2018 Chrysler Pacifica Problems & Complaints

The back seat stow and go on passenger side closes randomly on while child is sitting in the seat. We are using a booster seat, so when it hits the booster seat it can't close any farther on the child. I had it looked at by a mechanic which said it would cost 1500 to repair. We have had to pull over and luckily have been able to get it to reverse. The seat also will try to stow when I open the side door on the passenger side. This is a huge safety concern to me as death can and has occurred in the past months.

As I am driving a warning pops up on the dash and says “ power steering unavailable service required “ while that shows up the steering wheel locks up. It goes away abruptly but it causes me to over turn.

The steering gets stuck trying to return wheel to center after going around a curve or slight turn. It usually happens at 10/11 and 1/2 o'clock positions. It gets stuck and then i have to either slow down and turn the wheel again a little farther, then try to turn it back to center to get it unstuck. This has been replicated by an independent service center. This has been going on for the past 6-7 months. Prior to this, the only thing that was noticed was when reversing and turning at the same time the wheel would shake like something was loose. if on a gravel road it can sometimes feel like the steering is shaky or loose and like there isn't full control. I took this to an independent service center for repair and they explained my whole power steering gear assembly would need to be replaced.

As I drive down the road above 45 mph my steering wheel feels like it gets stuck, I have to get it pulled back out of the stick. It’s a terrible feeling and is uncontrollable. All systems are off that may cause any issues and it still does this. This is a common problem that I have been researching with this year model can we get a recall on this. It’s been doing. It over 6 months

While traveling 350 miles from my home with my family of five, the vehicle experienced a sudden 'Loss of Motive Power' event. The dashboard displayed the message: 'Stop Safely - Vehicle Will Shut Off Soon.' I lost the ability to accelerate and had to navigate to the shoulder in high-speed traffic. The vehicle is currently inoperable and the 12V battery has since died because the Power Inverter Module (PIM) has stopped maintaining system voltage. This vehicle had Recall 03A (NHTSA 23V-010) performed on July 7, 2023, and the more recent Recall Y40 update performed on March 11, 2026. Despite having the 'latest software remedy' installed less than 30 days ago, the vehicle suffered the exact safety failure the recalls were meant to address. This proves that the software-only remedy is insufficient to prevent the hardware failure (internal transmission wiring short). A formal Vehicle Scan Report performed at Lake Norman Chrysler (Dealer 60945) on 3/30/26 explicitly shows 'Distance Travelled with Light ON: 146 miles' (Page 14), documenting a sustained failure of the motive power system. Furthermore, the dealer’s own certified technician (J. Olmstead) provided a written Action Plan (Page 9) recommending a full Transmission and Power Inverter Module (PIM) replacement. Despite the documented 146-mile failure history and the technician's recommendation for hardware replacement under the XE1 Warranty Extension, the dealership service management is refusing to perform the repair, claiming they cannot 'replicate' the code as an active fault. I am currently stranded out-of-state with an unsafe vehicle that Chrysler is refusing to repair under the established safety warranty.

The van has just approx 55000 miles. While driving on highway, it suddenly lost power and from 60mph it came down to 20 miles in a matter of few seconds after few violent jerks. I was lucky that no vehicle was behind me. After that I pulled a side and then again started. It kept jerking and loosing power. Very carefully I got it to a mechanic. They are checking but they say looks like transmission issues. Engine light also came on. This happened few months ago however it was not this bad and my mechanic looked and he could not find anything. That problem went away after that incident. Kindly advise what to do in this situation. Chrysler Pacifica 2018 This van has lots of problems in other crucial area also like air fender switch, oil hose and cover that went bad as they are made of plastic. Then the trans mounts broke. It costed me dearly. Please Advice what to do? Best regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle experienced intermittent and sudden loss of power steering assist while driving. Steering becomes extremely heavy without warning, creating a risk of loss of control. This is the same symptom addressed by Recall V53 (Power Steering Assist Loss). The recall was previously marked as completed, but the defect has returned, indicating an ineffective recall remedy. Issue occurs during normal driving and is reproducible. Chrysler claims safety recalls have a warranty and will not repair or reinspect it.

Battery drains between starts and has to be jumped in order to start. Takes several attempts before vehicle will start when jumping after battery dies. Often have to reset dash display or media hub as screens go blank after jumping. Has fairly new batteries. Certified mechanics confirmed parasitic drain. Possbly connected to media hub system.

Engine experienced premature valvetrain failure (camshaft/lifter issue) at approximately 145,000. Vehicle developed ticking noise, misfire, and loss of power. Diagnosis confirmed camshaft/lifter damage requiring major repair. This appears to be a known issue with the 3.6L Pentastar engine and is documented in Chrysler STAR case S2309000013. Failure creates potential safety concern due to loss of power while driving. Vehicle is out of warranty, and manufacturer has not provided consistent support for repair despite known pattern failures.

My van has had to sit in the extreme cold in my driveway with a battery pack because of no resolution. Dealer still confirms "no parts available". This poses a risk to my kids outside playing in the driveway. I'd like to push this forward or find a solution since I don't have the option of selling the vehicle.

Have lost power steering intermittently while driving.

VIN: [XXX] 2018 Chrysler Pacifica Touring L Plus 3.6L Mileage at first failure: 52,930 On November 7, 2024 my 2018 Pacifica began losing coolant (I had to refill it multiple times) and exhibited morning engine shuddering/stuttering. I took it to Century Chrysler Jeep Ram in Mt. Airy, MD (Repair Order #XXX). They performed a 5-hour cooling-system pressure test and borescoped all 6 cylinders. Their notes state: “no coolant was found… no leaks… held pressure for entire 5 hours… could not find any leaks.” They replaced the spark plugs and performed a tune-up (total charged 1,606 after discount). Their own paperwork admits it “could be internal engine issue’s” and “will have to wait till gets worse.” They even wrote an estimate for a cylinder leak-down test but never performed it. The vehicle ran normally for only two days. The shuddering returned and rapidly progressed to complete no-start/stalling (engine would not crank). On December 17, 2024 I took it to Limitless Auto Solutions in Monrovia, MD (another Chrysler-authorized shop, Repair Order #XXX). They removed the intake manifold, all 6 spark plugs and coils to inspect for coolant intrusion. Exact diagnosis: “Rear Cylinder Head Warped – Coolant Intrusion In Cylinders 1 & 3” (Bank 1, rear head closest to firewall). They replaced the complete Bank 1 cylinder head, full gasket set, spark plugs, thermostat, coolant, oil, and related components. Total cost: 6,823.54 (paid in full; 36-month/36k-mile warranty issued). The first dealership’s failure to diagnose the known coolant-intrusion / warped-head defect (despite a 5-hour test borescope) directly caused the engine to catastrophically worsen, creating a clear safety hazard of sudden stalling or hydrolock while driving. This matches hundreds of identical complaints on 2017–2025 Pacifica 3.6L vehicles. I request a full investigation and recall. Both repair invoices are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the area near the glove box to reset the star bus connection. This has happened before but usually on startup. Dealer not able to repair after $1600 charge. This is the first time it happened while in motion. Again. Seems to be a common enough issue that there are several you tube videos with thousands of views.

When driving steering at a slight angle to the right it feels like it sticks when corrected with a slight turn to the left.

While driving vehicle suddenly, and randomly, has a loss of engine response whole pressing the accelerator. Engine randomly shuts off while parked or at a traffic light, and can be difficult to restart after causing a traffic hazard.

When encountering a long gradual curve on the highway, the steering sticks and does not return to center unless a conscious effort is made to turn the steering wheel back. If this is not done the vehicle would continue into a state of over-steer. Although this typically happens at highway speeds (55-75 mph), it has occasionally occurred at slower speeds (35-45 mph). This has been reported to two different Chrysler dealers numerous times since I purchased it in February 2018 and neither acknowledged the condition. Each time both said that I am the only owner to report the incident. This has occurred in virtually every state along the I95 corridor from Massachusetts to Florida. The current odometer reading is 101,386.

As I was entering [XXX] between [XXX] and [XXX] the check engine light came on and a warning about finding a service charging station. The accelerator then stopped working, the car stalled out and I was unable to drive the vehicle. Thankfully, I was able to navigate the car to the breakdown lane as it decelerated. I then had to get a tow to the dealership. The engine light came on several times over the last few months prior to this incident but the dealership at shoreline Chrysler jeep dodge were not able to fit in the car to diagnose the issue. Their negligence led to this dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the yellow EPS (electrical power steering) light came on. Steering felt more stiff than usual. After parking the vehicle and turning the engine off to make a stop and coming back to turn it on (approx. 5 minutes later) the light was now red. Power steering had completely failed and would not work at all.

1) While in a gradual turn, with the steering wheel in the 10 or 11 o'clock position, and/or in the 1 or 2 o'clock position, the steering gets stuck and requires to over correct. This happens pretty much all the time and it is very scary at the moment. It feels like you need to yank the wheel so much that you might hit a car next to you. Apparently this is a very known problem with this 2018 Chrysler Pacifica. At the dealership, we have just been brushed off and told they cannot re-create the problem, but yet you can google search and see how many people have this problem. The vehicle is available for inspection. There are no warning lamps or messages when this happens. This has been happening since we bought the car in 2018. 2) Loss of power while in a turn. Quite a few times I have been making a left hand turn at an intersection and during the time I am accelerating, there is a couple second period where it feels as though I have lost power and am just coasting, but then the power kicks back in. I'm not sure if the car is not getting fuel to it, or if its power steering. It just feels dead, but there are no warning lights, messages or symptoms prior or during. I have not had this inspected yet, and it has happened a couple of times in the last couple of months.

Chrysler Pacifica 2018 about 56000 miles. Transmission seal is leaking that’s manufacturing defect. Chrysler is denying the warranty as this vehicle in not in recall for repair. Please advice Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2018 Pacifica with 3.6L engine. Blown head gasket at 69k miles with coolant leaking into cylinder 5. The engine is very hesitant upon acceleration and can be dangerous when pulling out into traffic. This is an all too common issue and needs to be addressed by Chrysler. Engines should not be failing this at 69k. I change oil every 4k miles which is way ahead of the recommended schedule by Chrysler. Coolant was done by the dealer after radiator replacement for a radiator leak at 52k miles.

On February 16, 2026, my vehicle was diagnosed by Safford Brown Chrysler Dodge Jeep Ram with a failed catalytic converter/manifold. While I am approximately 17 days past the 8-year calendar window for the Federal Emissions Warranty, my vehicle has only 77,337 miles. This is 2,663 miles below the 80,000-mile federal limit. The failed Bank 2 Maniverter assembly has a confirmed crack that allows raw exhaust fumes and carbon monoxide to enter the vehicle cabin via the HVAC system. Warning lamp appeared on 2/13/26.

Vehicle went into limp mode Twice. 1st time on 10/28/24, Technician found fault for Hybrid Battery pack, Chrysler technical service bulletin said to clear fault then drive, if fault did not come back release the vehicle Work order stated, Bring vehicle back if it happens again and replace hybrid battery. 2nd time, 2/06/2026 vehicle went into limp mode again while driving. My safety and the safety of others was put at risk as I was driving on a highway at 65 MPH and suddenly without warning and no braking involved went down to 20 MPH. A very unsafe maneuver as the following vehicles had no indication I was braking or Slowing down. The dealer has confirmed the limp mode incident but so far has been unable reproduce it. The vehicle and components have only been inspected by the dealer. The warning lamps and messages only came on as the event unfolded. A sudden and uncontrollable loss of power. The dealer states that they believe the hybrid battery pack is failing, but Chrysler, Stellantis will not replace the hybrid battery pack unless the dealer can reproduce the incident. Extremely dangerous thing to try and recreate.

electronic stability control light came on and car shook. states I need to service it.

The mid-row driver's side seat release cable suddenly permenantly lost all tension, preventing the seat from latching into place both during operation and while stationary, leading to it sliding forwards/backwards with the vehicle in motion. The seat that experienced the failure is at present still avaliable for inspection - and the issue occurs frequently enough that a DIY fix can be found online. However, given that the faliure occured without any human interaction with the failed component, it seems prudent to report it here. No warning lights or prior symptoms appeared prior to the issue surfacing. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking spot, it was difficult to accelerate over a patch of ice. The contact depressed the accelerator pedal, and the vehicle accelerated quickly and failed to stop while depressing the brake pedal and the vehicle drove through a fence and crashed into a brick building and stopped. The contact stated that prior to the failure, the U-Connect phone feature disconnected independently. The failure had never occurred before. The contact stated that the U-Connect failure might have been linked to the unintended acceleration failure. No injuries were sustained. A Police report was not filed. The fence and a side of the brick building were damaged during the crash. The vehicle was initially towed to the residence before being towed to a Collision Center, where the vehicle was deemed a total loss by the Insurance Provider. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was approximately 159,000.

At 120,000 miles the head gasket has started leaking into the cylinders. We are unsure if it is reparable or if I will require a new engine. This is a know problem with Pacificas and is an issue they should be fixing since the problem is on the engine part they installed.

I am experiencing a serious brake safety issue involving the brake booster on my Chrysler Pacifica. When braking, the pedal becomes extremely hard, pushes back against my foot, and requires excessive force to stop the vehicle. In some instances, when I am at a complete stop, the brake pedal pushes upward and the vehicle begins to move forward on its own. This issue causes a loss of braking assist and significantly increases stopping distance, creating an unsafe driving condition and risk of collision. The problem occurs intermittently but has worsened over time. Chrysler/Stellantis has acknowledged this brake booster defect by issuing a warranty extension; however, they have not issued a safety recall. I was denied repair coverage solely because my vehicle is now outside the extended warranty period, despite the fact that the defect is known and directly affects braking performance and vehicle control. This is not normal wear and tear. It is a failure of the brake assist system that compromises safe operation of the vehicle, whether driving at speed or stopped in traffic. The condition presents a clear safety risk to occupants and others on the road. I am submitting this complaint so NHTSA can investigate whether this defect warrants a formal safety recall.

As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off fast and a loud clunk sound and the Fuel pump module exploded gas sprayed all over the gas station. Huge fire hazard and the car began to smoke Vehicle experienced a sudden catastrophic fuel system failure involving fire risk and loss of propulsion. The incident occurred without warning and created a serious safety hazard to occupants and surrounding traffic. This vehicle is a Chrysler Pacifica Hybrid. Similar failures involving fuel system and hybrid control logic have been widely reported. The manufacturer was contacted but declined to properly document the safety incident. This failure is not consistent with normal wear and tear and represents a potential safety defect. Key details to include when submitting online: - Sudden loss of propulsion - Fire risk / fuel involvement - Hybrid system interaction - Manufacturer declined to document incident

The steering has been sticking causing oversteering at different speeds. This has been getting progressively worse as time has gone on. This is a serious issue as the oversteering to get the car back in a lane is going to cause a serious accident especially at higher rates of speed on the interstates.

In at least 3 different drivers experienced the engine shutting off while driving at low speeds. It happened either while stopped at the traffic light, or shortly after being stopped at the traffic. The engine stalled and the message on the dash said to stop the vehicle, turn it off, then turn it back on. Fortunately, we were able to coast to a stop and follow the procedures. We replaced the fuel module and fuel pump, which did not help. I did some research last night and found an article from CBS News dated 01/12/2018 for this issue that recalled some of the Pacifica minivans starting with the 2017 model. Our van is a 2018 Chrysler Pacifica. I suspect it was built AFTER the recall, but the software was not fixed when built. I want this fixed under the recall umbrella so I don't get charged for something Chrysler already new was a safety problem.

My vehicle went in for recall 73B at the end of August 2025. Every since the recall it has been back to the dealer for multiple check engine lights, service hybrid system, abs system, battery heater fail, blind spot warning temporary unavailable, service shifter(would not go into gear), parking brake, stability control light, partial loss of power steering while driving, service electronic throttle control, and service airbag messages. The van has been to the dealership 4 times for these messages. They have replaced components, tried to find loose wires and connectors, replaced the 12V battery, and other fixes. The van will drive normally for a few weeks, and then they come back. On the latest visit (4th since 73B recall) it's been at the dealership for 31 days and counting. The dealership is waiting on Chrysler to figure out a fix for the van. The vehicle has over 50 stored messages. This recall was supposed to monitor the hybrid battery for early indications for a fire, but according to the original recall all batteries are assumed to have the manufacturing defect that leads to spontaneous fires. This van is unsafe, and we never know when it will work correctly. The van operated normally before the recall software was installed.

Engine head gaskets replacement with less than 70k miles. I noticed than other owners are having the same issue. an expensive repair with a vehicle driven very little .

Head gasket blew due to defective engine block at 69,000 miles, confirmed by mechanic.

Intermittent sticking sensation at 11 and 1 o’clock

On October 31, 2020 (before our purchase of the van) the previous owner had to take the van to Chrysler for hesitation in the transmission shifting. On June 14, 2021 (only two weeks after purchase), we had to drop it off for intermittent shifting issues with what seemed like skipped gears. No engine light came on, and the van was returned stating an inability to reproduce the issue. On February 7, 2022 we brought the van to Chrysler after taking it in a few times to Carmax to resolve the the disabled "Start/ Stop" System. The light would intermittently come on indicating the system was unavailable, and shifting would be erratic. An inspection and recall work for the PCM was performed. In June of 2023, the UConnect System stopped working intermittently. The gears were still shifting roughly with the shift knob becoming increasingly more difficult to turn. An independent shop found no solution with an unknown timeframe on the delivery of a new transmission. In June of 2023 while driving, the van shut off completely while in motion. After a few minutes, it started up again and drove as if nothing was wrong. June 24, 2023, we took the van to Chrysler with the same issues. At the time there was still a back order of transmissions for the van. Upon contacting Chrysler, we found out that there was a recall effective on the new transmission and the company rush ordered the part to the shop. As well, the Uconnect system was also addressed. The issue was fixed. After a few years of reliable service, the van functioned normally with rough shifting and start/stop system failures still an issue. In January of 2024, the van would not start at first try. Often my wife was able to get it started after sitting for awhile. In other cases, changing the key fob helped. Changing the AUX battery repaired the issue temporarily. Now it won't start at all. The starter was misdiagnosed by an independent shop with Chrysler finding a failed transmission once again.

At 48,445 miles, the vehicle's engine experienced a catastrophic internal failure involving Cylinders 4 and 6. The failure resulted in a sudden loss of motive power and engine misfires while the vehicle was in operation, creating a severe safety hazard and risk of stalling in active traffic. A certified mechanic performed a cylinder leak-down and compression test, confirming internal engine failure consistent with the known 3.6L Pentastar cylinder head/gasket manufacturing defects. The vehicle is now unsafe to operate. This failure occurred well before the expected useful life of the powertrain and appears consistent with the defects alleged in the class action Maugain et al. v. FCA US LLC. No warning lights illuminated prior to the immediate failure.

Car will not start with push button and/or key fob push. Problem started 10 months ago with dead stop/start battery. Both batteries were replaced and then two months later stop/start system failed at stop lights. Car would stall once break was released to go. Had car serviced, starter replaced. Next day, car stalled and would not restart in parking lot, service department could not find any problems and no error lights found so the solution was to turn stop/start system off. A few months later car would not start on first try, took several pushes and sometimes a keyfob push. Sometimes "no key fob detection" light. Car was sent to service center again and they could not find any problems. At this time car only starts on 2nd push. Problem has worsened over the last 5 months, car takes at least 5 tries to start or doesn't start at all. Additional observations: brake gets very tight and pressurized after the first attempted start, steering wheel is locked.

The steering becomes stiff or seems to get stuck when between 10 or 11 o'clock position. It appears to be slowly deteriorating. It has not been reported yet and no warning lights showing. It does not yet stop the vehicle from being in control. It has been noticed over last year and not always as severe as other times.

Head Gasket Blew at 102,000 Miles which caused windows to fog up on freeway.

Original code displayed was for a misfire on cylinder 5. Vehicle wouldn’t start and we had it towed to a Chrysler dealership for a diagnostic. Dealership stated it had a cracked head gasket. Based on research this is a common problem among Chrysler pacificas where it’s specifically happening on cylinder 5. Regular maintenance has been done and prior to the issue it idled roughly. The next morning the vehicle wouldn’t start.

Blown head gasket.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds, the steering wheel locked up while attempting to make a left or right turn. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the steering column needed to be replaced. The manufacturer was notified of the failure and informed the contact there was no repair for the issue. The approximate failure mileage was 81,000.

I am experiencing the issue that was widely reported in the news on 9/8/2025. The steering starts to stick when the wheels are turned on gentle curved. This happens after about 1 hour of driving, and it most likely to happen between 45mph-65mph. Car has approximately 58,0000 miles on the odometer. This is a massive safety issue, a driver should not have to fight the steering wheel to maintain control of the car. Problem has not bee reproduced by mechanic or dealer. No warning lights come on during the event.

The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are two separate batteries that control this function and both of them have been replaced. The entire steering rack and steering column have had to be replaced. The front suspension has also had to be replaced because the tires wear out very quickly. The alternator, radiator, and motor mounts have also had to be replaced. The van is available for inspection. At the moment the vehicle will not start and I have been advised that it needs a new starter. This vehicle is a safety risk and it puts others at risk as well. These problems have been diagnosed and confirmed by at least three different service centers including a Chrysler dealership. I generally do not get any warning lamps, messages, or symptoms when the van stalls.

Blown head gasket leading to engine failure.

After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 11/24/25, the vehicle's check engine light illuminated. Code U0412 is identified as a 'stored' code upon pulling OBD information. This is described as "Invalid Data Received From Battery Energy Control Module 'A'" indicating failure of the high voltage battery pack and its control system. The HV battery is available for inspection upon request. My safety and the safety of others are at risk because the recall was issued to prevent a battery fire. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. The check engine light, appeared within days of the recall service. This strongly indicates the recall procedure, specifically the mandatory battery integrity test, was not completed correctly, and/or that there is a failure in the underlying recall procedure itself. This is a widespread issue, with numerous owners reporting the same post-recall failures to their dealership, online, and to Chrysler Cares customer service without satisfactory resolution.

Steering sometimes catches momentarily at the 1 o'clock and 11 o'clock positions. Seems most common during turns at highway speeds. Been monitoring intermittent occurrences for about a year. On 11/26/2025, it occurred several times in close succession while making gradual turns going 35 to 40 mph.

Head gasket failure number two cylinder created Hydro lock and destroyed motor 105K miles

This letter concerns repeated and life-threatening failures involving the transmission system in my 2018 Chrysler Pacifica Hybrid (CA License Plate: 8CEF638, VIN: 2C4RC1N79JR172609), covered under your lifetime transmission warranty for this model. Following two confirmed incidents resulting in unexpected engine shutdowns and critical transmission faults, I am formally demanding a full replacement of the faulty transmission assembly as required under California lemon laws and the issued lifetime warranty extension. Summary of Incidents & Reference to NHTSA Action NHTSA Action Number: RQ24004 pertains specifically to transmission wiring defects, resulting in short circuits and loss of motive power. The recall remedy under Campaign Number 23V-010 has proven inadequate for many 2017–2023 Chrysler Pacifica Plug-In Hybrid Electric Vehicles. NHTSA’s current recall query documents continued transmission failures after owner reports and software updates. Case Number: XXX was opened with Chrysler in response to my experiences, and reflects ongoing safety risks with this transmission. Incident 1 Date/Location: Sunday, September 1, 2025, 5:00 PM — Southbound I-5 near Downey, CA. Description: Sudden vehicle shutoff at highway speeds. Immediate hazard required emergency calls and intervention. Exhibit 1: Call log to Chrysler Downey at 5:07 PM included. Incident 2 Date/Location: Wednesday, October 29, 2025, 2:20 PM — Northbound I-5, Via De Lavalle exit off-ramp. Description: Dashboard warning ("Stop Safely, Vehicle Will Shut Off Soon") and loss of motive power. Towing, police, and emergency assistance required. Exhibit 2: Image of dashboard warning. Exhibit 3: Phone log of AAA towing, Delmar Police, and Sheriff calls, confirming duration and response. Warranty Information As a California owner of a 2018 Chrysler Pacifica Hybrid, your published material and user communications confirm a lifetime warranty for the transmission on this specific model, following NHSTA RQ24004

Well driving down the interstate my van slammed on brakes stated safety mode engine will.shut off soon. Now it will not start. It could have caused us to get in a serious wreck.

Vehicle was put into reverse and did not stop, it hit a pole. Then the driver tried to put in drive to get it off of the pole and it accelerated quickly and the driver could not stop the vehicle. There was little time to react as it hit the side of a building and airbags deployed. Driver stated that the car accelerated on it's own once it was put into gear.

On our 2018 Pacifica the head gasket is blown. This seems to be a very common issue with the 2018 model that Chrysler won't address. No one was harmed. The problem was confirmed by our independent mechanic. No it has not been inspected by anyone other than the independent mechanic. The check engine light came on after a rough start, coolant level started to go down, and white smoke from the exhaust. There are many complaints and many forums with Pacifica owners needing to foot the bill for these repairs. There is specifically something wrong with this engine from this time frame. Thank you

This van is a 2018 modified with a handicap accessible rear ramp. We purchased this van in 2021 and since it has spent 6 months the first time at the shop then it was at our facility totally not running for another 6 months we paid 400 dollars to tow it to a dealership they replaced the transmission it ran for 2 months and now doesn’t start it’s in limp mode and when it does start and run when your driving it loses all power suddenly. We have only put 3800 miles on this van in the time we’ve had it and we owe over 25,000 still on it. Nobody can figure out what’s wrong with it but we are very small residential care facility and we are unable to transport residents because we have a broken van that we still pay for do we can’t purchase another one.

The lock actuator on the sliding door does not function correctly. The same exact part in the same designed car (Dodge Caravan) has a settlement for this. This should also apply to the 2018 Pacifica. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At slow speeds while turning, the steering column shudders and vibrates. At higher speeds the steering seems to get tight and needs to be forced back in to the correct direction. This has been occurring for approximately 6 months. My car is out of warranty. It could become a dangerous situation.

Steering has been sticking when making turns.

We had the seat fail on one of our middle row seats. It lines up with a dealer service, and we believe the dealer probably broke it while performing other work, but we don't have before/after videos or anything like that to prove it. The issue is that there is a plastic piece that breaks, which means that the seatback no longer locks. This is apparently a common problem in these cars: https://www.pacificaforums.com/threads/broken-passenger-2nd-row-captains-chair-thoughts.54633/ https://www.pacificaforums.com/threads/fix-for-stuck-easy-tilt-2nd-row.47300/ https://www.reddit.com/r/pacificahybrid/comments/1kmsiuj/both_of_my_middle_row_seats_are_defective_they/ The dealer wanted something like $900 to fix it. This is a major safety issue; if the seatback failed during a crash it would mean the other safety systems in the car couldn't do their jobs. We have the broken seat in the garage - we've been driving around without it. I think the pictures in the Pacifica threads above are pretty useful, but if seeing in person would help, happy to meet up or something like that.

I have been experiencing a brake surge when I come to a stop, it has been a few weeks now (or maybe months). It feels like the regenerative braking is disengaging and the friction brakes are not engaging immediately. I am concerned this is a brake handoff issue and a major safety problem.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was no coolant in the coolant reservoir. The vehicle was taken to the local mechanic, who indicated that a coolant pressure test was needed. The vehicle was later taken to the local dealer, who diagnosed that the front and rear head gaskets needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.

At a stoplight the FCW ( forward, collision), warning dash light went on and engaged the brakes, thankfully, no movement was taking place.I had to put the car in park and then drive to be able to resume.This indicates that it could have occurred at high speeds, potentially causing a collision

2018 Chrysler Pacifica, 3.6L V6, approx. 66,476 miles. The vehicle began losing coolant with no visible external leaks. When cold, opening the coolant reservoir cap releases a strong hiss of pressure and coolant flows back into the tank. The check engine light appeared, first showing a cylinder misfire (resolved after spark plug replacement), then later a slow EGR leak code. Over the next several weeks, the coolant level continued dropping and the reservoir remained pressurized even when cold. Vehicle was inspected by Waxahachie Dodge Chrysler Jeep (RO #490099, Sept 2025). Technician performed a combustion gas test and confirmed exhaust gases are present in the coolant system. No external leaks were found. Diagnosis: failed head gasket allowing combustion gases into the cooling system and coolant to burn in cylinders. The technician stated overheating or warpage may have opened a path at the head gasket but found no external signs of overheating. This condition poses a safety risk—coolant loss and trapped pressure can cause sudden overheating, engine stall, or hydrolock while driving, potentially leading to loss of power or a crash hazard. The issue was confirmed by a Chrysler dealer and documented in the repair order. The vehicle remains available for inspection. Prior to failure, symptoms included the check engine light, rough running, and repeated coolant loss. There were no visible leaks or overheating messages. Manufacturer was contacted but declined assistance; dealer verified diagnosis and estimate for repair (~$7,800).

Power steering impaired while going about 35-40 mph around gentle curves. Carplay will no longer work with the USB port wired to phone.

The steering periodicall locks up. This doesn't happen offten and only lasts a second or two but at high speeds does give a scare to the driver. Also when turning the steering in a tight turn like in a parking lot, the steering jerks/wabbles.

As of late of September 2025, our vehicle had approximately 59,000 on the odometer. Around that time, the check engine light turned on. A few days later, white smoke began emitting from the exhaust. On September 27, 2025, the vehicle failed to start entirely. We had the car towed to Brooklyn Chrysler Dodge Jeep Ram (CDJR) for inspection and repair. The dealership performed a diagnostic check and provided the report on October 13, 2025, indicating that the issue was due to a failed head gasket. The repair's cost is $8,711.56.

When taking turns the steering "sticks" amd it takes extra physical force to "unstick" the car. While unsticking by turning the steering wheel harder than normal, it either crosses into uncoming traffic or runs off the shoulder. It unsticks but with the extra physical force, it generally causes you to over correct and/or swerve/veer all over the roadway. 2018 with 72k miles

In July of 2021 I bought a used 2018 Chrysler Pacifica Touring L with about 21k miles on it from a massachusetts Cadillac dealer for ~$27k. in august of 2024 i took it to a massachusetts Chrysler dealer because my mechanic, while troubleshooting battery/start issues, noticed there was no coolant. The dealership told me there's a cylinder 6 misfire and coolant leaked into the engine. And that the car needs a new engine and that'll cost me ~$8k. and that their diagnostic fee was $150. The car has about 63k miles on it. In the two months before this issue, i put ~$1.5k into the car for two new tires, new back brakes, new sway bars and an oil change. in august of 2024 the car was no longer covered by any warranties. After talking to my mechanic and reading through a number of online car forums, it seemed likely that this was more than a chance event. there were known defects with the engine. and a relevant lawsuit: [XXX] [XXX] i reached out to Chrysler cares but they were not responsive. When i got people on the phone, i got the run-around and had my time wasted. i needed Chrysler to replace the engine on their dime in a timely fashion. i needed a working, reliable, safe car back immediately. Not in a couple weeks or if/when they decide to respond and resolve the issue. i needed it when i got the news the engine was toast. i had to spend money on car rentals. i had to pay $8k+ for a new engine. chrysler didn't pay a dime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering sticks when when turning in curve left and right turns causing me to sometimes over correct.

PE25009 - My van has a fault in alignment with this investigation. On long turns with the wheel between 11 and 1 the steering feels heavy then it feels like the system overcorrects. It has done this intermittently for a few months now.

I was driving and the van suddenly lost all propulsion. Brakes and steering and dash lights functioned, but there was a red turtle icon and error message about a system failure. The accelerator pedal did nothing at all. I was able to coast off the side of the road to a place to pull over, but that could have been a terrible accident if I lost power like that on I-95 or any other major highway. My husband came and we switch cars (kids, car seats, etc) and he was able to get the van to start after half an hour. It had check engine lights on for things, but the dealer said to bring it in because it was drivable again. Despite brining it in as told, with check engine lights on that they saw, they said they could not reproduce it and couldn't find codes for the check engine light (even though I pulled them from my own OBD2 diagnostic plug tool and took photos of the codes) and eventually said I have to take the car back, despite no cause or resolution. These cars have known faulty battery issues and a large number have been replaced already, but Chrysler isn't authorizing dealers to do that unless they can reliably reproduce the failure. Very frustrating to see Chrysler not go the route of other manufacturers who sourced their batteries from the same plant and ended up proactively replacing them for consumers. While Chrysler's many recalls for the hybrid battery system software have probably made it detect faults earlier to try to prevent fires, they are still known to happen, but now in addition to a fire risk, we also have a car that has a much higher chance of just losing power while driving due to over sensitive battery monitoring, or a plain old faulty battery that just isn't faulty 'enough' for Chrysler to authorize a replacement. So frustrating and dangerous.

While driving, the Pacifica lost all engine power in the middle of an intersection while traveling at 34 mph. All the dash lights blinked and sounded alerts. The car then showed U1267 and U0416 diagnostic codes.

While driving at a steady 65 mph, I suddenly lost power steering, which severely reduced my ability to steer the vehicle. I was able to safely brake and pull over. After turning the car off for a few minutes, steering function returned to normal. A few hours later, during a second drive at approximately 35 mph, I experienced the same issue again while turning onto my street. The steering wheel became extremely difficult to turn and required significant effort with both hands to maneuver the vehicle into the driveway. This sudden loss of steering control posed a serious safety risk-not only to myself, but also to other drivers on the road-and could have easily resulted in an accident. No warning lights or dashboard alerts were displayed at any point. The vehicle was towed from my home to the dealership. Upon inspection, the issue was reproduced, and it was confirmed that the power steering system had failed and required repair, along with related components. All necessary repairs were completed and paid for out of pocket.

Vehicle lost all internal communications while driving. During this incident propulsion was lost, turn signals, hazards, power brakes, power steering, all electronics except speedometer failed. I was unable to put indicators on during this incident outting others at risk. It appears hazards and turn signals are CAN communication which is absolutely insane and a severe design flaw.

Absolutely, [XXX] — here’s a more natural, human-sounding version of your NHTSA report draft: --- Vehicle Issue Report: Chrysler Pacifica I’m reporting ongoing issues with my Chrysler Pacifica that I believe could be safety-related: Clunking Sound: The vehicle makes a clunking noise when shifting gears. Steering Stickiness: The steering doesn’t always respond smoothly — it occasionally sticks when turning. This makes the car go wider than intended during turns and lane changes, which feels unsafe. I’m concerned they may point to a larger mechanical issue and could affect driver control. I’d appreciate it if NHTSA could look into whether this is part of a known defect or something that needs further investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Blown Head Gasket (Cylinder 3 Misfire) After having 2018 Chrysler Pacifica Touring L serviced at Chrysler Dealership, technicians found small leak coming from Oil/Coolant Filter housing unit. Part was replaced and few days later vehicle had a misfire and had flashing Check Engine Light (CEL). Car was towed to dealership, technicians said code seen was P0303 (Cylinder 3 Misfire). Tech, replaced Ignition coil for cylinder 3 and cleared codes. Two days later on start up, P0303 (cylinder 3 misfire) came back with CEL. Tech cleared codes and could not re-create CEL again. Two days later P0303 came back. Technicians performed more diagnostics and confirmed blown head gasket. This seems to be a very prominent issue with 2017-2018 Pacificas, more notably Cylinders 1, 3, & 5. The catalytic converter sits above the firewall cylinder bank and possibly is causing this possible engine failure due to excessive heat and poor heat dissipation capability over time. If not caught quickly, coolant can leak into cylinder affected and then overheat engine causing irreversible damage. This situation can also create a very hazardous situation if driving into speeding traffic from a turn and engine misfires, my vehicle could be rear ended if acceleration does not happen quickly enough.

The engine failed at 104,000 miles despite proper maintenance. The vehicle is used by my wife and three children, and the engine unexpectedly experienced a head gasket failure while on the highway, with no prior warning except for a known issue acknowledged by Chrysler. I am now faced with the costly repair of replacing the engine. As a family relying on this vehicle for daily needs, including school and work commitments, I am disappointed that such issues persist in this model despite widespread reports of similar problems.

Problem: Steering wheel sticking in turns. I own a 2018 Chrysler Pacifica. The issue am facing with my car is that the steering wheel is sticking while trying to turn. This issue seems to be happening to so many Chrysler Pacifica owners.

The contact owns a 2018 Chrysler Pacifica. The contact stated that the sliding doors failed to close as intended and unintendedly open after being closed. The vehicle was taken to the dealer, where the contact was informed that there was a related software update available to correct the failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 55,000.

My 2018 Chrysler Pacifica has ongoing electrical problems that match the same symptoms described in existing recalls, but my VIN is not included in those campaigns. The issues began around 08/30/22. The vehicle has experienced stalling, electrical shutdown, dashboard warning lights, loss of power steering issues, failure of the start-stop system, dead batteries, loud creaking, popping, squeaking noises from the front suspension, especially when turning, backing up, steering lock, or going over bumps. These events began in 2021 and continue despite numerous repairs at mechanics and dealerships. Despite repairs and inspections, the problems continue. I have reviewed NHTSA recalls and found recall numbers 18V524000, 20V334000, 19V143000 as well as battery ground recall for 2017–2019 models, and my vehicle’s problems are identical to those safety issues. The dealer confirmed that my VIN is not covered, so I have been responsible for repair costs. These defects create a serious safety hazard, especially when the vehicle stalls or loses power while driving. It places my family and other drivers at risk of a crash. We have been stranded on highways and in the center of busy intersections due to loss of power. I strongly request that NHTSA investigate whether the existing recalls should be expanded to include additional VIN ranges, since many 2018 Pacifica owners (myself included) are experiencing the same electrical failures. I have had the vehicle inspected/repaired on: 4/15/21, 9/15/22, 10/2/23, 11/22/23, 8/10/24, 7/21/25, 8/7/25, 9/23/25 for battery ground, electrical module replacement, wiring repair, and strut repairs. The issues persist despite these attempts.

Back up camera freezes or shuts off almost causing collision

After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 08/25/2025, the vehicle's check engine light illuminated on 09/09/2025. I was inundated with multiple failure lights including; check engine, service electronic throttle control, service hybrid electric vehicle system, blind spot alert, and I felt like I lost power steering. I was unsure if the van was safe to drive, but was able to get it to the dealership. They were able to pull multiple codes. Including the one for the check engine light. They decided that the problem was related to the ABS control module. They replaced it and the van has been fine so far. It seems these error codes are widespread after performing recall 73B. Many other customers are complaining of the same thing. I believe these errors are from the testing to the High Voltage battery, and their 'software fix'. It's not safe to lose your power steering while driving. It's not safe to have multiple error codes continuously going off while operating the car. It's not safe to have a family car that we have been told twice to not park in the garage, charge, or park near a structure. This is their second attempt at 73B, and overall the second fire recall. My van and high voltage battery are definitely available for inspection.

Over the past two weeks, on three occasions, the steering "stuck" momentarily (for about a second each time) during low-speed small turns at around 15 mph. Once, a "Service Power Steering" message appeared for approximately 2 seconds, then disappeared; we did not see this message again. Yesterday, the steering locked completely when moving the vehicle from a parking space. We were unable to steer at all while trying to move the vehicle forwards or backwards out of the space at about 5 mph. Turning the vehicle off and on again did not resolve the issue. A "steering wheel and exclamation point" warning light appeared on console. Vehicle was towed. Dealer's service department will investigate.

When going into a turn, the steering wheel hangs and requires more force to straighten out

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and attempting to turn the steering wheel slightly to the left or the right, the steering wheel was sticking, causing the contact to use added force to straighten the steering wheel. There were no warning lights illuminated. The vehicle was taken to be diagnosed, and the contact was informed that the electronic steering system had failed. The contact was informed that the steering system needed to be repaired, and the rack and pinion needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,500.

Steering seems to catch at times, generally when the steering wheel is around 1 and 11 o'clock, steering wheel has to be turned harder to be straightened out which and lead to over correction and can possibly cause an accident, this has happened multiple times while driving

The steering wheel sticks forcing you to almost have to jerk the wheel to stay in your lane. Seems to be highway only. Very dangerous This was not a one time occurrence. Happens every time the car is driven on the highway

I have written about repeated issues with Auto Start/Stop on this vehicle. Prior dealers have not been able to isolate the problem. Some of the problems seem to mimic a much earlier issue that went to court but did not happen during the timeframe of the class action suit. The prior submission to NHTSA was with this tracking number: 11681967 . I am now submitting repair information that aligns with my complaint of the Auto/Start stop on this vehicle. I am submitting this because it helps to support my earlier submission. Thank you

Mid February 2025, while driving through a university campus 25 mph the vehicle died. All dash indicators went out, lost engine power, no warnings or indicators displayed on instrument panel. I held onto the steering wheel until stopped in the street without hitting college students or cars. Shifted to Park. Turned off and tried to start but the dash remained out and no engine start. Turned engine off again. Removed key fob. Got out of vehicle and waved traffic to go around. Got back in and started with success. Days later dash displayed hybrid charging maintenance required. Took vehicle to dealer and reported problems. I reported the issue on Chrysler web page. Dealer told me that the problem is a failed hybrid battery. Waiting for under warranty hybrid battery repairs.

The steering occasionally makes noises and sticks while turning. I feel that if this happens at the wrong time it could potentially cause an accident.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at speeds above 30 MPH, after making a slight turn to the right, the steering wheel became sticky, and added force was required to turn the steering wheel back to center. The vehicle was taken to the local dealer, who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of the NHTSA Action Number: PE25009 (STEERING). The contact indicated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 114,000.

Often when making a gradual turn such as exiting an interstate onto the off ramp, the steering wheel will stick/lock at the 3 o clock position. This requires considerable force to return the wheel to the 12 o clock and straight position. I took it into the dealership and they found nothing wrong but it seems like an issue with the steering rack. I've heard numerous reports of others encountering this as well and I want it to be known this is a common issue. There is no grinding, scraping or noise indicating something is broken but seems to be a manufacturing defect. It is extremely dangerous and can sometimes be rather difficult to correct the wheel.

Steering experiences sticking during gradual curves in the road. It requires some effort to return the steering wheel from the stuck position and I’m worried that it won’t someday and cause a collision.

while driving on I40 east of Ashville, the power steering became sluggish. like turning in molasses. I had to manhandle the steering wheel to complete the turns (at 70 mpg). My wife also drove on I40 and felt the same thing I was feeling. The next 3 days it did not do it again, I was driving in town. Later I felt it while going on a curve at about 62 mph. This also happened to be going up an incline. Earlier on i40 it did not mapper if going up hill or down hill.

The contact owns 2018 Chrysler Pacifica. The contact stated that while driving and making a slight left turn on several occasions, the steering wheel became stuck and failed to return to the center. Additionally, the contact stated that the steering wheel was forcefully returned to center to straighten the vehicle. The vehicle was not diagnosed or repaired. No further information was available. The failure mileage was approximately 125,000.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving at undisclosed low speeds, the electric power steering stopped functioning properly after the contact heard an abnormal crunching sound coming from the front end of the vehicle. The contact also stated that while driving at an undisclosed speed, the vehicle briefly jerked and jolted during acceleration as if the transmission was slamming into gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic for regular maintenance service, and the contact was informed that the motor mounts needed to be replaced. The vehicle failures were not diagnosed during regular maintenance service. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 121,000.

The vehicle jerks or hesitates to shift into gear when I get near 35 mph. It is forceful and loud. Somewhat like initial jerk pulling off from a roller coaster. My safety and the safety of my children have been at risk because slow moving vehicles are a hinderance to the flow of traffic. I have almost been rear-ended several times as the speed limit has increased in an area and I can't increase my speed as quickly as others behind me. Also, the delayed acceleration with the force of the jerk causes me to move forward too fast. This seems to be a transmission problem that all of the dealers in the area try to ignore. They claim they cannot reproduce the error but it happens each time I drive it. The vehicle has not been inspected by the manufacturer, police, nor insurance representatives as I have not YET had an accident from this safety issue. There were no warning signs when the issue first appeared. I first noticed it the day after purchasing it from Westgate Chrysler Jeep Dodge RAM, 6421 Old Westgate Rd, Raleigh, NC 27617. I reported the issue to them within days of noticing and brought the vehicle in several times for troubleshooting. I have since switched servicing over to Crossroads Chrysler Dodge Jeep Ram of Henderson. They recognized that my batteries were both dying and replaced both of those. That never stopped the jerking/hesitating, it just made it less intense. I brought it into that dealership as well for this issue several times and they cannot reproduce the issue either. I have searched online for solutions and on a Pacifica forum online, many other owners note this issue with low mileage on their vehicle. This is indeed a manufacturer issue that it seems the manufacturer wants to cover up and dealers have no solution for it because of this.

When negotiating some turns the steering wheel "sticks" and resists turning back out of the turn a little. It makes slight corrections jerky.

Steering wheel feel like it’s get stuck

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the vehicle stalled. The contact had to press the PUSH-to-Start button several times for the vehicle to restart. The contact stated that the lights were out on the gear shifter. The driver was able to shift to park and then continued driving. The vehicle was taken to the local dealer, where it was diagnosed with a corroded wire in the active grill shutter system. The vehicle was repaired, but the failure recurred. The contact replaced the battery. The manufacturer was contacted and referred the contact to the local dealer and also the NHTSA Hotline. The failure mileage was approximately 120,000.

When beginning to move from a stop, the transmission occasionally does not engage for a few seconds and allows the vehicle to drift unexpectedly before it slips in gear and moves. Also, occasionally when shifting gears once moving, the transmission “pops” into gear, which feels as if I have been rear-ended. This has been happening for a few years and has been at the dealership 5 or so times with no resolution.

Power Steering seems to have outages.

Report is related to the probe into a sticking sensation on gradual turns. Particularly when at the 1 and 11 o clock position.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and turning, the steering wheel was sticky and failed to return to center automatically. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

The contact’s employer owns a 2018 Chrysler Pacifica. The contact stated that while driving on several occasions at undisclosed speeds and making a turn, the steering wheel became stiff and required extra effort to return the steering wheel to the center. There were no warning lights or messages available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 204,000.

Steering feels like it sticks when going around curves. Has been happening since we bought the van

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving approximately 40-75 MPH, the steering wheel partially locked up. The contact used extra force to correct the failure. The failure had occurred while the steering was turned at a certain angle. The steering wheel was sticking while turning at the 10 o’clock or 2 o’clock positions. There were no warning lights illuminated. The contact located an article regarding NHTSA Action Number: PE25009 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 55,000.

The contact owns a 2018 Chrysler Pacific. The contact stated that while driving at various speeds and making slight turns in either direction, the steering wheel became sticky while attempting to return the steering wheel to center. The vehicle was taken to the local dealer, who replaced the steering rack, but approximately two years late,r the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Check engine light came on the day after the automatic start/stop light came on. Engine code read cylinder 4 misfire. We switched all the spark plugs and changed the cylinder 4. A couple days later check engine light came back on brought the vechile into Bergstrum. They put in a name brand cylinder 4 plug and spark plug, 2 weeks later the light came back on, same exact issue. They are now claiming it’s an engine issue potentially. Sounds like this is a BIG problem for 2018 Chrysler pacificas.

My van completely shut off, and all lights on the gear shifter stopped working. Yes, it is available for inspection until the gear shifter is replaced, as recommended by the dealership. The van lost power just as I lifted my foot off the brake to proceed into an intersection. This sudden shutdown created a traffic backup behind me and could have put me and others in danger had I entered the intersection. The issue has only occurred once for my husband while driving but has not been officially reproduced or confirmed by a dealer or service center. Yes. I took the van to the dealer, who suggested replacing the battery and the shifter. I replaced the battery and ordered the shifter, but the second failure occurred after the new battery was installed. In addition, I’ve noticed a continuous clicking sound coming from the van after it is turned off, which does not stop for approximately 5 minutes. There were no warning lights or messages before the failure. After the van shut down, the “start assist” light came on, and it did not turn off until about four days after the battery replacement.

The shifter nob will not turn on and move out of park. When I open the glove box and tap on the CAN-C Bus star connector the nob will then turn on. Other issues also with electrical throughout van dealing with the CAN-C such as driving and then it shifts very hard. And door not closing on the side.

Vehicle will start but the shifter will work. It threw a check engine light and check hybrid system code. You cannot get the vehicle out of gear and the shifter will not light up. After shutting the vehicle off and on 3 times it erased and acted like it never happened. This is the third time it has happened. What’s bad you can drive somewhere and be stuck there for hours not knowing if you need a tow or it’s going to reset again. Don’t know if something my happen while driving as well.

Electrical adaptive, cruise control, forward collision warning, and shifter all malfunctioned. It is available for inspection. There was failure to accelerate at an intersection which almost caused vehicle to be rear ended. The error codes have been pulled and shown by O’Reillys auto parts. The vehicle is pending inspection by an independent mechanic. The adaptive cruise control the Ford collision, warning and service shifter warning lamps all appeared shortly before this problem occurred.

The transmission KICKS into 2nd gear at times and it feels like I've been rear ended. Also sometimes when that happens the car will accelerate on it's own, I am surprised that I haven't hit anything or anybody when that happens. And other times it will cut out altogether and loses power. This is definitely a safety issue. I can't understand why Chrysler will not do anything about this issue. It can be very dangerous. This has been going on for the 4 years that I have had the van.

Auto start/stop alarm displays in dash. Have taken it to two different dealerships and they say they can find no problem. They car hesitates when stepping on the gas. There have been incidences when the car stalls all together. We have now noticed that the issue is more prominent when the weather temperature is hot like over 90 degrees but especially if the temperature is over 100 degrees. Also just recently within past few weeks the car will stall but keeps going though you cannot accelerate, however, you do not lose steering ability. You have to pull off the road and shut the car down and restart it and then all components work properly. Again this is happening when weather temperatures run high. This has been an issue last year as well. I called Chrysler and got a Star Case # 91330213 but then we stopped having the problem. Most likely because it got cooler but we are having issues again this year now. What is interesting is that the dealerships say they cannot find any code being set off because at times the auto start/stop alarm will reset and then they say they do not see an issue. Yet we know there has been an issue & continues to be an issue.

While slowing to a stop at a traffic light, the engine stalled unexpectedly. The start/stop system did not restart the engine when I released the brake pedal. Accessories (radio, lights, etc.) remained powered, but I could not shift the vehicle into neutral. After approximately 20 minutes, I was able to restart the engine; however, the transmission remained unresponsive and the engine could not be shut off using the ignition button. I was unable to shift to neutral or turn the steering wheel. Message on dash indicated shifter module required service, and indicated that the vehicle was not in park when attempting to turn off vehicle. The vehicle was only turned off by disconnecting the 12-volt battery. The vehicle was towed to a Chrysler dealership and diagnostics completed, showing error codes with the shift module. They were unable to recreate the problem and advised replacing the shift module. When inquiring about recall V53, the dealership service department indicated that this recall had been repaired on the vehicle in 2020. These symptoms match those described in Chrysler Recall V53 (NHTSA Campaign 19V-348) for 2017–2019 Chrysler Pacifica vehicles equipped with start/stop systems, which involves a loose battery ground connection. My VIN is not currently listed in the recall as it was reportedly corrected in 2020, but the issue created a hazardous situation by stalling in traffic, disabling shifting, and preventing engine shutdown. This could have resulted in a crash if traffic conditions were different. Please investigate whether additional 2018 Chrysler Pacifica vehicles not currently included in Recall V53 should be covered or if this is a recurring safety issue with the engine start-stop (ESS) on 2017-2019 Chrysler Pacifica vehicles.

Head gasket failure at a 107,000 miles.

This vehicle experience is intermittent installing or fails to restart after the engine shut down I verified there are currently no open recalls and I believe this may be related to a known PCM or emissions related issue

Quirk Chrysler Dodge Jeep RAM Of Dorchester refused to perform Recall 73B/24V-536 on my restricted-title Pacifica (reconstructed), citing Chrysler policy. That policy doesn’t exist in the recall bulletin. I need the BPCM software update and any necessary battery replacement under the recall.

The battery of my hybrid electric minivan was damaged during a recent factory recall, and Chrysler is refusing to correct the problem. Instead, they’re trying to charge me for a new battery. Here’s the background. I recently received a recall notice (73B) for my 2018 Chrysler Pacifica hybrid minivan that warned of a possible vehicle fire. I was advised not to recharge the van and to park outside and away from structures. In January, I took the van to Russ Darrow Chrysler in the Milwaukee Auto Mall to address the issue. The check engine light came on shortly after the recall work was complete (trouble codes U0412 and P0BBE). I took the van back to the dealership as soon as possible. I was told there was a serious problem with the high-voltage battery and that it may need to be replaced. Chrysler refused to authorize the repair, so the dealership cleared the codes and released the van back to me. On [XXX], the van lost all power while my wife was merging onto a busy highway. She managed to pull over, and we had the van towed back to the dealership. The van has now been at the dealership for over 4 months. Chrysler is still refusing to fix the problem. I have since learned that there are many customers experiencing similar battery failure following the 73B recall. The Pacifica Forums (link below) details over 80 customers experiencing nearly identical battery failures after bringing their vehicles in for this recall. My safety and the safety of others are at risk. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. By refusing to provide the full remedy, the manufacturer has left an unresolved fire hazard as well as the risk associated with the sudden loss of propulsion. Thank you, [XXX] [XXX] Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 02/03/2025, the vehicle's check engine light illuminated and it began experiencing charging failures. The component that has failed is the high-voltage (HV) battery pack and its control system. Diagnostic scans performed by a Chrysler dealer on [Date of diagnosis] confirmed trouble codes, including U0412, which indicate a critical fault within the battery system. The HV battery is available for inspection upon request. My safety and the safety of others are at risk because the recall was issued to prevent a battery fire. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. By refusing to provide the full remedy, the manufacturer has left an unresolved fire hazard. The problem was confirmed by dealer diagnostic reports. However, both the dealer and Chrysler have refused to replace the defective battery under the recall. Their denial is based on [indicate reason for denial]. The first warning signs, including the check engine light, appeared within days of the recall service. This strongly indicates the recall procedure, specifically the mandatory battery integrity test, was not completed correctly by the dealership. This is a widespread issue, with numerous owners reporting the same post-recall failures online and to Chrysler Cares customer service.

Coolant leak in cylinder 3 due to faulty head gasket. Based on the blogs, this is an issue with all Pacifica not just 2018. This requires a full engine replacement which most families cannot afford nor afford to replace the vehicle. If we keep driving it with this issue it becomes a safety issue. Quote is an $11,000 repair.

Component/system failed: Electric Power Steering (EPS). The system intermittently fails during normal driving, showing a "Service Power Steering" warning. Diagnostic codes include U113E (lost comm w/ EPS), C2217 (SAS not calibrated), C2210 (EPS internal fault), P058C (low voltage), and P1009 (hybrid module MIL request). The issue began immediately after a Chrysler recall service where the main charging unit was replaced. Vehicle is available for inspection. Safety risk: Loss of steering assist creates a serious hazard, especially during turns or at low speeds. The steering becomes extremely heavy without warning, increasing the risk of collision or inability to maneuver safely in traffic or parking situations. Dealer confirmation: Yes. A Chrysler dealer confirmed the EPS fault and quoted $5,500 to replace the entire steering rack. No electrical diagnostics were completed, despite the issue starting after recent electrical recall work. Inspections by others: The dealer has inspected the vehicle. Chrysler corporate has been contacted but has not yet resolved the issue. No inspections by police or insurance. Warning signs: The issue started right after the dealership performed recall work. “Service Power Steering” message appears, and diagnostic trouble codes are present. The error is intermittent and can clear after restarting, only to return later.

Soon after having recall 73B completed on my 2018 Chrysler Pacifica Plug in Hybrid the check engine illuminated with DTC P0BBE. The vehicle no longer accepts a charge through the charge port and is now indicating there is an error with the high voltage battery. This issue has happened within 147 miles of driving. I can no longer use the vehicle as it is now in limp mode.

On Thursday, July 3, we were on our way out of town and had just gotten on a highway when I smelled something burning, saw smoke (we thought was steam at the time) coming from the hood and heard the engine making a grinding, or rattling noise so we pulled over immediately. My husband got out of the car to start to take a look when another vehicle who had just passed us backed up and motioned frantically saying “Your car is on fire!” So we got out and looked under the front of the car and sure enough, there was liquid spilling onto the ground and fire coming from underneath. So we quickly got away from the car and called 911. Another gentleman who had been going West also stopped to make sure everyone was okay and was also calling 911. Within 10-14 minutes the front of the car was totally engulfed in flames.

The hybrid battery system is malfunctioning. I am not at risk. I am repeatedly getting U0412 error code, indicating a problem with voltage in the hybrid battery system. It only happens intermittedly. I have taken it into the dealer when the check engine light is not on (unfortunately), and they did not find any issue. One time while driving at highway speed, I did get an immediate red message saying "check hybrid system". It went away with the check engine light remaining on for about an hour. This has occurred after (and I think because of) the 73B recall.

Van was working fine one day and the next, before I even started it, when I pressed the brake pedal to start the van, there was a buzzing noise from the braking system and pedal went almost to the floor. Once I started the vehicle, the noise stopped and the pedal travel returned to normal. However at the same time, the warning light / message for several of the systems came up (ABS, traction control, collision detection, parking sensors, etc) along with several messages (ParkSense Unavailable, FCW Unavailable Service Required, Service Antilock Brake System, Service Electronic Stability System). Using an OBDII code reader displayed several "communication errors" (start with the letter "U"). I researched it on the Internet and it would appear that this is caused by a common failure of the "star connector" ("bus module" to connect various components in the van). I ordered a replacement part (which I haven't received yet) but not completely surprisingly, about 1 week after the issue occurred, today my vehicle was running properly with no more errors. I'm hoping NHTSA forces FCA to fix this issue under a recall. I've read of several other owners suffering the same issue and IMO, this is a security risk as ABS and traction contol (along with other systems) are disabled when this happens. In included pictures of the dash when it happened (note all the warning lights) and of the dash when if fixed itself (no warning light although MIL is still on (I haven't cleared it))

I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw for families. •The rear liftgate, which starts to open and then immediately closes without completing its cycle. •The passenger-side rear entertainment screen, which is completely non-functional while the driver’s side screen works normally. These issues have severely impacted the usability and reliability of the vehicle. The third-row seat and tailgate problems, in particular, compromise safety and convenience—especially for families with children. The third-row power seat design lacks a manual fallback, which could leave passengers stuck in emergency situations. The liftgate’s failure to open fully and the battery system’s unreliability and constant need for replacement (around every 1.5/2 years) has left my stranded countless times. These electrical issues need recalls and solutions.

After the 73B recall was performed on my 2018 Chrysler Pacifica Hybrid, the vehicle began experiencing persistent check engine lights and charging issues, especially during charging. Diagnostic scans revealed codes U0412 (invalid data from battery energy control module) and P0BBE (hybrid battery pack voltage variation), both directly related to the high-voltage battery system. These issues began within days of the recall and escalated, with the battery fault becoming permanent by late May 2025. The recall was issued due to a risk of fire from the high-voltage battery, caused by defects that can develop over time. The recall remedy included a software update to monitor for dangerous battery conditions and disable charging if a risk is detected, as well as inspection and replacement of the battery if necessary. My vehicle’s post-recall symptoms—persistent warning lights and charging faults—are exactly the type of problems the recall is meant to detect. The problem was confirmed by diagnostic data and scan reports, which were sent from the dealer to Chrysler’s technical support (STAR), but the vehicle itself was not physically inspected by the dealer or STAR. Both refused to authorize battery replacement, citing the contradicting STAR report, despite clear evidence of battery failure and the recall’s stated purpose. The battery and related components are available for inspection upon request. My safety and my family’s safety are put at risk, as the recall specifically warns owners not to charge or park the vehicle near structures until the remedy is complete, due to fire risk. Multiple other owners have reported similar post-recall battery failures, indicating a broader unresolved safety issue. Chrysler has not provided a satisfactory resolution, and the vehicle continues to exhibit battery faults and charging issues after the recall remedy.

Electronic power steering failure at around 40k miles driven. Was able to replace completely understand warranty.

While attempting to accelerate experiencing a loss of power, an/or hard shifting. Pulling out from parking lot or street from a stop, there is a delay in getting the car to move. Moves slowly but then gradually builds up. Also at times there appears to be shifting issue, when attempting to accelerate the vehicle will do a hard jolt forward. In reviewing online this jolting is a common theme with the pacific but yet there has been no further action taken by Chrysler. Told my two different mechanics that Pacifica's are known to have issues with their transmissions and that I should not expect any type of recall for this due to the potential cost.

Vehicle engine shuts off while driving down the road. Will start up after a few minutes. Traction control light and auto start stop light will come on. Random right wheel noise will come and go. Have had multiple mechanic shops check vehicle with no findings. Vehicle loses all power when shuts down.

My 2018 Chrysler Pacifica has confirmed internal engine damage—scoring in the cylinder wall—diagnosed by an authorized Chrysler dealer. This occurred with no abuse or neglect, and the failure is consistent with many documented reports involving the 3.6L Pentastar engine. Chrysler is aware of premature failures in this engine across various models, but has denied goodwill assistance in my case despite providing it in others. I have involved the Washington State Attorney General’s office (File #[XXX]), and I believe this should be part of a broader investigation into systemic engine defects that pose safety and financial risks to consumers. Mileage at failure: 77,000 Diagnosed by: Renton Chrysler Dodge Jeep Ram (WA) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Recurrent intermittent power steering failure and intermittent engine stall. Steering wheel gets stuck when turning right while driving at speed on highway. Steering wheel gets very heavy and requires some force to get it back to center. If I let go of the steering wheel, it would stay in the same position until I move it back. When driving at slower speeds, usually when navigating around turns or roundabouts, the engine will stall and then drastically jolt into gear. Two different mechanics have not been able to identify the root cause. They have checked alignment, electrical codes, and other potential issues without any answers. After research, I believe I am experiencing similar issues as detailed in the Safety Recall V53 / NHTSA 19V-348 Power Steering Assist. My VIN was not included in the recall , but I believe my car is showing similar concerns. I have requested a local Chrysler dealer look into this issue specifically and I have an upcoming appointment.

Check engine light and auto start/stop function stopped while vehicle began to run rough and slow approximately one week ago on my way home from work. BARELY accelerated to 25 on my way home. Nearly got hit as it did happen in traffic. Took it to Auto Outlet Service Yard for diagnostic purposes. Mechanic stated blown head gasket and needs new motor estimate 4500 dollars only had vehicle 6 months get oil change regularly, drive to and from work and school only.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the transmission shifted into gear very hard. In addition, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall however, the VIN was not under recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 113,000.

The oil filter housing was poorly designed and leaks on virtually every one of these vehicles.  Thus causing engine failure and breakdown which may lead to potential serious harm to travelers as our family suffered.  After more than a year of research talking to mechanics and Chrysler owners and service personnel, I have come to aa clear understanding:  This Oil Filter housing should have been recalled.  Subsequently,  in later models engineers changed the oil housing manufacturing from a plastic to metal application, to a metal to metal application.  Simply put, the expansion ratios of metal and plastic are measurably different,  thus the OFH leaks with time due to heat and cold temperature  fluctuations. our Breakdown happened on [XXX] and I have been talking to Chrysler and there personnel since that time, with no help. This is a dangerous over sight! There is much more to this story that I will disclose upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2018 Chrysler Pacifica. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 42,000 and at the time of registration, it was discovered that the mileage was 110,000.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 75 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was a misfire in cylinder #3. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,769.

Head gasket needing replacement due to cylinder 5 misfire at 7 years/55,000 miles. This appears to be a defect in the engine for this year and 2019 year. I am willing to be a named defendant if there is an opportunity to go after Chrysler for this as they are offering no assistance for this known defective engine.

I had my Chrsyler Pacifica since Nov 2018 . Recently I heard a noise and Dealer suggested change in Transmission . Ever since I have problem with Car stopping im middle of road , towed 5 times to dealer and dealer says he fixed it but still same problem with vehicle stalling happen. yesterday (05/20), delaer informed that vehicle stalled in road while they did test drive after they fixed the problem. I am scared to drive this car anymore. Dealser did not want to loan their car as well anymore , I am without car for more than 30 days during this all 5 incidents .

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with a misfire coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed and determined that the cam shaft had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.

The oil filter housing adapter is made of plastic. They frequently break and mix the coolant and oil, leak oil out of the system and into the heads. This is a known problem and engineering solution of an aluminum housing has been made. They should recall this part and replace or reimburse for people who have had to do this already.

Brought Pacifica into the dealer because of "check engine" light. Car had some shaking too upon startup. There was also some "ticking" sounds in the dashboard. Dealership told me that the head gasket of the first (and likely third) needed to be replaced. There was an engine 3 misfire per diagnostics. I was quoted at $4,600 for the repair. This appears to be a known issue, as the dealer said "we don't know if this will turn into a recall." There seems to significantly similar issues all over the Pacifica message boards.

Hello: My 2018 Pacifica hybrid was just recalled, and serviced, yet the hybrid battery only last a few miles before needing to be recharged. Also, when in reverse the back up camera doesn’t always come on and doesn’t beep when approaching an obstacle. It will also stay on while driving forward.

My car wasn’t driving properly (2024) so I brought it to a Chrysler dealer in Mt Juliet TN. They did some cylinder work for $2300. The vehicle had approx. 85000 miles on it. The check engine light came on again at about 90000 miles (2025) so I brought it to Christian Brothers in Mt Juliet TN and they did spark plug work for $1700. The check engine light came on immediately after and the same auto mechanic said it was the head gasket. I brought it to Car Max in Nashville TN to sell it but they didn’t offer enough and said the error code indicated a cylinder misfire.

Major engine damage at 83,000 miles (blown head gasket). Vehicle was well maintained. It seems that this is common issues with the Chrysler Pacificas.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image remained displayed on the radio display screen. The cause of the failure was not yet been determined. The local dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V886000 (BACK OVER PREVENTION, EQUIPMENT). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

Leading up to the failure the smell of coolant was noticeable after driving the van. Coolant reservoir never showed a drastic decrease in coolant but I would top minimally every 6-8 months. I took the van to 3 different shops stating that I smelled coolant with zero evidence of a leak. System was tested and found not be leaking coolant at each shop and recommend continue to drive the vehicle. At 61,000 miles CEL came on with code P0305. Code was for a misfire in cylinder 5. CEL ended up going away only to come back a few days later. Engine never displayed any signs of overheating and consistently runs at a normal operating temp according to the onboard display. Inspection showed coolant pooling in cylinder 5 and wear on the camshaft. Oil changes completed every 3k miles and the recommendation from shop was to put in a new engine in a car 1K beyond the warranty. Reading numerous posts suggests that this is a continued issue that Chrysler doesn't want to take ownership for on their products.

Vehicle starting having some issues on startup. Check engine light came on and immediately took it in to the local shop to have it inspected. The HEAD GASKET had gone bad--while not fully blown it was leaking coolant into the cylinder and would have left us stranded on the side of the road with our three little kids if it completely failed when we were out and about.

Engine has 85000 miles on it and has never missed an oil change or service. Car has never overheated, but a check engine light has come on for a misfire in cylinder 6. Dealership indicates there is a blown head gasket and pitting on the engine. This car is too new to have such significant engine problems and it looks like it is a very common occurrence.

User bought 2018 Chrysler Pacifica PHEV in 2019. User had no issues with the vehicle, all recalls completed, until the completion of NHTSA Recall 22V-077 (Chrysler recall 73B). Recall 73B was completed on 13 Feb 2025 with approx. 103,000 miles on the vehicle. The recall included flashing the HV Battery Pack Control Module and a "soak" of the HV Battery to determine battery health; servicing dealer reported recall successful and battery health test found battery health was good. Approximately 1 week following the recall, the check engine light came on and stayed on for a couple of days and "self cleared". Several weeks later, the same sequence of events as above occurred once again. On 9 April, following a full charge overnight, I started the vehicle and the gas motor immediately started, check engine light illuminated, "turtle mode" icon appeared, and I was notified that "Vehicle Speed May Be Limited". After completing the short trip in "limp mode", I restarted the vehicle and only the check engine light was visible, van ran as normal. The following morning, no issues at all. Took the van to be diagnosed and was told an actuator in the dash needed replaced; actuator replaced. Five days later, once again, started the vehicle and the gas motor immediately started, check engine light illuminated, "turtle mode" icon appeared, and I was notified that "Vehicle Speed May Be Limited". Took the van to the dealership, at 106,163 miles, for diagnosis and have been told that the HV Battery is now dead and must be replaced. Dealership quotes $16,000.00 to replace HV battery and Stellantis (Chrysler parent company) would not deal with me as the battery warranty expired at 100,000 miles. Many other complaints like this following the 73B recall reported to NTHSA, this does not seem to be a coincidence. I had ZERO issues with this van until this recall was completed.

The contact owns a 2018 Chrysler Pacifica. The contact stated while reversing, the back-over prevention camera screen failed to function as intended. The back-over prevention screen displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with computer and electrical system failure. The contact was informed that the back-over prevention assembly, instrument cluster, and electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall; however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,000.

I am writing to express my deep concern regarding a critical design flaw in my 2018 Chrysler Pacifica that resulted in a severe overheating incident on the highway. I have experienced a sudden and dangerous failure wherein my vehicle’s coolant drained rapidly, causing the engine to overheat within minutes of driving under normal conditions. Below, I address key questions related to the malfunction: Component/System Failure and Inspection Availability: The core issue appears to be a malfunction within the engine cooling system, directly linked to a problematic head gasket design. I have inspected the affected system and component by a qualified independent service center at your request. Safety Risk: Although my vehicle did not exhibit any warning lights or alerts prior to the incident, the rapid onset of overheating posed an immediate danger. This unexpected failure could have resulted in a catastrophic engine failure, thereby placing me, my passengers, and other road users at significant risk. Confirmation of the Issue: Despite strict adherence to routine maintenance, the problem has been confirmed by a independent service center. Their inspections indicate that this is not a result of neglect but likely a consequence of a fundamental design flaw which appears to be a common issue with this van and previous years with remediation. Third-Party Inspections: While the manufacturer has not yet conducted a formal inspection, independent service centers have reproducibly identified the problem. I am open to any further investigations by Mopar. Previous years have same issue with extended warranty and repair being paid for at no cost to the owner, as this is not new it needs fixed Warning Indicators: Prior to the overheating incident, there were no warning lamps, messages, or alerts to indicate any potential issue with the cooling system. The situation escalated unexpectedly from normal operating conditions to a significant problem within a few minutes on the highway.

The vehicle randomly stalls, goes dead and becomes unresponsive. This has happened numerous times at lights, stop signs and in the middle of the road.

While driving the engine light came on. I have had the van 5 months at this time. I took it to the dealership where they diagnosed it with a crack in the block. I have extended warranty, BUT the service advisor told them that this is a common issue with these vehicles and they see it all the time. NOW, my warranty denied the claim to do "MANUFACTURER DEFECT". Of course they back peddled and told warranty that it was due to a piston or detonation, TOO LATE, warranty will not cover it. Chrysler sent out an engineer who stated it was not a manufacture defect and that my warranty should cover it. Which they won't because all they heard was "MANUFACTURE DEFECT". My van has less than 100,00 miles on it and now I have no van. I can't afford the 12K for the motor and the 21K I still owe one it. Come on CHRYSLER do better for us!

At startup there has been a noticeable misfire, and a rough start condition. Check engine light came on shortly after buying it (used) with a P0305 code and low coolant was observed - Cylinder 5 misfire. Sparks plugs were replaced and coil was swapped and there was an immediate difference in it running better and less of a noticeable misfire. few weeks later check engine light comes back on and noticed there was a drop again in coolant levels. Topped off coolant and re-checked everything and P0305 code returned. Code has been intermittent but just got it into a shop for further investigation and found a new head was needed where this is a common problem in shops and Chrysler is now recommending to have the head replaced as part of this fix due to problems on their end. Shop it's at won't take the risk of a head replacement, and we'll likely have to go through the dealer. There was previously a class action lawsuit that closed in 2022 to cover this issue. This needs to be a recall or further action needs to be taken before this leaves someone stranded in a dangerous situation - likely when the auto start stop can't restart a vehicle at an intersection due to rough start.

I left the parking lot and started driving home at about 8:45pm on 3/31 and heard a really loud pop. It sounded like glass and I inspected the windows and panoramic sunroof. The panoramic sunroof glass has shattered on the 2nd row section and has a hole in it. The glass is still making noises like it's continuing to crack.

Going around curves the vehicles steering seems to lock in the turn and then jerks out of the turns. The dealership says there's nothing wrong. . It's dangerous and scarey and this is a minivan the steering should not lock or get stuck going around curves off offramp anywhere between 30- 55 mph. It's scarey . The car turns out of the lane on several occasions at first that's how I thought the car operated and now I discovered I'm wrong as it is getting worse . I cant get the car dealership to fix it!

My transmission went out at 108,000 miles. 6 out of 9 gears went bad. Had it replaced and it went out again 2 weeks later. The transmission dropped while I was driving but luckily I was pulling into a parking spot. Had to have another transmission installed. This scared me because my kid was in the car and was on the expressway a couple of minutes before it dropped. Also, the oil filter housing was cracked and I know this is a common problem because it is made of plastic.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 25 MPH, several unknown warning lights Illuminated. The message to “Pull over and turn off Vehicle” was displayed on the instrument panel. The contact pulled over to the right side of the road and the vehicle lost motive power and stalled. The contact was able to restart the vehicle after several minutes; however, the message remained displayed while driving to the residence. The dealer was contacted; however, the dealer informed the contact that the VIN was not under recall. The contact stated the failure reoccurred on several occasions. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 89,000.

The straps on my Nuna Rava come loose when pulled at the shoulder. I have contacted Nuna multiple times about this and they refuse to replace or refund my car seat. They told me to discontinue use as the seat is not safe, which I have done, but I had to purchase a new car seat from another company so that I would have a safe seat for my child.

The power steering stops working intermittently while driving. Today we were going about 40mph and the steering wheel locked up for about 2 minutes. We were driving straight forward . When we came to the stop light we turned the engine off and restarted the engine. We could have a major accident. It has been doing this for about 3 weeks. We are not going to drive it until it fixed.

At approximately 78,000 miles and just over 6 years old, my vehicle experienced a blown head gasket and potentially a warped engine head. The estimated repair cost for this issue is over $7,000. Chrysler really need to look at their quality issue, I will never buy a Chrysler product again.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving on several occasions, after the vehicle was stopped, the accelerator pedal was depressed; however, the vehicle failed to respond as needed with an abnormal clunking sound while the transmission shifted from 1st to 2nd gear. The check engine warning light was illuminated. The contact stated that on one occasion while stopped at a red light, the transmission failed to shift into 2nd gear from the 1st gear. The vehicle was pushed over to the side of the road for approximately 20 minutes. The contact then pressed the PUSH to START button twice, held the accelerator pedal for 10 seconds, turned the vehicle off for two minutes, and then restarted the vehicle. The vehicle was taken to an Auto Parts store where a handheld diagnostic tool retrieved DTC: P0732. The contact stated that the code was cleared. The vehicle was taken to the same dealer however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was restarted and driven to the residence. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with starter failure. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure was persistent and had been ongoing for several years. The contact stated that an unknown recall was performed previously, and the battery was replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.

Power steering went out and can’t back on

Our vehicle is always kept in a garage and rarely parked outside for extended periods of time (not a vehicle used for transportation to and from work on a daily basis). We had our check engine light come on. This resulted in us using our second vehicle for several days before determining days later that the check engine light was still on. We took it in and they said the stored code was for a small evap leak and said it was likely due to cold temperatures and ice build up around the edge of the vent that blocked the flap from opening. As mentioned, this vehicle was in a garage for several days leading up to the check engine light appearing and for several days after the initial appearance. When I asked the dealership doing the repair what we could do to prevent this from happening again they suggested we avoid having the vehicle parked outside in the cold. This seems to be an issue that should be handled by Chrysler as opposed to me as the consumer and causing me to pay $217.31!

extreme premature failure of head gaskets. only at 80K miles and this is a known issue with my year Chrysler Pacifica requiring a 3500 dollar repair. the car has never over heated prior to this failure.

Head gasket failure..engine replaced with factory long block by independent garage at owner expense

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 30-35 MPH, the vehicle made an abnormal beeping sound. The message "Stop Safely - Vehicle will shut off soon" was displayed, and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The contact stated that the failure had previously occurred while her husband was driving at an undisclosed speed. The contact's husband was able to pull to the side of the road, and the vehicle was able to restart after an extended period. The vehicle was taken to the dealer, where it was diagnosed as a low voltage failure. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22008 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 73,692.

Had vehicle towed to Orange Coast Chrysler Jeep Dodge and Ram 11/4/24 due to vehicle being unable to start. Error message in vehicle indicated "Service Hybrid System"" and "Service Charging System" Vehicle was left at dealership pending inspection. 12/5/24 I contacted dealer asking for update and was told Chrysler STAR case was opened for vehicle for hybrid battery. No further information was provided. 1/5/25 I contacted dealer again for update. Was told Chrysler engineer had attempted diagnosis/ repair of vehicle including application of current recall 73B (NHTSA Recall ID 22V-077) but was unsuccessful. Was told another Chrysler engineer must be brought in to assess/ repair vehicle.

Our 2018 Pacifica after only 77K rough miles has a blown gasket and a misfire in cylinder 3. The safety concern is that my family bought this van and are the original owner with the safety standards in mind. We have a 6 year old and a 3 year old. we have had this van since our first born was born. a possible blown engine is a safety issue and wouldn't expect this with such low miles. Vehicle was inspected by the dealer and coolant was found in cylinder 3. the only indication that we had got was the check engine light coming on and then after we made sure the gas cap was on, we ran some fuel cleaner to see if it was a fuel injector issue and the light went away. when my wife used the key fab to start the vehicle, it wouldn't start and the engine light appeared. we took it to the dealer at that point once we had autozone scan the codes. we then learned it could be a gasket or needing plugs and wires replaced. Dealer reviewed and used a camera to see that there was coolant leak. this issue continues to impact many of these vehicles and nothing is being done.

Blown head gasket and leaking coolant at 65,000 miles with regular maintenance. $6000 repair quotes.

Cylinder 3 keeps failing and head gasket keeps failing. Have had to replace the head gasket 3 times now over the last 6 months. This last time it lasted 6 weeks. Code was P105D.

The car shifts really hard going into 2nd gear, it feels like I've been rear-ended. It is awful. Also sometimes it loses power then accelerates on its own. Both issues are safety issues. this happens several times a weeks for the last 3 years.

While driving on the freeway, the van suddenly started to ‘drag’ and alarm that the start/stop system was unavailable. I was barely able to pull off the freeway before the van completely stopped moving and would not start up again.

In the dash bord power steering not aveleble warning also stop start not responding then servic charging....... not safe to drive this car at all. I had to go the dealership more than four times a year recently spending a lots of time and money. Again engen lights come up.

The head gasket appears to be leaky. Misfire in cylinder 3. routine fluid maintenance and never over heated. Appears to be a common issue with this engine.

Our 2018 Chrysler Pacifica had a check engine light come on and we immediately took it to get it checked out. The mechanic said that it had a cylinder 5 misfire that would require a new engine. Our Pacifica only has 68,000 miles on it. The vehicle never over heated and we did routine maintenance by the manufacture recommendations. Our extended warranty is denying the claim due to coolant leaking into the cylinder. We have never had any issues or overheating. This looks like a faulty design. We have been told this is a very common thing in Pacifica's from the years 2017-2021. I would like someone to please investigate the engine issues in the Chrysler Pacifica.

Water pump is leaking with white smoke came out from the engine bay under hood. I immediately checked the reservoir and it was empty. I took pictures and consulted with my friend who is a mechanics who confirmed the findings being due to water pump leak. I confirmed with a pressure test. Had I not noticed, it would’ve listed to other serious problems.

Significant leak from the oil filter housing underneath the intake manifold plenum. Upon inspection, one ore more seals of the housing appear to have failed.

PCV valve failure. There was oil leak outside. When taken off, there was oily gunk inside. When shaked, it was obviously completely stuck. I took out and cleaned it thoroughly.

VVL solenoid gasket and O-rings failure in bank 1 and bank 2. This led to significant amount of oil seeping over time on other engine bay components.

Persistent white smoke from the exhaust suspecting coolant leak concerning for blown head gaskets.

Vehicle engine is stalling, smells like burnt makes a lot of knocking sound and has a lot of white smoke coming out the muffler. My safety of my family and me is put at risk because this is a safety hazard that can cause an accident or a fire.

The engine was unresponsive and made it difficult to pull into the oncoming traffic. We found out the head gasket was blown and it finally just shut down. Then after we fixed that the lifters and heads were gone even after we had the heads milled and got new gaskets and other parts amounting to $11000.00 so far. We have this car for two years and we have put less that 5000 miles on the car.

There was a rough idle and tje the check engine light came on, idle smoothed out and the the following week the check engine light started blinking and the van started to miss and then drove rough. Then I took the van to dealer and they said it seemed that I have a cracked head after I received engine code for misfire on cylinder 3... sounds like this is a growing issue for this van and engine type.. Thank You for any help with this situation.

Blown head gasket. Had to get it repaired. Steering is catching as well. Probably need a new steering box. It’s been one expensive repair after another.

I bought my 2018 Chrysler Pacifica limited about two years ago. It’s been the worst decision I’ve ever made. I have just about a 3% rate and with the amount of issues these things have I’m so far upside down it’s not even funny. This car with all of its known issues is depreciating faster than I can pay for it. I currently have about 129,000 miles on it. I couldn’t get rid of this thing if I tried. The Chrysler dealership I service it with said they would give me 4000.00 IF they were willing to buy it back. The engine build company my mechanic uses says they won't even build these engines at all because of how many issues they have. So no option other than to buy the exact same engine is has now through Chrysler and know it will do it again. I’m having stalling/accelerating issues (shop can’t figure it out, kids cry when it stalls in traffic.. I've been in for it about 9 times to two different place) Oil cooler housing unit replaced last year (taken it back in a few times for ongoing leak, now need a head gasket) Head gasket Batteries galore Ongoing start stop issues My AC went out the month I bought it (leak in the lines near the rear) 3000k to fix The shop says it needs lifters, cam shafts and rockers (might as well do the engine if I had the extra money after paying off the rest of the repairs) My heated and cooled seats have stopped working numerous times Dash comes on and off when it wants Back up camera stays on the screen while I drive as much as it doesnt My rear washer fluid sprays INSIDE the car onto my kids Rear power seats stopped working multiple times now Get in to head to work and it just won’t start…. Have to basically play a video game with the controls and key fob to miraculously start it up Starting to rust already We have owned 2 Durango’s, 2 dodge rams, a Chrysler Sebring and now this. Clearly we support Chrysler but after this my husband switched to a ford truck and I will be going back as soon as I can if this isn't resolved.

74,121 miles head warped on engine. $4300 repair to replace head and head gasket.

[XXX] [XXX] [XXX] National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding Recurrent Mechanical Issues and Potential Safety Concerns with 2018 Chrysler Pacifica Dear NHTSA Office of Defects Investigation, I am writing to formally report repeated mechanical issues with my 2018 Chrysler Pacifica (VIN [XXX] ), which have raised significant concerns regarding the vehicle’s reliability and safety. In 2023, my vehicle initially experienced a persistent ticking noise in the engine, leading to extensive repairs. These included replacing the tappets, rockers, and timing chain tensioner on the right bank of the engine. Following these repairs, the vehicle exhibited low oil pressure, ultimately requiring a complete long block replacement. These issues left the vehicle out of service for nearly two months, significantly disrupting our daily lives. Despite these major repairs, my Pacifica has recently developed overheating issues, necessitating the replacement of the radiator at an estimated cost of over $2,000. The vehicle has less than 60,000 miles, and I find it deeply concerning that such critical mechanical issues are occurring at such low mileage. These repeated failures suggest a potential underlying defect in the design or manufacturing of this vehicle, which could present a safety risk. An overheating engine, for instance, poses a potential hazard both to the occupants and to other road users. As a police officer and parent of three young children, I rely on this vehicle for my family’s safety and transportation. I respectfully request that the NHTSA investigate whether these issues are indicative of a broader defect in 2018 Chrysler Pacifica models. I believe an investigation could help identify potential safety risks to other owners and encourage Chrysler to address these problems proactively INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The hybrid battery coolant heater (part 68443445AC) was confirmed a problem, however the dealership wont review ANY recalls on my vehicle until I pay $1700 to replace that part. However, there are MULTIPLE incidents online showing this is a problem with this vehicle and should be a recall as this is obviously defective within the first 150000 miles. My car has roughly 124K miles, making it just outside the warranty coverage. Shortly before this lamp warning (check engine) came on my steering wheel started "sticking" making it hard to steer in a curve, causing me to veer off the road. Within 7 days of this happening, is when my check engine light appeared, throwing code POE15. The heat now also takes much longer to warm up- like 30 minutes longer. The dealership said none of the issues are connected, however after online research I have determined that is not true.

The contact owns a 2018 Chrysler Pacifica. The contact stated that since 2019, the "Auto START/STOP feature unavailable" message was displayed on the instrument panel. Due to the failure, the vehicle intermittently failed to start, the vehicle was jerking and hesitating while depressing the accelerator pedal, and the vehicle also shut-off unintendedly while driving at various speeds. The vehicle had been towed to a dealer on several occasions and the auxiliary and the main batteries replaced; however, the failure returned approximately a year and a half later. To prevent the failure from recurring, the contact disabled the Auto START/STOP feature to prevent the vehicle from stalling. The contact stated that numerous repairs had been performed on the vehicle and that the only other solutions would be to replace the transmission, perform a software update or replace a possible unknown sensor. Additionally, the contact stated that while turning off the vehicle there was an abnormal knocking sound coming from the engine. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 64,000.

There was a fire of unknown origin within the van. The fire was self extinguished and contained to the inside of the vehicle. No one was in the vehicle at the time of the fire, and it was found about 45 minutes after leaving the vehicle parked.

An engine fault code for P0303 has become active on my 2018 Pacifica. This code was confirmed by an independent service center and confirmed that the code is active. The service center ran a compression test and showed that cylinder three is low on compression. They then ran a hydrocarbon test and confirmed exhaust in the coolant. This diagnosis points to the common issue related to a bad head gasket potentially due to a warped head/block. The car has never overheated and all service maintained.

REPAIR ORDER DATE: 11/04/2024 MIKE PERRY CHRYLSER/NACOGDOCHES PROBLEMS: SHAKING WHILE IDLING/STOP-START NOT WORKING ACTIONS TAKEN: REPLACED SUPPORTS AND MOUNTS ENGINE SUPPORT – $105 TRANS MOUNT – $274 ENGINE MOUNT – $155 PARTS - $535 LABOR - $600 TOTAL - $1191 REPAIR ORDER DATE: 10/14/24 - MIKE PERRY CHRYSLER/NACOGDOCHES PROBLEMS: CHECK ENGINE LIGHT ON/ENGINE MISSING ACTIONS TAKEN: REPLACED GASGETS, GASGET FLANGE, CAMSHAFT, THERMOSTAT GASGET - $250 GASGET – $120 GASGET EXHAUST FLANGE - $43 CAMSHAFT INTAKE - $572 ANTIFREEZE COOLANT - $53 THERMOSTAT - $122 PARTS - $1014 LABOR - $3752 TOTAL - $5129 REPAIR ORDER DATE: 10/02/24/SOUTHERN CHRYSLER LUFKIN ISSUE: CAR WOULDN'T START ACTIONS TAKEN - REPLACED STARTER AND BATTERY FUSE FUSE BOX - $202 LABOR - $636 TOTAL - $855 REPAIR ORDER DATE: 9/25/24 /MIKE PERRY CHRYSLER /NACOGDOCHES ISSUE: CHECK ENGINE LIGHT ON ACTIONS TAKEN: REPLACED SPARK PLUGS AND COILS IRIDIUM IX - $15 IGNITION COIL SET - $274 LABOR - $300 TOTAL - $710 SERVICES FROM 9/25/2024 THROUGH 11/04/2024 *Approximately 6 weeks TOTAL EXPENSES $7,855

Vehicle just dies when you brake. This has now happened twice. Once in May 2024 and now Oct 2024. You have no steering and cannot be put into neutral or park. Must pull neutral cord to get pushed out of road. No codes pull up other than the neutral cord used. In May 2024 towed to dealer and they replaced starter but could not find anything else. In Oct 2024, took it to an independent car place and he could not find anything wrong, just re-boot computer. This is very dangerous; this is a handicap van modified for a wheelchair person to be put in through the back of the van. If I get hit in the back, I can't get my son out of the van. Extremely unsafe! I know the 2017 Chrysler Pacifica's were recalled for this and I believe the powertrain control module software was updated or the chip was replaced. This needs to be recalled for the 2018's also.

Misfire code on cylinder 1. Pulled the coil and plug and replaced, cleared code. Code returns in a matter of days. Then engine temp hot flashes during a short drive, so I purchase approved OAT coolant and fill it back up. Happens again three weeks later. Then two weeks later. Have local mechanic replace coolant pump and thermostat thinking that might do the trick. It doesn't. Issues return in a week. Mechanic can find no coolant leak and says the only thing that makes sense is a blown head gasket. I browse Chrysler forums and see that this is a common issue. No recall as of yet.

I left work one day and I stopped at Walmart once I was done there, I got into my car to leave when I attempted to start my car all of the dash board lights illuminated although my car turned over it would not engage into gear. I did notice that all the dashboard lights illuminated simultaneously, which was quite alarming. This happened not once, but twice both times when I went to start the car however the second time I immediately drove it to the dealer for service. This left me concerned about what might be causing the issue. Only for the dealer to tell me it is my transmission and it would cost me $10,000.00 to fix it as a blue collar worker I have absolutely know idea what I am going to do. I then began to research the car only to find out that this year, make & model has a recall on the transmission describing the exact symptoms I am having. Please help!!!!!! my lively hood depends on me being able to get to work!

While I was driving the right control arm seperated from the car. I was fortunate that I wasn't on the highway, also that I did not cause a collision with another car/person. With no warning the car felt as if it dropped on to the ground. Soon after I received an error message saying to service the brakes which i assume was also damaged when the control arm fell... I had to have the car towed to a repair shop and received a list of repairs. The car is avaliable for inspection. I had no clue how something like that could even happen. Ive been trying to find answers when i saw a recall on another car by the same maker that perfectly summed up what happened to me. Chrysler's number for this recall is V15.

In April of 2022 my dash engine check light went on, as well as my start stop. Van was running rough and coolant missing. Chrysler fixed seals, gaskets. In July of 2024, 3000 before warranty ended, the same thing, Chrysler fixed. As of today October 10, 2024, the same dash lights and coolant missing. Now I am over 100,000 warranty. they just fixed this issue. Looking at Technical Service Bulletins and thousands of Chrysler forum complaints report the same issue. Despite two warranty fixes almost 10,00 in 15 months, the same issue continues. In 2024 this past fix Chrysler said this on the phone, Failed leak and combustion test. Cylinder head gasket has gone. Cylinder itself. Cylinder one. Misfire but not as bad. Checking the cylinder wall. Seems odd. Really inspecting the cylinder wall. Odd it would come back odd a year later. Not sure what he is going to find. They can do it tomorrow unless more. When my husband called today all they said was payment is on us of it is not the same thing but did not day to was we did this 3 months ago. I took my van to auto zone after same dash lights went on and they read the code, misfire cylinder one

2018 Chrysler Pacifica Touring L+ with 59,300 miles on it that we bought new from the dealer with a blown head gasket needing replacement of cylinders 3 and 4. We are outside the powertrain warranty. We got a check engine light [XXX] and found code p-0303 (cylinder 3 misfire). We were fortunate enough to get it to the dealer the very next day. It failed the engine block test and we were informed that the head gasket had blown and needed replacement. They also recommended replacing cylinders 3 and 4. This cannot be the expected lifespan of this engine or car. Searching forums on the internet and unfortunately it is a common problem with pacifica's and other vehicles with the pentastar 3.6L engine. We are averaging <10,000 miles per year, did not drive it aggressively, and got regular maintenance on it. This seems like obvious premature failure of the engine. Chrysler wanted $8200 for the parts and labor to fix it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Been complaining about his front steering key suspension since 2020 about rattling and squeaking whenever customer turn in the wheel

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact stated that the power steering and braking functionality were inoperable. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the batteries and the alternator needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V348000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was 104,417.

I have a 2018 Chrysler Pacifica with 50k miles and it is still covered under the powertrain warranty. 1. I had a check engine light with code as "misfire on cylinder 6" in August of 2024. I had all spark plugs and engine coils replaced. 2. I drove the vehicle for one week before the engine light came back on with the same code, and then the vehicle wouldn't start. It was towed to a dealer. 3. A dealer replaced the starter assembly and valve body. 4. I drove the vehicle for 2 days before the engine light came back on with code as misfire to a different cylinder. 5. I am now being told by the dealer that I need to replace both cylinder heads, both cylinder head gaskets, timing cover gaskets, valve cover gaskets, valve cover gaskets and the coil boots (again) because they were ruined the the failure/leaks in the other parts.

The check engine light recently came on, and there was an issue with starting and idling, so we replaced the battery and the light went off, but would randomly come back on. One day notice the vehicle as overheating, and found the coolant tank to be completely empty. Refilled the tank, and several days later the problem arose again. Checked under the van immediately after refilling, no leaks detected. Took van to the dealership and was told the head gasket was bad, and the coolant was leaking into cylinder 3. Recommended repairs noted are as follows: “HEAD GASKET IS BAD. LEAKING ON CYLINDER 3. NEEDS A NEW HEAD AND GASKET TO FIX ISSUE. WILL ALSO NEED CAMS, LIFTERS, AND ROCKERS DUE TO THE TICKING COMING FROM THE RIGHT SIDE OF THE MOTOR” I’ve seen that apparently, this is a more than common issue specifically with the 2018 Chrysler Pacifica. Others have recommended a total engine replacement, as the damage caused thus far is significant enough that replacing only the head and gasket would be, as quoted, “a very expensive bandaid.” This is the only vehicle we have available for my wife and four small kids, and to see that it’s such a common and, thus far ignored problem is infuriating to say the least. Vehicle was purchased 2 years ago, and has depreciated $21,000 in that short amount of time. Repairs are estimated around $6000. Vehicle value is estimated around negative $12,000, so we’re stuck with a faulty vehicle regardless. With the overwhelming number of complaints regarding this issue, almost verbatim, there is absolutely no reason Chrysler should continue to be allowed to let this go unresolved. The fact that the vehicle depreciated so rapidly in such a short time span should be a testament in and of itself to the known and perceived quality of these vehicles, and if ever I can be rid of it, it’ll be that last Chrysler product I ever own.

76,115 and my head gasket is blown. After researching, I found that there are more than over 1000 people with the same issue. Dealership says they can do nothing. Chrysler of America says they have no resolution either. This is ridiculous that so many people are having the issues with low miles on their vans. Something has to be done. I'm not sure why there is not a recall already (because Chrysler won't accept the fact that they messed up). People don't have money to replace the head gaskets and/or replace heads or even engines. Please help.

The vehicle has stalled several times while driving and while at a stop light leaving the van completely disabled and it will not turn on or start again. My wife and 2 year old were put at risk when the vehicle stalled on them at a major intersection and my wife was unable to put the vehicle into parking or drive since there was no power after it stalled and dashboard lights flicked on and off multiple times.. Stall has also happened at drive thru almost causing collision with vehicle in front. The stall produces dashboard error messages reporting an internal transmission malfunction, auto start/stop error, and or a problem charging the battery. Certified ASE mechanics can’t reproduce the issue or find anything to pin point the issue after multiple diagnostic tests ran and physical thorough inspection. Every time a stall happens loads of error codes (85+) pull up but none point to the root cause of stalling happening. Vehicle has most up to date software update done over a year ago.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 25 MPH, the steering wheel seized and was unable to be turned. The contact turned off and restarted the vehicle; however, the steering failure message was displayed, and the power steering function was not available. The vehicle was not taken to an independent mechanic or the dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 74,780.

Cylinder head gasket failure: known to be a common failure in the Pentastar 3.6L engine. Repair in thousands, and may not be a solution as the engine block may warp due to failure preventing a proper seal with the cylinder head. The number of cases of this failure is alarming and should really be considered a proper consumer risk.

At just over 100K miles, vehicle had check engine light come on (P303) indicating cylinder #3 mis-fire. After replacing spark plugs did not resolve the issue, further diagnosis from mechanic revealed leaking of coolant into cylinder #3 as the cause of the miss-fire. This is further borne out by the rough starts when cold followed by more smooth operation once the coolant is burned off. Research on-line shows that this failure is common in Chrysler Pacifica rather than a one-off incident. Leaking of coolant into the engine not only puts the engine (and therefore vehicle occupants) at risk but also damages the catalytic converter which can have an impact on the environment.

Purchased vehicle used and have put on miles. But since day 1 issues have been arising. First the Auto stop/start function stopped, 2 years later still unable to find the fix. More recent the gear shift just doesn’t work/turn on randomly or turns off while driving which is a safety concern. Now for the past 2 months the gear shift will not work or while driving the vehicle just loses acceleration and braking and slows to a stall and I can’t do anything until the gear shift turns back. I had 3 children on [XXX] when this started putting all our lives in danger. We were stuck for 2 hours the vehicle ran but was not drivable. Every mechanic says something different and it is a luck of the draw if the vehicle will work when you try it. Batteries all tested good. No obvious other issues other than loss of power steering for a short time. All warning lights flashing on and off randomly but it coincides with the loss of driving capabilities. I just want to be done with this vehicle it’s dangerous and now I’m stuck with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sometimes when I am accelerating it feels like I am being rear-ended. The whole vehicle jumps as if it is being pushed. I have tried to reset the Transmission by watching YouTube videos that show the same problem. But it has not fixed it. It also happens when I am driving. I am worried that it may not shift gears at all. I use it for all my long distance trips and do not want to break down on Interstate 95 in the dark. I have had it back to Auto Lenders in EHT, NJ multiple times from 2019- 2021. I gave up bringing it back because it never got fixed. Now it is happening almost every week.

2018 Pacifica with multiple similar issues. August 2018 - Recall - Reprogram Powertrain Control module May 1019 - Recall fixes (Power steering and ball joint). July 2021 - start/stop light came on - took to dealership and they replaced the battery for that system. Feb 2022 - Recall customer satisfaction notification 1 Y65 July 2022 - ISSUES begin - Cylinder misfire - and car would not start and was smoking. Van was towed to dealership. The dealership had the van for 2 months and had a difficult time really diagnosing the issue. They ended up replacing the right Cylinder head - which is a major part of the engine. Just being over the 60,000 mile mark, we had to fight with Chrysler to honor the warranty on this very expensive fix. Spark plugs were also changed at that time. August 2024 - check engine light is back on, as well as the automatic start/stop button. We took to Auto zone and the diagnosis was Cylinder 6 misfire. All along we have felt there should have been a recall on this van. Is it an electrical issue that is failing? Searching online there are a lot of these complaints about Cylinder misfiring issues with this year/model. It also looks like there may have been a class action lawsuit as well. A 4 year old van should not need a major engine repair. Now here we are 2 years later with a 6 year old van and having a similar issue. We are worried it is going to be another costly fix. We have had nothing but issues with this van and it is unacceptable, especially regarding a brand new car. We have all our receipts indicating appropriate and timely oil changes and transmission flushes, etc from the dealer.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 70 MPH, the message that the "Vehicle Will Shut Down" was displayed and the vehicle stalled. The contact was able to call for help and had the vehicle jumpstarted. The contact stated that the vehicle failure was intermittent but became a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.

While driving on the highway, the car suddenly had a flash of start/stop system and then car stalled as soon as I moved to the exit lane. Once I stalled I had to stop car. Wait several minutes, and try to restart car. After several attempts and me blocking busy traffic, it restarted. This happened repeatedly even after technician said they cleared codes.

We had a cylinder 6 misfire which caused the engine to stop working. Our car would not start. There were no warning lamps, messages or any other symptom of the problem. We had just had the car serviced and there were no visible issues. We are now told by Chrysler that they have to replace the entire engine. They want to put in the same model of the engine that just randomly stopped working.

The hood paint is showing bubbles

Cylinder 5 misfire confirmed coolant leak and head gasket failure by certified mechanic. 103k miles. Always maintained according to recommended schedule. Never overheated. Possible sudden engine failure is absolutely a safety concern leaving me and my family stranded. $6000 repair needed.

While driving on a 4-lane highway, I received a message on the dashboard "Vehicle will shut off soon". I had just a few seconds before power to the vehicle was limited. The engine stopped working and another message was displayed: "Battery Conditioning Leave Ignition in Run." After that the car would no longer move and I was in the middle of the right lane. Luckily I could get my children out safely. The vehicle was towed to the local Chrysler dealership where it is waiting for repair.

Steering system becomes stuck. You have to give a hard jerk to the steering wheel to free the steering. Happen on an irregular basis but does occur. This can cause an over steering issue. Vehicle is currently at a dealership to be inspected for possible cause. There were no warning lights or messages

At 93500 miles, the check engine light came on. I immediately had it checked by my mechanic and the code was identified as a P301, (Cylinder 1 misfire.) Service was scheduled. At time of service, it was determined that the cylinder head gasket has failed and is leaking coolant into the cylinder, causing the misfire. I have given the shop approval to replace both cylinder head gaskets at an estimated cost of $4500. Loss of coolant can cause catastrophic engine failure, especially while driving. This vehicle is sold as a family vehicle, and can likely be transporting children. This appears to be a known and common engine failure issue and has not been addressed by the Chrysler corporation.

Frequently replacing axillary battery due to a power draw from the sliding drivers side passenger door. The door has a short in the wiring that has killed the battery and drained the main battery no less than 6 times since owning this since brand new in 2018. Vehicle had been stranded on roadways twice, gas station line once, and parking lots three times due to this short in the passenger door. Since removing the fuse for this door we have had no issues, except the sliding power door is now a manual door.

The contact owns a 2018 Chrysler Pacifica. The contact stated the Auto STOP/START light and head gasket light remained illuminated. While starting the vehicle, the vehicle was vibrating abnormally. The vehicle was taken to the dealer who diagnosed a leak in the head gasket. While inspecting the vehicle, the dealer became aware of a hole in the engine, and that the engine and head gasket needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case number. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 92,000.

We purchased our 2018 Chrysler Pacifica in October 2023. It had 72,000 miles at the time of purchase. My wife was driving with our kids when the misfiring happened. This is clearly a safety issue as my children and wife don't feel safe in it. About two weeks ago, the check engine light came on and I took it to AutoZone to get the code checked out and then went to a mechanic. Upon inspection and diagnostics. He said the head gasket was blown and that a new engine was needed. We are currently sending the oil out to get tested for coolant. There is currently less than 85k miles on the minivan, and on our first oil change a couple of months ago, we started using a full high mileage synthetic motor oil. We are incredibly disappointed that our minivan has such a huge problem that apparently is fairly common with this year and model.

Check engine light came on. Pulled code, cylinder 1 misfire. Service for spark plugs was already scheduled for 2 days later. Van parked awaiting service. Service performed, CEL off. Van runs as normal for about 1 day. CEL comes back on. Cylinder 1 misfire. Multiple messages display on instrument cluster. Service shifter. Start/Stop unavailable. Some inerior lights turning off then back on later. Similar to a previous issue with a failing battery. Replaced both batteries. Cleared codes. Van drives as normal for 1 afternoon. Next day hard start and rough idle. CEL on. Cylinder 1 misfire. Van operates normally once warm. Schedule follow up service for diagnostic. Next day, CEL off. Van operates as normal in the morning. Hard start in the afternoon with rough idle and CEL back on. Van runs rough tries to stall. Service shifter message returns. Start/Stop unavailable message returns. Parked van at home until service appointment. Day of service battery completely flat. multiple attempts at jumpstart finally get the van started. White smoke coming from exhaust mixed with smell of burning coolant. Notice coolant level has dropped in resevoir. CEL light is on, cylinder 1 misfire. Service messages. Tested battery voltage and alternator appears to be charging. Dropped van off with service. 2 days later report from dealer service department indicates leaking head gasket, and scoring of walls in cylinder 1 seen through endoscope. Recommendation is new motor. Van again requires jump start to relocate to our house. Van idles and drives rough. Using OBDII device and Torque app able to see that van has had over 1k misfires on cylinder 1. occasional misfires in other cylinders. Additional service appointment schedule with independent shop for second opinion on engine replacement. Van is unsafe to drive due to impending engine failure. which may result in crash.

Van currently has a P0303 code for cylinder 3. Have done research and found that this is a common issues with this vehicle. Also the stop/start needs to be service. Which is also know to happen a lot in this type of vehicle.

I keep getting a check engine light with my Pacifica hybrid. The scanner says P1B11, soft code is P0506, Hybrid battery or wiring harness. The codes erase after driving for a long while, however, I notice that I’m not able to maintain a full hybrid battery charge for longer than a few miles. After about 5 miles of driving, I’m a 80% of battery life left. MPG averages about 30+/- something’s not right. It’s happened twice now, both times with excessive outside temperatures. 1st time while idling, 2nd time while stopped for fueling.

Having trouble with steering. At times steering wheel makes noises and locks up while turning. I was told a recall was already done and that I need a new computer that will cost 5k for part and install. I just had issues with panel lights going on and off and had to replace secondary battery due to stop/start button which Ive had trouble with consistently. I think this issue with computer may be due to recall issue and I believe this issue should be fixed and paid for thru recall process. It is an ongoing issue with pacifica 2018 with start/stop and push button starts. I have taken it to 2 dealers. They said recall done. So I need new part

While driving on the highway at 70 mph with children in the car, my screen system shut off quickly and then rebooted. Was concerned something worse could happen. Randomly, my car will start fine and will drive to my location, when leaving and trying to start my push/start button it will not start. I attempt many times to start the vehicle until the battery has no power. It doesn't take much to jump the battery. I've been stranded at grocery stores, work, or other places with my children. I was driving and stopped at a stop light, and my car shut off with no noticed. Had to get jumped at an intersection. When driving my car will stall when accelerating and continue driving Both batteries have recently been changed out. I believe when reading about this its the powertrain control module. This has not been confirmed by the dealership, no engine light is on, the van drives great but I am afraid that it will not start after I've turned it off or will lock up and shut off when I am driving with my children in the vehicle. The no starts were farther in between with issues but has recently become more frequent. There are no prior issues to the vehicle. My safety and my children's safety is put at risk , hot weather when car won't start having to wait, stopping at an intersection and the van shuts off with my kids in the car , driving on highway and electronics on vehicle shuts off, possibility of losing control of vehicle. Last occurance was at a grocery store tried to turn on vehicle and it wouldn't start. Acted like it wanted too but couldn't turn over. 7/14/24 7/7/24 Driving on the highway incident at 70 mph and computer system went out. Issues have been happening for about a year now , just lately has been progressing.

I had had multiple incidents when the Van would get stuck in a gear or would lose the ability to accelerate. The passenger doors, specifically the right side passenger door would get suck and continuously open because it could not close. The rear view cameras would get stuck and after reverting to D it would stay on the screen for at least 5 min before switching back. The screen would also go blank. The van would also get stuck between gears or would shut off at a stop light.On this particular day I was driving and was starting to slowdown for the light signal. The van suddenly jolted and stopped completely. I tried to turn it on and it would not start. I was very lucky that the car behind me noticed me slowing down and did not hit the van. I tried to turn on the van and the electrical function would turn on but not the engine. Then after continuously trying to start it the gear function would not move. I also want to add that at the time of purchase the van was missing a air duct and I was not made aware of that. I was told by the dealer that it had active recalls but they were not able to fix the recalls because the engine would not start. It had an active recall for the flash software and for the start stop. Dealer tried to tell me it overheated, however this is false, there was no white smoke and no other indications that the van had overheated. I wasn't able to add that the electrical in the vehicle is a problem. The radio and screen would just go blank at times.

On 4 separate occasions the vehicle while in motion will flash an alert that states “vehicle shutting down, stop safely” and the van will proceed to completely shut down- all electrical components do not work, including the sliding doors. After 30-45 minutes, the can will start back up without issue. Has been evaluated by a Chrysler dealership mechanic, as well as 2 private mechanics. They have been unable to replicate the issue. The main and auxillary batteries have been replaced twice each. Each incident we were able to pull over safely and there have not been any injuries or crashes, but we are concerned if it happens and we can’t pull over, we could easily crash.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at slow speeds, the vehicle transmission shifted to park with the START/STOP system warning light illuminated. The contact took the vehicle to an independent mechanic where an unknown repair was performed; however, the failure persisted. The contact then took the vehicle to the dealer and was informed that the gear shifter module needed to be replaced. About a year later, the contact stated that the START/STOP warning light and the check engine warning light were illuminated. The vehicle was taken back to the dealer where a misfire in cylinder #6 was found. The dealer flushed the engine, replaced the ignition coils, and replaced the spark plug in cylinder#6. Despite the repairs, the contact became aware of a slight engine rattle at start up. The contact continued to drive the vehicle however, the check engine and START/STOP warning lights returned. The vehicle was taken back to the dealer where the contact was informed that the failure might be linked to a blown head gasket but could not determine the failure without an official diagnostic test. While the contact's husband was driving from the dealer, the engine started to overheat. The vehicle was driven to the residence and then towed to an independent mechanic and the vehicle was diagnosed with head gasket failure. The manufacturer was notified of the failure and advised the contact to have the vehicle towed back to the dealer to be diagnosed. The vehicle was towed back to the dealer and remained in the dealer possession. The vehicle was not repaired. The failure mileage was approximately 36,000.

At low speed 12-18 mph the transmission hard shifts. It slams so hard that you feel like someone rearended you.

I am experiencing premature transmission failure. It is available for inspection upon request. The safety of myself and my 3 small children have been put at risk because of the likely potential of transmission failure during our frequent trips on the interstate, that could lead to a deadly accident. This problem as been confirmed by an independent licensed automotive mechanic. The vehicle has not yet been inspected by any other entity, but is available for inspection. The symptoms of the problem started around March of this year, as a sweet burning smell, that lead to a smell of burning rubber. The Chrysler dealership I brought it to would not check the transmission fluid itself due to the "forever system" design of the 2018 Chrysler Pacifica, that does not allow for easy access to the transmission fluid, rather is designed to tell you if it is full or not. So the issue was missed during inspection, and was labeled as being in good condition. After I noticed the vehicle beginning to skip between 1st and 2nd gear recently (end of June), I brought it for inspection to an independent mechanic who was able to inspect the fluid which was extremely burned, as well has hook the vehicle up to their reader machine and access that it was in fact in the process of transmission failure. The transmission has not yet completely failed, because I have stopped driving the vehicle for fear of the safety of my children.

head gasket was blown.and there were no warning signs or indicator lights my van only has 62,000 miles on it

2018 Chrysler Pacifica Hybrid, 49,250 miles. Vehicle has had transmission replaced once under warranty a couple of years ago. Last week, dashboard lights lit up and message read "“Stop Safely - Vehicle Will Shut Off Soon." I pulled off the road, shut it off, waited a few minutes, started it up and drove home. We were in-town going in-town speeds, so safety risk was minimal. Earlier that same day the day the HVAC fan was intermittently going higher and lower, like it couldn't decide if it should be at 5 or 2 (out of the 7 fan speeds). I don't know if that is related in any way. I made an appointment at the dealership several days later (driving it the whole time but only in town). They say it needs another transmission and have ordered one. Repair will be free.

Transmission slipping while changing gears. Engine shutting down while driving. Was put in the shop 5/28, they said they fixed it. did it again on the way home on 6/21/24.

In March of this year (2024), while driving down the road at 45 mph, my Pacifica's dashboard suddenly lit up and flashed all kinds of warnings including ABS off, the check engine light, the parking brake, the service electronic throttle control, electronic stability control off, collision off, warning parking brake, and other lights that I'm not sure what they mean. It seemed like every warning light in the panel lit up. The van slowed down and wouldn't let me accelerate and it felt like the power steering wasn't active. I pulled into a parking lot and shut the engine off. After restarting, the check engine light was lit, but the van let me proceed. I took it to my auto shop that said the codes were all electronic/ software related and I had to take it to a dealership. The dealership said they couldn't find anything wrong and that the codes didn't save. On June 9, the lights started flashing again while I was parked in a parking lot while I was on a road trip. I was able to capture the end of it on my camera. I again turned the engine off and on again, and the van "reset" with only the check engine light on. I was able to proceed through the rest of the weekend and the check engine light actually turned off after a day. Then on June 22, the warning lights started flashing again. My son was driving this time (along with my husband and 2 other sons). He pulled into a parking lot to return the van home, but it wouldn't go into a gear. Slowly, they toggled through the gears until it would allow them to drive the van home. He also said that it felt like he lost power steering. Losing steering, the ability to accelerate, the ability to put the vehicle in gear while driving, and losing the ABS system and the electronic stability system definitely puts my family and others at risk of an accident. I am prepared to take it to my dealer if asked. It has not been inspected by anyone else accept a local car shop and the dealership.

Back in January While driving and stopping at a red light the warning light appeared that the stop/start function was unavailable. The warning "electronic service" appeared and went away. While stopped at a red light the vehicle turned off with no other warning. This put me at serious risk with my children in the car for an accident. After a minute I was able to turn my car back on get hhome. I had my vehicle serviced and had a new main battery put in. Now in June the same warning came on again. I have to pay hundreds of dollars just to get a diagnostic report. This is the second time in less than 6 months. This is putting my safety and the safety of my family at risk.

The check engine light came on in early May, and I immediately took it to our local mechanic. On [XXX], he told me we had a cracked cylinder head (attached quote). You can imagine my surprise! It’s a fairly new car. I just went on Google, and I found immediately a thread on the Pacifica forum where hundreds of families have had this problem. I just commented without expecting to get help, and I got a DM from Chrysler Cares (correspondence attached). They asked me to take it to a Chrysler dealer to confirm the diagnosis. The dealer reached out to me on May 28th with the bad news below. I said I would pick the car that afternoon. He informed me that if I drove the vehicle it would “catch on fire.” Quote below: Technician has completed diagnosis of vehicle. Found engine is burning coolant, coolant leaking into engine from headgaskets. Need to replace both left and right side headgaskets, cost for repair is $4334 plus tax. With this service also recommended to replace spark plugs additional $437, service throttle body $299, Service fuel injectors/rails $299, flush coolant in radiator and reservoir $299. Sincerely, Tony Pantagis Service Advisor Office 973-744-2000 ext 137 Fax 973-744-248 Email: tony@decozencjd.com I immediately reached out to Chrysler Cares online. I also called the 800#again. It took MANY days to get anyone to get back to me, but finally I got a Case number. I explained my whole story on the telephone, and Chante said she would reach out to the dealer. After many days of back and forth phone tag, she called me on Friday, June 7 to say this would be referred to a Chrysler supervisor for one final review. I picked up my broken car from the dealer today and it is still not fixed. I still have no answer why a car with 60K miles would have a failed engine with no warning. Chrysler needs to recall these vehicles! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2018 Chrysler Pacifica with just 53k miles. Recently, after starting the vehicle, the dash board displayed a check engine light. When I took it to the dealership, they informed me the code was a P0305, which indicated a misfire in cylinder 5, caused by a blown head gasket and a coolant leak into the cylinder. AT 53,000 MILES! Their quote to repair the engine (which just sets the ticking time-bomb back to zero) is $5,000.

Had engine misfire and low coolant light come on. Towed to dealer. Engine did not overheat. Dealer found cracked head. Head was not made well. Disabled start stop feature and put van into “limp” mode where it would not start on the freeway. Safety concern.

Head gasket is leaking coolant into cylinder #5. According to the Chrysler forums, this seems to be a common problem. We are seeking to share this information so that the appropriate steps may be taken to commence a recall in order to service these vehicles. The safety of all drivers/passengers should be the pinnacle of this concern. We have 105, 000 miles on this vehicle and have experienced no other mechanical issues to this point.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the contact noticed a failure with the START/STOP system. The contact stated that on several occasions the vehicle lost motive power and stalled with the START/STOP engine warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 80,000.

Head gasket is blown with not that many miles, it's blowing fuses on a daily bases, start stop function won't work. Coolant leaks. Coils damaged, and lastly ac unit won't close properly and keeps making noise.

Licensed independent service center diagnosed that I have coolant leaking into cylinder 5 and that the head gasket is compromised and needs to be replaced. My vehicle only has 84k miles. No warning lights illuminated until I started to experience a shudder when starting the vehicle, shaky start and then the check engine light came on with a cylinder 5 misfire code. I noticed coolant was low and topped off. The vehicle has never indicated it was too hot, but I need to refill reservoir each time the vehicle is driven. I no longer feel safe driving my vehicle as a hot engine could cause failure while driving, leave us stranded in a vehicle with small children, or worse cause engine fire, accident, injury or death. I would never expect to have head gasket failure at such low mileage. I should be able to trust that an auto manufacturer can build a car that will last more than 84,000 miles without engine failure. Many people online are experiencing this same issue with large repair bills or engine replacements needed. I sincerely hope that a recall will be issued for this repair as it presents a safety issue.

My car jerks really hard when driving mostly at around 14 to 16 mph when it shifts into 2nd gear. It feels like I have been rear ended. Also occasionally it happens shifting into 3rd gear, but mostly into 2nd. Once in a while it loses power altogether and other times it accelerates on its own. I have had this to the dealer 3 times and they did a diagnostics on it but can't find anything wrong. This is not normal for the transmission to do this. When it loses power I'm afraid of somebody hitting me and when it speeds up on its own, I afraid I will hit somebody.

Value cover gasket failed and stated cracked heads. Car didn’t overheat, but engine light came on. Had car towed to dealer. Bought warranty from dealer(powertrain) but dealer says coverage have not been approved yet. Car been in shop about 2 wks

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the check engine and the STOP and START warning lights were illuminated. The vehicle was taken to the dealer on several occasions; however, the failure could not be duplicated. The contact stated that on the last occasion, the vehicle was taken to the dealer, and the battery was replaced; however, the failure reoccurred. The vehicle was not repaired. The vehicle was scheduled for a service appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

While driving 45 MPH, a warning message shown stating "stop safely, vehicle will shut off soon", which is followed by loss of power and inability to control the vehicle. No error codes generated. There is an open investigation according to the NHTS website, NHTSA Action Number: RQ24004.

-service engine light went on 2 weeks ago, intermittently. - escalated when engine began locking/ shuddering while driving and engine light began flashing. - had vehicle towed to the nearby dealership - dealer diagnosed it as a blown head gasket due to manufacturing defects. Dealer offered up that ‘they see this issue all the time’ with the 3.6L Pentastar engine. - dealer quoted $6000 for the repair but forewarned that the other head gaskets would likely fail as well because of the manufacturer defect. Quoted $9500 to replace both - dealer suggested replacing both head gaskets but also refused to confirm integrity of the engine block and all additional cylinders with micrometer measurements and pressure readings. - there is a known and frighteningly frequent breakdown of this engine in the Chrysler Pacifica. - complete engine failure should not be common place for a vehicle with less than 100,000 miles.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed on an incline, the vehicle briefly lost motive before jerking forward and then returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 42,000.

Car ran fine during morning drop offs with kids to school, approximately 10 miles away. Stopped in parking lot to help with school events, car cooled down for 2 hours and would not start. Tried to jump start the car, it did not work. Car was towed to the dealership where we found out that the engine had seized. Car has 107K miles on it . All maintenance performed at dealership on time.

While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.

The steering wheel seems to "lock" or become stiff when traveling over 50 miles an hour. It does not happen all the time, but causes over correction which is scary at higher speeds

There is a loud creaking noise coming from the front end, most likely suspension. It seems worse when the car is turning and even more so when backing up and turning steering wheel. I am aware of the V15 recall for the Pacific and from what I have read the symptoms are nearly identical. Along with this there are at times more of a clicking sound.

Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle hesitated. The vehicle was taken to an independent mechanic, and it was diagnosed and determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.

There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.

The engine overheated and the vehicle became with three children inside on a major New Jersey highway. This vehicle was advertised for families with kids, and appears to have a safety defect. The first sign something was wrong was when the check engine light came on; shortly after the vehicle became inoperable on the highway. We took the vehicle to several different mechanic shops, including the dealership, and we were told the vehicle has a major engine defect, either a blown head gasket or a total engine failure. The vehicle is currently at a Chrysler dealership being examined.

When driving at 60-70 mph steering wheel feels like it is sticking. It won't return back to center. It is a very uncomfortable feeling, like the steering wheel is going to get stuck turning. I see that there has been another complaint filed. - NHTSA ID # 11578790

Purchased the car used in 2018. Worked fine. Always kept up with my oil changes. Car now over 72000 miles. Suddenly, noticed car would jerk while im driving. Was told engi e misfire. Had it fixed so i thought. After a while, happening again. Also, without any warning, suddenly coolant disappears somewhere in the car. Not coming out at all. And without warning, car overheats. Constantly filling with coolant. Engine light suddenly comes on. Blinking on and off. Now im in engine failure. Not in warranty. Checked several forums, tons of people with the SAME issue. Bad engine from Chrysler. My Supreme warranty is expired, i am single mother of three and cannot fix. Still financing this vehicle. Can anybody help me? I dont have thousands of dollars to fix this.

When traveling 65 - 75 mph, steering wheel sticks/gets stuck when making right turn. Steering does not auto-correct itself like it should. After researching issue, it’s related to an issue with the power steering rack and pinion. It needs to be replaced. The part itself is over $2,000.

The middle row passenger seat belt will no longer latch. There were no warnings. The seatbelt became unlatched on it's own while I was driving my children to school on 3/15/2024. I had to immediately pull over and call for help. None of my children are old enough to ride in the front seat, so this was quite scary. The seat belt has not been able to latch since.

My Vehicle suddenly stops while the car is in motion, it shuts completely off. I had an instance where my car shut off coming off the freeway off-ramp. This has happened on numerous occasions and we have been trying to call the dealership to see if there is any recall. We are never given a straight answer and we feel unsafe to drive our vehicle

The contact owns a 2018 Chrysler Pacifica. The contact stated while starting the vehicle, the vehicle was shuddering and there was a lot of exhaust and a burning odor. The check engine warning light was illuminated. The vehicle was taken to a local mechanic to be diagnosed. The contact was informed that there was coolant in the compartment where the spark plug was located, and that the head gasket was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.

I keep getting a check engine light that reads as cylinder 5 misfire. I have replaced the spark plug and coil pack and it still will read as a cylinder 5 misfire. Often times when we start the van, it acts as if it has engine problems. I know this is very common in 2017-2018 Pacifica's and seems very unsafe. Something is wrong with the engines in those years of Pacifica's. I have had this check engine light read 4 times and 2 mechanics looked at it and replaced some parts to success.

The van auto shutoff during a stop in an intersection. The van did not turn back on when the pressure was released from the pedal. The engine was off and I was in the middle of the intersection. The gear shifter knob was unable to move to a different gear. After multiple attempts to restart the car were unsuccessful, the car finally restarted after cycling through the att, run, start menus without the brake being depressed and then pressing the break and pushing the start button. This vehicle has had the recall work performed related to this issue and the repair is insufficient. The stall is intermittent and difficult to repeat.

On [XXX] I brought my 2018 Chrysler Pacifica to Matt Bowers for some warranty work and to check a front end creaking noise that was most prominent and unstable feeling while in reverse with the wheel turned. They performed the warranty work and notified me that the noise I was hearing was from the cv axles and that they didn't need to be replaced immediately but would need replacement if they got worse and noted that it was very low mileage for this issue. (Around 40,000 miles) The noise continued but has gotten worse lately and has felt much more unsettling in reverse so I brought it to a local mechanic to confirm it was in fact the cv axles. He confirmed the axles need to be replaced and also told me he thought there was a recall relating to cv axles on the Pacifica. I looked it up and found Safety Recall U80 / NHTSA 18V-493 front halfshaft which covers Chrysler Pacificas manufactured between 2/22/2018 to 6/11/2018 with MDH of [XXX] My Pacifica's manufacture date is June of 2018 and has a MDH of [XXX] which falls within the scope of the recall. I called the FCA recall center on [XXX] at 1-800-853-1403 and was told I wasn't covered under the recall. I have no service lights on but have cv axles that are severely prematurely worn on my vehicle which only has about 60,000 miles affecting the overall safety and performance. My vehicle falls under the listed recall and Chrysler has failed to make this issue right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle display reads "Service Charging System" and switches into limp mode where the vehicle is prevented from driving faster than 15 mph. After leaving the van sit for a time, it drives ok. I took the van to a Chrysler dealership twice after this happened, and the dealership could not resolve the issue. After the second time this happened, the dealership contacted an engineer at Chrysler to try and resolve the problem, but they could not. Chrysler says the problem stems from the charger that is being used, but the error/limp mode occurs not after using a charger. I am concerned that the vehicle will switch over to limp mode at any time presenting a safety risk.

The transmission gives out and loses power to the wheels. This is very unsafe!! Was taking a left turn and lost all power and was almost hit. This happens all the time but the other day was almost my last……

When driving slow or even coasting, between 5 to 20 MPH, the transmission SLAMS, KICKS, CLUNKS with speed up little bet . You don't even have to have your foot on the gas, it just does it. It's also happened when accelerating from a low speed, like from 10 Mph to 30 mph. And happen at the freeway when leaving the gas to lower the speed will kicks and Speed ​​up a little and one time in Crossroads my foot over the break the engine was off then i released my foot the engine start I couldn't take left because the light came red so i put it on reverse didn't move then forward same the transmission doesn't respond then i put it on parking and wait then put it reverse and moved that's i was blocking one line of my left to right side.(( Its look like with all Incident the transmission shut off and on or shift it self to N then return back D ))

The #5 cylinder keeps having a misfire sometimes causing failure of the vehicle to get up and move when needed in an emergency Situation this being a family van make even putting children in danger at times. After inspection by myself a Mechanic that even taught College Automotive repair, I have also taught Jet engine repair I find this concerning. Is what is happening is the head gasket is leaking coolant into the #5 Cylinder and we all know water will not admit a spark. Rust can be seen on the Valves and top of Piston cylinder upon inspection. This is a well know issue across the United States and Chrysler Dealers and manufacturers, their mechanics, parts and service departments also know this. This is poor workmanship inferior parts. But the most concerning is not being able to get a response out of the vehicle to get out of the way in an emergency situation and that the owners of Chrysler Corporation do not care. With the cost the consumers paid for these Vehicles it should not have to fall on them due to the inferior parts and workmanship of the manufacturing Company. The Average Consumer cannot afford to fix this issue, and some are still paying for their Pacifica's Immediate action should be taken with this problem as many Babies, Children and adult lives are being put at risk. I would recommend to stop driving these vehicles immediately until the problem is resolved. Accident waiting to happen possibly causing bodily harm.

Received message that Start/Stop component was not working. A few weeks later, check engine light came on. Brought to mechanic, was told to replace main and auxiliary battery. Paid to replace those and two days later, got both the start/stop message and the check engine light again. Brought back to mechanic who, upon finding countless other consumers who have had the same issue, found a blown head gasket with coolant leaking into the engine. Our vehicle has only 44k miles on it and is at risk of overheating while driving and the engine may be damaged.

Bought my 2018 Chrysler Pacifica used on December 8, 2022, with 70,649 miles on it. I have had issues with a hard shift in my power train. It doesn't do it when transmission is cold and it doesn't do it all the time. My engine light comes on, but it doesn't show any codes for the hard knock. It has been to 2 different dealers including Chrysler on several occasions without the issue being resolved.

The seatbelt looks as though it has been cut partially through by the fixed seatbelt guide on the middle row of seats. Those seatbelts hold in place two car seats for a young child and an infant. The seatbelts rarely get moved because we keep the car seats secured to the two middle row seats. The seat belts were briefly inspected by a service advisor at the Chrysler dealership, Taris, who stated that it looks like it could have been done by the seatbelt guide. The first time I noticed it was just on the driver side back in 2022. When I noticed an identical cut on the passenger side about a week to two weeks ago, I knew that there was a problem, and I also noticed that there is a secondary cut starting on driver's side because in March we had another baby and placed a new car seat base on the driver side seat. The driver side seat belt is now locked into place and cannot be viewed unless the side interior panel is removed. That has not been done at this time.

The check engine light came on and the vehicle experienced a slight loss of power. Later the Start/Stop indicator light cam on with a message saying it has malfunctioned. Upon driving the van continues to have issues going up hills and accelerating from a stopped position. The check engine light remains steady without blinking.

At 34k miles I’m being told the head gasket needs to be replaced and the car is out of warranty. This is unacceptable and refuse to pay the amount to fix for a vehicle that has that low of mileage. Coolant leaking with no visible leakage. Engine overheated on freeway with no explanation.

In Oct 2023 we purchased this van from a used dealership. Well now it sits at a Dodge dealership torn apart waiting on a new engine. It all started when my wife and kids were driving down the road in the middle of winter with no heat (safety issue especially in Wisconsin this time of year) so I took a look at coolant and noticed the coolant reservoir was empty. (Usually a leak somewhere obviously) nothing was on the ground, so time to assume internal leak. Well same day I get a cylinder 5 miss fire code. So I take vehicle into Dodge and they originally diagnosed as head gasket but when they took it apart they found the crack in the block. Now the vehicle had never overheated while we owned it we made sure of it. The story gets deep at this point there is evidence that someone before Dodge had this engine apart as they used RTV and reused the old gaskets ( probably cause they found the crack in the block) but now my wife and I sit with out the vehicle we bought 3 months earlier for 20k being told it's going to cost us 12k to replace engine. Now my complaint is why did this engine fail at 100,000? This is ridiculous. This is supposably a family vehicle and you are putting my family in danger. Dodge should let ok at this complaint seriously as I was reading hundreds of similar statements from other customers with 2018 Chrysler Pacifica 3.6L engine. There are most likely thousands of vehicles with this same issue as I'm on a waiting list to get an engine. So not only do I have to pay thousands to get my 3 month of ownership van back running but now I have to wait possibly months for a new engine.

Initial Symptoms: Auto-start/stop failed/tripped, plus excessive white exhaust smoke continuously exits (will not stop). Stopped driving vehicle ~26Nov2023. Problem 1: P0303 Solution 1: Ignition coil and spark plug replacements @ $905.17 (15Dec2023) Not Fixed: Error code is gone but white smoke persists. Problem 2: Chrysler tech found low coolant, traced to EGR cooler. Solution 2: Replaced EGR cooler @ $1,319.00 (05Jan2024) Not Fixed: Excessive white smoke still exits tailpipe and does not stop. Neither solution fixed the root cause. There is also an engine smoke smell in the cabin (we don't smoke). Potential Root Cause: Failed head gasket forcing coolant into the engine then burning out as white exhaust.

Driving along and the power steering stops and you can’t turn then it releases and then a little bit later it’ll do it again so the power steering comes back-and-forth but I feel it’s a hazard

My vehicle lost the ability to accelerate when driving on a busy two-lane street. I was able to coast to the side of the road, but the vehicle would not move forward or backward even though the engine was running. This was the fifth time this condition has occurred, and I had the 03A Loss of Motive Power recall service performed during Summer 2023. The vehicle had to be towed - luckily nobody was directly behind us so an accident did not occur. The vehicle is currently being evaluated by the dealership for further repair. The check engine light is illuminated, but no other warning lights are illuminated at this time.

Misfire on engine that was cause stall and later on could caused over heating. This is a known issue for this manufacture and needs be resolved before someone is hurt or killed Code was p303 and now I need 1000's in repairs out of my pocket Right now believe to be head gasket but damage could be worse. Yall need to google this issue for yourselves and help protect lives

Last year, a head gasket failed causing coolant to leak into the cylinder head that resulted in misfires and overheating. This resulted in engine block failure and a required a total engine replacement.

The van continues to accelerate when I'm braking. This has happened 4 times after an hour or two of driving the freeway. As we were exiting the car continued to Rev up as we applied the brakes. Thank God the light was green. Another time I tried to park and as I was braking the car was accelerating. I had to quickly put it in park position. The van is in the shop, Hunter Dodge, now and they ran a diagnostic test and failed to find a problem.

Blown head casket at only 64000 miles. Engine light on and antifreeze I’m told is leaking now. No warranty or recall with the 2018 Pacifica but there is for the same issue with the 2017.

The check engine light came on after 2 weeks of owning the car. It threw a Code P0303. We replaced the coils on 1-3-5 and spark plugs on all cylinders and the check engine light came back on after 1 week. It finally would not start. Our mechanic has removed the head and gasket and discovered the cylinder 3 was full of water and water and oil in the oil pan creating a gooey sludge. This is apparently an ongoing problem with this engine to the point that gaskets to replace the head gasket are very hard to find.

We were traveling at approximately 45 miles per hour, slowed down around a bend in the road and hit an ice patch. The vehicle spun towards a truck stopped at a stop sign. We hit the driver's side of the truck with the driver's side of my vehicle. We continued to spin and hit the truck again with a side impact. and spun again after the second impact. The front airbags deployed but the over head side impact airbags did NOT deploy. My wife was driving and hit her head on the drivers side window resulting in a large contusion on her forehead. The only safety notice or recall information we had for this vehicle was concerning the electric start and ignition components with the batteries that left our vehicle stranded at one point, until we had that repaired. We never had any notice or alerts of any air bag deficiencies in the vehicle. The driver's side and driver's passenger side airbags should have deployed upon the impact. We had our two little girls 2yr and 9mo old, 12 yr old, myself, my wife and grandma in the vehicle. No one else was injured in the vehicle except my wife the driver, hitting her head on the side window.

Wiring for Air-Pump/Power Brake Booster caught fire, see attached image

oticed that the CEL had come on, and after reading the codes, I found out that there was a cylinder 5 misfire. To fix the issue, I decided to replace all the spark plugs and ignition coils, and after putting everything back together, I erased the codes. However, the following day, the same code appeared again, and I realized that the coolant level in the reservoir was low. I performed a pressure test on the system and ran it to temperature, but there were no coolant leaks. While the car was running, I observed bubbles in the reservoir, and these signs pointed towards a blown head gasket. After checking online for Pacifica common issues, I found out that head gasket failure is one of the main complaints. As a mechanic with 13 years of experience, I know that these symptoms indicate a blown head gasket. Unfortunately, due to this issue, I had to leave work twice as my wife and four kids were stranded 30 minutes away from the house. This is not acceptable, and I've never had a vehicle blow a head gasket before.

After radiator was replaced by the dealership, our car has been experiencing coolant leaks that we have “repaired” twice, however the issue keeps coming back within the week. We are also experiencing stalled engine will driving, where the car just slows down instantly or stops.

Occasional loss of power steering and or locking up of the steering wheel resulting in excessive force to overcome the locked or "catched" position. Dealer has inspected and says that the electric steering gear is faulty.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the engine temperature gauge displayed that the engine was overheating. The contact drove the vehicle to a safe location and waited for the engine to cool down. The contact was able to drive the vehicle to the residence. The vehicle was towed to the dealer where it was diagnosed with a blown head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and agreed to supply the parts needed for the repair. The failure mileage was approximately 83,538.

The contact owns a 2018 Chrysler Pacifica. The contact stated that the main battery and the auxiliary battery had been replaced on multiple occasions. The dealer had not yet determined the cause of the failure. The contact stated that the frequent battery failures caused the vehicle to stall while driving at various speeds with the battery and check engine warning lights illuminated. In addition, the contact stated that the vehicle was diagnosed with a cylinder #3 misfire. Also, the contact mentioned that the vehicle would jerk forward upon depression of the accelerator pedal without warning. The vehicle was taken to the dealer for a diagnostic test; however, the dealer was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

I have had transmission problems with this van since I bought it. Had it in the shop several times. It jumps or pops and throws vehicle forward. I also have had to replace the large battery and the accessory battery multiple times. This has left me stranded many times bc it will shut off while driving. Last time was today 11/01/2023. Large battery and alternator was good. Accessory battery dead completely and replaced for free since it was in warranty still. But they say it has caused my van to misfire in cyclinder 3. Car has only been maintenance through Elliot Chrysler Dodge in Carthage Tx

Failed cylinder head (misfire p0304). Need to have engine rebuilt or replaced. Also had oil cooler failure, losing coolant and oil. 71k miles, just over the 60k power train warranty. Need dealer to help fix but they are booked for next 3 months. Car initially cut out on the road in traffic after auto start stop, was scary and safety risk with family including kids onboard. Confirmed with independent mechanic, but also going to dealer as it is specialty work for that engine.

Coolant leaking into cylinder 4 causing a misfire and engine overheating resulting in blown head gasket. Vehicle had only 50K miles at the time; however problem was not diagnosed until just after 5 year mark (powertrain warranty expiration).

Suddenly our Pacifica would not start and started cycling through over a dozen error messages. We were finally able to get the vehicle to start and took it to the dealership. They confirmed that the star connector needs to be replaced. After looking at many forums, this appears to be a fairly common issue among the early hybrid pacificas, to the point that I felt I should report here, especially given the recalls that have already happened due to the electrical system in the car. We just got the last recall done in August and already we now have a ~$1000 bill to repair the electrical system again. Please have someone look into how many of the pacificas need this particular connector replaced given the prevelance of people with the same issue online.

At around 84000 miles the engine light came on and the van started spattering and when you start it. The first place I took it to said it was cylinder 6 was misfiring and they replaced the coil and spark plug. The van check engine light came back on and it started to overheat so we took it back in and the coolant was empty. They refilled it and I got it into the dealership and they found that it was the head gasket so they placed it. Upon picking it up the check engine light came back on and they replaced a cam shaft sensor.

What component or system failed or malfunctioned, and is it available for inspection upon request? The shifter module fails or malfunctions and it put the vehicle in park. All the electronic controls in the vehicle malfunctions even when the vehicle is driving like the ABS, displays, throttle, ADAS and all other controls How was your safety or the safety of others put at risk? The vehicle suddenly starts throwing the warnings while you are driving - sometimes in the freeways, it also jerks, throttle and other controls and displays goes blank, you are not sure even if the emergency flasher is activated Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It started almost 2 years ago in Dec 2021 when the check engine light first came, dealer tried to fix by replacing the 12 volt battery but the problems started slowly and in August 2022 disabled the vehicle completely. The vehicle had been with the dealer most of the time since then and its still not fixed as of today

We could not locate an active coolant leak for almost two months (brought to several mechanics.) Added dye to the coolant and it showed in the oil. Waited over a month for an appointment with the dealership and was finally told that it was a bad Head/Head Gasket, Oil pump and would also need a new catalytic converter etc.... It is apparent from the chrysler forums that this is a VERY common problem. #5 cylinder, bad coolant channel design leading to engine failure. Even the mechanic at the dealership said (ON VIDEO) that this was a common issue. Chrysler is WELL aware of the issue but refuses to redesign or assist customers when the failure occurs. This is CLEARLY a safety issue that begs for a recall.

My van experienced sudden misfiring when I tried to start it. To address the issue, I took the van to the Chrysler dealership in Buford, GA. After their assessment, they informed me that cylinder 3 had a crack, and it necessitated the replacement of the entire engine. They provided a quote for this repair, which amounted to $13,000. I've been diligent in maintaining my van, regularly checking the oil levels, and there were no warning signs or indicator lights until the check engine light came on when the misfiring issue began. It's worth noting that my van only has 81,000 miles on it. While researching this problem, I came across a forum where numerous individuals shared similar experiences, indicating that this kind of catastrophic engine failure shouldn't be so common. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine sputtering, engine light came on P0303 cylinder 3 misfire. Light would come on and off every couple of days. Diagnosed with a blown head gasket at ~51,000 miles.

We began having major issues with our van in October 2022. There were numerous incidents of loss of power and sudden increase in temperature gage. We kept fluids checked. Kept oil changed on time. We reported this to the dealership multiple times before they agreed to fix under warranty. Even after fixing factory recall (which we were charged for by the dealership) and then replacing batteries, we continued having issues with loss of power and surge in temperature gage. July 8th of 2023 engine light came on and temperature gage shot up, van stalled at the intersection. I had My self and FIVE kids in the car. This was accompanied by a sudden loss of fluids. We had the van taken to another repair shop who then told us the head gasket was blown. This happened just 4 miles after our warranty lapsed. We had to have the entire motor replaced out of pocket. More than $8,000 in repair costs so far and the van I still making noises and not driving correctly.

62000 miles on the vehicle. Bought used from Chrysler dealership with 55K miles. Check engine light came on after starting in morning, rough idling. Brought it to dealership and was diagnosed as cylinder-4 misfire. Dealership replaced spark plug and coil, switched fuel injectors. Drove away from dealership, week later engine light came on again. Went to the dealership, they performed a block test, confirmed 4th cylinder head needed to be replaced. This is an extremely common problem in 2017-2018 Chrysler Pacificas. This is a travesty and needs to be rectified.

Driving through a parking lot when the van said shift to park and completely shut off while moving. Lost power steering and acceleration. Car then would not restart. Husband came and we hooked to his battery and somehow it cranked and we got it home.

Several near-accidents yesterday and today. Steering wheel randomly locks up when driving. This is an extremely dangerous situation for my wife and 4 children riding in the van. You have to physically force the steering wheel back over, which can easily result in over correction which could also cause a crash. No warning lights on at the time, and has happened 4 times yesterday and once today already. How is this not a recall?!

Our engine has stalled while driving the vehicle at least four times since July 1. The engine begins to shudder, and the car will not accelerate, and then the engine completely dies. After it happened today, it was not possible to restart the engine or put it in gear. My and my family's safety was put at risk because the vehicle was inoperable. Three times this happened on major interstates with traffic moving at high speeds. I had to move my children and their car seats into another vehicle while traffic passed. We have had the vehicle in for service at least three times, at least twice at Chrysler dealers. The problem has not been reproduced (yet) but this latest time it completely disabled the vehicle so expect they will see more of the problem now. After the engine cuts out, we get an electrical warning light that flashes briefly, plus a check engine light, and a message that instructs to move the gear shift to P to start the vehicle and another that warns that the Start/Stop system needs service. We have had these all serviced, the fuel pump and battery replaced, and have been told the problem is resolved and yet it keeps happening.

Vehicle is 5 years old and at 90,000 miles. Head gasket blew causing several thousand dollars in damage. This seemed very early to have to do this to the engine. I wanted to report in case this is a persistent issue with this particular model of car. If it is a consistent issue I would like to see. A recall issued.

My 2018 Chrysler Pacifica has a blown head gasket. It has been to a Chrysler dealership and an independent auto repair shop. Both places told me that this is a known defect and commonly occurring problem with this engine. I have conducted my own research and it definitely appears to be a known defect and common problem. I was told that the head gasket could be replaced but more problems would follow and paying the large repair bill wouldn't guarantee the van would be problem free. The best option I've been presented with is to replace the engine completely. It is very disappointing to need to replace an engine in a vehicle that is only 5 years old and just barely over 100k miles.

Engine Misfire was reported and did all the normal maintenance to correct from a certified mechanic. Misfire was still happening so I took it to a dealership and they couldn't find the issue. They wanted 2400 just to break the engine down to find the issue. A local mechanic did a coolant test and read the engine code to see that it was a coolant leak in the oil. Blown head gasket is the culprit. He suggest while you have it apart you should actually do both sides.

P0303 code. Ended up being a blown head gasket and required entire engine replacement from damage caused. Refused warranty as it was brought into dealership in Aug 5 2023 but warranty ended July 25 2023. All maintenance had been performed

The contact owns a 2018 Chrysler Pacifica. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact stated there were no warning lights illuminated. The contact related to the failure NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Van just unexpected shutdown no warming light nothing ! This is a handicap van rear entrance !!! On Tuesday August 8 2023, Daughter and handicapped granddaughter riding in van it just stopped she had to coast in the middle turn lanes until help arrived Did get daughter out in wheelchair push across 3 lanes traffic to safe very hot that day... On the NHTSA says as of January 17,2023 compaints on 2018 Chrysler Pacifica With inspected engine shutdown..

I purchased this vehicle used in 2022. A few months after purchase, I began to notice that while I was going through a sweeping curve in the road and traveling faster than approximately 30 MPH, the steering wheel would stick at approximately 1 o'clock or 11 o'clock depending on which way I was turning while attempting to straighten the wheel back out after completing the turn. To get the steering wheel to return to center, it takes forcible action. If not careful, this forcible action can cause you to overcorrect from the turn. This becomes quite dangerous especially on narrow one lane roads. This problem has been discussed with multiple service centers, but has not been able to be diagnosed. No warning lamps are present in the vehicle and all other systems seem to be working fine.

The contact owns a 2018 Chrysler Pacifica. The contact stated while stopped at a traffic light, the vehicle stalled. The message "Shift to Park" was displayed. The contact stated that she shifted to park(P) and turned off the vehicle and the vehicle failed to restart. A local mechanic met the contact at the scene and assisted in restarting the vehicle. The contact was able to continue driving. The contact stated that the failure recurred intermittently. The vehicle was taken to the local dealer several times; however, the dealer was unable to duplicate the failure. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated that the failure started to occur after the head gasket was replaced. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the dealer had not performed a diagnostic test. The failure mileage was approximately 115,000.

Loss of power, multiple times, most serious @ 70mph freeway, baby on board, 500 miles away from home. No tow, no rental, no way to get home. Previously reported to dealerships, won’t fix issue, quotes for $7k of service, issue still persist.

Cylinder 3 misfire, combustion gases in coolant, coolant consumption but no leak, probable failed head gasket

A blown head gasket (and possibly warped head) were causing a cylinder 3 misfire. The vehicle has only 70,000 miles and has had regular maintenance performed. It appears the motor design is faulty, likely causing a build up of heat in the engine compartment or internal to the motor resulting in blown head gaskets. This is apparently a common problem and Chrysler should develop a solution to handle the issue.

Cylinder head inside the engine has a Crack with antifreeze leaking into the engine. I had been driving the car prior to being able to make an appointment at the dealership. Luckily there was not a crash due to this.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, smoke came from underneath the hood; however, the contact turned off the vehicle. The contact waited for the smoke to settle before restarting the vehicle. The contact was able to drive the vehicle for a short distance, and then the vehicle was towed to the dealer. The vehicle was not diagnosed due to extensive melted engine parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The engine is failing due to poor design and parts. Coolant has leaked into the motor causing a misfire and likely a ruined engine. With this damage, the engine can stop at anytime risking all occupants especially if driving at higher speeds. This is a minivan intended to safely transport families. It has not been to the shop yet. There was first a fuel pressure sensor check engine code and then after that was fixed we scanned the stats few weeks later and now there is a misfire. This is all a far too common issue for Chrysler Pacifica with the 3.6 L Pentastar motor.

Currently have 62,254 miles on my car and the head gasket is now faulty requiring a repair that’s almost $4,000. Check engine light came on prompting it to be looked at and head gasket was root cause. Appears to be a very common issue with Pacifica’s but no service bulletins or recalls associated with this issue yet.

The service electronic stability control warning is populated after the vehicle stalled while driving on the freeway. The vehicle often jerks and stalls when taking off or driving at slow speeds but this is the first time at freeway speeds. This early caused an accident for me and my family.

My car won't start it says that the engine or accessory is on when it isn't. I had this same problem last year during covid so I replaced both the batteries last year. Now it's doing it again. This time how ever the light is flickering on the drivers side. The doors when I first got it and sometimes says still that there not enough power to operate sliding doors.

In November 2022, roughly 2 weeks before Thanksgiving our 2018 pacifica showed an engine code on the way home, it read to be a misfire. We were already enroute and near home so we cotinued driving. The low coolant light came on briefly as we were pulling into the driveway and the engine became hot. When I looked under hood I could hear a gurgling noise and noted th coolant resovoir to be empty. The next morning I added coolant and used a Gasket leak detection kit to confirm a blown head gasket. Vehicle was dropped off on a Monday and was in the shop for nearly a month waiting on parts. We were very fortunate to be so close to home. Failure occured under warranty but upon research found that the issue was fairly common among vehicles with this engine, some failures as low as 40k on the engine.

- The car still has open recall Z11 ( RU PHEV hybrid traction battery fire). - The car had open recall XE1 RU PHEV transmission open. - The car became stranded refusing to put the transmission into gear. - Had to tow the car to the dealership. The dealer stated the traction battery fuse was blown. The dealer could not pinpoint the root cause of the issue, nor did chrysler have parts readily available to fix. The car still shows there's an open short. - The dealer could not complete diagnosis because of the Z11 recall. They stated that the traction battery can not complete self check procedure. - Chrysler is unresponsive in following up on the issue.

sliding door closed on my daughters hand even though the dealership claims the sensors work fine.

I purchased this vehicle Certified Used from a Chrysler dealership 2/2020 and it did well until about 1 month ago. The motor was running "rough'' and sometimes losing power. Diagnostic code P0303 came up and I am told by our mechanic that the 3rd cylinder is ''blown''. Most likely due to dropped valve guide and / or warped head. When I began to look up reasons for this problem online, MANY problems just like this for the 3.6L V6 Pentastar motor. I was told not to drive it any more than I absolutely have to as it could / will lose power without warning. I don't know if this has been confirmed by dealer or ISC but it is on many forums and subject to class action lawsuit. There has been no other inspection besides my local mechanic. Engine light did come on when problem first began about 1 month ago.

Got a check engine light for misfire cylinder 4. Take it to a dealer and told its blown a head gasket at 76k miles. They act like this has never happened. Start reading all the forums and it’s a widely known issue that the manufacturer won’t correct. Could have an accident or catastrophic failure caused by their negligence.

GPS does not show accurate location. GPS location is showing vehicle location is 100s of miles from the actual location. This makes GPS unusable, and other vehicle functions that require the vehicles location to be unusable as well. There are extensive documented reports of this incident online.

Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .

The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.

Engine noise and rattling as well as coolant levels dropping dramatically. Mechanic advised head gasket repair and upon further inspection a NEW ENGINE on a 2018 vehicle. With more research, I see this has affected other Pacifica owners.

On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off

@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.

There is a prominent loud creak/squeak noise when locking the steering wheel all the way to the right, and slowly backing up. It is replicated every time. There is a V15 lower control arm recall on prior years, but this VIN was not covered. I am very concern it may be of similar issue, and makes me worried for the safety of my children.

Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem.

Check engine light came on . Came back with a misfire in the 5th cyslinder. confirmed by the dealer and the head gasket replaced. issue remains

Head Gasket Failure

Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.

Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.

Car began to idle roughly and the check engine light came on. A scan returned the code that indicates a misfire in cylinder 3 of the engine. Our local service station was unable to fix the problem, but stated it could be a leaking head gasket. We took the car to a dealership, where they diagnosed a crack in the engine block, with coolant leaking into the engine cylinder. The dealer service department is saying the engine needs to be replaced, at the cost of around $16,000. The car is at around 85,000 miles, far too early to have engine problems of this magnitude. This issue has been widely reported among other owners of 2017-2022 Pacificas...all similar cases. A misfire in an engine cylinder (usually 3 or 5) which ends up being diagnosed as a cracked engine block requiring a replacement.

Noticed that I have been low on antifreeze/coolant over the last few thousand miles. Reading other complaints, it seems as though the engine block becomes warped around 60,000 miles causing the engine to burn coolant. Chrysler will end up replacing the headgasket for around $3-4,000 which ends up lasting around 10,000 miles before the same issue occurs. Just surprised that a car with 60,000 miles would fail. There really should be at least a TSB on this.

Pacifica with 68000 miles giving a P0303 cylinder 3 misfire. After taking to two separate mechanics, they both confirmed its a blown head gasket leaking antifreeze into cylinder 3. Going to cost $4000 to repair.

I HAVE PROBLEM DETACTING COMPUTER FOR STATE INSPECTION IN TEXAS, ITFAILED INSPECTION DUE TO NOT DETACTNG COMPUTER

This vehicle has been towed to the dealership for service for a 5th time! Lights of all systems start flashing as not available. This time I had loss of power driving. I got off a main road, but was not able to put the car into park or engage emergency brake as no systems were available!! I sat with my foot on the break while the “p” for parking flashed and the engine just wanted to rev. I have pictures that tell some of the story. It took 40 minutes for the car to recognize that it was in park (or reset). They’ve already had this car in September of 2022, October 2022 two separate incidents, and then again for an entire month from November-December, with no loaners or funds towards rentals. Last week the car lit up the same way, but this time I was not in my neighborhood, but I was on a main road! Not being able to have power was frightening, but not being able to put that car into any gear for 40 minutes is not acceptable.

The informational screen when turned on get super super hot and has slightly warped the dashboard. I believe There is a connection between Having the informational screen on while driving and the steering wheel sticking. It sticks less when the informational screen is turned off. I worry that if I’m driving with the radio on it will catch the car on fire

I have recognized at least 6 times within the first ten minutes after propulsion on, when I apply the brakes on dry pavement, with even brake pedal pressure, the brakes do not grab properly and the car continues to glide forward for a few moments, Then I put the car in park (often at a traffic light) to try to clear or reset the problem.

Auto on/off was working for a few days (which is not normal). When in the drop off line for school it turned off for that. When I let go of the gas to go, the car shut off completely. I restarted it and it said "service shifter" and the shifter lights did not come on. I did move it to park by counting the clicks of the turns. Drove home from the school. Same day and other days following, the auto on/off is back to not working. Randomly when I start the car it says the "service shifter" message and does not light up the shifter letters. Sometimes if I turn it off and then back on it will not appear. Other times, it does and I have to just go. This is a safety hazard if it shuts off and will not turn back on. This started roughly 1.5/2 weeks ago - the week after Easter.

When making slow but sharp turns (ex: turning into a parking spot) the vehicle shudders.

GPS not working. It shows that I am in the Pacific Ocean when I am in the mid west

Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem. My car has only done 73000 kms and I have taken very very good care of it with regular maintenance and got it fixed only from flagship dealerships. Seems warranty just expired month ago. I am the second owner who purchased it at 21K km. The dealership told me that they may not fix it under goodwill as I am second owner. I am left with no options.

I kept having a check engine light come on with the code P0305 for a cylinder 5 missfire. It turns out the cylinder is broke and leaking.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while parking, the brake pedal was depressed, but failed to respond. The vehicle lunged forward and struck an unoccupied Honda Pilot. The vehicle lost power but restarted after several attempts. There were no warning lights illuminated. There were no reported injuries, air bag deployment, police report or fire. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 67,084.

2018 Chrysler Pacifica T, Uconnect infotainment system shuts off and reboots every 2-3 minutes while driving. It is available for inspection upon request. When the Uconnect shuts down driver loses all features connected to the system to include: GPS/Navigation, blue tooth, in-cabin climate controls, and back up camera. This causes the driver to become distracted in order to re-synch phone, dvd player, navigation. Additionally, my wife almost backed over a 6 year old child because the back up camera shut off when backing up from a parking spot. There is an incredible risk of injury/death with this systems failure. The issue has not been reproduced by the manufacturer (FCA), dealer or independent service center. This issue is being addressed by class action lawsuit: Case 2:20-cv-11838-SFC-RSW ECF No. 1 filed 07/07/20 The vehicle was inspected by the state of Maryland. The vehicle is now at the dealership for diagnosis and I have to pay all expenses out-of-pocket. No warning indicators.

Service electronic stability

Check engine light appeared 01/26 out of nowhere. Engine started to idle rough onbstartup but cleared after a few seconds, checked code with OBD2 and it hit P0305. Took to dealership for repairs 01/27. We live in the middle of nowhere and having this vehicle fail in the middle of the no-cell-service drive could have caused us to be stranded in the snow, especially with the winter we've had it could have been a catastrophy. Dealer originally flagged fuel injector as the reason. Picked up vehicle on 01/31, check engine light returned on 02/01 and we immediately contacted the dealership again. Returned vehicle again on 02/02 and it has remained in the shop even as of today 03/10. Reported back to us that there are cracks in the Engine block are causing coolant to leak into cylinder 5. Dealership confirmed they have seen multiple 2017 and 2018 Pacificas have this same issue. Even went as far to say that those with a perfect maintence done on the vehicle were subject to this same issue. 3rd party inspectors have also checked the vehicle for extended warranty purposes. Many reports of the Pentastar 3.6L V-6 seem to show a commonality with what the dealership reported about the 2017 - 2018 Pacificas engine problems. Chrysler has not responded to outreach for assistance and as the cost to repair sent to warranty company is thousands of dollars over what the current value of the vehicle is worth. Chrysler seems to be dodging responsibilty for this blatent issue.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while she was driving at approximately 35 MPH, she was involved in an accident after another vehicle t-boned her vehicle. The air bags failed to deploy. The contact stated that she did not require medical attention; however, she sustained a mild concussion, a knee injury, and neck pain. A police report was filed. The vehicle was towed to a tow yard by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,500.

First, it started with the stop/ start not working . We took it to the shop they said we needed a new alternator. Costed us 700$ . Well the problems did not stop . The check engine light did not go off after a few times of driving it (the mechanic (crystler mechanic) said it would after a few times of driving it. Well then it started rumbling when u turned it on . Called and they said bring it back in. Well we planned on doing so but then the van wouldn't start. We had to get it towed . Well they said the fuse had blown . So when they replaced that they noticed white smoke coming out and all the coolant gone . They said it is most likely the cracked engine block which is gonna cost over 12000$ to fix . We already owe money on the car . We cannot afford this! We have 4 kids and this is a safety issue !!! Now we are out of a vehicle and still owe on it !

The car starts blowing out white smoke when started. Mechanic thinks it could be a blown gasket or Crack in engine block. The cable fuse blown as well. The vehicle did not start so it was towed to the mechanic.

Coolant leak as well as the other problems that I reported.

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARD TO PROBLEMS WITH ITS AUTOMATIC STOP/START FEATURE. THE CONSUMER STATED THE VEHICLE WAS IN FOR REPAIRS SEVERAL TIMES BUT THE DEALER ONLY SUPPLIED A RENTAL ONE TIME.

Car was on cruise control. While approaching traffic, attempt was made to release cruise control by braking. Brake system was locked, vehicle started accelerating and revving. Brakes would not work, had to swerve to avoid collision. Managed to fidget with the gear knob. Finally managed to gain control of vehicle. I figured I gained control because I must have shifted the gear into Neutral somehow. I had my entire family of SIX in the car. Without having gained control, the vehicle would have accelerated until I crashed it. It accelerated past 80mph before I could gain control

The contact owns a 2018 Chrysler Pacifica. The contact stated while utilizing the cargo area, he noticed water inside the vehicle behind the third-row seats. There was an abnormal moldy odor inside the vehicle. The vehicle was taken to the dealer and inspected. The mechanic located water in the bottom of the seam under the third-row seat. The vehicle was not repaired. The manufacturer was contacted, and the contact was provided a case number. The approximate failure mileage was 28,000.

The end of 2021, Began not starting requiring many pushed of the start stop button; stalling when in motion on roads; gas pedal tight not depressing, engine light on and off, side auto doors often wouldn’t work automatically (battery new); was lurching and chugging randomly , over time very frequently. Nov 22’ had start stop battery replaced & fuel pump sensor. still lurched etc..worsened..late 2022 began frequently stalling , not starting, pedal would be stiff, lurched daily, stalled frequently during motion & upon first acceleration..start, try to go..stall out..finally jan 5, 2023, wouldn’t even turn over-just clicked-shop diagnosis said few codes referred to electrical panel issues.. replaced spark plugs, starter, got home, next morning, same thing ~no turnover. problem not solved. another shop, where it sits today-found cracked engine block($12,000 estimate to “attempt” replacing engine). deemed total loss as value of van is less. This has to be a defect gone undetected for some time, having built up damage over these last couple years.Many of issues are identical to recall (2019-2022) listed problems. Regardless of any recall being labeled as inactive, this vehicle is clearly a result of manufacturing issues. A 2018 doesn’t just have these problems when it’s cared for.We have four children & currently have no mode of transportation~two shops since January 6, ‘23, prior year of worsening symptoms. A safe, reliable vehicle is vital for our family’s functioning. It’s now at Lee’s Auto-seen in picture. Excel Auto was first repair attempt Jan.6. We will not be reimbursed by insurance for “mechanical failure.” Our loan is $18,000 outstanding. We pay $459.65 each month, and are responsible for remaining balance. Why should this happen to us. We certainly can’t purchase a second vehicle in conjunction with this loan. Your quick action and assistance is appreciated and direly needed.

Leaking coolant in cylinder 5 leading to a misfire and check engine light. Dealer reports this is a known issue and only replacing the engine will fix, but Chrysler isn’t doing anything to fix it.

The vehicle is hard shifting/jerking when accelerating from either a slow speed or from a complete stop. When it does this, it feels like I'm getting rear-ended with a jolt forward. It doesn't do this all the time and when it does it scares me. Please advise.

Reverse camera screen remained on after reversing and during a ~30 minute drive. Stopped vehicle, shutoff engine, opened door to trigger interior electronic shutoff. Restarted vehicle and backup camera still remained during drive until eventually changing to full blue screen with "Camera System Unavailable" message at the top. (photo available) The event occurred during extreme winter weather in Oklahoma 1/30/2023 and is an obvious safety issue. The constant rearview display while driving is very distracting and disorienting. Additionally, the vehicle climate control settings for defog, heat, and other settings are unavailable for determining and adjusting to external environmental conditions, as experienced during the winter weather event leading to full interior fogging and reduced visibility (another mechanical safety issue prevalent to this vehicle series). This issue is found under NHTSA Campaign 19V886000 for 2018-2019 year models however, our VIN is not included. I contacted the original dealer service department, and they informed me of no related recall for our specific VIN as well. I contacted FCA/Chrysler Customer Service in reference to recall VE2 as indicated in NHTSA recall 19V886000 and informed no recall as well and no other assistance or direction. Our vehicle VIN should be included in the recall.

Check engine light and start/stop light

Check engine light on. Number 3 cylinder misfire. Losing coolant. Head gasket replacement.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 30 MPH, the vehicle started jerking. The contact stated that the air bags warning light was illuminated. The contact was able to drive to her destination. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The contact took the vehicle to a second local dealer, Miami Lakes Chrysler (16600 NW 57th Ave, Miami Lakes, FL 33014: (305) 820-3814) where it was diagnosed with needing the radiator to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to Miami Lakes Chrysler and made them aware of the failure. The dealer serviced the vehicle under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 51,000.

Steering control loss due to the lower right control arm knuckle pinch bolt failure causing the lower control arm to separate from the steering knuckle. This problem had been identified by Chrysler and repaired in May of 2018 under Recall V15, but has occurred again. Due to the inability to having any directional control of the vehicle could have resulted in a serious accident had I been operating the vehicle at a higher rate of speed or in a more populated traffic area. The vehicle was towed to a Chrysler dealership and has been repaired. I also contacted Chrysler directly to report the problem but I don't feel they take the matter as serious. There were no vehicle warning lamps or message except at the time of failure. As I lost control of the vehicle a brief message appeared saying "Electronic Steering Component Failure"

At Approx 92,000 miles, the head gaskets failed and allowed coolant into the cylinder heads causing the engine to overheat and the cylinder to be damaged and need replacing. The repairs would have cost me $3386, but thankfully extended warranty covered $1900.

Blown Head Gasket at 77K miles

Began with a misfire in cylinder 1 that would chug on startup, the smooth out. Had a check engine light come one, which showed the misfire in cylinder one. Brought it to the dealer, they noted low coolant levels and possible blown head gasket. Had only 108,000 miles. They could not get to further review of the motor for two more weeks, so we were told we could pick it up and bring it back. One hour after leaving the dealer, the motor overheated. There was no coolant whatsoever in the vehicle. After calling the dealer, we were told they forgot to put coolant back into the vehicle before were could pick it up. The next day, the van is no longer usable. It began stuttering continually.

Rear seat anchor broke out of floor board when a child sat in the seat. This is a major anchor point for the seat system. If there had been any sort of accident, the seat and occupant could have easily broken free from the vehicle. I took the vehicle to my local dealer, who took pictures and sent information to their area manager. The recommended repair was to take it to body shop and that they wouldn’t be responsible for the repairs. This is clearly a manufacturing defect that the weld on the anchor did not penetrate into the floor board. I can be contacted for more information and inspection.

Three times since this past summer, while driving approx. 30-40 mph the van's power shut down. We were able to steer and brake which allowed us to coast to a spot to stop. All three incidents occurred with children in the van during rush hour. We were forced to pull over on a dangerous section of road. The first incident the car did not restart for about 45 minutes. The second time it restarted in about 5 minutes and the third attempt it took about 1 minute to restart. In each incident it appeared as if something in the electronics of the van shut down and eventually reset on its own. The "check engine" light came on after each of these incidents, but no indication prior that there was an issue. After multiple times in the dealership service center and with support from FCA Customer Care it was eventually decided that the transmission needed to be replaced which occurred in November. Since then there have been a few incidents where the van simply would not start. After some time and opening/closing doors, plugging/unplugging it, and pressing the start button, it eventually restarted. The check engine light came on again but would then turn off a few days later. We were told by the dealership that if the light was not on there was little they could. Then a few weeks ago (December) a similar incident occurred again where the car shut off, this time while driving about 10 mph. We brought the van to the dealership and again they investigated with support from FCA. We were told they investigated "connections" within the van but they were unable to find a definitive problem. Additionally they took the car for an extended test drive during which the van did not do the shut down problem. We have now been informed by the dealership that FCA is closing our case and we need to pick up the van. Because no problem was identified and fixed, we do not feel safe driving the van for fear that this problem will occur again which puts the people in the van at significant risk.

The left ball joint (front lower control arm) became squeakier and squeakier until the mechanic said it should be replaced or risk it failing while I drive which could leave me unable to steer/control the car. The mechanic said the dealer ought to cover it since they recalled some of this model year for this same issue on the right side but not all of them. The dealer would not cover replacement.

Ticking noise began out of nowhere, 2 days later accelerated from a stop light felt a jolt and then lost power and check engine light flashing. Took to closest dealer to have looked at. Dealer determination new engine needed, or have cams, headers, rockers, and lifters repaired. Engine has 68,000 miles on it.

On three recent, separate occasions, the vehicle has lost acceleration while making a left hand turn from a stop (date listed for this incident is most recent). No visual or aural warning indications have displayed on the dash during or proximate to these incidents, but the car felt like it went out of gear while making a normal left turn. Pushing or releasing the throttle only affected engine RPM, not any acceleration, so it felt like we were only coasting. It lasts longer than a normal shift, more than a few seconds, before power is sent to the wheels again. On two of the occasions there was oncoming traffic approaching the intersection. If the power had died any sooner in the turn I'm not sure I would have cleared the intersection in time with what little speed I had gained, increasing the risk of collision. I am taking the car to the local Chrysler dealership tomorrow for inspection and hopeful diagnosis/repair. I can't replicate the issue on demand, but after 3 separate occasions, it is an unmistakable feeling. Based on the clunky, jerking shifting into gear that sometimes occurs with the vehicle outside the above-described incidents, I believe it might be transmission related, but I can't be sure.

At 63000 miles engine misfire occuered needing to replace the head gasket causing leaking coolant into the combustion chamber causing a misfire. Very concerning considering relevtivly low milleage and potential ongoing engine concerns. Wife and children were driving when check engine light went on, resulting in misfire causing car to shutter and stiring wheel shake. Car is curently being serviced at the dealer. There were no early indicators prior to this incident.

I was driving my Pacifica 2018 on the road when suddenly I heard a beep, I looked at the dashboard, it had a red light indicating that my car is overheated, my kids were panicking, hoping it shouldn't start burning. I couldn't stop on the highway because of passing cars. it was towed in to the dealer, I got a phone call that I need a new engine... I had no prior indications of any problem.

I am aware of the recall on this vehicle. In addition, I received a phone call and email from Chrysler stating the following: "Hello Mr./Mrs. I have attempted to get ahold of you to schedule your Z11 Recall appointment for your Pacifica PHEV. You should have recently received an important recall notice from FCA detailing the steps needed to repair your vehicle and ensure the safety of you and your passengers. If you would like me to continue to assist you with the appointment, please give me a call at 8009921997. We encourage you to schedule this service appointment as soon as possible. If you prefer to schedule the appointment by yourself, ask for the Z11 point of contact at the dealership, and be mindful that the repair takes 2 days to complete. Please be advised that I have closed your case. Thank you for being a valued Chrysler customer. Chrysler specialist [XXX]" I called two local dealerships who both said they cannot schedule because they do not have the equipment to do this repair. They said they are unaware of this central Chrysler communication. I emailed a reply to the address above to reopen the case, but they have not replied. Please help! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Hi, I received a recall notice in February 2022 (Z11) related to a fire potentially originating in the center of the vehicle underbody with the ignition in the OFF position. A resolution to this defect has just become available which would require the car (Chrysler Pacifica VIN 118706) to be kept overnight by an authorized dealer. My complaint deals with that no deal can provide a rental car that is of equal size to accommodate my family of 6 with four kids using car seats. I was told that an car of equal size cannot be provided and would have to pay for a rental out of pocket. Why would the cost not be covered by the manufacture that is attempting to resolve an issue created by them. I have kept my part of the agreement by making my monthly car payments and paying the car off with no issue. It seems to me that the manufacture has no regard to the buyers of their vehicles after the sell is complete. I am looking to have the recall corrected and to have a rental car of equal size provided by the manufacture, since they are holding my car as they fix their mistake. Let's take ownership of our mistake and do the right thing. Thank you for helping with this recall

Radiator coolant leaked in cylinder 3 engine (3.6L)has 64K miles after searching online the Pacifica has this issue and Chrysler has not did anything to fix this in recalls

Check engine light p0303 cylinder 3 misfire. Dealership mechanic diagnosed as blown head gasket.

It would not accelerate and misire when you pressed on the gas pedal. It was finally found after 7 momths of them teying to fix other parts that we would beed a new engine altogether

My Air Conditioning stopped working at 50k miles. The dealership, Sarasota Dodge, charged me $409 to look at the car and wanted $3300 to repair it. I don't have that kind of money and the car is still under warranty. I brought my brand new car to a local garage and they diagnosed the issue for free and charged me a 1/4 of the cost Chrysler did to repair it. The issue is the material used for the evaporator core is aluminum and does not interact well with the air conditioning chemicals so the chemicals eat away at the core and the chemicals escape into the cabin. This had been going on for a long time and I did not know what the smell was.

When I pushed the button on the handle to close the back sliding door, my 2 year old suddenly stuck his hand in front of where the door was shutting and the door did not stop. Thankfully I was able to push the button back open almost immediately but his hand bruised immediately. We applied ice and the swelling went down but it could have been much worse hadn't I opened the door back up right away. There should be a sensor that stops the door if something is in its way.

Car engine has stalled a dozen times or so. On one occasion it stalled and would not restart, had to tow to a dealer to repair it and it ended up costing $2700. And when it doesn’t stall on the road the engine constantly has weird acceleration dips where it almost stalls. This has been a constant problem for me and I purchased the vehicle used with 39000 miles on it. Which is not much mileage so I was not expecting this many problems.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed onto the expressway and depressing the accelerator pedal, the vehicle suddenly lost power and would not increase speed. There was no warning light illuminated. The contact stated that the failure had occurred on two separate occasions at the same location. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 67,000.

Power Steering is unavailable Stop/start is unavailable Wasn’t able to avoid an accident this morning from deer. Steering went out.

Dear Sir or Madam, There was a recall on our vehicle for the Battery Cables. It was supposed to fix the Stop/Start on our car. Prior to getting the Recall done, our car didn't restart at a stop light/sign causing us to put it back in park and restart the car. We went to have the Recall done and were told that that would not fix the problem, we needed to buy the second battery. We did - costing us over $200. I can ask for the bill for this if it is needed. I could not find it in my files. A couple of months later it started again at the stop light/signs. We took the vehicle back and they said a code was coming up under the hood and that would be no charge. They called us on 10/4/22 and said we need to purchase a switch - labor over $200 plus parts. What are we required to do to have this fixed as part of a Recall? Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While driving home with my pregnant wife and kids, our van seemed to cut off and coast. I got no response from the accelerator pedal, and there was a message on the dash saying "Shift to P to Start". The check engine light also illuminated. Luckily, we were able to coast and pull over in a neighborhood. I was able to shift to Park and restart the van and finish the drive home. However, the same issue and message appeared while I was parked in my driveway. The van is currently at a local Chrysler dealer for further inspection and diagnosis.

The car battery system has failed over 5x when driving. All of a sudden the car battery lights start coming on & stearing shuts down and car stops. The last time it completely shut down. No power to even run hazard lights. No power to lock the car or rollup the windows. It has been 2 weeks and dealership mechanic can not figure out what is wrong.

We were involved in a small fender bender accident, and the car caught on fire. It started with the dashboard, and it spread to the rest of the vehicle. The car ended up burnt to a crisp. Nothing salvageable.

The automatic start/stop has consistently been an issue. The car auto stopped while I was at a light in the middle of a busy intersection and caused the entire car to shut off instantly with no warning, the whole car except the radio went black. There was no light on the dashboard until after it shut off and was jump-started. Both aux battery, regular battery and 2 relays have already had to be replaced previously to fix the issue, and it has become and issue for a second time after all those repairs.

2018 Pacifica Wheelchair Accessible Van has on several occasions without warning, decelerated and stalled. Displays Place into Park and restart. Van starts sputtering & decelerates. After pulling over, waiting a few minutes it does start again. We've had the van over a year without any issues until now. We did have it at a dealership for a week. They were unable to find anything wrong with it. Very frustrating as we use this van to transport our disabled daughter. Recently we received notice of Class Action Lawsuit for this problem. Doesn't help me right now.

Vehicle began to idle rough, then the check engine light came on with the code P303 (misfire in cylinder 3). Vehicle diagnosed as having a bad head gasket. This appears to be a VERY common occurrence on this vehicle based on posts made by owners here: https://www.pacificaforums.com/

What component or system failed or malfunctioned, and is it available for inspection upon request? The van stalls, the wheels lock up, the transmission shifter becomes unusable, and of the warning light start flashing on the dashboard. Yes, it’s available for inspection upon request. How was your safety or the safety of others put at risk? It stalled in the middle of the road blocking traffic from both ways and was unable to be moved for over half an hour. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not until the day it stalled on 8/30/2022z

Sept. 12, 2022 - Ever since we have owned this vehicle, we have experienced this issue with the cruise control. Speed increases while driving downhill highways and sometimes on pretty level highways. When I decrease the speed on the controller, it sometimes maintains the speed for several seconds (slow to respond) in order to slow down while coming up behind another vehicle. I therefore need to break or turn off the cruise control. Very unpredictable. Also, speed changes a lot which sounds like shifting gears back and forth while going uphill. I had contacted the dealer originally and was told this is normal. This is ongoing. Happens every time when driving on the highway. Safety concern. The other issue we had experienced while driving on a city street, we got some odd sounds, what sounded like it was coming for the transmission. Like shifting sounds. and on another couple of occasions, we got a kind of (clunk) noise. Not sure…hard to explain. Only happened a few times over the last several months. and was brief. This in not ongoing, but a concern for failure and or safety. No warning lamps or messages

Van started running slightly rough in the mornings if the engine was cold. CEL eventually came on with a P0304 DTC. I replaced the igntion coils and spark plugs since the van was right at 80,000 miles. Seem to run fine for a day after, then issues came back. Took it to the dealership for more in-depth troubleshooting and repair. They failed to do anything after almost two weeks except that now my van wouldn't start. Took the van to a non-dealership affiliated repair shop and they said the starter had failed, but the engine passed the pressure check of the head. Waited almost another two weeks for a new starter, mechanic got it back together, found some coolant coming out of the exhaust manifold and recommended adding leak stop that there might be a small casting issue with the engine. They added leak stop and returned the van to me stating they think there was a small hole in the engine from casting and that coolant was getting by and causing the misfire. Subsequently, the coolant would then travel to the catalytic converter where it would burn off but caused the cat to be much hotter than normal and that was in-turn frying the starter which is pressed up right next to the cat. The van continued to run rough for a couple days before it finally wouldn't start again and now i'm having to have it towed back to the shop. I suspect the issue may a issue with a warped head or something even worse. A cursory search of both online forums and NHTSA reports that this is not a one off or new issue and only seems to be getting worse and more prolific as the average age of the fleet pushes towards 80-100K+ miles. Modern vehicles should be able to go 150-200k miles before head gasket issues become a serious concern.

CAR STEERING, GET STUCK VERY OFTEN, AND THEN CONTINUES TO WORK PROPERLY.

The contact owns a 2018 Chrysler Pacifica. The contact stated that six months after purchasing the vehicle, the vehicle experienced a tire blowout and upon looking for the spare tire kit, he became aware that there was no spare tire kit inside the vehicle. The vehicle was towed to a nearby gas station where the tire was replaced. The contact contacted an unknown dealer and inquired about the spare tire kit. The dealer attempted to order the part unsuccessfully and later informed the contact that the part had been discontinued. The contact stated that he had contacted several other dealers in the USA and Canada and was informed that the part was no longer available. The manufacturer was notified of the failure and informed the contact that they could not assist and that the NHTSA could require them to install the spare tire kit inside the vehicle. The failure mileage was approximately 800.

The engine overheated while driving and required immediate attention, leaving me and my family stranded on the highway. The original code that tripped the check engine light was for a misfire in Cylinder #3, upon further inspection at the dealership it was concluded that the issue was a blown head gasket, causing the engine to overheat and fail. This was confirmed by the dealer. I have sent the issue to the manufacturer as well. There are a number of these issues in public forums. It is apparently a well known defect.

There are multiple things but here are a few i thought my wife was crazy until i started to drive it. 1. The steering feels like it gets stuck its not Major but it is a slight tug and it does it at random. 2. The trunk opens own its own (it has done this 2 times while i was driving) my wife says it has happened to her 1 other time as well. 3. The sliding doors will open and close on freely like something is caught in the track however the tracks are clean and it will bounce open close. 4. The Gas pedal sticks not engaged but when you press the gas nothing will happen then all of the sudden the RPMs will skyrocket 5. Cruise control works great if your on a flat road but if you get on a slight hill your either getting all the RPMs or it turns it off 6. The Auto Stop start thing stopped working and the light stays on but that's fine I didn't like the stop start thing anyway. 7. I did change a battery and it helped with the dash lights not looking like a Christmas program 8. the AC went out after the car had one of the RPM fits then the AC stopped. how does that make sense 9. overall i think the car is having some type of electrical issue or it has a mind of its own. Ive gone to mechanics and they all just do the same shoulder shrug. i have a appointment with a dealership but they are so back logged its disappointing.

Steering is sticking. While turning the wheel at speed the steering sticks and does not automatically straighten out requiring the driver to manual straighten out of the turn. Very dangerous.

I have owned van for 1 year and taken it into the shop 6 times for blown head gasket, leaking coolant, over heating due to leaking coolant, and now it needs a new ignition coil and spark plug due to coolant leaking. Check engine light pops on every time and the van notifies me that the engine is over heating. Must pull over on the side of the road to let car cool down. Problem has been confirmed, taken to car dealer at every instance. After issue has been taken to dealer and "fixed" check engine light returns after 4-6 weeks, every time. Paperwork can be provided on request.

The Navigation System on the 2018 Chrysler Pacifica, has malfunctioned and does not show the correct map data. For example, I am in Richmond, KY. If I select the navigation, it may show that I am in Campbellsville, KY on one day and then Somerset, Ky on another or any other random city that is NOT my current location. Per the dealer, this is not a map update or reset issue. The dealer says it requires a total replacement of the "radio" which includes the screen associated with the nav system. The local dealer said that this has become a common issue on this matter. It of course was an out of warranty issue, with dealer wanting somewhere near a $1,000 to replace. My internet research reveals that this is a widely experienced problem among this model. At first glance, this may not appear to be a "safety related" issue, however I believe it is. As an example; if you a traveling to a place that you are not familiar, and seek the nav for route assistance, it will be totally incorrect, due to the fact it thinks you are in a different location than you actually are, therefore giving directions that are incorrect. This in and of its self is a safety issue. Given the volume of complaints regarding this it would seem Chrysler would take proactive measures to correct.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving from a complete stop, the accelerator pedal was depressed; however, the vehicle hesitated to respond and then surged forward. There was no warning light illuminated. The contact was able to continue driving however, the failure reoccurred several times while driving. The vehicle was taken to the dealer three times where an unknown computer software was updated; however, the failure reoccurred intermittently. Additionally, the contact stated that while his wife was coming to a complete stop, the accelerator pedal was depressed but the vehicle failed to respond and stalled. There were no warning lights illuminated. The contact’s wife noticed that the gear shifter had moved from drive(D) position into park(P) inadvertently. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 26,000.

My transmission jerks when shifting to first gear and sometimes when I'm going slow it feels like it is not getting gas and won't go then it will kick in and take off with acceleration that is more then it should be. The garage reset it back to manufacturer settings, but it only lasted a couple of months and it is doing it again. I'm afraid it will cause an accident.

Van showed the message "Stop safely the vehicle will shut off" and stopped on the road. It was immobile for close to 30 mins. I was able to start and drive back home. It again stopped on the road on the way to the dealer. I have seen number of complaints on this van on the internet. My van is still with the dealer and they could not fix the problem in the past 15days

I was driving and pulled up to a stop light. The car all of a sudden turned off. I had to place the car in park, and reset. The error light said to service the auto start stop feature. This is the third time the car has turned off in the middle of driving.

Automatic right passenger sliding door will not operate with the outside door handle or inside pillar switch making it a safety concern.

The vehicle lost all power, engine, shifting capabilities while on the freeway. The car was luckily able to be steered without power steering to the side of the freeway in an 80 mph zone. There were 6 occupants who were nearly hit and almost caused multiple accidents. It was towed to a dealership and was confirmed to have power inverter module failure. This is a common problem in 2017-2018 Chrysler Pacifica Hybrids. Chrysler knowingly excluded this vehicle from the recall and is unable to produce replacement parts, replacement vehicle, or any solution. There were no lights on the dash when the problem occurred. The failure was spontaneous and completely rendered the vehicle inoperable.

Vehicle with 60,850 miles (just out of warranty) had leaky right head gasket. This caused the engine to hesitate where power was needed before starting to move and engine did not run smoothly. This caused unsafe conditions when parallel parking - where quick engine response was needed to get out of the roadway from oncoming traffic. The problem was confirmed by check engine light and repaired by a Chrysler dealer for $3,500. Online forums indicate that there are many drivers who have encountered this same issue with early mileage gasket issues with this particular engine.

Honestly it’s been one thing after another, including engine, power train and electric issues

The contact owns a 2018 Chrysler Pacifica. The contact stated that the Back Over Prevention screen image remained on the display screen for approximately 30 seconds after shifting the vehicle out of reverse(R). The contact stated that the image distracted him while driving. The contact had taken the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V886000 (Back Over Prevention, Equipment) however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 96,000.

I confirmed this issue on chrysler pacifica owners forum. Engine block failure at less than 70K miles. Maintained car per owner's manual recommended schedule. Despite good maintenance, we had the issue first manifest as a single-cylinder misfire. Replaced the spark plug and coil to find that the car wouldn't start. Then found a blown 500 amp fuse at the block above the battery terminal. White smoke from exhaust at restart. Ended up with a diagnosis of block failure / warped head gasket. Confirmed large number of reports on the chrysler pacfica owner forum.

On multiple occasions over the last 2 weeks the steering will lock up while driving. This is happening at different speeds and different locations. The steering wheel locks up and takes a few seconds to free up. This vehicle is unsafe for my family, because at any given time the steering could cause us to crash. Their is no warning lights or anything that come on.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while parking the vehicle in her garage, the gear shifter indicator light was not illuminated while shifting from the drive (D) to park (P) and the vehicle was not able to turn off after pushing the START/STOP button. Additionally, the rear liftgate door was not able to open as needed. Several unknown warning lights were illuminated. The contact's neighbor disconnected the fuel lines and was able to turn off the vehicle; however, the instrument panel light and headlights were not able to be turned off. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.

Months after a start/stop recall software update, my wife and children were entering the intersection to make a left turn and made a complete stop. The vehicle’s engine stopped. The oncoming traffic cleared up. My wife proceeded to make the left turn but the vehicle did not respond. The engine did not restart on its own. The D on the shift gear began to flash. The throttle sensor lightning bolt symbol appeared on the dash and there was nothing that would allow the vehicle to shift or restart. The vehicle needed to to be powered off. The traffic light turned red and the car was blocking the intersection for the other traffic. After restarting the vehicle, the turn was completed and ran normally. This occurred 3 more times at a stop light on different occasions. The dealership found a wiring issue associated with the start/stop and the vehicle hood open sensor.

I was driving on the highway at approximately 60mph when the engine suddenly quit and the message "Put vehicle in Park to restart" appeared on the console. I managed to get parked in a precarious position on the wedge between an on ramp and the interstate. Although I was able to shift into Park I was not able to restart the vehicle for some time. During that time I called Chrysler Roadside assistance which could not help with the problem and 911 (because it was so unsafe to remain in place) A policeman came and called for a tow but while waiting, the car finally shut down and restarted. The check engine indicator was still on but I managed to drive to the next exit and get to a safe location. I finally was contacted by Roadside Assistance but they could offer no assistance. I restarted the car. The check engine light was off and I completed my trip without incident. This is the third time this problem has occurred. In the other two incidents the vehicle restarted right away. This is an extremely dangerous behavior, however, and seems to be commonly reported on chrysler forums. I do not know if it is related to the current recall or not. I was under the impression that prior recalls had resolved this problem but see it reported in more current models as well. Chrysler apparently does not understand the cause or have a fix. In most cases, it appears they are unconcerned.

I took my van in for recall work to replace the hybrid battery. Since then I have had to return 5 times because the coolant keeps getting low, and the "Hybrid electrical system" and "check engine" lights come on after a few days of driving. I have reported smelling fire when this happens. I take it to the dealer. They top off the coolant and reset the lights and send me on my way now. The first 4 times they kept the car for 3 days to do this and drive it about 200 miles after topping it off. I contacted Chrysler directly and they tell me its not their problem. I need to deal with the dealer. The dealer has no idea what they are doing. I am attaching the recall notice. The dealer has all copy's of the receipts where the work was completed.

Chrysler Infotainment screen on dash reboots or freezes during vehicle operation. This inhibits the use of the backup camera which is displayed on the Infotainment dash monitor. Infotainment system also controls bluetooth hands free phone, climate controls, radio and rear seat entertainment system. My inability to use the backup camera has created a risk to my children's safety when moving the car in parking lots or driveways, and is in violation of NHTSA's rear camera laws enacted in 2018. Chrysler has offered $0 assistance. I was charged for a "software reboot" attempt and was told the entire unit needed replaced at a cost of $589.oo + tax at the dealership.

The warning sign came on referring to the start/stop not working. First time in 11/2021I took to the dealership& was sched for a “recall that would fix the warning light. When i came in for this specific repair i had to pay $357 jan 2022. Now today is the 2nd time this light has came on& it is may 1, 2022 & warning light is on again referring to start stop not working…..i was not reimbursed for the 1st repair that was actually a recall…..

Vehicle shifts really hard. It did on date listed but has ever since. The dealership identified problem and ordered parts but never called back when parts were ordered and is now past warranty to get it fixed.

Car will unexpectedly send a message on the dash that says to "Stop Safely Vehicle Will Shut Off Soon". This will be followed by a complete shut down of the vehicle with no electric power to accessories, the engine, brakes, lights, etc. This can happen while underway at any speed and it will render the vehicle totally uncontrollable and risk injury to vehicle occupants and other vehicles and pedestrians. This failure has happened approximately 5 times and fortunately, there have been no accidents of injuries. The vehicle has been taken or towed into the Chrysler dealer 3 times. On the first visit, they said it was the battery. Battery was replaced under warranty. Since then, the dealer can not duplicate the problem but problem returns unexpectedly once it has been returned to us. This is very scary and we can not trust this vehicle, particularly because we do use it to transport our 3 grandchildren who are all below the age of 7.

Minor Front end collision resulted in the vehicle bursting into flames. Completely engulfed and a total loss. The other vehicle drove away after the accident.

The contact owns a 2018 Chrysler Pacifica. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered to pay for a rental. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. It is now going on 4 months since consumer received the recall notice and there is still no fix for this car.

The contact owns a 2018 Chrysler Pacifica. The contact stated that the passenger’s side sliding door button failed to open and close the door whether on the inside or outside of the vehicle. The driver’s side door overhead button was able to open and close the door. The failure had occurred intermittently and had since been occurring more frequently. The contact took the vehicle to the dealer who stated an update for the software needed to be performed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.

When car is shut off, there is a mechanical/thrumming/grinding sound that you can hear coming from the center of center console, quite possibly carried through the vents. Very rhythmic, but sometimes not, can go on for several minutes, sounds like it could be an opening and shutting of a fresh air vent, does not sound good, like it could be overheating a small electrical motor that could overheat and start a fire. Not clear what stops it, maybe an overheat sensor, when it stops there is a releasing/settling sound that is longer than the clicking/moving/servo motor kind of sound that happens continuously. Happens VERY regularly, not every time, sometimes only lasts a few seconds, sometimes several minutes. Can be heard from outside the vehicle, too. I captured a video that has the sound in it see https://youtu.be/tDlwzWUmJv4.

What component or system failed or malfunctioned, and is it available for inspection upon request? -- The car charging port caught fire AFTER the recall notice and after they stated the repairs had been made. The charging port and car charger fused together after the fire and both are not working now. How was your safety or the safety of others put at risk? -- The fire could have caused major damage, but it was parked outside so nobody was hurt. Has the problem been reproduced or confirmed by a dealer or independent service center? -- No. The dealer is trying to avoid responsibility and claims the problem was with my home charger instead of their vehicle, but the home charger I use has been used in multiple other vehicles without issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -- Yes. I took it in to Chrysler - they did not look at my charger and are claiming its not their problem. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -- Yes. Ever since the first recall notice for the charging port, after i took the car in, the "check Engine" light has been lit and won't turn off.

Loud creaking noise (and sometimes what sounds like a spring) coming from the front passenger side suspension. At first this happened when the vehicle was backing up with the steering wheel turned and locked to the left. It's now extended to while braking. I know prior models were recalled for bad lower control arm ball joints. My vehicle didn’t fall in that window, but this vehicle should be included in that recall (v15 recall)

1. The battery for the auto start/stop system has been dead (since a week after my warranty expired). The Start/Stop warning light has been on ever since. 2. The side sliding doors on both sides are temperamental. It takes a few tries to make them stay closed. 3. The button on the outside front door handle no longer functions when I push it to lock the doors. I can lock from the FOB or from the inside of the car.

The transmission shifts very hard. Extremely hard. On two occasions, vehicle has lost power and had to merge through Atlanta traffic to the shoulder. Extremely dangerous. We’ve taken it to the dealership service department both times and no one can find anything wrong. No recalls. We love this vehicle but are being forced to buy another brand. This is the 2nd Chrysler product that has let us down.

1.The circulation fan makes very loud noise when driving. The vehicle has only been driven for 18000 miles. 2.The vehicle front right side has a gap and lot of leaves were blown into vehicle under the front cover and it may cause fire since that part is extremely hot.

2018 Pacifica Touring L Plus. Approximately 33,750 miles. Engine compartment fire. Cause UNKNOWN. Vehicle was parked with engine / ignition off and directly after a brief warm-up and approximate 5 mile drive. Returned to vehicle after approximately 10 minutes in store. Noticed odd, but faint smell and assumed was from adjacent, running vehicle. Started engine and reversed from parking spot. While proceeding to parking lot exit, smell became more pronounced and seemed electrical in nature. Quickly parked again at outer perimeter of adjacent store lot and away from other parked vehicles. Released hood latch, and exited vehicle. Lifted hood to find grey smoke throughout engine compartment and flames in lower LH (my right) engine compartment. Closed hood and removed my dog from vehicle while calling 911. Police and fire arrived in under 5 minutes. Fire department cut hood and grill to bypass latch and extinguished the fire. No injuries to report. The outcome could have easily been different, including loss of life, if the fire intensified while I was still in store. Loss of life, serious injury, and / or significant property damage if parked in garage, structure, or still surrounded by other vehicles. Fire contained within engine compartment. No functioning electrical. Windshield cracked & various front-end damage. Smoke in vehicle interior, ducting, and personal contents. Water damage from extinguishing. Insurance company deemed total loss and has possession of vehicle as of this report date. No previous indication, mechanical or electrical, prior to this incident. Purchased used with 28,398 miles on 6/30/2021 from a CDJR Dealership in Southeast Michigan. Police, fire, and insurance reports available.

Vehicle randomly loses all steering power and van completely shuts off while in motion. Has happened twice now without warning. Won't start up til vehicle is in park and has stalled for a minute.. Could be potentially very dangerous on a highway or busy intersection. I have owned this vehicle for less than 1 year. According to consumerreport.org certain pacificas years 2017-2019 had this same issue back in 2019 and approximately 150,000 were recalled at the time. However, currently there is no open recall active. Reference NHTSA campaign number:19V348 Reference FCA recall number:V53

The drivers side front door window spontaneously shattered while driving. It was not hit by a rock or other object. This happened again three weeks later to the drivers side rear door window that I will report in a separate incident.

The drivers side sliding door window spontaneously shattered while driving. It was not hit by a rock or other object. This happened two times in three weeks to two separate windows.

2018 Pacific Vas (limited edition) has 51,000 miles on it. For the past two weeks the van has experienced loss of power steer on multiple occasions and it will last for just a few seconds to a few miles. If I shut the vehicle off and turn it back on that generally solves it. The loss of power steer has happened at an idle to up to 60 plus miles per hour. Online research shows a recall for this specific issue however, when I enter my VIN my van is not affected. I have also had other issues with the van such as third row getting locked up, passenger door not opening, stop/start feature not working, van says "pull over vehicle will stop soon".

The contact owns a 2018 Chrysler Pacifica. The contact stated he was unable to start the vehicle. The contact stated that the check engine, brakes, and steering fault warning lights were illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 16,342. Consumer stated VIN number is not included in the recall V53.

We purchased our 2018 Chrysler Pacifica used in 2019. In 2021 we started having issues with the rear left passenger sliding door. It will randomly open and close on it's own. Sometimes it takes 3 or 4 times before it will latch. It has never opened while moving but just randomly when getting in or out. Then in late 2021 the vehicle started having random "stall out" moments. It has happened 7 times now. It started when we were driving and we noticed its mainly when accelerating. The vehicle will stall out for a good 5-15 seconds. Occasionally dropping from 70mph (on the interstate) to 35 mph in seconds. This is super dangerous and a huge safety hazard. We stopped driving on the interstate and it would seem to do it most when it was being accelerated at a light change. Again, very scary moments. The vehicle will have lights begin to flash on the dashboard, etc. We have had it at the dealership 3 times now and have spent countless money on "fixing" different things that it could be, but every time we drive it home within a day or so the incidents happen again.

Car started using a lot of coolant, mechanic says its a blown head gasket and due to coolant washing the cylinders will be a new engine needed. Vehicle has 73,000 miles, pretty low for such a significant failure.

Spontaneous fire originating under hood - unknown cause - possibly related to electrical or starting system as vehicle had difficulty starting a few minutes prior to the fire. Smoke began coming out from under hood while at stop light with engine running. Service auto stop start light was on, so was not active. Smoke then began coming into the cabin through air vents as vehicle left intersection, then flames started coming out from hood as vehicle pulled over. Driver egressed as flames spread. Fire department extinguished fire after it had damaged much of the vehicle and completely consumed the front end.

Check engine light p0305 misfire cylinder 5. Found head gasket leaking coolant into cylinder.

Vehicle would not start and would not move out of "run" position so I could not turn it off. Multiple warning lights and messages appeared including service transmission, service shifter, vehicle not in park, also shifter lights would not come on. Could not jump start it. Eventually had to disconnect the battery and then reconnect to get it started. This is not the first time this has happened, though the first time it was stuck in the run position where I couldn't even turn it off. Shifter has already been replaced once after the first time this has happened. Auxiliary battery has also been replaced prior to this latest incident. Dealership has no idea what is wrong. I did see a prior recall that had supposedly been done regarding battery grounding, but this makes me question the work. Safety issue because I could not get the car out of the run position and it was in my garage. Also, when I did get it running, it would not go into reverse. I had to drive forward a little in my garage and then put it in reverse which worked.

My vehicles power sliding doors on the right side of the vehicle will not open using the controls on the door itself or the handle. They will open using the key fob, or from the control panel accessible to the driver on front of the vehicle. Once opened form the front panel or key fob, the door controls become responsive again (the electric controls or door handle will close the door), until the door closes, at which point they will not open it. I understand there is a technical bulletin for the door, and the the dealership will flash upgrade the controller to resolve intermittent door not working issues, however this could prevent the passenger on that side of the vehicle from evacuating in the case of an emergency, which could elevate it to a safety issue.

Minivan has 59,194 miles. While driving home the power steering stopped working. It lasted a a second or two and a message displayed something about power steering unavailable. Then it started working normal, but a few minutes later it happened again - lasting a second or two. The first time was on the highway - second time on secondary roads at 55 MPH. VERY scary. The steering wheel was unresponsive - I wasn't expecting the loss of movement. Didn't dare drive it the next day. Took it to a local mechanic, but they were not able to find anything - stated it matched the description of the recall for steering issues - but my minivan wasn't part of the recall.

TRANSMISSION REPLACED NOVEMBER I BELIEVE OF 2020. EVER SINCE THEN I HAVE BROUGHT IT BACK TO THE DEALERSHIP WITH COOLANT CONCERNS (LOW COOLANT LEVELS, BUBBLING NOISES). HAVE HAD 3 AUX BATTERIES INSTALLED IN A YEAR. NOW AUTO START STOP LIGHT HAVE BEEN ON AND CHECK ENGINE LIGHT GIVING MISFIRE CODES. WAS FINALLY INFORMED AFTER FORCING THEM TO TAKE ANOTHER LOOK AFTER MY PACIFIC KEPT SHAKING AND THEN STALLING WHILE MOVING, THAT THERE IS A COOLANT LEAK ON/IN A HEAD GASKET CAUSING COOLANT TO LEAK EVERYWHERE, IN TURN CAUSING THE MISFIRE. HAVE GOTTEN THE RUN AROUND FROM THE DEALERSHIP, NOW THEY FINALLY LISTENED TO ME AND MY CONCERN AFTER THEY REPLACED THE TRANSMISSION. NOW ASKING FOR $4100 JUST TO REMOVE THE ENGINE, NOT EVEN TO FIX THE ISSUE.

I was driving 10 days ago on a 75mph highway and suddenly a red light pops up in the dashboard and the steering wheel got really stiff and I could not move it, only about a 1/2” to each side. It lasted around 1 minute but seemed forever as I felt I was in a very dangerous situation since I had trucks behind me and I had to lower my velocity, while shaking and fearing for my life. I never got the opportunity to read exactly what the dashboard said. After that, everything seemed “well” for up to yesterday (one week after first incident). I was driving a 40mph road and it happened again. This time I was able to read the message that said “power steering unavailable” even though it disappeared really fast. This incident only lasted around 30 seconds, but put me in a really dangerous situation once again, because an SUV was about to hit me since I could not turn the curve of the road. I fear for my life and the life of my 3 children if I use my Pacifica again. That same day I called for service at my local Chrysler so that they could help with this very dangerous issue and they did not give me an appointment until 2 weeks from that day. They mentioned they hadn't had a client with this issue before, so I don’t know what’s going on but this is a threat to my families safety. Please help!! P.s. I googled this issue and read that there had been issues and had been recalled but I never recieved a recall for my vehicle as I should’ve. I will add photo of this article.

Blown Head Gasket with on 70,000 miles. This is a vehicle for moving young families and could have been stranded in the middle of nowhere. Chrysler Care told me I was 10K miles out of warranty and would not extend good will fix because I was not original purchaser. But they were the original manufacturer! Don't buy Chrysler.

There is a very loud creaking noise coming from the front driver side suspension. This happens every time when I put the vehicle in reverse and turn and lock my steering wheel all the way to the right and press the accelerator to back up. It doesn’t sound safe. I know prior models were recalled for bad lower control arm ball joints. My vehicle didn’t fall in that window, but this vehicle should be included in that recall (v15 recall).

The problem occurring on the vehicle is the inability of the vehicle to start despite the battery being fully charged. A little red dot appeared on the instrument panel upon starting vehicle the day prior to incident. The day of the incident the vehicle wouldn’t turn over and the check engine light had come on. Upon calling AAA the vehicle had been jumped and started up fine. Next morning vehicle would not start and had to be jumped again. AAA was called again and they checked the battery and it was good. They felt there was a problem with the relay system. Also to be noted, the battery for the auto start/stop system is currently dead; dealership said it wouldn’t cause any problems If it wasn’t replaced. The battery for the key fob had been replaced a few months prior to this incident. Vehicle can be available for inspection. My family runs the risk of being stranded if the problem persists.

While driving the van suddenly stops and the engine cuts out-this has been accompanied by multiple dashboard warning lights going on and off. The steering wheel also locks up when this happens. The van shows that it is still in run mode but will not move until it is turned off completely and then restarted. This has occurred while in traffic driving at normal speeds as well as when turning. In these instances I had my kids in the vehicle with me. Following one incident the vehicle would not restart for about 2-3 minutes. When attempting to start the dashboard lights and interior lights would flash on and off and then stop. I have taken it to an independent repair shop that was unable to correct any issues due to proprietary Chrysler programming. My local Chrysler dealership told me that they could not replicate the issue. I have also had issues with the side and rear power doors opening part way and then closing and vice versa. This incidents have occurred while the vehicle was running but not in motion. The local dealership did diagnose an electrical issues with the rear folding seats that was caused from a programming bug that they indicate was fixed. All of these issues have occurred multiple times and every time I am told that it could not be replicated so there was nothing to be done. Currently the van is not operational as it will not start, when attempting to start ALL the lights (internal and external) flash on and off, the vehicle indicates that it is in run mode but the engine is not on. I did have the battery tested, it’s fine. Multiple online searches revel that I am not the only consumer with this issue.

I was driving down the road and on a 8 lane road I came to a stop light. At the stop light my Van shut down and would not restart or turn back on. I was dead in the road with kids in the car almost getting hit from behind. I have video of the incident.

When applying pressure to brake short, the pedal pushes up and back at driver forcing vehicle not to stop. Research shows this is a common problem with this minivan's brake booster. Parts backordered for months.

Vehicle stops in the middle off traffic. Engine will start but car will not move. Numerous warning lights appear such as:vehicle not in park (it is in park), rear brake assist unavailable, shift to P then desired gear, service electronic stability control, park brake temporarily unavailable. The vehicle accelerator pedal can be floured and the RPM is only 1500. After tow trick delivers me home, the vehicle will miraculously drive unimpeded for days and weeks until the very same thing happens. Repair facilities have said they can find nothing wrong/cannot duplicate.

Vehicle caught on fire under the engine on the passenger side. It was contained within the engine compartment. I smelled smoke and thought it was from outside. Not seeing any haze outside I check my vehicle indications and all were normal. When I stopped to wait to make a left turn that’s when I saw the smoke and pulled over. Police and fire put out the flames. The car is currently in the shop being repaired and nobody can tell me why it happened but they are repairing it. I’m concerned for the safety of my family.

While driving the steering locks up and a message comes on that says power steering unavailable. It does not happen every time but lately it has been more frequent. This prevents me from steering and I have to try to pull off the road to shut the vehicle off and restart it. It is difficult to steer on a curve when your steering is locked up. This has happened at various speeds.

The upper control arms bushings needed replaced due to a popping noise from the wheel any time I turned. You then could feel the pop under your feet when you turn. We got them fixed, but now it has started popping again just 2 weeks later. There is now a rattling/clanging noise coming from the feet area when you hit a bump. It’s pretty loud at times and you can feel vibrating in the steering wheel. I feel very unsafe with my two children being in the car and traveling around town. The auto start stop battery has also been replaced many times. It keeps going out and will make my car turn off while driving at times.

This vehicle comes equipped with Stow N Go middle seats. It is a useful feature for sure. However, upon placing one of the seats back into its locked position, the headrest would no longer stay locked in its upright position. Upon taking the headrest apart to try to fix the issue, I found a very cheap plastic mechanism inside that had snapped. This very flimsy plastic piece is very much liable to fail in an accident, and cause the headrest to flop forward and not provide the support required.

2018 Chrysler Pacifica stalled while making a turn in an intersection. Dash message said something like put in park and hit stop/start and the D on the shifter was flashing

On numerous occasions the van has lost brake function. I can slowly be coming to a stop and press brakes all the way to the floor and I'm still coasting. So dangerous and scary. There is a hissing sound LIKE as If air pressure is building up in the brake line which is pushing against my foot is on the brake pedal, allowing the vehicle to move slowly when it should be stopped. As a mom of 3, I feel very unsafe I took it to the dealership and 2 other people and no one can't find what is wrong. I feel very unsafe.

Transmission doesn’t shift properly. Highway going normal speeds, switch lanes and when pushing gas peddle, it instead slipped and decreased speeds almost causing an accident. Dealership says nothing is wrong. Eco start stop illuminated and front collision warning light also on.

CHRYSLER PACIFICA 2018 PROBLEMS TO START START BUTTON TURNS ON AFTER POWERING VAN SOME TIMES AND TAKES A FEW SECONDS AND BRAKE LIGHT TURN OFF SO THE VAN WONT SWITCH GEARS ALL HAZARD LIGHTS STAY ON I HAVE REPLACED THE TWO BATTERYS TWO TIMES AND DOESNT HELP WTH IN THE LAST YEAR IN A HALF VERY CONCERN WORRY HAVE SMALL CHILDREN

At least daily it shifts hard. My foot would be off the gas and it will shift up. I have gone to the dealer to get it "fixed". They did a software update. It was fixed for a few days and started up again. The car only has 30K miles on it. Shouldn't be having these issues. There's no approx date. It's ongoing since I took over car from my father on 2/26/2020

The first thing I would like to address is the shutdown system eco feature has shutdown out of nowhere. An A indicator light is on dash, along with my check engine light. In addition, when I turn the vehicle on the RPM go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door won’t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.

The contact owns a 2018 Chrysler Pacifica. The contact stated while attempting to park the vehicle, the back over prevention camera failed to display an image on the screen. The contact also stated that the rearview image would remain on the radio display. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the radio software needing to be updated. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V886000 (Back Over Prevention, Equipment). The manufacturer had been informed of the failure and informed the contact that the part was not yet available. The failure mileage was approximately 800.

We purchased the vehicle new from an out-of-state dealership (Ewald Chrysler Jeep Dodge LLC in Franklin, WI) in November 2019. Since that purchase, we have suffered four (4) failure events in which the vehicle completely loses power while driving, having experienced the first failure event just 10 months after purchase at approximately 15,000 miles. In each instance, the vehicle will, without warning and while in motion, power off and cease to move under its own power, illuminate a check engine light (CEL), and display a ‘Shift to P to Start’ message on the console. In every instance, the complete loss of driveability has required immediate and urgent action to move our vehicle out of lanes of travel and onto the shoulder. In all but one instance, the vehicle fails to restart without significant intervention (e.g., towing to the dealership) and has left our family stranded. To facilitate repairs, we have shared CEL event logging, a video, and photos with the below-listed dealerships. To date, the dealership states that they are unsure as to the cause of the failures and can not find any obvious issue requiring repair beyond the P0C0E code that is stored in the vehicle's ECM. Our vehicle has been in for repair on the following dates for this recurrent failure: August 3, 2020 (15,900 mi): died while driving, serviced at Larry Miller Chrysler Jeep Avondale August 7, 2020 (15,978 mi): died while driving, serviced at Chapman Dodge Chrysler Jeep June 30, 2021 (33,863): died while driving, serviced at Chapman Dodge Chrysler Jeep July 3, 2021 (34,300): died while driving, serviced at Chapman Dodge Chrysler Jeep

We are travelling on the freeway and suddenly the electronic stability control kept on flashing. This just happened two days ago and until now we have this message in the car. Also about a year ago we are driving on the freeway and suddenly the car stopped and could not start. This problem kept on happening.

After stopping at a stop sign, I turned right to go with traffic, It seemed as though the transmission quit responding at all for several seconds. Fortunately, I was turning to the right. Scary.

I was driving about 45MPH, slowed up to a green traffic light, turned right and accelerated. The car lost power for about 5 seconds, then came back on after I had pulled to the side. We brought it in for service, but Chrysler could not duplicate or diagnose the issue. Then, twice, my wife was stopped at a stop sign or traffic light. She got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time. After her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds. Again, Chrysler was unable to diagnose and repair the problem.

The contact owns a 2018 Chrysler Pacifica equipped with Kumho Solus Tire Size: 235/65R17, DOT Number: 275AYAY1. On three separate occasions while driving at various speeds, the contact's steering wheel would shake without warning as one of his tires would become defective. The contact had initially taken the vehicle to a dealer where they replaced the rear passenger side tire due to an internal band failure. The second time, the same failure occurred with the rear driver side tire as an independent mechanic replaced that tire. Soon after the second replacement, the front passenger side tire also experienced that same failure. The contact then decided to replace all four tires. The manufacturer had yet to be notified of the failure. All tires were replaced. Each tire that failed were original tires.The tire and vehicle failure mileage was approximately 30,000.

Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened . No mater what I tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast Ohio Right now I am 200 miles from home on a Sunday . And hope a local dealer has the part This van has been a disappointment to say the least.

Sliding door shuts, beeps and reopens. we have to hit the button 3-5 times before it shuts. Back up camera flashes blue and does not work. Aux battery keeps going dead and the auto start stop quits working. I just had to spend 1000 to fix all the issues. after seeing other comments this seems to be quite a problem with a lot of these vans.

WE BOUGHT THE CHRYSLER VAN NEW IN 2018. ONE YEAR (~10,000 MILES) LATER, THE VAN DEVELOPED ROUGH UPSHIFTING. IT DOES NOT HAPPEN EVERY TIME BUT IT OCCASIONALLY BANGS INTO GEAR VERY VIOLENTLY UNDER SLOW ACCELERATION AT 30 - 35 MPH. WE TOOK THE VAN TO CHRYSLER MECHANICS BUT THEY COULD NOT REPRODUCE THE ROUGH SHIFT SO THEY WOULD NOT DO ANYTHING ABOUT IT. EVERY TIME IT HAPPENS, IT SCARES ME TO DEATH. IT FEELS LIKE A SLEDGEHAMMER HIT THE VAN!

I WAS STOPPED AT LIGHT GOING STRAIGHT AND WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE GAS PEDAL BUT THE VAN WOULDN'T MOVE AS IT HAD STALLED OUT. THE SHIFT KNOB WAS STUCK ON DRIVE WHICH STARTED BLINKING AND THE START/STOP WARNING LIGHT CAME ON. I TURNED THE VEHICLE OFF AND TRIED TO RESTART IT BUT IT STILL FAILED TO MOVE. I TRIED TO RESTART IT A SECOND TIME AND THIS TIME IT DID START TO MOVE. EXTREMELY INCONVENIENT AND UNSAFE WHEN STUCK IN THE MIDDLE OF AN INTERSECTION. ALSO HAVE HAD ISSUES WITH THE LEFT PASSENGER REAR DOOR CONTINOUSLY OPENING BACK UP AFTER TRYING TO CLOSE IT. NOTHING IS IN THE WAY OF THE DOOR WHICH I HAD CONFIRMED MULTIPLE TIMES SO I'M NOT SURE IF SOMETHING IS WRONG WITH THE SENSOR OR IF IT'S PART OF THE ELECTRICAL SYSTEM FAILING.

THIS VEHICLE WITH UNSAFE DEADLY DRIVING CONDITIONS BEGAN AS A NEW VEHICLE AT AROUND 1300 MILES. ACCELERATION OF CHRYSLER PACIFICA WHILE DRIVING AT 55 TO 75 MILES PER HOUR WITH THE ENGINE OF VEHICLE DOES NOT SLOW DOWN BUT STAYS STUCK AND DOES NOT SLOW DOWN AND REMAINS AT A HIGH RATE OF SPEED. DOCUMENTED OVER 350 INCIDENTS OF THIS SUBJECT PACIFICA FOR 3 YEARS. OFTEN, I COULD NOT STOP THE ENGINE FROM RACING AT ITS HIGHEST RATE OF SPEED WHILE ON FREEWAYS AND OTHER ROADS. THIS VEHICLES ENGINE DOES NOT SLOW DOWN AND BEGIN FORCED PUMPING OF BRAKES MAKING THE VEHICLE RISE IN HEIGHT AND.. II COULD NOT STOP THIS PACIFICA ENGINE FROM SHUTDOWN RACING ENGINE UNTIL I PLACE THE SHIFT MECHANISM IN NEUTRAL TO SLOW IT DOWN AND KEEP IN FROM CRASHING INTO A FORWARD VEHCILE OBJECT. THE ENGINE GETS STUCK IN ITS FORMER HIGHEST RATE OF SPEED FOR 30 TO 45 SECONDS.ON A GOOD NUMBER OF OCCASIONS I HAVE TAKEN THIS SUBJECT VEHICLE TO RAY LATHEM DEALERSHIP IN DETROIT, MICHIGAN. THE DEALERSHIP PUT THOUSANDS OF MILES ON MY LEASED VEHICLE AND STATED THEY DID NOT KNOW WHAT THE SAFETY STUCK ACCELERATION PROBLEM WAS. CHRYSLER WOULD NOT ACKNOWLEDGE ANY SAFETY ACCELERATION PROBLEMS AND I HAD MY VEHICLE TESTED BY SOFTWARE ENGINEERS AND THEY ADVISED ME THAT THE AFOREMENTIONED CHRYSLER PACIFICA HAS DEFECTIVE UT MODULES, POWERTRAIN CONTROL PCM REPROGRAM MODULE POWERTRAIN CONTROL. THIS PACIFICA ENGINE CONTINUED TO STICK CAUSING THE ENGINE TO RACE A ITS FORMER HIGHEST RATE OF SPPED OF 55 OR 70 MILES PER HOUR. DURING WINTER WEATHER LIKE RAIN, SNOW OR ICE THIS VEHICLE WOULD TURN SIDEWAYS WHILE GETTING OFF THE FREEWAY SERVICE DRIVE. WHILE THIS IS MY 4TH CHRYSLER MINI VAN I HAVE PLACED MY FAMILY CHILDREN AT HIGH RISK OF BEING INJURED IN A CAR ACCIDENT. I HAVE WRITTEN THE PRESIDENT OF CHRYSLER AND ALL THIS STRESS THIS COST ME OVER 9,500 ADDITIONAL MILEAGE PENALTIES OF .28 CENTS PER MILE.. .

DRIVER SIDE DOOR CONSTANTLY OPENS. I HIT THE BUTTON TO CLOSE AND IT OPENS RIGHT BACK UP. MY DAUGHTERS CAR SEAT IS RIGHT THERE, SO WHEN I GO TO PUT HER IN HER CAR SEAT SAY WHILE IT'S RAINING OR SNOWING AND I HIT IT TO CLOSE TO WALK AWAY, BAM IT'S RIGHT BACK OPEN. IT NEVER STAYS SHUT. IT TAKES ME 5 TIMES TO FINALLY SHUT MY DOOR. THIS HAPPENS ALL THE TIME. ANYTIME THE VAN IS RUNNING OR OFF IT DOES THIS.

MULTIPLE TIMES WHILE STATIONARY WHEN STARTING THE CAR, THE PUSH BUTTON STARTER WILL FAIL TO START THE ENGINE. UPON SECOND ATTEMPT TO START THE CAR THE STARTER HAS A PROLONGED SERIES OF CRANKS AND FINALLY STARTS. THE CONCERN IS THIS HAS HAPPENED MULTIPLE TIMES AFTER JUST PURCHASING THE CAR. THIS COULD BE A SAFETY ISSUE IF IT HAPPENS WHILE DRIVING, AND ENGINE SHUTS OFF, OR COULD STRAND US WITHOUT THE THE ABILITY TO START THE CAR.

I WAS DRIVING STRAIGHT AT 40MPH. THE ENGINE TURNED OFF, BUT ELECTRICAL MAINTAINED. AFTER A COUPLE HUNDRED FEET THE ENGINE CAME BACK ON. WITHOUT PUSHING ON THE GAS THE ENGINE ACCELERATED THE CAR OVER A SHORT DISTANCE, BREAK WAS INPUTTED AND FULL CONTROL WAS RESTORED TO THE PHYSICAL. WE TOOK THE VEHICLE TO THE DEALER, BUT NOTHING WAS DONE AS THEY COULDN'T REPLICATE THE ISSUE. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL ISSUES.

INTERMITTENT STOPPING OF REAR AC/HEATING UNIT.

WHEN WE SHUT THE SLIDING DOOR ELECTRONICLY. IT OPENS BACK UP ON ITS OWN. IT BEEPS AND THEN OPENS AGAIN. SOMETIMES WE SHUT THE DOOR GO IN A STORE AND THE DOOR IS OPEN CAUSE IT JUST OPENS ON ITS OWN.

CAR STOPS FINE AT FIRST BUT IF YOU ARE STOPPED LONG ENOUGH THE BRAKE PEDAL WILL PUSH TOWARDS YOU AND THE CAR WILL BEGIN TO ROLL EVEN WHEN PRESSING HARD ON PEDAL. THIS IS ACCOMPANIED BY A HISSING NOISE. I HAVE TO PLACE THE VEHICLE IN PARK TO STOP. THIS PROBLEM DOESN'T HAPPEN EVERY TIME BUT HAS HAPPENED ABOUT 5 TIMES IN THE LAST 30 DAYS.

HAD A WHEEL ALIGNMENT IT STILL PULLING TO THE SIDE .I DO THINK IT THE CONTROL ARM LOWER ARM,TRAIN AXLE ASSEMBLY AXLE SHAFT. RADIO DOESN'T WORK CORRECT OR WITH BLUETOOTH. IF I GET A CALL IT WON'T GO BACK TO PLAYING THE RADIO OR BLUETOOTH. NEED TO TURN OFF CAR FOR AWHILE AND START AGAIN! BACK CAMERA SOMETIMES BLACKOUT.

MY VAN COMPLETELY SHUT DOWN WHILE DRIVING WITH MY 2 KIDS IN THE CAR AND WOULD NOT START BACK UP. IT WAS NOT FROM THE AUTO START/STOP FEATURE. THE RADIO INTERIOR LIGHTS EVERYTHING SHUT OFF. IT WOULD NOT EVEN ALLOW ME TO GET IT IN N TO PUSH IT. IT WAS VERY SCARY BECAUSE I WAS IN THE MIDDLE OF A HIGHWAY WITH MY CHILDREN. IT IS NOT MY BATTERY, ALTERNATOR, OR STARTER BECAUSE I'VE HAD THEM TESTED. AFTER SPEAKING TO MULTIPLE PEOPLE AND READING ON THE CHRYSLER FORUMS THIS SEEMS TO BE A COMMON ISSUE. IF THIS ISSUE PERSISTS I WILL BE TRADING IT IN FOR A DIFFERENT MAKE AND MODEL. BUMMED BECAUSE I ABSOLUTELY LOVE THIS VAN.

CAR LOOSES POWER AND THEN JOLTS FROM THE BACKEND. IT FEELS LIKE WE HAVE BEEN REAR ENDED. CAR SHUT OFF AT A STOP. HAD TO RESTART. ALL THESE HAVE HAVE HAPPENED OVER 5 TIMES AND WE HAVE ONLY OWNED THE CAR FOR 3 MONTHS. SCARED TO DRIVE THE VEHICLE.

DURING LONG AND SHORT DRIVES VEHICLE RANDOMLY LOCKS THE POWER STEERING. DRIVER THEN HAS TO MANUALLY MANEUVER VEHICLE, WHICH BECAME DIFFICULT FOR DRIVER. HAPPENED MULTIPLE TIMES ON THE INTERSTATE, HAD TO PULL OFF AND THEN STEERING WOULD UNLOCK AND POWER STEERING WOULD COME BACK. FEW MILES IT WOULD DO IT AGAIN.

WHEN TRYING TO ACCELERATE SOMETIME VEHICLE LOSES ALL POWER FOR A BOUT 30 SECONDS BEFORE POWER KICKS IN. IF PULLING OUT ON TO THE ROADWAY, IT CAN BE A VERY SERIOUS SAFETY MATTER. SOMETIMES WHEN PROBLEM IS HAPPENING, VEHICLE WILL SHIFT HARD WHEN POWER KICKS IN(FEELS LIKE YOU HAVE BEEN REAR-ENDED). HAVE HAD THREE DIFFERENT CHRYSLER MECHANICS DRIVE VEHICLE ALL SAYING THEY COULD NOT DUPLICATE PROBLEM AND IS PERFORMING AS IT WAS DESIGNED TO PREFORM. I AM AT THE POINT OF BEING AFRAID OF DRIVING THE VEHICLE, AFRAID I COULD BE IN A SERIOUS ACCIDENT.

THE VAN WAS RUNNING AND I WAS STOPPED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT. A WARNING MESSAGE POPPED UP ON THE DASH--SOMETHING ABOUT THE START/STOP SYSTEM. I RELEASED MY FOOT FROM THE BRAKE SO AS TO CONTINUE THROUGH THE INTERSECTION. INTERIOR AND EXTERIOR LIGHTS REMAINED ON HOWEVER THE VEHICLE WOULD NOT MOVE. I COULD NOT TURN THE SHIFT KNOB OUT OF DRIVE, EVEN AFTER SEVERAL ATTEMPTS. DEPRESSING THE GAS PEDAL HAS NO EFFECT. AT SOME POINT I MAY HAVE PRESSED THE BRAKE AND THEN TURNED THE SHIFT KNOB BACK TO PARK. I WAS THEN ABLE TO RESTART THE VEHICLE AND GET OUT OF THE INTERSECTION. I WAS ABLE TO DRIVE HOME AFTER BUT THE EXPERIENCE WAS DANGEROUS AND FRIGHTENING.

WHILE DRIVING, MY SON, WHO WAS SEATED IN THE PASSENGER SIDE OF THE THIRD ROW, NOTICED THAT HIS CUPHOLDER AREA WAS EXTREMELY HOT. I PULLED OVER AND CONFIRMED. WE DROVE ON AND I TOLD HIM TO CHECK. IT STAYED VERY HOT FOR THE DURATION OF THE DRIVE. AT THE FIRST VISIT THE DEALER SAID THAT THEY ADDED INSULATION BETWEEN THE INTERIOR PANELS AND THE COOLANT LINES IN THE AREA, THOUGH AS AN ENGINEER I UNDERSTOOD THAT SAID INSULATION WOULD DO NOTHING IF IT WERE SQUEEZED TIGHTLY BETWEEN THE PANEL AND THE PIPE. WE NOTICED NO CHANGE AND REPORTED THE PROBLEM TO CHRYSLER, WHO REFUNDED THE VISIT BUT TOOK NO FURTHER ACTION. A REPEAT VISIT TO THE DEALER HAD THEM SAYING THERE WAS LESS THAN FIVE DEGREES DIFFERENCE BETWEEN THE HOT SPOT AND THE SURROUNDING AREA. I USED MY INFRARED THERMOMETER TO PROVE THAT THE SECTION OF THE INTERIOR PANEL IS OVER 130 DEGREES WHEREAS THE SURROUNDING PANEL IS ABOUT 65. YOU CAN SEE THIS IN THE VIDEO I LINK TO BELOW. THIS IS A SAFETY ISSUE, AS SECOND DEGREE BURNS CAN RESULT FROM TEMPERATURES THAT HIGH, AND IT COULD START A FIRE. REPEATED ATTEMPTS TO CONTACT CHRYSLER WERE IGNORED. HTTPS://YOUTU.BE/GTBECZ5CHTG

WHILE I AM AT A QUICK STOP - STOP SIGN, ROTARY, LIGHT, INTERSECTION - MY VEHICLE WILL SHUT OFF WITHOUT WARNING, CAUSING ME TO HAVE TO PUT THE CAR INTO PARK, RESTART, AND PUT THE CAR BACK INTO DRIVE BEFORE I AM ABLE TO CONTINUE IN MOTION. THIS CAUSES ME TO STALL FOR 30 SECONDS - 1 MINUTE WITH TRAFFIC PILING UP BEHIND ME.

THE ENGINE WOULD NOT TURN, THERE WAS NO WARNING SIGN OF CHECK ENGINE FOR THAT DAY AND FOR BEING A CERTIFIED PRE-USED VEHICLE THERE SHOULD BE WARRANTY FOR ELECTRICAL AND THE TRANSMISSION.

ON DRIVER SIDE TIRE I HEAR A POPPING OR GRINDING SOUND WHEN I TURN AND SOUNDS LIKE MY BALL JOINT POPPING

I'M ON MY 3RD RADIO FOR THE 2018 PACIFICA THAT I BOUGHT NEW LESS THAN 2 YEARS AGO AND THE RADIO WAS NOT ACTIVATED WHEN IT WAS INSTALLED ON 1/8/21 THEREFORE NO EMERGENCY SERVICES WILL WORK. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES WITHOUT REPLY. I HAVE CONTACTED MY UCONNECT CASE MANAGER SIX TIMES BY EMAIL AND LEFT A VOICEMAIL. I HAVE CONTACTED THE CORPORATE WEBPAGE AND WAS DIRECTED BACK TO MY CASE MANAGER. GUARDIAN SERVICES CLAIM THE RADIO IS NOT ASSOCIATED WITH MY VIN SO THERE IS NOTHING THEY CAN DO. IN ADDITION TO THE 911 BASIC EMERGENCY SERVICES, I PAID $250 IN MARCH FOR THE ENHANCED GUARDIAN SERVICES, HOWEVER SINCE THE INITIAL RADIO FAILURE IN JULY, THOSE SERVICES HAVE NOT WORKED FOR ANY LENGTH OF TIME. NO ONE WILL TAKE RESPONSIBILITY FOR THIS ISSUE. IF A CELL PHONE PROVIDER HAS TO OVERNIGHT A PHONE DUE TO LIABILITY IN AN EMERGENCY, SHOULDN'T A VEHICLE MANUFACTURER DO SOMETHING?

THE VEHICLE STALLED IN THE MIDDLE OF A CITY INTERSECTION. I WAS AT A FULL STOP AT A STOPLIGHT, THEN WHEN THE LIGHT TURNED GREEN, I PROCEEDED FORWARD INTO THE INTERSECTION. AFTER PULLING INTO THE INTERSECTION, THE VAN STALLED. I HAD TO PUT THE VEHICLE INTO "P" PARK AND THEN RESTART THE VEHICLE. OUR FAMILY WAS IN THE VEHICLE AND HAD A NEAR MISS WITH ONCOMING TRAFFIC.

TOUCH SCREEN IS NOT TURNING ON. I HAVE STARTED MY VEHICLE A FEW DIFFERENT TIMES HOPING WILL COME BACK ON, BUT NO LUCK. UNABLE TO GET TO ANY OF THE FUNCTIONS INCLUDING BACKUP CAME DOES NOT COME ON WITH IS A SAFETY ISSUE IN ACCORDANCE, "THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ANNOUNCED THAT IT WOULD REQUIRE ALL AUTOMOBILES SOLD IN THE UNITED STATES BUILT BEGINNING IN MAY 2018 TO INCLUDE BACKUP CAMERAS." UNABLE TO USE ANY OF THE CLIMATE CONTROLS, HEATED SEATS OR VENTED SEATS, RADIO, UCONNECT ETC.. ALL FEATURES UNABLE TO USE DO TO BLACK SCREEN. THIS VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH MULTIPLE SCREEN SWAPS AND CONTINUES TO HAPPEN. I WAS TOLD BY THE DEALERSHIP HUMIDITY CAUSES THE SCREEN TO GO BLACK OR NOT WORK. I ADDITION, I HAVE NOTIFIED THE DEALERSHIP WHEN CHANGING OUT THE SCREEN PLEASE CHANGE ALL WIRING HARNESS. I DO NOT KNOW IF THIS WAS EVER COMPLETED OR NOT. THERE IS A SHORT SOMEWHERE AND WITHOUT BACK UP CAM WORKING IT IS A MAJOR SAFETY ISSUE. I WILL BE DRIVING AND THE SCREEN WILL GO BLANK. THIS HAS BEEN ON GOING FOR OVER A YEAR SINCE 2019

VERY FREQUENTLY THE UTHEATER APPLICATION WILL NOT WORK AFTER SHUTTING VAN OFF AND RESTARTING. WE HAVE GONE THROUGH 1 BATTERY A YEAR EVEN THOUGH IT IS SUPPOSED TO HAVE A 5 YEAR LIFE. AFTER STOPPING AT A RED LIGHT THE AUTO START/STOP CAUSES THE VAN TO DIE. I HAD TO COMPLETELY RESTART THE VAN. OUT OF NOWHERE DRIVING HOME DOING ABOUT 50 MPH IT FLASHED A LOW BATTERY ALERT THEN DIED WITHIN 2 MINUTES WHILE DRIVING. THANK GOD I WAS ONLY A BLOCK FROM HOME AND IT WAS DOWNHILL. MY VAN JUST HAD THE BATTERY REPLACED AGAIN AND AGAIN WON'T START. THIS BATTERY IS 2 WEEKS OLD. I HAD TURNED OFF THE AUTO START/STOP AS DIRECTED BY MY DEALERSHIP AND IT CONTINUES TO DRAIN BATTERIES. AFTER DOING RESEARCH I FOUND ABOUT 100 CASES WITH THE SAME ISSUES. IF I WOULD HAVE STILL BE ON THE HIGHWAY WHEN IT DIED I COULD HAVE BEEN HIT. THIS HAS HAPPENED ABOUT A DOZEN OR MORE TIMES IN THE YEAR AND A HALF WE HAVE HAD THE VAN. THE FIRST TIME THE BATTERY DIED WAS LESS THAN 2 MONTHS AFTER PURCHASING THE VAN. NEW BATTERY WAS PUT IN AT REQUEST AT PURCHASE. DIED AFTER GOING MAYBE 20 MILES AN HOUR.

RADIO TURNS OFF AND REBOOTS ITSELF IN THE MIDDLE OF MUSIC, MOVIE, NAVIGATION, ETC.

THE VEHICLE STALLS AND HAS TROUBLE STARTING AT TIMES, THE STEERING PULLS AND CAUSED 1 ACCIDENT AND ALMOST CAUSED 2 MORE ACCIDENTS, SLIDING DOOR DOESN'T OPEN WITH KEY FOB OR PUSH BUTTON IN VEHICLE AT TIMES. BROUGHT TO DEALER 2 TIMES FOR ISSUES TO DATE. THERE R RECALLS FOR THESE ISSUES BUT NOT FOR MY SPECIFIC VAN. IT'S AFFECTING MORE THAN TH ONE LISTED FOR RECALLS

WHILE I WAS DRIVING DOWN THE ROAD, WITH MY CHILDREN IN THE CAR, MY POWER STEERING SUDDENLY WENT OUT. IT SAID, "POWER STEERING UNAVAILABLE" ON THE DASHBOARD. THANK GOD THERE WAS NOT A CAR WAITING TO TURN ON THE ROAD I TURNED ONTO BECAUSE I PROBABLY WOULD HAVE CRASHED INTO THEM. IT TOOK ALL MY MIGHT TO TURN THE CAR ONTO THE NEIGHBORHOOD STREET. ALSO SOMETIMES THE SLIDING DOORS TO THE VAN PICK AND CHOOSE WHEN THEY WANT TO OPEN.

THE POWER STEERING IS GOING IN AND OUT, BOTH WITH WARNING LIGHT AND LOSS OF POWER STEERING. THIS HAS HAPPENED AT VARIOUS SPEEDS AND CONDITIONS AND IS VERY DANGEROUS, NOT ONLY WHEN STEERING GOES OUT, BUT WITH THE SUDDENNESS OF IT COMING BACK ON. IT CAN DO IT SEVERAL TIMES IN JUST A FEW MINUTES OF DRIVING AND WORRIES ME ABOUT TRANSPORTING MY CHILDREN, BUT THIS IS OUR ONLY VEHICLE.

MY 2018 CHRYSLER PACIFICA CONTINUES TO STALL WHILE THE CAR IS IN MOTION ON THE STREET. THE LAST TWO OCCURRENCES HAPPENED WHEN THE CAR WAS MOVING AT 25MPH OR HIGHER WITH MY FOOT ON THE GAS PEDAL. THIS PROBLEM OCCURRED PRIOR TO THE FCA V53 RECALL BEING ISSUED, AND HAS PERSISTED EVEN AFTER TAKING THE CAR IN TO BE FIXED UNDER THE RECALL. IT SEEMS TO HAPPEN MOST OFTEN IN THE FIRST 15 MINUTES OF OPERATING THE CAR, AND ESPECIALLY IF I HAVE GONE ABOVE 30 MILES AN HOUR AND THEN DECELERATE (LIKE APPROACHING A LIGHT). THE CAR WILL LURCH, SHUT OFF, ALL THE INDICATOR LIGHTS WILL COME ON, AND THEN 'START/STOP REQUIRED' WILL APPEAR ON THE DASHBOARD. THE CAR ALWAYS SHUTS OFF WHILE IN THE "DRIVE" POSITION. SOMETIMES I AM ABLE TO REMEDY THE STALLING QUICKLY, AND SOMETIMES IT TAKES MORE THAN THREE TRIES. ONE OR MORE FUNCTIONS OF THE VEHICLE IS ALWAYS "UNAVAILABLE" AFTER THIS OCCURS. THE SUDDEN STOPPING HAS ALWAYS BEEN TERRIFYING AND UNEXPECTED. ON THE LAST TWO OCCASIONS (WITHIN A WEEK OF ONE ANOTHER), I HAVE COME VERY CLOSE TO BEING REAR-ENDED WITH THREE BABIES IN THE BACK SEAT OF MY CAR. I HAVE TRIED REACHING OUT TO CHRYSLER CUSTOMER SERVICE TO NO AVAIL. THE REPS HAVE STATED THAT I MUST RETURN THE CAR TO THE DEALERSHIP WHERE THE V53 RECALL WAS PERFORMED BUT THAT DEALERSHIP HAS GONE OUT OF BUSINESS AND I AM LEFT WITHOUT A REMEDY. I AM ALSO CONCERNED THAT CHRYSLER IS WELL AWARE OF THIS PROBLEM PERSISTING EVEN AFTER THE RECALL AND HAS NOT REMEDIED THE SITUATION. I AM TERRIFIED THAT A VERY BAD ACCIDENT WILL OCCUR DUE TO THIS PROBLEM THAT CHRYSLER CONTINUES TO IGNORE.

NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN ON AND OFF VAN STARTED AGAIN AND THE CAR BEHIND US WAS TRAVELING REGULAR SPEED LUCKILY SWERVED AND MISSED UP AND THIS HAPPENED A FEW MORE TIME DURING THE PERIOD FROM OWING THIS VEHICLE TILL NOW. (LESS THAN A YEAR) TOTAL OF 6 OR MORE TIMES ALL THE EVENTS THAT HAVE HAPPENED THE VAN WAS IN MOTION COMING TO A STOP THEN STATIONARY AT A STOPLIGHT.

AUTO START AND STOP

THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND MOVED OFF OF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH AN AUXILIARY BATTERY FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.

ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.

I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THE AUTO START STOP. THEY REPLACED BOTH BATTERIES. THE CHECK ENGINE LIGHT CAME ON (IT WAS FLASHING SO HAD IT TOWED) AND THEY SAID IT WAS A PISTON MISFIRING. PAID $900 TO HAVE IT FIXED. TWO DAYS LATER, THE CHECK ENGINE LIGHT COMES ON AGAIN. AFTER WEEKS OF DIAGNOSIS THE ISSUE, WITH DETROIT'S HELP, THEY SAID IT WAS BLOW HEAD CYLINDER. I WAS WELL OVER THE WARRANTY SO I HAD TO PAY FOR NEW ENGINE. GET THIS, THE NEW ENGINE WARRANTY IS FOR 3 YEARS 100K MILES SO IT WOULD HAVE BEEN COVERED UNDER WARRANTY IF THEY DIDN'T CHANGE THE WARRANTY IN 2016.

MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.

I PLACED MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPOT. THE REAR CAMERA ACTIVATED AS NORMAL. I COMPLETED BACKING OUT AND PLACED THE VEHICLE IN DRIVE. THE REAR CAMERA DID NOT DISENGAGE AND REMAINED ON. I PULLED THE VEHICLE OVER INTO ANOTHER PARKING SPACE SO AS TO EXAMINE THE SCREEN. THERE WAS AN "X" IN THE UPPER RIGHT HAND CORNER OF THE SCREEN SO I PUSHED THE X AS IT IS A TOUCH SCREEN. NO JOY. I TURNED THE VEHICLE OFF AND SAT FOR ABOUT 3 MINUTES, THEN I RESTARTED THE VEHICLE. THE REAR CAMERA WAS STILL IN OPERATION WHILE I SAT IN PARK AND THE CAR IDLED. I ATTEMPTED TO POWER OFF THE SCREEN BY DEPRESSING THE RADIO POWER BUTTON, BUT IT ALSO YIELDED NO RESULTS. I ELECTED TO DRIVE THE VEHICLE HOME AS OPPOSED TO PAYING FOR A TOW, AND AS I DROVE, THE SCREEN WOULD TRANSFER TO A BLUE SCREEN AS I REACHED A CERTAIN SPEED, AND THEN REVERT BACK TO THE CAMERA VIEW AS I SLOWED BELOW THAT SPEED. THE SPEED VARIANT WAS APPROXIMATELY 20 MPH. AS THE BLUE SCREEN APPEARED THE WORDS "REAR CAMERA NOT AVAILABLE AT THIS TIME" APPEARED ON THE SCREEN AT THE TOP. I AGAIN TRIED TO PRESS THE "X" WHICH APPEARED IN THE UPPER RIGHT HAND CORNER TO ALLEVIATE THE SITUATION TO NO AVAIL. UPON RETURNING HOME I EXITED THE VEHICLE AND PROCEEDED TO GOOGLE RECALLS FOR 2018 CHRYSLER PACIFICA'S. I FOUND THAT A RECALL WAS IN PLACE FOR JUST THE EXPERIENCE I HAD WITH THE CAMERA. I CONTACTED MY LOCAL DEALERSHIP WHO TOLD ME MY VIN NUMBER REFLECTS NO RECALLS. I CALLED CHRYSLER AT 1-800-334-9200 AND THEY TOO STATED MY VEHICLE HAS NO RECALLS. I ASKED ABOUT THE RECALL ON THE BACKUP CAMERA THAT I HAD READ ABOUT AND WAS ADVISED THAT MY VEHICLE DID NOT QUALIFY AS IT WAS A DIFFERENT RADIO IN THE CAR. IT SEEMS TO ME THAT THIS ISSUE IS NOW EVIDENT IN ALL OF THEIR VEHICLES AND SHOULD BE COVERED UNDER A RECALL, AS IT IS A DISTINCT DISTRACTION WHILE TRYING TO DRIVE AND MAY WELL CAUSE AN ACCIDENT.

FAILURE OF THE AUXILIARY BATTERY OPERATING THE AUTO START/STOP SYSTEM WHILE DRIVING CAUSING THE VEHICLE TO STALL AT A STOP.

FUEL PRESSURE SENSOR BAD, FUEL LEAKING, FIRES

AN ERROR ABOUT THE SHIFT CONTROL CAME ON IN THE MIDDLE OF DRIVING. AT A STOP LIGHT, THE CAR'S EMERGENCY BRAKE CAME ON AND WOULDN'T ENGAGE, RENDERING THE CAR UNDRIVABLE. I SHUT THE CAR OFF AS INSTRUCTED BUT THE SAME MESSAGE APPEARED AND I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO MOVE THE VEHICLE.

ON EVEN MINOR DECLINES, THE VAN GAINS SPEED WELL PAST ACCEPTABLE LIMITS WHILE CRUISE CONTROL IS ENGAGED. I HAVE HAD TO BRAKE TO DISENGAGE THE CRUISE CONTROL WHEN IT PASSES 10 MPH OVER THE SET SPEED. MY 2011 CHRYSLER TOWN & COUNTRY DID NOT HAVE THIS PROBLEM, SO NOT SURE WHY A NEWER MODEL VEHICLE DOES. IT DOES NOT EXPLICITLY ACCELERATE BUT IT DOES NOT BRAKE TO MAINTAIN CRUISING SPEEDS ON EVEN SLIGHTLY GRADED DOWNHILL SLOPES. THE LONGER THE SLOPE, THE WORSE THE EFFECT.

START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.

VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY, AUGUST 28TH, THE RADIO STARTED REBOOTING EVERY 3 TO 4 MINUTES. I HAVE NO USE OF SAFETY FEATURES OR CAMERAS. THE BATTERY THEN DIED FROM REBOOTING THE COMPUTERS REGARDLESS OF OPERATION. BOTH SLIDING DOORS WERE DISABLED. THE BACK HATCH DOESN'T OPEN AT ALL. UCONNECT SAFETY LOCATION FEATURES WERE NOT WORKING.

BATTERY FAILURE OF BOTH BATTERIES WITH ANY ADVANCED WARNING VIA ICON IN THE DASHBOARD. I WAS ON AN EXIT RAMP OFF A BUST PARKWAY WITH HUSBAND, DAUGHTER, AND 2 GRANDDAUGHTERS IN THE CAR. MY HUSBAND AND I ARE SENIORS. DEAD CAR. HAZARDS DIDN'T EVEN WORK. KIDS CLIMBED OVER THE SEATS TO GET OUT THE FRONT DOOR. SLIDING DOORS DIDN'T WORK. SCARY OCCURRENCE. COULD HAVE BEEN FAR WORSE IF I WAS GOING 60MPH ON THE PARKWAY. CAR WAS ULTIMATELY TOWED TO THE DEALER. THEY TOLD ME I NEEDE TO GET NEW BATTERIES EVERY 2 TO TWO AND A HALF YEARS. THAT'S A SHORT LIFE FOR A BATTERY. CHRYSLER MUST USE JUNKY BATTERIES.

SINCE I LEASED THE VEHICLE, THE SCREEN OF THE RADIO DON'T WORK PROPERLY, THE AUTOMATIC DOORS SOMETIMES DON'T WORK, THE AUTOMATIC DOORS LOCK DON'T WORK PROPERLY EITHER AND THE TRANSMISSION DO A HARSH KICK. I HAVE BEEN REPORTING TO CHRYSLER THE CONDITIONS AND MALFUNCTIONS OF THE VEHICLE AND THEY HAVE NEVER FIXED, ALWAYS SAYS THAT EVERYTHING IS OK. I HAVE TO DRIVE AND PAY A LEMON CAR WITH NO REMEDY. EVERY TIME THAT I DRIVE MY CAR ON THE HIGHWAY, THE TRANSMISSION HAVE ISSUES, AND ALSO WHEN I DRIVE MY CAR AND I NEED TO USE THE CAMERA TO SEE THE BACK OF THE STREET, THE SCREEN DOESN'T WORK.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE FAILED TO COME TO A STOP. THE VEHICLE KEPT DRIVING AND SUDDENLY MADE A STOP ALONG WITH A JERK BUT NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED THE PEARL CHRYSLER JEEP DODGE RAM DEALER AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,300.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 76 MPH. THE CONTACT STATED AFTER TURNING OFF CRUISE-CONTROL THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR THE REPAIRS. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 27,200.

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE BECAUSE THE AUTOMATIC START STOP SYSTEM FAILED TO WORK. I PICKED IT UP LAST NIGHT. I STOPPED IN A LEFT HAND TURN LANE. THE ENGINE STOPPED. WHEN I TOOK MY FOOT OFF THE BRAKE NOTHING HAPPENED. IT DID NOT RESTART. I HAD TO PUT THE CAR IN PARK AND COMPLETELY RESTART THE ENGINE TO GET IT TO COME ON. LUCKILY I WAS NOT IN A DANGEROUS POINT IN THE INTERSECTION WHEN THIS HAPPENED. I WAS ON A MAJOR US HIGHWAY AT A VERY BUSY INTERSECTION WAITING TO TURN AS THE FRONT CAR IN THE TURNING LANE WHEN THIS HAPPENED. THE PERSON BEHIND ME ALMOST HIT ME ANTICIPATING TO GO WHEN THE LIGHT TURNED GREEN.

I WAS DRIVING NEAR MY HOME AT 20MPH WHEN CAR CAME TO A DEAD STOP. IT FELT LIKE THE BOTTOM OF CAR HAD FALLEN. I TURNED OFF CAR AND RESTARTED IT TO SEE IF IT WOULD MOVE. IT WOULDN'T. I CALLEDAAA AND IT WAS TOWED TO AN AUTO SERVICE. IT WAS TRANSFERRED TO POMPEY AUTO GROUP IN SCRANTON, PA. HAD MY HUSBAND BEEN DRIVING THIS VEHICLE ON MAJOR HIGHWAYS FOR HIS JOB AT A HIGHER RATE OF SPEED, IT COULD'VE BEEN CATASTROPHIC. LUCKILY IT HAPPENED TO ME AS I WAS NOT TRANSPORTING MY GRANDCHILDREN AND I WAS CLOSE TO HOME. THINKING BACK MONTHS EARLIER, I RECALLED THAT ON MANY OCCASIONS, AS WE WERE BACKING OUT OF OUR DRIVEWAY, WE WOULD HEAR A GRINDING NOISE. IT WAS MENTIONED TO SEVERAL REPAIRMEN , INCLUDING AUTHORIZED CHRYSLER SERVICEMEN, AND NO ONE SUPPOSEDLY FOUND ANY ISSUES. BY THE WAY, BACK IN SEPTEMBER OF 2019, WE ALSO HAD A PROBLEM WITH THE BATTERY THAT CONTROLS THE ENGAGEMENT IN THE PARK POSITION. WE HAVE DOCUMENTATION FOR BOTH ISSUES, SHOULD YOU NEED FURTHER INFORMATION. INDEED, BOTH ISSUES ARE SAFETY ISSUES AND BOTH COULD CAUSE DEATHS IF THEY ARE NOT IMMEDIATELY SOLVED. THE ISSUE W/ THE BATTERY PARK POSITION ENGAGEMENT OCCURRED WHILE THE CAR WAS STOPPED ON A MAJOR HIGHWAY IN NJ. THE LAST PROBLEM OCCURRED ON A CITY STREET ON JULY 30, 2020.

PASSENGER SLIDING DOOR DOES NOT OPEN AND CLOSE ALL THE WAY

SLIDING DOORS WILL NOT CLOSE PROPERLY. ONCE THE BUTTON TO CLOSE IS PRESSED, DOOR WILL TRY TO CLOSE, AS SOON AS IT TOUCHES THE LATCH, THREE BEEPS WILL SOUND AND DOOR WILL OPEN BACK RIGHT AWAY AS IF SOMETHING IS JAMMED. THIS WILL OCCUR 3 TO 5 TIMES BEFORE THE DOOR CLOSES COMPLETELY. VEHICLE IS STATIONARY ON A LEVEL ROAD. DOOR MODULE UPDATE IS RECOMMENDED BY DEALER. I DONT THINK CUSTOMERS SHOULD PAY FOR THESE PROBLEMS.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND SHIFTING FROM SECOND TO THIRD GEAR, WITHOUT WARNING, THE VEHICLE JERKED BACKWARD THEN FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THREE SEPARATE CHRYSLER DEALERS; ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808), AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) AND CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM (8675 COMMODITY CIR, ORLANDO, FL 32819) HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE REFERRED THE CONTACT BACK TO THE DEALERS. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S DAUGHTER PULLED OVER TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED EXCEED 10 MPH. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER OFFERED NO ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

ROAD VIBRATION CAUSES THE SPEEDOMETER GAUGE TO ROTATE IN THE DASH SO THE CORRECT SPEED IS NOT DISPLAYED. IT HAS TURNED SO FAR THAT THE NEEDLE IS NOW STUCK ON 40 MPH. THIS ALSO PREVENTS YOU FROM SEEING THE DASH INDICATOR LIGHTS. *TR

ON MAY 1, 2020, I BROUGHT MY 2018 CHRYSLER PACIFIC TO THE DEALERSHIP FOR THE VEHICLE TO BE REPAIRED BECAUSE OF RECALL CAMPAIGN 19V886000. IT WAS SUPPOSED TO BE A SIMPLE UPDATE TO THE RADIO SOFTWARE. HOWEVER, THE ENTIRE RADIO MALFUNCTIONED WHEN THEY ATTEMPTED TO UPDATE THE SOFTWARE. THE DEALERSHIP SAID THE ENTIRE RADIO NEEDS TO BE REPLACED. THEY ORIGINALLY ESTIMATED IT WOULD TAKE 3 TO 5 DAYS TO RECEIVE A NEW RADIO. IT IS NOW JUNE 18, 2020, SEVEN WEEKS SINCE I TOOK MY CAR IN FOR THE RECALL UPDATE, AND THE DEALERSHIP AND CORPORATE CHRYSLER HEADQUARTERS DON'T EVEN HAVE AN ETA ON WHEN A NEW RADIO WILL BE AVAILABLE. I AM CONCERNED THAT THEY MAY NOT BE ABLE TO FIX MY VEHICLE TO MEET THE RECALL MANDATE AND NHTSA'S SAFETY STANDARDS. *TR

PURCHASED VEHICLE NEW APRIL 2019. THE START/STOP SYSTEM HAS GIVEN A DASH MESSAGE 4 TIMES. THE DEALER HAS REPLACED BATTERIES AND THE ENTIRE DRIVERS DOOR MECHANISM TRYING TO CORRECT THE PROBLEM. THIS IS A BRAUNABILTY HANDICAPPED CONVERSION AND IT IS IMPERATIVE THAT THE VEHICLE STOP AND START AS NEEDED. IT CANNOT STOP AND NOT START IN TRAFFIC SITUATIONS. IT ALSO HAS A SLIDING DOOR PROBLEM THAT HAS FAILED AND STRANDED THE HANDICAPPED PERSON. THIRD SITUATION IS THE BRAKES, THE BRAKES FAILED, HOWEVER THE COMPUTER ON THE VEHICLE INDICATED NO PROBLEM. THE QUESTION BELOW ASKS FOR A DATE IT HAPPENED THIS IS ONGOING SO I AM USING TODAY'S DATE. *TR

WHEN IN SLOW OR BUMPER TO BUMPER TRAFFIC SLOWING DOWN AT A TRAFFIC LIGHT OR TO MAKE A RIGHT OR LEFT TURN. WHEN YOU GO TO ACCELERATE MY TRANSMISSION THROWS A HARD SHIFT LIKE SOMETHING JUST HIT THE BACK OF THE VAN AND PUSHED IT FORWARD .I TOOK THE VAN TO THE DEALERSHIP TWICE BETWEEN FEBRUARY AND MAY 2020 THEY KEEP TELLING ME THEY CANT FIND THE PROBLEM. *TR

MY CHRYSLER PACIFICA SHUT OFF TWICE WHILE I WAS DRIVING IN A PKWY. EVERYTHING TURN OFF, ENGINE, DISPLAY EVERYTHING. IT TOOK AROUND A MIN TO TURN BACK ON. AND FIVE MIN AFTER IT MADE A BIG NOISE AND IT SHUT DOWN AGAIN. *TR

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO CLICKING NOISE COMING FROM RIGHT END OF VEHICLE. *LD *JS

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO TOM AHL CHRYSLER, DODGE, JEEP, RAM LOCATED AT (2525 ALLENTOWN RD LIMA, OH 45805) FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS THEN TAKEN TO LIBERTY CHRYSLER JEEP DODGE RAM LOCATED AT (12895 WORTHINGTON RD, PATASKALA, OH 43062), WHERE A SOFTWARE UPDATE WAS PERFORMED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER JEEP DODGE RAM LOCATED AT (465 S HAMILTON RD, COLUMBUS, OH 43213) BUT NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. *BF CONSUMER HAS TRIED TO GET IT REPAIR SEVERAL TIMES.*JB

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

STOP/START SYSTEM FAILURE. WHILE WAITING BEHIND A SCHOOLBUS THE START/STOP SYSTEM INITIATED. WHEN I ATTEMPTED TO PRESS THE GAS THE CAR STOPPED - GEAR SHIFTER WAS LOCKED AND WOULD NOT ALLOW ME TO MOVE IT EVEN TO NEUTRAL. THE D GEAR WAS BLINKING BLUE AND I WAS UNABLE TO EITHER BRAKE, ACCELERATE, OR TURN THE VEHICLE OFF. THIS CAUSED A VERY DANGEROUS/HAZARDOUS SITUATION WHEN IN TRAFFIC. EVENTUALLY - I WAS ABLE TO RESTART THE VEHICLE AND DISABLE THE STOP/START SYSTEM.

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.

VEHICLE WAS IN REVERSE (R), CHANGED TO DRIVE (D) IN "PRNDL" SELECTOR AND VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD WHEN ACCELERATING CAUSING A COLLISION. POLICE INCIDENT REPORT WAS FILLED, AND CHRYSLER CORPORATION CONTACTED. VEHICLE IS AT CHRYSLER DEALERSHIP FOR TRANSMISSION MALFUNCTION INVESTIGATION.

BOTH SLIDING DOORS WILL AUTOMATICALLY AND INADVERTENTLY REOPEN IMMEDIATELY AFTER CLOSING. THIS HAPPENS WHEN THE VEHICLE IS TURNED OFF OR IN PARK.

VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).

CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.

MY VAN'S RADIO WILL RANDOMLY PLAY A HIGH-PITCHED TONE AND WILL NOT STOP UNTIL THE CAR IS TURNED OFF. IT IS VERY DISTRACTING WHILE DRIVING AND HAS HAPPENED RANDOMLY OVER A DOZEN TIMES. NOTHING SEEMS TO TURN IT OFF. I TOOK A VIDEO AND SHARED IT WITH THE DEALER BUT CHRYSLER WILL NOT REPAIR/REPLACE THE RADIO. UNFORTUNATELY, THE RADIO CONTROLS ALMOST EVERYTHING IN THE CAR.

WE HAVE A 2018 PACIFICA, AND THE WINDOW ON THE DRIVER-SIDE SLIDING DOOR ALL OF SUDDEN SHATTERED WHILE WE WERE DRIVING ON FREEWAY. WE HAVE A DASHBOARD CAMERA THAT RECORDS WHILE WE ARE DRIVING. WE COULD NOT SEE ANY OBJECTS FLYING TOWARDS THE CAR OR THE SOUND OF ANY OBJECT HITTING THE WINDOW WHEN WE CHECKED THE RECORDING. BUT WE CAN HEAR THE RECORDING OF THE GLASS FRACTURING SOUND OF THE WINDOW WITHOUT ANY IMPACT SOUND. I AM PUZZLED ABOUT THIS GLASS WINDOW SHATTERING, AND WHY THESE WINDOWS ARE NOT SHATTERPROOF (LIKE A SAFETY FILM)! MY KIDS WERE SEATING IN THEIR CAR SEATS NEXT TO THIS WINDOW, BUT LUCKILY THE SUN SHADE PROTECTED THEM FROM GETTING SPRAYED BY THE SHATTERED GLASS WHILE WE WERE DRIVING AT 65 MPH. THE WIND WAS BLOWING IN FAST AFTER THIS WINDOW BROKE. SINCE WE COULD NOT SEE OR HEAR ANY IMPACT OF ANYTHING IN THE VIDEO, I AM WONDERING IF THIS WINDOW SHATTERED BY ITSELF !? I HOPE CHRYSLER HAS THE PROPER GLASS SPECIFICATIONS AND QUALIFICATION FOR THESE WINDOWS. GLASS SHATTERING CAN BE VERY DANGEROUS TO VEHICLE'S OCCUPANTS!

1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.

THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.

THE LIFGATE IS NOT PROPERLY WORKING. IT IS A POWER LIFGATE AND STOPPED WORKING.

VEHICLE WAS AT RED LIGHT WHEN STARTED TO SMELL SOMETHING BURNING THEN SMOKE FROM THE HOOD AND VENTS INSIDE THE VAN. THEN WHEN THE HOOD IS POPPED TITHE FLAMES GOT WORSE. THE FIRE STARTED ON THE RIGHT REAR SIDE OF ENGINE COMPARTMENT AROUND THE RADIATOR RESERVOIR.

THE SLIDING SIDE DOORS AND REAR TAILGATE OPEN WHEN I'M DRIVING THE VEHICLE!!!!! ALSO WHEN YOU PUSH BUTTON SHUT THE SIDE DOORS THEY SHUT, THEN OPEN AGAIN REPEATEDLY, NO OBSTACLES OR DEBRIS IN THE TRACKS, THIS IS PURELY ELECTRICAL ON A VEHICLE THAT HAS 42,000 MILES. THE BACK TAILGATE OPENED TODAY ON MY WIFE WHILE SHE WAS DRIVING, THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT ORW WATER DAMAGE EITHER.

VAN WILL JERK OR JOLT WHEN IT'S SHIFTING BETWEEN GEARS GOING 10- 50 MPH ON A FLAT STRAIGHT AWAY CITY ROAD. DANGEROUS ON THE ROAD BECAUSE ITS UNPREDICTABLE AND UNCONTROLLABLE. THE JOLT FEELS AS THOUGH YOU HAVE BEEN REAR ENDED. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. MY CAR IS A LITTLE OVER A YEAR OLD. I'VE BEEN HAVING THIS PROBLEM IMMEDIATELY AFTER I BOUGHT THIS BRAND NEW VAN WITH LESS THAN 10,000 MILES.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENTIRE THEATER SYSTEM FAILED AND THE BACKUP SYSTEM WOULD BECOME STUCK IN CAMERA MODE WHILE DRIVING. THE FAILURE INTERMITTENTLY OCCURRED. THE CONTACT STATED THAT THE SOFTWARE ON THE TV MONITOR AND THE VIDEO MODULE UNDER THE PASSENGER SEAT WERE REPLACED AND UPDATED AT COAST AUTO CENTER CHEVROLET (530 CHETCO AVE, BROOKINGS, OR 97415, (800) 342-9438). THE CONTACT STATED THAT THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE CONTACT STATED THAT THE SAME DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT WANTED TO KNOW WHY THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V886000 (EQUIPMENT, BACK OVER PREVENTION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NUMEROUS UNKNOWN CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS UNKNOWN.

26 JUNE 2018, I LEASED THE 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE VIN: [XXX] FROM OURISMAN CHRYSLER JEEP DODGE RAM OF ALEXANDRIA, 5900 RICHMOND HWY, ALEXANDRIA, VA 22303. FIRST COMPLAINT: ON THURSDAY, JUNE 28TH AT 8:51AM I REACHED OUT TO [XXX] EXPLAINING TO HIM THE CONSOLE WAS SHORTING OUT AND AT ONE POINT IT HAD COMPLETELY SHUT-OFF. . HE INSTRUCTED ME TO BRING IT BACK IN AND HAVE IT REPLACED SO THAT CHRYSLER WOULD HAVE A RECORD OF THE ISSUE. -- THIS ISSUE HAPPENED WITHIN DAYS OF PURCHASE. SECOND COMPLAINT: ON MONDAY, OCT 1, 2018 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED, THEN SHUT OFF WHILE DRIVING HOME FROM REAL ESTATE CLASS (6 MONTHS PREGNANT). SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER STEERING, ENGINE, INTERIOR AND EXTERIOR LIGHT.) RIGHT AFTER FLASHING THE FOLLOWING ERROR: ?SERVICE ELECTRICAL STABILITY CONTROL, PARK BRAKE UNAVAILABLE, BATTERY LIGHT, ENTER AUTO THEFT CODE, STOP SAFELY VEHICLE WILL SHUT OFF SOON AND OTHER NUMEROUS ERRORS. AS THE VAN SLOWED TO A CRAWL, AND PASSING VEHICLES DROVE BY NERVOUSLY TRYING TO AVOID HITTING ME, I EDGED OFF INTO A SCHOOL PARKING LOT. MY VEHICLE WAS TOWED TO OURISMAN CHRYSLER OF BOWIE MD, 2406 CRAIN HWY, BOWIE MD THIRD COMPLAINT: ON SUNDAY, DEC 8, 2019 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED THEN SHUT OFF ON MY HUSBAND, AGAIN, SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER STEERING, ENGINE, INTERIOR AND EXTERIOR LIGHT.) RIGHT AFTER FLASHING THE FOLLOWING ERROR: ?SERVICE ELECTRICAL STABILITY CONTROL, PARK BRAKE UNAVAILABLE, BATTERY LIGHT, ENTER AUTO THEFT CODE, STOP SAFELY VEHICLE WILL SHUT OFF SOON AND OTHER NUMEROUS ERRORS. FORTUNATELY, MY HUSBAND WAS ABLE TO COAST IT INTO THE GARAGE AS IT SHUT OFF, NEVER TO START AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING. *LD THE CONSUMER STATED THE BATTERY WAS DEAD UPON PURCHASE. THE DEALER REPLACED IT. A WEEK AFTER PURCHASING THE VEHICLE IT WOULD NOT START. IT HAD POWER, BUT THE KEY FOB COULD NOT BE DETECTED. THE SLIDING DOORS REOPENED AFTER BEING CLOSED. THE VEHICLE APPLIES THE BRAKES WHEN REVERSING OR GOING FORWARD AS IF TO STOP A CRASH. THE VEHICLE JOLTS/LUNGES AND ROLLS A LITTLE WHEN SHIFTING GEARS. THE ENGINE RATTLES FOR A FEW SECONDS AFTER THE VEHICLE WAS SHUT OFF. THE VEHICLE STALLED/IDLED AND SHUT DOWN WHILE AT A STOP SIGN AND IN TRAFFIC. THE DASH DISPLAYED ENGINE STOP START SYSTEM MALFUNCTION. *JS

I HAVE JUST BOUGHT A CHRYSLER PACIFICA 2018 AND IM VERY UPSET WITH THE PURCHASE. THE SLIDING BACK DOORS OPEN AGAIN WHEN THEY ARE ABOUT TO CLOSE. I HAVE TO TRY SEVERAL TIMES BY PRESSING THE BUTTON ON THE DOOR UNTIL IT CLOSES. EACH TIME I HAVE TO DO IT ABOUT SIX TIMES AND IT'S BOTH DOORS. IT IS ANNOYING AND SHOULD NOT HAPPEN BECAUSE IT CAN BECOME A DANGER ON THE ROAD BECAUSE THEY CAN OPEN THEMSELVES WHILE DRIVING

NEW VEHICLE WITH 58 MILES CAUGHT ON FIRE DUE TO A DEFECTIVE ELECTRICAL CONTROL MODULE THAT DRIVES THE FRONT GRILL VENT ANGLE FUNCTION.THE FIRE CONSUMED THE COMPLETE FRONT OF THE VEHICLE INCLUDING THE AC CONDENSOR,LINES AND BUMPER.THE VEHICLE WAS BEING DRIVEN ON THE HIGHWAY TO A CHRYSLER DEALER TO PERFORM THE TWO RECALLS .THAT WAS DUE.*DT *TP

VEHICLE STALLED OUT WHILE DRIVING. EMITTED A BURNING SMELL. MADE IT TO THE SIDE OF THE ROAD AND SAW SMOKE. OPENED THE HOOD AND SAW THE CATALYTIC CONVERTER WAS GLOWING RED. HUGE RISK OF FIRE.*DT*JB *JB *DT*DT*JB *DT

MY CAR WILL STALL OUT ON ME WHILE DRIVING. THE SCREEN WILL FLASH STABILITY CONTROL ERROR AND REQUIRES ME TO PUT IT IN PARK BEFORE RESTARTING THE CAR.*DT*JB

THE UNPREDICTABLE NATURE OF INTERMITTENT ELECTRONIC START/STOP OPERATION CREATES UNCERTAINTY FOR THE DRIVER, AND DISTRACTS ATTENTION CONDUCIVE TO CAUSING A CRASH. DOCUMENTATION IMPLIES THAT OPERATION FOR A FEW MILES MAY BE NECESSARY TO RE-CHARGE SUFFICIENTLY FOR ESS. HOWEVER, OVER TIME ( 6-9 MONTHS ACCORDING TO MY DETAILED MAINTENANCE LOG), THE ALTERNATOR'S CAPACITY TO RE-CHARGE LAGS SUCH THAT ESS CEASES TO FUNCTION ALTOGETHER. 3.WHEN OPERATING PROPERLY, THERE IS A SLIGHT PAUSE BETWEEN TAKING ONE'S FOOT OFF THE BRAKE AND ENGINE RESTART. THIS PAUSE IS MILDLY ANNOYING, BUT THE DRIVER CAN BECOME ACCUSTOMED TO IT, IF THE OPERATION IS CONTINUOUSLY RELIABLE. WHEN IT IS NOT RELIABLE, THE DRIVER TENDS TO PAUSE EVEN WHEN THE ENGINE HAS NOT STOPPED. THE DRIVER CAN THEN BE EMBARRASSED, AND 'JACK-RABBIT' UNNECESSARILY. ALTERNATIVELY, IF THE ESS HAS UNEXPECTEDLY RESUMED FUNCTIONALITY, THE DRIVER MAY ACCELERATE PREMATURELY WHICH CAUSES A SIGNIFICANT JERK ONCE THE ESS KICKS IN. EVENTUALLY, THE OPERATOR WILL BE DRIVING ERRATICALLY, CONSTANTLY DISTRACTED BY THE UNCERTAINTY. NEITHER DEALERSHIPS, NOR MECHANICS HAVE OFFERED A LONG-TERM SOLUTION. THUS FAR THEY ARE ONLY REPLACING OR RE-CHARGING THE BATTERIES. 5.I HAVE PROGRESSED THROUGH THREE DISCHARGE AND REPLACE/RECHARGE CYCLES IN A NEW VEHICLE IN JUST 17 MONTHS AND 15,000 MILES. I WAS ABLE TO EXTRACT FROM MY DEALERSHIP'S GENERAL MANAGER THAT THE ENTIRE INVENTORY OF BATTERIES ON WHICH THEY ARE REQUIRED TO DEPEND IS INFERIOR; AND SAID CHRYSLER MIGHT BE 'GOING BACK TO INTERSTATE BATTERIES'. FOR ME, THIS ERRATIC OPERATION HAS BECOME A SAFETY ISSUE. I AM INTERESTED TO KNOW NHSTA'S POSITION.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER INTO A PARKING LOT. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321, (954) 515-5800) WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ENGINE STALLED AND THE ENGINE AND EMERGENCY BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,127.

WHEN DRIVING AT LOW SPEEDS (30 MPH OR LESS) THE TRANSMISSION KICKS GOING FROM FIRST GEAR INTO SECOND AND NOW IT IS KICKING FROM SECOND GEAR TO THIRD GEAR. IT IS A HARD BANG THAT FEELS LIKE I AM BEING REAR ENDED BY ANOTHER VEHICLE.

I WAS DRIVING IN MY 2018 CHRYSLER PACIFICA ON A RURAL STREET WHEN IT SUDDENLY FELT LIKE THE FRONT PASSANGER SIDE TIRE HAD BLOWN OUT. THE CAR WAS DIFFICULT TO CONTROL & AND PULLED TO THE RIGHT, PUSHING UP AGAINST THE CURB. THE CAR STARTED TO SMOKE AND WOULD NOT TURN OFF. CONCERNED IT WAS GOING TO GO ON FIRE, MY DAUGHTER & I RAN OUT. WHEN WE WERE OUT OF THE CAR I SAW THAT THE FRONT AXLE CONNECTING THE TIRE HAD COME COMPLETELY DISCONNECTED AND DROPPED TO THE STREET WHILE DRIVING. I CALLED 911 FOR HELP. THE FIREMEN ARRIVED FIRST. THE CAR WAS STILL REVVING & SMOKING BUT THEY WERE UNABLE TO SHUT IT MANUALLY SO THEY HAD TO LIFT THE HOOD & CUT THE WIRES. THE POLICE ARRIVED & INVESTIGATED THE AREA. THEY SHOWED ME THE GAUGE MARK FROM WHERE THE TIRE AXLE DROPPED IN THE MIDDLE OF STREET WHICH WAS BEHIND WHERE THE CAR STOPPED AGAINST THE CURB. THERE WERE ZERO INTERFERENCES IN THE AREA (POTHOLE, DEBRIS, SIGNS, RAILGUARDS ETC.). IT WAS A SMOOTH STREET WITH A LOW, GRADUAL CURB. THE OFFICER TOLD ME THAT IT WAS NOT MY FAULT & DUE TO A MECHANICAL FAILURE ON THE CAR. HE WROTE THAT IN HIS REPORT AS WELL AS ON THE NOTEPAD PAPER WITH HIS INFO & PHONE # TO GIVE THE THE DEALERSHIP. 2 2018 RECALLS THAT MAY EXPLAIN THE PROBLEM, EVEN THOUGH MY VIN IS NOT AFFECTED - WHICH I WOULD LIKE FURTHER INSPECTED, SO I'M CONTACTING THE NHTSA TO HOPEFULLY EXPAND THE RECALL VIN #S. *2018 CHRYSLER PACIFICA RECALL, THE FRONT-AXLE HALF-SHAFTS MAY HAVE BEEN INCORRECTLY ASSEMBLED, PREVENTING THE SHAFT FROM BEING PROPERLY SECURED TO THE CONSTANT-VELOCITY JOINT. IF THE AXLE SHAFT DISENGAGES FROM THE CV JOINT, THE MINIVAN WILL HAVE A LOSS OF DRIVE OR ALLOW THE VEHICLE TO MOVE. *CHRYSLER IS RECALLING 47,771 OF THE 2018 PACIFICA AND PACIFICA HYBRID MINIVANS BECAUSE PARTS THAT CONNECT KEY SUSPENSION AND STEERING COMPONENTS ON THE RIGHT FRONT WHEEL MAY FAIL, WHICH COULD LEAD TO A CRASH. *DT*JB*DT *AS

MY CAR IS 3-4 MONTHS OLD. AROUND 7K IN MILES ON IT. THIS AFTERNOON CAR DID NOT STARTED, START BUTTON WAS SHOWING AS RUN CREATED A KIND OF CHAOS IN TERMS SEEMS THE LIKE CAR IS READY TO RUN SHOWING ALL RUN SIGNALS BUT WAS NOT RUNNING, HAPPENED IN A PARKING LOT SO I WAS CONFUSED WHAT STATE SHOULD I LEAVE THE CAR IN AS NOT ABLE ABLE TO SHUT DOWN THE CAR & DONT KNOW WHETHER IT WILL START RUNNING BY HIMSELF, SWITCHED ON THE PARKING BREAKS JUST TO MAKE SURE IT DOES JUST START RUNNING & RUINS SOMEONES CAR, IT WAS KIND OF SCARY. MORE SCARY THINGS HAPPENED WHEN THE TOWING TRUCK GUYS SHOWED UP TO DRIVE THE CAR TO DEALER. HE WAS TRYING TO FIGURE OUT WHERE IS THE BUTTON TO PUT THE CAR IN NEUTRAL, CALLED DEALERSHIP NO ONE KNEW, LOOKED AT A VIDEO WHERE IT SHOWED THERE IS A SMALL BOX UNDER STEERING WHICH HAS A RIBBON TO PULL TO MOVE THE CAR TO NEUTRAL MODE. WHEN THE TOWING DRIVER OPENED THAT SPACE THERE WAS NO RIBBON. THESE ARE PART OF SAFETY ISSUES WITH THE CAR, TIS TIME IT HAPPENED IN A PARKING LOT IF IT WOULD HAVE HAPPENED ON THE LIVE ROAD THIS WOULD HAVE BEEN DISASTROUS.

THERE HAVE BEEN NO MAP UPDATES TO THE BUILT-IN GPS NAVIGATION SYSTEM IN TWO YEARS. WITH CONSTANTLY CHANGING ROADS, REGULAR MAP UPDATES ARE VITAL. THE LACK OF MAP UPDATES IS A DANGEROUS SAFETY ISSUE, AS THE BUILT-IN GPS NAVIGATION SYSTEM CANNOT BE RELIED UPON. I HAVE MONITORED THE OFFICIAL CHRYSLER SOURCE FOR MAP UPDATES, AND THERE HAVE BEEN NONE. NUMEROUS TELEPHONE CALLS TO CHRYSLER HAVE CONFIRMED THAT THERE ARE NO MAP UPDATES AVAILABLE, AND NO PREDICTION AS TO WHEN OR IF SUCH UPDATES WILL EVER BE AVAILABLE. *JS

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 423-5111) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WOULD BE APPROXIMATELY ONE WEEK BEFORE THE DEALER WOULD BE ABLE TO COMPLETE THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

SINCE THE CAR WAS BOUGHT NEW BACK IN JUNE 2018 , THE TRANSMISSION WHEN SHIFT FROM P TO D , IT WOULD ENGAGE FOR A SECOND AND WHEN YOU HIT THE ACCELERATOR IT WOUND SLIP FOR ABOUT 2 SECONDS AND THEN IT ENGAGES BACK WITH A BANG . I FOUND THIS TO BE VERY DANGEROUS ESPECIALLY WHEN I'M PULLING OUT OF THE STREET OR PARKING LOT . I'VE TRIED TO RESOLVE IT AT THE DEALERSHIP A FEW TIMES BUT IT WAS HARD TO DUPLICATE AND INSTEAD THE DEALER JUST UPDATED THE SOFTWARE WHICH DID NOTHING TO RESOLVE THE SLIPPING PROBLEM .

WHILE IN MOTION, AT LOW SPEED AROUND THE INTERSECTION, THE CAR STALLED AND LOST ALL POWER, THE BRAKE PEDALS BECOME HARDER TO PUSH, AND THE POWER STEERING WAS GONE. THIS HAPPENED 5-6 TIMES OVER THE COURSE OF 3 MILES THAT WE HAD TO TRAVEL HOME.

FREQUENTLY THE DRIVER SIDE REAR POWER DOOR DOES NOT REMAIN SHUT. WHEN THE POWER DOOR CLOSURE IS ACTIVATED, THE DOOR SLIDES ALL OF THE WAY CLOSED AND THEN FREQUENTLY WILL REVERSE, CAUSING THE DOOR TO OPEN COMPLETELY AGAIN. THIS CAN CAUSE THE DRIVER TO THINK THE DOOR IS CLOSED IF A CHILD CLOSES THE DOOR OR IF SOMEONE WALKS AWAY AFTER HITTING THE POWER CLOSURE BUTTON, BUT MAY NOT BE, CAUSING A SAFETY CONCERN. I SEE OTHERS ONLINE ARE HAVING SAME ISSUE. THE DEALER INDICATES IT IS A FIRMWARE/SOFTWARE ISSUE AND IS REQUIRING A SUBSTANTIAL FEE TO UPDATE THE SOFTWARE/FIRMWARE TO FIX THE ISSUE. THE ISSUE CAN HAPPEN WHEN ON A FLAT OR INCLINED TERRAIN. IT STARTED HAPPENING SHORTLY AFTER WE BOUGHT THE VEHICLE NEW.

MANY TIMES WHEN I OR MY WIFE HAVE PRESSED THE BRAKES THE VAN SURGES FORWARD OR LUNGES FORWARD. VERY SCARY. HAPPENS A LOT. IT FEELS LIKE WHEN WE PRESS THE BRAKES THE ELECTRIC ENGINE JUST FOR SOME REASON TURNS ON AND PUSHES THE VAN FORWARD, FIGHTING THE BRAKES. IT IS CRAZY. HAPPENS AT LEAST ONCE A WEEK.

SERVICE AIRBAG SYSTEM WARNING LIGHT KEEP COMING ON. VAN HAS BEEN IN SHOP 5 TIMES AND CAN'T FIND A PROBLEM WITH THE SYSTEM. SHOP TECH SAYS HE DON'T THINK THEY WILL EXPLODE WHILE DRIVING BUT DON'T KNOW IF THEY WILL WORK IN AN ACCIDENT. WARNING LIGHT COMES ON AND OFF WHILE DRIVING. THIS PROBLEM STARTED WHEN VAN WAS ABOUT 6 MONTHS OLD.

I PURCHASED MY VEHICLE 10/29/18 AND ITS BEEN A GREAT VEHICLE TIL ABOUT JULY 2019. I HAVE TAKEN IT TO THE DEALERSHIP FOR THEM TO FIX A CLICKING NOISE IN THE FRONT LEFT SIDE AND EVERYTIME THEY CHANGE A BUNCH OF PARTS BUT DONT FIX IT. NOW ITS A LOUD SQUEEKING NOISE EVERYTIME I BACK OUT MY DRIVEWAY OR PULL OFF IN DRIVE. IVE TAKEN 3 TIMES AND THEY CANT FIGURE OUT WHAT IT IS. IVE HAVE TO RENT A VEHICLE AND THE DEALER ALSO LET ME USE A 2 DOOR LOANER KNOWING I HAVE 4 KIDS. THEY KEEP SAYING BRING IT BACK MONDAY. WELL THATS ONLY 1 PROBLEM. 3 TIMES ALREADY WHEN I PUT MY CAR IN REVERSE MY BACKUP CAMERA COMES ON BUT DONT GO OFF WHEN I PUT IT IN DRIVE. SO WHILE IM DRIVING DOWN THE ROAD MY BACKUP CAMERA IS ON AND IS VERY DISTRACTING AND DANGEROUS. THIS PAST WEEKEND MY HUSBAND WAS DRIVING WHILE WE WERE GOING SOMEWHERE, WELL WE WERE IN TRAFFIC ON A VERY STEEP HILL SO HE HAD TO STOP. WHEN HE WENT TO STEP ON THE GAS TO GO THE CAR WOULDNT GO. IT WAS LIKE THE CAR WASNT GETTING SIGNAL THAT THE CAR WAS IN DRIVE. IT WAS VERY SCARY. SO MANY PROBLEMS WITH THIS VEHICLE AND THE REASON I PURCHASE THE 2018 PACIFICA WAS BECAUSE I HEARD IT WAS A GOOD CAR AND DEPENDABLE AS I HAVE 4 CHILDREN THAT I HAVE TO GET TO AND FROM SCHOOL , DOCTORS AND SPORTS. I REALLY HOPE SOMEONE THERE AT CHRYSLER CAN HELP ME OUT.

I WAS AT A STOP SIGN. WITH OUT ANY WARNING MY 2018 PACIFICA SHUT DOWN. THE KNOB TO TURN FROM PARK TO DRIVE OR REVERSE STARTED TURNNING BY ITSELF AND THEN IT SHUT OFF COMPLETELY. A COUPLE OF SECONDS LATER, THE VAN RESTARTED AND IT SAID TO PRESS THE IGNITION BUTTON TO START THE VEHICLE. I WAS AT AN INTERSECTION WITH THE CAR ON DRIVE WHEN THE VEHICLE SHUT OFF.

VAN WILL RANDOMLY NOT START AFTER JUST BEING DRIVEN. DASH BOARD LIGHTS UP AND ENGINE CLICKS BUT WILL NOT TURN OVER. SEVERAL MESSAGES COME UP FOR SERVICE. (SEE PICTURES ATTACHED.) HAS HAPPENED ONCE BEFORE ABOUT 2 WEEKS AGO AND THERE'S NO EXPLANATION AS TO WHY IT STARTED BACK UP AFTER ABOUT AN HOUR OF PROBLEM SOLVING. BATTERY WAS FINE. HEADLIGHTS, HORN, INSIDE LIGHTS AND RADIO ALL WORKED FINE. WHEN CLICKING ON PARKING BRAKE BUTTON, THE LIGHTS FLASH ON THE DASH AND CAN HEAR CLICKS BUT WON'T TURN ON THE BRAKE.

THERE ARE TWO ISSUES: 1) ON CITY STREETS WHEN TURNING THE VEHICLE WILL NOT ACCELERATE WHEN PUTTING PRESSURE ON THE ACCELERATOR. THERE IS NO REVVING OF THE MOTOR, NO RESISTANCE ON THE ACCELERATOR. FEELS LIKE THE VAN IS SHUTTING OFF (BUT IT ISN'T). I CAN PUSH THE ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE OF SPEED. THIS LASTS ABOUT 4 SECONDS. IT HAS HAPPENED 3 TIMES 2) THE VEHICLE WILL VIOLENTLY SHIFT AT LOW SPEEDS. 10-15MPH. THE VEHICLE ACTS LIKE IT IS SEARCHING FOR THE GEAR (SLOWING) AND THEN SHIFTS HARD! FEELS LIKE YOU ARE BEING HIT FROM BEHIND. THIS HAPPENS ON ALL STREETS AND AT ALL TIMES (TURNING, GOING STRAIGHT) STAR CASE IS OPEN WITH FIAT.

POWER WILL BE LOSS INCLUDING RADIO FREQUENTLY. WHEN DRIVING AT LOW SPEEDS SUCH AS IN TRAFFIC THE ENGINE WILL STALL AND JERK.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THE CONTACT STATED THAT WHILE RETRIEVING HER DOG FROM THE BACKSEAT, THE SLIDING DOOR BEGAN TO CLOSE. THE CONTACT WAS UNAWARE AS TO WHETHER SHE DEPRESSED THE SLIDING DOOR BUTTON OR NOT. THE CONTACT'S HUSBAND HAD TO MANUALLY PULL THE DOOR BACK WHILE THE DOOR WAS CRUSHING HER LEFT ARM. THE CONTACT SUSTAINED MINOR INJURIES TO HER LEFT ARM, SORENESS AND BRUISING; HOWEVER, NO MEDICAL ATTENTION WAS NEEDED. THERE WERE NO WARNING LIGHTS ILLUMINATED RELATED TO THE FAILURE. THE CONTACT HAD NOT NOTIFIED A DEALER OR A MANUFACTURER OF THE VEHICLE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,700. *DT*JB *DT*JB *TR

WHEN I AM ACCELERATING, THE VEHICLE IS SLIPPING 30-40 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) I HAVE BROUGHT IT 2 DEALERSHIPS, 1 SAID IT COULDN'T DUPLICATE THE ISSUE, THE OTHER DEALERSHIP SAID IT'S A NORMAL FEATURE OF THE CAR. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY. THIS HAS HAPPENED NUMEROUS TIME (LIKE EVERY DAY) I HAVE BROUGHT THE VEHICLE IN TWICE NOW, LAST ON 8/16

I'VE HAD IT HAPPEN TWICE NOW WHERE THE CRUISE CONTROL WAS SET TO AROUND 64 MPH, AND WHEN GOING DOWNHILL, THE TRANSMISSION DOWN SHIFTED. HOWEVER, THE CAR THEN ACCELERATED BEYOND 70 MPH BOTH TIMES, AND DIDN'T LET GO OF THE ACCELERATOR UNTIL I TURNED THE CRUISE CONTROL OFF.

PURCHASED 2018 CHRYSLER PACIFICA LIMITED IN MARCH 2019. WITHIN 2 WEEKS, TWO ELECTRICAL RECALLS AND FAILURE OF SAFETY LOCKS AND AUTISTIC 3YR LOCKED IN CAR. TURNED CAR ON WITH AC TO COOL, TOOK DAUGHTER OUT AND PUT IN CARSEAT, CLOSED DOOR AND DRIVER DOOR LOCKED. HAD SPARE IN HOUSE. SERVICED AT DEALERSHIP AND TOLD ALL FINE. THREE WEEKS LATER, SUNROOF WOULD NOT CLOSE, AND DAUGHTER LOCKED IN CAR AGAIN FOR OVER 30 MINUTES. GRANDMOTHER HAD TO BRING SPARE KEY TO PUBLIX. SERVICE ONCE AGAIN SAID ALL WAS FINE. SAFETY LOCKS, WE WERE TOLD, WOULD NOT LOCK IF KEY WAS IN CAR WHICH IT WAS. SERIOUS SAFETY ISSUE FOR MY DAUGHTER AND THERE HAS BEEN TIMES ENGINE SHUT DOWN. *AS *TR

WHILE CAR PARKED, TURNED CAR ON, CAR STUCK IN "RUN" POSITION, UNABLE TO CHANGE GEARS, UNABLE TO TURN CAR OFF.

WHILE DRIVING ON A HIGHWAY DURING POURING RAIN, WITH WIPERS ON HIGH AND HEAD LIGHTS ON, DASH AND TOUCH SCREEN WENT OFF/BLACK FOR UP TO 15 MINUTES THEN TURNED BACK ON AGAIN. THIS OCCURRED THREE TIMES WHILE DRIVING. I WAS UNABLE TO PULL OVER ON THE THRUWAY AND WAS UNABLE TO ASSESS IF MY HEAD LIGHTS WERE AFFECTED AS WELL. WE HAD BEEN DRIVING ABOUT AN HOUR WHEN THIS OCCURRED. THE CAR HAD BEEN CHARGED FULLY BEFORE BEGINNING OUR TRAVELS THAT DAY.

WHILE CAR PARKED, TURNED CAR ON, CAR STUCK IN "RUN" POSITION, UNABLE TO CHANGE GEARS, UNABLE TO TURN CAR OFF.

WHILE CAR PARKED, TURNED ON CAR, CAR STUCK IN "RUN" POSITION, UNABLE TO CHANGE GEARS, UNABLE TO TURN CAR OFF.

WHILE CAR PARKED, TURN CAR ON, CAR STUCK IN "RUN" POSITION, UNABLE TO CHANGE GEARS, UNABLE TO TURN CAR OFF. (HAS OCCURRED MORE THAN THREE DATES/TIMES).

CAR STOPS AND SOMETIMES IT DOESN'T TURN ON

THE AUTOMATIC SLIDING SIDE DOORS(AND PROBABLY THE AUTOMATIC REAR LIFT GATE) DO NOT STOP IF SOMETHING -- LIKE AN ARM OR A LITTLE KID -- IS BLOCKING IT. IT COULD CRUSH SOMEONE TO DEATH. ALSO, THE REGULAR DRIVER'S DOOR IS SO HEAVY AND IT IS NOT WEIGHTED PROPERLY TO STOP AT CERTAIN INCREMENTS SO I ALMOST SEVERED MY LEG WHEN IT SLAMMED SHUT ON ME. *DT *TR *DT *TR *TR

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE WAS PURCHASED, IT WAS MODIFIED WITH A SIDE ENTRY RAMP; HOWEVER, THE AUTOMATIC SLIDING DOOR AND RAMP MALFUNCTIONED SEVERAL TIMES AND FAILED TO OPEN. DURING THE RECENT FAILURE, THE DOOR FAILED TO OPEN AND FELL OFF. THE DOOR FELL OFF TWICE AND WAS DAMAGED. MOBILITYWORKS 2(727 ST JOHNS BLUFF RD S, JACKSONVILLE, FL 32246) STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE DAMAGE AND WANTED TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER OF THE SLIDING DOOR (BRAUN ABILITY) CHECKED WITH THEIR CHAIN OF COMMAND AND INFORMED THE CONTACT THAT THEY WOULD NOT COVER THE REPAIRS. THE VEHICLE WAS ALSO TAKEN TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000) AND THEY REPROGRAMMED THE VEHICLE SOFTWARE. THE FAILURE MILEAGE WAS 9,747. *TR

THE TRANSMISSION HAS SLIPPED AND/OR JERKED ON MULTIPLE OCCASIONS. AS MANY AS 50. WHEN DRIVING FROM A STOP IT WILL NOT GO INTO GEAR FOR SEVERAL SECONDS OR WILL JERK INTO GEAR. WHILE PUTTING IN PARK IT WILL JERK CAUSING IT TO JUMP FORWARD WHICH COULD LEAD TO AN ACCIDENT.

THE ELECTRONICS THROUGH UCONNECT SHUT OFF RANDOMLY OR WILL NOT ALL WORK RANDOMLY. WE HAVE HAD THE SOFTWARE UPDATED BY OURSELVES AND THE DEALERSHIP ON MULTIPLE OCCASIONS. WHILE DRIVING OR IN PARK. NEXT, OUR DASH LIGHTS WOULD NOT GO OFF ONE NIGHT NO MATTER WHAT WE DID TO SHUT THEM OFF AND ENDED UP KILLING THE BATTERY BY MORNING.

WHEN DRIVING FORWARD SPEED AROUND 10-20 MILES AN HOUR OR 1500 -1750 RPM, THE TRANSMISSION WILL SHIFT EXTREMELY HARD (IT FEELS LIKE SOMEONE IS HITTING THE CAR FROM BEHIND-IT IS A VIOLENT SHIFT). I HAVE TAKEN THIS VEHICLE IN SEVERAL TIMES SINCE PURCHASING NEW IN FEBRUARY 2018. THEIS OCCURS TWO TO THREE TIMES A DAY OR EVEN MORE DURING THE WEEK. I HAVE EXPERIENCED THIS ISSUE PULLING FORWARD FROM MY DRIVE WAY TO GETTING ON THE HIGHWAY AND ACCELERATING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE DONE FLASH RESETS SEVERAL TIMES WITH NO SUCCESS. I THINK HAVING A BRANDNEW VEHICLE DOING THIS IS UNACCEPTABLE AND VERY DANGEROUS WITH THE VIOLENT SHIFTING. I WAS TOLD THE NEW 9 SPEED TRANSMISSIONS ALL ARE HAVING THIS TYPE OF ISSUE.

WE HAVE RENTED A CHRYSLER CAR FOR 1 DAY FROM BUDGET RENTALS TO TAKE US FROM RALEIGH, NC TO DULLES AIRPORT, VA. WE DROVE THE CAR TO DC. WE DID SETUP THE CRUISE CONTROL ON 76 SPEED IN 70 MPH ZONE. THE POLICE STOPPED US ON THE I-95 IN VA AND GAVE US A SPEEDING TICKET, ACCORDING TO HIM, WE ARE DRIVING IN 86 MPH. WE DID NOT REALIZE THE SPEED BECAUSE NOT TOO MANY CARS AROUND, DRIVING AROUND 3AM. WE WERE SO SURPRISED ABOUT THAT TICKET AND HOW COULD THIS EVEN HAPPEN. WE THOUGHT THAT WE WERE MISTAKENLY READING THE ODOMETER READINGS. WE RECEIVED THE TICKET WITH RECKLESS DRIVING OF 86/70 MPH. WE TOOK DEEP BREATH AND STARTED DRIVING AGAIN. WE SAID OK LET'S SETUP THE CRUISE CONTROL THIS TIME TO 75 AND WATCH IT CAREFULLY. WITHIN LESS THAN 20 SECONDS FROM SETTING UP THE CRUISE CONTROL, ANOTHER POLICE STOPPED US WITH SPEED OF 85/70 MPH, RECKLESS DRIVING. WE HAD NO IDEA WHAT IS GOING ON. THE TWO TICKETS WERE ABOUT 5 MILES APART ON THE I-95, VA. WE DECIDED THIS TIME NOT TO USE THE CRUISE CONTROL AND FOLLOW THE CARS FLOW AROUND US. WE DID THAT FOR THE REST OF THE TRIP, DRIVING WITHOUT THE CRUISE CONTROL. ALL OF THE PREVIOUS PROBLEMS WERE NOTHING IN COMPARISON TO THE FOLLOWING. AS WE DRIVING IN VA, AROUND 7AM WHERE MANY CARS ON THE I-95 TO FOLLOW THEIR PATTERN. WE SAID LET'S JUST SETUP THE CRUISE CONTROL FOR FEW SECONDS AND COMPARE IT TO THE CARS BESIDE US. WE SETUP THE CRUISE ON 75, WE NOTICED A SIGNIFICANT SPEED INCREASE. I PUSHED THE BRAKES, IT DID NOT STOP THIS TIME. THE CAR WAS DRIVING IN HIGHER SPEED. WHILE I WAS TRYING TO ACT AS FAST AS I COULD, I PUSHED THE BRAKES AND SWITCHED THE STICK FROM D TO N. I TRIED TO DISABLE THE CRUISE CONTROL THIS TIME, IT DID NOT WORK. WE PARKED IN A NEAR GAS STATION, TOOK DEEP BREATH, TURNED OFF THE CAR, WENT TO THE BATHROOM AND GOT BACK ON THE ROAD. THANKFULLY, THE CRUISE CONTROL WAS DISABLED.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 15 MPH, THE VEHICLE JERKED BACK AND FORTH WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES (954-446-8775, LOCATED AT 13601 PINES BOULEVARD, PEMBROKE PINES, FL 33027), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE DEALER COULD NOT DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

MULTIPLE ENGINE STALLS WHEN SLOWING TO TURN OR STOP, AT LEAST 9 TIMES. THE ENGINE DIES, YOU HAVE TO COME TO A COMPLETE STOP TO BE ABLE TO RESTART THE ENGINE. THIS HAS HAPPENED WHILE TURNING, WHILE COMING TO A STOP SIGN OR STOP LIGHT AND JUST WHILE SLOWING DOWN. ONE INSTANCE OF THE BRAKES AND STEERING LOCKING UP AS I TRIED TO STOP AT A RED LIGHT. I WAS NOT ABLE TO STOP AND RAN THROUGH THE RED LIGHT. I HAD NO STEERING OR BRAKES. WHEN I DID COME TO A STOP, I TRIED TO BACK UP TO GET OUT OF THE MIDDLE THE ROAD AND THE GEAR SHIFT WAS ALSO LOCKED UP. THE VAN HAS A BEEN IN FOR SERVICE 5 TIMES AND 49 DAYS SO FAR AND CURRENTLY HAS BEEN AT THE DEALERSHIP SERVICE DEPARTMENT SINCE JUNE 11. TOOK VAN IN 6/5/2019 TO COMPLY WITH RECALL V53 AND ON 6/11/2019 THE ENGINE STALLED AGAIN. I HAVE DOCUMENTS I WANTED TO UPLOAD BUT THEY EXCEEDED THE 5MB LIMIT. ALSO IN THE "AFFECTED PARTS" SECTION I WANTED TO SELECT "BRAKES" IN ADDITION TO THE STEERING, ENGINE AND ELECTRICAL BUT I WAS NOT ABLE TO ADD ANOTHER SELECTION.

WHILE STOPPED AT A RED LIGHT, THE AUTO STOP ENGAGED. WHEN TAKING THE FOOT OFF THE BRAKE TO DISENGAGE AUTO STOP, THE VEHICLE STALLED OUT IN THE MIDDLE OF THE ROAD. MULTIPLE ATTEMPTS WERE MADE TO RESTART THE VEHICLE. HAZARD LIGHTS WERE ENABLED; HOWEVER, THE ENTIRE VEHICLE EVENTUALLY SHUT DOWN, INCLUDING THE HAZARD LIGHTS. THIS VEHICLE HAD BEEN DRIVING ON THE HIGHWAY AND CITY STREETS FOR THE PREVIOUS 20 MINUTES WITHOUT ANY INDICATION OF THE IMPENDING FAILURE. DEALERSHIP SERVICE DEPARTMENT INITIALLY BELIEVES FAULT LIES WITH THE BATTERY, BUT HOW DID THE CAR GET 20 MINUTES FROM HOME ON A DEAD BATTERY???

COMING HOME FROM CHURCH, A NEIGHBOR WAS OUT WASHING HIS CAR, AS HE MOVED TOWARD THE ROAD I BEGAN TO APPLY THE BRAKES AND THE ENGINE SPED UP TO A HIGHER SPEED. AFTER I STOPPED THE CAR, I LOOKED DOWN TO SEE MY RIGHT SHOE WAS ON BOTH PEDALS. THIS HAD HAPPENED THREE TIMES BEFORE. MY SON WENT OUT AND CHECKED THE BRAKE FLUID AND FOUND IT AT THE MINIMUM LEVEL. HE TOPPED IT OFF TO THE MAXIMUM LEVEL. MY SON BELIEVES THAT WILL TAKE CARE OF THE PROBLEM. BUT REPORTING IT MIGHT BE BETTER FOR OTHERS. SINCE I HAD TAKEN IT INTO CHRYSLER A COUPLE OF WEEKS AGO AND THEY SAID THEY HAD PREFORMED A 32 POINT SAFETY INSPECTION, I DID NOT SEE HOW THE COULD HAVE MISSED THE LOW BRAKE FLUID, OR HAVE NOT TOPPED IT OFF. IT SEEMS THE BRAKE PEDAL IS UP HIGHER THAN THE GAS PEDAL BY SEVERAL INCHES WHEN THE CAR IS FIRST STARTED, BUT AFTER SEVERAL MILES - MORE THAN 11 MILES - IT LOSES THE HEIGHT IT STARTED WITH. THE VEHICLE WAS MOVING AT LESS THAN 20 MPH ON A SUBDIVISION STREET. THIS HAD HAPPENED THREE TIMES BEFORE, WHILE PULLING INTO A PARKING PLACE OR DRIVEWAY, MOVING AT LOW SPEED. EACH TIM AFTER HAVING DRIVEN A LONGER DISTANCE THAN NORMAL. OVER 11 MILES. THE BRAKE PEDAL HAD GONE LOWER TO THE FLOOR AND WAS AT OR BELOW THE LEVEL OF THE GAS PEDAL. IF THIS IS TO BE EXPECTED, THE BRAKE AND GAS PEDAL ARE MUCH TOO CLOSE TOGETHER, ONLY 3 INCHES BETWEEN THEM, AND THIS IS THEN A PROBLEM.

WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.

WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.

THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.

THE VEHICLE HAS 9700 MILES ON THE OD. AS IT WAS SLOWING FOR A STOP AS IT WAS STILL IN MOTION THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SHUT OFF FORCING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE HAD TO BE PLACED INTO PARK AND TURNED BACK ON TO CONTINUE.

ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON MAY 25, 2019, AS I WAS DRIVING ON A HIGHWAY AT ABOUT 40 MPH WITH TWO LITTLE CHILDREN IN THE CAR, MY CHRYSLER PACIFICA SUDDENLY STALLED AND THE ENGINE DIED. TWO ERROR MESSAGES CAME UP: ONE A PICTURE OF A BATTERY AND ONE A PICTURE OF A TURTLE. THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND IT WAS EXTREMELY DANGEROUS, ESPECIALLY IN RAINY CONDITIONS. I HAD TO WAIT FOR A TOW TRUCK IN RAIN AND IN DANGEROUS CONDITIONS TO GET IT TOWED TO THE DEALERSHIP. THE ENGINE WOULD NOT ENGAGE EVEN AFTER BEING JUMP STARTED.

SEPT 2018 AT APPROXIMATELY 9000 MILES: COMPLETE LOSS OF POWER WHILE DRIVING. ALL SYSTEMS RELAYED ERROR MESSAGES SUCH AS "POWER STEERING NOT AVAILABLE." LOST POWER STEERING AND POWER BRAKES. CAR COULD NOT BE PUT IN NEUTRAL OR PARK OR RESTARTED. THE VEHICLE WAS TOWED TO THE SHOP WHERE THEY REPLACED THE TRANSMISSION. IN DECEMBER THE CAR BEGAN HAVING ISSUES WITH THE AUTO START/STOP CAUSING THE CAR TO LOSE POWER WHILE STOPPED AT A LIGHT. IT WAS WORKED ON 3 TIMES FOR THIS OVER THE NEXT SEVERAL MONTHS, TO DATE THERE HAVE NOT BEEN ANY ISSUE OF THIS REOCCURRING. IN MAY 2019 AT 18000 MILES IT WAS RETURNED TO THE SHOP FOR A WHINING SOUND IN THE TRANSMISSION AND THEY REPLACED THE TRANSMISSION AGAIN.

DRIVER'S SIDE SLIDING DOOR REPEATEDLY REOPENS AND FAILS TO CLOSE WHILE THE VEHICLE IS STATIONARY. THIS FAILURE OCCURS INTERMITTENTLY AND SEEMS TO COINCIDE WITH A CLICKING NOISE THAT COMES FROM UNDER THE DASH AT HIGHWAY SPEED.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. WHILE SHE WAS EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TURNED COMPLETELY TO THE LEFT. THE VEHICLE WAS TOWED TO ORCHARD CHRYSLER DODGE JEEP RAM (LOCATED AT 64600 VAN DYKE, WASHINGTON, MI 48095, (586) 430-5086) WHERE IT WAS DIAGNOSED THAT THE TIE ROD AND AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,605. *BF CONSUMER STATED AFTER THE ACCIDENT, THERE WAS A RECALL ON THE RIGHT SIDE TIE ROD. CONSUMER WANTS TO KNOW IF THE LEFT SIDE IS DEFECTIVE.*JB

TAKARA RECALL. WHILE TAKING OFF FROM A STOP MY TRANSMISSION SHIFTS INTO A GEAR VERY HARD. IT MAKES A LOAD BANG AND YOU CAN FEEL IT. IT FEELS LIKE YOU GOT HIT. IT SEEMS TO BE GETTING WORSE.

I RETURNED HOME AND TURNED OFF MY CAR AND SHUT THE GARAGE DOOR. MY PURSE WITH MY KEYS WAS STILL IN THE CAR. I CAME DOWNSTAIRS 45 MINUTES LATER AND HEARD THE CAR RUNNING IN THE GARAGE. I DON'T KNOW HOW LONG IT WAS RUNNING WITH THE GARAGE DOOR SHUT, BUT IT TERRIFIED ME. I HAVE NO IDEA HOW IT WAS STARTED. I DID NOT USE REMOTE START, SINCE THE KEYS WERE IN THE CAR.

ON 05-11-2019 MY 2018 (PURCHASED NOV. 2018) CHRYSLER PACIFICA TOURING L PLUS VAN WAS STATIONARY IN MY DRIVEWAY (7,000 MILES). VEHICLE WOULD NOT START. VEHICLE BEGAN GIVING ERRATIC DASH DISPLAYS, FOR EXAMPLE IT ADVISED THAT THE CAR WAS NOT IN PARK. IT ADVISED THAT THE GEAR SHIFT NEED SERVICE. DESPITE NOT EVER TURNING ON, THE VEHICLE AS CLEARLY HAVING A COMPLETE ELECTRICAL MELTDOWN. THE WINDSHIELD WIPERS ENGAGED. THEN NONE OF THE BUTTONS ON THE FOB, NOR IN THE CAR WERE RESPONDING. WITHIN A FEW MINUTES THE ENTIRE CAR DIED. NO ELECTRICAL RESPONSE. HAD IT TOWED TO DEALERSHIP TODAY. WAITING TO HEAR ON DIAGNOSIS.

THE SAFETY PULL ON THE SEAT BELT DID NOT LET UP WHEN UNBUCKLING. IT FORCED MY DAUGHTER INTO ALMOST SUFFOCATION AND ULTIMATELY NEEDED TO BE CUT (BACK ROW, PASSENGER SIDE). I'VE NOW NOTICED THAT THE MIDDLE ROW, MIDDLE SEAT (8 SEATER) HAS A SIMILAR ISSUE. IT CONTINUES TO TIGHTEN AND DOES NOT LET UP ON, WHAT SEEMINGLY SHOULD BE A SAFETY FEATURE. SEE ATTACHED PICTURES

WAS PARKING MY CAR USING PARK ASSIST FEATURE. THE CAR SPEED UP AND CRASHED THE REAR BUMPER INTO ANOTHER CAR.

POWER STEERING LOSSES ALL ASSISTANCE AND ITS VERY HARD TO HANDLE THE VEHICLE . MESSAGE SHOWS UP ON DRIVER DISPLAY THAT SAY POWER STEERING SYSTEM IS NOT AVAILABLE. THIS HAS HAPPEN NUMEROUS TIMES WHILE DRIVING FROM 20 TO 50 MPH AND SOME TIMES WHILE STOPPED. VEHICLE HAS 19K MILES ON IT. HAS BEEN AT THE DEALER 2 TIMES AND HEADING BACK A THIRD TIME WITHIN THE LAST 2 WEEKS FOR THE SAME PROBLEM. FIRST THEY CHANGED THE GEAR RACK 19001012 AND EPS MODULE RETURNED VEHICLE. DID NOT EVEN LEAVE THE DEALERSHIP PARKING LOT AND THE PROBLEM WAS BACK. RETURNED VEHICLE FOR ANOTHER SERVICE AND THIS TIME THEY CHANGED EPS WIRING HARNESS. HAD THE VEHICLE FOR 3 DAYS AND PROBLEM IS BACK, TAKING BACK TO THE DEALERSHIP FOR THE 3RD TIME. THE LOSS OF POWER STEERING ASSIST IS A MAJOR SAFETY ISSUE AND WILL LEAD TO AN ACCIDENT AND MAYBE EVEN DEATH.

WHEN DRIVING AND STOPPING AT A SIGNAL, ENGINE GOES INTO AUTO START/STOP, CHIMES WITH ERROR, AND MUST DO A MANUAL RESTART BY PLACING INTO PARK. HAS DONE THIS MANY TIMES AND COULD BE VERY DANGEROUS IF STOPPED IN AN INTERSECTION. THE ONLY REMEDY IS TO START ENGINE AND TURN OFF AUTO START/STOP.

ON TWO OCCASIONS, THE VEHICLE HAS STALLED AT A STOP LIGHT WITH THE AUTO STOP/START DISENGAGED. ON BOTH OCCASIONS, THE VEHICLE INFORMATION SYSTEM SAID TO PUT THE VEHICLE INTO PARK AND RESTART IT. I'VE CHECKED WITH THE DEALER AND THEY HAVE NEVER HEARD OF THE ISSUE BEFORE.

2018 CHRYSLER PACIFICA LIMITED. CONSUMER WRITES IN REGARDS TO ISSUES WITH ACTIVE CRUISE CONTROL (ACC). *LD THE CONSUMER STATED THE ACC WAS NOT RELIABLE IF THE VEHICLE WAS ON A SLIGHT INCLINE OR SLIGHT DECLINE RELATIVE TO THE TARGET VEHICLE. THE DASH DOES NOT SHOW THE PRESENCE OF A VEHICLE AHEAD. *JS

THE DRIVERS SCREEN (NAVIGATION , BACK UP CAMERA, DVD,ETC) FREEZES REGULARLY. THIS MEANS THAT OFTEN THE BACKUP CAMERA IS UNAVAILABLE, AT TIMES THE MOVIE SHOWS EVEN WHILE DRIVING. I HAVE REPORTED IT SEVERAL TIMES TO CHRYSLER'S UCONNECT TEAM WITH NO RESOLUTION. MY CASE MANAGER IS NO LONGER ANSWERING MY CALLS. I HAVE VIDEOS OF THE MALFUNCTION. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN 5 TIMES ALREADY, WITH NO RESOLUTION, BUT THEIR 'PLAN' IS TO JUST HAVE ME KEEP BRINGING IT IN BUT SAID THEY CANNOT REPLACE THE SCREEN/DEVICE. IT IS A SAFETY ISSUE THAT I CANNOT RELIABLY ACCESS MY REAR CAMERA OR CHANGE APPLICATIONS. I HAVE VIDEOS OF MULTIPLE IMSTAMCES

LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEJ I'M DRIVING THE VAN IT SHUTS OFF WHILE IT'S IN DRIVE. A ALERT COMES ON SAYING SOMETHING RELATED TO FCC. I TRY TO TAKE A PIC BUT IT GOES AWAY QUICKLY. IT'S HAPPENED AT STOPS AND WHILE MOVING. VERY SCARY. CHRYSLER ACTS AS THOUGH THEY DON'T WANT ME TO BRING THE CAR IN. VERY DANGEROUS AND SCARY. I DON'T WANT TO DRIVE IT. THIS VEHICLE IS MY DAUGHTERS WHEELCHAIR VAN WITH LESS THEN 3000 MILES ON IT.

TWO INCIDENTS WHICH HAPPENED WITHIN 4 MONTHS OF EACH OTHER. I HAVE HAD THE CAR LESS THAN 9 MONTHS. MOST RECENT WAS APRIL 3RD, 2019. I WAS WAITING AT A TRAFFIC LIGHT WHEN I WENT TO LET MY FOOT OFF THE BRAKE TO DRIVE WHEN ALL OF SUDDEN THE CAR STALLED. AN ALERT CAME UP ON THE SCREEN TO TELL ME THE THERE WAS AN ISSUE WITH THE ELECTRONIC STABILITY CONTROL. I HAD TO TURN THE CAR OFF AND BACK ON AGAIN TO GET IT TO DRIVE. I HAD TWO SMALL CHILDREN IN THE CAR BOTH TIMES IT HAS HAPPEN. IT'S MY ONLY CAR. IT SAYS THERE IS NO RECALL FOR THIS. WHEN YOU GOOGLE THIS PROBLEM THOUGH APPARENTLY IT'S VERY COMMON WITH THIS VAN AND CHRYSLER HAS NO FIX. MANY PEOPLE HAD THIS HAPPEN TO THEM WHILE THE CAR WAS IN MOTION. THIS IS EXTREMELY CONCERNING & YOU SHOULD DEMAND CHRYSLER FIX THIS ISSUE PLEASE.

WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.

I WAS DRIVING DOWN THE STREET AND THE VEHICLE JUST SHUT OFF. A LIGHT FOR LANE ASSIST CAME ON THAT SAID SEEK SERVICE ASAP. IT WENT RIGHT BACK OUT THOUGH. I IMMEDIATELY SCHEDULED IT TO BE CHECKED OUT. THE DEALERSHIP IN HERMITAGE, PENNSYLVANIA SAID THEY HAD ANOTHER WOMAN WITH SAME VEHICLE AND SAME PROBLEM. THEY WERE WAITING ON A RECALL TO KNOW HOW TO FIX IT. UPON RETURNING TO FLORIDA, I ALSO WENT TO THE DEALERSHIP I BOUGHT THE VEHICLE FROM. THE SERVICE MANAGER HAD NEVER HEARD OF THIS PROBLEM. HOWEVER, WE INFORMED HIM WE HAD LOOKED IT UP ON LINE AND THIS HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS NOW.

TL* THE CONTACT OWNED A 2008 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 38 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) IN 2016 AND HAD THE AIR BAG INFLATER REPLACED. THE FAILURE MILEAGE WAS 79,163. *DT*JB

VEHICLE AUTO SHUTDOWN AND WILL NOT RESTART AT STOP LIGHT. LIFTING FOOT OFF BRAKE PEDAL WILL NOT HAVE THE VEHICLE DISABLE THE FUEL SAVING AUTO SHUTDOWN AND VEHICLE WILL NOT RESTART. FORWARD COLLISION WARNING LIGHT COMES ON AND AUDIBLE ALARMS ACTIVE. MUST DO A COMPLETE RESTART OF THE VEHICLE ENGAGING BRAKE PEDAL AND PUSH BUTTON START.

AUTOMATIC RESTART FEATURE STALLS THE CAR AFTER THE FEATURE TURNS OFF ENGINE AND DRIVER TRIES TO DRIVE AGAIN. IF CAR HAS NOT BEEN RUNNING FOR A LONG TIME, THEN AT FIRST STOP (STOP SIGN OR STOP LIGHT) THE AUTOMATIC RESTART FEATURE WILL TURN OFF THE ENGINE AS EXPECTED BUT WHEN DRIVER TRIES TO DRIVE AGAIN, THE ENGINE STALLS. DRIVER FORCED TO PUT CAR INTO PARK AND USE START/STOP BUTTON TO COMPLETELY RESTART THE ENGINE. THIS IS A DANGEROUS ISSUE AS THE CAR STALLS COMPLETELY AND PUTS DRIVER AT RISK OF GETTING REAR-ENDED SINCE CAR WILL NOT MOVE WHEN LIGHT TURNS GREEN. THERE IS NO WAY TO PERMANENTLY DISABLE THIS AUTOMATIC RESTART FEATURE, SO DRIVER MUST REMEMBER TO DO IT MANUALLY BY PUSHING A DASH BUTTON WITH A ON IT.....ELSE THE CAR WILL STALL AT FIRST STOP.

2018 CHRYSLER TOURING L PLUS PURCHASED 4/23/2018. ON 3/25/2019, WHILE DRIVING ON A CLEAR DRY ROAD IN LATE AFTERNOON AT 50 MILES/HOUR ON A MAIN ROAD LEADING INTO OUR CITY, THE STEERING SUDDENLY TURNED HARD RIGHT (COULD NOT CONTROL IT) AND THE VEHICLE WENT OFF THE ROAD. NO INJURIES (SIDE AIRBAGS DEPLOYED), BUT SIGNIFICANT DAMAGE TO VEHICLE. IT MAY BE A TOTAL LOSS. IT'S UNBELIEVABLE THAT NOBODY WAS KILLED OR HARDLY PHYSICALLY INJURED, BUT BOTH DRIVER AND PASSENGER (A VERY YOUNG CHILD) ARE TRAUMATIZED BY THE EXPERIENCE WITH THIS NEW VEHICLE. *DT*JB

WE ARRIVED HOME FROM THE GROCERY STORE, I PARKED THE CAR IN THE GARAGE TURNED IT OFF AND BEGAN UNLOADING THE GROCERIES. ABOUT 2 AM THURSDAY, THE INDOOR SECURITY SYSTEM WENT OFF, SAYING "ALERT CARBON MONIXIDE." I THEN WENT OUT TO THE GARAGE AND FOUND THE ENGINE HAD BEEN RUNNING FOR SEVERAL HOURS. THE HOOD OF THE CAR WAS TOO HOT TO TOUCH. I THEN SHUT OFF THE ENGINE AND OPENED THE GARAGE DOOR TO BEGIN AIRING OUT THE GARAGE. THEN GOT MY WIFE UP AND BEGAN AIRING OUT THE HOUSE. MY DAUGHTER CAME OVER AND CONTINUED OPENING WINDOWS TO AIR OUT THE UPPER FLOOR OF THE HOUSE. I HAVE NO IDEA WHY THE ENGINE RESTARTED OR WHY IT REMAINED RUNNING FOR SO LONG. I HAVE SINCE REALIZED THE SPARE CAR 'KEY' WAS HANGING JUST ON THE OTHER SIDE OF THE WALL TO THE GARAGE, WELL WITHIN THE 5 FEET FROM THE VEHICLE, WHICH IS NECESSARY FOR THE CAR TO KNOW THE KEY IS NEARBY, ALLOWING THE DOORS TO BE OPENED, ETC. I TOOK THE CAR OUT THE FIRST TIME AFTER THE INCIDENT, THE TRIP INFORMATION SAID THE CAR HAD DRIVEN A TOTAL OF 120 MILES SINCE BEING REFUELED, FOR AN AVERAGE MPG RATING OF 4.7 MPG. SINCE THE AVERAGE FUEL USAGE IS BETWEEN 24 AND 31 MPG, I MUST ASSUME THE EXTRA FUEL WAS USED TO IDLE THE ENGINE FOR SEVERAL HOURS. SINCE WE WERE ALONE IN THE HOUSE THERE WERE NO INJURIES, BUT HAD SOMEONE BEEN SLEEPING UP STAIRS, I AM SURE THE WOULD HAVE BEEN AFFECTED BY OR KILLED BY THE CARBON MONIXIDE. I ALSO FEEL THAT THE INFORMATION NEEDED TO GO TO SOMEONE OTHER THAN THE AUTO MANUFACTURER. *DT*JB *DT*JB

VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR

CAR TURNED OFF WHILE DRIVING ON HIGHWAY

TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.

DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.

ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE HAS STALLED. FORCING US TO PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS HAS HAPPENED PULLING INTO BUSY INTERSECTIONS AND ONCE OCCURRED ON TRAIN TRACKS. MY WIFE AND I ARE AFRAID TO DRIVE OUR BRAND NEW MINI VAN.

VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.

MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.

I HAVE EXPERIENCED MY 2018 CHRYSLER PACIFICA STALLING AT VARYING SPEEDS, INCLUDING WHILE IDLING, MAKING TURNS AND TRAVELING UNDER 40 MILES PER HOUR ON MUNICIPAL ROADS. WHEN IT DOES STALL OUT, THE DASH DISPLAYS 'ELECTRONIC STABILITY CONTROL. REQUIRES RESTART.' I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS DUE TO THIS ISSUE. I HAVE BROUGHT IT UP WITH THE DEALERSHIP AND THEY HAVE SAID CHRYSLER DOES NOT HAVE A FIX FOR IT.

VEHICLE WAS BRIEFLY STOPPED IN TRAFFIC AT A LIGHT WITH ELECTRONIC START-STOP ENGAGED. WHEN FOOT WAS REMOVED FROM THE BRAKE, THE ENGINE STARTED BACK UP MOMENTARILY THEN SPUTTERED TO A STOP. THE ENGINE START/STOP BUTTON AND SHIFT KNOB WERE UNRESPONSIVE (COULD NOT SHIFT GEARS). NEUTRAL OVERRIDE CORD WAS PULLED, BUT INEFFECTIVE BECAUSE ELECTRONIC PARKING BRAKE STILL SEEMED TO BE ENGAGED. THE VEHICLE COULD NOT BE MOVED OUT OF TRAFFIC INTO A SAFE LOCATION AND HAD TO BE TOWED TO DEALERSHIP. HEATING AND POWER WINDOWS TURNED OFF AS WELL, AND POSSIBLY THE HAZARD LIGHTS WERE INEFFECTIVE (UNSURE BECAUSE IT WAS UNSAFE TO LEAVE THE VEHICLE AND CHECK).

WHILE IN MOTION, A LOSS OF POWER STEERING IS OBSERVED. THERE DOESN'T APPEAR TO BE ANY SPECIFIC SEQUENCE OR EVENTS TO CAUSE THE ISSUE, AND APPEARS TO OCCUR RANDOMLY. INSTRUMENT CLUSTER INDICATES THAT THERE IS A LOSS OF POWER STEERING, AND TO SERVICE SOON. A RED LIGHTNING BOLT IN THE UPPER LEFT CORNER REMAINS ON FOR AS LONG AS THE POWER STEERING LOSES FUNCTION. ISSUE HAS OCCURRED BETWEEN 1 - 4 TIMES IN A DAY, AT WIDE SPECTRUM OF SPEEDS (STATIONARY AT RED LIGHT, AND BETWEEN 30 - 125 KM/HR)

WE HAVE A 2018 PACIFICA THAT WE BOUGHT NEW A YEAR AGO. OUR VAN CURRENTLY HAS 8,000 MILES ON IT. MY WIFE RECEIVED A WARNING ABOUT A BATTERY FAULT WHILE SHE WAS TAKING OUR KIDS TO SCHOOL. THE VAN THEN SHUT OFF IN MORNING RUSH HOUR WHILE SHE WAS DRIVING AT AROUND 40 MPH. THE VEHICLE LOST ALL POWER AND ABILITY TO SAFELY STEER AND BRAKE WITH THE ELECTRIC ASSIST. SHE WAS ABLE TO SLOWLY GET THE VAN TO A STOP ON A SIDE STREET. THE VAN IS AT THE DEALER NOW AND THEY HAVE NO IDEA WHAT IS WRONG WITH IT. I WAS TOLD THE BATTERY APPEARS TO BE TOTALLY FLAT, BUT IF IT WAS JUST A SIMPLE BATTERY REPLACEMENT, WE WOULD HAVE HAD OUR VAN BACK BY NOW.

PROBLEM OCCURS AT SLOW SPEEDS OR WHEN STOPPED. THE CAR COMPLETELY SHUTS OFF. THEN WE HAVE TO QUICKLY SWITCH INTO PARK, RESTART, THEN SWITCH INTO DRIVE. THIS HAS HAPPENED AT LEAST 8 TIMES WHILE DRIVING. IT IS EXTREMELY DANGEROUS. CHRYSLER SAID TO TURN OF FRONT COLLISION WARNING COLLISION UNTIL THEY HAVE A SOLUTION. SINCE THAT TEMP FIX, THE CAR FAIL 2 MORE TIMES ON 3/6/19. ONCE WHILE MAKING A LEFT TURN IT DIED BEFORE THE TURN WAS COMPLETED, AND ONCE MORE COMING OUT OF A PARKING LOT TURNING ONTO A MAIN ROAD. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE RECTIFIED IMMEDIATELY BEFORE SOMEONE HAS A CRASH. THE CAR JUST SHUTS OFF. THE CAR IS ONLY A FEW MONTHS OLD AND IT HAS HAPPENED SEVERAL TIMES.

VEHICLE CAME TO A STOP AND THEN SHUTDOWN SUDDENLY. VEHICLE WOULD NOT RESPOND TO INPUT AND CREATED A POTENTIALLY DANGEROUS SITUATION AND WE WERE STOPPED IN A DIVIDED MEDIAN WITHOUT POWER. DISPLAY SAYS "FCC SERVICE REQUIRED" AND THEN PROCEEDS TO SAY START/STOP REQUIRED AND CAUSED THE ENGINE TO DIE. REQUIRED PUTTING THE VEHICLE IN PARK, RESTARTING THE ENGINE, AND THEN PUTTING BACK INTO DRIVE.

THE ENGINE START/STOP FEATURE OF THIS VAN IS FAULTY AND CHRYSLER KNOWS IT. BECAUSE THEY DO NOT HAVE A FIX FOR THIS ISSUE THEY CANNOT PLACE A RECALL. THIS ISSUE IS NOT LIMITED TO MY PERSONAL VAN. OUR PARTICULAR VEHICLE HAS LESS THAN 13,000 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT 5 TIMES. 3 FOR THE SAME ISSUE. WE HAVE STALLED OUT IN INTERSECTIONS 4 TIMES. ONE TIME WE (WIFE AND CHILDREN) WERE ALMOST STRUCK BY A TRUCK. THIS IS A SERIOUS SAFETY ISSUE. AGAIN CHRYSLER IS AWARE AND ONLY OFFERED AN EXTENDED SERVICE AGREEMENT.

WHEN I BOUGHT MY PACIFICA THE AUDIO USED TO GO LOUD AND SOFT. THE NEXT THING THAT HAPPENED WAS THE FM WOULD FLIP TO AM AND THE RADIO STATIONS WOULD CHANGE, U-CONECT WOULD CALL THE LAST PERSON I HAD CALLED THE DAY BEFORE, AND FLIP TO CLIMATE CONTROL. THEN, IT STARTED STALLING OUT AT INTERSECTIONS, A CLEAR AND PLEASANT DANGER!!! THE CAR WAS SITTING AT A LIGHT WAITING TO TURN ONE TIME AND GOING STRAIGHT THE OTHER TIME. BOTH TIMES IT HAD TO BE RESTARTED, HOLDING UP TRAFFIC. I AM NOW CONCERNED THIS WILL HAPPEN WHILE IN MOTION. OTHERS ON FACEBOOK HAVE SAID THIS HAS ALSO THIS HAPPENED TO THEM AND CHRYSLER KNOWS ABOUT IT, BUT CAN'T DO ANYTHING ABOUT IT BECAUSE THEY DON'T HAVE A FIX FOR IT. I HAVE HAD MY CAR INTO THE DEALER THREE TIMES NOW.

VEHICLE RANDOMLY LOSES POWER DRIVING DOWN THE ROAD. TRANSMISSION JERKS AND SOMETIMES SHIFTS TO PARK WHILE MOVING.

INTERMITTENTLY WHEN STOPPED , THE CAR STALLS. MESSAGES FLASH SAYING "FCW UNAVAILABLE" AND "ACC UNAVAILABLE" "LANESENSE UNAVAILABLE" SERVICE REQUIRED. THE CAR HAS TO BE RESTARTED. I HAVE HAD IT AT DEALER SEVERAL TIMES AND THEY CANNOT FIX. IT'S DANGEROUS AS I HAVE ALMOST BEEN REAR ENDED AT STOP SIGNS OR STOP LIGHTS SINCE IT'S STALLED. I HAPPENS USUALLY RIGHT AFTER STOPPING. THERE IS NO PATTERN BUT HAPPENS ABOUT 25% OF THE TIME I AM DRIVING.

IN THE FALL, THE ENTIRE ELECTRICAL SYSTEM FAILED LEAVING MY CAR COMPLETELY INOPERABLE. THIS HAPPENED WHILE DRIVING THE VEHICLE WITH MY KIDS IN THE CAR. THANK GOODNESS WE WERE IN A SAFE NEIGHBORHOOD GOING AT A SLOW RATE OF SPEED.IT TOOK OVER A WEEK TO "FIX" THE PROBLEM AND WAS GIVE A WHOLE NEW "COMPUTER". ON SATURDAY 3-2 AT 10:30 PM, I WAS DRIVING WITH MY CHILDREN ON THE OHIO TURNPIKE GOING 70 MPH WHEN THEN POWER STEERING FAILED. I HAD TO PULL OFF THE ROAD. I DID NOT HAVE CONTROL OF THE VEHICLE DUE TO LOSS OF STEERING AND HAD TO PULL THE WHEEL HARD TO THE RIGHT TO GET OFF THE ROAD. THANK GOODNESS, I WAS IN THE RIGHT LANE. IF I WERE IN THE LEFT LANE ON THE HIGHWAY, IT WOULD HAVE BEEN POTENTIALLY FATAL. BOTH OCCURRENCES COULD HAVE CAUSED SERIOUS INJURY OR HAVE BEEN FATAL. WE RESEARCHED THE ISSUES AND FOUND A NYTIMES ARTICLE ON THESE FAILURES. THIS CAR HAS PUT MY FAMILY'S SAFETY IN DANGER.

ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.

ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.

ELECTRIC POWER STEERING SUDDENLY WENT OFF AND STOPPED WORKING WHILE DRIVING AT THE HIGHWAY SPEED LIMIT OF 65 AND AT 75. IT HAS HAPPENED A TOTAL OF 7 TIMES DURING A ONE WEEK PERIOD WHILE ON 2 TRIPS. MY VAN HAS 15,500 MILES ON IT. SO FAR IT HAS ONLY OCCURRED WHILE DRIVING IN A STRAIGHT LINE. IT HAS HAPPENED WITH CRUISE CONTROL ON AND WITH IT OFF. IT HAS HAPPENED WITH TEMPERATURES IN THE MID TO UPPER 20'S AND WHEN IT WA S IN THE UPPER 60'S.

THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.

PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.

AN OBJECT FELL BETWEEN THE MIDDE SEAT AND THE ELECTRONIC SLIDING DOOR SO WHEN THE DOOR WAS ELECTRONICALLY OPENED THE OBJECT WAS CAUGHT CAUSING THE DOOR TO REVERSE AND TRY TO CLOSE HOWEVER I WAS LEANING THROUGHTHE DOOR AT THAT POINT AND THE DOOR CLOSED ON MY CHEST TRIGGERING THE DOOR TO TRY AND RE-OPEN. WHEN THE DOOR STARTED TO REPON I HIT THE OBJECT AGAIN IMMEDIATELY CLOSING WITHOUT ENOUGH TIME FOR ME TO GET MY BODY OUT. THE DOOR RE-CLOSED SQUISHING ME AND STOPPED. I WAS ABLE TO PUSH THE SIDE DOOR BUTTON TO OPENAND WRIGGLED OUT BUT THERE WAS A FAILURE IN THE LOGIC IF THE DOOR HITS SOMETHING BOTH OPENING THEN CLOSING. THIS IS A SAFETY ISSUE BECAUSE IF THIS HAPPENS THE DOOR CAN CRUSH YOU.

THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.

THE CRASH WARNING SENSORS WILL RANDOMLY ACTIVATE WHILE YOU ARE DRIVING DOWN THE ROAD AND CAUSE THE VEHICLE TO SHUT OFF. HAS BEEN TO THE DEALER ON A COUPLE OF OCCASIONS AND THE ISSUE HAS NOT BEEN RESOLVED.

VEHICLE STOPPED OPERATING WHILE DRIVING. CHECK ENGINE LIGHT. CHRYSLER STATES THIS 2018 CHRYSLER PACIFICA E-HYBRID NEEDS A NEW TRANSMISSION. IT WAS PURCHASED NEW. WE PUT ~4K MILES ON THE VAN PRIOR TO THIS INCIDENT.

THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.

MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.

THE CAR STALLS WHILE DRIVING. THIS CONTINUES TO OCCUR AFTER THE NHTSA RECALL 18V-332 HAS BEEN COMPLETED. THE DEALER CANNOT REPRODUCE THE PROBLEM.

WHEN DRIVING THE VAN TURNED OFF COMPLETELY & SHUT DOWN IN TRAFFIC. HAD TO PUT IT IN PARK AND RESTART THE VAN THEN THE VAN WAS STALLING AND DID NOT RUN NORMAL IT WAS PULLING LIKE IT WAS GOING TO DIE AGAIN. IN MOTION ON THE HIGHWAY WAS SCARED HAD MY 3 KIDS WITH ME. THIS IS NOT THE FIRST TIME THAT THE VAN FELT THAT IT WAS GOING TO DIE. WEEK BEFORE IT DIDN'T WANT TO GET SPEEDING WHILE TRYING TO ENTER THE FREE WAY. IT SLOWED DOWN THEN CAUGHT SPEED. *TR

THE VAN WAS IN MOTION WHEN I WAS DRIVING AND IT JUST STOPPED ON TRAFFIC VERY SCARY EXPERIENCE WHEN ON THE FREEWAY AND VAN DIEDS AND CARS BEHIND ME. THIS IS NOT THE FIRST TIME THAT SOMETHING WENT WRONG WITH THE VAN I WAS DRIVING A DIFFERENT DAY ON FREEWAY AND THE VAN SLOWED DOWN ON ITS OWN AND FELT LIKE IT WAS GOING TO DIED BUT DIDN'T. BUT YESTERDAY IT DIED AND I HAD TO PUT IT ON PARK THEN TRIED TO TURN BACK ON.

ENGINE TURNED OFF/STALLED WITHOUT WARNING WHILE IN DRIVE GOING ABOUT 35 MPH ON A HIGHWAY EXIT RAMP. CHIMES STARTED BONGING AND 'D' ON DASHBOARD STARTED BLINKING. I WAS ABLE TO BRAKE TO A STOP. MSG APPEARED TO PUT CAR IN PARK TO RESTART. CAR RESTARTED IMMEDIATELY. THIS PROBLEM SOUNDS SIMILAR TO 2018 RECALL U87 FOR ENGINE STALLING, BUT MY VIN IS NOT COVERED IN RECALL. ALSO, NOTE THE 2017 RECALL U01 FOR ENGINE STALLING. SOME CONSUMERS NOTED IN THEIR COMPLAINTS THAT THE "FIX" DID NOT WORK. THIS IS VERY TROUBLING!! OBVIOUSLY TWO CONSECUTIVE YEAR RECALLS FOR ENGINE STALLING DOES NOT INSPIRE CONFIDENCE THAT THE PROBLEM HAS BEEN ADEQUATELY ADDRESSED. I DO NOT FEEL SAFE IN THIS CAR. SEE CURRENT REPORTED COMPLAINTS (FOR SAME PROBLEM) ONLINE: HTTP://WWW.ARFC.ORG/COMPLAINTS/2018/CHRYSLER/PACIFICA/ENGINE/PROBLEM.ASPX HTTP://WWW.CARPROBLEMZOO.COM/CHRYSLER/PACIFICA/2018/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP....*BF.. *TR

TWICE IN THE LAST WEEK WHEN SLOWING DOWN FOR A STOP LIGHT, THE VEHICLE FLASHES A WARNING SIGN "STABILITY CONTROL?" AND THEN SHUTS OFF COMPLETELY. THEN A DISPLAY SAYS "SHIFT INTO PARK AND RESTART VEHICLE". THIS IS A SERIOUS SAFETY ISSUE. IF THIS HAPPENS AT A HIGHER SPEED YOU HAVE NO CONTROL OF THE VEHICLE. I KNOW THERE WAS A RECALL ON 2017 MODELS BUT OBVIOUSLY 2018 MODELS HAVE THE SAME PROBLEM.

STOP AND START SYSTEM FAILS WITH AN ERROR SAYING THAT THE FEATURE IS UNAVAILABLE BECAUSE THE BATTERY IS BEING CHARGED. THE BATTERY IS NOT FULLY CHARGED EVER.

TWO OCCURRENCES OF COMPLETE LOSS OF POWER STEERING ASSIST DURING ONE DAY. FIRST OCCURRENCE WAS WHILE DRIVING AT APPROXIMATELY 25MPH IN A RESIDENTIAL AREA. VEHICLE WAS DRIVEN INTO PARKING LOT AND PARKED. THE NEXT OCCURRENCE WAS DURING THE NEXT DRIVE CYCLE AND OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS STARTED AND PLACED INTO REVERSE. POWER STEERING RETURNED WHEN THE VEHICLE WAS THEN PLACED IN DRIVE. ON BOTH OCCASIONS. WARNING WAS DISPLAYED ON DRIVER INFORMATION CENTER BUT CLEARED WHEN STEERING ASSIST RETURNED. NO MIL OR STORED MESSAGES ACCESSIBLE BY VEHICLE OWNER. APPROXIMATELY 1,800 MILES ON VEHICLE.

SITTING AT STOP LIGHT WAITING FOR IT TO CHANGE WHEN ENGINE JUST TURNED OFF. DIDN'T KNOW WHAT HAD JUST HAPPENED OR WHAT TO DO, AFRAID I WOULD GET REAR-ENDED. LIGHT TURNED GREEN AND I HAD NO POWER. I PUT VAN IN PARK, PUSHED THE IGNITION START BUTTON, VAN STARTED AND I WAS ABLE TO PROCEED IN TRAFFIC. DIDN'T KNOW IF PROBLEM WAS RELATED TO THE FEATURE WHERE ENGINE TURNS OFF WHEN STOPPED IN TRAFFIC, THEN TURNS BACK ON WHEN YOU PRESS THE GAS. I PUSHED THE BUTTON SO ENGINE WOULDN'T TURN OFF UNTIL I GOT HOME SAFELY. NEAR ZERO OUTSIDE TEMPS AND I THOUGHT VEHICLE HAD DIED. LUCKILY, DRIVER BEHIND ME WAS PAYING ATTENTION AND DIDN'T JUMP THE GUN WHEN THE LIGHT TURNED GREEN OR I DEFINITELY WOULD HAVE BEEN REAR-ENDED. APPARENTLY THIS IS A PROBLEM THAT OTHER PACIFICA DRIVERS HAVE EXPERIENCED. IT NEEDS TO BE FIXED BEFORE SOMEONE IS HURT. MAKES ME VERY UNEASY TO DRIVE IT NOT KNOWING WHEN IT MIGHT HAPPEN AGAIN. WILL TAKE TO DEALER AS SOON AS POSSIBLE.

WHEN I COME TO A STOP THE ENGINE CUTS OUT AND I GET A WARNING MESSAGE THAT SAYS FWC UNAVAILABLE. RESTART ENGINE. I AM WORRIED THAT AT SOME POINT THIS MAY HAPPEN WHILE MY VEHICLE IS IN MOTION. THIS HAPPEN INTERMITTENTLY. IT HAS HAPPENED 4 TIME IN THE LAST 3 WEEKS

2018 CHRYSLER PACIFICA PURCHASED NEW. WHEN THE STOP/START FUNCTION IS ACTIVATED, THE ENGINE WILL COMPLETELY SHUT OFF WHILE IDLING AT STOPLIGHTS OR STOP SIGNS, AND PACIFICA HAS TO BE SHIFTED INTO PARK AND RESTARTED. (THIS HAPPENS INTERMITTENTLY AND OCCURS GOING STRAIGHT ON THE ROADWAY AND TURNING LEFT OR RIGHT.) CHIMES SOUND AND DASHBOARD DISPLAY FLASHES A MESSAGE ABOUT ELECTRONIC STABILITY CONTROL, ENGINE COMPLETELY STALLS OUT, AND THEN SHOWS A MESSAGE TO PUT VEHICLE IN PARK AND TO RESTART THE VEHICLE. STARTED OCCURRING AROUND 11K MILES AND HAS HAPPENED 8 TIMES TO DATE. SEVERAL VISITS TO THE CHRYSLER DEALERSHIP INCLUDE: FIRST VISIT WAS A SOFTWARE UPDATE AND THAT DIDN'T FIX THE ISSUE. SECOND VISIT WAS TO REPLACE BOTH BATTERIES AS BOTH REPORTEDLY FAILED THEIR TESTS, AND THAT DIDN'T FIX IT. OPENED A CHRYSLER CARE CASE AFTER 7TH ENGINE STALLING INCIDENT. THIRD VISIT WAS TO ADD A DATA RECORDER. CAPTURED DATA ON 8TH STALLING INCIDENT. CHRYSLER IS UNWILLING TO REPORT WHAT INFO WAS LEARNED FROM THE DATA RECORDER AND WHETHER ROOT ISSUE HAS BEEN IDENTIFIED. FOURTH VISIT TO CHRYSLER DEALERSHIP AFTER DATA RECORDING CAPTURE INCLUDED REPLACING THE CRANKSHAFT POSITION SENSOR, AND CHRYSLER BELIEVES THAT WILL FIX THE ISSUE. CUSTOMER NOW HAS VEHICLE FOR DRIVING (AND FURTHER ROAD TESTING).

ENGINE STALLED DURING THE STOP/START FUNCTION WHILE IDLING AT STOPLIGHTS, AND VEHICLE HAS TO BE RESTARTED. DASHBOARD SHOWS A QUICK MESSAGE ABOUT ELECTRONIC STABILITY CONTROL, ENGINE COMPLETELY STALLS OUT, AND THEN SHOWS A MESSAGE TO PUT VEHICLE IN PARK AND TO RESTART THE VEHICLE. VEHICLE HAS 5,300 MILES. THIS OCCURRED ON THE CHRYSLER DEALERSHIP *LOANER VEHICLE* (A 2018 CHRYSLER PACIFICA) WHILE DEALERSHIP IS TRYING TO TROUBLESHOOT SAME PROBLEM ON OWNER'S 2018 CHRYSLER PACIFICA. RETURNED LOANER VEHICLE TO DEALER FOR A DIFFERENT CAR.

THIS HAPPENED ON TWO OCCASIONS. I CAME TO A COMPLETE STOP, AND THE AUTO START STOP SHUT THE ENGINE OFF LIKE IT'S SUPPOSED TO. HOWEVER, WHEN THIS HAPPENED A BUNCH OF WARNINGS CAME ACROSS MY DASH, SAYING CERTAIN SAFETY FEATURES WERE DISABLED AND THE CAR WOULDN'T RESPOND TO THE GAS PEDAL. I HAD TO PUT THE CAR INTO PARK AND RESTART MY CAR. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG. IT HAPPENED AGAIN AFTER HAVING IT BACK FOR THREE DAYS, AND THEY SAID THERE WAS AN 'UPDATE' FOR IT. HOWEVER WHEN I PICKED UP MY CAR THEY DIDN'T GIVE ME ANY PAPERWORK TO SIGN.

AS I WAS DRIVING ON A THREE LANE INTERSTATE WITH ALL THREE OF MY CHILDREN IN THE AUTOMOBILE THE POWER STEERING INDICATOR LIGHT CAME ON AND I COULD NOT STEER MY CAR. I PUT ON MY FLASHERS AND STARTED BEEPING MY HORN TO ALERT OTHER DRIVERS. THANKFULLY, I WAS ABLE TO FIND A CLEAR PATH OVER TO THE SHOULDER. AFTER I WAS STOPPED FOR ABOUT 30 SECONDS THE INDICATOR LIGHT WENT OFF AND THE STEERING CAME BACK.

ON NUMEROUS OCCASIONS THE NAVIGATION SCREEN WOULD GO BLACK OR FREEZE UP. ON MULTIPLE OCCASIONS THE UCONNECT THEATER WOULD NOT WORK. EVERYTIME WE TOOK IT TO THE DEALERSHIP SAID IT WAS FINE AND DIDN'T INVESTIGATE THE ISSUE. RECENTLY, WE WENT TO THE STORE MADE SEVERAL STOPS AT DIFFERENT STORES ON OUR LAST STOP THE VAN WOULD NOT RECOGNIZE THE KEYS. WE COULDN'T LOCK OR UNLOCK THE VAN. I HAD TO PULL OUT THE EMERGENCY KEY TO GET INTO THE VAN. ONCE INSIDE THE VAN DIDN'T RECOGNIZE THE KEYS. I ENDED UP HAVING TO GOOGLE THE ISSUE FOR A WORK AROUND TO GET HOME. THE ENTIRE RIDE THERE WAS A DISPLAY STATING THAT THE KEY WAS NOT IN THE VEHICLE. WE MADE ON MORE STOP AND AN LEFT THE VAN RUNNING. TEN MINUTES LATER IT RECOGNIZED THE KEY AND A UCONNECT STARTING WORKING AGAIN. THE VAN IS A 2018 AND LESS THAN A YEAR OLD. THIS IS UNACCEPTABLE FOR A NEW VEHICLE.

ON SEVERAL RECENT OCCASIONS, OUR 2018 PACIFICA (WITH ~3K MILES ON IT) HAS STALLED ON US AT AN INTERSECTION AFTER AN ERROR IN REGARDS TO STABILITY CONTROL. THIS HAS HAPPENED TO BOTH ME AND MY WIFE WHILE DRIVING, AND HAS NEARLY CAUSED ACCIDENTS ON MULTIPLE OCCASIONS. THE VEHICLE MESSAGE HAS INSTRUCTED US TO PUT THE VEHICLE IN PARK AND RESTART, AND THIS HAS HAPPENED TO US WHILE IN THE TURNING LANE FACING ONCOMING TRAFFIC. THE ISSUE HAS HAPPENED TO ME AS WE WERE SLOWING DOWN JUST PRIOR TO TURNING. WE HAVE YOUNG CHILDREN, AND THIS IS A SERIOUS SAFETY CONCERN FOR US.

THE CAR WAS BOUGHT BRAND NEW IN OCTOBER OF 2018. TOWARDS THE END OF DECEMBER, THE CAR STOPPED WORKING. LUCKILY, WE WERE AT HOME WHEN THIS HAPPENED, BUT BASICALLY, THE CAR WOULD NOT START DESPITE VARIOUS ATTEMPTS. WE BROUGHT IT INTO THE DEALERSHIP AND IT HAS SINCE BEEN "WORKED ON" FOR THE PAST MONTH, BUT STILL TO GET A DIAGNOSIS....*BF.. *TR

ON SUNDAY JANUARY 13TH WHILE GETTING OFF HIGHWAY LOST POWER STEERING WHILE TAKING EXIT. DUE TO LACK OF POWER STEERING VAN WENT OFF THE ROAD UP AN EMBANKMENT AND DAMAGED VEHICLE. I CALLED CHRYSLER ON 1/14/2019 AND REPORTED ISSUE. CLAIM #57836097. I WAS TOLD THAT SOMEONE FROM INCIDENT REPORTING TEAM WOULD BE CONTACTING ME WITHIN 4-5 DAYS. I HAVE SINCE CALLED THEM AGAIN ON 1/22/2019 AND AGAIN TODAY 1/28/2019. I HAVE NO CHOICE BUT TO DRIVE VEHICLE BECAUSE I AM A 100% DISABLED VETERAN AND IN A POWERCHAIR. THE VAN IS CUSTOMIZED FOR MY POWERCHAIR AND MY ONLY MEANS OF TRANSPORTATION. THE POWER STEERING KEEPS GOING OUT INTERMITTENTLY AND NOW OTHER ELECTRICAL ISSUES ARE OCCURING NOW AS WELL. THE PASSENGER SIDE WINDOW COMES DOWN ON ITS OWN, TRACTION CONTROL LIGHT ON DASH GOES ON AND OFF, STABILITY WARNING FLASHES ON DASH AND OF COURSE POWER STEERING LIGHT COMES ON AND SAYS SERVICE. PRIOR TO THE INCIDENT ON THE HIGHWAY OFF RAMP THE STEERING WENT OUT FOR A FEW SECONDS. I BROUGHT IT TO BONNEVILLE DEALER IN MANCHESTER NH AND THEY TOLD ME IT WAS JUST A FLUKE. OBVIOUSLY IT WAS NOT A FLUKE AND MY VAN IS NOW DAMAGED. DRIVERS SIDE SLIDING DOOR DOES NOT CLOSE RIGHT AND IS BENT UPWARDS AND NOT SURE WHAT ELSE MAY BE DAMAGED. WAITING ON CHRYSLER FOR NEXT STEP.

WHILE USING THE PARK ASSIST FEATURE TO PARK PERPENDICULAR MY VAN STARTED TO BACKUP TOO FAST AND BACKED ME INTO A PARKED CAR PRIOR TO BEING ABLE TO HIT THE BRAKES IN TIME. IT RESULTED IN DAMAGES TO BOTH MY VAN AND THE PARKED CAR THAT IT WAS ATTEMPTING TO PARK ME NEXT TO.

THE ENGINE AUTOMATICALLY STOPS WHEN GOING 10 MPH OR BELOW. A MESSAGE COMES UP TO STOP/START RESTART REQUIRED. THIS HAPPENS WHEN I AM IN TRAFFIC OR IDLING AT A LIGHT. IT IS OCCURRING MORE FREQUENTLY. BROUGHT IT TO THE DEALER BUT THEY COULDN'T DUPLICATE MESSAGE SO THEY DID NOTHING. THIS IS EXTREMELY DANGEROUS. I READ THIS WAS AN ISSUE IN JAN 2017 AND 2018 WITH 2017. APPARENTLY THERE NEEDS TO BE AN ENGINE CONTROL SOFTWARE UPDATE BUT BECAUSE CHRYSLER DID NOT AUTHORIZE THIS THE SERVICE DEPT AT THE DEALER WILL NOT DO ANYTHING. EXTREMELY DANGEROUS AND CAN CAUSE AN ACCIDENT TO ANYONE DRIVING. THIS IS HAPPENING MORE FREQUENTLY NOW ON MY CAR. IT USED TO BE ONLY ONCE TODAY WAS THREE TIMES IN TWENTY MINUTES. ..*BF.. *TR *DT CONSUMER EXPERIENCING ENGINE STALLS. *JB

ENGINE SHUTS OFF WHILE DRIVING, MESSAGE DISPLAYED TO TURN OFF CAR AND TURN ON AGAIN BECAUSE OF ELECTRICAL FAILURE. BRAKES LOCK AND CAR STALLS UNTIL VEHICLE IS SET BACK TO PARK AND RESTARTED.

WHILE STOPPED AT A STOP SIGN THE VEHICLE'S AUTO STOP/START FUNCTION DISABLED THE ENGINE AS NORMAL. WHEN I LIFTED MY FOOT OFF THE BRAKE TO ENGAGE ENGINE THE CAR STALLED AND "SERVICE AUTO START/STOP" DISPLAYED ON SCREEN. THEN THE SCREEN INDICATED TO PUT THE VEHICLE IN PARK. AFTER I PUT THE VEHICLE IN PARK I RESTARTED THE VEHICLE AND OPERATED NORMALLY. VEHICLE WAS PURCHASED NEW AND HAS 1,200 MILES ON IT. I WILL BE TAKING THE VEHICLE TO MY DEALER FOR ASSESSMENT.

WAS USING PARK ASSIST AND THE CAR DID NOT PARK ITSELF CORRECTLY AND HIT ANOTHER CAR. WHILE USING PARK ASSIST FEATURE THE CAR STARTED TO MOVE TOO FAST AND THE STERLING WHEEL DID NOT TURN THE CAR CORRECTLY. THE CAR WAS MOVING SO FAST, THERE WAS NO TIME TO PRESS THE BRAKE. IN THE RESULT OUR CAR HIT ANOTHER PARKED CAR AND JUMPED ON THE CURB. IN THE RESULT OUR REAR BUMPER AND REAR DOOR WERE DAMAGED. WE CONTACTED CHRYSLER RIGHT AWAY TO TELL WHAT HAD HAPPENED, THE REPRESENTATIVE TOLD US TO CONTACT OUR INSURANCE AND THEN INSURANCE WILL DO INVESTIGATION. WHEN WE CONTACTED OUR INSURANCE THE REPRESENTATIVE SAID THAT CHRYSLER IS THE ONE WHO DOES THE INVESTIGATION. AFTER THAT CHRYSLER WAS CONTACTED BY US NUMEROUS TIMES, EACH TIME DIFFERENT REPRESENTATIVE, EACH TIME SOME INFORMATION WAS MISSING FROM THE CASE THAT INVESTIGATION TEAM COULD NOT START TO DO THEIR INVESTIGATION. SO, EACH TIME I SPOKE WITH THE REPRESENTATIVE (I HAVE THEIR NAMES) WE WERE ADDING MISSING INFORMATION, AND CREATING NEW CASE NUMBER. IT TOOK ALMOST A MONTH FOR THE INVESTIGATOR TO CONTACT US TO DO THE CAR INSPECTION. BY THIS TIME THE CAR WAS FIXED THRU INSURANCE. AFTER THE INSPECTION TOOK PLACE CHRYSLER DID NOT SEND US ANY SOLUTION OR SUGGESTION IF PARK ASSIST NEEDS TO BE FIXED. THE ONLY LETTER THEY SEND STATING THAT SINCE THE CAR WAS FIXED NOTHING THEY CAN DO ABOUT THIS ISSUE. SO ITS UNCLEAR EITHER ALL FEATURES IN THIS CAR FUNCTION PROPERLY. I THINK IT'S NOT FAIR THAT MY INSURANCE HAD TO PAY AND MADE THIS ACCIDENT AS MY FAULT

WHILE DRIVING MY 2018 PACIFICA IN 45 MPH TRAFFIC ON A LOCAL ROAD, THE CAR FLASHED 'STABILITY CONTROL' AND LOST ALL POWER. THE BRAKES WENT HARD, THE CAR COMPLETELY STALLED. THE DISPLAY READ 'STABILITY CONTROL' THEN DISAPPEARED FROM THE SCREEN AND IT INSTRUCTED ME TO PUT CAR IN PARK AND TO RESTART THE CAR. THE SECOND TIME THIS HAPPENED I WAS DRIVING 50 MPH ON A STATE HIGHWAY SLOWING TO MAKE A LEFT TURN WHEN THE VEHICLE DID THE EXACT SAME THING AS STATED ABOVE.

THE CAR HAS LOST POWER ON SEVERAL OCCASIONS. WHEN STOPPED AT A STOP LIGHT/STOP SIGN CAR SHUTS OFF COMPLETELY AND LOSES POWER. I BROUGHT THE CAR TO THE DEALER LAST WEEK, THEY COMPLETED AN UPDATE- HOWEVER JUST TODAY THE CAR LOST POWER ON A MAIN ROAD WHICH HAPPENS TO BE RIGHT IN FRONT OF THE DEALER. I PULLED IN COMPLETELY SHAKEN AS I HAD MY DAUGHTER IN THE CAR AND CARS WERE COMING FROM BEHIND NOT REALIZING I AM STALLED IN THE ROAD. I HAVE LEFT THE CAR AT THE DEALER. IT IS SO DANGEROUS AND SCARY AS I BOUGHT THIS CAR AS A FAMILY CAR AND I CAN'T FEEL COMFORTABLE DRIVING IT.

WHILE DRIVING - SLOWING TO A STOP FOR A STOPLIGHT, MY CAR'S COMPUTER SCREENS STARTED FLASHING VARIOUS WARNINGS TO RESTART THE ENGINE. AT THIS POINT, THE CAR WAS NOT RESPONSIVE TO THE GAS PEDAL / WOULD NOT MOVE AND THE POWER STEERING WAS ALSO NOT FUNCTIONAL. I HAD TO PUT ON MY HAZARDS, PUT THE CAR IN PARK AND TURN OFF AND TURN BACK ON THE ENGINE.

WHILE STOPPED AT A TRAFFIC LIGHT IN OUR TOWN THE VAN SHUT OFF AND THE ELECTRICAL SYSTEM STARTING SENDING ME MESSAGES ON THE DASHBOARD THAT THE LANE SENSE WAS NOT OPERATING. I HAD MY FOOT ON THE BRAKE AND TRIED SEVERAL TIMES TO MOVE THE GEAR SELECTOR TO PARK BUT IT WAS LOCKED IN PLACE. THE IGNITION SAID IT WAS IN THE RUN POSITION WHICH INDICATES THE CAR SHOULD BE RUNNING BUT IT WAS NOT. THE BRAKE PEDAL WAS FIRM TOO, AS IT WOULD BE WHEN THE CAR IS OFF. FINALLY AFTER SEVERAL ATTEMPTS I WAS ABLE TO MOVE THE GEAR KNOB TO PARK AND THEN RESTART THE CAR. I COULD HAVE EASILY BEEN REAR ENDED, THIS WAS VERY SCARY AND UNACCEPTABLE ON CHRYSLER'S PART.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN IT APPROACHED A STOP LIGHT. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET IT TO OPERATE. ALSO, WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE ROLLED TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. ALSO, "START STOP REQUIRED" APPEARED ON THE INSTRUMENT PANEL. AUTONATION CHRYSLER DODGE JEEP RAM SOUTHWEST (7980 W TUFTS AVE, LITTLETON, CO 80123, (303) 578-6099) STATED THAT THEY WOULD HAVE TO TEST DRIVE THE VEHICLE AND TRY TO REPLICATE THE FAILURE. IF THEY COULD NOT DIAGNOSE IT IN TWO DAYS, THEY WOULD HAVE TO RETURN THE VEHICLE TO THE CONTACT .THE MANUFACTURER WAS CALLED AND IMMEDIATELY TRANSFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 8,000.

ON TWO SEPARATE OCCASIONS, WHEN THE VEHICLE IS IN MOTION AND COMING TO A STOP, THE VEHICLE HAS SHUT OFF FOLLOWED BY A MULTITUDE OF ERROR LIGHTS AND MESSAGES ON THE DASH AND LIGHTS FLASHING ON THE GEAR SELECTOR. UPON SHUTTING OFF UNEXPECTEDLY THE VEHICLE IS IN MOTION WITH NO POWER STEERING, BRAKE ASSIST, OR ANY OTHER ELECTRICAL FUNCTION. THE BRAKE HAS TO BE APPLIED, THE VEHICLE SHIFTED TO PARK AND FINALLY THE START BUTTON PRESSED. THIS IS A MAJOR SAFETY CONCERN AND VERY FRIGHTENING THE TWO TIMES THAT IT HAS HAPPENED. THE DEALERSHIP HAS BEEN CONTACTED AND AN EMERGENCY SERVICE APPOINTMENT HAS BEEN SCHEDULED. ALSO, THE MANUFACTURER HAS BEEN CONTACTED AND A CASE NUMBER HAS BEEN ASSIGNED.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. ALSO, THE EMERGENCY FLASHERS WERE INOPERABLE, THE TEMPERATURE GAUGE INCREASED TO HIGH, AND THE VEHICLE FAILED TO ENGAGE INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LANDMARK CHRYSLER DODGE RAM OF ATLANTA (5745 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (678) 825-3200) WHERE IT WAS DIAGNOSED THAT TWO BATTERIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT HAD CONCERNS ABOUT THE SAFETY OF THE VEHICLE. THE CONTACT CALLED 911 FOR ASSISTANCE DURING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 57793693. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

WHILE DRIVING STRAIGHT AT HIGHWAY SPEEDS, ENGINE STARTED HESITATING, QUICKLY FOLLOWED BY ENGINE SHUTDOWN AND TOTAL LOSS OF ACCELERATION. WITHIN SEVERAL SECONDS ENGINE RESTARTED, FOLLOWED BY A RAPID INCREASE IN RPMS. THEN ENGINE SHUT DOWN AGAIN. AFTER PULLING OFF ROAD, I WAITED SEVERAL MINUTES AND RESTARTED THE CAR. IT WOULD RUN FOR 30 SECONDS OR SO AND THEN SHUT DOWN, THIS PATTERN REPEATING UNTIL I COULD FIND A SAFE SPOT TO PARK THE CAR AND ARRANGE FOR TOW. DEALERSHIP REPLACED FUEL RAIL PRESSURE SENSOR, FUEL SUPPLY TUBE, AND FUEL PUMP. CAR IS 6 MONTHS OLD.

WHILE APPROACHING A TRAFFIC LIGHT THE CAR CAME TO A STOP AND COMPLETELY SHUT DOWN. I HAD TO TURN SHIFTER OF THE CAR FROM DRIVE TO PARK AND THEN RESTART THE CAR. THIS IS THE 4TH TIME THIS HAS HAPPENED. SCARY TIME AS THE FIRST TIME IT HAPPENED I WAS MAKING A LEGAL K TURN AND THE CAR SHUT OFF AS I STOPPED THE CAR BEFORE PUTTING THE CAR IN REVERSE. I WAS T'D IN THE MIDDLE OF THE ROAD. THE FIRST TIME OCCURRED WAS 11/23/18 THEN AGAIN 12/18/018, AGAIN 12/21/18 AND TODAY 1/3/2018

WHILE JUST DRIVING DOWN THE HIGHWAY A CONSTANT ALERT BEEPING & 'BRAKE NOW' IS FLASHED ON THE DASHBOARD! SCARES YOU TO DEATH. AND WHEN YOU DO BRAKE AS IT SAYS THAT COULD CAUSE REAR END ACCIDENT. THIS HAS HAPPENED 3TIMES! WHEN VAN IS STARTED THE 2 BACK SLIDING DOORS AND THE BACK HATCH ALL OPEN UP WITHOUT ANY BUTTONS BEING TOUCHED.

WE PURCHASED OUR 2018 CHRYSLER PACIFICA IN EARLY OCTOBER 2018 AND HAVE SINCE PUT LESS THAN 3,000 MILES ON THE ODOMETER. TODAY, WHILE DRIVING ON A LEVEL RURAL ROAD NEAR OUR HOME, A COUPLE OF WARNING LIGHTS STARTED FLASHING OUT OF NOWHERE: ONE INDICATING THAT BLIND-SPOT MONITORING WAS DISABLED, AND ANOTHER RE: ELECTRONIC STABILITY CONTROL. NOT LONG AFTER WE STARTED UP A HILL A HALF-MILE LATER, THE ACCELERATOR STOPPED RESPONDING. WE WERE SLOWING DOWN. THEN, THE CAR BASICALLY STALLED AND CAME TO A STOP. MORE WARNING LIGHTS AND SOUNDS CAME ON, INCLUDING A CHECK ENGINE LIGHT, AND ONE INDICATING THAT WE NEEDED TO SERVICE THE TRANSMISSION. THEN ON THE DISPLAY ABOVE THE WHEEL, A MESSAGE SAID THAT WE NEEDED TO TURN OFF THE ENGINE TO ENGAGE THE PARKING BRAKE. WE CALLED 911 IN HOPES OF HAVING AN OFFICER HELP DIRECT TRAFFIC WHILE WE WAITED FOR A TOW, AS WE WERE STOPPED AROUND A CURVE AND AT A HIGH RISK OF GETTING REAR-ENDED. THE CAR WASN'T RESPONDING WHEN I ATTEMPTED TO TURN THE ENGINE OFF. I WASN'T ABLE TO SHIFT THE CAR INTO PARK, EITHER (THE LIGHT ABOVE EACH GEAR FLASHED WHEN I TRIED TO SHIFT AWAY FROM DRIVE). ALSO, THE HAZARD LIGHTS WOULDN'T TURN ON, AND NOR WOULD THE PARKING BRAKE (I HAD TO KEEP MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM ROLLING BACKWARD DOWN THE HILL). AS WE WAITED FOR THE TOW TRUCK, THE LIGHTS ON THE DASH CONTINUED TO FLASH AND THE ALARMS CONTINUED ON. AT SOME POINT, I ONCE AGAIN TRIED TO TURN THE CAR OFF. IT WORKED. THEN, WHEN I TURNED THE CAR ON AGAIN, ONLY A CHECK ENGINE LIGHT CAME ON. THE TOW TRUCK DRIVER ALSO HAD NO ISSUE REVERSING THE VAN UP ONTO THE BED OF HIS TRUCK.

WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT

AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.

TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE ACCELERATED, THE CONTACT HEARD AN ABNORMAL NOISE AND A WARNING APPEARED, INDICATING TO PLACE THE VEHICLE IN PARK TO RESTART THE VEHICLE. THE VEHICLE LOST POWER WHEN THE FAILURE OCCURRED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO HANLEES CHRYSLER DODGE JEEP RAM (4318 CHILES RD, DAVIS, CA 95618, (530) 757-3770). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

WHILE STOPPED AT A RED LIGHT, AND THE AUTO SHUT OFF FEATURE SHUT THE CAR OFF, THE VEHICLE WOULD NOT START UP AGAIN. THIS CAUSED THE CAR TO BE STALLED OUT IN MIDDLE OF THE ROAD ON A CITY STREET. ONLY A FEW MINUTES LATER DID THE CAR START UP AGAIN.

NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTROL IN REVERSE. THE ENGINE STARTED AND I QUICKLY PUT THE CAR IN REVERSE. IMMEDIATELY THE ENGINE RPM JUMPED UP, THE VEHICLE STARTED ROARING BACKWARDS. THE REVERSE MOMENTUM THRU ME FORWARD (I STILL HAD THE SEAT BELT ON). IT ALSO THRU ME AGAINST THE BRAKE AND THE ACCELERATOR. THE PACIFICA ROARED BACK OFF MY DRIVEWAY INTO OUR CUL DE SAC, ROTATED 90 DEGREES AND LANDED NEXT TO MY NEIGHBORS STONE FLOWER BED. THE ENGINE THEN DIED. THE 'AUTO STOP' FEATURE WAS OPERATIONAL. VERY FORTUNATELY, THERE WERE NO CARS OR PEOPLE IN THE DRIVE SO NO ONE WAS HURT. HAD THEY BEEN IT WOULD HAVE BEEN DISASTROUS. IT WAS DELIVERED TO THE BODY SHOP . THE TOTAL DAMAGES WERE $4,500 AND TOOK THREE WEEKS IN THE REPAIR SHOP.. AFTER RETURN I NOTICED THE PACIFICA STILL RESPONDED WITH SUDDEN ACCELERATION AND JERKY SHIFTING, MAKING DRIVING AN EXTREMELY NERVOUS VENTURE. AN INTERNET SEARCH REVEALED OTHER SIMILAR EVENTS IN THE PACIFICA. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I WAS TRAVELING ON I-95 NORTH BOUND IN SOUTH CAROLINA AT 75 MPH IN THE FAR LEFT LANE. I WENT TO SHIFT BACK TO THE CENTER LANE WHEN THE POWER STEERING COMPLETELY FAILED AND SENT US ACROSS 3 LANES OF TRAFFIC. WE ALMOST SIDESWIPED A SEMI-TRUCK. I WAS ABLE TO BREAK ENOUGH TO END UP BEHIND THAT TRUCK IN THE FAR RIGHT LANE AND REGAIN CONTROL OF THE VEHICLE. THE RED STEERING WHEEL LIGHT WAS ILLUMINATED ON THE DASH BOARD WITH A MESSAGE POWER STEERING FAILURE SERVICE REQUIRED. I WAS ABLE TO MAKE IT TO THE NEXT OFF RAMP AND ONCE ABOUT HALF WAY UP THE RAMP THE POWER STEERING STARTED WORKING AGAIN. SEVERAL HOURS LATER THE POWER STEERING WENT OUT AGAIN THIS TIME I WAS GOING STRAIGHT AT 65 MPH IN NORTH CAROLINA. IT REMAINED OUT FOR A FEW MINUTES AND THEN STARTED WORKING AGAIN. IT DID THIS 4 MORE TIME ON OUR TRIP FROM FLORIDA TO MARYLAND. ON ONE OCCASION WE WERE IN TRAFFIC IN VIRGINIA AT 5 MPH AND IT WENT OUT FOR ABOUT 10 MINUTES BEFORE WORKING AGAIN.

I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY AT APPROX. 30 MPH AND MY DASH STARTED TO BEEP STATING THAT I HAD NO POWER STEERING AND I WAS UNABLE TO TURN MY STEERING WHEEL. I BROUGHT THE CAR BACK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS ALL COMPUTERIZED AND THAT IT SHOULD NOT HAPPEN AGAIN. AFTER I LEFT THE DEALER AND DROVE DOWN THE HIGHWAY AGAIN MY VEHICLE CONTINUED TO LOOSE POWER STEERING BUT ONLY AFTER THE VEHICLE WOULD ACCELERATE. WHEN I WOULD COME TO A STOP THE COMPUTER MESSAGE WOULD GO AWAY AND THEY VEHICLE WAS ABLE TO BE TURNED AND DRIVEN AS NORMAL.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 431-3000) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED FOR WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

AT ABOUT 12900 MILES, THE CAR SUDDENLY HAD PROBLEMS FOR ABOUT 15 MINUTES AFTER STARTING WITH MAINTAINING POWER STEERING. A LIGHT ON THE DASHBOARD WOULD BE LIT AND SAY THAT THE POWER STEERING IS UNAVAILABLE AND NEEDED TO BE SERVICED AND IT WOULD BE OUT. THEN IF WOULD COME ON AFTER A WHILE AND THEN MIGHT GO OUT AGAIN FOR A TIME. I WOULD BE STARTING THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT AND I WOULD DRIVE IT, EVEN WHEN IT WAS OUT BECAUSE I HAD TO GO TO WORK.

FORWARD COLLISION AVOIDANCE SYSTEM CAME TO A COMPLETE STOP AT A CHECK POINT PROCEEDED FORWARD WHEN TOLD TO AND WITH IN 20-30 FEET THE WARNING SYSTEM WENT OFF AND VEHICLE CAME TO AN ABRUPT STOP FOR NO REASON. NOTHING IN FRONT OF THE VEHICLE AT ALL. SIMILAR SITUATIONS HAVE HAPPENED BUT THERE WERE VEHICLES PARKED ON THE SIDE OF THE ROAD AS YOU GO INTO A TURN, BUT THE VEHICLE NEVER ACTUALLY BRAKED FOR THOSE.

MAJOR PROBLEM WITH MY AXEL/CV JOINT. OBVIOUS LOUD CLICKING AND CLINKING WHEN BRAKING, ACCELERATION FROM A STOP AND TURNING. HAD INDEPENDENT MECHANIC TAKE A LOOK AT IT AND PROBLEM IS DEFINITELY IN THE AXEL/CV JOINT. THERE IS AN OPEN RECALL ON EXACTLY THIS PART WHICH IS VERY DANGEROUS YET THEY ARE ONLY ACKNOWLEDGING THE DEFECT IN 60 VEHICLES PLEASE HELP MY CHILDREN'S CAR IS NOT SAFE. ALSO ROLLS WHEN IN PARK AND VIOLENTLY SURGES ON RIGHT HAND TURNS

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE OUTSIDE OF THE VEHICLE, THE CONTACT ATTEMPTED TO CLOSE THE DRIVER'S SIDE DOOR, BUT THE SENSOR BECAME INOPERABLE AND CLOSED ON HER DAUGHTER'S HAND. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,207.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. *TR

GOING DOWN A HIGHWAY AT 70 MPH THE SERVICE ELECTRONIC THROTTLE WARNING LIGHT CAME ON AND VEHICLE LOST ALL POWER. SYSTEM CAME BACK ABOUT 10 SECONDS LATER. THE SECOND TIME, ABOUT 5 HOURS LATER THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING ON THE HIGHWAY. I COASTED TO AN EXIT PULLED OFF THE HIGHWAY INTO A PARKING LOT AND SHUT OFF ENGINE. I WAS ABLE TO RESTART ENGINE AT THAT TIME AND BROUGHT IT TO THE DEALER WHERE THEY FOUND NOTHING WRONG, THEY WERE UNABLE TO REPLICATE THE PROBLEM AFTER 4 DAYS. ADDITIONALLY THE STOP START WARNING LIGHT CONTINUES TO COME ON. MILAGE OF THE VEHICLE IS 3900 MILES AND IS 3 MONTHS OLD

2018 CHRYSLER PACIFICA ~4500MI. WHILE DRIVING AT LOW SPEED THE ENGINE SUDDENLY CUT OFF WITH NO WARNING. ALL ELECTRONICS WERE STILL POWERED. THE DISPLAY ON THE DASHBOARD FLASHED SOMETHING TO THE EFFECT OF " TURN TO P AND PRESS START/STOP." LUCKILY I WAS SLOWING FOR A RED LIGHT WHEN THIS OCCURRED AND WAS NOT TRAVELING AT SPEED. I CAME TO A STOP, TURNED THE GEAR SELECTOR TO P THEN START/STOP TO RESTART THE ENGINE. NO FURTHER ISSUE ON RESTART, HOWEVER, THIS IS A SERIOUS SAFETY ISSUE.

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

PURCHASED VAN NEW IN AUGUST FROM DULLES MOTORS IN LEESBURGH VA. AT 200 MILES, CAR STARTED IN MY DRIVEWAY, BUT THEN IMMEDIATELY STALLED. VAN TOWED TO DEALERSHIP. DEALER WAS ABLE TO START CAR WITH NO PROBLEM, SO I WAS ASKED TO COME GET IT. A FEW DAYS LATER, FCA ANNOUNCES RECALL U87 FOR PCM PROBLEM. DUE TO A DEFECTIVE VOLTAGE REGULATOR CHIP, THIS VAN, PLUS OTHER CARS IN CHRYSLER'S LINEUP, STALL AFTER STARTING, AND/OR STALL WHILE DRIVING. AS I WRITE THIS ON 9/28/2018, RECALL IS NOT LIVE YET. VAN CONTINUED TO EXPERIENCE STALLING AFTER STARTING ON INITIAL STARTUP IN MORNING. A FEW DAYS AGO, CAR SHUT DOWN WHILE DRIVING 30 MPH IN TRAFFIC. I MADE MY WAY TO SHOULDER OF ROAD. I CAPTURED THE FOLLOWING ON MY CELL PHONE VIDEO: WARNING LIGHTS ON DASH BLINKING. FUEL GAUGE CYCLES FROM FROM EMPTY TO FULL. ODOMETER FLASHES "NO BUS." CAN'T RESTART CAR. I RELEASED HOOD LATCH TO LOOK UNDER HOOD AND CAR CLEARED ITSELF, AND I WAS ABLE TO RESTART IT. SAME PROBLEM APPEARED TWO MORE TIMES WHILE DRIVING AT LOW SPEEDS. EACH TIME, RELEASING HOOD LATCH CLEARS PROBLEM. I SUSPECT THE LITTLE VOLTAGE SPIKE CREATED BY RELEASING LATCH SOMEHOW AFFECTS VOLTAGE REGULATOR IN THAT PCM IN A POSITIVE WAY. TAKING CAR TO DEALER AND REQUESTING NEW PCM, KNOWING IT IS A POSSIBLY DEFECTIVE ONE. CAN NOT WAIT FOR RECALL.

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

THE FIRST INCIDENT OCCURRED WHEN I WAS IN A PARKING LOT. I GOT INTO MY CAR AND WHEN I WENT TO PRESS THE BRAKE AND PUSH TO START, MY BRAKE WAS LOCKED AND MY COMPUTER STARTED FLASHING SERVICE ELECTRONIC STABILITY CONTROL, PARK BRAKE UNAVAILABLE, ENTER AUTO-THEFT CODE AND OTHER NUMEROUS ERROR MESSAGES. I HAD TO HAVE MY CAR TOWED TO THE CLOSEST SERVICE AND THEY DIDN'T FIND ANYTHING WRONG. YESTERDAY I WAS IN TRAFFIC AT A STOP LIGHT AND MY CAR DINGED, THE CHECK ENGINE LIGHT CAME ON, AND MY CAR SAID TO PUT IT IN PARK AND RESTART (THIS HAPPENED TWICE AT THE SAME LIGHT) THEN THE ERROR MESSAGES STARTING FLASHING (SERVICE AIR BAG, SERVICE ELECTRONIC STABILITY CONTROL, BLIND SPOT ALERT UNAVAILABLE, ETC) TODAY WHEN I WENT TO START MY CAR THE ENGINE DID NOT COME ON AND THE SAME ERROR MESSAGES STARTING FLASHING AS WELL AS THE CHECK ENGINE. THIS BECAME AN ENTIRELY NEW CONCERN WHEN THIS STARTED HAPPENING WHILE I'M DRIVING. I HAVE TWO SMALL CHILDREN IN THE CAR, AND I'M PREGNANT. I JUST DON'T FEEL SAFE DRIVING AND THIS IS OUR MAIN VEHICLE, SO WE DON'T HAVE MUCH OF A CHOICE.

2 DAYS AFTER PURCHASING CAR, THE CHECK ENGINE LIGHT CAME ON. I ASKED SERVICE FOLKS AT DEALERSHIP IF I CAN BRING IT IN. THEY SAID BRING IT IN THE NEXT DAY. LATER THAT DAY, MY WIFE DROVE TO STORE. SHE WAS IN FOR 15 MINUTES. WHEN SHE CAME BACK TO CAR IN PARKING LOT AND STARTED THE CAR THE MONITOR SAID SOMETHING ABOUT CAR BEING PUT IN "PARK" AND THEN HAD ELECTRIC FAILURE AFTER A STRANGE NOISE. WORRIED THAT POWER FAILURE COULD HAPPEN WHILE CAR IS IN MOTION. DEALER WOULD NOT REPLACE CAR UNLESS WE GAVE ALL 10S ON SURVEY, WHICH WE REFUSE TO DO. DEALERSHIP SERVICE SAID CAR HAD COMPLETE ELECTRIC FAILURE. WAS TOLD THIS WAS THE FIRST TIME THEY HAVE ENCOUNTERED THIS PROBLEM. SERVICE PERSON ALSO SAID THEY WERE AWARE OF DEFECTS IN PACIFICAS. I ASKED HOW COME THEY SOLD CARS WITH KNOWN DEFECTS DEALERSHIP STATED THEY HAVE LOTS OF CARS AND MANY HAVE DEFECTS.

AFTER DRIVING THE VAN IN REVERSE, THE TYPICAL PROCESS IS TO STOP THE VAN, PUT IT INTO DRIVE, AND BEGIN GOING FORWARD. OCCASSIONALLY, HOWEVER, WITHIN A FEW SECONDS OF SHIFTING INTO DRIVE THE CAN VERY ABRUPTLY AND DANGEROUSLY ENGAGES THE EMERGENCY PARKING BRAKE AND I BECOME STUCK ON THE ROAD SCARED TO DRIVE AND IN THE MIDDLE OF TRAFFIC! APPLIES TO 2018 CHRYSLER PACIFICA HYBRID TOURING L

MY NEW PACIFICA IS EQUIPPED FOR THE FORWARD COLLISION WARNING SYSTEM. THIS IS ONE OF THE BIG REASONS I CHANGED TO THIS EXACT VAN. WELL, IT DOESN'T WORK. I HAVE TRIED TO GET IT TO ENGAGE, NO WARNINGS, NO BRAKING, NO ANYTHING. I HAVE HAD IT IN THE DEALERSHIP AND THEY CLAIM THEY TRIED IT AND IT WORKED BUT THE SERVICE GUY REFUSED TO DO IT AGAIN BECAUSE IT WASN'T SAFE. UMMM, ISN'T THAT THE WHOLE PURPOSE OF IT? IT IS SET TO THE FARTHEST DISTANCE SETTING AND NOT WORKING. I HAVE HAD TO SLAM ON THE BRAKES WHEN TESTING IT, SO KNOW THAT IT IS NOT WORKING. THE DEALER IS GIVING ME THE RUN AROUND BUT I HAVE READ THAT MANY OTHERS HAVE THE SAME ISSUE. THIS NEEDS TO WORK! I PAID EXTRA FOR THIS PACKAGE AND AM VERY DISAPPOINTED. A NEW 45000 VAN THAT DOESN'T DO WHAT IT IS SUPPOSE TO IS RIDICULOUS.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE CONTACT'S SPOUSE WAS DRIVING 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AN AUDIBLE CHIME WAS HEARD. THE CONTACT QUICKLY SNATCHED THE STEERING WHEEL OUT OF HIS SPOUSE'S HANDS AND GUIDED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A MINOR CRASH WITH A CURB IN A CONSTRUCTION ZONE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE UNDERSIDE OF THE BUMPER AND FOG LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK IT TO MCINERNEY'S WOODHAVEN CHRYSLER JEEP (LOCATED AT 23940 ALLEN RD, WOODHAVEN, MI 48183, (734) 362-3100). THE DEALER DIAGNOSED THAT THERE WAS A LOOSE WIRE UNDER THE DASHBOARD. THE VEHICLE WAS REPAIRED. THE MECHANIC WAS ALSO UNABLE TO RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER COMING TO A STOP

2018 PACIFICA HAS 218 MILES ON IT. BOUGHT IT 4 DAYS AGO. WHILE DRIVING DOWN THE ROAD THE POWER STEERING COMPLETELY FAILS. WHEN THIS HAPPENS VAN PULLS HARD TO THE RIGHT. THIS HAS HAPPENED 3 TIMES. POWER STEERING SERVICE LIGHT, CHECK ENGINE LIGHT ARE BOTH ON. TURNING VAN OFF AND RESTARTING FIXES THE PROBLEM, FOR AWHILE. CALLED DEALERSHIP AND WAS TOLD " THAT DOESN'T MAKE SENSE". TAKING IT IN FIRST THING MONDAY MORNING.

WITH START/STOP ON, SITTING AT A STOP SIGN OR LIGHT, CAR STOPS AS IT'S SUPPOSED TO, THEN I REMOVE MY FOOT FROM THE BRAKE AND IT ROLLS BACKWARD. IT DOESN'T DO IT ALL THE TIME, DEALER UNABLE TO REPLICATE ISSUE AND SENDS ME HOME. I ARGUE STATING MY VEHICLE IS NOT SAFE FOR MY CHILDREN! ONCE IT ROLLED ME INTO A MAILBOX SHATTERING MY REAR WINDOW!

MINIVAN STALLED SEASED OPERATING AS DRIVING NORMAL SPEED IN MOTION ON A CITY STREET TRIED RESTARTING VEHICLE KEPT STALLING AUTOMATICALLY TURNED OFF COULD NOT TURN WHEEL KEPT STALLING SHUTTING OFF WHILE IN NORMAL OPERATION COULD NOT BRAKE COULD NOT ACCILATATE SCREEN SAID PUT IN PARK TO PUT IN DRIVE...CHECK ENGINE LIGHT WAS ON

I HAVE HAD MY VEHICLE EXACTLY 1 MONTH. I HAVE NOTICED WHEN TAKING A SHARP RIGHT OR LEFT TURN GOING APPROX. 20MPH, THE STEERING WHEEL WILL RIP OUT OF MY HAND. TODAY WHILE DRIVING STRAIGHT GOING ABOUT 34MPH MY POWER STEERING WAS COMPLETELY GONE AND I HAD A LIGHT FLASHING ON THE INSTRUMENT PANEL TO SERVICE POWER STEERING. I PULLED OFF TO THE SIDE OF THE ROAD WHICH WAS VERY DIFFICULT, TURNED MY VEHICLE OFF AND THAN BACK ON AND IT HAD RESET ITSELF. NOT HAPPY WITH LESS THAN 1,000 MILES ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO PHILLIPS CHRYSLER JEEP DODGE RAM (LOCATED AT 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. **TR CONSUMER STATED VEHICLE LOST POWER AS ENTERING INTERSECTION. I AM NOT SURE IT STALLED, I THINK MORE LIKELY LOST ACCELERATOR CONTROL, AS I DID NOT SEE ANY WARNING LIGHTS. IT WAS A DOWN HILL "COAST" TO STOP ABOUT 300 YARDS SO NOT CLEAR IF VEHICLE WAS "COASTING" OR DRIVING AT IDLE SPEED. PUTTING INTO PARK, PUSHING ENGINE BUTTON TO STOP AND START SOLVED THE PROBLEM. UPDATED 11/1/18*JB

I WAS STOPPED BY A STOP SIGN ON A CITY ROAD WHEN SUDDENLY THE ENGINE TURNED OFF. THE SCREEN SAID PUT VAN IN PARK AND RESTART. THE VAN WAS IN DRIVE WHEN THIS OCCURRED.

TODAY, 8/26/2018 AS I WAS DRIVING ON THE INTERSTATE WITH MY NEWBORN AND 2 YEAR OLD SON MY 2018 CHRYSLER PACIFICA DECIDED TO SHUT OFF THE ENTIRE AC UNIT AND STOP THE CAR UNEXPECTEDLY. WE WERE UNABLE TO RESTART THE AC AND ENDED UP HAVING TO ROLL DOWN THE WINDOWS ONCE WE RESTARTED THE CAR. THIS IS EXTREMELY CONCERNING SINCE IT IS AUGUST IN ALABAMA AND ALSO PUTS MY ENTIRE FAMILY'S SAFETY AT RISK. I AM CURRENTLY TOO AFRAID TO DRIVE MY NEW CAR IN FEAR THAT SOMETHING WILL HAPPEN AGAIN. *TT *TR

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR IN PARK AND ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT CITED THAT THE AUTOMATIC ENGINE FUEL SAVING DEVICE, A FEATURE OF THE VEHICLE, MAY HAVE CAUSED THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING APPROXIMATELY 35 MPH, CONTROL PANEL STATED "VEHICLE NOT IN PARK" AND THEN COMPLETELY SHUT DOWN. I HAD TO COAST INTO A PARKING LOT. I PUT THE VEHICLE IN PARK AND VAN RESTARTED IMMEDIATELY. HOWEVER, WHEN I PUT THE VAN INTO D (DRIVE) THE CAR REVERSED! I IMMEDIATELY BRAKED AND THEN PRECEDED TO DRIVE FORWARD. THE "VEHICLE IS NOT IN PARK" HAS HAPPENED APPROXIMATELY 3 OTHER TIMES WHILE DRIVING BUT THE ENGINE NEVER STOPPED. THIS IS THE 2ND TIME MY VEHICLE HAS STALLED WHILE DRIVING. IT LOOSES ALL POWER!!! THE FIRST TIME IT WAS IN THE DEALERSHIP, THEY COULD NOT DETECT ANY ISSUES. IT WAS VERY SIMILAR EXCEPT THE PANEL STATED "VEHICLE IS NOT IN DRIVE". THIS SHOULD NOT BE HAPPENING TO A BRAND NEW CAR! THIS IS A SAFETY ISSUE AND RECALLS SHOULD BE PLACED AS I HAVE SEEN SEVERAL OTHER VEHICLES WITH SIMILAR PROBLEMS. I HAVE 3 SMALL CHILDREN AND LUCKILY THEY WERE NOT WITH ME.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO KEN NELSON CHRYSLER CADILLAC BUICK GMC (1100 N GALENA AVE, DIXON, IL 61021, 815-288-4455) WHERE THE RECALL WAS REPAIRED. TWO MONTHS LATER, WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED TO 85 MPH. AN ALARM WENT OFF AND THE "OVER 75 MPH" WARNING INDICATOR ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND DISENGAGED THE CRUISE CONTROL. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,900.

AIR CONDITIONING WENT OUT. DEALER PUT FREEON IN SENT US HOME IT WENT OUT AGAIN IN A VERY SHORT TIME.

JULY 28, 2018 7:20PM: STOPPED THE CAR AT CROSSWALK FOR PEDESTRIANS. WHILE CAR WAS STATIONARY WITH MY FOOT ON THE BRAKE, THE ENGINE STARTED TO RACE WITH INCREASING FORCE. FEARING THAT I COULD NOT HOLD IT BACK WITH THE BRAKE, I REACHED OVER AND SHIFTED THE CAR INTO NEUTRAL, WHICH REMEDIED THE SITUATION. NOTES: 1) THE CRUISE CONTROL WAS NOT ENGAGED AT THE TIME. 2) THE AUTO STOP/START WAS NOT ENGAGED (I.E. THE BLUE LIGHT WAS ON). THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. JULY 13, 2018 12:15PM AT DISNEY WORLD: I WAS TRAVELING DOWN AN INCLINE TOWARD A STOP SIGN. AS I APPLIED MY FOOT ON THE BRAKE, THE ENGINE BEGAN TO RACE WITH INCREASING FORCE, DESPITE MY FOOT ON THE BRAKE. AS THERE WAS NO TRAFFIC COMING, I SIMPLY TOOK MY FOOT OFF OF THE BRAKE AND PROCEEDED THROUGH THE INTERSECTION. THE SITUATION SEEMED TO REMEDY ITSELF. NOTES: 1) THE CRUISE CONTROL WAS NOT ENGAGED AT THE TIME. 2) THE AUTO STOP/START WAS NOT ENGAGED (I.E. THE BLUE LIGHT WAS ON). NEITHER OF THESE EVENTS APPEAR TO BE ASSOCIATED WITH CHRYSLER'S U64 OR U50 RECALLS, AS NEITHER THE CRUISE CONTROL NOR MANUAL PARK RELEASE WERE ENGAGED. HOWEVER, IT SHOULD BE NOTED THAT THE AUTO STOP/START WAS NOT ENGAGED IN BOTH SITUATIONS. ADDITIONAL OBSERVATIONS: ON NUMEROUS PAST OCCASIONS, WHEN THE CAR DID HAVE THE AUTO STOP/START FEATURE ENGAGED (I.E. BLUE LIGHT OFF), THE CAR WOULD "BUCK" WHILE GOING THROUGH AN INTERSECTION (I.E. IT WOULD SLAM INTO GEAR). THIS IS ONE OF THE REASONS WHY WE NOW DISABLE THE AUTO STOP/START. I AM AN ELECTRO/MECHANICAL ENGINEER WITH 40 YEARS EXPERIENCE AND FORMER GLOBAL DIRECTOR OF PRODUCT RELIABILITY, SAFETY & CONSUMER IMPACT FOR MOTOROLA.

MALFUNCTION OF THE HANDS FREE POWER SLIDING DOOR OPENER CAUSED SUFFICIENT HEAT BUILDUP TO IGNITE AN OPEN FLAME IN THE PLASTIC CLADDING MATERIAL UNDER THE BODY OF THE CAR. VEHICLE WAS PARKED (AND HAD BEEN FOR SEVERAL HOURS PRIOR). THE AREA DIRECTLY BELOW THE PASSENGER SLIDING DOOR WAS COMPLETELY MELTED AWAY. PHOTOS OF THE DAMAGED AREA ARE ATTACHED. *TT *DT *BF *TR *BF UPDATED 10/2/18*JB UPDATED *BF. *TR*JB *DT*JB

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, 4007 BOSTON RD, BRONX, NY 10466, (718) 547-5500) WAS UNABLE TO DETERMINE A FAILURE CAUSE OR A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NO SPECIFIC SOLUTION OTHER THAN TO TRADE THE VEHICLE IN FOR THE SAME VEHICLE, WHICH WAS NOT A REPAIR REMEDY ACCORDING TO THE CONTACT. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA, WHICH WAS A TRADE-IN OF ANOTHER 2018 CHRYSLER PACIFICA. WITHIN MONTHS OF OWNING THE VEHICLE, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED, WHICH WAS THE SAME FAILURE EXPERIENCED FROM THE PREVIOUSLY TRADED-IN 2018 CHRYSLER PACIFICA. THE DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, 4007 BOSTON RD, BRONX, NY 10466, (718) 547-5500) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

2018 PACIFICA WITH 5450 MILES ON IT. WHILE DRIVING ON HIGHWAY AT 60 MPH WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLE SUDDEN APPEARED TO STOP RUNNING. VEHICLE HAD BEEN OPERATING PERFECTLY NORMAL WITH NO INDICATION OF A PROBLEM UNTIL IT STARTED TO QUICKLY LOSE SPEED AND HAD NO RESPONSE FROM ACCELERATOR PEDAL. MESSAGE ON DASHBOARD SAID TO PLACE VEHICLE IN PARK AND PRESS START BUTTON. I'M NOT SURE IF THE ENGINE WAS ACTUALLY IDLING OR IF IT HAD COMPLETELY STOPPED RUNNING. I DID NOT NOTICE A LOSS OF POWER STEERING OR BRAKES. COASTED OVER TO SHOULDER, PLACED IN PARK AND TRIED TO RESTART. THE ENGINE WOULD START, BUT ONLY IDLE AT ABOUT 600 RPM. ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE RPM AND I COULD NOT SHIFT OUT OF PARK. SHUT THE VEHICLE OFF AND RESTARTED IT SEVERAL TIMES WITH SAME RESULT OVER A 3 MINUTE PERIOD. THEN I SWITCHED THE AUTO START/STOP BUTTON INTO THE OFF (DEFEAT SETTING) AND WAS IMMEDIATELY ABLE TO RESTART THE VEHICLE, WHICH THEN OPERATED AS NORMAL. SINCE THIS INCIDENT YESTERDAY, THE VEHICLE HAS OPERATED AS NORMAL AND HAS REPORTED NO FAULTS THROUGH THE U-CONNECT APPLICATION. CLEAR WEATHER WITH TEMPERATURE NEAR 100 DEGREES WHEN THIS INCIDENT OCCURRED. BOTH KEYLESS REMOTES FOR THE VEHICLE WERE INSIDE THE VEHICLE, MINE IN MY POCKET AND MY WIFE'S IN HER PURSE. BEFORE HEADING OUT ON THIS TRIP I HAD USED THE REMOTE START FUNCTION AND ALLOWED THE VEHICLE TO RUN IN REMOTE START MODE UNTIL IT TIMED OUT. THEN HAD REMOTE STARTED THE VEHICLE A SECOND TIME BEFORE SWITCHING IT TO NORMAL RUN MODE BEFORE LEAVING THE PARKING LOT. THIS WAS ABOUT 40 MINUTES BEFORE THE EVENT HAPPENED. IT OCCURRED TO ME THAT THE MESSAGES THAT WERE DISPLAYED ON THE DASH WHILE THE VEHICLE WAS INOPERABLE WERE SIMILAR, OR POSSIBLY IDENTICAL TO MESSAGES DISPLAYED DURING THE REMOTE START FUNCTION, WHICH IS WHY I THOUGHT OF SWITCHING THE AUTO START/STOP BUTTON TO THE DEFEAT POSITION.

SINCE WE PURCHASED THE VEHICLE 3 MONTHS AGO, DEALER HASN'T BEEN ABLE TO CORRECT PROBLEMS WITH BLUETOOTH CONNECTIVITY MEMORY AND GPS MEMORY. THEY'VE REPLACED THE RADIO ONCE BUT THAT DIDN'T CORRECT ISSUES. PER DEALERSHIP, CHRYSLER HAS 'RADIO RESTRICTION' SO THEY DON'T KNOW WHEN ANOTHER MIGHT BE AVAILABLE. SEEMS MORE OF A SOFTWARE ISSUE THAT THEY DON'T SEEM TO KNOW HOW TO CORRECT

6/20 THE ENGINE LIGHT CAME ON. THE DEALERSHIP CLAIMED THAT THEY PERFORMED THE DTC INSPECTION AND A SYSTEM UPDATE (TO PREVENT VEHICLE FROM STALLING). THE VEHICLE WAS RETURNED ON 6/23 AND IT BROKE DOWN ON 6/24. THE CAR WENT FROM 10MPH TO 43 MPH WHEN PRESSING ON THE GAS AND THEN INSTANTLY STOPPED AT AROUND 10MPH. THE VEHICLE TURNED OFF AND WAS UNABLE TO START AND HAD TO BE TOWED BACK TO THE DEALERSHIP. I HIT A CURB AND IF I WAS NOT AN EXPERIENCED DRIVER I COULD HAVE KILLED SOMEONE OR MYSELF OR MY 3 CHILDREN COULD HAVE BEEN HARMED IF THEY WERE IN THE VEHICLE. I HAVE PROVIDED A VIDEO OF THE INCIDENT ON MY YOUTUBE AND THE DOCUMENTATION FROM WHAT THE DEALERSHIP SAID THEY PERFORMED ON THE VEHICLE. THIS CAR NEEDS TO BE RECALLED AND OFF OF THE ROAD. PLEASE SAVE LIVES BECAUSE THIS WAS VERY SCARY AND I FEAR GETTING BACK INTO THE VEHICLE IF THEY FIX IT. I DO NOT WANT IT BACK. I WANT SAFETY FOR MY CHILDREN AND MYSELF. I AM A SOCIAL WORKER AND I DRIVE MY VEHICLE TO CLIENTS HOMES AND I CANNOT DO MY JOB IN FEAR THAT I MIGHT LOOSE MY LIFE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FCSX8MPCAG8 *TT *TR

DRIVING DOWN THE HWY WHEN THE VAN JUST TURNS COMPLETELY OFF ALMOST CAUSING A WRECK AND ALSO THE CONTROL PANEL FREEZES AND AC WILL NOT TURN ON AT ALL. IT WILL NOT LET YOU PRESS ANY BUTTONS

IN THE MIDDLE OF DRIVING THE VEHICLE SUDDENLY SHUT DOWN. THE VEHICLE WAS REPAIRED BY A CHRYSLER DEALER, WAS DRIVEN APPROX. 2 BLOCKS AND SHUT DOWN, IN THE MIDDLE OF DRIVING, FOR A SECOND TIME.

ON JUNE 11TH ON MY WAY HOME FROM WORK I STOPPED AT A STORE AND PARKED THE CAR. UPON MY RETURN TO MY CAR ABOUT 15 MINUTES LATER, I UNLOCKED, SAT DOWN, PUT MY FOOT ON THE BRAKE AND PRESSED START. THE CAR STARTED AS NORMAL. I ATTEMPTED TO PUT THE CAR IN DRIVE AND THE LEVER WOULD NOT MOVE OUT OF PARK. THE ORANGE ENGINE LIGHT REMAINED ON. AS I HAD A SIMILAR PROBLEM ON MAY 23RD, I TURNED OFF THE CAR AND ATTEMPTED TO START AND SHIFT INTO DRIVE AGAIN WITH NO DIFFERENT RESULT. I TRIED SEVERAL MORE TIMES WITH NO LUCK. THE CAR STARTED JUST FINE, IT SIMPLY WOULD NOT SHIFT OUT OF PARK AND EACH TIME THE ENGINE LIGHT REMAINED ON. THE PARKING BRAKE WAS NOT ON NOR DID I TRY TO PUSH IT. I CALLED MY ROADSIDE ASSIST TO ORDER SERVICE TO BE TOWED TO MY DEALER. I GOT OUT OF THE CAR FOR A FEW MINUTES AND THEN GOT BACK IN TO TRY THE PROCESS AGAIN AND STILL NO RESULT. AFTER ABOUT 30 MINUTES TOTAL, THE TOW TRUCK ARRIVED. JUST AS HE WAS ARRIVING I TRIED SAME PROCESS AND THE CAR DID SHIFT INTO DRIVE. I STILL HAD THE CAR TOWED AND THE DEALER SPENT OVER ONE WEEK TRYING TO DETERMINE THE CAUSE WITH NO ANSWERS. CHRYSLER WAS VERY INVOLVED SINCE I HAD THIS SAME PROBLEM ON MAY 23RD. HOWEVER, ON THAT MAY DATE MY CAR STALLED WHILE I WAS WAITING AT A STOPLIGHT ON A BUSY ROAD AND THEN LOCKED IN PARK SO I COULD NOT MOVE IT. THIS TIME I WAS NOT MOVING AS THE CAR WAS PARKED IN A LOT. AFTER 8 DAYS AT THE DEALER I HAVE MY CAR BACK.

FORWARD COLLISION WARNING SYSTEM IS NOT WORKING.WENT BACK TO TO DEALERS AND IT STILL DOES NOT WORK.I CALLED CHRYSLER AND SPOKE TO TWO DIFFERENT PEOPLE AND WAS TOLD THEY HAVE NO WAY TO CHECK IF' IT WORKING.I PAID 995.00 FOR THIS OPTION FOR SAFETY FOR MY FAMILY.I WAS TOLD THAT THIS WAS A LUXURY FEATURE AND NOT ABLE TO BE TESTED,TOO BAD FOR US.I HAVE TESTED MY CAR WITH CHRYSLER MECHANICS AND THEY DON'T KNOW HOW TO FIX THE PROBLEM.HOW CAN CHR NOT SELL SOMETHING LIKE THIS? THANKS

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 60 MPH AND APPROACHING A VEHICLE, THE FORWARD COLLISION WARNING SYSTEM FAILED TO ALERT. THE VEHICLE WAS TAKEN TO HUNTINGTON JEEP CHRYSLER DODGE RAM (1220 E JERICHO TURNPIKE, NY 11743, (631) 673-0270) WHERE THE SENSOR WAS RECALCULATED. THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 810. *TT UPDATED 9/26/18*JB

1- TURN THE VAN ON. CLICK ON UCONNECT THEATER THEN SHIFT TO R OR CLICK THE SURROUND CAMERA TO ACTIVATE THE CAMERA, CLICK ANY BOTTOMS TO CHANGE THE CAMERA VIEW, IS NOT WORKING. THE SCREEN FREEZING AND NOT RESPONDING ANYMORE. TURN THE VAN OFF FOR 2 HOURS. TURN IT ON AGAIN, THE CAMERA OPTIONS WILL WORK FINE. CLICK THE UCONNECT THEATER AGAIN, GO BACK TO THE CAMERA OR SHIFT TO R, THE BOTTOMS THAT CHANGE THE VIEWS ARE NOT WORKING AND NOT RESPONDING. 2- PUT THE USB FLASH TO PLAY MOVIES. GO TO UCONNECT THEATER, IT WILL READ THE USB AND I CAN PLAY MOVIES. DISCONNECT THE FLASH AND CONNECT IT AGAIN, IT WILL NOT READING IT ANYMORE. TURN THE VAN OFF FOR 10 MIN. THEN TURN IT ON, IT WILL WORK AGAIN. ONCE I DISCONNECTED AND CONNECT IT AGAIN, IT WILL STOP READING IT. SOFTWARE ISSUES. (WATCH THE VIDEO THAT I DID (HTTPS://WWW.YOUTUBE.COM/WATCH?V=GC7O60KHJ4W) 3- ON SPEED 5 OR LESS, DRIVING FORWARD OR BACKWARD, WHEN I TURN RIGHT, THE STEERING WILL SHAKE. SOUNDS LIKE ROCK AND PINION OR STEERING COLUMN ISSUE.

DRIVING 50 MPH AND ENGINE STOPPED. "D" WAS FLASHING STATING IT WASN'T IN DRIVE. ALL POWER LOST. I WAS ABLE TO TURN ON A SIDE STREET AND PUT IT IN PARK. TOOK MULTIPLE TIMES TO RESTART THE VAN. I WAS ABLE TO DRIVE HOME WITHOUT ANY OTHER EPISODES. TWO WEEKS AGO, WHILE DRIVING AT NIGHT, THE INTERIOR LIGHTS DIMMED ALL OF A SUDDEN. THIS OCCURRED TWO TIMES. THE DEALERSHIP DID NOT DETECT ANY PROBLEMS WITH THE LIGHT DIMMING. I'M NOT SURE IF THEY ARE RELATED BUT I AM TERRIFIED TO DRIVE THE CAR WITH MY 3 YOUNG CHILDREN.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND LOST BRAKING AND STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DEPRESSED THE START BUTTON AND THE VEHICLE RESTARTED NORMALLY. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ON MAY 19, 2018. THE VEHICLE WAS TAKEN TO THE NAPLES CHRYSLER/JEEP/RAM DEALER (6381 AIRPORT PULLING ROAD NORTH, NAPLES, FLORIDA 34109) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300.

AUTO STOP/START FAILED MONDAY MORNING. DIED AT AN INTERSECTION. I WAS LUCKY. DIDN'T BLOCK THE WHOLE INTERSECTION, BUT ONLY 1 LANE. STOPPED IN FRONT OF A TRAFFIC LIGHT. I WAS THE 1ST VEHICLE OF THE LINE. THE STARTER DIDN'T START THE ENGINE WHEN TRAFFIC LIGHT BE GREEN. THE MESSAGE OF THE VEHICLE GUIDED ME TO TURN TO PARK, AND TO PUSH THE START. I DID MANY TIMES, SHORT PUSH, LONG PUSH. I COULD HEAR THE STARTER KICKED IN, BUT THE ENGINE REFUSED TO START. I STUCK THERE. TURNED ON EMERGENT FLASHERS. I FELT SO FRUSTRATING AND NERVOUS ABOUT THE CAR I PURCHASED THIS YEAR. NICE PEOPLE TRIED HELPING TO PUSH THE CAR TO A PARKING SPOT, BUT I COULD NOT GET IT INTO NEUTRAL GEAR. EVEN THOUGH, I COULD TURN THE BUTTON IT TO NEUTRAL POSITION. IT WAS NOT REAL NEUTRAL. WE COULD NOT PUSH IT. I TRIED TO DISCONNECT THE BATTERY. BUT I COULD NOT DO IT WITHOUT THE RIGHT WRENCH BY THE F**KING NEW DESIGN. MY SON STARTED CRYING. I CALLED TOWING. I CALLED MY WIFE TO GET MY SON. MORE KIND PEOPLE TRIED TO HELP ME. ONE PERSON EVEN TRIED TO TOWING MY CAR AWAY WITH HIS TOWING STRAP. BUT WE ABANDONED BECAUSE THERE IS NO TOWING HOOK FOUND ON THE CAR. FINALLY, MY WIFE ARRIVED AND RODE MY SON TO DAYCARE. I WENT BACK INTO THE CAR, AND CALMED DOWN A LITTLE BIT. I TRIED TO TURNED THE VEHICLE OFF. BRAKE. TURING TO PARKING. PUSHING START/STOP BUTTON. I SUCCESSFULLY TURNED THE VEHICLE OFF. TOOK A DEEP BREATH, TURNED ON THE VEHICLE. EVERYTHING BACK IN NORMAL. I RUN THE CAR AWAY FROM THE INTERSECTION, AND CALLED CANCELLING THE TOWING SERVICE. THE WHOLE PROCESS TOOK MY MORE THAN HALF AN HOUR. HATE AUTO STOP START.

ON MAY 23, 2018 I WAS IN ROUTE TO WORK PER NORMAL. IT WAS ABOUT 8:30 AM. THE CAR WAS STATIONARY IN THE LEFT HAND TURN LANE (SECOND FROM RIGHT LANE) ON A 6 LANE BUSY CITY STREET WAITING FOR A RED LIGHT TO TURN GREEN SO I COULD TURN LEFT/NORTH ONTO NEXT STREET. THE CAR WAS IN DRIVE WITH MY FOOT ON THE BRAKE. AS THE LIGHT TURNED GREEN I TOOK MY FOOT FROM THE BRAKE TO THE ACCELERATOR AND THE CAR SUDDENLY POWERED DOWN. I PUT MY FOOT ON THE BRAKE, PUT IN PARK, TURNED OFF THE CAR, AND THEN PUSHED START AGAIN. THE CAR STARTED BUT WOULD NOT MOVE OUT OF PARK. I RETRIED SEVERAL TIMES WITH NO LUCK TO GET THE CAR OUT OF PARK AND MOVE FORWARD. I PUT ON MY HAZARDS AS CARS STARTED TO STACK UP BEHIND ME WHILE I WAS MOTIONING FOR TRAFFIC TO GO AROUND ME. I TRIED AGAIN TO RESTART AND WHILE THE CAR WOULD RESTART, I COULD NOT MOVE IT OUT OF PARK AND WAS STUCK THERE. WITH MY HAZARDS ON, I CALLED THE POLICE TO ASSIST AND THEN TRIED TO USE MY UCONNECT TO REACH MY 'FREE' ROADSIDE ASSITANCE USING MY ASSIST BUTTON. I GOT AN ERROR MESSAGE MULTIPLE TIMES THAT IT WOULD NOT CONNECT. I FOUND THE 800 NUMBER AND MANUALLY DIALED MYSELF. AFTER ABOUT A 10 MINUTE PROCESS I FINALLY WAS ABLE TO ORDER SERVICE VIA THE TEXT PROCESS THAT WAS SENT TO ME. IT TOOK ANOTHER 5 MINUTES BEFORE I RECEIVED CONFIRMATION THAT TOW TRUCK WAS ORDERED. POLICE ARRIVED. I CALLED BACK TO DETERMINE HOW LONG TOW TRUCK WOULD TAKE TO FIND IT WAS 90 MINUTES. THIS WAS UNACCEPTABLE DUE TO MY LOCATION AND THE TRAFFIC BACKUP. I CALLED MY DEALER DIRECTLY AND THEY SENT SERVICE WITHIN 30 MINUTES. THE DEALER IMMEDIATELY RECEIVED A CALL FROM CHRYSLER STAR TEAM (DUE TO THE ROADSIDE REPORT I FILED) AND THEY HAD MY CAR FOR ONE WEEK. I HAVE THE CAR BACK NOW AND THERE ARE NO SOLID EXPLANATIONS AS TO WHY THIS HAPPENED. I KNOW THAT CHRYSLER WAS VERY INVOLVED IN HAVING DEALER PERFORM MULTIPLE TESTS. THANKFUL I WAS NOT ON FREEWAY.

VEHICLE SUDDENLY SHUT OFF WHILE DRIVING. *TT

DRIVING AT 45 MPH IN VERY LIGHT TRAFFIC, THE POWER STEERING ON THE VEHICLE FAILED IN 'TURNING TRAFFIC' MAKING IT NEAR IMPOSSIBLE FOR MY WIFE TO PHYSICALLY BE ABLE TO CORRECT THE DIRECTION OF THE VEHICLE. SHE CAME TO A COMPLETE STOP AS THE VEHICLE WAS UNRESPONSIVE WITH AN ERROR BEING REPORTED ON THE DRIVER INFORMATION CENTER LOCATED CENTER/DASH WHERE THE ERROR REPORTED WAS THAT THERE WAS A POWER STEERING FAILURE AND THE VEHICLE SHOULD BE TAKEN TO A CHRYSLER DEALER FOR IMMEDIATE SERVICE. PROBLEM: POWER STEERING FAILS ACTION TAKEN: STOPPED, RESTARTED AND ERROR MESSAGE WAS NO LONGER PRESENT. TRIED ON 3 SEPARATE OCCASIONS TO REPRODUCE THE ISSUE WITHOUT SUCCESS. NOTE: I HAVE BEEN UNSUCCESSFUL IN REPRODUCING *BF *TT UPDATED 9/20/18*JB

(1) POWER STEERING WENT OUT INTERMITTENTLY ON THE FREEWAY AND SAID IT WAS UNAVAILABLE AND SERVICE WAS REQUIRED (2)VEHICLE WAS HESITATING WHEN STEPPING ON THE GAS (3) HEATER/AIR CONDITIONER CHANGED THE LEVEL OF AIR FLOW ON IT'S OWN (4) WINDOW ROLLED DOWN ON ITS OWN. AFTER I HAD IT IN THE SHOP FOR 2 1/2 WEEKS, THEY DIDN'T DO ANY WORK TO IT AND HAD ME COME PICK IT UP. AFTER DRIVING IT FOR 2 MINUTES, THE POWER STEERING KEPT GOING OUT ON ME AGAIN. THEN I WAS STOPPED AT A STOP LIGHT AND THE CAR TURNED OFF AND I HAD TO PUT IT IN PARK AND RE-START IT. WHEN I DROVE IT BACK TO THE DEALERSHIP, THE WINDOW ROLLED DOWN AGAIN ON ITS OWN. HOW COULD THEY GIVE THIS CAR BACK TO ME KNOWING THEY DIDN'T FIX ANYTHING. I HAVE CHILDREN THAT I DRIVE AROUND IN THIS VEHICLE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ANY LONGER. IT IS A BRAND NEW CAR. I'VE HAD IT FOR 2 MONTHS. *TT *TR

I WAS DRIVING IN THE LEFT LANE ON A CONGESTED HIGHWAY AT APPROXIMATELY 10 MPH WITH MY FOOT GENTLY ON THE ACCELERATOR. TRAFFIC STARTED TO MOVE A LITTLE FASTER, I PRESSED DOWN ON THE ACCELERATOR, TO INCREASE THE SPEED OF THE CAR. INSTEAD OF ACCELERATING THE CAR WAS SLOWING DOWN. I REALIZED THE ENGINE CUT OUT. I STEERED THE CAR TOWARD THE LEFT SHOULDER AND THE CAR GLIDED TO A STOP BARELY ON THE SHOULDER. WITH THE CAR STOPPED, I CHECKED FOR AN INDICATOR LIGHT TO HELP DETERMINE THE PROBLEM. NO INDICATOR LIGHTS WERE ON. THERE WAS A MESSAGE DISPLAYED THAT DIRECTED ME TO PUT THE CAR IN PARK ( I LEFT EVERYTHING THE WAY IT WAS WHEN THE ENGINE STOPPED), PRESS THE BRAKE AND PUSH THE START BUTTON. I CAR RESTARTED NORMALLY. THE REASON THE ENGINE STOPPED RUNNING IS UNKNOWN. THE VEHICLE WAS PURCHASED NEW. MODEL YEAR 2018. IT IS A GAS DRIVEN MINIVAN, NOT THE HYBRID MODEL. TOTAL MILEAGE 2932. THE VEHICLE HAS NOT BEEN SERVICED. *TT *TR

POWER STEERING GOES OUT WHILE DRIVING IN SERVICE FOR SECOND TIME WITH ONLY 800 MILES ON IT PASSENGER FRONT WINDOW ROLLS DOWN WHILE DRIVING BY ITS SELF PASSENGER AUTO SIDE DOOR WOULD OPEN ONE DAY VEHICLE SHUT OFF AND CAME TO A COMPLETE STOP IN A PARKING LOT WITH NO NOTICE OR REASON. *TT *TR

WITHIN 2 MONTHS OF BUYING THE VEHICLE, THE MINIVAN STALLED AND DIED ON A HIGHWAY (I-80). LUCKILY IT WAS EARLY MORNING (6 AM) AND THERE WASN'T ANYONE BEHIND ME OR NEXT TO ME. SO WAS ABLE TO MANEUVER TO THE RIGHT SHOULDER. CAR WAS TOWED TO LOCAL DEALERSHIP. PROBLEM WAS SUPPOSEDLY FIXED, BUT NOT ASSURANCE FROM CHRYSLER. DID I GET A LEMON? ARE THERE OTHERS WHO HAVE HAD SIMILAR ISSUES WITH THIS MINIVAN? *TT *JS *TR

THE CAR RANDOMLY SHIFTS TO WHAT SOUNDS LIKE NEUTRAL AND HAS THE RPMS SKYROCKET WHILE DRIVING AROUND 10-15 MPH. AFTER 2-5 SECONDS OF LOSS OF MOMENTUM THE TRANSMISSION ENGAGES AND JERKS THE CAR FORWARD LIKE IT WAS REAR ENDED. THIS HAPPENS 3-4 TIMES A DAY. THE DEALER STATES "NOTHING IS WRONG, WE CANT REPLICATE THE PROBLEM". THIS CAR IS NOT SAFE TO DRIVE, BUT ITS OUR FAMILY VEHICLE AND IS NEEDED ON A DAILY BASIS. *TT *TR

BOUGHT VEHICLE ON MARCH 5, 2018, ON THE 2 HR DRIVE HOME THE CARS MAIN FRONT CENTER CONSOLE STARTS REBOOTING AND RESETTING OVER AND OVER, THE CAR THEN YANKS US HARD TO THE RIGHT AND AS I FIGHT THE DRIVER ASSIST MODE TO ACTUALLY STAY ON THE ROAD, MY HUSBAND AND MYSELF WAS PLENTY SCARED. WE GOT THE DRIVER ASSIST DISABLED, THE HEAT WAS UNABLE TO BE TURNED DOWN, THE STEERING WHEEL WAS SO HOT WE HAD TO PUT ON GLOVES, THE SEAT HEAT COULD NOT BE SHUT DOWN, WE WERE WITH WINDOWS OPEN IN THE SNOW, WE HAD NO CHOICE. WE ATTEMPTED TO RESTART THE CAR, SAME FUNCTIONAL ISSUE. CONTACTED DEALERSHIP FOLLOWING MORNING, INFORMING THEM THEY SAID GET IN IN RIGHT AWAY, WE TOOK TO LOCAL CHRYSLER ON MAY 6TH AND THEY FOUND NOTHING. THEY DIDN'T BELIEVE US EITHER. HAPPENS AGAIN IMMEDIATELY THE DAY AFTER BEING THERE, AGAIN WE TOOK IT IN, THEY WANTED IT TO CONTINUE WHEN WE PULLED IN WE WERE TOLD, I SAID IT KEEPS TAKING US OFF THE ROAD. THE 3RD TIME WAS THE SAME ONLY WE ALMOST SIDE SWIPED ANOTHER VAN BY THE SKIN OF OUR TEETH. LUCKY WE PULLED HARD AND SAVED OURSELVES. IT HAS NOW BEEN AT CHRYSLER REPAIR MORE THAN 5-6 TIMES SAME EXACT PROBLEM, THEIR SAME EXACT EXCUSES, NO FIX. DEALERSHIP WHERE WE PURCHASED SUGGESTED WE BEGIN LEMON LAW ON IT. I AGREE, I DON'T WANT TO BE THE CRASH DUMMY. CHRYSLER HAS BEEN NOTIFIED ONLINE, THEY WERE INSISTENT IT CAN BE FIXED, ITS BEEN A MONTH, AND THEY HAVE HAD THE CAR MORE THAN US, AND THEY HAVE PUT 1000 MILES ON IT TOO, WHERE AS WE BARELY GOT 450 WITH RIDE HOME. I HAVE MADE FIRST PAYMENT AND HAVE A RENTAL NOW, A JUNKIE ONE! PLEASE HELP US, THIS CAR IS DANGEROUS, AND WILL CAUSE A SERIOUS FATALITY THE WAY IT STEERS OFF SUDDENLY. IT IS A CATASTROPHE WAITING TO HAPPEN. ON BOARD COMPUTERS FAIL ON AND OFF.

AFTER A STOP, THEN STEPPING ON THE GAS AND NOTHING HAPPENS. FINALLY TAKES THE GAS AND LURCHES FORWARD. ON 03/15/2018 THE DEALER UPDATED THE TCM SOFTWARE,SAID MINE WAS OUT OF DATE. SEEMED OK UNTIL 04/01/2018 WHEN IT DID THE SAME THING AGAIN. MILEAGE IS 3000.

THE FORWARD COLLISION WARNING SYSTEM HAS NEVER WORKED SINCE CAR WAS PURCHASED. CHRYSLER HAS TOLD US CAR MUST BE GOING 70 MPH FOR SYSTEM TO ACTIVATE. THE CHRYSLER VIDEO INDICATES SYSTEM SHOULD BE WORKING AT MUCH SLOWER SPEEDS (25 MPH). THIS IS A SERIOUS SAFETY ISSUE.

THE CAR WAS PUT IN DRIVE AND WAS DRIVING AT 20 MILES AN HOUR. SUDDENLY THE POWER STEERING WAS LOST. THE CAR WOULD NOT TURN AND HAD TO TURN THE CAR OFF AND ON AGAIN TO FIX THE PROBLEM. THE PROBLEM OCCURRED AGAIN AFTER 20 MINUTES. THE STEERING WAS STUCK AND TURNING THE CAR OFF AND ON AGAIN RESOLVED IT. I AM WORRIED IT WOULD HAPPEN AGAIN ON THE HIGHWAY AND AM TAKING IT TO THE DEALER. *TT *TR

CAR STALLED, ENGINE COMPLETELY STOPPED WHILE DRIVING EXPRESSWAY SPEEDS. ENGINE WOULD NOT RESTART AND REQUIRED TOW. EIGHT DAYS AFTER INCIDENT - STILL NO DIAGNOSIS FOR FAILURE ALTHOUGH EVIDENCE POINTS TO INTERNAL ENGINE DAMAGE.

I HAD JUST PURCHASED THIS CAR AND WAS DRIVING AWAY FROM THE DEALER. ABOUT A MILE DOWN THE ROAD I WAS SLOWING DOWN AND STARTED TO PUT ON THE BRAKES WHEN I HAD AN UNCONTROLLED ACCELERATION EVENT. (IT FELT LIKE SOMEONE HAD JUST STEPPED ON THE ACCELERATOR). I HAD TO SLAM HARD ON THE BRAKES AND JUST AVOIDED HITTING THE CAR IN FRONT OF ME. I KNOW THIS WAS CAUSED PROBABLY BY THE COMPUTER BUT I KNOW IT WASN'T ME. MY FOOT WAS ONLY ON THE BRAKE. I KNOW THIS FEELING WELL SINCE I USED TO HAVE A 2004 PRIUS WHERE THIS HAPPENED TO ME MANY TIMES.

MY 2018 CHRYSLER PACIFICA STALLED IN AN INTERSECTION. THE AUTO START-STOP SYSTEM WAS ON. AFTER PRESSING THE GAS AND ENTERING THE INTERSECTION THE VAN STALLED. I HAD TO QUICKLY PUT MY HAZARD LIGHTS ON, PUT THE VAN INTO PARK AND RESTART. I PURCHASED THIS VAN LESS THAN A MONTH AGO AND IT HAS LESS THAN 1500 MILES. THIS INCIDENT RESULTED IN NO INJURIES.

WHEEL WELLS FILL UP WITH SNOW AND ICE BUILDS UP. THE TIRES HAVE NO ROOM TO WORK. THEY SPIN BUT DON'T GO ANYWHERE. YOU CAN HAVE YOUR PEDAL TO THE GROUND, AND THE TIRES ARE NOT ABLE TO PROPEL FORWARD B/C OF THE EXTREME SNOW/ICE BUILD UP IN THE WHEEL WELLS. IT IS EXTREMELY DANGEROUS B/C IT CAN HAPPEN AS YOU ARE STOPPED AT A LIGHT. ONCE THE LIGHT TURNS GREEN, YOU ARE UNABLE TO GO B/C THE TIRES JUST KEEP SPINNING. THE ONLY WAY TO GET YOUR CAR MOVING AGAIN IS HOPE THAT SOME OF THE SNOW BREAKS LOOSE OR YOU HAVE TO MANUALLY REMOVE THE BUILD UP THAT IS AROUND, BEHIND AND ON THE TIRES!!! I HAVE TO DO THIS DAILY WHEN THERE IS SNOW ON THE GROUND. IT DOES NOT EVEN HAVE TO BE A LOT OF SNOW ON THE GROUND FOR THE WHEEL WELLS TO BE EFFECTED. IT IS VERY VERY DANGEROUS!!! IT SEEMS LIKE YOU ARE STUCK IN A 2 FOOT PILE OF SNOW BUT IN REALITY YOU ARE NOT. PLEASE PLEASE HELP ME WITH THIS! I HAVE THIS LEASE FOR OVER 2 MORE YEARS AND I AM AFRAID TO DRIVE IT IN THE WINTER WHEN WE HAVE SNOW. THE SNOW/ICE WILL BUILD UP AND STAY IN THERE SO BADLY THAT IT CAUSES THE WHOLE CAR TO SHAKE. I DROVE IT TO THE DEALERSHIP THE FIRST TIME IT HAPPENED B/C I THOUGHT MY TIRES WERE GOING TO FALL OFF. I HAD NO IDEA WHAT WAS CAUSING IT UNTIL THE SERVICE MAN SAID THEY HAVE SEEN THIS BEFORE WITH PACIFICAS. HE CLEANED OUT ALL OF THE WHEEL WELLS AND THEN IT WAS FINE. UNTIL THE NEXT TIME IT GOT FILLED UP!!!!!

3RD ROW PACIFICA SEATS HAVE A BUTTON TO RECLINE SEATS BACK AND FORWARD WITHIN REACH OF CHILDREN IN CAR SEATS WHICH CAUSES CAR SEATS TO BECOME LOOSE AND NO LONGER INSTALLED PROPERLY. THIS IS A FAMILY VEHICLE AND I AM CONCERNED THIS WILL CAUSE INJURY BECAUSE THERE IS NO WAY TO DISABLE OR CHILD LOCK THE SEAT RECLINE. ATTEMPTS TO CONTACT THE DEALERSHIP AND CHRYSLER CUSTOMER SERVICE HAS LED TO NO IMMEDIATE RESOLVE OR ACKNOWLEDGMENT THAT THIS COULD CAUSE INJURY TO CHILDREN IN CAR SEATS. THE BUTTON IS AVAILABLE FOR USE WHILE THE CAR IS IN MOTION OR PARKED.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART IT, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO TELEGRAPH CHRYSLER (12000 TELEGRAPH RD, TAYLOR, MI 48180) WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED, BUT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS DIAGNOSED, BUT NO FAILURE CODES WERE FOUND AGAIN. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 33243784. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT *TR

CAR SHUT OFF WITH THE "PUT CAR IN PARK AND RESTART" MESSAGE. IT TOOK 2 ATTEMPTS TO RESTART. CAR HAS ONLY 795 MILES ON IT. WHEN THE CAR SHUTS OFF THERE IS NO POWER STEERING CREATING A VERY DANGEROUS SITUATION. THE CAR WAS STOPPED AT A TRAFFIC LIGHT WHEN THIS HAPPENED WITH THE FUEL SAVER OPTION SET TO THE OFF POSITION.

2018 TOURING L PLUS TOWED. WAS DRIVING ALONG AND STARTED LOSING ALL POWER, SYSTEMS STARTED TO SHUT DOWN, VAN WAS LIMITED IN SPEED AND FUNCTION. BY THE END ALL WARNING SYSTEMS HAD FAILED, POWER STEERING WAS GONE, ABS WAS GONE, AFTER THE BATTERY HIT 8.9 VOLTS WE LOST CONTROL OF THE TRANSMISSION, THE "D" ON THE DISPLAY STARTED FLASHING AND THE VAN SHUT OFF 15 SECONDS LATER. ONCE THE VAN WAS OFF I WAS UNABLE TO PUT IT IN PARK OR APPLY THE PARKING BRAKE DUE TO THE LOSS OF POWER.

DURING THE VERY FIRST MODEST SNOW FALL OF THE SEASON, I WAS NOT ABLE TO STOP AT INTERSECTIONS WHERE OTHER CARS COULD STOP. AT EVEN EXTREMELY SLOW SPEED, I HAD TROUBLE NEGOTIATING CURVES. I HAD TO DRIVE MUCH SLOWER THAN OTHER CARS AND YET COULDN'T STOP FOR YELLOW LIGHTS WHEN OTHER CARS COULD. I AM LEAVING THE CAR IN MY DRIVEWAY UNTIL I CAN GET SNOW TIRES BECAUSE IT IS TOO DANGEROUS TO DRIVE MY BRAND NEW VAN WITH THE FACTORY EQUIPPED "ALL WEATHER" TIRES. I HAVE DRIVEN LONG DISTANCES IN MUCH WORSE WINTER WEATHER OVER 42 YEARS AND HAVE NEVER FELT SO UNSAFE AS I DID IN THIS VAN WITH THESE TIRES!

I HAVE HAD THE VEHICLE SINCE 12-2-2017 AND THE ENGINE HAS STALLED 3 TIMES WHILE WAITING AT A STOP LIGHT? WHAT CAN I DO THIS IS NOT NORMAL.

WE WERE DRIVING HOME AT NIGHT AND STOPPED ON A RED LIGHT IN AN INTERSECTION ON A HIGHWAY. WHEN IT WAS 'GO' OUR PACIFICA 2018 (400 MILES ON IT) DID NOT RUN. LIGHT IS ON 'RUN', DIAL SHIFT ON DRIVE AND I DID NOT TURN OFF THE CAR. I STEPPED ON THE ACCELERATOR AGAIN BUT IT JUST WOULD NOT RUN. OTHER DRIVERS BEHIND ME STARTED HONKING AND I SIGNALED THEM TO GO AROUND ME. SO TURNED TO PARK AND TURNED OFF THE ENGINE. THEN TURNED BACK ON. STILL IT WOULD NOT RUN. FOR THE THIRD TIME I TURNED THE ENGINE COMPLETELY OFF, OPENED THE DOOR. THEN CLOSED THE DOOR AND REDID THE ENTIRE PROCESS. THIS TIME IT WORKED. TOOK US ABOUT 15 DISTRESSING SECONDS. I'M NOW SCARED DRIVING THIS THING WITH MY FAMILY WITH ME. I DONT WANT THIS TO HAPPEN AGAIN ESPECIALLY ON A BUSY HIGHWAY. JUST THE THOUGHT OF IT GIVES ME GOOSEBUMPS. I CALLED THE SALES GUY FIRST THIS MORNING AND WAS TOLD HE WILL SCHEDULE APPOINTMENT WITH THEIR SERVICE. JUST SURPRISED ME THIS NEVER HAPPENED TO OUR PREVIOUS CARS - TOYOTA, HONDA AND NISSAN ESPECIALLY SUCH A BRAND NEW CAR! CHRYSLER, IF YOU ARE READING THIS, PLEASE DON'T LIVE IN FANTASYLAND THAT YOUR VEHICLES ARE OK. ADMIT IT AND HELP OWNERS LIKE US. OTHERWISE, YOU HAVE TO BUYBACK OUR VEHICLE. *JS