1,483 consumer complaints have been filed with NHTSA for the 1996 Jeep Grand Cherokee. Click any complaint to view the full owner description.
ELECTRICAL SYSTEM,ENGINENovember 20, 2024
The contact owns a 1996 Jeep Cherokee. The contact stated while driving at approximately 40 MPH, the vehicle was running rough and then stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The contact had the vehicle towed to the residence. The contact had a mobile mechanic diagnose the vehicle, and it was determined that there was a failure of the manifold. The vehicle was repaired. The contact stated that the vehicle was not running properly and called another mobile mechanic. The second mechanic diagnosed the vehicle and determined that an aftermarket distributor and aftermarket computer had both failed. The contact stated that the distributor and computer were installed previously by another independent mechanic. The contact had purchased the aftermarket parts, Cardone Distributor Part Number 84-4694, and Cardone Computer Part Number: 79-1199 Model Number: 04886961, online. The vehicle was not repaired. The manufacturer was informed of the failure and declined to stand behind the aftermarket computer and distributor parts. The failure mileage was approximately 223,000.
FUEL SYSTEM, GASOLINE,ENGINEFebruary 9, 2024
The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
SUSPENSIONMay 23, 2023
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was informed that the responsibility was on the consumer and the call was disconnected. The contact had not experienced a failure. Parts distribution disconnect.
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEMMarch 19, 2021
THE INSPECTION RECALL ON MY 1996 JEEP GRAND CHEROKEE DID NOTHING TO FIX THE PROBLEM WITH PCM AND CATALYTIC CONVERTER SPECIFIED IN THE DEFECTIVE ISSUE WITHIN THE RECALLS ISSUED. THIS HARMS THE DRIVER, PEDESTRIANS, OTHER PASSENGERS AND MOTORISTS. THE TECH WHERE I WENT TO HAVE RECALL WORK PERFORMED ORDERED PARTS (SEE ATTACHMENT), BUT NOTHING WAS INSTALLED ON MY VEHICLE. ONLY "INSPECTED." THE TECH WAS TOLD OF DETAILED POOR PERFORMANCE AND SYMPTOMS OF A BAD PCM. SUCH AS SHIFTING, STALLING, FUEL ECONOMY & HARD TO START. THE JEEP IS NOT OPERATING OPTIMALLY & THIS COULD MEAN THERE ARE. OTHER PROBLEMS BETWEEN DIFFERENT SYSTEMS. ALL OF THESE ARE INDICATIONS OF A FAULTY PCM. AS WELL AS THE ABS LIGHT BEING ON THE DASHBOARD. THE PCM IS A "CRITICAL" SYSTEM & NEEDS TO BE REPLACED. I'M REQUESTING THAT YOU FIX THIS PROBLEM FOR FREE, AS IT IS DEFECTIVE AND COULD MINGLE WITH OTHER SYSTEMS AND CAUSE A COMPLETE VEHICLE BREAK DOWN. OR REFUND THE COST TO ME IN FULL, INCLUDING LABOR CHARGES, IF I REPLACE/REPAIR MYSELF. IF THIS DEFECTIVE PART IS NOT FIXED, IT COULD RESULT IN PROPERTY DAMAGE, IN WHICH CDJ WOULD BE LIABLE FOR. PLEASE ADVISE AS TO HOW YOU CAN HELP ENFORCE THE MANUFACTURE TO FULLY REPAIR THESE DEFECTIVE PARTS & REMEDY THIS PROBLEM ON FIXING THE FAULTY PCM & CATALYTIC CONVERTER WITHIN A RECALL AND POSSIBLY THE ABS SYSTEM AND TRANSMISSION. THE VEHICLE STALLS ON HIGHWAY, IN PARK, ON THE STREET, WHEN STOPPED AND THEN IT STALLS OUT AND IS HARD TO START. IT ALSO HAS NOT BEEN ABLE TO GO IN REVERSE ( BACK UP). WHICH MEAN IT'S NOT GETTING PROPER LUBRICATION. ALSO, THE ALARM GOES OFF WHEN USING KEY TO GAIN ACCESS. UNHOOKING BATTERY TO RESET DOES NOT HELP.
WHEELSSeptember 2, 2020
HANKOOK OPTIMO H724 P225/75 /R15 102 SLWW TIRES - SET OF 4 TIRES PURCHASED NEW ON 5/25/2018. KEPT UP WITH REGULAR TIRE ROTATIONS AND AIR PRESSURE CHECKS. FIRST REPLACEMENT (SIDE WALL DEFECT) 10/21/2019. FLAT REPAIR 2/24/2020 SECOND TIRE REPLACEMENT (SIDE WALL DEFECT) 8/10/2020. THIS IS HIGHLY SUSPECT AND DETERMINABLE THAT THESE TIRES ARE DANGEROUS AND DEFECTIVE. HANOOK HAS DENIED REMEDY EVEN WITH CITING THE $1.2 MILLION JURY VERDICT + DISCOVERY SANCTIONS I CITED TO DURING MY CONVERSATION WITH THE CLAIMS DIVISION ON 8/10, 9/1 ABD 9/2/2020. ADDITIONALLY, 70,000 MILE TREAD WARRANTY. SELLER HAS DETERMINED THE WEAR RATE IS 46,868 MILES. SELLER'S COMMENT: "THESE TIRES DO NOT LAST LONG" HANKOOK TIRES USA CLAIMS DEPARTMENT ADMITS TO UNUSUAL WEAR BUT INSISTS ITS TIRES ARE "WITHIN NHTSA STANDARDS". SEE HANKOOK V. PHILPOT, 2018 ARK. APP. 546, AT 4-5, 564 S.W.3D 555, 557-58, .HANKOOK'S APPEAL FROM THE CIRCUIT COURT'S ORDER IMPOSING ATTORNEY'S FEES AS A DISCOVERY SANCTION IN HANKOOK TIRE CO., LTD. V. PHILPOT, 2016 ARK. APP. 386, 499 S.W.3D 250., AN ARKANSAS JURY ORDERED SOUTH KOREA-BASED HANKOOK TIRE CO. LTD TO PAY $1.2 MILLION TO A SEVERELY INJURED DUMP TRUCK DRIVER OVER AN ACCIDENT CAUSED BY A TIRE TREAD DEFECT. HANKOOK TIRE CO. ET AL. V. ELMER PHILPOT, CASE NO. 2020 ARK. APP. 316, IN THE ARKANSAS COURT OF APPEALS. THESE TIRES ARE DANGEROUS AND DEFECTIVE TO BLOW OUTS AND SOFTNESS TO ATTRACT RATHER THAN DEFLECT ANY NORMAL ROAD DEBRIS+ THE TIRE TREAD IS ALREADY HALF IT'S DETERMINED WARRANTIED LIFE SPAN WHICH IS A HAZARD IN ITS OWN SEPARATE DEFECT WHICH HANKOOK DOES ACKNOWLEDGE THE LATER BUT NOT THE FORMER..
SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMMarch 11, 2020
THE JEEP WILL START TO SHAKE WHENEVER YOU HIT A BUMP REALLY BAD SHAKING . ALSO WHENEVER YOU COME TO A STOP AFTER DRIVING 10 MILES THE MOST , THE CAR WILL NOT TURN ON AGAIN FOR ABOUT 20 MINUTES. AT SOME POINT I ROCKED THE CAR FROM SIDE TO SIDE AND AFTER THAT IT WILL START. ALSO TOO THE STEERING COLUMN SEEMS LOOSE . MY SHOCKS LIKE IT DON'T EVEN HAVE ANY
ENGINESeptember 16, 2019
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING IN TRAFFIC, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO 21 DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS TESTED FROM TOP TO BOTTOM. THE VEHICLE PASSED INSPECTION EVEN AFTER IT WAS TEST DRIVEN BY THE DEALER. WHEN THE CONTACT BROUGHT THE VEHICLE HOME, THE FAILURE RECURRED. AN UNKNOWN DEALER IN YORK, MAINE DIAGNOSED THE VEHICLE AND FOUND NO FAILURE. THE VEHICLE REMAINED PARKED AT THE CONTACT'S HOME FOR OVER A YEAR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
TIRESJuly 23, 2019
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE EQUIPPED WITH DAYTON QUADRA ET2 TIRES, SIZE: P225/70R15. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE FRONT PASSENGER SIDE TIRE BLEW OUT, CAUSING THE INSIDE BELT AND THREAD TO SEPARATE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 205,000.
SUSPENSION,WHEELSNovember 20, 2018
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL AND VEHICLE JERKED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT AN ALIGNMENT WAS NEEDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
SUSPENSIONNovember 19, 2018
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 70 MPH OVER UNEVEN PAVEMENT, THE VEHICLE STARTED TO VIBRATE UNCONTROLLABLY. THE VIBRATION STOPPED WHEN DECELERATING TO LOW SPEEDS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,000.
STEERINGMay 19, 2018
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT ABOUT 65 TO 75 MPH VEHICLE BEGAN TO SHAKE IN THE FRONT END SO SEVERELY WE HAD TO SLOW COMPLETELY DOWN AND PULL TO THE SIDE OF THE ROAD AND TO A STOP COMPLETELY. THE JEEP IS NOT SAFE TO DRIVE AND I HAVE READ OF OTHER INCIDENTS THAT THEY HAVE NAMED IT THE DEATH WOBBLE. IT COULD HAVE MADE US FLIP OVER AND WE COULD HAVE DIED IN A ROLL OVER. THIS HAS HAPPENED TO US BEFORE AND WE THOUGHT IT WAS THE SHOCKS, BUT THAT HAS EVIDENTLY NOT FIXED THE PROBLEM. IT APPEARS FROM WHAT WE READ AND HAVE EXPERIENCED THAT THIS IS A PROBLEM IN THE FRONT END AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER.
UNKNOWN OR OTHERMay 3, 2018
RECALL ON THE HITCH.
STEERING,SUSPENSION,POWER TRAINApril 26, 2018
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. IN ADDITION, THE POWER STEERING SEIZED AND THEN BECAME LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING GAUGE AND A FRONT END ALIGNMENT WERE NEEDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMApril 3, 2018
CAR USUALLY RUNS FINE COLD BUT WHEN IT GETS TO OPERATING TEMPERATURE IT STALLS UNEXPECTEDLY AND IN DANGEROUS MOMENTS WHILE DRIVING ON ANY ROAD OR FREEWAY AT ANY SPEED. I LOSE ALL POWERED FUNCTIONS LIKE STEERING AND BRAKES. IT WON'T START AGAIN FOR HOURS UNTIL IT HAS COOLED ALL THE WAY DOWN.
STEERING,SUSPENSION,WHEELSAugust 29, 2017
EXPERIENCED DEATH WOBBLE ON FREEWAY AT 45-55 AND TO REGAIN CONTROL HAVE T0 APPLY BRAKES AND ALMOST COME TO A DEAD STOP. SIX MONTHS AFTER, THE STEERING HOUSING CRACKED FOUND TWO OUT OF THE THREE BOLTS HAD SNAPED THE BOLT CLOSEST TO THE FIREWALL HAD THE BROKEN CASTING STILL TOURQE TO THE FRAME. I LOST THE STEERING ON A TURN IN A 15 MPH ZONE
STEERING,SUSPENSIONMay 7, 2017
I HAD MY POWER STEERING BRACKET BREAK INTO 3 PIECES, CAUSING ME TO GO THROUGH 2 PULLEYS AND 4 SERPENTINE BELTS BEFORE FIGURING OUT THE PROBLEM. I HAVE ALSO EXPERIENCED THE "DEATH WOBBLE" A FEW TIMES AT SPEEDS BETWEEN 40-50 MPH. IT IS VERY DISTURBING AND SCARY AND FORCED ME OFF THE ROAD. I HAVE TO SLOW DOWN IMMEDIATELY TO GET IT TO STOP.
STEERING,SUSPENSION,WHEELSApril 1, 2017
FAMILY OWNERSHIP SINCE NEW. RECENTLY STARTED EXPERIENCING THE "DEATH WOBBLE." JEEP TRAVELING ON A HIGH SPEED (ABOVE 60) ROAD STARTS TO SHAKE UNCONTROLLABLY AND IS DIFFICULT/IMPOSSIBLE TO STEER OR MANEUVER. JEEP FEELS LIKE IT IS GOING TO FALL APART. HAPPENS WITHOUT WARNING. HAVE TO STOP OR SIGNIFICANTLY SLOW DOWN BEFORE SHAKING STOPS. THIS IS THE THIRD TIME IN THE PAST SIX MONTHS.
TIRESFebruary 26, 2017
ON 2/21/17 AT 6:25 AM, TRAVELING AT 65 MPH, MY PASSENGER REAR TIRE BLEW OUT AND BECAME DETACHED FROM THE WHEEL. NO EVIDENCE OF PUNCTURE OR VALVE STEM ISSUE. TOOK TIRE REMAINS TO DISCOUNT TIRE IN DURHAM FOR REPLACEMENT. YOKOHAMA YKHTX. P235/75 R15.
STEERINGJanuary 28, 2017
WAS DRIVING ABOUT 60 MPH ON THE WASHINGTON DC BELTWAY WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. SUBSEQUENTLY DIAGNOSED AS THE "JEEP DEATH WOBBLE".
POWER TRAINSeptember 27, 2016
IN DECEMBER 1996 I WAS RAN OVER BY MY JEEP GRAND CHEROKEE IN MY DRIVEWAY AFTER IT JUMPED BACK INTO GEAR FROM PARK. I REPORTED THIS ISSUE IMMEDIATELY TO THE ANCHORAGE ALASKA DEALER WHO HAD TO FIX THE DRIVERS DOOR THAT HAD BEEN DESTROYED IN THE EVENT AND HE STATED THERE WAS NOT A PROBLEM WITH THE GEARSHIFT. I HAD ALSO REPORTED THE ISSUE HERE ON THE NHTSA WEB SITE IN JANUARY OF 1997. I WAS TAKEN TO THE AIR FORCE HOSPITAL EMERGENCY ROOM AT ELEMENDORF AFB ALASKA AND I BELIEVE SUBMITTED THAT INFORMATION AT THAT TIME. SO THIS RECENT PROBLEM WITH AN ACTOR BEING KILLED BY HIS JEEP IS NOT A NEW ISSUE. THERE WAS SOMETHING WRONG WITH THE DRIVE TRAIN AS FAR BACK AS 1996. WHEN I WAS RAN OVER MY JEEP WAS IN PARK RUNNING IN MY GARAGE. IT DRUG ME BACKWARD INTO THE DRIVEWAY WHERE I SLIPPED ON THE ICE FELL UNDER THE CAR AND MY LEFT LOWER LEG WAS RAN OVER BY THE FRONT TIRE. I STILL HAVE COMPLICATIONS FROM THAT INCIDENT.
SUSPENSION,STRUCTURESeptember 20, 2016
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 450,000. UPDATED 12/01/16*LJ
LATCHES/LOCKS/LINKAGESJuly 18, 2016
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FRACTURED AND ALLOWED THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 315,977.
UNKNOWN OR OTHERJuly 1, 2016
WE BOUGHT AN IMPORTED RIGHT-HAND DRIVE JEEP FROM POSTAL PETE, GALENA IL, FOR A MAIL ROUTE. THIS IS NOT SAFETY MAYBE: 1. THE OIL PRESSURE GUAGE, INSTEAD OF BEING REPAIRED IN THE DASH, THEY ADDED AN AUXILLARY OIL GAUGE BELOW THE DASH, WHICH MAKES IT IMPOSSIBLE TO SAFELY LOOK AT THE GAUGE. 2. THE ODOMETER/SPEEDOMETER UNIT DOESN'T MEASURE CORRECTLY I THINK. 3. THE LIGHTS ON THE DASH & CONSOLE DON'T WORK. BECAUSE OF THE TAKATA RECALLS, I LOOKED AT YOUR SITE. WHEN WE COMPLAINED WITH THE DEALER THEIR ATTITUDE WAS TOUGH YOU PAID FOR IT. ALSO THE REAR END WAS BAD. MY HUSBAND WENT BACK BEFORE HE LEFT IL FOR FL. THEY EXCUSED IT SAYING IT WAS TIRES. MY HUSBAND KNEW THEY WERE LYING (HE DOES WORK ON VEHICLES FOR US). WE ENDED UP HAVING TO REPLACE THE REAR END. THIS COMPLAINT IS MORE ABOUT THE IMPORTER POSTAL PETE THAN IT IS ABOUT THE VEHICLE. THEY SHOULD NOT BE ALLOWED TO DO THIS TO CUSTOMERS. ALSO THEY REQUIRED A CHECK IN ADVANCE, THEREBY MAKING IT SO WE COULD NOT REFUSE THE VEHICLE BECAUSE THEY HAD OUR MONEY. NOT NICE PEOPLE. DIS-HONESTY. I RETIRED DEC. 2011. I DON'T REMEMBER PURCHASE DATE. YOU REQUIRE SOMETHING. PICKED UP 11/02/10 REG. 12/07/2010 THANK YOU. ALICIA
ELECTRICAL SYSTEMJune 24, 2016
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER SEIZED WITHOUT WARNING AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
UNKNOWN OR OTHERJune 10, 2016
JEEP DEATH WOBBLE. VIOLENT SHAKING OF A CAR WHEN DRIVING ON HIGHWAYS AND I HAVE TO SLOW DOWN TO BELOW THE SPEED LIMIT TO STOP IT. MULTIPLE TIME OCCURRENCE. HAS BEEN "FIXED" BUT HAS NEVER BEEN FIXED.
ELECTRICAL SYSTEMJune 9, 2016
THE VEHICLE STALLS UNPREDICTABLY IN DANGEROUS SITUATIONS ON THE ROAD ENDANGERING LIFE AND SAFETY. IT ALSO EXHIBITS EXPLOSIVE BACKFIRES RANDOMLY WHICH DESTROYS THE MUFFLER AND ENDANGERS SAFETY. THIS HAS HAPPENED NUMEROUS TIMES WHILE IN MOTION ON THE STREET.
FUEL SYSTEM, GASOLINE,STRUCTUREMay 19, 2016
1996 JEEP GRAND CHEROKEE. CONSUMER SEEKS REIMBURSEMENT FOR TRAILER HITCH INSTALLATION RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD CHRYSLER CLAIMED THE CONSUMER WAS NOT ENTITLED TO REIMBURSEMENT, BECAUSE A MOPAR HITCH WAS NOT INSTALLED ON THE VEHICLE. BUT INSTEAD, THE CONSUMER HAD U-HAUL INSTALL A HEAVY DUTY HITCH AFTER BEING INFORMED BY CHRSYLER HE WOULD BE REIMBURSED. *JB
STEERING,SUSPENSIONMay 4, 2016
DRIVING AT NEARLY 45-50 MPH, THE ENTIRE FRONT END BEGAN TO SHAKE VIOLENTLY UNTIL I SLOWED TO A NEAR STOP. THE STEERING WHEEL BOUNCED BACK AND FORTH MORE AND MORE UNTIL I WAS GOING ABOUT 15-20 MPH. I WAS NOT IN THE PROCESS OF TURNING NOR HAD I JUST COMPLETED A TURN. THERE WERE NO BUMPS TO MENTION EITHER.
STRUCTUREApril 1, 2016
DRIVERS DOOR UPPER HINGE RUSTED WHERE WELDED TO BODY AND SEPARATED FROM BODY . DOOR IS ONLY HELD ON BY LOWER HINGE.
POWER TRAINMarch 9, 2016
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE ROLLED AWAY INDEPENDENTLY AT 5 TO 10 MPH. THE VEHICLE CRASHED INTO THE BOUNTY WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
FUEL/PROPULSION SYSTEMFebruary 3, 2016
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STRUCTUREDecember 16, 2015
SEVERE RUST ALL OVER THE BODY BUT ESPECIALLY ON THE FRAME. HAVE HAD MULTIPLE COMPONENTS FAIL AND CRACK, NOW TAKING IN WATER THROUGH CORNERS OF THE ROOF THROUGH RUST HOLES. PASSENGER SIDE OF FRAME LIKELY TO SEVER UNDER FURTHER DRIVING. RUST ON THE BRACKETS HOLDING THE FUEL TANK TO THE VEHICLE CREATED A HOLE IN THE FUEL TANK. PART WAS REPLACED, NO PICTURE.
POWER TRAIN,FUEL/PROPULSION SYSTEMNovember 13, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
UNKNOWN OR OTHERNovember 10, 2015
THE DEALER SAID THEY WOULD INSPECT THE HITCH, AND REMOVE IT IF THEY DECIDED. THEY WOULD THEN DETERMINE IF REPAIRS WERE NEEDED BEFORE THEY WOULD INSTALL A REPLACEMENT HITCH. I WAS ADVISED THE "REPAIRS WOULD BE AT MY EXPENSE" AND COULD COST "SEVERAL THOUSAND OF DOLLARS" BEFORE A REPLACEMENT HITCH WOULD BE INSTALLED. THEY ALSO SAID "THEY COULDN'T DETERMINE HOW LONG REPAIRS WOULD TAKE" SINCE THEY WERE NOT RESPONSIBLE FOR ALL THE WORK.
ELECTRICAL SYSTEM,ENGINENovember 5, 2015
ENGINE OVER HEAT GET WORSE WHEN A/C IS ON AND IT ALSO HAVE A ELECTICAL PROBLEM THAT KILLS THE BATTERY AFTEN AND ITS NOT THE ALTENATOR REALLY TIRED OF THIS
TIRESSeptember 11, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P235/75R15. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN STATED THAT THE TIRE COULD NOT BE ROTATED BECAUSE OF CRACKS IN ALL FOUR TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,000. THE DOT NUMBER WAS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMAugust 24, 2015
TL* THE CONTACT OWNED A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE REAR OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS UNKNOWN.
STEERING,SUSPENSIONAugust 8, 2015
I EXPERIENCED A "DEATH WOBBLE" IN MY 1996 JEEP GRAND CHEROKEE. IT WAS SO BAD THAT IT BROKE THE GEARS IN THE STEERING BOX AND MADE ME LOSE THE STEERING CONTROL WHILE DRIVING. HAD TO HAVE THE STEERING BOX REPLACED 3 TIMES BECAUSE OF THE WOBBLE OCCURRING MULTIPLE TIMES. HAVE REPLACED ALL RECOMMENDED PARTS AND EVERYTHING LOOKS AND FEELS TIGHT IN REGARDS TO THE STEERING AND SUSPENSION. THE PROBLEM IS CONTINUING TO HAPPEN.
STRUCTUREAugust 3, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRAME WAS EXHIBITING RUST. THE INDEPENDENT MECHANIC CONFIRMED THAT THERE WAS RUST ON THE FRAME AND STATED THAT IT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMAugust 3, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
SUSPENSIONJuly 27, 2015
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STABILIZER ARM WAS DEFECTIVE. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
STEERING,SUSPENSIONJuly 23, 2015
WHILE DRIVING VEHICLE AT APPROXIMATELY 40 TO 45 MPH, HIT A SMALL POT HOLE IN ROAD WITH RIGHT TIRE. FRONT END OF VEHICLE BEGAN TO SHAKE VIOLENTLY WITH FRONT END WOBBLING AND STEERING WHEEL SHAKING BADLY. IT SEEMED LIKE THE VEHICLE WAS ABOUT TO FALL APART. BY SLOWING DOWN SIGNIFICANTLY, IT STOPPED THE SITUATION FROM OCCURRING. IT WAS QUITE JARRING AND VERY DISTURBING. DID SOME INVESTIGATION AND FOUND THIS IS KNOWN AS THE ?JEEP DEATH WOBBLE?. QUITE CONCERNED ABOUT THIS OCCURRENCE.
FUEL SYSTEM, GASOLINE,STRUCTUREJuly 22, 2015
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD RECALL # 13V252000. *JB MA 09/22 UPDATED 01/04/16.*JB
FUEL/PROPULSION SYSTEMJune 15, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000: (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED IN WORSE CONDITION THAN IT WAS GIVEN. THE CONTACT WAS UNABLE TO PUT THE OLD HITCH BACK ON AND THE DEALER REFUSED TO DO THE REPAIR. THE DEALER STATED THAT THE STRUCTURE WAS TOO RUSTY, BUT THE CONTACT DISAGREED. THE FAILURE MILEAGE WAS 246,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEMay 22, 2015
WHILE DRIVING AT APROX. 40-45 MPH, THE JEEP WOULD START TO SHUDDER. EVENTUALLY IT WOULD SHUT OFF. THE JEEP WOULD THEN CRANK BUT NOT START. I HAD THIS PROBLEM HAPPEN FOR ABOUT FOUR TIMES. THREE OF THE TIMES THE JEEP WAS TOWED TO A REPAIR SHOP. TWICE THE PCM UNIT WAS REPLACED AND TWICE THE CRANK POSITION SENSOR WAS ALSO REPLACED. THE LAST REPAIR WAS 1 MONTH AND A HALF AGO. TWO DAYS AGO, THE JEEP STALLED AGAIN DOWN THE ROAD. I WAS TRAVELING WITH MY WIFE AND CHILDREN. WE ALMOST LOST OUR LIVES. A 16 WHEELER ALMOST COLLIDED WITH US DUE THAT I COULD BARELY MANIPULATE THE JEEP BECAUSE IT TURNED OFF ON ME. I TRIED TO DO SOME VISUAL INSPECTIONS UNDER THE HOOD. I HAD ONE OF MY SONS TO WIGGLE THE PCM (COMPUTER) WHILE I CRANKED THE STARTING SWITCH. AT ONE POINT THE JEEP MANAGED TO START AGAIN. THEN IT STALLED THE MOMENT MY SON STOPPED WIGGLING THE PCM. I HAD ANOTHER TOW TRUCK PICK UP THE JEEP AND SEND IT BACK TO THE MECHANIC. CHRYSLER HAS NOT CORRECTED THIS ISSUE ON THE PCM AND PERHAPS MIGHT NOT DO IT UNTIL ONE DAY SOMEONE GETS SERIOUSLY HURT. VIDEOS ON YOUTUBE SHOW OTHER JEEP CHEROKEE OWNERS HAVING THE SAME PROBLEM 1996-2001.
FUEL/PROPULSION SYSTEMMay 19, 2015
JEEP REFUSED TO COMPLETE THE REPAIRS INCLUDED IN THE RECALL: REPORT RECEIPT DATE: JUN 19, 2013 NHTSA CAMPAIGN NUMBER: 13V252000 COMPONENT(S): FUEL SYSTEM, GASOLINE , STRUCTURE POTENTIAL NUMBER OF UNITS AFFECTED: 1,560,000 JEEP ADVISED US THEY ARE UNABLE TO COMPLETE REPAIRS NECESSARY BECAUSE THE REAR OF THE CAR HAS "TOO MUCH RUST". ALTHOUGH, WE RELY ON THE CAR EVERY SINGLE DAY TO GET US TO/FROM WORK AND SCHOOL.
STEERING,UNKNOWN OR OTHERMay 11, 2015
WHILE EXITING ONE FREEWAY TO ANOTHER (ON THE RAMP) AT 60+ MILES PER HOUR, THE ENTIRE FRONT END STARTING SHAKING VIOLENTLY. THE STEERING WHEEL WAS SHAKING BACK AND FORTH. I HAVE SINCE FOUND OUT THIS IS KNOWN AS 'THE DEATH WOBBLE'. WE HAVE SPENT WELL OVER $5000 TRYING TO CORRECT THIS PROBLEM. HOWEVER, THE FRONT END CONTINUES TO REQUIRE WORK IN ORDER TO KEEP IT FROM REOCCURRING.
STRUCTURE,FUEL/PROPULSION SYSTEMApril 21, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTUREApril 20, 2015
MY ISSUES RELATES TO EXISTING RECALL # N45/ NHTSA 13V-252. THE RECALL INDICATES THAT VEHICLES WITHOUT A HITCH WILL HAVE A HITCH INSTALLED BY THE DEALER OR IF A HITCH WAS INSTALLED AFTER THE VEHICLE WAS SOLD THEN CHRYSLER WILL PROVIDE REIMBURSEMENT FOR THE COST. MY QUESTION IS...WHAT ABOUT THE ORIGINAL OWNERS THAT PURCHASED THE VEHICLE WITH THE HITCH AS ORIGINAL EQUIPMENT? WHY ARE THEY (WE) EXCLUDED FROM ANY REIMBURSEMENT? WHY WERE WE NOT CONSIDERED IN THE RECALL EVALUATION? I HAVE CONTACTED CHRYSLER AND HAVE BEEN GIVEN THE TYPICAL CORPORATE RUNAROUND BLAMING THEIR INABILITY TO OFFER REIMBURSEMENT ON THE NHTSA RECALL NOTICE. LOOKS LIKE THE BALLS IN YOUR COURT. *TR
UNKNOWN OR OTHERApril 19, 2015
RECALL N45 / NHTSA 13V-252 WE HAVE A 1996 JEEP GRAND CHEROKEE THAT WE TOOK TO THE DEALER TO HAVE THE RECALL CORRECTED. THE VEHICLE CAME WITH A GAS TANK SKID PLATE AND TRAILER HITCH. WE WERE INFORMED BY THE DEALER THAT THE OLD HITCH AND SKID PLATE WOULD BE REMOVED AND A NON-FUNCTIONAL TRAILER HITCH WOULD BE INSTALLED. REQUIRING SIGNATURE THAT WE WOULD NOT TOW WITH THE VEHICLE. IT CAME WITH BOTH AN OFFROAD AND TOWING PACKAGE FROM THE FACTORY WHICH WE DO USE. THIS RECALL REPAIR DOES NOT BRING THE VEHICLE BACK TO ORIGINAL DESIGN CRITERIA! *TR
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMMarch 12, 2015
VEHICLE BEGAN STALLING WHEN COMING TO AN ABRUPT STOP OR BEING JARRED BY A BUMP OR POT HOLE. GRADUALLY PROGRESSED TO RANDOMLY STALLING WHEN APPLYING ANY PRESSURE TO BRAKES OR ANY SLIGHT JARRING. ALL POWER IS LOST AT THIS TIME ALONG WITH ANY CONTROL OF STEERING AND ACCELERATING UNTIL VEHICLE IS TURNED ON AGAIN. RECENTLY VEHICLE REPEATEDLY AND INTERMITTENTLY STALLS WITHOUT ANY PATTERN DURING ACCELERATION OR DECELERATION AT ANY SPEED WITHOUT ANY BRAKING OR JARRING. IT THEN CATCHES ON ITS OWN AND REGAINS POWER. *TR
FUEL/PROPULSION SYSTEMFebruary 23, 2015
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEMFebruary 13, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/14/15 *BF
POWER TRAINJanuary 21, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED THAT THE GEAR LEVER SHIFTED OUT OF THE DRIVE POSITION TO THE NEUTRAL POSITION. IN ADDITION, THE CONTACT STATED THAT THE REAR LIGHT SENSOR, WINDSHIELD SENSOR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
FUEL/PROPULSION SYSTEMJanuary 20, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT SHE ATTEMPTED ON NUMEROUS OCCASIONS TO SCHEDULE AN APPOINTMENT BUT WAS UNABLE DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STRUCTURE,FUEL/PROPULSION SYSTEMJanuary 15, 2015
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTUREDecember 30, 2014
1996 JEEP GRAND CHEROKEE. CONSUMER TOOK JEEP TO DEALERSHIP REGARDING THE REAR STRUCTURE REINFORCEMENT RECALL. HOWEVER, THE DEALER COULD NOT FIX THE VEHICLE, BECAUSE A WELD NUT BROKE LOOSE. *TA
FUEL SYSTEM, GASOLINE,STRUCTUREDecember 18, 2014
1996 JEEP GRAND CHEROKEE. CONSUMER STATES THAT HE IS ENTITLED TO REIMBURSEMENT BECAUSE OF HITCHES INSTALLED AFTER THE PURCHASE. *TA CHRYSLER DENIED THE CONSUMER CLAIM FOR REIMBURSEMENT, BECAUSE THE PURCHASED A HITCH WHEN HE FIRST BOUGHT THE VEHICLE. *JB
FUEL/PROPULSION SYSTEMDecember 17, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
ENGINEDecember 15, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 315,000.
FUEL/PROPULSION SYSTEMNovember 24, 2014
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL, SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/28/2015 *JS
STRUCTURENovember 13, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR HATCH DOOR FAILED TO OPEN AND CLOSE PROPERLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT MENTIONED THAT THE REAR HATCH DOOR WAS NOT ALIGNED PROPERLY WITH THE DOOR LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 193,871.
FUEL SYSTEM, GASOLINE,STRUCTUREOctober 29, 2014
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO HITCH CAMPAIGN. * LD THE CONSUMER ATTACHED THE RECALL LETTER, # 13V252000. THE CONSUMER STATED THE VEHICLE HAD A HITCH, WHICH HE INSTALLED HIMSELF. THE CONDITION OF THE HITCH WAS QUITE RUSTY AND HE WANTED IT REPLACED, VIA THE RECALL. HOWEVER, THE DEALER STATED THE OLD HITCH WAS ADEQUATE. *JB
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)October 29, 2014
DRIVING AT ABOUT 45 TO 50 MPH JEEP GOES INTO A DEATH WOBBLE.. VEHICLE SHAKES SO VIOLENTLY IT ALMOST GOES COMPLETELY OUT OF CONTROL. *TR
FUEL/PROPULSION SYSTEMOctober 24, 2014
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE VEHICLE WAS TAKEN INTO THE DEALER TO SERVICE IT UNDER THE RECALL. THE DEALER STARTED THE REMEDY PROCEDURE BUT WAS UNABLE TO FINISH THE SERVICE DUE TO OTHER PARTS NOT BEING AVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONCE THE REST OF THE PARTS BECOME AVAILABLE THEY WOULD FINALIZE THE REPAIRS AND RECOMMENDED TO NOT USE THE HITCH DUE TO THE CONDITION. THE CONTACT MENTIONED THAT THERE WERE ONLY SIX BOLTS TO HOLD THE HITCH UNTO THE VEHICLE SINCE THE DEALER HAD BUSTED THREE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE TRYING TO PRODUCE THE PARTS AS FAST AS POSSIBLE. THE VIN WAS UNAVAILABLE. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AFTER 4 WEEKS OF WAITING FOR THE PARTS. UPDATED 5/11/15 *JS
FUEL/PROPULSION SYSTEMOctober 17, 2014
BEING THAT RECALL NUMBER: N45 WAS (AND IS) INCOMPLETE,IE, THERE ARE NO PARTS /OEM TRAILER HITCH AVAILABLE AT LOCAL DEALERS; I PURCHASED AND HAD INSTALLED ONE. SHORTLY THEREAFTER, I SUBMITTED RECEIPT AND PROOF OF PURCHASE FOR REIMBURSEMENT. THIS HAS BEEN TO NO AVAIL. ITS QUESTIONABLE IF THERE ARE SINCERE CONCERNS ABOUT THE SAFETY RECALL. *TR
FUEL/PROPULSION SYSTEMOctober 9, 2014
I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER CONCERNING GAS TANK PROBLEMS. I SCHEDULED AN APPOINTMENT AND TOOK THE CAR TO THE DEALER. THEY WERE TO INSTALL A TRAILER HITCH TO CORRECT THE PROBLEM. THEY CALLED AND SAID THEY COULD NOT DO THE WORK BECAUSE THE BUMPER WAS NOT IN LINE AS IT APPARENTLY BEEN HIT. I WAS TOLD NEEDED TO PAY TO FIX THIS BEFORE THEY WOULD DO THE WORK. THE CAR IS 19 YEARS OLD AND CHRYSLER ALLOWED US TO DRIVE IT WITHOUT US KNOWING ABOUT THE EXISTING DEFECT. IT SEEMS QUITE UNFAIR THAT THEY ONLY HAVE ONE METHOD TO REPAIR THEIR DEFECT AND THEY ARE THEN OFF THE HOOK FOR THEIR OWN SAFETY DESIGN FLAW. THIS IS THE ESSENCE OF MY COMPLAINT. *TR
FUEL SYSTEM, GASOLINEOctober 7, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE MANUFACTURER HAD ONLY THREE PARTS WITHIN A YEAR AND WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STEERING,SERVICE BRAKESOctober 4, 2014
AFTER VIEWING WEB SITE FOUND INFORMATION ON THIS 1996 JEEP CHEROKEE THIS RECALL FOR THIS VEHICLE WAS RECALL INCOMPLETE STATUS PURCHASE THIS JEEP IN AUGUST 2011 NOTICE VEHICLE STEERING BOX WAS LOOSE.I FEEL THAT JEEP WAS NOT UNEXPECTED GOOD HAD SO MANY PROBLEMS AS LOOKING INTO THE DATA PURCHASE THIS FROM THIS COMPANY HAVE TO CALLIN FOR VEHICLE THEY FINALLY SHIP THIS IS NOT SAFE.NEEDSOME ASSISTANCES OF GETTING A REFUND THEY HAD TO KNOW THIS SOME INFO WAS SEND A BOUT THE 3RD BRAKE LIGHT NEED TO BE REPLACE THEY NEVER TRY TO COMPLETE THIS BEFORE SELLIN THE VEHICLE THIS IS UNSAFE THANKS GOD FOR THIS WEB SITE OF COURSE RIDING LIKE THIS NOT COOL. *TR
FUEL SYSTEM, GASOLINE,STRUCTURESeptember 26, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) APPROXIMATELY SIX MONTHS AGO. THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEMSeptember 18, 2014
WHILE DRIVING AT 65 MPH THE VEHICLE SHUTS OFF AND WILL NOT START UNTIL THE VEHICLE COOLS AND WILL RUN FOR A WHILE AND SHUT OFF BUT THIS TIME IT WILL TAKE HOURS BEFORE IT STARTS AGAIN WHICH IT WOULD BEGIN TO REPEAT THE PROCESS OF SHUTTING OFF. I CHANGED ALL THE SENSORS AND HAD THE FUEL PUMP CHECKED OUT BUT IT STILL SHUTS OFF. *TR
FUEL/PROPULSION SYSTEMSeptember 16, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
POWER TRAINSeptember 13, 2014
I CAN BE DRIVING AND MY VEHICLE WILL JUST CUT OFF IN TRAFFIC. I HAVE REPLACED ALL PARTS UNDER THE HOOD WITH THE ACCEPTION OF THE MOTOR AND TRANSMISSION. *TR
FUEL SYSTEM, GASOLINE,STRUCTURESeptember 12, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEMSeptember 2, 2014
FOR THREE YEARS, JEEP GC HAS GONE THROUGH 6 DIFFERENT BATTERIES. DRAIN OCCURS RANDOMLY BUT MAY APPEAR TO BE RELATED TO FACTORY REMOTE KEYLESS ENTRY. JEEP HAS ALSO EXPERIENCED OTHER ELECTRONIC POWER SURGES IN PAST (INTERIOR LIGHTS AND GAUGES GOING HAYWIRE, DRIVER/NAVIGATION CONSOLE LITERALLY GOING UP IN SMOKE.) SEVERAL AUTOMOBILE TECHNICIANS HAVE SERVICED THE VEHICLE AND HAVE NOT BEEN ABLE TO LOCATE THE ORIGIN OF THIS PROBLEM. THE PROBLEM, ITSELF, COULD VERY WELL LEAD TO AN ACCIDENT, FIRE, AND EVEN FATALITY. *TR
ELECTRICAL SYSTEM,ENGINEAugust 26, 2014
THE JEEP WILL DIE AT ANY GIVEN TIME, PLACE, TEMPERATURE. NOTHING SEEMS TO MAKE A DIFFERENCE. THE ONLY THING I CAN GET TO MAKE A DIFFERENCE ON WHETHER IT RUNS OR DIES IN PUTTING PRESSURE BY HAND ON THE NUMBER THREE COMPUTER PLUG. NO CHECK ENGINE LIGHT, NO CODES NO NOTHING. JUST A FAULTY COMPUTER DESIGN THAT'S PUTTING MYSELF AND MY FAMILY IN DANGEROUS SITUATIONS ON A REGULAR BASIS. *TR
FUEL SYSTEM, GASOLINEAugust 24, 2014
I RECEIVED A SAFETY RECALL NOTICE # N45/NHTSA 13V-252. THIS NOTICE EXPLAINS THAT THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. CHRYSLER IS SUPPOSED TO INSPECT MY VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE ( PARTS AND LABOR ). MY CAR DOES NOT HAVE A TRAILER HITCH SO THIS NEEDS TO BE DONE. I HAVE CALLED THE LOCAL CHRYSLER DEALER IN MY AREA - ROCKLAND CHRYSLER JEEP ON ROUTE 304 IN NANUET, NEW YORK 10954 - SEVERAL TIMES. FIRST CALL WHEN I RECEIVED THE RECALL NOTICE - SEVERAL MONTHS AGO, I WAS TOLD THAT THERE IS NOTHING FOR ME TO DO AT THIS TIME, SOMEONE WOULD CONTACT ME. NO ONE EVER DID. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1 800 853 1403; I GAVE THEM MY VEHICLE IDENTIFICATION NUMBER AND ASKED FOR AN UPDATE ON THE RECALL AS I WAS CONCERNED ABOUT THE SAFETY HAZARD TO ME AND MY FAMILY. I WAS TOLD THAT MY INFORMATION WAS NOTED AND I SHOULD BE HEARING FROM THE LOCAL CHRYSLER DEALER. I AM STILL WAITING. SEVERAL WEEKS PASSED, NO ONE FROM THE LOCAL DEALER OR CHRYSLER CORP. CONTACTED ME. I CALLED ROCKLAND CHRYSLER AND MADE AN APPOINTMENT FOR MY CAR TO BE INSPECTED BY THEIR TECHNICIANS. I FURTHER REQUESTED THAT THE SAFETY CONCERN NOTED IN THIS RECALL BE DOCUMENTED BY ROCKLAND CHRYSLER. I WAS TOLD I WOULD HAVE TO LEAVE THE CAR WITH THEM FOR SEVERAL HOURS BECAUSE THE INSPECTION WAS SOMEWHAT INVOLVED. TWO DAYS BEFORE MY APPOINTMENT, ROCKLAND CHRYSLER CALLED AND TOLD ME THEY HAD TO CANCEL MY APPOINTMENT BECAUSE THE PARTS WERE ON BACK ORDER. I ASKED FOR AN E T A ON THE PARTS, WAS TOLD THEY DID NOT KNOW - "BACK ORDERED". MY COMPLAINT IS THAT THERE IS AN UNRESOLVED SERIOUS SAFETY DEFECT THAT NEEDS TO BE ADDRESSED NOW. CHRYSLER CORP. SEEMS TO BE TRYING TO AVOID ANY INVOLVEMENT. *TR
ELECTRICAL SYSTEMAugust 22, 2014
TL* THE CONTACT OWNS A 1996 GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO INDICATED THAT SMOKE WAS COMING FROM UNDER THE HOOD. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMAugust 22, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTUREAugust 20, 2014
RECEIVED SAFETY RECALL IN AUGUST, 2013 RECALL NO. N45/NHTSA 13V-252. NO FOLLOW UP. NOTHING HAS HAPPENED. *TR
FUEL SYSTEM, GASOLINE,STRUCTUREAugust 19, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
UNKNOWN OR OTHERAugust 13, 2014
I AM CONTACTING YOUR AGENCY BECAUSE OF A SAFETY CONCERN I HAVE REGARDING THE REPAIRS MADE TO MY VEHICLE IN RESPONSE TO THE RECALL #N45. AS BACKGROUND, I TOOK MY VEHICLE TO A DEALER, MALL OF GEORGIA JEEP, FOR THE REPAIR (I.E., TO REPLACE TOWING HITCH) ON 8.12.2014 AND WAS TOLD THE NEXT DAY THAT I COULD NOT USE THE HITCH THAT HAD BEEN REPLACED. THE MECHANIC HAD STRUGGLED (HE ADMITTED TO ME) TO DO THE JOB AND IT TOOK HIM TWO OR THREE TIMES THE ESTIMATED TIME TO COMPLETE THE WORK. IN FACT, IT TOOK SO LONG THAT I HAD TO GO HOME IN A RENTAL CAR AND HAD TO RETURN THE FOLLOWING DAY TO PICK UP MY JEEP. WHEN I RETURNED ON 8.13.2014, I WAS TOLD THAT I SHOULD NO LONGER USE THE HITCH FOR TOWING. I ASKED WHY AND WAS TOLD THAT THIS WAS THE MANUFACTURER'S GUIDANCE; HOWEVER, I WAS NOT GIVEN ANYTHING, TO THIS EFFECT, IN WRITING. I HAVE TWO CONCERNS: 1) WAS THE SAFETY RECALL REPAIR DONE CORRECTLY GIVEN A) THE DIFFICULTY THAT THE MECHANIC HAD IN DOING THE JOB AND B) THE DEALER NOT STANDING BEHIND THE FIAT CHRYSLER OEM REPLACEMENT HITCH THAT IT HAD INSTALLED; AND, 2) APPARENTLY THE DEALER REPLACED A FUNCTIONING HITCH WITH ONE THAT WAS NOT WITHOUT TELLING ME SO IN ADVANCE. I CONTACTED FIAT CHRYSLER (CASE # 25468706) ON 8.13.2014 AND ASKED FOR AUTHORIZATION TO TAKE MY JEEP TO ANOTHER AUTHORIZED DEALER TO CHECK THE REPAIR WORKMANSHIP, I WAS TOLD THAT I WOULD HAVE TO PAY FOR THIS INSPECTION TO BE DONE. I BELIEVE THAT MY CONCERNS ARE REASONABLE AND DO NOT THINK IT IS FAIR THAT I MUST BEAR THE COST OF A SAFETY INSPECTION. I AM ASKING YOUR AGENCY TO HELP ME GET THIS INSPECTION DONE BY AN INDEPENDENT PARTY, TO BE PAID FOR BY FIAT CHRYSLER, GIVEN THE NATURE AND CIRCUMSTANCES OF THE ISSUES I HAVE RAISED. THANK YOU FOR YOUR TIME AND ATTENTION...UPDATED 10/06/14 *BF UPDATED 3/12/2015 *JS
ELECTRICAL SYSTEM,AIR BAGSAugust 10, 2014
MY HORN HAS NOT WORKED FOR MANY YEARS UNTIL YESTERDAY MY HUSBAND WHO DRIVES MY JEEP RARELY WAS DRIVING IT AND HAD A CLOSE CALL AND HE HIT THE HORN AND IT WORKED? HE TRIED TO DO IT AGAIN AND IT FAILED TO WORK. THIS IS A ONE OWNER CAR AND WE HAVE NEVER TAKEN IT IN TO HAVE IT CHECKED OUT. NOT SURE IF IT HAS SOMETHING TO DO WITH THE AIR BAG ASSEMBLY IN THE STEERING WHEEL OR WHAT IT COULD BE. PLEASE ADVISE IF ANY OTHER COMPLAINTS AND POSSIBLE FIXES FOR THIS PROBLEM. THANK YOU *TR
FUEL SYSTEM, GASOLINE,STRUCTUREJuly 30, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STRUCTUREJuly 29, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
ENGINEJune 19, 2014
THIS WAS MANY YEARS AGO, BUT WITH THE INVESTIGATION INTO ENGINE'S UNEXPECTEDLY SHUTTING DOWN WHILE DRIVING I THOUGHT I SHOULD REPORT. THE JEEP GRAND CHEROKEE WAS A '96 OR '97, NOT SURE ANYMORE. I WAS DRIVING ON A MAJOR ROAD, NOT A HIGHWAY BUT WHERE YOU COULD TRAVEL IN THE 40'S AND THE ENGINE TOTALLY SHUT DOWN. I BROUGHT THE CAR TO A DEALER AND HE COULDN'T FIND ANYTHING WRONG. IT HAPPENED AGAIN, THIS TIME AT A SLOWER SPEED. BROUGHT IT BACK THE DEALER AND AGAIN THEY COULDN'T FIND ANYTHING WRONG. I REFUSED TO TAKE THE CAR BACK UNTIL THEY FOUND AND REPAIRED. HE ASKED IF HE COULD DRIVE IT HOME, HOPING TO REPLICATE ISSUE, HE DIDN'T EVEN MAKE IT OUT OF THE PARKING LOT. THIS WAS A DEALER IN TAMPA, FL, SO HOPEFULLY THERE IS A RECORD OF WHAT THEY FOUND. IT DID NOT HAPPEN AGAIN, BUT WE SOLD THE CAR SHORTLY AFTER. *TR
FUEL SYSTEM, GASOLINE,STRUCTUREJune 5, 2014
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL REPAIRS. *SMD THE CONSUMER STATED AFTER WAITING 90 DAYS OF NOT HEARING FROM CHRYSLER, HE CALLED CUSTOMER SERVICE AND WAS INFORMED THEY WERE STILL WORKING ON THE RECALL AND ASKED THE CONSUMER TO RE-SUBMIT HIS REQUEST FOR REIMBURSEMENT. RECALL # 13V252000. *JB
STRUCTUREMay 29, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.
STRUCTURE,FUEL/PROPULSION SYSTEMMay 28, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REMEDY. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 8/19/14*CN UPDATED 08/28/2014 *JS
FUEL SYSTEM, GASOLINE,STRUCTUREMay 22, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR UPDATED 9/3/14*CN UPDATED 0910/2014 *JS
FUEL SYSTEM, GASOLINE,STRUCTURE,FUEL/PROPULSION SYSTEMMay 21, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
FUEL SYSTEM, GASOLINE,STRUCTUREMay 21, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
ENGINEMay 20, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT FAILED TO RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. THE CURRENT MILEAGE WAS 148,000.
FUEL SYSTEM, GASOLINE,STRUCTUREMay 12, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS NEEDED FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WERE NOT AVAILABLE WITHIN A REASONABLE TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/22/14 MA
ENGINE AND ENGINE COOLING,STRUCTUREMay 2, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS PRIOR TO CONTACTING THE DEALER. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 06/09/14 *BF UPDATED 06/16/2014 *JS
FUEL SYSTEM, GASOLINEApril 29, 2014
TO THIS DATE CHRYSLER HAS NOT FIXED A RECALL NOTICE ISSUED FOR A FUEL TANK HAZARD ON MY 1996 JEEP GRAND CHEROKEE . NO SPECIFIC DATE GIVEN ON REPAIR DATE. CHRYSLER SAY THEY DO NOT HAVE THE PARTS. *JS
FUEL SYSTEM, GASOLINEApril 24, 2014
THE FUEL TANK HAS TWO STRUCTURAL STRAPS TO ENSURE THE TANK IS SAFELY ATTACHED TO THE FRAME. ASSUMING BOTH STRAPS ARE FABRICATED TO THE SAME SPECIFICATIONS BOTH SHOULD BE IN, MORE OR LESS, THE SAME CONDITION AS THEY ARE LOCATED NEXT TO EACH AND EXPERIENCE THE SAME LEVEL OF WEAR AND TEAR. MY VEHICLE HAS ONE STRAP THAT IS IN FINE CONDITION. THE SECOND STRAP HAS RUSTED THROUGH AND NO LONGER PROVIDES THE DESIGNED SUPPORT FOR THE FUEL TANK. CHRYSLER'S POSITION IS THIS IS DUE TO WEAR AND TEAR AND REFUSED TO ACKNOWLEDGE THE DISPARITY BETWEEN THE CONDITION OF EACH STRAP. CHRYSLER HAS HAD ISSUES WITH THESE STRAPS. I BELIEVE IT CAN BE REASONABLY ASSUMED THAT CHRYSLER IS CULPABLE AND SHOULD REPLACE THE DETERIORATED STRAP AT THEIR COST GIVEN THE RISK ASSOCIATED WITH THE CONDITION. I RESPECTFULLY REQUEST THAT THE SAFETY BOARD PRESENT MY CASE TO CHRYSLER TO MAKE ME WHOLE. *TR
STRUCTURE,FUEL/PROPULSION SYSTEMApril 17, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE A YEAR AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTUREApril 11, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THIS PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
FUEL SYSTEM, GASOLINE,STRUCTUREApril 9, 2014
I HAVE BEEN ADVISED YEARS AGO OF A RECALL N45/NHTSA 13V-252 ON THIS VEHICLE. THE DEALERSHIP CONTINUALLY ADVISES THAT THEY DO NOT HAVE THE PARTS. HOW CAN THEY NOT HAVE PARTS FOR A TRAILER HITCH, AND HOW COULD IT TAKE YEARS TO GET THOSE PARTS? I BELIEVE THEY ARE SIMPLY HOPING THE CONSUMER GIVES UP ON GETTING THESE DONE ON AN OLDER VEHICLE. UPDATED 06/19/14
STRUCTURE,FUEL/PROPULSION SYSTEMApril 2, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
STRUCTURE,FUEL/PROPULSION SYSTEMMarch 31, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED NHTSA HAD NOT APPROVED THE REMEDY PART TO PERFORM THE REPAIR WHICH CONTRIBUTED TO THE DELAY. THERE ARE NO FAILURES AT THIS TIME.
FUEL/PROPULSION SYSTEMMarch 31, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMMarch 28, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSMarch 11, 2014
ON JANUARY 24,2014 MY WIFE WAS A FATALITY AFTER A 45 M.P.H. COLLISION WITH A GUARDRAIL BUTT, THEN ROLLING OVER AFTER THE INITIAL IMPACT. THE AIR BAGS DID NOT DEPLOY EITHER ON INITIAL IMPACT OR THE ROLLOVER. SHE WAS WEARING HER SEAT BELT. HAS THERE EVER BEEN A RECALL ON THESE VEHICLES PERTAINING TO THESE AIR BAGS FAILING? MY WIFE MAY STILL BE ALIVE TODAY IF NOT FOR THIS DEFECT. *TR
FUEL SYSTEM, GASOLINE,STRUCTUREMarch 10, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT THE DEFECT COULD POTENTIALLY BECOME LIFE TREATING AND THE MANUFACTURED HAD YET TO PRODUCE A PROPER SOLUTION. THIS RECALL WAS ISSUED JUNE 19, 2013 AND THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
FUEL SYSTEM, GASOLINE,STRUCTUREMarch 6, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
STRUCTURE,FUEL/PROPULSION SYSTEMFebruary 26, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMFebruary 4, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINEJanuary 30, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FUEL TANK FELL FROM THE VEHICLE DUE TO THE STRAPS FRACTURING FROM CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL TANKS AND STRAPS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 219,000. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE GAS TANK AND STRAPS WERE REPLACED.
FUEL SYSTEM, GASOLINE,STRUCTUREJanuary 29, 2014
JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL MAJOR REPAIRS AND VEHICLE FIRE DAMAGE. *SMD THE CONSUMER STATED THE VEHICLE WAS A MAJOR PROBLEM, FROM THE DAY HE FIRST PURCHASED IT. THE ENGINE AND OTHER COMPONENTS WERE REPLACED. EVENTUALLY, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED AFTER THE FIRE, HE LEFT THE VEHICLE IN A SAFE PLACE. HOWEVER, WHEN HE RETURNED, THE VEHICLE WAS GONE, AND HE HASN'T SEEN IT SINCE. THE CONSUMER REFERENCED RECALL # 13V252000.*JB
ENGINEJanuary 13, 2014
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNING ODOR WAS SMELLED IN THE CABIN. THE CONTACT DISCOVERED FLAMES AND SMOKE BEING EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SUDDENLY STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS BUT THE DEFECT COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
STEERINGNovember 13, 2013
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH OVER A POT HOLE, THERE WAS A SUDDEN LOSS OF STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND CONTINUED DRIVING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 97V069000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT WAS A CERTIFIED MECHANIC, HE NOTICED A CRACK IN THE FRAME ON THE DRIVER'S SIDE NEAR THE STEERING GEAR BOX. THE CONTACT PLANNED TO REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
ELECTRICAL SYSTEMOctober 3, 2013
WHILE LEAVING HOME FROM WORK, THE VEHICLE STARTED TO SHUTTER AND FAIL. I MANAGED TO GET HOME AT A SPEED OF 40MPH SINCE I NOTICED THAT AT A HIGHER SPEED, THE VEHICLE WOULD TRY TO STALL. THE NEXT DAY I TRIED TO TURN ON THE VEHICLE BUT IT WOULD NOT TURN ON. I CALLED A CERTIFIED MECHANIC AND RECEIVED INSTRUCTIONS THRU CELL PHONE TO SHAKE A BIT THE CABLES TO COMPUTER COMPONENTS AND CABLES TO DISTRIBUTOR COMPONENTS. THE VEHICLE TURNED ON BUT WITH PROBLEMS. I MANAGED TO DRIVE TO MECHANIC SHOP WHERE THE CHEROKEE WAS LEFT FOR TESTING AND REPAIRS. THE DIAGNOSTICS SHOWED A FAULTY COMPUTER. THE COMPUTER WAS REPLACED. ABOUT THREE MONTHS LATER, THE VEHICLE STALLED AGAIN AT A CROSS ROAD AND TURNED OFF. A TRUCK NEARLY STRUCK ME BECAUSE I COULDN'T GET OUT ON TIME. THE MECHANIC HAD TO SHOW UP AT THE SITE AND HAD SOME PROBLEMS STARTING THE CHEROKEE. THE DIAGNOSTICS, ANOTHER BLOWN COMPUTER. THE MECHANIC ORDERED ANOTHER COMPUTER WITH UPGRADE (HAD TO WAIT ABOUT A MONTH) ORIGINAL CRANK SHAFT SENSOR WAS ADDED. ALL SEEMED TO WORK WELL UNTIL YESTERDAY OCT/2/2013 WHEN I WENT OUT FOR A RIDE WITH MY SON AND THE CHEROKEE STALLED AND TURNED OFF. THE SAME SYMPTOMS AS BEFORE. I HAVE SPENT ABOUT $1,000.00 TRYING TO GET MY JEEP CHEROKEE TO RUN PROPERLY AND NOW I'M AFRAID TO TAKE IT OUT TO THE STREET. I HAVE A FAMILY OF 4 AND I WORRY THAT THE CHEROKEE WOULD FAIL ME BY STALLING AGAIN AT A CROSSROAD CAUSING A FATAL ACCIDENT TO ME OR MY FAMILY BECAUSE OF THIS ELECTRICAL FAILURE. ALL CABLES WERE CHECKED FOR SHORTS BUT NOTHING SOLVES THE PROBLEM. I DID SOME RECALL SEARCH BUT NOTHING OFFICIAL ALTHOUGH SOME JEEP GRAND CHEROKEE USERS REPORT THE SAME PROBLEMS FOR THEIR 4.0L ENGINE (MY JEEP CHEROKEE IS ALSO 4.0L) COINCIDENCE? I LOVE MY CHEROKEE BUT FEEL THAT I CAN'T RELY ANYMORE ON IT AS FOR SAFETY. HAD IT FOR ABOUT 6 YEARS WITHOUT PROBLEMS THE FIRST 5 YEARS. *TR
STEERING,SUSPENSIONSeptember 28, 2013
VEHICLE BEGAN TO SHAKE SEVERELY AND PULL TO THE RIGHT SLIGHTLY. *TR
EXTERIOR LIGHTINGSeptember 11, 2013
WHILE DRIVING TO WORK AT 4:30 AM HEADLIGHTS WENT OUT, THEN CAME BACK ON, SEVERAL TIMES, THIS IS THE SECOND TIME WE HAVE HAD THIS ISSUE, WE REPLACED THE HEADLIGHT SWITCH ABOUT THREE MONTHS AGO, AND IT APPEARED TO RECTIFY THE PROBLEM NOW IT HAS OCCURRED AGAIN. CALLED THE DEALERSHIP IN MY AREA, AND THEY ARE AWARE OF NO RECALLS FOR THIS PROBLEM, BUT AFTER CONDUCTING A WEB SEARCH, I SEE THAT THIS IS A COMMON PROBLEM, HOPEFULLY NO ONE WILL BE INJURED BEFORE THIS DEFECT CAUSES AN ACCIDENT. *TR
STEERING,SUSPENSIONSeptember 9, 2013
CHEROKEE BEGAN TO SHAKE VERY VIOLENTLY ON SEVERAL OCCASIONS RECENTLY AFTER HITTING MINOR BUMPS AT 55 MPH. SHAKING WOULD NOT STOP OR EVEN SUBSIDE UNTIL CAR WAS PULLED OVER. SHAKING SO VIOLENT IT CAUSED AN EXHAUST LEAK. NEVER AN ISSUE UNTIL RECENTLY - SEVERAL RECENT INCIDENTS. *TR
SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTUREAugust 26, 2013
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT BEING NOTIFIED ABOUT SEVERAL RECALL NOTICES. *SMD
ENGINEAugust 8, 2013
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TOWED TO THE RESIDENCE. UPON RESTARTING THE VEHICLE IT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION, STARTER, FUEL PUMP AND FUEL FILTER WERE REPLACED. IN ADDITION TO REPAIRING THE CATALYTIC CONVERTER, THE BATTERY WAS ALSO REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFTER THE REPAIRS WERE PERFORMED. THE FAILURE OCCURRED AT ANY SPEED BEING DRIVEN AND WHILE THE VEHICLE WAS IDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THAT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
ENGINEAugust 6, 2013
MY WIFE, [XXX] WAS DRIVING DOWN I 75 AT 70 MPH AND THE VEHICLE JUST WENT DEAD. SHE COASTED OVER TO THE SHOULDER AND STOPPED. SHE PUT THE VEHICLE IN PARK, TRY TO START THE VEHICLE SEVERAL TIMES, FEARING THE BATTERY WOULD RUN DOWN. THE VEHICLE FINALLY CRANKED, THE VEHICLE STARTED FINE FOR A COUPLE WEEKS AND WENT DEAD IN THE MIDDLE OF TRAFFIC IN DALTON, GA. THE VEHICLE WAS PUSHED TO THE SIDE AND AGAIN SHE SPENT APP. 5 MINUTES, WITH SEVERAL TRIES AND THE VEHICLE FINALLY STARTED. THE VEHICLE HAS STOPPED ON I 75 SEVERAL TIMES MORE. VERY DANGEROUS. THE VEHICLE HAS ALSO REFUSED TO START TWICE AT FIRST, AFTER SETTING FOR A COUPLE HOURS WHILE [XXX] WENT IN SHOPPING. THE VEHICLE DID START. TODAY THE VEHICLE WAS SETTING AT HOME AFTER RIDDING AROUND TOWN FOR A COUPLE OF HOURS AND REFUSED TO START RUNNING THE BATTERY DOWN. I PLACED A CHARGER ON THE BATTERY, GOT A 25% CHARGE AND THE VEHICLE STARTED. THE VEHICLE STARTS EASY, WHEN IT STARTS. THE VEHICLE FOR THE MOST PART IS A GOOD VEHICLE, BUT I AM AFRAID, THIS ISSUE IS GOING TO CAUSE AN ACCIDENT. CAN YOU HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGSJune 12, 2013
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE SITTING IDLE AT A COMPLETE STOP, A TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, PUSHING THE VEHICLE INTO A FOREGOING VEHICLE. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO CONCERNED THAT THE FUEL TANK LOCATION COULD BE A GREATER DANGER IF THERE WAS ANOTHER REAR END CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 183,000.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESJune 7, 2013
AT ANY SPEED OR TERAINE, MY VEHICLE WILL VIOLENTLY SHAKE OUT OF CONTROL!!!!!! IT HAPPENS RANDOMLY, AND FOR THE PAST MONT I HAVE BEEN CHECKING ON WHAT IS CAUSING THIS AS WELL AS THE BEST PLACE TO HAVE THE REPAIRS DONE. I ALSO HAVE SOME OTHER ISSUES WITH THIS VEHICLE AS WELL. THE LAST "SHAKING" INCINDENT HAPPENED WHILE DRIVING OVER AN OVER PASS ABOUT 45MPH, STARTED PRAYING BECAUSE I THOUGHT THAT I WAS ABOUT TO DIE! SO, WANTING THE REPAIRS DONE PROPERLY I CALL A 1-800 JEEP CHRYSLER NUMBER TO ASK FOR A CERTIFIED MECHANIC. WHILE ON THE PHONE I HAD A FEELING TO ASK ABOUT RECALLS. I WAS INFORMED OF ONLY TWO (MINOR) ISSUES. CALLED THE DEALERSHIP, SET AN APPOINTMENT TO HAVE THE RECALL REPAIRS DONE AND AN ESTIMATE OF THE OTHER ISSUES. I DID NOT END UP WITH BOTH RECALLS DONE (THEY DID NOT FEEL THE CONVERTER NEEDED REPLACED)!!! I DECLINED THE PRICE OF THIER ESTIMATE NOT THE REPAIRS! THE ESTIMATE GIVEN ROUGHLY TOTALS $3,929.00! WHICH AFTER CHECKING THIS WEBSITE I FIND THAT A GOOD PART IF NOT ALL OF THE REPAIRS MAY FALL UNDER RECALL!!!! THE MECHANIC I SPOKE WITH SEVERAL TIMES CALLED THIS "SHAKING ISSUE" , "THE DEATH SHAKE" (AND I QUOTE THE MECHANIC,[XXX]) . CHRYSLER DEALERSHIP IN TAHLEQUAH, OK. YATES AUTO SALES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SEATSMay 29, 2013
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE NOTICED THAT THE SEAT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. ..UPDATED 07-05-13 *BF
FUEL/PROPULSION SYSTEMMay 23, 2013
ENGINE SHUDDERS AND STALLS WHILE I'M DRIVING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES. HAVE TO TRY TO PULL OVER OUT OF TRAFFIC. IT USUALLY STARTS BACK AFTER A FEW MINUTES OF TURNING ENGINE OVER. IT MAY RUN A FEW MILES AND THEN SAME THING HAPPENS AGAIN. I HAVE HAD SEVERAL CLOSE CALLS WITH GETTING HIT FROM BEHIND. ALSO, STEERING SHUTS DOWN. HARD TO MANEUVER OUT OF TRAFFIC. HAVE HAD IT CHECKED WITH DIAGNOSTICS. NOTHING SHOWS UP. HAS FUEL FILTER CHANGED ANYWAY, DID NOT HELP. HAD BATTERY, ALTERNATOR CHECKED, SHOW GOOD. I WAS ASTONISHED TO FIND SO MUCH INFO ONLINE THAT PROVES THIS IS A VERY WIDESPREAD PROBLEM THAT IS OBVIOUSLY A MANUFACTURING DEFECT. I AM SURPRISED MANY PEOPLE HAVE NOT BEEN HARMED BY THIS. I AM ALSO VERY SURPRISED THERE HAS BEEN NO RECALL MANDATED TO CORRECT THIS AND INSURE THE SAFETY OF THE OWNERS OF THESE VEHICLES, ALONG WITH THE FOLKS ON THE ROAD THAT WOULD BE INVOLVED WITH A REAR END ACCIDENT. PLEASE UPDATE ME VIA EMAIL AND LET ME KNOW IF THERE IS ANY PENDING ACTION OR PLANS TO HOLD THE MANUFACTURER RESPONSIBLE FOR THEIR DEFECT. I BASICALLY HAVE A VEHICLE THAT IS USELESS AND WORTH NOTHING BECAUSE IT IS NOT DEPENDABLE. *TR
SUSPENSION,ENGINE AND ENGINE COOLINGMay 21, 2013
ALL OF A SUDEN THIS VERY BAD SHAKING PROBLEM HAS OCCURED AT ABOUT 50 MPH. VERY UNSAFE. MY CETIFIED ASE MECHANIC HAS BEEN TRYING TO FIND THE PROBLEM FOR OVER A WEEK NOW - NO LUCK SO FAR. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,ENGINEApril 30, 2013
JEEP ADVERTISES THAT THERE GRAND CHEROKEES CAN WITHSTAND WATER UP TO 20 INCHES DEEP. I BEG TO DIFFER AND I HAVE BEEN LIED TO. WAS DRIVING THROUGH MY NEIGHBORHOOD ON MY WAY TO A BUDDY'S HOUSE A FEW BLOCKS AWAY, I HIT A SMALL PUDDLE ON MY WAY AND MY ENGINE JUST SEIZED UP AND EVERYTHING WENT BALLISTIC. MEASURED THE PUDDLE AND IT WAS A WHOPPING INCH AND A HALF DEEP. HAD MY BUDDY TOW ME BACK HOME TO CHECK IT OUT AND LOW AND BEHOLD, THERE IT WAS, ROD #1 STICKING RIGHT THROUGH MY OIL PAN ABOUT AN INCH. BENT TO HIGH [XXX] AND SHEARED RIGHT OFF (NOTE: ALSO NOTICED THE ELECTRICAL COMPONENTS SAID "JAPAN" AND WHEN I PULLED THE OIL PAN AND PULLED THE ROD, IN BIG BOLD LETTERS "CHINA" STAMPED ON THE ROD") NOW I HAVE A 6000LB PAPER WEIGHT SITTING IN MY DRIVEWAY THAT I CAN DO NOTHING WITH. NOW IF JEEP ADVERTISES THAT THEIR VEHICLES ARE SAFE IN WATER UP TO 20 INCHES, WHY DID AN INCH AND A HALF DEEP PUDDLE HYDROLOCK MY ENGINE RESULTING IN ROD #1 BEING SHOT THROUGH THE OIL PAN AND ALL ELECTRONICS FRIED? HMMMM INTERESTING. ALSO NOTICE HOW THE FOREIGN MASS MARKET PARTS WERE THE ONLY ONES TO FAIL. SEEMS A LITTLE FISHY. IT GRINDS MY GEARS BECAUSE I HAVE BEEN A DIE HARD MOPAR ENTHUSIAST SINCE I WAS BORN, MY FATHER WORKED FOR CHRYSLER FROM THE DAY HE GRADUATED TO THE DAY HE DIED AND SLAVED FOR THE COMPANY AND THIS IS THE PRODUCTS THEY ARE SELLING TO THE AMERICAN PUBLIC. I SMELL [XXX]AND IT PAINS ME TO SAY THAT I WILL NEVER EVER PURCHASE A CHRYSLER PRODUCT FOR THE REST OF MY DAYS........SCREW CHRYSLER AND THEIR FIAT OWNED CORPORATION. I DO NOT SUPPORT FOREIGN PRODUCTS IN ANY WAY SHAPE OR FORM. [XXX]= COMPLETE CRAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SERVICE BRAKESApril 16, 2013
I WAS DRIVING ON A SLICK SURFACE, AS IT WAS RAINING, LIGHTLY. THE PERSON DRIVING IN FRONT OF ME STOPPED SHORT AT A YELLOW LIGHT AND I APPLIED MY BRAKES. MY BRAKES FAILED AND I CRASHED INTO THE VEHICLE, MY AIRBAG DEPLOYED, AND MY FRONT END WAS SMASHED. I WAS TOLD IT WAS A TOTAL. MY BRAKES SHOULD HAVE DONE WHAT THEY WERE SUPPOSED TO DO - WORK. *TR
UNKNOWN OR OTHERMarch 19, 2013
WE HAVE JUST FOUND ONE OF YOUR PRODUCTS ATTACHED TO OUR VEHICLE WITHOUT OUR PERMISSION. THE NAME TAG ON IT IS COUGARSNAKE. WE ARE GOING TO THE MEDIA WITH THIS AND HAVE ATTORNEYS CONTACT YOU. IF YOU CAN TRACE WHO PUT THIS DEVICE ON OUR VEHICLE AND SHARE THAT INFORMATION WITH US WE WILL GO AFTER THEM INSTEAD OF YOU. THIS IS HIGHLY UNPROFESSIONAL AND WE WANT SOME ANSWERS. *TR
STEERINGMarch 15, 2013
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN THEN A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL LOCKED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 4/15/13 *CN
ENGINEMarch 11, 2013
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 312,000.
ENGINEFebruary 13, 2013
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SHAKE BEFORE STALLING WITHOUT WARNING. AFTER ALLOWING THE VEHICLE TO SIT FOR 30 MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CAM SHAFT SENSOR, IGNITION COIL, IGNITION SWITCH, DISTRIBUTOR CAP, CRANK SENSOR, AND THE STARTER WAS REPLACED OVER THE COURSE OF SEVERAL VISITS. THE FAILURE RECURRED AFTER EACH REPAIR. THE ECM WAS REPLACED AND THE FAILURE DID NOT RECUR UNTIL SEVEN MONTHS LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 151,000.
ENGINEJanuary 30, 2013
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHITE SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP AND HEAD GASKET WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE COMPONENTS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 199,400.
ENGINEDecember 10, 2012
STALLING/STUMBLING OF ENGINE, FUEL OR ELECTRICAL WHILE DRIVING AT 35 MILES PER HOUR ON CITY STREET. HAS NEVER STALLED AT FREEWAY SPEEDS, LOW SPEED ONLY. LAST STALLING FRIDAY DECEMBER 7, 2012 ON CITY STREET. PREVIOUS INCIDENT OCCURRED MARCH OF 2012 ON CITY STREETS. *TR
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEDecember 6, 2012
I WAS DRIVING DOWN THE HIGHWAY,AND ALL OF A SUDDEN I HEARD A LOUD NOISE. SO I PULLED OVER TO THE NEAREST GAS STATION AND REALIZED I WAS LEAKING OIL PROFUSELY. THEN I REALIZED THE DRIVER SIDE MOTOR MOUNT HAD BROKEN OFF OF THE ENGINE CAUSING A LARGE HOLE IN THE ENGINE BLOCK. I HAVE TAKEN GREAT CARE OF MY VEHICLE, CHANGED THE OIL EVERY 3,000 MILES, AND THEN THIS HAPPENS AT RANDOM. I DIDN'T HIT ANYTHING TO CAUSE THE MOTOR MOUNT TO BREAK, SO WHY WOULD IT BREAK FOR NO REASON? ANYWAYS, THE LEAKING OIL CAUSED A FIRE BENEATH MY VEHICLE, AND INSIDE THE ENGINE COMPARTMENT. BUT I QUICKLY PUT OUT THE FIRE BY A CONTAINER OF WATER I HAD IN MY VEHICLE. I HAD MY 13 YEAR OLD BROTHER WITH ME AND THANK GOD HE OR MYSELF WAS NOT INJURED. BUT IT CAUSED US GREAT FEAR AND STRESS. *TR
UNKNOWN OR OTHERNovember 21, 2012
ALL ELECTRONIC DOOR LOCKS FAIL TO WORK. CANNOT LOCK OR OPEN THEM WITH THE KEY EITHER. THIS MEANS I CANNOT LOCK MY VEHICLE AT ANY TIME SINCE IT WILL MEAN LOCKING ME OUT AND REQUIRING CALLING ASSISTANCE TO OPEN MY VEHICLE DOOR. *TR
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMOctober 3, 2012
STARTED OUT TO GO TO WORK @ 6 AM TRAVELED WITH NO ISSUES TO THE KIDS SITTER'S HOUSE AND THEN CONTINUED ON TO WORK ON DOUBLE LANE HIGHWAY SPEED LIMIT 60 MPH. THE JEEP STARTED SPUTTER, JERK AND EVENTUALLY DIED, DIDN'T REALIZE IT HAD DIED SO PULLED OFF TO SIDE OF ROAD, TURN THE JEEP BACK ON IT KEPT SPUTTERING, JERKING AND DIED AGAIN. FINALLY, IT BACKFIRED 3 TO 4 TIMES AND STAYED STARTED. CHECK ENGINE LIGHT CAME ON WENT AND HAD THE CODE READ IT STATED IT WAS THE IGNITION COIL AND CATALYST SYSTEM. SO WE CHANGED THE IGNITION COIL AND CATALYTIC CONVERTER, ALONG WITH THE MUFFLER DO TO THE FACT THE BACKFIRING BLEW A HOLE PLUM THROUGH THE MUFFLER. STILL SAME PROBLEMS. HAVE HAD SEVERAL NEAR MISS OF CRASHES, AND BODILY INJURY. NOW IT DOESN'T WANT TO START AND YOU SIT ON THE SIDE OF THE ROAD LIKE I DID FOR 2 HOURS BEFORE IT WANTED TO START UP. *TR
LATCHES/LOCKS/LINKAGESAugust 7, 2012
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE LOCK ON THE DRIVER SIDE DOOR FAILED. THE CONTACT STATED THE DOOR ONLY STAYED CLOSED BY BEING TIED SHUT. THE DEALER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR AND THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 115,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGESJune 24, 2012
DRIVER FRONT, AND BOTH REAR DOOR LOCK ACTUATORS HAVE STOPPED WORKING CORRECTLY. *TR
UNKNOWN OR OTHERJune 20, 2012
WHEN THE PROBLEM STARTED, APPROXIMATELY 7 MONTHS AGO, THE VEHICLE WOULD STALL WHEN I WAS SLOWING FOR A TURN OR A STOP. IT HAPPENS INTERMITTENTLY. FUEL FILTER, FUEL PUMP, TPS, ECM, ETC. HAVE ALL BEEN CHANGED, AND THE PROBLEM KEEPS COMING BACK. LATELY THE VEHICLE STALLS AT DRIVING SPEEDS, AS WELL AS WHEN SLOWING. I HAVE BEEN NEARLY REAR ENDED SO MANY TIMES I CAN'T EVEN COUNT. THE STALLING IS ALWAYS INTERMITTENT, BUT SEEMS THAT IT HAPPENS MOST FREQUENTLY WHEN I AM ON SHORT TRIPS OF AROUND 5 MILES. I WILL GET TO THE STORE AND IT WILL STALL WHILE I AM ENTERING THE PARKING LOT, I START IT BACK UP AND GET INTO A PARKING SPACE, SHOP AND RETURN TO MY CAR, WHICH STALLS AGAIN AS I AM BACKING OUT, SHIFTING FROM REVERSE TO DRIVE. THEN AS I LEAVE THE PARKING LOT IT MAY STALL AGAIN, AND THEN AGAIN ON MY WAY HOME WHILE DRIVING BETWEEN 25-40 MPH. IT IS GETTING INCREASINGLY HARDER TO RESTART. I HAVE NOTICED MANY JEEP GRAND CHEROKEE FORUMS ONLINE WHERE THIS SAME COMPLAINT COMES UP OVER AND OVER. THIS SEEMS TO BE A VERY WIDE SPREAD PROBLEM AND NOBODY SEEMS TO HAVE A REMEDY THAT WORKS. MANY PEOPLE THROW MONEY INTO PARTS JUST GUESSING AT WHAT THE PROBLEM MAY BE. IT SEEMS QUITE UNSAFE, NOT ONLY FOR THE DRIVERS OF THE JEEP GCS, BUT FOR THE PEOPLE BOUND TO REAR END US. *JS
FUEL SYSTEM, GASOLINEJune 15, 2012
SPORADIC GAS LEAK FROM FUEL PUMP HOOKUP ON GAS TANK AT STARTUP. COULD NOT BE DUPLICATED EXCEPT AT RANDOM OCCURRENCES. *JB
ELECTRONIC STABILITY CONTROL (ESC),ENGINEJune 6, 2012
THE ENGINE STALLS RANDOMLY AT VARIOUS SPEEDS.THIS HAS HAPPENED ON BUSY AND DANGEROUS HIGHWAYS.I HAVE REPLACED THE ECM AND GAVE IT A COMPLETE TUNE-UP AND CRANK POSITION SENSOR. THE ENGINE USUALLY RESTARTS AFTER A FEW MINUTES OF SITTING. THIS PROBLEM IS ALL OVER THE INTERNET. NOBODY HAS FIGURED IT OUT. I HATE TO SEE ANYBODY GET HURT OR KILLED BY THIS UNEXPLAINED PROBLEM. *TR
POWER TRAINMay 18, 2012
AT HIGH AND LOW SPEEDS, AND WHEN STOPPED WITHOUT ANY WARNING MY 1996 GRAND CHEROKEE WILL DIE AND IMMEDIATELY STEERING IS LOST. THIS IS TOTALLY FRIGHTENING AND LIFE-THREATENING. THE CAR WILL START IMMEDIATELY TO GET OUT OF ROADWAYS. I'VE SPENT DAYS RESEARCHING THIS SITUATION ON-LINE AND IT IS OUTRAGEOUS THAT THERE IS NO RECALL, THERE ARE YEARS OF COMPLAINTS ABOUT THIS SITUATION . I CALLED JEEP TODAY AT 1-877-426-5337 AND WAS TOLD THE PHONE NUMBER OF A JEEP DEALER, ALONG WITH SINCERE APOLOGIES THAT THERE IS NO RECALL FOR THIS PROBLEM. THE SOLUTION MAY BE THAT 2 SCREWS ASSOCIATED WITH THE PCM ARE TOO LONG. PEOPLE HAVE SPENT THOUSANDS AND THOUSANDS OF DOLLARS FIXING EVERYTHING ON THESE JEEPS BUT NOTHING HAS WORKED. I RESPECTFULLY DEMAND TO KNOW WHY THERE IS NO RECALL, THIS IS A PUBLIC SAFETY ISSUE!!!!! THANK YOU FOR YOUR PROMPT REPLY. LIVES DEPEND ON IT. THIS IS A LIFE-ENDANGERING SITUATION - MINE AND OTHERS. THERE NEEDS TO BE A RECALL NOW. *TR
ELECTRICAL SYSTEMApril 23, 2012
WITH TIME THE BLOWER MOTOR WIRING HARNESS (WHICH IS TOO SMALL FOR THE AMPERAGE) IN THESE VEHICLES INVARIABLY HEATS UP AND MELTS OR BURNS. THE MELTING OF THE HARNESS AND CONNECTOR BEHIND THE BLOWER SPEED SELECTOR SWITCH IN THE DASH AND THE BURNING OF THE SWITCH ITSELF OCCURED IN MY VEHICLE, ALLONG WITH THE FAILURE OF THE BLOWER MOTOR RESISTOR, BUT IN MANY VEHICLES THE RESISTOR IS THE FIRST TO BURN AND FAIL. I HAVE LOOKED AT OVER 20 OF THESE VEHICLES RANGING FROM 1991 TO 1996, AND 30000 TO 220000 MILES, AND EVERY SINGLE ONE ONE THEM HAD THESE COMPONENTS MELTED AND BURNED TO THE POINT OF NOT BEING USABLE, AND MAKING ONE WONDER HOW MANY OTHER VEHICLES HAVE CAUGHT FIRE AND BURNED BECAUSE OF THIS FAULT. SOME OF THESE VEHICLES ALSO SHOWED ASSOCIATED WIRES BURNED OR MELTED IN THE STEERING COLUMN. AN ASSOCIATED SYMPTOM IS THAT THE BLOWER MOTOR CEASES TO FUNCTION, OR (IN THE CASE OF RESISTOR FAILURE, WILL USUALLY WORK ONLY ON HIGH SPEED). THIS SHOWS A DEFECT THAT MAY TAKE TIME TO MANIFEST, BUT WILL ALWAYS OCCUR EVENTUALLY IN EVERY VEHICLE UNLESS THE BLOWER IS NEVER USED. THE BLOWER SWITCH TO RESISTOR WIRING HARNESS AND SWITCH CONNECTOR/PLUG ARE NOT EVEN AVAILABLE FROM DEALERS, BUT THE SWITCH ITSELF AND THE RESISTOR ARE AVAILABLE AS AFTERMARKET ITEMS. HOWEVER, IF REPLACED, THESE WILL FAIL TOO, UNLESS THE WIRING IN THIS CIRCUIT IS REPLACED WITH HEAVIER GUAGE WIRING OR SOMEHOW PROTECTED FROM HIGH AMPERAGE. AS EVIDENCED BY HUNDREDS OF RELATED COMPLAINTS ON INTERNET FORUMS, THIS IS A SERIOUS PROBLEM THAT COULD RESULT IN FIRES, AND POTENTIALLY LOSS OF LIFE. LUCKILY MY FIRE WAS MINOR, DID LITTLE DAMAGE AND WAS QUICKLY EXTINGUISHED. HOWEVER, I'M NOT SURE HOW TO RESOLVE THE ACTUAL PROBLEM PROPERLY, SINCE OEM REPLACEMENT PARTS WILL SOONER OR LATER DEVELOP THE SAME PROBLEMS, AND AVAILABLE AFTERMARKET PARTS ARE NOT IMPROVED OVER THE ORIGINALS. *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)April 1, 2012
CAR STALLS WHILE DRIVING WITH NO WARNING. STALLS ON FREEWAY OR IN CITY DRIVING. THIS IS AN INFAMOUS MANUFACTURING DEFECT ON 96 JEEPS. VERY HAZARDOUS BECAUSE ENGINE CUTS OUT COMPLETELY WHILE IN MOTION. REQUIRES PULLING OVER WITH ENGINE NOT RUNNING TO RESTART ENGINE. JEEP THEN WILL REPEATEDLY DIE AFTER RE-STARTING. SINCE ENGINE DIES WHILE IN MOTION, CARS BEHIND ARE IN REAL DANGER OF COLLIDING WITH MY VEHICLE. THIS ISSUE IS ALMOST IMPOSSIBLE TO FIX WITH NORMAL MECHANICAL PROBLEM-SOLVING. ENGINE LIGHT DOES NOT COME ON. THIS ISSUE IS WELL DOCUMENTED IN ONLINE BLOGS FOR JEEPS WITH THIS PROBLEM. THIS PROBLEM WITH STALLING WHILE IN MOTION POSES A GREAT THREAT TO PUBLIC SAFETY. JEEP/CHRYSLER IS AWARE AND DOES NOT ACKNOWLEDGE THE PROBLEM. *TR
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)March 24, 2012
JEEP STALLS WITHOUT GIVING ANY WARNING SIGN SUCH AS CHECK ENGINE LIGHT. CHANGED SO MANY DIFFERENT PART TO FIX PROBLEM NO ONE KNOWS WHY. WHEN IT DIES DURING THE LEFT TURN MANY TIMES I FEEL SO DANGER. PLEASE LET JEEP KNOW THAT SO MANY PEOPLE ARE IN DANGER BECAUSE OF THEIR FAULTY WORK. *TR
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFebruary 28, 2012
JEEP HAS BEEN STALLING FOR 2 YEARS AT LEAST. STALLS UNDER ALL CONDITIONS, IDLE, HIGH SPEED, COLD OR HOT OUTSIDE TEMP. RECENTLY THE PAST MONTH IT IS STALLING CONSTANTLY AT THE RATE OF 2-5 TIMES PER DAY, AVERAGE MILEAGE 25 MILES PER DAY. STALLS AT HIGHWAY SPEEDS ARE BAD, AND IN TRAFFIC CAN BE DEADLY. STALLS IN INTERSECTIONS ARE WORSE AS THERE IS NOT ENOUGH TIME TO REACT AND GET THE VEHICLE AWAY FROM HEAVY TRAFFIC. BASIC RESEARCH WILL SHOW THAT THOUSANDS OF PEOPLE HAVE THIS SAME EXACT PROBLEM. *TR
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMJanuary 30, 2012
ENGINE SUDDENLY CUT OFF WHILE DRIVING, POWER BRAKES AND STEERING WERE IMMEDIATELY LOST, ALTHOUGH LIGHTS AND GAGES REMAINED OPERATIONAL. BATTERY AND GROUNDS TESTED FINE. CAP, ROTOR AND PLUGS ARE ALL NEW, WIRES AND COIL TEST FINE, AND VEHICLE HAS NEW MOPAR CRANK POSITION AND THROTTLE POSITION SENSORS. RESEARCH ON JEEP TECHNICAL SITES FINDS IDENTICAL PROBLEMS BEING TRACED TO FAILURE OF POWER CONTROL MODULE PCM, SOMETIMES ALSO REFERRED TO AS ENGINE CONTROL MODULE (ECM). *TT
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMJanuary 23, 2012
THIS IS A COMMONLY KNOWN DEFECT WITH THESE JEEPS WHICH HAS NEVER BEEN ADEQUATELY ADDRESSED BY THE NHTSA. SOMEONE IS GOING TO GET KILLED IF THE MANUFACTURER IS NOT HELD RESPONSIBLE. INFAMOUS STALLING PROBLEM. WHETHER GOING 10 MPH OR 70 MPH, VEHICLE WILL STALL WITH NO WARNING. GENERALLY WILL RE-START AFTER TURNING OFF IGNITION, BUT NOT ALWAYS IMMEDIATELY. ON MY JEEP, I HAVE REPLACED THE COMPUTER MODULE, CRANKSHAFT POSITION SENSOR, FUEL PUMP, FUEL FILTERS, MAF SENSOR, DISTRIBUTOR CAP, ROTOR, PLUGS AND PLUG WIRES. I HAVE HAD THE COMPUTER MODULE WIRING HARNESS REWORKED. STILL STALLS, AND I HAVE BEEN FORCED TO PARK THE JEEP FOR SAFETY REASONS. *TR
SUSPENSIONDecember 19, 2011
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRACKET THAT HELD THE FRONT AXLE IN PLACE FRACTURED. IN ADDITION, THE VEHICLE HAD NO BUMPER AND COULD RESULT IN INJURIES IF THERE WAS A CRASH. THE CONTACT ALSO NOTICED THAT THE SUPPORT ARMS FOR THE AXLE WERE CORRODED. THE DEALER ADVISED THE CONTACT TO REPLACE THE FRONT AXLE BRACKETS, SUPPORT ARMS, AND INSTALL A NEW BUMPER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
ELECTRICAL SYSTEMDecember 16, 2011
LIKE MANY OTHER JEEP GRAND CHEROKEE FROM 95 - 99 MY JEEP HAS STARTING CUTTING OUT FOR NO APPARENT REASON. MANY COMPONENTS HAVE BEEN CHANGED. THIS IS A WIDELY DOCUMENTED PROBLEM OF POOR QUALITY CONTROL LEADING TO SOLDER JOINT FAILURES ON THE ECM BOARD. THIS CAUSES AN INTERRUPTION OF THE SIGNAL AND CAUSE THE VEHICLES ENGINE TO DIE OR SPUTTER AT ANY SPEED OR TIME. I DO NOT UNDERSTAND WHY THIS HASN'T BEEN RECALLED WHEN THE PROBLEM IS SO WELL DOCUMENTED ON NUMEROUS JEEP WEBSITES. THIS JEEP ALSO SUFFERS FROM THE 50MPH SHAKE. *TR
VISIBILITYDecember 16, 2011
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEATING UNIT WAS ACTIVATED AND THE VEHICLE BEGAN TO MISFIRE. THE CONTACT LIFTED THE HOOD AND FOUND THAT THE SWITCH FOR THE HEATING FAN HAD FAILED AND A SMALL FIRE STARTED FROM UNDER THE HOOD. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PART NEEDED FOR REPAIRS WAS NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 167,275.
ELECTRICAL SYSTEM,EQUIPMENTAugust 22, 2011
1996 JEEP GRAND CHEROKEE LTD., 4.0/6CYL./AUTO TRANS. RANDOM INTERMITTENT STALLING AND/OR BUCKING WHILE DRIVING, STALLING AT STOP SIGNS, RESTARTS IMMEDIATELY SOMETIMES (OR NOT). STALLING AND/OR BUCKING MAY OCCUR AT 70 MPH OR 35 MPH. JEEP WILL BE RUNNING PERFECTLY FOR MILES AND THEN JUST STALL (AT 70 MPH ON INTERSTATE WHILE MERGING WITH ANOTHER INTERSTATE IS VERY STRESSFUL AND DANGEROUS.. IE. I75 AT KNOXVILLE, TENN. OR I71 AT I 270 IN COLUMBUS, OHIO. MANY TIMES IT WILL STALL WHILE CROSSING A STATE HIGHWAY FROM A STOP SIGN ON A COUNTY ROAD. ALSO OCCURS ON COUNTY ROADS WHILE CRUISING ALONG AT 45 TO 55 MPH. IT IS TRULY A RANDOM AND INTERMITTENT PROBLEM ...AND VERY DANGEROUS. I HAVE BEEN HONKED AT, CURSED AT, NEARLY BROADSIDED,/REARENDED TOO MANY TIMES TO EVEN BEGIN TO COUNT. PROBLEM HAS BEEN ONGOING FOR 4 YEARS. REPLACING THE PCM WORKS FOR MAYBE 2 MONTHS THEN PROBLEM RETURNS SOMETIMES WORSE THAN BEFORE (HAVE REPLACED AT LEAST 4-5 TIMES...OR MORE!! JEEP DEALER CAN CONFIRM) HAVE REPLACED CRANK SENSORS, 02 SENSORS, SPEED SENSORS, WIRING HARNESS PLUGS, MUFFLER, CATALYTIC CONVERTER, DISTRIBUTER, PLUG WIRES AND MISC. WIRE JUMPS AND REPAIRS, REBUILT TRANSMISSION, BATTERY. PROBLEM IS SOMETIMES NOT EVEN MADE ANY BETTER AND "ALWAYS" RETURNS IN A FEW DAYS OR MONTHS IF BETTER AT ALL. I BELIEVE IT TO BE A POOR PCM DESIGN, BUT ADMITTEDLY AM NOT A MECHANIC BUT AN ENGINEER AND SURVEYOR. MANY OTHER 1996 JEEP GRAND CHEROKEE OWNERS SHARE MY STRESS AND AGGRAVATION. SOME THINK IT THE 2 TORQUE SCREWS WEARING THOUGH AND SHORTING OUT ON THE PCM HOUSING AT THE PLUGS (TOO LONG). I HAVE SPENT, "LITERALLY" THOUSANDS OF DOLLARS OVER THE PAST 4-5 YEARS. RUNS GREAT 75-85 PERCENT OF THE TIME...BUT WHEN IT DECIDES TO STALL IT JUST DOES IT...STOPPED, ACCELERATING FROM STOP, SLOWING DOWN FROM 55 TO 35 MPH, CRUISING ALONG AT 50 TO 75 MPH. I DO NOT UNDERSTAND WHY YOU DO NOT MAKE JEEP FIX THIS PROBLEM (WHATEVER IT IS) BEFORE SOMEONE GETS KILLED...LIKE ME. IS IT ABOUT THE MONEY? HOW MANY MILLIONS IS ONE LIFE? *TR
ELECTRICAL SYSTEMAugust 5, 2011
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONER ACTIVATED ON HIGH, SMOKE BEGAN TO EMIT FROM THE IGNITION SWITCH. THE AIR CONDITIONER WAS TURNED OFF IN ORDER TO STOP THE SMOKE FROM EMITTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,015.
POWER TRAIN,ELECTRICAL SYSTEMMarch 10, 2011
RANDOM STALLING, SUDDEN TRANSMISSION SLAMS AND DROP DOWNS. *TR
TIRESDecember 30, 2010
PRIMEWELL TIRES SOLD AT FIRESTONE ARE ADVERTISED AS ALL SEASON. I BOUGHT THESE TIRES IN FEB 2010. ON DEC 26TH 2010, WE HAD A SNOWSTORM IN HAMPTON AREA. I HAD TO GO OUT AND FOUND OUT THE TIRES HAVE ABSOLUTELY NO TRACTION ON SNOW. THESE TIRES ARE DANGEROUS FOR WINTER CONDITIONS. I LOST CONTROL OF THE VEHICLE SEVERAL TIMES. ON THE WAY HOME, I WAS GOING APPROXIMATELY 15MPH WHEN ALL FOUR TIRES LOSS TRACTION DUE TO A 15 TO 20 MPH WIND AND ENDED UP IN A DITCH. THE NEXT DAY I REPLACED THE TIRES WITH KELLY EXPLORER TIRES AND HAD NO TROUBLE NEGOTIATING THE SNOW. THESE TIRES NEED TO BE PULLED FROM THE MARKET OR A WARNING GIVEN TO CONSUMERS. THEY ALSO LOSE TRACTION ON WET ROADS EASILY. AS STATED, THEY ARE ADVERTISED AS " TIRES DELIVER ALL-SEASON TRACTION ". *TR
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,EQUIPMENTNovember 30, 2010
STALLS IN THE MIDDLE OF TRAFFIC WHILE DRIVING. ALMOST KILLED ME AND MY KIDS TODAY. *TR
ENGINE AND ENGINE COOLING,AIR BAGSNovember 5, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED (AFTER INSPECTING) BUT WERE UNABLE TO DIAGNOSE THE REASON WHY THEY DID NOT. THE VEHICLE ALSO STALLED INTERMITTENTLY BEFORE THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 136,000.
SUSPENSIONOctober 11, 2010
1996 JEEP GRAND CHEROKEE HAS THE DEATH WOBBLE WHEN YOU GET UP TO 50 MPH AND HIT A BUMP THE FRONT END STARTS SHAKING SO BAD IT FEELS LIKE YOU ARE ABOUT TO LOOSE CONTROL THE ONLY WAY TO STOP IT IS TO SLOW DOWN TO ABOUT 20 OR 30 MPH. *TR
TIRESSeptember 27, 2010
ON NOV.2007 I PURCHASED 4 BRIDGESTONE DUELER H/T 684II , P245/70/R16 TIRES FOR MY JEEP CHEROKEE LIMITED. THE CAR HAD 67,000 MILES ON IT. IN SEPT 2010 I TOOK THE CAR INTO STS FOR THE 4TH TIME FOR A BALANCE AND WHEEL ALIGNMENT, AS THE CAR ALWAYS PULLED TO THE LEFT SINCE I PUT THE TIRES ON. THE CAR NOW HAS 97,000 MILES ON IT AND THE TREADS ARE WORN ON THE SIDE OF THE TIRES NOT THE MIDDLE OR INSIDE SIDE. STS IS NOW SAYING I NEED NEW TIRES. WHY DID THEY ONLY WEAR ON THE OUTER SIDE OF THE TIRE AND NOT IN THE MIDDLE OR OTHER SIDE. FOR THE MONEY I PAID, THESE TIRES ARE A PIECE OF JUNK. I HAVE HAD BF GOODRICH AND HAD TIRES MUCH LONGER THAN THESE. *TR
SEAT BELTSSeptember 23, 2010
FRONT END COLLISION WITH BRIDGE. PASSENGER SHOULDER HARNESS DID NOT CATCH TO RESTRAIN PASSENGER. PASSENGER SUFFERED SEVERE FACIAL AND CLOSED HEAD INJURY. *TR
FUEL SYSTEM, GASOLINESeptember 22, 2010
S10 APPROPRIATE HANDLING-LETTER TO THE SECRETARY FROM COMPLAINT REGARDING A 1996 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HIS WIFE WAS REAR ENDED WHILE DRIVING. UPON IMPACT, THE REAR OF THE JEEP WHERE THE GAS TANK WAS LOCATED IMMEDIATELY BURST INTO FLAMES. THE CONSUMER'S WIFE WAS BURNED TO DEATH. THE CONSUMER STATED THE JEEP WAS DESIGNED WITH AN UNPROTECTED FUEL TANK LOCATED IN THE MOST VULNERABLE POSITION BEHIND THE AXLE AND BELOW THE BUMPER WITH NO TYPE OF PROTECTION.*JB UPDATED 10/06/10*JB
FUEL SYSTEM, GASOLINEAugust 27, 2010
EVERY TIME I FILL UP MY 96 JEEP GRAND CHEROKEE LAREDO AT A GAS STATION I NEED TO PUMP IT IN SLOWLY AND MANUALLY. THE NOZZLE, IF SET ON HIGH OR LOW IMMEDIATELY CLICKS OFF. IF IT DOES NOT SHUT OFF, IT SPEWS FUEL OUT OF THE FILLER. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 2 YEARS. THIS HAPPENS REGARDLESS OF HOW MUCH FUEL IS IN THE TANK BEFORE I START THE FILLING PROCESS. PUMPING THE FUEL MYSELF IS GETTING OLD. I LIVE IN NJ WHERE THE CUSTOMER IS TECHNICALLY NOT ALLOWED TO DO THIS AS OUR STATIONS ARE FULL SERVICE AND THIS MUST BE DONE BY AN ATTENDANT. FORTUNATELY, I GO TO THE SAME STATION AND THEY ARE USED TO ME DOING IT MYSELF. OTHERWISE THE ATTENDANT HAS TO BABYSIT THE NOZZLE AND PUMP IT IN SLOWER THAN THE SLOW SETTING. I HAVE TRIED OTHER BRAND GAS STATIONS AND STILL HAVE THE OVERFLOW PROBLEM. *TR
SEATSAugust 27, 2010
THE DRIVER'S SEAT OF MY VEHICLE BROKE. THE SEAT IS UNABLE TO SIT FULLY UPRIGHT AS THE BRACKETS HOLDING IT IN PLACE (TO RAIL) ARE BROKEN. THE METAL APPEARS TO BE ACTUALLY TORN. 1996 JEEP GRAND CHEROKEE LAREDO (6 CYL). *TR
STRUCTUREAugust 11, 2010
WHILE DRIVING 10 MPH THE MOTOR MOUNT BOLTS SHEARED OFF WITHOUT WARNING AND CAUSED ENGINE TO DROP THREE INCHES. WAS MY BIRTHDAY TODAY. HAPPY BIRTHDAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SERVICE BRAKES, HYDRAULICJuly 8, 2010
THIS IS A TEST FROM DOT OIG REGARDING AUDIT 10M3003M000. PLEASE CALL SCOTT AT XXX-XXX-XXXX. FOLLOW-UP BY FB, TM, AND LH ON 7/9/2010.
STEERINGJune 28, 2010
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IT "SHIMMIES" ALL OVER THE HIGHWAY. HE STATED THAT THE STEERING BOX IS DEFECTIVE BECAUSE ONE OF THE ATTACHMENT LUGS ON THE BOX IS BROKEN. THE LOWER CONTROL ARMS HAVE BEEN RE TORQUE-D BY THE OWNER APPROXIMATELY ONE WEEK AGO AND SO FAR THE FAILURE HAD NOT RETURNED. THE DEALER WAS UNABLE TO DETECT THE FAILURE. THE FAILURE MILEAGE IS APPROXIMATELY 50,000. THE CURRENT MILEAGE IS APPROXIMATELY 115,000.
ENGINE AND ENGINE COOLINGJune 3, 2010
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN DRIVING AT VARIOUS SPEEDS AND WHEN SITTING IDLE. IN ADDITION, THE ELECTRICAL SYSTEM WOULD FAIL WHEN THE VEHICLE WOULD STALL. THE DEALER REPLACED THE SPARK PLUGS, WIRES, ROTOR CAP, THROTTLE BODY, FUEL FILTER, 02 SENSOR, PVC VALVE, UNKNOWN HOSES AND COUPLINGS. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE ANY DIAGNOSTIC CODES. THE APPROXIMATE FAILURE MILEAGE WAS 206,000 AND THE CURRENT MILEAGE WAS 209,000.
SEATSMay 11, 2010
UNDERSIDE OF FRONT SEAT (METAL RAIL CONNECTING TO TRACKS) BROKE SUDDENLY NEAR RETAINING BOLTS ON BOTH FRONT CONNECTIONS. METAL WAS FLIMSY (1/8 IN OR SO) AND DID NOT APPEAR TO BE REINFORCED AGAINST SHEAR (UP/DOWN) STRESS AT CONNECTION POINT TO ACCOMMODATE SEAT MOTION WHEN DRIVERS GOT INTO/OUT OF VEHICLE. I WAS JUST GETTING IN TO GO TO WORK WHEN IT FAILED, BUT IT COULD JUST HAVE EASILY HAPPENED IN TRAFFIC OR AT A TRAFFIC STOP. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMApril 30, 2010
MY VEHICLE STALLS WHEN IT IS HOT OUTSIDE. I HAVE HAD THE COIL REPLACED THEN I HAD THE CATALYTIC CONVERTER REPLACED AND O2 SENSOR AND IT STILL STALLED ON START UP. I TOOK IT TO THE DEALERSHIP AND IT STALLED AND THEY TOLD ME IT WAS MY FUEL PUMP. I SPENT 965 ON A FUEL PUMP I DIDN'T NEED BECAUSE IT IS STILL STALLING AND THEY HAVE NO CLUE WHY. I SEEN THIS PROBLEM ON MEAN FORUMS. I THINK THE DEALER SHOULD BE AWARE OF THIS PROBLEM AND SHOULD KNOW HOW TO FIX THEM NOT MAKE SOMEONE SPEND A THOUSAND DOLLARS ON A MIGHT. *TR
ELECTRICAL SYSTEM,VISIBILITYJanuary 21, 2010
I HAVE A 1996 JEEP CHEROKEE. THE HEATER STARTED MAKING A FUNNY NOISE SO WE BOUGHT A NEW BLOWER MOTOR. THEN WE BOUGHT A NEW RESISTOR. WE STILL COULD NOT GET THE SPEEDS TO WORK IN THE HEATER. SO WE THEN BOUGHT A SWITCH. WELL WE COME TO FIND OUT THAT THE SWITCH HARNESS WAS BURNT TO A CRISP. I CALLED THE PARTS STORE AND THEY DON'T CARRY THEM, SO I THEN CALLED A DEALER. THE DEALER TOLD ME THEY DON'T JUST SELL THAT HARNESS I HAD TO BUY THE ENTIRE ONE FOR EVERYTHING IN THE JEEP. THEN TOLD ME TO GO CUT ONE OUT OF A JUNK YARD. I CALLED MY LOCAL JUNK YARD AND THE GUY WENT AND CUT THREE HARNESSES OUT. ONE THAT WAS A 1996, ONE THAT WAS A 1995, AND BOTH OF THE ENDS WERE BURNT JUST LIKE MINE. HE THEN CUT ONE OUT OF AN EVEN OLDER ONE, AND THE WIRES WERE THICKER THAN THE ONES ON MINE, AND DIFFERENT COLORS. I TRIED HOOKING IT UP AND IT DOESN'T WORK. I BELIEVE THAT SHOULD BE A RECALL AND IT SHOULD HAVE TO BE REPLACED BY THE COMPANY. THE COMPANY SHOULD ALSO SELL INDIVIDUAL HARNESSES. *TR
ENGINE AND ENGINE COOLINGJanuary 12, 2010
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE STALLED EVERY TIME SHE DROVE IT BEGINNING IN SEPTEMBER 2009. SOMETIMES, SHE WAS ABLE TO RESTART IT AUTOMATICALLY AND OTHER TIMES, SHE WOULD HAVE TO TOW THE VEHICLE BECAUSE IT WOULD NOT RESTART. THE VEHICLE INTERMITTENTLY SHUT OFF COMPLETELY WITH NO WARNING LIGHTS AND NO SPECIFIC SPEED RANGE. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE CATALYTIC CONVERTER WAS INSPECTED AND PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTER THE REPROGRAMMING. SHE CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE CURRENT MILEAGE WAS 138,380. THE FAILURE MILEAGE WAS APPROXIMATELY 129,900.
ELECTRICAL SYSTEMDecember 17, 2009
1996 JEEP GRAND CHEROKEE HAS BEEN STALLING OUT FOR OVER A YEAR. REPLACED COMPUTER LAST SPRING AND WORKED OK FOR A FEW MONTHS. BEGAN INTERMITTENT STALLING AGAIN. MECHANIC REPLACED BAD PRONGS ON PLUG TO COMPUTER. WORKED FOR A COUPLE OF WEEKS BUT STALLED AGAIN ON MY WAY TO WORK TODAY. NO ACCIDENTS (SERIOUS OR NOT) AS YET BUT IS SCARY TO DRIVE. SOMETIMES WILL JUST ACT LIKE IT IS STALLING AND AFTER A FEW SECONDS WILL KICK BACK AND I CAN GO ON MY WAY. HAVE TRIED BACKING OUT THE SCREWS ON THE COMPUTER AS DIRECTED ONLINE BUT THAT ONLY WORKED FOR A COUPLE OF MONTHS. *TR
ELECTRICAL SYSTEMDecember 8, 2009
WHILE OPERATING THE VEHICLE I KEPT SMELLING BURNING PLASTIC. THE HEATER FAN QUIT AND WHEN I JIGGLED THE SWITCH IT STARTED TO OPERATE AT HIGH FAN ONLY AND WOULD NOT LET ME SET IT TO LOW. THEN IT QUIT WORKING AND I REMOVED THE SWITCH TO REPLACE IT. I FOUND THAT THE WIRING HARNESS WAS MELTED. I AM NOW CONCERNED ABOUT THE DANGER OF REPLACING THE SWITCH. I AM NOT SURE IF I CAN REPLACE THE MELTED PART OF THE WIRING HARNESS. I ALSO NOTICED THAT THE SWITCH HAS 5 CONNECTIONS BUT ONLY 4 WIRES WERE CONNECTED TO IT. *TR
ELECTRICAL SYSTEMNovember 6, 2009
FAILURE: VEHICLE RANDOMLY STALLS OUT AND CUTS OUT. CAN OCCUR AT ANY TIME AND HAS NEARLY CAUSED A COLLISION ON MULTIPLE OCCASIONS AT INTERSECTIONS AND ON FREEWAYS. VEHICLE CAN STALL AT IDLE, OR ANY SPEED. CAUSE OF FAILURE: THE WIRING HARNESSES AT THE PCM BECOME LOOSE CAUSING THE PCM TO LOOSE CONNECTION WITH THE ENGINE, THUS CREATING THE STALL. I BELIEVE THIS IS DUE TO FAULTY LOCKING TABS ON THE HARNESS, WHICH SECURE THE HARNESSES TO THE PCM. CORRECTION: REPLACEMENT PARTS ARE AVAILABLE FROM DEALER ONLY. I HAVE CONFIRMED THIS AS THE CAUSE BY GENTLY TOUCHING THE HARNESS WITH THE ENGINE RUNNING, THE SLIGHTEST MOVEMENT CAUSES THE ENGINE TO CUT OUT AND STALL. I HAVE INCLUDED THE MOST RECENT OCCURRENCE DATE, HOWEVER THE PROBLEM HAPPENS ON A DAILY BASIS AND I WILL NOT DRIVE THE VEHICLE UNTIL IT IS REPAIRED DUE TO THE SAFETY RISK FOR ME AND MY FAMILY. *TR
ELECTRICAL SYSTEMSeptember 30, 2009
I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO. IT TURNS OFF AT EVERY STOP OR WHEN I START TO SLOW DOWN. I'VE PAID OVER $500 TO GET THIS PROBLEM FIXED & NOTHING!! I'VE HAD THE COMPUTER CHANGED, COIL CHANGED, TUNE UP, EVERYTHING YOU CAN IMAGINE! MY MECHANIC HAS NO CLUE WHAT'S WRONG WITH IT & WHEN I GOOGLE IT I'M NOT THE ONLY PERSON WITH THIS EXACT TYPE OF VEHICLE & THIS EXACT KIND OF PROBLEM. IT STARTED OVER A YEAR AGO I HAD THE COMPUTER CHANGED. IT WAS WORKING GREAT FOR ABOUT 4 MONTHS. THEN THE PROBLEMS STARTED ALL OVER AGAIN ONE DAY WHEN I WAS SITTING ON THE FREEWAY IN TRAFFIC. THE VEHICLE STARTS TO SHAKE, THEN IT WILL SHUT OFF. SOMETIMES IT'LL SHAKE FOR ABOUT A MINUTE AS IF IT'S ABOUT TO TURN OFF, YET IT'LL STAY ON. IT HESITATES SO MUCH & I'M TIRED OF THIS PROBLEM. I'M A SINGLE MOTHER OF 2 & HAVE NO MONEY TO BUY A NEW VEHICLE. MY CHILDREN ARE NOT SAFE WHEN THEY ARE WITH ME. I'M AFRAID I WILL STALL IN THE MIDDLE OF NO WHERE & GET HIT FROM BEHIND. I'VE HAD SEVERAL ENCOUNTERS LIKE THIS. WHEN THE VEHICLE SHUTS OFF SOMETIMES IT TAKES LONGER THEN 5-10 MINUTES TO TURN ON AGAIN. THIS IS AN EVERYDAY THING! I LIVE 10 MINUTES AWAY FROM WORK & I HAVE TO LEAVE AT LEAST 40 MINUTES BEFORE I HAVE TO CLOCK IN. MOST OF THE TIME THE VEHICLE STALLS ABOUT 2-3 TIMES ON A GOOD DAY. ON A BAD DAY, IT'LL TAKE ME ALL 40 MINUTES TO GET THERE. ONE DAY I HAD TO LEAVE IT AT MY PLACE OF EMPLOYMENT BECAUSE IT WOULDN'T START AT ALL! THE NEXT DAY WHEN I WAS DROPPED OFF I TRIED STARTING IT & IT STARTED LIKE IT WAS BRAND NEW. I HOPE THIS COMPLAINT HELPS OTHERS OUT THERE THAT ARE STRUGGLING LIKE MYSELF. I THINK IF THIS PROBLEM IS HAPPENING WITH MOST VEHICLES LIKE MINE, JEEP NEEDS TO RECALL THIS PROBLEM & GET IT FIXED. *TR
ENGINE AND ENGINE COOLINGSeptember 16, 2009
1996 JEEP CHEROKEE CAUGHT FIRE WHILE DRIVING ON THE WESTBOUND SIDE OF THE OHIO TURNPIKE. *KB OHIO TRAFFIC CRASH REPORT # 10-0774-91
ENGINE AND ENGINE COOLINGMay 5, 2009
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE STALLS FOR NO REASON. THE FAILURE OCCURS IN TRAFFIC ON OCCASION AND TAKES A COUPLE OF MINUTES BEFORE RESTARTING. THE FAILURE OCCURS WHILE DRIVING AT LOW SPEEDS OR UP TO 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNAWARE OF THE STALLING ISSUE. AFTER THE CONTACT COMPLAINED NUMEROUS TIMES, THE DEALER REPLACED THE COIL AND CHARGED THE CONTACT $300. THE DEALER WILL NOT ALLOW THE CONTACT TO RETURN BECAUSE THE FAILURE STILL PERSISTS. THE MANUFACTURER STATED THAT THEY DO NOT GET INVOLVED WITH INDIVIDUAL DEALERS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.
ENGINE AND ENGINE COOLINGMarch 21, 2009
ALL JEEP GRAND CHEROKEE LAREDO'S AIR CONDITIONING STOPS WORKING, KNOW DEFECT TO THEM IN 1998. I CAN'T DRIVE MY JEEP IN THE SUMMER DUE TO HEALTH ISSUES FROM NO AIR. IF YOU LOOK IN THE SUMMERTIME AT THE NUMBER OF JEEPS WITH WINDOWS DOWN YOU CAN BET THERE A.C. HAS QUIT. IT IS ABOUT $900 TO FIX IT. KNOWN PROBLEM WITH THE EVAPORATOR CORE, THERE SOLUTION, DRILL A HOLE IN THE FLOOR. *TR
ELECTRICAL SYSTEMMarch 10, 2009
MY MOTHER-N-LAW PURCHASED A 1996 CHEROKEE, AND THE CHECK ENGINE LIGHT WAS ON . SO SHE TOOK IT TO THE EMISSION PLACE TO GET IT CHECKED AND IT FAILED THE TEST, SO SHE TOOK THE EMISSION PAPERS AND THE VEHICLE TO THE AUTO SHOP , AND THE MECHANIC STATED THAT THE CAR SHOULD HAVE NEVER BEEN SOLD TO HER , SO WHAT SHOULD SHE DO AT THIS POINT. *TR
STEERING,SUSPENSIONFebruary 21, 2009
1. EARLY THIS YEAR, JUST AFTER THE NEW YEAR HOLIDAY, '09, OUR '96 JEEP CHEROKEE (152K IN EXCELLENT CONDITION) BEGAN SHAKING OR WOBBLING VIOLENTLY AT SPEEDS BETWEEN 52 TO 56 MPH. ON INQUIRING IN A HANDFUL OF WEB SITES ON THE INTERNET ABOUT THIS PROBLEM I LEARNED THAT THIS IS AN EXTREMELY COMMON PROBLEM WITH A TREMENDOUS AMOUNT OF JEEP CHEROKEE OWNERS AND OWNERS OF OTHER JEEP MODELS IN A BROAD RANGE OF MANUFACTURE DATES BETWEEN '86 AND AS RECENT AS '05. ALSO LEARNED THAT THIS DANGEROUS CONDITION IS COMMONLY REFERRED TO AS THE "DEATH WOBBLE" OR "DEATH SHAKE". ADDITIONALLY, IN MY INTERNET RESEARCH, MANY JEEP OWNERS ATTEMPTING TO REMEDY THIS PROBLEM HAVE TAKEN THEIR VEHICLES TO PROFESSIONAL MECHANICS INCLUDING CHRYSLER-JEEP DEALER/SERVICE CENTERS TO HAVE THE PROBLEM RESOLVED, SPEND HUNDREDS, IN SOME CASES WELL OVER A THOUSAND $, ONLY TO HAVE THEIR VEHICLE RETURNED WITH NO IMPROVEMENT IN THE WOBBLE CONDITION. 2. WITH OUR JEEP, THIS WOBBLE HAS NOT SUBSIDED. IT HAPPENS ON EVERY OCCASION WHEN DRIVING ON THE HIGHWAYS WHILE MERGING INTO TRAFFIC AS WE ACCELERATE UP TO THE 55 MPH RANGE. UPON ACCELERATION, AT APPROXIMATELY 51 TO 52 MPH A VIBRATION BEGINS, THEN UPON ACCELERATING AT 53 TO 55 MPH THE VIBRATION BECOMES A VIOLENT WOBBLE TO THE EXTREME THAT WE HAVE HAD INSTANCES WHEN WE HAD TO DECELERATE DOWN TO APPROXIMATELY 35 MPH OR LESS IN ORDER TO REGAIN CONTROL WHILE ON THE HIGHWAY. IF THERE IS A SAVING GRACE OUT OF THIS PROBLEM, IT IS THAT WE CAN ACCELERATE OUT OF THE WOBBLE BY GETTING BEYOND 55 MPH AS QUICKLY AS POSSIBLE, BUT IN PHOENIX HIGHWAY DRIVING, THIS IS NOT ALWAYS A POSSIBILITY. THOUGH' NOT IN EVERY INSTANCE AS DURING ACCELERATION, THE SAME CONDITION EXISTS @ 55 DURING DECELERATION AS WE EXIT THE HI-WAY. 3. THUS FAR, AS WE'VE READ AND HEARD OF SO MANY JEEP OWNERS SPENDING HUNDREDS OF DOLLARS AT A PROF. AUTO REPAIR CENTER WITH NO RESOLUTION, THE POSSIBLE REMEDY, AND AVOIDING HIGHWAY DRIVING AS MUCH AS POSSIBLE. *TR
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEMFebruary 5, 2009
MY 1996 JEEP GRAND CHEROKEE LIMITED STALLS INTERMITTENTLY FOR NO APPARENT REASON AND WITHOUT WARNING. NORMALLY THE CAR WILL STALL WHILE IDLING EITHER IMMEDIATELY UPON STARTING OR WHILE SITTING AT AN INTERSECTION. I HAVE READ ONLINE WHERE MANY, MANY, MANY PEOPLE ARE HAVING THE SAME PROBLEM WHICH SEEMS TO BE EXTREMELY DIFFICULT FOR A MECHANIC TO DIAGNOSE. I HAVE INSTALLED A NEW STARTER, DISTRIBUTOR CAP AND WIRING WITH NO LUCK. MANY PEOPLE ARE VERY ANNOYED ABOUT HAVING TO SPEND MONEY ON MECHANICS "GUESSES" AND STILL NOT GETTING THE PROBLEM SOLVED. THIS STALLING PROBLEM IS OBVIOUSLY VERY DANGEROUS, ESPECIALLY IF IT OCCURS WHILE THE VEHICLE IS IN MOTION AS IT WOULD BE VERY EASY TO GET REAR-ENDED. FOR THIS REASON, I AM AFRAID TO DRIVE MY VEHICLE. *TR
UNKNOWN OR OTHERDecember 15, 2008
I HAD RECEIVED A NOTICE TO CHANGE/FLASH COMPUTER PROM BY CHRYSLER, SO I TOOK IN TO DEALER, IT TOOK ABOUT 5 MINUTES. BUT AFTER THIS THE VEHICLE STARTER TO MISS ONCE IN WHILE, BUT NOT STALL AT THAT TIME. THEN IT STARTED TO GET WORSE, IT STALLED AT LOW SPEEDS, ON THE CITY STREETS, HIGH SPEEDS ON THE FREEWAY, RIGHT AFTER STARTING OR IF IT HAS RUN FOR AWHILE, THEN ACTS UP "THROW CODES" BUT NOTHING TO THE REASON WHY FUEL BANK OR SPEED SENSOR, NO SPARK. I LOOKED UNDER HOOD AND SHOOK WIRES AND IT WILL DIE OR RUN BETTER. NOW IT IS DOING IT TOO MANY TIMES, SOME TIMES IN WILL RESTART RIGHT AWAY, BUT SOME TIMES IT WILL TAKE SOME TIME TO RESTART. I BURNED UP A STARTER, AND TWO NEW FRESH BATTERIES WITH THIS. WIFE CAN NOT DRIVE IT ANY MORE I HAVE REPLACED DISTRIBUTOR, CAM SENSOR, CRANK SENSOR, REMOVAL CONNECTION BLOCKS AND SOLDERED UP THE WIRE CONNECTIONS, WHICH ONLY HELPED TO GET POWER BACK IN THE BATTERY. I CAN STILL SHAKE THE WIRE LOOM, AND IT DIES OR RUNS BETTER TO THIS DATE. SO AS YOU SEE IT HAS NOT ONE WAY OR ANOTHER TO MAKE IT RUN BAD, WE CAN NOT DEPEND ON THIS ONLY VEHICLE NOW. I AM A POST ASE CERT AUTO TECH, W/ COMPUTERS AND I CAN NOT FIGURE OUT. *TR
SUSPENSIONNovember 25, 2008
TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH AROUND A CURVE, THE CONTACT HEARD A POPPING SOUND FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. HE EXPERIENCED DIFFICULTY MANEUVERING THE STEERING WHEEL WHILE MAKING A RIGHT TURN. IN ADDITION, THE TIRE SEPARATED FROM THE RIM. SUDDENLY, THE VEHICLE SWAYED OFF THE ROAD AND FLIPPED OVER. THE CONTACT WAS SEVERELY INJURED. THE AMBULANCE AND POLICE DEPARTMENT WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE COLLISION CENTER AND WAS LABELED AS DESTROYED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 106,000.
SERVICE BRAKES, HYDRAULICNovember 23, 2008
BRAKE FLUID LINE CORROSION. IF IT CORRODES THROUGH, BRAKE FLUID TO LEAK. LOSE REAR BRAKES. NO FAILURE YET. WILL NEED TO REPLACE. *TR
ENGINE AND ENGINE COOLINGNovember 18, 2008
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE VEHICLE STALLS AND HESITATES SPORADICALLY. THE FAILURE OCCURS EVERY FEW DAYS OR MULTIPLE TIMES PER DAY. IT ALSO OCCURS WHEN THE VEHICLE IS IDLING OR PARKED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NUMEROUS COMPLAINTS FOR THIS SAME DEFECT ON HIS TYPE OF VEHICLE. HE BELIEVES A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE IS 78,000. UPDATED 12/10/08 *CN THE REPAIR MECHANIC STATED THE PROBLEM MAY BE THE CRANK SENSOR. UPDATED 12/17/08. *JB
ENGINE AND ENGINE COOLINGNovember 10, 2008
1996 CHEROKEE 4.0 HO 6 CYLINDER EXHAUST HEADER CRACKED AT COUPLER JOINT. *TR
ENGINE AND ENGINE COOLINGNovember 3, 2008
1996 CHEROKEE 4.0 HO 6 CYLINDER EXHAUST HEADER CRACKED AT COUPLER JOINT. *TR
ENGINE AND ENGINE COOLINGSeptember 2, 2008
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE HESITATED AND THEN SHUT OFF. IT WOULD NOT RESTART IMMEDIATELY. THE NEXT MORNING, THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 150,075 AND FAILURE MILEAGE WAS 150,000.
TIRESAugust 22, 2008
A NEW GOODYEAR WRANGLER RT/S TIRE (NOT AT/S AS SHOWN ON YOUR PULLDOWN MENU), DISINTEGRATED WHILE TRAVELING ON I-81 IN VIRGINIA AT APPROXIMATE 65 MPH. THE TIRE WAS ONE OF TWO WRANGLER RT/S TIRES INSTALLED ON THE FRONT OF THE VEHICLE EARLIER IN THE WEEK AT CHANDLER'S AUTO REPAIR IN HERNDON, VA. THE DRIVER MAINTAINED CONTROL AND PULLED THE VEHICLE (1996 JEEP GRAND CHEROKEE) SAFELY TO THE SIDE OF THE ROAD. I CHECKED THE INFLATION BEFORE WE DEPARTED ON OUR TRIP AND IT WAS 34 LBS. THE OCCUPANTS IN THE VEHICLE REPORTED SEEING NO OBJECTS ON THE ROAD, POTHOLES OR OTHER ROAD HAZARDS--JUST A SUDDEN POP AND THEN PIECES OF BLACK MATERIAL FLYING BY THE VEHICLE. I DO NOT HAVE THE REMNANTS OF THE TIRE, WHICH WAS REPLACED AT THE WAL-MART IN STAUNTON, VA, BUT I DO HAVE PHOTOGRAPHS TAKEN AT THE SITE. THE FAILURE OCCURRED IMMEDIATELY NORTH OF EXIT 225 (SOUTHBOUND) ON I-81. THIS IS APPROXIMATELY 160 MILES FROM OUR HOME. ALLOWING FOR A FEW ERRANDS BEFORE DEPARTING ON OUR TRIP, I DOUBT THE TIRE HAD MORE THAN 200-225 MILES ON IT BEFORE IT FAILED. THE WEATHER WAS FAIR AND DRY AND THE AIR TEMPERATURE 86 F. I-81 IS SMOOTH AND IN EXCELLENT CONDITION AT THE LOCATION OF THE FAILURE. WHILE I DID NOT REPORT THE FAILURE TO THE POLICE, A VIRGINIA STATE SAFETY PATROL VEHICLE STOPPED AND MAY HAVE A RECORD. THE TREAD WAS RELATIVELY INTACT BUT APPEARS TO HAVE SEPARATED FROM THE REST OF THE TIRE. *TR
STEERINGAugust 18, 2008
THE STEERING GEAR TO MY 1996 JEEP CHEROKEE COMPLETELY CAME OFF THE FRAME RAIL WHILE MY WIFE WAS DRIVING. LUCKILY SHE WAS ONLY GOING ABOUT FIVE MILES PER HOUR. WHAT HAD HAPPEN IS THAT THE THREE BOLTS THAT HOLD THE STEERING GEAR TO THE FRAME RAIL BROKE OFF. *TR
VISIBILITYAugust 1, 2008
96 JEEP CHEROKEE HEATER FAN SPEED CONTROL SWITCH FAILED. FOUND SWITCH AND WIRING CONNECTOR TO BE MELTED. REPLACEMENT UNIT FROM JUNK YARD HAD EXACT SAME DEFECT. APPEARS TO BE A COMMON PROBLEM. *TR
STRUCTUREJune 20, 2008
THIS COMPLAINT IS FOR A 1996 JEEP CHEROKEE SPORT. IT IS A 2-DOOR VEHICLE WITH 4 WHEEL DRIVE. THE ENGINE MOUNT STUDS SHEARED OFF BETWEEN THE ENGINE MOUNT AND THE ENGINE. THIS IS THE SECOND TIME THAT THIS HAS OCCURRED. THE FIRST INCIDENT OCCURRED WHILE THE VEHICLE WAS STILL UNDER WARRANTY AND THE DEALERSHIP CURED THE ISSUE. THE EVENT TOOK PLACE ON THE BAY BRIDGE BETWEEN OAKLAND, CA AND SAN FRANCISCO, CA. THE SECOND EVENT TOOK PLACE ON A BUSY STREET IN MEMPHIS TENNESSEE. I DROVE OVER AN AREA THAT LOOKED LIKE THE CITY HAD DONE SOME STREET WORK AND HAD FILLED THE AREA BACK IN WITH ASPHALT. THE DIVET FROM THIS WORK WAS INSIGNIFICANT AND CREATED A FEW INCH DIFFERENCE BETWEEN THE OLD STREET CONCRETE AND THE NEW ASPHALT FILL AND THERE WAS NO EDGES. THE REPAIR WORK WAS CURVED. MY SPEED WAS LESS THAN 5 MILES AN HOUR. THE BOLTS SHEERED OFF ON THE RIGHT ENGINE MOUNT AND THE ENGINE AND TRANSMISSION SHIFTED TO THE RIGHT. THIS VEHICLE IS HAS A MANUAL TRANSMISSION AND THE SHIFT CAUSED ME TO NOT BE ABLE TO SHIFT INTO 3RD - 5TH GEAR AND REVERSE. THE ENGINE IS STOCK AND NO AFTERMARKET ADD-ONS HAVE BEEN ADDED TO THE ENGINE. I FEEL THAT THESE INCIDENTS HAVE OCCURRED DUE TO POOR ENGINEERING OR INFERIOR PARTS WERE USED. *TR
ENGINE AND ENGINE COOLINGApril 29, 2008
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT STALLED AGAIN A FEW MILES DOWN THE ROAD. THE FAILURE OCCURRED THREE PREVIOUS TIMES. A LOCAL MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURES. THE VEHICLE IS CURRENTLY AT THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,003.
ENGINE AND ENGINE COOLINGApril 23, 2008
AT A SLOW ROLL WHILE THE VEHICLE IS IN GEAR THE ENGINE WILL IDLE DOWN THEN DIE. IT RESTARTS IMMEDIATELY BUT WILL STALL AGAIN UNLESS MORE THROTTLE IS GIVEN. THE PROBLEM IS INTERMITTENT MAKING IT HARD TO PINPOINT THE EXACT CAUSE. *TR
ENGINE AND ENGINE COOLINGApril 9, 2008
1996 JEEP GRAND CHEROKEE STALLS. *TR
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGESApril 8, 2008
PROBLEM... DRIVING DOWN THE ROAD OR STOPPED AT LIGHT OR IN THE MIDDLE OF A TURN OR ON EXPRESSWAY... IT WOULD SHUT OFF WITHOUT WARNING, SOMETIME IT WOULD RESTART IMMEDIATELY, SOMETIMES NOT!!!... EXTREMELY DANGEROUS SITUATIONS DEVELOPED, WHICH I WAS LUCKY!!! 1996 JEEP GRAND CHEROKEE, 4.0 , 6 CYL.... SPENT 6 MONTHS DOING REPAIRS/ REPLACEMENT PARTS AND MANY ,MANY DOLLARS SPENT TRACKING DOWN PART AFTER PART. USING DIAGNOSTICS MACHINE TO DETERMINE FAULTY PART... PROBLEM WAS THE POWER CONTROL MODULE ( PCM OR ECU SAME PART) WAS DEFECTIVE AND EITHER WAS MISREADING CODES OR GIVING OUT BAD CODES TO PARTS (LIKE TO THE CRANK SHAFT POSITION SENSOR OR THE COIL, OR THE 01 OR 02 OX SENSORS OR IT GOES ON AND ON AND ON). NOT SURE HOW IT WORKS BUT YOU GET MY DRIFT. SINCE SIGNING UP WITH CNET.COM, HAVE FOUND MANY PEOPLE ACROSS AMERICA WITH THE SAME ISSUE ON JEEP WITH DIFFERENT YEARS (1994/2000) AND MODELS. TO SEARCH... LOOK UP JEEP STALLS OR JEEP FIXED AND YOU WILL SEE OTHER TOPICS AND FORUMS AROUND THAT TOPIC AND YOU WILL ALSO SEE WHERE THE MANUFACTURE DOESN'T KNOW HOW TO ADDRESS THE PROBLEM EITHER. ANOTHER POSSIBLE RECALL ISSUE IS THE SCREWS THAT HOLD THE PCM MIGHT BE TOO LONG AND ARE GROUNDING OUT THE UNIT AFTER PAINT WEARS OFF ON FIREWALL... IMPORTANT TO READ ALL ARTICLES AND DIFFERENT FORUMS!!! ... IS A MUST LASTLY... INSTEAD OF REPLACING PCM'S, IS IT POSSIBLE TO HAVE THE PCM RE FLASHED UNDER RECALL??? I'M STRETCHING, BUT MAYBE ELECTRICAL POWER STORMS AND RAIN IS CAUSING PARTS TO DEFECT??? LASTLY... JEEP PARTS CONSISTS OF MODULE POWER UNITS THAT WORK OR DON'T WORK BUT THE PCM READS THE CODES AND ADJUSTS THE WORKABLE OF THE MOTOR... ANOTHER ISSUE IS THAT THERE ARE SEVERAL ISSUES THAT WILL SHUT DOWN THE MOTOR BESIDES THE FORE MENTIONED PARTS... IE... ASD RELAY, THE SECURITY SYSTEM, DOOR LOCKS, STEERING COLUMN, THE ELECTRONIC KEY, THE BACK WINDSHIELD WIPER... *TR
STEERINGMarch 31, 2008
1996 JEEP CHEROKEE STEERING GEAR FAILURE. CONSUMER STATES THAT THE STEERING GEAR FAILED WHILE MAKING A TURN. CONSUMER STATES THAT SHE HAD TO PAY OUT OF POCKET A SECOND TIME TO GET THIS SAME PROBLEM REPAIRED. *KB THE CONSUMER STATED THE PROBLEM SHE EXPERIENCED WAS LISTED AS A RECALL. *JB
SERVICE BRAKES, HYDRAULICMarch 26, 2008
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING 65 TO 70 MPH, THE VEHICLE BEGAN SHAKING ON THE FRONT END WITH EXTREME FORCE. THE BRAKES WERE WARPED AND CAUSED THE FAILURE. DRIVING OVER A BUMP IN THE ROAD CAUSED THE SHAKING TO BE MORE EXCESSIVE. A MECHANIC REPLACED THE FRONT BRAKES AND THE FAILURE RECURRED AT 120,000. A FIRESTONE MECHANIC REPLACED THE BRAKES ON TWO OCCASIONS AND THEY FAILED AGAIN AT 150,000. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN RECALLS 00V136000 OR 06E022000. THE PURCHASE DATE IS UNAVAILABLE. THE CURRENT MILEAGE WAS 150,000 AND THE FAILURE MILEAGE WAS 90,000.
STEERING,STRUCTUREDecember 7, 2007
TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE STEERING GEAR BOX FAILED ON NUMEROUS OCCASIONS. IT WAS DISCOVERED THAT THE FRAME WAS CRACKED. THE MANUFACTURER STATED THAT ONLY ONE OF FOUR RECALLS WERE FOUND IN THEIR SYSTEM THAT WERE COMPARABLE TO THEIR RECALLS. WHILE TURNING THE VEHICLE AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD POP. SHE HAS REPLACED THIS UNIT THREE TIMES, TOTALING $1,000. THE MANUFACTURER HAS NOT OFFERED ANY ASSISTANCE WITH THE REPAIR COSTS AND STATED THAT THEY DO NOT HONOR THE RECALL. THE NHTSA CAMPAIGN ID NUMBER IS 97V069000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS 106,797. UPDATED 03/06/08. *LJ
ELECTRICAL SYSTEMNovember 8, 2007
I RETURNED HOME FROM A 1 MILE DRIVE TO PICK UP MY DAUGHTER. WE WENT UPSTAIRS TO OUR SECOND FLOOR APARTMENT. ABOUT 10 MINUTES LATER I HEARD THE ALARM TO OUR 1996 JEEP GRAND CHEROKEE GOING OFF. I WENT OUTSIDE TO SHUT IT OFF, AND FOUND THE WHOLE ENGINE UP IN FLAMES. MY HUSBAND TRIED TO PUT IT OUT WITH A FIRE EXTINGUISHER, BUT IT WAS TOO LATE. BY THE TIME THE FIRE DEPT. GOT THERE IT WAS A TOTAL LOSS. *TR
ENGINE AND ENGINE COOLING,EQUIPMENTOctober 21, 2007
VEHICLE WAS LOOSING POWER, CUTTING OUT AND DYING. WHILE ACCELERATING OR DRIVING AT A CONSTANT SPEED IT WOULD CUT OUT. WHEN YOU WOULD SLOW THE VEHICLE TO STOP OR TURN IT WOULD DIE LOOSING ALL POWER STEERING, BRAKES, ETC. CHECK ENGINE LIGHT WOULD TURN ON BUT SOMETIMES THE READING WOULD BE LOST BY THE TIME IT WENT TO MECHANIC. CRANK SHAFT SENSOR WAS REPLACED WITH A NAPA BRAND. STILL THE PROBLEM KEPT HAPPENING. SEVERAL OTHER PARTS WERE REPLACED OVER 3 YEARS TRYING TO FIGURE IT OUT. FINALLY IN MARCH 07 THE MECHANIC REPLACED THE CRANK SHAFT SENSOR AGAIN BUT WITH A FACTORY PART. HAVEN'T HAD ANY PROBLEMS SINCE. I AM UPSET BECAUSE I HAD TO PAY FOR A PART TO BE PREPLACED TWICE PLUS OTHERS, EXCEEDING $1000 BECAUSE THE AFTER MARKET PART WASN'T COMPATIBLE WITH MY VEHICLE. EITHER NAPA NEEDS TO STOP MAKING THIS PART OR JEEP NEEDS TO LET CONSUMERS KNOW THAT THIS PARTICULAR PART WON'T WORK. HAVE READ REPORTS OF OTHER VEHICLES HAVING SAME PROBLEM. MAYBE THIS COULD HELP THEM. *TR
ENGINE AND ENGINE COOLINGOctober 11, 2007
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE PARTS FOR RECALL NUMBER E22 REGARDING THE MANDATORY EMISSION CATALYTIC CONVERTER ARE UNAVAILABLE. AS A RESULT, THE VEHICLE WILL NOT BE ABLE TO PASS INSPECTION IN A TIMELY FASHION AND WOULD BE ILLEGAL TO DRIVE. THE DEALER STATED THAT THERE IS NO SPECIFIC DATE AS TO WHEN THE PARTS WILL BE AVAILABLE. THE CURRENT MILEAGE WAS 145,000 AND FAILURE MILEAGE WAS 144,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07. *JB
ENGINE AND ENGINE COOLING,STRUCTURESeptember 10, 2007
PAINT IS FADING AND HAS STARTED PEELING, ALSO CHIPS VERY EASILY. EXHAUST MANIFOLD IS ALSO CRACKED. THE PAINT PROBLEM HAS BEEN STEADILY GETTING WORSE SINCE I FIRST NOTICED IT APPROX. (2) YEARS AGO. THE VEHICLE WAS STILL LOUD AFTER THE MUFFLER WAS CHANGED, DEALER DIAGNOSED A CRACKED EXHAUST MUFFLER. I CONTACTED CHRYSLER WHO WOULD NOT STAND BEHIND THE FACTORY PROBLEMS. THEY STATED THE VEHICLE WAS TO OLD AND HAD TO MANY MILES ON IT. *TR
ENGINE AND ENGINE COOLINGAugust 9, 2007
I UNDERSTAND THAT IT IS A COMMON PROBLEM FOR THE ( 1996 AND NEWER JEEP GRAND CHEROKEE )EXHAUST MANIFOLD. THEY DEVELOP AN EXHAUST LEAK, WHERE THE WELD OF THE 2 EXHAUST PIPES OFF OF THE ENGINE MEET THE FLANGE ( LEAK AT WELD OF FLANGE ) FOR THE TRANSFER TO A SINGLE EXHAUST PIPE. I'VE JUST HAD A RECALL COMPLETED BY JEEP BECAUSE OF THE RATTLE IN THE CATALYTIC CONVERTER, WHICH I WAS TOLD POSED AN EMISSIONS QUESTION, BUT THE EXHAUST MANIFOLD LEAK POSSES A MUCH LARGER PROBLEM NOT ONLY WITH EXHAUST LEAK OF HOT GASES OF CO, AND THE EFFECTIVENESS OF THE CATALYTIC CONVERTER. *JB
STEERINGJuly 10, 2007
WHILE BACKING SLOWLY AND TURNING, WE EXPERIENCED A CATASTROPHIC FAILURE OF THE MOUNTING BRACKET FOR THE POWER STEERING PUMP ON OUR 1996 JEEP GRAND CHEROKEE LIMITED 5.2 LITER V-8. THE FAILURE CAUSED THE SERPENTINE BELT TO FLY LOOSE, THE PUMP TO BECOME INOPERATIVE AND THE PUMP TO FALL INTO THE RADIATOR FAN WHICH CAUSED THE VEHICLE TO OVERHEAT AND SPRAY ANTI-FREEZE ALL OVER THE ENGINE COMPARTMENT. SUBSEQUENT EXAMINATION OF THE BRACKET SHOWED AN OLD FRACTURE AT THE BOLT HOLE NEAREST THE FIRST NUMERAL MOLDED INTO THE PART. AT A SALVAGE YARD A NEARLY IDENTICAL BRACKET FROM A 1994 MODEL OF THE SAME VEHICLE SHOWED THAT FAILURE WAS BEGINNING ON THAT PART IN PRECISELY THE SAME LOCATION. *TR
SUSPENSIONJune 1, 2007
TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHAKES VIOLENTLY FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO CHANGED THE UPPER AND LOWER RIGHT BALL JOINTS. AFTER THE REPAIR, THE SHAKING HAD BECOME WORSE AND THE VEHICLE IS UNABLE TO BE DRIVEN. THE CURRENT MILEAGE IS 120,000 AND FAILURE MILEAGE WAS 118,000. UPDATED 02-04-08. *KB
SEAT BELTSMay 8, 2007
I HAVE THREE RHD JEEP CHEROKEES AND THEY ARE FOR US POSTAL DELIVERY. 1994, 1995-, AND 996. I HAVE CALLED JEEP & CHRYSLER CORPORATION ASKING THEM IF MY VEHICLES ARE FMVSS CERTIFIED ,AND THEY REFUSED TO ANSWER ME. THEY SAID I NEED TO BE A SENATOR OR A CONGRESSMAN TO ASK THAT QUESTION?? I ASKED FOR RIGHT HAND DRIVE CRASH TEST INFORMATION, AND THEY HUNG UP THE PHONE. I E-MAILED THEM, AND WAS TOLD THIS WAS A CORPORATE ISSUE AND RHD JEEPS FOR DIDN'T NEED TO MEET SAFETY REGULATIONS?. I TALKED TO THE DOT, AND THEY STATED THEY DIDN'T KNOW OF ANY RHD VEHICLES BUILT AND SOLD IN THE USA. WAS THIS SOME KIND OF JOKE? THE DOT DIDN'TT KNOW? ONE WOMAN AT DOT ASKED ME WHAT SIDE OF THE ROAD DO WE DRIVE ON IN USA? THE EPA KNEW ABOUT THEM, BUT FOR SAFETY INFORMATION I WAS TOLD TO GO BACK TO DOT. CAN SOMEBODY TELL ME WHAT WAS GOING ON. *AK
POWER TRAINApril 9, 2007
JEEP GRAND CHEROKEE CUSTOMER HAD RECALL WORK DONE AND PAID OUT OF POCKET CUSTOMER STATES THAT SHE FOLLOWED THE INSTRUCTION FOR REIMBURSEMENT BUT HAS NOT RECEIVED MONEY**CC THE CONSUMER WAS TOLD IF SHE DIDN'T HAVE PROOF THAT PAYMENT WAS MADE FOR THE REPAIR, SHE WOULD NOT BE REIMBURSED. *JB
ENGINE AND ENGINE COOLINGMarch 26, 2007
I HAVE A 1996 PRE-OWNED JEEP GRAND CHEROKEE. THERE HAS BEEN A RECALL ON ITS CATYLIC CONVERTER AT LEAST A YEAR AGO. I HAD CALLED AGAIN TO HAVE MY CAR ON THE LIST. MOST RECENTLY, I CALLED ABOUT A MONTH AGO IN FEBRUARY TO DEALERSHIP. THEY TOLD ME THAT THEY ONLY RECEIVED THE BACK-ORDER PART ONCE EVERY 3 WEEKS IF THEY WERE LUCKY. WAS FAMILIAR WITH THE RATTLING NOISE. WELL, LAST WEEK MY CAR HAD TWO EPISODES OF SHUDDERING WHILE AT A COMPLETE STOP. THIS WEEK, MY ENGINE CCHECK LIGHT HAS BEEN ON FOR AT LEAST TWO DAYS. I WAS TOLD THAT THIS COULD VERY MUCH BE DUE TO THE CONVERTER BY A SERVICE PERSON. MY CAR WAS ALREADY AT A CRITICALSTAGE OF NEEDING THE REPLACEMENT. I COULD NOT AFFORD TO WAIT UNTIL MY ENGINE NEEDED REPLACING. SO WHERE DO I GO FROM HERE ?*AK
VEHICLE SPEED CONTROLFebruary 13, 2007
TL*- THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING HE PRESSED ON THE ACCELERATOR PEDAL AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT HAD TO PRESS THE ACCELERATOR PEDAL AND THEN DEPRESS AND PRESS IT AGAIN IN ORDER FOR THE VEHICLE TO ACCELERATE CORRECTLY. BECAUSE OF THIS THE VEHICLE WAS GETTING POOR GAS MILEAGE. THE DEALERSHIP STATED THAT THEY COULD NOT FIND ANY FAILURE . THE FAILURE MILEAGE WAS 113618, AND THE CURRENT MILEAGE WAS 114466.*AK
ELECTRICAL SYSTEMFebruary 10, 2007
WHILE DRIVING, I KEPT SMELLING MELTING PLASTIC. IT LASTED A COUPLE MONTHS BEFORE IT WENT OUT. I LOOKED TO SEE SEVERAL TIMES TO FIND IT AND NEVER DID. IT WOUND UP BEING THE HEATER CONTROL SWITCH AND WIRING HARNESS MELTING. I DECIDED TO GO TO THE JUNKYARD TO GET THE HARNESS AND SWITCH AND I FOUND OUT FROM LOOKING AT 8 DIFFERENT JEEP CHEROKEES RANGING FROM 1986 -1997 THEY ALL HAD THE HARNESS AND SWITCH MELTED IN THEM. I THEN REALIZED IT WAS MORE THAN JUST MY JEEP THAT HAD THIS ISSUE. *JB
ENGINE AND ENGINE COOLINGFebruary 3, 2007
ENGINE CUTS OUT OR HAS DIFFICULTY STARTING. PERIODICALLY(COULD BE MORE THAN ONCE A DAY) THE MOTOR TURNS OVER BUT WILL NOT START AS IT NORMALLY SHOULD. OFTEN HAVE TO WAIT APPROACH. 10 MINUTES AND WILL START. OFTEN AFTER ONLY A FEW MINUTES. ALSO, WHILE DRIVING ALONG AT HIGH SPEED THE ENGINE WILL CUT OUT AND MAY RESTART IMMEDIATELY(SECONDS) AND OCCASIONALLY MUST PULL OFF OF HIGHWAY AND WAIT A FEW MINUTES BEFORE IT WILL RESTART. RECALL ON PCM ; TECHNICIAN ADVISED ME THAT IT MIGHT BE PCM , BUT PROBLEM HAS WORSENED SINCE RECALL ON PCM WAS PERFORMED. AT LEAST 20 FAILURES. PERHAPS MORE. *JB
ELECTRICAL SYSTEMJanuary 26, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING BEHIND THE 1996 JEEP CHEROKEE AT 60 MPH, SHE NOTICED SMOKE COMING FROM UNDER THE VEHICLE. THE CONTACT FLASHED THE LIGHTS TO GET THE ATTENTION OF THE DRIVER. THE DRIVER PULLED TO THE SHOULDER, GOT OUT OF THE VEHICLE AND BACKED AWAY. THE VEHICLE BEGAN TO BURN, AND HAD TO BE TOWED. THE CONTACT DID NOT KNOW THE CAUSE OF THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND THEY EXTINGUISHED THE FIRE. THE CONTACT HAD NOT RECEIVED A POLICE OR FIRE DEPARTMENT REPORT. THERE WERE NO INJURIES. *AK
ENGINE AND ENGINE COOLING,POWER TRAINDecember 5, 2006
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP FOR REPAIR OF THE CATALYTIC CONVERTER DUE TO BACK PRESSURE AND RATTLING IN THE ENGINE. ON AUGUST 25, 2006 THE CONTACT RECEIVED A RECALL NOTICE FOR A CATALYTIC CONVERTER PROBLEM. THE RECALL WAS NOT IN THE NHTSA DATABASE. THE CONTACT SENT THE BILLING INFORMATION TO THE MANUFACTURER, WHO DENIED REIMBURSEMENT BECAUSE THE WORK WAS DONE AFTER THE RECALL. ON MAY 4, 2006 THE WORK WAS COMPLETED BEFORE THE RECALL NOTICE WAS RECEIVED. UPDATED 01/10/07. *JB
ENGINE AND ENGINE COOLINGDecember 5, 2006
CONSUMER HAD THE CATALYTIC CONVERTER REPAIRED UNDER RECALL. WITHIN DAYS THE CHECK ENGINE LIGHT ILLUMINATED. MECHANIC DETERMINED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE.*TS THE CONSUMER WAS TOLD BY THE DEALER'S TECHNICIAN THAT THE CATALYTIC CONVERTER HAD EFFICIENCY FAILURE. THE CONSUMER WAS TOLD THAT THE PART WOULD NOT BE COVERED UNDER THE RECALL AGAIN BECAUSE THE PART WAS NOT AND ORIGINAL OEM PART. *NM
SEAT BELTSNovember 6, 2006
MY 1996 JEEP CHEROKEE HAS THE GEN3 SEAT BELTS. WHILE THEY HAVE NOT YET FAILED, I WANT JEEP/DODGE TO REPLACE THEM WITH THE GEN4 BELTS. I HAVE THREE CHILD RESTRAINTS IN THE BACK SEAT AND THE LIKELIHOOD OF THE BELTS RELEASING IN A CRASH IS UNFORTUNATELY VERY HIGH. AS A SAFE KIDS CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN, AND A PARENT, THIS CONCERNS ME GREATLY AND I FEEL THERE SHOULD BE A RECALL ON THE GEN3 BELTS. CURRENTLY OWNERS MUST PAY OUT OF POCKET TO HAVE THESE UNSAFE BELTS REPLACED. *JB
ENGINE AND ENGINE COOLINGOctober 9, 2006
CAR PURCHASED SUMMER OF 2002. WITHIN TWO YEARS THE EXHAUST MANIFOLD PART FAILED CAUSING RUMBLING NOISE WHEN CAR ENGINE IS RUNNING AND SLIGHT SMELL OF EXHAUST. HAD A MICHIGAN CERTIFIED MECHANIC REPLACE THE PART WITH A NEW GENUINE JEEP EXHAUST MANIFOLD PART. NEW PART TODAY IS FAILING AGAIN. TOLD BY MECHANIC PART WOULD HAVE TO BE REPLACED AND THAT THIS PART IS ONE HE HAS SEEN FAIL CONSTANTLY ON JEEPS. MECHANIC EXPLAINED PART BREAKS DOWN FROM HEAT/COLD EXPANSIONS AND WHEN THE EXHAUST IS REMOVED THE PART IS IN PIECES. I AM SENDING THIS COMPLAINT AS THERE ARE NO RECALLS FROM CHRYSLER ON A PART THAT IS IMPORTANT RELATING TO ENGINE EXHAUST THAT CANNOT BE CHANNEL THROUGH THE EXHAUST PIPES SAFELY SINCE THE MANIFOLD IS BEING MADE TO BREAK DOWN WITHIN A TWO YEAR PERIOD. CHECK OTHER VEHICLES (I HAVE OWNED MANY OTHER NAMED AUTOS) AND YOU WILL FIND THIS PART IS NOT BEING REPLACED EVERY YEAR. HOW CAN AN EMISSIONS TEST BE ACCURATE IF THE EXHAUST IS NOT BEING CHANNELED THROUGH IT'S SYSTEM? THE EXHAUST SMELL IS RIGHT BY THE FRONT CAR DOORS, WHERE THE MANIFOLD PART IS FAILING. I HOPE YOUR DEPARTMENT WILL LOOK INTO THIS EXHAUST PROBLEM IS DANGEROUS TO THE ENVIRONMENT AND HUMANS. *JB
ENGINE AND ENGINE COOLINGSeptember 9, 2006
ONE DAY MY JEEP WAS GETTING NO BACK PRESSURE, TURNED AROUND MY CHECK IN ENGINE LIGHT CAME ON ON MY WAY HOME FROM WORK IT STARTED TO SMOKE AND THEN EVENTUALLY CAUGHT ON FIRE LUCKILY I GOT OUT. FIRE DEPT HAD TO PUT FIRE OUT. *NM
ENGINE AND ENGINE COOLINGSeptember 9, 2006
I ONE DAY WAS ON MY WAY HOME FROM WORK ONE DAY AND THE CHECK ENGINE LIGHT CAME ON AND MY CAR SUDDENLY LOST ALL BACK PRESSURE I COULD NOT CLIMB HILLS AND STARTED TO SMOKE BUT BEFORE I COULD MAKE IT HOME MY CAR BEGAN TO SMOKE AND EVENTUALLY CAUGHT ON FIRE LEAVING STRANDED WITH NO VEHICLE IN SITE I THEN CALLED THE POLICE DEPT THEY HAD TO PUT OUT. THEY SAID I WAS LUCKY TO GET OUT. *NM
LATCHES/LOCKS/LINKAGESApril 28, 2006
1996 GRAND CHEROKEE HOOD STRUCK WINDSHIELD WHILE DRIVING. *TS THE HOOD LATCH WAS DEFECTIVE. *NM
SERVICE BRAKES, HYDRAULICApril 27, 2006
RE: NHTSA CAMPAIGN 00V136000 DEALER IS STALLING TO DELAY MAKING REPAIRS. *NM
ENGINE AND ENGINE COOLINGApril 16, 2006
1996 JEEP CHEROKEE, EXHAUST MANIFOLD FAILED AT WELD POINT, NOT ABLE TO REPAIR DUE TO POOR METAL USED BY MANUFACTURER. THE EXHAUST MUST BE REPLACED, JEEP MANUFACTURER IS AWARE OF PROBLEM, REFUSES TO ADMIT IT IS A MANUFACTURES DEFECT. MECHANICS WILL TELL YOU IT IS A COMMON PROBLEM WITH JEEPS. EXHAUST MANIFOLD FAILURE IS EXPENSIVE TO FIX AND CAN LEAD TO MULTIPLE PROBLEMS WITHIN IN THE ENGINE IT'S SELF AND THE CONVERTERS. *NM
FUEL SYSTEM, GASOLINEDecember 28, 2005
JUST OVER A YEAR AGO, MY 1996 JEEP GRAND CHEROKEE LAREDO ENCOUNTERED A DEFECTIVE FUEL PUMP. AS I WAS IN THE PROCESS OF PROCURING A REPLACEMENT PUMP, A FRIEND TOLD ME TO CHECK FOR RECALLS/TSB'S ON IT AS HE HAD EXPERIENCED MANY FUEL PUMP PROBLEMS WITH THESE. THERE WERE, I BELIEVE TWO TSB'S INVOLVING MY VEHICLE SO I CALLED CHRYSLER. THEY TOLD ME TO TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE PROBLEM WAS THE PUMP. I TOLD HER I HAD ALREADY DONE THAT. SHE TOLD ME THAT THEY HAD TO DETERMINE IT AND IF IT WAS THE PUMP, CHRYSLER WOULD COVER THE REPAIR. I HAD IT TOWED TO CHRYSLER ($65) AND THEY INDEED FOUND IT WAS A DEFECTIVE FUEL PUMP AND REPLACED IT AND I WAS CHARGED OVER $600 FOR THE REPAIR. AFTER THE FACT, CHRYSLER DECLINED TO PAY FOR WHAT THEY PROMISED. I HAD FOUND A REPLACEMENT PUMP THAT I WAS PREPARED TO INSTALL MYSELF FOR $163 AND HAD CHRYSLER BEEN HONEST AND DECLINED TO COVER THE REPAIR, I WOULD HAVE ACCOMPLISHED IT MYSELF FOR $163 AND BEEN ABLE TO GO ON VACATION TO THE OUTER BANKS INSTEAD OF PAYING ALMOST $700 AND HAVING TO CANCEL MY VACATION. I HAVE CONTACTED , EMAILED, ETC MANY PEOPLE AT CHRYSLER TO NO AVAIL. I HAVE SINCE LEARNED THAT WHEN YOU DEAL WITH CHRYSLER, YOU BETTER GET IT IN WRITING! PLEASE HELP IF YOU CAN!. *NM
UNKNOWN OR OTHERDecember 21, 2005
PAINT IS PEELING FROM VEHICLE HOOD AND ROOF. *JB
FUEL SYSTEM, GASOLINENovember 21, 2005
DT: THE CONTACT STATED THE FUEL PUMP FAILED TWICE. THE VEHICLE WAS SMOKING AND EXPERIENCING LOSS OF POWER. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP SAID THE PRESSURE READING WAS LOW ON THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE VEHICLE STARTED EXPERIENCING A LOSS OF POWER AGAIN. THE MECHANIC CHANGED THE FUEL FILTER, BUT IT DID NOT FIX THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, AND THE PRESSURE READING ON THE FUEL PUMP WAS LOW AGAIN. THE VEHICLE IS CURRENTLY AT THE MECHANICS BECAUSE THE PART IS ON BACK ORDER. *AK
STRUCTURESeptember 28, 2005
POOR PAINT QUALITY. PAINT IS PEELING OFF OF THE CAR. *NM
ELECTRICAL SYSTEMSeptember 9, 2005
ELECTRICAL SHORT IN THE PASSENGER COMPARTMENT RESULTED IN FIRE THAT COMPLETELY DESTROYED VEHICLE. FIRE STARTED BEHIND THE DASHBOARD, PASSENGER SIDE. ELECTRICAL SHORTAGE, AND BURNING SMELL WAS NOTED, WHICH RESULTED IN THE DRIVER PULLING OFF THE SIDE OF THE ROAD. AFTER QUICK INSPECTION UNDER THE HOOD, DRIVER WALKED AROUND THE VEHICLE, AT WHICH POINT THE INTERIOR DASHBOARD BURST INTO FLAMES. *JB
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERAugust 20, 2005
REAR MAIN CRANKSHAFT OIL SEAL FAILURE RE: SERVICE BULLETN,DATED 3/15/96 NHTS REFERENCE NO 5423
STEERINGJuly 20, 2005
UNIVERSAL COLUMN WAS CRACKED. REPAIR SHOP (MONRO BRAKES & MUFFLERS) SAID THIS WAS A COMMON PROBLEM FOR 1996 JEEP. I LOOKED UP ON THIS WEB SITE HTTP://WWW.AUTOMOTIVE.COM/1996/12/JEEP/CHEROKEE/RECALLS/INDEX.HTML.
FUEL SYSTEM, GASOLINEJuly 8, 2005
DT: THE CONSUMER STATES THAT JULY 2, 2005 HE WAS DRIVING 20 MPH AND THE GAS TANK FELL OFF OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENT CAME TO THE SCENE AND THE FIRE DEPARTMENT FILED A INCIDENT REPORT #4403-05 WITH THE SIOUX FALLS FD. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE SERVICE WHERE HE DID BUSINESS. THE REAR PASSENGER STRAP RUSTED THROUGH AND BECAUSE OF THE WEIGHT OF THE TANK THE OTHER STRAP RUSTED AS WELL. THE STRAPS HAVE BEEN REPLACED. HE STILL HAS ONE OF THESE STRAPS. THERE IS A JEEP FILE NUMBER 13747938. JEEP WAS NOT COMPENSATING DUE TO AGE AND MILES ON THE VEHICLE. THE GAS TANK WAS PUNCTURED AFTER IT FELL OFF. THE VEHICLE HAS BEEN MAINTAINED AND THERE HAVE BEEN NO ACCIDENTS. THE CONSUMER BOUGHT THE VEHICLE FROM HIS SON WHO ORIGINALLY LEASED IT FROM BAXTER JEEP IN OMAHA, NE.*AK
PARKING BRAKEJuly 7, 2005
1996 JEEP CHEROKEE REAR BRAKE LINES WERE CORRODED SEVERELY.*MR *NM
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAINJune 28, 2005
DT CONSUMER STATED WHILE DRIVING THERE WAS A LOUD NOISE, THEN 2 BOLTS BROKE FROM THE STEERING COLUMN, THIS CAUSED LOSS OF STEERING. THE VEHICLE WAS TOWED, THE MECHANIC STATED THERE WAS ALSO ANOTHER BOLT LOCATED ON THE INSIDE OF THE STEERING COLUMN THAT BROKE AS WELL. TWO JEEP DEALERS SAID THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE. *JB BOTH CV BOOTS ARE BROKEN AND THE BRAKES HAD TO BE REPAIRED. *TT *NM
ELECTRICAL SYSTEMJune 16, 2005
1996 JEEP CHEROKE WHILE DRIVING WITH BLOWER ON (AIR) , STEERING COLUMN STARTED SMOKING AND MELTING THE PLASTIC HOUSING. CAUSE WAS DETERMINED TO BE IGNITION SWITCH WAS NOT HEAVY DUTY ENOUGH TO HANDLE BLOWER MOTOR CURRENT AND THE WIRES IN THE HARNESS BURNED AND MELTED. WIRES AND SWITCH WAS REPLACED AND 1 YEAR LATER SAME THING HAPPENED AGAIN CAUSING THE INTERIOR TO FILL WITH SMOKE WHILE DRIVING AND THE WIRING HARNESS TO BURN UP AGAIN. A MECHANIC AT A DEALER TOLD ME THIS WAS A NOT UNCOMMON PROBLEM WITH THAT JEEP MODEL. I WAS TOLD THAT THE CHRYSLER VAN USED THE SAME SWITCH AND HARNESS AND THERE WAS A SAFETY RECALL FOR THEM BUT NOTHING WAS EVER DONE ABOUT THE JEEP CHEROKEE !!
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHERJune 2, 2005
HEATER HOSE JAMMED ACCELERATOR LINKAGE CAUSING RUNAWAY VEHICLE AT VERY HIGH SPEED...SHIFTED INTO NEUTRAL TO AVOID COLLISION...BRAKES WERE INSUFFICIENT TO STOP THE VEHICLE AS JAMMING CAUSED ENGINE RPM'S TO GO VERY HIGH [APPROX. 5000 RPM].
POWER TRAINJune 1, 2005
DT: CONSUMER'S CHILDREN WERE IN JEEP AND IT WAS RUNNING IN PARK. CONSUMER WAS GOING TO GET THEM OUT AND THE CAR JUMPED FROM PARK AND ROLLED INTO A DRIVE GEAR. *AK
POWER TRAINApril 26, 2005
RECALL CAMPAIGN 02V053000, CONSUMER LEFT THE VEHICLE IN THE DRIVEWAY, WENT INTO THE HOUSE, AND THE VEHICLE ROLLED DOWN THE DRIVEWAY, AND STRUCK A TREE, DAMAGING THE RIGHT REAR TAIL LIGHT/ LIFT REAR DOOR, AND BUMPER. CONSUMER DID NOT REMEMBER RECEIVING RECALL FOR INADVERTENT MOVEMENT. *AK THE VEHICLE DOES NOT HOLD IT'S POSITION WHEN PLACED IN PARK. THE MANUFACTURER AGREED TO PERFORM THE RECALL BUT REFUSED TO PROVIDE ANY ASSISTANCE FOR THE BODY DAMAGE BECAUSE THEY CLAIMED THE CONSUMER NEGLECTED TO HAVE THE RECALL WORK PERFORMED. *TC
ENGINE AND ENGINE COOLINGMarch 14, 2005
I WAS TOLD THAT ALL EXHAUST MANIFOLDS ON THE STRAIGHT 6 CYLINDER MOTOR DEVELOPED A CRACK IN THE SAME LOCATION DUE TO STRESS AND THE REPLACMENT PARTS HAVE BEEN REENGINEREED TO "FLEX". I FEAR MILD TO SEVERE CARBON MONOXIDE CONTAMINATION OF THE INTERIOR CABIN COULD OCCUR COMMON COMPLAINTS OF HEADACES. THIS SEEMS TO BE A VERY COMMON PROBLEM THAT IS VERY EXPENSIVE $900 EST. THAT MANY CONSUMERS TAKE A CHANCE AND DO NOT MAKE REPAIRS. *AK
LATCHES/LOCKS/LINKAGESFebruary 25, 2005
TAILGATE LATCH ON 1996 GRAND CHEROKEE HAS FAILED, WON'T UNLOCK. *NM
POWER TRAINFebruary 8, 2005
POWERTRAIN TRANSMISSION: AUTOMATIC. MY TRANSMISSION WILL NOT SHIFT FROM SECOND TO THIRD GEAR PROPERLY, CAUSING LOSS OF POWER AND WHINNING. THIS OCCURS MOSTLY THE FALL AND WINTER MONTHS DURING COLDER TEMPERATURE UNDER 32 DEGREES. PLEASE ADVISE.*AK
TIRESJanuary 21, 2005
1996 JEEP GRAND CHEROKEE TIRES WERE THE WRONG SIZE.***NO ANSWER REQUIRED***. *MR THE FRONT CV AXLES, WHEEL BEARINGS HAD TO BE REPLACED, THE FRONT DRIVE SHAFT HAD TO BE REBUILT, TRANSMISSION FLUID REPLACED AND NEW FILTER AND NEW PVC GASKET HAD TO BE REPLACED DUE TO THE WRONG SIZE TIRES BEING INSTALLED (TOO SMALL). *TT
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, DIESELDecember 27, 2004
THE GAS TANK IS MADE OF PLASTIC WHICH CLOGS THE FUEL PUMPS. CONSUMER STATES THE VEHICLE HAS LEFT HER STRANDED THREE TIMES. CONSUMER CONTACTED THE DEALER. CONSUMER WAS TOLD THE THAT IT WAS THE GAS SHE WAS USING.*AK
AIR BAGSDecember 9, 2004
DURING IMPACT ACCIDENT,HIT DEER, PASSENGER SIDE AIR BAG MALFUNCTIONED CAUSING CHEMICAL BURNS AND INJURIES TO LOWER EXTREMITY. *AK
SEATSNovember 29, 2004
WHILE ACCELERATING FROM A STOP ONE OF THE ATTACHMENT BOLTS HOLDING THE FRONT DRIVER SEAT TO THE SLIDE RAILS TORE THROUGH THE SHEET METAL ON THE LEFT FRONT ATTACHMENT POINT. UPON REMOVAL OF THE SEAT, BROKEN WELDS WERE FOUND ON THE RIGHT REAR OF THE FRAME AND PART OF THE FRAME WAS CRACKED. *AK
VISIBILITYNovember 29, 2004
WHILE DRIVING 20 MPH CONSUMER NOTICED THAT THE REAR LIFTGATE OVERHEATED. IT ONLY HAPPENED WHEN ANOTHER VEHICLE WAS BEHIND. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
STEERINGNovember 22, 2004
WHILE TRAVELING A BOLT FROM THE STEERING BOX SHEARED OFF. *AK THE STEERING BOX FELL CAUSING THE VEHICLE TO LOSE ALL STEERING. DUE TO THE FACT THAT THERE WAS NO RESTRAINT ON THE STEERING GEAR, THE STEERING WHEEL TURNED TOO FAR, BREAKING THE CLOCK SPRING WHICH CAUSED A TOTAL FAILURE OF THE CRUISE CONTROL AND THE AIR BAGS. *SC
AIR BAGSNovember 17, 2004
THE CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, IT STRUCK A TREE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT HAVE ENOUGH IMPACT TO DEPLOY THE AIR BAGS. THE FRONT GRILL WAS PUSHED INTO THE ENGINE. *AK *SC
POWER TRAINNovember 17, 2004
AFTER PLACING THE VEHICLE INTO THE DRIVEWAY, REMOVING THE CHILDREN, CONSUMER NOTICED THAT VEHICLE GOING DOWN THE HILL AND RAMMED INTO ANOTHER VEHICLE. NHTSA RECALL 02V053000. CONSUMER MOVED AND NEVER RECEIVED RECALL NOTICE. *AK
TIRESNovember 15, 2004
ALL 4 PIRELLI SCORPION ST TIRES, SIZE LT235-75-15 THAT WERE PURCHASED 9/02 HAVE DRY ROT. DRY ROT WAS FIRST NOTICED 4/04 (19 MONTHS AFTER PURCHASE). THE TIRE SELLER VIEWED THE TIRES 11/13/04 AND IS NOTIFYING PIRELLI AND WILL ADVISE ME OF MY OPTIONS. THE TIRES HAVE 11/32 TREAD REMAINING AND HAVE BEEN ON FOR 10,000 MILES. THE DOT MARKING ON 2 OF THE TIRES ARE: XL M3 8789 0402 AND XL M38789 3901. THE DOT MARKINGS ON THE OTHER 2 TIRES ARE APPARENTLY ON THE INSIDE. *AK
EXTERIOR LIGHTINGNovember 8, 2004
BOTH HEADLIGHT COVERS ARE SO DISCOLORED AND FOGGY THAT IT CUTS DOWN NIGHT TIME DRIVING VISIBILITY TO LESS THAN 50% OF ITS ORIGNAL BRIGHTNES/. 996 JEEP GRAND,CHEROKEE, 4FX58S3TC335842. *AK
SERVICE BRAKES, HYDRAULICNovember 3, 2004
WHILE BRAKING THERE WOULD BE A GRINDING NOISE, THEN VEHICLE WOULD LURCH FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK BRAKE ROTOR SEPARATED WHILE VEHICLE IN OPERATION. VEHICLE , SOUDS LKE METAL RUBBING METAL. *TC
STEERINGNovember 1, 2004
WHILE DRIVING, THE STEERING WHEEL VIBRATED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE STEERING BOX GEAR ON THE DRIVER'S SIDE CRACKED AND NEEDED TO BE REPLACED. *AK THE CONSUMER STATED HE DISCOVERED NEW CRACKS IN THE FRAME SINCE THE DEALER PERFORMED THE REPAIR LAST YEAR. AFTER THE VEHICLE WAS TOWED FOR THE SECOND TIME BECAUSE OF THE STEERING BOLTS BREAKING, THE CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE PROBLEM, HOWEVER THE DEALER STATED THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. THE RECALL WAS FOR SPECIFIC RIGHT HAND JEEP MODELS AND THE CONSUMERS VEHICLE WAS A LEFT HAND JEEP MODEL. *JB
LATCHES/LOCKS/LINKAGESNovember 1, 2004
THIS COMPLAINT WAS SENT BY A WEB USER VIA E-MAIL. WHILE DRIVING THE DRIVER'S DOOR OPENED AND WOULD NOT CLOSE. LUCKILY NO ACCIDENT OCCURRED, BECAUSE CONSUME R WAS ABLE TO CONTROL THE CAR. UPON INSPECTION NOTICED THAT THE DOOR LATCH INSIDE THE DRIVER'S DOOR BROKE OFF FROM DOOR FRAME BY ITSELF, WAS HANGING, AND NOT CONNECTED. WHEN TRYING TO SHUT THE DOOR IT WOULDN'T SHUT. CONSUMER TOOK THE CAR TO A DEALERSHIP, AND THEY SAID THERE WAS NOTHING THEY COULD DO. CONSUMER TOOK IT TO A BODY SHOP, AND THEY SAID IT WOULD BE $1636.75 TO REPLACE THE DOOR AND LATCH. *AK *TC
LATCHES/LOCKS/LINKAGESNovember 1, 2004
WHILE DRIVING DRIVER'S SIDE DOOR POPPED OPEN AND WOULD NOT CLOSE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO. THE CONSUMER THEN TOOK THE VEHICLE TO AN AFTERMARKET BODY SHOP, AND WAS TOLD THAT IT WAS THE WELD, WHICH WAS VERY THIN THAT CAUSED THE LATCHES TO POP OFF INSIDE THE DOOR. *AK *SC
SUSPENSION,SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,LATCHES/LOCKS/LINKAGES,EQUIPMENT,UNKNOWN OR OTHEROctober 20, 2004
I HAVE A 96 GRAND CHEROKEE LTD 4X4 WITH 115K MILES. SINCE IT TURNED 65K MILES I HAVE REPLACED THE BRAKE PADS AND DRUMS 3 TIMES. I HAVE WATER LEAKS IN THE SEAT BELT WELLS, THE PASSENGER SIDE WINDOW, AND THE BELTS ARE WET WHEN IT RAINS. TODAY, WATER IS POOLING IN THE FLOOR OF THE DRIVER'S SIDE. WATER POURS FROM JUST ABOVE THE ACCELERATOR. MUST BE FROM A/C?THE REAR DOOR HATCH HAS JAMMED IN LOCK POSITION. THE ELECTRONIC MILEAGE/ FUEL READOUT (ON CEILING MODULE) FLUCTUATES WILDLY AND IS INACCURATE. THE CATALYTIC CONVERTER WENT OUT AT 64,975 MILES. NOW HAVE A CRACK IN THE EXHAUST MANIFOLD, QUOTED $1200 BY DEALER TO REPAIR. I HAVE GONE THROUGH STOCK 3 RADIOS, TUNER PROBLEMS. MASSIVE A/C PROBLEMS IN PAST. I PAID A NON DEALER TO REPAIR IT, THE REPAIRS HELD FOR 30 DAYS AND SAME PROBLEM STARTED AGAIN. THEN HAD DEALER REPAIR AND IT WAS A RECALL ITEM SO WAS COVERED AFTER I'D PAID FOR 2 PREV REPAIR JOBS AT $1100 TOTAL. THE POWER STEERING PUMP WENT OUT AT 90K MILES. REPLACED SO MANY OTHER PARTS, I'D HAVE TO REFER TO THE SERVICE RECORDS FOR MORE DETAILS. THIS LIST IS ONLY FROM MEMORY. TOTAL COST OVER 3 YRS....AROUND $4000! OH, AND THE REAR HATCH/DOOR PAINT IS FADED AND DULL, TOTALLY DIFFERENT FROM THE REST OF THE CAR. ALL BLACK METAL PAINTED PARTS PAINT IS COMING OFF. HAS BEEN FOR COUPLE OF YEARS. ALSO THE ROOF RATTLE REALLY LOUD AT OVER 50MPH. THE POWER OUTLET CAME APART STILL ATTACHED TO MY PHONE CORD ONE DAY. FINALLY, THE FRONT END HAS SOME PROBLEM WITH THE AXLE? AND WILL COST APPROX $700 TO REPAIR. I THOUGHT I HAD A LEMON UNTIL I TALKED WITH 3 OTHER JEEP OWNERS, THEY'VE HAD SIMILAR PROBLEMS. DO WE HAVE ANY RECOURSE WITH CHRYSLER OVER THESE VEHICLES...I AM CONSIDERING INVOLVING AN ATTNY.
SERVICE BRAKES, HYDRAULIC,POWER TRAINOctober 15, 2004
THE VEHICLE JUMPED OUT OF GEAR, STRIKING ANOTHER VEHICLE AND A MAIL BOX . AFTER RECEIVING A RECALL FOR THE EXISTING CONDITION. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THAT THE BRAKE LINE WAS WORN. *JB RECALL# 02V053000. *SC
POWER TRAINOctober 15, 2004
CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE. THIS RECALL LETTER WAS RECEIVED ON 2003 AND FAILED. THE CONSUMER CRASHED INTO THE REAR OF ANOTHER VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *JB
POWER TRAINOctober 6, 2004
VEHICLE UNEXPECTEDLY STARTED MOVING BACKWARDS WHILE IDLING IN PARK GEAR AND THEN CRASHED INTO A TREE. THE DEALERSHIP DID NOT EXAMINE VEHICLE TO DETERMINE THE CAUSE OF PROBLEM. THE CONSUMER WAS INJURED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK *JB
LATCHES/LOCKS/LINKAGESOctober 3, 2004
DRIVING DOWN FREEWAY AND DRIVERS DOOR POPS OPEN AND WON'T SHUT. HAVE TO PULL OVER IN A HURRY TO AVOID ACCIDENT. FOUND DOOR LATCH HANGING FROM DOOR FRAME. WEAK WELD OF LATCH HAD GIVEN WAY AND DOOR POPPED OPEN. VERY DANGEROUS. LOCAL CHRYSLER DEALERSHIP COULDN'T HELP FINANCIALLY OR OTHERWISE AND SENT ME TO A BODY SHOP. BODY SHOP SAID THIS IS A REGULAR PROBLEM ON CHRYSLER PRODUCTS. THEY USE A CHEAP METAL AND WELDING TO ATTACH DOOR LATCH. I WOULD LIKE TO BE REFUNDED THE $1800 IT IS COSTING ME TO REPLAC THE ENTIRE DOOR. CAR IS A 1996 JEEP GRAND CHEROKEE. I WOULD THINK THIS SHOULD LAST MORE THAN EIGHT YEARS.*AK
FUEL SYSTEM, GASOLINESeptember 19, 2004
ENGINE DID NOT RUN DUE TO FUEL TANK COATING COMING OFF. THIS COATING IS THERE TO PROVIDE ADDED ASSURANCE THAT THERE BE NO FUEL LEAK (AND A FIRE) IF THE PLASTIC WALL OF THE TANK LEAKS (ON ITS OWN OR AFTER A CRASH). THUS THERE IS A FIRE SAFETY HAZARD.*AK THE MANUFACTURER AND DEALER WILL NOT REPLACE THE TANK (EVEN AFTER 3 RECURANCES OF THE ENGNE RUNNING PROBLEM, DUE TO THE COATING COMING OFF THE TANK WALL AND CLOGGING THE FUEL FILTER AND - IN 1 CASE - EVEN THE FUEL PUMP). THEY, INSTEAD, FLUSH THE TANK (REMOVING EVEN MORE COATING) AND RE-INSTAL IT. I AM NOW USING A TANK WITH PROBABLY VERY LITTLE FIRE-PROTECTION COATING. I FEEL THIS IS A HUGE SAFETY PROBLEM.
SEATSSeptember 8, 2004
THE DRIVER'S SEAT FRAME BROKE AWAY FROM THE FLOOR, MAKING THE SEAT INOPERABLE. *AK
STEERINGAugust 30, 2004
WHILE DRIVING IN REVERSE CONSUMER LOST STEERING CONTROL. VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC DETERMINED THAT THE PROBLEM WAS CAUSED BY THE MAIN BOLTS SHEARING OFF FROM THE STEERING GEAR BOX. *AK
STEERINGAugust 30, 2004
I HAVE A 1996 JEEP GRAND CHEROKEE LIMITED WHICH I TOOK INTO THE SHOP FOR OPTIONAL MAINTENANCE WHILE I WAS AWAY ON VACATION. MERELY ONE DAY AFTER PICKING UP THE CAR, MY POWER STEERING MOUNTING BRACKET BROKE COMPLETELY AWAY FROM THE ENGINE ASSEMBLY. I LOST ALL STEERING CAPABILITY. FORTUNATELY I WAS ONLY 2 BLOCKS FROM HOME IN A 35MPH ZONE, AND HAD NOT GOTTEN ON THE FREEWAY AT THAT POINT. I MANAGED TO DRIVE IT TO A POINT IN THE ROAD THAT CURVED IN AND GOT THE VEHICLE HAPHAZARDLY TO THE CURB WHERE I CALLED AAA. THE CAR WAS TOWED BACK TO THE DEALERSHIP THAT HAD JUST DONE THE MAINTENANCE. THEY INFORMED ME THAT THEY HAD NEVER SEEN THE STEERING BRACKET/PUMP COME FULLY AWAY FROM AN ENGINE BEFORE. NOT HAVING ANY OPTIONS, I HAD THEM REPAIR AND REPLACE WHATEVER PARTS WERE NECESSARY. BUT I'M SHOCKED THAT THIS HAPPENED, AND I'M JUST THANKFUL THAT NO ONE WAS KILLED OR INJURED INCLUDING ME. BECAUSE THIS IS (IN THE WORDS OF THE SERVICE MANAGER) AN "EXTREMELY RARE" OCCURANCE WHICH THEY HAD "NEVER SEEN BEFORE", I HAVE TO SUSPECT ONE OF TWO THINGS, 1. EITHER FAULTY EQUIPMENT ON THE PART OF JEEP, OR 2. TAMPERING BY THE MECHANIC TO CAUSE FAILURE. IF THIS OCCURED REGULARLY, THERE WOULD BE DEATH TOLLS IN THE THOUSANDS EVERY DAY FROM LOSING ALL STEERING ON ONE'S VEHICLE. THE STEERING MALFUNCTION ALSO CAUSED OTHER DAMAGE TO MY COOLING SYSTEM AND MY FAN COVER DUE TO THE SERPENTINE BELT COMING LOOSE. WHILE THE VEHICLE WAS RUNNING THE BELT SPUN AROUND FREELY AT ABOUT 1000 RPMS ACCORDING TO THE TECHNICIAN HE SUSPECTED THAT THIS WAS WHAT CAUSED THE OTHER DAMAGE, SO THE CAR WAS ALSO OVERHEATING. *AK
POWER TRAINJuly 15, 2004
VEHICLE WAS PARKED AND RUNNING AND WITHOUT PRIOR WARNING VEHICLE JUMPED INTO REVERSE GEAR. PROCEEDED TO GO DOWN HILL AND HIT ANOTHER VEHICLE/ TREE, AND STOPPED ON IMPACT. DEALERSHIP WAS AWARE OF PROBLEM. *AK *LA
ELECTRICAL SYSTEM,EQUIPMENTJune 22, 2004
VEHICLE STALLS WHILE DRIVING WITH FOOT ON GAS CAUSING POTENTIAL ACCIDENT WITHOUT WARNING. CRANKSHAFT SENSOR WAS REPLACED TO CORRECT PROBLEM. THIS ALSO OCURRED IN MARCH, 2003. THE SAME SENSOR WAS REPLACED TO CORRECT PROBLEM. VEHICLE WILL NOT RUN WITHOUT THIS SENSOR, AND THERE IS NO SAFTEY DEFAULT MODE PROVIDED TO THE COMPUTER TO KEEP VEHICLE RUNNING IF CRANK SENSOR CIRCUIT FAILS.*AK
AIR BAGS,SEAT BELTSJune 10, 2004
I WAS HAVING BRAKE TROUBLE WITH THE CHEROKEE AND FOR A MONTH I KNEW I HAD TO GET BRAKE PADS ON MY TRUCK 1996 GRAND CHEROKEE. ON AUGUST 21, 2003 I WAS IN CAR ACCIDENT WHICH CAUSED ME TO LOSS CONTROL OF THE VEHICLE AND NOT BE ABLE TO GAIN IT BACK I WENT UP ON TWO AND CRASHED INTO A MEDIAN THE TRUCK OVER THREE TIMES AND I CAME OUT OF THE SEAT BELT AND LANDED IN THE PASSENGER SEAT. I DID HAVE ON MY SEAT BELT BUT CAME UP OUT OF IT. I THINK THE ROTORS MAY HAVE BEEN CORRDID AND HELPED WITH THE ACCIDENT MY SECOND CONCERN IS HOW I WAS ABLE TO COME OUT OF THE SEATBELT AND BECOME SEVERELY INJURED. I SHATTERED MY LEG AND HAD TO RELEARN TO WALK. I JUST WENT THROUGH MY SECOND SURGERY PERTAINING TO THIS ACCIDENT. WHAT STEPS DO I NEED TO GO THROUGH IN ORDER TO GET THE WORD OUT ABOUT THE SEATBELT ISSUE AND THE FACT THAT IT DIDNT SECURE ME FROM THE ACCIDENT. MY HEAD STILL WENT INTO THE WINDSHILED AND I THINK SOMETHING HAPPENED WITH THE AIR BAGS AS WELL BECAUSE THEY WERE TORN BY THE TIME THE TRUCK STOPPED ROLLED AND MY HEAD ISTILL WENT INTO THE WINDOWSHIELD AND WAS CUT UP BAD. *AK
STEERINGJune 3, 2004
UPON STARTING THE VEHICLE, I IMMEDIATELY HEARD A BANG FOLLOWED BY LOUD CLANGING UNDER THE HOOD. I BEGAN BACKING OUT OF MY GARAGE AND NOTICED I HAD NO POWER STEERING. AT THIS POINT I ESTIMATED THAT THE BELT HAD BROKEN AND SHUT DOWN THE ENGINE. ON EXAMINING UNDER THE HOOD THE POWER STEERING PUMP PULLEY WAS VISIBLY OUT OF ALIGNMENT AND THE BELT WAS WRAPPED AROUND THE FAN. CLOSER EXAMINATION REVEALED THAT THE POWER STEERING PUMP BRACKET WAS BROKEN INTO THREE PIECES. I ALSO HAVE ONE BOLT SHEERED OFF WITH THE STUD STILL STUCK IN THE CYLINDER HEAD. I HAVE ACQUIRED A REPLACEMENT PART BUT THE NECESSARY REPLACEMENT BOLT WAS OUT OF STOCK. BEFORE REPAIRS CAN PROCEED, I WILL NEED TO DRILL THE EXISTING BOLT OUT, POSSIBLY HAVING TO REMOVE THE CYLINDER HEAD ASSY TO GAIN THE PROPER ACCESS. ALTHOUGH NO INJURIES RESULTED, THE CAR IS NOT DRIVABLE IN THIS CONDITION AND THE FAILURE HAS CAUSED MY FAMILY MAJOR INCONVENIENCE. HAD THIS HAPPENED AT A DIFFERENT TIME THE CONSEQUENCES COULD HAVE BEEN MUCH MORE SEVERE. *JB
ELECTRICAL SYSTEM,EQUIPMENTApril 27, 2004
FOR YEARS WE HAVE A PROBLEM WITH THE CAR HEATING UP EVERY SUMMER. AS SOON AS THE AIR CONDITIONING GOES ON THE CAR HEATS UP. AND EVERY YEAR WE SPEND A LOT OF MONEY TRYING TO FIX IT. NO ONE HAS EVER BEEN ABLE TO FIX THE PROBLEM. WE A COPIES OF ALL OF OUR BILLS. IT'S HOT AGAIN AND WE HAVE A PROBLEM AGAIN. *AK
SERVICE BRAKES, HYDRAULICApril 20, 2004
THE VEHICLE'S FRONT ROTORS WERE STARTING TO PIT AND CORRODE. THE DEALER HAS BEEN CONTACTED. THERE IS A RECALL FOR THE SAME PROBLEM. RECALL # 00 V 136 000. *NM BOTH DEALER AND MANUFACTURER REFUSED TO HONOR RECALL REPAIR ON CONSUMER'S VEHICLE. THEY'RE CLAIMING THAT THE RECALL DOESN'T APPLY TO THE VEHICLE BECAUSE WAS NOT IN OHIO WHEN RECALL WAS ISSUED. *LA
FUEL SYSTEM, GASOLINEApril 11, 2004
I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO 4X4 WHICH HAS HAD 5 FUEL PUMP MODULES AND ONE GAS TANK REPLACED SINCE 08.10.2000. THE VEHICLE IS IN NEED OF ANOTHER FUEL PUMP MODULE. THE DEALERS HAVE DIFFICULTY IN REPLICATING THE CONDITION. THE FUEL GAUGE IS PROVIDING FALSE READINGS; TYPICALLY GIVING AN EMPTY TANK READING WHEN FULL, 3/4 FULL OR 3/4 EMPTY. I HAVE HEARD THE SAME COMPLAINT FROM NUMEROUS OTHER GRAND CHEROKEE OWNERS. I WOULD THINK THE MAKER/DEALER WOULD HAVE SPOTTED A TREND BY NOW OR IS OVERLOOKING IT BECAUSE OF THE COST INVOLVED WITH FINDING A NEW VENDOR. ALL RECEIPT COPIES OF WORK PERFORMED CONCERNING THIS MATTER ARE INTACT. *JB
STRUCTUREApril 2, 2004
THIS IS THE 3RD TIME I AM COMPLAINING ABOUT A WATER LEAK IN MY 96 CHEROKEE DRIVER SIDE FLOOR. THE PROBLEM STARTED 1 YEAR AGO AND I HAVE SPENT A OVER $900 TO HAVE IT FIXED BY THE DEALER (ANTWERPEN, BALTIMORE, MD 21228). SINCE THIS IS THE 3RD OCCURRENCE IN ONE YEAR, I THINK THE PROBLEM IS A STRUCTURAL DEFECT AND THAT CHRYSLER SHOULD STAND BEHIND IT AND FIX IT. IT GOES BACK TO ANTWERPEN ON 4/5 FOR ANOTHER GO AROUND. I CONCEPT IS THEY ARE STALING AND WAITING FOR THE WARRANTY ON THE 1ST REPAIR TO RUN OUT, BUT SORRY THIS ISN'T GOING TO HAPPEN, EVEN IT I HAVE TO TAKE IT THERE WEEKLY UNTIL SOMEBODY FIXES IT PROPERLY. *JB
STRUCTUREMarch 29, 2004
IN 2003 I EXPERIENCE LEAKING WATER FROM UNDER THE DASH ON BOTH THE PASSENGER SIDE AND DRIVER'S SIDE IN POURING RAIN. VEHICLE WAS TAKEN TO DEALER AND FIXED FOR $766. NOW IN MARCH 2004, JUST BEFORE THE ORIGINAL WARRANTY ON THE FIRST FIX RUNS OUT THE LEAK IS BACK. VEHICLE WENT TO DEALER, THEY SAY IT IS NOW LEAKING SOME WHERE ELSE (AROUND THE DRIVER'S DOOR,DOESN'T EXPLAIN WHY I AM GETTING WATER ON THE PASSENGER SIDE) FIX GASKETS FOR $220. WAITING FOR NEXT LEAK, WHICH I AM WILL COME. CHRYSLER REFUSED TO FIX THE SECOND LEAK UNDER THE FIRST WARRANTY.*AK
SEATSMarch 26, 2004
I OWN A 1996 JEEP CHEROKEE AND THE SHEET METAL THAT CONNECTS THE DRIVERS SEAT TO THE ADJUSTABLE TRACK UNDER THE SEAT IS TEARING AND COMING LOSE. I FEEL THAT THIS IS A EXTREME SAFETY HAZARD WHICH COULD LEAD TO AN ACCIDENT AND FURTHER INCREASED INJURY DURING THAT ACCIDENT WHEN THE SEAT BECOMES DISENGAGED FROM ITS ANCHORING POINTS. WHILE THE JEEP IS 7.5 YEARS OLD, I AM ONLY 5FT 10IN 195LBS AND DO NOT THINK THAT THE METAL SHOULD BE TEARING. THIS BEING A SAFETY ISSUE I FELT I SHOULD CONTACT JEEP BEFORE TAKING ACTION MYSELF SO IF NECESSARY JEEP COULD HAVE THE VEHICLE INSPECTED AND SEE IF THEY HAD ANY CONCERNS THAT NEEDED TO BE DEALT WITH. I HAVE CONTACTED JEEP STAFF FROM A LOCAL DEALERSHIP ALL THE WAY UP TO SUSAN AT CHRYSLER CORP CUSTOMER SERVICE (INCIDENT # 12175350) WITHOUT LUCK IN HAVING MY SAFETY RELATED ISSUE ADDRESSED. *AK
STRUCTUREMarch 18, 2004
THIS IS THE SECOND TIME I HAVE HAD WATER LEAKAGE FROM UNDER THE DASH ONTO THE DRIVER'S SIDE FLOOR SOAKING EVERYTHING. THE OCCURENCE WAS 5/2/03, PROBLEM FIXED AT DEALER (ANTWERPEN, BALTIMORE) FOR $766. NOW LESS THAN A YEAR LATER THE SAME PROBLEM IS OCCURING. I AM DUE TO TAKE IIT IN NEXT WEEK, HOW MUCH DO YOU WANT TO BET THE PROBLEM WILL BE DIAGNOISED AS LEAKING IN A DIFFERENT PLACE SO THEY WON'T HAVE TO HONOR THE ORGINIAL REPAIR WARRANTY. THIS IS ALMOST A GIVEN. FIRST OF ALL THIS PROBLEM SHOULD NOT BE HAPPENING AT ALL. THERE OBVIOUSLY IS A STRUCTURAL PROBLEM WITH THE TRUCK WHEN IT WAS MADE. I HAVE ALSO READ SEVERAL COMPLIANTS FROM OTHER OWNERS AND JEEP/CHRYSLER REFUSES TO FIX THE PROBLEM. I DO NOT CALL THIS CUSTOMER SERVICE AT ALL EXPECIALLY WHEN IT IS THE SECOND TIME AROUND. *AK
EXTERIOR LIGHTING,INTERIOR LIGHTINGMarch 11, 2004
THE BULBS THAT ILLIMINATED THE SWITCH ENABLING THE CONSUMER TO TURN ON THE FOG LIGHT, DIM THE PANEL LIGHT, AND LOCATE THE HEADLIGHT SWITCH, BURNT OUT. AS A RESULT, CONSUMER WAS UNABLE TO LOCATE AND UTILIZE THE COMPONENTS. THE BULBS COULD NOT BE REPLACED BECAUSE THEY WERE NOT AVAILABLE FROM THE MANUFACTURER OR AFTER MARKET.*AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERJanuary 15, 2004
1996 JEEP GRAND CHEROKEE LIMITED. AIR CONDITIONING SYSTEM ONLY BLOWS HOT AIR. I HAVE HAD IT LOOKED AT TWO DIFFERENT TIMES. THEY CHECK THE SYSTEM AND FILL ALL THE FLUIDS, BUT IT STILL DOESN'T WORK. *CB
POWER TRAINJanuary 15, 2004
SECOND GEAR IS SLIPPING. SOME OF THE SEALS ARE LEAKING. ONE OF THE GEARS ARE STRIPPED.
SUSPENSION,ENGINE AND ENGINE COOLINGJanuary 15, 2004
THE ENTIRE REAR AXLE WAS REPLACED AT THE ADVICE OF JEEP SERVICE. THEY CLAIMED THAT THE WHEEL BEARINGS WOULD NOT NOT SEAT IN THE AXLE AS THE "RACES" WERE WORN BEYOND THE POINT OF HOLDING THEM IN. BECAUSE I NEEDED THE VEHICLE FOR MY BUSINESS, I HAD NO CHOICE BUT TO HAVE THEM REPAIR IT WHILE THEY HAD IT APART AS I DID NOT HAVE TIME TO DO THE JOB MYSELF. IT WAS A THREE WEEK WAIT FOR PARTS AS IT WAS. THEN I NOTICED THE "MUSTY" SMELL. UPON FUTHER INVESTIGATION I DISCOVERED THE ENTIRE JEEP WAS SATURATED UNDER THE CARPETS ON BOTH SIDES. MOLD EVERYWHERE. NO WONDER MY ALLERGIES WERE KILLING ME. I'VE SINCE GUTTED THE VEHICLE AND BLEACHED THE ENTIRE FLOOR AREAS. I AM NOW IN THE PROCESS OF COMING UP WITH A SOLUTION TO THE PROBLEM SO I CAN PASS IT ON TO OTHER JEEP OWNERS. CHRYSLER HAS A BULLETIN OUT ON A PROCEDEURE TO CLEAN THE A/C DRAIN BUT IT DOES NOT WORK AS IT COMES BACK EACH YEAR. I'VE FOUND THAT GLUING NYLON SCREENING IN THE AIR INTAKE UNDER THE HOOD KEEPS ALL OF THE DEBRIS THAT CLOGS THIS DRAIN TUBE OUT OF THE HEATER BOX. NOW I AM WORKING ON A WAY TO STOP THE WATER FROM RUNNING BACK INTO THE DASH AREA THROUGH THE FIREWALL WHERE IT DRAINS OUT INTO THE FRAME. NOT ONE DEALERSHIP WOULD TALK TO ME ABOUT THIS. I KNOW THAT THEY KNOW ABOUT IT BECAUSE OF THE BULLETIN. ALSO, I FOUND THAT THE "VENTS" BEHIND THE REAR FIXED GLASS ON THE CHEROKEE HAVE A SMALL HOLDING CUP AND A TUBE WHICH THE WATER THAT ENTERS THAT AREA DRAINS INTO, WHAT I COULDN'T BELIEVE WAS THAT IT DRAINS INTO THE REAR OF THE VEHICLE, INSIDE, WHICH RESULTS IN THE ENTIRE REAR OF THE VEHICLE BECOMING WET UNDER THE REAR RUG. THIS PROBLEM IS SOLVED BY PUNCHING A HOLE THROUGH THE FLOOR AND EXTENDING THE FACTOY DRAIN TUBE THROUGH THE FLOOR SO THE WATER DRAINS OUTSIDE THE VEHICLE WHERE IT BELONGS. I AM A CAR BUFF AND PRETTY KNOWLEDGEABLE ABOUT REPAIRS AND I COULD NOT BELIEVE MY EYES WHEN I SAW THESE DESIGN FLAWS. THEY ARE BLATANTLY OBVIOUS.
ENGINE AND ENGINE COOLINGJanuary 15, 2004
MY JEEP HAS BEEN REALLY LOUD FOR SOMETIME AND IS GETTING LOUDER. IT IS WHEN YOU START IT UP (REALLY BAD) AND THE WHOLE TIME IT'S RUNNING. I ASK MY MECHANIC AND HE SAID TO TRY A HEAT RISER. WHEN WE WENT TO THE JEEP DEALER TO ORDER IT, THE PARTS GUY SAID WE COULD TRY THE HEAT RISER, BUT MORE THAN LIKELY IT WAS A CRACKED/BUSTED MANIFOLD. WHEN WE LOOKE, THE MANIFOLD IS CRACKED IN TWO OR THREE PLACES. I HAVE CONTACTED SEVERAL MECHANICS IN MY AREA...THEY ALL SAY THE SAME THING....MANIFOLDS ON THESE JEEPS ARE BAD ABOUT CRACKING. THE MANIFOLD LISTS FOR $431 AND THEY SAY ABOUT $200 TO PUT ONE IN. PLUS, I HAVE BEEN TOLD THAT IT'S NO GOOD TO FIX THE ONE FROM THE MANUFACTURER BY WELDING IT, BECAUSE IT WILL CRACK AGAIN. THE SUGGESTION I AM GETTING IS TO BUY A NEW AFTERMARKET MANIFOLD...ALL THE MECHANICS SAY THEY WORK BETTER BECAUSE THEY HAVE 2 PIECES ON THEM THAT GIVE FOR EXTRA SUPPORT. I THINK THIS IS REALLY SAD. ONE SINGLE MECHANIC IN THE SMALL TOWN I LIVE IN HAS REPLACED AT LEAST 5 IN THE PAST YEAR. I THINK THIS IS OVERWHELMING! THERE SEEMS TO BE A DEFECT IN THIS PART TO ME.
ELECTRICAL SYSTEMJanuary 15, 2004
THE VEHICLE IGNITED AFTER BEING PARKED FOR APPROXIMATELY 2 HOURS. FIRE INVESTIGATION PINPOINTED START IN THE MAIN HOUSING OF THE ELECTRICAL, IN THE FIREWALL.
POWER TRAINJanuary 8, 2004
TRANSMISSION SLIPS AND DOESN'T CHANGE GEARS PROPERLY. THIS IS DUE TO TRANSMISSION FAILURE. THE TRANSMISSION WAS REPLACED, BUT THE PROBLEM RECURRED.*AK *MR
SEAT BELTSJanuary 8, 2004
MY SEAT BELT IS KNOWN TO CAUSE FAILURE. I HAVE A GEN 3 SEAT BELT IN MY 1996 JEEP CHEROKEE VEHICLE AND CHRYSLER WOULD NOT REPLACE THEM WITH THE GEN 4 MODEL AT THEIR EXPENSE. MY SEAT BELT OFTEN COMES UNDONE WHEN I AM DRIVING AND I HAVEN'T EVEN TOUCHED IT. *LA
FUEL SYSTEM, GASOLINEDecember 15, 2003
ON DECEMBER 12, 2003, FOR THE SECOND TIME IN THREE YEARS, THE FUEL PUMP ON OUR JEEP FAILED. IN DISCUSSING THE FAILURE WITH TWO DIFFERENT MECHANICS AND THEN WITH OUR LOCAL JEEP DEALER, I WAS ADVISED THAT JEEP HAD DETERMINED THAT THE GAS TANK FOR THIS VEHICLE IS SUBJECT TO CORROSION WHEREBY MINUTE PARTICLES FLOAT IN THE TANK AND CAN TRAVEL INTO THE FUEL PUMP (THE FILTER THAT JEEP PUTS IN THESE CARS IS NOT DESIGNED TO TRAP THESE SMALL PARTICLES) CAUSING THE FUEL PUMP TO FREEZE. I WAS ADVISED BY THE JEEP DEALERSHIP THAT A TSB WAS ISSUED IN 1997 REGARDING THIS FAILURE (I BELIEVE IT IS TSB 140697). I NOTE THAT THERE ARE AT LEAST 42 REPORTS OF SIMILAR PROBLEMS ON YOUR WEBSITE. THIS IS A SAFETY PROBLEM THAT JEEP HAS REFUSED TO ACKNOWLEDGE OR TAKE ANY RESPONSIBILITY FOR.*AK
ENGINE AND ENGINE COOLINGDecember 3, 2003
MY 1996 JEEP GRAND CHEROKEE LIMITED, WILL NOT PASS SAFETY INSPECTION BECAUSE IT'S EXHAUST MANIFOLD IS CRACKED AND LEAKS EXHAUST GASES. THE PROBLEM SEEMS TO BE COMMON AMONG GRAND CHEROKEE OWNERS WITH THE 6 CYLINDER, 4 L ENGINE. THE MANIFOLD FAILED DUE TO A STRESS CRACK THAT DEVELOPED FROM UNEVEN EXPANSION AND CONTRACTION DURING NORMAL OPERATION. THE LOCAL JEEP/CHRYSLER DEALER INFORMED ME THAT THE PART FAILS IN ALMOST ALL 6 CYLINDER JEEP CHEROKEES AND THAT THE PRESENT REPLACEMENT PARTS ARE REDESIGNED NOT TO BREAK FROM STRESS CRACKS FROM NORMAL HEATING. THIS TELLS ME THAT THE MANUFACTURER KNOWS OF THE SAFETY PROBLEM, HAS REDESIGNED IT, AND IS TRYING TO MAKE MONEY OFF THE SAFETY FAILURE. THE REPLACEMENT EXPENSE FOR THIS SAFETY INSPECTION FAILURE IS VERY HIGH. ESTIMATED COST OF THE REPLACING THE DEFECTIVE MANIFOLD BY THE DEALER IS $1100 TO $1200. I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM AND THAT A GREAT PERCENTAGE OF GRAND CHEROKEES WITH THE 6 CYL., 4 L., ENGINE EXPERIENCED A SAFETY DEFECT FROM A CRACKED EXHAUST MANIFOLD. THIS IS MY THIRD JEEP AND FOR THE PRICE PAID I EXPECTED HIGHER QUALITY AND A SAFER VEHICLE. *NLM
VEHICLE SPEED CONTROLDecember 3, 2003
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE THE CONSUMER WAS PARKING IN DRIVEWAY. *MR THE VEHICLE STRUCK A LARGE TREE. *SCC *JB
ENGINE AND ENGINE COOLINGDecember 1, 2003
WHILE DRIVING VEHICLE BEGAN TO SMOKE. DRIVER PULLED THE VEHICLE TO THE SIDE OF THE ROAD, AND VEHICLE CAUGHT ON FIRE DUE TO A MALFUNCTION IN THE CATALYTIC CONVERTER. *AK
SERVICE BRAKES, HYDRAULICNovember 25, 2003
BROUGHT MY CAR IN FOR THE BRAKE RECALL. IT SEEMS THAT THEY DID WHAT THE RECALL REQUIRED BUT SAID THAT MY CAR WAS NOT PART OF THE RECALL. *LA
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERNovember 24, 2003
I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO 4X4 WHICH HAS HAD 5 FUEL PUMP MODULES AND ONE GAS TANK REPLACED SINCE 08.10.2000. THE VEHICLE IS IN NEED OF ANOTHER FUEL PUMP MODULE. THE DEALERS HAVE DIFFICULTY IN REPLICATING THE CONDITION. THE FUEL GAUGE IS PROVIDING FALSE READINGS; TYPICALLY GIVING AN EMPTY TANK READING WHEN FULL, 3/4 FULL OR 3/4 EMPTY. I HAVE HEARD THE SAME COMPLAINT FROM NUMEROUS OTHER GRAND CHEROKEE OWNERS. I WOULD THINK THE MAKER/DEALER WOULD HAVE SPOTTED A TREND BY NOW OR IS OVERLOOKING IT BECAUSE OF THE COST INVOLVED WITH FINDING A NEW VENDOR. ALL RECEIPT COPIES OF WORK PERFORMED CONCERNING THIS MATTER ARE INTACT. *LA
FUEL SYSTEM, GASOLINENovember 21, 2003
WHILE DRIVING APPROXIMATELY 65 MPH WITH OUT ANY WARNING VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER, AND THE TECHNICIAN INDICATED THE FUEL TANK DISINTEGRATED AND CLOG THE FUEL LINE. FUEL TANK WAS REPLACED AT OWNER EXPENSE OF $1.000. *NLM
VEHICLE SPEED CONTROLNovember 12, 2003
WHILE PULLING INTO THE DRIVEWAY VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A TREE. *AK VEHICLE WENT 70 FEET FROM START OVER A PATIO , CRUSHING ALL THE FURNITURE UNTIL IT HIT A MAPLE TREE. VEHICLE WAS TOTALLY WRECKED, AND AIR BAGS DEPLOYED. THE ENGINE WAS STILL RACING, WHEELS WERE SPINNING, HORN WAS BEEPING AND THERE WAS SMOKE AROUND THE VEHICLE. THE VEHICLE WAS STILL IN DRIVE. *PH *NLM
SEATSNovember 10, 2003
GETTING INTO MY 1996 JEEP CHEROKEE THE NUT WHICH SECURES THE DRIVERS LOWER SEAT CUSHION FRAME TO THE SEAT ADJUSTER PULLED THROUGH THE CUSHION FRAME. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT AND HAS 88932 MILES ON IT.*AK I FEEL THIS IS A SAFETY ISSUE. IF THIS VEHICLE IS IN AN ACCIDENT THE FORCES WHICH WOULD NEED TO BE RESISTED WOULD FAR EXCEED THOSE A PERSON COULD APPLY GETTING INTO THE VEHICLE. THEREFORE, I FEEL THIS IS OBVIOUSLY EITHER A DESIGN PROBLEM OR A MANUFACTURING PROBLEM. I CALLED 1-800-992-1997 AND TALKED TO THEIR REPRESENTATIVE WHO SAID THAT IF THIS WAS A MANUFACTURING DEFECT THE VEHICLE IS OUT OF WARRANTY, I.E. I HAVE TO PAY TO GET THIS FIXED. FOR SAFETY REASONS THIS MUST BE FIXED, DO I USE THEIR PRODUCTS WHICH MIGHT HAVE A PROBLEM? ARE THERE ANY OTHER REPORTS OF THIS PROBLEM? IF THERE ARE ANY OTHER REPORTS OF THIS HAPPENING ADD ANOTHER ONE TO THE LIST.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMNovember 5, 2003
WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. WHEN THIS OCCURRED, THE STEERING WHEEL LOCKED UP AND THE BRAKES FAILED TO FUNCTION. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY AN ELECTRICAL SYSTEM SENSOR FAILURE.*AK THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AND APPARENTLY THE PROBLEM WAS THE OXYGEN SENSOR, ALSO THE MONITOR LIGHT ON THE DASHBOARD BLINKED WHICH INDICATED THERE WAS A REAR LAMP FAILURE EVEN THOUGH THERE WAS NO FAILURE. *JB *NLM
ENGINE AND ENGINE COOLINGOctober 29, 2003
WHEN COMING TO A STOP VEHICLE STALLED, AND CONSUMER WAS HAVING PROBLEMS RESTARTING THE VEHICLE. *AK
FUEL SYSTEM, GASOLINEOctober 24, 2003
FUEL TANK FAILURE CAUSING DEBRIS TO GO INTO FUEL PUMP CAUSING FUEL PUMP FAILURE AND VEHICLE TO BREAKDOWN. THIS PROBLEM, IF NOT CORRECTED WILL CAUSE FUEL LEAKAGE, AND POTENTIAL FIRE. *LA
POWER TRAINOctober 20, 2003
TRANSFER CASE GASKET LEAKS. ACCORDING TOO MECHANIC I TALKED WITH, THIS IS A CONSTANT PROBLEM ON THE 1996 MODEL JEEP GRAND CHEROKEE. *LA
POWER TRAINOctober 12, 2003
VEHICLE ROLL BACK WHILE CAR WAS IN PARKED GEAR.*MR AFTER EXITING THE VEHICLE, IT ROLLED BACKWARDS STRIKING A TREE. *TS THE CONSUMER STATED THERE WAS A RECALL REGARDING THE ISSUE. *JB
POWER TRAINSeptember 23, 2003
THE CONSUMER CALLED ABOUT TRANSMISSION:LEVER AND LINKAGE: FLOOR SHIFT RECALL PROBLEMS. THE CONSUMER RECEIVED A RECALL NOTICE TO UPDATE THE FLOOR SHIFT. THE DEALER WAS CONTACTED AND STATED THAT VEHICLE WAS TAKEN INTO THE DEALER AND THE PART WAS REPLACED, BUT THE FLOOR SHIFT DID NOT FEEL RIGHT AFTER THE RECALL REPAIRS WERE PERFORMED. THE MANUFACTURER WAS CONTACTED, WHO CONTACTED THE DEALER AND THE DEALER AGAIN STATED THAT THIS WAS THE WAY IT FELT AFTER THE TRANSMISSION FLOOR SHIFT HAD BEEN REPLACED. *AK *SCC *JB
STEERINGSeptember 15, 2003
BRACKET THAT HOLDS POWER STEERING PUMP TO THE ENGINE BROKE OFF WHEN THE VEHICLE WAS IN REVERSE. *AK *PH *JB
STRUCTURESeptember 10, 2003
WHILE DRIVING AT 65 MPH, AND WITH NO WARNING HOOD FLEW OPEN. *AK
STRUCTURESeptember 8, 2003
WHILE DRIVING 55 MPH THE MOTOR MOUNT BOLTS SHEARED OFF WITHOUT WARNING AND CAUSED ENGINE TO DROP THREE INCHES. *AK
STEERINGSeptember 6, 2003
POWER STEERING BRACKET BROKE OFF FROM ENGINE BLOCK, CAUSING LOSS OF STEERING ABILITY AND DRIVE BELTS TO DISENGAGE FROM ENGINE.*AK
STRUCTURESeptember 3, 2003
WHILE DRIVING AT 65MPH AND WITH OUT ANY WARNING HOOD BLEW UP, DAMAGING THE TOP OF THE VEHICLE.*AK
STRUCTURESeptember 1, 2003
DOOR HINGE HAS REPEATEDLY BROKEN AWAY FROM FRAME AT TACK WELD MAKING USE OF DRIVER'S DOOR IMPOSSIBLE.*AK
POWER TRAINAugust 20, 2003
AUTOMATIC TRANSMISSION NOT SHIFTING INTO 2ND OR 3RD GEAR (SKIPS FROM 1ST TO 4TH) HOWEVER I CAN MANUALLY SHIFT IT INTO 3RD BY MOVING LEVER TO 3. *AK
SERVICE BRAKES, HYDRAULICAugust 12, 2003
CONSUMER STATED WHEN APPLYING THE BRAKES HEARD LOUD NOISE. ALSO, THERE WAS EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
STEERINGAugust 7, 2003
CONSUMER STATED THE VEHICLE EXPERIENCE THE SAME PROBLEM AS STATED IN RECALL 97069000 CONCERNING STEERING GEAR BOX. DEALER WILL NOT REPAIR BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. CONSUMER HAD TO PAY $170.00 IN REPAIRS. *AK *CB *JB
ENGINE AND ENGINE COOLINGAugust 6, 2003
DEFECTIVE EXHAUST MANIFOLD. CRACKS
SUSPENSIONJuly 30, 2003
WHILE DRIVING ON SMOOTH PAVEMENT THE VEHICLE HAS A VERY VIOLENT SHAKE, CONSUMER STATES PULLED OVER AND SHUT OFF ENGINE, THEN RESTARTED. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.
AIR BAGSJune 10, 2003
WHILE TRAVELING AT 30 MPH ANOTHER VEHICLE LOST CONTROL AND HIT CONSUMER'S VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK
ENGINE AND ENGINE COOLINGJune 10, 2003
INTAKE MANIFOLD HAS A 6 INCH CRACK IN IT AND THE FUMES ARE SEEPING INTO VEHICLE THROUGH THE AIR CONDITIONER VENTS.*AK
AIR BAGSJune 6, 2003
WHILE ON THE HIGHWAY VEHICLE WAS HIT AND CRASHED INTO A TREE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS AN HIT AND RUN ACCIDENT. *AK
AIR BAGSJune 5, 2003
THE CLOCK SPRING/MODULE FAILED, WHICH CAUSED THE AIR BAG TO BE INOPERATIVE. *JB
STEERINGJune 4, 2003
THE STEERING WHEEL LOCKED UP WHILE DRIVING. *NLM
POWER TRAINMay 28, 2003
NAR 05/28/2003 *MR THE CONSUMER WAS INVOLVED IN AND ACCIDENT THE JEEP WAS LEFT IN A PARK POSITION, THEN WENT INTO REVERSE STRIKING ANOTHER CAR. AUTOMATIC SHIFTER DEFECTIVE. *CB
TIRESMay 19, 2003
THE CONSUMER TOOK THE VEHICLE INTO THE SHOP FOR THE RECALL ON THE SPARE TIRE. THE RECALL STATED TO REPLACE THE TIRE WITH A LARGER SIZE TIRE. GOODYEAR REFUSED TO PUT A NEW TIRE ON BECAUSE IT CREATED A SAFETY HAZARD. *NLM
STRUCTUREMay 19, 2003
THE VEHICLES DOOR HINGES SEPARATED FROM THE WELDS. *NLM
SERVICE BRAKES, HYDRAULICMay 5, 2003
CONSUMER STATES THAT BRAKE ROTOR SEPARATED FROM WHEEL CAUSING EXTENDED STOPPING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.
SEAT BELTSApril 29, 2003
THE CONSUMER WAS TOLD BY DAIMLER CHRYSLER THAT THE GOVERNMENT DOES NOT WANT TO DO A RECALL ON THE SEAT BELTS. HE ALSO INDICATED THAT THERE WERE OTHER CONSUMER GROUPS/MAGAZINES THAT LIST COMPLAINTS ON THE SEAT BELTS. THE RELEASE BUTTON PROTRUDES AND WILL UNLATCH AT THE SLIGHTEST MOVEMENT. *NLM
ELECTRICAL SYSTEMApril 24, 2003
WHILE TRAVELING, THE DASH BOARD INDICATION LIGHTS ILLUMINATED. *JB
TIRESApril 23, 2003
AAA REFUSED TO MOUNT SPARE TIRE ON WHEEL WHEN CALL FOR SERVICE DUE TO MANUFACTURER'S RECALL 98V006000. CONSUMER WAS ADVISED BY MFR THAT VIN WAS NOT INCLUDED IN RECALL. *NLM *SCC
POWER TRAINApril 9, 2003
AT VARIOUS SPEEDS THE TRANSMISSION WOULD START TO SLIP. THIS CAUSED THE VEHICLE TO ACCELERATE TO A HIGHER SPEED THAN THE REQUIRED SPEED. *NLM
AIR BAGSApril 4, 2003
I WAS DRIVING THE VEHICLE ON INTERSTATE 81 SOUTH AND SLID ON ICE WHICH MADE ME HIT AT GUARD RAIL AT A HIGH SPEED AND FLIP THE VEHICLE. AT IMPACT AT LEAST 40 M.P.H. THE AIRBAGS DID NOT DEPLOY.*JB
FUEL SYSTEM, GASOLINE,EQUIPMENTMarch 19, 2003
THREE FUEL PUMPS HAVE FAILED IN THREE YEARS. WE HEAR THE PAINT CHIPS IN THE FUEL TANK AND CAUSES CLOGS THE FUEL PUMP AND RUINS THEM ($875.00 FOR EACH FUEL PUMP). *NLM
POWER TRAIN,EQUIPMENTMarch 15, 2003
OWNER OF 1996 JEEP CHEROKEE - PROBLEMS WITH TRANSFER CASE BEGAN IN 1998-1999, AT 50, 000 MILES. TRANSFER CASE HAS BEEN REPLACED AND REBUILT ON 3 OCCASIONS. FEB 25, 2003 TOOK VEHICLE TO DEALERSHIP - SAME PROBLEM, NEED TO REPLACE TRANSFER CASE AGAIN. HAVE BEEN ADVISED THAT ONCE OUR WARRANTY EXPIRES, THEY WILL NOT WARRANTY THE TRANSFER CASE REPLACEMENT. WILL BE HAPPY TO PROVIDE DETAILS AND RECORDS OF OVER 17 REPAIRS TO THIS VEHICLE. AFTER SECOND TRANSFER CASE REPLACEMENT CONTACTED CHRYSLER BECAUSE WE FELT THIS WAS A DEFECTIVE PART. EACH TIME IT IS REPLACED OR REPAIRED, THE REPAIR DOES NOT LAST. DAIMLER CHRYSLER REPRESENTATIVE REFUSED TO MEET WITH US TO REVIEW PROBLEMS. *NLM
FUEL SYSTEM, GASOLINEMarch 7, 2003
WHILE STOPPED AT AN INTERSECTION THE REAR OF THE JEEP GRAND CHEROKEE WAS STRUCK BY AN ISUZU, DRIVEN APPROCIMATELY 40 MILES PER HOUR. THE CRASH RESULTED IN A FIRE IN THE REAR OF THE CHEROKEE AND THE DRIVER OF THE ISUZU BEING BURNED TO DEATH. PLACEMENT OF THE FUEL TANK WAS CLAIMED TO BE RESPONSIBLE FOR THE POST ACCIDENT FIRE. *DT *JB
STEERING,EQUIPMENTMarch 5, 2003
STEERING GEAR BOX FAILED, WHILE DRIVING A LOUD KNOCKING NOISE FROM UNDER FLOORBOARD AND THEN LOST CONTROL OF VEHICLE....COULD HAVE CAUSED TERRIBLE ACCIDENT ON THE FREEWAY.*JB
POWER TRAINFebruary 21, 2003
THE VEHICLE WAS IN PARK, WHEN ALL OF A SUDDEN IT JUMPED OUT OF GEAR INTO REVERSE, WHICH RESULTED IN AN ACCIDENT. CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS NEVER NOTIFIED. RECALL NUMBER 02 V 053 000. *JB
POWER TRAINFebruary 21, 2003
1996 JEEP GRAND CHEROKEE HAS FAILURE IN TRANSFER CASE. THIS IS EVIDENTLY A CONSISTENT PROBLEM WITH THIS VEHICLE. NO EVIDENCE OF RECALL. TOTAL COST TO REPAIR IS APPROXIMATELY $1100. THE VEHICLE WOULD NOT SHIFT OUT OF 4 WHEEL DRIVE.
POWER TRAINFebruary 19, 2003
VEHICLE WAS UNATTENDED IDLING WHILE IN "PARK". AFTER A PERIOD OF TIME (10+ MIN) IT SELF-ENGAGED INTO "REVERSE" AND ACCELERATED BACK OUT OF THE DRIVEWAY AND INTO A TREE.
ENGINE AND ENGINE COOLINGFebruary 13, 2003
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO LOSE ALL POWER.*AK *JB
FUEL SYSTEM, GASOLINEFebruary 10, 2003
I OWN A 1996 GRAND JEEP CHEROKEE,HAVE WENT THOUGH 4 FUEL PUMPS IN 4 MONTHS, NOW THEY SAY ITS A DEFECT IN THE GAS TANK,ITS ERRODING INSIDE WHICH CAUSES THE FUEL PUMP TO SIEIZE UP,I NOW HAVE TO REPLACE THE GAS TANK AT THE COST OF 402.00.I HAVE BEEN STANDED,AND NOW AM CONCERNED WHAT IF I'M IN A ACCIDENT(REAR END) IF MY TANK IS ERRODING ISN'T THEY A BIGGER CHANCE OF IT EXPLODING? I FEEL THAT DAIMLER SHOULD REPLACE THE DEFECTED GAS TANKS,I KNOW JUST IN MY AREA THERE ARE AT LEAST 4 OTHER WITH THE SAME PROBLEM.HOW MANY OF US ARE RIDING AROUND WITH DEFECTED GAS TANKS?
SERVICE BRAKES, HYDRAULICFebruary 3, 2003
LEFT FRONT BRAKE ROTOR SEIZED. HAD TO HAVE BRAKE PADS, ROTORS, LINES, FLUID REPLACED
FUEL SYSTEM, GASOLINEJanuary 27, 2003
FUEL PUMP DOESN'T WORK BECAUSE INSIDE OF THE TANK FLAKES OFF WHICH CLOGS UP FUEL PUMP. DEALER STATES PARTS ARE UNAVAILABLE. *AK FUEL TANK AND PUMP ASSEMBLY ALL REPLACED. *TT
ENGINE AND ENGINE COOLINGJanuary 20, 2003
MANIFOLD HAS 2 CRACKS IN IT.QUOTED $1500 TO FIX IT BY DEALERSHIP SERVICE CENTER.MANY FRIENDS HAVE TOLD ME THAT IT IS A DESIGN PROBLEM, MANIFOLDS ARE NOT SUPPOSED TO CRACK.
POWER TRAINJanuary 16, 2003
CONSUMER HAS TO IDLE VEHICLE FOR AT LEAST 30 MINUTES BEFORE DRIVING IN ORDER TO GET THE TRANSMISSION FLUID TO FLOW THROUGH THE GEARS. IF NOT, VEHICLE SHIFTS GEARS EXCESSIVELY ROUGH AND "DROPS" FROM 1ST INTO 2ND GEAR. PH
FUEL SYSTEM, GASOLINEJanuary 13, 2003
CONSUMER IS HAVING PROBLEMS WITH THE FUEL PUMP. SHE STATED THAT THERE IS A REAL STRONG GAS SMELL. DEALER WAS CONTACTED AND STATED THAT THE FUEL PUMP IS DEFECTIVE. THEY ALSO SAID THAT THIS HAS HAPPENED THREE TIMES. PH
SERVICE BRAKES, AIRJanuary 11, 2003
I HAD THE JEEP DEALER REPLACE THE FRONT ROTORS ON MY 96 JEEP CHEROKEE COUNTRY PER THE RECALL FROM CHRYSLER. WITHIN 20K MILES THE ROTORS WERE SEVERELY WARPED, HOT SPOTTED AND HAD SMALL CRACKS IN SEVERAL PLACES ON BOTH SIDES OF EACH ROTOR. WHEN THEY WERE TURNED, "SOFT" SPOTS WERE REVEALED IN THE METAL AND BOTH ROTORS - EVEN WHEN TURNED DOWN ALL THE WAY DOWN TO THE MINIMUM THICKNESS. THEY WERE DEEMED UNSALVAGEABLE AND I HAD TO GET ANOTHER NEW SET LESS THAN A YEAR AFTER RECALL REPLACEMENTS WERE INSTALLED. THE INCIDENT DATE IS APPROXIMATE. I WILL NEED TO FIND THE RECEIPTS TO KNOW THE EXACT DATES. TS
ENGINE AND ENGINE COOLINGJanuary 8, 2003
WHILE DRIVING VEHICLE, THE VEHICLE HIT A BUMP IN THE ROAD THAT CAUSED THE VEHICLE TO MAKE A LOUD NOISE. THE DEALER STATED THAT THE FRONT ENGINE MOUNT BOLT HAD SHEARED INTO THE BLOCK CAUSING THE MOTOR TO DROP. TS SCC
FUEL SYSTEM, GASOLINEJanuary 6, 2003
CONSUMER STATES THAT THE FUEL TANK ASSEMBLY IS CRACKED CAUSING FUEL TO LEAK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
POWER TRAINJanuary 2, 2003
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL NOT SHIFT GEARS CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
POWER TRAINJanuary 2, 2003
THE TRANSMISSION BECAME WARM, CONSUMER STATES" SOME FLUID DRIPPED ONTO EXHAUST AND RESULTED IN A FIRE. TOOK TO A MECHANIC AND THEY STATED THAT THE EXHAUST TUBE SHOULD BE RE-ROUTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
FUEL SYSTEM, GASOLINEDecember 27, 2002
THE FUEL SENDING UNIT FAILED AS STATED IN RECALL NUMBER 97 V 194 000, HOWEVER THE RECALL DID NOT APPLY TO CONSUMER'S VEHICLE.TS THE RECALL ONLY APPLIED TO THE LATER MODELS. *JB
VEHICLE SPEED CONTROLDecember 18, 2002
WHILE DRIVING AT LOW SPEEDS, AND DRIVER APPLIED BRAKES VEHICLE CONTINUED TO ACCELERATE AT HIGH SPEEDS. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS
INTERIOR LIGHTINGDecember 17, 2002
CONSUMER STATES STARTED THE VEHICLE AND DROVE 1/8 OF MILE, WHILE DRIVING VEHICLE NOTICED A HEAVY SMOKE UNDER THE DASH, WHICH CAUGHT ON FIRE. TOTAL LOSS OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS
AIR BAGSDecember 13, 2002
CONSUMER STATES HIS DAUGHTER HAD A HEAD ON COLLISON WITH HIS JEEP AND THE AIR BAGS DID NOT DEPLOY. HE ALSO STATES SHE WAS GOING ABOUT 35-40 MPH AND HIT A TREE.
FUEL SYSTEM, GASOLINEDecember 9, 2002
FUEL PUMP FAILED AND WAS REPLACED ON 9/5/02. PICKED UP JEEP AND IT BROKE DOWN ON THE WAY HOME. WAS TOWED BACK TO SHOP. REPLACED FUEL PUMP 5 MORE TIMES IN THE PAST 2 MONTHS AND HAVE BEEN NOTICING A STRONG PETROL SMELL. LAST TIME THE MECHANICS TOLD ME TO PICK UP THE JEEP IT WOULDN'T EVEN START AND THE PETROL SMELL CONTINUED. NOW TOLD BY MANAGER AT THE CHRYSLER SHOP THAT AN INTERNAL MEMO WAS ISSUED IN 1997 STATING THAT 1996 CHEROKEES HAD ALREADY STARTED HAVING PROBLEMS WITH THE FUEL SYSTEM, INCLUDING FAULTY FUEL PUMP SYSTEMS AND CORRODED FUEL TANKS. THEY SAID THAT THEY DON'T KNOW WHAT ELSE TO DO OTHER THAN REPLACE THE FUEL TANK AT MY COST. CHRYSLER IS HOLDING TRUE TO CHARACTER AND INSISTS THAT A JEEP WITH SO MANY MILES (IT'S A '96 WITH ONLY 58K MILES) WILL HAVE LOTS OF PROBLEMS. THEY DO NOT SEEM TO THINK IT IS STRANGE THAT SUCH A MEMO WAS ISSUED DETAILING CORROSION IN THE TANKS OF A HIGH PERCENTAGE OF '96 JEEPS ONLY ONE YEAR AFTER MANUFACTURING DATE. AM WORRIED ABOUT THE SMELL OF FUEL IN THE CAR AND SAFETY IN THE EVENT OF A SIDE IMPACT ACCIDENT. DT
FUEL SYSTEM, GASOLINEDecember 8, 2002
PUT 4 FUEL PUMPS IN VEHICLE, TOLD IT NEEDED NEW GAS TANK, PLASTIC TANK LINING IS SEPARATING AND CLOGGING FUEL PUMP. DT
FUEL SYSTEM, GASOLINEDecember 4, 2002
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED. DEALER NOTIFIED. TS
FUEL SYSTEM, GASOLINEDecember 2, 2002
FUEL PUMP FAILED WHILE PARKED. PUMP REPLACED WITH OEM PART. FAILED 3 DAYS LATER AFTER DRIVING ABOUT 30 MILES. MECHANIC REPORTS THAT GAS TANK WAS CLEAN AND NO PROBLEMS APPEARED. ONLY MAJOR BRAND GASOLINE HAS BEEN USED IN THIS VEHICLE. A RECALL SHOULD BE ISSUED ON THIS PROBLEM AS IT COULD CAUSE A SERIOUS ACCIDENT IF THE ENGINE STALLED DUE TO FUEL FAILURE. IN ADDITION THIS APPEARS TO BE A MANUFACTURES RELATED PROBLEM. THIS RECURRING PROBLEM ALSO CAUSES AND CORRIDED OF CONFIDENCE IN THE VEHICLE AND WILL RELATE TO A DECREASE IN THIS VEHICLES POPULARITY. DT
FUEL SYSTEM, GASOLINENovember 22, 2002
CONSUMER STATE WHILE TURNING IGNITION SWITCH VEHICLE WOULD NOT START VEHICLE WAS SERVICE TECHNICIAN NOTICE FUEL PUMP NEED TO BE REPLACE CONSUMER IS NOW ON THIRD FUEL PUMP. PLEASE PROVIDE FURTHER INFORMATION.
FUEL SYSTEM, GASOLINENovember 21, 2002
MOISTURE AND BACTERIA GETS INTO THE FUEL PUMP LINES WHICH CAUSES THE FUEL TO CLOG UP THE LINES AND DAMAGE THE FUEL PUMP. THIS RESULT IN THE VEHICLE CUTTING OF WILL DRIVING. TS
FUEL SYSTEM, GASOLINENovember 21, 2002
FUEL PUMP DIED ON BUSY HIGHWAY CREATING SAFETY PERIL. POLICE HAD TO BE CALLED. DT
STRUCTURENovember 19, 2002
WATER LEAKING INTO PASSENGER COMPARTMENT ON RIGHT SIDE FRONT & REAR OF CAR WHEN IT RAINS. DT
SERVICE BRAKES, HYDRAULICNovember 13, 2002
REAR BRAKES LOCKED ON AT LEAST 25 OCCASIONS. USUALLY HAPPENS IN FIRST FEW MINUTES OF DRIVING, AND WHEN WET. BRAKES WERE REPAIRED BY DODGE/JEEP DEALER 2 MONTHS AGO STILL LOCKED. CHECKED BY CERTIFIED MECHANIC LAST WEEK, COULD FIND NOTHING WRONG. YESTERDAY MORNING AT ABOUT 9:00 A.M. DURING STEADY RAIN, APPLIED BRAKES AT 55 MILES PER HOUR TO SLOW VEHICLE FOR CAR IN FRONT THAT HAD APPLIED BRAKES. BRAKES LOCKED AND VEHICLE FISH TAILED TO RIGHT, SPUN AT LEAST TWICE, TIPPED OVER AND HIT GUARD RAIL AT LEAST TWICE. I WAS EXTRACTED FROM VEHICLE WITH ONLY MINOR CUT TO HAND AND GLASS IN NOSTRIL. VEHICLE IS TOTALED. EARLIER LAST YEAR OUR 25 YEAR OLD DAUGHTER APPLIED BRAKES TO SLOW DOWN AND SIMILAR INCIDENT HAPPENED, WHERE SHE CAME TO REST IN A DITCH. THIS HAS BEEN A CONTINUOUS PROBLEM. SUBSEQUENT TO ACCIDENT YESTERDAY, I TALKED WITH TWO OTHER OWNERS OF SAME TYPE VEHICLE WHO EXPERIENCE SAME PROBLEM ON A REGULAR BASIS. REAR BRAKES LOCK, ESPECIALLY FIRST THING IN MORNING AND WHEN THEY ARE WET. CERTIFIED AUTOMOBILE MECHANIC SUGGESTED A COMPONENT THAT CONTROLS HYDRAULIC FLUID TO ALL BRAKES EQUALLY COULD BE THE PROBLEM. WOULD APPRECIATE STATISTICS ON THIS PROBLEM IF AVAILABLE, ESPECIALLY OCCURANCES WHERE ACCIDENTS RESULTED. DT
STRUCTURENovember 12, 2002
WHILE TRAVELING AT 65 MPH, HOOD SUDDENLY FLEW UP DISTORTING CONSUMERS VISION. CONSUMER WAS ABLE TO COME TO A SAFE STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
SUSPENSIONNovember 5, 2002
WHEN DRIVING, IF VEHICLE EXCEEDED OVER THE SPEED OF 50 MPH AND I RAN INTO THE LITTLEST BUMP IN THE ROAD THE TRUCK WILL BE SHAKING, NONE STOP UNTIL I SLOW DOWN BELOW 25 MPH OR IT WILL KEEP SHAKING BADLY. ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769316. *AK *JB
ENGINE AND ENGINE COOLINGNovember 4, 2002
MOUNTS FAILED WHEN TURNING CAR INTO PARKING LOT. CAR IS AT DEALER FOR REPAIR NOW. SHEARED OFF BOLTS HAVE TO BE DRILLED OUT. DT
SUSPENSION,ELECTRICAL SYSTEM,SEATSNovember 4, 2002
1. ELECTRICAL SHORT UNDER LEFT SIDE DASH, MAIN WIRE BUNDLE GOING TO FUSE BOX RUBBED AGAINST BOLT AND WORE THROUGH WIRE CAUSING A SHORT. 2. NEUTRAL SAFETY SWITCH GONE BAD. 3. DRIVER'S SIDE SEAT RAIL BROKE SOMEWHERE AND SEAT ROCKS AROUND. 4. REAR LEAF SPRINGS HAVE A NEGATIVE ARCH IN THEM CAUSING REAR TO SAG AND WHEELS TO RUB WITH MINIMUM WEIGHT IN VEHICLE. DT
STEERINGOctober 29, 2002
CONSUMER STATES POWER STEERING BEARING FAILS INTERMITTENLY RESULTING IN LOSS OF POWER STEERING FUNCTION. TS
FUEL SYSTEM, GASOLINEOctober 26, 2002
JEEP REQUIRED PLASTIC GAS TANK TO BE REPLACED IN ORDER TO WARANTEE 600 DOLLAR NEW FUEL PUMP. BILL TO REPLACE FUEL PUMP AND GAS TANK WAS 1300 WITH LABOR. THIS IS NOT RIGHT. IF GAS TANK IS FAILING DUE TO GAS ADDITIVES THIS SHOULD BE RECALL/REPLACEMENT BY JEEP. THIS CAR HAS BEEN WELL MAINTAINED. DT
FUEL SYSTEM, GASOLINEOctober 25, 2002
THE FUEL PUMP IS BEING REPLACED THE 3RD TIME TODAY IN 3 MONTHS. DT
AIR BAGSOctober 24, 2002
CONSUERM STATED COLLIDED HEAD-ON W/A WALL TRAVELLING APPROX 35MPH. NEITHER DRIVER OR PASSENGER AIR BAGS DEPLOYED. TS
ENGINE AND ENGINE COOLINGOctober 24, 2002
MANIFOLD CRACK OVER $400.00 TO REPAIR ALSO BALL JIONTS OVER $500.00 TO REPAIR. AUTO USED ONLY ON ROAD AND HIGHWAY SPEED. CRACK ETC WOULD HAVE TO BE A MFG DEFECT. JEEP WILL NOT DISCUSS COVERAGE. DT
POWER TRAIN,ELECTRICAL SYSTEMOctober 23, 2002
CONSUMER STATED SHE WAS ABLE TO CUT THE VEHICLE OFF, AND REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS STILL IN GEAR, AS A RESULT, THE VEHICLE ROLLED BACK. DEPRESSING THE BRAKES DID NOT STOP VEHICLE SINCE VEHICLE WAS TURNED OFF. MR *TT *JB
SERVICE BRAKES, HYDRAULICOctober 23, 2002
WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. MR. CONSUMER STATED THE VEHICLE HAD 2 BRAKE REPAIRS PERFORMED ON SEPARATE OCCASIONS.*JB
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENTOctober 10, 2002
APPARENTLY SOME FAILURE OCCURED WITH THE JEEP THAT CAUSED SMOKE TO ENTER THROUGH THE VENTILATION SYSTEM. THE COMPARTMENT FILLED WITH SMOKE. THE SMOKE HAD AN ARROMA OF ELECTRICITY. EVERYTHING THAT CONSUMER HAD RUNNING SUCH AS THE BLOWER MOTOR/AC WERE TURNED OFF. MRCONSUMER FEELS THE VEHICLE DESIGN ALLOWED DEBRIS TO ENTER THE AIR CONDITIONING AIR BOX AND COME INTO CONTACT WITH THE BLOWER RESISTOR. THIS CAUSED THE DEBRIS TO IGNITE FORM THE HEAT SOURCE, ALSO THE ENGINE GASKET WAS LEAKING OIL. *JG
FUEL SYSTEM, GASOLINEOctober 3, 2002
I UNDERSTAND THAT EARLIER MODEL YEARS HAVE A RECALL OR SOMETHING SIMILAR BECASUE OF A COATING USED ON THE INSIDE OF THE GAS TANK THAT GETS EATEN AWAY OVER TIME BY AN ADDITIVE IN THE GAS THAT IS USED IN THE NORTH. THIS LINING THEN CLOGS THE PUMP AND FILTER CAUSING FAILURE. THE COST OF PARTS AND LABOR ENDIED UP BEING OVER 800 DOLLARS. IF THIS IS A KNOWN PROBLEM WHY ISN'T IT TAKEN CARE OF? MR
SEAT BELTS,SEATSSeptember 30, 2002
VEHICLE WAS STOPPED AT A RED LIGHT AND WAS HIT BY ANOTHER VEHICLE FROM THE REAR TRAVELING APPROX. 62-71 MPH ACCORDING TO POLICE CALCULATIONS. REAR END COLLISON RESULTED IN DRIVER SIDE FRONT SEAT/SEATBACK COLLAPSING TO THE REAR JUST AFTER IMPACT. IS THE SEAT SUPPOSE TO COLLAPSE FROM THIS TYPE OF REAR END COLLISON OR IS IT A DEFECT? SHOULD THE SEAT HAVE STAYED IN THE UPRIGHT POSITION? THE COLLAPSING OF THE SEAT MAY HAVE SAVED THE OCCUPANTS LIFE. DOES THE SAFETY BOARD TEST THESE TYPES OF REAR END ACCIDENTS AT THESE SPEEDS TO TEST THE INTEGRITY OF THE SEATS? MR
SERVICE BRAKES, HYDRAULICSeptember 24, 2002
COMPONENTS ARE IDENTIFIED BY NHTSA CAMPAIGN ID NUMBER:00V136000. I HAVE RESIDED IN MD SINCE APRIL 1996 AND HAD THE DEALER PERFORM WORK ON BRAKES 7/01/02 AND THEN TO HAVE BRAKE PADS REPLACED ON 9/24/02, BUT DEALER ENCOUNTERED THE CAMPAIGN ISSUE BUT WILL NOT FIX FOR FREE. NLM
ENGINE AND ENGINE COOLINGSeptember 24, 2002
CAR WOULD NOT STAY STARTED, MECHANIC REPLACED FUEL TANK AND PUMP, DUE TO ADMITION OF JEEP'S FAULTY FUEL TANKS IN '96 JEEPS. THIS HAS OCCURRED 2 MORE TIMES WITHING 1 MONTH SINCE FIRST OCCURRANCE. ALL THREE TIMES, TANK AND PUMP WERE REPLACED WITH NO BETTER OUTCOME. JEEP SAYS THIS IS NOT A SAFETY HAZARD!!! I BELIEVE IT IS, I WAS DRIVING AND THE CAR JUST QUIT, I HAD TO FIGURE SOME WAY TO AVOID GETTING HIT ON THE BUSY 2 LANE 55 MILE AN HOUR ROAD I WAS ON. IF THEY ARE GOING TO ADMIT TO A PROBLEM, THEN THEY SHOULD FIX AND PAY FOR THE MISTAKE! NLM
STEERING,ENGINE AND ENGINE COOLINGSeptember 10, 2002
WHILE BACKING OUT OF A PARKING SPACE, I HEARD A LOUD SNAP AND THE SUDDENLY LOST THE POWER STEERING. I COULD NOT MAKE IT HOME AND HAD THE VECHICLE TOWED TO A LOCAL SERVICE STATION. THE AAA TOW TRUCK MAN NOTICED THAT THE SERPENTINE BELFT WAS OFF THE PULLEY. THE POWER STEERING PUMP BRACKET SNAPPED OFF THE ENGINE BLOCK. THE HEAD TO ONE OF THE BOLTS ON THE BRACKET SHEERED OFF, LEAVING THE STUD IN THE ENGINE BLOCK (PROBABLY NEEDS TO BE DRILLED OUT OR REBORED). I PLAN TO REPLACE THE PART WITH THE SAME ALUMINUM DEALER PART, BUT I AM VERY CONCERNED ABOUT THE RELATED SAFETY ISSUE. I HAD MY WIFE, INFANT AND 3-YR OLD SON IN THE CAR. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEEDS OR ON A SHARP TURN, THE RESULTS COULD HAVE BEEN DISASTROUS. THE DEALERSHIP CLAIMS THAT THIS IS A TYPICAL PROBLEM AND THE BRACKET CAN BREAK. THIS IS UNACCEPTABLE!. *AK
STRUCTURESeptember 9, 2002
DRIVER DOOR HINGES ARE WEARING OUT. IT IS HARD FOR DOOR TO STAY CLOSED/ CAN OPEN DOOR WHILE DRIVING. DEALER NOTIFIED.*AK
POWER TRAINSeptember 6, 2002
SPEEDOMETER IS NOT WORKING AT ALL. CONTACTED DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
STRUCTUREAugust 30, 2002
DRIVER'S SIDE DOOR HINGE IS WEARING OUT, AND IT IS HARD TO SHUT DOOR. DOOR CAN OPEN WHILE DRIVING AT ANY SPEED. DEALER NOTIFIED.*AK
STEERINGJuly 30, 2002
REPLACED TWO (2) POWER STEERING PUMPS; HAVE WRITTEN EMAILS TO DAIMLERCHRYSLER WITH UNACCEPTABLE RESPONSES; THE DIFERENTIAL BEARING FAILURES COULD HAVE BEEN EXTREMELY DANGEROUS. *AK
POWER TRAIN,VEHICLE SPEED CONTROLJuly 28, 2002
WIIL NOT NOT MOVE IN REVERSE. MOVES FORWARD IN NREUTRAL. LUNGES FOWARD WHEN PUT INTO PARK.*AK
FUEL SYSTEM, GASOLINEJuly 27, 2002
VEHICLE WOULDN'T START AND WAS TOWED TO DEALER. DEALER DETERMINED FUEL TANK WAS DECOMPOSING. FUEL TANK, SENDING UNIT, FILTER, AND FUEL PUMP DAMAGED BEYOND REPAIR AND REPLACED AT COST OVER $1,200. NOT COVERED BY ANY WARRANTY. ALL PARTS IN STOCK; REPAIRS COMPLETED SAME DAY.*AK
FUEL SYSTEM, GASOLINEJuly 25, 2002
CONSUMER STATES THE FUEL PUMP IS MALFUNCTIONING FOR THE 5TH TIME IN 10 MONTHS. THE VEHICLE WILL NOT START AND STALLS WITH NO PRIOR WARNING. DEALERS SERVICE TECHNICIAN STATES APPARENTLY THERE IS NOT ENOUGH GAS CIRCULATING TO THE ENGINE. THE DEALER WAS INFORMED. PLEASE PROVIDE MORE INFORMATION.*JB
VISIBILITY,STRUCTUREJuly 23, 2002
WHILE DRIVING 65 MPH AND WITHOUT WARNING SUNROOF AND FRAME CAME OF VEHICLE.
POWER TRAINJuly 23, 2002
THE VEHICLE SLIPPED OUT OF PARK AND INTO REVERSE WHILE RUNNING. I HAD BOTH FEET ON THE GROOUND AND WAS MOVING TO THE REAR DOOR WHEN IT BEGAN TO MOVE. I COUKD NOT SHUT THE CAR OFF AS I HAD MY SIX WEEK OLD IN THE CAR WITH ME AND THE TEMPERATURES WERE IN THE 1990'S.*AK
STEERINGJuly 13, 2002
THE DETAIL AROUND THIS IS THAT THE BRACKET HOLDING THE POWER STEERING PUMP FAILED AND THE PUMP FELL AND KNOCKED OFF THE STEERING DRIVE BELT CAUSING THE POWER STEERING TO FAIL. THE CAR WAS NOT CONTROLABLE EVEN AT THESE LOW SPEEDS. IF THIS WOULD HAVE HAPPENED AT FREEWAY SPEEDS, THIS COULD HAVE DISASTROUS WITH FATALITIES. BECAUSE ONE HALF OF THE BOLT REMAINED, IT HAD TO BE DRILLED OUT FROM THE ENGINE,BLOCK, RETHREADED AND THEN A NEW BRACKET PUT ON COSTING $290.32.
TIRESJuly 12, 2002
CRACKS IN SIDEWALLS. *AK
ENGINE AND ENGINE COOLINGJuly 8, 2002
CONSUMER STATES THAT 3 GRADE 8 ENGINE MOUNT BOLTS ON THE LEFT SIDE HAVE SHEARED OFF. *SLC
EXTERIOR LIGHTINGJuly 6, 2002
VEHICLE FAILED VA STATE SAFETY INSPECTION DUE TO HEADLAMP LENSES BEING DISCOLORED DUE TO EXPOSING CAR TO SUNLIGHT. I AM CONTACTING THE DEALER ON MONDAY MORNING.*AK
SERVICE BRAKES, HYDRAULICJuly 4, 2002
THE FRONT DISC BRAKE ROTORS HAS SERERE CORROSION, CAUSING THE WEAR SURFACE TOO SEPARATE FROM THE HUB. THIS CORROSION DIDN'T HAPPEN OVER NIGHT BUT OVER A LONG PERIOD OF TIME. RECALLS HAVE OCCUR IN OTHER STATES, THIS STATE SHOULD HAVE BEEN INCLUDED ALSO.
POWER TRAINJuly 3, 2002
I HAD MY CAR IN PARK WHEN THE CAR PROCEEDED TO GO BACK BY ITSELF WITH MY CHILD IN IT.I RAN AFTER THE CAR AND THE CAR DRAGGED AND SCRAPED ME AND SMASHED MY RIGHT LEG.IT STOP WHEN IT HIT MY NEIGHBOORS FENCE. IF IT WEREN'T FOR THE FENCE IT WOULD HAVE RAN ME OVER.I CONTECTED THE MANUFAUTURE AND THEY SEND SOME ONE OUT TO INVESTICATE AND PROCEDED TO TELL MY THAT THIER WS NOTHING I COULD DO.I CONTACTED SEVERAL ATTORNEYS AND THEY SAID THEY COULDN'T HELP ME. I FEEL THAT THE CAR IS UNSAFE AND I HAVE THREE CHILDREN AND CAN NOT AFFORD TO PURCHASE A NEW CAR TO KEEP MY CHILDREN SAFE. I HOPE THAT YOU CAN PLEASE HELP.
VISIBILITYJuly 1, 2002
SUN ROOF BLEW OFF TOP OF VEHICLE WHILE VEHICLE WAS IN MOTION. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINEJune 28, 2002
PROBLEM WITH SLUDGE BUILD UP IN FUEL TANK. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
ENGINE AND ENGINE COOLINGJune 28, 2002
BUILD UP SLUDGE IS CAUSING ENGINE STALLING AND CUT OFF WHILE DRIVING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHJER INFORMATION.*AK
FUEL SYSTEM, GASOLINEJune 28, 2002
TECHNICIAN INFORMED CONSUMER THAT WIRE ON FUEL PUMP MELTED DOWN. IT COULD HAVE STARTED A FIRE WITHIN FUEL PUMP. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
AIR BAGSJune 27, 2002
DRIVER LOST CONTROL, VEHICLE WENT OFF THE ROAD INTO TREES AND THEN ROLLED OVER. UPON IMPACT, DRIVER'S AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALLED. CONSUMER SUSTAINED MINOR INJURIES.*AK *JG
VEHICLE SPEED CONTROLJune 11, 2002
NHTSA RECALL 02 V 053 000/MANUFACTURER'S RECALL B02 CONCERNING INADVERTENT MOVEMENT. VEHICLE WAS PARKED AND IDLING WHEN INADVERTENTLY IT JUMPED OUT OF GEAR AND ROLLED IN REVERSE. VEHICLE ROLLED OVER. DEALER AND MANUFACTURER WERE CONTACTED ,AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
FUEL SYSTEM, GASOLINEMay 21, 2002
WHEN ADDING GAS PUMP DOES NOT STOP WHERE IT SHOULD, GAS KEEPS LEAKING OUT ALL OVER THE ROAD. CONSUMER STATES THIS IS VERY UNSAFE. DEALER HAS BEEN CONTACTED.*AK
ELECTRICAL SYSTEMMay 20, 2002
THE SWITCH AND HARNESS MELTED FROM HEAT OF THE SWITCH AND BURNED THE PEICE APART.*AK
STRUCTUREMay 15, 2002
HINGES ON DRIVER'S DOOR ARE RUSTED, TOP HINGE IS BROKEN.*AK
PARKING BRAKEMay 13, 2002
EMERGENCY BRAKE PAD RUNNING AROUND INNER CIRCLE OF REAR ROTORS BROKE, LOCKING WHEELS, AND PREVENTING VEHICLE'S MOVEMENT.*AK
STEERINGMay 13, 2002
WHILE DRIVING POWER STEERING BRACKET CRACKED IN HALF.*AK
STEERINGMay 7, 2002
VEHICLE WAS PARKED, CONSUMER STARTED UP VEHICLE, AND IT FELT ODD, THE STEERING WHEEL WAS HEAVY, HE LIFTED UP HOOD, AND FAN BELT WAS WRAPPED AROUND THE FAN. DEALERSHIP WAS AWARE OF PROBLEM.*AK. CONSUMER STATED THE POWER STEERING MOTOR WAS FOUND HANGING LOOSELY, UPON INSPECTION, IT WAS DISCOVERED THAT A BOLT HAD SHEARED OFF AND THE BRACKET HOLDING THE POWER STEERING MOTOR HAD CRACKED AT THE TOP LEAVING IT HANGING, THAT LOOSENED THE SERPENTINE BELT WHICH ENDED UP WRAPPED AROUND THE FAN.*JB
FUEL SYSTEM, GASOLINEMay 7, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ENGINE AND ENGINE COOLINGMay 7, 2002
EXHAUST MANIFOLD IS CRACKED ON MY 1996 JEEP GRAND CHEROKEE. THE PROBLEM SEEMS TO BE COMMON AMONG GRAND CHEROKEE OWNERS. THIS IS MY THIRD GRAND CHEROKEE AND THIS IS THE SECOND THAT IT HAS HAPPENED TO. I NEVER HAD THE MONEY TO FIX THE OTHER AND SOLD IT AS IS. CHRYSTLER IS ADMITTING THAT THE DESIGN IS A FAILURE WHEN THE REPLACEMENT PART HAS BEEN REDESIGNED. THE JEEP SERVICE DEPARTMENTS AND OTHER MUFFLER REPAIR SHOPS NOTICE THE CRACKED MAINIFOLD AS A COMMON DEFALT AND HAVE MADE THIS REPAIR MANY TIMES. WHEN I PURCHASED THE 1996 JEEP GRAND CHEROKEE. I HAD NO PLANS FOR A BUILT IN COST OF THIS MAGNITUDE (DEALER COST APPROX. $1200.00). I HAVE NOT RESERVED THIS DOLLAR AMOUNT TO REPAIR THE JEEP IN MY BUDGET AND WILL HAVE TO LIVE WITH THE NOISE AND POOR PERFORMANCE OR FIND AN ALTERNATIVE WAY TO FIX IT. IT IS MY OPION THAT THE DESIGN WAS NOT SUFFICIENCTLY TESTED FOR WEAR AND SHOULD BE REPLACED BY CHRYSLER. I HAVE SEARCHED FOR RECALLS AND CLASS ACTION LAW SUITS WITH NO SUCCESS. PLEASE PROVIDE ANY INFORMATION THAT MAYBE HELPFUL IN PROVIDING ASSISTANCE OR RETRIBUTION FOR REPAIRS. IF THE RESEARCH WERE CONDUCTED THE RESULTS WOULD MORE THAN LIKELY SHOW THAT A GREAT PRECENTAGE OF GRAND CHEROKEE'S HAVE SUFFERED FROM THIS CRACKED EXHAUST.*AK
SEAT BELTS,TIRESMay 3, 2002
WHILE DRIVING, TIRE BLEWOUT AND CAUSED CONSUMER TO LOSE CONTROL, VEHICLE FLIPPED AND CRASHED INTO AN EMBANKMENT, THE RIGHT REAR SEATBELT CAME LOOSE, THERE WERE THREE INJURIES,NO SPECIFIC TIRE INFORMATION WAS GIVEN, CLAIM 40-2530-292. *SLC
ELECTRICAL SYSTEMApril 30, 2002
A FIRE STARTED IN ENGINE COMPARTMENT WHILE DRIVING 15 MPH. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
STRUCTUREApril 24, 2002
HINGES ON DRIVER'S AND PASSENGER'S SIDES ARE BUSTING OFF. WELDS ARE CRACKING ON BOTH DOORS. CAUSE UNKNOWN, DEALER CONTACTED. *AK
SERVICE BRAKES, HYDRAULICApril 23, 2002
WHILE TRAVELING ON HIGHWAY AND WHEN BRAKING THERE IS A CLUNKING NOISE FROM UNDERNEATH THE VEHICLE. *AK
ENGINE AND ENGINE COOLINGApril 17, 2002
WHILE DRIVING OR SITTING IN TRAFFIC VEHICLE STALLS. TOOK TO DEALER AND DEALER CAN'T FIND PROBLEM. NLM
INTERIOR LIGHTINGApril 17, 2002
THE GAUGES ON THE INSTRUMENT PANEL FLASH ON AND OFF AND THE LIGHT IS VERY BRIGHT. THE CONSUMER REMOVED THE FUSES SO THE LIGHT WOULD TURN OFF. THE DEALER HAS BEEN CONTACTED. NLM
INTERIOR LIGHTINGApril 17, 2002
CONSUMER STATED THE ALARM ON DASH KEEPS INDCATED THE DOORS ARE OPEN. THE DEALER HAS BEEN CONTACTED. NLM
POWER TRAINApril 17, 2002
CONSUMER STATED THE SPEEDOMETER IS NOT REGISTERING CORRECTLY. WHEN SHUT VEHICLE DOWN AND START BACK UP SPEEDOMETER CHANGES READINGS. THIS ALSO HAPPENS WHEN DRIVING. NLM
SERVICE BRAKES, HYDRAULICApril 15, 2002
CONSUMER STATES VEHICLE IS EXPERINCEING THE SAME PROBLEM WITH BRAKE MOTOR AS MENTIONED IN RECALL 00 V 136 000. *AK MANUFACTURER REFUSES TO APPLY RECALL REPAIRS TO VEHICLE BECAUSE DELAWARE WAS NOT LISTED IN RECALL NOTICE, CONSUMER PURCHASED AND DROVE VEHICLE EXTENSIVELY IN DELAWARE, THE FIRST SIGN OF CORROSION CAUSED CONSUMER TO HAVE TO REPLACE THE RIGHT FRONT ROTOR AND RESURFACE THE LEFT FRONT ROTOR, THE SECOND SIGN OF CORROSION REQUIRED REPLACEMENT OF THE RESURFACED ROTOR, THE REAR ROTORS WERE ALSO EXHIBITING CORROSION DAMAGE. *SLC
ENGINE AND ENGINE COOLINGApril 15, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ELECTRICAL SYSTEMApril 10, 2002
TURNED VEHICLE OFF, BUT COULD NOT RESTART. *AK
POWER TRAINApril 2, 2002
RALPHS JEEP CLAIMS CHRYSLER HAS NOT YET MANUFACTERED THE SECONDARY DETENT SYSTEM TO FIX THE RECALL.AFTER CONTACTING DAIMLER CHRYSLER THEY CLAIM THEY HAVE NO RECALL LISTED FOR THIS PROBLEM.THIS RECALL IS LISTED ON YOUR WEBSITE NHTSA CAMPAIGN ID # 02V053000.ON 3/19/02 THE TRANSMISSION ON THIS VEHICLE HAD TO BE REPLACED BY COTTMAN TRANSMISSION (508-995-3858),MEDAL SHAVINGS WERE FOUND IN THE TRANSMISSION PAN WHICH IS ACCORDING TO MY MECHANIC, CAUSED BY SHIFTER LEVER PROBLEMS.*AK
FUEL SYSTEM, GASOLINEMarch 25, 2002
UPON STARTING VEHICLE WILL NOT START. CONSUMER TOOK VEHICLE TO A CERITIFIED MECHANIC, AND HE STATED THAT IT WAS FUEL PUMP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
POWER TRAINMarch 25, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
POWER TRAINMarch 22, 2002
AUTOMATIC TRANSMISSION SHIFTED FROM PARK TO REVERSE BY ITSELF WHILE LAUNCHING BOAT. I HAD TO DIVE OUT OF WAY TO AVOID BEING RUN OVER, SUSTAINING BRUISES ETC. JEEP 60 % SUBMERGED IN LAKE. *AK
POWER TRAINMarch 20, 2002
CONSUMER WAS CHANGING GEAR FROM REVERSE TO DRIVE, AND VEHICLE STAYED IN REVERSE, WENT BACKWARDS, HITTING ANOTHER VEHICLE. FOOT WAS ON BRAKES. DEALER CONTACTED. *AK
POWER TRAINMarch 20, 2002
IF VEHICLE IS ON A SLGHT INCLINE WITH IGNITION ON AND SHIFTER IN PARK, VEHICLE WILL ROLL BACKWARDS, EVEN WHEN IGNITION IS OFF. CAUSE IS UNKNOWN.*AK
LATCHES/LOCKS/LINKAGESMarch 19, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
STEERING,ENGINE AND ENGINE COOLINGMarch 18, 2002
WHILE BACKING OUT OF A PARKING SPACE, MY WIFE HEARD A LOUD SNAP AND SUDDENLY COULDN'T STEER THE VEHICLE. SHE WAS ABLE TO MAKE IT HOME, WHERE I DISCOVERED THE SERPENTINE BELT WAS OFF THE PULLEY.. UPON FURTHER INSPECTION THE NEXT DAY, THE MOUNT THAT HOLDS THE POWER STEERING PUMP ONTO THE ENGINE BLOCK HAD SNAPPED IN 3 PLACES. I HAVE SINCE FOUND MORE INFORMATION ON THE INTERNET THAT THIS HAS HAPPENED TO OTHERS. I AM REPLACING IT WITH THE SAME DEALER PART; HOWEVER, IF THE PART ITSELF IS DEFECTIVE, THIS COULD HAVE DISASTEROUS RESULTS IF IT HAPPENED WHILE ON THE ROAD. HERE IS A LINK TO THE INFO I FOUND: HTTP://JEEPSUNLIMITED.COM/ZJ/STEERING/BRACKET.HTM. *AK
STRUCTURE,SEATSMarch 18, 2002
THE FRONT LEFT CORNER OF THE DRIVERS SEAT HAS BROKEN LOOSE FROM THE ADJUSTMENT SLIDE. THIS CAUSES THE SEAT TO TILT BACK WHEN ACCELERATING. THE METAL IS TORN FROM AROUND THE BOLT. THE BOLT IS STILL INTACT. THE UPPER LEFT DOOR HINGE IS ALSO COMING LOOSE FROM THE BODY. THE WELD THAT SECURES THE HINGE TO THE BODY IS FAILING. I CONTACTED THE LOCAL DEALER (NOT THE ONE WHO I BOUGHT THE CAR FROM) AND THE SERVICE MANAGER TOLD ME THAT HE HAD NOT SEEN THESE PROBLEMS BEFORE. SINCE IT IS OUT OF WARRANTY HE SUGGESTED I TAKE IT TO A BODY SHOP. THE FELLOW AT THE BODY SHOP INFORMED ME HE HAS SEEN QUITE A FEW DOOR HINGE FAILURES. HE EVEN HAD A CHEROKEE IN THE SHOP WITH THE SAME PROBLEM. HE ALSO SAID THE SEAT FAILURE IS NOT UNCOMMON. I FEEL THESE ARE SAFETY ISSUES AND THE MANUFACTURER SHOULD AT LEAST REIMBURSE PART OF THE COST OF REPAIR, IF NOT FIX IT AT NO CHARGE. THE SEAT IN PARTICULAR IS DANGEROUS BECAUSE IF THE OTHER SIDE BREAKS, I'LL BE LAYING DOWN TRYING TO DRIVE!*AK
SEAT BELTSMarch 15, 2002
THE GEN-3 SEATBELTS ARE DEFECTIVE AND CAN RELEASE OCCUPANT DURING CRASH. THERE NEEDS TO BE A RECALL AND REPLACEMENT TO THE GEN-4. *AK
ELECTRICAL SYSTEMMarch 13, 2002
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, ROTOR ATTACHED TO DISTRIBUTOR CAP BURNED OUT. DEALERSHIP WAS AWARE OF PROBLEM.*AK *YD
CHILD SEATMarch 8, 2002
REAR PASSENGER SIDE SEATBELT WITH A CONVERTIBLE CHILD CARSEAT ATTACHED FAILED ON TWO OCCASIONS. BOTH OCCASIONS INVOLVED AN OLDER (9 YR. OLD) RELATIVE WHO WAS SEATED IN THE MIDDLE AND THE FAILED BUCKLE WAS BUMPED LOOSE.*AK
SERVICE BRAKES, HYDRAULICMarch 6, 2002
SLID OUT OF CONTROL AFTER SLOWING DOWN ON HIGHWAY, CAR PULLED LEFT AND WOULD NOT STOP WHEN BRAKES WERE APPLIED. ROTORS HAVE BEEN RESURFACED TWICE AND THE CAR STILL VIBRATES WHEN SLOWING AT HIGHWAY SPEEDS.
STRUCTUREMarch 4, 2002
DEALERSHIP SAID THEY WOULD TAKE PHOTO AND REFER TO OEM, CONTACTED LOCAL GARAGE PER DEALERSHIP REFERENCE TO REPAIR AND GARAGE SAID THEY HAVE FIX 3-4 OF THIS TYPE FAILURE. THE DOOR WOULD FALL OFF IF NOT FIXED.*AK
POWER TRAINFebruary 26, 2002
CONSUMER PLACED VEHICLE IN PARK AND WITHOUT WARNING VEHICLE JUMPED OUT OF GEAR SHIFTING INTO REVERSE, RESULTING IN A COLLISION.*AK
POWER TRAINFebruary 26, 2002
JEEP WAS IN "PARK" IN THE GARAGE - WITHIN 10 MINUTES OF PARKING THE JEEP ROLLED OUT OF THE GARAGE AND DOWN THE DRIVEWAY IMPACTING A PARKED VEHICLE ON THE STREET. THE JEEP WAS FOUND TO BE IN PARK AFTER THE CRASH.*AK
UNKNOWN OR OTHERFebruary 26, 2002
ALL FOUR FLOOR PANEL HAD SEVERE RUST ON THEM, FIXED THE FLOOR
POWER TRAINFebruary 21, 2002
WHILE VEHICLE WAS IN PARK WITH ENGINE RUNNING AND DRIVER'S SIDE DOOR OPEN VEHICLE UNEXPECTEDLY ROLLED BACKWARDS, HITTING ANOTHER VEHICLE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
POWER TRAINFebruary 19, 2002
WHILE IN PARK VEHICLE JUMPED INTO REVERSE, HITTING CONSUMER.*AK *JB
POWER TRAINFebruary 19, 2002
CONSUMER IS EXPERIENCED TRANSMISSION PROBLEM SUCH AS THE GEARS SLIPPING.*YD
STRUCTUREFebruary 19, 2002
CONSUMER STATED THAT THERE IS A DEFECT WITH THE INSIDE PADDING COMING LOOSE FROM THE DOOR PANELS. *YD
STRUCTUREFebruary 19, 2002
CONSUMER STATED THAT THERE IS A DEFECT WITH THE INSIDE PADDING COMING LOOSE FROM THE DOOR PANELS. *YD
POWER TRAINFebruary 18, 2002
JEEP JUMPED OUT OF PARK INTO REVERSE WHILE DRIVER WAS EXITING THE VEHICLE RESULTING IN AN ACCIDENT THAT CAUSED MASSIVE HEAD TRAUMA REQUIRING SURGERY AND REHABILITATION.*AK
POWER TRAINFebruary 18, 2002
CAR WAS IN PARK AND ENGINE WAS RUNNING WHEN IT JUMPED INTO REVERSE. DEALER CHECKED OUT CAR AND TOLD ME NOTHING WAS WRONG.*AK
POWER TRAINFebruary 11, 2002
TRANSMISSION FAILURE, VEHICLE ROLLS BACK WHILE IN GEAR
FUEL SYSTEM, GASOLINEFebruary 8, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FUEL SYSTEM, GASOLINEFebruary 7, 2002
I WAS STRANDED DUE TO FUEL PUMP FAILURE. DEALER SAID THIS IS DUE TO FAULTY MANUFACTURE OF FUEL TANKS IN 1996 JEEP GRAND CHEROKEES AND I MUST REPLACE FUEL PUMP AND TANK. DEALER WILL NOT COVER MY $1,200. EXPENSE PLUS TOWING COSTS. I HAVE BEEN WITHOUT MY CAR FOR 1 WEEK SO FAR...IT IS ESTIMATED TO BE ANOTHER TWO WEEKS UNTIL THE FUEL TANK ARRIVES FROM BACK ORDER. APPARENTLY IT IS ON BACK ORDER BECAUSE THE PART HAS TO BE REPLACED FOR SO MANY OTHERS. CHRYSLER DOES NOT WANT TO ISSUE A RECALL BECAUSE IT IS COSTLY, BUT IT IS THE RIGHT THING TO DO. A RECALL NEEDS TO BE ISSUED. FAULTY MANUFACTURE SHOULD BE COVERED BY THE MANUFACTURER. *AK
FUEL SYSTEM, GASOLINEFebruary 7, 2002
FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK
FUEL SYSTEM, GASOLINEFebruary 7, 2002
FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK
ELECTRICAL SYSTEMFebruary 7, 2002
THE ECM CAUSES INTERMITTENT POWER LOSS INCLUDING LOSS OF POWER STEERING AND POWER BRAKES. THIS OCCURS AT STOPS, TURNS, AND NORMAL HIGHWAY SPEEDS. THE DEALER SERVICE DEPARTMENT REPORTS THAT IT IS THE ECM BECAUSE "WHEN THEY RAP ON IT WITH A WRENCH DURING IDLING, IS CAUSES THE CAR TO STALL." THE ECM DOES NOT RECORD A FAILURE.*AK
STRUCTUREFebruary 7, 2002
METAL DOOR FRAME EXPOSED COULD BE HAZARD IF IN ACCIDENT. *AK
FUEL SYSTEM, GASOLINEFebruary 6, 2002
WHEN TRYING TO START VEHICLE IT WOULD NOT START. TOOK VEHICLE TO DEALER, AND DEALER INDICATED IT NEEDED A FUEL PUMP. PLEASE ADD VIN. *AK
STRUCTUREFebruary 6, 2002
DOOR PANEL PEELS OFF FROM WINDOW MOLDING. CONTACTED DEALER.*AK
FUEL SYSTEM, GASOLINEJanuary 23, 2002
VEHICLE WOULD NOT START, HAD VEHICLE TOWED TO DEALER. DEALER ADVISES THAT FUEL TANK IS DECOMPOSING AND HAS COLLAPSED, CAUSING FUEL PUMP TO FAIL. DEALER WILL REPLACE FUEL TANK AND PUMP UNDER EXTENDED WARRANTY. ADVISED TANKS ARE ON BACK ORDER AND REPAIR DATE IS UNDETERMINED. HAVE HAD RENTAL THROUGH EXTENDED WARRANTY PLAN FOR TEN DAYS. DEALER WILL ALLOW FIVE DAYS OF CAR RENTAL AT THEIR COST. WILL TAKE LONGER THEN FIVE DAYS TO RECEIVE PUMP AND WILL BE WITHOUT A VEHICLE.
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMJanuary 22, 2002
WHILE STARTING VEHICLE ENGINE WOULD NOT TURN. SERVICE TECHNICIAN STATED FUEL PUMP NEEDED TO BE REPLACED. ALSO, BATTERY WAS DRAINED. PROBLEMS HAD RETURN. *AK THE REPLACED FUEL PUMP FAILED AND HAD TO BE REPAIRED UNDER WARRANTY. *YH
AIR BAGS,SEAT BELTSJanuary 21, 2002
I WAS IN A CAR ACCIDENT WHEN I TRIED TO AVOID ANOTHER CAR THAT SLID INTO MY LANE. THE BACK PART OF THE JEEP HIT A TELEPHONE POLE AND THEN I SLID IN THE ICE AND HIT A TREE HEAD ON. POLICE ESTIMATED THE SPEED I HIT AT WAS 30 MPH. NONE OF THE AIRBAGS DEPLOYED AND MY SEAT BELT DIDN'T LOCK UP WHEN THE BRAKE WAS ON SO I HIT THE WINDSHIELD AND STEERING WHEEL. *AK
SEATSJanuary 20, 2002
THE FRONT SEAT FRAMES ARE NOT MADE STRONG ENOUGH, FRAME WELDS BROKEN, BOLT PULLED THROUGH, OTHER FRAME CRACKS. I HAVE HEARD OF OTHER SEAT FAILURES,IN JEEP XJS, TALKED ABOUT ON INTERNET JEEP LIST-SERVES. SEAT WAS HELD ON BY ONLY 2 POINTS. IF ONE MORE MOUNTING HAD BROKEN, THE SEAT WOULD HAVE FALLEN INTO THE BACK SEAT AREA.*AK
SERVICE BRAKES, HYDRAULIC,STRUCTUREJanuary 17, 2002
SINCE PURCHASE OF VEHICLE, CONSUMER HAS REPLACED BRAKE ROTORS ON NUMEROUS OCCASIONS, CONSUMER WAS TOLD BY DEALER THAT VEHICLE IS RUSTED UNDERBODY WHICH CAN CAUSE BRAKE PROBLEMS, DEALER SPRAYED UNDERBODY WITH COATING, BUT BRAKE PROBLEMS STILL OCCUR. *TT
SERVICE BRAKES, HYDRAULIC,STRUCTUREJanuary 17, 2002
SINCE PURCHASE OF VEHICLE, CONSUMER HAS REPLACED BRAKE ROTORS ON NUMEROUS OCCASIONS, CONSUMER WAS TOLD BY DEALER THAT VEHICLE IS RUSTED UNDERBODY WHICH CAN CAUSE BRAKE PROBLEMS, DEALER SPRAYED UNDERBODY WITH COATING, BUT BRAKE PROBLEMS STILL OCCUR. *TT
PARKING BRAKEJanuary 17, 2002
CONSUMER STATED THAT SINCE PURCHASE OF VEHICLE, EMERGENCY BRAKE HAS NOT BEEN FIXED. *TT
STEERINGJanuary 17, 2002
SINCE PURCHASE OF VEHICLE, CONSUMER STATED THAT STEERING COLUMN FAILED, DEALER REPLACED NEW STEERING COLUMN. *TT
STEERINGJanuary 17, 2002
SINCE PURCHASE OF VEHICLE, CONSUMER STATED THAT STEERING COLUMN FAILED, DEALER REPLACED NEW STEERING COLUMN. *TT
STEERINGJanuary 16, 2002
COMPLETE SUDDEN LOSS OF STEERING WITHOUT ANY WARNING SYMPTOMS EVEN AT 1 MPH IS A SAFETY DEFECT. IT COULD HAVE AS EASILY HAPPENED FROM HITTING A POTHOLE AT 70 MPH, KILLING ME AND CAUSING GREAT DAMAGE. I HAVE THE CAR SERVICED REGUALRLY AT THE DEALER SINCE
FUEL SYSTEM, GASOLINEJanuary 11, 2002
FUEL PUMP CONTINUES TO FAIL WITHOUT WARNING OR INDICATIONS. *AK
POWER TRAINJanuary 10, 2002
AFTER STARTING VEHICLE IT MOVES BACKWARDS BEFORE SHIFTING INTO GEAR. THIS PROBLEM OCCURS ONLY AFTER THE VEHICLE HAS BEEN STARTED. DEALER HAS BEEN CONTACTED. NLM
POWER TRAINJanuary 7, 2002
WHILE VEHICLE WAS IN PARK AND IDLING, IT STARTED ROLLING BACKWARDS AND KNOCKED OWNER TO THE GROUND, ROLLING OVER THE BOTTOM PORTION OF HER LEFT CALF MUSCLE AND CAUSING SEVERAL BRUISES, VEHICLE ROLLED ACROSS A SECTION OF THE HIGHWAY, AND WAS STOPPED WHEN IT CRASHED INTO A GUARDRAIL, DEALERSHIP WAS IN POSSESSION OF VEHICLE, BUT HAS NOT INFORMED CONSUMER AS TO ANY FINDINGS, CONSUMER STATED THE PROBLEM HAS SINCE OCCURED ON 2 OTHER OCCASIONS, IN WHICH THE TRANSMISSION LOCKED UP, SINCE THIS INCIDENT THE VEHICLEHAS BEEN LEAKING WHEN IT RAINS ON THE PASSENGER SIDE, MOST LIKELY A RESULT OF THE IMPACT.*JG *NLM
FUEL SYSTEM, GASOLINEJanuary 7, 2002
THREE FAILURES IN 99 DAYS. FACTORY NEW PART EACH TIME. DEADLY. NO SAFETY DEFECT MENTIONED. *AK
SUSPENSIONJanuary 6, 2002
I BOUGHT THIS GRAND CHEROKEE FROM SAN JOSE DODGE AS A LEASE-BACK VEHICLE WITH 27,000 MILES ON IT. AT 51 MPH, THE RIGHT FRONT TIRE VIBRATED SEVERELY, ESPECIALLY WHEN ENTERING A LEFT CURVE; HOWEVER AT THIS SPEED THE VIBRATION IS ALWAYS NOTICEABLE. THE VEHICLE ALSO PULLS TO THE RIGHT AT ALL TIMES. I TOOK THE VEHICLE BACK TO SAN JOSE DODGE, WHERE I PURCHASED IT, AND THEY REPLACED THE STEERING DAMPENER. THIS DID NOT SOLVE THE PROBLEM. I HAD NEW TIRES PLACED ON THE VEHICLE IN MID 2000, AND HAD THE FRONT END ALIGNED. THIS MINIMIZED THE VIBRATION, BUT IT WAS STILL NOTICEABLE. AS THE TIRES HAVE WORN DOWN, THE VIBRATION HAS GOTTEN WORSE. I'VE SINCE RELOCATED TO CONNECTICUT. I TOOK THE VEHICLE TO CAPITOL CHRYSLER DODGE JEEP AND ASKED THEM TO CHECK THE FRONT END FOR THIS PROBLEM. THE TECHNICIAN, JOSEPH E. PARADIS, SAYS THAT THE TIRES ARE "OUT OF ROUND". I'VE HAD TWO SETS OF TIRES ON THIS VEHICLE, AND THE PROBLEM IS ONLY IN THE FRONT RIGHT SIDE. I THINK THERE IS A MECHANICAL DEFECT THAT NEITHER DEALER IS EITHER ADMITTING TO, OR KNOWLEDGABLE ABOUT.*AK
FUEL SYSTEM, GASOLINEJanuary 4, 2002
FUEL PUMP FAILED AND WAS REPLACED WITH ORIGINAL PART. FAILED SECOND TIME WITHIN 3 WEEKS DUE TO FAULTY GAS TANK, AS ADVISED BY DEALER. CHRYSLER HAS HUGE BACKLOG FOR SAME PROBLEM AND HAD PRIOR RECALLED FOR JEEP CHEROKEE 95 & 96. (MINE IS A GRAND CHEROKEE). CAR CAN STOP LITERALLY AT ANY SPEED.*AK
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTINGDecember 28, 2001
VEHICLE SHUT DOWN WITHOUT PRIOR WARNING STEERING WHEEL LOCKED UP. BACK WHEEL BEARING WERE STILL RUBBIING, AND HEADLIGHTS GO ON AND OFF. DEALERSHIP IS AWARE OF PROBLEMS. *AK
FUEL SYSTEM, GASOLINEDecember 26, 2001
HAVE INSTALLED TWO FUEL PUMPS WITHIN A TWO MONTH INTERVAL. BEING TOLD BY DEALERSHIP REPAIR THAT IT COULD BE FAULTY PUMPS OR CORROSIVE FUEL TANK.*AK
STEERING,VEHICLE SPEED CONTROLDecember 23, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
POWER TRAINDecember 21, 2001
VEHICLE WAS IN PARK WHEN IT JUMPED OUT OF GEAR AND HIT ANOTHER VEHICLE. BOTH CARS WERE TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AIK
VEHICLE SPEED CONTROLDecember 20, 2001
CONSUMER TOOK GEAR SHIFT LEVER OUT OF THE "PARK" GEAR AND ENGAGED DRIVE GEAR, VEHICLE ACCELERATED SUDDENLY, HITTING TWO PARKED CARS, ONE MOVING TRUCK, AND WAS STOPPED BY CRASHING INTO A GARAGE. THERE WERE NO INJURIES TO REPORT FROM THIS INCIDENT. NO DETERMINATION HAS BEEN MADE AS TO THE CAUSE OF THIS PROBLEM. *AK
ENGINE AND ENGINE COOLINGDecember 20, 2001
ONE OF THE PULLEYS BRACKETS HOLDING THE "SERPTINE " BELT BROKE CAUSING LOSS OF POWER STEERING AND MINOR DAMAGE TO THE ENGINE COMPARTMENT. THE ESTIMATE DAMAGE IS UNDETERMINED AT THIS TIME, UNTIL IT CAN BE CHECK OUT. THE BRACKET HOLDING THE PULLEY CRACKED IN HALF. WHEN I TALKED WITH THE SERVICE DEPARTMENT AT THE JEEP DEALER, I WAS TOLD THAT THIS WAS A NORMAL OCCURENCE WHEN THE VEHICLE HAS IN EXCESS OF 100,000 MILES. BECAUSE THE BRACKET IS MADE OUT OF ALUMINUM I HAVE 92,000 MILES. ANYWAY I WAS TOLD THAT THIS IS NOT A MANUFACTURE DEFECT, THEREFORE THE MANUFACTURE WILL NOT PAY FOR REPAIRS.*AK
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMDecember 14, 2001
FUEL PUMP/GAS TANK/COMPUTER ALL NEED TO BE REPLACED AS A RESULT OF DETERIORATION OF THE GAS TANK LINING. FUEL PUMP OVERHEATED, CAUSING COMPUTER TO MALFUNCTION AND EVENTUALLY BREAK. HOW MANY PEOPLE DOES IT TAKE TO LOSE A TON OF MONEY BECAUSE OF A DEFECTIVE PRODUCT THAT COULD BE DANGEROUS WHILE DRIVING TO ISSUE A RECALL.
SERVICE BRAKES, HYDRAULICDecember 14, 2001
CONSUMER HAD FRONT BRAKE PADS AND ROTORS REPLACED PRIOR TO RECALL NOTICE 00V-136, THE DEALER STATED THAT CONSUMER NEEDS TO RETURN OLD BRAKES BEFORE CONSIDERING REIMBURSEMENT BUT CONSUMER DOES NOT HAVE OLD BRAKES. *TT
SERVICE BRAKES, HYDRAULICDecember 14, 2001
CONSUMER HAD FRONT BRAKE PADS AND ROTORS REPLACED PRIOR TO RECALL NOTICE 00V-136, THE DEALER STATED THAT CONSUMER NEEDS TO RETURN OLD BRAKES BEFORE CONSIDERING REIMBURSEMENT BUT CONSUMER DOES NOT HAVE OLD BRAKES. *TT
SERVICE BRAKES, HYDRAULICDecember 14, 2001
CONSUMER HAD FRONT BRAKE PADS AND ROTORS REPLACED PRIOR TO RECALL NOTICE 00V-136, THE DEALER STATED THAT CONSUMER NEEDS TO RETURN OLD BRAKES BEFORE CONSIDERING REIMBURSEMENT, BUT CONSUMER DOES NOT HAVE OLD BRAKES. *TT
ENGINE AND ENGINE COOLINGDecember 12, 2001
VEHICLE WAS DRIVING ALONG AND HIT A BUMP. CONSUMER HEARD A NOISE AND THOUGHT THAT LINKAGE SHIFTED. CONSUMER'S MECHANIC DISCOVERED THAT RIGHT MOTOR MOUNTS BROKE. *AK
POWER TRAINDecember 12, 2001
VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS AFTER IT HAD BEEN PUT INTO PARK GEAR, AND THE KEY WAS REMOVED FROM IGNITION. CONSUMER WAS ABLE TO STOP VEHICLE, RESULTING IN NO INJURIES. DEALERSHIP EXAMINED VEHICLE, AND COULD NOT REPRODUCE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
FUEL SYSTEM, GASOLINEDecember 6, 2001
ACCORDING TO MY MECHANIC, CHRYSLER IS AWARE OF THE PROBLEM WITH THE FUEL PUMP IN THE 1996 AND 1997 MODELS GRAND CHEROKEE. I AM VERY DISTURBED THAT KNOWING THIS PROBLEM EXITS, THE COMPANY STILL CHARGES OVER $600 FOR THE PART. CURRENTLY, I AM A FIRST YEAR MEDICAL STUDENT. ON ALL 3 OCCASIONS THAT THE CAR WOULD NOT START, I HAD MAJOR EXAMS TO GET TO. NOT ONLY DOES THIS JEOPARDIZE MY ACADEMIC CAREER, BUT ALSO DISRUPTS MY FOCUS AND CONCENTRATION OVERALL. FOR THESE REASONS, I PLAN TO GET RID OF THIS VEHICLE AND HAVE LOST ANY FAITH I HAD PREVIOUSLY IN OWNING AN AMERICAN-MADE VEHICLE.*AK
FUEL SYSTEM, GASOLINEDecember 4, 2001
THIS IS A REPEAT SUBMISSION, THE FIRST ONE WAS SUBMITTED ON NOVEMBER 22, 2001. FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800 TO CONSUMER. ONE MONTHE AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPOLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOPUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK
SUSPENSION,POWER TRAINDecember 4, 2001
REPLACED RIGHT FRONT SWAY BAR LINK,/ AXEL ASSEMBLY2-6-2001/ PINION SEAL 10-25-00. *AK
FUEL SYSTEM, GASOLINEDecember 4, 2001
THE PLASTIC GAS TANK IN THE 1996 JEEP CHEROKEE APPEARS TO DEFORM DUE TO AGING AND PLASTIC "CREEP" SO THAT THE SEAL AROUND THE FUEL PUMP MODULE LEAKS. OFTEN THE LEAK IS SEVERE. MY CHEROKEE LEAKED SEVERAL GALLONS WHEN I ATTEMPTED TO FILL THE TANK. REPLACEMENT OF GASKETS, ETC., DOES NOT REPAIR THE PROBLEM. I DISCOVERED THAT THERE HAVE APPARENTLY BEEN A LARGE NUMBER OF RECENT FAILURES OF THIS TYPE, AS REPLACEMENT TANKS ARE ON LONG BACKORDER. THE LEAK IS A FIRE HAZARD. *AK
FUEL SYSTEM, GASOLINENovember 29, 2001
FUEL PUMP HAD TO BE REPLACED FIVES TIMES SINCE DATE OF PURCHASE, CONSUMER STATED FUEL PUMP FREEZES UP, AND VEHICLE NEEDS TO BE TOWED TO DEALERSHIP. PUMPS USUALLY RUNS EFFICIENTLY FOR FOUR DAYS. *AK *SLC
FUEL SYSTEM, GASOLINENovember 28, 2001
A REPORT AIRED ON LOCAL TELEVISION STATION THAT INFORMED CONSUMER THAT A PROBLEM WAS FOUND IN ALL MODEL YEAR JEEPS CONCERING FUEL TANK NOT BEING PROPERLY PLACED. PLEASE PROVIDE FURTHER DETAILS. *AK
ENGINE AND ENGINE COOLINGNovember 28, 2001
EXHAUST MANIFOLD CRACKED, ALLOWING FUMES TO LEAK INTO PASSENGERS COMPARTMENT. CONTACTED DEALER, AND DEALER STATED IT WAS A VERY COMMON PROBLEM, REPLACEMENT PART WAS MODIFIED DUE TO DEFECT AND DESIGN OF ORIGINAL PART. *AK *SLC
POWER TRAINNovember 27, 2001
AFTER PUTTING VEHICLE IN PARK AND OPENING DOOR, STEPPED OUT OF VEHICLE AND IT STARTED TRAVELING BACKWARDS. CONSUMER GOT STUCK UNDER VEHICLE WHILE HOLDING ON TO STEERING WHEEL. CONSUMER WAS DRAGGED 20 FEET DOWN HILL, HITTING A POST. *AK *SLC
FUEL SYSTEM, GASOLINENovember 22, 2001
FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800. ONE MONTH AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK
FUEL SYSTEM, GASOLINENovember 21, 2001
I HAD HEARD THAT THE 1996 JEEP GRAND CHEROKEE HAD NUMEROUS PROBLEMS WITH ITS FUEL PUMP. NOW I AM FINDING OUT THAT THERE IS A COSTLY PROBLEM, AS WELL AS A POTENTIALLY DANGEROUS ONE WITH MINE. ONE MONTH AGO I HAD TO REPLACED THE FUEL PUMP, BECAUSE THE CAR WOULD NOT START. NOW ONE MONTH LATER, THE NEW FUEL PUMP HAS GONE BAD AND BOTH IT AND THE FUEL TANK HAVE TO BE REPLACED. $800 THE FIRST AND PERHAPS A $1000 OR MORE THE SECOND TIME. CAN'T SOMEONE DIRECT CHRYSLER TO RECALL THE 1996 JEPP GRAND CHEROKEE TO CORRECT THIS PROBLEM? LETTERS TO CHRYSLER DO NOT EVEN BRING ABVOUT A RESPONSE.*AK
POWER TRAINNovember 13, 2001
VEHICLE WAS LEFT IN PARK WITH THE ENGINE RUNNING, CONSUMER TURNED AROUND TO PICK UP SOMETHING OFF THE FLOOR AND VEHICLE STARTED TO ROLL BACKWARD. CONSUMER SLAMMED INTO ANOTHER VEHICLE. CONSUMER FELT THAT CAR WAS IN PARK AND IT HAD TO HAVE JUMPED OUT OF GEAR. *AK *SLC
POWER TRAINNovember 12, 2001
ON 11-12-01, I DROVE MY JEEP GRAND CHEROKEE UP TO MY WORKSHOP BEHIND THE HOUSE. I GOT OUT THE JEEP LEAVING THE DRIVERS DOOR OPEN, THE ENGINE WAS RUNNING, AND THE SHIFTER WAS IN PARK ! AS I WALKED IN FRONT THE JEEP, IT SUDDENLY STARTED MOVING BACKWARDS. I RAN AROUND TO THE DRIVER SIDE, BUT IT WAS PICKING UP SPEED. IT MOVED BACKWARDS ABOUT 10 -15 YDS BEFORE I CAUGHT UP WITH IT AND JUMPED INSIDE THE DRIVERS SIDE TO APPLY THE BRAKE. HAD I NOT REACHED THE BRAKE, IT WOULD HAVE SLAMMED IN MY NEIGHBORS HOUSE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I REPORTED A SIMILAR INCIDENT IN AUGUST 2000. AT THAT TIME IT DID BREAK THE TAILLIGHT ON THE JEEP, DENTED THE TAILGATE STRUCTURE, AND SCRAPED THE PAINT WHEN IT KNOCKED DOWN MY PUMP HOUSE. BASICALLY, THIS IS A DANGEOUS SITUATION! AS I SAID, THIS IS THE SECOND TIME THIS HAS HAPPENED AND I WILL NEVER LEAVE MY ENGINE RUNNING WITH THE TRANSMISSION IN PARK. I STRONGLY SUGGEST THIS MATTER BE LOOKED INTO. I PAID A LOT OF MONEY FOR THE JEEP GRAND CHEROKEE AND NOW I CAN NOT TRUST IT IN PARK. KNOWING THIS, I WOULD NEVER BUY ANOTHER ONE, NOR SUGGEST ANYONE ELSE BUY ONE EITHER!*AK
POWER TRAINNovember 10, 2001
MY CAR WAS IN PARK AND IDLING WHEN I GOT OUT OF THE CAR TO GET SOMETHING OFF THE GROUND. WHEN I GOT OUT, THE CAR STARTED ROLLING BACKWARDS AND HIT A CAR PARKED BEHIND ME. WHEN I GOT BACK IN THE CAR, TRANSMISSION HAD SLIPPED INTO REVERSE. *AK
POWER TRAINNovember 9, 2001
OUR JEEP GRAND CHEROKEE PINNED OUR 2 CHILDREN AGES 2 AND 4 BETWEEN IT AND ANOTHER CAR AFTER BEING PLACED INTO PARK AND JUMPING INTO REVERSE. IT REQUIRED BOTH TO BE AIR EVAC'D TO MARICOPA MEDICAL CENTER FOR EVAL AND TREATMENT. WE ASKED THE DEALERSHIP TO CHECK THE TRANSMISSION BECAUSE IT HAD JUMPED INTO REVERSE, THEY COULDN'T FIND A PROBLEM AND STATED THEY COULDN'T RECREATE IT. NO ONE WAS IN THE VEHICLE AT THE TIME THAT IT POPPED INTO REVERSE. I HOPE THIS PROBLEM WILL BE TAKEN CARE OF, WE WERE TOLD UNLESS SOMEONE DIES NOTHING CAN BE DONE, FORTUNATELY WE DID NOT SUFFER ANY FATALITIES. WE HAVE SINCE TURNED IN THE VEHICLE, IF NECESSARY I CAN TRY TO PROVIDE THE VIN NUMBER. *AK
FUEL SYSTEM, GASOLINENovember 6, 2001
CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. FUEL PUMP MALFUNCTIONED. CONSUMER HAD FUEL PUMP REPLACED A YEAR AND HALF AGO. DEALERSHIP WAS AWARE OF PROBLEM. *AK
FUEL SYSTEM, GASOLINENovember 6, 2001
FUEL PUMP FAILED IN MARCH 2001 AND IN OCT 2001, DEALERS BELIEVES FUEL TANK IS DECOMPSING, CAUSING FUEL PUMP TO FAIL, REPLACING FUEL TANK. *AK
VEHICLE SPEED CONTROLOctober 31, 2001
ENGINE RPMS DROP EXTREMELY CLOSE TO 0 WHEN BRAKING AND FRQUENTLY NEARS STALL... AND SOMETIMES DOES STALL. I'D HAVE TO RELEASE THE BRAKE IN ORDER TO PREVENT CAR FROM STALLING. THIS IS VERY DANGEROUS WHEN MY INTENTION IS TO STOP OR SLOW THE CAR. THE RPM FLUCTUATES WILDLY BETWEEN 0 AND 600 WHEN STOPPED AT A STOP LIGHT OR IN STOP AND GO TRAFFIC OR SLOWING DOWN. THIS IS EXTREMELY DANGEROUS WHEN COMING OFF OF A CURVED FREEWAY RAMP... THE ENGINE STALLS... POWER TO THE STEERING WHEEL IS LOST. I'VE REPORTED THIS TO MY JEEP DEALER SEVERAL TIMES AND EACH TIME, THEY WERE UNABLE TO FIX THE PROBLEM. PLEASE HELP. THIS PROBLEM STARTED OCCURRING W/IN THE FIRST YEAR OF MY CAR PURCHASE WHEN THERE WAS VERY LITTLE MILAGE ON IT.*AK
FUEL SYSTEM, GASOLINEOctober 25, 2001
A PRIVATE MECHANIC DETERMINED THAT INTERIOR OF FUEL TANK CORRODED WHICH EVENTUALLY CAUSED A FAILURE OF FUEL PUMP. *AK. *ET
TIRESOctober 25, 2001
THREE DIFFERENT INSTANCES OF TIRE FAILURE: 1) BUMP OF SIDEWALL INTO CURB AT 10 MPH RESULTED IN HOLE IN SIDEWALL REQUIRING REPLACEMENT OF THE TIRE (OCCURRED AFTER 3 MONTHS OF USE). 2) "BLOW-OUT" OF SIDEWALL OF A TIRE AT 60 MPH - REQUIRED REPLACEMENT OF TIRE (AFTER ABOUT 25,000 MILES OF USE). 3) PUNCTURE OF TIRE WHILE DRIVING OVER DIRT/ROCKY ROAD (PUBLIC ROAD - NOT "OFF-ROAD") AT 15-20 MPH AFTER 25,000 MILES OF USE (ABLE TO BE REPAIRED). (DOT NUMBER: Y7WAP1C??? TIRESIZE: P225/70R16)
POWER TRAINOctober 25, 2001
MY CAR WAS RUNNING AND IT PARK, IT AUTOMATICALLY SHIFTED INTO REVERSE, HAD MY CHILD IN THE CAR WAS ADJUSTING HIS SEAT BELT AND I HAD TO JUMP BACK INTO MY CAR AND STEP ON THE PARK. NARROWLY MISSED ROLLING INTO THE PATH OF A SEMI-TRUCK. *AK
POWER TRAINOctober 23, 2001
CONSUMER PLACED THE TRANSMISSION IN PARK AND THEN WAITED SEVERAL SECONDS BEFORE EXITING THE VEHICLE. AS SHE WAS EXITING THE VEHICLE, THE JEEP STARTED TO MOVE IN REVERSE AND THE DRIVER'S DOOR KNOCKED HER TO THE GROUND. THE TIRE OF THE JEEP THEN RAN OVER HER LEGS. THE VEHICLE CONTINUED TO TRAVEL IN REVERSE, MADE A TURN TO THE LEFT, DROVE OVER A CURB AND COLLIDED WITH A BUILDING. THE VEHICLE THEN APPARENTLY SHIFTED INTO FORWARD GEAR AS IT TRAVELLED FORWARD THROUGH A GARDEN AND FAILED BEFORE STOPPING IN A GROUP OF TREES. YD
POWER TRAINOctober 23, 2001
CONSUMER PLACED THE TRANSMISSION IN PARK AND THEN WAITED SEVERAL SECONDS BEFORE EXITING THE VEHICLE. AS SHE WAS EXITING THE VEHICLE, THE JEEP STARTED TO MOVE IN REVERSE AND THE DRIVER'S DOOR KNOCKED HER TO THE GROUND. THE TIRE OF THE JEEP THEN RAN OVER HER LEGS. THE VEHICLE CONTINUED TO TRAVEL IN REVERSE, MADE A TURN TO THE LEFT, DROVE OVER A CURB AND COLLIDED WITH A BUILDING. THE VEHICLE THEN APPARENTLY SHIFTED INTO FORWARD GEAR AS IT TRAVELLED FORWARD THROUGH A GARDEN AND FAILED BEFORE STOPPING IN A GROUP OF TREES. YD
POWER TRAINOctober 17, 2001
JEEP JUMPS BACKWARD WHILE IN PARK OR STOPPED AT A LIGHT. VERY DANGEROUS WITH 2 CHILDREN AT HOME. I AM AFRAID I WILL HIT SOMEONE BEHIND ME BECAUSE THE JEEP WILL JUST 'JERK' BECKWARDS WITH NO WARNING. I WOULD LIKE INFORMATION ON HOW TO GET THIS CORRECTED. I HAVE CALLED SEVERAL DEALERS IN THE CLEVELAND AREA, AND NONE OF THEM WILL ADMIT TO HAVING ANY 'KNOWLEDGE' OF THIS PROBLEM. *AK
STRUCTUREOctober 16, 2001
ALL 4 INTERIOR DOOR PANELS CAME UNGLUED/POPPED OUT; REPAIRED 1 PANEL RIGHT SIDE PASSENGER FRONT COST $230.00 IN REPAIRS. TOO MUCH MONEY TO PAY IF ITS A DEFECT THAT APPARENTLY 20 OTHERS ARE HAVING LISTED ON THIS WEBSITE.*AK
POWER TRAINOctober 15, 2001
AFTER PLACING MY SUV IN PARK "TO THE BEST OF MY KNOWLEDGE" IT SLIPPED INTO REVERSE WHILE I WAS EXITING THE CAN AND PINNED ME UNDER THE FRONT TIRE. IT REQUIRED A HOSPITAL VISIT, AND NEVER HAPPENED AGAIN. I RECENTLY READ THAT OTHERS HAVE ENCOUNTERED THE SAME PROBLEMS WITH THEIR JEEPS AND FELT THAT I SHOULD REPORT THE INCIDENT.*AK
FUEL SYSTEM, GASOLINEOctober 11, 2001
FUEL PUMP FAILED. DEALER STATED THAT FAULTY FUEL TANK LINER DISINTEGRATED CAUSING THE PUMP TO CLOG AND FAIL. VEHICLE HAS NO DAMAGE. MANUFACTURER SHOULD COVER REPLACEMENT. FUEL TANKS SHOULD NOT FAIL. ESTIMATE COST OF REPAIRS FOR FUEL TANK AND PUMP IS $1000.00.
FUEL SYSTEM, GASOLINEOctober 4, 2001
THE HPTP FUEL TANK CAUSE FOUR FUEL PUMPS TO BE REPLACED IN FIVE WEEKS. CHRYSLER CUSTOMER SERVICE IS AWARE OF THE DELAMINATION PROBLEM WHICH CAUSES PARTICLES TO CLOG THE FILTER AND INCREASE PRESSURE CAUSING THE PUMPS TO FAIL. CHRYSLER CUSTOMER SERVICE REPORTED THAT THE INCIDENT COUNT DIDN'T JUSTIFY A RECALL. THE COST OF REPAIRS TO DATE IS APPROXIMATELY $900.00. *AK
POWER TRAINOctober 3, 2001
WHILE ACCELERATING FROM STOP ACCELERATOR WENT FULL THROTTLE, TURNED SWITCH OFF TO STOP THE VEHICLE. DURING RESTART VEHICLE FULL THROTTLED. UPON INSPECTION NOTICE THAT THE VEHICLE HAD NO REVERSE AND TRANSMISSION DID NOT SHIFT TO OVERDRIVE AFTER THIS INCIDENT.
POWER TRAINSeptember 28, 2001
WHILE PLACING VEHICLE IN PARK AND GETTING OUT OF VEHICLE, THE GEAR SLIPPED OUT OF PARK AND VEHICLE ROLLED BACKWARD BETWEEN TWO TREES WHILE DOORS WERE OPEN. *AK *JB
FUEL SYSTEM, GASOLINESeptember 27, 2001
THE FUEL PUMP FAILED BECAUSE THE FUEL TANK LINER WAS BEGINNING TO COME APART AND PARTS OF THE LINER WERE CLOGGING THE FUEL PUMP CAUSING IT TO FAIL. COULD THIS LINER/FUEL BLADDER FAILURE POSSIBLY RESULT IN SERIOUS FIRE OR INJURY/DEATH BECAUSE OF FAILURE?
POWER TRAIN,VEHICLE SPEED CONTROLSeptember 26, 2001
CONSUMER PUT GEAR INTO PARK AND STARTED TO EXIT VEHICLE. VEHICLE SUDDENLY STARTED ROLLING BACKWARDS, AND IN AN ATTEMPT TO STOP, ATTEMPTED TO APPLY PRESSURE TO BRAKE PEDAL, BUT INSTEAD CONSUMER'S FOOT APPLIED PRESSURE TO ACCELERATOR PEDAL. THIS RESULTED IN VEHICLE ACCELERATING BACKWARDS, AND CRASHING INTO ANOTHER VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
LATCHES/LOCKS/LINKAGESSeptember 21, 2001
DRIVER'S SIDE DOOR LATCHES ARE INOPERABLE ON AN INTERMITTENT BASIS. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
PARKING BRAKE,POWER TRAINSeptember 18, 2001
VEHICLE WAS ON AN INCLINE, THE EMERGANCY BRAKE WAS ON, WHILE VEHICLE ROLLED BACK IN TO WATER. WHEN THE VEHICLE PULLED OUT OF THE WATER THE EMERGENCY BRAKE WAS STILL ON.
PARKING BRAKE,POWER TRAINSeptember 18, 2001
VEHICLE WAS ON AN INCLINE, THE EMERGANCY BRAKE WAS ON, WHILE VEHICLE ROLLED BACK IN TO WATER. WHEN THE VEHICLE PULLED OUT OF THE WATER THE EMERGENCY BRAKE WAS STILL ON.
POWER TRAINSeptember 18, 2001
VEHICLE WAS IN PARK AND MOTOR WAS RUNNING WHEN IT JUMPED INTO REVERSE. VEHICLE BACKED INTO TREE AND DAMAGED LEFT FRONT DOOR.
PARKING BRAKE,POWER TRAINSeptember 18, 2001
VEHICLE WAS ON AN INCLINE, THE EMERGANCY BRAKE WAS ON, WHILE VEHICLE ROLLED BACK IN TO WATER. WHEN THE VEHICLE PULLED OUT OF THE WATER THE EMERGENCY BRAKE WAS STILL ON.
POWER TRAINSeptember 18, 2001
VEHICLE WAS IN PARK AND MOTOR WAS RUNNING WHEN IT JUMPED INTO REVERSE. VEHICLE BACKED INTO TREE AND DAMAGED LEFT FRONT DOOR.
STRUCTURESeptember 12, 2001
WELD ON PASSENGER'S DOOR HINGE BROKE OFF. DEALERSHIP WAS AWARE OF PROBLEM. *AK
POWER TRAINSeptember 10, 2001
PE 01 021/ROLL AWAY IN PARK: VEHICLE WAS PARKED AND IDLING WHILE PARKED IN DRIVEWAY WHEN INADVERTENTLY IT JUMPED OUT OF GEAR INTO REVERSE, HIT TWO TREES AND A LARGE BOULDER. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
POWER TRAINSeptember 6, 2001
AFTER PUTTING THE GEAR SHIFT IN THE PARK POSITION WITH THEN ENGINE STILL RUNNING, CONSUMER EXITED THE VEHICLE, TURNED TO GO OPEN THE REAR PASSENGER DOOR, AND REALIZED THE VEHICLE BEGAN TO ROLL BACKWARD, CONSUMER ATTEMPTED TO GET BACK IN THE VEHICLE TO STOP IT, BUT HIS FOOT SLIPPED FROM THE BRAKE PEDAL TO THE ACCELERATOR, WHICH THEN ACCELERATED OUT OF CONTROL BACKWARD ULTIMATELY ROLLING OVER THE CONSUMER CAUSING SERIOUS INJURY.*JB
POWER TRAINSeptember 6, 2001
VEHICLE WAS PLACED IN PARK TO OPEN GATE, WENT THROUGH THE GATE, STOPPED VEHICLE AGAIN PLACED IN PARKED, GOT OUT OF VEHICLE TO CLOSE GATE, UPON CLOSING THE GATE, CONSUMER LOOKED UP AND SAW THAT VEHICLE WAS IN REVERSE AND COMING TOWARD HER, THE VEHICLE CRASHED THROUGH THE GATE DAMAGING THE ENTIRE DRIVERS SIDE OF VEHICLE.*JB
POWER TRAINSeptember 6, 2001
AFTER PUTTING THE GEAR SHIFT IN THE PARK POSITION WITH THEN ENGINE STILL RUNNING, CONSUMER EXITED THE VEHICLE, TURNED TO GO OPEN THE REAR PASSENGER DOOR, AND REALIZED THE VEHICLE BEGAN TO ROLL BACKWARD, CONSUMER ATTEMPTED TO GET BACK IN THE VEHICLE TO STOP IT, BUT HIS FOOT SLIPPED FROM THE BRAKE PEDAL TO THE ACCELERATOR, WHICH THEN ACCELERATED OUT OF CONTROL BACKWARD ULTIMATELY ROLLING OVER THE CONSUMER CAUSING SERIOUS INJURY.*JB
POWER TRAINSeptember 6, 2001
VEHICLE WAS PLACED IN PARK TO OPEN GATE, WENT THROUGH THE GATE, STOPPED VEHICLE AGAIN PLACED IN PARKED, GOT OUT OF VEHICLE TO CLOSE GATE, UPON CLOSING THE GATE, CONSUMER LOOKED UP AND SAW THAT VEHICLE WAS IN REVERSE AND COMING TOWARD HER, THE VEHICLE CRASHED THROUGH THE GATE DAMAGING THE ENTIRE DRIVERS SIDE OF VEHICLE.*JB
POWER TRAINSeptember 4, 2001
CONSUMER LEFT VEHICLE IN IDLE POSITION WHEN GETTING OUT OF VEHICLE. THEN, VEHICLE WENT INTO REVERSE, AND RAN INTO A CAR TRAILER BEFORE STOPPING. CONTACTED DEALER. *AK
LATCHES/LOCKS/LINKAGESSeptember 4, 2001
THE SECONDARY LATCH WAS RUSTED IN THE OPEN POSITON CAUSING THE HOOD TO OPEN WHILE DRIVING, THE MAIN LATCH MECHANISM REMAINED PARTIALLY OPEN DUE TO RUST THAT HAD ENCRUSTED IT AS WELL AS MUCH OF THE UNDERSIDE AND EDGES OF THE HOOD. NLM
LATCHES/LOCKS/LINKAGESSeptember 4, 2001
THE SECONDARY LATCH WAS RUSTED IN THE OPEN POSITON CAUSING THE HOOD TO OPEN WHILE DRIVING, THE MAIN LATCH MECHANISM REMAINED PARTIALLY OPEN DUE TO RUST THAT HAD ENCRUSTED IT AS WELL AS MUCH OF THE UNDERSIDE AND EDGES OF THE HOOD. NLM
LATCHES/LOCKS/LINKAGESSeptember 4, 2001
THE SECONDARY LATCH WAS RUSTED IN THE OPEN POSITON CAUSING THE HOOD TO OPEN WHILE DRIVING, THE MAIN LATCH MECHANISM REMAINED PARTIALLY OPEN DUE TO RUST THAT HAD ENCRUSTED IT AS WELL AS MUCH OF THE UNDERSIDE AND EDGES OF THE HOOD. NLM *TT
POWER TRAINAugust 31, 2001
PINNED CONSUMER TO WALL. CONSUMER INITALLY STATED HE DID NOT PUT VEHICLE IN PARK BEFORE EXITING TRUCK. *DB 16-4140-919
POWER TRAINAugust 31, 2001
WHILE IDLING GEARJUMPED *DB 35-N474-943
POWER TRAINAugust 31, 2001
PARKED THE VEHICLE IN DRIVEWAY AND WENT INSIDE. A FEW MOMENTS LATER WENT OUTSIDE AND NITICED THE VEH WAS GONE. THE VEH HAD ROLLED BACKWARD DOWN THE DRIVEWAY AND ACRESS THE ROAD. *DB 52-2189-938
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED. VEHICLE ROLLED INTO A FENCE CAUSING MINOR DAMAGE TO VEH
POWER TRAINAugust 31, 2001
CONSUMER STOPPED VEHICLE AND GOT OUT. CAR ROLLED BACK INTO BALCONEY POLE AND THEN ROLLED FARWARD INTO POOL FENCE. *DB 52-2382-493
PARKING BRAKE,POWER TRAINAugust 31, 2001
VEHICLE CAME OUT OF GEAR. *DB 24-5176-815
PARKING BRAKE,POWER TRAINAugust 31, 2001
CAR ROLLED ACROSS THE STREET INTO THE NEIGHBORS TREE. SHE THOUGHT EMERGENCY BREAK ON ALL THE WAY. *DB 42-1248-988
PARKING BRAKE,POWER TRAINAugust 31, 2001
PULLED BOAT OUT OF WATER. SET EMERGENCY BRAKE, GOT OUT OF VEH VEH ROLLED BACK DOWN BOAT RAMP AND SUNK. *DB 43-K076-989
POWER TRAINAugust 31, 2001
WITH ENGINE RUNNING JUMPED FROM PARK *DB 10-4991-110
POWER TRAINAugust 31, 2001
THE PARKED VEHICLE SLIPPED OUT OF PARK AND ROLLED INTO THE HOUSE ACROSS THE STREET. 05-6058-138
POWER TRAINAugust 31, 2001
THE TRANSMISSION LEVER WAS IN PARK. AFTER GETTING OUT, THE JEEP WENT INTO REVERSE AND INJURED THE OWNER OF THE VEHICLE. 04-1186-346
POWER TRAINAugust 31, 2001
GEAR JUMPED FROM PARK. 52-2045-598
POWER TRAINAugust 31, 2001
WHILE LEFT RUNNING VEHICLE JUMPED FROM PARK TO REVERSE. 13-5780-798
POWER TRAINAugust 31, 2001
VEHICLE POPPING OUT OF PARK. 59-V016-284
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK WHEN IT ROLLED BACKWARDS IN PARKING LOT AND STRUCK A PARKED VEHICLE.52-2192-877
POWER TRAINAugust 31, 2001
WHILE IN PARK VEHICLE ROLLED BACK INTO RIVER COMPLETLY SUBMERGED. 46-0289-939
POWER TRAINAugust 31, 2001
GEARJUMP 47-4161-993
POWER TRAINAugust 31, 2001
OWNER LEFT IN PARK EXITED VEHICLE, THEN VEHICLE WENT INTO REVERSE HIT TREE, THEN WENT INTO FORWARD.75-F823-319
POWER TRAINAugust 31, 2001
VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS. *DB 59-V827-467
POWER TRAINAugust 31, 2001
THE GEARSHIFT JUMPS INTO REVERSE WHEN THE DRIVER BELIEVES HE IS IN PARK *DB 59-V688-381
POWER TRAINAugust 31, 2001
WHILE IN A DRIVE THROUGH WINDOW, CONSUMER BUMPED THE VEHICLE IN FRONT OF HIM. HE BACKED UP SLIGHTLY, PUTS VEHICLE IN PARK AND BEGAN TO EXIT VEHICLE TO MAKE SURE THERE WAS NO DAMAGE, THE VEHICLE THEN ROLLED INTO THE OTHER VEHICLE FOR A 2ND TIME. *DB 13-7236-080
POWER TRAINAugust 31, 2001
VEHICLE WAS RUNNING, IN PARK. VEHICLE JUMPED OUT OF PARK, WENT UPHILL, AND HIT A HOUSE. *DB 33-0150-247
POWER TRAINAugust 31, 2001
CONSUMER SAW ON TV WHERE JEEPS POSSIBLY HAVE A PROBLEM WITH THEIR VEHICLES COMING OUT OF GEAR WHEN ROLLING BACKWARD, ASSUMING VEHICLE EXPERIENCED THIS FAILURE WITH DAMAGES, CLAIM 01-6232-070. *SLC
POWER TRAINAugust 31, 2001
CONSUMER IS REQUESTING INFORMATION REGARDING ANY RECALLS, SERVICE BULLETINS, ETC, THIS VEHICLE HAS EXPERIENCED JUMPING OUT OF GEAR, ANALYST IS ASSUMING THIS HAPPENED TO CONSUMERS VEHICLE DUE TO LETTER STATING ONE PERSON WAS INJURED, CLAIM 14-1420-829. *SLC
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED WITH PARKING BRAKE ENGAGED AND IT JUMPED OUT OF GEAR AND ROLLED BACKWARD, CLAIM 14-1154-955. *SLC
POWER TRAINAugust 31, 2001
CONSUMER DID NOT SEE INCIDENT, HOWEVER ASSUMES VEHICLE JUMPED OUT OF PARK AND WENT INTO REVERSE HITTING A WALL, AND THEN WENT INTO DRIVE HITTING A VEHICLE, CLAIM 32-V347-010. *SLC
POWER TRAINAugust 31, 2001
WHILE PARKED AND IDLING, VEHICLE JUMPED INTO REVERSE CAUSING DAMAGE, CLAIM 42-8422-356. *SLC
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED WITH ENGINE RUNNING, CAME OUT OF PARK AND INTO REVERSE CAUSING A COLLISION, CLAIM 45-0068-534. *SLC
POWER TRAINAugust 31, 2001
PINNED CONSUMER TO WALL. CONSUMER INITALLY STATED HE DID NOT PUT VEHICLE IN PARK BEFORE EXITING TRUCK. *DB 16-4140-919
PARKING BRAKE,POWER TRAINAugust 31, 2001
VEHICLE CAME OUT OF GEAR. *DB 24-5176-815
PARKING BRAKE,POWER TRAINAugust 31, 2001
PULLED BOAT OUT OF WATER. SET EMERGENCY BRAKE, GOT OUT OF VEH VEH ROLLED BACK DOWN BOAT RAMP AND SUNK. *DB 43-K076-989
POWER TRAINAugust 31, 2001
THE TRANSMISSION LEVER WAS IN PARK. AFTER GETTING OUT, THE JEEP WENT INTO REVERSE AND INJURED THE OWNER OF THE VEHICLE. 04-1186-346
POWER TRAINAugust 31, 2001
GEARJUMP 47-4161-993
POWER TRAINAugust 31, 2001
CONSUMER SAW ON TV WHERE JEEPS POSSIBLY HAVE A PROBLEM WITH THEIR VEHICLES COMING OUT OF GEAR WHEN ROLLING BACKWARD, ASSUMING VEHICLE EXPERIENCED THIS FAILURE WITH DAMAGES, CLAIM 01-6232-070. *SLC
POWER TRAINAugust 31, 2001
WHILE IDLING GEARJUMPED *DB 35-N474-943
POWER TRAINAugust 31, 2001
PARKED THE VEHICLE IN DRIVEWAY AND WENT INSIDE. A FEW MOMENTS LATER WENT OUTSIDE AND NITICED THE VEH WAS GONE. THE VEH HAD ROLLED BACKWARD DOWN THE DRIVEWAY AND ACRESS THE ROAD. *DB 52-2189-938
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED. VEHICLE ROLLED INTO A FENCE CAUSING MINOR DAMAGE TO VEH
POWER TRAINAugust 31, 2001
CONSUMER STOPPED VEHICLE AND GOT OUT. CAR ROLLED BACK INTO BALCONEY POLE AND THEN ROLLED FARWARD INTO POOL FENCE. *DB 52-2382-493
POWER TRAINAugust 31, 2001
WITH ENGINE RUNNING JUMPED FROM PARK *DB 10-4991-110
POWER TRAINAugust 31, 2001
THE PARKED VEHICLE SLIPPED OUT OF PARK AND ROLLED INTO THE HOUSE ACROSS THE STREET. 05-6058-138
POWER TRAINAugust 31, 2001
GEAR JUMPED FROM PARK. 52-2045-598
POWER TRAINAugust 31, 2001
WHILE LEFT RUNNING VEHICLE JUMPED FROM PARK TO REVERSE. 13-5780-798
POWER TRAINAugust 31, 2001
VEHICLE POPPING OUT OF PARK. 59-V016-284
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK WHEN IT ROLLED BACKWARDS IN PARKING LOT AND STRUCK A PARKED VEHICLE.52-2192-877
POWER TRAINAugust 31, 2001
WHILE IN PARK VEHICLE ROLLED BACK INTO RIVER COMPLETLY SUBMERGED. 46-0289-939
POWER TRAINAugust 31, 2001
OWNER LEFT IN PARK EXITED VEHICLE, THEN VEHICLE WENT INTO REVERSE HIT TREE, THEN WENT INTO FORWARD.75-F823-319
POWER TRAINAugust 31, 2001
GEAR JUMPED.
POWER TRAINAugust 31, 2001
VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS. *DB 59-V827-467
POWER TRAINAugust 31, 2001
THE GEARSHIFT JUMPS INTO REVERSE WHEN THE DRIVER BELIEVES HE IS IN PARK *DB 59-V688-381
POWER TRAINAugust 31, 2001
WHILE IN A DRIVE THROUGH WINDOW, CONSUMER BUMPED THE VEHICLE IN FRONT OF HIM. HE BACKED UP SLIGHTLY, PUTS VEHICLE IN PARK AND BEGAN TO EXIT VEHICLE TO MAKE SURE THERE WAS NO DAMAGE, THE VEHICLE THEN ROLLED INTO THE OTHER VEHICLE FOR A 2ND TIME. *DB 13-7236-080
POWER TRAINAugust 31, 2001
VEHICLE WAS RUNNING, IN PARK. VEHICLE JUMPED OUT OF PARK, WENT UPHILL, AND HIT A HOUSE. *DB 33-0150-247
POWER TRAINAugust 31, 2001
CONSUMER IS REQUESTING INFORMATION REGARDING ANY RECALLS, SERVICE BULLETINS, ETC, THIS VEHICLE HAS EXPERIENCED JUMPING OUT OF GEAR, ANALYST IS ASSUMING THIS HAPPENED TO CONSUMERS VEHICLE DUE TO LETTER STATING ONE PERSON WAS INJURED, CLAIM 14-1420-829. *SLC
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED WITH PARKING BRAKE ENGAGED AND IT JUMPED OUT OF GEAR AND ROLLED BACKWARD, CLAIM 14-1154-955. *SLC
POWER TRAINAugust 31, 2001
CONSUMER DID NOT SEE INCIDENT, HOWEVER ASSUMES VEHICLE JUMPED OUT OF PARK AND WENT INTO REVERSE HITTING A WALL, AND THEN WENT INTO DRIVE HITTING A VEHICLE, CLAIM 32-V347-010. *SLC
POWER TRAINAugust 31, 2001
WHILE PARKED AND IDLING, VEHICLE JUMPED INTO REVERSE CAUSING DAMAGE, CLAIM 42-8422-356. *SLC
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED WITH ENGINE RUNNING, CAME OUT OF PARK AND INTO REVERSE CAUSING A COLLISION, CLAIM 45-0068-534. *SLC
POWER TRAINAugust 30, 2001
VEHICLE WAS PLACED IN PARK POSITION IN DRIVEWAY, AND VEHICLE SUDDENLY JUMPED OUT OF GEAR SHIFTING INTO REVERSE. VEHICLE ROLLED INTO A NEIGHBOR'S YARD, CRASHING INTO DINING ROOM WALL. NO INJURIES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
FUEL SYSTEM, OTHERAugust 30, 2001
CONSUMER WAS TRAVELING 25MPH AND WITHOUT PRIOR WARNING VEHICLE RAN OUT OF FUEL. BUT, THE GAS GAUGE WAS SAYING A HALF OF TANK. DEALERSHIP WAS AWARE OF PROBLEM.*AK
POWER TRAINAugust 30, 2001
VEHICLE WAS IN PARK BUT RUNNING AND VEHICLE JUMPED OUT OF GEAR INTO REVERSE. DRIVER'S SIDE DOOR WAS OPENED, AND VEHICLE ROLLED OVER DRIVER'S FOOT AND LEG KNOCKED HER DOWN. DEALERSHP WAS AWARE OF PROBLEM. *AK
POWER TRAINAugust 30, 2001
AUTOMATIC TRANSMISSION FAILURE. *AK *SLC
POWER TRAINAugust 30, 2001
THE CONSUMER PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE TO CLOSE A GATE AND WHEN SHE TURNES AROUND THE VEHICLE WAS IN REVERSE COMING TOWARDS HER ALMOST PINNING HER AGAINST THE GATE, THE VEHICLE CRASHES THROUGH THE GATE DAMAGING THE ENTIRE DRIVER'S SIDE OF THE VEHICLE.
POWER TRAINAugust 30, 2001
THE VEHICLE MOVED REARWARDS WHILE IT WAS IN PARK WITH THE MOTOR RUNNING DUE TO, PINNING CONSUMER TO LOADING DOCK.*YH
POWER TRAINAugust 30, 2001
THE CONSUMER WAS BACKING BOAT ON TRAILER DOWN BOAT RAMP, THE CONSUMER LET THE BOAT FLOAT OFF THE VEHICLE, SO THAT THE TRAILER WAS OUT OF THE WATER, THE VEHICLE WAS PLACED IN PARK AND THE CONSUMER EXITED THE VEHICLE, SUDDENLY THE VEHICLE JUMPED INTO REVERSE KNOCKING THE CONSUMER DOWN AND DRUG HIM INTO THE WATER, THE CONSUMER SUSTAINED A BRUISED RIGHT ANKLE AND WAS COVERED W/ ROAD RASH FROM NECK TO HEELS. NLM
POWER TRAINAugust 28, 2001
VEHICLE WAS IN PARK AND IT SUDDENLY ROLLED INTO REVERSE. VEHICLE STOPPED BY APPLYING BRAKES. CONSUMER HAS EXPERINCED SAME INCIDENT 3 OTHER TIMES. DEALER STATED THAT TRANSMISSION COULD BE THE PROBLEM, BUT WAS NOT TAKING RESPONSIBILITY FOR REPAIRS.*AK
POWER TRAINAugust 26, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
POWER TRAINAugust 24, 2001
VEHICLE WAS PARKED AND IDLING ON A RAMP AT A INCLINE TO BACK A BOAT INTO WATER, WHEN IT INADVERTENTLY JUMPED OUT OF PARK INTO REVERSE, CAUSING BOAT TRAILER TO JACK KNIFE, AND DAMAGED BACK OF VEHICLE. DEALER WAS NOTIFIED. *AK CONSUMER STATES THE TRAILER WAS ALSO DAMAGED. *SLC
SERVICE BRAKES, HYDRAULICAugust 24, 2001
REPLACED BRAKES ONCE AND HAVE SQUEALING WHEN BRAKES ARE APPLIED, ALSO BRAKE PEDAL SINKS WHEN AT A STOP,SPARE TIRE WAS A RECALL BUT NEVER MENTIONED BY CARPOINT.*AK
FUEL SYSTEM, GASOLINE,EQUIPMENTAugust 24, 2001
JEEP IS ONLY 5 YEARS OLD WHEN FUEL PUMP WAS REPLACED, A/C IS DRAINING WATER INSIDE THE PASSESNGER, RIGHT REAR, CARPET.
ENGINE AND ENGINE COOLINGAugust 22, 2001
JEEP WAS IN FOR MAINTENANCE, DEALER NOTICED CRACKED EXHAUST MANIFOLD. MECHANIC STATED THAT THESE CRACK ALL THE TIME AND IN THE SAME PLACE. THE DEALERSHIP NEW EXACTLY HOW MUCH IT WOULD COST TO FIX THE PROBLEM. DEALER SAID JEEP REDESIGNED THE MANIFOLD, DUE TO MANY FAILURES. I BELIEVE THIS ITEM SHOULD BE RECALLED BECAUSE MANY OTHERS HAVE HAD TO REPLACE THE SAME ITEM OFTEN. THIS IS NOT NORMAL WEAR AND TEAR, THIS WAS DUE TO POOR DESIGN AND SHOULD BE REPLACED DUE TO THE DANGER INVOLVED WITH EXHAUST ENTERING THE CAR. IF THE DEALER HAD NOT OF POINTED THIS OUT, I WOULD NOT HAVE EVER KNOWN. JEEP CUSTOMER SVC WAS NOTIFIED OF MY FEELINGS AND OPENED A FILE ON THIS MATTER. THANK YOU!!!!!*AK
AIR BAGSAugust 22, 2001
AIRBAG SEVERLY DAMAGED MY RIGHT EYE. I HAD SEAT BELT ON, SEAT WAS UPRIGHT. NO OTHER INJURIES.*AK
SERVICE BRAKES, HYDRAULICAugust 22, 2001
FRONT TIRES HAD TO CONSTANLY BE REPLACED, BECAUSE THEY WOR OUT AT A RAPID PACE, RECENTLY FOUND OUT THAT THE RIGHT FRONT ROTOR WERE ON RECALL.
SERVICE BRAKES, HYDRAULICAugust 17, 2001
THIS WILL BE THE THIRD TIME THAT FRONT ROTORS WILL BE REPLACED DUE TO GRINDING NOISE AND SHAKING WHEN APPLYING BRAKES. *AK
POWER TRAINAugust 17, 2001
PE 01 021/INADVERTENT ROLLAWAY IN REVERSE: WHILE DRIVING VEHICLE GEAR SHIFT WOULD INTERMITTENTLY JUMP OUT OF DRIVE INTO NEUTRAL. DEALER WAS NOT NOTIFIED AT THIS TIME.*AK CONSUMER STATES THIS IS OCCURRING WHILE THE VEHICLE IS ALREADY IN MOTION. *SLC
SERVICE BRAKES, HYDRAULICAugust 16, 2001
LAST PROBLEM WITH ROTORS WAS IN NOVEMBER 1999, 59,000 TOTAL MILES. FRONT ROTORS WARPED CAUSING PULSATION OF BRAKE PEDAL. REPORTED THE HISTORY OF THIS PROBLEM TO THE CHRYSLER CUSTOMER SERVICE DEPARTMENT, 1-800-992-1997. WAS TOLD THAT BASED ON MY VEHICLE'S VIN # NO RECALL WAS WARRANTED. I KNOW FOR A FACT THAT OTHER 1996 JEEP CHEROKEES HAVE BEEN RECALLED FOR THIS SAME REASON AND I FIND IT APPALLING THAT ALL JEEPS WITH ROTOR PROBLEMS HAVEN'T BEEN RECALLED YET. WHAT IS IT GOING TO TAKE? A FATAL ACCIDENT, LIKE THE FIRESTONE ONES, FOR SOMETHING TO BE DONE. NO VEHICLE SHOULD BE EXPERIENCING THE SAME PROBLEMS WITH ROTORS EVERY TWO YEARS. I WOULD APPRECIATE IF SOMEONE WOULD CONTACT ME REGARDING THIS.*AK
SERVICE BRAKES, HYDRAULICAugust 15, 2001
PRIOR TO SECOND RECALL NOTIFICATION RECEIVED, THE SECOND FRONT ROTOR FAILED, HOWEVER CONSUMER PREVIOUSLY HAD A FRONT ROTOR REPLACED AND WAS REIMBURSED, AND NOW THE MANUFACTURER IS DENYING CONSUMER FOR THE SECOND ROTOR BEING REPAIRED BECAUSE THEY ARE STATING THAT THEY HAVE ON FILE THAT CONSUMER HAS ALREADY BEEN REIMBURSED FOR BOTH ROTORS, CONUMER IS REQUESTING RECONSIDERATION FOR THE SECOND ROTOR, CONSUMER STATED THE VEHICLE WOULD VIBRATE AND PULL TO THE LEFT, THE DEALER REPLACED BOTH CALIPERS AND REPLACED THE REAR BRAKE SHOES.*JB
SERVICE BRAKES, HYDRAULICAugust 15, 2001
PRIOR TO SECOND RECALL NOTIFICATION RECEIVED, THE SECOND FRONT ROTOR FAILED, HOWEVER CONSUMER PREVIOUSLY HAD A FRONT ROTOR REPLACED AND WAS REIMBURSED, AND NOW THE MANUFACTURER IS DENYING CONSUMER FOR THE SECOND ROTOR BEING REPAIRED BECAUSE THEY ARE STATING THAT THEY HAVE ON FILE THAT CONSUMER HAS ALREADY BEEN REIMBURSED FOR BOTH ROTORS, CONUMER IS REQUESTING RECONSIDERATION FOR THE SECOND ROTOR, CONSUMER STATED THE VEHICLE WOULD VIBRATE AND PULL TO THE LEFT, THE DEALER REPLACED BOTH CALIPERS AND REPLACED THE REAR BRAKE SHOES.*JB *TT
SERVICE BRAKES, HYDRAULICAugust 15, 2001
PRIOR TO SECOND RECALL NOTIFICATION RECEIVED, THE SECOND FRONT ROTOR FAILED, HOWEVER CONSUMER PREVIOUSLY HAD A FRONT ROTOR REPLACED AND WAS REIMBURSED, AND NOW THE MANUFACTURER IS DENYING CONSUMER FOR THE SECOND ROTOR BEING REPAIRED BECAUSE THEY ARE STATING THAT THEY HAVE ON FILE THAT CONSUMER HAS ALREADY BEEN REIMBURSED FOR BOTH ROTORS, CONUMER IS REQUESTING RECONSIDERATION FOR THE SECOND ROTOR, CONSUMER STATED THE VEHICLE WOULD VIBRATE AND PULL TO THE LEFT, THE DEALER REPLACED BOTH CALIPERS AND REPLACED THE REAR BRAKE SHOES.*JB *TT
SERVICE BRAKES, HYDRAULICAugust 15, 2001
PRIOR TO RECALL NOTICE 00V-136 THE LEFT FRONT BRAKE ROTOR BROKE WHILE DRIVING, THE CONSUMER IS REQUESTING REIMBUSEMENT FOR THE REPAIRS MADE PRIOR TO NOTIFICATION. NLM
LATCHES/LOCKS/LINKAGESAugust 14, 2001
TRAVELING AT 50MPH WHEN HOOD FLEW OPEN. UPON INVESTIGATION SAW THAT BOTH MAIN LATCH AND BACKUP SAFETY CATCH WERE RUSTED AND NOT FUNCTIONING PROPERLY. LEX, KY DEALER STATED "NO RESTRICTIONS" TO REPLACE "HOOD, LATCH, AND SAFETY CATCH" BUT S.FLA DEALER WONT COOPERATE (RELOCATED TO S.FLA.) NOR WILL CHRYSLER.*AK
POWER TRAINAugust 14, 2001
TRANSMISSION REPLACED AT APPROX 85000 MILES JAN 2001. *AK
POWER TRAINAugust 10, 2001
WHILE PARKED VEHICLE JJUMPED OUT OF PARK INTO DRIVE CAUSING A CRASH WITH A MOBILE HOME AND CARPORT. VEHICLE WAS NOT PARKON AN INCLINE. *AK
POWER TRAINAugust 10, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAINAugust 10, 2001
REAR DIFFERENTIAL ASSEMBLY FAILED AT 15883 MILES AND AGAIN AT 62572 MILES, CONSUMER FINDS THIS FAILURE OF THE BEARINGS UNUSUAL, TRANSFER CASE ADAPTER SEALS WERE LEAKING, FRONT PINION SEAL LEAKING. ABS LIGHT ILLUMINATED, DEALER FOUND ABS SENSOR AT RIGHT REAR WHEEL FAILED, DEALER REPLACED. *SLC
FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROLAugust 9, 2001
AT 40000 MILES VEHICLE WAS AT A STOP IN PARK, CONSUMER THEN PUT VEHICLE IN REVERSE, AND VEHICLE DID NOT MOVE. LESS THAN A MINUTE LATER, VEHICLE SUDDENLY WENT BACKWARD. GEAR INDICATOR SHOWED IT WAS IN REVERSE. DEALER SUGGESTED CONSUMER MIGHT HAVE HAD VEHICLE SERVICED, AND WRONG TRANSMISSION FLUID WAS USED. SINCE THEN, THIS HAPPENED AT LEAST 4 MORE TIMES, ALSO, ONCE VEHICLE WAS PUT IN DRIVE FROM PARK, AND IT TOOK ABOUT A MINUTE BEFORE VEHICLE LURCHED FORWARD. GEAR SELECTOR ALSO SHOWED IT WAS IN DRIVE. DEALER COULD NOT REMEDY.*AK FUEL PUMP ASSEMBLY AND FUEL TANK WAS REPLACED, VEHICLE WOULD CRANK, BUT WOULD NOT START. *SLC
FUEL SYSTEM, GASOLINE,POWER TRAINAugust 9, 2001
VEHICLE WOULD NOT START. TOWED TO DEALER, REPLACED FAILED FUEL PUMP. ON 15 JUNE, 2001 VEHICLE AGAIN DID NOT START. DEALER REPLACED FAILED FUEL PUMP. SECOND FUEL PUMP LASTED 25 MILES BEFORE IT TOO FAILED. DEALER STATED IT WAS A KNOWN PROBLEM WITH CHRYSLER.*AK AT TIMES VEHICLE WILL NOT MOVE WHEN PUT IN GEAR. *SLC
SUSPENSIONAugust 9, 2001
THE LEFT FRONT BEARING AND HUB FAILED. NLM
SUSPENSIONAugust 9, 2001
THE LEFT FRONT BEARING AND HUB FAILED. NLM
POWER TRAINAugust 9, 2001
CONSUMER LEFT THE VEHICLE RUNNING WITH THE SHIFT LEVER IN PARK, AND WHEN HE TURNED AROUND AFTER HEARING A NOISE, HE SAW THAT VEHICLE WAS ROLLING BACKWARDS.*YH
SUSPENSION,SERVICE BRAKES, HYDRAULICAugust 8, 2001
VEHICLE HAS EXTENDED BRAKING DISTANCE, MECHANIC NOTICED THE REAR ROTORS WERE DISINTEGRATING. FRONT ROTORS HAD TO BE REPLACED FOR THE SAME PROBLEM 2 YEARS AGO.*AK FRONT STABILIZER DEFECTIVE. *SLC
SEATSAugust 8, 2001
WHEN DRIVING VEHICLE AND PARKING IT A STRON GODOR WAS COMING FROM VEHICLE.FUSE SHORTED OUT. WHEN FUSE WAS TAKEN OUT OF VEHICLE ODOR WENT AWAY. CONTACTED DEALER, AND DEALER STATED IT WAS POWER ADJUSTING SEAT MODULE THAT BLEWOUT. *AK
POWER TRAINAugust 8, 2001
VEHICLE WHILE PARKED JUMPED FROM PARK TO REVERSE, CAUSING THIRTY-FIVE HUNDRED DOLLARS DAMAGE. CONSUMER NO LONGER OWNS VEHICLE. PLEASE PROVIDE FURTHER DETAILS.*AK
POWER TRAINAugust 8, 2001
VEHICLE WAS PARKED. IT POPPED OUT OF PARK INTO REVERSE. DRIVER'S AND PASSENGER'S DOORS WERE OPEN WHEN VEHICLE WAS MOVING BACKWARDS. PASSENGER'S SIDE DOOR WAS DAMAGED DUE TO HITTING GARAGE SUPPORT PILLAR POST. PASSENGER'S DOOR BECAME BENT.*AK
POWER TRAINAugust 8, 2001
TRANSMISSION SHIFTED INTO REVERSE WHILE IN PARK AND IDLING. DAMAGED DRIVER DOOR.*AK
ENGINE AND ENGINE COOLINGAugust 8, 2001
HAD JEEP IN FOR AC PROBLEM, DEALER NOTICED CRACKED EXHAUST MANIFOLD. I SUSPECTED THIS BEFORE, AS ENGINE SOUNDED DIFFERENT. IN TALKING WITH SERVICE REP, THEY ADVISED "WE HAVE SEEN A LOT OF THESE, IT CRACKS IN A CURVED PART OF THE MANIFOLD. THE REPLACEMENT MANIFOLD HAS A FLEXIBLE CURVE WHERE THE CRACK OCCURS". IT COST ME $881.88 TO HAVE THE REPLACEMENT DONE. BASED ON THE SERVICE REPS COMMENT, SOUNDS LIKE A DESIGN DEFECT.
POWER TRAINAugust 8, 2001
TRANSMISSION SHIFTED INTO REVERSE WHILE IN PARK AND IDLING. DAMAGED DRIVER DOOR.*AK
ENGINE AND ENGINE COOLINGAugust 8, 2001
HAD JEEP IN FOR AC PROBLEM, DEALER NOTICED CRACKED EXHAUST MANIFOLD. I SUSPECTED THIS BEFORE, AS ENGINE SOUNDED DIFFERENT. IN TALKING WITH SERVICE REP, THEY ADVISED "WE HAVE SEEN A LOT OF THESE, IT CRACKS IN A CURVED PART OF THE MANIFOLD. THE REPLACEMENT MANIFOLD HAS A FLEXIBLE CURVE WHERE THE CRACK OCCURS". IT COST ME $881.88 TO HAVE THE REPLACEMENT DONE. BASED ON THE SERVICE REPS COMMENT, SOUNDS LIKE A DESIGN DEFECT.
POWER TRAINAugust 7, 2001
AFTER PARKING VEHICLE WITH ENGINE RUNNIING VEHICLE JUMPED INTO REVERSE WITHOUT CONSUMER DEPRESSING BRAKE PEDAL.*AK VEHICLE ROLLED BACKWARD DOWN A PARKING LOT OF SHOPPING CENTER AND COLLIDED WITH ANOTHER VEHICLE. * SLC
POWER TRAINAugust 7, 2001
WHILE ENTERING VEHICLE WITHOUT ANY INDICATION IT JUMPED INTO REVERSE AND THREW CONSUMER OUT OF VEHICLE, CAUSING VEHICLE TO RUN OVER CONSUEM'S LEG. PLEASE PROVIDE FURTHER INFORMATION.*AK
POWER TRAINAugust 7, 2001
CONSUMER EXITED OUT OF CAR AND LEFT VEHICLE RUNNING IN PARK. WHILE WALKING TO OTHER SIDE OF VEHICLE IT STARTED TO ROLL BACKWARDS AND HIT SOME PROPERTY. DRIVER'S SIDE DOOR CAME OFF IN PROCESS. *AK *JB
POWER TRAINAugust 7, 2001
VEHICLE WAS PLACED IN THE PARK POSITION ON RUNNING; CONSUMER EXITED VEHICLE WHEN VEHICLE SUDDENLY JUMPED OUT OF GEAR INTO REVERSE, ALMOST HITTING CONSUMER. VEHICLE CRASHED INTO THE CONSUMER'S GATE. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
STRUCTUREAugust 7, 2001
TOP HINGE ON DRIVER'S DOOR BROKE, DOOR WAS HANGING BY BOTTOM HINGE.*AK
POWER TRAIN,VEHICLE SPEED CONTROLAugust 7, 2001
WHILE VEHICLE WAS IN PARK WITH A BOAT HOOKED ON BACK, IT TOOK OFF INTO REVERSE WITHOUT WARNING ,CAUSING BOAT TO COME THROUGH BACK WINDOW. ALSO, CAUSING VEHICLE TO ROLL BACKWARDS INTO WATER. DRIVER HAD TO JUMP IN CAR AND PUT THE CAR IN DRIVE TO GET CONTROL AGAIN. DEALER SAID VEHICLE WAS FUNCTIONING PROPERLY AT TIME OF INCIDENT. *AK
POWER TRAIN,STRUCTUREAugust 7, 2001
VEHICLE JUMPED GEARS FROM PARK TO REVERSE, CAUSING AUTOMATIC LOCKING SYSTEM TO ENGAGE, AND THE FRONT DRIVER'S SIDE DOOR TO BREAK AWAY AT HINGES. CONSUMER WAS PARKED ON A SLIGHT INCLINE. DEALER WAS NOT CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
POWER TRAINAugust 7, 2001
VEHICLE WAS PARKED IN FRONT OF CONSUMER'S YARD. VEHICLE WAS RUNNING, AND WITHOUT PRIOR NOTICE VEHICLE SLIPPED INTO REVERSE, AND HIT ANOTHER VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
POWER TRAINAugust 6, 2001
VEHICLE WAS LEFT RUNNING, IDLING AND DOOR LEFT OPENED. WHEN CONSUMER GOT OUT TO CHECKED MAIL BOX VEHICLE ROLLED BACK IN REVERSE VERY FAST. VEHICLE JUMPED A CURB, CROSSED A RESIDENTIAL STREET, AND ON ITS WAY BACK ACROSS AND UP A SMALL HILL, CONSUMER RAN AND JUMPED INSIDE TO STOP VEHICLE.*AK *JB
POWER TRAINAugust 6, 2001
WHILE VEHICLE WAS IDLING ITJUMPED OUT OF PARK INTO REVERSE.CONTACTED DEALER, AND DEALER STATED FILE WAS CLOSED.*AK DAMGE WAS DONE TO VEHICLE AND CONSUMERS HOME. *SLC
POWER TRAINAugust 6, 2001
WHILE VEHICLE IS IN PARK, ITWILL JUMP FROM PARK TO REVERSE. HAS HAPPENED TWICE WITHOUT A PRIOR WARNING, JUST LIKE IT WAS SEEN ON THE NEWS.*AK CONSUMER STATES ONCE IT DAMAGED A FENCE AND INJURED ONE PERSON, ANOTHER TIME IT OCCURRED IT ROLLED OVER A CURB WRECKING INTO AND CRASHING INTO A BUILDING. *SLC
POWER TRAINAugust 6, 2001
JEEP HAS HAD PROBLEMS IN 2 OTHER OCCASIONS BUT DEALER SAID FUEL SYSTEM CARBIND UP,THE JEEP DID NOT WANT TO SHIFT THROUGH GEARS,THEY SAID THEY CLEANED THROTTLE BODY SENT ME HOME SEEMED O.K.,NOW THEY HAVE FOUND METAL IN THE PAN AT BOTTOM OF TRANSMISSION. THEY WANT 1700 DOLLARS TO FIX ,REBUILD IT. THATS HOW MUCH THEY CHARGED ME FOR THE EXTENED WARRENTY. MY WIFE DRIVES THE JEEP AND TAKES THE HIGHWAY TO WORK . THEY FOUR WHEEL FUNCTION ALSO FAILED FUNCTIONING FIRST TIME TRYED TO USE . OTHER DRIVERS WERE BLOWING THIER HORNS.
POWER TRAINAugust 6, 2001
VEHICLE WAS LEFT IN DRIVEWAY IN PARK WITH ENGINE RUNNING. WHILE OWNER WAS INSIDE THE HOUSE, VEHICLE SLIPPED INTO REVERSE (IN 4 WHEEL DRIVE). STEERING WHEEL WAS LEFT IN A TURNED CONFIGURATION, SO VEHICLE DID NEARLY A 360 DEGREE TURN IN REVERSE AND IMPACTED A TREE AND OWNER'S HOME CAUSING DAMAGE TO VEHICLE IN MULTIPLE LOCATIONS.*AK
POWER TRAINAugust 6, 2001
VECHILE IN PARK JUMPED INTO REVERSE RAN OVER ME. *AK
POWER TRAINAugust 6, 2001
VEHICLE WAS LEFT IN DRIVEWAY IN PARK WITH ENGINE RUNNING. WHILE OWNER WAS INSIDE THE HOUSE, VEHICLE SLIPPED INTO REVERSE (IN 4 WHEEL DRIVE). STEERING WHEEL WAS LEFT IN A TURNED CONFIGURATION, SO VEHICLE DID NEARLY A 360 DEGREE TURN IN REVERSE AND IMPACTED A TREE AND OWNER'S HOME CAUSING DAMAGE TO VEHICLE IN MULTIPLE LOCATIONS.*AK
POWER TRAINAugust 6, 2001
VECHILE IN PARK JUMPED INTO REVERSE RAN OVER ME. *AK
POWER TRAINAugust 5, 2001
THE VEHICLE JUMPED OUT OF PARK INTO GEAR AND PINNED MYSELF AND OUR 4 YR. OLD DAUGHTER BETWEEN TWO VEHICLES. WHEN MY HUSBAND CALLED AND SPOKE WITH A JEEP ENGINEER, THEY DENIED ANY OTHER INCIDENTS OF THIS NATURE HAPPENING. I CAN OBATIN POLICE REPORTS AND HOSPITAL BILLS TO CONFIRM THE ACCIDENT. ALSO THE PERSON WHO HAD TO BACK THE VEHICLE TO UNPIN US STATES THE VEHICLE WAS IN PARK!! THIS IS A LIFE SAFETY ISSUE.*AK
POWER TRAIN,VEHICLE SPEED CONTROLAugust 4, 2001
WHEN PARKED ON AN INCLINE/ENGINE LOW OVERNIGHT, TRANSMISSION DOES NOT ENGAGE WHEN SHIFTING FROM PARK TO DRIVE. IF THE DRIVER DEPRESSES THE ACCELERATOR, A HARD ENGAGEMENT INTO DRIVE MAY OCCUR WITH A SUDDEN AND UNEXPECTED JUMP FORWARD OF THE VEHICLE. THIS CAUSE OF THIS PROBLEM COULD NOT BE IDENTIFIED BY THE DEALER. THE OWNER OF THE VEHICLE INSISTED UPON COMPLETE REPLACEMENT OF THE TRANSMISSION. DEALER HAS AGREED TO REPLACE THE TRANSMISSION AFTER THE VEHICLE HAD BEEN OUT OF SERVICE FOR 30 DAYS.*AK
POWER TRAINAugust 3, 2001
VEHICLE STARTED ROLLING BACKWARD WHILE IDLING IN PARK. NO OTHER CONSUMERS/VEHICLES WERE INVOLVED IN THIS INCIDENT. DRIVER'S SIDE DOOR, LEFT OPEN WHEN CONSUMER EXITED THE VEHICLE, WAS DAMAGED WHEN IT IMPACTED A MAILBOX. *AK *SLC
POWER TRAINAugust 3, 2001
PUT VEHICLE IN PARK AND GOT OUT TO CHECK MAIL, WALKED AROUND BACK OF VEHICLE TO MOVE TRASH CANS, AND NOTICED VEHICLE MOVING BACKWARDS. IT KEPT MOVING. WAS ABLE TO GRAB BUMPER, BUT NOT STOPPING VEHICLE. DRIVER'S DOOR WAS STILL OPEN , AND WAS NOT ABLE TO GET IN. VEHICLE WENT DOWN AN EMBANKMENT, BACKWARDS, BUT WAS NOT TOTALED. VEHICLE LANDED ON DRIVER'S DOOR.*AK
POWER TRAINAugust 3, 2001
YES I GOT OUT OF MY JEEP LEFT IT RUN AND IT JUMPED OUT OF GEARS ANDMY DOODRIVE SIDE GOT MISS UP. *AK
VEHICLE SPEED CONTROLAugust 3, 2001
IDELING PROBLEMS HAS NEVER BEEN CORRECTED. HAVE SPENT APPROXIMATELY $1000 IN REPAIRS. I'M WONDERING IF THIS IS RELATED TO THE RECENT PUBLICIZED JEEP GRAND CHEROKEE PROBLEMS. *AK
POWER TRAINAugust 3, 2001
I PARKED THE CAR. WALKED AWAY. THE CAR STARTED MOVING IN REVERSE. I RAN BACK TO THE CAR,JUMPED IN TO STOP IT.MISSED THE BRAKE AND HIT THE GAS PEDAL.THE CAR JUMPED A CURB AND WENT THROUGH A LARGE PLATE OF GLASS ON A COMMERCIAL BLDG. SINCE THAN THE CAR HAS JUMPED FROM DRIVE TO NEUTRAL AND ALMOST CAUSED ACCIDENTS ON AT LEAST 3 OTHER OCCASIONS. I DON'T TRUST THIS CAR'S TRANSMISSION. MY INSURANCE HAS GONE UP BECAUSE OF THE ACCIDENT. I WOULD LIKE THE ACCIDENT REMOVED FROM MY RECORD BECAUSE NOW I'M HEARING I'M NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. I READ IN THE SAN JOSE MERCURY NEWS ON JULY 4 & AUG 3 THAT THIS IS A COMMON PROBLEM. PLEASE ADVISE ME ON WHAT I NEED TO DO TO RECTIFY THIS PROBLEM.*AK
POWER TRAINAugust 3, 2001
CAR WAS PUT INTO PARK WITH THE ENGINE RUNNING. MY DAUGHTER STEPPED OUT OF THE VEHICLE TO GET MAIL OUT OF THE MAILBOX. THE CAR STARTED ROLLING BACKWARDS. SHE TRIED TO GET IN TO STOP IT, BUT WAS KNOCKED TO THE PAVEMENT (NO INJURY). THE CAR BACKED THRU A FEANCE AND INTO A TREE. THE REAR WINDOW WAS BROKEN OUT THE TRUNCK HOOD DEMOLISHED AND THE BACK BUMPER SCRAPPED. *AK
POWER TRAINAugust 3, 2001
VEHICLE WAS IDLING IN "PARK" UNATTENDED IN STREET, SLIPPED INTO REVERSE WITH NO PERSON IN VEHICLE. VEHICLE DROVE ITSELF IN REVERSE SMASHING INTO NEIGHBORS FRONTYARD, MOWING DOWN TREES AND BOULDER. ALMOST COLLIDING INTO LIVING ROOM! HAVE PHOTOS OF INCIDENT AVAILABLE.*AK
STRUCTUREAugust 2, 2001
VINYL DOOR INSERTS (ARM RESTS) SHRINKING AND PULLING AWAY A ALL 4 DOORS. *AK
SUSPENSIONAugust 2, 2001
I WAS DRIVING ON A RURAL ROAD AT ABOUT 50 MPH WHEN THE CAR BEGAN SHAKING AND THE STEERING WHEEL JERKED BACK AND FORTH. THE SHAKING BECAME VERY VIOLENT AND THE WHEEL BEGAN TRAVELING BACK AND FORTH A GOOD 12 - 14 INCHES. THE CAR WAS BOUNCING UP AND DOWN AND SHAKING I TRIED TO APPLY THE BRAKES BUT THE SHAKING WAS TOO ROUGH AND I LOST CONTROL OF THE STEERING WHEEL. THE CAR WAS ALL OVER THE ROAD AND BEGAN GOING TOWARD THE RIGHT SIDE AND THEN WENT OFF THE ROAD. THE SHAKING STOPPED AND WE ROLLED TO A STOP. IF WE HAD BEEN IN TRAFFIC I WOULD HAVE HIT SOMEONE AND IF I WERE ON THE FREEWAY THE CAR WOULD HAVE ROLLED ! THIS HAPPENED SUDDENLY. I TAKE MY JEEP IN FOR ALL REGULER AND SCHEDULED MAINTENANCE. I DIDN'T HAVE ANY WARNING THE PART WAS GOING TO BREAK AND AT THE TED MILES JEEP DEALER WHERE I TAKE THE CAR FOR SERVICE THEY SAID THERE IS ABOUT A 10% FAILURE ON THIS PART BUT THEY HAD NOT ACTUALLY HAD ONE BREAK SUDDENLY BEFORE! I COULD HAVE LOST MY LIFE AND OTHERS COULD HAVE BEEN INJURED . THE SHAKING WAS SO VIOLENT THAT THE SEAMS ON THE RADIATOR WERE SPLIT AND I HAD TO BUY A NEW RADIATOR ALSO. SINCE THE SHEAR FORCE WAS SO GREAT I AM LEFT WONDERING IF OTHER PARTS OF THE FRONT END AND CAR IN GENERAL ARE SOMEHOW DAMAGED OR WEAKENED. I CONTACTED CHRYSLER-DAMION CORP. AND THEY TOOK THE REPORT ON JULY 27TH. I HAVE MEDICAL INJURIES AS A RESULT OF TRYING TO CONTROL THE STEERING WHEEL AND BEING SHOOK BACK AND FORTH. I HOPE THIS GETS ADDRESSED AS A RECAL ISSUE BECAUSE THEY KNOW IT IS A PROPLEM BUT HAVE DONE NOTHING ABOUT IT!!!*AK
POWER TRAINAugust 1, 2001
THE DRIVER HEARD A LOUD NOISE FROM THE VEHICLE WHILE DRIVING, THE CAR SUDDENLY STARTED MOVING BACKWARDS ALTHOUGH THE DRIVER NEVER SHIFTED GEARS, THE DRIVER HIT THE BRAKE BUT THE VEHICLE CONTINUED TO MOVE BACKWARDS, AS A RESULT THE VEHICLE HIT ANOTHER VEHICLE, ALTHOUGH THE TWO VEHICLES IMPACTED THE CONSUMER VEHICLE,IT CONTINUED PUSHING THE OTHER CAR BACKWARDS, THE VEHICLE CONTINUED EVEN WHEN TURNED OFF. NLM
FUEL SYSTEM, GASOLINEJuly 31, 2001
SINCE 1998 I HAVE HAD NUMEROUS PROBLEMS WITH MY JEEP STRANDING ME DUE TO A FUEL PUMP FAILURE. I HAD MY JEEP TOWED NOW 5 TIMES FOR THIS PROBLEM. WHEN THE DEALER FINALLY GETS THE TIME, A DAY OR TWO LATER THE JEEP WOULD START. THEN AGAIN IN TWO WEEKS THE SAME PROBLEM WOULD OCCUR. AND THEY TELL ME THAT THERE IS NOTHING WRONG WITH IT. NOW JUST RECENTLY IT AGAIN HAS DONE THE SAME THING AND THE MECHANIC TOLD ME IT IS THE FUEL PUMP AGAIN. I HAVE READ NUMEROUS OTHER COMPLAINTS CONCERNING THE SAME ISSUE, AND WAS WONDERING IF YOU COULD PLEASE HELP ME WITH THIS PROBLEM. IT IS REALLY BAD WHEN YOU HAVE TO BE AFRAID TO TAKE A TRIP WITH A VEHICLE YOU DON'T EVEN KNOW IF YOU CAN RELY ON. PLEASE GET BACK TO ME AND LET ME KNOW WHAT STEPS I CAN TAKE IN RESOLVING THIS PROBLEM.*AK
SERVICE BRAKES, HYDRAULICJuly 31, 2001
THE CONSUMER HAS HAD THE BRAKES AND ROTORS TURNED OR REPLACED EVERY 3-6 MONTHS. NLM
SERVICE BRAKES, HYDRAULICJuly 31, 2001
THE CONSUMER HAS HAD THE BRAKES AND ROTORS TURNED OR REPLACED EVERY 3-6 MONTHS. NLM
POWER TRAINJuly 26, 2001
I WAS DRIVING DOWN THE ROAD AND HAD TO STOP TO REMOVE SOMETHING THAT WAS IN THE ROAD. I PLACED THE JEEP IN PARK AND LEFT MY VEHICLE. AFTER I LEFT THE VEHICLE, IT STARTED ROLLING BACKWARDS AND STRUCK THE CAR BEHIND ME. I THOUGHT AT THE TIME THAT THE TRANSMISSION HAD SLIPPED FROM PARK TO REVERSE BUT I DID NOT HAVE IT CHECKED OUT SINCE IT ONLY HAPPENED ONCE. NOW I AM READING THAT THERE IS AN INVESTIGATION INTO THE EXACT PROBLEM WITH THE JEEP.*AK
POWER TRAINJuly 23, 2001
VEHICLE WAS PARKED IN DRIVEWAY WITH EMERGENCY PARKING BRAKE IN UP POSITON WHEN IT JUMPED FROM PARK TO REVERSE, CAUSING FRONT DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES, AND THE REAR OF VEHICLE TO BE SMASHED IN. ESTIMATED DAMAGE TO VEHICLE WAS FOUR THOUSAND DOLLARS. CONSUMER CONTACTED DEALER FOR PROBLEM, BUT INFORMED CONSUMER THAT SITUATION WAS IMPOSSIBLE FOR THAT VEHICLE. *AK *JB
POWER TRAINJuly 23, 2001
VEHICLE WAS IN PARK AND RUNNING. VEHICLE SLIPPED FROM PARK INTO REVERSE GEAR AND RAN INTO THE SIDE OF ANOTHER PARKED VEHICLE. I WAS ALMOST CAUGHT BETWEEN THE TWO VEHICLES, BUT MOVED AWAY FROM THE COLLISION AT THE LAST MOMENT. I TOOK THE VEHICLE TO THE JEEP DEALER FOR INSPECTION ON 8/29/00 FOLLOWING THE ACCIDENT. THE DEALER STATED THAT THE TRANSMISSION CHECKED OUT FINE. *AK
POWER TRAINJuly 23, 2001
THE VEHICLE CONTINUES TO MOVE WHEN IT IS PLACED IN "PARK". THE PROBLEM IS INTERMITTENT AND HAS OCCURED APX 6 TO 8 TIMES IN THE LAST 6 WEEKS. I USUALLY NEED TO SET THE PARKING BRAKE TO BE SURE THAT THE VEHICLE WILL NOT MOVE.
PARKING BRAKEJuly 18, 2001
VEHICLE ROLLED BACK WHEN THE EMERGENCY PARKING BRAKE WAS RELEASED.
STEERINGJuly 17, 2001
WHILE DRIVING NOTICED STEERING GETTING LOOSE, DEALER DISCOVERED 2 BOLTS THAT HELD STEERING BOX HAD SHEARED OFF. BOLTS WERE REPLACED. THEN, ON 8 JULY 2001, WHILE DRIVING 5 MPH STEERING WENT OUT. CONSUMER HAD NO CONTROL, HAD VEHICLE TOWED TO DEALER. STEERING HAD COLLAPSED. *AK
POWER TRAINJuly 17, 2001
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, SUDDENLY VEHICLE WENT BACKWARD, CONSUMER OPENED DRIVERS DOOR AND KNOCKED CONSUMER DOWN AS SHE TRIED TO JUMP INTO VEHICLE TO STOP IT, VEHICLE CAME TO A STOP WHEN IT HIT A ROCK FENCE, CONSUMER WAS BRUISED, AND HIT HER HEAD ON DRIVERS DOOR. DAMAGE TO VEHICLE $ 3000.00. *AK *SLC
POWER TRAINJuly 17, 2001
CONSUMER STATES HE PUT VEHICLE INTO PARK, EXITED TO CLOSE THE DOOR, AND AS HE WAS A FEW FEET AWAY THERE WAS A GRIDING NOISE, CONSUMER THEN TURNED AROUND AND SAW THE VEHICLE ROLLING BACK TOWARD HIM, CONSUMER WAS ABLE TO JUMP INSIDE AND STOP THE VEHICLE BY APPLYING THE BRAKES.*JB
SERVICE BRAKES, HYDRAULICJuly 17, 2001
WHILE TRAVELING ON SLUSHY ROADS FROM SNOW, VEHICLE SUDDENLY SPUN AROUND AND CONSUMER STATES BRAKES WERE NEVER APPLIED, VEHICLE WAS TAKEN INTO DEALERSHIP BECAUSE CONSUMER STATED IT FLET LIKE THE REAR BRAKES WERE GRABBING, BUT DEALER COULD NOT DUPLICATE THE PROBLEM, HOWEVER CONSUMER EXPERIENCED THE SAME PROBLEM ON A SEPARATE OCCASION, CONSUMER THEN DECIDED TO INSTALL REAR BRAKE PADS, CONSUMER DISCOVERED THAT THE INNER PAD ON THE PASSENGER SIDE HAD NO PAD LEFT AND THE METAL HAD DAMAGED THE ROTOR, IT APPEARED THAT THE CALIPER WAS STILL PUSHING AGAINST THE ROTOR EVEN WHEN THE SERVICE BRAKES WERE OFF, THEREFORE IT MAY NOT BRING VEHICLE TO A HALT BUT CAN CAUSE VEHICLE TO SPIN AROUND WHEN TRAVELING ON SNOW OR ICY ROADS.*JB
STRUCTUREJuly 16, 2001
PANELS ON ALL DOORS IS PULLING APART. CONTACT DEALER PLEASE ADD VIN . *AK
POWER TRAINJuly 13, 2001
ON 2 DIFFERENT OCCASIONS WITH VEHICLE RUNNING AND SHIFTING GEAR INTO PARK POSITON, VEHICLE SHIFTED INTO REVERESE ON ITS OWN FROM PARK, ROLLING BACKWARDS. INSURANCE HAS COVERED SOME COST OF DAMAGE, BUT DID NOT DETERMINE CAUSE.*AK CONSUMER HAS MADE SIX TRIPS TO THE AUTO SHOP TO HAVE VEHICLE REPAIRED, BUT PROBLEM CONTINUES, ON THE FIRST OCCAISON, CONSUMER WAS ALMOST PINNED BETWEEN THE WALL AND VEHICLE, THE SECOND INCIDENT, THE VEHICLE RAN INTO THE HOUSE CAUSING DAMAGES WHILE KIDS WERE IN THE BACK SEAT, LUCKILY NO ONE WAS INJURED. *SLC
POWER TRAINJuly 13, 2001
WHILE DRIVING 60 MPH, VEHICLE SHIFTED INTO REVERSE, CAUSING IT TO STALL, DEALER REPLACED PARTS OF TRANSMISSION.*AK CONSUMER STATES VEHICLE WAS SEEN BY THREE DIFFERENT REPAIR SHOPS BEFORE THE PROBLEM WAS DETECTED.*JB
POWER TRAINJuly 13, 2001
UPON SEEING THE NHTSA IS REVIEWING THE GRAND CHEROKEE FOR TRANSMISSION PROBLEMS I BELIEVE MY JEEP IS EXIBITING SIMILAR PROBLEMS. THE DRIVE STICK HAS ALWAYS BEEN MOVEABLE FROM THE DRIVE OR REVERSE POSTION INTO NEUTRAL WITHOUT DEPRESSING THE BUTTON. I HAVE ALSO EXPRERIANCED THE CAR SLIPPING GEARS WHILE IDLING.*AK
POWER TRAINJuly 12, 2001
THE CAR ROLLS BACK TO REVERSE DIRECTION EVEN THOUGH GEAR IS SET TO FRON DIRECTION. *AK
POWER TRAINJuly 12, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
POWER TRAINJuly 12, 2001
TRANSFER CASE FAILED, BEARINGS, CHAIN, SEALS, AND LUBRICATION WERE REPLACED, EIGHT MONTHS LATER SEALS FAILED CAUSING TRANSFER CASE TO BE REPLACED AGAIN, DEALER STATED MOPAR HAD NO WARRANTY SO CONSUMER WOULD HAVE TO PAY IN FULL FOR REPAIRS, CONSUMER WAS TOLD AT TIME OF FIRST REPLACEMENT THAT WORK WOULD BE GUARANTEED FOR TWELVE MONTHS. *SLC CONSUMER IS REQUESTING A REFUND FOR REPAIR EXPENSES. *SLC
STRUCTUREJuly 11, 2001
HINGES ON DRIVER'S DOOR ARE CRACKING AND WILL NEED TO BE REPLACED.*AK CONSUMER STATES WHEN DOOR WAS MADE IT DID NOT ALIGN PROPERLY, THE MANUFACTUREER PUT SHIMS ON SOME DOORS TO MAKE THEM ALIGN PROPERLY, THE DOOR IS CRACKING, AND CONSUMER HAD THEM WELDED, HOWEVER THE CRACKING WILL JUST GET LARGER AND CAUSE THE DOOR TO NOT LOCK OR CLOSE, DOOR WILL NEED TO BE REPLACED. *SLC
POWER TRAINJuly 11, 2001
VEHICLE SHIFTED SUDDENLY AND UNEXPECTEDLY FROM PARK TO REVERSE WHILE IDLING, RESULTING IN A COLLISION, AND CAUSING MINOR INJURIES. DEALER HAS INSPECTED VEHICLE . PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
POWER TRAINJuly 11, 2001
VEHICLE WAS PARKED AT AN INCLINE, ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. CONSUMER'S DAUGHTER WAS INSIDE VEHICLE. SUDDENLY VEHICLE WENT BACKWARD, WAS STOPPED BY A RETAINING WALL. CHILD SUFFERED FRACTURED LEFT ARM. VEHICLE WAS TOTALLED.*AK
POWER TRAINJuly 11, 2001
VEHICLE SHIFTED SUDDENLY AND UNEXPECTEDLY FROM PARK TO REVERSE WHILE IDLING RESULTING IN A COLLISION AND PROPERTY DAMAGE TO ANOTHER VEHICLE . PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
POWER TRAINJuly 11, 2001
VEHICLE HAD BEEN PARKED. DRIVER LEFT VEHICLE, WHEN IT STARTED TO MOVE BACKWARDS. DRIVER MANAGED TO GET INTO VEHICLE, AND NOTICED SHIFT LEVER WAS IN REVERSE POSITION, EVENTHOUGH VEHICLE HAD BEEN TURNED OFF. MANAGED TO SHIFT BACK INTO PARK.*AK
POWER TRAINJuly 11, 2001
VEHICLE WOULD NOT ENGAGE INTO GEAR. ALSO, HAD TO PUT VEHICLE IN NEUTRAL, AND IT REVVED UP TO RED. CAN HEAR A NOISE WHEN STARTING VEHICLE TO ROLL BACK. AT THAT POINT IT WILL GO INTO GEAR. PLEASE ADD VIN. *AK
VEHICLE SPEED CONTROLJuly 11, 2001
CONSUME RWAS TRAVELING ABOUT 25MPH AND WITHOUT PRIOR WARNING VEHICLE STARTED SPEEDING UP, AND TOOK OFF IN FAST MOTION. DEALERSHIP WAS AWARE OF PROBLEM.*AK
POWER TRAINJuly 10, 2001
PE01021; VEHICLE WAS TURNED OFF WHILE CONSUMER HOOKED A BOAT TO THE BACK OF VEHICLE. BOAT WEIGHED LESS THAN A 1,000 LBS. VEHICLE ROLLED BACK, HITTING SIDE OF THE TRAILER AND INTO LAKE HOUSTON UNDER 12FT OF WATER. VEHICLE WAS TOTALED. CONSUMER HAD NOT MADE ANY CONTACTS TO MANUFACTURER AND DEALER AT THIS TIME*AK. CONSUMER STATES WHILE LOADING BOAT ONTO THE TRAILER, ALL 4 WHEELS OF THE JEEP WERE NOT IN THE WATER, THE EMERGENCY BRAKE WAS PULLED AND THE VEHICLE WAS IN PARK, CONSUMER LEANED IN VEHICLE TO TURN KEY OFF WHEN IT BEGAN TO MOVE BACKWARD, BOTH THE TRAILER AND THE JEEP WENT COMPLETELY UNDERWATER, WHEN THE VEHICLE WAS PULLED OUT, THE EMERGENCY BRAKE WAS STILL ON AND THE TIRES WERE ROLLING. *SLC
POWER TRAINJuly 10, 2001
WHILE VEHICLE WAS PARKED ON LEVEL GROUND WITH ENGINE RUNNING VEHICLE UNEXPECTEDLY CAME OUT OF PARK WENT INTO REVERSE, AND HIT TWO VEHICLES. PLEASE GIVE ANY FURTHER DETAILS.*AK
POWER TRAINJuly 10, 2001
MY JEEP WAS ON LEVEL GROUND. I PUT IT INTO "PARK" WITH THE ENGIN, E STILL RUNNING IN ORDER TO GET OUT OF THE VEHICLE TO MOMENTARILY CHECK ON SOMETHING. PERHAPS 30 SECONDS LATER WHEN I WAS ABOUT 15 FEET FROM THE VEHICLE, IT JUMPED INTO REVERSE AND RAMMED INTO TWO CARS PARKED BEHIND IT. THERE WERE NO PASSENGERS IN THE JEEP. NO ONE IN THE CARS WAS HURT. THE JEEP WAS NOT DAMAGED BUT THE TWO CARS WERE. THE INCIDENT WAS REPORTED TO MY INSURANCE COMPANY.*AK
POWER TRAINJuly 10, 2001
CONSUMER STATES AS SHE WAS DRIVING OUT OF HER DIRVEWAY, SHE STOPPED PUT THE VEHICLE INTO PARK AND GOT OUT OF THE VEHICLE TO RETRIEVE AN OBJECT FROM THE GROUND, WHEN CONSUMER LEFT THE VEHICLE SHE NOTICED THAT THE VEHICLE STARTED TO ROLL BACK, INSTANTLY CONSUMER ATTEMPTED TO JUMP BACK INTO THE VEHICLE AND SECURE IT, IN WHICH SHE WAS UNSUCCESSFUL AND THE VEHICLE PROCEEDED TO ROLL BACKWARDS, CRASHING INTO A NEIGHBORS HOUSE CAUSING EXTENSIVE DAMAGE TO THE HOUSE,GARAGE AND PARKED VEHICLES, CONSUMER WAS ALSO INJURED WHILE ATTEMPTING TO STOP THE VEHICLE.*JB
POWER TRAINJuly 9, 2001
CONSUMER GOT OUT OF VEHICLE, WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, SUDDENLY VEHICLE WENT BACKWARD, CONSUMER TRIED TO JUMP IN AND STOP VEHICLE, BUT WAS KNOCKED OVER BY OPEN DRIVER'S DOOR. VEHICLE HIT A TREE, AND CAME TO A STOP. PLEASE ADD AMOUNT OF DAMAGE.*AK
POWER TRAINJuly 9, 2001
VEHICLE WAS IN "PARK" WITH THE ENGINE RUNNING. DRIVER GOT OUT TO REMOVE SOMETHING FROM THE DRIVEWAY. THE VEHICLE SUDDENLY STARTED GOING IN REVERSE. DRIVER TRIED TO STOP IT BY OPENING THE DRIVERS SIDE DOOR. BEFORE THE DRIVER COULD GET IN, THE DOOR GOT CAUGHT ON SOMETING IN THE GARAGE AND PINNED THE DRIVERS LEG, CRUSHING IT. THE VEHICLE CONTINUED TO GO IN REVERSE UNTIL THE DOOR WAS BENT ALL THE WAY BACK. SOMETHING GOT WEDGED UNDER THE VEHICLE, STOPPING IT FROM GOING ANY FURTHER, ALTHOUGH THE WHEELS WERE STILL TURNING. UNABLE TO FREE HER LEG, SHE STARTED SCREAMING FOR HELP. A NEIGHBOR CAME TO THE RESCUE, CONFIRMING THAT THE SHIFT LEVER WAS INDEED IN THE "PARK" POSITION. THE VEHICLE HAS HENCE BEEN NAMED "CHRISTINE". THE DEALER WAS UNABLE TO LOCATE THE PROBLEM.*AK
POWER TRAINJuly 7, 2001
I HAVE EXPERIENCED TWO INCIDENTS IN THE PAST THREE MONTHS INVOLVING MY PLACING THE VEHICLE INTO "PARK" AND HAVING THE VEHICLE MOVE IN REVERSE WHILE IDLING. THERE IS ALSO A FREQUENT LOCKING OF THE SHIFT MECHANISM AFTER SITTING FOR PERIODS. THE SHIFTER BECOMES LOCKED IN THE "PARK" POSITION AND I MUST USE FORCE TO REMOVE THE SHIFTER FROM THE "PARK" POSITION. THIS PRODUCES THE SOUND OF BREAKING PLASTIC ALTHOUGH I NOTICE NO OTHER ADVERSE AFFECTS TO THE SHIFTING. I HAD THOUGHT ON BOTH OCCASSIONS WHEN THE CAR WENT INTO REVERSE ON ITS OWN THAT I HAD MERELY MISPLACED THE SHIFTER, BUT NOW I THINK NOT. PLEASE KEEP ME INFORMED AS TO ANY POSSIBLE MANUFACTURER ADJUSTMENT OR RECALL OF THE PROBLEM.*AK
POWER TRAINJuly 7, 2001
WHILE WARMING UP JEEP IN GARAGE ON FLAT SURFACE I PROCEDED TO EXIT VEHICLE TO RETURN TO THE HOUSE, UPON CLOSING THE DOOR THE JEEP BEGAN TO ROLL BACKWARDS I ATTEMPTED TO OPEN THE DOOR AND RETURN TO THE VEHICLE I WAS UNABLE TO ENTER THE VEHICLE DRUG ME OUT THE GARAGE THE FRONT DRIVER'S DOOR WAS BENT FORWARD TO THE BUMPER BY THE SIDE OF THE GARAGE I WAS SQUISHED BETWEEN THE SIDE OF THE GARAGE AND THE JEEP. UPON LEAQVING THE GARAGE I CONTINUED TO ATTEMPT TO STOP THE VEHICLE BY PRESSING THE BRAKE WITH MY HANDS I WAS UNABLE TO DO THIS IMY FEET SLIPPED ON THE ICE IN THE DRIVEWAY AND I FELL BENETH THE VEHICLE. THE LEFT FRONT WHEEL RAN OVER MY LEFT LEG AT THE CALF. ITHE VEHICLE CONTINUED TO ROLL UNTIL IT CAME TO A STOP IN A PILE OF SNOW AGAINST A LIGHT POLE ON THE OPPOSITE SIDE OF THE STREED. AT THAT TIME THE VEHICLE STARTED TO ROLL FORWARD AND WAS STOPPED BY THE SNOW. THE DRIVER'S DOOR COULD NOT BE CLOSED, THE ENGINE WOULD NOT START DUE TO HITTING THE LIGHT POLE WITH THE BUMPER THE COLLESION DEVICE WAS ACTIVATED. I WAS TAKEN TO THE EMERGENCY ROOM WITH DAMAGED NERVES AND TISSUE LUCKILY NO BROKEN BONES. THE VEHICLE WAS TAKEN TO THE JEEP DEALER IN ANCHORAGE ALASKA WHERE THEY REPLACED SOME PARTS AND FIXED THE DOOR. NO ACTION WAS TAKEN DESPITE MY ATTEMPTS AT THAT TIME TO NOTIFY THE MANUFACTURER THROUGH THE DEALER OF THE DEFECTIVE SYSTEM THAT ALLOWED THE JEEP TO SLIP INTO REVERSE.*AK
POWER TRAINJuly 6, 2001
PE 01 021/ROLLED AWAY IN PARK:VEHICLE WAS PARKED AND IDLING WHEN IT INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE AND RAN INTO A PARKED CAR. DEALER WAS NOTIFIED.*AK *SLC
POWER TRAIN,VEHICLE SPEED CONTROLJuly 6, 2001
PE 01 021/ ROLLED AWAY IN PARK: VEHICLE INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE ON SEVERAL OCCASIONS. CONSUMER WAS ABLE TO APPLY BRAKES BEFORE IT TOOK OFF. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME, ALSO, A CLUNKING WOULD APPEAR AFTER APPLYING ACCELERATOR PEDAL.*AK *SLC
TRAILER HITCHESJuly 6, 2001
CONSUMER WAS BACKING VEHICLE UP TO A TRAILER WITH BOAT, GOT OUT TO LOOK HOW CLOSE HE WAS TO HITCH,AND VEHICLE WENT BACKWARD. VEHICLE TOOK OFF DOOR OF TRAVEL TRAILER THAT WAS PARKED NEXT TO IT, AND RAN INTO TRAILER WITH BOAT, DAMAGING BOTH. AMOUNT OF DAMAGE UNKNOWN. CONSUMER JUMPED IN AND SHUT OFF ENGINE. *AK
POWER TRAINJuly 6, 2001
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING IT JUMPED INTO REVERSE, CAUSING A COLLISION, AND RESULTING IN PROPERTY DAMAGE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
POWER TRAINJuly 6, 2001
CONSUMER PULLED OVER TO THE RIGHT SHOULDER PUT VEHICLE IN PARK AND GOT OUT, WHEN CONSUMER GOT OUT SHE REALIZED VEHICLE WAS MOVING AND ATTEMPTED TO STOP IT, HOWEVER WAS PULLED UNDER THE FRONT TIRE AND TIRE RAN OVER BOTH FEET, VEHICLE CONTINUED TO GO DOWN THE STREET UNTIL COLLIDING WITH ANOTHER VEHICLE, CONSUMER WAS INJURED AND IS STILL UNDER PHYSICIANS CARE. *SLC
POWER TRAIN,TIRESJuly 6, 2001
RECALL 98 V 006 000/TEMPORARY SPACE SAVER: FRONT AXLE OVERHEATED DUE TO TEMPORARY SPARE TIRE. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THAT RECALL. *AK CONSUMER FOUND RECALL 98V006, BUT HIS VEHICLE WAS NOT INCLUDED. VENT TUBE FROM THE FRONT DIFFERENTIAL WAS SPIITING BURNING OIL INTO THE ENGINE COMPARTMENT. *SLC
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROLJuly 6, 2001
WHILE DRIVING ON FREEWAY AND GOING UP HILL THERE IS A HESITATION COMING FROM ENGINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK CONSUMER STATES THE TRANSFER CASE IS BINDING ON TURNS AND THE GEARS TEND TO CLICK WHEN DRIVING OVER 70 MPH. *SLC
POWER TRAINJuly 6, 2001
CONSUMER BACKED HIS VEHICLE ON THE BOAT RAMP AND PUT IT IN PARK, WHEN CONSUMER GOT OUT TO UNLOCK HIS BOAT FROM THE BOAT TRAILER, THE VEHICLE CAME OUT OF PARK, VEHICLE WAS TOTALED FROM WATER DAMAGE AND CONSUMER WAS INJURED. *SLC
VEHICLE SPEED CONTROLJuly 6, 2001
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD, AND WAS STOPPED BY 3 VEHICLES PARKED SIDE BY SIDE. DAMAGE TO VEHICLE WAS $ 3000.00-$ 4000.00. NO INJURIES.*AK
POWER TRAINJuly 6, 2001
JEEP WAS IN PARK FOR ABOUT 30 SECS. RETURNED TO JEEP AND FOUND IT STARTING TO MOVE IN REVERSE. IT PICKED UP SPEED AND IN RUNNING AFTER IT I FELL AND HURT MY KNEE. GOT BACK UP AND CHASED JEEP FOR ABOUT 50 FT. IT BACKED UP INTO UPHILL DRIVEWAY AND SLOWED DOWN. I WAS ABLE TO OPEN DOOR AND PULL PARKING BRAKE WHICH STOPPED JEEP. I NOTICED THAT IT STILL WAS IN PARK. *AK
POWER TRAINJuly 6, 2001
IN JANUARY OF 2000, I PUT MY VEHICLE INTO THE PARK POSITION, WITHOUT THE EMERGENCY BRAKE ON, AND LEFT IT IDLING. I GOT OUT OF THE CAR, AND WHEN I TURNED AROUND MY CAR HAD ROLLED BACK AND CRASHED INTO TWO OTHER VEHICLES. I RECENTLY READ AN ARTICLE IN THE DENVER POST CONCERNING THIS EXACT SITUATION, WHILE IDLING WITH THE GEAR SHIFT IN THE PARK POSITION THEY "INADVERTANTLY ROLLAWAY IN REVERSE". THE AMONT OF DAMAGES I REPORTED WAS FOR REPAIRS TO MY VEHICLE ONLY. MY INSURANCE PROVIDER WILL HAVE THE OTHER AMOUNTS. PLEASE SEND ME ANY AND ALL INFORMATION CONCERNING THIS MATTER. THANK YOU.*AK
POWER TRAINJuly 5, 2001
VEHICLE WAS PARKED WITH MOTOR RUNNING WHEN IT SUDDENLY STARTED MOVING BACKWARDS.EMERGENCY BRAKE WAS NOT ENGAGED. CONSUMER RAN AFTER VEHICLE, JUMPED IN AND SHUT OFF ENGINE. NO ACCIDENT.*AK
POWER TRAINJuly 5, 2001
VEHICLE WAS PARKED IN DRIVEWAY/ ENGINE RUNNING/ EMERGENCY BRAKE NOT ENGAGED/ DRIVER'S DOOR OPEN, AND VEHICLE SUDDENLY WENT BACKWARDS. CONSUMER RAN AFTER VEHICLE TO STOP IT. $ 300.00 DAMAGE TO VEHICLE. *AK CONSUMER RECEIVED A GASH TO THE LEG WHEN JUMPING IN VEHICLE TO STOP IT. *SLC
POWER TRAINJuly 5, 2001
WHILE VEHICLE WAS PARKED IT JUMPED OUT OF GEAR AND REARENDED ANOTHER VEHICLE. HAD NOT CONTACTED DEALER. *AK
POWER TRAINJuly 5, 2001
MY JEEP SLIPPED INTO REVERSE WHILE SHIFT WAS IN PARK. THE CAR ROLLED BACK THROUGH MY GARAGE WITH THE CAR DOOR OPEN AND SMASHED THROUGH THE GARAGE CAUSING DAMAGE TO BOTH THE CAR AND THE GARAGE. I WAS SURE I DID NOT LEAVE THE CAR IN REVERSE. THE CAR WAS IN PARK WHEN I GOT BACK INTO IT. I DISCUSSED THIS WITH THE TOW TRUCK DRIVER, THE INSURANCE AGENT, THE MECHANIC AND BODY SHOP. I ALSO CALLED THE DEALER TO SEE IF THEY HAVE HEARD OF THIS BEFORE. THEY SAID NO. I GOT NO WHERE PROVING THAT IT WAS A DEFECT AND AS A RESULT MY INSURANCE AND ME COVERED THE REPAIRS. THE TOW TRUCK DRIVER ALSO STATED THAT HE COULD NOT GET THE CAR TO STAY IN PARK AND IT KEPT SHIFTING INTO REVERSE AND ROLLING BACK ON HIS TRUCK. HE EVIDENTUALLY GOT IT TO STICK SO HE COULD TOW IT.*AK
VEHICLE SPEED CONTROLJuly 5, 2001
THE JEEP WAS IDLING IN PARK WHEN IT ACCELLERATED IN RERVERSE. I WAS DROPPING MY CHILDREN OFF AT SCHOOL AND WAS STANDING NEXT TO THE VEHICLE AT THE TIME. MY 16 YEAR OLD SON WAS RETREIVING HIS BOOK PACK AND BASEBALL EQUIPMENT FROM THE BACK OF THE JEEP. THE JEEP ACCELERATED IN REVERSE AND PINNED HIM BETWEEN THE JEEP AND A VOLVO STATIONWAGON BEHIND US. I JUMPED INTO THE CAR AND PULLED FORWARD TO RELEASE MY SON. POLICE AND MEDICS WERE IMMEDIATELY CALLED TO THE SCENE. LUCKILY, MY SON'S INJURIES WERE NOT SERIOUS. DAMAGE TO THE HOOD OF THE VOLVO AMOUNTED TO ABOUT $1300. AFTER SEEING A LOCAL NEWS REPORT ON SIMILAR INCIDENTS INVOLVING JEEP GRAND CHEROKEES, I BELIEVE MY GRAND CHEROKEE HAS EXPERIENCED A SIMILAR FAILURE. THE RESULTS COULD HAVE BEEN CATASTROPHIC!.*AK
POWER TRAINJuly 5, 2001
I COMPLAINED TO THE DEALER THAT THE CAR POPED OUT OF PARK INTO REVERSE. THEY ASSURED ME THAT THIS HAD NEVER HAPPENED, SO I JUST THOUGHT I MIGHT NOT HAVE ENGAGED THE CAR FULLY IN PARK. I HAD BACKED UP TO A CUSTOMER'S LOADING DOCK, PUT THE CAR IN PARK. OPEN
POWER TRAINJuly 5, 2001
THE JEEP WAS REVERSED UP A DRIVEWAY AND PLACED IN PARK. THE DRIVER GOT OUT OF THE VEHICLE, THEN ABOUT 20 SECONDS LATER, THE JEEP JUMPED INTO REVERSE AND DROVE ACROSS THE STREET AND WAS STOPPED BY A DITCH. THE HAND BRAKE WAS NOT ACTIVATED. I DID NOT REPORT IT AT THE TIME BECAUSE I THOUGHT IT MUST HAVE BEEN A DRIVER ERROR, BUT I SAW THE SAFETY REPORT ON CNN (7/4/01) AND REALIZED THAT THE INCIDENT WAS DUE TO A DEFECT. *AK
POWER TRAINJuly 5, 2001
THE CAR JUMPED FROM PARK TO REVERSE. DRIVER OF THE VEHICLE SUFFERED INJURIES AND HAS MEDICALS BILLS OF ABOUT $60,000. *AK
POWER TRAINJuly 5, 2001
VEHICLE WAS PLACED IN PARK WITH MOTOR RUNNING. DRIVER EXITED AUTOMOBILE TO PICK UP MAIL. DRIVER NOTICED THAT VEHICLE WAS MOVING BACKWARDS AND ATTEMPTED TO REENTER VEHICLE TO STOP IT. DRIVER KNOCKED DOWN BY DOOR AND VEHICLE ROLLED OVER BOTH LEGS CAUSING AN OFFSET FRACTURE IN RIGHT FIBIA AND TRAUMA TO LEFT FOOT. THERE IS A POLICE REPORT NUMBER 797566. CHRYSLER SENT OUT AN INSPECTOR, THEN SENT A LETTER DISCLAIMING ANY RESPONSIBILITY. FURTHER CHRYSLER REFUSED TO SUPPLY A COPY OF INSPECTORS REPORT. DRIVER REQUIRED SURGERY WITH IMPLANTATION OF ROD AND SCREWS. LEG STILL NOT TOTALLY HEALED. HOSPITAL BILLS TOTALLED OVER $10,000. *AK
POWER TRAINJuly 5, 2001
MY WIFE WAS GOING TO WORK ON 08/14/00. SHE WARMED THE JEEP UP, DROVE UP TO THE PORCH, LEFT THE ENGINE RUNNING AND PLACED THE JEEP IN PARK. WHILE INSIDE THE HOUSE, SHE NOTICED THE JEEP SUDDENLY LURCHED AND STARTED MOVING BACKWARDS( THIS WAS ON A NONPAVED FLAT SURFACE). . SHE RAN OUT THE HOUSE TO TRY AND STOP IT, BUT TOO LATE. LUCKILY, IT DROVE THROUGH MY PUMP HOUSE IN THE BACK YARD. THE WHEELS ROLLED OVER A 4" HIGH CEMENT BASE WHICH LODGED THE WHEELS TO A STOP.. IT HAD SHOVED OUT THE DOOR AND SIDE OF A 10' X 10 ' SHED COVERING MY WATER PUMP. IT PUT A DENT IN MY REAR HATCH DOOR TOP AND BUSTED THE REAR LEFT TURN SIGNAL. I DID NOT REPORT IT TO POLICE BECAUSE IT WAS IN MY YARD AND IT DID NOT DAWN ON ME THE TRANSMISSION MAY HAVE JUMPED OUT OF PARK. HOWEVER, ON APPROXIMATELY APRIL 12,2001 I HAD PLACED IT IN PARK , WITH THE ENGINE RUNNING, WHEN SUDDENLY IT JUMPED IN REVERSE WITH ME STILL SITTING IN THE SEAT. I IMMEDIATELY BRAKED AND AGAIN PLACED THE SHIFTER INTO PARK. NOTHING HAPPENED AGAIN, SO I JUST SHRUGGED IT OFF AS ONE OF THOSE THINGS. BUT THE OTHER DAY I WAS TALKING WITH ANOTHER JEEP OWNER WHO HAD THE SAME THING HAPPEN. SO, I WOULD LIKE TO REPORT THIS INCIDENT IN CASE OTHERS HAVE HAD THE SAME PROBLEM. I DO NOT LEAVE MY JEEP RUNNING IN PARK AT ANY TIME NOW, I DO NOT TRUST IT. PLUS, WITH THE WARRANTY RUNOUT, I FIQURED NOTHING WOULD BE DONE ABOUT IT ANYWAY AND I WOULD JUST GO THROUGH A LOT OF EXPENSE CHECKING IT FOR NOTHING. BUT, I DO BELIEVE THERE IS SOME KIND OF INTERMITTENT PROBLEM WITH THESE TRANSMISSIONS.*AK
POWER TRAINJuly 4, 2001
I PUT THE VEHICLE IN PARK, STEPPED OUT OF THE CAR, TURNED AROUND AND GLANCED AT THE CAR, AND SAW THAT IT WAS ROLLING BACKWARDS DOWN THE STREET. I RAN TO JUMP INTO THE CAR, LANDED CHEST FIRST ON THE DRIVER SEAT, WITH MY LEGS DANGLING OUT THE DOOR. I SAW THAT THE VEHICLE WAS IN REVERSE, RATHER THAN PARK, AS I HAD LEFT IT. I THREW THE CAR INTO PARK. IT KEPT ROLLING, PICKING UP SPEED AND FORCING MY BODY TO BEGIN SLIPPING OUT THE DOOR. I REACHED FOR THE FOOT BRAKE, COULDN'T REACH IT, AND FELL OUT THE DOOR. THE VEHICLE'S WHEELS ROLLED 12 INCHES FROM MY HEAD. I JUMPED UP AND WATCHED THE VEHICLE CRASH INTO A NEIGHBOR'S GARAGE AND STOP. I DON'T KNOW THE DOLLAR COST DAMAGE TO THE GARAGE. *AK
STEERING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTUREJuly 4, 2001
THE FUEL GAGE DOES NOT PROPERLY INDICATE THE AMOUNT OF FUEL IN THE TANK. THE ELECTRICAL SYSTEM SHORTS FREQUENTLY, LOCKING AND UNLOCKING THE DOORS, OPENING AND SHUTTING WINDOWS BY ITSELF. THE ALARM SYSTEM ALSO SHORTS FREQUENTLY, DOING THE SAME THING.
FUEL SYSTEM, GASOLINE,POWER TRAINJuly 4, 2001
CAR WENT INTO REVERSE WHEN PARKED "PARK" REVERSED INTO A TREE DOWN THE DRIVEWAY AT ABOUT 10 MPH. THERE WAS EXTENSIVE DAMAGE TO THE REAR END. THEN, TWO MONTHS LATER, I WAS PARKED IN PARK IN FRONT OF OUR FARM GATE, MOTOR RUNNING, WHEN I HOPPED OUT TO GET THE MAIL FROM THE BOX ACROSS THE LANE. AS I STARTED TO LEAVE THE OPEN DOOR, THE CAR STARTED TO MOVE FROM THE STOPPED POSITION IN REVERSE. I RAN ALONGSIDE AND JUMPED BACK IT AND STOMPED ON THE BRAKE. IT WAS THIS TIME THAT I LOOKED AT THE GEAR SHIFT AND NOTED THAT IT HAD MOVED FROM THE PARK POSITION TO A PLACE JUST ABOVE THE R FOR REVERSE BUT INDEED WAS IN REVERSE! MY BODY SHOP PERSON HAD INFORMED ME OF ANOTHER JEEP OWNER WHO WAS PINNED AGAINST HIS GARAGE DOOR WHEN HIS JEEP GRAND CHEROKEE WENT FROM PARK INTO REVERSE. I CAN GET HIM TO GET IN TOUCH WITH THIS ORGANIZATION. THE DEALERS RESPONSE TO ME WAS "I PROPBABLY DID NOT HAVE IT IN GEAR PROPERLY AND DID I HAVE THE PARKING BRAKE ON?" BELIEVE ME WHEN I SAY.....I SURE PUT IT ON NOW AND CHECK IT DOUBLE BUT SURE DON'T TRUST IT ENOUGH TO IDLE IN PARK......ALTHOUGH AFTER DRIVING FOR 35 YEARS I HAVE NEVER HAD THE PROBLEM WITH OTHER CARS OR TRUCKS! THE FUEL PUMP HAD EVIDENTLY BEEN A PROBLEM FOR THEM AS THE DEALER SAID THAT THERE HAVE BEEN SEVERAL FAILURES "BUT NO RECALL" THE PUMP HAS TO BE REPLACED BY FACTORY PART AT $500 PLUS DOLLARS WITH AN ADDITIONAL $700.00 FOR LABOR TO INSTALL "AND EVEN THEN, WE CAN'T GUARANTEE IT BUT FOR 6 MONTHS! THANKS TO THE LA TIMES FOR THE ARTICLE ON THE JEEP REVERSE PROBLEM AND I WILL BET YOU THAT THERE ARE MORE THAN A "SMALL' NUMBER OF COMPLAINTS REGARDING THIS ISSUE.*AK
POWER TRAINJuly 4, 2001
I PULLED MY JEEP GRAND CHEROKEE INTO MY BANK PARKING LOT, PUT IT IN PARK AND SPENT A FEW MOMENTS GETTING OUT MY BANK CARD. THEN, I GOT OUT OF MY CAR AND LEFT THE DRIVER DOOR OPEN. WENT TO THE TELLER MACHINE, INSERTED MY CARD, I.D. INFO, ETC. THEN TURNED TO SEE MY CAR JUST STARTING TO BACK AWAY. BECAUSE OF THE WAY THE WHEELS WERE TURNED, IT BASICALLY BACKED IN A CIRCULAR MOTION AND PROCEED TO GO RIGHT THROUGH A SMALL SHOPPING MALL AND THE PLATE GLASS WINDOW OF A SHOP. NO ONE WAS HURT BUT SUBSTANTIAL DAMAGE TO THE SHOP, MALL AND MY CAR. GEICO PAID FOR THE DAMAGES TO THE SHOP AND MALL BUT I NEVER CASHED THEIR CHECK FOR MY CAR BECAUSE IT WAS INSUFFICIENT TO GET REPAIRS AT THREE DIFFERENT SHOPS AND I WAS WAITING UNTIL I COULD ROUND UP THE EXTRA DOLLARS I WOULD NEED TO HAVE THE REPAIRS MADE.MADE.*AK
POWER TRAINJuly 4, 2001
ON OCTOBER 30, 2000, WHEN DRIVING OUT OF MY DRIVEWAY WITH '96 GRAND CHEROKEE JEEP, I STOPPED AND PUT THE VEHICLE IN PARK TO GET OUT OF THE CAR TO RETRIEVE AN OBJECT ON THE GROUND. WHEN I LEFT THE VEHICLE I NOTICED IT STARTED TO ROLL BACK, INSTANTLY I ATTEMPTED TO JUMP BACK INTO THE JEEP AND SECURE IT. I WAS UNSUCCESSFUL IN MY ATTEMPT AND THE VEHICLE PROCEEDED TO ROLL BACKWARDS, CRASHING INTO MY NEIGHBOR'S HOUSE, CAUSING EXTENSIVE DAMAGE TO HOUSE, GARAGE AND PARKED VEHICLES. I WAS ALSO INJURED WHEN ATTEMPTING TO STOP THE RUNAWAY VEHICLE, SUSTAINING A FRACTURED ANKLE AND SHOULDER INJURY. A LOCAL POLICE REPORT WAS FILED IN THE TOWN OF SHREWSBURY, MASSACHUSETTS AND A COMPREHENSIVE REPORT WAS FILED WITH MY AUTOMOBILE INSURANCE COMPANY. I ASSUMED THAT I MAY NOT HAVE PUT THE CAR IN "PARK" SINCE I NEVER SUSPECTED A DEFECT WITH THE GRAND CHEROKEE. AFTER READING THE ARTICLE YESTERDAY IN THE NEWS, I COULD NOT BELIEVE IT WAS SO SIMILAR TO MY EXPERIENCE. IF YOU NEED ADDITIONAL INFORMATION PLEASE CALL OR EMAIL ME. I WILL BE GLAD TO PROVIDE YOU WITH THE VEHICLE ID NUMBER, MY DAUGHTER HAS THE CAR OUT OF STATE, BUT WHEN SHE RETURNS I WILL OBTAIN THE NUMBER AND SEND IT TO YOU.*AK
POWER TRAINJuly 4, 2001
THE JEEP AUTOMATICALLY SHIFTED TO REVERSE AFTER IT WAS PUT IN PARK AND THE DRIVER WAS OUT OF THE CAR. WE HAD TO CHASE THE VEHICLE, JUMP IN AND STOP IT BEFORE IT WOULD HAVE CRASHED INTO A FENCE AND POSSIBLY GONE ONTO A MAJOR ROAD. *AK
POWER TRAIN,VEHICLE SPEED CONTROLJuly 4, 2001
THE DESCRIPTION OF THE PROBLEM AS PER THE NEWS ON 07/04/2001 FITS THE INCIDENT. AT THE TIME OF THE INCIDENT, A TEENAGE FRIEND WAS DRIVING ALONE. HE BACKED OUT OF THE DRIVEWAY AND NOTICED THE DOG WAS OUT OF THE YARD. HE SAID HE PUT IT IN PARK AND GOT OUT TO GET THE DOG. THE JEEP INADVERTENTLY ROLLED IN REVERSE INTO A NEIGHBORS FENCE CAUSING MINOR DAMAGE TO THE REAR BUMPER AND EXHAUST SYSTEM. I HAD TO PAY THE NEIGHBOR FOR THE DAMAGE TO HIS FENCE. INCIDENT WAS NOT REPORTED AS I DEEMED IT HIS ERROR AND DAMAGE WAS MINIMAL.*AK
SERVICE BRAKES, HYDRAULICJuly 2, 2001
SINCE PURCHASING VEHICLE BRAKE ROTORS HAVE BEEN TURNED TWICE, AND FRONT ROTORS ARE CURRENTLY BEING REPLACED FOR VIBRATION OCCURRING DURING NORMAL BRAKING AT ANY SPEED. DEALERSHIP INFORMED CONSUMER THAT VEHICLE'S HISTORY SHOWS PREVIOUS SERVICE FOR ROTOR PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
SERVICE BRAKES, HYDRAULICJune 28, 2001
WHEN IT RAINS OR SNOWS AN D WHEN ONSUME R APPLIES BRAKES FRONT WHEELS SLIDE BACK AND FORTH. ABS BRAKING SYSTEM LIGHT DOESN'T FUNCTION AT ALL.ALSO, THERE IS SQUEAKING/ PULSATING NOISE UNDERNEATH VEHICLE. . DEALERSHIP IS AWARE OF PROBLEM.*AK
SEAT BELTSJune 28, 2001
I WAS DRIVING NORTHBOUND IN THE 1996 JEEP (A FEDERAL GOVERNMENT VEHICLE) ON A MULTIPLE LANE DIVIDED HIGHWAY (POSTED SPEED LIMIT OF 45 MPH) AND CAME TO A COMPLETE STOP AT AN INTERSECTION FOR A RED LIGHT. MY VEHICLE WAS THE FIRST NORTHBOUND CAR TO STOP AT THE INTERSECTION. I WAS WEARING MY SEAT BELT AND SHOULDER HARNESS WITH MY FOOT ON THE BRAKE WHILE STOPPED HERE. SEVERAL SECONDS LATER, AN INATTENTIVE DRIVER IN A PICKUP TRUCK COLLIDED INTO THE LEFT-REAR PORTION OF MY VEHICLE AT A WITNESS-ESTIMATED SPEED OF ABOUT 30 MPH. FOLLOWING THE IMPACT, THE SHOULDER RESTRAINT SYSTEM DID NOT RESTRAIN MY UPPER BODY. AS A CONSEQUENCE, MY HEAD HIT THE STEERING WHEEL WITH SUFFICENT FORCE TO CAUSE MULTIPLE HEAD AND NECK TRAUMA INCLUDING CONTUSIONS, LACERATIONS, MUSCLE STRAIN, A FRACTURED NASAL BONE AND SEPTUM, A SEVERE HEADACHE, LINGERING PAIN, AND DELAYED VERTIGO. MY INJURIES WOULD HAVE BEEN MUCH MORE SEVERE HAD I BEEN WEARING MY EYEGLASSES OR SUNGLASSES. THE JEEP WAS PROPELLED THROUGH THE CONTROLLED INTERSECTION AND EVENTUALLY CAME TO A STOP IN THE SOUTHBOUND LEFT-HAND TURN LANE; IT DID NOT COLLIDE WITH ANY OTHER OBJECTS. I EXPRESSED MY CONCERNS TO DAIMLER-CHRYSLER OFFICIALS ABOUT THE "APPARENT" FAILURE OF THE SHOULDER RESTRAINT SYSTEM TO PREVENT MY INJURIES AND THEY LAUNCHED AN INVESTIGATION. THEIR FINDINGS WERE THAT "THE SHOULDER RESTRAINT SYSTEM WAS NOT DESIGNED TO RESTRAIN THE DRIVER IN A REAR END COLLISION". IF THIS IS THE CASE AND IF THE SHOULDER RESTRAINT MECHANISM IN THIS JEEP IS THE CURRENT AUTOMOTIVE INDUSTRY STANDARD IN THE U.S., THEN I WOULD RECOMMEND FEDERAL REGULATIONS REQUIRING VEHICLE MANUFACTURERS TO: (1)DESIGN AN IMPROVED INDUSTRY-WIDE SHOULDER RESTAINT SYSTEM(S) TO BETTER PROTECT MOTOR VEHICLE OPERATORS AND PASSENGERS FROM SUSTAINING TRAUMATIC HEAD INJURIES IN REAR-END COLLISIONS; (2)INSTALL SUCH AN IMPROVED RESTRAINT SYSTEM IN ALL NEW AUTOS AND TRUCKS; AND (3)PROVIDE OPPORTUNITIES TO INSTALL THESE IMPROVED RESTRAINTS IN VEHICLES MADE EARLIER. *AK
STRUCTUREJune 25, 2001
WHILE CLOSING DOOR NOTICED THAT DOOR WAS UNATTACHED FROM FRAME OR BODY OF VEHICLE, CAUSING DOOR TO HANG OFF, UNABLE TO CLOSE. *AK HINGE BECAME LOOSE WITHOUT ANY KNOWLEDGE AND SOON BECAME COMPLETELY UNATTACHED FROM THE FRAME, CONSUMER HAD TO MANUALLY LIFT DOOR INTO LATCH AND LOCK IT TO CLOSE THE DOOR, CHRYSLER CLAIMED NO RESPONSIBILITY, CONSUMER HEARD FROM OTHER REPAIR SHOPS THAT THIS WAS A FREQUENT PROBLEM. *SLC
SEATSJune 24, 2001
THE DRIVER'S SEAT CUSHION FRAME BROKE AT THE WELDS. THIS CAUSED THE FRONT MOUNT OF THE CUSHION FRAME TO FRACTURE. THERE WAS NO WAY OF KNOWING THE WELDS HAD FRACTURED UNTIL THE LOWER MOUNT FINNALLY GAVE OUT. I WAS LUCKY THAT THIS HAPPENED WHEN I JUST GOT INTO THE JEEP. IF I HAD BEEN DRIVING DOWN THE FREEWAY, AND THE SEAT BROKE, I WOULD HAVE LOST CONTROL. I WENT THE MY LOCAL JEEP DEALERSHIP, SHOWED THEM THE BROKEN SEAT. THERE WAS NOTHING THEY COULD, BUT WERE WILLING TO ORDER THE PART. OF WHICH THERE WERE ONLY THREE AVAILABLE IN THE NATION. I TRIED TO LOCATE THE PART USED ON THE NATIONAL WEB OF SALVAGE YARDS. ON EVERY JEEP OF THIS YEAR AT THE SALVAGE YARD, THE FRONT DRIVER'S SEAT WAS ALREADY MISSING. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE LOOKED INTO. I STILL HAVE THE BROKEN SEAT CUSHION FRAME FOR FURTHER ANALYSIS. I JUST WONDER HOW MANY ACCIDENTS THIS PROBLEM HAS CAUSED, AND WERE BLAMED ONTO SOMETHING OR SOMEONE ELSE? THANK YOU FOR READING AND CONSIDERING THIS NOTE.
SERVICE BRAKES, HYDRAULICJune 22, 2001
CONSUMER RECEIVED RECALL 00V136000 CONCERNING FRONT BRAKE ROTORS. UPON EXAMINATION BY A PRIVATE MECHANIC, REAR BRAKE ROTORS WERE IN SAME CONDITION AS FRONT BRAKE ROTORS, EXCESSIVELY WORN/WARPED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
FUEL SYSTEM, GASOLINEJune 20, 2001
FUEL PUMP FAILED ON TWO OCCASIONS WHILE DRIVING . FUEL PUMP AND TANK HAVE BEEN REPLACED. MANUFACTURER HAS BEEN NOTIFIED.*AK
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,INTERIOR LIGHTINGJune 18, 2001
CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN. AIRBAG LIGHT AND LIGHTS INSIDE AND OUTSIDE WENT OUT. VEHICLE WILL BE TOWED TO A MECHANIC. DEALERSHIP WAS CONTACTED NUMEROUS TIMES. *AK
SERVICE BRAKES, HYDRAULICJune 15, 2001
CONSUMER RECEIVED RECALL NOTIC E 00V136000. WHEN SHE CONTACTED MANUFACTURER AND DEALERSHIP, SERVICE WAS REFUSED BECAUSE HER VEHICLE WAS CLASSIFIED AS SALVAGED. *AK
TIRESJune 14, 2001
COMPLETE BLOWOUT ALONG STRAIGHT PIECE OF HIGHWAY UNDER NORMAL CONDITIONS. LUCKILY I WAS ABLE TO REMAIN IN CONTROLL OF THE VEHICLE, BUT THE BLOWOUT COULD HAVE EASILY CAUSED THE CAR TO GO OUT OF CONTROLL RESULTING IN SERIOUS INJURIES. *AK (DOT NUMBER: MKP9 TIRESIZE: 245/70R15)
SERVICE BRAKES, HYDRAULICJune 12, 2001
FRONT BRAKE ROTORS HAVE WARPED AND FLAKED DUE TO RUST. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE IS NOT INCLUDED DUE TO VIN. DEALER HAS REPAIRED VEHICLE AT OWNER'S EXPENSE.*AK
TIRESJune 1, 2001
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND NOTICED THAT VEHICLE WAS VIBRATING. SHE HEARD A NOISE, AND LOST CONTROL OF VEHICLE AND WENT INTO ANOTHER LANE OF TRAFFIC. WHEN SHE CAME TO A STOP, FRONT RIGHT PASSENGER'S TIRES BLEWOUT. GOODYEAR, WRANGLER GSA, P24570R15.*AK
SERVICE BRAKES, HYDRAULICJune 1, 2001
RECEIVED RECALL NOTICE 00V136000. HAD RECALL REPAIRS DONE AFTER TAKING VEHICLE TO DEALERSHIP. ONE MONTH LATER, RECEIVED NOTICE. TOOK VEHICLE TO DEALERSHIP, MECHANIC REPLACED ROTORS. BRAKES WERE OKAY. AT 73,000 MILES HAD TO TAKE IT BACK DUE TO ROTORS SHATTERING WHEN BRAKES WERE APPLIED. INFORMED CERAMIC, AND ROTORS PLACED ON VEHICLE WITH METALLIC PADS. MECHANIC REFUSED TO TURN ROTORS UNLESS PAID FOR. ALSO, DUE TO WEAR AND TEAR ON ROTORS AFTER 8,000 MILES.*AK
ENGINE AND ENGINE COOLINGMay 29, 2001
THE CATALYTIC CONVERTER FAILED AT 47280 MILES. CHRYSLER REFUSED TO COVER THE COMPONENTS BECAUSE THE CAR HAS A SALVAGE TITLE, EVEN THOUGH THE COMPONENT IS STILL UNDER WARRANTED. WHICH IS 8 YEARS/ 80,000 MILES. *AK
POWER TRAINMay 24, 2001
THE TRANSMISSION WAS REBUILT IN JAN.2001. ON MAY 4TH, 2001 I TOOK VECHILE TO AMOCCO TRANSMISSION TO GET A DIAGNOSTIC OF THE TRANSMISSION. WAS TOLD THERE WAS A PROBLEM, SINCE MY VECHICLE WAS STILL UNDER WARRANTY, WAS TOLD TO TAKE BACK TO DEALER. JERRY'S LINCLON-JEEP DEALER HAD MY VECHILCE FOR TWO WEEKS AND SAID NOTHING WAS WRONG WITH THE TRANSMISSION, I GAVE THEM AMOCCO'S DIAGNOTIC REPORT. ON 5/20/01 I WAS DRIVING ON RT 81 SOUTH -VA, WHEN I PUT MY JEEP IN TO 4 WHEEL DRIVE, IT STARTED TO BURN, CALLED 911 AND TOLD TO GET OUT OF VECHICLE. THE JEEP THEN PROCEEDED TO CATCH ON FIRE. THE WODDSTOCK,VA FIR DEPARTMENT PUT OUT FIRE. IT WAS TOWED TO THE WOODSTOCK GARAGE(JEEP DEALER). IT IS ESTIMATED TO HAVE ABOUT $7500 WORTH OF DAMAGE. I WAS TOLD BY MY INSURANCE COMPANY IT MIGHT BE TOTALED.. *AK
SERVICE BRAKES, HYDRAULICMay 24, 2001
CONSUMER TOOK VEHICLE TO A GARAGE AND HAD FRONT ROTORS REPLACED, SHE LATER RECEIVED RECALL 00V136 AND IS NOW REQUESTING REIMBURSEMENT. *SLC
SERVICE BRAKES, HYDRAULICMay 24, 2001
CONSUMER TOOK VEHICLE TO A GARAGE AND HAD FRONT ROTORS REPLACED, SHE LATER RECEIVED RECALL 00V136 AND IS NOW REQUESTING REIMBURSEMENT. *SLC
STEERING,SUSPENSIONMay 23, 2001
CONSUMER WAS TRAVELING ABOUT 20MPH ON A SIDE STREET AND HEARD A METAL NOISE. THEN, POWER STEERING WENT OUT. DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER WAS UNABLE TO STEER, CONSUMRE WAS TOLD BY DEALER THAT THIS TYPE OF VEHICLE WHERE THE BRACKETS BOLTS FALL OUT ARE COMMON.*JB
SERVICE BRAKES, HYDRAULICMay 21, 2001
WHILE DRIVING AT HIGHWAY SPEEDS OR WHEN SLOWING DOWN AND APPLYING BRAKES EXTREME VIBRATION OCCURS IN FRONT END OF VEHICLE . PLEASE GIVE ANY FURTHER DETAILS.*AK
ENGINE AND ENGINE COOLINGMay 17, 2001
CAR HAS BEEN WELL-MAINTAINED THROUGHOUT OWNERSHIP/NO ABUSE OF ANY SORT ON OUR PART HASTENED THE EXTENSIVE REPAIRS/OVERALL REPAIR BILL WAS $1500.HEAD GASKET AND ASSOC. PROBLEMS CAUSED THE WATER PUMP TO SEIZE UP, THE SERPENTINE BELT TO SLIP OFF/THE METAL PARTS TO BE CHEWED UP WHICH WENT INTO THE RADIATOR CAUSING THE WATER LINES AND THE RADIATOR TO BE FLUSHED AS WELL.WE ARE CONCERNED ABOUT THE EXTENSIVENESS OF THIS PROBLEM AND THE REPAIR COST. WE HAVE CONTACTED CHRYSLER, BUT THEY SAID THEY WILL NOT PROCEED WITH A RECALL UNTIL NHTSA REPORTS THIS PROBLEM TO THEM.THAT FILE # IS 8646708. WE PREVIOUSLY OWNED THE SAME MAKE AND MODEL(1988 JEEP).WE SOLD IT AT 200,000 MILES--NEVER HAVING EXTENSIVE REPAIR PROBLEMS SUCH AS THIS. *AK
ENGINE AND ENGINE COOLINGMay 4, 2001
ALL 3 BOLTS THAT HOLD MOTOR MOUNTS TO BLOCK BROKE OFF WHILE DRIVING, CAUSING ENGINE TO DROP OR FALL.*AK CONSUMER IS REQUESTING MANUFACTURER COMPENSATE HIM FOR DAMAGES AND ALSO CAR RENTAL THE HE HAD TO ENDURE. *JB
POWER TRAINMay 4, 2001
GREAT WEATHER, SMOOTH ROAD, A BOTTOM OF A HILL, LEFT REAR AXLE BROKE AT 60 MPH CAUSING THE VEHICLE TO SPIN AND THEN ROLL. LEFT REAR WHEEL TOTALLY SEPARATED FROM VEHICLE. VEHICLE WAS A TOTAL LOSS AFTER ROLLING AND LANDING UPSIDE DOWN.
ELECTRICAL SYSTEMMay 3, 2001
VEHICLE BURSTED INTO FLAME AND EXPLODED WHILE PARKED OUTSIDE OF HOME. LOCAL FIRE DEPARTMENT ARRIVED AND EXTINGUISHED FIRE. ALSO, FIRE DEPARTMENT BELIEVED FIRE WAS DUE TO AN UNDER HOOD ELECTRICAL SHORT. DEALER / MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
SERVICE BRAKES, HYDRAULICApril 30, 2001
FRONT BRAKES ARE VERY CORRODED. THERE WAS A RECALL ON THE VEHICLE, BUT CONSUMER WAS NOT PART OF RECALL.*AK THERE WAS LOUD SCREACHING NOISE ON FRONT LEFT WHEEL, BUT STOPS WHEN BRAKES ARE DEPRESSED. *YH
SERVICE BRAKES, HYDRAULICApril 30, 2001
CONSUMER RECEIVED RECAL 00V136000 IN JUL 5, 2000 FOR ROTORS, AND LESS THAN 8,000 MILES THERE WAS A SIGN OF CORRISION ON FRONT ROTORS AGAIN. PLEASE PROVIDE FURTHER INFORMATION.*AK THE ROTORS WERE REPLACED AGAIN BY THE DEALER BECAUSE THE ROTORS WERE EXPOSED TO SOME KIND OF SOLVENT. *YH
ELECTRICAL SYSTEMApril 30, 2001
VEHICLE WAS PARKED IN GEAR WITH ENGINE TURNED OFF WHEN IT CAUGHT ON FIRE IN ENGINE CARPARTMENT AREA. CAUSE UNKNOWN. CONSUER WAS WAITING FOR FURTHER INFORMATION. PLEASE PROVIDE FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINEApril 30, 2001
POSSIBLE CHEMICAL IMBALANCE IN THE FUEL TANK MAY HAVE CAUSED SLUDGE IN THE TANK WHICH IN TURNED CAUSED THE FUEL PUMP TO GO BAD ON THREE OCCASION RESULTING IN THE VEHICLE NOT STARTING, THE DEALER REPLACED THE TANK AND THE FUEL PUMP ON NUMEROUS OCCASIONS. NLM
STRUCTUREApril 27, 2001
DRIVER'S SIDE DOOR TOP HINGE SEPARATED FROM VEHICLE. SPOT WELD CAME APART, AND ONLY THING THAT HELD DOOR WERE THE SCREWS. BUT BOTTOM HINGE KEPT DOOR UP. DEFECT MAY HAVE CAUSED ENTIRE DOOR TO SEPARATE FROM VEHICLE WITHOUT PRIOR WARNING.*AK
SERVICE BRAKES, HYDRAULICApril 26, 2001
RECALL 00 V 136 000. REPLACMENT ROTORS HAVE GONE BAD, RESULTING IN EXTENDED STOPPING DISTANCE. *AK
AIR BAGSApril 26, 2001
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED.*AK
SERVICE BRAKES, HYDRAULIC,EQUIPMENTApril 24, 2001
ROTORS REPLACED UNDER RECALL JULY 2000. CURRENTLY, ROTORS NEED REPLACEMENT AGAIN.*AK CONSUMER STATES THE CONDENSOR FOR THE AIR CONDITIONER FAILED. *JB
SERVICE BRAKES, HYDRAULICApril 23, 2001
CONSUMER HAD NOTICED CORROSION ON FRONT BRAKE ROTORS, AND VEHICLE WAS REGISTERED IN CALIFORNIA. CORROSION OF FRONT BRAKES ROTORS WAS CAUSING SHIMMYING IN FRONT END UPON BRAKING. HAS CAUSED VEHICLE TO BE UNBALANCED.*AK
SERVICE BRAKES, HYDRAULICApril 16, 2001
WHILE LOOKING BRAKES OVER NOTICED BACK BRAKE ROTORS WERE RUSTED. *AK CONSUMER STATES ROTORS ON FRONT AND REAR ARE EXTREMELY DEFICIENT, THE FRONT ROTORS HAD A RECALL AND THE BACK ROTORS ARE AS BAD AND AFFECT THE EMERGENCY BRAKES. *SLC
SERVICE BRAKES, HYDRAULICApril 13, 2001
WHILE TRAVELING WHEN DEPRESSING BRAKES NOTICED VIBRATION AND PULSATION. TECHNICIAN STATED THAT ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
ENGINE AND ENGINE COOLINGApril 10, 2001
WHILE DRIVING CONSUMER HEARD FAN HITTING HOUSING OF THE RADIATOR. ALSO, VEHICLE WOULD NOT GO IN 5 TH GEAR OR REVERSE. MOTOR HAD DROPPED ABOUT 3 INCHES. MOTOR MOUNT BOLTS HAD BROKEN. *AK
FUEL SYSTEM, GASOLINEApril 5, 2001
THE VEHICLE WOULD NOT START DUE TO FUEL PUMP FAILURE. THE FUEL TANK WAS ALSO DETERIORATING BECAUSE IT WAS MADE OF PLASTIC. *YH
POWER TRAINApril 5, 2001
THE TRANSMISSION PROBLEM MAY HAVE EXISTED WHEN WE PURCHASED CAR. BUT BEING THAT IT WAS NEW TO US, WE DID NOT KNOW THE DIFFERENCE BETWEEN A GOOD OR BAD TRANSMISSION. I DID AT FIRST SAY SOMETHING TO THE DEALERSHIP ABOUT THE TRANSMISSION, BUT THEY SAID IT WAS FINE THAT THIS IS HOW IT NORMALLY IS. BUT THE SAME ISSUE THAT I HAVE FELT SINCE DAY NUMBER ONE OF OUR PURCHASE IS EXACTLY WHAT IS WRONG WITH IT TODAY. I HAVE ALSO FOUND OUT FROM SEVERAL DIFFERENT TRANSMISSION SPECIALISTS THAT CHRYLSER JEEPS HAVE AN INHERENT PROBLEM WITH THEIR TRANSMISSIONS. THEY ALL FAIL FOR THE SAME EXACT REASONS. IT IS APPARENTLY AN INHERENT DEFECT IN THE TRANSMISSION.*AK
SERVICE BRAKES, HYDRAULICApril 4, 2001
THE BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPAIR ORDER DID NOT SHOW A SEPARATION OF THE ROTOR FROM THE HUB. NLM (SEE ODI #738156 FOR ADDITIONAL COMPLANT).
TIRESApril 3, 2001
SPARE TIRE IS A 15 INCH TIRE, WHEN NORMAL USED TIRES ARE 16INCH, IT STATES IN OWNERS MANUAL THAT A SMALLER TIRE SHOULD NOT BE USED. DEALERSHIP CONTINUES TO PROVIDE CONSUMER WITH A 15 INCH TIRE. *AK RECALL 98V006 WAS RECEIVED BY CONSUMER WHO TOOK VEHICLE TO DEALER FOR REPAIRS, DEALER STATED RECALL WORK WAS COMPLETE, HOWEVER IN THE FALL OF 2000, CONSUMER WAS ATTEMPTING TO USE SPARE AND NOTICED THAT IT WAS STILL A 15 INCH TIRE, CONSUMER CONTACTED ANOTHER DEALER WHO AGAIN INSTALLED THE WRONG 15 INCH RECALL KIT, NOW CHRYSLER HAS DECIDED INSTEAD TO CERTIFY THE 15 INCH SPARE FOR THE CHEROKEE SPORT TWO WHEEL DRIVE AS A SAFE SPARE FOR THIS VEHICLE, CONSUMER BELIEVES THIS IS STILL UNSAFE AND EVEN THE OWNER'S MANUAL STATES THAT IF ALL TIRES ARE NOT OF THE SAME SIZE AND TYPE, UNPREDICTABLE HANDLING MAY RESULT. *SLC
VISIBILITY,STRUCTURE,TIRESApril 2, 2001
FLOODING WATER IS ENTERING DRIVER'S SIDE OF VEHICLE. ALSO, ICE IS FORMING ON INSIDE OF WINDSHIELD. CONSUMER HAS CONTACTED DEALER. *AK ALL 4 GOODYEAR WRANGLER TIRES WITH LESS THAN 13000 MILES HAD TO BE REPLACED. CONSUMER STATES THAT THE SERVICE MANAGER WILL NOT RETURN THE CALLS CONCERNING MAKING AN APPOINTMENT TO HAVE VEHICLE FIXED, DEALER IS REQUESTING THAT CONSUMER PAY FOR ALL REPAIRS, LABOR, AND PARTS. *SLC
TIRESMarch 31, 2001
THE TIRE PROVIDED FOR THE SPARE TIRE RECALL IS NOT THE RECOMENDED TIRE SIZE FOR THE VEHICLE. THE OWNERS MANUAL SAYS ONLY THE FACTORY SPECIFIED TIRE CAN GO ON AN ALL TIME FOUR WHEEL DRIVE VEHICLE. HOWEVER JEEP STILL PROVIDED A DIFFERENT TIRE SIZE. IN ADDITION WITH THE LARGER SPARE INSIDE THE REAR COMPARTMENT, YOU CAN NO LONGER USE THE SAFETY NETTING OR THE PRIVACY COVER BECAUSE THE TIRE IS LARGER THAN THE ORIGINAL SPARE. THE SAFETY NETTING IS VERY IMPORTANT IN A CRASH TO KEEP OBJECTS FROM HITTING OCCUPANTS INSIDE. YOU CAN NOW NO LONGER USE THE NETTING. THE MANUFACTURER NEEDS TO PROVIDE THE CORRECT SPARE!!!*AK (TIRESIZE: 245/75-16)( DOT NUMBER: TIRE SIZE: 245/75-16 )
SERVICE BRAKES, HYDRAULICMarch 30, 2001
BRAKES FAILED PRIOR TO RECALL NOTIFICATION CAUSING ACCIDENT, SEVERAL DAYS AFTER GETTING VEHICLE OUT OF SHOP FRONT BRAKES WHERE MAKING A TERRIBLE NOISE ALONG WITH THE SAME STOPPING PROBLEM, VEHICLE WAS THEN TAKEN TO A CERTIFIED MECHANIC AND WAS ADVISED THAT THERE WAS A CATASTROPHIC PARTS SEPARATION IN ONE OF THE FRONT WHEELS, BRAKES WHERE INSPECTED AND FRONT BRAKE PAD LINING CAME APART FROM BINDING PLATE CAUSING ROTOR AND CALIPER DAMAGE, MECHANIC STATED FAULTY FRONT PAD. *JB
STRUCTUREMarch 28, 2001
THE TOP HINGE WELD BROKE AWAY FROM DOOR FRAME!*AK
SERVICE BRAKES, HYDRAULICMarch 28, 2001
THR FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
STRUCTUREMarch 27, 2001
CONSUMER'S DOOR PANELS ON ALL 4 DOORS ARE PEELING. MANUFACTURER WILL NOT ASSIST CONSUMER FINANCIALLY. COST TO REPAIR IS APPROXIMATELY $500.*AK
STEERINGMarch 23, 2001
STEERING WHEEL LOCKS UP WHEN VEHICLE IS BEING TOWED. DEALER HAS BEEN NOTIFIED.*AK *SLC
SUSPENSIONMarch 23, 2001
THERE IS AN UNCONTROLLABLE VIBRATION AT 45MPH AND HIGHER. DEALER HAS REPLACED THE STRUTS; HOWEVER, VEHICLE STILL VIBRATES AT HIGHWAY SPEEDS.*AK
ENGINE AND ENGINE COOLINGMarch 23, 2001
INTERMITTENTLY ENGINE WILL STALL OUT AND DIE WOTHOUT WARNING.*AK
POWER TRAINMarch 22, 2001
3TH TRANSMISSION IN 2 YEARS--40,000 MILES!!!!
POWER TRAINMarch 20, 2001
WHEN STARTING VEHICLE IT WILL NOT GO IN REVERSE, WHEN DRIVINGAT ANY SPEED IT SOMETIMES WILL NOT CHANGE GEARS, RPMS STAY UP.*AK
SERVICE BRAKES, HYDRAULICMarch 19, 2001
CONSUMER TOOK VEHICLE INTO DEALERSHIP TO REPAIR RECALL NOTICE 00V136000. SERVICE WAS PERFORMED ON VEHICLE; HOWEVER, BRAKING DISTANCE HAS INCREASED, BRAKES MAKE NOISE. *AK THE BRAKES FAIL AT NO PARTICULAR SPEED. THEY DON'T FAIL A 100% BUT TAKE TIME TO FUNCTION CORRECTLY. *YH
FUEL SYSTEM, GASOLINEMarch 14, 2001
FUEL PUMP FAILED /HARD TO START /$800.00 TO REPLACE IS A JOKE PLEASE HELP!!!!!!*AK
INTERIOR LIGHTINGMarch 14, 2001
DASH LIGHT'S BRIGHTEN AND DIM ON THEIR OWN. *AK
POWER TRAINMarch 13, 2001
WHILE TRAVELING 60MPH HEARD A NOISE. NOTICED SMOKE IN REAR MIRROR. TRIED GETTING OFF FREEWAY BESIDE RAMP. PARKED VEHICLE. VEHICLE CAUGHT ON FIRE. TOWED TO DEALER. INFORMED REAR DIFFERENTIAL HAD GOTTEN HOT WHICH CAUSED FIRE. HAD BEEN TO DEALERSHIP SEVERAL TIMES COMPLAINING ABOUT DIFFERENTIAL.*AK
SERVICE BRAKES, HYDRAULICMarch 12, 2001
PRIOR TO RECALL NOTIFICATION #879 CONSUMER WAS HAVING PROBLEMS WITH THE VEHICLE PULLING TO THE LEFT OR THE VEHICLE WOULD SHAKE WHEN APPLYING THE BRAKES, ROTORS AND PADS WERE REPLACED, MECHANIC TOOK VEHICLE FOR TEST DRIVE AND AFTER DRIVNG FOR A FEW MILES AND RETURNED THE ROTORS WERE BURNED OUT AND SO DEALERSHIP REPLACED ROTORS AGAIN EACH TIME CONSUMER WOULD GO IN WITH SAME PROBLEM ROTORS WOULD BE WARPED, CONSUMER WAS ADVISED WHEN ROTORS WERE BE CHANGED THAT THE WHEEL HUB WAS DAMAGED AND THAT HE WOULD BE RESPONSIBLE SINCE IT LOOKED LIKE THE DAMAGED WAS CAUSED BY HIM, CONSUMER WAS DENIED REIMBURSEMENT FROM MANUFACTURER STATING THAT HIS SITUATION DID NOT FIT THE CRITERIA UNDER THE RECALL, BECAUSE THE INFORMATION THAT WAS SUBMITTED DID NOT SHOW A SEPARATION OF THE ROTOR FROM THE HUB, OR CORROSION. *JB
STEERING,ENGINE AND ENGINE COOLINGMarch 8, 2001
CONSUMER WAS TRAVELING ABOUT 55-60MPH WITH HER 4 YEAR OLD CHILD AND LOST POWER STEERING AND COOLING FAN. CONSUMER HAD TO USE ALL WEIGHT TO GET VEHICLE OFF HIGHWAY. PROBLEM WAS IDLER PULLEY BROKE. MECHANIC CALLED IT ALTERNATOR BRACKET IDLER PART #53008443. CHRYLSER DIDN'T SEEM TO BE CONCERNED, ONLY SAID THEY COULDN'T COVER IT, OUT OF WARRANTY. *AK *SLC
SERVICE BRAKES, HYDRAULICMarch 8, 2001
ROTORS FAILED PRIOR TO RECALL; CAUSED DAMAGE TO OTHER BRAKE PARTS, REQUIRING ARC WELDING, REFUND REQUESTED. BRAKES STILL NOT CORRECT, BUMPING NOISE STILL CONTINUES THROUGH 2001. CHRYSLER DEALER SAYS NOT THEIR PROBLEM.
AIR BAGSMarch 2, 2001
WHILE DRIVING APPROX. 40 MPH, THE DRIVER SWERVED TO AVOID HITTING A DEER AND THE VEHICLE OVERTURNED, ROLLING TWICE. THE AIRBAGS DID NOT DEPLOY, I ASSUME BECAUSE WE WEREN'T STRUCK FROM THE FRONT, AND MY SEATBELT DIDN,T SECURE, I ALSO ASSUME FOR THE SAME REASON. I WAS THE PASSENGER AND WAS CAUGHT HANGING HALF OUT THE PASSENGER WINDOW AND THE VEHICLE ROLLED OVER ME BREAKING BOTH HIPS AND MY PELVIS. THIS HAPPENED ON JULY 30, 2000 IN SHELBY COUNTY, TEXAS. DUE TO SOME OTHER REPORTS I HAVE HEARD I HAVE LEARNED THAT JEEP CHEROKEES HAVE A HISTORY OF OVERTURNING EASIER THAN ANOTHER STYLE OF VEHICLE PERHAPS. *AK
AIR BAGSFebruary 23, 2001
CONSUMER WAS INVOLVED IN A HEAD ON COLLISION TRAVELING ABOUT 35-40 MPH IN WHICH DRIVER'S SIDE NOR THE PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER. *AK
ELECTRICAL SYSTEMFebruary 23, 2001
VEHICLE WAS PURCHASED WITH APPROXIMATELY 34,000 MILES ON IT. WHEN CONSUMER TURNS IGNITION KEY TO ON POSITION, GUAGES IN THE VEHICLE DO NOT REGISTER OR ACTIVATE. WHEN CONSUMER ATTEMPTS TO START VEHICLE, ENGINE WILL CRANK ON/- BACKFIRE, AND THEN SHUTDOWN. CONSUMER HAS TAKEN VEHICLE TO A DEALERSHIP, AND HAD BATTERY REPLACED TWICE. *AK
AIR BAGSFebruary 20, 2001
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
TIRESFebruary 15, 2001
WAS DRIVING ON I35W HEADING SOUTH IN TARRENT COUNTY TEXAS. WAS DOING POSTED SPEED OF 70M/HR AND HAD THE TREAD COME OFF OF THE BACK RIGHT TIRE. VEHICLE WAS IN 2 WHEEL DRIVE AT THIS TIME. LOST CONTROL FOR A BREIF INSTANT. GOT STOPED SAFELY, AND PUT ON SPARE TIRE. WENT TO DEALER TO HAVE VEHICLE CHECKED 2 DAYS LATER WHEN OPEN. FOUND ALINMENT WAS NOW OFF. HAD ALLINMENT FIXED. WENT TO FIRESTONE DEALER IN DENTON, TX AND REQUESTED HELP. OFFERED TO REPLACE TIRE WITH A NEW ONE. ANSWER WAS NOT ACCEPTABLE, BECAUSE REPLACING ONE TIRE WOULD GIVE POOR HANDILING CHARACTERISTICS. TRIED E-MAILING FIRESTONE, GOT A REPLY ABOUT THE RECAL OF THE TIRES THAT DID NOT AFECT ME. TRIED CALLING FIRESTONE, SAID THEY COULD NOT HELP. I DO NOT FEAL SAFE DRIVING MY VEHICLE WITH FIRESTONES ON IT ANY LONGER AND AM WISHING TO TRY TO GET A DIFFERENT BRAND OF TIRES TO REPLACE THEM. I CAN PROVIDE PICTURES OF THE DAMAGED TIRE, AND E-MAIL THEM UPON REQUEST. *AK (DOT NUMBER: 8XHL TIRESIZE: P23575R15)
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITYFebruary 13, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
TIRESFebruary 7, 2001
THE TREAD SEPARATED FROM THE TIRE WHILE DRIVING (SEARS RESPONSE 215X70X15 DOT #CKUL 220-051). NLM
SERVICE BRAKES, HYDRAULICFebruary 7, 2001
CONSUMER REPLACED BRAKES PRIOR TO RECALL 00V136 AND IS REQUESTING REIMBURSEMENT, SHE HAS SINCE SOLD THE VEHICLE. *SLC
SERVICE BRAKES, HYDRAULICJanuary 30, 2001
EXCESSIVE WEAR OF FRONT BRAKE ROTORS. DEALER NOTIFIED. *AK PROTRUDING EARS OF METAL PREVENT THE WHOLE BRAKE MECHANISM FROM ROTATING. THE MATTING PART IS WEARING THE AREA BETWEEN THE EARS. THE MECHANISM JUMPS THE EARS AND SPIN RESULTING IN NO BRAKES. *YH
STRUCTUREJanuary 29, 2001
THE TACK WELD THAT HOLDS THE HINGE SIDE OF THE DOOR TO FRAME OF THE JEEP, OVER TIME BECAME LOOSER AND LOOSER. I REALIZED THE DOOR DIDN'T SEEM TO FIT AS TIGHTLY, BUT I DIDN'T APPRECIATE HOW MUCH IT CORRODED UNTIL IT COLLAPSED, TOTALLY SEPARATING THAT SECTION FROM THE BODY OF THE CAR. THE COVERED HINGE IS STILL HOLDING THE DOOR IN PLACE, BUT WITHOUT THE UNCOVERED HINGE BRACING THE DOOR, THE DOOR CLOSES, BUT DURING DRIVING-GUSTS OF WIND CAN SEPARATE THE TOP OF THE DOOR FRAMING THE WINDOW FROM THE CAR. *AK
SERVICE BRAKES, HYDRAULICJanuary 22, 2001
FAILED BRAKES - FRONT AND REAR ROTORS, CALIPERS AND PADS REPLACED. WHEN BRAKING ON UNEVEN OR WET PAVEMENT, FRONT BRAKES VIBRATE AND VEHICLE SKIDS BEFORE STOPPING.*AK
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLJanuary 19, 2001
INTERMITTENTLY WHEN BRAKES ARE APPLIED VEHICLE REVS TO A HIGH RPM. ALSO, WHILE MAKING A TURN, VEHICLE WILL STALL OUT AND DIE. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS NOT BEEN ABLE TO CORRECT PROBLEM.*AK THERE WAS A CRACK IN THE BRACKET FOR THE POWER STEERING PUMP WHICH DISABLED THE FAN BELT. CONSUMER STATES VEHICLE HAS EXPERIENCED ELECTRICAL PROBLEMS. *SLC
STEERINGJanuary 15, 2001
BOLTS THAT HOLD GEAR BOX TO UNIBODY FRAME SHEARED IN HALF WHILE PARKING WITH A RESULTING TOTAL LOSS OF STEERING CONTROL. *AK
SERVICE BRAKES, HYDRAULICJanuary 12, 2001
WHEN BACKING OUT CAN HERE A SQUEAKING NOISE. TOOK VEHICLE TO A MECHANIC, AND HE SAID IT WAS PITTED REAR BRAKE ROTORS. *AK THERE WAS A RECALL ON FRONT ROTORS AND THE DERALER REPLACED IT . THE REAR ROTORS WERE PITTED ALSO, BUT THERE IS NO RECALL FOR THEM. *YH
FUEL SYSTEM, GASOLINEJanuary 12, 2001
UPON ATTEMPTING TO RESTART VEHICLE IT WOULD NOT RESTART DUE TO FUEL PUMP WHICH NEEDED REPLACEMENT. FUEL PUMP HAS BEEN REPLACED FIVE TIMES. *AK THE MANUFACTURER SAYES FUEL PUMP FAILURE WAS DUE TO BAD GAS. *YH
SERVICE BRAKES, HYDRAULICJanuary 11, 2001
CONSUMER REPLACED FRONT BRAKE PADS AND ROTOR PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT FOR REPAIRS. NLM
SERVICE BRAKES, HYDRAULICJanuary 11, 2001
CONSUMER DOES NOT THINK HE SHOULD HAVE TO PAY FOR PARTS DURING RECALL REPAIR 00V-136 FOR FAULTY FRONT BRAKE ROTORS AND BELIEVES IT SHOULD BE SOLEY THE MANUFACTURERS RESPONSIBILITY, CONSUMER BELIEVES THE THE DEALERS AND MANUFACTURER ARE COLLUDING TO RIP OFF CUSTOMERS. NLM
SERVICE BRAKES, HYDRAULICJanuary 9, 2001
COMPLETE BRAKE LOSS WHILE APPLYING BRAKES AT 35 MPH CAUSED REAR END COLLISION. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAIL AT THIS TIME. *AK
SERVICE BRAKES, HYDRAULICJanuary 9, 2001
CONSUMER BRAKES ROTORS WERE REPAIRED PRIOR TO RECALL 99V-340, CONSUMER REQUEST REIMBURSEMENT. NLM
SERVICE BRAKES, HYDRAULICJanuary 9, 2001
ONE WEEK PRIOR TO RECIEVING RECALL NOTICE 00V-136 THE FRONT BRAKE ROTORS WERE REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM
FUEL SYSTEM, GASOLINEJanuary 8, 2001
VEHICLE HAD FIVE FUEL PUMPS REPLACED, 3 BY AN INDEPENDENT REPAIR SHOP, AND 2 BY DEALER. ALL PARTS WERE FROM THE DEALER AUTO PARTS. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT PROBLEM MAY HAV E OCCURRED FROM CONTAMINATION IN FUEL TANK WHICH NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
SERVICE BRAKES, HYDRAULICJanuary 4, 2001
IN ORDER FOR THE CONSUMERS VEHICLE TO BE EQUIPPED WITH DESIRED OPTIONS THE DEALER SOURCED THE VEHICLE FROM CANADA, CONSUMER RECIEVED RECALL NOTICE 00V-136 FOR FAULTY ROTORS AND MADE AN APPOINTMENT, THE SERVICE DEPT LOGGED THE VEHICLE IN BUT THE CONSUMER WAS TOLD THAT THEY COULD NOT PERFORM WORK BECAUSE THE VEHICLE WAS COMING UP AS BEING REGISTER IN KILOMETERS INSTEAD OF MILES, THE CONSUMER STATED THE THE VEHICLE WAS CHANGED OVER TO MILES BEFORE HE TOOK DELIVERY BUT DEALER STILL REFUSED REPAIR VEHICLE BECAUSE THE CHANGE WAS NOT RECORDED WITH CHRYSLER BY THE DEALER. NLM
SERVICE BRAKES, HYDRAULICJanuary 3, 2001
CONSUMER TRADED IN THIS VEHICLE BECAUSE OF MANY BRAKE AND ROTOR PROBLEMS, BECAUSE OF RECALL 00V136, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE BRAKE AND ROTOR REPAIRS THAT WERE COMPLETED PRIOR TO THE RECALL. *SLC
SERVICE BRAKES, HYDRAULICJanuary 3, 2001
CONSUMER IS REQUESTING REIMBURSEMENT FOR A RECALL REPAIR (00V136) THAT WAS DONE ON THE VEHICLE. *SLC
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMDecember 29, 2000
VEHICLE SOMETIMES WON'T START, AND SOMETIMES IT WILL START. TOOK VEHICLE TO MECHANIC, AND THEY COULDN'T FIND CAUSE OF PROBLEM. TOOK TO ANOTHER MECHANIC AND HE CHANGED IGNITION WIRES, BUT PROBLEM STILL EXISTS. *AK
STRUCTUREDecember 22, 2000
VINYL DOOR PANEL BEGAN TO PEEL AWAY FROM DOOR BOLSTER ON BOTH FRONT DOORS AS WELL AS RIGHT REAR DOOR. *AK
STEERING,EXTERIOR LIGHTINGDecember 21, 2000
WHILE DRIVING WITH HEADLIGHTS ON, IF CONSUMER MOVES OR TILTS STEERING WHEEL, HEADLIGHTS GO OUT. *AK THE TILT STEERING WHEEL PROBLEM IS DUE TO DEFECTIVE DESIGN BY MANUFACTURER. WHEN THE WHEEL WAS TILTED TO THE MAXIMUM, THE MULTIFUNCTION SWITCH CONNECTOR BECOME UNPLUGED. *YH
SEATSDecember 14, 2000
WELD BUSTED ON SEAT ON THE BACK PART AS WELL AS THE PIECE THAT CONNECTS TO FRONT LEFT SECTION OF THE SEAT. *AK
TIRESDecember 12, 2000
WHILE DRIVING THE LES SCHWAB (WILD COUNTRY RADIAL P225/75R15) TIRE EXPERIENCED BLOW OUT, CONSUMER MANAGED TO EASE OFF ROAD WITHOUT ROLLOVER, THE TIRE TREAD HAD AN ESTIMATED 10,000 WEAR LEFT. *MJS
AIR BAGS,SEATSDecember 11, 2000
CAR HYDROPLANED INTO AN EMBANKMENT WHEN ATTEMPTING TO STOP. LUCKILY THE REAR WINDOW ON THE LIFTGATE OF THE JEEP POPPED OFF ON IMPACT TO THE EMBANKMENT. FIRST DEFECT: BACK OF DRIVERS SEAT BROKE CAUSING DRIVER TO BE EJECTED FROM THE VEHICLE THROUGH THE REAR WINDOW OF THE LIFTGATE. SECOND DEFECT: AIRBAG DID NOT DEPLOY EVEN THOUGH THERE WAS DAMAGE TO THE FRONT OF THE VEHICLE. CAN'T GIVE TRUE ESTIMATE FOR THE AMOUNT OF DAMAGE SINCE ALL MEDICAL BILLS HAVE NOT BEEN PROVIDED BY HEALTH PROVIDERS. $ 5,412 WORTH OF PERSONAL PROPERTY (JEWELRY AND OTHER) LOST DURING IMPACT TO THE EMBANKMENT. *AK
SERVICE BRAKES, HYDRAULIC,POWER TRAINDecember 10, 2000
SINCE THE BRAKE DISC ROTOR WAS RECALLED ON MY CAR I WONDERED WHETHER ANY OTHER OWNERS HAD A PROBLEM WITH THE RUSTING OF FRONT AXLE JOINTS AND CALIPERS HANGING UP. THANK YOU!*AK
AIR BAGSDecember 8, 2000
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,STRUCTURE,EQUIPMENTDecember 5, 2000
THIS VEHICLE HAS COST US OVER $3,000 IN THE FIRST 1 YEAR AND HALF WE HAVE OWNED IT. I HAVE NEVER OWNED A VEHICLE WITH THIS LITTLE OF MILEAGE AND HAD EVERYTHING GO UP. WE FEEL THIS AUTO IS A TOTAL LEMON AND PEOPLE SHOULD BE MADE AWARE OF THE PROBLEMS OF THIS PARTICULAR VEHICLE. WE HAVE NEVER TOWED ANYTHING NOR HAD IT ON ANYTHING OTHER SURFACE OTHER THAN A PAVED ROAD. I'M NOT SURE WHAT IF ANYTHING YOU CAN DO FOR US, BUT LETTING THE NHTSA KNOW ABOUT THIS VEHICLE IS SOME REASSURANCE. WHAT REALLY UPSETS ME IS THAT WE BOUGHT THIS VEHICLE FROM A SUPPOSED REPUTABLE DEALER. THANK YOU FOR YOUR TIME. I'D APPRECIATE ANY INFORMATION YOU CAN PROVIDE ME ON THIS PARTICULAR VEHICLE AS FAR AS ANY OTHER OWNER COMPLAINTS ETC. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
SEAT BELTSDecember 5, 2000
I WAS STOPPED AT A RED LIGHT WAN ABOUT ONE MINUTE LATER I WAS REAR-ENDED BY A CHEVY BLAZER. I HAD MY SEAT BELT AND SHOULDER HARNESS ON BUT THE TOP ROLLER ON THE SHOULDER HARNESS DID NOT GRAB. FOR THAT REASON MY HEAD HIT FIRST THE STEERING WHEEL AND THEN THE WINDSHIELD, LEAVING ME WITH A FRACTURED NOSE AND CONTUSION ON MY FOREHEAD. I BELIEVE THE BLAZER MUST HAVE BEEN TRAVELING AROUND 45 MPH BECAUSE THAT IS THE SPEED LIMIT ON THAT ROAD AND HE DID NOT TRY AND STOP AT ALL (COMPLETE INATTENTION): THERE WERE NO SKID MARKS UNTIL AFTER WHERE HE HIT US. WE WERE SENT CLEAR THROUGHT THE INTERSECTION AND UP THE SIDEWALK. LUCKILY THERE WAS NO CROSS TRAFFIC OR PEDESTRIANS. *AK
FUEL SYSTEM, GASOLINEDecember 5, 2000
HAD PROBLEM WITH FUEL PUMP FAILING DUE TO FAULTY FUEL TANK...BECAUSE OF THIS FAILURE VEHCILES LOSE FUEL TO ENGINE AND VEHICLE SHUTS DOWN(OFF) NO POWER...IF ON A HIGHWAY VEHICLE COULD SHUT DOWN AND DRIVER AND PASSENGERS ARE IN DANGER.
SERVICE BRAKES, HYDRAULICDecember 4, 2000
CONSUMER FEELS IF MANUFACTURER RECALLS BRAKES, THEY SHOULD ALSO RECALL ROTORS. *AK
FUEL SYSTEM, GASOLINEDecember 4, 2000
WHILE DRIVING, THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *SLC
FUEL SYSTEM, GASOLINEDecember 4, 2000
WHILE DRIVING, THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *SLC
SUSPENSIONDecember 2, 2000
STABILIZER CONNECTING RODS FAILED LEAVING VEHICLE UNDRIVEABLE. *AK
POWER TRAINNovember 30, 2000
AUTOMATIC TRANSMISSION SLIPPING. *AK
FUEL SYSTEM, GASOLINENovember 22, 2000
THIS PARTICULAR MODEL WAS SUPPOSE TO COME FROM THE MANUFACTURER WITH A PLASTIC FUEL TANK. FOR SOME REASON MINE CAME WITH A METAL FUEL TANK THAT CORRODED VERY QUICKLY, BEYOND WHAT WOULD NORMALLY BE EXPECTED FOR YEAR AND MILEAGE.THIS CORROSION LED TO THE FAILURE OF THE ORIGINAL FUEL PUMP ASSEMBLY AND THE FAILURE OF THE REPLACEMENT FUEL PUMP ASSEMBLY. THE AAA PERSON WHO TOWED MY VEHICLE MENTIONED THAT HE HAS TOWED A NUMBER OF JEEP CHEROKEES WITH THE SAME PROBLEM.
SERVICE BRAKES, HYDRAULICNovember 20, 2000
BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
ENGINE AND ENGINE COOLINGNovember 15, 2000
CONSUMER HEARD A LOUD RATTLING NOISE COMING FROM VEHCILE. IT WAS TAKEN TO DEALER ON 07-AUG-2000 AND CATALYTIC CONVERTER WAS REPLACED. ON 11-NOV-2000, IT CAME APART & SHATTERED IN EXHAUST. TAILPIPE, MUFFLER, EXHAUST HANGER & GASKET WERE REPLACED. DEALER SAID THEY HAVE SEEN THIS HAPPENING A FEW TIMES, BUT IT SEEMED EARLY FOR IT TO BE REPLACED.*AK
ELECTRICAL SYSTEMNovember 8, 2000
WHILE VEHICLE WAS PARKED AND NOT RUNNING, A FIRE IGNITED IN THE ENGINE COMPARTMENT, THE ADJUSTER AND FIRE COMPANY BELIEVED THE FIRE WAS STARTED AT THE POWER DISTRIBUTION CENTER, CONSUMER ASKED DEALER ABOUT THE RECALL (95V193) THAT DEALT WITH THIS COMPONENT AND WAS TOLD THIS VEHICLE DOES NOT FALL UNDER THE RECALL, AFTER THE FIRE THE VEHICLE WAS A TOTAL LOSS. *SLC
STRUCTURENovember 6, 2000
DRIVER 'S DOOR HINGES BROKE. THE CONSUMER WAS NOT ABLE TO DRIVE VEHICLE. DEALER WASN'T GOING TO COVER IT UNDER WARRANTY.*AK
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLNovember 6, 2000
WHILE STOPPING ON A STOP LIGHT VEHICLE WILL SUDDENLY ACCELERATE WHILE STEPPING ON BRAKES.ODOMETER WILL GO UP TO 3000 RPMS. DEALER HAD REPLACED THE THROTTLE, AND PROBLEM IS STILL THERE.*AK
SERVICE BRAKES, HYDRAULICNovember 6, 2000
FRONT DISC PADS AND ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
FUEL SYSTEM, GASOLINENovember 2, 2000
THE FUEL PUMP HAS BEEN REPLACED FOUR TIMES AND IT HAS FAILED AGAIN AND WILLBE TOWED TO THE DEALERS TOMORROW 11/3/00. THE DEALER HAS TOLD US IT WILL COST US $900.00 TO REPLACE IT AGAIN. PLEASE LET US KNOW WHAT RECOURSE WE SHOULD PROCEED WITH. *AK
SERVICE BRAKES, HYDRAULICNovember 1, 2000
CONSUMER HAS BEEN UNABLE TO GET A REFUND FOR THE BRAKE ROTOR WHICH WERE REPAIRED PRIOR TO RECALL NOTICE 00V-136. NLM
STEERINGOctober 30, 2000
WHILE TURNING THE STEERING WHEEL, CONSUMER HEARD A LOUD POP, CONSUMER EXAMINED VEHICLE AND FOUND TWO LARGE HARDENED BOLTS WHICH FASTENED THE ENTIRE STEERING GEAR BOX MECHANISM TO THE FRAME HAD SEVERED, DEALER REPLACED THE STEERING BOX, BOLTS, LOWER RADIATOR HOSE, AND COOLANT. *SLC
SERVICE BRAKES, HYDRAULICOctober 27, 2000
CONSUMER TOOK VEHICLE TO HAVE TIRES ROTATED. VEHICLE WOBBLED WHEN COMING TO A STOP. A MECHANIC FOUND THAT BRAKE ROTORS WERE RUSTED & PITTED. CONSUMER LOCATED A RECALL ON THE BRAKE ROTORS 00V136000/ MANUFACTURER'S RECALL 879. BUT THIS STATE WAS NOT INCLUDED.*AK
AIR BAGSOctober 27, 2000
A CAR WAS PARKED ON SIDE OF THE ROAD ,AND CONSUMER HIT VEHICLE IN THE REAR, AND NONE OF THE FRONT AIRBAGS DEPLOYED.*AK
SERVICE BRAKES, HYDRAULICOctober 27, 2000
ON THREE OCCASIONS VEHICLE LOST TOTAL BRAKING WHILE APPLYING BRAKES. PEDAL WOULD INTERMITTENTLY GO TO THE FLOOR. WHEN THIS OCCURRED, HAD TO PUMP PEDAL TO RETURN THE BRAKE OR TO GET VEHICLE TO STOP. VEHICLE BEEN IN DEALER SHOP, AND PROBLEM STILL OCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
FUEL SYSTEM, GASOLINEOctober 27, 2000
HEARSAY IS THAT THERE WERE TWO OTHER JEEP CHEROKEES BEING FIXED FOR THE SAME PROBLEM AT THE SAME TIME.NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK
UNKNOWN OR OTHEROctober 27, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FUEL SYSTEM, GASOLINEOctober 25, 2000
SENDING UNIT OF FUEL SYSTEM FAILS NOW WHEN FUEL REACHES 1/4 OF TANK; JEEP DEALER IS AWARE OF THE PROBLEM; A NUMBER OF INSTANCES HAVE BEEN REPORTED; CHRYSLER HOWEVER HAS NOT ISSUED A RECALL. NHTSA HAS ISSUED A RECALL ON 1997 JEEP GRAND CHEROKEES FOR THIS EXACT SAME PROBLEM. RECALL SHOULD EXTEND OVER TO 1996 MODELS AS WELL.*AK
ENGINE AND ENGINE COOLINGOctober 25, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ELECTRICAL SYSTEMOctober 24, 2000
WHEN DEPRESSING HORN IT WOULD NOT SOUND OFF. DEALER STATED HORN HAD A SHORTAND REPLACED IT. PROVIDE FURTHER INFORMATION.*AK
SERVICE BRAKES, HYDRAULICOctober 24, 2000
CONSUMER HAD BRAKE REPAIRS MADE PRIOR TO RECALL 00V-136 OF THE BRAKE ROTORS, CONSUMER REQUEST REIMBURSEMENT. NLM
POWER TRAINOctober 20, 2000
CONSUMER REAR AXLE AND TRANSFER CASE FAILED AT THE SAME TIME. NLM
ENGINE AND ENGINE COOLINGOctober 17, 2000
THE SHEARING OF THE RIGHT ENGINE MOUNT TO ENGINE BOLTS COULD HAVE ALLOWED THE ENGINE TO DROP DOWN ONTO THE STEERING MECHANISM THEREBY CAUSING LOSS OF CONTROL. DUE THE THE ENGINE DROPPPING DOWN ON THE RIGHT SIDE, THE REAR TRANSMISION MOUNT WAS TORN FROM THE CROSS MEMBER AND THE TRANSMISSION SHIFTED RIGHT WHICH COULD HAVE CAUSED A DRIVE SHAFT DISCONNECTION. I DON'T KNOW IF THE ENGINE SHIFT COULD HAVE IMPACTED THE THROTTLE LINKAGE. THIS SHEARING OF THE 3 MOUNTING BOLTS WAS NOT CAUSED BY NORMAL WEAR AND TEAR AS THE BOLTS FAILED SIMULTANEOUSLY. IT IS POSSIBLE THAT THE BOLTS WERE NOT SUFFICIENTLY HARDENED, OR POSSIBLY OVER TIGHTENED AT ASSEMBLY CAUSING PREMATURE FAILURE. THE VEHICLE WAS ESSENTIALLY DISABLED AND THE ONLY THING KEEPING THE ENGINE IN PLACE WAS THE DISTRIBUTOR LANDING ON THE CHASIS MOUNT HANGER.
STEERING,ENGINE AND ENGINE COOLINGOctober 12, 2000
WATER PUMP WENT, CAUSING THE ENGINE COOLANT SENSOR TO GO, TIRE ROD NEEDS TO BE REPLACED. TOLD THIS WASN'T USUAL UNLESS A LOT OF MILEAGE. COULD THE MILEAGE BEEN ALTERED? WAS THIS VEHICLE IN AN ACCIDENT BEFORE I PURCHASED IT?
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTUREOctober 12, 2000
I SENT A DETAILED LETTER TO DAIMLER CHRYSLER AFTER BEING REFUSED BY DEALER. THEY ONLY REFUNDED MY MONEY FOR THE COST OF THE FRONT ROTORS. THEY WOULD NOT REIMBURSE ME FOR THE LABOR CHARGES. I CAN'T UNDERSTAND HOW THEY CAN DO THAT WHEN I HAD THEM REPLACED BEFORE THE RECALL. THAT SHOULD SHOW THERE IS A PROBLEM. I WROTE ABOUT ALL MY PROBLEMS WITH THIS "LEMON" BUT I COULD NOT CLAIM IT WAS A LEMON BECAUSE I WAS LEASING IT AT THE TIME AND IN PA, A VEHICLE CAN ONLY BE DECLARED A "LEMON" WHEN IT IS PURCHASED, NOT LEASED. VERY DISSATISFIED WITH DAIMLER/CHRYSLER BECAUSE THEY SIMPLY WASHED THEIR HANDS OF THE ENTIRE PROBLEM. I HAVE OTHER PROBLEMS TO REPORT, ALONG WITH THE RECEIPTS TO PROVE THEY WERE INVESTIGATED BUT NOTHING WAS EVER DONE TO CORRECT THE PROBLEMS. PLEASE CONTACT ME TO FORWARD ALL RECEIPTS PROVING COMPLAINTS BEFORE WARRANTY EXPIRED. THANK YOU
TIRESOctober 11, 2000
THESE PARTICULAR TIRES WERE NOT MADE IN THE DECATUR,IL PLANT; HOWEVER WHEN ATTEMPTING TO SELL THE VEHICLE ALL POTENTIAL BUYERS WALKED AWAY UNLESS THE WILDRENESS AT TIRES (REGARDLESS OF WHERE THEY WERE MADE) ARE REPLACED. I AM NOT ASKING FOR A FREE SET OF REPLACEMENT TIRES, BUT I WOULD LIKE TO RECIEVE A SUBSTANTIAL DISCOUNT TO REPLACE WITH OTHER FIRESTONE TIRES THAT ARE NOT UNDER SUSPENSION. THANK YOU, J. BURNS. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
ELECTRICAL SYSTEMOctober 11, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ELECTRICAL SYSTEMOctober 10, 2000
WHILE TRAVELING AT ANY SPEED OR INDICATION VEHICLE WOULD STALL . DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
TIRESOctober 7, 2000
I PURCHASED ALL 4 TIRES IN MARCH 1999. ONLY ONE IS PART OF THE RECALL, BUT THE OTHER 3 ARE SHOWING CRACKS ALONG THE SEAM OF THE OUTER TREAD. FIRESTONE DEALER AND THE 800 NUMBER ARE REFUSING TO REPLACE/REBATE THE TIRES BECASE THEY ARE NOT PART OF THE RECALL. I BELIEVE THERE IS A PROBLEM WITH THE OTHER 3 TIRES AND WANT THEM REPLACED. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
TIRESOctober 7, 2000
THIS VEHICLE CAME WITH 16" TIRES. THE ORIGINAL SPARE WAS A DONUT . THIS WAS RECALLED . THEY GAVE ME A 15" TIRE FOR A SPARE. HOW CAN THE CAR BE SAFELY DRIVEN WHEN IT HAS 16" TIRES IF I PUT A 15" SPARE ON IN AN EMERGENCY. NUT AND WAS RECALLED . THE DEALER GAVE ME A FULL SIZE 15" SPARE TIRE. WHEN I COMPLAINED TO HIM THAT THE CAR CAME WITH STANDARD 16" TIRES HE SAID THAT IS ALL WE ARE OBLIGATED TO GIVE YOU. HOW CAN A CAR THAT CAME WITH 16" TIRES
TIRESOctober 7, 2000
I PURCHASED ALL 4 TIRES IN MARCH 1999. ONLY ONE IS PART OF THE RECALL, BUT THE OTHER 3 ARE SHOWING CRACKS ALONG THE SEAM OF THE OUTER TREAD. FIRESTONE DEALER AND THE 800 NUMBER ARE REFUSING TO REPLACE/REBATE THE TIRES BECASE THEY ARE NOT PART OF THE RECALL. I BELIEVE THERE IS A PROBLEM WITH THE OTHER 3 TIRES AND WANT THEM REPLACED.( DOT NUMBER: TIRE SIZE: P235/75R15 )
FUEL SYSTEM, GASOLINEOctober 3, 2000
FUEL PUMP FAILED CAUSING VEHICLE TO SHUT DOWN. *SLC
FUEL SYSTEM, GASOLINESeptember 25, 2000
REPLACED 4 FUEL PUMPS IN 5 WEEKS. OCCURS AFTER PARKING AND LEAVING VEHICLE. WON'T RESTART AFTER PARKING. TOLD I NEED TO REPLACE GAS TANK. PROBLEM GOT INCREASINGLY WORSE. 1ST REPLACEMENT-3 WEEKS, 2ND-6 DAYS, 3RD-4 DAYS. *AK
FUEL SYSTEM, GASOLINESeptember 25, 2000
REPLACED 4 FUEL PUMPS IN 5 WEEKS. OCCURS AFTER PARKING AND LEAVING VEHICLE. WON'T RESTART AFTER PARKING. TOLD I NEED TO REPLACE GAS TANK. PROBLEM GOT INCREASINGLY WORSE. 1ST REPLACEMENT-3 WEEKS, 2ND-6 DAYS, 3RD-4 DAYS. *AK
LATCHES/LOCKS/LINKAGESSeptember 18, 2000
BOTH HOOD LATCHES WERE RUSTED AND NEEDED LUBRICATION WHICH CAUSED THE HOOD TO FLY OPEN AND HIT THE WINDSHIELD, BOTH LATCHES WERE LUBRICATED AND THE VEHICLE WAS PRONOUNCED SAFE. NLM
UNKNOWN OR OTHERSeptember 16, 2000
NO SUMMARY
SERVICE BRAKES, HYDRAULICSeptember 13, 2000
RIGHT SIDE ROTOR HUB SEPARATED FROM BRAKING SURFACE DISC CAUSING NO BRAKING RESPONSE FROM THAT WHEEL. MY BROTHER REPLACED ROTORS THE SAME DAY DISCOVERING THAT THE LEFT SIDE ROTOR WAS CRACKED ALSO. AFTER REPAIRS WERE MADE, I FOUND THE RECALL ON THE INTERNET. I FEEL WV SHOULD BE INCLUDED IN YOUR RECALL LIST AS THE MOUNTAIN ROADS ARE DANGEROUS TO DRIVE. I WOULD LIKE TO BE REIMBURSED FOR MY OUT OF POCKET EXPENSES FOR THIS OCCURRENCE.*AK
ENGINE AND ENGINE COOLINGSeptember 11, 2000
THE ENGINE CYLINDERS WERE BAD, THE ENGINE OVERHEATED CAUSING COMPLETE ENGINE FAILURE. *MJS
SERVICE BRAKES, HYDRAULICSeptember 11, 2000
CONSUMER RECEIVED RECALL 00V136, HOWEVER COULDN'T GET REPAIRS DONE DUE TO LACK OF PARTS, THE CONSUMER REPLACED THE ROTORS ELSEWHERE BECAUSE THEY WERE NO SAFE TO DRIVE ON, CONSUMER IS BEING REFUSED A REIMBURSEMENT BECAUSE A CERTIFIED DEALER DID NOT DO THE RECALL REPAIRS.
ELECTRICAL SYSTEMSeptember 9, 2000
VEHICLE EXPERIENCING PROBLEM WITH STARTING; TAKEN TO INDEPENDENCE SHOP AND INFORMED CONSUMER OFAN ELECTRONIC MODULE NEEDED TO BE REPLACED DUE TO RUST/CORROSION. PART WAS AVAILABLE FOR ANALYSIS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICSeptember 8, 2000
ROTORS SEPARATED, CONSUMER TRIED TO BRAKE, AND VEHICLE WENT TO THE SIDE. CONSUMER DID NOT REMEMBER WHAT SIDE. *AK
POWER TRAINSeptember 8, 2000
FIRST DIFFERENTIAL FAILURE HAPPENED ON VACATION TRIP AFTER I INSTALLED TWO NEW TIRES. JEEP STARTED MAKING HIGH PITCHED WHINE & PASSENGERS & I COULD DETECT WHAT SMELLED LIKE HOT FLUIDS. STOPPED & NOTED LIQUID ON ENGINE, TIRES, AND FRONT DIFFERENTIAL. LIQUID WAS SMOKING! TOOK TO JEEP DEALER LISTED IN THIS REPORT & DEALER REBUILT FRONT DIFFERENTIAL. SAID ALL WAS OK. AFTER 200 MILES, FRONT DIFFERENTIAL AGAIN FAILED AND THIS TIME IT WAS A MAJOR JOLT! THIS TIME AT 75 MPH IN HEAVY TRAFFIC! WAS ABLE TO MANEUVER THRU TRAFFIC & GET TO SIDE OF ROAD. FRONT DIFFERENTIAL WAS "RED HOT!" & I WAS AFRAID OF A FIRE. CALLED JEEP ROADSIDE ASSISTANCE & THEY GOT ME A TOW. DEALER WHERE CAR WAS TOWED SAID FRONT DIFF GOT SO HOT THAT IT WARPED! ALSO TOLD ME THAT THE CAUSE OF FAILURE WAS BECAUSE I PUT NEW TIRES ON FRONT & NOT BACK. SAID DIFFERENCE IN DIAMETERS ON TIRES (NEW VS. WORN) CAUSED THE QUADRA-TRAC DRIVE TO FAIL. LATER INQUIRY TO DAMLER-CHRYSLER RESULTED IN A "VERBAL" RESPONSE THAT, "IF THERE IS AS MUCH AS 1/2" DIFFERENCE IN CIRCUMFERENCE OF TIRES ON THE QUADRA-TRAC UNITS, A DRIVE TRAIN FAILURE CAN OCCUR." NOTE THAT JEEP HAD A RECALL ON THIS TYPE OF FULL-TIME 4 WHEEL DRIVES, BUT EXPLAINED THAT A FIRE COULD RESULT IF A SMALLER SPARE TIRE WAS USED. JEEP SHOULD HAVE GONE FURTHER AND EXPLAINED THAT FAILURE AND FIRE COULD RESULT FROM HAVING TIRES WITH DIFFERENT CIRCUMFERENCES. JEEP HAS A FILE ON MY COMPLAINT, BUT WIL NOT DISCUSS OR ANSWER ANY QUESTIONS. THEY ALSO REFUSE TO ACCEPT ANY RESPONSIBITLTY AND THE "WRITTEN RESPONSE" WAS, "I HAVE THOROUGHLY REVIEWED YOUR MESSAGE AND THE ENTIRE FILE ON THIS MATTER. YOUR CONCERNS ARE UNDERSTANDABLE. UNFORTUNATELY THERE IS NOTHING FURTHER THAT CAN BE DONE TO FULLY ADDRESS THESE ISSUES......" I NOW FEEL THAT JEEP IS WELL AWARE OF THE "POTENTIAL SAFETY HAZARD" ASSOCIATED WITH THIS SITUATION AND HAS DOWN PLAYED IT AS MUCH AS POSSIBLE BY "JUST ISSUEING A RECALL FOR SPARE TIRE USAGE". THE PUBLIC SHOULD BE ADVISED!
POWER TRAINSeptember 8, 2000
FIRST DIFFERENTIAL FAILURE HAPPENED ON VACATION TRIP AFTER I INSTALLED TWO NEW TIRES. JEEP STARTED MAKING HIGH PITCHED WHINE & PASSENGERS & I COULD DETECT WHAT SMELLED LIKE HOT FLUIDS. STOPPED & NOTED LIQUID ON ENGINE, TIRES, AND FRONT DIFFERENTIAL. LIQUID WAS SMOKING! TOOK TO JEEP DEALER LISTED IN THIS REPORT & DEALER REBUILT FRONT DIFFERENTIAL. SAID ALL WAS OK. AFTER 200 MILES, FRONT DIFFERENTIAL AGAIN FAILED AND THIS TIME IT WAS A MAJOR JOLT! THIS TIME AT 75 MPH IN HEAVY TRAFFIC! WAS ABLE TO MANEUVER THRU TRAFFIC & GET TO SIDE OF ROAD. FRONT DIFFERENTIAL WAS "RED HOT!" & I WAS AFRAID OF A FIRE. CALLED JEEP ROADSIDE ASSISTANCE & THEY GOT ME A TOW. DEALER WHERE CAR WAS TOWED SAID FRONT DIFF GOT SO HOT THAT IT WARPED! ALSO TOLD ME THAT THE CAUSE OF FAILURE WAS BECAUSE I PUT NEW TIRES ON FRONT & NOT BACK. SAID DIFFERENCE IN DIAMETERS ON TIRES (NEW VS. WORN) CAUSED THE QUADRA-TRAC DRIVE TO FAIL. LATER INQUIRY TO DAMLER-CHRYSLER RESULTED IN A "VERBAL" RESPONSE THAT, "IF THERE IS AS MUCH AS 1/2" DIFFERENCE IN CIRCUMFERENCE OF TIRES ON THE QUADRA-TRAC UNITS, A DRIVE TRAIN FAILURE CAN OCCUR." NOTE THAT JEEP HAD A RECALL ON THIS TYPE OF FULL-TIME 4 WHEEL DRIVES, BUT EXPLAINED THAT A FIRE COULD RESULT IF A SMALLER SPARE TIRE WAS USED. JEEP SHOULD HAVE GONE FURTHER AND EXPLAINED THAT FAILURE AND FIRE COULD RESULT FROM HAVING TIRES WITH DIFFERENT CIRCUMFERENCES. JEEP HAS A FILE ON MY COMPLAINT, BUT WIL NOT DISCUSS OR ANSWER ANY QUESTIONS. THEY ALSO REFUSE TO ACCEPT ANY RESPONSIBITLTY AND THE "WRITTEN RESPONSE" WAS, "I HAVE THOROUGHLY REVIEWED YOUR MESSAGE AND THE ENTIRE FILE ON THIS MATTER. YOUR CONCERNS ARE UNDERSTANDABLE. UNFORTUNATELY THERE IS NOTHING FURTHER THAT CAN BE DONE TO FULLY ADDRESS THESE ISSUES......" I NOW FEEL THAT JEEP IS WELL AWARE OF THE "POTENTIAL SAFETY HAZARD" ASSOCIATED WITH THIS SITUATION AND HAS DOWN PLAYED IT AS MUCH AS POSSIBLE BY "JUST ISSUEING A RECALL FOR SPARE TIRE USAGE". THE PUBLIC SHOULD BE ADVISED!
SERVICE BRAKES, HYDRAULICSeptember 7, 2000
CONSUMER REPLACED BRAKE PADS AND ROTORS PRIOR TO RECALL 00V136, DEALER IS REFUSING REIMBURSEMENT, THE ROTORS REPLACED WERE NOT THE CORROSION RESISTANT BRAKE ROTORS THAT ARE INVOLVED IN THE RECALL. *SLC
TIRESSeptember 6, 2000
THIS TIRE IS NOT CONSIDERED PART OF THE NATIONAL RECALL DUE TO THE LOACTION OF ITS PRODUCTION SITE; HOWEVER, ALL FOUR TIRES ARE SPLITTING AT THE SAME POINT WHERE THE "VD" TIRES HAVE SEPARATED FROM THE WHEEL. THE CANADA PLANT SHOULD BE INVESTIGATED AND CONSUMERS SHOULD BE ALLOWED TO HAVE THESE TIRES REPLACED AS PART OF THE RECALL. *AK( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
TIRESSeptember 6, 2000
THIS TIRE IS NOT CONSIDERED PART OF THE NATIONAL RECALL DUE TO THE LOACTION OF ITS PRODUCTION SITE; HOWEVER, ALL FOUR TIRES ARE SPLITTING AT THE SAME POINT WHERE THE "VD" TIRES HAVE SEPARATED FROM THE WHEEL. THE CANADA PLANT SHOULD BE INVESTIGATED AND CONSUMERS SHOULD BE ALLOWED TO HAVE THESE TIRES REPLACED AS PART OF THE RECALL. *AK( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
EQUIPMENTSeptember 5, 2000
SHORTAGE OF EVAPORATORS AND FREQUENCY OF REPAIRS INDICATES COMMON PROBLEM
EQUIPMENTSeptember 5, 2000
SHORTAGE OF EVAPORATORS AND FREQUENCY OF REPAIRS INDICATES COMMON PROBLEM
FUEL SYSTEM, GASOLINEAugust 31, 2000
CONSUMER WAS INVOLVED IN A REAR END COLLISION IN WHICH VEHICLE CAUGHT ON FIRE DUE TO THE POSITION OF FUEL TANK. PLEASE GIVE ANY FURTHER DETAILS.*AK
ENGINE AND ENGINE COOLINGAugust 31, 2000
I CROSSED A RAILROAD TRACK AT APPROXIMATELY 15 MPH AND CAME TO A STOP APPROXIMATELY 1 BLOCK AWAY. AS SOON AS I APPLIED THE ACCELERATOR, A LOUD BANG AND THE SOUND OF "DRAGGING A MUFFER" OCCURED. I IMMEDIATLEY PULLED OVER AND DISCOVERED THAT THE SHROUD AROUND THE PRIMARY FAN WAS BROKEN INTO MANY PIECES. I TOOK THE JEEP TO THE DEALER THE NEXT DAY THEY WERE OPEN (OCCURED ON A SATURDAY) AND WAS TOLD THAT THE 3 BOLTS SECURING THE RIGHT ENGINE MOUNT TO THE BLOCK HAD SHEARED CAUSING THE ENGINE TO FALL SEVERAL INCHES. THIS REQUIRES REMOVING THE ENGINE TO DRILL AND TAP THE THREE HOLES TO INSTALL A NEW BOLTS. DIAMLER-CHRYLSER IS WILLING TO PAY FOR THE BOLTS BUT NOT THE $1000 LABOR. THE JEEP HAS NEVER BEEN OFF ROAD AND MAINTAINED EXCELLENTLY.
ENGINE AND ENGINE COOLINGAugust 30, 2000
ENGINE FRONT MOTOR MOUNTS THAT SCREW INTO THE SIDE OF THE ENGINE HAVE SHEARED OFF. DEALER HAS REPAIRED PROBLEM, BUT HAS NO REASON FOR THE CAUSE. *AK
POWER TRAINAugust 29, 2000
REAR DIFFERENTIAL RUINED FROM USE OF SMALLER SPARE AND DRIVEN ONLY 21 MILES AT 50MPH. UNEVEN TRACTION USING SMALLER SPARE CAUSED VEHICLE TO BE NEARLY UNSAFE AT 50MPH. A FULL SIZE SPARE SHOULD MANDATORY.
POWER TRAINAugust 28, 2000
REAR WHEEL MAKES A WINDING NOISE. TRANFER CASE, WHENAPPLIED FUEL /SPEED VEHICLE STARTED TO SHAKE. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND DEALERSHIP MECHANIC COULDN'T DUPLICATE THE PROBLEM. A FRONT AXLE WAS BENT,AND THERE WAS A LOT OF SHAKING.*AK
SERVICE BRAKES, HYDRAULICAugust 28, 2000
VEHICLE EXPERIENCED RECALL COMPONENT (OOV-136) FAILURE PRIOR TO NOTIFICATION, HOWEVER THE REPLACED ROTORS REQUIRED REPLACEMENT DUE TO FAILURE, OWNER REQUESTING REIMBURSEMENT FOR THE FIRST REPLACEMENT, SECOND REPLACEMENT WAS COMPLETED PER RECALL. *MJS
STRUCTUREAugust 24, 2000
INSIDE DOOR PANELS SEPERATED FROM DOOR.THE DRIVERS SIDE IS THE WORST. ALL THE PANELS ARE NOW COMING APART.
SERVICE BRAKES, HYDRAULICAugust 23, 2000
VEHICLE EXPERIENCED FAILURE OF THE BRAKE ROTORS PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICAugust 22, 2000
WHILE DRIVING ON HIGHWAY WOULD STEP ON BRAKES AND COULD FEEL A JUMP ON THE STEERING WHEEL, WHICH GAVE A CLUE ABOUT BAD ROTORS THAT HAD TO BE REPLACED EVERY YEAR SINCE PURCHASING OF VEHICLE. *AK THE DEALER CLAIMS THE PROBLEM IS CAUSED BY DRIVING WITH FOOT ON THE BRAKE AND HEATING UP THE ROTORS CAUSING THEM TO WARP. *YH
STEERINGAugust 19, 2000
POWER STEERING FAILED DUE TO BRACKET HOLDING THE HYDRAULIC PUMP ASSEMBLY FAILING. BRACKET BROKE AND CAUSED BELT AND BELT TO BE THROWN INTO RADIATOR. THIS CAUSED STEERING TO LOCK-UP AND CAR COMING TO STOP IN A FLOWER BED AT APARTMENT COMPLEX. THIS COULD HAVE RESULTED IN SEVERE INJURY, PROPERTY DAMAGE OR A FATALITY. BRACKET AND MOUNTING BOLT FAILED FOR NO APARENT REASON. I HAD THE CAR TOWED TO LOCAL REPAIR MECHANIC WHO ORDERED THE PARTS AND REPAIRED THE DAMAGE AT A VERY REASONABLE COST. MECHANIC TOLD ME THAT WHEN HE ORDERED THE PART FROM CHRYSLER HE WAS TOLD THAT THIS WAS SOMETHING THEY HAD BEEN REPLACING AT FAIRLY HIGH RATE. THIS IS NOT A PART THAT SHOULD FAIL. SOMETHING IS WRONG HERE. PLEASE INVESTIGATE.
SERVICE BRAKES, HYDRAULICAugust 18, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SECOND TIME, FIRST REQUEST WAS DENIED. *MJS
TIRESAugust 16, 2000
CRACKING AND SEPERATION IS BEGINING ON THREE TIRES WITH DOT VN, FOUTH TIRE FAILED LAST YEAR. INSPECTED BY FIRESTONE, THEY WOULD NOT PROVIDE ME WITH A DETERMINATION AS TO HOW SAFE THE TIRES WERE. THEY INFORMED THEY WERE OVER INFLATED, 30PSI. ALL I CAN GET FROM FIRESTONE IS THE RUN AROUND.( DOT NUMBER: VN TIRE SIZE: P235/75R15 )
SERVICE BRAKES, HYDRAULICAugust 16, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
STRUCTUREAugust 16, 2000
VINYL DOOR PADDING ON THE DOOR PANELS ARE SEPARATING. *MJS
VEHICLE SPEED CONTROL,EQUIPMENTAugust 15, 2000
WHEN PRESSING ON ACCELERATOR TO PASS ANOTHER CAR CONSUMERS VEHICLE WILL START JERKING AND SLOWING DOWN. ONCE, ANOTHER CAR WAS COMING ON THE OPPOSITE SIDE, AND CONSUMER CAME CLOSE TO HAVING A COLLISION. LAST YEAR, WHENEVER USING CRUISE CONTROL, AIR CONDITIONER WOULD SHUT OFF. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE SENSOR KIT THROTTLE POSITION, BUT JERKING STILL EXISTS. CONSUMER FEELS THIS IS VERY UNSAFE. *AK
TIRESAugust 15, 2000
TIRE TREAD SEPARATED FROM THE TIRE WHILE DRIVING (DUNLOP CENTENIAL CANYON CLIMBER SIZE 2257R101025).
SERVICE BRAKES, HYDRAULICAugust 14, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO NOTIFICATION, AS A RESULT OF FAILURE THE BRAKE PADS EXPERIENCED EXCESSIVE WEAR AND REQUIRED REPLACEMENT, OWNER IS REQUESTING REIMBURSEMENT OF THE ROTORS AS WELL AS THE PADS (ATTORNEY FOR CONSUMER). *MJS
STEERINGAugust 11, 2000
AT A STOP LIGHT THE ALUMINUM POWER STEERING PUMP BRACKET WHICH CONNECTS THE PUMP TO THE ENGINE BLOCK BROKE COMPLETELY IN HALF. THE PUMP STARTED TO BOUNCE AROUND UNDER THE HOOD WHILE THE BELT WRAPED ITSELF AROUND THE FAN. HAD I BEEN ON THE FREEWAY I WOU
SERVICE BRAKES, HYDRAULICAugust 11, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICAugust 10, 2000
DEFECTIVE REAR BRAKE ROTORS CORRODED. THERE WAS RECALL FOR FRONT ROTORS, AND THIS VEHICLE WAS INCLUDED FOR THAT RECALL. BUT, THE PROBLEM ALSO EXISTED IN THE REAR ROTORS, BUT THEY WERE NOT INCLUDED IN RECALL. PLEASE PROVIDE FURTHER INFORMATION. *AK
TIRESAugust 10, 2000
WHILE DRIVING ABOUT 70 MPH SUDDENLY HEARD A LOUD SOUND COMING FROM RIGHT REAR TIRE, TREAD SEPARATED. BUT CONSUMER KEPT CONTROL OF VEHICLE. *AK TREAD SEPARATED FROM TIRE SUDDENLY CAUSED LOSS OF CONTROL OF VEHICLE. THE TIRE WAS PREVIOUSLY REPAIRED, BUT POSSIBLY THE TIRE MAY HAVE NOT BEEN HOLDING PRESSURE ADEQUALTELY. TIRE SIZE P225/75R15 AND DOT # HYHHATS456. *YH
STEERINGAugust 9, 2000
THIS PITMAN ARM ASSEMBLY FAILED AT LOW MILEAGE. CONSULTATION WITH MECHANICS INDICATED THIS AS VERY UNUSUAL AND COULD POSE A SERIOUS SAFETY HAZARD IF LEFT UNATTENDED.
SERVICE BRAKES, HYDRAULICAugust 8, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS
ENGINE AND ENGINE COOLINGAugust 7, 2000
A CRACK IN EXHAUST MANIFOLD CAUSED EXHAUST TO LEAK IN TO THE VEHICLE. DEALER COULD NOTT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
TIRESAugust 7, 2000
TREAD SEPARATED WHILE DRIVING ON INTERSTATE. TIRE HELD AIR PRESSURE. WIFE (LORI) WAS ABLE TO CONTROL VEHICLE AND PULL OVER SAFELY. BLACKWALL WAS FACING OUT( DOT NUMBER: W2HL 1PY TIRE SIZE: P235/75R15 )
STEERING,ENGINE AND ENGINE COOLINGAugust 7, 2000
FRACTURING OF DEFECTIVE POWER STEERING BRACKET LEAD TO SUDDEN AND COMPLETE LOSS OF POWER ASSIST; SERPENTINE DRIVE BELT ALSO SLIPPED OFF OF PULLEYS, RENDERING GENERATOR, WATER PUMP, AND OTHER MECHANICAL DEVICES INOPERABLE.
STEERINGAugust 7, 2000
COST FOR ME TO REPLACE IS $760. DO NOT UNDERSTAND THIS COMPONENT FAILING WITH THIS LOW MILEAGE. DEALER HAS THIS PART ON NATIONAL BACKORDER. WAS INFORMED BY DEALER THAT THERE IS OVER 100 OF THESE UNITS ON BACKORDER. IT WOULD SEEM THERE IS A PROBLEM WITH THIS PART IF THERE IS SUCH A HIGH BACKORDER AMOUNT. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
SERVICE BRAKES, HYDRAULICAugust 7, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION AND WAS DENIED REIMBURSEMENT FOR UNKNOWN REASONS. *MJS
SUSPENSIONAugust 1, 2000
VEHICLE EXPERIENCED PROBLEMS WITH PULLING WHICH CAUSED THE TIRES TO WEAR PREMATURELY. *MJS
ELECTRICAL SYSTEMAugust 1, 2000
BOTH HORNS SHORTED OUT AND FAILED TO WORK. *MJS
ENGINE AND ENGINE COOLINGAugust 1, 2000
CATALYTIC CONVERTER FAILED CAUSING NOISE. *MJS
ENGINE AND ENGINE COOLINGAugust 1, 2000
WATER PUMP FAILED CAUSING LEAKAGE. *MJS
EQUIPMENTAugust 1, 2000
AIR CONDITIONER EVAPORATOR FAILED CAUSING LEAKAGE. *MJS
SERVICE BRAKES, HYDRAULICAugust 1, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO NOTIFICATION, CONSUMER WAS CHARGED FOR SERVICE. *MJS
SERVICE BRAKES, HYDRAULICJuly 31, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON SEVERAL OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 31, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 29, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULICJuly 28, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 27, 2000
REAR BRAKE ROTORS HAVE CRACKED AND CORRODED TO THE POINT WHERE DEALER CANNOT MACHINE THEM DOWN. ROTORS HAD TO BE REPLACED. *AK FRONT ROTORS WERE REPLACED UNDER RECALL 879. *YH
SERVICE BRAKES, HYDRAULICJuly 27, 2000
WHEN BRAKES ARE APPLIED ON UNEVEN SURFACES THEY WILL NOT WORK PROPERLY. A TECHNICIAN TOLD CONSUMER THAT IT IS A REGULAR SITUATION. *AK *ML
SUSPENSIONJuly 27, 2000
STEEL LEAF SPRINGS ON BOTH SIDES OF THE VEHICLE STARTED BREAKING. *MJS
SERVICE BRAKES, HYDRAULICJuly 27, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON SEVERAL OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 24, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
EQUIPMENTJuly 24, 2000
A/C DRAIN CLOGGED UP, SOAKING CARPET AND ALL INTERIOR OF VEHICLE.SMELL TERRIBLE. DEALER FIXED 2 PREVIOUS TIMES BUT NOW SAYS OUT OF WARRANTY. *AK
POWER TRAINJuly 23, 2000
TRANSMISSION HAD TO BE REBUILT DUE TO INTERNAL FAILURE. VEHICLE WOULD NOT SHIFT CAUSING HAZARD WHILE DRIVING. TECHNICIAN INDICATED THAT TRANSMISSION WAS AUTOMOBILT UNIT AND NOT SUITABLE FOR USE IN SUV FOR TOWING AS INDICATED BY THE MANUFACTURER IN THE OPERATING INSTRUCTIONS. NOT COVERED UNDER WARRANTY. *AK
EQUIPMENTJuly 19, 2000
AIR CONDITIONER (A/C) IS LEAKING FREON. FLUID IS GONE WITHIN A MONTH. WHEN ACCELERATING A/C SHUTS OFF AND AIR BLOWS THROUGH WINDSHIELD. DEALER IS REPLACING THE VALVE, BUT IS NOT CERTAIN IF IT WILL STOP THE LEAK. THE DYE THEY USE ISN'T DETERMINING THE PROBLEM.*AK
SERVICE BRAKES, HYDRAULICJuly 19, 2000
BRAKE SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. *AK
STEERINGJuly 18, 2000
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE HAD FATIGUE FAILURE ON THE STEERING DRIVE PULLEY, RESULTING IN LOSS OF STEERING.*AK
SERVICE BRAKES, HYDRAULICJuly 18, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, RUSTING OF THE ROTORS CAUSED DAMAGE TO OTHER BRAKE COMPONENTS AS WELL. *MJS
SERVICE BRAKES, HYDRAULICJuly 18, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER IS REQUESTING REIMBURSEMENT, ROTORS WERE RUSTED. *MJS
SERVICE BRAKES, HYDRAULICJuly 18, 2000
FRONT BRAKE ROTOR PROBLEM WAS COVERED BY DAIMLER RECALL 879. SEEMS THAT REAR BRAKE ROTORS SHOULD HAVE BEEN COVERED, TOO, SINCE THEY NEEDED TO BE REPLACED FOR THE SAME REASON OF CORROSION. *AK
SERVICE BRAKES, HYDRAULICJuly 17, 2000
FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE (00V-136). YH
EQUIPMENTJuly 17, 2000
AIR CONDITIONER EVAPORATOR FAILED. *MJS
STRUCTUREJuly 17, 2000
HEATER BOX BOLTS AT THE FIREWALL HAD STRIPPED AND REQUIRED RETHREADING. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136). *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, OWNER REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) BRAKE ROTORS, PRIOR TO RECALL NOTIFICAITION, OWNER REQUESTING REIMBURSEMENT. *MJS
STEERINGJuly 13, 2000
VEHICLE WAS A PART OF MANUFACTURER'S RECALL 8125/ STEERING GEAR CRACKED. VEHCLE HAS BEEN AT THE DEALERSHIP FOR MORE THAN TWO WEEKS AWAITING FOR RECALL PARTS FROM MANUFACTURER. VEHICLE WAS UNDRIVEABLE UNITL IT WOULD BE FIXED. CONSUMER HAS CONTACTED MANUFACTURER, WHO HAS NOT GIVEN THE CONSUMER ANY ADDITIONAL SERVICE.*AK
SERVICE BRAKES, HYDRAULIC,POWER TRAINJuly 11, 2000
WHILE DRIVING ON A HIGHWAY REAR WHEELS LOCKED. VEHICLE WAS TOWED TO A DEALER AND TECHNICIAN SAID THAT REAR AXLE HAD BURNED OUT AND NEED TO BE REBUILT.*AK
STEERINGJuly 11, 2000
WHILE DRIVING DOWN A RESIDENTIAL STREET POWER STEERING SUDDENLY DID NOT RESPOND. AFTER LOOKING UNDER THE HOOD I NOTICED THE POWER STEERING PUMP WAS DETACHED FROM THE MOTOR MOUNTING. THIS BRACKET HAD SEPARATED IN THREE PLACES. I TOOK THIS PART TO THE DEALER AND WAS TOLD THAT THEY NEW THIS WAS A DEFECTIVE PART AND THEY HAD ALREADY IMPROVED THESE WITH A NEW BRACKET BUT IT WAS NOT THEIR RESPONSIBILITY TO REPLACE THEM. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED ON A CURVE THIS MAY NOT HAVE BEEN A PLEASANT ENDING AS TOTAL STEERING LOSS WAS EXPERIENCED.*AK
SERVICE BRAKES, HYDRAULIC,EQUIPMENTJuly 11, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
POWER TRAINJuly 10, 2000
VEHICLE VIBRATION AND LOAD ROARING NOISE REPORTED 3 TIMES TO DEALERSHIP. DRIVESHAFT WAS ORDERED BUT THE PARTS WERE ON BACK-ORDER. WE WERE TOLD THE VEHICLE WAS SAFE TO DRIVE, BUT THE DRIVESHAFT VIBRATION CAUSED THE TRANSFER CASE TO BLOW APART ON THE INTERSTATE AT 70MPH. THIS NEARLY CASED THE VEHICLE TO GO OUT OF CONTROL. DEALERSHIP THEN SAID THE FAILURE WAS DUE TO VEHICLE ABUSE, BUT WE HAD AN INDEPENDENT MECHANIC AND OUR AUTO INSUANCE CLAIMS ADJUSTER CERTIFY THAT THE TRANSFER CASE FAILURE WAS DUE TO THE EXCESSIVE VIBRATION OF THE DRIVE SHAFT. THE BOTTOM LINE: DEALERSHIP KNEW WE WERE DRIVING AN UN-SAFE VEHICLE AND TRIED TO COVER THEIR ERROR BY ACCUSING THE CUSTOMER OF VEHICLE ABUSE. *AK
POWER TRAINJuly 9, 2000
THE FRONT AND REAR AXLES BROKE, VEHICLE IS ALSO LOCKED IN 4 WHEEL DRIVE. NLM
POWER TRAINJuly 9, 2000
WHEN SHIFTING TRANSMISSION FROM PARK TO REVERSE, THE TRANSFER CASE SLIPS OUT FROM 4-LOW TO NEUTRAL. *AK
STEERING,SUSPENSIONJuly 6, 2000
DEFECTIVE STEERING BOX HAVE BEEN REPLACED TWICE WITHIN 1 MONTH WHICH IS CAUSING FAILURE OF SWAY BAR.PLEASE PROVIDE FURTHER INFORMATION.*AK
SERVICE BRAKES, HYDRAULICJuly 6, 2000
BRAKE ROTORS REPAIRED PER RECALL NOTIFICATION, HOWEVER AFTER REPAIR, NEEDED TO BE SERVICED DUE TO REPAIR TROUBLE, THE RIGHT FRONT CALIPER HAD THE BRAKE LINE TWISTED AND REPAIRED WRONG. *MJS
POWER TRAINJuly 6, 2000
I WANT TO KNOW IF THE TIME I USED THE TEMPORARY SPARE, IN THE REAR OF THE CAR FOR A FLAT TIRE, HAD ANYTHING TO DO WITH THE REAR DIFFERENTIAL BREAKING. I RODE ON THE TEMPORARY SPARE FOR APPROXIMATLEY 150 MILES AND THE REAR DIFFERENTIAL BROKE DOWN APPROXIMATELY 10 MONTHS LATER.
SERVICE BRAKES, HYDRAULICJuly 6, 2000
VEHICLE HAS EXPERIENCED FAILURE OF THE RECALL COMPONENT ON SEVERAL OCCASIONS, THE FAILURE HAS CAUSED OTHER BRAKE COMPONENTS TO WEAR EXCESSIVELY AS WELL. (00V-136) *MJS
ELECTRICAL SYSTEMJuly 6, 2000
BATTERY REPLACED. *MJS
STEERINGJuly 6, 2000
STEERING DAMPNER LINKAGE FAILURE CAUSING LEAKAGE. *MJS
POWER TRAINJuly 6, 2000
LEFT FRONT CV BOOT TORN AND LEAKING. *MJS
SERVICE BRAKES, HYDRAULICJuly 6, 2000
CONSUMER IS HAVING TROUBLE SCHEDULING APPOINTMENT WITH THE DEALERSHIP IN ORDER TO OBTAIN RECALL REPAIR (99V-340), THE VEHICLE IS EXHIBITING COMPONENT FAILURE AT THIS TIME OF THE BRAKES. *MJS
SERVICE BRAKES, HYDRAULICJuly 6, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT. (00V-136) *MJS
SERVICE BRAKES, HYDRAULICJuly 6, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT (994-340). *MJS
PARKING BRAKEJuly 3, 2000
INTERMITTENTLY WHEN EMERGENCY BRAKE WAS APPLIED IT WOULD RELEASE AUTOMATICALLY. DEALER HAS REPAIRED VEHICLE ONCE; HOWEVER, THE PROBLEM HAS REOCCURRED. *AK
SERVICE BRAKES, HYDRAULICJune 29, 2000
VEHICLE EXPERIENCING PROBLEM WITH FRONT BRAKE PADS WEARING A GROOVE INTO FRONT ROTORS. PADS ARE AVAILABLE FOR INSPECTION. DEALER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICJune 29, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-316) AND IS BEING DENIED REIMBURSEMENT. *MJS
POWER TRAINJune 28, 2000
TRANSMISSION KEEPS SLIPPING OUT OF GEAR INTO LOWER GEAR, CAUSING VEHICLE TO SLOWDOWN UNEXPECTEDLY. CONSUMER MUST PULL OVER AND CHANGE GEAR. DEALER CANNOT DUPLICATE THE DEFECT. *AK *ML
STRUCTUREJune 28, 2000
IN NOVEMBER OF 1998, THE DOOR HINGES WERE REPAIRED UNDER WARRANTY, NOW THE PIN WITHIN THE DOOR HAS FAILED, CAUSING THE DRIVER'S DOOR TO COMPLETELY SEPARATE FROM THE HINGE. *SLC
SERVICE BRAKES, HYDRAULICJune 28, 2000
REAR BRAKE ROTORS ARE SEVERLEY CORRODED, CAUSING MAJOR GROVES ON THE INSIDE AND OUTSIDE OF THE ROTORS. PLEASE GIVE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICJune 26, 2000
REAR BRAKE ROTORS HAVE PREMATURELY CORRODED, CAUSE UNKNOWN. RECALL ISSUED FOR FRONT CORRODED ROTORS. BACK BRAKES AND ROTORS ALSO CHECKED AND THEY WERE ALSO FOUND TO BE CORRODED. REPLACED AT OWNER'S COST. *AK *ML
SERVICE BRAKES, HYDRAULICJune 26, 2000
LEFT ROTORS BOLT COULD BECOME LOOSE. DEALER DID NOT FIND OUT WHAT WAS CAUSING THE PROBLEM.*AK
SERVICE BRAKES, HYDRAULICJune 26, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJune 26, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO NOTIFICATION , ROTORS WERE REPLACED, OWNER REQUESTING REIMBURSEMENT. (00V-136) *MJS
SERVICE BRAKES, HYDRAULICJune 26, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT (00V-136). *MJS
SERVICE BRAKES, HYDRAULICJune 23, 2000
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V136000/ MANUFACTURER'S RECALL 879 CONCERNING FRONT BRAKE ROTORS. DEALER STATED PARTS WERE NOT AVAILABLE.*AK
SERVICE BRAKES, HYDRAULICJune 23, 2000
VEHICLE EXPERIENCED RECALL COMPONENT FAILURE PRIOR TO RECALL NOTIFICATION, AT TIME OF INCIDENT ROTORS WERE PITTED AND FULL OF HOLES, OWNER REQUESTING REIMBURSEMENT. (00V-136) 8MJS
SERVICE BRAKES, HYDRAULICJune 22, 2000
RECALL # 00V136000 DAIMLERCHRYSLER/FRONT BRAKE ROTORS; NO PARTS WERE AVAILABLE TO CORRECT RECALL CAMPAIGN. CONSUMER WAS TOLD THAT PARTS WERE ON NATIONAL BACK ORDER. CONSUMER'S NAME WAS TAKEN AND ADDED TO A LIST OF OTHER WATING CUSTOMERS. *AK *ML
SERVICE BRAKES, HYDRAULICJune 22, 2000
RECALL # 00V136000 DAIMLERCHRYSLER/FRONT BRAKE ROTORS; DEALER HAD NO PARTS TO CORRECT RECALL CAMPAIGN. CONSUMER WAS TOLD THAT PART(S) WERE ON NATIONAL BACK ORDER. CONSUMER WAS ALSO TOLD THAT THEIR CUSTOMERS WOULD BE SERVICED FIRST. PLEASE PROVIDE ANY FURHTER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICJune 22, 2000
THIS PARTICULAR VEHICLE WAS A PART OF MANUFACTURER'S RECALL 10578. HOWEVER, BOTH BACK SIDE ROTORS HAS EXPERIENCED THE SAME PROBLEMS. CONSUMER HAD TO REPLACE BOTH FRONT AND REAR BRAKES.*AK
SERVICE BRAKES, HYDRAULICJune 21, 2000
WHILE STEPPING ON BRAKES AND/OR ACCELERATING, CONSUMER HEARS A GRINDING NOISE. IT'S THE REAR BRAKE ROTORS. *AK
SUSPENSIONJune 21, 2000
CONSUMER WAS PULLING OUT AT 30-35MPH AND STEERED TO THE RIGHT. TIRES WENT INTO A DITCH OFF THE ROAD & VEHICLE FLIPPED 2 TIMES, ENDING ON RIGHT SIDE UP, PERPENDICULAR TO THE ROAD. CONSUMER WOULD BE CALLING THE MANUFACTURER. *AK
POWER TRAINJune 21, 2000
FRONT DIFFERENTIAL WENT OUT AFTER PUTTING NEW TIRES ON FRONT. REPAIRED & WENT 200 MILES & FAILED AGAIN. JEEP STATES THAT SINCE VEHICLE IS ALL WHEEL DRIVE, A 1/2 INCH DIFFERENCE IN CIRCUMFERENCE BETWEEN TIRES WILL CAUSE DRIVE TRAIN FAILURE--HAVE NOT SEEN ANYTHING WRITTEN CONCERNING SUCH CLOSE TOLERANCES--COULD HAVE LOCKED UP AND CAUSED MAJOR ACCIDENT. *AK
ELECTRICAL SYSTEM,INTERIOR LIGHTINGJune 20, 2000
INTERMITTENTLY, FOR THE LAST TWO YEARS, OWNER WOULD EXPERIENCE ALL TYPES OF ELECTRICAL PROBLEMS, SUCH AS, INSTRUMENT PANEL LIGHTS AND DOME LIGHTS GOING OUT. WHEN VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A TIRE RECALL, WIRING HARNESS ON THE REAR LEFT DOOR WAS FOUND BROKEN. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
STEERINGJune 20, 2000
BEARINGS IN THE STEERING COLUMN MALFUNCTIONED, CAUSING A CLICKING NOISE WHEN THE WHEEL WAS TURNED. DEALER HAS INSPECTED THE VEHICLE. *AK
LATCHES/LOCKS/LINKAGESJune 19, 2000
WHILE DRIVING REAR DOOR FLEW OPEN. DOOR WAS STUCK/CLOSED. LATCH HAD BEEN REPLACED 3 TIMES BECAUSE OF RUSTING. DESIGN OF THE LATCH ALLOWED WATER TO JUST SIT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
SEATSJune 19, 2000
CONSUMER'S POWER SEAT TOTATLLY DISCONNECTED FROM THE FLOOR. DEALER HAS REPLACED 47 PARTS IN THE ELECTRICAL PART OF THE JEEP. CONSUMER HAS ALSO BEEN INJURED BECAUSE OF THIS. *AK
SERVICE BRAKES, HYDRAULIC,AIR BAGSJune 19, 2000
WHEN APPLYING BRAKES VEHICLE PULLED TO THE LEFT AND DID NOT STOP. VEHICLE CROSSED THE CENTER LINE, AND HIT ANOTHER VEHICLE HEAD-ON. ALSO, DRIVER'S SIDE AIRBAG DID NOT DEPLOY. DEALER DID NOT LOOK AT VEHICLE. THERE IS CURRENTLY RECALL 0013600 ON THE FRONT BRAKE ROTORS. *AK
POWER TRAINJune 19, 2000
I WAS TOLD BY A MACHANIC THAT THE 5 SPEED MANUAL TRANSMISSION IS KNOWN FOR THIS PROBLEM. IN 1996 JEEP STARTED USING A TOYOTA TRANSMISSION AND THAT SHIFTING 1ST AND 2ND GEAR IS A PROBLEM. I HAVE NOTED THIS PROBLEM AFTER ABOUT 30000 MILES OR SO AND I WAS TOLD BY THE JEEP DEALERSHIP THAT NOTHING WAS WRONG WITH THE TRANSMISSION OR CLUTCH.
SERVICE BRAKES, HYDRAULICJune 12, 2000
REAR ROTORS ARE ABOUT TO GO OUT. THEY ARE EXPERIENCING THE SAME PROBLEMS AS INDICATED IN MANUFACTURER'S RECALL 10578 CONCERNING FRONT ROTORS. *AK
SERVICE BRAKES, HYDRAULICJune 6, 2000
WHEN APPLYING BRAKES ON A WET ROAD JEEP SPRUNG AROUND AND FLIPPED OVER ON DRIVER'S SIDE. OWNER BELIEVED THAT JEEP TURNED OVER DUE TO FAULTY BRAKE ROTORS. THE JEEP WAS TOTALLED. *AK *ML
STRUCTUREJune 6, 2000
DRIVER'S DOOR HINGES WHICH WERE WELDED TO FRAME BROKE OFF, CAUSING DOOR TO FALL OFF. PLEASE PROVIDE FURTHER INFORMATION. *AK
ENGINE AND ENGINE COOLINGJune 1, 2000
EXITED OFF FREEWAY, SLOWED DOWN TO MERGE INTO TRAFFIC. WENT OVER A MANHOLE COVER (NOT A BIG BUMP, NORMAL MANHOLE COVER) HEARD NOISE LIKE THE TIRES PICKED UP A STONE. DROVE 1/2 BLOCK AND HEARD A RUBBING NOISE, DECIDED TO TAKE VEHICLE TO DEALER SINCE IT WAS ONLY A COUPLE OF BLOCKS AWAY. DEALER SAID THAT THE BOLTS ON THE RIGHT SIDE MOTOR MOUNTS SHEARED OFF AND MOTOR WAS HANGING. DEALER SAID THAT THIS IS NOT COVERED BY MFG AND THAT IT WAS CONSIDERED NORMAL WEAR. I FEEL THIS IS A SAFETY PROBLEM, I HAVE NEVER HAD A MOTOR MOUNT BREAK AND LEAVE AN ENGINE HANGING, I HAVE NEVER HAD A MOTOR MOUNT BREAK AT 47,000 MILES. VEHICLE HAS NEVER BEEN TAKEN OFF ROAD, HAS NEVER BEEN DRIVEN ON GRAVEL - IT IS A VERY PAMPERED JEEP! IS THERE ANY RECALL OR SAFETY REGULATIONS ON SOMETHING LIKE THIS? *AK
SERVICE BRAKES, HYDRAULICMay 24, 2000
RECALL 00V136000/FRONT BRAKE ROTORS: VEHICLE EXPERIENCING PROBLEM WITH VIBRATION, TAKEN TO AN INDEPENDENT REPAIR SHOP. CONSUMER WAS INFORMED THAT THAT VIBRATION MAY BE CAUSED BY FAULTY ROTORS. NOTIFIED MANUFACTURER. MANUFACTURER, IN TURN, INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK
SUSPENSIONMay 23, 2000
HEARD A SNAP AND AUTOMOBILE SWERVED TO THE RIGHT, AND LOST CONTROL. THIS HAPPENED WHILE DRIVING AT ABOUT 55 MPH. *AK
POWER TRAINMay 19, 2000
VEHICLE WAS PLACED IN PARK POSITION AND JUMPED OUT OF GEAR INTO REVERSE, ROLLING BACKWARDS, AND CRASHING INTO ANOTHER VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SUSPENSIONMay 3, 2000
LOW RYTHMATIC DRONING NOISE WHEN DRIVING DOWN THE HIGHWAY. DELAR SAYS THIS IS TYPICAL FOR JEEP GRAND CHEROKEES. *AK
POWER TRAINApril 12, 2000
WHEN ACCELERATING FROM A STOP, MY JEEP WILL NOT GO, IT HESITATES BADLY, SEEMS TO HAVE NO POWER. IT DOES THIS DAILY. NOT EVERY TIME FROM A STOP BUT QUITE OFTEN. I HAVE TAKEN THIS TO A DEALER IN GERMANY WHILE STATIONED THERE AND THEY COULD FIND NOTHING WRONG WITH IT OR HAVE ANY EXPLAINATION ON WHAT IS CAUSING THIS PROBLEM. MY JEEP HAS LESS THAN 42,000 MILES ON IT NOW AND WAS UNDER WARRANTY WHEN IT FIRST STARTED DOING THIS, IT HAS BEEN DOING THIS FOR YEARS. IT IS SCARY TO PULL OUT INTO TRAFFIC AND HAVE THE CAR GO NO WHERE, IT IS NOT STALLING, IT SEEMS TO LOOSE GO-POWER, MAYBE NOT ENOUGH FUEL. I HAVE AM THE PRIMARY DRIVER OF THIS VEHICLE AND HAVE TO DEAL WITH THIS VERY OFTEN. IS ANYONE ELSE HAVING THIS PROBLEM? PLEASE HELP. *AK
SEAT BELTSApril 10, 2000
DRIVERS AND PASSENGERS SIDE SEAT BELTS FAILED TO RETRACT. YH
UNKNOWN OR OTHERApril 7, 2000
I WOULD LIKE TO KNOW IF THE PROBLEM CAN BE FIXED, AND SEE IF THERE WAS A RECALL ON THIS VEHICLE. WHAT I REALLY WANT TO KNOW IS CAN WE GET SOME INFORMATION ON WHAT TO DO ABOUT THESE FEW PROBLEMS . THIS VEHICLE WAS A MOTHER'S DAY GIFT. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
STRUCTUREApril 5, 2000
DRIVER'S DOOR WAS COMING OFF FROM BROKEN WELD. DEALER WAS NOT CONTACTED AT THIS TIME. *AK
SERVICE BRAKES, HYDRAULICMarch 30, 2000
BRAKE ROTORS REPLACED BY DEALER DUE TO CORROSION, VEHICLE IS NOT COVERED UNDER RECALL (99V340000) DUE TO MODEL YEAR. NLM
VISIBILITYMarch 28, 2000
REAR WINDSHIELD WIPER FLUID DOES NOT COME OUT WHEN CONSUMER PRESSES THE BUTTON TO CLEAN THE WINDSHIELD, BECAUSE OF A PIECE OF THE ASSEMBLY THAT CRACKED AND BROKE OFF. DEALER IS AWARE OF THE PROBLEM. THE REAR WINDSHIELD WIPER FLUID ASSEMBLY NEEDS TO BE REPLACED IN ORDER TO CORRECT IT. *AK.ET.
ENGINE AND ENGINE COOLINGMarch 25, 2000
DURING ROUTINE SERVICE, DEALER NOTICED CRACKED EXHAUST MANIFOLD. NOTED THIS WAS A SAFETY PROBLEM IN THAT CO COULD ENTER THE VEHICLE INTERIOR. THIS IS A PREMATURE FAILURE OF A KEY PART OF OF THE SYSTEM. *AK
FUEL SYSTEM, GASOLINEMarch 24, 2000
VEHICLE EXPERIENCED LEAKAGES FROM FUEL FILLER NECK WHILE FILLING UP FUEL TANK. DEALER WAS NOT CONTACTED AT THIS TIME. *AK
ENGINE AND ENGINE COOLINGMarch 23, 2000
FELT A THUNK BENEATH THE JEEP, DISCOVERED THE BOLTS HOLDING THE ENGINE IN PLACE (3) HAD SHEARED OFF ALLOWING THE ENGINE TO DROPDOWN ON ONE SIDE.
STRUCTUREMarch 21, 2000
PANELS ON THE INSIDE OF THE DOOR KEPT COMING APART. EACH TIME DOOR WAS OPENED THE PANELS CAME DOWN, CAUSING THE FOAM TO BE EXPOSED. CHILD PULLED FOAM OUT & STUFFED IT IN HIS MOUTH. FRONT PANELS ON THE DOORS WERE REPAIRED. HOWEVER, REAR DOORS PANELS ARE CURRENTLY HAVING THE SAME PROBLEM AS THE FRONT. CONTACTED MANUFACTURER & INFORMED CONSUMER NOTHING COULD BE DONE, BUT KNEW OF PROBLEM. *AK
SUSPENSIONMarch 21, 2000
WHENEVER DRIVING BETWEEN 40-50MPH VEHICLE WOULD SHIMMY. BEEN TO DEALERSHIP AT LEAST 15 TIMES FOR VIBRATION. DEALERSHIP CLAIMED VEHICLE JUST PULSATED. VEHICLE ACTUALLY SHOOK HARD. MECHANIC COULD NOT LOCATE PROBLEM. *AK
SEAT BELTSMarch 21, 2000
I BEGAN HAVING PROBLEMS WITH THE SEATBELTS ON THE FRONT RIGHT PASSENGER SIDE AND ALSO NOTICE ONE IN THE BACK SEAT AS WELL. THE SEATBELTS BEGAN RETRACTING SLUGGISHLY. IT IS NOW TO THE POINT WHERE THE FRONT PASSENGER SIDE DOES NOT RETRACT AT ALL. I TOOK THE JEEP INTO TROY AIKMAN AUTO MALL IN FORT WORTH, TEXAS ON MARCH 16, 2000 TO HAVE ALL THE SEATBELTS LOOKED AT. I WAS TOLD THAT ALL FOUR SEATBELTS WERE GOING OUT AND NEEDED TO BE REPLACED. I CONTACTED CHRYSLER CUSTOMER SERVICE AT 1-800-992-1997 AND REPORTED WHAT I BELIEVED TO BE DEFECTIVE SEATBELTS. CHRYSLER HAD A REP IN MY AREA LOOK AT MY FILE AND REPORTED BACK TO CHRYSLER THAT THEY WOULD PAY ONE-HALF OF THE COSTS INVOLVED. THEY WERE DOING THIS AS A "GOOD-WILL GESTURE" BECAUSE OF THE MILEAGE ON MY VEHICLE. I HAVE PURCHASED 2 OTHER JEEPS, THE LAST ONE PURCHASED IN 1988 AND SOLD IN 1996 WHEN I PURCHASED MY CURRENT ONE. I HAVE NEVER HAD ANY PROBLEMS WITH ANY OF THE OTHER SEATBELTS AND THE MILEAGE ON MY 1988 WAS APPROX. 150,000 MILES. I WOULD APPRECIATE YOUR REVIEW OF THIS MATTER AND ADVSING ME OF SAME. THANK YOU. *AK
AIR BAGSMarch 6, 2000
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALLED. *AK
ELECTRICAL SYSTEMFebruary 24, 2000
AS STATED EARLIER REPEATED FUSE FAILURE WORRIED ABOUT ELECTRICAL FIRE. *AK
VISIBILITY,AIR BAGS,STRUCTUREFebruary 23, 2000
AIR BAG LIGHT COMES ON, DOOR LOCKS CYCLE AND WINDOWS WILL NOT OPERATE. THE ONBOARD COMPUTER RECORDS THE FAULT. THIS HAS OCCURED MANY TIMES OVER THE LAST 28,000 MILES. THE DEALER HAS REPLACED MOST OF THE AIR BAG ELEMENTS TWICE AND THE DOOR LOCK SWITCHES. THE JEEP HAS BEEN TO THE DEALER 9 TIMES, WORKED ON FOR 59 DAYS, DRIVEN BY THE DEALER 1141 PLUS MILES AND THE FAILURE OBSERVED BY THE DEALER. THE FAILURE STILL EXISTS.
SERVICE BRAKES, HYDRAULICFebruary 22, 2000
AFTER HAVING THE BRAKE PADS REPLACED DEALER NOTICED ROTORS WERE RUSTING OUT OR FLAKING WHICH WAS CREATING AN UNSAFE CONDITION. ALSO, DUE TO THE BRAKE ROTORS FLAKING, HUB MAY EVENTUALLY SEPARATE FROM THE ROTORS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
STRUCTUREFebruary 22, 2000
RAIN WATER LEAKS IN UNDER DASH ON DRIVER'S SIDE SOAKING FLOORBOARD. FEET BECOME WET MAKING BRAKE AND GAS PEDALS SLIPPERY. DEALER ATTEMPTED TO FIX TWO TIMES UNDER WARRANTY, BUT DEALER AND CHRYSLER CORP. REFUSE TO FIX PROBLEM NOW THE VEHICLE IS NOT UNDER WARRANTY. THE LEAK IS MOST SEVERE WHEN VEHICLE IS PARKED DURING HEAVY RAIN. *AK
POWER TRAIN,VEHICLE SPEED CONTROLFebruary 12, 2000
PURCHASED VEHICLE FROM MCCUNE CHRYSLER-PLYMOUTH-JEEP AS A PREVIOSLY OWNED VEHICLE THAT JUST FINISHED A LEASE. ON 02/08/2000, WHILE DRIVING HOME FROM BOWLING, THE TRANSMISSION WOULD NOT UPSHIFT CAUSING THE ENGINE RPMS TO CLIMB TO 4-5,000 RPM'S (CONTINUED HOME, 7 MILES). WIFE NEXT DAY 02/09/2000, TOOK KIDS TO SCHOOL AND ON THE FREEWAY TO HER MOM'S HOUSE ( A DISTANCE OF ONLY 5 MILES), TRANSMISSION FAILED TO STAY ENGAGED, SHE CREPT HOME AT ABOUT 5-15 MPH. THIS TRANSMISSION WAS SERVICED EVERY 12-18,000 MILES. THE LAST SERVICE DONE WAS AT 70,150 MILES, (ATF+3, FILTER&GASKET)FAILURE HAPPENED AT 77,740 MILES, I WAS STUNNED! I CALLED MCCUNE AND ASKED IF THERE WAS A RECALL AND IF THERE WAS ANYTHING THAT THEY CAN DO, I WAS GIVEN AN ESTIMATE OF $2,200+, AND WAS TOLD THERE WAS NO RECALL. I TOOK THE JEEP DOWN TO A LOCAL TRANSMISSION SHOP (CORONAS TRANSMISSION) AND WAS TOLD THAT THE TRANSMISSION WAS "BURNT UP". WENT TO GET A SECOND OPINION AT AAMCO, GIVEN ESTIMATE OF $1800+. I WAS SO DISAPPOINTED THAT A "TOP-OF-THE-LINE JEEP GRAND CHEROKEE LIMITED 4X4" FAILED TO PERFORM AT SUCH A LOW MILEAGE. IN MY DISHEARTENED STATE, ON 02/11/2000 I TRADED MY PRIDE AND JOY (TOOK A HEAVY LOSS) FOR A FORD EXPEDITION XLT. AS MUCH AS I LOVED MY JEEP'S STYLING, PERFORMANCE AND LUXURY, I WILL NEVER BUY ANOTHER. *AK
SERVICE BRAKES, HYDRAULICFebruary 7, 2000
WHILE DRIVING ABOUT 40 MPH STEPPED ON BRAKE PEDAL TO REDUCE SPEED OR TO STOP VEHICLE, HE COULD FEEL PEDAL PULSATING. WHEN THE MILEAGE IS 9000 OR 10000 FRONT ROTORS WILL HAVE TO BE REPLACED. *AK
STRUCTUREFebruary 7, 2000
ALL DOORS ARM REST BOLSTERS HAVE SEPARATED ON SEVERAL OCCASIONS. YH
EQUIPMENTFebruary 7, 2000
AIR CONDITIONER ODOR, EVAPORATOR COIL REPLACED. YH
STRUCTUREFebruary 4, 2000
LEFT AND RIGHT DOOR ARM REST BRACKETS NEED TO BE METAL RATHER THAN PLASTIC INORDER TO STAND PRESSURE. YH
SUSPENSIONFebruary 3, 2000
VEHICLE SWERVED AND ROLLED OVER DUE TO A BALL JOINT COMING OUT OF SOCKET. DEALER HAS NOT SEEN VEHICLE.
STEERINGFebruary 2, 2000
STEERING FAILURE DUE TO POOR CASTING ON THE REAR MOUNT BOLT FOR THE STEERING GEAR BOX, RESULTING IN SHEARING OF THE FORWARD MOUNT BOLT WHICH RELEASED THE ASSEMBLY. DEALER HAS BEEN NOTIFIED. *AK
ELECTRICAL SYSTEMJanuary 27, 2000
WHILE DRIVING THE DASHBOARD LIGHTS GO OFF THEN ALL LIGHTS, ON THREE OCCASIONS CONSUMER HAS EXPERIENCED LOSS OF CONTROL WHEN ELECTRICAL MALFUNCTION OCCURS, POSSIBLE SHORT IN THE DASHBOARD ELECTRICAL HARNESS. *MJS
ENGINE AND ENGINE COOLINGJanuary 24, 2000
WHEN IT'S COLD OR DAMP VEHICLE WOULD STALL WHILE TRAVELING. DEALER HAS BEEN NOTIFIED, AND CAN'T DUPLICATE PROBLEM. PLEASE PROVIDE FURHER INFOMATON. *AK
ENGINE AND ENGINE COOLINGJanuary 24, 2000
WHILE DRIVING ABOUT 35 MPH THE ENGINE WILL STALL WITHOUT A WARNING. CONSUMER HAD TO PULL TO THE SIDE, THEN TRIED TO RESTART ENGINE, BUT IT DID NOT START. *AK
STEERINGJanuary 22, 2000
STEERING GEAR BOX SHAFT WOBBLES, CAUSING THE VEHICLE TO WONDER WHILE DRIVING. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
EXTERIOR LIGHTINGJanuary 22, 2000
WHEN ADJUSTING HEAD LIGHTS FROM HIGH TO LOW BEAMS, AND WHEN THE DIMMER IS ADJUSTED, HEADLIGHTS BECOME INOPERATIVE, CAUSING POOR DRIVER VISIBILITY. CONSUMER HAS CONTACTED THE DEALER. *AK
ENGINE AND ENGINE COOLINGJanuary 18, 2000
EXHAUST MANIFOLD DOES NOT CRACK UNLESS THEY IS DEFECTIVE OR INSTALLED INCORRECTLY. IT IS ODD THAT THIS PART WAS STOCKED BY THE DEALER AND THE PERSON BEHIND THE COUNTER NEW THE PRICE ($640.00) WITHOUT LOOKING IT UP. IF THIS IS SOMETHING THAT IS COMMON TO THEIR PRODUCT THEY SHOULD BE RESPONSIBLE FOR REPAIRS. IF IT IS LEFT UNFIXED EXHAUST FUMES WILL ENTER THE PASSENGER COMPARTMENT. THANK YOU. *AK
ENGINE AND ENGINE COOLINGJanuary 18, 2000
HEAED GASKET BLEW. YH
POWER TRAINJanuary 18, 2000
ODOMETER HAS BEEN ROLLED BACK. YH
AIR BAGSJanuary 18, 2000
CONSUMER HAD THE AIR BAG CHEMICAL SPRAY IN FACE AND CHEST INADVERTENTLY WHILE VEHICLE WAS IN PARK, AIR BAG DID NOT EVEN PARTIALLY DEPLOY, SINCE THIS INCIDENT THE CONSUMER HAS BEEN VERY ILL. NLM
ENGINE AND ENGINE COOLINGJanuary 17, 2000
WHEN HITTING A BUMP AT 35 MILES AN HOUR CAR MADE A NOISE WHICH SOUNDED LIKE THE MUFFLER FELL OFF. LOOKING AT ENGINE, IT WAS TILTED AND SITTING ON DISTRIBUTOR. MECHANIC HAD NEVER SEEN ANYTING LIKE IT. *AK
SERVICE BRAKES, HYDRAULICJanuary 5, 2000
WHILE APPLYING BRAKES CONSUMER NOTICED GRINDING NOISE . DEALER HAS BEEN NOTIFED. PLEASE PROVIDE FURTHER INFORMATON. *AK
POWER TRAIN,STRUCTUREJanuary 5, 2000
1) DIFFERENTIAL RING & PINION GEAR FAILING. CAUSES SIGNIFICANT PULSATION/VIBRATION, MOST SEVERE AT 50-70 MPH. HAS WORSENED OVER PAST MONTH. AWAITING REPLACEMENT (2) WHILE ACCELERATING, TRANSMISSION SHIFTS BACK AND FORTH BTWN 1ST AND 2ND 2-3 TIMES TIMES BEFORE FINALLY SETTLING INTO 2ND. (3) 4WD TRANSFER CASE VERY HARD TO GET INTO FULL TIME 4WD. ALSO, VERY HARD TO GET OUT OF ANY 4WD MODE (BACK TO 2WD). INDICATOR SHOWS 2WD MODE WHEN TRUCK STILL IN 4-WD, REQUIRES VIOLENT REVERSING TO GET OUT OF 4WD. (4) LEFT REAR DOOR INTERIOR VINYL PANEL HAS COME APART TWICE, REPAIRED BOTH TIMES.
UNKNOWN OR OTHERJanuary 5, 2000
DRIVING ALONG NORMALLY, ALL OF A SUDDEN MY WIFE FLIPPED OUT ON ME FOR NO GOOD REASON. STOPPED THE JEEP. SHE GOT OUT. SAID SHE WAS LEAVING ME AND THE KIDS. NOW UNABLE TO LOCATE MY GIRLFRIEND. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
STRUCTUREJanuary 4, 2000
DEFECTIVE PAINT. PAINT HAS "SPYDER" CRACKS ON 100% OF THE ENGINE HOOD AND ON 25% OF THE REMAINDER OF THE VEHICLE. THESE CRACKS HAVE INCREASED IN NUMBER AND SIZE SINCE PURCHASE OF VEHICLE.
AIR BAGS,SEAT BELTSJanuary 3, 2000
NOT DEPLOYMENT OF AIRBAG AND FAILURE OF SAFETY BELT TO RESTRAIN THE DRIVER DURING AN ACCIDENT RESULTED IN A BROKEN STERNUM, CHEST, NECK AND LEG TRAUMA. NLM
SERVICE BRAKES, HYDRAULICJanuary 3, 2000
DURING ABRUPT STOP THE CONSUMER APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWNRESULTING IN AN ACCIDENT, THE CONSUMER DID HAVE REPAIRS ON THIS VEHICLE DUE TO RECALL 00V-136 AND IS QUESTIONING IF THIS COULD BE WHAT CAUSED THE FAILURE THIS TIME. *SLC
SERVICE BRAKES, HYDRAULICJanuary 3, 2000
THE BRAKE ROTORS CRACKED AND FELL OFF RESULTING IN BRAKE FAILURE WHICH CAUSED VEHICLE COLLISION AND INJURY TO CONSUMER, RECALL (00V-136) WAS NOT COMPELETED PRIOR TO ACCIDENT AND CONSUMER IS REQUESTING REIMBURSEMENT FOR DAMAGES. *CJ
SUSPENSIONDecember 20, 1999
SPINDLE AND BALL JOINTS ON THE DRIVER SIDE ARE VERY LOOSE AND ABOUT TO BREAK WHICH MAY CAUSE LOSS OF VEHICLE CONTROL AND CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROLDecember 17, 1999
MULTIPLE REAR AXLE PROBLEMS, EACH DIAGNOSED BY OWNER PRIOR TO FAILURE. (THE DEALER DIDN'T WANT TO ADMIT THERE WAS A PROBLEM) THIS VEHICLE HAS AVERAGED ONE NEW REAR AXLE EVERY YEAR, INCLUDING THIS YEAR WHICH I AM WAITING ON PARTS. THE ENGINE'S FAULTY MASS AIRFLOW SENSOR QUIT OPERATION WHILE DRIVING DOWN THE ROCKY MOUNTAINS ON SOME SWITCHBACK ROADS. THE ENGINE ABRUBTLY QUIT RUNNING, CAUSING THE VEHICLE TO LOOSE STEERING AND BRAKING CONTROL. ONLY QUICK THINKING BY USING THE PARKING BRAKE SAVED THE FOUR PEOPLE IN THE VEHICLE FROM EMINENT DEATH. THE ENGINE RELUCTANTLY RESTARTED AFTER A FEW SECONDS AND WE CONTINUED DOWN THE MOUNTAINS. HOWEVER, A FEW MINUTES LATER THE ENGINE DIED WITHOUT WARNING FOR A SECOND TIME AND WE WERE FORCED TO HOLD THE JEEP ON THE MOUNTAINSIDE WITH THE PARKING BRAKE ENGAGED. I CAN'T BELIEVE NO ONE HAS DIED FROM THIS VEHICLE! THIS SITUATION HAS OCCURED ON TWO SEPARATE TRIPS, APPROXIMATELY ONE YEAR APART, AFTER REPROGRAMMING THE ENGINE MANAGEMENT COMPUTER, AND REPLACING THE MASS AIRFLOW SENSOR AND REMAPPING THE ENGINE MANAGEMENT COMPUTER FOR A SECOND TIME. FOR THE FIRST TWO YEARS I OWNED THIS VEHICLE, IT WAS IN THE SHOP OVER 36 TIMES FOR WARRANTY RELATED REPAIRS. WHAT A PIECE OF JUNK!( DOT NUMBER: TIRE SIZE: P225/65R16 )
ENGINE AND ENGINE COOLINGDecember 15, 1999
THE RIGHT SIDE ENGINE MOUNT BROKE, CAUSING THE ENGINE TO DROP OUT OF PLACE WHILE DRIVING. DEALER HAS BEEN CONTACTED. *AK
AIR BAGS,SEAT BELTSDecember 8, 1999
JEEP WAS STRUCK ON PASSENGERS SIDE, JEEP STRUCK ANOTHER TRUCK HEAD-ON, HITTING MORE OF THE FRONT PASSENGERS SIDE, CAUSING HOOD DAMAGE/BROKEN WINDSHIELD, AND DRIVERS GEARS TO COME OUT. DRIVER BROKE STERNUM IN TWO PLACES DUE TO SAFETY BELT NOT WORKING AND AIRBAGS NOT COMING OUT. JEEP WAS TOTALLED OUT. *AK( DOT NUMBER: TIRE SIZE: P225/70R16 )
SERVICE BRAKES, HYDRAULICDecember 7, 1999
A HOLE DEVELOPED IN THE BRAKE LINE, CAUSING A LOSS OF BRAKING, WHICH RESULTED IN A COLLISION. MANUFACTURER HAS BEEN NOTIFIED. *YC
POWER TRAINDecember 5, 1999
WHEN VEHICLE IS COLD, IT DOES NOT SHIFT FROM SECOND TO THIRD GEAR PROPERLY,CAUSING LOSS OF POWER
EQUIPMENTDecember 3, 1999
A/C CONDENSOR FAILED. YH
AIR BAGSDecember 2, 1999
WHILE ENTERING AN INTERSECTION AT 35 MPH, ANTOHER VEHICLE HITS PASSENGER SIDE OF VEHICLE. UPON IMPACT, BOTH AIRBAG'S EXPERIENCED NO DEPLOYMENT AND SET BELT FAILED. VEHICLE WAS TOTALED. DRIVER SUFFERED CHEST/ NECK & LEG TRAUMA. *AK *YC
SUSPENSIONDecember 1, 1999
MY SON WAS INVOLVED IN A ROLL OVER ACCIDENT WHILE SWERVING TO AVOID A DEER. THE JEEP DID A SLOW ROLL ONTO ITS ROOF. THE SPEED INVOLVED WAS NOT VERY HIGH BECAUSE THE JEEP DID NOT SLIDE FOR ANY DISTANCE ON THE ROOF. ALL REPAIRS HAD BEEN COMPLETED WHEN WE NOTICE A THUMPING NOISE IN THE LEFT FRONT OF THE JEEP WHILE DRIVING OVER BUMPS. IT TOOK A NUMBER OF MONTHS TO DETERMINE THAT THE NOISE WAS COMING FROM THE LEFT FRONT SWAY BAR LINK. THE LINK HAS A BALL JOINT PROTECTED BY A RUBBER BOOT. THE BOOT HID THE FACT THAT THE BALL WAS LOOSE FROM THE SOCKET AND THE NOISE WAS THE BALL SLAMMING IN AND OUT OF THE SOCKET. I PERSONALLY REPLACED THE LINK NOT MAKING THE CONNECTION TO THE ROLL OVER ACCIDENT UNTILL SOME TIME LATER. DURING A DISCUSSION WITH MY INSURANCE COMPANY IT DAWNED ON ME THAT THE LINK MAY HAVE CONTRIBUTED TO THE ROLL OVER. THE JEEP ROLLED TO THE RIGHT. IF THE BALL JOINT ON THE LEFT FRONT SWAY BAR SEPARATED DURING MY SON'S ATTEMPT TO AVOID THE DEER THEN A SIGNIFICANTLY LARGER BODY ROLL ANGLE WOULD HAVE BEEN ALLOWED WITHOUT THE COUNTERING EFFECTS OF THE SWAYBAR. I FEEL THIS PROBLEM HAS A SIGNIFICANT EFFECT ON THE VEHICLES CAPABILITY TO LIMIT BODY ROLL DURING AN ATTEMPT TO SWERVE AND AVOID A ROAD HAZARD OF ANY KIND. JEEP HAS COMPLETELY REDISIGNED THE SWAYBAR LINK ON NEWER GRAND CHEROKEES. THE BALL JOINT SWAYBAR LINK ON THE 1996 MODEL HAS NOT BEEN REPLACED BY ANOTHER PART AND IS STILL OUT THERE ON ALL 1996 GRAND CHEROKEES. I FEEL THAT THIS IS A SIGNIFICANT SAFETY HAZARD AND AM THANK FULL THAT MY SON WAS NOT TRAVELING AT A HIGHER SPEED WHEN THE ROLL OVER OCCURRED. *AK
POWER TRAINNovember 30, 1999
THE TRANSFER CASE FAILED AND REMOVAL SHOWED CONSIDERABLE DAMAGE DUE TO LACK OF FLUID. THE COMPONENTS WERE DRY, AND THERE WAS NO SIGN OF LEAKAGE AT ANY TIME IN THE PAST. THE MECHANICS DOING THE REPAIRS BELIEVE THAT INSUFFICIENT FLUID WAS ADDED WHEN SOLD. *AK
POWER TRAINNovember 26, 1999
I HAVE HAD MY VEHICLE FOR 3 YEARS. DURING THIS PERIOD, THE TRANSFER CASE HAS BEEN REPLACED 3 TIMES. THIS IS A MAJOR COMPONENT OF MY CAR AND IT SHOULD NOT HAVE HAD TO BE REPLACED THIS SOON AND THIS OFTEN.
POWER TRAINNovember 13, 1999
VEHICLE JUMPED OUT OF PARK AND BACKED UP KNOCKING THE CONSUMER DOWN AND RUNNING OVER HIS LEG, CONSUMER NOTED SEVERAL COMPLAINTS ON THE POWER TRAIN, CONSUMER HAS PERMANENT DAMAGE TO HIS LEG AS A RESULT OF THIS ACCIDENT.*ET
SERVICE BRAKES, HYDRAULICNovember 9, 1999
BRAKES ARE RELEASED BY ABS SYSTEM AS VEHICLE IS BRAKING ONCE A SLOW SPEED IS REACHED, CAUSING IT TO DRIFT FORWARD. OCCURS INTERMITTENTLY.
SERVICE BRAKES, AIRNovember 1, 1999
LEFT FRONT BRAKE ROTOR COMPLETELY SEPARATED & SHATTERED -RIGHT FRONT ROTOR SEVERLY CORRODED -SAME AS EA99-014
SUSPENSION,FUEL SYSTEM, GASOLINE,VISIBILITYOctober 29, 1999
FRONT SWAY BAR LINK AND BUSHING FAILED. ALSO, REAR WINDSHIELD WIPER MOTOR FAILED. *AK
VISIBILITYOctober 29, 1999
REAR WINDSHIELD WIPER MOTOR FAILED. YH
FUEL SYSTEM, GASOLINEOctober 29, 1999
FUEL PUMP FAILED. YH
SUSPENSIONOctober 29, 1999
FRONT SWAY BAR LINK AND BUSHING FAILED. YH
VISIBILITYOctober 29, 1999
REAR WINDSHIELD WIPER MOTOR FAILED. YH
FUEL SYSTEM, GASOLINEOctober 29, 1999
FUEL PUMP FAILED. YH
SUSPENSIONOctober 29, 1999
FRONT SWAY BAR LINK AND BUSHING FAILED. YH
VISIBILITYOctober 29, 1999
REAR WINDSHIELD WIPER MOTOR FAILED. YH
FUEL SYSTEM, GASOLINEOctober 29, 1999
FUEL PUMP FAILED. YH
POWER TRAINOctober 28, 1999
WAS TOWING A TRAILER & STARTED SMELLING BURNING ODOR. STOPPED VEHICLE TO CHECK & FOUND NOTHING. STOPPED AT GAS STATION & NOTICED TRAILER COVERED WITH BLACK OIL. THE REAR DIFFERENTIAL GEARS BROKE. WAITED FOR PARTS TO BE ORDERED & REPAIRS DONE TO JEEP. THIS PROBLEM HAS HAPPENED AT LEAST 4 TIMES. THE GEARS & REBUILT DIFFERENTIAL WERE REPLACED TWICE BEFORE. *AK
SERVICE BRAKES, HYDRAULICOctober 25, 1999
RIGHT AND LEFT BRAKE ROTORS DETACHED FROM WHEEL HUB AT SAME TIME CAUSING COMPLETE LOSS OF FRONT BRAKES. CAR HAD TO BE STEERED ONTO SHOULDER TO AVOID COLLISION
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,STRUCTURE,UNKNOWN OR OTHEROctober 24, 1999
SUNROOF RUSTED OUT- REPLACED BY DEALER, AUTOMATIC DOOR LOCKS FAILED AND VINYL PANELING PEELED- BOTH THING REPLACED BY DEALER. CHECK ENGINE LIGHT CAME ON FOR NO REASON- SENSOR REPLACED TWICE BY DEALER.
FUEL SYSTEM, GASOLINEOctober 22, 1999
CONSUMER CAR WOULD NOT START. CONSUMER WAS STRANDED IN THE MIDDLE OF NO WERE.
FUEL SYSTEM, GASOLINEOctober 22, 1999
CONSUMERS CAR FUEL PUMP FAILED AND CONSUMER WAS UNABLE TO START CAR FUEL HAD LEAKED. TO TO DEALER AND THEY REPLACED PUMP AND IT BROKE AGAIN. DLR TOLD CONSUMER WOULD NEED TO REPLACE THE WHOLE FUEL TANK.
SUSPENSION,AIR BAGS,VEHICLE SPEED CONTROLOctober 15, 1999
ON AUGUST 28, 1999, WHILE DRIVING, THE STEERING WHEEL AND FRONT TIRES BEGAN SHAKING VIOLENTLY, THE VEHICLE WENT OUT OF CONTROL AND JUMPBED THE CURB ON THE HIGHWAY, THERE WAS NO DAMAGE DONE TO THE VEHICLE, HOWEVER THE DRIVER WHO IS PREGNANT EXPERIENCED CRAMPING IN THE STOMACH AND WAS ORDERED BY HER DOCTOR TO SPEND THE WEEKEND IN BED. THE DEALER STATED THAT THE STEERING GEAR WAS WORN, THE CENTER LINK NEEDED REPAIR, AND THAT BOTH TIE RODS NEEDED REPLACED. ON OCTOBER 9, 1999, THE VEHICLE HIT A SINK HOLE CAUSING IT TO SHAKE VIOLENTLY AND FOR THE FRONT END TO WOBBLE, THE VEHICLE HIT A GUARDRAIL AND DAMAGE WAS DONE TO THE VECHILE. THE CRUISE CONTROL DIDN'T WORK PROPERLY. THE AIRBAG LIGHT WAS ILLUMINATED.
AIR BAGSOctober 14, 1999
CONSUMER REARENED ANOTHER VEHICLE AT A 35-45 MPH IMPACT WITHOUT APPLYING BRAKES , DUAL AIRBAGS DID NOT DEPLOY, CAUSING SAFETY A HAZARD. VEHICLE SUSTAINED $7,000 OF DAMAGE TO FRONT END ALONE. *AK
POWER TRAINOctober 11, 1999
THE REAR PINION BEARING ON MY GRAND CHEROKEE IS GOING BAD.......THIS WOULD NOT SEEM TO BE A PROBLEM IF NOT FOR THE FACT THAT EVERY MECHNAIC I SPEAK TO TELLS ME THE PROBLEM IS VERY WIDESPREAD. THIS IS A PROBLEM ACCORDING TO THE MACHANICS THAT SHOULD BE RECALLED. I SPOKE TO THE LOCAL JEEP DEALER ,EVEN THEY AGREE THE PROBLEM IS WIDESPREAD, YET NOTHING IS BEING DONE BY CHRYSLER CORP TO FIX THE PROBLEM!
POWER TRAINOctober 11, 1999
THE REAR CARRIER BEARING IN MY 1996 JEEP GRAND CHEROKEE IS BAD....THIS WOULD NOT BE A PROBLEM BUT I HAVE BEEN TOLD BY MANY DIFFERANT MECHANICS INCLUDING THREE LOCAL CHRYSLER DEALERS THAT THIS IS A WIDESPREAD PROBLEM THAT SHOULD HAVE BEEN RECALLED. I REPORTED EARLIER THAT IT WAS A PINION BEARING , THAT WAS IN ERROR, IT IS THE REAR CARRIER BEARING. WHAT CAN I DO TO REPORT THIS TO CHRYSLER CORP AND IS THERE ANY INFO YOU CAN GIVE ME TO ASSIST MY PROBLEM.
FUEL SYSTEM, GASOLINEOctober 7, 1999
NO SUMMARY.
POWER TRAINOctober 7, 1999
TRANSMISSION SLIPS AT START-UP & COLD WEATHER
TIRESOctober 5, 1999
MANUFACTURER RECALL SPARE TIRE, HOWEVER SIZE IS SMALLER THAN OTHER SIZED TIRES. MJS
STRUCTUREOctober 1, 1999
PULLED ON TO HIGHWAY FROM DRIVEWAY PROCEED ABOUT 1 BLOCK WHEN THE HOOD FLEW VOILENTLY OPEN. THERE WERE NO CARS IN FRONT OF ME AND A TRUCK AND 2 AUTOS BEHIND ME I GOT THE JEEP TO THE SIDE OF THE ROAD AND STOPPED. THE SAFETY LATCH AND THE REGULAR LATCH FAILED. I AM BEING TOLD IT IS NOT A PROBLEM AND THEREFORE THE MANUFACTER IS NOT GOING TO TAKE ANY RESPONISIBLITY FOR THE $1067 BODY SHOP ESTIMATE OR MY FRAYED NERVES. I FOUND TWO OR 3 OTHER HOOD PROBLEMS LISTED ON YOUR WEBSITE BUT CAN TELL IF THEY ARE SIMILAR. THANKS FOR ANY LIGHT YOU CAN SHED ON THIS PROBLEM. I AM LEFT WITH THE FEELING FROM THE JEEP PEOPLE THAT I DID SOMETHING WRONG AND THEY DON'T CARE TO HELP. THE SAFETY LATCH NEVER CAUGHT OR AT LEAST IT DIDN'T HOLD , AND THERE WAS NOT EVIDENCE OF DAMAGE TO EITHER LATCH.
TIRESSeptember 30, 1999
RECALL 98V006000 FOR 1996 GRAND CHEROKEE TEMPORARY SPARE TIRE. REPORTING OF THE SAME CONDITION FOR THIS VEHICLE. TEMPORARY SPARE TIRE WHEN USED CAUSES THE FRONT AXLE TO OVERHEAT AND FORCE AXLE FLUID OUT OF SEALS, WHICH RESULTS IN A FIRE. DEALER / MANUFACTURER NOTIFIED AND REFUSED TO ACCEPT RESPONSIBILITY. CAN NHTSA HELP IN THIS PROBLEM. *AK
POWER TRAINSeptember 30, 1999
CONSUMER CONCERNED ABOUT AN ANNOYING WHINNING NOISE WHICH CAN BE HEARD FROM THE OUTSIDE OF THE VEHICLE WHILE DRIVING. NLM
STEERINGSeptember 29, 1999
STEERING GEAR, LINK AND BOTH TIE RODS FAILED CAUSING LOSS OF CONTROL OF THE VEHICLE. MJS
ENGINE AND ENGINE COOLINGSeptember 27, 1999
THREE ENGINE MOUNT BOLTS SNAPPED AT ONCE WHILE DRIVING 55 MPH ON PALISADES PARKWAY IN NEW JERSEY. THERE WAS NO WARNING (VIBRATING ENGINE, NOISE, ETC) BEFORE BOLTS SNAPPED. ACCORDING TO MY MECHANIC, THIS IS THE SECOND JEEP CHEROKEE HE HAS SEEN WITH THIS PROBLEM. SINCE THERE IS RELATIVELY LOW MILEAGE ON THE JEEP, AND SINCE I DO NOT DRIVE IT OFF ROAD, THIS SHOULD NOT BE HAPPENING. THE ONLY REASON THE ENGINE REMAINED IN THE CAR WAS DUE TO THE DISTRIBUTAR CAP. IT TOOK 4 TITANIUM DRILL BITS TO REMOVE ALL THREE SNAPPED BOLTS. WERE IT NOT FOR MY DISTRIBUTOR CAP, THIS PROBLEM COULD HAVE CAUSE A MAJOR ACCIDENT ON A MAJOR NEW JERSEY HIGHWAY.
ENGINE AND ENGINE COOLING,EQUIPMENTSeptember 26, 1999
AC FAILED FOUR TIMES WITHIN TWO WEEKS; VEHICLE IS UNDER WARRANTY, BUT DEALER WON'T REPLACE AND STILL HASN'T FIXED THE PROBLEM. CATALYTIC CONVERTER WAS REPLACED, BUT IMPROPERLY INSTALLED; HAD TO RETURN TO DEALER SECOND TIME TO GET IT FIXED, AS THEY HAD IT IMPROPERLY ATTACHED AND MOUNTED NEXT TO GAS TANK. VEHICLE ALSO DRIVES ROUGH, AND SOUNDS HORRIBLE, ALTHOUGH DEALER SAID NO OTHER PROBLEMS WERE FOUND.
ELECTRICAL SYSTEMSeptember 21, 1999
HAD PARKED VEHICLE. WAS INFORMED BY ANOTHER INDIVIDUAL THAT VEHICLE WAS ON FIRE. THE FIRE DEPT CALLED & EXTINGUISHED FLAMES. HAD INDICATED IT WAS FAULTY ELECTRICAL WIRING. [XXX] *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
EQUIPMENTSeptember 17, 1999
THE AIR CONDITIONING SYSTEM HAS BEEN LEAKING COOLANT INTO THE CAR FOR THE LAST SEVERAL MONTHS. THE PROBLEM IS SEVERE. WE HAVE RETURNED THE CAR TO THE DEALER INNUMERABLE TIMES SINCE DECEMBER, AND EACH TIME HAVE BEEN ADVISED THAT THE PROBLEM HAS BEEN FIXED. THE LAST TIME, THEY SAID CHRYSLER KNEW OF THE PROBLEM AND HAD DESIGNED A DEFINITIVE FIX. WE TRIED THAT -- YET AGAIN THE AIR CONDITIONING SYSTEM IS LEAKING. WE HAVE TRIED WITHOUT SUCCESS TO CONTACT CHRYSLER AND HAVE BEEN DIRECTED ALL OVER THE GLOBE. YET NO ONE HAS RESPONDED TO US. PLEASE HELP. IT IS APPARENT THAT THEY CANNOT FIX THE PROBLEM AND WE ARE TIRED OF THE EXTREME INCONVENIENCE AND POTENTIAL DANGER OF THESE LEAKS.
POWER TRAINSeptember 16, 1999
RANSFER CASE IS TOO NOISY DUE TO TRANSFER CASE BEING INOPERATIVE AND NOT BEING ABLE CHANGE GEARS WHILE DRIVING. THIS MAY CAUSE A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
POWER TRAINSeptember 16, 1999
VEHICLE HAS MANUAL TRANSMISSION AND WITH VEHICLE PARKED IN REVERSE WITH EMERGENCY BRAKE ENGAGED THE PASSENGER REACHED OVER AND STARTED THE VEHICLE WITHOUT DRIVER IN THE CAR. THE VEHICLE STARTED UP AND TOOK OFF IN REVERSE. DRIVER WAS RETURNING TO THE VEHICLE AND WAS ALMOST HIT. THEIR SHOULD BE A SAFETY SWITCH ON THE CLUTCH TO PREVENT THE VEHICLE FROM STARTING WITHOUT THE CLUTCH FULLY DEPRESSED. UPON A INVESTEGATION BY CHRYSLER THEY STATED THAT THEIR WAS NO PROBLEM. THEY STATED THAT THIS VEHICLE DID NOT COME WITH A SAFETY SWITCH ON THE CLUTCH. I FIND THIS VERY DISTURBING AND ALSO VERY DANGEROUS.
SERVICE BRAKES, HYDRAULICSeptember 15, 1999
POSSIBLE DESIGN FLAW OF BRAKE ROTORS SEPARATED WHILE DRIVING APPROXIMATELY 20 TO 35 MPH CAUSING FAILURE WHICH COULD HAVE RESULTED IN A COLLISION. *YC
STEERINGSeptember 7, 1999
WHILE DRIVING30 MPH OR ABOVE THE VEHICLE SEVERELY PULLS TO THE RIGHT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICSeptember 3, 1999
WHEN CONSUMER HIT THE BRAKES ROTORS SNAPPED OFF OF THE HUB. THERE WERE NO INJURIES. CONSUMER SAID THAT THE SAME PART WAS RECALLED BEFORE. CONSUMER INDICATED DEALER WAS REPLACING THE ROTORS WITH THE SAME DEFECTIVE PARTS. *AK
SERVICE BRAKES, HYDRAULIC,VISIBILITY,EQUIPMENTSeptember 3, 1999
WATER PUMP REPLACED 2 TIMES BY DEALER, AIR CONDITIONG COMPRESSOR CONTINUES TO FAIL. FRONT END VIBRATES WHEN BRAKING FROM 35 M.P.H. + CAUSING TO BACK OFF ON THE BRAKES AND REAPPLY. REAR WIPER MOTOR FAILED. ALL 4 INTERIOR DOOR PANELS PEELED AND REPLACED BY THE DEALER.
SEATSSeptember 3, 1999
I PURCHASED THIS USED VEHICLE IN MARCH 1999 . I HAVE BEEN BACK TO THE DEALER ABOUT THIS PROBLEM 3-5 TIMES . I'VE EVEN COME OUT OF MY POCKET FOR THE EXPENSIVE OF A NEW SEAT BECAUSE THE DEALER TOLD ME THE SEAT WAS CONSIDERED COSMETIC AND NOT WARRANTY COVERED. AS IT STANDS RIGHT NOW ,THE DEALERSHIP IS SUPPOSEDLY WAITING ON INSTRUCTIONS FROM CHRYSLER ABOUT THE SPECS FOR MY SEAT. THIS HAS BEEN GOING ON FOR OVER 5 MONTHS .THE SEAT IS LEANING DANGEROUSLY TO THE RIGHT AND IT FEELS AS IF IT IS CRACKED
STEERINGSeptember 2, 1999
POWER STEERING FAILED DUE TO POWER STEERING PUMP BRACKET BREAKING. DEALER REPLACED THE PUMP BRACKET. POWER STEERING PUMP NOT COVERED UNDER WARRANTY.*AK
STEERINGAugust 30, 1999
DRIVING ON HGHIWAY AT APPROXIMATELY 55MPH BRACKET THAT HOLDS THE POWER STEERING PUMP BROKE, CAUSING VEHICLE TO LOSE STEERING. *AK
ENGINE AND ENGINE COOLINGAugust 30, 1999
THREE ENGINE BOLTS SHEARED OFF, LEAVING THE ENGINE HANGING LOW ON THE FRONT END. THIS HAPPENED WHILE TRAVELING AT 60 MPH. DEALER HAS REPLACED THE BOLTS. *AK
AIR BAGSAugust 27, 1999
DRIVER REARENDED ANOTHER VEHICLE WITH AT 30 MPH UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING HEAD INJURIES EVEN WITH SEATBELTS WORN. NO INDICTATION OR WARNING OF DEFECT WITHIN AIRBAGS. DEALER CLAIMED AIRBAG SENSORS WERE CRUSHED AND SHOULD HAVE DEPLOYED. *AK
LATCHES/LOCKS/LINKAGESAugust 20, 1999
THE LATCH ASSEMBLY FELL INTO THE DOOR INTERIOR AFTER THE METAL ON THE DOOR ASSEMBLY FAILED. THE VEHICLE WAS TAKEN TO THE BODY SHOP AT DIRK WALTZ CHRYSLER-JEEP, MIDLAND, MI. THE ESTIMATOR ( MARIO?) SAID THAT THEY HAD SEEN A RASH OF THESE FAILURE RECENTLY. THE SERVICE MANAGER, SCOTT THERRYL (?), LOOKED AT THE DOOR. GREGORY TAYLOR, DAMLIER-CHRYSLER DISTRICT SER. MANAGER, WAS CONTACTED. THE RECURRING PROBLEM WAS DESCRIBED BY THE ESTIMATOR AS A FAILED WELD AT THE LOWER HINGE THAT CAUSES THE DOOR TO MIS-ALIGN. THE MIS-ALIGNMENT CAUSES THE LATCH ASSEMBLY ON THE FRAME TO STRIKE THE DOOR LATCH INCORRECTLY. THE REPEATED MIS-STRIKE CAUSES THE METAL TO FATIGUE, AND THE LATCH DETACHES FROM THE DOOR SUDDENLY. THERE WAS NO OBVIOUS PROBLEM UNTIL THE FAILURE OCCURED. THE DOOR COULD HAVE EASILY POPED OPEN IN A VERY LOW SPEED COLLISION. DAMLIER CHRYSLER HAS DENIED ANY RESPONSIBILITY FOR THE PROBLEM, EVEN THOUGH THE PROBLEM APPEARS TO BE RELATED TO A POOR WELD DESIGN IN THE DOOR BOX.
POWER TRAINAugust 18, 1999
WHEN MAKING A LEFT HAND TURN WHILE TRAVELING AT LOW SPEEDS, CONSUMER NOTED A LOUD NOISE AND SMELLED RUBBER BURNING. PULLED TO THE SIDE OF THE ROAD, AND DISCOVERED THE BRACKET ON THE FRONT AXLE STABLIZER BAR BROKE LOOSE. ALSO, BRACKET WAS RUSTED. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. CONSUMER MADE REPAIRS. *AK
EXTERIOR LIGHTINGAugust 18, 1999
THE HEADLIGHT SHINES UNSTEADILY AND EXPERIENCING FLICKERING, AS STATED IN SERVICE BULLETIN (#08-26-96 REV.A). YH
STEERINGAugust 2, 1999
WHILE DRIVING AT 55 MPH AND SLOWING DOWN TO 40 MPH, CONSUMER APPLIED THE BRAKES AND THE STEERING FELT HARD & EXPERIENCED LOCK-UP. VEHICLE HAS BEEN AT DEALER THREE TIMES FOR REPAIRS, BUT DEALER CAN'T DETERMINE THE PROBLEM. *YC
EQUIPMENTJuly 21, 1999
AIR CONDITIIONER EVAPORATOR IS LEAKING AND BLOWING HOT AIR. CONTACTED DEALER AND MANUFACTURER. AK
SUSPENSION,POWER TRAINJuly 14, 1999
VEHICLE HAS EXCESSIVE AND VIOLANT VIBRATIONS AT 65-70 MPH, LOUD ROARING NOISE. TWO CHRYSLER 5 STAR DEALERSHIP HAS SERVICED VEHICLE ON NUMEROUS OCCASIONS INCLUDING A FACTORY ZONE REP ANALYSIS. CURRENTLY THE VEHICLE HAS BEEN SERVICED WITH A NEW GEAR SHIFT DIFFERENTIAL, TRANSFER CASE AND DRIVE SHAFT, 4 NEW TIRES AND SHOCKS WITH NO IMPROVEMENTS RESULTING IN $3000 IN SERVICE COST. NO RESOLUTION.... VEHICLE IS EXTREMELY DANGEROUS WITH EXTREME VIOLANT SHAKING. CHRYSLER IS CONTENDING THAT THE VEHICLE HAS HIGH MILEAGE AND IS NOT UNDER MANUFACTURE WARRANTY AND IS NOT LIABLE. I HAVE RESEARCHED OTHER SIMILAR CONDITIONS WITH THE SAME CONSUMER COMPLAINTS. MANY WERE ACCIDENT RELATED. *AK
ELECTRICAL SYSTEMJuly 12, 1999
AFTER AUTOMOBILE WAS PARKED FOR APPROXIMATELY 6 HOURS OR MORE, IT JUST IGNITED AND BURNED ON DRIVER'S SIDE. NO INJURIES. *AK
ENGINE AND ENGINE COOLINGJuly 12, 1999
ON THE FIRST OCCASION THE MOTOR MOUNT BOLTS BROKE AND THE SIDE OF THE ENGINE COLLAPSED DOWNWARD. DUE TO THE COLLAPSE THE FAN MOVED DOWN AND IT HIT THE FAN COVER. WHEN THE MOTOR MOUNT COLLAPSED IT CHIPPED AWAY AT THE SURFACE OF THE ENGINE BLOCK. THE SECOND TIME THE MOTOR MOUNT BOLTS CAME OUT COMPLETELY AND THE ENGINE FELL TO THE SIDE AGAIN THIS TIME WEDGING FAN INTO THE RADIATOR. THE FIRST TIME THE DEALERSHIP REPAIRED THE MOTOR MOUNTS, BUT OBVIOUSLY DID NOT DO A GOOD ENOUGH JOB, IN ORDER THE KEEP THE MOTOR MOUNT SECURE.
FUEL SYSTEM, OTHERJuly 10, 1999
FUEL GAUGE DROPS PAST EMPTY EVEN WITH GAS IN TANK, SITS FOR AWHILE THEN REGISTERS LEVEL
POWER TRAINJuly 9, 1999
VEHICLE WAS IN "PARK" W/ENGINE RUNNING. ENGINE ENGAGED ITSELF IN "REVERSE" ON FLAT DRIVE, WENT 122' SMASHED INTO A TREE, CONTINUED 22' REAR END OF VEHICLE LODGED ITSELF ON WOODEN DECK OF BUILDING WITH TRAIL HITCH, THEN WENT FORWARD 100' FEET KNOCKING DOWN TWO 5-6" DIAMETER TREES BEFORE COMING TO A STOP. VEHICLE HAD TO BE TAKEN OUT OF "PARK" TO REMOVE OFF OF TREES.
SERVICE BRAKES, HYDRAULICJuly 8, 1999
WHILE DRIVING AT 35 MPH APPLIED THE BRAKES ON WET PAVEMENT, AND BRAKES TOOK ABOUT TWO SECOND'S BEFORE THEY KICKED IN. THIS WAS THE SECOND TIME THAT CONSUMER HAD THIS PROBLEM. THE DEALER CAN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK
POWER TRAINJuly 6, 1999
TRANSMISSION EXPERIENCED SURGE ON SEVERAL OCCASIONS. HOWEVER, THERE WAS A SERVICE BULLETIN FOR THE 94 & 95 VEHICLES INDICATING A SPRING BODY WAS FAULTY FOR SOME AUTOMATIC TRANSMISSION. TRANSMISSION MAY HAVE FAILED DUE TO THE SAME FAILURE AS THE 94 & 95 SERVICE BULLETIN. *YC
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLJune 22, 1999
WHEN TRAVELING AND UPON APPROACHING AN INTERSECTION, DEPRESSED THE BRAKE PEDAL AND VEHICLE CONTINUED TO MANEUVER, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN UNWANTED ACCELERATION. CONSUMER HAS CONTACTED THE DEALER . PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SUSPENSIONJune 22, 1999
ON SEVERAL OCCASIONS THE FRONT SUSPENSION EXPERIENCED FAILURE, RESULTING IN EXTREME VIBRATION & LOSS OF CONTROL. *YC
ENGINE AND ENGINE COOLINGJune 14, 1999
WHEN DRIVING AT ANY SPEED CONSUMER CAN SMELL FUMES FROM THE EXHAUST SYSTEM GETTING INTO THE VEHICLE DUE TO A CRACK INSIDE OF THE EXHAUST MANIFOLD. ALSO, THERE IS SOME NOISE COMING FROM THE VEHICLE. *AK
ENGINE AND ENGINE COOLINGJune 13, 1999
UPON HITTING A BUMP ON AN INTERSTATE HIGHWAY, I NOTED UNUSUAL SOUNDS COMING FROM THE UNDERCARRIAGE OF MY 4-WHEEL DRIVE VEHICLE. I IMMEDIATELY TOOK THIS VEHICLE TO A REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THREE (3) OF THE SIX (6) BOLTS WHICH ATTACH THE ENGINE TO THE BODY OF THE VEHICLE HAD BROKEN OFF, CAUSING THE ENGINE TO SHIFT. THE ONLY REASON THAT THE ENGINE DID NOT FALL OFF ENTIRELY IS THAT A PART OF IT CAUGHT ON THE CHASSIS OF THE VEHICLE, PREVENTING THE ENGINE FROM FALLING OFF ENTIRELY. THE REPAIR FACILITY MANAGER INDICATED THAT THIS TYPE OF MISHAP OCCURS REGULARLY WITH JEEP VEHICLES. *AK
ENGINE AND ENGINE COOLINGJune 13, 1999
UPON HITTING A BUMP ON AN INTERSTATE HIGHWAY, I NOTED UNUSUAL SOUNDS COMING FROM THE UNDERCARRIAGE OF MY 4-WHEEL DRIVE VEHICLE. I IMMEDIATELY TOOK THIS VEHICLE TO A REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THREE (3) OF THE SIX (6) BOLTS WHICH ATTACH THE ENGINE TO THE BODY OF THE VEHICLE HAD BROKEN OFF, CAUSING THE ENGINE TO SHIFT. THE ONLY REASON THAT THE ENGINE DID NOT FALL OFF ENTIRELY IS THAT A PART OF IT CAUGHT ON THE CHASSIS OF THE VEHICLE, PREVENTING THE ENGINE FROM FALLING OFF ENTIRELY. THE REPAIR FACILITY MANAGER INDICATED THAT THIS TYPE OF MISHAP OCCURS REGULARLY WITH JEEP VEHICLES. *AK
ELECTRICAL SYSTEMJune 9, 1999
BEEN HAVING INTERMITTENT ELECTRCAL PROBLEMS,THEN THE STEERING COLUMN STARTED SMOKING WITH A BURNING WIRES SMELLING. *AK
ENGINE AND ENGINE COOLINGJune 7, 1999
THERE IS A CRACK WITHIN THE EXHAUST MANIFOLD WHICH ALLOWS FUMES TO ENTER INTO VEHICLE. *AK
SERVICE BRAKES, HYDRAULICMay 20, 1999
STEERING WHEEL VIBRATES WHEN BRAKES ARE APPLIED AT HIGHWAY SPEED. WAS TOLD ROTORS WERE WARPED. THE FIRST INCIDENT OCCURRED AT 25,000 MILES, HAD ROTORS GROUNDED. IS HAPPENING AGAIN NOW AT 50,500 MILES. *AK
AIR BAGSMay 19, 1999
FRONT DRIVER'S SIDE HIT A BOAT BEING TOWED AT ABOUT 50 MPH, AND DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THIS IS THE SECOND CRASH THAT THIS VEHICLE HAS HAD, AND AIRBAG NEVER DEPLOYED. BODYSHOP HAS VEHICLE CURRENTLY. *AK *ML
SERVICE BRAKES, HYDRAULICMay 14, 1999
WHILE APPYING THE BRAKES, DRIVING ABOUT 50 MPH, THE ANTI-LOCK SENSOR LOCKED THE REAR WHEELS, CAUSING VEHICLE TO GO INTO A BIG SLIDE. CONSUMER HAD TO TAKE HIS FOOT OFF THE BRAKE AND HIT THE GAS PEDAL TO PULL OUT OF THE SLIDE, AND VEHICLE KEPT GOING. CONSUMER HIT BRAKES REAL HARD, AND VEHICLE CAME TO A STOP. CONSUMER TOOK THE VEHICLE TO A DEALER TO BE REPAIRED, AND DEALER STATED THA THE SELF ADJUSTER WAS FROZEN. *AK
STEERINGMay 11, 1999
AT 68,000 MILES POWER STEERING BROKE OFF THE HOUSING PUMP, CAUSING TOTAL LOSS OF POWER STEERING WHICH ALSO CAUSED THE VEHICLE TO SHUT DOWN. *AK
SUSPENSIONMay 4, 1999
REAR END SHAKES WHILE IN MOTION. THE DEALER HAS BEEN NOTIFIED. *AK
AIR BAGSApril 28, 1999
RE: FOLLOW-UP LETTER FROM FRANK SEALES, JR., CHIEF COUNSEL, NHTSA, DATED4/15/99. MY 1996 JEEP CHEROKEE IS NOT LISTED AS HAVING AN AVAILABLE AIRBAG SWITCH. FURTHERMORE, AFTER SCANNING THE LIST OF FIVE MIDDLE ATLANTIC STATES, I FOUND NO CHRYSLER CORPORATION DEALERS LISTED.
POWER TRAINApril 22, 1999
WHILE STOPPED WITH THE ENGINE RUNNING, THE TRANSMISSION IN "PARK" THE VEHICLE AUTOMATICALLY WENT INTO REVERSE. NO ONE WAS IN THE AUTOMOBILE AT THE TIME. IT CRASHED INTO A DELLIVERY TRUCK, AND THEN JUMPED INTO "DRIVE" AND FORTUNATELY THE DRIVER WAS ABLE TO REACH INTO THE OPEN DOOR AND TURN OFF THE ENGINEOFF. DAMAGE TO THE VEHICLE EXCEEDED $5,000.00 AND FORTUNATELY NO PERSONS WERE INJURED. WITNESSES REPORTED THAT THE DRIVER WAS OUTSIDE THE VEHICLE FOR 5 MINUTES BEFORE THE VEHICLE TOOK OFF IN REVERSE AND ACCELERATED. *AK
SERVICE BRAKES, HYDRAULICApril 20, 1999
WHEN APPLYING BRAKES UNDER REGULAR BRAKING CONDITIONS, NO INCLEMENT WEATHER, THERE IS A LOT OF VIBRATION AND SHAKING. THE ROTORS WERE TURNED AT 30000 MILES BECAUSE THEY WERE REPEATEDLY WARPING. CURRENTLY, AT 40,000 MILES THE CONDITION IS BACK. 8AK
POWER TRAINApril 19, 1999
WHEN STARTING THE JEEP THIS MORNING, VEHICLE WAS IN FIRST GEAR AND EMERGENCY BRAKE FULLY ENGAGED, AND CLUTCH WAS NOT EMPLOYED. THE CAR STARTED AND WENT IN REVERSE AND DOWN THE YARD, DRAGGING THE DRIVER CAUGHT IN THE DOOR. THE VEHICLE HIT THE HOUSE AND BROKE THE BACK WALL OF PORCH AND CRUSHED DRIVERS SIDE DOOR. HAS THERE BEEN ANY OTHER REPORTS OF THIS HAPPENING. IT IS TOTALLY UNEXPLAINABLE. THANK YOU. *AK
ENGINE AND ENGINE COOLINGApril 13, 1999
PULLING OUT FROM A PARKING LOT, VEHICLE HAD NO STEERING AND NO POWER. DRIVER HEARD A BIG BANG AND THE TENSIONER FELL OUT OF THE ENGINE. THE CHEROKEE IS BEING HELD AT DEALERSHIP. *AK
POWER TRAINMarch 30, 1999
VEHICLE WAS IN "PARK" W/ ENGINE RUNNING. ENGINE ENGAGED ITSELF IN "REVERSE" AND BACKED UP. DRIVER WHO WAS STANDING BY DRIVER SIDE DOOR WAS KNOCKED DOWN AND RUN OVER, CAUSING INJURIES; CAR CONTINUED BACKING UP AND CRASHED INTO FRONT OF BUILDING. *AK
STRUCTUREMarch 30, 1999
WATER LEAKING IN BY THE BACK TAIL LIGHT ON DRIVERS SIDE AND ALSO IN THE FRONT FLOOR ON DRIVERS SIDE
POWER TRAINMarch 27, 1999
THE CONSUMER STATE'S WHEN DRIVING THE VEHICLE, THE TRANSFER CASE KEEP CRACKING AROUND THE OUT CAST, WHICH MADE'S THE FLUID LEAK OUT OF THE TRANSFER CASE AND THE CONSUMER HAD THE TRANSFER CASE REPAIR THREE TIME'S AND THE DEALER CAN'T DETERMINE THE PROBLEM.
ENGINE AND ENGINE COOLINGMarch 18, 1999
CONSUMER WAS MAKING A LEFT TURN AND ANOTHER CAR RAN A RED LIGHT HITTING CONSUMER ON THE LEFT FRONT. A FEW MOMENTS AFTERWARD THE JEEP BURST INTO FLAMES. *AK
SERVICE BRAKES, HYDRAULICMarch 12, 1999
DEFECTIVE ABS HYDRAULIC CONTROL UNIT CAUSED THE ABS BRAKES TO BECOME INOPERATIVE, WHICH ALMOST RESULTED IN AN ACCIDENT. DEALER IS REPLACING THE ABS HYDRAULIC CONTROL UNIT. *AK
ELECTRICAL SYSTEMMarch 11, 1999
HORN HAS NEVER CONSISTENTLY WORKED
POWER TRAINMarch 5, 1999
WHILE VEHICLE WAS PARKED A PERSON TRIED TO START VEHICLE FROM OUTSIDE WITHOUT STEPPING ON THE CLUTCH PEDAL.WHEN VEHICLE WAS ROLLING IN REVERSE, IT ALMOST RAN OVER ANOTHER PERSON. DEALER HAD TOLD CONSUMER WHAT HAPPENED TO VEHICLE WAS NORMAL. *AK
SUSPENSIONFebruary 24, 1999
NO SUMMARY
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLINGFebruary 22, 1999
THE WATER PUMP WENT OUT ON WAY OUT OF TOWN. WHITE SMOKE POURED OUT FROM BEHIND THE JEEP. WE IMMEDIATELY PULLED OVER AND USED OUR PHONE TO CALL FOR HELP. WE WERE TOLD FROM A MECHANIC THAT IT SOUNDED AS IF THE WATER PUMP WENT OUT. WE WAITED FOR THE JEEP TO COOL OFF, THEN ADDED WATER TO THE RADIATOR. WE WERE ABLE TO DRIVE AT 35 MPH UNTIL WE FOUND A SERVICE STATION TO PULL OVER AT. AT THAT TIME THE TECHNICIAN TOLD US THAT IT WAS INDEED THE WATER PUMP AND THERE WAS NO MORE THAT COULD BE DONE THAT DAY (SATURDAY-5:00P.M.). WE GOT OUR VEHICLE TOWED BACK HOME TO LAFAYETTE, LA. THE NEXT MORNING AND AT THAT TIME THE TOWING/SERVICE TECHNICIAN ALSO SAID IT LOOKED AS IF THE ENGINE HEAD GASKET WAS BLOWN. IS THAT COMMON FOR THIS VEHICLE WITH THIS MILAGE? ALSO, THE BRAKES WENT OUT AND WE HAD THEM FIXED A MONTH AGO AT LAFAYETTE MOTORS INC. COULD THEY HAVE KNOWN ABOUT THE WATER PUMP OR IS THAT IMPOSSIBLE? ALSO, WAS THERE SUPPOSED TO BE ANY WARNING AS A CHECK ENGINE LIGHT? WE GOT NO WARNING, BUT THE SMOKE POURING OUT. *AK( DOT NUMBER: )
TIRESFebruary 19, 1999
SPARE TIRE IS NOT THE SAME SIZE AS OTHER TIRES. THEREFORE, WHEN ON, WILL HEAT TRANSMISSION OR CREATE EXCESSIVE HEAT, AND DRIVER CANNOT CONTROL VEHICLE WHILE DRIVING. MANUFACTURER AWARE AND CONTACTED OWNER TO REMEDY. PROBLEM STILL EXISTS BECAUSE THE REPLACEMENT TIRE IS LARGER THAN ORIGINAL, AND PROBLEM IS CREATED IN REVERSE. PROVIDE FURTHER INFORMATION. *AK
STEERINGFebruary 18, 1999
WHILE DRIVING POWER STEERING PUMP FAILED, CAUSING STEERING DIFFCULTY AND MAY CAUSE AN ACCIDENT. *AK.ET.
ELECTRICAL SYSTEMFebruary 12, 1999
THE FIRE UNDER THE DASHBOARD MELTED SO MANY OF THE COMPONENTS THAT THEY HAVE NOT YET BEEN ABLE TO IDENTIFY THE SOURCE OF THE FIRE (AS OF 2/12/99). IT IS CURRENTLY AT SOUTHBAY JEEP, TORRANCE, CA 310/542-0900 EXT 3051 PENDING ACTION BY MY INSURANCE COMPANY.
STEERINGFebruary 6, 1999
STEERING WHEEL LOCKS UP ON LEFT HAND TURNS. DEALER REPLACED PUMP 1997. *AK
LATCHES/LOCKS/LINKAGESFebruary 1, 1999
LATCH ON TAILGATE DOOR FAILED. *YC
POWER TRAINJanuary 30, 1999
WHEN IN 4-WHEEL DRIVE, VEHICLE MADE ABNORMAL LOUD NOISE WHEN ACCELERATING. NOISE SOUNDED LIKE A LOUD "THUD" AND SHOOK FRONT END OF CAR. SERVICE DEPARTMENT STATED THAT THE TRANSFER CASE HAD INTERNAL DAMAGE. CAUSE OF DAMAGE WAS AN "O" RING WHICH WAS WORN OUT,ALLOWING ALL OF THE OIL TO LEAK OUT. I NEVER NOTICED ANY LEAK SPOTS WHERE I PARKED THE SERVICE DEPARTMENT REPLACED THE TRANSFER CASE. COST OF THIS REPAIR WAS $1,150 ($960 FOR THE PART AND $189 FOR THE LABOR.) *AK
ENGINE AND ENGINE COOLINGJanuary 28, 1999
WHILE DRIVING ABOUT 5 TO 10 MPH HEARD A LOUD NOISE AND PULLED OVER TO SEE WHAT THE PROBLEM WAS. TOOK THE VEHICLE TO THE SHOP, AND DEALER NOTICED THAT THE MOTOR MOUNTS HAD SHEARED OFF. *AK
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,EQUIPMENT,UNKNOWN OR OTHERJanuary 24, 1999
I THINK MY CAR SHOULD BE DECLARED A LEMON.
SUSPENSION,EXTERIOR LIGHTINGJanuary 20, 1999
DEALER HAS LOOKED AT THE VEHICLE, AND FOUND NO PROBLEMS, HOWEVER, IT STILL DOESN'T WORK CORRECTLY. AS WELL, THE PASSENGER FRONT DOOR PANEL CAME A PART, THE TAIL PIPE RATTLES, THE FRONT RIGHT SHOCK BUSHING FAILED, THE PANIC ALARM SOMETIMES WILL NOT DISENGUAGE, THERE IS A VIBRATION AT 55MPH, THE FRONT LEFT SPEAKER HAS COME LOOSE AND MAKES A RATTLE, THE CRUISE CONTROL OVER/UNDER ACCELS/DECELS, AND THE HEADLIGHTS WILL SOMETIMES STAY ON AFTER YOU TURN THEM OFF.
ENGINE AND ENGINE COOLINGJanuary 20, 1999
BRACKET SNAPPED AT IDLER PULLEY RUPTURING SERPENTINE BELT CAUSING LOSS OF POWER STEERING AND OVERHEATING BEFORE ENGINE SHUTDOWN
POWER TRAINJanuary 7, 1999
AUTOMOBILE WOULD NOT SHIFT(OR HAD TROUBLE SHIFTING) INTO 3RD GEAR WHEN OUTSIDE TEMPERATURE WAS BELOW 32 DEGREES. *AK
LATCHES/LOCKS/LINKAGESJanuary 6, 1999
TAILGATE LOCK ASSEMBLY WILL NOT UNLOCK AT TIMES. THE MAIN POWER SWITCH MUST BE TOGGLED BACK AND FORTH BEFORE IT UNLOCKS. DEALER REPLACED LOCK ASSEMBLY ON 1/5/97. BECAUSE OF HIGH COST OF REPAIRS, I HAVE TO WAIT THIS LONG TO HAVE IT FIXED. *AK
VISIBILITYJanuary 6, 1999
REAR WINDSHIELD WIPER WAS SELDOM USED (3- 4 TIMES ONLY). WHEN FIRST USED THIS YEAR, IT STOPPED AFTER A COUPLE OF WIPES. DEALER REPLACED MOTOR. *AK
CHILD SEATJanuary 6, 1999
WHEN BASE OF CHILD SAFETY SEAT WAS INITIALLY INSTALLED, INFANTS HEAD FELL FORWARD WHEN THE BRAKES WERE APPLIED. CONSUMER WAS FORCED TO MANUALLY HOLD INFANT'S HEAD UNTIL SHE WAS ABLE TO COMPLETELY REMOVE THE BASE. LAST INCIDENT INVOLVED THE STROLLER/CARRIER PART OF THE SYSTEM. HAD CARRIER LOCKED IN PLACE ON THE STROLLER. THE SECURING BAR AND CARRIER FELL OUT HEAD FIRST, CAUSING CHILD TO LAND UPSIDE DOWN.
POWER TRAINJanuary 5, 1999
COLD TRANSMISSION WILL NOT SHIFT FROM 2ND GEAR TO 3RD. TRANSMISSION SLIPS OUT OF GEAR, CAUSING LOSS OF POWER. DEALER RECOMMENDS NEW TRANSMISSION. NOT COVERED UNDER WARRANTY. *AK
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENTDecember 31, 1998
UNABLE TO MAINTAIN ALIGNMENT, DEALER WILL NOT ALIGN VEHICLE UNDER WARRANTY,
SUSPENSIONDecember 29, 1998
REAR SUSPENSION EXPERIENCES EXTREME VIBRATION.
SEAT BELTSDecember 29, 1998
SEAT BELT RETRACTORS FAIL TO OPERATE PROPERLY.
STRUCTUREDecember 29, 1998
VEHICLE LEAKS.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEDecember 24, 1998
FUEL PUMP HAS BEEN REPLACED FOUR TIMES. THE CAR DIES AND WILL NOT STAR. , DEALER PERFORMED REPAIRS, AND THE PROBLEM STILL EXISTS. OCCURRENCES ON 11-4-98/11-21-98 AND 12-23-98. PROVIDE FURTHER INFORMATION. *AK
AIR BAGSDecember 22, 1998
CHEMICAL SUBSTANCE POSSIBLY SODIUM-AZIDE, FUMED IN DRIVERS FACE FROM STEERING COLUMN. UNKNOWN PERSONAL PHYSICAL DAMAGE AT THIS TIME. DRIVER HAS SUSTAINED MEDICAL PROBLEMS. PLEASE CONTACT US. MANUFACTURER HAS NO SENSE OF URGENCY!! NEED HELP TO ANALYIZE THIS SUBSTANCE ON CLOTHING AND INTERIOR OF VEHICLE.
ENGINE AND ENGINE COOLINGDecember 10, 1998
WHEN GETTING OUT OF THE VEHICLE SOMEONE NOTICED FUEL LEAKING FROM THE VEHICLE. DEALER DETERMINED THAT THE WATER PUMP BROKE, AND THE DEALER REPLACED THE WATER PUMP. *AK
POWER TRAINDecember 9, 1998
VEHICLE WHEN PUT IN 4-WHEEL DRIVE, IT IS HARD TO GET INTO GEAR, PROBLEM IS INTERMITTENT, VEHICLE MAKES A BIG THUMP NOISE AND JERKS, SOMETIMES GETS STUCK, DEALER CONTACTED ,AND CANNOT DUPLICATE THE PROBLEM, ADJUSTMENTS WERE MADE AND PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
STRUCTUREDecember 3, 1998
BRACKET THAT SUPPORTS THE A/C COMPRESSOR, ALTERNATOR AND BELT IDLER BROKE OFF CAUSING LOSE OF CONTROL OF THE VEHICLE WHILE NEGOTIATING A CURVE.
ENGINE AND ENGINE COOLINGNovember 23, 1998
OXYGEN SENSOR FAILED.
VISIBILITYNovember 23, 1998
HEATER FAILED.
POWER TRAINNovember 21, 1998
THERE WAS NO EVEDINCE OF THE POWER TRAIN LEAKING ON THE GARAGE FLOOR. THELEAK OCCURED WHILE DRIVING THE JEEP. THE SEALS LEAKED.
UNKNOWN OR OTHERNovember 13, 1998
NOVEMBER 13,1998 NHTSA, I ORIGNALLY THOUGHT THAT THE RIGHT SIDE MOTOR MOUNT HAD FAILED. I BROUGHT THE VEHICLE TO MY MECHANIC FOR REPAIR. MY MECHANIC INFORMED ME THAT THE MOTOR MOUNT LOOKED GOOD(ACTUALLY BRAND NEW), THOUGH THE BOLTS FOR THE RIGHT SIDE MOUNT BRACKET HAD SNAPPED OFF IN THE BLOCK. THE RIGHT SIDE MOTOR MOUNT BRACKET BOLTS SNAPPED OFF IN THE ENGINE BLOCK? I WORKED FOR 5 YEARS AT VARIOUS DODGE DEALERSHIPS AND I HAVE BEEN DRIVING AND WORKING ON VEHICLES FOR 23+ YEARS AND I HAVE NEVER HEARD OF THE BOLTS FOR THE MOTOR MOUNT BRACKET SNAPPING OFF IN THE BLOCK. I CALLED CHRYSLER (GUY MOLINA) AND INFORMED THEM OF THE PROBLEM, FILE # 5272069. I ASKED IF THERE WAS A RECALL FOR THIS PROBLEM, CHRYSLER SAID NO. ALTHOUGH VEHICLE IS OUT OF WARRANTY, THEY WOULD ASSIST IN THE COST OF THE REPAIRS AS LONG AS REGULAR MAINTENANCE ON THAT PART HAD BEEN DONE. I CALLED THE JEEP DEALERS(6) IN THE PLAINFIELD NJ PHONE DIRECTORY. I ASKED THE SERVICE DEPARTMENTS IF THEY HAD COME ACROSS THIS TYPE OF PROBLEM. FIVE OF THE SIX SAID THEY WERE FAMILIAR WITH THIS TYPE OF PROBLEM. I ASKED THE SERVICE PERSONNEL AT THE DEALERSHIP, IF I HAD BROUGHT THE VEHICLE IN FOR SERVICE WOULD THEY HAVE CHECKED THESE BOLTS, THE ANSWER WAS NO, IT IS NOT A MAINTENENCE CHECK LIST ITEM. I SHOULD NOT HAVE TO PAY FOR THESE REPAIRS AS THE BOLTS MENTIONED SHOULD NOT FAIL. THESE BOLTS ARE INSTALLED WITH LOCK TIGHT, THE ARE NOT MEANT TO FAIL OR BE REMOVED AND SHOULD LAST FOR THE LIFE OF THE VEHICLE. MY LAST CHRYSLER PRODUCT WAS A 1988 DODGE DAKOTA, I COULD HAVE MADE COMMERCIALS WITH WHERE I TOOK THAT VEHICLE AND NEVER BROKE A MOTOR MOUNT OR ANY OTHER PART ON THAT TRUCK. WHEN I SOLD THAT TRUCK IT HAD 112,000+ MILES AND IT WAS STILL GOING STRONG. THE JEEP IS DRIVEN BY MY WIFE, BACK AND FORTH TO WORK, WE ALSO USE THE JEEP TO TOW A POP-UP TRAILER. IT HAS ONLY BEEN IN FOUR WHEEL(HIGH) IN SNOW OR HEAVY RAINS. I CANNOT REMEMBER IF WE EVER HAD IT IN FOUR WHEEL(LOW). THIS VEHICLE HAS NOT BEEN MECHANICA
VEHICLE SPEED CONTROL,WHEELSNovember 12, 1998
THE CONSUMER HAS EXPERIENCED PROBLEMS WITH CRUISE CONTROL. WHILE DRIVING, THE REAR OF VEHICLE STARTED SKIDDING. WHEN APPLIED BRAKES, THE VEHICLE WOULDN'T STOP. AS A RESULT, THE CONSUMER RAN INTO A HILL OFF THE SIDE OF THE ROAD. IN ADDITION, THE REAR WHEEL ON THE DRIVER'S SIDE FELL OFF CAUSING ACCIDENT. THE MANUFACTURER HAS YET TO BE CONTACTED.
SERVICE BRAKES, HYDRAULICNovember 9, 1998
WHEN APPLYING THE BRAKES THE PEDAL DOESN'T MOVE BECAUSE THE ROTORS ARE CRACKED. DEALER HAS NOT SEEN. *AK
STEERING,EQUIPMENTNovember 5, 1998
WHILE DRIVING AROUND A CURB, DRIVER HEARD A NOISE THAT CAME FROM THE ENGINE COMPARTMENT AND LOST STEERING CONTROL. WHEN DRIVER OPENED THE HOOD HE FOUND THE AIR CONDITIONER BRACKET BROKE WHICH CAUSED THE SEPENTINE BELT TO BE DISLODGED. THE JEEP WAS TOWED TO DEALERSHIP, WHERE THE BRACKET WAS REPLACED AT OWNER'S EXPENSE. *AK
SUSPENSIONOctober 30, 1998
ALIGNMENT CAN NOT BE MAINTAINED, CAUSING WEAR OF TIRES,VIBRATION AND HARD SHIFTING.
POWER TRAINOctober 8, 1998
NOBODY WAS IN THE TRUCK AND IT SHIFTED OUT OF THE PARK POSITION INTO REVERSE AND ROLLED BACKWARDS, COLLIDING WITH ANOTHER VEHICLE. DAMAGE WAS DONE TO THE BACK OF THE TRUCK. *AK
LATCHES/LOCKS/LINKAGESOctober 2, 1998
HOOD FLEW OPEN WHILE DRIVING 55 MPH CAUSING DAMAGES TO VEHICLE.
STEERINGOctober 1, 1998
WHILE DRIVING APPROXIMATELY 45MPH THE POWER STEERING BRACKET SHEARED OFF. HAD NO CONTROL OF VEHICLE. MANAGED TO STEER TO SIDE OF ROAD. HAD VEHICLE TOWED TO DEALER. *AK
POWER TRAINOctober 1, 1998
TORQUE CONVERTOR & TRANSFER CASE FAILED. *ET
SERVICE BRAKES, AIRSeptember 24, 1998
FRONT BRAKE ROTORS HAVE LARGE PIECES FLAKING OFF THE OUTER SURFACES.
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIRSeptember 22, 1998
AUTOMATIC ADJUSTERS ARE NOT SUFFICIENT IN DESIGN TO KEEP THE REAR BRAKE DRUMS ADJUSTED PROPERLY, CAUSING EXTREME PEDAL PULSATION, AND CAUSING MOST BRAKING ONTO FRONT BRAKES, RESULTING IN OVERHEATING AND WARPING OF THE ROTORS.
AIR BAGSSeptember 11, 1998
PASSENGERS AIRBAG DEPLOYMENT DURING ACCIDENT RESULTED IN SERIOUS BURNS WHEN AIRBAG IMPROPERLY VENTED, CAUSING CHEMICAL FROM BAG TO LEAK ON PASSENGER.
ENGINE AND ENGINE COOLINGSeptember 8, 1998
VEHICLE STALLS INTERMITTENTLY.
ENGINE AND ENGINE COOLINGSeptember 7, 1998
WHILE DRIVING THE ENGINE OVERHEATED. THE VEHICLE ALSO STALLED AND THE STEERING WHEEL LOCKED AND THE TRUCK WOULD NOT TURN BACK ON.
AIR BAGSSeptember 4, 1998
WIFE IS 4 FEET TALL AND CANNOT DRIVE WITHOUT SITTING CLOSER THAN 10 INCHES TO THE WHEEL. AFRAID DRIVER'S SIDE AIR BAG MAY EXPLODE, CAUSING INJURY TO WIFE. WANTS TO INSTALL THE DISCONNECT SWITCH. CONCERN ABOUT SAFETY OF SHORT PERSON AND AIR BAG; POSTED ON 09-07-1999. ALSO, CONCERN ABOUT SAFETY OF SHORT PERSON AND AIR BAG; POSTED ON 09-07-1999. *AK
EQUIPMENTSeptember 2, 1998
AIR CONDITIONER CLOGGING AND FLOODING THE PASSENGER'S FLOORBOARD.
ELECTRICAL SYSTEMSeptember 1, 1998
AN ELECTRICAL INADEQUACY IN THE FAN MOTOR WIRING IN THE STEERING COLUMN, CAUSED WIRING TO MELT. *AK
STEERINGAugust 31, 1998
WHILE MAKING A LEFT OR RIGHT TURN THERE IS A VERY LOUD KNOCKING NOISE COMING FROM UNDER THE FLOORBOARD ON THE DRIVER'S SIDE. DEALER STATED THAT THE PROBLEM WAS DUE TO A WORN OUT STEERING BOX. THE STEERING BOX HAS NOT BEEN REPLACED. *AK
SEAT BELTSAugust 28, 1998
REAR SEAT BELT STRAPS, WHEN BUCKLED, RUB AGAINST THE SEAT FABRIC CAUSING EXCESSIVE WEAR.
ENGINE AND ENGINE COOLINGAugust 24, 1998
WHILE TRAVELING THE VEHICLE WOULD STALL WITH OUT INDICATIONS. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK
AIR BAGSAugust 22, 1998
CHRYSLER DENIED RESPONSIBILITY. SAID "THRESHOLD FOR AIR BAG DEVELOPMENT WAS NOT MET. SAID IMPACT WAS ABSORBED BY THE VEHICLE'S CRUSH POINTS. THE JEEP WAS TOTALED, NOTHING WAS LEFT OF THE FRONT OF THE CAR! BUMPER COMPLETELY TORN OFF BY GUARD RAIL. HOW CAN THIS BE?
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAINAugust 19, 1998
WHEN TURNING THE WHEEL LEFT OR RIGHT THERE IS A GRINDING NOISE TOWARD THE FRONT UNDERBODY. TAKEN TO DEALERSHIP 3 TO 4 TIMES FOR THIS PROBLEM. THE LAST TIME, THE DEALERSHIP REPLACED THE DRIVETRAIN, FRONT AXLE AND BRAKES. CONSUMER STILL EXPERIENCING A MINOR PROBLEM. *AK
SERVICE BRAKES, HYDRAULICAugust 13, 1998
WHEN APPLYING THE ABS BRAKES ON WET OR DRY PAVEMENT THE VEHICLE PULLS TO THE RIGHT. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
ELECTRICAL SYSTEMAugust 12, 1998
THE ELECTRONIC SYSTEM MALFUNCTIONS. WHEN THIS HAPPENS DRIVER HAS NO INDICATION OF THE FEUL LEVEL AND HAS NO TURN SIGNALS . THE DEALER HAS REPAIRED THE VEHICLE FOUR TIMES. THE MANUFACTURER HAS BEEN NOTIFIED . *AK
STEERINGAugust 7, 1998
WHILE TRAVELING THE BATTERY LIGHT AND WATER LIGHT CAME ON. CONSUMER LOST POWER STEERING AND THE ENGINE SHUT DOWN. PLEASE PROVIDE FURTHER DETAIL. *AK
SERVICE BRAKES, HYDRAULICAugust 4, 1998
WHEN BRAKES ARE APPLIED THE VEHICLE SHAKES. IN ORDER TO MAINTAIN CONTROL, DRIVER HAS TO RELEASE THE BRAKES. THE DEALER HAS INSPECTED THE VEHICLE AND IS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
VEHICLE SPEED CONTROL,TIRESAugust 3, 1998
ADVISED BY NHTSA RECALL TO HAVE SPACESAVER SPARE TIRE REPLACED WITH A FULL SIZED SPARE TIRE AS PER RECALL. TOOK VEHICLE TO DEALER FOR REPAIRS. AFTER PICKING UP VEHICLE DISCOVERED THAT THEY HAD NOT FIXED PROBLEM. IN ADDITION VEHICLE EXPERIENCES SUDDEN ACCELERATION.
POWER TRAINJuly 31, 1998
TRANSMISSION FAILED.
SUSPENSIONJuly 31, 1998
WHEEL BEARING FAILED.
ENGINE AND ENGINE COOLINGJuly 29, 1998
WHEN DRIVING VEHICLE HIT A BUMP IN WHICH THE ENGINE MOUNT BOLTS SHEARED OFF, CAUSING THE ENGINE TO DROP SEVERAL INCHES, RESULTING IN THE VEHICLE DRIVING VERY ROUGH. CONSUMER HAS CONTACTED THE DEALER, DEALER REPLACING PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICJuly 23, 1998
FRONT DISC BRAKE ROTORS MAKE AN ANNOYING LOUD NOISE DUE TO EXCESSIVE WEAR FROM CRACKS IN THE PADS. LATER MODEL VEHICLES WERE RECALLED FOR THE SAME PROBLEM.
POWER TRAINJuly 13, 1998
WHILE PARKED WITH KEYS OUT OF IGNITION, VEHICLE JUMPED OUT PARK INTO REVERSE, CAUSING VEHICLE TO HIT A PEDESTRIAN. PLEASE PROVIDE DETAILS. *AK
TIRESJuly 8, 1998
CONSUMER TOOK VEHICLE IN FOR RECALL SERVICE AND DEALER REPLACED SPARE TIRE WITH A SMALLER SIZE. CONSUMER QUESTIONS THE SAFETY OF A 15 INCH SPARE ON A VEHICLE WITH 16 INCH WHEELS SET ACCORDING TO OWNERS MANUAL SPECS.
AIR BAGSJuly 7, 1998
AIR BAG DEPLOYED UPON A MINOR IMPACT(ABOUT 2MPH), ALSO AIRBAG DEPLOYMENT WAS VIOLENT, FORCE OF IMPACT RESULTED IN BREATHING DIFFICULTIES, MULTIPLE FRACTURES.
ELECTRICAL SYSTEMJuly 6, 1998
JUST STARTED THE VEHICLE WHEN IT STALLED AND MADE A "GRINDING" NOISE UNEXPECTEDLY WHICH CAUSED AN UNDERHOOD FIRE. CANNOT DETERMINE WHAT CAUSED THE FIRE. *AK
TIRESJuly 1, 1998
RECALL REPLACED COMPACT TO FULL SIZE CONVENTIONAL TIRE, WHICH IS DIFFERENT IN SIZE. ORIGINAL SIZE IS 225 75 R15. NEW RECALL SIZE IS 245 70R15. THIS COULD RESULT IN DIFFERENT ROTATION SPEED. *AK
ELECTRICAL SYSTEMJuly 1, 1998
OWNER SAW SMOKE COMING FROM IGNITON AREA. NOTES CIRCUITS MAY BE OVERLOADING. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER DETAILS. *AK
STEERINGJuly 1, 1998
STEERING GEAR BOX FAILED. QCAW
POWER TRAIN,STRUCTUREJuly 1, 1998
VEHICLE GRINDS WHILE TRAVELING BETWEEN 40 AND 55 MPH, EVEN WHEN SHIFTED TO NEUTRAL. OWNER IS CONCERNED ABOUT THE TRANSMISSION. THE CONSUMER ALSO STATED THE HYDRAULIC STRUTS FAILED ON THE REAR HATCH. UPDAED 02/13/06.*JB
POWER TRAIN,STRUCTUREJuly 1, 1998
HYDRAULIC CLUTCH FAILED ON REAR DOOR HATCH.
AIR BAGSJune 30, 1998
VIOLENT/INADVERTENT DEPLOYMENT OF AIR BAG DEPLOYMENT RESULTED IN A COLLISION. DRIVER WAS KNOCKED UNCOUNSCIOUS. *MJS
FUEL SYSTEM, GASOLINEJune 26, 1998
THE MAIN FUEL LINE WAS TOO LONG AND CHAFFED AND MELTED, UNNOTICES, ON TOP OF THE REAR END GEAR BOX. THE LARGE AMOUNTS OF FUEL WAS LEAKING OVER THE HOT GEAR REAR GEAR BOX AND SPLASHING ONTO THE HOT MEFFLER.
STRUCTURE,VEHICLE SPEED CONTROLJune 22, 1998
WHILE WAITING AT A STOP SIGN VEHICLE SUDDENLY ACCELERATED FOR NO REASON, POSSIBLE CAUSE FAULTY THROTTLE SENSOR. ALSO, JEEP HAS A HIGHER BUMPER THAN MID-SIZED TOYOTA AND WENT OVER BUMPER OF TOYOTA, CAUSING DAMAGE. *AK
POWER TRAINJune 17, 1998
TRANSMISSION HAS A WATER COOLING SYSTEM TO PREVENT OVERHEATING. THE PART WHERE THE WATER ENTERS THE TRANSMISSION IS DEFECTIVE AND ALLOWED WATER INTO THE TRANSMISSION CAUSING IMMEDIATE FAILURE.
TRAILER HITCHESJune 15, 1998
TOWING UTILITY TRAILER. TRAILER BECAME UNLATCHED. TRAILER TONGUE PUNCHED GAS TANKS WHICH MIGHT OR MIGHT NOT CAUSE VEHICLE TO EXPLODE.
STRUCTUREJune 10, 1998
THE TOP OF THE DOOR PANEL PADDING CAME OFF THE DRIVER'S SIDE DOOR AND THE PASSENGER'S SIDE DOORS. THE DOOR PANEL WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. THE SAME HAS HAPPENED TO THE REAR DOOR ON THE PASSENGER'S SIDE. THE PANEL HAS NOT BEEN REPLACED. *AK
AIR BAGSJune 3, 1998
WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON, CAUSING THE DRIVER TO LOSE CONTROL OF JEEP AND CRASH. DRIVER SUSTAINED INJURIES, SUCH AS BROKEN COLLAR BONE/NECK DAMAGE/NERVE & RIGHT SHOULDER DAMAGE. THE JEEP WAS TOTALLED. 780008 DUP OF 823900; POSTED ON 09-07-1999. *AK
SEAT BELTSJune 3, 1998
SEAT BELT LOCKING CLIP CAN BE PLACED INTO PROPER LOCATION AS WELL AS THE IMPROPER LOCATION, GIVING THE FALSE IMPRESSION THAT THE BELT IS LOCKED IN PLACE WHEN IT ISN'T.
STEERING,SUSPENSION,ENGINE AND ENGINE COOLINGMay 24, 1998
FRONT COIL SPRINGS WEAK.
ENGINE AND ENGINE COOLINGMay 24, 1998
ENGINE OIL LEAK.
STEERING,ENGINE AND ENGINE COOLINGMay 24, 1998
STEERING BOX LEAK.
TIRESMay 17, 1998
THIS IS REF: A RECALL NOTICE TO HAVE THE SPARE TIRE REPLACED WITH A LARGER SPARE TIRE, BECAUSE IF THE CURRENT TIRE IS USED, THE VEHICLE IS ALLEGED TO BE ABLE TO ROLL OVER. 4 VISITS TO DEALERSHIP HAS FAILED TO RECTIFY PROBLEM. DEALER ALWAYS HAS SOME EXCUSE, MIS-INFORMATION ECT.
AIR BAGSMay 14, 1998
DRIVING AT APPROXIMATELY 35 MPH CONSUMER RAN STOP SIGN . WAS HIT FROM SIDE AT SUCH HARD IMPACT THAT THE VEHICLE MADE A DIRECT HIT INTO A TREE. DRIVER'S AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. RADITOR WAS PUSHED BACK AT LEAST 10 INCHES. AIRBAG SENSORS ARE LOCATED ON THE SIDES OF RADITOR.THIS DEFECT CAUSED CONSUMER TO SUSTAIN INJURIES IN PELVIS AREA AND LOSS OF SIGHT IN ONE EYE. *AK
TIRESMay 4, 1998
RECALL ON THE SPARE TIRE, HOWEVER REPLACEMENT TIRE MIGHT CAUSE DAMAGE TO AXLE IF USED.
SERVICE BRAKES, HYDRAULICApril 29, 1998
WHEN ABS BRAKES ARE APPLIED, THEY WOULD VIBRATE. TOOK TO DEALER & MECHANIC SAID ROTORS NEEDED REPLACING. HAD ENTIRE BRAKES CHECKED. BRAKES RESURFACED. BEEN BACK TWICE. PROBLEM STILL EXISTS. *AK
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAINApril 29, 1998
WHILE GOING IN REVERSE NOTICED RUBBING GRINDING NOISE. DEALER REPLACED ENGINE AND TRANSMISSION BUT NOISE CONTINUED.
POWER TRAINApril 26, 1998
TRANSFER CASE NOISY/FAILED.
TIRESApril 23, 1998
TIRES ON VEHICLE ARE 225-75-R-15, AND WHAT WAS REPLACED WITH 245-70-15, GIVING A TOTALLY DIFFERENT PROFILE TO THE VEHICLE. THE TIRES SHIPPED WERE THE ONLY ONES THEY HAD, AND NOTHING ELSE COULD BE DONE TO REMEDY THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULICApril 22, 1998
WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT STOP.*AK
SERVICE BRAKES, HYDRAULICApril 21, 1998
ABS BRAKE FAILURE. IN ADDITION, CONTAMINATED BRAKE FLUID CAUSED THE MASTER CYLINDER SEALS TO SWELL. ALSO REPLACED CALIPERS.
VEHICLE SPEED CONTROLApril 14, 1998
THE RPMS WILL SURGE BETWEEN 0-750 WHEN STOPPED AT A STOP SIGN OR IN STOP AND GO TRAFFIC. THIS IS A SAFETY HAZARD BECAUSE IF THE FOOT SLIPS OFF THE BRAKE IN HEAVY TRAFFIC VEHICLE STALLS.
TIRESApril 8, 1998
RECEIVED A RECALL FROM THE MANUFACTURER ABOUT THE SPARE TIRE. THE DEALER HAS ORDERED THE TIRE TWICE. BOTH TIMES THE TIRE WAS THE WRONG SIZE. *AK
ENGINE AND ENGINE COOLINGApril 3, 1998
HEARD NOISE WHEN ACCELERATING FROM A STOP AND WHEN PLACING TRANSMISSION INTO GEAR FORWARD AND REVERSE.
SEATSApril 2, 1998
FRONT DRIVER SEAT FRAME REPLACED.
ENGINE AND ENGINE COOLINGApril 2, 1998
CATALYTIC CONVERTER FIRE.
STRUCTUREMarch 17, 1998
THE HYDRAULIC CYLINDERS TO THE REAR DOOR BROKE AND THE DOOR COLLAPSED ON THE NANEY'S BACK, CAUSING INJURY TO HER BACK. DEALER HAS NOT SEEN. *AK
STRUCTUREMarch 17, 1998
REAR HATCHBACK HYDRAULIC CYLINDER FAILED INJURING CONSUMER. (ATTORNEY FOR CONSUMER).
POWER TRAINMarch 13, 1998
VEHICLE JUMPED FROM PARK TO REVERSE AND BEGAN TO BACK UP AT A FAST RATE.
VISIBILITYFebruary 26, 1998
REAR WIPER DESIGN CAUSES POOR VISIBILITY DUE TO FAILURE OF THE WIPER BLADE TO CONTACT THE REAR WINDSHIELD.
ENGINE AND ENGINE COOLINGFebruary 26, 1998
TRANSMISSION COOLING LINES. ANTIFREEZE LEAKS FROM WATER PUMP.
SERVICE BRAKES, AIRFebruary 26, 1998
FRONT ROTORS CORRODED.
VEHICLE SPEED CONTROLFebruary 24, 1998
THE VEHICLE WAS ON CRUISE CONTROL. WHEN THE RESUME BUTTON WAS HIT THE VEHICLE ACCELERATED SUDDENLY, CAUSING THE VEHICLE TO GO INTO A SPIN. THE DEALER HAS NOT BEEN NOTIFIED. *AK
ELECTRICAL SYSTEMFebruary 10, 1998
WHEN TURN SIGNAL LEVER IS PULLED A FUSE BLOWS OUT, CAUSING SIGNALS NOT TO FUNCTION. VEHICLE HAS BEEN TAKEN TO DEALERS WHERE THEY REPLACED IT WITH A HIGHER VOLTAGE TYPE FUSE. *AK
POWER TRAINFebruary 8, 1998
TRANSFER CASE MAKES A GRINDING NOISE AND WILL NOT ENGAGE UNLESS YOU BACK UP THE VEHICLE.
AIR BAGSFebruary 5, 1998
WHILE DRIVING AT 30 MPH THE VEHICLE HAD A DIRECT FRONTAL IMPACT IN WHICH THE VEHICLE BROADSIDED THE OTHER VEHICLE, CAUSING THE JEEP TO ROLLOVER. DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY WHICH DID NOT PROTECT THE OCCUPANT IN THE ACCIDENT. *AK
EXTERIOR LIGHTINGJanuary 28, 1998
WHEN VEHICLE GETS WARM THE HEADLIGHTS WILL BEGIN TO TURN ON AND OFF, RESULTING IN LOSS OF VISIBLITY. DEALER WILL REPLACE HEADLIGHT SWITCH, PART ON BACKORDER. *AK
POWER TRAINJanuary 28, 1998
SECOND INSTANCE WHERE FLUID HAS LEAKED OUT OF TRANSFER CASE CAUSING MAJOR DAMAGE TO THE CASE.
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,SEATS,EQUIPMENTJanuary 27, 1998
BOTH FRONT BRAKE ROTORS WARPED. IN ADDITION, TRANSMISSION FAILED 3 TIMES; ENGINE HEAD CYLINDER HAD EIGHT MISFIRES; POWER SEATS FOLD DOWN INTO BACK SEAT; DEFECTIVE TRANSFER CASE AND AIR CONDITIONING SWITCH FAILED. *AK
STEERINGJanuary 26, 1998
THE DEFECTIVE BRACKET THAT HOLDS THE POWER STEERING SYSTEM SHEARED OFF, CAUSING LOSS OF VEHICLE CONTROL AND VEHICLE STALLED. *AK
POWER TRAINJanuary 23, 1998
REAR DIFFERENTIAL CAUGHT ON FIRE.
POWER TRAINJanuary 15, 1998
TRANSMISSION FAILED, CAUSING LEAKS.
VISIBILITYJanuary 15, 1998
WINDSHIELD WIPERS TURNED ON AND OFF WITH OUT BENG ENGAGED.
ENGINE AND ENGINE COOLINGJanuary 15, 1998
ENGINE FIRE.
STEERING,SERVICE BRAKES, HYDRAULICJanuary 13, 1998
WHILE COMING TO A STOP THE VEHICLE LOST ITS BRAKES AND POWER STEERING, CAUSING THE VEHICLE TO GO INTO A SPIN. THE VEHICLE HAS SEVERE DAMAGE. THE MANUFACTURER SENT AN INVESTIGATOR OUT, AND DETERMINED THAT NOTHING WAS WRONG WITH THE VEHICLE. *AK
ENGINE AND ENGINE COOLINGJanuary 13, 1998
CONVERTER CLAMP WAS NEVER INSTALLED, CAUSING NOISE AND ABRASION DUE TO CHAFFING.
POWER TRAINJanuary 13, 1998
VEHICLE WAS IN PARK W/ENGINE RUNNING WHEN IT ENGINE ENGAGED ITSELF IN REVERSE AND BACKED UP CAUSING AN ACCIDENT.
ELECTRICAL SYSTEMJanuary 13, 1998
ELECTRICAL ERROR MESSAGES ON HEATER DISPLAY.
ENGINE AND ENGINE COOLINGJanuary 6, 1998
CONVERTER CLAMP WAS NEVER INSTALLED ALLOWING HOT PIPE TO SHIFT REARWARD AND RUB AGAINST THE FUEL TANK.
ENGINE AND ENGINE COOLINGJanuary 6, 1998
CONVERTER CLAMP WAS NEVER INSTALLED AT FACTORY. CONSTANT NOISE FROM UNDER VEHICLE, HOT PIPE SHIFTED REARWARD AND BEGAN RUBBING AGAINST FUEL TANK.
SERVICE BRAKES, HYDRAULICDecember 30, 1997
LOUD GRINDING NOISE WHILE BRAKING, NO PROBLEM FOUND.
ELECTRICAL SYSTEMDecember 30, 1997
FOUR ELECTRICAL FAILURES.
STRUCTUREDecember 30, 1997
FLOOR BOARDS FLOOD.
SUSPENSION,POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENTDecember 29, 1997
FRONT SWAY BAR BUSHING MALFUNCTIONED. IN ADDITION, REAR U-JOINTS/ AIR CONDITIONER CONDENSOR/DOOR PANELS/HOOD LATCH AND RIGHT FRONT SPEAKER FAILED. *AK
POWER TRAINDecember 29, 1997
DRIVING AT APPROXIMATELY 60 MPH THE AXLE WILL BEGIN TO VIBRATE,STARTED TO RATTLE,MAKE NOISE,DEALER REPLACED BARRING IN FRONT AXLE, DEFECT IS STILL OCCURRING. *AK
SUSPENSIONDecember 14, 1997
VEHICLE PULLS TO THE RIGHT EVEN AFTER REPAIRS.
TIRESDecember 8, 1997
USE OF THE UNDERSIZED SPARE TIRE CAUSED A FIRE.
VISIBILITYDecember 2, 1997
WHILE THE VEHICLE WAS PARKED THE SIDE WINDOW ON THE RIGHT PASSENGER'S SIDE SHATTERED, CAUSE UNKNOWN. *AK CONSUMER STATES WINDOW SHATTERED AS THE FRONT DOOR ON DIRVER'S SIDE WAS CLOSED. *SLC
STEERINGNovember 28, 1997
POWER STEERING FAILURE, CAUSING LOSS OF ACCESORY BELT CAUSING OVERHEAT, BATTERY RUNNING LOW BRACKET BROKE IN HALF.
ELECTRICAL SYSTEMNovember 28, 1997
BATTERY RUNNING LOW BRACKET BROKE IN HALF, NO REASON FOR FAILURE.
AIR BAGSNovember 20, 1997
FIRST INSTANCE, WHILE DRIVING SLIPPED ON ICE, HIT HEAD FIRST INTO GUARD RAIL, DRIVER'S AIR FAILED TO DEPLOY, DRIVER SUSTAINED 3 CRUSHED DISCS IN BACK/BROKEN FINGER. IN SECOND INSTANCE, WHILE DRIVING AT 57 MPH, VIOLENT DEPLOYMENT OF PASSENGER'S AIR BAG, DISTRACTED DRIVER, CAUSING A MAJOR COLLISION. PASSENGER SUFFERED A BROKEN NECK AND DIED. *AK
ENGINE AND ENGINE COOLING,POWER TRAINNovember 17, 1997
WHILE DRIVING THE VEHICLE STALLED WITH OUT INDICATION, CAUSING AN ACCIDENT. DEALER HAS BEEN CONTACTED. *AK CONSUMER STATES STALLING OCCURRED DUE TO A FAULTY PCM. *SLC
EQUIPMENTNovember 4, 1997
RADIO FAILED.
STRUCTURE,LATCHES/LOCKS/LINKAGESNovember 4, 1997
DOOR PANELS AND LOCKS FAILED.
TIRESNovember 4, 1997
TIRE WOULD NOT BALANCE PROPERLY. (GOODYEAR P 225/75R15 OWL AS).
VEHICLE SPEED CONTROLOctober 27, 1997
PROBLEMS WITH ACCELERATION.
VISIBILITYOctober 27, 1997
PASSENGER SIDE WINDOW IS LEAKING.
POWER TRAINOctober 27, 1997
REAR AXLE SEAL FAILED.
VISIBILITYOctober 27, 1997
WINDSHIELD WIPER CONTROL SWITCH FAILED.
STRUCTUREOctober 27, 1997
REAR DOOR FAILED.
EQUIPMENTOctober 27, 1997
RADIO FAILED.
POWER TRAINOctober 27, 1997
TRANSMISSION 0-RING SEAL FAILED.
SERVICE BRAKES, HYDRAULICOctober 27, 1997
BRAKES FAILED.
EXTERIOR LIGHTINGOctober 27, 1997
REAR TAIL LIGHT WIRING FAILED.
STRUCTUREOctober 27, 1997
INTERNAL DOOR PANELS CAME APART.
EXTERIOR LIGHTINGOctober 27, 1997
REAR TAIL LIGHTS LEAKING WATER CREATING MOISTURE INSIDE LENSE.
STRUCTUREOctober 27, 1997
DRIVER AND PASSENGER FRONT DOOR PANELS WARPED AND DETACHED FROM DOOR.
SEAT BELTSOctober 27, 1997
DRIVER'S SEAT BELT RUBBED ON LEATHER SEAT AND CAUSED ABRASION ON MATERIAL.
VISIBILITYOctober 27, 1997
POWER CONTROL MODULE FAILED DUE TO LOOSE PLUG.
EXTERIOR LIGHTINGOctober 27, 1997
TURN SIGNAL BULB FAILED.
TIRESOctober 24, 1997
SPARE TIRE TOO SMALL FOR QUADRA TRAC VEHICLE, RESULTING IN RING AND PINION GEAR DAMAGE.
STRUCTUREOctober 22, 1997
INSIDE DOOR MOLDING FAILED.
SUSPENSIONOctober 21, 1997
WHILE DRIVING 60-65 MPH, THE VEHICLE VIBRATES.
POWER TRAIN,TIRES,UNKNOWN OR OTHEROctober 15, 1997
ENGINE CHECK LIGHT COMES ON/OFF. ALSO REPLACED TIRE DUE TO DEFECTIVE SIDEWALL AND TRANSMISSION BUSHING. *AK
VEHICLE SPEED CONTROLOctober 14, 1997
IDLE AIR CONTROL MOTOR UNIT FAILED. MJS
STEERING,POWER TRAINOctober 10, 1997
TRANSMISSION HAS BEEN SLIPPING WHILE DRIVING. THE COMPRESSION FITTINGS MELTED AND THE TRANSMISSION CAUGHT ON FIRE. THE MOTOR MOUNTS WERE REPLACED AND THE COMPUTER TO THE TRANSMISSION WAS ALSO REPLACED. OWNER HAS HAD VEHICLE INTO THE DEALER FOR REPAIR ON EIGHT OCCASIONS. *AK SINCE TIME OF REPAIR, 1 OF THE COMPRESSION FITTINGS SNAPPED OFF, HOSE WAS HELD IN PLACE BY A SCREW CLAMP. POWER STEERING PUMP FAILED AND WAS REPLACED. CONSUMER IS REQUESTING A REPLACEMENT VEHICLE. *SLC
STEERINGOctober 1, 1997
STEERING WHEEL ASSEMBLY LOOSE.
EXTERIOR LIGHTINGOctober 1, 1997
REAR TAIL LIGHTS AND DASHBOARD LIGHTS FAILED.
SERVICE BRAKES, HYDRAULICSeptember 30, 1997
MASTER CYLINDER FAILED.
FUEL SYSTEM, OTHERSeptember 30, 1997
FUEL GAUGE INDICATOR READS EMPTY WHEN TANK IS FULL.
ENGINE AND ENGINE COOLINGSeptember 24, 1997
WHEN DRIVING THE TRUCK ANYWHERE THE TRUCK JUST CUTS OFF WITHOUT ANY WARNING. SOMETIME THE TRUCK WOULD START BACK UP, AND SOMETIMES IT HAS TO BE TOWED TO A MECHANIC. *AK
STEERINGSeptember 23, 1997
STEERING DAMPER FAILURE. *AK
SUSPENSIONSeptember 19, 1997
VEHICLE MAKES A GRINDING NOISE WHILE TRAVELING BETWEEN 45 MPH TO 55 MPH. *AK
SERVICE BRAKES, HYDRAULICSeptember 19, 1997
ANTI-LOCK BRAKES FAILED, CAUSING ACCIDENT.
POWER TRAINSeptember 19, 1997
VEHICLE IS LEAKING UNDER TRANSMISSION.
STRUCTURESeptember 19, 1997
DOOR PANELS FAILED.
AIR BAGSSeptember 18, 1997
CONSUMER NOTICES THAT THE PASSENGER SIDE AIR BAG WAS BUBBLING.
ENGINE AND ENGINE COOLINGSeptember 11, 1997
ENGINE BLOCK FAILED.
UNKNOWN OR OTHERSeptember 11, 1997
OIL PRESSURE SENSOR/GAUGE FAILED.
ELECTRICAL SYSTEMSeptember 11, 1997
IGNITION SWITCH FAILED.
STRUCTURESeptember 11, 1997
PROBLEM WITH FRONT AND LEFT REAR DOOR PANELS.
UNKNOWN OR OTHERSeptember 11, 1997
ENGINE OIL PRESSURE GAUGE FAILED.
ELECTRICAL SYSTEMSeptember 10, 1997
COMPUTER FAILED.
SUSPENSIONSeptember 10, 1997
REAR AXLE SEAL FAILED.
POWER TRAINSeptember 9, 1997
TRANSMISSION FAILED.
ENGINE AND ENGINE COOLINGSeptember 9, 1997
NOISE IN ENGINE.
SUSPENSIONSeptember 9, 1997
VEHICLE PULLS TO THE RIGHT WHILE DRIVING.
POWER TRAINSeptember 9, 1997
TRANSMISSION LEVER IS LOOSE AND VEHICLE WILL NOT ALWAYS START IN PARK GEAR.
UNKNOWN OR OTHERSeptember 9, 1997
OIL GAUGE FAILED.
STRUCTURESeptember 9, 1997
DOOR PANEL TRIM FAILED.
ENGINE AND ENGINE COOLINGSeptember 8, 1997
OXYGEN SENSOR FAILED.
SEAT BELTSSeptember 8, 1997
SEAT BELT ON RIGHT SIDE OF VEHICLE FAILED.
ELECTRICAL SYSTEMSeptember 8, 1997
HORN BUTTON IS DIFFICULT TO LOCATE.
POWER TRAINSeptember 8, 1997
WHILE SHIFTING GEARS FROM 4 WHEEL HI TO 4 WHEEL LOW AND BACK, THE TRANSFER CASE MAKES A GRINDING NOISE.
POWER TRAINSeptember 8, 1997
DIFFERENTIAL UNIT DOES NOT LOCK THE REAR WHEELS IN EXTREME LOW TRACTION CONDITIONS.
AIR BAGSSeptember 3, 1997
VEHICLE WAS INVOLED IN A COLLISION AND THE AIR BAG DID NOT DEPLOY. THE VEIHCLE WAS GOING ABOUT 55MPH. DEALER SAID THAT IT BROKE TWO PROMS OFF THE SENSOR. *AK
ELECTRICAL SYSTEMSeptember 2, 1997
ELECTRICAL MALFUNCTION RESULTED IN EAR LAMP/HEADLIGHT/RADIO/CLOCK FAILURE.
EXTERIOR LIGHTINGSeptember 2, 1997
REAR LAMP FAILURE.
EQUIPMENTSeptember 2, 1997
ELECTRICAL PROBLEMS WITH RADIO AND CLOCK.
ELECTRICAL SYSTEMSeptember 2, 1997
AIR BAG LIGHT CAME ON AND WON'T GO OFF/ RADIO IS WORKING INTERMITTENTLY, AND ALL WINDOWS WON'T COME DOWN DUE TO A SHORT WITHIN VEHICLE. *AK
POWER TRAINAugust 31, 1997
VEHICLE JUMPS INTO NEUTRAL WHILE STOPPED AT LIGHTS AND STOP SIGNS. DRIVER HAS TO TAP THE GAS PEDAL TO ENGAGE THE TRANSMISSION.
VISIBILITYAugust 29, 1997
WINDOW GASKET FAILED.
FUEL SYSTEM, OTHERAugust 27, 1997
THE GAS GAUGE IS NOT READING THE LEVEL OFF FUEL LEFT IN THE CAR.
SERVICE BRAKES, HYDRAULICAugust 25, 1997
REAR LEFT ROTOR RUSTED/CORRODED, BRAKE PADS ARE NOT TOUCHING ROTOR. BRAKES MAKE LOUD SQUEAKING NOISE. ACCORDING TO DEALER, NOT A SAFETY MATTER BRAKES WORKING NORMALLY. REPLACED ROTOR, NOW NEW ROTOR HAS RUSTED/CORRODED. *AK
FUEL SYSTEM, GASOLINEAugust 25, 1997
FUEL PUMP WENT OUT. THIS IS THE THIRD TIME IN SIX MONTHS THAT THE FUEL PUMP WENT. *AK
TIRESAugust 19, 1997
COMPACT SPARE TIRE WAS POORLY DESIGNED AND CAUSED THE DIFFERENTIAL TO FAIL. INSTRUCTIONS WERE UNCLEAR BUT DRIVER DROVE LESS THAN 40 MILES AT A MAXIMUM SPEED OF 40 MPH BEFORE IR FAILED.
POWER TRAINAugust 15, 1997
THE OVERDRIVE DROPPED OUT AT 75 MPH TWICE IN A 30 MINUTE PERIOD, CAUSING RMPS TO JUMP FROM 2100 TO 3200.
POWER TRAIN,UNKNOWN OR OTHERAugust 14, 1997
ENGINE CHECK LIGHT FAILED, CAME ON AND STAYED ON FOR OVER 5000 MILES. PREVIOUSLY TRANSMISSION FAILED/REPLACED. *AK
ENGINE AND ENGINE COOLINGAugust 12, 1997
MOUNTING BOLTS THAT HOLD MOTOR IN ENGINE SHEARED OFF ONTO GROUND, CAUSING MOTOR TO DROP, ONLY INDICATION WAS LOUD NOISE, BOLTS WERE NOT PROPERLY TIGHTENED, DEALER REPLACED BOLTS. *AK *SLC
SEATSAugust 5, 1997
JEEP IS THE ONLY 4 WHEEL DRIVE VEHICLE DESIGNED WITHOUT REAR HEADRESTS.
SERVICE BRAKES, HYDRAULICJuly 30, 1997
WHILE DRIVING ABOUT 30 MPH THEY HEARD A GRINDING NOISE WITHOUT ANY WARNING . CONSUMER STATED THAT THE NOISE WAS COMING FROM THE RIGHT REAR WHEEL BRAKE PAD. ALSO THAT IT WAS RUSTED AND HAD BROKEN OFF AND CAME APART. CONSUMER CONTACTED THE DEALER AND HAD REPAIRED. *AK
TIRESJuly 29, 1997
TEMPORARY SPARE TIRE CAUSES STEERING PROBLEMS, LOSS OF CONTROL.
UNKNOWN OR OTHERJuly 29, 1997
UNSPECIFIED.
STEERINGJuly 17, 1997
RECEIVED RECALL NOTICE FOR THE STEERING GEAR AND CONTACTED THE DEALER, AND THEY SAID THAT PARTS WILL BE READY IN 3 WEEKS; THEY WERENOT READY, SO CONTACTED THE DEALER AGAIN AND THEY SAID THAT THE PARTS WERE ON BACK ORDER. ( 97V 069000). *AK
SEAT BELTSJuly 11, 1997
THE FRONT RESTRAINT SEAT BELT ON THE PASSENGER'S SIDE DOES NOT FIT PROPERLY AROUND THE CHILD SAFETY SEAT. *AK
ELECTRICAL SYSTEMJuly 7, 1997
THE JEEP IS HAVING SERIOUS ELECTRICAL PROBLEMS ONE AFTER ANOTHER AND THIS COULD BE A POSSIBLE FIRE HAZARD. *AK
VEHICLE SPEED CONTROLJuly 7, 1997
WHILE BACKING INTO A PARKING SPACE THE VEHICLE ACCELERATED IN REVERSE, HITTING A PILLAR. THE REAR PART OF THE VEHICLE'S BODY WAS ALMOST PUSHED UP TO THE FRONT DOORS FROM IMPACT. *AK
WHEELSJuly 7, 1997
DURING WINTER WEATHER WATER GETS INTO WHEELS, BEHIND THE SPOKES. THE WATER FREEZES TO ICE, CAUSING STRAIN ON VEHICLE WHEN DRIVING UNTIL ICE MELTS.
VISIBILITYJuly 2, 1997
STARTED TO NOTICING DROPPINGS AND DOG FOOD INSIDE VEHICLE. LATER FOUND OUT THAT THERE WERE MICE ENTERING THE VEHICLE. DEALER TOLD CONSUMER THE MICE WERE COMING IN THROUGH FRESH AIR VENTS. THEY ONCE MADE A SCREEN TO COVER IT, BUT IT BEGAN TO CAUSE OTHER PROBLEMS, SO THEY NO LONGER USE THE SCREEN. *AK
SERVICE BRAKES, HYDRAULICJune 23, 1997
ANTI LOCK BRAKES FAILED PRIOR TO RECALL REPAIR.
WHEELSJune 12, 1997
WHILE DRIVING APPROXIMATELY 45 MPH THE RIGHT REAR WHEEL AND HALF OF ROTOR FELL OFF, VEHICLE LOST CONTROL, RESULTIN GIN A CRASH/INJURIES. *AK
SERVICE BRAKES, HYDRAULICJune 10, 1997
WHEN COMING TO A STOP THE BRAKES WOULD PULSATE AND THE VEHICLE BECOMES UNSTABLE. AT 8,111 MILES THE ROTORS WARPED SO BADLY THAT THEY HAD TO BE REPLACED. ALSO THE PADS HAD TO BE REPLACED. AT 16,000 MILES THE BRAKE ROTORS FAILED AGAIN. THE ROTORS WERE NOT REPLACED AT THIS TIME. *AK
FUEL SYSTEM, GASOLINEJune 9, 1997
WHILE DRIVING AT HIGHWAY SPEEDS THE CAR BACKFIRES AND POPS, EXCESSIVE FUEL IS GOING THROUGH THE EXHAUST SYSTEM AND IGNITING THE PIPES/FIRE UNDER THE CAR. *AK
VEHICLE SPEED CONTROLJune 6, 1997
VEHICLE EXPERIENCES SUDDEN ACCELERATION, RESULTING IN AN ACCIDENT. *AK
SERVICE BRAKES, HYDRAULIC,AIR BAGSJune 4, 1997
DRIVING 30MPH STARTED APPLYING (ABS) BRAKES SLOWLY; VEHICLE DID NOT SLOW UP; BRAKE PEDAL TO FLOOR; VEHICLE CONTINUED ON. TURNED STEERING WHEEL TO AVOID ANOTHER VEHICLE; HIT CEMENT DIVIDER IN HWY. AIR BAGS DID NOT DEPLOY. TOOK TO DEALER. *AK
SUSPENSIONJune 3, 1997
VEHICLE VIBRATES AT SPEEDS OVER 60 MPH. DEALER CAN'T FIX PROBLEM. *AK
SUSPENSIONMay 28, 1997
WHEN APPLYING THE BRAKES THE BRACKET THAT SUPPORTS THE FRONT RIGHT LOWER CONTROL ARM TO THE FRONT AXLE BROKE IN THE MIDDLE, CAUSING LOSS OF VEHICLE CONTROL. PLEASE GIVE FURTHER DETAILS.
SERVICE BRAKES, HYDRAULICMay 20, 1997
SUDDEN ACCELERATION.
VEHICLE SPEED CONTROLMay 20, 1997
SUDDEN ACCELERATION.
VEHICLE SPEED CONTROLMay 20, 1997
SUDDEN ACCELERATION.
VEHICLE SPEED CONTROLMay 20, 1997
SUDDEN ACCELERATION.
POWER TRAINMay 15, 1997
OWNER STATES WHILE PULLING ON TO HIGHWAY VEHICLE WILL NOT CHANGE GEARS, OWNER NOTES THAT THIS IS AN INTERMITTENT PROBLEM. VEHICLE ONLY PICKSUP TO 40MPH. DEALER CANNOT DUPLICATE PROBLEM. *AK
VEHICLE SPEED CONTROLMay 12, 1997
VEHICLE WAS STATIONARY IN GARAGE, STARTED MOTOR AND SHIFTED INTO DRIVE, ENGINE SURGED IN REVERSE, CAUSING AN ACCIDENT. *AK
VEHICLE SPEED CONTROLMay 9, 1997
SUDDEN ACCELERATION, CAUSING ACCIDENT.
VEHICLE SPEED CONTROLMay 5, 1997
WHILE VEHICLE WAS BEING WASHED THROUGH THE AUTOMATIC CAR WASH AND THE ATTENDANT SHIFTED VEHICLE FROM NEUTRAL TO DRIVE, VEHICLE ACCELERATED OUT OF CONTROL. VEHICLE WAS STOPPED BY USING EMERGENCY BRAKE. *AK
VEHICLE SPEED CONTROLApril 30, 1997
DRIVING VEHICLE, STARTED TO BRAKE; FOR NO APPARENT REASON VEHICLE SUDDENLY ACCELERATED, TOOK TO A DEALERSHIP; THEY COULD NOT FIND THE PROBLEM & WOULD NOT TRY TO FIX PROBLEM. *AK
VEHICLE SPEED CONTROLApril 29, 1997
WHEN PRESSING THE ACCELERATOR PEDAL HALF WAY DOWN, THE TRANSMISSION PASSING GEA, CAUSES THE VEHICLE TO GO OINTO PEN THROTLLE POSITION, RPMS, RACED UP TO 800 RPMS. *AK
STRUCTUREApril 28, 1997
PROBLEM WITH DOOR PANELS.
EQUIPMENTApril 24, 1997
SPEAKER INOPERATIVE.
STRUCTUREApril 24, 1997
DOOR FAILED.
SERVICE BRAKES, HYDRAULICApril 24, 1997
ANTILOCK BRAKES LIGHT STAYS ON.
STRUCTUREApril 23, 1997
TAILGATE LIFTS FAILED.
AIR BAGSApril 21, 1997
WHILE DRIVING 30 MPH AND APPLYING THE BRAKES THE DRIVER'S SIDE AIR BAG DEPLOYED, CAUSING THE DRIVER TO HIT A TRAILER. PLEASE GIVE FURTHER DETAILS. *AK
LATCHES/LOCKS/LINKAGESApril 21, 1997
REAR LATCH FAILED.
STRUCTUREApril 21, 1997
PROBLEM WITH DOOR PANEL.
EXTERIOR LIGHTINGApril 21, 1997
LEFT HEAD LAMP FAILED.
ENGINE AND ENGINE COOLINGApril 19, 1997
NOISE FROM BOTTOM END OF ENGINE BLOCK.
ELECTRICAL SYSTEMApril 17, 1997
ALTERNATOR FAILED.
STEERINGApril 17, 1997
PROBLEM WITH STEERING WHEEL.
SERVICE BRAKES, HYDRAULICApril 16, 1997
VEHICLE PULLS TO THE LEFT WHEN BRAKES ARE HEAVILY APPLIED A THIGHWAY SPEEDS. *AK
STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENTApril 15, 1997
HOOD LATCH FAILURE, WITH OUT ANY PRESSURE OR WHILE DRIVING THE HOOD WOULD POP OPEN, VEHICLE HAS BEEN TO DEALER FOR REPAIR, BUT HAS NOT BEEN REMEDIED. *AK DEALER ADJUSTED HOOD HINGES AND STOPS AND ALIGNED HOOD LATCH ASSEMBLY. CONSUMER STATES AT 2342 MILES RADIO SPEAKERS CUT OUT OVER BUMPS. DEALER REPLACED WITH EXHCHANGE UNIT. DOOR TRIM IS COMING OFF ON THE DRIVER SIDE DOORS. *TT
POWER TRAINApril 14, 1997
TRANSFER CASE FAILED AND REPLACED.
EQUIPMENTApril 14, 1997
AIR CONDITIONER FAILED.
POWER TRAINApril 10, 1997
TRANSMISSION FLUID LINE LEAK.
ENGINE AND ENGINE COOLINGApril 10, 1997
OXYGEN SENSOR FAILED.
STRUCTUREApril 10, 1997
RIGHT SIDE DOOR PANEL DEFECTIVE.
INTERIOR LIGHTINGApril 10, 1997
TIME DELAY SENSOR FOR INTERIOR LIGHTS DEFECTIVE.
POWER TRAINApril 10, 1997
TRANSMISSION FAILED.
STRUCTUREApril 10, 1997
DOOR PANEL FAILED.
TIRESApril 10, 1997
TWO GOODYEAR TIRE BLEW DUE TO IRREGULAR WEAR.
POWER TRAINApril 10, 1997
TRANSMISSION LEAK DUE TO IMPROPER INSTALLMENT OF CONNECTOR HOSE TO THE RADIATOR.
SERVICE BRAKES, HYDRAULICApril 10, 1997
ANTILOCK BRAKE WARNING LIGHT ILLUMINATED.
EQUIPMENTApril 10, 1997
BLOWER MOTOR FAILED.
STRUCTUREApril 10, 1997
DOOR PANEL WARPED.
STRUCTUREApril 10, 1997
PROBLEM WITH INTERIOR DOOR PANEL.
SEAT BELTSApril 10, 1997
SEAT BELT REPLACED.
ENGINE AND ENGINE COOLINGApril 10, 1997
EXHAUST TAIL PIPE RATTLES.
VEHICLE SPEED CONTROLApril 10, 1997
CRUISE CONTROL INOPERATIVE.
STEERINGApril 10, 1997
POWER STEERING HOSE FAILED.
VISIBILITYApril 10, 1997
POWER WINDOWS FAILED.
STRUCTUREApril 10, 1997
POWER LOCKS FAILED.
AIR BAGSApril 7, 1997
DRIVER'S AIRBAG DEPLOYED AFTER APPLYING BRAKES SUDDENLY. DRIVER SUSTAINED INJURIES. *AK
AIR BAGSMarch 31, 1997
WHEN GOING THROUGH INTERSECTION ABOUT (15) MPH VEHICLE WAS INVOLVED IN A CRASH, TOTALLING THE RIGHT FRONT END OF VEHICLE AND THERE WAS NO DEPLOYMENT OF THE DRIVER'S SIDE AIR BAG. VEHICLE HAS NOT BEEN REPAIRED. *AK
AIR BAGSMarch 28, 1997
PASSIVE RESTRAINTS, DRIVER'S SIDE AIR BAG: DRIVING APPROXIMATELY 40MPH AND VEHICLE FROM OPPOSITE SIDE OF HGW. HITVEHICLE ONE HEAD-ON. AIR BAG DID NOT DEPLOY. CAUSE UNKNOWN, CHRYSLER SENT SOMEONE TO LOOK AT VEHICLE, HAVE NOT HEARD FROM THEM. *AK
AIR BAGSMarch 25, 1997
FALSE DEPLOYMENT OF AIRBAG.
SUSPENSIONMarch 18, 1997
FRONT END MISALIGNED/PULLS TO THE RIGHT.
WHEELSMarch 18, 1997
WHEEL BASE SHORT ON THE RIGHT SIDE OF THE VEHICLE.
SUSPENSIONMarch 18, 1997
WHEEL BEARING FAILED, CAUSING ACCIDENT.
POWER TRAINMarch 18, 1997
AXLE ASSEMBLY PROBLEM.
UNKNOWN OR OTHERMarch 18, 1997
OIL PRESSURE GAUGE MALFUNCTIONED.
UNKNOWN OR OTHERMarch 18, 1997
ENGINE WARNING LIGHT ILLUMINATED.
EXTERIOR LIGHTINGMarch 18, 1997
TURN SIGNAL FLASHES QUICKLY.
EXTERIOR LIGHTINGMarch 18, 1997
ONE HEADLIGHT IS BRIGHTER THAN THE OTHER ONE.
SUSPENSIONMarch 18, 1997
VEHICLE SHAKES VIOLENTLY.
ELECTRICAL SYSTEMMarch 18, 1997
ELECTRICAL PROBLEM.
VEHICLE SPEED CONTROLMarch 14, 1997
SUDDEN ACCELERATION TWICE, ONCE CAUSING ACCIDENT.
VEHICLE SPEED CONTROLMarch 14, 1997
VEHICLE EXPERIENCED SUDDEN ACCELERATION TWICE, ONCE RESULTING IN AN ACCIDENT.
SEAT BELTSMarch 10, 1997
WHEN MAKING A LEFT TURN THE AUTOMATIC SHOULDER BELT WILL RETRACT AS IF A CRASH WAS ABOUT TO OCCUR. THE SHOULDER BELT HAS BEEN REPLACED TWICE WITHOUT A REMEDY. DEALERSHIP RECOMMENDED SEAT BELT EXTENDERS IN SPITE OF WARNING, ADVISING OWNERS NOT TO. *AK
STRUCTUREFebruary 21, 1997
HOOD CABLE SNAPPED.
STEERINGFebruary 21, 1997
POWER STEERING PUMP FAILED.
STRUCTUREFebruary 20, 1997
PROBLEM WITH INSIDE DOOR PANEL.
POWER TRAINFebruary 18, 1997
WHILE DRIVING THE REAR TRANSFER CASE STARTED TO LEAK, CAR CAUGHT ON FIRE . *AK
POWER TRAINFebruary 14, 1997
DRIVE SHAFT DEFECTIVE.
POWER TRAINFebruary 14, 1997
TRANSMISSION CABLE FAILED, CAUSING VIBRATION.
SERVICE BRAKES, HYDRAULICFebruary 14, 1997
ANTILOCK BRAKES DEFECTIVE.
POWER TRAINFebruary 14, 1997
DIFFERENTIAL DEFECTIVE.
ENGINE AND ENGINE COOLINGFebruary 12, 1997
MOTOR MOUNTS FAILED.
UNKNOWN OR OTHERFebruary 12, 1997
SECURITY SWITCH DEFECTIVE.
STRUCTUREFebruary 12, 1997
CARGO DOOR INOPERATIVE.
SUSPENSIONFebruary 12, 1997
VEHICLE MISALIGNED.
EQUIPMENTFebruary 12, 1997
AIR CONDITIONER TEMPERATURE SENSOR FAILED.
TIRESFebruary 12, 1997
GOODYEAR TIRE TREADS SIZE P225/70R16 PREMATURE WEAR, CAUSING FRONT AXLE TO SHIMMY.
ENGINE AND ENGINE COOLINGFebruary 12, 1997
OIL PRESSURE SENSOR FAILED.
STEERINGFebruary 12, 1997
POWER STEERING FAILED.
STEERINGFebruary 12, 1997
PITMAN ARM DEFECTIVE.
SUSPENSIONFebruary 12, 1997
SHOCK ABSORBER FAILED.
STRUCTUREFebruary 12, 1997
INSIDE DOOR PANEL FELL OFF.
EXTERIOR LIGHTINGFebruary 12, 1997
HEADLIGHTS SWITCH INOPERATIVE.
STRUCTUREFebruary 12, 1997
DOOR SEALS FAILED.
VISIBILITYFebruary 12, 1997
POWER WINDOW FAILED.
VISIBILITYFebruary 12, 1997
WINDSHIELD WIPER MOTOR FAILED, CAUSING POOR VISIBILITY.
POWER TRAINFebruary 11, 1997
SAFETY SWITCH ON CLUTCH PEDAL FAILED.
POWER TRAINFebruary 10, 1997
VEHICLE TRANSFER CASE MAKES A GRINDING NOISE. FOUR WHEEL DRIVE WILL NOT ENGAGE UNLESS VEHICLE IS PLACED IN REVERSE AND ALLOWED TO MOVE BACKWARDS.
TIRESJanuary 22, 1997
IN RAIN OR SNOW THE TIRES FELT LIKE THEY WERE BALL EAGLES, GA #P22570R-15. *AK
ELECTRICAL SYSTEMJanuary 21, 1997
BROUGHT VEHICLE INTO DEALER ON FOUR DIFFERENT OCCASIONS FOR VARIOUS ELECTRICAL PROBLEMS. *AK
POWER TRAINJanuary 9, 1997
VEHICLE WAS IN PARK AND ENGINE WAS RUNNING, THE TRANSMISSION SLIPPED INTO REVERSE CAUSING, ACCIDENT.
ENGINE AND ENGINE COOLINGJanuary 9, 1997
ENGINE FIRE.
AIR BAGSJanuary 6, 1997
FAILURE OF THE PASSENGER'S SIDE AIR BAG, CONSUMER WAS INVOLVED IN AN ACCIDENT WHILE TRAVLEING 70 MPH, THE PASSENGER WAS IN THE RECLINING POSITION WITH THE SEAT BELT ON AND THE AIR BAG CAUSING INJURIES TO THE OCCUPANT'S LEGS. *AK
POWER TRAINJanuary 2, 1997
TRANSMISSION GEARS ARE NOT SHIFTING RIGHT, TOOK TO DEALER, COULDN'T FIND PROBLEM . *AK
ELECTRICAL SYSTEM,INTERIOR LIGHTINGJanuary 2, 1997
WHILE DRIVING, THE TAIL LIGHTS AND DASHBOARD LIGHTS WENT OUT DUE TO A SHORT IN THE FUSE SYSTEM. *AK
SERVICE BRAKES, HYDRAULICDecember 30, 1996
BRAKE FAILURE, FRONT ABS BRAKES LOCKED UP, COULD NOT STEER ON SLICK HWY, WHEN SLIGHTLY TOUCHED PEDAL BRAKES LOCKED UP, CAUSING LOS OF CONTROL, IMPACT 12:00 POSITION SPEED 15MPH. *AK
AIR BAGSDecember 27, 1996
OWNER STATES THAT VEHICLE WAS INVOLVED IN A FRONTAL IMPACT WITH NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIRBAGS. *AK
UNKNOWN OR OTHERDecember 23, 1996
ENGINE FAILURE, WHEN DRIVING AT SPEED AND ENTERING AN INCLINE, ENGINE CHECK LIGHT COMES ON, IN FOR REAPIRS 5 TIMES, DEALERSHIP CAN NOT FIND THE PROBLEM. *AK
POWER TRAINDecember 20, 1996
RING & PINION GEAR MALFUNCTIONED WHILE DRIVING 45 TO 55 MPH, RESULTING IN VEHICLE NOISE; OCCURS LOUDER ON WARM DAYS AFTER WARM-UP OF LUBRICANTS, ESPECIALLY DURING A LONG DRIVE. *AK
POWER TRAINDecember 17, 1996
POOR TRACTION.
STEERINGDecember 17, 1996
STEERING WHEEL NOISE.
VISIBILITYDecember 17, 1996
FUMES EMITTED WHEN HEATER IS TURNED ON.
ELECTRICAL SYSTEMDecember 17, 1996
IGNITION KEY STICKS.
STRUCTUREDecember 17, 1996
TAILGATE DOOR HAS INCREASED TENSION, MAKING IT DIFFICULT TO CLOSE.
LATCHES/LOCKS/LINKAGESDecember 17, 1996
TAILGATE LOCK INOPERATIVE.
VISIBILITYDecember 17, 1996
WINDSHIELD WIPERS WORK INTERMITTENTLY, CAUSING POOR VISIBILITY.
POWER TRAINDecember 5, 1996
WHILE IN PARK AT FAST IDLE NO INCLINE, NO EMERGENCY BRAKE ENGAGED, VEHICLE WENT INTO REVERSE DOWN DRIVE WAY, KNOCKING DOWN OWNER AND ROLLING OVER HIS LEG, WHEN STOPPED FOUND INDICATOR SHOWING VEHICLE STILL IN PARK POSITION. *AK CONSUMER SUFFERED INJURIES, CONSUMER STATES VEHICLE WAS IN PARK FAST IDLE AND DID NOT MOVE AT ALL WHEN HE GOT OUT, CONSUMER STATES EITHER THETRANSMISSION FAILED ON LINKAGE MAY BE OUT OF SPEC.*JB
STEERINGDecember 4, 1996
WHILE DRIVING THE VEHICLE LOST ALL POWER ASSIST DUE TO A BLOWN FUSE. *AK
POWER TRAINDecember 3, 1996
TRANSMISSION JUMPED OUT OF PARK INTO REVERSE, RUNNING OVER DRIVER AND RAGGING HIM FOR ABOUT 50 FT. *AK
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,INTERIOR LIGHTINGDecember 2, 1996
OWNER STATES THAT VEHICLE STALLS WHILE DRIVING, HE NOTES AT ONE TIME VEHICLE STALLED THREE TIMES AND COULD NOT BE RESTARTED, MOST TIMES WHEN VEHICLE WOULD STALL IT COULD BE RESTARTED. *AK CARGO LIGHTS WOULD NOT TURN OFF, SEVERAL HOURS LATER THEY TURNED OFF ON THEIR OWN. *SLC
SERVICE BRAKES, HYDRAULICDecember 2, 1996
VEHICLE SKIDED ON ICY ROADS , LOST CONTROL WENT MEDIA CONCERT, SPEED 15MPH, BRAKES LOCKED UP, PEDAL WENT TO THE FLOOR, IMPACT 12:00 POSITION , HIT A ROAD SIGN. *AK
ELECTRICAL SYSTEMNovember 13, 1996
ELECTRICAL SHORT, CAUSING VEHICLE TO STALL 6 TIMES.
POWER TRAINNovember 12, 1996
TRANSMISSION PROBLEMS ON SEVERAL OCCASIONS, UNABLE TO RECTIFY.
SUSPENSIONNovember 5, 1996
THERE IS A NOISE IN THE FRONT OF THE TRUCK AND THE EXHAUST , AFTER DRIVING FOR TEN MIN THERE IS A BURNING SMELL , PUTTING INTO REVERSE THERE IS A NOISE . *AK
POWER TRAIN,TIRESNovember 5, 1996
HUB CASTING ERROR, RESULTING IN GRINDING/KNOCKING NOISE AT SLOW SPEED; ALSO, BELT SEPARATION IN THREE OF FOUR ORIGINAL TIRES. *AK
STRUCTURENovember 5, 1996
LEFT FRONT DOOR SILL LOOSE.
UNKNOWN OR OTHERNovember 5, 1996
TOW BAR NOT SENDING FULL ELECTRICAL CURRENT THROUGH DUE TO MISSING PRONG.
STRUCTURENovember 5, 1996
DOOR PANEL POPPING OFF.
WHEELSNovember 5, 1996
LOOSE FRONT WHEEL LUG NUTS MAKING NOISE.
STEERINGNovember 5, 1996
STEERING WHEEL MISALIGNED.
ENGINE AND ENGINE COOLINGNovember 5, 1996
MOTOR MOUNT BOLT MISSING, CAUSING NOISE.
VISIBILITYNovember 5, 1996
VENTS LEAK.
ENGINE AND ENGINE COOLINGNovember 5, 1996
ENGINE VIBRATES.
VEHICLE SPEED CONTROLNovember 5, 1996
VEHICLE SURGES.
POWER TRAINNovember 5, 1996
ERRATIC SHIFTING WHEN WEATHER IS COLD.
POWER TRAINNovember 5, 1996
DRIVETRAIN VIBRATES.
POWER TRAINNovember 4, 1996
WHILE DRIVING, WHEN TURNING STEERING WHEEL LEFT OR RIGHT AND PRESSING GAS VEHICLE BUCKS, THEN WON'T MOVE IN REGULAR 4 WHEEL OR REVERSE DRIVE. *AK
ENGINE AND ENGINE COOLINGOctober 8, 1996
ENGINE FIRE.
POWER TRAINOctober 8, 1996
REAR DRIVE AXLE MAKES LOUD CLUNKING NOISE.
SERVICE BRAKES, HYDRAULICOctober 1, 1996
ABS BRAKE FAILURE, DRIVING AT A SLOW SPEDD ABS BRAKES LOCKED UP, CAUSING A LOSS OF CONTROL
ELECTRICAL SYSTEMSeptember 30, 1996
WHEN DRIVING AT ANY SPEED WITH NOT WARNING THE CAR DIES. PLEASE EXPLAIN. *AK
POWER TRAINSeptember 30, 1996
TRANSFER CASE LEAKS.
AIR BAGSSeptember 23, 1996
VEHICLE WNT INTO RAVINE FRONT FIRST, AIR BAG DID NOT DEPLOY. *AK
SUSPENSIONSeptember 17, 1996
PURCHASED JEEP NEW, WHEN DRIVING THE FRONT END PULLS TO THE RIGHT . *AK *SLC
POWER TRAINSeptember 16, 1996
FUEL LEAKAGE FROM THE TRANSFER CASE . *AK
ELECTRICAL SYSTEMSeptember 12, 1996
THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER HAD AN IMPROPER CLAMP LOAD, CAUSING A FIRE. THERE WAS A RECALL BUT THIS VEHICLE WAS NOT INVOLVED. PLEASE DESCRIBE.*AK
POWER TRAIN,AIR BAGSSeptember 11, 1996
WHILE THE VEHICLE WAS ON AND IN PARKED, IT JUMPED OUT OF GEAR, FROM PARK TO REVERSE, LOST CONTROL, RESULTING IN AN ACCIDENT/ NO EPLOYMENT OF DRIVER'S AIR BAG DURING ACCIDENT, RESULTING IN INJURIES TO DRIVER. *AK
ENGINE AND ENGINE COOLINGSeptember 11, 1996
PURCHASED TRUCK NEW, HAD THE TRUCK ONE MONTH WAS DRIVING IN THE RAIN THE ENGINE BLEW UP . PLEASE DESCRIBE .*AK
SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 30, 1996
WHEN DRIVING AT HIGHWAY SPEED THE VEHICLE SHAKES AND THE CHECK ENGINE LIGHT COMES ON AND THE VEHICLE CUTS OFF.*AK
POWER TRAINAugust 19, 1996
VEHICLE WILL DISENGAGE FROM THE PARK POSITION INTO THE REVERSE POSITION.*AK
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEAugust 12, 1996
FAILURE OF THE GAS HOSE, THE GAS HOSE RUBBED AGAINST THE AXLE, CAUSING A HOLE IN THE GAS LINE.AK
STEERINGAugust 5, 1996
DUE TO A BROKEN COLUMN SHAFT THE CONSUMER LOST ALL POWER IN THE STEERING. *AK
POWER TRAINJuly 22, 1996
SHIFTED FROM DRIVE TO PARK, LEFT ENGINE RUNNING, GOT OUT OF VEHICLE, GEAR SHIFTED ITSELF INTO REVERSE, SUCH FORCE, VEHICLE LURCHED BACKWARD, THEN FORWARD. *AK VEHICLE TRAVELLED BACKWARDS, HITTING A TREE AND CONSUMER JUMPED IN AND KNOCKED IT BACK INTO PARK. *SLC
STEERINGJune 22, 1996
STEERING VIBRATION. *SD
VISIBILITYJune 12, 1996
THE JEEP IS A TWO DOOR AND THE REAR WINDOWS HAVE TOTALLY CORRODED OUT AND MIGHT FALL OUT AND HURT SOMEONE. PLEASE DESCRIBE. *AK
SERVICE BRAKES, HYDRAULICJune 12, 1996
REPLACED NOISY RIGHT FRONT BRAKE ROTOR. *AK
VISIBILITYJune 12, 1996
REPLACED DEFECTIVE WINDOW SEAL. *AK
POWER TRAINJune 12, 1996
REPLACED NOISY FRONT DRIVESHAFT. *AK
POWER TRAINJune 12, 1996
REPLACED TRANSFER CASE (4-WHEEL DRIVE0 DUE TO TRANSMISSION FLUID LEAK. *AK
POWER TRAINMay 29, 1996
AFTER SITTING FOR AWHILE GEAR SHIFT DID NOT MOVE, OWNER SAW VEHICLE ROLL DOWN HILL BACKWARDS, CROSSING STREET HITTING ANOTHER VEHICLE. PLEASE DESCRIBE. *AK
VEHICLE SPEED CONTROLMay 29, 1996
ON SEVERAL OCCASIONS, AUTO-TRANSMISSION WILL ENGAGE INTO NEUTRAL WHILE IN MOTION. 2) ENGINE ACCELERATES/DEACCELERATES W/NO WARNING OR MAY STALL. PLEASE DESCRIBE
POWER TRAINMay 16, 1996
CLUTCH PEDAL CUT A WIRE WHICH CONNECTS TO THE BRAKE LIGHTS, THUS MAKING BRAKE LIGHTS NOT WORK. *AK
POWER TRAINMay 14, 1996
FOUR WHEEL DRIVE. SHIFTING INTO LOW GEAR LINKAGE DOES NOT LOCK IN POSITION. *AK
AIR BAGSMay 3, 1996
FRONTAL COLLISION, IMPACT 12:00 POSITION, SPEED 55MPH, DRIVERS SIDE AIR BAG DID NOT DEPLOY. *AK
ELECTRICAL SYSTEMMay 3, 1996
ELECTRICAL SHORT, DOOR LOCKS AND ALSO INSTRUMENTAL PANEL LIGHT CONTINUES TO STAY ON. *AK
ELECTRICAL SYSTEMApril 30, 1996
PDC FUSE W/ FUSE LINK RECALL REPAIR NEEDS TO BE DONE, HOWEVER DEALER NOT ABLE TO GET PART.
ELECTRICAL SYSTEMApril 25, 1996
REFUSED REPAIRS FOR RECALL REPAIRS ON ALTERNATOR. *DSH
SUSPENSIONApril 9, 1996
WHILE DRIVING, VEHICLE PULLS TO THE RIGHT. PLEASE DESCRIBE. *AK
LATCHES/LOCKS/LINKAGESMarch 25, 1996
PASSENAGER DOOR DOES NOT OPEN FROM THE OUTSIDE, DEALER CAN'T FIND A PROBLEM. *AK
SUSPENSIONMarch 14, 1996
WHEN APPLYING VEHICLE'S BRAKES, THE VEHICLE WILL PULL TO THE LEFT. *AK
STEERINGMarch 13, 1996
PITMAN STEERING ARM FAILED.
STEERINGMarch 13, 1996
STEERING BOX FAILED, CAUSING STEEERING TO BECOME LOOSE. *DSH
POWER TRAINMarch 12, 1996
AUTOMATIC TRANSMISSION POPPED OUT OF PARK POSITION, RESULTING IN A ROLL AWAY. *AK
POWER TRAINMarch 12, 1996
AUTOMATIC TRANSMISSION POPPED OUT OF PARK POSITION, RESULTING IN A ROLL AWAY. *AK
POWER TRAINMarch 12, 1996
AUTOMATIC TRANSMISSION POPPED OUT OF PARK POSITION, RESULTING IN A ROLL AWAY. *AK
SERVICE BRAKES, HYDRAULICMarch 5, 1996
TRAVELING OVER FORTY MILES PER HOUR VEHICLE VEERS TO THE RIGHT DURING CERTAIN BRAKING SITUATIONS. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
SERVICE BRAKES, HYDRAULICMarch 5, 1996
TRAVELING OVER FORTY MILES PER HOUR VEHICLE VEERS TO THE RIGHT DURING CERTAIN BRAKING SITUATIONS. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
SUSPENSIONMarch 4, 1996
REAR END SHIMMIES AND IS VERY DIFFICULT TO STEER. LOST CONTROL AND FLIPPED OVER. *AK
SUSPENSIONMarch 4, 1996
REAR END SHIMMIES AND IS VERY DIFFICULT TO STEER. LOST CONTROL AND FLIPPED OVER. *AK
SERVICE BRAKES, AIRMarch 4, 1996
FUSE MISSING, THEREFORE NOTHING TO TRIP INSTRUMENT PANEL GAUGES TO ACTIVATE THEM. *DSH
POWER TRAINMarch 4, 1996
TRIP ODOMETER MISSING FROM DASHBOARD.
SUSPENSIONMarch 4, 1996
REAR END SHIMMIES AND IS VERY DIFFICULT TO STEER. LOST CONTROL AND FLIPPED OVER.
AIR BAGSFebruary 12, 1996
THE AIR BAG UNIT LIGHT STAYS ON. TT
SEAT BELTSFebruary 7, 1996
DRIVERS LAP BELT FAILS TO EXTEND WHEN ATTEMPTING TO LATCH. PLEASE DESCRIBE DETAILS. TT
SERVICE BRAKES, HYDRAULICJanuary 18, 1996
CONSUMER WAS DRIVING WHEN APPLY THE BRAKE IT PULLS TO THE RIGHT CAUSING ACCIDENT THE AIR BAG DIDN'T DEPLOY AND SEAT BELT DIDN'T RESTRAIN HEAD HIT WINDSHIELD .
SEAT BELTSJanuary 18, 1996
CONSUMER WAS DRIVING WHEN APPLY THE BRAKE IT PULLS TO THE RIGHT CAUSING ACCIDENT THE AIR BAG DIDN'T DEPLOY AND SEAT BELT DIDN'T RESTRAIN HEAD HIT WINDSHIELD .
AIR BAGSJanuary 18, 1996
CONSUMER WAS DRIVING WHEN APPLY THE BRAKE IT PULLS TO THE RIGHT CAUSING ACCIDENT THE AIR BAG DIDN'T DEPLOY AND SEAT BELT DIDN'T RESTRAIN HEAD HIT WINDSHIELD .
SERVICE BRAKES, HYDRAULICDecember 12, 1995
W/REAR LOCK DIFFERENTIAL AND LOADED W/OTHER ACCESSORIES; UPON APPLYING BRAKES, VEHICLE WILL PULL IN EITHER DIRECTION. PLEASE DESCRIBE DETAILS. TT
ELECTRICAL SYSTEMDecember 12, 1995
UNDERHOOD FIRE; EXACT CAUSE UNKNOWN; POSSIBLY CAUSED BY NEW DESIGN FLAW AROUND BATTERY; VEHICLE TOTALED. TT
STEERINGDecember 5, 1995
THE VEHICLE DOES NOT STEER AND IT WANDERS ALL OVER THE ROAD. PLEASE DESCRIBE. TT
SERVICE BRAKES, HYDRAULICOctober 27, 1995
WITHIN FIRST MONTH OF OWNERSHIP BRAKE PEDAL GOES COMPLETELY TO FLOOR. THIS HAPPENS SEVERAL TIMES. CAUSE MASTER CYLINDER FAILING. TT