2010 Ford Explorer Problems & Complaints

Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 135,902. The contact stated that while the vehicle was being serviced, it was later discovered that the mileage on the Title was 224,283. The information was from a Carfax Report.

Thing accelerate by itself while on highway od light blinking at high speeds and then when you come to a complete stop and try to takeoff it goes really slow with the RPMs high then it will kick into gear, unsafe on the road. Truck willjump in gear then out on takeoff.

Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the maintenance history was checked, it was later discovered that the mileage on the Title was approximately 243,000. The contact stated that the date listed on the Ford App was June 2025.

3 times this has happened. I brake and it seems like I'm pressing the gas pedal and the brakes feel like they aren't stopping the vehicle. The third time put me in incoming traffic and the vehicle was totaled as it already had a rebuilt salvage title when we bought it.

The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccurred, and the vehicle was towed to the local mechanic who diagnosed that the PCM and ECM had short circuited and failed. The contact was informed that the short circuit was caused by water drainage from the moonroof onto the PCM and ECM computers. The contact stated that the moonroof had previously failed and failed to properly close. The vehicle was not yet repaired. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the ECM and PCM computers were no longer available. The failure mileage was 48,000.

Transmission , Wheel Hub

Runs for about 25 minutes then just dies while driving. Starts back after sits for about an hr and does same thing.

Oil leak in both valve gasket covers oil on the crossmember it started slow then it was traced by Ford to the gaskets(fire hazard) 120 k on odometer

The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is no record of a previous collision as of yet, although that may not be factual as the car has had a drivers door panel replaced. Can you help with the air bag information? Also, Is there a financial aid grant or some help in obtaining/repairing the problem for low or no income families? Thank you for your time in this matter. Sincerely, Kelly F. kewkarooo@gmail.com

The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 20 mph and attempting to stop, the brake pedal extended to the floorboard causing the driver to lose control of the vehicle and crash into a guard rail. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,600

Rsc alarm keeps going sounding alarm and the abs alarm keeps sounding as well. Seen a ton of owners having this same error

Driving 65 mph on I95 and it just shut off. The yellow wrench on dash came on. I somehow was able to Pull over to the shoulder without being killed. I cranked once then tried it again and it started. Drove all the way home and it’s running fine now. This is a common problem and Ford should be contacting me to warn me and fix it. By the way I had a baby in the car. Thanks Ford for the warning.

While driving on the highway, my Explorer did a sudden jolt and I had no control over the vehicle. It acted as though it was no in gear. I almost crashed going 60 mph on a 4 lane highway. It then did another large jolt and revved high into the red line. I took it to Firestone and they recommended that I take it to the dealership to check the transmission. I called the dealership and they advised me to drive it over. They told me it was "probably the transmission as Explorers are notarious for transmission issues." The dealership inspected the Explorer and confirmed that it was a known transmission issue involving codes P0798 and P098. The dealership advised that there were MULTIPLE pressure code errors [that never did a warning] and that the transmission required replacement. I asked if it was covered under warranty and the dealership advised me that Ford had no issued a recall yet, even though it was a known and serious transmission issue. The dealership recommended that I call Ford Customer Care at 1-800-392-3673 and request that Ford cover the replacement. I called Ford Customer Care and spoke with Bruno who advised me that it was indeed a known issue and that I "was not the only one with this issue" and that "there will be a recall soon so [I] can get reimbursed." Bruno was to have a supervisor call me within 24 hours. It has been almost 2 weeks and there has been no response from Ford. This is a well known issue that Ford knows of. There has been recalls of other Explorers for the same problem but my VIN is not included for some reason. If you go online, there are thousands of complaints. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. I have the telephone recordings of Ford but I am unable to upload them here.

BACK HATCH WINDOW INTERMITTENTLY OPENS WITHOUT USING REMOTE HAD THE ACTUATOR REPLACED DID NOT FIX THE PROBLEM LEAVES MY VEHICLE VULNERABLE TO THIEVES!

SERVICE RSC LIGHT COMES ON WITH THE WRENCH LIGHT WHEN DRIVING THE VEHICLE. REPLACED THE TCM AND THE PROBLEM DID NOT GO AWAY. CODES U0101 AND U1900 ARE POPPING UP. VEHICLE GOES INTO LIMP MODE. REPLACED IGNITION COILS ON THE LEFT BANK AND IT DID NOT GO AWAY.

MY VEHICLE HAS BEEN SUFFERING A RADEK TRANSMISSION AND POWER TRAIN ISSUES AND I AM I AM TOLD THAT I WILL NEED TO REPLACE IT. AS WELL WHEN I LOOKED UP THE RECALL FOR THIS VEHICLE UNDER GENERAL YEAR AND MODEL IT DOES COME UP THAT THE TRANSMISSION IS UP FOR RECALL HOWEVER WHEN I TYPED THE PARTICULAR VAN AND AT STATED ON YOUR WEBSITE THERE ARE NO OUTSTANDING RECALLS AGAIN CONFLICTING WITH THE FACT THAT THE RECALLS ON TRANSMISSIONS HAVE BEEN NOTED AND NOTEWORTHY IN PREVIOUS C 2011 EXPLORERS SUCH AS MY OWN. PLEASE ADVISE AND LET ME KNOW IF IT IS COVERED BEFORE MY TRANSMISSION GIVES UP COMPLETELY THANK YOU SO MUCH FOR YOUR ATTENTION. MY VEHICLE BOTH HAS A TENDENCY TO JUMP YOURS AS WELL AS IDLE HIGH AND TRANSMISSION FLUID IS PROPER AND IN GOOD CONDITION PLEASE HELP ME.

WHEN I DRIVE THE ABS LIGHT COMES ON, THE BREAK SYSTEM LIGHT, ENGINE LIGHT, AND AIR BAG LIGHT ALL CAME ON AT THE SAME TIME AND THE RADIO WILL SHUT OFF ALONG WITH ALL THE DASHBOARD LIGHTS. WHEN I DRIVE SOMETIMES THE CAR WILL STOP CATCHING GEAR AND STOP ACCELERATING RANDOMLY. THE VEHICLE FAILS TO ACCELERATE AT ALL SPEEDS. THE TRANSMISSION HAS BEEN REPLACED AND WE WERE TOLD THE PCM WAS BURNT OUT AND UNREPAIRABLE AND FORD HAS THE PRODUCT ON BACK ORDER AND DOESN'T KNOW WHEN IT WILL BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY BECAME STUCK INSIDE THE IGNITION. THE CONTACT MENTIONED THAT HE MANUALLY PUSHED A PIN IN THE SHIFTER TO REMOVE THE KEY. THE CONTACT ALSO MENTIONED THAT THE GEAR WAS ABLE TO BE REMOVED OUT OF PARK WITHOUT THE KEY BEING IN THE IGNITION. THE VEHICLE WAS TAKEN TO SHULTS FORD LINCOLN (10401 PERRY HWY, WEXFORD, PA 15090, (724) 934-2388) WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT CHUCK COLVIN AUTO CENTER (1925 OR-99W, MCMINNVILLE, OR 97128, (800) 223-5099), THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER AWAITING REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,200.

AUGUST 16, 2018 I HAD AN ACCIDENT AS A RESULT OF MY 2010 FORD EXPLORER ACCELERATING WHILE MY FOOT WAS ON THE BRAKE. I WAS ALMOST COMPLETELY STOPPED AND OUT OF NO WHERE MY VEHICLE SURGED FORWARD SO FAST. THE SOUND COMING FROM THE ENGINE WAS EXTREMELY LOUD. MY DAUGHTER HAD UNBUCKLED HER SEAT BELT SINCE WE WERE ALL BUT STOPPED AND HIT HER HEAD ON IMPACT. MY VEHICLE ACCELERATED VERY FAST AND HIT THE REAR END OF A LARGE YUKON TRUCK WHICH WAS PARKED IN FRONT OF ME. THE YUKON THEN WAS PUSHED FORWARD AND BROAD SIDED AN OLDER TRUCK WHICH WAS PARKED AT A GAS PUMP. THIS WAS ALL A VERY DANGEROUS SITUATION. I WAS ATTEMPTING TO PARK ON THE SIDE PARKING LOT OF A STORE. MY VEHICLE WAS ALMOST STOPPED, WITH MY FOOT ON THE BRAKE. I HAD TO ALMOST STAND ON THE BRAKES WITH BRAKES NOT RESPONDING. *TR

TRUCK RECENTLY START HAVING PROBLEMS, HAS CORRECT AMOUNT OF TRANSMISSION FLUID, EVERYTHING. TRANSMISSION LIGHT CAME ON CAR STALLED, RESTARTED THE CAR TGE CAR DROVE BUT ACTED LIKE IT WAS SLIPPING, LIGHT STILL ON, TOOK IT TO MECHANIC... THE LIGHT DID NOT GIVE ANY CODES OF ANY SORT ON ANY OF THEIR SCAN TOOLS CAR DRIVES FINE TODAY KIND OF, IT "FALLS" OUT OF GEAR WHEN I COME TO A STOP AND KINDA STUTTERS WHEN I BEGIN TO DRIVE. AGAIN THERE SHOULD BE NO REASON FOR THIS UNLESS A MANUFACTURER DEFECT IS THE CAUSE. CORRECT FLUID LEVELS, CLEAN FLUID, REGULARLY CHANGED AS SCHEDULED IN THE MANUAL. VEHICLE ONLY HAS 119,XXX MILES. RIDICULOUS. NOTE THE LIGHT DOES NOT EVEN COME ON ANYMORE.

"TAKATA RECALL"-DIAGNOSIS/ENGINE LIGHT(WRENCH COMING UP ON SCREEN)-CODE PO741 TRANSMISSION TORQUE CONVERTER SYSTEM STUCK OFF. PCM WON'T COMMAND TRANSMISSION TO SHIFT AND WHEN DOES COMMAND TRANSMISSION WILL SLIP. TAKEN TO FORD DEALER-SHEEHY FORD MERCURY LINCOLN MERCURY-10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 804-794-0500-AFTER MECHANIC WAS NOT ABLE TO OBTAIN PARTS 9L2A-12A650-FD & 9L2A-AA. ADVISED COST TO REPAIR WILL BE $5,600 OR MORE. HAD TO PUT 20% DEPOSIT OR $3,400.00 DOWN BEFORE WORK COULD BEGIN. AS I SPEAK TO OTHER FORD OWNERS, ADVISED THAT THEY HAD TO MAKE SAME REPAIR. WRENCH LIGHT WARNING APPEARS WHILE DRIVING.

HERE IN THE LAST FEW WEEKS THE AIR BAG LIGHT COME ON AIR BAG . LIGHT COME ON AS I WAS DRIVING O ROAD. IT DOSE THIS SOME TIMES AND DON'T AT OTHER TIMES.

COMING TO A COMPLETE STOP WITH MY FOOT ON THE BRAKE, THE ENGINE ALL OF A SUDDEN SURGED FORWARD. I WAS NOT ABLE TO STOP IT WITH THE BRAKES. IT SURGED SO FAST AND HARD THAT IT REAR ENDED A YUKON WHICH WAS PARKED ABOUT 10 FEET IN FRONT OF ME , WHICH FORCED THE YUKON FORWARD APPROXIMATELY 7 FEET WHICH THEN BROADSIDED A PARKED PICKUP. THIS ACCIDENT HAPPENED IN A PARKING AREA, ADJACENT TO A GAS STATION. MY DAUGHTER WAS UNBUCKLING FROM HER SEATBELT WHEN THE VEHICLE SURGED FORWARD AND CAUSED HER HEAD TO HIT THE WINDSHIELD. TURNING THE BILL INTO INSURANCE, OUR VEHICLE WAS TOTALED. WE HAD BEEN WITHOUT A CAR FOR 2 MONTHS WHILE INSURANCE TOOK ITS TIME TOTALLING IT. WE NOW HAVE TO PURCHASE A NEW VEHICLE, START A NEW CAR LOAN WHEN OUR EXPLORER WAS HALF PAID OFF. AFTER THE ACCIDENT WE RESEARCHED OUR VEHICLE AND LEARNED THIS HAS HAPPENED TO MANY OTHERS WITH FORD EXPLORERS YEARS 2002 THRU 2010. FORD HAS REFUSED TO DEAL WITH ANY OF THIS, ALTHOUGH WE READ HALF WAY THRU 2010 THEY DID START CORRECTING THIS PROBLEM.

WHEN I HOT A BUMP IN THE ROAD OR STEP ON THE BREAKS THE DOME LIGHTS COME ON, MY DRIVER EAT MOVES BAKE AND THE LIGHTS ON THE RADIO TURNS OFF.

WHILE DRIVE THE RSC LIGHT CAME ON. IMMEDIATELY AFTER THAT THE ANTI SKID CAME ON LOCKING THE WHEELS. 4 WHEEL DRIVE CAME ON LOCKING THE WHEELS FURTHER AND THE BREAKS ENGAGED. CAR WOULD NOT TURN OR MOVE AND PUSHING THE GAS PETAL ONLY CAUSED BREAK SYSTEM TO LOCK UP FURTHER.

KEEP GETTING CHECK ENGINE LIGHT DIE TO CAPLESS GAS SYSTEM

CAR SITTING IN PARK WILL NOT SHIFT OUT OF PARK WITH BRAKE PEDAL FULLY PRESSED. CAN'T DRIVE CAR BECAUSE IT WILL NOT GO INTO GEAR.

WHEEL BEARINGS MAKING NOISE GETS WORSE COULD LOSE WHEEL TRUCK HAS 62000 MILES. HAVE HEARD OF MANY OF THESE SAME MODELS HAVING SAME PROBLEMS. I THINK FORD SHOULD RECALL THIS MODEL FOR BEARING REPLACEMENT.

TAKATA RECALL AND SHIFT ASSEMBLY NOT LETTING OPERATOR TAKE THE KEY OUT OF THE IGNITION. VEHICLE IS STATIONARY. HAVE NOTICED THIS IS A COMMON PROBLEM WITH 2010'S. AND RATCHET GEAR ON FRONT MANUAL RECLINING SEATS AND SEAT COVER PROBLEMS WITH AIR BAGS.

FUEL GAUGE IS SWEEPING BACK AND FORTH BEFORE RESTING ON EMPTY WHEN THE CAR WAS STARTED. WAS AN INTERMITTENT PROBLEM BUT NOW THE GAUGE REMAINS ON EMPTY WITH THE LOW FUEL LIGHT ON AND THE MILES TO EMPTY READING AS "---" AND THE CHECK ENGINE LIGHT CAME ON. DEALER TOLD ME ALMOST ONE YEAR AGO THAT THE FUEL PUMP WAS THE REASON FOR THE GAUGE ACTING LIKE THIS.

THE AC AND HEATER BLOWER MALFUNCTION. DURING THE WINTER OF 2016 I BEGAN TO HEAR A LOUD THUMPING NOISE WHEN ADJUSTING THE TEMPERATURE GAUGE OF THE HEATER. THE ISSUE HAS PROGRESSED TO THE SAME EXPERIENCE, HOWEVER THE BLOWER FAN SPEEDS OF 1 & 2 ARE NOT WORKING AT ALL, BUT 3 & 4 ARE.

I AM UNABLE TO REMOVE KEYS FROM THE STEERING COLUMN. I LOOKED UP THE ISSUE ON YOUTUBE AND FOUND THAT THE PROBLEM IS VERY COMMON. SEVERAL VIDEOS GAVE A QUICK FIX. I DID THE FIX AND IT WORKED FOR A DAY AND A HALF. THE ISSUE IS A PIN THAT SLIPS OUT OF PLACE ON THE SHIFT SELECT. IT SLIPS OUT AND DOESN'T MAKE CONTACT TO TELL THE CAR'S ELECTRICAL THAT THE CAR IS IN PARK. THIS IS A HUGE SAFETY ISSUE IN THAT KEYS GET STUCK IN CAR AND CHILDREN ARE ABLE TO START CAR AND PUT CAR INTO DRIVE.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE ENGINE. IN ADDITION, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER (IRVIN MOTORS IN SAN ANTONIO, TX), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,999.

CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P0106 AND P0401. I DISCOVERED PLASTIC TUBING FAILED BY BREAKING (DISINTEGRATING REALLY), ALL IN THE VICINITY OF A PART THAT I SUSPECT CONTROLS THOSE FUNCTIONS. THE PART IS A HARNESS WITH 4 OF THESE PLASTIC TUBES THAT CONNECT TO VARIOUS PLACES. THE FACT THAT THEY ARE DISINTEGRATING INDICATES THE WRONG MATERIALS ARE USED. FORD MOTOR COMPANY SHOULD HAVE THIS ISSUE ADDRESSED AS A RECALL FOR DEFECTIVE MATERIALS. I HAVE SAMPLES OF THE TUBING THAT SURVIVED.

THE WRENCH SYMBOL HAS COME ON SEVERAL TIMES. THE LAST TIME IT STAYED ON ALONG WITH AN ENGINE SYMBOL. FORD DEALERSHIP SAID THEY COULDN'T FIND ANYTHING TO INDICATE WHY THE WRENCH SYMBOL CAME ON BUT DID REPLACE THE THROTTLE BODY TO TAKE CARE OF THE ENGINE SYMBOL. I'M CONCERNED THAT IF THIS COMES ON AGAIN, IT MAY LEAD TO SERIOUS PROBLEMS. COULD THEY HAVE REMOVED A FUSE THAT CONTROLS THE WRENCH TROUBLE LIGHT? IN ALL CASES, I WAS DRIVING THE VEHICLE WHEN THE WRENCH SYMBOL CAME ON. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR, PVC SENSOR AND TRANSMISSION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING 30 MPH ENTERING THE HIGHWAY, THE CRANKSHAFT PULLEY FRACTURED AND CAUSED THREE OTHER VEHICLES TO BE STRUCK BY THE PULLEY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 01/06/2017*CT THE CONSUMER STATED THE HARMONIC BALANCER FELL APART WITHOUT WARNING. NOT ONLY DID IT FLY OFF IN TRAFFIC, IT RENDERED HIM WITHOUT BRAKES AND STEERING. UPDATED 03/01/17.*JB

TRANSMISSION INTERMITTENTLY SLIPS OUT OF A LOW GEAR PREVENTING ACCELERATION. APPEARS TO JUMP INTO A NEUTRAL REVVING ENGINE ONLY BEFORE CATCHING IN GEAR. VERY DANGEROUS FOR MERGING ONTO HIGHWAYS. ONLY OCCURS PERIODICALLY AND AT LOW SPEEDS. HAD SEVERAL TRANSMISSIONS REPLACED CONTINUES TO DO SAME.

EXHAUST FUMES LEAK INSIDE CAR WHILE DRIVING

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE KEY FOB COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PIN WITHIN THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHEN STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE THE VEHICLE, THE FRONT END MADE AN UNUSUAL NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VALVE SPRING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE MANUFACTURER WAS WILLING TO PAY A PORTION OF THE REPAIR AND BUILD THE ENGINE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

A FAILURE OF THE ELECTRIC INTERLOCK BETWEEN THE IGNITION AND THE "PARK" POSITION OCCURRED WHICH MAKES IT POSSIBLE TO MOVE THE SHIFT FROM "PARK" TO SOME OTHER POSITION WITHOUT PRESSING ON THE BRAKE PEDAL. THIS CAN RESULT IN SOMEONE SITTING IN THE PASSENGER SEAT MOVING THE SHIFT FROM "PARK" WHILE THE VEHICLE IS ON AN INCLINE. THIS HAS BEEN SUCH AN EXTENSIVE/ONGOING PROBLEM WITH THIS VEHICLE, THAT THE PARTS TO REPAIR IT ARE ON BACK-ORDER FOR UP TO 6 MONTHS!! IT'S ONLY A MATTER OF TIME BEFORE THE SCENARIO I DESCRIBED ABOVE OCCURS, CAUSING DAMAGE IF NOT INJURY TO SOMETHING/SOMEONE. THE CURRENT CONDITION OF MY VEHICLE IS THAT I CANNOT ROTATE THE IGNITION KEY TO THE "OFF" POSITION, SO IT MUST BE LEFT IN THE VEHICLE WHEN I DEPART. THAT'S ILLEGAL IN THIS STATE, BUT I HAVE NO CHOICE IF I WANT TO/HAVE TO USE MY VEHICLE. I CHECKED 'BLOGS' ON THIS SUBJECT, AND DISCOVERED THAT THIS PROBLEM HAS BEEN OCCURRING FOR A LONG TIME, AND FORD IS AWARE OF IT.

VEHICLE FLOAT SENSOR HAS WENT BAD AT 143,000 AND NOW THE EGR IS FAULTY AT 146,000

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING FUEL CONTINUOUSLY. THE CONTACT WAS A CERTIFIED MECHANIC AND REPLACED THE FUEL FUME NECK AND RUBBER HOSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT FAILED TO RE-ADJUST FORWARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

I HAVE BEEN NOTICING THAT WHEN I AM ON THE HIGJWAY DRIVING IT FEELS LIKE THERE IS A INCREASE OF ACCELERATION WHEN I AM GOING SPEEDS OF 55 MPH - 60MPH. EVEN WHEN I HAVE TAPPED THE BRAKE, THERE IS STILL A LITTLE INCREASE OF SPEED. ON AUGUST 12, 2015 AT APPROXIAMTELY 5:30PM, WAS DRIVING AT SPEEDS OF 10MPH WHILE TURNING A CORNER. I HAD MY FOOT ON THE BRAKE WHEN I TURNED BUT MY TRUCK WOULD NOT STOP AND IT ACTUALLY TRIED TO OVERRIDE MY BRAKING AND ACCELERATED TO THE POINT WHERE I FELT LIKE I WAS NO LONGER IN CONTROL OF THE VEHICLE. AFTER 2 JOLTS OF ACCELERATION (WHILE MY FOOT WAS ON THE BRAKE), IT FINALLY STOPPED. I AM ON MY WAY TO THE DEALER RIGHT NOW TO GET THIS RESOLVED.

AIR BAG LIGHT IS ON. LAST FEB 2014 CAME ON FOR THE FIRST TIME. IT GAVE CODE B2292 AND WAS CORRECTED BY FORD. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL WHEN THE GEAR WAS SHIFTED INTO PARK. THE CONTINUED JUMPED IN THE VEHICLE, BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE CRASHED INTO THE WALL OF THE HOUSE AND AN IRON GATE. THE VEHICLE CAME TO A COMPLETE STOP. THE LOCAL AUTHORITIES WERE NOTIFIED, BUT NO REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED PER THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF FAILED TO RESTART. THE VEHICLE HAD TO BE JUMP STARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE HEADLIGHT SWITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HEADLIGHT SWITCH BEZEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I OWN A 2010 FORD EXPLORER XLT 4X4 THAT I PURCHASED NEW IN 2009. AT APPROXIMATELY 30,000 MILES THE DRIVER'S SIDE FRONT WHEEL BEARINGS WORE OUT AND WERE REPLACED UNDER WARRANTY. A SECOND TIME AFTER WARRANTY AT APPROXIMATELY 55, 000 MILES THE SAME WHEEL BEARINGS WERE REPLACED AT A COST OF OVER $500. THE ENTIRE WHEEL HUB ASSEMBLY WAS REPLACED AND I WAS TOLD BY THE DEALER THAT THIS IS FAIRLY COMMON? THE TRUCK NOW HAS ONLY 66, 000 MILES ON IT AND HAS 3 SETS OF WHEEL BEARINGS ON THE SAME SIDE. WHAT KIND OF DEFECT IN THE FRONT END CAN BE CAUSING THIS? (I RARELY USE THE FOUR WHEEL DRIVE IF THIS HELPS). *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE PARKED, THE REAR LIFTGATE WINDOW EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

CAR IDLES AND SURGES WHILE EITHER IN PARK OR WHILE FOOT ON BRAKE QUITE SCARY AS YOU WATCH THE RPM RISE ON ITS OWN WONDERING IF THE CAR WILL JET OUT IN TRAFFIC. *TR

MY HUSBAND WAS DRIVING DOWN A HIGHWAY TO GET TO WORK WHEN THE ABS LIGHT, THE TRACTION CONTROL LIGHT AND THE WRENCH LIT UP ON THE DASHBOARD. HE IMMEDIATELY PULLED OVER AND SHUT OFF THE TRUCK. WHEN HE TURNED IT BACK ON, HE WAS UNABLE TO GET THE TRUCK TO MOVE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH AND DISENGAGING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

THE CAR WAS JUST UNDER 3 YEARS OLD AND JUST PAST IT'S WARRANTY MILEAGE. WE STARTED THE CAR TO DRIVE IT, AND IT WAS MAKING A GRINDING NOISE AND FELT LIKE SOMEONE WAS PRESSING ON THE BRAKES WHILE ACCELERATING. WE THEN PUT THE CAR IN PARK AND GOT OUT, AND IT STARTED TO ROLL. OUR SON WAS IN THE CAR AT THE TIME AND LUCKILY MY HUSBAND STILL HAD ONE FOOT IN THE CAR TO BE ABLE TO PULL THE EMERGENCY BRAKE. TOWED TO THE DEALERSHIP AND WERE TOLD THAT IT WAS A WHEEL BEARING ISSUE IN THE FRONT WHEEL. WE REPORTED THIS TO FORD, AT WHICH TIME THE SERVICE MANAGER AT THE BEECHMONT FORD IN CINCINNATI TOLD US THAT "WHEEL BEARING ISSUES ARE SYNONYMOUS WITH FORD EXPLORERS." FAST FORWARD TO JULY 2014, WE ARE DRIVING THE CAR AND ALARM BELLS START GOING OFF. SAME SYMPTOMS, TOWED TO A DIFFERENT DEALERSHIP, THE MIKE CASTRUCCI FORD IN MILFORD, OHIO. THIS TIME IT'S THE OTHER FRONT WHEEL BEARING. TALKED TO FORD CUSTOMER CARE REGIONAL REPRESENTATIVE AGAIN, AT FIRST HE TRIED TO IMPLY THAT IT'S THE WAY WE DRIVE THE CAR (EVEN THOUGH WE HAVE KEPT OTHER CARS FOR 10 YEARS AND LONGER AND NEVER HAD THIS ISSUE), THEN TRIED TO IMPLY THAT WE GO OFF-ROADING (ALSO NOT TRUE, JUST NORMAL HIGHWAY AND CITY ROADS) AND THEN HE TOLD ME THE ONLY WAY A RECALL WILL BE ISSUED IS IF THE GOVERNMENT FEELS THERE IS A SAFETY ISSUE. SO THIS TELLS ME THAT THEY ARE A) AWARE THAT IT'S AN ISSUE WITH THE WAY A FORD EXPLORER IS CONSTRUCTED AND B) NOT GOING TO RECALL THIS CAR OR PART UNTIL ENOUGH PEOPLE ARE INJURED OR KILLED. WE ARE STILL IN THE PROCESS OF TRYING TO GET FINANCIAL ASSISTANCE FROM FORD TO FIX THIS WHEEL BEARING ISSUE ON THE FRONT WHEEL, BOTH TIMES WE HAVE CALLED THEM EVERY DAY FOR OVER A WEEK AND NO ONE WILL RETURN OUR CALL. BUT WE CAN BASICALLY COUNT ON THE REAR WHEEL BEARING GOING BAD NEXT YEAR AND HAVING TO GO THROUGH THIS AGAIN. *TR

BOUGHT CAR FROM BATES FORD IN LEBANON, TN NEW. WITHIN THE FIRST 1500 MILE I EXPERIENCED AT LEAST ONE INCIDENT WHERE I TRIED TO STOP BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CAR HAS ABOUT 36000 MILES NOW AND BOTH MY WIFE AND I HAVE HAD NUMEROUS INCIDENTS OF THIS THE LAST RESULTED IN A TRAFFIC ACCIDENT IN PLANO, TEXAS. THERE WERE 3 VEHICLES INVOLVED.THE PLANO, TEXAS POLICE OFFICER WHO DROVE THE CAR TO A SAFE LOCATION FOUND NO PROBLEM WITH THE BRAKES. EARLY IN MY CAREER I WAS A POLICE OFFICER WHOSE SPECIALTY WAS TRAFFIC INVESTIGATION. I HEARD SIMILAR EXPLAINATIONS FOR ACCIDENT AND IN PERHAPS ONE FATAL ACCIDENT FOUND THAT A BRAKE LINE RUPUTURED CONTRIBUTING TO THE ACCIDENT CAUSE. THIS ACCELERATION WHEN BRAKING IN A SUDDEN STOP HAS HAPPENED TO BOTH MY WIFE AND I NUMEROUSE TIMES IN 36,000 MILES AND I HAVE CHECKED THE BRAKES MORE THAN ONCE FINDING NO PROBLEM WITH THE BRAKES. I LEARNED FROM A BODY SHOP EMPLOYEE AT SAM PACK WHO RELATED THAT HE HAD HEARD THIS SAME COMPLAINT BEFORE INCLUDINING FROM A FAMILY MEMBER. I BELIEVE THAT WHAT IS REALLY HAPPENING IS THAT DRIVERS WITH THIS FEATURE STEP ON BOTH THE GAS PEDAL AND THE BRAKE . IN A PANIC SITUATION I BELIEVE THAT DRIVERS ARE STEPPING ON BOTH PEDALS DUE TO SETTINGS THAT ALLOW THE GAS PEDAL TO OVERIDE THE BRAKE OR DIMINISH THE EFFECTIVENESS OF STOPPING DISTANCE. I CAN DUPLICATE THIS EFFECT AND THINK THAT IT IS A DESIGN FLAW THAT OCCURS THOUSANDS OF TIMES EACH DAY, HAS SURELY RESULTED IN MANY ACCIDENTS AND POSSIBLY DEATHS.I DO NOT BELIEVE THIS IS A BRAKE PROBLEM AND SERVICE DEPARTMENTS DISMISS THE COMPLAINTS WHEN THEY FIND NO PROBLEMS WITH THE BRAKES. THIS IS A DESIGN AND SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT NO PARTICULAR SPEED, THE VEHICLE SHIFTED INTO 4-WHEEL DRIVE WHILE DRIVING 70 MPH ON THE INTERSTATE AND AT OTHER SPEEDS ON DIFFERENT HIGHWAYS. . THE FAILURE RECURRED INTERMITTENTLY OVER A ONE YEAR SPAN. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FRONT WHEEL BEARING WAS REPLACED, BUT IT DID NOT RESOLVE THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CLANKING NOISE WAS EXHIBITED FROM THE FRONT PASSENGER'S SIDE WHEEL AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INSIDE BEARINGS ON THE FRONT PASSENGER'S SIDE WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 35,000.

CAPLESS FUEL FILLER ADAPTER BROKEN OFF WHEN GAS PUMP NOZZLE INSERTED DUE TO POOR FORD DESIGN WHICH CAUSES IT TO BREAK OFF VERY EASILY . THERE WAS A PSEUDO RECALL THAT REQUIRES THE CHECK ENGINE LIGHT BE ON WHICH IS NOT THE CASE WITH MY CAR . MANY FORD OWNERS HAVE THE SAME ISSUE . FORD SHOULD PROVIDE COMPLETE REPLACEMENT AS THIS CAPLESS FUEL FILL ASSEMBLY/SYSTEM WAS NOT DESIGNED AND BUILT PROPERLY. THIS CONDITION MAKES MUCH MORE DIFFICULT TO INSERT PUMP NOZZLE INTO CAR. NOT SURE IF THIS IS A SAFETY ISSUE. THANK YOU *TR

WHILE DRIVING ON INTERSTATE 295 JUST SOUTH OF BRUNSWICK, MAINE MY 2010 FORD EXPLORER LOST ALL POWER AND RAPIDLY DECELERATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. I DID MANAGE TO PULL OVER TO THE SIDE OF THE HIGHWAY JUST BEFORE LOSING ALL POWER, BUT I COULD NOT RESTART MY VEHICLE. I THEN HAD MY VEHICLE TOWED TO A FORD SERVICE CENTER, AND FORD INDICATED THAT THE PROBLEM WAS CAUSED BY FRICTION WHICH HAD WORN AWAY THE ELECTRICAL TAPE AND WIRE CASING OF THE ELECTRICAL NODE AND THE WIRING HARNESS AROUND THE FUEL TANK. I AM CONCERNED ABOUT THE SAFETY OF OTHER DRIVERS SHOULD A SIMILAR INCIDENT HAPPEN UNDER HEAVIER HIGHWAY TRAFFIC CONDITIONS. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED WHEN DECELERATING AT LOW SPEEDS OR WHEN REVERSING DURING COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 62,000. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 02/18/114

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE SHIFTER ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE DESIGN OF THE DRIVER AND FRONT PASSENGER SEAT HEAD RESTRAINTS PUSHED THE OCCUPANTS HEAD FORWARD IN AN UNCOMFORTABLE POSITION. SHE TURNED THE HEAD RESTRAINTS AROUND IN ORDER TO ASSUME A COMFORTABLE POSITION WHILE TRAVELING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

THE CRUISE CONTROL INTERMITTENTLY ENGAGES WHEN IT IS TURNED OFF AND THE CAR SPEEDS UP, WHEN THE BRAKE IS PRESSED IT SHUTS OFF MOMENTARILY THEN RE-ENGAGES ITSELF. IT HAPPENS AT ANY SPEED AND THERE IS NO RHYME OR REASON FOR WHY IT HAPPENS. FORD HAS BEEN UNABLE TO RESOLVE THE ISSUE ON 4 DIFFERENT OCCASIONS OVER THE PAST MONTH. *TR

I WAS STUCK IN TRAFFIC AND AS I WAS AT A FULL STOP, I SAW THAT THE CAR IN FRONT OF ME HAD MOVED. SO I BEGAN TO ACCELERATE. WHEN I SAW THE CAR IN FRONT OF ME HAD STOPPED, I WENT TO HIT THE BRAKES AND NOTHING HAPPENED. I HIT THEM AGAIN AND STILL NOTHING, MY CAR KEPT ON GOING. BY THE THIRD SLAM ON THE BRAKES IT FINALLY TOOK HOWEVER I ENDED UP HITTING THE CAR IN FRONT OF ME AND HER THE CAR IN FRONT OF HER. THIS IS NOT OKAY!!! MY VEHICLE IS ONLY 2 YEARS OLD AND I'M NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. WHY HASN'T A RECALL OCCURRED? DOES SOMEONE NEED TO PASS AWAY FOR ONE TO HAPPEN? MY ACCIDENT COULD HAVE BEEN WORSE. AT THE HOUR I WAS TRAVELING THERE IS NORMALLY NO TRAFFIC BUT OPEN HIGHWAY. MY SAVING GRACE WAS THAT THERE WAS TRAFFIC BECAUSE I COULD HAVE BEEN KILLED AND/OR KILLED THE PERSON I ACCIDENTALLY HIT. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THERE WAS AN INCREASE IN THE ENGINE RPMS AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 35,700.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHEN MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL WOULD TIGHTEN AND THE CONTACT WOULD HAVE TO UTILIZE EXTREME FORCE TO RE-CENTER THE STEERING WHEEL UNTIL REACHING 15 MPH. THE CONTACT STATED THAT THE STEERING WOULD THEN RETURN TO NORMAL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND HAD THE STEERING COLUMN REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS FUNCTIONING AS NORMAL. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 31,000.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT HE ACTIVATED THE WINDSHIELD WIPERS DURING SNOWY CONDITIONS AND THE WIPERS LEFT SNOWY STREAKS ACROSS THE WINDSHIELD. THE VEHICLE WAS PARKED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE WINDSHIELD WIPER BLADES WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

THE HEADREST ON MY JUST PURCHASED 2010 FORD EXPLORER TILT SO FAR FORWARD THAT IT IS UNCOMFORTABLE TO DRIVE. AFTER RESEARCHING THIS IT SEEMS TO BE A COMMON PROBLEM. SOUNDS LIKE TO ME THERE SHOULD BE A SAFETY RECALL TO REPLACE THE HEADRESTS WITH ADJUSTABLE ONES. WITH SO MANY COMPLAINTS OUT THERE WHY HASN'T SOMETHING BEEN DONE? *TT

MY WIFE AND I WERE LEAVING OUR LOCAL WALMART STORE AND WE WERE DRIVING IN THE PARKING LOT. WE WERE GOING DOWN A HILL AT APPROXIMATELY 10 MPH AND MY FOOT WAS COVERING THE BRAKE AND WAS NOT ON THE ACCELERATOR. SUDDENLY THE CAR ACCELERATED RAPIDLY WITH THE MOTOR RACING. I IMMEDIATELY PRESSED THE BRAKE WITH BOTH FEET AND STOPPED THE VEHICLE BUT THIS SUDDEN ACCELERATION CAUSED THE CAR TO TRAVEL APPROXIMATELY 50 FEET. IN ANOTHER 30 FEET THE CAR WOULD HAVE GONE OFF A HIGH EMBANKMENT. I AM AN EXPERIENCED DRIVER OF 43 YEARS WITHOUT AN ACCIDENT AND A TRAINED AND EXPERIENCED DRIVER EDUCATION TEACHER, HOWEVER, I WAS FRIGHTENED BY THIS SUDDEN ACCELERATION AND MY WIFE REMARKED THAT SHE WOULD HAVE NOT BEEN ABLE TO STOP THE VEHICLE AND WOULD HAVE BEEN DOWN THE EMBANKMENT. I TOOK THE CAR TO THE DEALERSHIP AND NOTHING WAS FOUND. I AM CURRENTLY DRIVING THE CAR BUT ARE GREATLY CONCERNED ABOUT THE SAFETY OF THE VEHICLE. *TR

I WAS APPROACHING A RED LIGHT AND PRESSED THE BRAKE. THERE WAS A TRUCK INFRONT OF ME, THE HARDER I PUSHES THE BREAK THE MORE THE ENGINE TRIED TO ACCELERATE. THE TIRES WERE SCREECHING BUT THE ENGINE WAS STILL TRYING TO GO. ME AND MY KIDS COULD HAVE BEEN SERIOUSLY INJURED AND I WOULD HAVE BEEN HELD RESPONSIBLE FOR HITTING ANOTHER VEHICLE IN THE REAR END. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALERSHIP TOMORROW. HOPING THEY CAN FIND A FIX BEFORE IT SERIOUSLY INJURES MY FAMILY OR SOMEONE ELSE'S LOVED ONES. *TR

INCIDENT HAS HAPPENED 4 TIMES. CAR IS IN DRIVE AND MOVING FORWARD. WHEN MOVING FOOT TO APPLY BRAKE AND PUSHING DOWN ON BRAKE PEDAL THE GAS PEDAL IS ALSO ENGAGED CAUSING THE CAR TO HAVE THE BRAKE AND GAS APPLIED AT THE SAME TIME. THE HARDER I PUSH ON THE BRAKE THE MORE GAS IS GIVEN TO THE ENGINE. SINCE THE CAR IS ALREADY MOVING FORWARD, REMOVING MY FOOT FROM THE BRAKE WILL LET THE CAR MOVE FORWARD. THE FIRST TIME THIS HAPPENED I WAS APPROACHING A RED LIGHT. ONLY BY PUTTING THE CAR IN NEUTRAL WAS I ABLE TO CONTROL THE SITUATION. I TOOK THE CAR TO THE DEALERSHIP AS I THOUGHT THERE WAS A MECHANICAL PROBLEM. THEY COULD FIND NOTHING WRONG. IT WAS ONLY AFTER THE 2ND TIME THIS HAPPENED I REALIZED I WAS APPLYING THE BRAKE AND GAS AT THE SAME TIME. EVEN THOUGH I AM AWARE THIS CAN HAPPEN, IT HAPPENED AGAIN IN MY DRIVEWAY AND AT THE LOCAL POST OFFICE. THE REAL PROBLEM IS GETTING YOUR FOOT OFF THE BRAKE WHILE THE CAR IS MOVING FORWARD AND THEN BACK ON THE BRAKE BEFORE YOU RAM INTO SOMETHING. SO FAR SO GOOD. OTHERS MAY NOT BE AS LUCKY. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER OF THE ROAD. THE CONTACT NOTICED THE SCREWS AND LUG NUT COVERS WERE STILL ATTACHED TO THE TIRE. THE SCREWS WERE FRACTURED AND THE STEEL HAD SHAVED OFF .THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN REPLACED THE HUB ASSEMBLY AND THE BALL JOINT ASSEMBLY. THE APPROXIMATE FAILURE MILEAGE WAS 13,700.

2010 FORD MOUNTAINEER STOPPING AT A RED LIGHT, PUTTING THE BRAKE ON AND THE CAR WOULD NOT STOP. THE ENGINE WAS REVVING AND HAD TO TAKE IT OUT OF GEAR TO STOP THE CAR. *TR

IF FORD EVER DECIDES TO RECALL THESE FORWARD LEANING HEADRESTS PLEASE PUT ME AT THE TOP OF THE LIST WITH ALL OF THESE OTHER COMPLAINTS. FOR MY SAFETY??? THEY HURT! THEY ARE SO UNCOMFORTABLE NO MATTER HOW I ADJUST THE BACK OF MY SEAT. PLEASE FORD SEND OUT MORE COMFORTABLE HEADRESTS OR AT LEAST MAKE THEM AVAILABLE FOR PURCHASE AT A REASONABLE COST. THANK YOU! *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. HE HAD TO QUICKLY DEPRESS THE BRAKE PEDAL AND SHIFT INTO NEUTRAL GEAR IN ORDER TO GAIN CONTROL OF THE VEHICLE. ON ONE OCCASION, THE WHEELS SPUN AS THE VEHICLE TRIED TO MOVE FORWARD WITH THE CONTACTS FOOT ON THE BRAKE PEDAL. THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE CURRENT MILEAGE WAS 16,694. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 06/24/11 *BF UPDATED 06/30/11

WHEN MAKING A FORWARD 90 DEGREE TURN EITHER TO THE RIGHT OR LEFT, THE STEERING WHEEL WILL NOT RETURN SO THAT THE VEHICLE STRAIGHTENS OUT. THE VEHICLE CONTINUES TO TURN UNTIL THE STEERING WHEEL IS STRAIGHTENED OUT MANUALLY. IN REVERSE, THE STEERING WHEEL WILL RETURN AND STRAIGHTEN OUT THE VEHICLE.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED AND THE BRAKE WARNING LIGHT FLASHED INTERMITTENTLY. THE TURN SIGNALS WERE OPERABLE, HOWEVER THE SOUND INDICATOR THAT ADVISED THE DRIVER THAT THE SIGNAL WAS ACTIVATED DID NOT ENGAGE. THE SOUND INDICATOR THAT ADVISED THE DRIVER THAT THE KEYS WERE NOT REMOVED FROM THE VEHICLE HAD ALSO FAILED. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A SERVICE APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 13,800 AND THE APPROXIMATE FAILURE MILEAGE WAS 13,500.

THE ACTIVE HEAD RESTRAINT SYSTEM IN THE 2010 FORD EXPLORER PUSHES MY HEAD FORWARD WHEN I SIT STRAIGHT IN THE SEAT. I CANNOT FIND A COMFORTABLE POSITION WHERE THE "ACTIVE RESTRAINT" IS NOT ACTIVELY PUSHING MY HEAD FORWARD. I UNDERSTAND THE NECESSITY OF MINIMIZING SPACE BETWEEN THE HEAD AND RESTRAINT WHEN IN A REAR-END COLLISION, BUT CAR MANUFACTURERS HAVE OVERCOMPENSATED, CAUSING SEVERE NECK PAIN FOR THOSE WHO SIT STRAIGHT IN THEIR SEATS. THIS IS A PROBLEM NOT ONLY BECAUSE IT'S UNCOMFORTABLE AND POTENTIALLY CAUSES NECK PAIN BUT ALSO BECAUSE DRIVERS HAVE NO OTHER SAFE OPTION. THE OPTIONS ARE: 1) REMOVE THE HEAD RESTRAINT, 2) TURN THE HEAD RESTRAINT BACKWARDS, OR 3) BEND THE BARS SO THE RESTRAINT IS NOT ANGLED FORWARD AS DRAMATICALLY. PLEASE OFFER A SOLUTION TO THIS PROBLEM. OTHERWISE, THE RESTRAINT GUIDELINES WILL CREATE MORE SAFETY ISSUES THAN THEY WERE MEANT TO REMEDY. *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN INCREASED STOPPING DISTANCE WHILE BRAKING AT LOW SPEEDS. THE CONTACT ALSO STATED DURING ONE OF THE FAILURES, THE VEHICLE SURGED FORWARD MOMENTARILY WHEN THE BRAKES WERE APPLIED. THE VEHICLE SURGED MOMENTARILY BEFORE EXPERIENCING AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. AN UNKNOWN REPAIR WAS PERFORMED AFTER THE FIRST VISIT TO THE AUTHORIZED DEALER BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 3,200.

PULLING OUT OF DRIVEWAY APPLIED BRAKES AND CAR KEPT ACCELERATING. APPLIED MORE BRAKE PUT CAR IN NEUTRAL AND RPM SHOT UP OVER 7000. TURNED OFF ENGINE, AND RE-STARTED ENGINE AND CALLED FORD. CAR WAS TOOLED TO FORD, CHECKED AND NO PROBLEMS FOUND. WAS GIVEN FORD SERVICE BULLITEN ABOUT STICKING LINKAGE ON NEW VEHICLES. 03/07/2011 12000 MILES ONCE AGAIN WHILE DRIVING THRU PARKING LOT AT 3 TO 5 MPH APPLIED BRAKES FOR PEDESTRIAN AND ONCE ENGINE ACCELERATED AND HAD TO APPLY HEAVY BRAKING AND PUT IN NEUTRAL TURN OFF BUT THIS TIME WOULD NOT RESTART FOR ABOUT 5 MIN. CALLED FORD DEALER AND WAS TO CALL FORD CUSTOMER SERVICE.

I HAVE A 2010 FORD EXPLORER. THE FRONT PASSENGER SEAT HEADRESTS ARE PITCHED EXCESSIVELY FORWARD CAUSING EXTREME HEAD AND NECK DISCOMFORT. THE ONLY WAY TO ALLEVIATE THIS STRESS IS TO RECLINE THE SEAT TO THE POINT WHERE YOUR HEAD DOESN'T CONTACT THE HEADREST. THIS PUTS STRESS ON YOUR NECK MUSCLES CAUSING STIFFNESS AND HEADACHES. THIS IS A DEFECTIVE DESIGN THAT MUST BE CORRECTED. WHEN I BROUGHT THE VEHICLE IN FOR SERVICING AT 4000 MILES I INFORMED THE SERVICE MANAGER WHO TOLD ME HE GETS LOTS OF COMPLAINTS ABOUT THE HEAD RESTRAINT AND THERE WAS NOTHING HE COULD DO ABOUT IT. PERHAPS FORD CAN PROACTIVELY CITE A REPLACEMENT HEADREST FROM ONE OF ITS OTHER MODELS. I AM NOW TAKING MUSCLE RELAXANTS EVERY NIGHT TO RELIEVE THE STRESS ON MY NECK. *TR

WE HAVE A 2010 FORD EXPLORER THAT IS HAVING BRAKE ISSUES. THE PROBLEM OCCURS WHEN NORMALLY DEPRESSING THE BRAKES. THE BRAKE PEDAL BECOMES SOFT AND THE TRUCK WILL NOT STOP. ONLY AFTER DEPRESSING THE PEDAL AT FULL FORCE WILL THE TRUCK FULLY STOP. IT HAS HAPPENED 3 TIMES NOW. THERE IS NO TELLING ON WHEN IT COULD HAPPEN. IT IS TOTALLY RANDOM. I WAS ALMOST IN A VIOLENT ACCIDENT TODAY. WE ARE BRINGING IT BACK FOR SERVICE IN THE MORNING. IF YOU OWN A 2010 EXPLORER, PLEASE HAVE IT CHECKED OUT. *TR

AIR BAG LIGHT STAYED ON AFTER BELOW ZERO TEMPERATURES BUT AFTER SHUTTING OFF ENGINE AND RESTARTING, IT WENT OUT AFTER 3-4 SECONDS. 2 INCIDENTS: ONE DAY LOW WAS -7 2ND LOW WAS -12 TEMP AT TIME OF ENGINE START AND OCCURRENCE WAS 1ST DAY + 7 2ND + 15 DOES THIS MEAN WHEN BELOW ZERO AIR BAG PRESSURE CHARGE FALLS BELOW A LEVEL THAT CAN OPERATE THE AIR BAG? *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE HEAD REST ON THE DRIVERS SIDE CAUSED HIM EXTREME BACK PAIN AND DISCOMFORT. HE STATED THAT IT WAS A SAFETY ISSUE. THE DEALER WAS CONTACTED AND AGREED WITH THE CONCERN AND WAS TRYING TO FIND A REPLACEMENT FOR THE HEAD REST. THE MANUFACTURER WAS CONTACTED AND WAS ALSO LOOKING FOR A RESOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,400. UPDATED 3/11/11 *CN UPDATED 04/29/11

THE ENGINE SHUT DOWN AT ONLY 14,000 MILES.THERE WAS NO WARNING IT JUST SHUT DOWN. THE DEALERSHIP THAT REPLACED THE ENGINE TOLD ME THERE WAS A SAFETY NOTICE SENT TO DEALERSHIPS BUT THEY DID NOT HAVE TO TELL CONSUMERS. FORD KNOWS SPECIFIC ENGINES THAT COULD BE AFFECTED BECAUSE THEY WERE MANUFACTURED AT SPECIFIC PLANTS BUT HAVE NOT CONTACTED ANYONE. I WAS VERY LUCKY THAT DAY AND DID NOT TAKE THE HIGHWAY BUT A SIDE ROAD INSTEAD. I HAD MY 2 TODDLERS IN THE CAR WITH ME AND COULD HAVE CAUSED A MAJOR DEADLY ACCIDENT. *TR

THE HEADRESTS LEAN SO FAR FORWARD THAT I HAVE TO EITHER LEAN THE BACK OF THE SEAT WAY BACK OR PULL THE HEADREST OUT AS IT IS SO UNCOMFORTABLE I GET A NECK ACHE. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE I HAVE OWNED. *TR

8 DAYS AFTER NEW VEHICLE WAS PURCHASED, I WAS PULLED OVER BY THE SHERIFF FOR NO TAILLIGHTS. THE VEHICLE WAS LATER TAKEN INTO THE DEALER FOR REPAIR AND THEY SAID THE FUSE WAS BLOWN AND THEY REPLACED THE 15AMP FUSE TO THE SMART JUNCTION BOX. ABOUT 50 MILES LATER, A HIGHWAY PATROL DROVE BY AND ANNOUNCED ON THE SPEAKER SYSTEM TO TURN ON THE HEADLIGHTS. I CHECKED AND MY HEADLIGHTS WERE ON, SO I PULLED OVER AND NOTICED THE TAILLIGHTS WERE OUT AGAIN. THE NEXT DAY, THE CAR WAS SERVICED A SECOND TIME AND THEY SAID THEY REPLACED THE BURNED OUT FUSE AGAIN AND DID AN EXTENDED ROAD TEST AND PUT 130 MILES ON THE CAR AND SAID THE TAILLIGHTS ARE WORKING FINE. AFTER 5 DAYS OF BEING WITH THE DEALER SERVICE, WE PICKED UP THE VEHICLE, THE TAILLIGHTS WENT OUT AGAIN AFTER 100 MILES. WE WILL BE IN CONTACT WITH THE DEALER... *TR

WE RENTED A 2011 4X4 EXPLORER FOR A SKI TRIP TO TAHOE. ONCE WE CAME OFF THE PASS, THE RSC LIGHTS CAME ON. THE ANTILOCK AND SLIP LIGHTS ALSO CAME ON. THE CAR LOST ALMOST ALL BRAKING ABILITY ON SNOWY ROADS. IT WAS UNDRIVABLE AND SCARY. THE RENTAL CAR COMPANY RESPONDED IMMEDIATELY AND SENT A NEW VEHICLE OUT TO US GIVEN THE GRAVITY OF THE SITUATION. WE HAD CHAINS ON THE REAR TIRES WHEN THIS HAPPENED. WE HAD 4 KIDS INTHE CAR. HAD THE PROBLEM HAPPENED ON THE PASS, WE COULD HAVE GONE OFF THE CLIFF. WE ALMOST RAN INTO PEOPLE AND A LIGHT POLE. *TR

THE 2010 FORD EXPLORER HEADREST PITCHES YOUR HEAD UNCOMFORTABLY FORWARD. FORGET ABOUT WEARING A PONY TAIL, YOUR CHIN WILL TOUCH YOUR CHEST! PLEASE GET FORD TO REPLACE THE HEADREST! THIS IS NOT A COMFORT COMPLAINT, THIS IS A SAFETY ISSUE! *TR

I RENTED A 2010 FORD EXPLORER YESTERDAY (1-SEPT-2010) WHILE MY CAR WAS BEING REPAIRED--I IMMEDIATELY NOTICED THAT THE FRONT HEADRESTS ARE DESIGNED SO THEY LEAN FORWARD WAY TOO FAR, HITTING THE BACK OF MY HEAD AND PREVENTING ME FROM SITTING IN A COMFORTABLE DRIVING POSITION. TOTALLY RIDICULOUS! GLAD I ONLY WILL HAVE IT FOR A DAY OR TWO; I WOULD NEVER BUY SUCH A VEHICLE, IT HURTS MY BACK AND NECK. *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A TRAFFIC STOP SIGN. THE BRAKES WERE ENGAGED AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT APPLIED HIS FULL BODY FORCE TO THE BRAKE PEDAL REPEATEDLY AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE SAME FAILURE OCCURRED ON A SEPARATE OCCASION. THE CONTACT STATED THE FAILURES WOULD OCCUR AFTER TRAVELING ON THE HIGHWAY FOR A PERIOD OF TWO HOURS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE HEADREST WERE NOT ADJUSTABLE AND VERY UNCOMFORTABLE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS UNAVAILABLE. UPDATED 1/19/2010 UPDATED 01/27/11*JB

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING AT LESS THAN 5 MPH THE CONTACT APPLIED THE BRAKES. YET, THE VEHICLE SURGED FORWARD. THE VEHICLE CRASHED INTO A BUILDING CAUSING FRONT END DAMAGE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED BECAUSE IT WAS STILL ABLE TO BE DRIVEN. THE DEALER HAD NOT BEEN CONTACTED AND THERE HAVE BEEN NO REPAIRS. A POLICE REPORT IS AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 12000.

HEAD RESTRAINT FORCES HEAD INTO DOWNWARD TILTING POSTURE CAUSING MODERATE TO SEVERE DISCOMFORT AFTER ANY EXTENDED PERIOD OF DRIVING. ONLY SOLUTION FOUND WAS TO REMOVE OR REVERSE HEAD RESTRAINT, OR TO RECLINE SEAT TO SEVERELY RECLINED POSITION. UNSATISFACTORY DESIGN FOR THOSE INDIVIDUALS WITH STRAIGHT POSTURE. VERY POOR DESIGN. *TR

2010 FORD EXPLORER LIMITED WITH ADJUSTABLE PEDALS. THE BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER. WHEN I STEPPED ON THE BRAKE MY FOOT CONTACTED THE ACCELERATOR PEDAL AND THE ENGINE ACCELERATED. WHEN THE BRAKE IS FULLY DEPRESSED IT IS BELOW THE LEVEL OF THE ACCELERATOR PEDAL. IF THE FOOT IS NOT FULLY ON THE BRAKE PEDAL, IT CONTACTS THE ACCELERATOR AND THE CAR JUMPS FORWARD. *TR

THE HEAD RESTS ON OUR 2010 FORD EXPLORER LIMITED HAVE SUCH A SEVERE FORWARD PITCH TO THEM THAT THEY MAKE IT VERY UNCOMFORTABLE TO SIT FOR ANY LENGTH OF TIME. DEALER SAYS NOTHING CAN BE DONE. PRIOR TO PURCHASE WE TEST DROVE NUMEROUS OTHER COMPETITIVE VEHICLES AND DID NOT EXPERIENCE THIS SAME ISSUE. AFTER 11 MONTHS OF OWNERSHIP AND ALMOST 14,000 MILES IT IS BECOMING A SAFETY ISSUE FOR US. I AM SERIOUSLY CONSIDERING REMOVING THE HEAD RESTS AND DRIVING WITHOUT THEM. I HAVE TRIED OTHER WORK AROUNDS, RECLINING THE SEATS TO MAKE THE HEAD REST ANGLE MORE ACCEPTABLE, BUT THIS DEFEATS THE SAFETY OF THE SEAT BELT SYSTEM. I'VE ALSO TRIED RAISING THE HEAD REST TO IT'S MAXIMUM EXTENSION, BUT THAT DEFEATS THE VALUE OF THE HEAD REST. WHAT FORD NEEDS TO DO IS REPLACE THE 2010 HEAD RESTS WITH ONE FROM AN EARLIER MODEL. NHTSA SHOULD FORCE FORD TO RECALL THESE HEAD RESTS AS HAZARDOUS. *TR

THE HEADRESTS FOR THE DRIVER AND FRONT PASSENGER SEATS IN THE FORD EXPLORER 2010 PROTRUDE INTO THE BACK OF THE HEAD AT AN EXTREMELY UNCOMFORTABLE ANGLE. I GET HEADACHES ALL THE TIME IF THEY ARE LEFT IN. THE HEADREST ANGLE IS NOT ADJUSTABLE. THIS IS AN AGENCY FLEET VEHICLE. I CAN'T AFFORD TO RISK A POSSIBLE SAFETY HAZARD BY DRIVING WITHOUT THE HEADRESTS IN PLACE. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE FRONT DRIVER AND PASSENGER SIDE HEADRESTS WOULD PROTRUDE INTO THE REAR OF THE OCCUPANTS' HEAD AT A STEEP ANGLE. HE WAS UNABLE TO ADJUST THE HEADRESTS WHERE THEY WERE NOT UNCOMFORTABLE AND PROTRUDING INTO THE REAR OF HIS HEAD. THE DEALER WAS UNABLE TO PROVIDE A REPAIR TO CORRECT THE DESIGN FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 154 AND THE CURRENT MILEAGE WAS 3,232.

THE FORD 2010 EXPLORER FRONT SEAT HEADRESTS AGGRESSIVELY PUSH THE DRIVERS HEAD FORWARD WHEN SEATED IN A NORMAL UPRIGHT POSITION. NO SEAT OR HEADREST ADJUSTMENT IS AVAILABLE TO CHANGE THIS CONDITION. *TR

I HAVE A 2002 FORD EXPLORER W/APPROX. 120M MILES. MY O/D LIGHT STARTED BLINKING AND I GOT A "CK TRANSMISSION" MESSAGE. AFTER EXPLORING THE INTERNET I FOUND OVER 200 OTHER OWNERS COMPLAINING ABOUT THE SAME PROBLEM. I TERRIFIED 2 TAKE 2 MY FORD DEALER AFTER READING COMPLAINTS FROM OTHERS. THE LIGHT STARTS FLASHING AFTER ABOUT 5 MILES FROM STARTING THE CAR. *TR

MY 85 POUND, 55 YEAR OLD, 5 FOOT 3 INCH, GOOD HEALTH WIFE IS NOT PROTECTED BY AIR BAGS WHEN SITTING IN THE PASSENGER FRONT SEAT. AIR BAGS IN MY FORD 2010 EXPLORER ARE DESIGNED TO GO INACTIVE WHEN A PERSON OF MY WIFE'S STATURE IS SITTING IN THE PASSENGER FRONT SEAT THE AUTO COMPANY TRIED SEVERAL DIFFERENT EXPLORERS TO DETERMINE IF THIS WAS THE SAME IN ALL OF THEIR EXPLORERS, ONLY ONE EXPLORER WORKED PROPERLY AND PROTECTED MY WIFE. FORD REFUSES TO OFFER ANY REMEDIES OR REPAIR THIS DEFECT, AND AS INDICATED ABOVE EXISTS IN MORE THAN THE VEHICLE I BOUGHT.. *TR

THE HEADREST IN MY 2010 FORD EXPLORER FORCES YOUR HEAD AND NECK FORWARD IN A VERY UNCOMFORTABLE POSTION. THERE IS NO ADJUSTMENT FOR THE POSITION. *TR

MY 2010 FORD EXPLORER JUMP FORWARD WHILE SITTING STILL WITH MY FOOT ON THE BRAKE. IT HAD HAPPEN TWICE. MAY 15,2010 AND MAY 17,2010. *TR

THE HEAD REST ON MY 2010 FORD EXPLORER LEANS SO FAR FORWARD THAT IT FORCES MY HEAD DOWN AND FORWARD. THE DEALER CANNOT ADJUST IT SO THAT YOU CAN SIT NORMALLY. THE ONLY RECOURSE IS TO REMOVE THE HEAD REST. THIS IS A SAFETY ISSUE BECAUSE YOU CAN'T DRIVE WITH IT AND REMOVING IT REMOVES ANY PROTECTION. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) STUCK ACCELERATOR PEDAL. WHILE DRIVING AT APPROX. 35 MPH ATTEMPTED TO STOP AT RED LIGHT. BRAKES WERE NOT HOLDING MUCH LIKE YOU WOULD EXPERIENCE AFTER DRIVING IN WET WEATHER. WEATHER CONDITIONS WERE DRY. PRESSING HARDER ACTIVATED THE ANTI-LOCK SYSTEM AND EVENTUALLY STOPPED INTO THE MIDDLE OF INTERSECTION. NEAR T-BONE ACCIDENT. ENGINE CONTINUED TO OVER REV UNTIL PLACED INTO NEUTRAL AND TURNING KEY INTO OFF POSITION. RESTARTED FINE, BUT HAD PULSING SPEED LIKE A SURGING FEELING. VIN: [XXX] - AVIS RENTAL*TR

ON MARCH 29 AT 9PM WHILE DRIVING AT 30 MPH AND PASSING A VEHICLE, MY TRANSMISSION STOPPED WORKING. IF FELT LIKE IT DROPPED OUT OF THE BOTTOM OF MY FORD EXPLORER 2004 WITH 63,445 MILES. O/D LIGHT STARTED BLINKING AND CHECK TRANSMISSION WAS ON THE DASH DISPLAY. I IMMEDIATELY BROUGHT IT TO THE NEAREST FORD DEALERSHIP, UNABLE TO DRIVE FASTER THAN 20 MPH OR SHIFT GEARS. REVERSE WAS COMPLETELY NOT WORKING. I HAD REPORTED THAT I SUSPECTED TRANSMISSION PROBLEMS A YEAR PRIOR, AND DEALERSHIP STATED THAT NOTHING WAS WRONG. IN OCTOBER 2009 AT 59,492 MILES I BROUGHT IT IN TO THE SAME DEALERSHIP AND STATED THAT WHILE GOING INTO REVERSE AND OUT OF REVERSE THE CAR MADE A CLUNKING SOUND. SOLENOID BODY WAS REPLACED UNDER WARRANTY. APPROXIMATELY 3,000 MILES LATER TRANSMISSION WAS FOUND TO HAVE A BROKEN DRUM AND NEEDED TO BE REPLACED - WARRANTY HAD EXPIRED. *TR

2010 FORD EXPLORER RENTAL FROM HERTZ. APPROX 3500 MILES. AFTER 10 MILES DASHBOARD RED WARNING SAID "SERVICE RSC IMMEDIATELY" ALSO AUDIBLE ALARM REPEATED EVERY FEW MINUTES. TOOK IT TO FORD DEALER WHO SAID IT WAS A LOOSE WIRE. AFTER 10 MORE MILES, WARNING REPEATED THEN STOPPED. THEN CAR BEGAN TO PULSATE BRAKING PULL TO THE LEFT. HAD TO DRIVE THAT WAY 45 MILES TO AIRPORT TO EXCHANGE THE CAR WITH HERTZ.*DT

JUST BOUGHT A NEW 2010 EXPLORER, TRADING IN OUR 2006. SINCE THIS IS OUR SEVENTH EXPLORER, WE DIDN'T BOTHER WITH A TEST DRIVE. WHAT A MISTAKE!!! WHEN WE WERE DRIVING HOME, WE WERE BOTH VERY UNCOMFORTABLE - THE HEAD RESTRAINTS WERE ANGLED SO FAR FORWARD THAT WE COULD NOT GET COMFORTABLE. WE PRIMARILY USE THE VEHICLE FOR LONG TRIPS, SO THAT WILL BE A MAJOR PROBLEM. I JUST SPENT A FEW HOURS RESEARCHING THE PROBLEM, AND THERE DOESN'T SEEM TO BE A SOLUTION; AND IT'S NOT JUST A FORD PROBLEM. APPARENTLY THEY HAVE TO BE THAT WAY TO MINIMIZE WHIPLASH IN A REAR-END COLLISION. THE ONES ON THE 2006 WEREN'T LIKE THESE, SO THEY MUST HAVE BEEN DEFECTIVE OR DEFICIENT (NOTE TO ALL YOU 2006 OWNERS - MAYBE YOU CAN SUE FORD IF YOU GET A WHIPLASH INJURY) I'VE BEEN DRIVING FOR OVER 50 YEARS, AND NEVER HAD A REAR END COLLISION, SO I'M GOING TO CHOOSE COMFORT OVER THE UNLIKELY CHANCE THAT I'LL NEED THE HEAD RESTRAINT AND EITHER REVERSE IT (THEN IT WON'T WORK) OR TAKE IT OUT!! *TR

THE HEAD REST ON MY 2010 FORD EXPLORER LEANS SO FAR FORWARD THAT IT FORCES MY HEAD DOWN AND FORWARD. THE DEALER CANNOT ADJUST IT SO THAT YOU CAN SIT NORMALLY. THE ONLY RECOURSE IS TO REMOVE THE HEAD REST. THIS IS A SAFETY ISSUE BECAUSE YOU CAN'T DRIVE WITH IT AND REMOVING IT REMOVES ANY PROTECTION. *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE HEADREST ON THE DRIVER AND PASSENGER EXTENDS OUTWARD WHICH FORCES THE PASSENGER AND DRIVERS HEAD FORWARD. THE CONTACT HAS EXPERIENCED DISCOMFORT WHILE DRIVING EVEN WHEN HE ATTEMPTED TO REST HIS SHOULDERS AGAINST THE BACK OF THE SEAT. THE VEHICLE WAS PURCHASED SEVEN DAYS AGO WITHOUT HIM TEST DRIVING IT. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO MAKE ANY REPAIRS SINCE ALL OF 2010 FORD EXPLORERS WERE DESIGNED WITH THAT TYPE OF HEADREST. THE DEALER RECOMMENDED THAT THE CONTACT ROTATE THE HEADREST; HOWEVER, THE DRIVER STATED THAT THE HEADREST WOULD NOT SERVE IT?S PURPOSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100.