1,516 consumer complaints have been filed with NHTSA for the 1997 Jeep Grand Cherokee. Click any complaint to view the full owner description.
POWER TRAINAugust 6, 2024
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting her to attempt to stop the vehicle. After which, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop, only coming to a complete stop after going off the road into a drainage ditch and rolling over on its roof. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed from the scene but not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was not filed. No injuries were reported. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 250,000.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMOctober 12, 2020
I PURCHASED THIS VEHICLE AND NOTICED THE FUEL GAUGE WAS FLUCTUATING EXCESSIVELY SO I CHECK IF THERE WERE ANY RECALLS FOR THIS VEHICLE . WHEN ENTERING VEHICLES VIN # IT STATES 0 OPENED RECALLS FOR THIS VEHICLE, NOT SURE IF IT WAS PREVIOUSLY REPAIRED. PLEASE HELP ME RESOLVE THIS ISSUE. ELECTRICAL ISSUES WERE WITH REAR DRIVERS SIDE WINDOW CONSTANTLY GOWS DOWN ON ITS ON EVERY TIME I STARTED THE IGNITION. PLEASE HELP. THANK YOU
AIR BAGSOctober 9, 2020
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE CONTACT SUSTAINED A HEAD INJURY WHICH REQUIRED MEDICAL EMERGENCY TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 248,000.
AIR BAGS,UNKNOWN OR OTHERNovember 18, 2019
THE HORN ON MY 1997 JEEP GRAND CHEROKEE STOPPED WORKING A YEAR AGO, AFFECTING MY ABILITY TO WARN OTHERS OF SAFETY ISSUES. MECHANICS TELL ME THE HORN "BUTTON" IS EMBEDDED IN THE SAFETY AIRBAG IN THE STEERING WHEEL AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE, COSTLY AIRBAG. THAT CAN BE HUNDREDS OF DOLLARS. I BELIEVE THAT HORN SWITCH REPLACEMENT SHOULD BE A RECALL ITEM AND THE MANUFACTURER SHOULD REPLACE THE SWITCH , WHICH REQUIRED REPLACING THE AIR BAG. OR, THE MANUFACTURER SHOULD BE REQUIRED TO ADD A SUPPLEMENTAL SWITCH ON THE DASH TO CONTROL THE HORN.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEAugust 12, 2019
ECM HAS A FAULT CIRCUIT BOARD PER DEALER AND NEEDS REPLACING . CAUSES COMPLETER POWER FAILURE AND ENGINE WILL QUIT RUNNING , ALL ELECTRICAL GOES OUT -- NO LIGHTS AT NIGHT OR EMERGENCY FLASHERS -- AND POWER BRAKES FAIL TO WORK . THIS HAPPENS AT ANY TIME , STOPPED OR ON THE ROAD .
FUEL/PROPULSION SYSTEMMarch 22, 2019
VEHICLE WILL STALL AT TIME WHEN JUST DRIVING ALONG ON CITY STREETS
EXTERIOR LIGHTINGDecember 9, 2018
TAKATA RECALL WHEN I ENGAGE HIGH BEAMS OR TURN ON MY RIGHT BLINKER MY HAZARDS FLASH QUICKLY IN THE BACK ONLY. I HAVE BEEN PULLED OVER MULTIPLE TIMES DUE TO THIS ISSUE. HAVE HAD MULTIFUNCTION SWITCH REPLACED.
SERVICE BRAKESMay 4, 2018
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. UPON DEPRESSING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE POWER. THE DEALER (CUETER CHRYSLER JEEP DODGE RAM IN YPSILANTI, MICHIGAN) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 215,138.
ELECTRICAL SYSTEMFebruary 7, 2018
WIRING HARNESS LOST CONNECTION TO GROUND FOR THE PCM. GROUND WOULD NOT ALLOW FUEL PUMP TO WORK PROPERLY WITHOUT MAJOR WORK TO THE WIRING HARNESS.
UNKNOWN OR OTHERNovember 28, 2017
VEHICLE STALLS RANDOMLY WHILE DRIVING . CAR CAN BE GOING 70 AND STALL OR JUST FAIL TO MOVE WHILE STILL RUNNING THEN STALL. THIS WILL HAPPEN RANDOMLY AND SOMETIMES WILL RESULT IN A CHECK ENGINE LIGHT WHICH THEN GOES OUT AGAIN AND THE CAR WILL RUN FINE FOR DAYS THEN HAPPEN AGAIN.
ELECTRONIC STABILITY CONTROL (ESC)September 23, 2017
THE COOLANT SENSOR BAD IS CONSTANTLY ON. CHANGED THAT . WENT OUT ON AND OFF. THEN ABOUT A MONTH LATER MY RADIATOR BLEW APART AT THE SEAM SIDE WITHOUT ANY INDICATION. NO WARNING LIGHT .NO CHANGE IN COOLANT TEMP. AND THE COOLANT LEVEL WAS CHECKED RIGHT BEFORE I LEFT THAT DAY! HAD TO REPLACE RADIATOR AT THIS POINT
TRAILER HITCHES,FUEL/PROPULSION SYSTEMSeptember 20, 2017
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE OEM TRAILER HITCH WAS NOT INSTALLED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER (LUCAS CHRYSLER JEEP DODGE RAM, 1624 NJ-3838 LUMBERTON, NJ 08048, 609-288-7663) REFUSED TO PROVIDE A SOLUTION AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE CONTACT INSTALLED AN AFTERMARKET TRAILER HITCH. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/3/2017*JS
ENGINEJune 29, 2017
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 172,000.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJune 28, 2017
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE IGNITION WAS FAILING AND CAUSED THE VEHICLE TO LOSE POWER. THE CONTACT TOOK THE VEHICLE TO THE GALANTA CHRYSLER DEALER WHO STATED THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE DUE TO NO PARTS BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,893. PARTS DISTRIBUTION DISCONNECT.
UNKNOWN OR OTHERApril 21, 2017
CAR SOMETIMES DOES NOT STARTS. I JUST GET A CRANKING , IS BEING LIKED THIS FOR A COUPLE OF YEARS. SPEND MONEY TRYING TO FIX IT. BUT THEY CAN NOT FIND WHAT IT IS. ALWAYS HAPPENS WHEN I GET TO WHAT EVER I HAVE TO GO,, I PARKED LEAVE AND THEN I COMEBACK A FEW HOURS LATER. AND IT JUST CRANKS AND DOES NOT START. I LEAVE IT THERE. COMEBACK THE NEXT DAY AND THEN IS STARTS. LEFT IT W MY MECHANIC FOR A WEEK AND HE TOLD , THEY CAN NOT FIND WHAT IT IS !!!!
ELECTRICAL SYSTEM,ENGINEMarch 18, 2017
ENGINE STALLS WHEN DRIVING THE VEHICLE
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEMFebruary 2, 2017
THE ENGINE CONTROL MODULE SHORTS OUT AND CAUSES AN ONSET OF PROBLEMS FROM WRONG AIR/FUEL RATIO TO SHUTTING OFF CAR POWER WHILE IN DRIVE AND/OR STATIONARY. THE VEHICLE SHUT OFF ON ME GOING DOWN THE HIGHWAY AT A CONSTANT SPEED, THEN SUDDENLY I WAS UNABLE TO ACCELERATE AND WAS NEARLY HIT BY AN 18-WHEELER. THIS SHORT IN THE ECM EVEN CAUSED BACKFIRE IN MY MUFFLER AND FLOODED MUFFLER WITH GAS. I HAVE BECOME AWARE OF THIS ON MANY JEEPS FROM 1993-1997. WAS THIS A RECALL AT ONE POINT? ALSO, THE VEHICLE INFORMATION CENTER DOES NOT WORK, THIS ALSO IS COMMON. ADDITIONALLY, THE EVAP CANISTER FITTINGS HAVE JUST DETERIORATED, CAUSING THE HOSES TO NOT GET A SECURE CONNECTION AND IMPROPER EMISSIONS.
FUEL/PROPULSION SYSTEMAugust 19, 2016
I WENT TO A LOCAL DEALER SHIP BECAUSE I HAD LOOKED UP ON THIS SITE MY RECALLS ONE WAS BRAKES THEY DID HAPPILY AND WOULD CALL ME WHEN THE PARTS CAME IN FOR THE FUEL IT HAS BEEN OVER A YEAR AND IT'S A 1997 HOW CAN THEY NOT GET THE PARTS TO FIX IT YET I RAN OUT OF GAS A TOTAL OF 4 TIMES ON BUSY HIGHWAYS AND ON MY WAY TO WORK WHAT ELSE IS GOING TO HAPPEN TO ME WHEN I NEED MY CAR THE MOST
STRUCTUREJune 2, 2016
MY DEALERSHIP WOULD NOT ADDRESS RECALL N45 WITHOUT CHARGING ME TO FIX SOME CORROSION DAMAGE. N45 IS A SAFETY RECALL. THERE'S LITERALLY NO REASON WHY FCA SHOULDN'T PAY TO FIX THE VEHICLE TO MAKE IT SAFE AGAIN.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMJune 2, 2016
VEHICLE HAS HARD STARTS AND FREQUENT HESITATION AND STALLING, AT ALL SPEEDS CITY STREET DRIVING AS WELL AS HIGHWAY DRIVING. I HAVE HAD A NEW DISTRIBUTOR CAP, ROTOR, PLUGS, WIRES, COIL, INSTALLED, YET SYMPTOMS PERSIST. SUDDEN DECELERATION AT HIGHWAY SPEEDS IS A SERIOUSLY DANGEROUS CONDITION. MY RESEARCH SUGGESTS THIS IS A COMMON PROBLEM WITH THE JEEP CHEROKEE XJ. I NARROWLY ESCAPED A CRASH ON A BUSY INTERSTATE HIGHWAY THIS MORNING AT FREEWAY SPEEDS. JEEP OUGHT TO BE AWARE OF THIS PROBLEM, YET THERE SEEMS TO BE NO REMEDY FOR OWNERS. I WOULD AT LEAST LIKE TO KNOW WHAT THE PROBLEM IS. POSSIBLE REMEDIES (FROM MY RESEARCH) INCLUDE MULTIPLE PARTS AND MANY HOURS OF LABOR: O2 SENSOR, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, PLUGS, WIRES, CAP, ROTOR, FUEL PRESSURE REGULATOR, ENGINE CONTROL MODULE, ALTERNATOR, NEUTRAL SAFETY SWITCH, BALLAST RESISTOR, TRANSMISSION CONTROL MODULE, TORQUE CONVERTOR, POWER CONTROL MODULE, TRANSMISSION CONTROL SOLENOID, ETC. WHAT IS CAUSING ALL OF THESE VEHICLES TO STALL DANGEROUSLY?
SUSPENSIONMay 18, 2016
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT UPPER ARM BUSHINGS AND SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEMarch 24, 2016
ENGINE STALL/SHUT OFF ON A HIGHWAY AT 70 MILES/HR IN CENTER LANE OF A FIVE LANE INTERSTATE HIGHWAY WITH PLENTY OF GAS IN THE TANK. HAS HAPPENED THREE TIMES ON DIFFERENT DAYS. I'M ORIGINAL OWNER. HEAVY FAILURE ANALYSIS DONE. ALLEGE THAT JEEP CUT CORNERS THAT RISK DRIVER SAFETY. THEY USED AND MAY STILL BE USING CHEAP CHINESE MICROPROCESSOR CHIPS IN THEIR PROGRAM CONTROL MODULES (PCM). FRED BAILEY FATAL ACCIDENT IS TELLING. HIS JEEP SHUT DOWN ON A BRIDGE. PLENTY OF GAS IN THE TANK. TRACTOR TRAILER PLOWS INTO THE BACK OF THIS JEEP (LIKE MINE). THE GAS TANK EXPLODES AND HE DIES. WWW.DYINGJEEP.COM SHOWS A JEEP VIDEO ACTUALLY DOING THE STALL/DIE ROUTINE. WWW.JEEP FORUM.COM HAS LITERALLY THOUSANDS ON POSTS/THREADS BY ANGRY AND FRUSTRATED OWNER WHO HAVE EVEN MUCH NEWER JEEPS THAT DO THE SAME THING. I PAID A LOT OF MONEY TO KEEP MY JEEP IN WORKING CONDITION. IT IS WORTH ABOUT $3,000 IF IT WAS RELIABLE. I DID THE FUEL TANK RECALL. BROUGHT IN THE JEEP. IT ALREADY HAD A TOW PACKAGE INSTALLED. THEY KEEP THE JEEP FOR HOURS. LIKELY DID NOTHING TO IT UNDER THE RECALL. DIDN'T GIVE ME $100 GIFT CARD. EDMONDS VALUE OF MY CAR WITH 247,000 MILES ON THE ODOMETER IS LESS THAN $1,000. EVEN IF I GOT THE EXTRA $1,000 RECALL CREDIT, IT MEANS I HAVE TO BUY ANOTHER LOW QUALITY VEHICLE FROM A BRAND I DO NOT TRUST. IN SHORT, JEEP NEEDS TO MAKE NEW PROGRAM CONTROL MODULES AVAILABLE AGAIN AND AT AFFORDABLE COST. THEY OWE SAFETY TO ALL JEEP OWNERS. SHAME ON THEM AND GOOD ON YOU FOR FINING THEM $105 MILLION. THERE IS POTENTIAL CAUSE TO FINE THEM EVEN MORE FOR NOT ADDRESSING THIS STALL/DIE ISSUE. THE STALL LEADS TO THE REAR END COLLISION AS WE CAN EASILY DEDUCE FROM THE FRED BAILEY EVENT. NO TIME TO REACT TO THE STALL... THEN BOOM. I BELIEVE JEEP HAS HIDDEN INFORMATION ABOUT THESE EVENTS FROM YOU. THE PROBLEM IS NO SECRET TO OWNERS FROM 1992 ON.
FUEL/PROPULSION SYSTEMMarch 8, 2016
TAKATA RECALL WAS SITTING AT A RED LIGHT AND IT JUST SHUT OFF ON ME AND WOULD NOT START BACK UP.
ENGINE AND ENGINE COOLINGFebruary 23, 2016
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN DIAGNOSED THAT THE EXHAUST MANIFOLD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
ENGINE,FUEL/PROPULSION SYSTEMFebruary 18, 2016
I HAVE A 1997 JEEP WITH 150,000 MILES ON IT AND I AM HAVING A LOT OF ISSUES WITH IT STALLING OUT FOR NO REASON. IT'S BEEN DOING THIS FOR OVER A YEAR. IT STARTED ALL OF A SUDDEN OUT OF THE BLUE. I HAVE TAKEN IT TO THE REPAIR SHOP OVER 20 TIMES TO TRY AND GET THE PROBLEM RESOLVED AND THEY ARE NOT ABLE TO FIND THE PROBLEM. THEY HAVE EVEN KEPT IT OVER NIGHT AND HAD IT ON MACHINES TO FIGURE OUT WHY IT STALLS AND AM NOT ABLE TO FIGURE IT OUT. I HAVE REPLACE SENSORS, FUEL FILTER, BATTERY, NOT TO MENTION SO MANY OTHER PARTS AND NOTHING IS STOPPING IT FROM STALLING OUT FOR NO REASON. I HAVE SPENT SO MUCH MONEY AND I LOVE MY JEEP BUT I AM REAL NERVOUS TO DRIVE IT THAT I MIGHT GO TO TURN AND THE JEEP WILL STALL WHILE TURNING A CORNER AND GET T-BONED BY ONCOMING TRAFFIC. OR DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN IT WILL SPUTTER AND STALL OUT. I HAVE READ THAT "MANY" JEEPS ARE HAVING THE SAME ISSUE, CAN SOMEONE PLEASE FROM THE SAFETY CAR SITE LOOK INTO THIS AS THERE WILL BE A FAMILY IN THIS TYPE OF VEHICLE DRIVING AND THE PROBLEM COULD OCCURE AND CAUSE A DIASTER IN SOMEONES LIFE. I HAVE DRIVEN IN DIFFERANT ARES ON THE ROAD, HIGHWAY, RESIDENTIAL AREAS, GOING THE SPEED LIMIT, AND ALSO GOING 15 MILES AN HOUR AND IT WIL STALL OUT. I HAVE AGAIN SEEN SO MANY POSTING REGARDING THIS ISSUE SO THERE HAS GOT TO BE SOME KIND OF A MANUFACTURING PROBLEM WITH THESE JEEPS ...PLEASE, PLEASE LOOK INTO THIS.
ENGINE,FUEL/PROPULSION SYSTEMNovember 23, 2015
LAST SUMMER I HAD THE VEHICLE IN THE SHOP FOR INTERMITTENTLY SHUTS OFF WHEN DRIVING.THEY REPLACED FUEL PUMP. AND ALTERNAER AND BELTS.THE VEHICLE WAS ALSO HAD A TUNEUP.THE VEHICLE STA.. IIRTS RIGHT UP BUT WHEN I AM DRIVING IT WILL CUT OFF AT ANY TIME.THE VEHICLE IS UNSAFE .I HAVE PUT OVER TWO THOUSAND DOLLARS IN MY VEHICLE.THE DEALER HAS TAKEN MY MONEY AND THE VEHICLE IS A DEATH TRAP.I AM RETIRED AND I NEED MY CAR TO GET AROUND.
FUEL/PROPULSION SYSTEMNovember 18, 2015
I WENT IN FOR THE RECALL REGARDING THE FUEL TANK ISSUE (IN REAR END COLLISIONS) - ON SEPTEMBER 22 2015. I WAS TOLD THAT IT WOULD TAKE 4-6 WEEKS IN ORDER TO RECEIVE THE MANDATED 100 DOLLAR GIFT CARD. HOWEVER, AS OF NOVEMBER 18TH 2015 I HAVE NOT RECEIVED IT. WHEN I'VE CALLED, I KEEP BEING TOLD THAT THE RESPONSE TO THE GIFT CARD WAS MORE THAN CHRYSLER WAS ANTICIPATING AND THAT IT COULD BE SEVERAL MORE WEEKS BEFORE IT'S EVEN MAILED OUT. FURTHERMORE, NOBODY ON THE RECALL RESOLUTION TEAM HAS ANY INFORMATION ABOUT WHEN THE GIFT CARDS WILL BE MAILED OUT, OR WHEN THEY WILL BE RECEIVED. HOWEVER, THEY KEEP TELLING CUSTOMERS "4-6 WEEKS".
STRUCTURE,FUEL/PROPULSION SYSTEMOctober 29, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND HAULING A TRAILER, THE TOW HITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HITCH NEEDED TO THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. .....UPDATED 01/27/16 *BF *JS
STEERING,ENGINEOctober 20, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE POWER STEERING FAILED. IN ADDITION, WATER SPILLED FROM THE VEHICLE'S WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.
ELECTRICAL SYSTEMOctober 19, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD HAVE TO BE GIVEN SOME TIME BEFORE IT COULD RESTART. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE CAUSED WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
VISIBILITY/WIPEROctober 12, 2015
IS IT COMMON FOR THE BLOWER MOTOR RESISTOR CONTROL MODULE TO GET HOT WHEN IN USE. THE BLOWER MOTOR STOP WORKING, AND I THOUGHT IT WAS THE RESISTOR THAT HAS GONE BAD, BR TESTING THE CONTINUITY STILL OK, PLUGS, WIRES OK. BUT THIS WAS WHAT I DID. I DIRECTLY HOOKED THE BLOWER MOTOR TO THE BATTERY AND IT KICKED OFF, I THEN RECONNECTED THE PLUG ....TO THE BLOWER MOTOR BACK (THE RESISTOR MODULE STILL PLUGGED IN) AND TURN ON THE A/C AGAIN. IT CAME ON ALRIGHT AT DIFFERENT SPEEDS, BUT THE UNIT (RESISTOR) BECAME SO HOT TO TOUCH.
FUEL SYSTEM, GASOLINE,STRUCTURESeptember 21, 2015
CONSUMER WRITES IN REGARDS TO DEALERSHIP NOT ABLE TO COMPLETE VEHICLE HITCH REPAIRS, DUE TOT HE AGE OF THE VEHICLE. *SMD
STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEMSeptember 17, 2015
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,501.
POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEMSeptember 16, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS ALSO INCLUDED IN TWO OTHER RECALLS THAT THE DEALER DID NOT MENTION FOR YEARS NOR DID THEY EXPLAIN THE REASON THE REPAIRS WERE NOT COMPLETED FOR NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 97V194000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ *CN
STRUCTURE,FUEL/PROPULSION SYSTEMSeptember 14, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/20/15*LJ UPDATED 1/14/2016*JS *CN
FUEL/PROPULSION SYSTEMSeptember 10, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS A FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE FUEL GAUGE INDICATED LOW FUEL LEVELS IMMEDIATELY AFTER REFUELING. IN ADDITION, THE LOW FUEL WARNING LIGHT ILLUMINATED ON NUMEROUS OCCASIONS CAUSING THE CONTACT TO REFUEL THE VEHICLE OFTEN. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE PLASTIC FUEL LINE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.
FUEL/PROPULSION SYSTEMAugust 31, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
STRUCTURE,FUEL/PROPULSION SYSTEMAugust 28, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT FELT THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT IF THE VEHICLE WERE INVOLVED IN A CRASH FROM THE REAR, THE TRAILER HITCH WOULD NOT PROTECT THE FUEL TANK. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMAugust 20, 2015
MY JEEP WAS RECALLED FOR GAS TANK PROBLEMS
STEERING,WHEELSAugust 12, 2015
DRIVING ABOUT 50MPH AND THE FRONT END FELT LIKE IT WAS COMING APART. STEERING WHEEL SHAKING BAD AND WHEELS FELT WOBBLY. I HAVE HAD THIS PROBLEM BEFORE AND NOTICEABLY WHEN I HIT A BUMP OR POTHOLE AT OR ABOVE 45MPH. WHAT SCARED ME THE MOST I WAS COMING UP ON TRAFFIC AND HAD TO BRAKE. BRAKING WHILE THE VEHICLE IS WOBBLY IS VERY SCARY AND FEELS AS IF THE WHOLE THING IS COMING APART.
FUEL SYSTEM, GASOLINE,STRUCTUREAugust 12, 2015
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE VEHICLE FRAME CORROSION RECALL. *SMD ACCORDING TO THE INVOICE, THE VEHICLE HAD FRAME CORROSION. THE FRAME BOLT WAS DISLODGE INSIDE FRAME AND THE DEALER WAS UNABLE TO REMOVE IT, TO MOUNT THE HITCH.*JB
STEERING,ELECTRICAL SYSTEMAugust 11, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE TRAVELING APPROXIMATELY 50 MPH, THERE WAS A VIOLENT SHAKING AND VIBRATION THAT WAS PROGRESSING IN THE FRONT OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO REPLACED THE FRONT BALL JOINTS AND THE FAILURE RECURRED WITH EXTREME WOBBLING AND THE FRONT SUSPENSION WAS UNSTABLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL AND THEN THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE CONTACT STATED THAT A TECHNICIAN DROVE THE VEHICLE AND INDICATED THAT THERE WAS AN EXTREME CASE OF WOBBLING AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND NEEDED TO BE FURTHER DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
STRUCTURE,FUEL/PROPULSION SYSTEMAugust 10, 2015
ON JANUARY 18TH 2014 I WAS PARKED ON THE SIDE OF THE ROAD. THE ROADS WERE SOMEWHAT ICY AND MY JEEP WAS REAR ENDED BY A 2005 HYUNDAI SANTA FE. THE DAMAGE SUSTAINED TO THE JEEP INCLUDED A BENT BUMPER AND BENT FRAME, RESULTING IN THE FRAME BEING PUSHED UP AGAINST THE FUEL TANK, CAUSING THE FUEL PUMP TO BECOME FAULTY AND A SLIGHT AMOUNT OF FUEL TO LEAK OUT FROM THE TOP. THERE IS A CURRENT RECALL ON THIS MODEL YEAR GRAND CHEROKEE DUE TO A POTENTIAL FIRE BEING CAUSED FROM REAR-END COLLISIONS FROM THE GAS TANK; HOWEVER I DID NOT BECOME AWARE OF THE RECALL UNTIL AFTER THE ACCIDENT OCCURRED. CHRYSLER'S POOR HANDLING OF THE RECALL AND THEIR POOR NOTIFICATION SYSTEM MADE IT SO THAT THE JEEP WAS NOT ABLE TO BE PROPERLY REPAIRED. NOW, BECAUSE OF THE DAMAGE, THE RECALL FIX WILL NOT BE ALLOWED TO HAPPEN BECAUSE THE REAR BUMPER AND FRAME RECEIVED DAMAGE. THE VEHICLE, AS OF NOW, HAS YET TO BE REPAIRED. I CONTACTED CHRYSLER WITH THIS ISSUE AND THEY INDICATED TO ME THAT THERE IS NO PROOF THE DAMAGE COULD HAVE BEEN PREVENTED, IF THE RECALL FIX HAD HAPPENED. I WOULD LIKE TO GET THE VEHICLE FIXED, HOWEVER FINANCES PREVENT IT FROM DOING SO. BECAUSE OF THIS, THE RECALL FIX WILL NOT BE ABLE TO HAPPEN. I FEEL AS THOUGH IF CHRYSLER BETTER HANDLED THIS RECALL AND MADE THE FIX AVAILABLE PRIOR TO 2014, THE DAMAGE SUSTAINED TO MY JEEP WOULD HAVE NOT OCCURRED.
STEERINGJuly 30, 2015
WHILE DRIVING ON THE INTERSTATE, I HIT A BUMP AND MY JEEP STARTED SHAKING VIOLENTLY. I HAD TO PULL OFF THE SIDE OF THE ROAD TO MAKE IT STOP. EVERY TIME I HIT A SMALL BUMP THIS HAPPENS ONLY GOING ABOVE 55. HITTING THE BRAKES DOES NOT WORK, YOU HAVE TO SLOW DOWN TO ABOUT 40 TO GET IT TO STOP. THIS IS UNSAFE WHEN YOU ARE ON A HIGHWAY AND THE SPEED LIMIT IS 65 OR 70.
FUEL/PROPULSION SYSTEMJuly 28, 2015
IN RESPONSE TO THE LATEST ON THE RECALL OF JEEP GRAND CHEROKEES AND JEEP LIBERTIES, I RESPECTFULLY REQUEST A FULL REVIEW OF THE 1993 - 2001 JEEP CHEROKEES REAR IMPACT SAFETY. IN NHTSA'S INITIAL REQUEST TO CHRYSLER, THIS GROUP OF CHEROKEES WAS INCLUDED AS A SUBJECT VEHICLE, NOTING YOU HAD ONLY RECEIVED 15 VOQ'S AND ONLY (1) WAS FOR A CHEROKEE, ONE IS TOO MANY. NHTSA ALSO STATED THAT "ASSESSMENT OF AVAILABLE DATA FOR THE CHEROKEE DID NOT ESTABLISH AN UNREASONABLE RISK." WAS THE AVAILABLE DATA AT THE TIME ACCEPTABLE? OR HAVE YOU SUBJECTED THE OWNERS OF THESE VEHICLES TO A LIFE OF FEAR DRIVING VEHICLE NOT PROPERLY TESTED. WHY WAS THERE NO REAR END IMPACT TESTING OF THE CARS WHEN THEY INITIALLY CAME ON THE MARKET? THE LOCATION OF THE GAS TANK IS IN EXACTLY THE SAME POSITION AS THE GRAND CHEROKEE AND THE GAS TANK IS ALSO "PLASTIC". MY GRANDCHILDREN RIDE IN THE BACK SEAT OF A 1997 CHEROKEE AND IF IT WAS TO GET REAR-ENDED AND CAUGHT ON FIRE, HOW LONG DO YOU THINK IT WOULD TAKE THEIR PARENTS TO GET THEM OUT OF THEIR RESTRAINTS? DID YOU TEST THAT? AS A FAMILY WE DO NOT FEEL SAFE AND THE GOVERNMENT HAS DONE NOTHING TO REASSURE US EITHER. WHY IS IT UP TO THE PUBLIC TO FILE COMPLAINTS? HAVE YOU NOT THOUGHT THAT INDIVIDUALS DRIVING THESE CARS ARE JUST BARELY GETTING BY, MAYBE NOT KNOWING THAT FIRES FROM REAR IMPACTS ARE NOT AUTOMATICALLY REPORTED? PLEASE, INVESTIGATE FURTHER, I DO NOT WANT TO LOSE MY GRANDCHILDREN! KINDLY, [XXX]- GRANDMA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
AIR BAGSJuly 28, 2015
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, BOTH THE FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CONTACT HAD TO MANEUVER TO THE SHOULDER TO A COMPLETE STOP. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
STEERINGJuly 28, 2015
WHILE TRAVELING AT HIGHWAY SPEED A TOTAL/VIOLENT LOSS OF STEERING CONTROL OCCURRED CAUSING VEHICLE TO SLAM INTO THE LEFT GUARD RAIL AND SPIN OUT. ANTI LOCK BRAKES HAVE ALSO GONE OUT ON THIS VEHICLE CAUSING ANOTHER ISSUE AND EXPENSIVE REPAIR. THE TRANSMISSION HAS GONE OUT AND HAS BEEN EXPENSIVELY REPLACED. THIS IS A DANGEROUS LEMON.
FUEL/PROPULSION SYSTEMJuly 28, 2015
WHILE DRIVING ON THE INTERSTATE FOR SEVERAL HUNDRED MILES THE GAS TANK STARTED SPRAYING GASOLINE UP THE BACK OF THE VEHICLE AND IT WAS DETERMINED THAT THE EXHAUST PIPE HAD MELTED A HOLE IN THE TANK AND CAUSED THE TANK TO LEAK. LUCKILY HUSBAND IS MECHANIC AND KNEW WHAT TO DO TO KEEP VEHICLE FROM CATCHING FIRE. GAS TANK AND EXHAUST WAS REPLACED BY OWNER BEFORE KNOWLEDGE OF FAULTY GAS TANK ISSUES. ALSO LATER I RECEIVED A RECALL TO INSTALL A HITCH AND DEALER SAID THEIR WERE NONE AVAILABLE. WAITED A YEAR FOR HITCH. THINK IT IS UNFAIR THAT BECAUSE I WAS PERSISTENT AND GOT RECALL FIXED THAT MY VEHICLE WILL NOT RECEIVE THE INCENTIVES THAT ARE CURRENTLY BEING OFFERED. I HAVE ALL DOCUMENTATION OF REPLACING GAS TANK IN 2013 AND RECALL.
SUSPENSIONJuly 27, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE FRONT END OF THE VEHICLE STARTED TO VIBRATE. THE CONTACT STATED THAT WHEN THE SPEED INCREASED OVER 60 MPH THE VIBRATION STOPS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTUREJuly 8, 2015
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICES #13V-252 AND #02V-053. *SMD THE CONSUMER STATED WHEN THE PART FINALLY ARRIVED, ONE BUSINESS SAID THE BOAT TRAILED HITCH WAS NOT SUFFICE, AND THE JEEP DEALER STATED THE PART DID NOT NEED TO BE REPLACED. *JB
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJune 12, 2015
I WAS DRIVING MY JEEP TO WORK ALL OF A SUDDEN IT BUCKED AND BACKED FIRED 2 TIMES AND THEN COMPLETELY SHUT DOWN NO STEERING BUT WAS ABLE TO GET TO SIDE OF ROAD RESTARTED GOT IT BACK HOME THIS HAS HAPPENED MANY TIMES CANT COUNT HOW MANY TIMES, I HAVE HAD IT TOWED HOME 4 TIMES THIS YEAR BECAUSE OF THIS PROBLEM AND COULDNT RESTART SOMETIMES IT BUCKS AND FEELS LIKE ITS GOING TO SHUT DOWN BUT RESTARTS BY ITS SELF WITHOUT TURNING KEY THIS HAPPENS AT ANY SPEED CHANGED TPS, CRANK SENSOR, STARTER, FUEL PUMP, PICK UP COIL,DISTRIBUTOR CAP AND ROTOR PLUGS AND WIRE, ALTERNATOR NOW INSIDE DASH LIGHTS ARE STARTING TO FLASH DIM AND BRIGHT. I BOUGHT IT 2009 USED WITH A LITTLE OVER 100,000 MILES RAN GREAT BUT THE LAST COUPLE YEARS BEEN HAVING TROUBLE WITH THIS SITUATION EVERY TIME I CHANGE THINGS IT WILL WORK FOR AWHILE AND THEN STARTS TO ACT UP AGAIN.
STRUCTUREJune 10, 2015
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO EXCESSIVE RUST. *SMD
POWER TRAIN,TRAILER HITCHESMay 28, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 AND 13V252000 ((OEM) TRAILER HITCH) AND (SECONDARY DETENT SYSTEM/ SHIFTER ASSEMBLY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEMay 21, 2015
MY JEEP GRAND CHEROKEE HAS BEEN SPUTTERING, STALLING WHEN STOPPED AND WHEN DRIVING, BACKFIRES BLOWN APART 2 MUFFLERS. IT WILL NOT SHOW A CHECK LIGHT OR GIVE AN ERROR CODE WHEN HOOKED UP TO A COMPUTER. HAVE RESEARCHED ONLINE AND FOUND SEVERAL PEOPLE WITH SAME ISSUE. HAVE DONE AS THEY HAVE AND REPLACED NEARLY EVERY SENSOR. HAVE YET TO REPLACE PCM/ECM. DON'T KNOW IF THIS WILL FIX DUE TO SOME ONLINE HAVE AND STILL HAVING THE SAME ISSUE. LIKE THE PEOPLE ONLINE I HAVE TAKEN IT TO DIFFERENT MECHANICS, NONE OF WHICH COULD DUPLICATE OR FIND A PROBLEM. SURPRISED WITH AS MANY PEOPLE HAVING THIS ISSUE JEEP HASN'T RESOLVED THIS. I THINK DEALERSHIPS ARE AWARE OF THIS ISSUE BECAUSE SOME PEOPLE ONLINE HAVE TRADED THEIR JEEPS IN AND GOTTEN VERY LITTLE TOWARDS TRADE-IN.
FUEL SYSTEM, GASOLINE,STRUCTUREApril 28, 2015
I DON'T KNOW THE DATE OF WHEN CHRYSLER HAD THE RECALL ON THE FUEL SYSTEM. THEY WERE GOING TO PUT ON AN (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE. THE PARTS REQUIRED WERE CURRENTLY NOT AVAILABLE. I BOUGHT A TRAILER HITCH AND HAD IT INSTALLED. I THEN TOOK IT TO JEFF WYLER JEEP IN FORT THOMAS KY. THEY INSPECTED IT AND PASSED IT. (PERFORM RECALL N45) I CALLED YOUR CUSTOMER SERVICE AND ASKED IF I WOULD BE PAID BACK FOR THE PART, THEY SAID NO BECAUSE IT WAS NOT AN (OEM) PART. PLEASE MAKE THIS RIGHT, I HAVE NOW TAKEN OFF THE PART I BOUGHT, AND ASKING YOU TO EITHER PAY ME FOR THE PART, WHICH WAS $316.00 WITH LABOR, OR SET UP A DATE AND TIME TO A DEALER TO PUT THE RIGHT PART ON. THAT IS ALL I AM ASKING FOR, I HAVE WAITED SO LONG FOR THIS,AND EVERY DAY I WORRY ABOUT IT BEING SO DANGEROUS. I DON'T THINK I AM ASKING TO MUCH. I JUST WANT IT FIXED RIGHT, AND THE RIGHT PART ON. I THANK YOU FOR LOOKING INTO THIS MATTER. HOPE TO TALK TO YOU SOON. *TR
ELECTRICAL SYSTEMApril 13, 2015
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE WHILE DRIVING. CONSUMER STATES " VEHICLE SHOULD BE INCLUDED IN IGNITION SWITCH RECALL". *SMD THE CONSUMER STATED AS SHE WAS MASKING A TURN, THE VEHICLE SUDDENLY STOPPED. THERE WAS NO POWER STEERING AND NO BRAKES. SHE WAITED A MINUTE AND USED THE KEY TO RE-START THE VEHICLE. ON FEB 27TH, THE VEHICLE STALLED AGAIN. THE CONSUMER TO THE VEHICLE TO HER MECHANIC. HOWEVER, HE WAS UNABLE TO FIND A PROBLEM. *JB
ELECTRICAL SYSTEMMarch 27, 2015
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION COIL FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
SEATSMarch 24, 2015
THE SEATS COLLAPSED IN A 45MPH REAR END CRASH THE FRAMES WERE COMPLETELY SNAPPED MY DAD AND I FLEW IN THE BACK SEAT I WAS HANGING OVER THE BACK SEAT AND I HAD MY SEAT BELT ON SO DID MY DAD. I WAS THE DRIVER AND I WAS NOT ABLE TO REACH THE PEDALS TO STOP THE JEEP AFTER THE CRASH. *TR
STRUCTURE,FUEL/PROPULSION SYSTEMMarch 20, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THERE WAS CORROSION AROUND THE ATTACHMENT AREA THAT DID NOT SUPPORT PROPER INSTALLATION OF A HITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.
STRUCTURE,FUEL/PROPULSION SYSTEMMarch 20, 2015
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUSPENSIONMarch 12, 2015
WE FINALLY GOT OUR N45 RECALL DONE. EACH TIME WE CALLED CHRYSLER, WE GOT DIFFERENT INSTRUCTIONS AND INFORMATION. THEY SEEM TO TELL ONE ANYTHING JUST TO GET ONE TO HAVE IT DONE, THEN THEY GO BACK ON WHAT THEY SAID. I WAS TOLD THE JEEP WOULD BE INSPECTED FIRST TO SEE IF IT WAS SAFE. MY JEEP WAS NOT INSPECTED, THE TRAILER HITCH WAS REPLACED. THE BALL MOUNT WHICH WE HAVE DOES NOT FIT THE REPLACEMENT. THE ONUS SHOULD NOT BE UPON US TO SHOP AND PAY FOR A NEW BALL MOUNT IN SUMMATION: HOW CAN WE GET THEM TO SEND OR DELIVER TO US A BALL MOUNT WHICH FITS TRAILER HITCH THEY INSTALLED, OR AT LEAST RE-IMBURSE US IF WE HAVE TO BUY ONE ? I HAVE MENTIONED THIS TO EACH OF THE MANY PEOPLE I HAVE SPOKEN TO AT CHRYSLER (WHEN I COULD GET THROUGH AFTER WAITING A VERY LONG TIME) THEIR ANSWER TO THIS WAS "WE ARE NOT INTO TOWING WE ARE INTO SAFETY". *TR
FUEL SYSTEM, GASOLINE,STRUCTUREMarch 9, 2015
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRAILER HITCH RECALL REIMBURSEMENT ISSUES. *SMD CHRYSLER WOULD NOT REIMBURSE THE CONSUMER, BECAUSE IT WAS NOT AN OEM TRAILER HITCH. *JB
ENGINEMarch 4, 2015
MY 1997 JEEP GRAND CHEROKEE (ORIGINAL OWNER) STUMBLES AND DIES, IT DOES RESTART ONCE I SHIFT TO NEUTRAL. IT IS GETTING MORE FREQUENT. I HAD A TOTAL OF 8 INCIDENCES IN THE PAST WEEK. 6 TIMES HAPPENED PULLING UP TO STOP SIGN AT ABOUT 15 MPH. 2 TIMES HAPPENED WHILE CRUISING ALONG AT 55 MPH. I LOST POWER STEERING AND BRAKE BOOST. THERE IS A LOT OF INTERNET INFORMATION REGARDING THE SAME PROBLEM. THIS IS A SAFETY ISSUE. I'M WORRIED DRIVING MY JEEP IN ANY TRAFFIC NOW. *TR
FUEL SYSTEM, GASOLINE,STRUCTUREMarch 2, 2015
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMFebruary 14, 2015
THE JEEP SHUT DOWN ON THE HWY,WOULDN'T START HAD GET A TOW. SPENT OVER 500 DOLLARS ON REPAIRS AND TOW ,FOUR DAYS LATER IT DID THE EXACT SAME THING. LUCKY I WAS HOME IS TIME .WAITED TWO DAY'S WENT OUTSIDE AND IT STARTED WITH NO PROBLEM .IM NOT DRIVING IT ANYMORE ITS TO MUCH TROUBLE. *TR
FUEL/PROPULSION SYSTEMJanuary 23, 2015
THE FUEL SENDING UNIT KEEPS GOING OUT. NEVER DID WORK RIGHT. COULD NEVER TELL HOW MUCH GAS WAS IN THE TANK. THE DEALER NEVER DID FIX IT RIGHT OR DID NOT PUT IN A NEW ONE. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJanuary 23, 2015
THE DASH HEADLIGHT SWITCH KEEPS GOING OUT. IT HAS BEEN REPLACED 4 TIMES. THE LIGHTS WILL FLICKER AND THAN GO OUT. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJanuary 18, 2015
HEADLIGHTS WHILE DRIVING WERE OCCASIONALLY TURNING OFF AND ON. SIDE LIGHTS REMAINED ON AND INSTRUMENT PANEL LIGHTS REMAINED ON. UPON INVESTIGATION FOR CAUSE, DISCOVERED CONNECTOR ON HEADLIGHT/DIMMER SWITCH WAS MELTED DUE TO EXCESSIVE HEAT BUILDUP. SUSPECT DUE TO SEVERAL CONNECTORS ON DIMMER SWITCH WERE LOOSE ADDING RESISTANCE TO THE FLOW OF CURRENT CREATING EXCESSIVE HEAT IN SWITCH AND CONNECTOR. SWITCH WAS REPLACED AND PROBLEM WAS RESOLVED. SINCE THE SWITCH PROVIDES POWER DIRECTLY TO THE HEADLIGHTS, THIS CREATES A POTENTIAL FIRE HAZARD. THERE SHOULD BE A RELAY CONFIGURATION TO THE HEADLIGHTS TO REDUCE CURRENT FLOW THROUGH THE HEADLIGHT SWITCH. *TR
STEERINGJanuary 7, 2015
WHEN DRIVING OVER A BIG PUDDLE OF WATER THE STEERING BECAME UNRESPONSIVE. DISPLAY PANEL SAID "CHECK BATTERY". SLOWED DOWN AND FINALLY PULLED OVER. AFTER A FEW MINUTES IT WAS FINE. WENT DOWN THE ROAD AGAIN AND HIT A BIG PUDDLE. STEERING AGAIN BECAME UNRESPONSIVE. LUCKILY NOT MANY CARS AROUND AND I WAS ON A SIDE STREET. MECHANIC CAN NOT LOCATE THE PROBLEM AS THERE HAS BEEN NO RAIN LATELY TO TRY AND DUPLICATE. I FEAR A MAJOR OR FATAL ACCIDENT IS FORTH COMING. *TR
ELECTRICAL SYSTEMDecember 19, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTUREDecember 18, 2014
1997 JEEP GRAND CHEROKEE CONSUMER REAR END IMPACT PROBLEMS *CN THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. DESPITE, THE CONSUMER RECEIVING TWO RECALL NOTICES. *JB
STRUCTURE,FUEL/PROPULSION SYSTEMDecember 8, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT WAS INCLUDED IN THREE SAFETY RECALLS AND WAS WAITING FOR SEVERAL MONTHS TO GET THE REPAIRS PERFORMED FOR RECALL NHTSA CAMPAIGN ID NUMBER: 97V194000 (FUEL SYSTEM, GASOLINE), NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN) AND NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE TO SCHEDULE THE THREE RECALL REPAIRS FOR A LONG TIME. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMDecember 3, 2014
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMNovember 25, 2014
FUEL LEAKAGE SQUIRTING OUT WHEN REFUELING STARTS. *TR
FUEL SYSTEM, GASOLINE,STRUCTURENovember 17, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
UNKNOWN OR OTHERNovember 6, 2014
REF: RECALL N45 FOR REAR STRUCTURE REINFORCEMENT. I SCHEDULED A 10:00 AM APPOINTMENT WITH COLE CHRYSLER-DODGE-JEEP-MAZDA-FIAT IN SAN LUIS OBISPO ABOUT 3 WEEKS IN ADVANCE. MY WIFE AND I DROVE TO THE APPOINTMENT YESTERDAY AND WERE TOLD THAT THEY WOULD ONLY NEED BETWEEN AN HOUR AND 1 1/2 HOURS TO DO THE INSPECTION. SINCE WE HAD TO DRIVE OVER 20 MILES TO THE DEALERSHIP, WE WAITED IN THE WAITING ROOM. AFTER AN HOUR AND A HALF, I INQUIRED AS TO THE STATUS OF THE INSPECTION. I WAS TOLD THAT THEY HADN'T EVEN STARTED WORK ON THE VEHICLE AND THAT IT WOULD PROBABLY BE AFTERNOON BEFORE THEY WOULD HAVE SOMEONE AVAILABLE TO DO THE WORK. SINCE HAD BEEN ASSURED BOTH WHEN MAKING THE APPOINTMENT AND AGAIN WHEN SHOWING UP FOR THE APPOINTMENT THAT THE INSPECTION WOULDN'T TAKE LONG, WE ASKED HER TO CONTACT WITH THE SERVICE MANAGER. MY WIFE OVERHEARD THE SERVICE MANAGER TELL OUR REP THAT SHE SHOULD TELL CUSTOMERS THAT THE VEHICLE SHOULD BE DROPPED FOR AN ENTIRE DAY (ANY WARRANTY WORK, THAT IS). IT'S PRETTY CLEAR TO US THAT THE COLE DEALERSHIP COULD REALLY CARE LESS ABOUT THE CUSTOMER IN REGARDS TO RECALLS AND/OR WARRANTY WORK (LOWEST PRIORITY) AND WE LOST 1/2 DAY OF TIME AND GAS TO TRYING TO TAKE CARE OF THIS. WE ASKED TO HAVE THE CAR BROUGHT TO US SINCE WE WERE LEAVING. OUR REP ASKED IF WE'D LIKE TO SETUP ANOTHER DATE FOR THE INSPECTION AND WE SAID NO! WE WASTED ENOUGH TIME AND MONEY AND WE WON'T BE TAKING OUR JEEP IN FOR THE RECALL INSPECTION TO ANY CHRYSLER DEALER. *TR
STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEMOctober 31, 2014
I HAVE RECEIVED TWO RECALL NOTICES FOR LOW IMPACT PROBLEM ON JEEP.{ COULD OPEN GAS TANK} DEEMING IT UNSAFE.I HAD IT INSPECTED AT MARSH FIELD CHRYSLER MASS.I WAS TOLD COULD NOT BE DONE DUE TOO CORROSION ON OLD FACTORY HITCH{WHICH WAS MISSING A PORTION}.TOO MAKE IT SAFE I TOOK IT TO BIGGEST TRAILER DEALER ON SOUTH SHORE.DRINKWATER TRAILER SALES PEMBROKE MASS.THEY SAID THAT THE FRAME WAS NOT CORRODED REMOVED OLD PIECES OF EXISTING HITCH ,INSTALL NEW HITCH MAKING MY JEEP SAFER TO BE ON OUR ROADS.CHRYSLER STATED IT WOULD NOT REIMBURSE ME.BECAUSE IDID NOT USE THEIR HITCH.THEY STATED THEY COULD NOT DUE JOB.YOU WOULD THINK THAT CHRYSLER WOULD REIMBURSE ME FOR TAKING APPROPRIATE ACTION TO RESOLVE THE SAFETY DEFECT N45.WHY ARE UNSAFE VEHICLES ALLOWED KNOWINGLY ENDANGERING ON OUR PUBLIC HI-WAY. *TR
FUEL SYSTEM, GASOLINE,STRUCTUREOctober 30, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
STRUCTUREOctober 6, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE HAVING THE VEHICLE INSPECTED FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE TECHNICIAN NOTICED THAT THE FRAME RAIL WAS COMPLETELY CORRODED. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE CONTACT BELIEVED THIS TO BE A MAJOR SAFETY ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
FUEL SYSTEM, GASOLINE,STRUCTURESeptember 25, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL DUE TO THE RUSTED REAR BUMPER SUPPORTS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMSeptember 22, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMSeptember 10, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMSeptember 10, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN UPDATED 10/23/2014*LJ UPDATED 04/6/2015 *JS
POWER TRAINSeptember 9, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING GEARS FROM DRIVE TO PARK. IN ADDITION, THE BRAKE LIGHT ILLUMINATED. THE DEALER STATED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
ELECTRICAL SYSTEMAugust 28, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER REPAIRED THE COMPUTER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
STRUCTURE,FUEL/PROPULSION SYSTEMAugust 27, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
STEERINGAugust 25, 2014
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TIRES WERE REPLACED AND THE FRONT END WAS ALIGNED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE INTERMEDIATE STEERING SHAFT MIGHT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
ELECTRICAL SYSTEM,ENGINEAugust 24, 2014
1997 JEEP GRAND CHEROKEE LAREDO 4.0L I6 BEGAN STALLING IN 2010 UNDER SEEMINGLY RANDOM CONDITIONS. REPLACED SEVERAL PARTS (SPARK PLUGS, WIRES, DISTRIBUTOR CAP & ROTOR, IGNITION COIL, PCM) OVER THE PAST FOUR YEARS TO NO AVAIL. THE DIFFERENCE CURRENTLY IS THAT THE STALL NOW ONLY SEEMS TO OCCUR AT TEMPERATURES LESS THAN 65-70 DEGREES F. THE COLDER THE ENVIRONMENT, THE WORSE STALL PROBABILITY. COLDER TEMPS ALSO INCREASE PROBABILITY VEHICLE WILL NOT START AFTER A STALL. VEHICLE WILL ALWAYS FIRE UP ON A COLD START. STALL OCCURS AT VARYING SPEEDS (INCLUDING AT IDLE), BUT ABOVE APPROXIMATELY 40 MPH STALL BECOMES WHAT SEEMS LIKE A MISFIRE. BELIEVE I HAVE NARROWED THE PROBLEM DOWN TO AN INTERMITTENT CONNECTION IN THE WIRING HARNESS, EITHER AT THE GRAY PCM CONNECTOR (CLOSEST TO BODY), OR IN THE WIRE LEADING TO THIS CONNECTOR. PUTTING ENOUGH PRESSURE ON THE WIRES UNDER THE PCM IN A CERTAIN DIRECTION WILL CAUSE THE VEHICLE TO HICCUP OR STALL. ONLY CODE EVER SHOWN RELATED TO STALL WAS THE UNSPECIFIC P0351 IGNITION SYSTEM CODE. FORTUNATELY, IF A STALL OCCURS AT HIGHER SPEEDS, ENGINE/VEHICLE SPEED MUST STILL DROP TO A CERTAIN LEVEL BEFORE POWER STEERING/BRAKING ARE LOST. OTHERWISE VEHICLE WOULD BE TOO DANGEROUS TO DRIVE. NEVERTHELESS THIS IS STILL A HAZARDOUS CONDITION. *TR
STRUCTURE,FUEL/PROPULSION SYSTEMAugust 18, 2014
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
FUEL SYSTEM, GASOLINEAugust 15, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTUREAugust 13, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTUREAugust 13, 2014
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD
STRUCTURE,FUEL/PROPULSION SYSTEMAugust 7, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINEAugust 4, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRICAL SYSTEMAugust 3, 2014
STALLING WHILE DRIVING. NO CODE = ONBOARD COMPUTER BAD?, NO ACCIDENT YET!! WHEN IT STALLS I HAVE A HARD TIME TO START THE JEEP ... IT HAPPENED 2 TIMES ... ONCE WHILE DRIVING, THE OTHER WAS AT A STOPLIGHT ........ALREADY HAVE A RECALL 10583287 FOR A TRAILER HITCH TO MAKE THE GAS TANK SAFER AND STILL WAITING...NO ACCIDENT YET!! *TR
ENGINE AND ENGINE COOLING,POWER TRAINJuly 25, 2014
WHILE DRIVING THE VEHICLE SHUT OFF. AS IF POWER HAD BEEN DISCONNECTED. AFTER COMING TO A COMPLETE STOP STARTED RIGHT BACK UP, AFTER A WHILE NOW IT IS BACKFIRING, STALLING OUT, BUCKING. I HAVE READ MORE COMPLAINTS ABOUT THIS SAME EXACT PROBLEM THE I CARE TO READ. MOST OF THE TIME THEY LEAD TO THE PCM. AND IM CANNOT FIGURE OUT WHY JEEP HASN'T FIGURED OUT THE PROBLEM. I CANNOT AFFORD TO KEEP THROWING MONEY INTO THE CAR TO KEEP IT RUNNING. LET ALONE I CANNOT AFFORD TO BUY A NEW VEHICLE. I HAVE REPLACED MORE SENSORS THEN I CARE TO MENTION AND HAVE TRIED ALL THE DIY TACTICS. NOW MY MUFFLER IS EXPLODED. THAT BATTERY KEEPS DYING AND I AM FORCED TO BORROW A FAMILY MEMBERS CAR TO GET BACK AND FORTH TO WORK BECAUSE JEEP CANT FIX THE PROBLEM. IT HAS GONE TO A SHOP JUST TO BE TOLD "WE CANT FIND THE PROBLEM". IT IS UNSAFE FOR IT TO STALL OUT AND BACKFIRE IN THE MIDDLE OF THE HIGHWAY. AND IT IS KILLING MY FINANCES. *TR
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJuly 13, 2014
JUST HAVING PROBLEMS WITH SHIFTING AND ELECTRICAL. *TR
STRUCTURE,FUEL/PROPULSION SYSTEMJune 18, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINEJune 13, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
STRUCTUREJune 11, 2014
TL * THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STRUCTUREJune 4, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES.
FUEL SYSTEM, GASOLINEMay 27, 2014
TL* THE CONTACT OWNED A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE WAS CRASHED INTO FROM THE REAR AND THE VEHICLE IMMEDIATELY CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE).THE MANUFACTURER WAS MADE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/10/14 *BF UPDATED 8/29/2017*CN
FUEL SYSTEM, GASOLINE,STRUCTUREMay 21, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND DID NOT HAVE A TIME FRAME FOR THE RECALL PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
FUEL/PROPULSION SYSTEMMay 14, 2014
TL*THE CONTACT OWNS A 1997 A GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME.
STEERING,AIR BAGSMay 14, 2014
I HAVE CONTACTED YOUR OFFICE BEFORE FOLLOWING THE JAN. 24, 2014 CRASH THAT TOOK MY WIFE'S LIFE, ON THE VEHICLE INDICATED, IT WAS EQUIPPED WITH MICHELIN TIRES NOTED DURING THE PERIOD BEFORE THE RECALL THIS YEAR. I HAD CONTACTED YOU EARLIER ABOUT THE AIR BAGS ON A 1997 JEEP GRAND CHEROKEE THAT FAILED TO DEPLOY IN THIS CRASH. COULD YOU PLEASE GET BACK TO ME TO DISCUSS THIS LATEST DEVELOPMENT IN WHAT COULD HAVE CAUSED THE DEATH OF MY WIFE. THANK YOU VERY MUCH.
STRUCTURE,FUEL/PROPULSION SYSTEMApril 23, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STRUCTURE,FUEL/PROPULSION SYSTEMApril 22, 2014
TL* THE CONTACT OWNS A 1997 GRAND JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS NOT ADVISED OF WHEN THE PART WOULD BECOME AVAILABLE TO HAVE THE DEFECT REMEDIED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
ENGINEApril 22, 2014
CAR WILL NOT START ANYMORE, IT USED TO TURN OFF AT LIGHTS, OR STOP SIGNS. NOW IT JUST WONT TURN ON AT ALL. I SEE A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHAT CAN BE DONE WITHOUT COSTING ME A FORTUNE. *TR
FUEL/PROPULSION SYSTEMApril 17, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 06/10/14*LJ UPDATED 06/11/2014 *JS
STRUCTURE,FUEL/PROPULSION SYSTEMApril 16, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN NUMBER WAS NOT AVAILABLE.
STRUCTURE,FUEL/PROPULSION SYSTEMApril 11, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS NOTIFIED BY THE DEALER AND MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROLMarch 30, 2014
WHEN I STOP WITH THE BRAKE FIRMLY APPLIED THE ENGINE SURGES SOMETIMES AND DIES. IF I PUT IT IN PARK AND IT WILL RESTART AND I CAN PROCEED. THIS HAPPENS AT TRAFFIC SIGNALS, WHEN STOPPED, WAITING TO TURN, ETC. *TR
FUEL SYSTEM, GASOLINE,POWER TRAIN,SERVICE BRAKESMarch 23, 2014
JEEP WOULD STOP COMPLETELY WHILE DRIVING, WOULD JUST PICK UP SPEED AT RANDOM WHICH CAUSED AN ACCIDENT LUCKY NO ONE WAS HURT.TROUBLE WITH SIGNAL LIGHTS,VISIBILITY AT NIGHT NOT GOOD, SEEM LIKE IT WASN'T GETTING GAS,ALSO 1 DAY IT WOULD START, NEXT DAY IT WOULDN'T START AT ALL,IT'S BEEN 10 MONTHS PLEASE HELP,IM AFRAID TO DRIVE WITH MY GRAND-CHILDREN. JEEP NOT STARTING HEARD SIZZLING SOUND THEN EVERYTHING STOP COMPLETELY. *TR
FUEL/PROPULSION SYSTEMMarch 20, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEMMarch 17, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT ALERTED OF THE DELAY IN THE REPAIR. THE VEHICLE THE VEHICLE WAS NOT REPAIRED. THE VEHICLE CONTACT HAD NOT EXPERIENCED A FAILURE.
POWER TRAIN,ENGINEMarch 6, 2014
I RECEIVED MY SAFETY RECALL NOTICE OVER 2 MONTHS AGO,AND HAVE NOT YET HEARD FROM ANY DEALER #VC741345 N45 BESIDES THE GAS TANK PROBLEM,MY JEEPS IGNITION JUST TURNS OFF WHILE I'M DRIVING.IT REALLY SCARES ME TO DEATH.PLUS AFTER DRIVING FOR ATLEAST 30 MINUTES,AND I PUT MY CAR IN PARK TO TURN OFF,THE CAR KEEPS MOVING FORWARD,LIKE A JERK MOTION,I'M DISABLED & ON SS & CAN'T AFFORD TO BUY ANOTHER CAR.PLEASE INCLUDE MY CAR IN THE RECALL FOR THE IGNITION REPLACED[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER TRAINFebruary 26, 2014
TL- THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED WHILE HE DROVE 65 MPH IN THE RAIN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DEALER ADVISED THE CONTACT THAT THE POWER TRAIN CONTROL MODULE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 116,000. RK
STRUCTURE,FUEL/PROPULSION SYSTEMFebruary 26, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGSJanuary 14, 2014
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN SHE CRASHED INTO A COW. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CONTACT SUFFERED INJURIES TO THE RIGHT SHOULDER AND RIGHT LEG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
FUEL/PROPULSION SYSTEMJanuary 9, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN REFUELING TO AT LEAST THREE-FOURTHS FULL, THE FUEL TANK WOULD LEAK. THE CONTACT HAD THE VEHICLE DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE LEAK WAS COMING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
TIRESDecember 17, 2013
TL* THE CONTACT OWNS A MICHELIN LTXM/S 235/75R15, DOT 4/5/2009 TIRE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE REAR DRIVER SIDE TIRE SUDDENLY EXPERIENCED A BLOW OUT. THE TIRE WAS TAKEN TO THE DEALER TO BE DIAGNOSED BUT THE CAUSE OF THE DEFECT WAS NOT GIVEN. THE CONTACT WAS INFORMED THAT THE TIRE WAS NOT RECALLED. THE CONTACT INDICATED THAT THE TIRE EXPERIENCED THE SAME DEFECT LISTED IN NHTSA CAMPAIGN NUMBER 13T012000 (TIRES) AND SHOULD BE INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
FUEL/PROPULSION SYSTEMDecember 3, 2013
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS AVAILABLE FOR REPAIR AND THE MANUFACTURER WOULD NOT GIVE AUTHORIZATION TO THE DEALER TO BEGIN THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL SYSTEM, GASOLINE,STRUCTURENovember 18, 2013
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED PER THE RECALL. FAILURE AND CURRENT MILEAGE WAS 180,500. UPDATED 12-26-13 *BF UPDATED 12/30/13 UPDATED 07/18/16.*JB THE CONSUMER STATED THE VEHICLE COULD CATCH FIRE UPON A LOW SPEED REAR IMPACT UPDATED 08/17/2017*JS UPDATED 09/5/2017*JS
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMNovember 12, 2013
CAR STALLS ,SHUTS OFF WHILE DRIVING, HARD TO START. INSTRUMENT PANELS LIGHTS WILL NOT WORK. DOME LIGHTS WILL NOT WORK. HAD TO TAKE FUSE OUT TO EXTINGUISHED DOME LIGHTS, OTHERWISE STAY ON ALL THE TIME . GAS GAGE SHOWS THAT MORE GAS IN TANK THAN REALLY IS. *TR
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLOctober 23, 2013
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY AND INDEPENDENTLY START. IN ADDITION, THE VEHICLE SURGED AND PROCEEDED TO INCREASE ACCELERATION WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. IN ORDER TO STOP THE VEHICLE, THE CONTACT CRASHED AND SLID THE DRIVER'S SIDE OF THE VEHICLE INTO A TRUCK. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
STEERING,FUEL SYSTEM, GASOLINE,ENGINEOctober 7, 2013
WAS DRIVING AT RELATIVELY LOW HIGHWAY SPEED (50MPH) UP A SMALL INCLINE. LOW RPM (1200RPM). WITH SHARP HIGHWAY CURVE COMING UP, VEHICLE STALLED FOR NO REASON. STEERING BECAME UNRESPONSIVE. TURNED KEY OFF AND ON SEVERAL TIMES TRYING TO TURN STEERING TO FOLLOW CURVE. LUCKILY SUNDAY NIGHT TRAFFIC WAS LIGHT OR COULD HAVE RESULTED IN ACCIDENT. ENGINE FINALLY STARTED UP AND STEERING PRESSURE WAS RESTORED. KEPT RPM OVER 2500RPM FOR A COUPLE OF MINUTES AND CAR BUCKED A NUMBER OF TIMES IN THE FIRST 5 OR SO MINUTES. RAN SMOOTHLY AFTERWARDS WITH ENGINE RPM KEPT HIGHER (2500+). HAD TO GET OFF THE HIGHWAY AND FOLLOW SIDE STREETS TO GET HOME. THIS PROBLEM HAS BEEN OCCURRING FOR 3000-4000 MILES AND I'VE HAD NEARLY EVERYTHING REPLACED, COIL, SPARK PLUGS, PLUG WIRES, DISTRIBUTOR ROTOR, DISTRIBUTOR CAP, STARTING ON SENSORS NOW. *TR
ELECTRICAL SYSTEMOctober 3, 2013
THE GAUGES ON THE INSTRUMENT PANEL STARTED BOUNCING BACK AND FORTH, THE CHECK ENGINE LIGHT CAME ON. I HAD THE CODE READ AND IT SAID THE COOLANT TEMP SENSOR WAS BAD, CHANGED THAT STILL SAYS THAT SENSOR IS BAD. I CANNOT PASS EMISSIONS AND INSPECTION TO GET LICENSED. *TR
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMSeptember 23, 2013
VEHICLE STALLED ,BACKFIRED, SHOWS THAT I HAVE MORE GAS IN VEHICLE THAN I HAVE. GETTING HARDER TO RESTART. STALLS IN TRAFFIC. WHY HAVEN'T THE GOVERNMENT RECALL THESE VEHICLES.I READ SO MANY OF SAME COMPLAINTS AND NOTHING SEEMS TO BE DONE. THESE VEHICLES ARE UNSAFE!!!!!!!!!!!!!
ELECTRICAL SYSTEMJune 19, 2013
MY VEHICLE TOLLED TO ARMORY GARAGE, BECAUSE AT THAT TIME, INSURANCE HAD TO KEEP SENDING SOMEONE TO COME AND RESTART THE VEHICLE. OR IT WILL START BUT THEN TURN AROUND AND STALL LATER. AFTER PAYING $1300 PLUS TO ARMORY GARAGE, THEY ONLY CHARGED ME FOR DIAGNOSIS AND FIXING PROBLEMS WITH A BATTERY BEING OVERDRAWN. THEY CLAIM TO HAVE REPLACED THE BCM COMPUTER. HOWEVER, AFTER PAYING ALL THAT MONEY I STILL HAVE PROBLEMS WITH MY VEHICLE. I HAVE REPLACED, STARTER, ALTERNATOR, BATTERY, COMPUTER MODULE WITH ARMORY GARAGE, IGNITION COIL FIXED. ALL I KEEP GETTING IS THAT THE EMISSIONS IS THE PROBLEM BECAUSE IT STATES BIG AND SMALL LEAK. HOWEVER, EVEN TODAY IT HAS NOT BEEN FIXED. I HAVE SPENT CLOSED TO OVER $3500 ON MY VEHICLE TO GET IT RUNNING AND IT STILL STALLS AFTER ALL THE ABOVE HAVE BEEN REPLACED. P0442, P0455, P0351, ARE THE LAST CODES TO THE VEHICLE. HOWEVER, AN EVAP PURSE SOLENOID HAS BEEN FIXED AS WELL. ALL THIS MONEY AND STILL HAVE PROBLEMS WITH THE VEHICLE STALLING AND RUNNING BUT TURNS OFF RIGHT IN THE MIDDLE OF DRIVING. *TR
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMJune 19, 2013
THE VEHICLE STALLS UNEXPECTEDLY WHEN SLOWING DOWN OR COMING TO A STOP. THE CHECK ENGINE LIGHT IS ON, HOWEVER; THE CODE THAT COMES UP IS FOR THE IGNITION WHICH WAS ALREADY REPAIRED AND NOT THE ISSUE CAUSING AT HAND. THIS MALFUNCTION IS FREAKISHLY COMMON WHEN I LOOK IT UP ONLINE FOR THIS MAKE, MODEL, AND YEAR. THIS PROBLEM IS VERY DANGEROUS AS IT MAY OR CAN CAUSE DEATH OR SERIOUS INJURY IF IN INTERSECTION OR BUSY ROAD/HIGHWAY. PLEASE NOTIFY ME OF ANY SOLUTIONS OR INFORMATION ON THIS MATTER. WE HAVE ALSO CHANGED SPARK PLUGS AS WELL AS WIRES & COIL. *TR
WHEELSJune 18, 2013
ABOUT 6 WEEKS AGO MY BACK RIGHT WHEEL ACTUALLY FELL OFF COMING DOWN THE ROAD AT ABOUT 35MPH. AFTER I LOOKED - ONE OF THE STUDS WHERE THE LUGS GO ON ACTUALLY BROKE AND THE OTHER STUDS WERE STRIPPED WHICH CAUSED THE LUGS TO FALL OFF. ALL STUDS REPLACED AFTER THAT.LUCKILY I WAS CLOSE BY MY MECHANIC THIS MORNING WHEN IT WAS ABOUT TO HAPPEN AGAIN - THE BACK RIGHT WHEEL. THERE WAS A STUD THAT WAS BROKEN AND THE REST OF THE LUGS WERE VERY LOOSE. *TR
FUEL SYSTEM, GASOLINEJune 6, 2013
TL* THE CONTACT OWNS A 1997 GRAND CHEROKEE. THE CONTACT STATED THAT HE WAS STOPPED AT A TRAFFIC LIGHT WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S FUEL TANK RUPTURED FROM THE IMPACT AND THE FUEL SPILLED ONTO THE HIGHWAY. THE DRIVER AND FRONT PASSENGER BOTH SUSTAINED CONCUSSIONS. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000. ...UPDATED 02/13/17 *BF *TR
ENGINEJune 5, 2013
STALLS IDLING AND WHILE GOING DOWN THE ROAD. WITH FAULTY GAS TANK NEWS CAUSING FIRES THAT KILL AFTER REAR COLLISIONS, DRIVING NOT KNOWING IF IT WILL STALL OR NOT IS PRETTY UNNERVING. PLEASE FOR THE SAFETY OF ALL DRIVERS, RECALL THESE DEATH TRAPS. *TR
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEApril 15, 2013
VIC DISPLAY SHOW "COOLANT SENSOR BAD." ONLINE INVESTIGATIONS REVEAL MANY OWNERS HAVE EXPERIENCED THE SAME PROBLEM OVER THE YEARS. THEIR TRIAL SOLUTIONS HAVE RANGED FROM REPLACING THE "COOLANT TEMPERATURE SENSOR," THE COOLANT LEVEL SENSOR," REPLACING "CONNECTING WIRING" TO THE VIC, AND TO REMOVING THE VIC TO REPAIR SOLDER JOINTS AND CRACKS AT THE CIRCUIT BOARD THAT IS LOCATED IN THE VIC. MOST REPORT THAT THE FIRST THREE ATTEMPTED REMEDIES DID NOT RESOLVE THE DEFECT. SOME REPORT SUCCESS IN RE-SOLDERING JOINTS ON THE CIRCUIT BOARD. THE LATTER,--REMOVING THE VIC AND REPAIRS AT THE CIRCUIT BOARD-- IS AN INVOLVED PROCESS AND REQUIRES EXTENSIVE KNOWLEDGE AND REPAIR TOOLS AND EQUIPMENT. ALL REPORT THAT THIS CONDITION LEFT UNRESOLVED COULD LEAD TO THE ENGINE OVERHEATING AND/OR FAULTY DATA SENT TO THE FUEL INJECTION SYSTEM, AND POSSIBLE ENGINE FIRE. WITH SO MANY COMPLAINTS ON THIS DEFECT, A RECALL OR A MANUFACTURE REPAIR BULLETINS, SHOULD BE ISSUED AT THE MANUFACTURER'S EXPENSE. *TR
ENGINEMarch 27, 2013
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CAMSHAFT SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
ELECTRICAL SYSTEM,ENGINEJanuary 20, 2013
DRIVING AT STEADY 35 MPH ENGINE STARTED TO STUTTER,LOST POWER AND STALLED UNEXPECTEDLY. TOOK A FEW TIMES CRANKING TO RESTART,FINALLY STARTED. THIS HAS OCCURRED INTERMITTENTLY WITH NO WARNING OR DASH INDICATOR LIKE CHECK ENGINE LIGHT COMING ON. NUMEROUS REPAIR ATTEMPTS AND THOUSANDS SPENT SINCE,PROBLEM STILL OCCURS NOW AVERAGE OF TWICE WEEKLY. OCCURS AT DIFFERENT SPEEDS,TEMPERATURES AND CONDITIONS. HAVE FOUND ONLINE REFERENCE TO MANY SIMILAR STALLING PROBLEMS FOR PEOPLE AROUND US. DEALER SAID THERE IS NO RECALL OR BULLETINS THAT WOULD HELP FIX,VERY HARD TO DIAGNOSE. FINALLY FOUND THAT IF JIGGLE WIRE CONNECTOR TO ENGINE E.C.U. COULD MAKE ENGINE STALL. E.C.U. HAS BEEN REPLACED BUT WEBSITE ELECTRICAL ENGINEER SAID THE WIRING PULLS DOWN ON THE CONNECTORS EVENTUALLY FRACTURING THE SOLDER HOLDING CONNECTOR PINS AGAINST INNER CONNECTIONS CAUSES THIS.HE PROVED BY RESOLDERING AS NEEDED BUT SAID THE WIRE ROUTING AND 90 DEGREE ANGLE TO THE CONNECTORS WILL CAUSE RECURRENCE. *TR
ENGINEJanuary 7, 2013
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS ATTEMPTING TO STOP WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE CENTRAL COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 150,000.
STRUCTURENovember 21, 2012
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WAS MISALIGNED AND WOULD NOT CLOSE PROPERLY. THE CONTACT PERFORMED A TEMPORARY FIX TO THE DRIVER'S SIDE DOOR WHICH ALLOWED THE DOOR TO REMAIN CLOSED IN A SECURE POSITION. THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE UNDER NHTSA ITEM NUMBER WAS 6089092 (STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS). THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
ENGINEOctober 14, 2012
THE VEHICLE STALLS UNEXPECTEDLY WHEN SLOWING DOWN OR COMING TO A STOP. THE CHECK ENGINE LIGHT IS ON, HOWEVER; THE CODE THAT COMES UP IS FOR THE IGNITION WHICH WAS ALREADY REPAIRED AND NOT THE ISSUE CAUSING AT HAND. THIS MALFUNCTION IS FREAKISHLY COMMON WHEN I LOOK IT UP ONLINE FOR THIS MAKE, MODEL, AND YEAR. THIS PROBLEM IS VERY DANGEROUS AS IT MAY OR CAN CAUSE DEATH OR SERIOUS INJURY IF IN INTERSECTION OR BUSY ROAD/HIGHWAY. PLEASE NOTIFY ME OF ANY SOLUTIONS OR INFORMATION ON THIS MATTER. *TR
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEMSeptember 5, 2012
WENT OUT TO GO SOMEWHERE AND IT HAD A HARD TIME STARTING. AS I BEGAN TO DRIVE DOWN THE ROAD MY JEEP STARTED TO BACKFIRE, ALL OF A SUDDEN IT CUT OFF AND THE STEERING WHEEL LOCKED UP AND THE LIGHTS WENT OUT IT WAS DARK SO I COULD OF BEEN INJURED. WHEN I GOT IT TO CRANK BACK MY ABS LIGHT HAS BEEN ON EVER SINCE AND WE HAVE BOUGHT ABOUT 5 HUNDRED DOLLARS IN PARTS AND TRIED EVERYTHING WE KNOW TO DO EVEN THE MECHANICS WE HAVE ASKED ABOUT IT HAVE NO ANSWERS FOR US, WE CAN'T AFFORD TO BUY ANOTHER VEHICLE AND NO ONE WANTS TO BUY IT FROM US BECAUSE OF ALL OF THE PROBLEMS WE HAVE HAD WITH OUR JEEP! *TR
ENGINEAugust 27, 2012
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
FUEL/PROPULSION SYSTEMJuly 11, 2012
VEHICLE WAS BACKED INTO A TREE AT SLOW SPEED AND CAUSED THE FUEL TANK TO RUPTURE AND LEAK FUEL. *TR
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEMJuly 8, 2012
THIS JEEP GRAND CHEROKEE LAREDO STALLS AT ANY SPEED AND SUDDENLY THE ENGINE STOPS AND CAN EVEN SEND A STRONG BACKFIRE ABLE TO CRACK THE MUFFLER. IT WORKS PERFECTLY FOR A PERIOD OF TIME AND WITHOUT ANY SYMPTOM IT STRUGGLES AND STALLS. SOMETIMES IT REMAINS ON AND SOMETIMES DIE. IT BROKE ME 3 MUFFLERS. A LOT OF MONEY AND WORK HAVE BEEN DONE BY MECHANICS INCLUDING JEEP DEALER WITHOUT FIXING THE PROBLEM. PCM AND A LOT OF PARTS HAD BEEN REPLACED AND THE PROBLEM WAS SOLVED ONLY IN PART. IT STILL DIE WHILE DRIVING. THIS JEEP CHEROKEE IS NOT RELIABLE TO USE IN HIGHWAY FOR THE RISK TO STOP IN THE MIDDLE. JEEP AND MECHANICS ARE AT RANDOM TO FIX THIS PROBLEM. I HAVE VISITED WEB SITES ABOUT JEEP PROBLEMS AND I KNOW THERE ARE OTHERS WITH THE SAME PROBLEM. *TR
STEERINGJuly 6, 2012
TURNED STEERING WHEEL LEFT TO STOP IN PREPARATION FOR LEAVING PARKING SPACE. HEARD LOUD BREAK/SNAP SOUND AND FELT CHANGE IN STEERING WHEEL TENSION. REALIZED A TOTAL LOSS OF STEERING CONTROL. SAW SIGNIFICANT VOLUME OF FLUID ON GROUND. REVIEW BY MECHANIC FOUND STEERING BOX MOUNT BOLTS HAD SHEARED/FAILED. *TR
FUEL SYSTEM, GASOLINEJune 19, 2012
DRIVING ON HIGHWAY, JEEP STOPS! STOPPING AT LIGHT, JEEP STOPS-WILL NOT START UNLESS JUMP START, THIS GOES ON AND ON CONSISTANLY FOR 10 MONTHS,WITHIN THOSE MONTHS I REPLACED:FUEL PUMP(2'S)(4 MUFFLERS-GAS KEEP LEAKING INTO MUFFLER AND BLOW UP)(FORTUNATE TO BE ALIVE!)CATALIC CONVERTER ,WATER PUMP,CRANK CENSOR,MAP CENSOR,OXYGEN CENSOR,IGNITION ROTOR,DISTRIBUTOR CAP/MAGNET,ENGINE TUNE-UP,TRANSMISSION TUNE-UP,OIL CHANGE,:ANY AND EVERYTHING, AFTER ABOUT $2000 I WAS READY TO CALL IT QUITS, IT ALL CENTERED AROUND THE (((FUEL PUMP))) I WAS STOPPED AND TOLD I HAD GAS LEAKING OUT AS I WAS DRIVING, BEING LIGHT HEADED FROM FUMES??? *JS
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTINGJune 14, 2012
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT SMELLED A GASOLINE FUEL ODOR IN THE VEHICLE AFTER IT STALLED. THERE WAS ALSO A FAILURE WITH THE TURN SIGNALS INTERMITTENTLY NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMApril 6, 2012
VEHICLE WILL SHUT OFF INTERMITTENTLY, REGARDLESS OF SPEED, OUTSIDE TEMPERATURE, LENGTH OF TIME ENGINE RUNS, OR ANY OTHER CONCEIVABLE FACTOR. A FEW WEEKS AGO, I DROVE IT TO A TOWN 30 MILES AWAY AND BACK WITH NO ISSUE. THE NEXT TIME I DROVE IT, THE ENGINE SHUT OFF TWO BLOCKS AWAY FROM MY RESIDENCE. THERE IS NO PATTERN TO THE MALFUNCTIONS NOR COMPUTER CODES TO DOWNLOAD. HAVE REPLACED COMPUTER, CONNECTORS TO COMPUTER, CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AND MANY OTHER NUMEROUS PARTS. VARIOUS MECHANICS HAVE BEEN UNABLE TO DIAGNOSE, SOME HAVE GIVEN UP DUE TO FRUSTRATION. CHRYSLER DEALERSHIPS DENY EVER HEARING OF THE PROBLEM, HOWEVER, I HAVE MET THREE OTHER GRAND CHEROKEE OWNERS IN PERSON WHO HAVE HAD IDENTICAL ISSUES. INTERNET SEARCHES WILL REVEAL NUMEROUS COMPLAINTS FOR THIS VEHICLE. *TR
STEERINGMarch 21, 2012
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT END OF THE VEHICLE BEGAN TO WOBBLE ABNORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
VEHICLE SPEED CONTROLJanuary 30, 2012
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT WAS IN AN IDLE POSITION WITH THE BRAKE EPRESSED WHEN SUDDENLY, THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT APPLIED FULL BODY FORCE ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMJanuary 16, 2012
ENGINE STALLS EITHER AT SPEED OR DURING IDLE AFTER 20 MINUTES. WILL CONTINUE TO STALL FOR ABOUT 4 MINUTES, SOMETIMES VERY HARD TO START DURING THIS TIME. THEN VEHICLE WILL RUN FINE WITH NO PROBLEMS FOR SEVERAL HOURS. THE NEXT DAY, OR AFTER VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS, THE PROCESS WILL START AGAIN. EVERY DAY IT WILL STALL AFTER ABOUT 20 MINUTES - SOMETIMES WHILE TURNING, WHICH WILL CAUSE A TOTAL LOSS OF STEERING ABILITY, OR WHILE ON THE FREEWAY, OR WHILE AT A RED LIGHT OR INTERSECTION. I NARROWLY ESCAPED AN ACCIDENT WHEN IT STALLED AND A BIG RIG ALMOST SLAMMED INTO ME. I HAVE BEEN STRANDED IN THE MIDDLE OF A BUSY INTERSECTION MULTIPLE TIMES BECAUSE OF THIS. WHEN THE CAR STALLS, SOMETIMES IT RUNS VERY ROUGH AND BACKFIRES, WHICH CAUSED THE CATALYTIC CONVERTER TO BLOW OUT. NOW THE CATALYTIC CONVERTER RATTLES AND CAUSED MY EMISSIONS TEST TO FAIL WITH HIGH NO(PPM) OUTPUT. I'M GOING TO NEED TO CHANGE THE PCM AND THE CATALYTIC CONVERTER TO FIX THIS, BUT THIS WAS COVERED UNDER A RECALL FOR 1996 VEHICLES WITH THIS SAME PROBLEM. JEEP ISSUED AN EMISSIONS RECALL IN LATE 2006 TO UPDATE THE POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ON CERTAIN 1996 VEHICLES. AS PART OF THE RECALL, THE CATALYTIC CONVERTER WILL ALSO BE INSPECTED FOR DAMAGE AND REPLACED AS NECESSARY. 1997 VEHICLES EXPERIENCING THE EXACT SAME PROBLEM WERE NOT INCLUDED IN THIS RECALL FOR SOME REASON. PLEASE INCLUDE THE 1997 VEHICLES IN THIS RECALL. *TR
FUEL SYSTEM, GASOLINEDecember 15, 2011
COURTESY COPY OF PGK SENT TO DITLOW/CFAS JEEP GRAND CHEROKEE DEFECT PETITION 09-005 (DP-09-005) FILE UPDATE AND INQUIRING IF CHRYSLER GROUP DECLARED THE BANKRUPTCY ORDER VOID NOTE: DOCUMENT GIVEN TO RANDY FOR FURTHER REVIEW. 1997 JEEP GRAND CHEROKEE. *TGW THE PERSON THAT EXAMINED THE VEHICLE, BELIEVED THE FIRE WAS A DIRECT RESULT OF A DEFECTIVE REAR-MOUNTED UNPROTECTED ZJ BODY FUEL TANK SYSTEM. THE INDIVIDUALS IN THE VEHICLE WERE INVOLVED IN AN ACCIDENT, WHICH THEY WOULD HAVE SURVIVED, IF IT WEREN'T FOR THE DESIGN OF THE FUEL TANK.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMDecember 13, 2011
WHILE DRIVING ON HIGHWAY JEEP LOST POWER THEN STALLED AND WOULD NOT START UP RIGHT AWAY, AFTER 10 MINUTES IT RESTARTED AND WAS OK. ONCE AGAIN TODAY IT DID THE SAME THING AND AFTER TAKING IT TO A REPAIR SHOP THEY SAID THAT THE ENGINE COMPUTER MUST BE REPLACED. *TR
STEERINGDecember 12, 2011
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING BOX FAILED WHILE THE CONTACT WAS DRIVING, CAUSING DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 147,000.
ELECTRICAL SYSTEMNovember 18, 2011
SINCE 2007 THE JEEP HAS STALLED WITHOUT WARNING AND THERE HAS BEEN TROUBLE WITH INTERIOR LIGHTING. RECENTLY A AAA EMERGENCY REPAIR TRUCK CHANGED THE BATTERY AND SUGGESTED NEW BATTERY CLAMPS. A VISIT TO AN AUTO REPAIR STORE REVEALED THAT THE CLAMPS ON THE CAR WERE THE WRONG SIZE. WHEN THE AUTO STORE WORKER REPLACED THE CLAMP WITH THE CORRECT SIZE THE LIGHTING SYSTEM STARTED TO WORK. IT HAS BEEN SEVERAL WEEKS AND THERE HAS BEEN NO STALLING. I THINK THE CLAMPS WERE THE ORIGINAL ONES ON THE VEHICLE. *TR
ELECTRICAL SYSTEMNovember 8, 2011
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ONLY FOR IT TO STALL A SECOND TIME. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING WHICH RESULTED IN A FAULTY IGNITION COIL. THE MECHANIC REPLACED THE IGNITION COIL BUT THE REPAIR DID NOT REMEDY THE STALLING FAILURE. THE MECHANIC SUGGESTED THAT THE COMPUTER BE CHANGED IN THE VEHICLE BUT WARNED THE CONTACT THAT THE REPLACEMENT MAY NOT REMEDY THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE NO ONE COULD DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
ENGINE AND ENGINE COOLINGSeptember 19, 2011
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD BACKFIRE AND STALL SPORADICALLY. THE CONTACT REPLACED THE CRANK SENSOR AND THE IGNITION COIL TWICE, WITH NO LUCK IN CORRECTING THE PROBLEM. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS TOLD THAT THERE WAS A SHORT IN THE WIRING HARNESS. THE WIRING HARNESS WAS REPLACED BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 147,000 AND THE CURRENT MILEAGE WAS 151,000. I CONTACTED THE CHRYSLER DODGE MANUFACTURER ABOUT MY PROBLEM AND THEY INFORMED ME THAT THEY DID NOT MANUFACTURE THE ENGINE WIRING HARNESS FOR, THE 1997 JEEP G CHEROKEE AND THAT IT IS MY PROBLEM. UPDATED 10/27/2011 *LN *TR
SEATSJuly 16, 2011
DRIVER'S SIDE SEAT BREAKS, MAKING DRIVING DIFFICULT AND DANGEROUS! *TT
STEERINGMay 8, 2011
DRIVING DOWN ROAD AND OUR 1997 JEEP GRAND CHEROKEE VEERED TO RIGHT WITHOUT BEING ABLE TO CONTROL THE STEERING. OUR CAR HIT ANOTHER CAR CAUSING MAJOR DAMAGE TO THE PARKED CAR AND TOTALLING OUR CAR. UPON INSPECTION, THE STEERING KNUCKLE AND SPINDLE HAD BROKE. *TR
FUEL SYSTEM, GASOLINEMay 2, 2011
TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE SPORT. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE FUEL GAUGE READING FLUCTUATING. THE CONTACT STATED HE WAS UNABLE TO DETERMINE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 97V194000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) AND HAD REPAIRS PERFORMED PRIOR TO THE CONTACT ASSUMING OWNERSHIP OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
AIR BAGSFebruary 18, 2011
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND THE OTHER DRIVER SUFFERED A BROKEN ARM. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 198,000.
SEATSJanuary 28, 2011
1997 JEEP CHEROKEE DRIVERS SEAT BACK BROKE DURING LOW SPEED REAR END COLLISION. 2004 PONTIAC GRAND PRIX SLID ON SLUSH AT STOPLIGHT. 1997 JEEP CHEROKEE HAD NO AIRBAG DEPLOYMENT. THE ACCIDENT CAUSED A CRACKED TAIL LIGHT, AND MINOR SCRATCHES ON TOW HITCH, AND REAR BUMPER SKIN, IN ADDITION TO THE SEATS BEING DAMAGED. THE 04 PONTIAC GRAND PRIX REQUIRED A HOOD AND BUMPER-SKIN, BUT NO BUMPER SUPPORT, RADIATOR SUPPORT, AIRBAG DEPLOYMENT OR OTHER DAMAGE. THE PASSENGER SEAT FRAME OF THE 1997 JEEP IS BENT AND PRESUMABLY BROKEN. BOTH REQUIRE PROFESSIONAL RE-WELDING AND REPAIR, ESTIMATED AT $250 PER SEAT. SETTLED WITH DRIVER OUT OF COURT FOR WISCONSIN MINIMUM DAMAGE WAIVER OF $1000 MODERATE BACK PAIN RESULTED FROM COLLISION FROM THE DRIVER, PASSENGER WAS UNINJURED. THE VEHICLE HAS NO RUST, AND IS IN GOOD OVERALL CONDITION. THIS WAS AN OBVIOUS RESULT OF POOR MANUFACTURING TECHNIQUES USED IN THE SEAT CONSTRUCTION. *TR
ELECTRICAL SYSTEMJanuary 24, 2011
MY 97 JEEP GRAND CHEROKEE STALLS INTERMITTENTLY. USUALLY SOMEWHERE BETWEEN 15 AND 60 MILES PER HOUR. NO WARNING, NO LIGHTS AND NO SHUDDERS;IT JUST QUITS. MOST TIMES IT WILL RESTART ON ITS OWN BUT LATELY IT HAS TAKEN LONGER TO RESTART. THE CRANKSHAFT POSITION SENSOR, THROTTLE POSITION SENSOR, IDLE AIR CONTROL VALVE, COIL, SPARK PLUGS, SPARK PLUG WIRES, DISTRIBUTOR CAP, ROTOR AND CAM SHAFT POSITION SENSOR HAVE ALL BEEN CHANGED OR CHECKED. I AM CURRENTLY RUNNING THE CAR WITH A LARGE HOSE CLAMP AROUND THE COMPUTER AND IT'S PLUGS. SO FAR MY "FIX" IS WORKING. MY STALLS HAVE OCCURRED ON STRAIGHT ROADS, IN A CURVE I BELIEVE THIS PROBLEM COULD LEAD TO A LOSS OF CONTROL DUE TO NO POWER STEERING/BRAKES WHEN THE CAR IS DEAD. *TR
AIR BAGSJanuary 11, 2011
1997 JEEP GRAND CHEROKEE LARAEDO 4 WHEEL DRIVE. *TR
ENGINE AND ENGINE COOLINGNovember 19, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH THE ENGINE SHUT OFF AND STALLED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPAIRED SEVERAL TIMES; HOWEVER, THEY CURRENTLY ARE UNABLE TO DIAGNOSE THE FAILURE. THE COMPUTER IN THE VEHICLE WAS ALSO REPAIRED TWICE. THE MANUFACTURER WAS CALLED AND STATED THAT DUE TO THE AGE OF THE VEHICLE THEY WILL NOT WARRANTY THE REPAIRS AND HE SHOULD TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 75,000. THE CURRENT MILEAGE WAS 95,000.
FUEL SYSTEM, OTHER,ELECTRONIC STABILITY CONTROL (ESC)November 3, 2010
MY VEHICLE WILL STOP RUNNING WHILE I AM DRIVING, THE CAR WILL BEGIN TO SHAKE UNCONTROLLABLY AND THEN IT WILL COMPLETELY DIE. THIS CAUSE ME TO TRY TO TURN THE CAR OVER SEVERAL TIMES TILL I GET IT STARTED AGAIN AND THE VEHICLE WILL LOSS POWER, HESITATE WHEN I GIVE IT GAS. THIS VEHICLE IS NOT SAFE. ESPECIALLY WHEN I DRIVE ON THE HIGHWAY AND IT BEGINS TO SHAKE AND WILL COMPLETELY SHUT DOWN. I AM AFRAID FOR MY LIFE, AND MY DAUGHTERS. *TR
TIRESOctober 28, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE EQUIPPED WITH GOODYEAR WRANGLER RADIAL (P) TIRES, SIZE P235/75R15. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT PULLED OVER AND NOTICED THAT ALL FOUR TIRES WERE OUT OF ROUND AND HAD BUBBLES ON THE SIDEWALLS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TIRES WERE REPLACED WITH ANOTHER SET OF THE SAME TIRES. A WEEK LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 163,097 AND THE CURRENT MILEAGE WAS 165,660.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMOctober 28, 2010
I HAVE A 1997 JEEP GRAND CHEROKEE THAT STALLS. HOT OR COLD, NIGHT OR DAY, IDLING AT A LIGHT OR GOING 75MPH DOWN THE INTERSTATE. I HAVE HAD THE FUEL PUMP REPLACED, THE FUEL SYSTEM CLEANED, THE O2 SENSOR REPLACES, THE WATER PUMP REPLACED, THE CRANK SENSOR REPLACED, THE MAP SENSOR REPLACED, AND THE IGNITION COIL REPLACED (I DO STILL HAVE THE OLD IGNITION COIL). IT'S IN THE SHOP NOW, AND AFTER DOING SOME ONLINE RESEARCH, I HAVE FOUND HUNDREDS OF PEOPLE HAVING THE SAME PROBLEM, MOST OF THEM BEING CHARGED AN OUTRAGEOUS AMOUNT OF MONEY BY JEEP DEALERS WHO, ULTIMATELY, DO NOT FIX THE PROBLEM. I WOULD NOT BE SO CONCERNED, BUT LIKE MANY JEEP OWNERS, I HAVE SMALL CHILDREN. THE PROBLEM STARTED ALMOST A YEAR AGO, HAPPENS DAILY, AND IF IT SHOULD HAPPEN ON A BUSY ROAD OR HIGHWAY WHEN I AM GOING 60+MPH, I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY KIDS. *TR
AIR BAGS,VEHICLE SPEED CONTROLOctober 20, 2010
TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL STUCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ACCELERATOR CABLE AND THROTTLE BODY WERE GREASED. A WEEK LATER, WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE; THE CONTACT APPLIED THE BRAKES AND PARKED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND ACCELERATOR CABLE STUCK. ALSO, THE AIR BAG LIGHT STAYED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000 AND THE CURRENT MILEAGE WAS 155,202.
EQUIPMENTOctober 14, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER SIDE BECAME WET FROM THE AIR CONDITIONER. THE FAILURE OCCURRED ON THE REAR PASSENGER SIDE. THE CONTACT COULD NOT REMEMBER WHAT WAS DONE TO REMEDY THE FAILURE IN 1997. THE FAILURE OCCURRED AGAIN SUMMER 2009 AS THERE WAS WATER BUILD UP ON THE FRONT PASSENGER SIDE WHERE THE AIR CONDITIONER WAS IN USE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 142,000.
ENGINE AND ENGINE COOLINGOctober 8, 2010
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS TRAVELING 35 MPH WHEN HE NOTICED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 88,000.
EXTERIOR LIGHTINGOctober 1, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEAD LIGHT DIMMER SWITCH WAS REPLACED THREE TIMES SINCE HE OWNED THE VEHICLE. HE STATED THAT THE SWITCH COULD MALFUNCTION AND POTENTIALLY CAUSE A FIRE TO OCCUR . HE ALSO STATED THAT WHILE DRIVING ON THE HIGHWAY THE LIGHTS WOULD SHUT ON AND OFF. THE FAILURE HAD OCCURRED SINCE HE OWNED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY ARE AWARE OF FAILURE AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE FAILURE AND CURRENT MILEAGES WERE 143,000. UPDATED 01/03/11
TIRESSeptember 23, 2010
FISK CLASSIC RADIAL P235/75RI5MS108S + S TIRE BURST ON VEHICLE IN OUR DRIVEWAY. THE VEHICLE HAD NOT BEEN DRIVEN FOR THREE WEEKS DUE TO THE PURCHASE OF A NEW VEHICLE. THANK GOD IT DID NOT HAPPEN WHILE DRIVEN. *TR
ENGINE AND ENGINE COOLINGAugust 9, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN STALLING WHEN THE ENGINE WAS HOT. THERE WERE NO PRIOR WARNINGS; HOWEVER, WHEN THE ENGINE REACHED 210 DEGREES IT STALLED. IF THE CONTACT PLACED THE VEHICLE IN THE PARK POSITION AND TRIED TO START THE VEHICLE IT WOULD TURN BACK ON. SEVERAL MECHANICS HAD PERFORMED DIAGNOSTIC TEST AND WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE POWER STEERING AND BRAKES ALSO FAILED WHENEVER THE VEHICLE STALLED. THE FAILURE MILEAGE WAS 135000. THE CURRENT MILEAGE WAS 138836.
FUEL SYSTEM, GASOLINEAugust 2, 2010
MY 97 JEEP CHEROKEE KEEPS STALLING OUT. I'VE REPLACED MANY PARTS AND NO ONE KNOWS WHY IT DOES IT. IT WILL STALL GOING SLOW, FAST, DOESN'T MATTER. IT HAPPENS EVERYTIME I DRIVE IT. *TR
ELECTRICAL SYSTEMJuly 9, 2010
1997 JEEP GRAND CHEROKEE 4.0L INTERMITTENTLY STALLS. PROLONGED DIAGNOSIS APPEARS TO BE PROBLEM WITH PCM AND DEFECTIVE HARNESS CONNECTORS CAUSING MISDIAGNOSIS FROM REPAIR FACILITIES TO INEFFECTIVELY REPLACE OTHER COMPONENTS AT GREAT EXPENSE. STALLING WHILING OPERATING VEHICLE RESULTS IN BACKFIRES AND AT TIMES LOSS OF POWER STEERING ETC AND POTENTIALLY CONTROL OF VEHICLE. *TR
ENGINE AND ENGINE COOLINGJune 1, 2010
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE TRAVELING AT 40 MPH, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE DEALER REPLACED A COMPUTER CHIP YET THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 117,000.
TIRESMay 12, 2010
I HAD A UNIROYAL TIRE EXPLODE INSIDE THE VEHICLE. THE TIRE WAS BEING USED AS A SPARE INSIDE A 97 JEEP GRAND CHEROKEE. WHEN IT EXPLODED IT BENT THE REAR HATCH HINGES OUT 2 INCHES AND SHREDDED ALL THE PLASTIC TRIM PIECES CAUSING OVER TWO THOUSAND DOLLARS IN DAMAGES. THANK GOD THERE WASN'T ANYONE IN THE VEHICLE. *TR
FUEL SYSTEM, GASOLINEMarch 11, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED A FUEL LEAK AFTER THE VEHICLE WAS PARKED FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR DIAGNOSTIC TESTING. THE TECHNICIAN RECOMMENDED THAT THE FUEL TANK NOT BE CONSUMED TO THE FULL CAPACITY AND THAT THE FUEL LEAK WAS NOT HAZARDOUS. THE FUEL TANK PERIODICALLY LEAKED WITHOUT BEING FILLED TO THE FULL CAPACITY LEVEL. THE FAILURE MILEAGE WAS 1,880. THE CURRENT MILEAGE WAS 80,000. UPDATED 04/20/2010. *LJ UPDATED 09/22/10*JB
AIR BAGSMarch 3, 2010
UNSCHEDULUED AIRBAG DEPLOYMENT. *TR
ELECTRICAL SYSTEMFebruary 15, 2010
1997 JEEP GRAND CHEROKEE 4.0 LITRE ENGINE WITH INTERMITTENT STALLING PROBLEMS. MOST ELECTRICAL SENSORS INCLUDING THE COMPUTER HAVE BEEN REPLACED. NUMEROUS JEEP OWNERS HAVE HAD THIS PROBLEM BUT JEEP IGNORES IT. SEE: HTTP://FORUMS.CNET.COM/5208-7811_102-0.HTML?THREADID=248386&TAG=FORUM-W;FORUMS06 THERE ARE MORE THAN 550 POST ADDRESSING THIS PROBLEM. *TR
ENGINE AND ENGINE COOLINGJanuary 22, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. SHE STATED THAT UPON STARTING THE VEHICLE, IT STALLED SEVERAL TIMES BEFORE IT WOULD START. WHILE DRIVING AT SPEEDS OVER 5 MPH OUT OF HER DRIVEWAY, THE VEHICLE STALLED. WHILE DRIVING AT HIGHER SPEEDS RANGING FROM 35 MPH AND HIGHER, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER WAS CONTACTED AND THE CRANKSHAFT SENSOR WAS REPLACED. THE FAILURE PERSISTED. TO DATE, NO FURTHER REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 180,000.
ENGINE AND ENGINE COOLINGJanuary 5, 2010
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS; THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 174,00. THE CURRENT MILEAGE WAS 176,000.
SEATSJanuary 4, 2010
DRIVER'S SEAT BROKE, METAL SNAPPED WHERE ATTACHED TO TRACK. *TR
FUEL SYSTEM, OTHERNovember 19, 2009
I NOTICED I WAS FILLING MY TANK MORE THEN I SHOULD HAVE . THEN THE SMELL OF GAS WAS VERY STRONG WHEN I TOOK THE CAR FOR A RECALL ON THE GAS TANK? I TOLD THEM TO PLEASE CHECK FOR LEAKS THAT WAS IN 2008 THEY SAID NOTHING WAS WRONG AND WHAT THEY FIXED WILL STOP ANY LEAKS . WELL DRIVING WITH MY KIDS IN THE CAR WE WERE AT A RED LIGHT AND THE SMELL WAS SOOO STRONG I GOT OUT TO CHECK THE PROBLEM THE CAR BEHIND ME CAME OVER AND SAID IF HE CAN HELP AND ALSO NOTICED THE STRONG SMELL AT WHICH HE ADVISED ME NOT TO DRIVE THIS VEHICLE IT IS A HAZARD TO MY FAMILY AND THE PUBLIC SO THEIR WAS A MECHANIC SHOP DOWN THE STREET AO I LEFT IT THEIR THEY CHECK IT THE DAY AFTER AND SAID THIS HAS SOMETHING TO DUE WITH THE DEALER AND TRY TO CONTACT THEM BECAUSE IT WOULD COST ME 360. AND SEE IF MAYBE CHRYSLER HAS ANY RECALLS ON THIS VEHICLE I DID CONTACT CHRYSLER AND TOLD THEM EVERYTHING BUT THEY SAID THEY HAVE NOTHING TO DUE WITH THIS AND IF THEIR WAS AN ACCIDENT OR FIRE THAT WOULD HAVE CAUSED HARM THEN THEY WOULD SEND A INVESTIGATION UNIT BUT FOR KNOW THAT'S REALLY MY PROBLEM .. *TR
FUEL SYSTEM, GASOLINENovember 17, 2009
CANNOT FILL FUEL TANK TO TOP ( WHEN PUMP AUTOMATICALLY SHUTS OFF) WITHOUT HAVING FUEL LEAK FROM TOP OF TANK FOR ABOUT 30 MINUTES. HAVE REPLACED FUEL TANK MODULE AND GASKET. DEALER CAN FIND NO REASON FOR PROBLEM. HAPPENS AT EACH FUEL FILL. *TR
ENGINE AND ENGINE COOLINGOctober 20, 2009
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO/TSI. SINCE THE DATE OF PURCHASE THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE TECHNICIANS COULD NOT LOCATE ANY DIAGNOSTIC ERROR CODES, OR DUPLICATE THE FAILURES. HE WAS IN THE HE PROCESS OF TAKING THE VEHICLE BACK TOT HE DEALER AND CONTACTING THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 209,000.
AIR BAGSOctober 5, 2009
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH HE REAR-ENDED ANOTHER VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED, AND NONE OF THE AIR BAGS DEPLOYED. CONSEQUENTLY HE SUSTAINED MAJOR INJURIES TO HIS NECK, CHEST AND LEGS. THE VEHICLE WAS TOWED TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS REPAIRED ACCORDING TO RECALL# 97V080000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE) IN 1997. A TECHNICIAN FROM THE DEALER WAS IN THE PROCESS OF DETERMINING THE CAUSE OF THE FAILURE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 140000.
ENGINE AND ENGINE COOLINGJuly 28, 2009
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE IDLING OR DRIVING AT LOW SPEEDS, THE VEHICLE SHUTS OFF. A DIAGNOSTIC WAS PERFORMED AND THE DEALER PROVIDED THE CONTACT WITH A LIST OF POTENTIAL ISSUES AND PARTS THAT NEEDED REPLACING. THE CONTACT STATED THAT MOST OF THOSE PARTS WERE ALREADY REPLACED; THEREFORE, THEY COULD NOT BE THE SOURCE OF THE FAILURE. THE DEALER WOULD NOT TEST DRIVE THE VEHICLE DUE TO ITS AGE. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO ANOTHER DEALER, BUT SHE WOULD HAVE TO PAY FOR ANOTHER DIAGNOSTIC. THE FAILURE MILEAGE WAS 136,600.
ELECTRICAL SYSTEMJuly 16, 2009
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE ALSO LOST ALL POWER AND ELECTRICITY. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXPERIENCING COMPUTER SOFTWARE ISSUES. THEY WERE AWARE OF THE FAILURES, BUT THERE WAS NO REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 155,000.
FUEL SYSTEM, GASOLINEMay 14, 2009
CAR STALLS UNEXPECTEDLY. THIS SEEMS TO OCCUR MOST OFTEN WHEN MAKING A LEFT TURN AND WHEN THE GAS TANK IS AT 1/2 TANK OF GAS OR LESS. ONGOING PROBLEM FOR YEARS. *TR
ENGINE AND ENGINE COOLINGMarch 11, 2009
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 65-70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HESITATED AND VIBRATED. SUDDENLY, THE VEHICLE STALLED WITHOUT WARNING AND THE RPM'S DECREASED EXCESSIVELY LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED AFTER 15 MINUTES AND THEN RESUMED OPERATION; HOWEVER, THE PERFORMANCE WAS POOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE PRIMARY CONTROL MODULE (PCM). THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
ENGINE AND ENGINE COOLINGFebruary 11, 2009
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE VEHICLE STALLS WHILE IDLING OR DRIVING 25 MPH. THE FUEL PUMP, ALTERNATOR, RADIATOR, MAP SENSOR, SPARK PLUGS, AND EXHAUST WERE REPLACED, BUT THE FAILURE HAS NOT BEEN RESOLVED. THE CONTACT FEELS THAT THE VEHICLE IS UNSAFE TO DRIVE BECAUSE THE FAILURES OCCUR WITHOUT WARNING. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 115,000.
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,INTERIOR LIGHTING,EQUIPMENT,UNKNOWN OR OTHERJanuary 15, 2009
1. CAME OUT OF GEAR WHEN IN PARK AND CRASHED SUSTAINING 5000.00 DOLLARS IN DAMAGE. HAD RECEIVED A LETTER FROM DAIMLER-CHRYSLER IN 2002,HOWEVER IT WAS NOT DATED STATING THE CAR COULD DO THIS. NO RECALLS WERE PRESENT AT THE TIME. THEY DENIED ANY PROBLEM WHEN CAR CRASHED. CALLED AN ATTORNEY WHO WAS A RELATIVE THAT TOLD WITHOUT A DOUBT (100%) THE CAR WOULD DO THIS. HE THEN CALLED ME BACK AND STATED HE COULD NOT REPRESENT ME BECAUSE HE REPRESENTED DAIMLER-CHRYSLER. HE WAS HIRED BY CHRYSLER AFTER HE BOUGHT A VIPER FROM THEM THAT WAS A LEMON AND HE SHOVED IT YOU KNOW WHERE AND WON. THEY REALIZED WHAT AN OUTSTANDING ATTORNEY HE WAS THEN HIRED HIM. TALK ABOUT FAMILY ETHICS. THEY FINALLY INSTALLED THE SECONDARY DETENT SYSTEM IN 12/2008. I WAS TOLD IT WAS REPAIRED. 2 THE CAR IS STALLING AT HIGH SPEEDS,DURING U TURNS, WHILE AT STOP SIGNS. IT TO DANGEROUS TO DRIVE. JEEP KEEPS TELLING ME THEY CAN NOT FIND ANYTHING ON DIAGNOSTICS. I WAS OUT OF TOWN 250 MILES FROM HOME AND THEY WANT ME TO DRIVE AN UNSAFE VEHICLE BACK TO THE. THEY HAVE BEEN RUDE,EVASIVE AND BLAMING ME. AFTER 500.00 THERE DIAGNOSTICS SHOWED NOTHING. IT HAS BEEN TO 5 OTHER MECHANICS AND KNOW ONE HAS BEEN ABLE TO DIAGNOSE THE PROBLEM. I NOW HAVE A 1997 GRAND CHEROKEE LIMITED THAT IS LOADED THAT IS DANGEROUS AND WORTH NOTHING. 3 IF THEY INSIST ON ARBITRATION AND A CHANCE TO FIX IT YOU WILL LOSE. IT IS WORTH YOUR MONEY TO HIRE A LEMON LAW ATTORNEY FROM THE VERY BEGINNING. *TR
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAINJanuary 15, 2009
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED INTERMITTENTLY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS AND THE ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC EIGHT TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, THE DEALER REPLACED THE CORE WIRES, SPARK PLUGS, HOSES, CAPS, AND ROTOR DISTRIBUTOR. THE VEHICLE WAS ALSO REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 02V053000 (POWER TRAIN:AUTOMATIC TRANSMISSION;LEVER AND LINKAGE:FLOOR SHIFT). THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 103,000.
VISIBILITYNovember 9, 2008
TEMPERATURE/BLEND AIR DOORS FAILED IN HEATER, RENDERING DEFROSTER USELESS--NO VISIBILITY. THIS IS A BUILT IN DEFECT IN 1997 JEEPS AND OCCURS TO NEARLY ALL OF THEM THROUGH NO FAULT OF OWNER OR WEAR AND TEAR BY CHRYSLER'S ADMISSION. DEALER CHARGED $1400 TO REPAIR. CHRYSLER PAID $700 OF THAT. THIS IS UNFAIR TO CONSUMER AND A SAFETY DEFECT. PARTS 24652002,5134347AA,5134343AA,5012727AA,AND 50127009AA WERE ALL REPLACED. THIS FAULT IS A HAZARD DUE TO INADEQUATE MECHANISM SELECTED BY MANUFACTURER IN ORIGINAL DESIGN. CAR CANNOT BE DRIVEN ON FOGGY DAYS OR INDEED IN WINTER. CHRYSLER SHOULD REIMBURSE CUSTOMERS FOR THIS REPAIR. *TR
VEHICLE SPEED CONTROLOctober 15, 2008
VEHICLE INCIDENT 09/23/08 APPROX. 2:55-3:00 P.M. ON HIGHWAY 90, MILTON, FL DRIVING A 1997 JEEP CHEROKEE, 4 CARS IN TOTAL WERE INVOLVED I WAS STOPPED FAR BACK IN A LINE OF CARS WAITING FOR A RED LIGHT TO TURN GREEN. THE LINE BEGAN TO MOVE UP SLOWLY, I LET MY FOOT UP FROM THE BRAKE AND WITHIN SECONDS THE JEEP ACCELERATED FORWARD, I IMMEDIATELY APPLIED PRESSURE TO THE BRAKES THE CAR SLOWED TEMPORARILY BUT CONTINUED TO SURGE FORWARD IN A JERKING HOPPING MOTION. MY VEHICLE IMPACTED THE CAR AHEAD OF ME. I LOOKED DOWN TO MAKE SURE I WAS APPLYING PRESSURE TO THE BRAKES; MY PASSENGER WAS ALREADY CHECKING AS WELL. SEEING THAT I WAS (MY FOOT NEVER TOUCHED THE GAS PEDAL DURING ANY OF THIS) AND THAT THE CAR WAS STILL PUSHING FORWARD I WAS FORCED TO TURN OFF THE IGNITION TO STOP THE VEHICLE. THE OFFICER DID NOT CITE ME THOUGH OF COURSE MY VEHICLE WAS STILL RESPONSIBLE. THE OFFICER IN HER REPORT STATED THAT SHE BELIEVED THE IMPACT, TO THE CAR MY JEEP STRUCK, WAS AT 45 MP/H BECAUSE OF THE AMOUNT OF DAMAGE TO THE REAR END. THIS OF COURSE WAS NOT POSSIBLE SINCE I WAS AT A STOPPED POSITION STARTING TO COAST FORWARD; THE EXTENT OF THE DAMAGE WAS DUE TO THE JEEP HITTING THE CAR MULTIPLE TIMES AS IT CONTINUED TO ACCELERATE WHILE I WAS BRAKING. AFTER THE INCIDENT THE CAR WAS TAKEN TO THE DEALER, NO OVERT CAUSE WAS FOUND. THROUGH PERSONAL RESEARCH I HAVE FOUND SIMILAR INCIDENTS LINKED TO THE CRUISE CONTROL SYSTEM (EVEN WHEN NOT TURNED ON), BECAUSE OF THIS WE ARE IN THE PROCESS OF HAVING IT DISCONNECTED. MY FAMILY IS EXTREMELY TENTATIVE TO DRIVE THE VEHICLE TILL THIS PROBLEM IS RESOLVED. *TR
EXTERIOR LIGHTINGOctober 14, 2008
AUTOMATIC HEADLIGHTS TURN ON AND OFF IN RAPID SEQUENCE WHEN DRIVING ON STREET LAMP LIT STREETS. WORK FINE ON DARK COUNTRY ROADS, BUT NOT IN TOWN. MUST TURN HEADLIGHTS TO MANUAL. *TR
ENGINE AND ENGINE COOLINGSeptember 15, 2008
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE OCCURS ALMOST EVERYTIME THE VEHICLE IS DRIVEN. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT MILEAGE WAS 137,000 AND FAILURE MILEAGE WAS 132,000.
ENGINE AND ENGINE COOLINGAugust 21, 2008
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SPORADICALLY STALLS WITHOUT WARNING. THE VEHICLE USUALLY RESTARTS IMMEDIATELY AFTERWARDS. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND HAD VARIOUS REPAIRS PERFORMED, WHICH CONSISTED OF REPLACING THE THROTTLE POSITION SENSOR, INTAKE TEMPERATURE SENSOR, MAP SENSOR, INTAKE AIR CONTROL VALVE, CRANKSHAFT POSITION SENSOR, DISTRIBUTOR, CAP AND ROTOR, SPARK PLUGS, ELECTRICAL WIRING, FUEL PUMP, OXYGEN SENSOR, COOLANT TEMPERATURE SENSOR, AND THE IGNITION COIL. NONE OF THE REPAIRS HAVE SUCCESSFULLY REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 123,000 AND CURRENT MILEAGE WAS 125,000.
STRUCTUREAugust 19, 2008
DRIVER DOOR WILL NOT SHUT CORRECTLY SEEMS AS THOUGH IT IS FALLING OFF LITERALLY. *TR
STRUCTUREJuly 16, 2008
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR, THE BOTTOM HINGE DETACHED FROM THE DOOR STRUCTURE. PRIOR TO THE FAILURE, THE DOOR WOULD MAKE A POPPING SOUND WHEN OPENING. IN ORDER TO CLOSE THE DOOR, THE CONTACT WOULD HAVE TO LIFT THE DOOR SLIGHTLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
SUSPENSIONJune 9, 2008
I PURCHASED A 1997 JEEP GRAND CHEROKEE FROM MEEKER HILLS AUTO W215N11251 APPLETON AVE GERMANTOWN, WI 53022. THE DEALERS SAFETY CHECKLIST INDICATED THAT ALL WAS CHECKED AND FOUND TO BE SAFE. AT THE TIME OF SALE, THE SALESMAN "CHAD" STATED TO MYSELF AND MY RELATIVE THAT IF ANYTHING WAS WRONG WITH THE VEHICLE THAT I SHOULD CONTACT THEM IMMEDIATELY. 2 DAYS AFTER PURCHASING THE VEHICLE I CALLED TO ALERT THEM OF SOME PROBLEMS, I IMMEDIATELY TOOK THE VEHICLE BACK. I TOOK THE VEHICLE BACK ON 4 OCCASIONS ONLY TO BE TOLD THAT NOTHING IS WRONG WITH THE VEHICLE, FINALLY I TOOK THE VEHICLE TO MILWAUKEE AREA TECHNICAL COLLEGE (MATC) AND HAD THE INSTRUCTOR TO LOOK AT THE VEHICLE, AND WAS TOLD THAT THERE LOTS OF REPAIRS THAT NEED TO BE DONE. I CONTACTED THE DEALERSHIP AND WAS TOLD BY THE OWNER THAT I CAN TRADE THE VEHICLE FOR ANOTHER VEHICLE AND PAY THE DIFFERENCE. THEY WERE NOT WILLING TO REPAIR ANYTHING. I HAD THE REPAIRS DONE AT MATC AT A COST OF $750.00 PARTS ONLY. I WANT TO FILE A COMPLAINT. PLEASE LET ME KNOW WHAT I MUST DO FURTHER. THANKS *TR
ENGINE AND ENGINE COOLINGMay 14, 2008
JEEP RUNS FOR A BIT SOMETIMES THEN JUST STALLS OUT NO MATTER WHAT SPEED YOU ARE TRAVELING. CHANGED MULTIPLE PARTS TO TRY AND RESOLVE THE ISSUE AND NO LUCK. I HAVE NOTICED MULTIPLE PEOPLE ON THE INTERNET COMPLAINING OF THE SAME PROBLEM WITH NO LUCK FIXING THE PROBLEM EITHER. *TR
ENGINE AND ENGINE COOLINGMay 8, 2008
THE 1997 JEEP GRAND CHEROKEE STALLS WHEN YOU DRIVE AND SOMETIMES WILL COME BACK BUT USUALLY WILL NOT. IF YOU WIGGLE THE PLUG ON THE COMPUTER IT APPEARS TO FIX THE PROBLEM FOR A WHILE BUT THEN IT BEGINS STALLING AGAIN. THE CAR STALLS AT ALL DIFFERENT TIMES, EVEN IN THE MIDDLE OF AN INTERSECTION! WE HAVE DONE CONSIDERABLE RESEARCH ON THE INTERNET AND TRIED THE "SCREW THEORY" AND CHECKED OTHER POSSIBILITIES. CHECKED THE PLUG CONNECTORS AND THEY WERE ALL FINE. EVERYTHING TESTS OUT FINE AND WE CAN'T FIGURE OUT WHAT ELSE WE CAN DO! *TR
ELECTRICAL SYSTEMApril 15, 2008
I OWN A 1997 JEEP GRAND CHEROKEE LAREDO THAT WILL START AND RUN FINE AND THEN AT ANY TIME NO MATTER THE WEATHER, TIME, HIGHWAY OR CITY IT WILL JUST DIE. I WAS NEARLY IN A HEAD ON COLLISION THIS WEEK DURING A PASSING SITUATION ON A TWO LANE ROAD. I HAVE SPENT HUNDREDS OF DOLLARS ON MECHANICS TRYING TO DIAGNOSE AND FIX THE PROBLEM TO NO AVAIL. I HAVE STARTED CHECKING THINGS OUT ON THE INTERNET AND HAVE DISCOVERED THAT HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM. IF SOMEONE HAS NOT BEEN KILLED YET BUY THIS DEFECT I WOULD BE VERY SURPRISED. *TR
STRUCTUREApril 12, 2008
PASSENGER SIDE FLOOR FILLS WITH WATER DURING WET WEATHER,DURING OPERATION,OR WHILE PARKED. *TR
ENGINE AND ENGINE COOLINGFebruary 17, 2008
WHILE I INDICATE THAT THIS PROBLEM BEGAN JAN 2008, IT HAS BECOME OBVIOUS WITH RESEARCH THAT THE PROBLEMS I HAD OVER THE LAST TWO YEARS LED UP TO THIS. FOR THE LAST 2 YEARS, IF I AM DRIVING IN HIGH ALTITUDES, ENGINE WILL SPUTTER, LOSE POWER AND THREATEN TO DIE. OVER THE LAST TWO MONTHS, MY CAR WILL JUST DIE. NO WARNING, NO SPEED REQUIREMENT, NO SITUATION REQUIREMENT. HAVE REPLACE SO MANY THINGS, IT IS UNBELIEVABLE AND VERY COSTLY. ONCE THE CAR HAS DIED, IT WILL REFUSE TO RESTART FOR SEVERAL MINUTES TO ONE HOUR. WHEN IT DOES RESTART SUPER HEAVY GAS SMELL ACCOMPANIES. TODAY IT STARTED TO BACKFIRE. PLEASE DO SOMETHING ABOUT THIS. THIS HAPPENS TO MANY OTHER JEEP GRAND CHEROKEE OWNERS. MINE IS A 97. THANK GOD IT HAS NOT HAPPENED TO ME ON THE FREEWAY AT HIGH SPEEDS LIKE SOME OTHERS. WHAT KIND OF HAVOC WOULD THAT CAUSE ON OUR FREEWAYS DURING RUSH HOURS? *TR
VISIBILITYFebruary 9, 2008
I HAVE A 97 JEEP GRAND CHEROKEE AND IT DOESN'T CHANGE FROM HEAT TO DEFROST OR OTHER SETTING. IT APPEARS THAT THE BLEND DOORS ON THE MAIN HEATER BAY ARE THE PROBLEM AND I ALSO HAVE CHECKED ONLINE AND FIND THIS A COMMON PROBLEM AND QUITE EXPENSIVE TO REPAIR. THIS CREATED A VERY DANGEROUS SITUATION WHILE DRIVING IN A SNOW STORM AND NOT HAVING THE VEHICLE KEEP UP TO THE DEMAND ON THE WINDSHIELD. I WAS TRAVELING WITH MY 3 YOUNG CHILDREN AND THE POTENTIAL FOR SERIOUS INJURY WAS HIGH. IT ALSO APPEARS THAT JEEP IS AWARE OF THE SITUATION AND ISN'T WILLING TO FIX THE PROBLEM. POTENTIAL DEATH AND SERIOUS INJURY ARE GREAT AND THIS IS POOR JUDGMENT FOR PUBLIC SAFETY. *TR
ENGINE AND ENGINE COOLINGFebruary 5, 2008
I OWN A 1997 JEEP GRAND CHEROKEE 4.0 L6 TWO WHEEL DRIVE WITH 165,000 MILES. I WAS DRIVING DOWN THE HIGHWAY AT 65 AND THE ENGINE DIED. THANKFULLY I WAS ON AN EMPTY HIGHWAY AND WAS ABLE TO DRIVE INTO THE EMERGENCY LANE. THIS HAPPENED FOUR TIMES SINCE. I STILL HAD POWER BUT THE ENGINE WOULD NOT RESPOND. I TOOK IT TO THE DEALER WHO COULD NOT FIND THE PROBLEM. I HAVE SINCE HEARD OF THIS HAPPENING TO MANY 1990'S JEEPS, WITH NO REAL KNOWN CAUSE OR CURE. I CHANGED THE OIL, SPARK PLUGS AND CLEANED THE FUEL LINES. I WILL ATTEMPT TO REPLACE THE PCM. THIS IS A VERY DANGEROUS INSTANCE AND I AM FRUSTRATED THAT NONE OF THE MECHANICS THAT I HAVE BEEN TO, EVEN DEALERS, COULD FIND THE PROBLEM, AND JUST ALLOWED ME TO CONTINUE DOWN THE ROAD. IF A CURE FOR THIS PROBLEM IS FOUND I WOULD LIKE TO BE CONTACTED. *TR
ENGINE AND ENGINE COOLINGFebruary 2, 2008
MY 1997 JEEP GRAND CHEROKEE LAREDO JUST DIES WHEN I'M DRIVING. DOESN'T MATTER WHAT SPEED I'M GOING. IT DIED OVER 10 TIMES ON MY WAY HOME FROM SAN JOSE TO SAN FRANCISCO WHILE ON THE FREEWAY GOING 60 MPH. THIS PROBLEM STARTED OVER A MONTH AGO. WE HAVE CHANGED THE CRANK SENSOR AND COIL. THE TROTTLE HAS BEEN CHECKED AND THE FUEL INJECTOR. WE HAVE CHANGED THE BATTERY. WE DON'T KNOW WHAT ELSE TO CHANGE. AFTER READING THE SAME COMPLAINTS FROM JEEP OWNERS ON THE CNET CAR TECH FORUMS I DEDICED TO FILE A COMPLAINT. THEY HAVE THE SAME PROBLEM AND ARE SPENDING A LOT OF MONEY REPLACING DIFFERENT PARTS AND THE PROBLEM CONTINUES. THIS PROBLEM IS VERY DANGEROUS, DRIVING ON THE FREEWAY THEN THE CAR JUST DIES. I HAVE NO MONEY TO SPEND TO KEEP ON REPLACING DIFFERENT PARTS. PLEASE HELP. THANKS. *TR
STRUCTUREJanuary 10, 2008
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT COULD NOT CLOSE THE DRIVER'S SIDE DOOR AND DISCOVERED THAT THE LOWER ENGINE BOLT SEPARATED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE CONTACT WILL ATTEMPT TO REPAIR THE DOOR. THE CURRENT AND FAILURE MILEAGES WERE 113,000.
LATCHES/LOCKS/LINKAGESJanuary 3, 2008
1997 JEEP CHEROKEE HOOD UNLATCHED AND FLIPPED UP STRIKING THE WINDSHIELD. CONSUMER HIT THE MEDIAN BARRIER BECAUSE HE COULD NOT SEE. *KB OHIO TRAFFIC CRASH REPORT #10-90-0800. *JB
SEATSDecember 17, 2007
THE DRIVERS SEAT MOUNTING BRACKET THAT BOLTS TO FLOOR BOARD IS DEFECTIVE AND CANNOT BE CONSIDERED TO BE SAFE TO ALL DRIVERS WHO OWN THIS VEHICLE. I HAD ORIGINAL BRACKET BRAKE AFTER ONLY 50,000 AND NOW AFTER 108,000 HAVE HAD THAT BRACKET BRAKE. IF BRACKET BRAKES SO EASILY THEN IN A WRECK THE PROBABILITY OF IT BREAKING HAS TO BE GREAT AND WOULD RESULT IN ADDITIONAL INJURIES. THE SEAT WOULD BE MOVABLE AND WOULD RESULT IN LOSS OF CONTROL OF VEHICLE. *TR
FUEL SYSTEM, GASOLINEAugust 16, 2007
WE HAVE A USED 1997 JEEP GRAND CHEROKEE, WHICH WE HAVE ONLY OWNED IT FOR ABOUT 5-6 MONTHS AND WE ARE HAVING PROBLEMS WITH THE FUEL SYSTEM/PUMP. WE NOTICE A RECALL ON 1997-2004 JEEP GRAND CHEROKEE IN JAN/FEB 2006 ON THE PROBLEM THAT WE ARE HAVING WITH THE VEHICLE, BUT WHEN WE CONTACT THE CHRYSLER CORP. WE WERE TOLD THAT OUR PARTICULAR VEHICLE WASN'T PART OF THE RECALL. ON THE PAGE THAT I RECEIVE THE INFO ON THE RECALL THRU NHTSA.GOV, IT DIDN'T SPECIFY WHICH ONE, IT JUST STATES 1997-2004, JEEP GRAND CHEROKEE AND JEEP WRANGLER, SO WE NEED TO MAKE SURE THAT CHRYSLER IS NOT TRYING TO TAKE ADVANTAGE OF THE SITUATION AND NOT REPAIR THE VEHICLE. HOW IS IT THAT OUR VEHICLE IS HAVING THE SAME PROBLEM AS THE ONES THAT IS UNDER THE RECALL. I SPOKE WITH TWO REPRESENTATIVES AT CHRYSLER AND I WAS TOLD THAT THE VEHICLE THAT WE OWNED HAD A FUEL PUMP REPLACED IN 2000 AND I'M NOT SURE IF THAT'S TRUE, BECAUSE THE RECALL WASN'T UNTIL LAST YEAR. *JB
FUEL SYSTEM, GASOLINEJune 28, 2007
TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE VEHICLE HESITATES TO START WHEN THE CONTACT TURNS THE IGNITION. THERE IS MINIMAL FUEL PRESSURE WHEN THE VEHICLE STARTS. WHILE DRIVING 65 MPH, WITH A HALF TANK OF GAS, THE VEHICLE HESITATED AS IF IT WERE OUT OF FUEL. THE VEHICLE CONTINUED TO HESITATE WHILE DRIVING BETWEEN 25 TO 65 MPH OR GREATER. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS THE FUEL SYSTEM, GASOLINE DELIVERY: FUEL PUMP. THE CONTACT HAS BEEN UNABLE TO DRIVE THE VEHICLE FOR TWO MONTHS. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
FUEL SYSTEM, DIESELJune 21, 2007
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE FUEL GAUGE INDICATED THAT THERE WAS FUEL PRESENT IN THE VEHICLE, HOWEVER, THE VEHICLE WOULD RUN OUT OF GAS. THE CONTACT WAS NOT THE DRIVER AND COULD NOT GIVE MORE DETAIL. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL # 97V194000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT MILEAGE IS 129,000 AND FAILURE MILEAGE WAS 122,000.
FUEL SYSTEM, OTHERJune 20, 2007
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, A WARNING LIGHT ILLUMINATED, A CHIME SOUNDED, AND THE GAS GAUGE INDICATED THAT THE VEHICLE WAS OUT OF FUEL. THE GAS GAUGE THEN WENT BACK UP, INDICATING THAT FUEL WAS PRESENT AND THE WARNING LIGHT DIMMED. THE WEATHER WAS SUNNY AND APPROXIMATELY 80 DEGREES. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD BE INCLUDED IN RECALL # 97V194000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 25,386.
SEAT BELTSMarch 11, 2007
DRIVER SIDE SEAT BELT NOT RETRACTING FULLY, LATCH DIFFICULT TO PRESS AND UNLATCH. *JB
SERVICE BRAKES, HYDRAULICFebruary 6, 2007
TL* - THE CONTACT OWNS A 1997 CHRYSLER JEEP GRAND CHEROKEE. THE ABS WARNING LIGHT CAME ON WHEN IT SNOWED AND THE ABS WILL NOT ENGAGE. THIS OCCURRED SINCE THE CONTACT PURCHASED THE VEHICLE, APPROXIMATELY 2 YEARS AGO. THE REPAIR SHOP COULD NOT T DIAGNOSE THE FAILURE. THE DEALER STATED THAT IF THE ABS SENSOR GOT SNOWED ON THE SYSTEM WILL NOT WORK PROPERLY. THE CURRENT MILEAGE WAS 160,000 AND THE FAILURE MILEAGE WAS 105,000. THE FAILURE OCCURRED 20 TIMES SINCE THE VEHICLE WAS PURCHASED.*AK UPDATED 03/19/07. *JB
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,UNKNOWN OR OTHERJanuary 24, 2007
TOOK JEEP TO DEALER ON JAN 22 07 FOR ABS LIGHT CHECK. WAS NOTIFIED MY DEALER THAT THERE WAS A RECALL ON MY CAR FOR SECONDARY DETENT SYSTEM RECALL BO2. DEALER SERVICED DETENT RECALL MALFUNCTION. WHEN I PICKED UP THE CAR THE AUTOMATIC SHIFT LEVER WOULD NOT GO DOWN TO 1ST AND 2ND GEAR, IT WAS BEING BLOCKED BY AN INTERNAL OBSTACLE UNDER THE SHIFT COUNCIL. TOOK CAR IN NEXT DAY AROUND 11:30 AM AND SERVICE WRITER WANTED TO KEEP CAR OVERNIGHT. SET APPOINTMENT WITH HIM TO BRING IT IN NEXT DAY JAN 24 07. DEALER ADVISED ME THAT MY SHIFTING BEZEL WAS BROKEN AND NEEDED TO BE REPLACED FOR $95.00. I ADVISED DEALER THAT SHIFTER WORKED FINE WHEN I BROUGHT IT IN AND THAT THEY NEEDED TO FIX WHATEVER IT IS THAT THEY BROKE. DEALER REPLIED THAT IT WAS BROKE BEFORE I BROUGHT IT IN AND WORKING ON THE COUNCIL CAUSED THINGS TO SHIFT AND THUS CAUSED THE OBSTACLE. I ARRIVED AT THE DEALER AND THEY SAID THAT IF I HAD NOT BROUGHT IN MY CAR THAT IT WOULD STILL BE WORKING FINE., DEALER AGREED WITH ME BUT WANTS $95.00 TO FIX IT.,.I DECLINED THE OFFER. TOOK CAR HOME AND REMOVED SHIFTING COUNCIL TO FIND THAT RED SHIFT MARKER WAS NO LONGER CENTERED AROUND THE SHIFT LEVER AND A RUBBER WASHER WAS NO LONGER CENTERED AROUND THE SHIFTER. PULLING THE SHIFTER BACK TOWARDS DRIVE CAUSED THE SHIFTER TO BE STUCK AT DRIVE BECAUSE THE RED SHIFT MARKER BEZEL WOULD NOT ALLOW SHIFTER TO GO ANY FURTHER AND THUS BLOCKED SHIFTER FROM GOING FROM 1ST OR 2ND GEARS. WHILE DRIVING THE CAR IN THIS CONDITION THE SHIFTER WOULD POP INTO NEUTRAL WHEN A ROAD BUMP WAS HIT AND THUS I WOULD LOOSE POWER, THUS AN UNSAFE DRIVING CONDITION. UPON PICKING MY CAR UP ON JAN 22 07 AROUND 5 PM I WAS NOT ADVISED THAT MY SHIFTER WAS NOT WORKING PROPERLY OR THAT I WAS DRIVING OFF IN A VEHICLE THAT NOW HAD AN UNSAFE DRIVING CONDITION. *JB
SERVICE BRAKES, HYDRAULIC,POWER TRAINJanuary 17, 2007
1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - ABS STOPPED WORKING WHILE DRIVING (ESTIMATED COST TO REPAIR IS $1800), 1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - COMPLETE FAILURE OF DRIVE TRAIN (TRANSMISSION), BEING REPAIR AT A COST OF $2550.55. *JB
ELECTRICAL SYSTEMJanuary 2, 2007
I HAVE A 1997 JEEP GRAND CHEROKEE THAT HAS AN ELECTRICAL DEFECT IN THE POWER DISTRIBUTION CENTER (FUSE BOX ) UNDER THE HOOD. IT BLOWS FUSES TO THE AUTOMATIC SHUTDOWN RELAY,POWERTRAIN CONTROL MODULE. WITHOUT WARNING THE VEHICLE WILL SHUT OFF AND NOT RESTART WHICH ALSO LEAVES YOU WITHOUT POWER BRAKES OR STEERING IT IS A WELL KNOWN DEFECT BY JEEP DEALERS AND MECHANICS YET NOBODY DOES ANYTHING ABOUT IT A SMALL WIRE NEEDS REPLACED TO FIX THE PROBLEM. *JB
LATCHES/LOCKS/LINKAGESDecember 20, 2006
REAR HOOD LATCH THINKS THAT THE BACK HATCH IS OPEN WHEN IT IS SHUT. COULD THIS BE RELATED TO THE INVESTIGATION OF THE HOODS OPENING ON THEIR OWN? *NM
PARKING BRAKE,POWER TRAINOctober 2, 2006
I AM COMPLAINING ABOUT THE LACK OF SERVICE FOR MY JEEP CHEROKEE. THERE IS ARE A COUPLE OF RECALLS FOR THIS VEHICLE. ONE IS THE B02 AND THE OTHER IS THE 879. I HAVE MADE ARRANGEMENTS TO HAVE THEM FIXED AT THE SMITHTOWN AND BAYSHORE DEALERSHIPS AND EACH APPOINTMENT HAS BEEN CANCELLED. I CANNOT TAKE THE CAR TO A MECHANIC BECAUSE THE CAR ROLLS OUT OF GEAR WHEN IT IS IN PARK (B02 RECALL). SO THE WORK THAT HAS TO BE DONE HASN'T BEEN TAKEN CARE OF BECAUSE MECHANICS WILL NOT BRING THE CAR INTO THE SHOP. AS A MATTER OF FACT THE ONE TIME SOMEONE ALLOWED IT INTO THE SHOP IT ROLLED OUT OF GEAR AND ALMOST RAN THE MECHANICS OVER. LETS JUST SAY WE ARE NOT ON GOOD TERMS BECAUSE OF THIS. PARTS ARE WORN OUT. BUT UNTIL THIS ROLL OUT OF PARK ISSUE IS TAKEN CARE OF NO ONE WILL SEE THE CAR. AGAIN I MADE SEVERAL APPOINTMENTS TO SEE CHRYSLER DEALER BUT THEY KEEP CANCELING MY APPOINTMENTS. I WANT TO BE PAID FOR THE PARTS THAT ARE WEARING OUT AND CANNOT BE FIXED DUE TO NO MECHANIC WILL SEE THE CAR. AND I WANT THE DEALERSHIPS IN SMITHTOWN AND BAYSHORE REPORTED FOR CANCELING APPOINTMENTS THAT WERE MADE IN ADVANCE. *JB
VISIBILITYAugust 24, 2006
1997 JEEP GRAND CHEROKEE MOONROOF BLEW OFF WITH A GUST OF WIND. *KB THE MOONROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONSUMER STATED THE DEALER REPLACED THE TRACK AND MOTOR ON THE MOONROOF. *JB
POWER TRAINAugust 22, 2006
CONSUMER COMPLAINT REGARDING UN-REPAIRED RECALL WORK TO A 1997 JEEP GRAND CHEROKEE, THAT RESULTED IN AN ACCIDENT. *KB THE CONSUMER STATED WITH THE VEHICLE RUNNING SHE PLACED IT IN PARK, STEPPED OUT OF THE VEHICLE, WHEN ALL OF A SUDDEN IT LURCHED BACKWARDS INTO THE NEIGHBORS LANDSCAPE. THE CONSUMER STATED SHE WAS NEVER INFORMED OF ANY RECALL ON THE VEHICLE, POSSIBLY BECAUSE THE VEHICLE WAS PURCHASED USED. *JB
STEERINGAugust 4, 2006
1997 JEEP GRAND CHEROKEE. TURNING VEHICLE IN DRIVE. STEERING BOX SECURING BOLTS SHEARED. RESULT TOTAL LOSS OF STEERING POTENTIAL FOR CRASH AND DEATHS. ONE BRACKET ON THE STEERING BOX CASTING HAD FAILED AND BEEN UNDETECTED FOR SOME TIME. REPLACED STEERING BOX. *NM
ENGINE AND ENGINE COOLING,EQUIPMENTJune 23, 2006
MY 1997 JEEP GRAND CHEROKEE LAREDO HAS HAD A CRACKED EXHAUST MANIFOLD FOR SOME TIME NOW. THE DEALERSHIP KNOWS THE PRICE FOR ONE OFF THE TOP OF THEIR HEAD WITHOUT LOOKING IT UP. DUST OR WATER CAN GET IN THERE AND CREATE ENGINE FAILURE, IT CAN ALSO CAUSE THE ENGINE TO GET TO HOT AND CAUSE A FIRE. CARBON MONOXIDE LEAKS INTO THE CABIN WHEN THE WINDOWS ARE UP AND THE HEATER IS ON. *JB
SEAT BELTSJune 14, 2006
DT*: THE CONTACT STATED THE DRIVER AND PASSENGER SIDE SEAT BELT LATCHES FAILED TO RELEASE UNLESS THE BELT WAS PULLED DOWN TO ALLOW SLACK. THE DEALERSHIP HAS NOT BEEN ALERTED. UPDATED 7/3/2006 - THE CONSUMER INDICATED THAT THE RELEASE BUTTONS HAVE ALWAYS BEEN DIFFICULT TO RELEASE BUT NOW THEY SEEM TO BE GETTING HARDER TO PUSH. *NM
ENGINE AND ENGINE COOLINGJune 14, 2006
AFTER DRIVING AT HIGHWAY SPEED FOR ABOUT 1 HOUR THE CAR SUDDENLY AND SPONTANEOUSLY STOPS. THIS HAS HAPPENED ON FIVE DIFFERENT OCCASIONS. *NM
VISIBILITYApril 25, 2006
DRIVER SIDE EXTERIOR MIRROR ON VEHICLE CONTAINS AUTO-DIMMING FLUID THAT LEAKED OUT DUE TO A MANUFACTURING DEFECT AND NOW OBSCURES DRIVERS REAR VISION WHILE DRIVING. ATTEMPTED TO ADDRESS ISSUE WITH LOCAL DEALER ONLY TO BE TOLD IT WOULD TAKE MORE THAN $500.00 TO REPLACE THE ENTIRE MIRROR ASSEMBLY INSTEAD OF JUST THE GLASS. REPLACING JUST THE MIRROR GLASS WITH THE AUTO-DIMMING FEATURE IS NOT FEASIBLE PER THE DEALER. THIS IS TOTAL BS AND THE ORIGINAL MANUFACTURER OF THE VEHICLE SHOULD BE ABLE TO REPLACE THIS REMOVABLE PART AT A REASONABLE PRICE. *JB
STRUCTUREApril 4, 2006
DT*: THE CONTACT STATED WHILE DRIVING 70MPH THE HOOD FLEW UPWARD WITH LIMITED VISIBILITY. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. DUE TO THE DAMAGED HOOD WHICH WAS BENT VERTICALLY IN FRONT OF THE WINDSHIELD, THE VEHICLE WAS TOWED TO AN AUTOMOTIVE BODY REPAIR SHOP TO AWAIT INSPECTION.
FUEL SYSTEM, GASOLINEMarch 1, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WOULD IMMEDIATELY RESTART AND OPERATE NORMAL. THE VEHICLE WAS INSPECTED BY THE DEALER, THEY DETERMINED THE CAUSE OF THE PROBLEM WAS THE FUEL PUMP. THERE IS A NHTSA RECALL, # 06E011000, REGARDING THE FUEL PUMP. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE IS CURRENTLY UNDERGOING ADDITIONAL INSPECTION BEFORE REPAIRS ARE MADE.
STEERINGFebruary 13, 2006
97 JEEP CHEEROKE TSI, POWER STEERING PUMP BRACKET BROKE. RESULTING IN LOSS OF STEERING CONTROL. VEHICLE THEN GOES TO BATTERY DRAIN TO KEEP ENGINE RUNNING. THIS LOSS CAN RESULT IN ACCIDENT OR DEATH. THERE WAS NO SOLD ASSOCIATED WITH THE BREAK THAT COULD BE HEARD FROM INSIDE THE VEHICLE. *JB
SUSPENSIONFebruary 1, 2006
[1] AT 128,000 PLUS MILES I HEARD A GRINDING SOUND COMING FROM UNDER THE CAR [2] THE MECHANIC WHO WORKED ON THE VEHICLE FOUND THAT ALL THE BEARINGS BOTH FRONT AND REAR WERE WORN OR CORRODED ALONG WITH SPACING RINGS ON THE REAR AXEL. HE INDICATED THAT THEY WERE DEFECTIVE ORIGINAL EQUIPMENT, THAT BEARINGS DO NOT CORRODE OR WEAR OUT WITH THE MILEAGE THAT THE CAR HAD BEEN DRIVEN. [3] ALL THE BEARINGS AND SPACERS REQUIRED REPLACING. *NM
AIR BAGSJanuary 25, 2006
1997 JEEP GRAND CHEROKEE AIR BAGS DID NOT DEPLOY. *TS ***NO ANS REQUIRED*** THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH A BIG RIG. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. *NM
SUSPENSIONJanuary 9, 2006
1997 CHRYSLER GRAND CHEROKEE REAR OF VEHICLE CAUGHT ON FIRE. *TS THE FIRE DEPARTMENT CONCLUDED, THE FIRE WAS STARTED BY AN OVERHEATED WHEEL BEARING. *JB
SERVICE BRAKES, HYDRAULIC,EQUIPMENTDecember 14, 2005
I PURCHASED A CERTIFIED PRE-OWNED 1997 JEEP GRAND CHEROKEE FROM LANSDALE CHRYSLER JEEP IN OCTOBER OF 2002. WITHIN 1 WEEK, THE ABS LIGHT CAME ON AND I TOOK IT BACK TO THE DEALER. THEY EXPLAINED TO ME THAT THE ABS UNIT HAD FAILED AND WOULD HAVE TO BE REPLACED AT A COST OF OVER $1,000 DOLLARS. I SUBMITTED A HAND WRITTEN COMPLAINT TO THEM THAT THE CAR WAS "CERTIFIED" AND NOTHING SHOULD FAIL WITHIN A WEEK. THE ABS WAS REPLACED WITHOUT CHARGE TO ME. THREE YEARS LATER THE ABS UNIT HAS FAILED AGAIN! ESTIMATE CHARGE FOR REPAIR IS $1,200 DOLLARS. MY RESEARCH ON THE INTERNET SHOWS THIS TO BE A COMMON PROBLEM FROM 1993-1998 GRAND CHEROKEE'S. THE FOLLOWING WEBSITE: AUTOS.MSN.COM CITES THIS AS A COMMON PROBLEM FOR THE ABS UNIT TO FAIL. THE DEALER TOLD ME THE ABS UNIT WAS OUT OF WARRANTY. HOW DOES A $1,000 PART FAIL TWICE?!? *JB
FUEL SYSTEM, GASOLINEDecember 7, 2005
FUEL GAUGE READS INCORRECTLY. THE GAUGE LIGHT COMES ON AND OFF WHEN THE FUEL LEVEL IS ANYWHERE BELOW 1/2 TANK. NOT SURE HOW MUCH GAS IS IN THE VEHICLE UNLESS IT IS TOPPED OFF. THERE WAS A RECALL 97V194000 FOR THE FUEL SENDING UNITS, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *NM
FUEL SYSTEM, GASOLINEDecember 7, 2005
1997 JEEP GRAND CHEROKEE (NHTSA CAMPAIGN ID NUMBER: 97V194000) RECALL FOR FUEL SENDING UNIT. DEALER TELLS ME THAT THE UNIT WAS REPLACED IN 2002, YET TODAY THE REPLACED PART IS FAILING JUST LIKE THE ORIGINAL AND THE DEALER EXPECTS ME TO PAY FOR IT EVEN THOUGH THIS PART WAS SUPPOSED TO BE THE FIX FOR THE ORIGINAL RECALL..*JB
STEERINGDecember 3, 2005
MY WIFE STARTED THE CAR AND BEGAN TO BACK OUT OF HER PARKING SPACE. SHE SUDDENLY FOUND THAT SHE COULD NOT TURN THE STEERING WHEEL AND WARNING LIGHTS ON THE DASH BOARD STARTED TO GO ON. IF THIS HAD OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS, SHE MOST LIKELY WOULD HAVE LOST CONTROL OF THE VEHICLE AND CRASHED. WHEN I CHECKED, I FOUND THAT THE CAST ALUMINUM BRACKET HOLDING THE POWER STEERING PUMP HAD BROKEN IN 3 PLACES, ALLOWING THE SERPENTINE BELT TO FALL OFF. EXAMINATION OF THE FRACTURES SHOWED THAT ONE WAS MUCH OLDER THAN THE OTHERS, SUGGESTING THAT THE BRACKET HAD BROKEN IN ONE PLACE MUCH EARLIER AND THAT THE FIRST BREAK HAD INCREASED THE STRAIN ON OTHER PARTS OF THE BRACKET, RESULTING IN THE EVENTUAL TOTAL FAILURE. WHEN I REPLACED THE BRACKET, I NOTED THAT MANUFACTURER HAD INCREASED THE THICKNESS OF THE REINFORCING RIBS IN THE CASTING AND ADDED A NEW RIB IN THE AREA WHERE THE OLDER FRACTURE HAD OCCURRED. THE DEALER PARTS CLERK ALSO ANTICIPATED WHICH ENGINE OPTION I HAD IN THE VEHICLE WHEN I TOLD HIM THE MODEL AND THE PART I NEEDED, AND INDICATED THAT THE DEALERSHIP HAD AROUND 30 PIECES OF THE REPLACEMENT PART IN STOCK. SINCE THE MANUFACTURER CLEARLY KNOWS THAT THIS PART IS DEFECTIVE AND SINCE THE FAILURE OF THE PART HAS THE POTENTIAL TO CAUSE A CATASTROPHIC ACCIDENT, THIS REALLY SHOULD BE THE SUBJECT OF A RECALL. IT IS POSSIBLE THAT MAJOR CRASHES HAVE BEEN CAUSED BY THIS FAILURE WITHOUT BEING ATTRIBUTED TO IT SINCE A FRONTAL IMPACT TO THE VEHICLE WOULD ALSO BE LIKELY TO BREAK THIS BRACKET, OBSCURING THE FACT THAT THE BRACKET BROKE PRIOR TO IMPACT. OTHER MODEL YEARS WITH THIS ENGINE AND OTHER ENGINE OPTIONS IN THIS MODEL YEAR HAVE THE POWER STEERING PUMP BOLTED DIRECTLY TO THE ENGINE BLOCK (NO BRACKET REQUIRED). THE PURPOSE OF THIS BRACKET APPEARS TO BE TO ALLOW THE USE OF THE SAME POWER STEERING PUMP ON TWO DIFFERENT ENGINE OPTIONS (REDUCING COST). *JB
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITYOctober 13, 2005
CONSUMER NOTICED A CHIRPING NOISE COMING FROM THE FRONT WHEELS THAT DISAPPEARED WHEN THE BRAKES WERE APPLIED. *TS THE DEALER WAS UNABLE TO CORRECT THE PROBLEM THE CONSUMER WAS REFERRING TO. THE CONSUMER HAD A LIST OF PROBLEMS THAT NEEDED TO BE CORRECTED ON THE VEHICLE AND THEY WERE: ROTORS AND PADS FRONT AND REAR, EMERGENCY BRAKE SHOES, WIPER BLADES, MUFFLER AND TAIL PIPE, OIL DIP DIP STICK, RIGHT AXLE BOOT,EMERGENCY BRAKE PIVOT, THE BACK GLASS NEEDED TO BE ADJUSTED, THE FUEL PUMP MODULE WAS REPLACED, THE REAR DIFFERENTIAL BEARINGS WERE REPLACED. THE CONSUMER WAS TOLD BY CUSTOMER SERVICE THERE WERE 2 OUTSTANDING RECALLS ON THE VEHICLE AND THE PROBLEM SHE WAS DESCRIBING SOUNDED AS THOUGH IT WAS RELATED TO ONE OF THE RECALLS. *JB
FUEL SYSTEM, GASOLINESeptember 29, 2005
DT: THE FUEL GAUGE'S READING WAS INACCURATE. RECAL 97V194000L WAS ISSUED ON THIS PROBLEM. . WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH THIS VEHICLE EXPERIENCED THE SAME PROBLEM ON SEPTEMBER 3,2005. THE INACCURACY OF THE FUEL GAUGE CAUSED THE CONSUMER TO RUN OUT OF FUEL. *AK *NM
SERVICE BRAKES, HYDRAULIC,STRUCTURESeptember 9, 2005
DT: THE CONTACT STATED THAT TWICE THE DRIVER'S DOOR HAD TO BE PUT BACK ON. IT HAD A DEFECT IN THE BODY FRAME. THE FIRST TIME WAS IN 4-04, THE SECOND TIME IT WAS IN 4-05. CURRENTLY, ABS BRAKE SYSTEM MALFUNCTIONED. A MONTH AGO, ALL OF THE PADS ON FRONT AND REAR WERE REPLACED. THREE DAYS AGO, THE ABS LIGHT CAME ON AND WOULD NOT GO OFF. THE CONTACT TOOK VEHICLE A SERVICE DEALER, AND THEY TOLD HIM THE CONTROL UNIT MODULE AND THE HYDRAULIC PUMP MOTOR NEEDED TO BE REPLACED AT A COST OF $2,300.00. *AK
LATCHES/LOCKS/LINKAGESAugust 22, 2005
FAILURE OF DRIVERS SIDE DOOR LATCH, THE FASTENERS HAVE RIPPED THROUGH THE METAL OF THE DOOR CAUSING AN UNEXPECTED DOOR OPENING AT HIGHWAY SPEEDS...THIS IS NOT A NEW PROBLEM FOR GRAND CHEROKEE'S, THERE ARE VERY FEW DRIVER'S DOOR THAT HAVE NOT FAILED...MY OPTIONS FOR REPAIR OF A POORLY DESIGNED COMPONENT ARE QUITE FEW AND NO ONE IS SHARING ANY INFORMATION...WITHOUT METAL TO SECURE THE LATCH TO THE DOOR I HAVE BEEN FORCED TO USE A BUNGIE CORD (NOT OSHA RATED...AT ALL) UNTIL THE DOOR CAN BE WELDED SHUT...THEN I HAVE A THREE DOOR TRUCK WITHOUT A WAY TO EASILY EXIT THE VEHICLE... THANK YOU FOR YOUR TIME AND ATTENTION IN THIS MATTER.
FUEL SYSTEM, GASOLINEAugust 4, 2005
PLASTIC GAS TANK WARPED WHERE FUEL LEVEL SENDING UNIT IS LOCATED ON TOP OF TANK. CAR WAS PARKED IN GARAGE OVERNIGHT AFTER A FILL UP. NEXT MORNING GASOLINE WAS NOTED ON FLOOR OF GARAGE WHICH COULD HAVE RESULTED IN FIRE. DEALER STATED TANK WARPED IN HEAT OF D.C. WEATHER. REPLACEMENT COST WAS $800. I WONDER IF OTHER SIMILAR EIGHT-YEAR OLD JEEP PRODUCTS WILL BEGIN TO SHOW THIS FAILURE, WHICH COULD BE THE BEGINNING OF A DANGEROUS SITUATION FOR UNSUSPECTING OWNERS OF JEEP VEHICLES WITH PLASTIC GAS TANKS. GAS TANKS AREN'T SUPPOSED TO FAIL AFTER ONLY EIGHT YEARS OF USE. *NM
LATCHES/LOCKS/LINKAGESAugust 2, 2005
(1)PRIOR TO BEGINNING A TRIP, MY HUSBAND CHECKED THE FLUIDS UNDER THE HOOD AND THEN CLOSED THE HOOD. I DROVE FOR APPROXIMATELY 2 HOURS WITH NO PROBLEMS. (2)THEN WHILE DRIVING AT APPROXIMATELY 68 MPH, GOING DOWNHILL, THE HOOD SUDDENLY FLEW OPEN AND CRASHED INTO MY WINDSHIELD. BOTH THE PRIMARY AND SECONDARY LATCHES FOR THE HOOD HAD FAILED. I WAS UNABLE TO SEE THE ROAD, EXCEPT FOR A TINY AMOUNT OF THE WHITE LINE THAT I WAS ABLE TO SEE BELOW THE HOOD THAT WAS NOW RESTING UPON THE WINDSHIELD. I WAS ABLE TO SLOW THE VEHICLE DOWN AS WELL AS NAVIGATE, USING THE WHITE LINE, AND GET THE CAR SAFELY OFF THE ROAD. I HAD THREE SMALL GIRLS IN THE BACK OF THE VEHICLE, WHO WERE ALL VERY FRIGHTENED. WITH THE HELP OF SOME PASSING MOTORISTS I WAS ABLE TO FORCE THE HOOD BACK INTO PLACE, THOUGH THIS WAS QUITE DIFFICULT SINCE THE HINGES WERE NOW HYPER-EXTENDED. I SHOVED THE HOOD INTO PLACE AND CONFIRMED (SEVERAL TIMES) THAT IT SEEMED TO BE SECURE ENOUGH TO CONTINUE. I WAS ABLE TO CONTINUE TO MY DESTINATION, THOUGH I WAS QUITE FRAZZLED BY THE TIME I ARRIVED. (3)THE HOOD NEEDED TO BE REPLACED, AS WELL AND THE HINGES ON BOTH SIDES. WE STRAIGHTENED THE SECONDARY HOOD LATCH WHICH WOULD HAVE PREVENTED THE PROBLEM. IT IS MADE OF METAL THAT IS TOO SOFT AND BENDABLE FOR IT'S INTENDED PURPOSE. PER THIS DATABASE, OUR MODEL OF JEEP IS KNOWN TO HAVE HOOD LATCHES THAT FAIL. I AM VERY UPSET THAT THERE HAS NOT BEEN A RECALL PUT INTO EFFECT YET. THIS WAS A VERY SCARY EXPERIENCE FOR ME AND THE CHILDREN IN THE CAR AND COULD HAVE EASILY ENDED IN A TERRIBLE CRASH. LUCKILY EVERYTHING WORKED OUT AND NO ONE WAS HURT, EXCEPT FOR A MINOR COMPLAINT OF A CAR SEAT HURTING A LEG (IT PROTECTED MY DAUGHTER FROM GETTING THROWN IN OR FROM THE CAR). PLEASE CONSIDER HOW DANGEROUS THIS CAN BE WHEN THE VISION OF THE DRIVER IS BASICALLY COMPLETELY BLOCKED BY THE HOOD COVERING THE WINDSHIELD. I BELIEVE THAT THE PRIMARY AND SECONDARY HOOD LATCHES SHOULD BE RECALLED IMMEDIATELY. *NM
FUEL SYSTEM, GASOLINEAugust 2, 2005
FUEL GAUGE READS AS FULL WHEN EMPTY. THIS WAS ALREADY INVOLVED IN A RECALL OF MY MAKE, MODEL AND YEAR VEHICLE, BUT APPARENTLY NOT OF MY VIN NUMBER. I'D LIKE TO GET THE RECALL EXPANDED TO INCLUDE ALL VEHICLES WITH THIS PROBLEM. *JB
POWER TRAINMay 20, 2005
DT: CONTACT STATES WHILE DRIVING VEHICLE IT BEGAN JUMPING. TOOK VEHICLE TO SERVICE DEALER, THEY STATED THE VEHICLE WAS FINE. THE VEHICLE HAD TO BE TOWED, THE SERVICE MECHANIC STATED THERE WAS A SCREW THAT BROKE IN THE HANDLE CONTROL BOX.*AK
FUEL SYSTEM, GASOLINEMay 5, 2005
THE CONSUMER LOCATED FOUR RECALL NOTIFICATIONS ON HIS 1997 JEEP GRAND CHEROKEE LIMITED .***NO ANSWER REQUIRED***. *MR THE DEALER INDICATED THAT ONLY ONE RECALL APPLIED TO THE CONSUMER'S VEHICLE AND MADE THE NECESSARY REPAIRS. THE CONSUMER BELIEVES THAT THE FUEL SYSTEM SENDING UNIT RECALL SHOULD ALSO APPLY SINCE HIS VEHICLE EXHIBITS SYMPTOMS OF THAT RECALL (RECALL# 97V194000). *NM
FUEL SYSTEM, OTHERMarch 22, 2005
FUEL GAUGE READS INCORRECTLY. THE CONSUMER IS CONCERNED VEHICLE WILL SHUT OFF WHILE DRIVING BECAUSE OF INACCURACY. A RECALL 97V194000 WAS ISSUED FOR THE FUEL SENDING UNITS, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,EQUIPMENTMarch 8, 2005
THE VEHICLE WAS EXPERIENCING SUDDEN THROTTLING WHEN TRAVELING AT ABOUT 35 MPH. CONSUMER WAS INFORMED THAT THIS WAS DANGEROUS BY A MECHANIC, BUT THE CAUSE WAS UNDETERMINED.*AK WHEN TURNING THE AIR CONDITIONER OR HEATER IT MAKES THE ENGINE THROTTLE UP AND STAY AT ACCELERATED SPEED. WHEN THE CONSUMER TAKES HIS FOOT OF THE GAS PEDAL THE VEHICLE SLOWS DOWN UNTIL YOU TURN ON THE HEAT OR AIR. THE CONSUMER STATED THAT WHEN YOU START FROM A STOPPED POSITION WITH THE FAN ON, AFTER YOU ATTAINED THE SPEED YOU WANT AND TAKE YOUR FOOT OFF THE ACCELERATORTHE SPEED AND RPM WILL STAY THE SAME AND WILL NOT SLOW DOWN UNTIL THE BRAKES ARE APPLIED. THE CONSUMER STATED THAT HE HAD TO TURN THE FAN OFF AT A COMPLETE STOP IN NEUTRAL TO GET THE VEHICLE TO FUNCTION PROPERLY. UNDER HEAVY BRAKING THE BRAKES HAD A BAD PULSATION WHICH CAUSED THE ABS LIGHT TO COME ON. RADIO AND SPEAKERS NEEDED TO BE REPLACED. *TC
ENGINE AND ENGINE COOLINGFebruary 22, 2005
SINCE MID DECEMBER 2004, I HAVE BEEN HAVING TROUBLE WITH MY 1997 JEEP GRAND CHEROKEE. IT HAS SINCE BEEN IN THE SHOP ON A WEEKLY BASIS, WITH THE SAME PROBLEM OF THE MOTOR HESITATING OR CUTTING OFF WHILE DRIVING. SO HERE WE ARE $1400 LATER DRIVING OFF THE LOT AND THE CAR CUTS OFF TWICE BEFORE DRIVING 1/4 OF A MILE. THEY HAVE CLEANED THE THROTTLE PLATE TWICE, REPLACED THE FUEL PUMP, REPLACED THE CATALYTIC CONVERTER, REPLACED A PRIMARY COIL TWICE, REPLACED THE O2 DOWNSTREAM SENSOR, REPLACED WIRING IN THE STEERING COLUMN AND THEN THIS WEEK REPLACED THE O2 UPSTREAM SENSOR. AND I STILL HAVE THE SAME PROBLEM WITH THE HESITATION AND CUTTING OFF. THE ONLY RESPONSE FROM THE DEALERSHIP SERVICE DEPARTMENT WAS THAT WITH THIS MANY MILES I'M GOING TO BE NICKELED AND DIMED WITH REPAIRS. THE CAR HAS NEVER GIVEN ME ANY MAJOR PROBLEMS PRIOR TO DECEMBER. I AM NOT GETTING ANYWHERE WITH THIS SERVICE DEPARTMENT AND AM NOT READY TO GIVE UP ON THIS CAR. I TOOK IT TO THE DEALERSHIP FOR THE REPAIRS FEELING THAT THEY WOULD BE THE MOST KNOWLEDGEABLE ABOUT THE CAR. I AM VERY FRUSTRATED AT NOT BEING ABLE TO FIND OUT THE PROBLEM AND HAVE IT CORRECTED. I WOULD APPRECIATE ANY SUGGESTIONS. I HAVE REQUESTED A PRINT OUT FROM SADLER THAT DETAILS ALL THAT HAS BEEN DONE TO THIS CAR SINCE DECEMBER. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME CONCERNING THIS ISSUE.*AK
FUEL SYSTEM, OTHERFebruary 18, 2005
WHEN MAKING LEFT HANDS TURNS ON A HALF OF TANK THE VEHICLE STALLED. ONSUMER HAD TO PULL OVER TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
POWER TRAINFebruary 15, 2005
REAR DIFFERENTIAL ROARING SOUND AGAIN IN 3000 MILES AFTER REPLACEMENT OF ALL REAR BEARINGS/SEALS AND BOTH AXLES BY DEALER. RECENT ROADTEST/INSPECTION BY DEALER CONFIRMS CONTINUED EXCESSIVE WEAR OF NEW BEARINGS AND AXLES. DEALER NOW RECOMMENDS NEW DIFFERENTIAL HOUSING OR REPLACE ENTIRE REAR DIFFERENTIAL. SEE PAST ODI ID NUMBER: 10100860 POWER TRAIN:AXLE
ELECTRICAL SYSTEMFebruary 11, 2005
1. THERE WERE NO INDICATIONS THAT LED TO A SPONTANEOUS FIRE IN MY AUTOMOBILE (JEEP) 2) IT WAS DETERMINED BY THE FIRE DEPARTMENT AND CONFIRMED BY THE INSURANCE INVESTIGATOR THAT THE FIRE WAS CAUSED BY A SHORT IN THE WIRING. *JB
STEERINGFebruary 3, 2005
WHILE DRIVING 70 MPH THE STEERING BECAME VERY HARD TO MANEUVER ALL OF A SUDDEN. THE DEALER STATES THAT THE BEARING FOR THE POWER STEERING MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
STEERINGJanuary 12, 2005
"NHTSA RECALL CAMPAIGN 97V069000." DAIMLER CHRYSLER ISSUED A STEERING GEAR RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH BOLTS SHEARED OFF, CAUSING THE DRIVER TO LOSE STEERING OF THE VEHICLE. *AK
FUEL SYSTEM, OTHERJanuary 3, 2005
NHTSA CAMPAIGN 97V194000. DAIMLER CHRYSLER ISSUED A FUEL LEVEL SENDING UNIT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. CONSUMER HAD A DIFFICULT TIME DETERMINING HOW MUCH FUEL WAS IN THE GAS TANK. *AK
STEERINGDecember 7, 2004
WHEN MAKING LEFT TURNS AT LOW SPEEDS THE STEERING LOCKED UP AND WOULD NOT MOVE ANY FURTHER TO THE LEFT. THIS PROBLEM IS INTERMITTENT. *AK *NM
POWER TRAINDecember 1, 2004
ROARING SOUND IN REAR END STARTED DURING DRIVE TO FLORIDA, DEALER REPLACED BOTH REAR INBOARD AND OUTBOARD AXLE BEARINGS. 3000 MILES LATER ROARING SOUND IS BACK AND NOW DEAL NEEDS TO INSTALL NEW AXLES AND SAME BEARINGS. *AK
SUSPENSIONNovember 24, 2004
THE VEHICLE FAILED INSPECTION BECAUSE THE BALL JOINTS NEEDED TO BE REPLACED. THERE WERE NO WARNING SIGNS THAT THE BALL JOINT NEEDED TO BE REPLACED PRIOR TO THIS SITUATION. *NM
AIR BAGSOctober 22, 2004
DRIVEN HOME FROM SCHOOL AT 60 MILE PER HOUR AND HIT A DEER, ABOUT A 175 POUND DEER. IT SENT ME INTO A DITCH, THEN OUT OF THE DITCH AND I STOP ON A FAMERS LAWN. THE AIR BAG DIDN'T GO OFF. THE POLICE, AND MY DOCTOR THINK I DIDN'T HAVE AN AIRBAG IN THE SBC AIRBAD CONTAINER. THE FRONT END, AND LEFT FRONT QUARTER PANEL ARE TOTAL. TO REPAIR CAR I AM LOOKING AT $5,100. BEING THE CAR WAS OLD AND PAID FOR I HAD REMOVED THE COLLISON FOR THE INSURANCE COVERAGE. I AM ALSO UNEMPLOPED, WITH NO UNEMPLOYMENT CHECKS. I AM THE FIRST ONWER OF THE CAR. I HAVING PROBLEMS WITH MY HEAD, NECK RIGHT SHOULDER AND BACK. I DO HAVE MEDICAL COVERAGE THROUGH MY WIFE, M-CARE AT THE UNIVERSITY OF MICHIGAN.*AK
FUEL SYSTEM, OTHEROctober 19, 2004
THE FUEL GAUGE SYSTEM INDICATOR MALFUNCTIONED. ALWAYS READ FULL TANK, EVEN WHEN THE TANK WAS EMPTY, THE DEALER REPLACED A SENSOR AT CONSUMER'S EXPENSE OF $585.00. *AK *TC
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENTOctober 7, 2004
BLOWER MOTOR FAILED AT 78K MILES EXCESSIVE LIQUID DRAINING WHEN RUNNING AC WAS TOLD THAT MOTOR HAD BEEN "REDESIGNED" AND THAT PARTS ALONE WOULD COST OVER 300.00 BECAUSE IN ADDITION TO REDESIGNING THE MOTOR, A NEW WIRING HARNESS HAS TO BE INSTALLED!!! REMEMBER THE 300.00 IS FOR THE HARD PART AND WIRING ONLY, NOT THE LABOR TO INSTALL...THIS IS COMPLETELY RIDICULOUS WHEN A MOTOR FOR THE SAME MODEL MANUFACTURED A YEAR EARLIER IS ONLY 20.00!!!!! AS FAR AS THE EXCESSIVE LIQUIDS RUNNING FROM UNDER THE VEHICLE WHILE THE AC IS RUNNING, THIS SITE WAS THE FIRST INDICATOR AS TO WHAT IS WRONG WITH IT...(I SIMPLY THOUGH IT WAS A DESIGN FLAW) ALSO THIS COMPLAINT HAS BEEN EDITED TO LET YOU KNOW THAT "RUNNING BOARDS HAS NOTHING TO DO WITH THIS...IT SEEMS ONE HAS TO GO THROUGH THE PROCESS FLAWLESSLY OR BEGIN AGAIN COMPLETELY!!! *NM
SERVICE BRAKES, HYDRAULICOctober 6, 2004
THE ROTORS WARPED. AS A RESULT THE BRAKES WORE OUT PREMATURELY. A RECALL WAS ISSUED FOR THIS MALE/MODEL, AND YEAR. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE ABS LIGHT HAD COME ON DUE TO THE ABS PUMP ASSEMBLY, THERE WAS A VIBRATION WHEN BRAKING, AND THE REAR BRAKE PAD WERE METAL TO METAL. *SC
SUSPENSIONSeptember 28, 2004
WHILE TRAVELING AT 55 MPH VEHICLE VEERED OFF TO THE LEFT. THE CONSUMER WAS ABLE TO PULL THE VEHICLE BACK INTO TRAFFIC, STRIKING A GUARD RAIL AND ROLLING OVER SEVERAL TIMES. *AK *SC *JB
LATCHES/LOCKS/LINKAGESSeptember 22, 2004
HOOD WAS RECENTLY OPENED FOR NORMAL CHECKS OF ENGINE. THE HOOD DID SHUT ALL THE WAY. AFTER DRIVING ABOUT 5 MILES AT THE SPEED OF ABOUT 45 THE HOOD CAME UNLATCHED AND FLEW UP. THE HOOD IS UNREPAIRABLE, HOOD AND HINGES MUST BE REPLACED.*AK
SERVICE BRAKES, HYDRAULICSeptember 15, 2004
WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE WITH SPEED. THE DRIVER NOTICED THAT THE ABS LIGHT APPEARED ON THE DASH BOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE ABS UNIT MODULAR NEEDED REPLACEMENT DUE TO A FAULTY SOLENOID SWITCH. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
FUEL SYSTEM, GASOLINEJuly 16, 2004
NHTSA RECALL 97V194000 SUBJECT/FUEL LEVEL SENDING UNIT. AFTER HAVING THE FUEL LEVEL SENDING UNIT REPLACED OIL WAS LEAKING FROM THE FUEL TANK. VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
SUSPENSIONJune 10, 2004
1) MY 1997 JEEP GRAND CHEROKEE LIMITED WITH 59,000 MILES BEGAN MAKING AN UNUSUAL SOUND WHILE BEING DRIVEN. THE SOUND WAS CONSTANT AT ALL SPEEDS. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT REPAIR SHOP, MICKEY'S GOODYEAR OF ROMEOVILLE, IL. *AK 2) THE ROOT CAUSE OF THE NOISE WAS DETEMINED TO BE FAILURE OF THE AXLE BEARINGS AND DIFFERENTIAL GEAR BEARINGS. THE FAILURE OF THIS TYPE SHOULD NOT HAVE HAPPENED WITH THE LOW MILAGE OF THE VEHICLE. AN INTERNET SEARCH USING GOOGLE WILL YIELD HUNDREDS OF COMPLAINTS BY OWNERS OF SIMILAR MAKE AND MODEL. THE SELLING DEALER AND CHRYSLER CORPORATION DENY THAT THE PROBLEM IS WIDESPREAD. I BELIEVE THAT THIS CAN BE A POTENTIALLY DEADLY SITUATION IF THE FAILED PARTS WOULD HAVE CAUSED THE REAR DRIVETRAIN TO LOCKUP. 3) THE VEHICLE IS CURRENTLY BEING WORKED ON TO REPLACE BOTH AXLE SHAFTS AND ALL ASSOCIATED BEARINGS AT A REPLACEMENT COST OF APPROXIMATELY $2000.00 PHOTOGRAPHS WERE TAKEN OF ALL FAILED COMPONENTS. A REQUEST TO RETAIN ALL OLD PARTS. I HAVE REQUESTED 100% REIMBURSEMENT FROM CHRYSLER CORPORATION AND I AM ASKING FOR AN INVESTIGATION TO DETERMINE HOW WIDESPREAD THIS PROBLEM IS.
SEATSJune 9, 2004
WHILE DRIVING SMOKE STARTED TO COME FROM THE FRONT POWERE DRIVE SEAT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
TIRESMay 13, 2004
I OWN A 1997 JEEP GRAND CHEROKEE THAT I BOUGHT AS A 'DEMO' IN MARCH, 1997. IN IT WAS A SPACE SAVER SPARE. THIS JEEP HAS FULL TIME 4-WD. LAST THURSDAY, 5/6/2004, I HAD MY FIRST FLAT TIRE EVER WITH THIS CAR, AND I MOUNTED THE SPACE SAVER SPARE. I DROVE ABOUT 20 MILES BEFORE I HAD TO STOP DUE TO THE FRONT DIFFERENTIAL'S HEAT AND RESULTING BLUE SMOKE AS IT BURNED UP INSIDE. IN YOUR DATABASE, THERE IS A RECALL FOR 1996 JEEP GRAND CHEROKEES WITH FULL TIME 4-WD: RECALL NUMBER IS 98V006000. JEEP/CHRYSLER HAS GIVEN ME NO SATISFACTION WHEN CONFRONTED WITH THIS INFORMATION -- THAT MY 1997 HAD THE SAME ISSUE AS THE 1996'S, THAT THEY SOLD ME A DEFECTIVE "BOOBY TRAPPED" CAR, AND THAT I SHOULDN'T BE LIABLE FOR ANY DAMAGE CAUSED BY THE DEFECT THAT THEY, IN FACT, KNEW ABOUT AND SAID NOTHING TO 1997 OWNERS. SO FAR, DAMAGE TO THE VEHICLE HAS BEEN $516, BUT MAY REACH $1500-$2000 BEFORE IT'S FIXED. THE CAR IS CURRENTLY AT NAPERVILLE JEEP (630-505-8282 -- JEEP SERVICE DEPT). I GOT NO NOTIFICATION OF THIS DEFECT SINCE 1997'S WERE NOT RECALLED. I HAVE NOT BEEN OFFERED A FULL SIZED SPARE KIT EITHER. WHY NO RECALL ON THE 1997'S WITH FULL TIME 4-WD TOO? HOW ABOUT OTHER YEARS? *AK
VEHICLE SPEED CONTROLMay 5, 2004
CAR JUST TOOK OFF ON ITS OWN WHILE DRIVING DOWN THE HIGHWAY.*AK
LATCHES/LOCKS/LINKAGESApril 20, 2004
WHILE DRIVING 55 MPH HOOD UNEXPECTEDLY DETACHED FROM THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT HOOD NEEDED TO BE REPLACED DUE TO CORROSION. *AK
FUEL SYSTEM, OTHERApril 16, 2004
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN NHTSA RECALL 97V19400 CONCERNING FUEL GAUGE SYSTEM. THE FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVERTIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT. DEALER INDICATED THIS VEHICLE HAD THE SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
AIR BAGSApril 1, 2004
CONSUMER RECEIVED RECALL NOTICE 00V105000. TOOK VEHICLE TO DEALERSHIP. WAS INFORMED, BY MECHANIC THAT RECALL PROBLEM WAS NOT ASSOCIATED WITH THIS VEHICLE. DRIVER REQUESTED DIAGNOSTIC TESTING ON VEHICLE BECAUSE OF AIR BAG LIGHT COMING ON. MECHANIC DETERMINED AIR BAG MODULE WAS CAUSE OF PROBLEM, HOWEVER THE MECHANIC REFUSED TO DO REPAIRS UNDER RECALL. CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED NO RECALLS ON THIS VEHICLE DUE TO VIN. *AK *JB
STRUCTUREMarch 22, 2004
THE WELDS ON DRIVER'S DOOR CAME APART AND CAUSED THE DOOR TO DETACH FROM VEHICLE. *AK
SERVICE BRAKES, HYDRAULICMarch 17, 2004
ABS LIGHT IN THE DASH HAS LIT SEVERAL TIMES. CONSUMER WASN'T ABLE TO FIND ANYTHING WRONG. *LA THE LIGHT ILLUMINATED EVERY 3 TO 4 DAYS.*JB
TIRESMarch 2, 2004
WHILE DRIVING 65 MPH REAR PASSENGER'S TIRE TREAD SEPARATED, CAUSING A BLOW OUT. CONSUMER MANAGED TO PULL OVER TO REPLACE TIRE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
POWER TRAINFebruary 26, 2004
UPON ACCELERATING CONSUMER NOTICED A LOUD NOISE COMING FROM UNDER VEHICLE. DEALERSHIP SERVICED VEHICLE, AND DETERMINED DIFFERENTIAL NEEDED TO BE REPLACED AT 8,000 MILES. THE PROBLEM RETURNED AT 40,000 MILES. *AK THE CONSUMER FOUND TWO OTHER INCIDENTS WHERE THE REAR DIFFERENTIAL FAILED IN THE 1998 GRAND CHEROKEE. *SC
EXTERIOR LIGHTINGFebruary 9, 2004
1997 JEEP CHEROKEE; SINCE APPROX 84,500 MILES TURN SIGNALS (BOTH DIRECTIONS) HAVE FAILED TO OPERATE PROPERLY. THEY INDICATE APPROPRIATE TURN BUT DO NOT RETURN TO NEUTRAL POSITION. DEALER SAYS SWITCH IN STEERING COLUMN NEEDS REPLACING AT COST OF APPROXIMATELY $350.00. I HAVE OWNED MANY CARS SINCE ABOUT 1956 AND THIS IS THE FIRST TIME I HAVE HAD THIS PROBLEM. THE ORIGINAL WORKMANSHIP/MATERIALS ARE A BIG QUESTION IN MY MIND.
FUEL SYSTEM, GASOLINEFebruary 2, 2004
WHEN THE VEHICLE WAS FUELED THE NEEDLE REGISTERED AT A HALF A TANK OF FUEL BUT THE VEHICLE WOULD SUDDENLY STOP RUNNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE CONSUMER THAT THE PROBLEM WAS WITH THE FUEL SENDING UNIT SENDING FALSE READINGS TO THE GAS GAUGE. *NM
POWER TRAINFebruary 2, 2004
THE CONSUMER RECEIVED A RECALL NOTICE (VP02YOOO2068) TO REPLACE THE TRANSMISSION BUT THE DEALER DIDN'T HAVE THE PARTS AVAILABLE TO REPLACE IT. *NM
ENGINE AND ENGINE COOLING,POWER TRAINJanuary 20, 2004
ENGINE LIGHT CONTINUED TO STAY ON. DEALER STATED TRANSMISSION CONTROL MODULE MALFUNCTIONED. *AK
ENGINE AND ENGINE COOLING,POWER TRAINJanuary 20, 2004
ENGINE CHECK LIGHT CONTINUED TO STAY ON. TRANSMISSION CONTROL MODULE MALFUNCTIONED. *AK
UNKNOWN OR OTHERJanuary 17, 2004
THE PAINT AND CLEAR COAT ON A $37,000 SUV IS COMING OFF, NOT DUE TO THE FACT THAT IS WAXED ONCE A WEEK, THIS IS A HUGE LET DOWN AND I WILL NEVER BUY ANOTHER ONE EVER AGAIN. *CB
POWER TRAIN,VISIBILITY,UNKNOWN OR OTHERJanuary 15, 2004
SEALS AND GASKETS NEEDS TO BE REPLACE TRANSFER CASE INPUT SHAFT SEAL(B) EXTENSION HOUSING SEAL A/T (B) INCLUDES R&I 4WD TRANSFER CASE ATF SEALANT WATER PUMP RADIATOR HOSE LOWER HOSE
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJanuary 15, 2004
RADIATOR & VARIOUS AC PARTS NEEDED REPLACEMENT. STEERING GAVE OUT IN 2002. A SCREW WENT THROUGH AN ENGINE PART. RECENTLY, A JOINT CONNECTING THE AXEL TO THE STEERING MECHANISM HAD TO BE REPLACED. FUEL PUMP FAILED. INCREDIBLY, IT IS INSIDE THE GAS TANK. I HAVE SINCE LEARNED THAT JEEP GAS TANKS CORRODE ON THE INSIDE, THUS CLOGGING THE FUEL PUMP. THIS IS A VERY EXPENSIVE REPAIR BECAUSE OF THE LABOR. THERE IS STILL THE POSSIBILITY THAT THIS NEW FUEL PUMP MAY ALSO FAIL, BECAUSE THE GAS TANK WAS NOT REPLACED AND THE PROBLEM STILL EXISTS. I\\\\\\'VE HEARD NUMEROUS SIMILAR COMPLAINTS REGARDING THE FUEL SYSTEM FROM OTHER JEEP OWNERS. THERE SHOULD HAVE BEEN A RECALL.
SERVICE BRAKES, HYDRAULICJanuary 15, 2004
FRONT BRAKE DISC UNEVEN WEAR, BRAKING NOT SMOOTH, VIBRATES UNCONTROLABLY.
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,UNKNOWN OR OTHERJanuary 15, 2004
PAINT ON VEHICLE APPEARS BUBBLY. POWER WINDOWS STOPPED WORKING-REPLACED MOTOR REAR END HAS NOISE LIKE A ROAR-DIAGNOSED WITH BAD REAR END TRANSMISSION DOES NOT SHIFT LIKE IT SHOULD-DIAGNOSED AS BAD BRAKES GROWLING-
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE,UNKNOWN OR OTHERJanuary 15, 2004
I PURCHASED THIS 1997, JEEP GRAND CHEROKEE FROM BROADWAY VOLKSWAGEN ON AUTO ROW IN OAKLAND CA. AT THE TIME THE ODOMETER READ 48,080K. TWO WEEKS AGO THE CAR STOPPED RUNNING WHILE I WAS DRIVING IT. I HAD TO HAVE IT TOWED TO ALBERA BROS. JEEP/CHRYSLER DEALERSHIP WHERE I?VE TAKEN THE VEHICLE SINCE I PURCHASED IT. I ALSO PURCHASED A WARRANTY, FOR $1500 AT THE TIME THAT I PURCHASE THE VEHICLE, WHICH WAS CONTAINED IN THE CONTRACT OF THE AUTOMOBILE INSTALLMENT PAYMENTS. THE WARRANTY WAS TO COVER ALL REPAIR THAT IS COVER FOR 72 MONTHS OR 100K MILES. I CONTACTED THE WARRANTY COMPANY, WARENTECH, WHO'S HEADQUARTERS ARE IN TEXAS AND WAS ADVISED THAT THEY WOULD HAVE TO SEND SOMEONE OUT TO LOOK AT THE CAR. SOMEONE DID COME OUT LOOK AT THE CAR AND TOOK PICTURES. AFTER A FEW DAYS I CONTACTED WARENTECH AND WAS ADVISED THAT THEY WOULD HAVE TO REVIEW THE INFORMATION AND WOULD GET BACK TO ME. AFTER SEVERAL MORE DAYS I CONTACTED WARENTECH AGAIN. I WAS ADVISED THAT THEY NEEDED ME FAX THEM MY MAINTENANCE RECORDS VERIFYING THAT I HAD MAINTAINED THE VEHICLE. I FAXED WARENTECH COPIES OF ALL RECENT MAINTENANCE RECORDS. AFTER TWO OR THREE MORE DAYS, I ONCE AGAIN CONTACTED WARENTECH AND WAS ADVISED THAT I NEEDED TO SEND MORE MAINTENANCE RECORDS AND IF I DIDN'T HAVE ANYMORE THEY WOULD DENY COVERAGE FOR REPAIR TO THE VEHICLE. I FAXED OVER A TOTAL OF 13 MORE RECORDS OF MAINTENANCE VERIFYING THAT OIL CHANGES AS WELL AS OTHER MAINTENANCE RECORDS. THAT WAS TWO DAYS AGO AND I?VE NOT HEARD ANYTHING FROM WARENTECH SINCE. I HAVE ALREADY PAID $125 DOLLARS TO HAVE THE CAR TOWED TO THE DEALERSHIP AND HAVE PAID ANOTHER $140 FOR A RENTAL CAR TO GET TO AND FROM WORK. I AM VERY AFRAID THAT WARENTECH IS GOING TO REFUSE TO PAY FOR THE REPAIRS THEY'VE ALREADY HAD ALMOST 2-WEEKS AND NOTHING HAS BEEN DONE. I PAY $546 A MONTH CAR NOT VIA PAYROLL DEDUCTION AND HAVE NEVER MISSED A PAYMENT THIS FOR TWO YEARS AND I STILL OWE OVER$18K FOR THE CAR. I DON'T KNOW WHAT TO DO.
SERVICE BRAKES, HYDRAULICJanuary 14, 2004
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD CLICKING SOUND COMING FROM THE WHEELS. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. *AK
FUEL SYSTEM, GASOLINEJanuary 12, 2004
FUEL TANK INDICATOR IS GIVING FALSE READINGS. *AK THE VEHICLE APPEARED TO BE STALLING, IT WAS REFUELED AND WAS GIVEN NO DIAGNOSIS AT THE GAS STATION. THE VEHICLE STOPPED RESPONDING TO THE PRESSING OF THE GAS PEDAL FOR AN UNKNOWN REASON, THE VEHICLE WAS REFUELED BUT WAS STILL GIVEN NO DIAGNOSIS. THE VEHICLE STOPPED AGAIN WITHOUT WARNING IN THE MIDDLE OF THE STREET, OBTAINED EMERGENCY FUEL, THEN IT WAS OBVIOUS THAT THERE WAS A FUEL PROBLEM. (THE FUEL LEVEL REGISTERED WRONG) THE 20 GALLON GAS TANK GETS 15 TO 18 MPG. THE FUEL LEVEL REGISTERS 7/8 TANK AFTER DRIVING 100 MILES CURRENTLY. BOTH THE MANUFACTURER AND THE DEALER REFUSED TO PAY FOR REPAIR AND DENIED THE RECALL #97V194000 . *SC *JB
ENGINE AND ENGINE COOLINGDecember 31, 2003
WHILE DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE FUEL LIGHT ILLUMINATED ON THE DASHBOARD, THEN THE VEHICLE STALLED OUT. THE CONSUMER HAD MADE CONTACT WITH THE DEALERSHIP ON FOUR SEPARATE OCCASIONS AND THE PROBLEM STILL OCCURRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *JB
VISIBILITYDecember 27, 2003
THE SIDEVIEW MIRROR ADJUSTMET ON MY VEHICLE IS SET FOR EACH DRIVER, AND WHEN THAT DRIVER ENTERS THE CAR, THE MIRRORS SHOULD CHANGE TO THE PROPER POSITION. HOWEVER, THEY FREQUENTLY (BUT NOT ALWAYS) MOVE TO A TOTAL DOWN POSITION. YOU HAVE TO REMEMBER TO MANUALLY CHANGE THE MIRROR POSITION. OTHERWISE, YOU HAVE NO REARWARD VIEW WHICH HAS CREATED NUMEROUS DANGEROUS SITUATIONS. THE DEALER ADMITTED THAT THIS PROBLEM ARISES NOT INFREQUENTLY, BUT REQUIRES REPLACEMENT OF THE MIRRORS AT $500 EACH. I ALREADY REPLACED ONE, AND IT FAILED AGAIN WITHIN A YEAR. THERE NEEDS TO BE A RECALL TO RECTIFY THIS DANGEROUS SITUATION.*AK
FUEL SYSTEM, OTHER,EQUIPMENTDecember 24, 2003
1997 JEEP CHEROKEE, WHICH WAS PART OF GAS TANK RECALL IN 1998 FOR FAILURE OF FLOAT IN THE GAS TANK, RAN OUT OF GAS AGAIN ON FREEWAY, WITHOUT ANY NOTICE. APPEARS THAT THE LIFESPAN OF THE FLOAT REPLACEMENT COULD NOW BE OVER.*AK
LATCHES/LOCKS/LINKAGESDecember 21, 2003
WAS TRAVELING AT 70 MPH WHEN HOOD FLEW OPEN CAUSING CONSIDERALBLE DAMAGE TO HOOD AND HINGE MECHANISM. NO PERSONAL INJURIES.*AK
POWER TRAINDecember 15, 2003
AFTER PARKING THE VEHICLE CONSUMER WALKED AWAY. THEN, TURNED AROUND AND NOTICED THAT VEHICLE WAS ROLLING . VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSED A STREET AND DOWN AN EMBANKMENT. CONSUMER TRIED TO STOP IT, BUT WAS SLIGHTLY INJURED DURING THE INCIDENT. *AK
FUEL SYSTEM, OTHERDecember 15, 2003
FUEL GAUGE WAS GIVING INCORRECT READINGS. AS A RESULT, CONSUMER RAN OUT OF GAS ON SEVERAL OCCASIONS. *AK
POWER TRAINDecember 7, 2003
WHEN YOU STEP ON THE GAS IT TAKES 5-10 SECONDS FOR THE TRANSMISSION TO KICK IN. THEN IT BUCKS INTO GEAR. WHEN SITTING IDLE, THE TRANSMISSION FEELS LIKE IT WILL STALL. OUR MECHANIC TOLD US THAT THE TRANSMISSION IS FAILING AND NEEDED TO BE REPLACED. AT THIS TIME, OUR GRAND CHEROKEE IS DEAD. WE CAN NOT BELIEVE THIS IS THE SECOND GRAND CHEROKEE WE HAVE OWNED AND THE TRANSMISSION HAD FAILED. WE GOT RID OF OUR '95 GRAND CHEROKEE BECAUSE THE TRANSMISSION KEPT HESITATING, THE DEALER COULD NEVER SEEM TO FIND ANYTHING WRONG, OF COURSE. WE KNEW THIS CAR WAS A LEMON AND GOT THE DEALER TO GET US INTO A BRAND NEW GRAND CHEROKEE (1997). NOW 5 1/2 YEARS LATER THIS CAR'S TRANSMISSION HAS FAILED. JEEP NEEDS TO STEP UP TO THE PLATE AND GET THESE CARS FIXED! *LA
FUEL SYSTEM, GASOLINENovember 26, 2003
WHILE DRIVING, THE FUEL GAUGE INDICATED THE INCORRECT AMOUNT OF FUEL. AS A RESULT THE VEHICLE RAN OUT OF GAS WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NLM
SERVICE BRAKES, HYDRAULICNovember 20, 2003
WHILE APPLYING THE BRAKES, THE PEDAL WENT DOWN TO THE FLOOR. THE VEHICLE WAS TOWED TO GAS STATION. THE MECHANIC REPLACED ROTORS DUE TO CORROSION. *PH
FUEL SYSTEM, GASOLINENovember 20, 2003
ENGINE STALLS AT 70 MPH, STOP CAR RESTART, STALLS AGAIN. WITH FUEL TANK READING 1/2 OR BELOW,FILLED UP ONLY HELD 10 GALS. OK UNTIL IT GETS BELOW 1/2 TANK. KEEP ABOVE 1/2 TANK NO PROBLEMS. *LA
ENGINE AND ENGINE COOLINGNovember 17, 2003
EXHAUST MANIFOLD CRACKED. AS A RESULT OIL LEAKS INTO THE ENGINE COMPARTMENT. CONSUMER IS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK
FUEL SYSTEM, OTHERNovember 17, 2003
CONSUMER'S VEHICLE WAS GIVING INADEQUATE FUEL CONSUMPTION READINGS. AS A RESULT THE DRIVER RAN OUT OF GAS ON A COUPLE OF OCCASIONS. RECALL 97 V 194 000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
SERVICE BRAKES, HYDRAULICNovember 12, 2003
THE ROTORS ON MY 1997 JEEP GRAND CHEROKEE CONSISTENTLY WARP AFTER 6,000 TO 10,000 MILES. I HAVE OWNED MANY CARS AND HAVE ALSO WORKED ON MANY AND HAVE NEVER WITNESSED SUCH SHORT LIVING ROTORS. *LA
FUEL SYSTEM, GASOLINENovember 11, 2003
I OWN A 1997 JEEP GRAND CHEROKEE WITH A 6 CYLINDER ENGINE. WHENEVER THE GAS TANK IS 1/4 FULL OR BELOW, THE ENGINE STALLS OUT COMPLETELY WHEN I MAKE A LEFT TURN. IT APPEARS THAT BECAUSE THE GASOLINE IN THE TANK IS PUSHED TO THE RIGHT, THE FUEL INTAKE IS EITHER BLOCKED OR IS UNABLE TO ACCESS THE FUEL. IT APPEARS TO ME TO BE A DESIGN DEFECT BECAUSE I HAVE TALKED TO OTHER OWNERS WHO HAVE THE SAME PROBLEM. THIS IS EXTREMELY DANGEROUS. THIS VEHICLE (AND,I BELIEVE, ALL IN ITS CLASS) HAVE POWER STEERING, POWER BRAKES, ETC. TO LOSE POWER IN THE MIDDLE OF A TURN WHEN THE VEHICLE IS IN MOTION IS TO LOSE CONTROL. I HAVE NOT HAD AN ACCIDENT. I AM TERRIBLY AFRAID THAT I WILL. *AK
STRUCTURE,EQUIPMENTNovember 6, 2003
I HAVE A 1997 JEEP GRAND CHEROKEE AND THE PAINT IS JUST POPPING OFF THE TOP AS WELL AS SOME SPOTS ON THE HOOD. ALSO THE BUMPERS AND OTHER TRIM ON THE VEHICLE HAS THIS WHITE CHALKY RESIDUE ON IT AND NOTHING WILL MAKE IT GO AWAY. IS THERE ANY RECALLS FOR THIS TYPE DAMAGE OR WILL YOU FILE THIS COMPLAINT SO THERE WILL BE A RECALL. I ALSO HAD TO HAVE THE AC EVAPORATOR REPLACED AT MY EXPENSE. WHERE DO I GO TO GET MY REIMBURSEMENT SINCE I NOW KNOW THIS WAS A RECALL? *AK
FUEL SYSTEM, OTHEROctober 29, 2003
WHILE DRIVING FUEL GAUGE SHOWED THE WRONG FUEL LEVEL. THIS COULD HAVE CAUSED THE CONSUMER TO RUN OUT OF GAS WITHOUT WARNING. THE CONSUMER WAS HAVING THE SAME PROBLEM AS STATED IN RECALL 97V194000. DEALERSHIP WOULD NOT REPAIR VEHICLE BECAUSE THE VIN NUMBER WAS NOT INCLUDED.*AK
SEATSOctober 24, 2003
I WAS INVOLVED IN A SEVERE CAR ACCIDENT IN WHICH I WAS REAR-ENDED. I WAS AT A COMPLETE STOP WHEN I WAS HIT BY A TUNDRA AT 45-50 MPH. MY 1997 JEEP GRAND CHEROKEE WAS TOTALED AND MY SEAT (DRIVER'S SEAT) BROKE BACKWARDS ON IMPACT, WHICH RESULTED IN SEVERE BACK, NECK AND KNEE PAIN (DUE THE SEAT BACK BREAKING MY RIGHT KNEE HIT THE AREA UNDERNEATH THE STEERING WHEEL -SURGERY IS STILL PENDING; I AM ATTENDING PHYSICAL REHABILITATION 3X PER WEEK). *LA..UPDATED 10/30/13 *BF THE CONSUMER STATED THE VEHICLE ALSO BEGAN LEAKING GAS. UPDATED 11/4/2013 * JS
FUEL SYSTEM, OTHEROctober 17, 2003
RECALL 97V194000; WHILE DRIVING FUEL GAUGE INDICATED THAT TANK WAS HALF FULL EVEN THOUGH VEHICLE RAN OUT OF GAS. MECHANIC AT DEALERSHIP HAD REPLACED FUEL GAUGE TWICE. RUSSELL DODGE, 3500 WEST TENNESSEE ST, TALLAHASSEE FL 850575-4111.*AK
FUEL SYSTEM, GASOLINEOctober 12, 2003
VEHICLE'S FUEL GAUGE READ INCORRECTLY WHICH CAUSED THE VEHICLE TO STALL WHILE DRIVING. *PH WHILE DRIVING AT 45 MPH THE VEHICLE STARTED TO RUN ROUGH THEN DIED OUT. THE CONSUMER WAS UNABLE TO RESTART THE VEHICLE. THE CONSUMER ADDED TWO GALLONS OF GAS AND VEHICLE STARTED RIGHT UP. THE GAS TANK READ 1/4 FULL AND THERE WAS NO LOW FUEL WARNING. THE SECOND OCCURRENCE WAS LIKE THE FIRST EXCEPT IT OCCURRED ON THE HIGHWAY WHILE TRAVELING APPROXIMATELY 65 MPH. *PH *NLM
POWER TRAINOctober 6, 2003
VEHICLE WAS PARKED INSIDE OF THE GARAGE. THE DRIVER WENT OUT OF VEHICLE WHILE IT WAS RUNNING AND VEHICLE JUMPED OUT OF GEAR, CAUSING CONSUMER'S VEHICLE TO HIT ANOTHER VEHICLE INSIDE OF THE GARAGE. THE DEALER WAS AWARE OF THE PROBLEM.*AK
STEERINGSeptember 25, 2003
POWER STEERING PUMP BRACKET BROKE IN HALF MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. BECAUSE OF THE BROKEN BRACKET THE FAN BELT CAME OFF SO THERE WAS NO COOLING SYSTEM OR ALTERNATOR AND THE VEHICLE OVERHEATED ALMOST IMMEDIATELY. WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND HAD TO BE TOWED TO A REPAIR SHOP.
ENGINE AND ENGINE COOLINGSeptember 23, 2003
EXHAUST MANIFOLD BROKE AND ENGINE CAUGHT ON FIRE. DEALER NOTIFIED. *AK
EQUIPMENTSeptember 22, 2003
MULTIPLE FAILURES OF AIR CONDITIONING SYSTEM REQUIRING MORE THAN 4 TRIPS TO THE SERVICE SHOP THAT CULMINATED IN AN $840 COST TO REPLACE THE AIR CONDITIONING EVAPORATOR. *JB
FUEL SYSTEM, GASOLINESeptember 22, 2003
HAVING TROUBLE WITH STARTING THE CAR DUE TO WHEN CAR IS PARKED ON AN INCLINE THE CAR IS NOT GETTING ENOUGH GAS. WHEN DRIVING IT ALSO FEELS AS IF THE CAR IS NOT GETTING ENOUGH GAS EVEN WHEN THE TANK IS FULL. JUST FOUND SOMEONE THAT WILL CHANGE THE FUEL FILTER AND CHECK THE FUEL PUMP. EVERY OTHER PLACE HAS DENIED DOING THE JOB DUE TO THE FUEL FILTER AND FUEL PUMP IS ON TOP OF THE GAS TANK. *JB
SUSPENSIONSeptember 12, 2003
WHILE APPLYING THE BRAKES THERE WAS A LOUD THUMPING NOISE DUE TO A LOOSE AXLE SHAFT THAT WAS ATTACHED TO THE BRAKING SYSTEM. THE AXLES WERE MIS-BUILT WITH DRUM GUIDE BOSS THAT WERE TOO SHALLOW. *AK JEEP HAD A TSB THAT DESCRIBED THE PROBLEM. THIS ALLOWED THE ENTIRE BRAKE ASSEMBLY TO MOVE ABOUT FREELY AND CAUSED A THUMP NOISE. A MECHANIC ADVISED THE CONSUMER THAT IF NOT CORRECTED, THE BRAKES MAY LOCK UP WITHOUT WARNING. JEEP REFUSED TO COVER THE REPLACEMENT COSTS. *SCC *JB
SERVICE BRAKES, HYDRAULICSeptember 12, 2003
WHEN APPLYING THE BRAKES, A LOUD GRINDING NOISE CAN BE HEARD. THE DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE BUT HAS NOT FOUND A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH
SUSPENSIONSeptember 4, 2003
WHILE DRIVING THE WHEEL BEARING BROKE AND CAUSED THE RIGHT REAR WHEEL TO COME COMPLETELY OFF. *AK *SCC
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERSeptember 2, 2003
CONSUMER COMPLAINED ABOUT FUEL GAUGE AND FUEL TANK PROBLEMS. FUEL GAUGE INDICATED THAT TANK WAS FULL, WHEN IN REALITY IT HAD NO GAS. ALSO, THERE WAS RECALL 97V194000 CONCERNING FUEL TANK. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NO RECALL, AND THERE WAS NOTHING THEY COULD DO ABOUT IT.*AK
SUSPENSIONAugust 31, 2003
VEHICLE DRIVEN AT 60-65MPH ON FREEWAY, HIT SEVERAL BUMPS IN ROAD. VEHICLE FRONT RIGHT END BEGAN SHAKING LIKE HAD A BLOWN OUT TIRE. TOOK VEHICLE TO DEALERSHIP, CHECKED OUT, TOLD STEERING DAMPNER NEEDED REPLACED. REPLACED DAMPNER. DROVE 20 MILES, SAME PROBLEM OCCURRED. *AK
FUEL SYSTEM, GASOLINEAugust 29, 2003
I READ ABOUT THE RECALL OF THE FUEL SENSOR FAILING ON YOUR SITE. I CALLED CHRYSLER AND WAS TOLD THAT IT WAS NOT FOR MY VEHICLE. I HAVE A 1997 JEEP CHEROKEE AND I HAVE THIS SAME PROBLEM. IT HAS BEEN ACTING UP FOR THE LAST 4 YEARS. I HAVE RAN OUT OF GAS 3 TIMES ON THE INTERSTATE ALONE AND HAVE HAD TO CALL A GARAGE TO BRING ME GAS. I DO NOT UNDERSTAND THAT IF THEY KNOW THAT THERE IS A PROBLEM THAT THEY DO NOT FIX IT. DO I HAVE ANY OTHER RECOURSE?*AK
VEHICLE SPEED CONTROLAugust 22, 2003
WHILE DRIVING VEHICLE ACCELERATES WITHOUT APPLYING GAS, CAUSING VEHICLE TO BE UNCONTROLLABLE. *AK
AIR BAGSAugust 20, 2003
CROSSED INTO INTERSECTION AND HIT A VEHICLE BROADSIDE TRAVELING APROX 55MPH (I WAS ALMOST STOPPED). EXTENSIVE FRONT END IMPACT DAMAGE TO JEEP. WILL PROBABLY BE TOTALED. NEITHER DRIVER, OR PASSENGER AIRBAG DEPLOYED.*AK
FUEL SYSTEM, GASOLINEAugust 15, 2003
CONSUMER RECEIVED A RECALL LETTER 97V194000 CONCERNING THE FUEL LEVEL, BUT DEALER DID NOT RECOGNIZE THE LETTER. *AK THE FUEL WAS NOT RELIABLE. THE DEALER ADMITTED THAT THERE WAS A RECALL, BUT SAID THAT THE CONSUMER'S VEHICLE WASN'T INCLUDED. *SCC *JB
SERVICE BRAKES, HYDRAULICAugust 15, 2003
VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 00V136000 REPAIRS CONCERNING FRONT BRAKE ROTORS IN 2001. DEALER REPLACED FRONT ROTORS. ALSO FOUND THAT REAR ROTORS WERE BAD AND REPLACED THEM. AT 18,000 MILES LATER, FRONT AND REAR ROTORS HAD TO BE REPLACED DUE TO VEHICLE PULSATING WHEN APPLYING THE BRAKES. *AK
VEHICLE SPEED CONTROLAugust 7, 2003
WHILE REVERSING , VEHICLE SUDDENLY ACCELERATED AT A VERY HIGH SPEED AND IMPACTED A TREE. *PH
TIRESAugust 6, 2003
DRIVERS SIDE FRONT TIRES TREAD CAME ENTIRELY OFF WHILE DRIVING AT ABOUT 65 MILES PER HOUR. TIRES ARE FIRESTONE WILDERNESS AT IIIS SIZE 30.5 X 9.5 X 15 LT. *AK
FUEL SYSTEM, OTHERAugust 5, 2003
CONSUMER STATES THAT FUEL GAUGE IS NOT WORKING CORRECTLY.*AK
AIR BAGSAugust 1, 2003
THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN. DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE. THE CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM. HOWEVER, THE VEHICLE WAS NOT RECALLED DUE TO THE VEHICLE IDENTIFICATION NUMBER. *AK *TS
FUEL SYSTEM, GASOLINEAugust 1, 2003
ABOUT 6 MONTHS AFTER THE CONSUMER PURCHASED THE VEHICLE IT STALLED AND FAILED TO RESTART. CONSUMER PUSHED VEHICLE TO THE NEAREST GAS STATION AND FILLED THE GAS TANK AND THE VEHICLE STARTED. THE GAS GUAGE READ 1/3. CONSUMER STATED THERE WAS A RECALL ON THE FUEL SENDING UNIT BUT, THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *AK *TS *JB
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEJuly 31, 2003
ENGINE STALLS WHEN FUEL LEVEL IS 1/2 TO 1/4 FULL, ESPECIALLY SO WHEN MAKING TURNS. THERE ARE DOZENS AND DOZENS OF OTHER JEEP CHEROKEE OWNERS WHOM I HAVE SPOKE TO THAT ALSO HAVE THIS PROBLEM. JUST VISIT ANY OF THE JEEP OWNERS INTERNET MESSAGE BOARDS SUCH AS JEEPFORUM.COM, JEEPSUNLIMITED.COM, OR JEEPIN.COM AND DO A SEARCH. YOU WILL FIND A SUPRIZING NUMBER OF RESULTS. *PH
STEERING,SUSPENSIONJuly 29, 2003
RATTLING IN FRONT END OVER MINOR BUMPS. SHOCKS ALREADY REPLACED, FRONT-END CHECKS OUT BY MECHANIC. ALSO, POPPING AND SLIPPING OF FRONT-END INTO TURNS AT SLOW SPEEDS AND RIGHT AFTER A TURN. IT SOUNDS DANGEROUSLY LIKE FRONT-END IS GOING TO FALL APART. I HEARD IT'S EXPENSIVE AND EVERYTHING CHECKS OUT SO I DESPERATELY NEED HELP BEFORE I DISCARD THE VEHICLE ALTOGETHER.*AK
FUEL SYSTEM, GASOLINEJuly 28, 2003
WHEN THE GAS TANK WAS FILLED TO IT'S CAPACITY, GAS LEAKED FROM THE TOP SIDE OF THE TANK AND FILLED THE NOZZLE CONNECTION TO THE TANK. DAIMLER CHRYSLER REFUSED RESPONSIBILITY. *AK *SCC *JB
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERJuly 16, 2003
THE FUEL GAUGE READS OUT FALSE SIGNAL IF THE VEHICLE HAS A HALF OF TANK OR 3/4 OF TANK, WHILE TURNING LEFT VEHICLE WILL LOSE POWER. *AK
SEAT BELTSJuly 11, 2003
PART #5FM30LAZAG, SEAT BELT RETRACTOR FAILED TO OPERATE DURING AN ACCIDENT RESULTING IN THE PASSENGER HITTING THE WINDSHIELD. DEALER INDICATES THIS PART IS ON INDEFINITE BACK ORDER TO HIGH DEMAND. COMPLAINT FILED WITH CHRYSLER ON MAY 30, 2003 (REF 11309586). UNTIL TODAY, CHRYSLER HAS PROVIDED NO SERVICE OR EXPLANATION OF FAILURE. *AK
AIR BAGS,SEAT BELTSJuly 11, 2003
I WAS DRIVING 45MPH WHEN THIS VEHICLE ENTERED THE ROAD WITHOUT LOOKING THE TRAFFIC AND I HIT HER ON THE BACK WITH MY 1997 JEEP. THE PASSENGER SEAT BELT DIDN'T LOCK, CAUSING MY DAUGHTER GOING FORWARD AND INJURING HER NECK; PLUS BOTH AIR BAGS DIDN'T DEPLOY. *AK
FUEL SYSTEM, GASOLINEJuly 7, 2003
FUEL PUMP FAILURE. CAUSES LOSS OF POWER OR STALL OUT DURING ACCELERATION FOR PASSING, OR WHILE CLIMBING STEEP GRADES. OCCURS AFTER VEHICLE WARM-UP, WITH LOW FUEL TANK (LESS THAN HALF TANK), AND OFTEN WHILE MAKING A TURN.*AK
VEHICLE SPEED CONTROLJuly 3, 2003
THE VEHICLE WAS PARKED BUT RUNNING. WHEN THE DRIVER OPENED THE DOOR THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONSUMER REQUESTED REIMBURSEMENT FOR MEDICAL BILLS. *SCC *JB
VEHICLE SPEED CONTROLJune 26, 2003
THE VEHICLE WAS PARKED BUT RUNNING. WHEN THE DRIVER OPENED THE DOOR THE VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. *NLM. *AK CONSUMER SUSTAINED INJURIES FROM BEING DRAGGED. *TT *JB
ENGINE AND ENGINE COOLINGJune 26, 2003
WHILE DRIVING, THE "MANIFOLD EXHAUST" CRACKED. *AK
ENGINE AND ENGINE COOLINGJune 25, 2003
WHILE DRIVING ENGINE OVERHEATED DUE TO FAULTY RADIATOR. DEALER NOTIFIED, AND DID NOT WANT TO HONOR EXTENDED WARRANTY. *AK
POWER TRAINJune 25, 2003
PER CONSUMER PART FOR THE INADVERTENT MOVEMENT, RECALL 02V 053000 WILL NOT BE AVAILABLE IN A REASONABLE TIME.*AK
FUEL SYSTEM, GASOLINE,EQUIPMENTJune 24, 2003
WHEN THE GAS TANK WAS 1/4 FULL AND COMPUTED MILES READ MORE THEN 50 MILES LEFT, WE RAN OUT OF GAS. THE CAR STOPPED WORKING AND COMPLETELY SHUT OFF DUE TO RUNNING OUT OF GAS. *JB
ELECTRICAL SYSTEMJune 19, 2003
WIRE HARNESS HAS BURN MARKS DUE TO EXCESSIVE HEAT FROM THE ENGINE. DEALER NOTIFIED. *AK
EQUIPMENTJune 17, 2003
AC DRAIN HAS STOPPED UP 4 TIMES OVER THE LIFETIME OF THE CAR RESULTING IN LOTS OF WATER TO OVERFLOW ON THE CARPET OF THE CAR CAUSING DAMAGE TO THE CARPET. ACCORDING TO THE SERVICE DEALER, "THE DRAIN MAY CLOG UP AT ANY TIME." WHAT IS THE PROBLEM WITH THIS DRAIN? I'VE NEVER HAD A CAR DO THAT BEFORE. *JB
SERVICE BRAKES, HYDRAULICJune 12, 2003
1997 JEEP GRAND CHEROKEE DEFECTIVE BRAKE ROTORS ARE DEFECTIVE. *MR THE CONSUMER HAD A PROBLEM WITH THE BRAKE ROTORS IN WHICH THEY WERE REPLACED, THEN SIX MONTHS LATER RECEIVED A LETTER OF THE POTENTIAL PROBLEM, SO THE CONSUMER FORWARDED THE BILL TO CHRYSLER AND HASN'T BEEN REIMBURSED. THE CONSUMER HAS REQUESTED COMPENSATION FOR REPAIR COST. *SCC *JB
VISIBILITYJune 2, 2003
ANTI-GLARE CHROMATIC FLUID IS LEAKING FROM DRIVER'S SIDE MIRROR DUE TO A DEFECTIVE SEAL IN THIS MIRROR CAUSING POOR VISION PROBLEMS. DEALER QUOTING $440.00 TO REPAIR THIS SAFETY ISSUE. BELIEVE THIS PROBLEM SHOULD BE CONSIDERED A SAFETY ISSUE SINCE IT IS EFFECTING DRIVER'S VISON OF ONCOMING TRAFFIC DURING LANE CHANGES DURING BACKING OF THE VEHICLE.*AK
PARKING BRAKEMay 27, 2003
THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED WHEN THE VEHICLE SUDDENLY ROLLED AND WENT INTO A LAKE. *NLM. *AK
POWER TRAINMay 27, 2003
WHILE DRIVING THE GEARS BECAME STUCK AND THE VEHICLE STARTED TO BLOW SMOKE. *NLM. *AK
SERVICE BRAKES, HYDRAULICMay 22, 2003
THE ANTI-LOCK BRAKE SYSTEM WAS INOPERATIVE. *JB
FUEL SYSTEM, GASOLINEMay 16, 2003
THE SENDING UNIT GAVE FALSE READINGS. WHEN THE GAS GAUGE SHOWED 1/2 A TANK OF GAS THERE WAS EITHER MORE OR LESS THAN INDICATED. *NLM
ENGINE AND ENGINE COOLINGMay 9, 2003
WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT, AND THEN SMOKE EMITTED FROM UNDER THE HOOD AND THE VEHICLE HAD TO BE TOWED. *JB
SERVICE BRAKES, HYDRAULICMay 7, 2003
THE BRAKES MADE NOISE WHEN APPLIED AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *NLM
FUEL SYSTEM, GASOLINEMay 7, 2003
THE FUEL GAUGE READ INACCURATELY. *NLM
SEAT BELTSMay 5, 2003
ON MY 1997 JEEP GRAND CHEROKEE, THE DRIVER'S SIDE SEAT BELT HAS UNLATCHED WHILE I HAVE BEEN DRIVING OVER 25 TIMES. THIS IS ON SMOOTH, STRAIGHT ROADS. I BELIEVE THIS POSES A SERIOUS RISK TO LIFE AND WOULD LIKE JEEP TO RECALL AND REPAIR THE BELTS. *JB
POWER TRAINApril 29, 2003
THE VEHICLE WAS PARKED BUT STILL ON WHEN SUDDENLY THE VEHICLE SLIPPED INTO THE REVERSE GEAR AND ACCELERATED. *NLM
TIRESApril 19, 2003
TO WHOM EVER I AM SPEAKING TOO, I RECENTLY PURCHASED A VEHICLE AT A LOCAL PUBLIC AUCTION. IT HAS THE FIRESTONE WILDERNESS R15 TIRES THAT WERE ON THE RECALL. I WAS WONDERING IF I CAN STILL GET THE RECALL, AND GET NEW TIRES. THESE TIRES ARE NOT SAFE, AND I ENCOUNTER A BUMPY RIDE. THE VEHICLE I BOUGHT IS A JEEP GRAND CHEROKEE, AND THE CAR WAS A THEFT RECOVERY, SO THE FIRESTONE TIRES WERE ON THE CAR, SO NO RECALL COULD OF BEEN DONE. THE TIRES MAY STILL BE DANGEROUS, AND I WAS WONDERING WHAT TO DO TO GET NEW ONES. THANKS, I WOULD BE THANKFUL TO HEAR BACK FROM YOU. *JB
FUEL SYSTEM, GASOLINEApril 7, 2003
THE PLASTIC GAS TANK WAS DEFECTIVE WHICH CAUSED THE FUEL PUMP TO FAIL. *TS *JB
FUEL SYSTEM, GASOLINEApril 4, 2003
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS THE RECALL ON THE FUEL TANK, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
TIRESApril 2, 2003
THE LEFT FRONT TIRE EXPERIENCED TREAD SEPARATION, WHICH CAUSED EXTENSIVE DAMAGE TO THE LEFT FRONT END. *JB
ENGINE AND ENGINE COOLINGMarch 26, 2003
CRACKED EXHAUST MANIFOLD BECAUSE OF POOR SUPPORT (MANUFACTURER PROBLEM)*JB
SERVICE BRAKES, HYDRAULICMarch 17, 2003
WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR, CONSEQUENTLY, THE CONSUMER HAD TO CRASH INTO A HOUSE TO GET THE VEHICLE TO STOP. *JB
SERVICE BRAKES, HYDRAULICMarch 17, 2003
WHEN THE BRAKES WERE APPLIED, THE PEDAL WENT ALL THE WAY TO THE FLOOR, CONSEQUENTLY THE CONSUMER HAD TO CRASH INTO A HOUSE TO GET THE VEHICLE TO STOP. *JB
SERVICE BRAKES, HYDRAULICMarch 17, 2003
WHEN THE BRAKES WERE APPLIED, THE PEDAL WENT ALL THE WAY TO THE FLOOR, WHICH RESULTED IN NO BRAKES, CONSEQUENTLY THE CONSUMER HAD TO CRASH INTO A HOUSE TO GET THE VEHICLE TO STOP. *JB
FUEL SYSTEM, GASOLINEMarch 11, 2003
THE FUEL GAUGE DID NOT WORK CORRECTLY. *JB
FUEL SYSTEM, GASOLINEFebruary 27, 2003
WAS DRIVING ON HIGHWAY AT 60 MPH WHEN VEHICLE CUT OUT. FUEL GUAGE READ 1/4 TANK, BUT VEHICLE WOULD NOT RESTART. VEHICLE WAS TOWED TO DEALER WHO SAID THE FUEL SENDING UNIT WAS BAD. ALTHOUGH THERE WAS A RECALL FOR THIS TYPE OF FAILURE, DEALER SAID VEHICLES MADE IN 8/96 WERE NOT COVERED UNDER RECALL. CALLED CHRYSLER, BUT THEY WOULD NOT PAY FOR REPAIRS.*JB
STEERINGFebruary 26, 2003
THE BOLT IN THE STEERING GEAR BOX FELL OUT WHILE DRIVING.*AK *JB
SERVICE BRAKES, HYDRAULICFebruary 26, 2003
THE ROTORS FAILED ON THE VEHICLE.*DT *JB
FUEL SYSTEM, GASOLINEFebruary 24, 2003
THE FUEL GAUGE DID NOT READ THE CORRECT AMOUNT OF FUEL IN TANK. WHICH WAS DUE TO A DEFECTIVE FUEL SENDING UNIT ON TANK. RELATED RECALL 97V194002, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB
POWER TRAINFebruary 18, 2003
I AM HAVING PROBLEMS WITH MY 1997 JEEP GRAND CHEROKEE,I HAVE READ SEVERAL OTHER OWNERS ,THAT ARE HAVING THE SAME PROBLEMS WITH COLD WEATHER SHIFTING OF THE TRANSMISSION AND ALSO GROWLING IN REAR END WHEN BACKING.HOWEVER I AM CONVINCE THAT THIS IS A COMPANY DEFAULT.PLEASE CONTACT ME AS SOON AS POSSIBLE .
ENGINE AND ENGINE COOLINGFebruary 12, 2003
THE INTAKE MANIFOLD FAILED. *JB *SCC
FUEL SYSTEM, GASOLINEFebruary 12, 2003
97 V 194 000/FUEL LEVEL SENDING UNIT: THE VEHICLE WAS NO LONGER OPERATIVE, BECAUSE THE FUEL SENDING UNIT FAILED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB
FUEL SYSTEM, GASOLINEFebruary 12, 2003
97 V 194 000/FUEL LEVEL SENDING UNIT: THE VEHICLE WAS NO LONGER OPERATIVE BECAUSE THE FUEL SENDING UNIT FAILED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB
ENGINE AND ENGINE COOLINGFebruary 11, 2003
THE MANIFOLD CRACKED. *JG *JB
LATCHES/LOCKS/LINKAGESFebruary 10, 2003
THE HOOD LATCH FAILED WHICH CAUSED THE HOOD TO OPEN, HIT THE ROOF AND CRACKED THE WINDSHIELD.*JB RELATED INVESTIGATION EA-02-029.
FUEL SYSTEM, GASOLINEFebruary 10, 2003
NAR 02/25/2003. THE CONSUMER HAD THE FUEL SENDING FIXED BEFORE A RECALL WAS ISSUED. WHEN THE CONSUMER CALLED TO INQUIRE ABOUT REIMBURSEMENT, HE WAS TOLD HIS VEHICLE WAS NOT INCLUDED. *JB
FUEL SYSTEM, GASOLINEJanuary 31, 2003
FUEL PUMP GOES OUT WITHOUT WARNING MAKING VEHICLE UNDRIVEABLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
SEATSJanuary 31, 2003
DRIVER'S SEAT HEATER FELT VERY HOT IN ONE SPOT. THIS CONTINUED FOR SEVERAL WEEKS BEFORE THE SEAT HEATER STOPPED WORKING. I HAVE HEARD OF OTHER INCIDENTS WHERE THERE WERE BURN MARKS IN THE SEAT , BUT I THIS CASE THERE APPEARS TO BE NONE. I CONTACTED DAIMLER CHRYSLER WHICH REFUSED TO DO ANYTHING DESPITE THE FACT THAT THIS PROBLEM OCCURED TWO YEARS AGO AND WAS REPAIRED AT MY EXPENSE.
FUEL SYSTEM, GASOLINEJanuary 29, 2003
GAS GAUGE DIDN'T PROPERLY INDICATE VEHICLE'S FUEL LEVEL. THREE DEALERS DIAGNOSED DEFECT AS THE FUEL SENDING UNIT LOCATED WITHIN THE FUEL TANK. RELATED RECALL 97V194000. CONSUMER'S V.I.N. WAS NOT INCLUDED. PH
FUEL SYSTEM, GASOLINEJanuary 29, 2003
AFTER SEVERAL MONTHS I HAVE DISCOVERED THAT THERE WERE THREE (3) RECALLS FOR A DEFECT FUEL GAUGE/FUEL PUMP. NHTSA CAMPAIGN # 97V194000, NHTSA CAMPAIGN # 97V194001 AND NHTSA CAMPAIGN # 97V194002. CHRYSLER CLAIMS THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I HAVE A 1967 JEEP GRAND CHEROKEE LOREDO. VIN #[XXX] REPAIRS COST $641.56 I FEEL THAT THIS AMOUNT SHOULD BE REIMBURSED TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGSJanuary 26, 2003
DRIVERS SIDE AIR BAG FAILED TO DEPLOY
SERVICE BRAKES, HYDRAULICJanuary 22, 2003
PROBLEMS WITH FRONT BRAKES GRINDING. NAR 1/22/2003 THE CONSUMER HAD PROBLEMS STOPPING. THE PROBLEM WAS DIAGNOSED AS 2 BAD FRONT BRAKE DISC ROTORS AND 2 BAD FRONT BRAKE CALIPERS. WHEN THE CONSUMER DID SOME RESEARCH, HE DISCOVERED DAIMLER CHRYSLER HAD ISSUED A RECALL AND NOW THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
ENGINE AND ENGINE COOLINGJanuary 13, 2003
CONSUMER STATED WHEN TURNING VEHICLE OFF, THE COOLING FAN CONTINUED TO RUN UNTIL BATTERY WAS DRAINED COMPLETELY WHICH CAUSED VEHICLE TO BE UNDRIVEABLE.*JB
FUEL SYSTEM, GASOLINEJanuary 9, 2003
THE CONSUMER RECEIVE A RECALL FOR THE FLOOR SHIFTER JAN 2002. THE MECHANIC WENT INTO HER FUEL LINE CAUSING THE VEHICLE TO START PREMATURELY. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. *NLM
EQUIPMENTJanuary 8, 2003
CONSUMER STATES THAT VEHICLE'S FUEL GAUGE DOESN'T READ CORRECTLY AND STALLS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT
POWER TRAINJanuary 7, 2003
TRANSMISSION FLUID LEAKED FROM THE COOLER HOSE WHICH CAUSED THE VEHICLE TO SMOKE. TS SCC
ENGINE AND ENGINE COOLINGJanuary 1, 2003
1997 JEEP CHEROKEE. EHAUST MANIFOLD CRACK. I HAVE FRIENDS WHO OWN 98 AND 99 CHEROKEE'S WITH THE SAME PROBLEM. DEALER STATES IT IS COMMON. MAKES FOR HARD STARTING POOR FUEL MILLAGE AND A FIRE HAZARD. VERY EXPENSIVE FIX. SHOULD BE A RECALL.
POWER TRAINDecember 30, 2002
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.
FUEL SYSTEM, OTHERDecember 18, 2002
AFTER RECALL REPAIRS 97V194002 ON FUEL TANK SENDING UNIT HAS BEEN PERFORMED CONSUMER WAS STILL HAVING THE SAME PROBLEMS. TS. *AK
SERVICE BRAKES, AIRDecember 10, 2002
HAVING PROBLEM WITH REAR AND FRONT BRAKES SQUEAKING ALL THE TIME CONSIDEREING THEY ARE BOTH NEW, ONE FROM A RECALL AND ONE FROM A BRAKE SERVICE CENTER. DT
FUEL SYSTEM, GASOLINEDecember 9, 2002
WHEN CONSUMER FUELED VEHICLE, THE GAUGE READING INDICATED THAT TRUCK HAD MORE FUEL THAN IT ACTUALLY DID. RELATED RECALL 97V194000 CONSUMER'S V.I.N. NOT INCLUDED. PH *TT *JB
FUEL SYSTEM, GASOLINEDecember 6, 2002
THE GAS GAUGE OCCASIONALLY DROPPED TO EMPTY AND THE BUZZER WOULD SOUND, CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THERE WAS A RECALL, HOWEVER VEHICLE WAS NOT INCLUDED DUE TO THE VIN. TS *JB
FUEL SYSTEM, GASOLINEDecember 3, 2002
CONSUMER STATES THAT FUEL GAUGE WAS READING TANK LEVEL INCORRECTLY. THEN ONE DAY WHILE DRIVING THE FUEL PUMP FAILED CAUSING VEHICLE TO STALL. TS CONSUMER TRIED TO START THE VEHICLE, IT SPURTED THEN DIED. *JG *JB
STEERINGNovember 27, 2002
CONSUMER STATED THAT WHEN VEHICLE WAS IN PARK ON A HILL THE VEHICLE CAME OUT OF PARK CAUSING THE VEHICLE TO ROLL BACK. DEALER NOTIFIED. TS
POWER TRAINNovember 27, 2002
THE CONSUMER STATES THAT HE HAD TAKEN HIS VEHICLE IN TO THE DEALER, AND EXPLAINED THAT HE WOULD PLACE THE VEHICLE IN PARK, AND IT STILL MOVED BACKWARDS. THE CONSUMER WAS TOLD THAT HE NEEDED A NEW TRANSMISSION AND WAS GIVEN A PRICE OF 2600.00 ALONG WITH ANOTHER 127.00 FOR THE DIAGNOSTIC COST. THE CONSUMER THEN RECIEVED A RECALL NOTICE FROM THE DEALER, WHICH WAS TO INSTALL A SECONDARY DETENT SYSTEM ONTHE VEHICLES FLOOR SHIFTER. (WHEN THE SHIFTER ISN'T PLACED FULLY INTO THE PARK POSITION AND LEAVES THE ENGINE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE)-COULD INJURE THOSE IN AND/OR NEAR THE VEHICLE. NHTSA # 02V053000. THE CONSUMER DEMANDS THE MONIES SPENT ON THE REPAIR BE RETURNED. *SCC
POWER TRAINNovember 27, 2002
THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE RECALL 02V-053 PERFORMED FOR THE SHIFTER LEVER, AFTER THE INSTALLATION WAS COMPLETED, THE CONSUMER NOTICED THE SHIFTER WAS STIFF BUT LEFT THE DEALER ANYWAY. THE CONSUMER STATED THAT SHE COULDN'T DRIVE THE VEHICLE LIKE THIS. THE CONSUMER CALLED JEEP EAGLE AND WAS TOLD THAT MAYBE IT NEEDED FURTHER ADJUSTMENT. THE CONSUMER HAD GONE BACK TO THE SERVICE DEPARTMENT WHO HAD PERFORMED THE RECALL, AND WAS TOLD THAT EVERYTHING WAS CORRECT. THE CONSUMER WAS GIVEN THE OPTION TO REMOVE THE RECALL AND RETURN THE VEHICLE TO ITS ORIGINAL CONDITION. (THE CONSUMER COULDN'T IMAGINE USING TWO HANDS TO SHIFT, SO SHE OPTED FOR THE CHANGE) THE CONSUMER PICKED UP THE VEHICLE LATER AND THEN NOTICED THAT IT IS NOW LOOSE COMPARED TO ITS ORIGINAL CONDITION. THE CONSUMER(S) WERE TOLD THAT WHAT THEY PERCEIVED AS LOOSE WAS COMPLETELY FUNCTIONAL AND OKAY TO DRIVE. THE CONSUMER(S) HAVE HAD A NUMBER OF CONCERNS WITH THE STIFF SHIFTING RELATED TO THE RECALL. *SCC *JB
LATCHES/LOCKS/LINKAGESNovember 20, 2002
CONSUMER STATES THAT THE HATCHBACK DOOR WILL NOT OPEN. DEALER NOTIFIED REPAIRED AND REPLACED. TS
AIR BAGSNovember 19, 2002
WHILE TRAVELING ABOUT 35MPH ON THE HIGHWAY HE T-BONE ANOTHER VEHICLE. AND THE DUAL AIRBAG DIDN'T DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
ENGINE AND ENGINE COOLINGNovember 15, 2002
THE VEHICLE STALLED ON 3 SEPARATE OCCASIONS. TS *JB
EQUIPMENTNovember 14, 2002
AIR CONDITIONER NOT BLOWING COLD, FREON RECHARGED BY AUTO DEALER, ONE YEAR LATER. THE SAME PROBLEM, WAS TOLD VERY EXPENSIVE TO FIX, AND IT WAS CHEAPER TO RECHARGE EVERY YEAR. RECHARGED AGAINJUNE 2001, AND AGAIN ON JUNE 2002. TALKING WITH OTHER JEEP OWNERS, THEY HAD THE SAME PROBLEM. IT DOESN'T SEEM NORMAL THAT THE EVAPORATOR IN A 3 YEAR OLD JEEP SHOULD FAIL. I HAVE OWNED CHRYSLER PRODUCTS FOR 20 YEARS & NEVER HAD THIS PROBLEM. I SHOULD HAVE REACTED SOONER, BUT I FIGURED IT WAS OUT OF WARRANTY, AND NOW I HAVE LEARNED OF OTHERS WITH THE SAME PROBLEM. DT
STEERINGNovember 12, 2002
TOOK IN TO DELAER FOR A RECALL B02 SECONDARY DETENT SYSTEM ON FLOOR SYSTEM, AFTER RECALL WAS PERFORMED, NOW THERE IS A SHIMMEY THAT WAS NOT THERE BEFORE RECALL WAS DONE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
POWER TRAINNovember 7, 2002
CONSUMER ADVISED THAT VEHICLE WAS IDLING IN PARK, BUT SLIGHTLY ROLLED BACKWARD. CONSUMER VISITED DEALER TO ADVISE OF INCIDENT. DEALER INFORMED CONSUMER THAT VEHICLE NEEDED NEW TRANSMISSION AND REPLACED FOR CONSUMER, BUT DID NOT MENTION CURRENT RECALL 02V053000. CONSUMER THEN RECEIVED RECALL NOTICE AND CONTACTED MANUFACTURER. MANUFACTURER ADVISED CONSUMER THAT DEALER RECORDED RECALL 02V053000 BEING REMEDIED ON 10/27/02 THE SAME TIME VEHICLE'S TRANSMISSION WAS BEING REPLACED. TS THE TRANSMISSION WAS NEVER REPLACED, BUT CONSUMER PAID FOR A REPLACED TRANSMISSION. *JG
FUEL SYSTEM, GASOLINEOctober 30, 2002
THE GAS GAUGE WOULD READ FULL WHEN THERE WAS NO GAS IN THE TANK, CONSUMER WAS INFORMED BY DEALERSHIP THERE WAS A RECALL, HOWEVER VIN WAS NOT INCLUDED. TS *JB
LATCHES/LOCKS/LINKAGESOctober 30, 2002
WHILE DRIVING THE HOOD UNLOADS OBSTRUCTING THE DRIVERS VIEW AND DAMAGING THE VEHICLES HOOD. *TS *NLM
ENGINE AND ENGINE COOLINGOctober 30, 2002
WHILE THE VEHICLE WAS IN PARK WITH ENGINE RUNNING. CONSUMER STATES THE VEHICLE SUDDENLY STARTED ROLLING BACKARDS CONSUMER MANAGED TO JUMP IN AND STOP VEHICLE. TOOK TO DEALER, DEALER IS REPLACING THE FLOOR SHIFTER. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
LATCHES/LOCKS/LINKAGESOctober 29, 2002
HOOD FLEW OPEN AT 70 MPH, CONSUMER WAS ABLE TO PULL OVER SAFELY. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
ENGINE AND ENGINE COOLINGOctober 29, 2002
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS
SERVICE BRAKES, HYDRAULICOctober 28, 2002
BEFORE CONSUMER PURCHASED THE VEHICLE, THE ROTORS AND PADS HAD BEEN REPLACED. CONSUEMR RECEIVED A RECALL NOTICE REGARDING THE ROTORS AND PADS AND HAD THEM REPLACED AGAIN PER RECALL STANDARDS. IN JUNE OF 2001, CONSUMER NOTICED A PULSING IN THE BRAKES. THE BRAKES WERE WORN, THE ROTORS WERE REPLACED AND THE PADS CHANGED. IN SEPTEMBER OF 2002, THERE WAS A HEAVY PULSING AND A GRINDING NOISE DURING BRAKING. CONSUMER WAS TOLD THE PADS WERE COMPLETELY WORN AWAY AND METAL WAS GRINDING AGAINST METAL. *JG
STRUCTUREOctober 24, 2002
I READ IN THE PAPER YOU WERE INVESTIGATING HOODS OPENING ON 1997 JEEP GRAND CHEROKEES. MY JEEP HOOD CAME OPEN WHILE I WAS DRIVING DOWN I-65 IN ALABAMA APPROXIMATELY AT THE DATE LISTED IN THE QUESTIONAIRE. THAT DATE IS AN ESTIMATE. I WAS DRIVING AT ABOUT 65 MPH WHEN THE HOOD POPPED UP, PARTIALLY OBSCURING MY VISION. I WAS NEAR AN EXIT, SO I MANAGED TO SAFELY GET OFF THE ROAD AND STOP AND RE-LATCH THE HOOD. AT THE TIME I THOUGHT I MUST HAVE NOT CLOSED IT PROPERLY AFTER CHECKING THE OIL, BUT NOW THAT I KNOW THERE IS AN INVESTIGATION UNDERWAY I THOUGHT IT WAS WISE TO REPORT THIS INCIDENT ANYWAY. I CAN NOT CONFIRM OR DENY THAT I IMPROPERLY CLOSED THE HOOD BEFORE THIS INCIDENT I JUST DON'T REMEMBER. DT
STRUCTUREOctober 23, 2002
CONSUMER STATES THAT WHILE DRIVING THE HOOD POPPED OPEN, CAUSING POOR VISIBILTY, ALMOST CAUSING AN ACCIDENT. DEALER CONTACTED. MR
FUEL SYSTEM, GASOLINEOctober 21, 2002
CONSUMER STATES WHILE DRIVING AND WITH NO WARNING THE FUEL INDICATOR WILL READ THE WRONG READING AND THE CONSUMER WILL THINK THERE IS MORE GAS IN THE VEHICLE. DEALER NOTIFIED TS. CONSUMER WAS INFORMED THERE WAS A RECALL, HOWEVER VEHICLE DID NOT APPLY.*JB
FUEL SYSTEM, GASOLINEOctober 16, 2002
THE VEHICLE HAS EXPERIENCED SYMPTOMS OF RECALL 97V-194000 WHICH IS FOR THE FUEL LEVEL SENDING UNIT. THE DEALER WAS NOT WILLING TO REPAIR THIS PROBLEM. *MR *NLM
FUEL SYSTEM, GASOLINEOctober 8, 2002
PROBLEMS WITH GAS GAUGE. CONSUMER FEELS UNSAFE DRIVING LONG DISTANCES. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
POWER TRAINOctober 8, 2002
MR
FUEL SYSTEM, GASOLINESeptember 23, 2002
WHILE MAKING A LEFT TURN TRAVELING 10 MPH AND WITHOUT ANY INDICATION VEHICLE WOULD STALL. DEALER HAS BEEN CONTACTED, AND NOTICED FUEL SENSOR NEEDED TO BE REPLACED. MAKE/ MODEL AND YEAR HAD A RECALL ON THIS PROBLEM. PLEASE PROVIDE FURTHR INFORMATION.AK
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAINSeptember 17, 2002
REAR AXLE BEARINGS REPLACED TWICE NOW. BRAKE ROTOR WARPAGE A DIRECT RESULT OF CALIPER DESIGN. REPLACED ROTORS WITH AFTER MARKET AND STILL WARPED. REPLACED CALIPERS WITH AFTER MARKET AND NEEDED $115.00 REPAIRS TO ROTORS THAT HAD 8000 MILES ON THEM. ENGINE OIL LEAK AND ODOR FROM MANIFOLD GASKET LEAK AT FRONT OG ENGINE. DOOR CHECK ROLLER ON DRIVERS DOOR BROKE OFF COMPLETELY. MAY NOT BE A WARRANTY REPAIR. WILL INVOKE LEMON LAW IF REAR BEARINGS FAIL ANOTHER TIME. CHRYSLER BUILT A REAL PIECE OF GARBAGE!!!
POWER TRAINSeptember 12, 2002
WHILE TRAVELING HEARD NOISE COMING FROM REAR OF VEHICLE. VEHICLE WAS SERVICED, TECHNICIAN NOTICED REAR DIFFERENTIAL NEEDED TO BE REPLACED. PLEASE PROVIDE INFORMATION.*AK
FUEL SYSTEM, OTHERSeptember 11, 2002
RECALL 97V194001; FUEL THANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVERTIME,INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN ACTUALLY PRESENT. THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO THE VIN AND MANUFACTURING DATE.*AK
STEERINGSeptember 9, 2002
WHILE DRIVING AND WITHOUT WARNING POWER STEERING PULLEY AND SHAFT DICONNECTED FROM POWER STEERING PUMP, CAUSING COMPLETE POWER STEERING FAILURE. *AK *YH
EQUIPMENTSeptember 7, 2002
I CONTACTED THE DEALER FOR THE EVAPORATOR/CONDENSER PROBLEM ON THE AIR CONDITIONER ON THE VEHICLE- THE CUSTOMER SERVICE REP. AT CHRYSLER TOLD ME THAT THE MILEAGE WAS TOO HIGH AND THERE IS NOTHING HE CAN DO FOR ME- BUT HE IMMEDIATELY TRIED TO SELL ME A NEW VEHICLE AT A "SPECIAL PRICE". THIS IS THE 3RD TIME THAT JEEP/ DAIMER CHRYSLER HAS FAILED TO COVER ANYTHING UNDER THE RECALL CONDITIONS. THE FIRST TIME WAS A BRAKE PROBLEM THAT I CLEARLY STATED WAS A MFG. DEFECT- THEY INSISTED THAT IT WAS MY DRIVING HABITS, PAID OUT OF POCKET FOR THE REPAIR. 2ND PROBLEM WAS A WIRING HARNESS PROBLEM THAT THE DEALER HAD PROBLEMS FINDING AND THEN ATTEMPTED TO CHARGE $$$$ FOR THE REPAIR- AGAIN OUT OF POCKET REPAIR FOR WHAT I FEEL WAS A MFG. DEFECT OR OVERSIGHT ON THE WIRING HARNESS ASSEMBLY. SO I WILL DEFINITELY MAKE THIS MY LAST CHRYSLER/JEEP PURCHASE FOR ME AND MY FAMILY.*AK
FUEL SYSTEM, OTHER,POWER TRAINSeptember 6, 2002
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL GAUGE INDICATOR WILL JUMP AROUND, READING THE WRONG GAS LEVEL. DEALER NOTIFIED. *AK CONSUMER ALSO STATED THE VEHICLE HAS MOVED FOWARD WHEN PLACED IN PARK.*JB
ENGINE AND ENGINE COOLINGSeptember 2, 2002
WHILE DRIVING, CONSUMER STATED THAT THE VEHICLE BEGAN TO BOG DOWN SO HE PULLED OVER, CONSUMER THEN NOTICED VEHICLE WAS ON FIRE, OHIO TRAFFIC CRASH REPORT. *SLC
ELECTRICAL SYSTEM,EQUIPMENTAugust 30, 2002
MY GUESS IS THE WATER BUILD UP FROM THE A/C EVAPORATOR IS CAUSING SOME KIND OF SHORT TO THE LEFT TURN SIGNAL, HORN, AND RADIO
FUEL SYSTEM, OTHERAugust 15, 2002
FUEL SENDING UNIT IS NOT WORKING PROPERLY. WHILE DRIVING VEHICLE WILL SHUT OFF WITHOUT ANY NOTICE.*AK
VEHICLE SPEED CONTROLAugust 14, 2002
WHEN AT A STOP BRAKE APPLIED, ENGINE WILL INTERMITTENTLY REV, AND VEHICLE WILL START TO ACCELERATE. CONSUMER HAS TO APPLY BRAKE HARD TO STOP VEHICLE. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
FUEL SYSTEM, GASOLINEAugust 13, 2002
FUEL SENDING UNIT WILL READ THAT THE CONSUMER HAS GAS, BUT THE CONSUMER DOES NOT, AND WILL RUN OUT OF GAS WHILE DRIVING. DEALER NOTIFIED. *AK THE CONSUMER HAD RAN OUT OF GAS DURING RUSH HOUR-GOING 35MPH. THE GAS GAUGE STILL SHOWS 1/2 OF TANK. (THE CONSUMER HAS TO WATCH THE MILEAGE IN ORDER TO DETERMINE WHEN HE NEEDS GAS, AND IS CONCERNED OF GRANDSON BEING INJURED) THE MANUFACTURER IS AWARE. SCC
FUEL SYSTEM, GASOLINEAugust 13, 2002
FUEL-SENDING UNIT WILL READ THAT CONSUMER HAS GAS, HOWEVER THE VEHICLE DOES NOT REALLY HAVE ANY, AND WILL RUN OUT OF GAS WHILE DRIVING. DEALER NOTIFIED.*AK *YH
SERVICE BRAKES, HYDRAULICAugust 12, 2002
ABS LIGHTS COME ON AND STAY ON. ABS ACTIVATES ON DRY PAVEMENT. WHEN BRAKES ARE APPLIED THEY DON'T HOLD.*AK DEALER REPLACED THE RIGHT REAR WHEEL SENSOR, HOWEVER PROBLEM STILL OCCURS. *SLC
SERVICE BRAKES, HYDRAULICAugust 12, 2002
ABS LIGHT FLASHES OFF AND ON. HAD BRAKES CHECKED OUT. BRAKE PUMP MOTOR WAS FAILING, WHICH WOULD CAUSE VEHICLE TO HAVE NO BRAKES.DEALER CONTACED.*AK
AIR BAGS,ELECTRICAL SYSTEMAugust 7, 2002
HORN STUCK "ON" APROXIMATELY 6 TIMES OVER THE PAST YEAR.DEALER STATES BAD HORN CONTACTS.HAD HORN CONTACTS REPLACED IN STEERING WHEEL,DEALER SAYS DEFECTIVE AIRBAG PROHIBITS HORN FROM WORKING.HORN NOW STAYS "ON" ALL THE TIME.DEALER WANTS $700.00 TO REPLACE DEFECTIVE AIR-BAG.IN THE PROCESS OF CONTACTING CHRYSLER HOME OFFICE.
POWER TRAINJuly 29, 2002
WHILE IN PARK VEHICAL JUMPED OUT OF GEAR INTO REVERSE, CAUSING INJURIES.*AK
ENGINE AND ENGINE COOLINGJuly 29, 2002
AFTER RETURNING FROM THE GROCERY STORE, I PARKED THE CAR IN THE DRIVEWAY. 30 MINUTES LATER, I LOOKED OUT THE WINDOW TO SEE BLACK SMOKE COMING OUT OF THE HOOD AND THE TOP OF THE HOOD WAS BLACK & BLISTERED. WE DIALED 911 TO REPORT THIS AND THE CITY OF NORTHAMPTON, MA SENT THE FIRE DEPARTMENT AND POLICE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED THEY WERE UNABLE TO OPEN THE HOOD RELEASE BECAUSE IT HAD BEEN MELTED BY THE HEAT. THEY FORCIBLY OPENED THE HOOD AND HOSED DOWN THE ENGINE COMPARTMENT UNTIL IT HAD COOLED TO A SAFE POINT. THEY FILED A REPORT AND THE POLICE ALSO FILED A REPORT. THE CAR WAS TOWED TO A LOCAL CHRYLSER DEALER THAT SAME DAY. ON MONDAY, JULY 22, 2002 I NOTIFIED MY INSURANCE COMPANY MET LIFE. THEY SENT AN APPRAISER THAT WEEK WHO STATED THAT THE ENGINE FIRE WAS CAUSED BY DEBRIS ENTERING THE INTAKE MANIFOLD. I NOTIFIED CHRYSLER MANUFACTURING COMPANY AT THEIR CONSUMER COMPLAINT NUMBER AT 9AM MONDAY JULY 22ND THAT THERE HAD BEEN AN ENGINE FIRE IN MY 1997 JEEP CHEROKEE SPORT. I ALSO RECEIVED INFORMATION THAT DAIMLERCHRYSLER IS RECALLING OVER A MILLION SPORT UTILITY VEHICLES FROM 1999 TO 2002 BECAUSE OF A MANIFOLD PROBLEM THAT COULD CAUSE AN ENGINE FIRE. MANY OF THESE CARS WERE JEEP CHEROKEE MODELS. IT HAS BEEN DESCRIBED TO ME BY THE MECHANIC AND INSURANCE APPRAISER THAT THIS IS WHY MY CAR HAD AN ENGINE FIRE. TODAY I AM FILING THIS COMPLAINT, JULY 29, 2002. CHRYSLER CORPORATION HAS NOT RETURNED MY CALLS OR GONE TO SEE THE CAR AND REVIEW THE CAUSE OF THE ENGINE FIRE. I AM NOT ABLE TO DETERMINE IF MY CAR CAN BE SAFELY REPAIRED AND AVOID A RECURRENCE OF THE SAME PROBLEM. I WOULD APPRECIATE IT IF YOU CAN INVESTIGATE MY COMPLAINT AND REVIEW THE CAUSE OF THE ENGINE FIRE IN MY VEHICLE TO DETERMINE IF IT SHOULD ALSO BE SUBJECT TO THE RECALL. CAN IT BE REPAIRED SO THAT THE ENGINE FIRE DOES NOT RECUR DUE TO PROBLEMS WITH THE ENGINE DESIGN.
AIR BAGSJuly 19, 2002
WHILE DRIVING 35 MPH AND WITHOUT WARNING, VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMACT, AIR BAGS DID NOT TO DEPLOY. CONSUMER SUFFERED MINOR INJURIES, VEHICLE WAS TOTALED. *AK CONSUMER AND PASSENGER OF THE VEHICLE BOTH SUFFERED BACK AND NECK INJURIES. BOTH ARE REQUIRED TO HAVE PHYSICAL THERAPY. *JG
FUEL SYSTEM, GASOLINEJuly 18, 2002
THIS VEHICLE HAS THE SAME PROBLEM WITH THE FUEL SENDER UNIT AS STATED IN RECALL 97 V 194 002. HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER RECALL BECAUSE IT WAS MANUFACTURED 13 DAYS AFTER RECALL MANUFACTURING DATE. *AK CONSUMER ADDS VEHICLE RAN OUT OF GAS TWICE WHILE ON THE HIGHWAY AND HAD TO BE TOWED. *TT
EQUIPMENTJuly 18, 2002
AIR CONDITIONER EVAPORATOR DEFECTIVE, SEVERAL DEALER MECHANICS AGREE THIS IS A COMMON SITUATION WITH THIS SPECIFIC MODEL. NON-DEALER MECHANICS ALSO SEE THIS AS SITUATION COMMONLY. CHRYSLER HAS ISSUED EXTENDED WARRANTY FOR OTHER VEHICLES FOR SIMILAR PART BUT WON'T FOR THIS MODEL. ALSO, PREVIOUS CONDENSATION LEAKAGE FROM FRONT PASSENGER AIR VENTS.*AK
LATCHES/LOCKS/LINKAGESJuly 15, 2002
WHILE DRIVING AT 65MPH HOOD CAME UN LATCHED AND DRIVER WAS UNABLE TO SEE.*AK
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLJuly 10, 2002
VEHICLE WAS GOING 65MPH ON EXPRESSWAY AND CRUISE CONTROL CAME ON INVOLUNTARILY. CONSUMER TRIED TO STOP VEHICLE BY APPLYING BRAKES MANUALLY TO DISENGAGE CRUISE CONTROL SWITCH, AND TURN ON/OFF SWITCH TO DECREASE OR INCREASE CRUISE CONTROL SPEED, HOWEVER ENGINE CONTINUED TO ACCELERATE. CONSUMER STOPPED VEHICLE BY SHIFTING TO PARK. BRAKES WERE USED UP COMPLETELY TRYING TO STOP VEHICLE, ALSO EMERGENCY BRAKE CORD WAS SEVERED DUE TO BRAKES BURNING OUT. DAGNOSIS OF THE PROBLEM WAS THAT CRUISE CONTROL CABLE GOT CAUGHT ON OUTER PLASTIC LINE COVER OF ANOTHER WIRE. DEALER NOTIFIED.*AK THE DEALER RPLACED A CRACKED SERPENTINE BELT.*JB
SERVICE BRAKES, HYDRAULICJuly 5, 2002
THERE SEEM TO BE A LOT OF COMPLAINTS ON THE ROTORS WARPING AND YET THERE IS NO RECALL. 3RD TIME REPLACING THEM, DEALER SAYS IT MUST BE US. *AK
POWER TRAINJuly 1, 2002
VEHICLE WAS IN A IDLING POSITION OF PARK AND SLIPPED INTO REVERSE, SLAMMING INTO MULTIPLE VEHICLES. VEHICLE WAS AT DEALERSHIP BEING SERVICED; CONSUMER WAS OUTSIDE VEHICLE, AND SERVICE TECHNICIAN WAS OPERATING VEHICLE AT THE TIME. *AK *YH
SERVICE BRAKES, HYDRAULICJuly 1, 2002
THE ABS LIGHT BEGAN COMING ON SEVERAL MONTHS AGO. THE LIGHT ALWAYS WENT OUT AND WE CONTACTED THE DEALER AND ASKED THEM TO LOOK AT IT SINCE IT CONTINUED TO GO ON. THE DEALER SAID IT WAS THE ABS PUMP, WHICH COST US $1500. I DON'T FEEL IT IS APPROPRIATE FOR THE ABS SYSTEM TO GO OUT AT LESS THAN 50000 MILES. AFTER READING THE PROBLEMS THAT OTHER PEOPLE HAVE HAD WITH THIS I THINK IT SHOULD BE LOOKED INTO SINCE IT IS A MAJOR SAFETY FACTOR THAT DOES AFFECT THE BRAKES. THE DEALER TOLD US THE REGULAR BRAKES "SHOULD" WORK IT THE ABS FAILS. THIS IS NOT THE CASE AS SEVERAL OTHER PEOPLE HAVE ATTESTED. CHRYSLER WAS CONTACTED AND THEY REFUSE TO TAKE ANY FAULT FOR THE DEFECTIVE PARTS. WE PICKED UP THE CAR AND OF COURSE THE ABS LIGHT IS AGAIN GOING ON. NOW THEY SAY THAT THEY HAVE TO CHANGE THE ABS MODULE FOR ANOTHER $700. THIS IS RIDICULOUS. PLEASE LOOK INTO THIS AS I FEEL CHRYSLER HAS BEEN NEGLIGENT IN WHAT IS OBVIOUSLY A MECHANICAL FLAW IN THEIR VEHICLES THAT THEY SHOULD ADDRESS WITH A RECALL. I HAVE LOST ALL CONFIDENCE IN JEEP AND THIS IS MY 5TH ONE!!!*AK
STEERINGJune 26, 2002
STEERING COLUMN LOCKED UP WHILE TRAVELING ON HIGHWAY, ALSO STEERING LOCK BROKE OFF. DEALERSHIP IS AWARE OF PROBLEM. *AK. *JB
FUEL SYSTEM, OTHERJune 25, 2002
NHTSARECALL 97 V 194 002 MANUFACTURER'S RECALL 755 CONCERNING FUEL LEVEL SENDING UNIT. FUEL LEVEL SENDING UNIT INDICATED SIGNIFICANT MORE FUEL IN THE TANK THAN ACTUALLY WAS PRESENT, CAUSING VEHICLE TO STOP DUE TO NO FUEL. MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
SERVICE BRAKES, HYDRAULICJune 11, 2002
I HEARD/READ ABOUT A RECALL ON THE ROTORS - I WOULD LIKE TO GET THESE REPLACED. HOW WILL THIS BE COVERED. CAN I BRING THIS TO MY OWN MECHANIC (WHO DOES HANDLE RECALLS) IS THERE A FORM I NEED TO SHOW THEM? PLEASE ADVICE.*AK
SERVICE BRAKES, HYDRAULICJune 5, 2002
ABS HAS FAILED MULTIPLE TIMES. THE ABS DASH WARNING LIGHT COMES ON AND THE ABS WILL SHUT DOWN TYPICALLY AFTER THE VEHICLE HAS BEEN DRIVEN FOR SEVERAL MILES. THE SYSTEM WILL RESET AFTER THE VEHICLE IS SHUT DOWN FOR AT LEAST 30 MINUTES ONLY TO FAIL AGAIN AFTER THE VEHICLE IS DRIVEN FOR SEVERAL MILES. I ALSO HAVE A 1995 GRAND CHEROKEE WITH A SIMILAR ABS FAILURE.*AKI
FUEL SYSTEM, GASOLINEMay 30, 2002
FUEL GAUGE MISREADS THE AMOUNT OF FUEL IN THE VEHICLE. THERE IS A RECALL ON THE FUEL SENDING UNIT, HOWEVER THIS VEHICLE IS NOT AFFECTED DUE TO THE VIN.*JB
POWER TRAINMay 30, 2002
CONSUMER STATES AFTER PLACING VEHICLE IN PARK, WITHOUT WARNING VEHICLE JUMPED OUT OF GEAR INTO REVERSE AND ROLLED BACKWARDS. DEALER HAS BEEN NOTIFIED AND STATED BECAUSE DRIVER DID NOT PLACE THE PARKING BRAKE, THE VEHICLE ROLLED BACK.*JB *TT
AIR BAGSMay 29, 2002
WHILE DRIVING 25 MPH ON SMOOTH ROAD BOTH AIRBAGS DEPLOYED. CONSUMER SUFFERED SCRATCHES AND BRUISES.*AK
FUEL SYSTEM, GASOLINEMay 29, 2002
FUEL LEVEL SENDING UNIT HAS SAME FAILURE AS MEENTIONED IN RECALL 90V19400, HOWEVER VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
FUEL SYSTEM, GASOLINEMay 15, 2002
THERE WAS A PROBLEM WITH THE FUEL PUMP ON THE VEHICLE. CONSUMER PAID FOR THE LABOR TO HAVE VEHICLE FIXED. AFTER APPROXIMATELY 500 MILES THE VEHICLE WOULD NOT RE-START. THE DEALER REPLACED THE FUEL PUMP ONCE MORE. 3 WEEKS LATER THE FUEL PUMP FAILED. NOW THERE IS A BACK ORDER FOR THE PUMP. CONSUMER WOULD LIKE A REFUND OF MONIES PAID. *JG
FUEL SYSTEM, GASOLINEMay 13, 2002
THIS VIN# HAS NOT BEEN INCLUDED IN THE RECALL FOR THIS MAKE, MODEL & YEAR. DEALER HAS HAD TO REPLACE UNIT AT A COST OF $288.00 BUT WILL NOT HONOR RECALL. I WAS ADVISED TO CONTACT YOU AND ASK TO HAVE THIS VIN# INCLUDED WITH RECALL. NO SAFETY DEFECT LISTED. *AK
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGESMay 9, 2002
*AK CONSUMER STATES TRANSMISSION DOES NOT SHIFT THE WAY IT SHOULD, THERE IS A DELAY WHEN GOING INTO GEAR AND IT MAKES A NOISE, REAR SEAL, PAN GASKET, AND COOLER LINES LEAKING, HUMMING IN ENGINE AT 59-62 MPH, THE WIPER BLADES FAILED, WHILE USING REMOTE THERE IS A GRINDING NOISE COMING FROM DOOR AREA, THE RIGHT FRONT ROTOR IS WORN, THE DEQLER REPLACED THE FRONT BRAKE PADS, AND HEADLIGHTS NEED TO BE ADJUSTED.*YD
FUEL SYSTEM, GASOLINEMay 8, 2002
RECALL 97 V 194 000/FUEL LEVEL SENDING UNIT: VEHICLE SENDING FALSE FUEL LEVEL READING. DEALER AND MANUFACTURER WERE NOTIFIED, THEY INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL.*AK CONSUMER STATED VEHICLE HAS RUN OUT OF GAS TWICE.*JB
AIR BAGSMay 3, 2002
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND UPON IMPACT AIR BAGS DID NOT DEPLOY. MANUFACTURER WILL BE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINEMay 1, 2002
THE UNIT THAT SENDS ACCURACY OF WHAT LEVEL OF FUEL IS IN VEHICLE IS FAULTY, CAN'T TELL HOW MUCH FUEL IN VEHICLE. DEALER CONTACTED.*JB
PARKING BRAKE,POWER TRAINApril 29, 2002
EMERGENCY BRAKE WAS INOPERATIVE, VEHICLE WOULD STILL ROLL WHEN EMERGENCY PARKING BRAKES WERE ENGAGED. DEALER NOTIFIED. *AK *SLC
VEHICLE SPEED CONTROLApril 29, 2002
VEHICLE WAS ACCELERATING, WHEN THE VEHICLE REACHED 55 MPH THE STEERING COLUM RELEASED AND SPUN FREELY. THE OWNER HAD NO CONTROL OVER THE VEHICLE AND HIT A TELEPHONE POLE. THE VEHICLE HAS BEEN IN THE SERVICE CENTER MANY TIMES WITH STEERING AND FRONT END PROBLEMS AND ALL VISITS HAVE BEEN DOCUMENTED . THESE REPAIRS HAVE ALL BEEN DONE AT TOWN AND COUNTRY GATES ARE THEY RESPONSIBLE OR IS THE MANUFACTURER
POWER TRAINApril 24, 2002
THE VEHICLE WAS PARKED IN FRONT OF AN OFFICE BUILDING, ENGINE RUNNING AND GEAR SHIFT IN PARK. THE DRIVER GOT OUT TO DROP OFF AN ENVELOPE AT THE OFFICE AND AS SHE ENTERED THE BUILDING THE TRANSMISSION SHIFTED FROM PARK TO REVERSE. THE VEHICLE ROLLED, UNDER POWER, BACKWARD INTO TWO OTHER VEHICLES DAMAGING ALL THREE VEHICLES. THE PARKING BRAKE HAD NOT BEEN APPLIED BECAUSE THE DRIVER EXPECTED THE "PARK POSITION" OF THE SHIFTER TO BE ADEQUATE TO KEEP THE CAR FROM MOVING. DAIMLER/CHRYSLER WAS CONTACTED AND THEY HAD AN INVESTIGATOR LOOK AT THE VEHICLE. HE CONCLUDED THAT THE PARKING PAWL, TRANSMISSION LINKAGE AND ALL ASSOCIATED PARTS ARE OPERATING PROPERLY. THEIR DECISION WAS, THAT BECAUSE THE "RECOMMENDATIONS" IN THE VEHICLE MANUAL WEREN'T FOLLOWED, THEY HAD NO OBLIGATION IN THE MATTER. THE DRIVEWAY WHERE THE VEHICLE WAS PARKED HAD ENOUGH SLOPE THAT THE VEHICLE WOULD HAVE ROLLED FREELY IF IT HAD NOT BEEN PLACED IN PARK. ALTHOUGH THERE IS EVIDENCE THAT SIMILAR INCIDENTS HAVE OCCURRED, ( I.E. CONSUMER COMPLAINTS IN THE NHTSA DATABASE) DAIMLER/CHRYSLER HAS NOT NOTIFIED US THAT THISCOULD BE A POSSIBLE PROBLEM. *AK
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEApril 22, 2002
01 V 119 000/FRONT BRAKE ROTOR: FRONT BRAKE ROTORS NEED TO BE REPLACED WITHIN 12,000 MILES OF WEAR. DEALER NOTIFIED. *AK THERE IS A RECALL CAMPAIGN #00V13600 FOR THIS CONDITION. CONSUMER ADDS THAT THE FUEL INJECTOR HAD TO BE REPLACED DUE TO CARBON DEPOSITS. *TT *JG
SERVICE BRAKES, HYDRAULICApril 10, 2002
THERE IS A VIBRATING FEELING THAT COMES FROM VEHICLE WHEN APPLYING BRAKES. THIS WILL HAPPEN AT ANY SPEED. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK
SERVICE BRAKES, HYDRAULICApril 10, 2002
WHILE DRIVING AND UPON APPLYING BRAKES VEHICLE SHIMMIES AND VIBRATES. TOOK VEHICLE TO DEALER. *AK THE DEALER REPLACED THE ROTORS AND THE BRAKE PADS, DUE TO WARPAGE.*YH
POWER TRAINApril 3, 2002
VEHICLE WAS IN PARK AND TURNED ON WITH DOOR OPEN. AS VEHICLE ROLLED BACKWARDS CONSUMER RAN TO TRY AND JUMP INTO VEHICLE. PHYSICALLY SAW GEAR SHIFT CLICK FROM PARK TO REVERSE. VEHICLE WAS MOVING TOO FAST TO SLAM GEAR SHIFT BACK TO PARK. *AK
FUEL SYSTEM, GASOLINEMarch 27, 2002
CONSUMER STATED THE FUEL GAUGE INDICATED MORE FUEL THAN WHAT WAS ACTUALLY IN THE TANK. TOOK TO DEALER AND DEALER STATED THE FUEL SENDING UNIT WAS FAULTY. NLM DEALERSHIP REPLACED SENDING UNIT AT NO CHARGE. *TT
POWER TRAINMarch 25, 2002
TRANSMISSION WAS SLIPPING SINCE DECEMBER 2001. CONSUMER WOULD PUT TRUCK IN PARK AND IT WOULD SLIP OUT OF GEAR. ONCE HE THOUGHT THAT HAD PLACED VEHICLE IN PARK, AND FOUND THAT HE HAD TO JUMP BACK INTO VEHICLE BECAUSE IT WAS GOING BACKWARD. VEHICLE IN REPAIR SHOP REPLACING TRANSMISSION.*AK
EQUIPMENTMarch 23, 2002
CONSUMER STATES THAT THE AIR CONDITIONING UNIT HAS BEEN COMPLETELY REPLACED AND STILL FAILS TO FUNCTION. *TT
VISIBILITY,STRUCTUREMarch 23, 2002
CONSUMER STATES THAT THE AUTOMATIC DOOR LOCKS AND WINDOWS FAILED. *TT
VISIBILITY,STRUCTUREMarch 23, 2002
CONSUMER STATES THAT THE AUTOMATIC DOOR LOCKS AND WINDOWS FAILED. *TT
STRUCTUREMarch 23, 2002
CONSUMER STATES THAT THE DOOR HINGE COMPLETELY SNAPPED. *TT
STRUCTUREMarch 23, 2002
CONSUMER STATES THAT THE DOOR HINGE COMPLETELY SNAPPED. *TT
AIR BAGS,SEAT BELTSMarch 19, 2002
WHILE DRIVING AN ACCIDENT OCCURRED, AND AIR BAGS DID NOT DEPLOY, ALSO THE SEAT BELT MALFUNCTIONED, THERE WAS ONE INJURY. *AK *YH
POWER TRAINMarch 18, 2002
MY JEEP WAS IN PARK ,ENGINE RUNNING WALKED BEHIND VEHICLE TO STORE . CAME OUT TWO MINUTES LATER AND VEHICLE HAD MOVED IN REVERSE 180 DEGREES. A ROCK STOPPED THE JEEP FROM MOVING FURTHER .*AK
SUSPENSIONMarch 13, 2002
VEHICLE WANDERS UNCONTROLLABLY AND HAS TOO MUCH EMPHASIS WHEN TURNING CORNERS, AND THERE US A LOUD GRINDING NOISE COMING FROM BENEATH THE VEHICLE. SWAY BAR HAS BEEN REPLACED FOUR TIMES WITHIN THE PAST FIVE YEARS. DEALER HAS INSPECTED VEHICLE, AND STATED THAT THE VEHICLE COULD POSSIBLY ROLL OVER.*AK
FUEL SYSTEM, GASOLINEMarch 12, 2002
FUEL GUAGE MISREADS THE AMOUNT OF GAS IN THE VEHICLE. *AK CONSUMER STATES THAT THERE IS A RECALL ON THE SAME PART ON SIMILAR MODELS IN SAME YEAR, HIS VEHICLE SHOULD BE INCLUDED IN THIS RECALL. *YD
VEHICLE SPEED CONTROLMarch 7, 2002
VEHICLE WAS TURNED ON AND IN PARK WHEN IT SUDDENLY LURCHED FORWARD, KNOCKING CONSUMER DOWN AND UNCONSCIOUS. BEFORE STOPPING, VEHICLE TURNED IN A COUNTER CLOCKWISE MOTION, DESTROYING ALL OBJECTS IN ITS PATH. DEALER AND MANUFACTURER WERE NOTIFIED.*AK
FUEL SYSTEM, GASOLINEMarch 5, 2002
FUEL GUAGE WILL READ THAT THERE IS A FULL TANK OF GAS WHEN THERE IS NOT. SOMETIMES FUEL WARNING LIGHT WILL COME ON, INDICATING IT IS EMPTY WHEN IT IS NOT EMPTY. DEALER HAS NOT SEEN VEHICLE. *AK
AIR BAGSMarch 5, 2002
FRONTAL AIRBAGS DID NOT DEPLOY UPON IMPACT, CAUSING CONSUMER TO REAR END A VEHICLE. DEALER AND MANUFACTURER WERE NOT CONTACTED.*AK
EQUIPMENTMarch 5, 2002
AIR CONDITIONER COIL LEAKING, SAME PART ON GRAND CHEROKEE RECALLED. *AK
ENGINE AND ENGINE COOLINGFebruary 27, 2002
CONSUMER EXERIENCED A SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN WHILE DRIVING IN TOWN. AAA ADDED A GALLON OF FUEL AND THE VEHICLE STARTED AND RAN WELL, WHEN ENGINE SHUTDOWN OCCURED THE FUEL GAUGE INDICATED THERE WAS 1/4 TO 1/8TH OF FUEL REMAINING IN VHICLE. THERE IS A RECALL ON THE FUEL SENDING UNIT BUT VEHICLE NOT INCLUDED DUE TO VIN. *JG
ENGINE AND ENGINE COOLINGFebruary 27, 2002
CONSUMER EXERIENCED A SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN WHILE DRIVING IN TOWN. AAA ADDED A GALLON OF FUEL AND THE VEHICLE STARTED AND RAN WELL, WHEN ENGINE SHUTDOWN OCCURED THE FUEL GAUGE INDICATED THERE WAS 1/4 TO 1/8TH OF FUEL REMAINING IN VHICLE. THERE IS A RECALL ON THE FUEL SENDING UNIT BUT VEHICLE NOT INCLUDED DUE TO VIN. *JG
POWER TRAINFebruary 20, 2002
WHILE VEHICLE WAS IN PARK IT UNEXPECTEDLY SHIFTED INTO REVERSE AND HIT ANOTHER VEHICLE. *AK *YH
POWER TRAINFebruary 20, 2002
IN COLD WEATHER CONDITIONS TRANSMISSION SLIPS AND WILL NOT CHANGE GEARS OR ACCELERATE PROPERLY, CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK
SEATSFebruary 20, 2002
WIRE IN DRIVER'S SIDE SEAT THAT HELPS SEAT TO HEAT UP HAD A SHORT IN IT, AND CAUSED A SMALL BURNED HOLE IN SEAT, WHEN CHECKING THE SEAT WIRE WAS BURNED, AND OTHER WIRES WERE ALSO BURNED. *AK
POWER TRAINFebruary 19, 2002
VEHICLE WAS PARKED, ENGINE NOT RUNNING, BEFORE HE COULD TURN KEY VEHICLE ROLLED FORWARD, STILL IN PARK. DEALER COULD NOT FIND A PROBLEM. MILEAGE AT THE TIME WAS 30400.*AK
STEERINGFebruary 18, 2002
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
ENGINE AND ENGINE COOLINGFebruary 13, 2002
CONSUMER STATES WHEN MAKING TURNS THE ENGINE STALLS, THIS HAPPENS MOSTLY ON LEFT TURNS. NLM
ENGINE AND ENGINE COOLINGFebruary 11, 2002
CONSUMER STATED THAT FLAMES CAME OUT OF THE BROKEN EXHAUST MANIFOLD. CONSUMER IS CONCERNED THAT THIS MAY CAUSE A FIRE, CONSUMER REPLACED THE EXHAUST. ALSO EXHAUST SPECIALIST TOLD HIM THAT MANY OTHER CHEROKEES HAVE SAME PROBLEM. *YD
ENGINE AND ENGINE COOLINGFebruary 11, 2002
CONSUMER STATED THAT FLAMES CAME OUT OF THE BROKEN EXHAUST MANIFOLD. CONSUMER IS CONCERNED THAT THIS MAY CAUSE A FIRE, CONSUMER REPLACED THE EXHAUST. ALSO EXHAUST SPECIALIST TOLD HIM THAT MANY OTHER CHEROKEES HAVE SAME PROBLEM. *YD
FUEL SYSTEM, OTHERFebruary 8, 2002
WHEN MAKING LEFT TURN AND HAVING A 1/4 TANK OF GAS OR LESS VEHICLE WILL STALL. TOOK VEHICLE TO DEALER, AND DEALER INDICATED THAT SENDING UNIT WAS DEFECTIVE. PLEASE ADD VIN. *AK
POWER TRAINFebruary 7, 2002
THE TRUCK IS NOW DOWN, THE TRANSMISSION IS NOT FUNCTIONING AT ALL, ALL GEARS ACT AS IF IN DRIVE.
POWER TRAINJanuary 31, 2002
TRANSFER CASE MALFUNCTIONED. VEHICLE BECAME INOPERABLE. CONTACTED DEALER AND DEALER NOTED THAT TRANSFER CASE WAS DRY AND NEEDED TO BE REPLACED.*AK *JB
SUSPENSION,FUEL SYSTEM, OTHER,POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES,WHEELS,UNKNOWN OR OTHERJanuary 31, 2002
REAR END WENT OUT AND VEHICLE WAS INOPERABLE. CONTACTED DEALER AND WHEEL BEARINGS WERE REPLACED. REAR END HAS BEEN REPLACED TWICE ALREADY.*AK KEYLESS REMOTE FAILED. FUEL GAUGE FAILED. BUZZING NOISE WHEN UNLOCKING THE DOORS. TRANSFER CASE LEAKING. REAR END MAKES NOISE, DEALER REBUILT DIFFERENTIAL. LEFT FRONT WHEEL MAKES NOISE. *YH
VEHICLE SPEED CONTROLJanuary 28, 2002
PROBLEM WITH ENGINE REVVING WHILE VEHICLE IN OR OUT OF GEAR *AK
FUEL SYSTEM, OTHERJanuary 25, 2002
VEHICLE WOULD RUN OUT OF GASOLINE WHILE GAS GAUGE INDICATED A SIGNIFICANT AMOUNT OF FUEL IN TANK. DEALERSHIP HAS NOT EXAMINED VEHICLE. INFORMED CONSUMER THAT THIS VEHICLE WAS INCLUDED IN RECALL CAMPAIGN 97V194002 DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATIOIN / DOCUMENTATION.*AK
SERVICE BRAKES, HYDRAULICJanuary 24, 2002
THE FRONT ROTORS ROUTINELY WARP. CHRYSLER REPLACED THEM AT 18,000 MILES, TURNED THEM AT 30,000 MILES AND BY 40,000 MILES THEY WERE WARPED AGAIN. NO MECHANICAL PROBLEMS CAUSING THE WARPING. SERVICE TECH AT DEALERSHIP SAID THIS IS KNOWN DESIGN DEFECT. *AK
POWER TRAINJanuary 22, 2002
WHILE DRIVING 25MPH VEHICLE SHIFTED FROM DRIVE TO REVERSE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
SERVICE BRAKES, HYDRAULICJanuary 22, 2002
WHEN APPLYING BRAKES UNDER NORMAL CONDITIONS PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
AIR BAGSJanuary 18, 2002
CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND SLID INTO A PATCH OF BLACK ICE, LOSING CONTROL OF VEHICLE. THEN, RAN INTO A GUARDRAIL AND ANOTHER MOTORIST. UPON IMPACT, DRIVER'S SIDE AIRBAG DID NOT DEPLOY.*AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB
FUEL SYSTEM, GASOLINEJanuary 15, 2002
FUEL GAUGE SHOWED OVER 1/4 TANK WHEN VEHICLE RAN OUT OF FUEL IN TRAFFIC. THERE IS A RECALL ON JEEPS FOR THIS PROBLEM, BUT CHRYSLER SAYS MINE ISN'T COVERED EVEN THOUGH IT WAS MANUFACTURED RIGHT IN THE MIDDLE OF THE RECALL DATES.( 12/96).*AK
POWER TRAINJanuary 9, 2002
GEAR SHIFT JUMPED OUT OF PARK INTO REVERSE AND CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. *AK
FUEL SYSTEM, OTHERJanuary 9, 2002
GAS GUAGE IS INDICATING THAT THERE'S ONLY HALF A TANK OF GAS. CONSUMER FILLS UP TANK, AND VEHICLE WILL TAKE A WHOLE TANK OF GAS. PLEASE PROVIDE ANY FURTHER INFORMATION. CONSUMER HAS CONTACTED THAT DEALER.*AK
POWER TRAINJanuary 8, 2002
CONSUMER PLACED VEHICLE IN PARK AND EXITED VEHICLE, VEHICLE SHIFTED FROM PARK TO REVERSE AND HIT TWO CARS BEFORE COMING TO A STOP. *JG
POWER TRAINJanuary 8, 2002
CONSUMER PLACED VEHICLE IN PARK AND EXITED VEHICLE, VEHICLE SHIFTED FROM PARK TO REVERSE AND HIT TWO CARS BEFORE COMING TO A STOP. *JG
FUEL SYSTEM, GASOLINEJanuary 7, 2002
FUEL GAUGE READS INACCURATE AMOUNTS OF FUEL. MANUFACTURER STATED VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VEHICLE BEING MANUFACTURED 3 DAYS EARLIER THAN VEHICLES INCLUDED IN RECALL.*AK THE FUEL TANK LEVEL SENDING UNIT FAILED WHICH CAUSED THE FUEL GAUGE TO DISPLAY AN INACCURATE FUEL LEVEL. *YH
POWER TRAINJanuary 7, 2002
WHILE VEHICLE WAS IDLING IT SHIFTED INTO REVERSE, AND COLLIDED INTO ANOTHER VEHICLE, CONSUMER HAS CONTACTED DEALER.*AK *SLC
FUEL SYSTEM, OTHERJanuary 7, 2002
GAS GAUGE FAILS TO REGULATE PORPERLY. GAUGE WOULD READ MORE FUEL THEN IT HAS.*AK
SERVICE BRAKES, HYDRAULICJanuary 4, 2002
BRAKES WERE SQUEAKING. ONCE PRESSED BRAKES TO FLOOR, AND VEHICLE WOULD NOT STOP UNTIL IT WAS RIGHT UP ON BACK OF ANOTHER VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
POWER TRAINDecember 21, 2001
VEHICLE NEVER OFF ROAD. REPAIR DEALER REPLACED AXLE PART #2011001 FOR A COST OF $1265.00. REPAIR DEALER IS NAPA CHRYSLER, 333 SOSCOL AVE., NAPA, CA 94559, 707-224-3166.
FUEL SYSTEM, OTHERDecember 19, 2001
THE FAILURE APPEARS IDENTICAL TO THAT COVERED IN NHTSA RECALL 97V1940002, BUT IS NOT IN DATE RANGE COVERED BY THE RECALL. *AK
POWER TRAINDecember 13, 2001
VEHICLE WAS RUNNING WHILE IN PARK. CONSUMER GOT OUT TO OPEN GARAGE AND GEAR SHIFT SLIPPED INTO REVERSE. VEHICLE PUSHED CONSUMER HALF WAY THROUGH GARAGE DOOR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINEDecember 12, 2001
HAD COMPLETED FILLING TANK WITH FUEL AND WAS DRIVING HOME WHEN CONSUMER STARTED SMELLING FUEL. AFTER ARRIVING HOME, PARKED VEHICLE, AND CHECKED BENEATH. NOTICED FUEL WAS LEAKING FROM TOP OF THE FUEL TANK. HAD NOT CONTACTED DEALERSHIP OR MECHANIC.*AK
POWER TRAINDecember 11, 2001
THE CONSUMER LEFT THE VEHICLE WITH THE ENGINE RUNNING BUT THE VEHICLE WENT IN REVERSE ON ITS OWN AND KNOCKED A GAS PUMP CAUSING FIRE, THE FIRE WAS EXTINGUISHED QUICKLY AND THE VEHICLE HAD MINOR DAMAGE. *YH
PARKING BRAKEDecember 11, 2001
LEFT THE JEEP IDLING IN PARK AND REALIZED AFTER I HAD BEEN OUT OF THE JEEP FOR A MINUTE OR SO THAT IT WAS DRIVING IN REVERSE. RAN AFTER IT AND OPENED THE DOOR TO STEP IN ON THE BRAKES AND WAS KNOCKED DOWN BY THE DOOR. I CONTINUED TO RUN AFTER IT. RESULTING IN SMASHING INTO A METAL PAINTING DEVICE.
POWER TRAINDecember 11, 2001
THE CONSUMER LEFT THE VEHICLE WITH THE ENGINE RUNNING BUT THE VEHICLE WENT IN REVERSE ON ITS OWN AND KNOCKED A GAS PUMP CAUSING FIRE, THE FIRE WAS EXTINGUISHED QUICKLY AND THE VEHICLE HAD MINOR DAMAGE. *YH
FUEL SYSTEM, OTHERDecember 10, 2001
CONSUMER STATES THAT THE GAS GAUGE IN THE VEHICLE IS DEFECTIVE, THE GAUGE WILL READ THAT THE FUEL TANK IS FULL BUT THEN THE CONSUMER RUNS OUT OF GAS. *AK *YH
ENGINE AND ENGINE COOLINGDecember 7, 2001
MOTOR MOUNTS WERE REPLACED TWICE. CONSUMER WAS TRAVELING ON HIGHWAY AND FELT A VIBRATION INSIDE OF VEHICLE. HE WAS ABLE TO PULL OVER. VEHICLE HAD TO BE TOWED.*AK
AIR BAGSDecember 5, 2001
WHILE DRIVING VEHICLE 50MPH ACCIDENT OCCURRED, AND FRONTAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
AIR BAGSDecember 5, 2001
WHILE DRIVING 50MPH ACCIDENT OCCURRED, AND FRONTAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
POWER TRAINDecember 5, 2001
ENGINE WAS RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT INTO REVERSE. CONSUMER WAS CAUGHT BY VEHICLE, AND HER RIGHT LEG WAS RUN OVER. CONSUMER WAS HOSPITALIZED FOR 3 WEEKS. DAMAGE TO VEHICLE UNKNOWN. *AK
POWER TRAINDecember 1, 2001
TRANSMISSIN JUMPS IN REVESE. *AK
POWER TRAINNovember 30, 2001
VEHICLE WILL KICK INTO GEAR BY ITSELF. WHEN PRESSING GAS THERE'S A DELAYED REACTION. THEN, VEHICLE WILL TAKE OFF UNEXPECTEDLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
FUEL SYSTEM, GASOLINENovember 28, 2001
VEHICLE EXPERIENCED TOTAL FAILURE AT 65 MPH. I WAS TOLD THIS WAS DUE TO A CORRODING FUEL TANK, CAUSED BY ADDITIVES USED BY GAS MANUFACTURERS. APPARENTLY THE CORRODING TANK "PIECES/SLIVERS/SHARDS/ETC." CLOG THE FUEL FILTER/FUEL PUMP AND DOES NOT ALLOW FUEL TO REACH THE ENGINE. CHRYSLER HAS SINCE CHANGED THE CONSTRUCTION OF THEIR TANK TO ACCOUNT FOR THIS PROBLEM. HOWEVER, I HAD TO WAIT IN EXCESS OF 2 WEEKS FOR A TANK BECAUSE OF A (QUOTE FORM THE DEALER) "NATIONAL BACKORDER" ON FUEL TANKS. UPON FURTHER INVESTIGATION, I HAVE FOUND THIS TO BE A WIDESPREAD PROBLEM (IT'S WHAT'S CAUSING THE BACKORDER, AS BEST AS I CAN DETERMINE). THE WARRANTY COMPANY I HAVE EXTENDED COVERAGE THROUGH (WYNNS), TOLD ME THAT THEY ARE SO FAMILIAR WITH IT THAT THEY HAVE INSTITUTED A PROCEDURE TO DENY ANY CLAIM ARISING TO CHRYSLER TANKS SINCE IT IS A PROBLEM STEMMING FROM THE CHRYSLER DESIGN. MY REAL PROBLEM ARISES FROM THE FACT THAT WHILE THIS ISSUE IS SO FAR REACHING TO CAUSE A NATIONAL BACKORDER ON CHRYSLER TANKS, GETTING CHRYSLER AS A CORPORATION TO ADMIT THE PROBLEM IS IMPOSSIBLE (OF COURSE) ALTHOUGH THE LOCAL JEEP DEALER IS AWARE OF IT. IF IT IS A KNOWN PROBLEM, I AS A CONSUMER SHOULD HAVE RECEIVED SOME NOTICE ABOUT POTENTIALLY CORROSIVE TANKS, OR PERHAPS THERE SHOULD BE A RECALL ON THIS ITEM. THE FUEL TANK FAILURE CAUSES A COMPLETE STOPPAGE OF THE VEHICLE, AS I LEARNED TRAVELLING 65 MPH ON RTE. 81S IN PENNSYLVANIA WITH MY 7 MONTH PREGNANT WIFE AND 1.5 YEAR OLD SON IN THE CAR. I THANKFULLY WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD, BUT IT WAS INOPERABLE THEREAFTER. I HAVE SINCE HAD THE TANK, FUEL PUMP, FUEL FILTER, AND O2 SENSOR REPLACED AT A COST OF $1023. WHILE I WOULD LIKE TO SEE CHRYSLER HALP ME OUT WITH A PORTION OF THIS SINCE IT IS THE TANK DESIGN/CONSTRUCTION THAT CAUSED THE FAILURE, I ULTIMATELY WOULD LIKE TO SEE THEM ALERT THEIR CUSTOMERS ABOUT THE POTENTIAL OF THE VEHICLE SHUTTING DOWN. *AK
POWER TRAINNovember 23, 2001
THE CAR WAS UNATENDED, RUNNING, IN PARK WHEN THE TRANSMISION SLIPPED INTO REVERSE AND ROLLED DOWN THE ROAD HITTING A HOUSE.*AK
POWER TRAINNovember 21, 2001
I PULLED INTO MY SON'S DRIVE-WAY TO PICK HIM UP. I PUT THE CAR IN PARK AND PUT THE EMERGENCY BRAKE ON WHILE I WAITED FOR HIM TO COME OUT. HE WAS SAYING SOMETHING TO ME SO I OPENED THE DOOR AND STOOD SO I COULD HEAR HIM. HE WAS ASKING FOR ME TO COME INSIDE. STANDING BESIDE THE JEEP WITH THE DOOR OPEN, I REACHED IN TO SHUT SHUT THE CAR OFF. I SHUT THE CAR OFF AND THEN IT STARTED GOING BACKWARDS. THE CAR HIT ME AND KNOCKED ME DOWN. I HIT MY HEAD ON THE CEMENT. MY SON RAN AFTER THE CAR AND STOPPED IT FROM GOING ACROSS THE STREET. THEN HE TOOK ME TO THE EMERGENCY ROOM. I HAD A CT SCAN AND SUFFERED HEAD AND TISSUE INJURIES, INCLUDING BLACK EYE (WEAR GLASSES), HEAD LUMP, NECK, FOREHEAD AND TEMPLE BRUISING, BRUISED SHOULDER, BRUISED BEHIND, BRUISED ARM AND BRUISED LEG.*AK
VEHICLE SPEED CONTROLNovember 15, 2001
WHILE DRIVING 5 MPH AND APPLYING BRAKES VEHICLE SUDDENLY ACCELERATED TO 35-40 MPH UPHILL. CONSUMER PUT GEAR IN NEUTRAL TO SLOW VEHICLE DOWN. DEALER CLAIMED ACCELERATOR PEDAL LINKAGE WAS BEND AND CAUSED ACCELERATION. *AK
POWER TRAINNovember 15, 2001
FROM PARK, VEHICLE SHIFTED FREELY AND LOST REVERSE FUNCTION. TOTAL REPAIR COST WAS $2,714.43. DEALER WAS CONTACTED PRIOR TO REPAIR SINCE TRANSMISSION SHOP CLAIMED THE SEE A LOT OF THESE AND THEY THOUGHT TRANSMISSIONS WHERE DEFECTIVE. DEALER REFUSED TO TAKE ANY RESPONSIBILITY.*AK
FUEL SYSTEM, OTHERNovember 14, 2001
GAS GAUGE ON INSTRUMENT PANEL INTERMITTENTLY SHOWS INCORRECT LEVEL OF FUEL IN TANKS. DEALERSHIP HAS INFORMED CONSUMER THAT THIS VEHICLE IS NOT INCLUDED IN RECALL 97V194002/ FUEL SENDING UNIT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
POWER TRAINNovember 14, 2001
WHILE ENGINE WAS RUNNING AND SHIFT LEVER WAS IN PARK POSITION VEHICLE JUMPED OUT OF PARK AND WENT INTO REVERSE. VEHICLE ROLLED OUT OF A SERVICE STATION PARKING LOT AND ACROSS SEVERAL LANES ON A HIGHWAY. ANOTHER INDIVIDUAL WAS ABLE TO STOP VEHICLE WITHOUT A CRASH OR ANY INJURIES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLNovember 14, 2001
CONSUMER ACCELERATED AFTER A STOP AND VEHICLE BEGAN TO GO BACKWARDS. CONSUMER APPLIED BRAKES AND ACCELERATED AGAIN, VEHICLE REPEATED ITSELF. CONSUMER PUT VEHICLE IN PARK AND BACK TO DRIVE, IT WAS NORMAL. MANUFACTURER IS AWARE OF PROBLEM, BUT NOTHNG COULD BE DONE UNTIL A RECALL IS ISSUED.*AK CONSUMER ALSO STATED THAT VEHICLE HAS HAD 2 SETS OF BRAKES AT 22,000 MILES.*JB
POWER TRAINNovember 9, 2001
CAR WAS IN PARK, RUNNING, WHEN I GOT MY MAIL. I WAS BEHIND THE VEHICLE AND HEARD A CLICK, WHEN I LOOKED UP THE VEHICLE WAS HEADED TOWARD ME. I TRIED TO JUMP IN AND STOP THE VEHICLE BUT COULD NOT. IT ROLLED BACKWARDS ACROSS A 55MPH ROAD INTO THE PARK ACROSS THE STREET AND SLAMMED INTO A TREE CAUSE $2,094.00 IN DAMAGE. I PAID MY $500 DEDUCTIBLE AND MY INSURANCE PAID THE BALANCE. WHEN DAIMLER CHECKED OUT THE VEHICLE THEY SAID THEY FOUND NO PROBLEM. THE DAY WE WERE TO TAKE THE VEHICLE IN FOR THIS INSPECTION, MY HUSBAND WARMED UP THE CAR WITH THE EMERGENCY BRAKE ON, WHEN HE CAME OUT THE CAR WAS ONCE AGAIN IN REVERSE.*AK
STRUCTURENovember 8, 2001
DAMAGE TO DRIVER-SIDE DOOR AND FRONT QUARTER PANEL. *AK
FUEL SYSTEM, GASOLINEOctober 30, 2001
A DEFECTIVE FUEL PUMP,HAS BEEN REPLACED ON THREE OCCASIONS, ONCE BY A DEALER, AND THE OTHER TWO TIMES BY A INDEPENDENT REPAIR SHOP.*AK *SLC
POWER TRAINOctober 25, 2001
VEHICLE WAS PARKED WITH ENGINE RUNNING, PARK BRAKE NOT ENGAGED, AND WAS PULLING TRAILER WHEN VEHICLE SUDDENLY WENT BACKWARD, KNOCKED OVER A PERSON, CONSUMER WAS ABLE TO JUMP IN AND STOP VEHICLE. NO INJURIES, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. *AK CONSUMER STATED THAT WHILE BRAKE WAS HIT TO STOP THE VEHICLE, THE BOAT FELL OFF THE TRAILER, DAMAGING TRAILER AND PUTTING HOLE IN BOAT. *YD
FUEL SYSTEM, GASOLINEOctober 25, 2001
CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE SHUTDOWN WITHOUT PRIOR WARNING, CONSUMER PULLED OVER AND GAS TANK HAD 3/4 OF GASOLINE, DEALERSHIP WAS AWARE OF PROBLEM, THE SENDING UNIT WAS DEFECTIVE, VEHICLE RAN OUT OF GASOLINE DUE TO A FAULTY SENDING UNIT. *AK CONSUMER STATED THE GAS TANK WAS EMPTY EVEN THE GUAGE SHOWED OVER 100 MILES TO EMPTY.*SLC
SERVICE BRAKES, HYDRAULICOctober 24, 2001
JEEP DEALER RECOMENDS REPLACEMENT AT COST OF $1000.00; NO ALTERNATIVES . *AK
POWER TRAINOctober 23, 2001
DRIVER STARTED THE VEHICLE, BUT PROCEEDED TO EXIT THE VEHICLE, AS CONSUMER EXITED THE VEHICLE, THE VEHICLE STARTED TO ROLL BACKWARDS. CONSUMER WAS UNABLE TO STOP VEHICLE. VEHICLE ROLLED INTO TREES AND BUSHES. *TT
POWER TRAINOctober 23, 2001
DRIVER STARTED THE VEHICLE, BUT PROCEEDED TO EXIT THE VEHICLE, AS CONSUMER EXITED THE VEHICLE, THE VEHICLE STARTED TO ROLL BACKWARDS. CONSUMER WAS UNABLE TO STOP VEHICLE. VEHICLE ROLLED INTO TREES AND BUSHES. *TT
SERVICE BRAKES, HYDRAULICOctober 22, 2001
CONSUMER HAS HAD RECALL, 00V136, WORK DONE, HOWEVER ROTORS CONTINUE TO WARP, ABS MODULE NEEDED REPAIRED, BRAKES ARE NOISY, BRAKES PULSATE, AND ABS LIGHT ILLUMINATES, BECAUSE OF BRAKE PROBLEMS, TIRES HAD TO BE REPLACED AND ROTATED OFTEN, DEALER STATED THERE MAY BE A HAZARDOUS CONDITION IN THE FUTURE WITH THE ABS. *SLC *YH
ENGINE AND ENGINE COOLINGOctober 22, 2001
WATER PUMP, RADIATOR AND HEATER HOSES WERE LEAKING, DEALER MADE REPAIRS, AND IN DOING SO THE TRANSMISSION FLUID LINES WERE DAMAGED, CONSUMER INFORMED DEALER THAT THEY HAD DAMAGED THESE LINES, SO DEALER MADE REPAIRS, HOWEVER CONSUMER STATES LINES ARE STILL LEAKING, NOW DEALER WANTS TO CHARGE HIM FOR THE REPAIRS, CONSUMER FEELS SINCE THE DEALER IS THE ONE WHO CAUSED THE DAMAGE, THEY SHOULD REPAIR VEHICLE FREE OF CHARGE, CONSUMER ALSO STATES THERE IS A HUMMING NOISE IN THE ENGINE COMPARTMENT WHILE DRIVING 55-60MPH. *SLC *YH
VISIBILITYOctober 22, 2001
WIPER BLADES NEEDED REPLACED. *SLC *YH
EQUIPMENTOctober 22, 2001
AIR CONDITIONER DID NOT COOL PROPERLY. *SLC *YH
EQUIPMENTOctober 22, 2001
CD PLAYER WOULD NOT TAKE CDS. *SLC *YH
EXTERIOR LIGHTING,INTERIOR LIGHTINGOctober 22, 2001
RIGHT FRONT DOOR LIGHT CAME LOOSE, LICENSE PLATE BULB FAILED AND WAS REPLACED. *SLC *YH
SERVICE BRAKES, HYDRAULICOctober 22, 2001
CONSUMER HAS HAD RECALL, 00V136, WORK DONE, HOWEVER ROTORS CONTINUE TO WARP, ABS MODULE NEEDED REPAIRED, BRAKES ARE NOISY, BRAKES PULSATE, AND ABS LIGHT ILLUMINATES, BECAUSE OF BRAKE PROBLEMS, TIRES HAD TO BE REPLACED AND HAVE TO BE ROTATED OFTEN, DEALER STATED THERE MAY BE A HAZARDOUS CONDITION IN THE FUTURE WITH THE ABS. *SLC
ENGINE AND ENGINE COOLINGOctober 22, 2001
WATER PUMP, RADIATOR AND HEATER HOSES WERE LEAKING, DEALER MADE REPAIRS, AND IN DOING SO DAMAGED TRANSMISSION FLUID LINES, CONSUMER INFORMED DEALER THAT THEY HAD DAMAGED THESE LINES, SO DEALER MADE REPAIRS, HOWEVER CONSUMER STATES LINES ARE STILL LEAKING, NOW DEALER WANTS TO CHARGE HIM FOR THE REPAIRS, CONSUMER FEELS SINCE THE DEALER IS THE ONE WHO CAUSED THE DAMAGE IN THE FIRST PLACE, THEY SHOULD REPAIR VEHICLE FREE OF CHARGE, CONSUMER ALSO STATES THERE IS A HUMMING NOISE IN THE ENGINE COMPARTMENT WHILE DRIVING 55-60MPH. *SLC
VISIBILITYOctober 22, 2001
WIPER BLADES NEEDED REPLACED. *SLC
EQUIPMENTOctober 22, 2001
AIR CONDITIONER DID NOT COOL PROPERLY. *SLC
EQUIPMENTOctober 22, 2001
CD PLAYER WOULD NOT TAKE CDS. *SLC
EXTERIOR LIGHTING,INTERIOR LIGHTINGOctober 22, 2001
RIGHT FRONT DOOR LIGHT CAME LOOSE, LICENSE PLATE BULB FAILED AND WAS REPLACED. *SLC
AIR BAGSOctober 18, 2001
ALL DAMAGE TO FRONT SECTION, NO AIR BAGS DEPLOYED. *AK
SERVICE BRAKES, HYDRAULICOctober 11, 2001
WHILE TRAVELING HEARD NOISE COMING FROM LEFT REAR WHEEL. DEALER WAS CONTACTED, AND STATED THAT ROTORS WERE WARPED AND NEEDED TO BE REPLACED.*AK CONSUMER STATED THAT DUE TO THE ROTORS BEING WARPED FROM THE FACTORY/ WORN DOWN BRAKES WHICH ALSO CAUSED THE AXLE BEARING, SEALS, PINION BEARINGS TO GO BAD, CONSUMER HAD TO HAVE ALL OF THE ABOVE REPLACED INCLUDING ALL ROTORS.*SLC
SERVICE BRAKES, HYDRAULICOctober 4, 2001
THE ABS MODULE AND ROTORS FAILED AND WERE REPLACED, THE FRONT BRAKES MAKE NOISE AND THE REAR BRAKES WERE WORN OUT. *YH
SERVICE BRAKES, HYDRAULICOctober 4, 2001
THE ABS MODULE AND ROTORS FAILED AND WERE REPLACED, THE FRONT BRAKES MAKE NOISE AND THE REAR BRAKES WERE WORN OUT. *YH
ENGINE AND ENGINE COOLING,POWER TRAINOctober 4, 2001
THE WATER PUMP FAILED AND THE DEALER DAMAGED TRANSMISSION FLUID LINES WHILE REPLACING IT. THE COOLANT WAS LEAKING. *YH
ENGINE AND ENGINE COOLING,POWER TRAINOctober 4, 2001
THE WATER PUMP FAILED AND THE DEALER DAMAGED TRANSMISSION FLUID LINES WHILE REPLACING IT. THE COOLANT WAS LEAKING. *YH
EQUIPMENTOctober 4, 2001
THE A/C WAS NOT COOLING PROPERLY. *YH
EQUIPMENTOctober 4, 2001
THE CD PLAYER MALFUNCTIONED. *YH
EQUIPMENTOctober 4, 2001
THE CD PLAYER MALFUNCTIONED. *YH
POWER TRAINOctober 3, 2001
VEHICLE JUMPED OUT OF THE PARK POSITION AND INTO REVERSE, RESULTING IN ACCIDENT
POWER TRAINSeptember 27, 2001
VEHICLE WAS PARKED BUT IDILING WHEN IT JUMPED FROM PARK TO REVERSE, RESULTING IN VEHICLE HITTING A POLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
POWER TRAIN,VEHICLE SPEED CONTROLSeptember 26, 2001
WOULD BE DRIVING VEHICLE AND IT WOULD HESITATE. WOULD REV UP AS IF IN NEUTRAL. WOULD SUDDENLY KICK IN, AND THEN ACCELERATE. HAVE TAKEN TO DEALERSHIP, AND WAS INFORMED BY MECHANIC PROBLEM WAS LOW TRANSMISSION FLUID. AFTER CHANGING FLUID IN TRANSMISSION WAS DRIVING AGAIN, AN D PROBLEM STILL OCCURRED. *AK
FUEL SYSTEM, GASOLINESeptember 26, 2001
FUEL GAUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL WHICH COULD CAUSE VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL. PLEASE GIVE ANY FURTHER DETAILS.*AK
POWER TRAINSeptember 26, 2001
REAR BEARING FAILED, SEALED TRANSMISSION HAVE TO REPLACE ENTIRE TRANSMISSION AS A UNIT.*AK
ELECTRICAL SYSTEM,INTERIOR LIGHTINGSeptember 25, 2001
FIRST PROBLEM : IGNITION STOPS WORKING, IF STEERING IS TRUNED AND THEN TRIED IT STARTS.THIS PROBLEM HAPPENS ANYTIME. DASH LIGHT DIMS IF I PUTS ON THE HEADLIGHT AND FLICKERS WHILE DRIVING.
POWER TRAINSeptember 25, 2001
THE TRANSMISSION FAILED. NLM
POWER TRAINSeptember 25, 2001
THE TRANSMISSION FAILED. NLM
POWER TRAINSeptember 24, 2001
UNKNOWN VEHICLE STRUCK CONSUMERS PARKED VEHICLE AT A SERVICE STATION, AND INADVERTENTLY CAUSED VEHICLE TO JUMP OUT OF PARK, FORCING VEHICLE INTO STREET, AND HITTING A VEHICLE WAITING AT TRAFFIC LIGHT. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK *NLM
POWER TRAINSeptember 20, 2001
WHILE AT STOP LIGHT NOTICED VEHICLE WAS TRYING TO JUMP OUT OF GEAR. MANUFACTURER AND DEALER HAVE BEEN NOTIFIED.*AKWHILE THE VEHICLE IS STOPPED AT A STOP LIGHT WITH THE SELECTOR IN THE THE DRIVE GEAR, VEHICLE ATTEMPTS TO JUMP OUT OF GEAR, THE CONSUMER SOMETIMES PUTS THE VEHICLE IN PARK UNTIL IT IS TIME TO PROCEED. *NLM
POWER TRAINSeptember 20, 2001
CONSUMER STATES THE REAR AXLE BEARING WAS REPLACED, AND NOW A FRONT DIFFERENTIAL IS NEEDED.*JB
POWER TRAINSeptember 20, 2001
CONSUMER STATES THE REAR AXLE BEARING WAS REPLACED, AND NOW A FRONT DIFFERENTIAL IS NEEDED.*JB
SERVICE BRAKES, HYDRAULICSeptember 20, 2001
THE ROTORS HAVE BEEN TURNED TWICE AND THEN REPLACED.*JB
EQUIPMENTSeptember 20, 2001
THE TAPE DECK HAS BEEN REPLACED TWICE.*JB
STEERINGSeptember 20, 2001
CONSUMER STATES PINION SEALS AND BOOT HAVE BEEN REPLACED.*JB
STEERINGSeptember 20, 2001
CONSUMER STATES PINION SEALS AND BOOT HAVE BEEN REPLACED.*JB
POWER TRAINSeptember 19, 2001
CONSUMER PLACED VEHICLE IN PARK, GOT OUT WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN IT STARTED TO MOVE BACKWARDS, CONSUMER TRIED TO GET IN THE VEHICLE TO APPLY THE BRAKES, BUT THE DOOR HIT HER AND WAS KNOCKED DOWN, VEHICLE WAS DAMAGED, CONSUMER REPORTED INCIDENT TO MANUFACTURER BUT WAS DENIED ANY ASSISTANCE BECAUSE THEY ARE STATING THAT THE EMERGENCY BRAKE SHOULD HAVE BEEN ENGAGED.*JB
POWER TRAINSeptember 19, 2001
CONSUMER PLACED VEHICLE IN PARK, GOT OUT WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN IT STARTED TO MOVE BACKWARDS, CONSUMER TRIED TO GET IN THE VEHICLE TO APPLY THE BRAKES, BUT THE DOOR HIT HER AND WAS KNOCKED DOWN, VEHICLE WAS DAMAGED, CONSUMER REPORTED INCIDENT TO MANUFACTURER BUT WAS DENIED ANY ASSISTANCE BECAUSE THEY ARE STATING THAT THE EMERGENCY BRAKE SHOULD HAVE BEEN ENGAGED.*JB
POWER TRAINSeptember 18, 2001
WHILE DRIVING VEHICLE JUMPS OUT OF DRIVE INTO REVERSE. VEHICLE DOWNSHIFTS BY ITSELF. ALSO, VEHICLE MAKES A HUMMING SOUND AND IS JERKING. CONTACTED DEALER, AND DEALER STATED THERE WAS NO RECALL.*AK
POWER TRAINSeptember 13, 2001
TRANSMISSION GEAR DOES NOT SHIFT PROPERLY AND STALLS INTERMITTENTLY. VEHICLE HAS BEEN TAKEN TO DEALER FOR INSPECTION/REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
POWER TRAINSeptember 12, 2001
WHILE CAR WAS IN PARK AND ENGINE RUNNING VEHICLE JUMPED OUT OF PARK INTO REVERSE, DOWN DRIVEWAY AND INTO FIELD, CONSUMERS WIFE RAN AND JUMPED IN CAR ,AND WAS DRAGGED UNTIL EMERGENCY BRAKE COULD BE PULLED AND VEHICLE CAME TO A STOP. *AK *JB
SERVICE BRAKES, HYDRAULICSeptember 9, 2001
BOTH REAR BRAKE ROTORS ARE RUSTED TO AN EXTREME, JEEP HAS A PREVIOUS RECALL ON THE FRONT ROTORS IN THE NORTHEAST REGION FOR RUST TO ROTORS AND HUBS DUE TO SALT ERROSION. THIS RECALL SHOULD BE EXTENDED TO COVER THE REAR ROTORS AS WELL.*AK
STEERINGSeptember 7, 2001
BRACKET THAT HOLDS STEERING PUMP BROKE, CAUSING LOSS OF STEERING. DEALER HAS REPAIRED VEHICLE.*AK DUE TO THE FAULTY BRACKET, DEALER HAD TO REPLACE THE TENSIONER AND SERPENETINE BELT ALSO. *SLC
POWER TRAINSeptember 7, 2001
WHILE GEAR WAS IN PARK AND IDLING, VEHICLE STARTED MOVING BACKWARDS. NO DETERMINATION WAS MADE FOR CAUSE OF THIS PROBLEM. *AK VEHICLE ROLLED INTO MAILBOX. *SLC
SUSPENSIONSeptember 6, 2001
WHILE DRIVING DOWN A STEEP HILL, VEHICLE BEGAN TO SHIMMY, BRAKES LOCKED, AND CONSUMER HAD NO CONTROL OF VEHICLE, IT WAS DETERMINED BY A MECHANIC THAT VEHICLE CONTAINED TWO CRACKED AXLES ON THE FRONT END, TRAC BAR WAS REPLACED, AS WELL AS WHEEL BEARINGS.*JB
STEERINGSeptember 6, 2001
THE STEERING DAMPER, PINION SEAL , AND CRUSH SLEEVE WERE REPLACED.*JB
SERVICE BRAKES, HYDRAULICSeptember 6, 2001
THE MECHANIC REPLACED TWO REAR EMERGENCY REAR BRAKE SHOES.*JB
TIRESSeptember 6, 2001
ALL FOUR TIRES WERE REPLACED DUE TO NORMAL WEAR AND TEAR.*JB
TIRESSeptember 6, 2001
ALL FOUR TIRES WERE REPLACED DUE TO NORMAL WEAR AND TEAR.*JB
POWER TRAINSeptember 5, 2001
VEHICLE WAS IN PARK AND RUNNING, AND GEAR SHIFT JUMPED FROM PARK INTO DRIVE AND TOOK OFF. CONSUMER TRIED TO STOP IT, AND VEHICLE RAN OVER HER LEG. DEALERSHIP WAS AWARE OF PROBLEM.*AK
PARKING BRAKESeptember 3, 2001
THE BUTTON ON THE PARKING BRAKE DETACHED RENDERING IT INEFFECTIVE.*AK
POWER TRAINSeptember 1, 2001
VEHICLE JUMPED OUT OF GEAR, CAUSING PROPERTY DAMAGE, CLAIM NUMBER 55H710293. *SLC
POWER TRAINSeptember 1, 2001
VEHICLE JUMPED OUT OF GEAR, CAUSING PROPERTY DAMAGE, CLAIM NUMBER 55H710293. *SLC
POWER TRAINAugust 31, 2001
FROM PARK, HAD BEEN HIVING PROBLEM GETTING KEY OUT OF IGNITION CYLINDER. *DB 33-1825-248
POWER TRAINAugust 31, 2001
CONSUMER ADVISED THAT VEHICLE KICKED OUT OF GEAR AND ROLLED BACKWARDS *DB 42-1384-167
POWER TRAINAugust 31, 2001
CONSUMER STOPPED VEHICLE AND PUT IT PARK. GOT OUT VEHICLE AND WALKED AWAY HEARD BANG HIS VEHICLE BACKED INTO ANOTHER VEHICLE. *DB 22-V132-439
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK AND MAY HAVE JUMPED GEARS INTO REVERS. *DB 35-W709-576
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED AT TOP OF THE HILL WHEN IT WAS ROLLED DOWN HILL AND HIT THE HOUSE. 42-1134-291
POWER TRAINAugust 31, 2001
GEAR JUMPED OUT OF PARK. 07-3009-610
POWER TRAINAugust 31, 2001
VEHICLE ROLLED DOWN DRIVE AND HIT ANOTHER CAR. 45-8009-312
POWER TRAINAugust 31, 2001
WHILE VEHICLE WAS PARKED IN GARAGE (NEW CAR) WITH ENGINE RUNNING, TRANSMISSION SLIPPED OUT OF PARK AN INTO REVERSE. DRIVERS SIDE DOOR WAS OPEN AT TIME AND WAS TORN OFF BY RIGHT SIDE AS IT PASSED BY. WHEN CAR WAS STOPPED BY INSURED, INDICATOR STILL INDICATED CAR WAS IN PARK AUTO DEALER AND MGE DO NOT ACCEPT RESPONSIBILITY, INSURED WILLING TO GO TO COURT. ($6,000 DAMAGE) 55-G215-214
POWER TRAINAugust 31, 2001
VEHICLE POPPED OUT OF PARK INTO REVERSE BEFORE IT STARTED ROLLING. 06-5287-444
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK, SLIPPED OUT OF GEAR WHILE THE OWNER WAS IN THE GAS STATION STORE, AND IT ROLLED INTO A GAS PUMP,KNOCKED IT OVER CAUSING FIRE AND ALSO CAR CAUGHT ON FIRE. 38-J600-008
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK, GEAR JUMPED CAUSING VEHICLE TO ROLL DOWN THE HILL STRIKING A TREE.25-5518-885
POWER TRAINAugust 31, 2001
STATE FARM INSURANCE STATED, OWNER HAD LEFT THE JEEP PARKED OUT FRONT OF THE STORE FOR A FEW MINUTES RUNNING, WENT IN TO RING OUT AND LOCKUP AND WHEN SHE CAME OUT THE VEHICLE HAD COASTED BACKWARD AND HIT A .35-W2800-618
POWER TRAINAugust 31, 2001
THE INSURED CLAIMS HE GOT OUT OF HIS CAR TO GET SOMETHING AND THE VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS *DB 75-5391-573
POWER TRAINAugust 31, 2001
INSURED THOUGHT SHE HAD VEHICLE IN PARK, INSTEAD IT WAS IN REVERSE. SHE RAN TO TRY AND TO STOP VEHICLE STOP, BUT WAS KNOCKED DOWN AND HIT HER HEAD. THE ADJUSTER STATED VEHICLE JUMPED FROM PARK TO REVERSE.
POWER TRAINAugust 31, 2001
VEHICLE WAS PUT INTO PARK, BUT THEN ROLLED BACK CAUSING DAMAGE TO VEHICLE, CLAIM 60-C124-977. *SLC
POWER TRAINAugust 31, 2001
CONSUMER PLACED GEAR SHIFT IN PARK, BUT VEHICLE ROLLED BACKWARD CAUSING DAMAGE, CLAIM 32-V024-155. *SLC
POWER TRAINAugust 31, 2001
CONSUMERS VEHICLE ROLLED OUT OF PARK, HITTING TWO OTHER VEHICLES, CLAIM 43-R601-249. *SLC
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK, SLIPPED OUT OF GEAR WHILE THE OWNER WAS IN THE GAS STATION STORE, AND IT ROLLED INTO A GAS PUMP,KNOCKED IT OVER CAUSING FIRE AND ALSO CAR CAUGHT ON FIRE. 38-J600-008
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK, GEAR JUMPED CAUSING VEHICLE TO ROLL DOWN THE HILL STRIKING A TREE.25-5518-885
POWER TRAINAugust 31, 2001
THE INSURED CLAIMS HE GOT OUT OF HIS CAR TO GET SOMETHING AND THE VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS *DB 75-5391-573
POWER TRAINAugust 31, 2001
VEHICLE WAS PUT INTO PARK, BUT THEN ROLLED BACK CAUSING DAMAGE TO VEHICLE, CLAIM 60-C124-977. *SLC
POWER TRAINAugust 31, 2001
CONSUMER PLACED GEAR SHIFT IN PARK, BUT VEHICLE ROLLED BACKWARD CAUSING DAMAGE, CLAIM 32-V024-155. *SLC
POWER TRAINAugust 31, 2001
FROM PARK, HAD BEEN HIVING PROBLEM GETTING KEY OUT OF IGNITION CYLINDER. *DB 33-1825-248
POWER TRAINAugust 31, 2001
CONSUMER ADVISED THAT VEHICLE KICKED OUT OF GEAR AND ROLLED BACKWARDS *DB 42-1384-167
POWER TRAINAugust 31, 2001
CONSUMER STOPPED VEHICLE AND PUT IT PARK. GOT OUT VEHICLE AND WALKED AWAY HEARD BANG HIS VEHICLE BACKED INTO ANOTHER VEHICLE. *DB 22-V132-439
POWER TRAINAugust 31, 2001
VEHICLE WAS IN PARK AND MAY HAVE JUMPED GEARS INTO REVERS. *DB 35-W709-576
POWER TRAINAugust 31, 2001
VEHICLE WAS PARKED AT TOP OF THE HILL WHEN IT WAS ROLLED DOWN HILL AND HIT THE HOUSE. 42-1134-291
POWER TRAINAugust 31, 2001
GEAR JUMPED OUT OF PARK. 07-3009-610
POWER TRAINAugust 31, 2001
VEHICLE ROLLED DOWN DRIVE AND HIT ANOTHER CAR. 45-8009-312
POWER TRAINAugust 31, 2001
WHILE VEHICLE WAS PARKED IN GARAGE (NEW CAR) WITH ENGINE RUNNING, TRANSMISSION SLIPPED OUT OF PARK AN INTO REVERSE. DRIVERS SIDE DOOR WAS OPEN AT TIME AND WAS TORN OFF BY RIGHT SIDE AS IT PASSED BY. WHEN CAR WAS STOPPED BY INSURED, INDICATOR STILL INDICATED CAR WAS IN PARK AUTO DEALER AND MGE DO NOT ACCEPT RESPONSIBILITY, INSURED WILLING TO GO TO COURT. ($6,000 DAMAGE) 55-G215-214
POWER TRAINAugust 31, 2001
VEHICLE POPPED OUT OF PARK INTO REVERSE BEFORE IT STARTED ROLLING. 06-5287-444
PARKING BRAKE,POWER TRAINAugust 31, 2001
HAD LEFT THE JEEP PARKED OUT FRONT OF THE STORE FOR A FEW MINUTES RUNNING. WENT IN TO RING OUT AND LOCKUP AND WHEN SHE CAME OUT THE JEEP HAD COASTED BACKWARD AND HIT A ??? *DB 35-W280-618
POWER TRAINAugust 31, 2001
ANALYST ASSUMING VEHICLE JUMPED OUT OF GEAR, THE DESCRIPTION OF LOSS SHOWS THERE WAS 2000 DOLLARS IN DAMAGE TO OTHER PROPERTY, CLAIM 55-H710-293. *SLC
POWER TRAINAugust 31, 2001
STATE FARM INSURANCE STATED, OWNER HAD LEFT THE JEEP PARKED OUT FRONT OF THE STORE FOR A FEW MINUTES RUNNING, WENT IN TO RING OUT AND LOCKUP AND WHEN SHE CAME OUT THE VEHICLE HAD COASTED BACKWARD AND HIT A .35-W2800-618
POWER TRAINAugust 31, 2001
INSURED THOUGHT SHE HAD VEHICLE IN PARK, INSTEAD IT WAS IN REVERSE. SHE RAN TO TRY AND TO STOP VEHICLE STOP, BUT WAS KNOCKED DOWN AND HIT HER HEAD. THE ADJUSTER STATED VEHICLE JUMPED FROM PARK TO REVERSE.
POWER TRAINAugust 31, 2001
CONSUMERS VEHICLE ROLLED OUT OF PARK, HITTING TWO OTHER VEHICLES, CLAIM 43-R601-249. *SLC
POWER TRAINAugust 29, 2001
VEHICLE WAS PARKED INSIDE OF CONSUMER'S APARTMENT COMPLEX, CONSUMER WAS GOING TO NEWPAPER STAND, AND VEHICLE JUMPED INTO GEAR AND STARTED TRAVELING BACKWARD WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM. CONSUMER WAS ABLE TO JUMP INSIDE OF VEHICLE TO STOPIT. THERE WERE NO INJURIES REPORTED. *AK
SERVICE BRAKES, HYDRAULICAugust 29, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
POWER TRAINAugust 28, 2001
WHILE VEHICLE WAS IN PARK WITH ENGINE RUNNING VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND ROLLED DOWN A HILL. AFTER VEHICLE CAME TO A STOP GEAR WAS STILL IN PARK. *AK *SLC
POWER TRAINAugust 28, 2001
IN ADDITION TO COMMONLY REPORTED PROBLEM WITH SHIFTING TO REVERSE FROM PARK, ALSO SHIFTS HARD SOMETIMES/SOFT OTHERS. *AK
LATCHES/LOCKS/LINKAGESAugust 23, 2001
HOOD BECAME UNATTACHED FROM THE VEHICLE WHILE DRIVING. CABLE MUST HAVE SNAPPED. VISION WAS BLOCKED BY HOOD. CONSUMER FEELS THIS IS VERY DANGEROUS BECAUSE DRIVER CAN'T SEE WHERE TO GO. *AK
TIRESAugust 21, 2001
VEHICLE WAS GOING 40MPH AND THE REAR PASSENGER'S TIRE BLEWOUT. NO WARNING, IT SUDDENLY BLEW OUT. VEHICLE STARTED SWAYING, AND CONSUMER SAW SMOKE FROM BACK TIRE. HALF OF THE TIRE WAS GONE. ORIGINAL TIRES, SIZE P225/75R15 ON A 1997, JEEP GRAND CHEROKEE WITH 52,000 MILES.*AK *YH
SUSPENSION,POWER TRAINAugust 20, 2001
JEEP WAS DRAGGING IN DRIVETRAIN LIKE VEHICLE WAS PULLING SOMETHING. CROSS PIN IN DIFFERENTIAL WAS WALKING IN THE CASE BECAUSE IT WAS ELONGATING, CAUSING SCREW THAT HOLDS CROSS PIN TO BREAK. MECHANIC ORDERED PARTS FROM CHRYSLER, WHO HAS BEEN REPAIRING A LOT OF THE SAME PROBLEMS.*AK *SLC
FUEL SYSTEM, GASOLINEAugust 20, 2001
THERE WAS A SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN WHILE THE CONSUMER WAS DRIVING THE VEHICLE, IT WAS INDICATED THAT THE FUEL SENDEING UNIT WAS DEFECTIVE, WHEN GASOLINE WAS ADDED, THE VEHICLE STARTED AND RAN WELL, THE CONSUMER SAYS THE FAILED PART SHOULD BE RECALLED. *YH
POWER TRAINAugust 20, 2001
CONSUMER PUT KEY IN IGNITION, GAVE A LITTLE GAS, AND VEHICLE LURCHED INTO REVERSE CRASHING INTO A BUILDING CAUSING DAMAGE TO THE REAR OF THE VEHICLE, CONSUMER STATES VEHICLE WAS STILL IN PARK AT TIME OF ACCIDENT, LUCKILY THERE WERE NO INJURIES. *SLC
POWER TRAINAugust 20, 2001
CONSUMER PUT KEY IN IGNITION, GAVE A LITTLE GAS, AND VEHICLE LURCHED INTO REVERSE CRASHING INTO A BUILDING CAUSING DAMAGE TO THE REAR OF THE VEHICLE, CONSUMER STATES VEHICLE WAS STILL IN PARK AT TIME OF ACCIDENT, LUCKILY THERE WERE NO INJURIES. *SLC
SUSPENSIONAugust 18, 2001
NOTICED RATTLE IN FRONT SOMEWHERE. TOOK JEEP TO DEALER AT 54,358 MILES. THEY STATED THAT SWAY BAR LINKS NEEDED TO BE REPLACED, HOWEVER, NOT A SAFETY ISSUE. LATER, WAS ON A TRIP AND NEARLY LOST CONTROL OF VEHICLE WHILE DRIVING ON ROUGH ROAD. ENTIRE FRONT END STARTED TO BOUNCE UP AND DOWN AND I THOUGHT A WHEEL HAD FALLEN OFF. GOT VEHICLE STOPPED. THEN IT SEEMED TO DRIVE NORMALLY. I CHECKED TO SEE IF ANYTHING WAS BROKEN AND FOUND NOTHING. NEXT MORNING TOOK TO DEALER IN NEW BRITAIN, CT AND THEY STATED THIS IS COMMON PROBLEM WITH THIS VEHICLE. THEY REPLACED, NOT UNDER WARRANTY, AND NOW SEEMS FINE. I WAS CHARGED FOR LABOR AND MATERIAL - NOT COVERED UNDER EXTENDED SERVICE CONTRACT I PURCHASED. SEEMS LIKE A SAFETY ISSUE TO ME, IF YOU ARE APT TO LOSE CONTROL.*AK
FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITYAugust 17, 2001
GRINDING TICKING SOUND AND GAS LEAKS. DEALER SAID THE TANK WARPED AND THE NOISE CAME FROM READ DIFFERENTIAL BEARINGS. WATER LEAKS FROM WINDSHIELD
POWER TRAINAugust 16, 2001
THERE WAS A NOISE IN FRONT END OF VEHICLE, CONSUMER WAS INFORED THAT THE NOSIE WAS FROM THE FRONT DIFFERENTIAL AND WAS NOT SERIOUS, HOWEVER AT 60,000 MILES NOISE BECAME WORSE, MECHANIC INFORMED CONSUMER AGAIN THAT IT WAS IN THE DIFFERENTIAL, BUT COULD NOT DETERMINE WHAT IT WAS WITHOUT MAJOR DISASSEMBLY AND TO CONTINUE DRIVING VEHICLE FOR AT LEAST ANOTHER 6,000 MILES.*JB
ENGINE AND ENGINE COOLINGAugust 16, 2001
SERPINTINE DRIVE BELT WAS REPLACED.*JB
SERVICE BRAKES, HYDRAULICAugust 16, 2001
FRONT BRAKE PADS WERE REPLACED.*JB
EQUIPMENTAugust 16, 2001
AIR CONDITIONER DOES NOT GET COLD.*JB
PARKING BRAKE,POWER TRAINAugust 14, 2001
WHILE BOTH DOORS WERE OPEN WHEN BACKING VEHICLE BACKWARDS, NOTICED CHILD WALKING ON SIDE OF VEHICLE. CONSUMER PUT VEHICLE IN PARK TO GET CHILD, AND WITHOUT AND INDICATION VEHICLE SLIPPED OUT OF PARK, ROLLING BACKWARD, AND CHILD GOT COUGHT BETWEEN DOORS, DRAGING CHILD. CONSUMER JUMPED INTO VEHICLE AND PULLED EMERGENCY PARKING BRAKE, BUT VEHICLE CONTINUED TO ROLL ABOUT 15 FEET BEFORE STOPPING. CHILD WAS RUSH TO HOSPITAL. PLEASE PROVIDE FURTHER INFORMATION.*AK
POWER TRAINAugust 14, 2001
WHEN VEHICLE IS DRIVEN FOR A GOOD AMOUNT OF TIME TRANSMISSION WILL GET STUCK IN FOURTH GEAR. CONSUMER HAS TO SHUT VEHICLE OFF FOR A WHILE BEFORE TRANSMISSION WILL COME BACK TO NORMAL.*AK
POWER TRAINAugust 14, 2001
GEAR SHIFT JUMPED INTO REVERSE WHEN CONSUMER PUT LEVER INTO PARK. VEHICLE WAS UNABLE TO MAKE ANY MOVEMENT BECAUSE CONSUMER APPLIED BRAKES. DEALERSHIP DID NOT EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
POWER TRAINAugust 14, 2001
VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING AN ACCIDENT WITH A HOUSE. CONSUMER WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTACTED. *AK VEHICLE WAS AT IDLE SPEED WITH TRANSMISSION IN PARK ON A FLAT DRIVEWAY, WITHOUT WARNING VEHICLE WENT INTO REVERSE AND HIT A GAS METER ON THE HOUSE NEXT DOOR, CAUSING A GAS LEAK, DEALER COULD NOT FIND ANY PROBLEMS
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERAugust 14, 2001
97 V 194 002/FUEL LEVEL SENDING UNIT: VEHICLE FUEL LEVEL SENDING UNIT INDICATING SIGNIFICANTLY MORE FUEL IN THE TANK THAN IS ACTUALLY PRESENT. MAY NOT BE AWARE THAT VEHICLE IS LOW OF FUEL, AND INCREASING RISK OF A CRASH IF VEHICLE STOPS DUE TO NO FUEL. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK *JB
POWER TRAINAugust 14, 2001
CAR WAS LEFT IN NEUTRAL AND I WENT BACK TO CLOSE GARAGE DOOR. THE CAR WENT INTO REVERSE BY ITSELF PUSHING ME THROUGH THE GARAGE DOOR I WAS CLOSING. THE OPEN DRIVERS SIDE DOOR PREVENTED ME FROM BEING KILLED. I WAS TREATED AT FAUQUIER HOSPITAL EMERGENCY ROOM FOR A SLASHED CHIN. DMAGE TO CAR WAS OVER $2000, REST WAS MEDICAL BILLS AND REPLACEMENT OF GARAGE DOOR.*AK
VEHICLE SPEED CONTROL,UNKNOWN OR OTHERAugust 11, 2001
RPM'S TO 4000, MPH 30; DEALER CLAIMS PROBLEMS WITH OTHER CUSTOMERS WITH SAME PROBLEM. DIAGNOSED AS "VALVE BODY AND GOVERNOR CENSOR" REPLACEMENT. ENGINE CHECK LIGHT HAS BEEN AN ONGOING PROBLEM SINCE VEHICLE WAS PURCHASE. SOMETIMES IT GOES OFF PRIOR TO THE DEALER, OTHER TIMES DEALER CLAIMS ITS A MINOR PROBLEM. WARRANTY APPLIED MOST TIMES, NOW I AM BEING NIT PICKED EVERYTIME THE ENGINE LIGHT GOES ON, BUT THIS TIME IT IS SERIOUS. *AK
POWER TRAINAugust 10, 2001
VEHICLE JUMPED FROM PARK TO REVERSE CAUSING AN ACCIDENT WITH A MOBILE HOME AND CARPORT. CONSUMER WAS NOT PARKED ON AN INCLINE. *AK CONSUMER PUT THE VEHICLE IN PARK, GOT OUT TO GET THE MAIL, AS CONSUMER RETRIEVED THE MAIL, CONSUMER TURNED TO SEE VEHICLE GOING IN REVERSE AND CRASHING INTO A MOBILE HOME.*JB
ENGINE AND ENGINE COOLINGAugust 10, 2001
WAS DRIVING 65MPH AND HEARD A CLUNKING NOISE. HAD TAKEN VEHICLE TO PRIVIATE MECHANIC, AND WAS INFORMED THAT BOLTS HAD EITHER SHEARED OFF OR WERE BROKEN OFF ON RIGHT SIDE MOTOR MOUNTS. THIS CAUSED ENGINE TO DROP ONTO FRAME. FIRST TIME VEHICLE WAS DIABLED. CURRENTLY, THIS WAS SECOND TIME. ADVISED NOT TO DRIVE VEHICLE.*AK
POWER TRAINAugust 10, 2001
PARKING GEAR DOES NOT LOCK IN PARK AND WILL ROLL, VEHICLE DOES NOT START ENLESS IN NEUTRAL. *AK
POWER TRAINAugust 10, 2001
WHEN COLD, THE CAR STARTED IN DRIVE WOULD NOT GO INTO GEAR. IF SHIFTED INTO REVERSE AND/OR PARK AGAIN WOUD GO INTO DRIVE SOMETIMES JUMPING INTO GEAR. IT WAS NOTED TWICE IN WARRENTY PERIOD BUT DEALERSHIP COULD NEVER"DUPLICATE THE COMPLAINT" AND NOW REFUSES TO FIX WHEN IT SPORATICALLY OCCURS STILL!PERIOD. *AK
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 10, 2001
IGNITION IMPOSSIBLE, KEY NOT WORKING AND NO CONTACT AVAILABLE, EVEN IF NEW BATTERY INSTALLED. PRACTICALLY A DEAD CAR. POWER TRAIN FAILURE HAS BEEN EXPERIENCED IN MOMENTS OF STEERING WHEEL DRIVE ,WHEN THE SYSTEM EXPECIALLY AT MODERATE SPEED PRATICALLY DOES NOT WORK ANYMORE. GRATEFUL FOR ANY INFORMATION AND HELP WHICH COULD BE OFFERED. *AK
POWER TRAINAugust 10, 2001
PARKING GEAR DOES NOT LOCK IN PARK AND WILL ROLL, VEHICLE DOES NOT START ENLESS IN NEUTRAL. *AK
POWER TRAINAugust 10, 2001
WHEN COLD, THE CAR STARTED IN DRIVE WOULD NOT GO INTO GEAR. IF SHIFTED INTO REVERSE AND/OR PARK AGAIN WOUD GO INTO DRIVE SOMETIMES JUMPING INTO GEAR. IT WAS NOTED TWICE IN WARRENTY PERIOD BUT DEALERSHIP COULD NEVER"DUPLICATE THE COMPLAINT" AND NOW REFUSES TO FIX WHEN IT SPORATICALLY OCCURS STILL!PERIOD. *AK
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 10, 2001
IGNITION IMPOSSIBLE, KEY NOT WORKING AND NO CONTACT AVAILABLE, EVEN IF NEW BATTERY INSTALLED. PRACTICALLY A DEAD CAR. POWER TRAIN FAILURE HAS BEEN EXPERIENCED IN MOMENTS OF STEERING WHEEL DRIVE ,WHEN THE SYSTEM EXPECIALLY AT MODERATE SPEED PRATICALLY DOES NOT WORK ANYMORE. GRATEFUL FOR ANY INFORMATION AND HELP WHICH COULD BE OFFERED. *AK
POWER TRAINAugust 9, 2001
WHILE IDLING IN PARK, VEHICLE JUMPED INTO REVERSE INJURING THE DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK *SLC
POWER TRAINAugust 9, 2001
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, INJURING DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK
POWER TRAINAugust 9, 2001
I FIRST REPORTED THIS BACK IN OCTOBER 1997. I HAD LEFT MY JEEP GRAND CHEROKEE IN PARK WITH THE ENGINE RUNNING IN FRONT OF A CONVENIENCE STORE. I WENT INSIDE FOR APPROXIMATELY 1 MINUTE AND UPON EXITING SAW MY JEEP MOVING IN REVERSE OUT OF THE PARKING LOT HEADED FOR A 4 LANE HIGHWAY. I RAN AFTER MY CAR TO STOP IT AND UPON OPENING THE DRIVER'S SIDE DOOR WAS HIT BY IT AND THROWN HEAD FIRST INTO THE PAVEMENT. THE CAR THEN CROSSED 2 LANES OF TRAFFIC AND HIT A VEHICLE STOPPED AT A STOP LIGHT. DAMAGE WAS DONE TO BOTH VEHICLES. I HAD A LARGE HEMOTOMA ON MY HEAD AND EXTENSIVE NECK BRUISING AND A HERNIATED DISC IN MY NECK. JEEP WAS CONTACTED AND THEY SENT AN ENGINEER TO LOOK AT THE CAR BUT COULDN'T FIND ANYTHING WRONG WITH IT. ALLSTATE SENT AN ENGINEER AS WELL. THIS WAS A LEASED VEHICLE AND IS PROBABLY BEING DRIVEN BY SOMEONE ELSE AS I TYPE THIS. I FIND IT AMUSING THAT 4 YEARS LATER - THIS IS ALL COMING OUT WHEN I WAS PROBABLY ONE OF THE FIRST TO HAVE THIS HAPPEN TO THEM.*AK
POWER TRAINAugust 9, 2001
I FIRST REPORTED THIS BACK IN OCTOBER 1997. I HAD LEFT MY JEEP GRAND CHEROKEE IN PARK WITH THE ENGINE RUNNING IN FRONT OF A CONVENIENCE STORE. I WENT INSIDE FOR APPROXIMATELY 1 MINUTE AND UPON EXITING SAW MY JEEP MOVING IN REVERSE OUT OF THE PARKING LOT HEADED FOR A 4 LANE HIGHWAY. I RAN AFTER MY CAR TO STOP IT AND UPON OPENING THE DRIVER'S SIDE DOOR WAS HIT BY IT AND THROWN HEAD FIRST INTO THE PAVEMENT. THE CAR THEN CROSSED 2 LANES OF TRAFFIC AND HIT A VEHICLE STOPPED AT A STOP LIGHT. DAMAGE WAS DONE TO BOTH VEHICLES. I HAD A LARGE HEMOTOMA ON MY HEAD AND EXTENSIVE NECK BRUISING AND A HERNIATED DISC IN MY NECK. JEEP WAS CONTACTED AND THEY SENT AN ENGINEER TO LOOK AT THE CAR BUT COULDN'T FIND ANYTHING WRONG WITH IT. ALLSTATE SENT AN ENGINEER AS WELL. THIS WAS A LEASED VEHICLE AND IS PROBABLY BEING DRIVEN BY SOMEONE ELSE AS I TYPE THIS. I FIND IT AMUSING THAT 4 YEARS LATER - THIS IS ALL COMING OUT WHEN I WAS PROBABLY ONE OF THE FIRST TO HAVE THIS HAPPEN TO THEM.*AK
POWER TRAINAugust 8, 2001
PE01-021, ENGINE RUNNING AND GEARSHIFT IN PARK POSITION , WHEN SUDDENDLY GEARSHIFT POPPED OUT OF PARK AND WENT INTO REVERSE, CAUSING VEHICLE TO ROLL BACKWARDS AND IN A CIRCLE RUNNING INTO TREE. CONSUMER WENT TO VEHICLE, AND NOTICED GEAR SHIFT WAS STILL IN REVERSE.*AK *SLC
POWER TRAINAugust 8, 2001
TRANSMISSION GETS STUCK IN 4TH GEAR. *AK
POWER TRAINAugust 8, 2001
VEHICLE WAS IN PARK & SLIPPED INTO REVERSE BY ITSELF WITH ENGINE RUNNING & NO ONE INSIDE. THE VEHICLE CRASHED INTO THE SIDE OF OUR GARAGE. WE CONTACTED THE DEALER BECAUSE THE CAR WAS ONLY 2 MONTHS OLD & THEY TOLD US IT WAS A DRIVER ERROR.*AK
POWER TRAINAugust 8, 2001
JUMP TO REVERSE IN PARK. *AK
POWER TRAINAugust 8, 2001
TRANSMISSION GETS STUCK IN 4TH GEAR. *AK
POWER TRAINAugust 8, 2001
VEHICLE WAS IN PARK & SLIPPED INTO REVERSE BY ITSELF WITH ENGINE RUNNING & NO ONE INSIDE. THE VEHICLE CRASHED INTO THE SIDE OF OUR GARAGE. WE CONTACTED THE DEALER BECAUSE THE CAR WAS ONLY 2 MONTHS OLD & THEY TOLD US IT WAS A DRIVER ERROR.*AK
POWER TRAINAugust 8, 2001
JUMP TO REVERSE IN PARK. *AK
POWER TRAINAugust 8, 2001
VEHICLE WAS PUT INTO PARK, DRIVER WAS OUT OF CAR WITH DOOR OPEN, VEHICLE STARTED TO MOVE BACKWARDS, WAS ABLE TO GET BACK IN CAR - GEAR WAS NOW IN REVERSE. NO INJURIES, NO DAMAGE. FIRST TIME THIS HAPPENED DRIVER WAS IN CAR WITH GEAR IN PARK, IDLING, CAR WENT INTO REVERSE. BUT DRIVER QUESTIONED WHETHER HE MIGHT HAVE JUST HAD IT IN REVERSE . . . SO IGNORED IT.*AK
POWER TRAINAugust 8, 2001
VEHICLE WAS PUT INTO PARK, DRIVER WAS OUT OF CAR WITH DOOR OPEN, VEHICLE STARTED TO MOVE BACKWARDS, WAS ABLE TO GET BACK IN CAR - GEAR WAS NOW IN REVERSE. NO INJURIES, NO DAMAGE. FIRST TIME THIS HAPPENED DRIVER WAS IN CAR WITH GEAR IN PARK, IDLING, CAR WENT INTO REVERSE. BUT DRIVER QUESTIONED WHETHER HE MIGHT HAVE JUST HAD IT IN REVERSE . . . SO IGNORED IT.*AK
FUEL SYSTEM, GASOLINE,INTERIOR LIGHTINGAugust 7, 2001
CONSUMER WAS CALLING IN REGARD TO NHTSA RECALL 97V194002N/ MANUFACTURER'S RECALL 755. WHILE ATTEMPTING TO PULL INTO TRAFFIC VEHICLE RAN OUT OF GAS, ALTHOUGH GAS GAUGE READ 1/4 OF A TANK. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM, BUT REFUSED TO REMEDY PROBLEM FREE OF CHARGE EVEN THOUGH VEHICLE WAS EXPERIENCING SAME PROBLEM. CONSUMER'S VEHICLE WAS MANUFACTURED THREE DAYS AFTER THE CUT-OFF DATE AS STATED ON RECALL. PLEASE PROVIDE FURTHER DETAILS. *AK WHEN THE DRIVER DEPRESSES THE GAS THE VEHICLE BOGS DOWN AND THEN TAKES OFF, THE DRIVER'S DOOR DOME LIGHT IS INOPERATIVE INTERMITTENTLY DUE TO OPEN CIRCUIT, DEALER REPLACED DOME LIGHT SWITCH. NLM
VEHICLE SPEED CONTROLAugust 7, 2001
WE WERE ON OOUR WAY HOME ON THE FREEWAY, IT WAS STOP AND GO TRAFFIC, WE WERE NOT GOING MORE THAN 3MPHAND MY FOOT APPLIED ON THE BRAKE WHEN THE JEEP LURCHED FORWARD AND STRUCK A BOAT AND THE OUTDRIVE CAUSING $5000 TO MY VEHICLE AND THE BOAT IS STILL IN REPAIR.*AK
VEHICLE SPEED CONTROLAugust 7, 2001
WE WERE ON OOUR WAY HOME ON THE FREEWAY, IT WAS STOP AND GO TRAFFIC, WE WERE NOT GOING MORE THAN 3MPHAND MY FOOT APPLIED ON THE BRAKE WHEN THE JEEP LURCHED FORWARD AND STRUCK A BOAT AND THE OUTDRIVE CAUSING $5000 TO MY VEHICLE AND THE BOAT IS STILL IN REPAIR.*AK
POWER TRAINAugust 6, 2001
VEHICLE WAS PARKED , EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD, TRAILER WAS ATTACHED TO VEHICLE, IT JACK KNIFED AND STOPPED VEHICLE. DAMAGE UNKNOWN. NO INJURIES.*AK
POWER TRAINAugust 6, 2001
AFTER JUST STARTING ENGINE AND PARTIALLY STEPPING OUT OF VEHICLE IT SUDDENLY MOVED BACKWARDS IN REVERSE. EMERGENCY BRAKE WAS ON, AND HE WAS ABLE TO THROW GEAR INTO NEUTRAL, PREVENTING ANY DAMAGE. THIS WAS THE ONLY OCCURANCE OF THIS PROBLEM. *AK *JB
POWER TRAINAugust 6, 2001
PE01-021; VEHICLE WAS RUNNING IN PARK POSITION WHEN IT STARTED TO MOVE IN REVERSE. CONSUMER TRIED TO GET BACK INTO VEHICLE, WHEN WHEEL CAUGHT LEFT FOOT, DRAGGING CONSUMER ABOUT 6 FEET AND PINNING HER UNDER THE WHEEL. VEHICLE WAS NOT INSPECTED FOR CAUSE.*AK *JB
FUEL SYSTEM, GASOLINEAugust 6, 2001
VEHICLE NOT INCLUDED IN RECALL 97V194002. FUEL TANK MOUNTED FUEL LEVEL SENDING ACCURACY CAN DEGRADE OVER TIME, INDICATING MORE FUEL IN RESERVE THAN ACTUALLY PRESENT. PLEASE GIVE ANY FURTHER DETAILS. *AK
POWER TRAINAugust 6, 2001
WHILE VEHICLE WAS IN PARK POSITION IT JUMPED FROM PARK TO REVERSE, CAUSING VEHICLE TO HIT ANOTHER VEHICLE, DAMAGE WAS ESTIMATED AT FOUR THOUSAND DOLLARS.*AK CONSUMER TRIED TO JUMP IN VEHICLE, BUT WAS KNOCKED DOWN, CONSUMERS FOOT WAS CAUGHT IN THE DOOR AND WAS ALMOST RUN OVER BY JEEP.*JB
POWER TRAINAugust 6, 2001
WHILE INSIDE OF VEHICLE WITH ENGINE ON AND PARKING PAWL IN PARK IT COULD JUMP AND MOVE TO REVERSE. THIS PROBLEM HAD HAPPENED THREE TIMES WITHOUT A PRIOR WARNING.*AK
POWER TRAINAugust 6, 2001
ROLLAWAY IN REVERSE WHILE IN PARK- LEFT FOR WORK IN A.M., BACKED OUT OF DRIVEWAY AND PROCEEDED TO PUT VECHICLE IN PARK ON DIRT ROAD TO GET OUT AND PUT MAIL IN MAILBOX. AFTER TURNING AROUND FROM PUTTING MAIL IN MAILBOX SAW THAT VECHICLE WAS MOVING BACKWARD. *AK
POWER TRAINAugust 6, 2001
VEHICLE JUMPED OUT OF PARK AND BACKED UP TOWARD A BUILDING. I WAS OUT OF THE VEHICLE AND WHEN I TRIED TO STOP IT BY PUTTING MY FOOT ON THE BRAKE, I SLIPPED AND THE VEHICLE RAN OVER MY FOOT AND BROKE IT. IT CONTINUED TO CRASH INTO A RETAIL STORE.*AK
POWER TRAINAugust 6, 2001
OWNER PUT VEHICLE IN PARK MODE AND WENT TO MAILBOX. CAR REMAINED IN PARK MODE FOR A TIME, BUT THEN THREW ITSELF INTO REVERSE MODE. UNOCCUPIED VEHICLE BACKED INTO THE STREET FROM THE OWNER'S DRIVEWAY AND CIRCLED BACK INTO THE NEIGHBOR'S YARD. IT TRAVELED A LONG WAY ACROSS THE NEIGHBOR'S YARD AND DID NOT STOP UNTIL IT STRUCK A TREE, RESULTING IN OVER $3,100 DAMAGE TO THE CAR IN THE TAILGATE REGION. AFTER REPORTING INCIDENT TO MANUFACTURER THEY SENT A RESPONSE LETTER THAT SAID TO TURN IT INTO OWNER'S INSURANCE BECAUSE DRIVER DID NOT DEPLOY THE EMERGENCY BRAKE, TURN OFF ENGINE AND TAKE OUT KEYS.*AK
POWER TRAINAugust 6, 2001
ROLLAWAY IN REVERSE WHILE IN PARK- LEFT FOR WORK IN A.M., BACKED OUT OF DRIVEWAY AND PROCEEDED TO PUT VECHICLE IN PARK ON DIRT ROAD TO GET OUT AND PUT MAIL IN MAILBOX. AFTER TURNING AROUND FROM PUTTING MAIL IN MAILBOX SAW THAT VECHICLE WAS MOVING BACKWARD. *AK
POWER TRAINAugust 6, 2001
VEHICLE JUMPED OUT OF PARK AND BACKED UP TOWARD A BUILDING. I WAS OUT OF THE VEHICLE AND WHEN I TRIED TO STOP IT BY PUTTING MY FOOT ON THE BRAKE, I SLIPPED AND THE VEHICLE RAN OVER MY FOOT AND BROKE IT. IT CONTINUED TO CRASH INTO A RETAIL STORE.*AK
POWER TRAINAugust 6, 2001
OWNER PUT VEHICLE IN PARK MODE AND WENT TO MAILBOX. CAR REMAINED IN PARK MODE FOR A TIME, BUT THEN THREW ITSELF INTO REVERSE MODE. UNOCCUPIED VEHICLE BACKED INTO THE STREET FROM THE OWNER'S DRIVEWAY AND CIRCLED BACK INTO THE NEIGHBOR'S YARD. IT TRAVELED A LONG WAY ACROSS THE NEIGHBOR'S YARD AND DID NOT STOP UNTIL IT STRUCK A TREE, RESULTING IN OVER $3,100 DAMAGE TO THE CAR IN THE TAILGATE REGION. AFTER REPORTING INCIDENT TO MANUFACTURER THEY SENT A RESPONSE LETTER THAT SAID TO TURN IT INTO OWNER'S INSURANCE BECAUSE DRIVER DID NOT DEPLOY THE EMERGENCY BRAKE, TURN OFF ENGINE AND TAKE OUT KEYS.*AK
POWER TRAINAugust 5, 2001
VEHICLE PARKED AT BOTTOM OF DRIVEWAY WITH IGNITION RUNNING.VEHICLE JUMPED OUT OF PARK AND INTO REVERSE CAUSING VEHICLE TO BACK UP HILL. JUMPED IN VEHICLE STOPPING IT BEFORE GOING INTO DITCH ACROSS THE STREET.*AK
POWER TRAINAugust 5, 2001
CAR WAS PUT IN PARK AND AS I STARTED TO EXIT CAR IT STARTED TO ROLL. I WAS ABLE TO THEN STOP CAR AND PREVENT ANY DAMAGE OR INJURY. *AK
POWER TRAINAugust 5, 2001
WHEN PUT INTO "PARK" VEHICLE ROLLED DOWN INCLINE. *AK
VISIBILITYAugust 5, 2001
FAN MOTOR FAILED WITH AIR CONDITIONER ON ALSO AFFECTING DEFROSTER,HEATER. *AK
POWER TRAINAugust 4, 2001
MY WIFE DROVE UP TO AND OPENED A GATE. SHE DROVE THROUGH THE GATE. ON THE OTHER SIDE, SHE STOPPED THE CAR, PLACED IT IN PARK, LEFT THE DRIVER'S DOOR OPEN, THE SUV STARTED IN REVERSE TOWARD A BUILDING. THE DRIVER'S SIDE DOOR WAS SPRUNG AND DAMAGED FROM HITTING THE GATEPOST. MY WIFE WAS ABLE TO CATCH UP WITH THE VEHICLE, GET IN AND PUT IT IN PARK AND STOP THE VEHICLE BEFORE IT HIT THE BUILDING. THE DOOR SUSTAINED $ 1876 DAMAGE AND WE HAVE BEEN SURCHARGED ON OUR INSURANCE SINCE THE OCCURRENCE. WE FEEL IT WAS THE MANUFACTURER'S DEFECT, NOT OURS. *AK
POWER TRAINAugust 4, 2001
WHILE PARKED WITH TRANSMISSION SELECTOR IN PARK THE VEHICLE JUMPED INTO REVERSE AND BACKED INTO A TREE ON MY LOT AT HOME.*AK
POWER TRAINAugust 4, 2001
TRANSMISSION JUMPED OUT OF PARK AT IDLE AND KNOCKED ME DOWN AND BACKED OVER ME AT SLOW SPEED.*AK
SUSPENSIONAugust 3, 2001
WHILE TRAVELING CONSUMER NOTICED A GRINDING NOISE. SOON AFTER VEHICLE WOULD BUCK FORWARD AND BACKWARD. DEALER HAS BEEN CONTACTED . PLEASE PROVIDE FURTHER INFORMATION.*AK
AIR BAGSAugust 3, 2001
WHILE TRAVELING AROUND 45 TO 50 MPH CONSUMER'S VEHICLE IMPACTED ANOTHER VEHICLE ENTERING AN INTERSECTION. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *DRIVER SUFFERED WHIPLASH.*AK
POWER TRAIN,VEHICLE SPEED CONTROLAugust 3, 2001
TRANSMISSION LOCKED IN PARK, ONLY WAY TO GET IT OUT WAS TO PRESS HARD ON GAS PEDAL, THIS CAUSED VEHICLE TO DASH FORWARD, CONSUMER FELT THIS WAS VERY UNSAFE BECAUSE CONSUMER DIDN'Y KNOW WHEN IT WAS GOING TO DASH FORWARD. *AK *JB
POWER TRAINAugust 3, 2001
VEHICLE SLIPS OUT OF PARK INTO REVERSE. CONTACT DEALER, AND DEALER STATED WASN'T POSSIBLE FOR THAT TO HAPPEN.*AK
POWER TRAINAugust 3, 2001
VEHICLE JUMPED OUT OF PARK WHILE IDLING AND ROLLED BACKWARDS 25 YARDS THROUGH A PARKING LOT. VEHICLE CRASHED INTO A TREE, STOPPING VEHICLE. *AK *SLC
FUEL SYSTEM, GASOLINEAugust 3, 2001
THERE IS A RECALL FOR FUEL SENDING UNIT/ FUEL PUMP MANUFACTURED IN 1996 & 11/96...MY VEHICLE WAS MANUFACTURED ON 12/3/96, THREE DAYS LATER THAN THEN CUT OFF POINT FOR THE RECALL...THEREFORE I MUST PAY FOR THE REPAIR MYSELF...I THINK THE RECALL CUT OFF POINT SHOULD BE EXPANDED TO COVER ALL THE DEFECTIVE UNITS. *AK
POWER TRAINAugust 3, 2001
I PUT THE JEEP IN PARK AT A VALET PARKING AREA IN NEW BRUNSWICK, NJ. MY WIFE AND I EXITED THE JEEP. WHILE I WAS RECEIVING MY TICKET, THE JEEP BEGAN ROLLING BACKWARDS. I WAS ABLE TO GET BACK INTO THE JEEP AND HIT THE BRAKES INCHES BEFORE HITTING THE CAR BEHIND. I WROTE THE INCIDENT OFF TO HUMAN ERROR. THE JEEP WAS DEFINETELY IN REVERSE WHEN I RE-ENTERED. I AM NOT SURE IF THIS IS RELATED TO THE CURRENT FINDINGS BUT THOUGHT I SHOULD REPORT IT. *AK
POWER TRAINAugust 3, 2001
PROBLEM SEEMED TO BE WITH THE SHIFT LINKAGE TO THE TRANSMISSION. KEYS WOULD ALSO NOT COME OUT OF THE CAR BECAUSE I COULD NOT GET IT IN "PARK". AFTER PUTTING SIGNIFICANT PRESSURE ON THE SHIFTER, VEHICLE DID GO INTO PARK AND THEN WAS "OK". I DID CALL A LOCAL DEALER WHO SEEMED TO BE FAMILIAR WITH THE PROBLEM AND RECOMMENDED THE "HEAVY PRESSURE" FIX.*AK
EQUIPMENTAugust 3, 2001
THE EVAPORATOR CORE SHOULD NOT GO ON A 5 YEAR JEEP. *AK
ENGINE AND ENGINE COOLINGAugust 3, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ENGINE AND ENGINE COOLING,EQUIPMENTAugust 3, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
POWER TRAINAugust 3, 2001
UPON COMING TO A STOP AND SHIFTING INTO PARK, I TOOK MY FOOT OFF THE BRAKE AND THE CAR WENT INTO REVERSE. I PUT MY FOOT BACK ON THE BRAKE BUT WAS UNABLE TO SHIFT BACK INTO PARK OR ANY OTHER GEAR. I TURNED OFF THE VEHICLE AND HAD IT TOWED TO THE DEALER. THE DEALER FOUND THAT THE SFIFTER CABLE HAD DETACHED ON ITS OWN. THE DEALER REATTACHED THE CABLE AND FOUND THAT A NEW ONE WAS NOT REQUIRED.*AK
FUEL SYSTEM, GASOLINEAugust 1, 2001
MY VEHICLE RAN OUT OF GAS IN TRAFFIC WHILE THE GAGE STILL SHOWED OVER 1/8TH OF A TANK OF FUEL. I ALMOST WAS RUN OVER BY TRAFFIC WHEN I GOT OUT OF MY CAR WHEN IT STOPPED WITH NO WARNING. NHTSA HAS A RECALL ON FILE FOR THIS EXACT PROBLEM BUT THE DEALER AND MANUFACTURER SAYS IT DOES NOT APPLY TO MY VEHICLE. THE NSTSA CAMPAIGN NUMBER IS 97V194000, MANUFACTURER CAMPAIGN NUMBER IS 755. SINCE THEY SAY MY VEHICLE NUMBER IS OUTSIDE THE RANGE OF THIS RECALL, THEY SAY I MUST PAY FOR THE REPAIRS MYSELF. I BELIEVE THAT THIS RECALL DOES NOT INCLUDE ALL THE VEHICLES AFFECTED AND SHOULD BE EXPANDED TO INCLUDE ALL AFFECTED VEHICLES. *AK
POWER TRAINAugust 1, 2001
WHILE THE VEHICLE WAS IN PARK, IT JUMPED INTO REVERSE AND ROLLED DOWN THE DRIVEWAY, CAUSING 4,000 IN DAMAGES AND ALSO CONSUMER WAS INJURIED.*YD
TIRESAugust 1, 2001
VEHICLE WAS GOING 50-55 MPH AND CONSUMER NOTICED ROAD WAS FEELING ROUGH AND UNEVEN. LEFT FRONT TIRE SUDDENLY BLEWOUT. THERE WERE NO SIGNS BEFORE IT HAPPENED. CONSUMER HAS A 1997, GRAND CHEROKEE, AFTERMARKET TIRES WITH 24000 MILES ON THEM, AND SIZE P225/75R15.*AK TIRE WAS A FIRESTONE WILDERNESS HT, DOT NUMBER VDHHAWR 179. *SLC
FUEL SYSTEM, OTHERJuly 30, 2001
IN FEBRUARY OF 1998 WE RECEIVED A LETTER DATED FEBRUARY 19, 1998. THE LETTER DESCRIBED A POSSIBILITY OF AN INACCURATE FUEL GUAGE DUE TO A FUEL LEVEL SENDING UNIT. WE CALLED THE DEALER AND WERE TOLD TO WAIT FOR NOTIFICATION FROM THE FACTORY. NOTIFICATION NEVER CAME. WE CHECKED ON OTHER OCCASIONS BY PHONE OR WHEN THE VEHICLE WAS IN FOR SERVICE. WE WERE TOLD NOTHING. ON TWO OCCASIONS, ONE RECENTLY OUR VEHICLE HAD TO BE TOWED FOR A NO START CONDITION. WHEN THE VEHICLE WAS EXAMINED IT WAS FOUND TO BE OUT OF FUEL (ON BOTH OCCASIONS). WE TOOK THE VEHICLE IN TO HAVE THE PROBLEM RECTIFIED AND WAS TOLD OUR VEHICLE WAS NOT INVOLVED IN THE RECALL (NHTSA CAMPAIGN # (97V194000). WE CONTACTED CHRYSLER AND WERE TOLD IN SO MANY WORDS "SORRY WE CAN NOT HELP". I FIND IT DIFFICULT TO UNDERSTAND HOW WE RECEIVED THE LETTER IN THE FIRST PLACE, AND SECONDLY WHY THE VEHICLE WOULD BE DOING EXACTLY WHAT THE LETTER AND FROM WHAT I UNDERSTAND THE RECALL BULLETIN SAYS IT WILL DO.*AK
POWER TRAINJuly 26, 2001
BEGAN REAR END "ROAR" AT 30K MILES, "REPAIRED" X 2, REPLACED AT 43K., CHRYSLER COVERED HALF OF REPAIR. NOW FAILED AGAIN AT 80K. CHRYSLER SAYS, "TOO BAD, YOUR PROBLEM, NOT OURS." SEEMS LIKE THE REAR END OF A $35,000 CAR SHOULD LAST LONGER THAN 30K MILES. DAIMLER-CHRYSLER TAKES OUR TAX DOLLARS FOR THE BIG BAILOUT THEN TELLS ITS CUSTOMERS TO DROP DEAD.
STEERINGJuly 26, 2001
CATASTROPHIC FAILURE OF PWER STEERING PUMP MOUNTING BRACKET AT INTERSTATE SPEED, SUDDENLY LOSS OF POWER STEERING, POWER BRAKES, ENGINE COOLING AND ALTERNATOR...EVERYTHING IN THE BELT DRIVE ON THE FRONT OF THE ENGINE. NEARLY LOST CONTROL OF CAR, MANAGED TO GET OFF HIGHWAY. REPAIRED BY DEALER, HEAD TECH SAID "I SEE THEM ALL THE TIME, CHRYSLER WON'T DO ANYTHING ABOUT THE BRACKET, STILL USING IT DEPITE NUMEROUS FAILURES. BEEN THE SAME FOR 5 OR 6 YEARS NOW." IS THIS A $35,000 CAR MADE OF JUNK AT AMERICAN TAX-PAYER EXPENSE(REMEMBER THE BIG GOVERNMENT HANDOUT TO CHRYSLER)? AND, CHRYSLER CONSUMER COMPLAINT BUREAU BASICALLY SAID, "TOO BAD. YOUR PROBLEM, NOT OURS."*AK
FUEL SYSTEM, OTHERJuly 24, 2001
THE VEHICLES GAS GUAGE IS INACURATE AND SHOWS MORE FUEL THAN ACTUALLY IN TANK. THERE HAS BEEN OTHER RECALLS FOR THE FUEL SENDING UNIT FOR THIS VEHICLE, HOWEVER CHRYSLER SAYS MY MANUFACTURE DATE DON' T FALL IN THE RECALLS TIME FRAME. *AK
POWER TRAINJuly 24, 2001
PULLING OUT OF PARKING SPACE, I THOUGHT I HAD A FLAT. I LEFT CAR IDLING, IN PARK, AND GOT OUT TO LOOK AT BACK TIRE. DRIVER SIDE LOOKED OK, I THEN WENT AROUND BACK TO LOOK AT PASSENGER SIDE AND CAR STARTED ROLLING IN REVERSE. OPEN DRIVER DOOR KNOCKED ME DOWN AND RAN OVER HEEL OF SHOE, COULDN'T CATCH CAR TO STOP IT AND IT HIT 2 PARKED CARS IN LOT. *AK
VISIBILITYJuly 24, 2001
WINDSHIELD FAILED. NLM
POWER TRAINJuly 20, 2001
VEHICLE WENT INTO REVERSE WHILE TRAVELING 40 MPH CAUSING ROLLOVER AND EJECTION OF THREE PASSENGERS.*AK
FUEL SYSTEM, OTHERJuly 18, 2001
MY 1997 JEEP CHEROKEE GAS GUAGE IS NOT WORKING PROPERLY.WHEN IT GETS TO A QUARTER OF A TANK YOUR REALLY ON EMPTY.I SEE THAT THERE HAS BEEN 3 RECALLS FOR THIS PROBLEM,HOWEVER ACCORDING TO MY CHRYSLER DEALER MY VEHICLE IS NOT INCLUDED IN ANY OF THESE RECALLS. *AK
SERVICE BRAKES, HYDRAULICJuly 18, 2001
THE FRONT PADS HAVE WORN AND THE ROTORS WARPED ON SEVERAL OCCASION CAUSING EXTENDED STOPPING DISTANCE AND VIBRATION WHEN APPLIED, THESE FAILURES OCCURED PRIOR TO RECALL NOTICE 00V-136, THE CONSUMER IS REQUESTING REIMBURSENT. NLM
FUEL SYSTEM, OTHERJuly 17, 2001
RECALL 97 V 194 002/FUEL LEVEL SENDING UNIT: VEHICLE FUEL LEVEL SENDING UNIT ACCURACY IS INDICATING SIGNIFICANTLY MORE FUEL IN THE RESERVE THAN ACTUALLY PRESENT,. LOW FUEL INCREASES RISK OF A VEHICLE CRASH IF VEHICLE WAS TO STOP DUE TO NO FUEL. DEALER / MANUFACTURER WERE NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
FUEL SYSTEM, OTHERJuly 17, 2001
FUEL LEVEL INDICATOR INDICATES SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED.*AK
POWER TRAINJuly 17, 2001
WHEN SHIFTED THE TRANSMISSION HAS A 5 SEC LAG TIME TO SHIFTING. IF THE JEEP HAS BEEN PARKED FOR MORE THAN 2 DAYS THE TIME IS MORE THAN 20SEC. TRANSMISSION HAS ALSO BEEN IN "D" BUT ACTUALLY IT WAS IN "2".*AK
POWER TRAIN,VEHICLE SPEED CONTROLJuly 16, 2001
WHILE DRIVING ON HIGHWAY AT 60 MPH VEHICLE SLIPPED OUT OF GEAR FROM DRIVE INTO NEUTRAL, AND RPMS WERE RACING FROM 2-3. ALSO, TRANSMISSION FLUID WAS LEAKING AND VEHICLE WAS JERKING, VEHICLE WAS PULLED TO SIDE OF ROAD. CONSUMER TOOK VEHICLE TO THE DEALER, WHO LATER DETERMINED THAT TRANSMISSION HAD FAILED, AND NEEDED REPLACING. *AK CONSUMER NO LONGER OWNS THIS VEHICLE. *SLC
FUEL SYSTEM, GASOLINEJuly 16, 2001
WHEN DRIVING AT 65 MPH AND WITHOUT PRIOR WARNING VEHICLE CUT OFF, CAUSING LOSS OF ALL POWER. VEHICLE WAS TAKEN TO DEALER, WHO LATER DETERMINED THAT CAUSE WAS FUEL GAUGE WHICH MALFUNCTIONED. FUEL GAUGE MALFUNCTIONED, IT FAILED TO READ THE ACTUAL FUEL READING. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
SERVICE BRAKES, HYDRAULICJuly 16, 2001
PRIOR TO RECALL, CONSUMER HAD FRONT BRAKES AND ROTORS REPLACED AND IS NOW SEEKING REIMBURSEMENT.*YH
SUSPENSIONJuly 16, 2001
POPPING NOISE ON FRONT LEFT DRIVER SIDE, WHILE MAKING TURNS OR DRIVING OVER BUMPS, DEALER REPLACED SWAY BAR LINKS.*YH
ENGINE AND ENGINE COOLINGJuly 16, 2001
SERPENTINE BELT WAS CRACKED AND REPLACED. *YH
POWER TRAINJuly 16, 2001
TRANSMISSION COOLER LINES WERE REPLACED.*YH
POWER TRAINJuly 13, 2001
VEHICLE WAS PARKED WITH IGNITION RUNNING. VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND HIT A FENSE/POLE BEFORE COMING TO A STOP. *AK *SLC
SERVICE BRAKES, HYDRAULICJuly 12, 2001
UNEXPECTED LOSS OF BRAKES WAS EXPERIENCED WHEN BRAKE PEDAL WAS DEPRESSED. DRIVER WAS APPROACHING A PARKING SPOT WHEN THE FAILURE OF THE BRAKES OCCURRED. WHEN THE BRAKE PEDAL WAS DEPRESSED IT WENT TO THE FLOOR. INABILITY TO STOP CAUSED VEHICLE TO JUMP THE PARKING CURB AND CRASH INTO THE CORNER OF A CONCRETE BLOCK CONSTRUCTED BUILDING. DAMAGE TO THE VEHICLE WAS THE PRIMARY DAMAGE EXPERIENCED.TEST ING OF BRAKES BY OWNER WAS UNABLE TO RECREARE THE FAILURE. THE MASTER CYLINDER WAS SUSPECT WHEN IT WAS NOTED THE FLUID LEVEL WAS BELOW PREVIOUS OBSERVED LEVEL. MASTER CYLINDER WAS REMOVED AND HYDRAULIC FLUID WAS FOUND TO BE LEAKING AROUND THE PLUNGER SHAFT. ALSO, A SIGNIFICANT AMOUNT OF HYDRAULIC FLUID WAS FOUND INSIDE THE POWER BRAKE BOOSTER. DURING DISCUSSION OF THE PROBLEM WITH THE SERVICE REPRESENTATIVE AT JIMMIE VICKERS IT BECAME EVIDENT THIS WAS A PROBLEM THEY HAVE SEEN BEFORE. THE REPRESENTATIVE STATED THEY ARE SURPRISED IT IS NOT A RECALL ITEM. I HOPE THIS IS THE FIRST STEP TO MAKE OTHERS AWARE BEFORE A SERIOUS INCIDENT OCCURS TO ANOTHER UNWARY DRIVER.*AK
POWER TRAINJuly 11, 2001
WHENEVER GAS GUAGE REGISTERED 1/2 TANK GAUGE WILL DROP TO ZERO. THIS AFFECTED COMPUTER, AND IT GAVE OFF A WARNING SIGNAL THAT VEHICLE WAS EMPTY. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ENGINE AND ENGINE COOLINGJuly 11, 2001
HAD TAKEN VEHICLE IN FOR OIL CHANGE, MECHANIC NOTICED THAT PLASTIC FUEL CAP HAD BELTED ON OIL VALVE COVER. WOULD NEED TO BREAK IT TO REMOVE IT. MECHANIC INDICATED A METAL CAP WOULD BE NEEDED TO REPLACE PLASTIC CAP.*AK
SERVICE BRAKES, HYDRAULICJuly 10, 2001
PRIOR TO RECEIVING RECALL 00V136, CONSUMER HAD FRONT ROTORS REPLACED AND IS NOW REQUESTING REIMBURSEMENT FOR REPAIRS. *SLC
POWER TRAINJuly 9, 2001
ANOTHER VEHICLE WAS AT STOP LIGHT IN FRONT OF THE CHEROKEE. CHEROKEE HAD JUMPED OUT OF DRIVE INTO REVERSE AND THEN BACK INTO DRIVE ON ITS OWN. IT THEN LURCHED FORWARD AND REARENDED VEHICLE IN FRONT. THIS CAUSED THE OTHER DRIVER, IN THE VEHICLE IN FRONT, TO SUFFER HEAD & NECK PAIN. THIS INFORMATION WAS FURNISHED BY CATHERINE BOCSKOR @3216 GEIGER AVENUE KENSINGTON MD 20895, THE INJURED PARTY. SHE RECEIVED THE INFORMATION FROM THE OWNER OF THE CHEROKEE AT THE SCENE OF ACCIDENT.*AK
POWER TRAINJuly 9, 2001
VEHICLE LOST THE PARK AND WENT BACK WITHOUT ANY SIGNAGE OF FAILURE, LOST OF TRANSMISSION CONTROLS. THE UNIT WENT TO REVERSE AND CRASH TO MY PARKING GARAGE, MY LITLE BABY GIRL 21 MONTHS OLD WAS IN THE VEHICLE. NO INJURIES. ABS SYSTEM DAMAGED WITHOUT ANY SYMPTON.*AK
POWER TRAINJuly 8, 2001
VEHICLE WAS STOPPED AND PLACED IN PARK POSTION. I GOT OUT OF VEHICLE AND IT BEGAN BACKING UP. WHEN I RAN AROUND THE DOOR AND TRIED TO PUT MY FOOT ON THE BRAKE, I SLIPPED AND FELL. THE VEHICLE RAN OVER MY FOO, BROKE IT, AND PROCEEDED TO CRASH INTO A RETAIL STORE.*AK
POWER TRAINJuly 6, 2001
PE 01 021/ R0LLED AWAY IN PARK: VEHICLE WAS PARKED AND IDLING WHEN IT JUMPED OUT OF GEAR INTO REVERSE, AND RAN INTO A NEIGHBOR'S HOME. DEALER WAS NOTIFIED. *AK JEEP ALSO SIDE SWIPED VEHICLE WHERE THERE WAS A CHILD, LUCKILY THERE WERE NO INJURIES. *SLC
POWER TRAIN,ELECTRICAL SYSTEM,WHEELSJuly 6, 2001
WHEN MAKING A HARD TURN, EITHER LEFT OR RIGHT WITH TRANSMISSION / 4-WHEEL DRIVE IN NEUTRAL, WHEELS AND IGNITION LOCKED UP.*AK CONSUMER STATES THIS OCCURS WHEN BEING TOWED BEHIND A 36 FOOT MOTOR HOME, FIRST INCIDENT HAPPENED AFTER MAKING A HARD RIGHT TURN AND WAS DISCOVERED AFTER ABOUT 2 MILES, SECOND INCIDENT HAPPENED AFTER TRAVELING APPROXIMATELY 75 MILESCONSUMER STOPPED AND STARTED AGAIN HAVING MADE A HARD RIGHT TURN. *SLC
POWER TRAINJuly 6, 2001
WHILE DRIVING ON HIGHWAY VEHICLE JUMPED FROM DRIVE TO NEUTRAL WITH NO PRIOR WARNING. VEHICLE WAS NOT SHIFTING GEARS ON ITS OWN. CONTACTED DEALER. *AK
POWER TRAINJuly 6, 2001
I PUT VEHICLE IN PARK AND LEFT IT RUNNING TO RUN INTO A STORE I WAS HALFWAY IN THE STORE WHEN THE VEHICLE BEGAN TO ROLL BACKWARD IN REVERSE. IT PROCEEDED TO BACK UP OVER A CURVE AND HIT A BUILDING AFTER I MANAGED TO REACH INSIDE AND TURN THE STEERING WHEEL I WAS THROWN TO THE GROUND. FORTUNALTELY MY CHILDREN WHO WERE IN THE CAR WERE NOT INJURED ONLY FRIGHTENED. *AK
POWER TRAIN,VEHICLE SPEED CONTROLJuly 5, 2001
WHEN APPLYING GAS PEDAL VEHICLE FEELS AS IF IT IS PULLING IN REVERSE. THIS HAPPENS AT HIGHWAY SPEEDS. DEALER HAS NOT SEEN VEHICLE. *AK CONSUMER STATES VEHICLE BUCKS AND PULLS BACK WHILE DRIVING. *SLC
POWER TRAINJuly 5, 2001
PE 01 021: VEHICLE WAS PARKED AND RUNNING WHEN ITJUMPED OUT OF GEAR AND RAN BACKWARD INTO A GATE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
POWER TRAINJuly 5, 2001
WHILE VEHICLE WAS IDLING AND IN PARK IT JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS. CONSUMER WAS ABLE TO STOP VEHICLE BY JUMPING INTO VEHICLE. CONSUMER SUSTAINED SCRAPES AND BRUISES. MANUFACTURER HAS OFFERED NO ASSISTANCE TO CONSUMER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK AS A RESULT OF THE VEHHICLE JUMPING OUT OF GEAR THE DRIVERS SIDE DOOR WAS BENT BACKWARD BY COMING IN CONTACT WITH THE SIDEWALL. NLM
POWER TRAINJuly 5, 2001
I HAVE NOTICED THAT MY GEAR SHIFT DOESN'T ALWAY GO ALL THE WAY INTO "PARK" ALTHOUGH IT CLICKS LIKE IT DOES. I HAVE TO TAKE EXTRA CARE THAT IT DOES GO INTO "PARK".*AK
POWER TRAINJuly 5, 2001
WHEN LEFT IN PARK, WITH THE ENGINE RUNNING, THIS 1997 JEEP GRAND CHEROKEE HAS ON MULTIPLE OCCASIONS (PERHAPS SIX OR EIGHT TIMES) SLIPPED OUT OF PARK AND MOVED BOTH FORWARD AND BACKWARD ON IT'S OWN. ON SEVERAL OCCASIONS THERE WAS NO DRIVER IN THE CAR WHEN IT BEGAN MOVING. IN THE LATEST EPISODE, IN MAY OF 2001, MY WIFE WAS KNOCKED TO THE GROUND AS SHE ATTEMPTED TO REENTER THE CAR WHICH SHE HAD LEFT IN PARK. THE JEEP MOVED BACKWARD UNTIL COMING TO REST ON A HEDGE AND A CABLE TV BOX ON THE STREET NEXT TO OUR HOME. THE DAMAGES WERE ABOUT $200. MY WIFE WAS BRUISED, BUT NOT SERIOUSLY INJURED. WHAT SHOULD WE DO? IS THERE A RECALL? WILL THIS BE REPORTED TO JEEP?*AK
POWER TRAINJuly 5, 2001
WHEN I PARKED TO WATCH A FIREWORKS DISPLAY THE LEVER SLIPPED BACK INTO REVERSE. MY WIFE YELLED OUT TO ME AND I WAS ABLE TO GET MY FOOT BACK ON THE BRAKE BEFORE HITTING A LADY AND YOUNG CHILD WHO HAD WALKED BEHIND THE VEHICLE.*AK
POWER TRAINJuly 5, 2001
IN RESPONSE TO RECENT REPORTS ABOUT 1997 GRAND CHEROKEE TRANSMISSIONS GOING INTO REVERSE WITHOUT SELECTING REVERSE--MY JEEP'S TRANSMISSION SEALS DETERIORATED EARLY WITH PIECES OF THE SEALS FOUND IN THE GEAR FLUID; COULD CAUSE BLOCKAGE OF SCAVANGER SYSTEM OR INTERFERENCE WITH GEARS THEMSELVES--POSSIBLE CAUSE OR EXPLANATION; CONTACTED JEEP AND LOCAL DEALERSHIP--THEY DENIED EVERYTHING.*AK
POWER TRAINJuly 5, 2001
I PUT MY JEEP IN PARK, AND RAN TO A MAILBOX. WHEN I TURNED AROUND, I SAW THAT MY JEEP WAS DRIVING IN REVERSE. ORIGINALLY, I THOUGHT THAT MAYBE I SOMEHOW OR OTHER LEFT IN REVERSE AND JUMPED OUT OF THE CAR, BUT I KNOW THAT I DIDN'T DO THAT. NO ONE WOULD BELIVE ME THEN. HOWEVER, I'VE JUST LEARNED THAT SIMILAR INCIDENTS HAVE HAPPENED TO OTHER PEOPLE. I JUST WANT TO LET U KNOW THAT IT HAPPENED TO ME TOO.*AK
POWER TRAIN,VEHICLE SPEED CONTROLJuly 4, 2001
AT 07:45AM HUSBAND PARKED VEHICLE, PLACED DRIVE SELECTOR IN "PARK', ENGAGED EMERGENCY BRAKES, LEFT ENGINE IDLING. WIFE, JO, ENTERED VEHICLE. AS SHE WAS ENGAGING SAFETY BELT THE CAR SUDDENLY ACCELERATED TO A VERY HIGH RPM AND , SIMULTANEOUSLY, JUMPED INTO REVERSE GEAR. THE JEEP STRUCK A PARKED SEDAN AND APPARENTLY THE IM[PACT SWITCHED THE GEAR INTO FORWARD. WIFE WAS UNABLE TO CONTROL AND THE JEEP STRUCK A HOUSE . HUSBAND OPENED DOOR AND TURNED OFF ENGINE W/ IGNITION KEY. ENGINE STOPPED.. EMERGENCY BRAKES REMAINED ENGAGED THROUGHOUT. POLICE REPORT CONFIRMS "NOT THE DRIVER'S FAULT".INVESTIGATION BY INSURANCE ADJUSTER/REPAIR SHOP ONGOING.*AK
POWER TRAINJuly 4, 2001
I HAVE BEEN TAKING MY JEEP BACK TO THE DEALER SINCE ABOUT 7000 MILES WITH A HESITATION PROBLEM. THEY SAID THEY CHECKED ENGINE, TRANSMISSION, AND OTHER ITEMS WITH NO SUCESS IN LOCATING THE PROBLEM. NOW, A FEW MONTHS AGO I STARTED HAVING PROBLEMS WITH IT WANTING TO JUST TAKE OFF LIKE A BULLET, AS SOON AS YOU BARLY GET IT INTO REVERSE. I EXPLAINED TO CRYSTLER, THAT NOW ,I WONDER IF THE WHOLE TIME THEY COULDN'T FIND THE PROBLEM IF IT WAS MY TRANSMISSION. AT 55000 MILES I UNDERSTAND THINGS START GOING WRONG, BUT NOT THE TRANSMISSION. I FELT THAT IF IT NEEDED REPAIR THEY SHOULD PAY FOR IT, OR AT LEAST WAIVER THE LABOR. SO I TOOK IT TO A TRANSMISSION SPECIALIST, HE REPLIED " IF YOU WERE MY WIFE YOU WOULDN'T EVEN DRIVE IT ANY FURTHER, IT'S THAT BAD" SO NOW IT STILL SITS IN THE GARAGE GITTING FIXED ,1 1/2 WEEKS AS OF TODAY ,AND I STILL DON'T HAVE IT BACK. THE SPECILIST TOLD ME THE WHOLE TRANSMISSION WOULD NEED REBUILT, DUE TO BURNT OUT CLUTCHES IN 1 ST GEAR, AND REVERSE, AND BURNT OUT TOURQUE CONVERTER. WITH A GRAND TOTAL OF $2326.70. THEN I SAW THE ISSUE ON CNN ABOUT THE JEEP GRAND CHEROKEE, AND I REALLY FELT THAT APPLIED TO OUR JEEP. PLEASE HELP. THE DEALERSHIP KEPT TELLING ME ALOT OF CRAZY THINGS, LIKE "YOU MUST NOT BE EXCELLERATING PROPERLY" AND WITH THE REVERSE, "EVERYONE HAS TO KEEP THERE FOOT ON THE BREAK WHEN PUTTING IT IN REVERSE" WELL I NEVER HAD A VEHICLE THAT WOULD JUST SHOOT OFF LIKE A ROCKET IN REVERSE. THANK YOU LISE GREATHOUSE. *AK
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERJuly 2, 2001
FUEL GAUGE WOULD READ FULL, BUT FUEL TANK WAS EMPTY. CONSUMER HAD VEHICLE SERVICED. TECHNICIAN STATED FUEL SENDING UNIT NEEDED TO BE REPLACED. PLACE PROVIDE FURTHER INFORMATION.*AK
SUSPENSIONJuly 2, 2001
REFER TO MFG. BULLETIN # 03-03-98, SUBJECT: REAR AXLE CARRIER BEARING GROWL, REPLACEMENT PARTS R4886321( REMANUFACTURED REAR AXLE ASSEMBLY)
STEERING,UNKNOWN OR OTHERJune 29, 2001
DUE TO STEERING WHEEL AND DASHBOARD BEING TOO LOW, CONSUMER HAS SUFFERED LEG INJURIES. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTINGJune 29, 2001
CONSUMER WAS TEST DRIVING AND MADE A U TURN AND VEHICLE SHUT OFF WITH PRIOR WARNING. MECHANIC TOLD HIM THAT FUEL PRESSURE GAUGE, AND THEN A LIGHT CAME ON. ALSO, TAIL LIGHTS WERE OUT, AND COMPUTER WAS RESET. DEALERSHIP WAS AWARE OF PROBLEM.
FUEL SYSTEM, OTHERJune 29, 2001
FUEL TANK WILL REGISTER A HALF OF TANK AND LIGHT UP LIKE THERE WAS NO GASOLINE INSIDE OF VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
SERVICE BRAKES, HYDRAULICJune 28, 2001
CONSUMER WAS COMING TO A GRADUAL STOP, TRAVELING 25-30MPH ON DRY PAVEMENT WHEN ABS BRAKING SYSTEM FAILED, CAUSING CONSUMER TO HAVE A FRONTAL IMPACT COLLISION. DEALER WAS CONTACTED FOR THIS PROBLEM, BUT STATED THE BRAKING SYSTEM WAS FINE. PLEASE PROVIDE FURTHER DETAILS.*AK
SERVICE BRAKES, HYDRAULICJune 27, 2001
CONSUMER HAD ROTORS AND BRAKE PADS REPLACED PRIOR TO RECEIVING RECALL 00V136 DUE TO CORROSION, CONSUMER FEELS THAT IF THE FRONT BRAKES ARE EXPERIENCING PROBLEMS DUE TO ROAD SALT, THEN THE BACK BRAKES WOULD TOO. *SLC
SERVICE BRAKES, HYDRAULICJune 27, 2001
CONSUMER HAD ROTORS AND BRAKE PADS REPLACED PRIOR TO RECEIVING RECALL 00V136 DUE TO CORROSION, CONSUMER FEELS THAT IF THE FRONT BRAKES ARE EXPERIENCING PROBLEMS DUE TO ROAD SALT, THEN THE BACK BRAKES WOULD TOO. *SLC
FUEL SYSTEM, GASOLINEJune 26, 2001
VEHICLE STALLED DUE TO RUNNING OUT OF FUEL WHILE THE FUEL GAUGE SHOWED 1/4 TANK OF FUEL REMAINING. MANUFACTURER INFORMED CONSUMER HIS VEHICLE WAS NOT INCLUDED IN RECALLS 97V194000, 97V194001, OR 97V194002 FOR FUEL SENDING UNIT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
ENGINE AND ENGINE COOLINGJune 26, 2001
I HAVE TAKEN MY VEHICLE TO 3 DIFFERENT PLACES TO GET ESTIMATES ON WHAT IT WILL COST ME TO HAVE IT FIXED. ALL 3 OF THEM STATED TO ME THAT THEY ARE ALWAYS FIXING THIS PROBLEMS ON THE JEEPS. THAT WHERE THE PIPES COMING OUT OF THE MANIFOLD START TO SPLIT IS WHERE IT IS CRACKING. THAT IT IS A WEAK SPOT. ONE OF THE PLACES I TOOK IT TO SHOWED ME. HE HAD 3 DIFFERENT MANIFOLDS THERE AND SHOWED ME AND ALL 3 OF THEM WERE CRACKED IN THE SAME SPOT AS MINE. HE USED TO WORK FOR CHRYSLER AND SAID THAT THEY HAD EVEN NEW ONES COMING BACK WITH THE SAME PROBLEM IN THE SAME SPOT. IF THERE ARE THAT MANY DEFECTS, SHOULDN'T THEY HAVE TO REDO THE DESIGN OR SOMETHING TO MAKE THEM LAST. THESE ARE STAINLESS STEEL PIPES AND SHOULD NOT BE THAT EASY TO CRACK.*AK
POWER TRAINJune 26, 2001
I WAS ADVISED BY SEVERAL DEALERS THAT THIS YEAR (1997) VEHICLE HAS HAD MANY FAILURES AND IF NOT CORRECTED COULD CAUSE THE REAR AXLE TO LOCK-UP AND POSSIBLY CAUSE AN ACCIDENT.*AK
FUEL SYSTEM, OTHERJune 25, 2001
THE GAS GUAGE DOES NOT REPORT MORE FUEL AS DESCRIBED IN THE OTHER RECALL, BUT THE GUAGE POINTER SUDDENLY, AT ANY SPEED, DROPS TO EMPTY AND THE GUAGE CHIMES A WARNING. THIS HAPPENS WHEN PARKED, WHEN DRIVING, WHEN IDLING, WHEN YOU FIRST START THE ENGINE AND WHEN YOU'VE BEEN DRIVING FOR HOURS. IT HAPPENS REPEATEDLY - THE POINTER WILL FLOP FROM EMPTY TO THE PROPER LEVEL UP TO 30 TIMES WITHIN 2 MINUTES (NOT AN EXAGGERATION). SOMETIMES, IT DOES NOT GO BACK TO THE PROPER LEVEL - I HAVE FILLED THE TANK COMPLETELY, WATCHED IT GO TO E, THEN DRIVEN 25 MILES HOME WITH THE POINTER ON E THE WHOLE TIME. MY HUSBAND HAS A 1998 JEEP GR CHEROKEE AND IT DOES THE SAME THING.*AK
FUEL SYSTEM, GASOLINEJune 21, 2001
WHILE DRIVING 70 MPH VEHICLE SUDDENLY STALLED. TOWED TO DEALER WHO NOTICED THE VEHICLE WAS OUT OF FUEL, YET FUEL GAUGE SHOWED 1/2 A TANK. FUEL SENDING UNIT NEEDED TO BE REPLACED. THERE WAS RECALL 97V194002, BUT PER CHRYSLER THIS VEHICLE WAS NOT AFFECTED DUE TO VIN. *AK THE FAILED PART WAS ON ORDER, AND WAS NOT PART OF THE RECALL. THE SUDDEN STALLING OF THE VEHICLE MAKES DRIVING IT VERY DANGEROUS. *YH
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENTJune 19, 2001
SOMETHING IN FRONT OF VEHICLE IS CAUSING NOISE, DEALER STATED POSSIBLY A DIFFERENTIAL PROBLEM, BUT CONSUMER COULD DRIVE AN ADDITIONAL 6000 MILES BEFORE NEEDING REPAIRS, HOWEVER HE ALSO STATED THAT IT WAS POSSIBLE FOR A DEFECTIVE BEARING TO FREEZE WHILE DRIVING. SERPENTINE BELT REPLACED. FRONT BRAKES REPLACED. AIR CONDITIONER DOES NOT COOL PROPERLY, DEALER FOUND NO LEAKS. *SLC
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERJune 18, 2001
FUEL SENSOR WAS REPLACED IN 1997 AND MAY 2001, AND ONCE AGAIN. FUEL WAS NOT FEEDING THROUGH LINES, CAUSING VEHICLE TO HESITATE. VEHICLE CAME OUT REPAIR SHOP, AND IN RAIN 2 DAYS LATER, VEHICLE ALMOST CAME TO A STOP AT 60-65MPH. CONSUMER TOOK IT BACK, AND TECHINICIAN TEST DROVE VEHICLE WITH CONSUMER NOTING THE PROBLEMS. JUNE 8, DEALER KEPT IT FOR A WEEK, AND PROBLEM WAS STILL THERE. *AK
SERVICE BRAKES, HYDRAULICJune 18, 2001
TAPPING ON THE BRAKES THEY MAKE A GRINDING SOUND. THE REAR BRAKES WERE REPLACED BUT THE PROBLEM HAS COME BACK. AFTER THE DEALER CHECKED IT OUT TO SEE WHY THE NOISE WON'T GO AWAY THE DEALER CLAIMED IT WAS NORMAL.
SERVICE BRAKES, HYDRAULICJune 17, 2001
JEEP DID RECALL AND REPLACE THE 2 FRONT ROTORS IN THE NORTHEAST DUE TO RUST/SALT CORROSION, HOWEVER, AT 55 MPH MY VEHICLE SHOOK AND BOUNCED DUE TO EXTREMELY RUSTED/CORRODED REAR ROTORS THAT HAD TO BE REPLACED BY A LOCAL REPAIRSHOP. JEEP ONLY RECALLED THE FRONT ROTORS. HOW COULD THEY IGNORE THE REAR ROTORS WHEN THEY KNEW THAT THE FRONT ROTORS WERE DEFECTIVE?I KEPT THE OLD, RUSTED REAR ROTORS. *AK
FUEL SYSTEM, GASOLINEJune 11, 2001
VEHICLE HAS SAME PROBLEMS AS RECALL 97V194002 . FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY HAS DEGRADED, CAUSING VEHICLE TO INDICATE THAT MORE FUEL IS IN RESERVE THAN IS ACTUALLY PRESENT. MANUFACTURER HAS ADVISED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
STEERINGJune 11, 2001
BRACKET ATTACHING POWER STEERING PUMP BROKE OFF WHILE DRIVING, MAKING THE CAR VIRTUALLY MPOSSIBLE TO STEER. SIMILAR PROBLEM REPORTED ON THIS VEHICLE TYPE ON JEEP OWNER RELATED I-NET SITES.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEMay 31, 2001
WE BROUGHT THE VEHICLE TO LEHIGHTON MOTORS IN LEHIGHTON, PA AND THEY WERE NOT ABLE TO DETECT THE PROBLM SO WE WERE FITTED WITH A BLACK BOX AND WERE TOLD TO DRIVE AROUND AND ACTIVATE THE BLACK BOX WHEN THE PROBLEM HAPPENED. THIS WAS A DANGEROUS SITUATION FOR US. THEY CHANGED BOTH O2 SENSORS. THE PROBLEM PERSISTED, AND THEY DECIDED THAT THE FUEL TANK SENSOR PACKAGE NEEDED REPLACEMENT. ALL THIS COST BOUT $800.00 FOR PARTS THAT WERE IN A CAR WITH 35,000 MILES, AND IT PUT US IN SERIOUSLY DANGEROUS CIRCUMSTANCES. WE CONTCTED DAIMLER/CHRYSLER FOR RELIEF, BUT TO NO AVAIL. PLEASE INVESTIGATE THIS SITUATION. *AK
ELECTRICAL SYSTEM,STRUCTURE,SEATSMay 29, 2001
CONSUMER'S VEHICLE WAS EXPERIENCING ELECTRICAL PROBLEMS AND ERRATIC OPERATION. INTERIOR LIGHTS WILL FLICKER ON AND OFF/ ELECTRIC DOOR LOCKS WILL LOCK AND UNLOCK, AND LIGHT ON DASH SHOWED THAT DOORS WERE OPEN IN VEHICLE. ALSO, WHILE VEHICLE WAS IN OPERATION, DRIVER'S SEAT MOVED FORWARD AND UP, WHICH PINNED DRIVER TO STEERING WHEEL. CONSUMER WAS ABLE TO PULL VEHICLE TO SIDE OF ROAD. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT DETERMINE THAT THERE WAS A PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
FUEL SYSTEM, OTHERMay 23, 2001
RECALL 97V194000. THIS VEHICLE NOT INCLUDED. FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVER TIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN ACTUALLY IS PRESENT.*AK *JB
VISIBILITYMay 23, 2001
ON 2 OCCASIONS POWER OPERATED WINDOWS, FRONT AND REAR POWER WINDOWS ON DRIVERS SIDE FAILED TO OPERATE PROPERLY BY GOING UP OR DOWN. DEALERSHIP HAS NOT EXAMINED VEHICLE AND A PRIVATE MECHANIC WAS REPLACING UNKNOWN COMPONENTS OF POWER WINDOW SYSTEM. *AK *SLC
SERVICE BRAKES, HYDRAULIC,TIRESMay 23, 2001
THE PROBLEM NOTICED WAS BELIEVED TO BE THE BRAKES, AND AFTER MANY SHOP VISITS HAVING NEW BRAKES PUT ON WITH PADS, AND EVEN A NEW SET OF TIRES, THE DEFECT IN THE FRONT DRIVERS WHEEL WAS STILL NOTICED WITH NO EXPLANATION AS TO WHAT IT WAS. *AK
FUEL SYSTEM, OTHERMay 22, 2001
FUEL LEVEL SENDING UNIT SHOWED INACCURATE FUEL LEVEL, CAUSING CAR TO RUN OUT OF GAS DURING OPERATION. THIS WAS SUBJECT OF NHTSA RECALL CAMPAIGN 97V194000, BUT THE SCOPE OF THE RECALL MAY HAVE BEEN TOO NARROW.
POWER TRAINMay 15, 2001
VEHICLE IS ALL WHEEL DRIVE FULL TIME. HAS LOW MILEAGE AND BEEN REGULARLY MAINTAINED BY AUTHORIZED DEALERS. AT 65,000 MILES THE CAR BEGAN EMITTING HIGH PITCHED SOUNDS ORIGINALLY THOUGHT TO BE FROM NEW TIRES(4 PUT ON CAR). IT WAS LATER DETERMINED AFTER SEVERAL THOUSANDS MILES THAT AT A MINIMUM THE BEARINGS IN THE FRONT DIFFERENTIAL WERE BAD AND AT LEAST ONE AUTHORIZED DEALER HAS CLAIMED THAT THEY THE REAR ARE BAD AS WELL. BOTH DIFFERENTIALS SIMULTANEOUSLY. OBVIOUS CONCERN FOR SEVERAL REASONS: 1)THE CAR IS ALL WHEEL DRIVE FULL TIME. EXTENSIVE DAMAGE TO THE DIFFERENTIALS AT HIGH SPEED OR WHILE TOWING AS A RESULT OF BEARINGS AND GEARS BEING DAMAGED. 2) ALL DEALERS CLAIM THIS IS A REGULARLY OCCURING PROBLEM IN THE JEEP CHEROKEE OF THAT YEAR AS WELL AS OTHERS 3)IT HAS BEEN SUGGESTED THAT THE PROBLEMS WILL OCCUR IN THE SAME TIMEFRAMES THROUGHOUT THE LIFE OF THE CAR IN SPITE OF "REGULAR AUTHORIZED AND SCHEDULED MAINTENANCE" AS HAS OCCURED ON THIS VEHICLE SINCE IT WAS PURCHASED. IN LIEU OF SAFETY CONCERNS IS ALSO THE SUGGESTION THAT IT WILL COST 5-10% OF THE CAR'S PURCHASE PRICE EVERY 65,000 MILES TO REPAIR THIS SAME PROBLEM. *AK
FUEL SYSTEM, GASOLINEMay 8, 2001
FUEL SENSOR GAUGE HAS FAILED, CAUSING INCORRECT FUEL GAUGE READINGS. PRIOR TO INCIDENT, GAUGE WAS REPLACED ONCE AT 4,000 MILES. PLEASE PROVIDE FURTHER INFORMATION.*AK
FUEL SYSTEM, OTHERMay 2, 2001
CONSUMER HAD TO HAVE FUEL SENDING UNIT REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK FUEL GUAGE INDICATES MORE FUEL THAN ACTUALLY HAVE, WILL RUN OUT OF FUEL WHEN GUAGE SAYS 1/4 TO 1/2 AVAILABLE. *JB
FUEL SYSTEM, GASOLINEApril 23, 2001
FUEL GUAGE IS NOT REGISTERING CORRECT LEVEL OF FUEL IN VEHICLE. DEALERSHIP INFORMED HER THAT IT SOUNDED LIKE FUEL SENDING UNIT COULD POSSIBLY BE DEFECTIVE, BUT HER VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *AK THE PART THAT CHRYSLER SENT TO MECHANIC WAS THE RECALL KIT PART, VEHICLE WAS MANUFACTURERED 6 MONTHS AFTER RECALL, HOWEVER STILL EXPERIENCED EXACT PROBLEM OF RECALLED VEHICLES. *JB
STEERINGApril 19, 2001
WHILE DRIVING ABOUT 5 MPH AND TURNING STEERING WHEEL HEARD A POPPING NOISE. THEN, WHEN PARKED FOUND A BROKEN BOLT THAT HAD FALLEN FROM STEERING BOX. *AK DEALER INSTALLED NEW GEAR BOX, BOLTS AND ADDED FLUID. *SLC
TIRESApril 17, 2001
CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND HEARD A BANGING NOISE. THEN SHE HEARD METAL TO METAL SOUND. SHE WAS ABLE TO PULL OVER TO SHOULDERS, AND NOTICED THAT REAR PASSENGER'S TIRE TREAD SEPARATED. GOODYEAR, EAGLE LS.*AK
FUEL SYSTEM, OTHERApril 17, 2001
ORIGINAL GAS GAUGE WAS FOUND TO BE DEFECTIVE AND WAS REPLACED. REPLACEMENT HAS NOW FAILED AND DEALER AND MANUFACTURER REFUSES TO REPAIR DEFECTIVE REPLACEMENT PART TO THE DEFECTIVE ORGINAL PART.
SERVICE BRAKES, HYDRAULICApril 16, 2001
HAVE TAKEN VEHICLE IN FOR BRAKE REPAIRS ON THREE DIFFERENT OCCASSIONS - TWICE WHILE IN WARRANTY AND ONCE AFTER WARRANTY - ROTORS WERE FINALLY REPLACED ON LAST VISIT AFTER COMPLAINING PERSISTANTLY AND SPEAKING WITH THE GM AT DEALERSHIP. THE PROBLEM IS OCCURING AGAIN AND IS WORSE THAN EVER. WHEN BRAKES ARE APPLIED THE VEHICLE VIBRATES AND BRAKE PEDAL PULSATES AND TRY'S TO VEAR OF COURSE TO THE LEFT OR RIGHT. IT IS MORE PRONOUNCED AT HIGHWAY SPEEDS. HEAVY PRESSURE MUST BE APPLIED TO GET THE VEHICLE TO STOP AND THERE IS A NARROW WINDOW OF WHEN IT'S JUST ENOUGH PRESSURE TO STOP NORMALLY AND WHEN THE BRAKES WANT TO GRAB TO QUICKLY..*AK
SERVICE BRAKES, HYDRAULICApril 13, 2001
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V136000/ MANUFACTURER'S RECALL 879. CONSUMER BELIEVED DEALER DID NOT REPLACE ROTORS. *AK THE CALIPER WAS LOOSE AND APPEARED TO BE JUST SITTING ON THE TIRE WHEN THE CONSUMER WAS EXAMINING THE VEHICLE FOR RUBBING NOISE. THE RIM WAS ALSO STUCK TO THE ROTOR AND REMOVING THE TIRE WAS EXTREMELY HARD. FROM THESE OBSERVATIONS, THE CONSUMER CONCLUDED THAT THE DEALER HAD NOT DONE THE RECALL JOB ON BRAKE ROTORS. *YH
POWER TRAINApril 12, 2001
WHILE CONSUMER WAS TRAVLING AT 55MPH TRANSMISSION MALFUNCTIONED. *AK CONSUMER WAS TOLD THERE WAS A COMPLETE MECHANICAL BREAKDOWN IN THE TRANSMISSION. *SLC
FUEL SYSTEM, OTHERApril 11, 2001
GAS GUAGE WOULD BECOME STUCK IN ONE POSITION WHILE VEHICLE WAS IN OPERATION, NOT ALLOWING CORRECT LEVEL OF FUEL TO BE SHOWN. CONSUMER WAS LEFT STRANDED TWICE, IN APRIL AND JULY OF 2000. CONSUMER CALLED MANUFACTURER TO SEE IF VEHICLE WAS A PART OF RECALL 97V194002. MANUFACTURER INFORMED CONSUMER THAT HIS VEHICLE WAS PRODUCED ONE MONTH AFTER RECALL ENDED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
AIR BAGSApril 10, 2001
FRONTAL AIR BAGS FAILED TO DEPLOY. CONSUMER HIT ANOTHER VEHICLE WHEN OTHER VEHICLE CROSSED IN FRONT OF HER WHILE TRAVELING AT APPROXIMATELY 35 MPH. IMPACT OCCURRED ON RIGHT FRONT OF CONSUMER'S VEHICLE ,CAUSING $7500.00 IN DAMAGE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
ENGINE AND ENGINE COOLINGApril 9, 2001
VEHICLE HIT A POTHOLE, DROPPED 3 INCHES ON RIGHT SIDE. CONSUMER PULLED OVER, AND NOTICED 3 OF THE BOLTS HOLDING ENGINE HAD BROKEN OFF. *AK RIGHT ENGINE MOUNT BOLTS BROKE OFF IN THE BLOCK, CAUSING A BROKEN FAN SHROUD, FAN BLADE WAS HITTING INNER FENDER WALL. *SLC
ENGINE AND ENGINE COOLINGApril 6, 2001
ENGINE BOLTS THAT HOLD ENGINE UP HAVE BROKEN OFF AFTER HITTING A POTHOLE. CONTACTED A DEALER.*AK
ENGINE AND ENGINE COOLINGApril 4, 2001
IDLE PULLEY IN ENGINE BROKE AND DISCONNECTED FROM ENGINE WHILE VEHICLE WAS IN PARK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
SERVICE BRAKES, HYDRAULICApril 4, 2001
I HAD TO HAVE THE BRAKES AND ROTORS REPLACED BEFORE 12,000 MILES, UNDER WARRANTY. THE ROTORS FLAT SPOTTED AGAIN AT 16,635 MILES, SO THE DEALER SUGGESTED TO HAVE THEM TURNED, BOTH FRONT AND REAR @ $225.16. THEY ALSO TOLD ME THAT THIS IS A VERY COMMON THING TO HAVE DONE. I HAD TO RETURN TO THE DEALER TO HAVE NEW BRAKES AND ROTORS FOR THE FRONT AND REAR AGAIN ON 3/22/01 WITH ONLY 24366 MILES, WHICH WAS A COST OF $662.17 TO ME. THEY AGAIN SAID THAT THIS IS A VERY COMMON THING TO HAVE TO DO. I ALSO CALLED THE CUSTOMER SERVICE AT CHRYSLER AND THE DISTRICT REP. WOULD NOT GIVE ME ANY ASSISTANCE FOR THE COST OF THE REPAIRS. SO I REQUESTED THAT MY COMPLAINT BE FILED WITH THE REGIONAL CUSTOMER RELATIONS MGR. WHICH WAS ON 3/22/01 AND I STILL HAVE NOT RECEIVED A REPLY. I RECENTLY READ A REPORT CONCERNING CHRONIC PROBLEM VEHICLES IN WHICH CHRYSLER HAD TO BUY BACK. UNLESS I AM VERY STUPID HAVING TO HAVE MY BRAKES AND ROTORS REPLACED EVERY 6,000 TO 8,000 MILES FALLS INTO THE CHRONIC PROBLEM LIST. I PAID $30,000.00 FOR A VEHICLE WHICH I THOUGHT WOULD LAST ME FOR AT LEAST 10 -15 YEARS. APPARENTLY THEY DO NOT MAKE VEHICLES TO LAST THAT LONG ANY MORE. I HAVE NOT BEEN NOTIFIED OF A RECALL AND WHEN I TALKED WITH CUSTOMER SERVICE AT CHRYSLER I WAS TOLD THAT THERE HAD NOT BEEN A RECALL ON MY VEHICLE. I DO NOT FEEL SAFE DRIVING IT ANY MORE. I ESPICALLY WILL NOT ALLOW ANY PASSENGERS. I AM ALSO AFRAID OF HAVING TOTAL BRAKE FAILURE AND HAVE A SERIOUS ACCIDENT. I HOPE THAT I CAN GET SOMETHING DONE ABOUT THIS PROBLEM WHICH I FEEL CAN HAVE SERIOUS DAMAGES IF I HAVE TOTAL BRAKE FAILURE WHICH I'VE BEEN TOLD CAN HAPPEN.*AK
AIR BAGSApril 2, 2001
DESPITE $7500 IN DAMAGE, THE COLLISION FAILED TO DEPLOY ANY OF THE AIRBAGS. THE MANUFACTURER WAS INFORMED BUT CHRYSLER CUSTOMER SERVICE EMPLOYEE WAS NOT INTERESTED IN TAKING DOWN THE INFORMATION. *AK
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERMarch 30, 2001
FUEL GAUGE IS NO LONGER READING CORRECTLY, IT GOES FROM EMPTY TO FULL, ETC. THERE WAS A RECALL ON FUEL SENDING UNIT, BUT THIS VEHICLE WAS NOT AFFECTED.*AK
POWER TRAINMarch 29, 2001
NO INCIDENT JUST AFRAID THAT REAR DIFFERENTIAL WILL BLOW UP WHILE IM DRIVING BROUGTH TO THE ATTENTION TO JEEP IN BEACON N.Y. BUT THEY REPLACED FRONT DRIVE SHAFT I AGAIN COMPLAINED AND WAS TOLD THATS JUST TYPICAL HOW JEEPS DRIVE.*AK
SERVICE BRAKES, HYDRAULICMarch 22, 2001
PRIOR TO RECALL NOTIFICATION, CONSUMER HAD 2 FRONT ROTORS REPLACED, AND WAS ADVISED IT WAS DUE TO CORROSION, AS WELL AS FRONT PADS REPLACED, CONSUMER WAS DENIED REIMBURSEMENT FROM MANUFACTURER, STATING THAT ROTORS DID NOT SHOW SEPARATION OF THE ROTOR FROM THE HUB, DUE TO CORROSION. *JB
ENGINE AND ENGINE COOLINGMarch 20, 2001
ENGINE LOST ALL POWER, CAUSING MULTIPLE NEAR REAR END COLLISIONS. DIAGNOSTICS INDICATED IN CHRYSLER SERVICE MANUAL POSTED "55" (END OF MIL CODES) INDICATING NO FAILED COMPONENTS. SERVICE STATION REPLACED O2 SENSOR AND CLEANED SUBSEQUENT IMPACTS TO FUEL INJECTORS. PER CHRYSLER SERVICE MANUAL, O2 SENSOR FAILURE CODE "21" SHOULD HAVE BEEN INDICATED FOR SUCH FAILURES, THUS AFFORDING A WARNING TO DRIVER OF FAILED COMPONENT.*AK
SERVICE BRAKES, HYDRAULICMarch 19, 2001
REAR ROTORS HAVE COMPLETELY RUSTED OUT AND ARE COMING APART, INCLUDING EMERGENCY PARK BRAKE SHOES. *AK
ENGINE AND ENGINE COOLINGMarch 16, 2001
CONSUMER IS NOT SURE WHAT ENGINE PROBLEMS ARE. SENDING FORM TO CONSUMER, DETAIL INFORMATION WILL BE ADDED.*AK
STRUCTUREMarch 9, 2001
WHEN OPENING DRIVER'S SIDE DOOR WELDS CAME OFF. DEALER HAS SEEN VEHICLE. *AK
FUEL SYSTEM, GASOLINE,AIR BAGSMarch 9, 2001
CONSUMER RECEIVED RECALL NOTICE 97V194002. RECALL WAS REPAIRED BY DEALERSHIP. HOWEVER, AFTER REPAIRS, CONSUMER HAS HAD TO HAVE REPAIR WORK PERFORMED ONE MORE TIME. *AK CONSUMER STATES FUEL GAUGE SEEMS DEFECTIVE AGAIN. AIR BAG MODULE AND REPOSITION MODULE REPLACED. *SLC
FUEL SYSTEM, OTHERMarch 9, 2001
GAS GAUGE ON INSTRUMENT PANEL FAILS TO REGISTER CORRECT AMOUNT OF FUEL IN TANK. HAS TAKEN VEHICLE TO DEALERSHIP FOR REPAIR. *AK
POWER TRAINMarch 8, 2001
I WAS AT A CHEVRON GAS STATION ABOUT TO PUMP GAS. MY GRAND JEEP CHEROKEE WAS PARKED ON A FLAT SURFACE AND IN THE PARK POSITION. MY SISTER WAS CONFINED BY HER SEAT BELT IN THE FRONT PASSENGER SEAT WHEN I GOT OUT AND WALKED AROUND THE DRIVER'S SIDE TO BEGIN PUMPING GAS, LEAVING THE DRIVER'S SIDE DOOR OPEN. AS I WAS ABOUT TO PULL THE GAS LEVER THE CAR STARTED ROLLING BACKWARDS TOWARDS ME AT WHAT APPEARED TO BE QUITE A RAPID SPEED ESPECIALLY GIVEN THAT I HAD LEFT IT IN PARK. MIRACULOUSLY, THE CAR WAS STOPPED FROM HITTING ONCOMING TRAFFIC ON WESTWOOD BLVD. BY THE OPEN DRIVER'S DOOR WHICH ALMOST PULLED OFF UPON IMPACT WITH ONE OF THE GAS PUMPS AND PROBABLY AVERTED A REALLY HORRENDOUS COLLISION. I HAVE SPENT TIME RESEARCHING THIS PARTICULAR INCIDENT AND HAVE CONCLUDED THAT THERE IS A VERY SERIOUS DEFECT IN THE "TRANSMISSION INTERLOCK" SYSTEMS OF GRAND JEEP CHEROKEES. I HAVE FOUND MANY OTHER GRAND JEEP CHEROKEES REPORTING THAT SAME, OR SIMILAR, INCIDENTS SOME OF WHICH HAVE RESULTED IN DEATHS. I HAVE WRITTEN NUMEROUS LETTERS TO DAIMLER/CHRYLSER SETTING FORTH THE PARTICULARS OF THE ACCIDENT IN WHICH I WAS INVOLVED, BUT THEY HAVE TURNED A DEAF EAR. I AM PERSONALLY SO TERRIFIED OF GETTING BACK IN MY CAR THAT I CHOSE TO LEASE ANOTHER CAR (WHILE BROKE AND UNEMPLOYED AND PAYING THE LEASE OM THE GRAND JEEP CHEROKE), RATHER THAN RISK LIFE AND LIMB BY DRIVING THAT CAR AGAIN -- SOMETHING I REFUSE TO DO. I ASK YOU PLEASE TO TAKE THIS MATTER VERY SERIOUSLY AND DO A THOROUGH INVESTIGATION INTO SERIOUS DEFECT THAT I BELIEVE EXISTS IN CHYSLER'S JEEP CHEROKEE'S "TRANSMISSION INTERLOCK SYSTEM"*AK
SERVICE BRAKES, HYDRAULICMarch 7, 2001
WHEN APPLYING BRAKES THERE IS PULSATING AND GRINDING, AND ROTORS ARE WARPED. DEALERSHIP IS AWARE OF PROBLEM. *AK CONSUMER STATES ROTORS HAVE BEEN REPLACED TWICE DUE TO RECALL 00V136. *SLC
SUSPENSIONMarch 2, 2001
VEHICLE HAS BEEN VIBRATING SINCE 1998. TAKEN TO DEALER NUMEROUS TIMES, COULD NOT REMEDY PROBLEM. *AK
SERVICE BRAKES, HYDRAULICMarch 1, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SERVICE BRAKES, HYDRAULICFebruary 26, 2001
CLICKING, SHUTTERING AND KICKING OF VEHICLE WHEN BRAKES ARE APPLIED.
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINEFebruary 26, 2001
FIRST , THIS CAR WAS BOUGHT BRAND NEW WITH MY EX-HUSBAND, NICOLAS JONVILLE. WE BOUGHT THE CAR IN OCTOBER, 1997, FROM A JEEP DEALER IN DES PLAINES, ILLINOIS. IT WAS A SALES DONE THROUGH INTERNATIONAL AUTOSOURCE. WE THEN BROUGHT THE CAR OUT TO CALIFORNIA. SINCE JUNE, 2000, THIS CAR HAS EXPEIENCED O2 SENSOR PROBLEMS, EXHAUST MANIFOLD CRACK, SPRING DEFECTIVE ATTACHED TO RIGHT FRONT SHOCK, AND FUEL TANK ACCURACY PROBLEM. I HAVE A THREE YEAR OLD CHILD AND DRIVE THIS CAR JUST TO TAKE HER TO PRE-SECHOOL AND SHOPPING. I WORK OUT OF THE HOME. I BELIEVE THE PROBLEMS I HAVE EXPERIENCED IN ONE YEARS TIME ARE ABUNDANT. I DON'T DRIVE DAILY INTO LOS ANGELES OR SAN DIEGO, CALIFORNIA. I DRIVE BARELY 20 MILES A DAY. I DO BELIEVE THESE PROBLEMS DO CAUSE SAFETLY PROBLEMS FOR MY DAUGHTER AND MYSELF. I HAVE FEARS OF STALLING DUE TO FUEL PROBLEMS. I HAVE FEARS OF HITTING SOMETHING THAT AFFECT THE SPRING ON THE HIGHWAY AND GETTING IN A BAD ACCIDENT. I NOW HAVE FEARS OF DRIVING THE CAR LONG DISTANCES SINCE THE EXHAUST MANIFOLD CRACK CAUSED ME TO EAT TOO MUCH GAS. THE CAR IS ONLY OVER THREE YEARS OLD. I WANT SOME ANSWERS AND WILL SENDING THIS INFORMATION FURTHER WITH CERTIFIED DOCUMENTATIONS OF MY LETTERS, MY REVIEWS OF MECHANIC VIEWS AND THE DEALERS DOCUMENTATION. THE DEALER HAS BEEN NON-SUPPORTIVE OF FIXING ANY OF MY PROBLEMS WITHOUT PAYING A HIGH PRICE WHEN I BELIEVE THESE ARE MANUFACTURER PROBLESMS.*AK
POWER TRAINFebruary 24, 2001
THE REAR DIFFERENTIAL FAILED (LUCKILY BEFORE THE 36,000 WARRANTY) BUT NOW THE FRONT DIFFERENTIAL HAS DEVELOPED GRINDING AND NEEDS TO BE REPLACED. UNFORTUNATELY IT STARTED JUST AFTER THE WARRANTY RAN OUT. PRETTY DISAPPOINTING FOR A CAR WITH LESS THAN 43,000 AND WELL CARED FOR. *AK
POWER TRAINFebruary 22, 2001
REAR AXLE ASSEMBLY WAS REPLACED, HOWEVER 6 MONTHS LATER PROBLEM REOCCURRED, CONSUMER HOPES THIS IS NOT A CONTINUAL PROBLEM. *SLC
SERVICE BRAKES, HYDRAULICFebruary 22, 2001
THE VEHICLE EXPERIENCED SEVERAL BRAKES FAILURES WHICH WERE UNABLE TO BE CORRECTED AND CAUSED PULLING AND PULSATION, PRIOR TO RECALL NOTIFICATION 00V-136 THE CONSUMER TERMINATED THE LEASE AND LEASED A 1999 GRAND CHEROKEE WHICH IS EXPERIENCING THE SAME PROBLEM AT 16K MILES, THE CONSUMER IS REQUESTING REIMBURSEMENT. NLM
POWER TRAINFebruary 21, 2001
TRANSFER CASE PLUG FELL OUT WHILE DRIVING AT 65 MPH. LOSS OF FLUID CAUSED REAR AXLE TO BREAK. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT WAS NOT COVERED UNDER A RECALL, AND IT WAS OUT OF WARRANTY. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER:
ELECTRICAL SYSTEMFebruary 20, 2001
WHILE TRAVELING 40MPH VEHICLE STALLED AND DIED. NO PRIOR WARNINGS, AND VEHICLE WOULD NOT START. TOWED IT TO DEALER. *AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERFebruary 15, 2001
ENGINE CHECK LIGHT STAYS ON, BUT VEHICLE DOESN'T SHOW ANY PROBLEMS. DEALER HAS TRIED SEVERAL DIFFERENT REMEDIES. DEALER FELS FUEL VAPOR CANISTER NEEDS TO BE REPLACED. CONSUMER WILL ADD MOR INFORMATION.*AK
FUEL SYSTEM, GASOLINEFebruary 14, 2001
FUEL GUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL, CAUSING VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL, VEHICLE NOT INCLUDED IN RECALL. *AK
STEERINGFebruary 6, 2001
VEHICLE WAS BEING TOWED BY A MOTORHOME, ONCE STOPPED CONSUMER NOTICED STEERING HAD LOCKED UP AND DESTROYED TIRES. *AK *SLC
ENGINE AND ENGINE COOLINGFebruary 5, 2001
WE HAVE JUST BE TOLD THAT WE WILL HAVE TO REPLACE OUR ENGINE, BECAUSE OF THE OIL PRESSURE IN THE ENGINE. WE HAVE HAD REPAIRS MADE FOR THIS PROBLEM EVERY 2 TO 3 MONTHS. WE HAVE HAD THE SAME COMPANY WORK ON OUR JEEP IF YOU NEED FURTHER INFORMATION. THIS PROBLEM HAS GOTTEN SO BAD THAT THE ENGINE HAS TO BE REPLACE TO FIX THIS PROBLEM. I HAVE SPOKE TO OTHER CUSTOMERS AND THEY TO HAVE HAD TO REPLACE THEIR ENGINE TO STOP THIS PROBLEM. I CAN NOT BELIEVE THAT I PAID $35,000.00 FOR MY JEEP AND NOW HAVE TO PUT IN A NEW ENGINE. CHYSLER HAS TO HAVE HAD OTHER COMSUMER WITH THE SAME PROBLEM. WE HAVE BEEN BUYING CHYSLER FOR A LOG TIME, AND NEVER HAD A PROBLEM LIKE THIS BEFORE. I HOPE THAT YOU LOOK INTO MY PROBLEM. ANY HELP ON YOUR IN WOULD HELP OUR FAMILY.*AK
SERVICE BRAKES, HYDRAULICFebruary 5, 2001
THE ROTORS ON THE VEHICLE FAILED PRIOR TO RECALL NOTIFICATION 00V-136. NLM
ENGINE AND ENGINE COOLINGFebruary 5, 2001
THE SERPENTINE BELT FAILED. NLM
SERVICE BRAKES, HYDRAULICFebruary 5, 2001
BRAKE PADS WORN AND NEEDED REPLACEMENT. *SLC
VISIBILITYFebruary 2, 2001
WHEN THE OUTSIDE TEMPERATURE DROPS BELOW FREEZING THE FRONT WINDSHIELD WIPERS MOVE SO SLOWLY(1 PASS TAKES 5-7 SECONDS) THAT THEY CAN NOT KEEP THE WINDSHIELD CLEAR OF DEBREE AND CREATE A DRIVING HAZARD. THE DEALER VERIFIED THE PROBLEM BUT EVERYTHING IS WITHIN SPECS SO THEY CAN NOT DO ANYTHING ABOUT IT. THEY ALSO VERIFIED THAT THIS PROBLEM HAPPENS WITH ALL 1997 JEEP GRAND CHEROKEES UNDER THESE CONDITIONS. *AK
ELECTRICAL SYSTEM,AIR BAGSJanuary 27, 2001
JEEP IN QUESTION, HIT BLACK ICE AND FLIPPED OVER GUARDRAIL .NEITHER OF AIRBAGS DEPLOYED, FRONT BUMPER TORE OFF. JEEP WAS TURNED OFF AT COMPLETION OF ROLLOVER, AND STILL BROKE INTO FLAMES. *AK
POWER TRAIN,EQUIPMENTJanuary 26, 2001
UPON BEING TOWED BY MOTOR HOME, STEERING WHEEL LOCKED UP THREE DIFFERENT TIMES, CAUSING PREMATURE WEAR OF TIRE TREAD. CONSUMER HAS CONTACTED DEALER. *AK THE FRONT OF VEHICLE HAS ABOUT 1/2 DEGREE CAMBER AND DEALER STATED THERE IS NOTHING THAT CAN BE DONE EXCEPT TO CHANGE THE ENTIRE AXLE AND THAT WOULD EITHER MAKE PROBLEM WORSE OR STAY THE SAME. CONSUMER STATES THAT HE PUTS THE TRANSFER CASE IN NEUTRAL AND THE TRANSMISSION IN PARK WHENEVER TOWING VEHICLE, HOWEVER ON SEVERAL OCCASIONS THE STEERING WHEELS WERE FOUND IN LOCKED POSITION CAUSING SEVERE DAMAGE TO THE TIRES, CONSUMER STATES THAT VEHICLE HAD BEEN TOWED 40000 MILES BEFORE THIS PROBLEM STARTED OCCURRING, ON ONE OCCASION CONSUMER STATES HE HAD A DIFFICULT TIME GETTING STEERING LOCK TO RELEASE AND FOUND THE WHEELS WERE COCKED ABOUT 10 OR 15 DEGREES TO THE RIGHT AND THE FRONT TIRE WAS IN SHREADS, EVEN THE STEEL CORD WAS TORN, POSSIBLE INTERLOCK SYSTEM FAILURE CAUSING LOCKING AND WEAR OF TIRES AND AXLE BEING OUT OF ALIGNMENT. CONSUMER STATES SOMETIMES WHILE DRIVING IN 4-WHEEL DRIVE, THERE IS AJERKING AND ROUGHNESS IN TURNS ON DRY PAVEMENT, DEALER STATED THIS WAS THE WAY THE VEHICLES WERE DESIGNED. AIR CONDITIONER FREEZES UP AND SOAKS THE CARPETS, VEHICLE NEEDED NEW A/C MODULE AND COMPLETE NEW CARPETS. *SLC
POWER TRAINJanuary 26, 2001
WHEEL BEARINGS & DIFFERENTIAL BEARINGS FAILED W/ LESS THAN 50K MI. *AK
SERVICE BRAKES, HYDRAULICJanuary 26, 2001
FRONT ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, COONSUMER REQUEST REIMBURSEMENT. NLM
VEHICLE SPEED CONTROLJanuary 24, 2001
WHILE TRAVELLING ABOUT 65-70MPH VEHICLE SUDDENLY SURGED FORWARD, ACCELERATED TO AROUND 78 MPH. ENGINE REVVED, ACCELERATOR PEDAL STUCK TO FLOOR, CONSUMER COULD NOT SLOW VEHICLE DOWN, FINALLY SHUT OFF IGNITION. CHRYSLER SAID THAT A VEHICLE WITH THAT MANY MILES THAT COULD HAPPEN.*AK
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITYJanuary 24, 2001
FRONT BRAKES REPLACED 1 YEAR AGO THEN RECEIVED RECALL, WINSHIELD WASHER MOTOR FAILED,POWER WINDOWS FAILED. POOR BRAKING AND VIBRATION IN PEDAL SCRAPING NOISE FROM BACK END - REAR BEARINGS, DIFFERENTIAL, BRAKES AND ROTORS NEED REPLACEMENT. *AK
POWER TRAINJanuary 24, 2001
THIS IS THE SECOND BEARING FAILURE FOR MY VEHICLE. I ALSO PERSONALLY KNOW OF 3 OTHER VEHICLE OWNERS WHO ARE OR HAVE EXPERIENCED THE SAME BEARING FAILURE IN THEIR JEEPS. *AK
VISIBILITYJanuary 23, 2001
POWER SIDE VIEW MIRROR WILL AUTOMATICALLY POINT DOWN TOWARDS FLOOR. CONSUMER HAS TAKEN VEHICLE TO DEALER NUMEROUS TIMES, AND WAS NOT ABLE TO DIAGNOSE DEFECT; THEREFORE, COULD NOT FIX IT.*AK
SERVICE BRAKES, HYDRAULICJanuary 22, 2001
THE CONSUMER HAD THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTED REIMBURSEMENT AND WAS DENIED, CONSUMER DID NOT GO TO A JEEP DEALERSHIP TO HAVE THE ROTORS REPLACED DUE TO BAD SERVICE. *MJS
SERVICE BRAKES, HYDRAULICJanuary 22, 2001
FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
SUSPENSIONJanuary 22, 2001
FRONT SWAY BARS ARE WORN AND HAD TO BE REPLACED. NLM
FUEL SYSTEM, GASOLINEJanuary 14, 2001
PARKED CAR WOULD NOT START UNTIL MECHANIC BANGED ON GAS TANK. MECHANIC INDICATED SOMETHING WAS WRONG WITH FUEL PUMP. HAVE YOU HAD ANY NOTICE OF FUEL PUMP SERVICE RECALLS FOR 97 JEEP CHEROKEE'S?. *AK
FUEL SYSTEM, OTHERJanuary 12, 2001
VEHICLE HAS A PROBLEM WITH FUEL SENDING UNIT. THIS HAS CAUSED VEHICLE TO RUN OUT OF GAS DUE TO FUEL LEVER NOT READING CORRECTLY. THEIR IS RECALL 97V194000 FOR THIS PROBLEM, BUT THIS VEHICLE WAS NOT COVERED. *AK
SERVICE BRAKES, HYDRAULICJanuary 12, 2001
THEIR IS A PULSATING FEELING IN BRAKE PEDAL, AND PEDAL IS ALSO HARD WHEN APPLIED. STOPPING DISTANCE IS IMPAIRED DUE TO THIS PROBLEM. DEALER RHAS BEEN CONTACTED.*AK
POWER TRAINJanuary 12, 2001
JEEP WILL NOT ASSIST (IT IS BEYONG WARRANTY) IN ANY RELIEF OF A TRANSMISSION WITH ONLY 30000 MILES - LOCAL DEALER ESTIMATES COST OF REPAIR AT $2,400. *AK
SERVICE BRAKES, HYDRAULICJanuary 11, 2001
BRAKE PADS AND ROTORS FAILED ON FOUR DIFFERENT OCCASIONS, CONSUMERS VEHICLE IS NOT INCLUDED IN RECALL 00V-136. NLM
SERVICE BRAKES, HYDRAULICJanuary 11, 2001
THE VEHICLES FRONT BRAKE ROTORS WERE REPLACED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUESTING REIMBURSEMENT. NLM
TIRESJanuary 9, 2001
AT 45 MPH ON SMOOTH HIGHWAY TIRE SUDDENLY BLEW OUT AND WE IMMEDIATELY PULLED OVER. THE TIRE WAS DEMOLISHED TO THE POINT WE COULD NOT TELL WHAT THE CAUSE WAS OR THE TIRE REPAIR MAN. THIS TIRE HAD APPROXIAMATELY 2000 MILES ONLY ON IT AT THE TIME . *AK (TIRESIZE: 16)( DOT NUMBER: TIRE SIZE: 16 )
SERVICE BRAKES, HYDRAULICJanuary 3, 2001
FRONT AND REAR BRAKE ROTORS OUT OF ROUND, ROTORS RESURFACED PRIOR TO RECALL 00V-136, OWNER REQUESTING REIMBURSEMENT. *CJ
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERDecember 23, 2000
ENGINE DIES WHEN MAKING A TURN WITH A 1/4 TANK OF GAS OR LESS. ENGINE WILL RUN AS LONG AS YOU DRIVE WITHOUT MAKING ANY SHARP TURNS. HAVE NOT RUN OUT OF GAS EVEN WHEN THE GAUGE SHOWS EMPTY AS LONG AS YOU DRIVE STRAIGHT. CONTACTED DEALER TO CHECK FOR ANY RECALLS( SPIRIT CHRYSLER AND JEEP). THE RESPONSE WAS , A RECALL ON DEFECTIVE FUEL GAUGE ONLY AND WOULD NOT COVER MY PROBLEM. ALSO THE SERVICE PERSON TOLD ME THIS IS VERY COMMON PROBLEM AND IT IS A WEAK FUEL PUMP AND IT WOULD COST $495.00 TO REPLACE. HE ALSO ADVISED THAT MOST OWNERS NEVER LET THEIR GAUGE GO BELOW 1/2 BECAUSE OF THIS PROBLEM . I DON'T BELIEVE A WEAK FUEL PUMP WOULD CAUSE THIS. IT SOUNDS LIKE THE FUEL PICKUP IS LOSING PRIME BECAUSE OF THE LACK OF BAFFLES IN THE TANK TO KEEP THE FUEL FROM MOVING. THIS SOUNDS LIKE IT COULD BE A VERY SERIOUS PROBLEM. I PURCHASED THIS VEHICLE FROM MY DAUGHTER AND SHE ADVISED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST 30000 MILES. BEEN. *AK
FUEL SYSTEM, OTHERDecember 11, 2000
GAS GAUGE DID NOT SHOW CORRECT AMOUNT OF GAS THAT WAS IN VEHICLE. CONSUMER INDICATED THERE WAS RECALL 97V194002 FOR SENDING UNIT. BUT THIS VEHICLE WAS NOT INCLUDED RECALL DUE TO VIN. *AK
SERVICE BRAKES, HYDRAULICDecember 7, 2000
ABS CONTROLLER FAILED, CAUSING ABS SYSTEM TO MALFUNCTION. DEALER HAS INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED. *AK
ENGINE AND ENGINE COOLINGDecember 5, 2000
CONSUMER WAS TRAVELING 65 MPH & VEHICLE STARTED MAKING A REAL LOUD NOISE. CONSUMER PULLED OVER TO SEE WHAT WAS WRONG, IT SEEMED OKAY TO DRIVE VEHICLE HOME. NEXT DAY VEHICLE WAS TAKEN TO GARAGE, MOTOR BOLTS BROKE OFF. DEALER WAS CONTACTED, BUT BECAUSE OF NO WARRANTY, THEY DIDN'T SEEM CONCERNED.*AK
POWER TRAINDecember 1, 2000
CONSUMER HEARD GRINDING NOISE. DEALER INFORMED HIM THERE WAS A TSB OUT TO HELP CORRECT THIS PROBLEM. BEARINGS IN REAR AXLE HAD WORN OUT, ENTIRE REAR AXLE HAD TO BE REPLACED . CHRYSLER PAID FOR CLOSE TO HALF OF COST OF REPAIR. *AK *SLC
SERVICE BRAKES, HYDRAULICNovember 29, 2000
UNABLE TO REMOVE REAR WHEEL TO CHANGE TIRE AFTER REMOVING LUG NUTS DUE TO CORROSION OF REAR BRAKE ROTORS ADHERING TO WHEEL. *AK
FUEL SYSTEM, GASOLINENovember 28, 2000
THE PROBLEMS WITH THE FUEL PUMP AND FUEL TANK SENDING UNIT STARTED SEVERAL MONTHS AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WOULD STALL AND/OR JERK ON THE HIGHWAY AS THOUGH IT WAS RUNNING OUT OF GAS. WE THOUGHT THAT WE MUST HAVE JUST PURCHASED SOME BAD GAS (WATER IN THE GAS TANK) SO WE REALLY DID NOT THINK THERE WAS A REAL PROBLEM. ALSO, THE DISTANCE TIL EMPTY (DTE) DIGITAL GAUGE HAS ALWAYS FLUCTUATED UP AND DOWN WITH ITS READINGS. THE PROBLEM WAS ESPECIALLY NOTED WHEN THE VEHICLE CONTAINED 1/4 OR LESS TANK OF GAS. THROUGH RESEARCH, WE FOUND THAT A FUEL TANK SENDING UNIT RECALL (#755) WAS ISSUED FOR 1997 JEEP GRAND CHEROKEE BUILT THROUGH JUNE 1, 1997. OUR VEHICLE WAS BUILT JULY 1997. OUR VEHICLE, AND PROBABLY MANY MORE 1997 VEHICLES, SHOULD HAVE BEEN INCLUDED IN THE RECALL. AT THIS POINT, WE HAVE NO RECOURSE ADSENT OF A RECALL ON OUR VIN NUMBER. *AK
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITYNovember 27, 2000
I THINK THAT THE OVERALL SERVICE OF THE JEEP DEALER REALLY STINKS. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
UNKNOWN OR OTHERNovember 22, 2000
I FEEL THIS PROBLEM SHOULD BE CONSIDERED A RECALL. NO SAFETY RECALL MENTIONE DIN SUMMARY. *AK
FUEL SYSTEM, GASOLINENovember 20, 2000
GAS GAUGE INDICATES THAT THERE IS MORE GAS IN TANK THAN THERE ACTUALLY IS. ALSO, MORE FUEL IN RESERVOIR THAN INDICATED. ONCE VEHICLE RAN OUT OF GAS IN MIDDLE OF THE ROAD.*AK THE MANUFACTURER STATED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *YH
SERVICE BRAKES, HYDRAULIC,AIR BAGSNovember 15, 2000
ACCIDENT ON 11-08-2000 WET SURFACE, UPON APPLY ABS BRAKES THE VECHILE SLED INTO INTERSECTION STRIKING A GRAVEL TRUCK SUFFERING APPROX. $ 9,000 IN DAMAGE JEEP WAS STRUCK ON THE LEFT FRONT AND TOOK THE ENTIRE FRONT CLIP OFF, BUT THE AIRBAGS DID NOT DEPLOY, AT WHAT SPEED ARE THE BAGS SUPPOSE TO DEPLOY, AND IS THIS A FACTORY DEFECT?*AK
ENGINE AND ENGINE COOLINGNovember 14, 2000
WHILE DRIVING SMOKE STARTED COMING FROM UNDER THE HOOD AND VEHICLE CAUGHT ON FIRE. JEEP DEALER HAS INSPECTED VEHICLE.*AK CONSUMER STATES THAT FOUR PEOPLE WERE INJURED, POSSIBLE ENGINE FAILURE. *SLC
FUEL SYSTEM, GASOLINENovember 13, 2000
CONSUMER IS HAVING THE SAME PROBLEM AS MENTIONED IN RECALL 97V194V002. CONSUMER STATES THAT TANK READS MORE GAS THAN WHAT IS ACTUALLY IN TANK.*AK
SERVICE BRAKES, HYDRAULICNovember 13, 2000
FRONT ROTORS FAILED PRIOR TO RECALL NOTICE, CONSUMER REQUESTED REIMBURSEMENT BUT WAS ONLY REFUNDED FOR PARTS NOT LABOR, CONSUMER WANTS REIMBURSEMENT FOR LABOR. NLM
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROLNovember 10, 2000
I FEEL ALL THESE FALURES ARE RELATED. THE FUEL INDICATION HAPPENED FIRST ON 10/16/00 BUT THE REST WAS ON THE DATES INDICATED. I HAVE NOTICED FACTORY RECALLS FOR THESE PROBLEM FOR MY YEAR JEEP, BUT MY VIN SUPPOSEDLY DOES NOT REQUIRE ANY SERVICE. I AM DISSAPIONTED IN JEEP SINCE THIS IS HAPPENING SO CLOSE TO THE WARRANTEED TIME.*AK
SUSPENSIONNovember 6, 2000
WHILE DRIVING ON THE FREEWAY AT SPEEDS OF APPROXIMETELY 70MPH AND HITTING BUMPS ON THE ROAD THE FRONT END GOES INTO A VIOLENT WOBBLE ALMOST LOST CONTROL. AFTER SLOWING DOWN IT STOPS. THIS HAS OCCURRED ~7 TIMES AND IS NOWW IN THE 4TH ROUND OF REPAIRS. DEALER DOES NOT KNOW WHAT IS CAUSING PROBLEM NOR HOW TO CHECK TO MAKE SURE IT IS FIXED.*AK
FUEL SYSTEM, OTHERNovember 4, 2000
GAS GUAGE DOES'T WORK PROPERLY GOES EMPTY AND BACK AND FORTH MY JEEP AND OTHER FRIENDS .I BELIEVE A RECALL SHOULD OCCUR ON THIS DEFECT.*AK
FUEL SYSTEM, GASOLINENovember 1, 2000
DEALERSHIP DID NOT PERFORM RECALL (97V-194) FOR THE CONSUMER, WHICH FAILED AND CAUGHT THE VEHICLE ON FIRE. (ANTON AZAR WRITING IN FOR CONSUMER) *MJS
FUEL SYSTEM, GASOLINEOctober 27, 2000
AS PER NHTSA CAMPAIGHN NUMBER 97V194000 . THE RECALL ONLY COVERS JEEPS FROM SEP 1996 TO NOV 1996 MY JEEP WAS MANUFACTURED IN JUNE 1996 AND IT HAS THE SAME PROBLEM THAT THE JEEPS IN YOUR RECALL HAS. WE JUST RECENTLY PURCHASED THE JEEP AND MY WIFE ALMOST CRASHED BECAUSE THE JEEP WAS SHOWING 3/4 0F A TANK AND THE JEEP SHARPLY DECELERATED ON THE INTERSTATE IN HEAVY TRAFFIC CAUSING HER TO BE RAN OFF THE ROAD. NOT TO MENTION THE HASSLE OF BEING STUCK ON THE SIDE OF THE ROAD. THE DEALOR AS USUAL WAS NOT COOPERATIVE AND SAID TOO BAD IT IS NOT COVERED DUE TO THE MONTH OF THE RECALL VEHICLES. PLEAS CAN YOU HELP. THANK YOU CHIP PERKINS. *AK
POWER TRAINOctober 25, 2000
RESEARCHING THIS PROBLEM, JEEP HAS A HISTORY OF "REAR" PROBLEMS. I WISH I KNEW THIS BEFORE PURCHASING THE VEHICLE. I CAN'T BELIEVE A 3 YR. OLD SUV WITH 52,000 HIGHWAY MILES WOULD NEED AN ENTIRE REAR REPLACED. JEEP IS SELLING JUNK! HOW OFTEN DOES THIS HAPPEN IN OTHER SUV'S? I'M GETTING RID OF THIS VEHICLE AND BUYING A TOYOTA.
EXTERIOR LIGHTINGOctober 24, 2000
WHEN DRIVING AND UPON CHANGING THE LOW BEAM FROM LOW TO HIGH, AND WHEN SWITCHING BACK TO LOW HEADLIGHTS WERE INOPEARBLE, CAUSING POOR DRIVER VISIBILITY. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED PARTS. HOWEVER, PROBLEM STILL OCCURS.*AK
FUEL SYSTEM, GASOLINEOctober 23, 2000
FUEL GAUGE READS A 25 TO A HALF OF TANK; BUT, VEHICLE WIIL RUN OUT OF GAS. DEALER SAID THAT VEHICLE WAS RECALLED UNDER 97V194000 FOR THE FUEL LEVEL SENDING UNIT. BUT, PROBLEM IS STILL NOT FIXED.*AK
POWER TRAINOctober 20, 2000
HAD FRONT AND REAR AXLE ASSEMBLIES REBUILT IN FEBRUARY, 2000. AFTER 18.000 MILE, AXLESHAFT SEAL ON DRIVER'S SIDE IS LEAKING. REPAIR WILL COST OVER $500.00
POWER TRAIN,VEHICLE SPEED CONTROLOctober 20, 2000
ENGINE SPEED CONTINUES AFTER GAS PEDAL IS RELEASED AT SPEEDS BETWEEN 35 AND 60MPH. SPEED CONTINUES UNLESS DRIVER SHIFTS TO NEUTRAL. ENGINE SPEED INCREASES TO 2500RPM WHILE IN NEUTRAL AND REMAINS AT 2500RPM UNTIL CAR IS BRAKED TO LESS THAN 20MPH. THIS FAILURE TO DECELERATE OCCURS EVERY TIME THE VEHICLE IS OPERATED OVER 35MPH. THE BRAKE REPAIR AND DIFFERENTIAL REPLACEMENT OCCURRED BEFORE TAKING DELIVERY OF THE USED VEHICLE. MAYBE THE BRAKE AND DIFFERENTIAL FAILURE ARE RELATED TO THE FAILURE TO DELERATE WITHOUT THE USE OF THE BRAKING SYSTEM. NAPERVILLE JEEP AND KOLLER DODGE BOTH RECOGNIZED THE ISSUE AND REPLACED THE THROTTLE MOTOR AND THROTTLE BODY BUT THE FAILURE TO DECELERATE CONTINUES. CHRYSLER'S STAR HOTLINE SAYS THIS FAILURE TO DECELERATE IS NORMAL. I HAVE TEST DRIVEN OTHER 1997 5.2L JEEPS WITH TRAILER PACKAGES AND THOSE VEHICLES DECELERATED NORMALLY, IN A MANNER SIMILAR TO ALL OF MY OTHER 45 YEARS OF DRIVING EXPERIENCES. THE JEEP DEALER CLAIMED THAT MASS PRODUCED VEHICLES NORMALLY HAVE THIS VARIABLILITY IN BEHAVIOR. THEY EVEN SUGGESTED THE DECELERATION PROBLEM WAS MY FAULT BECAUSE I BOUGHT THE CAR.
SERVICE BRAKES, HYDRAULICOctober 17, 2000
WHILE DRIVING ON THE HIGHWAY AT 45 MPH JEEP SWERVED TO THE OTHER LANE OF ONCOMING TRAFFIC, CONSUMER YANKED STEERING BACK TO CORRECT LANE, CONSUMER TRIED TO STOP, AND VEHICLE WOULD NOT STOP. CONSUMER HAD TO COAST UNTIL VEHICLE STOPPED ON ITS OWN. CONSUMER TOOK VEHICLE TO A MECHANIC, AND HE PULLED OFF FRONT WHEELS AND NOTICED FRONT BRAKE ROTORS WERE CRACKED. CONSUMER WAS HAVING THE SAME PROBLEM AS MENTIONED IN THE RECALL 00V136000 ON HYDRALIC BRAKE ROTOR AND DISC. *AK
SERVICE BRAKES, HYDRAULICOctober 17, 2000
CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS TO THE BRAKE ROTORS WHICH SHOULD BE COVERED BY THE RECALL. *SLC
SERVICE BRAKES, HYDRAULICOctober 17, 2000
CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS TO THE BRAKE ROTORS WHICH SHOULD BE COVERED BY THE RECALL. *SLC
SEAT BELTSOctober 16, 2000
DRIVER'S SEATBELT TENSIONER MALFUNCTIONED WHICH WONT PROTECT OCCUPANT IN EVENT OF A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
UNKNOWN OR OTHEROctober 13, 2000
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: )
UNKNOWN OR OTHEROctober 13, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: )
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHEROctober 10, 2000
FUEL GAUGE IS NOT GIVING AN ACCURATE AMOUNT OF FUEL IN THE TANK. DEALERSHIP IS AWARE OF THE PROBLEM.*AK THE OWNER STATES THAT THE MALFUNCTIONING FUEL SENDER SHOULD HAVE BEEN PART OF RECALL 755 BECAUSE IT IS FAILING AGAIN AFTER BEING REPLACED. *YH
POWER TRAINOctober 7, 2000
THUMPING HEARD ON ACCELERATION OR ON BUMPY ROAD
SERVICE BRAKES, HYDRAULICOctober 6, 2000
APPLIED BRAKES IN AN EMERGENCY, POPPING SOUND OCCURRED, AND VEHICLE SEVERELY PULLED TO LEFT CAUSED BY THE CENTER HUB SEPARATING FROM ROTOR. PLEASE GIVE ANY FURTHER DETAILS.*AK
SERVICE BRAKES, HYDRAULIC,PARKING BRAKEOctober 6, 2000
REAR BRAKE/ FRONT AND REAR BRAKE PADS, AND THE EMERGENCY PARKING BRAKES DISINTEGRATED WHICH CAUSED EXTENDED STOPPING DISTANCE WHICH MAY RESULTIN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
LATCHES/LOCKS/LINKAGESOctober 6, 2000
METAL AROUND DRIVER'S DOOR LATCH HAS RIPPED AWAY, LEAVING LATCH SITTING WITH NO SUPPORT. DEALER HAS BEEN CONTACTED.*AK
SERVICE BRAKES, HYDRAULICOctober 1, 2000
FRONT END VIBRATES AND JERKS WHEN BRAKES ARE APPLIED. (SPEED IS NOT A FACTOR) FRONT ROTORS AND ALL BRAKES WERE REPLACED. WHEN PROBLEM CONTINUED, ROTORS WERE REPLACED FOR A SECOND TIME. PROBLEM STILL CONTINUES. LOCAL DEALER IS UNABLE TO OFFER A SUGGESTION. *AK
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEMSeptember 25, 2000
WHIILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE STALLED. ALSO, GAS GUAGE WAS READING WRONGLY. PLEASE PROVIDE FURTHER INFORMATION.*AK
FUEL SYSTEM, GASOLINESeptember 25, 2000
RAN OUT OF FUEL ON MAJOR HIWAY IN RUSH HOUR TRAFFIC DUE TO FUEL GAUGE FAILURE. GAUGE SHOWED 3/4 FULL. *AK
FUEL SYSTEM, GASOLINESeptember 25, 2000
RAN OUT OF FUEL ON MAJOR HIWAY IN RUSH HOUR TRAFFIC DUE TO FUEL GAUGE FAILURE. GAUGE SHOWED 3/4 FULL. *AK
TIRESSeptember 21, 2000
SEVERE SIDEWALL CRACKING( DOT NUMBER: )
TIRESSeptember 21, 2000
SEVERE SIDEWALL CRACKING( DOT NUMBER: )
FUEL SYSTEM, OTHERSeptember 21, 2000
FUEL SENDING UNIT FAILED CAUSING THE VEHICLE TO RUN OUT OF GAS WHEN THE GAUGE READ 1/8 OF A TANK THE FIRST TIME AND 1/4 OF A TANK THE SECOND TIME. NLM
FUEL SYSTEM, GASOLINESeptember 20, 2000
WHEN VEHICLE ONLY HAS A QUARTER OF A TANK OF FUEL AND WHEN MAKING A LEFT HAND TURN, VEHICLE STALLS OUT WITHOUT PRIOR WARNING. ALSO, NOTE RECALL 97V194002 FOR THE SAME TYPE OF PROBLEM DOES NOT INCLUDE THIS VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
FUEL SYSTEM, GASOLINESeptember 20, 2000
VEHICLE IS EXPERIENCING THE SAME DEFECT AS NHTSA RECALL ID# 97V19400 - FUEL TANK MOUNTED FUEL LEVEL SENDING UNITACCURACY HAD DEGRADED OVER TIME WHICH IS INDICATING SIGNIFICANTLY MORE FUEL RESERVE THAN IS ACTUALLY PRESENTED. MANFACT. HAS ADVISED THAT THIS VEHICLE WAS NOT COVERED BY RECALL DUE TO VIN. *AK
STRUCTURESeptember 20, 2000
OPEN DRIVER SIDE DOOR AND THE BOTTOM HINGE BROKE COMPLETELY OFF DOOR MAKING THE DOOR IMPOSSIBLE TO CLOSE. I SPOKE WITH CRYSLER CUSTOMER SERVICE IN AUBURN HILLS, MI. THEY REQUIRE THAT I PAY $250 OF THE $1,044 REPAIR BILL.*AK
ELECTRICAL SYSTEMSeptember 18, 2000
THE SENDING UNIT WAS ORIGINALLY RECALLED UNDER CAMPAIGN NUMBER 97V194000. WHEN I CONTACTED THE MANUFACTURER, I WAS INFORMED THAT THERE ARE NO RECALLS OUTSTANDING ON MY VEHICLE. THE UNIT WAS SUPPOSEDLY REPLACED BY THE MANUFACTURER BEFORE IT WAS SOLD TO ME. HOWEVER, IT IS APPARENT TO ME THAT THE REPLACEMENT SENDING UNIT IS NOT ANY MORE RELIABLE THAN THE ORIGINAL PART.
SERVICE BRAKES, HYDRAULICSeptember 18, 2000
RECALL 00V136 WAS DONE ON VEHICLE, 3 MONTHS LATER CONSUMER WAS HAVING MORE PROBLEMS AND ROTOR OVERHEATING,CONSUMER WAS CHARGED FOR EXPENSES OTHER THAN THE RECALL, CONSUMER WANTS REIMBURSEMENT. *SLC
SERVICE BRAKES, HYDRAULICSeptember 18, 2000
RECALL 00V136 WAS DONE ON VEHICLE, 3 MONTHS LATER CONSUMER WAS HAVING MORE PROBLEMS AND ROTOR OVERHEATING,CONSUMER WAS CHARGED FOR EXPENSES OTHER THAN THE RECALL, CONSUMER WANTS REIMBURSEMENT. *SLC
ENGINE AND ENGINE COOLINGSeptember 12, 2000
HOW CAN THE FREON IN A SYSTEM OUTLAST THE SYSTEM ITSELF? THERE MUST BE SOMETHING WRONG WHEN THE BEARINGS IN THE SYSTEM FREEZE U, P CAUSING THE BELT TO BURN UP AND TOTALLY DISABLING THE AUTOMOBILE. *AK
SERVICE BRAKES, HYDRAULICSeptember 6, 2000
WHILE DRIVING ON DIFFERENT OCCASIONS, CONSUMER'S BRAKES FAILED, DEALER COULD NOT LOCATE PROBLEM ANY OF THE TIMES THE VEHICLE WAS BROUGHT IT, THE CONSUMER BECAUSE OF SAFETY TRADED THE VECHICLE IN, NOW THERE IS A RECALL 00V136 REGARDING THE BRAKES AND THE CONSUMER IS REQUESTING THAT HE IS REIMBURSED FOR THE LOSS THAT WAS TAKEN WHEN THE VEHICLE WAS TRADED IN. *SLC
VISIBILITYSeptember 6, 2000
REAR WIPER BLADE WAS NOT WORKING PROPERLY, DEALER INFORMED CONSUMER THAT THE REAR WIPER ON THE VEHICLE WAS A BAD DESIGN. *SLC
SERVICE BRAKES, HYDRAULICSeptember 5, 2000
WHEN TRAVELING ON HIGHWAY AND APPLYING BRAKES VEHICLE SHAKES AND VIBRATES. ALSO, LOSES BRAKE POWER. *AK
SERVICE BRAKES, HYDRAULICSeptember 5, 2000
VEHICLE EXPERIENCED RECALL COMPONENT (00V-136) FAILURE PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
FUEL SYSTEM, OTHERSeptember 4, 2000
97 V 194 002/FUEL LEVEL SENDING UNIT: VEHICLE DISPAYING WRONG AMOUNT OF FUEL IN VEHICLE FUEL TANK. DEALER/MFR'S NOTIFIED AND INFORMED THAT VEHICLE VIN# WAS NOT COVER UNDER A MFR'S RECALLS. PLEASE PROVIDE FURTHER DETAILS:
POWER TRAINSeptember 1, 2000
THE VEHICLE HAS A LOT OF HESITATION. I NEED TO HAVE THE POWERTRAIN CONTROL MODULE REPLACED AND MAYBE THE CATALYTIC CONVERTER. THE VEHICLE KEEPS TRYING TO DIE. I WANT TO KNOW WHAT INFORMATION THE DEALER NEEDS IN ORDER TO REPLACE THESE PARTS. ACCORDING TO THE WARRANTY BOOKLET THESE PARTS ARE WARRANTED.
SERVICE BRAKES, AIRSeptember 1, 2000
THE ABS LIGHT KEEPS COMING ON. THE PAD/SHOES WERE REPLACED AT 72,000 MILES FOR THE SECOND TIME. I NOTICE ON THE FAQ SECTION THERE ARE A LOT OF COMPLAINTS REGARDING THE BRAKE SYSTEM. THE MANUAL INDICATES THE BRAKES WILL SELF ADJUST AND THE LIGHT WILL GO OUT. THE LIGHT GOES OUT BUT WITHIN A DAY IT COMES ON INTERMITTENTLY. DO YOU OR THE MANUFACTURER HAVE SUGGESTIONS ON A REMEDY FOR THIS PROBLEM?
STEERINGAugust 29, 2000
THE POWER STEERING PUMP BRACKET BROKE AND RUINED THE POWER STEERING PUMP IN THE PROCESS. NLM
SUSPENSIONAugust 28, 2000
GRINDING NOISE FROM REAR AXLE.
SERVICE BRAKES, HYDRAULICAugust 25, 2000
RECALL NOTIFICATION (00V-136) WAS SENT TO CONSUMER, VEHICLE WAS EXPERIENCING ROTOR FAILURE AND CONSUMER WAS NOT ABLE TO SCHEDULE APPOINTMENT IN A TIMELY MANOR AND HAD TO REPAIR ROTORS AT ANOTHER LOCATION, REIMBURSEMENT IS BEING DENIED DUE TO REPAIR ISSUES. *MJS
AIR BAGSAugust 23, 2000
VEHICLE HYDROPLANED GOING 70 MPH AND WENT OFF ONE SIDE OF ROAD. VEHICLE JUMPED BACK ONTO ROAD AND JUMPED DITCH IN MIDDLE OF INTERSTATE. VEHICLE CRASHED INTO OPPOSITE BANK OF DITCH AT APPROXIMATELY AN 80 DEGREE ANGLE, CRUSHING IN FRONT END FROM MIDDLE OF HOOD OVER TO DRIVERS SIDE OF VEHICLE. AIR BAGS DID NOT DEPLOY. VEHICLE PIVOTED TOWARD PASSENGER SIDE, ROLLED OVER ONTO ROOF AND CAME TO A STOP. THE VEHICLE WAS CONSIDERED A TOTAL LOSS BY INSURANCE. JUDGING BY AMOUNT OF DAMAGE TO FRONT END, THE AIR BAGS SHOULD HAVE DEPLOYED. JEEP WAS CONTACTED AND THEY SENT AN INVESTIGATOR. I CALLED JEEP EARLY ONE MORNING AND THEY STATED THEY DID NOT HAVE ALL THE INFORMATION TO TELL ME WHY THE AIRBAGS FAILED. FIFTEEN MINUTES LATER A JEEP REP. CALLED AND STATED THE AIR BAG SYSTEM IS WORKING PROPERLY AND THEY WERE NOT SUPPOSED TO DEPLOY. HOW DID THEY GET ALL THE INFO NEEDED IN FIFTEEN MINUTES? THE VEHCILE HIT HARD ENOUGH AT THAT ANGLE TO JAR REAR WINDOW ON PASSENGER SIDE LOOSE TO WHERE IT WAS ONLY HANGING ON BY BOTTOM SEAL. I MADE SURE TO TAKE PICTURES SHOWING THE AMOUNT OF DAMAGE TO VEHICLE.
SERVICE BRAKES, HYDRAULICAugust 21, 2000
THERE HAS BEEN NO ACCIDENT- THE ABS BRAKE LIGHT COMES ON AT INFREQUENT TIMES, TOOK TO DEALER (ADAMS JEEP- ANNAPOLIS, MD) THEY SAID CAB UNIT IS BAD (AN ELECTRONIC CONTROL BOX) $700 TO REPAIR, WE DID NOT HAVE IT REPAIRED, I FEEL THAT THIS TYPE OF UNIT SHOULD NOT FAIL AND WANTED TO CHECK INTO RECALLS, DEALER SAID THERE ARE NOT ANY ON THIS REPAIR. BRAKES SEEM TO WORK AS NORMAL OTHERWISE. SHOULD THIS SAFETY ITEM BE LOOKED INTO? PLEASE ADDRESS ALL CONTACT TO MATT SCHAAF- AS I HANDLE ALL THE MAINTENANCE ON THE VEHILE FOR DONALD. PS- YOUR WEBSITE IS A GREAT SOURCE, THANK YOU. MATT
SERVICE BRAKES, HYDRAULICAugust 18, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICAugust 18, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICAugust 14, 2000
WHEN APPLYING BRAKES VEHICLE WILL SHAKE VIOLENTLY. BRAKE PADS ARE NOT WEARNING OUT, BUT ROTORS KEEP FAILING. ROTORS HAVE BEEN REPLACED 4 TIMES ,DEFECT KEEPS REOCCURRING. *AK
FUEL SYSTEM, GASOLINEAugust 14, 2000
FUEL GAUGE READS INACCURATELY , CANNOT DETERMINE THE CORRECT AMOUT OF GAS IN TANK DUE TO A DEFECTIVE SENDING UNIT. VEHICLE VIN# IS NOT INCLUDED IN RECALL 97V194002, BUT HAS SAME DEFECT. *AK
SERVICE BRAKES, HYDRAULICAugust 11, 2000
I REPLACED MY ROTORS DUE TO PREMATURE FAILURE PRIOR TO RECALL. I SENT A LETTER AND RECEIPT TO JEEP FOR REIMBURSEMENT AND WAS DENIED. I SENT A FOLLOW-UP LETTER AND RECEIVED A PHONE CALL FROM JEEP WHICH STATED MY CLAIM WAS ACCEPTED AND I WOULD RECEIVE A CHECK AND THEN AN HOUR LATER RECEIVED ANOTHER CALL DENYING ME. I HAVE TRIED TO CORRESPOND WITH THE CUSTOMER SERVICE BUT I AM HAVING A TREMENDOUS DIFFICULTY WITH NOT ONLY REACHING THE PERTINENT INDIVIDUALS BUT IN GETTING ANYBODY TO FOLLOWUP WITH ME. *AK
FUEL SYSTEM, GASOLINEAugust 9, 2000
FUEL GAUGE DID NOT REGISTER THE CORRECT AMOUNT OF FUEL, WHICH NEARLY CAUSED A CRASH ON AN INTERSTATE HIGHWAY. OWNER HAS CONTACTED MANUFACTURER ABOUT RECALL 97V194000. OWNER WAS TOLD THAT THERE WAS NO RECORD OF RECALL. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
TIRESAugust 9, 2000
DURING THE WEEK OF 10/18/00 I WAS RETURNING FROM A BUSINESS TRIP. I WAS TRAVELING WEST IN THE DRIVING LANE OF I-80 AT APPROXIMATELY 2:45 AM. IN FRONT AND BEHIND ME WERE SEMI TRUCKS AND, IN THE PASSING LANE, WAS A CAR. SUDDENLY I HEARD AN "EXPLOSION" AND MY VEHICLE SLAMMED TO THE PAVEMENT AND VEERED SHARPLY TO THE RIGHT, TOWARD THE SHOULDER. AFTER NEARLY LOSING CONTROL OF THE VEHICLE I WAS ABLE TO PULL TO A STOP ON THE BERM OF THE ROAD. THE PASSENGER FRONT TIRE HAD LITERALLY DISINTEGRATED AND THE VEHICLE WAS RESTING ON THE RIM. AFTER RETURNING HOME I INSPECTED THE TIRE AND FELT IT WAS A MANUFACTURING DEFECT. I CONTACTED FIRESTONE AND WAS TOLD THAT THEY HAD RECEIVED NO OTHER COMPLAINTS ABOUT THIS MODEL TIRE. AFTER SOME NEGOTIATING THEY AGREED TO REPLACE THE TIRE WHICH BLEW OUT AS WELL AS THE REMAINING THREE TIRES. I EXPLAINED TO THEM THAT, SINCE THE INCIDENT, I WAS EXPERIENCING SOME DIFFICULTIES WITH THE STEERING. THEY REFUSED TO DO MORE THAN REPLACE THE TIRES. AFTER THEY REPLACED THE TIRES I TOOK THE JEEP TO A REPAIR SHOP AND FOUND IT HAD A BROKEN FRONT-END SUSPENSION PART, WHICH I HAD REPLACED. I FEEL THIS HAPPENED AT THE TIME OF THE INCIDENT. ADDITIONALLY, I TOOK PHOTOS OF THE TIRE WHICH DISINTEGRATED AND HAVE THEM AVAILABLE ON JPG FORMAT, IF YOU WISH TO HAVE THEM. I FEEL THAT FIRESTONE, INC. LIED TO ME ABOUT HAVING NO COMPLAINTS REGARDING THIS MODEL TIRE. IF I HAD NOT PUSHED THE ISSUE I WOULD HAVE BEEN RIDING ON THREE OTHER OF THE SAME MODEL TIRES. I PUT APPROXIMATELY 20,000 MILES PER YEAR ON MY VEHICLE AND I FEEL FIRESTONE TRIED TO DELIBERATELY COVER UP WHAT THEY KNEW WAS AN ONGOING PROBLEM. THANK YOU( DOT NUMBER: TIRE SIZE: 70R16 )
ELECTRICAL SYSTEMAugust 9, 2000
THE WIRE HARNESS THAT RUNS ON THE UNDERSIDE OF THE VEHICLE IS ROUTED ABOVE THE TRANSMISSION CASE, AND IS DIRECTLY UNDER A SCREW THAT HAS THE POINT EXPOSED TO THE WIRE HARNESS. WHEN TURNING LEFT OR HITTING LARGE BUMPS, A FUSE BLOWS, WHICH CAUSES THE ENGINE TO STOP RUNNING, RESULTING IN LOSS OF CONTROL. IT IS IN SUCH A PLACE THAT YOU CANNOT SEE THE SCREW, BUT CAN FEEL IT WITH YOUR FINGER. THE WIRE THAT SHORTED FOR ME WAS THE HEATER FOR THE O2 SENSOR. THERE ARE MANY WIRES IN THE HARNESS AND COULD SHORT ANY DIFFERENT ONE. THIS COULD BE AVOID BY REROUTING THE WIRE HARNESS AWAY FROM EXPOSED SHARP SCREWS.
SERVICE BRAKES, HYDRAULICAugust 9, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136)PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICAugust 8, 2000
MANUFACTURER'S RECALL 879 FOR FRONT BRAKES. BUT, CONSUMER HAS A PROBLEM WITH HIS REAR BRAKES THAT ARE DETERIORATING. *AK
SERVICE BRAKES, HYDRAULICAugust 8, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
FUEL SYSTEM, GASOLINEAugust 7, 2000
FUEL GAUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL, CAUSING VEHICLE TO RUN OUT OF GAS. *AK
STRUCTUREAugust 7, 2000
THE COURTSEY JEEP (755 ROCKVILLE PIKE, ROCKVILLE MD. 301 424 17000 STATED THAT THIS BREAKAGE IS NOT A NORMAL OCCURRENCE. METAL IS A STESS BREAK.*AK
AIR BAGSAugust 7, 2000
CONSUMER IS BEING DENIED RECALL REPAIR (00V-105) BY THE DEALERSHIP, DEALERSHIP DOES NOT HAVE THE TIME TO COMPLETE RECALL REPAIRS. *MJS
SERVICE BRAKES, HYDRAULICAugust 1, 2000
ANTI-LOCK BRAKES BEGAN INTERMITTENT FAILURE AT AROUND 50,000 MILES. *AK
FUEL SYSTEM, OTHERJuly 31, 2000
DEFECTIVE FUEL TANK SENDING UNIT CAUSED FALSE READING OF THE GAS GAUGE WHICH READ THAT TANK HAD A QUARTER FULL OF GAS. BUT TANK HAD NO GAS, AND CAUSED VEHICLE TO STALL UNEXPECTEDLY WHICH MAY HAVE RESULTED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
LATCHES/LOCKS/LINKAGESJuly 31, 2000
WHILE DRIVING ABOUT 65 MPH HOOD POPPED OPEN, WHICH COULD HAVE CAUSED A CRASH. JEEP HAS BEEN TOWED TO DEALERSHIP FOR REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
SUSPENSION,POWER TRAIN,VISIBILITY,INTERIOR LIGHTINGJuly 30, 2000
1)"FRONT SWAY LINK ELIMINATOR BARS" BOTH FAILED AFTER FRONT CV JOINT REPLACEMENT CAUSING VERY POOR/DANGEROUS HANDLING. DEALER REFUSES TO CONSIDER THAT PRIOR REMOVAL CAUSED DAMAGE, SAYS THEY WERE RUSTY. 2) WINDSHIELD WIPERS FAIL WHILE GOING OVER BUMPS. DEALER REFUSES TO COVER UNDER WARRANTY. WANTS NEARLY $400 FOR REPAIR. 3) DOOR LOCKS, DOME LIGHTS LOCK AND UNLOCK BY THEMSELVES WHILE VEHICLE IS RUNNING OR NOT, CAUSING PASSANGERS/KEYS TO BE LOCKED INSIDE. DEALER REFUSES TO FIX. 4) CHECK ENGINE LIGHT COMES ON AND VEHICLE FAILS TO START, AFTER SEVERAL MINUTES VEHICLE THEN STARTS. DEALER REFUSES TO BELIEVE THERE IS A PROBLEM AND WON'T FIX UNDER WARRANTY. *AK
SUSPENSIONJuly 28, 2000
WHILE DRIVING REAR END DROPPED, CAUSING VEHICLE TO BE INOPERABLE. DEALER HAS REPLACED REAR END.*AK
SERVICE BRAKES, HYDRAULICJuly 28, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER WAS HAVING VEHICLE SERVICED FOR AIR BAG RECALL AND THE DEALERSHIP REPAIR RECALL ON THE ROTORS WITHOUT NOTIFICATION TO OWNERS, ROTORS WERE REPLACED PRIOR TO REPAIR. *MJS
POWER TRAINJuly 27, 2000
WHEN DRIVING THERE IS A GRINDING NOISE PRESENT IN THE REAR. THIS IS ALSO CAUSING VEHICLE TO STOP RUNNING. DEALER HAS REPLACED REAR AXLE. *AK
SERVICE BRAKES, HYDRAULICJuly 26, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TOP RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 26, 2000
FRONT AND REAR BRAKES HAVE RUSTED COMPLETLY. MANUFACTURE STATES ONLY THE FRONT BRAKES ARE COVERED?*AK
FUEL SYSTEM, OTHERJuly 25, 2000
FUEL LEVEL SENDING UNIT MISREADS THE AMOUNT OF FUEL IN VEHICLE. A RECALL HAS BEEN ISSUED ON VEHICLE ; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK
SERVICE BRAKES, HYDRAULICJuly 25, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER WAS DENIED REPAIR BY THE DEALERSHIP DUE TO SCHEDULING PROBLEMS, CONSUMER WAS ABLT TO HAVE A PRIVATE GARAGE MECHANIC REPLACE FAULTY UNIT, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
FUEL SYSTEM, GASOLINEJuly 24, 2000
RECALL REMEDY DID NOT CORRECT THE RECALL 97V194002 CONCERNING FUEL SENDING UNIT. WHEN VEHICLE WAS HALF FULL AND WHEN MAKING A LEFT TURN IT WOULD COMPLETELY SHUTDOWN WITHOUT WARNING. *AK
ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHERJuly 24, 2000
WHILE DRIVING ENGINE CHECK LIGHT CAME ON. CONSUMER PULLED OVER TO CHECK UNDER THE HOOD. CONSUMER INDICATED THAT BEFORE ENGINE CHECK LIGHT CAME ON, GEARS WERE SLIPPING. A COUPLE OF DAYS BEFORE, ENGINE QUIT AND VEHICLE WOULD NOT GO OVER 25MPH. TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS A COMMON TRANSMISSION PROBLEM. DEALER REBUILT TRANSMISSION. AT ANOTHER TIME, CONSUMER HEARD A LOUD BANG. SHE STOPPED/LOOKED UNDER CAR, AND NOTICED OIL ON THE BACK WINDOW DUE TO ENGINE ROD BREAKING OFF, PIERCING THREE HOLES IN OIL PAN. NO WARNING AT ALL, AND THEN VEHICLE DIED. *AK
SERVICE BRAKES, HYDRAULICJuly 24, 2000
WHILE GOING AROUND A CURVE AT 40 IN A 50MILE ZONE APPLIED BRAKES AND VEHICLE STARTED TO SKID. THEN, CONSUMER LOST CONTROL OF VEHICLE, AND IT WAS TOTALLED.*AK
SERVICE BRAKES, HYDRAULICJuly 24, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
POWER TRAINJuly 22, 2000
GRINDING/SCRAPING NOISE COMING FROM REAR DIFFERENTIAL - CAR PURCHASED USED WITH 36220 MILES FROM JEEP DEALERASHIP - 220 MILES OUT OF WARRANTEE - ESTIMATED COST OF REPAIR : $1200.
POWER TRAINJuly 20, 2000
THE FRONT RING AND PINION GEARS/BEARINGS IN FRONT DIFFERENTIAL HAVE BEEN REPLACED THRICE. THE AXLE ASSEMBLY HAS BEEN REPLACED TWICE AND AN UPDATED YOKE AND DRIVE SHAFT ALSO WAS INSTALLED. THE LATEST FAILURE OCCURRED APPROXIMATELY 1200 MILES AFTER A NEW AXLE ASSEMBLY WAS INSTALLED ON JUNE 20, 2000 IN WEST BEND, WISCONSIN. I WAS RETURNING FROM WISCONSIN TO CALIFORNAI WHEN LATEST FAILURE OCCURRED. THE CURRENT FAILURE IS SIMILAR TO THE PREVIOUS 6 - EXCESSIVE GEAR/BEARING NOISE. I'VE CONTACTED CHRYSLER CUSTOMER CARE AND A FILE HAS BEEN ESTABLISHED. I'VE CONTACTED MY CURRENT LOCAL DEALER (PEOPLES CHRYSLER) AND REQUESTED A MEETING WITH THE DISTRICT MANAGER RE: THIS ISSUE OF CONTINUING FRONT DIFFERENTIAL FAILURES. I HAVE NOT BEEN CONTACTED BY DISTRICT MANAGER AND I FEAR THAT I'M BEING "STONEWALLED".
PARKING BRAKEJuly 19, 2000
AFTER VEHICLE WAS PARKED ON AN INCLINED DRIVEWAY WITH MANUAL TRANSMISSION ON, BUT NOT LEFT IN GEAR. PARKING BRAKE WAS APPLIED, BUT DID NOT HOLD VEHICLE.*AK
SERVICE BRAKES, HYDRAULICJuly 18, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT FOR PREVIOUS REPAIRS (00V-136). *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
CONSUMER IS NOT ABLE TO OBTAIN RECALL REPAIR (00V-136) DUE TO LACK OF PARTS. *MJS
SERVICE BRAKES, HYDRAULICJuly 17, 2000
ROTORS HAVE WARPED TWICE. DEALERS SAY IS WEAR ITEM. SOMETHING IS CAUSING THE EXCESS HEAT TO CAUSE WARPAGE AT SUCH LOW MILES.*AK
SERVICE BRAKES, HYDRAULICJuly 13, 2000
DEALER HAD ADVISED CONSUMER THAT THE DEALERSHIP DOES NOT HAVE THE PARTS TO REPAIR MANUFACTURER'S RECALL 10578/ BRAKE ROTORS. CONSUMER HAS BEEN WAITING FOR MORE THAN A MONTH.*AK
SERVICE BRAKES, HYDRAULICJuly 12, 2000
4 WHEEL DISC REAR ROTORS ARE SEPARATING DUE TO CORROSION. VEHICLE IS ON ITS SECOND SET OF REAR ROTORS AT ONLY 70,000 MILES.*AK
FUEL SYSTEM, GASOLINEJuly 12, 2000
FUEL GAUAGE DOES NOT REGISTER THE ACCURATE LEVELS OF FUEL, CAUSING THE VEHICLE TO RUN OUT OF GAS. PLEASE GIVE ANY FURTHER DETAILS.*AK
ELECTRICAL SYSTEMJuly 12, 2000
WHILE DRIVING ENTIRE ELECTRICAL SYSTEM WENT OUT. FUSES WERE CHECKED AND REPLACED TO REPAIR. THE NEXT DAY THE ENTIRE INSTRUMENT PANEL WENT OUT OTHER THAN THE CRUISE CONTROL. THE DEFECT DOES NOT ALLOW THE CONSUMER TO HAVE ACCESS TO SEE SPEEDOMETER AND OTHER IMPORTANT PARTS. *AK
FUEL SYSTEM, GASOLINEJuly 10, 2000
1997 JEEP GRAND CHEROKEE, 39000 MILES FUEL PUMP FAILURE RESULTING IN ENGINE FAILURE IN THE MIDDLE OF A BUSY INTERSECTION. THIS VEHICLE IS ONLY 3 YEARS OLD WITH LOW MILEAGE, IT SHOULD NOT REQUIRE A NEW FUEL PUMP COSTING OWNER $500 IN TOWING, PARTS AND LABOR. DEALER WHERE VEHICLE WAS PURCHASED WAS OF NO HELP!
FUEL SYSTEM, GASOLINE,POWER TRAINJuly 6, 2000
DEFECTIVE DESIGN OF THE FRONT AND REAR DIFFERENTIAL WHICH MAKES A "WHINING NOISE" AND CAUSE THE METAL TO BE SHAVED OFF. DEALER HAD TO REPLACE BOTH DIFFERENTIAL. *AK FRONT AND REAR DIFFERENTIALS WERE REPLACED. THE FUEL LEAK WAS CAUSED BY FUEL PUMP MODULE FAILURE. *YH
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEJuly 6, 2000
VEHICLE HAS EXPERIENCED TWO RECALL COMPONENT FAILURES PRIOR TO NOTIFICATION (00V-136) AND (97V-194), BRAKE ROTORS AND THE FUEL GAUGE. *MJS
SERVICE BRAKES, HYDRAULICJuly 6, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL (00V-136), HOWEVER IS NOT INCLUDED IN THE RECALL DUE TO YEAR MANUFACTURED. *MJS
EQUIPMENTJuly 6, 2000
THE VEHICLE HAS HAD TWO EXPERIENCES WITH THE AIR CONDITIONER EVAPORATIOR FAILING, RECALL ON OTHER MODELS, HOWEVER JEEP CHEROKEE SPORT IS NOT INCLUDED EVEN THOUGH THE CONDITIONS ARE THE SAME. *MJS
SERVICE BRAKES, HYDRAULICJuly 6, 2000
VEHICLE HAD RECALL REPAIR COMPLETED PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJuly 6, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS BEING DENIED REIMBURSEMENT (00V-136). *MJS
SERVICE BRAKES, HYDRAULICJuly 6, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION WHICH ALMOST RESULTED IN VEHICLE ACCIDENT DUE TO LOSS OF BRAKING ABILITY, OWNER REQUESTING REIMBURSEMENT FOR REPAIR OF THE ROTORS. (00V-316) *MJS
FUEL SYSTEM, OTHERJuly 3, 2000
VEHICLE RAN OUT OF GASOLINE. BUT, GAS GAUGE SHOWED THAT THERE WAS BETWEEN I/8 AND 1/4 OF A TANK GASOLINE. HOWEVER, THE COMPUTER GAUGE WAS DIFFERENT, AND CONSUMER INDICATED THAT THE INFORMATION WAS INCORRECT. *AK *ML
FUEL SYSTEM, OTHERJuly 3, 2000
PLEASE FILL IN. *AK
FUEL SYSTEM, GASOLINEJune 30, 2000
MY FUEL TANK SHOWED 1/4 TANK WITH MY DISTANCE TO EMPTY COMPUTER SHOWING 92MILES LEFT.AS I ROUNDED A CORNER AT A BUSY INTERSECTION THE CAR SPUTTERED TO A HALT WITH NO FUEL IN IT.AT THE GAS STATION THE TANK TOOK 24.5 GALLONS (TANK CAPACITY 23.5 GALS. )I COULD HAVE GOT SMASHED BY ANOTHER CAR HAD I GOT TO THE HIGHWAY. A RECALL WAS MADE ON A FEW SIMILAR MODELS BUT NOT FOR WHEN MY CAR WAS BUILT. I FEEL ALL 1997 JEEPS SHOULD GET THIS RECALL BEFORE SOMEONE GETS KILLED. THANKS DR. DINSHAW SIDHWA. *AK
FUEL SYSTEM, GASOLINEJune 29, 2000
WHILE DRIVING ON INTERSTATE IN TRAFFIC VEHICLE CUT OFF. IT WAS NOT OUT OF GAS. TOOK VEHICLE TO DEALER,AND THEY INFORMED CONSUMER THAT IT WAS THE FUEL SENDING UNIT THAT HAD JUST BEEN REPLACED ON SEPT 4TH 1997. DEALER REPLACED THE SENDING UNIT. THEN 2YEARS LATER, IT WENT OUT AGAIN. *AK
SERVICE BRAKES, HYDRAULICJune 29, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION CAUSING EXTREME VIBRATION DUE TO WARPED ROTORS. (00V-136) *MJS
SERVICE BRAKES, HYDRAULICJune 29, 2000
THE BRAKES WERE GRABBING DUE TO REAR AND FRONT ROTORS MALFUNCTIONS. YH
AIR BAGSJune 28, 2000
CONSUMER RECEIVED RECALL REPAIR, THE DEALERSHIP CHARGED FOR VACCUMING THE VEHICLE AND THE CONSUMER IS NOT SATISFIED ABOUT HAVING TO PAY FOR CHARGES. (00V-105) *MJS
ENGINE AND ENGINE COOLINGJune 27, 2000
PASSENGER'S MOTOR MOUNT BOLTS SHEARING OFF IN ENGINE BLOCK DURING NORMAL USE. IT HAS HAPPENED TO A NUMBER OF PEOPLE WITH THE 4.0L ENGINE & CHRYSLER KNOWS ABOUT THIS & HAS COME UP W/ A FIX CONCERNING THIS PROBLEM. THIS IS A VERY DANGERIOUS CONDITION & IT SHOULD BE ADDRESSED THIS WAY. CHRYSLER IS REFUSING TO PAY FOR THIS REPAIR SAYING IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. THE ONLY REASON THIS FAILURE IS ACCURRING IS BECAUSE THE BOLTS ARE PROBABLY BEING OVER TORQUED OR OF POOR GRADE. PLEASE HELP BECAUSE I'M NOT ALONE WITH THIS PROBLEM.*AK
SERVICE BRAKES, HYDRAULICJune 26, 2000
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), REQUEST REIMBURSEMENT. *MJS
SERVICE BRAKES, HYDRAULICJune 26, 2000
FRONT BRAKE PAD FAILURE CAUSED THE VEHICLE TO SHAKE AND PULL. YH
SERVICE BRAKES, HYDRAULICJune 26, 2000
PRIOR TO RECALL ROTORS WERE RUSTED AND CRUMPLED (00V-136). YH
VISIBILITYJune 26, 2000
THE SUN ROOF LEAKED. YH
SERVICE BRAKES, HYDRAULICJune 22, 2000
VEHICLE IS A PART OF MANUFACTURER'S RECALL 10578. HOWEVER, AND IS EXPERIENCING THE SAME PROBLEMS ON BOTH REAR BRAKES. CONSUMER HAS TAKEN VEHICLE TO DEALER ON NUMEROUS OCCASIONS, BUT DEALER RESPONDS THAT IT IS "WEAR AND TEAR". CONSUMER HAS HAD PROBLEMS WITH ALL FOUR BRAKES SINCE SHE BOUGHT VEHICLE IN 1996.*AK
FUEL SYSTEM, GASOLINEJune 22, 2000
BRAKES SQUEEKY AND VIBRATION WHEN BRAKING WORST AT HIGH SPEED, VIBRATION PROBLEM VERY BAD, RAN OUT OF FUEL WITH 1/2 TANK SHOWING, REPLACED METER ROD IN THE TANK
SERVICE BRAKES, HYDRAULICJune 21, 2000
INDEPENDENT REPAIR SHOP INFORMED CONSUMER THAT REAR DRUMS WERE RUSTED/CORRODED. MANUFACTURER WAS CONTRACTED , AND INFORMED CONSUMER THATVEHICLE WAS NOT COVER UNDER RECALL, AND ANY REPAIRS WOULD BE AT CONSUMER'S COST.*AK
EQUIPMENTJune 19, 2000
AIR CONDITIONER IS LEAKING FLUID. VEHICLE WILL BE COLD ONE MINUTE, AND THE NEXT MINUTE IT IS HOT. VEHICLE WAS TAKEN TO A MECHANIC, AND THE EVAPORATOR COIL NEEDED TO BE REPLACED. *AK
LATCHES/LOCKS/LINKAGESJune 19, 2000
WHILE DRIVING AT APPROXIMATELY 50 MPH HOOD OPENED UP W/O WARNING. HOOD WAS NOT TAMPERED WITH, AND OPENED UNEXPECTEDLY THROUGH BOTH SAFETY LATCHES. DEFECT AFFECTED CONSUMER'S VISIBILITY ON THE HIGHWAY, WHICH ALMOST LED TO AN ACCIDENT. VEHICLE TAKEN TO DEALER FOR REPAIRS, THEY SAID THAT OWNER DID NOT LUBE THE LATCHES, THEREFORE THE DEALER/CHRYSLER IS NOT AT FAULT. *AK *ML
POWER TRAINJune 19, 2000
2ND FAILURE OCCURRED ON 01-20-1999 @ APPROX. 53,000 MILES. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
STEERINGJune 16, 2000
WHILE DRIVING LOST POWER STEERING, AND IT WAS VERY HARD TO STEER. VEHICLE WAS TAKEN TO DEALER FOR REPAIRS, AND THEY REPLACED THE POWER STEERING PUMP MOUNTING BRACKET. *AK
SUSPENSIONJune 15, 2000
WHILE DRIVING AT 65 MPH ALL OF A SUDDEN CHEROKEE STARTED ROCKING BACK AND FORTH VIOLENTLY. DRIVER WAS ABLE TO EXIT OFF FREEWAY SAFELY. JEEP WAS DRIVEN TO A NEAR BY DEALERSHIP. ATTENDANT FOUND OIL DRIPPING FROM THE SHOCK SUSPENSION ROD. JEEP WILL BE TAKEN TO A DEALERSHIP IN TOWN FOR REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULIC,AIR BAGSJune 14, 2000
BRAKE MASTER CYLINDER DOES NOT WORK PROPERLY, CAUSING EXCESSIVE WEAR OF ROTORS AND PADS WHICH MAY CAUSE EXTENDED BRAKING DISTANCE. COMMON PROBLEM. ALSO, VEHICLE WAS BOUGHT USED, AND PREVOUISLY WAS IN A FRONTAL COLLISION, AND AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICJune 13, 2000
CONSUMER WAS MAKING A U TURN INTO AN INTERSECTION TO GO ON TO THE OTHER SIDE IN ORDER TO MERGE INTO TRAFFIC WHILE IT WAS RAINING. CONSUMER HIT THE CURB. UPON APPLYING THE BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR, AND SHE LOST CONTROL OF THE VEHICLE AND CRASHED. *AK
AIR BAGSJune 12, 2000
AIRBAG WARNING LIGHT CAME ON ONLY IN THE WINTER. CONSUMER TOOK VEHICLE TO DEALER, AND THEY SAID THAT CONSUMER WOULD HAVE TO REPLACE THE AIRBAG CONTROL MODULE. CONSUMER INSISTED THIS IS PROBLEMS WAS THE SAME PROBLEM AS INDICATED IN RECALL 98V050000. *AK
POWER TRAINJune 9, 2000
WHILE VEHICLE WAS IN PARK AND TURNED OFF IT ROLLED BACKWARDS ON FLAT GROUND. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICJune 8, 2000
ROTORS HAVE WARPED 4 TIMES IN 48,000 MILES WITH REGULAR DRIVING. WARPED ROTORS CAUSE SEVERE SHAKING IN FRONT END AND DIFFICULTY IN HANDLING. DEALERSHIP/MANUFACURER HAVE REPLACED THREE TIMES BUT HAVE NOT ACKNOWLEDGED A PROBLEM WITH THE PART OR THAT SOMETHING ELSE MAY BE CAUSING THE WARPING. DEALERSHIP BLAMES IN-TOWN DRIVING FOR THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULICJune 2, 2000
BRAKES FAILED PRIOR TO THE RECALL. YH
POWER TRAIN,VEHICLE SPEED CONTROLJune 1, 2000
THE TRANSMISSION WAS SLOW TO CONNECT AND THE RPM'S WERE GOING UP AND NO MOVEMENT WAS OCCURRING. *AK
FUEL SYSTEM, OTHERMay 31, 2000
WHILE FILLING UP GAS TANK UP TO FULL CAPACITY, GAS GAUGE GAVE WRONG READING, INDICATING TANK WAS EMPTY. DEALER HAS BEEN CONTACTED. *AK *ML
FUEL SYSTEM, OTHERMay 24, 2000
GAS GAUGE INDICATOR WORKS INTERMITTENTLY. IT DOESN'T SHOW THE CORRECT AMOUNT OF FUEL. VEHICLE WILL RUN OUT OF GAS WITHOUT CONSUMER BEING AWARE. DEALER SAYS THAT THERE'S NOTHING THEY CAN DO, AND THERE IS NO RECALL.
VISIBILITYMay 22, 2000
REAR WIPER FAILURE DURING HEAVY RAIN, MOTOR REPLACED
POWER TRAINMay 18, 2000
REAR END BEARING NOISES, DEALER SAYS THEY HAVE BEEN HAVING PROBLEMS WITH THEM AND THEY NOW JUST PREFER TO REPLACE THE WHOLE REAR END INSTEAD OF TRYING TO REBUILD THEM. I ASKED THEM IF THEY COULD JUST REPLACE THE BEARINGS, AND THEY REPLIED THAT IT WOULD BE CHEAPER AND MORE EFFECTIVE TO JUST THROW A WHOLE NEW REAR-END IN. EXPENSIVE AND TIME CONSUMING. I AM GOING TO HAVE A PRIVATE MECHANIC LOOK AT IT IN THE NEXT DAY OR SO. *AK
SERVICE BRAKES, HYDRAULICMay 16, 2000
I HAVE NEVER HAD BRAKE PROBLEMS WITH ANY OTHER VEHICLE. THIS PROBLEM STARTED OUT WITH ONLY 11000 MILES AND A CLICKING NOISE WHEN BRAKES WERE ENGAGED. THE PADS AND ROTORS WERE REPLACED. THEN AGAIN AT AROUND 18,000 MILES THE PADS WERE WOREN, AND ROTORS REPLACED AGAIN, I BELIEVE. I CAN NOT FIND THE RECEIPT FOR THAT VISIT. THEN AT 25,000 MILES PAD WERE AGAIN PUT ON AND ROTORS TURNED. AT 28,000 ROTORS VIBRATE AND NEW ONES PUT ON. NOW AT 33,000 MILES THEY ARE AGAIN VIBRATING. THERE IS DEFINITELY A DEFECT IN THIS MECHANISM AND IT NEEDS TO BE ADDRESSED. *AK
FUEL SYSTEM, GASOLINEMay 15, 2000
NHTSA RECALL CAMPAIGN 97V194000, THERE IS A RECALL FOR THESE VEHICLES. CHRYSLER CO. SAID THAT MY VIN DOES NOT SHOW UP ON THEIR DB SEARCH AS ONE OF THE RECALLED VEHICLE. HOWEVER, MY CAR IS HAVING THE SAME PROBLEM AS STATED AND THE CAR WAS BUILT ON THE DATES THAT WAS STATED ON THE RECALL (97V194000). THANKS. *AK
VISIBILITYMay 11, 2000
AFTER A HEAVY RAINFALL, MY WIFE AND I PROCEED TO MAKE A RIGHT TURN AT THE CORN OF OUR STREET AND RECEIVED DOWN POURING OF WATER THE LEFT SIDE OF MY BODY, WHILE MY WIFE ON THE RIGHT SIDE AFTER MAKING A LEFT TURN AT ANOTHER CORNER. REPORTED TO THE DEALER, WHO CHECKED IT OUT, AND TOLD US THAT IT WAS THE DOOR SEAL ON THE DRIVERS SIDE. ANOTHER DAY I RETURNED WITH THE SAME PROBLEM, NOW THEY SAY IT WAS THE SKY LIGHT WINDOW SEAL. 05/04/00. SEAL ORDERED BUT NOT WARRANTED. I MUST PAY . PART OREDED AND REPAIRING IN PROGRESS EVEN AS I TYPE. JUST THOUGHT YOU WOULD LIKE TO NO. NO DAMAGE TO EITHER ME NOR MY WIFE.
SUSPENSION,SERVICE BRAKES, HYDRAULICMay 9, 2000
BRAKES PULSATE CAUSING PULLING AND STEERING WHEEL VIBRATION, REPLACED PADS AND ROTORS, REPLACE ALL FOUR ROTORS THE SECOND TIME, SCRAPING NOISE FROM REAR AXLE, BAD END BEARING AND CRACKED SKIN IN REAR AXLE, REPLACED REAR AXLE GEAR SET.
AIR BAGSMay 4, 2000
ON A RAINY EVENING AS VEHICLE WAS APPROACHING A STOP SIGN IT VEERED INTO ANOTHER VEHICLE, AND DRIVER'S SIDE AIRBAG DIDN'T DEPLOY. *AK
VEHICLE SPEED CONTROLMay 3, 2000
WHILE VEHICLE WAS IN PARK WITH THE MOTOR RUNNING, IT JUMPED INTO REVERSE. TOOK OFF AND HIT A POLE. VEHICLE WAS TAKEN TO THE DEALERSHIP AND REPAIRED. *AK *ML
POWER TRAINMay 3, 2000
THERE HAVE BEEN TWO SETS OF WHEEL BEARINGS. WHEN TRAVELING ON THE HIGHWAY VEHICLE MAKES KNOCKING NOISE. *AK
FUEL SYSTEM, GASOLINEMay 3, 2000
RAN OUT OF FUEL IN RUSH HOUR TRAFFIC, BUT THE FUEL GAUGE SHOWED 1/4 TANK. THE READING HAD BEEN ACCURATE PRIOR TO THIS INCIDENT, AND HAS BEEN INACCURATE SINCE. COULD HAVE BEEN INVOLVED IN AN ACCIDENT. JEEP HAS A RECALL DUE TO THIS PROBLEM, FOR THIS MODEL YEAR, BUT MY VIN IS NOT COVERED. I PROPOSE THAT THE VINS COVERED IS NOT SUFFICIENT, OTHER VEHICLES ARE HAVING THE SAME DANGEROUS PROBLEM. *AK
SERVICE BRAKES, HYDRAULICApril 23, 2000
AFTER VEHICLE IS PARKED IN RAINY WEATHER, THE BRAKES ARE EXTREMELY "GRABBY". DURING A MODERATE EFFORT STOP, THE BRAKES LOCKED AND VEHICLE WENT INTO A SKID (LOCKED TIRES). THIS HAS BEEN A PROBLEM SINCE NEW. HAD DEALER LOOK AT THIS PROBLEM WHILE UNDER WARRANTY AND THEY FOUND NOTHING WRONG. BRAKES BECOME LESS GRABBY IF BRAKES ARE APPLIED MOMENTARILY WHILE DRIVING (THROTTLE AND BRAKE APPLIED AT SAME TIME) FOR 5 TO 10 SECONDS. THIS LEADS ME TO BELIEVE THAT THERE IS A CORROSION BUILD UP THAT IS WORN AWAY AFTER BRAKES ARE APPLIED SEVERAL TIMES. A PANIC STOP UNDER GRABBY CONDITIONS WOULD ALMOST CERTAINLY RESULT IN AN ACCIDENT!
STEERING,AIR BAGSApril 20, 2000
WHILE TRAVELING 50-55 MPH IN RAIN VEHICLE SKIDDED OUT OF CONTROL, RESULTING IN AN ACCIDENT. UPON IMPACT, AIRBAGS DID NOT DEPLOY WITHOUT INDICATION . PLEASE PROVIDE FURTHER INFORMATION. *AK
FUEL SYSTEM, OTHERApril 20, 2000
GASOLINE METER IS NOT OPERABLE. CONSUMER FILLED UP HALF OF TANK WITH GASOLINE, AND THE METER SHOWED A HALF OF TANK. BUT, VEHICLE STALLED BECAUSE THERE WAS NO GASOLINE INSIDE OF VEHICLE. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC TOLD HER THAT IT WAS THE FUEL SENDING UNIT WASN'T SENDING GASOLINE PROPERLY. *AK
SERVICE BRAKES, HYDRAULICApril 17, 2000
CONSUMER APPLIED BRAKES AT ABOUT 45 MPH AND BRAKES LOCKED UP. NO ACCIDENT OCCURRED. DEALER FOUND THAT REAR BRAKE DRUMS WERE OUT OF ROUND, RUST HAD ACCUMULATED ON INSIDE OF DRUMS. THERE HAS BEEN NO FURTHER PROBLEM WITH BRAKES AFTER DRUMS WERE TURNED. *AK *ML
SUSPENSIONApril 12, 2000
THE RIGHT TRACKING BAR BOLT BROKE OFF. YH
VEHICLE SPEED CONTROLApril 5, 2000
THE ACCELERATOR STICKS WHEN DRIVING. THE PROBLEM OCCURS WHEN THE VEHICLE IS ON A DOWNHILL GRADE WHILE USING A LOWER GEAR TO LIMIT DOWNHILL SPEED. WHILE DRIVING DOWNHILL THE THROTTLE STICKS WHEN A SMALL AMOUNT OF POWER IS ADDED TO MAINTAIN A GIVEN SPEED. WHEN DRIVING UNDER THIS CONDITION IF I ADD BRAKING, THE THROTTLE (RPM) CONTINUES TO STAY AT APPROXIMENTLY 3000 RPM. AT THIS POINT IF I PUT THE TRANSMISSION INTO NEUTRAL THE THROTTLE STAYS AT HIGH RPM AS I CONTINUE TO COAST DOWNHILL AND DOESN'T REDUCE RPM UNTIL THE VEHICLE HAS SLOWED TO A STOP. IT'S INTERESTING HOW WHEN IN NEUTRAL THAT THE VEHICLE RECOGNIZES THE SPEED, OR LACK OF, THEN REDUCES RPM ONCE THE VEHICLE HAS SLOWED TO A STOP. WHEN DRIVING THE VEHICLE WHILE IN GEAR THE SAME PROBLEM OCCURS. WHILE IN GEAR, IF I BRAKE, THE THROTTLE (RPM) CONTINUES TO STICK UNTIL THE VEHICLE SLOWS TO A STOP AND THEN THE RPM LOWERS TO IDLE SPEED. (KINDA HARD ON THE BREAKS TOO!) I DEMONSTRATED THIS EXACT PROBLEM TO A CHRYSLER REP. (BOB HARDY). LATER I FOUND OUT HE HAD STATED THAT THE THROTTLE STICKING WAS "NORMAL". AFTER I HAD DEMONSTRATED THE THROTTLE STICKING, I WAS TOLD THERE WAS NOTHING THAT SHOULD BE DONE BECAUSE THEY HAD DETERMINED THAT THE THROTTLE STICKING WAS "DRIVER INDUCED". WHAT A RIDICULES STATEMENT! A CATCH 22! HERE, I FINALLY GET THE OPPORTUNITY TO DEMONSTRATE THE THROTTLE STICKING AND IT IS USED AS THERE DEFENSE SAYING THAT I INDUCED MY VEHICLE TO HAVE A STUCK THROTTLE! I GUESS THAT'S THE PRICE "I" PAY WHEN I DEMONSTRATE A SERIOUS DEFECT AND THE MANUFACTURE WANTS TO IGNORE IT! I HAVE COMPLAINED ABOUT THIS DEFECT FOR OVER TWO YEARS, WHILE IT WAS STILL UNDER WARRANTY AND NOTHING RELATED TO THIS DEFECT WAS CORRECTED. I MUST ADD, IT TOOK SOME TIME TO REALIZE THAT THE THROTTLE WAS STICKING DUE TO THE CIRCUMSTANCES INVOLVED, WHICH MADE IT DIFFICULT TO RECOGNIZE IMMEDIATELY. *AK
VEHICLE SPEED CONTROLApril 5, 2000
THE ACCELERATOR STICKS WHEN DRIVING. THE PROBLEM OCCURS WHEN THE VEHICLE IS ON A DOWNHILL GRADE WHILE USING A LOWER GEAR TO LIMIT DOWNHILL SPEED. WHILE DRIVING DOWNHILL THE THROTTLE STICKS WHEN A SMALL AMOUNT OF POWER IS ADDED TO MAINTAIN A GIVEN SPEED. WHEN DRIVING UNDER THIS CONDITION IF I ADD BRAKING, THE THROTTLE (RPM) CONTINUES TO STAY AT APPROXIMENTLY 3000 RPM. AT THIS POINT IF I PUT THE TRANSMISSION INTO NEUTRAL THE THROTTLE STAYS AT HIGH RPM AS I CONTINUE TO COAST DOWNHILL AND DOESN'T REDUCE RPM UNTIL THE VEHICLE HAS SLOWED TO A STOP. IT'S INTERESTING HOW WHEN IN NEUTRAL THAT THE VEHICLE RECOGNIZES THE SPEED, OR LACK OF, THEN REDUCES RPM ONCE THE VEHICLE HAS SLOWED TO A STOP. WHEN DRIVING THE VEHICLE WHILE IN GEAR THE SAME PROBLEM OCCURS. WHILE IN GEAR, IF I BRAKE, THE THROTTLE (RPM) CONTINUES TO STICK UNTIL THE VEHICLE SLOWS TO A STOP AND THEN THE RPM LOWERS TO IDLE SPEED. (KINDA HARD ON THE BREAKS TOO!) I DEMONSTRATED THIS EXACT PROBLEM TO A CHRYSLER REP. (BOB HARDY). LATER I FOUND OUT HE HAD STATED THAT THE THROTTLE STICKING WAS "NORMAL". AFTER I HAD DEMONSTRATED THE THROTTLE STICKING, I WAS TOLD THERE WAS NOTHING THAT SHOULD BE DONE BECAUSE THEY HAD DETERMINED THAT THE THROTTLE STICKING WAS "DRIVER INDUCED". WHAT A RIDICULES STATEMENT! A CATCH 22! HERE, I FINALLY GET THE OPPORTUNITY TO DEMONSTRATE THE THROTTLE STICKING AND IT IS USED AS THEIR DEFENSE SAYING THAT I INDUCED MY VEHICLE TO HAVE A STUCK THROTTLE! I GUESS THAT'S THE PRICE "I" PAY WHEN I DEMONSTRATE A SERIOUS DEFECT AND THE MANUFACTURE WANTS TO IGNORE IT! I HAVE COMPLAINED ABOUT THIS DEFECT FOR OVER TWO YEARS, WHILE IT WAS STILL UNDER WARRANTY AND NOTHING RELATED TO THIS DEFECT WAS CORRECTED. I MUST ADD, IT TOOK SOME TIME TO REALIZE THAT THE THROTTLE WAS STICKING DUE TO THE CIRCUMSTANCES INVOLVED, WHICH MADE IT DIFFICULT TO RECOGNIZE IMMEDIATELY. *AK
VEHICLE SPEED CONTROLApril 5, 2000
THE ACCELERATOR STICKS WHEN DRIVING. THE PROBLEM OCCURS WHEN THE VEHICLE IS ON A DOWNHILL GRADE WHILE USING A LOWER GEAR TO LIMIT DOWNHILL SPEED. WHILE DRIVING DOWNHILL THE THROTTLE STICKS WHEN A SMALL AMOUNT OF POWER IS ADDED TO MAINTAIN A GIVEN SPEED. WHEN DRIVING UNDER THIS CONDITION IF I ADD BRAKING, THE THROTTLE (RPM) CONTINUES TO STAY AT APPROXIMENTLY 3000 RPM. AT THIS POINT IF I PUT THE TRANSMISSION INTO NEUTRAL THE THROTTLE STAYS AT HIGH RPM AS I CONTINUE TO COAST DOWNHILL AND DOESN'T REDUCE RPM UNTIL THE VEHICLE HAS SLOWED TO A STOP. IT'S INTERESTING HOW WHEN IN NEUTRAL THAT THE VEHICLE RECOGNIZES THE SPEED, OR LACK OF, THEN REDUCES RPM ONCE THE VEHICLE HAS SLOWED TO A STOP. WHEN DRIVING THE VEHICLE WHILE IN GEAR THE SAME PROBLEM OCCURS. WHILE IN GEAR, IF I BRAKE, THE THROTTLE (RPM) CONTINUES TO STICK UNTIL THE VEHICLE SLOWS TO A STOP AND THEN THE RPM LOWERS TO IDLE SPEED. (KINDA HARD ON THE BREAKS TOO!) I DEMONSTRATED THIS EXACT PROBLEM TO A CHRYSLER REP. (BOB HARDY). LATER I FOUND OUT HE HAD STATED THAT THE THROTTLE STICKING WAS "NORMAL". AFTER I HAD DEMONSTRATED THE THROTTLE STICKING, I WAS TOLD THERE WAS NOTHING THAT SHOULD BE DONE BECAUSE THEY HAD DETERMINED THAT THE THROTTLE STICKING WAS "DRIVER INDUCED". WHAT A RIDICULES STATEMENT! A CATCH 22! HERE, I FINALLY GET THE OPPORTUNITY TO DEMONSTRATE THE THROTTLE STICKING AND IT IS USED AS THEIR DEFENSE SAYING THAT I INDUCED MY VEHICLE TO HAVE A STUCK THROTTLE! I GUESS THAT'S THE PRICE "I" PAY WHEN I DEMONSTRATE A SERIOUS DEFECT AND THE MANUFACTURE WANTS TO IGNORE IT! I HAVE COMPLAINED ABOUT THIS DEFECT FOR OVER TWO YEARS, WHILE IT WAS STILL UNDER WARRANTY AND NOTHING RELATED TO THIS DEFECT WAS CORRECTED. I MUST ADD, IT TOOK SOME TIME TO REALIZE THAT THE THROTTLE WAS STICKING DUE TO THE CIRCUMSTANCES INVOLVED, WHICH MADE IT DIFFICULT TO RECOGNIZE IMMEDIATELY. *AK
SERVICE BRAKES, HYDRAULICApril 5, 2000
BRAKE PAD AND ROTORS ARE WORN OUT PREMATURELY. YH
VEHICLE SPEED CONTROLApril 5, 2000
THE ACCELERATOR IS STICKING WHILE THE VEHICLE IS ON A DOWNHILL GRADE AND A LOWER GEAR IS BEING USED TO LIMIT THE SPEED, THE THROTTLE STICKS WHEN A SMALL AMOUNT OF POWER IS ADDED TO MAINTIAN SPEED, WHEN THE CONSUMER BRAKES, THE RPM CONTINUES TO STICK, THE DEALER INFORMED THE CONSUMER THAT THE THROTTLE STICKING IS NORMAL. *SLC
VEHICLE SPEED CONTROLApril 4, 2000
THE ACCELERATOR STICKS WHEN DRIVING. THE PROBLEM OCCURS WHEN THE VEHICLE IS ON A DOWNHILL GRADE IN A LOWER GEAR WHILE USING THE LOWER GEAR TO LIMIT DOWNHILL SPEED. WHILE DRIVING DOWNHILL THE THROTTLE STICKS WHEN A SMALL AMOUNT OF POWER IS ADDED TO MAINTAIN A GIVEN SPEED. WHILE DRIVING UNDER THESE CONDITIONS I CAN ADD BRAKES AND THE THROTTLE (RPM) CONTINUES TO STAY AT APPROXIMENTLY 3000 RPM. AT THIS POINT IF I PUT THE TRANSMISSION INTO NEUTRAL BUT THROTTLE STAYS AT HIGH RPM AS I CONTINUE TO COAST DOWNHILL AND DOESN'T REDUCE RPM UNTIL THE CAR HAS SLOWED TO A STOP. IT'S INTERESTING, HOW WHEN IN NEUTRAL THAT THE VEHICLE RECOGNIZES THE SPEED, THEN REDUCES THE RPM TO IDLE SPEED ONCE IT HAS SLOWED TO A STOP. IF I KEEP THE CAR IN GEAR WHILE BREAKING TO A STOP, IT ALSO EVENTUALLY DROPS RPM TO IDLE SPEED. I DEMONSTRATED THIS EXACT PROBLEM TO A CHRYSLER REP. (BOB HARDY). LATER I FOUND OUT HE FELT THIS WAS "NORMAL" AND AFTER I DEMONSTRATED THE PROBLEM AND WAS I TOLD THERE WAS NOTHING THAT COULD BE DONE AND THAT THEY SAID IT WAS "DRIVER INDUCED". I GUESS THAT'S THE PRICE YOU PAY WHEN YOU DEMONSTRATE A VERY SERIOUS PROBLEM AND THE MANUFACTURE WANTS TO IGNOR IT! I HAVE COMPLAINED ABOUT THIS PROBLEM FOR OVER 2 1/2 YEARS WHILE STILL UNDER WARRANTY AND NOTHING RELATED TO THIS PROBLEM WAS CORRECTED. I MUST ADD THAT IT TOOK SOME TIME FOR ME TO REALIZE THAT THIS WAS HAPPENING BECAUSE YOU CAN BREAK WHILE THE THROTTLE IS STICKING AND THEN WHEN STOPPED IT DROPS RPM. THIS CAN TEND TO MASK RECOGNIZING THE PROBLEM IMMEDIATELY. *AK
VEHICLE SPEED CONTROLMarch 31, 2000
HAVE REPEATEDLY (EIGHT OF MORE TIMES) OVER THE PAST +2 1/2 YEARS, WHILE UNDER WARRANTY COMPLAINED OF THROTTLE STICKING TO DEALER AND MANUFACTURER. AS OF MARCH 24, 2000, AFTER DEFECT WAS INDISPUTABLY DEMINSTRATED TO CHRYSLER FACTORY REP. I WAS TOLD "THERE IS NOTHING ABNORMAL OCCURRING" AND NO REPAIR WERE NECESSARY. THEY ALSO SAID AFTER THE DEFECT WAS DEMONSTRATED TO THEM IT WAS CAUSED BY "INDUCEMENT".
UNKNOWN OR OTHERMarch 30, 2000
THERE IS A RECALL ON MY YEAR AND MODEL VEHICLE FOR THIS SAME PROBLEM BUT THE MANUFACTURER SAYS MY CAR IS NOT. I THINK MY CAR SHOULD ALSO BE COVERED FOR THE SAME PROBLEM THEY ARE RECALLING OTHER CARS OF MY YEAR MAKE AND MODE. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
EXTERIOR LIGHTINGMarch 29, 2000
I WAS TRAVELLING AT 55 MPH WHEN I WENT FROM HIGHBEAMS TO LOWBEAMS AND THE HEADLIGHTS WENT OUT COMPLETELY. THEY ONLY RETURNED AFTER I SWITCHED FROM HIGH TO LOW BEAM AGAIN !! I TOOK THE VEHICLE IN AGAIN FOR SERVICING AND THEY REPLACED THE TURN SIGNAL/HIGH BEAM SWITCH. I WENT OUT TO MY VEHICLE SATURDAY NIGHT, 3.25.00 AND THE HEADLIGHTS WOULD NOT TURN ON. NOT UNTIL I SWITCHED THE HIGH BEAM AND LOW BEAM SWITCH AGAIN.
POWER TRAINMarch 23, 2000
WHILE DRIVING ON THE HIGHWAY IT SOUNDED LIKE A GRINDING NOISE IN THE REAR. TOOK IT TO A LOCAL MECHANIC, AND WAS TOLD THAT REAR AXLE BEARINGS NEEDED TO BE REPLACED. *AK
SERVICE BRAKES, HYDRAULICMarch 17, 2000
WITHIN 50,000 MILES OF WEAR ALL FOUR ROTORS WERE REPLACED DUE TO CORROSION AND PITTING. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S RECALL DUE TO VIN. *AK
FUEL SYSTEM, GASOLINEMarch 14, 2000
FUEL GAUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICMarch 13, 2000
FRONT AND BACK ROTORS HAVE WARPED WITHIN ONLY 20,000 MILES. CAUSING POOR BRAKE PERFORMANCE.DEALER HAS SHAVED ROTORS, DID NOT REPLACE PADS. NO WARRANTY. PLEASE PROVIDE FURTHER INFORMATION. *AK
UNKNOWN OR OTHERMarch 2, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AIR BAGSFebruary 24, 2000
VEHICLE WAS INVOLVED IN A T-BONE COLLISION AT APPOXIMATELY40 MPH OF IMPACT, AND BOTH AIR BAGS FAILED TO DEPLOY. DEALER / MANUFACTURER NOTIFIED. *AK
ENGINE AND ENGINE COOLINGFebruary 18, 2000
MOTOR MOUNT BOLTS SHEARED LETTING MOTOR DROP WHICH DAMAGED FAN SHROUD. *AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERFebruary 17, 2000
ON 2 SEPARATE OCCASIONS ENGINE REPEATEDLY LOST POWER AT HIGHWAY SPEED. FIRST INCIDENT, ENGINE CHECK APPEARED & DEALER REPLACED OXYGEN SENSOR. SECOND INCIDENT (2 WEEKS LATER) DEALER UNABLE TO DETERMINE PROBLEM & STILL LOOKING. HAS NEVER HAPPENED DURING CITY DRIVING. KEEPING GAS TANK FULL APPEARS TO ELIMINATE PROBLEM, BUT MAY BE COINCIDENTIAL. *AK
POWER TRAINFebruary 15, 2000
AFTER SHIFTING INTO PARK NOTICED FUEL DOOR LEFT OPEN. WITHIN 30 SECONDS OR LESS VEHICLE STARTED TO ROLL BACKWARD. TRIED TO JUMP INTO VEHICLE, BUT OPEN DOOR PUSHED CONSUMER OUT OF THE WAY. VEHICLE COMMENCED TO PICK UP SPEED AND SPINNED OUT OF CONTROL UNTIL IT RAN INTO THE CAR WASH BUILDING. DEALER SERVICE DEPT. NOTIFIED , RUDE AND WOULD NOT PROVIDE PHONE NUMBER FOR CHRYSLER. TWO OTHER ACCIDENTS OCCURRED DUE TO DEFECT. *AK
SERVICE BRAKES, HYDRAULICFebruary 7, 2000
WHILE TRAVELING VEHICLE WOULD SHAKE. DEALERR STATED THAT BRAKE ROTORS WERE WARPED. VEHICLE HAS BEEN AT DEALER'S FOR REPAIRS 5 TIMES FOR SAME PROBLEM . PLEASE PROVIDE FURTHER INFORMATON. *AK
SERVICE BRAKES, HYDRAULICFebruary 7, 2000
AFTER VEHICLE WAS PARKED FOR A WEEK AND WITHOUT STARTING THE ENGINE, BRAKES DID NOT WORK PROPERLY WHEN APPLIED. VEHICLE DID NOT STOP, AND EMERGENCY BRAKES HAD TO BE APPLIED. FOUND THAT LEFT REARE BRAKE PAD HAD SEPARATED FROM ITS METAL SUPPORT. *AK *ML
VEHICLE SPEED CONTROLFebruary 7, 2000
AFTER EXITING CAR WASH WITH THE GEAR STILL IN NEUTRAL, THERE WAS A SUDDEN ACCELERATION WHICH CAUSED THE CAR TO CRASH INTO A CONCRETE ENBANKMENT*AK
ENGINE AND ENGINE COOLINGFebruary 5, 2000
MY 1997 JEEP GRAND CHEROKEE WHILE UNDER WARRANTY HAD TO HAVE THE HEAD GASKETS REPLACED DUE TO A LEAK, I NOW HAD TO HAVE THE OIL PUMP REPLACED DUE TO FAILURE. *AK
PARKING BRAKEFebruary 3, 2000
WHEN APPLIED THE EMERGENCY PARKING BRAKE, DRIVER COULD BUMP THE BRAKE HANDLE, AND THE BRAKES WILL RELEASE WITHOUT A PRIOR WARNING. *AK *ML
AIR BAGSFebruary 1, 2000
VEHICLE WAS INVOLVED IN AN ACCIDENT. FORCED OFF THE ROAD, VEHICLE STRUCK TWO TREES AND ROLLED OVER THREE TIMES. BOTH AIR BAGS FAILED TO DEPLOY. DEALER NOTIFIED. *AK
AIR BAGS,VEHICLE SPEED CONTROLJanuary 31, 2000
CONSUMER WAS TRAVELING IN LIGHT SNOW AND DOING 5-10MPH WITH FOOT ON THE BRAKE AND ABS ENGAGED. VEHICLE SUDDENLY ACCELERATED, CAUSING HIM TO REAREND VEHICLE IN FRONT. NO ONE WAS HURT, BUT THE AIRBAGS DIDN'T DEPLOY. *AK
POWER TRAINJanuary 29, 2000
MULTIPLE PROBLEM WITH VEHICLE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
POWER TRAINJanuary 29, 2000
OTHER FAILURES AND STRANDING ALSO INVOLVED WITH THIS VEHICLE. NO SAFETY DEFECT INCLUDED IN SUMMARY. *AK
STEERINGJanuary 17, 2000
WHENEVER I ATTEMPTED TO MAKE A LEFT OR RIGHT TURN THERE IS POPPING NOISE. ALSO, SOMETINES WHEN I MAKE A SHARP TURN TO THE RIGHT THE TURN DOES NOT SEEM TO BE COMPLETE (SHARP ENOUGH). *AK
SERVICE BRAKES, HYDRAULICJanuary 14, 2000
FRONT AND REAR BRAKES CORRODED. YH
FUEL SYSTEM, GASOLINEJanuary 11, 2000
THE ACTUAL FUEL READING INDICATES MORE FUEL THAN IS ACTUALLY PRESENT. CONSUMER ALSO NOTED THAT NHTSA RECALL 97V194002/MANUFACTURER'S 755 CONCERNS THE SAME TYPE OF PROBLEM. DEALER AND MANUFACTURER STATE THAT THIS VEHICLE IS NOT INCLUDED IN RECALL. DEALER REPLACING THE FUEL TANK SENDING UNIT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
ENGINE AND ENGINE COOLINGJanuary 11, 2000
ERRATIC OIL PRESSURE. MECHANIC INVESTIGATED AND DETERMINED THAT CAR ONLY HAD 1 QT OF OIL IN IT. I HAD JUST ADDED ALMOST 2 QTS 2 WEEKS AGO. NO LEAKS AND NO SMOKE INDICATING A LEAK OR BURNING. MUST BE LEAKING INTO ENGINE ITSELF WHICH IS NOT A GOOD SIGN. PLUGS ARE OKAY, SO NO OIL GOING THERE. WHERE COULD IT BE GOING? HOW DO WE RESOLVE THIS? ANY OTHER SIMILAR REPORTS? HELP! *AK
ENGINE AND ENGINE COOLINGJanuary 8, 2000
VEHICLE DIES, ENGINE FAILED WITHOUT WARNING 15 TIMES, OCCURRED THRU RANGE OF STOPPED/IDLING TO GET ON INTERSTATE AT 75MPH.
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,EQUIPMENTJanuary 5, 2000
I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEJanuary 3, 2000
APPARENTLY, THERE WAS A RECALL OF CERTAIN 1997 VEHICLES FOR THE FUEL SENDING UNIT AND THE BRAKE SYSTEM HAS HAD THE POWER BOOSTER REPLACED ANOTHER TIME BY THE PREVIOUS OWNER. RECALL 97V194000.002. *AK
SERVICE BRAKES, HYDRAULICDecember 23, 1999
I HAVE HAD MY FRONT ROTORS REPLACED ON MY 1997 JEEP GRAND CHEROKEE 4 TIMES. (17000, 28000, 35000, 43000 MILES) . I DO NOT DRIVE IN STOP AND GO TRAFFIC. I DO NOT TOW AND I AM NOT A HEAVY BRAKER. I HAVE COMPLAINED TO CHRYSLER ABOUT THIS PROBLEM ON SEVERAL OCCASIONS, BUT THEY SAID IT IS NOT THEIR DEFECT. IT MUST BE THE WAY I AM DRIVING. I HAVE FOUND WEB SITES (DEJA.COM, EDMUNDS.COM) THAT HAVE NUMEROUS POSTINGS ABOUT THIS PROBLEM. I REALLY FEEL THAT THIS IS A DEFECT IN THE CHRYSLER PRODUCT. *AK
SERVICE BRAKES, HYDRAULICDecember 15, 1999
BRAKE ROTORS KEEP HEATING UP, CAUSING EXCESSIVE VIBRATION. ROTORS HAVE BEEN REPLACED AND PROBLEM STILL EXISTS.*AK
ELECTRICAL SYSTEMDecember 10, 1999
ALTERNATOR MOUNTING BRACKET BROKE OFF WHEN STARTING ENGINE IN DRIVEWAY, 1 INDIVIDUAL MECHANIC AND 2 JEEP DEALER MECHANICS SAID THEY'VE NEVER SEEN THIS HAPPEN BEFORE THAT THE METAL ACTUALLY BROKE, MY CONCERN IS THAT THIS COULD HAVE HAPPENED WHILE DRIVING AND CAUSED A MAJOR ACCIDENT, AND IF IT WAS A DEFECTIVE PART, OTHER JEEP OWNERS SHOULD BE WARNED. *AK
ENGINE AND ENGINE COOLINGDecember 8, 1999
VEHICLE EXPERIENCES INFREQUENT HESITATION WHEN AT LOW SPEED OR ACCELERATING AT LOW SPEED. DEALER CANNOT DETERMINE CAUSE. *AK
POWER TRAIN,UNKNOWN OR OTHERDecember 1, 1999
ENGINE CHECK LIGHT COMES ON AND STAYS ON FOR NO APPARENT REASON. CODES INDICATED THE VEHICLE HAD BEEN TOWED, AND THAT THE VEHICLE HAD LOST TRACTION, WHICH WAS NOT THE CASE. *AK
POWER TRAINNovember 28, 1999
TOTAL COST TO REPAIR TO CONSUMER WAS $1810.36 DEALER "SUPPOSEDLY" STATED THEY WERE PICKING UP HALF OF THE COST AT AN ADDITIONAL $1,200. CONSUMER COSTS INCLUDE TOWING, RENTAL AND "HALF" OF REPAIR. CAN YOU HELP? HAVE OTHERS HAD SIMILAR PROBLEMS?
POWER TRAINNovember 19, 1999
REAR DIFFERENTIAL SIDE BEARINGS WERE REPLACED 18 MONTHS AGO. BEARINGS ARE ROARING AND NEED REPLACEMENT AGAIN. COULD LOCKUP REAR WHEELS UPON TOTAL FAILURE AND CAUSE LOSS OF CONTROL. *AK
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEMNovember 8, 1999
INITIAL FUEL TANK ASSEMBLY FAILURE 5/98 OCCURRED AT FREEWAY SPEEDS ON HIGHWAY OVERPASS 680/24 WALNUT CREEK, CA. VEHICLE RAN OUT OF GAS EVEN THOUGH GAUGE INDICATED FUEL LEVEL ABOVE 1/8 TANK. CREATED HAZARDOUS TRAFFIC BACKUP FOR SEVERAL MILES ON SOUTHBOUND INTERSTATE 680 REQUIRING POLICE ASSISTANCE. SUBSEQUENT PROBLEMS WITH REPLACEMENT FUEL TANK ASSEMBLIES 3/29/99 AND 8/30/99, CURRENTLY UNRESOLVED. TRANSMISSION FAILURE AFFECTED DRIVABILITY REQUIRING REPLACEMENT 8/30/99. BEGAN EXPERIENCING DANGEROUS ENGINE AND ELECTRICAL PROBLEMS, INCLUDING ABRUPT CHECK ENGINE LIGHT PRECEDING ENGINE BUCKING, SEVERE ENGINE SURGING, FOLLOWED BY LOSS OF POWER, NEAR STALL AT 35 MPH, RADIO AND POWER WINDOW FAILURE 8/23/99, CREATING HAZARDOUS SITUATION FOR VEHICLE OCCUPANTS AND OTHER DRIVERS ON ROAD. THE FUEL ASSEMBLY FUSE FAILURE ON 11/1/99 OCCURRED AT FREEWAY SPEED IN RUSH HOUR TRAFFIC ON EASTBOUND HIGHWAY 4 IN MARTINEZ NEAR PACHECO BLVD. OFF-RAMP WITH ABSOLUTELY NO WARNING. LOSS OF ENGINE, POWER STEERING, POWER BRAKES AT THIS SPEED AND TRAFFIC CONDITIONS CREATED POTENTIAL FOR FATAL COLLISION INVOLVING MULTIPLE VEHICLES. VEHICLE AT LEHMER'S DEALERSHIP FROM 11/1/99-11/5/99. DEALERSHIP FAILED TO DUPLICATE, LOCATE, OR REPAIR FAILURE. VEHICLE RELEASED ON 11/5/99. THE SECOND FUEL SYSTEM FUSE FAILURE OCCURRED WITHOUT WARNING ON 11/6/99, ON WESTBOUND YGNACIO VALLEY, A SECONDARY 4 LANE ROAD AT 45 MPH SPEED, AGAIN CREATING A POTENTIALLY HAZARDOUS SITUATION. POLICE CALLED TO PREVENT POSSIBLE COLLISIONS WHILE WAITING FOR TOW. DUE TO THESE RECURRING AND UNRESOLVED SERVICE PROBLEMS WE HAVE LOST ALL FAITH IN THE SAFETY OF THIS VEHICLE. WE REFUSE TO PUT OUR FAMILY OR OTHER DRIVERS AT RISK AND WISH TO FILE A FORMAL COMPLAINT WITH THE NHTSA AND TO PURSUE RESOLUTION OF THIS MATTER UNDER THE LEMON LAW. WE PURCHASED THIS VEHICLE IN GOOD FAITH, BUT CANNOT IN GOOD CONSCIENCE SELL IT OR TRADE IT IN DUE TO THE POTENTIAL FOR LOSS OF LIFE IN ITS CURRENT CONDITION.
SERVICE BRAKES, HYDRAULICNovember 8, 1999
BRAKE ROTORS ARE WARPED AT UNDER 20,000 MILES CAUSING PULSATING WHENEVER BRAKES ARE USED. DEALER IS CLAIMING THIS IS NOT A DEFECT BUT DUE TO "NORMAL WEAR AND TEAR".
FUEL SYSTEM, GASOLINENovember 1, 1999
VEHICLE WAS REAR ENDED IN ACCIDENT WHICH RESULTED IN FIRE DUE TO POSSIBLE FUEL SYSTEM/TANK FAILURE, INJURIES TO PASSENGERS. (ATTORNEY FOR CONSUMERS). MJS
SERVICE BRAKES, HYDRAULICOctober 29, 1999
BRAKES CONTINUALLY REQUIRE REPAIRS AND REPLACEMENTS DUE TO FAILURE CAUSING PULSATING. MJS
EQUIPMENTOctober 29, 1999
AIR CONDITIONING LEAK DUE TO EVAPORATOR COIL FAILURE. MJS
FUEL SYSTEM, GASOLINEOctober 29, 1999
VEHICLE WAS REAR ENDED IN ACCIDENT WHICH RESULTED IN FIRE DUE TO POSSIBLE FUEL SYSTEM/TANK FAILURE, INJURIES TO PASSENGERS. (ATTORNEY FOR CONSUMERS). MJS
FUEL SYSTEM, GASOLINEOctober 29, 1999
VEHICLE WAS REAR ENDED IN ACCIDENT WHICH RESULTED IN FIRE DUE TO POSSIBLE FUEL SYSTEM/TANK FAILURE, INJURIES TO PASSENGERS. (ATTORNEY FOR CONSUMERS). MJS
SERVICE BRAKES, AIROctober 28, 1999
WHEN PRESSURE APPLIED TO BRAKES, THERE WAS NO RESPOSE CAUSING ME TO FISHTAIL FOR SEVERAL SECONDS, BOUNCE OFF OF A GUARD RAIL AND THEN FISHTAIL AGAIN UNTIL I COULD GAIN CONTROL OF THE VEHICLE.L( DOT NUMBER: )
POWER TRAINOctober 26, 1999
WHILE AT A STAND STILL CONSUMER NOTICED THAT THERE WAS SLIPPAGE IN THE TRANSMISSION DUE TO A LEAK IN THE TRANMISSION COOLING LINES. PLEASE PROVIDE ANY FUTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICOctober 26, 1999
ON-GOING / INTERMITTENT PROBLEM WITH VEHICLE BRAKE SYSTEM; WHENEVER BRAKES WERE APPLIED ON WET OR ROUGH SURFACE ROAD, IT CAUSED WHEELS TO LOCK UP AND FISHTAIL. THIS RESULTED IN VEHICLE BEING OUT OF CONTROL, BOUNCE OFF GURDRAIL AND SPIN BEFORE STOPPIN. NO INJURIES REPORTED. DEALER NOTIFIED, AND VEHICLE WAS BEING INSPECTED BY DEALER . *AK
POWER TRAINOctober 26, 1999
VEHICLE FIRE DUE TO DEFECTIVE FRONT DIFFERENTIAL WHICH HAD JUST PREVIOUSLY BEEN REPLACED. MJS
UNKNOWN OR OTHEROctober 26, 1999
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTICE, CAUSING VEHICLE TO RUN OUT OF GAS DUE TO GAUGE FAILURE. MJS
POWER TRAINOctober 26, 1999
VEHICLE FIRE DUE TO DEFECTIVE FRONT DIFFERENTIAL WHICH HAD JUST PREVIOUSLY BEEN REPLACED. MJS
UNKNOWN OR OTHEROctober 26, 1999
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTICE, CAUSING VEHICLE TO RUN OUT OF GAS DUE TO GAUGE FAILURE. MJS
POWER TRAINOctober 26, 1999
VEHICLE FIRE DUE TO DEFECTIVE FRONT DIFFERENTIAL WHICH HAD JUST PREVIOUSLY BEEN REPLACED. MJS
FUEL SYSTEM, GASOLINEOctober 26, 1999
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTICE, CAUSING VEHICLE TO RUN OUT OF GAS DUE TO GAUGE FAILURE. MJS
FUEL SYSTEM, GASOLINEOctober 22, 1999
THE GAS TANK WAS REPLACED DUE TO LEAKAGE. *YC
SERVICE BRAKES, HYDRAULICOctober 22, 1999
CONSUMER STATES HIS BRAKE PADS SEPARATED FROM THE METAL BACKING CAUSIING ROTOR DAMAGE-WHICH CAUSED THE AUTO TO PULL TO THE SIDE EACH TIME HE APPLIED HIS BRAKES.
ELECTRICAL SYSTEMOctober 13, 1999
WHILE DRIVING DOWN THE ROAD SMOKE WAS COMING OUT OF DEFROSTER. STOPPED VEHICLE, THEN CAR CAUGHT ON FIRE. CONTACTED MANUFACTURER. *AK
ENGINE AND ENGINE COOLINGOctober 13, 1999
VEHICLE HESITATES AND STALLS IN TRAFFIC AND BACKFIRES WHEN DRIVER APPLIES GAS *AK
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEMOctober 12, 1999
I'VE HAD THE RADIO REPLACED 11/1998, A TRANSMISSION FILTER REPLACE 02/1998, AND THE TRANSMISSION CLUTCHES REPLACED 03/1999, BRAKE ROTARS NEED REPLACING, NOW I HAVE LOST ALL DASH LIGHTS, WINDSHIELD WIPERS, GAS TANK STAYS ON EMPTY, AND HASASTATION IN TRANSMISSION FAILING AGAIN, NOT UNDER WARRENTY WILL NOT SERVICE ANYMORE, MOST FAILURES STARTED AT 38,000 MILES. WARRENTY OVER AT 36,000.
EXTERIOR LIGHTINGOctober 6, 1999
LIGHT BULB FAILED ON THE FRONT PANEL. NLM
VISIBILITYOctober 6, 1999
STRESS CRACK DEVELOPED IN WINDSHIELD. NLM
SERVICE BRAKES, HYDRAULICOctober 6, 1999
BRAKE PADS AND ROTORS FAILED INTERMITTENTLY. NLM
STEERINGOctober 6, 1999
ENTIRE POWER STEERING PUMP PULLEY BROKE CAUSING POWER STEERING TO FAIL AND SMOKE TO ENTER PASSENGER COMPARTMENT OF VEHICLE. NLM
FUEL SYSTEM, OTHEROctober 5, 1999
GAS GAUGE INACCURATELY READS THE AMOUNT OF FUEL IN THE VEHICLE . A RECALL HAS BEEN ISSUED ON VEHICLE MAKE/MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
ENGINE AND ENGINE COOLINGOctober 4, 1999
WHILE DRIVING AT ABOUT 45 MPH ENGINE DROPPED, AND CONSUMER HAD TO GET OFF THE ROAD. *AK
SERVICE BRAKES, HYDRAULICOctober 3, 1999
FRONT ROTORS WARP EVERY 4000-6000 MILES. DEALER HAS TURNED THE ROTORS NUMEROUS TIMES AND REPLACED 3 TIMES. PROBLEM STILL CONTINUES.
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENTOctober 1, 1999
REAR DIFFERENTIAL PINION AND CARRIER BEARINGS FAILED AT 12,000 MILES. REPLACED UNDER WARRANTY. FAILED A SECOND TIME AT 59,000 MILES, SAME PROBLEM. CHRYSLER REFUSES TO REPAIR. AC EVAPORATOR CORRODING AGAIN. REPLACED ONCE UNDER WARRANTY, PROBLEM HAS RETURNED. ABS MOTOR CONTROL CIRCUIT HAS FAILED, NO ABS.
AIR BAGSSeptember 30, 1999
THIS VEHICLE WAS FOUND NOT TO HAVE A PASSNEGER SIDE AIR BAG, THE CONSUMER TOOK THE VEHICLE TO HAVE A SWITCH INSTALLED AND WAS TOLD THAT THERE IS NO PASSENGER'S SIDE AIR BAG. DEALR HAS NOT BEEN CONTACTED. *AK
SUSPENSIONSeptember 29, 1999
WHEN DRIVING ABOVE 55 MPH VEHICLE MAKES A VERY LOUD NOISE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICSeptember 29, 1999
BRAKING SYSTEM MALFUNCTIONED WHICH MAY CAUS EEXTENDE DSTOPPING DISTANCE. ALSO, BRAKE ROTORS WARPED. HOWEVER, THIS HAD NOT AFFECTED THE BRAKE PADS. DELAER REPLACED FRONT ROTORS TWICE EVERY 20,000 MILES. PLEASE PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICSeptember 28, 1999
BRAKES WERE SOFT, ON TEST DRIVING THE BRAKE PADS FELL OFF. YH
SERVICE BRAKES, HYDRAULICSeptember 28, 1999
BRAKES WERE SOFT, ON TEST DRIVING THE BRAKE PADS FELL OFF. YH
SERVICE BRAKES, HYDRAULICSeptember 24, 1999
BRAKE ROTORS WARPED UNDER NORMAL USEAGE, RESULTING IN SEVERE VIBRATION WHEN BRAKEING AT OR ABOVE 40 MPH. DEALER TURNED ROTORS, PROBLEM REAPPEARED AT APPROXIMATELY 18,000 MILES.ROTORS WERE TURNED AGAIN, PROBLEM REAPPEARED AT 21,00 MILES, ROTORS WERE REPLACED. PROBLEM REAPPEARED AT 29,000 MILES, TOOK TO SECOND DEALER. DEALER WOULD NOT PERFORM REPAIRS UNDER WARRANTY, TURNED ROTORS AT MY EXPENSE. PROBLEM REAPPEARED AT 36,500. CONTACTED CHRYSLER CUSTOMER RELATIONS TWICE, THEY REFUSE TO DO ANYTHING ABOUT IT, AND CONTINUE TO REFER ME TO THE DEALER. I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND I DUE TO POSSIBILITY THIS VIBRATION COULD LEAD TO LOSS OF CONTROL AND INCREASED BRAKING DISTANCES.
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINESeptember 23, 1999
BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. ALSO PROBLEMS WITH THE FUEL SENDEING UNIT WHICH WON'T READ THE FUEL GAUGE PROPERLY. PLEASE PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICSeptember 22, 1999
ALL FOUR BRAKE ROTORS HAD TO BE REPLACED AT PA STATE INSPECTION BECAUSE ALL WERE WARPED..I CALLED CHRYSLER CORP FOR ASSISTANCE, AND THEY DENIED THAT A PROBLEM EXISTS.
SERVICE BRAKES, HYDRAULICSeptember 16, 1999
FRONT BRAKE ROTORS GET HOT AND WARPED EVERY 15-20,000 MILES WHICH CAUSED EXTENDED STOPPING DISTANCE, AND MAY RESULT IN A CRASH. DEALER TURNED AND REPLACED ROTORS 3 TIMES. PLEASE PROVIDE FURTHER INFORMATION. *AK
POWER TRAINSeptember 15, 1999
I WAS DRIVING MY VEHICLE HOME FROM MY SON'S SCHOOL...THERE WERE NO PASSENGERS IN THE CAR. I PULLED INTO MY FLAT DRIVEWAY AND STOPPED AT THE END OF IT TO RETRIEVE MY MAIL FROM MY MAILBOX. AFTER THE VEHICLE WAS COMPLETELY STOPPED, I PUT THE TRANSMISSION INTO PARK; RELEASED MY FOOT FROM THE BRAKE PEDAL; TOOK OFF MY SEATBELT; OPENED THE DOOR; AND GOT OUT. EVERYTHING SEEMED NORMAL AT THIS POINT. HOWEVER, AFTER TAKING ABOUT FIVE STEPS AWAY FROM THE VEHICLE TOWARDS MY MAILBOX, THE VEHICLE SLIPPED OUT OF PARK INTO REVERSE AND STARTED DRIVING BACKWARDS....ALL BY ITSELF. AFRAID THAT THE VEHICLE WOULD RUN INTO ANOTHER CAR, OR A HOUSE, OR WORSE, MY INSTINCT TOLD ME TO TRY AND STOP IT. I RAN TOWARDS THE FRONT OF THE VEHICLE AS IT WAS MOVING BACKWARD AND TRIED TO GET IN (IN ORDER TO PUT THE BRAKE ON). IN MY EFFORT TO DO SO, HOWEVER, THE DOOR OF THE MOVING VEHICLE KNOCKED ME DOWN ONTO THE STREET AND COMPLETELY RAN OVER MY LEFT LEG, BREAKING MY FEMUR BONE IN TWO PLACES. AS I WAS UNABLE TO MOVE, SCREAMING IN SEVERE PAIN, THE VEHICLE CONTINUED BACKING UP ON ITS OWN ONTO MY FRONT LAWN, THROUGH A DITCH, OVER A CABLE T.V. BOX, THROUGH AN EMPTY FIELD, FINALLY STOPPING WHEN IT TRIED TO GO ACROSS A RATHER DEEP DITCH. THE MOTOR, HOWEVER, CONTINUED TO RUN.
FUEL SYSTEM, GASOLINESeptember 8, 1999
WHILE DRIVING 50 MPH THE TRUCK CUT OFF WITHOUT ANY KIND OF WARNING. THE TRUCK WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS FOUND TO BE WITH THE FUEL PUMP.THE PROBLEM WILL BE CORRECTED UNDER MANUFACTURER'S RECALL # 755. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
SERVICE BRAKES, AIRSeptember 8, 1999
PADS AND ROTORS FOR ALL FOUR BRAKES NEEDED REPAIRS.
FUEL SYSTEM, OTHERSeptember 8, 1999
GAS GAUGE.
FUEL SYSTEM, OTHER,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGESSeptember 8, 1999
GAS GAUGE. SIGNAL SWITCH. DOOR LOCK.
FUEL SYSTEM, GASOLINESeptember 8, 1999
FUEL PUMP.
ELECTRICAL SYSTEMSeptember 8, 1999
STARTER.
SERVICE BRAKES, HYDRAULICSeptember 8, 1999
BRAKES DON'T GRAB.
STEERING,FUEL SYSTEM, GASOLINESeptember 8, 1999
VEHICLE PULLS TO THE RIGHT. FUEL PUMP WENT OUT.
FUEL SYSTEM, GASOLINESeptember 4, 1999
WHEN GAS TANK IS FILLED UO IT LEAKS GAS FROM THE TOP OF TANK ALL OVER THE PLACE. CALLED A JEEP DEALER AND WAS TOLD IT WOULD TAKE 5 TO 7 WORKING DAYS TO CHECK IT OUT. OWNER REMOVED THE GAS TANK AND FOUND THE FUEL PUMP GASKET HAD BEEN DAMAGED AT FACTORY UPON INSTALLION OF THE FUEL PUMP. OWNER HAS CORRECTED PROBLEM.
FUEL SYSTEM, GASOLINESeptember 3, 1999
RECEIVED NOTICE #97V194002. CONTACTED DEALER & TOOK VEHICLE IN. PICKED UP VEHICLE & DEALER CALLED TO HAVE VEHICLE RETURNED DUE TO A FUEL LEAK. HAPPENED 3 DIFFERENT TIMES. PICKING UP VEHICLE & RETURNING FOR CORRECTIVE PROBLEM OF FUEL SYSTEM. *AK
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,STRUCTURESeptember 2, 1999
WHEN DRIVING AT ANY SPEED VEHICLE WOULDN'T SHIFT PROPERLY FROM FIRST TO SECOND GEAR, AND WAS SHIFTING VERY HARD. LOCK ON THE DRIVER'S SIDE DOOR ISN'T LOCKING PROPERLY. ALSO, WATER PUMP WAS REPLACED/ DRIVER'S SIDE WINDOW MOTOR WENT OUT, AND THERE WAS A LEAKAGE IN THE SUN ROOF WHICH CAUSED WATER TO LEAK INTO VEHICLE ON DRIVER'S SIDE.
FUEL SYSTEM, GASOLINESeptember 2, 1999
FUEL IS LEAKING FROM FUEL TANK. THERE IS A RECALL, BUT THIS VEHICLE IS NOT INCLUDED DUE TO VIN. RECALL 97V-194.002. *AK
EQUIPMENTAugust 28, 1999
A/C FAILUURE. BLOWS HOT AIR. DEALER REPAIRED PROBLEM THE FIRST TIME. NOW, 30K MILES LATER, SAME PROBLEM. I HAVE FRIENDS WITH A 1997 GRAND CHEROKEE(SAME ENGINE, ETC) WHO JUST HAD THE A/C MALFUNCTION ON THEIR VEHICLE.
SERVICE BRAKES, HYDRAULICAugust 24, 1999
IN LESS THAN 36,000 MILES THE VEHICLE WAS RETURNED (4) TIMES FOR WARPAGE OF FRONT BRAKE ROTORS. ROTORS REPLACED COMPLETELY (1) TIME. DEALER CLAIMED THAT THIS WAS NORMAL. I CONTACTED (2) INDEPENDENT BRAKE SPECIALISTS AND EACH INDICATED EXCESSIVE HEAT WAS CAUSING PREMATURE WARPAGE. THEY SUGGESTED IT BE RETURNED TO THE DEALER FOR CORRECTIVE ACTION. I STOPPED A CAR WASH TO HAND WASH THE VEHICLE AND UPON SPRAYING THE FRONT WHEELS NOTICE STEAM COMING OFF THE WHEEL. THIS INDICATES SUBSTANTIAL OVER EXCESSIVE HEAT. THE DEALER CLAIMED THIS WAS NORMAL AND TURNING OF ROTORS AND REPLACING PADS (NON WARRANTY) WAS THE ONLY ANSWER. IN MY OPINION THIS ONLY CORRECTS THE SYMPTOMS AND DOES NOT CORRECT THE PROBLEM. CHEAP, INFERIOR COMPONENTRY IS MY OPINION. I SHALL NOT BY ANOTHER JEEP OR CHRYSLER PRODUCT.
SUSPENSIONAugust 22, 1999
VEHICLE PULLS TO THE RIGHT; DEALER UNABLE TO CORRECT; THEY CLAIM IT IS NORMAL
FUEL SYSTEM, GASOLINEAugust 19, 1999
GAS TANK LEAK. AFTER FILLING, WENT SHOPPING. CAME OUT OF STORE AND POLICE AND FIRE DEPARTMENT AROUND VEHICLE. TANK LEAKING. VECHICLE SERVICED AND TANK PREVIOUSLY REMOVED BY DEALER TO REMEDY 'FUEL SENDING UNIT' RECALL. DEALER FAILS TO RECOGNIZE ANY RESPONSIBILITY. CALLED CRYSLER AND THEY SAY THEY HAVE NO PROBLEMS BUT I CAN SEE OTHER REPORTED INCIDENTS POSTED ON THIS WEBB SITE.
POWER TRAINAugust 17, 1999
CAUGHT FIRE AFTER REPLACING, CONTACTED EVERYONE, NO ONE HELPING, I HAVE A LETTER AND A DESCRIPTION IN FORMAT WRITTEN TO DEALERSHIP, THEY HAVE PROVIDED A VEHICLE FOR ME TO DRIVE, BUT IT HAS BEEN 7 WEEKS TODAY AND I STILL DO NOT HAVE A VEHICLE TO DRIVE, CAN NOT STOP PAYMENT ON JEEP BECAUSE CAN NOT AFFORD TO RUIN CREDIT. I NEED SOME HELP. NO ONE FROM FRANK SHOOP HAS CALLED AND I NEED SOME ACTION TAKEN... THANKS AMY, THE VEHICLE IS LISTED IN JEFF AND AMY SANDEFUR.
ELECTRICAL SYSTEMAugust 13, 1999
NO SUMMARY
VISIBILITYAugust 11, 1999
REAR WINDSHIELD WIPERS FUSE KEEP BLOWING OUT, WHICH CAUSES THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY. *AK
FUEL SYSTEM, OTHERAugust 10, 1999
SECOND TIME I RAN OUT OF GAS WHEN GAUGE INDICATES OTHER, DEALER CLAIMS NOT RECALLED, I NOTICE 3 OTHER RECALLS FOR THE SAME.
ENGINE AND ENGINE COOLINGAugust 9, 1999
MOTOR MOUNT BOLTS SHEARED OFF, ALLOWING THE ENGINE TO SHIFT WHILE IN MOTION, ALSO CAUSING INCREASED VIBRATION IN THE VEHICLE. DEALER SAID BOLTS NEED TO BE REPLACED. *AK
ENGINE AND ENGINE COOLINGAugust 9, 1999
WHILE DRIVING ON HIGHWAY AT APPROX. 65 MPH ON A DRY NORMAL DAY, ENGINE SHUT OFF, CAUSING VEHICLE TO LOSE POWE,; ALMOST CAUSING VEHICLE BEHINED TO RUN INTO CONSUMER'S VEHICLE BUMPER. DEALER INSPECTED VEHICLE,AND INFORMED CONSUMER THAT THE BOLT ON ENGINE MOUNTS WERE BROKEN. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. CAN NHTSA HELP IN THIS MATTER. *AK
SUSPENSION,VISIBILITY,EQUIPMENTJuly 29, 1999
WHILE DRIVING AT 65 MPH THERE WAS A LOUD NOISE COMING FROM THE REAR END. ALSO, WATER PUMP/REAR WINDSHIELD WIPER/HEATER FAN AND STERO WERE NOT WORKING. *AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERJuly 28, 1999
THE ENGINE CHECK LIGHT KEEPS COMING ON & THEN GOING OFF. IT'S INTERMITTENT. WAS CHECKED BY DEALERSHIP & NO CODES APPEARED. THE ENGINE WOULD STALL OUT FOR NO REASON. NEITHER SPEED OR WEATHER IS A FACTOR. HAD IT CHECKED FOR STALLING & NOTHING WAS FOUND. THE VEHICLE WILL NOT START RIGHT AWAY. HAD IT ON DIAGNOSTICS & NOTHING SHOWED FOR THE STARTER. *AK
SERVICE BRAKES, HYDRAULICJuly 23, 1999
ROTORS HAVE BEEN REPLACED FOUR TIMES DUE TO THE ROTORS HAVING WARPED. DEALER CAN'T DETEMINE THE CAUSE. *AK
FUEL SYSTEM, GASOLINEJuly 20, 1999
WHEN DRIVING AT ANY SPEED AND MAKING A LEFT TURN CONSUMER LOSES POWER WHEN GAS TANK GETS DOWN TO A QUARTER OF A TANK OF GAS. *AK
STRUCTUREJuly 20, 1999
AIR LEAK IN THE PASSENGER DOOR, UNABLE TO BE RECTIFIED. MJS
STEERINGJuly 20, 1999
STEERING COLUMN FAILED CAUSING NOISE. MJS
SERVICE BRAKES, HYDRAULICJuly 20, 1999
CONTINUED BRAKE PROBLEMS, SEVERAL REPAIRS AND NOT ABLE TO BE COMPLETELY RECTIFIED. MJS
POWER TRAINJuly 20, 1999
DIFFERENTIAL LEAKING DUE TO FAILED SEAL AND YOKE DIFFERNTIAL BEARINGS FAILED CAUSING NOISE. MJS
VISIBILITYJuly 20, 1999
WIPER ARM ASSEMBLY FAILED. MJS
SUSPENSIONJuly 20, 1999
FRONT AXLE TRACK BAR LOOSE DUE TO BOLT FAILURE CAUSING NOISE. MJS
SERVICE BRAKES, HYDRAULICJuly 15, 1999
BRAKE LIGHT FREQUENTLY LIT WHEN BRAKES APPLED, DEALER SAYS REAR ROTORS NEED REPLACING AT ONLY 27000MI,PULSATING WHEN BRAKES APPLIED. *AK
AIR BAGSJuly 14, 1999
NO DEPLOYMENT OF PASSENGER AND DRIVER SIDE AIR BAGS DURING VEHICLE FRONT END COLLISION. MJS
SERVICE BRAKES, HYDRAULICJuly 7, 1999
BRAKE ROTORS WARPED ON FIVE DIFFERENT OCCASIONS, DEALER CANNOT FIND THE PROBLEM, PROBLEM STILL EXIST. *YC
POWER TRAINJuly 7, 1999
LEFT REAR AXLE BENT CAUSING PULSATION IN REAR ROTORS AND TIRE WEAR. *YC
AIR BAGSJuly 6, 1999
CONSUMER WAS INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
POWER TRAIN,VEHICLE SPEED CONTROLJune 23, 1999
CONSTANT RPM FLUCTUATION, HESITATION UNDER LOAD, SHIFTING FROM OVERDRIVE TO DRIVE DURING FREEWAY SPEEDS, CHRONIC.
SERVICE BRAKES, HYDRAULICJune 16, 1999
WHEN DRIVING AT HIGH SPEED AND APPLYING BRAKES, THERE IS ALOT OF VIBRATION WITHIN THE VEHICLE. ON LAST INSPECTION ALL FOUR ROTORS WERE WARPED AND THE REAR BRAKE PADS FELL APART UPON REMOVAL. *AK
SUSPENSIONJune 15, 1999
ON-GOING PROBLEM WITH VEHICLE WANDERING TO THE RIGHT, WHILE DRIVING AT HIGH SPEED (APPROX 50 MPH OR MORE). VEHICLE IN/OUT OF DEALER SHOP AND NOTHING APPEARS TO CORRECT THE PROBLEM. CAN NHTSA HELP IN THIS MATTER.
ENGINE AND ENGINE COOLINGJune 14, 1999
WHILE DRIVING AT HIGHWAY SPEED ENGINE WILL JUST SHUT DOWN WITHOUT WARNING, CAUSING THE STEERING TO BECOME HARD AND THE BRAKES INOPERATIVE. DEALER HAS BEEN CONTACTED. *AK
SERVICE BRAKES, HYDRAULICJune 14, 1999
POOR DESIGN OF BRAKE PADS / ROTORS FAILED. THE FRONT BRAKE ROTORS WARPED AND WERE REPLACED BY DEALER AT 10,000 MILES. HOWEVER ALL REPAIRS WERE DONE UNDER WARRANTY BUT THE ROTORS HAVE NOW WARPED AGAIN AT 22,000 MILES, DEALER WILL NOT MAKE REPAIRS. *YC
FUEL SYSTEM, GASOLINEJune 10, 1999
FUEL SENDING UNIT WAS REPLACED TWO TIMES PRIOR TO RECALL NOTICE (97V-194). MJS
ENGINE AND ENGINE COOLINGJune 9, 1999
DRIVING ABOVE 55 MPH VEHICLE MAKES A VERY LOUD NOISE ,CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
POWER TRAINJune 3, 1999
AFTER BEING PARKED FOR A PERIOD OF TIME TRANSMISSION DID NOT RESPOND WELL. WHEN PLACED INTO GEAR IT WOULD TAKE 10 TO 15 SECONDS TO RESPOND AND GO INTO THE GEAR. DEALER HAS BEEN CONTACTED. *AK
VEHICLE SPEED CONTROLJune 3, 1999
I WAS PARALLEL PARKING THE CAR ON MY RESIDENTIAL STREET. I WAS IN REVERSE AND PROCEEDED TO BACK INTO THE PARKING SPACE. THE CARS BOTH IN FRONT AND BEHIND ME WERE SOME DISTANCE AWAY. SUDDENLY THE ENGINE REVED TO A VERY HIGH RPM AND THE CAR SHOT FORWARD AND CRASHED INTO THE CAR IN FRONT OF ME. THE CAR WAS STILL IN REVERSE WHEN I TURNED OFF THE IGNITION. SEVERAL PERSONS WITNESSED THE INCIDENT. THEY HEARD THE HIGH REV OF THE ENGINE, AND ALSO NOTED THAT THE BACKUP LITES WERE ON WHEN I HIT THE CAR IN FRONT OF ME. I HAVE OWNED 3 JEEP CHEROKEES AND HAVE DRIVEN THEM FOR THE PAST TEN YEARS SO I AM VERY EXPERIENCED IN DRIVING THIS VEHICLE. I AM POSITIVE THAT THIS CAR WAS IN REVERSE WHEN THE SUDDEN ACCELERATION OCCURRED. *AK
FUEL SYSTEM, GASOLINEJune 1, 1999
RECALL # 97V19402, FUEL TANK SENDING UNIT. CONSUMER RECEIVED FIRST NOTICE IN MARCH AND SECOND NOTICE IN JUNE . THE DEALER WILL NOT MAKE AN APPOINTMENT FOR RECALL REPAIRS BECAUSE THEY CLAIM TO BE TOO BUSY SINCE MARCH. *AK
SERVICE BRAKES, HYDRAULICJune 1, 1999
WHEN THE BRAKES ARE APPLIED THEY PULSATE. DEALER HAS REPLACED BRAKES AT 20K MILES. THE VEHICLE CURRENTLY HAS 38000 MILES AND PROBLEM REOCCURRED. MANUFACTURER HAS BEEN NOTIFIED. *AK
SERVICE BRAKES, HYDRAULICMay 27, 1999
WHEN APPLYING THE BRAKES THERE IS A SQUEALING NOISE COMING FROM THE BRAKES. WHEN OWNER HAD THE CHEROKEE CHECKED ALL THE BRAKES ROTORS WERE FOUND TO BE RUSTED AND SPLITTING APART. THE ROTORS ARE BEING REPLACED. TECHNICIAN BELIEVES THE ROTORS TO BE DEFECTIVE. *AK *ML
ENGINE AND ENGINE COOLINGMay 25, 1999
NO SUMMARY LISTED FOR THIS VEHICLE. *K
SERVICE BRAKES, HYDRAULICMay 18, 1999
FAILURE OF THE FRONT BRAKE ROTORS. BEGAN WITH BRAKE PULSATION. ROTORS COMPLETELY WARPED. BRAKE PADS WORN. BOTH REPLACED AT OWNER'S EXPENSE $456.86. CHRYSLER REFUSES TO ACKNOWLEDGE PROBLEM. CHRYSLER FILE/CASE # 5801654. OWNER TOLD NOT COVERED UNDER ORIGINAL WARRANTY EVEN THOUGH SERVICE BULLETIN EXISTS SB980828050398!!! CHRYSLER WILL NOT COVER ANY EXPENSE FOR REPAIR. OWNER SPOKE WITH CHRYSLER CUSTOMER SERVICE 3 TIMES IN THE SAME DAY. OWNER WAS TOLD OVER AND OVER THAT PADS AND ROTORS ARE ONLY COVERED UP TO 12,000 MILES. OWNER BELIEVES THAT THE PROBLEM EXISTED DUE TO DEFECTIVE ORIGINAL MANUFACTURER'S PARTS. *AK
SERVICE BRAKES, HYDRAULICMay 12, 1999
BRAKE ROTORS CONTINUE TO FAIL AND CAUSE VERY POOR STOPPING ABILITY AND GRINDING. *AK
SERVICE BRAKES, HYDRAULICMay 12, 1999
WARPED DISC ROTORS, CAUSING SEVERE PULSATION WHEN BRAKING ABOVE 40 MPH. *AK
POWER TRAINMay 10, 1999
CONTACTED DEALER 20 TIMES AND MFG. 5 TIMES. BOTHE LIVE ON DIFFERENT PLANETS. NO DEFECT STATED IN THE SUMMARY. *AK
SUSPENSIONMay 6, 1999
WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 65 MPH FRONT END VIBRATED, CAUSING WHEEL TO MOVE FROM RIGHT TO LEFT. DEALER/MANUFACTURER NOTIFIED. *AK
SERVICE BRAKES, HYDRAULICMay 5, 1999
THE BRAKE ROTORS ARE OUT OF ROUND ANDCAUSING THE BRAKES TO PULSATE AND SHAKE. COULD RESULT IN LOSS OF CONTROL . *AK
SUSPENSIONMay 4, 1999
VEHICLE EXPERIENCES VIBRATION WHICH CAUSES VEHICLE TO LOSE CONTROL. VEHICLE HAS BEEN IN /OUT OF DEALER SHOP ON TWO OCCASIONS. CONSUMER WAS INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED. YOUR HELP IN THIS MATTER WOULD BE APPRECIATED. *AK
FUEL SYSTEM, GASOLINEApril 30, 1999
RECALL REPAIRS DID NOT CORRECT THE PROBLEM WHICH STILL EXISTS. RECALL NUMBER 97V194002. PLEASE GIVE ANY FURTHER DETAILS. *AK
VISIBILITYApril 26, 1999
WINDOW SEAL IS CRIMPED. MJS
FUEL SYSTEM, GASOLINEApril 26, 1999
CONSUMER EXPERIENCED SCHEDULING PROBLEMS WITH DEALERSHIP ON THE RECALL REPAIR OF THE FUEL TANK SENDING UNIT (97V-194) . MJS
SERVICE BRAKES, HYDRAULICApril 19, 1999
FRONT BRAKE ROTORS ARE PREMATURELY WEARING ,CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
SERVICE BRAKES, HYDRAULICApril 9, 1999
FRONT BRAKE ROTOS WARPED AND REPLACED BY DEALER AT 10000 MILE. THE REAR BRAKE ROTORS HAVE NOW WARPED. AT 22000 MILES, DEALER WILL NOT MAKE REPAIR *AK.
POWER TRAINApril 9, 1999
TRANSFER CASE MISALIGNED CAUSING VIBRATION AND NOISE. MJS (97V-194)
EQUIPMENTApril 9, 1999
CD PLAYER FAILED. MJS
SERVICE BRAKES, HYDRAULICApril 9, 1999
BRAKE ROTORS OVERHEAT CAUSING WARPING, REQUIRED FRONT BRAKE REPLACEMENT DUE TO DAMAGE TO BRAKE SYSTEM. . MJS
FUEL SYSTEM, GASOLINEApril 9, 1999
VEHICLE EXPERIENCED FAILURE OF THE GAS TANK /GAUGE SENDING UNIT PRIOR TO RECALL NOTICE, RESULTING IN CONSUMER RUNNING OUT OF GAS ON TWO OCCASIONS. MJS
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMApril 4, 1999
DRIVING UP A VERY STEEP HILL AT NIGHT. CAR STARTS TO BUCK WILDLY, LOOSE POWER, RPM GOES CONSTANTLY FROM 300 TO 2000. SEEMS FUEL STARVED. OVER HILL, ENGINE SEEMS TO RUN FINE. THEN ON HIGHWAY AT 70 MPH, ENGINE SHUTS ITSELF OFF, TWICE WITHIN HALF HOUR. DEALER SAYS COMPUTER CHIP AND REPLACES, BUT NOT FIXED. THEN SAYS FUEL PUMP. REPLACES. NOW SIX WEEKS LATER, SAME THING HAPPENING TO CAR. NOT FUEL GAUGE PROBLEM, AS TANK 3/4 FULL. *AK
SERVICE BRAKES, HYDRAULICMarch 26, 1999
DRIVING AT APPROXIMATELY 10 MPH ON FLAT SURFACE ABS BRAKES FAILED AND VEHICLE SLID WHICH RESULTED IN AN ACCIDENT. *AK
UNKNOWN OR OTHERMarch 25, 1999
ENGINE CHECK LIGHT STAYS ON WHILE DRIVING, WHICH INDICATES THERE IS A PROBLEM WITH THE VEHICLE WHICH MAY RESULT IN AN ACCIDENT. DEALER REPLACED PARTS, BUT CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
EXTERIOR LIGHTINGMarch 23, 1999
SWITCH WHICH CONTROLS THE REAR WINDSHIELD WIPERS AND TAILGATE MALFUCTIONED, CAUSING THE LIGHTS TO GO UNEXPECTEDLY WHICH MAY CAUSE ACCIDENT. DEALER REPLACED THE SWITCH, BUT PROBLEM REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROLMarch 21, 1999
NONE
EQUIPMENTMarch 12, 1999
CD PLAYER SWITCH FAILED.
SERVICE BRAKES, HYDRAULICMarch 10, 1999
FRONT AND REAR BRAKE ROTORS PREMATURELY FAILED, CAUSING EXTREME VIBRATION TO OCCUR WHEN APPLYING THE BRAKES . PLEASE GIVE ANY FURTHER DETAILS. *AK
POWER TRAINMarch 9, 1999
TORQUE CONVERTER FAILED CAUSING TRANSMISSION TO SLIP AND BECOME STUCK IN 3RD GEAR AND THEN TRANSMISSION BEGAN SHIFTING GEARS RANDOMLY.
STEERING,SUSPENSION,FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENTMarch 5, 1999
THE FUEL SENDING UNIT REPLACED 4 TIMES(CAR STOPS IN TRAFFIC),POWER STEERING PULLEY DISENTIGRATED WHILE DRIVING(HAD NO STEERING), FRONT AND REAR AXLES HAVE BEEN REBUILT OR REPLACED 2TIMES,TRANSMISSION HAS BEEN REPLACED,TRANSFER CASE HAS BEEN REPLACED,AIR CONDITIONING CONDENSER AND HOSES REPLACED 3TIMES,AND NUMEROUS OTHER PROBLEMS......
SERVICE BRAKES, HYDRAULICMarch 4, 1999
ABS BRAKES SLIP/GRAB, CAUSING VEHICLE TO PULL VIOLENTLY FROM SIDE TO SIDE. *AK
FUEL SYSTEM, GASOLINEMarch 4, 1999
FUEL SENDING UNIT FAILED WHILE TURNING AT A VERY BUSY INTERSECTION. THIS CAUSED THE VEHICLE TO STALL WHICH POTENTIALLY COULD OF CAUSED A FATALITY. JEEP REPLACED THE UNIT AND WE HAVE NOT HAD A PROBLEM SINCE. THIS VEHICLE ALWAYS LEAKS FUEL WHEN FILLED DESPITE NOT BEING "TOPPED OFF". I WILL AWAKEN IN THE MORNING TO A PUDDLE OF GAS UNDER THE CAR. I FEEL THAT MY GARAGE MAY EXPLODE ONE DAY. THESE ARE TWO VERY SERIOUS PROBLEMS RELATING SAFETY. OVERALL, THIS VEHICLE HAS POOR ATTENTION PAID TO DETAIL. I HAVE HAD MANY MORE PROBLEMS WITH THIS VEHICLE COMPARED TO THE ENTIRE LIFE OF MY USED ACURA WITH 120,000 MILES.
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,STRUCTUREMarch 3, 1999
NO SUMMARY( DOT NUMBER: TIRE SIZE: 235/75/15 )
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERFebruary 22, 1999
GAS GAUGE MALFUNCTIONED DUE TO A DEFECTIVE FUEL SENDING UNIT AND PUMP WHICH WAS RECALLED FOR THE 1997 GRAND CHEROKES BUT THIS IS A 1998 GRAND CHEROKEE, AND IT IS NOT INCLUDED. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
PARKING BRAKEFebruary 18, 1999
PARKING BRAKE SHOE BROKE OFF AND DAMAGED THE ABS AND DRUM SYSTEMS.
SERVICE BRAKES, HYDRAULICFebruary 18, 1999
REAR BRAKES AND ROTORS FAILED.
SUSPENSIONFebruary 18, 1999
THE JEEP PULLS TO THE RIGHT. I HAVE HAD IT ALIGNED, NO CURE. NOW ONE DEALER TELLS ME IT WAS "DESIGNED" THAT WAY. NONSENSE. ANOTHER DEALER AT LEAST ADMITTED THAT THEY ARE GETTING THAT PROBLEM A LOT. I SEE SOME IN YOUR DATABSE ALREADY. IT IS A ROAD HAZARD BECAUSE IF YOU EVER DIVERT YOUR ATTENTION, IT IMMEDIATELY WANTS TO GO RIGHT. I REALLY WOULD LIKE IT FIXED OR BE INDEMINIFIED FOR IT. THANKS, WYMAN. *AK
FUEL SYSTEM, GASOLINEFebruary 12, 1999
THE PROBLEM STARTED WITH THE FUEL SENSOR AFTER A FEDERAL MANDATED RECALL WAS POSTED, I HAVE HAD THE PART REPLACED THREE TIMES UNDER THE RECALL NOTICE AND THE ISSUE IS STILL NOT RESOLVED.
FUEL SYSTEM, OTHERFebruary 11, 1999
FUEL SENDING UNIT REPLACED FIVE TIMES, RECALL COMPONENT, HOWEVER CONTINUES TO FAIL.
POWER TRAINFebruary 10, 1999
NO SUMMARYLISTED ON THIS VEHICLE. *AK
FUEL SYSTEM, GASOLINEFebruary 10, 1999
DIFFICULTY HAVING FUEL TANK SENDING UNIT REPAIRED UNDER RECALL DUE TO UNVAILABILITY OF PARTS. PRIOR TO RECALL FUEL TANK SENDING UNIT FAILED AND REPLACED, HOWEVER NOT WITH PROPER RECALL COMPONENT PART.
SERVICE BRAKES, HYDRAULICFebruary 6, 1999
FRONT ROTORS HAVE BEEN REPLACED TWICE AND RESURFACED ONCE.LAST RESURFACE 02/98, ALL REPAIRS HAVE BEEN DONE UNDER WARRANTY BUT ROTORS HAVE AGAIN FAILED AND DEALERSHIPS ARE TRYING TO CHARGE FOR WHAT APPEARS TO BE DEFECTIVE EQUIPMENT. *AK
SERVICE BRAKES, HYDRAULICFebruary 5, 1999
BRAKE ROTORS PULSATE/VIBRATE WHEN BRAKES ARE APPLIED. DEALER CONTACTED SEVERAL TIMES, VEHICLE DOES NOT COMPLY TO PREVIOUS MODELS RECALLED. PROBLEM CANNOT BE REMEDIED. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
SERVICE BRAKES, HYDRAULICFebruary 5, 1999
ROTORS CONTINUALLY WARPING AND NEEDING REPLACEMENT.
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHERFebruary 2, 1999
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
ELECTRICAL SYSTEMFebruary 1, 1999
STARTER FAILED. *YC
ELECTRICAL SYSTEMFebruary 1, 1999
IGNITION KEY FAILED. *YC
FUEL SYSTEM, OTHERFebruary 1, 1999
FUEL TANK SENDING UNIT FAILED.
UNKNOWN OR OTHERFebruary 1, 1999
FUEL INDICATOR SWITCH FAILED. MJS
FUEL SYSTEM, OTHERFebruary 1, 1999
FUEL SENDER FAILED. MJS
POWER TRAINFebruary 1, 1999
REAR DIFFERENTIAL FAILED. NLM
PARKING BRAKEFebruary 1, 1999
EMERGENCY PARKING BRAKE RELEASE BUTTON FAILED. MJS
POWER TRAINFebruary 1, 1999
TRANSMISSION BODY VALVE FAILED ON TWO OCCASIONS 9-01-98 & 11-01-98. *YC
FUEL SYSTEM, OTHERFebruary 1, 1999
FUEL GAUGE METER INDICATOR FAILED. *YC
POWER TRAINFebruary 1, 1999
DIFFERENTIAL UNIT FAILED TWICE. *YC
FUEL SYSTEM, GASOLINEFebruary 1, 1999
GAS GAUGE FAILED. YH
POWER TRAINFebruary 1, 1999
TRANSMISSION FAILED AND WOULD NOT GO IN REVERSE GEAR. YH
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERFebruary 1, 1999
FUEL SENDING UNIT FAILED & THE FUEL PUMP IS LEAKING. *YC
EQUIPMENTFebruary 1, 1999
STEREO MALFUNCTIONING. *YC
POWER TRAINFebruary 1, 1999
*DSY REAR DIFFERENTIAL FAILED. YH THE GAS GAUGE FAILED. THE ABS FAILED. THE FUEL FILLER PIPE BROKE. *DSY
FUEL SYSTEM, GASOLINEFebruary 1, 1999
GAS GUAGE FAILED. YH
SERVICE BRAKES, HYDRAULICFebruary 1, 1999
ABS BRAKES FAILED. YH
FUEL SYSTEM, GASOLINEFebruary 1, 1999
FUEL PIPE ( FILLER ) BROKE. YH
FUEL SYSTEM, GASOLINEFebruary 1, 1999
RECALL WORK ON THE FUEL GAUGE COMPLETED, HOWEVER FAILS TO REGISTER CORRECTLY. (97V-194) YH
FUEL SYSTEM, GASOLINEFebruary 1, 1999
GAS GAUGE FAILED. YH
FUEL SYSTEM, GASOLINEFebruary 1, 1999
FUEL GAUGE FAILED. YH
FUEL SYSTEM, GASOLINEFebruary 1, 1999
GAS GAUGE FAILED.
FUEL SYSTEM, OTHERFebruary 1, 1999
FUEL LEVEL SENSOR/SENDING UNIT IN FUEL TANK FAILED. YH
EQUIPMENTFebruary 1, 1999
CD PAYER FAILED TWICE. YH
FUEL SYSTEM, GASOLINEFebruary 1, 1999
THE VEHICLE WOULD NOT START WHEN GAS IS LOWER THAN 1/8 OF A TANK. YH
FUEL SYSTEM, OTHERFebruary 1, 1999
FUEL GAUGE SENDING UNIT FAILED WITHIN THE FIRST MONTH OF OWNERSHIP. YH
EQUIPMENTFebruary 1, 1999
ELECTRICAL INSTRUMENT PANEL NOT WORKING. YH
POWER TRAINFebruary 1, 1999
GEAR SHIFT MODULE FAILED. YH
SERVICE BRAKES, HYDRAULICFebruary 1, 1999
BRAKES NEEDED REPLACEMENT. YH
SEAT BELTSFebruary 1, 1999
SET BELT MALFUNCTIONS. YH
FUEL SYSTEM, OTHERFebruary 1, 1999
FUEL GAUGE SENDING UNIT FAILED. YH
EQUIPMENTFebruary 1, 1999
CD PLAYER FAILED. *YC
VISIBILITYFebruary 1, 1999
REAR WINDSHIELD WIPER FAILED. YH
FUEL SYSTEM, OTHERFebruary 1, 1999
GAS GAUGE IS IN ACCURATE. YH
SEATSFebruary 1, 1999
A COIL WIRE FOR AUTOMATIC SEAT FAILED. YH
VISIBILITYFebruary 1, 1999
MIRROR MECHANISM FAILED. YH
ELECTRICAL SYSTEMJanuary 17, 1999
CAUGHT FIRE WHILE PARKED AND IDELING....DESTROYED.!
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMJanuary 13, 1999
WHILE DRIVING VEHICLE AT NIGHT, THE ENTIRE ELECTRICAL WIRING SYSTEM WENT OUT, CAUSING VISIBILITY PROBLEMS. COULD NOT READ DASHBOARD PANEL DUE TO ELECTRICAL FAILURE. ALSO, THE SPEEDOMETER DOES NOT WORK. NOT SHOWING CORRECT SPEED/ BELTS ARE OUT OF ALIGNMENT. *AK
STEERINGJanuary 13, 1999
THE BOLT IN THE STEERING COLUMN KEEPS COMING LOOSE, CAUSING THE STEERING WHEEL TO SHAKE VERY BADLY WHILE DRIVING. VEHICLE HAS BEEN TO THE DEALER AND TIGHTEND UP 5 TIMES, AND THE WHOLE COLUMN HAS BEEN REPLACED ONCE. *AK
SERVICE BRAKES, HYDRAULICJanuary 12, 1999
VIBRATING OF FRONT END, FRONT ROTORS AND REAR DRUMS REPLACED AT 11K MILES FOR BEING WARPED. VIBRATING BEGAN AGAIN AT AROUND 21K MILES. SUSPECTED FRONT ROTOR WARPED AGAIN. VIBRATION SO BAD AT HIGH SPEEDS THAT IT ALMOST SHAKES STEERING WHEEL OUT OF HAND. PLAN TO CONTACT DEALER, BUT DOUBT DEALER WILL CORRECT WITHOUT COST DUE TO MANUFACTURER'S WARRANTY ON BRAKES IS ONLY FOR 12K. LOOK AT YOUR LIST OF COMPLAINTS. THIS APPEARS TO BE REOCCURRING PROBLEM. *AK
ENGINE AND ENGINE COOLING,EQUIPMENTJanuary 11, 1999
THE AIR CONDITIONER FAILS TO GENERATE COLD AIR. ALSO, THE PULLEY BELTS WENT OUT. TAKING VEHICLE TO DEALERSHIP TO CHECK. *AK
SERVICE BRAKES, HYDRAULICJanuary 11, 1999
ABS BRAKE PROBLEMS; WHEN APPLYING THE BRAKES UNDER NORMAL DRIVING CONDITIONS, THE PEDAL WAS VIBRATING AS IF THE SYSTEM WAS TRYING TO ENGAGE. THE TRUCK SLOWED DOWN SOMEWHAT, BUT IT DID NOT COME TO A COMPLETE STOP. DRIVER SHIFTED INTO PARK, WHICH SLOWED THE VEHICLE DOWN. THE TRUCK WAS TOWED TO THE DEALERSHIP.
FUEL SYSTEM, OTHERJanuary 11, 1999
FUEL SENDING UNIT FAILED, RECALL WORK PERFORMED HOWEVER CONTINUES TO FAIL AFTER TWO REPLACEMENTS.
SERVICE BRAKES, HYDRAULICJanuary 10, 1999
FRONT AND REAR BRAKE ROTORS HAVE WARPED THREE TIMES AND CONTINUE TO WARP. DEALER WILL NOT ACKNOWLEDGE A PROBLEM. I AM CONCERNED THAT THE PROBLEM WILL ESCALATE CAUSING AN ACCIDENT.
FUEL SYSTEM, GASOLINEJanuary 10, 1999
FUEL SENDING UNIT WAS REPLACED AFTER I GOT STUCK. DEALER WOULD NOT ASSURE ME THAT THE NEW UNIT WOULD SOLVE THE PROBLEM. IT WAS THERE ADVICE THAT I NOT LET THE GAS TANK BELOW 1/4 TANK.
AIR BAGSJanuary 8, 1999
WAS TRAVELING ABOUT 35MPH, WHEN VEHICLE WAS INVOLVED IN AN ACCIDENT WITH ANOTHER VEHICLE. UPON IMPACT WITH THE VEHICLE, THE AIR BAGS DID NOT DEPLOY, NO INJURIES. INSURANCE COMPANY HAD VEHICLE REPAIRED. *AK
FUEL SYSTEM, GASOLINEJanuary 5, 1999
RECALL REMEDY DID NOT SUFFICIENTLY CORRECT THE PROBLEM WHICH HAS REOCCURRED. THE FUEL LEVEL SENDING UNIT IS NOT REGISTERING THE CORRECT LEVELS OF FUEL .ALSO EVERY TIME STOP THERE IS A LAUD GURGLING SOUND COMES FROM THE GAS TANK. RECALL NUMBER 97V-194.002. *AK.ET.
POWER TRAINJanuary 5, 1999
THE TRANSMISSION BEARINGS WENT OUT WHILE DRVING VEHICLE AT APPROX. 40MPH. VEHICLE NOT ABLE TO SHIFT PROPERLY INTO GEAR. WILL BE TAKING VEHICLE TO DEALER.
SERVICE BRAKES, HYDRAULICJanuary 5, 1999
BRAKE PADS AND ROTORS HAVE TO BE REPLACED AFTER EVERY 500 TO 1000 MILES. THEY HAVE BEEN REPLACED ABOUT 10 TIMES. THE BRAKE FEEL LIKE THEY'RE ACTIVATED EVEN WHEN THEY'RE NOT APPLIED. *AK
ELECTRICAL SYSTEMJanuary 4, 1999
COMPLETE LOST OF POWER IN ELECTRICAL SYSTEM
FUEL SYSTEM, GASOLINEDecember 28, 1998
RECALL REPAIR OF THE FUEL GAUGE FAILED, MANY ATTEMPTS HAVE BEEN MADE TO FIX IT. HOWEVER FAILED. FUEL GAUGE SHOWS EMPTY WHEN IN REALITY IT HAS FUEL. (97V194000)
FUEL SYSTEM, GASOLINEDecember 26, 1998
FIRST INCIDENT: FUEL TANK WAS FULL AND NEEDLE WENT TO EMPTY. DEALER REPLACED FUEL SENDING UNIT. SECOND: RAN OUT OF GAS WITH GAUGE AT 1/4 TANK. DEALER REPLACED FUEL SENDING UNIT. THIRD: FUEL GAUGE DROPS TO EMPTY FROM 1/4 TANK AND BOUNCES BACK AND FORTH. DEALER REPLACED FUEL SENDING UNIT. FOURTH: FUEL GAUGE INACURATE. NEEDLE SHOWS DIFFERENT LEVEL WHEN THE SAME AMOUNT OF GAS IS PUT IN. DEALER REPLACED FUEL SENDING UNIT AND FUEL GAUGE CLUSTER. FIFTH: FUEL GAUGE DROPS FROM 1/4 TO EMPTY. SEEKING ARBITRATION.
STEERINGDecember 16, 1998
THE PROBLEM IS A SUDDEN LOSS OF STEERING CONTROL WHEN THE RIGHT WHEELS DRIVE OVER PERIODICALLY SPACED BUMPS IN ROAD (LIKE ROAD REPAIRS) AT 55 MPH. WHOLE VEHICLE SHAKES IN AN INCREASINGLY STRONGER HARMONIC, UNTIL DRIVER BRAKES TO ABOUT 20 MPH. THERE IS NO PROBLEM AT 40 MPH, AND NO PROBLEM WITH ROAD REPAIR THAT ARE NOT PERIODICALLY SPACED. HAS HAPPENED 3 TIMES IN SAME ROAD SECTION, AND THE EFFECT VERIFIED BY AN ENGINEER. JEEP CONTACTED - THEY REFUSED TO TAKE A REPORT (BUT I WILL TRY AGAIN IN WRITING). THIS IS A ROAD HAZARD. WE SPECULATE THE PROBLEM MAY BE IN THE ABS FAULTY SLIP SENSING, DIFFERENTIAL SLIP TRANSMISSION CONTROL, OR STEERING SYSTEM.
ELECTRICAL SYSTEMDecember 14, 1998
WHILE DRIVING THE VEHICLE WILL STALL UNEXPECTEDLY DUE TO A FAULTY WIRING HARNESS WHICH CAUSED THE FUSE TO BLOW OUT. DEALER REPLACED AND REPAIRED THE WIRING HARNESS 3 TIMES. PLEASE PROVIDE FURTHER INFORMATION. *AK
VISIBILITYDecember 6, 1998
I FEEL IT IS NECESSARY TO REPORT AN INCIDENT WITH THE POTENTIAL FOR DEATH. THE REAR WINDOWS IN THIS VEHICLE CAN CLOSE WITH SUCH FORCE THAT IT CAN STRANGLE, DECAPITATE, SUFFOCATE OR COLLAPSE THE AIRWAY OF A CHILD. MY CHILD ALMOST DIED AS A RESULT OF AN INADVERTANT CLOSING OF THE WINDOW WITH THE CHILD'S HEAD STICKING OUT OF THE WINDOW WHILE PARKED. GARAGE DOORS HAVE A SAFETY MECHANISM TO PREVENT CRUSHING OR DEATH, WHY NOT AUTO WINDOWS! I WILL BE FORWARDING MY CONCERNS TO THE DETROIT FREE PRESS. PLEASE RESPOND.
POWER TRAINNovember 28, 1998
INCIDENTS OCCURED WHILE DRIVING IN ABOUT 2-4 INCHES OF SNOW ON CITY STREETS. THE VEHICLE WAS IN FOUR WHEEL DRIVE. WHEN ATTEMPTING TO TURN A CORNER AT INTERSECTIONS THE FRONT WHEELS LOCKED UP AND PLOWED THROUGH THE SNOW. THE VEHICLE COULD NOT BE STEERED, AND I HAD TO COME TO A STOP TO AVOID CRASHING INTO CURB. THIS OCCURED VIRTUALLY EVERY TIME I ATTEMPTED RIGHT OR LEFT TURNS AT INTERSECTIONS IN THE SNOW.
POWER TRAINNovember 17, 1998
WHEN DRIVING FROM 0 MPH TO 40 MPH THERE WAS A VERY LOUD KNOCKING NOISE COMING FROM THE TRANSMISSION, AND THE VEHICLE FELT LIKE IT WAS GOING OUT OF GEAR AND AS IF THE TRANSMISSION WAS ON THE GROUND. THE DEALER REPLACED THE TRANSMISSION, AND THE NEW ONE IS FAILING TOO. *AK
ENGINE AND ENGINE COOLINGNovember 16, 1998
MAKING LEFT TURN OR APPLYING GAS , ENGINE WILL STALL, WHICH COULD RESULT IN AN ACCIDENT.PLEASE ADD MORE INFORMATION. *AK
AIR BAGS,UNKNOWN OR OTHERNovember 14, 1998
THE MAIN PROBLEM IS THAT MY DAUGHTER WAS IN AN ACCIDENT ON NOV. 12, 1998. SHE COLLIDED WITH A G20 VAN. THE VAN HAS A SMALL DENT IN THE DRIVER SIDE DOOR. OUR JEEP IS A WRECK!! WE ARE NOT SURE IF IT IS A TOTAL OR NOT YET. THE FRONT IS GONE. THE CONSOL BETWEEN THE DRIVER AND PASSENGER SEATS IS BENT AND NOT ABLE TO CLOSE. THEREFORE I ASSUME THAT THE INSIDE OF THE FRAME IS BENT. OUR BUMPER WAS IN THE STREET AND IT WAS STYROFOAM. THE AIR BAGS DID NOT DEPLOY!!! MY DAUGHTER, WHO WAS WEARING A SEAT BELT, WAS THROWN FORWARD AND DISLOCATED HER KNEE CAP. I CAN'T BELIEVE THAT THIS CAR FOLDED LIKE THIS. THE GENTLEMAN IN THE OTHER CAR WAS FINE. BY THE LOOKS OF THIS CAR WE ARE LUCKY THAT MY DAUGHTER IS ALIVE! THE OTHER PROBLEM IS THAT THE CAR HAS BEEN REPEATEDLY BROUGHT BACK TO THE DEALER BECAUSE OF MOLD AND MILDEW. THE SEALS IN THE WINDSHIELD AND THE REAR WINDOWS AND UNDER THE CAR HAVE BEEN SEALED OVER AND OVER. THE RUG HAS BEEN REPLACED AND SHAMPOOED OVER AND OVER. THIS CAR IS A LEMON!! THIS CAR IS A LEASE CAR. I HAVE LISTED US AS THE OWNERS BUT ACTUALLY IT IS THE LEASE COMPANY. PLEASE ADVISE ME AS TO WHAT TO DO.
POWER TRAINNovember 12, 1998
THE CAR JUMPED INTO REVERSE AFTER BEING PUT INTO PARK, THEN RAN OVER THE DRIVER. THE VEHICLE RAN INTO A TREE BEFORE STOPPING. DRIVER HAS FRACTURED HIP. DEALER HAS VEHICLE. *AK
UNKNOWN OR OTHERNovember 10, 1998
THERE IS A CLUNKING NOISE IN THE FRONT CHASSIS WHEN THE VEHICLE COMES TO A STOP AND WAS REPORTED TO THE DEALER. THEIR ATTEMPTED FIX WAS FOR THEIR REPAIR SHOP TO 'TURN' THE FRONT ROTORS. THE NOISE REMAINS AND I AM SHOCKED THAT THE LIFE OF MY BRAKE ROTORS WERE SHORTENED AS AN ATTEMPTED FIX. I AM AFRAID TO TAKE MY VEHICLE BACK FOR THAT KIND OF REPAIR. THE TAILGATE WOULD NOT SECURELY LATCH AND WITHOUT A WORKING 'TELL-TALE' DOOR AJAR WARNING INDICATOR, THE EXHAUST SMELL AND RATTELING NOISE WAS AN ALERT TO THE PROBLEM. THE DEALER TELLS ME THE DRIVERS SIDE FRONT OF THE VEHICLE HAS TO BE TAKEN APART FOR THEM TO CORRECT THE LOOSE HINGE PROBLEM ON THE DRIVERS DOOR. I HAVE SERIOUS DOUBTS ABOUT THE REPAIR CAPABILITY OF THIS DEALERS REPAIR SHOP AND THE USEFULLNESS OF THE CHRYSLER WARRANTY. CAN YOU HELP? THERE ARE MORE CONCERNS BUT THESE ARE MOST IMPORTANT AT THIS TIME. THANK YOU FOR LISTENING, /S/ EMORY TANOS
LATCHES/LOCKS/LINKAGESNovember 6, 1998
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THEIR TRUNK LATCH. WHILE DRIVING DOWN THE HIGHWAY, THE TRUNK FLEW OPEN AND THEIR DOG ALMOST FLEW OUT. THE TRUNK LATCH WAS DISCOVERED BROKEN. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERNovember 3, 1998
WHILE DRIVING ABOUT 25 MPH AND COMING TO A STOP VEHICLE WILL CUT OFF. STARTING TO BACK UP AND THE ENGINE CHECK LIGHT WILL COME ON, AND THE VEHICLE WILL CUT OFF. *AK
ENGINE AND ENGINE COOLINGOctober 29, 1998
VEHICLE EXPERIENCES INTERMITTENT ENGINE FAILURE ALMOST RESULTING IN VEHICLE ACCIDENTS DUE TO LACK OF POWER CONTROL.(ATTORNEY FOR CONSUMER).
SUSPENSIONOctober 27, 1998
THE REAR-END WHINES BETWEEN 65-55 MPH AFTER LETTING OFF THE GAS PEDAL. I HAVE HAD THE REAR BEARINGS REPLACED, AS WELL AS 2 NEW REAR-END ASSEMBLIES PUT INTO THE VEHICLE. THE MANUFACTURER HAS BEEN NOTIFIED
ENGINE AND ENGINE COOLINGOctober 27, 1998
ENGINE KNOCKS/FAILS.
FUEL SYSTEM, OTHEROctober 26, 1998
THE VEHICLE RAN OUT OF GAS, WITH THE GAS GAUGE INDICATOR SHOWING A 1/4 TANK OF GAS. NOT SURE IF VEHICLE WAS INCLUDED IN RECALL # 97V194000/97V194001. DID NOT RECEIVE RECALL NOTICE. OWNER WAS TOLD BY FIRESTONE ABOUT RECALL. *AK
FUEL SYSTEM, GASOLINEOctober 21, 1998
VEHICLE LEAKING FUEL DUE TO A CRACK IN FUEL TANK. WHENEVER VEHICLE IS TURNED ON,CAUSING A LARGE AMOUNT OF FUEL TO BE WAISTED FOR POSSIBLE FIRE. *AK
FUEL SYSTEM, GASOLINEOctober 21, 1998
CONSUMER HAS EXPRIENCED PROBLEM WITH LARGE AMOUNT OF FUEL LEAKAGES DUE TO A CRACK IN FUEL TANK. WHENEVER VEHICLE IS TURNED ON, CAUSING A LARGE AMOUNT OF FUEL TO BE WAISTED ON THE GROUND. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. DEALER NOT NOTIFIED AT THIS TIME. *AK
POWER TRAINOctober 21, 1998
VEHICLE HAS NO PROVISION FOR 2ND GEAR HOLD. THE CONCERN HAS BEEN REPORTED TO THE DEALER AND MANUFACTURER. *AK
POWER TRAINOctober 21, 1998
VEHICLE HAS NO SECOND GEAR HOLD ON IT AUTOMATIC TRANSMISSION.
ELECTRICAL SYSTEMOctober 21, 1998
ELECTRICAL SYSTEM/ BATTERY FAILED.
ENGINE AND ENGINE COOLINGOctober 20, 1998
CONSUMER WAS DRIVING AND PARKED THE VEHICLE TO GO INTO THE STORE, AND WHEN TRIED TO START THE VEHICLE UP, THERE WAS NO POWER AT ALL. THE CONSUMER WAS DRIVING BEFORE WHEN LOST ALL POWER, AND THERE WAS NO PRIOR WARNING. THE VEHICLE HAS BEEN IN THE SHOP 2 TIMES, AND THE VEHICLE IS BACK IN THE SHOP. *AK
FUEL SYSTEM, OTHEROctober 19, 1998
RECALL WORK ON THE FUEL SENDING UNIT NOT COMPLETED DUE TO SCHEDULING PROBLEMS WITH DEALERSHIP.
EXTERIOR LIGHTINGOctober 19, 1998
REAR LIGHT BULB FAILED.
VEHICLE SPEED CONTROLOctober 16, 1998
WAS SHIFTING INTO REVERSE WHEN VEHICLE SUDDENLY ACCELERATED BACKWARDS. HAD FOOT ON BRAKES AT TIME & NOT ABLE TO STOP. BEFORE ACCELERATION , A LOUD ROARING (LIKE REVVING) SOUND HEARD. HAD HIT BRICK WALL. TAKEN VEHICLE TO DEALER TO CHECK OUT.*AK
FUEL SYSTEM, OTHEROctober 15, 1998
GAS GAUGE FAILED.
SERVICE BRAKES, HYDRAULICOctober 14, 1998
BRAKES SQUEAK WHENEVER THEY ARE APPLIED. VEHICLE HAS HAD NEW PADS PUT ON THE FRONT AND LUBRICATED THE REAR. THIS CONDITION STILL UNRESOLVED. *AK
FUEL SYSTEM, GASOLINEOctober 14, 1998
CONSUMER COMPLAINED OF A MANUFACTURER'S RECALL REPAIR FAILURE. CONSUMER TOOK VEHICLE TO DEALER TO HAVE FUEL LEVEL SENDING UNIT REPLACED. CURRENTLY, WHENEVER VEHICLE FUEL GAUGE IS USED, IT REGISTERS BETWEEN EMPTY AND 1/8 OF THE TANK. CONSUMER PUT IN 4 GALLONS OF GAS, APPROXIMATELY $5.00 OF FUEL INTO TANK, BUT FUEL GAUGE REGISTERED 1/2 TANK OF GAS. THIS WAS NOT CORRECT. INFORMED DEALER, AND DEALE REPLIED THAT IT WAS NORMAL. *AK
POWER TRAINOctober 12, 1998
VEHICLE WENT INTO REVERSE FROM PARK, WENT BACKWARDS AND CRASHED INTO AHOUSE, RESULTING IN DAMAGE TO BOTH HOUSE AND VEHICLE.
FUEL SYSTEM, OTHEROctober 8, 1998
GAS GAUGE FAILED, REPLACED 3 TIMES BUT CONTINUED TO FAIL, PART RECALLED, HOWEVER DEALER FAILED TO CONTACT OWNER.
SERVICE BRAKES, HYDRAULICSeptember 29, 1998
ORIGINAL ROTORS WARPED AND WERE REPLACED UNDER WARRANTY BY CHRYSLER. REPLACEMENT ROTORS ARE NOW WARPED CAUSING UNSAFE OPERATING CONDITIONS WHEN TRYING TO STOP. I CONSIDER MY DRIVING HABITS AND CONDITIONS TO BE QUITE NORMAL, NO HARD BRAKING, NO RIDING OF BRAKES, NO TRAILER TOWING, AND HILLS.
SERVICE BRAKES, HYDRAULICSeptember 28, 1998
THE DEFECTIVE FRONT BRAKE ROTORS WARPED AT 40,000 MILES WHICH CAUSED THE VEHICLE TO JERK FORWARD, ALMOST RESULTING IN AN ACCIDENT. CURRRENTLY AT THE DEALER. PLEASE PROVIDE DETAILS. *AK
FUEL SYSTEM, OTHERSeptember 28, 1998
RECALL WORK ON THE GAS GAUGE FAILED, CONSUMER WENT IN A TOTAL OF FIVE TIMES FOR THE RECALL WORK TO BE COMPLETED PROPERLY.
POWER TRAINSeptember 25, 1998
VEHICLE JUMPED INTO REVERSE AND ROLLED BACKWARDS WITH NO ONE IN IT. THE VEHICLE CONTINUED TO ROLL WITH LEFT TURNS. DEALER NOT CONTACTED, INSURANCE COMPANY REPAIRED THE VEHICLE. TRANSMISSION PROBLEMS HAS NOT BEEN DETERMINED. *AK
AIR BAGS,SEAT BELTSSeptember 23, 1998
WHILE TRAVELING 45-50 MPH, DRIVER HIT A CAR THAT PULLED OUT IN FRONT OF HIM/HER; NEITHER AIR BAG DEPLOYED NOR DID THE SET BELT CATCH. THE ENGINE CAUGHT FIRE, THE FRAME OF THE VEHICLE WAS BENT AND THERE WAS CONSIDERABLE DAMAGE TO THE FRONT.
FUEL SYSTEM, GASOLINESeptember 21, 1998
VEHICLE IS INCLUDED UNDER RECALL 97V194. THE DEALERSHIP HAS REPAIRED THE FUEL LEVEL SENDING UNIT FOUR TIMES UNDER RECALL AND THE PROBLEM STILL EXISTS. CONSUMER HAS CONTACTED THE MANUFACTURER ABOUT THE PROBLEM. *AK
ENGINE AND ENGINE COOLINGSeptember 21, 1998
DAMPER CRANKSHAFT FAILED CAUSING NOISE IN THE FRONT END.
VISIBILITYSeptember 18, 1998
HOT AIR FROM THE ENGINE COMPARTMENT IS BLOWING INTO THE CAR FROM THE FLOOR VENT ON THE DRIVERS SIDE MAKING THE CAR UNBEARABLY HOT AND CAUSING THE DRIVER TO FEEL FAINT.
POWER TRAINSeptember 14, 1998
CHECK ENGINE LIGHT COMES ON AND THE ENGINE SUDDENLY STOPS. OCCURS AT DIFFERENT SPEEDS. AT HIGH SPEED THE VEHICLE DIES FOR A SECOND AND COMES BACK ON. AT SLOWER SPEEDS, IT DIES AND DOES NOT RESTART. OWNER HAS TRIED TURNING OFF ALL ELECTRICAL COMPONENTS BUT IT NOT SOLVE THE PROBLEM.
STRUCTURESeptember 10, 1998
VEHICLE LEAKS WATER FROM THE RIGHT PASSENGER'S FRONT DOOR, RAIN WATER , CAR WASH WATER, ETC, COMES INTO THE VEHICLE. DEALER HAS REPAIRED THREE TIMES AND THE PROBLEM STILL EXISTS *AK.
FUEL SYSTEM, GASOLINESeptember 10, 1998
RECALL 97V19402//MRN 755// THE RECALL NOTIFICATION WAS RECEIVED AND VEHICLE WAS TAKEN IN FOR REPAIRS ON 25-JUN-98/ 17-JUL-98/ 27-JUL-98, AND AGAIN ON 26-AUG-98, FOR THE SAME REPAIR WORK. A TOTAL OF FOUR SENDING UNITS HAVE BEEN INSTALLED, AND THE VEHICLE IS STILL NOT FIXED. THE PROBLEM STILL EXISTS. *AK
SERVICE BRAKES, HYDRAULICSeptember 9, 1998
WHEN YOU STEP ON THE BRAKES CAR STARTS TO VIBRATE (ONLY HAPPENS ON LOW SPEED BETWEEN 20-40 MPH)
POWER TRAINSeptember 9, 1998
TRANSMISSION FAILURE AND RECALL FOR GAS LINE.
AIR BAGS,SEAT BELTSSeptember 1, 1998
CONSUMER WAS HIT FROM THE REAR AT 75 MPH IN WHICH THE VEHICLE BECAME AIRBORNE THE DRIVER'S OR PASSENGER'S AIR BAGS DID NOT DEPLOY, NOR DID THE SEAT BELTS RETRACT, CAUSING THE OCCUPANTS SERIOUS INJURIES. PLEASE GIVE ANY FURTHER DETAILS. *AK
ENGINE AND ENGINE COOLINGAugust 31, 1998
WHEN VEHICLE IS GOING UPHILL AT ABOUT 65MPH IT STALLS. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK
SERVICE BRAKES, AIRAugust 27, 1998
BRAKE MALFUNCTION. 3 REPLACEMENTS IN 25,000 MILES.
SERVICE BRAKES, HYDRAULICAugust 26, 1998
ROTOR FAILURES.
ENGINE AND ENGINE COOLINGAugust 24, 1998
CRANKSHAFT FAILED.
VEHICLE SPEED CONTROLAugust 24, 1998
TPC SENSOR FAILED.
ELECTRICAL SYSTEMAugust 24, 1998
ALTERNATOR FAILED.
FUEL SYSTEM, OTHERAugust 24, 1998
FUEL TANK SENDING UNIT FAILED PRIOR TO RECALL NOTICE.
FUEL SYSTEM, OTHERAugust 24, 1998
FUEL TANK SENDING UNIT RECALL WORK COMPLETED HOWEVER FAILED DUE TO REPLACEMENT UNIT DEFECTIVE.
SERVICE BRAKES, HYDRAULICAugust 23, 1998
OWNER EXPERIENCED LOSS OF BRAKING ABILITY. DEALER AND COMPANY CLAIM REPEATED WARPED FRONT BRAKE ROTORS CAUSED BY DRIVER AND/OR ENVIRONMENTAL CONDITIONS.
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHERAugust 19, 1998
CONSUMER EXPERIENCING PROBLEM WITH VEHICLE ENGINE SHUTING DOWN INTERMITTENTLY WHILE DRIVING. ALSO, ENGINE CHECK LIGHT COMES ON AS WELL. DEALER NOTIFIED, AND HAS INSPECTED & TESTED THE VEHICLE, AND CANNOT STILL RESOLVE THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULICAugust 19, 1998
FRONT BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES WITHIN THE 25000 MILES OF VEHICLE WEAR. THIS IS NOT CONSIDERED TO BE A NORMAL CONDITION. DEALER IS NOTIFIED, AND PROBLEM IS STILL UNABLE TO BE RESOLVED. *AK
FUEL SYSTEM, OTHERAugust 19, 1998
FUEL INDICATOR FAILURE.
STRUCTURE,LATCHES/LOCKS/LINKAGESAugust 17, 1998
WHEN UNLOCKING THE DOOR WITH THE KEY THE DOOR WILL UNLOCK WITH THE KEY TURNING TO THE UNLOCKED POSITION. BUT WHEN LIFTING THE HANDLE, THE DOOR WILL NOT OPEN. REPAIRED ONCE AND DEALER CANNOT DUPLICATE THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULICAugust 14, 1998
ROTORS FAILED CAUSING EXTREME VIBRATION.
FUEL SYSTEM, OTHERAugust 12, 1998
CONSUMER TOOK VEHICLE FOR RECALL NO. 97V194002, CONCERNING THE GAS GAUGE SENDING UNIT. DEALER CORRECTED PROBLEM, BUT IT RETURNED. *AK
FUEL SYSTEM, OTHERAugust 12, 1998
FUEL GUAGE READ BETWEEN ONE-FOURTH AND ONE-HALF, HOWEVER VEHICLE RAN OUT OF GAS.
SERVICE BRAKES, HYDRAULICAugust 11, 1998
BRAKE ROTORS FAILED PREMATURELY. QCAW
SERVICE BRAKES, HYDRAULICAugust 11, 1998
BRAKE ROTORS AND PADS FAILED.
FUEL SYSTEM, OTHER,EXTERIOR LIGHTINGAugust 10, 1998
VEHICLE RAN OUT OF GAS EVEN THOUGH THE GAS GAUGE INDICATED THAT IT CONTAINED MORE THAN AQUARTER OF GAS. ALSO REAR LAMPS/TAIL LIGHTS MALFUNCTIONED.
SERVICE BRAKES, HYDRAULICAugust 10, 1998
BRAKE ROTORS CONTINUALLY WARPING CAUSING EXTENDED STOPPING DISTANCES.
POWER TRAINAugust 7, 1998
THE REAR BEARINGS WENT BAD, RESULTING IN THE REPLACMENT OF THE REAR AXEL AND REAR END. MANUFACTURER HAS NOT BEEN CONTACTED.
SUSPENSIONAugust 4, 1998
CONSUMER EXPERIENCING PROBLEM WITH FRONT END. WHEN VEHICLE EXCEEDS 65 MPH ON TWO- WHEEL DRIVE AND 45 MPH ON FOUR- WHEEL DRIVE, VEHICLE WOULD VIBRATE. DEALER NOTIFIED, AND HAS INSPECTED VEHICLE ON TWO OCCASIONS. CONDITION CANNOT BE RESOLVED AT THIS TIME. *AK
POWER TRAINAugust 2, 1998
DRIVETRAIN/REAR WHEEL BEARINGS FAILED.
SERVICE BRAKES, HYDRAULICJuly 29, 1998
OWNER RECEIVED RECALL NOTICE A MONTH AGO. CONTACTED DEALER AND WAS TOLD PARTS HAD TO BE ORDERED. PARTS ARE STILL UNAVAILABLE, AND DEALER DOES NOT KNOW WHEN PARTS ARE GOING TO COME IN. RECALL # 97V194002, ABS BRAKES. *AK
FUEL SYSTEM, GASOLINEJuly 24, 1998
RECEIVED RECALL NOTICE 97V194002 & NOTIFIED DEALERSHIP. REPAIRS DONE ON FUEL SENDING UNIT. DROVE VEHICLE & UNIT FAILED. TOOK VEHICLE BACK TO DEALER & ANOTHER UNIT PUT ON. WAS DRIVING VEHICLE & ONCE AGAIN SENDING UNIT FAILED. TOOK IT BACK TO DEALER, AND THAT UNIT REPLACED WITH ANOTHER. THE 3RD SENDING UNIT FAILED ON VEHICLE. *AK
SERVICE BRAKES, HYDRAULICJuly 24, 1998
DEALER HAS REPLACED WARPED FRONT ROTORS FOUR TIMES, AND THE REAR ROTORS HAVE BEEN REPLACED TWICE. MANUFACTURER HAS BEEN NOTIFIED. *AK *SLC
SERVICE BRAKES, HYDRAULICJuly 22, 1998
BRAKES INTERMITTENTLY FAIL WHEN GOING OVER BUMPY SURFACES. (QCAW)
FUEL SYSTEM, OTHERJuly 9, 1998
THE GAS GAUGE SHOWED THAT THE TRUCK HAD A HALF OF A TANK OF GAS WHEN THE TRUCK STOPPED IN THE MIDDLE OF THE HIGHWAY AND WAS HIT BY A TRACTOR TRAILER. CONTACTED THE MANUFACTURER, AND WAS TOLD THEY DIDN'T HAVE PARTS TO FIX TRUCK. RECALL #97V194. *AK
FUEL SYSTEM, OTHERJuly 6, 1998
FUEL SENDING UNIT FAILED PRIOR TO RECALL NOTICE.
PARKING BRAKEJuly 4, 1998
PARKING BRAKE RELEASES ITSELF WITH ANY SLIGHT TOUCH TO THE HANDLE.
STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGSJune 30, 1998
WHEN BRAKES ARE APPLIED THEY WOULD VIBRATE. POWER STEERING BELT NOT WORKING PROPERLY. TOOK TO DEALER & MECHANIC REPAIRED BRAKES & STEERING BELT. WAS GOING UPAN INCLINE & APPLIED BRAKES LIGHTLY. VEHICLE PULLED TO LEFT. EMERGENCY BRAKE FAILED. HIT PHONE POLE. AIR BAGS DID NOT DEPLOY. TAKEN VEHICLE BACK TO DEALER.*AK
FUEL SYSTEM, GASOLINEJune 30, 1998
RECALL # 97V194002 CHRYSLER FUEL LEVEL SENDNG UNIT. OWNER CONTINUES TO EXPERIENCE A PROBLEM WITH RUNNING OUT OF FUEL AFTER HAVING THE UNIT REPLACED UNDER RECALL. *AK
FUEL SYSTEM, OTHERJune 29, 1998
CONSUMER RAN OUT OF GAS WHEN GAS GAUGE SHOWED A QUARTER OF TANK FULL.
VEHICLE SPEED CONTROLJune 25, 1998
WHEN OWNER GOT OUT OF VEHICLE TO UNLOCK HOUSE DOOR WITH THE IGNITION RUNNING, NOT SURE IF VEHICLE WAS IN THE PARKED POSITION, THE VEHICLE REMAINED IN A STILL POSITION FOR A FEW MOMENTS, THEN PROCEEDED TO ROLL FORWARD, PICKED UP SPEED AND WENT THROUGHT THE GARAGE DOOR. CONTINUED TO BUILD UP MORE SPEED GOING THROUGH THE BACK OF THE BACK OF GARAGE UNTIL STOPPING. WITH THE VEHICLE SHOWING THE DRIVE POSITION. CHRYSLER COULD NOT FIND A PROBLEM WITH VEHICLE. *AK
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERJune 24, 1998
HAD CALLED DEALERSHIP AFTER RECEIVING RECALL NOTICE #97V194002, FUEL SENDING UNIT. DEALERSHIP HAD NO PARTS, AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. WOULD CONTACT OWNER WHEN PARTS COME IN. ALSO, GAS GAUGE MALFUNCTIONED, CAUSED VEHICLE TO RUN OUT OF GAS TWICE. *AK
SERVICE BRAKES, HYDRAULICJune 24, 1998
BRAKE ROTORS WARPED CAUSING VIBRATION.
AIR BAGSJune 23, 1998
VEHICLE WAS INVOLVED IN A HEAD- ON COLLISION AT 45 MPH, AND THE AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES. MANUFACTURER HAS BEEN NOTIFIED. *AK
FUEL SYSTEM, OTHERJune 23, 1998
VEHICLE HAS RAN OUT OF GAS ON SEVERAL OCCASIONS. VEHICLE IS ON RECALL, BUT PARTS ARE NOT AVAILABLE. RECALL NO. 97V194002, GAS GAUGE. *AK
POWER TRAINJune 23, 1998
TRANSMISSION PERFORMS POORLY, CAUSING VEHICLE TO LUNGE FORWARD WHEN GEAR IS ENGAGED.
FUEL SYSTEM, OTHERJune 19, 1998
VEHICLE RUNS OUT OF GAS WHEN GAS GAUGE SHOWS IT STILL HAS GASOLINE. HAS VEHICLE AT DEALERSHIP NOW. (97V1940002). *AK *SLC
FUEL SYSTEM, GASOLINEJune 12, 1998
OWNER RECEIVED RECALL NOTICE 97V194.002, FUEL SENDING UNIT IN FEBRUARY. CONTACTED DEALER AND WAS TOLD PARTS HAD TO BE ORDERED, DEALERSHIP STILL DOES NOT HAVE PARTS IN. *AK
SERVICE BRAKES, HYDRAULICJune 10, 1998
3 DIFFERENT INSTANCES THE BRAKES HAVE NOT STOPPED THE CAR IN ANTICIPATED NORMAL DISTANCE, DURING LOW SPEED TRAFFIC LIGHT STOPS OR STOP SIGN IN LOCAL TRAFFIC.
FUEL SYSTEM, GASOLINEJune 10, 1998
GAS GAUGE READS INCORRECTLY. OCCUPANTS STRANDED BECAUSE VEHICLE RAN OUT OF FUEL DUE TO FAULTY GUAGE NOT PROVIDING ACCURATE READINGS.
AIR BAGSJune 8, 1998
CONSUMER WAS IN A CRASH. WHILE DRIVING 35MPH A VEHICLE RAN A RED LIGHT AND BROADSIDED THE DRIVER'S SIDE OF A CHEVROLET PICKUP. DRIVER'S AIR BAG FAILED TO DEPLOY. *AK
SERVICE BRAKES, HYDRAULIC,AIR BAGSJune 5, 1998
WHILE DRIVING IN WET CONDITIONS THE CONSUMER LOST BRAKING POWER, CAUSING VEHICLE TO HIT ANOTHER VEHICLE. AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER DETAILS. *AK
FUEL SYSTEM, GASOLINEJune 5, 1998
FUEL GUAGE FAILURE. VEHICLE RAN OUT OF FUEL IN BUSY INTERSECTION DUE TO FAULTY GUAGE READING.
FUEL SYSTEM, OTHERJune 3, 1998
WHILE DRIVING VEHICLE RAN OUT OF FUEL WITHOUT PRIOR WARNING. CONSUMER HAS CONTACTED THE MANUFACTURER. PLEASE PROVIDE FURTHER DETAILS. *AK
FUEL SYSTEM, OTHERJune 3, 1998
WHEN TRAVELING 60 MPH ON THE HIGHWAY UPON AND ATTEMPTING TO ACCELERATE CONSUMER NOTICED VEHICLE STARTED DECELERATING DUE TO GAS GAUGE INDICATOR WHICH SHOWED MORE FUEL THAN ACTUALLY PRESENT. CONSUMER CONTACTED THE DEALER. DEALER REPLACED PARTS. *AK
SERVICE BRAKES, HYDRAULICJune 3, 1998
WAS TRAVELING 35-45MPH. COMING TO A STOP. APPLIED BRAKES. FELT BRAKES PULSATING UNDER FOOT. VEHICLE KEPT MOVING. GOING DOWN HILL & PUSHED HARDER ON BRAKES. VEHICLE STILL WAS GOING. HAD TO USE EMERGENCY BRAKES TO STOP VEHICLE. TOOK VEHICLE TO DEALER TO HAVE IT CHECKED. *AK
FUEL SYSTEM, GASOLINEJune 3, 1998
FAILURE OF THE FUEL GUAGE SENDING UNIT CAUSES THE GUAGE TO READ OVER 1/4 FULL WHEN IN FACT IT'S EMPTY.
FUEL SYSTEM, GASOLINEJune 1, 1998
FUEL SENDING UNIT FAILURE.
FUEL SYSTEM, GASOLINEMay 29, 1998
RECALL 97V194002; DEALER AND MANUFACTURER CLAIM NOT TO KNOW HOW TO FIX RECALL. *AK
SERVICE BRAKES, HYDRAULIC,PARKING BRAKEMay 28, 1998
BRAKE PROBLEMS; AT 2900 MILES THE DISC ROTORS AND PADS HAD TO BE REPLACED. THE EMERGENCY PARKING BRAKE WAS ALSO ADJUSTED. ABOUT A MONTH LATER, DRIVER WAS INVOLVED IN A CRASH WHEN GOING UPHILL AND APPLYING THE BRAKES. THE WHEELS LOCKED UP, DRIVER HAD NO CONTROL OVER CHEROKEE. JEEP WENT OVER TO THE LEFT SIDE OF THE ROAD, HITTING A TELEPHONE POLE. THIS HAPPENED ON DRY ROAD CONDITIONS. DEALER WOULD NOT LOOK AT JEEP. JEEP HAS BEEN REPAIRED. *AK
SEATSMay 21, 1998
VIBRATIDRIVER SEAT DOES NOT MOVE FOWARD OR REVERSE, SWITCH ELECTRIC SEAT ADJUSTER, REPLACED SWITCH.
TIRESMay 21, 1998
VEHICLE PULLS TO THE RIGHT, ROTATED TIRES.
SEATSMay 21, 1998
DRIVERS SEAT DOES NOT MOVE FOWARD OR REVERSE, SWITCH, ELECTRIC SEAT ADJUSTER TESTED AND REPLACE.
FUEL SYSTEM, GASOLINEMay 21, 1998
FUEL PUMP WENT OUT, LOOSING ALL STEERING, BRAKING AND CONTROL.
POWER TRAINMay 20, 1998
GEAR NOISE WORSENED AFTER FRONT DIFFERENTIAL GEARS WERE REPLACE AT 8,500 MILES. COMPLETE DIFFERENTIAL WAS REPLACED SHORTLY THEREAFTER. NOISE PROBLEM STILL NOT RESOLVED.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHERMay 15, 1998
WHILE DRIVING VEHICLE INTERMITTENTLY STALLED. VEHICLE ALMOST LOST CONTROL.IN ADDITION, GAS GUAGE FAILED, SHOWING WRONG AMOUNT OF FUEL IN THE VEHICLE.
STRUCTUREMay 8, 1998
WHENEVER IT'S RAINING THERE IS A LEAK IN THE FLOOR PAN FROM THE INNER SEAM OF THE PASSENGER'S SIDE OF THE VEHICLE. *AK
SERVICE BRAKES, HYDRAULICMay 6, 1998
DRIVING IN DRY WEATHER CONDITIONS ABOUT 35-40 MPH HAD TO MAKE A PANIC STOP. DEFECT IN BRAKING SYSTEM CAUSED ONLY RIGHT FRONT WHEEL TO LOCK UP, RESULTING IN VEHICLE TWISTING SIDEWAYS AND RUNNING THROUGH AN INTERSECTION. DEALER CANNOT IDENTIFY PROBLEM. *AK
SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEMay 1, 1998
FRONT END MISALIGNMENT/FRONT BRAKE FAILURE/GAS TANK LEAK/ FUEL GAUGE FAILURE.
SERVICE BRAKES, HYDRAULICApril 30, 1998
WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT STOP. DEALER HAS FIXED. *AK
VEHICLE SPEED CONTROLApril 24, 1998
VEHICLE WILL BEGIN TO SURGE WHEN SHIFTING INTO 1ST AND 2ND GEAR, CAUSING THE VEHICLE TO MOVE FORWARD WITHOUT WARNING, DEALER HAS REPLACED THROTTLE CABLE BUT DEFECT IS STILL OCCURRING, CANNOT DETERMINE PROBLEM. *AK
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAINApril 24, 1998
TRANSMISSION/ABS BRAKES/SUSPENSION AND STEERING FAILED.
SERVICE BRAKES, HYDRAULICApril 13, 1998
BRAKE PADS FAILED.
SERVICE BRAKES, HYDRAULICApril 13, 1998
BRAKE ROTORS FAILED.
SUSPENSIONApril 13, 1998
FRONT AXLE FAILED, CAUSING IMPROPER ALIGNMENT AND TIRE FAILURE.
EQUIPMENTApril 13, 1998
C/D PLAYER FAILED.
ENGINE AND ENGINE COOLINGApril 13, 1998
ENGINE FAILURE, CAUSING GAUGE FAILURE.
SEATSApril 13, 1998
SEAT HEATER FAILED.
ENGINE AND ENGINE COOLINGApril 13, 1998
EXHAUST SYSTEM FAILED, EMITTING SMOKE.
SUSPENSIONApril 13, 1998
NOISE IN THE FRONT END DUE TO BEARING FAILURE.
VISIBILITYApril 13, 1998
HEATER BLOWER MOTOR FAILED, CAUSING NOISE.
SUSPENSIONApril 13, 1998
FRONT SHOCKS FAILED.
SUSPENSIONApril 13, 1998
REAR SHOCKS FAILED.
EXTERIOR LIGHTINGApril 13, 1998
SECURITY SWITCH FAILED.
ENGINE AND ENGINE COOLINGApril 13, 1998
THERMOSTAT FAILED, CAUSING LEAKAGE.
ENGINE AND ENGINE COOLINGApril 13, 1998
HOSE CLAMP FAILED CAUSING LEAKING OF COOLANT.
ELECTRICAL SYSTEMApril 13, 1998
HORN FAILED.
STEERINGApril 13, 1998
STEERING WHEEL OFF CENTER CAUSING VEHICLE TO PULL.
POWER TRAINApril 13, 1998
DIFFERENTIAL FAILED CAUSING NOISE.
POWER TRAINApril 13, 1998
DRIVESHAFT FAILED.
ENGINE AND ENGINE COOLINGApril 13, 1998
SERPENTINE BELT FAILED DUE TO PREMATURE WEAR.
STRUCTUREApril 13, 1998
OVERHEAD CONSOLE FAILED CAUSING INSTRUMENT FAILURE.
POWER TRAINApril 13, 1998
TRANSFER CASE FAILED.
FUEL SYSTEM, OTHERApril 13, 1998
GAS GAUGE FAILED. *AK
FUEL SYSTEM, OTHERApril 13, 1998
GAS GAUGE AND FUEL SENDER FAILED CAUSING CONSUMER TO FUN OUT OF GAS WHEN GAUGE READ FULL.
POWER TRAINApril 12, 1998
TRANSMISSION FAILURE.*AK
LATCHES/LOCKS/LINKAGESApril 6, 1998
SAFETY LATCH FOR HOOD FAILED DUE TO CORROSION, CAUSING DAMAGE TO VEHICLE.
SUSPENSIONMarch 25, 1998
VEHICLE WAS LEANING TO THE LEFT SIDE WHILE IN THE GARAGE. MOVED TO LEVEL SURFACE AND THE VEHICLE STILLE DAPPERED TO BE LEANING TO THE LEFT. *AK
SERVICE BRAKES, HYDRAULICMarch 13, 1998
WHEN PEDAL IS DEPRESSED, FEELS LIKE STEPPING ON BRICK & NOTHING HAPPENS TO VEHICLE. THIS CAUSES VEHICLE TO HAVE A LONGER STOPPING DISTANCE BEFORE ABS KICKS IN. TOOK TO DEALER & WAS INFORMED THAT THERE WAS NO PROBLEMS WITH THE BRAKES. *AK
FUEL SYSTEM, OTHERFebruary 24, 1998
WHILE DRIVING THE VEHICLE CUTS OFF DUE TO A FAULTY GAS GAUGE. THE DEALER HAS BEEN NOTIFIED. *AK
PARKING BRAKEFebruary 18, 1998
WENT TO START VEHICLE. THE EMERGENCY BRAKE WAS ON AND VEHICLE BEGAN ROLLING BACKWARDS AND THEN ACCELERATING. IT CRASHED INTO CONSUMER'S HUSBAND'S TRUCK WHICH WAS PARKED IN THE DRIVEWAY, CAUSING EXTENSIVE DAMAGE. *AK
POWER TRAINFebruary 18, 1998
WHEN THE VEHICLE WAS PUT IN DRIVE THE VEHICLE WENT INTO REVERSE. WHEN DRIVER PUT VEHICLE IN PARK, THE VEHICLE LOCKED UP. THE DEALER HAS BEEN NOTIFIED. *AK
FUEL SYSTEM, GASOLINEFebruary 17, 1998
FUEL GAUGE INDICATES MORE GAS THAN WHAT'S ACTUALLY IN THE TANK.
POWER TRAINFebruary 17, 1998
ENGINE SPEED CONTINUES AFTER THE ACCELERATOR PEDAL IS RELEASED, GIVING THE SENSATION THE CRUISE IS ENGAGED. ACCELERATION CONTINUES UNLESS YOU SHIFT INTO NEUTRAL AND APPLY THE BRAKES.
POWER TRAINFebruary 11, 1998
COMMAND TRAC JUMPS INTO NEUTRAL AT 5 MPH WHILE BRAKING FOR STOP SIGN UPON WET SURFACE, GEAR SHIFT SET IN DRIVE AND 4WD STICK WAS SET IN 4WD.
SERVICE BRAKES, HYDRAULICFebruary 9, 1998
WHILE DRIVING DOWNHILL ABOUT 15 MPH, WITH FOOT ON BRAKE PEDAL AND DEPRESSING THE BRAKE PEDAL MORE COMING TO A STOP SIGN, THE PEDAL WENT TO THE FLOOR AND THERE WAS NO BREAKING ABILITY AT ALL. CONSUMER MADE A SHARP RIGHT TURN AND VEHICLE FLIPPED OVER. THE VEHICLE IS BEING REPAIRED. PLEASE DESCRIBE DETAILS. *AK
STRUCTUREFebruary 8, 1998
WATER PUDDLES ON THE FRONT PASSENGER SIDE FLOOR.
ELECTRICAL SYSTEMFebruary 5, 1998
ENGINE STOPS WITHOUT COMMAND AT SPEEDS UP TO 65 MPH. DIAGNOSTICS REVEALED AN APPARENT LOSS OF IGNITION RUN TO ENGINE'S COMPUTER.
FUEL SYSTEM, OTHERFebruary 3, 1998
GAS GAUGE MALFUNCTIONED; FAILED TO INDICATE THAT VEHICLE HAD LESS THAN A QUARTER TANK OF GAS WAS EMPTY OF GAS WHILE THE GAS GAUGE INDICATED THAT THERE WAS ENOUGH GAS, CAUSING VEHICLE TO STALL. *AK
ELECTRICAL SYSTEMFebruary 1, 1998
ELECTRICAL SYSTEM FAILED. *YC
FUEL SYSTEM, OTHERJanuary 30, 1998
FUEL SENDING UNIT FAILED CAUSING CONSUMER TO RUN OUT OF GAS, GAUGE READINGS WERE INACCURATE.
FUEL SYSTEM, OTHERJanuary 29, 1998
THE GAS GAUGE READ THAT THERE WAS GAS IN VEHICLE, BUT THE VEHICLE RAN OUT OF GAS. DEALER REPLACED GAUGE. *AK
AIR BAGSJanuary 28, 1998
DEFECTIVE AIR BAG SENSOR MODULE. *AK
FUEL SYSTEM, GASOLINEJanuary 28, 1998
VEHICLE RAN OUT OF FUEL WITH FUEL GAUGE INDICATING MORE THAN 1/4 TANK REMAINING AND LOW FUEL INDICATOR DID NOT ILLUMINATE.
POWER TRAINJanuary 27, 1998
SEVERE DRIVELINE VIBRATION DURING ACCELERATION AND HIGHWAY SPEEDS.
POWER TRAINJanuary 22, 1998
RECALL REPAIRS WERE NOT MADE BY DEALER.
SUSPENSION,SEAT BELTSJanuary 21, 1998
WHILE DRIVING 60 MPH AND THE OCCUPANT WAS IN A SEATBELT EXPERIENCED A ROLLOVER ACCIDENT, IN WHICH THE SEATBELT UNLATCHED AND THE OCCUPANT WAS EJECTED OUT OF THE VEHICLE. *AK
FUEL SYSTEM, GASOLINEJanuary 20, 1998
FUEL LEAKS HEAVILY WHEN FUEL TANK IS FILLED AT STATION AND FOR NEXT 10-15 MINUTES. *AK
POWER TRAINJanuary 20, 1998
DRIVETRAIN FAILURE.
POWER TRAINJanuary 20, 1998
DRIVETRAIN FAILURE.
STEERING,FUEL SYSTEM, GASOLINEJanuary 20, 1998
VEHICLE PULLS TO THE LEFT WHEN DRIVEN ABOVE 25 MILES PER HOUR. THE POWER STEERING PUMP LEAKED FLUID AND THE FUEL GAUGE IS INOPERABLE (EVEN AFTER REPAIR).
ENGINE AND ENGINE COOLINGJanuary 17, 1998
THERMOSTAT STUCK, CAUSING ENGINE TO OVERHEAT, SHORT BLOCK ASSEMBLY REPLACED. PROBLEM RESULTED IN HARMONIC/VIBRATION PROBLEMS.
UNKNOWN OR OTHERJanuary 17, 1998
CHECK ENGINE LIGHT CAME ON/OFF.
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHERJanuary 17, 1998
BRAKES REPLACED.
SERVICE BRAKES, HYDRAULICJanuary 17, 1998
BRAKE ROTORS REPLACED.
FUEL SYSTEM, GASOLINEJanuary 13, 1998
WHILE TRAVELING 70 MPH IN HIGH SPEED LANE IN HEAVY TRAFFIC VEHICLE STALLED DUE TO FUEL PUMP OVERHEATING. DEALER REPLACED FUEL PUMP AND PROBLEM STOPPED. *AK
VEHICLE SPEED CONTROLJanuary 13, 1998
VEHICLE EXPERIENCED SUDDEN ACCELERATION, CAUSING A COLLISION.
TIRESJanuary 13, 1998
DESIGN OF TRUCK MAKES IT IMPOSSIBLE TO USE TIRE CHAIN DURING INCLIMATE WEATHER IF YOU HAVE TIRE LARGER THAN P215/70R15.
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINEJanuary 9, 1998
SIX DAYS AFTER FUEL GAUGE REPAIR THE STRAP HOLDING THE TANK BROKE ALLOWING TANK TO DANGLE. BRAKE FAILURE AND STEERING MALFUNCTION.
POWER TRAINJanuary 5, 1998
DRIVER WAS PINNED BETWEEN VEHICLE AND VEHICLE BEING DRIVEN. VEHICLE JUMPS OUT OF GEAR IF GEAR IS SHIFTED FROM REVERSE TO PARK AND IS NOT PUSHED FORWARD TO ITS LIMIT. THE LEVER INDICATES THAT IT IS IN PARK.
STEERINGDecember 26, 1997
VEHICLE ANTI-THEFT SYSTEM WILL NOT FUNCTION AND THE INTERIOR LIGHTS WILL NOT SHUT OFF, CAUSING THE BATTERY TO RUN DOWN.
SERVICE BRAKES, AIRDecember 23, 1997
MALFUNCTIONING CALIPERS CAUSE ROTORS TO HEAT EXCESSIVELY AND WARP, RESULTINGIN SEVERE FRONT END SHAKING AND PULLING WHEN BRAKING AT HIGH SPEEDS.
FUEL SYSTEM, OTHERDecember 22, 1997
RECALL # 97V194000 MFR 755; CONSUMER STATES WHEN TRAVELING THE VEHICLE CUT OFF DUE TO THE FUEL GAUGE WHICH INDICATED MORE FUEL THAT WAS ACTUALLY PRESENT. CONSUMER HAS CONTACTED THE DEALER, DEALER STATES PARTS NOT IN . *AK
FUEL SYSTEM, OTHERDecember 19, 1997
DEFECTIVE GAS GAUGE: GAS GAUGE STATES VEHICLE HAS 1/4 TANK OF GAS AFTER FILLING UP GAS TANK. *AK
FUEL SYSTEM, OTHERDecember 15, 1997
GAS GAUGE DOESN'T REGISTER AND THE TRUCK RAN OUT OF GAS. IT APPEARS ON THE GAUGE TO BE MORE GAS IN THE TRUCK THAN WHAT REALLY IN THE TRUCK. IT APPEARS THAT REPLACEMENT PART IS ALSO FAILING. *AK
POWER TRAINDecember 5, 1997
THE FRONT DRIVESHAFT WAS CRACKED & THE HEAT FROM THE CRACKED DRIVESHAFT CAUSED MELTING OF OIL SHIELD. COULD NOT FIND WHAT CAUSED PROBLEM. HAS INTERMITTENT VIBRATION. PARTS ON NAT'IONAL BACK ORDER.*AK
FUEL SYSTEM, GASOLINENovember 28, 1997
FUEL ASSEMBLY LEADING TO FUEL TANK WAS DISCONNECTED FROM FUEL TANK CAUSING FUEL TO GO IN TANK BUT ALLOWED FUEL TO OVERFLOW FROM TOP OF TANK.
POWER TRAINNovember 26, 1997
VECHILE WAS RUNNING IN PARK POSITION, APPROXIMATELY 1 MINUTE AFTER , VEHICLE WAS IN REVERSE, MOVING EVERY QUICKLY. CONSUMER RAN AFTER VEHICLE, TRIED TO JUMP INTO VEHICLE, FELL DOWN, HIT HEAD, COULD NOT STOP, ENDED UP HITTING ANOTHER VEHICLE. *AK
FUEL SYSTEM, OTHERNovember 25, 1997
DRIVER RAN OUT OF GAS BECAUSE SENSOR FOR THE GAS TANK SHOWS THAT THERE IS A QUARTER TANK, WHEN IN FACT THE TANK IS EMPTY. DEALER IS AWARE OF PROBLEM. *AK DEALER STATED THAT THEY RECEIVED A BULLETIN REGARDING THE PROBLEM, CONSUMER IS ANGRY THAT HE HAS NOT RECEIVED ANY NOTICE REGARDING THE PROBLEM. *SLC
FUEL SYSTEM, OTHERNovember 25, 1997
VEHICLE RAN OUT OF GAS IN SPITE OF FACT THAT GAS GAUGE SHOWED ONE QUARTER TANK. *AK
FUEL SYSTEM, OTHERNovember 21, 1997
VEHICLE STALLED IN MIDDLE OF A BUSY INTERSTATE AND THEN STOPPED ALTOGETHER DUE TO LACK OF GAS. HOWEVER, GAS GAUGE SHOWED 1/4 OF A TANK OF GAS. DRIVER WAS ABLE TO COAST, OVER TWO LANES OF VERY FAST TRAFFIC, TO THE MEDIAN WALL. *AK
FUEL SYSTEM, OTHERNovember 21, 1997
FUEL LEVEL SENDING UNIT FAILURE.
FUEL SYSTEM, OTHERNovember 18, 1997
GAS GAUGE FAILURE; GAS GAUGE SHOWED 1/4 OF A TANK WHEN IN REALITY, IT WAS EMPTY WHILE DRIVING ON HIGHWAY. *AK
FUEL SYSTEM, OTHERNovember 13, 1997
GAS GAUGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL, CAUSING THE VEHICLE TO RUN OUT OF GAS. *AK *SLC
FUEL SYSTEM, GASOLINENovember 10, 1997
THE FAULTY GAS GAUGE INDICTATOR; HAD LESS FUEL THAN IT ACTUALLY STATED WHICH CAUSED THE VEHICLE TO STALL. *AK DEALER REPLACED THE SENDING UNIT. *SLC
FUEL SYSTEM, GASOLINENovember 10, 1997
WHEN DRIVING VEHICLE, LOST POWER BECAUSE GAS GAUGE STATED THAT THERE WAS QUARTER OF A TANK LEFT, BUT THERE WAS NOT. ROAD SIDE ASSISTANCE HAD TO COME OUT TO STRANDED VEHICLE. TOLD CONSUMER THAT THIS MODEL HAS A FUEL SENSOR PROBLEM. THIS DEFECT CAN RESULT IN AN ACCIDENT IF IT WAS TO LOSE POWER IN HEAVY TRAFFIC. *AK REPAIRS COMPLETE DUE TO RECALL 97V194. *SLC
FUEL SYSTEM, OTHERNovember 4, 1997
DP97003, FAULTY GAS GAUGE INDICATOR; GAS GAUGE SHOWED 1/8 OF A TANK WHEN THE TANK WAS ACTUALLY EMPTY, CAUSING OWNER TO RUN OUT OF GAS ON HIGHWAY. NEXT TIME GAS INDICATOR SHOWED 3/8 OF A TANK WHEN IN FACT IT WAS EMPTY. THIS HAPPENED ON OCTOBER 28, 1997. DEALER IS AWARE OF PROBLEM, BUT PROBLEM HAS NOT BEEN CORRECTED. *AK *SLC
FUEL SYSTEM, OTHERNovember 3, 1997
THE DEFECTIVE GAS GAUGE SENSOR CAUSES THE INDICATOR TO READ MORE FUEL THAN IT ACTUAL HAS, CAUSING THE VEHICLE TO STALL WHICH ALMOST CAUSED AN ACCIDENT. *AK
FUEL SYSTEM, OTHEROctober 27, 1997
FUEL LEVEL TANK SENSOR (SENDER) UNIT FAILED RESULTING IN GAUGE FAILURE.
FUEL SYSTEM, OTHEROctober 24, 1997
CONSUMER WAS ABOUT 4 MILES AT 40 MPH NOTICED VEHICLE WAS NOT MOVING, ENGINE WAS STILL ON. TURNED OFF, AND AFTER 3 MINUTES STARTED TO MOVE AGAIN. DROVE APRROXIMATELY 1 MILE. CALLED DEALERSHIP, SAID NOTHING WRONG WITH GAS LEVEL, FUEL SENDING UNIT WAS NOT WORKING AND FUEL WAS NOT GOING INTO MOTOR. BUT THERE WAS GAS IN TANK, REPLACED FUEL SENDING UNIT. *AK CONSUMER STATES THIS CAUSED HER LOSS OF TIME, APPOINTMENT AND MONEY, AND A SAFETY HAZARD. *SLC
FUEL SYSTEM, OTHEROctober 21, 1997
THE VEHICLE'S GAS GAUGE READS WRONG. OWNER RAN OUT OF GAS IN THE INTERSECTION. DEALER HAS NO REMEDY. *AK
SERVICE BRAKES, HYDRAULICOctober 21, 1997
CONSUMER WAS DRIVING APPROX. 20-25 MPH WHEN APPLIED THE BRAKES ON A SLIGHT DECLINE THE BRAKES WENT TO THE FLOOR. VEHICLE TIPPED OVER AND SLID TWO CAR LENGHTS, THEN HIT THE LIP OF A DRIVEWAY/ROCKS A TREE, AND BEGAN ROLLING OVER. *AK
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTUREOctober 21, 1997
EXHAUST PIPE BENT & RUBBED AGAINST THE PLASTIC GAS TANK WHICH CAUSED A HOLE THAT ALLOWED A LEAK. TOOK TO DEALER & WAS INFORMED OWNER NEEDS METAL PIECE BETWEEN TANK & EXHAUST. MANUFACTURER NOT TAKING RESPONSIBILITY OF FINANCIAL REPLACEMENT. *AK CONSUMER WAS NEVER MADE AWARE OF THE SKIP PLATE OPTION, REQUESTING REIMBURSMENT. TRANSMISSION HAS A PAUSE WHEN UPSHIFTING FROM 2 TO 3, WHEN IN 4WD, THE LEFT WHEEL GRINDS WHEN TURNING. THE RIGHT FRONT POWER LOCK MADE A GRINDING NOISE WHEN POWER DOOR LOCKS WERE ACTUATED, DEALER INSTALLED NEW DOOR LATCH ASSEMBLY. STEERING WHEEL WAS NOT CENTERED, CAUSING VEHICLE TO DRIFT TO THE LEFT WHILE DRIVING. *SLC
FUEL SYSTEM, OTHEROctober 20, 1997
WHEN TRAVELING ON A NUMBER OF OCCASIONS THE VEHICLE CUTS OFF DUE THE FAULTY GAS INDICATOR WHICH READS THE VEHICLE HAS FUEL, DA97-003. DEALER HAS YET TO REPLACE ANY PARTS. *AK
FUEL SYSTEM, OTHEROctober 20, 1997
FUEL GAUGE INDICATED APPROXIMATELY 1/4 TANK WHEN TANK WAS EMPTY.
AIR BAGSOctober 16, 1997
WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED SEVERAL FRONTAL IMPACTS, AND THE DEFECTIVE DRIVER AND PASSENGER AIRBAG SYSTEM IS INOPERATIVE WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. MANUFACTURER STATES THE VEHCILE WAS INVOLVED IN UNDERCARRIAGE ACCIDENT. *AK
VEHICLE SPEED CONTROLOctober 15, 1997
WHILE DRIVING AT 15 MPH THE VEHICLE JERKED FORWARD AND SPED UP, CAUSING THE VEHICLE TO ROLL OVER, AND BRAKING SYSTEM DID NOT WORK. THIS HAPPEN TWICE. *AK
FUEL SYSTEM, OTHEROctober 15, 1997
FUEL TANK: FAULTY GAS GAUGE. DRIVING ON HIGHWAY AND THE VEHICLE JUST DIED IN THE FAST LANE WITH NO WARNING . THERE WAS NO GAS IN THE VEHICLE, IT WAS READING BETWEEN 1/4 AND 1/2 TANK. *AK
POWER TRAINOctober 15, 1997
VEHICLE DOES NOT SHIFT PROPERLY, ALMOST RESULTED IN A COLLISION DUE TO IMPROPER SHIFTING.
POWER TRAINOctober 14, 1997
TRANSMISSION FAILED.
FUEL SYSTEM, OTHEROctober 9, 1997
GAS GAUGE REGISTERS APPROXIMATELY 1/3 TANK WHEN THE CAR IS TOTALLY OUT OF GAS.
FUEL SYSTEM, OTHEROctober 7, 1997
VEHICLE CONTINUES TO RUN OUT OF GAS BECAUSE OF GAS GAUGE FAILURE. *AK
AIR BAGSOctober 7, 1997
RECEIVED RECALL NOTICE (#97V08000), CALLED DEALER. TOOK VEHICLEIN FOR REPAIRS. LATER, PICKED VEHICLE UP. NOTICD THERE WAS NO HORN & NO DRIVER'S SIDE AIR BAG. DEALER SAID HAD NO PARTS & MFGR SAID DOES NOT KNOW WHEN PARTS WILL BE AVAILABLE OR IN STOCK. *AK
AIR BAGSOctober 7, 1997
WAS MAKING A LEFT TURN ONTO THE FREEWAY; ANOTHER VEHICLE RAN A RED LIGHT; THEN HIT FRONT OF JEEP WHICH WENT INTO A SPIN; IT JUMPED A CURB & KNOCKED DOWN 1 POLE. UPON IMPACT WITH POLE, THE AIR BAGS NEVER DEPLOYED. DRIVER SUFFERED SOME INJURIES. *AK
FUEL SYSTEM, GASOLINEOctober 7, 1997
FUEL GAUGE WOULD BE SHOWING FUEL IN VEHICLE WHEN VEHICLE RUNS OUT OF GAS. HAD VEHICLE TOWED TO DEALER & WAS INFORMED THAT MANUFACTURER KNOWS ABOUT PROBLEM. *AK WHILE DRIVING, VEHICLE STALLED DUE TO RUNNING OUT OF GAS, THE FUEL GAUGE LISTED THAT THE VEHICLE HAD MORE THAN 1/4 TANK LEFT. *SLC
FUEL SYSTEM, OTHEROctober 7, 1997
DRIVING 65MPH WHEN VEHICLE STARTED TO HESITATE & STALLED ON HIGHWAY IN THE MIDDLE LANE & HAD COASTED TO SIDE OF ROAD. NOTICED GAUGE SHOWING 1/4 TANK OF GAS. TOW DRIVER SAID VEHICLE WAS OUT OF GAS. *AK *SLC
AIR BAGSOctober 6, 1997
RECEIVED RECALL NOTICE (#97V08000). CALLED DEALER 3 OR 4 TIMES TO SET UP APPOINTMENT. INFORMED THEY CAN DO THE WORK. NO PARTS. *AK
FUEL SYSTEM, OTHEROctober 6, 1997
FUEL TANK SENDING UNIT FAILED.
POWER TRAINOctober 4, 1997
VEHICLE DOES NOT DECELERATE PROPERLY. AT HIGH SPEEDS, 40-60 MPH, REMOVING FOOT FROM GAS PEDAL DOES NOT ALWAYS CAUSE THE VEHICLE TO DECELERATE OR SLOW DOWN. *AK
FUEL SYSTEM, OTHEROctober 1, 1997
GAS GAUGE READS INACCURATELY THE FUEL AMOUNT, AND HAS CAUSED VEHICLE TO RUN OUT OF GAS WHIEL SHOWING 1/4 TO 1/2 A TANK. *AK
FUEL SYSTEM, OTHERSeptember 30, 1997
GAS TANK GAUGE DOES NOT REGISTER PROPERLY THE LEVELS OF FUEL THAT IS IN THE TANK, CAUSING THE VEHICLE TO RUN OUT OF GAS ON THE EXPRESSWAY. *AK
FUEL SYSTEM, OTHERSeptember 30, 1997
GAS GAUGE INDICATOR FAILED, SHOWING 1/4 TANK WHILE TANK WAS EMPTY.
FUEL SYSTEM, OTHERSeptember 30, 1997
GAS GAUGE SHOWED 1/4 TANK OF GAS WHILE IT WAS EMPTY.
ENGINE AND ENGINE COOLINGSeptember 30, 1997
WHILE TRAVELING AT 33MPH, VEHICLE SUDDENLY ACCELERATED, SPUN OUT OF CONTROL AND ROLLED OVER TWICE BEFORE BEING STOPPED BY SOME SMALL EVERGREEN TREE.
VEHICLE SPEED CONTROLSeptember 30, 1997
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN VEHICLE ROLL OVER AND COLLISION.
POWER TRAINSeptember 25, 1997
VEHICLE IN PARK POSITION WHEN STARTED; LEFT BUT PULLED BACK TO DRIVEWAY; LEFT VEHICLE IDLING; HEARD A SOUND LIKE VEHICLE SHIFTING, VEHICLE MOVING BACKWARDS. DRIVER'S DOOR TORE OFF & VEHICLE WENT DOWN DRIVEWAY & HIT GARDNER'S TRAILER. OWNER JUMPED IN & PUT VEHICLE'S BRAKES ON; VEHICLE STILL IN PARK POSITION. MANUFACTURER'S INVESTIGATOR CAME & COULD NOT DUPLICATE PROBLEM. *AK
FUEL SYSTEM, GASOLINESeptember 18, 1997
THE FUEL GUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL, CAUSING THE VEHICLE TO RUN OUT OF GAS ON THE HIGHWAY. PLEASE GIVE ANY FURTHER DETAILS. *AK
AIR BAGSSeptember 16, 1997
OWNER HIT ANOTHER CAR FACE ON AND THE AIR BAG DIDN'T DEPLOY. *AK
FUEL SYSTEM, GASOLINESeptember 16, 1997
FUEL SENDING UNIT FAILED. *AK
FUEL SYSTEM, OTHERSeptember 16, 1997
FUEL GAUGE FAILED.
FUEL SYSTEM, OTHERSeptember 15, 1997
DP97-003. VEHICLE HAS EXPERIENCED PROBLEMS WITH GAS GAUGE . GAUGE READS THAT THERE IS STILL FUEL IN TANK WHEN THERE IS NOT. *AK
FUEL SYSTEM, OTHERSeptember 15, 1997
GAS GAUGE FALSELY READS THE AMOUNT OF GAS IN THE VEHICLE, CAUSING THE VEHICLE TO RUN OUT OF GAS. DEALER WILL REPLACE THE FAULTY PART. *AK
FUEL SYSTEM, OTHER,STRUCTURE,ELECTRICAL SYSTEMSeptember 15, 1997
THE GAS GUAGE FAILED ON TWO SEPARATE OCCASIONS WHILE DRIVING. VEHICLE LOST POWER/STALLED. ALSO, HORN FAILED, AND VEHICLE HAS TWO LEAKS IN THE BODY OF THE VEHICLE. *AK
FUEL SYSTEM, OTHERSeptember 14, 1997
GAS GAUGE READS 1/4 TANK WHEN CAR RUNS OUT OF GAS.
UNKNOWN OR OTHERSeptember 14, 1997
LOW FUEL LIGHT FAILED.
FUEL SYSTEM, OTHERSeptember 12, 1997
GAS GAUGE FAILED, ALLOWING VEHICLE TO RUN OUT OF GAS.
FUEL SYSTEM, OTHERSeptember 12, 1997
FUEL GAUGE FAILED, ALLOWING VEHICLE TO RUN OUT OF GAS.
POWER TRAINSeptember 12, 1997
VEHICLE WILL NOT ALWAYS START IN PARK POSITION, CONSUMER SOMETIMES HAS TO SHIFT TO NEUTRAL POSITION IN ORDER TO START VEHICLE.
FUEL SYSTEM, GASOLINESeptember 10, 1997
THE FUEL GAUGE READS 1/4 FULL WHEN THE TANK IS ACTUALLY EMPTY. THIS INCIDENT ALMOST CAUSED A CRASH. A NEW SENDER UNIT HAS BEEN INSTALLED BY DEALERSHIP. *YD
FUEL SYSTEM, OTHERSeptember 9, 1997
DP97-003, WHILE DRIVING AND HAD A QUARTER TANK OF GAS, THE VEHICLE STALLED ON A HIGHWAY DUE TO A DEFECTIVE GAS GAUGE WHICH COULD HAVE RESULTED IN AN ACCIDENT. *AK
FUEL SYSTEM, OTHERSeptember 9, 1997
WHEN TRAVELING THE VEHICLE SHUT DOWN DUE THE GAS INDICATOR WHICH LISTED THE VEHICLE HAD A QUARTER OF A TANK OFGAS WHEN THERE WAS NO GAS IN THE VEHICLE. CONSUMER HAS CONTACTED THE DEALER. *AK
FUEL SYSTEM, OTHERSeptember 9, 1997
GAS GUAGE INACCURATELY READS THE AMOUNT OF GAS IN VEHICLE, CAUSING THE VEHICLE TO RUN OUT OF GAS. DEALER HAS BEEN CONTACTED. PARTS ARE ON BACK ORDER. *AK
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHERSeptember 8, 1997
WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE JUST CUTS OFF WITHOUT ANY WARNING. *AK THR GAS GAUGE WAS INOPERATIVE. *YH
FUEL SYSTEM, GASOLINESeptember 8, 1997
WHEN DRIVING AT HIGHWAY SPEED THE VEHICLE CUTS OFF DUE TO THE FUEL GAUGE WHICH INDICATED THE VEHICLE HAD HALF A TANK OF FUEL WHICH NEARLY CAUSED AN ACCIDENT, CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE ANY PARTS. *AK
FUEL SYSTEM, OTHERSeptember 8, 1997
FUEL GAUGE FAILED, REGISTERS 1/3 FUEL WHEN IT IS EMPTY.
EXTERIOR LIGHTINGSeptember 8, 1997
BOTH HEADLIGHTS FAILED.
FUEL SYSTEM, OTHERSeptember 3, 1997
DP97-003, THE DEFECTIVE GAS GAUGE INDICATORS MAKE THE VEHICLE APPEAR THAT GAS TANK HAS MORE GAS THAN ACTUALLY IN THE TANK WHICH COULD CAUSE VEHICLE TO STALL OR CAUSE AN ACCIDENT. *AK *SLC
FUEL SYSTEM, OTHERSeptember 2, 1997
THAT THE GAS GAUGE INDICATOR INACCURATELY READS THE AMOUNT OF FUEL IN TANK, CAUSING THE VEHICLE TO CUT OFF. *AK *JB
FUEL SYSTEM, OTHERSeptember 2, 1997
GAS GAUGE INACCURATELY READS THE AMOUNT OF GAS IN VEHICLE, CAUSING THE VEHICLE TO RUN OUT OF GAS AND CUT OFF. *AK
FUEL SYSTEM, OTHERAugust 29, 1997
FUEL: DRIVING ON EXPRESSWAY APPROXIAMTELY 55MPH AND VEHICLE STARTED SLOWING DOWN , PRESSED FOOT HARDER ON GAS PEDAL VEHICLE CONTINUED TO SLOW DOWN FINALLY GOT TO CURB. HAD VEHICLE TOWED AND WAS TOLD THE GAS GAUGE WAS BROKEN AND WAS OUT OF GAS. *AK
FUEL SYSTEM, OTHERAugust 29, 1997
DP97-003; DEFECTIVE GAS GAUGE INDICATOR CAN MAKE IT APPEAR THAT THE GAS TANK HAS MORE GAS THAN ACTUALLY IS IN THE TANK, WHICH CAN CAUSE A ACCIDENT IF THE VEHICLE WAS TO STALL. *AK
FUEL SYSTEM, OTHERAugust 29, 1997
DP97-003; THE DEFECTIVE GAS GAUGE INDICATOR WAS CAUSED BY A FAULTY FUEL PUMP SENDING UNIT, CAUSING INCORRECT INFORMATION IN GAS INDICATOR WHICH CAN CAUSE THE VEHICLE TO STALL. *AK
FUEL SYSTEM, OTHERAugust 29, 1997
THE GAS GUAGE ON VEHICLE FALSELY READS THE AMOUNT OF GAS THAT IS IN THE VEHICLE. THE DEALER TOLD OWNER THAT THERE WAS A PROBLEM WITH THESE VEHICLES . DEALER ADVISED THE OWNER THAT THEY ARE TRYING TO GET PARTS FROM THE MANUFACTURER. *AK
FUEL SYSTEM, OTHERAugust 29, 1997
FUEL GAUGE INDICATED A QUARTER OF A TANK FULL WHEN VEHICLE RAN OUT OF FUEL ON SIX DIFFERENT OCCASSIONS.
FUEL SYSTEM, OTHERAugust 28, 1997
ENGINE STALLED BECAUSE VEHICLE GAS GAUGE READ WRONG. DEALER FIXED GAUGE. *AK
FUEL SYSTEM, OTHERAugust 28, 1997
CONSUMER EXPRIENCED FALSE INDICATIONS OF GAS GAUGE TWICE. SHE PURCHASED VEHICLE JANUARY 1997, AND ON AUG. 19-97, SHE RAN OUT OF GAS WHEN INDICATOR SHOWED APPROXIMATELY ONE-EIGHTH FULL. AGAIN ON AUG. 25/97, THE INDICATOR SHOWED ONE-FOURTH FULL. THE JEEP SHUT DOWN ON FREEWAY. CONSUMER WAITED 15 MINUTES JEEP STARTED, PULLED TO THE SIDE OF ROAD AND SHUT DOWN AGAIN. THEY PUT 2-5DOLLARS OF GAS IN JEEP, DROVE TO GAS STATION. JEEP TOOK ONLY $10.00 OF GAS AND STARTED TO SPILL OUT OF TANK. THE INDICATOR SHOWED HALF-FULL. THE NEXT DAY SHE DROVE TO GAS STATION, TANK TOOK $25.00 MORE AND INDICATOR SHOWED FULL. *AK *SLC
FUEL SYSTEM, OTHERAugust 28, 1997
THE DEFECTIVE SENSOR IN THE FUEL TANK CAUSED TO HAVE A FAULTY GAS GAUGE INDICTOR TO APPEAR. THE GAS TANK HAS MORE GAS THAN IS ACTUALLY IN THE TANK, RESULTING IN STALLING ON THE HIGHWAY. *AK
FUEL SYSTEM, OTHERAugust 28, 1997
CONSUMER STATES THAT EVEN THOUGH THE GAS INDICATOR INDICATES THAT FUEL IS IN TANK, TANK IS ACTUALLY EMPTY. THIS HAS CAUSED DRIVER TO RUN OUT OF FUEL TWICE IN A PERIOD OF ONE MONTH. *AK
FUEL SYSTEM, OTHERAugust 28, 1997
THE GAS GAUGE REGISTERS A QUARTER FULL, AND THE COMPUTER REGISTERS THAT THERE IS APPROXIMATELY 63 MILES LEFT BEFORE RUNNING OUT OF GAS. THE FUEL TANK SENDING UNIT HAS BEEN REPLACED. *AK
FUEL SYSTEM, OTHERAugust 28, 1997
THE GAS GAUGE READS INACCURATELY, CAUSING THE VEHICLE TO RUN OUT OF GAS AND CUT OFF. *AK
FUEL SYSTEM, OTHERAugust 28, 1997
THE FUEL TANK IS ACTUALLY EMPTY WHEN THE GAS GAUGE INDICATOR STATES THAT THERE IS FUEL IN TANK. CONSUMER RAN OUT OF FUEL BECAUSE OF THIS PROBLEM. *AK
FUEL SYSTEM, OTHERAugust 28, 1997
GAS GAUGE READS INACCURATELY, CAUSING VEHICLE TO LOSE POWER. THE DEALER HAS REPLACED THE GAS GAUGE. *AK
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGAugust 28, 1997
ENGINE CHECK LIGHT ILLUMINATED ON THREE OCCASIONS, INDICATING MALFUNCTION. WHEN THIS OCCURS, THE VEHICLE WILL NOT SHIFT GEARS, THE VEHICLE WILL ALSO HESITATE AND LOSE POWER WHEN ACCELERATING. DEALERS HAS REPLACED THE COMPUTER SYSTEM WHICH DID NOT REMEDY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
FUEL SYSTEM, OTHERAugust 28, 1997
VEHICLE STALLED WHILE TRAVELING AT 65 MPH AFTER RUNNING OUT OF FUEL. THE FUEL GAUGE INDICATED ONE FORTH TO ONE THIRD TANK FULL.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHERAugust 27, 1997
MOVED AROUND VEHICLE AFTER BEING AT A COMPLETE STOP. THEN THE TRUCK DIED, HAD NO POWER, BUT WAS STILL RUNNING. COASTED 25 FEET AND THE TRUCK STOPPED COMPLETELY. NOW THE GAS GUAGE IS NOT ACCURATE. *AK
FUEL SYSTEM, OTHERAugust 27, 1997
WHEN GAS GAUGE REGISTERS A QUARTER OF FUEL LEFT, THE TANK IS ACTUALLY EMPTY AND TRUCK RUNS OUT OF GAS. PLEASE DESCRIBE DETAILS. *AK
SERVICE BRAKES, HYDRAULICAugust 27, 1997
BRAKE FAILURE; DRIVING ON NORMAL ROAD CONDITIONS, WHEN APPROACHING A RED LIGHT AND APPLYING THE BRAKES, THE PEDAL COLLASPED AND DID NOT STOP THE VEHICLE. DEALER IS NOT ABLE TO DUPLICATE PROBLEM. *AK
FUEL SYSTEM, OTHERAugust 27, 1997
THE GAS GAUGE DOESN'T READ THE FUEL LEVEL IN THE CAR. *AK
FUEL SYSTEM, OTHERAugust 27, 1997
THE GAS GAUGE IS NOT READING THE LEVEL OF FUEL IN THE CAR. *AK
FUEL SYSTEM, OTHERAugust 27, 1997
THE FUEL GAUGE IS NOT READING THE FUEL LEVEL IN THE CAR. *AK
FUEL SYSTEM, OTHERAugust 27, 1997
THE GAS GAUGE DOESN'T READ THE FUEL LEVEL IN THE CAR. *AK
FUEL SYSTEM, OTHERAugust 27, 1997
DRIVING VEHICLE ABOUT 35MPH WHEN IT RAN OUT OF GAS. GAS GAUGE HAD SHOWN 1/4 TANK OF GAS WHEN IT HAPPENED.*AK
FUEL SYSTEM, OTHERAugust 27, 1997
WHILE DRIVING VEHICLE ABOUT 40MPH, FUEL GAUGE WAS SHOWING GAS WHEN VEHICLE HAD STOPPED SUDDENLY. HAD NO POWER. GAS GAUGE WAS FAULTY. VEHICLE TOWED. *AK
FUEL SYSTEM, OTHERAugust 27, 1997
DRIVING VEHICLE ABOUT 35-40MPH, WHEN VEHICLE SUDDENLY RAN OUT OF GAS. FUEL GAUGE SHOWED THAT A QUARTER TANK WAS STILL IN VEHICLE. *AK
SERVICE BRAKES, HYDRAULICAugust 22, 1997
ABS PROBLEMS; WHEN DRIVING ON ROUGH GRADE OR BUMPS AND TRYING TO BRAKE, THE PEDAL WILL LOCK UP AND THE VEHICLE WILL SKID, DEALER STATES THAT NOTHING IS WRONG WITH VEHICLE. *AK *JB
FUEL SYSTEM, OTHERAugust 21, 1997
CONSUMER IS EXPERINCING PROBLEMS WITH THE GAS GAUGE ON VEHICLE. WHEN IT READS 1/4/ OF A TANK IT IS REALLY ON EMPTY. *AK
ENGINE AND ENGINE COOLINGAugust 21, 1997
WHILE DRIVING THE VEHICLE DIED ON THE DRIVER, AND THE DRIVER GOT THE VEHICLE BACK RUNNING BY PUTTING GAS INTO THE VEHICLE. DEALER SAYS THAT ONCE GETTING TO A QUARTER OF GAS THE VEHICLE RUNS OUT OF GAS. DEALER SAYS THAT THE PARTS ARE ON BACK ORDER. THIS WAS NO RECALL, BUT THERE ARE PARTS AVAILABLE FOR THIS PROBLEM. *AK
LATCHES/LOCKS/LINKAGESAugust 20, 1997
OPENED UP THE HATCHBACK AND ALL OF A SUDDEN THE DOOR FELL DOWN, ALMOST STRIKING THE PERSONS THAT WERE UNDER THE HATCHBACK. *AK
STRUCTUREAugust 20, 1997
OPENED UP THE HATCHBACK ON THE RIGHT ATTACHMENT TO THE PLASTIC DOOR; AND WHEN OPENED THE HATCHBACK THE DOOR BROKE, CAUSING THE DOOR TO FALL, ALMOST INJURY\ING A CHILD AND THE MOTHER. *AK
FUEL SYSTEM, GASOLINEAugust 15, 1997
THE FUEL TANK GAUGE SHOWS FUEL TANK HAS GAS WHEN THE FUEL TANK IS EMPTY. APPOINTMENT IS SCHEDULED FOR 8/25/97 TO CORRECT PROBLEM. SERVICE DEALER HAS KNOWLEDGE THAT THIS IS A PROBLEM. *AK
FUEL SYSTEM, OTHERAugust 12, 1997
GOING ABOUT 70MPH WHEN VEHICLE SUDDENLY LOST POWER. TOOK TO DEALER & INFORMED HAD PROBLEMS W/GAS GAUGE CALIBRATION; SHOWING GAS WHEN THERE WAS NONE. DEALER SAID CAN NOT REPAIR DUE TO PARTS BACK ORDERS. *AK
STEERINGAugust 11, 1997
WHILE TURNING CORNER AT LOW SPEED AN ADDITIONAL KEY ON THE KEY RING BECAME WEDGED IN A HOLE ON REAR OF STEERING WHEEL SPOKE, IT PULLED KEY RING SUCH THA TIT WOULD TAKE GREAT EFFORT TO TURN STEERING WHEEL. WHEN WHEEL TURNED, IT CAUSED LOSS OF POWER. *AK
ENGINE AND ENGINE COOLINGAugust 11, 1997
CONSUMER WAS DRIVING APPROX. 45-55 MPH UP HILL ON THE EXPRESS WAY WHEN VEHICLE'S ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. *AK
UNKNOWN OR OTHERAugust 11, 1997
FUEL GAUGE INDICATOR INACCCURATE.
SUSPENSIONAugust 7, 1997
WHILE GOING 30 MPH, VEHICLE WAS BROADSIDED BY A 1988 CHRYSLER MOVING IN EXCESS OF LOCAL SPEED, VEHICLE LOST CONTROL/FLIPPED OVER THREE TIMES, RESULTING IN INJURIES AND EXTENSIVE DAMAGE. *AK
FUEL SYSTEM, GASOLINEAugust 6, 1997
RAPIDLY LOSS POWER AND THE ENGINE DIED BECAUSE OF A FUEL SYSTEM FAILURE.
FUEL SYSTEM, GASOLINEJuly 31, 1997
VEHICLE RAN OUT OF GAS WHILE DRIVING. FUEL GUAGE REPORTED THAT IT STILL HAD GASOLINE IN IT. PLEASE DESCRIBE. *AK
ENGINE AND ENGINE COOLINGJuly 31, 1997
WHILE DRIVING VEHICLE ON HIGHWAY ABOUT 60 MPH THE VEHICLE LOST POWER AND THE ENGINE WAS STILL ON. ACCORDING TO THE GAS GAUGE THE TANK HAD AT LESS THAN A QUARTER OF A TANK OF GAS, AND COMSUMER THINKS THE TANK WAS EMPTY. JEEP MANUFACTURER SAID THEY WERE AWARE OF THE PROBLEM; THEY HAD ISSUED A TECHNICAL BULLETIN TO THE DEALER AND NOT TO THE PUBLIC. ACCORDING TO THE COMSUMER, THE DEALER SAID THEY HAD HEARD OF THIS PROBLEM ONLY IN FLORIDA, NOT IN THE NORTH. THE MANUFACTURER TOLD COMSUMER THEY DID NOT ISSUE A RECALL BECAUSE THEY DID NOT KNOW WHICH VEHICLE HAS THE PROBLEM. *AK
FUEL SYSTEM, GASOLINEJuly 29, 1997
VEHICLE STALLS WITHOUT WARNING. OWNER & DEALER CLAIM THAT FUEL PUMP IS DEFECTIVE. DEALERS ARE AWARE OF THIS PROBLEM. OWNER IS VERY CONCERNED. *AK THE CONSUMER CITES REPORTS IN MEDIA OF ABOUT A DOZEN OWNERS WHO HAD EXPERIENCED THE SAME PROBLEM IN STATE OF NEW YORK. *YH
FUEL SYSTEM, GASOLINEJuly 29, 1997
SENSOR IN GAS TANK FAILED, CAUSING VEHICLE TO STALL.
FUEL SYSTEM, GASOLINEJuly 17, 1997
THE FUEL GAUGE IS BROKEN. RUNNIG OUT OF GAS, AND THE GAUGE READS THAT THERE IS HALF OR A 1/4 OF GAS LEFT IN THE TANK. *AK
POWER TRAINJuly 17, 1997
VEHICLE SLIPPED OUT OF PARK.
ELECTRICAL SYSTEMJuly 16, 1997
THE VEHICLE WOULD NOT START BECAUSE OF A FAULTY RELAY SWITCH. THE SWITCH WAS REPLACED. *AK
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHERJuly 16, 1997
OUT OF GAS, BUT THE GAS GAUGE WAS SHOWING JUST BELOW A QUARTER OF A TANK. *AK THE DEALER REPLACED FUEL SENDING UNIT TO CORRECT THE FUEL GUAGE PROBLEM. *YH
FUEL SYSTEM, OTHERJuly 16, 1997
WHILE DRIVING 45MPH THE GAS INDICATOR WAS INOPERATIVE, CAUSING THE VEHICLE TO LOCK UP AT 45MPH; ALMOST CAUSED AN ACCIDENT WITHOUT WARNING. THE INCIDENT HAPPEN 2 TIMES. *AK
ELECTRICAL SYSTEMJuly 16, 1997
IMPROPER READING OF FUEL GAUGE DUE TO FAULTY CIRCUT CHIP BOARD FOR FUEL CONTROL, RENDERING VEHICLE INOPERATIVE. *AK
FUEL SYSTEM, OTHERJuly 15, 1997
DRIVING VEHICLE 60MPH WHEN IT RAN OUT OF GAS; GAS GAUGE INDCATES STILL HAD OVER 1/4 TANK; NO WARNING LIGHT APPEARED OR ANYTHING TO INDICATE LOW ON GAS; CALLED DEALER & INFORMED KNEW WHAT PROBLEM WAS. DEALER SAID WILL REPAIR GAS GAUGE PROBLEM.
POWER TRAINJuly 15, 1997
LEFT REAR AXLE FAILED CAUSING VEHICLE ROLL OVER.
POWER TRAINJuly 11, 1997
THE TRANSMISSION DOES NOT HAVE A SEPARATED DETENT FOR FIRST AND SECOND GEARS, THEY ARE COMBINED IN A 1-2 POSITION. WHEN SHIFTING INTO 1-2 POSITION, VEHICLE'S SPEED DECREASES TO 24-28 MPH AND WILL AUTOMATICALLY DOWNSHIFT TO FIRST GEAR. *AK
FUEL SYSTEM, GASOLINEJuly 3, 1997
WHILE DRIVING HIGHWAY SPEED 65 MPH, THE JEEP BEGAN TO SLOW DOWN UNTIL DRIVER HAD TO COAST TO THE SIDE. FUEL GAUGE SHOWED A QUARTER OF A TANK. SENSOR IN GAS TANK WAS CAUSE OF ERRATIC OPERATION. FUEL TANK MUST BE KEPT FULL FOR PROPER PERFORMANCE. PLEASE DESCRIBE DETAILS. *AK
POWER TRAINJuly 3, 1997
VEHICLE HAS HAD TEN INTERMITTENT INCIDENTS OF TRANSMISSION MISSING THE ONE TO TWO UPSHIFTS.
FUEL SYSTEM, GASOLINEJune 20, 1997
THE CONNECTING CABLE TO THE GAS TANK THAT REGISTERS THE GAS IN THE TANK HAS A DEFECT, AND IT MAKES THE OWNER THINK THERE IS MORE GAS IN THE TANK THEN THERE IS. *AK
AIR BAGSJune 17, 1997
WHILE DRIVING AT 40 MPH THE VEHICLE HAD A FRONTAL COLLISION AND BOTH DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY WHICH DID NOT PROTECT THE OCCUPANT.
POWER TRAINJune 16, 1997
TRANSMISSION INTERLOCK SYSTEM FAILED; VEHICLE BEGAN TO MOVE WHILE TRANSMISSION WAS IN PARK AND DRIVER WAS NOT IN VEHICLE. DRIVER ATTEMPTED TO TO STOP IT FROM MOVING, BUT WAS UNABLE TO DO SO. VEHICLE WENT OVER A CLIFF AND DRIVER SUSTAINED INJURIES. *AK
AIR BAGSJune 6, 1997
NO DEPLOYMENT OF AIRBAG IN ACCIDENT, RESULTING IN A FATALITY.
FUEL SYSTEM, GASOLINEMay 18, 1997
FUEL GAUGE FAILED, ALLOWING VEHICLE TO RUN OUT OF GAS.
SEAT BELTSMay 6, 1997
SEAT BELT BUCKLE LATCH PLATE IS MISPOSITIONED, PREVENTING BUCKLE FROM LATCHING.
VEHICLE SPEED CONTROLApril 29, 1997
WHILE DRIVING WITH CRUISE SET AT 70MPH, SUDDENLY CRUISE CONTROL ACCELERATED TO OVER 90MPH, BRAKE ACTION SEEMED INEFFECTIVE TO STOP, BRAKES ONLY SLOWED VEHICLE TO 40MPH, PLACED VEHICLE INTO NEUTRAL, THEN TURNED OFF IGNITION TO STOP. *AK
AIR BAGSApril 9, 1997
CONSUMER WAS INVOLVED IN 60 MPH FRONT-END COLLISION IN WHICH THE DRIVER'S/PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSING OCCUPANTS TO SUSTAIN INJURIES. PLEASE GIVE FURTHER DETAILS. *AK
VISIBILITYMarch 18, 1997
ON NORMAL WEATHER CONDITIONS, WHEN ENTERING THE VEHICLE AND CLOSING THE FRONT PASSENGER SIDE FRONT DOOR, THE REAR QUARTER PANEL WINDOW ON THE DRIVER'S SIDE EXPLODED. *AK
SERVICE BRAKES, HYDRAULICJanuary 15, 1997
ABS BRAKE FAILURE, DRIVING VEHICLE AT LOW SPEED, APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR, LOSS OF EFFECTIVENESS, ON DRY SURFACE, IMPACT 12:00 POSITION, HITTING THE HOUSE. *AK
FUEL SYSTEM, GASOLINEJanuary 6, 1997
GAS GAUGE FAILED.
ELECTRICAL SYSTEMDecember 10, 1996
VEHICLE STALLS WITH NO WARNING AND CANNOT BE RESTARTED, VEHICLE HAS TO BE TOWED. THIS IS DUE TO AN ELECTRICAL PROBLEM. *AK
ELECTRICAL SYSTEMNovember 15, 1996
CONSUMER STATES WHEN SHE WAS PARKING HER VEHICLE IT SPONTANEOUSLY CAUGHT ON FIRE, NO INJURIES. *AK
FUEL SYSTEM, GASOLINENovember 13, 1996
A FUEL LEAK WAS EXPERIENCED BECAUSE THE FUEL LINE HAD DISCONNECTED. *AK
ENGINE AND ENGINE COOLINGNovember 8, 1996
AFTER VEHICLE WAS DRIVEN FOR 15 MINUTES AND PARKED THE ENGINE CAUGHT ON FIRE AT 1,500 MILES.THE REASON IS UNKNOWN AS OF NOW. *AK