123 consumer complaints have been filed with NHTSA for the 2017 Lincoln MKZ. Click any complaint to view the full owner description.
POWER TRAINApril 13, 2026
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at speeds above 30 MPH, there was a rumbling sound and vibration coming from underneath the vehicle. The vehicle was taken to the local mechanic who informed the contact that the transmission torque converter was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 107,000.
ENGINEApril 7, 2026
The vehicle lost power on the highway due to an overheating issue. Very dangerous when this happens while your going 70 mph. The vehicle was later determined to be a victim of Ford's known 2.0L Ecoboost engine that due to Ford's defective design, which Ford admits but refuses to issue a recall for. The ONLY fix for this problem is to have the long block replaced at a cost of over 9,000.00. Not exactly Ford looking out for the safety of their customers.
BACK OVER PREVENTIONMarch 30, 2026
The contact owns a 2017 Lincoln MKZ. The contact stated that upon shifting to reverse(R), the rear-view camera image was delayed and briefly distorted while displayed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the dealer for a diagnostic test. The vehicle was not yet diagnosed or repaired due to the cost. The failure mileage was approximately 55,000.
ENGINEMarch 26, 2026
Coolent intrusion, coolent leaking into cylinder number 2 causing a misfire and excessive white smoke every time I start the vehicle, seems this is a manufacturing flaw from the research I've done with so many other people having the same complaints because the engine block is the cause of the problem the way they designed it ford acknowledged the problem saying it's the engine block because of a poor design only way to fix this is with a new redesigned engine block and that cost a lot of money I think Ford should be held accountable and should do a recalls on these and get these fixed this is not right.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEMarch 11, 2026
I am submitting this complaint to report a serious vehicle safety incident involving my 2017 Lincoln MKZ Select that resulted in a catastrophic engine fire while the vehicle was in operation. Prior to the incident, the vehicle underwent a long block engine replacement performed by Murgado Ford Lincoln of Chicago pursuant to Ford Technical Service Bulletin (TSB) 22-2229. The repair involved removal and replacement of the engine assembly and related components. After the vehicle was returned to me following this repair, the engine later experienced a sudden catastrophic mechanical failure while I was driving. The vehicle rapidly began emitting smoke from the engine compartment and subsequently caught fire. The fire escalated quickly and rendered the vehicle a total loss. At the time of the incident, the vehicle was being operated under normal driving conditions. There was no collision or external cause that would have triggered the fire. The event appears to have originated within the engine compartment following the recent engine replacement. The vehicle was subsequently towed and is currently stored at City of Chicago Auto Pound No. 6 following the fire incident. The vehicle has not been repaired or altered since the event and remains available for inspection. Given that this vehicle had recently undergone a major engine replacement under a manufacturer technical service bulletin, I believe the circumstances warrant review to determine whether the incident may be related to: a defect in the replacement engine assembly improper installation of the engine or related components fuel, oil, or electrical system issues associated with the repair. This incident presented a serious safety risk to the driver and could have resulted in severe injury or loss of life. I was fortunate to escape the vehicle safely before the fire fully developed. I am submitting this complaint so that NHTSA may evaluate whether this type of failure represents a broader safety concern.
Fire reported
NHTSA #11723491POWER TRAINMarch 9, 2026
I drive a 2017 Lincoln MKZ equip with an Ecoboost 2.0L engine. A very widely known design flaw in the Engine Long block has caused coolant intrusion into the #1 cylinder. This can cause overheating issues and ultimately cause a fire and/or stall the car in a critical moment (i.e. highway) and cause an accident. I took the vehicle into my local dealership and they confirmed this issue and is consistent with TSB 22-2229 and needing a replacement of the Engine Long block. I called Lincoln Customer Support and they are refusing to assist at all with this repair, costing me over $10k. Also noting my car only has 61,000 miles.. as well as the dealership confirming this is not something that I could have prevented. I haven't noticed any issues other than the check engine light coming on, which is what initially led me to taking it into the dealership.
ENGINE,FUEL/PROPULSION SYSTEMMarch 5, 2026
The car has been experiencing a persistent cylinder #2 misfire. We replaced the coils and spark plugs, only to learn that this is a common issue with the 2.0 MKZ engines. The problem has worsened to the point where the car sometimes can barely move in traffic, creating a serious safety risk if other drivers don’t notice the vehicle slowing to a crawl. It also puts my family at risk if we ever have to exit the car in busy traffic. Ford has diagnosed the issue, but they stated there is no recall associated with this VIN. The check engine light remains on.
POWER TRAINFebruary 4, 2026
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at 30 MPH, the vehicle entered LIMP Mode and failed to shift into third or fourth gear. Due to the failure, the contact made several stops while driving to the residence. The vehicle was driven to an independent mechanic but was not repaired. The contact referenced NHTSA Campaign Number: 18V390000 (POWER TRAIN); and associated the failure with the recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 120,000.
UNKNOWN OR OTHER,ENGINEJanuary 23, 2026
My 2017 Lincoln MKZ experienced a sudden and severe engine failure consistent with the known Ford/Lincoln coolant intrusion defect affecting 1.5L, 1.6L, and 2.0L EcoBoost engines. While driving, the vehicle began losing coolant with no visible external leak, followed by rough running, misfires, and complete engine shutdown. The vehicle became inoperable and had to be towed to a Ford dealership. At the dealership, technicians were unable to start the vehicle at all, and could not even pull it into the service bay to perform diagnostics. The service department told us the symptoms match the known coolant‑intrusion issue documented in Ford’s Technical Service Bulletin 19‑2346, which applies to 2017–2019 2.0L EcoBoost engines. They advised us not to pay for diagnostic testing, because the failure pattern is already known and documented by Ford, but not covered under any recall. They referred us to Lincoln corporate. Lincoln corporate then informed us that they have no programs available to assist with this defect, even though it is a known issue. They stated that even if a program existed, they “wouldn’t be able to assist with even half the cost.” They also suggested that we consider installing a junkyard engine as a more cost‑effective option. This was their only recommendation for a catastrophic engine failure caused by a known defect. This is extremely concerning for a safety‑related failure. The symptoms match Ford’s documented defect exactly: • Coolant loss with no external leak • White smoke prior to failure • Engine misfires and rough running • Overheating • Engine unable to start • Potential for engine seizure or fire This is the same failure pattern described in recall 25V685 and the January 2026 recall, which involve coolant intrusion, overheating, and fire risk in similar Ford/Lincoln engines. My VIN is not included, but the failure mode is identical. My vehicle is now completely disabled due to this defect, and Lincoln has refused any assistance.
ENGINEJanuary 13, 2026
Faulty engine, head gasket failure and needing total engine replace at 83,000 miles
ENGINE,FUEL/PROPULSION SYSTEMDecember 29, 2025
So I bought this car in February of last year. Since I've had it june I had to do a head gasket. Another time the high speed fuel pump had bolt come loose and oil went everywhere causing a fire. Had transmission intercooler line do the same thing. Additional fire. And just recently I problem that was supposedly fixed already wasn't and flywheel broke leaving me stranding in a parking lot for 4 days dropping transmission. The dealer didn't put back all the parts correctly either.
Fire reported
NHTSA #11707430STEERINGDecember 1, 2025
After filling up with gas, started the vehicle & it displayed SEVERAL warnings regarding the steering, stability control, etc. Only about 2 miles from home. Started driving home & the steering wheel was variably going from fairly difficult to turn to VERY difficult to turn. Got within about 150 feet of my home & could not turn the steering wheel AT ALL. Tried multiple times to back up / go forward while attempting to move the steering wheel in hopes of getting in my driveway, to no avail. Ended up having to call a tow truck & having vehicle taken to a local dealership.
ENGINENovember 14, 2025
Head gasket failure. coolant leak into engine block. Replaced engine at a cost of $3900
UNKNOWN OR OTHER,ENGINENovember 3, 2025
I am paying on a 2017 Lincoln MKZ with total engine failure due to coolant leaking into it. I am aware that NHTSA in early October 2023 there was an investigation into more than 700000 late model Ford due to catastrophic engine failure. Why was people not informed on this matter, or a recall established.
ENGINEOctober 18, 2025
Total engine failure due to coolant leaking into it. 2023 investigation on this same situation, whats the outcome
POWER TRAINOctober 3, 2025
Torque converter is going oitvluckly caught it in time before it locked up and caused a crash. There are numerous other vins recalled for the same year and same issue because the torque coverter welds were not done correctly. My vehicle does not show any recalls but should have also been included. I have seen on forums about this where numerous people had the same issue and all lincoln reps just give you a runaround because rhey know its an issue but dont want to acknowledge it. I was told this by a dealership mechanic.
POWER TRAINSeptember 18, 2025
The torque converter/flex plate is bad rattles and apoarently can cause an accident. There are recalls for this same year same motor and midel but my vehicle is not included but should be. I had it checked by undioendent mechanic who confirmed issue. I have read numerous post online with the same issue with theirs also saying it not included in recall how is thus posdible obviously there is an issue and others should be covered. After vehicle started making noise and i seen it could cause a crash it was parked til looked at. How do they decide which ones are included in recall when some others made at same time are having same issue. This is crazy they arent included too many of the same issues happening to the same vehicle.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMSeptember 12, 2025
Incident Summary – Vehicle Fire Date of Incident: Thursday, September 4, 2025 Context: I was driving to a scheduled service appointment for my car at Murgado Lincoln Dealership of Chicago Events Leading Up to the Fire While driving, I heard loud metal noises coming from under the hood. The sound was either metal pieces falling off or grinding/chomping metal against metal. Concerned by the noises, I pulled over to the side of the road. Smoke and Fire Once stopped, the car began emitting gray smoke, which quickly turned into black smoke. The black smoke entered through the dashboard, filling the interior cabin. I realized the vehicle had caught on fire. Immediate Actions Taken I quickly gathered personal belongings from inside the car. I was lucky to have evacuated the vehicle immediately to ensure my safety, despite inhalation of potentially hazardous chemicals due to the fire/ plastic of the car. I then called 911 to report the fire and request emergency assistance. The car continued to catch fire and then there was a minor explosion, as the Chicago fire department battled the fire.
Fire reported
NHTSA #11686775ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINESeptember 5, 2025
Leasing a 2017 Mkz with total engine failure due to coolant leaking into the engine. Other issues are evolving, while unable to get it fixed
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMAugust 30, 2025
Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it
ENGINEAugust 27, 2025
Coolant intrusion into cylinders 2&3 causing misfire at 126,000 miles. Car lost coolant without warning and started overheating. Took to West Herr Lincoln in Buffalo NY and they said car needs new engine, Lincoln wont cover or help me with repair. I owe ally $16,000 on this car still.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEAugust 23, 2025
My name is [XXX] , and I am leasing a 2017 Lincoln Mkz, with 60000 miles on it and experience total engine failure due to coolant leaking into it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING,POWER TRAINAugust 18, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated while driving 60 MPH, the vehicle jerked abnormally with the powertrain warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel failed to function properly and became difficult to turn. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,168.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEAugust 10, 2025
I purchased a 2017 Lincoln MKZ Select which has been a continuous source of mechanical problems. After recently having a new engine installed, the vehicle has now developed significant transmission issues, making it unsafe and difficult to drive. Despite being sold this car under the assumption it was reliable, I am struggling with costly repairs and reduced functionality, effectively driving a “lemon.” I believe the vehicle’s condition and recurring failures qualify it for protection under consumer lemon laws or warranties, and I am seeking resolution or compensation due to these defects that have severely impacted the vehicle’s usability and my safety.
Crash reported
NHTSA #11679635ENGINE AND ENGINE COOLINGAugust 6, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated that upon starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine had failed due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
STEERINGJuly 19, 2025
When I stop at a stop sign & then turn right, my steering wheel locks up. It does clear up after trying to turn it but I’m stuck in traffic & cannot move because the steering is locked. This happened twice in 4 days. Brought car to dealership & they never heard of this.
POWER TRAIN,AIR BAGS,SEAT BELTSJuly 17, 2025
Transmission slipping, side airbags deployed, seatbelt cut, TPMS light on, unsafe to drive.
POWER TRAIN,AIR BAGS,ENGINEJuly 15, 2025
I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and throughout the vehicle; delayed timing belt in both acceleration and deceleration, and so forth. I was then involved in a hit-and-run car accident (not my fault). All side airbags deployed and my passenger side rear wheel is destroyed. I had this car assessed just a few days ago by a certified Auto Care Company who said I needed a completely new transmission and that this car is not street legal at the moment... insurance is not helping me at all.
Crash reported
NHTSA #11673818UNKNOWN OR OTHERJuly 7, 2025
At any given time without warning the car will down shift into 4, 3, 2, or 1. It is intermittent but in the last 3 weeks has become very frequent. I have taken it to the dealership. They state that it is the internal clock spring in the the steering column. They have told me that my power train warranty and/or technology extended warranty will honor the replacement, so I looked up possible recalls on this model vehicle and found there is in fact a recall on the steering column internal clock spring but the concern was on the airbag. The issue I am having with the downshifting is going to cause someone to rear end me. There is no pre-warning. I have driven on service roads, the interstate, my neighborhood streets, and on highway. It seems to happen more as I am following the curve of the road, or when I am turning or changing lanes/merging onto interstate. If I am at a complete stop and turn either left or right it will downshift to 1. I am also concerned to the extent of damage this may be doing to my transmission and engine, as it happens during speeds of 45 to 75 mph on the highways and interstate. I do have video on my phone of this behavior and I can send it to you if I have an email address you have access to. I have placed the most current date of this behavior in the incident box, however this has happened numerous times over the past few months, It just wouldn't give a code to any dealerships for diagnosis.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEJuly 6, 2025
I purchased this vehicle on November 11, 2024. About one month later, I began experiencing severe problems. The engine started overheating, which marked the beginning of a downward spiral of issues. To address the overheating, a new engine was installed by Murgado Lincoln dealership, which took approximately 48 days to complete. While the new engine resolved the overheating, a serious transmission problem has persisted and worsened. Since I purchased the car, the transmission has been slipping constantly, shifting gears on its own unpredictably, making loud noises under the hood and throughout the entire vehicle. These issues create a major safety hazard, putting me and others at significant risk. On June 25, 2025, I was involved in a hit-and-run incident that likely worsened the vehicle’s condition. During this incident, the side airbags on both sides of my vehicle deployed, but the front airbag did not deploy at all, which is highly concerning and increased the danger during the impact. Additionally, the car has a cracked shock absorber head, likely from the accident, which has led to instability and potential fishtailing. I am now afraid to drive the vehicle due to unpredictable handling and further mechanical failure. The vehicle is available for inspection upon request. These problems have been confirmed and partially addressed by the dealer when the engine was replaced, but the transmission issues have never been fully resolved. There were no specific warning lamps for the transmission before the failure, but the slipping and erratic gear changes started about one month after purchase and have become progressively worse.
Crash reported
NHTSA #11671399ENGINEJune 10, 2025
I am submitting this complaint to formally report that my 2017 Lincoln MKZ experienced engine block damage due to a failed torque converter weld, a known safety defect covered under NHTSA Recall 17V-427 / 18V-390 (Ford campaign 17S16). This recall specifically affects vehicles like mine equipped with a 2.0L gas engine and 6-speed automatic transmission, due to improperly welded torque converter studs. This failure causes loss of power and potential transmission or engine damage—precisely what occurred with my vehicle. When I brought my vehicle to an authorized Lincoln dealership in Alexandria, Virginia, the service department refused to cover the cost of repair, despite the vehicle falling within the recall parameters. Their refusal directly contradicts federal recall law (49 U.S. Code § 30120), which mandates that manufacturers and authorized dealers must remedy safety defects at no cost to the vehicle owner, regardless of ownership history or age. As a result of their denial, I am left with significant out-of-pocket costs for damage that should be addressed under a federally mandated safety recall. This poses both a financial burden and a public safety risk if other owners are similarly turned away. I am requesting that NHTSA: Investigate this dealership’s noncompliance with federal recall obligations. Ensure that Ford Motor Company and its authorized dealers are held accountable for safety-related repairs. Assist in compelling the dealer to honor the recall and reimburse or cover the cost of required repairs.
ENGINE AND ENGINE COOLING,ENGINEJune 4, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the engine seized, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that a tune-up was needed. The vehicle was not repaired. The vehicle was taken to an independent mechanic who performed the tune-up. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 107,500.
ENGINEMay 30, 2025
Ford have a Huge problem with the 2.0 ecoboost. Where coolant pass through the cylinder and make engine mix oil and coolant. Ford have a thousand of claim about this and still doesn’t have any solution and they make customer pay everything
ENGINEMay 16, 2025
While driving the car in commuter traffic on Route 22 Highway the car transmission stopped working and car bucked and then stopped. Upon getting out of the lane of traffic there was a large amount of transmission fluid on the ground. Car had to be towed as it would not move. Danger was the car stopping on the highway in busy traffic. Upon inspection by car dealer they found it had a broken transmission cooler line . The Lincoln dealer put in a Tube Assembly repair kit and replaced all trans cooler lines at a cost of $ 1,029.72 to me. No Warning lamps or messages came on before the lines broke.
ENGINEApril 2, 2025
Approximately 2 weeks ago, my 2017 Lincoln MKZ Reserve began sputtering/hesitating during acceleration. On 03/31/2025, I took it to the Heiser Ford-Lincoln in Glendale, WI for service and the diagnosis was I needed to replace my “engine long block” because of engine coolant leaking into the engine cylinders. I was given at an estimated cost of $8,000. I researched and found Technical Service Bulletin 22-2229 listing this issue as a not-so-uncommon problem with Ford’s 2.0 Liter engines. I am highly concerned that this could cause the engine to seize while driving with coolant compromising the viscosity of the engine oil. I firmly believe this should be elevated to a Recall status as this engine is used in several 2017 through 2019 Ford and Lincoln car models - and the occurrence has been frequent enough to have a TSB created.
POWER TRAIN,ENGINEApril 1, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated that after starting the vehicle, while the vehicle was idling, the vehicle was shaking and vibrating abnormally. Additionally, after shifting to drive, the vehicle erroneously lunged forward, and while shifting into reverse the vehicle jerked backwards. The vehicle was taken to the local dealer who diagnosed that the torque converter and engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
ENGINEMarch 31, 2025
I have purchased a used 2017 Lincoln MKZ Reserve 2.0l in August of 2023 that started losing coolant and smoking from exhaust. Upon further investigation the coolant was noticed in the cylinder 2 through the spark plug opening. I had changed the head gasket and noticed the slotted coolant journals between the cylinders which was clear this was where the coolant was leaking from. After replacing the cylinder head gasket it run fine for about another month before starting to have same issues of losing coolant and smoking from exhaust, coolant was observed in cylinders 2 and 3. Ford recommended replacing the engine to the new design engine that eliminated the slots, this would be at Customer cost. Engine cost was $2,618.67 in March of 2024 just to purchase the engine, i replaced the engine myself. Vehicle was at 58,735 miles but warranty was out of date.
ENGINEMarch 3, 2025
dashboard showing Check engine light. Car hesitating, running very rough. Not driveable. Dealership diagnosed problem as coolant leaking into cylinder requiring engine replacement to fix the issue. Cost for Dealer to Diagnose problem $254.00. Cost to repair Estimate ...$7,700 + Taxes & Fees. Dealer states no assistance from Ford/Lincoln available as vehicle is out of warranty. TSB was issued June 26 2019 regarding this problem related to 2017-2019 Model Years MKZ with 2.0 L Ecoboost engine. Although there are many, many reports of this problem being a widespread issue, to date, nothing has been done to remediate the problem for owners experiencing this issue. Many other Ecoboost engines have been recalled for issues relating to failure.
ENGINEFebruary 3, 2025
I have a 2017 Lincoln MKZ; coolant is leaking into the engine block; have to replace the entire engine. Car has 82K miles on it. Bad thing is that my daughter's Ford Fusion (2017) had the same problem just two months. I had to replace the engine in her car. It is clear that Ford/Lincoln has this problem, Stories on the internet. Ford did issue a recall but just for the 1.5 Liter car; both of mine were 2.0 liter. These engines should be recalled - should not be happening. Daughters car just has 45K miles on it.
ELECTRICAL SYSTEMJanuary 20, 2025
Vehicles Navigation fails to keep accurate information - offsetting by 2-3 miles of actual location, and SYNC display fails to work properly after Reverse Camera is engaged, completely freezing for 5 - 15 minutes.
SERVICE BRAKESJanuary 17, 2025
On Jan. 10, 2025 all the brake fluid leaked out of my MKZ. Fortunately, this occurred a few miles from my home and was able to get the car into the drive. I was first alerted of the problem by the "low brake fluid" message on the dash panel and virtually no braking power. On 1/13/25 I had the car towed to a local Ford Dealer and was informed that the brake lines to both rear wheels were indeed severely rusted thru and had to be replaced. (Approx. 117K mi) (The front hoses were also replaced as per a recall notice on 9/26/23.)
ENGINEJanuary 10, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at various speeds, the temperature gauge would indicate that the vehicle was hot(H). In addition, the vehicle would lose power upon depression of the accelerator pedal. The vehicle was taken to a dealer where they replaced the engine under warranty. After the engine was replaced, the contact experienced an engine oil leak which was also repaired under warranty. Almost a year later, the check engine light appeared on the instrument panel; this time, the vehicle was taken to another dealer(Planet Ford Dallas-3333 Inwood Rd, Dallas, TX 75235). The contact was later informed by the dealer that coolant had leaked into the engine which resulted in engine failure. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
ENGINE AND ENGINE COOLINGNovember 15, 2024
The contact owns a 2017 Lincoln MKZ The contact stated while driving 35MPH, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was in the number two cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to TECHNICAL SERVICE BULLETIN 19-2172 (Coolant In Cylinders, White Exhaust Smoke, And/or Illuminated MIL) however the VIN was not included in the service bulletin. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the service bulletin. The failure mileage was 7,500.
ENGINENovember 4, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
POWER TRAINOctober 30, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, there was a whining sound coming from under the hood. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, while driving 30 MPH, the accelerator pedal was depressed but the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. The vehicle was driven to the place of employment. The contact stated that after work, the vehicle was started, and the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, the vehicle failed to move forward. The contact stated that the vehicle instead rolled backward. In addition, the contact stated that the vehicle became undrivable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V390000 (Power Train); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 127,000.
ENGINEOctober 19, 2024
Coil head caked in oil causing misfire due to valve guideseals in left side cylinder head leaking see attached documentation
WHEELSOctober 19, 2024
Factory Rim cracked causing tire to not stay inflated
ENGINE AND ENGINE COOLINGSeptember 4, 2024
See attached document for complaint.
ENGINESeptember 3, 2024
2017 Lincoln MKZ with 53k miles check engine light comes on and dealership diagnostic shows leaking coolant in cyl #2/needs motor. Car out of warranty so cost of repair is out of my pocket. Lincoln has known about this since 2016...they leased the car out in 2017 and then sold it to me in 2019 KNOWING there was a defective engine in the vehicle but didn't do or say anything about it...NEVER any recall. How is it that there are 100k 2021-2022 trucks and suv's being recalled due to engine issue that could "lead to catastrophic engine damage resulting in a loss of power". I could of suffered a loss of power as well with the defective engine that was in my car. How is this sudden recall on these trucks and suv's any more important or severe than all of the Ford/Lincoln vehicles that had engine issues? This could have been easily rectified early on seeing they knew about this issue from the beginning. I want my money back I paid to get my engine repaired.
ENGINE AND ENGINE COOLINGAugust 23, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated that while the vehicle was parked, the vehicle was started and there was an abnormal antifreeze odor coming from the exhaust pipe. The contact stated that the check engine warning light was illuminated. The vehicle was driven back to the residence. The contact self-diagnosed the vehicle with a coolant leak into the cylinder. The contact had spoken to an independent mechanic, but the vehicle was not diagnosed. The contact was informed that the head gasket on the cylinder or the engine might need to be replaced. The contact was occasionally adding coolant to the vehicle to drive the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.
ENGINE AND ENGINE COOLINGAugust 23, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment with excessive smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a misfire in cylinder #2, and the long block was cracked. The contact was informed the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
ENGINEAugust 19, 2024
Coolant leak into the engine, causing white smoke, decreased coolant level and a rough start
ENGINEAugust 16, 2024
I took my 2017 Lincoln MKZ vehicle into my local Lincoln dealership on the morning of 8/13 due to check engine light which came on the previous week. The results of the diagnostic test that was performed which showed P0303 coolant leaking in cylinder #2 needs motor per tsb 22-2229 at a cost $7103.60 plus tax. My 2017 MKZ with 53k miles needs a new motor…how is this??? This issue is a result of a “known” defect in the motors of certain Lincoln and Ford vehicles where coolant seeping into the engine. I call the Lincoln Care/Customer Relations Center department to advise of my situation and the representative I spoke took my information Vin #, address, phone number and said she would call me back once she has looked in what resources or programs available that could possibly assist me with this very expensive repair. She calls me back and advises that because my vehicle is out of the warranty period there is no assistance or resources available to assist me. Now, if my vehicle was still under warranty I would be covered and I wouldn’t need assistance because it would be a covered repair. So, if this is the Lincoln Care /Customer Relations Center that “supposedly” have resources to assist customers in situations such as this, who are you assisting??? not the customer under warranty because they don’t need the assistance and obviously not the customer (myself) that need the assistance but can't get any. I have a long history with this company and I have invested a lot of money with this company to be told there is no assistance for a “known” defect issue which has now become my issue. Unbelievable that you all are treating customers in this manner. I will never support this company ever again after being a repeat customer and getting treated this way. I can only hope all of the other vehicle owners with this “known” defect that are having to pay for the repair does the same. I want my money back that I now have to pay out to get my vehicle repaired.
ENGINEJuly 28, 2024
Vehicle just started running rough and then the check engine light came on and almost immediately temperature indicated excessive heat. I looked in the rear view mirror and noticed excessive white smoke coming out of the tail pipes. I stopped the vehicle and opened the hood and notice there was no coolant in the reservoir. I had the vehicle towed to the Ford Dealer in Spring Hill, Florida ($125.00). While the vehicle was at the dealership I rented a vehicle for 1 and a half months ($ 2476.72). New engine long block installed and completed on July 26, 2024 and I picked up my vehicle after I paid. ($7786.12). During the time the vehicle was at the dealership I called Ford Motor and Lincoln Motor Company but was told vehicle has not been recalled and was out of warranty. See Ford TSB 22-2229
SERVICE BRAKES, HYDRAULICJuly 3, 2024
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ENGINEJune 12, 2024
I TOOK MY CAR FOR A CHECK ENGINE SENSOR. MECHANIC TOLD ME THERE IS COOLANT LEAKING INTO THE ENGINE. BULLETIN 22-2229
UNKNOWN OR OTHERJune 11, 2024
I was driving from my house to work and got about a mile and a half when all of a sudden the panoramic sunroof exploded around the edges. Nothing in the middle of the sunroof was broken. Nothing hit the sunroof…it just shattered. I got it back to my house and had it towed to the dealership. They told me that there was no way nothing didn’t hit the sunroof. Calling me a liar. I was in the car driving to work. Not going any faster than 40-45 mph on an outer road. Nothing above me…no overpass nothing. And it just happened. Scared me because at first I had no idea what the heck happened. Even the guy who towed my car to dealership told me he had never seen that before. The guy in the service department said the same thing. Something caused my sunroof to shatter and it wasn’t because it was hit by something.
ENGINE,FUEL/PROPULSION SYSTEMJune 6, 2024
I own a 2017 Lincoln MKZ and was just informed by the dealership that my vehicle is part of TSB 22-2229 which relates to a known defect in the manufacture of the 2.0 Ecoboost engine. Coolant is now leaking into the cylinder and progressively making the car worse. With only 85k miles the only fix is to install a new engine, out-of-pocket, for close to $15,000. I have filed my complaint with Lincoln, no response. This defective engine needs to be recalled!
POWER TRAINMay 22, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated while at a stop, the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to an independent mechanic where it was diagnosed that the flex plate and torque converter needed to be replaced. The vehicle was not repaired due to the cost. The contact referenced Ford Campaign Number: 17S16. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
STRUCTUREApril 22, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated that while the vehicle was parked, he observed a white blooming substance between the windshield and under the hood. The contact stated that he also observed a spot on the passenger’s side of the hood that was bubbling up. Additionally, the contact observed corrosion on the seamline of the underside of the hood, and the aluminum shell separated from the steel underside. The vehicle was taken to a body shop where it was diagnosed that the hood and hood mounts needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed that the hood needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,000.
ENGINEApril 17, 2024
In February of 2024, my check engine light came on. I took it to a dealership who informed that it was a spark plug issue and that they had replaced it. The check engine light came on again fairly soon after, and before I could get it back to the dealership the car died. I had it towed there and was told that the battery needed to be replaced. The day after I got my car back, the light came back on again. After taking it back to the dealership, it was determined to be an engine issue, with coolant leaking everywhere (which is what ruined the spark plug and battery.) The estimate to fix this issue is $6,550.00. My Lincoln MKZ has approximately 60,000 miles and one owner who took care of the maintenance religiously - this should not be happening.
ENGINE,ENGINE AND ENGINE COOLINGApril 2, 2024
While out of town, the check engine light came on and the car began sputtering. There was a Lincoln dealer a couple miles away so I went there. The scan found code p303 and coolant had intruded in cylinder 3 and the engine needed to be replaced. The Lincoln dealer stated that there was a service bulletin issued about this problem with eco boost 2017 Lincolns.
ENGINEMarch 25, 2024
The 2017 MKZ has an oil leak. I was informed during a recent state inspection and oil changed. When I left to take the car in, I noticed about a fist size spot of oil on the garage floor. When I received the call from the dealership, my MKZ was serviced. The oil leak was from the oil pan. I was also, informed it required TSB. Explained by the Ford Team Leader, it did not only need a new gasket. The service for the oil leak required the following; New oil pan, new valve covers, new gaskets, etc. Lincoln has designed a NEW pan, valve cover, gaskets which should eliminate the oil pan leak. The total repair cost went into approximately 4 TIMES the cost for a normal oil pan gasket replacement. In researching, it appears Lincoln has known of the potential problem since 2015 and I purchase this as a new used. When I purchased the car, it was a bought back and I was told all issues were repaired, but it appears if this was an issue in 2015 and Lincoln has designed new parts, why was the oil pan and covers not replaced, if this engine has a known history of oil leaking. There not a recall or some type of resolution for the repair after any warranty issues. This is a design and manufacturing fault and negligence on Lincoln. Now this extreme high-cost repair is placed on the consumer to fix Lincoln's known engine design issue to eliminate the oil leak. Either a recall should have been called or the repair should not be fully on the owner. Now I am beginning to smell oil after just short drives around town.
PARKING BRAKEMarch 22, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the parking brake malfunctioning, service immediately warning light illuminated. The contact was driving on a busy highway when the failure occurred. The contact stated that when the vehicle was brought to a complete stop, the contact noticed that the rear passenger's side tire was cracking. The contact stated that the side wall was completely detached from the tire, however the cracked tire was still attached to the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,989.
SERVICE BRAKESMarch 12, 2024
See attached document for complaint
EQUIPMENT,ENGINENovember 16, 2023
The contact owns a 2017 Lincoln MKZ. The contact stated that the Navigation System was providing inaccurate information. The contact stated that the Navigation System became inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the gas cap was loose. The vehicle was taken to the dealer, where it was diagnosed that the Navigation System needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000. The VIN was not available.
ENGINEOctober 25, 2023
Coolant leaked into cylinders causing my engine to regularly overheat, forcing me to replace the engine at about 78,000 miles. Although I didn't realize it at the time, the first indication of a problem was at 72,737 miles (just 2,737 miles out of warranty), which is when I had the first overheating incident. According to my research, Ford has known about this problem for many years, and it affects many models over many model years, but they have yet to address the problem with the public. I was fortunate in that I didn't have a fire or an accident due to this known problem. Ford has issued several Technical Service Bulletins about it, the most recently being 22-2229, which is attached. Lincoln assisted me with covering the engine replacement, but in total, I am out $3,864.80 due to this problem.
ENGINESeptember 28, 2023
There are numerous reports of engines needing to be replaced due to coolant intrusion on the engine which causes overheating due to coolant loss. It eventually causes engine misfire a=in cylinder #2 or 3. Ford/Lincol does not want to cover engine replacements cut issued a TSB stating that engined need to be replaced.
ENGINESeptember 19, 2023
September 2023, 2017 MKZ showed misfire cylinder 3. Had a rough idle started back up and got a puff of white smoke from tailpipe. Towed to dealer who told me I needed new engine. 10k. Car has 64k miles. Dealer says I missed power train warranty by 1 month and 8 days. Contacted headquarters who initially said I had 11 months left. Headquarters recommended a local Ford dealer who told me it wasn't covered. I'm stuck with 20k debt and ford knows about this coolant engine flaw.
SERVICE BRAKES, HYDRAULICAugust 31, 2023
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SERVICE BRAKES, HYDRAULICAugust 30, 2023
The contact owns a 2017 Lincoln MKZ. The contact stated while driving 30-40 MPH and depressing the brake pedal, the vehicle failed to respond immediately. The contact stated that the vehicle responded when the brake pedal was depressed down to the floorboard. The contact stated that as she continued driving, the message "Brake Fluid" was displayed. The contact drove to the residence, where she noticed that brake fluid was leaking onto the ground. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and a second dealer Ford of Latham (637 Columbia St Ext, Latham, NY 12110) were contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. Parts distribution disconnect.
SERVICE BRAKESAugust 24, 2023
The contact owns a 2017 Lincoln MKZ. The contact stated that upon depressing the brake pedal, the brake pedal made an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the brakes had failed. The contact stated that the brakes had been replaced twice, including the rotors; however, the failure persisted. The contact stated that the vehicle had been taken to the independent mechanic several times for repairs. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
ENGINEAugust 12, 2023
2017 lincoln mkz 2.0L ecoboost engine Coolant intrusion into cylinder due to cracked engine block from factory defects in water jacket design. This will cause engine to fail, over heat, potential fire risk. Issue identified by certified dealer and lincoln refuses to fix due to out of warranty. Issue is known by lincoln and is same as 1.6L ecoboost recall. Check engine light indicated misfire in cylinder, however light is intermittently illuminated and does not identify the actual issue.
ENGINEAugust 7, 2023
While driving my 2017 Lincoln MKZ 3.0L in March 2023, I experienced a loss of power and then engine stalled, fortunately I was at a stop and was able to re-start the vehicle and limp home, (which was nearby). If this loss of power and then stall would have happened while I was moving in traffic the failure could have lead to a catastrophic outcome including loss of life. It was determined via OBDII analysis conducted by the Lincoln Service department that DTC P0302 was triggered. Upon further inspection by the service department it was revealed that the issue was related to TSB 19-2243, which reads "2.7L/3.0L - Oil Consumption With DTC P0524 And/Or P06DD, Rough Idle, Misfire And/Or White Or Blue Exhaust Smoke - Built On 1-Apr-2016 And Through 1-Jan-2017". Unfortunately, my vehicle was built during this known defect time frame. And the remedy required new cylinder head. The new cylinder head and subsequent parts and labor cost me $3,126.58. This was extremely unfair as my only because my vehicle did not fall within the warranty period or mileage. The vehicle was over 6 years old with 36,934 miles. This very serious failure mode could have resulted in a loss of life if experienced while driving on a highway or any other situation in which the vehicle was mobile and experienced a sudden loss of power in traffic. Further disappointing is that I would estimate that there were many vehicles that experienced the defect noted in the TSB but these were not reported publicly because they were "lucky enough" to fail during the warranty period. My costs should be reimbursed by Lincoln given this was a known defect during the build time frame. And at minimum there should be a safety recall for the vehicles built during the time period noted in the TSB. I will personally never purchase another Lincoln not to mention a Ford, of which I currently have 3 Ford/Lincoln.
ENGINEJuly 28, 2023
In September 2022, I began noticing issues with my 2017 Lincoln MKZ. Despite notifying Lincoln and the dealer, they delayed inspection due to their policy that a check engine light was not a sufficient reason for an early inspection without an appointment. It was only inspected in November. I also was told both by the dealer and Lincoln corporate customer service that I couldn't take my car to other dealers to get it inspected. In November 2022, it was finally inspected, but they were unable to diagnose the issue. By July 2023, the issues escalated - my car was now diagnosed as requiring a new engine due to coolant leakage into the engine. I was shocked and horrified at this outcome, given that I had only driven the car for 25k miles since its purchase in 2020. Over a third of submitted complaints to nhtsa regarding this vehicle model are related to engine failure due to coolant leakage. TSB reports and existing class action lawsuits indicate that the issue is a known design flaw in the engine affecting both Lincoln MKZ and certain Ford Fusion models. Technical Service Bulletin (TSB) 22-2134, indicates that the problem may present "with or without an illuminated malfunction indicator lamp (MIL)". A complete engine replacement is their proposed solution. Despite the urgent need for corrective action, Lincoln's response has been neither prompt nor transparent. They seem to be avoiding responsibility rather than addressing this critical defect, as evident in their decision to discontinue the MKZ and the Ford Fusion in 2020 a year after acknowledging these issues. This is a case of warranty and insurance fraud, not to mention a critical failure in maintaining public safety. I urge NHTSA to thoroughly investigate this defect affecting numerous vehicles and compel Lincoln to rectify it. For the past two weeks, I've requested multiple times my vehicle records from Lincoln but received none, leaving my car hostage in the shop. Please consider this plea for action.
ENGINEJuly 27, 2023
Engine light would come on & off. Took my care in to be inspected - they determine i need a new motor -due to defect in motor design leaking antifreeze into cylinders. Not cover by warranty because i was 2 months out of the 6yr. period with only 47,000 miles on it. They will do nothing for me except charge for a new motor. My understanding is this 4 cylinder w/turbo motor in Ford/Lincoln has a known design flaw that they hope no one finds out about.
ENGINEJune 11, 2023
This vehicle already has a TSB reported, TSB 22-2229. There is a known defect in the manufacturing of the engine design. The design is failing and allowing coolant to run into the engine cylinders. This puts drivers at risk, not knowing when the engine may completely fail while driving it. The engine heats up quickly when the coolant is drained into the engine (default design), instead of around the turbo engine. There is no coolant left in the reservoir, thus possibly causing an engine fire. I've had a diagnostic check on the vehicle at Blue Springs, Mo Ford. They report that the engine will need to be replaced. The service engine light comes on, but the code read doesn't come up as the engine. It is a spark plug/coil pack needed for replacement. This has been done. I've had the engine overheating warning come up. I've had to add antifreeze to the reservoir several times. These warning lamps and messages have been coming up for the past 2 weeks. The car starts off rough, with some misfires in the idle. I have had it not start at first and I will have to try again several times.
ENGINEMay 17, 2023
I have a 2017 Lincoln MKZ with the 2.0T Ecoboost engine and have approximately 74,000 miles on the car. I have been receiving a check engine light which indicates a Missfire on Cylinder 2 when scanned. Additionally I have noticed low coolant levels in the reservoir. I have had a loss of heat in the winter which lead to the initial discovery of low coolant. No indicator light came on when the coolant was low. I replaced the spark plugs in all 4 cylinders which has not solved the issue. Additionally, I still experience coolant loss. I took the car to the Ford Dealership which informed me I have coolant leaking into Cylinder 2 which will require a new engine. Had the coolant not dropped as low as it did in the winter, I would not have noticed the loss of heat and therefore checked the coolant level as there were no other indicators of low coolant level. This could have caused significant overheating issues and even complete engine failure.
SERVICE BRAKES, HYDRAULICApril 19, 2023
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULICApril 17, 2023
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to complete the repair was unavailable. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced failure. Parts distribution disconnect.
ENGINEMarch 28, 2023
Vehicle starting and running rough upon start up. Coil #2 now showing bad 4th time within the past 6-8 months, the #2 plug twice on the last month. Now coil #3 and plug for the 2nd time. Feels like an Oxygen sensors going bad, although no codes showing up for that, causes the check engine light to come on and continually run rough like a misfire.
ENGINEMarch 24, 2023
I purchased this 2017 Lincoln MKZ 2.0L used on 11/26/22 with 72,400 miles. 2/4/23 I started having a misfire on cylinder 2. Past experience with another Ecoboost vehicle I thought was most likely a failing coil pack. I purchased an OEM coil pack and replaced coil pack 2. The car ran fine for several weeks and I thought my issue was fixed. 3/18/23 I left the house and typically before I get to town I’d have heat in the cabin, that wasn’t the case. I looked at all gauges and everything is normal no lights & engine temp is fine. Pull over and looked at the coolant reservoir… bone dry! I look for external leaks, but there are none. Filled the reservoir and I now have heat again. I got it home and looked all over for a leak again, but nothing. Figured well since I had a misfire and I’m approaching 80,000 miles maybe I should do the spark plugs. Cylinder 1 came out fine, and cylinder's 2,3,4 all seemed to be seized to the point I didn’t feel comfortable using more force and risking them breaking. Checked the oil and the oil looks fine. The engine runs rough upon the first start of the day, and white smoke is released from the exhaust while this is happening. Decided to take it to a local Ford garage and have them do the 3 remaining plugs as well as an oil change as I thought maybe it was a spark plug issue. I explained my experience with the vehicle and the service tech stated they won't touch them because this is a known issue. Most likely I would need a new engine. Apparently, with this gen of the Ecoboost 2.0, there is coolant leaking into the cylinders due to a manufacturer design flaw that Ford knows about. This coolant will cause the cylinder head to crack and fill with coolant. Ultimately the engine will self-destruct. My local Ford garage told me to reference TSB 22-2229. If you research this online you will find many complaints as well as fears of continuing to drive the vehicle as this could cause an accident when the engine completely dies.
SERVICE BRAKESMarch 6, 2023
While driving, my brakes failed. I was at a low rate of speed and was able to stop if pressing pedal all the way to floor. There was no warning prior to incident. When i was able to put car in park i got a brake fluid low warning. After inspection, brake line burst and brake fluid was visible on front passenger wheel and car.
ENGINE AND ENGINE COOLING,ENGINEFebruary 8, 2023
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 35 MPH, and at other various speeds, the check engine warning light remained constantly illuminated. The contact had taken the vehicle to a dealer where it was diagnosed that the vehicle had been leaking coolant into the engine block. The mechanic determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
POWER TRAINFebruary 4, 2023
After some research I noticed that the 2017 Lincoln MKZ was part of a recall for faulty torque converters (Lincoln MKZ, Ford Fusion, Edge Torque Converter Recall (fordauthority.com Ford Recall Number: 17S03-). My dad took his car to Napleton Lincoln Mercury River Oaks, Illinois and they confirmed he needs to replace the torque converter and transmission. However, my dad whose 85 years-old, was informed his car does not fall under the recall for various reasons. How can that be when it’s the same, year, make, model and issue? My dad has taken his car to the dealer for all appropriate service appointments and has less than 100,000 miles on his car. It's obvious the issue is a defect and is not an issue associated with regularly wear and tear. He's faithfully purchased Ford products and routinely got over 200,000 miles without any problems. This issue puts my dad's life and any other owner of this car at extreme risk due to the uncertainty of the transmission operation. I feel Ford Lincoln Mercury should be held accountable for repairing his car.
ELECTRICAL SYSTEM,VISIBILITYJanuary 25, 2023
Failed Components: Sunroof Drains become clogged and overflow into trunk well, causing electrical shortage, mold/mildew, and water damage along headliner and side airbags. Safety Risk: Electrical shortage causes fire risk, and mold mildew build up in car for asthmatic makes it damaging for air intake myself and others inside vehicle. Side airbags at risk as over flooding runs down pillars along side wiring. Reproduced: This has occurred twice, in my 2013 & 2017 Lincoln MKZ. No documentation is listed in either manual for maintenance around drains or possible flooding risk. Symptoms: Shorted electrical components for audio systems, check engine light, putrid foul odor lingering in vehicle, soaked rear carpet in trunk (closest to back seat) headliner show signs of water damage near curtain airbags. Notice to Auto Manufacturer: I alerted Ford Motor Company the first time in my 2013 MKZ on several different occasions, after the vehicle was in repair 3x over $5k in damages, due to faulty connection of drains. 2017 MKZ, as of January 2023 has a flooded trunk, malfunctioning electrical systems, mold/mildew build up, with estimated repairs of $5k+. Advised that nowhere in the maintenance section is this listed considering the magnitude of damage this can result in from poor care and design.
ENGINEOctober 11, 2022
I haven’t had any issues but there are many online that have had to have the engine replaced and charged out of their pocket for the defect the manufacturer KNOWS is their own fault and refuses to do a recall on
ENGINESeptember 13, 2022
I was driving and started smelling toxic fumes come inside my car, steering wheel started jerking. I didn’t think much of it until my 2 year old daughter in the backseat was looking as if she was about to pass out. Her eyes started rolling and her words were slur, more slur than normal. I immediately pulled over and saw the fumes were coming from my tail pipe. It was a huge cloud of smoke. It was my car that was the problem. I had to leave my car on the side of the road and get someone to take us home. It wasn’t safe to drive in the condition it was in. The next day I got it towed to the mechanic and he said my car lacked coolant and the engine needs to be replaced. I looked online and saw that this was an ongoing problem for the make and model of my vehicle and Ford is aware of it. The mechanic quoted my thousands of dollars to get it repaired. Ford won’t help. This incident could’ve killed my daughter and me. PLEASE HELP MAKE MY CAR A RECALL ON THE ENGINE! I have no transportation.
1 injury(ies)
NHTSA #11484238ENGINESeptember 12, 2022
My engine is overheating, causing my steering wheel to jerk while on the highway. Took to dealership and they said loss of coolant and could potentially cause a fire if not treated. Looked online and saw that Ford is aware of the problem but will not correct it. The dealership is asking me to pay $8,000 to fix it for Ford initially putting in a faulty engine. I had to stop my car because smoke was coming out the tailpipe. The car isn’t safe to drive.
SERVICE BRAKESSeptember 9, 2022
On Tuesday, March 1 2022, as I was attempting to stop at a stop sign, I noticed loss of pressure on the brake pedal. As I accelerated and applied my brakes again there was no pressure feedback on the brake pedal and my vehicle took a prolonged time and distance to stop. After a few minutes, a warning message appeared on the dashboard to let me know of low brake fluid. After I got the vehicle home, I noticed a lot of brake fluid in the driver's front wheel well. Upon further inspection, a rupture in the line at the metal crimping was evident. The event happened as I was coming home from ice hockey practice with my 5 yr old and 8 yr old in the vehicle. The roadway that the failure occurred at was a service road to I-35E in Farmers Branch which at that time of day has moderate traffic moving at high speed. Had the brake blown out a few minutes later, I would have been on I-35E with my children. The speed limit on that road is 70 MPH and it was the tail end of rush hour which means a mix of slow traffic and high speed traffic requiring the ability to brake at a moments notice. I still have the faulty brake line in case anyone needs it for inspection.
ENGINE AND ENGINE COOLINGAugust 19, 2022
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 50 MPH, there was smoke coming from the exhaust pipe, and the steering wheel was vibrating. There were no warning lights illuminated. The contact safely pulled over and exited the vehicle. The vehicle was towed to her residence. The next day the vehicle started; however, the failure reoccurred and the check engine warning light illuminated. The vehicle was towed to the local dealer and diagnosed with no coolant and a faulty engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,489.
SERVICE BRAKESAugust 11, 2022
Front left brake hose had an immediate large leak during driving causing vehicle to lose all braking during driving. There was no warning prior to this or during the failure, no lights on dashboard, brake pedal went all the way to the floor. Placed flashers on, and rolled to a stop. Vehicle needed to be towed. Vehicle is on the way (today August 11) to Apple Ford in Shakopee, MN to be fixed on August 16th.
ENGINEAugust 7, 2022
In April 2022 my steering wheel started jerking and I felt my car starting to drive unusual. By the end of April my check engine light was on so I went and got it checked out. Code P0217, P0302, P0316 showed up. I thought this must be a mistake so I took it to the dealership for another look and they told me that this is a common problem with my vehicle and I got the short end of the stick with this vehicle. THE LONG BLOCK NEEDS REPLACING FOR COOLANT INTRUSION INTO CYLINDER 2. I need a brand new engine. The supervisor in the service department said there’s a technical service bulletin that reads that, TSB#22-2133, Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: - 2015-2018 Edge - 2017-2019 Fusion/MKZ built on or before 8-Apr-2019 - 2017-2019 Escape built on or before 16-May-2019 - 2017-2019 MKC built on or before 18-Apr-2019 • 2.0L EcoBoost engine • Presence of coolant in the engine cylinders, white exhaust smoke and/or a runs rough condition with or without an illuminated MIL. I didn’t create this issue, it’s a know problem and I’m now without a car because I have to replace the engine before using the vehicle again.
POWER TRAINJuly 19, 2022
The contact owns a 2017 Lincoln MKZ. The contact stated while driving 45 MPH, the check engine warning light illuminated intermittently. The contact was able to continue driving to her destination. The contact took the vehicle to an independent mechanic who associated the failure with NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact took the vehicle to the local dealer, where the vehicle was diagnosed with needing the transmission and torque convertor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 115,200.
SERVICE BRAKES, HYDRAULICMarch 10, 2022
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 45 MPH, the brake pedal was depressed and traveled to the floorboard. The contact stated the braking distance was extended due to the failure. The contact stated that no warning light was illuminated. The vehicle was taken to a dealer who stated that the failure was caused by the front driver’s side brake rubber hydraulic line that needed to be replaced due to damage. The contact stated that the vehicle was currently at the dealer for the repair. The manufacturer was notified and stated that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The approximate failure mileage was 47,000.
ENGINEFebruary 16, 2022
I own a Lincoln mkz reserve it started running rough and i was informed it had a misfire code and the recommendation was to change the coils and spark plugs, after that was done it still wasn't fixed after multiple items on vehicle changed it stopped running altogether and i was told the engine lost compression and that this is common flaw on 2017-2019 Lincoln engines and that ford even has a service bulletin and my sole remedy was to buy a new engine this isn't right someone could be inured if vehicle dies in traffic on top of the fraud by ford they are selling vehicle that intentionally blow there engine after the warranty period, i have send hundred of other poor soul that this has happened to online . the us government needs to take action to stop this fraud
1 injury(ies)
NHTSA #11452290ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEMFebruary 13, 2022
After a year with the purchasing dealer we are still having on-going electrical issues with the vehicle. Apple Sync, voice control. Still have issues with rims pitting after only less than 10,000 miles on the vehicle. Bolt rusting on under carriage. Film on back window. Lincoln Corporate has been following this case for a year now and my rep is Mr. Dehane Davis. This file is still open at Lincoln Corporate.
WHEELSJanuary 17, 2022
I went to the dealer for a tire rotation and could not do it because they said I had swollen lug nuts , they are not covered on my extended warranty
UNKNOWN OR OTHERDecember 29, 2021
2017 Lincoln MKZ had the "Auto Hold" on and the car came to a complete stop at an intersection with a red traffic light. One other vehicle was in front of me and we had been stopped for at least 30 seconds. Without notice the Lincoln MKZ quickly lunged forward and struck the vehicle in front of me. I kept applying the brake but the car would not stop, it kept hitting the car in front 3 times before it stopped. Auto Hold button was still illuminated. The car was then turned off. The person in the car in front of me stated that they thought I was hit from behind and pushed into their car. I also thought that I was hit from behind and pushed into the car in front. There were no injuries. If I would have been the first car at the light, chances are my car would have been T-boned. I have not driven the car since the incident. No warning signals were given prior to the incident. I would like to have the EDR , black box, evaluated to determine why the Auto Hold malfunctioned. Air bags did NOT deploy. The car is scheduled for service on January 10, 2022.
Crash reported
NHTSA #11445416ELECTRICAL SYSTEMNovember 16, 2021
Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.
ENGINEOctober 5, 2021
I took car in to get oil change found coolant leaking. Car has 32000 miles. I went to ford store and they said coolant is leaking out side of engine and cylinders no 3 and 4 have coolant inside Ford replaced engine. 2.0 Eco bost Engine
POWER TRAINJuly 21, 2021
I have a 2017 Lincoln mkz 2.0L 6 speed automatic transmission. The torque converter weld studs. The torque converter is on longer connected to the engine flex plate causing its ability to move. If you look at recall 17S16 it is an expansion of recall 17V427. my car is available I was driving on a 4 lane highway going about 60mph when car cut off. I was very afraid for my life. But also the life if others when I had no control of my speed. Personal mechanic. I first heard some noise under the car that would come and go, on this day I heard a thump and the vehicle lost its ability to move. which cause a very dangerous situation, cars where going around my car at speeds of 70 to 80mph. I am lucky to be alive!
POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHERJune 30, 2021
1) Every used miz I test drove had a super hard jerk out of first gear including the one I purchased, I was told it was fine, went to another dealership and was told the transmission clutch was gone, repaired under warranty. 2) Gas tank door spring failed, saw its a common problem with Ford Lincoln vehicles, dealer replaced entire door housing sleeve, not covered under warranty, had to be installed twice after coming out after incorrectly installed. 3) Front headlights lens spider web cracking. When purchased I saw small stress cracks at top by hood 3 to 7 months later entire lens/globe housing look like shattered glass but still in tacted, not covered under warranty, now passenger light starting to look the same. Only had the car 13 months. Dealer service rep ask do I drive car alot or drive in the rain, I was shocked. 4) Rear trunk tail light across entire back end full of moisture. Not covered under warranty. Every since 2007 this seem to be a common problem with every car I had to poor designed product that consumer have to pay for and shouldn't. It will cost thousands of dollars to replace.
EXTERIOR LIGHTINGJune 29, 2021
The contact owns a 2017 Lincoln MKZ. The contact stated that the headlight housing was cracked. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 53,000.
EXTERIOR LIGHTINGJune 23, 2021
The daytime running lights fail to illuminate which is a safety hazard. A message to check the headlights is displayed on the dashboard ONLY when the car is started with the remote start feature. This is a known problem as confirmed by technical service bulletin (TSB #SSM 46508)
AIR BAGS,SEATSNovember 5, 2020
I WAS STATIONARY BEHIND A CAR TURNING LEFT ON HWY 154 S IN COWETA CO, GA, WHEN I WAS HIT FROM BEHIND BY ANOTHER AUTOMOBILE GOING APPROXIMATELY 50+ MPH. THE DRIVER WHO HIT ME NEVER APPLIED HIS BRAKES, WHICH PUSHED MY CAR INTO THE SUV IN FRONT OF ME. THE CAR I WAS PUSHED INTO WAS SHOVED 30+ YARDS DOWN THE ROAD. MY AIRBAGS DID NOT DEPLOY AND MY DRIVER'S SIDE SEAT BROKE.
Crash reported1 injury(ies)
NHTSA #11373156SERVICE BRAKESSeptember 21, 2020
COLLISION MITIGATING BRAKING DOES NOT ENGAGE THE BRAKES. WHEN A TRUCK SUDDENLY CUT ME OFF, THE AUDIBLE AND VISUAL WARNING INDICATE OBJECT IN THE WAT BUT NO BRAKING OCCURS. BRAKE PEDAL DOES NOT PUMP UP (AS IT DOES WHEN THE RADAR CRUISE CONTROL SLOWS THE CAR). CAN REPRODUCE BY FOLLOWING TURNING VEHICLE TOO CLOSELY.
ENGINESeptember 3, 2020
PURCHASED CPO WITH 38K MILES ON IT. A WEEK AFTER OWNING SMOKE EMITTED FROM EXHAUST, CHECK ENGINE LIGHT CAME ON AND CAR WAS ROUGH TO START, IDLING HARD. CAR MELTED STRONGLY OF ANTIFREEZE BUT NO VISIBLE LEAKS. LINCOLN DID INSPECTION AND SAYS NEEDS A NEW ENGINE DUE TO COOLANT LEAKING INTO CYLINDERS AND PISTONS FAILING. ENGINE IS ON BACKORDER FOR TWO MONTHS. THIS SEEMS TO BE A KNOWN PROBLEM. WE ARE EXTREMELY UNHAPPY. HAVEN'T EVEN HAD THE CAR TWO WEEKS BEFORE THIS STARTED HAPPENING. WE WANT OUT OF THIS CAR!
SUSPENSION,POWER TRAINJune 15, 2020
JERKS HARD INTO SECOND GEAR AND JERKS WHEN PUT IN REVERSE IN MOTION. *TR
ENGINEMay 15, 2020
STARTED HAVE PROBLEMS WITH THE HEAT ON THE CAR, TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO TSB 19-2346 IT IS A KNOWN DEFECT WITH THIS MODEL OF VEHICLE AND THEY REFUSE TO PAY FOR REPAIR DUE IT BEING OUT OF WARRANTY. *TR
STEERING,WHEELSNovember 13, 2019
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE DRIVING 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE PULLED TO THE RIGHT OR LEFT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRAND LEDGE FORD LINCOLN (6080 E SAGINAW HWY, GRAND LEDGE, MI 48837, (517) 627-8100) WHERE IT WAS TEST DRIVEN. THE DEALER DID NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 394-7000) WHERE IT WAS TEST DRIVEN. THE DEALER CONFIRMED THAT THE ALIGNMENT WAS UNEVEN. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V167000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 24864137. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHEROctober 21, 2019
I WENT TO START MY VEHICLE NO POWER AT ALL.. WEIRD NOTHING EVER HAPPENED LIKE THAT BEFORE. SO I GET AAA TO GIVE ME A BOOST. I GET TO MY DESTINATION. GO TO GET BACK IN MY CAR AND LEAVE. CAR DEAD NO POWER AT ALL. GET TOWED TO THE DEALER. BATTERY CHECK WAS GOOD. THEY COULDN'T FIND OUT THE PROBLEM. THEN THE CAR WOULD GET JUMP STARTED BUT WOULDN'T TURN OFF WHEN YOU PRESS THE BUTTON ONLY THE AUXILIARY THINGS WOULD POWER OFF. THE DEALER IS TELLING ME IT'S WATER DAMAGE BUT HOW? IT'S GARAGE KEPT..
POWER TRAIN,ENGINESeptember 30, 2019
OIL PAN LEAK RTV LEAK. THIS MKZ IS LEAKING UP TO 1/4 QUART OF OIL A DAY.
ENGINESeptember 30, 2019
POWER LOSS WHEN ACCELERATING HARD ON THE FREEWAY (65MPH+). POWER IS SIGNIFICANTLY REDUCED, MAKING ME A HAZARD ON THE ROAD! THE VEHICLE CONTINUES TO 'LIMP' UNTIL CAR IS TURNED OFF AND RESTARTED. WHEN I TOOK IT TO THE GARAGE, THE VALVES WERE FOUND TO HAVE MAJOR CARBON BUILDUP AND THE #1 CYLINDER HAD A CRACKED SPARK PLUG.
ENGINE,FUEL/PROPULSION SYSTEMJuly 10, 2019
VEHICLE STALLS/LOSES POWER ONCE FUEL REACHES BELOW HALF TANK OF GAS. FORD HAS ISSUED TSB'S ON THIS VERY ISSUE ON MANY OF THEIR OTHER ENGINES, BUT I'VE BEEN UNABLE TO FIND A TSB FOR THIS ISSUE FOR MY VEHICLE SPECIFICALLY. HERE IS THE TSB FOR FORD FOCUS'S WITH THIS ISSUE: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. THE CANISTER PURGE VALVE (CPV) MAY MALFUNCTION, POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. TSB # 18S32. WHEN PRESSURE IS BEING RELEASED FROM THE GAS TANK VIA THE FUEL DOOR OPENING, GAS SPRAYS OUT OF THE OPENING AND GOERS STUCK/HARDENED TO EXTERIOR OF CAR.
STRUCTURE,LATCHES/LOCKS/LINKAGESOctober 29, 2018
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HOOD AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD SEVERAL TIMES SINCE JUNE OF 2018 TO CHECK IF THE HOOD OF THE VEHICLE WAS OPEN AND/OR UNLATCHED. THE CONTACT STATED THAT THE HOOD WAS NOT OPEN OR UNLATCHED SEEMINGLY. IN ADDITION, THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OHIO 44060 (440) 266-3000) WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS MADE AWARE OF THE REOCCURRENCE TWICE BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO ANOTHER DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *JB
POWER TRAINJune 3, 2018
VEHICLE JERKS AGGRESSIVELY FROM PARK TO REVERSE THEN REVERSE TO DRIVE AT COLD START. AND FROM PARK TO DRIVE. THEN THERE IS A DELAY IN ENGAGEMENT WHERE THERE IS NO MOVEMENT AT ALL AS YOU SIT IN THE ROADWAY WITH TRAFFIC. NO CODES DISPLAYING AFTER AN APPOINTMENT WITH DEALERSHIP AND ALTHOUGH I PROVIDED VIDEOS OF ISSUE OCCURRING THEY SAY THEY CAN'T DUPLICATE ISSUE AND I MUST COME BACK, WEEKS LATER. AS SOON AS I LEAVE ISSUE OCCURS AGAIN.....
STEERING,VEHICLE SPEED CONTROL,ENGINEFebruary 1, 2018
WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD CAME ON AND RAN WITHOUT ENGINE LIGHT AND SEEMED TO REV UP HIGHER THAN NORMAL, THEN CAME BACK DOWN. NO OTHER INDICATIONS APPEARED OTHER THAN "NO USE OF AUTO BRAKE AVAILABLE"
SERVICE BRAKES,FUEL/PROPULSION SYSTEMJanuary 9, 2018
1-CAR STALLED AND DIED TURNING FROM PARKING LOT ONTO STREET. BARELY AVOIDING COLLISION. 1/6/2018. DEFECT IN FUEL DELIVERY. STILL IN SHOP. 2- ODD NOISE AND SMELL WHILE BACKING UP DUE TO CRACKS IN BRAKE PAD . 1/17/17 REPLACED 01/17/17 ( HAVE REPAIR INVOICE, NOT SURE HOW TO UPLOAD)
AIR BAGSOctober 30, 2017
AIRBAG LIGHT
STEERINGSeptember 2, 2017
WITH THE V6 TWIN TURBO EQUIPPED FRONT WHEEL DRIVE MKZ YOU GET AN EXTRA TRILL IN ADDITION TO THE FAST ACCELLERATION . THE TORQUE STEER PROBLEM IS SO BAD THE STEERING WHEEL SNAPS OUT OF YOUR HAND AND JUMPS INTO THE ON COMMING LANE ! IF YOUR LOOKING FOR AN EXCITING CAR TO DRIVE, THIS IS IT !!!!
VEHICLE SPEED CONTROLJuly 13, 2017
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE VEHICLE WAS NOT PARKED CORRECTLY AND DECIDED TO STRAIGHTEN THE VEHICLE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AND THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND DROVE OVER A CURB. WHILE ATTEMPTING TO REVERSE THE VEHICLE OFF OF THE CURB WITH THE BRAKE PEDAL STILL DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AGAIN. THE VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND FAILED TO STOP. AS A RESULT, THE VEHICLE ROLLED INTO TWO PARKED VEHICLES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HINES PARK LINCOLN (40601 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 619-6272) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE COULD FILE A SUBROGATION INSURANCE CLAIM. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/06/17*LJ *CN
Crash reported
NHTSA #11005181ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJuly 10, 2017
2017 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO COMPUTER TOUCH SCREEN MALFUNCTION, HEADLIGHTS CONTROL SWITCH PROBLEMS. *LD THE CONSUMER STATED WITHIN THE FIRST MONTH OF PURCHASING THE VEHICLE THE TOUCH SCREEN WOULD SHUT DOWN AND REBOOT ITSELF WHILE DRIVING. THE SWITCH THAT CONTROLS THE HEADLIGHTS WAS ALSO FAULTY. UPDATED 07/10/2017*JS