1997 Cadillac Deville Problems & Complaints

[  ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I  needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job.  The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and  not  even been touched .  I was finally told by the service department  to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re

DOGGIE DIEOBLO

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

1997 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED THERE WAS A PROBLEM WITH THE THEFT SYSTEM. ACCORDING TO THE INVOICE, THE IGNITION LOCK CYLINDER WAS REPLACED.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO ANTI LOCK BRAKING MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

AT ABOUT 12:30 - 1:00 AM IN THE MORNING THE CAR WAS PARKED AT MY HOME IN THE DRIVEWAY DIRECTLY IN FRONT OF THE GARAGE. [XXX] THE OWNER GETS UP TO GET SOMETHING TO EAT WHEN HE LOOKED OUTSIDE THE PATIO, HE SAW HIS CAR SMOLDERING AND THAN IMMEDIATELY BURST INTO FLAMES AT THE ENGINE AREA. CALLED THE FIRE DEPARTMENT IMMEDIATELY AND IN THE MEANTIME TRIED TO SUPPRESS THE FIRE BUT NOT SUCCESSFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 65 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE ANTI-LOCK BRAKE, TRACTION CONTROL, BRAKE AND SECURITY LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. ALSO, THE CONTACT STATED THAT ALL THE GAUGES AND SIGNALS ON THE INSTRUMENT PANEL FAILED AND FAILED TO SHOW ANY INFORMATION. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS LEAKING WHEN ATTEMPTING TO MOVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/01/14*LJ UPDATED 10/1/15 *JS

I BACKED OUT OF MY DRIVEWAY AND PROCEEDED DOWN THE HIGHWAY AND THE PASSENGER SIDE AIRBAG EXPLODED ON MY WIFE'S ARM. I AM AFRAID THAT IT WILL HAPPEN ON THE DRIVERS SIDE WHILE DRIVING. WHAT SHOULD I DO FOR SAFETY SAKE? *TR

I NOTICED THAT MY ABS TRACTION CONTROL LIGHT WAS ON THE DASHBOARD CONSOLE AND WHEN I PUSH ON THE BRAKES THE AND THE CAR WAS NOT STOPPING. THE ABS WAS ENGAGING ON DRY PAVEMENT. I CHECKED THE ONBOARD DIAGNOSTIC TOOL ON THE CADILLAC AND I AM GETTING AN ERROR CODE OF TCS C1255 WHICH IS A FAULTY ELECTRONIC BRAKE CONTROL MODULE/ ELECTRONIC BRAKE AND TRACTION CONTROL MODULE. I NOTICED THAT THERE IS A RECALL ON THIS EXACT PART THAT I AM EXPERIENCING PROBLEMS WITH REFERENCE NHTSA CAMPAIGN NUMBER: 97V064000. I CALLED CADILLAC DEALER AND WAS TOLD THAT MY VIN DOES NOT COME UP WITH ANY RECALLS AND THERE ARE NOT ANY RECALLS AT ALL FOR 1997 CADILLAC DEVILLE. I AM REQUESTING THAT MY VIN BE ADDED TO THE RECALL FOR THE BRAKES AND THE FUEL SYSTEM RECALL. THANK YOU *TR UPDATED 3/13/15 *JS

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 35 MPH, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY AND PROGRESSED TO PERMANENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, GASOLINE FUEL FUMES EMITTED FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE FUEL GAUGE INDICATED THAT THERE A HALF OF TANK OF GAS WAS IN THE TANK, WHEN THE TANK WAS NEARLY EMPTY. THE VEHICLE HAS GONE EMPTY ON FUEL ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114.000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT ONCE HE INSPECTED THE VEHICLE, HE NOTICED THAT THERE WAS A FUEL LEAK UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKE TRACTION CONTROL SYSTEM FAILED INTERMITTENTLY AND CAUSED THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHICH LOCATED THE FAILURE AT THE BRAKE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 83,244.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE WITH UNIROYAL TIGERPAW TIRES, SIZE: 265/75/R16 . THE CONTACT STATED THAT WHILE PARKED, THE FRONT DRIVER SIDE TIRE BLEW. THE TIRE WAS TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE TIRE WAS OUT OF WARRANTY AND WOULD NOT BE COVERED FOR REPLACEMENT. THE FAILURE CAUSED DAMAGE TO THE FRONT FENDER OF THE VEHICLE AND THE COOLANT SYSTEM HOSE. THE TIRE WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 30,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 110,000.

I WAS TRAVELING ON THE HIGHWAY AT APPROX. 65-70 MPH WHEN I WENT TO BRAKE DUE TO TRAFFIC AND THERE WAS SEVERE BRAKE FADE. THE CAR WAS ABLE TO SLOW DOWN BUT COULD NOT COME TO A COMPLETE STOP, THE BRAKE PEDAL WENT TO THE FLOOR EVEN AFTER SEVERAL PUMPS. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. LUCKILY THERE WAS NO ACCIDENT. I STILL HAD TO TRAVEL ANOTHER 30 MILES BEFORE REACHING MY DESTINATION AND THE BRAKES CONTINUED TO FAIL. THE BRAKES WOULD ONLY SLOW THE VEHICLE DOWN. THIS IS THE FIRST BRAKE PROBLEM I HAVE HAD WITH THIS VEHICLE AND ONLY HAS 65000 MILES ON IT. I HAVE TO CONTACT A MECHANIC TO RESOLVE THIS PROBLEM. *JS

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL PAN SEAL WAS LEAKING OIL. AS A RESULT, THE OIL WAS LEAKING ONTO THE ENGINE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE CONTACT EXPRESSED EXTREME CONCERN OVER A POTENTIAL FIRE HAZARD. THE FAILURE MILEAGE WAS 65,000. UPDATED 04/18/12*BF UPDATED 04/23/12.*JB

I OWN A 1997 CADILLAC DEVILLE. MY AIR BAG SENSOR HAS BEEN COMING ON AND GOING OFF ON MY INSTRUMENT PANEL FOR THE LAST FEW MONTHS. I HAVE HAD THE CAR CHECKED SEVERAL TIMES AND I WAS TOLD THE SENSOR WAS DEFECTIVE. THIS IS FOR THE AIR BAG ON THE DRIVER'S SIDE DOOR. TODAY 2/24/12 THE AIR BAG DEPLOYED AS I WAS ABOUT TO BACK OUT OF MY DRIVE WAY. MY CURRENT MILEAGE IS 94,000 MILES. I AM ALSO HAVING TROUBLES WITH HAVING TO PRESS MY BRAKES ALMOST TO THE FLOOR FOR THE CAR TO STOP. *TR

UPON STARTING THE CAR FIRST THING IN THE MORNING, THE ENGINE BACKFIRED THROUGH THE INDUCTION SYSTEM STARTING AN ENGINE FIRE. BY THE TIME THE FIRE WAS EXTINGUISHED IT HAD CAUSED ENOUGH DAMAGE THAT THE CAR HAD TO BE JUNKED. *KB

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER TURNING THE KEY IN THE IGNITION AND PLACING THE GEAR SHIFT IN NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 71,704.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BEGAN TO OVERHEAT FOLLOWED BY STALLING. THE A/C WARNING INDICATOR WAS ILLUMINATED FOLLOWING THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.

THE PASSENGER COMPARTMENT, BEGAN TO SMELL GASOLINE, SO I DID STOP IN A GAS STATION, OPEN THE ENGINE COMPARTMENT(THE HOOD) AND NOTICED A BIG GAS LEAK ON THE GASOLINE RAIL CLOSE TO THE CARBURETOR OR FUEL BURNER, SO I DECIDED TO STOP THERE AND HAVE TOWED THE VEHICLE TO SAN ANTONIO, TEXAS...THE MECHANIC CHARGED ME 560.00 TO CHANGE THE COMPLETE RAIL FOR A METAL ONE WITH THE GUARANTEE THAT THIS ONE WILL NOT HAPPEN THE SAME THING, BECAUSE IS A METAL ONE NOT A PLASTIC ONE THAT THE CAR HAVE ORIGINALLY INSTALLED... WHEN I SAW THIS RECALL , I ASK MYSELF WHO IS GOING TO PAY NOW FOR THIS ?????!!!!!!! *TR

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THE VEHICLE OVERHEATED AND THE HEAD GASKETS WERE BLOWN. THE CONTACT STATED A FEW PRIOR TO THE FAILURE, THE VEHICLE CAUGHT ON FIRE DUE TO THE VEHICLE BEING UNDER RECALL (NHTSA CAMPAIGN ID NUMBER: 04V110000-FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) BUT COULD NOT DETERMINE IF THE FAILURE WAS DIRECTLY ASSOCIATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

GM CADILLAC RECALL #38145 MY GM SERVICE REQUEST NUMBER [XXX] GM REFUSES TO REIMBURSE FOR AN EMERGENCY REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING LESS THAN 25 MPH, THE ENTIRE INSTRUMENT CLUSTER FAILED. THE INSTRUMENT PANEL WAS DIGITAL; THEREFORE, THE CONTACT DID NOT KNOW HOW FAST SHE WAS TRAVELING, AND COULD NOT READ THE FUEL GAUGE, WARNING LIGHTS, AND TURN SIGNALS. THE DEALER STATED THAT THE CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 90,000.

I PURCHASED A 97 CADILLAC DEVILLE IN JANUARY 07. FROM THE START IT HAD PROBLEMS. IT WOULDN'T CRANK RIGHT AND HAD VARIOUS ELECTRICAL PROBLEMS. TRIED MANY DIFFERENT SOLUTIONS BUT NONE WORKED. CAR STILL WOULD NOT CRANK RIGHT. IN 08, I PURCHASED A NEW STARTER AND ALTERNATOR. NOTHING WORKED. AFTER 9 MONTHS, THE ALTERNATOR WENT OUT. HAD TO GET A REPLACEMENT, PLUS PAY AGAIN FOR THE LABOR BECAUSE THE PEOPLE WHO DID THE FIRST TIME WOULD NOT REPLACE IT BECAUSE THEY WERE UNDER NEW MANAGEMENT. SO I HAD ANOTHER PLACE PUT ON THE NEW ALTERNATOR. I ALSO HAD THE SAME LOCATION REPLACE MY RADIATOR THAT HAD CRACKED AND HAD BEEN LEAKING RAPIDLY. NOT EVEN TWO MONTHS AFTER GETTING ALL THE NEW PARTS, ON MARCH 19 2009, I HAD BEEN TRYING TO CRANK THE CAR. IT WOULD NOT CRANK. IT SUDDENLY POPPED AND STARTED SMOKING. IT HAD DONE THIS BEFORE AND CRUNK RIGHT UP. SO I GO TO CRANK THE CAR UP AGAIN, ITS STARTED SMOKING EVEN MORE AND AS SOON AS I OPENED THE HOOD, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOT SURE BUT MENTIONED IT COULD HAVE BEEN THE BATTERY, THE NEW WORK THAT I HAD GOTTEN DONE OR SOMETHING ELECTRICAL. WHEN ASKED IF IT COULD BE REPAIRED, FIRE CHIEF STATED THAT THEY DID NOT THINK IT WOULD BE WORTH PUTTING ALL THE MONEY INTO AND STATED THAT IT WAS TOTALED. HAD TO WAIT TO GET THE REPORT SO IM UNSURE OF WHAT THEY SAY THE CAUSE WAS. NOW I AM OUT A VEHICLE BECAUSE I DID NOT HAVE COLLISION. I PUT ALOT INTO THIS CAR AND THINK THAT ALL INFORMATION SHOULD HAVE BEEN SENT TO OLD AND NEW OWNERS TO ALERT THEM OF ANY RECALLS, CHANGES, AND WHAT EVER ELSE. *TR

1997 CADILLAC DEVILLE ENGINE HEAD GASKET AND COOLING SYSTEM MALFUNCTION DEALER REFUSED TO FIX OVERHEATING MAY CAUSE EXPLOSION OR FIRE DEFECTIVE POHANKA CADILLAC FREDERICKSBURG,VA 22408 SD REPLACE ENTIRE ENGINE, REFUSED TO PROVIDE 12 MONTH WARRANTY UNACCEPTABLE RESPONSE FROM GM CADILLAC DEALER. *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A NOISE AND THERE WAS A LOW POWER RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS ALSO A DECREASE IN THE BRAKE LINE PRESSURE, WHICH INCREASED THE STOPPING DISTANCE. THE FAILURE OCCURRED INTERMITTENTLY. THE ANTI-LOCK BRAKE SYSTEM AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND IS CURRENTLY BEING REPAIRED. THE TECHNICIAN STATED THAT THE CAUSE OF THE FAILURE WAS RELATED TO THE ELECTRONIC BRAKE CONTROL MODULE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 157,800 AND CURRENT MILEAGE WAS 158,000. UPDATED 03/17/09 THE ABS AND TRACTION CONTROL LIGHT ILLUMINATED. THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL. UPDATED 03/18/09. *JB

I BOUGHT A USED 1997 CADILLAC FROM A CADILLAC DEALERSHIP, BEFORE I BOUGHT THE CAR I TOOK IT FOR A TEST DRIVE, IT DROVE LIKE A DREAM, THEN ON THE WAY BACK TO THE DEALERSHIP THE OIL LIGHT CAME ON. I TOLD THE SALESMAN ABOUT IT, AND HE SAID HE WOULD HAVE IT CHECKED OUT, HE ASKED WHAT I THOUGHT ABOUT THE CAR OTHER THAN THE OIL LIGHT COMING ON , I TOLD HIM OTHER THAN THAT I COULDN,T FIND NOTHING ELSE WRONG WITH IT. A COUPLE OF DAYS LATTER I DROVE BY THE DEALERSHIP AND NOTICED THE CAR WAS GONE, I PULLED IN AND PRECEDED TO LOOK AT OTHER CARS, WHEN THE SAME SALESMAN CAME OUT TO WAIT ON ME AND I ASKED ABOUT THE 97 CADILLAC AND HE TOLD ME THAT THEY HAD FOUND THE PROBLEM AND IT WAS A BLOWN HEAD GASKET, AND IF THEY WERE TO FIX IT, WOULD I STILL BE INTERESTED IN THE CAR IF THE PRICE WAS RIGHT, I SAID YES,....( I THOUGHT TO MYSELF A CADILLAC BEING REPAIRED AT A CADILLAC DEALERSHIP BY A CADILLAC MECHANIC, WHY NOT, HOW COULD I GO WRONG)...SO AFTER TALKING A WHILE I LEFT AND CAME BACK ABOUT A WEEK LATER AND ACCORDING TO THE SALESMAN IT HAD BEEN FIXED, SO I PRECEDED TO TEST DRIVE IT AGAIN DIDN,T FIND ANY THING WRONG AND BOUGHT THE CAR, DROVE GREAT, COULD,NT ASK FOR A NICER CAR, UNTIL 5 MONTHS. AND JUST UNDER 4000 MI. LATTER SAME PROBLEM BLOWN HEAD GASKET, WELL I BOUGHT THE CAR AS IS, AND I KNOW WHAT AS IS MEANS' I LIVE ON A DISABILITY CHECK, AND YOU CAN IMAGINE THE REPAIR COST, SO IT SITS IN THE DRIVEWAY, AND I,M OUT A CAR....MY PROBLEM IS WITH GENERAL MOTORS I HAVE CHECKED UNDER COMPLAINTS AT NHTSA AND OTHER SITES AND THIS HAS BEEN HAPPENING EVER SINCE THEY CAME OUT WITH THE NORTHSTAR ENGINE BUT UNTIL THEIR IS A RECALL THEY DON'T HAVE TO DO ANYTHING ABOUT THE PROBLEM, MY QUESTION IS WHY HAS THEIR NOT BEEN A RECALL...BUT YET THEY GET BAILOUT MONEY WHILE PEOPLE LIKE ME ARE FORCED TO WALK. LOOK FORWARD TO HEARING FROM YOU ON THIS MATTER BEFORE I HAVE TO SEND MY CAR TO THE JUNKYARD BECAUSE I SURE CAN,T AFFORD TO FIX IT LIVING ON $849.00 AMONTH.... *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED A SIGNAL ON THE INSTRUMENT PANEL THAT INDICATED TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE HEAD GASKET HAD BLOWN. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 116,000. UPDATED 10/16/08. *LJ UPDATED 10/17/08. *JB

I AM THE OWNER OF A 1997 CADILLAC DEVILLE THAT HAS AN ON-GOING HISTORY OF WINDSHIELD WIPER FAILURE. THE CAR HAS BEEN LOOKED AT BY MY MECHANIC ON NUMEROUS OCCASIONS FOR THIS PROBLEM BETWEEN JUNE 2007 AND SEPTEMBER 2008. ON SEVERAL OCCASIONS THE WIPERS WERE INOPERABLE WHEN I ARRIVED AT THE MECHANIC'S FACILITY. ON THE OTHER OCCASIONS THE WIPERS BECAME OPERABLE BY THE TIME I ARRIVED AT THE MECHANIC'S FACILITY. THE CADILLAC DEALERS DISPLAY NO DEGREE OF CONCERN IN DEALING WITH THIS PROBLEM. IN MY OPINION, ALL EVIDENCE POINTS TO A DESIGN OR MANUFACTURING DEFECT, WHICH COULD ULTIMATELY LEAD TO A CRASH, OR CAUSE INJURY OR DEATH. I BRING THIS MATTER TO YOUR ATTENTION BECAUSE I HAVE LOST CONFIDENCE IN ANY REPAIR RECOMMENDATIONS. FURTHER, I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS WHEN I DRIVE THIS VEHICLE DURING INCLEMENT WEATHER. I FEAR THE POTENTIAL FOR EXPENSIVE LITIGATION THAT COULD FOLLOW AN ACCIDENT CAUSED BY THIS PROBLEM. I SOLICIT YOUR COMMENTS AND/OR RECOMMENDATIONS. STANLEY L FASTENAU *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE VEHICLE WILL NOT START UP AFTER THE KEY IS TURNED IN THE IGNITION. THE CONTACT MAKES AT LEAST FIVE ATTEMPTS TO GET THE VEHICLE TO START. WHEN THE VEHICLE FINALLY STARTS, THE MUFFLER PRODUCES A LARGE AMOUNT OF SMOKE AND THE ENGINE LIGHT FLASHES ON AND OFF. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC A FEW TIMES AND THE STARTER AND ALTERNATOR HAVE BEEN REPLACED; HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 182,895 AND FAILURE MILEAGE WAS 161,000.

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. AFTER THE VEHICLE HAD BEEN DRIVEN FOR APPROXIMATELY 20 MINUTES, THE CONTACT PARKED AND NOTICED SMOKE AND SMALL FLAMES UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRACKING CONTROL AND ABS CONTROL MODULE BURNED. THE FAILURE IS IDENTICAL TO NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 58,000. UPDATED 07/08/08. *BF UPDATED

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. FOR THE PAST TWO WEEKS, THE AIR BAG LIGHT ILLUMINATES ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED GENERAL MOTORS DEALER AND THEY STATED THAT THERE WERE NO RECALLS. THE DEALER PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THERE WAS A DEFECT IN THE SIDE SENSOR CONTROL MODULE. THE DEALER STATED THAT NOTHING COULD BE DONE AT THIS TIME; HOWEVER, THEY REFERRED HIM TO NHTSA TO FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 92,000. UPDATED 02-21-08 *BF

ENGINES IN THESE CARS ARE VERY BAD. *TR

FOR OVER A YEAR I HAVE HAD A WARNING LIGHT INDICATING ABS BRAKES AND TRACTION CONTROL PROBLEMS, SERVICE STEERING SYSTEM AND SERVICE ENGINE. THEY HAVE NOT BEEN ABLE TO FIX IT. I FOUND A RECALL FROM 1997# 04V110000 WHERE 156,000 1997 CADILLAC DEVILLES WERE AFFECTED. CADILLAC CUSTOMER SERVICE SAID MY VIN WAS NOT INCLUDED. TODAY THAT RECALL COMPLAINT WAS NO LONGER SHOWING ON THE NHTSA SITE. I'VE HAD SOME BRAKING PROBLEMS AND WAS TOLD BY THE DEALER MY BRAKES ARE FINE. STEVE, THE SERVICE MANAGER SAID I NO LONGER HAD WARRANTY AND ACTED UNCONCERNED. THEY SAID IT WOULD COST $800 TO REPLACE THE EBTCM AND THAT MIGHT NOT FIX IT. THE DEALER JUST ACTS LIKE IT IS NO PROBLEM. APR 26, 2006 MY DIC DISPLAY SHOWED SERVICE STEERING SYSTEM MY MILEAGE WAS 53,874. INVOICE STATED CUST CONCERN NOT DUPLICATED. MAY 04,2006 SERVICE STEERING SYSTEM MESSAGE ON DIC. TRACTION CONTROL LIGHT ON AGAIN. THE INVOICE SHOWED CAUSE INTERNAL FAULT. CADILLAC ELECTRICAL AND AC DIAGNOSED SHORTED MAGNA STEER SOLENOID IN THE STEERING GEAR AND A BAD EBTCM. C1241 & C1277 REPLACED STEERING GEAR AND SET FRONT TOE. SHOWED REPLACED EBTCM MISSPELLING FOR REPLACED. CLEARED CODES ALSO. I HAD WARRANTY AND PD $100.JULY 10. 2006 INVOICE STATES AGAIN SERVICE STEERING SYSTEM MESSAGE ON THE DIC. DIAGNOSED CODE C1241 AS AN OPEN WIRE IN THE INSULATION C1 PIN F OF THE EBTCM REPLACED PINF AND REPAIRED WIRING, CLEARED CODE. AUG 11, 2006 I RETURNED WITH ONLY 54,595 MILEAGE INVOICE AGAIN STATES ANTI-LOCK LIGHT AND TRACTION CONTROL LIGHT ON INTERMENT. STATED NPF NO PROBLEM FOUND. ANOTHER AUTO REPAIR PULLED UP CODES SHOWING EBTCM STALLED PUMP MOTOR. SEPT.7, 2007 AGAIN WARNING INDICATORS. ABS BRAKES,TRACTION, CONTROL AND SERVICE ENGINE. ALDERSON SAID IT WOULD COST AROUND $800 AND MIGHT NOT FIX THIS PROBLEM. I WAS CHARGED $93.05 FOR DIAGNOSIS AND THE PROBLEM STILL EXISTS. NHTSA SHOULD BE AWARE OF THESE BRAKE AND TRACTION PROBLEMS. THIS SHOULD HAVE BEEN FIXED WHILE I STILL HAD WARRANTY. *JB

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINS ILLUMINATED. SHE STATED THAT THE VEHICLE GETS VERY HOT AND DISPLAYS A WARNING THAT INSTRUCTS HER TO SHUT OFF THE ENGINE. ANOTHER WARNING INDICATOR STATED THAT THERE WAS NO COOLANT IN THE ENGINE. THE DEALER INSPECTED THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN IF ANY REPAIRS WERE DONE. THE CURRENT MILEAGE WAS 106,200 AND THE FAILURE MILEAGE WAS UNKNOWN.

THE VEHICLE ENGINE OVERHEATS FOR NO APPARENT REASON. THE LOCAL DEALERSHIP HAS WORKED ON THIS VEHICLE ON THREE SEPARATE OCCASIONS AND EACH TIME I HAVE BEEN ASSURED THE PROBLEM HAS BEEN CORRECTED. THE LOCAL DEALERSHIP HAS REPLACED THE RADIATOR, SEVERAL COOLANT HOSES AND CLAMPS, TIGHTENED CLAMPS AND REPLACED SEVERAL "CROSS OVER PIPE" SEALS. THE OPERATION OF THE WATER PUMP AND THERMOSTAT HAVE BEEN CHECKED. A LOCAL GARAGE SUBSEQUENTLY REPLACED THE COOLANT OVERFLOW TANK AND SEVERAL COOLANT HOSES. THE VEHICLE STILL OVERHEATS ON A REGULAR BASIS, AT LEAST ONCE EVERY 300 MILES OR LESS. THIS OCCURS REGARDLESS OF DRIVING CONDITIONS, UP HILL OR DOWN, COLD OR HOT WEATHER, SHORT COMMUTES OR 200 MILE TRIPS. THIS CONSTANT OVERHEATING PRESENTS A HAZARD FOR VEHICLE OPERATORS DUE TO THE DANGER OF HEAT AND CONSEQUENT PRESSURE BUILD-UP IN THE COOLING SYSTEM. AT SOME POINT, IT IS LIKELY THAT STEAM PRESSURE FROM THE HEATER CORE WILL CAUSE THE HEATER CORE TO EXPLODE AND INJURE PASSENGERS INSIDE THE VEHICLE. *TR

DT*: THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING 40 MPH, THE BRAKE PEDAL PULSATED AS IF THE ABS HAD ACTIVATED. THE TRACTION CONTROL LIGHT AND THE ABS LIGHT ALSO ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT SEEN BY A DEALER. THE MANUFACTURER WAS ALSO CONTACTED. THERE WAS A NHTSA RECALL # 97V064000 WHICH PERTAINED TO THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 1/29/2007 - *NM

I HAVE A 1997 CADILLAC DEVILLE. DURING HOT WEATHER AFTER THE CAR HAS BEEN DRIVEN LONG ENOUGH TO REACH OPERATING TEMP AND THEN SHUT OFF, RAW GASOLINE FLOWS OUT OF THE CHARCOAL FILTER VENT (MOUNTED ABOVE THE REAR AXLE) AND ONTO THE GROUND AND SATURATES AN AREA OF 8-10 FEET IN DIAMETER UNDER THE CAR. IT HAS BEEN TO THE DEALER TWICE AND TO DATE 2 OXYGEN SENSORS HAVE BEEN REPLACED, THE MAP SENSOR, THE PURGE VALVE SOLENOID, THE PURGE VALVE SWITCH, AND THE CHARCOAL FILTER HAVE ALSO BEEN REPLACED. NONE OF WHICH HAS SOLVED THE PROBLEM. NO ONE AT THE DEALER(S) I'VE CONTACTED SEEM TO KNOW ANYTHING ABOUT WHAT COMPONENTS INSIDE THE FUEL TANK OR FUEL SYSTEM COULD CAUSE EXCESSIVE PRESSURE OR HEAT IN THE FUEL TANK CAUSING IT TO BE PUMPED OR VENTED OUT THROUGH THE CHARCOAL FILTER AND ON TO THE GROUND. WHEN THIS OCCURS, IT IS ALWAYS ACCOMPANIED BY A GURGLING SOUND IN THE CHARCOAL FILTER AS IF THE FUEL IS BUBBLING OR BOILING. IT ONLY SEEMS TO OCCUR IN HOT WEATHER REGARDLESS OF HOW MANY MILES THE CAR HAS BEEN DRIVEN. *JB

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON A DRY HIGHWAY, THERE WAS A VERY STRONG GASOLINE SMELL DETECTED FROM INSIDE AND OUTSIDE THE VEHICLE. THE OCCUPANTS IN THE VEHICLE BECAME SICK AND LIGHT HEADED. THE DEALERSHIP REFUSED TO LET THE CONTACT CONTINUE DRIVING THE VEHICLE DUE TO THE FUEL LEAKAGE. THE UNDERCARRIAGE WAS SATURATED WITH GASOLINE. THE DEALERSHIP DETERMINED THE FUEL RAIL NEEDED TO BE REPLACED. UPDATED 09/20/06. *JB

FUEL LEAKING FROM BOTH GASOLINE AND RETURN LINES. *JB

LEFT REAR BRAKE LINE IS LEAKING, APPEARS THAT THE INDEPENDENT SUSPENSION RUBBED AGAINST THE LINE OVER A PERIOD OF TIME RESULTING IN HOLE IN BRAKE LINE. *NM

AIR BAG WARNING LIGHT COMES ON. I FIND THAT MY VEHICLE HAS A VIN IN THE MIDDLE OF THOSE FOR WHICH CADILLAC HAS ISSUED A RECALL FIX, BUT FOR SOME REASON MY VEHICLE IS NOT ELIGIBLE. I BOUGHT MY CAR USED, AND IT WAS COVERED BY WARRANTY... WHY ISN'T IT ELIGIBLE FOR RECALL FIXES TO SAFETY RELATED ITEMS? *NM

ON NOVEMBER 21, 2005, I PAYED WORKING MAN'S AUTO IN AUSTIN, TX TWO THOUSAND DOLLARS AS DOWN PAYMENT FOR AN "AS IS" 1997 CADILLAC DEVILLE. UPON GETTING THE CAR I INFORMED THE SALESMAN OF A "SERVICE ENGINE SOON" LIGHT THAT WAS ON THE DASHBOARD. HE INFORMED ME THAT IT "JUST NEEDED TO BE RESET". DUE TO MY LACK OF KNOWLEDGE REGARDING VEHICLES I TOOK HIM AT HIS WORD. WHEN THE TOOK THE VEHICLE TO GET INSPECTED, IT WOULDNT PASS INSPECTION DUE TO THIS "SERVICE ENGINE SOON" LIGHT. THE MANAGER AND SALESMAN ASKED IF I WOULD BE WILLING TO GO THERE OTHER SITE IN NORTH AUSTIN TO GET THE CARS COMPUTER RESET. I AGREED, AND ON MY WAY THE CAR OVERHEATED AND BROKE DOWN. THE OWNER CAME AND REPLACED THE COOLANT IN THE CAR AND ASKED "WHAT WOULD YOU LIKE US TO DO?" I ASKED FOR A LOANER VEHICLE UNTIL THE CAR WAS REPAIRED. HE INFORMED ME THAT HE COULDNT DO THAT DUE TO "INSURANCE REASONS." HE TOLD ME TO GO BY THERE LOCATION FRIDAY AND I DID. THE MECHANIC CLAIMED TO HAD FIXED THE PROBLEM EVEN THOUGH I ASKED HIM IF WITH THE LIGHT BEING ON STILL, WAS IT OKAY, AND HE SAID YES. HE ASKED IF I COULD COME BACK THE FOLLOWING MONDAY TO HAVE THE COMPUTER RESET. AGAIN I AGREED AND AGAIN ON THE WAY HOME THE CAR OVERHEATED AND BROKE DOWN AGAIN. THEY CAME TO GET THE CAR TO BE REPAIRED ON NOVEMBER 28 OF 2005. WITH CONSTANT PHONE CALLS, REQUESTS, MISSED HOURS OF WORK, STRESS, NOT BEING ABLE TO REGISTER FOR SCHOOL, I HADNT RECIEVED ANY INFORMATION FROM THEM AS TO WHEN MY CAR WOULD BE REPAIRED. THE OWNER REFUSES TO GIVE ME MY DOWN PAYMENT BACK, HE REFUSES TO PLACE ME IN ANOTHER VEHICLE, AND REFUSES TO DISCUSS THE MATTER WITH ME. *NM

I HAD ANTIFREEZE LEAKING FROM MY CADILLAC DEVILLE AND TOOK IT TO A MECHANIC THAT I HAVE A LOT OF TRUST IN. I EXPECTED TO HEAR I HAD A BAD RADIATOR AND WOULD HAVE TO REPLACE IT. INSTEAD HE CALLED ME AND TOLD ME THAT GM HAS A BAD DESIGN DEFECT WITH THE MATERIALS THEY USED ON THE HEAD BOLTS TO HOLD THE MOTOR. THEY DETERIORATE BECAUSE OF THIS AND STRIP OUT CAUSING PRESSURE ON THE RADIATOR AND IT CRACKS. ALL THIS IS A RESULT OF USING ALUMINUM INSTEAD OF STEAL. THE MECHANIC SAID HE SEE THE SAME THING EVERY OTHER WEEK AND TO DATE GM HAS NOT DONE ANYTHING ABOUT IT. I CALLED GM AND THEY BLEW ME OFF. THEY GAVE ME A FILE NUMBER OF 1-380-399-885. *NM

DT: THE ALUMINUM WHEELS CORRODED ON THE INNER SEAL OF THE TIRE RIM. THIS WAS DISCOVERED BY A TIRE DEALER WHEN THE VEHICLE WAS TAKEN TO A TIRE SERVICE DEALER FOR A LOSS OF AIR OF THOSE TIRES. THESE WERE FACTORY DIRECTED WHEELS THAT CAME ON VEHICLE AT PURCHASE AND HAD 42,000 MILES ON THE TIRES. THEY WERE CORROSIVE. THEY WERE GROUNDED DOWN AND PLACED A BLACK ADHESIVE TO SEAL THE TIRES BY THE TIRE DEALER. CONTACTED THE DEALER AND GENERAL MOTORS, WHO NOTED THIS WAS OUT OF WARRANTY AND DID NOT WANT TO REPLACE THE WHEELS. NO CORRECTIONS OR REPAIRS OTHER THAN THE SERVICE THE TIRE SERVICE DEALER PERFORMED. *AK

DT: THE GAS GAUGE DID NOT WORK PROPERLY. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC. THE MECHANIC SAID THERE WAS A RECALL WITH THE FUEL RAIL . HE TOLD THE CONSUMER TO GO TO THE DEALERSHIP BECAUSE VEHICLE HAD A TRANSMISSION AND OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER THEY DID THE RECALL AND GAVE THEM A COPY OF WHAT MECHANIC HAD GIVEN THE CONSUMER. THEY REPLACED THE WATER PUMP, AND SAID THERE WAS A BAD OIL LEAK. THIS WASN'T CONSISTENT WITH WHAT THE MECHANIC SAID. FELT LIKE THE VEHICLE WAS A SAFETY HAZARD DUE TO THE NORTH STAR ENGINE.*AK THE CONSUMER WAS TOLD THE VEHICLE NEEDED A NEW CRACKCASE SEAL DUE TO AN OIL LEAK, THE WATER PUMP WAS LEAKING AND THERE WAS NO TRANSMISSION LEAK.*JB

MAKING A LEFT HAND TURN, WITHOUT WARNING THE POWER STEERING FAILED. IT TOOK A EXTREME AMOUNT OF PHYSICAL EFFORT TO COMPLETE THE TURN AND CLEAR ON COMING TRAFFIC. BEFORE THIS EVENT THERE WAS NO INDICATION OF A PROBLEM.

DT: CONSUMER RECEIVED A RECALL LETTER ON HER 1996 CADILLAC DEVILLE IN 09-2004. SHE CALLED THE DEALER, KEYSER BROTHERS CADILLAC TO SET UP AN APPOINTMENT. THE DEALER TOLD THE CONSUMER THE PARTS WERE NOT AVAILABLE. SHE CALLED BACK IN 11-04 AND 11-11 AND THEY STILL DIDN'T HAVE THE PARTS. SHE CALLED AGAIN IN 2-05 AND ON 7-8-05 STILL NO PARTS. SHE OFFERED TO DROP IT OFF AND LEAVE IT OVERNIGHT AND HE REFUSED. HE TOLD HER HE COULD ONLY FIX THE CAR DURING THE WEEK WHILE SHE HAD TO WORK. HE DIDN'T WORK ON SATURDAYS. THE RECALL 04014 REPAIRS REGARDING: ENGINE FUEL RAIL WAS DONE. . *AK

DT: THE CONTACT OWNS A 1997 CADILLAC DEVILLE . CONTACT RECEIVED NHTSA CAMPAIGN ID 97V064000 CONCERNING ELECTRONIC BRAKE CONTROL MODULE. THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE COULD CAUSE THE ANTI LOCK BRAKE SYSTEM (ABS) TO CYCLE DURING A NON ABS BRAKE APPLICATION. DEALERSHIP AND THE MANUFACTURER STATED THAT THE RECALL WORK WAS ALREADY DONE, BUT EVEN IF THE PROBLEM WAS FIXED IT COULD RECUR. *AK

DT: WHILE DRIVING THE PLASTIC COVER ON THE HEADLIGHTS CAME OFF. FIRST DRIVER'S SIDE PLASTIC CAME OFF. THEN ON 5/20/05 PASSENGER'S SIDE PLASTIC COVER CAME OFF AT 67 MPH ON INTERSTATE. THERE WAS NO PRIOR WARNING. PLASTIC COVER CAME OFF/FLEW UP, AND BUSTED INTO THE WINDSHIELD.*AK COST TO REPLACE HEADLIGHT COVER WAS $400.00. *TT *SB

THE CONSUMER EXPERIENCED A PROBLEM WITH THE HEADLIGHT LENSES. THE LENSES KEPT FALLING OUT OF POSITION. THE OWNER STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH THE LENS FELL OUT OF POSITION ON TO THE ROAD. THE OWNER CONTACTED THE DEALER, WHO SUGGESTED THAT THE ENTIRE FIXTURE BE REPLACED. THE DEALER WILL NOT SELL THE LENS BY ITSELF. *AK THE RIGHT HEADLIGHT LENSES FELL OUT. THE WEATHER WAS WARM AND OR CLEAR. *SC *JB

MY 1997 DEVILLE HAS AN OIL LEAK DUE TO POOR ENGINEERING AND RESULTS IN THE CAR DYING OUT AT ANY TIME. THIS HAS RESULTED IN LOSS OF POWER STEERING AND BRAKES. I HAVE HAD THE CAR SERVICED BUT THE PROBLEM QUICKLY REOCCURED.*AK

WHILE DRIVING AT 45 MPH AND HAVING TO APPLY THE BRAKES THEY WILL NOT CATCH, AND PERIODICALLY THEY WOULD APPLY AUTOMATICALLY. VEHICLE HAS NOT BEEN DRIVEN FOR AWHILE. *AK.

1997 CADILLAC DEVILLE HAS PROBLEMS WITH FUEL RAIL AS WELL AS THE FUEL PUMP.*MR THE CONSUMER TOOK THE VEHICLE TO DEALER TO HAVE THE RECALL PERFORMED. THE CONSUMER STOPPED SMELLING GAS FOR AWHILE, BUT THE PROBLEM SEEMS TO HAVE RESURFACED. THE VEHICLE STALLED, BACK FIRED AND THERE WAS A LOSS OF RPMS. OVER THE YEARS 2 FUEL PUMPS HAVE BEEN REPLACED IN AN ATTEMPT TO CORRECT THE PROBLEM AND ON 5 OCCASIONS THE VEHICLE HAD TO BE TOWED. *JB

1997 CADILLAC DEVILLE EXPERIENCING MULTIPLE TRANSMISSION FAILURES.***NO ANSWER REQUIRED***.*MR THE CONSUMER WAS TOLD THE PROBLEM WAS THE TORQUE CONVERTER AND A FAULTY BEARING IN THE TRANSMISSION WHICH WAS REPLACED, HOWEVER IN JUNE 2003 THE TRANSMISSION WAS REPLACED AGAIN. THE TRANSMISSION HAS BEEN REPLACED TWO TIMES. *JB

WHILE DRIVING. THE PANEL LIGHTS ILLUMINATED. STATING TO TURN ENGINE OFF. WHILE DRIVING CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. FOUND THAT IT WAS THE HEAD GASKET, WAS TOLD NOT TO DRIVE THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

WHILE DRIVING AND UPON ATTEMPTING TO MAKE LEFT TURN VEHICLE WOULD NOT GO. HEARD A LOUD CLUNKING NOISE, AND COULD NOT MAKE LEFT TURNS AT ALL. CONTACTED THE DEALER, AND FOUND THE STEERING RACK AND PINION HAD TO BE REPLACED. *AK

THE TIRES WERE REPLACED FOUR TIMES, AND THE FRONT END WAS ALIGNED FIVE TIMES. DEALER WAS UNABLE TO DETERMINE THE DEFECT.*AK

WHILE DRIVING THE VEHICEL STALLED. *NM A POPING SOUND WAS HEARD AND THE VEHICLE SHUT DOWN AND WAS VERY HARD TO RESTART. *TC *JB

CONSUMER RECEIVED RECALL 04V110000. HOWEVER, SHE TOOK THE VEHICLE TO DEALER FOR REPAIRS, AND UPON GETTING THE VEHICLE BACK, THE FUEL LEAK WAS STILL THERE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THE LEAK HAD NOTHING TO DO WITH THE RECALL. THE MANUFACTURER WILL NOT REPAIR THE VEHICLE. *AK

RE: DEFECTIVE FUEL SYSTEM IN 1997 CADILLAC DEVILLE. REQUESTING A DEFECT INVESTIGATION. *BF ABOUT AN HOUR AFTER RECALL REPAIRS WERE MADE TOT HE VEHICLE FUEL RAIL THE CONSUMER SMELL GAS FUMES. THE CONSUMER CHECKED THE VEHICLE AND SAW A LEAK COMING FROM THE FUEL REGULATOR. THE VEHICLE WAS RETURNED TO THE DEALER AND THEY REPLACED THE O-RING. THE VEHICLE WAS DRIVEN BACK TOT HE CONSUMER'S HOME WHERE HE AGAIN NOTICED A FUEL SMELL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE REGULATOR ASSEMBLY AND CHARGED THE CONSUMER FOR THE REPAIR. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REPLACED REGULATOR ASSEMBLY SINCE IT WAS RELATED TO RECALL 04V110000 . *NM

THE HEADLIGHT LENS FELL OFF. THE ADHESIVE THAT HELD THE HEADLIGHTS BECAME HARD. PLEASE DESCRIBE DETAILS. *JB

CONSUMER STATED VEHICLE KEPT STALLING, AND CUTTING OFF. VEHICLE WAS TOWED TO THE DEALER, WHO REPAIRED SEVERAL THINGS, INCLUDING THE FUEL SYSTEM AT A COST TO THE CONSUMER. CONSUMER LATER RECEIVED NHTSA RECALL 04V110000. *AK

FUEL PRESSURE REGULATOR BECAME DEFECTIVE AFTER TAKING THE VEHICLE TO DEALER FOR FUEL RAIL RECALL 04V110000 REPAIRS. *AK

THE MOTOR WAS RACING, THE CONSUMER COULD NOT GET IT BACK INTO IDLE MODE. ON THE BELT WAY, THE CONSUMER LET UP ON THE ACCELERATOR AND THE VEHICLE CONTINUED TO RACE AT A HIGH SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

WHILE DRIVING. THE HEAD LIGHT LENS COVERS FELL OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD TO GLUE THEM BACK ON. THE FIRST TIME THE CONSUMER WAS CHARGED 300.00 FOR THE REPAIR. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

THE VEHICLE WAS PARKED AND NOT RUNNING WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *JB VEHICLE WAS PARKED LOCKED AND NOT RUNNING WHEN IT CAUGHT ON FIRE. *TC

AFTER SMELLING FUEL AND CALLING THE MANUFACTURER CONSUMER WAS TOLD THERE WAS A FUEL RAIL RECALL, BUT WAS NOT NOTIFIED OF IT. CONSUMER CALLED THE DEALER, AND WAS TOLD IT WOULD TAKE 2 MONTHS TO GET THE VEHICLE REPAIRED. AFTER EXPLAINING THAT THERE WAS A SMELL OF FUEL THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN. CONSUMER TOOK THE VEHICLE IN , AND WAS TOLD TO PICK IT UP THE NEXT DAY. DEALER LATER CALLED CONSUMER STATING THAT THE VEHICLE COULD NOT BE SERVICED, AND HAD TO KEEP VEHICLE FOR AN ADDITIONAL WEEK,ON A TWO HOUR REPAIR SINCE THE SERVICE DEPARTMENT WAS BACKED UP. *AK

CONSUMER CHECKED NHTSA WEBSITE AND FOUND THERE WAS RECALL 04V110000 CONCERNING FUEL INJECTION SYSTEM FUEL RAIL FAILURE. TOOK VEHICLE TO DEALERSHIP, AND MECHANIC INFORMED CONSUMER THERE WAS NO RECALL.*AK

CONSUMER SMELLED A GASOLINE ODOR AROUND THE VEHICLE, AFTER INSPECTION OF THE VEHICLE, THE CONSUMER LOCATED A FUEL LEAKAGE BEHIND A METAL PLATE WHERE FUEL WAS LEAKING FROM THE PLASTIC FUEL RAIL TUBING.*JB

THE CONSUMER STATED THE VEHICLE LEAKED EXCESSIVE OIL. THE DEALER STATED THE HEAD GASKET HAS FAILED. *JB

PE 03 050 CONCERNING FUEL RAIL LEAKS. CONSUMER SMELLED FUEL ODOR WHILE DRIVING OR IDLING. VEHICLE WAS BEING INSPECTED BY A REPAIR SHOP. MANUFACTURER WAS NOTIFIED. *AK RECALL# 04V110000. THE CONSUMER REQUEST REIMBURSEMENT. *SC

I WAS SMELLING FUMES IN THE INTERIOR OF THE CAR. MY FULE LINE WAS LEAKING FULE ONTO THE ENGINE MANAFOLD. I HAD TO REPLACE ONE OF THE FULE LINES TO STOP IT. AFTER THE REPAIR, IT STARTED AGAIN, BUT FROM A DIFFRENT LINE. THE SHOP CONTACTED THE CADILLAC DEALERSHIP WHO TOLD HIM THAT THERE WAS A RECALL FOR THE 1995 DEVILLE'S "FULE RAIL LINE" TO REPLACE THE PLASTIC PARTS WITH METAL PARTS. I NEED TO KNOW IF THIS IS A PROBLEM AND RECALL FOR THE 1997 MODEL AS WELL. I HAVE THE DEELIGANCE MODEL. *AK

WHILE DRIVING HEAD GASKET BLEW OUT. CONSUMER MANAGED TO DRIVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

CONSUMER COMPLAINED ABOUT PROBLEMS WITH TRACTION CONTROL, ABS AND CONSOLE MESSAGE CENTER, INDICATING A PROBLEM WITH STEERING. CONSUMER TOOK VEHICLE TO THE DEALER, WHO INFORMED CONSUMER THAT THESE PROBLEMS WERE NOT COVERED UNDER A RECALL, AND ANY REPAIRS WOULD BE CHARGED TO THE CONSUMER. *AK

PE 03 050 CONCERNING FUEL RAIL LEAKS. CONSUMER SMELLED FUEL ODOR WHILE DRIVING OR IDLING. VEHICLE WAS BEING INSPECTED BY A REPAIR SHOP. MANUFACTURER WAS NOTIFIED. *AK

CONSUMER COMPLAINED ABOUT FUEL RAIL SPLITTING AND CREATING A FUEL LEAK. THIS CAUSED FUEL TO SPILL ALL OVER AND AROUND THE ENGINE, WHICH COULD HAVE CAUSED A FIRE. CONSUMER STATED THAT THIS PROBLEM WAS REPAIRED, BUT THERE WAS A PRODUCT SAFETY BULLETIN ON THIS. HE DID NOT KNOW WHETHER OR NOT THIS WAS A RECALL. *AK

SMELLED GASOLINE STRONG IN CABIN AND IN ENGINE COMPARTMENT. NO VISIBLE SIGNS OF GAS UNTIL TOOK OFF TOP COVER. FOUND FUEL RAIL LEAKING AND SQUIRTING RAW GASOLINE ONTO HOT ENGINE FROM THE PLASTIC FUEL LINE BETWEEN INJECTORS. QUITE FORTUNATE THAT NO FIRE OR EXPLOSION OCCURED. SAW RECALL ON THIS SITE FOR FUEL RAIL REGARDING 97 CAD DEVILLE BUT DEALERSHIP REFUSED TO FIX SAYING NOT ON RECALL...BUT IT IS AT NHTSA SITE. THIS NEEDS TO BE INCLUDED IN THE RECALL OF ANY OTHER MODELS WITH THIS FUEL RAIL SYSTEM. THIS IS A VERY DANGEROUS SITUATION WITH PRESSURIZED GASOLINE BEING BLOWN RIGHT ON ENGINE!! WE ARE CONCERNED THAT OTHERS MIGHT HAVE THIS SAME PROBLEM AND IT COULD RESULT IN AN EXPLOSION OR FIRE. *AK

THE CONSUMER NOTICED A NOISE EMANATING FROM UNDER THE LEFT FLOORBOARD. OVERTIME, THE MINOR NOISE BECAME A LOUD NOISE WHICH HAD COME FROM THE TRACTION CONTROL SYSTEM. THIS PROBLEM WOULD HAPPEN INTERMITTENTLY UPON ACCELERATION. THE MECHANIC ATTEMPTED TO REPAIR THE PROBLEM FOR THE PAST TWO YEARS. THE VEHICLE WOULD ALSO EXPERIENCE A COMPLETE LOST OF POWER ASSIST BRAKING, AND AT TIMES, THE VEHICLE WOULD LOSE DRIVE TRAIN POWER CAUSING THE VEHICLE TO COAST THROUGH AN INTERSECTION. THE CONSUMER HAVE EXPERIENCED THIS PROBLEM ON A DAILY BASIS. THE DEALERSHIP WAS AWARE OF THE PROBLEM BECAUSE THEY HAD SECURED THE PLUG WIRES FOR INDUCED VOLTAGE ON THE SPEED SENSOR WIRING HARNESS, A YEAR OR SO LATER, THE DEALERSHIP REPLACED THE ELECTRONIC BRAKE AND OR THE TRACTION CONTROL MODULE. *AK *SC *JB

VERY STRONG GASOLINE SMELL EVERYTIME TIME YOU GET OUT OF THE CAR OR JUST WALK BY THE CAR. NO GAS ON GROUND LEAKAGE OF GASOLINE WILL CERTAINLY START A FIRE INDEPENDENT GARAGE FOUND THE FILLER PIPE CORRODED AND LEAKING. *AK GARAGE REPLACED FILLER PIPE. OLD PIPE NOT AVAILABLE

I JANUARY 2004 I TOOK MY 97 CADILLAC DEVILLE TO BE SERVICED DUE TO AN INDICATOR LIGHT ON TO CHECK THE COOLANT SYSTEM. I WAS TOLD THAT I WOULD NEED A NEW ENGINE DUE TO THE ENGINEERING DESIGN OF THE CADILLACS SINCE 1992 OF MOUNTING STEEL BOLTS IN ALLUMINUM MOTOR MOUNT WHICH WAS DESIGNED TO LAST ONLY UP TO 100,000 MILES. THE OPTIONS I WAS GIVER WERE TO REPLACE THE ENGINE OR HAVE THE MOUNTS REBUILT BUT THE LATER NO LONGER CAME WITH A WARRANTY OPTION SINCE A FAMILY OPTED FOR THAT AT WHICH TIME THEIR ENGINE FELL OUT IN THE MIDDLE OF THE ROAD ON THEIR WAY TO CALIFORNIA. GM INFORMED ME THAT THEY WOULD GIVE NO ASSISTANCE FOR ANY SOURCE OF REPAIR WITH OPENLY ADMITTING THEY WERE AWARE OF THE DEFECT BUT WERE NOT PLANNING TO MAKE ANY CHANGES TO THE ENGINE DESIGN MUCH LESS RECALL THE VEHICLES. AFTER SPENDING MANY HOURS COMMUNICATING WITH THEM AND AN ATTORNEY WRITING A COURTESY LETTER ON MY BEHALF, THEIR RESOLVE WAS TO GIVE ME A CERTIFICATE TOWARDS THE PURCHASE OF A NEW VEHICLE. THEY HAVE ENO CONCERN THAT THIS PROBLEM IS A SAFETY ISSUE, AS WELL AS A DELIBERATE ENGINEERING DESIGN FLAW TO CAUSE THE CONSUMER TO CONTINUE TO SPEND MONEY. GM INDICATED THAT THEY WERE PERFECTLY HAPPY WITH FALSE ADVERTISEMENT STATING THEY BACKED THEIR PRODUCT WITH INTEGRITY AND QUALITY ALL WELL KNOWING THIS IS A LIE TO THE PUBLIC. TELLING LIES AND STEALING FROM THE AMERICAN CONSUMER HAS TO STOP! UNFORTUNATELY THE COURTS WILL NOT GO AGAINST GM BUT HOPEFULLY THE NEWS MEDIA WILL TAKE A STAND FOR THE AMERICAN CONSUMER. *AK

WHILE DRIVING AT LOW SPEEDS FRONT DRIVER SIDE WHEEL CAME OFF THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

VEHICLE BURNS OIL EXCESSIVELY. *AK THE VEHICLE MAY STOP WORKING AT ANYTIME. IT SEEMED AS THOUGH THE ENGINE DIDN'T HAVE AN OIL PAN. THE OIL WAS CHANGED REGULARLY AS SCHEDULED AND WOULD BURN 2 TO 4 QUARTS BETWEEN CHANGES AND BEGAN TO USE MORE BETWEEN 39K TO 42K MILES. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM BUT WOULD NOT HELP REMEDY THE PROBLEM. *SC *JB

MY 1997 CADILLAC DEVILLE STALLED WHILE DRIVING. THIS HAS HAPPENED AT STEADY SPEED ON THE FREEWAY, WHILE EXITING ON A CLOVER LEAF RAMP AT HIGHWAY SPEEDS, WHILE DRIVING ON A COUNTRY ROAD, WHILE APPROACHING A STOP SIGN. THE DEALER SERVICE DEPT. SAYS IT SHOWS CODES THAT CAR STALLED BUT NO REASON. THEREFORE, EVEN THOUGH THE CAR IS UNDER CADILLAC EXTENDED WARRANTY, THEY WILL NOT ATTEMPT TO DIAGNOSE THE PROBLEM UNLESS THE CAR STALLS WHILE THEY ARE DRIVING IT OR IF THE STALL LEAVES A CODE STATING THE CAUSE. I FEEL THE CAR IS UNSAFE FOR MY FAMILY TO BE DRIVING AND AM FRUSTRATED THAT THEY WON'T TRY TO FIX THE PROBLEM. I'VE CALLED CADILLAC CUSTOMER CARE, THE DEALER'S GMGR, THE SVC. MGR. AND THEY ALL SAY THEY WON'T DO ANYTHING TILL IT ACTS UP FOR THEM. IF I PUT THE CAR IN NEUTRAL, I CAN ALWAYS RESTART, BUT IF THIS CONDITION OCCURS IN HIGHWAY TRAFFIC WITH A VEHICLE FOLLOWING CLOSE, THERE COULD BE HORRIBLE CONSEQUENCES.*AK

FUEL RAIL PRODUCED A LEAK. CONSUMER WAS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK

WHILE DRIVING HEADLIGHT LENSES FELL OFF ON TWO SEPARATE OCCASIONS. HEAD LIGHT ASSEMBLY WAS REPLACED. *AK

CONSUMER'S HUSBAND WENT TO START THE VEHICLE AND GAS SHOT ALL OVER THE PLACE. *PH THE TECHNICIAN DETERMINED THAT THE FUEL RAIL FAILED WHICH CAUSED THE GAS TO LEAK. *NM

WHILE DRIVING THE GAS INDICATOR FAILED. AS A RESULT THE VEHICLE RAN OUT OF GAS WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NM

LEAKS OCCURRED ON THE PLASTIC LINES SURROUNDING THE TOP OF THE MOTOR. *PH (FIRE CONCERNING THE FUEL LINES) *SC

WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, MAKING IT DIFFICULT FOR THE DRIVER TO PULL OUT OF TRAFFIC. *AK CONSUMED SMELLED GAS AND NOTICED THE VEHICLE CONSUMED 12 GALLONS INSTEAD OF 4. SERVICE CENTER WOULDN'T START OR MOVE VEHICLE ONCE THEY DISCOVERED GAS STRAY EMANATING FROM MOTOR. THEY STATED CONSUMER WAS LUCKY VEHICLE DIDN'T CATCH FIRE. *PH

WHILE MAKING A LEFT HAND TURN, THE STEERING WHEEL LOCKED UP. THE DRIVER MANAGED TO PULL OVER, ALTHOUGH WITH SOME DIFFICULTY. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONSUMER WAS INFORMED BY THE MECHANIC THAT THE CAUSE OF THE STEERING WHEEL LOCKING UP WAS DUE TO THE RACK AND PINION. *AK THE RACK AND PINION WAS REPLACED. *SCC *JB

PIN HOLE SIZED FUEL LEAK FROM PLASTIC FUEL HOSE ON FUEL RAIL

MY CAR SMELLED LIKE GAS WHEN I GOT OT WORK, 7 MILES FROM HOME, AND WHEN I GOT IT TO THE SHOP THEY FOUND THAT IT HAD A FUEL RAIL LEAK. THERE WAS ANOTHER STS IN THE SHOP WITH THE SAME PROBLEM AND THE VINCE WHIBBS DEALERSHIP IN PENSACOLA SAID THAT THEY HAD TWO OF THEM IN THE LAST 6 MONTHS. I THINK THAT THIS IS A VERY SERIOUS PROBLEM AND IT SHOULD BE LOOKED INTO. I WAS VERY LUCKY THAT MY CAR DID NOT CATCH ON FIRE. I CONTACKED GM AND TALKED TO HEATHER LEWIS, CASE NUMBER 1-156497228 AND WAS TOLD THAT THEY WOULD LOOK INTO THIS AND CALL BE BACK ON NOVEMBER 3, BETWEEN THREE AND FIVE P.M. SHE NEVER CALL ME BACK.*AK

WHILE DRIVING, THE FRONTAL AIR BAGS DEPLOYED FOR NO APPARENT REASON WHICH CAUSED DAMAGED TO THE VEHICLE. THE CONSUMER ALSO SUFFERED INJURIES FROM THE AIR BAG DEPLOYMENT. THE CONSUMER STATED THE VEHICLE DID NOT HIT ANYTHING. *JB

WHEN STARTING THE VEHICLE THE CONSUMER SMELLED GAS WHICH HAD COME FROM THE ENGINE. THE CONSUMER STATED THE FUEL RAIL LEAKED AND DUMPED FUEL ON THE ENGINE. THE CONSUMER CONTACTED A NUMBER OF DEALERS AND FOUND MANY HAD BACK-ORDER ON THE FUEL RAIL. *AK CADILLAC WAS AWARE OF THE PROBLEM. (94-97'S HAD EXPERIENCED THE SAME PROBLEM) *SCC

WHEN BRAKING UNDER 50 MPH FRONT END WOULD VIBRATE. CAUSE HAS YET TO BE DETERMINED. *AK

I SMELLED GAS FROM VEHICLE TOOK TO DEAL WHERE THEY FOUND A SMALL PINHOLE IN THE FUEL RAIL ASSEMBLY. VERY HAZARDOUS FUEL WAS LEAKING ON TO THE ENGINE.*AK

FRONT RIGHT SEAT BELT LATCH WILL STAY ENGAGED IN THE BUCKLE ASSEMBLY. THE DEALERSHIP HAS YET TO DETERMINE CAUSE OF FAILURE. *AK

WHEN THE BRAKES WERE APPLIED, THE ABS BRAKE LIGHT WOULD APPEAR ON THE DASHBOARD. PLEASE FILL IN ANY ADDITIONAL INFORMATION. DEALER WAS MADE AWARE OF THE PROBLEM. *PH

THE HORN ASSEMBLY WAS LOCATED INSIDE THE WHEEL AND WAS COVERED WITH FINE LEATHER, DURING THE WINTER TIME, THE LEATHER BECAME STIFF. THE HORN ONLY ACTIVATED IN THE SUMMER TIME, AND THE LIVED WHERE THE WEATHER WAS COLD MOST OF THE TIME. *AK GM DID NOT AGREE TO HELP REMEDY THE PROBLEM. *SCC *JB

CONSUMER STATES THAT BRAKE SYSTEM IS NOT WORKING PROPERLY. DEALER NOTIFIED. *AK *TS

HIGH OIL CONSUMPTION, WAS TOLD BY SERVICE MAN THAT ALL CADILLAC'S HAVE VERY THIN RINGS AND GENERAL MOTORS IS WORKING ON A NEW ONE. BUT THEY WON'T DO ANYTHING ABOUT THE ONES ALREADY OUT.*AK

THE CONSUMER NOTICED THE HEAD LIGHT HAD BURNED OUT, AND WATER WAS INSIDE THE HEAD LIGHT LENS AND IT WAS LOOSE AND ABOUT TO FALL OUT. THE CONSUMER CHECK THE OTHER HEAD LIGHT LENS AND IT TOO WAS LOOSE AND ABOUT TO FALL OUT. *AK THE CONSUMER REPLACED THE HEAD LIGHT AND PLACED DUCT TAPE ON THE LENSES TO KEEP THEM FROM FALLING OUT, THE DEALER WAS AWARE OF THE PROBLEM. *TS *JB

FUEL WAS LEAKING BECAUSE THE FUEL INJECTORS RUPTURED. DEALER NOTIFIED. *AK THE CONSUMER FILLED THE GAS TANK AND RESET THE COMPUTERIZED GAUGE TO 0 MILES PER GALLON AND 0 GALLONS USED, AND HAD DRIVEN APPROXIMATELY ONE MILE. THE NEXT DAY AFTER DRIVING TWO MILES TO THE STORE, HE NOTICED LIQUID POURING OUT FROM THE FRONT OF THE ENGINE. *SCC. THE FUEL RAIL ASSEMBLY LINE FAILED. *JB

CONSUMER'S VEHICLE EXPERIENCE THE SAME DEFECT WITH ITS SERVICE BRAKES AS STATED IN RECALL 97 V 064 000. BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

THE STEERING WHEEL LOCKED UP WHILE DRIVING. *JB

WHILE DRIVING, THE CONSUMER SMELLED A STRONG GAS ODOR. UPON INSPECTION, THE CONSUMER NOTICED GAS ALL OVER THE VEHICLE'S UNDERBODY. THE DEALER DIAGNOSED THE PROBLEM AS A RUPTURED FUEL RAIL. *JB

THE CONSUMER PULLED THE VEHICLE OUT OF A PARKING SPACE BUT THE STEERING WHEEL WOULD ONLY TURN TO THE RIGHT. *NLM

BACKING OUT OF PARKING SPACE VEHICLE WOULD NOT STRAIGHTEN OUT OR TURN TO LEFT. DEALER REPLACED POWER STEERING PUMP, BUT PROBLEM CONTINUED. THE, DEALER REPLACED RACK AND PINION, AND PROBLEM DISAPPEARED.*AK

THIS IS A COPY OF AN EMAIL I SENT TO CADILLAC. CADILLAC DID RESPOND, HOWEVER, THEY ARE NOT PURSUING THIS ISSUE ANY FURTHER. I HAD A VERY DISTURBING EXPERIENCE THIS PAST SATURDAY EVENING, FEBRUARY 15, 2003. MY WIFE AND MYSELF WENT OUT FOR DINNER AND THE RIGHT FRONT TIRE WENT FLAT. IT WAS ONLY 15 DEGREES OUT AND I DECIDED TO CHANGE THE TIRE MYSELF. I LOOSENED THE LUG NUTS, THEN USING THE FACTORY JACK, RAISED THE CAR, TOOK OFF THE FLAT TIRE, INSTALLED THE SPARE, AND HAND TIGHTENED ALL THE LUGS NUTS. I THEN WENT TO LOWER THE JACK AND AS I STARTED TURNING THE BOLT TO LOWER THE CAR, THE JACK BROKE AND THE CAR FELL. LUCKILY I WAS NOT UNDER THE TIRE OR ANY OTHER PART OF THE CAR. WHEN I PULLED THE JACK OUT FROM UNDER THE CAR, THE SIDES OF THE JACK TORE. IT APPEARS THAT THE JACK WAS MADE OUT OF MATERIAL ABOUT TWICE THE THICKNESS OF SHEET METAL. THE JACK WAS NOT ROBUST ENOUGH TO HANDLE A 4000 LB. CAR. I WAS PARKED ON A LEVEL PARKING LOT WHEN I CHANGED THE TIRE. *JB

1997 CADILLAC DEVILLE HAS INTERMITTENT TRACTION CONTROL ACTIVATION. DEALER COULD NOT FIND THE PROBLEM. THEY STATED THAT THEY COULD REPLACE WIREING HARNESS AT A COST OF $600 BUT DID NOT KNOW IF IT WOULD SOLVE THE PROBLEM. THEY STATED THAT SOMETIMES IT DOES AND AT OTHER TIMES IT DOES NOT. INFORMED THEM OF A RECALL ON ABS SYSTEM AND CADILLAC HQ. HAS NEVER HEARD OF IT. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.

WHILE DRIVING VEHICLE WILL VIBRATE. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY ALL FOUR TIRES BEING OUT OF ROUND. THEY HAD HIGH SPOTS IN THEM. THESE ARE 70,000 MILE TIRES. NOT ORIGINAL EQUIPMENT.*AK

THIS COMPLAINT IS IN REGARDS TO THE FAILURE OF THE BRAKE SYSTEM ON A 1997 CADILLAC. WHE THE SYSTEM FAILED THE VEHICLE WAS UNABLE TO PERFORM AN EMERGENCY STOP. THERE WAS NO BACKUP SYSTEM UNDER THIS CONDITION. AT A LITTLE LESS THAN 90,000 MILES THE BRAKES FAILED. THERE WAS NO BACKUP. WHEN THE PEDAL WAS DEPRESSED IT WOULD BLEED DOWN UNTIL IT BOTTOMED OUT. IT WAS DURING THE 2002 HOLIDAY SEASON AND I WAS UNABLE TO GET THE CAR SERVICED. I INVESTIGATED THE PROBLEM AND FOUND IT TO BE A BRAKE LINE IN THE LEFT REAR WHEEL WELL HAD A HOLE RUBBED IN IT. IT WAS OBVIOUS THAT THIS PROBLEM WAS THE RESULT OF POOR DESIGN AND DUE TO THE POINT OF FAILURE CAUSED THE ENTIRE BRAKE SYSTEM TO FAIL. I REPAIRED THE LINE WITH A SPLICE. I CALLED THE CADILLAC DEALER IN SAN ANTONIO, TX AND WAS TOLD THERE WAS NO SERVICE BULLETIN, HOWEVER THE SERVICE MANAGER SAID THAT THEY HAD SEEN THIS PROBLEM IN THE PAST AND REFERRED ME TO CUSTOMER SERVICE. CUSTOMER SERVICE SAID THERE WERE NOT ANY SERVICE BULLETINS RELATED TO THIS PROBLEM. I HAVE PHOTOGRAPHS OF THE BRAKE LINE AREA WHERE THE HOLE WAS CREATED. IF YOU ARE INTERESTED PLEASE LET ME KNOW. THE PROBLEM APPEARS TO HAVE BEEN THE RESULT OF POOR DESIGN IN THE ROUTING OF THE REAR BRAKE LINE AND I WOULD SUSPECT THAT THE SAME PROBLEM WOULD OCCUR ON LIKE MODELS. MY INTEREST IN REPORTING THIS INCIDENT IS TO HOPEFULLY PREVENT ACCIDENTS RESULTING FROM THIS FAILURE OCCURRING ON ANOTHER VEHICLE. REGARDS, DAVID MASON

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING OIL IS LEAKING FROM THE VEHICLE AND CAUSING THE CONSUMER TO REFILL MORE THEN OFTEN. CAUSE IS UNKNOWN. DEALER NOTIFIED. TS

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITHOUT WARNING OIL IS LEAKING FROM THE ENGINE. DEALER NOTIFIED. TS

NHTSA#8209-97-V-064-000 GM ABS. THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE TRACTION: CONSUMER STATES WHILE DRIVING THE VEHICLE AND APPLYING THE BRAKE GOT NOISE AND VIBRATION. DEALER REPLACE THE CONTROL MODULE AND COST $2.000. THIS VEHICLE WAS UNDER THE MANUFACTURER RECALL AND WON'T HONOR BECAUSE PASS ALLREADY 5 YEARS. PLEASE PROVIDE FURTHER INFORMATION. MR

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE TURN SIGNAL WILL NOT GO ON. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

1997 CADILLAC DEVILLE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769735

AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR

AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR

AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR

AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR

THE LENS ON THE HEADLIGHT LAMPS ARE LOSING THE GLUE, CAUSING THE HEADLIGHT LENS TO FALL OUT OF PLACE. THE CONSUMER CONTACTED THE DEALER, AND THEY WERE NOT WILLING TO DO ANYTHING. *AK THE CONSUMER STATES THAT ON THE RIGHT HEADLIGHT HOLDING THE 11 BY 7 INCH LENS FAILED CAUSING THE LENS TO COME OFF WHILE DRIVING AT 60 MPH. *SCC

CONSUMER STATES AIR CONDITIONING WASN'T COOLING. DEALER FOUND COMPRESSOR HAD FAILED. CONSUMER IS CONCERNED THAT COMPRESSOR FAILED WITH ONLY 26,383 MILES ON VEHICLE. *TT

CONSUMER STATES THE CONTROL FOR ADJUSTING THE DRIVER'S SEAT HAD TO BE REPLACED. *TT

THE HEADLIGHT LENS HAS CLOUDED, REDUCING THE LIGHT BEAM AFFECTING NIGHT TIME DRIVING. THIS IS NOT A SURFACE PROBLEM, BECAUSE IT CANNOT BE CLEARED. THE DEFECT IS A MATERIAL PROBLEM CAUSED BY THE SUNLIGHT. THIS PROBLEM HAS EXISTED FOR ABOUT 8 MONTHS NOW MAKING THE LENS APPEAR OPAQUE EVEN IN THE DAY LIGHT. CADILLAC REFUSES RESPONSIBILITY AND SAYS THE VEHICLE IS OUT OF WARRANTY. *JG

CAR WAS MANUFACTURED IN SEPT.1996, DURING NHTSA RECALL BULLETIN, CAMPAIGN NO. 97V064000, 77449 AFFECTED VEHICLES, APRIL -DEC. 1996. NO SAFETY DEFECT LISTED. *AK

WHILE DRIVING AND WITHOUT PRIOR WARNING VEHICLE SHUTDOWN. DEALERSHIP IS AWARE OF PROBLEM.*AK

ABS BRAKING RELAY SWITCH BURST INTO FLAMES FROM A CORROSION. DEALERSHIP IS AWARE OF PROBLEM.*AK

AFTER PARKING VEHICLE A FIRE DEVELOPED IN ENGINE COMPARTMENT AND SPREAD INTO THE INTERIOR. CAUSE UNKNOWN AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

ENGINE IS CONSUMING MORE THAN A QUART OR OIL IN LESS THAN 1000 MILES. ONCE THE VEHICLE HAD AN OIL LEAK BUT IT HAS SINCE BEEN REPAIRED. THE CONSUMER WAS TOLD THAT OIL MAYBE LEAKING INSIDE ENGINE. MECHANIC HAS TRIED A NUMBER OF REPAIRS, AND NONE OF THEM WERE WORKED TO STOP THIS OIL USAGE.*AK CONSUMER STATES ENGINE STALLS AND COOLANT LEAKS, THE ENGINE WAS ALSO OVERHEATING AND THE VHEICLE WAS BLOWING BLUE SMOKE. *YH

BATTERY TERMINAL IS DISLODGED FROM BATTERY CASE AND ACID DRIPPED OUT OF IT. CONSUMER LOST ALL POWER. DEALER HAS BEEN CONTACTED. *AK BATTERY WAS DELCO. *YH

VEHICLE ACCELERATES ON ITS OWN AT HIGHWAY SPEED AND AT FIRST START. CONSUMER HAS TO SHIFT TO NEUTRAL TO SLOW THE VEHICLE DOWN. VEHICLE HAS NOT BEEN EXAMINED BY DEALER, DEALER SUGGESTED THAT THE CRUISE CONTROL CABLE FROM THE THROTTLE BODY BE DISCONNECTED, SINCE THIS ACCTION WAS TAKEN THE VEHICLE HAS NOT EXPERIENCED SUDDEN ACCELERATION.*AK

OIL IS LEAKING FROM UNDERNEATH OF ENGINE. *AK VEHICLE IS UNDER 50,000 MILE/4 YEAR WARRANTY, HOWEVER, DEALERSHIP COVERED 60 PERCENT OF REPAIRS. *TT

WHILE DRIVING 45 MPH POWER STEERING WENT OUT. VEHICLE HAS NOT BEEN EXAMINED BY DEALER YET.*AK

POWER SEAT SEATBACK GOES DOWN WHILE DRIVING. IN DECEMBER OF 1999, DEALER REPLACED MEMORY MODULE TO REMEDY THIS PROBLEM. SINCE NOVEMBER OF 2001 SEATBACK WILL INTERMITTENTLY GO DOWN ON IT'S OWN.*AK CONSUMER ALSO STATES MORE OFTEN THEN NOT, WHEN YOU START THE CAR THE SEAT WILL MOVE IN SEVERAL DIFFERENT DIRECTIONS. WHEN THE BACK GOES FLAT IT PINS ANY PASSENGER IN THE REAR SEAT. PH 09-DEC-2002

VALVE COVER GASKET WAS LEAKING OIL ONTO ENGINE WHILE DRIVING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING ABOUT 65 MPH ON THE OPEN ROAD A HEADLIGHT LENS CAME LOOSE, AND BOUNCED OFF THE PASSENGER SIDE WINDSHIELD. WE DIDN'T KNOW WHAT IT WAS UNTIL WE STOPPED AND EXAMINED THE AUTO. THERE WAS A SLIGHT DENT IN THE POST BETWEEN THE WINDSHIELD AND THE PASSENGER SIDE WINDOW. THE LEFT HEADLIGHT LENS WS EXAMINED AND FOUND TO BE LOOSE. ON THE RETURN TRIP THE LEFT HEADLIGHT LENS CAME OFF. FI MAY HAVE GONE UNDER THE CAR AS I RECALL A SLIGHT NOISE WHILE DRIVING. THE PARTS MAN AT THE DEALER MADE THE COMMENT THAT THIS USUALLY DOESN'T HAPPEN TO CADILLACS AND WHEN IT DOES THEY USUSLLY JUST DROP OFF. THE LENSES ARE SECURED TO THE HEADLIGHT WITH GLUE. APPARENTLY THIS IS COMMON ON OTHER AUTOS. THE REPAIR ENTAILED REPALCING BOTH HEADLIGHT AT A TOTAL COST OF ABOUT $610 PROBLEM. IN MY OPINION THIS IS POOR ENGINEERRING.*AK

CONSUMER STATES THAT WHILE DRIVING AT 72 MPH IN LIGHT RAIN THE VEHICLE STARTED TO SPIN AND RUN OFF THE ROAD AND RAN INTO A TREE AND NONE OF THE SIDE AIR BAGS DID NOT DEPLOY AT ALL. CONTACTED DEALER AND THE DEALER STATED THAT THE VEHICLE ACT CORRECTLY. NLM

TRACTION CONTROL SYSTEM FAILED, DEALER DENIED THERE WAS A RECALL ON THE TRACTION CONTROL MODULE AS PER NHTSA.*AK

WHILE DRIVING HEADLIGHT LENS FELL OFF. TOOK TO DEALER. PROBLEM WAS NOT REMEDIED. *AK *JG

WHILE DRIVING GLASS LENS ON HEADLIGHTS ON BOTH SIDES FELL OFF WITHOUT ANY WARNING.*AK

VEHICLE IS USING OIL. STARTED AFTER ABOUT 45,000 MILES WHICH WAS REPORTED TO AUTOMOBILE DEALER WITH NO SOLUTION. JUST WANT TO CHECK IF OTHERS ARE HAVING SAME PROBLEM. *AK

I HAVE HAD RECURRING ELECTRICAL PROBLEMS SINCE BUYING THE CAR. THE RECORD AT THIS SAME DEALERSHIP SHOWS THAT THE PREVIOUS OWNER BEGAN HAVING MULTIPLE PROBLEMS AS WELL IN 1998. 2001 WAS THE FIRST YEAR AN EMISSIONS TEST FOR THE CAR WAS REQUIRED TO BE LICENSED. IT FAILED. THE DEALERSHIP COULD PROVIDE NO EXPLANATION, BUT DID FIX NUMEROUS COMPONETS AND IT FINALLY PASSED A MANUEL TEST. THIS YEAR THE EXACT SAME PROBLEM OCCURRED. AGAIN, THE DEALERSHIP HAS NO EXPLANATION. THE TECHNICIAN HAS 30 YEARS OF EXPERIENCE AND SAID HE CALLED GM AND THE ENGINEERS COULD OFFER NO EXPLANATION. THERE ARE 23 PAGES OF RECURRING ELECTRICAL PROBLEMS RANGING FROM INOPERATIVE SEAT HEATERS (REPAIRED 3 TIMES AND DON'T WORK NOW), SEAT BELT ON DRIVERS SIDE DOES NOT LATCH, CLIMATE CONTROL, THERMOMETER AND TEMPERATURE CONTROL PANEL...IT GOES ON AND ON. I HAVE THE 23 PAGE REPORT THAT HARMON'S PRINTED OUT THEMSELVES. RYAN, THE TECHNICIAN IN THE SERVICE DEPARTMENT AGREES THAT THE REPAIRS ARE EXTENSIVE AND NEEDS INVESTIGATING. THE SERVICE MANAGER, SCOTT JOHNSON, REFUSED TO EVEN MAKE A SINGLE PHONE CALL TO GM FOR ANY HELP AT ALL. I OFFERED AN EQUITABLE TRADE SOLUTION AND WAS COMPLETELY AND FLATLY REJECTED BY THE DEALERSHIP BEFORE EVEN SPEAKING WITH GM. I CALLED GM AND THEY HAD MISINFORMATION AS TO MY COMPLAINT ABOUT THE CAR AND THE SERVICE MANAGER AT HARMON'S CADILLAC. I AM HOPEFUL THE CASE FILE HAS BEEN CORRECTED, BUT CANNOT TRUST THIS, GIVEN MY EXPERIENCE SO FAR. THE CASE FILE NUMBER AT GM CUSTOMER SERVICE IS C06598245. IT SHOULD REFLECT NUMEROUS AND RECURRING REPAIRS BEGINNING IN AUGUST OF 1998 TO PRESENT. NEXT YEAR I WILL HAVE THE EXACT SAME PROBLEM WITH THE EMISSIONS AS WELL. THE DEALERSHIP WAS VERY UNHELPFUL AND UNCONCERNED WITH THE REPORT AND PROBLEMS I HAVE HAD. EXAMPLE...GETTING THE CAR TO PASS EMISSIONS LAST YEAR AND THIS YEAR ALONE HAS COST ME 11 FULL DAYS OF NO VEHICLE, 50 MILES OF TRAVEL TO THE DEALERSHIP EACH TRIP, LOST BUSINESS. I AM A REAL ESTATE BROKER AND NEED A CAR TO WORK. NLM

NONE

TWO FRONT LENSES THAT COVER HEADLIGHTS FELL OUT WHILE CONSUMER WAS DRIVING. CONTACTED DEALER, AND THE DEALER COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK *YH

WHILE DRIVING HAS LOST BOTH LIGHT FIXTURES.*AK

THE STEERING COLUMN WAS REPALCED AT NO CHARGE. *AK

WHILE TRAVELING AT HIGHWAY SPEEDS DRIVER'S SIDE AND PASSENGER'S SIDE HEADLIGHT LENSES BLEWOUT. THERE ARE NO HEADLIGHTS IN THE VEHICLE AT THIS TIME. DEALER HAS BEEN CONTACTED. *AKCONSUMER HAD BOTH THE LENSES FIXED. PER PHONE CONVERSATION WITH CADILLAC, CADILLAC AGREED TO PAY 75% OF COST. CONSUMER BELIEVES THIS TO BE A DEFECT CADILLAC SHOULD INVESTIGATE. CONSUMER IS AWAITING REIMBURSEMENT. *JG(POSSIBLE NEW ADDRESS: SHARON BADGLEY 33248 SAND DUNE LANE, LEESBURG, FL 34788 352-314-2444)

DRIVER'S SIDE HEADLIGHT COVER FELL OFF. DEALER REPLACED COVER. CHECKED PASSENGER'S SIDE AND NOTICED IT WAS LOOSE. *AK CONSUMER STATES THAT THIS COULD CAUSE LIGHT FAILURE OR A FIRE. *JB

DRIVERS SIDE HEADLIGHT COVER FELL OFF, PASSENGER SIDE IS LOOSE AND POSSIBLY LEAKS WATER IN TO THE ELECTRICAL SOCKETS. *JG *AK

THIS CONDITION APPEARS TO BE THE SAME AS LISTED IN SERVICE BULLETIN 150201. NO SAFETY DEFECT LISTED. *AK

VEHICLE DOES NOT SLOW DOWN WHEN COMING TO A STOP. PROBLEM IS INTERMITTENT. SOMETIMES IT WILL GO A MONTH THIS WAY. CONSUMER HAS TO BRAKE REALLY HARD TO GET VEHICLE TO STOP, AND IT IS WEARING DOWN THE BRAKES. TOOK VEHICLE DEALER, AND THEY PUT A BLACK BOX ON VEHICLE. PROBLEM STILL HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHEN APPLYING BRAKES AT 45 TO 60 MPH,THEY PULSATED. BRAKES WERE VERY ROUGH. DEALER STATED THAT BRAKES NEEDED TO BE REPLACED.*AK

WHILE JACK WAS DEPLOYED IN PROPER MANNER ON LEVEL CONCRETE, WITHIN MINUTES OF RAISING VEHICLE THE SCISSOR ARMS OF JACK BROKE AND VEHICLE FELL. IN ADDITION THE JACK SCREW WAS BENT SLIGHTLY. *YH

WHILE JACK WAS DEPLOYED IN PROPER MANNER ON LEVEL CONCRETE, WITHIN MINUTES OF RAISING VEHICLE THE SCISSOR ARMS OF JACK BROKE AND VEHICLE FELL. IN ADDITION THE JACK SCREW WAS BENT SLIGHTLY. *YH

WHEN GOING DOWN HILL AND APPLYING BRAKES ,FRONT WHEELS VIBRATES. CONSUMER CAN FEEL VIBRATIONS IN STEERING WHEEL. HAPPENS INTERMITTENTLY WHEN GOING DOWN HILL. CONTACTED DEALER.*AK

HEADLAMP LENS SEPARATED FROM HOUSING DUE TO ADHESIVE FAILURE, EXPOSING REFLECTOR AND LAMP TO MOISTURE AND POTENTIAL FAILURE. SERVICE MANAGER INFORMED THAT THIS IS COMMON PROBLEM. COMPONENT AVAILABLE FOR INSPECTION.*AK

CONSUMER COULD HEAR A KNOCKING NOISE IN STEERING COLUMN, DEALER REPLACED STEERING GEAR. *SLC

CONSUMER COULD HEAR A KNOCKING NOISE IN STEERING COLUMN, DEALER REPLACED STEERING GEAR. *SLC

SEAT BELT ON DRIVER'S SIDE DID NOT MAKE CLICKING SOUND TO ASSURE CONSUMER THAT SEATBELT WAS LOCKED. CLICKING OF OTHER SEATBELTS IN VEHICLE COULD BE HEARD TO ASSURE THAT THEY WERE LOCKED. DEALER STATED THAT LOCKS DIDN'T HAVE A PROBLEM. BUT, CONSUMER WANTED A STATEMENT IN WRITING THAT THERE WAS NO PROBLEM. CONSUMER WROTE MANUFACTURER, AND WOULD LIKE TO HAVE A RESPONSE IN WRITING STATING THAT SEATBELT WAS STILL SAFE TO USE ALTHOUGH IT DIDN'T MAKE THE CLICKING SOUND. *AK CONSUMER STATES THAT DEALER STATED IT WAS OKAY IF THE CLICK WAS NOT HEARD, DEALER WOULD NOT GIVE ANY DOCUMENTATION BACKING UP THERE RESPONSE. *SLC

BRAKES CHATTER WHEN VEHICLE GOES OVER 50MPH OR MAKES A SUDDEN STOP. FRONT DISC ROTORS WORE OUT OF ROUND, AND DEALER HAD TO ADJUST FRONT DISC BRAKES BY RESURFACING THEM. 2 WEEKS LATER, AFTER THE REPAIRS SHATTERING CAME BACK. WHEN PROBLEM RETURNED CONSUMER CONTACTED DEALER, AND WAS TOLD "THAT WAS THE WAY ANTI LOCK BRAKE SYSTEM WAS SUPPOSED TO WORK.*AK CONSUMER STATES THIS STILL OCCURS. *SLC

WHEN DRIVING AND APPLYING THE BRAKES VEHICLE WILL START TO SHAKE. HAS NOT CONTACTED DEALER. *AK

HEAD LIGHT LENS HAVE FALLED OFF HEADLIGHTS. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT PARTS WERE ONLY SOLD AS A WHOLE UNIT, NOT JUST LENS COVER. ASKING NHTSA TO ASSIST IN THIS MATTER.*AK CONSUMER STATES THAT THE PLASTIC CIVER HAS FALLEN OFF WHILE DRIVING, REPLACEMENT IS COSTLY BECAUSE CONSUMER HAS TO PURCHASE THE WHOLE HEAD LIGHT ASSEMBLY INSTEAD OF JUST THE FAILED PART. *SLC

BOTH HEADLIGHT COVERS FELL OFF WHILE DRIVING IN COLD,RAINY CONDITIONS. THANKFULLY, MY USED CAR DEALER HANDLED THE PROBLEM UNDER WARRANTY, BUT IT APPEARS THERE IS A DEFECT IN THE CONSTRUCTION OF THE HEADLIGHT UNITS.*AK

CONSUMER WAS TRAVELING AT APPROXIMATELY 65 MPH IN HIGH WIND WHEN COVER FOR RIGHT FRONT HEADLAMP FELL OFF. THEN, IT STARTED RAINING WHICH CAUSED HEADLAMP BULB TO GO OUT. CONSUMER WAS STOPPED BY STATE POLICE WHO INFORMED HIM THAT HEADLIGHT WAS OUT. *AK HEADLIGHT ASSEMBLY WAS REPLACED AND THE SAME DAY WHILE DRIVING THE LEFT PLASTIC COVER BLEW OFF. *SLC

COVER FOR LEFT HEADLAMP FELL OFF VEHICLE ON APRIL 10TH, 2001, AND COVER FOR RIGHT HEADLAMP FELL OFF ON APRIL 12TH, 2001 WHILE THE VEHICLE WAS TRAVELING AT APPROXIMATELY 65 MPH. CONSUMER WAS INFORMED THAT CONDENSATION IN HEAD LAMP ASSEMBLY CAUSED COVERS TO DISCONNECT. *AK *SLC

MY CADILLAC CATERIA IS CURRENTLY IN THE REPAIR SHOP AT CAVENDER CADILLAC IN SAN ANTONIO DUE TO ENGINE FAILURE. I'VE HAD TO TAKE MY CAR IN THE THE LOCAL CADILLAC DEALER APPROXIMATELY EVERY TWO MONTHS SINCE I PURCHASED THE CATERIA TO HAVE PROBLEMS SERVICED. PROBLEMS RANGE FROM STEERING AND ELECTRICAL PROBLEMS TO THE RECENT SERIOUS PROBLEMS OF ENGINE FAILURE. MY CATERIA'S MILEAGE IS APPROXIMATELY 51000. THE ENGINE SHOULD NOT BE FAILING. THE CAR HAS PLACED ME IN DANGEROUS SITUATIONS WHEN THE ENGINE STOPPED RUNNING IN THE MIDDLE OF TRAFFIC. MAINTENANCE HISTORY OF THE CAR SHOWS IT'S TIME FOR THE CADILLAC DEALER TO REPLACE MY CATERIA WITH A NEW ONE BEFORE ME OR MY FAMILY MEMBERS ARE SERIOUSLY INJURED ON THE HIGHWAY.*AK

MY 1997 CADILLAC DEVILLE WAS ONE MONTH OUT OF WARRANTY WHEN THE RIGHT HEADLIGHT COVER FELL OFF WHIL MY WIFE WAS ON THE HIGHWAY. UPON FURTHER INSPECTION, I FOUND THAT THE LEFT HEADLIGHT COVER WAS ABOUT TO FALL OFF AS THE ADHESIVE HAD FAILED THAT HOLDS THE LENS TO THE HEADLIGHT BODY. NO REPLACEMENT COVERS ARE AVAILABLE. THE ONLY "FIX" IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT A COST OF $689.75 FOR THE TWO HEADLIGHT ASSEMBLIES. CADILLAC HAS REUECTED THIS AS A MANUFACTURING DEFECT OR AS A SAFETY ISSUE. I FEEL IT IS BOTH AND THAT THIS VINTAGE OF CADILLAC DEVILLE'S SHOULD BE INVESTIGATED FOR WHAT I AM FINDING OUT IS A SOMEWHAT COMMON PROBLEM. WHILE MY WIFE WAS IN THE SERVICE WAITING AREA TO HAVE THESE HEADLIGHTS REPLACED ONE OF THE CUSTOMERS ALSO STATED THAT SHE WAS IN FOR THE SAME PROBLEM AND ANOTHER SAID THAT HE HAD RECENTLY HAD ONE OF HIS REPLACED IN BOTH INSTANCES THIS WAS DONE UNDER WARRANTY. ALSO, IF THIS WERE NOT A COMMON PROBLEM WHY WOULD A SMALL TOWN DEALERSHIP STOCK SUCH AN EXPENSIVE PART AND NOT HAVE TO ORDER IT FROM THE FACTORY? FURTHER, UNPON INQUIRY BY A FRIEND OF MINE OF A WEST PALM BEACH CADILLAC DEALER'S SERVICE REP, THE SERVICE REP MADE THE STATEMENT THAT "THIS HAPPENS ALL THE TIME AND WE USUALLY COVER IT UNDER THE NORMAL WARRANTY OR A SPECIAL WARRANTY THAT WE CAN UTILIZE." I FEEL THAT THIS IS A SAFETY ISSUE AND NOT JUST A PROBLEM OF GETTING SATISFACTION FROM CADILLAC. THE SAFETY ISSUE IS THAT WHEN THE HEADLIGHT COVER IS GONE OR FAILS TO BE WATERTIGHT, MOISTURE CAN REACH THE HALOGEN BULB WITHIN THE SEALED UNIT AND THE LEAST AMOUNT OF MOISTURE CAUSES THE BULB TO FAIL. NEEDLESS TO SAY, YOU ARE THEN UNEXPECTEDLY WITHOUT LIGHTS IF BOTH UNITS FAIL AND IF ONLY ONE FAILS YOU ARE STILL WITHOUT PROPER LIGHTING FOR NIGHTTIME DRIVING. CAN YOU INQUIRE OF CADILLAC AS TO THE FREQUENCY OF THIS HEADLIGHT LENS FAILURE AND ASK THEM WHY THEY HAVE NOT ESTABLISED A RECALL PROGRAM IF THIS FAILURE IS AS FREQUENT AS I AM HEARING?*AK

A FUME ODOR IN PASSENGER'S COMPARMENT CAUSING A HAZARD TO OCCUPANTS OF VEHICLE. FUME ODOR IS COMING FROM EXHAUST. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED PARTS, BUT PROBLEM STILL OCCURS. *AK

THE LEFT HEADLIGHT CLEAR LENS-COVER CAME LOOSE, THE CONSUMER BELIEVED THAT THIS COMPONENT COULD BE RESEALED, THE DEALER INFORMED THE CONSUMER THAT IT COULD NOT BE RESEALED BUT A NEW LAMP ASSEMBLY HAD TO BE INSTALLED, INSURANCE AGENT LEONARD DUNLOP WROTE IN FOR CONSUMER. NLM

STEEL BRAKE LINE RUBED AGANIST FRAME AT LEFT REAR BEHIND WHEEL, CAUSING A HOLE IN THE BRAKE LINE, RESULTING IN FLUID LEAK.*AK

HEADLIGT LENS COMES UNGLUED FROM HEADLIGHT FLIES OFF; ALSO CAUSES HEADLIGHT FAILURE; TALKED WITH SERVICE REP AT DEALERSHIP AND HE STATED THAT IT IS A COMMON DEFECT. *AK

THE BRAKE LINE RUBBED AGAINST FRAME AND THE LINE WORE THROUGH CAUSING BRAKE FLUID TO LEAKED OUT OF THE SYSTEM RESULTING IN BRAKE FAILURE, CONSUMER BELIEVES THE LINE WAS NOT INSTALLED PROPERLY. NLM

THE ACCELERATOR STICKS, CONSUMER HAS BEEN TO THE DEALERSHIP AND THEY STATE THEY CAN FIX IT FOR A COST AND THE CONSUMER IS NOT SATISFIED, THE PROBLEM EXISTED WHEN THE VEHICLE WAS UNDER WARRANTY. *MJS

WHILE DRIVING, THE DRIVER'S SEAT MOVED UP AS FAR AS IT WOULD GO, THE DEALER CAN NOT FIND THE PROBLEM. *SLC

BRAKE ROTORS ARE WORN TO THE POINT OF BEING UNSAFE AT 44500 MILES DUE TO DEFECTIVE HEAT TREATING OF ROTORS.*AK

THE BATTERY ERODED DUE TO BATTERY ACID EATING THROUGH THE TERMINAL CONNECTION BOLT, THE POSITIVE TERMINAL BROKE FREE OF THE BATTERY CAUSING THE BATTERY TO DISCONNECT FROM THE ELECTRICAL SYSTEM, THE BATTERY IS LOCATED CLOSE TO THE ENGINE WHICH CAUSES THE BATTERY TO BE SUBJECT TO EXTREME HEAT. *SLC

THE BATTERY ERODED DUE TO BATTERY ACID EATING THROUGH THE TERMINAL CONNECTION BOLT, THE POSITIVE TERMINAL BROKE FREE OF THE BATTERY CAUSING THE BATTERY TO DISCONNECT FROM THE ELECTRICAL SYSTEM, THE BATTERY IS LOCATED CLOSE TO THE ENGINE WHICH CAUSES THE BATTERY TO BE SUBJECT TO EXTREME HEAT. *SLC

HEADLIGHTS HAD TO BE REPLACED BECAUSE LENSE WAS SEPARATING, CONSUMER FELT IT WAS COMING FROM A HEAT BUILDUP, CONSUMER ALSO OWNED A 1995 SAME MAKE/MODEL THAT EXPERIENCED THE SAME PROBLEM.*AK *SLC

ALL FIVE WHEEL STUDS ON FRONT WHEEL SHEARED, LUGS WERE IN PLACE, THIS CAUSED FRONT FENDER TO BEND. *SLC

I HAVE CONSTANTLY HAD PROBLEMS WITH MY 97 DEVILLE. I HAVE REPORTED IT BOTH TO CADILLAC OF MEMPHIS AND BUD DAVIS CADILLAC THAT IS LOCATED AT 5433 POPLAR AVENUE, MEMPHIS TENN. 38119. THEIR TELEPHONE NUMBER IS 901-761-1900.NO SAFETY DEFECT LISTED. *AK

I LEASED THIS CAR IN JANUARY OF 1997. THIS YEAR I PURCHASED THE CAR. BEFORE THE WARRANTY EXPIRED, I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED THAT THE CAR BE GIVEN AN OVERALL INSPECTION BECAUSE OF THE PENDING EXPIRATION OF THE WARRANTY. I WAS TOLD EVERYTHING WAS OK . THE WEATHER BEGAN TO WARN UP AND NOTICE SOMETHING WAS WRONG WITH THE AIR.I TOOK THE CAR BACK TO THE DEALER AND WAS TOLD THAT THE COMPESSOR WAS GONE. I CALLED GENERAL MOTORS IN DETROIT. THEY TOLD ME I WOULD HAVE TO WORK SOMETHING OUT WITH THE DEALER. I GOT A SECOND OPINION FROM GRAMMERS AUTOMOTIVE REPAIR (901-373-3072) THEY TOLD ME THE COMPRESSOR HAD TO BE REPLACED. THEY SUGGESTED THAT I GO BACK TO THE DEALER. THAT I WOULD PROBABLY GET A BETTER REPLACEMENT PRICE FROM THEM. CADILLAC OF MEMPHIS REPLACED THE COMPRESSOR FOR $ 393.89. AFTER THEY REPLACED THE COMPRESSOR, I HAVE FOUND THREE OTHER OWNERS OF CADILLACS WILL FAIL COMPRESSORS THAT OCCURRED SHORTLY AFTER THE WARRANTIES HAD EXPIRED. I CONTACTED DELPHI AUTOMOTIVE SYSTEMS, THE MAKER OF THE COMPRESSOR. THE LETTER WAS SENT CERTIFIED IN JUNE. I DON'T UNDERSTAND WHY THESE COMPRESSORS ARE FAILING IN CARS IN WHICH THE WARRANTIES HAVE JUST EXPIRED. I WAD TOLD AT CADILAC OF MEMPHIS THAT THINGS LIKE THIS JUST HAPPEN. I WAS TOLD THAT SOME STANGE THINGS GO ON IN THAT SERVICE DEPARTMENT AT CADILLAC OF MEMPHIS. THEY ARE THE ONLY CADILLAC DEALER IN THIS AREA. YOUR ATTENTION REGARDING THIS MATTER IS GREATLY APPRECIATED.

FUEL TANK SENSOR CAUSES AN INCORRECT INDICATION OF THE LEVEL OF FUEL LEFT IN THE FUEL TANK. WHEN THE TANK IS APPROXIMATELY HALF FULL, THE SENSOR BECOMES ERRATIC AND SHOWS VARIOUS FUEL LEVELS. I WOULD CONSIDER THIS A SAFETY ISSUE BECAUSE OF THE INCORRECT LEVELS OF FUEL REMAINING IN THE TANK BEING INCORRECTLY DISPLAYED. A DRIVER COULD THINK THAT THERE IS A FULL TANK LEFT BUT RUN OUT OF GAS IN A BUSY TRAFFIC AREA AS ONE EXAMPLE. *AK

CONSUMER NOTICED CONSIDERABLE PULSING OF THE BRAKE PEDAL WHEN SLOWING DOWN OR STOPPING. NLM

THE LAST THREE YEARS, THE GAS GUAGE IN THE VEH. REGISTERS APPROXIMATELY 4 GAL, A WHILE LATTER ITS BACK UP TO FULL, AND GOES UP AND DOWN, YOU GET ABOUT 10 GALLONS OF GAS THE GUAGE SHOWS FULL, AND THEN YOU DRIVE A WHILE THE GUAGE GOES DOWN TO 8 GAL. THIS IS CONSTANT. WE HAVE REPORTED THIS PROBLEM TO A CADILLAC DEALLER HERE IN NC AND THEY KEEPS TELLING US THERE IS NOTHING WRONG WITH THE GAS TANK. I HAVE TAKEN THIS CAR FOR THIS PROBLEM THREE TIME AND THEY KEEP TELLING ME THERE IS NOTHING WRONG. MY WIFE CONTACTED MASSEY CADILLAC WHERE WE LEASED IT FROM, AND THEY INFORMED US THAT, ALL 1997 CADILLAC DEVILLE GAS TANKS WERE RECALLED FOR THAT KIND OF PROBLEM. I TOLD THIS TO THE CADILLAC DEALER HERE IN NC AND THEY INFORME US IT IS NOT SO. IT IS A PROBLEM, WE HAVE TO STOP AND FUEL THIS VEH, MANY TIME ON A TRIP BECAUSE WE DON'T KNOW HOW MUCH GAS THERE IS IN THE TANK. I WOULD LIKE YOUR ASSISTANCE ON THIS MATTER, IT IS DRIVING US NUTS. NO ONE WANT TO DO A THING ABOUT IT. I WANT TO THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER JOHN. *AK

MY GAS GAUGE WHEN REGISTER 4/5 GAL IT GOES UP TO FULL, AND SLOWLY COMES DOWN, AND GOES BACK UP. WE FILL THE CAR WITH ONLY FIVE GAL KNOWING IS HAS ONLY 3/6 GAL THE GAGE SHOWS FULL, AND AS YOU DRIVE IT GOES UP AND DOWN FROM 2 GAL TO FULL BACK AND FORTH. WE WERE TOLD THAT THERE WAS A RECAL ON ALL 1997 CADILLAC DEVILLE GAS TANK BECAUSE OF THAT PATICULAR PROBLEM, WE HAVE TAKEN THIS VEH TO GM DEALER AND THEY SAY THEY IS NOTHING WRONG WITH THE GAS TANK, IF THERE WAS A RECAL WE WOULD LIKE TO KNOW THE FILE NUMBER AND THE DATES OF THE RECALL. *AK

COULD NOT CLOSE WINDOWS.*AK

INTERMITTENTLY WHILE DRIVING VEHICLE STALLS. THIS MAY CAUSE A VERY SERIOUS CRASH, WHICH CAN LEAD TO DEATH. DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED. VEHICLE HAS BEEN SEEN BY THE DEALERSHIP 4 TIMES. BUT, PROBLEM HAS NOT BEEN CORRECTED. *AK *ML

VEHICLE EXPERIENCING PROBLEM WITH ENGINE BURNING UPTO A 1 1/2 QUARTS OF OIL EVERY 3,000 MILES. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS WAS NORMAL. CAN NHTSA PROVIDE SOME HELP IN THIS MATTER.*AK

HEADLIGHT COVER BLEW OFF WHILE DRIVING, NO PREVIOUS DAMAGE TO VEHICLE PRIOR TO THIS INCIDENT. *AK

VEHICLE PURCHASED 05/09/2000. ON THE WAY HOME, BUCKING OCCURRED. 05/10/2000, CAR WOULD NOT START. TOWED TO THE DEALERSHIP. NEW BATTERY INSTALLED AS WELL AS SPARK PLUGS. CADILLAC INDICATED THAT THE CAR HAS POSSIBLE CHRONIC ELECTRICAL REPAIR PROBLEMS PREVIOUS REPLACEMENT OF RADIO RECEIVER, HOSES, BATTERY , STARTER, MODULAR COMPUTER & CABLE. THIS I DID NOT KNOW AT TIME OF PURCHASE. DEALERSHIP WORKING ON PROBLEMS. I HAD THE CAR ONE DAY AFTER PURCHASE. *AK

IMMEDIATELY UPON STARTING VEHICLE AIR BAG ON THE DRIVER'S SIDE DEPLOYED FOR NO APPARENT REASON. MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

CONSUMER WENT TO JACK UP VEHICLE TO CHANGE TIRE WITH JACK THAT CAME EQUIPPED WITH VEHICLE WHEN IT BENT OVER AND COLLAPSED, WHICH COULD HAVE CAUSED INJURIES. CONSUMER HAD ONLY USED JACK ONCE PRIOR TO THIS INCIDENT. DEALER WAS CONTACTED, AND REPLACED JACK WITH THE SAME DESIGN WHICH WAS ALREADY BENT. *AK *ML

ROTORSD FAULTY. DEALER AND CADILLAC REFUSED TO REPLACE UNDER 48,000/4 YEAR BUMPPER TO BUMPER WARRANTY. *AK

BRAKES HAVE BEEN REPAIRED EIGHT TIMES DUE TO WARPED OR DAMAGED ROTORS,VIBRATION DUE TO FAILURE. YH

VEHICLE CONSUMES A QUART OF OIL EVERY THOUSAND MILES. DEALER HAS BEEN NOTIFIED.*AK

ENGINE STALLS WHILE DRIVING UNDER VARIOUS CONDITIONS & SPEEDS. TRANSMISSION PLACED IN NEUTRAL AND KEY ENGAGE STARTER TO GET ENGINE GOING. DEALER HAS REPLACED PLUGS, WIRES AND ONBOARD COMPUTERS. CANNOT SOLVE PROBLEM. *AK

LOCATION OF THE BRAKE LINE CAUSES ANOTHER LINE TO RUB AGAINST EACH OTHER, CAUSING A HOLE IN THE BRAKE LINE, RESULTING IN BRAKE FLUID LEAK. ALSO, VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. *AK

THROTTLE STICKS SHUT WHEN CAR IS STARTED, THROTTLE SUDDENLY RELEASES AS DRIVER ATTEMPTS TO INCREASE ENGINE SPEED, CAUSING VEHICLE TO RAPIDLY ACCELERATE. *AK

I WAS TRAVELLING AT 80 MPH IN THE FAR LEFT LANE WHEN THE VEHICLE LOST POWER- THE GAS INDICATOR INDICATED THAT I HAD 5 GALLONS OF GAS LEFT AND COULD GO 110 + MILES. YET WHEN I FINALLY GOT THE CAR TO THE SIDE OF THE ROAD AND TRIED TO START IT AGAIN, IT INDICATED EMPTY. THIS IS THE FOURTH TIME THIS HAS HAPPENED. DEALER SAYS HE CAN'T FIND ANYTHING WRONG.

GM WILL BE SENDING OUT AN INSPECTOR TO DETERMINE CAUSE OF BRAKE FAILURE.I DO NOT KNOW WHAT BRAKE COMPONENT FAILED. WHETHER IT WAS MASTER CYLINDER, ABS, VACUUM BOOSTER, ETC. I ONLY KNOW THERE WAS FAILURE. I WAS TRAVELING AT A SPEED OF 15-20 MPH WITH PLENTY OF SPACE TO STOP IN RESPONSE TO 2 SEPARATE ACCIDENTS THAT HAPPENED JUST IN FRONT OF ME. I APPLIED THE BRAKE AND WHEN I GOT NO RESPONSE I PRESSED THE PETAL WITH EXTREME PRESSURE AND THE PEDAL WENT TO THE FLOOR. LATER AT THE GARAGE THE PEDAL AGAIN WENT TO THE FLOOR, BUT ON ANOTHER OCCASION IT WAS ABLE TO STOP. AIR BAGS DID NOT DEPLOY. ACTUAL DAMAGE IN DOLLARS IS ONLY ESTIMATE AS ADJUSTER HAS NOT DETERMINED COST AS YET. ANOTHER CAR ( 1999 GEO) WAS HIT IN REAR AND I DO NOT KNOW THE AMOUNT OF HER DAMAGES. I HAVE CONTACTED CADILLAC AND I AM NOT HAPPY THAT AN IMPARTIAL WITNESS CANNOT BE ON SITE WHEN THEY DO THEIR PHYSICAL EXAMINATION. PLEASE BE ADVISED THAT MILAGE IS CLOSE ESTIMATE. THE CAR IS PHYSICALLY NOT AT THIS LOCATION . I ALSO DO NOT KNOW IF IT IS A 2POINT 3 POINT OR MOTOR BELT . *AK

STEERING LOCKED UP ON FOUR SEPARATE OCCAISIONS. CLEARED AFTER APPROX. ONE MINUTE. FRIEND WITH SAME MODEL EXPERIENCED SAME SYMTOMS UNTIL TOTAL FAILURE.

AIR CONDITIONER COMPRESSOR FAILED, "NEW" FREON ESCAPED INTO PASSENGER COMPARTMENT, CAUSING DRIVER (ME) TO INHALE GAS, HAD HEART ARITHMIA AND LOSS OF OXYGEN IN BLOOD STREAM, PASSED OUT, WAS TAKEN TO HOSPITAL AND PLACED IN CARDIAC CARE UNIT FOR THREE DAYS UNTIL IT WAS PROVEN I HAD NOT HAD STROKE OR HEART ATTACK. LOST THREE WEEKS OF WORK. DANGEROUS SITUATION!

FRONT BUMPER CRACKED AND REAR BUMPER COVER EXPANDED (STRECHED).*YC

BATTERY LEAKED.

THE ABS WARNING LIGHT KEEPS COMING ON. WHEN APPLYING THE BRAKES IT FEELS LIKE THEY ARE DRAGGING, AND AS IF THE BRAKES ARE ON THE WHOLE TIME. DEALER CAN'T FIND THE CAUSE OF THE PROBLEM. *AK

FRONT BRAKE ROTORS FAILED. YH

FRONT BRAKE PADS FAILED. YH

WHEN APPLYING THE BRAKES WHILE DRIVING OVER 20MPH, VEHICLE WOULD SHIMMY. DEALER REPLACED THE ROTORS. PROBLEM STILL EXISTS. *AK

A RODENT CHEWED A HOLE IN THE SIDE FIREWALL AND INTERIOR OF VEHICLE, CAUSING MINOR DAMAGE. PLEASE PROVIDE ANY FURTHER DETAILS. CONSUMER HAS CONTACTED DEALER, DEALER PLUGGED THE HOLE WITH A METAL PLATE. *AK

THE REAR BRAKE ROTORS BURNT OUT, RESULTING IN EXTENDED STOPPING DISTANCE, WHICH COULD CAUSE A CRASH. DEALER REPLACED ROTORS AT 23,000 MILES. *AK

VEHICLE HAS EXPERIENCED CONTINUED ELECTRONIC BRAKE AND TRACTION CONTROL MODULE FAILURE (RECALL 97V-064), RECALL REPAIR COMPLETED HOWEVER VEHICLE CONTINUES TO EXPERIENCE BRAKE FAILURE. MJS

FRONT SLIP SHIELD DAMAGED WHEN ABS KICKED IN DURING FAILURE OF RECALL COMPONENT. MJS

LOOSE OIL FILTER CAUSING LEAKAGE. MJS

A/C 0-RINGS AT ACCUMULATOR WERE SPLIT. MJS

A/C COMPRESSOR FAILED. MJS

LEATHER SEAT BOTTOM MATERIAL COMING APART. MJS

WHILE COMING TO STOP SIGN CONSUMER STEPPED ON BRAKES PEDAL TO STOP VEHICLE, BUT THE BRAKES MALFUNCTIONED. ROTORS WERE WARPED AND HAD TO BE REPLACED. *AK

WHEN DRIVING AT HIGH SPEED VEHICLE VIBRATES, AND WHEN CONSUMER GOES OVER A BUMP VEHICLE ALSO VIBRATES. VEHICLE HAS BEEN TO REPAR ISHOP THREE TIMES, DEALER CAN'T DETERMINE THE PROBLEM. *AK

WHILE DRIVING AT ANY RATE OF SPEED AND WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. DEALER CANNOT IDENTIFY PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHEN BRAKES ARE APPLIED THE PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. VEHICLE WAS REPAIRED UNDEER RECALL # 97V064. CONSUMER INDICATED THAT BRAKE SYSTEM HAS BEEN REPAIRED BY THE DEALER SEVERAL TIMES, BUT PROBLEM STILL EXISTS. *AK

WHEN DRIVING AT ANY SPEED VEHICLE IS GOING TO EITHER SIDE OF ROAD BECAUSE CONSUMER DOES NOT HAVE CONTROL OF THE VEHICLE. WHEN THE REAR IS MOVING BACK AND FORWARD, THE CONSUMER LOSES CONTROL OF THE STEERING, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK

WIPERS BOARD FOR WINDSHIELD FAILED.

FRONT BRAKES VIBRATE ON DOWNHILL USE. *YC

AIR CONDITION COMPRESSOR FAILED. *YC

FRONT BRAKE ROTORS FAILED.

BATTERY FAILED.

BATTERY FAILED ON SEVERAL OCCASIONS. *YC

BRAKE ROTORS AND PADS FAILED. MJS

SEAT ADJUSTER FAILED. *YC

FRONT SUSPENSION NOISE. *YC

BRAKES MAKING A GRINDING SOUND AND PEDAL VIBRATING WHILE BACKING OUT OF DRIVEWAY. NLM

DASH LIGHTS FLASH ON/OFF INTERMITTENTLY. NLM

STEERING GEAR RACK & PINION FAILED. *YC

HEAD REST DESIGN INADEQUATE, BLOCKS VIEW WHEN TURNING HEAD TO SEE. MJS

DOOR LOCKING SYSTEM FAILED. YH

STRUT FAILED. YH

FUEL INJECTOR FAILED. YH

SPARK PLUG WIRES SHORTING. YH

RADIATOR LEAKED AT HOSE CONNECTION. YH

BRAKES FAILED, PRIOR TO RECALL NOTICE (97V064000). *YC

BATTERY FAILED. *YC

DRIVER'S INFORMATION CENTER (DIC) MODULE FAILED. *YC

FUEL PUMP FAILED. YH

TRANSMISSION COMPUTER WIRES WERE IMPROPERLY PLACED ON THE TRANSMISSION WHICH MELTED DISABLING GEAR SHIFT. YH

BATTERY WOULDN'T HOLD CHARGE. YH

BRAKE TROUBLE INDICATOR SENSOR FAILED. YH

RECALL WORK FOR REPLACEMENT OF THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE DENIED DUE TO LACK OF PARTS.

WINDSHIELD WIPERS HAVE FAILED SEVERAL TIMES SINCE OWNERSHIP.

RECALL # 97V064000 GM/ABS; AFTER HAVING RECALL PERFORMED OWNER WAS INVOLVED IN A CRASH ON 7/28/98. SAME PART WAS REPLACED ON 10/14/98 BY ANOTHER DEALERSHIP THAT WAS SUPPOSE TO BE REPLACED BY THE FIRST DEALERSHIP.*AK

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THE RECLINER AND TRACKING ON DRIVER'S SEAT. THE SEAT RECLINED BACK TO THE REAR SEATS ON ITS OWN WHEN THE BRAKES WERE APPLIED. IN ADDITION, THE SEAT CONSTANTLY MOVES TOWARD AND AWAY FROM THE STEERING WHEEL WHILE THE VEHICLE IS IN MOTION. THE MANUFACTURER IS AWARE OF THE PROBLEM. *AK

THE RIGHT FRONT AND REAR FLASHERS DO NOT ILLUMINATE WHEN THE TURN SIGNAL I DEPRESSED.

WHEN THE BRAKES ARE APPLIED THEY PULSATE. THE DEALER HAS REPLACED THE ROTORS TWICE. *AK

VEHICLE USES A QUART OF OIL EVERY THOUSAND MILES. THE DEALER HAS BEEN NOTIFIED. *AK

WHEN TRAVELLING 60-70MPH, GOING DOWN HILL AND BRAKES ARE APPLIED TO SLOW DOWN, THERE IS STRONG VIBRATION IN THE STEERING MECHANISM. WARRANTY STILL APPLIES, AND DEALER HAS NOT BEEN NOTIFIED. *AK

TRACTION CONTROL LIGHT COMES ON AND CAR SHUDDERS, OCCURS BETWEEN 0 AND 6 MPH.

BRAKE FAILURE CAUSED CRASH. THIS VEHICLE WAS PART OF RECALL #97020 AND THE RECALL SERVICE WAS PERFORMED AT 8,553 MILES; THIS CRASH OCCURED AT APPROXIMATELY 16,000 MILES.

EXPERIENCES COMPLETE LOSS OF POWER STEERING UNDER WET CONDITIONS.

WHEN DRIVING THE VEHICLE WHEN THE SUN IS OUT CAN'T READ THE DIGITAL DASHBOARD. IT'S HARD TO SEE THE SPEEDOMETER, AND DOESN'T KNOW HOW FAST IS GOING. TOOK VEHICLE TO THE DEALER, AND THEY ARE AWARE OF THE PROBLEM. BUT THEY SAID IT WAS NOTHING THEY COULD DO ABOUT THE PROBLEM. *AK

SHOCKS, STRUTS AND MOTOR MOUNTS REPLACED DUE TO NOISE IN SUSPENSION, HOWEVER NOISE IN FRONT END IS STILL PRESENT. (QCAW)

NOISE FROM SUSPENSION SYSTEM.

AT TIME OF DELIVERY TRUNK LID DID NOT CLOSE PROPERLY.

COMPUTER REQUIRED SEVERAL REPROGRAMMING AND ADJUSTMENTS SINCE DELIVERY, WHICH CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE.

BRAKES PULSATING/VIBRATION DUE TO FAILURE OF THE PADS ON TWO OCCASIONS, ROTORS REPLACED ON ONE OCCASIONS.

TRANSMISSION CAUSING JERKING MOTION DUE TO MISADJUSTMENT IN THE ALIGNMENT OF THE COOLING LINES.

OPEN WIRE WITHIN THE WIRING HARNESS FOUND DURING REPAIR, CAUSING ELECTRICAL PROBLEMS.

LEFT REAR SEAT BELT REPLACED DUE TO TWISTING AT TOP SECTION AS A RESULT OF ERROR IN INSTALLATION AT THE FACTORY.

LEFT FRONT HEADLAMP ASSEMBLY REPLACED DUE TO AN IMPROPERLY SEALED HEADLAMP CAUSING LEAKAGE AND MOISTURE.

RELEASE FOR THE PARKING BRAKE IS DESIGNED POORLY, LOCATION TO FAR UNDER DASH, CONSUMER UNABLE TO RELEASE UNLESS OUTSIDE OF VEHICLE RESULTING IN INJURY WHEN VEHICLE RELEASED AND STARTED TO ROLL.

ABS BRAKES FAILED.

IGNITION SWITCH BROKE, CAUSING CAR TO STOP WHILE MOVING.

ENGINE FAILED CAUSING COOLANT TO LEAK.

WHILE DRIVING THROUGH A PUDDLE OF WATER, THE POWER STEERING LOCKED UP. CAUSE UNKNOWN. DEALER REPLACED POWER STEERING BELT. *AK

WHILE DRIVING VEHICLE TAIL LIGHTS WILL COME OFF EVEN IF LIGHT IS ON, HEATING PANEL IS TURNED ON. THE ONLY TIME TAIL LIGHTS WILL APPEAR IS WHEN APPLYING BRAKES. DEALER WILL NOT CHECK VEHICLE UNTIL THEY ARE ABLE TO DUPILCATE PROBLEM. THIS IS AN INTERMITTENT PROBLEM. *AK

TRACTION SYSTEM ENGAGES WITHOUT CAUSE EFFECTING BRAKING ABILITY.

WHEN USING THE TURN SIGNAL, THE FRONT LAMPS ILLUMINATE AND CLICK RAPIDLY LIKE THE BULB IS BURNED OUT. WHEN THIS HAPPENS THE REAR LAMPS DO NOT ILLUMINATE.

POWER STEERING BELT FAILS IN WET WEATHER CAUSING LOSS OF CONTROL.

SIDE VIEW MIRRORS ARE TOO SMALL FOR THE VEHICLE WHICH CAUSES AT LEAST 3 SECONDS OF BLIND SPOTS ON BOTH SIDES. HEAD RESTS OF BOTH FRONT ARE NOT REMOVEABLE, THEY BLOCK VISION WHEN VIEWING THE LEFT AND RIGHT SIDES. *AK

INSTRUMENT PANEL LIGHTS DO NOT COME ON DURING DAYLIGHT HOURS, DESIGNED TO COME ON AUTOMATICALLY AT DUSK, HOWEVER THE DASH GAUGES ARE HARD TO SEE IN THE DAYTIME AS WELL.

GOING ABOUT 60-70MPH WHEN SUDDENLY THE VEHICLE JUST DIED OUT OR STALLED. TOOK TO DEALER WHO THOUGHT THEY HAD FIXED THE PROBLEM, BUT WAS NOT FIXED. STALLING PROBLEM STILL EXISTS. *AK

WHILE DRIVING VEHICLE AROUND A CURVE AT 25-26 MPH OWNER LOST ALL BRAKING POWER. BRAKES THEN RETURNED A SHORT WHILE LATER. *AK

WHILE APPLYING BRAKES THE FRONT END OF THE VEHICLE WOULD VIBRATE AND THE ABS AND TRACTION CONTROL LIGHTS WOULD ILLUMINATE. THE DEALER SAID THE ROTORS FAILED, THE CONSUMER HAS REPLACED ROTORS THREE TIMES.

BATTERY CRACKED AND WAS LEAKING.

REAR TAIL LIGHT FAILED DUE TO SHORT IN THE SYSTEM.

WHILE DRIVING THE CAR STARTS TO MAKE A LOUD NOISE LIKE GEARS CHANGING AND COMES ALMOST TO A HALT. THE SPEED GAUGE JUST DROPS FROM 50 TO 30, AS THOUGH THE DRIVE HAS APPLIED THE BRAKES. THE VEHICLE HAS BEEN TO SHOP (4) TIMES IN A (6) MONTH PERIOD FOR THIS PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. *AK

THAT WHILE DRIVING 60 MPH WITHOUT VEHICLE COLLISION OCCURRING THE PASSENGER'S SIDE AIR BAG DEPLOYED, CAUSING THE OCCUPANT TO SUSTAIN INJURIES. *AK THERE WERE TWO MORE ACCIDNETS SINCE THE FIRST ONE AND THE AIR BAGS FAILED TO DEPLOY. *YH

WHILE TURNING A CORNER , VEHICLE'S POWER STEERING GOES OUT. DEALER IS AWARE OF PROBLEM . DEALER TOLD OWNER THAT LOSS OF POWER STEERING IS DUE TO A WET BELT IN THE MOTOR. *AK

WHEN MAKING A TURN THE STEERING WHEEL STEERS IN THE OPPOSITE DIRECTION. THE DEALER SAID THAT THIS PROBLEM WAS NORMAL. *AK CONSUMER STATES THIS ONLY HAPPENS DURING RIGHT TURNS AND IN THE PASSING LANE, DEALER HAS PERFORMED AN ALIGNMENT AND REPLACED RACK AND PINION, HOWEVER THIS HAS NOT CORRECTED THE PROBLEM. *SLC

WHEN MAKING A RIGHT TURN THE VEHICLE STEERS TO THE LEFT. DEALER HAS NOT BEEN SUCCESSFUL IN REPAIRING THE PROBLEM. *AK

VEHICLE EXPERIENCES COMPLETE LOSS OF STEERING UNDER WET CONDITIONS. (ATTORNEY FOR CLIENT)

UNDER WET ROAD CONDITIONS THE VEHICLE'S POWER STEERING LOCKS UP, MAKING IT DIFFICULT TO STEER. *AK

THE PEDALS ARE FAR AWAY FROM THE FLOORBOARD, OWNER IS SHORT AND HAD TO GET PEDAL EXTENDERS PUT IN VEHICLE. *AK

CONSUMER COMPLAINS THAT DESIGN OF TRACTION CONTROL IS INSUFFICIENT FOR CLIMBING STEEP GRADES.

WHEN DRIVING IN WET CONDITIONS, POWER STEERING BELT GETS WET AND THERE IS A LOSS OF POWER STEERING.

DRIVING APPROXIMATELY 25MPH WHEN ANOTHER VEHICLE APPROACHED THE FIRST VEHICLE. TRIED TO AVOID HITTING THE OTHE RVEHICLE, SWIRVED TO THE RIGHT AND HIT LIGHT POLE BECAUSE THE BRAKES WAS INOPERATIVE. *AK

RECEIVED RECALL NOTICE ON 06-02-97 FOR RECALL #97VO64000 GM/ABS. CALLED AND MADE AN APPOINTMENT FOR JUNE 5TH. TOOK VEHICLE IN AND WAITED, THEY TOLD HER THEY HAD SO MANY CARS TO FIX AND TO COME BACK ANOTHER DAY. TOOK VEHICLE BACK ON 6-10, AND THEY STILL DIDN'T HAVE THE PARTS AND DON'T KNOW WHEN THEY WILL HAVE THEM . WAS TOLD TO TRY BACK IN ABOUT THREE WEEKS. *AK

BURKE CADILLAC AND EVERETTE CORSON CADILLAC K97020-S/97V064. DEALER WON'T SCHEDULE APPT UNTIL PARTS ARE RECEIVED FROM MANUFACTURER. CADILLAC WILL NOT SEND THE PARTS UNTIL DEALER SCHEDULES AN APPOINTMENT DUE TO LIMITED PARTS BEING PRODUCED. 0WNER HAS BEEN INFORMED THERE'S A BACKLOG OF PEOPLE WAITING. *AK

THE CRUISE CONTROL DISPLAY LIGHT GOES OUT EVEN WHEN CRUISE CONTROL IS STILL ACTIVATED.

ABS BRAKES FAILED,CAUSING VEHICLE TO VIBRATE PRIOR TO RECALL. ALSO RESURFACED FRONT BRAKE ROTORS. IN ADDITION, WHEN DRIVING TRACTION CONTROL LIGHT CAME ON. VEHICLE HAS BEEN IN 4 TIMES FOR BRAKE REPAIRS SINCE FEBRUARY, 1997. (97V-064). *AK

BRAKE PADS FAILED AND REPLACED.

EMISSION PROBLEM RECALL NOTICE NOT RECEIVED.

EMISSIONS RECALL NOTICE NOT RECEIVED BY CONSUMER.

WHILE DRIVING VEHICLE HEADLIGHTS WENT OUT COMPLETELY, COULD NOT SEE DUE TO AN ELECTRICAL SHORT. *AK

SEATS PROTRUDE OUT TOO FAR IN THE BACK AREA, PREVENTING PASSENGER'S FROM SITTING BACK, ALSO CAUSES HEADREST TOO SIT BACK TOO FAR.