AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.
248 consumer complaints have been filed with NHTSA for the 2000 Cadillac Deville. Click any complaint to view the full owner description.
AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.
WHILE BACKING UP IN MY PARKING LOT , I HEARD A LOUD POP AND LOST THE ABILITY TO STEER THE CAR. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE STEERING BOX BOLTS HAD RIPPED OUT OF THE FRAME.
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD
ENGINE BEGAN OVERHEATING AND TOOK IT TO OUR MECHANIC WHO REPLACED THE WATER PUMP. ENGINE CONTINUED TO OVERHEAT AND SAME MECHANIC REPLACED ALL OF THE UPPER SEALS. EVENTUALLY, A PRESSURE TEST AND CAMERA INSERT BY MY MECHANIC CONFIRMED A BLOWN HEAD GASKET. CONFIRMED THAT RESULT WITH PEPE CADILLAC IN WHITE PLAINS, NY. CHECKED THE PRICE TO HAVE THE HEAD GASKETS REPLACED, BUT SINCE THIS ENGINE HAS TO BE REMOVED FROM THE BOTTOM OF THE VEHICLE, THE COSTS ARE OUTRAGEOUS AND THE ONLY ACCEPTABLE FIX FOR THESE ALUMINUM HEADS ARE BOLTS RATHER THAN THE GM SERTS. BAD ENGINE DESIGN BY GM SINCE THEIR BOLTS WERE TOO SHORT AND THE BITE WAS NOT LARGE ENOUGH IN THE BLOCK TO PREVENT THE HEAD GASKETS FROM BLOWING. SAD EPITAPH FOR A CAR WITH ONLY 65K LIGHTLY DRIVEN MILES ON IT HAVING SPENT ALL OF IT'S OFF ROAD LIFE IN OUR GARAGE. AFTER MUCH RESEARCH, I WAS ABLE TO CONFIRM THAT THIS IS AN INHERENT PROBLEM WITH THE NORTHSTAR ENGINE DURING THAT PERIOD AND WAS FINALLY SOLVED AFTER 2004. GM KNOWS ABOUT THE ENGINEERING NORTHSTAR ENGINE PROBLEM BUT REFUSES TO ACCEPT RESPONSIBILITY FOR IT.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, AN ABNORMAL ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 12/03/15*LJ..UPDATED 02/01/16 *BF *JS
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT IT WAS A KNOWN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED TO PAY FOR A PORTION ON THE REPAIRS. THE CONSUMER WOULD LIKE FOR THE VEHICLE TO BE INCLUDED IN THE RECALL. UPDATED 11/9/2015*JS
TL* THE CONTACT OWNS A 2000 CADILLAC STS. WHILE DRIVING 65 MPH, THE ENGINE COOLING SYSTEM OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 05/06/16*LJ
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15*CN
I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE CHECK SAFETY SYSTEM WAS DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO START INDEPENDENTLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
I WAS PREPARING TO MAKE A 270 DEGREE LEFT TURN AND I WAS ATTEMPTING TO TURN THE WHEEL AND THE STEERING WHEEL KEPT SPINNING WHILE THE CAR STAYED IN A FORWARD MOTION. I ATTEMPTED TO PRESS ON THE BRAKES AND THEY HAD BARELY ANY BRAKE PRESSURE WHICH RESULTED ME TO COLLIDE WITH A PARKED CAR THAT WAS IN THE FIRST PARKING SPOT IN THE LOT I WAS ATTEMPTING TO PULL INTO. THE OPERATOR IN THE PARKED VEHICLE I HIT WAS TAKEN TO THE HOSPITAL AFTER SUSTAINING INJURES DUE TO THE IMPACT OF THE CRASH. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED A NEW CHIP. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS. *TR
2000 CADILLAC DEVILLE PA IGNITION SWITCH PROBLEMS. *MW THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED IN AUGUST 2013. HE IS SEEKING REIMBURSEMENT. *JB
200 CADILLAC DEVILLE. CONSUMER WRITES TO ADDRESS CONCERNS RELATED TO RECALLS AND THE IGNITION SWITCH. *TGW THE CONSUMER STATED THE RECALLED DID NOT ADEQUATELY ADDRESS THE PROBLEMS WITH THE IGNITION SWITCH. THE CONSUMER STATED HE EXPERIENCED A TERRIFYING EVENT WHEN THE SWITCH WAS TURNED ON AND THE ENGINE RUNNING, THE STEERING WHEEL LOCKED UP WHEN THE WHEEL WAS TURNED TO THE LEFT. THE CONSUMER WAS UNABLE TO TURN OFF THE VEHICLE. IT TOOK TWO STRONG MEN TO MANUALLY TO TURN THE WHEEL ENOUGH TO TURN TO VEHICLE OFF. THE IGNITION SWITCH WAS REPLACED. *JB
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO MERGE OVER AND PLACE THE VEHICLE INTO PARK. THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER DOOR WAS THE ONLY DOOR THAT WAS UNAFFECTED BY THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FOB WAS WORN OVER TIME AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FOB WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,351.
MY COMPLAINT IS ABOUT THE REMEDY FOR RECALL #14V355.THE JULY 2, 2014 LETTER TO [XXX] RE:NHTSA NOTIFICATION CAMPAIGN NO. 14V-355 FROM [XXX] , GM, STATES ON PAGE 3 THAT "THE TORQUE PERFORMANCE OF THE IGNITION SYSTEM MAY BE INSUFFICIENT TO RESIST ENERGY GENERATED WHEN THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT". THIS IS THE SAME IGNITION SWITCH THAT GM HID FROM THE PUBLIC FOR YEARS WHICH RESULTED IN 196 CLAIMS FOR DEATH, 116 CATASTROPHIC INJURIES AND 1,460 OTHER INJURIES. INSTEAD OF REPLACING THE FAULTY IGNITION SWITCH FOR THE RECALL, YOUR ORGANIZATION IS ALLOWING GM TO BLOCK THE KEY FROM BEING PLACED ON A KEY RING WITH HOUSE KEYS, THE REMOTE FOB THAT COMES WITH THE VEHICLE TO OPERATE DOOR LOCKS, SEAT POSITIONING, TRUNK RELEASE AND PANIC ALARM. AND THE GM PROVIDED CADILLAC MEDALLION THAT IS USED TO RETURN THE KEY TO ME IF IT BECOMES LOST. MOST PEOPLE NEED TO KEEP HOUSE KEYS ON THE CAR KEY RING, AND THE FOB IS INTEGRAL TO USING THE VEHICLE. THE RECALL FIX BEING ALLOWED BY YOUR AGENCY IS DANGEROUS AND WRONG. SUBSEQUENT OWNERS OF THE VEHICLES WILL NOT KNOW ABOUT THE RECALL AND POP THE LITTLE PIECE OF PLASTIC OUT OF THE KEY HOLE AND ATTACH ALL OF THEIR KEYS ON ONE KEY RING. FOR CURRENT OWNERS, THIS TAKES AWAY ONE OF THE FUNCTIONS OF THE VEHICLE, THE FOB USAGE AND MAKES LIFE MORE DIFFICULT HAVING TO KEEP TRACK OF A SINGLE CAR KEY AND THEIR KEY RING WITH ESSENTIAL KEYS ON IT. ACCORDING TO THE WASHINGTON POST, GM KNEW ABOUT THE DEFECT AND CHANGED THE IGNITION SWITCH PART IN NEWER VEHICLES USING THE SAME PART NUMBER TO AVOID A RECALL AS PEOPLE WERE INJURED AND DIED. GM'S FIX LEAVES MY CAR WITH ITS DEFECTIVE IGNITION SWITCH WHICH IS STILL SUBJECT TO CATASTROPHIC FAILURE. WHO ARE YOU PROTECTING? GM? NOT ME AND I AM TERRIFIED. I WANT MY IGNITION SWITCH REPLACED WITH ONE THAT IS PROPERLY DESIGNED AND MANUFACTURED FOR THE SAFE USE OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *TGW ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO BRAKE FOR A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE ATTEMPTING TO MAKE A LEFT TURN CRASHED INTO THE CONTACTS VEHICLE. THE CONTACTS HEAD HIT THE STEERING WHEEL UPON THE IMPACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, HEAD AND BACK. ALSO, THE CONTACT INDICATED THAT THEY BOTH RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AROUND A CURVE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING PUMP WAS IN GOOD CONDITION. IN ADDITION, THE IGNITION SWITCH BECAME LOOSE AND HAD NOT BEEN REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN REPAIRED A WIRE IN THE FUEL PUMP. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND DID NOT HAVE AN ESTIMATED DATE FOR THE PART AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED IN WHICH THE VEIHCLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE IDLING AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. ON A SEPARATE OCCASION, THE KEY BECAME LODGED IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 10/22/14*LJ
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT AFTER THE IGNITION WAS STARTED, THE VEHICLE STARTED TO MOVE FORWARD INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN MADE THE CONTACT AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V3555000 (ELECTRICAL SYSTEM). HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED IN NEUTRAL IN ORDER TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ UPDATED 3/24/2015 *JS
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE FAILED TO START WHEN ATTEMPTING TO OPERATE THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT INDICATED THAT THE DRIVER OWNED A 2000 CADILLAC DEVILLE. THE DRIVER WAS INVOLVED IN A FATAL CRASH. THE VEHICLE WAS DIFFICULT TO STOP AND THE BRAKES FAILED ON SEVERAL OCCASIONS. THE VEHICLE WOULD ALSO JERK VIOLENTLY WHILE TRAVELING AT ANY SPEED. THE CONTACT STATED THAT THE DRIVER HAD THE VEHICLE ROUTINELY REPAIRED BY AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED VIOLENTLY AND THE DRIVER LOST CONTROL. THE BRAKES FAILED TO STOP THE VEHICLE UPON APPLYING THE BRAKE PEDAL. THE DRIVER CRASHED THE VEHICLE INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR HEAD AND BODILY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUCCUMBED TO THE INJURIES SEVERAL DAYS LATER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE WOULD HESITATE TO START. ALSO, THE CONTACT STATED THAT THE STEERING COLUMN PANEL WAS DETACHING AND STEERING WHEEL WAS WARPED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. AIR BAGS FAILED. UPDATED 12/09/14*LJ UPDATED 08/28/2017*CT
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE VEERED OFF THE ROAD AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE ROAD. THE PROBLEM OCCURRED NUMEROUS TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ROLLED DOWN FRONT PASSENGER WINDOW USING THE DRIVER BUTTON AND WAS DOWN FOR ABOUT A MINUTE AND THEN AS I TRIED TO BRING IT BACK UP WITH THE SAME BUTTON THE WINDOW CAME UP AND THEN SLAMMED DOWN INSIDE THE WINDOW. THE PLASTIC GUIDES BROKE INSIDE AND HAD TO REPLACE. THE FOLLOWING WEEK, THE REAR DRIVER SIDE WINDOW DID THE SAME THING. TODAY, MY WIFE GOT THE CAR WASHED AND THE ATTENDANT WAS UNABLE TO GET THE PASSENGER REAR WINDOW UP WITHOUT USING HIS HANDS TO HELP PULL IT BACK UP. I'M HOPING I'M NOT HAVING TO REPLACE THAT ONE SOON. IT LOOKS LIKE OTHERS HAVE BEEN HAVING THE SAME PROBLEM. I BELIEVE THERE SHOULD HAVE BEEN A RECALL ON THIS PART! WE ARE ON OUR WAY TO PALM SPRINGS AND I HOPE THIS DOESN'T HAPPEN WHILE WE ARE ON VACATION!!!! *TR
I WAS DRIVING DOWN A CITY STREET AT ABOUT 35 MPH WHEN ALL OF THE POWER TO THE CAR WENT DEAD. THE ENGINE WENT DEAD, ALL THE DASH LIGHTS WENT OFF, THE POWER STEERING WAS GONE, I PULLED OVER TO THE SIDE OF THE ROAD. THIS HAPPENED WITHIN THE FIRST 3 MONTHS OF MY OWNING THIS CAR AND STILL HAPPENS FREQUENTLY, AT LEAST ONCE EVERY THIRD TIME I DRIVE THE CAR. I HAVE TAKEN THE CAR TO SEVERAL SHOPS BUT THEY HAVE NEVER BEEN ABLE TO LOCATE THE PROBLEM. I CALLED A CADILLAC DEALER TODAY BECAUSE I HAVE SEEN YEAR 2000 CADILLAC DEVILLE IS INCLUDED IN A RECALL, THE DEALER SAID MY VIN NUMBER IS NOT INCLUDED IN THE RECALL LIST. I AM FILING THIS REPORT TO MAKE IT KNOWN MY MAKE, MODEL AND YEAR CADILLAC HAS THE SAME PROBLEM CARS THAT ARE INCLUDED IN THE RECALLS HAVE. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ALUMINUM ENGINE HEADS CRACKED WHEN THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 83,000.
REAR WINDOWS FALL OFF THE TRACKS AND GO INSIDE THE DOOR PANEL. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD RUMBLING NOISE AS THE STABILITY SERVICE LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE YAW SENOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO A DEALER AND THE STEERING WHEEL POSITION SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE WIRING HARNESS BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 101,000.
WHILE PULLING OFF ROAD INTO CAR WASH, BRAKE PEDAL TRAVELED TO FLOOR WITHOUT BRAKING ACTION. AFTER INSPECTING, FOUND THAT BRAKE PEDAL MECHANISM HAD DISCONNECTED FROM PUSH ROD TO MASTER CYLINDER. AS A RESULT, NO BRAKES WERE AVAILABLE TO CONTROL SPEED OTHER THAN THE EMERGENCY BRAKES. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKES, THE VEHICLE WOULD NOT DECELERATE AND DISPLAYED RESISTANCE. THE CONTACT MOVED OFF THE ROADWAY AND INSPECTED THE VEHICLE WHERE HE DISCOVERED THAT THERE WAS NO BRAKE FLUID IN THE RESERVOIR. AFTER ADDING BRAKE FLUID TO THE VEHICLE AND DEPRESSING THE BRAKES, HE NOTICED THAT BRAKE FLUID WAS LEAKING AS THE BRAKES WERE DEPRESSED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 200,433. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT WAS DRIVING 25 MPH WHEN SHE APPLIED THE BRAKES AND THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOOR BOARD ABNORMALLY. IN ADDITION, THERE WAS AN ABNORMAL INCREASE IN STOPPING DISTANCE AND TIME. UPON INSPECTION OF THE VEHICLE, THE CONTACT DISCOVERED A BRAKE FLUID LEAK UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DETERMINED THAT THE BRAKE LINE WAS RUSTED THOROUGHLY. THE CONTACT ALSO STATED THAT THE REAR DOORS WERE NOT ABLE TO BE OPENED FROM THE INTERIOR OF THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 85,000.
PASSENGER SIDE SEAT BELT SHOULDER STRAP WONT RETRACT BACK IN PLACE SO ALL IT HAS IS A LAP BELT. *TR
DRIVING INTO MY DRIVE WAY I NOTICED THAT MY CAR PULLED IN VERY FAST. NORMALLY, I IDLE IN MY CAR INTO THE DRIVE WAY, THIS TIME IT WAS MUCH FASTER AND THE ENGINE WAS VERY ACCELERATED. I PARKED THE VEHICLE AND THE ENGINE WAS ACCELERATED UP TO 1850RPM. I PRESSED THE GAS PEDAL TO FREE UP THE THROTTLE, IT MADE IS WORST. THE VEHICLE RPM INCREASED UP TO 2835 RPM AND STAYED STUCK AT 2835 RPM. AFTER 10 TO 15 SECONDS THE RPM SLOWLY DROPPED DOWN TO 1500 RPM AND STAYED AT THESE REVOLUTION. I HAD TO TURN OFF THE VEHICLE. IT'S NORMAL IDLE RPM ARE 675-700RPM. THIS IS A SAFETY HAZARD FOR SOME ONE THAT DOES NOT KNOW WHAT TO DO WHEN DRIVING AT A BUSY HIGHWAY OR REGULAR CITY STREETS. *TR
I WAS RIDING DOWN THE STREET AND I FELT MY CAR GOING A LITTLE FASTER THAN IT WAS SUPPOSE TO BECAUSE I WAS NOT ON THE GAS PEDAL. MY TURN WAS COMING UP SO I PUT MY FOOT ON THE BRAKES IT ACTED LIKE IT REALLY DIDN'T WANT TO SLOW DOWN SO I HAD TO PUNCH ON MY BRAKES KIND OF HARD TO MAKE THE TURN. AND SOON AS I TOOK MY FOOT OFF THE BRAKE IT STARTED SPEEDING UP AGAIN. SO I PULLED OVER AND CUT THE CAR OFF FOR ABOUT 10 SECONDS THEN STARTED IT BACK UP. AFTER I STARTED THE CAR BACK UP IT RAN FINE. GOING TO CALL THE DEALER WHERE THE CAR WAS BROUGHT AT AND SEE WHAT THEY HAVE TO SAY ABOUT THIS ''' DANGEROUS SITUATION'''. *TR
MY KEY FOB STARTED TO HAVE PROBLEMS AT FIRST, UNLOCKING MY DRIVERS DOOR. I HAVE ALL THE DOORS SET TO LOCK WHEN PUT IN GEAR AND UNLOCK WHEN THE KEY IS REMOVED. I HAD SHUT THE VEHICLE OFF BUT MY DOOR DID NOT ELECTRICALLY UNLOCK SO I TRIED MANUALLY TO LIFT THE BUTTON AND IT WOULD NOT LIFT HIGH ENOUGH TO ALLOW THE DOOR LEVER TO RELEASE THE DOOR. THE DOOR WAS INOPERABLE. MY VEHICLE IS A DTS, THE SEATS ARE BUCKET TYPE. I COULD NOT GET OUT OVER THE CONSOLE OR LIFT MY LEG PAST THE DASHBOARD EASILY. THE DOOR WILL NOT LET ME IN BY KEY OR KEYFOB OR OUT BY MANUAL UNLOCK. A SAFETY ISSUE? *TR
WINDOW IN FRONT DOOR AND OTHER DOORS JUMP OFF TRACK AND DROP DOWN. IF HALE STORM, OR HEAVY RAIN THIS COULD IMPAIR DRIVERS ABILITY TO OPERATE SAFELY. CADILLAC HAS MANY COMPLAINTS DUE TO THIS AFTER I INVESTIGATED IT. I HAVE 2 DOORS AT PRESENT WITH WINDOWS BROKE. PLEASE ADVISE WHAT I CAN DO AND EXPECT GMC TO DO. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT WAS BRAKING FROM 45 MPH TO A COMPLETE STOP. THE CONTACT RESUMED ACCELERATION AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT THEN APPLIED EXTREME PRESSURE TO THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,012. UPDATED 01/14/11 *BF UPDATED 01/31/11
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY BETWEEN 55-65 MPH, THE TEMPERATURE GAUGE CONTINUOUSLY INCREASED TO AN EXTREMELY HOT TEMPERATURE LEVEL. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 59,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE ENGINE WOULD ABNORMALLY OVERHEAT. THE CONTACT RECEIVED A RADIATOR FLUSH AND THE WATER PUMP WAS REPLACED YET THE FAILURE PERSISTED. THE CONTACT STATED HE WOULD CONTINUOUSLY ADD ANTI-FREEZE TO THE ENGINE TO STOP IT FROM BECOMING EXCESSIVELY HOT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THAT THERE WAS AN EIGHT INCH FRACTURE IN THE ENGINE BLOCK. THE MANUFACTURER ADVISED THE CONTACT THAT BECAUSE THE VEHICLE WAS OVER TEN YEARS OF AGE, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED THAT THE ENGINE FRACTURE WOULD POTENTIALLY CAUSE THE ENTIRE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.
POWER WINDOWS OF CADILLAC DEVILLE SPONTANEOUSLY BREAK, WHILE DRIVING, WHILE SITTING, IN ANY TYPES OF WEATHER. CADILLAC IS FULLY AWARE OF THE PROBLEM AND REFUSES TO FIX. MANY WEBSITES SHOW OTHER CONSUMERS WITH SAME COMPLAINTS...SUCH AS WWW.CADILLACFORUMS.COM . PROBLEM COSTS OVER $500 TO FIX AND WILL BREAK AGAIN (IT IS JUST A SMALL PLASTIC PART). IT IS NOW AT THE POINT WHERE PEOPLE ARE POSTING "HOW TO'S" BECAUSE IT IS SUCH A PERSISTENT AND COSTLY PROBLEM. I HAVE HAD TO REPAIR THREE SO FAR. *TR
2000 CADILLAC DEVILLE. CONSUMER STATES ISSUES WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING, HE HEARD A LOUD BANGING NOISE, AND HE REALIZED THE STEERING SYSTEM HAD FAILED. THE REPAIR SHOP REPLACED THE STEERING GEAR ASSEMBLY. *JB
2000 CADILLAC DTS DEVILLE TOURING SEDAN. DIAMOND WHITE WITH TOUPE. WITHIN SIX MONTHS OF OWNERSHIP MY CAR WAS IN THE DEALER MORE THAN ME DRIVING. HALF THE VALVES WERE REPLACED ON A NEW CAR. I FILED UNDER THE LEMON LAW. WAS TOLD ON MY 24,000 MILE CAR THAT UNDER INDIANA LAW I COULD GET A REPLACEMENT. NO ONE INFORMED ME ABOUT A RUNAWAY PROBLEM OR A DEFECTIVE MOTOR. MY CAR ON THE EXPRESSWAY TOOK OFF ON ITS OWN AS IF SOMEONE HAD TURNED THE CRUISE CONTROL ON. I ONLY KNOW WHAT IT FELT LIKE. I REMEMBER CHECKING THE GAS PEDAL WITH MY FOOT AND COULD TELL IT WAS DOWN AS IF STUCK LOWER IN A DEPRESSED POSITION. I TRIED TO MOVE IT BACK UP AND IT CAME BUT FELL BACK AS IF STUCK THERE. I THEN PANICKED AS I WAS IN CHICAGOLAND EXPRESS AND FOUND A LONG OFF RAMP TO GO OFF THE EXPRESSWAY. AS MY CAR KEPT GOING I STOOD ON THE BRAKE WITH TWO HUNDRED POUNDS AND COULD FEEL THE ANTI LOCK BRAKE TAKE OVER. I ALSO DOWN SHIFTED THE SYSTEM IS SPEED BLOCKED AND WOULD ONLY GO INTO SECOND. THE CAR WENT ON A CURVE BEFORE LEAVING THE HIGHWAY OFF RAMP. IT HIT AN EMBANKMENT, TORE OFF THE OIL PAN AND TRANS COVER, AND FLATTENED ALL TIERS AS IT WENT UP AND OVER TWO LANES AND A MEDIAN BEFORE RESTING IN THE NORTHBOUND LANE DIRECTION WHEN I EXITED SOUTH. MY BYBACK FROM THE BETTER BUSINESS BUREAU CAME TWO DAYS LATER INFORMING ME THAT THE ENGINE IN THEIR OPINION WAS DEFECTIVE. NO ONE BOTHERED TO TELL ME HOW BAD THAT CAR WAS FROM A MECHANICAL PROSPECTIVE UNTIL I ALMOST DIED. THEY ORDERED GM TO BUY IT BACK. HOWEVER MY BRAND NEW CAR WAS TOTALED BY THE INSURANCE FOR UNDER BODY DAMAGE. THERE WASN'T A DENT ON THE METAL ABOVE. THE INSURANCE TOOK THE BUYBACK ORDER FROM THE BBB. I NEVER HEARD A WORD ABOUT IT AFTER THAT. *TR
RACK AND PINION STEERING BROKE WITH LESS THAN 90,000 MILES ON VEHICLE. *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE TRAVELING AT SPEEDS OF 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WAS RESISTANT TO PRESSURE. THE VEHICLE CONTINUED TO ACCELERATE AND PROCEEDED TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED ON THE SCENE. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 8/18/10 *CN THE CONSUMER STATED THE CRUISE CONTROL LINE SNAPPED. UPDATED 08/19/10*JB
HEAD GASKET BLOWN FOR NO APPARENT REASON 2ND CADILLAC TO DO THIS IN 1 YR. *TR
OIL LEAKING FROM ENGINE ON THE EXHAUST SYSTEM,CAUSING SMOKE AND FUMES. *TR
"CHECK COOLANT" LIGHT, OVERHEATING, TAKEN TO GARAGE "FREE LANCE" CADILLAC MECHANIC RESEARCHED PROBLEM THAT IT IS A FACTORY RELATED INCIDENT THAT THE FIRST OWNER OF THE CAR IGNORED AND SHOULD HAVE BEEN SENT BACK TO GM AND THEY WOULD HAVE FIXED IT. I AM A SECOND OWNER TO CAR AND I HAVE "INHERITED" THIS PROBLEM. BLOWN HEAD GASKET............YOU POUR COOLANT IN AND IT RUNS RIGHT OUT THE TAIL PIPES! *TR
TL*THE CONTACT'S SPOUSE OWNS A 2000 CADILLAC DEVILLE. ON THREE SEPARATE OCCASIONS, THE REAR PASSENGER, FRONT PASSENGER, AND FRONT DRIVER'S SIDE WINDOWS FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY REPLACED THE WINDOW REGULATOR. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 26,000 AND FAILURE MILEAGE WAS 8,000.
ALL FOUR WINDOW REGULATORS WENT OUT WITHIN ONE YEAR. THE REPAIR COSTS RANGED FROM $487 TO $587 EACH. I RESEARCHED THE PARTS BUT BECAUSE EVERYTHING IS HOUSED IN ONE PART FOR THIS MODEL IT WAS IMPOSSIBLE TO FIND SOMETHING AFFORDABLE. THE LABOR WAS $75. ANY NUMBER OF CONSEQUENCES COULD OCCUR FROM THE DISTRACTION TO THE DRIVER WHEN THE LOUD POP OCCURS, FROM WHAT MIGHT ENTER THROUGH THE WINDOW WHILE DRIVING, OR FROM AN ACCIDENT THAT MAY REQUIRE EXITING THE VEHICLE THROUGH A WINDOW. ONLY A FOOL WOULD REPLACE WITH AN OLD PART SINCE THESE PARTS DO NOT LAST THAT LONG AND COST SO MUCH. *TR
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHEN THE CONTACT REMOVES HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN. THE FAILURE ALSO OCCURS WHEN IDLING AT A RED LIGHT OR STOP SIGN. THE ABS TRACTION LIGHT ILLUMINATES. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC. IN ADDITION, THREE OF THE WINDOW REGULATORS FAILED WITHIN A WEEK OF EACH OTHER. CURRENTLY, ALL FOUR WINDOWS FAIL TO GO UP AND DOWN PROPERLY. THE CURRENT MILEAGE WAS 88,627 AND FAILURE MILEAGE WAS 70,000. REMAILED 11/14/08. *LJ
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING AT 55MPH SHE FELT THE VEHICLE WAS OUT OF BALANCE. THE DEALER STATED THAT THE FOUR TIRES HAD TREAD SEPARATION. THE TIRES ARE MANUFACTURER BY VOGUE, LINE CUSTOM BUILD RADIAL, SIZE 225-60-R16 THE DOT NUMBER WAS UNKNOWN. THE MANUFACTURER REPLACED THE TIRES. THE TIRE FAILURE MILEAGE WAS 22,940. THE VEHICLE FAILURE MILEAGE WAS 78,888 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 10/08/08. *LJ THE TIRE HAD SIDEWALL CRACKING. UPDATED 10/10/08. *JB
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT HIS TRANSMISSION FAILED IN 2001 AND HAD TO BE REPLACED. HE NOTICED THAT THE GEARS WERE GRINDING AND THE TRANSMISSION WAS NOT WORKING PROPERLY. THE VEHICLE WAS TOWED AND THE DEALER REPLACED THE TRANSMISSION; HOWEVER, THE REPLACEMENT TRANSMISSION FAILED IN 2005 AT 39,320 MILES. ON APRIL 18, 2008, THE FAILURE RECURRED. THE FIRST TWO TRANSMISSIONS WERE REPLACED UNDER AN EXTENDED WARRANTY. THE LAST TRANSMISSION REPLACEMENT WAS THE CONTACT'S RESPONSIBILITY AT THE COST OF $4,503. THE MANUFACTURER OFFERED HIM $2,000 TOWARDS A NEW VEHICLE. UPDATED 06/25/08. *CN UPDATED 06/25/08
THE THIRD WINDOW REGULATOR BROKE IN VEHICLE, SECOND THIS YEAR. *TR
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT REAR ENDED THE PRECEDING VEHICLE AT APPROXIMATELY 70 MPH AND THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED DAMAGE. THE CONTACT SUSTAINED AN INJURY TO HIS NECK. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 4/23/08. *LJ
DRIVING AT HIGHWAY SPEED ,WITH FOOT ON ACCELERATOR, ENGINE STALLED LOST ALL POWER STEERING AND BRAKING CAPABILITIES (ADDED MOTOR OIL). VIOLENT SHUDDERING AND LOSS OF FUEL MILEAGE (CHECK ENGINE LIGHT) DEALER CHANGED MOTORMOUNT, NO SUCCESS. I VISITED A TRANSMISSION SHOP, THEY TELL ME IT MAY BE THE TORQUE CONVERTER AS THEY HAVE HAD TO REPLACE THEM ON THE CADILLACS (KNOWN PROBLEM). I WILL ASK FOR OLD PARTS IF GM NEEDS TO REVIEW TO REDESIGN.. *TR
POWER WINDOW LIFT MECHANISM FAILED. *TR
2000 CADILLAC DEVILLE CONCOURS CRANKSHAFT ROTATION SENSORS AND MOTOR MOUNT FAILURES. CONSUMER STATES THAT HE WOULD LIKE TO KNOW IF THESE FAILURES ARE COMMON IN THE CADILLAC'S. CONSUMER WAS TOLD THAT THEY WERE POPULAR BY THE DEALER. *KB THE CONSUMER STATED THE ENGINE STALLED SEVERAL TIMES A MONTH BECAUSE OF THE CRANKSHAFT SENSOR. *JB
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THEY REMOVED THE BATTERY AND STATED THAT THE FLOORBOARD HAD TO BE REPAIRED BECAUSE THE RED CAP ON THE BATTERY EXPLODED. ACID SPILLED EVERYWHERE AND CORRODED ALL OF THE CABLES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE BATTERY WAS THE ORIGINAL EQUIPMENT. THE CURRENT AND FAILURE MILEAGES WERE 63,000. *UPDATED 12/12/07 *BF
MY 2000 CADILLAC DEVILLE WILL OCCASIONALLY ACCELERATE OF ITS OWN ACCORD. IT CAN HAPPEN WHEN ON CRUISE CONTROL OR WHEN NOT. THE ONLY WAY TO GET IT TO STOP ACCELERATING IS TO PUT IT IN NEUTRAL AND TAP THE ACCELERATOR WITH YOUR FOOT. IT IS QUITE DISTURBING AND TAKES SOME SECONDS TO REALIZE WHAT TO DO. FORTUNATELY HAS NOT HAPPENED IN CLOSE QUARTERS YET, BUT THE STORIES ABOUT THE OLD MAN WHO MISTAKENLY PUT HIS FOOT ON TEH ACCELERATOR RATHER THAN THE BRAKE ARE BOGUS. HIS CAR DID IT. THIS HAPPENED ALSO IN OCT. 2006. THE DEALER CREST CADILLAC CLAIMED TO NEVER HEARD OF SUCH A THING. THEY CLEANED TEH THROTTLE BODY AND ONLY HAPPENED A COUPLE TIMES AFTER THAT AND WAS NOT A PROBLEM UNTIL THIS WEEK. IT AGAIN HAPPENED ON THE EXPRESSWAY AND I WAS UP TO 85 MPH BEFORE I REGAINED CONTROL.
NORMAL USE OF WINDOWS. ALL 4 WINDOW REGULATORS FAILED. REPLACED REGULATORS AT $350-450 A PIECE, OLD PARTS WERE AVAILABLE. *AK
BROUGHT CAR AT ARNOLD PALMER CADILLAC IN CHARLOTTE, NC, INDEPENDENCE AVE ON 2/10/07. AFTER GETTING HOME, BRAKES BEGIN TO SQUEAK, TOOK CAR BACK IMMEDIATELY THE NEXT DAY, I WAS TOLD TO PUT THE CAR IN REVERSE AND SLAM ON BRAKES AND THE SQUEAK SHOULD STOP; THAT WAS AN INSULT. AGAIN I TOOK THE CAR BACK TO THE DEALERSHIP , I WAS TOLD THAT THEY TOOK THE BRAKES PADS OFF AND SANDED THEM DOWN AND THE SQUEAKING WOULD STOP. IT HAS BEEN THREE WEEKS NOW, MY BRAKES IS STILL SQUEAKING WITH A GRINDING NOISE. SPENDING $16,000 FOR A VEHICLE, I FEEL I SHOULD NOT HAVE TO GO THROUGH THIS. I HAVE MISSED 2 DAYS OF WORK TAKING MY CAR BACK TO THE DEALESHIP TO BE MADE A FOOL OF. I HAVE BROUGHT 3 CADILLACS FROM ARNOLD PALMER, NEVER AGAIN WILL THEY GET MY BUSINESS OR WILL I RECOMMEND ANYONE TO THEM FOR THIS TYPE OF SERVICE. IN ADDITION TO THE BRAKE PROBLEM, NOW THE WARNING LIGHTS ARE COMING ON FOR FLUID LEVELS. WHEN YOU BUY A CAR FROM A WELL-KNOWN COMPANY, YOU TRUST THAT THE PRODUCT YOU BUY WILL BE RELIABLE, AND HAVE GONE THROUGH A FIVE POINT INSPECTION. WHAT CAN I DO TO RESOLVE THIS SITUATION, BECAUSE I CANNOT CONTINUE TO KEEP MISSING WORK AND TAKING THE CAR BACK FOR THE SAME PROBLEM. I FEEL ARNOLD PALMER IS PUTTING ME OFF IN AN EFFORT FOR THE WARRANTY TO EXPIRE, AND THEY WILL NOT HAVE TO FIX PROBLEM. *JB
RIGHT REAR WINDOW EMITTED A LOUD "POP", AND THE WINDOW WENT DOWN. WEDGED THE WINDOW IN THE UP POSITION AS I WAS ON MY WAY TO FLA FROM NEW YORK. UPON MY ARRIVAL IN FLA, TOOK IT TO A DEALER AND THEY ESTIMATED THE REPAIR AT $600.00. I REFUSED THE REPAIR AND DISSEMBLED THE DOOR AND WINDOW ASSEMBLY TO FIND THE CABLE THAT CONTROLS THE WINDOW TO BE DISCONNECTED DUE TO A FLIMSY PLASTIC CATCH THAT HAD BROKEN. AFTER SEVERAL HOURS I WAS ABLE TO REPAIR THE WINDOW CABLE WITH A METAL PIECE. CLEARLY THIS IS AN ENGINEERING FLAW( I WAS AN AUTOMOTIVE ENGINEER FOR 20 YRS. HAD CYCLE AND AGE TESTS BEEN DONE PROPERLY, THIS FLAW WOULD HAVE BEEN DETECTED, BUT THEN, THE DEALERS WOULD BE OUT $600 PER WINDOW FOR A .05 CENT PART. *NM
DRIVER SIDE POWER WINDOW FAILED IN THE DOWN (OPEN) POSITION DURING HEAVY RAIN. A VERY FRAGILE PLASTIC CONNECTOR FAILED WHERE CONNECTED TO A CABLE. THE SERVICE MAN COMMENTED THAT THIS IS A VERY FREQUENT FAILURE ON THIS CAR. WINDOW CAME DOWN WHILE ON THE HIGHWAY AT 70 MPH. CAUSING MY COFFEE TO SPILL ON THE INTERIOR AND MYSELF. CADILLAC DEALER REPAIR COST FOR WINDOW IS $550.00. *JB
TL*- THE CONTACT STATED THAT ON 08/26/05 HE TOOK THE VEHICLE TO A DEALERSHIP BECAUSE THE AIR BAG LIGHT KEPT GOING ON AND OFF. THE CONTACT STATED THAT THE DEALERSHIP REPAIRED LOOSE WIRES UNDER SEAT. ON 11/18/05 THE AIR BAG LIGHT STARTED GOING ON AND OFF AGAIN. THE CONTACT TOOK VEHICLE TO DEALERSHIP AGAIN ,AND THEY REPAIRED THE SAME WIRING. THE CONTACT STATED THAT AGAIN IN 12/05 THE DEALERSHIP SERVICED THE AIR BAG CIRCUIT, AND FOUND AN OPEN CIRCUIT TO THE HARNESS. ALSO, THE DEALERSHIP HAD TO REMOVE AND REPLACE DRIVER SEAT SIDE INFLATER MODULE TO REPLACE THE WIRING HARNESS. THE CONTACT STATED THAT HEWAS NOW WAITING FOR THE VEHICLE TO BE REPAIRED AGAIN THIS TIME FOR THE AIR BAG ON THE DRIVER SIDE DOOR. THE DEALERSHIP STATED THAT THE MODULE NEEDED TO BE REPLACED AGAIN. THE CONTACT STATED THAT THISWAS A CONTINUING FAILURE WITH THE AIR BAGS . *AK THE STEERING WAS NOISY. THE STEERING ACTUATOR WAS REPLACED. UPDATED 01/29/07. *JB
STARTED BURNING OIL AT 58,000. DEALER REPLACED PISTONS AND CHARGED ME $6376. CALLED MFG. TO COMPLAIN ABOUT COST. THEY IMMEDIATELY REFUNDED 50% OF BILL. WAS THERE A RECALL? AM I STILL PAYING MORE THAN I SHOULD? THE 50% REFUND CAME TOO EASY. I TALKED TO A STRANGER AT A CAR WASH, WITH AN IDENTICAL CAR, WHO HAD THE EXACT SAME PROBLEM! HIS WAS STILL UNDER WARRANTY. *NM
TL*- THE CONTACT CALLED TO REPORT THAT THE DASHBOARD LIGHTS WILL NOT GO OFF AND RECEIVED A RECALL LETTER FOR INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT (RECALL # 00V114000). THE CONTACT CALLED AN AUTHORIZED DEALER LAST WEEK AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR AND THAT THERE WAS NO RECALL. THE CAR HAS ALSO STALLED WHILE TRAVELING AT 50 MPH. THE CONTACT WAS ABLE TO PULL OF TO THE SHOULDER AND RESTART THE VEHICLE WHEN THIS HAPPENED. IT HAS OCCURRED OVER 10 TIMES.
OIL LEAK FROM OIL PAN. THIS CAR HAD NOT LEAKED OIL PREVIOUS TO THIS INCIDENT. WHILE DRIVING I NOTICED AN OIL BURNING SMELL AND SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER INVESTIGATION I LEARNED THAT 3 QUARTS OF OIL HAD LEAKED DURING MY DRIVE. I DID GET THIS FIXED A AUTO REPAIR FACILITY. I THEN LEARNED THAT THE FIX THAT GM HAD COME UP WITH WAS SOME SORT OF PLATE. THE REPAIR SHOP INSTALLED SAME. *JB
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS OR WHILE STATIONARY, THE EXTERIOR SIDE VIEW MIRRORS AND FRONT ROOF PILLARS OBSTRUCTED THE VIEW AND CREATED BLIND SPOTS TO THE FRONT SIDES OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THERE WERE OTHER MODELS WHICH HAD THE SIDE MIRRORS ATTACHED TO THE DOOR, INSTEAD OF THE WINDOW PILLAR. THE CONTACT HAD NOTICED MANY NEWER MODEL VEHICLES, SUCH AS THE NISSAN VERSA AND MINI COOPER BEING MANUFACTURED THIS WAY. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. UPDATED 12/18/06. *JB
DT*: THE CONTACT STATED THE VEHICLE'S TIRES SPLIT ON FOUR SEPARATE OCCASIONS. ON ALL FOUR OCCASIONS, THE TIRE THAT SPLIT WAS THE SAME SIZE AND MADE BY THE SAME MANUFACTURER. THERE HAVE BEEN FOUR TIRE SPLITS SINCE 33000 AND 68000 MILES AND THE CONTACT EXPRESSED THAT THEY WERE DEFECTIVE. THE TIRE WAS COOPER LIFELINER TOURING SLE (H-RATED), SIZE: 225/60R16.*AK UPDATED 10/17/2006 - WHEN IONE OF THE TIRE SEPARATED IT DAMAGED THE VEHICLE'S WWHEEL WELL LINING, TORE APART TWO WIRING HARNESSES, AND DAMAGED TEH BUMPER. *NM
DT*: THE CONTACT STATED THE CABLE MECHANISM THAT ROLLED THE POWER WINDOWS UP AND DOWN FAILED SEVEN TIMES. ON 5-14-01, THE DRIVER'S AND PASSENGER SIDE FRONT POWER WINDOW CABLES WERE REPLACED. ON 7-10-03, THE DRIVER'S SIDE FRONT WAS REPLACED. ON 9-23-05, THE PASSENGER SIDE FRONT WAS REPLACED. IN MAY 2006, THE PASSENGER SIDE REAR WAS REPLACED. ON 8-22-06, THE DRIVER'S SIDE REAR FAILED . ON 8-28-06, THE DRIVER'S SIDE FRONT FAILED AGAIN. THE DEALERSHIP WAS AWARE AND INFORMED THE CONTACT THE CABLES WERE WEAK AND WORE OUT PREMATURELY. UPDATED 11/21/06. *JB
FRONT PASSENGER AND REAR DRIVER WINDOW FELL DOWN WITHOUT WARNING WILL NOT GO UP. CONTACTED CAMARGO CADILLAC TO SEE IF COVERED UNDER EXTENDED WARRANTY THEY WILL NOT TELL ME OVER THE PHONE SAID THE CAR HAD TO BE BROUGHT TO THEM. *JB
2000 CADILLAC DEVILLE DTS HAS THE VEHICLE BATTERY UNDER THE REAR PASSENGER SEAT. I WAS REPLACING THE FACTORY BATTERY IN AUGUST 2006 AFTER PURCHASING THE VEHICLE FROM A PRIVATE PARTY. THERE WAS POWDERED ACID ACCUMULATED UNDER AND AROUND THE BATTERY, NEAR THE POSITIVE TERMINAL. THE BATTERY ACID HAS CORRODED THE METAL OF THE CAR BODY, RESULTING IN A THROUGH AND THROUGH HOLE IN THE CAR. I WILL HAVE THIS REPAIRED BY A BODY SHOP. I HAVE BEEN TOLD BY ANOTHER CADILLAC DEVILLE OWNER, 2001 MODEL, THAT THIS IS A COMMON PROBLEM. I AM CONCERNED THAT ANY FURTHER CORROSION COULD CAUSE CATASTROPHIC FAILURE OF THE CAR BODY SUPPORTING THE BATTERY. THE CAR BATTERY WOULD THEN FALL ONTO THE ROADWAY, POSSIBLY PRESENTING A SERIOUS HAZARD TO OTHER DRIVERS. *JB
THE ENGINE DIES WHILE DRIVING DOWN THE ROAD. IT HAS HAPPENED AT LEAST A HALF-DOZEN TIMES WHEN I TAKE MY FOOT OFF THE ACCELERATOR. I HAVE TO IMMEDIATELY PUT IT IN NEUTRAL AND TURN THE KEY TO RESTART THE ENGINE. I'VE HAD MY MECHANIC CHECK THE COMPUTER READOUT AND HE FOUND IT WAS THE CRANKCASE SYTEM SENSOR(S). MY MECHANIC IS NOT ASSOCIATED WITH A CADILLAC DEALERSHIP. I CALLED CADILLAC CUSTOMER SERVICE IN MICHIGAN AND WAS TOLD BY A REPRESENTATIVE, AFTER HE CHECKED MY SERVICE RECORD, THAT I HAD NOT SPENT ENOUGH MONEY AT THEIR DEALERSHIP TO WARRANT THEM PAYING TO REPAIR THE PROBLEM.
THE COOLING FAN ON MY CADILLAC DEVILLE FAILED TO OPERATE WHICH CAUSED THE VEHICLE TO OVERHEAT, LEADING TO A CRACKED HEADER. THE ENGINE HAD TO BE REPLACED AT ONLY 48K MILES. *NM
DT*: THE CONTACT STATED WHILE PARKING THE VEHICLE , THE POWER STEERING FAILS. THE VEHICLE WAS DRIVEN 10-15 MILES BEFORE THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY REPLACED THE POWER STEERING PUMP, RACK AND PINION, AND PRESSURE HOSE, BUT THE PROBLEM PERSISTS.
DT*: THE CONTACT STATED WHILE TURNING INTO A DRIVEWAY AT 10 MPH OR LESS THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES ALONG WITH THE ACCELERATOR PEDAL. THE DEPRESSION OF THE ACCELERATOR PEDAL WAS UNINTENTIONAL. THE VEHICLE CRASHED INTO A GATE AND A PARKED CAR. THE OCCUPANT OF THE PARKED CAR WAS INJURED. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DETERMINED A PIN FELL OUT OF THE BRAKE PEDAL RENDERING IT INOPERABLE. UPDATED ON 05/30/2006. *AK
DT*: THE CONTACT STATED THE INSIDE TREADS OF THE TIRES WERE CRACKED. THIS WAS NOTICED UNDER ROUTINE INSPECTION OF THE VEHICLE. THE MANUFACTURER WAS ALERTED AND STATED THIS WAS A NORMAL CHARACTERISTIC OF THE TIRE BEFORE REPLACEMENT WAS NECESSARY. THE TIRE SIZE IS 22560R16.
DT: THE CONTACT STATED OVER THE PAST FIVE YEARS THE TIE RODS HAVE SPLIT IN HALF ON FOUR SEPARATE OCCASIONS. THIS HAS OCCURRED WITHIN 65,000 MILES ON THE VEHICLE. THE DEALERSHIP REPLACED THE TIE RODS AFTER EACH FAILURE. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REBUILT SO THE VEHICLE WAS SENT TO A TRANSMISSION SHOP TO HAVE THE REPAIRS PERFORMED. THE MANUFACTURER HAS BEEN ALERTED AND EXPLAINED TO THE CONTACT THIS WAS A COMMON FAILURE FOR THIS VEHICLE. *NM
DT: THE CONTACT STATES THE BATTERY LEAKING ACID. THE BATTERY WAS LOCATED IN THE PASSENGER'S COMPARTMENT. THIS CAUSED A HOLE IN THE VEHICLE. THE CONTACT AND WIFE SUSTAINED INJURIES. HE BURNED HIS SINUSES WHEN REMOVING THE BATTERY. THE FUMES CAUSED THE CONTACT'S WIFE SKIN TO DRY OUT AND FLAKE OFF FROM HER NECK TO FEET. THE MANUFACTURER OFFERED TO REPAIR THE HOLE AFTER HE PAID FOR AN EVALUATION. THE CONTACT REPAIRED THE HOLE HIMSELF. HE WENT TO THE SERVICE DEPARTMENT TO PURCHASE A NEW BATTERY, BUT THEY WOULD NO INSTALL IT BECAUSE THE BATTERY WAS LOCATED IN THE PASSENGER'S COMPARTMENT. *AK UPDATED 12/27/2005. *NM
THIS TO REPORT A NON-CRASH INCIDENT. THE VEHICLE INVOLVED IS A 2000 CADILLAC DEVILLE, DTS. THE BACK SEAT RESTRAINT SYSTEM HAS BEEN USED WITH A CHILD RESTRAINT SYSTEM FOR THE LAST TWO YEARS ONLY. OTHER THAN THAT, IT HAS SEEN LITTLE USE AT ALL. THIS SUMMER THE RETRACTOR QUIT WORKING AND THE DIFFERENTIAL SLIDING DEVICE BROKE IN HALF. I REPORTED THIS TO THE CADILLAC DEALER. HE REFUSED TO SERVICE THE RESTRAINT BELT SYSTEM AS A WARRANTY EVEN THOUGH IT HAD ONLY BEEN USED FOR 2 YEARS AND APX. 12,000 MILES. I WAS SHOCKED AND TOLD HIM I WOULD REPORT THIS. HE SAID GO AHEAD. I HAVE PICTURES OF THE FAILED COMPONENTS I WOULD LIKE TO PROVIDE. PLEASE ADVISE HOW TO DO THAT.
PARKING BRAKE DOES NOT AUTOMATICALLY RELEASE WHEN CAR IS PUT INTO DRIVE. OCCURS ABOUT 95% OF THE TIME AND IT IS NECESSARY TO RELEASE MANUALLY. WHEN USING THE MANUAL RELEASE, THE PARKING BRAKE PEDAL COMES UP FAST AND INJURES HAND. HAD THE BRAKE RATCHET ASSEMBLY REPLACED ONCE BY DEALER. SIX MONTH LATER, THE PROBLEM IS BACK. *JB
JACKING UP A 2000 CADILLAC DEVILLE AND THE VERY FLIMSY JACK FAILED AND THE CAR COME DOWN WITH MY ARM BETWEEN THE WHEEL WELL AND THE TIRE AS I REPLACED THE FLAT TIRE. DEFECTIVE DESIGN OF JACK SIMPLY TO SAVE MONEY ON A PART RARELY USED. *JB
DT: THE CONSUMER HAS A CADILLAC DEVILLE LIMO STRETCHED. THE LEFT AND RIGHT SIDES OF THE VEHICLE ARE 1 1/2 " OFF. LIMELIGHT LIMO IN SAN JOSE, CA, OFFERED TO RE-STRETCH IT, BUT SOMEONE ELSE TOLD THE CONSUMER THAT COULD INTERFERE WITH THE INTEGRITY OF THE FRAME. *JB
DT: CONSUMER STATES THAT THE VEHICLE STALLS AT LOW RPM'S. WHEN THIS HAPPENS THE POWER STEERING GOES OUT. THE DEALERSHIP STATES THAT IT IS CAUSED BY FAILED CRANK SENSORS A AND B. CONSUMER STATES THAT THIS HAS HAPPENED MANY TIMES AND HE HAS REPLACED THE SENSORS THREE TIMES. THE PART NUMBERS THAT REPLACED THE PARTS THE FIRST TWO TIMES WERE A 00012559529-B 00012559530 AND THE THIRD TIME THE PART NUMBER A 00012575481-B 00012575482. *JB
DT: WINDOWS FALL DOWN WITHOUT WARNING. IN ALL WEATHER CONDITIONS HAD PROBLEM FIXED ON TWO WINDOWS, BOTH FRONT WINDOWS. THE LAST ONE WAS THE PASSENGER SIDE REAR. IT HAS NOT BEEN FIXED YET. DEALER AND MANUFACTURER SAID THEY WILL NOT FIX WINDOW FOR FREE. CALLER MAINTAINED PROBLEM AFFECTED THE DOOR; THE PASSENGER SIDE REAR DOOR WILL NOT OPEN. CALLER FELT CHILDREN WERE IN DANGER.*AK
DT: CONSUMER STATES FELT THAT VEHICLE WAS BOTTOMING OUT WHEN HITTING BUMPS IN THE ROAD. CONSUMER TOOK THE VEHICLE TO DEALER TO BE SERVICED, THE VEHICLE WAS UNDER WARRANTY. THEY CLAIMED TEST DRO VE THE VEHICLE AND COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. CONSUMER STATED THE ODOMETER READING WAS THE SAME WHEN HE DROPPED THE VEHICLE OFF AND WHEN HE PICKED IT UP. CONSUMER RECENTLY TOOK THE VEHICLE TO ANOTHER REPAIR CENTER, AND THEY TOLD HIM THAT ENGINE MOUNT HAD TO BE REPLACED.*AK
THE VEHICLE STALLED INTERMITTENTLY. THE BRAKES FAILED, AND THE VEHICLE WAS INVOLVED IN TWO FRONT END COLLISIONS. *AK THERE WAS A FUNNY NOISE IN THE ENGINE AT IDLE SPEED. THE ENGINE WOULD LOSE POWER AND STALL. THE SERVICE MANAGER SUGGESTED THAT THERE WERE PROBLEMS WITH THE 2000-2004 MODEL WITH THIS SAME PROBLEM. THE FRONT BRAKE LININGS WERE WORN, THE DASH PAD WAS PEELING AT THE LEADING EDGE NEAR THE DEFROST EDGE NEAR THE DEFROST GRILLE DUE TO DELAMINATION AND THE COIN HOLDER HOUSING HAD COME APART AND SPLIT AT THE SEAM. *SC THE CRANKSHAFT POSITION SENSOR WAS REPLACED. *JB
ENGINE BLOCK CRANKCASE ANTI FREEZE LEAK HAVE TO KEEP ADDING COOLANT. WANT TO KNOW IF ANY REACALLS. MECHANICS ESTIMATE IS 3,000.00 TO REAPIR HAVE ONLY HAD CAR 6 MONTHS. FEEL IT SHOULD BE COVERED UNDER A RECALL
CONTACT STATED: CATALYTIC CONVERTER AND CHECK ENGINE LIGHT STILL HAVE PROBLEMS AFTER HAVING IT REPAIRED. SECOND COMPLAINT. *AK
2000 CADILLAC DEVILLE WITH 35,000 MILES WORN OUT, HAS TO HAVE A NEW ENGINE, BECAUSE IT HAD A CASTING FLAW,AND THE BLOCK WAS BURSTED..CAN YOU BELIEVE THIS CAR A LEMON AT 35,000. *AK
WHILE DRIVING ANY SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE DEALER REPLACED THE CATALYTIC CONVERTER. *JB *SC
THE RIGHT PASSENGER SIDE DOOR LOCK BECOMES INOPERABLE. THE LOCK WILL NOT RELEASE, AND CONSUMER IS LOCKED INSIDE THE VEHICLE. *AK
FRONT AUTOMATIC WINDOWS BOTH QUIT AT ONE TIME, HEATED SEAT QUITS, SENSOR. *NM
THE VEHICLE'S S.E.S LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE CATALYST FAILED. *NM THE CONSUMER STATED THAT THE POWER STEERING SYSTEM LEAKED. THE POWER STEERING PRRESSURE HOSE HAD A SLIT IN IT. THE POWER STEERING HOSE WAS REPLACED. *TC *JB
WHILE DRIVING 75 MPH THE VEHICLE WAS A RAN OFF THE ROAD BY A SEMI TRUCK AND COLLIDED HEAD ON INTO A HIGHWAY SIGN. THE AIR BAG DID NOT DEPLOY UPON IMPACT. NO INJURIES REPORTED, HOWEVER THE VEHICLE IS CONSIDERED TOTALED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
DRIVER'S SIDE SEAT HEATER IGNITED AND BURNED THROUGH SEATING MATERIAL. *JB
THE CONSUMER NOTICED THAT WHEN THE VEHICLE WAS ON A FLAT SURFACE IT WOULD NOT LEAK FLUID, BUT IF THE VEHICLE WAS ON A INCLINE THE VEHICLE WOULD LEAK FLUID FROM UNDERNEATH THE VEHICLE. THE CONSUMER CONTACTED A DEALER FOR AN APPOINTMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE PRESSURE AND RETURN LINE HOSE NEEDED REPLACEMENT. *JB THE LEAK WAS FROM THE POWER STEERING PRESSURE HOSE WHICH HAD SPLIT. THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. *NM
CONSUMER NOTICED OIL ON PARKING GARAGE FLOOR. TOOK VEHICLE TO DEALERSHIP FOR INSPECTION. DEALERSHIP INDICATED OIL WAS LEAKING FROM THE OIL PAN GASKET REAR SEAL, UPPER CRANK CASE VALVE COVER, AND REAR SEAL DUE TO A FLAW IN THE NORTH STAR ENGINE. OIL PAN CASKET HAD BEEN REPLACED, AND UPPER CRANK CASE WILL BE REPLACED. THIS WAS A COMMON FAILURE WITH THESE ENGINES.*AK
THE CONSUMER REQUESTED INFORMATION ON FAILURE MECHANISM 02031 THE FRONT SAFETY BELT RETRACTORS WERE INOPERATIVE. *BF *SC
CRACKED TAIL LIGHT ASSEMBLY FILLED WITH WATER AND SHORTED OUT ALL ELECTRICAL SIGNALS. *AK
FRONT SAFETY BELT RETRACTORS INOPERATIVE ON 2000 CADILLAC DEVILLE (02031). *BF
THE ACCELERATOR STICKS. THE VEHICLE WAS REPAIRED, BUT THROTTLE STILL STICKS.*AK
BATTERY FAILURE PRODUCED HYDROGEN GAS, BATTERY LEAKED OUT AND TERMINAL CORRODED WITHIN BATTERY. * BF THE BATTERY SUDDENLY WENT DEAD. THE BATTERY WAS UNDER THE REAR SEAT. THE POSITIVE TERMINAL HAD CORRODED FROM WITHIN THE SHELL. (AC DELCO BATTERY) 2000 CADILLAC DTS. *SC *JB
5-5-04 DRIVER'S WINDOW WON'T GO UP, REPLACED REGULATOR #25714290 ALSO REPLACED MOTOR REGULAR ASSEMBLY 10-2-04 PASSSENGER WINDOW WON'T GO UP, REPLACED REGULATOR #25714289. *AK
ABS BRAKING SYSTEM OPERATED POORLY. VEHICLE DID NOT STOP, RESULTING IN EXTENDED STOPPING DISTANCE. NEITHER THE DEALER OR MANUFACTURER WERE WILLING TO DEAL WITH THE ABS BRAKE PROBLEM. ALSO. AIR BAGS WILL NOT DEPLOY UNLESS THE VEHICLE WAS HIT HEAD ON. *AK *SC
THREE OF THE FOUR POWER WINDOWS HAVE BROKEN IN THE PAST SIX MONTHS, AT SEPERATE TIMES. EACH TIME THE WINDOW WAS BEING ROLLED DOWN THERE WAS A LOUD POP AND THE WINDOW WOULD NOT GO BACK UP. ONE I COULD UNDERSTAND, BUT THREE IN SIX MONTHS ON A $40,000 CAR IS UNREASONABLE.*AK
WHILE DRIVING ALTERNATOR LOCKED UP. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
DEALERSHIP RESURFACED THE FRONTS ROTORS AND REPLACED THE PADS AT 30,000 MILES, AT 50,000 MILES FRONT ROTORS WERE RESURFACED AND THE PADS WERE REPLACED AGAIN. AT 60,000 MILES THE FRONT ROTOR WERE RESURFACED FOR A THIRD TIME. ALSO, HAD A TIE ROD PROBLEM. *AK THE MANUFACTURER INDICATED THAT HE BRAKE WERE WEARING NORMALLY AND NEEDED TO BE REPLACED EVERY 25000 TO 30000 MILES. THE CONSUMER NOW HAS NO CONFIDENCE IN THE DEALER AND REFUSES TO ALLOW THEM TO WORK ON THE VEHICLE FOR ANYTHING OTHER THAN WARRANTY WORK. *NM
WHILE DRIVING AT 62 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKES. CONSUMER TOOK THE VEHICLE O THE DEALERSHIP SEVERAL TIMES OVER THE COURSE OF A YEAR. THE DEALER REPLACED DIFFERENT PARTS YET THE PROBLEM RECURRED. *AK THE COOLANT LEVEL LIGHT HAD A POOR CONNECTION WHICH CAUSED THE THEN IT IS MOIST OR DAMP OUTSIDE THE VEHICLE SPUTTERS AND STALLS. COOLANT LIGHT TO ILLUMINATE. SOMETIMES THE DOOR LOCKS WOULD UNLOCK ONCE THE VEHICLE WAS PLACED IN PARK, SOMETIMES THEY DIDN'T. THE VEHICLES HEATED SEAT SHUT OFF AFTER ABOUT FIVE MINUTES OR SOMETIMES THEY DIDN'T WORK AT ALL. THE INFORMATION CENTER WOULD RESET ITSELF SOMETIMES. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER. THE EXTERIOR DRIVER'S SIDE MIRROR WAS CLOUDY WHICH CAUSED POOR VISIBILITY. THE DEALER REPLACED THE ENTIRE MIRROR. *NM
2000 CADILLAC DEVILLE PHOTOGRAPHS AFTER BEING INVOLVED IN AN ACCIDENT. *MR THE AIR BAGS DID NOT DEPLOY. *SC *JB
THE VEHICLE WAS REAR ENDED AT 40 MPH, WHICH CAUSED A CHAIN REACTION AND THE VEHICLE HIT ANOTHER MOTORIST. THE FRONTAL AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT UPON IMPACT. THE DRIVER SUSTAINED INJURIES TO HER NECK, BACK, SHOULDER RIGHT KNEE , FACE, TEETH, HEAD, AND LEFT HAND. *JB
THERE IS SEVERE VIBRATION IN STEERING WHEEL WHEN THE VEHICLE SPEEDS REACH AND EXCEED 60 MPH. DEALERSHIP WAS CONTACTED, AND INDICATED THAT THIS WAS NORMAL. *AK
SERIOUS FAULT WITH 2000 CADILLAC DEVILLE ENGINE. *MR THE VEHICLE WOULD STALL AS THE VEHICLE ENTERED TRAFFIC. THE PROBLEM WAS DIAGNOSED AS A J4355 SENSOR/CRANKSHAFT POSITION SENSOR, WHICH WAS REPLACED ON TWO OCCASIONS. *SC *JB
PASSENGER SIDE POWER WINDOW FAILED IN THE DOWN (OPEN) POSITION DURING HEAVY RAIN. A VERY FRAGILE PLASTIC CONNECTOR FAILED WHERE CONNECTED TO A CABLE. THE SERVICE MAN COMMENTED THAT THIS IS A VERY FREQUENT FAILURE ON THIS CAR. REPAIR COST $291.50. *AK
WHILE DRIVING 75 MPH TREAD SEPARATED ON THE TIRE, CAUSING A BLOW OUT. CONSUMER MANAGED TO PULL OVER AND CHANGE THE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. GOODYEAR, 265/75R16 . *AK
VEHICLE INTERMITTENTLY STALLED. THE DEALER REPLACED THE CRANK SENSORS WHICH CORRECTED THE PROBLEM. *AK *JB
WHILE DRIVING AT 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY. WHEN THIS HAPPENED CONSUMER LOST POWER STEERING, POWER BRAKES , AND THE TRANSMISSION WENT HAYWIRE. DEALER INFORMED THE CONSUMER THAT THE CRANK SHAFT POSITION SENSOR WAS THE PROBLEM, AND HAD BEEN REPLACED THREE TIMES. *AK THE SENSORS WERE REPLACED 6 TIMES. ALSO, KNEE BOLSTER BELOW STEERING WHEEL FEEL ONTO CONSUMER'S LEGS. CONSUMER FOUND PLASTIC CLIPS THAT HOLD KNEE BOLSTER. TECHNICIAN INSTALLED NEW KNEE BOLSTER. *LA
WHEN TURNING ON THE HEADLIGHTS INTERIOR LIGHTING ON THE DASHBOARD DIM, MAKING IT DIFFICULT TO READ THE SPEEDOMETER AND OTHER CONTROLS. THE CONSUMER SUGGESTS THAT THERE SHOULD BE A SWITCH TO CONTROL THE BRIGHTNESS OF THE LIGHTS ON THE DASHBOARD. *AK *SC
BATTERY WAS LOCATED UNDER THE REAR SEATS TOWARDS THE CENTER. THE POSITIVE TERMINAL FELL OFF AND ALLOWED ACID TO DRIP UNDER THE SEAT. PASSENGERS WERE EXPOSED TO THE SMELL OF ACID REACTION, FUMES, AND EYES BURNING. *AK
WHEN DRIVING AT 25-35 MPH VEHICLE STALLED WHILE STOPPING AT A TRAFFIC LIGHT. VEHICLE HAD TO BE RESTARTED EACH TIME IT APPROACHED A LIGHT OR STOP SIGN. VEHICLE WAS TAKEN TO DEALERSHIP, AND MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK
HEAVY VIBRATION IN THE STEERING WHEEL CAUSED A DISTRACTION TO THE CONSUMER WHILE DRIVING. *AK
THE SUN VISOR DOESN'T EXTEND FORWARD FAR ENOUGH. AS A RESULT, THE VISOR OBSTRUCTS DRIVER'S VIEW. THE VISOR WAS CHANGED IN THE NEWER MODEL YEAR VEHICLES, BUT THE MANUFACTURER WAS NOT WILLING TO RESOLVE THE PROBLEM ALTHOUGH THEY WERE AWARE OF VISOR'S DEFECT. *AK *CB *JB
THE CRANK SENSOR FAILED WHILE THE VEHICLE WAS IN MOTION. THE POWER STEERING AND THE BRAKES WOULD FAIL WHEN THE ENGINE HAD GONE OUT. *AK THE FAILURES ALMOST RESULTED IN COLLISIONS. *SCC *JB
2000 CADILLAC DEVILLE NORTH STAR WITH 50 THOUSAND MILES....USES OIL AND HAS SINCE 30 THOUSAND MILES... CATES MOTOR COMPANY OF MADISONVILLE, KENTUCKY SAYS THAT USING OIL IS NORMAL FOR THE NORTH STAR ENGINE. USING OIL IS NOT NORMAL! I HAVE NEVER OWNED ANYTHING BUT CADILLACS AND THEY DIDN'T USE OIL UNTIL 100+THOUSAND MILES. MY 88 CADILLAC SEDAN DEVILLE-GOLD EXECUTIVE HAS 203,000 MILES AND USES A QUART EVERY 3,000 MILES! A 2000 CADILLAC DEVILLE WITH A NORTH STAR ENGINE SHOULD NOT BE USING OIL... USING OIL IS NOT NORMAL. WHY IS CATES MOTOR COMPANY OF MADISONVILLE, KY. TELLING ME IT IS NORMAL? WHY AREN'T THEY PREPARED TO FIX THE PROBLEM OF USING OIL IN A $50,000.00 C-A-D-I-L-L-A-C OWNED BY A LIFE TIME PATRIOT? MY CADILLAC'S ID # [XXX]. I HAVE CALLED CADILLAC... LEFT MESSAGE WITH AUTOMATED SERVICE... NO RESPONSE. I HAVE E-MAILED CADILLAC WITH NO RESPONSE. I HAVE REPEATEDLY ASK CATES MOTOR COMPANY TO HAVE A CADILLAC REPRESENTATIVE CONTACT ME... NO RESPONSE. WANT TO SPEAK WITH A REAL LIVE CADILLAC REPRESENTATIVE. [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING AT VARIOUS SPEED, THE VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED THE VEHICLE TO THE DEALER, TECHNICIAN COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *NLM
CONSUMER COMPLAINED ABOUT THE POSITIONING OF THE BATTERY. IT IS LOCATED BENEATH THE RIGHT REAR PASSENGER SEAT. THERE IS NO PROTECTIVE SHIELD. CURRENTLY IT IS LEAKING FUMES WHICH WAS FLOWING THROUGHOUT THE VEHICLE. *AK
CONSUMER STATED THAT WHILE DRIVING THE VEHICLE CUT OFF. ONCE THE VEHICLE STALLED THE DRIVER LOST ALL THE POWER AND COULD NOT STEER VEHICLE TO SAFETY. THIS OCCURRED ON FOUR SEPARATE OCCASIONS. EACH TIME THE VEHICLE WAS TAKEN TO A DEALER/MECHANIC. THE DEALER REPLACED SEVERAL COMPONENTS BUT THE STALLING CONDITION STILL EXIST. . *AK *TS *NLM
VEHICLE STALLED ON THE HIGHWAY FIVE (5) TIMES OVER THREE YEARS REGARDLESS OF SPEED. DEALER INFORMED CONSUMER THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. *AK THE DEALER REMAINED WORKING ON THE VEHICLE AND WAS UNCERTAIN ABOUT THE SENSOR BEING THE PROBLEM. THE WIRING HARNESS WAS REPLACED. THE VEHICLE SEEMED TO RUN. *SCC *JB
STEERING SENCER FOR STIBILITY RIDE SYSTEM IS INTERMITIANT, BARKES ARE APPLIED IN TURNS TO THE RIGHT AT ANY SPEED.
CONSUMER NOTICED WHILE TRAVELING 65 MPH ON HIGHWAY AND WITHOUT ANY INDICATION VEHICLE STALLED IN PASSING GEAR. DEALER REPAIRED VEHICLE FOUR TIMES, BUT CAN'T DUPLICATE PROBLEM. *AK
AN ARTICLE IN TODAY'S WALL STREET JOURNAL INDICATED THAT THE NHTSA IS CONDUCTING AN INVESTIGATION INTO POSSIBLE GENERAL MOTORS CAR DEFECTS. NOTABLY DIFFICULTY IN THE POWER STEERING MAKING A LEFT HAND TURN. MY 2000 CADILLAC DEVILLE , WITH 60,000 MILES IS EXPERIENCEING JUST SUCH AN ISSUE. I TOOK THE CAR INTO COLUMBUS CADILLAC AND THEY SAID I NEEDED A NEW STEERING RACK - THE INSTALLATION OF WHICH WOULD COST $ 1,300.00. THE CAR STEERS FINE IN MAKING A RIGHT HAND TURN BUT IS EXTREMELY DIFFICULT IN MAKING A LEFT HAND TURN. I ENCOURAGE YOUR REVIEW OF THIS MATTER FOR A POSSIBLE RECALL, FOR THERE IS NO EXCUSE FOR THIS SAFETY ISSUE TO ARISE AT SUCH MILEAGE- THE VAST MAJORITY OF WHICH HAS BEEN HIGHWAY MILEAGE..
THE VEHICLE'S WIRING IN THE TRANSMISSION BURNED UP. *MR THE CONSUMER ALSO INQUIRED ABOUT THE RADIOS BAD RECEPTION CLEARING UP WHEN THE TURN SIGNALS WERE ACTIVATED. IN ADDITION, THE CONSUMER WANTED TO WAS THERE ANY WIRING DEFECTS WITH THE VEHICLE. *PH *SC
WHILE DRIVING AT HIGHWAY SPEED DRIVER HEARD A LOUD CLICK NOISE AND THE VEHICLE SHUT DOWN. STEERING WHEEL WAS VERY STIFF AND BRAKE PEDAL BECAME HARD. CONSUMER WAS ALMOST INVOLVED IN AN ACCIDENT. *AK
MOTOR MOUNT BROKE, WHICH CAUSED THE ENGINE TO MOVE AND RUPTURE THE AIR CONDITIONING SYSTEM. *AK LEFT STEERING TIE ROD WAS WORN ALMOST TO A POINT OF FAILURE. CADILLAC FELT THE CONSUMER WAS ENTITLED TO REIMBURSEMENT, SO THEY SENT HIM A CHECK FOR $585.65 TO OFFSET TO SOME DEGREE THE FAILURE CAUSED. *PH *JB
I PULLED OFF THE HWY AND WENT TO APPLY MY BRAKES. THEY WENT TO THE FLOOR AND THE CAR KEPT GOING. I PULLED ON MY EMERGENCE BRAKES AND THE CAR STOPPED. THE TOW-TRUCK DRIVER SAID A PIECE HAD BROKE OFF THE BRAKE.*AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE SERVICE STABILITY LIGHT THAT COMES ON THE PANEL. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NOTHING THEY COULD DO ABOUT THAT. *AK
THE CONSUMER RECEIVED RECALL 02V227000 FOR SAFETY BELT IN 01/03. SINCE THE NOTICE WAS RECEIVED THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES BUT STILL HASN'T OBTAINED A REMEDY. TWICE THE DEALER ADVISED THE CONSUMER THAT THE PARTS WERE NOT AVAILABLE AND TWO OTHER TIMES THE DEALER INDICATED THEY WERE TOO BUSY. THE CONSUMER HAD TO DRIVE THE VEHICLE OUT OF TOWN ALTHOUGH THE VEHICLE WAS NOT REPAIRED. *NLM
NAR 05/06/2003 MR THE A AND B CRANK SENSORS HAVE BEEN REPLACED FOUR TIMES, AND THE HEATED SEATS HAS NOT WORKED CONSISTENTLY. *CB
WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED. ALSO REPLACED MASS AIR FLOW DUE TO INTERMITTENT ENGINE ROUGH IDLE/TRANSMISSION: CONTROL PMODULE, PCM FAILURE/ RADIATOR/ WATER PUMP/SERPENTINE BELT/ ENGINE CRANKSHAFT/REFLECTOR MISSING ON DRIVER'S DOOR AND WAS REPLACED, AND REAR ARM REST HOLDER BECAME LOOSE. ENGINE CHECK LIGHT CONSTANTLY CAME ON. *AK
THE VEHICLE EXPERIENCED A JERK. *JB
THE VEHICLE STALLED WITHOUT WARNING. *JB.....*AK
IT TOOK NUMEROUS TRIES BEFORE THE VEHICLE WOULD START. *JB
WHEN THE BRAKE WAS APPLIED, THE VEHICLE ACCELERATED AND HIT A CURB. *JB *TS
WHILED RIVING VEHICLE SHUT OFF DUE TO ENGINE CRANK SHAFT SENSOR FAIURE. *JB...*AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE AIR BAGS DID NOT DEPLOY, THE SEAT BELT DIDN'T RETRACT AND CONSUMER WAS INJURED.*JB
VEHICLE VIBRATES SEVERELY. THE MANUFACTURER INDICATED THAT THE 2 FRONT TIRES WERE BAD, AND THE DEALERSHIP REPLACED THEM. THE PROBLEM STILL EXIST. PLEASE PROVIDE MORE DETAILS. PLEASE PUT THE CORRECT MODEL OF YOUR VEHICLE. PH
WHEN DRIVING IN RAIN, THE VEHICLES' SUNROOF LEAKS. CONSUMER FEELS THIS IS UNSAFE, CAUSE THE DRIPS OF THE RAIN FALLING ON THEM, DISTRACTS THEM. THIS ALMOST CAUSED AN ACCIDENT. THE DEALERSHIP CANNOT FIX THE PROBLEM. TS
WHILE DRIVING VEHICLES' STEERING WHEEL WILL CONSTANTLY TILT DOWNWARDS WITHOUT BEING TILTED BY THE DRIVER, THEIR IS ALSO A STUMPING NOISE IN THE STEERING COLUM. THE DEALERSHIP CANNOT FIX THE PROBLEM. TS
WHILE APPROACHING AN INTERSECTION THE VEHICLE WILL SHUT DOWN WITHOUT PRIOR WARNING. ALSO THE CHECK ENGINE LIGHT WILL APPEAR ON THE DASHBOARD. DUE TO THE CRANK SHAFT SENSOR. PLEASE PROVIDE FURTHER INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
THE ENGINE BLOCK SWEATS WATER THROUGH THE BLOCK. MR
CONSUMER STATES THAT THEY WENT TO HAVE THE FRONT END ALIGNEDAND FOUND OUT THAT TIE ROD WAS BAD. PLEASE PROVIDE MORE INFORMATION. MR
CONSUMER STATES THAT THE TIRES ARE WEARING OUT ON SIDEWALL. GOODYEAR P235/55R17 CONSUMER HAS REPLACED TIRES. *MR
REAR ELECTRIC WINDOW WORKS INTERMITTENLY. PLEASE GIVE DETAILS. *MR
WHILE DRIVING AT A HIGH RATE OF SPEED, THE WINDSHIELD WIPERS STOPPED WORKING, CONSUMER STATES IT TOOK 4 TRIPS TO THE DEALER TO GET THE PROBLEM RECTIFIED.*JB
CONSUMER STATES VEHICLE HAS EXPERIENCED SEVERAL ELECTRICAL PROBLEMS, SUCH AS THE CONTROL KNOBS NOT WORKING, FALSE TROUBLE LIGHTS, AND A DASHBOARD LIGHTING PROBLEM.*JB
CONSUMER STATED THE NORTHSTAR ENGINE INSTALLED IN THE VEHICLE HAS STALLED ON 3 OCCASSIONS.*JB
WHEN DRIVING 50 MPH, THE VEHICLE FEELS AS IF THE TRANSMISSION DISENGAGES WHICH CREATES A SUDDEN LOSS OF MOMENTUM, THEN ALMOST IMMEDIATELY THE VEHICLE LURCHES OR JUMPS VIOLENTLY BACK INTO GEAR.*JB
CONSUMER STATES VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL CAUSING VEHICLE TO STRIKE THE BACK WALL OF THE GARAGE AT HOME CAUSING 13K DAMAGE TO HOME. THE PROBLEM WAS REPORTED TO THE DEALER WHO REFUSED TO LOOK AT THE VEHICLE FOR 3 WEEKS. THE CONSUMER FINALLY HAD TO TAKE THE CAR BACK. THE VEHICLE CONTINUES TO HAVE PERIODIC PROBLEMS OF THE SAME NATURE. GENERAL MOTORS CONTINUES TO CLAIM THERE IS NOTHING WRONG WITH THE VEHICLE.*SCC
CONSUMER STATED THE RUBBER FUEL LINE LEADING FROM TANK TO THE MOTOR LINE HAD BEEN CHEWED BY A MOUSE ALLOWING THE GASOLINE TO POUR OUT, HOWEVER PROBLEM WAS CORRECTED, CONSUMER NOW BELIEVES THAT DUE TO REPAIRS, NOW THE CAR HAS STRONG ODORS OF BURNING WIRES, THE ENGINE SERVICE LIGHTS COME ON, THE HEADLIGHTS FAIL AND THE VEHICLE IS QUESTIONABLE TO BE SAFTY OPERATED ON PUBLIC STREETS. *MJ
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE, SPEED OF IMPACT WAS UNDETERMINED AT THAT TIME, AND BOTH AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER ALSO STATED THAT THERE IS A POSSIBILITY OF FAULTY BRAKES BECAUSE ONE SIDE LOCKED WHICH WERE PREVIOUSLY REPAIRED BY DEALER UNDER WARRANTY, THERE WERE 2 INJURIES. *SCC
WE WERE DRIVING ON I-40, 25 MILES OF KINGMAN, AZ. THE CAR SEEMED TO MISS, DASH LIGHTS BLINKED AND "SERVICE AIR BAG" APPEARED ON COMPUTER. WITHIN 30 SECONDS SMOKE WAS COMING FROM UNDER PASSENGER SEAT - PULLED OVER, FLAMES WERE NOW COMING OUT FRONT SIDE PASSENGER DOOR. THREE FIRE EXTINGUISHERS EXTINGUISHED FIRE. CAR TOWED TO KINGMAN. INSURANCE ESTIMATES AT $15,500. CADILLAC DOESN'T SEEM TO BE TOO INTERESTED. CAR WAS FULLY WARRATIED. INSURANCE HAS INFORMED US IT WAS AN ELECTRICAL DEFECT.*AK
HORN IS LOCATED ON LEFT SIDE OF STEERING WHEEL AND CANNOT BE USED WHEN TURNING STEERING WHEEL. CONSUMER FEELS THAT HORN BUTTON IS TOO SMALL.*AK
CONSUMER APPLIED BRAKE AT 5-10 MPH, PEDAL WENT TO THE FLOOR AND VEHICLE HIT A CEMENT WALL. MAJOR DAMAGE TO BUMPER AREA. NO INJURIES. DEALER STATED BRAKE PEDAL WAS NOT ATTACHED TO BAR UNDERNEATH LIKE IT SHOULD HAVE BEEN.*AK *JG
VEHICLE HIT A CEMENT WALL AT 5-10 MPH, NEITHER AIRBAG DEPLOYED. MAJOR DAMAGE TO BUMPER. NO INJURIES.*AK THE CAUSE FOR THE ACCIDENT WAS BRAKE FAILURE DUE TO THE PEDAL BECOMING DISCONNECTED UNDERNEATH THE DASH BOARD. *JG
GAS-LIKE FUMES ARE COMING THROUGH THE AIR VENTS AND AIR-CONDITIONING IN THE CAR WHILE DRIVING IN THE CITY AND ON THE HIGHWAY. I HAVE REPORTED THIS TO CUSTOMER SERVICE FOR CADILLAC. THIS IS THE THIRD TIME I HAVE TAKEN MY CAR IN FOR THE GAS -LIKE FUMES. TWO TIMES THE ENGINE/MOTOR WAS CLEANED BECAUSE THERE WAS A VERY BAD CARBON BUILD-UP. ON APRIL 9, 2002 I TOOK MY CAR BACK ( 3RD TIME). I WAS TOLD THE FUEL INJECTION SYSTEM NEEDS TO BE REPLACED. SO FAR, I HAVE NOT HEARD FROM THE SERVICE DEPT. AT CADILLAC OF MEMPHIS. THIS PART WAS SUPPOSED TO BE ORDERED THE VERY SAME DAY. THERE HAVE BEEN SEVERAL COMPLAINTS IN THIS AREA FROM CONSUMERS ABOUT THE GAS-LIKE SMELLS IN THEIR CARS. I NEED TO KNOW IF THIS WILL CAUSE A HEALTH RISK BECAUSE I DON'T KNOW HOW MUCH CARBON I HAVE BEEN INHALING. NO ONE IS TELLING CONSUMERS WHY THIS PROBLEM IS OCCURING. EVERY TIME I HAVE TO TAKE MY CAR IN I HAVE TO MISS ONE DAY OF WORK OF WHICH I AM NOT PAID. MAYBE WE WILL GET SOME ANSWERS WITH YOUR HELP. THANK YOU!
DRIVERS SEAT BELTS LOCK AND PULL DRIVER BACK FOR NO REASON. CAR CAN BE GOING AT VARIOUS SPEEDS. HAPPENS SUDDENLY. HAVE TO RELEASE SEAT BELT AND REFASTEN TO UNLOCK THE BELT.*AK
CAR WAS HIT WITH SPEED ABOUT 45 TO THE RIGHT SIDE, AIR BAG DID NOT DEPLOYED AND THE DRIVER SEATBELT BROKE. STATED SEAT BELT BROKE AND AT THE BUCKLE DURING THE CRASH. WILL SEND PHOTOS TO ODI. THE SEAT BELT PRETENSIONER RECALL WAS PERFORMED ON THE VEHICLE. CW
STEERING WHEEL LOCKED UP WHILE DRIVING, CAUSING LOSS OF VEHICLE CONTROL. *AK *YD
THE VEHICLE STALLS INTERMITTENTLY. *TT
VEHICLE STALLS RANDOMLY
THE VEHICLE STALLS INTERMITTENTLY. *TT
CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE, WHILE PULLING INTO A PARKING SPACE CONSUMER LOST ALL POWER STEERING, DEALER REPLACED RACK AND PINION, ENGINE IS MAKING A KNOCKING NOISE, WHILE ACCELERATING VEHICLE STARTED IN THIRD GEAR, WHICH THE GEARS SEEM TO LOCK UP INTERNALLY, VEHICLE STARTS VIBRATING AT APPROXIMATELY 50 MPH, THE RIGHT CENTER DASH A/C VENT CLOSES BY IT SELF, THE NIGHT VISION LENS IS CRACKED AND THE CONSOLE HOLDER AND LATCH BROKE.*YD
THIS CAR WAS SUPPOSE TO BE REPURCHASED BY GMC UNDER THE LEMON LAW I HAVE THOSE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
WHILE DRIVING 35 TO 40 MPH VEHICLE STALLS AND STEERING WHEEL LOCKS UP. DOES NOT NOT HAVE ANY WARNING WHEN VEHICLE STALLS. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER COULDN'T FIND ANYTHING WRONG BECAUSE PROBLEM HAS TO BE DUPLICATED.*AK
ANTI-LOCK BRAKE SYSTEM HAS FAILED 3 TIMES. DEALER CAN'T FIND ANYTHING WRONG WITH VEHICLE. BRAKES LET GO AND WILL NOT STOP VEHICLE. CONSUMER WAS GOING APPROXIMATELY 40MPH IN TRAFFIC, AND WHEN APPLYING BRAKES TO SLOWDOWN THEY FAILED, CAUSING CONSUMER TO REAREND ANOTHER VEHICLE. CONSUMER WAS CRITICALLY INJURED, AND VEHICLE WAS TOTALED.*AK
PASSENGER SIDE REAR-VIEW MIRROR HAS SHATTERED AFTER AN EXPLOSION SOUND 3 TIME IN EIGHT MONTHS, MIRROR AND HOUSING WERE CHANGED TWO TIMES AND THE MIRROR AND HEATING MECHANISM WAS DISMANTLED THE TIRD TIME, TO NO AVAIL.
WHILE DRIVING, VEHICLE WILL STALL RANDOMLY. *SLC
WHILE DRIVING, VEHICLE WILL STALL RANDOMLY. *SLC
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 25-30 MPH. UPON IMPACT, NONE OF FRONTAL AIR BAGS DEPLOYED. DEALER WAS NOTIFIED. *AK IN A FRONTAL COLLISION THE RADIATOR, THE RIGHT HEAD LIGHT COMPLETELY SMASHED,AND LEFT HEAD LIGHT WAS SLIGHTLY DAMAGED, ONE PERSON WAS INJURED IN THE ACCIDENT. *YH
THE DEALER INFORMS ME THAT THE MANUFACTURER IS AWARE OF THE PROBLEM, HOWEVER, I AM WAITING TO BE NOTIFIED WHEN THERE IS A FIX FOR THIS PROBLEM. NO SAFETY DEFECT LISTED. *AK
WHILE DRIVING ON HIGHWA VEHICLE WOULD STALL OUT/ WOULD LOSE POWER STEERING. WOULD BE TURNING INTO ONCOMING TRAFFIC AND VEHICLE STALLED. WHEN TURN SIGNAL WAS IN USE VEHICLE STALLED. VEHICLE WAS ABLE TO BE RESTARTED ONCE SHIFTED INTO NEUTRAL. HAVE TAKEN VEHICLE TO DEALERSHIP AND INFORMED CONSUMER THAT CRANKSHAFT/ PULLEY WAS CAUSING PROBLEM. AFTER REPAIRS ON CRANKSHAFT/ PULLEY, VEHICLE STALLED SEVERAL TIMES.*AK VEHICLE WOULD ALSO STALL WHILE TURNING ON THE HEADLIGHTS, DEALER REPLACED CRANKSHAFT SENSOR AND OXYGEN SENSOR, HOWEVER VEHICLE STALLED AGAIN, DEALER REPLACED SOME ELECTRICAL COMPONENTS (NO SPECIFIC COMPONENTS MENTIONED) AND CONSUMER STATES AFTER ELECTRICAL REPAIR VEHICLE HAS BEEN STALL FREE. *SLC
VEHICLE HAS STALLED ON SEVERAL OCCASIONS, CONSUMER NOTICED THAT THE ENGINE WIRES WAS HALF AN INCH THICK AND THE ENGINE MOUNTS WERE BROKEN, WHICH WERE POSSIBLIY CAUSING VEHICLE TO STALL.*JB
VEHICLE HAS A LOUD KNOCKING NOISE JUST BEFORE IT STALLS, SOMETIMES THE BATTERY LIGHT OR ENGINE LIGHT WOULD COME ON, VEHICLE HAS STALLED TWICE.*JB
CONSUMER STATES ON TWO OCCASIONS THE ODOMETER HAS JUMPED, AND THE THIRD OCCASION THE ODOMETER DID NOT MOVE FOR TWO DAYS.*JB
VEHICLE STARTED HAVING PROBLEMS WITH THE WINDSHIELD FLUID PUMP, CONSUMER WAS INFORMED THAT THE VEHICLE NEEDED ADDITIONAL FILTERS, BUT THE PUMP WAS STILL NOT REPLACED AND NOT IN WORKING CONDITION.*JB
THE GLOVE BOX LOCKED AUTOMATICALLY AND COULD NOT BE OPENED, CONSUMER TOOK VEHICLE INTO DEALER ON TWO OCCASIONS AND FINALLY AFTER WAITING FOR 4 1/2 HOURS, THE GLOVE BOX WAS FINALLY INSTALLED.*JB
THE VEHICLE'S DIGITAL INSTRUMENT PANEL INFORMATIONS CAN NOT BE READ DURING BRIGHT SUNNY DAYS, ON THE CENTER CONSOL THE HEATER/AIR CONDITIONER CONTROL, RADIO/CD/TAPE DECK CONTROLS AND THE CLOCK AND OUTSIDE TEMP READING ALSO CANNOT BE READ ON BRIGHT SUNNY DAYS. *YH
THE VEHICLE'S DIGITAL INSTRUMENT PANEL INFORMATIONS CAN NOT BE READ DURING BRIGHT SUNNY DAYS, ON THE CENTER CONSOL THE HEATER/AIR CONDITIONER CONTROL, RADIO/CD/TAPE DECK CONTROLS AND THE CLOCK AND OUTSIDE TEMP READING ALSO CANNOT BE READ ON BRIGHT SUNNY DAYS. *YH
WHILE DRIVING VEHICLE TRACTION CONTROL LIGHT COMES ON/ SERCURITY THEFT LIGHT COMES ON/ ELECTRICAL SYSTEM SHUTS DOWN, AND ENGINE STARTS TO REV HIGH. WHEN TAKING KEY OUT OF IGNITION, THE ELECTRICAL SYSTEM STAYS ON. DEALER CANT DUPLICATE THE PROBLEM.*AK
SUNVISORS ON PASSENGER'S AND DRIVER'S SIDES WILL NOT PUSH FOWAARD BEYOND VERTICLE POSITION, BLOCKING DRIVERS VISION. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN PLACING GEAR SHIFT INTO REVERSE THERE IS A LOUD NOISE AND THE AUTO JOLTS .THIS ACTION DOES NOT HAPPEN ALL THE TIME.SOMETIMES IT HAPPENS WHEN THE CAR IS COLD ,OTHER TIMES WHEN THE AUTO IS WARM. IT IS VERY INCONSISTENT HAVE TAKEN IT TO DEALER AND THEY CANNOT GET IT TI DO THE PROBLEM AS STATED. THET TOLD ME ,CADILLAC KNOWS OF THE PROBLEM BUT DOES NOT KNOW HOW TO CORRECT IT.*AK
CLUSTER DISPLAY GOES COMPLETELY OUT. DRIVER HAS NO VISUAL WAY TO MONITOR FUNCTIONS ON INSTRUMENT PANEL, SPEED AND FUEL LEVELS CAN NOT BE DETERMINED. PLEASE GIVE ANY FURTHER DETAILS. *AK
DUE TO LOCATION OF HORN, WHEN HORN IS NEEDED IN AN EMERGENCY SITUATION, HORN HAS TO BE DEPRESSED ON RIGHT SPOT IN ORDER TO ACTIVATE IT. *AK THE SERVICE DEPARTMENT STATED THAT THIS PROBLEM COULD NOT BE REMEDIED. *SLC
WHEN COLD, UPON STARTING ENGINE AND SHIFTING INTO EITHER REVERSE OR DRIVE, THE CAR ABRUPTLY JOLTS AND VIBRATES. PROBLEM ORIGINALLY WOULD OCCUR WHEN CAR WAS COLD AND GAS TANK WAS LESS THAN HALF FULL. AS THE WEEKS/MILES PASSED, THE JOLT PROBLEM BEGAN TO OCCUR MORE FREQUENTLY, REGARDLESS OF THE AMOUNT OF GAS IN THE TANK. INITIALLY, JOLT PROBLEM ONLY OCCURRED WHEN CAR WAS COLD. HOWEVER, JOLT PROBLEM NOW OCCURS ON ALL STARTUPS, REGARDLESS OF A COLD OR WARM START. CAR WAS TAKEN TO DEALERSHIP EARLY ON, WHEN PROBLEM WAS MORE PREVALENT WITH COLD STARTS ONLY. DEALERSHIP CONTACTED CADILLAC AND REPORTED THE PROBLEM. CAR OWNER WAS ADVISED THAT A "TECHNICAL FIX WAS IN THE WORKS" FOR THE PCM MODULE (THE APPARENT CULPRIT WAS RELATED TO EMISSIONS), PROMISED AVAILABLE IN 60-90 DAYS. AFTER 90 DAYS, CAR WAS AGAIN TAKEN TO DEALERSHIP FOR THE SAME JOLT PROBLEM, ONLY NOW IT OCCURS ALL THE TIME. DEALERSHIP CONTENDS THERE IS NO FIX, BECAUSE THE JOLT IS NOT A PROBLEM, BUT A FEATURE - THAT ONE MUST WAIT 45-60 SECONDS AFTER STARTING ENGINE TO PUT THE CAR IN GEAR, SO THAT THE CAR HAS A CHANCE TO WARM UP. THIS IS NOT THE SOLUTION, AS THE PROBLEM OCCURS WHEN THE CAR IS WARM AS WELL. MAJOR CONCERN IS THAT THE JOLT PROBLEM HAS GRADUALLY WORSENED OVER TIME/MILES, AND OWNER IS UNSURE OF THE DETRIMENTAL EFFECT THE JOLT HAS ON THE ENGINE OR TRANSMISSION. FOUND A COMPARABLE CUSTOMER COMPLAINT AT NHTSA WEBSITE REGARDING SUDDEN ACCELERATION (JOLT) AND THE NEED TO WARM UP FOR AT LEAST 30 SECONDS, WHICH APPEARS TO CORROBORATE THAT A KNOWN PROBLEM EXISTS.*AK
INTEERMITTENTLY AT 60MPH VEHICLE WILL STALL OUT AND DIE. MOST TIMES VEHICLE WILL START UP IMMEDIATELY AFTER. DEALER HAS REPLACED MAIN CONSOLE 3 TIMES, AND ABS BRAKES. BUT, PROBLEM HAS NOT BEEN CORRECTED. MANUFACTURER HAS BEEN NOTIFIED.*AK
POWER STEERING WENT OUT WHILE DRIVING ABOUT 15 MPH. TOOK VEHICLE TO DEALER, WHO REPLACED PUMP. BUT COULD NOT REMEDY PROBLEM. VEHICLE HAD BEEN AT DEALER SINCE MAY 1. *AK
ENGINE HAS FAILED 3 TIMES AT HIGH OR LOW SPEEDS WITHOUT WARNING, CAUSING LOSS OF POWER STEERING AND BRAKES. *AK THE ENGINE STALLED DUE TO CRANK SHAFT SENSORS FAILURE. THE VEHICLE STALLED OUT AGAIN BECAUSE PCM NEEDED UPDATING. DRIVER SEAT LUMBAR UNIT SENSOR CIRCUIT MALFUNCTIONED. *YH
A SHROUD THAT EXTENDS FROM THE CENTER OF THE CONSOLE DOWN TOWARDS THE CARPET ON THE DRIVERS SIDE LEAVES A GAP OF SEVERAL INCHES BETWEEN THE END AND THE CARPETED FLOOR, WHEN THE CONSUMER MOVES FOOT FROM THE ACCELERATOR TO APPLY THE BRAKE HIS FOOT GETS CAUGHT AND IMPEDES HIS ABILITY TO APPLY THE BRAKE. NLM
ON THREE OCCASIONS ENGINE CHARGING SYSTEM LIGHT WOULD COME ON, AND ENGINE WOULD STALL WHILE VEHICLE WAS IN OPERATION. DEALERSHIP COULD NOT DUPLICATE DEFECT, BUT HAVE REPLACED CRANKSHAFT POSITION SENSOR, AND RETESTED SYSTEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
THERE IS HIGH PITCHED NOISE COMING FROM AN UNKNOWN COMPONENT IN FRONT OF VEHICLE. DEALERSHIP HAS REPLACED SECONDARY AIR INJECTION VALVE AND RESEALED MOLDING ON WINDSHIELD TWICE. THESE ACTIONS HAVE FAILED TO CORRECT THIS NOISE. *AK *SLC
VEHICLE HAS NEVER BEEN STRUCK HOWEVER HAS A DEEP GASH IN THE FIBER GLASS STRUCTURE BELOW THE BUMPER ON THE FRONT END PASSENGER SIDE, THE DEALERSHIP STATES THIS IS A COMMON OCCURENCE, POSSIBILE STRUCTURE DESIGN WEAKNESS. CLAIM# C03326427 *JB CONSUMER STATES THEY HAVE HEARD NOTHING FROM CADILLAC. *SLC
THE CRANKSHAFT SENSORS FAILED. NLM
A TIPPING SOUND HEARD FROM ENGINE. VEHICLE BEEN TO TWO DIFFERENT DEALER SHOPS ON FOUR OCCASIONS. INFORMED CONSUMER THAT WAS NORMAL FOR THAT VEHICLE. *AK THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *YH
FIRST TIME THE CAR WAS STARTED IT BOLTED AND I THOUGHT IT WAS GOING THROUGH THE WALL,. TOOK IT TO THE DEALER AND HE SAID IT TAKES 30 SEC. TO WARM UP BEFORE YOU PUT IT INTO GEAR. WOULD BE THRILLED IF IT TOOK 30 SEC. IT TAKES UP TO AND OVER 2 MIN. BEFORE RPM'S ARE SAFE TO ENGAGE. TERRIBLE ODOR WHILE DRIVING ON THE FREEWAY. DEALER SAYS, WITH ALL COMPLAINTS " THATS THE WAY THE CAR WAS DESIGNED" THIS VEHICLE HAS A ROUGH IDLE AT SOME STOP SIGNS AND HAS STALLED SEVERAL TIMES. WILL RESTART. ALL ENGINE STARTS REQUIRE AT LEAST 1 TO 2 MIN BEFORE ENGINE RPM'S COME DOWN TO 850 RPM. OTHERWISE THE VEHICLE JUMPS, NOT JERKS. VERY DANGEROUS SITUATION.*AK
COMPLETE ELECTRICAL SYSTEM AND ENGINE SHUTDOWN WHILE DRIVING. HAPPENED THREE DIFFERENT TIMES TO DATE. DEALER IS UNABLE TO DETERMINE CAUSE OF FAILURE. THIS CONDITION DEEMED TO BE EXTREMELY HAZARDOUS BY OWNER.
HORN SENSOR IS EXTREMELY DIFFICULT TO LOCATE IN AN EMERGENCY. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE DRIVING ON THE HIGHWAY VEHICLE STOPPED WITHOUT PRIOR NOTICE. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC TOLD HIM THAT CRANKSHAFT SENSOR NEEDS T BE REPLACED.*AK
THE MICHELIN (SYMMETRY ALL SEASON TPCSPEC 1109MS P225/60R16 97S) TIRE DISINTEGRATED WHILE DRIVING CAUSING THE LIGHTS ON THE DASHBOARD TO COME ON. *MJS
WHEN FOOT IS TAKEN OFF ACCELERATOR CAR WILL STALL WITHOUT WARNING. NO HESITATION, SHAKING, VIBRATION, WARNING LIGHTS, ETC. CAN BE ON LOCAL STREETS OR HIGHWAY. DEALER HAS REPLACED SENSORS ON 3 OCCASSIONS AND STATED THAT CADILLAC RECOGNIZES THIS IS A PROBLEM WITH 2000 DEVILLES. PROBLEM IS SIMILAR TO ANOTHER LISTED IN CONSUMER COMPLIANTS SECTION. *AK
HORN DOES NOT ACTIVATE FREELY. CONSUMER HAS TO DEPRESS IT VERY HARD, IN A VERY SMALL AREA, WHICH MAKES IT IMPOSSIBLE TO DEPRESS IN AN EMERGENCY. MANUFACTURER HAS BEEN CONTACTED ABOUT THIS DESIGN AT LEAST 12 TIMES.*AK
THE VEHICLE HAS BEEN IN FOR SERVICE AND REPAIR SINCE OWNERSHIP DUE TO FAILURE OF THE THEFT SYSTEM, THE SERVICE ANTI-THEFT SYSTEM LIGHT CONTINUALLY ILLUMINATES, CONSUMER IS REQUESTING THE LEMON LAW. *MJS
DATE OF PICKUP OF CAR SERICE ANTI-SYSTEM CAN ON SYSTEMS WOULD NOT WORK, CAME BACK FOR CAR NEXT DAY DROVE CAR A FEW DAYS, CAR SAT FOR 4 DAYS WENT TO DRIVE CAR, IT WAS COMPLETLY DEAD, HAD TO BE TOWED TO DEALERSHIP. REPLACED BATTERY 2 TIMES NOW AFTER HAPPENING SERVAL TIMES, ALSO REPLACED 2 MODULES. THIS CAR HAS BEEN IN 5 TIMES + 1 TIME AGAIN COULD NOT PICK UP BECAUSE IT ACTED UP AGAIN, AFTER SERVICE THOUGHT IT WAS FIXED. NOW THE SECURITY LIGHT HAS GONE ON AGAIN, AND STAYED ON FOR 1HR TILL I REACHED MY DESTINATION. THIS LIGHT WOULD ALWAY COME ON AND STAY ON WITH THE SERVICE ANTI- THEFT READING AT THE PREVIOUS TIMES. I DO NOT FEEL SAVE DRIVING THIS CAR. I WILL NOT DRIVE THIS CAR OUT OF TOWN, I FEEL AT ANYTIME I COULD BE STRANDED FROM IT NOT STARING. THIS CAR IS A LEMON
DATE OF PICKUP OF CAR SERICE ANTI-SYSTEM CAN ON SYSTEMS WOULD NOT WORK, CAME BACK FOR CAR NEXT DAY DROVE CAR A FEW DAYS, CAR SAT FOR 4 DAYS WENT TO DRIVE CAR, IT WAS COMPLETLY DEAD, HAD TO BE TOWED TO DEALERSHIP. REPLACED BATTERY 2 TIMES NOW AFTER HAPPENING SERVAL TIMES, ALSO REPLACED 2 MODULES. THIS CAR HAS BEEN IN 5 TIMES + 1 TIME AGAIN COULD NOT PICK UP BECAUSE IT ACTED UP AGAIN, AFTER SERVICE THOUGHT IT WAS FIXED. NOW THE SECURITY LIGHT HAS GONE ON AGAIN, AND STAYED ON FOR 1HR TILL I REACHED MY DESTINATION. THIS LIGHT WOULD ALWAY COME ON AND STAY ON WITH THE SERVICE ANTI- THEFT READING AT THE PREVIOUS TIMES. I DO NOT FEEL SAVE DRIVING THIS CAR. I WILL NOT DRIVE THIS CAR OUT OF TOWN, I FEEL AT ANYTIME I COULD BE STRANDED FROM IT NOT STARING. THIS CAR IS A LEMON. *AK
THE POORLY DESIGNED SUNVISORS ON THE CAR CANNOT BE PUSHED FAR ENOUGH FORWARD TO ALLOW PROPER VISIBILITY, WHEN PULLED DOWN THEY STOP DIRECTLY IN FRON OF DRIVERS EYES. NLM
WHILE DRIVING DRIVER'S SIDE DOOR AIR BAG DEPLOYED WITHOUT A COLLISION, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE DRIVING AT NORMAL SPEED BOTH FRONT AND REAR DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR A COLLISION. PASSENGER HAD TO GRAB STEERING WHEEL TO AVOID HAVING A COLLISION. *AK
THE SUN SHADES ON BOTH THE DRIVER AND PASSENGER SIDE DO NOT GO FORWARD FAR ENOUGH TO PERMIT FRONTAL VISION DUE TO DESIGN. *MJS
WHILE DRIVING ON THE HIGHWAY AND ALL OF SUDDEN VEHICLE STOPPED DEAD, WAITING A COUPLE OF MINUTES THE VEHICLE STARTED BACK UP AND CONSUMER WENT HOME. IT HAPPENED AGAIN ON A CURVED HILL IN GREENWICH, CT. TOOK IT TO THE DEALER, AND WASTOLD THAT TWO SENSORY HAD TO BE REPLACED. TWO CRANK SENSORS AND REPROGRAM THE PCM. *AK
WHEN PULLING INTO A PARKING LOT WHILE DRIVING AT 5-10 MPH AND UPON DEPRESSING THE BRAKE PEDAL, PEDAL TRAVELED TO THE FLOORBOARD CAUSING AN ACCIDENT. ALSO, ABS BRAKE LIGHT ILLUMINATED ON THE DASH. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
ABS BRAKE LIGHT CONSTANTLY ILLUMINATED ON THE DASH. ALSO, CONSUMER WAS HAVING PROBLEMS WITH EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
CONSUMER WAS INVOLVED IN A CRASH AT 30 MPH IMPACT IN WHICH NEITHER DRIVER'S SIDE NOR FRONT AIR BAGS DEPLOYED. ALSO, FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAS CONTACTED DEALER. *AK *ML
CONSUMER WAS TRAVELING ABOUT 65 MPH, SWERVED TO AVOID HITTING AN ANIMAL, AND LEFT WHEEL WENT OFF PAVEMENT. WHEN CONSUMER TRIED TO GET BACK ON PAVEMENT, VEHICLE LOST CONTROL AND HIT A GUARDRAIL. UPON IMPACT, AIR BAGS DID NOT DEPLOY, AND DRIVER WAS INJURED. GM HAS INSPECTED THE VEHICLE BUT OWNER HAS NOT BEEN INFORMED OF RESULTS. *ML
THE VISOR IS VERY WIDE AND CANNOT BE FOLDED FORWARD IN SUCH A WAY THAT IT COVERS A SMALLER SEGMENT OF THE WINDSHIELD MAKING TRAFFIC LIGHTS NOT VISIBLE WITHIN ONE CITY BLOCK. NLM
LOCATION OF HORN MAKES IT VERY DIFFCULT TO PRESS AND OPERATE IN EMERGENCY CASES. DEALER CLAIMS IT'S THE CHARACTERISTIC OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
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