2020 Lincoln MKZ Problems & Complaints

While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You can see glass flying off the back of the car that could have easily damaged another vehicle if one happened to be close enough. I have been without my car for almost three months as it sits in a glass repair shop waiting for a part that is supposedly nationally back ordered. The Lincoln dealership wouldn't even help me. They just pointed me straight to the glass shop while adamantly saying a rock must have hit the top of my car to cause the damage.

My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [XXX] . Car was towed to a mechanic shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)