1,768 consumer complaints have been filed with NHTSA for the 2018 Jeep Wrangler. Click any complaint to view the full owner description.
ENGINEApril 20, 2026
On March 19, 2026 I paid $5,778.87 for repairs to my 2018 Wrangler JL. Repairs included the replacement of warped cylinder head and failed head gasket with coolant getting into the combustion chamber, showing up as rough running, misfire, flashing check engine light, and burning coolant smell. On April 18, 2026, at approximately 10:30 pm, after attending the [XXX] concert at Bank of America stadium (+70,000 in attendance), the vehicle stalled and was unable to be restarted or moved to the shoulder of the highway. The vehicle failure occurred on I277 outside of Bank of America Stadium with hundreds of cars passing us as my wife and were stranded in the middle lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEApril 19, 2026
I have a 2018 Jeep Wrangler JL Sport S (2 door) with approximately 66,000 miles. On March 26th, 2026 I had a flashing check engine light come up along with the vehicle shaking in low gears. I had the vehicle towed to the Jeep dealership (Gandrud Auto Group) from which I bought it from and upon their inspection they found the left bank head gasket leaking coolant into the combustion chamber causing misfires. This repair was over $5000 and took over a week to fix. The service ticket from Grandrud will be attached which lists all parts that needed to be replaced. This vehicle is much too new to be having these kinds of issues and Gandrud even stated that many customers with JL Wranglers have been coming to them with the same issue of the head gasket failing. 1. Left bank head gasket leaking coolant into the combustion chamber causing misfires. Photos will be attached. 2. Shaking vehicle. Had vehicle towed. 3. Dealership inspected and identified the issue. Invoice attached. 4. Check engine light came on for just one day back in December of 2025, was brought into Gandrud and it was a misfire code, no noticeable issues at the time however and check engine light went away. On March 26th, 2026 I had a flashing check engine light come up along with the vehicle shaking in low gears.
STEERING,ELECTRICAL SYSTEMApril 18, 2026
My radio cluster has shut off, screen went dark and blank while I was driving on 3 seperate occasions within the last 60 days. While driving the steering feels a little loose, the faster I go the more loose it feels. While on the interstate driving 70 mph my Jeep will not run straight, it kinda drifts back and forth and I am continuously having to correct it in order to stay in my lane. Not sure what is causing it to "drift" side to side and have heard of some Jeep Wranglers having death wobbles has me concerned of whether mine is going to do it.
STEERING,SUSPENSIONApril 14, 2026
Any time I get above 55 miles per hour the steering starts shaking and I feel as if I’m going to lose control of the vehicle. I have had the recalls done on it, but it continues.
ELECTRICAL SYSTEMApril 13, 2026
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed or while starting the vehicle, the instrument panel was inoperable. The contact stated that the instrument panel failed to illuminate and remained blank. The vehicle was taken to an independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
STRUCTUREApril 10, 2026
After several decades of producing the JK model Wrangler, Jeep transitioned to a JL model midyear 2018. There are essentially two distinct 2018 Jeep Wrangler models. Jeep (Stellantis) has accepted responsibility for a safety defect for the JL model years 2019 through current. This recognized defect affects heavy corrosion on the hinges for the doors which creates an extreme safety concern. My 2018 JL Wrangler has the same failure, same part, same time frame, but was unjustly excluded by build date. 6 of the 8 door hinges and surrounding body have various levels of corrosion. My dealer just completed a recall for a steering damper which is widely categorized as a concern for 2018 and 2019 JL Wranglers. This is irrefutable proof that 2018 JL Wranglers were built through the same assembly line process as 2019 and later versions. The safety concern I've described above should be included in the open factory recall that Jeep/Stellantis has accepted as their responsibility. I have contact customer service for Jeep/Stellantis multiple times. They refuse to hear my concerns, were incredibly unprofessional, and have hung up on me numerous times.
UNKNOWN OR OTHERApril 8, 2026
the digital screen on my jeep 2018 wrangler went out and I took my car to the dealership to have them look at it they said that they cluster needs to be replaced I looked up the cluster and noticed that there is a recall on it for some 2018 jeep wranglers but mine was not part of the recall. I am trying to figure out why my is not part of the recall if they are now have to replace my cluster. there recall number that my jeep is not a part of is NHTSA recall number 24V652. Can someone please explain why my VIN number is not included as I am having the same issue now
ELECTRICAL SYSTEMApril 7, 2026
Numerous lights flash on dash-engine fan turns on high speed, coolant temp stops reading, check engine light comes on, unable to accelerate. Pull over but will not turn off. From what I’m reading it’s the CAN bus module and from what I’m finding on this site Jeep has many electrical failures but can’t fix it? Jeep should do what’s right and stand behind its product.
ELECTRICAL SYSTEMApril 1, 2026
The electronic part of the dash stopped working. This has been an issue on many jeeps of this year with no recall to get it repaired
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMMarch 30, 2026
The vehicle is a 2018 Jeep Wrangler with a 3.6L engine and approximately 124,000 miles. The engine has experienced a failure involving multiple components, including suspected head gasket failure, significant oil loss with no visible external leak, low oil pressure, and engine knocking. Diagnostic trouble codes P0365 and P06DD were present, indicating camshaft position sensor issues and oil pressure control failure. The vehicle is available for inspection upon request. This condition creates a safety risk due to the potential for sudden engine failure and loss of power while driving, which could occur without warning and increase the risk of an accident. The problem has been confirmed by an independent repair facility, which identified low oil levels, coolant loss, and symptoms consistent with internal engine damage. The vehicle has not been inspected by the manufacturer. Prior to the failure, warning signs included a low oil pressure condition and engine performance changes. These symptoms developed rapidly over a short period of time. The vehicle is currently not safe to operate due to the risk of further engine damage or sudden failure.
ELECTRICAL SYSTEMMarch 6, 2026
CAN Bus is failing and giving me issues! Power steering stops working, auto stop start fails, I was taking off at an intersection and my vehicle lite up like a Christmas tree and would not shift out of first gear causing me to pull off the road at a dangerous spot.
STEERINGFebruary 28, 2026
On multiple, though infrequent occasions, while beginning a turn in our 2018 Jeep Wrangler JL, the steering wheel, abruptly and without warning, stops turning. The turn cannot be completed without exerting significant force on the wheel to overcome the resistance. This is very dangerous, especially when moving at highway speeds, as drivers may find themselves unable to stay on the road or worse, to avoid oncoming traffic. When we first reported this problem to a Jeep Dealer in 2018-2019, we were repeatedly told that they were unaware of the problem we described, and since they couldn’t reproduce the malfunction, they could not effect any repair. Over time, the problem worsened, not with more frequency but with more and more force being required to overcome the steering wheel resistance - increasing the likelihood that one might inadvertently oversteer when breaking through that resistance. After a recent incident that could have caused a serious accident, we looked online and found that ours was not an uncommon problem. There are numerous reports describing this very issue on the carcomplaints.com website. And Jeep actually issued a technical service bulletin in 2018 (TSB 08-092-18) that not only describes the problem, but also the fix. So Jeep not only knew about the problem, but they knew how to fix it and did not do so when we were under warranty. Now they are saying the fix will cost us literally thousands of dollars. This issue is dangerous and should have been under a mandatory recall from day one.
ELECTRICAL SYSTEMFebruary 27, 2026
While driving the instrument panel goes dark or blacks out completely it happens randomly, but often
ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM,ENGINEFebruary 24, 2026
The contact owns a 2018 Jeep Wrangler. The contact stated that while her son was driving approximately 70-75 MPH, the vehicle stalled. The check engine and traction control warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.
STEERINGFebruary 24, 2026
At speeds around 50 mph the steering wheel will "lock up" and become extremely difficult to steer if not impossible. Lowering speed to 28 mph will suddenly jolt the steering back to normal causing extremely dangerous steering response with a danger of over correcting once steering assist is regained. Dealer has not been able to replicate the issue and cannot find anything wrong with the vehicle. This has happened multiple times nearly resulting in a head on collision 2 separate times
UNKNOWN OR OTHER,ENGINEFebruary 19, 2026
My 2018 Jeep Wrangler JL only now has 77,700 miles and got a blown head gasket!? This is so UNACCEPTABLE! Makes me regret ever purchasing! There is a ton more with same issue some with less miles and has been well maintained. Took to the dealer is who diagnosed and supposedly repaired due to a warranty that I am having to pay BIG money for! Alos, UNCALLED FOR! Took to dealer when Aux light first appeared but then eventually the engine light came on and I took to dealer and that's when diagnosed this! VERY VERY UPSETTING AS warranty should not have to cover not to mention, HOW DO YOU STOP FROM HAPPENING in ANOTHER 70000 or less miles? JEEP NEEDS TO BE RESPONSIBLE AND STEP UP BIG AND DO SOMETHING REGARDING THIS PROBLEM THAT IS THERE PROBLEM!
STEERING,SUSPENSION,ELECTRICAL SYSTEMFebruary 18, 2026
Emergency break lever/pull tab gets stuck Vehicle failed to start several times causing tows Vehicle steering is loose and dangerous Steering is hard to control on a bump uneven payment or snowy rainy weather conditions . Wheel is loose can’t teach my teenager how to drive in this to dangerous even for me
ELECTRICAL SYSTEMFebruary 17, 2026
This is a follow-up to NHTSA Complaint Number 11684726, submitted to provide additional information after the dealer diagnosis confirmed the defect. My 2018 Jeep Wrangler Sahara has experienced a complete Instrument Panel Cluster (IPC) failure, which has been diagnosed and confirmed by an authorized Jeep dealership. The instrument cluster remains blank during vehicle operation and is available for inspection upon request. As a result, I cannot view critical safety information including the speedometer, fuel level, warning lamps, turn signals, and other required driver displays. This creates a significant safety risk, as I am unable to monitor vehicle speed or receive warning indicators while driving. The vehicle has also experienced related electronic failures consistent with network communication disruption, including loss of the center infotainment display, radio failure, and HVAC malfunction with the defroster stuck in full operation and unresponsive to controls. Stellantis has declined repair assistance despite dealer confirmation. This failure mode is consistent with Recall 24V-652, which identifies internal instrument cluster failure resulting in blank displays. However, my VIN is not currently included in the recall population. Given the confirmed failure and safety impact, I respectfully request NHTSA review whether additional VIN ranges, including my vehicle, should be included. [XXX] [XXX] [XXX] Vehicle: 2018 Jeep Wrangler Sahara VIN: [XXX] Stellantis Case Number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERINGFebruary 3, 2026
While driving at highway speed, my 2018 Jeep wrangler violently shakes in the wheel. It is unpredictable and very concerning. This is very unsafe as you have no control over this violent shaking, and you aren’t sure of what could happen. This appears to be a very common issues in the jeeps as there are various reports of this occurring. There is no warning lamps, messages, etc. when this occurs. This is a very big safety issue that needs to be addressed. After taking it to get looked at, I was made aware this could occur for several reasons in the car. All of these reasons should be addressed and fixed as this is a very known issue.
SERVICE BRAKES, HYDRAULICFebruary 3, 2026
The contact owns a 2018 Jeep Wrangler. The contact stated that when the vehicle was started, the ABS and brake warning lights were illuminated. The contact stated that while depressing the brake pedal, the warning lights illuminated the brake pedal was soft. The contact stated that additional pressure was needed to depress the brake pedal to stop the vehicle. Additionally, the check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced; however, the part to repair the vehicle was on a national backorder. The vehicle was not repaired. The manufacturer was informed of the failure, and a complaint was filed. The failure mileage was approximately 69,000.
ELECTRICAL SYSTEMJanuary 31, 2026
My 2018 Jeep Wrangler Sahara is experiencing a complete and permanent failure of the instrument panel cluster, which has gone entirely black. This is the exact safety defect described in Recall 24V-652 (Jeep Recall Code 30B), yet my VIN is currently being excluded from coverage. This is a severe safety hazard as I have suffered a total loss of critical safety information; I cannot see my vehicle speed, fuel level, engine temperature, or any vital warning lights while driving. This defect leaves me unable to monitor the vehicle's operation, significantly increasing the risk of a crash or being stranded, and a local dealership has quoted me thiusands to repair this known manufacturing defect. I am requesting that the NHTSA investigate why my vehicle is excluded from this recall despite exhibiting identical hardware failure symptoms.
POWER TRAIN,ENGINEJanuary 29, 2026
Vehicle equipped with a 3.6L Pentastar V6 engine developed loud ticking noises, engine misfires, and loss of power while driving. The vehicle hesitated during acceleration and could not reliably maintain speed, creating a safety risk in traffic. An authorized dealership pulled diagnostic trouble codes, acknowledged the abnormal ticking, and advised the failure was likely related to the camshaft, lifters, and rocker arms. The vehicle was then taken to an independent mechanic for further inspection. The independent mechanic confirmed failure of the valve train and camshaft components, requiring replacement of the passenger side intake camshaft (Bank 2), cam phaser, phaser bolt, and all lifters and rocker arms. Photos of the failed components are available. The defect was confirmed by both a dealership and an independent repair facility. Issue presents risk of sudden loss of power while the vehicle is in motion.
STRUCTUREJanuary 20, 2026
Paint, bubbling and corrosion not declared as a defect by the jeep dealership. I would have never purchased knowing this information. I am looking for a goodwill repair of the defect of mixed metal causing corrosion on the body. Jeep states I am out of the extended warranty for repair. I am hoping to open a claim to get a repair of this manufacturing defect that was not disclosed in good faith to me.
SERVICE BRAKES,FUEL/PROPULSION SYSTEMJanuary 18, 2026
My wife and I were at a stop light behind a box truck in our 2018 Jeep Wrangler, about 15 feet between us. I had slowed to stop and had my foot on the brake. All of the sudden the Jeep reved up (idle increase), did not see the tachometer, and with my foot on the brake accelerated into the box truck in front of us. When it started to accelerate, I pushed the brake peddle to the floor to stop the Jeep but it did not do a thing. I see 2 problems her: 1. The acceleration when stopped 2. The brake did not hold. There were no injuries or damage to the box truck. We were able to drive the Jeep about 20 miles to the dealer we bought at. It is ow being worked on in the body shop. The Jeep dealer technicians did a computer check on any codes that were activated, but unfortunately all after the fact.
ENGINEJanuary 15, 2026
On January 14, 2026, my 2018 Jeep Wrangler JK Sport (3.6L) with approximately 134,099 miles was inspected at Cox’s Automotive & Repair Inc. due to a check engine light and rough engine operation. During diagnostic testing, multiple fault codes were identified, including P000A (camshaft position slow response), P0300 In addition to the diagnostic findings, I contacted and visited multiple automotive repair facilities regarding this issue. Each shop advised that they have previously serviced 2018 Jeep Wrangler JK models with the same 3.6L engine presenting identical symptoms and diagnostic codes, including timing correlation errors, misfires, and internal engine damage. Several repair facilities indicated that they have had the same make and model in their shops for the same failure, including vehicles with significantly lower mileage, with one reported case occurring at approximately 7,000 miles. Based on consistent feedback from multiple independent repair facilities, this condition appears to be a known and recurring mechanical issue associated with this vehicle model, rather than damage caused by misuse, neglect, or owner fault. (random/multiple cylinder misfires), P0017 and P0019 (camshaft/crankshaft timing correlation errors). Upon removal of the oil filter, metal debris was found in the oil filter cartridge, indicating possible internal engine damage. Based on these findings, the repair facility recommended engine replacement or major engine repair.
UNKNOWN OR OTHERJanuary 14, 2026
UNKNOWN what failed because it burned to the ground. August 8, 2025 The Jeep was running and driving normal. I pulled over into Robert Louis Stevenson Park parking area to let my kids (ages 3 and 4) out for a potty break. I left the vehicle running since it was hot and the AC was on. As I was getting my first child out smoke started pouring out of the passenger side wheel well and hood, coming from the engine compartment. I got my kids out in a hurry and there were flames within about 45 seconds. The Jeep was fully engulfed within about 2 minutes. Fire department took 12 minutes to arrive on scene and extinguish the Jeep fire and accompanying tree that had caught on fire. All of my belongings inside the vehicle were destroyed and not covered under the vehicle insurance policy. I am grateful I managed to get my kids out of the car and to safety and that we are all okay, but this was an extremely dangerous situation and we are lucky we pulled over where we did. I reached out to Stellantis, and they sent out an investigator, but he was bound by privacy rules with them, and nobody ever told me what they found other than Stellantis sending a letter saying "they are not led to believe it was a manufacturing responsibility." Additionally, there was a police report filed with Napa, CA California Highway Patrol Office, as another car was melted a bit during the incident. There were ZERO warnings that anything was wrong with the vehicle while driving. Nothing to indicate that something catastrophic was about to happen or that anything was wrong at all. The Jeep only had 27,000 miles on it and had been dealer serviced its entire life and only 1,000 miles prior to this incident as well.
ELECTRICAL SYSTEMJanuary 8, 2026
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 55 - 65 MPH, the instrument panel suddenly failed to illuminate, then completely went black. While attempting to fix the failure, an image of the type of vehicle was displayed, and the instrument panel illuminated intermittently. Over time, the instrument panel only illuminated with a blue light but failed to display the temperature, mileage, and other necessary safety information. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
SERVICE BRAKESJanuary 7, 2026
The front right brake caliper on my 2018 Jeep Wrangler was installed upside down from the factory, with the bleeder screw located at the bottom of the caliper instead of the top. The vehicle has been serviced exclusively at authorized Jeep dealerships since new, with no prior front brake work, confirming this was a factory assembly defect and not the result of repair or modification. Because the bleeder screw is positioned at the bottom, air cannot be fully purged from the hydraulic system, which can result in incomplete bleeding, reduced braking performance, uneven pad wear, brake drag, or brake fade. This condition compromises the ability to properly service the braking system and may negatively affect braking effectiveness, creating a potential safety hazard, especially during emergency braking. The defect was discovered during routine inspection when brake performance and wear were evaluated (12-11-25). Photographs and dealership service records are available documenting the inverted caliper and confirming no prior disassembly.
ENGINEJanuary 6, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? THE THROTTLE FAILED ON THE FREEWAY DUE TO A BREAK IN THE ENGINE HARNESS. HAVE FULL REPAIR RECEIPTS FROM SHOP. How was your safety or the safety of others put at risk? FULL ENGINE AND THROTTLE FAILURE ON FREEWAY MULTIPLE TIMES, 1X ON A STRETCH OF FREEWAY WITH LITTLE TO NO SHOULDER WITH MY 1 YEAR OLD IN THE BACK SEAT. Has the problem been reproduced or confirmed by a dealer or independent service center? YES, FULL SERVICE REPAIR RECEIPTS ON HAND. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
UNKNOWN OR OTHERJanuary 4, 2026
The Instrument Panel Cluster in my Jeep is flickering and then goes blank. I had it evaluated at a Jeep dealership and they recommend replacement. I'm uploading their assessment of the problem. This is the same issue noted in NHTSA ID Number: 24V652000. However, my VIN number is not included in the recall. I believe the recall should be expanded to include my vehicle. I'm including a copy of the evaluation and screenshots from a video taken on Oct 29, 2025, one showing the instrument panel lit up, and the second screenshot showing it blank minutes later. The video was taken while I was stopped at a stoplight. You can see another car in front of me through the windshield. I can provide the video as well, but the uploads do not take video uploads. Please help address this safety issue. I believe there are more vehicles like mine with this issue that are not currently included in the recall. Thank you.
STEERING,VEHICLE SPEED CONTROL,ENGINEJanuary 3, 2026
The jeep lost power while I was driving. The lights stayed on but jeep came to a stop. I touched the key area and it started running again.
STEERING,SUSPENSION,POWER TRAINDecember 29, 2025
Problem Description (very important): My 2018 Jeep Wrangler experiences a severe and violent front-end shaking commonly referred to as “death wobble.” This occurs while driving at highway speeds and makes the vehicle difficult to control until I slow down significantly. The shaking feels dangerous and unpredictable and creates a serious safety risk. I transport my children in this vehicle, and this issue is frightening and unsafe for passengers and other drivers. My dealership states there is no recall, but I am aware of widespread consumer complaints, documented defects, and lawsuits involving death wobble in Jeep Wranglers, including the 2018 model year. I believe this is a known steering/suspension defect and not normal wear and tear. I am reporting this for safety reasons.
STEERINGDecember 28, 2025
It states that our vehicle is not on the recall list for death wobble, however, when we go over a bump or over 60 mph our Jeep vibrates and shakes (feeling it in the steering). We took to have tires checked, even rebalanced and they checked stems.
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERDecember 27, 2025
My 2018 Jeep Wrangler Unlimited has experienced repeated no-start failures and electrical/CAN-bus communication issues. The vehicle has intermittently failed to start and ultimately became completely inoperable. Due to the electrical failure, the vehicle was towed to an authorized Jeep dealership on June 8, 2025. Despite remaining in the dealership’s possession for several months, no diagnostic testing or repairs have been completed. The electrical failure prevents safe and reliable operation of the vehicle and poses a risk of being stranded without warning. As of December 2025, the vehicle remains inoperable and unrepaired.
FUEL/PROPULSION SYSTEMDecember 26, 2025
The vehicle experienced a fuel/propulsion failure involving sudden loss of engine power. After internal engine repairs performed by the dealership (camshaft and valvetrain work), the vehicle was returned to me as repaired and safe to operate. Within minimal post-repair driving (less than one mile), the vehicle entered limp mode, lost propulsion, and the engine shut down while driving in active traffic. The vehicle required towing back to the dealership. The loss of propulsion occurred on a busy city roadway and created an immediate safety risk to me and surrounding motorists due to the sudden inability to maintain speed or power, with a foreseeable risk of collision. The problem has been confirmed by the dealership. After subsequent inspection and teardown, the dealer documented catastrophic internal engine damage, including cylinder wall scoring and a failed head gasket. The dealership acknowledged that deeper inspection during the prior internal engine repair would have revealed the need for engine replacement. The vehicle has been inspected by the dealership multiple times and by the dealership’s insurer. The manufacturer (Stellantis) has opened a customer care case. The vehicle is currently available for inspection and has been removed from service due to safety concerns. Prior to the failure, the vehicle displayed warning indicators and messages at the time of the incident, including limp mode activation and critical alerts immediately before and during the shutdown. No warnings were provided to me at the time the vehicle was returned from repair regarding unresolved internal engine risk or potential loss of propulsion.
ELECTRICAL SYSTEMDecember 17, 2025
Dash cluster will go blank upon starting. This has happened every few weeks since I bought it in Nov 2019. Reported to local dealership in ealry 2020, but when you turn off Jeep, the next time it restarts, everything looks fine and they could not reproduce the problem at the dealership and had no answers as they had not seen it before, as no codes were being given. I never went back since i was told they had no answers. When it happens, you are driving blind-No digital speedometer, warning lights or gas gauge when it happens. Now the most recent issue, the security system light comes on randomly upon starting. Also have to push start button more than once to get it to actually start, so this could be different issues. A recall for the cluster finally came out last year i think, but my Jeep was not on the recall list even though it DOES have the problem and has had it for years. Would love some help or guidance!
ELECTRICAL SYSTEMDecember 8, 2025
When shifting into reverse, the rear camera feed would not appear on screen. I tried shifting into other gears and back into reverse multiple times, and it did not appear any time the vehicle was in reverse. The gear indicator did show that the vehicle was in reverse. The display for the rear parking sensors did appear on the instrument cluster, but there were no obstacles at the time, so I do not know if the sensors or the rear cross traffic warning were functioning as intended. I did not observe any other warnings or symptoms of a problem. This issue only persisted for one drive cycle. I drove home without the rear camera that day, and the next time the car was started, the rear camera feed was working again. Since it has worked ever since, I have not had anyone inspect the vehicle about this problem. I did not feel that my safety was at risk, and to my knowledge, there were no people nearby exterior to the vehicle when the camera feed was malfunctioning. However, my visibility to the rear was impaired, and had someone been near the rear of the vehicle while I was reversing, their safety would have been at risk.
ENGINEDecember 2, 2025
Started having misfire issues. Replaced spark plugs. problem continued. started having to add antifreeze regurlarly. 1 quart per 300 miles. multiple P0302 error codes. Dealer 1st tried to tell me was a loose coil pack. looked at it again and said needs a new head gasket possibly a whole new engine. 117,000 miles and this seems rediculous for a 60,000 dollar vehecle. Especially since Jeep already issued an extended 150,000 mile warranty for 2011-2013. with 100's of these same issues still happening on 2018's and latter they clearly did not correct the defect.
POWER TRAINNovember 27, 2025
I took my JEEP to the dealer because it was making a rubbing sound. They told me the rear end and differential where out and needed replaced. Originally the parts were on a 45 day backorder. 3 months later the parts on still on back order. I notified Jeep customer service, my case manager said the parts may be available Dec. 19th. There is a high demand for these parts and that there are not enough available.
ELECTRICAL SYSTEMNovember 11, 2025
Unknown, but when I attempted to accelerate onto a highway, and the engine threw the check engine light along with the electric throttle light and the traction control system. The battery was still show 14.3volts, the oil pressure was in range and the temperature of the engine was normal. The vehicle wouldn't go faster than about 20-25mph with out shifting hard and or the RPMs rev high to shift. The mechanic said both batteries are shot and the electric mapping system maybe faulty.
UNKNOWN OR OTHERNovember 6, 2025
My 2018 Jeep Wrangler Sahara JL's "Driver Information Digital Cluster Display" (on dash; in front of steering wheel) goes blank or vigorously flickers and then turns off. This has been an ongoing issue. You cannot see vehicle information at all - gauges, system information, speed, etc. This puts the driver and passengers at risk. The problem has been confirmed by my local mechanic. There is an open recall for the same issue for Jeep Wranglers of same model and year, but my VIN is not included. The recall is "Part 573 Safety Recall Report 24V-652." Please advise.
ELECTRICAL SYSTEMNovember 5, 2025
We found cracks in the battery from swelling. We know for certain that the BPCM needs to be replaced. This issue is the same one the NRTA did a recall on for 2020+ Jeep Wrangler models. I had the issue fixed (was un-driveable) and it cost me over $4000. Looking for detail on why 2018 models weren’t considered in the latest recall.
ENGINEOctober 31, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the engine seized. In addition, the contact stated that several unknown warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway full of traffic and tractor-trailers. The contact stated that the vehicle was stuck in an unsafe location, in the middle of the highway. The contact exited the vehicle, trying to get to a safe area, onto the shoulder of the road. The contact stated that the grounds were icy and snowy. The contact stated that while crossing the highway on foot, trying to get to the shoulder of the road, the contact fell. The contact was transported to the local Medical Center by ambulance. The contact sustained a fractured left leg and fractured left knee. The contact stated that medical treatment was ongoing. The vehicle was towed to the dealer, where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure occurred a month after the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. The VIN was unavailable.
ELECTRICAL SYSTEM,ENGINEOctober 29, 2025
On August 6, 2025, while driving at approximately 65 mph on the highway, the vehicle experienced a sudden and total loss of motive power. The engine warning lights illuminated, and the vehicle would not accelerate, forcing an emergency maneuver across multiple lanes of traffic to reach the shoulder. This failure occurred just one day after a warranty repair for the same issue, and followed a previous 199-day repair for a known camshaft defect. This sudden power loss in highway traffic created an extreme and unreasonable risk of a high-speed collision and serious injury.
ELECTRICAL SYSTEMOctober 29, 2025
Faulty CANBUS connector/CANBUS failure. This issue tends to be a random and inconvenient occurrence which can be difficult to initially diagnose. Causes the jeep to stall, power steering to fail, causes all dash lights to light up and keeps the jeep from start up. Acts as if the part needs to cool down before the jeep will restart. The failure of this part has caused the jeep to stall on the highway at high speeds. Two manufacturer dealers inspected the battery, auxiliary battery, alternator and starter; found no issue with those parts. One dealer said our issue was due to the ABS module; replaced it and it did not fix the issue. Replaced the CANBUS connector and the issue has resolved. This is a known issue among jeeps both new and old and can pose a serious safety risk. To answer the question of how fast the vehicle was going when this issue occurred; the failure of this part happens at both highway speeds and residential speeds. There are currently 52,XXX miles on our jeep and the failure started, roughly, April of 2019. Jeep was purchased, brand new, April of 2018. It started with the jeep failing to start then grew to the jeep entirely stalling out while driving.
ELECTRICAL SYSTEMOctober 28, 2025
Dashboard information disappears at random including mileage, speedometer, etc. Radio and backup cam freeze and reset regularly. Taken to dealership multiple times since 2018 and they never fix it.
STEERING,ELECTRICAL SYSTEM,ENGINEOctober 26, 2025
Continuous engine problems Says not in park/ is in park Clicking sounds when turned off Steering wheel won’t lock Will turn over but won’t start even tho all lights come on and air All lights will turn off when brake is pressed and when foot is off brake the lights will flash and the car will beep continuously All lights in gear will be lit up orange but can’t move it
ENGINEOctober 23, 2025
The Check Engine light illuminated and diagnostic code P219A was recorded (Bank 1 Air/Fuel Ratio Imbalance), and the engine has a ticking noise. The dealership has indicated the issue likely involves the valvetrain/rocker arms/lifters and will require engine internal repair (valve cover removal, spark plug replacement, possible rocker arm replacement) estimated at ~$2,900-$4,500. The 3.6 L Pentastar engine has been the subject of numerous owner complaints of ticking noise, power loss, misfire, and premature valvetrain failure. I understand there have been related Jeep Technical Service Bulletins (such as 09-002-14 and 09-008-18) addressing these types of failures. A class action lawsuit (Maugain et al. v. FCA US LLC) alleges defects in the 3.6L Pentastar engine’s valve train (rocker arms, lifters) and failure to disclose the defect. Maintenance History: Regular oil changes (every <6,000 miles) at approved service centers; no prior major engine internal repairs. Concern: The defect affects engine performance, may lead to catastrophic engine failure, and potentially reduces safe vehicle operation and control (power loss, hesitation). Relief Sought: I request the NHTSA open a vehicle safety defect investigation and compel FCA / Chrysler / Jeep to evaluate this condition under recall criteria.
ELECTRICAL SYSTEMOctober 23, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 55 MPH, the instrument cluster went black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 123,000.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMOctober 23, 2025
The fuel pump relay that is embedded within the Totally Integrated Power Module (TIPM) failed on my 2018 Jeep Wrangler JK Unlimited after only 47391 miles, causing intermittent engine stalls and problems starting. When taken to the Sisbarro Deming, NM CDJR dealership for repair, there were no replacement TIPMs in the stock system available to fix my vehicle, despite my vehicle being only 7 years old. This suggests an abnormally high rate of failure if the manufacturer is unable to maintain an adequate stock to support their vehicles. Given this has been an issue with Jeeps of previous model years (1), it is evident the problem has not been addressed yet. (1) https://www.autosafety.org/cas-calls-nhtsa-investigation-chrysler-totally-integrated-power-modules-tipm/
ENGINEOctober 23, 2025
My Jeep began misfiring, giving a P0304 error code via the ODB. On June 2nd 2025, we took it to the Sandy Sansing CDJR Dealership. They determined that my 3.6L Pentastar V6 engine needed a new camshaft and lifters, despite having only 42,609 miles on it. To further complicate things, it took the dealership over a month to get a replacement camshaft in and installed, due to an abnormally high demand for replacement camshafts; this suggests a systemic problem with the engine, especially considering the problematic history of earlier versions of the 3.6L Pentastar V6 (1). https://static.nhtsa.gov/odi/tsbs/2014/MC-10069161-0335.pdf
ELECTRICAL SYSTEMOctober 17, 2025
The mileage fails to read accurately. It occasionally doesn't display at all or reads 999999. Compass is sometimes incorrect. Thermometer is incorrect.
SUSPENSION,VEHICLE SPEED CONTROL,UNKNOWN OR OTHEROctober 13, 2025
Car Shakes like crazy ( death wobble) expecially on Highway from hitting a little bump or transition on road.
SERVICE BRAKESOctober 13, 2025
The ABS module has failed on the vehicle. Attempts to repair it have been unsuccessful due to the part being back ordered for years.
ELECTRICAL SYSTEMOctober 3, 2025
The part that failed on my 2018 Jeep Wrangler JL with 2.0L I4 Turbo or 3.6L V6 eTorque engine is the BPCM: Part Name: Battery Pack Control Module (BPCM) Part Number: 05057870 or 68381513AA My dealer advised the the battery was "bloated" and at risk of catching fire & exploding. Under further review, the very SAME part was recalled for 2020-2024 Jeep Wrangler plug-in hybrid electric vehicles. [XXX] Mopar advised that my 2018 Jeep Wrangler Unlimited Sahara with eTorque has a BPCM which is part of the 48V mild hybrid system, which is not installed in all Wranglers — only those with the eTorque system. I believe this setup in my Jeep is the SAME setup as in the 2020-2024 Jeep models which had the recall. There is much evidence of this same issue with the eTorque setup online to reference. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESOctober 3, 2025
ABS module has failed and has shut off the cruse control system. The O.E. module is on national back order with no idea of it availability. The unit is still in the vehicle. Non-A.B.S. brakes work. How ever the traction control system is shut off as well as the cruse control system posing a greater risk to all. Search on several internet sites confirms that this issue has been noted to the manufacture with no resolution. Owners are left to find their own part and none are available.
POWER TRAINSeptember 30, 2025
The contact owns a 2018 Jeep Wrangler JK. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. There were no warning lights illuminated. The contact stated that the transmission failed to shift out of first gear and failed to exceed 8 MPH. The RPM was elevated almost to the red line. The contact stated that the failure had occurred several times, and the vehicle was unsafe to drive. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact later purchased a portable diagnostic tester. The contact retrieved DTC: U414 (Transmission Control Module Failure). The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The contact stated that the vehicle was taken to the dealer for the diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
ENGINESeptember 26, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the vehicle failed to accelerate while driving uphill or downhill. The vehicle was taken to the dealer, where the catalytic converter was replaced. After several more tests on the vehicle, it was determined that there was a leak in the engine block, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
STRUCTURESeptember 22, 2025
My 2018 Jeep Wrangler JL has a known corrosion issue TSB31-001-19 and TSB31-002-20. Corrosion on doors and hinges and spot welds. I have called local dealers and they won’t help. I got with the Jeep help line and they gave me a case number and said they would not be doing anything about it. They never gave me the opportunity to send pictures of corrosion in said areas. There is a Goodwill program that I asked about and was refused so I’m reaching out to the NHTSA and BBB to get some help with this issue. This is a well known and documented issue and not owner negligence. The Case# given to me was 94287282.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMSeptember 22, 2025
My 2018 Jeep Wrangler JL Sport is experiencing multiple premature engine failures that present a serious safety risk: •Vehicle overheats while driving. •Recurrent misfire on Cylinder #5 (DTC P0305). •White exhaust smoke with a sweet coolant smell on cold start. •Coolant loss despite recent refill. •Oil contamination with metallic particles found during inspection. •Valvetrain noise from the right bank, suspected intake camshaft wear. These conditions create a risk of engine seizure or sudden stalling while driving, which could cause a crash. Manufacturer awareness: Jeep/Mopar has issued bulletins acknowledging these exact problems, including: •TSB MC-11018482-0001 (May 2025): Intake camshaft/rocker wear causing misfires (P0301–P0306). •Customer Satisfaction Notification ZD8 (2023): Coolant inlet tube fastener issue causing coolant leaks and overheating. My vehicle’s symptoms directly align with these known manufacturer issues. Despite this, Jeep/Mopar has denied goodwill repair coverage. Safety Concern: This defect is not just a performance issue — it creates a high probability of sudden engine stall or seizure, endangering me, my passengers, and other drivers. I am requesting NHTSA investigate premature engine failures on the Jeep Wrangler JL (3.6L Pentastar) and require Jeep/Mopar (Stellantis) to address this safety hazard.
UNKNOWN OR OTHERSeptember 22, 2025
The screen is delaminating causing erratic glitching and jumping all over the place, happens everyday, I can't use the gps or music or any apps
ELECTRICAL SYSTEMSeptember 22, 2025
I lost power steering while driving due to bad can bus connector cause by poor solder joints.
ENGINESeptember 17, 2025
Left headgasket blew at 51k miles / Sept 2024. Second headgasket (waiting on confirmation of left or right) blew at 62k miles. Vehicle is well maintained. Forums online suggest similar issues with other 2018 - 2023 jeep / chrysler engines.
POWER TRAIN,UNKNOWN OR OTHERSeptember 15, 2025
The panel display is short circuiting. It flickers on and off then goes black. Abs modular was malfunctioning, had to be place and damage the Axel Locker system- jeep wouldn't come out of park.
STEERING,SERVICE BRAKESSeptember 4, 2025
The primary component that failed is the brake caliper, which caused a dragging brake, overheating, and visible smoke after a brake pad replacement. This is a defect in a critical safety system, not routine wear and tear. The caliper failure, combined with rapid deterioration of the pads within only seven months of purchase, makes clear that the Jeep was sold to me with preexisting and undisclosed defects. The defective caliper and removed parts remain available for inspection. My safety and the safety of others were directly at risk. A dragging brake drastically reduces stopping ability, can cause sudden brake failure, and creates a fire hazard when smoke and heat build up. These risks make the vehicle unsafe for road use. In addition, there is a well-documented steering defect known as the “death wobble.” Some sources classify this under a recall, while others describe it as covered only by an extended warranty. This inconsistency has prevented me from obtaining clear assistance despite the serious safety implications. The issue has been reproduced and confirmed by a certified Jeep dealership. I have service records, dealer inspection notes, and photos documenting the condition, including metal-on-metal wear, dragging brake, and resulting smoke. The vehicle has been inspected by dealership technicians and is also under review with FCA, who have assigned a claim number. When I initially sought assistance, I was told the failures were “wear and tear.” That is inaccurate, as no reasonable consumer could cause this level of brake and steering deterioration in such a short period. I have been forced to pay out-of-pocket for defects clearly present at the time of sale, even though Carvana, SilverRock, and FCA denied responsibility. Under the Magnuson-Moss Warranty Act, consumers are protected when vehicles are sold with hidden defects, regardless of warranty status. This Jeep was sold in unsafe condition. The caliper failure and death wobble are preexisting hazards
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHERSeptember 3, 2025
I have brought my vehicle in for 3 time for the dealership to take a look at Europe messages I have received. It is currently with them right now.as the start stop function is now not working. This happened while in the dealers possession and was working normally prior to me being it into the dealership. They said they repaired a vacuum leak. After the apportionment I noticed the start stop function wasn’t working and it said battery charging. I took my vehicle on a long drive to charge the auxiliary battery, but nothing changed. I brought the car back to the dealership and they are now saying they are not responsible as a battery can drain at any time. I have asked for dates on their OBD scans but they either do not have them or are unwilling to provide them to me. I asked what systems the auxiliary battery affects other than the start stop function. They told me seat belts, dash lighting and obviously emission because the vehicle will not start and stop the way it is supposed to, and continues to run while sitting at a light or stopped in traffic. I am currently waiting on results regarding the start stop function.
ELECTRICAL SYSTEMSeptember 3, 2025
I have experienced an Instrument Panel Cluster (IPC) display failure, and the vehicle is available for inspection upon request. This failure poses a direct safety risk to myself, my passengers, and others on the road. The display initially flickered and flashed, which created a driving distraction, and now it has gone completely blank. Without the IPC, I cannot monitor the speedometer, fuel level, warning lamps, or other vital vehicle information. I believe this condition violates Federal Motor Vehicle Safety Standard (FMVSS) No. 101 regarding the accessibility and visibility of required controls and displays, thereby increasing the risk of a crash. The issue has been inspected by an independent service center, which confirmed the failure and encouraged me to contact the manufacturer about a potential recall. There were no warning lamps, error codes, or messages prior to the failure. The first symptoms appeared a couple of months ago when the display began flickering intermittently. Since then, the problem has worsened to the point where the display now rarely turns on at all.
ELECTRICAL SYSTEMAugust 25, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument cluster was inoperable and displayed a blank screen. During the failure, the driver was unable to view the fuel levels, engine temperature levels, and any safety warnings. The local dealer was informed of the failure, and the instrument cluster was serviced by an independent mechanic and reinstalled by the dealer. Shortly after retrieving the vehicle, the failure reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V652000( ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 28,000.
SERVICE BRAKES, HYDRAULICAugust 22, 2025
The contact's son owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH and pulling into a parking lot, the vehicle felt like one of the front tires was not rotating. The contact was able to pull into a parking space. Upon inspecting the vehicle, the contact noticed that the driver's side front tire was not rotating. The contact and a bystander noticed that the driver's side front tire was not rotating because the front brake caliper was protruding through the rim. The contact's husband arrived at the scene, removed the tire, and zip tied the caliper to the frame, and the vehicle was driven to the residence. The vehicle was taken to the dealer, where the brake pads, rotors, and the calipers were replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that the front brake lines had rusted internally, causing the brake lines to collapse. The dealer informed the contact that the failure prevented the brake fluid to reach the brakes, which remained close to the rotors and had burned out. The dealer determined that the front driver's side brake line, rotors, calipers, and the brake pads needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 90,100.
ELECTRICAL SYSTEMAugust 15, 2025
All of our warning lights would come on at once we would lose steering power then it would go dark. We’d have to pull over shut it off then we’d have to wait at least 30 minutes before we could get it back in gear to drive it anywhere. This has happened more than three times. We now have it in a dealership and want to know, I think there was a recall on it in September but we did not get a letter so we want to know how to file the paperwork to get this fixed very disappointed with this we just put 2500 into it for new camshaft and now this is going to cost us around 600. I don’t have the receipts right now to download but I can upload them when I get the copies. Just wondering what help we can get it was very scary when all the power shuts down we were very lucky not to be in an accident
ELECTRICAL SYSTEMAugust 8, 2025
My car randomly illuminates every light on the dashboard and my speedometer will say zero mph and I lose all power steering and have to put my car into neutral and roll to a stop because my brakes won’t work either. Then I cannot turn off the ignition or accessory. Check engine light is on and my car starts but there are no brakes or power steering. Thankful my kids were not in the car!
ELECTRICAL SYSTEMAugust 8, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that the LD screen and instrument cluster were inoperable. The contact was unable to view critical safety information like the speedometer, warning lights, and the fuel gauge information. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the local dealer, where the system was reset. The vehicle was not repaired due to parts being on back order. The contact called the manufacturer and the parts company and sent an email to the CEO. The failure mileage was approximately 60,000.
ELECTRICAL SYSTEMAugust 6, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the transmission slammed into park(P). The contact stated that several unknown warning lights were illuminated. In addition, the temperature gauge and fuel level gauge fluctuated. The traction control warning light activated and deactivated. The instrument cluster also activated and deactivated. The vehicle was towed to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred immediately after the vehicle was purchased. The contact stated that the vehicle was taken to the dealer several times due to the persistent failure. In addition, the contact was informed that the repair was not covered under recall. The contact referenced an unknown recall however, the VIN was not under recall. The contact was informed that parts were not available to repair the vehicle. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 33,000.
UNKNOWN OR OTHERAugust 3, 2025
Front bracket control arm snapped due to bad welding
ELECTRICAL SYSTEM,STRUCTURE,ENGINEJuly 31, 2025
After filing my first concern with the vehicle and attempting to rack my brain with answers to why a 2018 is falling apart at the seams, I can only come up with either fraud, or the vehicle has been modified in major ways and glued together only to fall apart every bump I go over. After some reading I’m questioning 49 CFR part 565 form that was turned in after I purchased the vehicle means that I possibly have a replica, “remanufactured”, or altered vehicle. I’m not sure of the legality of selling a vehicle built from whatever vehicles I have, I do know that parts are not all the same years upon scanning modules I got some strange replacement identifiers that I will send. I also question if it really passed emissions being that my short term fuel trim sensor passed the catalytic converter on both sides stays over 99% consistently, also one of the “inspection” reports was done 2 minutes apart and the paper states that the vehicle passed at 5:08 then failed at 5:10 pm the same day. Not many vehicles tend to try again after passing and 2 minutes apart. I would have never bought a vehicle that not only has random foreign parts but a 2015 vehicle is also showing up under module information. I’ll never have recall information, and it seems that every system in the vehicle meant to warn or save me and my family when driving is compromised completely, yet somehow someone was allowed to pretend that I was buying a 2018 jeep Sahara unlimited with no record on carfax that what I am paying over 50 grand for with tax doesn’t just get bad gas and jump half the road when I hit a bump “because it’s a Jeep”. I should have been made aware that I was buying something scrapped, and that the odometer could be from any of them. I would like to receive a report of the form filed months after I purchased the vehicle and my entire jeep changed description and was no longer being monitored for safety. The IPC, BCM, TCM, and ECU aren’t properly communicating, and panels are all shifting.
SERVICE BRAKESJuly 30, 2025
My ABS module has failed. Should be a simple fix however Jeep does not have this part available to be purchased. After doing a lot of research into this part it is a Mopar only part and there are thousands of people trying to find this part. This part is a vital part to the ABS system and is causing a lot of people to have to drive without it. Something needs to be done to ensure the safety of everyone that is going through this issue.
ELECTRICAL SYSTEMJuly 25, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that while operating the vehicle, the stability control and traction control warning lights along with several other unknown warning lights illuminated. The power steering and fuel gauge were inoperable. The vehicle was taken to the local dealer who diagnosed that the Can Buss Connector to the circuit board located behind the glove box had malfunctioned and needed to be replaced. The contact was informed that the part was on back order and not available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 54,000.
STEERING,ELECTRICAL SYSTEM,ENGINEJuly 22, 2025
Jeep randomly shuts off while actively driving. I have automatic JL. Screen shows to service clutch. All dash lights come on, no buss bar detected, ABS, No traction control, Airbags, park sense off, check engine, steering locks up. Engine shuts off while driving. MPH screen goes blank all electrical stops working. Connector behind stock bumper is expised to the elements causing shortage. Putting my life in danger everytime I drive
STEERING,SUSPENSION,SERVICE BRAKESJuly 18, 2025
On [XXX] while driving my 2018 Jeep Wrangler Unlimited Sport (VIN: [XXX] ), the braking system failed without warning while I was approaching a stop sign on a residential road. I pressed the brake pedal and felt extreme resistance and grinding, followed by a near-total lack of braking power. I was forced to abruptly swerve into an open driveway to avoid a collision. This sudden malfunction put my life and the safety of others at serious risk, especially had it occurred on a highway or near pedestrian traffic. The affected component appears to be part of the braking system—likely the master cylinder, brake booster, or brake line integrity—but a full diagnosis is pending inspection. There were no warning lights or messages displayed on the dashboard at any time prior to or during the failure. The vehicle gave no indication that a malfunction was imminent. Immediately after the incident, I parked the vehicle and did not attempt to drive it again. As of now, the issue has not yet been formally confirmed by a dealer, but I am in the process of getting it inspected by a certified independent mechanic, and I am willing to make the vehicle and its components available for inspection upon request. I also plan to provide documentation once the evaluation is complete. I only recently purchased this Jeep from Carvana a few months ago, and it is extremely concerning that such a critical failure could occur so soon. The vehicle has two completed recalls related to steering and rear windows, but none that address braking—making this unexpected failure even more alarming. I believe this could indicate a larger pattern or potential defect that has not yet been officially acknowledged or addressed. This event was dangerous and could have resulted in a serious accident. I am requesting that this complaint be formally investigated, and I am open to cooperating fully with NHTSA, Chrysler, or any affiliated parties in reviewing the failure and addressing issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINEJuly 17, 2025
The engine blew while I was driving on the highway without warning. Several repairs since January and have had the car at just 2 years. Maintenance has been kept. Dealership replaced radiator, head gasket repair, etc. since just February. Car was towed to dealership. 2 holes in engine at the bottom. Dealership claims they don't know why. After researching this particular engine and car, I feel that vehicle has a lot of issues. I don't feel that it is safe. I think a safety recall should be considered.
ELECTRICAL SYSTEMJuly 16, 2025
Instrument cluster panel needs replacing as odometer reading is 9999999 when turning the car on. Showing as a known issue in this make/model vehicle yet this VIN is not included for some unknown reason. Would like this included for reimbursement.
ENGINEJuly 14, 2025
Vehicle: 2018 Jeep Wrangler Sport Unlimited VIN: [XXX] Mileage at failure: 40,631 miles Issue Date: [XXX] Component: Engine / Cooling System / Head Gasket My 2018 Jeep Wrangler began experiencing overheating issues at approximately 40,000 miles. The engine cooling fan was frequently running on high, and I noticed an increase in coolant loss. The vehicle was taken to an authorized dealership, where a hydrocarbon test was performed and failed — confirming a likely head gasket failure on the driver-side cylinder head. The technician suspected a defect in the cooling system. I was quoted $4,500 just for engine disassembly, before any repairs. The vehicle is now undrivable and is being sent to another independent shop for a second opinion, costing an additional $250. My Wrangler has been properly maintained, and there is no evidence of abuse or neglect. I have attached a dealership invoice and diagnostic notes. This kind of failure should not occur on a well-maintained vehicle with only 40,000 miles. After researching the issue, I discovered that other Jeep owners have reported similar overheating and head gasket failures, particularly in models equipped with the 3.6L Pentastar engine. Technical Service Bulletin (TSB) 18-078-18 Rev A describes cooling system concerns that may contribute to this type of failure. I believe this may indicate a broader defect in the engine or cooling system. Stellantis has not responded to my repeated requests for assistance. I am filing this report to document the issue and request a formal investigation, as this may be part of a wider pattern of early engine failure affecting this vehicle model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING,SUSPENSION,WHEELSJuly 10, 2025
I am filing this complaint due to a serious and recurring safety issue known as the “death wobble” on my 2018 Jeep Wrangler Unlimited JL. This defect causes violent front-end shaking at highway speeds when hitting bumps or making minor steering corrections. The issue began during the first week of ownership and has persisted through five separate service visits. Repairs have included steering damper replacements, track bar, alignments, and balancing, but the issue continues to return. A dealership technician confirmed the shaking on October 9, 2023, during a test drive at over 70 mph. The vehicle was only sent to a certified Jeep service center on the fourth visit. After researching the problem, I found this is a well-documented and widespread issue among Jeep owners — especially on Wrangler models of certain years. There are numerous forums, websites, and videos where other owners describe the exact same symptoms, often with no long-term resolution. I shared this information with the dealership to help them understand the seriousness of the issue, and only then did they investigate further. I have video evidence of the defect, technician confirmation, service records, and text messages showing dealership delays. This defect creates a major safety concern, especially with children in the car, and could easily cause an accident.
SUSPENSION,STRUCTURE,ENGINEJuly 4, 2025
After purchasing seems the vin was updated with information I was not disclosed. The bcm has never worked correctly the instrument panel is erratic and even with a code reader showing P codes there’s no check light. The steering makes the entire vehicle jump over half a road. Blind spot monitors don’t know what to do sometimes they are unavailable, odometer has all 9s sometimes. I did all the checks on the vehicle at the time and what I was given showed I had a 2018 4 door Sahara and that was what I was led to believe. After having issues and getting my registration I started looking at everything more because the dealer registered me as a commercial passenger truck(still don’t know why) but found a report that says Moab/sahara and my seems my vehicles body chasis and motor are all over the place. I’m pretty sure the engine is failing as at one point in one of the reports I found it stated it failed emissions. But the overall worst is that the suspension looks like it came off the titanic compared to the body panels, there’s a lot of welding and rusted or “appearingly tampered” pieces in the chassis and the vehicle seems to be coming apart at every seam. I am currently not driving it because it looks to have sank down to where it could be dangerous I’m pretty sure the suspension, frame, and axles aren’t rated for what’s on it and sounded like something may be coming off at the wheel or axle area last time I did drive it. The vehicle I thought I was purchasing had safety guidelines and there is 2.0 parts, 3.6 parts on this along with random other countries parts. It was bought used “As-Is” but not under the pretense that they assembled it by hand from leftovers. It wouldn’t pass safety standards or emissions in a foreign country much less in the UNITED STATES. I am starting here but will be seeking legal counsel. No longer certain I even have a jeep frame or chassis or just some panels stuck to a rusting timebomb. I’ve only drove like 8,000 miles. Now I’m scared to
STEERING,ELECTRICAL SYSTEM,ENGINEJuly 2, 2025
The check engine light came on in my car. I was waiting for the dealer to call me to fix it for the 3rd time. I was on my way home when every electrical option on the vehicle turned on- wipers, lights, dash lights, brake- which caused the car to brake- then it turned off and I had no brakes, the car had no steering, it accelerated and I went off the road.
ENGINEJune 27, 2025
The 3.6L Pentastar engine has a know engine problem with the Cam, valves, lifters. I am a lucky enough to have the same ticking issues as millions of other unsuspecting customers. They was just quoted $6,000 dollars for the repair at our local Dodge dealer for a know defect on this particular engine. This issue should be brought up to US consumer protection and be covered by the manufacturer. My 2018 Jeep has 71,000 miles! The Engine should not have a catastrophic failure this early in its life.
TIRESJune 21, 2025
Tire size LT295/55R20 123/120Q E Driving on highway in fast lane going 65/70 mph heard a pop, moved over to slow lane , car started shaking and veering to right. Pulled over and got out on shoulder to see tire wall had separated from tire. I have driven 7000 miles , had them installed professionally by Tire Choice on April 20th 2024. Date today June 20th, 2025.
ELECTRICAL SYSTEMJune 18, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55 MPH, the contact became aware that the instrument panel was dark. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the instrument cluster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The approximate failure mileage was 61,308.
UNKNOWN OR OTHERJune 18, 2025
My dash board instrument cluster stopped working. No warning signs, just stopped. How is my vehicle not part of the dashboard cluster recall for 2018-2024 Jeep Wrangler JL?
STEERING,ELECTRICAL SYSTEMJune 13, 2025
The dash board stared to flash all sorts of symbols check engine light, auto start stop, sway bar disconnect unavailable, shifter problem. And then the power steering does not work, sometimes the throttle has no power, and sometimes the engine shuts off.
SERVICE BRAKES, HYDRAULICJune 11, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle slid before coming to a stop. The contact stated that the traction control warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with ABS failure, and determined that the braking system needed to be replaced. The vehicle was taken to another independent mechanic, who related the failure to the ABS module. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.
STEERINGJune 8, 2025
The steering gear box on my Jeep Wrangler has an active technical service bulletin regarding the faulty alluminum steering gear box causing wandering in the steering of the vehicle on all 2018-2020 Jeep Wranglers. This repair is a known issue by FCA as they have a service bulletin regarding the issue. However they have not recalled the defective parts and refuse to cover replacing the defective parts unless the vehicle is still under warranty, or at a substantial cost to me. When I purchased my Jeep from Westgate Jeep in Raleigh, NC in late September 2024 at 84,000 miles the TSB had not been completed by the original owner. The Jeep is lifted but was sold to the original owner in that manner. It is a Rocky Ridge package that was sold the way it still is to the original owner. My safety and the safety of my family is at risk in the vehicle because it wanders excessively in the road. The incident consisted of passing 18 wheeler driving by in the opposite direction causing the Jeep to wander excessively to the right off of the edge of the road causing near loss of control and potential roll over. The issue has been found by my certified mechanic to be related to excessive movement/flexing in the steering gear box. The mechanic drove the vehicle and also noticed the wandering steering. FCA/Jeep should not be allowed to refuse to repair such a significant known issue with vehicles that they manufactured with defective parts they should be held accountable and made to recall and repair those defective parts. There are no active warning lights on the vehicle and a recent alignment was done by a certified mechanic when the tie rod and tie rod ends, drag link and drag link ends, ball joints and steering dampener where replaced. All tires are balanced and have equal wear the steering gear box is the only component of the steering system that has not been replaced and the issue remains. Please reference Mopar T.S.B. 08-074-20 REV. B regarding the known issue. Thank you.
ENGINEJune 7, 2025
My vehicle’s cooling system continues to develop leaks in the antifreeze line/reservoir. I’ve had it repaired three times, but the problem returns each time, causing the engine to lose coolant and overheat. The coolant reservoir continuously cracks little by little my vehicle has broken down twice due to overheating. During my last oil change my mechanic informed me he has seen this issue and multiple times on other Jeep wranglers. The vehicle is available for inspection The vehicle has not been inspected by of the listed parties No warning lamps the symptoms are the car making a humming noise after driving about an miles, leaking antifreeze as soon as I add it to the compartment. I’m constantly refilling it with antifreeze due to this, and vehicle overheating.
UNKNOWN OR OTHERJune 2, 2025
The check engine light came on, I took it to the dealership from where I purchased it and always take for oil changes and repairs. I was told I need a right cam shaft replaced and that the part is on back order indefinitely. I was advised by one mechanic to not drive it and a different one said to go short distances and if the check engine starts flashing to immediately pull over and shut it off. I am paying a payment and insurance on a vehicle that I cannot drive while having no end in sight and no other options. There were over 12,000 people in line ahead of me a month ago.
UNKNOWN OR OTHERJune 1, 2025
There is a recall for the vehicle VIN I have entered however the dealership is telling me that my vehicle doesn't qualify even though it was purchased in the US and I was not aware of recall and I just purchased it in March 2025. When I took it to a Dodge dealership regarding the pressure plate recall they would not take the vehicle.
STEERING,POWER TRAINMay 30, 2025
Vehicle loses power steering while driving and is near impossible to steer when this happens. If in a curve i'm afraid the vehicle will not respond in time and leave the roadway or cross into oncoming traffic.
STEERING,SUSPENSION,ELECTRICAL SYSTEMMay 22, 2025
I was driving about 65 MPH and was turning with the road and my Jeep started to shake violently. I just about lost control of the vehicle. I pulled over on the Interstate to check and see if I had a flat on a front tire or if the wheel was falling off of the Jeep. It was a very scary and unpleasant experience to have at 4:30 am going to work. Not sure what the problem is with the suspension or steering, but I thought for sure I was going to get in a wreck and Traffic is really heavy which would have been very bad for many drivers!
ELECTRICAL SYSTEMMay 22, 2025
The instrument cluster went out on the vehicle. I cannot see my speed, how much gas, temperature of the coolant, etc... The whole instrument cluster went completely blank.
ELECTRICAL SYSTEMMay 21, 2025
The 2018 Jeep Wrangler has experienced intermittent situatuion of 999,999 appearing as the mileage on the odometer. If it appears, it usually resets to the actual mileage (approximately 58,500) after a short drive. There is an open recall to address this issue for the same year Jeep Wranglers, but doesn’t include my vehicle. I have taken the car into the dealer and had them escalate the issue, but Jeep refuses to address, as it was not part of the recall. Therefore, i am writing to have the criteria for that recall reevaluated, as my car has the issue yet is not a part of the recall. Please see recall - NHTSA Campaign Number: 24V652000 Instrument Panel Failure/FMVSS 101. Any assistance would be greatly appreciated!
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESMay 20, 2025
First it was my clutch blowing up including the transmission from underneath me while I drove down a hwy. Then it was a month later before I got it back. (I'm single, and it's my only vehicle). Once I got my jeep back the start/stop button stopped working. I had to lock/unlock with the key fob for it to start. Even with both fobs in the jeep. Now every code, 101 to be exact) is being thrown out of nowhere. Every light goes off, the wipers start going off, the sway bar and traction control disconnects while I'm driving along with the steering wheel locking up while I'm driving down the hwy. The brakes are pulling very badky to the left and /or right. The entire thing is absolutely a death trap. I can't believe this was passed by someone who has the customers best interest for safety. I'd like to know if any of this is recalled because it's been every jeep from 2018-2021 that have this issues. Also 5th gear now vibrats pretty bad.
SERVICE BRAKES, HYDRAULIC,AIR BAGSMay 14, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed clock spring. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. In addition, the contact stated that several of the steering wheel safety features were inoperable due to the failure. The dealer was made aware of the failure. The contact was informed that a diagnostic test was needed to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESMay 6, 2025
ABS malfunction. Power steering and brakes go in and out of operation due to a communication error. All lights come on dash, engine light stays on. Occurs mainly when vehicle is hot during summer or above 65mph highway driving. Safety concern as vehicle power steering is unpredictable during this time. The Drive shaft locks in park and requires manual override when lights are on, but then without intervention, all the lights go away except the engine light and it runs fine. ABS modules are on back order with no ETA because this is a recurring problem for many. Once new abs module is put it, problem can be confirmed and more details can be given by auto repair services.
ELECTRICAL SYSTEMMay 5, 2025
INSTRUMENT PANEL CLUSTER FLICKERS ON AND OFF. NOW HAVE A BLANK SCREEN. I CANT SEE MY INFORMATION FOR THE JEEP. GAS GAUGE , NOTHING AT ALL. NOW ITS AFFECTING THE RADIO.
STEERING,SUSPENSIONMay 4, 2025
My Jeep's steering is excessively loose. There is a good amount of dead space in the steering wheel that the vehicle does not respond. The vehicle wonders left to right constantly and have to continue to correct for it's action. It becomes more of a safety hazard when there is a slight wind or passing or being passed by a larger vehicle like a truck for instance. The vehicle also shifts let and right depending on road conditions, meaning cracks in the pavement or pot holes of any size. I feel very unsecure or unsafe particularly at higher speeds. Please help and thank you in advance.
STRUCTUREApril 27, 2025
There is paint bubbling on all 4 doors near the hinges and bottom of the door, as well as the hood of the vehicle.
UNKNOWN OR OTHERApril 26, 2025
The dash instrument panel went black and wouldn’t turn back on. I did not know my speed, could not see my odometer, or my gas information. I brought my jeep to the nearest dealership to diagnose and found that I need a new instrument cluster, this was back in February. Since then I have been waiting for this part from Stellantis with rolling ETAs that have not been met. I just found recall information regarding this part with the year of my jeep however I was told that my Vin is not part of this recall and I’m trying to find out why.
UNKNOWN OR OTHERApril 24, 2025
I have a 2018 jeep wrangler jk unlimited sport. And it has been shaking controllably once I go over 40 mph or when I hit a bump. Sometimes it’s hard to control the vehicle when this starts to happen on the high way. I have checked for recalls but it’s not showing anything listed. But this is not safe for me or other people on the road near me. I have done repairs after repairs to try to fix this issue and I am still having this issue. Today it is heading back to the shop once again because I just had a bunch of work done and it’s still not fixed the shaking and now it’s starting to smoke.
ELECTRICAL SYSTEMApril 21, 2025
INSTRUMENT PANEL CLUSTER GOES ON AND OFF. FLICKING ON AND OFF THEN SOMETIMES HAVE A BLANK SCREEN. I CANT SEE MY INFORMATION FOR THE JEEP. GAS GAUGE , NOTHING AT ALL. I USED THE FIXD APP AND SAW THAT IT WAS A RECALL ON THE PRODUCT.
ELECTRICAL SYSTEMApril 21, 2025
BACK UP CAMERA GOES ON AND OFF. SOMETIME IT WORKS SOMETIMES IT DONT. THIS HAPPENS WHEN I START THE VEHICAL. SOMETIME THE CAMERA IS THERE , SOMETIME ITS NOT WORKING
STEERING,SUSPENSION,ELECTRICAL SYSTEMApril 21, 2025
I have read a lot about the "Death Wobble." It appears there has been no recall on this but I believe there have been many incidents. Almost every day that the vehicle is driven and we hit a bump in the road going between 30-45 miles the steering wheel shakes aggressively. Would you not call this a definitely a safety hazard? The second issue is the dash board reading goes blank occasionally. Unable to see the speed and or gas usage. Both issues I would say are safety issues. It appears that many Jeep owners have faced the same issues. Neither of these issues have been inspected. I don't feel that we should be responsible for the cost of the inspection. Jeep should stand behind their product.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERApril 15, 2025
The radio touchscreen delaminated. Do to the delamination the screen would experience 'ghost touches' resulting in random controls being pressed. For example, At times, while driving highway speed the backup camera would activate and distract the driver and require screen input to deactivate while driving. SOmetimes 911 would be called through a ghost touch. Anything that could be pressed is possible. This is a major driver distraction and while it did not cause an injury while I was driving, it clearly is a safety hazard to take eyes off the road (and hands) when the screen is flickering with different actions. the only fix is to replace the screen by the dealership.
UNKNOWN OR OTHER,ENGINEApril 15, 2025
This part is required to make the vehicle drivable. 68661147AA intake camshaft. The vehicle has been off road in a dealership since 2/26/2025. No part is available; we are told more than 10,000 are backordered. This is a daily driver. The vehicle is 2018 with only 78,000 miles. No known answer to why the part failed however with this many backordered parts it is clear there is an ongoing and significant issue related to this.
ELECTRICAL SYSTEMApril 5, 2025
The Jeeps Instrument Cluster went blank. There is nothing on the screen. No speed gauge, indication of the amount of gas, temperature, etc. This is a safety issue with speed and gas.
ELECTRICAL SYSTEMApril 1, 2025
The jeep screen delaminates which will cause 'ghost taps' on the screen. These ghost taps could do anything that can be changed in the vehicle while still or driving. For example, while driving at highway speeds, the rear view camera will activate on the screen causing a major distraction from driving. Additionally, anything else can happen from dailing random phone numbers, calling 911, turning the heat to high or off, changing any setting.....all while driving. Driver distraction is a major cause of accidents and a known delamination issue must be investigated. This is a common issue for certain model years of the jeeps or similar FCA cars.
STRUCTUREApril 1, 2025
Paint peeling, bubbling. Has been happening for over 2 years. Doors and hinges and hood.
STEERING,SUSPENSION,UNKNOWN OR OTHERMarch 24, 2025
Factory Aluminum Steering Box presents a severe safety hazard and should be immediately recalled due to its dangerous failure in cold and probably all temperatures. In low temperatures, the steering sticks and does not move freely, making normal driving extremely hazardous for both the driver and others on the road. While straight roads may not reveal the issue, attempting to turn on a curve becomes life-threatening—the wheel sticks, preventing necessary maneuvering or it darts me in another direction. Once it finally releases, it can lead to overcorrection, which is especially perilous on slick, icy, or snow-covered roads. This issue occurs without warning, at any speed, and significantly increases the risk of crashes. FCA is aware of the problem and has issued a Technical Service Bulletin 08-074-20 REV., but this is not a recall—meaning owners are left at risk. Die pretty much or risk your family dying and others or just get into that accident so the insurance companies screw you as always and you are left with nothing-those insurance adjusters don't work for we the people. This failure causes me a to have a collision daily and a run-off-road accident while traveling with my family on the interstate. The safety implications are undeniable, and action must be taken before lives are lost. This is not just a mechanical flaw—it’s a critical safety failure that demands an urgent recall. Then add in the notorious shimmy/shake onset of a death wobble. You are going the speed limit/interatate highway speeds and go over a bridge and it's over-you better pray! When driving a low speed 53mph if the vehicle hits a bump, it will start bouncing and the steering wheel shakes too much until I stop and then everything comes back to normal. That situation is very frequently and very dangerous, because it happened to me many times while driving on a highway with a heavy traffic behind me including semi trucks. If I die in my Jeep due to malfunctions FROM COMPANY my family can sue.
ELECTRICAL SYSTEMMarch 19, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that the instrument panel had gone blank while driving at moderate speeds. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which the contact linked to the failure. The contact searched the VIN on the NHTSA website and discovered that the VIN was not included in the recall. Neither the dealer nor the manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 47,000.
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKESMarch 11, 2025
While driving the transmission and clutch system blew up. And I mean that in the literale sense. Sparks and a big flash. Unfortunately, I was an hour away from where I live. This caused me to have to find a way home and find a tow company that would be able to pick up my jeep on the side of the highway, tow it an hour to me. I couldn't afford that, so it was taken to the Chrysler dealership there and it was there for a month before they could work on it due to the parts having to be ordered and shipped in. Once the entire clutch system and transmission fully replaced I have to find a way to go back and pick it up. It was after hours when I finally got to it. That's when the mechanic that worked on it researched and found the recall for the transmission and clutch system because they would blow up. Just as mine did. But the next set of problems started as soon as I picked my jeep up. Pulls to the right when braking, push start won't start saying the fobs are not detected while I'm holding them in my hands. All lights on cluster go off randomly, the steering wheel locks up while I'm driving causing more danger. The traction control, sway bar will go off and on as well as the push start will not turn off. I did manage to take a short clip of this happening while I'm driving.
ELECTRICAL SYSTEMMarch 11, 2025
After having to have my transmission and clutch system replaced because it all blew up, upon receiving my jeep back afterwards more issues have now arised. Cluster lights all light up, as well as the speed indicator doesn't work. The traction control and sway bar connection go sporadically on and off. The radio shows no signal the back up camera doesn't work, the steering wheel locks up while I'm driving and causes me to have to pull over but I can't pull off to the side because the steering wheel is locked.
ELECTRICAL SYSTEMMarch 11, 2025
The screen to my jeep is delaminating and is almost unusable. I can't even turn the screen off now and the car will try to make SOS calls and call people from my phone. It will turn on directions automatically. I almost ran over a pedestrian because I was distracted with the screen trying to hang up from a phone call that the car automatically dialed. My [XXX] son just started driving this vehicle and I worry for his safety and the safety around him. If I almost caused a fatal car accident because of this issue with many years of experience, what will happen with a newly driver that can't handle any distractions? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKESMarch 10, 2025
The brake line and caliper. The safety of myself and my children were at risk. Yes it has been confirmed as a problem from a dealer mechanic. It has not been inspected by police or others listed. There were no warnings or symptoms. It started smoking and the car shook while driving. This has now happened twice.
POWER TRAINMarch 4, 2025
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
STEERING,SUSPENSION,WHEELSMarch 3, 2025
It is the death wobble. I took the car in once. My cars started violently shaking when I would hit 58 Miles per hour and curve to the left, or the right and shakes so uncontrollably that I would have to tap the brakes but not too hard. Is I did not want to go off the road period there were cars that were behind me. That would shoot off to every direction trying to get around me. And yes, of course it's dangerous. Not supposed to be going down the interstate. Drinking a d*** Bloody Mary anyways. I took it into 2 dealerships. There are car places around where I live. They went ahead and diagnosed it and charged me $5060 or no 70 something. To fix it and it was even worse, so I brought it back to them. They tried to balance the other tire but that did not work, and that is the point where the other mechanics came over and said, that's the death wobble, which I had never heard of. He then told me about the staring damper, which then I looked everything up and saw that you had a class action settled where you were supposed to take cars in and fix them. However, this person seems scared of their own shadow, so who knows, but I asked for the history to see if anything had been done? And you guys, Jeep or Jeep, refuse to give it to me, said I would have to call the dealership, I called the dealership, they said, oh we don't give you a copy of that. I said, well, why wouldn't you? I mean, it is my car that I'm buying from y'all and they said, yeah, sorry, we don't do that. You'll have to get like a car, fax or something. I'm like, hold on, you guys. Sure, don't want to pay for anything. Considering this whole entire thing. Is your fault? And uh, the fact that you guys asked for a Vin number in order to fix my vehicle is ridiculous because whether you had the Vin numbers stored or not, it's a 2018, and I got the d*** death wobble. Now, mine happens to be a limited edition golden eagle. And you will see in the videos. I told them it was going to end up costing them a lot mor
ELECTRICAL SYSTEMMarch 3, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that the center of the instrument panel went black intermittently. The contact turned off the vehicle, waited for a while, and restarted the vehicle and regained instrument panel functionality. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
STEERING,POWER TRAIN,SERVICE BRAKESMarch 2, 2025
The vehicle will intermittently struggle to engage in 1st gear, the brake pedal gets hard, the auto stop start light will display on the dash and the esc light will display on the dash. Each issue may occur separately, not at all or they will all occur within 5 mins of driving the vehicle. I have been at a traffic light where the vehicle would not immediately engage in 1st gear and the vehicle behind me came within a few inches of rear ending my vehicle when I did not begin moving with the flow of traffic. I also have a similar experience with the auto stop start system failing while at a traffic light which caused the vehicle to stall in the intersection and I could not restart the vehicle without completely power cycling the ignition two times. The problems have been reproduced on multiple occasions throughout the past month. The vehicle has not been inspected by a 3rd party and the warning lights and alert messages that appeared for auto stop start system/ esc system did not appear until the problem occurred.
SUSPENSIONFebruary 28, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at approximately 55 MPH, the vehicle violently shuddered. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The vehicle was taken back to the independent mechanic to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The vehicle was taken to a different independent mechanic where it was diagnosed and determined that the track bar needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
ELECTRICAL SYSTEMFebruary 26, 2025
The instrumental panel started blinking two days ago and now is completely out. I'm unable to read speedometer or my gas gauge.
STRUCTUREFebruary 25, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that there was rust was forming on the driver's side door hinges. The contact checked the passenger’s side door and there was a small amount of rust forming on the door hinges. The contact examined the door and saw that the entire bottom length of the passenger’s side door was rusting out. The contact drove the vehicle to the body shop of the local dealer. The vehicle was checked, and the contact was informed that the doors needed to be replaced. The contact was informed by the body shop that the rusting on the passenger’s and driver's side doors and hinges was a known failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 43,673.
UNKNOWN OR OTHERFebruary 24, 2025
Engine oil cooler - This Mopar factory part is sub par. It is made out of metal and plastic and placed in the hottest spot of the vehicle and fails at approx 50, 000 miles. After I have done some research at local garages, this item failure is very common. I think Jeep Chrysler Dodge needs to take action for a recall.
ELECTRICAL SYSTEMFebruary 24, 2025
Having issues with the instrument panel cluster. It intermittent flickers and has gone black several times. The issue is the same as recall 30B from Mopar. My VIN is not included in the recall even though it falls under make, model and years affected. I feel that it should be replaced due to safety concerns. This issue has happened 4 times in the last month.
STEERINGFebruary 22, 2025
The Factory Aluminum Steering Box presents a severe safety hazard and should be immediately recalled due to its dangerous failure in cold temperatures. In low temperatures, the steering sticks and does not move freely, making normal driving extremely hazardous for both the driver and others on the road. While straight roads may not reveal the issue, attempting to turn on a curve becomes life-threatening—the wheel sticks, preventing necessary maneuvering. Once it finally releases, it can lead to overcorrection, which is especially perilous on slick, icy, or snow-covered roads. This issue occurs without warning, at any speed, and significantly increases the risk of crashes. FCA is aware of the problem and has issued a Technical Service Bulletin (TSB) [XXX] ), but this is not a recall—meaning owners are left at risk. This failure nearly caused me a head-on collision and a run-off-road accident while traveling with my family. The safety implications are undeniable, and action must be taken before lives are lost. This is not just a mechanical flaw—it’s a critical safety failure that demands an urgent recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMFebruary 20, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the instrument panel intermittently displayed the mileage, fuel gauge, and speedometer. In addition, the contact stated that the failure had progressively worsened. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the instrument panel needed to be replaced. Upon further investigation, the local independent mechanic related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.
STRUCTURE,UNKNOWN OR OTHERFebruary 17, 2025
I have a 2018 Jeep Wrangler JL series. I was driving down the highway, and the soft top latches sheared off, causing the top to rip back off the top of the Jeep. These clips fell down inside the car and sharp plastic pieces hit my sunglasses. The place where they sheared off was not at any boat locations or latching sections. This year was at the curve where it boats on to the soft top roof frame. The flat section where the sheer occurred was about 2 1/2 inches to 3 inches by only a quarter inch thick. This thickness was not substantial enough to hold the roof locked down tight. This could have created an accident as I was going down the highway at 60 miles an hour almost losing control of the vehicle. I have visited the dealer and called Jeep. Customer care they offer no support. I feel like this is a substantial safety issue that could cause someone to lose control of the vehicle and endanger themselves and others.
STEERING,POWER TRAINFebruary 13, 2025
My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the scene. This is a safety issue for not only myself and anyone in my car but also anyone on the road around me. I did not file a police report regarding the accident as my situation involves a language barrier and I was so upset I just wanted to get home and be safe. Now I am in a state of fear anytime I drive my vehicle. I did have passengers and witnesses for two different instances where our lives were put in jeopordy because of this issue. On a separate occasion we were on a busy highway lost steering and were unable to get out of first gear. If I end up in a court situation I have several witnesses that would all be willing to make statements on my behalf as their lives were also put in jeopardy. I'm very upset as this vehicle was expensive and I bought it brand new. Now I've been out of a car for weeks and am being told I may have to pay for something that is clearly an ongoing issue. I have read several forums and articles and complaints from fellow jeep owners, many the same year, who have experienced the same issue. This is horrendous! My service records are all on file with Auto Centro Caguas in Puerto Rico.
ENGINEFebruary 13, 2025
The oil filter housing/oil cooler is made of plastic and every Jeep Wrangler ends up leaking because of it and it should be a recall.
ELECTRICAL SYSTEMFebruary 12, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that the instrument cluster went black and remained black for approximately 2 days. The failure occurred approximately 5 times within 2 weeks. The vehicle was taken to the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 45,000.
ELECTRICAL SYSTEM,LANE DEPARTUREFebruary 5, 2025
1. Electrical System: Instrument Cluster/Panel. AN Instrument Panel That Fails TO Display Critical Safety Information, Such AS THE Speedometer or Warning Lights, CAN Increase THE Risk OF A Crash. My VIN said there is no recall for this and my vehicle has this problem. 2. Blind Spot Warning becomes disabled and errors out periodically even when there are no issues with sensors and sensors are cleaned. When error occurs, the Blind Spot Warning lights remain active even when there are no objects in the blind spot.
VISIBILITY,STRUCTUREJanuary 30, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.
ENGINEJanuary 22, 2025
the vehicle was taken to the dealer because the check engine light was on. we were told the oil cooler was leaking and there was no oil in the vehicle. at no time did the low oil indicator come on. the dealer advised the oil cooler was manufactured as a plastic component and repeatedly would fail causing the oi to leak out of the engine. the engine oil cooler was replaced with a newly designed metal part. the oil cooler failure also caused the oil pressure sensor to fail. repairs totaled $1942.07 for jeep's faulty designed. repairs were made by the jeep dealer. repairs were paid out of pocket and not covered by warranty. the jeep had just hit 100,442 miles when the failure occurred. jeep online forums have repeatedly posted about this problem. jeep needs to recall the faulty design that can cause the engine to leak out all the oil without warning. safety of us and others is at risk because the oil leaks out without warning, other then the check engine light coming on. no low oil or low oil pressure light ever illuminated. same can result in drivers being stranded on the road or result in engine failure.
ELECTRICAL SYSTEMJanuary 13, 2025
The contact owns a 2018 Jeep Wrangler. The contact stated that the instrument panel was inoperable. The vehicle was taken to an unknown dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall due to the manufacturing date. The failure mileage was approximately 80,000.
ELECTRICAL SYSTEMJanuary 10, 2025
The instrument cluster panel on my 2018 Jeep Wrangler shut down in December, 2024, with no advance warning. I purchased my Jeep in March, 2019, and per my dealership, it currently has 38,488 miles. I was told that I would have to bring my Jeep and leave it with them so they could order the part and replace the instrument cluster panel. They advised the repair would be completed by 1/3/2025. When I contacted them on 1/3, I was advised that the instrument cluster was on back order and had no additional information as to when it would be received. I have received no further information from the dealership. However, I found that there was a recall by the FCA US LLC on this part which included 2018 Jeep Wranglers. I called the FCA US LLC Customer Center on 1/7/2025 and after being on hold for 90 minutes, I finally was able to speak with “Dave” and explain the issue. Although he advised that my Jeep was not recalled, he created my Case #[XXX], and advised the Specialty Department would call me within 1 business day. As of today, 1/10/2025 I still have not received any such call, nor have I heard anything more from the dealership. How am I supposed to get this fixed when nobody is able to help me?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMJanuary 8, 2025
While driving my instrument cluster went blank, therefore not displaying critical safety driving information. There were no warning messages or alerts. It has been confirmed by an independent service center.
STEERINGJanuary 2, 2025
After I completed the recall on the clutch, I've noticed an alarming issue: occasionally, multiple warning lights appear on the dashboard, such as the check engine, service transmission, and brake lights. The most pressing safety concern is the complete loss of power steering. Although the car remains drivable, operating it without power steering is exceptionally hazardous. Additionally, since the car features a push-to-start system, when this issue arises, I can’t turn it off in the usual manner; I have to stall the engine to stop it. This situation has occurred multiple times, but fortunately, I’ve been either at a stop or driving at a low speed. After leaving the car off for a while, when I start it again later, the fault disappears and I can't replicate the issue.
SERVICE BRAKESDecember 29, 2024
ABS module failure. Been waiting almost a year now for one, but apparently it’s not a priority to Chrysler and their engineers. It’s going to cause an accident one day and when it does, Chrysler is going to be writing a fat check to your truly.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEDecember 23, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired. The contact stated that after retrieving the vehicle, the vehicle intermittently failed to start. There were no warning lights illuminated. The vehicle was towed back to the local dealer and the contact was informed that a diagnostic test needed to be performed; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
STEERINGDecember 19, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 35 MPH, the power steering became inoperable for two seconds and then returned to normal independently. The contact stated that during the second failure, an attempt was made to start the vehicle; however, several unknown warning lights were illuminated. The contact stated that while driving at an undisclosed speed, the failure recurred. The contact pulled over to the side of the road and restarted the vehicle and the power steering functionality returned. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
POWER TRAINDecember 19, 2024
Rear axle and differential began to make a whirring noise indicating bad bearings. After taking it to a shop who replaced the axle shaft, the noise continued. They noticed excessive wear in the differential components and said that it requires a rebuild. Another shop looked at it and agreed on the excessive wear, advising that the vehicle is undriveable until it can be repaired. The second shop has said this is becoming a common failure on this line of Jeep Wranglers and it ends up requiring a full replacement of the entire axle housing and assembly. The vehicle is undriveable because if the rear axle fails it would no longer be able to move. As it has not been repaired as of the date of this report, the components are available for inspection.
UNKNOWN OR OTHERDecember 19, 2024
As I was driving this vehicle alone on [XXX] , I smelled a burning smell and the clutch seemed to have trouble shifting gears. I was driving approximately 40 mph, attempted to shift gears, heard a loud bang and saw fire at my feet, looked in the rear view mirror and saw fire in the back. I pulled the emergency break and jumped out of the car. It then burst into flames and incinerated the car with all my belongings in it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERINGDecember 15, 2024
The JEEP was taken to the dealership for the steering recall, but upon return, the same issue still exists. Once the JEEP hits EXACTLY 51 MPH (does not happen at 49), the steering wheel starts to heavily vibrate making the JEEP UNDRIVABLE and UNSAFE. Upon contacting the HW HUNTER JEEP DEALER, and explaining that the issue still exists, they provided NO HELP and said that was all they could do. Seems like them letting an UNSAFE vehicle on the road is a liability and lawsuit waiting to happen. For this reason, the JEEP in undriveable as all roads near my home are 55mph and it is unsafe to drive.
UNKNOWN OR OTHERDecember 15, 2024
I was driving on the freeway around 75 mph I’m not sure what happened or why but the jeep started violently shaking back-and-forth I’m not sure how to explain it. But I very easily could have lost control. Where I live there is snow and ice so I’m not sure why that happened but would like to see if there’s something I could check. Or if there’s been a recall. Nobody was hurt thank God no lights came on. I was able to slow down the Jeep safely.
STEERING,SERVICE BRAKES, HYDRAULICDecember 13, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the ABS, Transmission, and ESC warning lights illuminated. The contact had taken the vehicle to a dealer where it was diagnosed that there were several software updates available for the engine and power train. The updates were completed, and the vehicle was repaired. The contact stated that the warning lights were illuminated. The contact had taken the vehicle back to the same dealer. The dealer diagnosed the warning lights and applied other software updates. The vehicle was repaired. The contact stated that while turning left onto a residential street, the steering wheel was difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact had not taken the vehicle to a local dealer; however, the dealer was notified of the failure. The dealer informed the contact that the failure was related to the ABS module and that parts to repair the vehicle were on backorder. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.
STEERING,SUSPENSIONDecember 12, 2024
When driving a low speed, if the vehicle hits a bump, it will start bouncing and the steering wheel shakes too much until I stop and then everything comes back to normal. That situation is very frequently and very dangerous, because it happened to me many times while driving on a highway with a heavy traffic behind me, due to the fact that I have to slow dawn almost to stop to be able to control my vehicle. The dealer said that my car doesn't have extended warranty due to a type of tile (total loss) and the repair cost will be 100% out of my packet. I'm a retired person and do not have that type of money to pay for the repair.
STEERING,SUSPENSIONDecember 1, 2024
= Customer states that when hitting a bump they have the typical jeep death wobble Conditions?= Found the vehicle to have play in all steering joints and the right front axle joint t9 have play. The vehicle has 31,000 miles on it and has never been in an accident. it started the "death wobble" Oct 2024. I traveled to Michigan, not realizing it was this bad, and it became worse over the course of our trip in November 2024. I was traveling at 70-75 mph on why and felt like it was going to fall apart. It took me slowing it down to stop the wobble. I took to a mechanic in Ionia, MI which I had a extended warranty and paid it. I was told it was fixed. They replaced Steering Tie Rod . . . Remove and Replace components as required to access and install materials and/or perform needed service. Retest and verify repair as required. Perform final road test where applicable. 68258761AE - SOCKET, Tie Rod 68258762AE - SOCKET, Tie Rod 68522992AA- SOCKET, Drag link inner 68260466AB - ADJUSTER ASSY, Steering Link 68258760AE - SOCKET, Drag link outer Front Axle. Outer Joint on "fixed" Friday, November 29, 2024. I was trying to leave to return to South Carolina on [XXX], and I went onto the interstate. I was not maybe 1/4 mile, and the "death wobble" started again. I had to get off at the next exit and go back to my Nieces house. I have to take it back to the mechanic shop on Monday, December 2, 2024. I am stuck here in Michigan, and I have a son whom I had to fly back to South Carolina to go to school. Who gets to pay for my expenses and my issues? who do I contact for all of this now that this issue is chronic.? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING,SUSPENSIONNovember 30, 2024
This vehicle is a 2018 model with 27k miles, non of it off road. Upon driving a freeway a few days ago, the vehicle went into a violent vibration/shacking motion,AKA "Death Wobble" that required immediate and dangerous driver action to keep from having a high speed (within legal limits) accident. In addition, the steering system sticking (stops and won't move) and wanders both left and right. The vehicle is dangerous to the occupants as well as other car/drivers in close proximity to this vehicle.
STEERING,SUSPENSION,SERVICE BRAKESNovember 22, 2024
A shimmy in the steering wheel after hitting an irregularity on the road surface, also whenever I want to turn it does like a Squirrelly is the best way I can put it. On uneven roads, bumps, dips, etc the jeep pulls to one side or the other. Consequently the traction control light comes on and the jeep loses power!
STEERINGNovember 18, 2024
Check power steering warning light Appeared during driving and steering became difficult Light turned off. After stopping and trying to restart vehicle steering warning light is back on and steering is nearly impossible after 2 weeks in repair shop was told it was fixed Incident has recurred 2 x times. Latest date 11/18/24
ELECTRICAL SYSTEMNovember 15, 2024
Was using the heated steering well smelt something burning, then the heated component did not work
STEERING,UNKNOWN OR OTHERNovember 13, 2024
there was a recall for death wobble on steering, took it in, supposedly fixed. a month went by and wobble came back, took back to jeep, they said i needed new tires. (of course warranty was just getting ready to expire.) bought new tires, death wobble is getting worse and worse. if you hit a bump in road and your going 45mph, you have to try and stop vehicle it is shaking sooo bad. not fair i have to pay
STEERING,AIR BAGSNovember 11, 2024
This is a 2018 Jeep Wrangler 2018 JKU RHD and this vehicle starting to get the airbag light on and off in the dash! I brought it to a dealer to read it and they said the code is the B1B02 that means the clock spring is going out and it wasnt safe to drive it because the air bag will not deploy. Looking for all the info about it, i found out they have a recall is some Specific years but why it is not a recall in the 2018 model when it is showing up the same symptoms and problems than the recalled years?
ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCENovember 11, 2024
My vehicle started showing the airbag light on and it ended up being the clock spring, many jeep wranglers have being recalled because the same issue. The clock spring is the one that controls cruise, airbag, horn, traction, etc. i took it to the dealership and they said the vehicle was showing the B1B02 code, witch the the same why all the other jeeps were recalled but there is not a recall yet for my year. I want to people be aware of the importance of it, because in a crash the airbag will not deploy and even not in a crash the cruise control could malfunction anytime. I got my vehicle repaired today for a total of $1137.00 that wasn’t covered my extended warranty because they alleged the clock spring/airbag problem is reported very often. This is a really safety matter for all the jeep owners!!!
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCENovember 9, 2024
While driving at 55 mph the brake light, service abs system, check engine light, service 4wd, service transmission, loss of power steering, and engine cooling fan ran very fast. I was lucky to pull off the road and put the vehicle in Park. The 4 Way flashers would blink erratically. Engine still running wouldn't come out of Park. I turned the vehicle off.l let it set a few minutes. I then restarted the vehicle and it shifted into gear and drove home with the check engine light on. The next day it had no check engine light.
SUSPENSION,STEERINGNovember 5, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at speeds above 55 MPH, the vehicle experienced the "Death Wobble" causing the front end of the vehicle and the steering wheel to shake and vibrate abnormally. The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was contacted regarding the failure, but no assistance was offered. The contact was informed that the vehicle was not included in an undisclosed Customer Satisfaction Program linked to the failure. The failure mileage was unknown.
ELECTRICAL SYSTEM,UNKNOWN OR OTHEROctober 27, 2024
The navigation/radio screen has delamination. At first, I thought it was just cosmetic. Starting in July of 2024, it started doing things independently, such as changing channels, the source, and switching between navigation and backup camera; on [XXX], it started turning on Bluetooth and calling 911. I can not turn it on because it continues to call 911. The vehicle only has 20,900 miles. The local dealership and Jeep are aware of the problem and have offered to repair it at a cost to me. This is a manufacture defect that needs to be fixed/recalled by Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMOctober 23, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel failed to display as needed and was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,500.
ELECTRICAL SYSTEMOctober 22, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and several unknown warning lights illuminated and the vehicle shut-off independently. The vehicle was driven to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 70,000.
STEERING,POWER TRAINOctober 21, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving over a significantly bumpy road surface and exceeding 50 MPH, the vehicle experienced the death wobble. The contact stated that the front end of the vehicle and the steering wheel shuddered violently. The contact released the accelerator pedal and the vehicle responded as needed at slow speeds. The vehicle was taken to the dealer, where it was diagnosed that the steering dampener had failed and needed to be replaced. The contact stated that the dealer replaced the steering dampener several times under warranty; however, the failure progressively worsened and occurred while driving over minor bumps. The vehicle was taken to a second dealer, Northland Chrysler Dodge Jeep Ram (14100 Eight Mile W, Oak Park, MI 48237); where it was diagnosed that the traction bar needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
UNKNOWN OR OTHEROctober 15, 2024
Radiator overflow bottle leaks. Warning light only comes on after empty. Refill of antifreeze was necessary every two weeks or less depending on driving conditions. Also know of this happening with another vehicle of the same make/model owned by family member.
UNKNOWN OR OTHEROctober 12, 2024
Been trying to get the recall fixed in Kentucky. But dealer says its a Canadian vehicle and will not repair until made endless phone calls to USA and Canada and just get the run around. This has been going on since August 23. I just want a solution. Please help!!!!!
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHEROctober 4, 2024
Incident date: [XXX], electrical problems causing loss of steering, 65 miles per hour, EXTREME action required to keep on road. 2018 Jeep Wrangler Unlimited Sport (4 door), 3.6L engine, bought new July 2018, Everett Washington. RPM and speedometer gauges went to zero, loss of power steering, all dashboard warning lights blinking on/off, digital speedometer only showed dashes (- - -) windshield wipers came on scraping bare hot window (outside air temperature 104 degree F), radiator fan went full on, engine kept running but miss-firing/rough, managed to get off freeway and stopped, turned off ignition for 5 minutes. On restart, all errors (except Check Engine Light) disappeared and car appeared normal, no stored warning messages. This is second occurrence. Picture is similar to my errors (it is from Jeep Forum,[XXX] Location: [XXX]. What is going to happen if I am off road and it dies? Or on a Los Angeles Freeway? I might be dead. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTINGOctober 1, 2024
Several times I have experienced intermittent operation of the rear view camera system and rear brake light operation on my vehicle while reversing. The issue has occured about 10 times in the last year or so. The issue seems to be the same as symptoms as FCA US recall 77B, but my VIN number apparently does not fall under that recall despite being the same model, which I think is a mistake.
ELECTRICAL SYSTEMSeptember 27, 2024
Within 1 year of getting our Wrangler we experienced issues with the instrument panel short circuit and also the rear camera stopped functioning. I brought it to the dealership and they said it would require hours to repair them and it wasn't covered under warrantee. I've now seen 2 recalls regarding these issues, Short Circuit: [XXX] : [XXX] While I intend to inquire about these and the latter recall is fairly new, i haven't received notice of either. Additionally, in 2022, far within my warranty, the aux battery that restarts the car for the stop/start function, failed to maintain a charge. The car shut off in the middle of an exit ramp on the highway. It was particularly concerning because the engine was stalling anytime I stepped on the brakes. I brought it in for service and Jeep charged me for the entire replacement of the aux battery since it wasn't under warranty. I'm not sure if this is a recurring issue but I wanted to bring it to your attention also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,SEATSSeptember 27, 2024
1. Both driver and passenger front seat latches that allow seat to fold forward to access rear seats have broken at approximately 70,000 miles. This will be the second time for the driver side to be repaired. It was repaired back in 2018 under warranty when brand new and has now failed. Currently the cost to repair is approximately $500. The replacement parts are made of flimsy plastic that will break again. 2. Head unit for radio display and climate controls failed at approximately 60,000 miles. Not covered by warranty. Paid over $1,500 to replace.
ELECTRICAL SYSTEMSeptember 26, 2024
The instrument panel cluster LED screen occasionally freezes and does not accurately reflect the gear the vehicle is in, speed, etc. Recently the screen froze and continued to display P (indicating vehicle in park) even while the vehicle was shifted to Reverse and Drive. This presents a serious safety risk as the gauge cluster indicates the vehicle is in park when it is in fact in gear. Also, as the display remains on even when the vehicle is turned off the battery may run dead leaving the driver stranded. Our local dealer was unable to get the vehicle to reproduce the issue while in their shop. They advised they were not able to identify an issue. However, we have experienced this issue on 3 separate occasions. This issue was not preceded by any warning lights or audible signals. The issue first occurred at 65,540 miles in the time we have owned it. Unfortunately, I cannot say if this was an issue with the vehicle before we purchased it in July of 2024. We have video evidence of this issue, but the clips are too large to attach here. Please advise if there is somewhere we can email them.
ELECTRICAL SYSTEMSeptember 24, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55 MPH, the instrument panel became inoperable and turned black. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel needed to be replaced. The vehicle was then taken to an independent mechanic, where it was repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 45,000.
SUSPENSION,UNKNOWN OR OTHERSeptember 20, 2024
I had the common issue with Jeep ‘18 wranglers called the “death wobble”. I read many articles saying it’s common with jeeps from the 2018 era. One day I was driving and it stopped in the middle of the road. I couldn’t accelerate or brake. I could not fully get the vehicle off a busy highway. I took it in before this to get it diagnosed and mechanics could not figure it out. After this incident I towed it to the dealership and they replaced my drive shaft because it was completely destroyed. I am now paying $2000 in repairs.
ENGINESeptember 16, 2024
The 3.6l v6 (mostly in the 2014-2020 wrangler) has a known issue for cylinder 4, 5 and 6 misfires, warping, metal shavings, damaged cams, ticking, overheating etc. My wrangler has had this issue multiple times and the cost to repair it is well over $4000 each time. The first time, my wrangler had 85000 miles and now it has 135,000 miles. The vehicle overheats, starts rough, idles rough, loses power, mpg tanks and its a huge safety issue (I drive my 2 year old son around a lot, as well as my dog).
ELECTRICAL SYSTEMSeptember 11, 2024
My 2018 Jeep JL SPORT and it's electrical issues. It looses power steering and then the light show begins. Service Electronic Throttle, Service Shifter, Service Stop-Start System, Service ESC, Auto Park Disabled, No Bus, Speed Control Messaging Unavailable Service Required, Fluctuating Gauges. I have seen on YouTube how other jeep owners have this same issued a national issued that needs to be address and fix because is very dangerous and loss control on your vehicle while driving is a horrible experience that multiple people are facing.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMSeptember 7, 2024
After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.
ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURESeptember 4, 2024
The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).
STEERING,ELECTRICAL SYSTEMSeptember 3, 2024
Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.
POWER TRAINAugust 30, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that immediately after the vehicle was serviced under NHTSA Campaign Number: 23V116000 (Power Train) the "Service Transmission" and "Clutch Overheating" warning lights intermittently illuminated while operating the vehicle. The vehicle was taken back to the dealer who performed additional services on the vehicle, but the failure persisted. The manufacturer was notified of the failure. The contact stated that the failure had not occurred prior to the recall repair. The failure mileage was 65,000.
ELECTRICAL SYSTEMAugust 21, 2024
See attached document for complaint
VEHICLE SPEED CONTROLAugust 21, 2024
See attached document for complaint
STEERING,ELECTRICAL SYSTEMAugust 19, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
ENGINEAugust 15, 2024
I have put thousands of dollars already into the motor because my Jeep continually overheats and looses coolant. Its been in the shop countless times over the last year with the same issue. I was told it was the head gasket with is a $3k job. I took it to get a second opinion and this shop just completed the same repair on my exact vehicle. It wasn't the head gasket. He said the cylinder is cracked and it would need to be completely replaced. $10k. That it is a factor defect and that Chrysler has been aware of the issue but is currently not doing anything about issue. He said they extensively searched the cylinder head and could not see where the crack was but Chrysler's recommendation was just replace the cylinder because that is where the issue is. I cannot afford to spend $10k on a repair. The vehicle is not even that old to have this issue, it is a 2018. Chrysler told my mechanic that it was a factor defect, a malfunction in the actual part, but that a recall hasn't been issued yet.
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMAugust 6, 2024
1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.
SERVICE BRAKES, HYDRAULICAugust 2, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle jerked and drifted inadvertently. There were no warning lights illuminated. The contact became aware that the front brake rotors had overheated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with front brake calipers failure. The contact was informed that the front brake calipers needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the same diagnostic was provided by the mechanic. The contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 79,588.
ENGINE,ENGINE AND ENGINE COOLINGJuly 29, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to an independent dealer where it was diagnosed that camshaft phasers had failed, and metal shavings were discovered inside the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
SUSPENSION,UNKNOWN OR OTHERJuly 17, 2024
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
SEATSJuly 10, 2024
Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!
STEERING,ELECTRICAL SYSTEMJuly 8, 2024
Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCEJune 19, 2024
I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.
POWER TRAINJune 13, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission while attempting to shift into reverse(R). The contact state that several unknown warning lights were illuminated. The vehicle was towed to the dealer where a diagnostic test was undetermined, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000. The VIN was not available.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKESMay 31, 2024
ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.
POWER TRAINMay 17, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the service transmission warning light illuminated, and the vehicle was unable to exceed 45 MPH. The contact stated that the failure occurred after the vehicle was repaired under NHTSA Campaign Number: 23V116000 (Power Train) was performed. The vehicle was taken to a local dealer however, the cause of the failure was not yet determined because the dealer could not retrieve a DTC code. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and several cases were opened. The failure mileage was approximately 69,000.
STEERINGMay 16, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, and driving over a bumpy road surface, the vehicle started wobbling. No warning lights were illuminated. The vehicle was taken to a local dealer where the failure was diagnosed with steering damper failure. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired and remained at the dealer due to parts not being available. The manufacturer was made aware of the failure; however, no assistance was provided. The contact related the failure with Customer Satisfaction Notification Program: V41 Steering Damper. The failure mileage was 66,000.
STEERING,ELECTRICAL SYSTEMMay 13, 2024
Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.
SERVICE BRAKESMay 12, 2024
The parking brake randomly failed. It was working as designed, and then the next time I went to use it the lever had zero resistance and would not hold the vehicle. I am currently looking at getting it repaired but have to park it in gear to keep it from rolling away when parked (6mt).
POWER TRAINMay 10, 2024
VIN [XXX] Hi everyone, I’m new to the group and hoping for some guidance and support. I tried to message Jeep Cares but the message button does not appear on their profile name. I bought my 2018 Jeep wrangler JKU Rubicon December 2021 with 29k miles on it and by May 2022 my clutch blew out with only 32k miles on it! They said it was the worst they’ve seen (doubt it) and would not cover it. In fact, they wanted $4k to replace it with a mopar one. I told them where to go and bought a centerforce dual friction and had it installed at a local shop for $3,700. I chose centerforce to avoid having issues again with the mopar one. Everything was fine till the rear main seal went out and had to be replaced under warranty. When I got it back there was a ticking noise at the top of the clutch pedal and they didn’t even put the heat shield back in so the cab was hot as hell. I ended up paying a local shop to put the heat shield back in since the dealer said they were behind and would take months. Now here I am a year later. The dealer just installed a new engine under warranty after only 47k miles on the original. They just called to tell me the work is done but btw…the clutch is blown. I told them there’s no way in hell that’s possible since I just put on in on May 2022. I reminded them I reported the noise back when I got it back from the rear main seal being done. I was then told she was going to “talk to her manager “. The next call was to tell me “sorry, we can’t do anything and it’s dangerous to drive it the way it is. I had no other choice but to authorize another clutch. I can’t afford to spend another $3,700. I’ve driven a clutch since I was 12 on my grandpas farm. This is absurd. Every vehicle I’ve had has been clutch and never had a problem till I bought this one. Where do I start? Not only should they put a new one in now but they should also reimburse me for the last one! Why is this happening and how do I prevent it again? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMMay 2, 2024
The bottom electrical panel for the fuse box went out a few months ago for the wipers we have fixed the wiper motor, wiper relay, wiper switch and still nothing was told by the jeep dealership that they had 4 other jeeps have the same issue and it was this part that went out
ENGINE,FORWARD COLLISION AVOIDANCEApril 29, 2024
Clutch - The Sansone Dealer located in Avenel, NJ has informed me that they did not have the part at the time and that I would receive a call. I never got a call so I decided to take the car back to them and now I'm being told they would need to hold onto the car for at least 48-hrs to diagnose the car. I don't understand why when they should be aware of the recall.
STEERING,SUSPENSION,ENGINEApril 29, 2024
Track bar bracket separating from frame. Coolant leaking into engine. This has been going on for about a year since we bought it. Dealer just says there’s nothing wrong with it. But we have been taking it to mechanics since we got it.
VISIBILITY/WIPERApril 29, 2024
Sun visor arm has broken multiple times and fixed by Jeep multiple times at my expense. This is a known issue by Jeep. They used a cheap plastic pin in the design. Each time the visor arm breaks the visor drops down into my line of sight blocking my view of the road. This is a hazard and Jeep should be forced to fix every sun visor with a metal pin.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESApril 23, 2024
Every dash warning lights come on, radio cuts off, steering loss occurs, have to fight steering to get pulled over, turn it off and back on, sometimes resets but not always. Issue happens at random but the last time it occurred around a curve, nearly went off the road because of the steering loss. Had all the wires and grounds cleaned & checked, all batteries are good, alternator is good, all relays are good.
AIR BAGS,SEAT BELTSApril 18, 2024
During a high-speed collision/accident the vehicle had a high speed impact and rolled several times during the accident. The airbag system did not deploy as it should have the airbags in the seats for the sides, and the back did not deploy the driver of the vehicle myself was injured severely and ejected from the vehicle due to the airbags, not deploying, I sustained multiple injuries the only airbag that deployed was from the steering wheel which cause multiple rib fractures, and no other airbags were deployed The drivers seatbelt was locked, and could not be removed, unable to open the seatbelts.
STEERING,SUSPENSION,UNKNOWN OR OTHERApril 15, 2024
my vehicle has extremely bad death wobble, only 55 thousand miles on it. its a extreme safty hazard ! i just had my tires rotated and balanced and the problem is not any better ! once i hit 65 mph its shakes uncontrollably and i have to slow down to 40mph to get it to stop! that is extremely dangersous on a highway to be driving like this ! it has been like this since i got my car at 33,000 miles in august 2021
ENGINEApril 13, 2024
Start and Stop button light came off and vehicle stopped drive. I’m the last 2 years I have to replace battery 3 times.
POWER TRAINMarch 18, 2024
See attached document for complaint
STRUCTUREMarch 18, 2024
See attached document for complaint
STEERINGMarch 18, 2024
Driving Jeep Wrangler Unlimited at posted speed of 65 mph when I hit a rough spot in the road or a seam in the pavement, or a pothole the front wheels jerk back and forth violently until I slow down to 30 mph or less and then continue driving. This is known as the Jeep "Death Wobble" the dealers know about it, it's on YOUTube many times, it is very dangerous because you have no control of the vehicle. The dealer replaced the steering stabilizer on a recall notice, but my Jeep still has the same problem.
POWER TRAINMarch 18, 2024
Car shuts off while driving
SERVICE BRAKESMarch 18, 2024
My Jeep only has 85,266 miles on it and my pistons/ calibers are locked up, resulting in my cailbers, rotors, and brake pads to all be replaced. This job is projected to cost me over $1,000. My car is currently undriveable.
STRUCTURE,VISIBILITY/WIPERMarch 18, 2024
My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMMarch 17, 2024
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
POWER TRAINMarch 14, 2024
The contact owns a 2018 Jeep Wrangler. The vehicle was taken to the local dealer for NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired, but the failure recurred. The contact stated that upon retrieval of the vehicle, the service transmission warning light illuminated. The vehicle was taken back to the local dealer, where it was diagnosed with a software failure, but the vehicle was not repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 11,600.
ELECTRICAL SYSTEMMarch 8, 2024
Began receiving hundreds of error codes. The vehicle, while operating, would have the lockers engage, disengage, wouldn't start suddenly, ABS activated, sway bar disengaging, and other things. This represented a tremendous saftey risk for any occupants and was quite frightening. We had it at the dealership several times. We spent $1000 replacing both batteries and all harnesses were checked. The problem improved but never was fully resolved. Now a year after all of that work, we are experiencing more problems again.
POWER TRAINMarch 4, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while at a complete stop, she noticed an abnormal overheating odor. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: [XXX] (Power Train) was performed. The contact stated that after the repair, the message "Service Transmission" was displayed. Additionally, the vehicle failed to exceed 10 MPH while driving and depressing the accelerator pedal. The vehicle was driven back to the dealer, who informed the contact that the failure could be caused by a computer malfunction or a pre-existing issue. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for repair. The vehicle was towed to a second dealer, Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471), who informed the contact that the manufacturer had advised them to replace the clutch for a second time; however, the part was not available. The vehicle was not repaired. The failure mileage was approximately 113,010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERINGMarch 1, 2024
It's been characterized as the "death wobble." When I approach speeds of 60 mph or more and hit a bump in the road, the steering and front end commences to severely vibrate uncontrollably, lasting up to several seconds. This problem is well documented and pervasive. There needs to be a nationwide recall before there are resulting accidents and fatalities.
STEERING,UNKNOWN OR OTHERFebruary 26, 2024
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100’s if not 1000’s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
STEERING,SUSPENSION,WHEELSFebruary 26, 2024
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I’ve taken it to Jeep . I have done multiple car washes. I’ve tried everything they are telling me that there’s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
ELECTRICAL SYSTEM,VISIBILITY/WIPERFebruary 22, 2024
I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.
SEATSFebruary 22, 2024
I have already had this replaced, at a direct expense to me, due to the concern. Jeep has a Technical Service Bulletin (S2023000009) about the passenger seat. It began as a popping/knocking noise in the butt/inside of the seat. My dealer had to replace the lower seat frame/track completely, based on the concern and the bulletin. Before replacement, the seat was audibly broken, with great concern for the safety of the passenger in the event of a crash. Can this be looked into and why it is not a recall? If a recall, I assume I can be reimbursed for my out of pocket expense. I did not want to wait for a recall, as I was concerned for my passengers' safety, as the inside frame of the seat was broken. The dealer told me since it was just a TSB, and not a recall, it was not covered by Jeep.
STEERINGFebruary 20, 2024
The steering wheel locks while driving. There seem to be no specific circumstances that cause it. There are forums with other Jeep owners having the same issue. It is definitely a safety concern and should be a recall. The recall that was done did not fix the issue. Dealer and Jeep do not care and will not replace the steering components which Jeep has done before. They can’t duplicate it driving it only 42 miles. The problem is you never know when it is going to lock. The last incident happened on 1/16/2024 but it happened 3 other times in the last few months before this last time. It has been at the dealer since 1/16/2024
STEERING,SUSPENSION,WHEELSFebruary 20, 2024
Has a severe wabble in the front end at 70 MPH to about 73 mph.
POWER TRAINFebruary 13, 2024
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
STEERING,SUSPENSIONFebruary 8, 2024
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
VISIBILITY/WIPERFebruary 7, 2024
wiper quit working. we replaced fuses and relay, we replaced wiper motor did not help problem, we replaced wiper switch didn't fix problem and still trying to order a new fuse box to try that and still not working we are still without wipers and trying to track down the problem to get them to work
STEERINGFebruary 5, 2024
Customer Satisfaction Notification [XXX] Steering Damper The 2018 Jeep Wrangler is experiencing what many are calling "The Death Wobble" due to the fact that when driving at speeds exceeding 50 MPH or so, the vehicles steering system begins to shake uncontrollably. We purchased the vehicle for my son preowned on May 4, 2023 and at that time it seemed to be working fine. However, a couple of months later when I was teaching my son how to drive the shake started and its gotten progressively worst ever since. At first we thought it needed an alignment but that didn't help much. We then took it in for another alignment at Firestone where they reported the wobble and advised me that many Jeeps of that year were being recalled for the Steering Damper issue. I called the FCA Service number (1-800-853-1403) and opened case number [XXX]. I was told that I must take the vehicle to a Jeep Service Center which I did immediately that same day. The Jeep Dealership confirmed the issue and its severity, advising me to call the recall center again. Today when I called FCA again they refused to let me speak to a manager and told me the case had been closed. They refused to help me with this issue based on a technicality. It seems our Jeep is a JK Unlimited and they recalled the JL of that same year (2018-2019). The death wobble looks and feels terrifying because you can lose control of your vehicle. My son is a new driver so this is even more worrisome to me. I've read that many accidents have already occurred due to this issue. However, no one at the FCA is helping me with this widely known issue and I do not know what to do. We simply can not afford the $4,200 bill to fix it and by driving it I am putting the driver and other innocent bystanders in danger as well. Please advise on what I can do next. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINJanuary 26, 2024
I was stopped at a traffic light, when the light turned green, I started to move forward and in approximately 6-7 feet the vehicle come to a complete stop. The engine was still running, the engine light came on and the letter on the shifter started to blink. The rear tires/drive train locked up. This through me forward and I was wearing my safety belt. The vehicle was towed to a jeep dealer ship; the car had to be dragged onto the flat bed. The tow truck driver needed to use a soup product to slide the car on the street and on to the bed. I will not hear back from the dealer ship till next week on exactly what happened. I was coming out of the mall parking lot to get onto the Garden State Parkway. If I had been on the Parkway doing 65 mph, I firmly believe I would have been severely injured. I have been told by the dealer ship they have seen this throughout the brands. The dealer ship sells and services Chrysler, Dodge and Jeep. This is not the dealer I purchase the wrangler from. I purchased this vehicle as a certified used. I find this incident very disturbing and I am seriously concerned about someone getting severely hurt or worse a fatality. I would like to further discuss this with someone, this needs to be addressed.
STEERING,SUSPENSION,WHEELSJanuary 24, 2024
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
ELECTRICAL SYSTEM,VISIBILITY/WIPERJanuary 19, 2024
My vehicle defrost was on for the back defroster on my way to work as it was one of the coldest days where I live. I work for the fire department and work 48 hrs on. The second day of my shift one of my coworkers noticed the back window broken out on my jeep. Upon looking at what caused it there is burn marks where the rear defrosters touch the window. I initially called the police but they agreed the window was broken due to the rear defroster wires burning the window causing it to break out. Jeep sent out an engineer and is denying all liability. There are TONS of people reporting this on the jeep forums/blogs. I have pictures to prove the burn marks. It appears it happens so often that a jeep sales company “Quadratec” is sold out of replacement rear windows. One guy posted on the Jeep Forum it happened while he was driving 70 on an interstate. Another gentleman posted it happened two times to him as his rear window just broke out. There are tons of pictures on the Jeep blog as well. I have several pictures of mine and it’s still broken. I’m due to get it repaired on Monday Jan 29, 2024. I can forward all my pictures if need be.
STEERINGJanuary 19, 2024
I was driving my Jeep Rubicon 2 door with manual transmission 32,000 miles out of town which I don’t normally don’t due because the steering is sloppy. I have spoken with Jeep Cares about the issue multiple times it’s been this way since I got it with 14,000 miles. It feels dangerous to bring it up to 65mph. The other day I got a death wobble after hitting a small bump in the road in it. I am a combat veteran with two tours one in Afghanistan and one in Iraq. Let’s just say I have PTSD from driving this thing. I can’t believe someone hasn’t been killed yet. The NHTSA needs to do more on this issue. The complaints are real and this needs to be addressed. I want to sell it but can’t put this out there to be resold and possibly kill someone. I guess I’m back to Sunday drives in it in and around town. Jeep needs to fix this issue! NHTSA you need to hold them accountable
STRUCTUREJanuary 19, 2024
Water is inside passenger seat and driver side Always is raining water problem
SERVICE BRAKES, HYDRAULICJanuary 12, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the ABS, traction control, and other brake-related warning lights intermittently flashed on the instrument panel. The vehicle was initially taken to an independent mechanic where it was discovered that the module for the braking system was defective and needed to be replaced. The contact was referred to a dealer but was given a diagnostic fee to have the vehicle serviced. The contact later discovered the part that was needed to repair the vehicle; however, the contact was informed by several dealers that the part needed was on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
STEERINGJanuary 12, 2024
Power steering has been locking up at higher speeds above 40 mph. When slowing down to 30 mph the power steering operates again. You can feel the steering tighten up while driving and makes very difficult to change lanes, much less do a full turn. When the power steering kicks back in causes you to overcompensate steering. Almost had a head on collision on street. Also almost drove off of freeway overpass. Dealer has confirmed issue. They have had my automobile for over 3 months with no solution. Numerous posts have been made on Jeep Wrangler forums about same issue. Seems to be exclusive to JL. I only had vehicle for 3 weeks. Issue started in 1st week of ownership. Progressively got worse. Dealer replaced gear box, power steering pump, power steering lines, rebooted software, and replaced center of steering wheel as well. None of these repairs have worked. Concerned Stellantis is not taking this issue seriously and don't want to see anyone hurt. I just want a safe automobile to drive. No warning lights have been gone off.
STEERING,SUSPENSIONJanuary 9, 2024
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the “Customer Satisfaction Notification V41 Steering Damper” [XXX] ) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can’t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERINGDecember 29, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at high rates of speed, the contact lost steering control of the vehicle after driving over a bump in the roadway and the front end of the vehicle started shaking uncontrollably. The contact stated that the failure occurred without warning. The vehicle was taken to a dealer and the contact was informed that the failure was related to the steering damper. Additionally, the contact was informed that the part needed to be replaced every three years. The manufacturer was notified of the failure and informed the contact that parts were on backorder. The vehicle was not repaired. The failure mileage was approximately 38,000.
STRUCTUREDecember 28, 2023
My door and hood hinges are severely corroded; this is a known issue that has resulted in a TSB. However, dealers are unwilling/unable to complete the repair work due to the high volume warranty claims they receive related to this issue. My door hinges have corroded to the point that they’ve undoubtedly lost structural integrity.
UNKNOWN OR OTHERDecember 13, 2023
While driving my daughter to daycare, the rear window spontaneously exploded. The vehicle was stopped at a traffic light. Our daughter was in the backseat in a rear facing car seat and she was inconsolable after the event due to the loud sound. We had had several issues with the read window. The defroster keeps coming off despite multiple attempts by several dealerships to repair. We then the window replaced in fall 2021 but the defroster kept detaching so we gave up and just accepted it the poor design. There are several reports on Jeep forums of spontaneous explosions similar to this and rear defroster detaching. None of this issues have resulted in a safety recall.
POWER TRAIN,STRUCTUREDecember 11, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while he was sitting at a stop light, the service shifter warning light illuminated. The contact stated that the service shifter was inoperable, and the vehicle would not move. The contact stated he turned the vehicle off and back on but the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed as a failed service shifter and the service shifter needed to be replaced. The vehicle was repaired. The contact stated that in addition, the vehicle had a corrosion failure. The contact stated that the engine fan continuously came on, and it prompted the contact to check the antifreeze level. The contact stated when he removed the antifreeze container's top he noticed a rust bubble on the opening of the container. The contact stated he inspected the vehicle and noticed corrosion on all the door hinges, the bottom of the door frames and the tailgate. The vehicle was taken to the dealer and the contact was advised that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
STEERINGDecember 11, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 45 MPH, she became aware that the electric power steering was not functioning properly after the steering wheel locked in position. The contact was able to pull to the shoulder of the roadway to restart the vehicle, and the power steering functionality returned. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the alternator. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000. The VIN was not available.
POWER TRAINDecember 5, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, he noticed a burning odor. Additionally, the contact stated that he heard an abnormal grinding sound and noticed that there were unknown black fragments propelling from underneath the rear of the vehicle. The contact then noticed steam rising from underneath the hood. The contact pulled to the side of the road. The contact stated that upon attempting to lift the hood, he noticed that the hood was significantly hot. The contact allowed the vehicle to cool down. An exclamation warning light was illuminated. The vehicle was then towed to the residence. The contact stated that he attempted to test-drive the vehicle; however, the vehicle failed to go into gear with the clutch being inoperable. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The local dealer and a second dealer Keene Chrysler Dodge Jeep Ram (410 Winchester St Behind, Keene, NH 03431) were contacted and informed the contact that the failure could be related to the recall; however, the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 52,000. Parts distribution disconnect.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMNovember 28, 2023
Jeep dash warning lights will randomly all come on at once. This includes service shifter, service airbags, service braking system, ABS warning, cruise control disabled and many others. When it does this, which is daily, the power steering goes out completely at highway speeds and sometimes curves. This has caused me to nearly hit other drivers head on with my family in the vehicle with me. It has left me stranded many times by not recognizing the key fobs and locking the transmission in park at stop lights. I just bought the vehicle, with 64000 miles on it, in October as my primary transportation and I am afraid to drive it. This has caused me severe hardship and endangered mine and my family's life on several occasions. This problem is extremely common with my model year, as seen on several online forums and Jeep has refused to acknowledge the problem or recall the vehicles. It was purchased from a Jeep dealer, Tim Short of Middlesboro Ky. I can understand wear and tear on vehicles, but this has been an issue with 2018 Jeep Rubicons for years. If this problem goes uncorrected, many people WILL die as a result of this issue. Autos are the only thing I know of that, if defective, cannot be returned for a full refund. Something should be done, since I have an 800 dollar monthly payment and nothing to show for it. Thank you for any help you may provide.
STEERINGNovember 24, 2023
I own a 2018 Jeep JL Rubicon Wrangler. My complaint is the steering issue that NHTSA already is aware of and has a TSB issued on this particular malfunction. After spending a substantial amount of money for such vehicle, and there being a major issue with the aluminum steering box, I feel this should be an actual recall Jeep should make right for all of their loyal customers. Every forum I read about this steering issue, it is the same complaints, that Jeep should be responsible for replacing the Aluminum box with the steel steering box they have already upgraded to after 2020, because they knew it was an issue. My steering is very sloppy, I have already had a mechanic try to tighten the steering box and said it cannot be tightened again, and next time it needs to be replaced. I should not have to spend almost $1200 for an issue that is not my fault nor is it normal wear and tear. I feel unsafe in my vehicle no matter what speed I am going. It is all over the road and I am surprised a police officer has not pulled me over thinking I am driving drunk because the steering makes the vehicle sway from one side of the lane to the other and has to be corrected all the time. My fear is, one day I will not be able to control the steering because something will let loose and cause me to vere off the road and hit an obstruction, or worse, hit somebody else. This is not covered under warranty once the vehicle hits a certain number of miles, which I am over and many other people are too. Please take this matter serious and look further into it to see how bad this issue really is. It is not safe for all these Jeep Wranglers to be on the road with faulty steering boxes, which is a major part of the drive system in a vehicle. I don't have any children, but I can imagine the many of people who do drive these vehicles and has children in the cars with them on a daily basis, and has no clue there is a major issue going on with their steering. Thank you
STEERING,SUSPENSIONNovember 24, 2023
Vehicle started rattling uncontrollably on Interstate 95 north, Just north of Richmond Hill, Georgia. We had to pull over and we inspected the jeep for damage. No noticeable damage and we turned around and went home and switch cars. We read that this could be the aluminum steering box or the Jeep rattle. We feel these are known defects that Jeep should be responsible.
STEERINGNovember 21, 2023
Have multiple experiences of steering wobbling and jeep is not in control causing frightening situation. Few times jeep departed lane and caused stress to both me/my wife and nearby drivers. Is there anything someone can check this issue and make Jeep accountable if they have problem and let us know what to do
POWER TRAINNovember 15, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 55 MPH, he noticed an abnormal melted metal odor. The contact veered to the side of the road. The contact stated that he inspected the hood and underneath the vehicle, but no issues were found. The contact stated that the odor persisted as he was driving back to his residence. The contact also stated that while changing gears, the clutch went down to the floorboard and failed to rise. Additionally, the gear shifter was loose, and the transmission seemed to be on neutral (N). The contact stated that another driver then alerted him that there was fire in the front of the vehicle. The contact immediately pulled to the side of the road. The contact then saw fire coming from the cowl. The contact and his partner immediately exited the vehicle. The contact then remove his belongings from the rear seats. The contact stated that he opened the hood and noticed that there was fire in the engine compartment. The contact stated that the fire extended from underneath the engine compartment to underneath the front driver's and passenger's seats. The contact was able to extinguish the fire with two cases of water bottles. The fire department later arrived at the scene and filed a report. The contact was unsure whether a police report was filed. The contact stated that he sustained minor burns on the left wrist and on the right hand. The contact did not seek medical assistance. The vehicle was towed to the contact's residence. The insurance company then towed the vehicle to a tow lot to be investigated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V116000 ( Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
STEERING,ELECTRICAL SYSTEMNovember 9, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 35 MPH and making a slight left turn, the vehicle lost power steering functionality. The contact was able to stop the vehicle. The contact stated that there were several unknown warning lights illuminated. The contact turned off and restarted the vehicle and the power steering functionality returned. The contact stated that the failure was intermittent but became a recurring failure. The vehicle was taken to a dealer to be diagnosed and it was determined that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
POWER TRAINNovember 9, 2023
The first recall was issued almost 3 years ago and the "repair" was to add to a software update to solve with a mechanical issue. A warning light would be set to go on if the temperature of the clutch/transmission got above a certain temperature. This doesn't resolve the actual problem of a poorly designed clutch assembly. The second recall is for the same issue and has had a status of "remedy not available" for too long. The clutch assembly can overheat but the clutch also regularly slips creating acceleration issues. There have been countless occurrences of pulling into traffic and the clutch slipping and almost being hit by other vehicles. In addition, the potential for the transmission bell house to fracture and the vehicle to catch on fire is a major concern. There are many posts in online Jeep JL forums. There is a "jeep clutch recall" facebook group with man examples of these issues and the lack of concern from the manufacturer to offer a solution. Stellantis seems to know there is an issue but has been in no rush to rectify the situation. There has been very little communication about this issue and local Jeep dealerships never have any more information that consumers do. We need to have new clutch assemblies installed or be given a simple and quick way to be reimbursed for having an aftermarket clutch assembly installed.
STEERINGNovember 1, 2023
2018 jeep wrangler unlimited sport intermittently looses power steering while in motion at high speed causing the inability ( lack of driver control) to react to road conditions. Multiple alert lights flash including ABS power steering off, gear shifter off. This has happened multiple times during highway driving as well as on city roads. It is available for inspection upon request. Chrysler, Dodge, jeep, ram, fiat of Santa Barbara denies ability to detect or repair the problem. According to the jeep forum, this appears to be an ongoing issue on the 2011-2018 models. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLOctober 31, 2023
The clutch plate has failed on my 2018 Jeep Wrangler. I brought it into the dealer to take a look at it when I was experiencing the clutch slipping while shifting into first gear and also the "Service Auto Start Stop" indicator illuminating. Once the indicator illuminated, it also prevented by cruise control from working. After the dealer conducted troubleshooting of the issue, they told me that it was due to a safety recall on the clutch plate but that parts were unavailable. This appointment took place on August 4th, 2023. I was told that this issue could lead to a fire, so I have not been driving the vehicle since then. As of October 31st 2023, they still do not have the necessary parts to fix the issue. In the meantime, I've had to arrange for alternate transportation which cost me ~$3,700.
STEERINGOctober 26, 2023
On several occasions, within the past year to year and a half, and when periodically driving my 2018 Jeep Wrangler across any sort of rough patch on the road, I would experience a severe and sudden shaking of the steering wheel along with very strong vibrations coming from the entire front end of the vehicle.......unfortunately however, I do not have any confirmation of such from any independent repair facility, nor has any independent inspection taken place, and without any warning ever from any interior "idiot" light, lamp, and/or the like. The recall notice I received earlier this year indicated that this phenomenon was the result of a failing steering damper. I subsequently submitted a purchase receipt along with a proof of payment for a new damper which I then self-installed. Now the "customer care" people @cac.stellantis.com won't reimburse me for the part because I did not have an independent repair facility install this very simple part to replace. Never did I receive any notification, nor was any information ever made privy to me, that independent installation was an absolute requirement for part reimbursement. Can you please help me reason with these people? Thank you.
POWER TRAIN,ENGINEOctober 13, 2023
The contact owned a 2018 Jeep Wrangler. The contact stated that while driving at 60 MPH, the vehicle had lost power and had shifting issues with the manual transmission. The contact noticed smoke from under the hood and tried to pull to the side of the road. While pulling to the side of the road, under the hood had caught on fire. The contact was able to pull to the side of the road safely. The automatic shift warning light was illuminated. The vehicle was towed to a scrapyard. The origin of the fire was unknown. The fire was located under the hood. The fire department had extinguished the fire. A fire department report was not filed. A police department report was not filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000
ELECTRICAL SYSTEMOctober 12, 2023
Jeep is aware of faulty cluster packs that operate the dash and guages. They have stated it was a software issue (but the flash did not fix), but as soon as it is out of warranty they now say the cluster pack needs replacing for over $1000. The faulty system, reported all over Jeep blogs, results in a complete loss of gauges, speedometer, temp, etc leaving the driver in an u safe scenario of operation and putting others on the road at risk. This has happened to our other Jeep as well. When we contacted Jeep corporate we were told we would hear something within 24 hours, and never heard from them. This happens randomly until complete failure occurs. This started early in the ownership of the new vehicle.
STEERING,SUSPENSIONOctober 12, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 70 MPH, the vehicle drove onto a bridge and suddenly began to wobble and vibrate. After reducing speed the driver was able the regain control of the vehicle. The failure continued to occur anytime the vehicle drove over a bump in the road while traveling at highway speeds. The vehicle was taken to the local dealer who diagnosed that the steering dampener needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 30,844.
ELECTRICAL SYSTEM,ENGINEOctober 11, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at 2 MPH, the engine started backfiring, and the vehicle was shuddering. Several unknown warning lights were illuminated. The vehicle was taken to an unknown dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,500.
UNKNOWN OR OTHEROctober 3, 2023
Paint bubbling and Rust accumulation on all 4 doors and door hinges, hood and hood hinges and varius body panels. Jeep has been taken to a Jeep dealership and no further communication from Jeep on if this is going to be corrected or not. Engineers should know not to put steel and aluminum together without proper coatings or protections.
POWER TRAINOctober 3, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the transmission slipped out of 2nd gear, with an abnormal grinding sound. The contact stated that the vehicle failed to properly accelerate. The vehicle was not repaired. The failure mileage was 68,000. VIN tool confirms parts not available.
UNKNOWN OR OTHEROctober 3, 2023
There has been a recall since February 2023 that has not been handled yet. I have yet to receive any information on how they are handling this recall that is a potential fire hazard. 10 months should be sufficient time to be in touch with consumers. I was told when I called the manufacturer that I could use my warranty. I will not use a warranty on a recalled issue.
ENGINEOctober 2, 2023
Head gasket failed due to a manufacturing flaw in the engine block. Coolant leaked internally from the cooling passage into cylinder one causing a hydro lock. No external leaks. Engine is damaged beyond repair.
POWER TRAINSeptember 29, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
POWER TRAINSeptember 28, 2023
- There was a recall issued in Feb'23 related to the clutch on manual transmissions, however a remedy has yet to be announced as of 9/28/2023 - Started experiencing issues with clutch in May'23. Clutch would slip while switching gears, gears would grind while shifting, engine would rev while maintaining gear, as the clutch/gears would slip in & out. No warning lamps or messages alerted related to this issue. - Took vehicle to dealer for inspection in May'23, dealer confirmed the clutch disc and release bearings were worn and the pressure plate and flywheel had hotspots and potential cracks, which is what was called out in the recall - dealer replaced flywheel clutch assembly, pressure plate and release bearing in Jun'23 - submitted expenses per recall guidance for reimbursement, but told by company that reimbursements will not be processed until remedy has been determined. 7 months and no remedy announced, and to hold reimbursements on fixes directly related to the recall are unacceptable.
POWER TRAINSeptember 25, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65–70 MPH, shifting from fifth to sixth gear, an abnormal burning odor was detected. The Auto START warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch plate was burned. The vehicle was not repaired. The contact called the manufacturer and was referred to the dealer for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 23V116000 (Power Train). The failure mileage was approximately 49,000.
STEERING,WHEELSSeptember 22, 2023
Occasionally, the vehicle's front wheels bounce out of control at normal and high-speed. It appears to happen on the right front.
POWER TRAINSeptember 20, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
POWER TRAINSeptember 19, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was an abnormal banging sound coming from underneath the floorboard. The contact stated that the vehicle stalled, and smoke was coming from underneath the vehicle. The contact stated he was not aware of any warning lights being illuminated. The vehicle was towed to a dealer. The dealer diagnosed and determined that the transmission case was cracked open and severely damaged, and the transmission needed to be replaced. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not yet available.
POWER TRAINSeptember 14, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact stated while driving at undisclosed speeds, the transmission was slipping. The failure mileage was unknown. VIN tool confirms parts not available.
POWER TRAINSeptember 13, 2023
clutch smoking and burning smells also audible chatter going into gears and slipping in some gears open safety recall for clutch and no one wants to help me???? since jeep hasnt put out a fix???? the fix is to replace the clutch and pressure plate asy with an aftermarket asy. but i can get anyone to step up and make it happen
POWER TRAINSeptember 13, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that parts were not yet available. The contact stated that the vehicle hesitated while shifting gear. The vehicle was not taken to be diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.
POWER TRAINSeptember 5, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
POWER TRAINSeptember 5, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while her husband was driving at an undisclosed speed, he became aware of an abnormal burning odor inside the vehicle. The contact stated that her husband stated that the gear shifter was inoperable. The contact stated that the vehicle was taken to the dealer where it was diagnosed with clutch failure and that the clutch needed to be replaced. The contact stated that that she received notification of NHTSA Campaign Number: 23V116000 (Power Train) and was informed by the dealer that parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. VIN tool confirms parts not available.
POWER TRAINAugust 30, 2023
My recently purchased Jeep Wrangler (certified pre-owned) [XXX] was included in the NHTSA recall #23V-116 which can result in a fire arising from a fractured clutch plate. Due to this significant safety risk, FCA has prohibited all dealers from selling manual transmission Wranglers models from 2018 to 2023. Therefore, it then comes as a total surprise that the dealer which sold the vehicle as Certified Pre-Owned declined to take the SUV back despite being still within warranty, driven for less than 3.000 miles and still with an opened unfixed safety recall. Attempting to remediate the situation I offered them the option of having the vehicle repaired - at their cost - with quality aftermarket parts, such as the CenterForce clutch assembly kit for Jeeps, but was also denied. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINAugust 29, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle decelerated unintendedly. There was no warning light illuminated. The contact attempted to shift gear however, the vehicle failed to respond. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer scheduled an appointment however when the contact took the vehicle to the dealer for the recall competition it was confirmed that the parts were still not available. The dealer rescheduled the recall appointment in hopes the parts would be available by that date. The manufacturer was made aware of the failure. The failure mileage was 40,000. Parts distribution disconnect.
STEERING,POWER TRAIN,SERVICE BRAKESAugust 28, 2023
On occasion while driving several dashboard error lights will go on. These include ABS, Traction Control, electronic stability control, air bag and brake light. When these lights come on the power steering is typically lost and making it extremely difficult to steer the Jeep. It takes everything my wife to turn the steering wheel and get off the road. The brakes also tend to be applied which further makes it difficult to turn as the vehicle is slowed down. This issue not only endangers the driver and passengers in my vehicle but also those around me due to the inability to properly control my vehicle. I have had the vehicle at the dealers service center and they are not sure what the issue is. They have been able to reproduce but are still trying to discover root cause. This seems to be a widespread problem as both my 2018 Jeep Wrangler and 2020 Jeep Gladiator have the identical issues. Seems like a long shot that both of my vehicles would have the same issue at the same time if it wasn't a common issue. When Googling the problem, I find a lot of articles and video's but no solid cause.
STEERINGAugust 26, 2023
2018 Jeep Wrangler. Driving at 30-35 MPH, the ABS warning light, the check engine warning light, the traction control warning light, service, the four-wheel-drive, and other unknown warn lights are illuminated. The odometer became inoperable. The vehicle lost power steering functionality and shifted into Accessory Mode. I was able to veer to the side of the road. . Additionally, the vehicle failed to shut off as needed. The vehicle remained in Accessory Mode for 15 minutes and restarted independently. The failure has been reoccurring. The vehicle was taken several times to the Jeep dealer; the dealer was able to duplicate the failure. The vehicle was not diagnosed nor repaired because I can’t get an appointment for over two months. The failure mileage was approximately 45000.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMAugust 26, 2023
there is a recall, 19A, that has no fix yet. the "this-might-happen" happened to me. clutch plate hot, hole through transmission, near melted fuel lines. got it fixed, major work $6000. Chrysler won't reimburse me because "there is no fix for the recall yet." that is the point. my car sustained major damage due to the recall issue with no fix. when they do find a fix, the replacement parts that i have now will still have to be fixed. nothing, including 3 weeks rental, covered under extended warranty because it is a recall issue. recall reimbursement documentation not processed because there is no fix. they have been running me around for almost 2 weeks. i am not someone who can drop $6000 without major pain. i paid with what cash i had, financed what i could at 23%, and had to have a friend use her credit card for the rest. i have nowhere left to turn.
STEERINGAugust 24, 2023
when traveling highway speeds at ~55 MPH if the car hits a pot hole or bump in the road the steering pulls left and right aggressively and will not cease until the car is stopped. this is very dangerous at high speeds, as the car is vibrating so badly control of the car is very difficult. The car has been inspected by the dealership and we were informed they could only make adjustments based on manufacture recommendations, which included alignment and tire balancing, and the car was returned to us in the same condition. The steering damper was replaced by another service center at our own costs and the problem persists. The dealership suggested "selling the car" as they are unable to resolve the problem. The problem continues to persist which is a great concern, that it can not be resolved or corrected.
ELECTRICAL SYSTEMAugust 23, 2023
Uconnect system started to control the HVAC, Sound, Phone, any other buttons that are available in the system. 8/22/23 I was traveling to my destination with the windows up when I noticed my Uconnect screen starting to click buttons without my input, I attempted to turn it off, but was unable to do so. I pulled over and turned the vehicle off and made sure to open and close door. When I turned the vehicle back on the issue stopped and I drove away. Approximately 1 mile later the music started blasting at full volume and HVAC system blowing hot air (84 degrees) all the way up. It caused me to almost lose control of my vehicle and required me to pull over on the side of the road. I was able to record approximately 10 seconds as proof of the concern. I turned off the vehicle and contacted Arrigo jeep and explained what had happened. They advised me to bring the vehicle in, which I did the same day. I explained what had happened and was advised by [XXX] and a service advisor that this has happened to many vehicles and It can be a software issue or delaminating of the screen. I left the vehicle with them to check. I went online and researched the concern I was having and what the service advisor had told me. Upon further research I found this is a problem plaguing Uconnect system like Arrigo confirmed with me. I was contacted on 8/23/23 by Arrigo who advised me that they could not replicate the problem, and since they couldn’t replicate it or find any codes there was nothing that they could do. This is a dangerous situation that could have caused me to crash the vehicle. Arrigo Jeep should be responsible for further researching and correcting this issue as soon as possible. There was NO warning that this concern would happen, and the dealer response is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAINAugust 23, 2023
Clutch is making unexpected burning smell (after normal driving). Clutch pops out of gear while at highway speeds, and when in 4-wheel drive. Sometimes grinds during shift for no apparent reason. FCA says there is a recall effecting my vehicle, but part is still not available. FCA sends me to dealership for assessment. Dealership says there is nothing they can do as part is not available and they are..."at the mercy of Jeep." I'm afraid to drive the vehicle. It is my only vehicle.
POWER TRAINAugust 22, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKESAugust 22, 2023
The power steering with no warning, just quits, working, get warning signs that the ABS is not working, included with the traction control.
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCEAugust 21, 2023
Vehicle starts throwing codes and power steering quits working...
ENGINEAugust 21, 2023
Told I need a new engine, never over did anything. An, used only as a daily driver. No extreme use.
STRUCTUREAugust 21, 2023
Paint bubbling up all over due to aluminum usage for the body.
POWER TRAIN,UNKNOWN OR OTHERAugust 18, 2023
Was stopped at stop light jeep still running and all sudden neutral flashing and wouldn’t shift back up into park at all. Had to disconnect battery wait 30 seconds and hook back up for it to shift into park… started it up and everything is now good. For now
ELECTRICAL SYSTEMAugust 15, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55-60 MPH, the check engine warning light and several unknown warning lights illuminated, and the vehicle lost power steering and braking functionality. Additionally, the vehicle lost motive power, and went into LIMP Mode. The windshield wipers also disengaged. The contact was able to veer to the side of the road. The contact was able to turn off the vehicle after several attempts. The contact stated that he restarted the vehicle after 30 minutes, and the vehicle responded as needed. The warning lights were no longer illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the computer system. The vehicle was not repaired. The contact stated that the failure had been recurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist because the VIN was not included in any recalls. The failure mileage was approximately 87,000.
STEERINGAugust 13, 2023
This vehicle at around 65 miles an hour and hit a bump in the road It will start a death wobble, shaking the steering wheel and vehicle uncontrollably out of your hand once you slow down you can get it back under control and continue on I have had this vehicle at two dealers and all they wanna do is change the steering damper. This has not corrected the problem and basically now I have a vehicle I can no longer drive safely.
POWER TRAINAugust 10, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
STEERING,SERVICE BRAKES, AIR,ENGINEAugust 10, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated driving 30-35 MPH, the ABS warning light, the check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The odometer became inoperable. The vehicle lost power steering functionality and shifted into Accessory Mode. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to respond while attempting to drive. Additionally, the vehicle failed to shut off as needed. The contact stated that the vehicle remained in Accessory Mode for 15 minutes and restarted independently. The contact stated that the failure had been reoccurring. The vehicle was taken several timed to the Ford dealer where it was purchased; however, the dealer could not duplicate the failure. The Jeep dealer was notified of the failure and advised the contact to take the vehicle in to their location for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 4, 2023
I get a service shifter message and then vehicle steering wheel locks mid driving. Read it is the wiring harness. And is a repeats issue with jeep wrangler. My 2018 wrangler is at the dealership.
STEERING,SUSPENSIONAugust 3, 2023
Experienced what people are calling the "death wobble"
STEERING,ELECTRICAL SYSTEMJuly 25, 2023
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
STEERING,ELECTRICAL SYSTEM,ENGINEJuly 21, 2023
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
POWER TRAINJuly 17, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was then taken to a second mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was taken back to the dealer, who informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided temporary vehicle rental assistance. The contact stated that the failure persisted while driving the vehicle. The failure mileage was approximately 46,000. VIN tool confirm parts not available.
STEERING,ELECTRICAL SYSTEM,LANE DEPARTUREJuly 16, 2023
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
SERVICE BRAKESJuly 14, 2023
My local Jeep dealership in Hampton, Va (Winners Circle) believes the ABS control module has failed. While in drive my Jeep would not move forward, the hazard lights would not turn on, the analog speedometer failed to display speed, and power steering is lost. Several lights are illuminated: check engine light, service electronic stability control, and service shifter. The shop foreman (Ryan) and the service manager (Wesley Ward) have confirmed these issues via diagnostics and during multiple test drives. To my knowledge my ABS control module has not been inspected by anyone.
ELECTRICAL SYSTEMJuly 13, 2023
Cannot put car in drive from park position. “Service Shifter” light s up along with Abs, start/stop, All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter,
ENGINEJuly 11, 2023
The oil housing unit has cracked and has to be replaced. The Jeep is currently in the shop and they discovered that it is made of plastic and cracked. I had oil pouring out when I took it to the shop. After doing some research, apparently this is a problem with Jeeps.
STEERINGJuly 10, 2023
Vehicle has been experiencing electrical failure that dealers have been ,so far, unable to diagnose..when the electrical failure occurs we experience a loss of steering.
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLJuly 5, 2023
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESJune 30, 2023
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEJune 26, 2023
All the lights on the Jeep came on. Locked up nearly had a wreck. Had to be towed. Now dealership is saying its the motor. Everything shut down. This is not the first time the jeep has shut all the way down. This is very dangerous. We had replaced the starter, and battery and spark plugs and box. The jeep worked for a day then the second starter burned up .
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEMJune 22, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact was able to drive to the residence, where she parked and turned off the vehicle. The contact stated upon restarting the vehicle, the vehicle operated as needed. The dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. The contact stated that upon starting the vehicle and attempting to shift into drive(D), the gear shifter seized. The vehicle responded as needed after several attempts. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer received remote assistance from Jeep engineers. Additionally, the contact stated while driving at an undisclosed speed, the messages "4WD Disabled", "Parking System Disabled", "Park" and other unknown messages were displayed. The traction control warning light, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, who cleared the codes, but could not duplicate the failure. The contact stated while driving 30-35 MPH, the windshield wipers engaged independently, the fuel gauge fluctuated up and down. Additionally, several unknown warning lights were illuminated. The vehicle lost power steering functionality. The brake pedal was depressed, but the vehicle hesitated to respond. The contact was able to pull into a parking lot. The vehicle was towed to the residence of the contact's daughter. The contact stated upon restarting the vehicle, the TPMS and other unknown warning lights were illuminated. The vehicle was then towed to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000. The contact stated the vehicle couldn't be diagnosed and out of pocket for rental and repairs for the vehicle.
POWER TRAINJune 16, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at 45 MPH, she smelled a burning odor inside the cabin of the vehicle and the vehicle experienced abnormal clutch engagement while shifting gear. The vehicle was taken to the dealer, who related the failure to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The contact stated that the reimbursement claim was denied. The contact was informed that because the permanent remedy was not yet to be developed, the vehicle was possibly repaired with a defective part. The failure mileage was 33,000.
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCEJune 15, 2023
Driving along at highway speed. lost power steering. All lights lit on dash. center LCD screen was giving warnings that all systems had failed. Anti lock brakes, gear selector, can bus systems, audio and GPS systems. Fortunately i was driving on a straight highway. I've looked into this issue. Its called the Christmas tree event. As all problem lights on dash light up. It looks like the fix is replacing 2 CANBUS ports behind glove box.
POWER TRAIN,ELECTRICAL SYSTEMJune 8, 2023
My JEEP STOPPED IN THE MIDDLE OF THE ROAD, would not charge AND WOULD NOT CHANGE GEAR from park. I have less than 52,000 miles
POWER TRAINJune 8, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 35 MPH up a highway ramp, the vehicle started to lose motive power. The contact stated that he was manually shifting the vehicle from second gear to third gear. The contact was able to shift the vehicle into fourth gear. The contact stated that he had heard an abnormal grinding sound after releasing the clutch pedal. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer who was unable to schedule a diagnostic test. The contact retrieved the vehicle from the dealer and stated that the failure had become a recurring failure. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that the clutch pressure plate needed to be replaced. The mechanic advised the contact that there was a recall for the year, make and model for the pressure plate. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact attempted to seek reimbursement but was advised by the manufacturer that reimbursement was pending a remedy being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available. The contact took the vehicle to a local repair shop and it had to be repaired or incur charges. The repair shop will not repair the vehicle with a better quality transmission due to manual transmissions are no longer in demand.
VISIBILITY/WIPERJune 7, 2023
Both the Right and Left sun visors broke within a few weeks. The plastic retainer breaks allowing the sun visor to dangle in the driver’s field of vision. The visor now dangles by 12 volt visor feed lamp that could cause short. Factory price to repair - $80 for both parts. There are so many of these broken that there after market “hack” repair brackets sold on ebay and other sites to hold up the visor.
POWER TRAINJune 6, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact was advised not to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
UNKNOWN OR OTHERJune 5, 2023
When I hit a bump of any size my Jeep starts shaking uncontrollably. The first time it happened I had a panic attack because I had no idea what was going on and feared for my life. I pulled to the right side of the road and came to a complete stop for it to stop shaking. Everyone’s safety around me could me at risk including mine since sometimes I don’t know when it’ll happen and I can’t take my hand off the steering wheel to try and see to move over to the right side of the road. It happens very often. First time was I believe in March 2023.
UNKNOWN OR OTHERJune 3, 2023
Paint is bubbling causing rust-
STEERINGJune 3, 2023
I get the "death wobble" if I hit even a small bump on a smooth highway at speeds above 50 mph. The dealer says this is normal and nothing to worry about, which is crazy. The vehicle has just over 40,000 miles and has been maintained in full compliance with the manufacturer's warranty. The dealer said they could try replacing the steering damper but that it wasn't likely that it would fix the issue, again saying it's a normal condition with this vehicle. The wobble is extremely dangerous in the rain or any kind of slick road, pretty in heavy traffic. These vehicles need to be recalled so this can be fixed.
ELECTRICAL SYSTEMJune 2, 2023
All the warning lights turn on tachometer stops working and sometimes it looses power steering. I was driving about 45mph when all the warning lights turned on and I lost power steering. I had to pull over luckily it was when going straight. Very scary took to dealer they said they could not replicate picked up car 3days later happened again
STEERING,SUSPENSIONJune 1, 2023
Vehicle shakes violently on Highway at about 65mph. Has happened multiple times.
SUSPENSIONMay 28, 2023
Driving at 60 mph on I-35 North Highway in Kansas City. Hit a bridge seam and the front end began to shake violently. I had to slow down to get the vibration to stop. I definitely experienced the Jeep death wobble in the front suspension.
ENGINEMay 25, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated after parking and turning off the vehicle, she saw smoke exiting from the hood. The contact stated she removed her two infants from the vehicle before locating the fire extinguisher she had available in the vehicle. The contact stated the fire extinguisher was broken but was able to extinguish the fire with a fire extinguisher that was provided by a school bus driver that was in the area. The fire department did arrive at the location after the fire was extinguished and filed a fire report. The contact was not aware if the police deputy at the scene filed a police report. The contact stated she burned her right middle finder while extinguishing the fire but did not seek medical attention for her injury. The vehicle was not drivable. The contact towed to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,800.
POWER TRAINMay 24, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that when the gear shifter was shifted, the clutch failed to perform as intended. The contact stated that the gear shifter was stuck. The contact received notification of NHTSA Campaign Numbers: 21V028000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 81,000. Parts distribution disconnect.
POWER TRAINMay 23, 2023
The clutch on my jeep is acting up and there is a recall for it. But Jeep states they have no fix and are not able to tell me when they will come up with one. I feel they should just let aftermarket companies replace their defective clutches since they aren't really worried about the few folks with clutch issues. So currently I am driving a ticking timebomb. Once my transmission gets hot from the clutch it will cause a fire which Jeep is all aware of. This is a major safety issue. Imagine a car catching fire while driving on the highway. That would cause a massive pile up for sure.
STEERING,SUSPENSIONMay 22, 2023
excessive play/slop in steering and death wobble at highway speeds
POWER TRAINMay 17, 2023
Service Axle Locker System Keeps coming on and going off. Sometimes 4 times a min. Sometimes hours. Does not store or show any codes in the system when checked.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEMay 16, 2023
My wife was driving her Jeep to work this morning and a warning message came on the info screen stating the vehicle was shutting down soon and to safely pull over. She only had a two minute warning which was not enough time to pull over to a safe place without risking injury from being hit from another vehicle. The Jeep ended up and powered down within the two minutes of receiving the warning which caused loss of engine power, no power steering and no power brakes. This seems to be a pretty dangerous combination. It literally left her in the roadway. We had the batteries checked and they are ok. The vehicle did start back but the warning light came on again so it is parked until we can get it towed to the dealership. Researching it online it seems to be a common issue with the 2018 JLU. She currently has 117,000 miles on the Jeep.
STRUCTURE,UNKNOWN OR OTHERMay 15, 2023
There is a missing weld on the lower passenger rear control arm bracket that looks like a manufacture defect. I recently started hearing a clanging noise and brought it to the mechanic. I was not put at risk of safety (for the tie being). The problem has been confirmed and looked at ONLY by a mechanic. There were no warning lights. How do i get the welding fixed? the dealer will not help me repair it.
POWER TRAINMay 15, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
POWER TRAINMay 15, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the parts to do the recall repair were not yet available. The contact stated that while his daughter was driving at an undisclosed speed, she shifted into 3rd gear and the vehicle failed to respond. The contact also stated that the vehicle failed to accelerate while in 6th gear. The contact then stated that he heard a loud screaming sound coming from under the hood of the vehicle. The vehicle was taken to the dealer where the vehicle remained. The vehicle was not diagnosed or repaired. Additionally, the contact stated that the automatic start warning light intermittently illuminated; however, when the failure occurred, the automatic start failed to operate and disengaged, preventing the rear-view camera from operating as designed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCEMay 5, 2023
Electrical going haywire. While in drive it just wouldn’t do anything the gear shift “D” was blinking so I rolled to a safe place (thank god I was not on the freeway) turned it off then back on again apparently this is now a known problem not only for 2018 some were 2019 & 2020…… please investigate
STEERINGMay 3, 2023
When the vehicle hits a bump at highway speeds, the steering begins to shake violently until the vehicle speed is lowered to below 50 mph +/- 5 mph. I have hear this being referred to as the Jeep death wobble. It will cost a small fortune to have the tie-rods and bushings replaced by the dealer and I've heard that may not fix the problem. This is very scary when driving at 70 mph on the highway and causes safety issues when you have to quickly reduce speed to get the issue to stop. Please get Jeep to fix this very common problem with their vehicles.
STEERING,ELECTRICAL SYSTEMMay 3, 2023
For the last year on several occasions the power steering locks up and I am unable to control the vehicle. The lights on my dash start flickering and the vehicle starts stuttering like it is out of gas. It seems like an electrical issue where the vehicle is getting mixed signals so the power steering locks up. On 2 occasions while in motion I tried to turn off the road causing the vehicle to stall into oncoming traffic. My jeep has been at the dealership at least 4 times for the same issue and I have had 3 active cases through Chrysler. This happened again a few days ago and the Jeep is currently at the dealership. This is a real concern, and I’m scared for my safety while driving. This is an issue that happens at random times and then the vehicle returns to normal function.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLApril 30, 2023
The jeep had a p2138 code which is pedal sensor bad and p2127 took to black dodge jeep they found it bad replaced with OEM part 800 mi later p2138 code is back on and takes off on it's own
SEATSApril 24, 2023
The driver and passenger seats handle to move seats folding forward and back constantly break. Both have been replaced/repaired at least 2-3 times each for the time I have owned the jeep (2 years).
STEERING,POWER TRAIN,ELECTRICAL SYSTEMApril 21, 2023
I'll be driving the jeep it's a 2018 rubicon jl and all of a sudden all the dash lights come on and if I stop the vehicle the D on the shifter will keep flashing and the jeep.wont move have taken into same dealership 7 times and it's continues to do the same thing they've changed abs module cleaned off grounds checked all plugs and connections and they keep saying it's fine. It's currently at the dealership for the same issue. It's been over a year of going to the dealership. Also one time.they told me it's ready came to pick it.up and it wouldn't go into drive.
POWER TRAINApril 19, 2023
I was constantly smelling a burning odor and my clutch started slipping. Took vehicle to dealer and they said clutch and flywheel needed to be replaced but there were none available, and they had to be manufactured and could take 2 to 3 months. Unsatisfactory! I left the dealership which is nextdoor to my place of employment and completely lost the clutch on a busy road and had to be towed. I spent hours and days trying to find a clutch and finally located one and purchased it along with the flywheel. The repair seemed to be successful but now I am having that same burning smell. I received the recall notice 19A/NHTSA, however late, from FCA. It had the following statement: "WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit [XXX] to submit your reimbursement request online. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall performed." I submitted my repair and proof of payment documents and they immediately closed my case because a remedy is not available. This makes no sense and contradicts the statement. Obviously I need to replace the clutch and flywheel. Now the replacement is putting off the same burning odor and I have to wait for a remedy knowing there is potential for a fire. I believe this has been an ongoing issue and should have been remedied long ago. Especially considering my vehicle is a 2018. There have been no warning indicators or lights. I drive my young grandsons around in this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERING,ELECTRICAL SYSTEM,LANE DEPARTUREApril 19, 2023
2018 Jeep Wrangler (JL) Sahara Safety features all disable with this issue: Power steering (this could happen on the highway) Stability (STC), Antilock Braking, Blind spot, etc. While driving their appears to be an electrical short. The steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. Dealers turn me way with simple computer reboot solutions only for issue to reoccur. Issue presents itself intermittently. Dealer has regularly turned me away for being unable to replicate in non driving conditions.
STEERING,SUSPENSIONApril 16, 2023
Car started shaking uncontrollable after driving 45 mph over a small pothole. Carmax (ca care) replaced steering damper but steering wheel stills vibrates when driving over 45 mph.
POWER TRAINApril 14, 2023
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
STEERING,SUSPENSIONApril 11, 2023
My husband was driving down the road and the trac bar bracket arm separated from the weld causing the steering wheel to move freely and made him feel like the jeep was.falling apart.
SUSPENSIONApril 10, 2023
Trac bar bracket weld separated from axle
STEERINGApril 5, 2023
At 60 miles an hour if you hit a bump jeeps starts the death wobble til you slow to 45 miles an hour. Jeep has claimed recall was completed 1/14/20 at 4840 miles, we purchased used and has 22041 miles now and same issue. Their alleged fix is not fixed. I spoke with Chrysler about this and they stated I must pay for diagnostic and then they would maybe do something.
ELECTRICAL SYSTEMApril 3, 2023
I have taken vehicle into jeep 4 times in less than 2 years . Auto start stop (ESS) fails first then check engine comes on right after car shuts off on own WHILE driving & stalls hard . We have been rear ended because of it thankfully we were not on freeway after googling and asking jeep community this is VERY COMMON in these jeeps . Aux battery goes dead and causes this issue and burns out a fuse and the main battery . We have replaced battery 4+ times now because of this issue . This is a saftey hazard thankfully the times it shuts off on us isn’t on the freeway where it can cause a multi vehicle collision most recent incident was 04/02/2023
FUEL SYSTEM, GASOLINEMarch 28, 2023
The contact's son owned a 2018 Jeep Wrangler. The contact stated that while driving at 50 MPH, there was a fire coming from the rear end underneath the vehicle. The fire department extinguished the fire. A police report was filed. There were no injuries. The vehicle was deemed totaled by the insurance company. The vehicle was towed to a tow lot. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.
VISIBILITY/WIPERMarch 27, 2023
While driving the driver side visor fell out of the ceiling, blocking forward visibility for the driver. The problem has been reproduced by many Wrangler owners. There was no indication of the issue prior to the failure.
STEERING,ELECTRICAL SYSTEMMarch 24, 2023
Service start stop warning light comes on then service traction control then all dash warning lights come on then you lose power steering This all happens in seconds
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHERMarch 24, 2023
At highway speeds when driving over surface imperfections, the jeep randomly and suddenly starts to wobble uncontrollably, with a significant wobble in the steering wheel. This wobbling goes away when the vehicle slows down, but pops up again in a random manner when driving over any surface imperfection / bump / road seam at highway speeds
STEERINGMarch 22, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed over a pothole, the steering wheel shuddered and vibrated violently. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 18V343000 (Steering). The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINEMarch 17, 2023
All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter, if I turn off vehicle while it’s on the “fritz”, vehicle might not start for some time (15-40 minutes), this has been on going since 11/22, three visits to dealership, two at an independent shop. Dealership claimed the couldn’t replicate issue/“concern” Vehicle is simply not safe. I’ve recorded many videos documenting these safety/vehicle issues. It’s been nearly 6 months of trying to get a reputable diagnosis, repair and answers. I hope this isn’t a scam? I truly need help.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMMarch 12, 2023
Displays, "Service Shifter". Often followed by many, mostly random warnings, gauges fluctuate wildly, and disabled stop/start, traction and stability control; and sometimes loses power steering, and stalls and won't restart. The stereo volume, wipers, and cabin fan speed also can fluctuate wildly; worst case. This issue first appeared after going through a puddle, and seems to be exacerbated by high EMF areas; this is only corollary. This vehicle has never been used roughly or off road. The obvious dangers are, spontaneous maniacal warnings are a significant distraction to driving; if stop/start is not disabled vehicle will not start after stop at intersection, causing disruption to traffic; if power steering randomly stops working, which occurs while stopped or driving, the vehicle is nearly impossible to drive, and can only practically be driven by a strongman athlete. The coup de grâce where everything goes berserk, is usually when parked and attempting to reset the condition. The problem has not been reproduced by a dealer or service center; I have spent days inspecting grounds, harnesses, and inspecting, cleaning and replacing connectors. There's also a long list of mostly random codes for nearly everything, including the persistent lost communication with TCM. Up to October 2022 and 66,000 miles the only warnings or codes were for, wheel sensor (rep under warrantee), and "Small Leak In Vapor Recovery System" (leaky gas cap). A month+ after the warrantee expired, at about 66,000 mi, the vehicle began to generate random warnings and codes, and became unbearable (and dangerous) to drive. My observations and inspections and limited testing (haven't probed system circuits directly) lead to an assertion that the problem is system wide; many wildly various, mostly non repeatable, codes are recorded, systems that shut down are wildly various and not always repeatable; like there's nothing specifically or consistently wrong-but everything is failing. 5V reg in TCM?
POWER TRAIN,ELECTRICAL SYSTEM,ENGINEMarch 10, 2023
On multiple occasions I have been driving to work (45 min drive) when all of my dash lights and emergency lights go on. I am then notified on the dash of start /stop system failure(which is off), The emergency hand brake light is on, electric stability control failure, service antilock break system, auto park disabled and my radio volume going to max. This is then followed by my power steering or something locks up not allowing me to steer my car that is in motion! Once I stop I turn the car off and it won’t start again. I have waited 20 min and restart the car which then the shifter won’t let me put into drive! This has happened mulitple times and I have taken to my trusted mechanic to repair but was informed it is a recall on my vehicle…. When I look up my vin no recall reported so he gave me a form of the recall. Please help me, I’m honestly scared to drive my car because I don’t want this to happen while I’m on a highway or cause me to be in an accident. I shouldn’t be scared to drive my car.
STEERING,SUSPENSIONMarch 10, 2023
Steering wheel shakes horribly. I feel every bump in the streets. Sometimes it feels as if I am about to lose control of my truck due to the lack of control. I have replaced the suspension, I have replaced the lower control arm, the ball joints twice and the same thing keeps happening.
STEERINGMarch 9, 2023
About a year ago, my vehicle began experiencing the know defect of death wobble - at highway speeds the car begins to shake uncontrollably and feels like it may flip. About a year ago, Lafontaine Jeep in Lansing MI replaced the steering stabilizer as part of the recall. The problem is occurring again. I have had the vehicle back to Lafontaine Jeep in Lansing MI which they said the replacement of the steering stabilizer would be covered under the 2 year part warranty however Lafontaine can't get the part in and has no estimate when the part will be available. I spoke with Myah at FCA Customer Car and she said there are no parts available as well, no eta for when the parts will be available, and that there is no help available. I'm confident that new Jeeps are being manufactured with this part while my family is driving in a car with the death wobble.
UNKNOWN OR OTHERMarch 6, 2023
Paint is bubbling on all 4 doors, starting to flake off along with rust and corrosion on all 4 door hinges.
POWER TRAINMarch 3, 2023
This vehicle underwent two recalls for clutch and pressure plate related problems yet it still happened to me twice and Jeep refuses to fix it. There is now a 3rd recall in the works. The clutch plate grenades and blows a hole through the transmission and other parts. The projectile of these parts is so very dangerous. It is clearly defective. I am paying 38000 for a useless vehicle.
POWER TRAINMarch 3, 2023
The first instance happened on or about February 27, 2021 at mileage 48,865 I was traveling on an interstate and I completely lost all power to my transmission and my jeep started to smoke heavily as I pulled off to the side of the road. The jeep company refused to pay for the repair even though there was a recall on the clutch. After I posted on social media about the issue, Jeep reached out to me in a DM and resolved the issue. The same issue happened on or about in November/December 2022. Given my past history the the jeep I recognized the same symptoms of the clutch failing and stopped driving the jeep. I contacted several local dealers to see if they would repair it and again told me that there is nothing wrong with the clutch, and it was not covered under any recall since it was fix for the first clutch failure. I reached out to jeep through social media and was told that there was nothing they could do as there was no open recalls. Having no faith in the jeep parts I had the jeep towed to my local repair shop. It was confirmed that it was the same issue. I told them to fix the issue, but not to use any OME parts. I have had many manual tran cars and never had a clutch that went out, let alone with less than 50k miles on it. This jeep has had two (on the third) and each had less than 50 k. Given how the jeep can catch fire from this defect, it is sad that jeep does not take it seriously when life can be lost.
STEERINGFebruary 26, 2023
THIS IS THE 4TH TIME I AM EXPERIENCING THE DEATH WOBBLE ON THIS VEHICLE. I PURCHASED THIS VEHICLE USED IN 2020. ITS A JEEP WRANGLER JK 2018. I NEVER NEW THERE WERE THE POSSIBILITY THAT THIS VEHICLE WILL START GOING OUT OF CONTROL AT ANY MOMENT. 1. I EXPERIENCED IT ON THE 10 FRWY WEST AT 65MPH. THEN 6 MONTHS LATER, COMING DOWN ON ICY ROAD ON HWY 2 AT NIGHT AT 35MPH IN DEC 2022. THEN AGAIN IN SANTA BARBARA IN JAN 2023 ON THE MAIN FRWY AT 60 MPH. THEN AGAIN TODAY IN FEB 2023 ON LINCOLN BLVD ON THE WAY TO LAX AT 30MPH.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESFebruary 20, 2023
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
STEERINGFebruary 13, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while turning out of a driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 200.
STEERING,SUSPENSION,UNKNOWN OR OTHERFebruary 12, 2023
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
STEERINGFebruary 8, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the steering wheel started shaking and vibrating violently. The contact stated that the entire vehicle had begun to shake violently. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the vehicle needed the steering dampers to be replaced. The mechanic stated that the failure was related to Manufacturer Service Campaign: V41. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 51,409.
STEERING,SUSPENSIONFebruary 2, 2023
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
SUSPENSIONFebruary 1, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle experienced a death wobble while driving over a bump or an object in the roadway. There was no warning light illuminated. The vehicle had been taken to the local dealer and the stabilizer bar was replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer had the traction bar replaced, the shocks replaced, the steering system replaced, balance the tires, checked the alignment and still the death wobble remains. The dealer stated there is nothing they can do about this situation.
STEERING,SUSPENSIONJanuary 31, 2023
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
STEERING,SUSPENSION,POWER TRAINJanuary 30, 2023
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERING,SUSPENSIONJanuary 27, 2023
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
ELECTRICAL SYSTEMJanuary 20, 2023
For several months the vehicle will randomly throw of multiple warnings while driving such as, service gaer shifter, may not be able to shift until your destination, traction control not working, abs not working, high speed fan randomly turns, windshield wipers randomly come on. Several times I even lost power steering while driving. This was very scary and unsafe as I had a very hard time turning off the main road into a parking to wait it out. Tool vehicle to dealer with no results. This is not a new issue. There are various on-line forums with many many people having the same issue and same results from dealers- Nothing. The manufacture has to be put on notice and figure this out and issue a recall to fix.
STEERING,SUSPENSIONJanuary 19, 2023
This vehicle is not safe due to the "death wobble". My 2018 Jeep Wrangler with only 36,000 miles has become unsafe to drive. Anytime it's driven over 30 mph there is an almost uncontrollable, violent shaking that occurs. What is being done about this? Is it going to take serious injury or death to happen for this to be recalled?
ELECTRICAL SYSTEMJanuary 18, 2023
As I was driving, all my warning lights started going off. The dash said everything was unavailable (disconnect sway bar, traction control, shifter, etc). Power steering went out and the car was put into auto park while moving and the shifter wouldn’t work. Windows wouldn’t work, radio volume started changing, etc.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESJanuary 17, 2023
As I was driving, the ABS failed then multiple warning lights displayed and the power steering failed completely. Initially, I could not get the car to turn off.
UNKNOWN OR OTHERJanuary 17, 2023
Had a diagnostic done for a leak that had happened yesterday. It is the Oil filter housing under intake. From 13-17 there ARE recalls on this but for an 18 there isn’t. There was an unidentified smell when I got out of the vehicle. There were No warnings on my Jeep. I came out to my Jeep hours after to see a leak under my Jeep. Looked under and It is all over my transmission and oil pan. Very little on the ground but left with no oil in my Jeep. If it did not start dripping from those parts I never would have known about a leak and it could have blown the engine in so blowing up my vehicle.
ELECTRICAL SYSTEMJanuary 8, 2023
2018 Jeep JLU Sahara 3.6 - Several weeks prior to January 2022 I noticed the Electronic Stop Start ESS feature was no longer working. There was also a message indicating the ESS was not working due to the battery charging. I took the Jeep to my mechanic (Not Jeep dealership mechanic) on January 14, 2022. The main battery voltage was checked and was above 12.7 volts. The auxiliary battery was checked and was approx 10.5 volts. I decided to replace the the auxiliary battery. Once replaced the ESS system started to work again and all electronic features returned to normal. Sometime in November 2022 the ESS stopped working. The ESS error message returned indicating the ESS was not working due to the battery charging. In late December 2022 the Jeep had a dead main (original) battery. The main battery was jumped and the vehicle started and ran normally for about a week. The voltage was checked several times using the voltage meter in the settings menu. Each time the voltage showed reading above 14 volts. One week after the first dead battery the battery went dead again. It was jumped again and started. The vehicle remained on and in park for one hour and was then driven. During the test drive I stopped the Jeep momentarily in the roadway to check the ignition. The Jeep did not start and could not be jumped. As a result of the battery failure my vehicle was blocking the roadway and could not be shifted out of park and into neutral. This was a dangerous situation. Later the voltage on both batteries was checked. The main batt voltage was 10.5 and the aux battery was 10.8 volts. This is a 2018 Jeep JLU. The first aux battery failed and was replaced in January 2022. The second aux battery has failed and will be replaced in January 2023 along with the main (original) battery. Three battery failures in one year is not acceptable.
STEERING,SUSPENSIONJanuary 6, 2023
I purchased my 2018 Jeep Wrangler 4 door Saharah Unlimited summer of 2022. The vehicle had less than 10k miles on it when I purchased the vehicle. Vehicle runs really well and alignment seems to be perfect. But occasionally at freeway speeds, usually anytime above 40mph. If I hit a bum (even road reflectors), either on a straight road or in a turn. I'll get a really violent shaking. I can get the shaking to stop by slowing down and applying gentle braking with reducing speed. Checked all the suspension connections and seemed tight. But again at speeds usually above 40mph, if I hit a bump or in a tight turn the violent shaking will occur. I've put less than 5k on the vehicle since purchase and the problem still exists. The vehicle is stock, stock tires, and never been offroad. I have changed out the steering dampener and track bar (heard most common problem). But still have this death wobble. Were nervous to take the vehicle on any long road trips with this issue. I saw online possible issues with possible weak welds for the steering mounts (track bar). We really love our Jeep, but not trust taking any long trips out side of where we live.
STEERINGJanuary 6, 2023
My car steering started shaking and rattling when I would accelerate above 30 mph. I felt like I was losing control of my car. Upon taking it to a jeep dealership for inspection, they said that my steering dampener needs to be replaced. There’s also a nationwide shortage of this part and so the waiting list could take over two months plus time to get the replaced part. It’s like several jeeps are experiencing this and it’s unsafe conditions to drive under there needs to be a recall.
SUSPENSIONJanuary 5, 2023
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 60 MPH, the vehicle experienced a death wobble. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and received unknown repairs. The vehicle was repaired but continued to experience a failure. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
POWER TRAIN,UNKNOWN OR OTHERJanuary 5, 2023
This vehicle has undergone two recalls for an issue involving the clutch and other parts in the same vicinity blowing apart, shooting out like a grenade, and causing catastrophic damage to the transmission, hoses, and whatever else might be in the way of the projectiles. This happened to me after I bought the car used, with very low mileage, and still under power train warranty. The dealer balked at first and tried to blame my tires until I mentioned the recalls. They then fixed it under the power train warranty. No less than 2 weeks later the same exact issue occurred yet again! (I had been nowhere near the clutch pedal and had not shifted for quite some time during either occurance) I pulled over immediately and shut down because I knew what had happened. It felt exactly the same. Now the dealership is insisting this isn't the case and that I get my auto insurance carrier involved. Simply because it projected a different way!!!!! I have been driving a manual transmission for almost 30 years now and have NEVER had any kind of issues in the past with any vehicles I have driven. This is ridiculous! Does someone have to lose their life before anything real is done?????
POWER TRAINDecember 25, 2022
Clutch flywheel/ transmission issue. 2nd time in 3 months.The other night when it happened I was on a back road and had been in 4th gear for at least 10 minutes, and going approx 38 MPH. It was cold out. The vehicle decided to only rev as if in neutral when I depressed the gas pedal. I immediately pulled over and saw sparks and smoke again before quickly shutting her down. This time I not only felt that same thud, but also what felt like a cable and a spring break loose. The clutch was at half mast with some resistance left to it.
STEERINGDecember 22, 2022
Steering Dampening system keeps failing causing the known effect called the "Death Wobble" as the Jeep Wrangler will violently shake at certain speeds or after hitting a bump int he road. The dealer has fixed the problem Twice and now the vehicle is back in the dealer with being fixed for the third time. The dealer is telling us that it is out of the warranty period and will cost $3,200 to repair. This is unacceptable for jeep to have failed the first 2 times to repair the issue. This is a big safety issue as when we are driving down a highway the jeep will start to violently shake and we have to slow down to under 40 mph to gain control which is a major hazard to other driver safety as well as our own safety. The steering damper was replaced at 5,000 miles and then again at 18,000 miles. The car currently has 30,300 miles on it.
STEERINGDecember 22, 2022
when going over rough road or bumps, potholes etc there is a loud noise under the front of the Jeep. Steering is effect at times by shaking. Upon inspection by mechanic was told the tie rods were the culprit and would need to be replaced. Was also told that these parts are not lasting long on the newer Jeeps. 2018 Jeep Wrangler JK Sport with 36000 miles. Was told by mechanic that it will take 1.5 - 2 months to get parts due to there already being over 2300 orders for the parts.
POWER TRAINDecember 18, 2022
The 4 wheel drive grinds when shifting from 2 to 4 wheel drive and will frequently shift out of 4 wheel drive on it's own.
SUSPENSIONDecember 17, 2022
In right lane of US19 south bound at about 58 mph, experienced extreme frame vibration after driving over deterioration of asphalt portion of road (which I have driven over hundreds of times with no abnormal effect). Immediately de-accelerated and pulled over into the grassy area of the shoulder of the road. Got out to inspected vehicle, especially the front end structure and wheels for any sign of damage; I could find none. Carefully drove the Jeep home and again inspection the undercarriage of the vehicle for any sign of damage; none found. Took the Jeep into a local shop for extensive inspection of the the vehicle suspension, steering, tires, etc. for any indication of damage which would have caused the above situation; none was found. Even when I drove the Jeep after the situation, it drove normally. I had taken the Jeep in for the 48CHZ: Recall v88 recall on 20Apr20 and 48CHZ: Recall y95 (reconfiguration or power steering assist/ElectroHydraulic Power Steering (EHPS) calibrations) on 2Jul18. I am a retired Marine Corps Officer and I do not do any "off roading" driving with my Jeep, only normal Hi-way driving. I have done no modifications to the front end/lift of the Jeep. Therefore, I am concerned why I have experienced this condition; possible the "Death Wobble" even though I have had the recall "fix". I can only deduce that I experienced what was called the "Death Wooble" which the Jeep JL was experiencing when it first came out. My Jeep only has 27,318 miles on it. Thank you for your time in this matter and I look forward to receiving some form of response. Respectfully, [XXX] LtCol. USMC Retired INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERINGDecember 15, 2022
I took my jeep in to have the oil changed, and the tires rotated. When I left the dealership and got on the highway going around 70 mph, the jeep begin to shake. I had to pull over to the side of the road. I’m being told it is the steering damper. According to some research I’ve done online, there was a period of time. The dampers were being replaced for free if you had an issue. I am having an issue now. What do I do? V41?
UNKNOWN OR OTHERDecember 13, 2022
I had just purchase this used with 19000 miles on it. It had already had all of the recalls performed for the clutch. I was on the highway in moderate traffic, when the clutch suddenly fell to the floor for no reason as I had already been in fifth gear for a while. Then the vehicle lost all power and there was a clanking noise and it seems like it was on fire with all the smoke billowing. I miraculously made it from the high speed lane over to the slow lane and luckily there was an off-ramp right there. It only made it about 50 ft and died. By the time the dealer looked at it and told me there was thousands of dollars worth of damage I couldn't believe it. All over the same thing that had been issued recalls twice already. Luckily it still was under the powertrain warranty and they took it easy on me with the rest of the parts that weren't covered. But the transmission bellhousing was sheared in half by the clutch plate or something, it cracked my thermostat housing and my thermostat . We thought there was going to be engine damage as well. The entire transmission needed to be replaced due to the fact that the clutch flywheel had broken its teeth or something like that. The entire thing was just a major, major mess. The dealership had it for over 2 months and the rental fees were killing me. The entire thing was just so disastrous. I'm just glad that it didn't kill anybody.
POWER TRAINDecember 7, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 20 MPH, he felt a tug and heard a loud banging sound coming from under the hood. There was no warning light illuminated. The contact veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the clutch had overheated and exploded, causing damage to the transmission. The dealer diagnosed that the clutch and the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V124000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that only the cost to replace the transmission was covered. The failure mileage was approximately 54,000.
STEERING,SUSPENSION,UNKNOWN OR OTHERDecember 5, 2022
I own a 2018 Jeep Wrangler JL (4-Door) that I bought new. It only has 7,522 miles on it and has never been off-road. On 12/3/22, I was driving on the interstate at the speed of 70 mph when my jeep began shaking vigorously and the steering became almost uncontrollable. I had to take evasive action, move over to the far right lane and slow my speed rapidly. Once my speed was under 30 mph, my jeep began driving normally again. This occurred when I drove over the beginning of a small bridge where there was a minimum change of the driving surface. As I continued driving on the interstate, the same action occurred when I drove over the next change in the surface road. This time I was only traveling at 50 mph and had to slow down to 20 mph to get the vigorous shaking to stop. I took it to my local Jeep Dealership today (12/5/22). After they inspected my jeep, I was advised that the steering damper was weak and outdated. I was also advised that they had already replaced the steering damper once due to the "customer satisfaction note" issued by FCA. The dealership then stated that FCA has revised the steering damper since the one that was replaced under the note but that I would have to pay for this repair because FCA hasn't issued a recall or safety notice regarding this known issue. At the low miles of 7,522 on a Jeep Wrangler that I bought brand new, I am going to have to pay for a repair to a known safety issue. Even after replacing the steering damper that they knew was defective once, I am going to have to pay for a 3rd steering damper that has been revised because the 2nd one put on by FCA was defective. This is a serious safety issue and is known by FCA but they are refusing to admit the issue and are making their customers pay for their defects. I will include a copy of my service report from the Jeep Dealership.
STEERINGNovember 30, 2022
I had experienced the "death wobble" when I first bought my 2018 Jeep Wrangler JL in 2018. A recall repair was done replacing the dampener. Here we are in 2022 and I am beginning to experience the death wobble again. The dealership says the dampener is bad and Chrysler will not replace it. I don't think the "dampener" is the issue. It will be at my expense to fix.
POWER TRAINNovember 25, 2022
my clutch went with 41000 on vehicle and jeep chrysler will not honor it. They say 12000/12000 is warranty. I have taking my jeep to 3 different transmission places and they all said its defective pressure plates.
STEERINGNovember 18, 2022
Vehicle goes into death wobble on highway, you must slow down below 30 miles an hour to get to stop. Very dangerous on busy interstate. Vehicle had less than 40,000 miles, took it back to Jeep dealer where they inspected it and said they now have upgraded parts, I felt if they new they had a problem and had re-engineered parts for a fix the fix should have been on them. Cost for parts and labor exceeded $1200.00
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLNovember 9, 2022
Power steering and digital speedometer cut out without notice. Seems to be an electrical issue as it will throw a handful of lights at once and sometimes read "no bus". Has happened numerous times. Dealership replaced the aux battery. Did not resolve. Private dealerships are afraid to even touch it. Dealership I purchased it from "can't look at it until March" (5 months from now). There are reports of this all over forums and YouTube. Reached out to Chrysler directly and they basically just said "sorry your warranty is up".
STEERING,POWER TRAIN,ELECTRICAL SYSTEMNovember 8, 2022
When driving steering stops working transmission won’t shift wipers come on speedometer stops working radio gets loud engine cooling fan turns on fast and loud warning lights come on in dash abs, trac control, air bag, and service shifter. Have to restart vehicle and tap on small electrical connector behind the glove box to return to normal. Sometimes the vehicle won’t start or shift out of park. Problem is ongoing happens when idling sitting still or driving down the road
SERVICE BRAKES, HYDRAULICNovember 7, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 30 MPH, the vehicle jerked and pulled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle was taken to the local dealer where it was diagnosed that the rear brake calipers had seized. The dealer diagnosed that the rear brake calipers and the brake line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 47,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERNovember 5, 2022
My jeeps backup camera randomly works. This is a huge safety issue. I’ve taken it to Jeep who said there were no recalls and made me pay close to $300 out of pocket to “update” my radio system. I am still having the issues and can’t afford to keep taking the vehicle back to troubleshoot further. This is a major safety issue as it’s not guaranteed my camera will work and if it does fail there is no telling when it will start working again. If you search forums you’ll see this issue being present with jeeps since 2016 to now. All different years. Please let me know what can be done or if additional info is needed.
STEERING,SUSPENSIONNovember 4, 2022
Severe "Death Wobble" occurred on the highway at 70 mph after running over a bump in the road (bridge seam), let off the accelerator and the wobble increased. I experience "Death Wobble" routinely with this vehicle but, never this bad. Stock, no lift or modifications, 45K miles, properly inflated newer tires and steering damper replaced. Vehicle steering feels consistently unstable and cannot drive more than 65 mph.
UNKNOWN OR OTHER,STRUCTURENovember 1, 2022
Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of Jeep Wrangler JLs have experienced. The design of this connection has not changed. Please reference these Jeep owner websites for more examples. https://www.jlwranglerforums.com/forum/threads/sun-visor-broken.37957/page-21 https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
STEERING,SUSPENSIONOctober 28, 2022
While driving the 2018 Jeep Wrangler JL, the vehicle began to shake violently along with the steering wheel. I had to pull over and slow to a stop to make it stop. I was running at a speed of about 70mph.
STEERINGOctober 25, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 45 MPH and turning the steering wheel in either direction, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired. The contact called a second local dealer: Gupton Motors, Inc (3450 Tom Austin Hwy, Springfield, TN 37172:(615) 380-7226), and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,409.
STEERING,SUSPENSION,UNKNOWN OR OTHEROctober 24, 2022
This started out intermittently after hitting a bump in the road, but now the vehicle shakes uncontrollably at 50 mph and above. The vehicle feels like it is falling apart. I need to put my hazzards on and move slowly to the side of the road and come to a stop to get the shaking to stop. I have several videos of the condition, but they are too large to upload (11MB and 33MB). I am taking my vehicle to the dealership in hopes they can fix this. There is an open class action lawsuit with Jeep over a similar issue. I also have already had the steering stabilizer recall performed.
STEERINGOctober 19, 2022
In cold weather the Jeep is very hard to steer at highway speeds. While driving at highway speeds below 40 F and coming around a curve the steering feels like its locked up (will not turn). It has to be forced to get over the locked up spot (hump). This happens a few times until the engine and system warms up, then works fine. This seems to be a well known issue on the Jeep JL Wrangler forums.
SEATSOctober 12, 2022
passenger seat came unlocked from track and moved freely back and forth in track to stops. when passenger exited vehicle seat back folded forward and would not fold back upright making the seat unusable. the drivers' seat has same mechanical operation as the passenger seat. if this same problem were to occur with the drivers seat this would lead to possible loss of control and or accident. this seat system has weak plastic parts that have been known to fail for some time now without being addressed by the manufacturer.
UNKNOWN OR OTHER,ENGINEOctober 10, 2022
The Jeep was being driven to a dealership to get checked for recalls due to the engine stuttering and stalling, radio and navigation not working, and just not running right. All of the sudden the engine ‘blew up’ and it stopped running. The Jeep was rolled to the side of the road and oil was seen leaking out of a hole in the underside of the engine. Pics were taken. It was towed to a dealership. No inspection has been performed yet to determine what the cause of the catastrophic failure is.
STEERING,WHEELS,UNKNOWN OR OTHEROctober 10, 2022
Vehicle violently shakes after hitting a bump or other imperfection on the freeway.
STEERING,SUSPENSION,WHEELSOctober 9, 2022
I purchased my 2018 Jeep wrangler and has less than 13k miles. I been having alot of front shaking (death wobble) since purchasing the vehicle. I have heard of complaints about the front end shaking violently and have had this problem a few times. Especialy at highway speeds if I hit a pothole as such. I can get it to stop if i am able to slow down and apply light brake pressure. I have checked all the steering for tight ess and even had the track bar replaced (as per other owners). But still have the problem occasionally. As for alignment, the jeep runs really well and straight without problems. I hear theres possible problems with the aluminum steeringg box (which I do have) vs. the steel steering box (I hear has a recall??). Is there any other issues as this is really scarry. Other than the replacement track bar everything is stock on this vehicle. Behicle was purchased from Cascade Auto in Wenatchee Washington 22 July 2022 with 10,893 miles.
STEERING,SUSPENSION,WHEELSOctober 8, 2022
This Jeep has the notorious “Death Wobble”. It has been inspected numerous times, there was a recall on a part ~May be a sway bar or a stabilizer bar etc- that did absolutely nothing to fix it. I’ve had the entire suspension replaced and it still does it constantly when driving over bumps in the road -specifically when the front right tire goes over a bump, around the 30+ mph. The entire front end of the Jeep jumps all over the road, the steering wheel shakes violently back and forth and you lose control of the vehicle. It’s terrifying when it happens, especially on the freeway. My two teenagers have both experienced this while driving and they were terrified trying to control it, had no idea what to do and almost lost control of the car because of how violently this one shakes. They both are anxious about driving the vehicle all together. I purchased this new and it started right away. Took it to the dealer and they new exactly what I was talking about but had no idea how to fix it. There is no warning, it’s just happens suddenly amen going over a bump in the road. It’s SO SCARY!
ELECTRICAL SYSTEMOctober 8, 2022
I have had repeated issues attempting to start the vehicle and it will not turn over. This usually occurs after I have driven the vehicle for at least 45 min. All lights and components turn on but the engine will not turn over, no indication that the engine is engaging. I tried starting in neutral and it does not engage. Battery is new, terminals are clean and fit properly. Vehicle is grounded. Sometimes after a half hour or more it will start. This happens at least once a week. Taken to mechanic e times and cannot get it to repeat.
ENGINEOctober 6, 2022
OIl Cooler failure resulting in oil spill onto the transmission and motor housing. Per discussions of JK forums and other associated websites, this is a common issue with the 3.6 penstar motors. It was recalled on the Jeep Cherokees; however, failure to recall on the JK models were not available. Furthermore, most tech are stating when changing the oil filter, over torque can cause the seal to break or housing to crack resulting in leak. On manay forums, the JK ranging in years for the oil cooler issue is higher than normal.
STEERINGOctober 5, 2022
Going over a bridge at 55mph my vehicle went into a vigorous shaking in the front end making it uncontrollable to steer. I had to decrease speed right away to avoid going into another vehicle or the side of the bridge. Once, on the other side, I pulled over to come to a complete stop and was able to continue to my destination about 1-2 miles away at reduced speed. This is commonly known as “The Death Wobble” at the dealerships and Jeep community. It was taken in that day and returned the next day as they replaced the Steering Damper, which I’ve been told will not fix this problem. We will just have to see what happens next.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERSeptember 23, 2022
All warning lights on the dash lit up. All gauges (tach, speed, fuel) fell to zero while I was traveling at 55 mph. Engine stayed running. Power steering failed but would engage intermittently causing over steering when it caught. Found a safe place to get off the road and turned vehicle off for 1/2 hour. The vehicle ran fine afterward. Limped it to the dealer a day later and they diagnosed it as a "star connector" problem. They said they've seen it before. There's much discussion on the internet about it occurring with the 2018 Wranglers. Jeep said that the replacement connector is just the same as the one which failed so this could happen again if the connector is not improved. Loss of steering is life threatening especially when it goes on and off intermittently.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESSeptember 20, 2022
1. On numerous occasions my Jeep has suffered an electrical issue that renders the power steering, power brakes and other components in-operable. My dash goes blank, then restarts showing just about every system feature as needing serviced. The dealer has tried twice to fix it stating that a Star Connector has overheated and is the cause for the problem. This is a huge safety issue and I no longer feel I can trust it to not happen again. 2. The vehicle is impossible to drive without the power steering and brakes. The wipers stick on along with the electronic radiator fan. 3. Yes, The dealer has reproduced this and stated so on the repair invoice. Stating multiple codes in multiple modules for loss communication. 4. No, the vehicle or component has not been inspected by anyone other than the dealer. 5. No warning whatsoever! It has now happened for a fourth time and is back at the dealer.
ENGINE AND ENGINE COOLINGSeptember 16, 2022
The contact owns a 2008 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized. The stability control, traction control, and ABS warning lights were illuminated, and the Service Shifter message was displayed. The vehicle was taken to an independent mechanic who replaced the main battery and auxiliary battery, tested the starter and alternator, and inspected the wires and fuses; however, the failure recurred. The mechanic diagnosed that the ECM needed to be replaced and advised the contact to tow the vehicle to the dealer. The vehicle was awaiting a tow to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
STEERING,POWER TRAIN,SERVICE BRAKESSeptember 14, 2022
The dash board lights all came on, The steering wheel lost power, the ABS light came on, with check shifter, could not control Jeep.
STRUCTURESeptember 12, 2022
I purchased my 2018 Jeep Wrangler JL Sport S 4 door in May of 2021. During the summer, while riding down the road, I had my soft top convertible top back. Upon closing the top when reaching home, the cover had become detached from tent assembly. I am just wondering if this was a apart of the safety recall for 2018 Jeep Wranglers, and if it was, how can I tell if this problem that was addressed with the vehicle I own now and fixed. I have had to buy a replacement top which is being installed on 9-19-2022. The cost is $1764.22, which I will not have an invoice for until they have completed the install.
ELECTRICAL SYSTEMSeptember 10, 2022
Driving down the road wipers turned on and wouldn’t go off, all warning lights started flashing, jeep started to slow down, not accelerate, wanted to stall. Radio turned up on its own. Another occurrence I stopped at a stop sign and the jeep wouldn’t go, I tried to put it in park and it wouldn’t go into park, had to turn the jeep off and back on. Safety issues!! There should be a recall on jeeps for these issues I have read so many problems like this and it is NOT SAFE
SEATSSeptember 9, 2022
While driving over the summer in 2021 the rear seat latch came seat and seat was thrown forward. One of the kids threw it back in place and didn’t think much of it. Over the next couple of the times the seats were placed down it clasp wouldn’t go down. Then one day a couple months ago the seat was attempted to be put back in place, we noticed that the thin plastic retainer for the pin was broken. Depending how the seat is pushed back in place it locks sometimes and other times does not. This poses a potentially safety hazard. I originally purchased the part to replace it, however since this is a safety lock I reached out to Jeep. Jeep indicated there was no recalls on the part, even though I have seen others will the same complaint. There are several concerns with the latching seat mechanism and if you do not know its broken and the seat gets thrown forward it can be a real painful experience. The Jeep was in for service for the top ripping multiple times and being fixed under warranty. There is anyone that could have broken the latch without telling or knowingincluding us or the dealer. Ultimately it is a ver poor design and a true safety hazard. We believe this matter needs further investigation.
SERVICE BRAKES, HYDRAULICAugust 31, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the driver’s side brake caliper seized causing the vehicle to stop or pull to the left. The vehicle was taken to the local mechanic who diagnosed that the front driver’s side brake caliper was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and the contact was informed that the brake calipers were on back order and unavailable for purchase. The manufacturer was also notified of the failure. The failure mileage was 80,000.
POWER TRAINAugust 30, 2022
When driving in my Jeep I hear a Rotational thumping/clunking sound when Decelerating between 5-12 miles per hour. Test drives have determined it is coming from the rear axle. . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . all have experienced sounds that sound like its coming from the front only to find out it’s coming from the rear. It is getting louder over the past 3 months (May 2022-August 2022)
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLAugust 30, 2022
Jeep JL shows various warnings about engine revs and sometimes loss of power steering while driving at all speeds. Sometimes the Jeep will not get out of park and this issue is intermittent. Have taken it to the dealership and they cannot find anything wrong. From reading forums it would appear there is a bad wiring harness that causes this but it is terrifying when it can happen randomly and then just goes away on its own like nothing happened. I have various videos of this happening while parked. This issue seems to affect many of the JLs and rubicons. It has been happening for about 3 weeks now. Jeep does not admit or see the issue and the error codes thrown would indicate literally everything is wrong with the jeep. Can provide videos of this parked but it can and does happen randomly while driving.
VISIBILITY/WIPERAugust 24, 2022
The sun visors regularly fall out of their sockets obstructing view of the road. It's surprising, alarming and distracting when it happens. This is a well known issue and Jeep refuses to create a recall. Many, many people with the issue reporting it here: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
STEERING,ELECTRICAL SYSTEMAugust 24, 2022
April 2022 - Driving down US 30 in Ohio had the electronic stability control warning light come on. Took to dealership and was advised that no codes were stored therefore no work could be done on the Jeep. Next time the ESC warning came on it also gave service gear shifter, stop/start not available along with loss of traction control. Was told it was the wiring harness getting moisture and had been replaced. Drove Jeep maybe 100 miles and same codes came on with loss of power steering at a speed of 70 mph on I-75. This time Jeep was in the shop for 45 days with no luck of pinpointing the issue. Was told by the dealership to continue to drive the Jeep until the warning lights trigger more often. Had to put Jeep In the ditch due to losing power steering. Now Jeep is not wanting to turn over and when it does start not able to get the Jeep to go into ANY gear. I can not believe I traded in my husband's Hyundai in for this paperweight as I do not feel safe driving it.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEAugust 22, 2022
The vehicle intermittently fails to shift into gear when started. This also happens intermittently while driving (when stopped the engine turns off while the brake pedal is depressed. When the engine restarts to go forward it behaves as if it is in neutral and won't engage.) Additionally, on occasion, the instrument panel fails to function while in operation. There is a blog thread on this issue as experienced by others: https://www.jlwranglerforums.com/forum/threads/service-shifter.24255/ ***Note, the date listed below is when we first began experiencing this issue. This is an ongoing issue which is experience 5 or more times per week. The vehicle has been in and out of the shop without resolution. The cost is out of pocket. The vehicle is currently sitting at the dealership shop considered "unsafe to operate" while we wait on a solution.
POWER TRAINAugust 19, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 5 MPH, several unknown warning lights illuminated. The vehicle was turned off and restarted; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer and diagnosed; however, the cause of the failure was not found. The contact stated that there sixty fault codes stored in the system. The contact stated that an unknown software update was performed; however, the failure recurred. The vehicle was taken to another dealer who also retrieved the fault codes but could not determine the cause of the failure. The manufacturer was contacted and notified of the failure. The manufacturer suggested that the vehicle be diagnosed. The failure mileage was 54,000.
STEERINGAugust 17, 2022
Driving at 60 mph, the steering wheel locked up and could not turn left or right. The road had a significant curve and it forced me to merge on the lane as I couldn't steer into the curve. No service lights came on and this is a very serious safety issue. Luckily no other vehicles were near me while this occurred.
STEERINGAugust 13, 2022
While driving at 30 mph, on occasion the vehicle would start to shake and the only resolution is to stop the vehicle, and then restart. On the freeway, I nearly lost control of the vehicle during one of these incidents. I had to stop the vehicle on the freeway and a lane change was not viable. I was nearly rear ended, so there were multiple safety issues at play. I took the vehicle to the jeeo dealer where I was informed of a 189 fee to diagnose the problem. I agreed to this fee, repeating to the service advisor mutiple times it was a safety issue and must be repaired. I was told that the steering dampener had a dent, and the steering dampener needed to be replaced every 30k miles. This is NOT listed in the maintenance schedule, nor is there any public statement from Jeep that this part can become defective as a result of early wear out. My vehicle is driven exclusively on city streets and has less than 20K miles. An internet search turns up the words “Jeeo Shake of DEATH” to describe this apparently well known problem.
UNKNOWN OR OTHERAugust 9, 2022
2018 Jeep Wrangler JK Sport Unlimited rubber hood catch failed due to gust of wind generated by oncoming semi-truck on two lane highway (HWY 54) while being driven at highway speed. Luckily the other rubber catch and front center hood safety catch hook did not fail. Going on-line, one finds numerous complaints about this problem for some time and has been reported to you for the last couple of years. In discussion with Jeep Dealership Parts department, they said the part has not been upgraded.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERAugust 7, 2022
I have two issues to report. First issue was while driving on interstate the dash went completely out. Had no idea my speed, fuel level, navigation....nothing. I slowed down to get off the road. Stopped and turned off engine. Turned it back on and nothing. Then it just popped on. I was able to continue on my way. Then I started having the second issue. Second issue to report. The Uconnect display monitor touch screen system is delaminating and now it changes stations, systems (navigation, weather, etc) on its own. I checked the Jeep blogs and this is a consistent problem for the past 8 years. There is an adhesive problem that Jeep/Chrysler is well aware of. To stop this flickering of stations from happening, I have to drive with one hand and take my finger on the other hand keeping it constantly pressed against SXM button . Or turn off the radio. This is a 4 1/2 yr old jeep with 68,000 miles. Jeep will not do anything except replace it at retail cost. I am not alone with this issue. There are 100's of stories on the internet blogs. This should be a recall issue to protect the consumers from extremely poor quality from a company like Chrysler. They knew this was a quality issue jet continued producing a faulty product. They should be better than this and held accountable.
STEERINGJuly 19, 2022
While driving vehicle loss of power steering steering cause stiffness in steering wheel making it hard to control Dashboard just flickers numerous faults steering comes on and off making Unsafe to drive Dealer states can’t replicate the issues
STEERING,ELECTRICAL SYSTEM,ENGINEJuly 18, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving the display screen went blank. The contact stated that several unknown warning lights were illuminated. The vehicle lost power steering and was shaking. The vehicle was taken to the local dealer where it was diagnosed that the battery and sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle also failed to start. The vehicle was towed back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 61,000.
POWER TRAINJuly 18, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated that a relative was driving the vehicle at approximately 55 MPH and the vehicle started losing motive power. The relative noticed an abnormal burning odor before hearing a loud boom sound underneath the vehicle. The relative saw smoke and safely pulled off the highway. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the clutch plate had exploded through the transmission bell housing and shrapnel went through the radiator. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 46,465.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 18, 2022
Since May of this year I have been trying to get my vehicle diagnosed and repaired. Multiple warning lights and messages go off at various times. Vehicle loses power steering and speed detection at a minimum. I have been to 3 different dealers at 5 separate times. A STAR case was opened by Fiat/Chrysler but was closed despite lack of diagnosis by dealer and concerns that the vehicle was not safe to drive. I have spent thousands of dollars and communicated multiple times to Fiat with no resolution. I have noted on various forums people complaining of similar issues. The following warnings are noted at frequent intervals; ABS needs service, shift module needs service, do not shift, do not turn off power, traction control, battery warnings and many more. Every possible warning indicator is coding. At previous dealer visit to current, the dealer advised that they could not diagnose and told me to pick up the vehicle. I advised Fiat and they supported me getting my vehicle despite concerns that it was unsafe. All documented.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEJuly 18, 2022
Several messages display simultaneously on and off as the vehicle is in motion which results in power being lost, then restored in a matter of minutes which are critical when traveling in traffic or on the interstate. Steering and brakes are the first to go, but the car remains operational. The gauges display as if the car is stationary with check engine, brake, start stop disabled, traction control and many other lights displaying in error as these things are happening.
VISIBILITY/WIPERJuly 11, 2022
The driver's side sun visor falls down blocking your view while driving. It pops out of the socket meant to secure it. In researching how to fix it, I located many threads and concerns, including homemade fixes (due to costs) but many things fail causing it to fall down. One person said they were hit in the head with it. From online comments, most fail after the 3 year warranty. As mine did. Estimates online show it costs around $400 to fix. There is already limited vision in Jeep windshields, this is a major concern as the only way to fix is to hit it hard back into the socket.... while driving. I've used a hand gel container to even my hard cell case to secure it. Thank you for considering. I believe this has been an on-going issue with Jeeps with older recalls. See thread: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
UNKNOWN OR OTHERJuly 10, 2022
The service axle locker system warning light started to appear, and it means the lockers are either poorly functioning, or a wiring\electronic issue has occurred. This is dangerous either way.
STEERING,ELECTRICAL SYSTEM,LANE DEPARTUREJuly 9, 2022
The power steering went out while driving, check engine light came on, ABS Service, Service Shifter, Start/Stop unavailable, Service 4wd, Auto Park Disabled, Blind Spot Alert, Electronic Stability Control Service, Parking Sense Off. I could not shift out of Park. Many people are having this problem with their 2018 Wrangler JL and JLU and later models. All you have to do is Google this or go to YouTube to see. It may be a faulty ECU. In any case, this is a problem and a safety hazard.
STRUCTUREJuly 8, 2022
Rust is forming along the bottom of all of the doors (4 of them) and on or around some of the hinges. The rust seems to be forming inside of the door and what is visible from the outside looks like the paint in bulging slightly.
POWER TRAINJuly 4, 2022
I had the Y03 recall done on August 30, 2021. My 2018 Jeep Wrangler JL Sahara Unlimited has 53,00 miles. On my way home from vacation, June 4, 2022, my clutch plate overheated, exploded through the bell housing and transmission, burnt the wire casing, and melted the fuel line. I had to leave my Jeep in NC and get a rental car to make it home. After being at a dealership 7 hours away from home for a week in Jacksonville, NC, I am told by the dealer that Chrysler will not honor my Powertrain warranty because the clutch is not a covered component; however, the issue that occurred with the clutch and how it occurred is exactly what both the Y03 and W12 recall said could happen. The W12 recall is still showing "incomplete in every location I've checked, including Chrysler and Mopar; however, I am being told that the simpler fix noted in the Y03 recall supersedes the W12 recall instructions - which required service techs to perform a hydraulic clutch system bleed and also perform of clutch health check procedure; whereas the Y03 skips these steps. I spoke to someone at MOPAR who told me that all components related to the recall (i.e. the clutch) have a 2-year warranty after the recall is completed, but any other components affected by the clutch failure are not covered. How can Jeep/Chrysler know there is an ongoing clutch issue specifically with the clutch plate and not honor/cover repairs that result because of it? And, how can a wire sheath and software update guarantee the potential failure is resolved if the clutch is never inspected to make sure the clutch plate hasn't already been compromised because of excessive heat? I have already filed a complaint with NHSTA, spoken to Chrysler Corporate (without any luck). Chrysler and Mopar should stand by their parts/vehicles when something catastrophic like this happens. Had the fuel line caused a fire, my Jeep could have exploded or caused a serious accident/death/injury.
UNKNOWN OR OTHERJuly 4, 2022
FIRST off the vehicle locked up with every light on. it had to be tolled. we put a new battery and it worked for awhile. took to dealership with engine light on and the stabilizer track bar light is on. They fixed the clock screen. Soon as i left the dealership both light were both back on. I drove the vehicle home and its a wonder i made it. You cannot keep it on the road . the stering is all over the place. The dealership is hopless and i spent $ 900.00 . Now what do i do.
ELECTRICAL SYSTEMJuly 1, 2022
When driving, vehicle will start throwing codes and lights, losing power steering and at times after this happens will not shift out of park. Also after this happens sometimes it will not start or shut off.
ENGINEJune 24, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while his son was driving approximately 30 MPH and slowing down for a traffic signal, the vehicle lunged forward, stalled, and then came to an abrupt stop. The contact stated that several unknown warning lights were illuminated and the windshield wipers engaged independently. The contact's son was able to restart the vehicle and drove back to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.
STEERING,ELECTRICAL SYSTEMJune 24, 2022
My Jeep has been having electrical problems many warnings across the dash including lost communication with ABS module this has been going on for about a month sometimes the fault won’t let the Jeep go into gear I brought it to the local dealership they had it for the entire day and was told they can’t find anything and that it would actually have to be happening for them to figure it out yesterday I was driving with my kids in the Jeep and the electrical want crazy and then I lost total steering while doing 55 miles per hour After my heart went through my chest I was able to get the vehicle stopped so according to my Jeep dealer I need to be in a near death crash in order for them to figure out the problem I wonder if any unexplained deaths involving newer Jeep Wrangler could be attributed to these electrical issues
ELECTRICAL SYSTEMJune 22, 2022
The electronic dash unit (Stereo) that controls Navigation, climate, media and all other consumer input, changes the screen without touching it. The 8.4 unit is the main point of contact for a driver with the vehicle. The navigation blinks and switches areas with no touch on the screen. The dangers of the distraction is obvious to me. If they can’t make a decent unit for their expensive vehicles, maybe they should leave it out or just stop making vehicles. It’s obvious they have zero concern for customers’ safety. This is a known issue to Jeep, Chrysler, Stellantis or whatever the carmaker-du jour is!! It’s sickening what a company can get away with in this country.
STEERING,LANE DEPARTUREJune 20, 2022
While driving at low speed in heavy rain vehicle lost power steering, engine service light, anti lock brake failure, skid control. Had to remove vehicle from roadway and restart engine, which corrected steering failure. Engine service light remained on. Vehicle is garaged. After being in garage for 24hrs engine service went out. Contacted dealer and was given appointment. Recommended not drive vehicle until service. Vehicle has 18,000 miles on it. Was told by dealer that battery failed which is tired into the crawl feature of the of the Rubicon 2.0 liter engine with crawl electric motor. Also told that there were many service bulletins.
UNKNOWN OR OTHERJune 18, 2022
The Uconnect screen is delaminating causing the screen to change and override all driver selections at will while driving. This is a safety risk because it is a huge distraction while driving when the system is changing settings back and forth while beeping. The problem was confirmed by my Jeep dealer and since I'm out of warranty it will be over $1,000 to replace. No, it was not inspected by any other party except the dealer. The only indication of the problem was you can visually see the separation by the appearance of a bubble in the screen.
STEERINGJune 17, 2022
On multiple occasions this Jeep has a tendency to wander into the adjacent lane, especially on curves. It is slow to respond to steering corrections when this happens. Any driving of the vehicle requires constant steering corrections to keep it in a straight line At highway speeds a small bump in the road causes the Jeep to wander into the next lane or to start to fishtail. I'm now scared to drive it on the highway and feel it's an accident waiting to happen.
STEERING,SUSPENSIONJune 16, 2022
Purchased slightly used with only 34,387 miles. When driving at a higher rate is speed (62 or more) if the vehicle hits a bump (like when crossing the threshold of a bridge or hitting a bump in the road while in a turn) the passenger side Suspension shakes uncontrollably. As per news articles, Fiat Chrysler Automotive is aware and recommends a new steering bump. This seems to be a temporary solution, part easily and quickly wears out and must be replaced. Mechanic state that is not a proper solution. To pay this type of money for a vehicle and then repair bills only to have to repeat. Major concern is when driving on a highway or freeway you can’t always safely slow down in traffic, especially with semi trucks.
UNKNOWN OR OTHERJune 14, 2022
The screen on my 2018 Jeep wrangler Sahara unlimited is de-laminating. It is causing issues with the touch screen and begins to do things on its own. It is a safety concern due to it being distracting while driving. I am not able to use the hands free mode.
STEERINGJune 13, 2022
The steering wheel is loose/has too much play. The Jeep wanders when holding the wheel straight. When driving, turning the wheel 2-3 inches in either direction produced not movement at all in my tires. This was not an issue before steering recalls were done. Unfortunately, with Covid and working from home, I did not drive a lot, and definitely not need to take it on highway. April 9th was the first time taking it on the highway for a trip (Connecticut to Kentucky). I did not make it. I was in an accident when a vehicle appeared to be to coming to close. I recall turning the wheel and not getting any response…then jerking more out of fear which was to much and I ended up smashing into a guardrail. I had to leave it in Pennsylvania at a collision center for repairs. May 26 - Can repairs complete so I picked it up in PA and drove to Louisville. A 7hr trip took 2-days. I has to drive slow, and so way could I drive it while it was raining. It was wandering and all over the highway and the steering was not responsive. June 3 -I brought it into Cross Jeep as soon as they had an opening. They rotated the tire and test drive it. I was told they did not notice anything out of the ordinary. The loose steering is how Jeeps drive. I was told to take it home and see how things were after the tire rotation. June 6 - First thing Monday I called to bring Jeep back in because it was driving the same. I left message with the answering service and I texted, but was unable to reach someone to make an appointment. June 7 - Got in touch with service and scheduled and appointment for their soonest opening (June 13) June 13 - Brought Jeep in and explained loose Staring and wandering is still an issue in the vehicle does not feel safe and is not safe because it caused me to crash. I showed them a video on the loose steering. I was told there is nothing they can do. That’s how “Jeeps” drive. I insisted they look further and I also file a complaint with Jeep.
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCEJune 13, 2022
In the middle of the intersection, the power steering turned off and the steering wheel locked. I could not move the steering. All dashboard lights came on as well as the emergency brakes. The gear shift also locked and refused to shift into any toner gear. The vehicle was completely disabled and would not restart. This is the 5 time this has happened. I took it to get serviced at my local jeep Chrysler dodge dealership and I am still receiving the same issue.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEJune 11, 2022
When driving or starting up the dashboard & radio will be pitch black not showing anything. Now when I started it up the other day I went to stop at a light and the Auto Shut Off warning light popped on and just stopped working. It will frequently reboot itself by radio standards and shut down the entire jeep system.
STEERING,ELECTRICAL SYSTEM,LANE DEPARTUREJune 10, 2022
Service shifter comes on and can’t go into. While driving it’ll notify again and lock my steering making every hard to turn. Having to wait 10-30 mins just for to reset and get into gear then coming back on days later.
STEERING,SUSPENSIONJune 10, 2022
The Jeep Wrangler JL Sport S (2018), has been having steering issues (death wobble) while driving at highway speeds whenever it encounters a bump or potholes at speeds greater than 60mph. The only remedy is to break and slow down to 40mph, this poses a safety hazard on interstates and highways as the vehicles behind have limited time to react and operating this vehicle while it is vibrating is extremely hard and dangerous in traffic. Myself and my wife have been victims of several road rash incidents as the vehicle's behind don't know what is going on when we slow down to stop vibrating, they have honked us and have even followed my wife for 5 miles harassing her on the interstate. We have an infant at home and are concerned for his safety as he travels with us in the Jeep. The car dealer continues to recommend replacing the "steering dampener" as a remedy but having replaced it twice has not fixed the issue. We need FCA to fix this as soon as possible as operating this vehicle in this condition is not acceptable.
POWER TRAINJune 10, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 48 MPH, there was a burning rubber odor and a loud popping sound coming from the vehicle. The vehicle lost motive power and stalled. The contact stated that Roadside Assistance was called; while the vehicle was being raised up on the tow truck fuel started leaking from a damaged fuel line. The vehicle was towed to the local dealer who diagnosed that the clutch plate had malfunctioned and came apart creating a hole in the bell housing and damaging the fuel lines. The contact was informed that the transmission, clutch assembly, and fuel lines needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA campaign 20V124000 (Power Train) for the same failure. The failure mileage was 53,000.
VISIBILITY/WIPERJune 7, 2022
Unknown
UNKNOWN OR OTHER,ENGINEJune 5, 2022
Multiple times the check engine light, air bag lights, powertrain light have went off. I took it to the dealership, they said nothing was wrong and reset the lights. The last time this happened, all power went out on my Jeep Wrangler. I pulled it to the side. Sat for a while and drove 20 home. I called the Jeep dealership and they inspected my car. 160 warnings were on the electric scan. The mechanic called Chrysler--they charged me almost a 1,000 to fix something in the steering column. I have no warranty as it has been over 3 years. I took my car back and the dealership mechanic said he wasn't sure if he fixed it and I should call Chrysler. We did. My case # is 82498233. They said they couldn't do anything about it. Since then, my car keeps losing power while I am driving. I pull it over and sit and then it starts working within 15 minutes. No one knows what is wrong with it. It is a 2018.5 Jeep Wrangler. I am teaching my son to drive on it and it is very scary.
SEATSJune 2, 2022
The back seat in my vehicle came off it's mounting points and partially exited the back window during a rear end accident. The seat was folded forward at the time so no one could have been sitting in it in that configuration but: - I don't have confidence that in the regular position it would have held in place with passengers , and - If I had the top off the rear seat would have left the vehicle, possibly injuring others around the crash.
ELECTRICAL SYSTEMMay 30, 2022
All electrical system failure. Loss of ABS, power steering, cruise control, transmission shifting, traction control, auto start, sway bar disconnect. Fan overruns. All dash warning lights come on. Electrical system will return to normal after several restarts and then randomly fail again.
VISIBILITY/WIPERMay 25, 2022
Sun visor and post fall out of ceiling into line of vision any time you touch the visor. Has happened multiple times just going over a bump. There are 100s of reports of this issues on various jeep sites. The clip that holds the visor in is defective and has happened on both driver and passenger side on my vehicle. This happens on all trim levels and both 2 and 4 door models of the Wrangler for any of the JL series of Wrangler. It has not been corrected to date.
ELECTRICAL SYSTEMMay 23, 2022
The U-Connect screen is de-laminating. It is also disconnecting the Bluetooth connections for the phone and directions, changing input selections and volume randomly. This is causing me to have to use my phone and try to reconnect or look at the screen to see what's going on. This is causing me to be distracted while driving and also having to stop several times causing delays to deal with the screen not working properly.
ENGINEMay 22, 2022
The frame bracket for the engine mount has a vertical slot instead of the traditional round hole. This allows the engine to climb out of the mount in case the cross bolt gets loosened even slightly. I discovered this flaw when my engine started twisting and the output yoke on the rear driveshaft was rubbing against the fuel tank. Untreated it could have ruptured the gas tank. The enclosed photo shows the main engine mount bolt having pulled out of the mount and sitting above it. Essentially at this point the engine is not connected to the frame.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMMay 18, 2022
Electrical system failure. All indicator lights come on and all safety feature warning lights activate. Automobile loses power and power steering stops working. Automobile then veered right into traffic other lanes of traffic on freeway. The problem has been confirmed by Ken Ganley Chrysler. The vehicle was inspected by Ken Ganley Automotive. Has been taken to the repair shop 4 times. Same problem continues to happen. Several warning lights came on all at once and vehicle lost power steering causing vehicle to veer right abruptly. Problem first occurred at the beginning of April 2022.
SUSPENSIONMay 16, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH, the front wheels started to shake and wobble. The contact stated no warning light was illuminated. The contact stated that the failure was corrected independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering bow and track bar to be replaced. The vehicle was repaired but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 14,480.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 16, 2022
This car lost power steering while driving on the expresway. The lights blink, windshield wipers go off, and all the warning lights flash. It will stop and not allow you to drive. I was told it was fixed after a software update but it continues to happen and it's gotten worse. They are now saying it needs a wire harness replacement. This vehicle is very dangerous.
STEERING,SUSPENSION,WHEELSMay 16, 2022
I was driving my wife's vehicle at the time of this incident. While driving at highway speeds (55+ mph) I went over a cracked/uneven section of the roadway. The steering column began to vibrate and jump in my hands. The front wheels were rattling and bouncing, making it difficult to control the steering path of the vehicle. It was only after slowing down the speed of the vehicle that the rattling / jumping of the steering column stopped. The uneven section of road I had gone over hadn't been that severe enough, I thought, to cause any damage. I drive over that same route several times a week and it was no different than before, other than I was driving the Jeep. I asked my wife if this had ever happened to her before. She said it had, but it stopped and she thought it may just be a wearing or broken steel belted radial tire. We were getting the tires replaced soon. After getting new tires, the problem is persisting. The mechanic did not find any damaged wheels or tires, the steering didn't appear loose or damaged. After checking this site for vehicle recalls, but finding none, I was perplexed. After conducting further research I found out about the "Death Wobble" and FCA's Customer Satisfaction Notification V41 Steering Damper fix.
SEATSMay 4, 2022
Both side seat release levers to let passengers in and out of the back seat keep breaking. Fast Google search online shows it is a wide spread two door issue. This is a major safety issue as it make egress hard making passengers need to climb over center console. In case of a fire this could cause much harm.
UNKNOWN OR OTHER,VISIBILITY/WIPERMay 3, 2022
My back window on my Jeep Wrangler will not zip back up all the way. I have only unzipped the back window once, and that was to wipe the inside of the window because it was hard to see clearly though the back window. When I tried zipping the window back up, the zipper did not zip up all the way, and now there is an opening, and water is getting into my jeep. The zipper has never been used except this time, so I could clean the inside of the window. This incident happened about a month ago, and now so much water has come through the opening, it has rusted and ruined my brand new Jack and Jack lift that came with my jeep. Rain gets through the opening, especially if it rains really hard, and a puddle of rain will stay on my soft top, and when I go to drive it after the puddle of rain has been sitting on top of my soft top, that puddle drains right down the pack of my top, and gets down into the hole. I have also noticed bugs and insects getting through that hole and into my vehicle. Mosquitos usually always get through that opening every time it rains, and wasps get through it too. With wasps going in and out of this opening, I fear they may try to build a nest in my car, since they come and go out of that opening. I have 2 small children, and cannot drive around with this opening in my soft top with my kids. That it a dangerous situation, and the rain getting into that hole is ruining the inside of my Jeep.
SERVICE BRAKESApril 21, 2022
On Dec. 31, 2021, we discovered the left rear brake had "frozen" the brake pads to the rotor, causing it to drag and smoke. My wife was alone in the car at the time. We managed to limp it to the mechanic and got it replaced. On Feb. 8, 2022, it happened again on the front right wheel. This time she was again alone, 2 hours from home, and it smoked so severely she thought the car was on fire. We got it towed to the garage and this time, with a history developed, we got the other 3 calipers replaced along with the parts they ruined. There is no doubt that her safety is at risk with faulty brakes, whether they freeze or fail to grab. The problem WAS confirmed by the mechanic and he showed me how he confirmed it. He fixed it; no other entities inspected it. FCA US LLC did verbally acknowledge brake problems with that model. Wheel drag and a "burnt" smell started in December, 2021; cause discovered 12/31/21. No other prior warnings.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMApril 14, 2022
The jeep will automatically go into park will lock the shifter in park every light on dash will come on You will also lose power steering it will say service shifter service stability control ABS light comes on check engine light comes on error lights will come on and you can no longer move the jeep until you cut it on and off multiple times before it fixes itself have took it to a local jeep dealer and they claim nothing is wrong but you can clearly see all the lights on the dash no power steering and you cannot shift it out of park this happened to us going to get dinner and we were stuck for about two hours before the jeep decided it was ready to go again That was the first time that it had happened Now it will do it daily but we have to drive it because we need means of transportation back-and-forth to work can you please report this as a major issue thank you
STEERINGApril 4, 2022
Recently, my daughter experienced the vehicle shaking after traveling on the beltway at the speed of 65+ MPH. She informed that she hit a pothole in the road at the high speed and the car began to shake. The history of this vehicle when I leased it new was the same. After having leased the vehicle for less than a year, I experienced the same. At that time there was a recall on the steering stabilizer (believe that was the name). I took it back to the dealership and it appeared to be resolved. I had not experienced the problem again until recently. I just took it to the dealership explaining the problem. They informed me that the steering damper design was outdated and performed a bleed out. After driving the vehicle, I experienced the same problem (traveling @ a speed of 65+ and hit an imperfection in the road). I believe that may daughter or I could lose control of the vehicle if traveling on the beltway and the vehicle shakes uncontrollably; thus, there's a lost of control of the vehicle which will cause a crash.
STEERING,ELECTRICAL SYSTEMApril 1, 2022
vehicle dash goes crazy. all warning lights come on. gauges act erratic. shifter lights blink. service abs, service traction control, service shift warnings flash. fans act erratic. power steering cuts out. when in park vehicle won't shift out of park. sometimes this happens when vehicle is first started. it is now happening while driving. this is a major safety concern since the power steering goes out while driving. i have had this vehicle to the dealership 3 times for this and they keep telling me they can't recreate the problem. when put on the scanner numerous codes come up.
VISIBILITY/WIPERMarch 31, 2022
Sun visors repeatedly breaking and affecting visibility through windshield. I have taken it to the dealership twice for replacements and, despite very little use, the issue keeps happening. I am very gentle and careful with the sun visors but despite this it keeps happening. I have installed no hardware or changed any factory-bought hardware that would cause the issue.
STEERING,POWER TRAINMarch 28, 2022
the steering is very loose and the jeep wanders on the road. I have experienced i down shifting very hard when braking.
UNKNOWN OR OTHERMarch 24, 2022
There is a common complaint among owners of 2018 and newer Jeep Wranglers. The visors can become detached from their main support allowing them to impede the visibility of the driver and any passengers in the vehicle. Typically the visors break when being raised or lower, however due to the minimal effort it takes to cause the defect to be created the visor can swing wildly if jarred loose during an accident or driving in an emergency which could strike a driver or passenger in the face or chest. I would like an investigation started into resolving this issues as owners are having to pay for new visors only to have them repeatedly break due to the design.
SUSPENSIONMarch 21, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle drove over a bump in the roadway and experienced the death wobble. After slowing down, the shaking stopped and the vehicle drove as designed. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
AIR BAGSMarch 21, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 20 MPH, the air bag warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had been reoccurring. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.
STEERINGMarch 18, 2022
Steering wheel locks up at highway speeds, making it very difficult to make any turns. This can be a life threatening issue in many circumstances. No warning lights come on. It happened to me on 03/17/22 , only after a day of owning the vehicle. I found many threats online reporting the same issue. Not sure why this is not a recall yet. https://www.jlwranglerforums.com/forum/threads/steering-wheel-locking-up.20839/
SUSPENSIONMarch 11, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 10 MPH, the contact heard a cracking and popping sound coming from the rear of the vehicle. The sound was heard when the vehicle would slow to make a turn to either the right or the left. The contact stated no warning light was illuminated. The contact drove the vehicle to the local dealer, where it was diagnosed and determined that there were missing welds and cracks on the spring perch on the driver’s and passenger’s side of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.
STEERINGMarch 9, 2022
Car spontaneously begins to violently shake, primarily after traveling over a bridge-road seam or other minor bump in road surface. The shake violently rattles car left to right, violently rattles steering wheel. Occurs at 55-60 MPH and above, when travel in excess of 60 MPH car becomes consistently undriveable at posted speed. Possible to recover if can slow down below 30 MPH, typically must stop car. Safety is high risk due to high speed and very high amplitude vibration, must navigate to safety to stop car (ex: on expressway). Unsure of vehicle control in icy conditions or curves. Have had fellow expressway drivers pull over to tell me they witnessed front tires jumping up and down. Car was just inspected, new tires installed, wheels balanced. Clean bill of health, and issue began. Took to manufacturer dealer, they did not convey any knowledge of issue. However knew what I meant by "death rattle". Technician is replacing steering damper. This is a known issue to NTSA and Fiat Chrysler. While no recall, FCA has posted a consumer satisfaction notice to cover the steering damper replacement, although repair shop claims this is a courtesy extended warranty coverage. The death rattle is no-joke violent and places occupants of vehicle at risk during recovery of death rattle and renders vehicle unfit for safe travel at speeds above 50 MPH. Thought you should know.
STEERING,ELECTRICAL SYSTEMMarch 5, 2022
At 40,000 miles the Service shifter warning light came on and a barrage of other lights flashed across the dash. Check engine light comes on and all of a sudden I lose all power steering and almost run off the road. The steering only comes back after shutting engine off and restarting it. It is a continuous problem with no warning as to when it will occur. I have it scheduled to go into shop on Thursday for the diagnosis. Either way it is extremely dangerous!
STEERING,SUSPENSIONMarch 4, 2022
On high speed turns when you hit a bump just right the steering wheel/column shakes violently and the entire front end vibrates to the point where it feels like control of the vehicle is lost.
ELECTRICAL SYSTEM,BACK OVER PREVENTIONMarch 2, 2022
1) Compromised Battery (a battery purchased in August of 2021 from Interstate Battery|Camp Bowie Blvd|FortWorthTx) 2) Moritz Service Team explained some batteries (via the 3 manufacturers) can have a fail rate or be bad batteries 3) Moritz could not replicate extent of the issues we experienced with a collapsed electrical system on 02.24.2022. 4) Moritz could not explain why the 3rd party purchased battery was “discharged” completely after driving the Jeep and stopping for a short period resulting in the collapse of electrical system. 5) Moritz Team and GM had no explanation for the replacement of 3 batteries for this Jeep in a short period of < 3 years. 6) Moritz Team and GM suggested they have no knowledge of this Jeep product having these type of electrical issues. (See link: https://www.nhtsa.gov/vehicle/2018/JEEP/WRANGLER/SUV/4WD%252520Later%252520Release#safety-ratings-frontal) 7) Moritz Service Team and GM recommended returning the battery to its place of purchase for a warranty trade in. 8) Moritz Service Team and GM proposed if a repeat of this event occurs that: A) Moritz Service Team provide a more expansed evaluation of this issue (requiring our solo mode of transportation to be in the shop for an extended period) B) Should Moritz Service Team be unable to identify and replicate issue: a STAR report be submitted to escalate issue to next level engineers for Moritz. As an update: We delivered the Jeep with the 3rd party purchased battery back to Interstate Battery as recommended (following our meeting). Multiple tests were performed and noted that the 12V 48 AGM 60 G-48 (SLI48AGMDP) battery registered each time above 775. ISSUE UNRESOLVED: The issue remains how a fully charged battery (with no effect of user error), driven appropriately, resulted in a full electrical collapse of this Jeep Wrangler Unltd. Rubicon JL system within 30 minutes of the ignition beiNG turned off and attempted restart. MFG 10.2018
ELECTRICAL SYSTEMFebruary 23, 2022
When you put the car in reverse the screen turns blue. Many drivers of this same vehicle has said they all experience a blue screen of death. I took it to a body shop today and they said it’s because of faulty wiring during manufacturing. A lot of jeep drivers are experiencing this same issue. Jeep dealers do not know what to do. Please issue a recall before someone gets hurt reversing their car.
STEERINGFebruary 22, 2022
Front Wheels/Axle Wobble when hitting irregularities in road between 48-65 MPH. Requires slowing down to almost a stop to dissipate the wobble.
POWER TRAIN,UNKNOWN OR OTHERFebruary 22, 2022
My jeep makes a thumping/clunking sound when ever I take my feet off the acceleration and slow down . When sitting in the Jeep it sound like it's coming from the front end suspension but when I stick my head out the window to listen and look for the sound it's clearly coming from the rear axle . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . all have experience sounds that sound like its coming from the front only to find our it coming from the rear and also to have entire axle replaced. I fear this is getting worst as many has also said that upon inspecting axle metal shavings are found in diffs .
STEERINGFebruary 22, 2022
Death Wobble frontend started to shake violently on a major highway. I have only had this vehicle 3 weeks and was never notified of this and put many drivers near me at risk. No warnings were given. Driving at highway speed.
POWER TRAINFebruary 21, 2022
Warning Light on for “ Service axle locker system” and functionality of axle lock is not available
VISIBILITY/WIPERFebruary 21, 2022
Driver's side sun visor mount failed while driving. Had visor unclipped to block sun in driver's door window while driving on freeway. Mount broke and the visor unexpectedly hit me on the left side of my head, startling me and and almost caused an accident. The wires from the HomeLink switch group was the only thing that stopped it from falling off. From reading online this is a pretty common problem. There are aftermarket parts to fix the problem.
STRUCTUREFebruary 21, 2022
Frame Welds failed, causing the lower control arm to completely detach from vehicle while driving on highway. Yes, it is available for inspection upon request. Yes, my safety was put at risk. Dealer refused to acknowledge problem, did not wish to see photos or video. The repair was completed elsewhere. December 29th - While driving on the highway I hear a loud bang and pull over. Turns out my front lower control arm mount COMPLETELY BREAKS OFF my frame (See attached photos). I call my dealership (Zappone CDJR in Clifton Park NY), they can’t get me in for a few weeks due to their availability. I get a major favor and get an extremely reputable, nationally known, off-road manufacture to fix it for me. While I am there, they tell me - take it in to the dealership, a lot of your welds need to be looked at. Apparently someone attempted to touch up some of the welds by hand, but didn’t do a great job. I purchased this JLUR brand new, actually ordered it from factory so no outside work was done on it. Feb 21st - Finally get it in to the dealership, explain to them the situation and without even looking at it, I already get hit with the “well hopefully your lift didn’t cause it” by the service advisor (Jeff Coon). I even reference the TSB out about welds and get told “well TSBs aren’t covered under warranty its an out of pocket expense”. So I call the support center and get told the same thing frame is not covered under my extended warranty, and my standard warranty is out. Ultimately I get told “inspected frame from star cases and damage to frame is not a known issue and is caused by off reading abuse and aftermarket lift kit and would put pressure on welds. Technician found would not be considered factory warranty due to aftermarket lift kit installed.
ENGINEFebruary 20, 2022
1. Engine 2. Yes. I was on a major highway when the Jeep wouldn't go above 10 miles per hour and almost causing me to get rear ended. 3. I had it at the dealer at least 4 times, they can't find the problem. They replaced ABS controller, still they can't find the problem. 4. The vehicle was inspected by the dealer, not even sure how it passed state inspection. 5. Every warning light came up on the dashboard. The problem started in November 2021. The last incident happened on the night of 2/19, this time the vehicle would go pass first gear...I was driving 10mph.
STEERINGFebruary 18, 2022
Steering wheel seems to ( tighten up when going around a curve went right ) this has happened off n on from time to time…. Safety is if the steering whee locks up going around a curve at 30 or more miles an hour and you don’t respond quick enough or pull hard enough the other way you can run someone over. Cause a wreck. This is 100% a safety matter and needs to be investigated not the only jeep having this problem. No one has confirmed the issue or hasn’t caused any accidents ( yet) it is just a scary moment when it Happens I have two kids and don’t need the steering to act up while they are in the car. No warning lamps on nothing let’s you know that something isn’t right. When it happens and all sudden you jerk left or right makes you look like a drunk driver swerving. This has happened 5 or 6 times and just happened 2/18/22 when my wife was on her way home from work. THIS NEEDS TO BE LOOKED AT AND INVESTIGATED BEFORE IT CAUSES A DEATH.
POWER TRAINFebruary 16, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, his wife noticed a strong burning odor coming from underneath the vehicle. . The contact's wife drove the vehicle out of the garage and parked outside. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was fractured, had failed, and had a burning smell. The dealer also diagnosed that the engine RPMs rev up between shifts of the transmission. The vehicle was not repaired. The contact became aware that the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN) was completed on the vehicle in 2021 to prevent transmission clutch failure. The manufacturer was notified of the failure and advised the contact that the dealer would need to disassemble the transmission and the clutch further for proof that the failure is related to the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN). The manufacturer also advised the contact that he would need to commit $600 before the dealer disassemble the transmission and clutch. The contact declined. The vehicle was not repaired. The failure mileage was approximately 24,000.
ELECTRICAL SYSTEM,VISIBILITY/WIPERFebruary 13, 2022
I have had the rear defroster tab re soldered twice and the rear glass completely replaced. The second time the tab was resoldered 2/11/22, the next time I started the vehicle to warm up, the rear defroster was on and the entire rear window shattered
STEERING,SUSPENSIONFebruary 11, 2022
My vehicle is suffering form the defect described in this recall notice - https://static.nhtsa.gov/odi/tsbs/2019/MC-10169208-9999.pdf However, my vin doesn't show as being recalled in the NHTSA lookup tool. This week the same experience was observed while driving over 50mph and hitting normal bumps in the road. A wild vibration/oscillation takes over the vehicle and presents a safety concern for myself, passengers, and motorists around me.
STEERING,ELECTRICAL SYSTEM,AIR BAGSFebruary 10, 2022
When driving, at random times my dash lights all come on and the following components say that they're unavailable: ABS Electronic Stability Control Sway Bar Disconnect Stop/Start Blind Spot Alert I will then lose my power steering. My speedometer, RPM, and fuel gauges will drop to 0. This has happened both when driving around the neighborhood and while driving on the highway. I have been to two different dealers three different times and they have been able to reproduce and confirm the issue. But they have been unable to fix the problem. Researching the issue myself, I have found several examples of other owners having this same problem. Examples can be found on carcomplaints.com and jlwranglerforums.com. I don't know how many other cars must have this issue before action is taken by the manufacturer, but I consider the loss of power steering and the airbag system a significant safety issue. My vehicle is available for inspection at any time.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFebruary 5, 2022
Just took my 2018 JEEP Wrangler Unlimited JL in for the improved steering feel recall. The jeep was working just fine until after the software update just miles after update lost all power and shut off and wouldn't restart. I couldn't even get it to turn over enough to put it in neutral to put it on a tow truck. Finally got it restarted, back to the dealer and was told fuel pump was out. Service Bulletin #S1808000167, FCA discusses the reasons that the vehicle won’t start or there is lost contact with the fuel pump control module.
STEERINGFebruary 1, 2022
*Steering issues. The steering has locked up multiple times. Once in a parking lot. Every other time has been on the highway at speeds over 65mph. Yes, it is available for inspection. *If there had been a sharp curve or a reason to quickly maneuver, I would not have been able to. *No, it is out of warranty dealer let me know it's my problem. *No has not been inspected by police or others. *No warning lamps or any other symptoms prior to it happening. I've pulled over and inspected it each time. I do not find anything loose or binding that would cause this. Also, by the time I pull over it no longer does this.
UNKNOWN OR OTHERJanuary 31, 2022
Instrument cluster failed at 5 AM (completely dark) when wife on interstate on way to airport: no speedometer, no odometer, no gas gauge, no “idiot” lights, and so on – all of which have safety concerns associated with them. Took 2 weeks to get appt. w/ dealer. When they found there was no odometer on the cluster, they in essence impounded the vehicle – something about legally they could not let her drive it until the replacement cluster came in. This indicates a serious safety and/or legal liability issue. Couldn’t estimate how long that would be. Vehicle had only 29,481 miles on it! <Many customer service issues followed but for brevity will not elaborate here.> It took two trips to dealer and $1241.72 to complete the repairs. (Somehow they were able to get the odometer setting on the replacement cluster matched to actual mileage by an internal mechanism I didn't understand.) Please note that the Jeep forums indicate this problem was not an isolated incident! Filed claim for reimbursement of repairs and was flatly denied. Service record, complaint to Jeep, and (unsatisfactory) response attached. I recommend a recall for this defect. Please let me know the results of your investigation. Thanks!
SUSPENSIONJanuary 31, 2022
i took to my local mechanic after noticing that the car shakes very time i hit bumps while driving my mechanic inspected it and noticed that there's a crack in the the weld in the front track bar bracket. same as the safety recall UA5 that FCA has for the same year and model jeep for that year and when i called them they said that mine was built after that by a month.
STEERING,ELECTRICAL SYSTEMJanuary 31, 2022
Multiple occurances of steering locking up(power steering failure?)all on cold mornings, turning left and around 35-40 mph 12/21/21: While driving down a straight 2 lane rd prior to dawn, I lightly steered my vehicle right to move from center of rd to right hand side. When I attempted to steer back left to correct the vehicle straight, I was unable to move the steering wheel at all to the left resulting in me driving into a mailbox & damaged both vehicle & mailbox. Vehicle drove home fine w/out further steering issue and problem couldn't be replicated. 1/11/22: Another cold morning(appr 32 degrees), warmed car up for 15 mins(to take kids to school). Came to a 30 degree left turn & again noticed the same issue of steering locked up and unable to turn left into curve until I used both hands/arms to apply a significant amount of physical force(again barely missing a mailbox). Then I couldn't correct back to the right w/out applying same force so ended up in oncoming lane of traffic. Thankfully there was not an oncoming vehicle since I had 2 kids in the car & could've had a head on collision. Steering started working again before vehicle even came to a stop. 1/27/21: Cold morning again, warmed car up as usual, & had the same steering failure on same left hand curve as on 1/11 but this time steering ability returned quickly and safely made through the turn. Oncoming vehicle but steering returned quickly enough to avoid issues. I've since learned that FCA has a new 'campaign' out for the steering assist categorized as a 'non-safety related' repair. I'm uncertain if the 'software update' will address my steering issue as the factors outlined in it are not the same as my circumstance & correspond with a different issue being reported with the steering.?
STEERING,SUSPENSIONJanuary 28, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds and going over bumps in the roadway the vehicle was difficult to control. The contact stated that while merging onto the highway at approximately 60 MPH, the vehicle drove over a small bump in the road and became difficult to maneuver. The contact stated that he was able to safely slow down and pull to the side of the highway to avoid a crash. The local dealer was contacted, and the contact was informed that the steering box needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and suggested that an appointment be made to diagnose the vehicle. The failure mileage was 16,791. The VIN was invalid.
SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHERJanuary 14, 2022
My Jeep experienced sever wobbling, as if the front wheels were coming off. So, I took it to a repair shop and they said it was the "death wobble." When I took it to the Autonation Jeep Dealership, South, Columbus GA. I was told that they had a recall on that 2 years and 3 months ago, and since the 2 year warranty expired, there was nothing they could do about it. If a recall doesn't work, then isn't the dealership still required to fix a manufacturer defect? My Jeep had an additional recall, which the dealership performed last week, and the dealership thought this new recall (computer update) might fix the death wobble problem. When I picked up my Jeep last week after this second recall, my heat and A/C no longer worked--all controls on the Jeep no longer worked. The dealership said they just followed the procedure in the recall, and since the recall resulted in the loss of my heat, A/C and defrosting, that I needed to deal with Jeep USA. I have submitted my case to Customer Care (FCA US, LLC) at Jeep USA, and they are telling me they might be able to ship a part in 6 weeks. My car has no heater. No accountability. I need to be compensated for the damages they have caused to my Jeep! Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERINGJanuary 10, 2022
The steering wheel begins to shake violently, without warning, making controlling the vehicle hard to control. My vehicle was recalled for this and repaired once. However, the problem has began again. This time is has more violent shaking than the previous encounters, making controlling the vehicle almost impossible. No warning lamps or messages. It seems to worsen in cold weather.
STEERING,SUSPENSIONJanuary 10, 2022
I have experienced out of nowhere violent front end shake on 4 different occasions since purchasing a used 2019 Jeep Wrangler Sahara three (3) months ago. It cannot be reproduced as I cannot determine what exactly causes it to happen but on at least two occasions I was traveling along highway bridges. There are no warning lights or messages prior to the violent shake.I have had a tire store employee look at the vehicle and have been told the steering damper should be replaced however after researching my vin noticed that this has been completed at least once already according to the MOPAR site. It is very dangerous in my opinion as you will have to keep your wits about you to keep from losing control of the vehicle. Most recent occurence 2:00 pm Interstate 20. January 9, 2022
STEERINGJanuary 7, 2022
My jeep is wobbling violently on the highway and will not stop unless I come to a stop
STEERINGJanuary 3, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 70 MPH, the front of the vehicle was wobbling violently. The contact mentioned that the steering wheel was shaking to the point the contact was unable to continue to drive the vehicle. The vehicle was taken to an independent mechanic but was not yet diagnosed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
STEERINGJanuary 1, 2022
I bought the vehicle used in December of 2021. It has been out of warranty since July of 2021. At highway speeds, the vehicle wanders side to side and seems to pull to the right. It does it on interstates as well as local roads and it is more noticeable at speeds over 30MPH. FCA knows about the problem and has fixes available for vehicles still under warranty. I feel this is a dangerous situation, since I am unable to steer the vehicle in a straight line, and steering requires constant small adjustments just to stay in my lane.
STEERING,UNKNOWN OR OTHERDecember 29, 2021
I'm describing this is a steering problem, but it may easily include suspension as well. I've experienced the so-called death wobble several times since buying this Jeep. I had chalked it up as being part of having 4WD (though operating in 2WD), but I never had this problem with a much older Jeep, and it doesn't seem like it should be acceptable. Twice on this day traveling around 60 MPH, the steering began to shake with the whole vehicle wobbling. I was able to stop it after slowing down below about 40 MPH or so. I haven't found a common culprit, though it's been triggered by hitting bridge expansion joints on the highway... particularly if I'm not going perfectly straight. I'm fearful of driving over 55 MPH, and I don't think that's acceptable. While I kept control, I don't know if that will always happen. I fear losing control and possibly rolling over. It has not been reproduced or confirmed. It has not been inspected. No warning lamps or messages showed.
STEERINGDecember 28, 2021
Severe death wobble at speeds above 60 mph , have had this looked at several times by dealer but problem persists
STEERINGDecember 26, 2021
I have a experienced steering lockup multiple times. Normally in cold weather conditions. Twice in the driveway. About 5-6 times on the road at 30-40 mph and twice on the interstate
STEERINGDecember 23, 2021
My steering on my Jeep feels stiff occasionally. Hesitation/Resistance when trying to steer. This happens once in a while. More often on cold mornings, right after a cold start.
ELECTRICAL SYSTEMDecember 21, 2021
Vehicle failed to restart at the rest area with 18,000 miles on it. I called the service truck and made a report to the dealer the vehicle started within 15 minutes of setting . Went to dealership and had the Jeep checked out. They could not find any thing that was wrong. We were told it had to be malfunctioning to find the problem. Today we were at a grocery store stopped came back in the vehicle would not start. After about 15 minutes vehicle started, while leaving the parking lot the Jeep made a bucking hesitating movement. I Called the dealer they said the Vin number was not on recall. The 2018 jk Jeep has 22,000 miles on it. Found this U 87 recall on the powertrain Control module. Thank you
UNKNOWN OR OTHERDecember 18, 2021
Service axle locker system
STEERINGDecember 7, 2021
2018 JLU - Sport While driving at any speed over 40 mph, when trying to turn with the road, the steering wheel locks up and will not allow me to turn it. This has almost caused me to crash into other vehicles and/or structures as I can not maintain my lane, with my *child* in the vehicle. Colder weather seems to make this worse. Also, there is excessive play and extremely loose steering while driving, the vehicle will not maintain a straight line, the driver must constantly micro manage the steering wheel. No warning lamps or messages. I have not taken it to the dealership because they want to charge over $100 for a diagnostic fee. I should not have to pay this charge as this is a known SAFETY issue. There is a recall for this issue on others with the same year, make & model but my VIN is not included in this. After speaking with MOPAR last week, I was informed that I would have to pay for any repairs out of pocket and hope that my VIN makes it on the list one day!
STEERINGDecember 6, 2021
While driving 65 mph on interstate highway, Jeep front end began vibrating and violently shaking during lane change. Surrounding vehicles noticed erratic condition and yielded. Regained control as vehicle slowed below 45 mph. Issue repeated itself twice the same day. Stock vehicle, 11,600 miles on odometer. Unsafe condition.
BACK OVER PREVENTIONNovember 29, 2021
The contact owns a 2018 Jeep Wrangler. The contact stated while operating the vehicle, the backup camera was inoperable on several occasions. There were no warning lights illuminated. The backup camera would randomly work as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 7,800.
STEERINGNovember 27, 2021
2 times now the stearing has felt as though it locked up while driving . Both times I have noticed it was a colder morning say 30f . Very scary when it happens
ELECTRICAL SYSTEMNovember 26, 2021
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was parked in the garage for 10 days. The contact stated that as he opened the garage door, he saw smoke. The contact looked around but he could not determine the cause of the failure. The contact stated that he opened the hood of the vehicle and noticed that the fuse box and the fuse wires had burned. There were no injuries sustained. A police report was not filed. The independent mechanic arrived at the contact's residence and diagnosed that the fuse box and the fuse wires had burned. The vehicle was towed to the dealer for diagnosis. The manufacturer was notified of the failure and sent an investigator who diagnosed the vehicle. The manufacturer sent a letter to the contact stating that based on the investigator report, no issues were found and the failure was not a manufacturer defect. The dealer informed the contact that the fuse box and fuse wires needed to be replaced and he would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 1,100.
ELECTRICAL SYSTEMNovember 24, 2021
Initial problem was the auto restart stopped working when the vehicle came to a complete stop. Then noted a couple of months later the dash board electronics started displaying random screens and warning lights. Finally the car refused to start and shift out of park and the display unit showed milage at 999999 and no indication as to the problem with vehicle. All alarm lights were also on in dash display. Towed to dealer and they said they had to replace 2 batteries.
STEERINGNovember 23, 2021
My Jeep has began to shake violently on two recent occasions 11/18 and 11/23 at highway speeds. I tracked back to see if something was in the road, but all I found was a small imperfection about 1 inch tall in the road seam. The vehicle began to shake so violently that it took all I could do to keep from colliding with neighboring cars. The internet calls this “death wobble “ and it was supposed to be repaired by the dealer under recall. I had the work completed over a year ago and the vehicle is still affected.
STEERINGNovember 20, 2021
My Steering wheel keeps locking up and I am unable to turn the wheel. My power steering fluid is fine cause I had it checked. The only way to unlock the steering wheel is to step in the brake. I believe it has something to do with the power steering pump. I have set up an appointment with Jeep for service. I recently had my jeep inspected and it passed. No warning lights have come up. It’s a very scary experience as I almost got into an accident as I was not able to turn the wheel until I stepped on the brake.
STEERINGNovember 14, 2021
Steering sticks going around a curve… Feels like someone is holding the wheel.
UNKNOWN OR OTHERNovember 12, 2021
The right side sun visor broke. One month later the driver side visor broke. Both by the mounting stem.
STEERINGNovember 5, 2021
I was driving to work at approximately 7:50 am when the outside ambient temperature was below freezing (approximately 30 degrees Fahrenheit). The vehicle was operating normally until I came to a long, sweeping, and gradual curve on a road that I take every day to get to work. As I entered this curve to the right, driving at approximately 60mph, my steering locked up causing the Jeep to drift into the other lane of traffic. After 2-3 seconds of steering lock, the wheel released and I was able to jerk the vehicle back into my lane. Normal operation resumed, until I came to a similar curve, just up the road, when the lockup happened again. Again, the curve was long, sweeping, and gradual, and I was driving at approximately 60mph.
STEERINGNovember 3, 2021
This morning while taking my Jeep to work, the steering was locked up on me. I had roughly 15 degrees of movement on either side. I had to take a turn and use every bit of my strength to turn the Jeep until I could physically feel my steering loosen up and then drove normal. I always use my remote start and let it warm up before driving on cold mornings. It doesn't have any mods on it either that aren't from Jeep.
STEERINGOctober 28, 2021
While driving around the speed of 55 or high the steering wheel seems to lock up and you can't turn it. This is extremely unsafe as it has almost caused major accidents.
STEERINGOctober 27, 2021
Entire vehicle continues to shake violently about 1/3 of the time after hitting a bump at highway speeds. Shaking has become increasingly prevalent and pronounced, and it lasts for a longer duration when unable to slow down under 45 mph while driving. Vehicle shake has been noticed by other drivers, who signaled about the issue while driving. Manufacturer recall has been completed twice, but issue continues to get worse.
SERVICE BRAKESOctober 25, 2021
I have had an issue since the vehicle was 6 months old, When applying the brakes, the pedal is low (half way to the floor), not a good feeling. When I do a quick pump, the pedal comes up to safe, responsive level and I get a good safe stop. I don't tow much, but i occasionally tow a small boat, I then don't feel safe at all. I have had it in to the dealer no less than 6 times for the issue and they claim all is ok. I have also paid to have an independent shop look at it and they do find it a problem and even a fix as when they pinched off the front hoses, the pedal was right up top. The last time at the dealer I was told that Jeep does realize that they have an issue but cannot supply replacement parts as they are needed for the cars being built...PLEASE HELP!
POWER TRAINOctober 24, 2021
Vehicle has 13,000 miles on it and manual transmission keeps popping out of second gear. This has almost cause 5 rear end collisions.
UNKNOWN OR OTHEROctober 15, 2021
The Uconnect (Infotainment System) screen in our vehicle has suffered from delamination. The delamination between the two parts of the screen has resulted in persistent "ghost touching". This is where the screen acts as if it has been touched even though it has not. This ghost touching is sporadic and volatile and results in a very large distraction for the driver. On more than one instance this distraction has almost led to a collision. At one point the touch screen started to self dial SOS and would not respond to the initial attempts to hang up, causing the driver to be distracted and almost cause a collision. This is a known problem affecting multiple FCA vehicles where they have chosen to not recall or support the replacement of the faulty part. This issue can endanger the vehicle driver and others on the road way.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMOctober 12, 2021
Random intervals the jeep dash complety shuts down and loses all power steering and ABS and stability control functions. Ran codes and says its losing connection the the tcm. Abs module fails to relieve signal from can bus c
STEERING,SUSPENSIONOctober 8, 2021
Driving 72 mph on the interstate when I exited a bridge, there was a bump in the road. The front started to vibrate vigorously and the steering vibrated so hard that I almost had a wreck. Slowed down to 40 mph and the vibrating stopped.
STEERING,SUSPENSIONOctober 8, 2021
Driving 72 mph on interstate, crossed a bridge and as I exited the bridge hit a rough spot and the 2018 Jeep Wrangler I was driving, suddenly the front end started vibrating vigorously and the steering wheel starting vibrating so bad I almost lost control of the vehicle. Finally I slowed down to 40 mph and the vibration stopped. I am afraid to drive the vehicle at a high rate of speed on the interstate because of the possibility of having a wreck. This need to be taken care immediately by the company at no charge to me. The vehicle only has 5500 miles on it. I bought it new.
STEERINGOctober 4, 2021
STEERING WHEEL ASSIST SEEMS TO BE FAIOLING WHEN VEJICLE IS IN MOTION. IT FEELS LIKE THE STEERING STIFFENS UP OR ACTS AS IF THE CAR IS TURNED OFF.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERSeptember 30, 2021
In July 2021 our 19 year old daughter was driving our 2018 Rubicon on a trip 2 hours or so from home when all of the dash warning lights came on speedometer was lost . Panicked she asked us what to do? We told her to take it to the closest Jeep dealership (Ladd-Hanford DCJR) to see if the vehicle was safe to drive. She was told it just needed an oil change and it was safe to drive. About 10 days later my wife was driving the vehicle and the same thing happened. The vehicle was taken to our local dealer where they tried to diagnose, unable to duplicate the problem it was returned to us. We returned about 10 days later same lights coming on, this time power steering was lost. Dealership worked with Chrysler engineering and determined that the ABS module needed replaced. Work completed and Jeep was picked up. About 10 days later dash warning lights on, speedometer display out, power steering lost, back to dealership. Unable to look at at that time appointment made and returned. It is now September 30th we have cases opened with Chrysler and Mopar Warrantee. Vehicle is still at the dealership, diagnosis is now a $2000.00 chaffed wiring harness just outside the fuse box not covered by anybody. No guarantee that this will fix it. Neither will put anything in writing. I have tried to be patient, we need our vehicle. I do not feel that my family or others are safe when it pertains to this vehicle. I don't want it to be involved in an accident that could cause serious injury or death.
STEERINGSeptember 24, 2021
Experienced the death wobble. At speeds over 70 mph hitting a few bumps in the road the front end would shake violently would have to get the speed under 50mph in order to get it to stop. Has happened over a dozen times
ELECTRICAL SYSTEMSeptember 20, 2021
Stop/Start feature began intermittently working only in March of 2020. Stopped working completely in May. On July 31, 2020 it began functioning. Never worked again after that day. In March 2021 I had the vehicle serviced and advised the dealership it was not functioning. No tests were run and was advised I needed to drive the vehicle more to keep the auxiliary battery charged. On September 12, 2021, vehicle would not start after driving it most of the day. Had to jump start to get running. Would not start the next morning. On 9/13/21, jump started and driven to dealership. R/O Number 6085781/1. Installed BBAUX101AB battery due to Start/Stop battery failed. Stop/Start was not functioning upon leaving dealership. Did not function until 9/19/21 at 8:50am at an intersection. Disengaged the function by pressing the button on the dash. Vehicle shut down, displayed push brake to start. Vehicle put in park. Would not start. Had to use pull cord under gear shift to get in neutral and push out of roadway. Jump started to drive. Vehicle displayed "Stop Safely, vehicle will shut off soon." while driving down the street. Upon arrival, put in reverse to enter driveway, vehicle stopped reversing, felt like it was in neutral, vehicle engine began racing, instrument panel began flashing warnings, had to forcefully hold the brake, would not shift in to park or drive. All gear lights lit up on gearshift. Was afraid the vehicle was going to accelerate and crash. Passengers immediately abandoned the vehicle. Pushed to the start button and vehicle finally shut down. Warning flashing were: Service Electronic Stability Control, Service Power Steering, Service Airbag System, Service 4WD, Service Antilock Brake System, Passenger Airbag On (with no passenger). Instrument needles began moving up and down and would not stop. Opened door and needles ticked, blank screen and a ding. Did this for over an hour before all stopped. Vehicle completely dead. Will not jumpstart.
STEERING,SUSPENSIONSeptember 12, 2021
I was driving down a major highway at approx 60 mph. The entire vehicle started violently shaking; uncontrollably. It was very difficult to control steering. This continued for approx. 2 minutes. No warning lights came on
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINESeptember 4, 2021
My Jeep Stalled on me in the middle of the street at Night. All of the lights dimmed out including my Emergency lights, I couldn’t put into Neutral or turn it on I had to get it towed Home. Both batteries replaced it turns on but stalls. Could be the alternator?
AIR BAGSSeptember 2, 2021
Service Air Bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many Jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.
STRUCTUREAugust 31, 2021
Corrosion on all aluminum panel and hinges could lead to failure of hinge.
SEATSAugust 17, 2021
The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.
STRUCTUREAugust 16, 2021
Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.
POWER TRAINAugust 13, 2021
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.
POWER TRAINAugust 11, 2021
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
UNKNOWN OR OTHERAugust 2, 2021
WHILE TRAVELING THIS WEEKEND, MY 2018 JEEP WENT INTO "DEATH WOBBLE" WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON A HIGHWAY CAUSING ME TO EXIT THE ROAD. I WAS GOING ABOUT 70 MPH AT THE TIME AND THERE WERE SOME IMPERFECTIONS ON THE ROAD. I SEARCH ONLINE WHEN HOME AND SAW THAT THIS HAS BEEN AN ISSUE IN THE PAST. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS NO RECALLS. WHILE DRIVING I WAS ABLE TO REMAIN COMMON AND ANALYZE THE SITUATION. HOWEVER THIS IS A MAJOR SAFETY ISSUE IF ONE OF KIDS EXPERIENCED THE SAME SITUATION. I DON'T FEEL SAFE TO DRIVE THIS VEHICLE ON THE HIGHWAY. PLEASE ADVISE
STEERINGJuly 23, 2021
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle became difficult to steer. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,706.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMJuly 18, 2021
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
STEERING,ELECTRICAL SYSTEM,ENGINEJuly 14, 2021
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
POWER TRAINJuly 7, 2021
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
POWER TRAINJuly 6, 2021
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm’s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I’m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn’t able to get a tow truck to me until 10:30pm
ENGINEJuly 6, 2021
Coolant reservoir cracked to allow coolant to leak at 5800 miles.
SUSPENSIONJune 8, 2021
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on May 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
STEERINGJune 3, 2021
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the steering wheel vibrated abnormally, requiring added effort to keep the vehicle driving in a straight line. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the front track bar bracket needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 14,000.
VISIBILITY/WIPERMay 26, 2021
While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 JLU Sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. THIS IS EXTREMELY DANGEROUS! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by Jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by Jeep. THERE NEEDS TO BE A RECALL PROCESSED ON THIS ISSUE.
STEERING,ELECTRICAL SYSTEMMay 19, 2021
My Jeeps steering wheel locked up while driving. It felt like the power steering lost all power. Also, multiple warning lights started to display and the speedometer stopped working.
STEERINGMay 18, 2021
Driving on the highway at 65 mph, getting of the highway onto an exit at @35 mph steering wheel completely lock and ABS ligh ame on . Was able to pull to the side cool car then drive . Two weeks prior the whole console stacwas replace because of the same problem.
POWER TRAINMay 16, 2021
AXLE SYSTEM ISSUE. DEALERSHIPS ARE REPLACING COMPLETE AXLE FOR JUST A SENSOR AND THEY TAKE THE CAR A MONTH TO DO IT. COMMON ISSUE ON ALL JEEPS. JUST GOOGLE SERVICE AXLE SYSTEM.
UNKNOWN OR OTHERMay 16, 2021
Strong oder of exhaust when accelerating at high way speeds. The smell lingers in the cab of the Jeep until I open a window. Is strong enough to also smell while the top is down. Has been an on going issue.
POWER TRAIN,UNKNOWN OR OTHERMay 14, 2021
WHILE DRIVING THE LOCKER SYSTEM LIGHT WILL DING AND LIGHT WILL ILLUMINATE. HAVE HAD IT AT A DEALERSHIP 5 TIMES APPROXIMATELY FOR THIS ISSUE. LOCKER SYSTEM WILL NOT WORK BUT I FEAR IT WILL ENGAGE WHILE DRIVING SINCE THEY CANNOT FIGURE OUT HOW TO FIX IT. I HAVE HAD THE ENTIRE AXLE REPLACED AS WELL AS THE DRIVE TRAIN CONTROL MODULE. I HAVE NO IDEA WHAT NEEDS TO BE DONE TO FIX IT AT THIS POINT BUT WHEN THE ENGINEER SAYS IT NEEDS TO BE ADJUSTED AND THE DEALERSHIP HAS NO IDEA WHAT THEY MEAN BY THAT SINCE IT IS NOT A SERVICEABLE PART OF THE AXLE. IT IS BUILT INTO THE AXLE ITSELF HENCE THE AXLE REPLACEMENT. THE FORUM FOR THE JL WRANGLER THERE ARE A MULTITUDE OF PROBLEMS WITH THE AXLE/LOCKER SYSTEM THAT JEEP CANNOT FIGURE OUT AND IT'S BEEN OVER 2 YEARS.
POWER TRAINMay 12, 2021
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JACKSONVILLE CHRYSLER JEEP DODGE RAM WESTSIDE LOCATED AT 7030 COMMONWEALTH AVE, JACKSONVILLE, FL 32220, (904) 438-3500) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.
POWER TRAINMay 10, 2021
Y07/NHTSA 21V-028 THE REPAIR JEEP HAS PROPOSED IS A SOFTWARE UPDATE WHICH WILL REDUCE AVAILABLE POWER. THIS IS UNACCEPTABLE. JEEP NEEDS TO UPGRADE THE CLUTCH/PRESSURE PLATE TO HANDLE THE LOADS THAT THE ENGINE IMPOSES ON IT. A SOFTWARE CHANGE IS NONSENSE. THANK YOU
ELECTRICAL SYSTEMMay 7, 2021
UCONNECT INFOTAINMENT SYSTEM FREQUENT FREEZES AND REBOOTS, AND THIS AFFECTS THE BACKUP CAMERA DISPLAY. SOMETIMES THE BACKUP CAMERA GUIDELINES DISAPPEAR, SOMETIMES THE BACKUP CAMERA DISPLAY SHOWS A BLUE SCREEN OF DEATH, SOMETIMES IT DOESN'T TURN ON WHEN SHIFTING TO REVERSE, AND SOMETIMES THE UNIT REBOOTS ITSELF OR FREEZES. THE REBOOTS AND FREEZES HAPPEN WHILE IN MOTION AND ARE VERY DISTRACTING.
POWER TRAINMay 3, 2021
REAR LOCKER/AXLE FAULTY. NOW ON MY 2ND TIME NEEDING REAR LOCKER/AXLE REPELACED. VEHICLE STARTED THROWING CODES IN RAINY WEATHER.
UNKNOWN OR OTHERMay 3, 2021
I RECEIVED A LETTER STATING THERE WAS A RECALL ON THE CLUTCH. ABOUT A MONTH LATER I WAS DRIVING AND ALL OF A SUDDEN I WAS UNABLE TO SHIFT, THERE WAS A CLOUD OF SMOKE BEHIND MY JEEP. I WAS ONLY A FEW MILES FROM HOME SO VERY SLOWLY I GOT THERE. AND THERE WAS ALSO A BURNT SMELL. MY JEEP HAS BEEN AT THE DEALERS SINCE MARCH 18. TODAY THEY SAID THAT IT WAS NOT DUE TO THE CLUTCH RECALL AND I WOULD BE RESPONSIBLE FOR THE REPAIRS. THIS IS MY 3RD MANUAL TRANSMISSION VEHICLE AND I DO NOT BEAT ON THEM. I KNOW HOW TO DRIVE A MANUAL VEHICLE. THE WHOLE TIME THE SERVICE MANAGER HAS BEEN TELLING ME HE BELIEVES IT WAS DUE TO THE RECALL. APPARENTLY SOMEONE FROM FCA MADE THE DECISION THAT IT WAS NOT.
STEERING,STRUCTUREApril 29, 2021
I PURCHASED THE JEEP WRANGLER AS THE FIRST OWNER IN 2018. I IMMEDIATELY FELT INCONSISTENCIES WITH THE STEERING. THE STEERING FELT LOOSE. AT THE TIME I EXPRESSED MY CONCERN TO THE DEALERSHIP THAT I PURCHASED THE JEEP FROM, I WAS TOLD THAT THERE WAS A RECALL ON MY JEEP FOR THE 'DEATH WOBBLE' AND THAT IT WAS LIKELY THE RESULT OF THAT. THE RECALL WORK WAS COMPLETED WITHIN THE FIRST 12 MONTHS OF PURCHASE. THE RECALL REPAIR DID NOT RESOLVE THE ISSUE. THE STEERING CONTINUED TO FEEL LOOSE AND AS TIME WENT ON BECAME MORE EVIDENT. WHEN DRIVING ON THE EXPRESSWAY ONTO AN EXIT AT 40-50MPH I FOLLOWED THE SLIGHT CURVE AND THE STEERING FELT UNSTABLE AND WANDERED. THE BEST WAY TO DESCRIBE WHAT OCCURRED WOULD BE THAT IT FELT LIKE THE FRAME WAS FALLING OFF THE WHEELS. THIS CONTINUED MORE FREQUENTLY AND LAST WEEK BECAME UNMANAGEABLE. WHILE DRIVING 70MPH DOWN THE EXPRESSWAY, I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT FELT LIKE I WAS DRIVING A BOAT ON WATER. I FELT CONFIDENT THAT THE FRAME OF THE JEEP WAS LEAVING THE WHEELS. AT THIS TIME I NOTICED THAT THE GEARS WERE SLIPPING AS WELL. I MADE AN APPOINTMENT TO HAVE MY TRANSMISSION EXAMINED. THE EARLIEST AVAILABLE APPOINTMENT IS 6 DAYS OUT, SO I DECIDED TO SNEAK UNDER THE JEEP TO SEE IF THERE WAS A TRANSMISSION LEAK. WHAT I OBSERVED WAS SHOCKING TO FIND ON A 2018 VEHICLE AND CONSIDERABLY OVERWHELMING. MY DEGREE IS CRIMINAL SCIENCE, SO FAR FROM HAVING ANY AUTOMATIVE/ENGINEERING EXPERIENCE AND KNOWLEDGE, BUT CONTEXTUAL CLUES ARE EVIDENTIARY CLEAR TO ME. THE FEELING OF THE FRAME BEING DISPLACED FROM THE BODY OF THE VEHICLE IS A PROBABLE RESULT. I HAVE A DEEP CONCERN WITH THE CURRENT CONDITION OF THE WELDING OF THE FRAME AND THE CONDITION OF THE UNDERBODY.
STRUCTUREApril 28, 2021
POOR QUALITY WELDS ON THE WHOLE FRAME OF MY JEEP. NOT ONLY THAT BUT IT IS A 2 YEAR VEHICLE THAT IS RUSTING AWAY. CALIFORNIA VEHICLE KEEP IN MIND SO RUST SHOULD BE VERY MINIMAL. ALSO THE 5' UCONNECT RADIO FREEZES OFTEN AND SHUTS ON AND OFF.
STEERING,SUSPENSIONApril 26, 2021
WHEN TRAVELING AT 70MPH+, CERTAIN BUMPS WILL CAUSE THE STEERING WHEEL TO SHAKE VIOLENTLY. THE WHEEL IS IMPOSSIBLE TO HOLD ON TO. YOU HAVE TO SHOW DOWN TO AROUND 50MPH TO GET THE SHAKE TO GO AWAY. IT WAS TAKEN TO THE DEALER AND ALTHOUGH I EXPLAINED IT HAS HAPPENED MULTIPLE TIMES, THEY SAID THEY WERE UNABLE TO REPLICATE IT AND THEREFORE UNABLE TO MAKE ANY REPAIRS
STEERINGApril 17, 2021
JEEP DEVELOPED A VERY SEVERE WOBBLE AT HIGHWAY SPEEDS AFTER HITTING A SMALL BUMP FRONT TIRES WOBBLING BADLY VEHICLE ONLY HAS 39.000 MILES ON IT. SLOW DOWN AND WOBBLE DISAPPEARS VERY DANGEROUS AND SCARY I BELIEVE THEY CALL IT THE (DEATH WOBBLE)
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHERApril 14, 2021
'SERVICE AXEL LOCKING SYSTEM' WARNINGS LIGHT ON DASH. OCCURRED ON HIGHWAY IN MOTION, DRIVING STRAIGHT FORWARD.
STEERINGApril 10, 2021
A FEW MONTHS AFTER PURCHASING MY CERTIFIED PRE-OWNED 2018 JEEP WRANGLER UNLIMITED SAHARA, I BEGAN EXPERIENCING REGULAR SHAKING EPISODES WHILE DRIVING ON THE FREEWAY. THE SHAKING STARTS AFTER DRIVING OVER A SMALL BUMP IN THE ROAD. AT FIRST I COULD GET THE SHAKING TO STOP BY SLOWING THE VEHICLE DOWN SOME, BUT THE PROBLEM QUICKLY PROGRESSED TO WHERE THE VEHICLE HAD TO BE SLOWED DOWN TO A COMPLETE STOP TO END THE SHAKING. THIS IS EXTREMELY UNSAFE TO HAVE HAPPEN ON THE FREEWAY, AND IS ESPECIALLY TERRIFYING TO TRY AND MAINTAIN CONTROL OF THE VEHICLE WHEN THERE IS HEAVIER TRAFFIC ON THE ROAD. MY JEEP HAD FEWER THAN 18,000 MILES AND WAS IN SERVICE LESS THAN 2 YEARS PRIOR TO BEING BROUGHT INTO THE DEALERSHIP REPAIR SHOP. I HAVE SENT THE VEHICLE MANUFACTURER A LEMON LAW COMPLAINT LETTER VIA CERTIFIED MAIL AND FILED A COMPLAINT WITH MARYLAND'S CONSUMER PROTECTION DIVISION (ATTACHED). MY JEEP HAS BEEN AT THE REPAIR SHOP FOR 3 MONTHS ALREADY, AND I WAS RECENTLY NOTIFIED THAT THE NECESSARY REPAIR PART IS NOT EXPECTED TO BE AVAILABLE FOR ALMOST 3 MORE MONTHS.
STEERINGApril 8, 2021
WHEN STARTING THE VEHICLE FOR THE FIRST TIME IN THE MORNING WHEN THE TEMP IS AT OR BELOW FREEZING FOR ABOUT THE FIRST 10-15 MINUTES OF DRIVING THE VEHICLE WILL NOT WANT TO TURN LEFT. IT FEELS LIKE IT IS BINDING UP AND YOU HAVE TO FORCE THE STEERING WHEEL TO THE LEFT BUT THEN IT WILL LET LOOSE AND SEND YOU TO THE LEFT WITH FORCE. THIS HAS CAUSED ME TO ALMOST WRECK SEVERAL TIMES. THANKFULLY I HAVE BEEN ABLE TO AVOID THE ONCOMING TRAFFIC BUT WORRY ONE TIME I WILL NOT. I WORRY FOR ANY PASSENGERS THAT MIGHT BE IN MY VEHICLE AND FOR MYSELF. I HAVE TAKEN IT INTO THE DEALERSHIP SEVERAL TIMES BUT BY THE TIME I GET IT THERE IT IS EITHER TO WARM OUT OR NOT DOING THE PROBLEM BECAUSE I HAVE DRIVEN IT TO THEM. I ALSO CONTACTED THE JEEP CARES LINE AND ALL THEY WOULD TELL ME IS TAKE IT TO THE DEALERSHIP. SO NO HELP THERE. I HAVE READ NUMEROUS POSTS ONLINE OF OTHER WRANGLER OWNERS HAVING THIS SAME ISSUE AND DEALERS HAVE REPLACED COMPONENTS AND FIXED THOSE ISSUES. BUT I CAN NOT SEEM TO GET ANY HELP WHEN I TAKE MINE IN. THIS IS VERY FRUSTRATING THAT JEEP KNOWS ABOUT THIS PROBLEM AS THERE IS A TSB OUT FOR IT BUT THEY WILL NOT FIX ANYTHING ON MINE BECAUSE THEY SAY THEY CANNOT DUPLICATE THE PROBLEM.
STEERING,SUSPENSIONApril 1, 2021
I OWN A 2108 JEEP WRANGLER JL WITH 32,100-MILES ON THE ODOMETER. ON THREE SEPARATE OCCASIONS IN THE PAST MONTH, WHILE DRIVING ON THE HIGHWAY AT 60+ MPH, MY STEERING AND FRONT SUSPENSION HAS STARTED SHAKING IN A WILD, UNCONTROLLABLE MANNER, FORCING ME TO NEARLY BRING MY VEHICLE TO A STOP. THE SITUATION SEEMS TO BE INITIATED BY HITTING BUMPS AT HIGHWAY SPEED, WHICH TRIGGERS A RUN-AWAY, VIOLENT, HARMONIC SHAKING (NOT JUST VIBRATIONS). I HAD THE TIRES REBALANCED AND ALIGNMENT CHECKED, BUT THE SAME THING HAPPENED'THIS EXTREME SHAKING IS DEFINITELY NOT A TIRE ISSUE. I'M NOT ONLY CONCERNED FOR MY SAFETY; BUT IF THIS CONTINUES, THE VIOLENT NATURE OF THIS SHAKING WILL MOST CERTAINLY DAMAGE OTHER COMPONENTS OF THE SUSPENSION OR STEERING.
STEERINGMarch 31, 2021
EXPERIANCED A DEATH WOBBLE AT 50MPH ON I-25 WHICH CAUSED 100% LOSS OF CONTROL OF STEERING ALMOST HITTING CENTER BARRIER. TOOK TO AUTONATION BROADWAY (LITTLETON CO), WHILE DRIVING TO DEALERSHIP EXPERIENCED A DEATHWOBBLE AT 40-45 MPH. DEALERSHIP HAS HAD VEHICLE FOR ALMOST 3 MONTHS, NO LOANER OR OTHER HELP HAS BEEN PROVIDED. WARRANTY HAS EXPIRED SINCE IT HAS BEEN AT DEALERSHIP AND I'VE MADE 3 PAYMENTS (WILL BE 4 PAYMENTS IN 2 WEEKS). VEHICLE IS NOT FIXED, HOWEVER ON THE NHTSA RECALL CHECK IT SHOWS THE RECALL IS CLOSED AND THERE ARE NO OPEN RECALLS.
STEERING,UNKNOWN OR OTHERMarch 31, 2021
JEEP WENT INTO AUTONATION BROADWAY IN LITTLETON COLORADO ON JANUARY 8TH 2021. THE VEHICLE HAS BEEN THERE UNREPAIRED SINCE DUE TO A RECALL FOR A DEATH WOBBLE WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON HIGHWAY CAUSING ME TO ALMOST HIT THE CENTER JERSEY BARRIER.. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS THE RECALL HAS BEEN COMPLETED AND THERE ARE NO OPEN RECALLS. FCA ALSO STATES THAT THIS IS NOT A SAFETY ISSUE BUT WILL NOT SAY OR PUT IN WRITING THAT THE VEHICLE IS SAFE TO DRIVE.
STEERING,SUSPENSION,WHEELSMarch 26, 2021
WHEN DRIVING VEHICLE AT 65-70 MPH IT STARTS SHACKING IF YOU HIT A POT HOLE OR A CRACK ON THE ROAD AND IT CONTINUES TO SHACK FOR ABOUT 5-6 MINS.
STEERINGMarch 22, 2021
EXPERIENCED THE 'DEATH WOBBLE' ON 03/20/2021.
STEERINGMarch 22, 2021
STEERING LOCKED UP MOMENTARILY AT 62 MPH DURING COLD WEATHER ( 38 DEGREES ) DRIVING.
STEERING,SUSPENSIONMarch 16, 2021
CAR HAS BEEN IN SHOP MULTIPLE TIMES WITH MULTIPLE PARTS REPLACEMENTS TO CORRECT JEEP DEATH WOBBLE. STEERING WHEEL SHAKES VIOLENTLY AND DRIVER LOSES CONTROL OF STEERING WHEN CAR HITS BUMPS GOING OVER 55 MPH. REPLACEMENT OF STEERING DAMPNER AND TRACK BAR HAVE ONLY BEEN TEMPORARY FIXES AND THEN PROBLEM STARTS ALL OVER AGAIN. THE PROBLEM IS PARTICULARLY BAD IF YOU HIS A BUMP WHEN THERE IS SLIGHT CURVE IN THE ROAD. ALL SERVICE DOCUMENTATION IS UPLOADED BELOW. STEERING DAMPNER AND TIRE ROD HAVE BEEN REPLACED THREE TIMES SINCE 2019 AND IT IS CURRENTLY NOT WORKING AGAIN.
POWER TRAINMarch 14, 2021
MY JEEP HAS A CLUTCH BURNING SMELL. THEY RECALLED IT LAST YEAR AND SAID PROBLEM FIXED. STILL HAVE BURNING CLUTCH SMELL AND NOW ANOTHER RECALL FOR THE SAME PROBLEM
POWER TRAIN,STRUCTURE,ENGINEMarch 13, 2021
WAS DRIVING ON THE FREEWAY WITH MY WIFE AND FIVE YR OLD SON WHEN WE HEARD A LOUD POP UNDERNEATH OUR 2018 JEEP WRANGLER AND INSTANTLY SAW A TRAIL OF SMOKE BEHIND US. WE IMMEDIATELY PULLED OVER TO FIND TRANSMISSION GUILD GUSHING FROM UNDERNEATH WITH TONS OF SMOKE AS WELL. WE WERE HOPING THE SMOKE WAS PROBABLY JUST FROM FLUID ON THE MANIFOLD BUT WE SMALL FLASHES OF FIRE STARTING AT THE TRANSMISSION AND CLUTCH AREA. I QUICKLY GRABBED MY SON SITTING IN BACK AND WE JUMPED OVER THE CONCRETE BARRIER ON THE SIDE AND RAN AWAY FROM THE JEEP AS IT QUICKLY BECAME ENGULFED. IT STILL HAD THE TEMP TAGS HAVING ONLY HAD IT THREE WEEKS. IT WAS A 2018 WITH 15K MILES.
STEERINGMarch 11, 2021
IN COLDER TEMPS, AT HIGHWAY SPEEDS, STEERING BECOMES EXTREMELY DIFFICULT. TOOK THIS TO FCA DEALER AND THEY WERE 'UNABLE TO RECREATE'... BASICALLY DIDN'T FIND RECALL, SO WON'T ATTEMPT TO FIX. THE POWER STEERING GOES OUT UNPREDICTABLY, THEN RE-ENGAGES UNPREDICTABLY. THIS IS GOING TO LEAD TO SOMEONE OVER-CORRECTING AT A HIGH SPEED.
VISIBILITY/WIPERMarch 11, 2021
DUE TO KNOWN FACTORY DEFECT OF POORLY SOLDERED REAR WINDOW DEFROSTER CABLE, THE BARELY SOLDERED END OF THAT CABLE STARTED PRODUCE A SMOKE WHEN TURNED THE DEFROSTER ON, AND FEW SECONDS LATER THE REAR TAILGATE WINDOW GLASS EXPLODED, SHATTERED IN PIECES WHILE DRIVING ON A FREEWAY.
STEERINGMarch 10, 2021
STEERING WHEEL SHAKES BACK AND FORTH AT SPEEDS BETWEEN 35 MPH TO 80 MPH AFTER HITTING A ROUGH SPOT OR WASHBOARD IN THE ROAD. AT HIGHWAY SPEED IT HAPPENS MOSTLY WHEN HITTING BRIDGE EXPANSION JOINTS
STEERING,UNKNOWN OR OTHERMarch 10, 2021
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
STEERING,POWER TRAIN,ELECTRICAL SYSTEMMarch 9, 2021
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
STEERING,SUSPENSION,UNKNOWN OR OTHERMarch 7, 2021
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
UNKNOWN OR OTHER,VISIBILITY/WIPERMarch 4, 2021
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGMarch 4, 2021
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
POWER TRAINMarch 3, 2021
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 25-35 MPH, THE VEHICLE SEIZED AND STOPPED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
STEERING,SUSPENSIONMarch 3, 2021
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
POWER TRAINMarch 1, 2021
I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 1, 2021
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
STEERINGFebruary 26, 2021
2018 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN SHAKING, VIBRATING AND RATTLING. *LD THE CONSUMER STATED THE SERVICE TECHNICIAN ADVISED THE STEERING DAMPNER FAILED AND NEEDED TO REPLACED. THE TECHNICIAN ALSO STATED, THERE WAS A RECALL PERTAINING TO THE FAILURE BUT, THE VEHICLE'S MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE DASH AND GAUGES' LIGHTS WERE BOUNCING AND FLICKERING. THE WIRING HAD BEEN DAMAGED AND THE DEALER WOULD NOT ASSUME RESPONSIBILITY. *JS
ELECTRICAL SYSTEM,UNKNOWN OR OTHERFebruary 26, 2021
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
STRUCTUREFebruary 26, 2021
MY 2018 JEEP WRANGLER WAS PURCHASED IN JULY 2019 AND THE FIRST WEEK OF OWNING I NOTICED THAT THE BOTTOM OF THE JEEP'S FRAME APPEARED TO BE RUSTY. FIRST OWNER, HAD NOT BEEN THROUGH A MICHIGAN WINTER... YET. RECENTLY THE JEEP STARTED HAVING ISSUES WITH LEAKING COOLANT AND ONCE I GOT UNDER THE VEHICLE, I WAS IN COMPLETE SHOCK WITH THE APPEARANCE OF THE FRAME. IT STILL IS RUSTY BUT THE ENTIRE FRAME LOOKED LIKE A 6TH GRADE ASPIRING ENGINEER DESIGNED THE VEHICLE AND USED PARTS FROM GRANDPAS GARAGE TO CONSTRUCT THE FRAME. THERE HAS GOT TO BE A SERIOUS ISSUE WITH THE FRAME OF 2018 JEEP WRANGLERS.
STEERING,STRUCTURE,LANE DEPARTUREFebruary 26, 2021
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
STEERINGFebruary 25, 2021
VEHICLES HAS EXCESSIVE PLAY IN THE STEERING WHEEL WHICH MAKES STAYING/DRIVING IN THE LANE DIFFICULT ON HIGHWAYS AND INCREDIBLY DIFFICULT ON SIDE ROADS. DEALER HAS REPLACED THE STEERING GEARBOX AND NOW SAYS IT DRIVES AS IT SOHULD. TAKEN VEHICLE TO OTHER SHOPS AND WAS TOLD THAT WHILE MOVING THE STEERING WHEEL BACK AND FORTH THE DRAG LINK MOVES IMMEDIATLY BUT THE TIE ROD DOES NOT WHICH CONTRIBUTES TO THE EXCESSIVE PLAY FELT IN THE STEERING WHEEL. ALSO THE GEARBOX MOVES AWAY FROM THE VEHICLE FRAME WHICH EXASPERATES THE PROBLEM EVEN MORE.
STEERINGFebruary 17, 2021
STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY AFTER HITTING SMALL BUMP ON HIGHWAY GOING 70 MPH. WEATHER WAS BELOW FREEZING. HAD TO PULL OVER TO SHOULDER AND SLOW DOWN IN ORDER TO STOP THE SHAKING.
STEERING,SUSPENSION,UNKNOWN OR OTHERFebruary 17, 2021
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
STEERINGFebruary 16, 2021
WHEN TEMPS NEAR FREEZING AND THE VEHICLE IS COLD WHEN DRIVING AROUND 55 AND ROUNDING A CURVE THE STEERING WILL LOCK UP JUST AFTER 10 DEGREE OF WHEEL MOVEMENT. THE POWER STEERING LOCKS UP LIKE YOU HIT A MAXIMUM LIMIT AND THEN RELEASES.. HAPPENS ABOUT 2 TO 3 TIMES THEN GOES AWAY FOR THE REST OF YOUR DRIVE. DOES NOT HAPPEN WHEN WARM. IT HAS HAPPENED EVER SINCE THE DAY I BOUGHT IT.
POWER TRAINFebruary 16, 2021
MY JEEP WRANGLER HAS HAD A STICKY TRANSMISSION SINCE I INITIALLY PURCHASED IT AND THE DEALERSHIP HAS BEEN GIVING ME THE RUN AROUND SINCE. THE TRANSMISSION HESITATES TO TRANSITION BETWEEN GEARS WHILE ACCELERATING AND EVEN MAKES A LOUD HIGH IDLING NOISE WHILE ACCELERATING AS IF IT DOESN'T WANT TO ACCELERATE. I'VE BEEN TO THE DEALERSHIP 4 TIMES TO BE SERVICED FOR THE SAME ISSUE AND THEY HAVENT FIXED IT AND NOW KEEPS SAYING THERE'S NOTHING WRONG. I RENTED THE SAME MODEL JEEP FOR TWO WEEKS BEFORE BUYING THIS ONE SO I KNOW EXACTLY HOW IT SHOULD DRIVE. PLEASE HELP ME AND INVESTIGATE. I PAID TOO MUCH FOR MY JEEP TO HAVE MY EXPERIENCE RUINED BY A BAD TRANSMISSION.
STEERINGFebruary 13, 2021
STEERING WHEEL STIFFENS WHEN TAKING CURVES IN HIGHWAY AND REQUIRES EXCESSIVE FORCE TO UNLOCK BEFORE HITTING SOMETHING'THIS HAS BEEN HAPPENED FREQUENTLY AND REQUIRES MORE FORCE EACH TIME.
STEERING,ELECTRICAL SYSTEMFebruary 12, 2021
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
VISIBILITY/WIPERFebruary 10, 2021
DEFROST IS AWFUL EVERYWHERE EXCEPT IN MIDDLE. WHY WOULD DEFROST RUN ACROSS ENTIRE FRONT DASH, AND NOT BLOW OUT AIR ANYWHERE EXCEPT IN CENTER!! IT'S FOR LOOKS MY DEALERSHIP TOLD ME. VERY DANGEROUS, 6-8 INCHES ON DRIVER AND PASSENGER SIDE NO AIR BLOWS OUT. IN SNOWY OR ICY CONDITIONS DEFROST DOES NOT WORK, CANNOT SEE UNLESS YOU PULL OVER AND SCRAPE IT!!
STEERINGFebruary 8, 2021
THE STEERING WHEEL LOCKS UP WHILE DRIVING. THIS ESPECIALLY HAPPENS IN COLD WEATHER. THE STEERING WHEEL IS EITHER DIFFICULT TO TURN / SLOW TO RESPOND TO TURNING, OR, ON ONE OCCASION (FEB 7, 2021), IT LOCKED UP COMPLETELY WHILE DRIVING ON THE HIGHWAY. I WAS TRYING TO FOLLOW A CURVE IN THE ROAD AND THE VEHICLE DID NOT RESPOND. I HAD TO STOP THE CAR TO GET THE WHEEL TO UNLOCK. THIS ISSUE HAS BEEN GOING ON FOR THE LAST MONTH, AND CULMINATED IN THE VERY ALARMING EPISODE ON FEB 7. AFTER GOOGLING THIS ISSUE, I'M AWARE THAT IT IS A VERY COMMON PROBLEM IN JEEP WRANGLERS (LIKE MINE) PURCHASED IN LATE 2017 THROUGH EARLY 2018. I PURCHASED MY JEEP IN FEB, 2018. I'VE NOTIFIED CHRYSLER AND MY DEALERSHIP. MY DEALERSHIP INFORMS ME THAT IT IS LIKELY THE GEARBOX, BUT THEY ARE ON A 3 WEEK BACK ORDER. I'M AFRAID TO DRIVE MY VEHICLE, BUT AM TAKING IT TO MY DEALERSHIP TOMORROW (FEB 9) TO BE DIAGNOSED, AND HOPE TO ARRIVE THERE SAFELY.
STEERINGFebruary 5, 2021
WHILE PULLING OUT OF A GAS STATION IN A RIGHT HAND TURN TO ENTER A HIGHWAY, THE STEERING WHEEL LOCKED IN PLACE IN THE RIGHT TURN AND I WAS UNABLE TO TURN BACK TO THE LEFT AND CONTINUED IN THE RIGHT HAND TURN INTO THE BARRICADES. IT WAS PHYSICALLY LOCKED.
UNKNOWN OR OTHERFebruary 4, 2021
PICK UP NEW 2018 JEEP WRANGLER SAHARA UNLIMITED 04-23-18 ISSUE #1 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL HAVE SERIOUS ISSUES 03-06-20; REPLACED 03-12-20. ISSUE #2 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL SAME ISSUES 05-08-20; REPLACED 06-11-20. ISSUE #3 SAME ISSUES AND REBOOTS MULTI TIMES WHILE DRIVING, REPLACED 01-08-21. ISSUE #4 SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, ORDERED NEW RADIO 01-29-21. WAITING ON NEW REPLACEMENT AGAIN. ALL THESE ISSUES WERE NOTICED WHILE DRIVING ON ALL KINDS OF ROADS. MAKE MULTI PICS AND VIDEOS
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFebruary 4, 2021
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
STEERINGFebruary 3, 2021
FOR SOME REASON WHEN DRIVING OVER 60MPH AND UNDER 40 DEGREES OUTSIDE, THE STEERING WHEEL STICKS OR BECOMES VERY STIFF WHEN ATTEMPTING TO TURNING RIGHT DURING A CURVE IN THE ROAD OR WHEN CHANGING LANES. THE DANGER IS THAT IT WILL THEN SUDDENLY UN-STICK AND CAUSE THE VEHICLE TO SWERVE TO THE RIGHT. THE FIRST TIME IT HAPPENED WAS IN 2018. THERE WAS A DEALER SOFTWARE PROGRAMING UPDATE THAT WAS PERFORMED HOWEVER EACH WINTER WHEN THE TEMPERATURE DROPS BELOW 40 THE ISSUE STILL OCCURS.
STEERINGFebruary 3, 2021
LOSE OF STABLE STEERING WHEN ROAD IRREGULARITY IS PASTED OVER AT ANY SPEED ABOVE 50 MPH. HAVING TO COMPLETELY STOP VEHICLE TO RECOVER STEERING.
ELECTRICAL SYSTEMJanuary 30, 2021
I KEEP HAVING PROBLEMS WITH MY 2018 JEEP WRANGLER AND MY CHECK ENGINE LIGHT CAME ON THEN WENT AWAY SO TODAY 30JAN2021 I CHECKED MY SYSTEM WITH A OBD SCANNER AND IT POPPED UP THE CODE U0140 LOST COMMUNICATION WITH THE BODY CONTROL MODULE.
STEERINGJanuary 29, 2021
JEEP WRANGLER JL UNLIMITED SPORT S WITH DEATH WOBBLE HAD STEERING STABILIZER ADDED UNDER RECALL TO FIX THE ISSUE. AFTER 30000 MILES THE DEATH WOBBLE HAS RETURNED UNDER 45 DEGREES FAHRENHEIT AFTER HITTING A POTHOLE, TRAIN TRACKS, OR OTHER OBJECT.
STEERING,SUSPENSIONJanuary 29, 2021
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
STEERINGJanuary 25, 2021
THE POWER STEERING WILL LOCK UP AT HIGHWAY SPEEDS USUALLY OVER 30 MPH AND WILL COME BACK ON WHEN THE SPEED GOES BELOW 30MPH. THIS IS A MAJOR SAFETY ISSUE AS IT IS VERY DIFFICULT TO TURN WHEN THE POWER STEERING GOES OUT. ALSO, WHEN IT RANDOMLY COMES BACK ON THE VEHICLE WILL OVERCORRECT DUE TO THE POWER STEERING COMING BACK ON. I HAVE TAKEN IT IN TO TWO DEALERSHIPS AND THEY HAVE YET TO FIX THIS ISSUE.
UNKNOWN OR OTHERJanuary 25, 2021
I HAVE A 2018 JEEP WRANGLER UNLIMITED SPORT AND A COUPLE MONTHS AGO I HAD AN ERROR MESSAGE POP UP SAYING SERVICE SHIFTER NOT EVEN A WEEK LATER MY JEEP STARTED FLASHING LIGHTS INSIDE AS WELL AS THE ENGINE START STOP WARNING CAME UP AND THE CHECK ENGINE LIGHT CAME ON. EVERYTHING THEN WENT AWAY FOR A LITTLE BIT AND THEN IT STARTED TO COME BACK BUT NOW THE CHECK ENGINE LIGHT IS ON AND IS STAYING ON THIS TIME.
STEERINGJanuary 25, 2021
MY JEEP STEERING IS LOCKING WHEN I TURN LEFT OR SLIGHTLY TAKE A LEFT CURVE ON THE HIGHWAY, ALMOST CAUSE ME TO CRASH ON A BRIDGE, STEERING LOOKS AND ALL OF A SUDDEN IT COMES BACK WHEN YOU TURN HARDER, TOOK IT TO THE DEALER TODAY AND THEY 'COULDN'T MAKE IT DO THAT' OF COURSE AROUND THE PARKING LOT FOR 5 MINUTES ISN'T GOING TO DO IT, NOW THEY WANT ME TO PAY A DIAGNOSTIC AND DRIVE BACK HOME,
STEERING,SUSPENSIONJanuary 23, 2021
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
POWER TRAIN,ELECTRICAL SYSTEMJanuary 16, 2021
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
POWER TRAINJanuary 11, 2021
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT WHO OWNED 2018 JEEP WRANGLER. THE CONTACT STATED AFTER THE CLIENT PURCHASED THE VEHICLE AND DROVE OFF THE LOT, WHEN HE SAW SMOKE EXITING THE HOOD. THE CLIENT WAS ABLE TO PARK SAFELY ON THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CLIENT ALSO STATED HE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND POLICE FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE AND WAS DEEMED TOTAL LOSS FROM THE INSURANCE COMPANY. THE CLIENT DID NOT HAVE ANY INJURIES. THE CLIENT INFORMED THE DEALER REGARDING TO THE FAILURE. THE CONTACT STATED UPON INVESTIGATION, THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V124000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,033.
STEERING,SUSPENSION,WHEELSJanuary 9, 2021
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
STEERING,SUSPENSIONJanuary 8, 2021
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS HIGH SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY WITHOUT WARNING AFTER GOING OVER A BUMP IN THE ROADWAY. THE CONTACT TOOK THE VEHICLE TO GLENDALE DODGE CHRYSLER JEEP (900 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS ACKNOWLEDGED THAT THE DEALER WAS FAMILIAR WITH THE DEATH WOBBLE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS FAMILIAR AND THAT ENGINEERS WERE WORKING ON A REMEDY TO REPLACE THE POWER STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
STEERING,SUSPENSIONJanuary 7, 2021
VEHICLE LOOSES STEERING CONTROL WHEN ENCOUNTERING SMALL BUMPS AT MEDIUM SPEEDS. VEHICLE HAS BEEN "FIXED" BY AUTHORIZED DEALERSHIP UNDER FCA WARRANTY, AND CRITICAL SAFETY DEFECT CONTINUES. DRIVER LOSES ABILITY TO CONTROL AND STEER THE VEHICLE WHEN THIS HAPPENS
STEERINGJanuary 6, 2021
ON HUNDREDS OF OCCASIONS THE LAST THREE YEARS OF OWNERSHIP, I HAVE HAD SERIOUS STEERING PROBLEMS WITH DEATH WOBBLE, STEERING WANDER, AND LOCKED-UP STEERING. DEALERS HAVE PERFORMED WARRANTY WORK ON THE TRACK BAR AND STEERING STABILIZER IN THE PAST. HOWEVER, THESE REMEDIES HAVE NOT CORRECTED MY ISSUES. JEEP HAS ANNOUNCED A SERVICE BULLETIN OF THE STEERING BOX, BUT HAS NOT ISSUED A RECALL FOR THE PART. I'M PERSUADED THAT THIS PART IS RESPONSIBLE FOR HUNDREDS OF COUNTS OF THIS ISSUE. THE PART HAS BEEN SILENTLY USED IN NEWER PRODUCTION JEEPS, BUT FOR THOSE OF US THAT HAVE THE FIRST MODEL YEAR (AND OVER BASIC WARRANTY MILEAGE) ARE LEFT WITH THIS BURDEN. I PERSISTENTLY HAVE LOCKED-UP STEERING, MORE OFTEN PRONE IN A COLDER CLIMATE, AND HAVE HAD HUNDREDS OF NEAR-DEATH EXPERIENCES FROM THIS ISSUE. THE STEERING WHEEL IS DIFFICULT TO TURN AND AT HIGHWAY SPEEDS THE VEHICLE IS UNABLE TO BE TURNED. WITH ENOUGH FORCE AND SIGNIFICANT BRAKING I AM ABLE TO FREE THE STEERING FROM CENTER INTO THE DIRECTION OF TRAVEL. MANY TIMES THE VEHICLE PERFORMS AN OVER CORRECTION AFTER BECOMING UNSTUCK. I PERSONALLY FEEL DEATHLY AFRAID OF MY JEEP AND HAVE RECENTLY CANCELLED UPCOMING TRIPS INTO COLORADO'S MOUNTAINS BECAUSE I HAVE HAD EXPERIENCES ON THE MOUNTAIN PASSES THIS WINTER THAT HAVE BEEN TOO TERRIFYING. I'M READY TO SELL MY JEEP, BUT KNOWING OF ITS PROBLEM, I'D BE DEVASTATED TO FIND OUT MY VEHICLE KILLED THE NEXT OWNER. IT'S ABSURD THAT MYSELF AND MUCH OF THE JEEP WRANGLER COMMUNITY HAVE HAD TO RELY SOLELY ON THE AFTERMARKET INDUSTRY TO REPLACE STOCK COMPONENTS IN ORDER TO FEEL COMFORTABLE OPERATING OUR VEHICLES - JEEP SHOULD BE FULLY RESPONSIBLE FOR THEIR FAILED ENGINEERING. FOR CONTEXT, I HAVE UPGRADED THE TRACK BAR, DRAG LINK, TIE ROD AND OTHERS TO INDUSTRY-BEST COMPONENTS IN AN ATTEMPT TO ADDRESS THESE ISSUES AFTER JEEP'S WARRANTY REPLACEMENTS COULDN'T. JEEP MUST FIX THESE STEERING ISSUES!
STEERINGJanuary 2, 2021
THIS JEEP WRANGLER UNLIMITED RUBICON WAS PURCHASED USED WITH 26000 MILES. ON THE TEST DRIVE IT SEEMED OK HOWEVER, ON THE DRIVE HOME AFTER PURCHAST (ABOUT 90 MILES) I NOTICED THAT THE STEERING WANDERED. AT TIMES IT WAS DIFFICULT TO KEEP IN THE CORRECT LANE ON THE INTERSTATE WITHOUT VERY CLOSE ATTENTION AND CONSTANT CORRECTION. VERY IRRITATING AND TIREING. THINKING IT WAS MAYBE WIND, (I TRADED A 2013 JEEP UNLIMITED RUBICON) I LATER DROVE IT ON A DAY WITH NO WIND. IT DID THE SAME WANDERING. THERE IS SOMETHING UNUSUAL ABOUT THE STEERING OF THIS VEHICLE.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTIONDecember 31, 2020
WHEN THE VEHICLE IS IN REVERSE, WHETHER STATIONARY OR MOVING, SOMETIMES THE PARKING ASSIST GRID LINES DO NOT SHOW UP AT ALL ON THE SCREEN THAT YOU ARE LOOKING AT WHICH ARE SUPPOSED TO HELP YOU WHEN YOU ARE BACKING THE VEHICLE UP. THE GRID LINES LET YOU KNOW HOW FAR TO KEEP BACKING UP, IF YOU ARE GOING STRAIGHT OR AT AN ANGLE, LET YOU KNOW WHEN YOU SHOULD STOP BACKING UP, ETC. THIS MEANS YOU ARE NOT EXACTLY SURE WHEN YOU SHOULD STOP & SOMETIMES YOU HIT THE CURB BEHIND YOU WITH YOUR WHEELS OR IN MY CASE, I HIT OUR BACKYARD FENCE. I ALSO COULDN'T TELL THAT I WAS AS CLOSE TO A PARKED CAR AS I WAS OR THAT I DID NOT PULL INTO A PARKING SPACE STRAIGHT. I'VE EMAILED JEEP SEVERAL TIMES OVER THE PAST 2 YEARS & JOINED SEVERAL ONLINE BLOG GROUPS & JEEP KEEPS TELLING US JEEP OWNERS THEY WILL BE PUTTING OUT A UCONNECT UPGRADE WHICH SHOULD FIX IT BUT WE'VE BEEN WAITING OVER 2 YEARS NOW & NOTHING HAS HAPPENED.
STEERINGDecember 29, 2020
VEHICLE STEERING LICKINGS UP WHILE DRIVING ABOVE 30MPH PARTICULARLY IN COLDER WEATHER CONDITIONS. WHILE DRIVING STEERING LOCKS AND HAS ALREADY NEARLY CAUSES A HEAD ON COLLISION AND INTO A DITCH.
STEERINGDecember 26, 2020
STEERING BECOMES VERY TIGHT AND SEEMS TO LOCK UP WHEN ATTEMPTING TO TURN LEFT WHILE DRIVING. THEN WHEN IT RELEASES IT CAUSES THE CAR TO OVER STEER SOMETIMES INTO ON COMING TRAFFIC. THIS HAPPENS BOTH OF LOCAL ROADS AND HIGHWAYS.
STEERINGDecember 23, 2020
DRIVING ON THE FREEWAY AT 75MPH AND WENT OVER A BRIDGE. THE JEEP STARTED TO SHAKE UNCONTROLLABLY. HAD TO SLOW DOWN TO GET IT TO STOP SHAKING
STEERING,POWER TRAINDecember 22, 2020
WHILE DRIVING ON HIGHWAY THE STEERING WHEEL BECAME STIFF FOR ABOUT A COUPLE OF SECONDS,WHEN IT GOT BACK TO NORMAL IT CORRECTED INTO INCOMING TRAFFIC, I NEARLY HIT INCOMING TRAFFIC,IT WAS PRETTY SCARY CAUSE THE STEERING WAS VERY HARD AND STIFF , I WAS TRYING TO CORRECT THE VEHICLE CAUSE IT WAS MOVING TOWARDS THE LEFT EVEN THOUGH I WAS TRYING TO CORRECT IT TO THE RIGHT, WHEN IT LOOSENED UP IT JERKED HARD TO THE LEFT TO INCOMING TRAFFIC,THANKFULLY THERE WAS NO INCOMING TRAFFIC AT THE TIME, ALSO I NOTICED THAT WHEN I PUT THE TRANSMISSION IN GEAR THERE'S NO MOVEMENT, IT ACTS LIKE IT'S IN NEUTRAL, I HAVE TO PUT IT BACK IN PARK AND RESHIFT
VISIBILITY/WIPERDecember 18, 2020
THE WINDSHIELD DEFROSTER ONLY DEFROSTS AND CLEARS FOG AND ICE ON THE MIDDLE THIRD OF THE WINDSHIELD, LEAVING THE SIDE TWO THIRDS OBSTRUCTED. THIS ALSO PREVENTS THE WILERS FROM BEING WARMED AND BEING ABLE TO CLEAR SNOW AND ICE FROM THE EXTERIOR OF THE WINDSHIELD. I HAVE EXPERIENCED THIS WHILE DRIVING ALSO WHICH MADE ME PULL OVER AND WAIT FOR THE MIDDLE TO THAW OUT AGAIN SO I CAN SEE.
SUSPENSIONDecember 17, 2020
WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS AND HIT A BUMP OR ANY SORT OF UNEVEN TERRAIN THE VEHICLE SHAKES VIOLENTLY AND UNCONTROLLABLY. IT LITERALLY FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. HAVE TO COME TO ALMOST A COMPLETE STOP TO STOP THE SHAKING. DURING THE SHAKING CONTROL OF THE VEHICLE IS LOST. I HAVE BEEN TO JEEP SERVICE CENTERS 3 SEPERATE OCCASIONS WITH THIS SAME PROBLEM. THEY TELL ME IT'S THE STEERING DAMPER AND IT'S FIXED AND THEN IT HAPPENS AGAIN WITH NO WARNING.
STEERINGDecember 17, 2020
I FEEL VERY UNSAFE TRYING TO KEEP MY JEEP GOING DOWN THE ROAD IN A STRAIGHT LINE. THE STEERING RANDOMLY AND OFTEN WANTS TO JUST TAKE OFF TO EITHER SIDE OR THE OTHER ON PERFECTLY SMOOTH ROADS AND GENERALLY 'WANDERS' FOR NO REASON. I PRETTY MUCH DREAD IT WHEN I NEED TO DRIVE IT NOW. IT'S BASICALLY A FIGHT.
STEERINGDecember 17, 2020
VEHICLES STEERING GETS A FLIGHTY/WANDERING FEELING AS SPEED INCREASES 40+ MPH, ESPECIALLY ON SECONDARY ROADS. WHEN DRIVING AROUND CURVES OR OVER ANY ABNORMALITY IN THE ROAD THE JEEP WILL WANDER OUT OF ITS LANE AND THEN THE PLAY IN THE STEERING MAKES IT DIFFICULT TO GET IT BACK IN A CONTROLLED MANNER. THE CONSTANT WANDERING REQUIRES CONSTANT INPUT FROM THE OPERATOR TO KEEP THE VEHICLE CENTERED. JEEP KNOWS THAT THERE IS AN ISSUE WITH THE STEERING BOXES IN THE 2018-2010 JL' AND JT'S, AND HAS ISSUED A TSB IN REFERENCE TO THIS, BUT GETTING THEM TO REPLACE THE STEERING BOX IS A HUGE HASSLE AS IT SEEMS MOST DEALERSHIPS ARE DEBUNKING THIS TSB.
ELECTRICAL SYSTEMDecember 15, 2020
I HAVE A PUSH TO START 2018 JEEP. THE OTHER DAY MY CAR WOULDN'T START, BATTERY DIED ON IT. IT WAS FIXED BUT THEN THE AC/HEAT UNIT WON'T TURN ON AT ALL. WHILE LOOKING FOR SOLUTIONS I SAW THIS ISSUE WAS VERY COMMON IN 2018+ MODELS AND WAS WONDERING WHY THERE ISN'T RECALL ON THIS IF IT'S A ELECTRICAL ISSUE WITHIN THE VEHICLE.
STEERINGDecember 14, 2020
SO TODAY IT'S A LITTLE ON THE COLD SIDE. I JUMPED INTO THE JEEP AND ONTO THE HIGHWAY AND GET UP TO 60MPH. THE CAR IN FRONT OF ME DECIDES TO PRETTY MUCH STOP IN MY LANE. VERY LITTLE TIME TO REACT, I TRY TO TURN INTO THE LANE TO MY RIGHT AND THE STEERING FEELS REALLY STIFF LIKE THE TIRE IS AGAINST SOMETHING THEN SUDDENLY THERE IS NO RESISTANCE CAUSING ME TO OVERCORRECT AND NEARLY LOSE CONTROL OF THE JEEP. SITTING ON THE SIDE OF THE ROAD, THE STEERING FEELS NORMAL. I SPEED BACK UP AND AS I GET UP TO AROUND 50-60MPH THE STEERING SUDDENLY FEELS VERY TIGHT AGAIN, NOT WANTING TO TURN MORE THAN 15-20 DEGREES, THEN IT GOES AWAY AND A BIT FURTHER DOWN THE ROAD IT SUDDENLY COMES BACK. I THINK LITEBRITE HAD A VIDEO OF THIS A WHILE BACK. I'VE NEVER HAD ANY STEERING ISSUES WITH MY JL. IT DRIVES ABSOLUTELY GREAT BUT I HAVE TO SAY THIS IS TERRIFYING BECAUSE IT FELT LIKE SOMEONE WAS HOLDING THE STEERING WHEEL TO PREVENT ME FROM TURNING AND THEN SUDDENLY JUST LET GO CAUSING OVER CORRECTION.
SUSPENSIONDecember 13, 2020
WHEN THE VEHICLE HITS UNEVEN PAVEMENT OR A SMALL BUMP IT BEGINS AGGRESSIVELY AND UNCONTROLLABLY SHAKING. YOU MUST BRING THE SPEED OF THE CAR DOWN (SOMETIMES AS LOW AS 35MPH) TO REGAIN CONTROL. IT IS EXTREMELY DANGEROUS ON THE HIGHWAY. I BROUGHT THE CAR TO THE DEALERSHIP WHERE I RECEIVED A CALL THAT THE CAR WAS FIXED, UPON ARRIVING I WAS TOLD THE PART IS OUT OF STOCK FOR THE RECALL AND HAVE NOW BEEN WAITING FOR WEEKS WITH NO ETA. THE CAR IS NOT SAFE TO DRIVE AND JEEP HAS NO URGENCY TO FIX THE ISSUE.
STEERING,SUSPENSIONDecember 12, 2020
STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE HAD BEEN TO DEALERSHIP 6 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN. ISSUE CONTINUES TO HAPPEN AND AND I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING.
STEERING,VEHICLE SPEED CONTROLDecember 12, 2020
JUST GOT THIS JEEP USED FROM JEEP DEALERSHIP BACK IN JULY. I USUALLY DON'T DRIVE OVER 60 BECAUSE OF THE SPEED LIMITS AROUND HERE. BUT I JUST DID WHEN I WENT TO GO VISIT FAMILY 2 HOURS AWAY AND MY STEERING WHEEL SEEMED TO LOCK UP WHEN I WENT ANYWHERE FROM 60/70MPH. I HAD TO JERK THE STEERING WHEEL SLIGHTLY TO ONE SIDE SO I COULD DRIVE ON A BENDED PORTION OF THE ROAD. IT'S NOT LISTED AS A RECALL BUT THIS IS SERIOUSLY CONCERNING TO ME. I THOUGHT IT WAS JUST THAT ONE TIME BUT I TEST IT OUT WHEN I DROVE BACK HOME AND THE LAST 6 TIMES I WENT TO VISIT AND THE EXACT SAME THING HAPPENS EVERY TIME. MOST RECENT TIME IT HAPPENED WAS YESTERDAY AND MY UNCLE SAID TO REPORT IT.
STEERINGDecember 11, 2020
STEERING IS LOCKING UP WHILE GOING AROUND CORNER AT 65 MILE PER HR JUST STARTED AFTER NEARLY 2 YEARS AND LESS THAN 10000 MILES
STEERINGDecember 10, 2020
TOOK MY WIFE VEHICLE TO WORK SEE WHAT THIS SHAKINESS SHE EXPIRENCED. AND WHEN I TELL YOU IT HAD TO BE THEE MOST SCARIEST THING I'VE EVER EXPERIENCED. THE CAR IS CURRENTLY AT THE DEALERSHIP THEY TOLD ME IT'S A BAD STEERING STABILIZER WE WILL SEE. I WANT THIS ON THE RECORD THIS IS MY SECOND TIME FOR THIS ISSUE. I DO HAVE VIDEO PROOF UPON REQUEST.
STEERING,UNKNOWN OR OTHERDecember 9, 2020
WHILE DRIVING ON THE FREEWAY MY STEERING LOCKED UP AND I ALMOST HIT THE CONCRETE MEDIAN. IT IS HAPPING AT HIGH AND LOW SPEEDS. TAKE TO THE DEALERSHIP AND I AM ALWAYS TOLD NOTHING IS WRONG WITH THE VEHICLE.
STEERING,LANE DEPARTUREDecember 7, 2020
VEHICLE DOING DEATH WOBBLE FROM REPETITIVELY FROM SPEEDS 50 ON UP TO 70 AT TIMES LOWER. HARD TO CONTROL.
UNKNOWN OR OTHERDecember 2, 2020
SUN VISOR MOUNT BREAKS CAUSING VISOR TO HANG DOWN AND OBSCURE VIEW. HAD TO PULL OVER AND THEN HOLD VISOR WHILE IT IS HANGING DOWN TO BE ABLE TO CONTINUE DRIVING WITHOUT AN OBSCURED VIEW.
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPERDecember 1, 2020
I WAS GOING AROUND THE CORNER AND THE STEERING WHEEL LOCKED UP MAKING IT TO WHERE I HAD TO PULL HARD THE OTHER WAY JUST TO UNLOCK IT. AND WHEN I FIRST GOT THIS VEHICLE THE WINDSHIELD SHATTERED WITHIN TWO MONTHS OF OWNING THIS JEEP. AND NOW THE STEERING WHEEL IS LOCKING UP AND ALSO MY CONTROLS ARE NOT WORKING ON MY STEERING WHEEL AND THE COLUMN IN THE MIDDLE AC HEATER HEATER ALL THE CONTROLS.
SEAT BELTSNovember 29, 2020
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
SEAT BELTSNovember 29, 2020
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
SEAT BELTSNovember 29, 2020
THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.
POWER TRAIN,UNKNOWN OR OTHERNovember 28, 2020
AXLE LOCKER SYSTEM HAS FAILED, I GET A CONTINUOUS WARNING THAT IT HAS FAILED. THIS IS A PROBLEM NATION WIDE THAT I CAME TO REALIZE AS I RESEARCH IT ONLINE. IT OBVIOUSLY IS A PROBLEM THAT IS EFFECTING A LOT OF 2018. CAN YOU PLEASE LOOK INTO THIS, THANK YOU
STEERING,SUSPENSIONNovember 28, 2020
TRAVELING WEST ON I 40 IN WILMINGTON NC APPROX 70 MPH WHEN VEHICLE BEGAN TO SUDDENLY SHAKE VIOLENTLY FOR NO APPARENT REASON. MY WIFE BECAME SO SCARED AS SHE DROVE, WE HAD TO PULL OVER AND I HAD TO TAKE OVER DRIVING. SHE WILL NOT DRIVE THIS JEEP AGAIN. I'VE NEVER SEEN A VEHICLE SHAKE SO VIOLENTLY AS IF THE ENTIRE FRONT END WAS ABOUT TO FALL OUT FROM UNDER THE CAR ANY SECOND. NOT A SAFETY ISSUE, I THINK IT DEFINITELY IS A SAFETY ISSUE. 3 LANE HIGHWAY, 70 MPH, CARS ON EVERY SIDE OF YOU AND YOU HAVE TO SLAM ON BRAKES, OR THE INSTINCT IS TO SLAM ON BRAKES BECAUSE YOU DON'T KNOW IF YOU ARE ABOUT TO DIE OR NOT. PLEASE INVESTIGATE THIS FRONT END ISSUE WITH JEEP WRANGLER.
STEERING,SUSPENSIONNovember 28, 2020
MY JEEP HAS A "DEATH WOBBLE" THAT HAPPENS IN EXCESS OF 50 MILES AN HOUR IF THE JEEP HITS ROUGH ROAD, UNEVEN PAVEMENT OR GOING INTO A CURVE ON THE INTERSTATE, IT WILL BEGIN TO SHAKE SO VIOLENTLY ITS AS THOUGH THERE IS A MINI EARTHQUAKE INSIDE THE JEEP. IT IS TERRIFYING. THERE HAS BEEN A RECALL FOR THIS ISSUE, BUT AFTER TAKING MY JEEP TO TWO DIFFERENT JEEP DEALERSHIPS IN TWO DIFFERENT STATES, THEY HAVE BEEN UNABLE TO FIX THIS ISSUE. NOTE THIS IS AN ONGOING ISSUE SINCE I BOUGHT THE JEEP IN 2019, IT SEEMED TO GET BETTER AFTER I TOOK IT IN FOR THE ORIGINAL RECALL, BUT SINCE OCT 2020 HAS PROGRESSIVELY GOTTEN WORSE AFTER THE JEEP DEALERSHIP HAS WORKED ON IT. SINCE OCT 2020 AND AS OF NOV 28 2020, I HAVE TAKEN THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 3 TIMES, I WILL HAVE A 4TH UNDER MY BELT WHEN THEY RECEIVE SOME OTHER PART THEY SAY THEY JUST FOUND AND NEED TO CORRECT THIS ISSUE.
STEERINGNovember 27, 2020
WHEN GOING AROUND CORNERS AROUND 60MPH STEERING LOCKS UP AND WHEN FORCED TO TURN IT UNLOCKS AND SWERVES LEFT OR RIGHT DEPENDING ON THE CORNER. WORSE IN COLD CONDITIONS. VERY DANGEROUS IF IN TRAFFIC!
STEERINGNovember 25, 2020
WHEN THE TEMPERATURES ARE COLDER I CAN NOT STEER THE VEHICLE. DRIVING ALONG GOING AROUND A CURVE AND THE JEEP WILL NOT TURN
STEERING,ELECTRICAL SYSTEMNovember 23, 2020
WHILE DRIVING, THE BATTERY VOLTAGE LIGHT CAME ON. WE MONITORED THE VOLTAGE AND NOTED THAT IT WAS DROPPING QUICKLY FROM AROUND 11.7 TO A LOW POINT OF ABOUT 8.9. WHEN THE VOLTAGE GOT THAT LOW, MANY DIFFERENT WARNING LIGHTS CAME ON AND THE POWER STEERING WENT OUT. VEHICLE WAS IN MOTION WHEN THIS HAPPENED, ON A RESIDENTIAL STREET GOING UNDER 20 MPH. IT WAS IMMEDIATELY AFTER A TURN. CAUSE OF ISSUE IS UNKNOWN. THE DAY BEFORE, THE BATTERY VOLTAGE WARNING LIGHT HAD COME ON. I DID SOME BASIC DIAGNOSTICS AND DID NOT LOCATE AN ISSUE WITH THE BATTERY CONNECTIONS OR BATTERY ITSELF.
STEERING,SUSPENSION,UNKNOWN OR OTHERNovember 20, 2020
AT HIGHWAY SPEEDS I HIT 2 OR 3 SMALL BUMPS CONSECUTIVELY ON THE PA TURNPIKE. THE CAR STARTED TO WOBBLE AND STEERING WHEEL SHOOK UNCONTROLLABLY. THIS WAS THE SECOND TIME THIS HAD HAPPENED...COULD NOT REGAIN CONTROL, HAD TO DOWNSHIFT RAPIDLY TO DECREASE SPEED AND GET CONTROL. LUCKILY, AT THIS TIME, THERE WAS NO ONE BEHIND ME BUT THERE ARE SO MANY PLACES ALONG THE TURNPIKE WHERE YOU'RE JAMMED BETWEEN CONCRETE BARRIERS, IT COULD HAVE BEEN VERY SCARY.
STEERINGNovember 18, 2020
STEERING INTERMITTENTLY BECOMES VERY TIGHT / LOCKED AT HIGHWAY SPEEDS. THE PROBLEM SEEMS TO BE MORE COMMON IN COLD WEATHER BUT DOES HAPPEN IN SUMMER AS WELL.
STEERINGNovember 12, 2020
VEHICLE HAS LOOSE STEERING WHEN DRIVING. IT IS NOTICEABLY PRONOUNCE DURING HIGHER SPEEDS ON THE FREEWAY AT SPEEDS IN EXCESS OF 60 MPH. BUMPS AND IMPERFECTIONS IN THE ROAD MAKE THE STEERING FEEL WOBBLY AND LOOSE. DRIVER HAS TO CONTINUOUSLY INPUT STEERING CORRECTIONS WHILE DRIVING IN ORDER TO MAINTAIN A STRAIGHT LINE WHICH BECOMES EXTREMELY EXHAUSTING IN LONGER DRIVING TRIPS. ISSUE HAS BEEN EXPERIENCED SINCE FIRST PURCHASE IN APRIL OF 2020 BUT DRIVER ASSUMED IT WAS JUST NORMAL DRIVING OPERATIONS. AFTER FURTHER RESEARCH IT IS A COMMON ISSUES WITH OTHER LIKE VEHICLES.
POWER TRAINNovember 11, 2020
WITH NORMAL STREET DRIVING - DRY CONDITIONS AND GOING 30 MPH MOVING STRAIGHT THE 'SERVICE AXEL LICKING SYSTEM' WENT ON. BECAUSE OF FALSE MESSAGES THAT CLEAR THEMSELVES I TURNED THE CAR OFF AND ON AGAIN. IT DID NOT CLEAR. NOW IT SHOWED EVERY TIME I START UP MY JEEP. SEEMS THIS IS QUITE A PROBLEM IN 2018 JEEPS. ON JEEP FORUM THERE ARE OVER 100 COMPLAINTS AND THE REPAIR SHOP SAYS THE PART TO CORRECT IS BACK ORDERED FOR 6 MONTHS.
STEERING,SUSPENSIONNovember 11, 2020
UNABLE TO CONTROL STEERING AT HIGH WAY SPEED 65MPH JEEP SHOOK VIOLENTLY UNABLE TO CONTROL ! . VEHICLE ALMOST FLIPPED OVER
SUSPENSIONNovember 11, 2020
AS THE CUSTOMER WAS DRIVING IF A FORWARD DIRECTION, TRAFFIC CAME TO A VERY FAST DECREASE IN SPEED CAUSING THE DRIVER TO APPLY THE BREAKS HARDER THAN NORMAL BREAKING. THE DRIVER FELT AND HEARD A LOUD POP, FOLLOWED BY A BIG JERK AND VIOLENT SHAKING. SOMETHING APPEARED TO BE DIGGING INTO THE GROUND AS THE DRIVE CAME TO A STOP.*DT *TR
POWER TRAIN,STRUCTURE,ENGINENovember 8, 2020
I WAS DRIVING ON THE INTERSTATE HIGHWAY WHEN I HEARD A LOUD POP AND SAW AN ARC FLASH AND PULLED TO THE SIDE EMERGENCY LANE. I THEN SAW FLAMES DRIPPING FROM MY JEEP AND THE ENTIRE FRONT END OF THE JEEP WENT UP IN FLAMES AND CAUGHT FIRE.
STEERING,SUSPENSIONNovember 2, 2020
DEVELOPED SPEED WOBBLES (OR DEATH WOBBLES) WHEN DRIVING ON 95 NORTH , GOING JUST 60 MPH .THIS HAPPENED TWICE IN ABOUT 1/2 PERIOD . HADN'T HAPPENED BEFORE , BUT WAS VERY DANGEROUS . SEEMS TO BE A MORE COMMON PROBLEM THAN I THOUGHT (SEARCHING TEH INTERNET)
STEERINGOctober 29, 2020
I STARTED THE VEHICLE AND PULLED OUT OF MY DRIVE, TURNING RIGHT. NO PROBLEM UNTIL A LEFT TURN, AND I COULDN'T TURN THE STEERING WHEEL TO THE LEFT. I WAS ONLY GOING ABOUT 35 MPH WITH NO TRAFFIC ON THE ROAD OTHER THAN MYSELF, SO I HAD TIME TO MOVE THE WHEEL TO THE RIGHT AND THEN BACK TO THE LEFT AND I HIT SOME RESISTANCE AND THEN IT STARTED WORKING NORMALLY. ABOUT ONE MILE DOWN THE ROAD IT OCCURRED AGAIN. 0830 HRS, DRY ROADS, SUNNY, 34 DEGREES FAHRENHEIT. DEALER COULD NOT DUPLICATE, IT HASN'T HAPPED AGAIN.
STRUCTUREOctober 27, 2020
WATER INTRUSION IN PASSENGER COMPARTMENT - DRIVER AND PASSENGER FLOOR AREA.
STEERINGOctober 27, 2020
STARTED UP MY VEHICLE AND BEGAN TO ROLL FORWARD DOWN THE DRIVEWAY. REALIZED I COULD NOT TURN LEFT. THE STEERING WHEEL WAS TOTALLY LOCKED UP TO THE LEFT SIDE. I BRAKED AND STARTED TRYING TO TURN THE WHEEL. THEN IT LOCKED UP A SECOND TIME AS I TURNED RIGHT. THE WHEEL BECAME STUCK TO THE RIGHT. IT TOOK A LOT OF FORCE TO EVENTUALLY BREAK THE WHEEL FREE.
SUSPENSIONOctober 23, 2020
TOOK JEEP IN FOR A RECALL ON STEERING STABILIZER AND WAS CHANGED BUT STILL GETTING THE "DEATH WOBBLE" WHEN I DRIVE OR 50MPH AND HIT A BUMP IN THE ROAD
STEERINGOctober 19, 2020
THERE IS A VIOLENT SHAKING OF THE STEERING WHEEL WHICH OCCURS AT HIGHWAY SPEEDS WHEN INITIATED BY A BUMP OR POTHOLE. IT IS KNOWN AS THE DEATH WOBBLE AND HAS TRIGGERED AT LEAST ONE RECALL. THAT RECALL REPAIR WAS DONE TO MY VEHICLE BUT IT HAS NOT RESOLVED THE PROBLEM. THE JEEP IS BACK AT THE DEALERSHIP NOW AND THEY ARE TRYING TO FIGURE IT OUT AGAIN.
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)October 17, 2020
I HAVE A LEMON JEEP THAT HAS CAUSED ME MANY ACCIDENTS DUE TO THE STEERING ISSUE AND ENGINE OVERHEATING AND LEAKING OIL WHICH I ALMOST STARTED A WILDFIRE IN NORTHERN CALIFORNIA MOUNTAINS HIGHWAY 299. UNACCEPTABLE, FCA DOESNT CARE ....
STEERINGOctober 15, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE WITH A HALF INCH OF ADDITIONAL PLAY. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE VEHICLE HYDROPLANED DUE TO THE PLAY IN STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (7301 ARTESIA BLVD, BUENA PARK, CA 90621, (714) 646-7110) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10.
SEATSOctober 15, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN THE REAR PASSENGER SEAT FAILED TO RELEASE AND THE PLASTIC ADJUSTER DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ZAPPONE CHRYSLER JEEP DODGE RAM CLIFTON PARK LOCATED AT 1780 AL-9, CLIFTON PARK, NY 12065, (518) 383-2277, WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR SEAT RELEASE ASSEMBLY TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
UNKNOWN OR OTHEROctober 14, 2020
I TOOK MY JEEP IN TO HAVE IT LOOKED AT BECAUSE IT STARTED MAKING A CLICKING SOUND. THEY TOLD ME I NEEDED TO FILE AN INSURANCE CLAIM TO REPAIR THE JEEP. THE ACTUAL WORDING WAS "UPON INSPECTION FOUND IMPACT DAMAGE ON LOWER RIGHT CONTROL ARM. DROP DOWN SHACKLE BRACKET FROM FRAME HAS BROKEN AT WELD POINTS. RECOMMEND TAKING TO THE BODY SHOP FOR REPAIRS." THE SERVICE MAN TOLD ME I WOULD HAVE NOTICED WHEN I DID THIS... I HAVE NOT DONE ANY OFF ROADING RECENTLY AND HAVE CERTAINLY NOT DONE ANYTHING TO CAUSE THIS ISSUE. THEN I LOOKED AT THE ISSUE..... I ALSO HAD A PROFESSIONAL WELDER LOOK AT IT... THE WELD WAS NOT DONE CORRECTLY. THERE IS NO WELDING MARKS ON THE SECOND PART OF THE WELD.*DT*JB*DT*JB
STEERING,SUSPENSIONOctober 11, 2020
STANDARD 2018 JEEP WRANGLER, NO MODICATIONS, FACTORY TIRES, RECENTLY SERVICED WITH OIL CHANGE. DAY, DRY CONDITIONS, NO ROAD HAZARDS. WHILE DRIVING ON THE INTERSTATE AT APPROX 70 MPH, THE ASPHALT AREA AROUND AN OVERPASS IS A LITTLE HIGH, AND WHEN OUR FRONT TIRES MADE CONTACT WITH THE UNEVEN SURFACE, THE CAR IMMEDIATELY BEGAN TO VIOLENTLY SHAKE AND WOBBLE FOR OVER 45 SECONDS TO A MINUTE, AND THE STEERING WHEEL WOBBLED EXCESSIVELY WHILE I WAS TRYING TO TROUBLESHOOT THE MALFUNCTION, AND MAINTAIN CONTROL OF THE JEEP. I PROCEEDED TO SLOW FOR TO APPROX 40 MPH USING MY BRAKES LIGHTLY, AND MAINTAINING A GRIP ON THE STEERING WHEEL WHICH I COULD BARELY HOLD ONTO AND THE OSCILLATIONS, WENT AWAY. I RESUMED ACCELERATION BACK TO 65-70 MPH, AND AGAIN ENCOUNTERED SOME MORE UNEVEN PAVEMENT. THE ENTIRE EPISODE RE-OCCURED AND WAS SO VIOLENT THAT I NEEDED TO PULL OVER TO THE SIDE OF THE ROAD AND SHUTDOWN THE CAR AND VISUALLY INSPECT FOR DAMAGE. THE SHAKING WAS SO VIOLENT, I THOUGHT SOMETHING MIGHT HAVE BROKEN, OR THE TIRES WERE ABOUT TO FALL OFF. THIS CAR HAS APPROX 16,000 MILES, AND NEVER HAD ANY DAMAGE. THIS IS THE 6TH TIME THIS HAS HAPPENED.IN THE PAST TWO YEARS AND IT ONLY HAPPENS ON TARMAC TYPE SURFACES, WHILE GOING 60-75 MPH.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)October 6, 2020
WHILE IN CRUISE CONTROL MODE ON A HIGHWAY DOING SPEED OF 70 MPH WHEN COMING TO A SLIGHT BUMP IN THE ROAD ON A CURVE CAUSES THE VEHICLE TO GO INTO SEVERE SHAKING MODE, EVEN AFTER CANCELING THE CRUISE CONTROL BY EITHER BRAKING OR CANCELING MANUALLY IT CONTINUES. THE ONLY WAY IT STOPS IS IF I PULL OFF THE HIGHWAY AND STOP THE CAR COMPLETELY.
STEERING,SUSPENSIONSeptember 29, 2020
STEERING WHEEL LOOSE AND HAS A LOT OF PLAY. ALSO WHEN DRIVING ON THE HIGHWAY OVER 50 MPH AND HIT A POT HOLE OR A SMALL BUMP, VEHICLE REAR WOBBLES AND ALMOST HAVE TO COME TO A COMPLETE STOP.
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHERSeptember 27, 2020
THE WIRING GOING TO THE STEERING COLUMN KEEPS SHORTING OUT MAKING IT SO THE HORN, STEERING WHEEL ELECTRICAL BUTTONS AND LIKELY AIRBAG STOP WORKING. THE DEALER SAYS IT IS THE CLOCK SPRING. IT HAS BEEN GOING ON SINCE PURCHASED WITH 12000 MILES AND REPLACED TWICE. AT 22000 MILES THE DEALER CANNOT KEEP IT FUNCTIONAL. I'M CONCERNED THAT THE LACK OF FUNCTIONAL SAFETY EQUIPMENT COULD LEAD TO INJURY OR DEATH. THIS ALSO LEADS TO LOSS OF VALUE IF THE MANUFACTURER CANNOT PROVIDE A SOLUTION.
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESSeptember 24, 2020
WHILE DRIVING APPROXIMATELY 40 MPH THROUGH A DOUBLE CURVE ON A CITY STREET THE STEERING LOCKED UP ON MY 2018 JEEP WRANLGER. A STEERING ERROR, CHECK ENGINE LIGHT, TRACTION CONTROL AND ABS LIGHT ALL CAME ON. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THIS IS NOW THE 3RD TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALER (TWICE VIA TOW). EACH TIME, THE SCANNER HAS GIVEN THE SAME CODES YET FCA HAS RETURNED THE VEHICLE TO ME STATED ITS FIXED. THE STEERING LOCKING UP COULD HAVE RESULTED IN AN ACCIDENT HARMING MYSELF OR ANOTHER VEHICLE.
STEERINGSeptember 24, 2020
MY 2018 WRANGLER VIOLENTLY SHAKES WHEN HITTING ANY SMALL BUMP ON THE HIGHWAY TRAVELING AT 50+ MILES PER HOUR. THIS HAS OCCURRED SEVERAL TIMES AND EVERY TIME IT FORCES ME TO UNSAFELY SLOW DOWN TO WELL BELOW THE SPEED LIMIT OR PULL OFF OF THE ROAD UNTIL IT STOPS.
STEERINGSeptember 23, 2020
THE STERRING ON THIS VEHICLE IS UNCONTROLLABLE. I RESEARCH THIS ISSUES AND FOUND MANY OTHER OWNER OF THIS VEHICLE HAVE THE SAME ISSUES. I BELIEVE THIS VEHICLE HAS A RECALL ON THE STEERING BOX AND IS CURRENTLY BEING REPLACE. HOW EVER I HAVE NOT RECIVED ANY NOTICES THAT THIS IS TRUE. IM CONSERN THAT THIS ISSUES WILL EVENTUALLY CAUSE AND ACCIDENT WHICH IM TRYING TO AVOID. IVE HAD THIS ISSUES FROM THE FIRST DAY I ROLL IT OUT OF THE DEALERSHIP AND THAT WAS 3 YEARS AGO. THANK YOU
POWER TRAINSeptember 22, 2020
BOUGHT A CERTIFIED USED 2018 JEEP WRANGLER JKU WITH 41300 MILES AFTER A MONTH AND ABOUT 1200 MILES LOCKED 4X4 IN DRIVING IN MY FIELD TO CHECK MY CATTLE GOT BACK ON ROAD TOOK 4X4 OUT DROVE ABOUT A MILE HEADING HOME SMELT BURNING SMELL FROM TRANNY SMELT LIKE CLUTCH HEARD BANG MOTOR REVED UP QUIT MOVING PIECE OF CLUTCH CAME THREW TRANNY
STEERINGSeptember 21, 2020
WHILE DRIVING THE JEEP DOWN COUNTRY ROADS OR CITY HIGHWAYS THE STEERING IS ALL OVER THE PLACE. I'M CONSTANTLY CORRECTING THE STEERING TO TRY TO KEEP IT STRAIGHT DOWN THE ROAD, IT IS A WORKOUT JUST DRIVING ANYWHERE. IT IS VERY UNSAFE TO DRIVE ESPECIALLY ON NARROW COUNTRY ROADS WITH ONCOMING TRAFFIC WITH THE FEAR OF CRASHING INTO THEM! IF JEEP CANNOT FIX THIS ONGOING KNOWN PROBLEM VERY SOON THEN I WILL FOR SURE BE TRADING THIS DEATH TRAP OF A VEHICLE IN FOR SOMETHING MORE SAFE, RELIABLE, AND BUILT BETTER!
ENGINESeptember 18, 2020
BEGAN SMELLING COOLANT (SWEET SMELL), ALTHOUGH COULD NOT FIND LEAK. AT 15,600 MILES (MAY 2020), VEHICLE WAS BROUGHT TO JEEP DLR FOR SERVICE. FOUND SMALL CRACKS IN THE PLASTIC PORTION OF THE RADIATOR. NOW, AT 18,600, THE SWEET SMELL IS BACK. WILL NEED TO TAKE IT BACK IN TO JEEP DLR AGAIN.
STEERINGSeptember 16, 2020
THIS VEHICLE HAS EXCESSIVE WANDER WHEN DRIVING AT HIGHWAY SPEED 35+ MPH. THE ENTIRE TIME THE VEHICLE IS IN MOTION REQUIRES CONSTANT STEERING CORRECTION BY THE DRIVER, AND IT IS WORSE ON NARROW ROADS WITH ONCOMING TRAFFIC BECAUSE IT FEELS LIKE THE VEHICLE COULD WANDER INTO THE ONCOMING LANE. THIS HAS BEEN AT THE DEALER FOR A WARRANTY REPAIR AND A TSB WAS SUPPOSEDLY COMPLETED, BUT THE PROBLEM PERSISTS. I HAVE BEEN WITHOUT THE VEHICLE FOR WELL OVER 15 DAYS AT THIS POINT OVER 3 DIFFERENT VISITS FOR THE SAME ISSUE. THERE WAS A LOT OF PLAY OR A "DEAD SPOT" IN THE STEERING BEFORE THEY WERE ABLE TO TIGHTEN THAT UP AND IT NO LONGER HAS THIS, BUT THE CONSTANT DRIFTING FROM SIDE TO SIDE IN THE TRAFFIC LANE FEELS VERY UNSAFE AND IS QUITE FATIGUING WHEN DRIVING MORE THAN 20-30 MINUTES, AS THE DRIVER HAS TO HOLD ON TIGHTLY TO THE STEERING WHEEL AND MAKE CORRECTIONS CONSTANTLY. IT ALMOST FEELS LIKE THE VEHICLE IS DRIVING ON ICE, AND IT'S A REAL CHALLENGE TO MAINTAIN A STRAIGHT TRACK. THIS VEHICLE HAS HAD NO MODIFICATIONS OTHER THAN WHEELS AND TIRES, AND THE PROBLEM EXISTED WITH THE OEM WHEELS AND TIRES. NO SUSPENSION OR LIFT KIT, OR ANY OTHER TYPE OF MODIFICATIONS HAVE BEEN DONE ON THIS VEHICLE AND IT HAS APPROXIMATELY 20K MILES ON IT. PLEASE HELP US!
POWER TRAINSeptember 12, 2020
PRESSURE PLATE BROKE CAUSING CLUTCH TO BURN OUT IN LESS THAN A MILE DRIVE. JEEP HAS 41K MILES ON IT AND ITS CURRENTLY AT DEALERSHIP AWAITING REPAIR
STEERINGSeptember 11, 2020
SINCE PURCHASE THE STEERING WANDERS EXCESSIVELY, THIS LEADS TO DRIVER FATIGUE ON LONGER TRIPS BECAUSE I AM CONSTANTLY HAVING TO MAKE ADJUSTMENTS TO KEEP THE VEHICLE CENTERED. EVEN WITH THOSE ADJUSTMENTS WHEN ON A LONGER TURN ON THE INTERSTATE THE VEHICLE IS JUST NOT RESPONSIVE TO INPUT TO MAINTAIN A SMOOTH RADIUS TURN. I DON'T HAVE ANY SORT OF SHIMMY OR SHAKE AND I'VE HAD IT TO MY DEALER FOR INSPECTION, EVEN PAID FOR AN ALIGNMENT OUT OF POCKET BECAUSE I WAS CONCERNED. I KNOW HAVE 42K MILES ON IT AND JUST OUT OF MANUFACTURER WARRANTY AND FCA HAS ISSUED A TSB FOR REPLACING THE STEERING GEAR FOR THIS EXACT REASON HOWEVER, BECAUSE THIS ISN'T CONSIDERED A POWERTRAIN COMPONENT OR A SAFETY ISSUE I AM OUT OF LUCK. THIS ISSUE IS DESERVING OF MORE ATTENTION DUE TO THE NEAR UNCOOPERATIVE AND UNCHARACTERISTIC STEERING BEHAVIOR.
STEERINGSeptember 11, 2020
THE CURRENT WRANGLERS HAVE A SIGNIFICANT PROBLEM WITH STEERING. BECAUSE JEEP USED ALUMINUM STEERING BOX AND GEARS, AS OPPOSED TO STEEL, THERE IS AN UNACCEPTABLE AMOUNT OF "PLAY" IN THE STEERING, SPECIFICALLY ON CENTER. WHILE DRIVING AT 45MPH OR ABOVE, I CAN TURN THE WHEEL ALMOST A FULL INCH IN EITHER DIRECTION AND THE CAR DOES NOT RESPOND AT ALL. THERE OTHER DAY I WAS ON A HIGHWAY WITH UNEVEN PAVEMENT AND HAD TO SLOW DOWN SIGNIFICANTLY BECAUSE I COULD NOT CONTROL THE CAR. JEEP HAS NOW ISSUED A TSB REPLACING THE ALUMINUM BOX WITH A STEEL BOX. THE VAST MAJORITY OF PEOPLE HAVING THIS TSB PERFORMED STATE IT FIXES THE STEERING. I TOOK MY JEEP INTO MY DEALERSHIP 3 WEEKS AGO, WHILE HAVING JEEPCARES, THE NATIONAL CUSTOMER SERVICE FOR FCA, INVOLVED FROM THE START. FIRST THE DEALERSHIP TOLD ME THEY COULDN'T DO ANYTHING BECAUSE I HAD AN "AFTERMARKET" LIFT. WHEN I TOLD THEN THE LIFT WAS NOT AFTERMARKET AND IS MOPAR, THEY DEMANDED A RECEIPT TO PROVE IT. I BOUGHT THE LIFT OVER 1.5 YEARS AGO SO NO LONGER HAD A RECEIPT. THE ISSUE WAS ESCALATED UP THE CORPORATE LADDER MULTIPLE TIMES UNTIL THEY FINALLY AGREED TO REPLACE THE STEERING BOX UNDER WARRANTY. THERE HAD BEEN INSTANCES OF JEEP OWNERS COMING IN FOR THIS TSB BUT DEALERSHIPS WERE NOT REPLACING THE STEERING BOX WITH THE STEEL VERSION PER THE TSB, JUST PUTTING IN ANOTHER ALUMINUM BOX. THAT'S EXACTLY WHAT HAPPENED TO ME. THE MAIN POINT OF THIS IS THIS STEERING ABSOLUTELY NEEDS TO BE A RECALL. THE DEALERSHIPS ARE PUTTING FORTH EVERY EFFORT NOT TO DO THE WORK. AND THE PROBLEM IS SO BAD THAT FCA IS ONLY LETTING DEALERSHIPS ORDER 1 STEERING BOX PER WEEK, DUE TO THE OVERWHELMING NUMBER OF JEEPS WITH DANGEROUS STEERING AND DEMAND FOR THE PART. THERE IS MUCH MORE INFORMATION AND I CAN UPLOAD DOCUMENT IN MY POSSESSION. ANY QUESTIONS, FEEL FREE TO CALL, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURESeptember 8, 2020
WHILE MY 16-YEAR-OLD DAUGHTER AND I WERE DRIVING ON THE FL 528/BEACHLINE EXPRESSWAY THE ENTIRE CLUTCH PRESSURE PLATE ASSEMBLY EXPLODED OFF MY VEHICLE. FLUIDS DRAINED AND IGNITED. THE ENTIRE VEHICLE WAS BURNED TO ASHES. THE FULL ACCIDENT INVESTIGATION REPORT IS INCLUDED IN THE UPLOAD.
POWER TRAINSeptember 3, 2020
THE CLUTCH BROKE INTO PIECES AS I WAS DRIVING ON THE HIGHWAY. THE JEEP BARELY REACHED 50,000 MILES.
STEERINGSeptember 2, 2020
EVERY TIME I DRIVE ON THE HIGHWAY OVER 45 MPH I HAVE TO PLAY WITH THE STEERING WHEEL BACK AND FORTH AROUND 1 INCH BECAUSE IF I DON'T DO THAT MY WRANGLER PULLS TO LEFT OR RIGHT MOVING OUT THE LANE, I HAVE INFORMED THAT AT DEALERSHIP WHEN I TAKE MY WRANGLER FOR SERVICE AND THEY REPLACED THE STEERING DAMPER BACK IN SEPTEMBER 2019, BUT THE ISSUE STILL NOT FIXED. LAST WEEK I WENT TO A ROAD TRIP OF 6 HOURS DISTANCE AND IT'S VERY FRUSTRATING AND EXHAUSTING TO BE DRIVING THINKING THAT I MUST PLAY WITH THE STEERING WHEEL TO AVOID HAVING AN ACCIDENT.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESAugust 31, 2020
THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.
SUSPENSION,STRUCTUREAugust 19, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE FRAME WELDS ON THE VEHICLE WAS RUSTED THROUGHOUT THE SUBFRAME OF THE VEHICLE. ADDITIONALLY, SOME WELDS WERE NOT COMPLETED AND NOT CONNECTED TO THE JOINTS. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM DEALER (481 US-46, BUDD LAKE, NJ 07828), AND AN INSPECTED. THE MECHANIC INFORMED THE CONTACT THAT THERE WAS NO ISSUES WITH THE VEHICLE. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
POWER TRAINAugust 17, 2020
A DOING A BRAKE JOB FOUND THAT THE LEFT SIDE, FRONT AXLE WAS LEAKING. VEHICLE HAS APPROXIMATELY 53,500 MILES.
ELECTRICAL SYSTEMAugust 17, 2020
HAD ISSUE EARLIER THIS YEAR THAT CRUISE CONTROL DID NOT WORK PROPERLY. IT WOULD NOT TURN OFF WHEN BRAKE WHERE APPLIED. NOW IT DOES NOT EVEN WORK. VEHICLE HAD ABOUT 54,000 MILES ONLY WHEN I TRIED TO TEST IT SINCE THE LAST INCIDENT.
UNKNOWN OR OTHERAugust 17, 2020
VEHICLE HAS BEEN GARAGE KEPT EXCEPT FOR THIS ONE DAY. WE WHERE GETTING READY FOR A TRIP AND THAT NIGHT IT RAINED AND WE NOTICED WHEN MOVING THAT WAS A WATER LEAK. THE LEAK WAS COMING FROM THE CENTER OF THE FREEDOM PANELS. THE WATER DRIPPED ON THE ELECTRICAL MIRROR THEN ON TO THE RADIO AND FINAL INTO THE AUTOMATIC SHIFTIER. THIS HAPPENED NUMEROUS TIMES AFTER ON THAT DAY SINCE IT WAS A RAINY DAY THEN AFTER.
ELECTRICAL SYSTEMAugust 13, 2020
USB PORT 2. FAULT MALFUNCTION WITH CONNECTED TO USB CABLE.SHOWN OFF THE RADIO CREATING FUSE/RELAY MALFUNCTION.
STEERINGAugust 12, 2020
HELLO - I CURRENTLY HAVE A 2018 JEEP WRANGLER JL. I HAVE BROUGHT THIS VEHICLE TO THE DEALERSHIP SEVERAL TIMES ATTEMPTING TO SOLVE ISSUES WITH STEERING AND THERE HAS BEEN NO SOLUTION. THERE ARE MULTIPLE COMPLAINTS ONLINE THAT MENTION THE LOOSE STEERING IN THE 2018 MODELS. WHILE DRIVING AT SPEEDS PAST 50MPH THERE IS A SIGNIFICANT AMOUNT OF ROAD WANDER, STEERING WHEEL PLAY AND LACK OF CONTROL WITH THE VEHICLE. THE DEALERSHIP HAS REJECTED THIS STATING THAT THIS IS SIMPLE "A JEEP THING." I AM NOT SURE WHERE ELSE TO TURN AND AM ACTIVELY HOPING TO FIND A SOLUTION FOR THIS. THANK YOU.
POWER TRAINAugust 5, 2020
I WAS NOTIFIED OF A SAFETY RECALL ON MY 2018 JEEP WRANGLER BY THE NHTSA BACK IN MAY OF 2020. I CALLED MY DEALERSHIP (CROWN CHRYSLER AND DODGE) TO SCHEDULE THE REPAIR AT THE END OF MAY. I WAS TOLD THEY WERE GOING TO ORDER THE NECESSARY PARTS TO FIX THE ISSUE AND WOULD CALL ME BACK. I NEVER RECEIVED A TELEPHONE CALL BACK FROM THEM, EVEN AFTER I CALLED BACK SEVERAL MORE TIMES OVER THE COURSE OF 3 1/2 MONTHS, TRYING TO GET THIS SAFETY RECALL FIXED. THEY ARE REFUSING TO RETURN CALLS ON THIS MATTER, REFUSING TO PERFORM THE RECALL FIX AND REFUSING TO TAKE A WRITTEN COMPLAINT FROM ME OVER THE MATTER. NOW WHEN I CALL THEM ASKING FOR AN APPOINTMENT TO FIX THE RECALL, THEY SIMPLY HANG UP ON ME. PER THIS SAFETY RECALL, MY VEHICLE HAS THE POTENTIAL TO CATCH FIRE WHILE BEING DRIVEN, PUTTING MYSELF AND FAMILY IN DANGER.
VISIBILITY/WIPERJuly 31, 2020
FIRST TIME USING THE DEFROST THE WINDSHIELD CRACKED. I WAS STOPPED AT A RED LIGHT. JEEP IS ALWAYS GARAGE KEPT. CRACK IS EXACTLY IN THE SAME LOCATION THAT OTHERS ARE REPORTING TOO. BOTTOM CENTER WHERE THE GASKET MEETS.
STEERINGJuly 29, 2020
EXCESSIVE PLAY IN STEERING WHEEL. THERE IS A DEAD ZONE FROM 1-2" LEFT AND RIGHT. VERY HARD TO STEER ON HIGHWAYS AND THE JEEP WANDERS FROM LEFT TO RIGHT. DID NOT DRIVE LIKE THIS BEFORE AND I'VE HAD IT FOR TWO YEARS. AFFECTS IT AT ALL SPEEDS BUT IS ESPECIALLY DANGEROUS ON THE HIGHWAY.
STEERINGJuly 22, 2020
I WAS DRIVING THE SERVICE DRIVE OF A MAJOR FREEWAY IN DETROIT GOING ABOUT 30 MPH. I WAS DRIVING STRAIGHT..NO TURNS. ALL OF A SUDDEN THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I THOUGHT THE FRONT DRIVERS SIDE TIRE WAS FALLING OFF. I PULLED TO THE SIDE OF THE ROAD AND STOPPED THE CAR. I DROVE HOME WITH NO FURTHER ISSUES.
STEERINGJuly 19, 2020
THERE IS SOME TYPE OF ISSUE WITH THE STEERING WHICH CAUSES THE DRIVER TO KEEP ADJUSTING THE STEERING WHEEL CONSTANTLY. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND CITY STREETS. IT CAN FEEL LIKE THE JEEP WRANGLER IS DIFFICULT TO CONTROL AND REQUIRES A VERY ATTENTIVE DRIVER.
AIR BAGS,SEAT BELTSJuly 16, 2020
I SWERVED TO MISS A DEER.I RAN OFF A BIG DROP OFF&HIT ON MAINLY THE DRIVER'S SIDE.THERE WAS OVER $26K DAMAGE REPAIRS DONE.THEY HAVE DECIDED TO TOTAL MY JEEP WITH A LITTLE OVER 36K MILES.I RAN OFF THE RAID&HIT ON MAINLY THE DRIVER'S SIDE.MY AIR BAGS NEVER DEPLOYED BUT MOST IMPORTANTLY MY SEAT BELT DID NOT PREVENT ME FROM HITTING MY FACE ON THE STEERING WHEEL.I HAVE A GASH ABOVE MY RIGHT EYE THAT THE EMTS ADVISED ME TO GO TO A HOSPITAL TO HAVE STITCHES.BUTBWITH THE COVID-19 EPIDEMIC FULLY IN FORCE I DECIDED NOT TO GO TO THE NEXT COUNTY FOR MEDICAL.ASSITANCE SINCE MY LOCAL HOSPITAL IS NOT EQUIPPED TO PREFORM THE MEDICAL ASSISTANCE THAT WAS NEEDED. I MISSED SEVERAL.DAYS OF WORK FOR THIS INCIDENT. I'M ASKING FOR ANSWERS TO WHY MY AIR BAGS DID NOT DEPLOY BUT MOST IMPORTANTLY I'M WANTING & NEEDING TO KNOW WHY MY SEAT BELT DID NOT PREVENT MY FACE FROM HITTING THE STEERING WHEEL & ALSO WARPING MY STEERING WHEEL IN THE PROCESS. PLEASE I NEED ANSWERS FOR I'VE ALWAYS WANTED & DREAMED OF OWNING A JEEP. THEN I FINALLY WAS ABLE TO PURCHASE ONE BUT I NEED TO KNOW THAT IT IS ALSO SAFE FOR ME & MY FAMILY.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)July 11, 2020
THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.
STEERINGJuly 3, 2020
EVERY SINGLE DAY I DRIVE MY JEEP I CONSTANTLY HAVE TO CORRECT MY STEERING BECAUSE IT'S CONSTANTLY WANDERING IN THE LANE, I'M AFRAID AN OFFICER IS GOING TO PULL ME OVER BECAUSE THEY MAY BELIEVE I'M DRIVING DRUNK. MY STEERING WHEEL HAS ABOUT 3' OF PLAY IN IT BEFORE THE WHEELS ARE RESPONSIVE, IT'S JUST DOWNRIGHT DANGEROUS TO DRIVE. *TR
UNKNOWN OR OTHERJune 30, 2020
MY 2018 JEEP WRANGLER VIOLENTLY WOBBLES EVERY TIME WHEN GOING ABOVE 60 MILES/HOUR AND HITS THE SMALLEST BUMP. THE DEALERSHIP TOLD ME THAT TO FIX THE ISSUE I HAVE TO CHANGE ALL FOUR TIRES AND THAT I HAVE TO PAY FOR IT.
STEERINGJune 30, 2020
I WAS ON THE 15 FREEWAY, CHANGING TO THE LANE ON MY RIGHT, SO I CAN THEN EXIT THE FREEWAY. ALL OF A SUDDEN THE JEEP STARTED SHAKING HARD. I GOT SO SCARED AND PUT MY HAZARD LIGHTS ON WHILE MAKING THE LANE CHANGE. STILL SHAKING AS I MADE MY EXIT. IT STOPPED AS I CAME TO A STOP AT THE LIGHT SIGNAL. I WENT STRAIGHT TO THE ONTARIO CA JEEP DEALER. 6/3/2020 THEY SAID IT WAS THE STEERING DAMPER THAT HAD ALREADY BEEN REPLACED, NEEDS TO BE REPLACED AGAIN AND THAT JEEP IS COVERING THE COST BUT THE PART IS ON BACKORDER AND THERE ISN'T AN ETA. THEY RESERVED A RENTAL CAR FOR ME THROUGH ENTERPRISE BUT I HAVE TO PUT DOWN THE $50.00 DEPOSIT AND PAY THE DAILY SALES TAX. I'M SCARED TO DRIVE MY JEEP ESPECIALLY SINCE THIS PART HAS ALREADY BEEN REPLACED.
STEERINGJune 29, 2020
THE WRANGLER HAS HAD LOOSE STEERING AND HARD TO KEEP STRAIGHT ON THE HIGHWAY SINCE LEASED. HAD BACK TO DEALER SEVERAL TIMES. IT HAD BOTH THE STEERING DAMPENER AND SWAY BAR REPLACED ONLY FOR THEM TO TURN AROUND AND TELL ME THAT THEY COULD NOT DUPLICATE THE ISSUE. IT IS GETTING WORSE THE MORE MILES THAT ARE PUT ON IT. I AM REALLY DISAPPOINTED IN JEEP/CHRYSLER! *TR
STEERINGJune 28, 2020
LOOSE STEERING IN THE NEUTRAL STEERING STAGE. DEAD ZONE 1 INCH TO THE LEFT AND TO THE RIGHT. STEERING WHEEL STRAIGHT. JEEP WILL VEER TO THE RIGHT. THIS HAPPENS AT SPEEDS OF 50 MPH OR HIGHER.
STEERING,STRUCTUREJune 18, 2020
RUST ON THE FRAME (MAINLY THE WELDS) AND HUBS. THE DOORS LEAK ON DRIVERS AND PASSENGERS FLOOR WHEN OPENED DURING RAIN. STEERING HAS PLAY WHEN GOING THROUGH TURNS WHILE MAINTAINING HIGHWAY SPEEDS. *TR
STEERINGJune 17, 2020
ALMOST 1.5-2" OF PLAY IN THE STEERING WHEEL WITHOUT THE WHEELS MOVING. *TR
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMJune 15, 2020
VEHICLE IS UNDER RECALL W12/NHTSA 20V-124. FIAT/CHRYSLER (FCA) HAS BEEN STALLING US FOR QUITE A LONG TIME. THE CLUTCH PRESSURE PLATE MAY BECOME OVERHEATED AND FRACTURE THE TRANSMISSION, WHICH CAN RESULT IN PERSONAL INJURY, OR THE CAR GETTING FIRE.THE DEALER SAYS THAT CHRYSLER DOESN'T HAVE THE PART REQUIRED TO FIX THE CAR, AND FCA KEEPS ROUTING ME FROM ONE REPRESENTATIVE TO ANOTHER, BUT THEY WON'T EVEN SAY IF THEY HAVE THE PART. I HAVE BEEN MAKING PAYMENTS DILIGENTLY ON A CAR THAT CANNOT BE DRIVEN, AS THE STATEMENT ON THEIR OWN LETTER INFORMS THAT THE RECALL PERTAINS TO A SERIOUS SAFETY ISSUE. MY CAR HAS BEEN TO THE DEALER AND DEEMED THAT THERE IS A LEAK AND THE CLUTCH HOSE SO I SHOULDN'T DRIVE IT. THE CLUTCH ALREADY FEELS EXTREMELY SOFT AND I AM AFRAID TO DRIVE IT. FCA DOES IS NOT OFFERING ANY HOPES OF FIXING NOR IS PROVIDING ANY INFORMATION REGARDING A TIMELINE. *TR
STEERINGJune 11, 2020
RECENTLY PURCHASED A CERTIFIED PRE OWNED WRANGLER 2018JLUR UNDER 25K MILES AND LESS THAN 2K MILES FROM PURCHASE. CHECKED OUT STEERING AND WAS LOOSE NOTICED WONDER AT FROM 20MPH TO OVER 65MPH. OVER 65MPH STEERING IS VERY LOOSE AND UNSAFE, WAS IN A CONSTRUCTION CORRIDOR ON HIGHWAY AND DUE TO HOW LOOSE STEERING AND WANDERING WAS IT COULD EASILY LEAD TO A CRASH AND FATALITY. THERE IS A DEAD ZONE OF A 30 DEGREE TURN OF THE WHEEL. DEALER WAS VERY HELPFUL AND CONFIRMED PITMAN ARM AND DRAG LINK NEEDED TO BE REPLACED, AS IT WAS STATED THE PITMAN ARM HAD SEIZED IN THE CONNECTION WITH THE DRAG LINK. *TR
UNKNOWN OR OTHERJune 11, 2020
ELECTRONIC THROTTLE. STATIONARY WANT START WAIT A FEW MINUTES TO 20 MINUTES. THE CLOSE DEALERSHIP IS 2 TO 3 HOURS. ANY RECALL ON THIS PROBLEM. A LOCAL MECHANIC SAID DISCONNECT THE NEGATIVE. HE ALL SO SAID THE SAME THING WITH CHRYSLER. *TR
POWER TRAINJune 8, 2020
NOTICED A BURNT CLUTCH SMELL. COULD NOT ACCELERATE AFTER CLUTCH BURNT OUT. CAR WAS IN MOTION WHEN TRYING TO TRANSITION AND ACCELERATE AND THE CLUTCH STARTED BURNING AND SMOKING AND THE GAS PEDAL STOPPED ACCELERATING. *TR
ELECTRICAL SYSTEM,ENGINEMay 22, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS NEVER INFORMED NOR SAW IN THE OWNERS MANUAL THAT THE VEHICLE WAS EQUIPPED WITH TWO BATTERIES. THE CONTACT WAS CONCERNED BECAUSE IF THE PRIMARY BATTERY WAS DISCONNECTED THE SECOND BATTERY WOULD STILL PROVIDE ELECTRICITY TO THE VEHICLE. THE CONTACT STATED THE SECONDARY BATTERY SHORT CIRCUITED AND THE VEHICLE WAS NOT ABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE NAPLETON CHRYSLER JEEP DODGE RAM (1460 E OSCEOLA PKWY, KISSIMMEE, FL 34744, 407-288-8243) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERIES NEEDED TO BE REPLACED TO CORRECTLY DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERIES WERE AVAILABLE FOR PURCHASE AT THE DEALER AT A COST OF $800 FOR BOTH BATTERIES OR COULD BE PURCHASED AT THE LOCAL PARTS STORE. THE FAILURE MILEAGE WAS 40,000.
VISIBILITY/WIPERMay 20, 2020
WINDSHIELD CRACKED. 2ND TIME IN 1 YEAR. DRIVING DOWN ROAD. *TR
ENGINEMay 5, 2020
WHILE BRAKING THE JEEP, THE BRAKING SYSTEM DIDN'T OVERRIDE THE ENGINE. JEEP KEPT GOING IN DRIVE INSTEAD OF STOPPING. I HAD TO PUT IT IN NEUTRAL TO GET THE JEEP STOPPED. I ALMOST WENT INTO A BUSY HIGHWAY IN FRONT OF TRUCK GOING 60MPH. COULD HAVE BEEN HURT OR KILLED. *TR
STRUCTUREApril 26, 2020
A SIGNIFICANT AMOUNT OF FRAME WELDS ARE RUSTING LESS THAN 1 YEAR AFTER PURCHASE.
UNKNOWN OR OTHERApril 24, 2020
FCA (JEEP CHRYSLER) HAS ISSUED A NOTIFICATION TO OWNERS VIA V88: "THE REAR QUARTER WINDOWS VERTICAL RETAINER ON YOUR VEHICLE MAY NOT BE PROPERLY INSTALLED TO THE DOOR RAIL AFTER REMOVAL. THIS CONDITION MAY CAUSE THE SOFT TOP REAR QUARTER WINDOW PANELS TO SEPARATE FROM THE VEHICLE WHILE DRIVING AT HIGHWAY SPEEDS." THIS VERY SITUATION ACTUALLY OCCURRED IN OUR VEHICLE WHILE DRIVING AT HIGH SPEED (I.E. THE SPEED LIMIT) ON I95 IN VIRGINIA ON 3/3/20. WITHOUT ANY WARNING, THE REAR QUARTER PANEL BLEW OUT ONTO THE HIGHWAY. THE NOISE WAS SO STARTLING, IT IS AMAZING THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, NO OTHER MOTORIST WAS IMPACTED BY THE DISLODGED WINDOW (THIS TIME). HOWEVER, AS THIS WAS IN THE EVENING ON A HIGH-SPEED INTERSTATE, IT WAS NOT SAFE TO PULL OVER AND TRY TO RETRIEVE THE WINDOW FROM THE DRIVING LANES SO, WE ARE NOT CERTAIN THAT THE DISLODGED WINDOW DID NOT THEN PRESENT A POTENTIAL ROAD HAZARD TO OTHER MOTORISTS. HERE IS THE LINK TO THE FCA V88 NOTICE: HTTPS://WWW.CHRYSLER.COM/UNIVERSAL/WEBSELFSERVICE/PDF/V88.PDF I AM TRYING TO SEEK REIMBURSEMENT FROM FCA TO REPLACE THE WINDOW BUT THEY REFUSE TO TAKE RESPONSIBILITY FOR THE INCIDENT. THE GREATER CONCERN IS THAT IT COULD HAPPEN TO US AGAIN AND, MORE THAN LIKELY, WILL HAPPEN TO MANY OTHER DRIVERS OF SIMILAR VEHICLES. I SUSPECT NOT ALL CASES WILL HAVE OUTCOMES WHERE NO ONE WILL BE INJURED (OR KILLED).
STEERINGApril 16, 2020
THE VEHICLE HAS ABOUT TWO INCHES OF LOOSE PLAY IN THE STEERING WHEEL, LEFT AND RIGHT OF CENTER. THIS IS TRUE WHETHER THE VEHICLE IS STATIONARY, IN MOTION OR EVEN IF THE VEHICLE IS ON A LIFT WITH THE WHEELS OFF THE GROUND. THE VEHICLE HAS BEEN TO THREE DEALERS AND TWO PRIVATE REPAIR FACILITIES AS WELL AS A CASE WITH JEEP WAVE. THE FIRST DEALER THREATENED TO VOID MY FACTORY WARRANTY. THE SECOND PUT A RESTRICTION ON THE FACTORY WARRANTY AND JEEP WAVE DROPPED THE CASE. THE DEALER I PURCHASED THE VEHICLE FROM GOT APPROVAL TO REPLACE THE STEERING GEAR DESPITE THE RESTRICTION. THE PROBLEM IS STILL NOT FIXED AND THEY SAID THEY CANNOT FIND ANYTHING ELSE WRONG WITH IT. THE OTHER DEALERS AND THE JEEP CORPORATION HAVE REFUSED TO FIX THE PROBLEM. THE VEHICLE IS OVER 18 MONTHS OLD AND ONLY HAS 1500 MILES ON IT. *TR
SUSPENSION,POWER TRAINApril 13, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED SWERVING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ASHEBORO CHRYSLER DODGE JEEP RAM (1709 E DIXIE DR, ASHEBORO, NC 27203) WHERE IT WAS DIAGNOSED THAT THE TRACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ASHEBORO CHRYSLER DODGE JEEP RAM, AND THE CONTACT WAS INFORMED THAT THERE WAS NOTHING ELSE THE MECHANIC COULD DO TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)April 3, 2020
ON MARCH 16TH DROVE TO WORK AND PARKED CAR. LEFT WORK AND GOT INTO CAR IN PARKING LOT. UPON TRYING TO START THE CAR WE EXPERIENCED MULTIPLE ELECTRICAL ISSUES AS WELL AS LOSS OF POWER STEERING, TRACTION CONTROL, STABILITY CONTROL, ENGINE START/STOP FAILURE, PUSH START UNRESPONSIVE. CAR FINALLY STARTED ALTHOUGH MULTIPLE LIGHTS REMAINED ON. DROVE THE CAR SLOWLY TO FCA DEALER CLOSEST TO HOME AND EXPLAINED ISSUES TO SERVICE ADVISOR TYLER PENNINGTON. DEALER HAD CAR IN SERVICE FOR APPROXIMATELY 3 WEEKS UNTIL TODAY 4/3/2020. PICKED UP FROM SERVICE MANAGER AL BEGIL. MR. BEGIL EXPLAINED THAT THEY NEVER COULD PHYSICALLY FIND THE SOURCE OF THE ISSUES DESPITE GOING THROUGH MANY WIRING HARNESSES, MODULES, FUSE BOXES, ETC. COMMUNICATED WITH FCA ENGINEERING MULTIPLE TIMES OVER THE THREE WEEKS. SEEMS LIKE IT WAS ENGINEERING ADVISED DEALER TO TRY SOMETHING AND IF THAT DOESN'T WORK TRY LET ENGINEERING KNOW AND THEN THEY WOULD TRY SOMETHING ELSE. OUR SERVICE ADVISER SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE IT. WHEN I PICKED UP THE VEHICLE, I WAS TOLD TO DRIVE AROUND TOWN SLOWLY FOR SEVERAL DAYS IN CASE POWER STEERING GOES OUT AGAIN. DON'T GO ON HIGHWAY. PAPERWORK FROM DEALER DOESN'T SHOW ANY CORRECTION FOR CONCERN. CALLED FCA CUSTOMER SUPPORT UPON ARRIVING HOME. CUSTOMER SUPPORT ADVISED THAT MY ISSUES NEEDED TO BE "ESCALATED" AND THAT SOMEONE WOULD REACH OUT TO ME ON MONDAY OR TUESDAY. I NOW GO THROUGH WEEKEND WITHOUT VEHICLE HAVING TO GO TO WORK EVERY DAY. FCA CUSTOMER SERVICE SAID THEY CAN'T OFFER A LOANER BECAUSE WE GOT CAR FROM DEALER. EXTREMELY UNPROFESSIONAL SERVICE DEPARTMENT AT DEALER. NOT MUCH BETTER FROM FCA SINCE I WON'T HEAR BACK FOR AT LEAST 3-4 DAYS. HAVE NOTES OF CONVERSATION WITH SERVICE MANAGER THAT SCARED MY WIFE AND I TO DEATH. JUST TOO MUCH TO WRITE HERE.
VEHICLE SPEED CONTROLMarch 30, 2020
I WAS USING THE CRUISE CONTROL WHEN TRAVELING ON THE HIGHWAY (3HR DRIVE) WAS GETTING OFF THE EXIT AND WHEN I WENT TO CANCEL IT WOULD NOT DO IT NOR TURN OFF. I WAS VERY FORTUNATE THAT WAS ABLE TO PRESS THE BRAKE AND WAS ABLE TO COME TO A COMPLETE STOP. I CALLED THE DEALER AND THE CORPORATE OFFICE AND IT SHOWS NO RECALLS. THEY SUGGESTED TO MAKE A COMPLAINT THROUGH NHTSA. THIS VEHICLE SHOULD BE INCLUDED UNDER THE RECALL U62/NHTSA 18V-332. ANY ASSISTANCE WILL BE APPRECIATED.*DT CONSUMER HAS NOT USED THE CRUISE CONTROL SINCE THE INCIDENT.*JB
STEERINGMarch 29, 2020
STEERING FEELS 'LOOSE' AND 'WANDERS' FROM SIDE TO SIDE AT SPEEDS ABOVE 50MPH. I FEEL I HAVE TO FIGHT THE STEERING WHEEL JUST TO KEEP IT GOING STRAIGHT. IT OCCURS ON HIGHWAYS, SMOOTH ROADS, BUMPY ROADS, ALL ROAD CONDITIONS.
STEERINGMarch 25, 2020
DEAD ZONE IN THE STEERING WHEEL AND THE VEHICLE WANDERS AND REQUIRES CONSTANT STEERING WHEEL ACTION TO MAINTAIN LANE CONTROL.
STEERINGMarch 19, 2020
WHILE TRAVELING ON THE HIGHWAY AT SPEEDS OF 70MPH MY STEERING WHEEL LOST THE ABILITY TO TURN LEFT. FELT LIKE I HAD NO POWER STEERING TO THE LEFT SIDE. THIS WENT ON FOR 10 MINUTES WHERE I COULD BARELY LEAN LEFT IT. ALL OF THE SUDDENLY THE STEERING WHEEL CORRECTED ITSELF AND THE VEHICLE JUMPED TO THE LEFT CAUSING ME TO ALMOST HIT ANOTHER VEHICLE. THE PROBLEM WENT AWAY AFTER IT CORRECTED ITSELF AND IT DIDN'T COME BACK THE REMAINING DAY.
STEERINGMarch 13, 2020
EXPERIENCING INTERMITTENT VIOLENT SHAKING AT SPEEDS BETWEEN 45 &50 MPH MAKING IT VERY DIFFICULT TO CONTROL THE STEERING. VEHICLE NEEDS TO BE BROUGHT TO A STOP FOR ISSUE TO BE CORRECTED. IT IS HAPPENING ON A WEEKLY BASIS. THE ISSUE STARTED AFTER HAVING THE DAMPER REPLACED WHICH WAS DONE DUE TO A RECALL. AFTER THE FIRST INCIDENT THE DEALER REPLACED THE STEERING DAMPER AGAIN AND IT HAS CONTINUED TO HAPPEN. WE HAVE CONTACTED FCA AND TRIED WORKING W/ OUR DEALERSHIP TO GET RESOLVED BUT THE BEST ANSWER WE HAVE RECEIVED IS TRY NEW TIRES AND KEEP DRIVING IT UNTIL IT HAPPENS AGAIN THEN TAKE IT BACK. AFTER RESEARCHING IT LOOKS LIKE THIS HAS BEEN A PROBLEM WITH MANY OTHER 2018 JEEP OWNERS THAT EXPERIENCING SIMILAR RESULTS AFTER CHANGING OUT THE DAMPER MULTIPLE TIMES. I FEEL THIS IS AN UNSAFE VEHICLE THAT JEEP IS NOT WILLING TO TAKE THE TIME TO CORRECTLY DIAGNOSE AND FIX THE ISSUE.
STEERINGMarch 11, 2020
WHEN DRIVING DOWN THE ROAD THE STEERING SEEMS LOSE AND THE CAR WONDERS ON THE ROAD. THE STABILIZER HAS BEEN REPLACED BUT THE STEERING ITSELF IS LOOSE. I JUST GOT AN ALIGNMENT AND THE PROBLEM STILL HAPPENS. I DRIVE ON THE HIGHWAY TO WORK AND I HAVE A HARD TIME CONTROLLING THE JEEP IN A STRAIGHT LINE.TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRING AND THATS JUST HOW THEY ARE. THIS IS THE SAME THING THEY TOLD ME WHEN I COMPLAINED ABOUT THE DEATH WOBBLE AND NOW THAT IS BEING ADDRESSED.
UNKNOWN OR OTHERMarch 11, 2020
59800 MILES, AND A LEAKING RADIATOR. SEEMS LIKE IT'S LEAKING ON WHERE THE PLASTIC IS CRIMPED TO THE ALUMINUM. THIS IS MY SECOND WRANGLER AND 2ND ONE WITH THIS ISSUE. BOTH WRANGLERS WERE DIFFERENT GENERATIONS
STEERINGMarch 11, 2020
THE STEERING ISSUE BEGAN AS A SHUTTER AND VIBRATION AT HIGHWAY SPEEDS WHEN GOING OVER A BUMP OR A RUT. THE DEALERSHIP HAS TAKEN THE VEHICLE IN AND KEPT IT ON THREE SEPARATE OCCASIONS. THE ISSUE HAS SUBSIDED A BIT BUT NOW THE VEHICLE'S ALIGNMENT IS OFF AND THE STEERING IS VERY LOOSE. YOU HAVE TO KEEP THE STEERING WHEEL TURNED TO THE ONE O'CLOCK POSITION, TO THE RIGHT, WHILE DRIVING AT HIGHWAY SPEEDS OR THE JEEP WILL DRIVE OFF OF THE LEFT SIDE OF THE ROAD. THE VEHICLE CONSTANTLY DRIFTS WHILE DRIVING SO YOU NEED TO MANEUVER THE WHEEL BACK AND FORTH CONSTANTLY TO KEEP THE JEEP ON THE ROAD. THE WHEEL IS SLOPPY WITH A LOT OF PLAY FOR THE FIRST INCH OR TWO ON EITHER SIDE. THE DEALER HAS NOT BEEN ABLE TO FIX THIS ISSUE AND IT IS AN ABSOLUTE SAFETY HAZARD. THIS IS MY ONLY PERSONAL VEHICLE SO I DON'T HAVE ANOTHER OPTION. I PURCHASED THE JEEP BRAND NEW AND IT HAS NEVER BEEN IN AN ACCIDENT OR ABUSED. THIS JEEP NEEDS TO BE RECALLED OR REPLACED. IT IS UNACCEPTABLE THAT BEST JEEP CHRYSLER IN PLYMOUTH, MA WON'T CORRECT THE ISSUE OR REPLACE THE JEEP. THE FM RADIO, BLUETOOTH, AND CLOCK ARE ALSO BROKEN AND THEY HAVE NOT BEEN ABLE TO FIX THAT EITHER.
STEERINGMarch 10, 2020
LOOSE STEERING AND WANDERS
STEERINGMarch 9, 2020
AT HIGHWAY SPEEDS START SHIMMY (DEATH WOBBLE) HIT A BUMP OR ROAD IMPERFECTION, THAT SHOULDN'T HAPPEN ON A NEW CAR IT CAN LEAD TO A FATAL ACCIDENT
STEERINGMarch 5, 2020
JUST PURCHASED THIS VEHICLE AND PICKED UP ON 2/14/20 AND HAVE EXPERIENCED VIOLENT "DEATH WOBBLE". CALLED THE DEALERSHIP AND THEY SAID IT WAS FROM MY LIFT THAT I JUST HAD INSTALLED. AFTER A RE-CHECK, THE PLACE THAT DID THE LIFT STATED THERE WAS NOTHING WRONG WITH THE LIFT. I CONTINUED TO EXPERIENCE THE WOBBLE FROM THAT POINT ON AND TILL THIS DAY. WOBBLE WILL OCCUR AT ANY SPEED UNDER 50 MPH, HOWEVER, I AM ABLE TO SLOW DOWN AND EVENTUALLY GAIN CONTROL OF THE VEHICLE IF UNDER THAT SPEED LIMITS. CANNOT CONTROL VEHICLE WHEN ENGAGES IN WOBBLE OVER 50-55 MPH. TOOK ME INTO ONCOMING TRAFFIC ON HIGHWAY, NO CONTROL OF STEERING, BRAKING WAS INEFFECTIVE, STEERING WHEEL SHAKING VIOLENTLY AND COULD NOT GRIP AND I HAD TO WAIT FOR THE VEHICLE TO COME TO A STOP ON ITS OWN (ON THE HIGHWAY) IN ORDER FOR IT TO COME OUT OF THAT CONDITION. VERY DANGEROUS AND I AM LUCKY THAT I WAS NOT KILLED THAT DAY. SINCE THEN, I DO NOT DRIVE OVER 50-55 MILES PER HOUR. IT FELT LIKE THE TIRES WERE GOING TO DETACH FROM THE VEHICLE AND THE VEHICLE WAS GOING TO FALL APART RIGHT THERE ON THE ROAD. FOR THE LESS AGGRESSIVE WOBBLES THAT ARE EXPERIENCED EACH TIME I DRIVE, I DO NOT FEEL COMFORTABLE HAVING ANYBODY IN THE VEHICLE WITH ME BECAUSE I AM SCARED FOR THEIR SAFETY. I JUST BROUGHT TO AUTO REPAIR SHOP TODAY AND THEY SAID THE STEERING STABILIZER WAS WORN OUT AND NEEDED REPLACEMENT. I LOOKED UP A RECALL FROM JUNE 2019 AND IT STATED THAT THIS WAS COMPLETED FOR MY VEHICLE. APPEARS THIS IS GOING TO BE THE 2ND REPLACEMENT SINCE JUNE FOR THE STABILIZER.
SEATSMarch 4, 2020
THE REAR SEAT LATCH DOES NOT FOLD DOWN THE BACKSEATS LIKE IT IS SUPPOSED TO. THE HEAD REST WILL FOLD DOWN, BUT THE ACTUAL SEAT WILL NOT.
STEERING,SUSPENSION,WHEELSMarch 2, 2020
WHEN DRIVING ON THE FREEWAY AT ABOUT 65 MPH . IF I HIT A BUMP OR POTHOLE IN MY LANE THE FRONT END AND STEERING WHEEL JUMPS/SHAKES VIOLENTLY AND THE VEHICLE IS VERY DANGEROUS AND SCARY AND HARD TO CONTROL . THIS HAS HAPPENED ALOT . IT IS VERY DANGEROUS .
STEERINGMarch 2, 2020
JEEP JL 2 DOOR WRANGLER RUBICON STEERING WANDERS HORRIBLY CAUSING AN UN-SAFE DRIVING CONDITION. VEHICLE HAS HAD STEERING STABILIZER REPLACED BY RE-CALL AS WELL AS A NEW FRONT TRACK BAR BY WITHOUT NOTICEABLE IMPROVEMENT IN DRIVING CHARACTERISTICS. SIGNIFICANT PLAY IN STEERING WHEEL WITH CONSTANT STEERING ADJUSTMENT TO DRIVE DOWN STRAIGHT ROAD. I HAVE OWNED TWO PREVIOUS JEEPS WHICH DROVE MUCH BETTER THAN THIS JL.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEMarch 1, 2020
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
UNKNOWN OR OTHERMarch 1, 2020
BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.
STEERINGMarch 1, 2020
CAR WILL NOT KEEP STRAIGHT, WOBBLES LEFT AND RIGHT DURING NORMAL DRIVING. TOOK TO DEALERSHIP MULTIPLE TIMES. ADDRESSED THE TRAC BAR RECALL BUT STILL HAVING ISSUES.
STEERING,SUSPENSIONFebruary 29, 2020
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
STEERINGFebruary 28, 2020
WHILE DRIVING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD WILL CAUSE THE STEERING COLUMN TO SHAKE EXCESSIVELY ALONG WITH THE FRONT WHEELS GOING INTO A SEVERE WOBBLE. THIS WOBBLE WILL NOT STOP UNTIL THE VEHICLE SLOWS DOWN UNDER 15 MPH.
ENGINEFebruary 25, 2020
RADIATOR LEAK (FAILURE). JEEP DEALER CONFIRMED AND REPAIR IS IN PROCESS.
POWER TRAINFebruary 25, 2020
LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.
STEERINGFebruary 24, 2020
IN JULY OF 19 I PURCHASED MY 2018 JEEP WRANGLER SPORT S 4DR FROM A LOCAL DEALERSHIP. ABOUT 1000 MILES INTO OWNERSHIP I BEGAN NOTICING LOOSE STEERING WITH EXCESSIVE PLAY. I TOOK THE JEEP IN FOR SERVICE AND A FLASH TSB WAS PERFORMED, THE PROBLEM WAS BETTER, BUT STILL PRESENT. AT THE SAME TIME I WAS ALSO PART OF THE WELD RECALL NO REPAIR NEEDED. I STARTED NOTICING SHUTTERING AT HIGHWAY SPEEDS AFTER HITTING BUMPS. I HAD THE SUSPENSION CHECKED WHEN I WENT IN FOR THE SECOND WELD RECALL NOTICE ON MY JEEP IN 01/19, IT WAS OK ACCORDING TO THE DEALERSHIP. 02/19 I EXPERIENCED EXCESSIVE VIBRATION/SHUTTERING OF THE FRONTEND AFTER HITTING A BUMP AT HIGHWAY SPEEDS. DID NOT STOP UNTIL I SLOWED TO ABOUT 40MPH. TOOK TO DEALERSHIP, AN UPGRADED STEERING DAMPENER WAS PLACED ON THE VEHICLE. SHUTTERING CONTINUED. 10/19 SHUTTERING GETS WORSE. WHILE DRIVING ABOUT 55MPH STEERING LOCKS UP ON A CURVE TWO TIMES, LIKE THE POWER STEERING DROPPED FOR A COUPLE SECONDS THEN RETURNED. TAKEN TO THE SHOP, DAMPENER REPLACED AGAIN, CANT DUPLICATE LOCK UP. I CONTACTED JEEP CARES AND FCA. 11/19 VEHICLE IS TAKEN TO THE SHOP AGAIN FOR 2 WEEKS. SHOP ACKNOWLEDGES STEERING IS LOOSER THAN IT SHOULD BE. STEERING GEAR IS REPLACED. AFTER GETTING VEHICLE BACK STEERING IS TIGHT BUT NOW WANDERING ALL OVER THE PLACE, CANT KEEP JEEP IN A STRAIGHT LINE ESPECIALLY AT HIGH SPEED. 12/19 VEHICLE IS TAKEN BACK TO SHOP ALIGNMENT IS PERFORMED. AFTER A COUPLE HUNDRED MILES I NOTICE STEERING IS LOOSE AND THERE IS A DEAD SPOT IN THE STEERING AGAIN. I RELAY THIS TO FCA. 01/19 FCA REGIONAL TECH DRIVES VEHICLE, SAYS ITS DRIVING AS DESIGNED, CHECKS ALIGNMENT AND ADJUSTS CASTER. PROBLEMS WITH LOOSE STEERING AND DEADSPOT PERSIST. JEEPS DEGREE OF WANDERING DEPENDS ON CONDITIONS SEEMS EVEN MORE DIFFICULT TO OPERATE ON WINDY DAYS THAN IT WAS BEFORE STEERING GEAR CHANGE. TAKES CONSTANT CORRECTIONS TO KEEP IT GOING STRAIGHT.
STEERING,SUSPENSIONFebruary 20, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
SUSPENSIONFebruary 18, 2020
REAR LOWER CONTROL ARM MOUNT/ TRACK BAR MOUNT FAILED. APPEARED TO HAVE ONLY HALF OF THE MOUNT WELDED IN A MANUFACTURING DEFECT. QUALITY CONTROL ISSUE.*DT CONSUMER HEARD A CLUNK/KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR LOWER CONTROL ARM BRACKET HAD SEPARATED FROM THE FRAME. MANUFACTURER STATED THAT THE CAUSE OF THE SEPARATION WAS THAT THE RIGHT REAR LOWER CONTROL ARM BRACKET INBOARD WELD WAS COMPLETELY OFF-SEAM. MANUFACTURER REPAIRED VEHICLE ON 2/5/2020. *DL
STEERINGFebruary 16, 2020
WHILE DRIVING OUR 2018 WRANGLER JL IN 20-30 DEGREE TEMPERATURE THE STEERING ASSIST LOCKED UP, CAUSING MY WIFE TO DRIVE THE VEHICLE OFF OF THE ROAD WHILE IN A SLOW SWEEPING CURVE. AFTER A SECOND OR TWO THE STEERING RE-ENGAGED AS SHE WAS TRYING TO STEER BACK ONTO THE ROAD AND SHE SUDDENLY VEERED BACK ONTO THE ROAD. A FEW SECONDS LATER IT HAPPENED AGAIN. FORTUNATELY NOTHING WAS STRUCK AND NO ONE WAS INJURED. AFTER THE VEHICLE CONTINUED TO WARM UP THE LOCKUP DID NOT OCCUR AGAIN. THIS WAS 3 WEEKS AGO. TWO DAYS AGO, WHILE STARTING OUT DRIVING IN MID 30 DEGREE TEMPERATURES THE STEERING AGAIN LOCKED UP FOR ABOUT A SECOND BEFORE REENGAGING. ALL INSTANCES OCCURRED AFTER THE JEEP WAS SITTING OUTSIDE IN THE COLD AND STARTED FOR THE FIRST TIME THAT DAY. BOTH EVENTS OCCURRED WITHIN THE FIRST 4-5 MINUTES OF DRIVING AT SPEEDS IN THE 45-50MPH RANGE WHILE MAKING TURNS TO THE WHEEL. THE BIG DANGER HERE IS THAT IF THE VEHICLE IS IN A TURN AND THE STEERING GOES OUT, THE DRIVER COULD TRY AND TURN HARD ON THE STEERING WHEEL TO REGAIN CONTROL AND IF THE STEERING ASSIST KICKS BACK IN, AN OVERSTEER SITUATION COULD OCCUR CAUSING THE VEHICLE TO ROLL OVER OR CROSS OVER INTO ONCOMING TRAFFIC. FCA HAS ALREADY ISSUED A TSB FOR THE POSSIBLE PROBLEM (08-092-18) WHICH I WILL NOW CONTACT MY LOCAL DEALER TO SEE IF THEY WILL INVESTIGATE.
STEERING,SUSPENSIONFebruary 16, 2020
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
STEERING,SUSPENSIONFebruary 15, 2020
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES
SUSPENSION,STRUCTUREFebruary 14, 2020
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
STEERING,EQUIPMENTFebruary 14, 2020
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
STEERINGFebruary 13, 2020
TIGHT STEERING AT HIGHWAY SPEEDS (OVER 60MPH) MOST LIKELY TO HAPPEN IN COLDER TEMPERATURES. TO GIVE YOU AN IDEA: YOU ARE DRIVING ON THE HIGHWAY AND WANT TO SWITCH LANES. IT WILL FEEL AS IF YOUR STEERING WHEEL IS LOCKED AND THAT YOU CANNOT STEER IT TO THE NEXT LANE. YOU WILL HAVE TROUBLE KEEPING YOUR VEHICLE STRAIGHT ON THE HIGHWAY AS WELL, CONSTANTLY VEERING TO THE RIGHT. THIS VEHICLE FEELS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN TO THE DEALER 3 TIMES, WITH THE SAME " WE CANNOT REPRODUCE THE ISSUE" RUN AROUND. I AM CERTAIN THAT THERE IS AN ISSUE AND HOPE JEEP (FCA) OWNS UP AND ISSUES A RECALL.
STEERINGFebruary 13, 2020
THE MORNING OF FEB 6, 2020, I WAS DRIVING MY 2018 JL (APPROX 16K MILEAGE) ON THE HIGHWAY AT ~65 MPH WHEN THE STEERING ALL OF A SUDDEN LOCKED UP GOING INTO A RIGHT BEND IN THE HIGHWAY. SUDDENLY I WAS UNABLE TO TURN THE VEHICLE TO THE RIGHT TO STAY IN THE MIDDLE LANE AND ENDED HALFWAY IN THE LEFT FAST LANE HEADED STRAIGHT FOR THE CONCRETE HIGHWAY MEDIAN BARRIERS. THANK GOODNESS THERE WERE NO CARS ON THE HIGHWAY NEXT TO ME IN THE LEFT LANE THAT THE UNRESPONSIVE STEERING FORCED ME INTO. AFTER I SLOWED DOWN, THE STEERING WENT BACK TO NORMAL AND I WAS ABLE TO GET OVER TO THE RIGHT HAND LANE WITHOUT INCIDENT AND EXIT THE HIGHWAY. I HAVE NOT FELT COMFORTABLE DRIVING ON THE HIGHWAY OR HAVING MY KIDS IN THE JEEP SINCE. THE STEERING LOCKUP ON THE HIGHWAY WAS FRIGHTENING; I FEEL VERY LUCKY TO HAVE ESCAPED WHAT LOOKED LIKE AN IMMINENT HIGH SPEED HIGHWAY ACCIDENT WITH MY OWN VEHICLE AND POSSIBLY OTHER CARS NEARBY. SEPARATELY, MY HUSBAND AND I HAVE BOTH EXPERIENCED RAPID STEERING OSCILLATION AT HIGHWAY SPEEDS, A JARRING FULL VEHICLE WOBBLE WHEN GOING OVER A BUMP OR CRACK IN THE HIGHWAY. THE LOCAL DEALER WHERE WE BOUGHT THE JEEP HAD ALREADY REPLACED THE STEERING DAMPER DUE TO AN EARLIER RECALL; THE HIGHSPEED STEERING LOCKUP AND OSCILLATION ISSUES HAVE OCCURRED SINCE. I'M NOW WORKING WITH A SECOND LOCAL DEALER WHO HASN'T YET BEEN ABLE TO ISOLATE OR DIAGNOSE THE STEERING PROBLEMS. AS NEXT STEP, THE TECHNICIAN IS SUGGESTING I TAKE THE JEEP BACK OUT ON THE HIGHWAY WITH HIM TO TRY TO RECREATE THE STEERING BINDING/LOCKUP ISSUES ' YIKES!
SUSPENSIONFebruary 12, 2020
AFTER STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE ONLY HAS 2,600 MILES AND HAS BEEN TO THE DEALERSHIP 3 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN TO 35 MPH. ISSUE CONTINUES TO HAPPEN AND FCA IS NOT ADDRESSING A PERMANENT RESOLUTION. I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING SITUATION FOR ME AND MY PASSENGERS.
VISIBILITY/WIPERFebruary 12, 2020
THE SUN VISORS ON EITHER SIDE ARE MOUNTED WITH A RETAINING CLIP OF VERY POOR DESIGN. IF THE VISORS ARE SWIVELED OUT, THE RETAINER WOULD BREAK AND THE VISORS WOULD SIMPLY DANGLE USELESSLY, OBVIOUSLY AFFECTING VISIBILITY AND DRIVING. MANY OWNERS HAVE REPORTED THIS PROBLEM IN THE FORUM (HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/SUN-VISOR-BROKEN.37957/PAGE-7#POST-1017415). JEEP WOULD REPLACE THESE PARTS IN SOME CASES, BUT THE VISORS WOULD IMMEDIATELY BREAK AGAIN BECAUSE THE PART IS POORLY DESIGNED. JEEP OUGHT TO ISSUE A RECALL BECAUSE OF THE SAFETY ISSUES THAT THE BROKEN VISORS CAUSE.
STEERING,SUSPENSIONFebruary 12, 2020
WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMFebruary 9, 2020
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
STEERINGFebruary 6, 2020
MY DAUGHTER DRIVES THAT JEEP AND HAD THE STEERING LOCK UP ON THE HIGHWAY IN HOUSTON ON THE MORNING OF JANUARY 29 2020 AND COULD NOT STEER LEFT(CHANGE LANE) FOR ABOUT A MILE,THEN WENT BACK TO NORMAL...IT WAS TAKEN THE NEXT DAY TO HELFMAN DEALER,WITH SAID PROBLEM WAS SOLVED...THEY UPDATED ELECTRONICS WITCH I BELIEVE THE PROBLEM IS A MECHANICAL ISSUE IN THE STEERING BOX.THERE WAS NO ACCIDENT INVOLVED.I FOUND ONLINE SEVERAL SIMILAR ISSUES AND VIDEOS RELATED TO THE SAME PROBLEM.I BELIEVE ITS JUST A MATTER OF TIME BEFORE IT HAPPENS AGAIN HOPEFULLY WITHOUT AN ACCIDENT INVOLVED. I THINK IT IS A CRITICAL ISSUE HAVING A STEERING LOCK UP
STEERING,SUSPENSION,UNKNOWN OR OTHERFebruary 5, 2020
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERING,WHEELS,UNKNOWN OR OTHERJanuary 31, 2020
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
FUEL/PROPULSION SYSTEMJanuary 30, 2020
WHILE DRIVING THE JEEP THE DIGITAL FUEL LEVEL GAUGE WENT FROM HALF TANK TO EMPTY. REFUELED THE TANK AND THE GAUGE REMAINED ON EMPTY. A WEEK LATER THE FUEL GAUGE WENT BACK UP TO FULL BUT WHEN YOU TURN THE CAR OFF AND BACK ON, IT RETURN TO FUEL LEVEL LOW. IT HAS BEEN LIKE THIS FOR ONE MONTH WITH FREQUENT REFILL OF FUEL. CURRENTLY SERVING IN THE MILITARY OVERSEAS IN ITALY WITH MY US SPEC JEEP.
STEERINGJanuary 29, 2020
STEERING WHEEL STIFF IN COLD WEATHER- TEMP DROPPED INTO THE '40S, WENT TO DROP KIDS AT SCHOOL AND THE STEERING WHEEL DID NOT TURN IN A CURVE. IT WAS STIFF AND THEN SUDDENLY WOULD TURN EXTREMELY FAST, WHICH, I FEEL, IS VERY DANGEROUS. THIS IS MY SECOND ATTEMPT WITH THE DEALER WHO SAID THAT THEY CAN'T FIND ANYTHING WRONG. I HAD A SOFTWARE UPDATE PERFORMED THAT IS SUPPOSED TO ADDRESS THIS ISSUE BUT NOTHING. THIS IS A SERIOUS SAFETY ISSUE. IT NEEDS TO BE ADDRESSED.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)January 29, 2020
STABILIZER CONTROL AND THROTTLE CONTROL LIGHT CAME ON. VEHICLE WAS TAKEN IN FOR REPAIR. VEHICLE WAS PICKED UP AND THE STEERING FELT LIGHT. AS I'M DRIVING ON THE HIGHWAY I HIT A BUMP AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I SLOWED DOWN AND IT STOPPED. I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAPPENED AND I'M GETTING THE RUN AROUND. CLAIM IT COULD BE WARP ROTORS. IT'S NOT WARPED ROTORS AFTER I DID SOME RESEARCH. I FOUND OUT THIS VEHICLE HAS WHAT'S CALLED A DEATH WOBBLE.
STEERINGJanuary 28, 2020
I PURCHASED MY WRANGLER AND ABOUT 4 MONTHS AFTER HAVING IT NOTICED UNCONTROLLABLE SHAKING WHEN GOING OVER 50 MPH ON THE HIGHWAY AND HITTING A BUMP. ONCE THE SHAKING STARTED I WOULD HAVE TO SLOW DOWN TO AT LEAST 45 OR 50 TO GET IT TO STOP. MY WRANGLER HAS BEEN IN THE SHOP 4 TIMES BEFORE FINALLY BEING FIXED. WE ARE GOING ON 6 MONTHS SINCE THIS WAS SUPPOSEDLY FIXED AND IT IS NOW DOING IT AGAIN. HOWEVER NOW IT HAS A SHAKE EVERY TIME I HIT A BUMP NOT JUST WHEN I AM GOING FASTER THAN 50 MPH. I AM GOING TO HAVE TO TAKE MY WRANGLER IN FRO THE 5TH TIME AND HOPE THAT IT GETS FIXED.
STEERINGJanuary 27, 2020
DRIVING AROUND A BEND AND THE STEERING LOCKED UP ON ME LEAVING ME UNABLE TO STEER FOR A FEW SECONDS.
POWER TRAINJanuary 24, 2020
VEHICLE WAS DRIVEN AND PUT INTO PARK. WHEN RESTARTED, EVEN THOUGH I WAS ABLE TO MOVE THE GEAR SHIFT, THE JEEP WOULD NOT MOVE OUT OF PARK. ONE DEALERSHIP SAID IT CODED AS THE TRANSMISSION CONTROL MODULE AND SUPPOSEDLY REPLACED IT ALONG WITH A TRANSMISSION FLUSH. LEFT AND DROVE THE JEEP, BUT IT FELT LIKE IT WAS ALWAYS TRYING TO SHIFT INTO GEAR. DROVE ABOUT 130 MILES AND HAD TO GET GAS EVEN THOUGH I WAS AT 3/4 TANK WHEN I PICKED IT UP AFTER "REPAIRS". TURNED THE VEHICLE OFF, GOT GAS AND RESTARTED IT. AGAIN, WOULD NOT GO INTO GEAR BUT I WAS ABLE TO MOVE THE GEAR SHIFTER.
VISIBILITY/WIPERJanuary 23, 2020
WHILE I WAS STATIONARY IN MY DRIVEWAY IN MY VEHICLE WARMING THE CAR AND DEFROSTING THE WINDSHIELD, THE FRONT WINDSHIELD CRACKED RIGHT BEFORE ME. IT SEEMS THAT THE DEFROSTER AIR IS TOO HOT, AND THE TEMPERATURE DIFFERENCE FROM THE OUTSIDE (20F) CAUSED A STRESS FRACTURE ON THE GLASS. THIS ISSUE IS WIDESPREAD.
STEERING,ELECTRICAL SYSTEM,STRUCTUREJanuary 23, 2020
WELD QUALITY ON FRAME ARE VERY QUESTIONABLE. WHEN MY JEEP TWISTS WHILE OFF-ROADING, IT SOUNDS LIKE IT WANTS TO TEAR ITSELF APART AND THE DOORS DONT WANT TO SHUT CLOSE WHEN THE VEHICLE IS FULLY FLEXED. THIS DOESN'T HAPPEN TO THE NEWER 2019+ MODELS WITH OBVIOUS BETTER WELDS ON FRAME. IT GETS ANNOYING WITH ALL THE CRUNCHING NOISE THE BODY MAKES WHEN I DRIVE ON UNEVEN ROADS. AGAIN, NOT SEEN ON NEWER MODELS. ALSO, THE STEERING STABILIZER WAS REPLACED AND STILL MY STEERING WHEEL START SHAKING WHEN I DRIVE ON UNEVEN ROADS. I HAVE TAKEN MY JEEP TO THE DEALER 4 TIMES COMPLAINING ABOUT THE RADIO AND IT KEEPS SHUTTING OFF AND VOLUME FREEZING.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)January 22, 2020
DRIVING AT ABOUT 60 MPH WHEN I WENT OVER BRIDGE SEPARATORS AND THE WHOLE FRONT END STARTED TO WOBBLE AND SHAKE UNTIL I SLOWED TO APPROX. 40 MPH THOUGHT THE FRONT WHEELS WERE GOING TO COME OFF.
SUSPENSIONJanuary 21, 2020
2018 JEEP WRANGLER HAS THE "DEATH WOBBLE." SPECIFICALLY, WHILE DRIVING ABOVE 50 MPH, THE VEHICLE SOMEWHAT FREQUENTLY HITS A BUMP OR CRACK IN THE ROAD WHICH CAUSES THE FRONT SUSPENSION TO VIOLENTLY SHAKE AND ESSENTIALLY LOSE CONTROL. THE ONLY CURE FOR THIS "DEATH WOBBLE" PROBLEM IS TO SLOW DOWN TO BELOW 20 MPH OR MORE OFTEN SLOW DOWN TO A COMPLETE STOP. THIS VEHICLE IS ESSENTIALLY IMPOSSIBLE TO DRIVE ON THE HIGHWAY BECAUSE OF THIS PROBLEM. I CANNOT BELIEVE THAT THIS NHTSA HAS NOT ISSUED A WARNING OR A RECALL FOR THIS PROBLEM. IT IS BEYOND DANGEROUS, ESPECIALLY IN TRAFFIC.
STEERINGJanuary 21, 2020
VEHICLE WANDERS AT HIGHWAY SPEEDS AND IS VERY HARD TO KEEP IN LANE CONSTANTLY MAKING SMALL ADJUSTMENTS TO KEEP IT BETWEEN WHITE LINES.ANY WIND MAGNIFIES THE PROBLEM. DEALER INSTALLED NEW STEERING STABILIZER AND FLASHED POWER STEERING CPU.HELPED A LITTLE FOR A WHILE.HAVE READ BLOGS AND CHECKED ALIGNMENT CHAMBER AIR PRESSURE ETC.NOTING SEEMS TO HELP. SEEMS TO ME THE POWER STEERING IS WAY TO SENSITIVE WHEN DRIVING STRAIGHT .MY WIFE WON'T DRIVE IT AND WHEN I DRIVE I HAVE TO FOCUS WITHOUT DISTRACTIONS TO KEEP IT ON THE ROAD. VERY DANGEROUS TO BE ON THE ROAD .WOULD LIKE A CASE NUMBER TO SEE IF I CAN THE THE PROBLEM RESOLVED
STEERINGJanuary 21, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE ISSUE WAS INTERMITTENT WITH IN COLD WEATHER. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER LOPP MOTORS LOCATED AT 305 N 2ND AVE, DODGE CITY, KS 67801, (620) 682-4728, WHERE THEY HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.
STEERINGJanuary 21, 2020
I AM BECOMING INCREASINGLY CONCERNED WITH THE STEERING ISSUE IN MY 2018 JL RUBICON. THE RECALL ON THE STEERING DAMPENER WAS PERFORMED 06/06/19. THE VEHICLE IS LIGHTLY DRIVEN BUT LATELY HAS SEEN MORE MILEAGE. UNFORTUNATELY THE REPLACEMENT DAMPENER DID NOT CORRECT THE WANDERING AND DRIFTING ISSUE. THE VEHICLE WILL NOT TRACK STRAIGHT AND MUST BE STEERED ALL THE TIME TO REMAIN IN A LANE CONSISTENTLY. AT HIGHWAY SPEEDS THE STEERING ISSUE IS VERY PRONOUNCED. IT BECOMES DIFFICULT TO KEEP THE VEHICLE TRACKING STRAIGHT WITH THE WANDERING ISSUE AND SLOP IN THE WHEEL. I HAVE ANOTHER APPOINTMENT ON 01/24/20 TO REEXAMINE THE STEERING PROBLEM.
STEERINGJanuary 20, 2020
JEEP STARTED A "DEATH WOBBLE" ON INTERSTATE AFTER HITTING POT HOLE. STEERING WHEEL STARTED RAPIDLY SHAKING AND WOULDN'T STOP UNTIL I GOT SLOWED TO BELOW 40 MPH.
UNKNOWN OR OTHERJanuary 20, 2020
BAD FRAME WELDS ALL OVER THE FRAME. POROSITY, MISSING SECTIONS OF WELD, PINHOLES, EXCESSIVE SCATTER, PROTECTIVE PAINT CHIPPING.
STRUCTUREJanuary 20, 2020
WHILE INSPECTING THE VEHICLE I NOTICED SEVERAL (MANY) WELDS ON THE FRAME OF THE VEHICLE THAT WAS VERY POOR. HOWEVER, IN ADDITION TO POOR WELD QUALITY, I NOTICED SEVERAL WELDS THAT WERE POORLY PAINTED/TREATED AND RAW METAL AND RUST ARE VISIBLE TO THE NAKED EYE. HAVING CONTACTED THE DEALERSHIPS IN THE AREA NO ONE WILL RETURN MY CALLS. I WILL BE PERSONALLY TREATING THE AREAS AND REPAINTING TO AVOID WORSENING CONDITION.
SUSPENSION,UNKNOWN OR OTHERJanuary 19, 2020
WHEN LOOKING AT THE VEHICLE ON A CAR HOIST, UNSATISFACTORY WELDS ON THE CHASSIS WERE IDENTIFIED. THE WELDS OCCURRED AT VARIOUS LOCATIONS AND INCLUDED DEFECTS SUCH AS EXCESSIVE POROSITY, EXCESSIVE WELD SPATTER, AND OFF LOCATION OF THE ORIGINAL WELD AND TOUCH UP WELDS. I AM NOT A CERTIFIED WELD INSPECTOR, HOWEVER I AM A STATE CERTIFIED WELDER, AND FEDERALLY LICENSED AIRCRAFT MECHANIC. I HAVE BEEN TAUGHT TO IDENTIFY WELD DEFECTS, AND UNDERSTAND EFFECTS THEY HAVE ON STRUCTURAL STRENGTH. FOR BEING A ROBOTICALLY WELDED FRAME I FOUND THE QUALITY OF SOME WELDS UNACCEPTABLE, AND SHOULD NOT HAVE PASSED QUALITY CONTROL AT THE FACTORY. I AM NOT AN AUTOMOTIVE ENGINEER, NOR AM I A STRUCTURAL ENGINEER, HOWEVER I ASSUME THAT THE STRUCTURAL STRENGTH OF THE FRAME IN THIS STATE IS LESS OF THE ORIGINAL DESIGN STRENGTH. THIS ISSUE SHOULD BE DEALT WITH BEFORE SOMETHING BAD HAPPENS.
STEERINGJanuary 14, 2020
STEERING IS BAD, WANDERS ALL OVER THE ROAD ABOVE 30 MPH. HARD TO CONTROL ESPECIALLY AT HIGHWAY SPEEDS. HAVE HAD ALL RECALLS DONE FOR STEERING AND NO IMPROVEMENT
STEERING,SUSPENSIONJanuary 14, 2020
MY JEEP HAS A DANGEROUS STEERING WOBBLE ESPECIALLY IF I HIT A SMALL BUMP. THE STEERING WHEEL GOES CRAZY AND I ALMOST LOOSE CONTROL OF THE STEERING.
STEERING,SUSPENSIONJanuary 13, 2020
STEERING OSCILLATING AFTER HITTING A BUMP AT 70. NEEDED TO SLOW VEHICLE TO STOP OSCILLATING
STEERING,SUSPENSION,WHEELSJanuary 9, 2020
AFTER THE STEERING DAMPER RECALL MY JEEP STARTED EXPERIENCING THE "DEATH WOBBLE" AFTER HITTING BUMPS AT ABOUT 65MPH. IT HAPPED 3 TIMES. JEEP IS GIVING ME THE RUNAROUND.
STEERINGJanuary 9, 2020
SINCE NEW MY JEEP PULLS TO THE RIGHT.. TOOK IT TO DEALER FOR ALIGNMENT .. THEY SAID THEY COULDN'T DO NOTHING ABOUT IT TO TAKE IT TO A AFTERMARKET SHOP.. MODESTO DEALER .. SERVICE REP JONATHAN... WHY WOULD I TAKE TO A AFTERMARKET SHOP?? HARD TO BELIEVE THEY CANT ALIGN OF FIX A STOCK VEHICLE THEY SOLD .. HARD TO KEEP ON THE ROAD PLEASE HELP.. SHAKES BAD AFTER 70 .. HARD TO BELIEVE I HAVE A NEW VEHICLE YET NEED TO DRIVE ON THE SLOW LANE..
STEERINGJanuary 9, 2020
I HAVE HAD A DEATH WOBBLE ON MY 2018 JEEP WRANGLER JL. I TOOK IT INTO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID IT WAS REPAIRED. ON MY WAY HOME 82 MILES AWAY. IT CONTINUED TO HAVE THE DEATH WOBBLE. I CALLED THE DEALERSHIP AND THEY RECOMMENDED I TAKE IT TO A DIFFERENT DEALERSHIP BECAUSE THEY COULD NOT FIX IT. THE NEXT CLOSEST IS OVER 2 HOURS AWAY AND A RENTAL WOULD BE REQUIRED. I HAVE HAD SO MANY ISSUES GETTING THIS RESOLVED.
STEERINGJanuary 9, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, WITHOUT WARNING THE STEERING WHEEL BECAME LOOSE AND FAILED OPERATE AS INTENDED. THE CONTACT STATED THAT IT WAS DIFFICULT TO SAFELY CONTROL OR MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO ALLEN MELLO CHRYSLER DODGE JEEP RAM LOCATED AT 13 MARMON DR, NASHUA, NH 03060 , (833)207-1926 AND ALSO TO BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT 625 HOOKSETT RD, MANCHESTER, NH 03104, (603)624-9280, TO BE DIAGNOSED. NEITHER DEALER WAS ABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
SUSPENSION,STRUCTUREJanuary 9, 2020
NOTHING HAPPENED PER SAY. SAW A NEWS STORY REGARDING THE INVESTIGATION INTO JEEP FOR POOR WORKMANSHIP ON FRAME WELDS. HAD MY JEEP LOOKED AT AND REALIZED MINE HAS FAULTY FRAME WELDS, AS WELL. SEE ATTACHED PHOTOS.
POWER TRAIN,ENGINEJanuary 8, 2020
AUDIBLE TICKING COMING FROM ENGINE COMPARTMENT
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEJanuary 7, 2020
FAILURE TO START, RANDOMLY WHEN VEHICLE IS STATIONARY. VISIBLE PERTAINING COMPONENT PARTS SUCH AS BATTERY, IGNITION SWITCH, STARTER AND VOLTAGE ALL IN GOOD ORDER. AFTER 30 MINUTE WAITING PERIOD CAR WILL START. STEERING WHEEL MOVEMENT WHEN EXITING VEHICLE APPEARS TO TRIGGER PROBLEM, QUITE OFTEN. HAS OCCURRED 8 TIMES IN 4 MONTHS. DEALER SHOWED NO ERROR CODES.
STEERINGJanuary 7, 2020
I HAVE 2018 JEEP JLU RUBICON FROM DAY ONE THAT I PICKUP MY JEEP THE STEERING WANDERS ALLOVER THE ROAD HAVE TO CONSTANTLY CORRECT TO KEEP FROM RUNNING OFF THE ROAD WHEN IT IS COLD BELOW 20 DEG THE STEERING TO THE RIGHT IS OK UNLESS IT GETS COLDER BUT WHEN YOU TURN TO THE LEFT IT BINDS UP, MAKING HARD TO TURN THEN ALL OF SUDDEN IT LETS LOSE IF THE WEATHER IS ABOVE 20 DEG THE BINDING GO'S AWAY AFTER VEHICLE WARMS UP BUT UNDER 0 DEG ITS HARD TO TURN UNTIL THE WEATHER WARNS UP. I HAVE TALKED WITH THE DEALERSHIP SEVERAL TIME THEY STATE THAT NOTHING IS WRONG IN THE AREAS OF THE DEALERSHIP THE WEATHER NEVER GET COLD
STEERING,SERVICE BRAKESJanuary 6, 2020
MY VEHICLE FAILED TO BRAKE AND STEERING WHEEL WAS NOT RESPONDING EITHER CAUSING ME TO CRASH INTO A VEHICLE PARKED IN FRONT OF ME THERE IS VIDEO SURVEILLANCE THAT WILL SHOW HOW LONG I WAS TRYING TO CONTROL THIS VEHICLE AND WAS NOT ABLE TOO I TOOK IT TO A JEEP DEALER AND THEY STATE THAT NOTHING WAS WRONG THERE ARE MULTIPLE FORUMS HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-2018-JL-SPORTS-BRAKES-AND-STEERING-FAILED-TODAY-AGAIN-CAUSING-A-CRASH.42801/PAGE-2 THIS HAPPEN AT A MALL AROUND THE HOLIDAY SEASON I COULD OF KILLED SOMEONE IM TRYING TO SAVE A LIFE SOMETHING WENT WRONG AND IS HAPPENING TO OTHERS YET JEEP FAILS TO CHECK FURTHER INTO IT ON SATURDAY MY JEEP HAD STILL NOT BEEN CHECKED NOW AT 10AM I RECEIVED A CALLED TELLING ME THAT NOTHING WAS WRONG WITH THE CAR SO FAST THE DEALER OPENS AT 9AM IT TOOK YOU LESS THAN AN HOUR TO TELL ME NOTHING IS WRONG WITH THE CAR? PLEASE I NEED THIS DOCUMENTED ALL I'M TRYING TO DO IS AVOID SOOTHING LIKE THIS HAPPENING AGAIN AND SOMEONE LOSING THEIR LIVES BECAUSE OF IT. ALL I WAS DOING WAS TRYING TO PARK AT A MALL. CAN SOMEONE GET BACK TO ME SO I CAN EXPLAIN IN DETAIL WHAT HAPPEN. PLEASE! ATTACHED IS A PICTURE OF ONE OF THE VEHICLE THAT WERE HIT BY MY 2018 JEEP WRANGLER JL.*DT*JB
STEERINGJanuary 6, 2020
STEERING WANDERS ALL OVER THE ROAD AT ALL SPEEDS. CONSTANTLY HAVE TO FIGHT THE WHEEL TO KEEP IT STRAIGHT
STEERINGJanuary 1, 2020
I HAVE A 2018 JEEP WRANGLER JLU SAHARA WITH 4,186 MILES ON IT. I AM EXPERIENCING VERY LOOSE STEERING ON MY VEHICLE. THE STEERING WHEEL HAS A DEAD SPOT OF ABOUT 2 INCHES IN EITHER DIRECTION FROM CENTER.THIS BECOMES INCREASINGLY NOTICEABLE AS SPEED INCREASES AND ONCE AT HIGHWAY SPEEDS IS EXTREMELY UNSTABLE. AS TO GET THE VEHICLE TO RESPOND / MAKE EVEN MINOR STEERING ADJUSTMENT AS YOU DRIVE, TAKES A SUBSTANTIAL MOVEMENT OF THE STEERING WHEEL. THIS LEADS TO THE VEHICLE SWERVING ALL OVER THE ROAD AND IS IS REALLY HARD TO CONTROL. IT IS TRULY NOT SAFE, ESPECIALLY HIGHER SPEEDS. AFTER I PURCHASES THE VEHICLE AND EXPERIENCED MY ISSUE, I HAVE COME TO LEARN THAT IS IT A VERY WELL KNOWN WIDE SPREAD PROBLEM THAT IS GOING UNADDRESSED BY FCA (FIAT CHRYSLER AUTOMOBILES) AND IS BEING EVEN MORE IGNORED BY THE SERVICE DEPARTMENTS OF MOST OF THEIR DEALERSHIPS (VERY FRUSTRATING TO BE TOLD THERE IS NO ISSUES WHEN EVERYONE KNOWS THAT THERE IS). THIS TOPIC IS ALL OVER INTERNET FORUMS, ON LINE ARTICLE AND ON LINE VIDEOS OUTLINING THE SAME EXPERIENCE AND OUTRAGED BECAUSE NO ONE IS ACKNOWLEDGING THIS DANGEROUS ISSUE.
STEERING,SUSPENSIONDecember 31, 2019
I RECENTLY HAD A LOCAL JEEP DEALER INSTALL A MOPAR FACTORY 2" LIFT KIT ON MY 2018 JEEP WRANGLER RUBICON A FEW WEEKS AGO. SINCE THE 2" LIFT WAS INSTALLED, WHEN THE JEEP HITS A HIGHWAY BREAK, BUMP/POTHOLE, ANYWHERE BETWEEN 30MPH UP TO NORMAL HIGHWAY SPEEDS, I GET THE "DEATH WOBBLE" IN THE STEERING WHEEL AND THE VEHICLE SHAKES VIOLENTLY. THIS JEEP STILL HAS THE FACTORY ORIGINAL TIRES AND RIMS INSTALLED, AND HAS NO OTHER ADD-ONS TO THE VEHICLE. I HAVE TO SLOW THE VEHICLE DOWN TO 25 MPH FOR THE DEATH WOBBLE TO STOP. I TRAVELED 35 MILES A FEW DAYS AGO ON A STATE HIGHWAY AT SPEEDS BETWEEN 40-65 MPH, IN 32 DEGREE TEMPS, AND THE VEHICLE WENT INTO A "DEATH WOBBLE" (7) TIMES, FIVE OF WHICH I HAVE ON VIDEO FOR THE UPCOMING LAWSUITS. IT APPEARS MORE VULNERABLE TO A DEATH WOBBLE IF THE FRONT DRIVERS WHEEL HITS A BUMP OR POTHOLE FIRST. ADDITIONALLY IT APPEARS TO ENTER INTO A DEATH WOBBLE MORE EASILY IF YOU ARE ON A CURVE IN A LEFT HAND DIRECTIONAL TURN. ALL KNOWN RECALLS HAVE BEEN PERFORMED TO THIS VEHICLE THAT I KNOW OF, TO INCLUDE THE UPDATED WORK AND INSPECTION TO THE STEERING STABILIZER DAMPENER/SHOCK. SOMEONE IS GOING TO DIE FROM THIS ISSUE IF IT IS NOT FIXED IF THEY HAVEN'T ALREADY, EITHER THE DRIVER OF THE JEEP, OR A UNWITTING PARTY IN ONCOMING TRAFFIC, ESPECIALLY IF THIS HAPPENS ON AN ICE COVERED ROAD! I HAVE VIDEOS OF THE DEATH WOBBLE, BUT NO PHOTOS, WHICH ARE ALL THAT ARE ALLOWED FOR POSTING ON THIS WEBSITE FOR THIS COMPLAINT. I WOULD BE HAPPY TO SHARE THE VIDEOS WITH NHTSA INVESTIGATORS IF THEY WISH TO CONTACT ME.
ELECTRICAL SYSTEM,VISIBILITY/WIPERDecember 31, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CORD HAD SEPARATED FROM THE WINDOW AND MALFUNCTIONED. THE FAILURE CAUSED THE REAR DEFROSTER NOT TO OPERATE AND CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO HOMER SKELTON CHRYSLER (7661 US HWY 51, MILLINGTON, TN) WHERE THE CORD WAS GLUED IN PLACE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
STEERING,SUSPENSIONDecember 30, 2019
I'M DRIVING ON THE HIGHWAY ABOUT 70 AND I HIT A BUMP AND MY CAR STARTS SHAKING VIOLENTLY! I HAVE CARS NEXT TO ME AND BEHIND ME , AND I MOVE OVER TO THE SLOWER LANE AND SLOW DOWN TO ABOUT 40 FOR THE SHAKING TO STOP .
STEERING,SUSPENSIONDecember 28, 2019
EXCESSIVE SHAKING IN STEERING WHEEL UPON HITTING SLIGHT ROAD BUMPS (CRACK/PEBBLE) NOT SIGNIFICANT BUMPS OCCURRING AT SPEEDS AS LOW AS 30MPH OCCURS MORE FREQUENTLY AT HIGHWAY SPEEDS ISSUE IS MORE COMMON IF STEERING WHEEL IS TURNED SLIGHTLY TO LEFT SHAKING IS EXCESSIVE AND VEHICLE CONTROL IS LOST AT HIGHER SPEEDS. ONLY WAY TO RESOLVE IS TO SLOW ABRUPTLY TO LESS THAN 40 MPH. VEHICLE HAS ALREADY UNDERGONE FCJ RECALL FIX OF ENHANCED STEERING DAMPER/STABILIZER BUT ISSUE IS NOT RESOLVED VEHICLE SAFETY CONCERN FOR THIS VEHICLE AND ANY OTHER VEHICLE NEAR IT WHEN ISSUE OCCURS ISSUE HAS HAPPENED SEVERAL TIMES WITH AS FEW AS 3500 MILES ON THE VEHICLE
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)December 27, 2019
WHILE DRIVING THE POSTED SPEED LIMITS, ON ANY STREET, I AM CONSTANTLY FIGHTING WITH THE STEERING WHEEL JERKS OUT OF MY HANDS, EVEN THOUGH I HAD SEVERAL PROFESSIONALS LOOK AT MY TIRES, WHEELS, SUSPENSION COMPONENTS, TIE RODS, STABILIZER BAR, STEERING DAMPENER, BALL JOINTS, ETC. MY JEEP HAS THIS MASSIVE DEATH WABBLE, WHERE I CONSTANTLY HAVE TO FIGHT THE STEERING WHEEL! ON 15+ DIFFERENT TIMES (IT DOES NOT MATTER IF I AM DRIVING ON A HWY 70MPH, SECONDARY ST'S 40MPH, 5-LANE ST'S AT 50MPH, OR WHILE DRIVING IN A SUBDIVISION AT 25MPH), JUST TRYING TO TURN MY JEEP BECOMES A HUGE CHALLENGE, EVEN ON A GOOD DAY! I BELIEVE THAT MY ELECTRIC POWER STEERING IS ALSO DEFECTIVE TOO, THE STEERING WHEEL VIOLENTLY JERKS ME INTO ONCOMING TRAFFIC, & INTO OTHERS LANES WITHOUT ANY WARNINGS! I FINALLY CONTACTED 'SYNERGY MANUFACTURING' WHO TOLD ME THAT ALL OF THE STEERING COMPONENTS ON THE JL'S ARE NOTHING BUT CHEAP GARBAGE, THAT ALL NEEDS TO BE REPLACED! THEY HAVE A REPLACEMENT KIT, WHICH FIXES THE PROBLEMS, FOR LESS THAN $1,200! WHICH SOUNDS LIKE A BARGAIN, IF IT MEANS THAT MY FAMILY REMAINS SAFE, COMPARED TO BEING KILLED IN YET ANOTHER FCA DEATH TRAP! ALSO, ONE'S FIRE RETARDANT BLANKET (UNDER THE HOOD), IS FALLING APART! I ONLY HAVE 1,800 ORIGINAL MILES ON IT, ITS NEVER EVEN BEEN OFF ROAD YET! I'VE GONE TO 7 DIFFERENT JEEP DEALERS, & NOBODY HAS ANY NEW REPLACEMENT PARTS, & ALL OF THEIR CUSTOMERS NEED TO GET IN LINE BEFORE THEY SHALL EVEN LOOK AT MY JEEP! I WOULD EXPECT A FLAWLESS RUNNING & DRIVING JEEP JL WRANGLER UNLIMITED RUBICON, AFTER SPENDING WELL OVER $60,000!!! CAN YOU PLEASE HELP ME? ALL ONE HAS TO DO, IS SEARCH ANY OF THE JEEP JL FORUMS, SEARCH YOUTUBE, E.G., & ONE SHALL SEE THOUSANDS OF EXACTLY THE SAME COMPLAINTS! NEVER AGAIN FCA, YOU LOST ME AS A CUSTOMER, ITS A MIRACLE THAT MY FAMILY & I AREN'T DEAD!!!
STEERINGDecember 23, 2019
HAD A RECALL ON THE STEERING DAMPER. HAD THE RECALL SERVICED A WEEK AGO. GOING 60MPH ON HIGHWAY AND HIT UNEVEN ROAD SURFACE THE STEERING SHIMMIES EXCESSIVELY ALMOST CAUSING A CRASH. HAD TO PULL OFF THE ROAD IN ORDER TO GET IT TO STOP. THIS WAS AFTER THE RECALL WAS SUPPOSEDLY FIXED.
SUSPENSIONDecember 20, 2019
TL* THE CONTACT'S DAUGHTER OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE SHAKING IN THE FRONT SUSPENSION CAUSED THE WINDSHIELD TO FRACTURE. THE VEHICLE WAS TAKEN TO GLOCKNER CHRYSLER, DODGE, JEEP, RAM OF ASHLAND (1041 GREENUP AVE, ASHLAND, KY 41101, (606) 329-8616) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WAS ONLY EVIDENT WHEN TRAVELING 70 MPH. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.
STEERINGDecember 20, 2019
THERE IS A LARGE DEAD SPOT IN THE STEERING OF MY JL WRANGLER. IT IS GETTING PROGRESSIVELY WORSE. THE VEHICLE TAKES A LOT OF EFFORT TO STAY IN IN A STRAIGHT LINE, PARTICULARLY AT HIGHWAY SPEEDS. THE DEALER INITIALLY SAID NOTHING WAS WRONG. A DIFFERENT DEALER SAID THEY FEEL IT BUT DO NOT KNOW WHAT IS CAUSING IT.
SUSPENSIONDecember 19, 2019
AT 9700 MILES BOTH MY WIFE AND I EXPERIENCED THE WRANGLER FRONT END WOBBLE. SPEED WAS APPROX 60 - 65 MPH ON A PAVED BYPASS. BOTH TIMES IT WAS WHEN WE WERE TRANSITIONING FROM A BRIDGE TO THE PAVEMENT. THIS HAPPENED AT DIFFERENT TIMES AND DIFFERENT LOCATIONS ON THE BYPASS. THIS WOBBLE IS A FRIGHTENING EXPERIENCE, AND YOUR NOT SURE WHAT TO DO TO STOP IT.
STEERINGDecember 19, 2019
I WAS DRIVING ON HIGHWAY ABOUT 65MPH, THE HIGHWAY WAS CURVING TO LEFT ON RAMP BUT I COULD NOT TURN MY STEERINGWHEEL BECAUSE IT WAS TOO STIFF. I DID NOT DO ANY SUSPENSION UPGRADES FOR THIS CAR. IT WAS MORE THAN STIFF. IT WAS DEFINENTLY NOT NORMAL I ALMOST COULD NOT TURN. THOUGHT I WAS GOING TO CRASH INTO WALL. I FELT LIKE IF THIS HAPPENS AGAIN IT MIGHT CAUSE A LIFE THREATNING ACCIDENT.
STEERINGDecember 19, 2019
MY LOCAL JEEP DEALER PERFORMED A RECALL SERVICE FOR FAULTY STEERING EVEN THOUGH I HAD NOT EXPERIENCED ANY PROBLEM THAT HAS BEEN REPORTED BY OTHERS. NOW, AFTER THE SERVICE WAS PERFORMED, I AM EXPERIENCING THE WOBBLY STEERING PROBLEM AT BOTH HIGH SPEEDS (65-70MPH) AS WELL AS AT LOWER SPEEDS (30-35MPH) WHEN I GO OVER ROAD BUMPS OR POTHOLES. THIS HAS HAPPENED 4 TIMES ALREADY IN THE LAST 2 DAYS SINCE I GOT MY VEHICLE SERVICED! HOW IRONIC THAT THE PROBLEM STARTED AFTER THE RECALL SERVICE WAS PERFORMED!!! BACK TO THE DEALERSHIP AGAIN...
STEERINGDecember 18, 2019
TWICE NOW THE STEERING WHEEL HAS LOCKED UP ON MY JEEP AND MADE IT HARD TO STEER. BOTH TIMES JEEP WAS DRIVING AND THAN TURNING AND WHILST TURNING STEERING LOCKED UP AND IT BECAME DIFFICULT TO TURN.
STEERINGDecember 17, 2019
WHEN TRAVELING AT HIGH SPEEDS (70+) ON THE FREEWAY, IF YOU HIT A BUMP OR HOLE MY STEERING WHEEL WILL VIOLENTLY SHAKE FOR ABOUT 10 SECONDS. I HAVE HAD MY CAR FOR ABOUT 13 MONTHS AND HAVE ONLY NOTICED IT OVER THE LAST FEW MONTHS (WHEN IT HAS BEEN COLDER TEMPERATURES, AS I LIVE IN MICHIGAN).
STEERINGDecember 17, 2019
VIOLENT SHAKING AT HIGHWAY SPEEDS. FIRST TIME IT HAPPENED WAS MAYBE A MONTH AFTER I PICKED UP THE VEHICLE BUT SINCE I BARELY DRIVE HIGHWAY IT DIDN'T HAPPEN AGAIN UNTIL RECENTLY ON A TRIP TO PA. HAD TO STOP THE VEHICLE FOR THE SHAKE TO STOP. VEHICLE IS SOMEWHAT CONTROLLABLE BUT EXTREMELY UNSAFE DEPENDING ON CONDITION OF HIGHWAY AND IF AT NIGHT. SINCE THE NOVEMBER ISSUE IT HAS HAPPENED A FEW TIMES SINCE AND WILL BE IN SERVICE ON 12/23 FOR A RECALL I WAS NEVER MADE OF AWARE OF.
LATCHES/LOCKS/LINKAGESDecember 16, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVERS' SIDE HOOD LATCH FRACTURED AND CAUSED THE HOOD TO SUDDENLY OPEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,500. *DT*JB
STEERING,SUSPENSION,STRUCTUREDecember 15, 2019
HEAVY AMOUNT OF RUST THROUGHOUT THE BOTTOM OF THE VEHICLE. RUST IS LOCATED ON FRAME WELDS, SUSPENSION CONNECTION BRACKETS, AND AXEL COMPONENTS. PHOTOS WERE TAKEN 10 DAYS AFTER PURCHASING FROM THE DEALERSHIP. I TOOK THE JEEP BACK AND ASKED THEM TO MAKE SURE EVERYTHING WAS SAFE. THE DEALERSHIP LOOKED AT ME LIKE I WAS CRAZY AND SAID YEP THAT IS NORMAL TO HAVE RUST. I ASKED IT IS NORMAL TO HAVE THIS MUCH RUST ON A BRAND NEW CAR. THAT IS CRAZY. THE STEERING JERKS TO THE RIGHT AND LEFT CONSTANTLY AND YOU ARE ALWAYS HAVING TO FIGHT IT TO STAY IN A STRAIGHT LINE. I HAVE READ FROM OTHER REPORT THAT THIS HAS BECOME A COMMON PROBLEM FOR THIS MODEL YEAR. I HOPE THIS ISSUE WILL BE RESOLVED. I BOUGHT MY CAR ON 06/29/2019. THE PHOTOS THAT ARE ATTACHED FOR YOUR REVIEW WERE TAKEN ON 07/11/2019 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERING,SUSPENSIONDecember 15, 2019
I WAS DRIVING ON THE HIGHWAY AT 64/65 MILES AN HOUR, NO WEATHER AT ALL, I HIT A BRIDGE STRAPPING BUMP, AND THE JEEP WAS ALMOST OUT OF CONTROL! DEATH WOBBLE DEFINITELY OCCURED JUST A VEHICLE WAS PASSING ME! I GRIPPED THE WHEEL AS IT SHOOK ALMOST UNCONTROLLABLY! I SLOWED DOWN TO ABOUT 30 AND IT STOPPED. THE JEEP WAS VIBRATING OUT OF CONTOL!! THIS HAS HAPPENED 4 TIMES ALREADY! IT IS TERRIFYING!! FIX THE DEATH WOBBLE NOBODY WANTS TO DIE!!!
STEERINGDecember 12, 2019
I WAS DRIVING IN THE BACK ROADS AT 30 MPH AND ENCOUNTERED A CURVE ON THE ROAD. I TURNED MY STEERING WHEEL LIGHTLY TO THE RIGHT AND MY JEEP WOULD NOT GO IN THE DIRECTION I NEEDED IT TO. THE STEERING LOCKED UP. I HAD IT LOCK UP MANY TIMES THIS MORNING WHEN I TURNED LEFT OR RIGHT. THE TEMPERATURE THIS MORNING WAS 35 DEGREES F. THIS IS A CAUSE FOR CONCERN AS OUR LIVES AND THOSE OF OTHERS IS AT RISK. A SERIOUS SAFETY CONCERN. THIS IS THE SECOND ISSUE I'VE HAD WITH THIS JEEP. I HAD THE STEERING DAMPNER CHANGED BECAUSE IT WAS VIOLENTLY VIBRATING AT HIGH SPEEDS ON THE HIGHWAY. THIS JL MODEL IS JUNK.
STEERINGDecember 12, 2019
STEERING LOCKED UP WHILE DRIVING. ISSUE HAPPENED TWICE AND THE DEALER STATED THEY FIXED IT. ISSUE STILL PERSISTS
STEERINGDecember 12, 2019
I HAVE HAD THE STEERING DAMPENER REPLACED 3 TIMES, AND THE FIX HAS NOT CORRECTED THE SHIMMY IN THE STEERING ON THE HIGHWAY. THIS IS VERY DANGEROUS WHEN IT HAPPENS, AS I HAVE TO SLOW DOWN COMPLETELY ON THE INTERSTATE.
STEERING,SUSPENSIONDecember 11, 2019
THIS HAPPENED TWICE ON THE SAME DAY. VEHICLE WAS IN MOTION AT APPROXIMATELY 60 MILES PER HOUR ENTERING HIGHWAY WHEN A BUMP WAS HIT FRONT END STARTED TO SHAKE AND SHIMMY ALL THE WAY THROUGH THE STEERING WHEEL. ALMOST HAD TO COMPLETELY STOP THE VEHICLE TO GET THE SHAKING TO STOP. THIS IS CALLED THE JEEP DEATH WOBBLE. I HAD RECEIVED A RECALL FROM FIAT CHRYSLER OF AMERICA SEVERAL MONTHS EARLIER TO HAVE MY VEHICLE STEERING STABILIZER REPLACE. AFTER A LOT OF RESEARCH ON THIS PARTICULAR PROBLEM I THINK THE VEHICLE MANUFACTURER SHOULD BE HELD LIABLE FOR ALL FRONT END DAMAGE DONE FOR THE LIFE OF THE VEHICLE IN RELATION TO THIS PROBLEM IN ENGINEERING. I HAVE SEEN MANY PLACES WHERE THEY SAY THIS PROBLEM WILL RUIN YOUR BALL JOINTS AND YOUR OTHER LINKAGES IN YOUR FRONT END. THEY SHOULD INFORM THE CONSUMER OF THIS PROBLEM AT TIME OF PURCHASE.
STEERINGDecember 11, 2019
MY 2018 JEEP WRANGLER HAS EXPERIENCED POWER STEERING FAILURE PRIMARILY DURING HIGHWAY DRIVING AND MORE OFTEN IN COLD WEATHER.YOU BECOME AWARE OF THE FAILURE AFTER ENTERING THE HIGHWAY AND ATTEMPT A SLIGHT CORRECTION RIGHT OR LEFT AND REALIZE THERE IS NO POWER ASSIST. YOU APPLY MORE PRESSURE THEN REALIZE IT IS GOING TO TAKE A LOT MORE EFFORT TO MAKE THE CAR MOVE IN THE DIRECTION DESIRED, THE INITIAL THOUGHT IS THE CAR IS NOT GOING TO TURN BUT WITH MORE PRESSURE IT FINALLY MOVES.THIS MAY CONTINUE FOR A FEW SECONDS OR CAN COME AND GO FOR MILES.I CANNOT MAKE THE CAR DO IT AT WILL SO I'VE MADE NO EFFORT TO HAVE THE CAR REPAIRED. I ALSO HAVE FOLLOWED FORUMS ON LINE DESCRIBING STEERING PROBLEMS BUT AS OF YET,IT APPEARS THERE IS NO DEALER REPAIR OFFERED. THE CAR HAS BEEN IN SERVICE SINCE 5/5/2018.THE PROBLEM HAS PERSISTED SINCE SHORTLY AFTER DELIVERY.I AM CURRENTLY JUST PAST 40K MILES IN THIS TIME PERIOD.OUT OF FACTORY WARRANTY BUT I DID PURCHASE A 100K MILE WARRANTY AT TIME OF SALE.I KEEP THINKING THIS PROBLEM IS GOING TO BECOME A RECALL ALONG WITH EXCESSIVE STEERING PLAY,(WANDERING),AND THE EVER FAMOUS "DEATH WOBBLE" OF WHICH THIS VEHICLE HAS ALL THREE.SO FAR THAT HASN'T HAPPENED. REGARDLESS OF BEING TERMED SAFETY ISSUES MY EXPERIENCE IS THAT THEY ARE MOST CERTAINLY SAFETY ISSUES.THANK YOU,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERING,SUSPENSIONDecember 10, 2019
TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...
STEERINGDecember 9, 2019
AFTER PURCHASING MY JEEP MY WIFE AND I NOTICED IT WAS REALLY HARD TO KEEP IT BETWEEN THE LINES. CONSTANTLY CORRECTING THE JEEP TO KEEP IT STRAIGHT. TOOK THE JEEP IN TO HAVE THE TRACK BAR REPLACED AND ALSO THE STEERING DAMPER REPLACED. THESES REPLACEMENT PARTS DID NOT FIX THE ISSUE. THERE IS ALSO A DEAD SPOT WITH THE STEERING WHEEL WHERE YOU CAN TURN IT ABOUT AN INCH BOTH DIRECTIONS WITHOUT ANY MOVEMENT FROM THE WHEELS. AFTER DRIVING THE JEEP I AM TIRED FROM RECORRECTING CONSTANTLY. THIS IS A DANGEROUS ISSUE. I HAVE CONTACTED JEEP CARES AND MY DEALERSHIP FOR A THIRD TIME. THE DEALERSHIP TOLD ME NOTHING WAS LOOSE AND IT DRIVES LIKE THE OTHERS. FRUSTRATING!
STEERINGDecember 8, 2019
FIRST TIME I NOTICED IT VEHICLE WAS IN MOTION I HIT A SMALL POTHOLE AND STEERING OF THE VEHICLE WAS UNCONTROLLABLE FOR 10 15 SECONDS (THE FIRST TIME THIS HAPPENED WE WERE ON THE WAY HOME FROM THE HOSPITAL WITH OUR NEWBORN AND PULLED OVER THINKING A TIRE POSSIBLY BLEW). NOW, EVEN THE SMALLEST BUMP IN THE ROAD WILL CAUSE THE VEHICLE TO SHIMMY AND WOBBLE ALMOST TAKING OVER COMPLETE CONTROL OF THE STEERING. WHEN I BROUGHT THE JEEP IN FOR A ROUTINE OIL CHANGE THEY DID NOT MENTION THE RECALL UNTIL I ASKED THEM ABOUT A POSSIBLE PROBLEM WITH MY VEHICLES STEERING. I HAVE ALSO RECEIVED NO NOTICES OR PHONE CALLS FOR THIS STEERING RECALL. THIS COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WITH AN INEXPERIENCED DRIVER. WE HAVE TO DRIVE ON A ROAD DAILY THAT IS PROBLEMATIC AS IT IS UNDER CONSTRUCTION WITH ALL KINDS OF BUMPS AND UNEVEN SURFACES. MY VEHICLE IS SCHEDULED FOR THE SERVICE RECALL REPAIR. I WANTED TO DOCUMENT THE PROBLEM WITH YOUR AGENCY AND ALSO NOTE THAT JEEP DID NOT CONTACT ME WHATSOEVER REGARDING THIS RECALL.
STRUCTURE,UNKNOWN OR OTHERDecember 7, 2019
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
SEAT BELTSDecember 7, 2019
REAR SEAT BELTS TORN ONLY USED REAR SEATS 2 TIMES IN THE YEAR I'VE OWNED THE VEHICLE HAVE HAD THE REAR SEAT FOLDED DOWN THE WHOLE TIME
STEERING,SUSPENSIONDecember 6, 2019
WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.
STEERINGDecember 4, 2019
MY JEEP STEERING WHEEL IS BINDING UP AND IS A SERIOUS SAFETY CONCERN. I ALMOST GOT INTO A MAJOR ACCIDENT BECAUSE OF IT YESTERDAY IN A SNOWSTORM WHEN A GUY STOPPED SHORT IN FRONT OF ME AND I COULD NOT GET THE WHEEL TO TURN LEFT WITHOUT JAMMING MY BRAKES AND DRASTICALLY REDUCING SPEED WHICH THEN FREE'D THE WHEEL UP AND LET ME TURN LEFT. IT JUST STARTED HAPPENING NOW IN THE COLDER WEATHER AND SOME OF THE THINGS I HAVE READ SAY IT MAY BE RELATED TO COLD WEATHER. IT IS NEAR IMPOSSIBLE TO TURN THE WHEEL LEFT AT HIGH SPEEDS OF 50-60+ MPH AND THE WHEEL COMPLETELY LOCKS UP WHEN ATTEMPTING TO TURN LEFT. THIS HAPPENS AT HIGH SPEEDS AND IS A MAJOR CONCERN IF I NEEDED TO CHANGE TO LEFT LANE QUICKLY OR AM TAKING A LONG LEFT TURN ON AN ON/OFF RAMP. THIS IS A SERIOUS SAFETY CONCERN CONSIDERING I WOULD NOT BE ABLE TO TURN LEFT TO AVOID AN OBSTACLE SUCH AS AN ACCIDENT IN FRONT OF ME. EXTREMELY DISAPPOINTED JEEP HAS NOT ACKNOWLEDGED THIS ISSUE AND ISSUED A RECALL BECAUSE THERE ARE SEVERAL OTHERS DESCRIBING THE EXACT SAME ISSUE. STAR CASE S1808000255 SYMPTOM / VEHICLE ISSUE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/ HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-LOCKED-UP-AT-70MPH.18906/PAGE-4
ENGINEDecember 4, 2019
WHEN THE IN MOTION THE MOTOR HAS A STRONG NOISE LIKE THE PISTON WHERE BROKEN, I HAVE TAKE TO SERVICES DEALER AND THEY SAID IT NORMAL, THEN SECOND TIME THE HAD TO CLEAN THE PISTON THAT I PAID FOR $390.00. THE NOISE CONTINUED YOU FEEL LIKE THE MOTOR IS GOING TO EXPLODED. I WILL TAKE IT BACK FOR THE FOURTH TIME. I WORRY FOR MY SAFETY. THIS IS A NEW CAR THAT I BOUGHT I O MILEAGE. I WILL LIKE MY MONEY BACK IF THE NO SOLUTION.
SEATSDecember 4, 2019
JEEP IS LESS THAN 12 MONTHS OLD AND THE STITCHING IN THE MIDDLE OF THE REAR SEAT IS MISSING. HAVE TRIED TO TELL THE DEALERSHIP THAT IT IS NOT "NORMAL WEAR AND TEAR". NOTHING SITS IN THE MIDDLE OF THE BACK SEAT. THE DRIVERS SEAT STITCHING WOULD GO WAY BEFORE DUE TO WEAR. DEALER IN LONGMONT, CO TOLD US THAT THERE WAS NOTHING THAT HE COULD DO AFTER HE MADE US WAIT WEEKS AND WE HAD TO DRIVE TO THE DEALERSHIP MULTIPLE TIMES. MULTIPLE CALLS WERE MADE THAT WERE IGNORED. FINALLY WE WENT IN AND WERE TOLD THAT WE SHOULD BRING IT IN THE NEXT DAY AND THEY WOULD GET IT TAKEN CARE OF AND THAT THEY HAD TO HAVE THE PICTURES WE SENT THEM SENT OFF TO MAKE SURE IT COULD BE WARRANTED. NOPE. ANOTHER LIE FROM THE DEALERSHIP. WHAT A SHAME. I LOVE MY JEEP, BUT THE SERIVE THAT COMES WITH THE "JEEP CARES" AND ALL OF THE EXTRA WARRANTY MUMBO-JUMBO IS A JOKE. WHEN YOU PAY $55K+ FOR A VEHICLE, YOU WOULD AT LEAST EXPECT IT TO LAST A YEAR.
STRUCTUREDecember 2, 2019
VEHICLE FRAME HAS SEVERAL LOCATIONS WITH POOR WELDS. SPECIFICALLY, EXCESSIVE WELD SPLASH AND POROUS WELDS SIMILAR IN APPEARANCE TO OTHER OWNERS OF 2018 MODEL YEAR JEEP WRANGLER VEHICLES.
STEERINGNovember 29, 2019
AT HIGHWAY SPEEDS THE STEERING WHEEL OF MY JEEP LOCKS UP AND IS VERY DIFFICULT TO TURN. THIS HAPPENS NO MATTER IF I AM GETTING OFF AN EXIT OF JUST CHANGING LANES ON THE HIGHWAY. IT IS EXTREMELY DANGEROUS. SEEMS TO BE CONNECTED TO THE HIGHWAY SPEEDS AND LOWER TEMPERATURES.
STEERINGNovember 29, 2019
WHILE DRIVING DOWN THE ROAD AT ANY RATE OF SPEED MY STEERING WHEEL LOCKS UP ON ME IF TURNING EVEN SLIGHTLY. IT ALMOST FEELS AS IF I AM LOSTING POWER STEERING. WHEN THIS HAPPENS I HAVE TO PULL REALLY HARD TO GET THE VEHICLE TO TURN BUT THEN IT COULD LET LOOSE AT ANY TIME SO WHEN THAT HAPPENS IT ALMOST PUTS ME IIJ N THE DITCH BECAUSE I AM ALREADY PULLING SO HARD ON THE WHEEL. THE ONLY TIME THIS SEEMS TO HAPPEN IS WHEN IT IS BELOW ABOUT 30F. WHICH OVER HALF THE YEAR WHERE I LIVE. IT IS A DAILY OCCURRENCE IN THESE TEMPS AND WILL HAPPEN IF I'M GOING 10MPH OR 90MPH.
STEERINGNovember 28, 2019
WHEN DRIVING ON THE HIGHWAY THE CAR WANDERS TO THE LEFT OR RIGHT MAKING CONSTANT CORRECTION.
STEERINGNovember 28, 2019
SINCE I BOUGHT MY JEEP I'VE TAKEN IT BACK TWICE FOR THE DEATH WOBBLE. LESS THAN A YEAR AGO WAS THE FIRST TIME AND THEY REPLACED THE STEERING DAMPER. IT WAS FINE FOR A FEW MONTHS AND STARTED AGAIN. HAVING TO WORK I WASN'T ABLE TO TAKE IT BACK IN. THE WOBBLE GOT SO BAD I WAS SCARED WHEN IT WOULD START. IT HAD SUCH A VIOLENT SHAKE WHEN I WOULD HIT A BUMP ON THE FREEWAY I WOULD HAVE TO REDUCE SPEED ON THE FREEWAY FAST WHICH CAUSES IT'S OWN SET OF ISSUES. I JUST TOOK IT IN AGAIN AND THEY DID THE RECALL ON THE STEERING DAMPER AGAIN. I TOLD THEM YOU DID IT LESS THAN A YEAR AGO. I GOT THE JEEP BACK THIS WEEK AND MY FIRST DRIVE ON THE FREEWAY I CAN ALREADY FEEL THAT IT IS STILL GOING TO BE A ISSUE. WHAT WILL HAPPEN WHEN IT'S SNOWING AND ICY ON THE FREEWAY AND THE DEATH WOBBLE HAPPENS? FCA MAY REALLY HAVE A DEATH ON THEIR HANDS THEN. YOU DON'T GET MUCH FOR 50,000 ANYMORE. THIS SHOULD BE STOPPED BEFORE THESE JEEPS KILL PEOPLE.
STEERING,SUSPENSIONNovember 26, 2019
DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.
STEERINGNovember 25, 2019
I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL SET AT 73. I HIT A BUMP AND THE STEERING STARTED SHAKING RAPIDLY. I WAS UNABLE TO CONTROL THE VEHICLE WHILE THIS WAS HAPPENING. I SLOWED TO A STOP AND WHEN I STARTED AGAIN I WAS FINE. I NOTED THAT WHEN I WAS TRAVELING BETWEEN THE SPEEDS OF 70-75 AND HIT A BUMP IS WHEN THE WOBBLE WOULD ENSUE. I HAVE HAD THE STEERING DAMPER REPLACED ALREADY DUE TO THIS SAME ISSUE. THE STEERING DAMPER HAD NO EFFECT ON THE PROBLEM.
STEERINGNovember 24, 2019
ROUNDING A TURN AND GOING ABOUT 30 MPH, THE POWER STEERING STOPPED WORKING. FOR ABOUT 2 SECONDS I HAD TO STRUGGLE WITH THE VEHICLE TO PREVENT FROM CRASHING INTO THE CENTER DIVIDER.
STEERINGNovember 24, 2019
BOUGHT THE VEHICLE MAY 2018. AFTER DRIVING FOR A WEEK BROUGHT BACK TO DEALER IN REGARDS TO LOOSE STEERING AND A DEAD SPOT THAT I COULD MOVE THE WHEEL 3 INCHES BEFORE THE TIRES WOULD MOVE. DEALER SAID IT WAS A JEEP THING. THIS IS MY 4TH JEEP WRANGLER AND NONE OF MY PREVIOUS MODELS HAD THE ISSUE. THEY SAID IT WAS DESIGNED TO BE THAT WAY. AFTER ANOTHER MONTH I BROUGHT IT BACK COMPLAINING OF THE SAME PROBLEM AND THAT I SAW FORUMS THAT STATED OTHERS WERE HAVING ISSUES. ONCE AGAIN, TOLD IT IS THE WAY THAT JEEPS HANDLE. I TOOK THE JEEP TO A 4 WHEEL DRIVE PLACE FOR AN ALIGNMENT. AFTER ALIGNMENT THE VEHICLE HAD THE SAME ISSUE. I HAVE SINCE PUT ON LEVELING KIT AND 35 INCH TIRES. WHEN I BROUGHT IT BACK TO JEEP BECAUSE I HEARD OF A SOFTWARE PATCH AND NEW STEERING BOX THAT WAS SUPPOSE TO FIX STEERING. DEALER SAID THAT BECAUSE I PUT ON 35 INCH TIRES THAT THERE IS NOTHING THEY CAN DO. I NOW HAVE 27K MISERABLE AND DANGEROUS MILES ON THE VEHICLE. I SEE THAT JEEP JL AS ALMOST 1K OF COMPLAINTS ABOUT THE STEERING. IT IS A SAFETY ISSUE WHEN YOU CANT KEEP IN YOUR LANE!
UNKNOWN OR OTHERNovember 24, 2019
BACKUP CAMERA RANDOMLY DOES NOT WORK. SOMETIMES THE BACKUP CAMERA WILL WORK BUT WITHOUT THE GUIDELINES. AND SOMETIMES THE BACKUP CAMERA WILL NOT WORK AT ALL, ONLY SHOWING THE NAVIGATION GPS SCREEN COMPLETELY BLACK. IT MALFUNCTIONS LIKE THIS WHILE BACKING UP IN MY GARAGE, OR BACKING UP INTO A PARKING SPOT IN A PARKING GARAGE OR ON A CITY STREET. I WAS INFORMED BY TWO DEALERSHIP SERVICE DEPARTMENT REPRESENTATIVES THAT THEY CAN'T DO ANYTHING ABOUT IT UNLESS IT IS NOT WORKING WHEN I BRING IT IN, SO THEY WILL BE ABLE TO DIAGNOSIS THE PROBLEM CORRECTLY. OF COURSE, IT ALWAYS WORKS PROPERLY WHEN I BRING IT IN TO THE DEALERSHIP. I HAVE VIDEOS FROM MY IPHONE WHEN IT MALFUNCTIONS BUT THE DEALERSHIP SAID THEY WERE SORRY AND CAN'T DIAGNOSIS IT WITH THE VIDEO, AND THAT IT HAS TO BE IN THE MALFUNCTION MODE AT THAT TIME BEFORE THEY CAN DO ANYTHING ABOUT IT. I CURRENTLY HAVE AROUND 8,600 MILES ON MY 2018 JEEP JL SAHARA WRANGLER AND THIS PROBLEM STARTED AROUND 4,500 MILES OR MAYBE SLIGHTLY LESS. THIS IS VERY FRUSTRATING! I SPECIFICALLY PAID EXTRA FOR THIS JEEP MODEL TO GET THE BACKUP CAMERA. AND IT ONLY WORKS PROPERLY ABOUT 60% OF THE TIME! I NEVER KNOW WHEN IT WILL WORK PROPERLY OR WHEN IT WILL NOT WORK AT ALL.
STEERING,SUSPENSIONNovember 22, 2019
MORE THAN ONCE I HAVE EXPERIENCED EXTREME SHAKING OF THE STEERING WHEEL AND VEHICLE. IT HAPPENS WHEN I AM ON THE HIGHWAY AND HIT A BUMP. EACH TIME IT HAS HAPPENED I TENSE UP FOR FEAR OF LOSING CONTROL. I HAVE TO SLOW DOWN TO ABOUT 35MPH FOR IT TO STOP. THIS IS NOT SAFE TO DO ON THE HIGHWAY. IT IS ALSO ILLEGAL TO DO AS THE MINIMUM SPEED LIMIT IS 45MPH. I BROUGHT MY JEEP INTO THE DEALERSHIP ON 11/11/2019 FOR AN OIL CHANGE, TIRE ROTATION AND TO HAVE SOME DAMPENER THING INSTALLED DUE TO A RECALL. THE VERY NEXT DAY IT DID THE SAME THING. I HAVE NOW BEEN TRYING TO AVOID GOING OVER 45 MPH.
STEERING,SUSPENSION,ELECTRICAL SYSTEMNovember 22, 2019
MY 2018 JEEP JL HAS HAD NON STOP ISSUES WITH THE "DEATH WOBBLE" SO MUCH THAT I HAVE HAD TO PARK THIS VEHICLE AND NOT DRIVE IT . IT HAS BEEN IN THREE TIMES FOR REPAIRS , EACH TIME PROMISED A FIX WOULD OCCUR. LAST WEEK I WAS DRIVING ON THE INTERSTATE BETWEEN WORK AND HOME, AND I HIT A REGULAR UNEVEN PAVEMENT ONE WOULD DRIVE OVER EVERYDAY , AND THE VEHICLE RESONATED SO MUCH THAT IT PUSHED ME INTO THE LEFT LANE.. LUCKILY NO ONE WAS THERE BUT DECIDED TO PARK THE VEHICLE TILL THE NEXT SCHEDULED FIX ON 11/18. AFTER RECEIVING THE VEHICLE BACK THE INSTABILITY IS STILL THERE AND RESONATES WHEN GOING OVER ANY UNEVENNESS IN ROADS. I HAVE CREATED A CASE WITH JEEP WAIVE (CASE NUMBER 68188061) AND CALLED JIM COGDILL DODGE DEALERSHIP IN KNOXVILLE TN WHOM HAS REPAIRED THE FRONT END THE LAST THREE TIMES . I WAS TOLD ON 11/22 THAT THE DEALERSHIP JUST GOT NOTICE BY A OFFICIAL CHRYSLER NOTIFICATION THAT THE RECALL FIX FOR THE DEATH WOBBLE IS NOT FIXING THE INSTABILITY IN THE FRONT END ,AND IN SOME CASES MAKING IT WORSE. THEY HAVE BEEN TOLD TO STOP FIXING THE CARS UNTIL A NEW PART/FIX IS RELEASED BY CHRYSLER. I NOW HAVE A CAR THAT I CANNOT DRIVE, PURCHASE NEW JUST LAST YEAR AND HAVE LOST ALL TRUST IN THE SAFETY OF THIS CAR. I AM LOOKING FOR HELP TO SOLUTION AND HELP OTHERS WHOM ARE IN MY SAME SITUATION. ADDITIONALLY, MY VEHICLE COMPUTER HAS MESSED UP AND IS SHOWING ALMOST 1 MILLION MILES (999,999) . THIS COMPLAINT IS ALSO PART OF MY CASE AS I CANNOT SALE MY VEHICLE, OR BE LEGAL WITH THE ODOMETER IN CURRENT STATUS.
STEERING,WHEELSNovember 21, 2019
TRAVELING ON AN INTERSTATE AT 65 MPH AND WENT ACROSS THE METAL STRIP JUST BEFORE A BRIDGE. THE FRONT WHEELS STARTED WOBBLING VIOLENTLY AND THE STEERING WHEEL SHOOK BAD AS WELL. THIS HAPPENED TWO MORE TIMES THIS TRIP AT THE SAME TYPE OF SITUATION. THE SECOND TIME I TRIED TO SLOW DOWN TO GET THE JEEP TO STOP WOBBLING BUT AN 18 WHEELER WAS DIRECTLY BEHIND ME AND ALMOST RAN UP THE REAR OF MY VEHICLE. I HAD THREE MISHAPS ALL THE SAME ON THIS TRIP. I USE THE JEEP AROUND TOWN, BUT WON'T DRIVE IT AT HIGH SPEEDS. I HAD THE DAMPER REPLACED IN THE JEEP THREE DAYS PRIOR TO THIS TRIP. THIS IS THE PART THAT FCA SAYS CAUSES THE PROBLEM. I HAVE ANOTHER APPOINTMENT NEXT WEEK TO HAVE THE JEEP CHECKED OUT. THE DATE THIS HAPPENED TO ME WAS NOV. 8TH, 2019. BEING A FIRST TIME OWNER OF A JEEP, I THINK I SHOULD HAVE BEEN MADE AWARE OF THIS PROBLEM WHEN I BOUGHT THE JEEP FROM THE DEALER.
STEERINGNovember 21, 2019
STEERING FEELS LOOSE AND HAS PLAY. UNSAFE
STEERINGNovember 21, 2019
STEERING WHEEL BINDS UP (IT WON'T TURN LEFT) IN IN COLD TEMPERATURES. IT HAPPENED ON TWO SEPARATE OCCASIONS WHILE DRIVING (IN BOTH OF THESE CASES SPEEDS WERE BELOW 45MPH). NOTIFIED THE CAR DEALERSHIP AND THEY SAID THEY COULD NOT DO ANYTHING WITHOUT A TECHNICAL SERVICE BULLETIN (TSB), SO I SUBMITTED A CASE NUMBER WITH FIAT CHRYSLER AUTOMOTIVE (FCA). WITHIN 12 HOURS OF SUBMITTING THE CASE, I WAS INFORMED THEY COULD NOT DUPLICATE, WERE NOT GOING TO DO ANYTHING FURTHER AND WHERE CLOSING THE CASE. I BELIEVE THIS IS A SIGNIFICANT VEHICLE SAFETY ISSUE THAT REQUIRES A MORE THOROUGH INVESTIGATION AS BINDING STEERING COULD HAVE SEVERE CONSEQUENCES THAT CAN RESULT IN DEATH. I AM NOT SATISFIED THE DEALERSHIP OR FCA ADEQUATELY ADDRESSED THIS ISSUE. LASTLY, SEVERAL ONLINE JEEP FORUMS HAVE INDICATED AND DEMONSTRATED VERY SIMILAR PROBLEMS ON THIS MODEL AND YEAR OF THE VEHICLE.
STEERINGNovember 21, 2019
PURCHASED THE VEHICLE ABOUT 3 MONTHS AGO . HAS BEEN IN AND OUT OF DEALERSHIP BECAUSE THE STEERING IS OFF. IT HAS ALOT OF PLAY AND HAS A DEAD SPOT IN THE MIDDLE WHICH HAS MADE IT VERY UNSAFE TO DRIVE. 2 DEALERSHIP HAVE TRIED FIXING THE ISSUE, HAVE THROWN PARTS AT IT BUT HAVE STATED THAT THE ISSUE IS A "CHARACTERISTIC OF THE VEHICLE" AND SO THEY HAVE WASHED THEIR HANDS BY SAYING THIS. PURCHASING DEALERSHIP HAS ALWAYS BEEN UNWILLING TO WORK WITH US BUT HAVE LIED TO US ON MULTIPLE OCCASIONS. REACHED OUT TO JEEP CARE AND HAD CASE ESCALATED TO A LEVEL 2 CONTACT BUT THEY HAVE NOT BEEN OF MUCH ASSISTANCE EITHER AS THEY HAVE JUST GONE WITH WHAT THE DEALERSHIPS STATE. WE WERE NEVER OFFERED TO HAVE JEEP ENGINEERS COME OUT AND CHECK THE VEHICLE. WE WERE TAKEN ON A TEST DRIVE WITH OTHER 2018 MODELS AND THEY DRIVE EXACTLY THE SAME BUT THE SECOND THAT YOU ASK THE DEALERSHIPS TO ALLOW YOU TO DRIVE A 2019 THEY BECOME EXTREMELY HESISTANT AND SAY THAT IT'S A DIFFERENT YEAR SO IT DOES NOT APPLY. ONE DEALERSHIP ALLOWED US TO DRIVE A 2019 MODEL OF OUR VEHICLE AND THERE IS NOT STEERING ISSUE OF ANY TYPE WHICH ONLY LEADS US TO BELIEVE THAT JEEP RECTIFIED THE ISSUE WITH THE NEWER MODELS AND ARE REFUSING TO SPEAK UP ABOUT THE 2018 MODEL, OURS.
STEERINGNovember 20, 2019
THIS VEHICLE EXHIBITS A DEAD SPOT AT 12 OCLOCK/DEAD CENTER CAUSING OSCILLATIONS OF THE STEERING WHEEL TO STAY STRAIGHT ON THE ROAD. THIS ISSUE HAS BEEN INTO DEALER SERVICE NO LESS THAN 8 TIMES IN THE FIRST 11 MONTHS OF OWNERSHIP. THIS IS STILL NOT RECTIFIED, HOWEVER, I AM WORKING WITH THE AREA TECH ON FURTHER FIXES/OPTIONS.
STEERINGNovember 20, 2019
FOLLOW UP TO CASE #11281004. COMMENTS IN EMAIL REPLY
STEERINGNovember 19, 2019
THIS PROBLEM HAS BEEN PREVIOUSLY REPORTED AND THERE HAVE BEEN 3 ATTEMPTED FIXES; 2 STEERING DAMPERS AND A WHEEL ALIGNMENT. DURING A RECENT 150 MILE TRIP, OUR JEEP DID THE DEATH WOBBLE ON 5 OCCASIONS. 3 AT HIGHWAY SPEED, APPROXIMATELY 70 MPH; TWICE CHANGING LANES AND ONCE ON A STRAIGHT AWAY IN RIGHT LANE. THE 5TH EVENT WAS AT 55 MPH ON A STRAIGHTWAY. JEEP IS IN FOR 5TH REPAIR TODAY 11/19/19 FOR A TRACK BAR TO FIX THE DEATH WOBBLE PROBLEM.*DT CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALERSHIP AND DEALERSHIP WANTED TO CHARGE HIM FOR AN ALIGNMENT AT CONSUMER'S COST, CONSUMER DECLINED.*JB*DT CONSUMER STATED WARRANTY CLAIM FOR REPAIRS SHOW 9TH ONE.*JB
ELECTRICAL SYSTEMNovember 19, 2019
CLIMATE CONTROL CANNOT BE ADJUSTED. TEMPERATURE, FAN SPEED ALL STAY LOCKED
STEERING,SUSPENSION,ENGINENovember 19, 2019
WHEN TRAVELING ON HIGHWAY AT 50-70 MPH AND HITTING A BUMP, THE FRONT OF THE JEEP BEGINS TO SHAKE OR WOBBLE VERY HARD BACK AND FORTH. THE ONLY WAY TO STOP IT IS TO HIT THE BRAKES QUICKLY AND HARD, MAKING DRIVING VERY UNSAFE - ESPECIALLY INCREASING THE DANGER OF GETTING REAR ENDED. IT HAS BEEN IN THE SHOP 3 TIMES TO CORRECT THIS ISSUE TO NO AVAIL. ENGINE LIGHT ALSO GOES ON AND OFF REPEATEDLY.
STEERINGNovember 19, 2019
AFTER OWNING THE VEHICLE, WHICH I BOUGHT USED WITH 8113 MILES ON IT, FOR ONLY FOUR DAYS, I EXPERIENCED A VIOLENT VIBRATION FROM THE STEERING MECHANISM, FORCING ME TO SLOW DOWN AND PULL TO THE SIDE OF THE ROAD. I THOUGHT I'D BLOWN A TIRE, BUT THE MONITOR SHOWED THEM TO BE PROPERLY INFLATED. ONCE I SLOWED DOWN, THE SHAKING DISAPPEARED AND I WAS ABLE TO CONTINUE WITHOUT INCIDENT. IT HAS NOT HAPPENED AGAIN, BUT WHEN I RESEARCHED THE PHENOMENON I DISCOVERED THAT FCA HAD, SUPPOSEDLY, ISSUED A TSB RELATED TO THE PROBLEM, AND SENT A LETTER TO OWNERS OFFERING TO INSTALL A HEAVIER DUTY STEERING STABILIZER. THE DEALER I TOOK IT TO THIS MORNING WAS UNAWARE OF ANY SUCH PROBLEM OR TSB, AND, SINCE I CAN'T GET A COPY OF IT FROM YOUR IMPOSSIBLE-TO-NEGOTIATE WEBSITE, I'M AT A LOSS AS TO HOW TO PROCEED.
STEERING,SUSPENSIONNovember 18, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.
SUSPENSIONNovember 18, 2019
POOR WELDS ON FRAME
STEERINGNovember 18, 2019
I FILED A COMPLAINT ON THE LOOSE STEERING AS IT FEELS LIKE THERE IS A DEAD SPOT WHILE DRIVING AND IT DOESN'T RESPOND, IN DECEMBER OF LAST YEAR. IT'S LIKE SEVERAL DEGREES OF CONSTANTLY TURNING THE STEERING WHEEL BEFORE IT REGISTERS. LIKE IN AN OLD MOVIE WHERE YOU SEE THEM ALWAYS HAVING TO KEEP TURNING THE WHEEL BACK AND FORTH EXCESSIVELY. THIS HAS NOT BEEN ADDRESSED AS OF YET. FAST FORWARD TO THE TERM DEATH WOBBLE THAT IS PLAGUING MY JEEP WITH 9100 MILES ON IT. DEALERSHIP REPLACED THE DAMPNER. BUT THAT DID NOTHING TO CORRECT THE VIOLENT SHAKING WHEN HITTING AN EXPANSION JOINT OR POTHOLE AT HIGHWAY SPEEDS. I'M DISGUSTED AT HOW AWFUL THIS IS ON A NEW VEHICLE. I SHOULD NOT HAVE ANY WORN PARTS ON MY JEEP WITH UNDER 10K MILES. I WANT ANSWERS, SOLUTIONS, A FOLLOW UP BY SOMEONE WHO IS IN CHARGE OF THIS. IT'S SCARY TO DRIVE BETWEEN THE EXCESSIVE PLAY AND DEATH WOBBLE. IT'S LIKE I'M DRIVING AN OLD JUNKER, DEFINITELY NOT A 40K NEW JEEP.
SUSPENSION,UNKNOWN OR OTHERNovember 17, 2019
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
STEERING,SUSPENSIONNovember 16, 2019
MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.
STEERINGNovember 16, 2019
STEERING WANDERS. TWO OR THREE INCHES OF PLAY IN STEERING. CAR HAS BEEN IN FOR SERVICE THREE TIMES. DEALER CHANGED STEERING STABILIZER THREE TIMES. CAR GOES BACK IN 11/18/19 FOR THE 4TH TIME SAME PROBLEM. STEERING IS DANGEROUS. CAR IS UNCONTROLLABLE.
UNKNOWN OR OTHERNovember 15, 2019
JUST GOT ONTO HIGHWAY, GOING ABOUT 72 MPH, HIT A SMALL BUMP AND CAR STARTED VIOLENTLY SHAKING (FREQUENTLY REFERRED TO AS DEATH WOBBLE). ONCE I PULLED OVER AND STOPPED THE WOBBLE WENT AWAY. THIS HAPPENED THE DAY AFTER I BROUGHT MY VEHICLE IN FOR A RECALL TO REPLACE THE STEERING COLUMN DAMPER WHICH SUPPOSEDLY CAUSED THIS PROBLEM TO BEGIN WITH. NEVER HAD THIS PROBLEM UNTIL I BROUGHT IT IN FOR THE RECALL. BROUGHT IT TO THE DEALERSHIP TWO DAYS LATER AND THEY TOLD ME NOTHING WAS WRONG WITH IT BUT IF IT HAPPENS AGAIN TO BRING IT BACK IN. THEY TOLD ME MY WHEELS WERE SLIGHTLY OUT OF ALIGNMENT WHICH MAY HAVE CAUSED IT BUT THERE IS NO WAY; THE VEHICLE WAS SHAKING VIOLENTLY BACK AND FORTH, IT HAD NOTHING TO DO WITH A SLIGHTLY OFF ALIGNMENT.
STEERINGNovember 14, 2019
WHILE IN MOTION DURING COLDER TEMPERATURES, MY STEERING WHEEL BECOMES STIFF AND DIFFICULT TO TURN. THE STIFFNESS IS PRESENT AT ALL SPEEDS, BUT MOST PREVALENT AT HIGHWAY SPEEDS. THIS STIFFNESS EVENTUALLY FADES ONCE TEMPERATURES INCREASE OR THE VEHICLE HAS WARMED UP SUFFICIENTLY. THERE WAS A SERVICE BULLETIN JEEP RELEASED TO FIX THIS ISSUE, AND I HAD IT APPLIED LAST WINTER, BUT THE ISSUE HAS RETURNED AGAIN. IT SEEMS THE SOFTWARE FIX THEY HAD APPLIED IS NOT PERMANENT. THIS ISSUE IS INCREDIBLY DANGEROUS AS IT CAUSES THE STEERING WHEEL TO ALMOST LOCK UP WHEN TAKING A TURN. AT TIMES WHEN TEMPERATURES ARE VERY LOW, THE STEERING WHEEL STIFFNESS MAKES TURNING ON THE HIGHWAY VERY DIFFICULT.
STEERINGNovember 14, 2019
I'VE HAD ISSUES TURNING STEERING WHEEL DURING COLD MORNINGS (~30 DEGREE) WHILE DRIVING AT HIGHWAY SPEED. I CAN ONLY TURN STEERING WHEELS ABOUT 5 DEGREES AND THEN MEET SOME RESISTANCE WHICH IT DOESN'T ALLOW ME TO CONTINUE THROUGH MY TURN. THIS HAPPENS FOR TURNING BOTH RIGHT AND LEFT DIRECTIONS. IT IS VERY SCARY AT HIGHWAY SPEED HEADING INTO AN EXIT RAMP OR IN THE MIDDLE OF A CURVE. I ONLY HAVE THIS ISSUE WHEN THE TEMPERATURE IS LOW. IT HAD HAPPENED SEVERAL TIMES THIS WEEK IN COLD MORNINGS.
STEERINGNovember 13, 2019
WHEN VEHICLE IS ABOVE 60 MPH AND THE TEMP IS 35 OR BELOW THERE IS NO STEERING ASSIST. ITS AS IF THE VEHICLE HAS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH THE JEEP.
STEERING,SUSPENSIONNovember 12, 2019
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
STEERINGNovember 12, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT TURNING THE STEERING TO THE RIGHT OPERATED AS INTENDED; HOWEVER, WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE WHEELS HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO LINDSAY CHRYSLER DODGE JEEP RAM (8100 CENTREVILLE RD, CITY OF MANASSAS, VA 20111, (888) 241-6888) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68116814. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. THE VIN WAS NOT AVAILABLE.
STEERINGNovember 12, 2019
REOCCURING ISSUE WITH STEERING WHEN DRIVING 55MPH AND ABOVE. CAR SHAKES UNCONTROLLABLY WHEN HITTING A BUMP OR A CHANGE IN PAVEMENT, TO THE POINT I HAVE TO PULL OVER AND SLOW DOWN TO 40MPH. HAD A RECALL FOR THE STEERING DAMPER WHICH FIXED THE ISSUE A LITTLE BIT BUT NOW IT IS HAPPENING YET AGAIN. I DO NOT FEEL SAFE DRIVING THE VEHICLE.
STEERING,SUSPENSION,WHEELSNovember 11, 2019
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
STEERING,SUSPENSIONNovember 11, 2019
JUST HAD MY OIL CHANGE AND TIRE ROTATION DONE 11/1/2019 AND BEGIN EXPERIENCING WOBBLE IN FRONTEND AFTER GOING OVER SMALL BUMPS IN THE ROAD. NOW I SEE OTHER VEHICLES HAVING THE SAME ISSUE. SOMEONE DESCRIBED IT THE "DEATH WOBBLE" I AGREE I THOUGHT I WAS GOING TO CRASH MY JEEP.
STEERINGNovember 11, 2019
STEERING LOCKS UP, WILL NOT TURN. HAPPENS EVERYDAY DURING COLD TEMPERATURES. HAS ALMOST CAUSED SEVERAL ACCIDENTS. VERY TERRIFYING, SERIOUS ISSUE! HAPPENS AT ALL SPEEDS.
STEERING,STRUCTURENovember 10, 2019
WHILE DRIVING ABOVE 60MPH IF I RUN OVER A POT HOLE OR A BRIDGE EXPANSION JOINT I LOSE MY STEERING .IF I DON'T SLOW DOWN TO 30MPH QUICKLY I WILL NOT HAVE CONTROL. THE PART THAT CONCERNS ME IS THAT I ALREADY WAS SERVICED FOR THE STEERING RECALL .
STEERINGNovember 9, 2019
WHILE DRIVING OVER 50 MPH THE STEERING WHEEL LOCKS IF I WANT TO TURN IT TO THE LEFT. DIFFICULT TO CHANGE LANES AND TURN ON UPCOMING CURVES WHICH CAN LEAD TO A BAD ACCIDENT. UPON SLOWING DOWN THE STEERING WHEEL UNLOCKS AND NOW GOES BACK TO NORMAL. ALSO WHILE DRIVING AND HITTING A SMALL BUMP OR A CHANGE IN THE PAVEMENT CAUSES STEERING WHEEL TO UNCONTROLLABLY SHAKE UNTIL I SLOW DOWN.
STEERINGNovember 9, 2019
I WAS DRIVING MY JEEP YESTERDAY MORNING GOING 60MPH. THE TEMPERATURE WAS IN THE 30'S. I WAS HEADING INTO A LEFT HAND TURN WHEN MY STEERING WHEEL WOULD NOT TURN. I TAPPED ON THE BRAKES TO SLOW DOWN AS I WAS AFRAID I WAS GOING TO RUN OFF THE ROAD WITH MY TWO YOUNG CHILDREN IN THE JEEP. WHEN I SLOWED TO AROUND 40 MY JEEP STEERING CAME BACK. IT WAS A VERY SCARY SITUATION.
FUEL/PROPULSION SYSTEMNovember 9, 2019
09/24/19 I NOTICED A HUGE STAIN UNDER THE RIGHT BACK SIDE ON MY JEEP AND COULD SMELL THE STRONG ODOR OF GAS. I TOOK IT TO THE DEALERSHIP I PURCHASED IT FROM AND THEY CHECKED IT THE WHOLE DAY AND STATED NOTHING WAS SHOWING OF A GAS LEAK OR COULD SMELL THE GAS. BROUGHT MY VEHICLE HOME UNSURE BECAUSE I HAD VIDEO OF HOW YOU COULD HEAR THE FUEL GURGLING FROM THE TANK. TODAY 11/09/19 AGAIN THE FUEL IS LEAKING I HAVE VIDEO SHOWING HOW THE FUEL IS GOING EVERYWHERE WHILE THE TRUCK IS PARKED AND HAD BEEN PARKED FOR 24 HOURS. SOMETHING NEEDS TO BE DONE. IT'S SCARY TO DRIVE TO AND FROM WORK IN THE VEHICLE. I WAS FIRST TOLD FROM THE DEALERSHIP NOT TO OVERFILL MY TANK WHICH I DON'T NOR HAVE I EVER. I KNOW SOMETHING IS NOT RIGHT WITH THIS GAS TANK. PLEASE CONTACT ME AT [XXX]. I REALLY NEED TO KNOW WHAT TO DO FROM HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERING,SUSPENSIONNovember 8, 2019
WHEN I HIT A SMALL BUMP GOING OVER 50MPH. SHAKES VIOLENTLY. JEEP HAS TRIED TO REPAIR TWICE. STILL DOES IT. VERY UNSAFE, ESPECIALLY FOR WINTER DRIVING.
STEERINGNovember 7, 2019
SATURDAY 11-2-19 WHILE DRIVING ON THE FREEWAY I HIT A SLIGHT BUMP GOING OVER A BRIDGE AND MY JEEP STARTED SHAKING UNCONTROLLABLY. I SLOWED DOWN AND IT STOPPED WHEN I GOT TO ABOUT 40MPH. WHILE DRIVING HOME ON THE SAME DAY I HAD THE SAME THING HAPPEN AGAIN ON THE SAME FREEWAY AFTER HITTING A BUMP AT A SEAM IN THE ROAD GOING OVER A BRIDGE. THIS HAS HAPPENED ONCE MORE SINCE THEN BUT SEEMINGLY ON THE OTHER SIDE OF THE VEHICLE SO NOW IT HAS HAPPENED TWICE ON WHAT FEELS LIKE THE DRIVERS SIDE FRONT AND ONCE ON THE PASSENGER SIDE FRONT. I AM NOW NERVOUS DRIVING AS MOST OF MY MILES ARE DONE ON THE HIGHWAY AND IN OHIO THEY CAN'T SEEM TO GET THE SEAMS OVER BRIDGES SMOOTH SO NOW I AM WHITE KNUCKLING IT EVERY TIME I HAVE TO GO OVER ONE. I STOPPED AT THE DEALERSHIP ON 11-6-2019 AND WAS TOLD THERE IS A RECALL FOR THE STEERING DAMPER THAT NEEDS DONE, I HAVE AN APPOINTMENT ON 11-8-19 TO GET THIS FIXED. I HAVE NOT HAD ANYTHING MAILED TO ME LETTING ME KNOW OF A RECALL AND I JUST HAD MY JEEP THERE FOR SERVICE 2 WEEKS AGO (OIL CHANGE AND TIRE ROTATION). IF THERE WAS A PENDING RECALL SHOULD THEY NOT HAVE ATTENDED TO IT WITHOUT ME HAVING TO EXPERIENCE THE UNDERLYING ISSUE IN THE FIRST PLACE? WHEN I ENTER MY VIN NUMBER ON THIS SITE IT DOESN'T SHOW ANY PENDING RECALLS, DOES CHRYSLER/FIAT KNOW OF THE ISSUE AND ONLY DEAL WITH IT WHEN YOU HAVE IT OR IS THERE AN ACTUAL RECALL THAT SHOULD HAVE BEEN SENT OUT? WHEN DOING 70 ON THE FREEWAY IT IS NOT ALWAYS EASY TO SLOW DOWN OR GET OVER WITHOUT POSSIBLY CAUSING AN ACCIDENT...THEY NEED TO GET THIS TAKEN CARE OF AND CORRECT ANY UNDERLYING ISSUES BEFORE PEOPLE START CAUSING ACCIDENTS AND SOMEONE ENDS UP DEAD!
STEERINGNovember 7, 2019
EXESSIVE PLAY IN THE STEERING. HAVE HAD THE STABILIZER REPLACED, HAD THE TRACK BAR REPLACED, HAD THE STEERING BOX REPLACED, TIRES ROTATED AND BALANCED, STILL WALKING ALL OVER THE ROAD AND 3 INCHES OF PLAY BOTH WAY IN THE STEERING WHEEL. NOT SAFE, DO NOT FEEL SAFE WITH MY KIDS IN THE CAR.
STEERING,SUSPENSION,UNKNOWN OR OTHERNovember 7, 2019
SEVERE SHAKING IN FRONT END . ALSO POROSITY IN FRAME WELDS
STEERING,SUSPENSIONNovember 7, 2019
I WAS DRIVING DOWN THE HIGHWAY WHEN MY JEEP WRANGLER JL HIT A BUMP AND THE CAR STARTED SHAKING UNCONTROLLABLY AND IT WAS VERY DIFFICULT TO DRIVE. I WASN'T SURE WHAT WAS HAPPENING SO I SLOWED DOWN SIGNIFICANTLY IN CASE I NEEDED TO PULL OVER. THE SHAKING THEN STOPPED BUT AFTER ABOUT 15-20 SECONDS. NOT LESS THAT A MILE DOWN THE ROAD DID THIS EXACT SAME THING HAPPEN AGAIN AFTER I HIT A BUMP. IT LASTED JUST AS LONG AND DIDN'T STOP UNTIL I SLOWED DOWN SIGNIFICANTLY. I BELIEVE THIS IS RELATED TO AN ISSUE WITH THE FRONT SUSPENSION AND STEERING COLUMN.
STEERING,UNKNOWN OR OTHERNovember 6, 2019
HAD THE RECALL FOR THE STEERING DAMPENER DONE A COUPLE MONTHS AGO. EXPERIENCING EXTREME VIBRATION AND JERKING OF THE STEERING WHEEL AND VEHICLE AFTER GOING OVER MINOR IMPERFECTIONS IN THE ROAD. ONLINE RESEARCH FINDS IT TO BE THE "DEATH WOBBLE" WHERE I HAVE TO SLOW THE VEHICLE DOWN BELOW AROUND 40MPH. HAS HAPPENED THREE TIMES ON THE HIGHWAY SINCE GETTING THE RECALL. DID NOT HAPPEN PRIOR TO THE RECALL.
STEERINGNovember 5, 2019
WHILE DRIVING THE VEHICLE GOES ALL OVER THE PLACES AND ITS HARD TO DRIVE IN ONE LANE. THE STEERING IS VERY LOSE TO DRIVE THEN OTHER JEEPS. ITS UNSAFE. I HAVE BEEN CONTACTING JEEP SO MANY TIMES BUT THEY HAVE NOT BEEN ABLE TO FIX IT OR DID THE RECENT RECALL.
STEERINGNovember 5, 2019
MY SON WAS DRIVING HIS 2018 JEEP WRANGLER ON THE HIGHWAY SHORTLY AFTER HAVING A RECALL REPAIR DONE FOR STEERING WOBBLE. WHEN HE DROVE OVER A CHANGE IN PAVEMENT, THE VEHICLE STARTED TO SHAKE UNCONTROLLABLY. THE CAR WAS DIFFICULT TO CONTROL, BUT HE WAS ABLE TO SLOW DOWN ENOUGH TO GET TO THE SIDE OF THE ROAD.
STEERINGNovember 5, 2019
MY STEERING IS LOOSE AT HIGHWAY SPEEDS EVEN AFTER THE DAMPENER RECALL AND NEW TRAC BAR WERE INSTALLED. IT IS DANGEROUS ON THE HIGHWAY EVEN WITH A SMALL AMOUNT OF WIND.
STEERING,WHEELS,UNKNOWN OR OTHERNovember 4, 2019
ON 9/30/19 AT 4:30AM, ODOMETER READING OF 170 MILES, WHILE AT HIGHWAY SPEED, APPROX 70 MPH, ON I-295, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. IT WAS UNCONTROLLABLE UNTIL MY SPEED REDUCED TO 35 MPH. AT 35 MPH THE SHAKING BEGAN TO SUBSIDE WHILE I CONTINUED TO SLOW TO A STOP. THE INCIDENT APPEARED TO BE TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT. ON 9/30/19 THE VEHICLE WAS SERVICED AT CHERRY HILL DODGE CHRYSLER JEEP, 1708 W. MARLTON PIKE, CHERRY HILL NJ 08002. THEY DETERMINED CAUSE TO BE FAULTY STEERING DAMPER AND REPLACED IT WITH PART NUMBER 68251580AD WHICH I WAS TOLD WAS AN IMPROVED PART OVER THE ORIGINAL. AT FIRST THE PROBLEM SEEMED TO BE RESOLVED. THEN ON 11/3/19 AT 9:30PM, ODOMETER READING 1,490 MILES THE VIOLENT SHAKING OCCURRED AGAIN. CIRCUMSTANCES WERE THE SAME, TRAVELING AT HIGHWAY SPEED, APPROX 70 MPH, HAD TO REDUCE SPEED TO STOP THE SHAKING, AGAIN ON I-295 BUT DIFFERENT LOCATION, AGAIN APPARENTLY TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT.
STEERING,SUSPENSION,WHEELSNovember 4, 2019
WHEN DRIVING OVER SPEEDS OF 60 MPH ON THE HIGHWAY, AND HITTING EVEN THE SLIGHTEST OF BUMPS, MY JEEP STEERING WAS UNCONTROLLABLE, AND I IMAGINE THIS IS THE "DEATH WOBBLE" I HAVE HEARD ABOUT OCCURRING IN JEEPS. THE ONLY WAY TO MANAGE IT WAS TO SLOW WAY DOWN TO 35 MPH AND AVOID BUMPS OF ANY KIND.
STEERING,SUSPENSIONNovember 4, 2019
I BOUGHT THIS BRAND NEW AND DID NOT MODIFY IT. A FEW MONTHS AFTER PURCHASE, IT STARTED VIOLENTLY SHAKING AFTER I HIT A BUMP AT HIGHWAY SPEEDS. ON 3/7/19, THE DEALERSHIP REPLACED THE STEERING WHEEL DAMPENER. IT STILL WASN'T FIXED SO I BROUGHT IT IN AGAIN ON 4/12/19 AND THEY REPLACED THE SAME PART. IT SEEMED TO FIX IT FOR THE MOST PART BUT NOW IT'S BACK TO THE VIOLENTLY SHAKING AT HIGHWAY SPEEDS. I HAVE AN APPOINTMENT ON THURSDAY 11/7/19 FOR THEM TO FIX IT AGAIN SO I CAN DRIVE MY BRAND NEW CAR. I HAVE READ THAT THIS IS NOT A SAFETY ISSUE, BUT I ASSURE YOU IT IS. I CAN'T CONTROL THE STEERING WHEEL UNTIL I SLOW DOWN TO ABOUT 45. GOING FROM 65 TO 45 ON A HIGHWAY WHILE THE WHOLE CAR IS SHAKING IS IN FACT A HAZARD. I AM GOING TO REQUEST COPIES OF MY SERVICE CONTRACTS WHEN I GET TO THE DEALERSHIP ON THURSDAY. IF YOU SHOULD NEED THEM, I CAN SEND THEM TO YOU.*DT*JB
STEERINGNovember 4, 2019
SIMILAR TO THE OCTOBER 30TH POST, DURING COLD MORNINGS (BELOW 45), WHEN FIRST GETTING ON THE ROAD I HAVE HAD SEVERE STEERING ISSUES. ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, WHILE TRYING TO MAKE VERY SLIGHT LEFT TURNS TO STAY ON THE ROAD, IT HAS FELT AS IF POWER STEERING NO LONGER FUNCTIONS. DURING MY DRIVE THIS MORNING I HAD TO SLAM THE BRAKES AND PULL VERY HARD TO THE LEFT TO AVOID DRIVING INTO THE SAFETY RAIL (I WAS GOING APPROXIMATELY 40 MPH ON COUNTY ROAD). THE CONDITION GRADUALLY IMPROVES AND WITHIN 5-10 MINUTES APPEARS NO MORE. A FEW DAYS EARLIER I MADE IT LESS THAN A MILE DOWN THE SAME ROAD AND THE STEERING WAS SO UNRESPONSIVE I TURNED AROUND AS I FELT THE VEHICLE WAS UNSAFE TO DRIVE AND TOOK ANOTHER VEHICLE TO WORK. THAT MORNING MY TIRE SENSOR SHOWED VERY LOW PRESSURE SO I ASSUMED THAT WAS CAUSING THE STEERING ISSUE, BUT UPON TALKING WITH JEEP SERVICE THE TIRE SENSOR ALARM IS LIKELY DUE TO LOW TEMPS AND THE STEERING SHOULD NOT HAVE BEEN AFFECTED. I SPOKE WITH LOCAL JEEP SERVICE DEPARTMENT THIS AFTERNOON AND THEY ARE HAVING ME DROP OFF THE VEHICLE TOMORROW TO INVESTIGATE THE ISSUE.
STEERINGNovember 4, 2019
FOLLOW UP TO SAFETY ISSUE ID 11164549 (STOCK VEHICLE) DEALERSHIP REPLACED STEERING DAMPER PER "STAR" RECOMMENDATION AT 2830 MILES DUE TO COMPLAINT OF "WOBBLE". I HAVE DRIVEN WITHOUT AN ISSUE UNTIL LAST WEEK AT 8450 MILES WHEN I HIT A TRANSITION/BUMP IN THE ROAD. JEEP "WOBBLES" ALL OVER THE ROAD AND DOESN'T STOP UNTIL SPEEDS ARE BELOW AT LEAST 40 MPH- NOT EXACTLY SAFE TO DO ON THE FREEWAY! TOOK JEEP BACK TO DEALERSHIP AND THEY (AGAIN) REPLACED DAMPER TODAY (RECALL PART V-41). FIRST BUMP IN THE ROAD AND THE JEEP STARTED TO WOBBLE. WAITING FOR A RESPONSE FROM THE DEALERSHIP. THIS VEHICLE IS NOT SAFE TO DRIVE AND THIS RECALL IS POINTLESS! PAPERWORK FROM THE DEALERSHIP STATES: "THE FACTORY RECALL CONCERNS A SIGNIFICANT SAFETY OR OPERATIONAL ISSUES. THERE IS RISK TO YOU AND OTHERS SHOULD YOU DRIVE THE VEHICLE WITHOUT THE FACTORY RECALL SERVICES BEING COMPLETED. WE ADVISE YOU THEREFORE NOT TO DRIVE THE VEHICLE UNTIL THE FACTORY RECALL IS PERFORMED. SO, RECALL DONE....APPARENTLY IT'S STILL NOT SAFE!!
STEERINGNovember 3, 2019
WE DROVE OUR 2018 JEEP WRANGLER ABOUT 15 MPH DOWN A RESIDENTIAL STREET, SLOWED DOWN, TURNED RIGHT, AND THE STEERING WHEEL LOCKED UP! IT WOULD NOT MOVE AT ALL AND THE CAR WAS STILL RUNNING. WE HAD PURCHASED THE CAR ON OCT. 1, 2019, FROM A LOCAL CAR DEALERSHIP. THE DEALERSHIP HAD BEEN USING THIS CAR AS A LOANER VEHICLE FOR FOUR MONTHS. THE NEXT WEEKEND WE TRAVELED TO SUGAR GROVE, IL, TO VISIT RELATIVES. ON SATURDAY AFTERNOON, ONE OWNER ENTERED THE PASSENGER SIDE OF THE CAR TO PROGRAM AN ADDRESS IN THE NAVIGATION APP. HE USED THE ACC FUNCTION WITHOUT FULLY TURNING ON THE CAR. AFTER 15-20 MINUTES, THE CO-OWNER ENTERED THE DRIVER'S SIDE OF THE CAR AND DID NOT TURN THE ACC OFF BEFORE PUSHING THE BRAKE PEDAL AND STARTING THE CAR. THAT IS WHEN, AFTER A SLOW RIGHT TURN, THE STEERING WHEEL LOCKED UP AND WOULD NOT BUDGE. THE DRIVER TURNED THE CAR OFF AND THEN ON SEVERAL TIMES AND THEN TRIED PUTTING THE CAR IN REVERSE. FINALLY THE STEERING WHEEL MOVED. WE WERE SEVERAL HUNDRED MILES FROM HOME IN A CAR THAT DID NOT FEEL SAFE. WE CALLED THE NEAREST JEEP DEALER, WHICH WAS IN NORTH AURORA, IL. IT WAS LATE AFTERNOON AND ALMOST CLOSING TIME, BUT THEY TOLD US TO BRING IT OVER AND THEY WOULD SEE WHAT THEY COULD DO. THEY ENTERED THE CAR'S VIN IN THE COMPUTER AND FOUND THAT A RECALL FOR A STEERING DAMPER (V41) HAD NOT BEEN DONE. THEY DID NOT HAVE THE PART IN STOCK, BUT WERE SURE THAT THIS WOULD NOT HAVE CAUSED THE STEERING WHEEL TO LOCK UP. NEXT, THEY DID SOME TESTS ON THE VEHICLE BUT DID NOT FIND ANYTHING. WE FELT EXTREMELY NERVOUS, BUT DROVE IT HOME AND TOOK IT TO THE SELLER'S DEALERSHIP. THEY REPLACED THE RECALLED STEERING DAMPER AND DID A TSB 08-092-18 TO ADDRESS A STEERING ISSUE. THEN THEY TOLD US THAT THERE WERE NO GUARANTEES THAT IT WOULDN'T HAPPEN AGAIN BECAUSE THEY DID NOT KNOW WHAT CAUSED THE STEERING WHEEL TO LOCK UP. THIS EXTREMELY DANGEROUS SAFETY ISSUE NEEDS TO BE ADDRESSED!
STEERINGOctober 31, 2019
DRIVING ON THE INTERSTATE AND HIT A BUMP IN THE ROAD AROUND 65MPH WHEN THE VIOLENT DEATH WOBBLE HAPPENED. GRABBED THE STEERING WHEEL WITH BOTH HANDS AND WAS ABLE TO STEER TO THE EMERGENCY LANE AND SLOW DOWN TO ABOUT 35MPH WHEN IT STOPPED. I CONTINUED ON MY WAY AND HAVEN'T HAD THE PROBLEM RETURN. THE JEEP ONLY HAS ABOUT 6300 MILES ON IT. IT HAS NEVER BEEN DRIVEN OFF-ROAD. I HAVE ALWAYS FELT THE STEERING HAS BEEN RATHER LOOSE FOR A NEW VEHICLE COMPARED TO OTHERS I'VE DRIVEN. CONTACTED THE DEALERSHIP AND THEY SAID THERE IS A RECALL (V41) FOR A STEERING DAMPENER PART THAT IS ON BACKORDER THAT SHOULD TAKE CARE OF THE DEATH WOBBLE. WE SHALL SEE...
UNKNOWN OR OTHEROctober 30, 2019
WHEN HAVING AC ON AND SPEEDING BETWEEN 60-75 MPH A BURNT LIKE SMELL COMES THROUGH AC VENTS TEMPORARILY
STEERINGOctober 30, 2019
MY 2018 JEEP WRANGLER, STOCK, HIGHWAY DRIVEN ONLY, HAD ITS DAMPER RECALL COMPLETED AND IMMEDIATELY HAD THE DEATH WOBBLE HAPPEN SEVERAL TIMES. VERY SCARY AND DANGEROUS. THE DEALERS TELL YOU THEY DID THE FIX, BUT IT DOES NOT WORK. SOMEONE IS GOING TO GET KILLED. JEEP MUST BE MADE TO FIX THIS PROBLEM NOW. THERE FIX IS ONLY A PUBLICITY STATEMENT, NOT A FIX. PLEASE HELP. OTHERS SAY THEY CAN FIX IT BUT IT COSTS ABOUT $3,000. THE WARRANTY SHOULD FIX IT.
STEERINGOctober 30, 2019
I NOTICED AS SOON AS THE TEMPERATURE DROPPED BELOW 45 DEGREES THAT THE STEERING BECAME STIFF/DIFFICULT WHEN TURNING. I WILL GIVE A COUPLE OF EXAMPLES OF THIS ISSUE. ON ONE OCCASION, I WAS PULLING OUT OF MY DRIVEWAY AND WAS ATTEMPTING TO TURN LEFT ONTO MY STREET. THE STEERING WHEEL DID NOT WANT TO TURN AND I HAD TO MUSCLE THROUGH THE TURN. ON ANOTHER OCCASION, I WAS TURNING ON A EXPRESSWAY RAMP AT THE POSITION OF THE STEERING WHEEL FELT AS IF THERE WAS A KNOT THAT I HAD TO ROLL ONTO EITHER SIDE TO CONTROL THE VEHICLE. THE ISSUE WITH MY VEHICLE HAPPENS WHEN IT'S BELOW 45 DEGREES AND THE VEHICLE IS COLD. THE VEHICLE IS IN MOTION AND THE ISSUE IS MORE PREVALENT ON THE STREET AND LESS PREVALENT (BUT NOTICEABLE) ON THE HIGHWAY. THE PROBLEM ONLY OCCURS WHEN TURNING. LAST WINTER I ASKED THE DEALERSHIP TO LOOK AT THE STEERING AND THEY REPORTED EVERYTHING WAS FINE. THIS WINTER (2019) I BROUGHT THE VEHICLE IN FOR SERVICE. THE TECHNICIAN REPORTED HE FOUND THE ISSUE ONLINE AND CORRECTED THE ISSUE. UNFORTUNATELY, THE ISSUE IS NOT RESOLVED AND THE VEHICLE IS STILL DANGEROUS TO DRIVE.
STEERINGOctober 28, 2019
TRAVELING STRAIGHT AT 72MPH (CRUISE SET) ON INTERSTATE 69 CROSSED A SLIGHTLY ROUGH BRIDGE EXPANSION JOINT. VEHICLE STARTED TO VIOLENTLY SHAKE. SEVERE STEERING WHEEL OSCILLATION. THE SHAKING STOPPED WHEN VEHICLE WAS SLOWED TO AROUND 20MPH. JEEP HAS APPROXIMATELY 6,000 MILES. THE NEW STEERING DAMPER RECALL HAS ALREADY BEEN INSTALLED. THE JEEP HAS THE STEERING DAMPER RECALL ALREADY INSTALLED.*DT*JB*DT CONSUMER STATED TOOK THE JEEP BACK TO THE DEALERSHIP 11-26-19. THE V41 REPLACEMENT OF THE STEERING STABILIZER HAD BEEN INSTALLED BACKWARDS. SO FAR NO ISSUES WITH THE STEERING.*JB
STEERING,SUSPENSION,UNKNOWN OR OTHEROctober 28, 2019
AT 65 MPH HIGHWAY SPEEDS, WHEN VEHICLE HITS A POTHOLE OR BUMP; VEHICLE WOBBLES, SHAKES, AND LOSES STEERING CONTROL. AS KNOWN "DEATH WOBBLE." OCCURS ON A REGULAR BASIS.
STEERINGOctober 28, 2019
WHEN TRAVELING HIGHWAY SPEEDS, RIDING OVER SMALL IMPERFECTIONS IN THE ROAD LEAD TO THE VIOLENT SHAKING OF THE STEERING WHEEL.
STEERINGOctober 26, 2019
THE FIRST TIME I EXPERIENCED MY STEERING LOCKING UP ON ME I WAS GOING THROUGH AN S CURVE ABOUT 15-20 MPH AND WHEN TURNED TO THE RIGHT MY STEERING WHEEL SUDDENLY FELT AS IF IT WAS STUCK IN THAT POSITION ABOUT 30 DEGREES TO THE RIGHT OF CENTER. I HAD TO YANK THE STEERING WHEEL TO THE LEFT REALLY HARD IN ORDER FOR IT TO BREAK FREE FROM THAT LOCKED POSITION. THIS SCARED ME SO MUCH I DROVE MY JEEP STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP PROCEEDED TO CHECK FOR RECALLS OR TSB'S AND OTHER COMPUTER CHECKS AND COULDN'T FIND ANYTHING. FROM THERE THEY TRIED TO REPLICATE THE STEERING PROBLEM BUT COULD NOT SO I WAS LEFT WITH NO ANSWERS. AFTER READING MANY POSTS OF OTHER PEOPLE WITH THE NEW JL MODEL HAVING THE SAME ISSUE I DECIDED TO LEAVE MY JEEP OUTSIDE IN THE COLD AND TEST DRIVE IT WHEN THE ENGINE IS COLD. I FOUND THAT MY STEERING WHEEL FELT LIKE THE POWER STEERING WAS OUT. THE STEERING WHEEL WAS CATCHING IN MANY PLACES, BUT AGAIN WORSE TO THE RIGHT. IN MY OPINION IT SEEMS TO BE SOME KIND OF POWER STEERING ISSUE.
STEERING,SUSPENSION,UNKNOWN OR OTHEROctober 26, 2019
JUST HAD THE STEERING DAMPER RECALL PERFORMED - NEVER HAD ANY WOBBLE ISSUES BEFORE COMPLETING THE RECALL. I COMPLETED THE RECALL AS I THOUGHT THAT WAS WHAT GOOD CAR OWNERS DO. NOW, JUST 3 DAYS LATER I AM EXPERIENCING THE WOBBLE AT HIGHWAY SPEEDS. VERY SCARY! HAD THE ENTIRE FAMILY IN THE CAR COMING HOME FROM DINNER - DID NOT HIT ANY IRREGULAR BUMPS OR ANYTHING OUT OF THE NORM. WAS DRIVING ON THE HIGHWAY ON A STRETCH WE DRIVE ALMOST DAILY AND OUT OF NOWHERE, JUST HITTING SOME "NORMAL" MICHIGAN ROAD BUMPS THE STEERING WHEEL AND FRONT END STARTED SHAKING. IT EVENTUALLY STOPPED ITSELF - BUT THEN HAPPENED 5 MORE TIMES. WE DID NOT KNOW WHAT WAS GOING ON AS WE WERE NOT AWARE OF THE ISSUE OR EVEN WHY THERE WAS A RECALL REPAIR. AFTER GETTING HOME AND SEARCHING THE INTERNET I FOUND ALL SORTS OF COMPLAINTS AND THE REASONING BEHIND THE RECALL. IRONICALLY AGAIN, I DID NOT HAVE THE ISSUE BEFORE I HAD THE RECALL WORK COMPLETED. AFTER READING THE ARTICLE I IMMEDIATELY LEFT A MESSAGE FOR MY SERVICE MANAGER AT THE DEALERSHIP AND THEN LOOKED UNDER THE JEEP TO CONFIRM THAT IN-FACT THE PART WAS REPLACED AND HAD THE CORRECT PART NUMBER. I DO WANT TO MENTION THAT EVEN BEFORE THE WOBBLE I DID MENTION TO MY WIFE AND NOTICE THAT I THOUGHT THAT THE STEERING WAS A BIT MORE "LOOSE" AFTER GETTING THE CAR BACK. NOT SURE IF THAT IS RELEVANT, BUT THOUGHT I WOULD NOTE THAT HERE AS WELL.
STEERING,UNKNOWN OR OTHEROctober 25, 2019
VIOLENT SHAKING WHILE HIGHWAY SPEED OVER 55MPH WHEN DRIVING NORMALLY. AND DISAPPEARED SLOWLY WHEN IT REDUCE DOWN TO 52MPH.
STEERING,POWER TRAINOctober 24, 2019
WHILE DRIVING THE STEERING APPEARS TO BE LOCKING UP
STEERING,SUSPENSIONOctober 24, 2019
VIOLENT SHAKING OF THE FRONT END AFTER HITTING A BUMP AT APPROXIMATELY 65-75 MPH. SHAKING WILL ONLY STOP AFTER COMING TO A COMPLETE STOP. ONLY 4000 MILES ON THIS VEHICLE.
STEERING,UNKNOWN OR OTHEROctober 23, 2019
WOBBLE IN STEERING WHEEL HAPPEN MORE FREQUENTLY THEN I LIKE WHEN TURNING TO THE LEFT OR RIGHT ON A BUMP WHEEL RUMBLES I HAVE TO HOLD IT TIGHT AND SLOW DOWN FOR IT TO STOP. FEELS UNSAFE CAN BE DANGEROUS ALL THROUGH OCT SEPT BEEN HAVING THE ISSUE DOES IT WHEN IT WANTS TO
STRUCTUREOctober 22, 2019
THERE IS AN OPEN INVESTIGATION TO THE QUALITY AND SAFETY OF THE WELDS ON THE 2018 JEEP WRANGLER JL. I HAVE A 2018 JEEP WRANGLER WHICH IS AN EXAMPLE OF THIS POOR WELDING TO ADD TO YOUR INVESTIGATION. SEE ATTACHED EXAMPLE AS ONE OF THE EXAMPLES OF THE WELDING ON MY JEEP FRAME.
STEERINGOctober 21, 2019
VEHICLE HAS ODD STEERING CHARACTERISTICS AND, AT TIMES, CAN BE DIFFICULT TO KEEP IN LANE AT HIGHWAY SPEEDS. VEHICLE HAS BEEN THIS WAY SINCE PURCHASE. LOCAL DEALERSHIP CLAIMS THIS IS NORMAL. JEEP, HOWEVER, HAS ISSUED MULTIPLE RECALLS FOR WRANGLER STEERING PROBLEMS.
STEERINGOctober 21, 2019
EXCESS PLAY IN STEERING WHEN DRIVING STRAIGHT (AT ALL SPEEDS) AS WELL AS STEERING DRIFTS OR WANDERS WHILE DRIVING STRAIGHT. NO ISSUES WHILE IN A TURN. NO PROBLEM WHILE HOLDING A STEADY TURN ON A FREEWAY OFF RAMP. I'VE HAD THE DEALER REPLACE THE TRACK BAR AS WELL AS INSTALL THE NEW STEERING DAMPER (UNDER RECALL).
STEERING,SUSPENSIONOctober 20, 2019
VIOLENT FRONT END SHAKING UPON HITTING BUMP IN ROAD. DEATH WOBBLE???? 4200 MILES ON THIS NEW VEHICLE.
STEERING,SUSPENSIONOctober 20, 2019
I EXPERIENCED RAPID STEERING OSCILLATION THIS LAST THURSDAY 10/17/19 ON MY *NEW 2018 WRANGLER JLU (NOT LIFTED) WHILE TAKING A TRIP OUT OF TOWN. WE HIT A RAILROAD TRACK AT AROUND 55 MPH AND IT WENT FULL-ON RAPID STEERING OSCILLATION (DEATH WOBBLE). HAD TO PULL OFF THE ROAD AND STOP THE VEHICLE FOR THE DW TO STOP. STOPPED BY AN OUT OF TOWN DEALER IN PASO ROBLES, CA AND THEY SAID THE RECENTLY REPLACED (RECALL V41) STEERING STABILIZER WAS INSTALLED UPSIDE DOWN. I HAVE NOW ORDERED A NEW RUBICON EXPRESS TRACK BAR AND FOX 2.0 STABILIZER TO SEE IF THIS WILL HELP ELIMINATE THE WOBBLE. I'VE OWNED TWO JK JEEP WRANGLERS IN THE PAST AND DIDN'T EXPERIENCE ANY OF OSCILLATION. *PURCHASED NEW 2018 JLU WRANGLER FROM DEALER LAST MONTH. THE MILEAGE AT THE TIME OF THE EVENT WAS APPROXIMATELY 1,400 MILES.
STEERINGOctober 18, 2019
STEERING HAS PLAY/DEAD AREA WHEN DRIVING. ROAD IRREGULARITIES CAUSE IT TO STEER DRAMATICALLY AND SUDDENLY (BUMP STEER). CORRECTING THE BUMP STEER REQUIRES LARGE STEERING WHEEL INPUTS (SAWING OF STEERING WHEEL). ROAD "S" TURNS MAGNIFIES DEAD AREA OF STEERING WHEN REVERSAL OF DIRECTION IS STEERED. HIGHER SPEEDS MAGNIFY THE FEELING THAT THE STEERING IS LOOSE OR NOT TIGHTLY CONNECTED. THERE IS A NOTABLE TIME LAG IN A STEERING INPUT. A FAMILY MEMBER THAT HAVE DROVE IT CALLED IT "SQUIRRELY" . MY WIFE REFUSES TO DRIVE IT. AT HIGHWAY SPEEDS (50-70 MPH), THE FRONT TIRES WILL SHIMMY IF A BUMP IS ENCOUNTERED ON THE INTERSTATE.
STEERING,SUSPENSIONOctober 18, 2019
ON THREE OCCASIONS IN THE PAST 2 WEEKS, I EXPERIENCED A TERRIFYING VIOLENT SHAKING OF THE ENTIRE FRONT OF THE CAR WHILE DRIVING ON HIGHWAYS.HARROWING EVENT, THOUGHT WAS GOING TO GET INTO A HORRIBLE ACCIDENT. THIS IS A LEASE VEHICLE WITH ONLY 5500 MILES AT THE TIME THESE SCARY EVENTS TOOK PLACE.
STEERING,SUSPENSIONOctober 18, 2019
WHEN GOING OVER A BUMP AT HIGHWAY SPEEDS THE VEHICLE SOMETIMES STARTS TO SHAKE VIOLENTLY WITH THE STEERING WHEEL AND ENTIRE VEHICLE WOBBLING UNCONTROLLABLY. THE ONLY WAY TO BRING THE VEHICLE BACK UNDER CONTROL IS TO SLOW DOWN OR SOMETIMES BRING IT TO A COMPLETE STOP. THIS CREATES A VERY DANGEROUS SITUATION WHEN ON THE EXPRESSWAY AND YOU HAVE TO SLOW DOWN OR STOP FROM GOING 75 MPH WITH TRAFFIC. THE DEALER HAS PUT IN TWO DIFFERENT STEERING DAMPERS AND THE PROBLEM IS STILL THERE. IT IS NOT SAFE TO DRIVE ON THE HIGHWAY.
POWER TRAINOctober 18, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING GLOCKNER OF ASHLAND AT 606-559-0217 (LOCATED AT 1041 GREENUP AVE, ASHLAND, KY 41101) AND WAS INFORMED NOT TO DRIVE THE VEHICLE AND TO BRING IT TO THE SHOP. THE CONTACT WAS INFORMED THAT THE EARLIEST THE VEHICLE COULD BE INSPECTED WOULD BE OCTOBER 23, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
STEERINGOctober 18, 2019
WHEN DRIVING AT SPEEDS GREATER THAN 60 MPH STEERING WHEEL LOCKS UP AND WON'T TURN PAST A CERTAIN POINT.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)October 17, 2019
DRIVING ALONG HIGHWAY SPEEDS, 70-75MPH AND HIT SLIGHTLY UNEVEN TERRAIN (THE LIP FROM A BRIDGE ONTO THE HIGHWAY) THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THIS CONTINUED FOR A WHILE UNTIL I EVENTUALLY WAS FORCED TO SLOW DOWN BY PULLING TOWARDS THE SHOULDER. I HAVE RESEARCHED THIS PROBLEM AND I CAN SEE NUMEROUS PEOPLE CALLING IT BY THE TERM "JEEP DEATH WOBBLE". THE ISSUE IS ROUGHLY THE EXACT SAME AS EVERYONE ELSE. MY VEHICLE HAS BEEN CHECKED BY THE DEALER AND THEY STATE THEY SERVICED IT BY REPLACING THE STEERING DAMPER HOWEVER THE ISSUE HAS STILL CONTINUED AFTER THAT. IT IS RANDOM HOWEVER EXTREMELY SCARY WHEN TRAVELING AT HIGHWAY SPEEDS AND HAVING THE VEHICLE UNCONTROLLABLY SHAKE UNTIL YOU HAVE TO SLOW DOWN, WHICH IS NOT EASY TO DO ON A BUSY HIGHWAY.
STEERINGOctober 17, 2019
I AM HAVING THE SAME ISSUE AS MANY OTHERS. I HAVE A VERY LOSE AND "WANDERING" STEERING PROBLEM. THERE IS ABOUT A 1" DEAD SPOT ON THE WHEEL THAT YOU CAN MOVE WITHOUT ANYTHING HAPPENING. THE ISSUE GETS PRONOUNCED THE FASTER YOU GO. AT HIGHWAY SPEED THE JEEP WANDERS FROM SIDE TO SIDE IN THE LANE WITH A MASSIVE AMOUNT OF ATTENTION NEEDED TO KEEP IT GOING STRAIGHT.
STEERINGOctober 17, 2019
SINCE OWNERSHIP OF THE 2018 JEEP WRANGLER JL IT HAS HAD A STEERING PROBLEM AND IT WILL WANDER AND YOU WILL HAVE TO CONSTANTLY DEATH GRIP THE WHEEL AT ALL TIMES WITH BOTH HANDS. BUMP CAN AND WILL JERK THE CAR WHICH CAN THROW IT INTO ANOTHER LANE THUS DAMAGING VEHICLES OR SERIOUSLY HURTING ME/OTHERS AND MAY CAUSE DEATH. I HAVE CONTACTED FCA ABOUT THIS MATTER, THEY HAVE ISSUED A RECALL TO FIX THIS PROBLEM. THE JEEP HAS BEEN LIFTED PER A MOPAR (MANUFACTURER) LIFT 2.5" WITH 35" TIRES WHICH ARE BY NO MEANS OVER SIZED. FCA STATED IN A PHONE CALL WITH ME THAT THEY WANT TO SEE IT WHEN STOCK TIRES, THEN THEY COULD HELP, HOW WOULD HAVING 31" (STOCK) TIRES BE SAFE THAT IS A ROLLOVER WAITING TO HAPPEN. THIS STEERING IS MOST NOTABLE AROUND 50+MPH AND CAN BE SCARY TO DRIVE ON THE HIGHWAY/INTERSTATE AS SOME LANES ARE NARROW.
STEERINGOctober 17, 2019
WHILE IN MOTION, VEHICLE DOES NOT STEER STRAIGHT AND REQUIRES CONSTANT STEERING ADJUSTMENTS. DEAD SPOT IN STEERING RESPONSE WHERE STEERING WHEEL DOES NOT TURN WHEELS. WHEN A SMALL STEERING ADJUSTMENT IS REQUIRED, SIGNIFICANT STEERING INPUT IS REQUIRED, OFTEN CAUSING EXCESSIVE OVERSTEER AND MAKING VEHICLE DIFFICULT TO CONTROL.
VISIBILITY/WIPEROctober 16, 2019
OUR HIGH DEFROST SETTING ONLY WORKS ON THE CENTER 12" OF OUR JEEP WINDSHIELD. THE 1/3 ON BOTH SIDES, DRIVER SIDE AND PASSENGER SIDE ARE GETTING ZERO DEFROSTING AIR. MY BROTHERS 2019 AND HUNDREDS OF OTHER 2018 AND 2019 JEEPS ALSO HAVE THIS PROBLEM ACCORDING TO BLOGS. THE DEALERSHIP STATED THAT OUR DEFROST IS WORKING THE SAME AS OTHER NEW JEEPS ON THE LOT AND REFUSED TO ACKNOWLEDGE THE DANGEROUS DESIGN FLAW. I HAVE INSTALLED DUCT TAPE ON THE CENTER PORTION OF THE DEFROST VENT TO REDIRECT THE AIR TO THE DRIVERS AND PASSENGERS SIDE WINDSHIELD. I PLAN TO MAKE A PATIAL PERMINANT BLOCK FROM PLASTIC AND INSTALL IT TODAY. WE LIVE IN THE ROCKY MOUNTAINS AND THIS JEEP WOULD BE UNDRIVABLE IN THE WINTER WITHOUT DEFROST AIR FLOW AFTERMARKET REDIRECTION. ZERO DEFROST AIR HITS THE DRIVER AND PASSENGER SIDE WITHOUT THE AFTERMARKET FIX. JEEP OWNERS ARE IN REAL DANGER IF THEIR WINDSHEILD FOGS UP. WE TURNED ON OUR DEFROST TO HIGH HEAT AND AIRFLOW TO REMOVE ICE FROM AN ICE STORM A FEW DAYS AGO. ONLY THE CENTER 12-14" WERE MELTED.
STEERING,SUSPENSIONOctober 16, 2019
WHILE DRIVING ON A HIGHWAY AT ABOUT 60 TO 70 MPH THE FRONT END OF MY VEHICLE WILL START TO OSCILLATE VIOLENTLY WITHOUT RECOVER UNLESS COMING TO A COMPLETE STOP. THE OSCILLATION WILL BEGIN AT THE SPEEDS MENTIONED AFTER RUNNING ACROSS A CHANGE IN THE ROAD CONDITIONS SUCH AS A CHANGE IN PAVEMENT OR A BUMP IN THE ROAD. THIS OSCILLATION OCCURRED TWO TIME IN THE LAST 7 DAYS. A RECALL REPAIR REGARDING A STEERING DAMPER WAS COMPLIED ON 9-12-2019.
STEERINGOctober 15, 2019
STIFF STEERING IN COOL WEATHER. EXACT LIKENESS TO COMPLAINT DATED, OCTOBER 8, 2019 NHTSA ID NUMBER: 11267140, WITH SIMILAR VIN. COMPONENTS: STEERING WHILE DRIVING AT HIGHWAY SPEEDS WITH OUTSIDE TEMPERATURES IN 30 TO 50 DEGREES FAHRENHEIT, THE STEERING STIFFENS TO THE POINT THAT THE FORCE TO OVERCOME THE STIFFNESS AND CONTINUE INTO THE CURVE CREATES UNSAFE DRIVING CONDITION. THIS CONCERN WAS EXPRESSED TO THE DEALERSHIP'S MECHANICS, BUT WERE NOT ABLE TO RECREATE THE SAME EXPERIENCE. VEHICLE WAS BOUGHT IN DECEMBER 2018. STIFFNESS IN STEERING WAS FIRST NOTICED IN THE SPRING OF 2019. NO PROBLEMS THROUGH SUMMER OF 2019. STEERING STIFFNESS RESURFACED LAST WEEK WITH FALL TEMPERATURES DROPPING INTO THE 30'S. THIS MORNING, 10/15/2019, STEERING WAS WORSE THEN AND MORE DIFFICULT TO OVERCOME. I HAVE NOT SCHEDULED FOR DAMPNER SERVICE TO DATE. REFERENCE TO SIMILAR COMPLAINT, "WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", ........."
POWER TRAINOctober 15, 2019
2018 JEEP WRANGLER JK. CONSUMER WRITES IN REGARD TO A FAULTY TRANSMISSION RANGE SENSOR WHICH CAUSED VEHICLE TO NOT START ON OCCASION. *AS *JS
SUSPENSIONOctober 15, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE WOBBLED UNCONTROLLABLY. THE DRIVER HAD TO REDUCE THE SPEED TO 50 MPH TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,408.
STEERING,UNKNOWN OR OTHEROctober 14, 2019
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
STEERINGOctober 13, 2019
WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF ABOUT 65 MPH, THE STEERING OF THE JEEP SHAKES VIOLENTLY, LEFT TO RIGHT, CAUSE ME TO SLOW DOWN AND IN SOME CASES PULL OVER TO THE SIDE TO A COMPLETE STOP. THIS EVENT HAS OCCURRED AT LEAST 6 TIMES SINCE I HAVE OWNED THE JEEP. WE HAVE TAKEN THE DEALER (ADAMS JEEP IN CHURCHVILLE). AND THEY HAVE ONLY MADE SOME ADJUSTMENTS THAT HAVE NOT WORKED.
SUSPENSIONOctober 12, 2019
DEATH WOBBLE AT SPEED BETWEEN 60 TO 70 ONLY 10,800 MILES
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESOctober 10, 2019
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
POWER TRAINOctober 10, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COASTED TO A COMPLETE STOP. IN ADDITION, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR UNINTENTIONALLY MOVED INTO NEUTRAL. THE VEHICLE WAS TOWED TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, (818) 493-6300) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLY WHEEL WAS ON BACKORDER ACROSS THE NATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 29,000.
STEERINGOctober 9, 2019
THE STEERING WANDERS AND REQUIRES CONSTANT CORRECTION FROM DRIVER. CROSSING OVER BUMPY TERRAIN CAUSES THE VEHICLE TO JERK, EVEN AFTER I HAD THE STEERING DAMPER REPLACED. THE DEALERSHIP STATES THAT THIS IS JUST THE WAY THE WRANGLERS DRIVE. I THINK THIS IS VERY DANGEROUS AND SHOULD NOT BE ACCEPTED AS THE "WAY WRANGLER DRIVE"
STEERING,SUSPENSION,WHEELSOctober 8, 2019
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
STEERINGOctober 8, 2019
WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", WHICH, I FEEL, IS VERY DANGEROUS. I CAME VERY CLOSE TO HEADING INTO ONCOMING TRAFFIC. IT'S HAPPENED TWICE WITH 4 DAYS AND HAS BEEN TO THE DEALERSHIP TWICE NOW (HAD IT TOWED FROM MY PLACE OF WORK THE DAY IT HAPPENS ON 10/4/19 AND HAPPENED AGAIN TODAY, 10/8/19). I HAVE ALREADY COME SO CLOSE TO BEING IN ONE ACCIDENT DUE TO THIS ISSUE. NOTHING HAS BEEN DONE--OTHER THAN THE V41 RECALL REPAIR (NEW DAMPER). THIS IS EXTREMELY DANGEROUS AND I'M UNCOMFORTABLE DRIVING THE JEEP AND IT'S NEARLY NEW!
STEERINGOctober 7, 2019
COMPLAINED TO THE DEALER (SOLOMON CHRYSLER JEEP) SEVERAL TIMES ABOUT LOOSE STEERING / A DEAD SPOT. THE FIRST COUPLE TIMES THEY TOLD ME THEY FOUND NOTHING WRONG AND IT WAS A JEEP THING. THE LAST TIME I TOOK IT TO THEM THE SERVICE PERSON SAID THAT HE THOUGHT IT WAS LOOSE COMPARED TO HIS DAUGHTERS JEEP. HE DID SOME RESEARCH AND FOUND SOME INFO STATING TO REPLACE THE TRACK BAR. I BROUGHT IT BACK AT A LATER DATE FOR THEM TO REPLACE IT AND WHEN I WENT TO PICK IT UP HE TOLD ME THAT HE THOUGHT IT WAS A LITTLE BIT BETTER BUT NOT COMPLETELY. HE ASKED ME TO DRIVE IT AND GET BACK TO HIM ON WHAT I THOUGHT. I DROVE IT FOR A DAY AND CALLED HIM BACK TO LET HIM KNOW THAT IT WAS NOT FIXED. HE SAID HE WOULD GET WITH CHRYSLER AND GET BACK TO ME. A COUPLE WEEKS WENT BY AND HEARD NOTHING SO I CALLED THEM AND HE SAID THE TECH REP FROM CHRYSLER SAID TO TELL ME THAT THE JEEP WAS NORMAL. I ASKED WHAT I COULD DO AT THIS POINT AND HE SAID I COULD FILE A COMPLAINT WITH CHRYSLER. I DID CALL THEM AND THEY GAVE ME A CASE NUMBER AND RECOMMENDED I TAKE IT TO ANOTHER DEALER. I SET UP AN APPOINTMENT WITH CAR RIGHT CHRYSLER JEEP IN MOON TOWNSHIP PA AND THEY ALSO TOLD ME THAT THEY FOUND NO PROBLEM. THE CASE WORKER FROM CHRYSLER CALLED ME BACK AND SAID SHE GOT THE INFO FROM THE DEALER THAT THEY ALSO FOUND NOTHING WRONG. SHE SAID I COULD TAKE IT TO ANOTHER DEALER OR FILE A COMPLAINT HERE. I DID NOT SEE MUCH SENSE IN TAKING IT TO ANOTHER DEALER. I AM NOT GOING AS FAR AS TO SAY IT IS UNSAFE FOR ME TO DRIVE BUT I AM SAYING IT IS NOT RIGHT. I GUESS THAT THE BEST WAY TO EXPLAIN IT IS IT GETS TIRING TO DRIVE IT BECAUSE YOU CONSTANTLY HAVE TO MAKE CORRECTIONS BACK AND FORTH WITH THE STEERING WHEEL TO KEEP IN THE LANE. FOR WHAT IT IS WORTH I HAVE A DAUGHTER THAT IS A NEW DRIVER AND I DO NOT FEEL COMFORTABLE TO LET HER DRIVE IT BECAUSE OF THE STEERING.
STEERINGOctober 6, 2019
MY STEERING IS VERY STIFF AND ALMOST LOCKING UP AT HIGHER SPEEDS. THE STEERING FEELS ALMOST LIKE YOU LOOSE ALL POWER STEERING. I HAVE ALREADY HAD THE ALUMINUM GEAR BOX REPLACED B OF THE STEERING LOCKING TO THE LEFT. I BOUGHT THIS JEEP BRAND NEW AND HAVE HAD NOTHING BUT ISSUES. THIS IS MY PRIMARY VEHICLE AND I HAVE A DAUGHTER I TRANSPORT IN THE JEEP! THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!
SUSPENSIONOctober 6, 2019
2018 JEEP WRANGLER SPORT S, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHENDRIVING HOME FROM THE DEALER WITH 27 MILES ON THE SPEEDOMETR AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER REPLACED THE STEERING STABILIZER BEFORE I TOOK DELIVERY OF THE JEEP. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. HAS HAPPENED AT LEAST 5 TIMES IN 5 DAYS OF DRIVING. THIS IS MY 4TH JEEP AND THE ONE ONE I HAVE HAD THAT HAS THIS CRAZY DEATH WOBBLE. I NEED THIS FIXED.
STEERING,SUSPENSIONOctober 5, 2019
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
UNKNOWN OR OTHEROctober 4, 2019
ON FRIDAY, SEPTEMBER 20, 2019, WE WERE TOWING OUR JEEP WRANGLER BEHIND OUR 25 FOOT COACHMAN PRISM RV ON HIGHWAY 95 IN MARYLAND. WE HIT A BUMP IN THE HIGHWAY GOING ABOUT 70 MPH AND OUR RV WAS SHAKING SO BAD AND SOUNDED LIKE WE HAD A FLAT TIRE. THE SHAKING WOULDN'T STOP SO WITHIN A HALF MILE WE MANAGED TO PULL OVER TO THE BREAKDOWN LANE AND STOP. WE GOT OUT AND CHECKED ALL THE TIRES BECAUSE WE THOUGHT WE HAD A FLAT TIRE. NOTHING WAS WRONG. WE CONTINUED ON A TRIP ABOUT 5 MILES FURTHER UP THE ROAD IT HAPPENED A SECOND TIME. THIS TIME WE COULDN'T PULL OVER BUT WE SLOW DOWN AND THE SHAKING WENT AWAY. WE REACHED OUR DESTINATION AND MET UP WITH FAMILY AND BEFORE WE COULD TELL THEM WHAT HAPPENED MY SISTER WHO HAD JUST BOUGHT A JEEP WRANGLER TWO WEEKS EARLIER ASKED IF WE HAD HEARD ABOUT THE DEATH WOBBLE. I WENT ONLINE AND LEARNED ABOUT THE DEATH WOBBLE AND I'M CERTAIN THIS IS WHAT WAS OCCURRING TO OUR JEEP WHILE BEING TOWED. WE HAD ALREADY REPLACED THE DAMPER AS A RECALL AND THIS STILL OCCURRED. WENT TO THE DEALERSHIP TODAY AND OVER THE WEEKEND THEY'RE REPLACING SOME BARS UNDERNEATH THE FRONT OF THE JEEP. THE REASON FOR MY REPORTING THIS IS I LEARNED THAT THE DAMPER BEING REPLACED IS SUPPOSED TO BE A FIX AND SINCE WE ALREADY HAD IT REPLACED BUT DIDN'T UNDERSTAND WHY THEY WERE REPLACING IT MONTHS AGO IT'S STILL OCCURRED TO OUR JEEP.
STRUCTUREOctober 4, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT DISCOVERED SEVERAL CRACKS IN THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRAME WAS POORLY WELDED AND THE METAL IS CONTAMINATED. THE CONTACT SPOKE WITH STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, 925-479-9090) AND PLEADED WITH THE DEALER TO EITHER CANCEL HIS CONTRACT WITH THE VEHICLE OR ALLOW HIM TO TRADE IN THE VEHICLE FOR ANOTHER ONE. THE DEALER REFUSED HIS REQUEST AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,000. *DT *DT*JB
STEERING,SUSPENSIONOctober 3, 2019
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
STEERINGOctober 3, 2019
MY WRANGLER JEEP JL 2018 HAS TOO MUCH PLAY IN THE STEERING. IT IS BAD ENOUGH THAT IT CAN BE HARD TO STAY IN MY LANE AT TIMES. THIS IS A BIG SAFETY ISSUE. THE PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 30 MPH, MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE TIME I ALMOST HIT A CEMENT MERIDIAN WHICH DIVIDES LANES ON THE HIGHWAY. I NOTICED ON THE JEEP FORUMS THERE ARE MANY COMPLAINTS ON THIS EXACT TOPIC FOR THE JEEP WRANGLER JL. WHY IS JEEP NOT DOING A RECALL ON THIS DANGEROUS ISSUE? NOTE - THIS IS A DIFFERENT PROBLEM THAN THE STEERING DAMPER RECALL GOING ON NOW.
STEERING,SUSPENSIONOctober 2, 2019
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
STEERINGOctober 1, 2019
I BOUGHT THE JEEP WITH 3K MILES, AFTER 6500 MILES I NOTICED MY TIRES WERE NOT WEARING CORRECTLY, I WAS TOLD I NEEDED TO HAVE THEM ROTATED MORE OFTEN & IT WOULD ELIMINATE THAT, WHILE IT WAS THERE THEY FIXED THE RECALLED STEERING DAMPER. AFTER A COUPLE OF WEEKS I STARTED HAVING ISSUES WITH MY AIR, THE DEALER TOLD ME IT WAS NORMAL PER CHRYSLER. I EXPLAINED WHAT WAS HAPPENING WAS NOT WHAT CHRYSLER STATED. AFTER DEALING WITH THIS, I STARTED NOTICING MY JEEP SHAKING WHEN I WOULD CROSS OVER CERTAIN BRIDGES. TOOK BACK TO THE DEALERSHIP, THEY SAID I NEEDED A FRONT END ALIGNMENT & AFTER CONVINCING THEM THAT MY AIR WAS NOT RIGHT THEY DECIDED TO FIX THE INTEGRATED CENSOR. AFTER KEEPING MY JEEP OVER A WEEK WHEN I PICKED IT UP, IT WAS WORSE THAN WHEN I DROPPED IT OFF. THEY TOLD ME TO TAKE IT BACK DUE TO THE TIRES NEEDED TO BE BALANCED, IN THE MEANTIME EVERY BUMP IN THE ROAD I WOULD HIT IT WOULD SHAKE UNCONTROLLABLE. IT REALLY SCARES ME ESPECIALLY WHEN I AM ON THE HWY GOING 70, HIT A BUMP, THE ONLY WAY TO STOP IT IS TO SLOW DOWN A RIDICULOUS SPEED, WITH CARS/TRUCKS GOING 70+ ON THE HWY, I CAN GET REAR ENDED. I HAVE CALLED THE DEALERSHIP AGAIN & WAS TOLD BASICALLY THIS WAS A NORMAL THING WITH JEEPS & THERE IS NOTHING THEY CAN DO. THEY CHECKED THE SUSPENSION & SINCE THEY REPLACED THE STEERING DAMPER THEY HAVE DONE ALL THEY CAN, I PRETTY MUCH HAVE TO DEAL WITH IT, HOWEVER THEY DID OFFER A FEW NAMES OF COMPANIES THAT WILL "FIX" THIS FOR ME. AFTER READING FORUMS I AM DISCOVERING THIS IS A HUGE ISSUE, CHRYSLER/JEEP REALLY NEEDS TO OWN & FIX THIS. I SHOULDNT HAVE TO BUY A VEHICLE & JUST ACCEPT A DEATH WOBBLE AS PART OF THE OWNERSHIP, ESPECIALLY IF YOU KNOW THIS IS HAPPENING & WHAT IS CAUSING THIS ISSUE. ALL I WANT IS IT FIXED THAT IS ALL & I SHOULDNT HAVE TO FORK OUT THE MONEY TO GET THAT DONE.
STEERINGOctober 1, 2019
MY 2018 JL CONSTANTLY PULLS/DRIFTS TO THE RIGHT. BOTH STEERING DAMPER AND FRONT TRACK BAR REPLACED, YET PULL IS CONSISTENT. HAPPENS ON ANY ROADWAY AT ANY SPEED.
STEERINGSeptember 30, 2019
VEHICLE HAS PLAY IN THE STEERING AT ALL SPEEDS.
STEERINGSeptember 30, 2019
VEHICLE WANDERS AT HIGHWAY SPEED. EXCESSIVE PLAY IN STEERING REQUIRING CONSTANT DRIVER CORRECTION. DAMPER RECALL HAS BEEN PERFORMED AND STEERING BOX AND TRACK BAR REPLACED SOME IMPROVEMENT BUT STABILITY AT HIGHWAY SPEEDS STILL CONCERN DUE TO PLAY IN WHEEL AND DRIVER INPUT REQUIRED TO TRACK STRAIGHT
STEERINGSeptember 30, 2019
2018 WRANGLER JLU 23,000 MILES. NO MODIFICATIONS AT ALL, HAD THE STEERING STABILIZER REPLACED BY THE DEALER TODAY FOR THE THIRD TIME. STEERING SHAKE BEGAN AT ABOUT 12,000 MILES, HIGHWAY SPEEDS HITTING SMALL POT HOT, BUMP OR EXPANSION JOINT ON A BRIDGE. STEERING WOULD SHAKE VIOLENTLY AND MAKE IT VERY HARD TO CONTROL. PROBLEM WENT AWAY AFTER STEERING STABILIZER WAS REPLACED BY SELLING DEALER. PROBLEM HAS RETURNED AND WAS BROUGHT BACK TO SAME DEALER FOR REPAIRS. THEY SAID THERE WAS AN OPEN RECALL ON THE STEERING STABILIZER THAT JUST CAME OUT AND WAS TO REPAIR "DEATH WOBBLE" THEY WERE CONFIDENT IT WAS FIXED. ROAD TESTED AFTER AND SAID IT GOOD TO GO. I DROVE IT AND IT HAPPENED THE VERY NEXT DAY. I BROUGHT IT BACK AND THEY WERE NOT ABLE TO DUPLICATE IT BUT AGREED TO REPLACE THE RECALL PART. SAID MAYBE THEY GOT A DEFECTIVE ONE. BROUGHT BACK TO DEALER TODAY THEY INSTALLED ANOTHER NEW UPDATED STEERING STABILIZER. THE SERVICE MANAGER AN I WENT FOR A RIDE AFTER THE THIRD STEERING STABILIZER WAS INSTALLED. 62-68 MPH SMALL DEFECT IN THE HIGHWAY SURFACE AND THE STEERING WHEEL SHAKES LIKE CRAZY. IN ORDER TO MAKE IT STOP THE JLU NEEDS TO BE SLOWED DOWN BELOW 30 MPH..........NOT SAFE TO DO ON THE HIGHWAY. THIS EVENING AS I WAS DRIVING ON THE HIGHWAY THE STEERING BEGAN TO SHAKE VIOLENTLY AGAIN. I TRIED TO FIND A SAFE SPOT TO SLOW DOWN. I WAS ALMOST HIT FROM BEHIND BY AN 18 WHEELER. I TRIED TO TURN THE WHEEL IN AN EMERGENCY MANEUVER TO AVOID BEING REAR ENDED AND THE STEERING WAS NOT VERY RESPONSIVE AT ALL. IT WAS UNCONTROLLABLE AND VERY UNSAFE. MYSELF AND MY KIDS WERE VERY SHAKEN UP. WHAT NEEDS TO HAPPEN BEFORE THIS UNSAFE VEHICLE COMPLAINT IS INVESTIGATED??
STEERING,ELECTRICAL SYSTEM,STRUCTURESeptember 29, 2019
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)September 29, 2019
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
SUSPENSION,STRUCTURESeptember 29, 2019
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
STEERING,UNKNOWN OR OTHERSeptember 29, 2019
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
STEERINGSeptember 28, 2019
I HAVE BROUGHT MY 2018 JL WRANGLER IN FOR SPEED WOBBLES 4X. WHILE I WOULD CONSIDER MY PREVIOUS EXPERIENCES WITH THIS ISSUE MINOR, WHAT I EXPERIENCED ON 9/27/2019 WAS ENTIRELY DIFFERENT. I WAS ALMOST IN AN ACCIDENT ON THE HIGHWAY BECAUSE WHEN I HIT A BUMP AT APPROXIMATELY 80 MPH THE JEEP STARTED SHAKING UNCONTROLLABLY. THE ONLY WAY I COULD GET IT TO STOP WAS TO RAPIDLY DECELERATE TO APPROXIMATELY 30 MPH. THERE WAS NO BREAKDOWN LANE IN THE FAST LANE, SO I HAD TO SKIRT ACROSS 3 LANES OF TRAFFIC. A TRUCK SLAMMED ON ITS BREAKS BEHIND ME. I AM VERY LUCKY TO HAVE AVOIDED A MAJOR ACCIDENT. IT IS IRRESPONSIBLE TO CALL THIS A SAFE CAR TOR DRIVE. I CALLED JEEP AND THEY OPTED ME INTO A "RECALL" CAMPAIGN THAT I KNEW NOTHING ABOUT. THIS RECALL SHOULD BE IMMEDIATE AND URGENT. THIS IS NOT A CUSTOMER SATISFACTION ISSUE. THIS PROBLEM HAS GOTTEN WORSE, THIS IS NOW MY 3RD STEERING DAMPENER. I HAVE DRIVEN JEEPS FOR MANY YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE. PLEASE DO SOMETHING BEFORE PEOPLE GET KILLED. I CALLED JEEP AND FILED A COMPLAINT, BUT NOBODY SEEMS TO BE TAKING THIS SERIOUSLY. THE ANSWER WAS THAT I WOULD BE "OPT-ED" IN TO THE RECALL. IF THERE ARE ANY JEEPS OUT THERE WITH THE OLD DAMPENER THEY NEED TO BE REPLACED NOW. MY CAR IS COMPLETELY STOCK HAS NOT BEEN MODIFIED IN ANY WAY.
STEERINGSeptember 27, 2019
VEHICLE WILL NOT STAY IN LANE. CONSTANT DRIFTING TO LEFT OR RIGHT REQUIRING STEERING CORRECTIONS TO BE MADE IN ORDER TO STAY IN LANE. CONSTANT PROBLEM REGARDLESS OF SPEED, ROAD CONDITIONS OR WEATHER HAVE HAD DEALER REVIEW 5 TIMES AND HAVE NUMEROUS VIDEOS DEPICTING THIS ISSUE
STEERINGSeptember 26, 2019
WHEN DRIVING AT A HIGHWAY SPEEDS OF 70-80 MPH AND HITTING A BUMP THE JEEP GOES INTO CONVULSIONS "DEATH WOBBLE" TO THE POINT WE HAVE TO PULL OFF THE SIDE OF THE ROAD BECAUSE WE ARE SO SCARED, THIS HAS HAPPENED TO US SEVERAL TIMES SINCE OWNING IT. WE DON'T FEEL SAFE DRIVING THIS 2018 JEEP WRANGLER JL. JEEP DOES HAVE A RECALL FOR THE STEERING DAMPER BUT I DON'T FEEL THIS WILL FIX THE ISSUE AS WE ALREADY HAD THIS REPLACED ONCE. THE OTHER ISSUE IS THAT THE STEERING WANDERS AT ANY SPEED, ALWAYS HAVING TO RE-CORRECT THE STEERING, MAKING IT VERY DIFFICULT TO DRIVE AND SEEMINGLY UNSAFE.
STEERINGSeptember 26, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED ABOUT THE RECALL. THE FAILURE MILEAGE WAS 11,000.
STRUCTURESeptember 26, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE WELDING ON THE FRONT PASSENGER FLOOR WAS CORRODED, FRACTURED, AND EMITTED A NOISE FROM UNDERNEATH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
STEERINGSeptember 26, 2019
OVER 50 MPH VERY DIFFICULT TO KEEP IN LANE -- WANDERING ISSUE + DEAD ZONE IN STEERING. HAD TO INSTALL AFTERMARKET PARTS TO HELP CORRECT WANDERING TO BE ABLE TO DRIVE IT ON THE HIGHWAY. BETTER NOW BUT STILL HAD DEAD ZONE "SLOP" IN STEERING WHEEL. THE BUILD QUALITY IS SO POOR THAT THE TORQUE SPECS HAD TO BE CHECKED AND THE ALIGNMENT WAS WAY OFF FROM FACTORY. I HAVE HAD MANY NEW VEHICLES OVER THE YEARS AND THIS IS THE CHEAPEST MADE AND HAS THE WORST QUALITY OF ALL! THESE NEW JL JEEPS HAVE A REAL PROBLEM WITH BEING ABLE TO KEEP THEM DRIVING STRAIGHT OVER 50 MPH. I HAVE HAD OTHER JEEPS TJ, XJ, JK AND NONE ARE THIS BAD. CHECK THE WRANGLER JL FORUMS AND SEE THE THOUSANDS OF COMPLAINTS ON THE STEERING. ADDITIONALLY JEEP HAD A RECALL ON THE STEERING STABILIZER AND THE DEALER INSTALLED IT UPSIDE DOWN. TOLD THEM IT WAS WRONG AND THEY WERE UNHAPPY WITH ME BECAUSE I POINTED IT OUT. THIS WAS AFTER I TOLD THE SERVICE ADVISOR THAT IT NEEDED TO BE INSTALLED IN THE PROPER DIRECTION AND ALL HE SAID WAS WE KNOW WHAT WE ARE DOING , WE DO THAIS ALL THE TIME. TOTAL INCOMPETENCE FROM THE FACTORY TO THE DEALERS. PICKED THIS 2018 UP EARLY JULY 2019 AND NOTICED THE PROBLEM ON THE WAY HOME.
STEERINGSeptember 25, 2019
AT HIGHWAY SPEEDS IF A BUMP OR HOLE IS HIT THE FRONT END WILL DEVELOP A WOBBLE. THIS INCLUDES THE STEERING WHEEL JIGGLING FROM SIDE TO SIDE. THE WOBBLE GOES AWAY WHEN THE BRAKES ARE HEAVILY APPLIED. DEALER SERVICE RESPONSE WAS "NO PROBLEM FOUND". PROBLEM CONTINUES. THE VEHICLE IS COMPLETELY STOCK INCLUDING ORIGINAL TIRES AND WHEELS.
STEERING,SUSPENSIONSeptember 25, 2019
EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.
STEERING,SUSPENSIONSeptember 25, 2019
I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.
STEERINGSeptember 25, 2019
REPORTED FRIGHTENING VIBRATION WITH LOSS OF VEHICLE STEERING CONTROL WHILE TRAVELING H AT HIGH SPEEDS ON THE HIGHWAY IF THE CAR DRIVES OVER UNEVEN GROUND OR POT HOLES. REPORTED THE ISSUE TO THE DEALERSHIP THEY REFERRED TO IT AS A KNOWN ISSUE CALLED 'DEATH WOBBLE'. THEY REPAIRED THE DAMPER PER RECALL HOWEVER I AM NOW EXPERIENCING THE ISSUE AGAIN AND SEEMS TO BE GETTING WORSE. CERTAINLY A SEVERE SAFETY ISSUE.
STEERINGSeptember 24, 2019
EXCESSIVE PLAY IN THE STEERING ALSO WANDERS ALL OVER THE ROAD. THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY OF VEHICLE AND THE DEALER SAYS THERE IS NOTHING WRONG.
STEERINGSeptember 24, 2019
STEERING HAS 2+ INCHES OF PLAY AT HIGHWAY SPEEDS. DEALER SAYS IT IS A JEEP THING BUT OTHERS WITH THE EXACT SAME VEHICLE HAVE NO PLAY IN THEIR STEERING. I HAVE HAD IT IN 4 TIMES AND IT IS NOW WORSE THAN WHEN I BOUGHT IT. MY WIFE IS AFRAID TO DRIVE IT BECAUSE SHE FEELS IT IS UNSAFE.
STEERINGSeptember 24, 2019
THE VEHICLE CONSTANTLY WANDERS THE ROAD AT INTERSTATE SPEEDS. THERE IS NO CENTER. WHEN TURNING AT INTERSTATE SPEEDS IT TURNS AND THEN GOES LEFT OR RIGHT WITHOUT TURNING THE STEERING WHEEL.
STEERINGSeptember 24, 2019
MY BRAND NEW, 2018 JEEP HAS 768 MILES ON IT AND THE STEERING IS LOOSE TO SAY THE LEAST. IF THE FRONT TRACK BAR BRACKET (SOLID FRONT AXLE IN LINE WITH THE BODY OF THE VEHICLE) STILL HAS WELDS THAT ARE OFF SEAM, CAN CAUSE THE BRACKET TO DETACH FROM THE FRAME AND CAN CAUSE LOOSE, VAGUE STEERING TO A COMPLETE SYSTEM FAILURE. RECALL STATEMENT: "THE SEPARATION OF THE FRONT TRACK BAR BRACKET FROM THE FRAME MAY CAUSE A REDUCTION IN THE STEERING RESPONSE, WHICH CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING," THIS IS MY THIRD JEEP AND 2ND JEEP WRANGLER. THE DEALERSHIP STATES THEY REPAIRED THE RECALL, 2 MONTHS PRIOR TO THE PURCHASE DATE, BUT I DO NOT BELIEVE THEY DID. IF THE DEALERSHIP CLAIMED THE REPAIR TO JEEP I AM SURE THEY POCKETED THE MONEY. THIS IS A HUGE SAFETY RISK AS THE STEERING IS RECALLED AS A SAFETY RECALL - THE DEALERSHIP SHOULD BE LIABLE AND JEEP NEEDS TO INSPECT THAT THE RECALLS AT THE VERY LEAST ONE AND THOSE THAT CLAIM TO DO THE REPAIRS AND DO NOT - SHOULD HAVE THEIR ABILITY TO OFFER JEEP PRODUCTS REVOKED.
STEERINGSeptember 24, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT HIGH SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE DEATH WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAP CHRYSLER DODGE JEEP RAM (430 TUNXIS HILL RD, FAIRFIELD, CT 06825, (203) 384-0005) AND EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
STEERINGSeptember 24, 2019
STEERING FEELS EXTREMELY LOOSE. ESPECIALLY, WHILE DRIVING ON HIGHWAY IT DOES NOT FEEL SAFE AT ALL DUE TO CONSTANT CORRECTION I AM FORCE TO DO. I AM SCARED EVEN A SMALL POTHOLE WOULD MAKE THE VEHICLE LOSE STEERING AND END UP IN A DITCH. EVEN AFTER GETTING THE LATEST "RECALLS", CHECKED WELDING ISSUE AND REPLACE THE STEERING DAMPER NEITHER OF THOSE SOLUTION FIXED THE LOOSE FEEL OF THE STEERING WHEEL. *DT *AS
STEERING,SUSPENSIONSeptember 24, 2019
BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.
STEERING,SUSPENSIONSeptember 23, 2019
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
STEERINGSeptember 23, 2019
TOO MUCH PLAY IN THE STEERING WHEEL. REQUIRES A LOT OF WORK TO KEEP THE VEHICLE STRAIGHT. ITS DANGEROUS IN CONGESTED AREAS OR NARROW ROADS. I WOULD DESCRIBE AS A DEAD SPOT IN THE CENTER. THIS HAPPENS 100% OF TIME BUT IS REALLY BAD OVER ABOUT 35 MPH. JEEP TRIED A NEW DAMPER AND NEW STEERING BOX. NEITHER HELPED AT ALL.
STEERINGSeptember 23, 2019
THE STEERING ON THE JEEP JL WONDERS ALL OVER THE ROAD FORCING CONSTANT COUNTER MOVEMENTS WHILE YOU DRIVE. AT THE SAME TIME, THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL AND THAT COMPOUNDS THE STEERING CHALLENGES.
STEERINGSeptember 23, 2019
THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.
STEERING,STRUCTURESeptember 23, 2019
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
STEERING,UNKNOWN OR OTHERSeptember 23, 2019
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
STEERINGSeptember 23, 2019
THERE HAS BEEN AN ONGOING PROBLEM WITH LOOSE AND WANDERING STEERING MOSTLY NOTICED AT HIGHWAY SPEEDS OVER 45 MPH. THE VEHICLE FEELS LIKE THERE IS TOO MUCH PLAY IN THE STEERING WHEEL WHEN TRYING TO KEEP A STRAIGHT LINE OR IN THE CENTER OF THE LANE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP SERVICE CENTER THREE TIMES TO RESOLVE THE PROBLEM. ON THE LAST VISIT, THE DEALERSHIP REPLACED THE TRACK BAR WHICH ONLY SLIGHTLY IMPROVED THE PROBLEM. WHEN I RECENTLY DROVE THE VEHICLE ON THE FREEWAY AT 65MPH IN WINDY CONDITIONS, IT WAS EXTREMELY EXHAUSTING TO KEEP IN THE SAME LANE AND FELT VERY DANGEROUS. I SHOULD NOTE THAT AT LOWER SPEEDS BELOW 45MPH THE LOOSE STEERING IS NOT AS NOTICEABLE. WHEN I HAVE MADE FOLLOW UP CALLS TO THE DEALERSHIP SERVICE CENTER (MOST RECENT 9/23/19), I WAS TOLD BY THE SERVICE ADVISOR THAT THIS STEERING FEEL WAS NORMAL FOR THE JEEP.
STEERINGSeptember 23, 2019
STEERING HAS PLAY IN STEERING WHEEL - YOU CAN MOVE THE STEERING WHEEL FROM LEFT TO RIGHT ABOUT 1 INCH AND IT DOES NOT TURN THE WHEELS. THIS PROBLEM WAS ABOUT 2 INCHES WHEN I BOUGHT THE VEHICLE BUT A REPLACEMENT TRACKBAR INSTALLED UNDER WARRANTY HAS REDUCED THE PLAY BUT IT STILL HAS ABOUT 1" WHERE IS IS NOT AFFECTING STEERING. THIS LEADS TO DRIVER FATIGUE IN AN ATTEMPT TO KEEP THE VEHICLE IN THE LANE AS IT REQUIRES A CONSTANT BACK/AND FORTH TURN ON THE STEERING WHEEL TO STAY IN LANE. I'VE HAD IT INTO THE DEALER 6 TIMES FOR THEM TO FIX THE PROBLEM AND WHILE IT IS BETTER THAN IT WAS ORIGINALLY IT IS STILL NOT FIXED AND DANGEROUS. I'M TOLD BY MY DEALER THAT IT IS "NORMAL" THAT WOULD INDICATE THAT "NORMAL" IS THE FOR THE VEHICLE TO HAVE DANGEROUS STEERING AND LIKELY THE WORST STEERING OUT OF ANY VEHICLE BUILT IN THE PAST 20 YEARS. -- VERY HARD TO KEEP IN THE LANE AT 55 MPH.
STEERINGSeptember 22, 2019
JEEP WRANGLER JLU RUBICON WITH ONGOING STEERING ISSUES. AT FREEWAY SPEEDS, AT OR ABOVE 60 MPH, THE JEEP WANDERS AND THERE IS 1.5 TO 2 INCHES OF PLAY IN THE STEERING. CONSTANT CORRECTION AND STEERING INPUT IS WARRANTED TO MAINTAIN LANE LIMITS. THE JEEP HAS BEEN TO THE DEALER 3-4 TIMES WITHOUT RESOLUTION. DEALER STATED THE PLAY WAS NORMAL. THE STEERING DAMPER WAS REPLACED UNDER RECALL WITHOUT RESOLUTION. I PAID OUT OF POCKET FOR A NEW FRONT TACK BAR AND STEERING GEAR WITHOUT RESOLUTION. ON EVALUATION FROM A JEEP INDEPENDENT ALIGNMENT FACILITY, IT WAS IDENTIFIED THE TIE ROD CONNECTED TO THE PITMAN ARM HAD EXCESSIVE PLAY. AT 13500 MILES, THE STEERING HAS COSTED ME $1500 AND IT IS STILL NOT FIXED. DEALER RECOGNIZES THE ISSUE. SERIAL CALLS TO THE FCA CUSTOMER SERVICE LINE HAS LED TO 'COMPLAINT NUMBERS' BUT NO RESOLUTION. MY STEERING ISSUES ARE REPORTED BY OTHERS ON JEEP JL FORUMS AND YOUTUBE.
STEERING,SUSPENSIONSeptember 22, 2019
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
STEERING,STRUCTURESeptember 22, 2019
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
STEERING,SUSPENSIONSeptember 21, 2019
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
POWER TRAIN,STRUCTURE,ENGINESeptember 21, 2019
MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.
STEERINGSeptember 21, 2019
WOBBLY STEERING AND REQUIRES LOTS OF CORRECTION ON HIGHWAY. DEALER DENIES THERE IS AN ISSUE
STEERINGSeptember 21, 2019
HAVE CONTINUED TO EXPERIENCE OCCASIONAL "DEATH WOBBLE" ALONG WITH CONSISTENT SHIMMYING OF THE VEHICLE WHEN SPEEDS REACH 65MPH+. THIS ECHOES WHAT MANY OTHERS HAVE POSTED AS WELL. I HAVE OWNED 7 JK WRANGLERS PREVIOUSLY AND KNOW THIS IS NOT HOW STEERING SHOULD FEEL. MARCH 16, 2019 I WAS PROACTIVE IN ASKING THE DEALERSHIP TO REPLACE THE STEERING DAMPER, WHICH THEY DID (PARTS 68251580AD, 6104242AA, 6510774AA, 6512425AA, 6104718AA). THIS HELPED A LITTLE, BUT THE PROBLEM CONTINUED. ON SEPTEMBER 7, 2019, AFTER THE OFFICIAL RECALL #V41, I WENT IN AND THE DEALERSHIP AGAIN REPLACED THE STEERING DAMPER (PARTS CCUKV411AA & CCUKV413AA). THE PAST 2 WEEKS THE PROBLEM STILL EXISTS. YES, AT THE MOMENT IT'S SIMPLY AN ANNOYANCE AND NO DEATHS OR ACCIDENTS HAVE BEEN REPORTED, BUT I FEAR SOMETHING COULD HAPPEN. AND ON TOP OF THAT, A $40K+ VEHICLE SHOULD NOT HAVE STEERING RELATED ISSUES SUCH AS THIS.
STEERING,SUSPENSIONSeptember 21, 2019
AT HIGHWAY SPEEDS, SUSPENSION AND/OR STEERING MECHANISM WOBBLES AND VIBRATES VIOLENTLY (THIS IS FELT IN THE STEERING WHEEL) WHEN ENCOUNTERING BUMPS AND HOLES IN HIGHWAY SURFACE. THE VIOLENT STEERING VIBRATION CONTINUES UNTIL REDUCING SPEED BY APPROXIMATELY 20 MPH BY BRAKING. THIS CONDITION WAS UNMANAGEABLE AT 6000 MILES AND FCA REPLACED THE STEERING STABILIZER. CONDITION BECAME UNMANAGEABLE AGAIN AT 15000 MILES AND FCA REPLACED STEERING STABILIZER AGAIN (V41RECALL).
STEERINGSeptember 21, 2019
OCCASIONALLY WHEN I TURN, THE CAR WILL SWERVE. THERE WAS A STEERING RECALL IN JUNE. WHEN I WENT TO THE DEALERSHIP, THEY DISAGREED MY ISSUE. I DO NOT FEEL SAFE IN THE CAR.
STEERINGSeptember 21, 2019
MY 2018 JL WRANGLER HAS A SIGNIFICANT "DEAD BAND" IN THE CENTER OF THE STEERING. THE STEERING WHEEL CAN BE TURNED SIDE TO SIDE WITH NO CHANGE IN WHEEL DIRECTION BOTH WHILE STATIONARY AND MOVING. THIS NECESSITATES EXAGURATED INPUTS TO KEEP THE VEHICLE IN THE MIDDLE OF THE LANE AND MAKES MAINTAINING A STRAIGHT LINE DIFFICULT. IT REQUIRES WHITE KNUCKLED DRIVING WHILE DRIVING NEXT TO A SEMI ON THE FREEWAY. IT ALREADY HAS THE UPDATED DAMPER AND TRACKBAR INSTALLED BY THE DEALER. THE DEALER CURRENTLY CLAIMS "IT'S A JEEP THING" AND THERE IS NO ISSUE. THERE IS A 4000 POST THREAD ON THE JL FORUM THAT DISAGREES.
STEERINGSeptember 20, 2019
I HAVE HAD THE VEHICLE IN 5 TIMES FOR THE LOOSE STEERING AND WOBBLE ALONG WITH BUMP STEER, EVEN WENT SO FAR AS TO FILE A LEMON LAW WITH THEM AND THEY REFUSED TO PURCHASE THE VEHICLE BACK. THEIR NEWEST FIX IS A DIFFERENT STEERING STABILIZER THAT DID NOTHING TO FIX THE PROBLEM. VEHICLE IS IMPOSSIBLE TO KEEP GOING A STRAIGHT LINE WITHOUT CONSTANT INPUT AND WILL JERK THE STEERING WHEEL RIGHT OUT OF YOUR HANDS WHEN HITTING TINY BUMPS AT FREEWAY SPEEDS, NOT SAFE AT ALL BUT I HAVE NO CHOICE BUT TO DRIVE IT.
STEERINGSeptember 20, 2019
LOT OF PLAY IN THE STEERING, THE STEERING NEEDS TO PAST CENTER THEN BACK TO GET IT STRAIGHT THEN REPEATED TO MAINTAIN IN THE LANE REQUIRING CONSTANT CORRECTIONS. A GUST OF WIND HAS CAUSED THE CAR TO CHANGE DIRECTION WITH NO FEEDBACK IN THE STEERING WHEEL. THE PROBLEM IS LESS NOTICEABLE AT LOW SPEED, BUT CHANGES THE LONGER IT IS DRIVEN.
STEERING,VEHICLE SPEED CONTROLSeptember 20, 2019
I HAVE HAD MY JEEP SINCE LAST ONE YEAR. I HAVE HAD STEERING ISSUE FORM THE BEGINING EVERY TIME I WENT TO THE DEALER THEY TOLD ME THAT IS HOW A JEEP DROVE. WHILE ON HIGH WAY IT IS HARD TO KEEP MY JEEP IN LANE IT WOBBLES AND CONSTANTLY LOSES ITS PATH. ITS HARD TO DRIVE BUT DEALER SERVICE WILL ALWAYS SAY THAT IS HOW IT DRIVES. IT IS VERY RISKY DRIVING THE JEEP.
STEERING,SUSPENSIONSeptember 20, 2019
ON SEPTEMBER 10, 2019 I TOOK MY JEEP WRANGLER IN FOR A STEERING DAMPER CUSTOMER SATISFACTION NOTIFICATION (RECALL). ON SEPTEMBER 20TH, 2019 I WAS DRIVING 65MPH DOWN THE HIGHWAY WHEN THE JEEP BEGAN TO VIOLENTLY SHAKE, NOT STOPPING UNTIL I ACTIVATED MY BRAKES AND BEGAN TO PULL OFF TO THE SHOULDER. I EXITED THE HIGHWAY TO MAKE SURE MY TIRES WERE FINE AND I COULD NOT SEE ANYTHING OUT OF THE ORDINARY. THE JEEP RAN NORMAL AFTER THIS OCCURRENCE, BUT THE SHAKE WAS INTENSE, AND SCARY WHILE GOING 65MPH ON THE HIGHWAY. THE STEERING DAMPER BEING REPLACED DOES NOT SEEM TO HAVE RECTIFIED THE SITUATION.
STEERING,STRUCTURE,WHEELSSeptember 20, 2019
WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.
STRUCTURESeptember 20, 2019
FILED COMPLAINT WITH FCA REGARDING POOR FRAME WELDS. I AM A CERTIFIED WELDING INSPECTOR AND REGISTERED PROFESSIONAL ENGINEER, AND THE WELDS WERE ATROCIOUS. MANY WELDS WITH POROSITY, LINEAR POROSITY, AND CLUSTER POROSITY. ALSO WELDS MISALIGNED AND WITH POOR PLACEMENT. AFTER MONTHS OF DELAYS (ORIGINAL COMPLAINT IN FEBRUARY) THEY SENT A WELDING INSPECTOR (STATED FROM THE FRAME MANUFACTURER) TO INSPECT AND WELD ON THE FRAME. DIDN'T GRIND OUT OLD WELDS. JUST WELDED OVER THE TOP OF OLD WELDS. LOOKED EVEN WORSE. POOR WELD PROFILES. WAS TOLD THERE IS NOTHING ELSE THEY COULD DO, AND WAS TOLD I WAS STUCK WITH IT OR I COULD GO TO ARBITRATION. THEN FCA DECIDED TO WOULD OFFER ME A TRADE CERTIFICATE OF $4000. I FELT LIKE THIS WAS TO SHUT ME UP, BUT IT WAS THE ONLY COMPENSATION I WOULD RECEIVE. I TRIED TO GET THEM TO LEMON IT, BUT THEY TOLD ME IT DIDN'T QUALIFY AND JUST GAVE ME THE RUNAROUND. SAW AN ARTICLE ABOUT REPORTING TO THE NHTSA. DIDN'T EVEN KNOW THIS WAS AN OPTION. I WISH SOMEONE COULD MAKE THEM OWN UP TO THE FACT THAT THEY PRODUCED AN IMPROPERLY MANUFACTURED VEHICLE, POTENTIALLY VERY UNSAFE LONG TERM. MARKED OVER 40 SPOTS ON MY FRAME (WHAT I COULD EASILY SEE). THEY WELDED OVER 4 SPOTS. I'M AFRAID IF I DON'T TAKE THEIR TRADE OFFER I WILL GET NOTHING.
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)September 19, 2019
JEEP JLU BEGAN "DEATH WOBBLE" AT 70MPH WHILE ON I-485 (SPEED LIMIT IS 70). HAD TO SLOW DOWN TO 40MPH TO GET IT TO STOP, WHICH ALMOST CAUSED A CRASH WITH VEHICLES BEHIND/BESIDE ME SLOWING TO MATCH. SINCE THEN, "DEATH WOBBLE" HAS OCCURRED 2-3 TIMES PER WEEK ON VARIOUS ROADS. SPEEDS 50-70. I NOW HAVE 3 ROADS WHERE I CAN REPLICATE IT AND WILL BE GOING BACK TO THE DEALERSHIP. WAS TOLD MONTHS AGO BY DEALERSHIP "IT'S NOT DEATH WOBBLE; SOMETIMES STUFF GETS STUCK IN THE WHEELS AND MAKES A CLUNKING SOUND." SORRY, NOT SORRY. ENTIRE JEEP FRONT END FELT LIKE IT WAS ON HYDRAULICS.
ELECTRICAL SYSTEMSeptember 17, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER IT WAS DRIVEN. THE VEHICLE FINALLY RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUHLER JEEP CHRYSLER DODGE RAM (732-264-5000, LOCATED AT 1508 3290, NJ-35, HAZLET, NJ 07730), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
STEERING,SUSPENSION,WHEELSSeptember 16, 2019
WHEN DRIVING ON THE HIGHWAY ON AN OVERPASS OR ANY BUMP MY JEEP SHAKES UNCONTROLLABLY AND FEELS AS THOUGH ALL FOUR WHEELS ARE GOING TO FALL OFF, HAVE TO PUT HAZARDS ON AND REDUCE SPEED QUICKLY, HAS BEEN AT DEALERSHIP MULTIPLE TIMES FOR STEERING DAMPER WHICH HAS NOT FIXED THE PROBLEM, VERY UNSAFE TO DRIVE
STRUCTURESeptember 11, 2019
RUST BUBBLING UP UNDER PAINT AROUND FOR HINGES. THE RUST IS ONLY EVIDENT ON THE TOP HINGES OF BOTH DOORS (VEHICLE ONLY HAS TWO DOORS). THE DEALERSHIP REFUSED TO FIX IT AND CALLED IT A PAINT IMPERFECTION. HOWEVER THE RUST SPOT IS INCREASING IN SIZE AND NEW SPOTS ARE DEVELOPING. THERE IS NO DAMAGE TO THE PAINT (I.E. CHIPS, SCRATCHES) THAT WOULD EXPLAIN THE RUST. IT SEEMS TO HAVE COME FROM THE FACTORY/ MANUFACTURER.
STEERINGSeptember 10, 2019
PLAY IN STEERING.. DIFFICULT TO MAINTAIN A STRAIGHT LINE. ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS.
STEERINGSeptember 9, 2019
AT HIGHWAY SPEEDS YOU CAN NOT KEEP THE VEHICLE IN A STRAIGHT LINE. EXCESSIVE STEERING WANDER. JEEP CURRENTLY HAS 4400 MILES
STEERINGSeptember 9, 2019
STEERING IS LOOSE, WAY TO MUCH PLAY AROUND CENTER - ABOUT 4 INCH - WITHOUT RESPONSE, CAR DRIFTS
SUSPENSIONSeptember 9, 2019
HIGHWAY SPEED OF 50MPH+ FRONT END SHAKES VIOLENTLY AFTER HITTING A BUMP IN ROAD. THE VIBRATION CONTINUES UNTIL SPEED IS REDUCED. STEERING WHEEL VIBRATES. 2018 JEEP WRANGLER WITH 3000 MILES. HAS HAPPENED MULTIPLE TIMES.
STEERINGSeptember 7, 2019
I AM EXPERIENCING THE WRANGLER DEATH WOBBLE. GOING OVER 60 HITTING UNEVEN PAVEMENT AND FRONT END SHAKES. I FIRST REPORTED ISSUE TO DEALER AS LOOSE STEERING AROUND 5000 MILES. NOW AT 18000 FULL BLOWN WOBBLE. THEY PERFORMED THE STEERING DAMPNER RECALL WHICH ONLY MADE IT WORSE. WENT BACK TO DEALER SAID THEY RE ADJUSTED DAMPNER. DRIVING HOME SAME ISSUE AGAIN BACK TO DEALER. SAID THEY ARE HAVING ONE OF THE JEEP REPRESENTATIVES COMING TO LOOK AT IT. I HAVE BEEN THROUGH THIS BEFORE WITH MY 2010 WRANGLE BUT THAT HAD OVER 85K MILES. HAVING TO ABRUPTLY SLOW DOWN WHEN YOU ARE IN HIGHWAY TRAFFIC TO 40 OR LESS FROM 70 -75 IS A SAFETY HAZARD.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)September 3, 2019
THE CAR SHAKES UNCONTROLLABLY WHEN DRIVING ON THE HIGHWAY AND AFTER HITTING A BUMP OR IMPERFECTION IN THE ROAD. I HAVE HAD THE PROBLEM FIXED ONCE BEFORE A FEW MONTHS AGO. LAST WEE WHEN DRIVING BACK FROM DROPPING MY SON OFF AT COLLEGE THE CAR SHOOK UNCONTROLLABLY AT LEAST A DOZEN TIMES. THE CAR SEEMED TO SHAKE AT HIGHER SPEEDS AND I WOULD HAVE TO PULL THE CAR OFF THE ROAD TO ALMOST A COMPLETE STOP TO MAKE THE SHAKING STOP.I ALSO HAD THE CAR REPAIRED FOR THE SAME ISSUES AT SCAP JEEP IN FAIRFIELD CT A FEW MONTHS AGO. THEY SAID IT WAS THE STEERING DAMPER. THE CAR WAS FINE FOR A FEW MONTHS BUT THE PROBLEM CAME BACK AGAIN. THE INCIDENT HAPPENED ON 8/25. WE FEAR TAKING THE CAR ON THE HIGHWAY.
EXTERIOR LIGHTINGSeptember 3, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE LED HEADLIGHTS PROVIDED LIMITED VISIBILITY WHEN IT SNOWED. THE VEHICLE WAS TAKEN TO ROTHROCK CHRYSLER DODGE JEEP RAM (610-439-8485, LOCATED AT 1608 PLAZA LN, ALLENTOWN, PA 18104) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNKNOWN.
STEERINGAugust 31, 2019
NEW JEEP WRANGLER 4 DOOR SAHARA WANDERS WHEN DRIVING ALL SPEEDS. SEEMS TO HAVE 1" PLAY IN STEERING WHEEL. HARD TO KEEP STRAIGHT WHEN DRIVING. TOOK BACK TO DEALER AND THEY INSTALLED NEW STEERING STABILIZER AS PER SERVICE BULLETIN. STILL HARD TO DRIVE IN STRAIGHT LINE.
STEERINGAugust 31, 2019
THE VEHICLE IS DIFFICULT TO STEER, ESPECIALLY AT SPEEDS 45 MILES PER HOUR AND UP. THE VEHICLE HAS PLAY IN THE STEERING WHEEL AND TENDS TO WANDER ON THE ROAD AND IS VERY DIFFICULT TO CONTROL WHEN DRIVING ON A STRAIGHTAWAY. PROBLEM IS WORSE AT FREEWAY SPEEDS. IT HAS ALWAYS BEEN LIKE THIS. FCA HAS BEEN NO HELP.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)August 29, 2019
I DO NOT KNOW THE EXACT CAUSE, BUT THE VEHICLE HAS EXTREMELY LOOSE STEERING AND WANDERS ALL OVER THE LANE WHILE DRIVING AT ALL SPEEDS. VERY DIFFICULT TO CONTROL VEHICLE WHICH MAKES IT EXTREMELY UNSAFE TO DRIVE AT HIGHER SPEEDS. COMBINE THE TWO WITH A BUMP IN THE ROAD, AND THE VEHICLE JUMPS TO THE SIDE. LOOSE STEERING IS EASILY NOTICED WHILE THE VEHICLE IS TURNED OFF AND PARKED.
STEERINGAugust 28, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING), THE STEERING BECAME OUT OF CONTROL WHILE DRIVING APPROXIMATELY 40 MPH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SNETHKAMP CHRYSLER DODGE JEEP RAM (313-429-0013, LOCATED AT 11600 TELEGRAPH RD, REDFORD, MI 48239) WHERE THE RECALL REPAIR WAS PERFORMED BY REPLACING THE STEERING DAMPER. THE CONTACT REQUESTED THAT THE NEW PART BE REPLACED WITH THE ORIGINAL STEERING DAMPER. THE CONTACT STATED THAT THE VEHICLE DROVE BETTER AFTER THE NEW PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.
STEERING,SUSPENSIONAugust 24, 2019
DEATH WOBBLE AT 70MPH. EXPERIENCED IT 4 TIMES IN 30 MILE STRETCH OF INTERSTATE 40. VEHICLE IS STOCK. HAS BEEN TAKEN TO THE SHOP ONCE FOR ISSUE. APPEARED TO BE BETTER UNTIL TODAY. IT WAS SCARY. WITH EXTREME VIBRATION/SHAKING. DID NOT FEEL SAFE TO DRIVE. ESPECIALLY WITH MY FAMILY IN VEHICLE.
STEERING,SUSPENSIONAugust 24, 2019
I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.
STEERING,SUSPENSIONAugust 14, 2019
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.
STEERING,POWER TRAIN,UNKNOWN OR OTHERAugust 14, 2019
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
ELECTRICAL SYSTEMAugust 13, 2019
REAR WINDOW DEFOGGER HAS SHORT CIRCUITED, VEHICLE WAS DROPPED OFF ON JULY 02, 2019 AND PICKED UP ON AUGUST 13, 2019 WITH NOTHING DONE FOR ISSUE. JEEP HAS SB 08-037-19 ISSUED AGAINST THE PROBLEM BUT NO ACTION HWAS DONE.
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)August 13, 2019
WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING
STEERING,SUSPENSIONAugust 12, 2019
VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.
STEERING,SUSPENSIONAugust 10, 2019
MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.
STEERING,ELECTRICAL SYSTEM,STRUCTUREAugust 10, 2019
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
SUSPENSIONAugust 5, 2019
I BOUGHT A BRAND NEW CAR JEEP WRANGLER 2018 JL. WHEN I WAS DRIVING THE CAR STARTED SHAKING THIS WAS HAPPENING MORE CONSTANTLY.. I ALMOST HAD AN ACCIDENT WITH MY CHILD. I TOOK THE CAR WITH A DEALER AND THEY SAID THAT HAS MISSING DAMPERS...IT HAD LESS WAS THEN 2K MILLAGE. HOW IS THIS POSSIBLE?
STEERINGJuly 31, 2019
I HAVE HAD NUMEROUS ISSUE WITH BEING ABLE TO STEER THE VEHICLE STRAIT. THE JEEP IS ALL OVER THE PLACE. I HAD TO HOLD THE WHEEL AT A ANGLE FOR THE JEEP TO STEER STRAIT. I WAS HEARING A LOUD CLUNKING NOISE WHEN DRIVING AT LOW SPEEDS MAYBE 10-15MPH AND WAS TOLD THE REAR DIFFERENTIAL HAD TO BE REPLACED.
STEERINGJuly 30, 2019
CONTACT PURCHASED THE VEHICLE ON 7/1/2019. THE STEERING WAS WONDERING ON THE DRIVE HOME FROM THE DEALERSHIP. WE ACTUALLY DID NOT GET TO TEST DRIVE THE CAR WE PURCHASED AS THEY WERE CLEANING IT SO WE TEST DROVE ANOTHER VEHICLE. I TOOK THE VEHICLE TO THE NORMANDIN IN SAN JOSE BECAUSE MY EXPERIENCE WITH SOUTH COUNTY GILROY WAS SO BAD, I WILL NEVER GO THERE AGAIN. NORMANDIN MADE AN APPOINTMENT FOR ME TO COME IN ON THE 10TH OF JULY TO GET THE ENGINE START STOP SYSTEM FIXED AND TAKE A LOOK AT THE STEERING. TURNS OUT THAT THE VEHICLE WAS SOLD TO US WITH A RECALL IN PLACE THAT THE DEALER DID NOT MENTION AND SHOULD NOT HAVE SOLD THE VEHICLE. STEERING WANDERS SO JEEP REPLACES TRACK BAR AND STEERING STABILIZER. PARTS CAME IN AND APPOINTMENT WAS SCHEDULED FOR 7/23 FOR NEW PARTS TO BE INSTALLED. JEEP SEEM TO WANDER LESS BUT WAS STILL DID NOT DRIVE AS GOOD AS MY JK. 7/29 I WAS DRIVING JEEP ON FREEWAY AROUND 60 MPH AND I STARTED TO EXPERIENCE THE STEERING WHEEL SHIMMER/ DEATH WOBBLE. EVERY TIME I CROSSED A JOINT ON THE FREEWAY, THE STEERING WHEEL WOULD SHAKE PRETTY VIOLENTLY FOR ABOUT 2-3 SECONDS BEFORE IT MELLOWED OUT. THIS HAPPENED ABOUT 8X DRIVING ABOUT 16 MILES DOWN THE HIGHWAY. THE JEEP WAS DROPPED OFF AT THE DEALER AUGUST 1ST FOR THEM TO EVALUATE IT AND I WAS TOLD IT COULD COST ME $100 AN HOUR FOR THE EVALUATION. I AM CURRENTLY DRIVING A RENTAL*DT *JB
STRUCTUREJuly 30, 2019
THE REDESIGN OF THE 2018 JEEP WRANGLER (JL) INCLUDES AN UNSAFE DESIGN OF THE FREEDOM TOP. WHEN THE FRONT FREEDOM PANELS ARE REMOVED, THE EDGES OF THE BACK PANEL EXTEND ACROSS THE FRONT OF THE SOUND BAR AND ARE NOT FINISHED WITH ANY TRIM, WHICH LEAVES A SHARP EXPOSED FIBERGLASS EDGE TO DRIVERS AND PASSENGERS INSIDE THE VEHICLE. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH THE FRONT FREEDOM PANELS REMOVED IN THE MANNER INSTRUCTED BY THE DEALERSHIP AND BY MOPAR VIA THEIR YOUTUBE TUTORIALS. WHEN HE EXTENDED HIS HAND UPWARD TO REACH FOR HIS HAT, THE EXPOSED EDGE OF THE BACK PANEL OF THE FREEDOM TOP CUT HIS HAND DEEPLY ENOUGH TO SEVER A NERVE AND AN ARTERY, REQUIRING EMERGENCY CARE AND SURGERY. THIS OCCURRED WITHIN 24 HOURS OF PURCHASING THE VEHICLE. THE NEWER 2019 MODEL APPEARS TO HAVE ADDED PLASTIC TRIM TO CORRECT THIS ISSUE, HOWEVER THIS UNREASONABLY UNSAFE CONDITION SHOULD BE ADDRESSED FOR ALL OF THE 2018 JL MODELS AS WELL. *DT *DT*JB *DT *TR *DT *DT *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJuly 28, 2019
MY REVERSE LIGHTS NO LONGER COME ON WHEN I HAVE THE VEHICLE IN REVERSE. THE BACKUP CAMERA IS ALSO SUPPOSE TO ENGAGE WHEN THE VEHICLE IS PLACED IN REVERSE AND THE SCREEN JUST STAYS ON THE RADIO SCREEN AND DOES NOT SWITCH OVER TO THE BACKUP CAMERA. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIGURE OUT THE ISSUE EITHER. WE DID A SOFT RESET AND ALSO UNHOOKED THE BATTERY FOR 15 MINUTES.
STEERINGJuly 27, 2019
WHEN TRAVELING AT SPEEDS OF APPROXIMATELY 50 MPH OR MORE, THE STEERING WILL SHAKE VIOLENTLY. THE VEHICLE BECOMES DIFFICULT TO CONTROL. THE ONLY WAY TO STOP THE SHAKING IS BY REDUCING THE SPEED. THIS HAS HAPPENED A COUPLE OF TIMES. I HAVE RETURNED IT TO THE DEALERSHIP TO RESOLVE THIS ISSUE. THE FIRST VISIT HELPED BUT ONLY FOR A COUPLE OF MONTHS AND THE PROBLEM RETURNED. I RETURNED IT TO THE DEALER AGAIN AND IT IS RESOLVED AT THIS TIME.
STEERINGJuly 27, 2019
WANDERS AT HIGHWAY SPEEDS. CANT MAINTAIN CENTER OF ROAD AND HAVE TO APPLY CONSTANT CORRECTIONS TO STEERING. FEELS LIKE DRIVING ON ICE. TOOK TO DEALER AND THEY WOULD NOT LOOK AT THE PROBLEM EVEN THOUGH JEEP KNOWS WELDS MAY BE BAD AND THE PROBLEM IS COMMON. VERY DANGEROUS
ELECTRICAL SYSTEM,STRUCTUREJuly 26, 2019
THE FRAMES WELDS HAVE POROSITY, LACK OF PENETRATION, SPLATTER, TOO MUCH SILICA. ALSO THE PAINT AROUND THE WELDS ARE CHIPPING, EXPOSING THE METAL. THERE IS RUST STARTING TO FORM INSIDE THE FRAME RAILS. I WANT TO POINT OUT THAT THIS VEHICLE HAS NEVER DRIVEN NEAR SALT AND ONLY HAS LESS THAN 8000 MILES. ALSO. RARELY, THE RADIO TURNS ON BY ITSELF WHILE THE CAR IS OFF.
STEERING,POWER TRAIN,WHEELSJuly 26, 2019
MY CAR HAS BEEN EXPERIENCING THE 'DEATH WOBBLE' AS SOME DEALERSHIPS HAVE TOLD ME THAT. THE STEERING GETS A MIND OF ITS OWN AND ITS SUPER HARD TO CONTROL SOMETIMES. I PURCHASED A BRAND NEW CAR AND IT FEELS LIKE IM DRIVING A LEMON. ALMOST EVERY OTHER DAY SINCE I PURCHASED IT (ONE MONTH AGO) SEEMS LIKE IVE ALMOST GOTTEN INTO AN ACCIDENT.
STEERINGJuly 18, 2019
LOOSE STEERING THAT DOES NOT TRACK STRAIGHT WITHOUT CONSTANT CORRECTION. STEERING HAS BEEN BINDING DURING OPERATION CREATING AN EXTREMELY DANGEROUS SITUATION
STEERING,SUSPENSION,UNKNOWN OR OTHERJuly 17, 2019
STEERING DOWN THE ROAD IS LOSE AND HARD TO KEEP JEEP STRAIGHT WHILE GOING DOWN THE ROAD. I HAVE REPLACED THE STEERING STABILIZER TO FIX THE "DEATH WOBBLE" BUT THE STEERING PROBLEM IS STILL THERE AND WORSENING
ENGINEJuly 17, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE PARKING, THE VEHICLE MADE A REVVING SOUND BEFORE THE CONTACT PRESSED THE IGNITION BUTTON TO TURN OFF THE VEHICLE. THE ENGINE SOME HOW REEVED UP AND ACCELERATED AND JUMPED THE CURVE AND HIT A BUILDING. THE CONTACT WAS CURRENTLY TAKING THE VEHICLE TO THE DEALER STEVE LANDERS CHRYSLER DODGE JEEP RAM 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210 (501) 374-4848 TO GET THE ISSUE DIAGNOSED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 25,000. TF. *DT *DT*JB
UNKNOWN OR OTHERJuly 17, 2019
VEHICLE INTERMITTENTLY WILL NOT START, ANTI-THEFT LIGHT FLASHING. VEHICLE WILL RESTART AFTER SITTING 10-15 MINIUTES
UNKNOWN OR OTHERJuly 16, 2019
HOOD LATCH FLUTTERING WHILE DRIVING AT HIGHWAY SPEEDS
STRUCTUREJuly 16, 2019
VIOLENT HOOD FLUTTER, THOUGHT IT WAS GOING TO BREAK LATCHES/ SWING UP INTO WINDSHIELD JUNE 2018 LESS THAN A MONTH AFTER BUYING THE JEEP (WILLY'S W PACKAGE) I TOOK IT FROM SOUTH FLORIDA ON MY WAY TO NASHVILLE FOR A NEW JOB. HOOD FLUTTER ALL THE WAY AT 60-70MPH ON A HIGHWAY. A WEEK LATER I REPLACED THE HOOD LATCHES WITH AFTER MARKET ONES AND HAVEN'T HAD A PROBLEM SINCE.
SUSPENSIONJuly 15, 2019
I HAVE EXPERIENCED "DEATH WOBBLE" THREE TIMES SINCE I PURCHASED MY JEEP WRANGLER IN DECEMBER OF 2018. ALL THREE TIMES IT OCCURRED AFTER HITTING A BUMP AT HIGHWAY SPEEDS. I HAVE NOT MODIFIED ANY ELEMENTS OF THE SUSPENSION - IT IS ALL FACTORY.
STEERINGJuly 11, 2019
VEHICLE DELIVERED WITH EXCESSIVE STEERING WHEEL PLAY. ABOUT 10 DEGREES+ OF FREE PLAY. AFTER MULTIPLE VISITS TO DEALER, AND REPLACEMENT OF STEERING GEARBOX, IT IS LESS, ABOUT 5 DEGREES OF FREE PLAY. DEALER AND JEEP WAVE HAVE TOLD ME THERE IS NOTHING MORE THEY CAN DO. I WOULD SEND/UPLOAD A SHORT VIDEO (MP4) THAT SHOWS THIS, BUT IT DOES NOT LOOK LIKE THAT IS AN OPTION.
STEERINGJuly 8, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB
STEERINGJuly 2, 2019
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS LEFT AND RIGHT AS YOU DRIVE DOWN THE HIGHWAY. THE VEHICLE WAS PURCHASED NEW ABOUT ONE MONTH AGO AND NOW HAS 452 MILES ON IT. DEALER JUST REPLACED THE TRACKER BAR, WHICH WAS A POSSIBLE FIX PROVIDED BY CORPORATE. HOWEVER, ONLY A SLIGHT DIFFERENCE WAS MADE TO THE STEERING PROBLEM AFTER THIS REPAIR. VERY UNSAFE WHEN DRIVING ON THE FREEWAY DOING 65-70 MPH. SERVICE MANAGER STATED THE ONLY THING CORPORATE HAS LISTED SO FAR TO REPLACE, IF THIS ISSUE ARISES, IS THE TRACKING BAR.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 2, 2019
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
STEERINGJuly 2, 2019
THE VEHICLE WANDERS ALL OVER THE ROAD. DIFFICULT TO KEEP IT WITHIN THE ROAD LANE. VERY DANGEROUS, ALWAYS CORRECTING STEERING BACK AND FORTH TO KEEP IT IN THE LANE. VEHICLE HAS LESS THAN 3000 MILES, ORIGINAL OWNER, COMPLETELY STOCK, NEVER TAKEN OFF ROAD.
STEERING,SUSPENSION,UNKNOWN OR OTHERJuly 1, 2019
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
STEERINGJune 30, 2019
THE VEHICLE HAS 800 MILES ON IT AND HAS NEVER BEEN OFFROAD BUT THERE IS VIBRATION AND LOOSE STEERING, IT'S MY WIFE'S DAILY COMMUTER SO IT DOESN'T EVEN SEE POTHOLES YET I CHECKED AND THE TRACK BAR CAN BE MOVED AROUND BY HAND ON A BRAND NEW VEHICLE. SHE EXPERIANCED DEATH WOBBLE AT 65MPH TWICE WHICH PROMPTED ME TO CHECK THE BAR.
STEERINGJune 25, 2019
WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH I HIT A POT HOLE IN THE PAVEMENT AND THE FRONT END STARTED SHAKING AND THE STEERING WHEEL WAS MOVING, AKA DEATH WOBBLE.
STRUCTUREJune 25, 2019
FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.
STEERINGJune 24, 2019
LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.
STEERINGJune 24, 2019
I HAD A PREVIOUS REPORT OF THE DEATH WOBBLE. THIS REPORT IS FOR SEVERELY LOOSE STEERING. TOO MUCH PLAY IN THE STEERING WHEEL. THE JEEP WANDERS ALL OVER THE ROAD AND IT'S A SERIOUS SAFETY ISSUE. THE STEERING STABILIZER/DAMPENER HAS BEEN REPLACED FOUR TIMES NOW AND A NEW TRACK BAR WAS INSTALLED AND ALSO THE PCM HAS BEEN FLASHED. NOTHING IS WORKING AND THIS PROBLEM COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THE DEALER SAYS 'WELL IT'S A SHORT WHEEL BASE TWO DOOR JEEP SO....'. I'M NOT BUYING THAT. I'VE HAD TWO DOOR JEEPS IN THE PAST AND IT WAS NEVER AN ISSUE. RESEARCHING THIS THERE ARE MANY OTHERS WITH THE SAME PROBLEM!
STEERING,SUSPENSIONJune 22, 2019
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
STEERINGJune 21, 2019
HAVE HAD MY JEEP SERVICED TWICE FOR IT WANDERING ALL OVER THE ROAD FOR LITTLE TO ZERO IMPROVEMENT. I RECENTLY TOOK A 6.5 HOUR HIGHWAY TRIP AND IT WAS ABSOLUTELY HORRIFIC ALL OVER THE ROAD VERY UNSAFE AND THERE WAS LITTLE WIND AND DRY ROADS SO WEATHER WAS NOT THE CAUSE. CAN NOT STAY STRAIGHT CONSTANTLY MAKING ADJUSTMENTS WHEN YOU SHOULD BE GOING STRAIGHT. IT IS ALL THE TIME IN TOWN AND HIGHWAY BUT HIGHWAY DRIVING IS AMPLIFIED THE EFFECTS. I FEEL IT IS UNSAFE AND WE HAD IT PARKED FOR ABOUT 40 DAYS NOT USING IT BECAUSE MY FIANCE AND I FEEL IT'S U SAFE. AFTER THE MOST RECENT SERVICE STILL ABSOLUTELY NO CHANGE IN FACT THE HIGHWAY DRIVING IS MUCH WORSE.
UNKNOWN OR OTHERJune 21, 2019
TO ' WHOM IT MY CONCERN, FROM ' [XXX] IN REGARDS TO MY PURCHASE OF MY JEEP WRANGLERVEHICLE ' AMERICAN FASBACK EDITION 2018 VIN #[XXX] PURCHASED FORM MOIX RV 4723, 1213 COLLIER DR, CONWAY AR 72032 PURCHASE DATE WAS 3/4/19 BUT DID NOT SIGN PAPERS OR TAKE POSSESSION OF VEHICLE TILL MARCH 9TH 2019 I HAVE COMPLIED WITH REQUESTED INFORMATION ON THE TOTAL COST OF EXPENSES TO THE ERWIN HYMER GROUP AND SENT INFORMATION CERTIFIED MAIL TO EHGUSA-AF 1945 BURGUNDY PLACE, ONTARIO, CA 91761 WITH ALL MY COSTS RELATED TO THIS PURCHASE ON MAY 20TH WITH THE TOTAL THEY OWE ME TO BUY BACK THIS UNSAFE VEHICLE. I WAS INFORMED IN SAME LETTER THAT I SHOULD IMMEDIATELY STOP USING MY VEHICLE. I HAVE ALSO CALLED THE NUMBER 844-533-7997 EXT [XXX] AND HAVE LEFT NUMEROUS MESSAGES. I HAVE ALSO NOTIFIED OUR LESSEE WITH IN THE TEN DAYS TO COMPLY WITH FEDERAL REGULATIONS BY CERTIFIED LETTER SENT ON MAY 20TH. SENT TO US BANK AT P.O. BOX 2188 OSHKOSH WI 54903. NOW THEY SAY THEY NEVER RECEIVED MY INFORMATION THAT I SENT CERTIFIED MAIL. THIS IS THE ADDRESS INFORMATION THE BRANCH OFFICE IN CONWAY TOLD ME SEND THE INFORMATION TO. I TALKED TO [XXX] ON MAY 20TH 2019 HE IS THE HEAD OF OPERATIONS AT ERWIN HYMER GROUP AND HE TOLD ME THAT I WOULD RECEIVE MY MONEY BACK ON JUNE 18TH 2019. I CALLED AND LEFT SEVERAL MESSAGES TO ASK FOR INFORMATION WE DISCUSSED IN WRITING BUT NO RESPONSE. I WOULD APPRECIATE YOUR HELP WITH THIS ISSUE, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
ELECTRICAL SYSTEMJune 19, 2019
1. RADIO STARTS TO GLITCH WHEN OUTSIDE TEMP DROPS BELOW 36 - 38 DEGREES. IF THE TEMP STAYS COLD LONG ENOUGH THE GLITCH DOES NOT RETURN UNTIL THE TEMPS GO BACK UP AND THEN DROP AGAIN. 2. WHEN THE GLITCH STARTS - BACKUP LINES DISAPPEAR IN THE REAR VIEW CAMERA PREVIEW. 3. PULLING FUSE 97 BRINGS SYSTEM BACK TO NORMAL. 4. MAKING A PHONE CALL IS NOT AFFECTED. IT WORKS PERFECT EVEN IF SYSTEM IS GLITCHING. (IF THIS WORKS PERFECTLY SHOULD IT BE ASSUMED THAT THE AMPLIFIER HAS NOTHING TO DO WITH IT?) 5. IF ENGINE IS ON BUT NOT RUNNING SYSTEM WORKS PERFECTLY.... ONCE YOU START IT UP IT WILL GLITCH AGAIN.
STEERINGJune 17, 2019
PURCHASED NEW 2018 WRANGLER. STEERING HAS PLAY SIDE TO SIDE. VEHICLE WILL NOT RESPOND TO CORRECTION UNTIL YOU REACH THE THRESHOLD OF THE STEERING WHEEL PLAY TO EITHER SIDE. MAY BE DANGEROUS IN CERTAIN CONDITIONS. NO RECALL FOUND. DID FIND NUMEROUS ONLINE SITES, VIDEOS, AND BLOGS DOCUMENTING THIS ISSUE, BUT JEEP SEEMS TO THINK EVERYTHING IS OK.
ELECTRICAL SYSTEMJune 17, 2019
REAR WINDOW SWITCH NOT WORKING TO ROLL WINDOWS DOWN BUT REAR WINDOWS WORK IF U USE THE FRONT SWITCH'S
STEERINGJune 15, 2019
LOOSE STEERING WITH TOO MUCH PLAY IN EITHER DIRECTION. VERY DANGEROUS AT HIGHER SPEEDS AND CAUSES WANDERING ALL OVER THE ROAD. ALSO, STEERING WHEEL LOCKS AFTER TURNING THE WHEEL ALL THE WAY TO THE LEFT AND BACK CENTER. I WAS DRIVING, MADE A U-TURN AND TRIED TO BRING THE WHEEL BACK CENTER, BUT THE WHEEL LOCKED AND ALMOST CAUSED ME TO GET INTO A COLLISION. I AM NOW NOT DRIVING THE CAR BECAUSE IT IS NOT SAFE. I HAVE BEEN TO THE DEALERSHIP 6 TIMES. NO ONE WILL HELP. THOUSANDS OF OTHERS HAVE THESE ISSUES YET NOTHING IS BEING DONE. I MADE TWO VIDEOS OF THE LOOSE STEERING AND WHEEL LOCKING. I WILL ATTACH THE LINKS BELOW LOOSE STEERING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=IGGTRXGLNO0 STEERING WHEEL LOCK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CYLUAGXLE_Q
STEERINGJune 15, 2019
WRANGLER JL SPORT WONDERS FROM ONE SIDE OF THE LANE TO THE OTHER. WHILE THIS IS HAPPENING IF I HIT A BUMP IT WILL LAUNCH THE VEHICLE INTO THE OTHER LANE OR ON THE SHOULD. I SHOULDN'T FEEL AFRAID TO DRIVE A VEHICLE I SPENT $52,000.00. VERY DISAPPOINTED!! THE BEST PART IS IF YOU ASK A MECHANIC ABOUT IT AT THE DEALERSHIP THEY KNOW NOTHING ABOUT IT OR HEARD OF ANY PROBLEMS, WHAT A JOKE!!
STEERINGJune 13, 2019
UPON TAKING DELIVERY OF THE VEHICLE ON THE RIDE HOME I COULDN'T KEEP THE CAR STRAIGHT. IT KEPT WANDERING THROUGH THE LANE AND HAD TO DRIVE IT WITH 2 HANDS. I NOTIFIED DEALER AND THEY SAID IT'S A JEEP THING BUT THIS IS FAR FROM A JEEP THING. CAR FEELS UNSAFE TO DRIVE AS IT KEEPS MOVING LEFT TO RIGHT.
ENGINE,FUEL/PROPULSION SYSTEMJune 12, 2019
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
STRUCTUREJune 11, 2019
THE FRAME WELDS ON SOME OF THE WRANGLERS ARE OUTSIDE OF THE ACCEPTABLE QUALITY. THERE ARE A PLETHORA OF PORES, CRACKS, INCOMPLETE WELDS, AND SLAG. I HAVE ATTACHED MULTIPLE IMAGES OF MY JEEPS WELD ISSUES. NOTICE HOW SEVERE THE WELDS ARE. THERE IS ONE SPECIFIC ONE WITH A TON OF PORES AND CRACKS ON THE FRAME RAIL JUST BEHIND THE FRONT WHEEL. IF I WERE TO FULLY ARTICULATE, THE FRAME WOULD LIKE FAIL CATASTROPHICALLY. THESE JEEPS SHOULD BE BOUGHT BACK AND REPLACED IN ORDER TO PREVENT CATASTROPHIC FAILURES.
STEERINGJune 11, 2019
BRAND NEW JEEP WITH 300 MILES WANDERS WHEN DRIVING OVER 50-60 MPH. I HAVE TO KEEP ON CORRECTING THE STEERING WHEN DRIVING AT HIGH SPEEDS. PLEASE SEE THE OTHER COMPLAINTS ON STEERING AS I AM EXPERIENCING THE SAME ISSUES.
STEERINGJune 11, 2019
JEEP JL WRANGLER, STEERING LOOSE AND JEEP WANDERS AT HIGHWAY SPEED. ATTENTION NHTSA: THIS IS NOT A JEEP THING! PEOPLE HAVE BEEN ABLE TO SOLVE THIS! IF SOLVABLE, THEN BY DEFINITION NOT INHERENT TO ANY PLATFORM! SOLVES INCLUDE A COMBINATION OF NEW STEERING GEAR, NEW TENSION BOLT THAT CONNECTS THE STEERING WHEEL TO THE GEAR, AND NEW TRACK BAR. FCA IS GETTING AWAY WITH SUBSTANDARD STEERING AT THE HAND OF ITS TECHS THAT STATE THAT THIS IS JUST A JEEP THING WHEN IT IS NOT! FORCE A RECALL NOW OR FACE BLOOD ON YOUR HANDS! THIS IS FIXABLE! THIS IS WHY WE HIRED YOU TO DO THIS JOB! ACT NOW! THIS IS YOUR MOMENT!
STEERINGJune 9, 2019
I OWN A 2018 JEEP WRANGLER UNLIMITED 4 DOOR RUBICON. PURCHASED IT IN MAY 2018. IT HAS 3,682 MILES ON IT. FROM THE FIRST DAY I PURCHASED IT AND EVERY DAY THEREAFTER, THE STEERING HAS BEEN EXTREMELY LOOSE TO THE POINT THAT YOU HAVE TO KEEP TURNING THE WHEEL BACK AND FORTH TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE TO REMAIN IN YOUR DRIVING LANE. IT FEELS AS IF YOU WERE DRIVING AN OLD STYLE TRACTOR AND GIVES ONE THE IMPRESSION THE VEHICLE WILL GO OFF OF THE ROAD OR STRIKE ANOTHER VEHICLE NEXT TO YOU. THE HIGHER THE RATE OF SPEED THE MORE ONE HAS TO STEER BACK AND FORTH TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE. I HAVE TAKEN THE VEHICLE BACK TO JEEP TWICE TO REPORT THE ISSUE FOR REPAIR AND BOTH TIMES THEY HAVE INDICATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THOUSANDS OF OTHER OWNERS HAVE MADE THIS COMPLAINT AND CHRYSLER JEEP IS REPLACING SOME OF THE DRAG BARS OR STEERING ASSIST ON SOME VEHICLES WHILE OTHER OWNERS ARE GETTING THEIR COMPUTER RESET TO CORRECT A FAULTY FACTORY SETTING WHICH ALLEGEDLY CAUSE THIS PROBLEM. IS NHTSA GOING TO GET OFF OF ITS ASS AND OFFICIALLY DO SOMETHING ABOUT THIS OR DO WE HAVE TO START A CLASS ACTION TO SEE RESULTS? JEEP KNOWS ITS A PROBLEM. THEY KNOW THEY ARE LIABLE. I AM AN ATTORNEY WHO CURRENTLY REPRESENTS AN 18 YEAR OLD BOY WHO TOTALED AN EXACT SAME VEHICLE AS MINE WHEN HIS STEERING LOCKED UP AND HE CRASHED HEAD ON INTO A TELEPHONE POLE. NOW JEEP IS SENDING THEIR ENGINEER TO INSPECT THE VEHICLE.HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE YOU ACT?
STEERINGJune 7, 2019
VEHICLE IS EXTREMELY HARD TO CONTROL. WANDERS ALL OVER THE ROAD AND HAS TO CONSTANTLY BE OVER CORRECTED. SHAKES VIOLENTLY AFTER GOING OVER SMALL BUMPS AT HIGHWAY SPEEDS. WONT STOP SHAKING UNTIL YOU SLOW DOWN TO LESS THAN 50 MPH. I HAVE HAD IT IN TO THE DEALERSHIP 4 TIMES AND THEY JUST KEEP STICKING A NEW STEERING STABILIZER ON IT WHICH OBVIOUSLY DOES NOT FIX THE ISSUE
POWER TRAIN,SERVICE BRAKESJune 7, 2019
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
WHEELSJune 7, 2019
WHEELS HAVE A GROOVE BEHIND THE SPOKES THAT ACCUMULATE WATER AND DIRT THAT SETTLES TO THE BOTTOM WHILE PARKED AND AFFECTS TIRE BALANCE, CAUSING DANGEROUS SHAKING WHILE DRIVING. IT IS ESPECIALLY PROBLEMATIC ON WET WINTER ROADS WHERE THEY FILL WITH WATER DURING WHILE DRIVING THAT POOLS IN THE BOTTOM AND FREEZES OVERNIGHT. IN LESS THAT 10,000 MILES I HAVE HAD THIS PROBLEM THREE TIMES WITH WATER/ICE AND TWICE WITH MUD.
STEERINGJune 4, 2019
WE OWN A 2018 JEEP WRANGLER UNLIMITED (4-DOOR) RUBICON, ORIGINAL OWNER, CURRENTLY HAS 2625 MILES ON IT. THE VEHICLE WANDERS ON ALL ROAD SURFACES. THE STEERING IS VERY LOOSE AND IT IS DIFFICULT TO KEEP IN IN THE LANES WHILE IN MOTION. THIS EXCESSIVE PLAY IN THE STEERING MAKES FOR A VERY UNCOMFORTABLE TO DRIVE AS YOU ARE CONSTANTLY CORRECTING THE DIRECTION OF THE VEHICLE TO KEEP IT FROM GOING OFF THE ROADWAY OR INTO ANOTHER VEHICLE. THIS STEERING ISSUE IS VERY DANGEROUS. I HAVE TAKEN IT BACK TO THE DEALER FOR REPAIR AND THEY HAVE FOUND NOTHING.
STEERING,POWER TRAIN,VEHICLE SPEED CONTROLJune 4, 2019
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
STEERING,ELECTRICAL SYSTEMJune 3, 2019
ELECTRONIC SWAY BAR DISCONNECT IS AFFECTED BY WATER AND BECOMES INOPERABLE. NOW THE VEHICLE IS UNSAFE TO DRIVE SINCE THIS MOTOR AFFECTS THE FRONT SWAY BAR AND VEHICLE STABILITY AND IS NOT BEING COVERED UNDER WARRANTY DO TO WATER DAMAGE. THIS MOTOR IS VISIBLE FROM UNDER THE VEHICLE AND IN A LOCATION THAT IS EXPOSED TO THE ELEMENTS.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)May 31, 2019
DRIVING DOWN ROAD YESTERDAY WITH NO RAIN, COMPLETELY DRY AND 89 DEGREES, ALL THE SUDDEN MY JEEP MAKES A DINGING NOISE AND THE SERVICE ELECTRONIC STABILITY CONTROL LIGHT COMES ON. I CALLED DEALERSHIP THEY SAID IF IT CAME BACK ON OR DIDN'T GO OFF TO SCHEDULE AN APT. I ASK IF SAFE TO DRIVE, RESPONSE WAS I GUESS NOT SURE, SHOULD NOT HURT ANYTHING. THIS SAME DEALERSHIP HAD TO ENTER A CODE INTO MY COMPUTER LAST WEEK BECAUSE MY JEEP WAS AUTOMATIC, BUT WHEN YOU GOT IN IT, IT SAYS DEPRESS CLUTCH AND TURN KEY, FOR STRAIGHT DRIVE. ALSO THE CENTER CONSOLE LIGHTS SOME TIME WOULD WORK AND SOMETIME NOT, AFTER THE UPDATE THAT STOPPED. NOT SURE WHAT TO DO ABOUT THE ESC LIGHT, IT DID GO OFF.
STRUCTUREMay 31, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. UPON RESEARCHING THE NHTSA.GOV WEBSITE, THE CONTACT NOTICED NHTSA ACTION NUMBER: DP18004. THE CONTACT STATED THAT THE FRAME WELD HAD POROSITY SPOTS AND DISCOLORATION AND WAS EXPERIENCING THE SAME FAILURES LISTED IN THE ACTION NUMBER. THE CONTACT CALLED PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (LOCATED AT 7301 ARTESIA BLVD, BUENA PARK, CA 90621) AND NOTIFIED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
VISIBILITYMay 29, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO LARRY ROESCH CHRYSLER JEEP DODGE RAM (200 W GRAND AVE, ELMHURST, IL 60126, (630) 333-9121) WHERE IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
STEERINGMay 27, 2019
STEERING WANDERS TERRIBLY SINCE THE DAY I BROUGHT IT HOME. BEEN BACK TO DEALER 2X AND CONTACTED FCA 2X. DEALER RECOMMENDED ADDING DUAL STEERING STABILIZER SO I DID- NO DIFFERENCE. I HAVE CHANGED THE DRAG LINK - NO DIFFERENCE. YOU SIMPLY CANNOT STAY IN YOUR LANE WITH THIS VEHICLE.
STEERINGMay 26, 2019
THE VEHICLE WILL UNEXPECTEDLY PULL TO THE LEFT WHILE DRIVING AT HIGHWAY SPEEDS. THIS OCCURS AFTER A FEW MINUTES OF HIGHWAY DRIVING AND WILL WORSEN THE LONGER THE VEHICLE IS DRIVEN. I HAVE DEMONSTRATED THIS TO MULTIPLE DEALERSHIP SERVICE ADVISERS AND ALL ATTEMPTS TO FIX THE ISSUE HAVE NOT WORKED. THE LAST ATTEMPT A FIX BY A DIFFERENT DEALERSHIP I WAS TOLD CHRYSLER DOES NOT HAVE A FIX FOR THIS AT THIS TIME. I BELIEVE THIS HAS THE POTENTIAL TO CAUSE AN ACCIDENT ESPECIALLY IN POOR ROAD CONDITIONS.
POWER TRAINMay 25, 2019
LOOSING COMMUNICATION WITH BODY CONTROL MODULE CODE U0141 . STARTED HAPPENING AT 4300 MILES. DRIVE AROUND 25 MILES AT 70 TO 75 AND ALL GAUGES FLASH AND CYCLE. TRANSMISSION GOES INTO LIMP MODE. AND IF YOU SHUT IT OFF IT WON'T START OR CRANK OVER UNTIL IT COOLS OFF. TOOK IN TO DEALER FOR WTY REPAIR, THEY REPLACED THE FUSE BOX , BUT THAT DIDN'T FIX IT. THEY TRIED AGAIN AND GIVE UP ON IT. SAID LIGHT BAR AND WINCH VOIDED THE WTY. WHICH BOTH CONNECT AT BATTERY AND WINCH HAS NEVER BEEN USED AND LIGHT BAR VERY SELDOM. IT HAS 8300 MILES ON IT NOW IT MAY GO 2 MONTHS AND BE FINE OR IT MAY DO IT 3 TIMES IN ONE DAY. LAST TIME IN SHOP WAS 2/27/19 THEY HAD IT FOR 10 DAYS THAT'S WHEN THEY DECIDED IT WAS ACCESSORIES AND NO WTY. IT WENT ALMOST 2000 MILES NOT ACTING UP UNTIL TODAY 5/25/19.
STEERINGMay 25, 2019
THE 2018 JEEP WRANGLER UNLIMITED JL HAS AN ISSUE WITH "LOOSE STEERING" OR " OVER CORRECTING". WHEN TRYING TO KEEP THE JEEP IN A STRAIGHT LINE IT TENDS TO "DRIFT". CAUSING THE DRIVER TO CONSTANTLY MOVE THE STEERING WHEEL. IT IS WORSE IN AREAS WITH HILLS OR ROADS WITH MANY TURNS. DRIVING DOWN THE HIGHWAY IN SPEEDS IN EXCESS OF 40 MPH POSES AN ISSUE WHEN GOING AROUND A CURVE. IF THE DRIVER TURNS THE WHEEL EVEN THE SLIGHTEST BIT TOO CLOSE YOU CAN END UP IN A WALL.
STEERINGMay 22, 2019
THE JEEP WANDERS ALL OF THE ROAD AND IS IMPOSSIBLE TO KEEP IT GOING IN A STRAIGHT LINE. HIGHWAY SPEEDS ARE WHEN ITS THE WORST. YOU WEAR YOURSELF OUT TRYING TO CONSTANTLY CORRECT THE STEERING. VERY UNEASY FEELING. TOWING A SMALL TRAILER IS AN EVEN MORE DIFFICULT FEAT, AND FEELS LIKE A CRASH IS JUST AROUND THE CORNER.
STEERINGMay 21, 2019
DEATH WOBBLE, AROUND 70MPH A BUMP CAN CAUSE VIOLENT SHAKING OF THE STEERING WHEEL. ONLY STOPS WHEN YOU SLOW DOWN TO 40MPH OR LESS, MAKING IT VERY DANGEROUS WHEN YOU ARE ON THE HIGHWAY.
STEERING,SUSPENSIONMay 17, 2019
WHILE TRAVELING ON THE FREEWAY AT SPEEDS FROM 65-75 MY JEEP WILL START TO 'DEATH WOBBLE' WHEN YOU HIT A BUMP OR UNEVEN SPOT ON THE ROAD REQUIRING ME TO DECELERATE OR COME TO A COMPLETE STOP. MY VEHICLE HAS BEEN BACK TO THE DEALER 5 TIMES SINCE MY PURCHASE IN NOV OF 2018. FIVE DIFFERENT THINGS HAVE BEEN REPLACED AND ONE OF THE DAMPENERS HAS BEEN REPLACED TWICE NOW. IT'S BEEN AT THE DEALER FOR 3 WEEKS STRAIGHT NOW. CHRYSLER SAYS THAT THERE IS NOTHING THAT THEY CAN DO AT THIS TIME AND REFERRED ME BACK TO THE DEALER, THE DEALER SUGGESTED I GET AN ATTORNEY SPECIALIZING IN THE LEMON LAW. I HAVE DONE SO AND ALSO WILL BE TALKING TO THE FEDERAL TRADE COMMISSION. SO FAR I HAVE LOST A DAYS WORK AND FIVE 30 MILE TRIPS TO AND FROM THE DEALERSHIP ONLY TO FIND OUT THAT THE PROBLEM STILL PERSISTS. IT'S VERY DANGEROUS TO DRIVE. THE DEALERSHIP SAID THAT THE NEW ONES WILL SOMETIMES HAVE A LITTLE 'WIGGLE' TO THEM AT TIMES AND I INFORMED HIM THAT IF I HAD KNOW THIS I WOULD NOT HAVE BOUGHT IT HAD I KNOW THIS. I AM VERY UPSET WITH CHRYSLER AT THE MOMENT . I HAVE NEVER HAD A PROBLEM OUT OF MY 2015 JEEP WRANGLER SAHARA UNLIMITED OR MY 2009 JEEP ALI WRY. I AM VERY DISAPPOINTED IN JEEP.
ELECTRICAL SYSTEMMay 17, 2019
RANDOM TIMES VEHICLE WON'T START,EVERYTHING TURNS ON BUT ENGINE WON'T TURN OVER. WILL EVENTUALLY START AFTER SOMETIME. HAPPENS AFTER DRIVING VEHICLE AND PARKING IT. HAVE READ ONLINE THAT THIS IS HAPPENING TO OTHERS. SO FAR HAS HAPPENED 4 TIMES IN ABOUT A MONTH.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)May 15, 2019
STEERING WHEEL GOT LOCKED IN PLACE GOING AT HIGH SPEEDS ON FREEWAY. HAS HAPPENED ABOUT 3 TIMES NOW. FIRST TIME THIS HAPPENED VEHICLE WAS GOING ABOUT 65 MPH ON A CURVE. ALSO, HAS EXCESSIVE SWERVING WHEN VEHICLE IS ON HIGHWAY.
STEERINGMay 13, 2019
STEERING WHEEL PROBLEMS. CAR HAD LESS THAN 200 MILES IS HARD TO STAY IN STRAIGHT LINE. TOO MUCH AND EXCESSIVE STEERING. DANGEROUS TO DRIVE.
STEERINGMay 13, 2019
LOOSE STEERING PLAY IN WHEEL ALWAYS CORRECTING TO STAY ON ROAD
STEERING,SUSPENSIONMay 12, 2019
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 45 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP, NOT FIXED, THEY SEEMED LIKE THEY DIDN'T WANT TO DEAL WITH THE ISSUE AND THEY ARE AWARE OF THIS ISSUE ON OTHER NEW JEEPS. THIS ISSUE HAS BEEN ONGOING SINCE I BOUGHT THE JEEP.
STEERINGMay 11, 2019
AT 60-65 MPH ON TWO LANE ROAD I HAVE TO PUT CONSTANT INPUT INTO THE STEERING TO KEEP THE CAR TRACKING IN THE LANE. THE PLAY IN THE STEERING IS EXCESSIVE. I HAVE HAD THE VEHICLE IN SERVICE 3 TIMES BUT IT HAS NOT BEEN REPAIRED. I WAS INFORMED ON MY LAST SERVICE SPOT. THAT THEY WERE AWARE OF A PROBLEM BUT HAD NO SOLUTION AT THIS TIME.
STEERINGMay 10, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL HAD BEEN LOOSE AND UNRESPONSIVE. THE DEALER CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE MAUMEE, OH 43537, (419) 893-0241) INDICATED THAT THE SAFETY PROBLEM WAS A KNOWN ISSUE FROM THE MANUFACTURER BUT THAT A PERMANENT REMEDY HAD NOT BEEN DETERMINED. THE DEALER REPLACED THE STEERING DAMPER HOWEVER, THE FAILURE RECURRED AND THE SECOND REPAIR WAS TO REPLACE THE STEERING GEAR BOX, THEY UPDATED THE TRAC BAR AND REALIGNED THE VEHICLE BUT THE UNSTABLE STEERING CONDITION CONTINUED. A DISTRICT MGR. AND THE SERVICE CENTER MGR. TEST DROVE THE VEHICLE, PROVIDED NO TECHNICAL GUIDANCE AS THE DISCRETION WAS FROM THE MANUFACTURER TO DETERMINE A REMEDY. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HAD ISSUED A RECALL CAMPAIGN FOR NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING) HOWEVER THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL BECAUSE IT WAS EXCLUDED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE 245.
STEERING,SUSPENSIONMay 9, 2019
VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMay 9, 2019
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
STEERINGMay 9, 2019
WHILE AT HIGHWAY SPEEDS, THE STEERING WOBBLES ON BUMPS.
STEERINGMay 9, 2019
WHILE DRIVING THE STEERING IS LOOSE, THE VEHICLE WANDERS AND IS DIFFICULT TO MAINTAIN MY LANE AT HIGHWAY SPEEDS. IT HAS BEEN TO THE DEALER 5 TIMES FOR THIS ISSUE.THEY HAVE COMPLETED THE TSB CONCERNING THE ISSUE AND IT HAS NOT REPAIRED THE PROBLEM. THIS NEEDS TO BE INVESTIGATED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED BECAUSE OF IT. MY VEHICLE IS CURRENTLY PARKED BECAUSE MY WIFE IS AFRAID TO DRIVE IT.
ELECTRICAL SYSTEMMay 9, 2019
VEHICLE WON'T START. ISSUE STARTED ON 5/6/2019 WHEN I GET TO MY WORK PARK THE CAR AND AT THE TIME TO GO HOME CAR DIDN'T START. VEHICLE WAS COMPLETELY STOPPED WITH TRANSMISSION IN P, DOORS CLOSED, PUSHED THE BRAKE PEDAL AND THE START BUTTON AND NOT START. ALL DASHBOARD LIGHTS ARE ON I'M ABLE TO TURN THE LIGHTS ON, FOG LIGHTS AND STEREO. I HAVE REPLACED THE BATTERY OF THE KEY TO ELIMINATE THAT VARIABLE IT DIDN'T WORK. TRIED TO START IT WITH THE NOSE OF THE KEY AT THE START BUTTON, NOT WORK. I LEFT THE VEHICLE AND DRIVE AWAY FROM IT LIKE 1-MILE DISTANCE CAME BACK AND THE VEHICLE STARTED. THIS ISSUE KEEPS HAPPENING EVERY SINGLE DAY, IN THE MORNING, AFTER WORK, ANY TIME. AND TODAY 5/9/19 THE CHECK ENGINE LIGHT TURNED ON. VEHICLE WON'T START RANDOMLY. NEED A SOLUTION ASAP.
STEERINGMay 9, 2019
STEERING WHEEL LOCKING UP WHILE DRIVING CAUSING THE VEHICLE TO NOT TURN LEFT. ALSO LOTS OF PLAY IN THE STEERING CAUSING THE VEHICLE TO SWAY.
STEERINGMay 7, 2019
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
STEERINGMay 6, 2019
WHILE DRIVING AT NORMAL HIGHWAY SPEEDS (60MPH AND ABOVE) EACH OVERPASS, SEAM OR POTHOLE IN THE ROAD CAUSES MY 2018 WRANGLER TO SHAKE AND VIBRATE UNCONTROLLABLY. AT TIMES THIS "DEATH WOBBLE" IS SO VIOLENT THAT THE ONLY WAY TO MAKE IT STOP IS TO PULL OVER AND COME TO A COMPLETE STOP. IMAGINE TRYING TO KEEP CONTROL OF YOUR JEEP WHILE IT'S SHAKING UNCONTROLLABLY AND YOU HAVE TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THIS WAS MY EXPERIENCE ON 5.4.19. THIS WAS NOT THE FIRST TIME. THIS IS ALSO AFTER THE DEALERSHIP AND MANUFACTURER HAVE "REPAIRED" THE ISSUE ON 3 PREVIOUS OCCASIONS.
VISIBILITY/WIPERMay 6, 2019
THE DEFROST WILL NOT CLEAR THE DRIVER SIDE OF THE VEHICLE IT BLOWS IN THE CENTER OF THE VENT AND THERE IS NO AIRFLOW ON THE DRIVER SIDE. IF THE WINDOW FOGS UP YOU HAVE TO PULL OVER SO YOU DO NOT WRECK. I HAVE A PHOTO OF THE ACTUAL WINDOW.
STEERING,SUSPENSIONMay 6, 2019
AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.
STEERINGMay 2, 2019
STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.
STEERINGMay 2, 2019
WHILE DRIVING ABOUT 65 MILES PER HOUR I RAN OVER A BRIDGE EXPANSION JOINT ON A BRIDGE APPROXIMATELY TEN OR MORE TIMES DURING MY TRIP. ON THREE OCCASIONS WHEN I RAN OVER THE EXPANSION JOINT THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY UP THROUGH THE STEERING WHEEL CAUSING ME TO LEAVE MY LANE OF TRAVEL. I FEEL IF A CAR WAS NEXT TO ME AT THE TIME I COULD HAVE CRASHED. APPLYING BRAKES AND SLOWING ENDED THE PROBLEM EACH TIME.
STEERINGApril 30, 2019
FRONT WHEELS SHAKE VIOLENTLY WHEN HITTING SMALL BUMP IN HIGHWAYS AT CRUISING SPEEDS,STOCK ROAD TIRES AND WHEELS, DEALER CHANGED STEERING STABILIZER , HELPED BUT STILL DOES IT,
STEERINGApril 30, 2019
JEEP WILL START DEATH WOBBLE WHEN DRIVING OVER 60 MPH IF VEHICLE DRIVES OVER UNEVEN ROAD, BUMPS, DIP IN ROADS. ENTIRE FRONT END SHAKES VIOLENTLY AND WILL NOT STOP UNTIL SPEED IS DECREASED BELOW 45 MPH.
STEERINGApril 29, 2019
WANDERING AND LOOSE. STEERING DOES NOT TRACK ON CENTER BUT NEEDS TO BE CONTINUOUSLY CORRECTED. IMMEDIATELY AFTER PURCHASE WAS TAKEN TO DEALER TO CHECK ALIGNMENT AND WAS TOLD THIS WAS NORMAL. AT SPEED IT IS VERY UNCOMFORTABLE TO DRIVE AS IT WILL WANDER AND HAS A DEAD SPOT WHEN STEERING WHEEL IS LEFT AT THE CENTER POSITION.
POWER TRAINApril 27, 2019
GEAR IS STUCK IN PARK. NOT ABLE TO MOVE GEAR FROM PARK TO ANY OTHER GEAR. HAVING TO WAIT FOR A LONG PERIOD OF TIME FOR TRANSMISSION TO COOL DOWN IN ORDER TO SWITCH GEARS.
STEERINGApril 26, 2019
VEHICLE STEERING WHEEL SHAKES FROM THE SLIGHTEST CRACK OR IMPERFECTIONS IN THE ROAD ALSO WANDERS BACK AND FORTH MAKING IT DIFFICULT TO KEEP IN LANE
STEERINGApril 26, 2019
THE VEHICLE WANDERS ON THE ROAD AND REQUIRES TOO MUCH CORRECTIVE STEERING. THE DEALER TOLD ME UP TO 2 1/2' OF STEERING WHEEL PLAY IS ACCEPTABLE, BUT I FEEL IT'S UNSAFE. ESPECIALLY IN WINDY CONDITIONS IN THE MOUNTAINS, AND ABOVE 50 MPH, THE STEERING IS VERY UNRESPONSIVE AND THE VEHICLE SOMETIMES WANDERS SEVERAL FEET FROM THE TRAVEL LANE WHILE I TRY TO CORRECT THE ANGLE. THIS IS THE 32ND JEEP I HAVE OWNED, AND OUR FAMILY STILL HAS THREE OTHERS, INCLUDING A 35 YEAR OLD CJ-8. ALL OF THEM STEER MUCH BETTER THAN MY COMPLETELY STOCK 2018 RUBICON. MY JEEP IS 14 MONTHS OLD AND HAS 10,000 MILES ON IT. IT HAS BEEN TO THE DEALER A FEW TIMES AND THEY TELL ME THE STEERING IS NORMAL FOR THIS MODEL, AT THE SAME TIME ADMITTING THAT THE JL STEERING IS WORSE THAN PRIOR YEARS. I HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE TO MAKE THIS VEHICLE SAFER.
SEAT BELTSApril 22, 2019
I NOTICED, ALL BE IT 9 MONTHS AFTER BUYING, MY 2018 JEEP WRANGLER UNLIMITED REAR SEAT BELT IS ALMOST CUT IN TWO PIECES. I DON'T HAVE PEOPLE IN MY VEHICLE THAT OFTEN, MAYBE ONCE EVERY COUPLE MONTHS. I ADVISED MY DEALER OF THE ISSUE IN JANUARY WHEN I TOOK IT IN FOR AN OIL CHANGE. THE SERVICE MANAGER TOLD ME "THEY TEND TO DO THAT, ITS FROM THE SEATS BEING LAID DOWN". HE STATED MINE WAS SO BAD THERE WAS NO WAY HE COULD WARRANTY IT. HE THEN TOLD ME TO TAKE IT AND HAVE IT PATCHED, REALLY HAVE IT PATCHED? HERE IT IS 3 MONTHS LATER AND THE DRIVERS SIDE REAR SEAT BELT IS DOING THE SAME THING AND MY SEATS HAVEN'T BEEN LET DOWN.
STEERING,SUSPENSION,WHEELSApril 22, 2019
SEVERAL TIMES WHEN DRIVING AT APPROX. 65-70 MILES PER HOUR ON THE FREEWAY, I EXPERIENCED THE "DEATH WOBBLE" A VIOLENT SHAKING OF THE FRONT END OF THE JEEP INCLUDING THE WHEELS, FRONT END, STEERING WHEEL AND DASHBOARD ETC. THE ONLY WAY TO STOP IT IS TO SLOW TO ABOUT 50 MPH OR LESS. THIS OCCURS WHEN GOING ACROSS A SEPARATION ON A FREEWAY OR OVER A BUMP IN THE ROADWAY. THIS FIRST OCCURRED WITH ABOUT 3025 MILES ON THE NEW JEEP. IT ALWAYS HAPPENS ON THE HIGHWAY AS THERE MUST BE SPEED OVER 65-70 FOR IT TO OCCUR. IT WAS VERY DANGEROUS AND FRIGHTENING TO HAVE TO DECELERATE IN THE FAST LANE OF TRAFFIC ON THE WORST AND MOST DANGEROUS FREEWAY IN AMERICA, THE 91 THROUGH CORONA AND RIVERSIDE, CA. VERY VERY DANGEROUS AND I AM FORTUNATE I DID NOT CAUSE AN ACCIDENT. I HAVE A SHORT VIDEO SHOWING ONE EPISODE WHEN I WAS ALREADY CONSIDERABLY SLOWED.
POWER TRAINApril 22, 2019
MANUAL TRANSMISSION STARTED POPPING OUT OF 2ND GEAR AROUND 9500 MILES. TRANSMISSION HAD TO BE REPLACED. AT 11,500 CREEKING NOISE WHEN TURNING LEFT/RIGHT. HAD TO HAVE REAR AXLES & REAR DIFFERENTIAL REPLACED.
STEERINGApril 14, 2019
STEERING HAS LOCKED UP NUMEROUS TIMES WHEN ATTEMPTING TO TURN LEFT. HAPPENS IN COOL/COLD TEMPERATURES.
POWER TRAINApril 9, 2019
PURCHASED NEW 2018 JEEP WRANGLER ON MONDAY APRIL 1,2019. NOTICED VEHICLE WAS LEAKING IN DRIVEWAY LESS THEN 24 HOURS AFTER PURCHASE. CALLED DEALER AND RETURNED VEHICLE FOR EVALUATION OF LEAK. ISSUE-FACTORY DEFECTIVE TRANSMISSION. HAD NOT BEEN THOROUGHLY INSPECTED PRIOR TO DELIVERY AND WAS DELIVERED TO US WITH FACTORY DEFECTIVE TRANSMISSION DUE TO CRACKED CASING.
STEERINGApril 9, 2019
THE VEHICLE STEERING IS SOMETIMES UNCONTROLLABLE. THE VEHICLE MERGES RIGHTS AND EVEN PULLS RIGHT WHEN YOU TRY TO STEER TO THE LEFT. THIS HAPPENS AT SPEEDS OVER 40 MPH
STEERING,ELECTRONIC STABILITY CONTROL (ESC)April 7, 2019
VEHICLE SHAKES UNCONTROLLABLY WHEN HITTING A BUMP AT SPEEDS OF APPROXIMATELY 50MPH OR HIGHER. IT FEELS AS IF YOU'VE POPPED A TIRE. SHAKING WILL NOT STOP UNTIL YOU SLOW DOWN SIGNIFICANTLY. THIS ISSUE IS OFTEN CALLED THE 'DEATH WOBBLE.' NO MODIFICATIONS TO THE VEHICLE, LESS THAN 7 MONTHS OLD AT THE TIME OF THE FIRST INCIDENT. CONSISTENTLY HAPPENS AT LEAST ONCE EVERY OTHER WEEK.
STEERINGApril 6, 2019
THIS VEHICLE WANDERS IN THE LANE LEFT TO RIGHT WHEN DRIVING AT HIGHWAY SPEEDS. WHEN PASSING TRACTOR-TRAILERS IT MOVES FROM SIDE-TO-SIDE CAUSING A DIFFICULT AND PERHAPS DANGEROUS SITUATION. FCA'S SLOW RESPONSE, TESTING AND UPGRADING, ALONG WITH THEIR DEALER'S USE OF THE STANDARD PHRASE: "OPERATING AS DESIGNED" IS ANNOYING AND DANGEROUS, AND I JUST HEARD IT FROM A DEALERSHIP SERVICE ADVISOR TODAY IN GEORGETOWN, TX! LET'S ASSUME THAT HAZARDOUS DRIVING CONDITIONS OF A VEHICLE SHOULD HAVE BEEN NOTICED BY THE POTENTIAL BUYER IN THE TEST DRIVE, AS ANTICIPATED BY THE PHRASE, "OPERATING AS DESIGNED", THE VERY LEAST A CAR MANUFACTURER COULD DO IS TO WARN THE POTENTIAL OWNERS OF A POSSIBLE PROBLEM, SINCE MANY NEW AUTO TEST DRIVES DO NOT INVOLVE VEHICLES TRAVELING 70-80MPH. STEERING ISSUES SHOULD NOT BE TAKEN LIGHTLY BY ANY AUTO MANUFACTURER! *TR
STEERING,SUSPENSION,WHEELSApril 4, 2019
WHEN HITTING A BUMP - I.E. BRIDGE EXPANSION JOINT - AT HIGHWAY SPEEDS THE VEHICLE'S FRONT WHEELS WENT INTO A SEVERE WOBBLE WHEN REQUIRED AN IMMEDIATE DECELERATION TO ALLEVIATE. NUMEROUS INSTANCES. QUITE SCARY IN HEAVY TRAFFIC, EVEN FOR AN EXPERIENCED DRIVER AND A FORMER GENERAL MANAGER OF A FIVE-STAR CHRYSLER DEALERSHIP!! EXTENSIVE RESEARCH FOUND A NUMBER OF PEOPLE HAVING THIS PROBLEM, YET NO RECALL OR "FIX" FROM FCA HAS EVIDENTLY BEEN FOUND. IN PREVIOUS RESPONSES FROM CORPORATE THEY INDICATE THAT IT IS NOT A SAFETY ISSUE AND I MUST VEHEMENTLY DISAGREE. THE COMMON TERM USED IS "DEATH WOBBLE"!! DO WE NEED TO WAIT UNTIL AN INEXPERIENCED DRIVER OR INNOCENT FELLOW TRAVELER BECOMES A VICTIM?. MY JEEP IS IN THE SHOP NOW AWAITING SOME SORT OF DISPOSITION.
STEERING,WHEELS,SERVICE BRAKESApril 4, 2019
I PURCHASED MY 2018 JEEP WRANGLER UNLIMITED JL IN JUNE OF 2018. WITHIN THE FIRST MONTH OF HAVING THE VEHICLE THE PROBLEMS BEGAN. I INITIALLY HAD WINDSHIELD SEALS THAT WERE MISSING SO THE JEEP WOULD FILL UP WITH WATER FROM BEHIND THE DASHBOARD. THE DEALERSHIP SAID THEY "FIXED THE PROBLEM" AND THEN MY WINDSHIELD CRACKED BECAUSE THEY DIDN'T INSTALL PROPERLY, NOW IT IS LEAKING AGAIN BEHIND THE STEERING WHEEL. THIS WILL BE MY 3RD VISIT TO THE DEALERSHIP FOR THIS PROBLEM. THEN THE "DEATH WOBBLE" BEGAN AROUND 8/9,000 MILES, ALMOST CAUSING MULTIPLE ACCIDENTS. MY VEHICLE HAS BEEN IN TWO DEALERSHIPS SINCE OCTOBER 2018 TRYING TO FIX ALL OF THE ISSUES OCCURRING. THE JEEP IS BEING SENT TO THE DEALERSHIP FOR THE 5TH TIME ON APRIL 10, 2019 FOR ONGOING STEERING ISSUES. THE DAMPER (RECALL) IN THE VEHICLE WAS REPLACED 4 TIMES WITHOUT SUCCESS AND THE STEERING CONTINUES TO WORSEN. KEEP IN MIND, THE DAMPER RECALL FIX WAS ONLY AVAILABLE AT MY DEALERSHIP IN JANUARY OF 2019. I NOW HAVE 18,000 MILES ON THE VEHICLE, LOOSE AND WOBBLING STEERING, CAN'T MAINTAIN A LANE WHILE DRIVING, VIBRATION AND WOBBLING WHILE BREAKING, THE EMERGENCY BREAK IS NO LONGER ENGAGING (MANUAL TRANSMISSION), AND JUST PUT IN A COMPLAINT WITH JEEP A FEW WEEKS AGO AFTER LITTLE SUCCESS WITH THE DEALERSHIP. JEEP IS TELLING ME THAT MY UNSAFE, UNSTABLE VEHICLE HAS TOO MANY MILES ON IT TO BUYBACK. I HAVE HAD THE VEHICLE FOR LESS THAN 10 MONTHS AND HAVE NEVER HAD THIS MANY ISSUES WITH ANY OF MY OTHER VEHICLES IN MY LIFE. THE VEHICLE WILL BE GOING BACK TO THE ORIGINAL DEALERSHIP I PURCHASED IT FROM FOR THE 5TH TIME FOR STEERING ISSUES AND 3RD TIME FOR THE WINDSHIELD SEALS, ALONG WITH MANY OTHER ISSUES. I NO LONGER FEEL SAFE IN MY OWN VEHICLE IN WHICH I AM PAYING A HIGH PRICE FOR EVERY MONTH.
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHERApril 3, 2019
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
STEERINGApril 3, 2019
VEHICLE HAS THE TENDENCY TO WANDER DURING HIGHWAY DRIVING. YOU WOULD HAVE TO CONSTANTLY PROVIDE INPUT TO THE STEERING WHICH CAUSES FATIGUE. IT DRIVES AND FEEL LIKE YOU'RE IN A WINDSTORM.
STEERINGApril 3, 2019
VIOLENT VIBRATION (DEATH WOBBLE) AT HIGHWAY SPEEDS EXPERIENCED TO STOCK JEEP WRANGLER SAHARA UNLIMITED. OCCURRED WITHIN FIRST 3000 MILES OF OWNERSHIP (NOVEMBER 2018). RETURNED TO JEEP DEALER FOR FIX BUT PROBLEM SEEMS TO HAVE RETURNED.
STEERING,SUSPENSIONApril 2, 2019
AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED
STEERING,SUSPENSION,SERVICE BRAKESApril 2, 2019
I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.
STEERINGApril 2, 2019
AT 3800 MILES MY VEHICLE EXPERIENCED VIOLENT STEERING WHEEL VIBRATION. THE DEALERSHIP REPLACED THE STEERING DAMPER. WITHIN WEEKS IT STARTED TO OCCUR AGAIN. I OPENED A CASE WITH CHRYSLER AND THE DEALERSHIP AND IT APPEARS THE FIX IS REPLACING IT WITH ANOTHER AFTERMARKET STEERING DAMPER THAT ISN'T AVAILABLE TILL JULY. THE FREQUENCY AND SEVERITY OF THE WOBBLE IS INCREASING. THIS MORNING ON A 20 MINUTE COMMUTE IT OCCURRED TWICE. ONCE AT 70MPH AND THEN ONCE AT 58MPH EXITING THE HIGHWAY. TURNING THE WHEEL TO GET OF THE EXIT WAS DIFFICULT AND THE VIBRATION CONTINUED UNTIL I GOT THE CAR DOWN TO 30MPH. I CALL CHRYSLER AGAIN TELLING THEM I'M ACTUALLY SCARED NOW TO DRIVE MY VEHICLE ON THE HIGHWAY AND AT THIS RATE AM RISK FOR AN ACCIDENT AND CAN'T WAIT TILL JULY FOR REPAIR.
STEERING,SUSPENSION,SERVICE BRAKESApril 2, 2019
THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.
STEERINGApril 1, 2019
STEERING LOCKS UP WHEN TRAVELING AT SPEEDS ABOVE 60 MPH. I AM UNABLE TO TURN AND HAVE ALMOST BEEN FORCED OFF THE ROAD ON MULTIPLE OCCASIONS WHEN THE HIGHWAY CURVES, AND I CANNOT TURN TO MEET IT. STEERING ABILITIES RETURN WHEN I LET UP OFF THE ACCELERATOR AND SPEED DROPS BACK UNDER 50MPH. ISSUE IS INTERMITTENT MOST OF THE TIME, BUT IS COMPLETELY CONSISTENT WHEN TEMPERATURES DROP BELOW 40 DEGREES.
STEERINGApril 1, 2019
BOUGHT JEEP WRANGLER JL NEW JUNE 2018. BEGINNING END OF DECEMBER 2018, NOTICED SIGNIFICANT SHIMMY IN THE STEERING WHEEL AT FREEWAY SPEEDS AFTER HITTING A SMALL BUMP. HAD TO SLOW DOWN TO 40 MPH TO STOP THE SHIMMY. HAVE BROUGHT THE VEHICLE IN THREE TIMES TO THE DEALERSHIP. REPLACED THE STEERING STABILIZER. THIS HAS NOT HELPED THE PROBLEM. JEEP CONTINUES TO HAVE SIGNIFICANT WOBBLE AFTER HITTING BUMPS AT FREEWAY SPEEDS.
STEERING,SUSPENSIONApril 1, 2019
WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,
STEERINGApril 1, 2019
AT SPEEDS OF 60 MILES PER HOUR AND GREATER, WHEN VEHICLE HITS A BUMP IN THE ROAD THE ENTIRE FRONT END VIOLENTLY VIBRATES CAUSING LOSS OF STEERING CONTROL. VERY DIFFICULT TO STEER HOWEVER RESOLVES ITSELF AFTER HITTING ANOTHER BUMP, SLOWING DOWN OR AFTER A MINUTE OR SO. THIS OCCURS ON HIGH WAY DRIVING AND IT IS VERY DIFFICULTY TO SLOW DOWN. FIRST NOTICED EARLY AUGUST 2018 AND STILL PERSISTS TODAY. BEEN TO DEALER TWICE AND THEY FOUND NOTHING THE FIRST TIME SECOND TIME THEY SAY IT IS A STEERING DAMPER THAT HAS AIR BUBBLES IN IT. THEY HAVE NOT CORRECTED THE PROBLEM AND IT IS GETTING WORSE..
STEERING,SUSPENSION,WHEELSMarch 31, 2019
IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD AT HIGHWAY SPEEDS THE FRONT SUSPENSION WILL START SHAKING AND MY STEERING WHEEL WILL FEEL COMPLETELY LOOSE. SOMETIMES IT CORRECTS ITSELF AND OTHER TIMES IT IS SUCH A VIOLENT SHAKE YOU HAVE TO REDUCE YOUR SPEED DOWN TO 40 MPH OR LESS UNTIL IT STOPS. ONE INCIDENT WAS WHEN I WAS EXITING THE HIGHWAY AND AS I WAS MERGING IN I HIT A COUPLE OF BUMPS IN THE ROAD. IT STARTED TO SHAKE SO VIOLENTLY THAT I THOUGHT I WAS GOING TO LOOSE CONTROL. THANKFULLY I WAS ONLY DOING 35 TO 40 MPH. IT WAS SO BAD THE PERSON BESIDE ME SLAMMED ON THEIR BRAKES. I HAD TO SLOW DOWN TO 15 MPH BEFORE IT STOPPED. THEN IT WAS LIKE NOTHING EVER HAPPENED.
STEERING,SUSPENSIONMarch 31, 2019
I HAVE A 2018 JEEP WRANGLER SPORT UNLIMITED WITH 7,000 MILES. I HAVE BEEN EXPERIENCING A VIOLENT SHAKING WHEN HITTING A SLIGHT BUMP IN A ROAD TRAVELING ANYWHERE FROM 45-70 MPH. THE VIOLENT SHAKING HAS BEEN SO BAD THAT I HAVE HAD TO PULL OVER SEVERAL TIMES ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALER 5 TIMES FOR THE ISSUE. REPAIRS WERE MADE AND EVENTUALLY THE STEERING DAMPNER WAS REPLACED. MY DEALER IS NOW IN THE PROCESS OF ORDERING AN AFTERMARKET PART TO REPLACE THE ORIGINAL BUT THAT PIECE IS ON BACKORDER FOR SEVERAL WEEKS. THE VIOLENT SHAKING CONTINUES AND I FEEL THAT IT IS GETTING WORSE AND IS A SAFETY CONCERN IN MY OPINION AS THIS CONTINUES TO HAPPEN ON THE HIGHWAY WHILE TRAVELING THE SPEED LIMIT AT 60+ MPH. I HONESTLY DO NOT FEEL SAFE TRAVELING WITH MY YOUNG CHILDREN AND DON'T FEEL COMFORTABLE WITH THE PROCESS MY DEALERSHIP IS TAKING OR THAT THE "FIX" THEY HAVE PLANNED WILL WORK.
STEERING,SUSPENSION,WHEELSMarch 29, 2019
I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE DEATH WOBBLE. ON HIGHWAYS, GOING 55+ IF MY CAR HITS AN UNEVEN SURFACE OR BUMP, THE CAR SHAKES UNCONTROLLABLY UNTIL I REDUCE MY SPEED. IT DOESN'T HAPPEN EVERY TIME, BUT NOTICED ITS WHEN MY FOOT IS STILL ON THE GAS UPON HITTING THESE BUMPS. HORRIFYING - ESPECIALLY DRIVING WITH CHILDREN. PEOPLE DRIVING NEXT TO ME COULD SEE THE CAR DOING THIS AT ONE POINT
STEERING,SUSPENSION,WHEELSMarch 29, 2019
I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE DEATH WOBBLE. ON HIGHWAYS, GOING 55+ IF MY CAR HITS AN UNEVEN SURFACE OR BUMP, THE CAR SHAKES UNCONTROLLABLY UNTIL I REDUCE MY SPEED. IT DOESN'T HAPPEN EVERY TIME, BUT NOTICED ITS WHEN MY FOOT IS STILL ON THE GAS UPON HITTING THESE BUMPS. HORRIFYING - ESPECIALLY DRIVING WITH CHILDREN. PEOPLE DRIVING NEXT TO ME COULD SEE THE CAR DOING THIS AT ONE POINT
STEERING,SUSPENSIONMarch 28, 2019
VIOLENT SHAKING OF THE ENTIRE VEHICLE WHEN HITTING A BUMP AT HIGHWAY SPEED (72MPH) SHAKING IS SO VIOLENT THAT HOLDING ONTO THE STEERING WHEEL IS NEAR IMPOSSIBLE. TO CORRECT THE ISSUE THE VEHICLE BRAKES MUST BE APPLIED WITH FORCE TO SLOW THE VEHICLE BY 30MPH OR MORE WITHIN SECONDS, RISKING A REAR END COLLISION AT HIGHWAY SPEED. THIS VEHICLE HAS NO MODIFICATIONS, ALL PARTS AND ACCESSORIES ARE FACTORY INSTALLED AND MAINTAINED. DEALERSHIP HAS REPLACED THE STEERING DAMPENER WITH ISSUE CONTINUING. THIS ISSUE HAS BEEN OCCURRING OFF AND ON SINCE APPROXIMATELY 10K MILES OF USE.
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESMarch 27, 2019
TRYING TO AVOID A LARGE DIRT CLUMP LEFT IN THE ROAD BY THE ROAD MAINTENENCE CREW I SWERVED TO THE LEFT AT 35 MILES AN HOUR AND THE ESM/ESC LIGHT CAME ON AND THE JEEP TOOK OVER THE CAR I COULD NOT APPLY THE BRAKES OR CONTROL THE STEERING THE SPEED DID NOT DEMINISH AND THE VEHICLE CROSSED AN INTERSECTION ROLLING UP AN EMBANKMENT SO THAT THE FRONT OF THE JEEP WENT IN THE AIR AND CAME DOWN HARD CAUSING THE FRAME TO BREAK AND THE FRONT AXLE TO BEND. IF I COULD HAVE AT LEAST BEEN ABLE TO CONTROL THE STEERING I COULD HAVE TURNED IN THE DIRECTION I HAD INTENDED TO GO THIS COULD HAVE BEEN AVOIDED. JEEP IS NOW TRYING TO FIX THE CONTROL SYSTEM AFTER THE DAMAGE WAS REPAIRED. THE LIGHT REMAINED ON EVEN AFTER THE JEEP STOPPED. I SEE OTHERS HAVE HAD TROUBLE WITH THIS SYSTEM. I HAD A 2012 RUBICON THAT HAD TROUBLE WITH THIS SYSTEM AND TOOK IT TO THE DEALER NUMEROUS TIMES AND THEY COULD NOT FIND THE PROBLEM SO I TRADED OFF FOR ANOTHER VEHICLE. THIS ALSO CAUSE ME A BROKEN BACK. THE SEAT BELT WAS DEPLOYED AND THE AIR BAGS DID NOT DEPLOY.I WAS ON A COUNTY ROAD AND WAS GOING TO TURN LEFT ONTO ANOTHER COUNTY ROAD BUT COULD NOT TURN THE WHEEL.THESE ROADS ARE DIRT AND WERE JUST GRADED LEAVING LOOSE DIRT AND ICE WHICH WERE NOT THERE WHEN I HAD TRAVELED THIS ROAD ABOUT 2 HOURS EARLIER. I WAS IN TWO WHEEL DRIVE AND HAVE FOUNT BLOGS WHERE OTHERS HAVE HAD THIS PROBLEM AND THAT YOU SHOULD TURN THE SYSTEM OFF ON DIRT ROADS.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)March 25, 2019
!!! CAR CURRENTLY @ DEALERSHIP FOR 5TH TIME FOR SAME ISSUE !!! WHEN DRIVING @ HWY SPEEDS AND HIT A BUMP DIVOT OR POTHOLE THE ENTIRE JEEP VIOLENTLY VIBRATES SHAKES AND SWAYS FROM FRONT TO BACK. AFTER THE LATEST "FIX" NOW IT STILL VIBRATES SHAKES SWAYS AND NOW BOUNCES THE VEHICLE INTO ANOTHER LANE MY FAMILY & I NEARLY HIT ANOTHER VEHICLE ON THE HWY ON SATURDAY 3/23/19. WE HAVE HAD THE VEHICLE INTO DEALERSHIP 4 TIMES SINCE JANUARY 2019 FOR THEM TO FIX THIS ISSUE AND FCA/DEALERSHIP HAVE NO IDEA HOW TO REMEDY THIS ISSUE. AFTER THIS LAST INCIDENT ON 3/23/19 I DON'T WANT MY FAMILY OR MYSELF IN THIS JEEP. I WAS VERY SCARY ON 3/23/19 BEING BOUNCED INTO ANOTHER LANE WITH OTHER CARS RIGHT BEHIND AND ALONG SIDE OF ME. IT WAS A WHITE KNUCKLE DRIVING EXPERIENCE I DON'T WANT TO HAPPEN AGAIN. ITS DANGEROUS UNSAFE ALARMING & THREATENING TO ALL DRIVERS!
STEERINGMarch 25, 2019
WHEN DRIVING ON THE HIGHWAY IT IS ALMOST IMPOSSIBLE TO KEEP THE JEEP IN THE LANE. ALSO WHEN GOING OVER A BUMP THE FRONT END WOBBLES? WE HAD A TERRIBLE TIME TWO DAY'S AGO AS IT WAS WINDY. THE JEEP WOULD BE PUSHED LEFT AND THAN RIGHT AS THE WIND BLEW. IT WAS SCARY. YOU ARE CONSTANTLY CORRECTING AND MUST KEEP YOUR EYES ON THE ROAD 100 % OF THE TIME I WAS TRYING TO MAINTAIN 70 MPH
UNKNOWN OR OTHERMarch 25, 2019
WIND NOICE IN CORNER OF PASSENGER SIDE AND IN THE MIDDLE OF TOPS. BOUGHT VEHICLE NEW 2/4/18 AND HAS BEEN IN THE SHOP FOR LAST 45 DAYS TRYING TO FIX. NOICE IS WORSENS DEPENDING ON DIRECTION AND HOW STRONG THE WINDS ARE BLOWING.
STEERINGMarch 25, 2019
IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD 50-75 MILES PER HOUR THE FRONT SUSPENSION WILL START SHAKING AND GROW TO A VIOLENT SHAKE IF YOU DONT REDUCE SPEED TO 40 OR LESS. 1 INCIDENT I WAS ON HIGHWAY AND IT STARTED TO SHAKE VIOLENTLY SO I HAD TO BREAK HEAVILY AND STRUGGLED TO MAINTAIN CONTROL WHILE PULLING OFF TO THE SHOULDER OF THE ROAD. I HAD A HARD TIME KEEPING FROM RUNNING INTO THE WIRE BARRIER.
STEERING,SUSPENSIONMarch 24, 2019
WHILE DRIVING ON THE INTERSTATE AROUND 65 TO 70 MPH, CROSSING OVER BRIDGES OR OVERPASSES MY STEERING WHEEL SHAKES UNCONTROLLABLY UNTIL I SLOW DOWN TO ABOUT 15 MPH. THIS HAS HAPPENED DOZENS OF TIMES THE LAST TIME I ALMOST SIDESWIPED A TRACTOR TRAILER. I'VE TAKEN IT TO THE DEALERSHIP TWICE NOW AND THE UPLOADED A PROGRAM THAT DIDNT DO ANYTHING. I WAS TOLD NO RECALL YET BUT OTHERS ARE POSTING SAME ISSUES IN FORUMS.
STEERING,SUSPENSIONMarch 24, 2019
JEEP WRANGLER SHAKES UNCONTROLLABLY AFTER HITTING A BUMP AT HIGHWAY SPEEDS. NEED TO SLOW DOWN PRECIPITOUSLY TO GET IT TO STOP SHAKING. FOR INSTANCE HAVE TO SLOW FROM 65-70 TO 35. USUALLY DOES IT 2-3 TIMES EVERY TIME I'M ON 4 LANE HIGHWAY. HAD LOCAL MECHANIC LOOK INTO IT. HAVE NOT HAD IT TO DEALER YET.
STEERING,SUSPENSIONMarch 23, 2019
HIT POTHOLE ON INTERSTATE TRAVELING 65 MPH AND EXPERIENCED SEVERE MOTION IN THE STEERING AND SUSPENSION TO THE POINT OF ALMOST LOSING CONTROL OF VEHICLE. AFTER LOOKING AT VIDEOS ONLINE RELATED TO THIS THE EXPERIENCE IS BEING REFERRED TO AS THE "DEATH WOBBLE" FOUND ON JEEP FORUM. THIS IS A STOCK JEEP NOT MODIFIED IN ANY WAY IN TERMS OF LARGER TIRES OR LIFTED SUSPENSION. THE PROBLEM SPONTANEOUSLY RESOLVED WHEN I SLOWED TO AROUND 40 MPH. I WAS NOT TURNING OR CHANGING LANES AT THE TIME IT HAPPENED.
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)March 22, 2019
I WAS DRIVING AT 45 MILES PER HOUR WHEN MY SERVICE SHIFTER LIGHT WENT OFF. WITHIN 1 MINUTE I LOST MY POWER STEERING, AND BRAKES. MY CAR LOCKED INTO GEAR AND I LOST ALL ABILITY TO ACCELERATE. AT THAT POINT THE CAR STARTED DINGING AND PROMPTING EVERY CODE IN THE CAR. SWAY BAR ENGAGEMENT, REAR ELECTRONICS, FUEL LOW, TIRE PRESSURE, CHANGE OIL.....I CAN'T REMEMBER EVERY ONE. WHEN I GOT MY CAR TO STOP I COULD NOT GET THE CAR TO TURN OFF AND ALL OF THE FANS WERE BLOWING ON HIGH ALONG WITH THE MOTOR REEVING. I FINALLY GOT IT TO TURN OFF AND CALLED FOR A TOW. THE REPAIR SHOP TOLD ME THE CAR HAD THROWN OVER 100 CODES BUT NONE WERE ACTIVE. THEY KEPT MY JEEP FOR 10 DAYS AND TOLD ME THEY TOOK IT APART AND CHECKED EVERYTHING. I WAS TOLD BECAUSE NO ISSUES WERE CURRENT THEY COULD NOT FIND A PROBLEM THOUGH.I PICKED IT UP AND NOT 8 MILES DOWN THE ROAD THE SAME EXACT THING HAPPENED. THIS TIME HOWEVER I WAS IN HEAVY TRAFFIC WHERE I WAS ALMOST HIT AND BECAUSE I HAD NO BRAKES OR POWER STEERING I ALMOST HIT A PERSON WALKING. THANK GOD I WAS ABLE TO AVOID ALL OF THAT AND GET PULLED OVER TO SAFETY. IT IS CURRENTLY IN THE SHOP AGAIN.
STEERING,SUSPENSIONMarch 22, 2019
AT FIRST WHEN TRAVELING AT HIGH SPEEDS IN COLD WEATHER THE STEERING WOULD BECOME EXTREMELY STIFF WHEN TURNING LEFT AND THEN IT WOULD LOOSEN UP QUICKLY CAUSING THE VEHICLE TO SWERVE VERY BADLY. THE DEALERSHIP UPDATED THE STEERING MODEM AND IT STOPPED FOR APPROXIMATELY 3 MONTHS. THIS WEEK WHEN GOING STRAIGHT OVER A BRIDGE ON THE HIGHWAY AT HIGH SPEEDS THE VEHICLE SHOOK VIOLENTLY (REFERRED TO AS DEATH WOBBLE) AND IT FELT LIKE THE TIRES WERE GOING TO FALL OFF. IT HAS BEEN WITH THE DEALERSHIP FOR 5 DAYS AND I STILL DON'T HAVE IT BACK YET.
STEERINGMarch 22, 2019
STEERING SHIMMY/SHAKE/WOBBLE WHEN DRIVING AT SPEED. STEERING DOES NOT RETURN TO STRAIGHT AFTER MAKING TURN. STEERING WHEEL FEELS LOOSE AND AND PLAY SO IT FEELS LIKE IT DOES NOT IMMEDIATELY RESPOND WHEN TURNED. THIS ISSUE HAS HAPPENED ON MULTIPLE OCCASIONS AND CONTINUES TO OCCUR. VEHICLE HAS BEEN TAKEN TO JEEP FOR SERVICE AND REPAIRS DID NOT CORRECT ISSUE. ANOTHER SERVICE APPOINTMENT SCHEDULED.
UNKNOWN OR OTHERMarch 21, 2019
WHEN ATTEMPTING TO START JEEP, LIGHTS AND EVERYTHING COMES ON BUT WILL NOT START. IF LEFT ALONE FOR 10-30 MINUTES THEN TRY AGAIN IT STARTS UP. BATTERY AND STARTER ARE NOT THE ISSUE. A FORUM ABOUT THIS ISSUE DISCUSSES THE WIRING HARNESS FOR TRANSMISSION. JEEP IS NEW LESS THAN 10,000 MILES ON IT.
STEERINGMarch 20, 2019
MY 2018 WRANGLER WILL NOT GO STRAIGHT I NEED TO CORRECT ALL THE TIME. IF I LOOK OFF TO MY SIDE MIRRORS OR MY INSTRUMENTS WHEN I LOOK BACK TO THE ROAD I MUST CORRECT. IF THERE IS A WIND IT BECOMES A SERIOUS PROBLEM. I REQUESTED THE DEALER FIX THE PROBLEM AND THEY REPLACED THE STEERING SHOCK.THAT DID NOT SOLVE THE PROBLEM. HELP
STEERINGMarch 17, 2019
JEEP VIOLENTLY SHAKES WHEN HITTING A ROAD IRREGULARITY AT HIGHWAY SPEEDS. THE WHEEL WOBBLING STOPS ONLY WHEN SIGNIFICANTLY REDUCING SPEEDS. REDUCING AT THAT RATE OF SPEED CAN BE VERY DANGEROUS. I HAVE HAD 4 STEERING DAMPENERS REPLACED BY THE DEALER. HAVING OWNED MULTIPLE JEEPS, I NEVER EXPECTED TO EXPERIENCE DEATH WOBBLE ON A BRAND NEW STOCK VEHICLE. THE DEALER IS WAITING FOR A TRACK BAR AND NEW STABILIZER TO INSTALL. I AM NOT CONFIDENT IN THEIR ABILITY TO RESOLVE THIS ISSUE WITHOUT AFTERMARKET PARTS. THIS IS AN UNSAFE CONDITION THAT NEEDS IMMEDIATE ATTENTION. JEEP LOOKS AT THIS AS AN EXAGGERATED ISSUE AND HAVE BEEN QUOTED SAYING NO ONE HAS DIED FROM DEATH WOBBLE. DO WE HAVE TO WAIT UNTIL SOMEONE DIES FOR IT TO BE A REAL SAFETY ISSUE?
STEERING,SUSPENSIONMarch 16, 2019
I LEASED MY WRANGLER OCTOBER 28 2018. WITHIN TWO WEEKS I GOT WHAT IS CALLED THE 'DEATH WOBBLE' THE STEERING SHAKES UNCONTROLLABLY AND THE FRONT TIRES SHAKE SIDE TO SIDE WHEN YOU HIT A BUMP GOING OVER 50MPH. TOOK VEHICLE IN TO DEALER. AFTER WAITING OVER TWO WEEKS STEERING DAMPER WAS REPLACED. TWO MONTHS LATER SAME ISSUE. TOOK BACK TO DEALER NEW STEERING DAMPER PUT ON ALONG WITH WHAT THEY SAID WAS 'OTHER ISSUES ' I NOW KNOW THEY ALSO REPLACED THE TRACK BAR. TWO WEEKS LATER SAME ISSUE. TOOK TO ANOTHER DEALER WHOM I HEARD DELT WITH THIS MORE. THEY AGAIN REPLACED THE TRACK BAR. TWO DAYS LATER SAME ISSUE. I FILED A COMPLAINT WITH THE MANUFACTURER. THEY SAY IT DOESN'T FALL IN THE LEMON LAW. I HAVE NO ANSWERS AND AM FORCED TO DRIVE AN UNSAFE VEHICLE UNDER 45MPH. I HAVE NO ANSWERS AND THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO.
VISIBILITY/WIPERMarch 15, 2019
WINDSHIELD CRACKS AND CHIPS EASILY SMALL ROCK CHIP SPREAD TO 10 INCHES WITHIN HOURS OF IMPACT VEHICLE HAS LESS THAN 175 MILES
STEERING,SUSPENSIONMarch 14, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH ONTO A BRIDGE, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE VIOLENTLY. AFTER REDUCING THE SPEED TO 40 MPH, THE SHAKING AND VIBRATION CEASED. THE VEHICLE WAS TAKEN TO WALKER JEEP CHRYSLER (102 ORCHARD PARK RD, HURRICANE, WV) WHERE A SUSPENSION DAMPER WAS INSTALLED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT SUSPENSION DAMPERS WERE INSTALLED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
EXTERIOR LIGHTINGMarch 14, 2019
IN SNOWY CONDITIONS LED HEADLIGHTS QUICKLY BECOME SNOW COVERED CAUSING NEAR COMPLETE LOSS OF VISIBILITY. VEHICLE MUST BE STOPPED AND HEADLIGHTS MANUALLY CLEARED BEFORE PROCEEDING. THE SNOW ON THE HEADLIGHTS CAUSES A WHITE-OUT TYPE CONDITION WHERE EVEN THE IMMEDIATE SIDE OF THE ROAD IS NOT VISIBLE. FORTUNATELY WE WERE DRIVING ON A LOW TRAFFIC ROAD AT THE TIME. HIGHWAY SITUATIONS WOULD BE DEADLY. THIS VEHICLE IS NOT SAFE TO DRIVE IN DARK, SNOWY CONDITIONS, WHICH OCCUR FREQUENTLY IN MAINE. THIS ISSUE WAS REPORTED TO CHRYSLER-JEEP IN JANUARY AND THEY HAVE NOT PROVIDED ANY RESOLUTION.
STEERINGMarch 14, 2019
"DEATH WOBBLE" WHEN TRAVELLING AT 65 MPH OR FASTER AND HIT BUMPS OR IRREGULARITIES IN THE THE ROAD. THE WHOLE FRONT END SHAKES VIOLENTLY FROM SIDE TO SIDE UNTIL THE VEHICLE IS SLOWED TO LESS THAN 30 MPH.
STEERING,SUSPENSIONMarch 13, 2019
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
SUSPENSIONMarch 13, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING HIGH SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. THE VEHICLE WAS TAKEN TO PREFERRED CHRYSLER DODGE JEEP RAM OF MUSKEGON (3146 HENRY ST, MUSKEGON, MI 49441, (877) 565-0628), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
STEERINGMarch 11, 2019
STEERING LOCKED-UP WHILE DRIVING - STEERING WHEEL WOULD NOT TURN TO THE LEFT PAST APPROXIMATELY 11:00 GOING APPROXIMATELY 45-50 MPH. STEERING RETURNED WHEN SPEED DROPPED BELOW APPROXIMATELY 40 MPH BUT CONTINUED TO FREEZE AND FREE FOR APPROXIMATELY THE NEXT 0.5 MILE TRAVELING AT APPROXIMATELY 45 MPH.
STEERINGMarch 11, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 45 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
STEERING,SUSPENSIONMarch 11, 2019
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
STEERINGMarch 11, 2019
GOING AROUND A GRADUAL LEFT TURN AT 40-50 MPH, STEERING LOCKED UP AND WAS UNABLE TO TURN AT ALL, NOT MATTER HOW MUCH EFFORT.
STEERING,SUSPENSIONMarch 11, 2019
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
SUSPENSIONMarch 10, 2019
AFTER HITTING SOME MINOR POT-HOLES ON THE HIGHWAY WHILE GOING 55-60 MPH , THE FRONT END OF MY JEEP BEGAN SHAKING VIOLENTLY , MAKING IT HARD TO HOLD THE STEERING WHEEL TO CONTROL THE VEHICLE . I HAD TO COME TO ALMOST A COMPLETE STOP TO REGAIN CONTROL , THIS HAS OCCURRED TWICE , WITH THE DEALER CHANGING THE STEERING STABILIZER BOTH TIMES . THE FIRST TIME IT HAPPENED WAS ABOUT A MONTH AGO , THIS TIME IT OCCURRED ON 03/08/2019
STEERING,UNKNOWN OR OTHERMarch 10, 2019
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
STEERINGMarch 9, 2019
WHILE DRIVING AT APPROX 60-65MPH, IN 30 DEGREE WEATHER AND ON THE HIGHWAY, I WAS COMING AROUND A BEND AND THE STEERING LOCKED UP. I COULD NOT TURN MY STEERING WHEEL AND ALMOST COLLIDED WITH A TRACTOR TRAILER AND WAS HEADING STRAIGHT INTO THE MEDIAN. AFTER PULLING ON THE STEERING WHEEL AND SLOWING DOWN, THE STEERING THEN LOOSEND AND MY CAR SWERVED ALMOST HITTING THE CAR IN THE NEXT LANE OVER. THIS HAS HAPPENED ON 2 OTHER SEPARATE OCCASIONS BESIDES THE ONE JUST EXPLAINED. I'M VERY CONCERNED OVER THE SAFETY OF MY FAMILY. THE DEALERSHIP 'COULDN'T DUPLICATE THE PROBLEM' SO NO REPAIR WAS DONE. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED ASAP.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)March 8, 2019
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
STEERINGMarch 8, 2019
SINCE I BOUGHT MY JEEP WRANGLER JL, I HAVE BEEN EXPERIENCING THE DEATH WOBBLE, SO THE DEALERSHIP HAS CHANGED THE STEERING DAMPER FOR THREE TIMES, BUT I HAVE THE SAME ISSUE. THIS IS SO RIDICULOUS, AND THEY JUST SAID THAT I HAVE TO WAIT FOR OTHER TIME TO CHANGE IT WITH AN AFTERMARKET PIECE. DRIVING THIS CAR IS EXTREMELY DANGEROUS, IT DOESN'T MATTER THE SPEED.
STEERINGMarch 8, 2019
STEERING WHEEL WILL RANDOMLY LOCK AND NOT ALLOW THE CAR TO MAKE TURNS. ISSUE WILL OCCUR WHILE DRIVING AT LOW SPEEDS OR PARKED. I HAVE VIDEO OF THE VEHICLE TURNED ON AND THE STEERING WHEEL NOT BEING ABLE TO TURN.
STEERING,SUSPENSION,UNKNOWN OR OTHERMarch 8, 2019
DEATH WOBBLE IF I HIT ANY LITTLE BUMP OR CREASE IN THE ROAD. I HAVE TO STOP THE VEHICLE COMPLETELY FOR IT TO STOP. ALSO IF I LET GO OF THE STEARING WHEEL, YHE VEHICLE VEARS OFF TO THE RIGHT OR LEFT.
STEERINGMarch 8, 2019
DEATH WOBBLE. THE STEERING SYSTEM IN THE VEHICLE WILL SHAKE VIOLENTLY AFTER HITTING A BUMP AT SPEEDS BETWEEN 40MPH AND 70MPH. THE SHAKING OF THE STEERING SYSTEM CONTINUES UNTIL THE VEHICLE IS SLOWED TO SPEEDS AROUND 40MPH AND BELOW, AT WHICH TIME THE SHAKING FADES UNTIL IT DISSIPATES COMPLETELY. THE SHAKING CANNOT ALWAYS BE ANTICIPATED AND CAN CAUSE PANIC WITH THE DRIVER, ESPECIALLY A DRIVER THAT HAS NEVER EXPERIENCED THE SHAKING BEFORE OR HAS NEVER DRIVEN THE VEHICLE BEFORE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TO ADDRESS THE ISSUE. THE STEERING DAMPER WAS REPLACED, BUT THE ISSUE WAS NOT RESOLVED. THE VEHICLE IS SCHEDULED TO GO BACK TO THE DEALERSHIP FOR FURTHER INSPECTION OF THE ISSUE. AT THIS POINT, I WOULD DEEM THE VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS.
STEERING,SUSPENSIONMarch 8, 2019
AT HIGHWAY SPEEDS AFTER CROSSING AN UN-EVEN EXPANSION JOINT OR POTHOLE (STRAIGHT AND SWEEPING CURVES) THE FRONT END STARTS VIOLENTLY WOBBLING/SHAKING ALL THE WAY THROUGH TO THE STEERING WHEEL. MY 2018 WRANGLER JL 2DR HAS ONLY 1,030 MILES ON IT AND IS BONE STOCK OTHER THAN MOPAR SIDE STEPS. THIS HAPPENED 5 TIMES ON A 60 MILE DRIVE.
STEERINGMarch 7, 2019
2 WEEKS AGO MY CHRYSLER ADVISED THE DEALERSHIP TO REPLACE THE STEERING DAMPER AFTER I EXPERIENCED VIOLENT VIBRATION IN THE WHEEL WHEN HITTING A BUMP ON THE HIGHWAY GOING 70MPH. YESTERDAY IT HAPPENED AGAIN AT ONLY 63MPH ON THE HIGHWAY. TAKING IT BACK AGAIN TO HAVE IT EVALUATED. THE VEHICLE ONLY HAS 4400 MILES ON IT.
STEERINGMarch 7, 2019
TOO MUCH PLAY IN THE STEERING WHEEL, DEAD ZONE BETWEEN 11:00 AND 1:00. HAVE TO DRIVE WITH TWO HANDS ON THE WHEEL AT ALL TIMES TO KEEP IT IN A STRAIGHT LINE AND FEELS DANGEROUS AT HIGHWAY SPEEDS. DEALERSHIP SAYS COLUMN FLASH IS UP TO DATE AND IS OPERATING AS DESIGNED. IF THAT INDEED IS THE CASE, THEN IT'S A BAD DESIGN. BEEN WAITING 8 MONTHS TO HEAR OF A FIX BUT NOTHING AS OF 3/07/2019.
STEERINGMarch 7, 2019
I HAD THE JEEP IN FOR SERVICE, THE FRONT END WOBBLED VIOLENTLY AND IT IS HARD TO KEEP THE JEEP GOING STRAIGHT IN THE LANE WITH ONE HAND, TWO HANDS MUST BE USED! THE DEALERSHIP INSTALLED A NEW STABILIZER SHOCK TO TAKE CARE OF THE THE FRONT END WOBBLE WHICH SEEMS TO OF HELPED. WHEN GOING OVER BUMPS IN THE ROAD AT SPEEDS ABOVE 55 MILES AN HOUR I CAN STILL FEEL THE WOBBLE BUT ITS DAMPENED BY THE SHOCK. THE DEALERSHIP FLASHED THE ECM WITH AN UPDATE FOR THE STEERING, BUT IN MY OPINION IT DID NOT FIX THE PROBLEM. I SEE THIS SAME PROBLEM ON OTHER JEEPS ALL OVER THE INTERNET, AND HAVE ALSO DRIVEN OTHER 2018 JEEP WRANGLERS AT OTHER DEALERSHIPS AND THEY ALSO HAVE THE SAME PROBLEM. IT HAS TO BE SOMETHING WITH THE ELECTRIC ASSIST ON THE STEERING. I DON'T THINK THIS VEHICLE IS SAFE TO DRIVE! I HAVE A 19 YEAR DAUGHTER WHO CANT UNDERSTAND WHY I DONT LET HER DRIVE THE VEHICLE! TRY TO EXPLAIN THAT TO YOUR DAUGHTER WHO THINKS LOVES THE VEHICLE. I DO HAVE A REF# 11164329
STEERINGMarch 7, 2019
WHEN DRIVING AT HIGHWAY SPEED, APPROX 70 MPH, AND HITTING A SMALL BUMP IN THE ROAD THE STEERING COLUMN AND INTERIOR OF THE CAR SHOOK VIOLENTLY. (DEATH WOBBLE). I HAD TO SLOW DOWN RATHER QUICKLY AND WAS ALMOST REAR ENDED BY THE CAR BEHIND ME,. THIS HAPPENED PRIOR AND WE BROUGHT IT BACK TO THE DEALER AND THEY THE REPLACED A PART, BUT THAT OBVIOUSLY THAT DID NOT FIX THE PROBLEM.THE FIRST TIME IT HAPPENED MY WIFE WAS DRIVING AND I TOLD HER IT'S JUST A JEEP AND THAT IS HOW THEY RIDE OVER BUMPS, BUT AFTER IT HAPPENED TO ME, I KNEW RIGHT AWAY THAT WAS WHAT SHE FELT THE FIRST TIME! WE BROUGHT THE CAR TO THE DEALERSHIP AND THEY SAID IT THIS IS NOT THE FIRST TIME SOMEONE HAS COMPLAINED ABOUT THIS. THE CAR IS AT THE DEALERSHIP AND WE ARE NOT SURE IT WILL EVER BE FIXED PROPERLY. SHE DOES NOT WANT TO DRIVE THE CAR AGAIN
STEERING,SUSPENSIONMarch 7, 2019
A VERY EXTREME VIBRATION IN THE STEERING WHEEL OCCURS AT CERTAIN TIMES WHEN AN UNEVEN ROAD IS ENCOUNTERED AT HIGHWAY SPEEDS ALSO KNOWN AS DEATH WOBBLE. THE STEERING DAMPER WAS REPLACED AND DOES NOT SOLVE THIS ISSUE. THE VEHICLE MUST BE PULLED OVER TO THE EMERGENCY LANE AND A COMPLETE STOP MUST OCCUR BEFORE CONTINUING ON. UNTIL THIS PROSES HAS BEEN COMPLETED IT FEELS LIKE THE VEHICLE IS LOOSING CONTROL BY THE OPERATOR. THIS USUALLY OCCURS AT A SPEED OF 45 MILES AN HOUR ON UP.
STEERING,SUSPENSIONMarch 7, 2019
THERE IS A LOT OF PLAY IN THE STEERING AT NORMAL SPEEDS. ALSO WHILE DRIVING DOWN THE ROAD MINOR BUMPS MAKE THE CAR JART IN EITHER DIRECTION AND WHEN LARGER BUMPS ARE HIT THE VEHICLES STEERING WHEEL SHAKES VIOLENTLY BACK AND FOURTH UNTIL I SLOW DOWN. MY WIFE STATED THAT SHE LOOKED IN HER REARVIEW MIRROR AS I WAS FOLLOWING HE AND SHE SAID IT LOOKED LIKE THE WHEELS WERE WOBBLING . THE CAR IS CURRENTLY IN THE SHOP WAITING TO BE REPAIRED. THEY SAID THE STEERING DAMPNER NEEDED REPLACE, BUT FROM WHAT I READ THAT WILL JUST MASK THE PROBLEM FOR NOW
STEERINGMarch 7, 2019
MY JEEP SHAKES VIOLENTLY AT HIGHWAY SPEEDS WHEN I HIT A BUMP IN THE ROAD OR ANYTHING THAT IS UNEVEN. IT'S NOW AT THE DEALER FOR THE 4TH TIME THEY CAN'T FIGURE OUT WHAT'S WRONG. I WILL NOT DRIVE THIS TRUCK IT'S DANGEROUS.
STEERING,SUSPENSION,WHEELSMarch 7, 2019
"DEATH WOBBLE" VIOLENT LEFT TO RIGHT SHAKING IN THE STEERING WHEEL AND WHOLE FRONT END OF JEEP. HAPPENS ANYTIME AFTER HITTING BUMP, POTHOLE, BRIDGE JOINT; ON ANY TYPE OF ROAD AND SPEEDS FROM 40MPH TO 80MPH+. ISSUE DOES NOT RESOLVE ITS SELF UNTIL SLOWING THE VEHICLE DOWN TO VERY LOW SPEEDS, SOMETIMES AS LOW AS 30MPH. *NO* 'UPGRADES' OR ANY AFTERMARKET PARTS/WORK HAVE BEEN DONE TO THE JEEP.
STEERINGMarch 6, 2019
THERE'S AN INCH OF STEERING PLAY, BOTH LEFT AND RIGHT. VEHICLE SWERVES AND IS DIFFICULT TO MAINTAIN A SINGLE LANE. CONSTANTLY HAVING TO CORRECT STEERING AND FEELS THAT IF I WERE TO OVER CORRECT IN AN EMERGENCY SITUATION I COULD EASILY LOSE CONTROL. FEELS LIKE I'M DRIVING IN HIGH WINDS. TOOK VEHICLE TO DEALERSHIP DAY AFTER IT WAS PURCHASED AND THEY ADJUSTED TO THE TOE AND REPROGRAMMED THE STEERING BOX. FEELS SLIGHTLY BETTER, BUT STILL HAVING SAME ISSUES MAINTAINING A LANE. DOESN'T MATTER IF I'M DRIVING AT A LOW OR HIGHER RATE OF SPEED. IS MOST NOTICEABLE WHILE DRIVING STRAIGHT, AND NOT AS NOTICEABLE WHILE TURNING, BUT STILL NOTICEABLE.
STEERINGMarch 6, 2019
STEERING WHEEL 'LOCKED UP' WHILE NEGOTIATING A CURVE. DRIVING ABOUT 60-65. MPH. HAD A HARD TIME NOT DRIVING OFF THE ROADWAY.
STEERINGMarch 5, 2019
THE STEERING WHEEL IS SHAKING VIOLENTLY AT HIGH SPEEDS AT UNEVEN SURFACES AFTER THE REPLACEMENT OF THE STEERING DUMPER AND THE SOFTWARE UPDATE STILL THE CAR HAS THE SAME PROBLEM.REALLY HARD TO KEEP IT STRAIGHT ON THE HIGHWAY,EXCESS PLAY ON THE STEERING WHEEL.NOT SAFE AT ALL
SUSPENSIONMarch 5, 2019
WHEN TRAVELING AROUND 65 MPH, WHENEVER I HIT A POTHOLE OR BRIDGE EXPANSION JOINT THE FRONT END OF MY 2018 WRANGLER JLU STARTS TO SHIMMY. ON THE INTERNET IT'S GIVEN THE NICKNAME OF "DEATH RATTLE". THE SHIMMY/VIBRATION LASTS FROM 5 TO 10 SECONDS AND SOMETIMES REQUIRES SLOWING DOWN TO MAKE IT STOP.
VISIBILITY/WIPERMarch 5, 2019
WINDSHIELD ON JEEP WRANGLER 2018 AND NEWER JL MODELS ARE WEAKER THAN EXPECTED. I'VE HAD 2 CRACKS IN THE WINDSHIELD IN LESS THAN 5K MILES. OTHER OWNERS ARE EXPERIENCING SIMILAR ISSUES, SOME AS QUICKLY AS LEAVING THE DEALER LOT. THE FRONT DEFROSTER MAY BE CAUSING ISSUES WHICH WEAKEN THE GLASS. THE IMAGES BELOW SHOW ONE OF MY CRACKS. THE SECTION FROM THE DRIVER SIDE WIPER TO PASSENGER SIDE FRACTURED IN ONE SHOT WITH AN AUDIBLE CRACK. THIS WAS AFTER THE DEFROST WAS TURNED ON. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/CRACKED-WINDSHIELD-CLUB.5935/PAGE-23#POST-588325
STEERING,SUSPENSION,UNKNOWN OR OTHERMarch 5, 2019
MY VEHICLE HAS UNDER 3000 MILES. I HAVE ALREADY TAKEN IT IN ONCE TO SEE A DEALER ABOUT THIS PROBLEM. WHEN GOING 50MPH OR HIGHER, AFTER I HIT A BUMP, MY STEER WHEEL WILL VIBRATE FOR A COUPLE OF SECONDS THEN STOP. TWICE NOW, AFTER HITTING A BUMP ON THE HIGHWAY, GOING OVER 50 MPH AND SURROUNDED BY TRAFFIC, THE STEERING WHEEL AND THE VEHICLE SHOOK VIOLENTLY. THE FIRST TIME IT LASTED ABOUT 10 SECONDS. I IMMEDIATELY TOOK TO DEALER AND THEIR PAPERWORK SAYS THAT THE STEERING DAMPENER WAS REPLACED. THE SECOND TIME JUST HAPPENED BUT LUCKILY IT ONLY LASTED 2 SECONDS. BOTH TIMES IT ONLY STOPPED SHAKING AFTER I SLOWED DOWN UNDER 50 MPH WHILE ON A BUSY HIGHWAY WHICH HAS CARS GOING 70 MPH. THIS A MAJOR SAFETY CONCERN. I'VE BEEN READING ON FORUMS AND I'M NOT THE ONLY DRIVER EXPERIENCING THIS. PLEASE MAKE THIS AWARE BEFORE SOMEONE GETS INJURED OR EVEN KILLED DUE TO THIS DEFECT.
STEERING,SUSPENSIONMarch 4, 2019
JEEP ATTEMPTED A SECOND FIX OF THE DEATH WOBBLE PROBLEM. BY CHANGING OUT THE DAMPENERS AND EXTENDING SOME ROD. WELL IT DID HELP WITH THE DEATH WOBBLE, IF YOU HIT CERTAIN BUMPS JUST RIGHT WITH THE WHEEL TURN, IT STILL FEELS LIKE THERE'S A SLIGHT WOBBLE, THAT IS QUICKLY CORRECTED . AFTER THIS SECOND FIX. MY JEEP NO LONGER RIDES LIKE IT USED TO. I FIND MYSELF DRIFTING MORE EASILY AND THE STEERING NOT AS IT WAS BEFORE
ELECTRICAL SYSTEMMarch 4, 2019
BATTERY GROUND CABLE SPARKS WHEN REMOVED NO MATTER HOW LONG YOU WAIT. BATTERY CHARGE DECREASED TO 60 % CHARGE BEFORE DISCONNECTED. VEHICLE IS STATIONARY IN MY GARAGE. VEHICLE HAS FIFTEEN RELAYS UNDER HOOD MANY OF WHICH ARE ALWAYS IN ON STATE. AM INSTALLING 180 AMP RELAY TO ISOLATE BATTERY. THIS VEHICLE IS HAZARD TO FIREMEN. MOST RELAYS DRAW 1.4 AMPS IN ON STATE.
STEERING,SUSPENSION,STRUCTUREMarch 3, 2019
I HAVE A JEEP WRANGLER UNLIMITED JL SPORT PURCHASED IN JUNE OF 2018. JUST RECENTLY EVERY TIME I GET ABOVE 60-65 MPH I GET A MASSIVE AMOUNT OF VIBRATION ALSO KNOWN AS 'DEATH WOBBLE' THIS IS HAPPENING AT HIGHWAY SPEEDS AND CAN START EVEN IF I DONT HIT A BUMP OR POTHOLE. THE ONLY WAY TO GET OUT OF IT IS TO BRAKE HARD TO SLOW THE VEHICLE DOWN TO STOP IT. HAS POSSED A SAFETY HAZARD TO ME BECAUSE IT MAKES ME LOOSE CONTROL OF THE VEHICLE AS I CANT TURN OUT TO MOVE MY VEHICLE TO THE SIDE OF THE ROAD. THE DEATH WOBBLE IS CAUSED BY A COMBINATION OF ITEMS AND THIS SHOULD BE INVESTIGATED TO SEE WETHER A SAFETY NOTICE IS NEEDED.
STEERING,SUSPENSIONMarch 3, 2019
DEATH WOBBLE. VEHICLE HAS BEEN IN TWICE TO GET FIXED. ONCE FOR A MONTH. NOW WE HAVE LESS THAN 4000 MILES ON IT AND IT IS STILL THERE. WE HAVE A HORRIFYING VIDEO ALSO.
STEERINGMarch 3, 2019
WHEN TRAVELING AT SPEEDS ABOVE 60 MPH AND A BUMP IS HIT OR A BRIDGE IS CROSSED, THE STEERING WHEEL, FRONT TIRES, AND FRONT OF THE TRUCK VIBRATES VIOLENTLY. TWO STEERING DAMPERS HAVE BEEN PUT ON THE JEEP WHICH REDUCES THE SHAKING FOR A SHORT PERIOD OF TIME BEFORE IT RETURNS.
UNKNOWN OR OTHERFebruary 28, 2019
THERE'S ABOUT A HALF SECOND DELAY IN THE HORN WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THIS COULD BE A SAFETY CONCERN IF YOU'RE TRYING TO WARN AN UNATTENTIVE MOTORIST IN A POTENTIAL COLLISION.
STEERING,SUSPENSIONFebruary 27, 2019
AT HIGHWAY SPEEDS, 3 TIMES NOW THE STEERING WHEEL BEGINS TO SHAKE QUITE VIOLENTLY AND IMPEDED ONE'S ABILITY TO CONTROL THE CAR. THIS CONDITION APPEARS TO LAST UNTIL SPEED IS SIGNIFICANTLY REDUCED. THE JEEP WRANGLER 4 DOOR IS A 2018 WITH LESS THAN 6K MILES.
STEERINGFebruary 27, 2019
WHEN HITTING A POTHOLE, BRIDGE CONNECTION, OR OTHER LARGE BUMP AT SPEEDS OF 60+ MPH, THE STEERING WHEEL AND VEHICLE SHAKE VIOLENTLY. THIS REQUIRES A DRASTIC REDUCTION OF SPEED ON THE HIGHWAY, ALONG WITH TIGHT CONTROL OF THE STEERING WHEEL. THE SPEED REDUCTION IS POTENTIALLY DANGEROUS TO YOU AND OTHER VEHICLES NEAR YOU, LET ALONE THE VIOLENT SHAKING OF THE VEHICLE CAUSING POTENTIAL MECHANICAL PROBLEMS AND HUMAN ERROR. QUICK FIX AT JEEP DEALERSHIP REPLACING STABILIZER ACTS AS A BAND AID WITHOUT ANY ACTUAL SOLUTION TO THE ISSUE.
STEERING,SUSPENSION,WHEELSFebruary 27, 2019
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
STEERING,SUSPENSIONFebruary 27, 2019
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMFebruary 27, 2019
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
STEERINGFebruary 27, 2019
STEERING WHEEL HAS EXCESS PLAY, WANDERS AROUND THE HIGHWAY WENT AT HIGHWAY SPEEDS, ESPECIALLY IN TURNS.
UNKNOWN OR OTHERFebruary 26, 2019
I GO AND GET IN MY JEEP, IT'S RAINING A LITTLE TURN ON DEFROST AND THE WINDSHIELD CRACKS, JUST SITTING STILL, IT'S NOT SNOWING SLEETING OR FREEZING RAIN JUST RAINING
STEERINGFebruary 26, 2019
WHEN DRIVING THE STEERING HAS PLAY AND MUST CONSTANTLY CORRECT TO KEEP CAR GOING STRAIGHT. DRIFTS AND WANDERS, THIS IS NOT A FOLLOWING THE CROWN ISSUE. VERY NOTICEABLE AT LOCAL SPEEDS (20-40 MPH) AND DRIVING CONSTANTLY ON A STRAIGHT ROAD
VISIBILITY/WIPERFebruary 26, 2019
HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERINGFebruary 26, 2019
MY CAR IS SHAKING NON STOP AFTER I HIT A BUMP ON THE ROAD, IT CAN LAST UP TO 1 1/2MINUTE NON STOP. TOOK INTO THE DEALER AND WAS TOLD AFTER 1 WK THAT THERE WAS NOTHING WRONG WITH IT. I HAVE UNDER 5,000 MILES ON MY CAR.
STEERING,UNKNOWN OR OTHERFebruary 26, 2019
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
STEERING,SUSPENSIONFebruary 26, 2019
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
VISIBILITY/WIPERFebruary 25, 2019
WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.
STEERINGFebruary 23, 2019
LOOSE STEERING, CAUSES OVER CORRECTION AT HIGHWAY SPEEDS. SUSPECT THE LACK OF RIGIDITY IN THE RUBBER BUSHINGS TO BE TOO SOFT, CAUSING A HALF INCH DEAD SPOT IN THE STEERING BEFORE THE WHEELS ADJUST TO THE STEERING WHEEL INPUT.
STEERINGFebruary 23, 2019
JEEP WONDERS WHEN ON THE HIGHWAY. FEEL LIKE I NEED TO ALWAYS HANG ON WITH 2 HANDS
STEERINGFebruary 22, 2019
STEERING IS LOOSE AND VEHICLE WANDERS ALL OVER THE ROAD. CONSTANT CORRECTION OF THE WHEEL IS REQUIRED TO STAY IN LANE. MOST NOTICEABLE AT HIGHWAY SPEEDS BUT IS APPARENT AT ALL SPEEDS.
STEERINGFebruary 22, 2019
WHILE DRIVING AT 40 MPH THE STEERING LOCKED UP AND I COULD NOT TURN. APPLIED BRAKES AND ADDITIONAL PRESSURE TO STEERING WHEEL AND WAS ABLE TO STEER VEHICLE ENOUGH TO AVOID ANY COLLISION, CAME TO A STOP AND STEERING SEEMED TO RETURN TO NORMAL. THIS HAPPENED AT ABOUT 9500 MILES. THIS HAPPENED 1/19 WAS DRIVING AT 55 MPH, AND HIT A DIP IN THE ROAD. THE ENTIRE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY, WENT LEFT OF CENTER, APPLIED BRAKES AND SLOWED VEHICLE DOWN. REGAINED ENOUGH STEERING TO RETURN TO MY LANE AT ABOUT 10/15 MPH. ON COMING TRAFFIC SLOWED TO A STOPPED TO ASSIST IN AVOIDING AN ACCIDENT. THIS HAPPENED AT ABOUT 11000 MILES. THIS HAPPENED 2/21/19
STEERING,WHEELSFebruary 22, 2019
AT A SPEED OF APPROX. 75 MPH AFTER HITTING A NUMBER OF PUMPS/POTHOLES ON THE HIGHWAY THE STEERING WHEEL STARTED TO VIBRATE/SHAKE LIKE CRAZY - A TERRIFYING SITUATION IN RUSH HOUR ON A HIGHWAY. THE SHAKING STOPPED ONCE THE SPEED WAS UNDER 50 MPH.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)February 22, 2019
VEHICLE STEERING WHEEL COMPLETELY LOCKS UP WHILE DRIVING ON HIGHWAY NEARLY CAUSING AN ACCIDENT AS YOU ARE UNABLE TO CORRECT WHEEL FOR UP TO 10 SECONDS. WHILE TSB 08-092-18 WAS ISSUED 7 MONTHS AGO THIS PRESENTS A SIGNIFICANT POSSIBILITY FOR ACCIDENT AND INJURY AND SHOULD BE RECALLED FOR ANYONE AFFECTED.
STEERINGFebruary 22, 2019
AT SPEEDS OVER 70 MPH WHEN I HIT A BUMP OR SEAM IN THE ROAD THE STEERING WHELL VIBRATES VIOLENTLY AS IF SOMETHING HAS DISCONNECTED. AFTER ABOUT 10 SECONDS IT STOPS. THIS HAS HAPPENED 3 TIMES IN 2 WEEKS. VEHICLE ONLY HAS 4K MILES ON IT. ANY SPEED OVER 65 CAUSES A LOOSENESS IN THE WHEEL ON UNEVEN PAVEMENT EVEN WHEN NOT VIBRATING. AFTER INSPECTION DEALER CONTACTED CHRYSLER AND THEY ADVISED REPLACING STEERING DAMPER. DEALER ADVISED TO DRIVE WITH CAUTION TILL THE PART CAME IN BUT I ASKED FOR A LOANER AS IT OBVIOUSY UNSAFE TO DRIVE.
STEERINGFebruary 22, 2019
LOSE STEERING. CAN TURN THE STEERING WHEEL CONSIDERABLY WITHOUT TURNING THE WHEELS. THIS MAKES TRYING TO DRIVE STRAIGHT EXHAUSTING AND DANGEROUS. MEETING OR PASSING LARGE RIGS IS ESPECIALLY DANGEROUS.MY DEALERSHIP DENYS AN ISSUE.
SUSPENSIONFebruary 22, 2019
I HAVE ALREADY FILED ONE COMPLAINT ON THIS AND HEARD NOTHING. THIS IS THE SECOND TIME I HAVE HAD MY 2018 WRANGLER INTO THE SHOP FOR REPAIR FOR THE SAME ISSUE OF THE "DEATH WOBBLE" (WHEN HITTING A BUMP ON THE HIGHWAY IT GOES INTO A TERRIBLE WOBBLE YOU MUST SLOW WAY DOWN FOR). NO RECALL AND STILL HAVING PROBLEMS. THE LAST TIME IT WAS IN THE SHOP RECENTLY IT WAS IN THERE FOR 4 WEEKS. THIS IS RICICULOUS!
STEERINGFebruary 21, 2019
THE CAR TENDS TO WANDER AT HIGHWAY SPEED( 65MPH) . WHEN DRIVING AT HIGHWAY SPEED I AM CONSTANTLY ADJUSTING THE STEERING TO MAINTAIN LANE. MOST CARS DO THIS TO SOME DEGREE, BUT THIS VEHICLE DOES IT TO EXCESS. I CONSIDER THIS A SAFETY ISSUE.
STEERING,SUSPENSIONFebruary 21, 2019
LEASED THE JEEP WRANGLER JL IN OCTOBER 2019. WITHIN 3 WEEKS, THE "JEEP WOBBLE" OCCURRED ON THE HIGHWAY AT A SPEED OF 65 MPH. GOING OVER A BRIDGE, THE CAR HIT A CONNECTOR IN ROAD AND STARTED SHAKING VIOLENTLY. I WAS IN THE LEFT LANE AND HAD TO SLOW THE CAR DOWN IMMEDIATELY AS IT FELT OUT OF CONTROL, CAUSING CARS BEHIND ME TO BRAKE. I MOVED OVER A LANE AND THE CAR STOPPED SHAKING ONCE I SLOWED DOWN BELOW 50MPH. I BROUGHT THE CAR IN TO DEALERSHIP AND WAS TOLD IT'S NOT UNDER RECALL AND IT'S NOT A SAFETY ISSUE. I COMPLETELY DISAGREE THAT IT'S NOT A SAFETY ISSUE AS DODGING CARS ON THE HIGHWAY IN ORDER TO SLOW MY CAR DOWN WHILE IT SHAKES VIOLENTLY IS CLEARLY A SAFETY ISSUE FOR EVERYONE ON THE ROAD. THE DEALERSHIP INSTALLED A DAMPENER. I FINALLY GOT THE CAR BACK AFTER A WEEK AND WITHIN DAYS, THE SAME THING HAPPENED ON THE HIGHWAY. I BROUGHT THE CAR BACK IN TO THE DEALERSHIP WHERE I WAS TOLD THEY WERE CONTACTING CHRYSLER TO SEE IF THEY INSTALLED THE PART CORRECTLY. MY CAR WAS THERE FOR ANOTHER WEEK WHILE THEY WAITED FOR CHRYSLER TO RETURN THEIR PHONE CALL. THEY INSTALLED A STRONGER PART, I WAS TOLD AND THEN FINALLY HAD MY CAR BACK. WITHIN A COUPLE OF WEEKS, THE WOBBLE HAPPENED AGAIN. I DROPPED THE CAR BACK AT THE DEALERSHIP LAST WEEK ON 2/13 WHERE IT REMAINS. I HAVE NOT RECEIVED WORD ON WHAT IS BEING DONE AT THIS POINT. EXTREMELY FRUSTRATING AS WE ARE LEASING THIS CAR AND IT'S BEEN AT THE DEALERSHIP FOR ALMOST 4 WEEKS TOTAL, WHICH IS ONE MONTH PAYMENT WITHOUT ME EVEN DRIVING THE CAR. WE ARE LOOKING INTO LEMON LAW SINCE THIS PARTICULAR VEHICLE IS NOT PART OF ANY RECALL. AGAIN, THIS IS A MAJOR SAFETY CONCERN FOR THE DRIVER AND PASSENGERS IN THE CAR. I HAVE 2 KIDS THAT TRAVEL WITH ME IN THAT JEEP AND AM NEVER COMFORTABLE DRIVING ON THE HIGHWAY AS I NEVER KNOW WHEN THAT VIOLENT SHAKE WILL HAPPEN.
ELECTRICAL SYSTEMFebruary 21, 2019
VEHICLE WILL NOT START AFTER LIGHT TO MODERATE USE. AFTER USING THE VEHICLE FOR 20-30 MINUTES AND IT IS TURNED OFF, THE VEHICLE WILL NOT ALWAYS START BACK UP. IF THE TRANSMISSION TEMPERATURE INDICATOR DOES NOT SWITCH FROM 163 DEGREES TO ABOVE 200 DEGREES, THE VEHICLE WILL NOT IMMEDIATELY START BACK UP IF IT IS TURNED OFF. IT SEEMS THAT THE VEHICLE IS SENDING THE WRONG TEMPERATURE TO THE STARTER AND IT IS PREVENTING IT FROM READING THE CORRECT TEMPERATURE WHICH WOULD ALLOW PROPER STARTUP. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE AND I TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT BUT THEY SAID THEY WERE UNABLE TO HELP ME SINCE THE VEHICLE WOULD NOT REPLICATE THE PROBLEM. I SHOWED THEM VIDEO FOOTAGE OF THE VEHICLE NOT STARTING BUT THEY SAID THEY STILL COULD NOT HELP ME UNLESS THEY COULD REPRODUCE THE ISSUE. THIS HAS HAPPENED AT LEAST TEN TIMES NOW SINCE I PURCHASED THE VEHICLE. THERE IS A RECALL FOR THIS PROBLEM (U87) BUT FOR SOME REASON, MY VEHICLE'S VIN NUMBER IS NOT PART OF THE RECALL.
STEERING,SUSPENSIONFebruary 21, 2019
GOING APPROXIMATELY 70 MPH ON THE FREEWAY MY JEEP VERY SUDDENLY BEGAN TO SHAKE/VIBRATE VERY VIOLENTLY. EXTREMELY DIFFICULT TO MAINTAIN CONTROL. FELT LIKE THE CAR WAS GOING TO COME APART/TIRES WERE GOING TO FALL OFF. AFTER SLOWING DOWN TO MAYBE 30 MPH THE SHAKING RESOLVED. JEEP HAS APPROXIMATELY 5800 MILES ON IT.
STEERINGFebruary 21, 2019
THIS EVENING WHILE AT HIGHWAY SPEED (70MPH) I CROSSED O ER AN OVERPASS ON A SLIGHT TURN. JUST AFTER THE OVERPASS WAS A SLIGHT BUMP AND MY JL BEGAN SHAKING VIOLENTLY. I WAS CERTAIN THAT SOMETHING HAD BROKEN BASED UPON HOW VIOLENTLY IT AHOOK. I QUICKLY PULLED INTO THE EMERGENCY LANE AND SLOWED TO A STOP. I VISUALLY INSPECTED ALL TIRES AND SUSPENSION COMPONENTS AS BEST I COULD AND SAW NO OBVIOUS DAMAGE/ISSUE. I DECIDED TO ATTEMPT TO CONTINUE SLOWLY. I WAS ABLE TO MAKE IT TO MY DESTINATION AND BACK HOME WITHOUT FURTHER ISSUES BUT NEEDLESS TO SAY I AM VERY CONCERNED ABOUT THE SAFETY OF MY JL. I HAD A GREAT DEAL OF DIFFICULTY CONTROLLING THE VEHICLE DURING THIS EPISODE. I WILL BE CONTACTING MY JEEP DEALERSHIP FIRST THING IN THE MORNING. I LOVE MY JL BUT I AM VERY CONCERNED ABOUT ITS SAFETY.
STEERING,SUSPENSION,WHEELSFebruary 20, 2019
WHEN TRAVELING ABOVE 70MPH AND HITTING A ROUGH PLACE ON THE ROAD THE STEERING SHAKES VIOLENTLY INCLUDING THE DASH UNTIL YOU SLOW DOWN TO 40MPH. THIS HAS HAPPENED 6+ TIMES NOW WITH THE LOCAL DEAL SHIP NOT KNOWING HOW TO FIX. WE WERE ALMOST REAR ENDED BECAUSE OF THIS. AND THANK GOODNESS THEIR WASN'T AN ABANDONED VEHICLE ON THE SHOULDER. WE HAVE A VIDEO OF THIS HAPPENING
STEERINGFebruary 20, 2019
THE STEERING IS VERY LOOSE AND VEHICLE WANDERS ALL OVER. PROBLEM IS ESPECIALLY BAD AT HIGHWAY SPEEDS AND REQUIRES CONSTANT INPUT TO REMAIN STRAIGHT. STEERING WHEEL HAS ABOUT 2 INCHES OF DEAD SPACE SO CORRECTIONS ARE CUMBERSOME. STEERING WILL LOCK UP AT HIGHWAYS SPEEDS AND THEN SUDDENLY RELEASE. THIS HAS HAPPENED 5 TIMES AND CAUSED ME TO SKID 2X AND GO OFF HIGHWAY ONE.
STEERINGFebruary 19, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 45 MPH OVER A DIP IN THE ROAD, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE VEHICLE VEERED INTO A PASTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BENSON CHRYSLER PLYMOUTH AND DODGE INC (400 WEST WADE HAMPTON BOULEVARD, GREER, SC 29650, 864-877-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58020235. THE FAILURE MILEAGE WAS 6,458.
VISIBILITY/WIPERFebruary 19, 2019
DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.
STEERINGFebruary 18, 2019
WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.
ELECTRICAL SYSTEMFebruary 17, 2019
ALL AUDIO SOUNDS INCLUDING PHONE, NAVIGATION, RADIO PAUSE EVERY THREE SECONDS. ENGINE DEACTIVATION OCCURRED WHILE PULLING A TRAILER GOING 35 MPH ON A BUSY ROAD. IT RESTARTED ITSELF. BACK UP CAMERA SOMETIMES DOESN'T WORK.
STEERINGFebruary 16, 2019
AT ROUGHLY 45 MPH STEERING SEEMED TO 'LOCK'... IT TOOK EXTREME FORCE TO TURN ENOUGH TO MAKE A SLIGHT CORNER WHILE DRIVING. THE SLIGHT CORNER IS APPROXIMATELY A 20 DEGREE CURVE TO THE RIGHT THEN BACK TO THE LEFT. AFTER THIS INITIAL 'LOCK' THE STEERING FELT AS IF IT WANTED TO ONLY GO STRAIGHT. EVEN A LANE CHANGE WAS DIFFICULT. THE SAFETY PART OF IT IS THAT WHILE APPLYING ENOUGH FORCE TO TURN THE VEHICLE...WHEN IT 'UNLOCKED' I NEARLY TURNED INTO THE CAR IN THE LANE BESIDE ME!!
STEERINGFebruary 16, 2019
DEATH WOBBLE. I'VE BEEN EXPERIENCING DEATH WOBBLE - ESPECIALLY DRIVING OVER BRIDGE CONNECTIONS - GOING HIGHWAY SPEEDS. MINI DEATH WOBBLE ON BUMPY PAVED ROADS. MY 2018 JLU NOW HAS 25K - I'VE OWNED IT FOR 9 MONTHS. IT STARTED A MONTH OR SO AGO- DEALER REPLACED STEERING STABILIZER. STILL NOT FIXED. GOING BACK TO DEALER FOR THE 2ND TIME ON 2/19/19. THIS JEEP IS UNSAFE!! I ABSOLUTELY LOVE JEEPS & ALSO OWN ANOTHER OLDER YJ. THIS IS A SERIOUS PROBLEM & NEEDS TO BE ADDRESSED.
UNKNOWN OR OTHERFebruary 15, 2019
THREE TIMES WITHIN THE LAST 2 WEEKS, I HAVE BEEN ON THE EXPRESSWAY AND THE CAR STARTED SHAKING VIOLENTLY SIDE TO SIDE. EACH TIME I WAS BETWEEN 60 AND 75 MPH THE SHAKING STOPPED WHEN I GOT DOWN UNDER 45 MPH. IT FELT AS IF THE CAR WAS GOING TO SHAKE APART. I HAVE NOT MADE ANY CHANGES OR ALTERATIONS TO THE CAR SINCE I PURCHASED IT. I HAVE AN APPOINTMENT FOR IT TO BE LOOKED AT ON TUESDAY. IT IS A JL MODEL
UNKNOWN OR OTHERFebruary 13, 2019
IMPROPER WELDS LEADING TO TRACK BAR SEPARATION. OKAYED BY THE DEALERSHIP AND CHRYSLER (FCA).
STEERING,SUSPENSIONFebruary 13, 2019
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
SUSPENSIONFebruary 12, 2019
WHEN TRAVELING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH I HIT A BUMP CAUSING BOTH MY FRONT TIRES TO SHAKE UNCONTROLLABLY. I HAD TO SLOW DOWN BELOW 45MPH BEFORE THE SHAKING WOULD STOP. THIS HAPPENED AGAIN ON MY RETURN HOME DUE TO ANOTHER BUMP ON THE HIGHWAY. BOTH TIRES, FRONT END, AND STEERING WHEEL SHAKE UNCONTROLLABLY.
STEERINGFebruary 12, 2019
"DEATH WOBBLE" SECOND OCCURENCE...I WAS DRIVING ON THE FREEWAY I-10 AT APPROX 70MPH I RAN OVER A ROUGH PATCH IN THE PAVEMENT; SUDDENLY THE STEERING BEGAN VIOLENTLY WOBBLING, I LET OFF THE GAS, CHECKED TO SEE IT WAS CLEAR AND I CHANGED LANES AS I BEGAN TO SLOW DOWN TO ABOUT 40 MPH AS I ATTEMPTED TO REGAIN CONTROL OF THE STEERING. FINALLY THE WOBBLING STOPPED, AND I WAS ABLE TO CONTINUE MY DRIVING SPEED. THEN AFTER ABOUT 5 MIN HAD PASSED, AGAIN THE STEERING STARTED SHAKING VIOLENTLY AND IT WAS EVEN MORE DIFFICULT TO CONTROL. IT WAS VERY STIFF AND DIFFICULT TO STEER. IT WAS AT THAT POINT THAT MY HUSBAND WHO WAS WITH ME SAID THATS IT, WERE TAKING IT BACK TO THE DEALER, WHICH I DID, I TOOK IT BACK TO CRYSTAL CHRYSLER IN CATHEDRAL CITY WHERE WE PURCHASED IT ON 11-30-2018. THERE IS A CHRYSLER #U48 LISTED. THIS IS MY SECOND COMPLAINT IVE POSTED HERE ON THIS WEBSITE IN THE HOPES THAT SOMETHING CAN BE RESOLVED AS I AM NO LONGER GOING TO DRIVE MY BRAND NEW JEEP WRANGLER BECAUSE OF THE EXTREMELY UNSAFE "DEATH WOBBLE" THAT I HAVE EXPERIENCED EVEN AFTER TAKING IT INTO THE DEALERSHIP WHERE THEY KEPT IT FOR 10 DAYS, AND FIRST TOLD ME THEY COULD FIND NOTHING WRONG WITH IT, THEN THEY REPLACED THE STEERING BOX. I CAN NO LONGER DRIVE MY JEEP AND FEEL SAFE, I FEEL THAT AT ANYTIME THE STEERING COULD GO OUT AND IT WILL CAUSE A CRASH IN WHICH BOTH MYSELF AND SOMEONE ELSE CAN BE KILLED....!!!! NHTSA ID NUMBER 11171707
STEERINGFebruary 12, 2019
MODEL IS A 2018 JK SPORT (2-DOOR) WITH 3,400 MILES. UPON A RIGHT TURN INTO THE ENTRANCE DRIVE OF AN APARTMENT COMPLEX AND HITTING A SLIGHT BUMP AT THE CURB LINE, THE CAR IMMEDIATE LOSS STEERING CONTROL ALONG WITH THE TRACTION CONTROL LIGHT ILLUMINATING ON THE DASH AND FELT THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. STOPPED IMMEDIATELY, CHECK UNDERNEATH, SAW NO DAMAGE. CONTINUED SLOWLY INTO THE APARTMENT COMPLEX, THE STEERING WAS VERY LOOSE TAKING MANY TURNS OF THE STEERING WHEEL TO TURN THE FRONT WHEEL OF THE CAR. ANY TIME THE STEERING WHEEL WAS TURNED RIGHT OR LEFT, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE DASH ALONG WITH THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. WITH THE LOOSE STEERING AND THE TRACTION CONTROL LIGHT / ABS ACTIVATING WHEN TURNING THE STEERING WHEEL, NOTHING ELSE OUT OF THE ORDINARY DETECTED, DECIDED TO DRIVE SLOWLY TO THE JEEP DEALER. ON THE WAY TO THE DEALER, ON A STRAIGHT AWAY AT ABOUT 25 MPH GOT A VIOLENT SHAKING IN THE FRONT OF THE VEHICLE, COMMONLY KNOWN AS THE "DEATH WOBBLE". ARRIVE SAFELY TO THE DEALER KEEPING THE SPEED REAL SLOW AND THE STEERING TURNS TO A MINIMUM. INSPECTION BY THE DEALER REVELED THE FRONT TRACK BAR BRACKET HAD COMPLETELY DETACHED FROM THE FRAME ON THE WAY TO THE DEALER. AS SEEN IN THE UPLOADED PHOTO, IT IS QUITE OBVIOUS THAT THE BRACKET WAS IMPROPERLY WELDED TO THE FRAME. THIS IS EXACTLY THE SAME PROBLEM UNDER SAFETY RECALL UA5 / NHTSA 18V-675 FOR THE JL MODEL, BUT THIS JK MODEL OF THE SAME YEAR. *DT*JB
STEERING,ELECTRICAL SYSTEMFebruary 12, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
STEERING,SUSPENSIONFebruary 12, 2019
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
STEERING,SUSPENSIONFebruary 12, 2019
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
STEERINGFebruary 12, 2019
WHEN MY SON'S JEEP WRANGLER HITS A SMALL BUMP ON THE FREEWAY AT SPEEDS OVER 50 MILES AN HOUR, IT GOES INTO VIOLENT STEERING VIBRATION. THE FIRST OCCURRENCE WAS ON NOVEMBER 2ND, 2018 AND I TOOK IT TO THE DEALERSHIP FOR REPAIR. THE ISSUE HAPPENED AGAIN ON JANUARY 12TH, 2019, AND CHRYSLER REPAIRED IT FOR THE SECOND TIME. THE ISSUE RECURRED FOR THE THIRD TIME ON FEBRUARY 9TH, 2019 AND THIS TIME, THE VIBRATION WAS EVEN MORE VIOLENT THAN THE FIRST 2 INSTANCES. THE FIRST OCCURRENCE HAPPENED WHEN THE CAR HAD APPROXIMATELY 10,000 MILES ON IT. IT NOW HAS 12,000 MILES ON IT. AS I LOST CONFIDENCE IN CHRYSLER BEING ABLE TO PERMANENTLY REPAIR THE VEHICLE, I AM REQUESTING ARBITRATION FOR CHRYSLER TO TAKE THE CAR BACK AND RELIEVE ME OF THE LEASE AS I DON'T WANT TO ENDANGER MY SON'S LIFE, ESPECIALLY THAT IT TOOK HIM A FRIGHTENING 5 TO 6 SECONDS TO REGAIN CONTROL OVER THE VEHICLE DURING THE LAST INSTANCE. HE WAS DRIVING 65 MILES AN HOUR AND THE VEHICLE VEERED ACROSS 3 LANES. HAD THERE BEEN OTHER CARS, MY SON WOULD HAVE BEEN IN A LIFE THREATENING ACCIDENT.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)February 12, 2019
POWER STEERING STOPPED WORKING WHEN DRIVING ON HIGHWAY. ONLY CAN STEERING 10 DEGREES EITHER RIGHT OR LEFT. THANK GOD, I WAS ABLE TO PULL OVER. I RESTARTED AND STEERING CANE BACK.
STEERINGFebruary 11, 2019
MY 2018 JEEP WRANGLER HAS A STEERING ISSUE THAT CAUSES THE STEERING WHEEL TO SHAKE AND VIBRATE WHEN HITTING ROAD IMPERFECTIONS AT HIGHWAY SPEEDS. WAS PURCHASED NEW AND HAS BEEN BACK FOR REPAIRS THREE TIMES. THE STEERING DAMPENER WAS REPLACED AND THE PROBLEM STILL EXISTS. TASCA JEEP IN RI HAS HAD THE JEEP FOR A WEEK FOR THIS 3RD VISIT WITHOUT RESOLUTION. I KEEP GETTING TOLD THAT THE CHRYSLER ENGINEERS ARE NOT GETTING BACK TO THEM THRU THE " STAR" PROGRAM. WE BOUGHT THIS JEEP TO TOW BEHIND OUR RV AS WE ARE RETIRED AND HAVE NOT BEEN ABLE TO LEAVE FOR OUR RETIREMENT VENTURES AND DO NOT FEEL SAFE DRIVING OR TOWING THIS BRAND NEW JEEP.
STEERING,SERVICE BRAKESFebruary 11, 2019
ON COLD MORNINGS WHILE PARKED, THE BRAKE WILL NOT DEPRESS AND THE CAR WILL NOT START. AFTER MULTIPLE ATTEMPTS OR AFTER THE CAR WARMS UP, IT WILL START. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. ON CHRISTMAS MORNING AFTER FINALLY GETTING THE CAR TO START, THE STEERING WHEEL LOCKED UP WHILE I WAS DRIVING ON THE HIGHWAY (65 MPH) ON A STRAIGHTAWAY. IT HAPPENED TWICE THAT DAY. I WAS TOLD UNTIL THEY CAN DUPLICATE IT, THEY CANNOT FIX IT. I DO NOT FEEL SAFE IN THIS VEHICLE.
UNKNOWN OR OTHERFebruary 11, 2019
WINDSHIELD CRACKS WITHOUT ANY SEEN PROJECTILE HITTING IT
WHEELSFebruary 10, 2019
BF GOODRICH MUD TERRAIN T/A ON THE 2 DOOR JEEP WRANGLER WILLY PACKAGE IS STANDARD.. THIS TIRE IS A HAZARD FOR SUCH A LIGHT CAR IN WET CONDITIONS. MANY JEEP DRIVERS HAVE REPORTED SLIPPING ON THE ROAD EVEN AT LOW SPEEDS. ONE DRIVER WHO HAD THEM ON HIS TRUCK, SAID HIS TRUCK VERY SLIPPED ON WET ROADS LIKE HIS JEEP WRANGLER IS DOING NOW. I NOW HAVE TO DRIVE SO SLOW ON WET CURVES, WELL BELOW THE POSTED, AND MUCH SLOWER THAN ALL THE OTHER CARS. JEEP PUT A EXCELLENT OFF ROAD TIRE ON A CAR, TO BE DRIVEN ON ROADS. THE NORMAL TIRE, THE GOODYEAR WRANGLER, IS A EXCELLENT TIRE. I WAS NEVER ADVISED THAT WET ROADS WILL BE A HAZARD TO DRIVE ON. WHEN ACCELERATING ON THE ON RAMP TO I-10, MY JEEP LOST TRACTION WITH A SMALL AMOUNT OF ACCELERATION ON THE WET ROAD. EXITING THE I-35 ON WET ROADS, MY TIRES LOST TRACTION ON THE CURVE, RATED AT 35MPH, WHEN GOING UNDER 30. I ENDED UP IN THE GRASS. 30+ YEARS DRIVING. 10+ YEARS DRIVING JEEPS. NEVER AN ACCIDENT OR OFF THE ROAD. THESE TIRES ARE A HUGE SAFETY PROBLEM ON 2 DOOR WRANGLERS. JUST READ THE JEEP FORUMS AT ALL THE PROBLEMS.
STEERING,SUSPENSIONFebruary 10, 2019
I WAS DRIVING THE JEEP ON THE HIGHWAY GOING THE SPEED LIMIT OF 65 MPH AND WHEN CHANGING LANES AND HITTING A BUMPY PART OF THE HIGHWAY, THE JEEP BEGAN TO SHAKE VIGOROUSLY. I HAD TO SLOW DOWN TO 40 MPH AND PULL OFF THE SIDE OF THE HWY. AFTER THIS INCIDENT, ANYTIME DRIVING THE JEEP OVER 55 MPH AND HITTING A BUMP, THE JEEP WOULD SHAKE. I WOULD HAVE TO SLOW DOWN BELOW THE SPEED LIMIT FOR IT TO REGAIN CONTROL. THE JEEP WAS TAKEN INTO THE SERVICE DEPARTMENT AND THEY INSTALLED A NEW "STEERING STABILIZER". WHEN TRAVELING ON THE HIGHWAY AGAIN GOING 65 MPH, HITTING A POTHOLE, THE JEEP BEGAN TO SHAKE AGAIN. I WAS ABLE TO REGAIN CONTROL WHEN SLOWING DOWN UNDER THE SPEED LIMIT TO 50/55 MPH. THIS IS NOT ACCEPTABLE FOR A BRAND NEW CAR. I SHOULD BE ABLE TO GO THE SPEED LIMIT ON THE HIGHWAY, HIT A BUMP, AND NOT FEEL AS IF MY LIFE IS IN DANGER. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED INCLUDING MYSELF AND MY PASSENGERS.
STEERINGFebruary 10, 2019
STEERING HAS EXCESSIVE STEERING WHEEL PLAY AND OVERALL VAUGNESS 1-2 INCHES LEFT AND RIGHT OF CENTER. VEHICLE WANDERS DRIVING DOWN THE ROAD AT ALL SPEEDS AND REQUIRES CONSTANT DRIVER INPUT TO KEEP IN STRAIGHT LINE. THIS ISSUE HAS BEEN HERE SINCE PURCHASE. VEHICLE HAS 1683 MILES AS OF WRITING THIS.
STEERINGFebruary 10, 2019
I CURRENTLY OWN A 2018 JEEP WRANGLER UNLIMITED JL MODEL. MY COMPLAINT IS REGARDING WHAT IS KNOWN AS DEATH WOBBLE. I AM A FORMER ASE MECHANIC. I HAD 10,000 THOUSAND MILES ON MY 18 JL THAT IS COMPLETELY STOCK. I WAS TRAVELING WEST BOUND ON STATE ROUTE 33 AT APPROXIMATELY 65 MPH WHEN HIT A EXPANSION JOINT THAT CAUSE A RAPID AND RATHER VIOLENT SHAKING IN THE STEERING WHEEL THAT SEVERALLY DIMINISHED MY ABILITY TO NOT ONLY STEER MY VEHICLE BUT ALSO MY BRAKING ABILITY. YOU HAVE TO GET YOUR VEHICLE SLOWED DOWN TO UNDER 30 MPH OR COME ALMOST TO A COMPLETE STOP ON THE FREEWAY. THIS IS A SERIOUS SAFETY ISSUE WHEN YOU HAVE TO STOP IN THE MIDDLE OF THE FREEWAY. THE DEALERSHIP REPLACED THE STEERING STABILIZER PER FCA AS A SO CALLED FIX. BEING A ASE CERTIFIED MECHANIC FOR YEARS THIS HAS NEVER BEEN A FIX ONLY A COVER UP/ BAND-AID FIX TO COVER UP THE TRUE ISSUE. MY 2018 JEEP WRANGLER IS BACK AT THE DEALER AGAIN AFTER APPROXIMATELY 1000 MILES FOR THE SAME ISSUE. THAT'S EVEN AFTER FCA SO CALLED STEERING STABILIZER FIX. IF MY JEEP WAS LIFTED OR MODIFIED IN ANYWAY I CAN ACCEPT MY CHANGES COULD HAVE CAUSED THIS ISSUE. IT'S STOCK. THIS WILL MARK 6 WEEKS THE DEALER HAS HAD MY JEEP LOOKING TO TRY AND REPAIR THIS ISSUE. I CURRENTLY CAN NOT HAVE ANY FAITH IN MY JEEP TO TAKE IT ANYWHERE WITH OUT FEAR OF GETTING HIT OR HITTING SOMEONE ELSE DUE TO FCA NOT TAKING THIS ISSUE SERIOUSLY AND REPLACING STEERING COMPONENTS. FCA SAYS THIS ISSUE IS CAUSED MOSTLY BY MODIFIED OR ALTERED/ WORN FRONT ENDS. THE NEW 18 JL MODEL IS A COMPLETELY NEW FROM GROUND UP PER PRESIDENT OF FCA( MEANING THEY HAVE MODIFIED THE WHOLE STEERING/ SUSPENSION WITH THIS PROBLEM BUILT IN BY THEM). THEY NEED TO FIX THIS ASAP BEFORE DEATH WOBBLE LIVES UP TO ITS NAME! THIS HAS HAPPENED BEFORE THERE FIST ATTEMPT TO FIX IT ON NOVEMBER 15TH 2018 AND HAS HAPPENED AFTER FCA SAID FIX ON JANUARY 29TH 2019.
STEERING,SUSPENSION,WHEELSFebruary 9, 2019
THE FRONT WHEELS OF THE VEHICLE OFTEN SHAKE VIOLENTLY AT HIGHWAY SPEEDS WHEN THE VEHICLE HITS A SMALL BUMP IN THE ROAD. OFTEN THE TRIGGERING EVENT COULD ALSO BE UNEVEN OR PATCHED SECTIONS OF FREEWAY. THE FRONT END SHAKING IS SO VIOLENT, CONTROL OF THE VEHICLE IS DIFFICULT. THE VEHICLE MUST BE SLOWED IMMEDIATELY BELOW 50MPH TO STOP THE SHAKING. THIS WILL HAPPEN AT LEAST ONCE, EVERY TIME I DRIVE ON A FREEWAY.
STEERING,SUSPENSIONFebruary 9, 2019
AT SPEEDS OVER 45MPH, THAT IF YOU HIT A BUMP, EXPANSION JOINT, ANYTHING THAT WOULD CAUSE THE SUSPENSION TO LOAD AND UNLOAD, IT GOES INTO AN IMMEDIATE 'DEATH WOBBLE ' . YOU CANNOT CONTROL STEERING AND DIRECTION AT THIS POINT. IT VIBRATES AND SHAKES SO BAD THE SOFT TOP LATCHES CAN BECOME UNDONE. HAS BEEN SITTING IN A DEALERSHIP FOR 2 WEEKS WITH NO ANSWERS ON WHY. HAS 10,000 MILES ON IT BUT STARTED AT AROUND 9000 MILES. NOTHING AFTERMARKET ON IT AT ALL.
STEERING,SUSPENSION,WHEELSFebruary 9, 2019
AT HIGHWAY SPEED THE VEHICLE DEVELOPS A PRONOUNCED SHIMMY WHICH LASTS FOR SEVERAL SECONDS WHEN ENCOUNTERING A BUMP IN THE ROAD. IDENTICAL TO WHAT WAS COMMONLY CALLED THE "DEATH WOBBLE" ON MY 97 WRANGLER.
STEERING,SUSPENSIONFebruary 9, 2019
DEATH WOBBLE WHEN I HIT EXPANSION JOINTS ON A OVER PASS,BUMPS,PAT HOLES ETC..I BOUGHT MY JEEP A WEEK AGO AND ONLY 500 MILES ON NO MODIFICATION ALL STUCK FROM FACTORY
UNKNOWN OR OTHERFebruary 7, 2019
UPON HITTING A BUMP OF ROAD DEFECT AT HIGHWAY SPEEDS, THE VEHICLE WOBBLES UNCONTROLLABLY UNTIL SUCH TIME AS THE SPEED IS REDUCED, OFTEN TO UNSAFE LIMITS ON THE SAME HIGHWAY. THE ISSUE HAS OCCURRED ON VARIOUS OCCASIONS, TOO MANY TO LIST BELOW.
STEERINGFebruary 7, 2019
IN COLD WEATHER <40, WHEN AT HIGHWAY SPEEDS, ANY TIME I TRY TO CHANGE LANES TO THE LEFT, THE STEERING BINDS AND BARELY MOVES. A FEW TIMES IT HAS SUDDENLY 'LET GO', AND WITH THE FORCE I WAS HAVING TO USE TO CHANGE LANES, ALL OF A SUDDEN MAKES THE VEHICLE ALMOST LOSE CONTROL.
STEERINGFebruary 7, 2019
WHEN OUTSIDE AIR TEMPERATURE IS COLD, STEERING BECOMES DIFFICULT AT 50MPH PLUS. STEERING ALMOST LOCKS UP AND LETS YOU MOVE 15 TO 20 DEGREES FROM CENTER AND WILL NOT MOVE MORE UNLESS A LOT OF FORCE IS APPLIED TO OVERCOME, THUS WHEN THIS HAPPENS USUALLY YOU GO FLYING OFF TO THE SIDE OF THE ROAD. THERE IS A TSB FOR THIS, 08-092-18 - I HAD THIS APPLIED AND DID NOT HELP LOTS OF INFORMATION ON JL FORUMS; HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/PAGE-3
UNKNOWN OR OTHERFebruary 7, 2019
FRONT LEFT WHEEL SPEED SENSOR MALFUNCTION FOUND AT DEALER WHEN PLUGGED IN DIAGNOSTICS
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)February 6, 2019
JEEP WONDERS FROM LEFT TO RIGHT ABOVE 40 MILES, EXCESSIVE PLAY IN STEERING WHILE DRIVING IN CITY SPEEDS AND HIGHWAY ,BOUGHT IT BRAND NEW STARTED FROM DAY ONE HAVE BROUGHT IT TO DEALERS 4 TIMES , HAVE CALLED CHRYSLER FCA CUSTOMER CARE ONLY TO B TOLD THERE IS NO PROBLEM WITH JEEP AND IT IS DOING WHAT IT IS DESIGN TO DO ,?EALER WILL NOT LOOK AT PROBLEM ANYMORE AND TELLS ME TO CALL FCA !!!DEALER OPEN A CASE ON THE JEEP FCA CAME BACK AND SAID VEHICLE IS DOING WHAT IT IS DESIGN TO TO IT IS WITHIN SPECS, .NO COPYS WERE GIVEN TO ME !!!!ASE WAS CLOSED
STEERING,SUSPENSIONFebruary 6, 2019
EXPERIENCING THE DEATH WOBBLE WHILE DRIVING AT HIGH SPEEDS AND EVERY BUMP OR TRANSITION FROM HIGHWAY TO THE OVERPASS I GET THE WOBBLE IF I LET OFF THE GAS IT EVENS BACK OUT. I'VE ALSO BEEN EXPERIENCING SOME PLAY IN MY STEERING WHEEL SINCE I PICKED IT UP FROM THE REPAIR. I TOOK IT IN FOR REPAIR 12/12/18 (INVOICE 557959) AND THEY REPLACED THE STEERING DAMPER. HAD IT BACK LESS THAN A MONTH AND THE DEATH WOBBLE WAS BACK. DROPPED IT OFF 2 DAYS AGO JUST GOT A CALL AND THE STEERING DAMPER IS BAD AGAIN AND BOTH TIE RODS ARE BAD. IT'S LESS THAN A YEAR OLD. I CALLED BACK TO HAVE THEM CHECK THE TRACK BAR WELD JUST IN CASE SINCE SOME HAVE A RECALL ON THEM.
STEERINGFebruary 5, 2019
STEERING FEELS LOOSE AND WANDERS AT HIGHWAY SPEEDS. HAD TWO ALIGNMENTS PERFORMED BUT DID NOT FIX THE PROBLEM. ALSO WHEN HITTING A POTHOLE OR EXPANSION JOINT AT HIGHWAY SPEEDS,THE STEERING WHEEL SHAKES VIOLENTLY AND THE CAR STARTS TO WOBBLE OUT OF CONTROL. THE ONLY WAY TO GET CONTROL OF THE CAR IS TO BRAKE AND SLOW DOWN.
STEERINGFebruary 5, 2019
WHILE VEHICLE IS IN MOTION, STEERING WHEEL WILL BEGIN TO "VIBRATE" AND ALMOST WOBBLE OUT OF CONTROL, YOU HAVE TO ALMOST BRING THE CAR DOWN TO SPEED AND BACK IN CONTROL.
STEERINGFebruary 5, 2019
WHEN DRIVING AT HIGHWAY SPEEDS MY STEERING HAS LOCKED UP OR BECOME DIFFICULT TO TURN. IT BECOMES VERY STIFF AND VERY DIFFICULT TO CONTROL. THE LAST TIME IT LOCKED UP IT "BROKE LOOSE" WHILE TRYING TO FORCE IT TO MAINTAIN THE LANE AND I ALMOST OVER CORRECTED INTO THE TURN AT 60MPH.
STEERING,STRUCTUREFebruary 4, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. SHORTLY AFTER OWNING THE VEHICLE, IT EXPERIENCED THE "DEATH WOBBLE". HEMET CHRYSLER DODGE JEEP RAM (240 CARRIAGE CIR, HEMET, CA 92545, (951) 225-4217)INDICATED THAT THIS WAS A NORMAL CONDITION AND TEST DROVE THE VEHICLE MORE THAN ONCE. THE VEHICLE WAS SUPPOSED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V675000 (STRUCTURE), BUT THE DEALER COULD NOT LOCATE A FAILURE AND DECLINED THE REPAIR. THE CONTACT LATER RECEIVED ANOTHER NOTICE FOR THE SAME RECALL CAMPAIGN. THE DEALER INDICATED THAT THEY WERE WAITING FOR THE MANUFACTURER'S GUIDELINES TO SERVICE THE VEHICLE. THE CONTACT HAD BEEN WAITING FOR THE REPAIR FOR WEEKS. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
STEERING,SUSPENSIONFebruary 4, 2019
AT FREEWAY SPEEDS WHEN TRAVERSING BUMPS OR EXPANSION JOINTS, VIOLENT FRONT END SHAKING OCCURS UNTIL VEHILCLE SPEED IS REDUCED BELOW 45 MPH. STARTED OCCURING AFTER VEHILCLE WAS PAST 10,000 MILES.
STEERING,SUSPENSION,WHEELSFebruary 4, 2019
EXCESSIVE / SEVERE FRONT WHEEL SHAKE WHEN HITTING BUMPS, POT HOLES, ETC. FRONT WHEELS, ALONG WITH THE STEERING WHEEL WILL SHAKE SEVERELY WHEN HITTING BUMPS AT HIGHWAY SPEEDS. VEHICLE CONTROL IS GREATLY IMPACTED. FRONT WHEELS AND STEERING WHEEL WILL NOT STOP SHAKING UNTIL VEHICLE IS NEARLY BROUGHT TO A COMPLETE STOP. ABILITY TO KEEP CONTROL OF THE VEHICLE AND STAY WITHIN YOUR LANE REQUIRES EXTREME/EXTENDED BRAKING AT HIGHWAY SPEEDS. VEHICLE HAS BEEN SERVICE BY AN AUTHORIZED JEEP SERVICE DEPARTMENT. JEEP RECOMMENDED PART(S) WERE REPLACED BUT THE PROBLEM STILL EXISTS.
UNKNOWN OR OTHERFebruary 2, 2019
THIS NEW VEHICLE WAS SOLD TO ME WITH OPEN RECALL ON TRACK BAR FRAME WELDS THAT THEY NEVER TOLD US ABOUT THE DEALER HAD ME DRIVE IT BACK TO THEM WHICH WAS S 3 HOUR DRIVE WHICH I DID BUT I'M VERY UPSET WHEN I FOUND OUT THAT THEY COULD BE FINED AND THE DEALER PUT MY WHOLE FAMILY AT POSSIBLE RISK TWICE HOME AND BACK BECAUSE OF THERE MISTAKE I DO BELIEVE THAT THERE HOLDING DOCUMENTS FROM BEING FINALIZED WITH THIS CAR BUT AM NOT SURE
STEERING,ELECTRONIC STABILITY CONTROL (ESC)February 2, 2019
I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!
POWER TRAINFebruary 1, 2019
START ENGINE, PLACE FOOT ON BRAKE PEDAL, PUT VEHICLE IN REVERSE. BEFORE EVEN LETTING FOOT COMPLETELY OFF OF BRAKE PEDAL ENGINE BEGINS TO STUTTER AND COMPLETELY STALLS OUT. HAVE TO PUT VEHICLE BACK IN PARK AND START VEHICLE BACK UP AND START PROCESS ALL OVER AGAIN HOPING THAT VEHICLES ENGINE DOES NOT CONTINUE TO STALL. STARTED HAPPENING APPROXIMATELY 3-MONTHS AGO. TOOK VEHICLE TO ROUEN CHRYSLER/DODGE/JEEP/RAM IN WOODVILLE, OHIO. THEY KEPT OVERNIGHT TO TRY TO REPLICATE ISSUE BUT STATED THAT THEY WERE NOT ABLE TO DUPLICATE. THEY DID END UP UPGRADING SOFTWARE ON A CONTROL MODULE IN HOPES THAT IT WOULD SOLVE THIS ISSUE. IT DID NOT. THEY DID STATE THAT SINCE THE ISSUE HAD BEEN DOCUMENTED ON THEIR END THAT IF A RECALL OR SAFETY ISSUE WAS RELEASED BY CHRYSLER THAT WHATEVER THE PROBLEM WAS WOULD BE FIXED AT NO CHARGE - EVEN IF VEHICLE WAS BEYOND THE MANUFACTURER WARRANTY. MY CONCERN IS THAT THIS ISSUE IS OCCURRING MORE OFTEN THAN NOT AND IS BECOMING A SERIOUS SAFETY CONCERN FOR MY FAMILY. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE A SERIOUS ACCIDENT OR INJURY OCCURS. I AM KINDLY REQUESTING THAT THE MANUFACTURER TAKE A SERIOUS LOOK AT THIS ISSUE AND CORRECT AS THEY SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE SEVERAL VIDEOS TAKEN WHERE THIS ISSUE HAS OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THANK YOU.
STEERINGJanuary 29, 2019
WE ARE EXPERIENCING WHAT OTHERS HAVE REFERENCED AS THE DEATH VIBRATION. WHEN ON THE HIGHWAY GOING OVER 55MPH AND THE JEEP GOES OVER A BUMP THE STEERING WHEEL BEGINS TO SHAKE AND VIBRATE AND DOES THIS UNTIL YOU SLOW DOWN TO BELOW 30MPH WHICH IS VERY SCARY AND UNSAFE ON THE HIGHWAY. THE DAMPER HAS BEEN REPLACED 3 TIMES BUT ITS STILL DOING THE SAME THING. I HAVE VIDEO FROM MY JEEP BUT THERE ARE HUNDREDS OF VIDEOS ON THE INTERNET OF OTHER KEEPS THAT HAVE THE SAME ISSUE.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)January 29, 2019
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
STEERINGJanuary 29, 2019
AFTER SITTING OUTSIDE OVERNIGHT WITH AMBIENT TEMPERATURES UNDER 30 DEGREES. I WAS DRIVING THE JEEP ON THE HIGHWAY AND FOUND THAT ONCE I GOT ABOVE ABOUT 55 MPH THE STEERING WOULD LOCK UP. IF I JERKED IT, IT WOULD BIND AND THEN BREAK. THEN ONCE BACK AT CENTER IT WOULD START ALL OVER AGAIN.
STEERINGJanuary 28, 2019
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65-70 MPH I HIT A BUMP ON THE ROAD AND THE STEERING WHEEL BEGAN TO VIOLENTLY WOBBLE AND IT TOOK A MIN TO STOP, THE SECOND TIME MY HUSBAND AND I WERE AGAIN DRIVING ON THE FREEWAY BETWEEN 70-75 MPH AND AGAIN FOR NO APPARENT REASON THE STEERING WHEEL STARTED TO VIOLENTLY WOBBLE AND WAS HARD TO REGAIN CONTROL OF IT I FEARED I WOULD CAUSE A COLLISION ON THE FREEWAY, I HAD TO SLOW DOWN AND TRY TO GET THE STEERING UNDER CONTROL. BECAUSE MY HUSBAND HAD TO GO OUT OF TOWN, THE JEEP WAS PARKED BECAUSE OF UNSAFE VIOLENT WOBBLING OF THE STEERING WHEEL UNTIL WE WERE ABLE TO TAKE IT TO CRYSTAL CHRYSLER DEALERSHIP WHERE WE PURCHASED IT ON NOVEMBER 30, 2018. THE DEALERSHIP HAS HAD THE JEEP FOR A WEEK AND IS STILL UNABLE TO DIAGNOSE THE PROBLEM. AT THIS POINT WE ARE DEATHLY AFRAID TO DRIVE IT AS WE HAVE NO FAITH IN THE VEHICLE'S SAFETY FOR MYSELF OR FOR OTHERS ON THE ROAD IN THE EVENT THAT I CANT CONTROL THE VIOLENT SHAKING OF THE STEERING WHEEL.
STEERINGJanuary 28, 2019
WITHIN THE FIRST WEEK OF RECEIVING VEHICLE, I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL WHILE TRAVELING 60 MPH ON THE HIGHWAY, THAT ALMOST CAUSED ME TO RUN INTO THE VEHICLE NEXT TO ME. THIS OCCURRED SEVERAL TIMES THAT DAY. AFTER SEVERAL OCCURRENCES, I REALIZED IT SEEMED TO OCCUR WHEN HITTING A BUMP. CALLED SERVICE DEPARTMENT WHO REASSURED ME THIS WAS NOT A SAFETY ISSUE (???) AND THAT THEY WOULD REPLACE THE RECALLED TRACK BAR. SEVERAL WEEKS LATER, SAID TRACK BAR WAS REPLACED (THEY ARE ON BACKORDER). THE VEHICLE CONTINUES TO DEMONSTRATE THIS VIOLENT LOSS OF STEERING CONTROL AND AT MOST RECENT INSPECTION (AFTER BEING TOLD IT CAN'T STILL BE HAPPENING), I WAS TOLD THEY FOUND "SOME PLAY" IN THE DRAG LINK JOINT AT PITMAN ARM AND PART HAS BEEN ORDERED. THIS WEEKEND, THE VIOLENT SHAKING OCCURRED AND WOULD NOT STOP FOR WELL OVER 30 SECONDS, EVEN WHEN I TOOK MY FOOT OFF ACCELERATOR AND THEN HIT THE BRAKE (ON THE HIGHEAY, NEXT TO A SEMI). I JUST TOOK POSSESSION OF THIS VEHICLE ON NOVEMBER 29 AND IT ONLY HAD 5000 MILES (DEMO SOLD AS NEW). SOMETHING NEEDS TO BE DONE ABOUT THIS. IT'S HAPPENING IN BRAND NEW, UNMODIFIED VEHICLES.
STEERING,SUSPENSIONJanuary 27, 2019
I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.
STEERINGJanuary 27, 2019
'DEATH WOBBLE' WHEN TRAVELING ON PA/OH TURNPIKE TRAVELING 70MPH I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL. THIS SHAKING WAS UNCONTROLLABLE AND REQUIRED ME TO PULL OVER ON MULTIPLE OCCASIONS AND SLOW DOWN BELOW 50MPH FOR THE SHAKING TO STOP.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)January 27, 2019
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
STEERINGJanuary 26, 2019
MY 2018 JEEP JL HAS WHAT'S CALLED THE 'DEATH WOBBLE'. AT HIGHWAY SPEEDS, WHEN GOING OVER A SPONTANEOUS ROUGH ROADWAY, THE FRONT END STARTS TO WOBBLE SIDE TO SIDE UNCONTROLLABLY. ONLY HARD BREAKING BRINGS IT UNDER CONTROL. THIS IS TRAVELING AT APPROX. 70MPH. THIS JEEP HAD LESS THAN 500 MILES ON IT WHEN IT HAPPENED THE FIRST TIME.
STEERING,SUSPENSIONJanuary 26, 2019
JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)January 26, 2019
A SMALL BUMP CAUSES THE STEERING WHEEL AND FRONT END OF THE CAR TO VIOLENTLY SHAKE. IT HAPPENS AT VARYING SPEEDS, TAKING YOUR FOOT OFF THE ACCELERATOR OR TRYING TO BREAK DOES NOT GET IT TO STOP, YOU RIDE IT OUT.THE WHEELS ARE SHAKING ALONG WITH THE STEERING WHEEL. IN ADDITION, THE CLOCK DOESN'T KEEP TIME AND RADIO INTERMITTENTLY DROPS STATIONS, SCANS THROUGH ALL OF THE STATIONS OR PICKS UP STATIC. I HAVE A VIDEO OF NOT BEING ABLE TO CONTROL THE RADIO(ON OR OFF), UNABLE TO CHANGE THE VOLUME OR SHUT THE RADIO OFF. I WAS NOT ABLE TO USE TOUCH SCREEN OR THE CONTROLS ON THE STEERING WHEEL IN ORDER TO OPERATE THE RADIO. IT HAS BEEN BROUGHT IN FOR SERVICE ON FOR THE SHAKING 3 TIMES NOW, GOING ON 4. JEEP SAYS IT'S FIXED THE PROBLEM BY REPLACING THE STEERING STABILIZER/DAMPENER. JEEP KNOWS IT IS HAPPENING AND MENTIONED GETTING "JEEP ENGINEERING" INVOLVED AND HAVE BLACKED OUT INFORMATION ON PAPERWORK WE RECEIVED AFTER REPAIRS, CONCERNED WE WOULD SEE THE "CONTACT/ EMAIL ADDRESS". THE FIRST SERVICE VISIT THEY COULD NOT GET THE SHAKING TO HAPPEN AND "RESET THE STEERING TO FACTORY SETTINGS", "THAT IT WAS A LITTLE OFF." THE SECOND SERVICE APPOINTMENT THE SERVICE DEPARTMENT "COULDN'T GET IT TO HAPPEN". THEY HAD THE SALESPERSON I PURCHASED THE VEHICLE FROM TAKE THE CAR FOR A RIDE AND COMPARE IT TO HOW HIS JL DROVE. THEY ASKED IF A WORKER "COULD TAKE THE CAR HOME AND DRIVE IT A FEW DAYS". I AGREED.IT HAPPENED TO THE WORKER AND THEY REPLACED THE STEERING STABILIZER/DAMPENER THE FIRST TIME(ON THAT SECOND VISIT). THE THIRD SERVICE APPOINTMENT, THEY SAID THE "STEERING STABILIZER/DAMPENER WAS REPLACED WITH A FAULTY STABILIZER""THAT THERE WERE STILL FAULTY NEW ONES, THEY WERE GOING TO REPLACE IT. THE FOLLOWING DAY, ITS VIOLENTLY SHAKING. IT HAPPENS IN MOTION, HAVEN'T NOTICED IT WITH TURNING. I HAVE VIDEOS OF THE SHAKING HAPPENING TO THE STEERING AND THE ISSUES WITH THE RADIO.
STEERING,SUSPENSIONJanuary 26, 2019
VEHICLE GETS UNCONTROLLED SHAKING AT HIGH SPEEDS (60-70 MPH ) WHEN HITTING A BUMP MUST SLOW DOWN TO FIX
STEERINGJanuary 25, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED DURING COLD WEATHER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RON LEWIS CHRYSLER DODGE JEEP RAM PLEASANT HILLS (600 CLAIRTON BLVD, PITTSBURGH, PA 15236, (412) 655-7500) PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS CURRENTLY AT A LOCAL BODY SHOP FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED FOR THE STEERING WHEEL FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.
STEERING,UNKNOWN OR OTHERJanuary 24, 2019
JEEP WAS RECALLED IN OCTOBER OVER A TRACK BAR WELD ISSUE WHERE SOME VEHICLES WE IMPROPERLY WELDED. MINE HAD TO GO TO THE DEALER 3X AS THE DEALER WAS UNSURE WHAT TO DO. WAS TOLD IT WAS FINE. JUST RECEIVED ANOTHER RECALL THAT THE RECALL MAY NOT HAVE BEEN DONE PROPERLY AND WILL NEED TO BE REINSPECTED. I HAVE 0 FAITH IN THE SAFETY OF THIS JEEP.
STEERINGJanuary 23, 2019
I HAVE HAVE THE STEERING VIOLENTLY OSCILLATE / WOBBLE DOZENS OF TIMES SINCE EARLY DECEMBER 2018. THIS ALWAYS HAPPENS ON THE HIGHWAY ABOVE 50MPH AFTER GOING OVER A BUMP OR IMPERFECTION ON THE PAVEMENT. EVERY TIME THIS HAS HAPPENED, I HAVE TAKEN THE VEHICLE TO THE JEEP DEALER TO BE INSPECTED. ON DECEMBER 17TH 2018 BRANHAVEN JEEP REPLACED THE STEERING DAMPER. IT SEEM TO WORK FOR A WHILE AND IT CAME BACK IN JANUARY. I TOOK THE VEHICLE BACK TO BRANHAVEN JEEP AND THEY SAID THAT THEY HAD REPLACED THE STEERING DAMPER AGAIN WITH UN UPGRADE PART FROM JEEP. I DROVE THE VEHICLE FOR ABOUT 200 MILES OVER THE WEEKEND AND ON THE RETURN TRIP, THE ISSUE WAS BACK AND THIS TIME IT WAS WORSE THAN EVER. THIS IS NOW THE THIRD TIME THE VEHICLE IS IN THE SHOP TO DEAL WITH THE SAME STEERING WOBBLE COMPLAINT. I FEEL THE VEHICLE IS UNSAFE TO DRIVE AND MY GIRLFRIEND REFUSES TO DRIVE IT ANYMORE. THE LAST TIME I DROVE THE VEHICLE WAS JANUARY 21 2018 0N THE DAY I HAD THE WORST STEERING WOBBLE OR OSCILLATION I HAVE EVER EXPERIENCED. I DO NOT BELIVE JEEP / FCA HAS A SOLUTION AND WOBBLE EVENTS ARE NOT DUE TO WORN PARTS AS THIS IS A NEW VEHICLE THAT JUST CROSSED OVER 5000 MILES. MY JEEP IS TOTALLY STOCK AND HAS HAD NO MODIFICATIONS OF ANY KIND!
STEERINGJanuary 23, 2019
WHEN DRIVING ON ANY TYPE OF ROAD, THE JEEP WANDERS ALL OVER THE LANE AND TAKES CONSTANT STEERING WHEEL INPUT TO MAINTAIN THE VEHICLE IN ITS LANE. THE FASTER THE SPEED ABOVE 30, THE WORSE THE CONDITION IS. THERE SEEMS TO BE A LOT OF PLAY IN THE STEERING WHEEL AT NORMAL SPEEDS ALMOST LIKE IT IS NOT CONNECTED. IT IS VERY TIRING TO DRIVE ON THE EXPRESSWAY BECAUSE IT NEEDS CONSTANT COURSE CORRECTION. SEVERAL TIMES IT HAS WANDERED OFF OF A ROAD SHOULDER ON ITS OWN. WE HAVE HAD OVER 17 VEHICLES OVER THE YEARS AND THIS IS THE ONLY ONE THAT BEHAVES THIS WAY. AT TIMES IT FEELS VERY, VERY UNSAFE, SCARY AND TIRING TO DRIVE. JUST FEELS LIKE SOMETHING IS EXTREMELY WRONG WITH THE STEERING AND IT IS NOT TRUSTWORTHY AND MAY CAUSE AN ACCIDENT.
STEERINGJanuary 23, 2019
THE JEEP WRANGLER HAS ON MULTIPLE OCCASIONS HAD A "DEATH WOBBLE." THE VEHICLE'S STEERING SYSTEM STARTS TO SHAKE VIOLENTLY AT HIGHER SPEEDS. THIS IS A BRAND NEW VEHICLE WITH NO MODIFICATIONS AND HAS ALREADY BEEN TAKEN TO THE DEALERSHIP TO ADDRESS. THEY UNFORTUNATELY HAVE NOT BEEN ABLE TO CORRECT IT. THIS IS A DANGEROUS OCCURRENCE AND A RECALL SHOULD BE ISSUED SOON SO THE VIOLENT SHAKING AT HIGH SPEEDS IS FRIGHTENING.
SUSPENSIONJanuary 23, 2019
MY JEEP WRANGLER JL SHAKES VIOLENTLY AT HIGHWAY SPEED WHEN A SMALL POTHOLE IS STRUCK OR THE ROAD IS UNEVEN. THE STEERING WHEEL VIBRATES AND IT SEEMS AS THOUGH A CRASH IS IMMINENT. SLOWING DOWN DIDNT SEEM TO STOP IT-SMOOTH ROAD DID. BUT ON ONE OCCASSION, THE SHAKING LASTED MORE THAN A MILE. IT SEEMS TO BE GETTING WORSE. DEATH WOBBLE SEEMS TO BE WHAT FITS WHEN RESEARCHING ON THE INTERNET. THIS VEHICLE IS NEW AND WAS PURCHASED AT THE END OF OCTOBER 2018.
STEERINGJanuary 23, 2019
WHEN ON ANY HIGHWAY AND REACH SPEED OF APPROXIMATELY 65 MPH AND HIT A HOLE/BUMP THE WHEEL STARTS TO SHAKE.
STEERING,SUSPENSION,WHEELSJanuary 22, 2019
JEEP STEERING WHEEL AND FRONT END BEGIN SHAKING VIOLENTLY WHEN A SMALL BUMP IS STRUCK AT HIGHER SPEEDS. THIS FORCES THE DRIVER TO SLOW TO UNSAFE SPEEDS ON THE FREEWAY POTENTIALLY CREATING ACCIDENTS.. JEEP CURRENTLY WILL NOT CORRECT THE PROBLEM, BUT ONLY ALLOWS THE DEALERSHIP TO REPLACE THE STEERING DAMPER, WHICH FAILS WITHIN THE SAME WEEK.
EXTERIOR LIGHTINGJanuary 22, 2019
YESTERDAY, I DROVE A RENTED 2018 JEEP WRANGLER UNLIMITED TO THE SALT LAKE CITY, UTAH AIRPORT DURING A MODERATE SNOWFALL PRIOR TO SUNRISE. WHILE ON THAT APPROXIMATELY 40 MILE TRIP, I HAD MY HEADLIGHTS "ON" TO ILLUMINATE THE ROADWAY AS IT WAS STILL DARK AND THERE WAS MINIMAL ROADWAY LIGHTING. WHILE DRIVING I FOUND IT INCREASING DIFFICULT TO SEE THE ROAD SURFACE AND ESPECIALLY SEE THE LINES ON THE ROAD. I HAD MY FAMILY IN THE CAR AND THE SITUATION BECAME QUITE DANGEROUS WITH A SUDDENNESS THAT I WAS UNPREPARED FOR. ONCE I WAS ABLE TO STOP SAFELY I DISCOVERED THAT THE JEEP HEADLIGHTS WERE FULLY COVERED BY SNOW AND NOT ALLOWING LIGHT TO PASS THROUGH TO THE ROAD SURFACE. I WIPED THE SNOW AWAY AND GOT BACK ON THE ROAD--WITHIN 10 MINUTES OR SO THE HEADLIGHTS WERE AGAIN COVERED BY SNOW WHICH ACCUMULATED ON THE SURFACE ON THE LENS. THIS CREATED ANOTHER DANGEROUS SITUATION. APPARENTLY THE LED LIGHTS ARE NOT WARM ENOUGH TO MELT THE ACCUMULATING SNOW AND THE SURROUNDING BEZEL AREA RETAINS SNOW AS WELL. WHILE I AM NOT AN AUTOMOTIVE ENGINEER, I THINK THERE'S A DESIGN FLAW WITH THE COMBINATION OF THE GEOMETRY OF THE JEEP HEADLIGHTS AND COOLER LED LIGHTING. IMPORTANTLY, THIS ACCUMULATION HAPPENED A SECOND TIME AFTER THE CAR WAS FULLY WARMED UP. I HAVE DRIVEN MANY CARS OVER THE YEARS IN POOR CONDITIONS AND NEVER EXPERIENCED THIS PHENOMENON BEFORE. I PERSONALLY FEEL THAT THIS CREATED A LOT OF RISK AND DANGER FOR ME AND MY FAMILY WHILE DRIVING THE JEEP WRANGLER. I FEEL VERY FORTUNATE THAT WE DID NOT HAVE AN ACCIDENT AND EXPERIENCE A MORE SERIOUS OUTCOME. I ENCLOSE A PICTURE OF THE HEADLIGHTS WHICH WAS TAKEN AFTER THEY HAD BEEN CLEARED ONCE ALREADY AND THEN RE-ACCUMULATED SNOW THEREAFTER.
STEERINGJanuary 22, 2019
THE STEERING IS VERY LOOSE ESPECIALLY AT HIGHWAY SPEEDS. I CONSTANTLY NEED TO CORRECT MY STEERING TO STAY IN MY LANE. I CAN MOVE MY STEERING WHEEL ABOUT 2" EITHER LEFT OR RIGHT WITHOUT ANY RESPONSE. I HAVE DEFLATED MY TIRES TO 34PSI AND I HAVE REPLACED THE STEERING STABILIZER WITH AN AFTER MARKET ONE TRYING TO RESOLVE THIS ISSUE. I HAVE 6K MILES ON IT AND IT HAS DONE THIS FROM DAY 1. I MENTIONED THIS TO MY DEALER AND THEY SAID "ITS A JEEP THING, THAT'S THE WAY THEY DRIVE". WELL I HAVE OWNED 2 OTHER JEEPS BEFORE AND THEY DID NOT HANDLE LIKE THIS. THIS MAKES IT VERY FATIGUING TO DRIVE FOR LONG DISTANCES.
STEERING,SUSPENSION,UNKNOWN OR OTHERJanuary 22, 2019
WHEN DRIVING AT 60 MPH ON HIGHWAY, AND CROSSING OVER A BRIDGE, THE FRONT OF THE JEEP, AND STEERING WHEEL STARTED SHAKING VERY BADLY. IT SEEMED LIKE THE FRONT END WAS GOING TO FALL APART. I HAD TO SLOW DOWN TO ABOUT 35 MPH FOR IT TO STOP. THE ROADS WERE CLEAR, BUT IT WAS BELOW FREEZING OUT.
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)January 21, 2019
BOUGHT MY JEEP 2018 WRANGLER BRAND NEW, HAD ISSUED WITH THE STEERING BECOME VERY HARD TO TURN WAS BARELY TURNING ON A CORNER STREET. LITERALLY IMPOSSIBLE TO MAKE A RIGHT TURN,ALL OF A SUDDEN IT JUST BECAME EASY TO TURN AS IF NOTHING WAS WRONG. ALSO A SERVICE SHIFTER LIGHT AND THE STABILITY CONTROLL LIGHT COMES ON EVERY NOW AND THEN, NOW THE ISSUE IS THE SCREEN IS DISPLAYING AN ANTI THEFT SCREEN ASKING FOR A THEFT CODE AND JEEP WILL NOT TURN ON.
STEERINGJanuary 21, 2019
IT HAS HAPPENED A FEW TIMES DURING VERY COLD TEMPERATURES AND HIGH SPEEDS WHERE THE STEERING WHEEL LOCKS AND ITS VERY HARD SWITCHING LANES. I DO NOT FEEL IT IN CITY DRIVING. I HAVE DRIVEN IT ON THE HIGHWAY WHEN THIS HAS HAPPENED AND THE PROBLEMS PERSISTS FOR ABOUT THE FIRST 30 MINUTES OF THE DRIVE. AFTER 30 MINUTES OF DRIVING IT GOES BACK TO NORMAL. I HAS NOT HAPPENED IN TEMPERATURES OVER 35 DEGREES
STEERINGJanuary 21, 2019
DRIVING DOWN THE HIGHWAY THIS MORNING TO WORK, ENTERING A CURVE ON THE HIGHWAY I NEARLY LOST ALL ABILITY TO STEER MY JEEP AT 60MPH. I HAD TO TUG ON THE WHEEL WITH BOTH HANDS TO KEEP IT ON THE HIGHWAY. THE STEERING CAME BACK AFTER ABOUT 30 SECONDS ALMOST RESULTING IN AN OVER CORRECTION. THEN ABOUT 10 MINUTES LATER IT HAPPENED AGAIN THIS TIME I WAS ON A MUCH STRAIGHTER PIECE OF ROAD THANKFULLY. THE REST OF MY 30 MIN DRIVE TO WORK WAS UNEVENTFUL. I'VE CALLED TWO DEALERSHIPS AND BEEN IN TOUCH WITH THE JEEP WAVE PROGRAM REPRESENTATIVES. THEY ARE SAYING THEY CAN'T LOOK AT IT FOR DAYS. MY CAR IS UNSAFE TO DRIVE AT HIGHWAYS SPEEDS AND ITS UP TO ME TO JUST WAIT UNTIL THEY CAN LOOK AT IT.
STEERING,SUSPENSION,WHEELSJanuary 20, 2019
EXPERIENCING 'DEATH WOBBLE' AT HIGH SPEEDS WHEN HITTING BUMP IN ROAD. JEEP SHAKES VIOLENTLY. ONE TIME I HAD TO COME TO A COMPLETE STOP. SEEMS AS IF SOMETHING IS LOOSE WITH THE STEERING OR SUSPENSION ISN'T UP TO PAR.
VISIBILITY/WIPERJanuary 19, 2019
THE DEFROSTER ONLY SEEMS TO BLOW IN THE MIDDLE CAUSING VISIBILITY ISSUES ON THE WINDSHIELD IN EXTREME COLD CONDITIONS. IT WAS BROUGHT IN TO THE DEALER AND THEY SAID IT WAS A MANUFACTURING ISSUE AND NOTHING THEY COULD FIX. IT CAUSED THE WIPERS TO ICE UP AND FOG INSIDE THE WINDSHIELD MAKING IT HARD TO SEE.
STEERINGJanuary 18, 2019
I AM EXPERIENCING "DEATH WOBBLE". I HAVE HAD 3 INSTANCES OF IT IN THE LAST WEEK. IT SHOOK SO BAD YESTERDAY IT CRACKED THE WINDSHIELD. IT STARTS WHEN HITTING A BUMP AT HIGHWAY SPEEDS AND WON'T STROP UNTIL YOU CAN SLOW DOWN TO AROUND 40 MPH. THIS IS VERY DIFFICULT IN HIGH CONGESTION TRAFFIC.
STEERINGJanuary 17, 2019
JEEP WRANGLER 2018 JL WITH 1010 MILES AND 5 WEEKS OLD. STEERING IS VERY LOOSE WHEN DRIVING AT ANY SPEED, BUT SAY AT 60, I CAN MOVE THE STEERING WHEEL AT LEAST 2 INCHES FROM RIGHT TO LEFT BEFORE THE STEERING RESPONDS. IT TAKES CONSTANT CORRECTIONS TO KEEP THE VEHICLE IN YOUR LANE. WE LIVE IN A MOUNTAINOUS AREA WITH NARROW WINDY ROADS AND MANY LARGE TRUCKS (LOGGING TRUCKS ETC). ITS EXTREMELY DANGEROUS TO DRIVE THESE ROADS WITH THE VEHICLE BECAUSE YOUR CONSTANTLY CORRECTING TO STAY IN YOUR LANE. I'VE HAD IT TO THE DEALER, THEY'VE ACKNOWLEDGED THE ISSUE, BUT THEIR TELLING ME THEY DROVE ANOTHER JEEP JUST LIKE MINE AND IT DOES THE SAME THING SO THEY DON'T KNOW WHAT TO DO. THEY AND I ARE CONTACTING JEEP. AT THIS TIME I WON'T LET ME WIFE OR KIDS DRIVE THE VEHICLE, AND IT'S PRETTY MUCH PARKED IN THE GARAGE UNTIL THIS ISSUE IS RESOLVED.
STEERINGJanuary 17, 2019
I HAVE HAD STEERING/ WANDERING ISSUES WITH THIS WRANGLER SINCE I DROVE IT OFF THE LOT. IT'S IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE AT HIGHWAY SPEEDS. IT'S A CONSTANT BATTLE TO DRIVE.
ELECTRICAL SYSTEM,VISIBILITY/WIPERJanuary 16, 2019
REAR DEFROST CABLE BECOMES DISCONNECTED FROM THE REAR GLASS WHERE IT IS SOLDERED. I HAD PURCHASED MY JL NEW NOT KNOWING IT WAS ALREADY DEFECTED AND THE DEALERSHIP HAD ALREADY ORDERED A REPLACEMENT WINDOW. ABOUT A WEEK TO A WEEK AND A HALF AFTER THE INSTALL THE OPPOSITE SIDE(DRIVER SIDE)DID THE SAME THING. MY GUESS WOULD BE THE DEFROSTER IS OVERHEATING CAUSING THE SOLDER TO LOOSEN.
STEERINGJanuary 16, 2019
WITH ABOUT 1100 MILES ON THIS BRAND NEW JEEP I HIT A BUMP ON THE HIGHWAY AT 65-70 MPH. THE JEEP STARTED TO SHAKE VIOLENTLY AND I HAD ALL I COULD DO TO HOLD ON TO THE STEERING WHEEL. IF YOU SLOW DOWN TO UNDER 40 MPH THE SHAKING STOPS. EVER SINCE ANYTIME I AM ON A HIGHWAY AT 60 MPH OR MORE EVEN A BRIDGE JOINT WILL CAUSE THE JEEP TO GO INTO IT'S SHAKE, RATTLE, AND ROLL ROUTINE. I CAN ALWAYS STOP IT BY IMMEDIATELY SLOWING DOWN BUT IN HEAVY BOSTON TRAFFIC THIS IS SIMPLY NOT A SAFE ALTERNATIVE. FOR A $40,000 VEHICLE THAT HAS HARDLY BEEN DRIVEN YET I THINK THIS IS A MANUFACTURING DEFECT THAT IS EXTREMELY DANGEROUS. I HOPE YOU WILL TAKE IT SERIOUSLY AS THIS DEFECT HAS BEEN GOING ON IN JEEPS FOR YEARS AND IT HAS NOT BEEN ADDRESSED. IF YOU DON'T THINK IT'S A SAFETY ISSUE YOU TAKE IT ON RTE 128 AT RUSH HOUR AND GET BACK TO ME WHEN IT GIVES YOU A HEART ATTACK.
STEERINGJanuary 16, 2019
VIOLENT STEERING WOBBLE OCCURS AFTER TRAVELING OVER UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS, MAKING THE VEHICLE EXTREMELY DIFFICULT TO CONTROL. VEHICLE IS A STOCK JL WRANGLER UNLIMITED SAHARA WITH LESS THAN 10,000 MILES. THE CONDITION HAS OCCURRED SINCE THE VEHICLE WAS NEW, AND A SIMPLE BUMP, BRIDGE JOINT OR POT HOLE CAN SET THE VEHICLE INTO A DEATH WOBBLE AT SPEEDS ABOVE 60 MPH.
STEERINGJanuary 16, 2019
IN COLD WEATHER THE STEERING LOCKS WHILE DRIVING. I AM ABLE TO TURN THE STEERING WHEEL ABOUT 1/2 AN INCH AND THAT IS IT. THE ISSUE LASTED FOR 6 MILES WHILE I WAS IN TRAVELING IN MONTANA. I WAS DRIVING BELOW 25 MPH ON PAVED AND GRAVEL ROADS. THE TEMPERATURE WAS BELOW 35 DEGREES. I LOVE IN CALIFORNIA AND THE WEATHER HAVE NOT BEEN THAT COLD SO I HASN'T OCCURRED SINCE THEN. UNFORTUNATELY I DO NOT HAVE A VIDEO, I WAS TOO CONCENTRATED ON NOT CRASHING.
STEERINGJanuary 16, 2019
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE DRIFTS ALL OVER THE LANE REQUIRING CONSTANT CORRECTING TO KEEP VEHICLE IN LANE. THE STEERING HAS A VERY LOOSE FEEL WHICH COULD CAUSE DRIVER TO LOSE CONTROL AND CRASH.
STEERINGJanuary 15, 2019
RIGHT AROUND 7000 MILES, I BEGAN EXPERIENCING DEATH WOBBLE AT VARIOUS SPEEDS. THE DEATH WOBBLE IS INITIATED WHEN SPEEDS ARE GREATER THAN 35MPH AND THE WRANGLER HITS AN IMPERFECTION (BUMP, SEWER CAP, HIGHWAY BRIDGE EXPANSION GAP, POTHOLE, ETC). THE WRANGLER'S STEERING WHEEL BEGINS SHAKING/OSCILLATING VIOLENTLY BACK AND FORTH AND DOES NOT STOP UNTIL THE VEHICLE SPEED IS BROUGHT DOWN TO A STOP. THIS IS NO FUN WHEN IT HAPPENS TO YOU AT HIGHWAY SPEEDS. I HAVE REACHED OUT TO FCA BUT THEY TOLD ME THIS IS NORMAL FOR A FIXED-AXLE/SOLID-AXLE VEHICLE. THIS IS NOT NORMAL, IT IS ACTUALLY QUITE DANGEROUS. I AM AFRAID TO DRIVE MY VEHICLE.
STEERINGJanuary 15, 2019
HAVE A FRONT END AND STEERING WHEEL SHAKE AT HIGHWAY SPEEDS WHEN HITTING BUMPS.
STEERINGJanuary 14, 2019
FEELS LIKE A DEATH WOBBLE. HITTING A BUMP ON THE HIGHWAY CAUSED MAJOR SHAKING IN THE STEERING. HAD IT AT THE DEALER ONCE AND THEY REPLACED THE STEERING DAMPER. HAPPENING NOW AGAIN
POWER TRAINJanuary 14, 2019
DRIVING AROUND 40 MILES PER HOUR ON THE STREET, SUDDENLY IT HAD NO POWER, I STOPPED AND THE TRANSMISSION WONT TAKE ANY OTHER GEAR EXCEPT PARK.
SUSPENSIONJanuary 14, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH OVER UNEVEN ROAD SURFACE, THE VEHICLE BECAME UNCONTROLLABLE. THE CONTACT STATED THAT THE PHENOMENON WAS KNOWN AS THE DEATH WOBBLE. THE VEHICLE WAS NOT DIAGNOSED. DICK HUVAERE'S RICHMOND CHRYSLER DODGE JEEP RAM SRT MOPAR (LOCATED AT 67567 MAIN ST, RICHMOND, MI 48062, (586) 727-7577) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE DEALER WAS AWAITING WORD FROM THE MANUFACTURER ON HOW TO PROCEED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
STEERINGJanuary 14, 2019
WHEN DRIVING AT SPEEDS OVER 50+ MPH AND HITTING A BUMP IN THE ROAD, THE STEERING WHEEL WILL SHAKE VIOLENTLY UNTIL SPEED IS REDUCED TO BELOW 40 MPH. THE DEALER HAS SERVICED IT TWICE TRYING TO ADD A DAMPENER HOWEVER THIS DOES NOT FIX THE PROBLEM. DEALER NOW SAYS THE PROBLEM MOST LIKELY CAN'T BE FIXED.
STEERING,WHEELSJanuary 14, 2019
WHILE DRIVING ON A HIGHWAY, CONSTRUCTION ZONE ON A SPEED BELOW 55, SUDDENLY THE STEERING STARTED TO WOBBLE. STEERING TOOK A 45 DEGREE TO THE RIGHT AND WAS ABOUT TO HIT A CAR NEXT BUT GAINED CONTROL BACK BY HOLDING THE STEERING TIGHT AND STEERING TO LEFT, LOST CONTROL FO THE VEHICLE FOR ALMOST 30 SECS AND REDUCED SPEED TO 20 MPH TURNING ON THE EMERGENCY BLINKER (THIS WAS ON A FREEWAY). AWAITING TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALER.
STEERINGJanuary 14, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 55 MPH OR MORE, THE STEERING SEIZED. WHEN DRIVING LESS THAN 55 MPH, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO SCRANTON DODGE CHRYSLER JEEP RAM (LOCATED AT 1146 WYOMING AVE, SCRANTON, PA 18509, (570) 344-1261) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND SEEMED TO OCCUR DURING COLDER TEMPERATURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
STEERINGJanuary 12, 2019
LOOSE STEERING, WANDERING ON THE ROAD AND DIFFICULTY STAYING IN A STRAIGHT LINE WHEN ON UNEVEN ROADWAYS. WHEN GOING OVER BUMPS THE VEHICLE PULLS TO ONE SIDE OR THE OTHER AND WHEN YOU TRY TO CORRECT IT THE STEERING OVER-CORRECTS AND YOU GET INTO A BACK AND FORTH WOBBLE. AT HIGHWAY SPEEDS THIS IS VERY DANGEROUS.
STEERING,SUSPENSION,UNKNOWN OR OTHERJanuary 12, 2019
DRIVING ON THE 355 TOLLWAY DRIVING 76 MPH, I WENT OVER A BRIDGE THAT HAD A SLOPE (BUMP) AND THE JEEP STARTED SHAKING VIOLENTLY. THE STEERING WHEEL WAS UNCONTROLLABLE. BEING IN THE MIDDLE LANE I HAD MANY "NEAR MISSES" OF OTHER CARS POTENTIALLY HITTING ME. I LET OFF THE GAS PEDDLE AND HAD TO PULL OVER BEFORE THE SHAKING STOPPED. BEING THE FAMILY CAR, I AM NO LONGER DRIVING IN FEAR OF AN ACCIDENT MAY OCCUR. I CONTACTED THE SERVICE DEPARTMENT BUT AM HESITANT TO DRIVE THE JEEP THERE.
STEERINGJanuary 12, 2019
WHEN DRIVING ON THE HIGHWAY, OR AT SPEEDS ABOVE 60 MPH, IF THERE IS A CHANGE IN THE ROAD, SUCH AS A POT HOLE, A DIP IN THE ROAD OR AN OVERPASS TRANSITION, THE STEERING WHEEL SHAKES VIOLENTLY UNTIL THE VEHICLE COMES TO A COMPLETE STOP OR UNDER 50 MPH. THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP FOR REPAIR AND PICKED BACK UP THE 27TH OR DECEMBER. THE SHAKING STEERING WHEEL STARTED BACK UP AGAIN 1/10/19. THE VEHICLE IS CURRENTLY WAITING TO BE DROPPED OFF AT THE DEALERSHIP IN TWO WEEKS WHEN A LOANER WILL BE AVAILABLE.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)January 11, 2019
EXTREME SHAKING IN THE FRONT END WHEN HITTING ANY BUMP IN EXCESS SPEEDS OF 50+MPH
STEERINGJanuary 11, 2019
STEERING IS SLOPPY. THE VEHICLE WANDERS AND TAKES SIGNIFICANT EFFORT AND CONSTANT ADJUSTMENT OF THE STEERING WHEEL TO KEEP IT IN THE LANE. TOO MUCH FREE PLAY IN THE STEERING. THIS HAPPENS AT ANY SPEED EVEN AT 30MPH.
VEHICLE SPEED CONTROLJanuary 11, 2019
AT 1/11/19 AT 4:30PM,I WAS DRIVING N BOUND AT 35MPH. I STARTED TO DECELERATE BY LETTING OFF OF THE THROTTLE- I WAS MAKING A TURN INTO A GROCERY STORE PARKING LOT, WHEN THE THROTTLE WENT TO WOT BY ITSELF. LUCKILY THE CAR IS A MANUAL- SO I HAD TO PUT IT IN A HIGHER GEAR AND RELEASE THE CLUTCH WITH THE BRAKE ON TO GET IT TO STOP.
STEERINGJanuary 10, 2019
*UPDATE* BEEN TO THE JEEP DEALERSHIP 4 TIMES AND GOING BACK FOR A 5TH FOR THE "DEATH WOBBLE" AND "WANDERING STEERING". THEY'VE TRIED TO FIX THE WOBBLE, BY REPLACING THE STABILIZER/DAMPER WITH AN AFTER-MARKET, WHICH THEY COMPLETED, BUT PROBLEM STILL EXISTS. SIDENOTE* I OPENED UP A CASE W/ FCA AND THEY ARE TELLING ME THIS SHOULD HAVE NEVER BEEN DONE BUT MAY HAVE BEEN DONE BECAUSE THE OEM NEW MODEL STABILIZER WAS ON BACK-ORDER. REPLACED THE AFTER-MARKET STABILIZER/DAMPER AND PUT ON ANOTHER OEM AND YET, THE ISSUE STILL EXISTS (DEATH-WOBBLE). "STEERING WANDERING" HAS NEVER BEEN FIXED. I'VE GOT ANOTHER APPT. AT ANOTHER JEEP DEALERSHIP ON 1/14/19. WILL UPDATE AFTER MY APPT. TO SEE IF THERE'S AN IMPROVEMENT.
STEERINGJanuary 10, 2019
WHILE DRIVING THE VEHICLE LOST CONTROL OF THE STEERING CAUSING ME TO ALMOST HIT A CAR ON A CITY STREET TRAVELING A NORMAL RATE OF SPEED
STEERINGJanuary 10, 2019
I HAD THE JEEP SERVICED BY THE DEALER FOR THE STEERING FAILING AND THE DEATH WOBBLE. THEY REPLACED THE DAMPER TOLD ME IT WAS REPAIRED. WHILE DRIVING IN THE HIGHWAYS THE CAR BEGAN TO SHAKE UNCONTROLLABLY.
STEERINGJanuary 9, 2019
WHEN CAR IS DRIVEN ON HIGHWAY 60 M/H AND ABOVE, WHEN YOU HIT A POT HOLE OR MANHOLE, EXPERIENCE VIOLENT STEERING WHEEL/FRONT END VIBRATION 'DEAT WOBBLE'. IT'S STARTED WITH ONLE 5000 MILES ON A CAR.
STEERINGJanuary 9, 2019
WHEN I CRANK UP MY JEEP START BACKING OUT OF MY DRIVEWAY AND MAKE THE TURN TO GET ON TO THE ROADWAY MY STEERING WHEEL LOCKS UP AS I AMD DRIVING FOWARD ALMOST CAUSING ME TO HAVE AN ACCIDENT. THEN ABOUT 1/2 MILE DOWN THE ROAD I CAME TO A ROUNDABOUT, IT WAS ALMOST IMPOSSIBLE FOR MENTO ENTER AND EXIT THE ROUNDABOUT, AND FOR A SECOND TIME IN LESS THAN ONE MILE THE LOCKING UP OF MY STEERING WHEEL COULD HAVE CAUSED ME TO WRECK AND KILL MYSELF OR SOMEONE ELSE. THIS HAS HAPPENED TO ME 4 DIFFERENT TIMES WITHIN THE 7,000 MILES MY JEEP HAS ON IT, SOMTHING NEEDS TO BE DONE BEFORE A LIFE IS LOST TO THIS DEFECT.
STEERING,WHEELSJanuary 9, 2019
DRIVING DOWN THE INTERSTATE AT 70MPH WENT TO TURN LEFT AND THE WHEEL BECAME VARY HARD TO PULL AND FINALLY BROKE FREE AND WENT HARD TO THE LEFT HAD TO HIT BRAKES AND FIGHT THE WHEEL TO GET CONTROL ...
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)January 8, 2019
VIOLENT SHAKING IN THE FRONT END WHEN HITTING ANY BUMP IN EXCESS SPEEDS OF 50+MPH
SERVICE BRAKESJanuary 8, 2019
"TAKATA RECALL" - WHILE COMING OFF THE INTERSTATE, I STARTED BRAKING BECAUSE VEHICLES WERE STOPPED AT THE TOP OF THE EXIT RAMP TO TURN ONTO THE OVERPASS (HIGHWAY). THE VEHICLE WOULD NOT STOP. ON THREE SEPARATE TIMES THE BRAKES DID NOT FUNCTION PROPER. THEY WOULD NOT GRIP. FELT LIGHT HYDRO-PLAINING OR LIKE THEY WOULD NOT LOCK. THE VEHICLE HAD MORE THAN ENOUGH DISTANCE TO STOP AND I WAS BRAKING BEFORE I LEFT THE INTERSTATE. ON THE THIRD TRY, THE BRAKES FAILED AGAIN, CAUSING AN ACCIDENT. MY SON WAS IN THE VEHICLE AND KEPT ASKING WHY WE WERE NOT SLOWING DOWN AND STOPPING. THE VEHICLE DID SLOW DOWN, BUT NOT ENOUGH OR IN ENOUGH TIME. *DT*JB
SUSPENSIONJanuary 7, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE TRAVERSED A POTHOLE AND EXPERIENCED WHAT WAS KNOWN AS THE DEATH WOBBLE. THE CONTACT WAS ABLE TO SLOW DOWN THE VEHICLE, WHICH CORRECTED THE FAILURE. THE VEHICLE WAS TAKEN TO BILL ESTES CHRYSLER DODGE JEEP RAM (LOCATED AT 745 E 56TH ST, BROWNSBURG, IN 46112, (317) 620-5175) WHERE IT WAS DIAGNOSED THAT THE TRACK BAR OR SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
STEERING,SUSPENSIONJanuary 7, 2019
WHILE DRIVING ON THE HIGHWAY, WHEN THE JEEP HITS A SLIGHT BUMP OR BRIDGE EXPANSION JOINT THE STEERING WHEEL AND FRONT END WOBBLE EXCESSIVELY. THIS HAS OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TRAVELING AT APPROXIMATELY 60 MPH. ON TWO OF THE OCCASIONS I NEEDED TO SLOW DOWN TO 40 MPH FOR THE WOBBLE TO STOP. THIS IS AN 2018 JEEP WRANGLER WITH NO MODIFICATIONS. THE FIRST TIME THIS OCCURRED THE JEEP HAD AROUND 1500 MILES ON IT. IT CURRENTLY HAS LESS THAN 3000 MILES ON IT. THE DEALERSHIP REPLACED THE STEERING DAMPER. I HAVE READ OTHER REPORTS THAT THIS DOES NOT FIX THE PROBLEM, IT ONLY MASKS THE TRUE PROBLEM. I HAVE NOT HAD THE JEEP ON THE HIGHWAY SINCE THE PART HAS BEEN REPLACED. THE OTHER ISSUE I HAVE FOUND WITH THE JEEP IS A SLIGHT SHAKING IN THE STEERING WHEEL AT SPEEDS AROUND 70 MPH. YOU DO NOT NEED TO HIT A BUMP FOR THIS TO OCCUR. THERE ARE NUMEROUS COMPLAINTS REGARDING OTHER OWNERS WITH SIMILAR PROBLEMS. PLEASE FIND A PERMANENT SOLUTION.
STEERINGJanuary 7, 2019
LOOSE STEERING, DEAD SPOT IN STEERING WHEEL, DRIFTING, EXCESSIVE STEERING WHEEL CORRECTIONS TO KEEP VEHICLE IN THE LANE, SOMETIMES OUTSIDE TEMPERATURE CHANGES STEERING CHARACTERISTICS, I FEEL THIS IS A MAJOR SAFETY ISSUE AS THESE PROBLEMS ALMOST CAUSED ME AN ACCIDENT DRIVING AT HIGHWAY SPEED'S AND AS A RESULT OF VEHICLE WONDERING I WAS PULLED OVER BY POLICE OFFICER FOR A VEHICLE WONDERING, I'VE OWNED A LOT OF JEEPS NEVER HAD THIS TYPE OF PROBLEM, I FEEL THIS COULD BE DANGEROUS FOR CERTAIN DRIVERS, IT HAPPENS MOST ON PERFECTLY SMOOTH PAVEMENT IN A STRAIGHT LINE, IN ROUGH ROADS IT SEEMS TO BE OK WINDEE ROADS IS OK ONLY IN A STRAIGHT LINE AT HIGHWAY SPEED'S YOU CANNOT KEEP THE VEHICLE IN THE LANE.
STEERINGJanuary 6, 2019
2018 JEEP WRANGLER JL RUBICON 300 MILES STEERING IS VERY SLOPPY AT ALL SPEEDS. STEERING IS VERY SOFT AND UNRESPONSIVE CAUSING THE VEHICLE TO WANDER FROM SIDE TO SIDE IN THE LANE WHILE DRIVING AT VARIOUS SPEEDS. STEERING DOES NOT HOLD POSITION, OR REMAIN CENTERED, VEHICLE DRIFTS IN THE LANE IN BOTH DIRECTIONS AT VARIOUS SPEEDS. ALMOST CONSTANT CORRECTION IS NEEDED TO KEEP VEHICLE MOVING IN A SOMEWHAT STRAIGHT LINE NEED TWO HANDS ON WHEEL AT ALL TIMES TO KEEP IN LANE WILL NOT DRIVE THIS VEHICLE
STEERINGJanuary 5, 2019
GOING 65-70MPH ON HIGHWAY, JEEP WILL START TO WOBBLE AFTER HITTING A SMALL BUMP. HAS HAPPENED MANY TIMES. YOU MUST REDUCE SPEED TO ALMOST 45MPH FOR THE SHAKING TO STOP.
STEERINGJanuary 4, 2019
WHEN YOU HIT A BUMP IN THE ROAD DRIVING 60 MPH OR HIGHER YOU LOSE CONTROL OF STEERING. THE STEERING WHEEL SHAKES UNCONTROLLABLY
STEERING,SUSPENSIONJanuary 4, 2019
THIS VEHICLE HAS "DEATH WOBBLE" AS IT HAS BEEN CALLED. WHEN DRIVING AT HIGHWAY SPEEDS AND HITTING A BUMP, BRIDGE JOINT, OR IMPERFECTION IN THE ROAD, THE FRONT END VIOLENTLY SHAKES. IF LOOSEN GRIP ON WHEEL IT GETS WORSE. IT WILL CONTINUE FOR MILES SHAKING THE VEHICLE EXCESSIVELY. ONLY WAY TO STOP THE SHAKING IS TO SLOW TO ABOUT 50 MPH. STARTED AT ABOUT 12, 400 MILES. TOOK TO SHOP AND THEIR GUY CALLED IT DEATH WOBBLE.THE MORE YOU DRIVE THE WORSE IT GETS, AND IN NOV ABOUT 14TH OR SO THEY HAD ME COME IN AND PUT A AFTERMARKET HD STEERING STABILIZER ON IT.IT WORKED FOR ABOUT 1500 MILES THEN THE WOBBLE RETURNED.I REPORTED IT AND ON THE 17TH DEC THEY HAD ME COME IN AND PUT FACTORY STABILIZER BAR ON AND TOED IN MY FRONT ALIGNMENT. THAT WORKED FOR TWO DAYS. WOBBLE CAME BACK AND I REPORTED IT. THE MORE I DRIVE THE WORSE IT GETS. I WENT TO SHOP ON 31 DEC TO SEE WHAT WE ARE DOING. THEY SAID THEY WOULD GET BACK TO ME. PROBLEM IS NOT STABILIZERS AND TOE ALIGNMENT. GEOMETRIC AND SOMETHING IS WEARING OUT CAUSING ALL THIS.THE EFFECTIVENESS OF STABILIZERS ARE LASTING LESS EACH TIME. BAND AID FOR THE BIGGER ISSUE.I HAVE OWNED 18 JEEPS AND HAVE 4 CURRENTLY, ALL WRANGLER/TJ/CJ. NONE HAVE DONE THIS OR DO THIS.MODIFIED OR NOT. AND THIS NEW 2018 JL IS STOCK.
STEERING,SUSPENSIONJanuary 3, 2019
IF THE CAR WAS GOING OVER 60 AND HIT A BUMP, THE STEERING WHEEL WOULD SHAKE UNCONTROLLABLY ALSO CAUSING THE TIRES AND THE WHOLE CAR TO BE UNCONTROLLABLE. WOULD HAVE TO BRAKE AND TRY TO GET IT BACK IN CONTROL. HAPPENED 6 TIMES SINCE I PURCHASED THE CAR IN SEPTEMBER THE LASDT TIME IT HAPPENED IT SCARED ME BECAUSE IT TOOK A LITTLE WHILE TO GET CONTROL OF THE CAR. I TOOK IT TO NAPLETON JEEP AND AS I WAS EXPLAINING THE SITUATION SHE STOPPED AND SAID IT WAS A SAFETY ISSUE MEANING I NEEDED TO CLEAN OUT THE CAR AND WOULD NOT BE ABLE TO DRIVE IT. SHE SAID THEY HAD A JEEP THERE FOR OVER 25 DAYS AND SHE DID NOT KNOW WHEN I WOULD BE GETTING IT BACK. IT WAS EXPLAINED TO ME IT IS A STEERING WHEEL DAMPER. OVER RATED SHOCK. I HAVE CALLED NUMEROUS TIMES BOTH THE DEALER AND JEEP. THEY HAVE GIVEN ME 3 DIFFERENT DATES AS TO WHEN THE PART WILL BE IN. NONE OF THOSE HAVE COME TO FORWISHEN. SOMEONE WAS GOING TO CALL ME AND NO ONE EVER DOES.
STEERING,SUSPENSION,UNKNOWN OR OTHERJanuary 3, 2019
DURING HIGHWAY DRIVING, BETWEEN 70-75 MPH, WHEN I HIT A DEFECT IN THE ROAD, THE CAR WILL BEGIN TO SHAKE VIOLENTLY. SOMETIMES IT STOPS WHEN I DECELERATE, BUT OTHER TIMES, I HAVE TO PULL OFF ON TO THE SHOULDER. MY JEEP WAS LEASED IN AUGUST 2018. I FIRST NOTICED THE SHAKING IN NOVEMBER. I HAVE ALERTED MY DEALERSHIP'S SERVICE DEPARTMENT.
STEERINGJanuary 3, 2019
AT EXPRESSWAY SPEEDS 55 - 70 MPH, WHEN THE VEHICLE HITS A SMALL BUMP OR TRANSITIONS THE PAVEMENT LIKE ON AN OVERPASS, VEHICLE WOBBLES AND STEERING WHEEL SHACKS. JEEP HAS 5000 MILES AND IS STOCK. THIS WAS OUR FIRST TRIP WHERE WE DROVE OVER 50MPH.
STEERINGJanuary 3, 2019
STEERING I LOOSE AND VEHICLE WANDERS CONSTANTLY. ON SEVERAL OCCASIONS ALMOST RESULTING IN ACCIDENTS. I CURRENTLY HAVE 2200 MILES ON THE VEHICLE AND THIS PROBLEM HAS OCCURRED SINCE DAY ONE. I HAVE AN APPOINTMENT TO HAVE JEEP DEALER CHECK OUT BUT WANT TO DOCUMENT THIS PROBLEM IN CASE I HAVE AN ACCIDENT PRIOR TO THE DEALER VISIT.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)January 2, 2019
ON THREE SEPARATE OCCASIONS I HAVE EXPERIENCED WHAT IS KNOWN AS THE "DEATH WOBBLE" WHERE THE JEEP FEELS LIKE IT IS OFF BALANCE AND SHIFTING FROM SIDE TO SIDE; ALMOST LIKE YOU ARE SLIDING ON ICE. THIS HAPPENS AT A RATE OF SPEED OF 45 MPH OR LESS. MY JEEP HAS 5,400 MILES ON IT AND HAS NEVER BEEN MODIFIED.
UNKNOWN OR OTHERJanuary 2, 2019
2018 JEEP WRANGLER JL. FRONT END WILL SHAKE VIOLENTLY ON OCCASION WHEN GOING OVER 55 MPH- HAS HAPPENED 4 TIMES IN THE LAST WEEK. I INITIALLY THOUGHT I HAD A FLAT TIRE AND IT FEELS LIKE THE TIRES ARE GOING TO FALL OFF. IT WILL CONTINUE UNTIL VEHICLE SLOWS DOWN WHICH IS DIFFICULT TO DO ON THE HIGHWAY!! THIS IS A STOCK VEHICLE WITH ONLY 2800 MILES ON IT. I'VE SEEN OTHERS DESCRIBE IT AS A "DEATH WOBBLE" AND IT'S DEFINITELY SCARY WHEN IT HAPPENS. SEEMS LIKE OTHERS ARE HAVING THE SAME ISSUE AND NOTHING IS BEING DONE ABOUT IT. I'VE OWNED 6 JEEPS AND HAVE NEVER EXPERIENCED THIS.
SUSPENSIONJanuary 2, 2019
THE JEEP STEERING WHEEL AND FRONT END SHAKE, AT TIMES VIOLENTLY. IT SHOULD BE NOTED THERE IS NO PARTICULAR SCENARIO FOR THE OCCURRENCE, ONLY WHEN IN MOTION, AND IS RANDOM.
STEERING,SUSPENSIONJanuary 2, 2019
ON 1/2/2019 I WAS DRIVING TO WORK IN THE MORNING. THE FRONT END STARTED WOBBLING RAPIDLY AFTER HITTING A POTHOLE ON THE HIGHWAY. MY SPEED WAS APPROXIMATELY 70 M.P.H. I TOOK MY FOOT OFF THE ACCELERATOR AND SLOWLY BRAKED. THE WOBBLE DID NOT STOP UNTIL I WAS AROUND 55 M.P.H. I WAS NOT ABLE TO GET OUT OF THE CENTER LANE BECAUSE TRAFFIC WAS HEAVY AND RUNNING PAST ME IN BOTH LANES. THIS IS THE SECOND TIME THIS OCCURRED. THE FIRST TIME I JUST THOUGHT IS WAS A FLUKE BECAUSE I HIT TWO POTHOLES IN A ROW. THAT HAPPENED ABOUT ONE MONTH AGO. I AM MAKING AN APPOINTMENT WITH MY DEALER FOR A SERVICE INSPECTION. I HAVE FELT SMALL WOBBLES SINCE I GOT THE VEHICLE. THESE TWO WERE SUSTAINED AND ONLY STOPPED AFTER SLOWING TO AROUND 55 MPH.
UNKNOWN OR OTHERJanuary 2, 2019
BACKUP CAMERA GUIDELINES HAVE DISAPPEARED AND THE SCREEN GOES BLACK AT TIMES
SUSPENSIONJanuary 1, 2019
WAS ON THE EXPRESSWAY AND IT STARTED SHAKING TERRIBLY WHEN I HIT A BUMP. HAD TO PULL OVER. HAPPENED THREE TIMES TODAY. I'VE NOTICED IT RANDOMLY ON OTHER RDS BUT NEVER THIS BAD.
STEERINGJanuary 1, 2019
COMPLETELY STOCK JEEP JL SAFARI WITH 1469 MILES HAS SEVERE FRONT END SHAKING AT SPEEDS BETWEEN 70-75 WHEN HITTING OVERPASS HIGHWAY JOINTS OR DRAIN JOINTS. I HAVE NOT REPLICATED THIS AT LOWER SPEEDS. IT STOPS WHEN YOU SLOW DOWN WHICH COULD BE A SAFETY HAZARD IN TRAFFIC AT SUCH SPEED.
STEERINGJanuary 1, 2019
NOW THAT IT'S EARLY WINTER AND HIGHWAYS ARE BECOMING ROUGH I'M EXPERIENCING WHAT IS REFERRED TO AS THE 'DEATH WOBBLE' ON MY NEW JL WRANGLER WITH 10,000 MILES AND NO ALTERATIONS. I TOOK A TRIP AND EXPERIENCED 4 SEPARATE EXTREME STEERING WOBBLES AT HIGHWAY SPEED WHERE I HAD TO SLOW DOWN BELOW 55 MPH TO GET IT TO STOP. ONE TIME I WAS PASSING A SEMI WITH 2 VEHICLES BEHIND ME THAT WERE NOT TO IMPRESSED WITH MY SLOWING DOWN IN THE PASSING LANE WHERE THEY ALMOST HIT ME FROM BEHIND. THE NEXT DAY I EXPERIENCED ANOTHER GETTING ON THE BYPASS IN TOWN ON THE ON RAMP FROM HITTING A CHUCK HOLE. I HAVE TO LIMIT MY SPEED TO UNDER 62 MPH TO REDUCE THE ISSUE. I'M PAYING WAY TOO MUCH FOR THIS VEHICLE TO HAVE THIS SCARY OF AN ISSUE. THE WOBBLE ISN'T AS SCARY AS SLOWING DOWN IN TRAFFIC RANDOMLY AT HIGHWAY SPEED. THIS IS A MAJOR FLAW.
STEERINGJanuary 1, 2019
EXPERIENCED DEATH WOBBLE TODAY. I WAS ON THE HIGHWAY GOING ABOUT 70-75 MPH AND MY STEERING WHEEL LOCKED AND STARTED VIOLENTLY VIBRATING. I FELT THE VIBRATION FROM UNDER THE SEATS AS WELL. THE ONLY TIME IT STOPPED WAS WHEN I SLOWED DOWN TO ABOUT 40 MPH. I COULDN'T MOVE THE STEERING WHEEL AT ALL.
POWER TRAINDecember 31, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK PROFUSELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAWLESS CHRYSLER DODGE JEEP RAM (888-384-4956, LOCATED AT 196 LEXINGTON ST, WOBURN, MA 01801) WHERE IT WAS DIAGNOSED THAT THE DAMPER NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOMEONE WOULD BE SENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE CONTACT STATED THAT NO ONE WAS SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
STEERINGDecember 31, 2018
AT SPEEDS AROUND 65 MPH THE FRONT STEERING STARTS SHAKING UNCONTROLLABLY AFTER HITTING A BUMP OR DRIVING OVER A BRIDGE WITH AN EXPANSION JOINT. I HAVE TO SLOW DOWN AND PULL OVER QUICKLY. EXTREMELY UNSAFE. THE DEALERSHIP AT FIRST WAS "SURPRISED" TO HEAR OF THE PROBLEM BUT FINALLY SAID IT WAS A KNOWN ISSUE. THEY REPLACED THE STABILIZER ROD. IT JUST HAPPENED AGAIN 1 WEEK AFTER THE FIX. ~6,000 MILES ON THE VEHICLE. IT SOUNDS LIKE THE KNOWN "DEATH WOBBLE" I AM NOW FINDING DESCRIBED BY A LOT OF OTHER PEOPLE. *DT CONSUMER STATED DEALERSHIP FIXED THE PROBLEM ON THE SECOND TRY.*JB
STEERINGDecember 31, 2018
EXTREMELY LOOSE STEERING WHICH MAKES IT NEARLY IMPOSSIBLE TO CONTROL. AT HIGHWAY SPEEDS, IT'S ABSOLUTELY DANGEROUS. MY WIFE IS SO SCARED SHE WON'T EVEN DRIVE IT. THERE IS CONSTANT CORRECTING AND IF THE ROAD ISN'T PERFECTLY FLAT, YOU'LL HAVE TO HOLD THE STEERING WHEEL AT THE 10:00 OR 2:00 TO KEEP THE VEHICLE STRAIGHT. IMAGINE DOING THIS ON THE INTERSTATE AT 70MPH. I'M A 10YR PLUS WRANGLER OWNER AND I LOVE THEM, BUT I'M GETTING RID OF THIS THING IF JEEP DOESN'T ADDRESS IT.
STEERING,SUSPENSION,WHEELSDecember 31, 2018
MY BRAND NEW 2018 WRANGLER JL HAS THE "DEATH WOBBLE": WHEN TRAVELING AT HIGHWAY SPEEDS AND I HIT A SHARP BUMP, THE FRONT END SHAKES UNCONTROLLABLY. I NEED TO TAKE MY FOOT OFF THE GAS, GET INTO THE BREAKDOWN LANE AND GO DOWN TO CLOSE TO ZERO MPH BEFORE THE SHAKING STOPS, THEN I NEED TO RE-MERGE INTO TRAFFIC. VERY SCARY (I USUALLY HAVE FAMILY IN CAR WITH ME) AND VERY DANGEROUS. IT'S IN THE SHOP NOW. PARTS ARE ON BACKORDER AND THEY WON'T RELEASE IT TO ME UNTIL ITS FIXED--I PRESUME B/C ITS TOO DANGEROUS. I EXPERIENCED THE DEATH WOBBLE 7 TIMES BETWEEN WHEN I DROVE IT OFF THE LOT AND WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER. *DT*JB
STEERINGDecember 31, 2018
FRONT END WOBBLES VIOLENTLY AT SPEEDS OVER 45 MILES AN HOUR, CONTINUAL STEERING WHEEL INPUT TO KEEP THE JEEP IN LANE
STEERING,SUSPENSIONDecember 30, 2018
WHILE DRIVING HIGHWAY SPEEDS AND HITTING A BUMP OR GOING ACROSS A RAILROAD TRACK. I GET SUDDEN VIBRATION IN THE FRONT END END AND THROUGH MY STEERING WHEEL ALSO KNOWN AS THE DEATH WOBBLE. VERY DANGEROUS ESPECIALLY IF GOING IN A CORNER ON AN INTERSTATE.
STEERING,WHEELS,UNKNOWN OR OTHERDecember 30, 2018
STEERING IS LOOSE AND UNRESPONSIVE ,JEEP WONDERS INTO LANES ON HIGHWAYS, HARD TO KEEP STRAIGHT, CONSTANT STEERING WHEEL INPUT NEEDED TO MAINTAIN A STRAIGHT LINE AT HIGHWAY SPEEDS, AFTER HITTING SOME PUMPS AT HIGHWAY SPEEDS THE FRONT WHEELS SHAKE AND THE STEERING WHEEL OCCILATES , IN SOME CASE VILANTLY CAUSEING TEMPORARILY LOSE IN CONTROL OF JEEP. CAN TURN STEERING WHEEL SEVERAL INCHES IN BOTH DIRECTIONS WITHOUT THE WHEELS TURNING.UNKNOWN AS TO WHAT THE PROBLEM IS, I HAVE BEEN PULLED OVER BY POLICE WHO THOUGHT I WAS A DRUNK DRIVER DUE TO NOT MAINTAINING A STRAIGHT LINE. ALMOST INVOLVED IN AN ACCIDENT WITH MY CHILDREN IN CAR, HIT A BUMP AT HIGHWAY SPEED AND THE WHEELS SHOOK AND STEERING WHEEL OCCILATED AND COULD NOT MAINTAIN MY LANE, WAS PULLED OVER BY DRIVER IN OTHER CAR AS WE THOUGHT WE HAD STRUCK BUT LUCKILY NOT, MY DEALER HAS ALREADY REPLACED SEVARAL PARTS BUT THEY CANNOT FIX PROBLEM...STILL AT DEALER WITH NO HOPE OF BEING FIXED
STEERINGDecember 29, 2018
WHILE DRIVING STEERING WANDERS AND DRIFTS ALL OVER. CONSTANTLY HAVING TO SEE SAW WHEEL BACK AND FORTH TO STAY STRAIGHT. WORSE ON TWO LANE OR CROWNED ASPHALT ROADS.
STEERING,SUSPENSIONDecember 29, 2018
ON THE HIGHWAY WHILE TRAVELING STRAIGHT AHEAD AT SPEEDS ABOVE 65 MPH ANY TIME THE VEHICLE IS INTRODUCED TO A BUMP, DIP IN THE HIGHWAY, TRANSITION TO A BRIDGE OR CHANGE IN PAVEMENT THE STEERING WHEEL SHAKES VIOLENTLY AND THE VEHICLE IS VIRTUALLY UNCONTROLLABLE. IN ORDER TO GET THE VEHICLE TO STOP SHAKING SPEED MUST BE REDUCED TO 30 MPH OR LOWER. THE VEHICLE IS NOT DRIVABLE AT HIGHWAY SPEED AS EVERY BUMP, DIP OR ROAD TRANSITION CAUSES THIS SYMPTOM.
STEERING,SUSPENSION,UNKNOWN OR OTHERDecember 29, 2018
SEVERE DEATH WOBBLE. VIOLENT SHAKING WILL NOT STOP UNLESS I PULL OVER AND COME TO A COMPLETE STOP. THIS IS EXTREMELY DANGEROUS WHEN ON THE HIGHWAY.
STEERINGDecember 29, 2018
WHEN YOU HIT AN IMPERFECTION IN THE ROAD YOU GET DEATH WOBBLE IN THE STEERING WHEEL WHICH SHAKES THE WHOLE VEHICLE AND YOU HAVE TO COME TO BRING THE VEHICLE TOTO A COMPLETE STOP TO GET IT TO STOP. ONE TIME WAS CROSSING RAILROAD TRACKS IS AT45 MPH THE NEXT TIME WAS ON THE FREEWAY AT 70 MPH VERY UNSAFE
STEERINGDecember 29, 2018
AT HIGHWAY SPEEDS (60+ MPH), THE ENTIRE STEERING COLUMN AND JEEP SHAKES AFTER I PASS OVER A BRIDGE. THE ONLY WAY TO COME OUT OF THE SHAKE IS TO LOWER MY SPEED DOWN TO ABOUT 40 MPH WHICH IS UNSAFE WHEN IN HEAVY TRAFFIC. THE FIRST TIME IT HAPPENED (~10,000 MILES ON MY NEW JEEP) WITH INTENSITY, I WOULD HAVE LOST CONTROL OF MY VEHICLE IF I DID NOT HAVE BOTH HANDS ON THE WHEEL. I WAS TRULY SCARED. THE DEALERSHIP REPLACED MY STEERING WHEEL DAMPER WHICH HELPED FOR A LITTLE WHILE. ABOUT 2 MONTHS LATER (~13,000 MILES ON MY JEEP), IT HAPPENED AGAIN. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE LOOKING IT OVER AGAIN.
SUSPENSIONDecember 28, 2018
THE STEERING WHEEL AND FRONT END WILL START SHAKING AT HIGHER SPEED AFTER HITTING SOME SMALL BUMP. IT'S GETTING SO BAD I'VE TO SLOW WAY DOWN ON THE FREEWAY TO GET THE JEEP BACK UNDER CONTROL. IT WOBBLES FROM ONE SIDE OF THE LANE TO THE OTHER. IT'S AT THE DEALERSHIP NOW BUT THEY DON'T KNOW WHAT'SS TRULY WRONG WITH THE JEEP. THE JEEP IS NEW WITH LESS THEN 13000 MILES. IT'S ALSO THE NEW JL MODLE
SUSPENSIONDecember 27, 2018
VIOLENT SHAKE IN STEERING WHEEL AND THE BEGINNING OF LOSS OF CONTROL OF THE VEHICLE. SPECIFICALLY AT HIGHWAY SPEED WHEN YOU DRIVE OVER A BUMP SUCH AS A BRIDGE EXPANSION JOINT, THE STEERING WHEEL WILL BEGIN SHAKING BACK AND FORTH VIOLENTLY. THIS RESONATES THROUGHOUT THE VEHICLE. IT CAN CONTINUE FOR IN EXCESS OF 15 SECONDS AND I NEED TO REDUCE THE JEEP'S SPEED TO LESS THAN 40MPH, AT WHICH TIME THE SHAKING GENERALLY STOPS. SLOWING TO 40MPH IN HIGHWAY TRAFFIC IS DANGEROUS TO ME AND OTHERS ON THE HIGHWAY. IF IN A LOW TRACTION SITUATION (SUCH AS SNOW) THIS WOULD LIKELY RESULT IN TOTAL LOSS OF CONTROL OF THE JEEP. THIS HAS BEEN TO THE DEALER 3 TIMES FOR THIS PROBLEM. BECAUSE THE DEALER IS LOCATED IN A RURAL AREA THEY HAVE BEEN UNWILLING TO DRIVE TO A HIGHWAY AND THEREFORE HAVE NOT REPLICATED THE PROBLEM. THE LAST TIME I WENT TO THE DEALER I SHOWED THE DEALERSHIP MANAGER A VIDEO OF THIS OCCURRING, AND HE WAS APPALLED AND SAID IT SHOULD NOT HAPPEN AND THAT I SHOULD CALL JEEP CUSTOMER CARE WHICH I DID. I HAVE CALLED ON DECEMBER 1,12,19,26 AND 27. THE CASE HAS BEEN ASSIGNED TO A CASE MANAGER, BUT THEY HAVE NOT CALLED ME. I HAVE ATTEMPTED TO ESCALATE TO A MANAGER, BUT I HAVE TOLD THEY ARE BUSY AND NOTHING THEY CAN DO, JEEP HAS A SERIOUS SAFETY ISSUE WITH MY CAR AND THEY HAVE TO DATE REFUSED TO EVEN CALL ME BACK ( I HAVE ALSO CONFIRMED MY PHONE NUMBERS EACH TIME I HAVE CALLED AND HAD THEM RECORDED IN THE CASE RECORD).
EXTERIOR LIGHTINGDecember 27, 2018
DRIVING IN A WYOMING SNOW STORM, OUR LED HEAD & DRIVING LIGHTS COMPLETELY ICED OVER -- AFTER CLEANING THEM A BIT, THEY ICED AGAIN. SAYING THIS WAS A PROBLEM IS A UNDERSTATEMENT! WE HAVE OWNED A JK 2014 & 2017 WITH REGULAR LIGHTS & NEVER HAD A PROBLEM. NOT SURE WHAT WE'RE GOING TO DO --
STEERING,SUSPENSIONDecember 24, 2018
STEERING AND CONTROL DRASTICALLY IMPAIRED WHEN HITTING A BUMP OVER 50 MPH. CAR AND STEERING WHEEL VIOLENTLY SHAKE AND CAUSES ME TO LOSE CONTROL OF THE VEHICLE. CAR IS STOCK WITH 0 MODIFICATIONS AND LESS THAT 700 MILES ON IT. WHOEVER SAYS THIS IS NOT A SAFETY CONCERN IS WRONG. I NEARLY CRASHED ON THE HIGHWAY GOING 55 MPH. FAMILY WILL NOT DRIVE WITH ME IN THE CAR ANYMORE DUE TO ISSUE. THIS IS A BRAND NEW CAR. HOW CAN THIS BE JUSTIFIED?
STEERINGDecember 23, 2018
I'VE HAD THREE RUBICONS IN THE PAST AND THE STEERING ON MY NEW 2018 RUBICON JL UNLIMITED IS HORRIBLE. THE CAR WANDERS LEFT AND RIGHT, THERE IS MUCH TOO MUCH PLAY IN THE STEERING WHEEL. IT FEELS VERY UNSAFE TO DRIVE. I TOOK IT TO THE DEALER AND THEY ACKNOWLEDGE THAT THE CAR STEERING IS VERY UNSTABLE, YET THEY DON'T KNOW HOW TO FIX IT. IT HAPPENS CONSTANTLY. BUT THE FASTER YOU GO THE MORE UNSTABLE IT FEELS. IT HAS BEEN HAPPENING SINCE I PURCHASED IT.
SUSPENSIONDecember 22, 2018
MY 2018 JEEP WRANGLER JL HAS DEVELOPED WHAT APPEARS TO BE A 'DEATH WOBBLE ' AFTER APPROXIMATELY 5000 - 7000 MILES.
STEERINGDecember 22, 2018
SATURDAY 11/10 GOING 60 MPH ON HIGHWAY MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY ONLY TO CORRECT ONCE SLOWING DOWN TO 40 MPH ON HIGHWAY. TOOK VEHICLE TO DEALERSHIP ON MONDAY 11/12. STEERING DAMPENER WAS REPLACED AND VEHICLE WAS RETURNED TUESDAY 11/20. ON TUESDAY 12/18 WHILE GOING 65 MPH ON HIGHWAY THE STEERING WHEEEL ONCE AGAIN BEGAN TO SHAKE VIOLENTLY AND ONLY WHEN SLOWING DOWN IN MORNING TRAFFICS DID IT STOP. THE VEHICLE HAD 1,000 MILES SINCE IT WAS RETURNED IN NOVEMBER. I BEGAN MY LEASE ON THIS VEHICLE AT THE END OF SEPTEMBER AND IT HAS 3,000 MILES IN 3 MONTHS. IT IS ONCE AGAIN BACK IN SERVICE AND AWAITING ANOTHER STEERING DAMPENER AS A REPLACEMENT. JEEP CUSTOMER SERVICE AND DICK SCOTT IN PLYMOUTH HAVE BOTH BEEN EXTREMELY PLEASANT TO WORK WITH. HOWEVER, I HAVE SERIOUS CONCERNS THAT THIS MAY HAPPEN AGAIN EVEN ONCE THE VEHICLE IS RETURNED. ORIGINAL STEERING DAMPENER FAILED AT 2,000 MILES AND REPLACEMENT DAMPENER FROM NOV 2018 FAILED AT 1,000 MILES. THE TERM THAT IS OFTEN USED FOR THIS STEERING SHAKING IS THE DEATH WOBBLE AND I HAVE SERIOUS CONCERNS OF SOMETHING SIGNIVWNT HAPPENING. ALL STEERING SHAKING SHAVE OCCURRED ON THE HIGHWAY BETWEEN 60-65 MPH WHILE GOING STRAIGHT. NO MAJOR POTHOLES OR DISRUPTION TO THE ROAD WAS EXPERIENCED.
UNKNOWN OR OTHERDecember 22, 2018
VEHICLE'S FRONT END SHAKES UNCONTROLLABLY WHEN YOU HIT A BUMP AT HIGH SPEEDS. YOU ALMOST HAVE TO STOP IN ORDER TO STOP THE SHAKING. IT HAS BEEN OCCURRING CONTINUOUSLY SINCE I GOT THE CAR. JEEP HAS ORDERED PARTS FOR THE ALLEGED REMEDY, BUT THEY ARE ON BACKORDER - WHICH MEANS A LOT OF THIS IS GOING ON.
STEERING,SUSPENSION,ELECTRICAL SYSTEMDecember 22, 2018
THE RADIO IS BEING REPLACED FOR THE SECOND TIME. IT HAS THE START STOP FEATURE AND IT WILL GO COMPLETELY DEAD AND REQUIRE TIME TO RESTART I WAS DRIVING 60 MPH AND IT STARTED SHAKING VIOLENTLY AND IT HAS DONE IN TWICE IN TWO DAYS. IT IS TERRIFYING I HAD TO PULL OFF TO THE SHOULDER.
UNKNOWN OR OTHERDecember 19, 2018
NEW 2018 WRANGLER JL SPORT WITH 1500 MILES. REPORTING THAT WHEN I RIDE OVER A BUMP, SUCH AS A TRANSITION FROM PAVEMENT TO AN OVERPASS, AT A SPEED GREATER THAN 55 OR 60 MPH, THE FRONT END VIOLENTLY SHAKES / WOBBLES AS WHAT I HEAR OTHER DESCRIBE AS A DEATH WOBBLE. THIS FORCES ME TO REDUCE SPEED TO AS LOW AS 20 MPH FOR THE WOBBLE TO CEASE. THIS HAPPENS EACH DAY AS I DRIVE THE SAME ROUTE TO WORK AND THEREFORE DRIVE OVER THE SAME OVERPASS. RELEVANT IS THAT THE BUMP WITHIN THE TRANSITION FROM PAVEMENT TO OVERPASS IS NOT WHAT I WOULD CONSIDER A SIGNIFICANT BUMP.
UNKNOWN OR OTHERDecember 19, 2018
AFTER RUNNING MY 2018 JEEP WRANGLER SAHARA UNLIMITED JL FOR A SHORT TIME, I WOULD SHUT THE CAR OFF THEN WHEN RESTARTED FIVE MINUTES LATER, I WOULD SMELL "MAPLE SYRUP". CONSTANT PROBLEM WHEN CAR HEATED UP TO RUNNING TEMP. FAN BOX EMITTED SMELL. TOOK CAR TO DEALER. DEALER SAID POSSIBLE PIN HOLE LEAK SO THEY REPLACED THE HEATER COIL. WHEN FINISHED THEY SAID THEY COULD SEE RESIDUE WHERE IT HAD BEEN LEAKING. I CAN OCCASIONALLY SMELL THIS STILL AFTER TWO MONTHS.
STEERING,SUSPENSIONDecember 18, 2018
DEATH WOBBLE WHEN HITTING BUMPS ON THE HIGHWAY ABOVE 60MPH. I HAD TO PULL OVER AND SLOW DOWN TO 45 MPH FOR IT TO STOP. DEALER REPLACED THE STABILIZER WITH AN AFTERMARKET ONE SINCE THE REPLACEMENT PART IS ON BACKORDER AND THE ISSUE IS STILL PRESENT.A STEERING STABILIZER WILL NOT FIX THE ISSUE, IT ONLY MASKS IT. THE VEHICLE HAS 1200 MILES ON IT AND IS COMPLETELY STOCK. THEIR IS SOMETHING WRONG WITH EITHER THE TRACK BAR JOINTS OR THE STEERING GEOMETRY. FCA WILL NOT ADMIT THE KNOW ITS AN ISSUE.
STEERING,WHEELS,UNKNOWN OR OTHERDecember 17, 2018
DEATH WOBBLE IN MY BRAND NEW 2018 JEEP WRANGLER JL SAHARA UNL. BOUGHT BRAND NEW, NOW HAVE ABOUT JUST UNDER 7K AND GETTING THE "DEATH WOBBLE". HERE'S AN EXPLANATION OF THE DEATH WOBBLE... HTTPS://WWW.YOUTUBE.COM/WATCH?V=54ZGNWTIY0S&T=126S
STEERING,ELECTRONIC STABILITY CONTROL (ESC)December 17, 2018
WHEN DRIVING IN COLD WEATHER OR JUST AFTER THE JEEP HAS BEEN SITTING IN LARK FOR A FEW HOURS IT WILL ALLOW ME TO STEER AT LOW SPEEDS BUT AFTER 45-60 MPH IT WILL LOCK ON ME A FEW TIMES UNTIL THE ENGINE IS FULLY WARM
STEERINGDecember 17, 2018
EXPERIENCED 5 INSTANCES OF IMPAIRED STEERING RESPONSE BETWEEN 11 K AND 12.5 K MILES. 1: 65 MPH EXITING FREEWAY, STEERING WHEEL WOULD NOT TURN. RELEASED WHEEL PRESSURE AND TURN COMPLETED. 2: NEGOTIATING AN S CURVE ON A LOCAL ROAD AT 55 MPH, WHEEL WOULD NOT TURN. RELEASED PRESSURE AND COMPLETED TURN. 3: TURNING RIGHT ONTO AN INTERSTATE FROM A STOP, STEERING WHEEL DID NOT WANT TO TURN BUT I FORCED IT WITH ADDITIONAL PRESSURE. 4 AND 5: FELT UNUSUAL RESISTANCE WHEN TURNING ON LOCAL STREETS AT LOW SPEED, 35 MPH OR LESS, BUT STEERING RESISTANCE WAS NOT AS SEVERE AS IN INSTANCES ABOVE. THE STEERING UP TO AROUND 11 K MILES WAS FINE. THE 5 INSTANCES ABOVE HAPPENED AT RANDOM INTERVALS AND SPEEDS, AND I HAVE BEEN UNABLE TO REPLICATE THE ISSUE ON PURPOSE. THE FIRST INSTANCE WAS PARTICULARLY DANGEROUS AS IF I HAD BEEN TRYING TO AVOID SOMETHING AT SPEED I WOULD LIKELY HAVE BEEN UNABLE TO DO SO BECAUSE I COVERED QUITE A DISTANCE BEFORE RECOVERING FROM SURPRISE AND TRYING TO TURN AGAIN. IN THE FIRST TWO INSTANCES I DO NOT KNOW IF I COULD HAVE FORCED THE STEERING WHEEL THRU THE TURNING RESISTANCE BY MAINTAINING PRESSURE UNTIL THE POWER STEERING SYSTEM WOKE UP.
STEERING,SUSPENSION,WHEELSDecember 17, 2018
WHILE DRIVING AT 55-75 MPH, WHEN HITTING A BUMP, THE WHEELS START BOUNCING ERRATICALLY AND THE STEERING WHEEL SHAKES VIOLENTLY. THE ONLY WAY TO GET IT TO STOP IS TO SLOW DOWN TO 40-50 MPH. OUT OF ALL THE CARS AND TRUCKS I'VE EVER DRIVEN, I'VE NEVER EXPERIENCED ANYTHING EVEN CLOSE TO THIS. EVERYONE IN THE CAR FREAKED OUT AND NOW NO-ONE IN MY FAMILY WILL DRIVE THE CAR. IT'S A NEW WRANGLER, STILL < 10,000 MILES AND NO MODIFICATIONS TO ANYTHING - COMPLETELY STOCK. THIS HAS HAPPENED ABOUT 20-25 TIMES. OUR RECENT 3 HOUR DRIVE ON THE EXPRESSWAY, IT HAPPENED 4 TIMES.
STEERINGDecember 17, 2018
WHILE DRIVING AT HIGH RATES OF SPEED AND HIT A BUMP IN THE ROAD THE VEHICLE WILL START TO SHAKE UNCONTROLLABLY. AT THAT POINT I'M REQUIRED TO SLOW THE VEHICLE DOWN TO APPROXIMATELY 30 TO 40 MILES AN HOUR BEFORE IT WILL SUBSIDE. THIS IS HAPPENED TO ME NUMEROUS TIMES ON THE HIGHWAY. WE HAVE BROUGHT IT TO THE DEALER WHERE THEY SAID THEY COULDN'T DUPLICATE IT HAPPENING AND DISMISSED IT. HOWEVER ON MY WAY TO WORK TODAY WHICH IS AN HOUR DRIVE ONE WAY IT HAPPENED TO ME FOUR TIMES IN WHICH I HAD TRAFFIC BACKED UP BEHIND ME AND ANGRY BECAUSE I HAD TO SLOW DOWN ON A 3-LANE HIGHWAY IN THE CENTER OF TRAFFIC IN ORDER TO CONTROL THE VEHICLE. THIS IS ALMOST CAUSED ME TO GET INTO AN ACCIDENT BECAUSE I HAVE TRIED TO GET OFF THE ROAD AS QUICKLY AS POSSIBLE.
UNKNOWN OR OTHERDecember 16, 2018
HEATER CORES ON THE 2018 WRANGLER JL HAVE COOLANT LEAKS SPRAYING TOXIC ARESOLIZED COOLANT INTO THE CABIN WHEN HEAT IS IN USE. I AM A MEMBER OF THE WRANGLER JL FORUMS AND MANY OWNERS ARE REPORTING THIS - HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/OOO-OOO-THAT-SMELL.16580/. JEEP EGOLF IN BREVARD, NC VERIFIED MY LEAK AND COMPLETED A HEATER CORE REPLACEMENT THIS MONTH. FIAT CHRYSLER CORPORATE HAS BEEN INVOLVED IN THIS COMPLAINT AND THERE IS A CASE # 572-46-618 ON RECORD. ACTION MUST BE TAKEN TO MAKE SURE THERE AREN'T DRIVERS OUT THERE INHALING THIS DURING DRIVING WHICH COULD LEAD TO HEADACHE AND NAUSEA, POTENTIALLY AFFECTING DRIVER SAFETY AND JUDGEMENT.
STEERINGDecember 16, 2018
STEERING LOCKED UP AT ABOVE 60 MILES AN HOUR 3 TIMES AND HAS ALMOST CAUSED ME AN ACCIDENT ALL 3 TIMES. ONCE ALMOST HITTING THE SIDE OF THE FREEWAY AND 2 OTHER CARS WHEN IT LOCKED ON AN OVERPASS GOING LEFT. I COULDN'T STRAIGHTEN IT AND INVADED THE NEXT LANE. STEERING ALSO WONDERS MORE THAN USUAL COMPARED TO OTHER WRANGLERS I'VE DRIVEN. LATEST INCIDENT IS ON THE DATE SELECTED.
STEERINGDecember 16, 2018
IN ONE INSTANCE, WHEN DRIVING AT SPEEDS ABOVE 60 MILES PER HOUR ON THE HIGHWAY, THE POWER STEERING EITHER FAILED OR SOMETHING WITHIN THE STEERING SYSTEM LOCKED UP. DECELERATING BELOW 40 MILES PER HOUR RELEASES THE STEERING AND YOU CAN STEER THE VEHICLE PROPERLY AGAIN. IN ANOTHER INSTANCE, DRIVING 45 MILES PER HOUR ON CITY STREETS, THE SAME LOCK UP OCCURRED. SLOWING DOWN TO BELOW 40 MILES PER HOUR ALLOWED THE JEEP TO BE CONTROLLED ONCE AGAIN. THIS HAPPENED ONCE ON 12/14/2018 (HIGHWAY) AND THEN AGAIN ON THE CITY STREET ON 12/15/2018. THANKFULLY IN BOTH INSTANCES I WAS ABLE TO SAFELY MANEUVER TO THE SIDE OF THE ROAD TO AVOID COLLISION.
STEERINGDecember 16, 2018
2018 JEEP WRANGLER JL UNLIMITED STEERING IS VERY SLOPPY AT ALL SPEEDS. STEERING IS VERY SOFT AND UNRESPONSIVE CAUSING THE VEHICLE TO WANDER FROM SIDE TO SIDE IN THE LANE WHILE DRIVING AT VARIOUS SPEEDS. STEERING DOES NOT HOLD POSITION, OR REMAIN CENTERED, VEHICLE DRIFTS IN THE LANE IN BOTH DIRECTIONS AT VARIOUS SPEEDS. ALMOST CONSTANT CORRECTION IS NEEDED TO KEEP VEHICLE MOVING IN A SOMEWHAT STRAIGHT LINE.
ENGINEDecember 16, 2018
WHEN I FIRST TURN ON THE HEATER ON COLD MORNING, A MAPLE SYRUP SMELL LIKE ANTIFREEZE COMES OUT OF THE DASH VENTS. MY COOLANT OVERFLOW TANK LOOSES ABOUT 1/4" COOLANT IN 2000 MILES. I BELIEVE THERE IS A PIN HOLE LEAK IN THE HEATER CORE. THE DEALER DID A PRESSURE TEST, BUT THE LEAK MUST BE TOO SMALL TO DETECT. THE SMELL IS NAUSEATING AND I UNDERSTAND ANTIFREEZE VAPOR IS TOXIC..
SUSPENSIONDecember 15, 2018
DEATH WOBBLE. 2X HIT A LIP IN THE FREEWAY AND FRONT TIRES/SUSPENSION STARTS SHAKING. DRIVING STRAIGHT SPEED > 40 MPH. I HAVE LOGGED COMPLAINT WITH MY DEALER JEEP VANN VINELAND NJ DELSEA DRIVE IN NJ.
STEERING,SUSPENSIONDecember 15, 2018
HIT A BUMP ON THE INTERSTATE CAUSING THE STEERING AND VEHICLE TO SHAKE UNCONTROLLABLY. THIS ONLY STOPPED WHEN SLOWING DOWN TO APPROX 45 MPH. THIS STARTED AT APPROX 60-65 MPH.
STEERINGDecember 14, 2018
THERE WAS ALREADY A RECALL ON THE STEERING BOX. I HAD IT REPLACED WITH THE PART NUMBERS ENDING IN ( AD ). THAT WAS THE PRESCRIBED PICS FROM THE DEALER. HOWEVER THE DEATH WORBBLE, IS BACK. THE DEALERSHIP WAS NOTIFIED AND SAID THEY WOULD ORDER ANOTHER STEER BOX AND REPLACE THAT ONE. THE FIX FOR THIS. MAY NOT BE WORKING
STEERING,SUSPENSION,UNKNOWN OR OTHERDecember 14, 2018
WHILE DRIVING AT HWY SPEEDS AND HITTING A BUMP IN THE ROAD THE FRONT RIGHT OF THE JEEP START TO WOBBLE VIOLENTLY. THE ONLY WAY TO STOP IT IS TO SLOW DOWN TO 35-40 MPR. THIS IS VERY DANGEROUS TO DO IN THE MIDDLE OF THE HWY. INITIALLY FELT LIKE A FLAT TIRE. I BROUGHT IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE THE WOBBLE AND CHECKED "EVERYTHING" THIS HAPPENED AT HIGH SPEEDS, 5 PEOPLE IN THE CAR AND DOG IN THE BAG. I AM DISAPPOINTED THAT THERE IS NOT A FIX FOR THIS ESPECIALLY IN A NEW MODEL JL. I PURCHASED BRAND NEW IN JUNE AND HAVE MADE NO MODIFICATION TO THE JEEP.IF SOMEONE WAS TO PANIC DURING THIS EVENT IT COULD BE LIFE THREATENING.
STEERING,SUSPENSIONDecember 13, 2018
MY PROBLEM HAS BEEN HAPPENING SINCE MID-NOVEMBER. THE PROBLEMS IS THAT AT HIGHWAY SPEEDS IF I HIT A BRIDGE JOIST OR A SEAM IN THE HIGHWAY, THE STEERING WHEEL SHAKES VIOLENTLY BACK AND FORTH AND I HAVE TO SLOW DOWN. THE DEALER AND JEEP HAVE SAID IT WAS THE STEERING STABILIZER, BUT I'VE HAD TWO REPLACEMENTS AND THE SAME THING CONTINUES TO HAPPEN. IT IS ESPECIALLY BAD IF THE BUMP IS ON A CORNER AND ONE TIRE HITS IT BEFORE THE OTHER. I'VE ALMOST LOST CONTROL SEVERAL TIMES. THIS HAPPENS AT SPEEDS OF AROUND 45+ MPH. IT IS DEFINITELY A SCARY SITUATION.
STRUCTUREDecember 13, 2018
FRAME WELD DEFICIENCIES ON 2018 JL JEEP WRANGLER RUBICON 4DR BUILT 01/31/18 SUMMARY A DEFECT PETITION WAS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) REQUESTING A FORMAL INVESTIGATION OF MODEL YEAR 2018JL JEEP WRANGLER VEHICLES FOR THE EXISTENCE OF WELD RELATED SAFETY DEFECTS LOCATED ON THE VEHICLE FRAME. THE PETITIONER ALLEGES WIDESPREAD WELD DEFECTS ACROSS "NEARLY ALL" 2018 JEEP WRANGLER (SPECIFICALLY JL FAMILY CODE) VEHICLE FRAMES. THE PETITION DESCRIBES A BROAD LIST OF FRAME WELD DEFICIENCIES, INCLUDING POROUS WELDS, EXCESSIVE SLAG, LACK OF WELD PENETRATION, OVER PENETRATION OF WELDS, OVERWELD OR WELD DRIP, AND WELD SPLASH. THE WELD DEFECTS ARE ALLEGEDLY LOCATED AT A VARIETY OF LOCATIONS ON THE FRAME ASSEMBLY INCLUDING THE TRACK BAR BRACKET WELDS THAT HAVE BROKEN AND RESULTED IN STEERING CONCERNS (SEE NHTSA SAFETY RECALL 18V-675). THE PETITIONER ALLEGES THAT THE EXISTENCE OF THE DESCRIBED WELD DEFECTS COULD RESULT IN "CATASTROPHIC FAILURE." THIS DEFECT PETITION HAS BEEN OPENED TO EVALUATE THE ISSUE AND DETERMINE WHETHER TO GRANT OR DENY THE PETITIONER'S REQUEST. THE COMPLAINTS (VOQ REPORTS) CITED ABOVE CAN BE REVIEWED AT NHTSA.GOV UNDER THE FOLLOWING REFERENCE (ODI) NUMBERS: 11140057, 11076098. NOTE: WE HAVE THE SAME ISSUE! WE OPENED 2 FCA CASES # 35210825 09/25/18) AND # 7245792 ON 10/22/18 (ALL ARE WITH THE FCA PREMIUM PREMIER TEAM CASE MANAGER. THE DEALERSHIP HAS NOT FOLLOWED UP - WE ESCALATED AND THEY ARE TO SCHEDULE A FCA REP TO COME TO THE DEALERSHIP. NO RESPONSE FROM DEALERSHIP SINCE 11/27/18 AFTER MUTIPLE PHONE CALLS OR E-MAILS. WILL HAVE TO SHOW UP IN PERSON AGAIN. UNBELIEVABLE IN 2018 - THERE IS NO QUALITY CONTROL ON THE MOST IMPORTANT PART OF THE VEHICLE - THE FRAME. NO OTHER REPUTABLE MANUFACTURER WOULD ALLOW THIS - JEEP NEEDS TO CORRECT, REFUND (BUY BACK THE VEHICLES) , OR REPLACE WITH NEW ONES CORRECTLY MANUFACTURED.
VISIBILITY/WIPERDecember 13, 2018
AIR FLOW FOR THE DEFROST DOES NOT GO INFRONT OF THE DRIVER SIDE OF THE WINDOW. WINDOW DOES NOT DEFROST OR DEFOG.
STEERINGDecember 13, 2018
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL CAUSING YOU TO CONSTANTLY MAKE CORRECTIONS JUST TO KEEP THE VEHICLE IN THE LANE. ITS VERY DIFFICULT TO MAINTAIN LANE POSITION IF YOU HIT A BUMP OR GROOVE IN PAVEMENT WHEN TRAVELING AT SPEEDS OVER 40MPH. THE DEALERSHIP STATES IT'S A "LIFTED JEEP THING" HOWEVER THE VEHICLE WAS BOUGHT NEW AS EQUIPPED AND OWNERS WITHOUT LIFTS REPORT THE SAME ISSUES. THE DIS-REGARD FOR SAFETY BY JEEP FCA IS DEEPLY CONCERNING AS THEY ARE NOT ASSISTING CURRENT OWNERS WITH A RESOLUTION (MY DEALERSHIP DENIES THE ISSUE COMPLETELY) AND THEY CONTINUE TO PUT MORE OF THESE DIFFICULT TO CONTROL VEHICLES ON THE ROAD. PLEASE HELP DRIVE AN INVESTIGATION BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED!
STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)December 12, 2018
I BOUGHT THIS WRANGLER JL MODEL NEW THIS PAST SUMMER. SINCE THAT TIME I HAVE EXPERIENCED 3 SEPARATE OCCASIONS WHERE THE FRONT END SHAKES UNCONTROLLABLY WITH THE STEERING WHEEL SHAKING BACK AND FORTH. THIS OCCURRED ONCE ON A MULTIPLE LANE ROAD TRAVELING APPROXIMATELY 45MPH AND ONCE ON A HIGHWAY TRAVELING APPROXIMATELY 70MPH. I HAVE BEEN TOLD BY THE JEEP DEALER THIS IS TERMED A "DEATH WOBBLE."
STEERING,SUSPENSIONDecember 12, 2018
AT 3 MONTHS OLD AND 3000 MILES, MY 2018 JL STARTED EXHIBITING THE "DEATH WOBBLE" SYMPTOMS. IT ALWAYS HAPPENS AT A SPECIFIC HIGHWAY SPEED--BETWEEN 55-70 MPH WHEN I HIT CERTAIN EXPANSION JOINTS ON THE HIGHWAY. I FEEL IT IN THE WHEEL, AND IT OSCILLATES THROUGHOUT THE FRONT END OF THE VEHICLE. I HAVE TO SLOW DOWN FOR IT TO STOP. IF I DON'T SLOW DOWN OR PULL TO THE RIGHT OF THE HIGHWAY, IT ESCALATES INTO A VIOLENT SHAKE. THE VEHICLE IS COMPLETELY STOCK WITH NO MODIFICATIONS. IT HAS NEVER EVEN BEEN OFF THE ROAD. IN RESPONSE, FCA ISSUED A REPLACEMENT STEERING STABILIZER. THE REPLACEMENT STABILIZER MASKED THE ISSUE FOR THREE WEEKS, BUT NOW THE WOBBLE IS COMING BACK JUST AS IT HAD BEFORE. AGAIN, TO STOP THE VEHICLE I HAVE TO SLOW DOWN TO 40-50 MPH ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS, AND FCA IS BEING INCREDIBLY RELUCTANT TO ACKNOWLEDGE AND ADDRESS THIS SERIOUS ISSUE.
STEERING,UNKNOWN OR OTHERDecember 12, 2018
BRAND NEW JEEP WRANGLER WOULD SHAKE VIOLENTLY WHEN HITTING A SMALL BUMP WHEN TRAVELING ON HIGHWAYS. LOOKED UP SYMPTOMS AND IT SOUNDS LIKE WHAT IS CALLED A "DEATH WOBBLE". HAD TO SLOW DOWN TO UNDER 30 MPH TO GET IT TO STOP.
STEERINGDecember 12, 2018
WHILE DRIVING DOWN HIGHWAY BEGINNING TO GO AROUND LEFT-HAND CURVE, WHEN YOU START TO TURN STEERING WHEEL TOWARD THE LEFT, IT WILL NOT TURN. TO GET THE VEHICLE TO TURN TO THE LEFT, YOU HAVE TO APPLY THE BRAKE, BUT WHEN YOU DO APPLY THE BRAKE, THE STEERING WHEEL RELEASES THE PRESSURE THAT IS HOLDING IT FROM NOT TURNING TO THE LEFT. AS A RESULT THE VEHICLE WILL DART INTO THE ON COMING LANE, HEAD ON TO ON COMING TRAFFIC.
UNKNOWN OR OTHERDecember 11, 2018
AT HIGHWAY SPEEDS AN EXTREME FRONT END - STEERING VIBRATION (WOBBLE) HAS OCCURRED ON SEVERAL OCCASIONS CAUSING A DANGEROUS SITUATION OF HAVING TO IMMEDIATELY SLOW DOWN ON THE HIGHWAY. I THEN MANEUVER TO THE SIDE OF THE ROADWAY WHERE IT WILL RE-SET AND I CONTINUE ON. THIS CONDITION HAS OCCURRED SEVERAL TIMES OVER THE PAST MONTH AND TWICE YESTERDAY. MY 2018 JEEP WRANGLER HAS 4500 MILES AND I HAVE NOT MADE ANY MODIFICATIONS ON IT SINCE THE JUNE 2018 PURCHASE. WHEN THIS OCCURS THE ENTIRE JEEP SHAKES RATHER VIOLENTLY AND IS AN IMMEDIATE CONCERN AND DRIVING DISTRACTION.
STEERINGDecember 11, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO C HARPER (2401 MEMORIAL BLVD, CONNELLSVILLE, PA 15425, 724-603-2800) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000.
SUSPENSIONDecember 11, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE SHIMMIED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SEA VIEW AUTO CORPORATION (810 NJ-35, OCEAN TOWNSHIP, NJ 07712, (732) 774-6500) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD BE PERFORMED. THE FAILURE MILEAGE WAS 1,100...*BF CONSUMER STATED JEEP HAS BEEN REPAIRED 3 TIMES AND HAS NOT BEEN FIXED. *JB
STEERING,SUSPENSION,WHEELSDecember 11, 2018
DEATH WOBBLE. EVERY TIME I'M ON THE HIGHWAY, 65-75MPH, AND GO OVER A BRIDGE OR OTHER SLIGHT BUMP. THE STEERING WHEEL AND ENTIRE CAR START SHAKING VIOLENTLY AND I HAVE TO SLOW DOWN TO GET IT UNDER CONTROL. I WON'T LET MY 18 YEAR OLD CHILD DRIVE THE JEEP BECAUSE OF THIS. IT'S QUITEVIOLENT. I WILL PUT THE MOST RECENT DATE, BUT IT HAS HAPPENED SEVERAL TIMES. I'M NOT WHAT ONE WOULD DESCRIBE AS AN UPTIGHT DRIVER BUT THIS SCARED ME. THE JEEP HAS HAD NO MODIFICATIONS FROM DATE OF PURCHASE. TIRE PRESSURE IS EQUAL AND NORMAL. THE MILEAGE IS LESS THAN 8,000. I'VE HAD THE CAR FOR 6MINTHS
STEERINGDecember 11, 2018
WHEN HITTING BUMP AT HIGHWAY SPEED STEERING BEGINS SHAKE. I HAVE TO SLOW DOWN TO GET IT TO STOP
STEERINGDecember 11, 2018
IT'S DIFFICULT TO KEEP THE VEHICLE (2018 JEEP RUBICON JL) FROM WEAVING WHEN DRIVING ON THE HIGHWAY. IT'S SCARY DRIVING AT HIGHWAY SPEEDS IN TRAFFIC WHEN THE VEHICLE IS WEAVING. DEALER SAYS THERE ISN'T ANYTHING WRONG WITH THE VEHICLE. THIS VEHICLE WAS PURCHASE NOV 6, 2018 WITH 6 MILES ON IT.
SUSPENSIONDecember 10, 2018
VIOLENT SHAKING-SEEMS LIKE THE FRONT TIRES ARE ALTERNATING ON AND OFF THE ROADWAY AT HIGH SPEED. IT HAPPENS AFTER HITTING A SMALL UNEVEN AREA ON A HIGHWAY WHILE TRAVELING AT HIGHWAY SPEEDS (70). HAVE TO APPLY THE BRAKE TO BREAK IT OUT OF THE SHAKING.(DOWN TO ABOUT 45MPH). THIS IS SCARY, I AM A WOMAN WITH CHILDREN. THE DATE BELOW IS JUST THE LAST AND THE WORST TIME IT HAS HAPPENED. IT'S BEEN BACK AT THE DEALERSHIP FOR THIS A FEW WEEKS AGO AND TAKEN BACK TODAY FOR THE SAME ISSUE. I DONT BELIEVE JEEP KNOWS WHAT'S WRONG. THE DEALERSHIP IS TRYING TO FIND THE PROBLEM.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)December 10, 2018
MY STEERING WHEEL SHAKES/VIBRATES RAPIDLY MULTIPLE TIMES DAILY AT SPEEDS VERYING FROM 20MPH THROUGH 80MPH. IT HAPPENS WHEN I HIT A BUMP OR SOME KIND OF IREGULAR FORM IN THE ROAD AND IT LAST FROM 5 SECONDS ALL THE WAY TO 35 SECONDS.
STEERING,SUSPENSIONDecember 9, 2018
WHEN HITTING A BUMP ON THE HIGHWAY (FOR EXAMPLE- BRIDGE SEAMS) AT HIGHWAY SPEEDS (55 MPH+) THE JEEP WILL SHUDDER AND SHAKE, PARTICULARLY THE STEERING WHEEL & FRONT END AT TIMES; SOMETIMES WHEN HITTING A SERIES OF BUMPS THE SHUDDERING WILL INTENSIFY AND IS MORE DIFFICULT TO STOP. THE ONLY WAY TO STOP THE SHUDDERING IS TO SLOW DOWN TO SPEEDS THAT ARE POTENTIALLY UNSAFE ON THE HIGHWAY - <30 MPH.
STEERINGDecember 8, 2018
CLICKING NOISE FROM FRONT DRIVERS SIDE WHEN TURNING AT LOW SPEEDS. BALL JOINT RETAINER BOLTS OUT OF TORQUE SPEC FROM FACTORY.
STEERINGDecember 8, 2018
PURCHASED NEW IN JULY 2018. CURRENTLY HAS 5,800 MILES TRAVELED. I HAVE EXPERIENCED THE SEVERE "DEATH WOBBLE" THREE TIMES. ONCE AT 65MPH WHEN I HIT A ROUGH EXPANSION JOINT IN A BRIDGE. THE OTHER TWO AT ROUGHLY THE SAME SPEED, AND I HIT BUMPS IN THE HIGHWAY. IN READING THE PROBLEMS OTHER OWNERS HAVE EXPERIENCED, I DID TRY LOWERING AIR PRESSURE IN THE TIRES. THEY WERE ALL INFLATED AT THE HIGH END OF THEIR RANGE FOR WINTER. I LOWERED EACH ABOUT 10% - AND I HAVE NOT HAD ANY WOBBLES SINCE. THIS MAY BE A COINCIDENCE OBVIOUSLY. WHAT IS BAD ABOUT ALL THIS IS THAT MY WIFE WILL NOT DRIVE THE JEEP SINCE SHE WAS A PASSENGER DURING A DEATH WOBBLE. I DO NOT FEEL ANY PROBLEMS WITH ALIGNMENT. I HAVE NOT HAD THE JEEP OFF ROAD YET, SO NO STRESS ON THE SUSPENSION OUTSIDE OF NORMAL DRIVING CONDITIONS. AND I HAVE NOT EVEN DRIVEN MORE THAN AROUND THE BLOCK IN FULL 4 WHEEL DRIVE.
STEERINGDecember 8, 2018
2018 JEEP WRANGER JL SPORT 2 DOOR HAS 1500 MILES, STOCK FROM THE FACTORY, NO MODIFICATIONS AND I EXPERIENCED THE "DEATH WOBBLE" ON THE HIGHWAY - AT ABOUT 70 MPH I WENT OVER A BUMP IN THE HIGHWAY AND THE JEEP STARTED SHAKING VIOLENTLY, LUCKILY NO ONE AROUND ME AND AS I SLOWED TO APPROX 40 MPH IT STOPPED. I PULLED OFF TO CHECK EVERYTHING. I HAD NEVER HEARD OF THIS SO CLEARLY I WAS VERY SHOOK UP. I HAVE SINCE CALLED THE DEALER I BOUGHT IT FROM AND THEY ARE GOING TO TAKE A LOOK NEXT WEEK. VERY CONCERNED ABOUT THE SAFETY!
STEERING,SUSPENSIONDecember 8, 2018
I PURCHASED THIS 2018 UNLIMITED IN JUNE, BRAND NEW, WITH UNDER 500 MILES IT TOOK TO DRIVE IT FROM MI. AT APPROX. 15,000 MILES I HEARD A RATTLE, THAT SOUNDED LIKE A LOOSE HEAT SHIELD, TOOK IT IN AND TECHS FOUND NOTHING, SAID NO HEAT SHIELDS. WITHIN ABOUT 2 WEEKS I WAS DRIVING ON THE HIGHWAY, AT HIGHWAY SPEED, AS I CAME OVER BRIDGE CROSSINGS MY JEEP WOULD SHAKE UNCONTROLLABLY AND I WAS NOT ABLE TO STEER. AT FIRST IT WOULD ONLY HAPPEN OCCASSIONALLY, THEN IT GOT WORSE, TO THE POINT OF MOVING OUT OF THE LANE I WAS DRIVING IN AND INTO THE BERM AND/OR INTO THE LANE NEXT TO ME. THE WHOLE JEEP WOULD SHAKE UNCONTROLLABLY FOR LONGER THAN 1-3 MINUTES. I DID NOTICE THAT IF CROSSING OVER BRIDGES IN A STRAIGHT AWAY, THE WOBBLE WAS LESS SEVERE THAN IF I WAS IN A SLIGHT CURVE, OR ANGLE. ALSO, I DID NOTICE THAT IF I TOOK MY FOOT OFF THE GAS PEDAL BEFORE, DURING AND FOR A SHORT PERIOD AFTER BRIDGES, THE JEEP DOESN'T HAVE THE WOBBLE AS OFTEN. THIS MAY NEED TO BE CHECKED, THE TECHS ARE REPLACING PARTS THEY ARE BEING TOLD TO BY JEEP, BUT JEEP DOESN'T KNOW WHAT IS CAUSING THE DEATH WOBBLE, MAYBE IT ISN'T DIRECTLY RELAYED TO ONLY THE FRONT STEERING DAMPER.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)December 8, 2018
BOUGHT JEEP JL 2018 BRAND NEW, I HAVE NOTICED ON AT LEAST THREE OCCASIONS THAT WHEN DRIVING ON REGULAR ROADS, STREETS, AT SPEEDS OF 25-45 MPH AND COMING TO A COMPLETE STOP, AT A LIGHT, OR STOP SIGN, OR STOPPING FOR A CAR IN FRONT OF YOU, AFTER TAKING YOUR FOOT OFF THE GAS, APPLYING THE BRAKE, JUST BEFORE YOU COME TO A COMPLETE STOP THE JL LUNGES FORWARD, WHILE YOU ARE STILL ON THE BRAKE. COULD THIS BE SOMETHING WRONG WITH THE ECM?
STEERINGDecember 7, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. AFTER THE VEHICLE WAS PURCHASED BRAND NEW ON SEPTEMBER 23, 2018, THE CONTACT STATED THAT THE STEERING WAS MALFUNCTIONING AND THE VEHICLE WOULD NOT REMAIN CENTERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO STERLING CHRYSLER JEEP DODGE RAM (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570). THE DEALER TEST DROVE THE VEHICLE, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WENT TO ANOTHER UNKNOWN DEALER AND THEY DETERMINED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THEY WERE CONDUCTING AN INVESTIGATION. THE FAILURE MILEAGE WAS 2,700.
STEERINGDecember 7, 2018
AROUND 10,000 MILES THE 'DEATH WOBBLE' STARTED. IT HAPPENS ALMOST DAILY. WHEN DRIVING ON THE HIGHWAY BETWEEN SPEEDS OF 55-75 THE FRONT END AND STEERING WHEEL WILL VIOLENTLY SHAKE. IT WILL STOP IF I SLOW DOWN SIGNIFICANTLY, WHICH ISN'T ALWAYS SAFE ON THE HIGHWAY. WHILE IT HAPPENS ONLY DAILY, IT DOES NOT LAST LONG WHEN IT DOES HAPPEN. THIS NEVER HAPPENED THE FIRST 10K MILES, AND NOW ALMOST EVERY DAY.
STEERINGDecember 6, 2018
MY DAUGHTER WAS DRIVING MY 2018 JEEP WRANGLER JL TO AL A MONTH AGO AND EXPERIENCED THE "DEATH WOBBLE". SHE DID NOT LOSE CONTROL OF THE JEEP AND MADE IT THERE FINE. TODAY, MY WIFE WAS DRIVING THE JEEP UP I-85 FROM DOWNTOWN ATLANTA, WENT OVER A SEAM IN THE ROAD AT 70 MPH (SPEED LIMIT) AND ALMOST LOST CONTROL OF JEEP AND SWERVED INTO ADJACENT LANE ALMOST SIDESWIPING ANOTHER CAR WHEN SHE EXPERIENCED THE 'DEATH WOBBLE'. SHE WAS SO UPSET, SHE PULLED OFF THE INTERSTATE IN TEARS. I HAVE SENT E-MAILS TO JEEP HQ AND DEALER I PURCHASED JEEP FROM.
STEERING,SUSPENSIONDecember 5, 2018
WHEN TRAVELING HIGHWAY SPEEDS TYPICALLY BETWEEN 70-75 AND THE JEEP HITS A BUMP. THE ENTIRE CAR WOBBLES FAIRLY SIGNIFICANTLY FOR A SECOND OR TWO. IT STOPS WOBBLING WHEN YOU TAKE FOOT OFF THE ACCELERATOR. THE DEALER EXAMINED THE CAR AND BELIEVES IT TO BE SAFE. I HAVE DRIVEN MANY JEEPS OVER THE YEARS AND NEVER EXPERIENCED THIS. IT DOES NOT SEEM SAFE.
STEERING,SUSPENSIONDecember 4, 2018
WHEN HITTING A BUMP ON THE HIGHWAY (FOR EXAMPLE- BRIDGE SEAMS) AT HIGHWAY SPEEDS (45 MPH+) THE JEEP WILL SHUDDER AND SHAKE, PARTICULARLY THE STEERING WHEEL & FRONT END AT TIMES; SOMETIMES WHEN HITTING A SERIES OF BUMPS THE SHUDDERING WILL INTENSIFY AND IS MORE DIFFICULT TO STOP. THE ONLY WAY TO STOP THE SHUDDERING IS TO SLOW DOWN TO SPEEDS THAT ARE POTENTIALLY UNSAFE ON THE HIGHWAY - <30 MPH.
SUSPENSIONDecember 4, 2018
STEERING LOOSE OR NOT TIGHT. VEHICLE WANDERS ALL OVER THE ROAD. WILL NOT TRACK STRAIGHT. HAS TO MUCH PLAY IN THE STEERING. YOU CAN MOVE THE STEERING WHEEL BACK AND FORTH ABOUT ONE INCH AND NO RESPONSE IN THE STEERING. ALWAYS CHASING THE VEHICLE TO KEEP IN ON THE ROAD.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)December 4, 2018
ON 10-10-18 (15000MILES) I STARTED TO EXPERIENCE A DEATH WOBBLE THAT WAS GETTING WORSE VERY QUICKLY. I TOOK IT TO MY DEALERSHIP AND THEY HAD IT FOR 31 DAYS. THEY SAID IT WAS A PROBLEM IN ONE OF MY TIRES. I DROVE IT 200 MORE MILES AND IT STARTED AGAIN. I CALLED THEM BACK AND THEY TOLD ME THAT CRYSTLER SAID THERE WAS NO FIX FOR IT AND IT WAS STILL SAFE. AS IT CONTINUED TO GET WORSE, I CALLED CRYSTLER, AND THEY HAD THEIR TECH REACH OUT TO MY DEALERSHIP (TOOK 3 WEEKS). THEY SAID THEY NEEDED TO INSTALL AN AFTER MARKET STABALIZER BAR, WHICH THEY DID - AND AS I DROVE AWAY AND ON TO THE INTERSTATE THE JEEP WENT VIOLENTLY OUT OF CONTROL AND I WAS ALMOST HIT BY 4-5 OTHER VEHICLES ON THE INTERSTATE. I WAS ALMOST KILLLED. I DROVE RIGHT BACK TO THE DEALERSHIP AND EXPLAINED AS I WAS SHAKING WITH TEARS FROM FEAR. THIS HAS BEEN ALMOST 2 MONTHS AND THEY ARE REFUSING TO GIVE ME A LOANER. MY RESPONSES AND LACK OF URGENCY ON THIS IS BEYOND LEGAL. I AM NOT SAFE IN A $50K BRAND NEW VEHICLE. PLEASE SOMEONE DO SOMETHING ABOUT THIS VERY SOON, IT ISN'T JUST JEEP OWNERS, IT IS WHOMEVER MIGHT BE DRIVING AROUND THEM ON INTERSTATES AND HIGHWAYS.
STRUCTUREDecember 3, 2018
TRAVELING ABOUT 60 MPH ON A RURAL TWO LANE ROAD A TRUCK APPROACHING FROM OPPOSITE DIRECTION PUSHED WIND INTO FRONT OF THE JEEP CAUSING HOOD TO FLUTTER UP APPROX ONE INCH. STARTLING ME DRIVING.
STEERING,UNKNOWN OR OTHERDecember 3, 2018
DEATH WOBBLE. BOUGHT BRAND NEW 2018 JEEP SAHARA IN JUNE. 12/1/2018 HIT A BUMPY ROAD AND WENT INTO A VIOLENT SHAKE. IT DID IT TWICE MORE LATER THAT DAY ON 12/2 IT DID THIS AGAIN. ALL AT SPEED 55-80 THE SHAKING IS SO BAD IT IS HARD TO CONTROL VEHICLE. YOUR HANDS WILL BE NUMB AFTER TRYING TO HOLD THE STEERING WHEEL.
STEERING,SUSPENSIONDecember 2, 2018
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
STEERING,SUSPENSION,WHEELSDecember 2, 2018
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
STEERING,SUSPENSIONDecember 2, 2018
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
UNKNOWN OR OTHERDecember 2, 2018
MISSING WELDS AND VERY POOR AND INCOMPLETE WELDS ON THE FRAME HORNS. WAS REPLACING FRONT BUMPER AND NOTICED A WELD THAT BURNED RIGHT THROUGH THE METAL IN THE FRAME AND LEFT A HOLE THROUGH THE METAL ALLOWING THE WEATHER AND ELEMENTS TO PENETRATE THE INSIDE OF THE FRAME. UPON FURTHER INSPECTION, I ALSO FOUND INCOMPLETE WELDS AND WELDS THAT WERE MISSING COMPLETELY ON ONE FRAME HORN THAT WERE ALL PRESENT ON THE EXACT SAME FRAME HORN LOCATED ON THE OTHER SIDE OF THE FRAME. ON THE FRAME HORN MISSING THE WELDS, THE METAL PLATES SUPPORTING THE FRAME HORN WERE NOT FLUSH OR EVEN, THE PLATE WAS CROOKED. ON THE FRAME HORN WHERE THE WELDS WERE PRESENT, THE PLATE WAS FLUSH AND EVEN. THIS IS THE LOCATION WHERE THE BUMPER IS BOLTED TO THE FRAME TO PROTECT THE FRONT OF THE VEHICLE. THE WELDS COULD NOT BE SEEN UNLESS THE BUMPER WAS REMOVED
STEERINGDecember 1, 2018
MY NEW JL HAS 2600 MILES ON IT AND I'VE HAD ISSUES WITH THE AMOUNT OF PLAY (COUPLE INCHES OF FREE PLAY) MOST NOTICEABLE ON THE HIGHWAY. IT FLOATS BACK AND FORTH, REQUIRING CONSTANT CORRECTION. I HAD A 2.5' LIFT INSTALLED, AND FIRST THOUGHT THIS WAS THE ISSUE. AFTER READING ALL THE ACCOUNTS OF STEERING, MINE IS EXACTLY AS PEOPLE ARE DESCRIBING. I'VE HAD THE LIFT LOOK AT, ALIGNMENT REDONE, WHEELS BALANCED, AND STILL SEEMS SLOPPY AND UNSAFE. MY PARTICULAR VIN DOES NOT SHOW IT ON THE RECALL, BUT THIS IS HORRIBLY DANGEROUS. I'M DRIVING HOME TO SEE MY FOLK IN A COUPLE DAYS AND AM SCARED OF MY 40K NEW JEEP. PLEASE MAKE THEM DO A FULL RECALL TO INVESTIGATE ALL STEERING ISSUES. I'VE ALSO EXPERIENCED A 'SHIMMY SHAKING ' WHILE ON HIGHWAY SPEEDS TURNING AND WEIGHT SHIFTS. NOT LIKE A VIOLENT DEARH WOBBLE, BUT STILL COMPLETELY SHAKING THE JEEP. I SUPPOSE IF WHILE ON MY DRIVE HOME NEXT WEEK I CRASH, LET THIS BE A WARNING AND EYE OPENER THAT THERE IS SOMETHING DEFINITELY NOT SAFE ABOUT IT. I DON'T HAVE HAVE AN ALTERNATIVE TO DRIVING SOMETHING ELSE. NOR SHOULD WE HAVE TO BE WORRIED ABOUT DRIVING OUR VERY EXPENSIVE NEW VEHICLES..
ELECTRICAL SYSTEMDecember 1, 2018
CHECK ENGINE LIGHT COME ON AFTEN, HAVE TO UNHOOK MY BATTERY TO TURN OFF
STEERINGDecember 1, 2018
THERE IS A DEAD SPOT IN THE STEERING AT CENTER . WHEN I'M DRIVING I HAVE TO CONSTANTLY CORRECT THE STEERING TO MAKE IT GO STRAIGHT . THE PROBLEM GETS WORSE AT HIGHER SPEEDS . THE VEHICLE WONDERS AND I'M SURE IT LOOKS LIKE THERE'S A DRUNK DRIVER BEHIND THE WHEEL . I CAN MOVE THE STEERING WHEEL 15 DEGREES BACK AND FORTH IN EITHER DIRECTION WHILE DRIVING AND NOT GET A RESPONSE FROM THE STEERING . THAT'S THE DEAD SPOT . THIS MAKES IT DIFFICULT TO KEEP THE VEHICLE IN A LANE .
STEERING,SUSPENSION,WHEELSDecember 1, 2018
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
STEERINGDecember 1, 2018
I PURCHASED THIS JEEP BRAND NEW. I CAN HARDLY MAINTAIN MY LANE WHILE TRAVELING OVER 60MPH ON THE HIGHWAY. I AM ALL OVER THE ROAD. I HAVE TO HOLD ON TIGHTLY WITH TWO HANDS. I HAVE OWNED SEVERAL JEEPS OVER THE YEARS. I HAVE NEVER HAD THIS ISSUE. I HAVE A VIDEO OF THE 1" IN THE PLAY OF MY STEERING WHEEL WHILE TRAVELING AT HIGHWAY SPEEDS. THE JEEP DOES NOT MOVE OR RESPOND UNTIL YOU GO PAST THAT 1" GAP. I HAVE ALSO ALMOST WRECKED DUE TO OVER CORRECTING. A CAR CAME INTO MY LANE WHILE ON THE INTERSTATE. I SWERVED, BUT DUE TO THE STEERING BOX NOT RESPONDING TO WHAT THE STEERING WHEEL WAS DOING, I ALMOST FLIPPED IT. VERY SCARY. IT IS NOT FUN TO DRIVE AND I HAVE CONTEMPLATED GETTING RID OF IT.
UNKNOWN OR OTHERNovember 30, 2018
DEATH WOBBLE
ELECTRONIC STABILITY CONTROL (ESC)November 30, 2018
MY ELECTRONIC STABILITY CONTROL SERVICE LIGHT CONTINUES TO COME ON, EVEN AFTER SEVERAL REPAIRS AND SOFTWARE UPDATES.
STEERING,SUSPENSIONNovember 30, 2018
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
STEERING,WHEELSNovember 30, 2018
MY VEHICLE HAS THE "DEATH WOBBLE" ON THE HIGHWAY AT ANY SPEEDS ABOVE 55 MPH. IF I HIT A SMALL BUMP ON THE ROAD, SUCH AS A HIGHWAY JOINT, MY STEERING WHEEL SHAKES VIOLENTLY AND UNCONTROLLABLY AND MY WHEELS ALSO UNCONTROLLABLY VIBRATE. I AM UNABLE TO CONTROL THE VEHICLE WHEN THIS HAPPENS AND IMMEDIATELY TRY TO SLOW DOWN AND HOLD ONTO THE STEERING WHEEL AS HARD AS I CAN.
STEERINGNovember 30, 2018
JEEP WRANGLER JL SPORT (2 DR) BUILD DATE 6/18 PURCHASED 7/18 CURRENTLY 1243 MILE ON THE ODOMETER. SINCE THE DRIVE HOME FROM THE DEALER THE VEHICLE CONSTANTLY WANDERS LEFT AND RIGHT REGARDLESS OF THE TYPE OF ROAD SURFACE. I RECENTLY TOOK THE JEEP ON A STRAIGHT AND LEVEL ROAD AND COULD NOT TRAVEL MORE THAN 25 YARDS AT 45 MPH WITHOUT MOVING THE STEERING WHEEL AT LEAST 1.5 INCHES. I HAVE ADJUSTED THE TIRE PRESSURE UP AND DOWN FROM THE FACTORY SETTING WITH NO CHANGE. I BELIEVE THIS IS A COMMON PROBLEM ON THE JEEP JL, IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS OWN LANE CREATING CONTROL PROBLEMS. THE PROBLEM INTENSIFIES WITH SPEED
UNKNOWN OR OTHERNovember 29, 2018
WHITH ONLY 6,OOO MILES ON MY WRANGLER I NOTICED SOME SLIGHT SHIMMYING WHILE DRIVING ON THE MAIN ROADS THEN WHEN I GOT ON THE EXPRESSWAY I HAD JUST REACHED ABOUT 65MPH AND MY JEEP STARTED SHAKING UNCONTROLLABLY WHICH FORCED ME TO PULL OVER AND CALL A TOW TRUCK. IT TOOK ALMOST TWO MONTHS FOR THE PART TO COME IN ( STEARING DAMPER) AND 2 TRIES FOR THE DEALERSHIP TO FIX THE PROBLEM. I HAVE HAD IT BACK ONE WEEK .
STEERINGNovember 29, 2018
MY STEERING SEEMS TO BIND WHEN I TURN THE WHEEL TO THE LEFT. IT WILL BIND THEN LET GO CAUSING OVERSTEERING. THE PROBLEM IS INTERMITTENT. THE PROBLEM IS ON BOTH CITY STREETS AND ON THE HIGHWAY. THERE WERE TWO OCCASIONS WHEN THE STEERING WOULD ONLY ALLOW ME TO TURN THE WHEEL 1/4 TO THE LEFT. I HAD TO USE BOTH HANDS AND PULL REAL HARD TO TURN THE JEEP A FRACTION. IT SEEMS LIKE THE PROBLEM IS WORSE WHEN IT IS COLD. THIS PROBLEM WAS ALSO ON BOTH CITY STREETS AND ON THE HIGHWAY. THIS PROBLEM IS ALSO INTERMITTENT. THIS IS A SERIOUS SAFETY CONCERN. BOTH PROBLEMS SEEM TO BE GETTING WORSE. THE VEHICLE IS IN THE DEALERSHIP NOW BUT THEY HAVE NOT EXPERIENCED THE PROBLEMS.
STEERINGNovember 29, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 64 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND EXHIBITED THE "DEATH WOBBLE". THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE SHOOK UNTIL IT SLOWED DOWN TO 40 MPH AND THE SHAKING STOPPED. THE CONTACT WAS ABLE TO DRIVE HOME WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS CHRYSLER DODGE JEEP RAM (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 378-0707) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER WAS DEFECTIVE. THE REPAIRS WERE COMPLETED, BUT THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,000.
STEERINGNovember 29, 2018
THERE IS A LOT OF PLAY IN THE STEERING AND IT'S VERY DIFFICULT TO KEEP THE VEHICLE STRAIGHT. IT SEEMS TO FLOAT ALL OVER THE ROAD AND REQUIRES CONSTANT STEERING CORRECTION. THIS HAS ALMOST CAUSE MULTIPLE ACCIDENTS. CITY AND HIGHWAY DRIVING.
ELECTRONIC STABILITY CONTROL (ESC)November 29, 2018
RADIO SCREEN SHOWS "DISPLAY HOT" VERY OFTEN. ENTIRE DASHBOARD IS EXTREMELY HOT TO THE TOUCH. IF YOU TOUCH THE VENTS, THE HEATED VENT WILL BURN YOUR FINGER. THERE IS A BURNING RUBBER SMELL.
STEERINGNovember 29, 2018
DEATH WOBBLE HAPPENED TWICE AT SPEED OF 70-75 MPH
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKESNovember 29, 2018
DRIVING ON HIGHWAY, WHEN TRYING TO SLOW DOWN AND APPLYING BRAKES VEHICLE WAS VEERING TO THE RIGHT. ALMOST WENT OFF ROAD AND HIT GUARD RAIL. VEHICLE ALSO HAS AN ISSUE WITH STEERING ON STRAIGHT AWAYS WANTS TO WANDER ALL OVER HIGHWAY, HAD TIRES/WHEELS/AND ALIGNMENT INSPECTED EVERYTHING CAME BACK FINE NO ANSWER FOR WHY VEHICLE WANDERS AND VEHICLE CONSTANTLY GOES RIGHT WHILE BRAKING
STEERING,SUSPENSIONNovember 29, 2018
CHANGING LANES ON HIGHWAY AT 65 MPH LOST TOTAL CONTROL OF FRONT END. VIOLENT SHAKING AND NEARLY CRASHED. STEERING WHEEL VIOLENTLY SHAKING AND COULD NOT STEER.
STEERINGNovember 28, 2018
JUST PURCHASED A NEW JEEP WRANGLER JL RUBICON AND IT HAS MAJOR STEERING ISSUES. ALMOST IMPOSSIBLE TO KEEP THE CAR IN A STRAIGHT LINE DUE TO EXCESSIVE PLAY IN THE STEERING. ON A WINDY DAY IT ACTUALLY DANGEROUS AND ON ONE OCCASION I ALMOST HIT A GUARDRAIL ON THE INTERSTATE. THE WANDERING IS MOST NOTICEABLE ON THE INTERSTATE. THIS IS NOT CAUSED BY ANY SPECIFIC ROAD SURFACE. I WANTED TO DOCUMENT THIS JUST IN CASE SOMETHING HAPPENS TO ME OR MY VEHICLE. THERE ARE THOUSANDS OF OTHER WRANGLER OWNERS 2018 JL MODEL THAT ARE HAVING THE SAME ISSUE. I ONLY HAVE 2500 MILES BUT ANOTHER ISSUE THAT I HAVEN'T YET EXPERIENCED IN MY JEEP YET BUT THERE IS A DANGEROUS SHIMMY WHEN HITTING BRIDGE OVER PASSES, EXPANSION JOINT IN THE ROAD WHEN YOUR GOING 55-65 MPH. WOULD BE NICE IF GOVT COULD STEP IN AND ACCELERATE THE FIX AND MAKE FIAT CHRYSLER FIX THESE JEEPS BEFORE SOMEONE IS KILLED DRIVING THEIR JEEP.
STEERINGNovember 28, 2018
'TAKATARECALL' STEERING WHEEL STUCK ON VEHICLE WHILE DRIVING ON HIGHWAY TO LEFT SIDE CAUSING ME TO ALMOST GOING OFF SIDE OF ROAD HAD TO JERK STEERING WHEEL BACK ALMOST LOSING CONTROL, WAS ABLE TO KEEP CONTROL WITH BOTH HANDS ON WHEEL
STEERING,SUSPENSION,WHEELSNovember 28, 2018
UA5/NHTSA 18V-675 TRACK BAR WELD RECALL. I HAD THE REQUIRED INSPECTION DONE TWO WEEKS AGO, BUT DEALER WON'T DO THE WELDING. I HAVE BEEN TRYING TO MAKE JEEP CUSTOMER SERVICE MAKE THE LOCAL DEALER FIX THIS VERY SERIOUS ISSUE, BUT NOTHING HAPPENS. I'VE EVEN TRIED A DEALER 1 HOUR 40 MINUTE DRIVE FROM ME HERE IN ARIZONA, THEY WON'T DO IT EITHER.
STEERING,WHEELSNovember 28, 2018
I WAS DRIVING STRAIGHT AT A SPEED OF 65 MILES PER HOUR ON A BUSY, MAIN HIGHWAY. WITHOUT WARNING, THE JEEP WENT INTO A "DEATH WOBBLE" AND WAS UNABLE TO BE CONTROLLED. I WAS UNABLE TO STEER THE VEHICLE AND I WAS FORCED TO COAST TO A STOP ALONG THE SHOULDER. ONLY UPON BRINGING THE CAR TO A COMPLETE STOP DID THE THE VIOLENT SHAKING STOP. I WAS UNABLE TO DRIVE THE CAR PROPERLY AFTER THAT, AS THE STEERING WAS LOOSE AND NOT CORRECTLY CONTROLLED. I MADE IT TO A GAS STATION WHILE DRIVING SLOWLY AND WAS TOWED TO A DEALERSHIP FROM THERE.
STEERINGNovember 28, 2018
DRIVING ON HIGHWAY AT APPROXIMATELY 70-75 MPH AND THE FRONT END STARTED TO SHAKE VIOLENTLY. STEERING WHEEL AND FRONT END WERE VISIBLY SHAKING. HAD TO PULL TO SIDE OF ROAD. TOOK TO DEALERSHIP THE NEXT DAY IN WHICH THEY STATED IT WAS THE "DEATH WOBBLE". PARTS NOT AVAILABLE TO FIX FOR 5-6 MORE MONTHS (APRIL - MAY 2019). COMPLETELY UNACCEPTABLE CONSIDERING IT'S BRAND NEW, I COMMUTE 5 DAYS A WEEK (120 HIGHWAY MILES A DAY) AND ALSO TRANSPORT TWO SMALL CHILDREN TO SCHOOL EVERY DAY. I ALSO SUFFER FROM PANIC ATTACKS, IN WHICH THIS INCIDENT BROUGHT ON A FULL BLOWN ATTACK. I AM VERY CONCERNED ABOUT MY SAFETY IN THIS VEHICLE.
STEERING,SUSPENSIONNovember 28, 2018
WAS DRIVING ON INTERSTATE. GOING ABOUT 60 MPH STEERING WHEEL LOCKED UP AND BEGAN TO SHAKE AGGRESSIVELY. HAD NO CONTROL OF VEHICLE. HAD TO APPLY BRAKES AND GET IT DOWN TO 40 MPH BEFORE STEERING WILL UNLOCK. VEHICLE NOW IN JEEP DEALERSHIP WITH NO RESOLUTION. IN ADDITION I'VE HAD SHOOTING PAIN DON BACK FROM AGGRESSIVE SHAKING.
STEERING,UNKNOWN OR OTHERNovember 28, 2018
WHEN DRIVING AT HIGHWAY SPEEDS STEERING SEEMS LOOSE AND NOT VERY RESPONSIVE. IT TAKES A GOOD DEAL OF TURN IN THE WHEEL FOR IT TO MOVE THE WHEELS A LITTLE. IF YOU HAVE TO MOVE QUICKLY THE WHEEL DOES NOT REACT. I FEEL IT IS UNSAFE BECAUSE IF YOU NEEDED TO GET OUT OF THE WAY AND MOVE THE WHEEL IT DOES NOT RESPOND, IN MY OPTION THE STEERING IS TOO LOOSE AND DOES NOT HAVE ANY RESISTANCE BEHIND THE WHEEL AND IS DANGEROUS AND COULD CAUSE AN ACCIDENT.
STEERINGNovember 27, 2018
WHEN DRIVING HIGHWAY SPEEDS AND VEHICLE HITS A BUMP OR BRIDGE LIP, VEHICLE SHAKES AND STEERING WHEEL SHAKE UNCONTROLLABLY. THIS OCCURRED ON NOVEMBER 22, 2018 AND NOW IT HAS CONTINUED WHEN I DRIVE ON THE INTERSTATE WITH POSTED SPEED OF 70.
STEERINGNovember 27, 2018
AT HIGHWAY SPEEDS MY STEERING WILL SHIMMY VIOLENTLY, UNTIL SLOWED DOWN TREMENDOUSLY OR COMPLETELY STOPPED
STEERING,SUSPENSION,UNKNOWN OR OTHERNovember 27, 2018
EXTREME WOBBLE AND SHAKING AT HIGHWAY SPEEDS WHICH CONTINUES WELL PAST THE ROAD IMPERFECTIONS THAT CAUSED THE SPECIFIC TYPE OF SUSPENSION TRAVEL. STARTED UNDER 1000 MILES. HAPPENS SEVERAL TIMES EVERY WORKDAY - CAN BE REPLICATED. THIS VEHICLE IS COMPLETELY STOCK AND BRAND NEW. IF DRIVING AROUND A SLIGHT TURN WITH SMALL BUMPS THE VEHICLE STARTS SHAKING VIOLENTLY AND KEEPS SHAKING FOR 20-30 SECONDS UNTIL THE TRAVELING SPEED IS REDUCED TO 50 MPH WHICH IS NOT A SAFE SPEED AT TIMES. 2 STEADY HANDS MUST BE ON THE STEERING WHEEL TO MAINTAIN CONTROL AND CHANGING LANES IS NOT POSSIBLE. HAD TO MAKE AN AVOIDANCE MANEUVER DURING THE SHAKING AND ALMOST LOST CONTROL WHILE TRAVELING 60 MPH. THIS CAR IS NOT SAFE TO OPERATE AND THE PROBLEM HAPPENS MULTIPLE TIMES PER DAY. UNKNOWN COMPONENTS AND PARTS CAUSE THE EXTREME SHAKING/WOBBLING. THIS STATEMENT IS TO DOCUMENT THE PROBLEM; THERE WILL BE VIDEOS AND REPAIR INVOICES IN THE FUTURE BUT SEVERAL DEALERSHIPS HAVE TOLD ME THERE ARE NO FIXES FOR THE PROBLEM CALLED DEATH WOBBLE. I AM CURRENTLY ON A "WAITING LIST" FOR A REPAIR ATTEMPT. I WILL CALL FOR AN UPDATE WITH THE DEALERSHIP 11/30/18. THE TIRES ARE STOCK AND AT PROPER PRESSURE. THERE HAVE BEEN NO MODIFICATIONS TO THE VEHICLE.
UNKNOWN OR OTHERNovember 26, 2018
I HAVE BEEN EXPERIENCING THE JEEP DEATH WOBBLE WHEN I DRIVE MY JEEP ON THE FREEWAY. IT IS VERY FRIGHTENING, I HAVE TO WHIP KNUCKLE THE STEERING WHEEL TO KEEP THE CAR IN THE LANE AND NOT SWERVE OUT OF THE LANE. THE SHAKE IS SO VIOLENT IT FEELS LIKE THE TIRES ARE GOING TO FALL OFF. I HAVE BROUGHT MY JEEP IN TWICE ALREADY. I DO NOT FEEL SAFE IN IT AND AM VERY CONCERNED THAT JEEP IS NOT ADDRESSING THIS ISSUE.
UNKNOWN OR OTHERNovember 26, 2018
WHILE DRIVING ON THE HIGHWAY, GOING AROUND A BEND AT 65 MILES AN HOUR, THE JEEP STARTED SHAKING SO VIOLENTLY I HAD TO PULL OVER TO THE SIDE OF THE ROAD. IT FELT LIKE THE JEEP WAS GOING TO FALL APART RIGHT UNDER ME. IT STOPPED SHAKING WHEN I SLOWED DOWN TO AROUND 35 MILES. IT WAS TOED TO A DEALERSHIP. IT ONLY HAS 3100 MILES & 4 MONTHS OLD. DEALERSHIP SAID THEY FOUND NOTHING WRONG. IT HAS NOT HAPPENED SINCE BUT STILL AFRAID IT WILL HAPPEN AGAIN AND CAUSE AN ACCIDENT.
STEERINGNovember 26, 2018
WHEN I HIT A BUMP AT HIGHWAY SPEEDS THE STEERING SHAKES VIOLENTLY. DEATH WOBBLE. DEALERSHIP SAYS PARTS TO FIX ARE ORDERED BUT WILL NOT BE IN FOR ANOTHER MONTH.
STEERING,SUSPENSIONNovember 26, 2018
AT 60 MILES PER HOUR ON THE INTERSTATE VEHICLE STARTED VIOLENTLY SHAKING AND VIBRATING. HAD TO SLOW DOWN AND PULL OVER. JEEP ONLY HAS 4300 MILES AND IS STOCK WITH NP MODIFICATIONS.
STEERINGNovember 25, 2018
I WAS DRIVING DOWN I81 IN PA. IT WAS APPROX. 35 DEGREES OUTSIDE AND RAINING. I WAS DRIVING 69-70 MPH AND ENTERED INTO A LEFT HAND CURVE. MY STEERING WHEEL LOCKED UP TO WHERE I COULDN'T GET IT TO TURN LEFT ANY FURTHER THAN THE SLIGHT LEFT NEEDED FOR THE CURVE. AFTER SEVERAL ATTEMPTS OF TRYING TO OVER POWER THE STUCK STEERING WHEEL FEELING, IT RETURNED TO A NORMAL STEERING WHEEL FEELING. I HAVE UPLOADED A VIDEO I TOOK. I TOOK THE VIDEO AFTER IT HAPPENED TO ME THE FIRST TIME GOING STRAIGHT DOWN THE INTERSTATE AT 65-70 MPH. HERE IS THE LINK TO THE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YZY8X7C01-S
STEERINGNovember 24, 2018
TRAVELING AT SPEEDS OVER 60 MILES AN HOUR AND HITTING SOME SORT OF BUMP IN THE ROAD THE FRONT TIRES BEGIN WOBBLING UNCONTROLLABLY UNTIL THE SPEED IS BROUGHT DOWN. THIS IS MY FOURTH WRANGLER AND THE OTHERS NEVER DID THIS.
SUSPENSIONNovember 23, 2018
DRIVING AT 65 MPH HIT A JOINT IN ROAD FRONT END STARTS SHAKING STEERING WHEEL WOBBLING OUT OF CONTROL DEALERS SAID TO BRING BACK FOR FRONT END ALIGNMENT THIS BEEN GOING ON FOR SOME TIME
STEERINGNovember 23, 2018
JEEP IS EXPERIENCING INTERMITTENT STEERING LOCK-UP WHILE DRIVING, TYPICALLY AT FASTER SPEEDS SUCH AS 65MPH. THE STEERING FEELS AL THOUGH THE ENGINE SEIZED OR POWER STEERING COMPLETELY FAILED. ONCE SPEED SLOWS, THE STEERING ENGAGES AGAIN. IT'S VERY DANGEROUS. THIS HAS HAPPENED BOTH ON THE HIGHWAY AND ON RESIDENTIAL ROADS.
STEERINGNovember 23, 2018
OUR JEEP HAS 8000 MILES ON THE ODOMETER. AT HIGHWAY SPEEDS, WHEN THE TIRES WOULD HIT A BUMP, THE VEHICLE WOULD START TO VIBRATE SEVERELY, WHAT OTHERS HAVE BEEN CALLING THE "DEATH WOBBLE." THIS HAPPENED NUMEROUS TIMES OVER THE PAST MONTH. APPLYING THE BRAKES CAUSED THE SHAKING TO STOP. IT'S A VERY SCARY FEELING. I TOOK THE VEHICLE TO THE DEALERSHIP AND I WAS GIVEN A LOANER TO DRIVE, AS THE TECH SAID MY JEEP WRANGLER WAS UNSAFE TO DRIVE AND THE STEERING DAMPER NEEDED REPLACING. THE PART IS ON BACKORDER.
STEERING,SUSPENSION,POWER TRAINNovember 23, 2018
AROUND 7000 MILES WE STARTED TO GET A VIBRATION THAT WOULD LAST TILL WE SLOWED DOWN EVERY TIME WE HIT A BUMP WITH OUR WRANGLER JL AT HIGHWAY SPEED. IT HAS SINCE TURNED INTO A VIOLENT SHAKE THAT WILL LITERALLY RATTLE YOUR TEETH. YOU CAN FEEL THE SHAKE THROUGHOUT THE WHOLE CARE AND ESPECIALLY ON THE WHEEL. THE BUMP IN ROAD DOES NOT HAVE TO BE BIG AND CAN BE AS SMALL AS THE PLACE WHERE THE ROAD CONNECTS TO AN OVERPASS. HAVING TO SLOW DOWN TO AROUND 40 MPH TO GET IT TO STOP WHEN ALL OTHER TRAFFIC IS TRAVELING 60+ MPH IS SCARY AND WE ARE NOW WORRIED FOR OUR SAFETY. HAVE TAKEN THE VEHICLE IN TO OUR JEEP DEALER 3 TIMES, BUT THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THEY DID SAY THAT THEY CURRENTLY HAVE 3 OTHER JL WRANGLERS EXPERIENCING THE SAME PROBLEM AND THEY HAVE YET TO FIND A SOLUTION.
STEERINGNovember 23, 2018
WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING DEVELOPS A SEVERE WOBBLE IN STEERING AND FRONT END......THE ONLY WAY TO STOP THE WOBBLE IS TO APPLY BRAKES AND SLOW DOWN CONSIDERABLY. THE SHAKING AND WOBBLE HAS BEEN SEVERE ENOUGH AS TO CAUSE A LOSS OF GRIP ON THE STEERING.
STEERINGNovember 23, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL WOBBLED AND VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY PRICE MT POCONO CHEVROLET (570-839-0810, LOCATED AT 2969 PA-940, MT POCONO, PA 18344) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPENER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE PART WAS ON BACKORDER AND WOULD NOT BECOME AVAILABLE UNTIL APRIL OF 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE CONSUMER STATED THE PROBLEM PERSISTS AND FEELS ITS A DEFECT IN THE BALL JOINT OR WHEELS. *TR CONSUMER STATED AS PER MY COMPLAINT OR YEAR AGO MY JEEP HAD A TERRIBLE WABA HAVE TO BRING IT BACK THREE TIMES I THOUGHT IT TO BE CORRECTED NOW ALMOST A YEAR LATER IT IS STARTING AGAIN IT IS ACTUALLY A KILLER WOBBLE WITH THE WHEEL VIBRATING TERRIBLE. DUE TO THIS WOBBLE I FEEL THERE IS AN INHERENT PROBLEM IN THE BALL JOINTS AND WHEELS THEREFORE I'M NOT SURE HOW TO APPLY FOR THE LEMON LAW BUT IT APPEARS MY CAR IS A LEMON. *JB
STEERING,SUSPENSION,ELECTRICAL SYSTEMNovember 23, 2018
HI, I PURCHASED A 2018 JEEP WRANGLE JLU NEW FROM YOU DEALERSHIP AND I HAVE BEEN HAVING SEVERAL SIGNIFICANT ISSUES WITH IT RECENTLY. THE MOST CONCERNING IS SEVERAL ISSUES WITH THE STEERING. AT HIGHWAY SPEEDS IF YOU HIT A BUMP LIKE AN EXPANSION JOINT ; THE STEERING WHEEL SHAKES AGGRESSIVELY AND CAUSES YOU TO TEMPORARILY LOSE CONTROL OF THE JEEP AND YOU HAVE TO SLOW DOWN FOR IT TO SELF CORRECT. IT IS SIMILAR TO DEATH WOBBLE IN A LIFTED JEEP BUT THIS ONE IS STOCK. ALSO, WITH THE COLDER WEATHER THE STEERING WHEEL IS NOT TURNING FREELY AT HIGHWAY SPEEDS. IT IS ALMOST AS IF THE POWER STEERING RANDOMLY TURNS OFF BUT THE WHEEL IS EVEN MORE DIFFICULT TO TURN. THE STEERING GOES BACK TO NORMAL AT SLOW SPEEDS. AND FINALLY THE RADIO AND TOUCH SCREEN ARE NOT WORKING PROPERLY. THE FM RADIO RANDOMLY COMPLETELY LOSES SIGNAL AND CAN NOT FIND STATIONS. RANDOMLY EVEN WITH THE VOLUME ALL THE WAY UP TO 30 YOU CAN BARELY HEAR THE RADIO. SEVERAL TIMES THE SCREEN HAS MADE A POP NOISE AND THEN JUST TURNED OFF. THE BLUE TOOTH INTERMITTENTLY FAILS.
STEERING,SUSPENSIONNovember 23, 2018
DEATH WOBBLE DUE TO DEFECTIVE PART
STEERINGNovember 22, 2018
AT HIGHWAY SPEEDS OVER 55MPH, UPON HITTING A SLIGHT BUMP OR IMPERFECTION IN THE ROAD THE STEERING WOBBLES VIOLENTLY. THIS IS ONLY CORRECTED BY SLOWING DOWN. THIS CAN BE A PROBLEM ON A INTERSTATE HIGHWAY.
STEERINGNovember 22, 2018
MY VEHICLE IS STARTING TO EXPERIENCE DEATH WOBBLE. WHEN IT HITS A BUMP ON THE HIGHWAY THE STEERING WHEEL SHAKES VIOLENTLY FOR A FEW SECONDS. THIS IS A NEW ISSUE THAT I HAVE NOT HAD BEFORE. THE VEHICLE HAS 2200 MILES.
STEERINGNovember 22, 2018
THIS JEEP WANDERS ON THE ROAD. THE STEERING FEELS LOOSE. I CONSTANTLY HAVE TO FIGHT IT TO KEEP IT IN MY LANE. I HAVE TAKEN IT TO 2 DEALERS AND THEY TELL ME THAT THIS IS THE WAY THE NEW DRIVE BY WIRE STEERING IS HANDLING THESE DAYS. I FEEL IT IS UNSAFE AND IT MAKES ME WANT TO SELL MY BRAND NEW JEEP.
STEERINGNovember 22, 2018
UPON HITTING BUMPS IN THE ROAD I EXPERIENCED A VIBRATION IN THE STEERING WHEEL. IT GOT WORSE AND BECAME A VIOLENT SHAKE. I TOOK IT TO THE DEALERSHIP, WHERE I BOUGHT IT A MONTH PRIOR AND THEY SAID THEY COULDN'T FIND ANYTHING. THIS IS OCCURRING MORE FREQUENTLY. THE DEALERSHIP TOLD ME THAT THE NEW JL HAVEN'T HAD ANY REPORTS OF THIS LIKE PREVIOUS MODELS HAVING THE ' THE DEATH WOBBLE.'
STEERINGNovember 22, 2018
HAVE ONLY HAD THE VEHICLE FOR 2 WEEKS AND LESS THAN 500 MILES. TRAVELING ON INTERSTATE AT 65 MPH, WHEN WE CAME TO A GRADUAL TURN IN THE ROAD. STEERING WHEEL LOCKED UP AND WAS UNABLE TO TURN RIGHT. VEHICLE WENT ONTO THE RUMBLE STRIPS AND ALMOST OFF THE HIGHWAY WHEN SUDDENLY THE STEERING "RELEASED". THIS CAUSED THE WHEEL TO JERK TO THE RIGHT. FORTUNATELY DIDN'T GO OFF THE ROAD OR OVERCOMPENSATE TOO MUCH ONCE IT RELEASED. ABSOLUTELY TERRIFYING. CONCERNED ABOUT DRIVING THE VEHICLE ON HIGHWAYS. SPOKE THE DEALER AND THEY SAID MAY THE "ALIGNMENT NEEDED ADJUSTED". THIS ISN'T AN ALIGNMENT ISSUE. IT WAS LIGHT AN ELECTRONIC CONTROL THAT WAS PREVENTING THE WHEEL FROM TURNING.
STEERING,SUSPENSIONNovember 22, 2018
MY NEW JL JEEP HAS A DEATH WOBBLE WHEN I HIT SMALL BUMPS OR DRIVE ON FREEWAY THAT HAS THE SMALL BUMPS GOING ACROSS THE LANE. THE STEERING WHEEL STARTS SHAKING VIOLENTLY FEELS LIKE I'M GOING TO CRASH. I HAVE TO SLOW DOWN AND ALMOST PULL OVER.
STEERING,SUSPENSIONNovember 22, 2018
LAST WEEK, I DROVE OVER HIGHWAY EXPANSION JOINTS WHILE TRAVELING AT HIGHWAY SPEED. MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE ENTIRE FRONT END BEGAN TO SHIMMY AND WOBBLE. I IMMEDIATELY MOVED FROM THE PASSING LANE, THROUGH THE CENTER LANE, TO THE FAR RIGHT LANE. THERE, AFTER REDUCING SPEED, THE SHAKING STOPPED. I EXPERIENCED THIS SAME PROBLEM THIS WEEK WHILE TRAVELING ON INTERSTATES AT HIGHWAY SPEED, 5 TIMES WITHIN THE SAME TRIP. THE SHAKING BEGAN AFTER HITTING A SEEMINGLY SMALL IMPERFECTION IN THE ROAD. THE FIRST TIME, THE WOBBLING AND SHAKING MUST HAVE BEEN VISIBLE FROM THE EXTERIOR AS THE CAR BEHIND ME DROPPED BACK AND THOSE TO THE RIGHT OF ME CLEARED THE WAY FOR ME TO MOVE OVER. THE OTHER FOUR TIMES WERE NOT AS SEVERE AND THE SHAKING STOPPED AFTER I REDUCED SPEED. I CALLED THE JEEP DEALERSHIP AND SPOKE WITH THE SERVICE DEPARTMENT FROM THE ROAD TO SEE IF THEY HAD HEARD OF THIS PROBLEM AND TO SEE IF THE CAR WAS SAFE TO DRIVE. THE SERVICE REP CLAIMED TO HAVE NEVER HEARD OF THIS ISSUE AND ATTRIBUTED IT TO A TIRE BALANCE PROBLEM, ALTHOUGH I ASSURED HIM IT WAS NOT. WHEN I ARRIVED AT MY DESTINATION, I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND A PROBLEM CALLED "JEEP DEATH WOBBLE" THAT PERFECTLY DESCRIBES MY EXPERIENCES. VIDEOS POSTED ON YOUTUBE ALSO MATCHED WHAT HAD OCCURRED. I PLAN TO TAKE MY JEEP IN FOR SERVICE WHEN I RETURN HOME. DATE LISTED BELOW IS MOST RECENT INCIDENT AND THE DAY I CONTACTED THE DEALERSHIP.
STEERING,SUSPENSIONNovember 22, 2018
DEATH WOBBLE WHILE DRIVING ON THE HIGHWAY, HIT A SMALL BUMP AT 65 MPH AND THE VEHICLE SHOOK UNTIL I SLOWED DOWN. CONTINUED ON AND IT HAPPENED AGAIN. WILL TAKE THE VEHICLE BACK TO THE DEALER TOMORROW. 3000 ON THE JEEP.
STEERINGNovember 22, 2018
AT HIGHWAY SPEED, THE CAR AFTER HITTING A BUMP IN THE ROAD HAD EXCESSIVE WOBBLE OF THE STEERING. IT DID NOT RECEED UNTIL SLOWING TO APPROXIMATELY 30 MILES PER HOUR.
STEERINGNovember 22, 2018
WHILE DRIVING ON HIGHWAY AT HIGHWAY SPEED AND CHANGING LANES JEEP HIT SMALL BUMP IN THE ROAD AND STARTED SHAKING VIOLENTLY. STEERING WHEEL HAD TO BE HELD FIRMLY TO MAINTAIN CONTROL. THE PROBLEM WAS RESOLVED BY SLOWING DOWN TO BELOW 40 MPH. PRIOR TO THIS INCIDENT JEEP WAS BEING FLAT TOWED BY A MOTOR HOME. WE THOUGHT A BACK TIRE OF THE MH HAD BLOWN. WE PULLED OFF AT THE NEXT EXIT, UPON INSPECTION NO ISSUES WITH THE MOTOR HOME. WE SUSPECT IT WAS THE SHAKING OF THE JEEP THAT WAS SHAKING THE MOTOR HOME.
STEERING,SUSPENSION,WHEELSNovember 21, 2018
ANY DESCRIPTION OF THE JEEP DEATH WOBBLE I HAVE READ IS EXACTLY WHAT I AM EXPERIENCING. I EXPERIENCED MY FIRST INCIDENT WHILE DRIVING MY 2018 JEEP WRANGLER UNLIMITED THAT I HAD PURCHASED TWO MONTHS EARLIER. AT HIGHWAY SPEED'S BETWEEN 70 AND 75 MILES AN HOUR IF THE VEHICLE HITS A BUMP OR A JOINT IN A BRIDGE WELL OFTEN BEGIN TO WOBBLE AND BECOME ALMOST VIOLENCE. IT WILL SUBSIDE PLAN DECREASING SPEED OR HOLDING THE SPEED FOR ABOUT A MILE OR SO. I BROUGHT IT IN TO THE JEEP SERVICE DEPARTMENT AND THEY SAID THEY SEE NOTHING WRONG WITH THE VEHICLE. I AM AT THE POINT NOW WHERE I CAN ALMOST MAKE IT HAPPEN ON COMMAND. MY NEXT STEP IS TO BRING THE MECHANIC IN FOR A TEST DRIVE WITH ME. FROM WHAT I'VE READ I EXPECT NOTHING TO BE DONE TO HELP ME OUT. I WILL ALSO NOTE THAT THERE ARE NO MODIFICATIONS WHATSOEVER TO MY CAR.
STEERINGNovember 21, 2018
WE HAVE A LOOSE/PLAY IN THE STEERING ON OUR 2018 JEEP WRANGLER JL RUBICON, MOSTLY AT HIGHWAY SPEEDS, IT'S DIFFICULT TO KEEP THE VEHICLE IN IT'S LANE WHEN DRIVING, IT REQUIRES CONSTANT STEERING WHEEL CORRECTION TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE, IT FEELS LIKE THE STEERING WHEEL HAS TO MUCH PLAY BETWEEN TURNING THE WHEEL AND THE TIRES TURNING. WE HAVE HAD IT TO OUR LOCAL DEALER HERE IN JACKSONVILLE, FL AND THEY HAVEN'T BEEN ABLE TO RESOLVE THIS ISSUE.
STEERINGNovember 21, 2018
WELL DRIVING AT FREEWAY SPEEDS WHENEVER I WOULD HIT THE SLIGHTEST BUMP IN THE ROAD MY STEERING WOULD SHAKE VIOLENTLY AND WOULD ONLY STOP WHEN I APPLIED THE BRAKES TO GET UNDER 40 MILES PER HOUR AT HIGHWAY SPEED THIS OCCURS WHICH ALMOST CAUSES THE CAR BEHIND YOU TO REAR END YOU. ALSO KNOWN AS THE DEATH WOBBLE
STEERING,UNKNOWN OR OTHERNovember 21, 2018
THE JEEP BEGINS TO SHAKE AND EVENTUALLY WOBBLE AT HIGHWAY SPEEDS. THE ONSET IS QUICKLY AND DOES NOT TYPICALLY GO AWAY WITHOUT DRASTIC REDUCTION IN SPEED. IT HAS HAPPENED 4 TIMES IN THE PAT WEEK. I HAVE A VIDEO SHOWING THE EVENT BUT AM UNABLE TO UPLOAD. IT STARTS WITH A SMALL SHAKING AND THEN INCREASES IN INTENSITY TO A ROCKING OF THE VEHICLE WITH STEERING STABILITY ISSUES.
STRUCTURENovember 21, 2018
VEHICLE HAS VERY UNSAFE WELDS AT NUMEROUS LOCATIONS ON FRAME. MOST ALL WELDING POINTS SHOW SLAG, POROSITY, SPLATTER WITH SOME ACTUALLY NOT EVEN COMPLETE. I DO NOT FEEL SAFE DRIVING THIS JEEP AND REFUSE TO LET ANYONE OTHER THAN MYSELF RIDE IN OR DRIVE IT. WHILE FCA (JEEP) HAS ISSUED A RECALL ADDRESSING POOR WELDS AT THE TRACK BAR MOUNTING BRACKET LOCATION ON A LIMITED NUMBER OF 2018-2019 JEEP WRANGLER'S (MINE WAS NOT INVOLVED, EVEN THOUGH THE WELDS ARE INSUFFICIENT), THEY NEED TO FURTHER ADDRESS THE ALL OF THE WELDING DEFICIENCIES LOCATED THROUGHOUT THIS VEHICLES FRAME. I PRAY THE NHTSA TAKES MY (AS WELL AS OTHERS I'M SURE) COMPLAINT(S) REGARDING THIS ISSUE IN ALL SERIOUSNESS AND INVESTIGATES FURTHER BEFORE PEOPLE START GETTING HURT OR EVEN KILLED. THANK YOU.
STEERINGNovember 21, 2018
WHEN DRIVING ABOVE 50 MPG, THE JEEP WOULD SHAKE VIOLENTLY AFTER HITTING POTHOLE. THE STEERING WHEEL, AND FRONT END RATTLE, AND THE WHEEL WOBBLE, FEELING LIKE THEY ARE GOING TO FALL OFF THE CAR. IT ONLY STOPS WHEN YOU SLOW THE VEHICLE DOWN BELOW 40-50MPS.
STEERING,SUSPENSION,WHEELSNovember 21, 2018
ON SEPTEMBER 14, 2018, I LEASED MY BRAND NEW JEEP JL SAHARA 2018. I SIGNED UP FOR JEEP APP AND IMMEDIATELY NOTICED A RECALL FOR MY CAR - 2018 JL TRACK BAR WELD, RAISING CONCERN. ON OCTOBER 21, 2018, WITH LESS THAN 1000 MILES, I WAS DRIVING ON LOCAL HIGHWAY AT @ 60MPH, HIT A BUMP AND MY ENTIRE STEERING/FRONT OF CAR BEGAN VIOLENTLY SHAKING. I IMMED. SLOWED DOWN TO HOPE RE-ALIGN AND GAIN CONTROL OF STEERING/CAR. IT WAS THE MOST FRIGHTENING EXPERIENCE AS I WAS GOING 60, HAD TO SLOW TO 35, WHILE OTHERS WERE SPEEDING UP BEHIND ME, IN ADDITION TO BEING SCARED & FEELING UNSAFE IN AN OUT OF CONTROL CAR. I CALLED JEEP DOWNINGTOWN IMMED. ON 10/22 TO BRING CAR IN THAT WEEK - 10/26. I LOOKED IT UP AND CLEARLY IS THE KNOWN ISSUE CALLED THE "DEATH WOBBLE". ON 10/25, AGAIN ON HIGHWAY @ 65-70 MPH, I HIT A BUMP, EXPERIENCED A YET WORSE VIOLENT SHAKING/OUT OF CONTROL STEERING OF MY CAR. I PULLED OVER AS COULD NOT GAIN CONTROL SLOWING DOWN. I GOT BACK ON HIGHWAY ONLY TO EXPERIENCE IT YET AGAIN! I WAS SHAKING, SCARED AS I COULD HAVE BEEN KILLED IN ADDITION TO OTHERS!! I IMMED. CALLED JEEP DT AND BROUGHT CAR INTO SERVICE. IT IS NOW 28 DAYS AND MY CAR IS STILL IN SERVICE!!!. MY EXPERIENCE WITH THE DEALER HAS BEEN NOTHING BUT A NIGHTMARE. THEY TRIED 1) RECALL, 2) SERVICE SOFTWARE BULLETIN UPDATE, 3) STEERING STABILZER PART AND 4) TIE ROD PART, NONE FIXED PROBLEM. I LAST HEARD FROM THEM ON 11/9 WHEN THEY ORDERED TIE ROD - 13 DAYS AGO, UNACCEPTABLE! I FILED A CASE WITH JEEP CHRYSLER FCA ON 11/3- #57311328 AND HAVE HAD POOR RESPONSE. I HAVE DOCUMENTED EVERY DAY. I FILED COMPLAINT WITH PA ATTORNEY GENERAL, NO RESPONSE. I HAVE CONTACTED LEMON LAW LAWYER AND WILL BE PURSING ACTION. ALL I WANT/DESERVE IS TO DRIVE A SAFE CAR, AS I'M PAYING FOR THAT! AS NHTSA I HOPE YOU CAN ENSURE JEEP TAKES THESE CARS OFF THE ROAD AND REFUNDS US TO ENSURE NO ONE GETS KILLED!
SUSPENSIONNovember 21, 2018
WHILE DRIVING ON HIGHWAY THE JEEP WRANGLER STARTING SHAKING BADLY , WOBBBLING, HAD TO DEALERSHIP TWICE SAME THING HAPPENING WHILE DRIVING ON HIGHWAY
STEERING,SUSPENSIONNovember 21, 2018
DEATH WOBBLE . AT HIGHWAY SPEEDS WHEN HIT A BUMP THE FRONT END SHAKES VIOLENTLY YOU THEN HAVE TO SLOW DOWN TO 40 MPH TO MAKE IT STOP. THE VEHICLE IS BRAND NEW AND HAS ONLY 1,200 MILES ON IT. IT IS GOING TO THE SHOP FOR ROUND 2 OF REPAIRS WHICH I AM SURE WILL NOT REMEDY THE ISSUE. IT HAS THE JEEP DEATH WOBBLE AND WE DON'T FEEL SAFE DRIVING IT .
STEERINGNovember 20, 2018
SEVERE STEERING OCILATION AT HIGHWAY SPEEDS OVER 45
STEERINGNovember 20, 2018
THE STEERING SEEMS TO CATCH IN THE EARLY MORNING HOURS WHEN DRIVING AND SLIGHTING TURNING TO THE RIGHT, IT GETS VERY STIFF AS IF THE POWER STEERING HAS GONE OUT, THEN RELEASES IT HAPPENS EVERY MORNING WHEN DRIVING THE VEHICLE..
STEERING,SUSPENSION,WHEELSNovember 20, 2018
DEATH WOBBLE!!! MY BRAND NEW JEEP WITH ONLY 9400 MILES ON HER GOES INTO SUCH AN ALMOST UNCONTROLLABLE SHAKE WHEN ON HIGHWAY AFTER I HIT A BUMP. MY SPEED IS AT APPROX 65-70. DEALER TELLING ME NOT 'THEIR PROBLEM'
STEERINGNovember 20, 2018
I BOUGHT THE JEEP OVER THE PHONE SO DID NOT DRIVE IT BEFORE PURCHASE. UPON TAKING DELIVERY I NOTICED IT SEEMED TO BE HARD TO KEEP IN MY LANE, BUT ATTRIBUTED THIS TO NOT BEING FAMILIAR WITH THE VEHICLE. THE MORE I DROVE THE VEHICLE I REALIZED IT WAS NOT NORMAL. IT WANDERS OR DRIFTS AND IS VERY HARD, IF NOT IMPOSSIBLE TO KEEP IN MY LANE. I TOOK TO THE JEEP DEALER AND WAS TOLD IT WAS NORMAL. I DID SOME ON LINE RESEARCH AND DISCOVERED THAT MANY OWNERS OF THIS PRODUCT ARE HAVING SIMILAR PROBLEMS. THE DEALER HERE ACKNOWLEDGES THEY ARE HAVING A LOT OF COMPLAINTS BUT NOTHING THEY CAN DO. I CONTACTED JEEP AND THEY HAD ME TAKE IT BACK TO CHECK TIGHTNESS OF STEERING COMPONENTS AND ALIGN THE FRONT END. THIS DID NOT HELP AT ALL. CONTACTED JEEP AGAIN AND WAS TOLD SOMEONE WOULD BE CALLING ME BACK. NO ONE DID. THIS VEHICLE IS UNSAFE TO DRIVE. IF YOU LOOK AT COMPLAINTS ONLINE YOU WILL SOON DISCOVER THAT JEEP IS AWARE OF THE ISSUE, BUT DOING NOTHING. SOMEONE IS GOING TO GET HURT. I, MANY TIMES HAVE DRIFTED INTO THE LANE NEXT TO ME AND THERE IS SO MUCH PLAY IN THE STEERING THAT IT IS HARD TO CORRECT. WHEN I GO OVER A NARROW BRIDGE A TRY TO STAY AS FAR FROM SIDE OF BRIDGE TO AVOID HITTING THE SIDE OF THE BRIDGE. I HAVE HAD MANY OTHERS DRIVE THE VEHICLE TO VERIFY WHAT I AM SAYING AND EVERY PERSON HAS HAD AN ALARMED RESPONSE. THE VEHICLE IS UNSAFE TO DRIVE, AND JEEP KNOWS IT.
STEERING,SUSPENSIONNovember 20, 2018
'DEATH WOBBLE' THIS HAS NOW HAPPENED MULTIPLE TIMES WHEN TRAVELING ON THE HIGHWAY. WHEN I AM OVER 70MPH AND HIT A BUMP THE STEERING WHEEL SHAKES VIOLENTLY UNTIL I SLOW DOWN. I ALMOST FEEL LIKE I AM GOING TO LOSE CONTROL AND HAVE HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY TO GET THIS TO CORRECT ITSELF. THIS NEEDS FIXED.
STEERING,SUSPENSIONNovember 20, 2018
'DEATH WOBBLE' EXPERIENCED AGAIN. TRAVELING OVER 70MPH ON THE PA TURNPIKE AND HIT A SMALL BUMP WHEN MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I HAD TO PULL OFF THE SIDE OF THE RODE TO FIX THE PROBLEM. I HAVE A STOCK 2018 JEEP WRANGLER UNLIMITED SAHARA. I HAD A STOCK 2015 JEEP WRANGLER UNLIMITED SAHARA PRIOR TO THIS AND NEVER EXPERIENCED THIS ISSUE. IT IS VERY DANGEROUS.
POWER TRAINNovember 20, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP IN THE ROAD, THE ENTIRE FRONT END OF THE VEHICLE SHOOK AND WOBBLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REED CHRYSLER DODGE JEEP RAM HYUNDAI (888-459-1976, LOCATED AT 3100 S, US-169, ST JOSEPH, MO 64503) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800.
STEERING,SUSPENSIONNovember 20, 2018
I HAVE APPROXIMATELY 6,000 MILES ON MY BRAND NEW 2018 JL WRANGLER RUBICON THAT HAS THE MOPAR FACTORY 2" LIFT, INSTALLED BY THE DEALER. THE MOPAR LIFT WAS INSTALLED APPROPRIATELY, BUT YET THE SPRINGS ARE CURVED, BENT, AND NOT STRAIGHT. CHRYSLER PUT OUT A STATEMENT THAT THIS IS NORMAL, AS BASICALLY ALL MOPAR LIFT INSTALLED ON THE NEW JL WRANGLER HAS BENT SPRINGS. THIS IS ONLY THE BEGINNING, BECAUSE NOW MY BRAND NEW JL WRANGLER HAS DEATH WOBBLE. IF YOU ARE IN A VEHICLE THAT HAS DEATH WOBBLE, YOU WOULD KNOW WHY THEY CALL IT DEATH WOBBLE. AT VARYING SPEEDS, MOSTLY IN THE 35 TO 45MPH RANGE, A SMALL BUMP ON THE ROAD CAUSES THE STEERING WHEEL AND THE TIRES TO VIOLENTLY AND UNCONTROLLABLY GO BACK AND FORTH. THE ONLY WAY TO STOP THIS IS TO BRAKE AND SLOW DOWN QUICKLY. AS YOU CAN IMAGINE, IF SOMEONE IN FRONT OF YOU BRAKES SUDDENLY, IT CAN BE VERY DANGEROUS. THE DEALERSHIP WILL NOT FIX THE LIFT AS THEY SAY CURVED SPRINGS ARE NORMAL. THEY DIAGNOSED THE MAIN PROBLEM TO BE A STEERING STABILIZER, WHICH IS NO BACK ORDER. SO, A COMPANY MAKES A DEFECTIVE PRODUCT THAT PUTS THE GENERAL PUBLIC IN DANGER, AND THEIR PART TO FIX THE PROBLEM IS ON BACK ORDER. THE STEERING STABILIZER, ACCORDING TO MECHANICS IS A BAND AID FIX AND REALLY DOESN'T FIX THE MAIN PROBLEM. EVEN THE "JEEP GUY" AT THE DEALERSHIP INDICATED THAT IT ISN'T A STEERING STABILIZER.
SUSPENSIONNovember 20, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING BETWEEN 50-75 MPH, THE FRONT END OF THE VEHICLE OCCASIONALLY EXPERIENCED THE "DEATH WOBBLE". AFTER DRIVING OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE WOULD VIOLENTLY WOBBLE AND SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER (ROBERT LOEHR JEEP, 567 E. MAIN ST. CARTERSVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
STEERINGNovember 20, 2018
WHEN DRIVING AT HIGHWAY SPEEDS AND YOU HIT A BUMP THE JEEP WILL INTERMITTENTLY BEGIN TO VIOLENTLY SHAKE AND THE ONLY WAY TO STOP IT IS TO SLOW DOWN ALMOST TO A STOP.
STEERINGNovember 20, 2018
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH, THE JEEP IS VERY LOOSE STEERING AND REQUIRES CONSTANT ADJUSTMENT TO THE STEERING WHEEL TO DRIVE STRAIGHT. THIS IS MY 9TH JEEP WRANGLER AND I HAVE NEVER HAD ONE THAT EXHAUSTED ME SO MUCH TO DRIVE IT. IT IS TOTALLY STOCK WITH 4000 MILES ON IT. WISH I STILL HAD MY JK.
EXTERIOR LIGHTINGNovember 20, 2018
THE COMBINATION OF THE SHAPE OF THE HEADLIGHT CUP, COMBINED WITH THE LED HEADLIGHT OPTION, CAUSES SNOW TO ACCUMULATE AND COMPLETELY BLOCK OUT ANY LIGHT PRODUCED FROM THE HEADLIGHTS ON THE ROAD. THIS WILL OCCUR, WHENEVER THERE IS SIGNIFICANT SNOW, AND THE VEHICLE IS IN MOTION OR RESTING.
STEERINGNovember 20, 2018
I HAVE A NEW JEEP WRANGLER JL. I JUST RECENTLY HAVE NOTICED THAT A HIGH SPEEDS 55 AND ABOVE THAT MY VEHICLE WOBBLES AND WONT HOLD A STRAIGHT LINE. ALSO WHEN I HIT A BUMP MY STEERING WHEEL MOVES FROM RIGHT TO LEFT OR LEFT TO RIGHT IN A SHAKING MOTION
STEERINGNovember 20, 2018
DRIVING AT 60 MPH IN THE INTERSTATE I-79, AFTER GOING THROUGH A SMALL ROAD BUMP, SEVERE SHAKING OF THE STEERING SYSTEM TOOK PLACE (STEERING WHEEL AND WHOLE VEHICLE), WHICH ONLY WENT AWAY BY SLOWLY BRAKING DOWN TO REDUCE THE SPPED. THE CAR HAS ABOUT 7,500 MILES ONLY AND I HAVE EXPERIENCED WOBBLE STEERING, 3 TIMES IN SIMILAR CONDIIONS BETWEEN 55 AND 65 MPH. EACH TIME I WAS DRIVING ON A FLAT STRAIGHT LINE.
STEERINGNovember 20, 2018
I HAVE HAD THE "DEATH WOBBLE" SINCE MAY. I'VE GONE THROUGH 3 STABILIZERS, ALL ON MY DIME, BECAUSE MY ORIGINAL STABILIZER WAS DAMAGED. HAVE TAKEN MY JEEP TO TWO DEALERS AND TWO OFFROAD SHOPS. THE OFFROAD SHOPS INSIST NOTHING IS WRONG WITH MY LIFT, AND IT'S AN FCA ISSUE. DEALER DOES NOT TAKE IT SERIOUSLY BECAUSE OF THE LIFT, AND TELLS ME TO REPLACE STABILIZER. THE "ISSUE" IS CAUSING ME TO GO THROUGH MULTIPLE STABILIZERS AS THEY GO BAD ATTEMPTING TO PREVENT THE "DEATH WOBBLE"
SUSPENSION,WHEELS,UNKNOWN OR OTHERNovember 20, 2018
MY 2018 JEEP WRANGLER JL EXPERIENCED THE JEEP "DEATH WOBBLE" ON THE FREEWAY AT SPEEDS ABOVE 60 MPH AFTER RUNNING OVER MINOR PAVEMENT IMPERFECTIONS. THE WOBBLE WAS SO SEVERE EACH TIME I HAD TO PULL OFF THE FREEWAY ONTO THE BERM AND COME TO A COMPLETE STANDSTILL FOR THE WOBBLE TO STOP. THE WOBBLE OCCURRED FOUR TIMES IN THREE DAYS. I PURCHASED THE VEHICLE ON 03/30/2018. THE DEATH WOBBLE MANIFESTED IN EARLY OCTOBER, 2018. I TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WITHIN A WEEK. THE ONLY PROBLEM DISCOVERED WAS THE TIRES WERE ALL OUT OF BALANCE. THE DEALER BALANCED THE TIRES. TODAY IS NOVEMBER 20. SO FAR, THE DEATH WOBBLE HAS NOT REOCCURRED.
STEERINGNovember 20, 2018
MY NEW WRANGLER JL, APPROXIMATELY 6500 MILES ON IT, IS EXPERIENCING THE SAME ISSUE OTHERS HAVE DESCRIBED ON THESE NEW VEHICLES WITH THE "DEATH WOBBLE." THE FIRST TIME IT HAPPENED, I WAS ON THE FREEWAY AND CROSSED OVER A BRIDGE. AS THE VEHICLE WENT OVER THE BUMP WHERE THE BRIDGE MEETS THE PAVEMENT, THE CAR STARTED SHAKING VIOLENTLY. I ASSUMED I HAD A FLAT TIRE AND STARTED TO PULL OVER. AS SOON AS MY CAR WENT BELOW 50 MPH, THE WOBBLE STOPPED. IT HAPPENS EVERY TIME I DRIVE ON THE FREEWAY NOW, ALTHOUGH NOT EVERY TIME I HIT A BUMP. THE MOST RECENT TIME WAS TODAY WHEN IT SHOOK AT ITS MOST VIOLENT PACE YET, AND I WAS ACTUALLY ONLY GOING ABOUT 55MPH WHEN IT HAPPENED. I BELIEVE IT IS GETTING WORSE. WHEN IT FIRST HAPPENED, I WAS ON A THREE HOUR DRIVE AND IT ONLY HAPPENED TWICE. ON THE WAY BACK, IT HAPPENED 3 TIMES. SINCE THEN, IT FEELS LIKE IT HAPPENS EVERY TIME I GET ON THE FREEWAY, AND USUALLY I'M ONLY ON THE FREEWAY FOR 5 MINUTES AT MOST. I HAVE HAD THE CAR SINCE JUNE. IT DIDN'T HAPPEN AT ALL UNTIL NOVEMBER 2ND AND NOW IT HAPPENS ALL THE TIME. THE WOBBLE CAN BE VERY SIGNIFICANT AND THERE IS NO WAY THIS VEHICLE IS NOT SUSTAINING DAMAGE WITH THAT KIND OF WOBBLE, NOT TO MENTION IT SCARES ME WHEN IT HAPPENS AND I'M CLOSE TO OTHER CARS ON THE FREEWAY AT 65+MPH. WHEN I'M GOING AT FREEWAY SPEEDS, SLOWING DOWN SIGNIFICANTLY CAN CAUSE AN ACCIDENT. IT IS NOT DRIVABLE FOR MORE THAN A FEW MOMENTS WHEN IT IS WOBBLING SO SIGNIFICANTLY, THE DRIVER HAS TO SLOW DOWN.
STEERINGNovember 20, 2018
ON SEVERAL OCCASIONS MY 2018 JEEP WRANGLER JLU HAS EXPERIENCED STEERING WOBBLE WHILE TRAVELING ON THE HIGHWAY AT 60+ MPH AFTER HITTING A BUMP SUCH AS A BRIDGE JOINT. THE WOBBLE MAKES IT DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE UNTIL SPEED IS REDUCED. MY JEEP IS UNMODIFIED AND HAS AROUND 3000 MILES ON IT.
STEERING,SUSPENSIONNovember 20, 2018
VEHICLE EXHIBITS VAGUE, WANDERING STEERING. IT COULD BE DESCRIBED AS JITTERY UNDER CERTIAN CONDITIONS LIKE BUMPY ROADS WHILE PASSING TRUCKS. MORE ALARMING IS THE SO CALLED DEATH WOBBLE THAT OCCURS UNDER CERTAIN CONDITIONS WHILE TRAVELING AT HIGH SPEED ON HIGHWAYS AND WILL NOT SUBSIDE UNTIL THE VEHICLE SPEED IS REDUCED DRASTICALLY TO AN UNSAFE SPEED FOR INTERSTATE TRAVEL.
STEERING,SUSPENSION,WHEELSNovember 19, 2018
WE BOUGHT THIS JEEP SUV IN MAY 2018 AND FROM THE ACQUISITION DATE WE NOTICED A PRONOUNCED AND DANGEROUS SHAKING OF THE WHEELS, STEERING WHEEL. AND BODY OF THE VEHICLE EVERY TIME A ROAD BUMP OR UNEVEN PAVEMENT IS ENCOUNTERED WHEN DRIVING 55 MPH AND ABOVE. FOR THE SHAKING TO STOP WE HAVE TO SLOW TO UNSAFE SPEEDS BELOW 50 MPH ON THE HIGHWAY.
STEERINGNovember 19, 2018
IF I HIT A BUMP ON THE HIGHWAY TRAVELING AT SPEEDS OVER 70MPH THE STEERING WHEEL SHAKES VIOLENTLY UNTIL I HIT MY BRAKES AND SLOW DOWN UNDER THE MINIMUM SPEED LIMIT FOR IT TO STOP SHAKING.
STEERINGNovember 19, 2018
WHEN TRAVELING ON THE HIGHWAY OVER 70MPH I HIT A SMALL BUMP AND MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND UNCONTROLLABLY. IT FORCED ME TO SLOW DOWN UNTIL THE SHAKING STOPPED.
STEERING,WHEELS,UNKNOWN OR OTHERNovember 19, 2018
VEHICLE HITS SMALL BUMP IN ROAD (HAPPENS WHILE ON SIDE STREETS AND HIGHWAYS) AND STEERING WHEEL/TIRES BEGIN TO SHAKE VIOLENTLY. MUST SLOW VEHICLE SIGNIFICANTLY TO STOP SHAKING. FEELS AS THOUGH I HAVE A FLAT TIRE OR A TIRE IS ABOUT TO COME LOOSE.
STEERING,SUSPENSIONNovember 19, 2018
AT HIGHWAY SPEEDS, GOING OVER ANY BRIDGE TRANSITION OR SEAM RESULTS IN AN ALMOST UNCONTROLLABLE SHAKING IN THE FRONT END THAT CAN ONLY BE STOPPED BY SLOWING DOWN TO ABOUT 40 MPH. THIS IS EXTREMELY DANGEROUS IN TRAFFIC AT HIGHWAY SPEED.
STEERING,UNKNOWN OR OTHERNovember 19, 2018
EXCESSIVE VIBRATION ON THE DRIVER SIDE OF THE VEHICLE WHEN HITTING THE SMALLEST OF BUMPS. DOES NOT NECESSARILY NEED TO BE AT HIGH RATE OF SPEED. STARTED ABOUT 2 WEEKS AGO WHILE DRIVING DOWN THE HIGHWAY AT 70 MILES PH. DO NOT RECALL HITTING ANY BUMP. BROUGHT IN TO DEALERSHIP 11/16 - THEY COULD NOT DUPLICATE AND FOUND NOTHING WRONG. ONLY HAS 10K MILES. HAS OCCURRED 4 TIMES IN TOTAL.
STEERINGNovember 19, 2018
MY JEEP WRANGLER IS BRAND NEW. BOUGHT IN SEPTEMBER 2018 AND DEFINITELY HAS THE DEATH WOBBLER. I HAVE READ OTHER SIMILAR COMPLAINTS WHERE GOING OVER AN ORDINARY BUMP AT 70MPH. GIVES YOU THE WOBBLE. ONE CANNOT TOTALLY AVOID THIS SPEED ON THE HIGHWAY IN TODAY'S TRAFFIC. IN MY OPINION THIS SHOULDN'T HAPPEN TO A VEHICLE SO NEW. WITH REGULAR ISSUED TIRES AND NO LIFT OR ANYTHING. IT IS JUST AS I RECEIVED IT
STEERINGNovember 19, 2018
AFTER READING THE ARTICLE ON USA TODAY ABOUT THE "DEATH WOBBLE" I THOUGHT I SHOULD REPORT THAT I EXPERIENCE THE SAME THING EVERYDAY ON MY MORNING COMMUTE. I TAKE 131 SOUTH IN GRAND RAPIDS AND IT HAPPENS AT THE SAME LOCATION EACH MORNING,.
STEERING,SUSPENSIONNovember 19, 2018
IF I HIT A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL AND ENTIRE FRONT END BUMP VIOLENTLY UNTIL I REDUCE SPEED BELOW 40 MILES PER HOUR. AT THAT POINT THE SHAKING STOPS. DURING THIS SHAKING THE CAR IS VERY DIFFICULT TO STEEER OR CONTROL. MY JEEP IS NEW AND IT BEGAN AT 2000 MILES (MAYBE THE FIRST TIME I TRAVELED ON THE HIGHWAY) AND STILL OCCURS. I NOW HAVE 6000 MILES. THE TIRES ARE SET TO THE PROPER PRESSURE AND I HAVE NOT DONE ANY MODIFICATIONS.
STEERINGNovember 19, 2018
I WAS DRIVING ON A HIGHWAY, ABOUT 70 MPH AND WENT OVER BUMP ON A BRIDGE. THE STEERING WHEEL STARTED SHAKING FOR ABOUT 3 SECONDS AND STOPPED AS I LET OFF THE GAS. I WENT OVER THE NEXT BRIDGE AND IT DID THE SAME THING. THIS IS THE 1ST TIME THIS HAS HAPPENED TO ME , THE VEHICLE ONLY HAS 5300 MILES ON IT.
SUSPENSIONNovember 19, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING ABOVE 70 MPH, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL SHOOK AND VIBRATED VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WESTGATE JEEP (6421 OLD WESTGATE RD, RALEIGH, NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
STEERINGNovember 19, 2018
DEATH WOBBLE. STEERING WHEEL SHAKES AFTER HITTING A BUMP, USUALLY AT A LOWER SPEED. 30-60 MPH. SOMETIMES SLOWING DOWN IS REQUIRED TO STOP THE SHAKING. NOT SAFE.
STEERING,SUSPENSIONNovember 19, 2018
WHEN DRIVING ON THE HIGHWAY AT SPEEDS AROUND 70-75 MPH THE VEHICLE WILL HIT A BUMP AND THE STEERING AND JEEP WILL START SHAKING VIOLENTLY FOR 3-6 SECONDS OR UNTIL VEHICLE SLOWS DOWN. AT HIGHWAY SPEEDS THIS IS A LONG DISTANCE. DRIVING IS UNSAFE WHEN THIS OCCURS. ONE PLACE IN PARTICULAR IS EXTREMELY DANGEROUS IS A BRIDGE TRANSITION ON PELLISSIPPI PARKWAY THE BRIDGE TRANSITION IS ON AN UPHILL TURN AND IT IS HARD TO KEEP THE STEERING WHEEL IN THE CORRECT PLACEMENT TO STAY IN THE LANE. THERE IS A BARRIER ON ONE SIDE AND TRAFFIC ON THE OTHER. THE STEERING WHEEL IS SHAKING AND THE ENTIRE JEEP IS SHAKING. THE PROBLEM STARTED OCCURRING WITH 14,000 MILES ON THE JEEP
STEERING,WHEELSNovember 19, 2018
WHEN DRIVING AT HIGHWAY SPEEDS (ABOUT 55MPH-70MPH) IF THE JEEP HITS A MINOR BUMP, IT WILL VIOLENTLY SHAKE. BOTH THE STEERING WHEEL, WHEELS AND THE ENTIRE CAR ARE AFFECTED. YOU CAN NOTICE THE VIOLENT SHAKING/VIBRATIONS FROM OUTSIDE THE CAR. THE ONLY WAY THE SHAKING STOPS IS BY SLOWING DOWN SIGNIFICANTLY. IT HAS HAPPENED SEVERAL TIMES SINCE I'VE HAD THE CAR, WHICH IS ONLY A FEW MONTHS OLD AND IS STOCK. NOTHING IS LIFTED OR MODIFIED.
UNKNOWN OR OTHERNovember 19, 2018
WHEN DRIVING OUR NEW 2018 JEEP WRANGLER JL SPORT, THAT HAS NOT BEEN MODIFIED, WE HAVE EXPERIENCED ON NUMEROUS OCCASIONS WHAT IS COME TO BE KNOWN AS THE DEATH WOBBLE. IT BEGAN AROUND THE 5,000 MILE RANGE. THIS HAPPENS WHEN WE HIT A POTHOLE, EXPANSION JOINT OR QUITE HONESTLY ANY ABNORMALITY IN THE ROAD AND THE SPEED OF THE VEHICLE CAN BE ANYWHERE FROM 40 MPH OR HIGHER. JUST RECENTLY I WAS GOING 65 MPH ON A MAJOR HIGHWAY AND CLIPPED A POTHOLE AND IT FELT LIKE MY JEEP WAS GOING TO FALL APART. THE ONLY WAY TO STOP THE WOBBLE IS TO APPLY THE BRAKES. WHEN ON A MAJOR HIGHWAY GOING WITH THE FLOW OF TRAFFIC AT 65 MPH THE DANGERS ARE TREMENDOUS IN HAVING TO DO THIS. OUR JEEP IS NO LONGER SAFE TO DRIVE.
STEERING,SUSPENSIONNovember 19, 2018
14000 MILES. PURCHASED IN MARCH. EXPERIENCING DEATH WOBBLE AT SPEEDS OVER 67MPH AND DRIVING OVER A POT HOLE, BRIDGE CONNECTION OR SOMETHING IN THE ROAD. HAS ALMOST CAUSED 2 ACCIDENTS. DEALER CANNOT DIAGNOSE BUT THINKS IT COULD BE STEERING STABILIZER, CAMBER, STEERING BOX. NO PARTS WILL BE AVAILABLE UNTIL 2019.
SUSPENSIONNovember 19, 2018
MY JEEP IS SIX MONTHS OLD WITH APPROX 11100 MILES. RECENTLY WHILE DRIVING AT SPEEDS OF 60 OR HIGHER, WHEN I HIT A BUMP ON THE HIGHWAY MY STEERING WHEEL VIOLENTLY SHAKES UNTIL I EASE OFF THE GAS AND/OR SLOW DOWN.
UNKNOWN OR OTHERNovember 18, 2018
THERE IS A STRONG SMELL OF COOLANT COMING FROM THE AC VENTS . ONE DAY WE SAW A PUFF OF WHITE SMOKE COME OUT OF THE AC VENT . AFTER THAT WE TOOK IT TO THE DEALER AND THEY SAID THEY REPLACED THE HEATER CORE . THE STRONG SMELL OF COOLANT IS STILL PRESENT IN THE VENTS . THE SMELL IS ALWAYS THERE BUT GETS STRONGER AT TIMES , SO STRONG WE NEED TO ROLL THE WINDOWS DOWN.
STEERINGNovember 15, 2018
THIS WRANGLER CANNOT BE KEPT IN STRAIGHT PATH WHEN TRAVELING EITHER AT LOW OR HIGH SPEEDS. THERE IS AN EXCESSIVE AMOUNT OF "PLAY" IN THE STEERING WHEEL AMPLIFIED BY HIGHER WINDS AND CROSS TRAFFIC. THIS "WANDERING" REQUIRES CONSTANT STEERING CORRECTION RESULTING IN A CONTINUOUS STRUGGLE TO MAINTAIN CONTROL.
STEERINGNovember 13, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 60 MPH, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL SHOOK AND VIBRATED VIOLENTLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS DRIVEN OVER A BUMP IN THE ROAD OR WHEN THERE WAS A CHANGE IN THE ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTO WORLD CHRYSLER JEEP, 1370 AUTO CENTER DR, PETALUNA, CA) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. THE TIRES WERE REPLACED, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN DIAGNOSED THAT THE STEERING DAMPER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.
STEERINGNovember 13, 2018
WHILE OPERATING THE VEHICLE, THE POWER STEERING APPEARS TO STOP WORKING AND THE VEHICLES STEERING WHEEL GETS HARDER TO TURN AND REQUIRES MORE EFFORT TO TURN THE WHEEL. THEN IT UNEXPECTEDLY GETS FREE OR LOOSE AND CAUSES THE OPERATOR TO SUDDENLY OVER CORRECT THE STEERING.
POWER TRAIN,UNKNOWN OR OTHER,ENGINENovember 13, 2018
DROVE INTO THE GAS STATION, PUT MY JEEP IN PARK, PUT THE EMERGENCY BREAK ON, TURNED IT OFF AND PROCEEDED TO FILL UP THE TANK, I DID NOT TOP THE TANK OFF, GOT BACK IN MY JEEP STARTED IT BACK UP, ENGINE STARTED FINE, RELEASED EMERGENCY BREAK PUT JEEP IN DRIVE PUT FOOT ON GAS TO PROCEED OUT OF THE GAS STATION JEEP PULLED OUT OF THE GAS BAY AND I DROVE FORWARD SLOWLY, WHILE TURNING LEFT OUT OF THE BAY. I DROVE FORWARD WITH MY FOOT ON THE GAS ABOUT 20 FEET. ALL OF A SUDDEN THE JEEP CAME TO A STOP AND SHUT OFF WHILE STILL IN DRIVE. I WOULD PRESS ON THE GAS PEDAL TO MOVE FORWARD AND NOTHING WOULD HAPPEN IT JUST REMAINED STATIONARY.. ALL ELECTRONICS STILL WORKED IN THE CAR. I PUT THE CAR IN PARK, TURNED ON MY HAZARDS TURNED THE JEEP OFF AND THEN BACK ON, AND ENGINE WAS NOT STARTING. TURNED IT ON AND OFF 3 MORE TIMES AND FINALLY THE ENGINE STARTED BACK UP ON THE 4TH TIME AND I WAS ABLE TO DRIVE AWAY. THIS HAS NOT OCCURRED AGAIN, BUT I HAVE NOT DRIVEN IT OTHER THAN 20 MILES BACK HOME WHERE IT NOW IS SITTING WAITING TO GO TO THE JEEP DEALERSHIP.
SUSPENSIONNovember 13, 2018
WHILE IN MOTION ON THE HIGHWAY, A VIOLENT SHAKING OCCURS ON THE STOCK JEEP WRANGLER UNLIMITED ALL NEW JL 2018 WITH MINIMAL TRANSITION FROM PAVEMENT TO A DIFFERENT PAVEMENT OR BRIDGE TRANSITION. VIOLENT SHAKING IN THE STEERING WHEEL AND WHEELS LASTS FOR 15-20 SECONDS WHILE TRAVELING THE DISTANCE OF A FOOTBALL FIELD OR MORE. VERY HARD TO KEEP CONTROL OF THE VEHICLE AND NOT HAVE A POTENTIAL CATASTROPHIC ACCIDENT. SAME ISSUE AS PRIOR JK MODEL COMPLAINTS OF THE 'DEATH WOBBLE'. THIS HAS OCCURRED 3 TIMES WITH UNDER 5,000 MILES ON THIS BRAND NEW VEHICLE. NO MODIFICATIONS HAVE BEEN DONE TO THE JEEP. TIE ROD IN FRONT CONNECTED TO THE RIGHT PASSENGER SIDE WHEEL HAS A SLIGHT BACK AND FORTH MOVEMENT WHEN MOVED BY HAND WHILE WHEELS ARE ALIGNED STRAIGHT FORWARD IN THE PARKED POSITION. OTHER SIDE DOES NOT HAVE THE SAME GIVE WHEN I TRIED TO SEE IF IT WOULD MOVE. ANOTHER PERSON ON THE JEEP WRANGLER FORUM ONLINE IS EXPERIENCING THE SAME PROBLEM AT ABOUT THE SAME MILEAGE ON THE JL.
STEERINGNovember 13, 2018
DRIVING HOME ON THE FREEWAY TONIGHT, ABOUT 70 MPH. WENT TO MAKE A LANE CHANGE, BUT THE STEERING BECAME VERY STIFF'COULD BARELY MAKE THE LANE CHANGE. AS QUICK AS IT CAME, IT DISAPPEARED. THEN GOT STIFF AGAIN, THEN DISAPPEARED AND DID NOT RETURN FOR THE REST OF MY DRIVE. VERY VERY SCARY.
STEERINGNovember 13, 2018
2018 JEEP JLU RUBICON. 11,000 MILES. STEERING HAS STARTED RANDOMLY LOCKING UP OR GETS VERY STIFF. ONLY HAPPENS FOR MAYBE A HALF SECOND OR SO AT A TIME. IF I DECREASE SPEED STEERING FUNCTION SEEMS TO RETURN TO NORMAL. OCCURS RANDOMLY AND I CANNOT DUPLICATE THE PROBLEM. SEEMS TO HAPPEN WHEN JEEP IS WARMING UP FROM COLD AND AT SPEEDS AROUND 60MPH.
STEERINGNovember 12, 2018
VEHICLE STEERING BINDS UP WHILST ENTERING A TURN. THE EFFECT IS SCARY AND ALARMING, IMAGINE DRIVING AND THE ROAD MAKES A TURN, YOU START TO APPLY PRESSURE TO THE STEERING WHEEL TO NAVIGATE THE TURN, BUT RATHER THAN EXECUTING A NICE SMOOTH TURN, THE STEERING IS UNRESPONSIVE. IN FACT THE STEERING WHEEL FEELS LIKE IT IS LOCKED AND WILL NOT MOVE CAUSING EXTREME STRESS, ANXIETY, AND THE FEAR THAT YOU WILL BE IN AN ACCIDENT. THIS HAS HAPPENED TO ME 6 OR MORE TIMES. IT HAS HAPPENED WHILST TURNING LEFT AND TURNING RIGHT. USUALLY OCCURS WHILE DRIVING AT FREEWAY SPEEDS.
STEERINGNovember 12, 2018
WAS DRIVING AT 9:30 AM ON ELDORADO PARKWAY IN FRISCO TX, OUTSIDE AIR TEMPERATURE WAS ~ 45 DEG F. WHEN I ATTEMPTED TO TO TURN LEFT, THE STEERING WHEEL WAS INCREDIBLY TIGHT AND I NEARLY DRIFTED INTO THE LANE TO THE RIGHT. I CONTACTED THE CLOSEST DEALER IMMEDIATELY AND THEY ADVISED ME THAT THEY WERE NOT AWARE OF ANY ISSUE. LESS THAN 48 HOUR LATER THEY CONTACTED ME STATING THAT THERE WAS A BULLETIN AND THEY DID A SOFTWARE UPDATE TO CORRECT. ON THE INTERNET, I FOUND BULLETIN 08-092-18 THAT DESCRIBED THE ISSUE. GIVEN THE NATURE OF THE PROBLEM, I NO LONGER TRUST THIS VEHICLE.
STEERINGNovember 12, 2018
WHEN TURNING ON CURVES STEERING WILL RANDOMLY LOCK AND THAN UNLOCK CAUSING OVER STEERING. ALSO WHEN GOING IN CURVES WITH BUMPS STEERING SHAKES UNCOMFORTABLE UNTIL YOU SLOW DONE. DOES NOT DO ALL THE TIME JUST RANDOM TIMES. I ALMOST LOST CONTROL ON FREEWAY WHEN THIS HAPPENED. ALSO WHEN STEERING LOCKED UP ON CURVE ALMOST WENT INTO DITCH THAN WHEN UNLOCKED ALMOST WENT INTO OTHER LANE I HAVE BROUGHT INTO DEALERSHIP AND THEY SAID NOTHING WAS WRONG. BUT IT HAS DONE THIS AGAIN TO MY HUSBAND AND HE ALMOST HAD AN ACCIDENT. THIS HAS HAPPENED TO BOTH OF US.*DT CONSUMER STATED SHE HAD A STEERING PROBLEM. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/13/18*JB
STEERING,SUSPENSION,ELECTRICAL SYSTEMNovember 12, 2018
MOVING, INTERSTATE & EXTREMELY BUSY HIGHWAY. SOMETIMES IN A TURN, SOMETIMES GOING STRAIGHT. HIT A BUMP SUCH AS A HIGHWAY OR INTERSTATE BRIDGE AND VEHICLE AND FRONT END SHAKE AND SHIMMY. REQUIRES YOU TO SLOW DOWN TO UNDER MINIMUM INTERSTATE SPEED FROM 70 +- TO 30 +- FOR SHAKING TO STOP. RADIO, MAKES A BUZZING SOUND AND RESETS TIME. IT SEEMS TO BE SHORTING OUT. RADIO ELECTRICAL ISSUE HAPPENS WHILE MOVING AND STATIONARY.
STEERINGNovember 10, 2018
BOUGHT THE 2018 WRANGLER 4 MONTHS AGO. WITHOUT WARNING AT TIMES, STEERING WHEEL SEIZES/LOCKS UP WHEN NAVIGATING A LEFT CURVE IN THE ROAD AT ABOUT 40 MPH. LASTS 2-3 SECONDS AND YOU MUST BRAKE QUICKLY AND TO GAIN CONTROL OF VEHICLE. WHEN IT LOCKS UP I CANNOT CONTROL THE VEHICLE. I DON'T KNOW HOW THIS HAS NOT BEEN ADDRESSED BY THE MANUFACTURER. CONTACTED DEALER AND MADE SERVICE APPOINTMENT AND THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT STEERING ISSUES BUT WILL LOOK AT IT.
STEERING,SEATSNovember 9, 2018
THE FIRST DAY I PURCHASED THE JEEP THERE WAS OBVIOUS STEERING WHEEL PLAY AS I DROVE HOME ON THE FREEWAY. THREE WEEKS LATER THE STEERING IS STILL LOOSE AND I AM CONCERNED THAT THERE WILL BE A CRASH. AT 70 MILES PER HOUR IT IS VERY NOTICEABLE THAT THE STEERING SYSTEM HAS TOO MUCH PLAY. IT SEEMS THAT THERE MAY BE A SCREW(S) LOOSE ON THE STEERING SHAFT OR A PROBLEM IN THE STEERING GEARBOX ITSELF. WHILE DRIVING YOU HAVE TO CONSTANTLY CORRECT THE STEERING DUE TO THE VEHICLE WANDERING FROM LANE-TO-LANE. THE SECOND PROBLEM OCCURRED TODAY AS THE DRIVERS SEAT BACK FAILS TO LOCK IN PLACE AFTER GETTING ITEMS OUT OF THE BACK SEAT AFTER LEAVING THE GROCERY STORE. THE SEAT BACK SIMPLY ROCKS BACK AND FORTH AS I ACCELERATE AND BRAKE. THE PROBLEM APPEARS TO BE WITH THE STRAP THAT ALLOWS THE SEAT TO BE TILTED. THIS STRAP AT THE BASE OF THE SEAT GOES INTO THE AIRBAG HOUSING FOR SIDE IMPACTS. THIS STRAP DOES NOT ENGAGE THE MECHANISM TO KEEP THE SEAT IN AN UPRIGHT POSITION.
STEERING,ELECTRICAL SYSTEMNovember 8, 2018
THE VEHICLE DRIFTS DEPENDING ON SPEED AND ROAD CONDITIONS AND DOES NOT ALIGN ITSELF. THIS IS CURRENTLY UNSAFE ESPECIALLY WITH WINDY CONDITIONS. IN ADDITON, THIS VEHICLE HAS HAD ELECTRICAL PROBLEMS THAT HAVE AFFECTED BOTH THE START/STOP OR ECO MOOD NOT TO WORK AND CAUSES THE SCREEN TO FUNCTION SLOWLY IN A DELAYED MOTION.
STEERINGNovember 7, 2018
THE VEHICLE WANDERS ALL OVER THE ROAD, FEELS LIKE YOU ARE DRIVING IN A WIND STORM. PLAY IN THE STEERING. WORSE AT HIGHWAY SPEEDS. STARTED FROM THE DAY I DROVE IT HOME, HAS BEEN TO 2 DIFFERENT DEALERS 4 TIMES, CANNOT FIIND ANYTHING WRONG. WAS TOLD ITS A JEEP THING. CURRENTLY AT THE DEALERSHIP FOR A WEEK WORKING WITH CHRYSLER ENGINEERS.
STEERINGNovember 7, 2018
GAP IN THE STEERING WHEEL , I CAN MOVE THE WHEEL LIKE AN INCH RIGHT AND LEFT AND THE CAR KEEP GOING STRAIGHT AND FEELS LIKE I'M FIGHTING THE STEERING TO KEEP THE CAR STRAIGHT AND THE CAR WON'T DRIVE STRAIGHT
STEERINGNovember 6, 2018
THE JEEP WANTS TO WANDER. IT IS NEXT TO IMPOSSIBLE TO HOLD A STRAIGHT LINE WHILE DRIVING. IT IS MOST NOTABLE AT HIGHWAY SPEED. CONSTANT CORRECTION IS NEEDED TO STAY IN YOUR DRIVING LANE. I PREVIOUSLY OWNED THREE JEEP JKS, 2007, 2012 AND 2015 MODELS AND DID NOT HAVE THIS PROBLEM.
STEERINGNovember 6, 2018
I HAVE A BRAND NEW JEEP JLU WITH STREET TIRES AND NO LIFT. WHEN ON THE HIGHWAY, I STARTED FEELING THE STEERING WHEEL VIOLENTLY SHAKE. I SLOWED DOWN AND THE SHAKING STOPPED. THIS HAPPENED MULTIPLE TIMES. I CALLED THE GM OF THE DEALER I PURCHASED THE VEHICLE FROM AND HE ASKED IF I HAD EVER OWNED A JEEP BEFORE AND THAT THIS IS NORMAL. HE CALLED IT THE 'DEATH WOBBLE'. HE TOLD ME I WILL HAVE TO DEAL WITH IT BECAUSE IT HAPPENS. HE ALSO SAID I HAD TO BALANCE MY TIRES EVERY OIL CHANGE TO ENSURE IT DOESN'T HAPPEN AS OFTEN. THIS IS A SERIOUS CONCERN FOR ME AND MY FAMILY. THIS WAS NOT DISCLOSED PRIOR TO SALE AND WAS NOT MENTIONED IN THE MAINTENANCE REQUIREMENTS AND EXPECTED COSTS. I HAVE ASKED FOR THEM TO BUY BACK THE VEHICLE AND PAY BACK ALL PAYMENTS MADE. *DT*JB
STEERINGNovember 5, 2018
FROM THE DAY THIS VEHICLE WAS NEW IT HAS HAD ERRATIC TRACKING DOWN THE ROAD THAT REQUIRES CONSTANT CORRECTIONS. WE HAVE HAD TWO DIFFERENT DEALERSHIPS LOOK AT IT & THEY CLAIM IT IS NORMAL. I BEG TO DIFFER AS I HAVE OWNED 5 JEEP WRANGLERS IN THE PAST & NEVER WAS THE STEERING SENSITIVITY THIS BAD. THERE IS SOMETHING NOT NORMAL. IT REQUIRES BOTH HANDS BE ON THE WHEEL AT ALL TIMES.
ENGINENovember 4, 2018
I HAVE A 2018 SAHARA WITH APPROX 1500 MILES ON IT. SINCE DAY ONE I HAVE FELT LIKE ITS IDLED ROUGH A CONSTANT HEAVY VIBRATION IN THE ENGINE SO MUCH SO THAT YOU CAN PHYSICALLY SEE THE PLASTIC WINDOWS OF THE SOFT TOP MOVING AND THE FRONT TIRES AND THE SEATS SHAKING. I HAVE TOOK IT TO THE DEALER TWICE BUT DEALERSHIP DIDN'T HELP !I HAD 5 WRANGLERS AND ALL MY PREVIOUS CARS DIDNT DO THIS EVERY CAR I HAVE HAD IDLES SMOOTH AND CONSISTENT ! I NEED A SOLUTION !
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)November 4, 2018
WHILE IN MOTION AT UP TO 50 MPH, ON CITY STREETS, ESC WARNING LIGHT AND CONTACT DEALER MESSAGE LIT UP ON DASHBOARD. STEERING REQUIRES NUMEROUS CORRECTIONS TO STAY ON PATH IN LANE.
STEERINGNovember 3, 2018
WHILE DRIVING AT 70 MILES PER HOUR, IN A STRAIGHT LINE ON A FOUR-LANE HIGHWAY, I APPROACHED A CURVE AND THE STEERING WHEEL WOULD NOT TURN. I HIT THE BRAKES AND SLOWED DOWN, AND THE STEERING WHEEL BEGAN TO RESPOND ONCE MY SPEED DROPPED BELOW 55 MILES PER HOUR. THIS HAS HAPPENED THREE TIMES.
STEERINGNovember 2, 2018
MY JL CURRENTLY HAS 11,500 MILES. EVERYTHING WAS FINE DRIVING HIGHWAY SPEEDS UP TO 75 MPH UNTIL I HIT 11K MILES. ONE DAY, I WENT OVER A BRIDGE SEAM AT 75 AND THE STEERING BEGAN TO VIOLENTLY SHAKE BACK AND FORTH TO THE POINT IT WAS HARD TO CONTROL. I LET UP ON THE GAS, AND IT DIDN'T GO AWAY UNTIL I WAS DOWN TO AROUND 30 MPH. AS I WAS IN THE MIDDLE OF A BUSY MORNING COMMUTE I PUT ON MY FLASHERS TO SLOW DOWN AS I WATCHED ALL OF THE CARS BEHIND ME ALMOST CRASH TRYING TO SLOW DOWN. WHEN IT STOPPED I PULLED OVER ONE LANE WITH EVERYONE PASSING ME REALLY UPSET. LIKE I SAID, I DROVE 11K MILES WITH NO PROBLEMS AT ALL. NOW SINCE THAT HAPPENED IT HAPPENS EVERY TIME I HIT A BUMP DOING 65 MPH. I BROUGHT IT TO THE DEALER AND THEY CHECKED THE TIRE PRESSURE BUT FOUND NOTHING ELSE WRONG. I HAD READ ABOUT THE 'DEATH WOBBLE" AND ASKED ABOUT THAT BUT ALL PLAYED DUMB. ALSO, SINCE THAT HAS HAPPENED I AM FEELING THE DRIFTING IN THE STEERING WHEEL THAT OTHER ARE COMPLAINING ABOUT. THIS IS EXTREMELY UPSETTING AFTER PAYING GOOD MONEY TO NOT BE ABLE TO DRIVE SAFELY OVER 60 MPH. I AM NOT LETTING MY WIFE OR ANYONE DRIVE THE VEHICLE AND WOULD LOVE TO JUST BRING IT BACK.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINENovember 2, 2018
OPERATING VEHICLE IN 4 LOW MODE, DESCENDING A MODEST GRADE OFF ROAD, EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHEN FOOT WAS OFF GAS PEDAL
STEERINGOctober 31, 2018
AT ABOUT 2400 MILES MY UNLIMITED SAHARA HAS BEGUN DOING THE JEEP DEATH WOBBLE WHEN SPEEDS ARE OVER 50 MPH AND A SMALL BUMP IS HIT I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TOLD ME IT IS SAFE TO DRIVE AND THEY REPLACED THE STEERING DAMPER. THE PROBLEM IS STILL HAPPENING AND THERE IS SO MUCH PLAY IN THE STEERING WHEEL THAT I DO NOT FEEL SAFE DRIVING MY BRAND NEW JEEP ... IT IS ALL OVER THE ROAD AT HIGHWAY SPEEDS REQUIRES CONSTANT CORRECTION IN STEERING WHEN A SMALL BUMP IS HIT ON SIDE ROADS AT LOW SPEEDS CAR FEELS LIKE IT IS GOING TO FALL APART I HAVE OWNED WRANGLERS IN THE PAST AND HAVE NEVER HAD THIS HAPPEN AND NEVER FELT UNSAFE *DT *JB
STEERING,POWER TRAIN,STRUCTUREOctober 31, 2018
1. THE STEERING WHEEL IS LOOSE AND VEHICLE WANDERS OFF OF THE ROAD AT >45 MPH SPEED. UNABLE TO KEEP VEHICLE ON TRAFFIC LANE. 2. THE VEHICLE STOPPED ON CITY STREET WHILE TRAVELING AT 22 MPH SPEED. CHECK ENGINE LIGHT ON AND THE TRANSMISSION LOCKED. 3. LOW BATTERY VOLTAGE (12.7V) READING WHILE RUNNING AND AT STATIONARY. *DT*JB *DT*JB
STEERING,SUSPENSIONOctober 30, 2018
2018 JEEP WRANGLER UNLIMITED SAHARA WITH 9000 MILES ON IT. JUST STARTED EXPERIENCING EXTREME STEERING WHEEL SHAKING AND SUSPENSION WOBBLE AT HIGHWAY SPEEDS AFTER GOING OVER A BUMP. HAS NOW HAPPENED 6 TIMES IN THE LAST WEEK. ONLY WAY TO STOP IT IS TO SLOW DOWN OR STOP.
STEERINGOctober 29, 2018
VEHICLES TIRES BEGIN TO SHAKE VIOLENTLY AT SPEEDS IN THE 70-75 MPH RANGE ON THE HIGHWAY. CONDITION OCCURS AFTER HITTING A SMALL BUMP ON THE HIGHWAY. THE CONDITION BECOMES SO VIOLENT, I HAVE TO SLOW THE VEHICLE FROM 70+ MPH TO ABOUT 40 MPH TO STOP THE SHAKING. THIS CONDITION OCCURRED DURING RUSH HOUR IN HEAVY TRAFFIC ON I-696. MY WIFE TOOK THE VEHICLE TO THE DEALERSHIP ON THURSDAY OCTOBER 25TH. THE DEALER TOLD HER THEY WOULD HAVE TO REPLACE THE STEERING DAMPER AND THAT THE PART WAS ON BACK ORDER. THEY SAID IT COULD TAKE A MONTH TO GET THE PART AND THAT THE VEHICLE WAS "SAFE" TO DRIVE. I DROVE THE JEEP TO WORK ON FRIDAY OCT 26TH. ON THE WAY HOME, TO CONDITION OCCURRED ON I-696 WHILE I WAS TRAVELING 70+ MPH IN RUSH HOUR TRAFFIC. I HAD TO SLOW THE VEHICLE TO APPROXIMATELY 40 MPH IN THE CENTER LANE ON THE HIGHWAY BEFORE THE SHAKING ENDED. I ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY. I AM AN ENGINEER AND HAVE WORKED IN THE AUTO INDUSTRY FOR ABOUT 30 YEARS. I HAVE BEEN INVOLVED IN FIELD ACTIONS, CAMPAIGNS AND RECALLS. THIS VEHICLE IS NOT SAFE AND SHOULD BE GROUNDED AND FIXED. I DID SOME RESEARCH OVER THE WEEKEND AND THE CONDITION IS KNOWN AS "DEATH WOBBLE". IT IS FAIRLY COMMON. OUR VEHICLE IS A STOCK 2018 JEEP WRANGLER WITH NO MODIFICATIONS TO THE SUSPENSION. THE DEALERSHIP IS SUBURBAN JEEP LOCATED IN FARMINGTON HILLS, MI ON GRAND RIVER & 10 MILE. THE DEALER SHOULD NOT HAVE SENT MY WIFE HOME TELLING HER THE VEHICLE IS SAFE. THIS VEHICLE IS NOT SAFE AND SHOULD BE GROUNDED IMMEDIATELY. LOOKING FOR SUPPORT FROM NHTSA TO CORRECT THIS ISSUE. THIS CONDITION HAS OCCURRED TWICE WHILE I WAS DRIVING AND ONCE WITH MY WIFE DRIVING OUR 9 YEAR OLD SON. PLEASE HELP.
STRUCTUREOctober 29, 2018
BRAND NEW 2018 JEEP WRANGLER JLU, ONLY 400 MILE, DUE TO THE RECENT RECALL ON THE TRACK BARD WELD ISSUE, I WENT OVER THE VEHICLE AND INSPECTED THE WELDS ON OTHER AREAS OF MY VEHICLE AND NOTICE THAT THE WELDING ON THE REAR LOWER CONTROL ARM BRACKET WAS NOT PROPERLY WELDED. THE WELD WAS MOSTLY ON THE FRAME RATHER THAN ON THE SEAM BETWEEN THE FRAME AND THE CONTROL ARM BRACKET, BY COMPARING THE DRIVER SIDE REAR LOWER CONTROL ARM BRACKET, IT WAS CLEARLY APPARENT THAT THERE WAS A WELDING ERROR. ADDITIONALLY, (REFER TO ATTACHED PDF DOCUMENT) THE ROBOTIC WELDER NOT ONLY MISSED THE SEAM BUT STOPPED WELDING AFTER ABOUT 1.5" (UP TO THE WHITE LINE MARKED BY QC) THE A PERSON WELDED FROM RIGHT TO LEFT (UP TO THE WHITE LINE WHERE THE ROBOT STOPPED) BUT ALSO MISSED THE SEAM AND WELDED MOSTLY ON THE FRAME. CHRYSLER HAD TO HAVE KNOWN ABOUT THE ISSUE BECAUSE A PERSON DID WELD WHERE THE ROBOT STOPPED. HOWEVER, THE IMPROPER WELDING WAS PERFORMED AND THIS ISSUE CAN POTENTIALLY CAUSE A FATAL ACCIDENT BEING THAT THIS VEHICLE IS A OFF-ROAD CAPABLE VEHICLE AND UNLIKE REGULAR VEHICLE, THIS VEHICLE WILL MORE LIKELY BE USED IN EXTREME CONDITIONS FURTHER PLACING STRESS ON THE IMPROPERLLY WELDED COMPONENTS.
STEERINGOctober 29, 2018
WHILE DRIVING AT SLOW OR HIGH SPEED IT SEEMS THERE IS A "DEAD SPOT" IN THE STEERING, ABOUT AN INCH. WHEN I TURN I HAVE TO TURN BACK THE OTHER WAY WAY TO CORRECT. ALWAYS TURNING THE WHEEL FROM ONE SIDE TO THE OTHER. EITHER THERE IS A 'DEAD SPOT" OR THE STEERING IS TOO SLOW TO RESPOND.
STEERINGOctober 28, 2018
JEEP WANDERS ALL OVER THE ROAD. THE WANDERING IS MORE PRONOUNCED AT HIGHER SPEED. THE STEERING IS SO BAD MY WIFE REFUSES TO DRIVE THE VEHICLE. I CAN TOLERATE IT ONLY BECAUSE I KNOW IT CAN BE ADDRESSED WITH LONGER CONTROL ARMS WHEN I MODIFY THE VEHICLE. I DON'T BELIEVE THE CASTER ANGLE SPEC FOR THE RUBICON MODEL IS OPTIMAL.
STEERINGOctober 27, 2018
LOOSE STEERING ALL THE TIME. AND THEN AT HIGH SPEEDS ON THE HIGHWAY THE STEERING WHEEL LOCKS AND THE STRAIGHT POSITION.
STEERINGOctober 27, 2018
VEHICLE IS UNSTABLE AT ALL SPEEDS. JEEP IS ALMOST IMPOSSIBLE TO KEEP IN DRIVE LANE AND DARTS BACK AND FORTH. I HAVE TO KEEP BOTH HANDS ON THE STEERING WHEEL AT ALL TIMES TO CORRECT DRIFTING AND STAY OUT OF THE DEAD SPOT IN THE CENTER OF THE STEERING WHEEL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ON PAVED ROADS.
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)October 26, 2018
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
STEERINGOctober 25, 2018
VEHICLE IS UNBELIEVABLY UNSTABLE WHILE DRIVING. DARTS BACK AND FORTH AND IS ALMOST IMPOSSIBLE TO KEEP IN SINGLE LANE. MUST KEEP BOTH HANDS ON WHEEL AT ALL TIMES AND BE 100% FOCUSED ON KEEPING VEHICLE IN SINGLE LANE. CANNOT BE CONSIDERED SAFE.
UNKNOWN OR OTHEROctober 25, 2018
JEEP FRAME WELDS HAVE A LOT OF POROSITY AND SLAG. MANY OF THE WELDS ALL OVER THE FRAME DO NOT APPEAR TO BE COMPLETE AND LOOK UNSAFE. NOTHING HAS BEEN DONE TO THE JEEP AND WAS THIS WAY FROM THE FACTORY. VERY CONCERNED ABOUT CRASH SAFETY STRENGTH AND LONGEVITY IF WELDS START TO RUST AND DETERIORATE.
POWER TRAINOctober 25, 2018
I ENTERED A PARKING SPACE AND WAS NOT WITHIN THE LINES. I BACKED UP ABOUT 2 FEET AND FELT A SUDDEN STOP AND 'CLUNK.' I COULD NOT MOVE THE SHIFTER AT ALL. THE DASH DISPLAY SAID 'PARK LOCK.' IT INSTRUCTED ME TO TURN THE CAR OF AND THEN PUT IT BACK IN GEAR. AFTER 3 ATTEMPTS TO DO THAT (I MAY HAVE BEEN RUSHED THE FIRST 2 TIMES) THE I WAS ABLE TO PUT IT IN GEAR. THERE ARE FEWER THAN 500 MILES ON THIS NEW VEHICLE. IT HASN'T HAPENED AGAIN, BUT THIS SEEMS VERY DANGEROUS. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER.
STEERINGOctober 24, 2018
WHILE DRIVING THE STEERING WHEEL HAS A DEAL SPOT AND THE TRUCK WONDERS ALL OF THE ROAD. ON COLD DAYS DURING INITIAL START UP, BELOW 40 DEGREES, THE TRUCK LOSES ITS POWER STEERING FUNCTION AND IT DOESNT RETURN TILL AFTER TRUCK HAS WARMED UP.
STRUCTUREOctober 24, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE SUBFRAME WELDING WAS RUSTED, CORRODED, MISALIGNED, AND DID NOT MEET THE MANUFACTURER'S SPECIFICATIONS RELATED TO SPACING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BENNETT JEEP, 149 HWY 40 EAST, KINGSLAND, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.
STEERING,SUSPENSIONOctober 24, 2018
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
STEERINGOctober 23, 2018
WANDERING VEHICLE, UNSTABLE STEERING CORRECTION REQUIRED, LOOSE STEERING REQUIRING CONSTANT INPUT FROM DRIVER TO MAINTAIN LANE AND VEHICLE STABILITY. CHRYSLER OPENED A STAR CASE ON 10/10/18 S1819000003 TO TIGHTEN BALL JOINTS AND RELATED COMPONENTS SPECIFICALLY RELATED TO THIS ISSUE FOR ALL JL OWNERS AND SPECIFICALLY CALLED OUT JL ADJUSTMENTS ARE DIFFERENT FROM THE JK WRANGLER. THIS SERVICE WAS PERFORMED ON MY VEHICLE 10/22/18 WITH NO BENEFIT, WAS ALSO INFORMED ALL BOLTS/TORQUE ADJUSTMENTS WERE IN SPEC UPON INSPECTION AND TEST. TECHNICIANS THEN LOOSENED AND TIGHTENED BOLTS PER STAR CASE SPECIFICATIONS FOR THE JL. JEEP HAD CHANGED THE PSB SPECIFICATIONS/ADJUSTMENTS MID (MAY) 2018 TO ALLEVIATE JL STEERING LOCK UP ISSUES OWNERS WERE EXPERIENCING AND IT RESULTED IN THE LOOSE STEERING, LANE WANDERING ON VEHICLES MANUFACTURED AFTER THIS DATE/CHANGE. MY JLU RUBICON WAS MANUFACTURED 7/27/18. I'VE BEEN INFORMED BY THE DEALERSHIP AND CHRYSLER ENGINEERING THAT CHRYSLER IS AWARE OF THIS ISSUE AND NO RESOLUTION EXISTS. THE CHRYSLER ENGINEER ALSO STATED HE "WOULD RATHER HAVE A VEHICLE WITH LOOSE STEERING THAN ONE THAT LOCKS UP."
POWER TRAINOctober 23, 2018
DRIVE TRAIN VIBRATION MOST NOTICEABLE BETWEEN 59 - 64 MPH. VIBRATION IN STEERING WHEEL, DRIVER AND PASSENGER FRONT SEATS, FLOOR PANS. 10/3 - 10/8/18 DEALER INSPECTED ENTIRE VEHICLE, BALANCED, ROAD FORCE TESTED TIRES FOUND ALL WITHIN SPEC AND BALANCED WITH NO INDEXING REQUIRED. IN ADDITION TO EXTENSIVE ROAD TESTING, EVALUATION, THE SERVICE DEPARTMENT TEMPORARILY REPLACED 2018 JLU RUBICON WHEELS/TIRES WITH WHEELS/ROAD FRIENDLY TIRES FROM OTHER WRANGLER MODEL AND DRIVE TRAIN VIBRATION WAS STILL PRESENT. DEALER SERVICE SHOP FOREMAN INDICATED TRANSMISSION, TORQUE CONVERTER OR DRIVE SHAFT OUT OF BALANCE BUT NEEDED GUIDANCE FROM CHRYSLER ENGINEERING ON NEXT STEPS AND PROPOSED RESOLUTION. MET WITH CHRYSLER ENGINEERING AT DEALERSHIP SERVICE DEPARTMENT 10/22/18 AND CHRYSLER ENGINEER STATED IT'S THE TIRES AND AFTER ANOTHER BALANCE AND ROAD FORCE TEST INFORMED ME EVERYTHING WAS WITHIN SPECIFICATIONS AND THEY ROTATED TIRES FRONT TO BACK. NO CHANGES TO PROBLEM AND VIBRATION STILL EXISTS. I'VE HAD THE TIRES/WHEELS BALANCED AND ROAD FORCE TESTED BY AN INDEPENDENT 3RD PARTY AND NOW TWICE BY THE DEALERSHIP. VEHICLE IS LESS THAN 2 MONTHS OLD AND 1300 MILES.
STRUCTURE,ENGINEOctober 23, 2018
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
STEERINGOctober 23, 2018
VEHICLE WANDERS ON THE ROAD, PULLS TO ONE SIDE OR THE OTHER AND OVER CORRECTS WHEN YOU TRY TO STRAIGHTEN IT OUT ON THE ROAD WHICH AT HIGHWAY SPEEDS CAN LEAD TO A WOBBLE FROM SIDE TO SIDE. IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND CHRYSLER CORP STATES IT IS "RUNNING AS DESIGNED". STATEMENT FROM FIELD TECHNICIAN IN RESPONSE TO FINAL OPPORTUNITY TO REPAIR LETTER: "VEHICLE OPERATING AS DESIGNED AND CONSISTANT WITH ALL OTHER 2018 JL JEEP RUBICON WRANGLERS WITH BF GOODRICH ALL -TERRAIN TA TIRES. THE TREAD AND SIDEWALL DESIGN OF THIS TIRE CONTRIBUTES TO THE CONDITION DESCRIBED BY THE CUSTOMER. NO VEHICLE REPAIRS ARE NEEDED AT THIS TIME."
STEERINGOctober 23, 2018
THE STEERING HAS A DEAD SPOT IN THE CENTER WHICH CAUSES WANDERING IN THE LANE AND OVER CORRECTION AT 40 MPH AND UP TO HIGHWAY SPEEDS. THIS CAUSES UNSAFE LANE KEEPING ON COUNTRY ROADS AS WELL AS HIGHWAY AND INTERSTATE TRAVEL. BOTH MY WIFE AND I HAVE NEARLY SIDE SWIPED VEHICLES AND CLOSE CALLS IN ONCOMING TRAFFIC. THE DEALER IN MY LOCATION SAYS IT'S NORMAL BEHAVIOR BUT THE ABILITY TO STAY IN MY LANE IS NOT SAFE IN ANY WAY.
STEERINGOctober 23, 2018
STEERING SEEMS TO LOSE POWER ASSIST AND ALMOST LOCK UP AT HIGHWAY SPEEDS HAS HAPPENED REPEATEDLY. EXTREMELY DANGEROUS. THERE SEEMS TO BE LOTS OF REFERENCE TO THIS ON THE INTERNET FROM OTHER 2018 JL WRANGLER OWNERS.
STEERINGOctober 22, 2018
AT 11,500 MILES MY 2018 JL HAS A LOT OF PLAY IN THE STEERING WHEEL WHERE IT FEELS I DRIFT A LOT AND HAVE TO MAKE MULTIPLE CORRECTING TO STAY IN THE CENTER OF THE LANE. ALSO WHILE DRIVING AT HIGHWAY SPEEDS AND HITTING A BUMP, THE STEERING WHEEL SHAKES FOR UP TO 15 SECONDS LONG. IT APPEARS TO BE CALLED THE "DEATH WOBBLE." THIS IS MY WIFE'S VEHICLE AND SHE DOES NOT WANT TO DRIVE IT ANYMORE AS IT IS UNSAFE. THE ISSUE IS EASY TO RECREATE.
STEERINGOctober 22, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CEASED TO TURN MOMENTARILY, WHICH NEARLY CAUSED A CRASH. THE VEHICLE WAS TAKEN TO YARK JEEP(6019 WEST CENTRAL AVE, TOLEDO, OH) WHERE A STEP-BY-STEP CONFIGURATION OF THE STEERING COLUMN WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,776.
STEERINGOctober 21, 2018
SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN LOOSE WHERE YOU CAN MOVE THE STEERING WHEEL 1 1/2 INCHES BOTH WAYS AND IT DOES NOTHING. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR AND HE FINALLY SHOWED ME A DOCUMENT THAT THEY ARE AWARE OF THE ISSUE. I HAVE ONLY 500 MILES ON THE TRUCK BECAUSE WE ARE SCARED TO DRIVE IT AND HURT OURSELVES OR SOMEONE ELSE.
STEERINGOctober 20, 2018
THE STEERING IS NOT FIRM.THERE IS A PLAY IN STEERING WHEEL (1 INCH MORE OR LESS) YOU NOTICE THE PROBLEM THE MOST WHEN DRIVING OVER 50MPH.THIS PROBLEM MAKE IT HAD TO STAY STRAIT ON YOUR LANE WHEN DRIVING FAST. THE DEALER SAID THERE IS NO PROBLEM.
STEERINGOctober 18, 2018
AS THE VEHICLE IS IN MOTION, THERE IS ABNORMAL PLAY IN THE STEERING WHEEL. I HAVE TAKEN THE VEHICLE IN FOR SERVICE TO CORRECT THIS ISSUE, BUT IT WAS NOT RESOLVED. THE STEERING WHEEL CAN BE TURNED APPROXIMATELY 3-5 DEGREES BEFORE ANY RESPONSE FROM THE WHEELS AND DRIFTS CONSIDERABLY WHILE DRIVING.
UNKNOWN OR OTHEROctober 18, 2018
I HAVE A 2018 JEEP WRANGLER UNLIMITED RUBICON WITH FRAME WELDS THAT EXHIBIT EXCESSIVE POROSITY AND IN SOME CASES, OFF LOCATION. I HAVE VISITED TWO SEPARATE DEALERS A TOTAL OF THREE DIFFERENT TIMES. THE THIRD TIME WAS A CHARM AND THE SERVICE ADVISOR AGREED THAT THE FRAME WELDS WERE NOT "IN SPEC" ACCORDING TO FCA'S STAR BULLETIN S1813000001. I WAS TOLD THAT DIRECTION WOULD HAVE TO BE GIVEN FROM FCA ON WHAT TO DO AND THAT THE ADVISOR DIDN'T KNOW THAT THE WELDS COULD BE PROPERLY REPAIRED. IT HAS NOW BEEN MORE THAN 3 WEEKS SINCE I HAVE HEARD ANYTHING. I DON'T EVEN KNOW IF MY NEW JEEP IS SAFE TO DRIVE AT THIS POINT. IN ADDITION TO THE DEALERSHIPS, I HAVE BEEN CONTACTED JEEP CARES AND MIKE MANLEY'S OFFICE WITH NO RESOLUTION. I HONESTLY DON'T KNOW WHERE TO GO.
STEERINGOctober 18, 2018
SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN SUB-PAR. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR ONLY TELLING ME "IT IS A JEEP". I HAVE OWNED A TOTAL OF 5 JEEPS WITH ONLY THE 1979 CJ HAVING WORSE STEERING THAN THIS MODEL. AS A TRAINED FIRST RESPONDER, I WOULD BE HESITANT TO RECOMMEND THIS VEHICLE TO ANYONE DUE TO THE SAFETY RISKS POSED BY THE SUB-PAR STEERING.
STEERINGOctober 18, 2018
WHILE TRYING TO MERGE INTO A HIGHWAY THE POWER STEERING TURNED OF AND I WAS UNABLE TO TURN THE WHEEL LEFT TO MERGE. I HAD TO FORCE IT TO GET INTO THE DRIVING LANE AND THEN THE POWER STEERING STARTED TO WORK AGAIN. THEN ON THE CURVE 1/4 MILE AFTER I GOT ON THE HIGHWAY THE ROAD CURVES TO THE RIGHT AND THE STEERING WHEEL LOCKED UP AGAIN FOR ABOUT 2 TO 3 SECONDS. SPEED WAS ABOUT 50 TO 60 BOTH TIMES.. I TRIED LATER WHEN DRIVING HOME AND WAS UNABLE TO DUPLICATE.
SUSPENSIONOctober 17, 2018
IT STARTED WITH THE 'DEATH WOBBLE' DRIVING INTERSTATE SPEED, 65, OVER A BRIDGE AND GO OVERING ONE OF THE BRIDGE SPANS SPACERS.THE "DEATH WOBBLE" IS A VERY DANGEROUS VIBRATION THAT OCCURS IN THE FRONT END OF A VEHICLE. WHEN A VEHICLE EXPERIENCES DEATH WOBBLE, THE ENTIRE STEERING SYSTEM RAPIDLY TURNS BACK AND FORTH, MAKING CONTROLLING THE VEHICLE VERY HARD. THE ONLY WAY TO STOP THE DEATH WOBBLE ONCE IT STARTS IS TO SLOW THE VEHICLE DOWN UNTIL NORMAL STEERING CONTROL IS RESTORED. AT 65 THE WHOLE JEEP SHOCK AND MY WIFE AND I WERE QUITE SCARED. I PUT HAZARDS ON AND SLOWED TO ABOUT 10 MPH AND THE WOBBLE STOPPED. A FEW DAYS FROM THEN WE TOOK THE NEW 2018 JEEP WRANGLER UNLIMITED WITH 3000 MILES INTO THE JEEP DEALER SERVICE DEPARTMENT. THEY WERE ABLE TO REPLICATE THE DEATH WOBBLE. THEN UPON INVESTIGATION THE DISCOVERED 'ABOUT 10 NUTS AND BOLTS THAT WERE FINGER TIGHT'. EXACT WORDS FROM THE DEALER. THEY COMMENTED THEY WERE GOING TO REPORT THIS ISSUE AS WELL. SO BETWEEN THIS AND THE PENDING RECALL OF THE 'TRACKING BAR BRACKET', I AM SCARED OF AL THE WELDS ON THE VEHICLE AS WELL AS ALL THE BOLTS NOW. *DT CONSUMER STATED EVEN THOUGH THE BOLTS WERE TIGHTENED IT STILL WOBBLES. UPDATED 12/12/18*JB
STEERINGOctober 17, 2018
AT HIGHWAY SPEEDS AFTER HITTING A SMALL BUMP, VEHICLE BEGINS TO SHAKE SIGNIFICANTLY AND IT ONLY GOES AWAY AFTER SLOWING DOWN CONSIDERABLY. SIMILAR ISSUE TO WHAT OTHERS ARE DESCRIBING AND NEARLY IDENTICAL TO THE JEEP "DEATH WOBBLE" THAT IS FAIRLY WELL DOCUMENTED. STARTED AT ONLY 9000 MILES AFTER ZERO MODIFICATIONS OR OFF-ROAD USE. DEALER REPRODUCED AND INDICATED THAT THE STEERING STABILIZER IS "SHOT" AND REPLACEMENT PART IS BACKORDERED WITH NO ESTIMATED DELIVERY DATE.
STEERING,ENGINEOctober 17, 2018
WHILE OPERATING THE VEHICLE, I ENCOUNTERED SEVERE TIGHTNESS FROM THE STEERING WHEEL. DISABLING ME TO TURN LEFT OR RIGHT, TYPICALLY ON THE HIGHWAY WHILE ACCELERATING. IF I WAS TO TURN THE VEHICLE'S STEERING WHEEL FOR A SLIGHT CURVE OR TURN THE VEHICLE WOULD REMAIN STRAIGHT MAKING THE VEHICLE IMPOSSIBLE TO MAKE THE APPROPRIATE ADJUSTMENT. VEHICLE WAS PULLED TO SAFETY FOR A RESET ( TURNING OFF THE ENGINE FOR 5 MINS BEFORE RESTARTING). UPON ACCELERATING THE TIGHTNESS OF THE STEERING WHEEL BEGAN, EVENTUALLY CAUSING THE ENGINE TO STALL.
STEERINGOctober 17, 2018
THE STEERING HAS TOO MUCH PLAY AND DOES NOT RESPOND WELL. IT BECOMES WORSE AT HIGHWAY SPEEDS. IT IS VERY HARD TO CONTROL BECAUSE IT WILL DRIFT THEN MAY OVER CORRECT WHEN YOU STEER TO MAINTAIN YOUR LANE. IT HAS DONE THIS SINCE DAY ONE.
STEERING,SUSPENSIONOctober 17, 2018
TAKATA RECALL OVER STEERING PLAY IN STEERING FRONT OUTER TIRE WEAR AFTER ONLY 3K MILES IN MOTION ON HIGHWAY
STRUCTUREOctober 17, 2018
RECENTLY FCA STARTED A RECALL CAMPAIGN (UA5) TO INSPECT AND REPAIR THE FRONT TRACK BAR BRACKET WELDS BUT AT THE MOMENT IT IS INCOMPLETE WITH NO SOLUTION. THIS IS PRETTY ALARMING TO ME SINCE THIS CAN CAUSE THE VEHICLE TO LOOSE STEERING RESPONSE. NOW I AM AFRAID TO TAKE LONG RIDES ON THE VEHICLE AND I AM SCARE TO LET MY WIFE DRIVE THE VEHICLE. I TALK TO FCA AND THEY SAID IT IS STILL SAFE TO DRIVE, BUT AFTER READING SOME OF THE EXPERIENCE OF WRANGLER OWNERS THAT HAD THEIR TRACK BAR WELDS BROKEN I DON'T THINK IS SAFE. ALSO, I WOULD LIKE TO KNOW IF A REPAIR CAN BE DONE ON THIS KIND OF DEFECTS? AND IF THE WELDS WILL BE LONG LASTING AND NOT HAVE A PROBLEM IN THE FUTURE.
STEERINGOctober 17, 2018
I PICKED MY NEW VEHICLE UP 18 HOURS AGO WITH 5 MILES ON THE ODOMETER. I CAN REPORT UNSAFE HIGHWAY DRIVING UNDER DRY AND CALM DRIVING CONDITIONS. DRIVER IS REQUIRED TO PROVIDE EXCESSIVE STEERING WHEEL INPUT TO OFFSET THE CONTINOUS UNEXPECTED CHANGE IN DIRECTION OF THE VEHICLE.
STRUCTUREOctober 17, 2018
ON 9-26-18 I PURCHASED A NEW 2018 JEEP WRANGLER RUBICON. A FRIEND OF MINE TOLD ME TO DO A DATA SEARCH FOR AN UPCOMING RECALL CONCERNING THE FRONT TRACK BAR BRACKET. I SEE THAT 18V-675 DATED 9-28-18 WAS ISSUED. FCA RECALL #UA5. MINE IS ONE OF THE RECALLED JEEPS. HOWEVER, I PROCEEDED TO INSPECT THE TRACK BAR WELDING AND IDENTIFY WHAT THE PROBLEM IS AND CHECK FOR SEPARATED WELDS NO WELDS, ETC. WHILE UNDER THE JEEP I DISCOVERED OTHER ISSUES THAT WILL CAUSE FUTURE SIGNIFICANT SAFETY ISSUES WITH THE VEHICLE. SUCH AS FRAME FAILURE OR OTHER COMPONENTS ATTACHED TO THE FRAME FAILING DUE TO POOR WELDING TECHNIQUES AS WELL AS PREMATURE CORROSION. THESE POTENTIAL FAILURES MAY RESULT IN SIGNIFICANT INJURIES TO THE OCCUPANT(S) OF THE VEHICLE. ON THE FRAME, MANY WELDS APPEAR TO BE INFERIOR, SUCH AS PERFORATED WELDS, MISSING WELDS, WELDS THAT ARE NOT COMPLETE LEAVING GAPS BETWEEN THE EDGES OF THE FRAME. ADDITIONALLY, IN MANY AREAS OF THE FRAME, THE PAINT HAS FLAKED OFF OF THE WELDS AND IS NOW STARTING TO RUST. I HAVE HAD THIS VEHICLE FOR 3 WEEKS WITH 500 MILES ON IT. IT HAS BEEN STREET DRIVEN ONLY. WITH THE CURRENT RECALL FOR THE TRACK BAR, THE DEALER ADVISED NOT TO TAKE IT OFF ROAD. ON 10-17-18 I EMAILED PICTURES TO THE DEALER AS WELL AS PAID THEM A VISIT. I HAVE SUPPLIED THE DEALER WITH PICTURES AND HAVE AN APPOINTMENT ON 11-6-18 FOR THEM TO LOOK AT IT. I AM EXTREMELY CONCERNED THAT THE DEALER MAY ATTEMPT TO WELD THESE AREAS. AND THAT IF ATTEMPTED, WOULD ONLY BLISTER OFF ANY PAINT ON THE INSIDE OF THE FRAME THAT COULD NOT BE SEEN OR PRIMED AND REPAINTED PROPERLY. AS THIS IS A BOX FRAME AND I BELIEVE IT HAS TO BE DIPPED TO BE PRIMED AND PAINTED ON THE INNER SIDE OF THE FRAME. ANY OTHER METHOD THAT MAY BE UTILIZED WOULD NOT BE THE SAME NOR WOULD IT OFFER THE SAME AMOUNT OF CORROSION PROTECTION AS WHAT THE FACTORY METHODOLOGY UTILIZES.
STEERINGOctober 17, 2018
WHILE DRIVING AT SPEED THE STEERING WOULD NOT TURN RIGHT, ONLY LEFT. I WAS ABLE TO PULL OFF THE ROAD TO THE LEFT (ACROSS OPPOSING TRAFFIC). ONCE OFF THE ROAD THE SITUATION RESOLVED, I WAS ABLE TO IDLE HOME WHERE I HAD THE VEHICLE TOWED TO THE DEALER.
VEHICLE SPEED CONTROLOctober 17, 2018
WHEN TURNING INTO A PARKING SPOT ON AN INCLINE, I HAD SLOWED TO START THE TURN. I THEN LET OFF THE BRAKE A BIT TO BE ABLE TO ROLL INTO THE SPOT. THE CAR THEN ACCELLERATED INTO THE WALL AT THE END OF THE SPOT DAMAGING MY BUMPER, SCRATCHING THE CAR NEXT TO MINE AND ALSO THE WALL I HIT.
STEERINGOctober 16, 2018
AS DRIVING MY NEW JEEP I NOTICE I WAS NOT HAPPY WITH THE HANDLING .STEERING THE JEEP, TO MUCH PLAY ON STEERING, KIND OF A BIG TURN OFF COMING OFF.SPECIALLY ON THE MAINE HIGHWAYS WITH EXTRA PEOPLE IN THE CAR
STEERING,SUSPENSION,UNKNOWN OR OTHEROctober 16, 2018
THERE HAS BEEN A MAJOR RECALL RELATED TO THE TRACK BAR WELDS ON THE JL MODEL WRANGLERS AND WHEN I SEARCH MY VIN IT IS NOT INCLUDED BUT MANY OF THE WELDS ON MY FRAME ARE RUSTING ALREADY AND APPEAR TO BE "BAD" WELDS. I AM A PROFESSIONAL WELDER AND I KNOW WHAT A GOOD WELD LOOKS LIKE. PLEASE HELP ME ADDRESS THE ISSUE WITH THE MANY "BAD" WELDS ON MY BRAND NEW JEEP.
STEERINGOctober 16, 2018
JEEP SHAKES VIOLENTLY ANY TIME IT HITS A BUMP ABOVE 60MPH SO BADLY I HAVE TO COME TO A COMPLETE STOP. MULTIPLE TIMES I'VE NEARLY BEEN REAR ENDED TRYING STOP TO REGAIN CONTROL OF THE VEHICLE. THIS IS NOT MY FIRST WRANGLER I HAVE OWNED 5. I KNOW HOW A JEEP RIDES. THIS IS NOT A SAFE VEHICLE AT ALL. THIS JEEPS HAS NOTHING AFTER MARKET ON IT. I'VE TAKEN TO THE DEALER AND THEY CAN'T FIND THE PROBLEM. I CAN'T AFFORD TO TRADE IT IN. BUT I DON'T WANT MY KIDS IN. PLEASE INVESTIGATE THIS BEFORE SOMEONE GETS KILLED. OTHERS HAVE ALREADY REPORTED THIS AND NOTHING HAS BEEN DONE. *DT UPDATED 11/29/18*JB
STEERINGOctober 16, 2018
SAME COMPLAINT AS MANY OTHERS. THE STEERING HAS TOO MUCH PLAY AND DOES NOT RESPOND WELL. IT BECOMES WORSE AT HIGHWAY SPEEDS. IT IS VERY HARD TO CONTROL BECAUSE IT WILL DRIFT THEN MAY OVER CORRECT WHEN YOU STEER TO MAINTAIN YOUR LANE. IT HAS DONE THIS SINCE DAY ONE.
POWER TRAIN,STRUCTURE,ENGINEOctober 15, 2018
VEHICLE DRIVEN FO APPROXIMATELY 30 MINUTES WITH NO APPARENT ISSUES. AVERAGE SPEED ABOUT 40 TO 50 MPH. DRIVER SMELLED A CONCERNING ODOR, PULLED INTO A PARKING, GOT OUT OF VEHICLE AND NOTICED A FLAME. SHE CALLED 911AND VEHICLE BECAME FULLY ENGULFED. VEHICLE IS A TOTAL LOSS. AFTER SOME RESEARCH, IT APPEARS THIS IS AN ISSUE WITH JEEP.
UNKNOWN OR OTHEROctober 15, 2018
FRAME WELDS ARE PITTED, RUSTING, INCOMPLETE, AND HAVE NUMEROUS INCLUSIONS AND POROSITY. THIS IS ALL OVER THE FRAME. INCLUDED IS A PICTURE OF A WELD ON A BODY MOUNT. APPEARS TO BE CRACKED. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE AND JEEP BOTH LOOKED AT THE VEHICLE AND SAY IT IS SAFE AND NORMAL.
STEERINGOctober 15, 2018
LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS. I HAVE TO CONSTANTLY CORRECT THE VEHICLE FROM DRIFTING. EXTREME PLAY AND DEAD SPOTS IN STEERING WHEEL. THIS NEEDS TO HAPPEN IN ORDER TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.
STEERINGOctober 15, 2018
THE VEHICLE HAS EXCESSIVE PLAY IN THE STEERING. AS A RESULT, THE VEHICLE WANDERS AND EXCESSIVE STEERING WHEEL TRAVEL IS REQUIRED TO BRING THE VEHICLE BACK TO THE CENTER OF THE LANE. THIS OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN TRAVELING AT BOTH CITY AND HIGHWAY SPEEDS. IT IS A CONSTANT STRUGGLE TO KEEP THE VEHICLE CENTERED WHEN TRAVELING. THE ISSUE IS WORSE WHEN TRAVELING ON SLIGHTLY UNEVEN OR ABOVE NORMAL ROAD CROWN. THE STEERING WHEEL CAN BE CENTERED, OR CROOKED TO EITHER SIDE. THIS DEMONSTRATES THE EXCESSIVE PLAY IN THE WHEEL.
STEERINGOctober 15, 2018
TL* THE CONTACT LEASED A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL FELT EXTREMELY LOOSE WHILE MAKING TURNS OR DRIVING ABOVE 45 MPH. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM PARKVILLE, 9219 HARFORD RD, PARKVILLE, MD 21234, 1-877-391-7850) WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER INDICATED THAT THE MANUFACTURER HAD NOT YET DEVELOPED A SOFTWARE UPDATE FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ELECTRICAL SYSTEMOctober 15, 2018
I WAS DRIVING DOWN A RESIDENTIAL ROAD GOING ABOUT 20MPH, THE VEHICLE STARTED SMOKING SO I PULLED OVER AND GOT OUT TO FIND SMOKE COMING FROM THE FUSE BOX/ BATTERY AREA. IT I COULD SMELL BURNT ELECTRICAL WIRING. WITHIN SECONDS OF PULLING OVER THE SMOKE TURNED INTO A FLAME AND BEFORE I COULD TO GET ANYTHING OUT OF THE JEEP THE WHOLE INSIDE WAS FULL OF SMOKE AND THE FLAME WAS SPREADING FAST.
STEERING,SUSPENSIONOctober 14, 2018
VEHICLE SHAKES UNCONTROLLABLY BACK AND FORTH AFTER HITTING BUMP OR CHANGE IN PAVEMENT HEIGHT AT HIGHWAY SPEED (60 TO 70 MPH). THIS STARTED AFTER ROUGHLY 2800 MILES (6 WEEKS OF OWNERSHIP). THIS CAUSES A LOSS OF STEERING CONTROL AND FEELING THAT DRIVER WILL LOSE CONTROL OF VEHICLE. THIS HAS HAPPENED 4 TIMES IN LAST SIX DAYS. VEHICLE WAS TAKEN TO DEALER WHO SAYS THEY CANNOT FIND PROBLEM OR RECREATE THIS LOSS OF STEERING CONTROL. AFTER HITTING BUMP YESTERDAY THE ONLY THING THAT STOPPED BACK AND FORTH SHAKING WAS TO PULL TO SIDE OF INTERSTATE HIGHWAY. THIS SITUATION IS EXTREMELY DANGEROUS. WHILE THIS LOSS OF STEERING CONTROL AND SHAKING DOES NOT OCCUR AT SLOWER SPEEDS (YET), I BELIEVE THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE AND WILL EVENTUALLY CAUSE A SERIOUS CRASH IF IT CANNOT BE FIXED.
STRUCTUREOctober 14, 2018
BRAND NEW 2018 JL WRANGLER RUBICON 2 DR OWNED FOR 2 WEEKS FRAME APPEARS TO BE SPRAY PAINTED ALL WELDS ARE RUSTED. NEVER BEEN IN THE RAIN OR EVEN WASHED. JEEP HAS 16 MILES ON IT. THIS IS ABSOLUTELY RIDICULOUS FOR ANY NEW VEHICLE. JEEP SHOULD HAVE ADDRESSED THIS ISSUE INSTEAD OF TRYING TO COVER IT UP WITH SPRAY PAINT THAT ISN'T STICKING ANYMORE.
SUSPENSION,UNKNOWN OR OTHEROctober 13, 2018
THE WELDS ON THE REAR SUSPENSION ARE HORRIBLE. THERE ARE LARGE PIECES OF SLAG WHEREVER THERE ARE WELDS. THERE ARE ALREADY PLACES WHERE SOME SLAG HAS FALLEN OFF AND SPOTS HAVE STARTED TO RUST. THE ENTIRE FRAME HAS SLAG ON IT AND HUGE MESSY WELDS. THERE ARE WELDS MISSING ALONG THE FRAME. THE FRAME WAS DENTED AND HIT WITH SOMETHING BEFORE BEING INSTALLED. ALL OF THESE THINGS CAN LEAD TO WEAKENING IN THE METAL OR FAILURE IN THE WELDS.
UNKNOWN OR OTHEROctober 13, 2018
I GOT BEHIND THE WHEEL OF A 2018 JEEP WRANGLER, ADJUSTED MY SEAT FOR OPTIMAL COMFORT, VISIBILITY, AND HANDS / FEET POSITION FOR SAFE OPERATION OF THE VEHICLE AND THEN NOTICED THAT THE DESIGN / POSITION OF THE DASH OBSTRUCTED THE VIEW OF THE SPEEDOMETER AND TACHOMETER (AMONG OTHER INFO) WHILE THE VEHICLE IS IN MOTION (I WAS NOT IN MOTION). THIS OBVIOUSLY CAN CAUSE ISSUES WITH SAFE OPERATION. I POSTED THIS OBSERVATION IN A JEEP WRANGLER FORUM TO SEE IF I'M THE ONLY PERSON WITH THIS PROBLEM. AS OF TODAY THE POLL SITS AT 53% OF USERS HAVING THE SAME ISSUE. SEE HERE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/POLL-IN-YOUR-BEST-SEATING-POSITION-IS-YOUR-VIEW-OF-THE-WRANGLERS-DASH-GAUGES-CUT-OFF-IN-ANY-WAY.15958/#POST-390053
STEERINGOctober 13, 2018
AT HIGHWAY SPEEDS OVER 70MPH, THE STEERING BECOMES VAGUE TO THE POINT OF A LOSS OF FINE CONTROL. WITHOUT STEERING INPUT AND WITHOUT SIGNIFICANT CROSS WINDS, THE FRONT WHEELS WILL STEER QUICKLY FROM LEFT TO RIGHT AND BACK. THE CHANGE IN DIRECTION IS SO DRASTIC THAT ONSTANT AND CAREFUL ATTENTION IS REQUIRED TO AVOID UNEXPECTED LANE CHANGES. I'VE OWNED TWO OTHER WRANGLERS (2000 AND 2007) AND THIS IS NOT A CONDITION BASED ON STEERING GEOMETRY OR 4WD SYSTEMS. THIS IS A LIFE-THREATENINGLY DANGEROUS CONDITION AND REQUIRES IMMEDIATE GOVERNMENT OVERSIGHT AND INTERDICTION.
STEERINGOctober 13, 2018
WHILE THE VEHICLE IS IN MOTION THE STEERING IS VERY LOOSE. YOU CAN MOVE THE STEERING WHEEL LEFT AND RIGHT ABOUT 4 INCHES IN PLAY AND THE WHEELS NEVER TURN AT ALL. THIS MAKES DRIFTING, ESPECIALLY AT HIGH SPEEDS, A HUGE SAFETY RISK. YOU MUST OVERCORRECT THE WHEEL IN ORDER TO STAY IN YOUR LANE WHILE DRIVING. THE CASTER NUT AND GEAR BOX NUT SEEM TO COME FROM THE FACTORY EXTREMELY LOOSE CAUSING THIS POTENTIALLY LIFE THREATENING SAFETY HAZARD.
STEERINGOctober 12, 2018
MY VIN IS LISTED UNDER UA5 RECALL ABOUT THE TRACK BAR WELDS. I FEEL VERY UNCOMFORTABLE ABOUT THE POSSIBILITY THE WELDS ARE WEAK OR NOT DONE PROPERLY AND POSSIBLY BREAK OFF. I HAVE NOT HEARD BACK FROM JEEP/CHRYSLER/FCA AT ALL. AFTER CONTACTING THE DEALERSHIP, THEY HAD NOT IDEA THIS WAS AN ISSUE. I'M NOT CONCERNED ABOUT THE STEERING WHEEL FEELING 'LOOSE' AS OTHERS SAY. THE PLAY DOESN'T BOTHER ME. BUT THE WELD ISSUE IS A CONCERN. I LOOKED AT THEM VISUALLY BUT I'M NO EXPERT. WHILE THEY DON'T LOOK CLEAN I DON'T KNOW IF THEY'RE STRUCTURALLY SOUND.
STEERINGOctober 12, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V675000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTBURY JEEP CHRYSLER DODGE RAM (100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 57197558. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STRUCTUREOctober 12, 2018
FRAME WELD DISCONTINUITIES WITH POROSITY SPOTS, INCOMPLETE FUSION SPOTS AND RUST. THE CONSUMER STATED THE INVESTIGATION OF THE 2018 JEEP WRANGLER JL 2 AND 4 DOOR MODELS NEEDED TO BE ACCELERATED.*JS*DT*JB
STEERINGOctober 11, 2018
THE STEERING IS HORRENDOUS! IT'S ALL OVER THE ROAD! WANDERS AND FEELS VERY LOOSE. WHEN DRIVING IT TAKES TOTAL CONCENTRATION TO STAY IN THE LANE. NON STOP CORRECTING.SOMETHING HAS TO BE CORRECTED NOTICED IT FROM DAY 1 . IT HAS ONLY 600 MILES ON IT SO FAR AND I AM SCARED TO DRIVE IT! GOING TO THE DEALER 10/15
STRUCTUREOctober 11, 2018
POOR FRAME WELDS AT CRITICAL POINTS. I HAVE WELDS THAT YOU CAN STICK YOUR FINGER NAILS BEHIND. HAVE POOR WELD AT TRACK BAR AND SHOCK MOUNTS. SLAG AND POOR PENETRATION. HAVE SPOTS WHERE BURN THROUGH OCCURS AND RUSTS. VEHICLE CLICKS AND POPS DURING TURNS. STRUCTURAL INTEGRITY IS COMPROMISED..
STEERINGOctober 11, 2018
MY WELDS TO THE TRACK BAR ARE A MAJOR CONCERN TO ME AND MY FAMILY. THEY DON'T LOOK TO BE COMPLIANT AND I'M CONCERNED THAT THEY MAY BREAK. THERE'S A RECALL AND MY VIN DOESN'T SEEM TO BE IN THE CURRENT RECALL BUT THEY LOOK WORSE THAN ONES THAT ARE CURRENTLY IN THE RECALL LIST. PLEASE SEE ATTACHMENTS.
STRUCTURE,UNKNOWN OR OTHEROctober 10, 2018
JEEP HAS BAD WELDS THROUGHOUT THE FRAME POSING SIGNIFICANT SAFETY RISK NOT ONLY WHILE DRIVING THE VEHICLE BUT EVEN MORE SO IN THE EVENT OF A CRASH. A LARGE MAJORITY OF BAD WELDS ARE IN STRUCTURAL AREAS. SOME ARE OFF SEAM, POROSE WELDS, WELDS THAT APPEAR TO HAVE LITTLE TO NO PENETRATION, WELD JOINTS WITH LITTLE TO NO WELD MATERIAL IN THE JOINT AND OFF SEAM. ALSO MANY OF THE WELDS SHOW SINES OF HEAVY CONTAMINATION IN THE WELD MATERIAL.*DT*JB
STEERING,STRUCTUREOctober 10, 2018
GOT A RECALL NOTICE (UA5) FOR A BRAND NEW 2018 JEEP WRANGLER JL REGARDING POSSIBLE BAD FRAME WELDS. DEALERSHIPS DO NOT HAVE INSTRUCTIONS ABOUT HOW TO INSPECT THE WELDS OR WHAT TO DO IF AN ISSUE IS FOUND. NO CLEAR WAY TO DETERMINE IF THE VEHICLE IS SAFE TO DRIVE WITHOUT AN INSPECTION THAT THE DEALERSHIPS DON'T SEEM CAPABLE OF PERFORMING.
STRUCTUREOctober 10, 2018
THE WELDS ON THE FRAME OF MY JL WRANGLER ARE NOT OF ACCEPTABLE QUALITY FOR WELDING STANDARDS. WELD SPLATTER, SLAG, POROSITY, SHOWING SIGNS OF CORROSION, INSUFFICIENT PENETRATION. I NOTICE THESE DEFICIENCIES WHEN LOOKING AT MY TRACK BAR BRACKET WELD. THIS WELD WHICH IS ON A RECALL HAS AN X ON IT LIKE IT WAS NOTICED BUT NOT CHANGED. MANUFACTURED 6-18
SUSPENSIONOctober 10, 2018
FRONT TRACK BAR WELDS ARE OF POOR QUALITY, POROUS, LACK OF PENETRATION AND NOT CONTINUOUS AS A WELD SHOULD BE. WELDS APPREAR AS UNSAFE WELDS FOR HOLDING THE TRACK BAR IN PLACE WHILE DRIVING THE VEHICLE. ALL OTHER WELDS ON VEHICLE HAVE RUST SHOWING ON LEADING EDGES AND ALSO LACK OF PENETRATION ON WELDS THOUGHT OUT THE WELD BEAD. VEHICLE IS GARAGE KEPT WITH 195 TOTAL MILES.
STEERINGOctober 9, 2018
VEHICLE IS IMPOSSIBLE TO KEEP ON THE ROAD. STEERING HAS SO MUCH PLAY I HAVE ALMOST STRUCK THE GUARD RAILS AND/OR OTHER ADJACENT VEHICLES. ESPECIALLY ACUTE AT HIGHWAY SPEEDS. FCA HAS REFUSED TO ADMIT A SEVERE SAFETY ISSUE EXISTS DESPITE THOUSANDS OF COMPLAINTS ON BLOGS AND ONLINE FORUMS. THERE IS 1 - 2 INCHES OR MORE OF PLAY IN STEERING THAT REQUIRES FATIGUING ATTENTION WHILE DRIVING TO KEEP THE VEHICLE IN ITS LANE. SHOCKING FCA HAS NOT HAD A RECALL DESPITE ONLINE POSTS WITH FIXES / ADJUSTMENTS TO THE STEERING BOX THAT HAVE SOLVED THE ISSUE. DEALERS REFUSE TO MAKE THE ADJUSTMENT BECAUSE IT I NOT AUTHORIZED BY FCA. PLEASE GET INVOLVED BEFORE SERIOUS ACCIDENTS OCCUR. I JUST SAW A RECALL WAS ISSUED FOR STEERING ON THIS MODEL DUE TO POOR FACTORY WELDS TO THE TRACK BAR. THIS IS A SEPARATE BUT STILL SERIOUS SAFETY CONTROL ISSUE. THIS HAPPENS (NOTICEABLE) TRAVELING ABOVE 30 MILES PER HOUR. FCA IS IN DENIAL -HELP!!! THEY WILL NOT MAKE THE ADJUSTMENT AT THE DEALER.
POWER TRAIN,SEAT BELTS,ENGINEOctober 9, 2018
ELECTRICAL ISSUES INCL BUT NOT LIMITED TO: GAUGE READOUTS INCORRECT, ECM NOT ALLOWING PROPER SHIFTS. ENGINE PROBLEMS WITH THE VALVE LIFTERS MAKING NOISE AND BROKEN.
STEERING,SUSPENSIONOctober 8, 2018
I HAVE NOT HAD AN ISSUE WITH THE FAULTY TRACK BAR WELD AS OF YET, BUT I AM ABSOLUTELY NOT DRIVING UNTIL A FIX/REPLACEMENT HAS OCCURRED. I HAVE 3 CHILDREN AND I HAVE TO THINK ABOUT THEIR SAFETY AND MINE. I CANNOT IMAGINE HOW THIS PROBLEM CAN BE SATISFACTORILY FIXED. OBVIOUSLY CANNOT PUT A BAND AID ON IT
STRUCTUREOctober 8, 2018
VERY SERIOUS SAFETY ISSUE WITH THE MAJORITY OF ALL WELDS THAT CONNECT PARTS/FRAME/BODY. THEY ARE EXTREMELY POROUS WHICH WILL CAUSE THE WELDS TO FAIL OVER TIME DUE TO RUSTING FROM THE INSIDE OUT, SOME ARE VERY VERY THIN WHICH WILL CAUSE FAILURE JUST FROM EVERY DAY USE, AND SOME ARE NOT EVEN CONNECTING THE PART TO THE FRAME/BODY WHICH WILL CAUSE DEADLY FAILURE WHEN THE PART COMES OFF FROM SHEARING. I DO NOT FEEL SAFE IN THIS VEHICLE, AND THIS IS THE ONLY MODE OF TRANSPORTATION I HAVE. I HAVE A 3 YEAR OLD DAUGHTER WHO ALSO HAS TO RIDE IN THIS VEHICLE. IT IS NOT OKAY THAT OUR LIVES ARE BEING PUT AT RISK ANY TIME WE HAVE TO DRIVE THIS VEHICLE WITH KNOWING THESE WELDS COULD FAIL AT ANY TIME. I HAVE CONTACTED SEVERAL FCA REPS, AND THE DEALERSHIP AND HAVE BEEN TOLD THERE IS NOTHING THEY CAN DO. I HAVE MULTIPLE, MULTIPLE PICTURES OF THESE WELDS, HOWEVER I WILL ATTACH A FEW TO THIS SO YOU CAN GET AN IDEA. THIS IS UNACCEPTABLE, AND IT SHOULD NOT REQUIRE SOMEONE DYING BEFORE ANYTHING GETS DONE ABOUT THIS. *BF..... UPDATED 10/30/18*JB
STEERINGOctober 8, 2018
AFTER PURCHASING MY JEEP RUBICON I NOTICE THAT THE VEHICLE STEERING WANDERED ON THE HIGHWAY. I WAS NOT ABLE TO KEEP THE VEHICLE STRAIGHT WITHOUT IT WANDERING FROM SIDE TO SIDE. TO MUCH PLAY IN THE STEERING WHEEL. I HAD LESS THAN 100 MILES. I SCHEDULED AN APPOINTMENT WITH THE JEEP DEALERSHIP TO HAVE IT INSPECTED. THE JEEP WAS INSPECTED AND I WAS TOLD THEY FOUND NO PROBLEM WITH IT, HOWEVER I DID SOME RESEARCH AND SOON LEARNED THAT OTHERS HAD BEEN EXPERIENCING THE THE SAME PROBLEM. TO FIX IT ONE OWNER TOOK HIS IN TO HIS DEALER AND THEY MADE AN ADJUSTMENT IN THE STEERING TO A ( -8 ) AND IT WENT AWAY, BUT IT MADE HIS STEERING HARDER TO TURN.
STEERINGOctober 7, 2018
THE STEERING IS NOT RESPONSIVE AND HAS ABOUT A 1-2 INCH DEAD SPOT OF WIGGLE GAB BEFORE THE STEERING CAN RESPOND TO YOUR DRIVING
STEERINGOctober 7, 2018
STEERING VERY HARD TO CONTROL AND KEEP STRAY... EXCESSIVE PLAY IN THE STEERING WHEEL CONTINOUSLY STEERING FROM 10-2 POSITION TO KEEP STRAIGHT... JERLS OFF TO ONE SIDE OR THE OTHER RANDOMLY... VERY UNSTABLE AND UNSAFE
STEERINGOctober 7, 2018
FROM THE DAY I PICKED IT UP STEERING IS DANGEROUSLY LOOSE AT SPEEDS ABOVE 45 MPH. ON WINDING BACKROADS YOU HAVE TO STRUGGLE CONSTANTLY TO KEEP IN YOUR LANE. PEOPLE WILL DIE FROM THIS, IT IS THAT LOOSE. MY WIFE REFUSES TO DRIVE IT AFTER ONE TRIP. I CONTACTED JEEP AND THEY TOLD ME THERE WAS A TSB FOR MY JEEP. THE DEALERSHIP SAID NOTHING WAS WRONG AND WHEN I COMPLAINED ABOUT THE TSB THEY CLAIMED THEY DID IT. THERE IS NO DIFFERENCE IN THE STEERING. I JUST REACHED 2000 MILES. I CAN'T AFFORD TO JUST GET RID OF IT.
STEERINGOctober 6, 2018
STEERING WHEEL OFF CENTER AND TRACKS LEFT TO RIGHT ON A STRAIGHT ROAD. STEERING CORRECTION IS CONSTANTLY REQUIRED TO MAINTAIN DIRECTIONAL STABILITY. BUILD DATE MARCH 2018. TOOK DELIVERY FROM PHILLIPS CHRYSLER JEEP IN OCALA FLORIDA ON SEPT. 20 2018. PRESENT MILES ON ODOMETER 750 MILES. WE MENTIONED TO DEALERSHIP SERVICE DEPARTMENT IMMEDIATLE AFTER PURCHASE AND WAS ADVISED STEERING SYSTEM WAS NOT CALIBRATED CORRECTLY AT FACTORY AND DEALER PROCEEDED TO REALIGN FRONT END. HOWEVER STEERING WHEEL IS NOW OFF CENTER IN OPOSITE DIRECTION. THEY ALSO INDICATED THAT OFF TRACKING IS SYMPTAMATIC WITH ALL TERRAIN TIRES.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)October 6, 2018
SOON AFTER PURCHASING MY 2018 JL WRANGLER IN APRIL I BEGAN EXPERIENCING STEERING ISSUES. WHEN VEERING LEFT OR RIGHT TO CHANGE LANES, TAKE A CURVE, ETC. THE STEERING WHEEL WOULD 'LOCK' UP AND I'D NEED BOTH HANDS TO PULL IT BACK TO KEEP THE JEEP IN MY LANE. IT ONLY LASTS FOR A FEW SECONDS. I HAD RECEIVED NOTIFICATION THAT IT WAS TIME FOR MY FIRST MAINTENANCE APPOINTMENT AFTER PURCHASING THE JEEP, SO I CALLED TO SCHEDULE THAT AND ALSO TOLD THEM ABOUT THE STEERING ISSUE. ONE DAY PRIOR TO THE APPOINTMENT, MY DASHBOARD ALERT NOTIFIED ME TO "SERVICE THE ELECTRONIC STABILITY CONTROL". SINCE I ALREADY HAD THE APPOINTMENT, I KNEW THIS COULD BE ADDRESSED AT THAT TIME. THEN A FEW DAYS LATER I RECEIVED THE SAFETY RECALL U48 FOR STEERING INTERMEDIATE SHAFT. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I HAD RECEIVED THE RECALL NOTICE AND THAT I ALREADY HAD AN APPOINTMENT SCHEDULED. I TOOK THE JEEP IN FOR THE APPOINTMENT AND THE PROBLEM APPEARED TO BE FIXED AT FIRST. THEN IT HAPPENED AGAIN ABOUT A MONTH LATER AND THEN AGAIN JUST THIS PAST WEEK. IT'S A SCARY SITUATION. THIS LAST OCCURRENCE I WAS TAKING A CURVE IN THE ROAD WITH TRAFFIC COMING THE OTHER DIRECTION. THE STEERING WHEEL 'LOCKED UP' AND I HAD TO FORCEFULLY USE BOTH HANDS TO PULL IT BACK INTO THE LANE.
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)October 6, 2018
MY JEEP HAS BEEN DRIFTING AND STEERING HAS BEEN AWFUL ON HIGHWAY, ESC AND SERVICE LIGHTS CAME ON. ALL WELDS UNDER THE VEHICLE ARE ABSOLUTELY HORRIBLE, AND I ABSOLUTELY DO NOT FEEL SAFE RISKING MY LIFE AND MY CHILD'S LIFE IN THIS VEHICLE WITH WELDS AND COMPONENTS THAT LOOK AS IF THEY WILL BREAK OR FAIL AT ANY MOMENT
STEERING,STRUCTURE,UNKNOWN OR OTHEROctober 6, 2018
HELLO.THIS IS REGARDING MY 2018 JEEP WRANGLER JL RUBICON. I HAVE BEEN READING EXTENSIVELY ABOUT THE FRAME WELDING RECALL (ISSUED 10/5/18) THAT UNFORTUNATELY DOES INCLUDE MY VEHICLE. WE SPENT OVER FIFTY FIVE THOUSAND DOLLARS ON THIS JEEP, AND ARE EXTREMELY DISAPPOINTED IN THE BUILD QUALITY. JUST TO MAKE SURE THAT THE WELDS ARE BAD, I LOOKED UNDER THE JEEP AND SEVERAL EXTREMELY IMPORTANT WELDS (SOME INVOLVING THE STEERING BRACKET) WERE NOT DONE PROPERLY, AND WILL FAIL. ALSO, SOME OF THE WELDS HAVE SEVERAL POCKS IN THEM AND WILL DEVELOP RUST. IF A WELD ISN'T DONE PROPERLY (OR REPAIRED) PROPERLY, IT WILL FAIL AND THAT FOR FCA TO RELEASE A VEHICLE, IN THIS CONDITION TO THE GENERAL PUBLIC IS DISGUSTING. I HAVE A WIFE AND A BABY ON THE WAY' MY WIFE NO LONGER FEELS SAFE IN OUR NEW JEEP. I AM WRITING YOU TO VOICE MY CONCERN AND WARN OTHERS ABOUT THIS UNSAFE VEHICLE. WE NO LONGER DRIVE THE JEEP AND IT SITS IN OUR DRIVEWAY. I CANNOT DRIVE A VEHICLE THAT MAY FAIL STRUCTURALLY AND INJURE OR KILL US.
UNKNOWN OR OTHEROctober 6, 2018
FRAME HAS TERRIBLE WELDS, POROSITY ALONG FRAME WELD LINES, RUSTING ALREADY ALONG WELD LINES, SEEMINGLY MISSING WELDS, WELDS THAT WON'T GO DEEP ENOUGH TO RETAIN STRUCTURAL INTEGRITY WHEN REPORTED TO FCA, THEY STOOD BEHIND THE INTEGRITY OF THE WELDS, AND THE DEALERSHIP THAT PERFORMED THE INSPECTION NOTED THAT THE WELDS 'LOOKED FINE BECAUSE THEY LOOKED JUST LIKE THE WELDS ON A VEHICLE THAT HAD JUST BEEN DELIVERED'. PROFESSIONAL WELDERS HAVE NOTICED THAT IT SEEMS NOT ENOUGH SHIELDING GAS WAS UTILIZED DURING THE INITIAL WELD PROCESS, WHICH WEAKENS THE INTEGRITY OF THE WELD AND OPENS IT UP TO PREMATURE RUSTING AND POTENTIAL FAILURE.
STEERINGOctober 6, 2018
TERRIBLE STEERING, DRIFTS WAY, WAY TOO MUCH. THERE IS APPROXIMATELY 1' OF PLAY TO LEFT AND RIGHT. IT IS DIFFICULT TO STAY IN LANE. DEALERSHIP DOESN'T KNOW WHAT TO DO. VEHICLE HAS LESS THAN 3000 MILES, IT'S A 2018 JEEP WRANGLER JL. THIS IS AN UNSAFE DRIVING CONDITION THAT'S NEEDS A REPAIR OR SOLUTION TO CORRECT BEFORE PEOPLE ARE SERIOUSLY INJURED.
POWER TRAINOctober 6, 2018
MOST RECENT INCIDENT: SUNDAY NEAR FRANKFURT AIRPORT THE ERROR CODE READ " SERVICE SHIFTER" AND THE ORANGE SERVICE ENGINE LIGHT CAME ON WHILE DRIVING. I DROVE INTO THE CAR PARK THEN TRIED TO SHIFT FROM DRIVE TO PARK AND THE JEEP LOCKED IN NEUTRAL. THE JEEP LOCKED UP AS IF IT WAS IN PARK SO WE COULD NOT PUSH OR PULL THE VEHICLE. I ALSO COULD NOT TURN THE VEHICLE OFF COMPLETELY. THE INTERIOR LIGHTS WERE ON AND I COULD NOT TURN THEM OFF VIA THE IGNITION. THIS IS WHY THE BATTERY WAS DRAINED. THE CAR SAT SINCE SUNDAY ON UNTIL IT WAS TOWED AND YOUR STAFF WAS ABLE TO LOOK AT IT. PICTURES WILL FOLLOW IN THE NEXT EMAIL. PLEASE PULL ENTIRE DIAGNOSTIC HISTORY IF POSSIBLE. FIRST INCIDENT: VEHICLE DID THE SAME THING ON VOGELWEH AIR FORCE BASE. IT WAS TOWED TO MUM MATTUSCH. WHEN THEY LOOKED AT IT THE DIAGNOSIS WAS LOW BATTERY. IT WAS EXPLAINED THE DRAW ON THE BATTERY BY THE VEHICLE BUT SHOWED NO ISSUE AS THE VEHICLE WAS DRAINED AND UPON CHARGING THE BATTERY THAT MUST REBOOT THE ERROR CODE.
STEERINGOctober 6, 2018
STEERING IS VERY 'LOOSE' ESPECIALLY WITH HIGHWAY DRIVING AT INCREASED SPEEDS. SO MUCH SO THAT IT IS VERY SCARY WHEN CARS ARE IN THE NEXT LANE. THERE IS A LOT OF 'PLAY' IN THE STEERING REQUIRED TO KEEP THE VEHICLE STEADY IN THE LANE BUT EVEN SLIGHT CORRECTIONS CAUSE THE VEHICLE TO GO TOO FAR IN THE OTHER DIRECTION. THIS STARTED WITH MY DRIVE HOME FROM THE DEALERSHIP ON 8/25/18. I AVOID HIGHWAY DRIVING AS MUCH AS POSSIBLE. I HAVE NOT EXPERIENCED THIS ISSUE WITH OUR 2017 JEEP RUBICON.
STEERINGOctober 5, 2018
THERE IS EXCESSIVE PLAY IN THE STEERING SYSTEM. THE STEERING SYSTEM ON THIS ALSO HAS EXCESSIVE WANDERING MAKING IT HARD TO ANTICIPATE WHERE THE JEEP IS GOING TO GO. THIS ISSUE GETS WORSE AS SPEED INCREASES. THE JEEP IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS AND I HAVE ALMOST BEEN IN MULTIPLE WRECKS DUE TO IT. THE JEEP DEALER HAS NO FIX FOR THIS AND SAYS IT IS NORMAL. I WILL BE LOOKING FOR AFTERMARKET FIXES SO I CAN DRIVE MY $50K JEEP ON THE INTERSTATE WITHOUT HAVING TO WORRY ABOUT WRECKING AT ANY MOMENT.
STEERINGOctober 5, 2018
RECENTLY PURCHASED A NEW 2018 JEEP WRANGLER JL UNLIMITED SPORT 4 DOOR. LATELY, I HAVE BEEN DRIFTING OFF LANE TO THE RIGHT. I HAVE TO CORRECT MY LANE ADJUSTMENTS AND I AM NOT EXACTLY SURE WHY. VEHICLE HAS LESS THAN 600 MILES AND ALREADY DRIFTING?! THERE HAS TO BE AN ISSUE WITH THE VEHICLE.
STEERINGOctober 5, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO LIBERTY CHRYSLER DODGE JEEP RAM FIAT (1101 E OMAHA ST, RAPID CITY, SD 57701, 605-343-1000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. THE VIN WAS NOT AVAILABLE.
STEERINGOctober 4, 2018
LOOSE STEERING, ALMOST DANGEROUS HANDLING ON HIGHWAYS WHEN PASSING VEHICLES, ESPECIALLY TRUCKS. DIFFICULT TO KEEP IN LANE.
STEERINGOctober 4, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND HAD TO BE CONSTANTLY MANEUVERED. THE DEALER (MONROE DODGE CHRYSLER JEEP RAM SUPERSTORE, 15160 S DIXIE HWY, MONROE, MI 48161, (734) 230-7872) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6. *TT*JB
STEERINGOctober 4, 2018
SAME ISSUE AS MANY OTHERS: LOOSE STEERING ESPECIALLY AT HIGHWAY SPEEDS, AND DEAD SPOTS OFF CENTER. REQUIRES CONSTANT CORRECTION TO STAY IN LANE, WHICH AT HIGHWAY SPEEDS AND NEXT TO TRUCKS CAN BE TERRIFYING. FORMER WRANGLER JK OWNER, SO I KNOW IT'S NOT A "JEEP THING". SEEN MANY REPORTS OF LOSE BALL JOINTS, WEAK TRACK BAR WELDS, AND INCORRECT ALIGNMENTS, IN ADDITION TO THE NEW ALUMINUM GEARBOX, AS CONTRIBUTING TO THE ISSUE. JEEP NEEDS A COMPREHENSIVE STEERING FIX FOR THE JL, AND SOON. I BELIEVE THIS ISSUE STARTED FOR BUILDS AROUND APRIL AND LATER, IN RESPONSE TO REPORTS STEERING FOR SOME WAS LOCKING UP. I BELIEVE JEEP WENT THE OTHER DIRECTION AND SIMPLY MADE THE STEERING LOOSE INSTEAD OF FIXING THE ACTUAL LOCKUP ISSUE. JEEP MUST COME UP WITH A TRUE SOLUTION THAT RESULTS IN NO LOCK UPS AND TIGHT, RELIABLE, SOLID STEERING.
STEERINGOctober 4, 2018
MY JEEP WRANGLER UNLIMITED JL, HAS 976 MILES ON IT. SINCE DAY 1, THE STEERING WHEEL HAS HAD A LOT OF PLAY (AN INCH OR MORE LEFT TO RIGHT). IT WILL NOT TRACK STRAIGHT AND IT WANDERS ON THE ROAD. IT IS DIFFICULT TO KEEP IT IN THE LANE WITHOUT A LOT OF CORRECTION. IT IS UNCOMFORTABLE AND IS UNSAFE. JEEP TECH AT DEALER SAID JEEP TOLD HIM THAT IT WAS PURPOSELY BUILT THAT WAY -- I THINK NOT! NO VEHICLE SHOULD HAVE THAT AMOUNT OF PLAY - IT IS UNSAFE. DRIVING BETWEEN TWO SIMIS ON I-285 IN ATLATA IS VERY SCRAY AS IT IS DIFFICULT TO KEEP THE JEEP IN THE LANE. DANGEROUS. GETTING NO HELP FROM DEALER.
STEERINGOctober 3, 2018
LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS RESULTING IN CONSTANTLY CORRECTING THE VEHICLE TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.
STEERINGOctober 3, 2018
THE STEERING IS LOOSE REQUIRING ME TO CONSTANTLY CORRECT THE PATH THE VEHICLE IS TAKING. THERE IS INCHES OF PLAY IN THE STEERING WHEEL WITH NO CORRESPONDING REACTION. THE DEALER HAS NO SOLUTION. THIS VEHICLE IS A NEWLY PURCHASED 2018 WRANGLER WITH APPROXIMATELY 1300 MILE ON THE ODOMETER. I DO NOT WANT AN ACCIDENT BECAUSE OF THIS.
STEERINGOctober 3, 2018
JEEP WANDERS ALL OVER THE ROAD LIKE STEERING IS LOOSE - HARD TO KEEP GOING IN A STRAIGHT LINE. FELT IT DURING TEST DRIVE BUT THOUGHT IT WAS "JUST A JEEP THING". AFTER DRIVING MANY MILES AND TALKING WITH OTHERS IT APPEARS IT IS NOT NORMAL. THOUSANDS OF REPORTS ABOUT IT ON VARIOUS FORUMS INCLUDING CAR AND DRIVER MAGAZINE. ACTUALLY FEELS LIKE JEEP IS OUT OF CONTROL AT TIMES. SCARY. DEALER CLAIMS NO ISSUE SINCE NO TSB/RECALL AND NOTHING THEY CAN DO ABOUT IT. THIS IS A SAFETY RISK!
STEERINGOctober 3, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE WOULD NOT STEER STRAIGHT WITHOUT MOVING THE STEERING WHEEL LEFT AND RIGHT. THE CONTACT MENTIONED THAT THERE WAS A DEAD SPOT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM MARGATE (2250 SR 7, MARGATE, FL 33063, (954) 633-5365) WHERE THE CONTACT WAS INFORMED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
STEERINGOctober 2, 2018
STEERING WONDERS SIDE TO SIDE DIFFICULT TO STEER STRAIGHT PLUS PLAY IN STEERING WHEEL
STEERINGOctober 1, 2018
JEEP WRANGLER UNLIMITED SAHARA STEERING WHEEL / SYSTEM HAS LOOSE AND DEAD SPOT..YOU CAN TURN THE WHEEL 1-2" EITHER WAY AND NOTHING HAPPENS. JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS DUE TO CONSTANT STEERING CORRECTIONS. HAD TO DEALERSHIP AND THEY ALIGNED AND PERFORMS TSB..DIDNT CORRECT ISSUE. .THE JEEP COULD CAUSE AN ACCIDENT DUE TO THE UNCERTAIN TRACKING AND CONSTANT STEERING CORRECTIONS NEEDED.
STEERINGSeptember 29, 2018
VEHICLE HAS A DEAD SPOT IN STEERING. ABOUT 1 INCH FROM SIDE TO SIDE WHERE STEERING IS UNRESPONSIVE. ISSUE BECOMES PROGRESSIVELY WORSE AS SPEEDS INCREASE. AT HIGHWAY SPEEDS IT IS VERY DIFFICULT TO KEEP VEHICLE GOING STRAIGHT IN ONE LANE. STEERING REQUIRES NEAR CONSTANT INPUT AND OVER CORRECTION WHICH CAUSES MORE SWAYING. ANY DRIVING IS DIFFICULT TO WITH ONE HAND. WHEN ON HIGHWAY PASSING A LARGE TRUCK, THE LOOSE STEERING IS VERY DIFFICULT TO CONTROL AND MAKES THE VEHICLE UNSAFE TO DRIVE. DEALERSHIP SERVICE DEPARTMENT STATES THE STEERING AS NORMAL AND DRIVES SIMILAR TO NEW VEHICLES ON THE LOT. THERE ARE VIDEOS ON YOUTUBE DOCUMENTING THIS ISSUE WITH INDEPENDENT TECHNICIANS COMING UP WITH NON OEM ENDORSED REPAIRS. THE SERVICE ADVISOR STATES THAT THESE REPAIRS CAN NOT BE PERFORMED BECAUSE FCA HAS NOT AUTHORIZED ANY REPAIRS AND WOULD VOID WARRANTY. PLEASE INVESTIGATE SO THAT FCA CAN RECALL THESE VEHICLES FOR A SAFETY ISSUE THAT MANUFACTURER IS IGNORING.
STEERINGSeptember 27, 2018
THE JEEP IS UNCONTROLLABLE AT HIGH SPEEDS AND THE STEERING IS HIGHLY FLAWED. WE WERE NOT TOLD WHEN WE PICKED UP THE VEHICLE TWO WEEKS AGO THAT THERE WAS A PROBLEM WITH THE STEERING. THERE IS EXCESSIVE PLAY IN THE WHEEL SO THERE IS ABOUT 10 DEGREES OF TURN WHERE THE STEERING IS NOT AFFECTED. THE VEHICLE BASICALLY BOUNCES BACK AND FORTH IN THE LANE AND IT IS HARD TO CONTROL. THE FASTER, THE MORE DIFFICULT TO CONTROL. WHEN OUR SON WAS TRYING TO MERGE ONTO A HIGHWAY HE SAID IT BECAME UNCONTROLLABLE AND HE THE JEEP STARTED OSCILLATING BACK AND FORTH UNTIL HE LOST CONTROL. THE JEEP SPUN OUT AND LUCKILY NO ONE WAS HURT. THE VEHICLE CANNOT DRIVE IN A STRAIGHT LINE, TAKES EXCESSIVE INPUT TO CONTROL, AND IS UNSAFE FOR LOW TIME DRIVERS. WE HAVE TAKEN THE JEEP BACK FOUR TIMES AND THE DEALERSHIP NOW HAS POSSESSION OF THE VEHICLE WITH NO FIX AVAILABLE. THEY HAVE NOT ADMITTED NOR DENIED THERE IS A SAFETY PROBLEM OTHER THAN SAYING THEY ARE WORKING WITH FCA REPS TO FIND A SOLUTION. THIS VEHICLE SHOULD NOT BE ON US HIGHWAYS. THIS IS AN UNSAFE VEHICLE AND THERE IS SIGNIFICANT RISK TO LIFE AND PROPERTY. THESE VEHICLES ARE BEING DELIVERED WITH A FLAWED STEERING SYSTEM THAT HAS EXCESSIVE PLAY WHICH INVITES LOSS OF CONTROL AT HIGH SPEEDS. PLEASE IMMEDIATELY TAKE THESE VEHICLES OFF THE ROAD. JEEP SHOULD NOT BE ALLOWED TO SELL THEM AS THEY ARE TOTALLY UNSAFE. THE JEEP JL WRANGLER (2018) IS UNSAFE!
STRUCTURESeptember 27, 2018
MISSING AND FAILED WELDS ON FRONT CHASSIS WHERE TRACK BAR AND EVERYTHING ELSE MEET. *DT *TR
STEERINGSeptember 26, 2018
STEERING CONTROL BECAME SIGNIFICANTLY IMPAIRED & DIFFICULT TO CORRECT AT HIGHWAY SPEEDS / MODERATE RIGHT HAND CURVE / MINOR PAVEMENT IMPERFECTIONS, WHICH ALMOST RESULTED IN MULTI-VEHICLE ACCIDENT. OVERALL, VEHICLE CONTROL AT HIGHWAY SPEEDS IS VERY POOR. STEERING WHEEL HAS A DEAD SPOT, AND HIGHWAY WONDER CAN BE SIGNIFICANT. WITH NO STEERING WHEEL MOVEMENT THE VEHICLE'S TRAJECTORY CAN CHANGE, WHICH REQUIRES CONTINUOUS CORRECTIONS.
STEERINGSeptember 26, 2018
STEERING HAS EXCESSIVE FREE PLAY ON CENTER. THE STEERING WHEEL MOVES 1" IS EACH DIRECTION BEFORE WHEELS RESPOND. IT IF VERY DIFFICULT TO KEEP THE VEHICLE IN THE LANE AT HIGHWAY SPEEDS. THE VEHICLE HAS 1,100 MILES ON IT. THE STEERING WAS THIS WAY FROM NEW. TOOK THE VEHICLE TO THE DEALER ON 9/24 TO BE REPAIRED. DEALER SAID IT IS OPERATING AS DESIGNED. MANY 2018 JEEP WRANGLER JL OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE ON THE INTERNET FORUMS.
UNKNOWN OR OTHERSeptember 23, 2018
WHILE THIS VEHICLE WAS PARKED IN A PARKING LOT, AND OFF IT EXPLODED INTO FLAMES. .. *BF CONSUMER STATED CAR WAS PARKED AROUND 9PM AND NOTICED THE FIRE AROUND 3:00AM, SO ABOUT 6 HOURS. POLICE AND FIRE CREW CONCLUDED THAT THE FIRE STARTED FROM FAULTY WIRING. UPDATED 10/30/18*JB *DT*JB
STEERINGSeptember 22, 2018
THERE IS EXCESSIVE PLAY (ABOUT 2 INCHES) IN THE STEERING. THIS LEADS TO ME HAVING TO CONSTANTLY CORRECT FOR IT WANDERING. THE WRANGLER I HAVE IS ALSO A MANUAL WHICH REQUIRES ME TO TAKE ONE HAND OFF THE WHEEL TO SHIFT. WHILE DOING SO IT IS NOT EASY TO KEEP THE VEHICLE STRAIGHT. I FEEL THIS IS VERY DANGEROUS ON THE HIGHWAY ESPECIALLY.
STEERINGSeptember 20, 2018
SEVERE STEERING PLAY, OVER AN INCH OF DEADSPOT TOTAL. VERY DANGEROUS TO DRIVE ON THE INTERSTATE ESPECIALLY AROUND 18 WHEELERS
STEERING,POWER TRAINSeptember 18, 2018
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
SUSPENSION,AIR BAGSSeptember 18, 2018
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
STEERINGSeptember 17, 2018
WHEN DRIVING AT SPEEDS IN EXCESS OF 45MPH, THERE IS SIGNIFICANT PLAY IN THE STEERING WHEEL. AS A RESULT, THE VEHICLE IS DIFFICULT TO CONTROL IN A STRAIGHT LINE. THIS IS DANGEROUS. BECAUSE OF THE PLAY, YOU HAVE TO CONSTANTLY MOVE THE STEERING WHEEL A SIGNIFICANT AMOUNT LEFT OR RIGHT TO FIND WHERE THE POINT IS THAT IMPACTS THE DIRECTION OF THE VEHICLE. THIS NEEDS YOUR ATTENTION BECAUSE FCA IS IGNORING THE ISSUE. I HAVE VISITED TWO DIFFERENT DEALERS TO LOOK FOR A SOLUTION AND ALSO SPOKEN THE CUSTOMER SERVICE AT FCA. THE DEALERS' INSPECTIONS DID NOT DISCOVER ANY MECHANICAL ISSUE. IN SPEAKING TO FCA AND THE TECHNICIANS AT THE DEALERSHIPS, THEY INDICATED THAT IT IS A SOFTWARE ISSUE, BUT CANNOT DO ANYTHING UNTIL FCA DIRECTS THEM. SOME OWNERS OF THE WRANGLER HAVE COERCED THEIR DEALERSHIP TO FLASH THE POWER TRAIN CONTROL MODULE. ACCORDING TO THOSE INDIVIDUALS THIS SOFTWARE UPDATE HAS SOLVED THE ISSUE. BUT I HAVE NOT BEEN ABLE TO FIND A DEALER TO DO THIS WITHOUT FCA DIRECTION.
STEERINGSeptember 17, 2018
VEHICLE STEERING WONDERS AT HIGHWAY SPEEDS REQUIRING CONSTANT STEERING CONTROL FROM OPERATOR. AS SPEED INCREASES TO INTERSTATE LEGAL SPEED LIMITS VEHICLE STEERS ON ITS OWN REPEATEDLY LEFT TO RIGHT BACK TO LEFT VIOLENTLY REQUIRING OPERATOR TO REDUCE SPEED TO REGAIN CONTROL OF VEHICLE. IF OPERATOR VIEW MOMENTARILY LOOKS AT DASH CONTROLS THE VEHICLE WONDERS INTO LANE OF ONCOMING TRAFFIC. PERIODS OF HIGH WINDS INCREASES SEVERITY OF VEHICLE WONDERING TO HIGHER LEVELS OF DANGEROUS DRIVING. I PURCHASED THIS VEHICLE NEW AND VEHICLE STEERING WONDERING HAS HAPPENED DURING EVERY DRIVING EXPERIENCE ON STATE AND FEDERAL HIGH WAYS. CURRENTLY THIS VEHICLE HAS 1071.0 MILES ON ODOMETER.
STRUCTURESeptember 16, 2018
UNPAINTED AND EXPOSED WELD SLAGS ON ENTIRE FRAME. WELD SLAGS WILL FLAKE OFF AND EXPOSE RAW METAL THEN RUST THREW AND WEAKEN FRAME. WEAKNESS OF FRAME WILL BE CATASTROPHIC IN AN ACCIDENT AND FCA SHOULD INSPECT, REPLACE ALL VEHICLES WITH THIS LIFE THREATENING DEFECT IMMEDIATELY.
ELECTRICAL SYSTEMSeptember 16, 2018
OCCURRED ON MULTIPLE DATES BEGINNING TWO WEEKS AFTER DELIVERY OF THE VEHICLE: 8/6/2018, 8/30/2018 AND 9/5/2018. MULTIPLE MALFUNCTIONS OF ILLUMINATED RED (AIR BAG WARNING, BRAKE WARNING, BATTERY CHANGE, COOLANT TEMPERATURE, ELECTRONIC THROTTLE CONTROL, OIL AND SEAT BELT) AND YELLOW DASH WARNING LIGHTS (ANTI LOCK BRAKES, ELECTRONIC STABILITY CONTROL, LOW FUEL, CHECK ENGINE, TPMS, FRONT AND REAR AXLE LOCK, 4WD INDICATOR AND SWAY BAR INDICATOR) AND AUDIBLE WARNING CHIMES. ADDITIONAL WARNINGS OF "HOT OIL" AND INITIATION OF THE AUXILIARY COOLING FAN ON THE ENGINE. THIS HAPPENS UNDER ROUTINE DRIVING CONDITIONS ON URBAN PAVED STREETS WITH SPEEDS NORMAL AT 40 MPH AND NOT GREATER THAN 55 MPH, WITH CLEAR SUNNY WEATHER AND TEMPERATURE IN THE MID-80S. DEALER SERVICE DEPARTMENT IDENTIFIED THE PROBLEM AS A FAULTY TOTALLY INTEGRATED POWER MODULE (TIPM). THE TIPM WAS DESCRIBED TO US AS A "SMART" FUSE BOX WITH DIODES THAT ARE OPEN OR CLOSED SUPPLY POWER TO VARIOUS SYSTEMS OR ACTING AS GROUNDS OR RELAYS, SOME OF WHICH IMPACT KEY SAFETY SYSTEMS ON THE VEHICLE. MULTIPLE EFFORTS TO REPAIR HAVE BEEN UNSUCCESSFUL MAKING THE VEHICLE UNSAFE TO OPERATE IN ACCORDANCE WITH INFORMATION IN THE OWNERS MANUAL. SERVICE DEPARTMENT AND TECHNICIANS FROM CHRYSLER HAVE HAD THE VEHICLE SINCE 9/5/2018 AND STATE THEY ARE HAVING DIFFICULTY IDENTIFYING THE CAUSE AND MAY NOT BE ABLE TO REPAIR IT. CONFIDENCE IN THE SAFE OPERATION OF THIS VEHICLE IS LOW. AWAITING FURTHER FROM SERVICE DEPARTMENT AND COLLECTION OF REPAIR ORDERS AND RELATED DOCUMENTS. *DT CONSUMER STATED THE VEHICLE HAS BEEN AT THE DEALER'S SERVICE DEPARTMENT FULL TIME SINCE SEPTEMBER 5,2018 FOR THE SAME ISSUE(S). THEY'VE HAD SEVERAL TECHNICIANS AND FACTORY REPRESENTATIVES FROM CHRYSLER TRYING TO IDENTIFY THE CAUSE OF THE PROBLEM WITH NO LUCK SO FAR (WE ARE APPROACHING THE TIMEFRAME TO DISCUSS THE LEMON LAW AND DEMAND A REPLACEMENT OF REFUND). UPDATED 10/18/18*JB
STEERINGSeptember 15, 2018
AS I WAS DRIVING ON THE INTERSTATE IN MIAMI FLORIDA MY STEERING WHEEL TURNED TO THE RIGHT BUT MY VEHICLE KEPT GOING STRAIGHT AND I HEARD A LOUD CLUNK FROM THE FRONT LEFT OF THE VEHICLE. I WAS ABLE GUIDE THE VEHICLE OFF OF THE INTERSTATE WITH GREAT DIFFICULTY AND TOOK IT TO THE CLOSEST DEALERSHIP. THERE I WAS ABLE TO TAKE A PICTURE OF WHAT LOOKS LIKE A FAILED WELD ON WHAT YOU COULD CALL A TRACK BAR OR STEERING BRACKET. *TT *AS
FUEL/PROPULSION SYSTEMSeptember 15, 2018
I HAVE HAD MY VEHICLE SINCE JULY 5TH, 2018. ON AUGUST 26TH, I WENT TO LEAVE MY HOME AND BEFORE I STARTED THE VEHICLE, I NOTICED JEEP WAS LEAKING GAS OUT OF THE REAR RIGHT PORTION OF THE VEHICLE WHEN SITTING IN MY DRIVEWAY. IT WAS SITTING IN MY PARKED IN MY DRIVEWAY AT THE TIME I OBSERVED THE LEAK. ALSO SAW GAS STREAMING WHEN I REMOVED GAS CAP AND LOOKED INTO TANK. HAD VEHICLE TOWED TO JEEP DEALER. *TT CONSUMER STATED YES. IT JUST GOT REPAIRED. IT WAS DETERMINED THE FUEL TANK WAS NOT TAKING FUEL PROPERLY AND HAD FILLED THE EVAP CANISTER AND ALL APPEARS TO BE OK AFTER DRIVING FOR A FEW DAYS. UPDATED 10/10/18*JB *BF. UPDATED 10/31/18*JB
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKESSeptember 13, 2018
THIS IS THE SECOND TIME THE VEHICLE HAS EXPERIENCED A TOTAL COMPUTER FAILURE WHILE IT WAS BEING DRIVEN. MY FIANCE' WAS DRIVING THIS TIME AND LOST POWER STEERING, BRAKE ASSIST, AS WELL AS THE ABILITY TO SHIFT GEARS OR EVEN TURN OFF THE ENGINE. AS BEFORE, INDICATIONS ARE A COMPLETE FAILURE OF THE CAN NETWORK - MULTIPLE CELS AND ERROR MESSAGES, FROM FUEL LOW TO TPMS FAIL TO ELECTRONIC START STOP DISABLED TO CHECK SHIFTIER, AS WELL AS A LOSS OF POWER STEERING AND THE ENGINE GOING INTO LIMP MODE. THE FIRST TIME THIS HAPPENED I WAS DOING 70MPH ON THE FREEWAY. IT OCCURRED AT NIGHT, THANKFULLY, AS IT CAUSED ME TO SWERVE BETWEEN LANES DURING THE SUDDEN LOSS OF POWER/STEERING ASSIST. IF IT HAD BEEN DURING RUSH HOUR, I WOULD HAVE HIT ANOTHER VEHICLE. THIS TIME THE COMPUTER FAILED WHILE IN A PARKING GARAGE. THANKFULLY IT OCCURRED AFTER TURNING INTO A STRAIGHT AWAY AS MY FIANCE' TOOK THE ENTIRE LENGTH TO STOP DUE TO THE LOSS OF BREAKING; SHE BLEW THROUGH A PEDESTRIAN WALKWAY AND COULD NOT STOP AND, IF IT HAD HAPPENED DURING A TURN, SHE MOST LIKELY WOULD HAVE HIT A CAR OR HIT THE EDGE OF THE PARKING GARAGE. BOTH TIMES WE WERE VERY LUCKY THAT WE DID NOT HAVE AN ACCIDENT THAT RESULTED IN MAJOR DAMAGE OR A FATALITY. JEEP HAS FOUND 2 ELECTRICAL WIRING PROBLEMS SO FAR WITH THIS JEEP AND OBVIOUSLY THERE ARE ADDITIONAL WIRING DEFECTS PRESENT IN THE VEHICLE.
STEERING,SUSPENSIONSeptember 12, 2018
WHILE DRIVING AT HIGHWAY SPEED THE JEEP WANDERS ALL OVER THE ROAD REQUIRING CONSTANT STEERING CORRECTION AND SOMETIMES REQUIRING EXTRA FORCE TO BE PUT ON THE STEERING WHEEL. UPON MY OWN INVESTIGATION THERE IS A TSB OUT FOR THIS BUT IT DOES NOT FIX THE PROBLEM I ALSO TOOK THE TIME TO INSPECT MY STEERING COMPONENTS AND FOUND THAT THE BALL JOINTS WERE NOT TORQUED TO SPECIFICATIONS THEY WERE ONLY HAND TIGHT
STEERINGSeptember 12, 2018
I JUST LEASED A JEEP AN IMMEDIATELY UPON DRIVING THE JEEP HOME I HAD PROBLEMS STEERING THE VEHICLE AS I ENTERED NORMAL TRAFFIC SPEED. THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (THE JEEP WANDERS QUITE MARKEDLY ON PAVED ROADS WITHOUT CONSTANT CORRECTION. ) SEVERAL TIMES I WENT OUT OF MY LANE. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE REQUIRING FREQUENT MICRO-CORRECTIONS WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE. I HAVE BEEN DRIVING WRANGLER FOR 10 YEARS SO THIS IS NOT BECAUSE I AM NEW TO THE VEHICLE . IF I DRIVE THIS JEEP I WILL HAVE AN ACCIDENT, ITS ONLY A MATTER OF TIME THERE IS ALSO HALF INCH TO FULL INCH OF PLAY WITH THE STEERING WHEEL IN PARK. THE STEERING WHEEL CAN BE MOVED WITH NO MOVEMENT IN THE TIRES
STEERINGSeptember 12, 2018
LOOSE STEERING. LARGE DEAD SPOT. OFF CENTERED. VERY WOBBLY NOT STABLE. HARD TO DRIVE IN A STRAIGHT LINE.
FUEL SYSTEM, GASOLINE,POWER TRAINSeptember 12, 2018
2018 JEEP JL UNLIMITED 3.6L AUTOMATIC TRANSMISSION, 750 TOTAL MILES. ON 9/12/2018, TRANSMISSION FAILED AND VEHICLE WAS TOWED TO DEALERSHIP (MCKAY'S DODGE/JEEP, WAITE PARK, MN). WHEN VEHICLE WAS LOWERED BY TOW TRUCK, ABOUT 1 LITER OF GASOLINE POURED DOWN OVER THE EXHAUST SYSTEM ON THE RIGHT REAR (PASSENGER) AND ONTO THE SERVICE BAY FLOOR. THE VEHICLE HAD A NEARLY FULL GAS TANK AT THE TIME OF THE TOW. IF THE VEHICLE HAD BEEN DRIVEN TO THE DEALERSHIP AND THE GASOLINE HAD DUMPED AS MUCH VOLUME ONTO THE MUFFLER AND EXHAUST SYSTEM...BOTH THE VEHICLE AND THE DEALERSHIP WOULD HAVE MOST LIKELY BURNED. THE VEHICLE IS PRESENTLY AT THE DEALERSHIP IN WAITE PARK, MN *DT *TR *BF UPDATED 10/31/18*JB
STEERINGSeptember 11, 2018
MY DAUGHTER WAS DRIVING THE BRAND NEW JEEP WRANGLER UNLIMITED SPORT WE PURCHASED AND SHE CALLED ME IN A PANIC BECAUSE HER "STEERING WHEEL LOCKED UP!" ON A CITY ROAD AS SHE WAS DRIVING. SHE COULD NOT STEER TO THE LEFT AT ALL. SHE PULLED OVER TO RIGHT, SHUT DOWN THE CAR AND WHEN RESTARTED IT DID NOT STOP THE ISSUE. THIS IS EXTREMELY UNSAFE! I RESEARCHED ONLINE THAT THERE IS A KNOWN STEERING LOCK PROBLEM WITH A TSB 18-19-02-DS WITH 2018 JEEP WRANGLER, YET, OUR DEALER SAYS HE'S "NEVER HEARD OF IT".
STEERINGSeptember 11, 2018
STEERING WHEEL AUTOMATICALLY GOES THE OPPOSITE DIRECTION WHILE IN GEAR 1 OR 2 WHEN IT IS TURNED HALF WAY. THIS HAPPENS UNDER PARKING CONDITIONS (DIFFICULT NOT TO HIT OTHER CARS); AND TURNING IN HIGH TRAFFIC SITUATIONS (VERY DANGEROUS IN CONGESTED AREAS). I LOST CONTROL OF THE CAR STEERING (IT WAS GOING THE OPPOSITE DIRECTION SUCH AS IN A SKIDDING SITUATION) ON THE HIGHWAY GETTING ON FROM AN ONRAMP (FROM FIRST GEAR TO SECOND - FROM A STOP SIGN) AND ALMOST STEERED INTO ONCOMING CARS!! I HAVE A VIDEO EXAMPLE OF THE PROBLEM THAT I CAN SEND VIA EMAIL IF YOU NEED.
STEERINGSeptember 11, 2018
STEERING IS LOOSE AND 1 INCH MOVEMENTS OF THE STEERING WHEEL IN EITHER DIRECTION YIELD NO STEERING EFFECT AT ALL. CAR WANDERS IN LEFT AND RIGHT AND THE "DEAD" ZONE IN THE STEERING WHEEL MAKE IT DIFFICULT TO CONTROL. OTHER DRIVERS MUST THINK I AM DRIVING DRUNK. NOT SAFE OR COMFORTABLE.
STEERINGSeptember 11, 2018
LOOSE STEERING, TRACKING LEFT OR RIGHT NEVER STRAIGHT AT ANY SPEED.
STEERINGSeptember 10, 2018
NEW 2018 JEEP WRANGLER SAHARA JL EXPERIENCING INSTABILITY WITH THE STEERING. AT SPEEDS ABOVE 40MPH THE VEHICLES STEERING REQUIRES CONSTANT COMPENSATION TO KEEP IT TRACKING STRAIGHT. IT IS VERY CONCERNING ON NARROWERE, OLDER HIGHWAYS WHERE A SMALL ADJUSTMENTS MAKES A BIG DIFFERENCE. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS VEHICLES' STEERING AND IT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THE JEEP IS GOING TO THE DEALERSHIP THIS WEEK AND MY EXPECTATIONS THAT THE ISSUE WILL BE ADDRESSED IS VERY LOW.
STEERINGSeptember 10, 2018
WHILE DRIVING ON THE HIGHWAY WITH MY WIFE AT 60MPH THE STEERING GOT LOOSE TO THE POINT WHERE THE CAR WAS LOSING CONTROL I NEEDED TO PULL OFF THE HIGHWAY. THE 2018 WRANGLER JK HAS A NEW STEERING SYSTEM DESIGN THAT CREATES A DANGEROUSLY LOOSE AND OVERSTEER CONDITION THAT WILL INCREASE ROLLOVERS AT HIGH SPEEDS WE WOULD LIKE TO FORMALLY DOCUMENT THE STEERING ON THE JL IS FLAWED, DANGEROUS, AND DESIGNED AT A LEVEL OF LOOSENESS WHERE THE DRIVERS CONTROL OF THE VEHICLE IS DRAMATICALLY IMPAIRED. THIS VEHICLE SHOULD BE RECALLED AND OR THE ELECTRONIC SOFTWARE PACKAGE SHOULD BE REDESIGNED. WITH THIS EMAIL I AM NOTIFYING FCA THAT THEY HAVE A MATERIAL SAFETY HAZARD ON THIS PRODUCT. THE EXCESSIVE PLAY IN STEERING RISKS OVERSTEER AT LOW SPEEDS AND INCREASED ROLLOVER % PROBABILITY AT 55 MPH AND HIGHER THIS IS NOT ACCEPTABLE. THE CHANGE IN TIRES MAKES NO DIFFERENCE IN PERFORMANCE. THIS IS DOCUMENTING COMPLAINT NUMBER 2 FROM THE [XXX] FAMILY. PLEASE DO NOT ALLOW FAMILIES WITH CHILDREN TO DRIVE THIS VEHICLE WITHOUT A WARNING OR THE TEEN AGE DEMOGRAPHIC THAT LOVES TO DRIVE WRANGLERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
STEERINGSeptember 9, 2018
AS OTHER'S HAVE REPORTED, THERE IS A DEAD SPOT IN THE CENTER OF THE STEERING WHEEL. THE VEHICLE WANDERS EXCESSIVELY AND REQUIRES QUITE A BIT OF CORRECTION DUE TO THE DEAD SPOT. THIS IS NOT SAFE AND NEEDS TO BE FIXED.
STEERINGSeptember 7, 2018
I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 1-2 INCHES AT BOTH CITY AND HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED : HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLSeptember 7, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT DUE TO THE PROXIMITY OF THE BRAKE PEDAL, HE INADVERTENTLY DEPRESSED THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 654. *TT UPDATED 11/19/18*JB
STRUCTURE,UNKNOWN OR OTHERSeptember 4, 2018
UNACCEPTABLE WELDS ON FRAME. MANY WITH POROSITY AND SPATTER.*DT THE CONSUMER NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS SOLD AS A BUYBACK FOR UNRESOLVED STEERING FAILURES. *JS
STEERINGSeptember 4, 2018
STEERING HAS A 'DEAD SPOT' WHEN CENTERED (UP TO ABOUT 10DEGREES TO LEFT OR RIGHT) WHEN TRAVELING HIGHWAY SPEEDS. THIS MEANS THE DRIVER HAS TO CONTINUALLY STEERING TO THE LEFT OR RIGHT (ABOUT 10DEGREES) TO THE LEFT OR RIGHT JUST TO KEEP THE CAR CENTERED. WHEN DRIVING CLOSE TO OTHER CARS OR HIGHWAY MEDIAN, THIS COULD CAUSE YOU TO VEER OFF YOUR LANE AND LEAD TO A POTENTIAL ACCIDENT.
STEERINGSeptember 4, 2018
I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 2-3 INCHES AT HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE DRAMATICALLY. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE DRIVEN NUMEROUS OTHER JEEP WRANGLERS (PRIOR MODELS) AND HAVE NEVER HAD SUCH ISSUES. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED AND THE FAILED "FIXES" THAT THE SERVICE DEPARTMENTS ARE RENDERING: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/
STEERINGSeptember 3, 2018
STEERING IS LOOSE. JEEP WANDERS WITHIN THE LANE AND YOU ARE REQUIRED TO CHASE IT. STEERING IS MOST DIFFICULT IN THE 45-60 ZONE. IT FEELS THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. YOU CAN TURN IT 1/2'+ ANY DIRECTION BEFORE THE WHEELS RESPOND. DROVE IT FOR 46 MILES AND TOOK BACK TO DEALER BUT THEY COULDN'T FIND ANYTHING WRONG AND GAVE IT BACK 3 DAYS LATER. VEHICLE ORIGINALLY DELIVERED WITH TIRES INFLATED TO 44 PSI. I LOWERED THEM TO 36 PSI AS RECOMMENDED ON THE DOOR FRAME AND IT REDUCED THE WANDERING BY ALMOST HALF BUT STILL IS A VERY LOOSE STEERING VEHICLE.
STEERINGSeptember 1, 2018
THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (WANDERING) ON PAVED ROADS WITHOUT CONSTANT CORRECTION. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS, REQUIRING FREQUENT MICRO-CORRECTIONS ' WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE.
STEERINGAugust 31, 2018
VEHICLE IS HARD TO STEER AND KEEP IN LANE. THERE SEEMS TO BE A MAJOR SAFETY ISSUE BECAUSE EVEN WITH CONSTANT ATTENTION IT IS ALL OVER THE PLACE. EVEN AT SLOWER SPEEDS OF 30MPH THE EFFECT CAN BE FELT. HIGHER SPEEDS ARE VERY SCARY AND OFTEN PEOPLE BEHIND ME WONDER IF I AM DRIVING DRUNK.
STEERINGAugust 30, 2018
THE STEERING WHEEL HAS A LOT OF PLAY, AND FEELS UNSAFE AT HIGHWAY SPEEDS. THE LACK OF FEEL IN THE WHEEL COULD CASE HIGH SPEED LOST OF CONTROL AND IS UNSAFE FOR DRIVING.
STEERINGAugust 26, 2018
NEW JEEP WRANGLER JL HAS MORE PLAY IN THE STEERING THAN ANY OTHER VEHICLE I HAVE DRIVEN IN THE PAST 20 YEARS. AT HIGHWAY SPEEDS THERE IS OVER 1 INCH OF PLAY BEFORE THE VEHICLE BEGINS TO TURN. AS A RESULT, ONE TENDS TO OVERCORRECT CAUSING A CHANGE IN DIRECTION WHICH MAKES THE CAR WANDER MORE THAN I BELIEVE TO BE SAFE. STARTED ON DAY OF DELIVERY IN MAY, 2018 AND CONTINUES TO THIS DAY. APPARENTLY NOT ALL WRANGLERS EXPERIENCE THIS, BUT SOME VERY CLEARLY DO. PROBLEM EXISTS AT ALL SPEEDS (IN MOTION) ESPECIALLY AWARE OF IT GOING STRAIGHT ON HIGHWAY.
STEERING,SUSPENSIONAugust 25, 2018
STEERING IS EXTREMELY LOOSE AND REQUIRE CONSTANT CORRECTION TO STAY IN A STRAIGHT LINE. THERE'S A HUGE DEAD SPOT IN IT AS WELL, I FEEL LIKE I'M IN A CARTOON DRIVING.
ELECTRICAL SYSTEMAugust 25, 2018
OCCASIONALLY CAR WILL NOT TURN ENGINE OVER. ONLY LIGHTS WIL COME ON. TRIED TWO SETS OF KEYS WITH SAME RESULT. TRIED TO MOVE SHIFTER AND ADJUST BATTERY CABLES BUT WILL NOT START. AFTER SEVERAL ATTEMPTS CAR STARTS
ELECTRICAL SYSTEM,VISIBILITY/WIPERAugust 24, 2018
BACKUP CAMERA STOPPED WORKING WHEN VEHICLE PUT INTO REVERSE. USING THE MANUAL CONTROLS WILL ALSO NOT ALLOW THE BACKUP CAMERA TO WORK. THIS IS THE THIRD TIME THIS HAS HAPPENED. THE PROBLEM WILL NORMALLY FIX ITSELF WITHIN A COUPLE OF HOURS. HOWEVER THIS IS STILL A SAFETY ISSUE WHEN IT OCCURS. THE TIMES THIS HAS HAPPENED HAVE BEEN WHILE BACKING INTO A SPOT, EITHER AT A PARKING LOT OR INTO A GARAGE. THE VEHICLE IS STOPPED WHEN BEING PUT IN REVERSE.
STEERINGAugust 24, 2018
STEERING HAS A NOTICEABLE 'DEAD-SPOT' WHILE DRIVING AND REQUIRES LARGE AMOUNTS OF INPUT TO CORRECT NORMAL ROAD DRIFT RESULTING IN AN ALMOST JERKING OR SAWING MOTION OF SEVERAL INCHES IN EACH DIRECTION TO MAKE SMALL CORRECTIONS. THE LARGE AMOUNT OF STEERING INPUT REQUIRED FROM THE DRIVER THEN CAUSES THE VEHICLE TO SWAY LATERALLY ON THE ROAD. THIS BECOMES INCREASINGLY DANGEROUS AS SPEED INCREASES. THE ATTACHED SERVICE REPORT INCORRECTLY STATES THEY WERE 'UNABLE TO DUPLICATE' THE CONDITION IN A LIKE VEHICLE. IN ACTUALITY THE OTHER 2018 JEEP WRANGLER I DROVE EXHIBITED THE SAME BEHAVIOR; REQUIRING LARGER THAN NORMAL INPUTS TO MAKE SMALL CORRECTIONS. I WAS TOLD BY THE SERVICE FOREMAN IT'S JUST INHERENT IN THE DESIGN OF THE WRANGLER.
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)August 23, 2018
ABOUT A WEEK AND HALF AGO I GOT IN MY VEHICLE AND TURNED THE VEHICLE ON (STILL IN PARK) WHEN I RECEIVED TWO WARNING/SERVICE ALERTS. FIRST WAS, "SERVICE ELECTRONIC STABILITY CONTROL", AND SECOND, "STOP/START UNAVAILABLE SERVICE STOP/START SYSTEM". FYI, THE VEHICLE HAS ONLY BEEN IN MY POSSESSION FOR A FEW MONTHS, SOMETHING LIKE THIS SHOULDN'T HAPPEN. I HAVE ATTACHED THE IMAGES OF THE WARNINGS.
STEERINGAugust 23, 2018
THE STEERING IS LOOSE. YOU CONSTANTLY HAVE TO CORRECT TO THE LEFT OR RIGHT TO KEEP THE JEEP TRACKING IN THE LANE OF TRAVEL. THERE IS ALSO A "DEAD SPOT" ABOUT 1/4 TO 1/2 TO THE LEFT AND RIGHT WHERE IF YOU TURN THE STEERING WHEEL THERE IS NO MOVEMENT FROM THE FRONT WHEELS. THIS HAPPENS AT ALL SPEEDS.
SERVICE BRAKESAugust 22, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE BRAKES MADE SQUEAKING NOISES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT NOTICED A BURNING ODOR AND SMOKE COMING FROM THE BRAKES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTH HILLS CHRYSLER DODGE JEEP RAM FIAT (3344 WASHINGTON RD, MCMURRAY, PA 15317, 724-941-4300) WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 243. *DT
STEERINGAugust 20, 2018
STEERING VERY LOOSE AND WANDERS ALL OVER THE ROAD. YOU NEED TO CONSTANTLY MAKE CORRECTIONS WHILE STEERING. SEEMS LIKE THE JEEP WANTS TO WANDER AND IS VERY HARD TO CONTROL. IVE ONLY HAD THE JEEP FOR A WEEK.
STEERINGAugust 19, 2018
THERE IS A DEAD SPOT IN THE STEERING. YOU MUST MOVE THE STEERING WHEEL 1/2"-1" TO THE LEFT OR RIGHT BEFORE IT WILL ACTIVATE BASED OFF OF THE STEERING INPUT. I INITIALLY THOUGHT IT WAS PART OF THE TYPICAL JEEP SETUP UNTIL I READ MANY OTHER OWNERS IN THE JEEP JLU FORUM COMPLAINING ABOUT THE SAME ISSUE. I'VE CALLED (3) DIFFERENT DEALERS WHO INDICATED THAT THEY HAD NOT HEARD OF THE ISSUE. I'VE PROVIDED A LINK TO A FACEBOOK VIDEO FROM ONE OF THE FORUM MEMBERS SO THAT YOU CAN SEE HOW MUCH PLAY IS IN THE STEERING INPUT AT 70 MPH. I WAS DRIVING IN A SEVERE RAINSTORM RECENTLY AND BEGAN TO HYDRO-PLANE AND DIDN'T FEEL LIKE I HAD THE PROPER AMOUNT OF INPUT TO STEERING THAT WOULD ALLOW ME TO RECOVER WITHOUT JERKING THE WHEEL. THIS AMOUNT OF PLAY IN THE STEERING MAKES IT DIFFICULT TO CORRECTLY ADJUST IF AN IMMEDIATE INPUT IS NEEDED WITHOUT OVER CORRECTING. HTTPS://WWW.FACEBOOK.COM/GROUPS/JEEPWRANGLERJL/PERMALINK/1014060645441660/ THIS HAS HAS BEEN ONGOING SINCE THE DAY I TOOL DELIVERY OF THE VEHICLE. I CURRENTLY HAVE APPROX. 2480 MILES ON THE VEHICLE.
STEERINGAugust 18, 2018
MAJOR DEADSPOT AND A LOT OF PLAY IN STEERING. CONSTANT ADJUSTMENT IN STEERING WHEN DRIVING OVER 30MPH. WANDERS INTO OTHER LANE....ALMOST HAD ACCIDENT BECAUSE OF THE CONSTANT ADJUSTMENTS. BROUGHT IT TO DEALER AND NOTHING WAS FIXED.
STEERINGAugust 18, 2018
LOOSE STEERING AND DRIFT WHILE DRIVING. UNABLE TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT STEERING CORRECTION. VERY NOTICEABLE AT FREEWAY SPEEDS AS THE VEHICLE WILL WANT TO DRIVE LEFT OR RIGHT IMMEDIATELY AFTER YOU STOP CORRECTING STEERING. STARTED AT 19 MILES TOTAL ON THE VEHICLE. AS SOON AS I PURCHASED IT AND GOT ON THE FREEWAY IT FELT LIKE DRIVING ON ICE. FLAT OUT DANGEROUS TO DRIVE, RIGHT FROM THE FACTORY.
STEERINGAugust 18, 2018
AS YOU DRIVE, THE VEHICLE HAS A TENDENCY TO DRIFT LEFT AND RIGHT, REQUIRING CONSTANT CORRECTION. LOWERING THE INFLATION OF THE TIRES SEEMED TO HELP, BUT THE ISSUE STILL REMAINS.
SEATSAugust 17, 2018
THE DRIVER'S SEAT EMITS A TERRIBLE SQUEAKING NOISE. I TOOK IT TO ONE DEALER WHO DIDN'T FIX IT. THEN TO A SECOND. I'M STILL WAITING ON A PART AND IT'S BEEN TWO WEEKS. IT WILL BE FIVE WEEKS WITH THIS PROBLEM BEFORE THEY EVEN ATTEMPT TO RESOLVE IT. I'VE OWNED THE CAR FOR THREE MONTHS.
SUSPENSION,STRUCTUREAugust 16, 2018
WELDS ON TRACK BAR MOUNT NOT LINED UP CORRECTLY. THROUGHOUT THE REST OF THE FRAME, LOTS OF SLAG, MISALIGNED WELDS, BAD PENETRATION, MALFORMED WELD CAPS, SPATTER, AND POROSITY. *DT *TR
POWER TRAINAugust 15, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE CONTACT'S PARENT'S HOUSE, IT ROLLED AWAY AND STOPPED AGAINST THE GRILL OF HER PARENT'S VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ALL AMERICAN CHRYSLER, JEEP, DODGE, RAM OF ODESSA AT (432) 614-0801 (LOCATED AT 2510 E 8TH ST, ODESSA, TX 79762) AND WAS INFORMED TO LEAVE THE VEHICLE FOR THREE WEEKS FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,695.
STEERINGAugust 14, 2018
NEW JEEP AND STEERING SEEMS TO WANDER WHILE HAVE PLAY IN THE STEERING WHEEL. CAN FEEL VERY SKETCHY AT TIMES.
STEERINGAugust 13, 2018
STEERING WONDERS FROM SIDE TO SIDE ABOUT 2 IN OF PLAY IN WHEEL. UNABLE TO DRIVE IN MIDDLE OF ROAD. SCARY TO BREAK HARD.
STEERINGAugust 13, 2018
THERE IS 1 TO 2 INCHES OF PLAY IN THE STEERING. THE JEEP DRIFTS FROM ONE SIDE OF THE ROAD TO THE OTHER. YOU HAVE TO BE CONSTANTLY STEERING ARE YOU WILL END UP IN THE OTHER LANE OR OFF THE ROAD. IT NORMALLY HAPPENS ABOVE 35 MPH ON HIGHWAY.
STEERINGAugust 13, 2018
MERGING ON TO HIGHWAY, STEERING STIFFENED THEN LOOSENED. STEERING WHEEL HAD TO BE AT 45-90 DEGREE ANGLE TO MAINTAIN STRAIGHT TRACK. AT HOME, I NOTICED THE TRACK BAR MOUNT HAD SEPARATED FROM THE FRAME. THE WELD ON THE OUTBOARD SIDE IS ON MOUNT INSTEAD OF THE SEAM BETWEEN THE MOUNT AND FRAME. THE FRONT AND REAR WELDS ON THE MOUNT ARE CRACKED. ONLY INTACT WELD IS THE INBOARD WELD.
STRUCTUREAugust 13, 2018
I LOOKED UNDER MY BRAND NEW WRANGLER JL AFTER HEARING PEOPLE COMPLAIN ABOUT BAD WELDS. SURE ENOUGH, MY WELDS ARE AWFUL. A JEEP SERVICE TECHNICIAN TOLD ME THERE IS NO WAY THIS SHOULD HAVE BEEN ABLE TO LEAVE THE FACTORY. AS OF RIGHT NOW, JEEP HAS NOT DONE ANYTHING FOR ME. FEEL VERY UNSAFE IN THIS VEHICLE. I HOPE JEEP HAS A RECALL SOON. I'M NOT THE ONLY ONE WITH THIS ISSUE.
STEERINGAugust 13, 2018
THE STEERING ON MY JEEP REQUIRES CONSTANT ADJUSTMENT TO MAINTAIN A LANE. VEHICLE DRIFTS LEFT AND RIGHT.
STRUCTUREAugust 12, 2018
BAD AND INCOMPLETE RUSTING WELDS.
STEERINGAugust 12, 2018
EXCESSIVE WANDERING IF VEHICLE WHILE DRIVING. CONSTANT STEERING CORRECTION IS NEEDED BUT THE STEERING WHEEL HAS EXCESSIVE PLAY SO IT CONSTANTLY OVER CORRECTS. EXCESSIVE MOVEMENT IN THE STEERING WHEEL WITH LITTLE MOVEMENT OF THE TIRES.
STRUCTUREAugust 12, 2018
MANY WELDS ON THE FRAME TO INCLUDE THE TRACK BAR ARE EXTREMELY POROUS. IF/WHEN THE TRACK BAR WELD GIVES THE VEHICLE WILL RESULT IN A TOTAL LOSS OF STEERING. MAKING IT A HIGH RISK FOR ACCIDENT AND INJURY. *DT *TR
STEERING,SUSPENSIONAugust 12, 2018
LOOSE STEERING, VEHICLE DRIFTS AND WANDERS WHILE DRIVING, CONSTANTLY NEEDING TO CORRECT STEERING TO GO STRAIGHT
STEERINGAugust 12, 2018
WHILE DRIVING, ESPECIALLY ON THE HIGHWAY, THE STEERING HAS ABOUT AN INCH OF PLAY MOVING LEFT OR RIGHT WHERE NO CHANGE OCCURS TO THE TIRES. SO I COULD DRIVING AND MOVE THE STEERING WHEEL TO THE LEFT SLIGHTLY AND THE TIRE DOESNT MOVE LEFT. SO WHEN DRIVING AT HIGHWAY SPEEDS GOING THROUGH CURVES I TEND TO DRIFT A BIT DUE TO THIS.
STEERINGAugust 11, 2018
MY CAR IS NOT STABLE ON THE ROAD AND I FEEL THE STEERING WHEEL PLAY THE DEALER SAID IT'S NEED ALIGNMENT AND THEY DO IT BUT STILL THE SAME.
ELECTRICAL SYSTEM,ENGINEAugust 11, 2018
VEHICLE STALLED IN HIGHWAY, STOP AND GO TRAFFIC FOR NO REASON AND WAS EXTREMELY HARD TO RESTART. A FEW DAYS LATER, THE RADIO AND BACKUP CAMERA WENT OUT AND CAME BACK AN HOUR OR SO LATER. THE RADIO, WHICH CONTROLS ALL ELECTRONICS AND BACKUP CAMERA, WENT OUT AGAIN. DEALER REPLACED SOME SORT OF INTERFACE FOR THE INFOTAINMENT SYSTEM (RADIO) ON 07/30/18. THEN VEHICLE STALLED AGAIN IN HIGHWAY, STOP AND GO TRAFFIC ON 08/03/2018 AND WAS DIFFICULT TO RESTART. THEN, ON 08/09/2018, A BATTERY CHARGE WARNING CAME ON AND THEY REPLACED THE ALTERNATOR. WHAT IS EVEN MORE TROUBLING, IS THESE VERY PROBLEMS ARE ALL OVER THE INTERNET. ALL WORK HAS BEEN COVERED UNDER WARRANTEE BUT I HAVE WASTED THE BETTER PART OF TWO FULL DAYS DRIVING TO/FROM THE DEALER OR WAITING IN THE WAITING ROOM. I HAVE FILED A COMPLAINT WITH FCA (JEEP). IT APPEARS AS THOUGH THE ELECTRICAL SYSTEM JEEP ENGINEERS HAVE DESIGNED FOR THESE WRANGLER RUBICON JLS IS FLAWED TO SAY THE LEAST.
SERVICE BRAKESAugust 11, 2018
MY VACCUM BOOSTER FAILED. MY SON WAS DRIVING MY JEEP THAT ONLY HAS 2000 MILES ON IT. HE WAS DRIVING IN DRY WARM CONDITION. HE DROVE IN THE SUBURBS ON A MAIN STREET. HE HIT THE BRAKES AND NOTHING HAPPENED WHICH CAUSED HIM TO REAR END SOMEONE. EDR REPORT HAS BEEN DONE. INSURANCE HAS INVESTIGATED AND WELL. UNFORTUNATELY CHRYSLER WONT OWN UP TO THE FACT THAT THE VACCUM BOOSTER WAS FAULTY.
STEERINGAugust 11, 2018
THE STEERING ON A BRAND NEW JEEP WRANGLER JL RUBICON IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.
STEERINGAugust 11, 2018
THE STEERING ON A BRAND NEW JEEP WRANGLER JLU SPORT IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.
STEERINGAugust 10, 2018
THE STEERING ON A BRAND NEW JEEP WRANGLER JL RUBICON IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.
STEERINGAugust 9, 2018
STEERING HAS A LARGE DEAD SPOT. VEHICLE WANDERS ALL OVER THE ROAD REQUIRING CONSTANT CORRECTION.IT IS REALLY BAD IN CROSS WINDS. THE PROBLEM APPEARS TO BE WITH THE STEERING BOX. MOVING THE STEERING WHEEL BACK AND FORTH, I CAN SEE THAT THE INPUT SHAFT IS TURNING, BUT THE SECTOR SHAFT IS NOT. THE GEAR BACKLASH ADJUSTMENT IS RIGHT ON THE MARKS FROM THE FACTORY.
STEERINGAugust 9, 2018
THE JEEP WILL NOT HOLD A LINE. IT WANDERS OR DRIFTS THUS CAUSING CONSTANT MOVEMENT OF THE STEERING WHEEL TO MAINTAIN TRAVEL IN DESIRED DIRECTION. I.E. IF TRAVELING STRAIGHT, THE STEERING WHEEL REQUIRES CONSTANT INPUT. THE SAME APPLIES IN A SMOOTH CURVE. SPEED OF VEHICLE SEEMS TO NOT BE A FACTOR. I TOOK DELIVERY ON 6/12/2018 AND NOTICED THE ISSUE SAME DAY. I SCHEDULED AN APPOINTMENT WITH THE DEALER AND DELIVERED IT TO THEM ON 8/01. A NEW STEERING BOX HAS BEEN ORDERED BUT I HAVE NOT RETAKEN POSSESSION OF THE VEHICLE AT THIS TIME. THANKS, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERINGAugust 9, 2018
THE STEERING HAS ABOUT 2 INCHES OF PLAY SIDE TO SIDE AND ON THE HIGHWAY AT 70 MPH IT CAN CHANGE LANES ON ME AND TAKES CONSTANT CONTROL ALL OF THE TIME. TOOK IT TO THE DEALER AND THEY SAID YES IT HAS PLAY BUT THAT IS NORMAL. THAT CAN'T BE CORRECT AS OTHER VEHICLES HAVE NO PLAY AT ALL. SOMEONE IS GOING TO GET HURT SOMEDAY IF YOU DON'T TELL THEM TO FIX THIS.
STEERINGAugust 9, 2018
THE STEERING HAS A VERY LARGE DEAD SPOT WHERE STEERING INPUT RESULTS WITH ZERO RESISTANCE OR STEERING CHANGE. I CAN MOVE THE STEERING WHEEL AT LEAST 2 INCHES WITH ZERO REACTION FROM THE JEEP, BOTH AT SPEEDS AND NOT MOVING. AT HIGHWAY SPEEDS IT IS DOWNRIGHT SCARY AS IT DRIVES LIKE AN OLD 70'S JEEP/TRUCK. EVERY TINY CORRECTION REQUIRES SUBSTANTIAL SEESAWING OF THE STEERING WHEEL TO CORRECT. THIS ISSUE HAS BEEN WELL DOCUMENTED ON JLWRANGLERFORUMS.COM WITH NO REAL FIX FROM JEEP. THIS IS EXTREMELY DANGEROUS...JUST IMAGINE TAKING A CURVE AT 60 MPH ON A TWO LANE ROAD WITH A LARGE TRUCK/SEMI GOING THE OPPOSITE DIRECTION, THIS IS EXTREMELY DIFFICULT TO KEEP THE JEEP IN THE LANE. SIDE WINDS AND PAVEMENT IRREGULARITIES ALSO WREAK HAVOC. THIS ISSUE HAS BEEN PRESENT SINCE THE FIRST DAY DRIVING THE JEEP HOME FROM THE DEALER. IT NOW HAS OVER 2,000 MILES .
STEERINGAugust 9, 2018
STEERING IS VERY LOOSE WITH A LARGE DEAD SPOT. THE VEHICLE WANDERS ESPECIALLY AT HIGHWAY SPEEDS. TO CORRECT WANDERING THE DEAD SPOT CAUSES YOU TO NEED TO CORRECT WITH A GREATER MOVEMENT OF THE STEERING WHEEL. THE VEHICLE AND STEERING SEEMS VERY LOOSE AND WHEN HITTING ROAD IMPERFECTIONS THE VEHICLE CAN SEEM TO FLOAT.
STEERINGAugust 8, 2018
THE STEERING FEELS LOOSE. IT WANDERS ON THE ROAD EVEN AT LOW SPEEDS
STEERINGAugust 8, 2018
STEERING HAS EXCESSIVE PLAY AT HIGHWAY SPEEDS MAKING IT DIFFICULT TO CORRECT STEERING WHEN CHANGING LANES. WHEN DRIVING THIS CAN CAUSE YOU TO OVER CORRECT WHICH HAS THE POTENTIAL TO CAUSE YOU TO DRIFT INTO ANOTHER LANE AND POSSIBLY HIT ANOTHER CAR.
STEERINGAugust 7, 2018
VEHICLE WILL NOT TRACK STRAIGHT. REQUIRES CONSTANT MINOR CORRECTION OR IT DRIFTS OUT OF LANE. IT'S LIKE A DEAD SPOT IN THE MIDDLE POSITION OF THE STEERING BOX. PER THE DEALER, THERE IS NO FIX AND THIS IS CONSISTENT FOR ALL NEW JL MODELS. THE 2018 WRANGLER JK MODELS DO NOT HAVE THE ISSUE. BOUGHT BRAND NEW A FEW WEEKS AGO. DEALER CONFIRMED BY DRIVING OTHER JL MODELS; SAME ISSUE.
STEERINGAugust 7, 2018
THE VEHICLE EXPERIENCES LOOSE STEERING AND WANDERING WHILE DRIVING.
STEERINGAugust 7, 2018
THE STEERING REQUIRES CONSTANT CORRECTION TO DRIVE IN A STRAIGHT LINE ESPECIALLY AT HIGHWAY SPEEDS. THE STEERING WHEEL HAS EXCESSIVE PLAY.IT IS DANGEROUS TO DRIVE.
STEERINGAugust 7, 2018
OWINNG JEEP WRANGLERS FOR YEARS, I AM ACCUSTOMED TO LOOSE STEERING. HOWEVER, THE ONE I JUST PURCHASED AND HAVE LESS 1000 MILES ON,HAS A STEERING ISSUE THAT REQUIRES CONSTANT CORRECTION, ESPECIALLY AT SPEEDS IN EXCESS OF 55 MPH AND EXPECIALLY AROUND CURVES, IS EXCESSIVE AND UNSAFE. IT IS MUCH MORE NOTICABLE THAT PREVIOUS MODELS AND EXTREMELY UNSAFE. THERE IS A BULLETIN, RELEASED BY JEEP ACKNOWLEDING THE PROBLEM, BUT APPARENTLY MINE DOESN'T MAKE THE DATES (MINE WAS MADE A MONTH AFTER THE BULLETIN EXPIRED). IT HAS BEEN TO A DEALERSHIP FOR RECALIBRATION AND/OR REPROGRAMMING (AS THE TECH BULLETIN STATES SHOULD BE DONE) BUT WAS TOLD NOTHING WAS WRONG AND IT IS WITHIN SPECS. OTHER OWNERS OF THIS MODEL ARE HAVING THE SAME ISSUE AND NOTHING IS BEING DONE ABOUT IT. I HAVE DRIVEN DIFFERENT FRIEND'S JEEPS, SAME YEAR AND MODEL, AND MOST HAVE THIS ISSUE. ONLY ONE THAT I HAVE DRIVEN DID NOT HAVE IT. FCA (FIAT CHRYSLER) NEED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE.
STEERINGAugust 7, 2018
STEERING IS EXCESSIVELY ERRATIC / WANDERING / LOOSE ESPECIALLY AT HIGHWAY SPEEDS.
STEERINGAugust 7, 2018
STEERING HAS ABOUT 2 INCHES OF PLAY (DEAD SPOT) ON CENTER. JEEP WANTS TO WANDER AND DRIFT I HAVE HAD THIS JEEP TO 2 DIFFERENT DEALERS WITH THIS PROBLEM WITH NEGATIVE RESULTS. I WAS TOLD THIS IS THE WAY THEY DRIVE. THIS IS NOT MY FIRST WRANGLER. I DROVE A 2011 JK WRANGLER FOR 7 YEARS AND I CAN SAY WITHOUT RESERVATION THIS IS NOT THE WAY THEY DRIVE.
STEERINGAugust 7, 2018
STEERING WHEEL HAS A LARGE DEAD SPOT CAUSING THE DRIVER TO CONSTANTLY MOVE THE STEERING WHEEL LEFT AND RIGHT TO KEEP THE WRANGLER GOING STRAIGHT.
STEERINGAugust 7, 2018
STEERING HAS PLAY IN THE WHEEL. WANDERS OWN ITS OWN AT SPEEDS ABOVE 50 WHEN WARM. AT SPEEDS ABOVE 50 MPH ITS DIFFICULT TO STAY IN THE LANE. PURCHASED NEW AND I DIDN'T TEST DRIVE AT HIGHWAY/FREEWAY SPEEDS.
STEERINGAugust 6, 2018
THE CAR DOESN'T TRACK STRAIGHT WITHOUT CONTINUAL ADJUSTMENTS WITH THE STEERING WHEEL. IT WILL DRIFT A LITTLE RIGHT, THEN I NUDGE THE STEERING WHEEL TO THE LEFT AND IT WILL DRIFT LEFT AND HAVE TO CORRECT TO THE RIGHT AGAIN.
STEERINGAugust 6, 2018
ISSUE WAS IDENTIFIED IMMEDIATELY UPON DELIVERY OF THE VEHICLE FROM THE SELLING DEALERSHIP. STEERING REQUIRES CONSTANT CORRECTION IN ORDER TO MAINTAIN A STRAIGHT LINE. ADDITIONALLY, THE STEERING RESPONSE 1 - 2" FROM CENTER IS NOT PRECISE AND RESULTS IN OVER-CORRECTIONS OF THE STEERING. THE SENSATION IS SIMILAR TO THAT OF TRYING TO DRIVE A STRAIGHT LINE THROUGH A FEW INCHES OF SNOW. THE SELLING DEALER ALLOWED ME TO DO A COMPARISON DRIVE WITH A LIKE MODEL (SAME MAKE, MODEL AND OPTIONS) AND A DIFFERENCE WAS ACKNOWLEDGED AND A SERVICE APPOINTMENT SCHEDULED. THE SERVICE DEPARTMENT LATER INDICATED THAT THIS ISSUE IS "NORMAL" AND THAT IT WAS NOT UNUSUAL THAT THERE WOULD BE A DIFFERENCE BETWEEN MY VEHICLE AND THE COMPARISON VEHICLE. NAVIGATING TWO LANE ROADS AND HIGHWAYS, ALONG WITH NARROW CONSTRUCTION AREAS, ARE OF CONCERN GIVEN THE VEHICLE'S TENDENCY TO WANDER AND INACCURATE STEERING CORRECTIONS/OVER-CORRECTIONS.
STEERINGAugust 5, 2018
I HAVE HAD THIS VEHICLE FOR ONE WEEK AND I NOTICED THE STEERING PROBLEM RIGHT AWAY. MOST OF MY DRIVING IS ON THE HIGHWAY, THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVER CORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LINE, ESPECIALLY WHEN THERE ARE BUMPS, CRACKED, UNEVEN PAVEMENT, TURNING, WIND ETC. IT'S VERY A SCARY. I DON'T EVEN WANT TO DRIVE THE VEHICLE. MY SPEED DURING THIS IS BETWEEN 60-75.
STEERINGAugust 3, 2018
THE JEEP WANDERS LEFT TO RIGHT, HIGHER SPEEDS ARE WORSE. I HAVE BEEN PULLED OVER TWICE IN THE 9 DAYS I HAVE OWNED THIS JEEP FOR ERRATIC DRIVING.
UNKNOWN OR OTHERAugust 3, 2018
THERE ARE SEVERAL LOCATIONS ON THE FRAME OF MY VEHICLE WITH POOR WELDS. THE BEAD IS NOT UNIFORM, PENETRATION IS POOR, AND THERE IS SOME POROSITY.
STEERING,SUSPENSION,STRUCTUREAugust 1, 2018
STEERING WHEEL BRACKET NOW WELDED ON TO FRAME PROPERLY. IT HAS FALLEN OFF CAR CAUSING STEERING TO BE FLOATING AND DANGEROUS
STEERINGJuly 30, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE UNTIL THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO ATLANTIC CHRYSLER JEEP DODGE RAM (130 SUNRISE HWY, WEST ISLIP, NY 11795, (631) 422-0123), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS NOT AVAILABLE.
SUSPENSIONJuly 30, 2018
IMPROPERLY TIGHTENED BALL JOINTS. THEY WERE LOOSE AND MADE A CLICKING NOISE WHEN STEERING.
STEERINGJuly 27, 2018
I HAVE THE NEW JL WRANGLER. THIS IS A REDESIGNED WRANGLER FOR 2018. SINCE TAKING DELIVERY ON 5/2/18 I HAVE EXPERIENCED LOSE STEERING WITH WHAT SEEMS TO BE A DEAD SPOT WITH THE STEERING WHEEL. THIS ALLOWS FOR THE JEEP TO WONDER IN THE TRAFFIC LANE. AT TIMES IT FEELS VERY UNSAFE WHERE YOU FEEL LIKE YOU COULD LOSE CONTROL OR END UP IN AN ADJACENT TRAVEL LANE. THE DEAD SPOT IS A FEW DEGREES RIGHT AND LEFT OF CENTER. IT FEELS LIKE YOU CAN MOVE THE WHEEL WITHOUT ANY STEERING INPUT TO THE FRONT WHEELS. BECAUSE OF THIS YOU ARE OFTEN FIGHTING WITH THE STEERING WHEEL AS YOU MAKE CORRECTIONS TO THE LEFT YOU END UP GOING TOO FAR AND HAVE TO CORRECT BACK TO THE RIGHT. THIS OCCURS AT ALL SPEEDS, BUT SEEMS MORE PREVALENT AT HIGHER HIGHWAY SPEEDS. MAYBE BECAUSE IT FEELS MORE SCARIER AT THOSE SPEEDS? JEEP AND FCA SO FAR SEEM TO INDICATE THIS IS NORMAL JEEP WRANGLER STEERING. HOWEVER I HAVE HAD PREVIOUS JEEP WRANGLERS WHERE THE STEERING DID NOT FEEL THIS WAY. AS WELL AS CONFERRING WITH OTHER JEEP OWNERS BOTH OF PREVIOUS MODELS AND THIS NEW MODEL WHO DO NOT EXPERIENCE THIS PROBLEM. I HAVE HAD THE JEEP IN TWICE FOR SERVICE WITH THE DEALERSHIP I PURCHASED THE JEEP FROM, BUT NOTHING WRONG HAS BEEN FOUND. I HAVE DRIVEN OVER 3600 MILES ON THE JEEP TO DATE IN HOPES THAT IT WOULD GET BETTER. HOWEVER THE ISSUE IS STILL THERE.
STEERINGJuly 26, 2018
HIGHWAY SPEEDS 60-75 MPH, STEERING LOCKS. HARD TO TURN LEFT OR RIGHT. A MAJOR DEGREE OF RESISTANCE FROM A 'STRAIGHT' STEERING WHEEL TO ANY MOVEMENT LEFT OR RIGHT
STEERINGJuly 25, 2018
SINCE PURCHASING THIS VEHICLE IN EARLY JULY 2018 AND HAVING DRIVEN 550 MILES I CAN SAY THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVERCORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LANE. THIS PROBLEM IS AMPLIFIED WHEN TRAVELING AT HIGHWAY SPEEDS (60+ MPH). ESPECIALLY WHEN THERE ARE BUMPS, CRACKED/UNEVEN PAVEMENT, TURNING AND WIND AND THIS CREATES AN EXTREMELY DANGEROUS DRIVING SITUATION WHICH COULD RESULT IN SERIOUS INJURY TO MYSELF OR OTHERS. THIS VEHICLE HAS A DANGEROUS "BOBBLE" OR SWAY AND DRIVING AT FASTER POSTED SPEEDS, ESPECIALLY ON MORE NARROW ROADS IS QUITE DANGEROUS. THE AMOUNT OF FORCE TO CORRECT TO STAY IN CENTER LANE IS UNLIKE ANY VEHICLE IN MY ALMOST 40 YEARS OF DRIVING I HAVE ALSO OWNED 3 OTHER JEEP WRANGLERS SO I KNOW HOW THEY DRIVE. OTHERS HAVE MENTIONED THIS COULD BE EITHER A STEERING GEARBOX OR COMPUTER FLASH ISSUE. I DID NOT PAY OVER $40,000 FOR AN UNSAFE TO DRIVE VEHICLE. THANK YOU FOR YOUR ASSISTANCE AND HELP WITH THIS SERIOUS SAFETY ISSUE!
WHEELSJuly 25, 2018
2018 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO RUST ON WHEELS. *LD THE CONSUMER STATED UPON LIVING THE DEALERSHP THE LEFT REAR WHEEL CAME OFF CAUSING THE CONSUMER TO CRASH.*JS
AIR BAGS,ENGINEJuly 24, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE SERVICE STABILITY CONTROL AND PASSENGER AIR BAG WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED' WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (STRAUB CHRYSLER DODGE JEEP RAM, 1502 WHEELING AVE, GLEN DALE, WV 26038, 855-518-0395), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 831.
STRUCTUREJuly 23, 2018
FRAME WELDS DOES NOT PASS YOUR SAFETY STANDARDS AND JEEP ADMITTED THAT IT WAS BAD AND THEY WAS GOING TO SWITCH JEEPS BUT ALL THE NEW JLS ARE BAD AND STARTING TO RUST THEY HAVE POROSITY REAL BAD ALL OVER. *DT *TR
STRUCTUREJuly 19, 2018
JEEP WRANGLER JL HAS POOR WELDS ON THE FRAME AROUND MAJOR COMPONENTS THAT WILL APPEAR TO FAIL. 2 WELDS APPEAR TO HAVE BEEN POORLY REPAIRED DURING MANUFACTURE AND ARE RUSTING AT MAJOR CONNECTION POINTS TO SUSPENSION COMPONENTS. THIS WILL LEAD TO CATASTROPHIC FAILURE WHILE DRIVING UNDER NORMAL DRIVING CONDITIONS. RECOMMEND INVESTIGATION BY NHTSA AND RECALL. I AM CURRENTLY PURSUING LEMON LAW IN NORTH CAROLINA. 'POOR TRACK BAR BRACKET WELDS THAT HAVE BROKEN AND WILL CAUSE COMPLETE LOSS OF STEERING. 'POROUS WELDS EXCEEDING SAFETY STANDARDS THAT COULD LEAD TO CATASTROPHIC FAILURE. 'SLAG ON NEARLY EVERY WELD ON THE FRAME WHICH PAINT WILL NOT ADHERE TO. THIS WILL EVENTUALLY CAUSE RUSTING OF THE FRAME AT THE WELDS LEADING TO POTENTIAL CATASTROPHIC FAILURE. 'LACK OF PENETRATION ON SOME WELDS THAT COULD LEAD TO CATASTROPHIC FAILURE 'OVER PENETRATION ON SOME WELDS THAT COULD LEAD TO CATASTROPHIC FAILURE 'OVERWELD OR WELD DRIP ON SEVERAL WELDS 'WELD SPLASH ON VARIOUS PART OF THE FRAME THAT WILL RESULT IN LACK OF LONG TERM PAINT ADHERENCE AND INCREASED LIKELIHOOD OF RUSTING OF THE FRAME.
ENGINEJuly 18, 2018
CONSTANT STALLING A ANY SPEEDS DEALERS CANNOT FIX PROBLEM
STEERINGJuly 18, 2018
THIS IS IN REFERENCE A DEAD SPOT WHEN THE STEERING WHEEL IS CENTERED AND I'M GOING OR TRYING TO GO STRAIGHT ON THE ROAD. IT IS NOTICEABLE AT ALL TIMES BUT BECOMES UNSTABLE AT 50+MPH. IT IS DIFFICULT TO DRIVE STRAIGHT BECAUSE THE STEERING WHEEL HAS PLAY IN IT BEFORE THE WHEELS ACTUALLY TURN. MY JLUR WAS LIFTED AT THE DEALERSHIP BEFORE DELIVERY USING THE MOPAR 2" LIFT KIT. I BROUGHT THE JEEP TO THE SHOP AND WAS TOLD I NEEDED AN UPGRADED STEERING STABILIZER BECAUSE OF THE LIFT. THEY ADDED PART NUMBER 77072360 AT A COST OF $461.80. I HAVE DRIVEN THE JEEP SINCE THEN AND THE STEERING PLAY IS STILL THERE. A WEEK LATER I PUT NEW TIRES ON MY JEEP THINKING IT MAY HELP REDUCE THE DEAD SPOT CONDITION ON THE STEERING BUT IT DID NOTHING, IT FEELS EXACTLY THE SAME. THE NEW TIRES ARE 35 X 12.5 R17. STOCK TIRES WERE 33.
STEERINGJuly 18, 2018
BUILD DATE 2-2018 SINCE PURCHASING THIS VEHICLE IN EARLY MARCH 2018 AND HAVING DRIVEN OVER 5,000 MILES I CAN SAY THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVERCORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LANE. THIS PROBLEM IS AMPLIFIED WHEN TRAVELING AT HIGHWAY SPEEDS (60+ MPH). ESPECIALLY WHEN THERE ARE BUMPS, CRACKED/UNEVEN PAVEMENT, TURNING AND WIND AND THIS CREATES SOME NOT SO FUN SITUATIONS. THE SELLING DEALER SUGGESTED LOWERING TIRE AIR PRESSURE, WHICH I DID AND IT STILL DOESN'T FIX THE PROBLEM.
STEERINGJuly 16, 2018
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, WHICH PROGRESSES AS THE SPEED INCREASES. IT BECOMES VERY DIFFICULT TO KEEP IN THE LANE ON THE HIGHWAY. THE VEHICLE "WANDERS" AND REQUIRES CONSTANT STEERING CORRECTIONS. EXACT VEHICLE IS A JEEP UNLIMITED WRANGLER (JLU) SAHARA 2018
STEERINGJuly 14, 2018
THIS IS A BRAND NEW VEHICLE. THE STEERING IS LOOSE. THERE'S A DEAD SPOT WHEN THE WHEEL IS CENTERED. IT IS VERY DIFFICULT TO DRIVE ESPECIALLY SPEEDS OVER 50 MILES PER HOUR BECAUSE THE STEERING WHEEL HAS PLAY IN IT BEFORE THE WHEELS ACTUALLY TURN.
STRUCTUREJuly 13, 2018
I NOTICE WHEN DRIVING ON 2 LANE HIGHWAYS AND MEETING BIGGER VEHICLES THE HOOD COMES UP AND IT APPEARS AS IF THE RUBBER LATCHES ARE GOING TO SNAP. IT WILL ABSOLUTELY STARTLE YOU AND I COULD SEE IT CAUSING AN ACCIDENT. THERE IS NO WAY A HOOD SHOULD LIFT UP AS MUCH AS IT DOES. THIS OCCURS AT ANY SPEED OVER 50MPH WHEN MEETING OTHER VEHICLES AND IS WORSE THE BIGGER THE OTHER VEHICLE IS.
STEERINGJuly 11, 2018
THERE IS A LOT OF PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE OVER 55MPH. YOU HAVE TO TURN THE WHEEL 2 INCHES TO THE RIGHT AND BACK TO THE LEFT TO STAY STRAIGHT ON THE HIGHWAY.
STEERINGJuly 11, 2018
THERE IS SOMETHING WRONG WITH THE STEERING ON THIS NEW JEEP WRANGLER. THERE IS 2-3 INCHES OF PLAY IN THE STEERING WHEEL AND IT IS VERY DIFFICULT TO STAY IN MY LANE ON THE HIGHWAY. THIS IS A VERY UNSAFE VEHICLE OVER 55MPH. THIS IS NOT NORMAL.
STEERING,POWER TRAIN,ENGINEJuly 10, 2018
WHILE STARTING THE VEHICLE FOR THE THIRD TIME IN TWO DAYS AFTER PICKING UP THE CAR FOLLOWING A PCM FLASH FOR A CRUISE CONTROL RECALL, I NOTICED THE PRND LIGHTS FLASHING ON THE SHIFTIER APPROXIMATELY 10 SECONDS AFTER VEHICLE START. I SUBSEQUENTLY RECEIVED A CEL AND A "SERVICE SHIFTER' MESSAGE. I SHUT OFF THE VEHICLE, LET ALL DISPLAYS GO DARK, AND RESTARTED; THE CEL WENT AWAY. I PROCEEDED TO CONTINUE MY DRIVE HOME. ABOUT 10/15 MIN LATER, I NOTICED THE LIGHTS FLICKERING ONCE AGAIN ON THE SHIFTER. I ONCE AGAIN ELECTED TO CONTINUE HOME AS IT WAS LATE AT NIGHT. APPROXIMATELY 2/3 MILES LATER, I RECEIVED ERRORS ON THE START/STOP AND TRACTION CONTROL SYSTEMS. THE VEHICLE APPEARED TO GO INTO A "LIMP MODE" - I IT WOULD NOT SHIFT OUT OF 8TH GEAR AND I EXPERIENCED REDUCED POWER AND AN INABILITY TO MAINTAIN THE POSTED 70 MPH. I DECIDED TO EXIT AT THE NEXT OFF-RAMP AS I COULD MAINTAIN 65MPH. WHILE EXITING, I NOTICED THE GAUGE NEEDLES (SPEEDO AND TACH) SWEEP AND GOT AIRBAG WARNINGS. I HEARD THE ELECTRIC FAN GO 100% HIGH (VERY LOUD) AND I LOST POWER STEERING. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. AFTER LETTING IT SIT FOR APPROXIMATELY 5 MIN, I RESTARTED THE VEHICLE AND WHILE THE CEL REMAINED NO OTHER ERRORS WERE ILLUMINATED OR PRESENTED. I WAS LESS THAN 2 MILES FROM A JEEP DEALER AND DECIDED TO TRY TO CONTINUE THERE ON ACCESS ROADS. ABOUT 1/8 MILE DOWN THE ROAD, I ONCE AGAIN LOST POWER STEERING AND SAY VARIOUS ERROR MESSAGES LIKE BEFORE. I PULLED INTO A PARKING LOT AND ABORTED MY ATTEMPTS AND CALLED FOR A TOW TO THE DEALER LESS THAN A MILE AWAY. POSTED ARE PICTURES OF THE ERRORS READ USING AN OBD-2 SCANNER I HAD IN THE GLOVE COMPARTMENT. WHILE I HAVE DRIVEN CARS WITHOUT POWER STEERING IN THE PAST, IT WAS RATHER DIFFICULT WITH THE LARGER ~32" TIRES AND I AM NOT SURE A CRASH COULD BE PREVENTED IF A SMALLER PERSON WAS DRIVING.
STEERING,STRUCTUREJuly 10, 2018
TRACK BAR BRACKET AND OTHER WELDS ARE VERY POORLY DONE, WHICH CAN LEAD TO SERIOUS MALFUNCTION OR INJURY. WELDS HAVE POOR POROSITY WITH PINHOLES, SLAG INCLUSIONS, LACK OF FUSION, UNDERFILL, ETC. THE WELDS ON MY NEW 2018 JEEP RUBICON JLU THAT COST $52,000 ARE ALL MALFORMED. I DON'T SEE HOW THERE COULD HAVE BEEN AN INSPECTION PASS ON THESE WELDS, AS THEY ARE DANGEROUS. I'VE HAD THEM INSPECTED BY TWO PROFESSIONAL WELDERS WITH A COMBINED 45 YEARS OF EXPERIENCE AND THEY BOTH IMMEDIATELY AGREED. ONE USER ON THE JL WRANGLER FORUMS WITH VERY SIMILAR WELDS HAD A COMPLETE FAILURE OF THE TRACK BAR BRACKET AT A HIGHER RATE OF SPEED (HIGHWAY POSTED SPEEDS) AND WAS SOMEHOW ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT KILLING HIMSELF OR ANYONE ELSE. THIS POST CAN BE FOUND ON JL WRANGLER FORUMS DOT COM, SEARCH FOR "TRACK BAR SHEARED OFF AT THE WELD" THE TRACK BAR BRACKET WELD ON MY JEEP DOESN'T COVER THE TOP OF THE BRACKET BUT INSTEAD THE WELD SITS ALMOST ON TOP OF THE BRACKET EDGE AS YOU CAN SEE FROM THE ADDED PICTURES. THE SIDE WELDS ARE SIMPLY WELD BLOBS AND DO NOT FOLLOW ANY WELD STANDARDS. THIS IS SIMPLY DANGEROUS AND SHOWS THAT THE VEHICLE WAS NOT INSPECTED WHEN LEAVING THIS STAGE OF THE BUILD FROM FCA. JUST TO NOTE, MOST ALL OTHER WELDS THAT WERE VISUALLY INSPECTED ARE JUST AS POORLY DONE. *TR
STEERINGJuly 10, 2018
PURCHASED MY 2018 BILLET SILVER, 4-DOOR WRANGLER RUBICON JL ON JULY, 2 2018. BUILD DATE IS 2/2018 FOR THE VEHICLE. I NOTICED THE EXCESSIVE NEED TO OVERCORRECT THE STEERING WHEEL WHEN I DROVE IT HOME FROM THE DEALERSHIP. I TEST DROVE IT EARLIER IN THE DAY ON A 4 LANE, SPLIT HIGHWAY AND IT WAS ALMOST ENTIRELY A STRAIGHT HIGHWAY DRIVE, SO I DIDN'T NOTICE IT MUCH ON THE VERY SHORT TEST DRIVE AS I DID DRIVING THE JEEP HOME LATER IN THE EVENING ON A MUCH MORE NARROW, TWO LANE COUNTRY ROAD. THE ISSUE IS EXACTLY LIKE MANY WHO HAVE DESCRIED THE ISSUE IN THE JL WRANGLER FORUMS ONLINE (OVER 570 POSTS AS OF THIS COMPLAINT FILING) WHO'VE DESCRIBED THE WHEEL BEING UNRESPONSIVE WITH LOTS OF LEFT/RIGHT MICRO CORRECTING TO STAY IN CENTER LANE. WHILE DRIVING STRAIGHT AND ON EVEN PAVEMENT I CAN MOVE THE STEERING WHEEL APPROXIMATELY 5-7 DEGREES AND THE WHEELS AND DIRECTION IS UNRESPONSIVE. THERE WAS A TIME OR TWO DRIVING HOME WHEN I WOULD COME OUT OF A SLIGHT DIP OR BUMP IN THE ROAD AND THE JEEP WOULD COME OUT OF THE DIP, START TRACKING TOWARDS AN ONCOMING CAR OR CENTER LANE, AND CORRECTING THE WHEEL BACK TO THE RIGHT AND AWAY FROM ONCOMING TRAFFIC REALLY TOOK A LOT OF EFFORT. TIRE PRESSURE IS TO SPEC AT 37PSI IN ALL FOUR TIRES. THIS VEHICLE HAS A DANGEROUS "BOBBLE" OR SWAY AND DRIVING AT FASTER POSTED SPEEDS, ESPECIALLY ON MORE NARROW ROADS IS QUITE DANGEROUS. THE AMOUNT OF FORCE TO CORRECT TO STAY IN CENTER LANE IS UNLIKE ANY VEHICLE IN MY ALMOST 30 YEARS OF DRIVING.
POWER TRAIN,ELECTRICAL SYSTEMJuly 10, 2018
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
STEERINGJuly 9, 2018
STEERING ON THE FREEWAY AT HIGHER SPEEDS (60 MPH+) HAS A DEAD ZONE AND THE JEEP WANDERS BACK AND FORTH, MAKING IT DIFFICULT TO KEEP IN A STRAIGHT LINE AND VERY DANGEROUS/FEELS AS IF I COULD LOSE CONTROL. SEVERAL COMPLAINTS FOR SAME ISSUE ON NHTSA FROM OTHER 2018 JL OWNERS. NEEDS TO BE ADDRESSED AND A SAFETY RECALL INITIATED TO CORRECT AS NO DEALERSHIPS ARE FIXING THE ISSUE. COULD CAUSE ACCIDENT AND FATALITY AND EXTREME LIABILITY FOR FCA.
STEERINGJuly 9, 2018
JEEP STEERING HAS A DEAD SPOT, WHICH ALLOW THE JEEP TO WANDER BACK AND FORTH IN A LANE. IF IT HAS ANY SIDE WIND THE JEEP BECOME VERY DIFFICULT TO CONTROL. SEEM LIKE TO MUCH PLAY IN THE STEERING BOX. THIS IS NOT A JEEP THING AS THE DEALER STATES, ITS A REAL PROBLEM THAT FCA SEEM TO NOT WANT TO ADDRESS.
STEERINGJuly 7, 2018
VEHICLE WANDERS. DEAD SPOT IN STEERING. SIGNIFICANT INPUT REQUIRED TO KEEP VEHICLE UNDER CONTROL AT HIGHWAY SPEEDS.
STEERINGJuly 6, 2018
THE STEERING AT SPEEDS OVER 50 MPH HAS 2-3" OF PLAY WITH THE STEERING WHEEL GOING STRAIGHT. SO I AM CONTINUALLY FIGHTING TO KEEP IT STRAIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED IT.
STEERINGJuly 6, 2018
STEERING HAS BIG DEADSPOT IN MIDDLE WHERE YOU TURN THE WHEEL AND IT DOESN'T ACTUALLY TURN THE TIRES/VEHICLE. IT'S MORE NOTICEABLE ABOVE 60MPH. IT CAUSES THE VEHICLE TO BE ALL OVER THE LANE AND CAN BE SCARY AT TIMES AS IT WILL SOMETIMES CAUSE ME TO GET TOO CLOSE TO OTHER VEHICLES IN NEXT LANE OVER. THIS IS NOT FOR A SINGLE DATE. IT HAPPENS ALL THE TIME.
STEERINGJuly 6, 2018
THE STEERING IS EXTREMELY LOOSE AND VAGUE ON CENTER. THERE IS NO MOVEMENT WITH THE WHEELS IN RELATION TO STEERING INPUT FOR 1.5 INCHES ON EITHER SIDE OF CENTER. THIS RESULTS IN CONSTANT CORRECTION AND OVER-CORRECTION CYCLES TO TRY TO MAINTAIN LANE POSITION. THE PROBLEM IS NOTICEABLE AT 45MPH, AND IS SIGNIFICANTLY WORSE AT HIGHWAY AND INTERSTATE SPEEDS (70MPH). BUMPY OR WINDY CONDITIONS MAKE THE CONTROL PROBLEMS WORSE. THE PROBLEM BECOMES MORE UNSAFE ON CURVY ROADS WITH HEAVY TRAFFIC WHERE I AM UNABLE TO MAINTAIN SPEED WITH OTHER VEHICLES AND IT'S VERY DIFFICULT TO REMAIN WITHIN LANE MARKINGS.
UNKNOWN OR OTHERJuly 6, 2018
WELDS ON 2018 JEEP WRANGLER JLU SPORT FRAME ARE BAD IN MANY WAYS. PROBLEMS INCLUDE: -INCOMPLETE WELD IF TRACK BAR WELD WHICH COULD CAUSE FAILURE AND LOSS OF STEERING CONTROL -POROUS WELDS - MANY OF THE WELDS ARE POROUS -LACK OF PENETRATION -OVERWELD AKA WELD DRIP -NEARLY 90% OF THE WELDS HAVE WELD SLAG THAT WAS NOT CLEANED OFF BEFORE PAINTING. RESULTING IN PARTS OF THE WELD NOT BEING PAINTED AND PRONE TO RUST AND EVENTUAL FAULURE -THERE IS ALSO A GREAT DEAL OF WELD SPRAY THAT SHOULD HAVE BEEN CLEANED OFF -THERE ARE ALSO WELDS THAT WERE NOT COMPLETED...FOR INSTANCE THERE IS ONE ON EACH SIDE IN THE REAR WHERE THEY ONLY WELDED HALF OF THE TUBING THAT SHOULD HAVE RECEIVED A COMPLETE WELD AROUND ITS CIRCUMFERENCE. WELDS WERE EXAMINED BY PRESTIGE JEEP AND A DISTRICT REP WHO SAID THEIR WERE FINE HOWEVER THIS WAS NOT A CERTIFIED WELDING INSPECTOR. CASE WAS BROUGHT TO THE ATTENTION OF JEEP CARES/JEEP WAVES WHO LOOKED OVER SOME 160 PHOTOS I SENT OF THE WELDS AT WHICH POINT THEY SAID THIS ISN'T A CONCERN. IRREGARDLESS OF THE SAFETY ISSUES...AT MINIMUM THERE SHOULD BE PAINT ON THE WELDS ON MY FRAME. THE SAFETY ISSUES THEMSELVES ARE FRIGHTENING AS ONE OTHER OWNER OF THE SAME VEHICLE HAS ALREADY HAD HIS TRACK BAR BRACKET BREAK OFF WHILE DRIVING DOWN THE FREEWAY. HE IS LUCKY TO BE ALIVE. I HAVE MANY PHOTOS THAT I AM HAPPY TO SEND IN HOWEVER, YOUR SITE ONLY ALLOWS 5. THIS JEEP IS 3 WEEKS OLD AT THE TIME OF THESE PHOTOS AND HAS SEEN RAIN 4 TIMES. AS YOU CAN SEE IN THE PICTURES THERE ARE HOLES AND POROSITY IN THESE WELDS. THE COPPER SPOTS ON THE WELDS ARE SLAG THAT SHOULD HAVE BEEN CLEANED OFF BEFORE PAINT AS PAINT WILL NOT ADHERE STRONGLY TO SLAG AND WHEN THE SLAG FALLS OFF IT WILL LEAVE THE WELDS UNCOVERED. JEEP IS REFUSING TO TAKE CARE OF THE ISSUE AND I AM NOW SEARCHING FOR A CERTIFIED WELDING INSPECTOR TO EXAMINE BEFORE BRING IT TO THE ASSOCIATED PRESS
UNKNOWN OR OTHERJuly 6, 2018
2018 JEEP WRANGLER JLU SPORT. THE AC/HEATER IS OUTPUTTING A STRANGE MOLDY SMELL THAT SMELLS LIKE ROTTING SHOES. THIS HAPPENS EVERY TIME THE VEHICLE IS STARTED AND STATIONARY AND AGAIN APPROXIMATELY EVERY 30 MINUTES OF DRIVING. THIS IS A BIG ISSUE FOR ME AS I AM ALLERGIC TO MOLDS. JEEP SEEMS TO BE BLOWING OFF THE ISSUE AND REFUSES TO DO MUCH ABOUT IT.
UNKNOWN OR OTHERJuly 6, 2018
2018 JEEP WRANGLER JLU SPORT. DURING DRIVING AT 75MPH, COLD AIR WAS FOUND COMING OUT OF GLOVE BOX SEAMS. OPENED GLOVEBOX AND COLD AIR IS POURING OUT. THIS IS WHEN THE HEATER IS ON. JEEP DOESN'T SEEM TO WANT TO DO ANYTHING ABOUT IT.
ELECTRICAL SYSTEMJuly 6, 2018
2018 JEEP WRANGLER JLU SPORT. THE RECENT 5 INCH RADIO FIRMWARE UPDATE HAS CAUSED THE RADIOS TOUCHSCREEN TO BECOME UNCOMFORTABLY HOT TO THE TOUCH. AFTER THE UPDATE THE RADIO REFUSES TO SHUT OFF. IT WILL ALSO UNEXPECTEDLY SHUT OFF AND THE BACKUP CAMERA WILL STOP FUNCTIONING TEMPORARILY. THERE ARE ALSO MANY OTHER NON SAFETY ISSUES THAT JEEP SEEMS TO WANT TO IGNORE WITH THIS RADIO LIKE THE LACK OF RECEPTION BOTH TERRESTRIAL AND SATALLITE, THE LACK OF DISPLAYABLE CHARACTERS, THE FREEZING OF THE RADIO TO BLUE SCREEN, AND THE LAG IN THE TOUCH SCREEN AND VOLUME. JEEP REFUSES TO DO ANYTHING TO RESOLVE THE ISSUE AND HAS SAID THAT THERE WILL NOT BE ANOTHER UPDATE UNTIL OCTOBER. SEEMS TO ME THAT WHEN YOU BUY A VEHICLE YOU SHOULDN'T HAVE TO WAIT SIX MONTHS FOR A WORKING RADIO.
STEERINGJuly 6, 2018
THE 2018 JEEP JL HAVE ELECTRONIC STEERING CONTROL AND PAST 60MPG, IT MAKES IT DIFFICULT TO STEER TO THE RIGHT. THE STEERING STICKS AND I HAVE TO MUSCLE IT TO GET IT TO STEER TO THE RIGHT WHICH HAS MADE ME ALMOST GET INTO SEVERAL ACCIDENTS.
STEERINGJuly 6, 2018
WHEN THIS DANGEROUS INCIDENT OCCURRED, I HAD MY DAUGHTER AND TWO GRANDCHILDREN IN THE VEHICLE WITH ME AND WE WERE TRAVELING ON A FOUR-LANE, DIVIDED HIGHWAY. I WAS PREPARING TO MOVE FROM THE INSIDE TO THE OUTSIDE LANE OF TRAVEL IN ANTICIPATION OF MAKING A RIGHT-HAND TURN. WHEN I BEGAN TO TURN THE STEERING WHEEL TO THE RIGHT, IT FELT LIKE THE STEERING WAS LOCKED AND IT WAS ONLY WITH A GOOD DEAL OF FORCE THAT I WAS ABLE TO COMPLETE MY LANE CHANGE. IT WAS VERY DIFFICULT TO APPLY ENOUGH FORCE TO TURN THE STEERING WHEEL WHILE SIMULTANEOUSLY NOT APPLYING TOO MUCH SO AS TO CAUSE MYSELF TO OVERSTEER AND POTENTIAL LEAVE THE ROADWAY. WHEN I GOT TO THE INTERSECTION WHERE I NEEDED TO MAKE MY RIGHT-HAND TURN, I AGAIN HAD TO APPLY A GOOD DEAL OF FORCE TO TURN THE STEERING WHEEL AND COMPLETE MY TURN. THIS CONDITION CONTINUED UNTIL I ARRIVED HOME SOME FIVE TO TEN MILES AWAY. I WOULD LIKE TO NOTE THAT IT WAS VERY HOT THAT AFTERNOON (APPROXIMATELY 95F). I HAVE READ THAT JEEP IS AWARE OF THIS ISSUE AND THAT THE PRIME SUSPECT IN THE CAUSE OF THIS SAFETY ISSUE IS THE NEW ALUMINUM STEERING GEAR BOX THEY INTRODUCED ON THIS MODEL. THE FACT THAT ALUMINUM HAS A GREATER THERMAL EXPANSION RATE THAN THE PREVIOUSLY USED STEEL STEERING GEARBOXES CERTAINLY WARRANTS THIS SUSPICION. I HAVE ALSO READ THAT THE MANUFACTURER HAS HAD SEVERAL "CONFIRMED REPAIRS" OF THIS "STEERING LOCKUP" ISSUE BY REPLACING THE STEERING GEARBOX WITH A RUMORED NEW, MODIFIED ONE. WITH THESE CONSIDERATIONS IN MIND, I BELIEVE THE HIGH TEMPERATURES OF THAT DAY CONTRIBUTED TO THE EXPANSION OF MY JEEP'S ALUMINUM GEARBOX CAUSING IT TO BIND UP AND LOCK THE STEERING. A FURTHER INDICATION THAT THIS MIGHT BE THE CASE IS THE FACT THAT HOURS LATER AFTER BOTH THE VEHICLE AND THE AMBIENT TEMPERATE HAD COOLED, THE STEERING RETURNED TO NORMAL.
STEERINGJuly 6, 2018
STEERING GEAR BOX LOCKS UP OCCASIONALLY WHILE TRYING TO TURN, INHIBITING A TURN FROM BEING MADE WHILE MOVING. SEEMS TO ONLY HAPPEN WHEN IT IS HOT.
STEERINGJuly 6, 2018
THE JEEP WANDERS AND DRIFTS AT HIGHWAY SPEEDS...STEERING IS BAD!!! I GET THE WANDERING AND THE DEAD SPOT AND FLOATING FEEL WHEN ON LONG STRAIGHT AWAYS DOING 50+ MPH. IT'S A CAUSE AND EFFECT BECAUSE OF THE UNRESPONSIVENESS OF THE STEERING, SO YOU OVERCORRECT CAUSING YOU TO GO SIDE TO SIDE IN THE LANE. THUS MAKING IT ALMOST IMPOSSIBLE TO KEEP IT GOING STRAIGHT AND REQUIRING YOU TO DRIVE WITH TWO HANDS ON THE WHEEL. MY TIRES WERE AT 44 PSI. AIRED THEM DOWN TO 38 PSI. DID NOT HELP BECAUSE THE STEERING AT HIGHER SPEEDS IS JUST SLOPPY AND UNRESPONSIVE WITH A GOOD 1 INCH PLUS OF PLAY IN THE WHEEL. I ALSO TRIED THE ROUGH COUNTRY STEERING STABILIZER. IT DID NOTHING TO HELP THE WANDERING. IT WAS ACTUALLY WORSE THEN STOCK. IN FACT I GOT A LOT MORE BOUNCE ON THE TIRES WHEN I HIT A BUMP OR HOLE IN THE ROAD, SO I PUT THE STOCK STEERING STABILIZER BACK ON. IT SEEMS THAT IT TAKES THE COMPUTER A FEW SECONDS TOO LONG TO RECEIVE THE INPUT FROM THE STEERING WHEEL. I'M NO ENGINEER OR MECHANIC AND I'M NOT TOO SMART (LOL) BUT I CAN TELL YOU THERE IS AN ISSUE WITH THE SOFTWARE AND STEERING BOX (GEAR). LIKE I SAID, I HAVE HAD NUMEROUS JEEPS AND TRUCKS AND I HAVE BEEN A POLICE OFFICER FOR OVER 20 YEARS, SO HAVE A TON OF DRIVING EXPERIENCE AND I HAVE NEVER HAD ANY VEHICLE WITH THIS STEERING ISSUE. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY AT HIGHER SPEEDS ON MAJOR HIGHWAYS, WHERE YOU FEEL IT AND DEAL WITH IT MOST. JEEP AND FCA NEED TO GET THERE [XXX] IN GEAR AND FIX THIS ISSUE ASAP BEFORE THERE IS A FATALITY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STEERINGJuly 5, 2018
THERE IS AN ISSUE WITH THE STEERING CONTROL SYSTEM ON 2018 JEEP WRANGLER FROM THE FACTORY. THE ISSUE REQUIRES CONSTANT STEERING EFFORT TO KEEP THE VEHICLE IN LANE AT HIGHWAY SPEEDS. THE VEHICLE WANDERS AROUND ALL OVER THE LANE ABOVE 65 MILES PER HOUR. THERE SHOULD BE A RECALL FOR THIS VEHICLE, BECAUSE IT IS UNSAFE TO DRIVE ON THE HIGHWAY. THE FOLLOWING VIDEO ILLUSTRATES THE PROBLEM: HTTPS://DRIVE.GOOGLE.COM/FILE/D/1V75CD60U9MY1QUWAD3XSCWY-PRPUCLTX/VIEW LINK TO OTHER OWNERS, WHO HAVE ENCOUNTERED THE SAME ISSUE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-FEELS-LIKE-IT-HAS-PLAY-AND-DRIFTS.3691/
STEERINGJuly 5, 2018
HELLO , I HAVE ABOUT 1,700 MILES ON MY JLUR AND THE STEERING ISSUE IS SO FRUSTRATING.THIS PAST WEEK I TOOK A ROAD TRIP AND FOUND MYSELF MAKING CORRECTIONS CONSTANTLY. ... ON GOING SINCE PURCHASE. THE ISSUE SEEMS TO BE A DEAD SPOT/PLAY AT CENTER WHERE IT TAKES CONSTANT BACK AND FORTH..NOT AS BAD UNDER 50 MPH..ON A SIDE STREET..GETS WORSE ABOVE 50 MPH ON A FREEWAY. STEERING HAS NEVER BEEN RIGHT. MY WIFE WILL NOT DRIVE IT. I TOOK TO MY DEALERSHIP AND THEY WERE NO HELP THEY JUST INDICATED THAT'S HOW THEY DRIVE.....NOT TRUE. I WOULD LIKE TO TAKE IT TO ANOTHER LOCAL DEALERSHIP TO HAVE IT RESOLVED.I AM HOPING THIS IS POSSIBLY A STEERING BOX ISSUE- REPLACEMENT OR ADJUSTMENT .THERE ARE REPORTS OF THIS RESOLVING THE ISSUE. I REALLY NEED YOUR HELP ON THIS ISSUE. WE LOVE EVERYTHING ELSE ON THE JEEP. JUST WANT IT TO STEER CORRECTLY. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE TO EXPEDITE THIS ISSUE, NOTE: IT HAS HAD AN ALIGNMENT AND TIRE PRESSURE IS CORRECT AS WELL.
STEERINGJuly 3, 2018
THE STEERING GETS STUCK AT VARIOUS TIMES WHEN TURNING TO THE LEFT. MY FAMILY WAS EXITING A HIGHWAY ON OUR RIGHT, TAKING THE OFF RAMP TO ANOTHER HIGHWAY ON OUR LEFT. THE VEHICLE DID NOT WANT TO TURN TO THE LEFT IN THE CURVE OF THE OFF RAMP. IT TOOK SIGNIFICANT FORCE TO KEEP IT FROM HITTING THE SIDE OF THE ON RAMP (WHICH WAS ON AN ELEVATED HIGHWAY) THEN OVER CORRECTED FROM THIS SIGNIFICANT FORCE AND PUT US INTO THE NEXT LANE BARELY MISSING OTHER CARS. ON ANOTHER OCCASION WE WERE NOT ABLE TO TURN TO THE LEFT WHEN MERGING LANES ALMOST CAUSING ANOTHER ACCIDENT.
STEERINGJuly 2, 2018
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT CORRECTIONS FOR STRAIGHT HIGHWAY DRIVING, AND THE VEHICLE WANDERS ALL OVER THE LANE. CONSTANT ATTENTION IS NEEDED TO GO STRAIT. IF LOOKING AWAY FOR A SECOND, I HAVE FOUND MYSELF DRIFTING INTO AN ENTIRELY DIFFERENT LANE.
STEERINGJuly 1, 2018
AT HIGHWAY SPEEDS OF 50 OR MORE THE STEERING HAS 3"S OF PLAY IN IT TURNING THE STEERING WHEEL WITHOUT MAKING THE VEHICLE ACTUALLY MOVE IN THAT DIRECTION. THIS MAKES IT HARD TO STAY IN MY LANE AND IT IS TIRING MAKING CORRECTIONS EVERY SECOND. MY JEEP DEALER LOOKED AT IT AND SAID EVERYTHING IS TIGHT AND GAVE IT BACK TO ME AS COULD NOT FIND ANYTHING WRONG. REALLY?
STEERINGJuly 1, 2018
STEERING WHEEL REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE IN A STRAIGHT LINE EVEN ON A FLAT ROAD
STEERINGJuly 1, 2018
STEERING HAS A SUBSTANTIAL DEAD-ZONE IN THE MIDDLE WHERE TURNING THE WHEEL DOES NOTHING. ON TOP OF THAT, AT HIGHWAY SPEEDS ITS DIFFICULT TO KEEP THE VEHICLE IN A STRAIGHT LINE, YOU CONSTANTLY HAVE TO CORRECT TO KEEP IT DRIVING STRAIGHT. DRIVING THE VEHICLE ON HIGHWAY SPEEDS SEEM DOWNRIGHT DANGEROUS.
STEERINGJune 30, 2018
THERE IS TOO MUCH PLAY IN THE STEERING WHEEL (NEED TO MOVE STEERING WHEEL TOO FAR BEFORE VEHICLE REACTS). ALSO, THE VEHICLE TENDS TO "WANDER" AND DOES NOT TRACK IN A STRAIGHT LINE (ESPECIALLY AT HIGHWAY SPEEDS). I HAVE TO MAKE CONSTANT STEERING CORRECTIONS TO STAY IN MY LANE. THE PROBLEM IS ESPECIALLY NOTICEABLE WHEN TRAVELING ALONG CURVES AS THE VEHICLE STARTS TO SWAY ERRATICALLY BACK AND FORTH WITH THESE ADJUSTMENTS. DRIVING THE VEHICLE TAKES TOO MUCH WORK AND SEEMS UNSAFE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE FOR THIS ISSUE. THE FIRST TIME, I WAS TOLD THAT NOTHING WAS FOUND AND THAT OTHER SIMILAR MODELS DROVE THE SAME. THE SECOND TIME, SOME ADJUSTMENTS WERE MADE, BUT IT WAS STILL FOUND TO BE "IN SPEC." THIS IS MY 5TH JEEP WRANGLER - NONE OF THE OTHERS FELT THIS UNSAFE TO DRIVE. I SUSPECT THERE MAY BE A PROBLEM WITH THE 2018 JL REDESIGN.
FUEL/PROPULSION SYSTEMJune 30, 2018
CAR LEAKING FUEL THE CAR TURNED OF WHILE APPROACHING A STOP LIGHT (~15MPH). I PUT IT PARK AND STARTED IT AGAIN, NO PROBLEM. AS I APPROACHED THE NEXT STOP LIGHT, IT TURNED OFF AGAIN. THIS TIME IT TOOK CRANKED FOR ABOUT 4 SECONDS BEFORE STARTING. I HEADED TOWARDS THE NEAREST PARKING LOT AND THE CAR STARTED HESITATING. WHEN I PULLED IN I FOUND THAT IT WAS LEAKING GAS FROM WHAT APPEARED TO BE ABOVE THE GAS TANK. IT PUDDLED UP BEHIND THE PASSENGER REAR OF THE VEHICLE. GOT IT TOWED TO THE DEALER FROM THERE. - NO GAS LEAKED WHERE IT WAS PREVIOUSLY PARKED FOR OVER 6 HOURS. - PROBLEMS STARTED ONLY A COUPLE MINUTES AFTER STARTING IT - CAR HAD A FULL TANK OF GAS, FILLED IT THAT MORNING. - AS THE TOW DRIVER GOT IT LIFTED, A LOT MORE GAS STARTED LEAKING OUT. (WHILE ONLY THE FRONT END WAS ON THE FLAT BED). - ABOUT A HALF A GALLON OF GAS LEAKED OUT (THAT I KNOW OF) *BF UPDATE 11/2/18*JB
STEERINGJune 29, 2018
I HAD JUST PURCHASED THE VEHICLE AND WAS DRIVING IT HOME ON THE FREEWAY, WHEN I NOTICED THE VEHICLE WANDERING ALL OVER THE ROAD. THERE WAS AT LEAST ONE INCH OF FREE PLAY/DEAD SPACE IN THE MIDDLE OF THE STEERING TRAVEL WHERE STEERING INPUT DID NOT RESULT IN CORRESPONDING TURNING EFFECT. THIS CAUSED CONTINUAL CORRECTION AND OVER-CORRECTION. IT WAS A FRIGHTENING EXPERIENCE TO SAY THE LEAST. IT WAS ESPECIALLY BAD IN WINDY CONDITIONS OR WHEN PASSING LARGE TRUCKS.
STEERINGJune 28, 2018
I HAVE POSTED IN ANOTHER THREAD ABOUT THE STEERING ISSUE, BUT I WANTED TO UPDATE YOU ALL AS WELL. I PICKED UP MY NEW JLU RUBICON OVER A MONTH AGO AND AFTER LIMITED DRIVING (200 MILES), IT SITS IN THE DRIVEWAY. THE DEALER TIGHTENED UP THE STEERING BOX, BUT THAT WAS NOT THE FIX. IT IS SIMPLY DANGEROUS TO DRIVE AT SPEED ON THE HIGHWAY. WHAT EXACTLY HAPPENS IS WHEN YOU TRY TO MAKE A SMALL STEERING INPUT, NOTHING HAPPENS. SO YOU ADD A LITTLE MORE INPUT AND IT OVER CORRECTS LEADING YOU TO TRY TO CORRECT IN THE OTHER DIRECTION WHICH MAKES IT OVERCORRECT IN THE OTHER DIRECTION. NOW YOU HAVE TO FIGHT IT TO KEEP IT IN ITS LANE, ITS LIKE DRIVING ON A SNOW COVERED ROAD. SO YESTERDAY I ASKED THE SERVICE MANAGER TO CALL HIS JEEP REP AND THIS IS HIS REPLY: "YES IT IS STEERING GEAR, STEERING CHUCK. THERE IS NO SENSE REPLACING WITH THE SAME ONE THEY HAVE THAT THEY ARE USING ON THE ASSEMBLY LINE. THEY NEED TO HAVE A UPDATED ONE FIRST, OR WE ARE NOT ACCOMPLISHING ANYTHING AT ALL. I AM ON IT WITH THE T/A FOR CHRYSLER.......WAITING ON HIS RESPONSE. CHRYSLER IS VERY AWARE OF THE CONCERN NOW." SO JEEP IS AWARE AND SWAPPING OUT THE STEERING BOX SEEMS LIKE IT'S NOT THE FIX. I'M NOT REAL HAPPY THAT THEY ARE NOT PUBLICIZING THIS TO NEW JLU OWNER. I DON'T KNOW WHAT A STEERING CHUCK IS, BUT EVIDENTLY IT NEEDS TO BE UPDATED. THIS IS AN ONGOING PROBLEM WHICH STARTED RIGHT WHEN I TOOK DELIVERY AND CONTINUES TO TODAY. I HAVE SINCE DROPPED THE JEEP OF AT THE DEALER AND WILL NOT PICK IT BACK UP UNTIL THE PROBLEM IS SOLVED.
STEERINGJune 27, 2018
JEEP STEERING IS VERY VAGUE, CONSTANTLY DRIFTING LEFT THEN RIGHT. NEED TO KEEP CORRECTING THE SEERING WHEEL.
STEERINGJune 27, 2018
NEW JL SAHARA HAS SERIOUS PLAY IN THE STEERING WHEEL MAKING IT A CONSTANT BATTLE TO GET THE CAR TO TRACK STRAIGHT. YOU HAVE TO CONSTANTLY MAKE ADJUSTMENTS TO KEEP THE VEHICLE IN YOUR LANE. I WAS PULLED OVER FOR 'ERRATIC DRIVING' ON A 45MPH CITY ROAD ON THE FIRST DAY OF OWNERSHIP. I HAVE NOT BEEN PULLED OVER IN 10 YEARS PRIOR TO THIS. THERE IS A FULL 1" OF LOOSE PLAY IN THE WHEEL WHEN DRIVING AT ANY SPEED. THE TRACK WILL NOT ADJUST IN THAT 1" RANGE SO YOU GET A 'SHAKEY' EFFECT TRYING TO STEER ACCURATELY. THIS IS MY 3RD WRANGLER MODEL AND SOMETHING IS OBVIOUSLY WRONG. IT IS NOT A "JEEP THING" AS MY TJ AND JK MODELS DID NOT HAVE THIS TYPE OF PLAY IN THE STEERING. FCA IS AWARE OF THIS ISSUE AND NEED TO STOP SALES AND ISSUE AN IMMEDIATE RECALL BEFORE SOMEONE DIES.
STEERINGJune 27, 2018
VEHICLE HAS AN UNUSUALLY LARGE "DEAD" SPOT WHEN THE STEERING WHEEL IS ON CENTER. VEHICLE REQUIRES CONSTANT SMALL CORRECTIONS TO REMAIN IN THE CENTER OF A LANE WHEN DRIVING AT HIGHWAY SPEEDS, AND ROAD IRREGULARITIES OR WIND GUSTS CAN CAUSE ABRUPT (BUT SMALL) CHANGES IN DIRECTION REQUIRING A QUICK RESPONSE FROM THE DRIVER TO MAINTAIN THE DESIRED DIRECTION. OFF-CENTER THE STEERING CONTROL APPEARS FINE, PARTICULARLY AT LOWER SPEEDS.
STEERINGJune 26, 2018
I TOOK DELIVERY OF THIS NEW VEHICLE IN EARLY JUNE 2018. SINCE FIRST DRIVING IT, I AM EXPERIENCING WAY TOO MUCH "STEERING PLAY" AT THE CENTER POSITION OF THE STEERING WHEEL AT SPEEDS ABOVE 40-50 MPH, ESPECIALLY WHEN DRIVING ON PERFECTLY STRAIGHT AND SMOOTH HIGHWAYS. AT TIMES IT IS QUITE DIFFICULT TO KEEP THE VEHICLE ON A RELIABLE STRAIGHT PATH; TOO MUCH FREQUENT STEERING INPUT IS REQUIRED TO STAY COMFORTABLY CENTERED IN MY LANE. I'VE HAD SEVERAL "WHITE KNUCKLE" DRIVING EVENTS IN PERFECT DRIVING CONDITIONS (SUNNY, DRY, GOOD ROAD, NO EXCESSIVE SPEED) -- ALL DUE TO THE VAGUE STEERING AND CONSTANT NEED TO CORRECT AND RE-CORRECT A STRAIGHT-LINE STEERING PATH WHEN DRIVING ABOVE APPROXIMATELY 40-50 MPH. I HAVE HAD A JEEP DEALER INSPECT THE VEHICLE. THE DEALER ADJUSTED THE WHEEL ALIGNMENT, BUT OTHERWISE PRONOUNCED IT OK. THE WHEEL ALIGNMENT DID NOTHING TO CORRECT THE PROBLEM. I HAVE HAD THIS "WANDERING STEERING" PROBLEM ON MULTIPLE OCCASIONS WHILE DRIVING THIS VEHICLE. I AM INDICATING TODAY'S DATE IN THE "WHEN DID THIS HAPPEN" SECTION OF YOUR FORM.
STEERINGJune 20, 2018
AT RANDOM TIMES WHEN DRIVING VEHICLE IT FEELS AS IF MY JEEP IS FLOATING OVER THE ROAD AND IN AND OUT OF MY LANE. I NOTICE IT MORE AS HIGHER SPEEDS. WHEN I TRY TO COMPENSATE IT FEELS LIKE THE STEERING IS ALL OVER THE PLACE AND YOU HAVE TO OVER CORRECT TO GET IT TO RESPOND. IT CAN BE VERY SCARY. TOOK IT TO DEALER AND HAD IT CHECKED OUT. THEY HAD OVER INFLATED THE TIRES. THEY CORRECTED TIRE PRESSURE BUT IT STILL HAPPENS AT RANDOM TIMES. THEY SAID IT CHECKS OUT FINE. I FEEL LIKE IT AN ACCIDENT WAITING TO HAPPEN. OTHER JEEP OWNERS HAVE DRIVEN MY VEHICLE AND THEY AGREE THAT IT IS NOT NORMAL. I KNOW IT HAS ELECTRONIC STEERING. IT FEELS LIKE A LOSS OF STEERING CONTROL AT TIMES.
STEERING,ELECTRONIC STABILITY CONTROL (ESC)June 14, 2018
STEERING WANDERS RIGHT AND LEFT AND IS VERY LOOSE AND LACKS CONTROL TO BRING IT BACK WHILE IN MOTION. PARTICULARLY BAD WHEN TURNING
UNKNOWN OR OTHERJune 12, 2018
MY REAR GLASS IMPLODED WHILE THE JEEP WAS PARKED IN MY DRIVEWAY. I WAS 30 FEET AWAY HEARD A POP, TURNED AROUND AND SAW THE GLASS ALL OVER THE DRIVEWAY. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE GLASS. THE TEMPERATURE WAS IN 75 DEGREES. IT APPEARS TO BE A MANUFACTURING DEFECT.
STEERINGJune 12, 2018
STEERING IS LOOSE AND HARD TO CONTROL ON HIGHWAY. STEERING WHEEL LOCKED UP/FROZE WHILE TAKING A LEFT TURN ON HIGHWAY PREVENTING OPERATOR TO CORRECT VEHICLES DIRECTION. VEHICLE MOVED INTO OUTER LANES WHERE A COLLISION COULD HAVE OCCURRED. STEERING HAD BEAME STIFF AND USING A LARGE AMOUNT OF FORCE WOULD NOT CORRECT STEERING WHEEL. SOON AFTER, STEERING WHEEL TIGHTENED AGAIN AT LOW SPEEDS WHEN MAKING A SLOW LEFT TURN ONTO HIGHWAY CENTER LANE.
STEERINGJune 11, 2018
MY NEW JEEP WRANGLER HAS AN EXCESSIVE ABOUT OF 'PLAY' IN THE STEERING. I'M CONSTANTLY TRYING TO CORRECT IT JUST TO KEEP IT GOING THE DIRECTION INTENDED. IT'S VERY DIFFICULT TO DRIVE ANY DISTANCE. I'M WORN OUT WHEN I ARRIVE AT MY DESTINATION DUE TO STEERING ISSUE. I'M ALSO AFRAID THIS IS A SAFETY ISSUE. PLEASE HELP!
STEERINGJune 8, 2018
BRAND NEW JEEP WRANGLER UNLIMITED SPORT JL EXHIBITS POOR HANDLING/STEERING ON HIGHWAYS. VEHICLE "WONDERS" ALL OVER THE LANE. IT REQUIRES CONSTANT STEERING WHEEL INPUT TO MAINTAIN A STRAIGHT LINE. I TEST DROVE 3 SEPARATE MODELS AND ALL OF THEM EXHIBITED THIS BEHAVIOR. I REPORTED MINE TO JEEP AND WAS TOLD "THERE ARE NO ISSUES OR FIXES REPORTED AT THIS TIME." I'VE OWNED SEVERAL JEEPS IN THE PAST, NONE OF WHICH WONDERED ALL OVER THE ROAD LIKE THIS. I BELIEVE THERE IS AN ISSUE WITH THESE NEW JL MODELS THAT NEEDS INVESTIGATION.
STEERINGJune 5, 2018
HAVING ISSUES WITH STEERING COMPLETELY LOCKING UP WHEN DRIVING. NOTICE THE EFFECT WHEN DRIVING FAST AND SLOW. ALSO, YOU CAN HEAR A CLICK FROM THE STEERING COLUMN WHEN TURNING PAST THE CENTER ALIGNMENT.
VISIBILITY/WIPERJune 3, 2018
BACKUP CAMERA FAILS TO WORK 100% OF THE TIME. BLUE SCREEN ONLY
STEERINGJune 1, 2018
STEERING NEARLY LOCKS UP WHILE DRIVING IN HOT WEATHER. DRIVING ON WINDY ROADS THE WHEEL FIGHTS ME WHILE TURNING ONLY TO LET GO CAUSING ME TO SWERVE. IT'S THE WORST ON HOT DAYS WITH THE TRUCK FULLY WARMED UP (MID 80'S, AC ON). THE STEERING ISSUE HAPPENS IN BOTH DIRECTIONS BUT FEELS LIKE STRONGER RESISTANCE GOING LEFT. ALSO HAD A SCARE WHEN THE WHEEL GOT STUCK GOING BACK TO CENTER AFTER MAKING A RIGHT TURN. THIS ALMOST FORCED ME INTO THE WOODS WITH MY DAUGHTER IN THE TRUCK. CHANGING LANES AND GENTLE CURVES ON THE HIGHWAY ARE ALSO SCARY. I'VE HAD THE TRUCK FOR LESS THAN 2 WEEKS AND I'M GETTING INCREASINGLY MORE NERVOUS TO DRIVE IT. SUMMERS COMING, MEANING LOTS OF HOT DAYS AND THAT'S WHEN IT'S BAD. HAS HAPPENED SEVERAL TIMES ALREADY.
STRUCTUREMay 30, 2018
WHILE DRIVING IN HIGH WINDS, HOOD FLUTTERS.....RISES UP ABOUT 1/2-1 INCH DUE TO STRETCHING OF HOOD CLAMPS. WHILE IT HASN'T BROKE, I HAVE READ OF IT BREAKING ON JEEP FORUMS. I WOULD THINK OVER TIME WITH SOLAR EXPOSURE, TEMPERATURE CHANGES AND REPEATED STRESS, THE POSSIBILITY OF FAILURE WOULD BE GREAT. I WAS IN NEW MEXICO IN HIGH WIND CONDITIONS AND TWO LANE HIGHWAYS WITH TRUCKS COMING BY AT HIGH SPEEDS SO ADMITTEDLY THE WORST CONDITIONS, BUT IT DOES NOT SEEM LIKE A SAFE SYSTEM. THE SINGLE METAL CENTRAL LATCH DOES NOT SEEM LIKELY TO HOLD IF THE SIDE PLASTIC/RUBBER CLAMPS FAIL. AT HIGHWAY SPEEDS, THIS COULD BE CATASTROPHIC. REGARDLESS, IT IS DISTRACTING TO THE DRIVER.
VEHICLE SPEED CONTROLMay 28, 2018
CRUISE CONTROL "ON" AT APPX. 55 MPH - HAD TO BRAKE DUE TO TRAFFIC - BUT, CRUISE CONTROL REMAINED "ON" - ONLY HEAVY BRAKING EVENTUALLY STOPPED VEHICLE - CRUISE CONTROL WAS "FIGHTING" THE BRAKES - BRAKES "WON" THAT BATTLE. TOOK IT TO DEALER WHO COULD NOT FIND ANYTHING WRONG. *TR
STEERINGMay 24, 2018
POWER STEERING APPEARS TO BE MOMENTARILY LOCKING UP OR FAILING WHILE THE VEHICLE IS IN MOTION AT SPEEDS OVER 30 MPH. HAVE EXPERIENCED THE ISSUE NUMEROUS TIMES WHILE DRIVING ON ROADS WHICH CURVE TO THE LEFT. THE STEERING WHEEL SUDDENLY BECOMES VERY STIFF AND NEARLY IMPOSSIBLE TO TURN TO THE LEFT. THEN, ALL OF A SUDDEN, IT RELEASES CAUSING THE VEHICLE TO SWERVE TO THE LEFT. THIS HAS HAPPENED ON CITY STREETS GOING 30-50 MPH AND ON HIGHWAYS GOING 60-75 MPH. SAID OCCURRENCES HAPPENED SEVERAL TIMES IN THE LAST MONTH, THE LAST ONE BEING YESTERDAY ON 5/23/18.
ELECTRICAL SYSTEMMay 23, 2018
BACKUP CAMERA NOT DETECTED. STARTED AS INTERMITTENT PROBLEM, BUT IS NOW FULLY NON-FUNCTIONING. DISPLAY SAYS "UNABLE TO CONNECT TO BACKUP CAMERA". SEEKING DEALER HELP.
STEERINGMay 17, 2018
AFTER HAVING THE VEHICLE ONLY 300 MILES I EXPERIENCED MY STEERING LOCKING UP WHILE GOING 70 ON A SLIGHT TURN. I TOOK MY FOOT OFF THE GAS PEDAL AND APPLIED THE BRAKE AND THEN THE STEERING WENT BACK TO NORMAL. I'VE EXPERIENCE THIS ONE OTHER TIME AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME BUT HAVE A HARD TIME RECREATING THE CONDITIONS WHERE IT HAPPENS. *TT UPDATED 9/21/18*JB
ELECTRICAL SYSTEM,ENGINEMay 16, 2018
UNINTENDED ACCELERATION: BOUGHT A 2018 JEEP WRANGLER RUBICON ON 14 MAY 2018. ON 15 MAY 2018, I BROUGHT IT TO THE CAR WASH. AFTER PULLING OUT OF THE CAR WASH ONTO TO ADJACENT ROAD, VEHICLE ACCELERATED WITHOUT ANY INTERACTION FROM MYSELF. I PRESSED THE BRAKES AND THE VEHICLE CONTINUED TO REV THE ENGINE AS I RELEASED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. I CONTINUED TO TAP AND THEM SLAM THE BRAKES TO BRING THE VEHICLE TO A HALT. ON THE VEHICLE SCREEN, IT INDICATED SOMETHING ALONG THE LINES OF "ELECTRONIC THROTTLE REQUIRES SERVICE" AND HAD THE ICON FOR THE "STOP-START" FEATURE AS DISABLED WITH AN EXCLAMATION POINT. AFTER GETTING THE VEHICLE UNDER CONTROL AND OUT OF TRAFFIC, I WAS ABLE TO CYCLE THE ENGINE BY POWERING OFF. THE PROBLEM DID REPLICATE. BUT I BROUGHT IT DIRECTLY TO THE DEALERSHIP, WHERE THEY DIAGNOSED FAULTS (BUT UNAWARE OF THOSE FAULTS.) I RECEIVED POOR SERVICE FROM GATOR CHRYSLER JEEP WHO SAID THEY'D LOOK AT IT BUT IT WAS MOST LIKELY A CRUISE CONTROL ISSUE (NOT TRUE AS THE VEHICLE STARTED UNDER 20 MPH AND TAPPING THE BRAKES DID NOT STOP THE ACCELERATION.) VEHICLE IS CURRENTLY BEING EXAMINED AT BONIFACE-HIERS JEEP.
STEERINGMay 16, 2018
THE CAR'S STEERING LOCKS UP AND BECOMES DIFFICULT STEER UNTIL THE DRIVER PULLS HARD TO A DIRECTION, THE STEERING ALMOST FEELS LIKE IT'S LOCKED AND THE HARD PULL BREAKS IT LOOSE. ON A FEW OCCASIONS IT FORCES THE CAR TO JOLT AS IF YOU ARE TRYING TO OVERCORRECT. THIS HAPPENS AT FREEWAY SPEEDS. HERE IS A LINK OF ANOTHER DRIVER EXPERIENCING THE SAME PROBLEM. HTTPS://YOUTU.BE/BTOLEZ3UJGI I AM TAKING MY CAR BACK TO THE DEALERSHIP TO HAVE IT LOOKED AT. *TT UPDATED 8/16/18*JB UPDATED 9/20/18*JB
STEERINGMay 16, 2018
MY NEW 2018 JL MODEL JEEP WRANGLER UNLIMITED SPORT WITH LESS THAN 3,000 MILES HAS HAD THE STEERING WHEEL LOCK UP 4 TIMES NOW WHILE DRIVING AND THE WHEEL WILL NOT TURN. INCREDIBLY DANGEROUS AND SOMEONE IS GOING TO GET INTO A VERY BAD ACCIDENT. I HAVE READ ON THE JEEP FORUMS AND THIS IS HAPPENING TO OTHERS WITH THE NEW 2018 JL MODELS THIS HAS HAPPENED ALL 4 TIMES WITH VEHICLE IN MOTION AND AT DIFFERENT SPEEDS!!! 20 MPH THE LOWEST AND AT 70 MPH NOT GOOD IF YOU CAN'T TURN WHEEL IT'S ONLY A MATTER OF TIME!!!
POWER TRAINMay 15, 2018
VEHICLE WAS PARKED AND WOULD NOT ENGAGE INTO A GEAR. I TURNED OFF AND RESTARTED AND WAS ABLE TO GET INTRO GEAR, AND ENGINE LIGHT WAS ON, IT WOULD NOT GET OUT OF 6TH GEAR, BROUGHT TO DEALER AND THEY SAID TRANSMISSION NEEDED A RE FLASH, AND IT WAS GOOD, NEXT DAY IT WOULD NOT GO INTO GEAR, I SHIFTED TRANSFER CASE FROM 2H TO 4H BACK TO 2H AND ENGINE LIGHT WAS ON, I WAS ABLE TO DRIVE TO DEALERSHIP. I WAS TOLD THAT THEY ARE PUTTING IN A NEW TRANSMISSION AND AM WAITING FOR COMPLETION. I DO NOT FEEL SAFE WITH THIS VEHICLE AND AM LOOKING FOR A BUY BACK FROM MANUFACTURE, VEHICLE ONLY HAS 1,500 MILES ON IT. *TT UPDATED 9/20/18*JB
STEERINGMay 15, 2018
AFTER TURNING THE STEERING WHEEL STRAIGHT AFTER A LEFT TURN, JUST BEFORE IT HITS THE 12 O'CLOCK POSITION, THE POWER STEERING LOCKS UP OR RESISTS. DOES NOT HAPPEN ALL THE TIME, MOSTLY WHEN THE ENGINE IS AT FULL OPERATING TEMPERATURE. SOMETIMES THE RESISTANCE IS STRONG WHERE IT CAN CAUSE YOU TO FIGHT IT AND OVER CORRECT. I CAN HERE A CLUNKING SOUND THROUGH THE STEERING WHEEL THAT ORIGINATES AT POWER STEERING MOTOR. THIS CLUNKING DOES NOT HAPPEN WHEN THE ENGINE IS COLD, ONLY WHEN THE ENGINE IS HOT AND WHEN I'M EXPERIENCING THIS PROBLEM. *TT UPDATED 9/20/18*JB
STEERINGMay 14, 2018
STEERING/WHEELS FREEZING WHEN TURNING (MOSTLY RIGHT), MULTIPLE DATES WITH LATEST DATE LISTED BELOW *TT VIN NOT VALID UPDATED 9/20/18*JB
STEERINGMay 10, 2018
NEW VEHICLE WITH 300 MILES ON ODOMETER EXHIBITED VAGUE STEERING AND WONDERED BACK AND FORTH ALL OVER THE ROAD. REQUIRES CONSTANT STEERING WHEEL INPUT TO DRIVE IN A STRAIGHT PATH DOWN THE HIGHWAY. TIRE PRESSURES ARE ALL SET TO SPECIFICATIONS. TEST DROVE TWO ADDITIONAL IDENTICAL MODELS AND HAD THE SAME EXPERIENCE. FOUND MANY REPORTS FROM OWNERS ONLINE OF THE SAME PROBLEM. THE STEERING/HANDLING IS VERY DISCONCERTING ON THE NEW WRANGLER JL MODELS. AFTER ONE MONTH WITH THE VEHICLE, DRIVABILITY HASN'T IMPROVED. HAVE NOTIFIED JEEP DIRECTLY VIA THEIR WEBSITE AND SOCIAL MEDIA REPRESENTATIVES. WILL BE DISCUSSING ISSUE WITH MY DEALERSHIP IN THE NEAR FUTURE.
STRUCTUREMay 10, 2018
FRAME HAS WELDS THAT ARE SUBSTANDARD ON THE PASSENGER SIDE. ESPECIALLY AROUND THE CONTROL ARM BRACKET. LARGE AREAS OF POROSITY, AND SLAG ALL OVER THE FRAME. TOOK TO DEALERSHIP, AND SERVICE ADVISOR IMMEDIATELY IDENTIFIED WHICH WELDS WERE NOT UP TO SPECS. AFTER 4 DAYS, DEALERSHIP TURNED BACK VEHICLE, SITING I WOULD NEED TO GO TO ANOTHER DEALERSHIP SINCE THEY DO NOT HAVE PROPER FACILITIES TO REPAIR FRAME WELDS. WENT TO DEALERSHIP #2 WHICH WAS REFERRED BY DEALERSHIP #1. AFTER 4 DAYS, I RECEIVED A CALL THAT ENGINEERS HAD MECHANIC LOOK AT OTHER WELDS, AND SAID IF THEY ARE THE SAME, THEY ARE GOOD WELDS. HOW CAN A MECHANIC WHO IS UNTRAINED IN WELDING IDENTIFY OVER THE PHONE WHAT A SUBSTANDARD WELD IS OR IS NOT ? I HAVE HAD MY VEHICLE INSPECTED BY 2 PROFESSIONAL WELDERS, AND BOTH HAVE IDENTIFIED WELDS THAT ARE NOT UP TO SPECIFICATIONS, AND NEED ATTENTION. OTHER VEHICLES OF THIS SAME MAKE MODEL AND YEAR HAVE HAD ISSUES WITH CONTROL ARM BRACKETS FAILING DUE TO INSUFFICIENT WELDS IN THE SAME LOCATION, WHY IS FCA NOT DOING ANYTHING, AND WHY HAS THE NHTSA NOT FORCED A RECALL ? THIS IS HIGHLY UNSAFE, AND NEEDS IMMEDIATE ATTENTION.
POWER TRAINMay 9, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, ONE WEEK AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE SHUT DOWN. THE SERVICE TRANSMISSION AND THE SERVICE ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE CHAMPION CHRYSLER JEEP DODGE DEALER (9655 FIRESTONE BLVD, DOWNEY, CA 90241, 562-231-3500) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE MODULE INSIDE THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GIVE MORE TIME FOR FURTHER TESTING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE TO DETERMINE IF IT WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPERApril 25, 2018
REAR CAMERA INTERMITTENTLY FAILS TO TURN ON AND DISPLAY WHEN CAR IS PUT INTO REVERSE AND DRIVING IN REVERSE. JEEP DEALERSHIP SAYS THIS ISSUE IS NOT REPORTED AND NO KNOWN SOLUTION EXISTS. LEAVING THE JEEP OFF FOR SEVERAL HOURS RESOLVES THE ISSUE. THE ISSUE SEEMS TO BE RELATED TO A SOFTWARE PROBLEM BUT DOES NOT RESOLVE WITH A "RESET" OF THE ELECTRONIC INFORMATION SYSTEM. MULTIPLE USERS HAVE REPORTED THE EXACT ISSUE IN ON-LINE JEEP FORUMS.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPERApril 22, 2018
WINDSHIELD WIPERS AND HEADLIGHTS STUCK ON DESPITE CONTROLS SET TO OFF POSITION. NO TURN SIGNALS OR HIGH BEAMS EITHER. HAD TO PULL THE WINDSHIELD WIPER FUSE TO BE ABLE TO DRIVE VEHICLE HOME. TRIED TO DISCONNECT THE BATTERY AND STEP ON THE BRAKE, THEN LEAVE IT DISCONNECTED FOR 20 MINUTES, BUT THIS DID NOT RESOLVE THE ISSUE. VEHICLE IS NEW, ONLY A COUPLE OF WEEKS OF OWNERSHIP. COMPLETELY STOCK, NO MODIFICATIONS. *TT *TR
ELECTRICAL SYSTEMApril 17, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WESTBORN CHRYSLER DODGE JEEP RAM, 23300 MICHIGAN AVE, DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
STEERING,SUSPENSIONApril 16, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HUDSON CHRYSLER JEEP DODGE RAM (625 ROUTE 440 SOUTH, JERSEY CITY, NJ 07305) WHERE IT WAS DIAGNOSED THAT THE TRACK BAR FRACTURED AT THE AXLE FRAME AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
UNKNOWN OR OTHER,ENGINEApril 8, 2018
AS I WAS EXITING THE HIGHWAY I NOTICED THAT FLAMES WERE COMING OUT OF THE JEEP. I MERGED TWO LANES OVER TO TRY TO TURN ON A SIDE STREET AND LOST CONTROL OF THE STEERING. I PUT THE JEEP IN PARK, TURNED IT OFF, AND EXITED THE VEHICLE. WE RAN UP A NEAR BY HILL, TURNED AROUND AND THE ENTIRE JEEP WAS ENGULFED WITH FLAMES. IT BURNED FOR AN HOUR. IT IS A COMPLETE LOSS. *TT *DT*JB
STEERINGApril 5, 2018
IN MOTION OVER 45MPH, THE JEEP WILL SUDDENLY EXPERIENCE A STEERING WOBBLE THAT CAUSES ALMOST COMPLETE LACK OF CONTROL. TO FIX THE ISSUE, SPEED MUST BE DECREASED TO <10MPH WHICH CAN BE EXTREMELY DANGEROUS DUE TO TRAFFIC AND HIGH SPEEDS. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO CONTROL. PROBLEM IS REPRODUCIBLE ON ALL ROADS AND IN ALL CONDITIONS. I WOULD ESTIMATE THAT THE DRIVER IS LEFT WITH 10% CONTROL OF THE VEHICLE, AND LEFT IN A VERY DANGEROUS SITUATION.
STRUCTURE,UNKNOWN OR OTHERMarch 19, 2018
ON 2/9/18, FLEW FROM BOSTON TO PICK UP PURCHASE OF NEW 2018 ALL-PURPLE, 2-DOOR 40K JEEP AT CANANDAIGUA NY JEEP DEALERSHIP. (NONE AVAILABLE IN MASS.) UPON DELIVERY ON LOT, DRIVER DOOR WOULD NOT CLOSE COMPLETELY. SALESMAN ROBERTS STATED TO US THAT ALL JEEPS ARE QUIRKY; DOORS MUST BE SLAMMED TO CLOSE. DURING 400-MILE HIGHWAY DRIVE HOME, DOOR AJAR LIGHT CAME ON AND HAD TO RE-CLOSE DOOR REPEATEDLY DURING DRIVE. REPORTED PROBLEM TO (ABSENTEE) OWNERS HARRY/SCOTT KESEL, CHRYSLER CORPORATE STEVE STANDER, AND 1-800-JEEP REP D. PITTMAN; ALSO BROUGHT CAR TO KELLY JEEP SERVICE (LYNNFIELD, MA). ALL JEEP REPS TOLD ME THAT JEEP CABINS ARE AIRTIGHT WHEN CLOSED, CAUSING DOOR PROBLEM. THIS DOESN'T HAPPEN IF YOU SKIP THE DRIVER SIDE AND ENTER ON THE PASSENGER SIDE. JEEP REPS TOLD ME TO LIVE WITH PROBLEM - NO REPAIR NECESSARY, AND INSTRUCTED ME TO: ENTER CAR DRIVER'S SIDE, TURN ON IGNITION; POWER DOWN WINDOW; RE-OPEN DOOR; SLAM AGAIN. DUE TO IMPENDING DANGER, THIS CAR HASN'T BEEN DRIVEN SINCE PURCHASE AND IS AT SERVICE DEPT. FOR 35 DAYS, MILEAGE: 400. I DO NOT WANT MY DAUGHTERS DRIVING THIS JEEP FOR OBVIOUS SAFETY REASONS AND TO PREVENT THEM FROM BEING TARGETED IN A DARK PARKING LOT BECAUSE OF THIS NOTICEABLE DIVERSION TO ATTEMPT TO CLOSE THE DOOR. NO FACTORY OR ZONE AREA MANAGER HAS INSPECTED, NOR HAS CANANDAIGUA DEALER OWNER, WHO PRACTICED OTHER FALSE AND DECEPTIVE SALES TACTICS ON ME. DEALERSHIP OWNER SCOTT KESEL WILL NOT TAKE BACK THE CAR OR COMPENSATE LOSS OF $6,000 FOR A TRADE-IN. HE BLAMES JEEP FACTORY; JEEP BLAMES DEALERSHIP. BOTH CLAIM THAT THE OTHER PARTY IS RESPONSIBLE. CHRYSLER CORPORATE REP SAID CORPORATE DOESN'T SPEAK TO OR INFLUENCE DEALER OWNER'S RESPONSE TO CUSTOMERS -- HANDS OFF. DEALER SAID HE'LL DO WHAT EVER CHRYSLER DIRECTS HIM TO DO. I AM PAYING FOR A CAR THAT I DON'T HAVE AND CAN'T USE.
UNKNOWN OR OTHERMarch 12, 2018
WHILE THE DEFROST WAS ON HEAT, AND WITH COLD TEPERATURES OUTSIDE, THE WINDSHIELD CRACKED ON ITS OWN
UNKNOWN OR OTHERMarch 3, 2018
SENT TO TOWER IN PLYMOUTH MI TO WELD JEEP FRAMES THAT ROBOT WAS NOT WELDING CORRECTLY. TOLD TO JUST COVER THEM UP AND THEY WILL JUST PAINT FRAMES. TOLD THEY HAVE TO MEET THEIR PRODUCTION NUMBERS. I WOULD NOT DRIVE OR WANT ANYONE ELSE TO DRIVE ONE OF THESE.*DT*JB