicle allowing water into the vehicle, which damaged emergency call components and equipment. BMW told me this was a know issue, but that NHTSA had not yet applied this to my vehicle. Please issue an advisory on this known issue. My car is under 40,000 miles and fairly new still. Adhesive should not be deteriorating this early. Preventative maintenance could not have addressed this factory issue. - Excerpt from BMW inspection: Concern Critical Client States Emergency Call Malfunction On. Aux Battery Replaced Twice. Ref Ro 871625 And Ro 907864. Please Check And Advise Cause FOUND SHARK FIN COVER GLUE TO BE LOOSE AND TO HAVE A SLOW WATER LEAK. WATER DAMAGED TCB MODULE. NO COMMUNICATION WITH TCB MODULE. Correction REPLACE TCB MODULE. REPLACE ROOF ANTENNA. REPLACE SHARK FIN. PROGRAM AND ENCODE TCB MODULE Cost: $2,8550.50

The contact owns a 2019 BMW X3. The contact stated that upon starting the vehicle, the message "Emergency Call System Notification Failure" was displayed on the instrument cluster, causing the speedometer and the odometer to become inoperable. The service warning light was illuminated. Additionally, the contact stated that the navigation system was inoperable, and the vehicle function setting on the infotainment system also indicated that the Emergency Call System Notification had failed. The vehicle was taken to the dealer, where it was diagnosed that the TBC module and battery had failed due to water intrusion in the shark fin of the roof. The dealer determined that the TBC module and the TBC module battery needed to be replaced. Additionally, the dealer informed the contact that the shark fin needed to be resealed. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty. The failure mileage was approximately 62,000.

The contact owns a 2019 BMW X3. The contact stated while driving approximately 46 MPH, there was an abnormal sound coming from the roof of the vehicle. The following day the contact discovered that the glass sunroof had exploded and there was a hole in the sunroof glass. The manufacturer and local dealer were notified of the failure. The cause of the failure was not yet determined. The contact stated that during the failure, the temperature was extremely cold and the heater inside the cabin of the vehicle was activated. The vehicle was not repaired. The failure mileage was 30,000.

My 2019 BMW X3 posted this error on the instrument display "Emergency call system malfunction". BMW service informed me that the shark fin roof mounted antenna is leaking. It causes issues with the SOS feature, navigation (reporting wrong location). There are numerous complaints on BMW owners message boards with the same problem. There is at least one BMW Service Information Bulletin (SIB) that applies to this issue for my vehicle. It is number B65 12 22. I was told this issue is not covered under my certified pre-owned warranty. This is a safety issue affecting thousands of BMW owners. BMW should do the right thing, issue a recall on the affected models and repair this problem. Thank you.

The contact owns a 2019 BMW X3. The contact stated that the Navigation system had become inoperable. Additionally, the message "Emergency Call Malfunction" was displayed. The vehicle was taken to the dealer, where it was determined that the seal of the roof-mounted antenna housing had separated from the vehicle, causing water to leak into the antenna housing wiring and causing the electrical failures. The contact was charged a fee for the repair. The vehicle was not repaired due to the cost. The contact related the failure to Technical Service Bulletin Number: SIB 65 12 22. The manufacturer was notified of the failure and a case was opened. The contact was awaiting an email from the manufacturer. The failure mileage was approximately 85,000.

The oil filter housing failed, which caused all of my coolant to leak out and the engine to overheat. My car had to be towed to a repair shop, as it would not hold any coolant. The repair bill for the new oil adapter housing unit, and related work (diagnostics, replacing engine oil and coolant) was a little over $2,300. Fortunately, I was near my home and on city streets when it occurred, or it could have been a real catastrophe.

The TCB Module and Antenna failed due to a water leak through the sealed roof mounted "Shark Fin" Antenna on top of my vehicle. The vehicle is not completely safe to drive due to the failure of the TCB Module in which the Module activates the "Intelligent Emergency Call" in the case of an accident. Crash and airbag sensors activate an emergency call to the BMW call center in the process, a set of relevant data such as how many passengers and their presumed condition or injury as well as the exact position of the my vehicle is sent automatically to the BMW call center and the nearest emergency service provider. The problem has been inspected and confirmed by my local BMW dealer. There is a warning on my odometer that states "Emergency call system not available."

The contact owns a 2019 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Headlights cycle on and off. Does this frequently. Checked on BMW site Bimmerpost and other people have had the same problem. Google 2019 BMW x3 headlights tuning off and on after shut down.

The contact owns a 2019 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Safety recall involving rear cargo rails hasn’t been rectified for 3 months now.

Headlights flash on and off for no apparent reason which is distracting to other drivers both in front of me or approaching my vehicle. This happens all of time now most recently for no apparent reason but I first noticed it more than a year ago. Headlights also go on and off and start to self level multiple times after car has been turned off. This has happend on a number of occasions as well. Normally the rotary light switch is always set in the AUTO position in my car. I have also noticed it happen when the car in parked and off, which can drain the battery.

The contact owns a 2019 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

When driving on citi street at 40MPH the vehicle randomly initiated the automatic emergency breaking system. The vehicle almost came to a complete stop in the middle of morning traffic. Almost had the vehicle behind me rear end me. The vehicle was taken to BMW dealer and a software update was performed. This is the second time that this has occurred. The vehicle will periodically still display collision warning light when nothing is even near the vehicle.

The contact owns a 2019 BMW X3. The contact discovered that the vehicle was included in NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 BMW X3. The contact stated that after a rainstorm, water would leak through the Telematics Control Unit (TCU) located on the roof at the rear of the vehicle. The contact stated that the leak caused a short circuit of the TCU wiring harness. The contact stated that a warning for the "Emergency Call System" was illuminated. The contact stated that the message covered the instrument cluster. The contact was unable to see the speedometer or other gauges on the instrument cluster because the message could not be cleared due to the short circuit. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the TCU needed to be resealed and the wiring harness and transponder module needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to TSB: SIB 65 12 22 - Roof Mounted Antenna Seal Not Adhering (Structure, Electrical System). The manufacturer was informed of the failure. The failure mileage was approximately 48,000.

The contact owns a 2019 BMW X3. The contact stated while driving approximately 40 MPH, the engine overheating warning light was illuminated. The contact stated that a message was displayed to “Stop Driving and Allow Engine to Cool Down”. The contact drove the vehicle to a local dealer, where it was diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, neither the VIN nor the model year was included. The failure mileage was approximately 80,000.

The contact owns a 2019 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have take out cargo on left side by self

The vehicle 2019 bmw x3 purchased from dealer with all maintenance performed per BMW specs at dealership, Warned of low coolant. Coolant was added, two days later 0n 6 25 2024 the light came on for low coolant checking vehicle saw large leak. Vehicle was towed to dealership. On 6 26 2024 the visual from BMW stated the the oil filter housing which is made of plastic and warps. They want to replace the oil filter housing but they say the manifold and transmission has to be remove to replace it at a cost of 3119 dollars as estimate. From dealership. The vehicle is low mileage purchased at 30 k from dealership and has been maintained with the reccomendations of the dealership. The time the vehicle will be in shop to do he work will be long and it till unclear of the extended warranty purchased from dealership at time of purchase will cover its replacement and th costs for labor.

The entire cooling system failed and RED WARNING light appeared leading to $6400 quote for repairs from BMW Seattle. BMW refused to do anything to make this right. They already know the thermostat is defective, so is the aux water pump, and the main water pump fails at only 60,000 miles. We could have been stranded on the side of the highway and these excessive repairs should all be covered under manufacturer extended warranty. We spoke to attorneys in Connecticut who will build a class action in this case. BMW wouldn't even meet us half way on repair costs and we were without our vehicle for months. It was an independent shop that finally told us the truth that the AUX Water Pumps are well known for failing on this vehicle causing extensive cooling system and engine repairs.

With only 41,289 miles, "Driver Restraint System Malfunction" notification came on soon after the car was started. BMW dealer advised that it was due to faulty knee airbag module on driver side (fault code 930949-short circuit to ground). The wiring harness going to the knee airbag may have been rubbing against the support tube of the instrument panel. Cost to fix is parts $1,288 and labor $1,282. Total cost not covered by BMW since the car is few months over 4 years old. This wiring faulty seems to be a major concerns for owners as this relates to electrical quality control and should be a recall by BMW.

Per BMW's SIB (Service Bulletin) "SIB 17 03 20" "The O-rings that seal the quick disconnect coolant lines will not seal properly when outside temperatures are at or below -15 degrees C (5 degrees F) et. al BMW - DEFECT CODE: 1712144800 "Coolant hose including quick-release coupling not leak tight" on-going issue since 2019 on the BMW X3 Model G01

Back up camera not engaging

Since purchasing the vehicle, the illumination of the instrument cluster, information center screen, and sometimes the climate controls dim partially or completely during daytime driving. This occurs randomly and frequently at times. Reported this to BMW service at least three times since purchasing the vehicle. BMW service could not identify the issue but flashed the on-board software at least twice as a possible fix. Neither episode corrected the problem and BMW says they don't know what is going on since the issue has not reported an error code. I understand this issue, or issues generally similar, has been experienced by other BMW owners across this and other BMW model lines. BMW North America has washed their hands of this isse and the dealeers have no idea how to diagnose and fix it.

Headlights flash on and off for no apparent reason which is distracting to other drivers both in front of me or approaching my vehicle. This has happened dozens of times now most recently 4/19/24 but I first noticed it more than a year ago. Headlights also go on and off and start to self level multiple times after car has been turned off. This has happend on a number of occasions as well. Normally the rotary light switch is always set in the AUTO position in my car .

The contact owns a 2019 BMW X3. The contact stated that while performing a visual inspection of the vehicle, she noticed that the engine oil was leaking from the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil filter housing had failed. The vehicle was not repaired. The contact related the failure to TSB Number: 11-02-20. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 100,000.

Upper radiator hose leaking coolant. Took to dealer with under 40k miles with refill coolant light and active grill shutter issue . They top off coolant and stated no pressure loss was detected. Dealer replaced shutter. Its been ongoing for approximately 2 years , been adding coolant myself. In Dec 2023 At 54k miles at a body shop they discovered an old coolant leak coming from the upper radiator hose. The leak is coming from the plastic coupling attaching the hose to radiator.

The X3 suddenly slowed down to stoppage on an interstate highway, and the car "shifted" to Neutral by itself. I had to shift back to "Drive" and then drive away. It happened twice in September to October 2023, with my family and other kids in the car. Luckily there was traffic, driving speed was relatively low. Contacted two BMW dealerships and the only thing they could do was change the battery. They said maybe the battery wasn't functioning fully. However, BMW shouldn't stop my car on a highway just because the battery may be relatively low. No warning about battery was ever observed. Four pictures attached: Error Message 1 - Increased Steering Effort on 10.13.23 Error Message 2 - Transmission (suddenly "auto-shifted" to Neutral) Error Message 3 - Four-wheel-drive system Error Message 4 - Front monitor suddenly turned on?

On the 2019 BMW X3, we’ve experienced the tailgate opening while the vehicle is in traffic, and the transmission is in ‘D’ drive. The safety hazard I’m suggesting be investigated is that the buttons on the remote key fob to the vehicle, including lock, unlock, tailgate, and panic, ALL work even if the vehicle is turned on and driving. This poses a serious safety risk to not only occupants of the vehicle, objects or animals that may be in the trunk, but also to other motorists on the road. We’ve personally had this happen three times, all in cases where we were in live traffic on an active roadway. One case in particular our dog was in the trunk and we had to pull over in the middle of traffic while the dog thankfully stayed seated in the trunk area. I believe this happens because it’s very common for the key fob to be in a pocket or purse while operating the vehicle, where it’s very possible for the buttons to be pressed inadvertently. In my opinion, the key fob should not be functional while the car’s ignition is on. No other car I’ve ever owned has had a key fob whose buttons still work while the ignition is on. Happy give further comment if need be. Thanks

My car, a 2019 X3, displayed a malfunction notification "Driver Restraint System Malfunction" along with the airbag indicator glowing in red in my dashboard all of a sudden when I turned-on my parked car. The malfunction notification has remained ever since, whenever the car is turned-on or driven. My local BMW dealer inspected & diagnosed the issue as a harness failure, requiring a replacement of the air bag harnesses of both knee airbags, and potentially the ACSM module in the center console as well. As per this diagnosis, the failure was caused due to a short-circuit. If this issue was left unattended, it would have prevented the deployment of airbags in the event of a crash, resulting in the death of the driver or severe injuries. A manufacturing fault or other quality issues are clearly to blame for such short-circuits. I request NHTSA to investigate the issue and pursue a recall notice for such faulty driver restraint (harness in this case) control modules.

The contact owns a 2019 BMW X3. The contact stated while driving at an undisclosed speed, the seat belt warning light illuminated. After restarting the vehicle, the vehicle seemed to return to normal functionality however, the failure had become a regular occurrence. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 36,000.

URO Parts Engine Oil Filter Housing There was no sensors that went off to indicate that there was an issue with my coolant or my oil and I went to drive my car and broke down on the side of the road. The dealership and the repair shop and mechanics I’ve called have told me that this is a common issue with Bmw because of how it's made. If I knew that there was a problem because of the sensors I would’ve never had to break down on the side of the road and be less stranded without a vehicle.

While driving normally down interstate the sunroof suddenly exploded.

I am writing about the BMW Telematics Control Unit (TCB). This is a safety device installed on all BMWs for the past 6 years or more. It is an electronic tracking and communication device that is activated either automatically on manually in the event of an emergency. For minor emergencies such as a flat tire or running out of gas, the driver can call for roadside assistance. For serious emergencies such as accidents the system automatically contacts the BMW emergency center who contacts local emergency assistance providers such as police, fire, ambulance. The system provides information such as the vehicle's exact location and the severity of the accident. Obviously, this can be lifesaving information. I have no way to determine how frequently these systems fail, but judging from the countless number of accounts described on the internet and the number of YouTube videos I see, it would appear that these systems are very unreliable. These systems fail for a number of different reasons and are very expensive to repair. This is a serious safety issue. In my own case, water had leaked through the roof aerial and damaged the electronic communication device rendering it useless. Cost of repair would be nearly $3,000. There is at least one BMW Technical Service Bulletin (TSB) that applies to this issue for my vehicle. It is number B651222. There are probably many other TSB's that apply to other models and other causes of failure of this device. BMW owners have spent a lot of money for this device with the expectation of providing themselves with some additional safety in the event of an emergency. This is largely a false sense of security because these devices are very unreliable. I respectly request the the NHTSA look in to this issue. I believe that there are many people that are unknowingly in a dangerous situation.

The headlights will flicker on and off randomly. They will also go from low beams to high beams randomly. This is with the headlights switch set to automatic. I've never tried any other settings.

The contact owns a 2019 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact added coolant to the reservoir. The coolant warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that coolant was needed. The vehicle was repaired but the failure persisted. The contact mentioned she was concerned about a vehicle fire. The manufacturer was not contacted. The failure mileage was approximately 30,000.

Oil Filter Housing according to BMW tech this is a common issue in this part- yes available for inspection upon request, my safety was put at risk due to coolant leaking which can be flammable, also could cause engine malfunction/shutdown while driving. The problem has been confirmed by BMW dealership. A complaint with the manufacturer BMW of america was put in. No other lamps or messages, car simply began to leak coolant and oil profusely.

The contact owns a 2019 BMW X3. The contact stated that while driving at 42 MPH, the sunroof exploded without impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,578.

We were towing a rental travel trailer (~3500 Ib), going east bound on highway 80 near Martinez, CA. The travel trailer suddenly went into oscillation, the amplitude got larger and larger, and finally both SUV and trailer landed on the sides on the embankment. The SUV was supposedly in "tow" mode, so the feature "Trailer Stabilization Control" should have been activated to reduce the sway/oscillation (and perhaps issued some warnings). However, we only got traction control alarm just prior to the crash.

Unable to feel vibration in steering wheel for the lane departure warning system.

While driving, an error message appeared on the car screen that said: Passenger restraint system malfunction: Contact BMW Carefully drive to the closest service center. Passenger restraint system is limited. Increased risk of injury in case of a collision. Continue wearing safety belt. 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger restraint system 2) How was your safety or the safety of others put at risk? Increased risk of injury in case of collision 3) Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer ran a diagnostic and no fault was found. They tried to claim that there was water on the seat because an umbrella was on the seat. It was not raining before or during the time the message appeared. The umbrella has not been used for quite some time and was not wet. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. This appears to be a random deactivation of the passenger restraint system.

The contact owns a 2019 BMW X3. The contact stated while driving at various speeds, the vehicle would suddenly brake and would stop abruptly though there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who duplicated the failure. However, the dealer was advised by the manufacturer that the vehicle was operating as designed. The vehicle was not repaired. The contact notified the manufacturer of the failures and the concerns he had regarding the vehicle's safety. The failure mileage was 31,000.

Multiple times while driving, my key FOB in my pocket has opened the trunk. Extremely dangerous, and apparently very easy to accidentally press. Same thing with the alarm, almost caused me to have an accident.

On May 20, 2022 at around 10 AM. I pulled into my work parking lot. I proceeded to park the car in front of the main building. I put the car on park but the car accelerated on its own at high speed. It curved around the bushes yanking them out and then smashed into the building. The airbags opened. I called 911 for help. Ambulance took me to a hospital nearby. I lost a lot of blood due to a large cut in my mouth. I had some other minor injuries including a fracture in my sternum and nose.

The contact owns a 2019 BMW X3. The contact stated that after starting the vehicle, an unknown warning light was illuminated with a message displayed stating that the vehicle would turn off shortly, and to keep the vehicle function active, switch to Ready Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that an unknown part was replaced however, the warning light remained illuminated. The manufacturer was contacted by the dealer but the contact was unaware of what was said. The failure mileage was 9,000.

Was driving on the freeway, not more than 60mph, no over bridges, no potholes, no people, and heard some exploded over my head. I pulled the car over and saw the sunroof was shattered. I didn’t see any heavy object flying. After reaching home, I searched online what could be the reasons and found there were 100s of cases like this already reports.

I own a 2019 BMW x3 that I leased in December 2018 and then purchased in Dec 2021 at the end of the lease. It has about 22k miles on it. A few weeks ago, a warning light came on, telling me that my rear brakes needed to be inspected. I took it in and the dealer told me that rear brake PADS and ROTORS had to be replaced. They should not have to be replaced so soon especially since I am not a teenager, and my driving is 90% on freeways. I am in my sixties and my family and I have owned/leased more than 25 foreign and domestic cars and have never come across one that required a complete brake replacement with so few miles. When I contacted the Service Department at my dealer, they said this is a common problem with all BMW’s and especially X3s. I asked even if we assume that the pads need replacement, why the need to replace the rotors at the same time. They said the original rotors are so thin that they cannot be machined. They have seen many that had warped at low miles, some that had cracked and a few that had broken into pieces. They said that they and other area dealers have brought this serios concern to BMW of North America but they keep getting ignored. They said that I was lucky that my braked did not seize and that I did not get into a serious accident. Please investigate this serious safety issue before someone dies. Thank you.

My digital gauges were frequently going off center in my vehicle. I scheduled service with the dealer however they did not have a loaner available for weeks so they scheduled the appointment for a few weeks out, my car subsequently completely died on the road and after a minute or two I was rear ended by a truck and the car was completely totaled.

The car sos system “masses a dos call” to the police department. After clsryfiyng the error, the car shows the following message: “ emergency call malfunction”. BMW disabled my car emergency system to avoid this problem again but tried to change me to fix the problem

On September 7, 2021, the tailgate of my 2019 BMW X3 opened on its own in my garage. The car had been turned off for approximately 20-25 minutes. My key was inside the house, nowhere near the garage. No one had touched the car after it was turned off. My husband was in the garage, standing approximately 6-10 feet away from the car when the tailgate opened on its own. I believe this is both a Safety and Security issue. The tailgate opened on its own. This could have occurred while driving on a highway (safety), or while parked on a public street (security).street. On 9/9/21 I reported the problem to Zach Santillo in the Service Dept of our dealer: BMW-Newton, NJ.

After having 'repaired' the instrument panel relay which was causing the display to intermittently blank out, I am now experiencing the following dangerous events: 1) instrument panel will still occasionally blank out, with no consistent causal reason. 2) on occasion, firm acceleration has preceded an instrument panel glitch, but I cannot get a consistent result from this cause/effect. 3) on occasion, instrument panel glitch will result in a warning that indicates a loss of 4 wheel drive system. This glitch currently seems to remedy itself on its own after a few seconds 4) on occasion, while stopped with the auto parking mode engaged, pressing the gas pedal results in a complete engine shutdown. This requires a restart of the engine to proceed and the previous mentioned instrument glitches.

Sunroof shattered randomly

Trunk opened while vehicle was in motion. It’s possible that the trunk button of the remote was accidentally depressed when it was in a pocket but I strongly believe that the vehicle should ignore such commands when the vehicle is in motion or even in gear.

Tailgate suddenly opens without warning. Happened twice this month while car was parked and engine was turned off, as well as while car was stopped, in Park, and engine was running. Note that this happened repeatedly during the first year of ownership, and BMW Monterey (California) tried at least 4 times to fix it. Claimed it was finally fixed, and it did not recur for some months, but once again it is happening.

Going to park at an outdoor public parking lot I was going at slow speed made two left turns to get to my my parking space. More than half way into parking spot the car suddenly accelerated and jump the curve going down a small incline and jumping the curve of the parking space below at that time able to control car. Lucky that there was no person walking or a car parked in the parking space below because it would have caused a head-on collision or something even worse, as far as I can see there was no damage to car. My wife was in the car and she was shook by incident!!! Incident happen very sudden and unexpected. I have seen multiple similar incidents on internet and it seems like dealership can't replicate the issue and they dismiss it.

MY 2019 BMW X3 WITH COMFORT ACCESS OPTION PACKAGE WILL OPEN THE HATCH WITHOUT ANY INPUT FROM ME. THIS HAS HAPPENED 4 TIMES NOW AND ALL WHEN LOCKED WITH THE KEY IN MY POCKET AND I WAS WELL OVER 100 FEET AWAY. THIS CAN INJURE PEOPLE/KIDS IN PARKING LOTS OR CAUSE DAMAGE TO MY GARAGE OR HATCH. SOME PEOPLE HAVE REPORTED ONLINE THAT THIS HAS HAPPENED WHILST DRIVING!

REPEATED WARNING OF 'RREDUCED DRIVER ASSISTANCE SUPPORT

WE PREVIOUSLY HAD AN ISSUE WITH THIS VEHICLE WHERE THE DASHBOARD GAUGES WERE SHIFTING A FEW INCHES TO THE LEFT AND LOST VISIBILITY TO THE SPEEDOMETER. THIS WAS RESOLVED AFTER A FEW VISITS WITH THE GAUGE CLUSTER BEING REPLACED. WE ARE NOW HAVING AN ISSUE WHERE OCCASIONALLY THE DASHBOARD GAUGE CLUSTER WILL GO COMPLETELY BLANK FOR A FEW SECONDS. THE IDRIVE COMPONENTS REMAIN ON DURING THIS TIME. IT'S DIFFICULT TO TAKE A PICTURE, AS IT ONLY OCCURS WHILE DRIVING. THERE DOES NOT SEEM TO BE ANY CONSISTENCY TO WHEN THIS OCCURS, BUT IT DOES NOT HAPPEN WHEN STATIONARY. THE TIMES IT HAS HAPPENED, IT DOES SEEM TO BE WHILE ACCELERATING AFTER A TURN.

TAILGATE OPENS ON ITS OWN. ONCE IN MOTION MORE OFTEN AFTER LOADING DOGS IN THE BACK, CLOSING IT AND THEN IT OPENS AS I OPEN THE DRIVERS DOOR. A FIX IS TO START THE CAR FIRST THE OPEN THE TAILGATE AND CLOSE THAT SEEMS TO HELP.

MY CAR HAS BEEN AT THE BMW DEALERSHIP TWICE FOR THESE INCIDENTS. THE INCIDENTS HAVE HAPPENED A TOTAL OF 4 TIMES. THE FIRST TIME, I WAS DRIVING ABOUT 45 MILES PER HOUR ALONG THE CITY STREET, WOODRUFF AVE IN LONG BEACH. IT WAS A SUNNY DAY AND THERE WERE NO OTHER CARS AROUND ME WHEN THE CAR SUDDENLY STARTS BEEPING AND DASH BLINKS AND THEN CAR SLAMS ON BRAKES AUTOMATICALLY UNTIL IT COMES TO A STOP. I AM NOT SURE WHAT CAUSED THE PROBLEM BUT I THINK IT MAY BE THE SENSORS FOR THE AUTOMATIC COLLISION BRAKING SYSTEM. THE SECOND TIME I WAS GOING ABOUT 15 MPH COMING UP TO A RIGHT TURN IN THE RIGHT TURN LANE OF A CITY STREET. THERE WAS A CAR IN THE LEFT LANE THAT WAS STOPPED AT THE TRAFFIC LIGHT. MY CAR THEN SOUNDS THE ALARM, FLASHES THE WARNING AND SLAMS ON THE BRAKES TO A STOP. MY BUSINESS PARTNER WAS IN THE CAR WITH ME DURING THIS TIME. THE THIRD TIME WAS OCTOBER 16, 2020 WHEN I WAS DRIVING ON A CITY STREET AND THERE WAS A CAR STOPPED ABOUT 30 FEET AHEAD. I WAS SLOWING DOWN WHEN THE CAR SOUNDED THE ALARM, FLASHED ON THE SCREEN THE WARNING (WHICH I TOOK A PIC OF) AND THE BRAKES APPLIED AUTOMATICALLY AND THE CAR STOPPED. THE FOURTH AND LAST TIME, THE CAR DID NOT APPLY THE BRAKES BUT THE WARNING SYSTEMS CAME ON AND THE DASH FLASHED. I TOOK THE CAR AGAIN TO BMW AND BMW NORTH AMERICA SENT OUT A FIELD ENGINEER. THEY HAVE THE CAR FROM OCTOBER 23, 2020 TO NOVEMBER 18, 2020 AT WHICH TIME THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR.

BACKUP CAMERA NOT ON WHEN REVERSING: 1. ~AUG. 2019 WHEN I REVERSED MY CAR, THE BACKUP CAMERA DID NOT SHOW UP. MY CAR WAS IN BMW SPRINGFIELD NJ FOR REPAIR FROM 25 TO 27NOV2019. I WAS TOLD THERE WAS A RECALL (NHTSA CAMPAIGN ID 19V684000) AND SOFTWARE WAS UPDATED. 2.PROBLEM STILL EXISTED, MY CAR WAS IN SAME DEALERSHIP FOR REPAIR ON10FEB2020. 3. RAISED MY CONCERN (LEMON LAW) TO BMW CORPORATE, BMW ARRANGED MY CAR FOR REPAIR ON MAR. 19. 2020 AFTER THE REPAIR, MY REAR CAMERA VIEW WAS BACK BUT THE LEFT IMAGE (SENSING OBSTACLE WAS MISSING). 4. MY CAR WAS IN BMW ON APR. 9 2020 FOR REPAIR, STILL NOT WORKING. 5. MY CAR WAS IN BMW FOR PAIR ON MAY 26, 2020 AND I WAS TOLD TO WAIT THE COMPUTER TO BOOT UP AND THEN DRIVE. 6. I FOLLOWED BMW'S ADVICE, THE LEFT IMAGE (SENSING OBSTACLE WAS MISSING) IS BACK WITHOUT ANY PROBLEM, BUT MY REAR VIEW IMAGE SOMETIME DID NOT SHOW UP. I THINK THE LACK OF AN IMAGE IN THE BACK-UP CAMERA DISPLAY INCREASES THE RISK OF A CRASH, WHICH NEEDS FURTHER INVESTIGATION. PICTURE IS ATTACHED, SHOWING THE WHOLE BACKUP PROCESS, THE REAR VIEW CAMERA WAS MISSING THE IMAGE (~1MIN).

THE PANORAMIC SUNROOF EXPLODED WITH THE VEHICLE STOP AND WE INSIDE. THE GLASS BROKEN PIECES FELL ON THE COVER THAT WAS LUCKILY CLOSED. THE SUN ROOF HAD A HOLE IN THE MIDDLE. THE AUTO DEALER PROVIDE AN ESTIMATE OF $7,900 FOR THE REPAIR AND TOLD US TO CLAIM THE INSURANCE. WE UNDERSTAND THIS REPRESENT A DEFECT IN THE SUN ROOF AND SHOULD BE COVERED BY THE WARRANTY.

THE SPEEDOMETER IS INACCURATE. BMW TOLD ME THAT THEY HAVE A DIRECTIVE WHICH STATES THAT IT IS NORMAL FOR A SPEEDOMETER TO BE OFF BY UP TO 7MPH. THEY TOLD ME IT IS IMPOSSIBLE TO RECALIBRATE. I DO NOT KNOW MY TRUE SPEED WHICH IS DANGEROUS AND MAKES IT DIFFICULT TO KNOW IF I AM DRIVING WITHIN POSTED LIMITS. IT ALSO ADDS FALSE MILEAGE TO MY VEHICLE AS IT ALWAYS INDICATES A SPEED HIGHER THAN I AM ACTUALLY MAINTAINING.

TWO RECENT PROBLEMS: (1) THE TAILGATE OPENED ON ITS OWN TWICE. BOTH TIMES THE CAR WAS PARKED, ONCE OVERNIGHT. NO KEYS WERE PRESSED. (2) COMFORT ACCESS WORKS INTERMITTENTLY. SEVERAL TIMES, PRESSING THE HANDLE GROOVE EVOKED A CLICK BUT DID NOT UNLOCK THE CAR. THE DOOR DID UNLOCK WHEN I PRESSED THE UNLOCK BUTTON ON THE FOB.

WHILE DRIVING ALONG SECONDARY ROADWAY , WITH NO OTHER CARS WITHIN SIGHT OR OBSTRUCTIONS WITHIN VIEW, AUTOMATIC BRAKING OF THE VEHICLE OCCURRED. BRAKING ACTION WAS SEVERE ENOUGH TO CAUSE DRIVER TO BE PROPELLED AGAINST THE SEAT BELT SHOULDER STRAP. BRAKES RELEASED WITHIN APPROXIMATELY ONE SECOND AFTER APPLICATION. TOOK VEHICLE TO DEALER NEXT DAY AFTER EPISODE TO DIAGNOSE PROBLEM. SERVICE TECHNICIAN FOUND, " NO FAULTS " STATED, " OPERATION OF AUTOMATIC BRAKING ON OCCASION IS NORMAL OPERATION DUE TO THE SENSITIVITY OF THE FEATURE". IT WAS INDICATED TO ME THAT THE SERVICE TECHNICIAN CONTACTED BMW NA AND WAS GIVEN THIS EXPLANATION. WHEN ASKED IF THERE WAS A , "FIX I N THE WORK'S " TO RESOLVE THIS ISSUE , BMW NA REPLIED THEY CONSIDERED THIS OPERATION NORMAL FOR ALL OF THEIR VEHICLES WITH THIS BRAKING SYSTEM. I FIND THIS ANSWER UNACCEPTABLE. INADVERTENT BRAKE APPLICATION BY THE VEHICLE WHEN THERE IS NO VEHICLES OR OBSTRUCTIONS IN CLOSE PROXIMITY IS A SAFETY HAZARD. DRIVERS RUN THE RISK OF BEING REAR ENDED BY THOSE DRIVERS FOLLOWING TO CLOSELY ESPECIALLY WHEN THE FOLLOWING DRIVER HAS AN EXPECTATION THAT THERE IS NO TRAFFIC SITUATION THAT WOULD NECESSITATE THE CAR IN FRONT TO APPLY THEIR BRAKES. AUTOMATIC BRAKING SYSTEMS SHOULD BE DEACTIVATED UNTIL BMW NA CAN RESOLVE THIS PROBLEM.

WAS DRIVING IN THE CITY ABOUT 40MPH, AND AUTOMATIC BRAKING SYSTEM ENGAGED BUT THERE WAS NO HAZARD. NO CAR NEAR BY IN FRONT, BACK, OR BOTH SIDES. THIS HAPPENED 2/26/20 AROUND 10AM PT TOOK CAR TO DEALERSHIP. THEY CLAIMED THE CAR WAS DIRTY ON WINDSHIELD AND IS THE ONLY POSSIBLE REASON. CLAIMED THEY WERE NOT ABLE TO RECREATE THE ISSUE

FRONTAL COLLISION DETECTION EITHER DOES NOT WORK OR IS GIVING FALSE ALARMS. IT DIES NOT WARN WHEN THE VEHICLE IN FRONT IS IN CLOSE PROXIMITY AS IT IS DESIGNED TO DO SO. AT RANDOM TIMES IT WILL GIVE A FALSE NOTIFICATION. THIS IS MORE PREVALENT IF THE VEHICLE IS AT A STEEP ANGLE.

WITHOUT WARNING, THE DASHBOARD LIGHTS AND INDICATORS GO DARK. THE VEHICLE CAN BE STATIONARY OR IN MOTION WHEN IT HAPPENS. I HAVE CONTACTED THE DEALER, FIELDS BMW, TWICE. THE FIRST TIME THE SERVICE DEPARTMENT REPLACED THE BATTERY ON MY REMOTE KEY CONTROL, THE SECOND TIME SERVICE TOLD ME IT WAS A KNOWN PROBLEM AT BMW AND THEY WERE WORKING ON A SOFTWARE FIX. MY SECOND CONTACT WAS PROBABLY SIX WEEKS AGO, BUT IT HAPPENED AGAIN TWO DAYS AGO WHEN MY WIFE LOST THE DASHBOARD LIGHTS IN THE EVENING. IT IS VERY STARTLING (AND UNSAFE) TO LOSE THE DASHBOARD LIGHTS AND INDICATORS, ESPECIALLY AT NIGHT. NEITHER BMW NOR MY DEALER HAS INFORMED ME OF ANY PENDING SOFTWARE FIX.

WHILE DRIVING HOME JANUARY 11, 2020 AT APPROXIMATELY 8:30 PM ON A MAIN STREET THANKFULLY IN VERY LITTLE TRAFFIC, WHILE PROCEEDING TO TRAVEL THROUGH A TRAFFIC CONTROLLED INTERSECTION AT APPROXIMATELY 50 MPH THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND IF IT HAD BEEN A DAY/NIGHT WITH NORMAL HEAVY TRAFFIC, THE POSSIBILITY OF A REAR END COLLISION WOULD HAVE BEEN GREAT. PREVIOUSLY AS WELL AS DURING THIS OCCURRENCE, THE DRIVER IS FORCEFULLY PITCHED FORWARD BUT THE SIMULTANEOUS HIGH PITCHED SOUND DID NOT OCCUR AND I DID NOT NOTICE AN ICON FLASHING ON THE DASH AS BEFORE. THIS OCCURRENCE DID SEEM TO BE OF LONGER DURATION THAN THE PREVIOUS INCIDENT. THESE HAPPENED ON 1/11/2020 WITH THE TWO PREVIOUS INCIDENTS ON 12/02/19 AN 12/11/19 RESPECTIVELY.

PUT THE CAR IN PARK, IN A DRIVEWAY WITH A SLIGHT INCLINE, TURNED OFF THE IGNITION, AND WENT INTO THE HOUSE. THE CAR ENGAGED AND ROLLED DOWN THE HILL. PULLED IT BACK UP THE DRIVEWAY, AND TWO MORE TIMES PUT IT IN PARK, TURNED OFF THE IGNITION, AND THE CAR ENGAGED AND ROLLED DOWN THE DRIVEWAY.

WHILE DRIVING ON A BUSY CITY STREET IN MOVING TRAFFIC THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT CAUSE. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 50 MPH WITHOUT ANOTHER VEHICLE OR OBSTACLE NEAR THE VEHICLE. THIS CAUSED THE VEHICLE TO SUDDENLY PITCH FORWARD, THROWING THE DRIVER FORWARD WITH THE FORCEFUL MORE WHILE SIMULTANEOUSLY MAKING A HIGH PITCHED SCREECHING SOUND AND FLASHING A DASHBOARD ICON. THIS HAS HAPPENED ON TWO SEPARATE OCCASIONS, 12/02/19 AND AGAIN ON 12/11/19.

THE ISSUE IS BECOMING MORE SYSTEMIC AND OCCURS MORE OFTEN. ISSUE IS AS FOLLOWS: 1) WHILE DRIVING, DIGITAL INSTRUMENTATION WILL GO COMPLETELY BLANK FOR A PERIOD OF TIME. THIS INCLUDES SPEEDOMETER, TACHOMETER, CLOCK, CRUISE CONTROL INFORMATION. BASICALLY, ANYTHING THAT IS ON THE SCREEN DISAPPEARS. 2) IN ADDITION TO THE INSTRUMENTATION MALFUNCTION, THE FOLLOWING SYSTEM FAILURES ARE INTERMITTENTLY OCCURRING (NO PATTERN DETECTED YET): ALL WHEEL DRIVE SYSTEM FAILURE (WHILE DRIVING) - WHEN DISPLAY DOES RESUME, VEHICLE WARNING SYSTEM INDICATES THE VEHICLE MAY BE DRIVEN, BUT THE ALL WHEEL DRIVE SYSTEM IS INOPERATIVE. PARK DISTANCE CONTROL (OCCURRED WHILE VEHICLE WAS STATIONARY) - WHEN DISPLAY DOES RESUME, VEHICLE WARNING SYSTEM INDICATES PDC SYSTEM IS INOPERATIVE. AUTO START/STOP FEATURE (OCCURRED WHILE VEHICLE WAS STATIONARY) - WHILE AT A STOP AND THE FAILURE OCCURRED, THE ENGINE DID SHUT DOWN INCORRECT AVERAGE MILEAGE DISPLAY - NORMAL MPG FOR THE VEHICLE IS CURRENTLY AROUND 24.2. VEHICLE WAS REPORTING AN AVERAGE MPG OF 9.7 PRIOR TO ONE FAILURE.

I WAS DRIVING AND HAD JUST ENTERED INTO HWY. I WAS TRAVELING APPROX 45-50MPH. THERE WERE NO OTHER VEHICLES AROUND, WHEN I SUDDENLY BEGAN HEARING A POPPING OR CLICKING SOUND, FOLLOWED BY WHAT SOUNDED LIKE AN EXPLOSION. I COULD HEAR GLASS SHATTERING ABOVE MY HEAD, BUT WAS PROTECTED FROM INJURY BECAUSE THE SUNROOF SHADE WAS CLOSED. I SLOWED DOWN AND PULLED OFF THE HWY AT THE NEXT EXIT RAMP, GOT OUT OF THE VEHICLE TO INSPECT AND SAW A HUGE GAPING HOLE IN THE SUNROOF.

THE CAR HAS A WARNING SYSTEM THAT HAS A PROXMITY SYSTEM. THE CAR AT LEAST ONCE A MONTH BRAKES WHILE DRIVING INDICATING A CAR OR OBSTICLE IN FRONT OF ME. NOTHING HAS BEEN IN FRONT OF ME WHILE THE CAR SELF BRAKES. THE DEALERSHIP SAID IT MUST OF BEEN DUE TO FOG. WITH THE REPEATED PROBLEM NO FOG OR BAD WEATHER EXISTED.

TRUNK OPENS INTERMITTENTLY WHILE DRIVING DOWN ROAD AS WELL AS OTHER TIMES WHEN VEHICLE RUNNING OR NOT

THE ACTIVE SAFETY FEATURE (LANE ASSIST) DID NOT VIBRATE THE STEERING WHEEL AS ADVERTISED BY THE MANUFACTURER.

THIS CAR WAS BOUGHT BRAND NEW IN JAN 2019 AND SINCE BUYING THERE WERE 3 INCIDENTS OF WINDSHIELD DAMAGES ALL 3 TIMES BY CHIPS HITTING THE GLASS. 2 TIMES IT WAS REPLACED BY THE OEM GLASS, HOWEVER I AM WORRIED ABOUT SAFETY, IT APPEARS THAT THIS CAR'S GLASS IS MORE FRAGILE THAN OTHERS. I HAVE ALSO OWNED OTHER CARS AND DRIVE ON SAME ROAD UNDER SAME CONDITION, HOWEVER THIS HAS NEVER HAPPENED WITH ANY OTHER CLASS. I WOULD BE INTERESTED IF NEW BMW X3S ARE MORE PRONE FOR WINDSHIELD RELATED DAMAGES

THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.

AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH

I PURCHASED A NEW 2019 BMW X3 XDRIVE 30I MIDSIZE SUV ON AUGUST 31, 2019. I SPECIFICALLY CHOSE THE DRIVER ASSIST OPTION THAT INCLUDES BOTH LANE DEPARTURE AND BLIND SPOT WARNING FEATURES. UPON TESTING TO VERIFY THAT THESE FEATURES WERE FUNCTIONING PROPERLY, I DISCOVERED THAT THE STEERING WHEEL VIBRATION WARNING FEATURE DID NOT WORK. NO VIBRATION AT ALL WAS DETECTED WHENEVER I CHANGED LANES EVEN THOUGH I SET THE DESIRED VIBRATION LEVEL TO THE HIGHEST SETTING AND I WAS VERY CAREFUL TO DRIVE AT A SPEED, 50 MPH, FOR WHICH THE FEATURE SHOULD BE ACTIVE. THIS WAS ALSO TRUE OF THE BLIND SPOT WARNING--NO VIBRATION DETECTED. I VERIFIED THAT BOTH SAFETY SYSTEMS HAD ACTIVATED BY OBSERVING THE APPEARANCE OF THE LANE DEPARTURE ICON IN THE INSTRUMENT PANEL AND THE ILLUMINATION OF THE TRIANGULAR LIGHT IN THE OUTSIDE MIRRORS UPON APPROACH OF A VEHICLE IN THE ADJACENT LANE. HOWEVER, NO VIBRATION WAS DETECTED IN THE STEERING WHEEL WHEN I PURPOSELY CHANGED LANES WITHOUT SIGNALING ON TESTING THE LANE DEPARTURE FEATURE OR WHEN I SIGNALED TO CHANGE LANES WITH ANOTHER CAR IN THE BLIND SPOT IN TESTING THE BLIND SPOT FEATURE. THE BLIND SPOT VISUAL WARNING LIGHTS IN BOTH OUTSIDE MIRRORS WORKED OK, BUT NO VIBRATION WAS DETECTED WHEN SIGNALING TO CHANGE LANES. I REPORTED THIS TO THE DEALERSHIP AND THEIR DIAGNOSIS WAS A FAULTY MOTOR THAT GENERATES THE STEERING MECHANISM VIBRATION. A NEW PART IN ON ORDER. I'M REPORTING THIS TO ALERT OTHERS WHO MAY NOT HAVE TESTED FOR PROPER FUNCTIONALITY OF THESE SAFETY FEATURES. ONE HAS A VISUAL WARNING FOR THE BLIND SPOT FEATURE TO BACKUP THE STEERING MECHANISM VIBRATION, BUT NOT SO FOR THE LANE DEPARTURE. THE ABSENCE OF VIBRATION COULD BE A SIGNIFICANT SAFETY ISSUE FOR ANYONE DEPENDING ON THE PROPER OPERATION OF THIS FEATURE.

THE CHECK ENGINE LIGHT ILLUMINATED WHICH RESULTED IN A FAULT WITH THE MECHANICAL RADIATOR FLAPS NOT OPENING OR CLOSING PROPERLY. THE MANUFACTURER HAS DELAYED A FIX FOR SIX WEEKS NOW WHILE THEY ARE FIXING OTHER MODELS THAT MAY HAVE HAD A HIGHER SALES PRICE. CHILDREN ARE PRESENT IN THE VEHICLE AND DRIVING WITH A 'CHECK ENGINE' LIGHT ILLUMINATED IS DISCOMFORTING.

WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.

HATCH BACK OPENS RANDOMLY. KEY FOBS WERE NO WHERE NEAR VEHICLE AS IT WAS PARKED IN OUR UNDERGROUND GARAGE.

AT 9AM THIS MORNING THE HATCH BACK HAD BEEN OPEN FOR AN UNKNOWN AMOUNT OF TIME. I CLOSED AND LOCKED THE CAR AND AT 3:30PM THIS AFTERNOON THE HATCH HAD POPPED OPEN AGAIN. THIS IS THE FOURTH REPORT OF THE SAME ISSUE THIS WEEK.

BACK HATCH DOOR OPENS RANDOMLY. IT WAS PARKED OVERNIGHT AND STATIONERY BUT NEIGHBOR REPORTED IT OPEN THIS MORNING.,

TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR

TRUNK POPS OPEN BY ITSELF MANY TIMES WHILE PARKING

FIRST PROBLEM IS THAT ONE THREE SEPARATE OCCASSIONS MY REAR HATCH/TAILGATE HAS OPENED ON ITS OWN WHILE PARKED. EACH OF THE THREE TIMES THE CAR WAS PARKED IN THE GARAGE AND HAS HIT MY GARAGE DOOR CAUSING DAMAGE. WHILE IN THE GARAGE, MY KEYS WERE INSIDE THE HOUSE AND NO BUTTONS WERE PUSHED ON THE KEY FOB. I HAVE COMPLAINED TO THE DEALER ABOUT THIS ISSUE TWICE NOW AND HAVE NOT HAD SUCCESS IN SOLVING THE ISSUE. SECOND PROBLEM IS THAT THE SEAT VENTILATION ON THE PASSENGER SEAT HAS FAILED THREE TIMES. EACH TIME THE FANS WITHIN THE SEAT THAT ACTIVATE TO PUSH AIR THROUGH THE VENTS SOUND LIKE THEY ARE TEARING THROUGH THE SEAT. EACH TIME THE DEALER HAS REPAIRED THE ISSUE, ONLY FOR IT TO RETURN AGAIN. THE CAR IS GOING TO THE DEALER ONCE AGAIN AFTER I ASKED FOR THEM TO ESCALATE THIS ISSUE. I HAVE NOT YET HAD THE CAR ONE YEAR. MY PURCHASE DATE WAS IN SEPTEMBER 2018.

I'M HAVING ISSUES WITH THE SUV'S "HATCH" DOOR OPENING ON IT'S OWN. I'VE OWNED THE CAR SINCE FEB 2019. TWICE IT HAS OPENED ON ITS OWN WHILE PARKED. YESTERDAY MORNING, IT OPENED WHILE I WAS DRIVING IN SLOW TRAFFIC ON A VERY BUSY ROAD DURING RUSH HOUR, AND I HAD A LOT OF THINGS IN THE TRUNK. THE HATCH WOULD NOT CLOSE WITH THE BUTTON ON THE ARMREST, NOR WITH THE KEY FOB. I HAD TO PULL OVER AND GET OUT, AND CLOSE IT BY PRESSING THE BUTTON ON THE HATCH DOOR ITSELF.

THE LANE DEPARTURE WARNING SYSTEM ON MY NEW BMW X3 (PURCHASED MAY 3, 2019) DOES NOT WORK. THIS IS A NON-TRIVIAL FAILURE IN BMW'S SO-CALLED "INTELLIGENT SAFETY SYSTEM." THE RESPONSE I'VE RECEIVED SO FAR FROM MY BMW DEALER IN OCALA, FLORIDA IS UNSATISFACTORY. THEY INSIST IT IS WORKING, JUST AT A SLIGHT VIBRATION. I FEEL NO VIBRATION, AND HAVE HAD SEVERAL PEOPLE DRIVE THE CAR AND AGREE. DURING A LAPSE IN CONCENTRATION ' WHICH IS WHAT THIS FEATURE IS INTENDED FOR ' THERE IS NO WARNING OF LANE DEPARTURE. IT'S NOT A SAFETY FEATURE IF IT DOESN'T WORK. I FIND IT HARD TO BELIEVE THAT BMW SAFETY ENGINEERS WOULD WANT THE FUNCTION TO BE IMPERCEPTIBLE EVEN AT THE "STRONG" SETTING. BMW APPARENTLY THINKS THIS FEATURE IS IMPORTANT, AS THE COMPANY PLACED AN ASSOCIATED LIGHTED BUTTON RIGHT IN THE MIDDLE OF THE DASHBOARD! PERHAPS THEY ARE WAITING FOR SOMEONE TO GET HURT OR DIE BEFORE ACTING. PLEASE RESEARCH THIS PROBLEM ON BEHALF OF CUSTOMERS BEFORE THAT HAPPENS. THANK YOU.

THIS VEHICLE HAS THE 'LANE DEPARTURE FEATURE WARNING" . THIS FEATURE HAS 3 SETTINGS,FROM LIGHT TO STRONG. ON THE FIRST TWO SETTINGS THE STEERING WHEEL DOES NOT VIBRATE AT ALL, ON THE STRONGEST SETTING THE VIBRATION FOR THE MOST PART CANNOT BE FELT EITHER. I HAD A 2014 X5, STEERING WHEEL DEFINITELY HAD A PRONOUNCED VIBRATION THAT WAS FELT. BROUGHT IT BACK TO BMW, ENGINEERS SAY THAT THEY HAD COMPLAINTS THAT THE X5 VIBRATION WAS TO SEVERE SO THEY MADE IT LESS OBTRUSIVE. IF YOU HAVE THREE MODES OF OPERATION AND TWO MODES DO NOT WORK AT ALL, AND THEIR STRONGEST MODE IS BARELY PERCEPTIBLE , THIS SAFETY FEATURE IS NOT WORKING, ESPECIALLY IF YOU ARE DEPENDING ON IT. I HAVE TRIED IT AT ALL SPEEDS, ACTUALLY THE FASTER YOU ARE GOING ESPECIALLY ABOVE 55 MPH, YOU DO NOT FEEL THE STEERING WHEEL VIBRATE AT ALL.

PROBLEM IS MORE NOTICEABLE DRIVING AT 80MPH ON THE HIGHWAY. VEHICLE VEER LEFT AND RIGHT AND CONSTANT VERY SMALL TURNINGS NEED TO BE APPLIED TO KEEP CAR CENTERED, MUCH MORE NOTICEABLE WHEN PASSING BETWEEN TWO TRUCKS OR WHEN MODERATE WIND IS ENCOUNTERED. TOOK TO THE DEALER, THEY DROVE THE CAR AND MECHANIC STATED NOTHING WRONG WITH THE CAR AND. HOWEVER, I NEVER HAD THIS SAME PERVASIVE PROBLEM WITH ANY OTHER SUV I OWNED IN THE PAST. IS DANGEROUS AND CAN CAUSE AN ACCIDENT WHILE THIS IS OCCURRING.

THE PLASTIC COVERS OVER THE LOWER CHILD SAFETY RESTRAINT BUCKLES RIPPED OUT DURING DRIVING, CAUSING THE CHILD SEAT TO BECOME LOOSE AND UNSAFE. THE ANGLE OF THESE COVERS FORCES THE CHILD SEAT LOWER BUCKLE TO ANGLE HORIZONTALLY OUTWARDS. THESE COVERS ARE ONLY SECURED BY A THIN PLASTIC TAB, SO IF THE PRESSURE OF THE STRAP PULLS UPWARDS ON THE COVER AND BREAKS THE TAB DURING AN ACCIDENT OR REGULAR USAGE, THE CHILD SEAT STRAPS WILL BECOME LOOSE AND THE CHILD WILL BE AT SERIOUS RISK OF INJURY. THE CHILD SEAT I HAD THIS HAPPEN WITH WAS A COMMON, BEST-SELLING BRAND IN BOTH THE U.S. AND EUROPE. THERE WAS NO FAILURE WITH THE SEAT ITSELF.

TL* THE CONTACT OWNS A 2019 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE LIFTGATE SPONTANEOUSLY OPENED. ADDITIONALLY, WHEN THE PUSH TO START WAS ENGAGED, THE VEHICLE FAILED TO SHUT OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKIE COOPER BMW MINI (14145 N BROADWAY EXT, EDMOND, OK 73013, (405) 755-3600), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100. *BF CONSUMER STATED WHILE THE REAR HATCH OPENED AND SPILLED GROCERIES ALL OVER THE STREET. DEALER WAS NOTIFIED AND AUTHORIZED A RETENTION BAR TO KEEP MOST ITEMS IN PLACE AS PAYMENT FOR THE LOST ITEMS. AT THAT TIME CONSUMER ALSO ADDRESSED AN ISSUE WITH THE START BUTTON NOT TURNING OFF/SHUTTING DOWN THE VEHICLE COMPLETELY. DOT WAS NOTIFIED.*JB

AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT CAUSE. THERE WAS NO VEHICLE OR OTHER OBJECT IN FRONT OF MY VEHICLE NEVERTHELESS THE BRAKES WERE AUTOMATICALLY EMPLOYED SUDDENLY SLOWING THE CAR. SPEED AT TIME OF THE EVENT WAS APPROXIMATELY 50-60 MPH. THERE WAS A WARNING SIGNAL AND DASHBOARD ICON FOR THE AEB SYSTEM.

THE TAILGATE OPENS ON ITS OWN. THIS HAPPENS WITHOUT THE KEY FOB BEING NEAR A PERSON OR ANYTHING PRESSING ON IT. THIS IS A SERIOUS SAFETY ISSUE AND BMW DEALERS WILL NOT FIX IT, IF THEY DO NOT SEE IT IN PERSON. SO, FAR THIS HAS OCCURRED SEVERAL TIMES WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY OR IN A PARKING LOT.

WHEN SLOWLY DRIVING UP A HILL, THE TAILGATE OPENED AND THE CONTENTS IN THE BACK FELL OUT.

WHEN DRIVING ON A SUNNY DAY ON OCCASION THE SUN IS REFLECTED FROM THE HEAD UP DISPLAY UNIT INTO THE DRIVER'S EYES OR FIELD OF VISION CAUSING A DISTRACTION AND DIFFICULTY SEEING THE TRAFFIC AHEAD. THE ATTACHED PICTURE WAS TAKEN WHILE THE VEHICLE WAS STATIONARY IN THE DRIVEWAY, BUT TYPICAL OF THE EVENT WHEN DRIVING 70 MPH ON AN INTERSTATE HIGHWAY. THE SUN REFLECTION IS SHOWN BOTH AT THE HEAD UP UNIT AND ON THE WINDSHIELD (POSITIONED NEAR THE FRONT OF THE HOOD BETWEEN THE ACTUAL HEAD UP DISPLAY AND THE HEAD UP UNIT) HEADING TOWARDS THE DRIVER'S HEAD. THIS HAS HAPPENED ON 3 OCCASIONS OVER THE LAST 6 MONTHS. A BMW ENGINEER AT FIRST SAID THEY HAD NEVER HEARD OF THIS AND THEN BECAME MORE INTERESTED WHEN SHOWN A PICTURE. SOME TIME LATER BMW CALLED AND ASKED IF THEY COULD REPLACE THE FAULTY HEAD UP UNIT UNDER WARRANTY AND RETURN IT BMW FOR ANALYSIS. THE PICTURE ATTACHED IS FROM THE REPLACEMENT UNIT, WHICH HAS THE SAME ISSUE. THEY CLAIM THIS NEW UNIT WAS WORKING TO BMW SPECS AT THE TIME.

THE TAILGATE OPENED BY ITSELF WHILE I WAS DRIVING ON THE HIGHWAY. I HAD A SHORT LOCAL DRIVING BEFORE ENTERING THE HIGHWAY. ABOUT 5 MINS IN THE HIGHWAY AT AROUND 60 MPH, THE TAILGATE OPENED BY ITSELF. THE CAR FELT VERY NOISY AND HARD TO CONTROL (I WAS ON A WINDY HIGHWAY). I HAD TO EXIST THE HIGHWAY, STOP ON A LOCAL STREET, AND CLOSE THE TRUNK. THE SAME RANDOM OPENING ALSO HAPPENED ONCE IN MY GARAGE WHILE THE CAR WAS PARKED AND LOCKED, A WEEK AGO. WITH TWO RANDOM OPENING HAPPENED IN ONE WEEK, I AM AFRAID OF DRIVING IT. YOU NEVER KNOW WHEN THE TAILGATE WILL SUDDENLY OPEN AGAIN.