137 consumer complaints have been filed with NHTSA for the 2014 Mazda Mazda6. Click any complaint to view the full owner description.
POWER TRAIN,FORWARD COLLISION AVOIDANCEOctober 4, 2025
At 70000 miles the transmission just got stuck into a single gear in manual. I drove it home and the check engine light came on. Before this problem the car would not go into park. Every time I put it into park I was unable to turn off the car because it thought it was still in gear. I had to fiddle the gear stick. The car also made a high pitch click (metallic) when shifting into 1st or Reverse from park. I took it to Capitol Mazada San Jose and they charged me $7000 to fix some transmission problem. I took it home and the clicking noise did not go away. I took it back to the dealer and they redid some work.
UNKNOWN OR OTHERAugust 28, 2025
I pulled into my parking space in front of garage door, I came to a complete stop and positively without any doubt, put my foot on the brake. As I shifted to park, all of a sudden engine loudly revved up and car suddenly and quickly accelerated through garage door. I want to make it perfectly clear, I DID NOT HAVE MY FOOT ACCIDENTLY ON THE ACCELERATOR WHEN CAR SUDDENLY ACCELERATED. Mazda checked the car and said nothing was wrong with the car. This has happened to many other people with Mazda and other makes and people are told too many times that there is nothing wrong the car when it clearly is not human error.
FUEL/PROPULSION SYSTEMAugust 14, 2025
My 2014 mazda 6 EVAP system pops the p0451 when filling up gas to the first click. It goes away after a while if I take care to not fill up the tank all the way to the top. It is similar to a issue reported by recall 7414D for other 2014 mazda 6s. My car is not covered by the open recall, but it is experiencing similar issues. The p0451 goes on and off depending on how much i fill up the gastank.
UNKNOWN OR OTHERMay 20, 2025
The car will not go into Park right away. As previously reported, I have to start the car multiple times to get it into Park--can take up to 10 plus minutes before the car will go into Parkand shut off--only then I can lock the car! Very frustrating since it's a known issue and still has not been recalled
ELECTRICAL SYSTEMFebruary 4, 2025
The park position sensor doesn't work. The car doesn't recognize that the car is in park and will not turn off. This is a known issue with the mazda 6 2014 and I do not know why there hasn't been a recall. I shouldn't have to pay to have this fixed. Started in 2019. Sometimes it takes 20 or more times to get the car to turn off by shifting in gear and back into park or starting and turning off the car. If you can't get the car turned off you cannot lock the doors and it will run the battery down. I just want this to be recalled so the dealership will repair. Thank you, this is a very frustrating situation. Literally my arm gets tired from slamming the gear shifter into park trying to get the car turned off.
FUEL SYSTEM, GASOLINEOctober 16, 2024
The contact owns a 2014 Mazda Mazda6. The contact stated that while parked, there was a strong fuel odor coming from the vehicle. In addition, there was fuel leaking from the rear of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 14V170000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 144,000.
VEHICLE SPEED CONTROLOctober 15, 2024
The car had a (SUA) Sudden Unintended Acceleration malfunction. No, the car was totaled and towed away. My safety was put at risk as I was slowly pulling into a parking spot, eased my foot onto the brake and this malfunction caused my car to involuntarily jolt into a rampant high speed. It jumped a curb and crashed into a tree. My brake was useless in stopping this runaway vehicle. The only thing that stopped it was that tree! The airbag deployed and I was badly bruised from the airbag. Fortunately, there were no pedestrians or other cars near mine. There were no warning lights or messages before, during or after the accident. It happened so quickly because the tree was only a few feet in front of my car.
ELECTRICAL SYSTEMApril 30, 2024
When pressing the start stop button, the ignition may not turn off the accessories, even with the shifter in park position, and the vehicle engine shuts off normally the ignition stays on in accessory mode. This can cause battery drain/dead, possibly leaving me stranded in the dangerous situation. This has been unknown problem that is been refused by Mazda to create a recall. Right now it’s the car not acknowledging it’s in park because of a faulty switch, that Mazda clearly knows about and has had tons of complaints about and is well documented with NHTSA. How bad does this need to get before Mazda puts out a recall for all vehicles affected. Eventually, it will never be able to go to park and I may get in my car to drive it and it starts off in the wrong shift the wrong and I end up in a car accident. I’m sure Mazda wouldn’t want any crashes, fires, injuries or deaths on their hands do this well established faulty switch that they refused to recall.
ELECTRICAL SYSTEMMarch 29, 2024
The Shifter Park Switch failed, causing the vehicle to say on when turning the vehicle off. This causes the battery to drain and created a bad cell battery. This caused the vehicle to turn off while in motion driving multiple times putting the driver and surrounding vehicles at risk. This vehicle has been inspected by the Mazda dealership/manufacturer.
ENGINEJanuary 4, 2024
The incident occurred while operating a diligently maintained 2014 Mazda 6 Touring, overseen by dealership service. While driving, the check engine light illuminated, prompting an immediate halt. Upon inspection, a concerning observation was made: the coolant level was significantly low. Despite no apparent leaks, further examination revealed a crack in the cylinder head, allowing coolant to mix with the oil. This issue, specific to Mazda's 2.5L Skyactiv engine, has been identified as a manufacturing defect, independent of overheating. Notably, this problem has been echoed by multiple users, confirming the presence of defective cylinder heads in these vehicles. This flaw necessitates an expensive repair, absolving the vehicle owner of any responsibility. Despite the widespread occurrence of this issue, Mazda has declined to issue a recall for vehicles equipped with these faulty cylinder blocks. Online forums and discussions have highlighted numerous instances of identical cracks in the same location, affirming the prevalence of this problem with Mazda's 2.5L engines. This poses a serious concern for vehicle safety and warrants attention from both Mazda and vehicle owners. Additional information regarding this issue can be found through the provided links. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEMNovember 27, 2023
When I put the car in park and push the push start/stop button, the car shuts off but the accessories and middle console display stay on. I have to keep shifting the car between the park position and the drive position before I put it back to the park position for the car to completely shut-off. This car is available for inspection. As far as safety is concerned, the only thing I can think of is that if the car does not completely shut off the battery would drain and not be able to start the car. I took the car to my mechanic and he said that I need to take it to the dealer. The dealer was informed and the dealer said that it was not a recall. The car was only inspected by my mechanic. There were no warning lights or messages in the car or symptoms prior to this happening.
FUEL SYSTEM, GASOLINEOctober 10, 2023
The contact owns a 2014 Mazda Mazda6. The contact stated that on multiple occasions, the vehicle would stall upon the depression of the accelerator pedal as a fuel odor would emit from the vehicle. The check engine light would also appear on the instrument panel. The vehicle had been taken to an independent mechanic who replaced the fuel line O-ring seal on three separate occasions. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
ELECTRICAL SYSTEMAugust 8, 2023
The contact owns a 2014 Mazda Mazda6. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 17V393000) (Parking Brake). The contact stated that after the recall repair was completed and she arrived at her destination and attempted to shut off the vehicle, the vehicle failed to shut off. The contact disconnected the battery to shut off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
ELECTRICAL SYSTEMApril 14, 2023
IGNITION DOES NOT TURN OFF WHEN PRESSING START/ STOP BUTTON When I park the car i.e. set the gear to Park position it doesn't turn off completely. The electricals in the car are ON and this is noticed for multiple mazda 6 and mazda cx-5 cars and despite complaining to the dealers there is no resolution from Mazda.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERMarch 3, 2023
The vehicle wont shut completely off when you press the start/stop button after shifting into "Park". The relay that tells the car it's in Park is faulty and the car wont shut off all the way. This will drain the battery and not allow the driver to lock the doors when they exit the vehicle. This is stranding hazard I've seen lots of YouTube videos and online forum complaints about this problem. It should be added to the recall list
LANE DEPARTURENovember 28, 2022
Blind side modules have to be replaced. Mazda bulletin BSM indicator flashing dtc u3000 2013-2015 Mazda. No accidents or body damage yet dealers is asking $2100 dollars for repair. 2014 Mazda 6 with 99k miles. BSM is very useful and functional when working and provides an added element of safety.
SERVICE BRAKESAugust 16, 2022
I was at a doctor's office and their parking lot has a large slope. I parked facing up the slope and applied the parking brake. When I exited the vehicle, I felt the vehicle slowly sliding backwards. I pushed rearward on the car to check if the brakes were holding which accelerated the roll. I jumped back in the vehicle and depressed the brake pedal to stop the roll. I replaced the rear brake pads and noticed extremely uneven wear. Additionally, the left-rear caliper parking brake actuator was bound-up and wouldn't function. I exercised the actuator to loosen it up a bit which should be just enough until I can order the part. I experienced this same issue with my parking brake in 2017. In 2017, I took the car to the dealer who replace the rear brake calipers under recall 17V393000. I called the dealer today 8/16/2022 and they stated the calipers cannot be replaced under warranty or recall again. I find it extremely disturbing that the parking brake would experience such an extreme failure twice in the 8 years I've owned this vehicle. In 2017, the parking brake released suddenly while the car was unattended sending the car down my 100ft driveway, glancing my house and crashing through a wooden fence before stopping. Luckily, this time (2022), I know of the prior issue and can be proactive about replacing the faulty part. These calipers need a redesign where the calipers can last more than 5 years before such a safety failure... or that the parking brake not functioning while unattended isn't the first indication of failure.
POWER TRAINAugust 16, 2022
The contact owns a 2014 Mazda Mazda6. The contact stated while attempting to turn off the vehicle, it was not operating correctly. While the vehicle was parked, it was unable to shut down. The contact would shift back and forth to different gears for the vehicle to shut down correctly. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
ELECTRICAL SYSTEMJune 30, 2022
Ignition does not turn off when pressing start/stop button draining battery with car completely shutting down while driving, coasting to the side of road almost causing an accident. Second time, car was parked, would not restart, had to get a jumpstart as battery was drained once again. Third time, car wouldn't restart at all and car had to be towed.
POWER TRAIN,ELECTRICAL SYSTEMFebruary 14, 2022
The contact's son owns a 2014 Mazda Mazda6. The contact stated that while her son was attempting to shift into PARK, the vehicle failed to recognize the gear selected, causing the battery to drain over time. There was no warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the NHTSA for assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHEROctober 28, 2021
When you turn the car off the accessory stays on. In other words it doesn’t shut off all the way. That is a hazard because the battery will go dead in time. I looked on the internet and found a lot of complaints about this issue with these cars. The car has a defective shifter switch. Mazda won’t recall the part even though there have been many complaints. This is a defective part. If a part is defective they should recall the part. I don’t see why I should have to pay $400.00 to put a $50 part in my car that is defective. My car is available for inspection upon request.
POWER TRAIN,UNKNOWN OR OTHER,ENGINEJuly 12, 2021
After driving when i got to put the vehicle into park- I place it in park but it gives me a error saying not in park
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJune 1, 2021
I think it is unfair that a manufacturing problem has been unnoticed and left to people to pay for. I am already paying enough for this car to also have to worry about a manufacturing problem that has been left unattended by the company. This certainly is very dangerous as I might have the cars battery die and have no way of getting immediate help and right now it's just the car not acknowledging the parking mode but what if one day the car starts using the wrong shift unknowingly to me and I end up in a car accident because of this? I wont be able to do anything as this has been left unnoticed and no recall has been made even with the dangers it presents to the driver and the car itself. Some of this informations was found on https://Mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-Mazda
SUSPENSION,WHEELS,SERVICE BRAKESSeptember 17, 2020
BUENOS DIAS EN EL ANO 2017 MANEJABA EN LINEA RECTA APROXIMADAMENTE 40 M/H LOGRE VER UN VENADO Y APLIQUE LOS FRENOS PAUSADAMENTE EL CARRO SE DEZPLAZO HACIA LA IZQUIERDA SIN RAZON ALGUNA SALIENDO FUERA DE LA CARRETERA E IMPACTANDO CON EL ORILLO DE LA CARRETERA CAUSANDO DESPRENDIMIENTO DEL CAUCHO DERECHO Y MUCHO DANO EN LA SUSPENSION AHORA DESPUES DE 3 ANOS ME DOI CUENTA POR MEDIO DE LA MAZDA QUE ALGUNA PARTE DEL SISTEMA DE FRENOS EN ALGUNOS MODELOS A SIDO DEFECTUOSA ESTO A PODIDO OCASIONAR LA MUERTE DE MI FAMILIA
ELECTRICAL SYSTEMAugust 16, 2020
RADIO AND ACCESSORIES DO NOT ALWAYS SHUT OFF WHEN ENGINE IS TURNED OFF CAUSING ELECTRICAL DRAIN ON BATTERY. HAS HAPPENED MANY TIMES. DEALERS THINK IT COULD BE PARK SWITCH. ANY RECALLS ON THIS ISSUE?
AIR BAGSJuly 7, 2020
TL* THE CONTACT OWED A 2014 MAZDA M6. THE CONTACT STATED WHILE HER SON WAS DRIVING 55 MPH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED INDEPENDENTLY AND CAUSED HIM TO DRIVE INTO A DITCH. THE CONTACT STATED SHE DOES NOT KNOW IF ANY WARNING LIGHTS WERE ILLUMINATED. THE DRIVER DISLOCATED HIS LEFT SHOULDER AND HIS RIGHT SHOULDER WAS SPRAINED, BOTH HANDS WERE SPRAINED, HIS LEFT LEG WAS SPRAINED AND HE EXPERIENCED BACK PAINS. THE DRIVER WAS TAKEN TO THE HOSPITAL BY AN AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
UNKNOWN OR OTHERJuly 2, 2020
THE FORWARD OBSTRUCTION WARNING HAS A PROBLEM! *TR
ELECTRICAL SYSTEMJune 22, 2020
AS MANY OF US HAVE EXPERIENCED, I ALSO HAVE AN ISSUE WITH THE ACCESSORY MODE STAYING ON AFTER TURNING THE CAR OFF. BASED ON MY RESEARCH, IT APPEARS TO BE THE PARKING SWITCH INSIDE THE SHIFTER WEARS OFF AND THE CAR DOESN?T REGISTER THE CAR IS IN PARK. MAZDA SHOULD ISSUE A RECALL ON THIS, AS I HAVE EXPERIENCED BATTERY DRAINAGE AND IT SEEMS TO BE GETTING WORSE WITH TIME. IT SEEMS TO HAPPEN RIGHT AROUND THE 50-75K MILEAGE, JUST OUTSIDE THE WARRANTY PERIOD. IT JUST SEEMS TOO PREMATURE AND NOT SOMETHING THAT HAPPENS AFTER 100K MILES. IT HAPPENS WHEN THE CAR IS STATIONARY. *TR
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)June 9, 2020
AS I PUT IN PARK MODE TO TURN OFF (PUSH BUTTON) VEHICLE STAY ON ACCESSORY , RADIO AND ALARM BEEPING STAYS ON AND DOES NOT GO OFF... I HAVE READ NUMEROUS COMPLAINTS AND REVIEWS ON MAZDA 6 & MAZDA CX5 EXPERIENCING THE SAME PROBLEM, GOING BACK FROM 2012 AND I JUST HAD A RECALL DONE ON MY CALIPERS, AND THEY SAID THEY REPLACED THE DOOR PADDING BUT NOTHING SHOWED OF NEW MATERIAL. WHEN I ASKED THEM ABOUT THE START /STOP PROBLEM THEY SAID THEY HAD NEVER HEARD OF THIS PROBLEM.. TODAY I HAVE BEEN DOING RESEARCH ON THIS PROBLEM AND READ LOTS OF THIS SAME PROBLEM. WHY IS IT NOT A RECALL ISSUE THEIR HAS BEEN SO MANY COMPLAINTS... THANK YOU FOR READING MY ISSUES. *TR
ELECTRICAL SYSTEMMay 14, 2020
I OWN A 2014 MAZDA 6 GRAND TOURING. THE CAR HAS ABOUT 72K MILES ON IT. I BOUGHT THE CAR A YEAR AGO AND STARTING A FEW MONTHS AGO THE CAR WOULD NOT TURN OFF IMMEDIATELY AFTER HITTING THE IGNITION BUTTON. THE CAR PANEL WOULD SAY THAT I HAD TO PUT THE CAR IN PARKING EVEN THOUGH THE CAR WAS ALREADY IN PARKING MODE. USUALLY I WAS ABLE TO SIMPLY MOVE THE SHIFT STICK A BIT AND IT WOULD ALLOW ME TO TURN THE CAR OFF COMPLETELY. BUT IT HAS GOTTEN WORST OVER TIME AND IT'S BEGINNING TO AFFECT MY BATTERY LIFE. I HAVE DONE SOME RESEARCH AND FOUND OUT THAT MY CAR IS NOT THE ONLY ONE WITH THIS PROBLEM. BASED ON THE INFORMATION I FOUND MANE OF THE 2014 MAZDA 6 MODELS (SPECIFICALLY THOSE MANUFACTURED LATE 2013 AND EARLY 2014) HAVE BEEN SHOWING THIS SAME PROBLEM WITH THE IGNITION SWITCH UNIT. MAZDA FOUND THE PROBLEM AND FIXED IT IN THE NEWER CARS BUT A RECALL WAS NEVER MADE FOR THOSE CARS WITH THE BAD SWITCH UNIT. I TRIED CONTACTING THEIR SUPPORT SYSTEM TODAY AND THEIR ANSWER WAS THAT BECAUSE A RECALL HADN'T BEEN DONE THEY WOULD NOT DO ANYTHING ABOUT IT. I THINK IT IS UNFAIR THAT A MANUFACTURING PROBLEM HAS BEEN UNNOTICED AND LEFT TO PEOPLE TO PAY FOR. I AM ALREADY PAYING ENOUGH FOR THIS CAR TO ALSO HAVE TO WORRY ABOUT A MANUFACTURING PROBLEM THAT HAS BEEN LEFT UNATTENDED BY THE COMPANY. THIS CERTAINLY IS VERY DANGEROUS AS I MIGHT HAVE THE CARS BATTERY DIE AND HAVE NO WAY OF GETTING IMMEDIATE HELP AND RIGHT NOW IT'S JUST THE CAR NOT ACKNOWLEDGING THE PARKING MODE BUT WHAT IF ONE DAY THE CAR STARTS USING THE WRONG SHIFT UNKNOWINGLY TO ME AND I END UP IN A CAR ACCIDENT BECAUSE OF THIS? I WON'T BE ABLE TO DO ANYTHING AS THIS HAS BEEN LEFT UNNOTICED AND NO RECALL HAS BEEN MADE EVEN WITH THE DANGERS IT PRESENTS TO THE DRIVER AND THE CAR ITSELF. SOME OF THIS INFORMATIONS WAS FOUND ON HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NOT-TURN-OFF-WHEN-PRESSING-STARTSTOP-BUTTON-2013-2014-MAZDA. *TR
ELECTRICAL SYSTEMApril 13, 2020
I WAS AT WALMART ABOUT 3 WEEKS AGO AND WHEN I FINISHED SHOPPING I CAME OUT TO MY VEHICLE IN AN ALMOST EMPTY PARKING LOT AND MY CAR WOULD NOT START. WITH PEOPLE ALREADY SCARED ABOUT THE CORONA VIRUS NO ONE WAS WILLING TO HELP. SINCE THIS IS OUR ONLY VEHICLE I ENDED UP HAVING TO CALL A RELATIVE FROM TO COME AND HELP ME HE TOLD ME THAT MY BATTERY HAD DIED, I TOLD HIM THAT THAT COULDN'T BE THE PROBLEM WHEN I GOT HOME I LOOKED ON THE INTERNET AND I SAW WHERE THERE WERE HUNDREDS OF MAZDA CAR OWNERS WHO WERE HAVING THE SAME PROBLEM, CAR WILL NOT SHUT OFF WHEN IN PARK DRAINING BATTERY. I JOINED THE LONG LIST OF MAZDA OWNERS BY CALLING MAZDA COMPLAINING ABOUT THE APPARENT MANUFACTURER'S DEFECT AND WAS MET WITH THE SAME SCRIPTED SCRIP. "SORRY BUT THEY HAVE NOT RECEIVED ENOUGH COMPLAINTS FOR A RECALL AND THEY FELT THAT THIS WAS REALLY NOT A "SAFETY" ISSUE, REALLY? A WOMAN BEING STRANDED IN AND EMPTY PARKING LOT AT NIGHT WITH NO SECURITY IS NOT A SAFETY ISSUE, I DON'T SEE WHAT IS. MAZDA KNOW AND HAS KNOWN FOR YEARS ABOUT THE GEAR SHIFT BEING DEFECTED BUT HAS IGNORED THE HUNDREDS OF COMPLAINTS THAT HAVE BEEN CALLED IN BECAUSE WHEN WE CALL IN TO CS THEY DON'T RECORD COMPLAINT SO THEREFORE NEVER ENOUGH REGISTERED COMPLAINTS
SERVICE BRAKESMarch 3, 2020
2-3 MONTHS AGO I NOTICED THAT EMERGENCY HAND BRAKE WAS NOT HOLDING THE CAR AGAIN AFTER RECALL HAS BEEN COMPLETED BACK IN SEP 2017. NOW I ALWAYS LEAVE MY CAR PARKED ON THE 1ST GEAR (MANUAL TRANSMISSION). MY MECHANIC SAID THAT CALIPERS HAVE NEVER BEEN REPLACED AND THEY LOOK ORIGINAL ALSO HE SHOWED ME THAT BRAKE PADS ARE NOT BEING RELEASED AND GET STUCK REALLY HARD ON THE REAR AXIS. I FOUND THE INVOICE AND EVERYTHING THAT HAS BEEN REPLACED IS "PARKING BRAKE LEVER PER RECALL ORDER". ALSO MAZDA DECLINED FIXING/REPLACING BRAKE PADS THAT HAVE BEEN WORN OUT WITHING 1 YEAR AFTER I REPLACED THEM. THEY SAID THAT THIS CAN'T BE COVERED SINCE THE JOB HAS NOT BEEN DONE BY MAZDA SERVICE AND THE PARTS WERE AFTERMARKET. I HAD TO CHANGE PADS ON THE READ AXIS 2 TIMES IN ALMOST 1 YEAR AND NOW I HAVE TO DO IT AGAIN. ALSO I HEAR SQUEAKING NOISE WHEN I'M DRIVING. I CAN HEAR THAT THE PADS ARE NOT COMPLETELY RELEASED AND TOUCHING BRAKE DISKS. ALMOST A YEAR BEFORE THE RECALL MY CAR ROLLED DOWN THE SLOPE AND BLOCKED FAIRLY BUSY ROAD IN WASHINGTON DC. LUCKILY IT DIDN'T HIT ANY CAR OR PERSON.
STEERINGFebruary 7, 2020
STEERING WHEEL LOCKS WHEN REVERSING TO THE RIGHT OR WHILE DRIVING ON A BUMPY CITY ROAD. IT HAPPENS WHILE GOING 45MPH. ATLANTA, GA
FUEL/PROPULSION SYSTEMJanuary 6, 2020
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE STANDING OUTSIDE OF THE VEHICLE, THE CONTACT DETECTED AN ABNORMAL FUEL ODOR. THE ODOR WAS NOT PRESENT INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE FUEL ECONOMY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED; HOWEVER, THE MECHANIC WAS UNABLE TO PINPOINT THE SOURCE OF THE FUEL ODOR. THE VEHICLE WAS SUBSEQUENTLY TAKEN TO ROMANO MAZDA (LOCATED AT 3120 ERIE BLVD E, SYRACUSE, NY 13214, (315) 446-9666) WHERE IT WAS DETERMINED THAT THE FUEL ODOR WAS DUE TO CORROSION BETWEEN THE FUEL TANK AND FUEL PUMP CONNECTION POINT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA BY THE MANUFACTURER. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THERE WOULD BE NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
ELECTRICAL SYSTEM,ENGINENovember 5, 2019
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHEN THE PUSH TO START BUTTON WAS PRESSED TO TURN OFF THE VEHICLE, THE ENGINE TURNED OFF, BUT THE ELECTRICAL FEATURES CONTINUED TO OPERATE INDEPENDENTLY AND INTERMITTENTLY. THE CONTACT STATED THAT AN ORANGE LIGHT ON THE PUSH START BUTTON ALERTED HIM THAT THE VEHICLE WAS IN ACCESSORY MODE. IN ORDER TO FULLY TURN OFF THE VEHICLE, THE CONTACT WOULD RESTART THE VEHICLE, PLACE THE GEAR IN DRIVE, ENGAGE THE EMERGENCY BRAKE, AND PLACE THE VEHICLE BACK INTO PARK. THE CONTACT STATED THAT THIS METHOD DID NOT ALWAYS WORK AND THAT HE WOULD SOMETIMES HAVE TO MAKE MULTIPLE ATTEMPTS FOR THE VEHICLE TO SHUT OFF. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA ID NUMBER: 10160553. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,000.
ELECTRICAL SYSTEMOctober 15, 2019
IT HAS HAPPENED A LOT. SOME OF THE ELECTRICAL SYSTEMS OF THE CAR SUCH AS RADIO, DISPLAY, ETC STAY ON WHEN IT IS TURNED OFF. I SPEND SEVERAL MINUTES MOVING BACK AND FORTH TO SHUT IT DOWN SUCCESSFULLY. THIS MIGHT CAUSE A SERIOUS PROBLEM LIKE BATTERY DRAIN ON A COLD DAY WHEN I AM IN A RUSH TO LEAVE THE CAR QUICKLY.
ENGINEOctober 3, 2019
2014 MAZDA 6 IGNITION SWITCH ISSUE. KEYLESS IGNITION SWITCH - CAR WILL NOT TURN OFF. EVEN IF SHIFT IS IN PARK THE ENGINE SHUTS OFF BUT THE IGNITION STAYS ON. FOUND ON CARS.COM BUT MAZDA HAS NOT RECALLED.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINESeptember 27, 2019
VEHICLE PUSH TO START FAILS WHEN SHUTTING OFF CAR. THE CAR'S NOT READING THAT IT IS IN PARK. ENGINE WILL SHUT OFF BUT ALL VEHICLE ELECTRONICS WILL STAY ON AND CAR CAN STILL BE SHIFED OUT OF GEAR. DEALERSHIP REPLACED GEAR SELECTOR SWITCH WHICH THEY SAID HAD A FAULTY SPRING.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINESeptember 27, 2019
ENGINE WILL STALL OUT WHILE DRIVING VEHICLE LOSES ALL POWER CHECK ENGINE LIGHT COMES ON BATTERY LIGHT COMES ON TRACTION CONTROL LIGHT COMES ON. WHEN ENGINE STALLS OUT AND THEN I LOSE POWER STEERING AND BRAKE CONTROL AND WILL HAVE TO PULL OVER TO THE SIDE TO RESTART THE VEHICLE. ENGINE WILL SPUTTER ON START UP WHICH SOUNDS LIKE A FAULTY MASS AIRFLOW SENSOR THIS IS A 2014 MAZDA MAZDA 6 WITH 57000 MILES
SEATSAugust 30, 2019
DRIVER'S SEAT DOES NOT SLIDE BACK AND FORWARD AT ALL. IS STUCK IN THE BACK POSITION.
UNKNOWN OR OTHER,ENGINEAugust 10, 2019
IGNITION DOES NOT TURN OFF WHEN PRESSING START / STOP BUTTON - PLEASE SEE ATTACHED MAZDA INVOICE.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEAugust 4, 2019
FOR SEEMINGLY NO REASON, THE VEHICLE WILL RESTART AND STALL WHILE DRIVING AND MULTIPLE WARNING LIGHTS WILL ILLUMINATE. THIS HAS HAPPENED WHILE DRIVING SLOW, FAST AND WHILE TURNING. WHEN THIS HAPPENS, I NEED TO IMMEDIATELY PULL OVER AND RESTART THE ENGINE. THE CHECK ENGINE LIGHT TURNS ON AND INDICATES AN ABRUPT VOLTAGE CHANGE ISSUE, BUT SOON TURNS OFF AFTER A FEW POWER CYCLES. THIS STARTED TO HAPPEN MORE AND MORE OFTEN, AND MORE RECENTLY, I HAD THE CAR NOT ABLE TO START AS IF THE BATTERY DIED. ALL MY ELECTRICAL COMPONENTS, SUCH AS HEADLIGHTS AND HAZARD LIGHTS SHUT OFF AND AFTER ABOUT 10 SECONDS, THEY ALL TURNED BACK ON AND RUNNING NORMALLY. AT THIS POINT MY VEHICLE STARTED UP AGAIN JUST FINE. THIS HAS NEARLY CAUSED AN ACCIDENT A COUPLE TIMES AND NO MECHANIC HAS BEEN ABLE TO DIAGNOSE THE ISSUE YET. ALTHOUGH, THIS ISSUE SEEMS ALARMINGLY CLOSE TO A RECENT RECALL THAT WAS ANNOUNCED FOR 2018-2019 MAZDAS RELATING TO A SOFTWARE ISSUE THAT CAUSES UNEXPECTED ENGINE STALLING RELATING TO THE FUEL-SAVING CYLINDER DEACTIVATION TECHNOLOGY. UNFORTUNATELY, EVEN THOUGH MY VEHICLE CONTAINS THE SAME TECHNOLOGY, IT WASN'T INCLUDED ON THIS RECALL LIST.
EXTERIOR LIGHTINGJuly 22, 2019
AFTER A YEAR OR SO OF OWNING THE VEHICLE, THE MOISTURE AND FOG APPEARED IN THE INNER TAIL LIGHT HOUSING, PASSENGER SIDE. I HAVE REPORTED THE PROBLEM TO A MAZDA DEALERSHIP BUT THEY SAID IT IS NORMAL AND MAZDA WILL NOT REPLACE THE TAIL LIGHT HOUSING. EVENTUALLY, MORE AND MORE WATER STARTED TO ACCUMULATE INSIDE, WHERE AT POINTS THE HOUSING WOULD BE COMPLETELY FOGGY AND EXCESSIVE LIQUID WOULD BE VISIBLE IN THE CORNER OF THE HOUSING FROM FEW FEET OF DISTANCE. IT'S ONLY MATTER OF TIME BEFORE THE WATER CAUSES ADDITIONAL ELECTRICAL PROBLEMS, NOT TO MENTION THE COMPLETE LOSS OF LIGHT VISIBILITY AND HOUSING TRANSPARENCY, TO ALL OTHER DRIVERS WHO ARE IN THE REAR. MAZDA NEEDS TO CORRECT THIS ISSUE INSTEAD OF SAYING IT IS NORMAL. MY CAR IS PARKED IN A GARAGE AND IT IS NOT EXPOSED TOO OUTSIDE WEATHER FACTORS AT ALL TIMES, DURING THE DAY. IT IS WELL PROTECTED. I HAVE REPORTED THE ISSUE TO MAZDA SEVERAL TIMES BUT WITH NO SUCCESS.
ELECTRICAL SYSTEMJuly 14, 2019
ACCESSORY POWER NOT SHUTTING OFF UPON TURNING OFF IGNITION.
ELECTRICAL SYSTEM,WHEELSMay 29, 2019
THERE IS A RED LIGHT INDICATOR SAYING THAT THE TIRES ARE NOT BALANCED. THE LIGHT ON THE RADIO PANEL IS ON EVEN AFTER THE CAR HAS BEEN SWITCHED OFF.
PARKING BRAKE,SERVICE BRAKESApril 17, 2019
A YEAR AGO I TOOK MY CAR FOR A RECALL THAT HAD TO DO WITH THE HANDBRAKE SOMEHOW RUSTING OUT WHERE IT SITS IN THE REAR BRAKE CALIPERS. THEY INSPECTED THE CALIPERS AND TOLD ME THEY HAD TO ORDER PARTS. I NEVER RECEIVED A CALL. THE NEXT TIME I WENT BACK I ASKED ABOUT IT AND THEY SAID IT WAS FIX. AFTER THE VISIT THEY RECOMMENDED TO REPLACE THE REAR BRAKE CALIPERS. THE VEHICLE IS A MANUAL AND IS TO THE POINT WHERE THE HAND BRAKE DOES NOT WORK AT ALL. IT RUNS THE RISK OF ROLLING AWAY IF THE TRANSMISSION FAILS OR IT COMES OUT OF GEAR. IT IS CLEARLY STATED IN NHTSA #17V-393 AND I HAVE CALLED MAZDA CORPORATE WHO TOLD ME IT DOESN'T HAVE TO DO WITH THE CALIPERS ("YOUR MAZDA DEALER WILL CHECK THE PARKING BRAKE ACTUATOR SHAFTS INSIDE THE LEFT AND RIGHT REAR BRAKE CALIPERS."). MAZDA REFERENCE NUMBER [XXX]. ALSO BECAUSE OF THE RUST THE HANDBRAKE IS LOSE SO IF YOU USE CRUISE CONTROL THE HANDLE CAN ACCIDENTAL PULL UP ENOUGH TO IGNITE THE HANDBRAKE LIGHT AND MAKE THE CAR AUTOMATICALLY TURN OFF CRUISE CONTROL WHICH IS SURPRISING AND COULD CAUSE THE DRIVER TO CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
PARKING BRAKE,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEMMarch 25, 2019
WHEN DRIVING ON A STREET OR HIGHWAY I CAN STILL DRIVE WITH THE EMERGENCY BRAKE ON IN THE UP POSITION, AND IT DOESN'T AFFECT MY VEHICLES FORWARD MOVEMENT WHAT SO EVER.
VEHICLE SPEED CONTROLMarch 22, 2019
INTERMITTENTLY, THE CRUISE CONTROL BUTTONS DO NOT PERFORM THEIR PROPER FUNCTION. WHEN EXPERIENCING THE ISSUE, ALL OF THE FOLLOWING OCCUR: 1) CANCEL BUTTON FUNCTIONS AS THE MINUS (DECELERATE) BUTTON, 2) THE MINUS BUTTON FUNCTIONS AS THE PLUS (ACCELERATE) BUTTON, 3) THE PLUS BUTTON DOESN'T WORK, AND 4) THE OFF BUTTON DISENGAGES THE CRUISE CONTROL BUT DOES NOT SHUTOFF THE CRUISE CONTROL MAIN POWER. THIS BEHAVIOR IS AN ISSUE BECAUSE WITH THE CANCEL BUTTON ACTING AS THE MINUS BUTTON, THE CRUISE CONTROL WILL ACTIVATE WITH THE CANCEL BUTTON. IN ADDITION, HAVING THE MINUS BUTTON FUNCTION AS THE PLUS BUTTON COULD CAUSE AN ACCIDENT IF THE CAR BEHAVES IN THE OPPOSITE MANNER AS EXPECTED. THE ISSUE OCCURS INTERMITTENTLY WHILE DRIVING.
POWER TRAINMarch 5, 2019
EARLY 2014 MAZDA 6'S WERE EQUIPPED WITH DEFECTIVE TRANSMISSIONS. TO THE BEST OF MY UNDERSTAND A BEARNING OF THE WRONG DIAMETER WAS INSTALLED LEADING TO AN INITIAL SYMPTOM OF A HIGH PITCHED WHINE AT HIGHWAY SPEEDS. MAZDA'S SOLUTION IS TO REPLACE THE TRANSMISSION, BUT IF IT'S OUT OF WARRANTY THIS COMES AT THE CUSTOMER'S OWN COST (~$5,000). THERE HAS BEEN A TSB ABOUT THIS FOR YEARS NOW #05-005-15-3027A. THE ISSUES ARE THAT THERE IS NO TELLING WHEN THE SYMPTOMS WILL OCCUR AND WHEN I ASKED MAZDA WHAT WOULD HAPPEN TO THE TRANSMISSION IF I WASN'T REPLACED, THEY DECLINED TO GIVE ME AN ANSWER. IT IS OF CONCERN TO THE SAFETY OF DRIVERS THAT MAZDA DEAL WITH THIS PROBLEM.
STEERINGFebruary 25, 2019
WHEN TRYING TO PUT THE CAR IN PARK, THE CAR WILL NOT CUT OFF UNTIL AFTER 7 OR 8 TRIES
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)February 19, 2019
FOW (FORWARD OBSTRUCTION WARNING) INSPECTION REQUIRED FLASHES ON DASH AS IF A LOOSE CONNECTION. ONLY FLASHES FOR ABOUT 3 SECONDS THEN GOES AWAY. I MANUALLY TURNED OFF FOW TO STOP THE FLASHING. BUT WILL TURN BACK ON ONCE I RESTART THE CAR. THE CRUISE CONTROL OFF/ON SWITCH SEEMS TO AFFECT THE WARNING FLASHES AS WELL. ONCE THE CAR WARMS UP, THINGS SEEM NORMAL. DURING DRIVING THIS EFFECTS THE CRUISE CONTROL AND SYSTEM OVERALL. HAPPENS EVERY TIME I START THE CAR AND START DRIVING
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)January 9, 2019
WHEN PLACING THE CAR IN PARK AND PRESSING THE PUSH START/STOP, THE CAR WILL NOT TURN COMPLETELY OFF. I HAVE TO REPEATEDLY PLACE THE GEAR IN ALL DNRP SEVERAL TIMES(5 OR MORE) BEFORE THE CAR REALIZES IT IS FULLY IN PARK AND ALL POWER TURNS COMPLETELY OFF. I SHOULD NOT HAVE TO DO THIS IN ORDER TO TURN THE VEHICLE COMPLETELY OFF. THE VEHICLE IS IN STOP POSITION AND IN PARK. THE VEHICLE WILL NOT POWER ALL THE WAY OFF. LEAVING THE RADIO AND LIGHTS ON AND DISABLES THE ABILITY TO LOCK THE DOORS OR SET THE ALARM.
ENGINEDecember 16, 2018
VEHICLE STALLS OUT WHILE DRIVING AT NORMAL HIGHWAY SPEED, 65 MPH. LIGHTS ALL COME ON ON THE INSTRUMENT PANEL. HAS BEEN DOING THIS MORE OFTEN NOW. MENTIONED IT TO BERGE MAZDA IN AZ WHEN TAKEN IN FOR SERVICE.
ELECTRICAL SYSTEMNovember 26, 2018
WHEN PLACING THE CAR IN PARK AND PUSHING THE OFF/ON BUTTON AN ERROR MESSAGE WILL APPEAR SAYING THE VEHICLE MUST BE IN PARK WHEN IT IS AND SHOWS THAT ON THE DASHBOARD AND BY LOOKING AT THE GEAR SHIFTER. THE ONLY WAY TO FIX IT SO YOU CAN TURN OFF THE ELECTRICITY TO THE ACCESSORIES AND BE ABLE TO LOCK YOUR CAR IS TO START IT AGAIN, PUT IT INTO A DIFFERENT GEAR, AND TRY AGAIN. SOMETIMES IT WILL WORK ONE THE SECOND ATTEMPT BUT MOST TIMES IT TAKES 4 ATTEMPTS FOR ME TO GET IT TO RECOGNIZE THAT IT'S IN PARK.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINENovember 19, 2018
WITH NO CONSISTANCEY, THE CAR WOULD LOOSE POWER. AT TIMES, I THOUGHT THE CAR WOULD LOOSE FULL POWER, IN THE MIDDLE OF MY COMMUTE, I WOULD BE FORCED TO PULL OVER AND SHUT THE CAR OFF. MOST TIMES, THE CAR WOULD RETURN TO NORMAL CONDITIONS. WHEN I BROUGHT IT IN FOR REPAIR, BYERS MAZDA OF COLUMBUS, TOLD ME IT NEEDED A TUNE-UP. ONCE AGAIN, THE CAR ALMOST STALLED OUT AND I MANAGED TO COAST INTO A PARKING SPACE. NOW THE SAME DEALERSHIP IS INFORMING ME FOR THE FIRST TIME THAT THE CAR HAS AN I-LOOP SYSTEM AND THE BATTERY THAT SHOULD HAVE LASTED FIVE YEARS, NOW LESS THAN THE 3 YEARS OLD, NEEDS TO BE REPLACED FOR OVER $500.00. I BOUGHT THIS CAR USED WITH AN EXTENDED WARRANTY AND ALTHOUGH IT WAS MY MISTAKE, THE DEALERSHIP NEVER DISCLOSED THE I-LOOP SYSTEM AND THE PROBLEMS THAT GO WITH IT. THIS I-LOOP BATTERY WILL APPARENTLY LAST 2-3 YEARS ONLY AND IS VERY EXPENSIVE. I GUESS IT IS LEGAL FOR DEALERSHIP SALES REPS TO MISREPRESENT THE CAR MAINTENANCE BECAUSE THEY SAY IT IS MY RESPONSIBILITY TO KNOW WHAT I PURCHASED. I WILL NEVER BUY FROM BYERS AUTO FOR ANY MODEL CAR!
ELECTRICAL SYSTEMNovember 15, 2018
FOW INSPECTION LIGHT COMES ON WHEN GOING ABOVE 55 MPH. CRUISE [XXX] OFF AND BRAKES ARE PRESSED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SERVICE BRAKESOctober 16, 2018
MY CAR'S E-BRAKE IS NOT FUNCTIONING SINCE I HAVE THE CAR!
ELECTRICAL SYSTEMOctober 16, 2018
I COULD NOT IGNITE MY CAR DUE TO A DEAD BATTERY IN A WINTER NIGHT!
SUSPENSIONOctober 8, 2018
THE FRONT SUSPENSION MAKES A CLUNKING NOISE OCCASIONALLY WHEN MOVING RIGHT AFTER STARTUP AND SOMETIMES AFTER STARTING FROM A STOP (USUALLY ONLY NEAR THE START OF A DRIVE). IT ALSO OCCASSIONALLY MAKES A CLUNKING NOISE WHEN HITTING A POTHOLE/SPEED BUMP. THIS SEEMS TO BE THE SAME THING AS RECORDED IN THE MAZDA SERVICE BULLETIN 02-010/16 AND SUGGEST POSSIBLY MAKING IT A RECALL INSTEAD OF A SERVICE BULLETIN.
ELECTRICAL SYSTEM,ENGINESeptember 7, 2018
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED TWICE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS TAKEN TO D. DAHLE MAZDA OF MURRAY (LOCATED AT 4595 STATE ST, MURRAY, UT 84107, (801) 266-0033), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TT UPDATED 10/10/18*JB
ELECTRICAL SYSTEMAugust 24, 2018
MY VEHICLE WILL NOT TURN OFF COMPLETELY OFF WHEN I PARK IT. THE ENGINE WILL STOP BUT ALL THE PANELS AND RADIO WILL CONTINUE TO GO. SOMETIMES I HAVE HAD TO TRY FOR OVER 20 MINUTES TO GET IT TO SHUT COMPLETELY DOWN. MY SPOUSE'S MAZDA AND DAUGHTER'S MAZDA ARE DOING THE SAME THING. IT'S VERY FRUSTRATING.
ELECTRICAL SYSTEMJuly 24, 2018
WHEN PRESSING THE START/STOP BUTTON, THE IGNITION IS NOT TURNING OFF. MY MAZDA IS EQUIPPED WITH A GATE- TYPE AT SHIFTER. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSIT ION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION IS STAYING ON (IN ACCESSORY MODE). FROM READING ONLINE AND MANY SIMILAR COMPLAINTS NOT JUST WITH THE MAZDA 6 (2014) BUT WITH THE MAZDA CX-5 (2013-15), THIS CONCERN MAY BE CAUSED BY A WORN SHIFTER SWITCH UNIT..
POWER TRAINJuly 21, 2018
ENGINE WON'T SHUT OFF SOMETIMES WHEN AUTOMATIC TRANSMISSION IS IN PARK. PUSH THE ENGINE OFF BUTTON THE ENGINE IS OFF ACCESSORIES AND INSTRUMENT PANEL LIGHTS ARE ON AS IF TRYING TO START THE ENGINE. PUSH THE ENGINE START BUTTON STARTS THE ENGINE. IT'LL KEEP CYCLING THESE TWO MODE AND CAN'T TURN OFF ENGINE COMPLETELY. DEALER KNOWS ABOUT THIS PROBLEM OCCURRING IN MAZDA6. $400 TO REPLACE SHIFTER ASSEMBLY. THEY SUGGEST I SHIFT THE TRANSMISSION INTO NEUTRAL W/ BRAKES ON TO TURN OFF ENGINE, THEN SHIFT TO PARK. CHANCE OF ACCIDENT INCREASE WITH THIS "SUGGESTION".
POWER TRAIN,UNKNOWN OR OTHERJuly 19, 2018
PROBLEM WITH SHIFT CONTROL/PARK SWITCH.. CAR WOULD BE IN A STATIONARY POSITION AND IGNITION WOULD BE SHUT DOWN. INTERIOR CONTROLLED ITEMS (I.E. RADIO, HEAT/AIR SYSTEM, LIGHTING, ETC. WOULD REMAIN ON AND WOULD NOT SHUT OFF. I WOULD ATTEMPT TO START/RESTART VEHICLE TO SEE IF THE CAR (AND ALL SYSTEMS) WOULD SHUT DOWN - THEY WOULD NOT. ONLY WAY I COULD COMPLETELY TURN OFF THE CAR AND ALL SYSTEMS WAS TO PLACE THE CAR IN REVERSE OR DRIVE MODE AND THEN PUT THE CAR BACK IN THE PARK POSITION. THIS OPTION WORKED FOR A SHORT WHILE AND THEN IT STOPPED WORKING. MY BATTERY WAS COMPLETELY DRAINED AND I ENDED UP REPLACING MY CAR BATTERY AND ULTIMATELY I HAD TO TAKE MY CAR INTO AN AUTHORIZED MAZDA DEALER TO HAVE THE GEAR PARK SWITCH BUTTON REPLACED. DEALER STATED THEY HAD NUMEROUS CUSTOMERS THAT EXPERIENCE SAME PROBLEM AND RESOLUTION. I CHECKED ONLINE AND SAW MANY CUSTOMERS ALSO EXPERIENCED SAME PROBLEM AND SAME NECESSARY REPAIR TO THE VEHICLE. BATTERY REPLACEMENT WAS APPROXIMATELY $130.00 AND THE GEAR/PARK SWITCH REPAIR WORK WAS $245.37. I HAVE A COPY OF THE INVOICE FOR THE REPLACEMENT AND REPAIR WORK, BUT AM UNABLE TO SCAN.
POWER TRAIN,ELECTRICAL SYSTEMJuly 16, 2018
OFTEN WHEN SHUTTING OFF THE CAR, THE ENGINE SHUTS OFF BUT THE IGNITION AND AUXILIARY POWER REMAIN ON. THERE IS A MESSAGE ON THE DASH REQUESTING TO SHIFT LEVER TO P (PARK) BUT THE LEVER IS ALREADY POSITIONED IN P. IT WILL TAKE SEVERAL ATTEMPTS OF SHIFTING IN AND OUT OF P TO GET THE CAR TO COMPLETELY SHUT OFF ALL POWER.
STEERING,UNKNOWN OR OTHERJuly 10, 2018
I HAVE A 2014 MAZDA6 ITOURING AND WHEN I PARK THE CAR AND TRY TO SHUT IT DOWN MY BATTERY WON'T TURN OFF. THE CAR RUNS ON ACCESSORY MODE AND WILL NOT TURN OFF. IF I PUT THE CAR BACK IN GEAR THEN IT MOVE A LITTLE AND THEN SHIFT TO PARK WITH A "HEAVY" THUD MOST TIMES IT WILL SHUT DOWN. BUT HOW LONG CAN THIS GO ON BEFORE THE SHIFTER BREAKS.
POWER TRAIN,ELECTRICAL SYSTEMJune 20, 2018
THE CAR WILL NOT POWER DOWN WHEN YOU SHUT OFF THE CAR THE SHIFT IS NOT WORKING PROPERLY AND IT IS MANUFACTOR DEFECT
ELECTRICAL SYSTEMJune 20, 2018
TL* THE CONTACT OWNS A 2014 MAZDA 6. THE CONTACT STATED THAT THE PUSH TO START/STOP BUTTON FAILED TO TURN OFF THE VEHICLE WHEN DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE SWITCH UNIT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
POWER TRAINJune 12, 2018
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE THE VEHICLE WAS PARKED, THE ENGINE FAILED TO TURN OFF AFTER THE 'START/STOP' BUTTON WAS DEPRESSED. AFTER SIX OR SEVEN ATTEMPTS OF DEPRESSING THE BUTTON, THE ENGINE FINALLY TURNED OFF. WITHIN THE PAST TWO WEEKS ,THE FAILURE OCCURRED FIVE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MAZDA OF MILFORD, 915 BOSTON POST ROAD, MILFORD, CONNECTICUT 06460) WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
EXTERIOR LIGHTING,STRUCTUREMay 31, 2018
#1--HOOD VIBRATES WHEN DRIVING #2--LEFT HEADLAMP SEAL IS BAD--THIS IS A KNOWN MANUFACTURING PROBLEM BY MAZDA BUT SINCE IT DOES NOT AFFECT DRIVING IT IS NOT COVERED--THOUGH IT WILL EVENTUALLY CAUSE BULB/ELECTRICAL FAILURE--WHICH IS A (TICKET) OFFENSE BY POLICE--NOT SURE WHEN HAPPENED
SUSPENSIONMay 30, 2018
WHEN TURNING MY STEERING WHEEL ALL THE WAY TO THE RIGHT THERE IS A CLUNKING NOISE AND I CAN FEEL IT IN THE STEERING WHEEL WHEN STRAIGHTENING OUT THE WHEEL. THE NOISE COULD ALSO BE DESCRIBED AS A KNOCKING THAT CAN BE FELT IN THE STEERING WHEEL, WHILE NOT IN MOTION, OR VERY SLOW MOTION, AFTER THE CAR HAS BEEN STATIONARY FOR A PERIOD OF TIME. THIS ISSUE TYPICALLY HAPPENS WHEN THE CAR SITS FOR LONGER THAN 8 HOURS. IT IS MOST COMMONLY FELT WHEN BACKING OUT OF A DRIVEWAY. I'LL BACK OUT AND TURN MY WHEEL ALL THE WAY TO THE RIGHT AND FEEL OR HEAR A SLIGHT CLUNK, THEN AFTER I SHIFT INTO DRIVE AND START MOVING FORWARD WHILE STRAITENING OUT MY WHEEL, I ALMOST ALWAYS FEEL AND HEAR A CLUNK OR CLUNK-KNOCK WHILE PUTTING THE WHEEL STRAIGHT. AFTER THIS INITIAL TIME, I DO NOT FEEL IT AGAIN UNLESS THE CAR SITS FOR A WHILE. IT DOES NOT HAPPEN FREQUENTLY WHEN TURNING THE WHEEL THE OTHER DIRECTION. I TOOK THIS INTO THE DEALER AND THEY BELIEVE IT TO BE AN ISSUE WITH THE FRONT SHOCK ABSORBER. IT IS OUT OF FACTORY WARRANTY. THEY BELIEVE IT MAY BE SIMILAR TO OR IDENTICAL TO TSB 02-002/18. THE DEALER CHECKED THE STEERING AND SUSPENSION COMPONENTS, ALL WERE TIGHT, SO IT WAS NOT A SAFETY CONCERN. THEY RECOMMENDED PERFORMING THE REPAIRS IN THE ABOVE MENTIONED SERVICE BULLETIN. I FIRST STARTED NOTICING THIS ISSUE SHORTLY AFTER THE 3 YEAR MARK ON MY VEHICLE. THE REPAIR COSTS ARE TOO HIGH TO ADDRESS UNLESS IT IS A SAFETY ISSUE WHICH I WAS TOLD IT WASN'T.
ELECTRICAL SYSTEMMay 18, 2018
WHEN SHIFTING THE CAR TO PARK, THE ELECTRICITY WILL STAY ON TO THE VEHICLE. SOMETIMES AFTER FORCEFULLY PUTTING THE SHIFTER INTO PARK WILL THE CAR SHUT OFF COMPLETELY. I HAVE HAD TIMES WHERE IT TAKES 30+ TRIES TO SHUT THE CAR OFF COMPLETELY. THIS HAS RESULTED IN 2 DEAD BATTERIES WHEN OTHERS ARE DRIVING MY CAR, AND THE PROBLEM IS NOT KNOWN TO THEM.
ELECTRICAL SYSTEMMay 7, 2018
IGNITION DOES NOT ALWAYS TURN OFF WHEN PUSHING THE IGNITION BUTTON.
ELECTRICAL SYSTEMMarch 30, 2018
THE A/T SHIFTER SWITCH WHEN THE CAR IS PUT IN PARK THE CAR BATTERY STAYS ON THE RADIO STAYS ON WHEN THE ON/OFF PUSH BUTTON IS PUSHED DRAINING BATTERY AND KILLING IT. DEALERSHIP STATES IT HAPPENS COMMONLY BUT THIS PART KDYO-46-040
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)January 9, 2018
MAZDA NORTH AMERICA OPERATIONS (MAZDA) IS RECALLING CERTAIN MODEL YEAR 2014 MAZDA3 VEHICLES MANUFACTURED JUNE 12, 2013, THROUGH DECEMBER 18, 2013, AND MODEL YEAR 2014-2015 MAZDA6 VEHICLES MANUFACTURED MAY 20, 2013, THROUGH DECEMBER 4, 2013, AND BOTH EQUIPPED WITH A 2.5L ENGINE AND A REGENERATIVE ENGINE BRAKING SYSTEM. WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. CONSEQUENCE ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE PCM WITH UPDATED SOFTWARE, FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2014. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500. MAZDA'S NUMBER FOR THIS RECALL IS 7314D. MY CAR IS EXPERIENCING THIS RECALL THAT WAS CLOSED IN 2015. MAZDA IS CONCERN ABOUT THE PROBLEM SINCE THE RECALL IS CLOSED ANS THE REPAIR WAS DONE AT THE TIME OF THE RECALL. HOWEVER THE PRO ELM STILL EXIST.
SERVICE BRAKESDecember 7, 2017
PARKING BRAKE FAILS TO ENGAGE, ALLOWING VEHICLE MOVEMENT AFTER ENGAGEMENT. PROBLEM PERSISTS AND IS REPEATABLE. RECEIVED RECALL NOTICE 6 MONTHS AGO, BUT FIX IS STILL NOT AVAILABLE.
SERVICE BRAKESNovember 5, 2017
THE PARKING BRAKES SEEMS TO NOT HOLD THE VEHICLE WHEN PARKED ON SLOPE
SERVICE BRAKESOctober 18, 2017
WHEN DRIVING, REGARDLESS OF WEATHER CONDITIONS OR OUTSIDE TEMPERATURE, IT FEELS AS IF THE BRAKES ARE DRAGGING. THERE IS A RECALL ON THE BRAKES/PARKING BRAKE THAT WAS ISSUED IN JUNE 2017 BUT MAZDA IS UNABLE TO MAKE THE NECESSARY REPAIRS AND IT IS NOW OCTOBER 18! THIS IS AN ONGOING ISSUE SO THIS FORM IS ASKING "WHEN DID THIS HAPPEN?" BUT THIS IS NOT JUST A ONE-TIME EVENT. IT FEELS AS IF THE BRAKES ARE DRAGGING EVERY DAY AND HAS FELT THAT WAY FOR MONTHS.
ELECTRICAL SYSTEMOctober 17, 2017
WHEN PUTTING THE CAR IN PARK AND PRESSING THE START/STOP BUTTON, THE CAR DOES NOT SHUT OFF. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS NOW THAT I KNOW OF AND PERSISTENTLY GETS WORSE.
PARKING BRAKE,SERVICE BRAKESSeptember 26, 2017
TL* THE CONTACT OWNED A 2014 MAZDA 6. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, ANOTHER VEHICLE ATTEMPTED TO PASS THE CONTACT'S VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL TO AVOID CRASHING INTO THE OTHER VEHICLE, BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
ELECTRICAL SYSTEMSeptember 21, 2017
WHEN PUTTING THE CAR IN PARK AND PRESSING THE START/STOP BUTTON TO TURN OF THE CAR, IGNITION WILL NOT TURN OFF. THE CAR WILL REMAIN IN AUXILIARY MODE INSTEAD OF TURNING COMPLETELY OFF. THE CAR CANNOT BE LEFT IN THIS STATE BECAUSE THE BATTERY WOULD CONTINUE TO DRAIN THE AND DOORS CANNOT BE LOCKED WHILE IN AUXILIARY MODE. THE ISSUE IS DESCRIBED HERE: HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NOT-TURN-OFF-WHEN-PRESSING-STARTSTOP-BUTTON-2013-2014-MAZDA I WAS TOLD BY DEALER THAT THE REPLACEMENT PART IS USUALLY BACKORDERED BECAUSE THIS HAPPENS TO PRETTY MUCH ALL VEHICLES FROM THAT MODEL YEAR. EVENTUALLY THIS HAPPENS ABOUT 90% OF THE TIME THE CAR IS PARKED.
POWER TRAIN,ELECTRICAL SYSTEMSeptember 15, 2017
IGNITION DOES NOT TURN OFF WHEN START/STOP BUTTON IS PRESSED--INTERMITTENT PROBLEM. THE VEHICLE MAY NOT START OR MAY NOT TURN OFF WHEN THE START/STOP BUTTON IS PRESSED. IT MAY NOT BE POSSIBLE TO SECURE THE VEHICLE IF THE IGNITION DOES NOT TURN OFF. THE PROBLEM BEGAN A FEW MONTHS AGO, HAS BECOME MORE AND MORE FREQUENT. WE ARE CONCERNED THE VEHICLE WILL FAIL IN SOME UNANTICIPATED WAY WHILE WE ARE DRIVING IT. MAZDA HAS IDENTIFIED THE PROBLEM AS RELATING TO THE TRANSMISSION SHIFT SWITCH. THE ORIGINAL PART MATERIAL HAS BEEN REPLACED BY MORE DURABLE MATERIAL, SO THE MANUFACTURER RECOGNIZES THE ORIGINAL PART WAS NOT DURABLE ENOUGH.FOR DETAILS, PLEASE GO TO HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NOT-TURN-OFF-WHEN-PRESSING-STARTSTOP-BUTTON-2013-2014-MAZDA#MORE-665
POWER TRAINSeptember 5, 2017
CAR DOES NOT TURN OFF AFTER PUSHING START/STOP BUTTON. ENGINES TURNS OFF BUT BATTERY, RADIO ETC STAYS ON. GEAR IS ON PARK AND E BRAKE IS UP. READ OTHER FORUMS WHERE MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE. AN IMMEDIATE FIX IS TO JIGGLE THE GEAR AND THEN PUSH THE BUTTON AGAIN. THE GEAR SEEMS TO BE LOOSE OR THE IGNITION SWITCH UNIT IS FAULTY ACCORDING TO RESEARCH ONLINE. CAR IS PARKED AND SEEMS TO BE HAPPENING MORE OFTEN. STARTED HAPPENING ABOUT 3 YEARS AFTER PURCHASED BRAND NEW.
SERVICE BRAKESAugust 8, 2017
PARKING BRAKE STICKS. HAPPENS WHILE STATIONARY OR MOVING. HAS RESULTED IN WARPED ROTORS, WORN BRAKE PADS, LOWERED MY FUEL ECONOMY, MOST LIKELY RUINED WHEEL BEARINGS, FROM THE EXCESS HEAT.
SERVICE BRAKESAugust 1, 2017
REAR BRAKE CALIPERS ARE SEIZED UP AND THE EMERGENCY BRAKE NO LONGER ENGAGES.
VEHICLE SPEED CONTROLJuly 26, 2017
I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL SET AND ALL OF A SUDDEN THE CRUISE CONTROL SHUT OFF AND A WARNING POPPED UP "MRCC INSPECTION REQUIRED"
UNKNOWN OR OTHERJuly 5, 2017
VEHICLE DOES NOT RECOGNIZE BEING IN PARK WHEN TRYING TO SHUT VEHICLE OFF. HAPPENS MORE FREQUENTLY THAN NOTE.
ELECTRICAL SYSTEM,UNKNOWN OR OTHERJuly 1, 2017
IGNITION DOES NOT TURN OFF WHEN PRESSING START/STOP BUTTON ' 2013-2014 MAZDA
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROLJune 22, 2017
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE PULLING INTO THE PARKING SPOT AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO A TREE AND THE ENGINE CONTINUED TO REV AS IF ATTEMPTING TO CONTINUE ACCELERATING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE UPPER BODY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS ABLE TO FEEL THE VEHICLE ATTEMPTING TO ACCELERATE ON ITS OWN. THE VEHICLE WAS TAKEN TO THE SEA COAST MAZDA DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 09/07/17*LJ
POWER TRAIN,UNKNOWN OR OTHERMay 26, 2017
MY AUTOMATIC 2014 MAZDA 6 TOURING DOWN-SHIFTS THE TRANSMISSION WHEN THE "HANGUP" OR "ANSWER" BUTTON ON THE STEERING WHEEL IS PRESSED WHILE THE CAR IS IN MOTION. THIS ISSUE WAS RECOGNIZED BY ME ON SATURDAY MAY 20, 2017. I WAS CONNECTED TO BLUETOOTH SPEAKING WITH MY WIFE WHILE DRIVING HOME FROM WORK TRAVELING APPROXIMATELY 65MPH ON THE FREEWAY. WHEN I ATTEMPTED TO PRESS THE "HANGUP" BUTTON ON MY STEERING WHEEL, MY VEHICLE DOWNSHIFTED GEARS CAUSING MY CAR TO REV UP TO 5,000-6,000 RPM. WITHOUT FIRST REALIZING THE CAUSE AND IN AN ABSOLUTE PANIC, I ATTEMPTED TO PUT MY CAR INTO NEUTRAL AND THEN BACK INTO DRIVE IN ORDER FOR THE TRANSMISSION TO CATCH THE CORRECT GEAR; ALL WHILE DRIVING 65MPH ON THE FREEWAY. THIS MANEUVER ALLOWED THE VEHICLE TO CORRECT ITSELF TO THE APPROPRIATE RPM. I LATER LEARNED THAT MULTIPLE PRESSES OF EITHER THE "HANGUP" OR "ANSWER" BUTTON WILL DOWNSHIFT THE VEHICLE FURTHER REGARDLESS OF THE SPEED THE VEHICLE IS TRAVELING, THEREFORE INCREASING THE RISK OF SURPASSING SAFE RPMS WHILE DRIVING. I WAS ABLE TO REPRODUCE THIS EFFECT EVERY TIME THEREAFTER. I BROUGHT MY CAR TO THE DEALERSHIP ON TUESDAY MAY 23, 2017 AND THEY CLAIMED TO "NEVER HEARD OF THAT BEFORE". THE DEALER CLAIMS TO HAVE IDENTIFIED THE ISSUE AND SUGGESTS "REPLACING THE SPIRAL CABLE BEHIND THE STEERING WHEEL." FOR REFERENCE, MY VEHICLE DOES NOT HAVE PADDLE SHIFTERS. I AM VERY VERY CONCERNED ABOUT PUSHING OTHER BUTTONS IN MY VEHICLE IN FEAR THAT SOMETHING ELSE MAY CAUSE ME TO LOSE CONTROL AND CRASH MY VEHICLE - INJURING MYSELF OR OTHERS.
SERVICE BRAKESMay 23, 2017
AFTER HAVING THE DEALER TIGHTEN THE EMERGENCY BRAKE CABLE THE E-BRAKE STOPPED WORKING AGAIN SO I TIGHTENED THE CABLE AGAIN AND THAT DIDN'T WORK. EVIDENTLY THERE THOUSANDS OF 2014 MAZDA6S' WITH THIS POOR DESIGN. THERE IS A FLAW IN THE DESIGN OF THE REAR E-BRAKE MECHANISM. SHAME ON YOU MAZDA FOR LETTING SOMETHING AS SIMPLE AS THIS GET PAST YOUR "ENGINEERS".
SERVICE BRAKESFebruary 28, 2017
I HAD MY CAR PARKED ON A HILL, IT IS A MANUAL AND I LEFT IT RUNNING & HAD THE GEAR IN A NEUTRAL POSITION WITH THE EMERGENCY BREAK ON. I WAS FEEDING MY NEIGHBORS PIGS WHEN I NOTICED MY CAR STARTING TO ROLL BACKWARDS SO I JUMPED IN THE DRIVERS SIDE OF THE CAR WHILE IT WAS ROLLING BACKWARDS TO STOP THE CAR WITH MY FOOT BREAK. THE EMERGENCY BRAKE COMPLETELY FAILED THANK GOD I TOLD MY SEVEN YEAR OLD SON TO GET OF THE CAR WHILE I WAS HELPING WITH THE ANIMALS! NOW MAZDA IS TELLING ME I AM OUT OF WARRANTY & I WILL HAVE TO PAY TO REPLACE BOTH OF MY REAR CALIPERS AS THEY ARE STUCK & REPLACE THE REAR ROTORS & BRAKE PADS!!! NOT ACCEPTABLE! IVE TAKEN MY CAR TO POWER MAZDA IN SALEM FOR ALL OIL CHANGES AND MAINTENANCE AND THIS IS THE FIRST TIME THEY HAVE EVER TOLD ME THAT THERE IS A PROBLEM WITH MY BRAKING SYSTEM!!
AIR BAGS,STRUCTUREJanuary 9, 2017
TAKATA RECALL: I WAS HIT FROM BEHIND VERY HARD AND THEN HIT FROM SIDE BY ANOTHER CAR AND KNOCKED OFF FREEWAY ON TO A FENCE. THE SIDE AIRBAGS DIDN'T INFLATE AND INSTEAD JUST SLAPPED MY BODY LEAVING RED MARKS ON MY ARM. I WAS THROWN INTO SIDE OF CAR & STEERING WHEEL SEVERAL TIMES AND UNABLE TO WORK FOR TWO MONTHS. SEVERE CONCUSSION WITH MEMORY LOSS. I WAS DRIVING NORTH ON MOPAC EXPRESSWAY IN AUSTIN, TEXAS AT 58MPH. THE PERSON WHO HIT ME SAID HE WAS CHANGING LANES & DID NOT SEE ME. CAR WAS TOTALED. *TR
STEERINGJanuary 4, 2017
MY 2014 MAZDA 6 HAS 68000 MILES. WITHIN THE LAST FEW WEEKS WHILE DRIVING GOING 55 AROUND CORNERS, HAS HAD A "POWER STEERING MALFUNCTION" LIGHT POP UP AND THE STEERING TOTALLY LOCKS UP FOR A FEW SECONDS CAUSING ME TO NEARLY HIT MULTIPLE CARS. I BELIEVE MY ISSUE HAS TO DO WITH SOMETHING ELECTRICAL THAT I HAD CHECKED ON MY CAR AT 34000 MILES RIGHT BEFORE THE WARRANTY WAS UP. MY CAR HAS A RADAR THAT PERFORMS FOR RADAR CRUISE CONTROL AND SMART CITY BRAKING, I GOT MANY MESSAGES SAYING THAT THE RADAR ISN'T WORKING AND THAT IT NEEDS INSPECTIONS. I BROUGHT IT IN AT 34000 MILES AND THEY RESET SOMETHING SO THE CAR WOULDN'T SHOW THE MESSAGE AND TOLD ME IT WAS FIXED, I THEN STARTED DOING THIS AFTER THE WARRANTY ENDED AND I FIGURED IT WASN'T A SAFETY ISSUE SO I DIDN'T FIGHT IT. NOW I BELIEVE THAT THE SAME ISSUE THAT CAUSES THIS LIGHT TO COME ON IS WHAT IS CAUSING THE STEERING TO LOCK UP BECAUSE AS THE STEERING LOCKS UP THE RADAR INSPECTION LIGHT ALSO TURNS ON. SO NOW THAT THEY DIDN'T FIX IT WHEN I BROUGHT IT IN THE FIRST PLACE, I AM HAVING SAFETY ISSUES AND THEY WON'T DO ANYTHING ABOUT IT EVEN THOUGH I TRIED TO GET IT FIXED EARLIER ON. NOW THEY ARE GOING TO CHARGE ME $170 JUST TO DIAGNOSE THE PROBLEM, THEN THE PRICE IT COST FOR LABOR AND PARTS TO FIX IT WHEN I GO IN, THIS IS RIDICULOUS BECAUSE I TRIED TO FIX IT UNDER WARRANTY AND THEY DID NOTHING. NOW I'M A HAZARD TO ME AND MANY OTHERS ON THE ROAD BECAUSE MY STEERING IS LOCKING UP ON A 3 YEAR OLD CAR WITH ONLY 68000 MILES. THAT SHOULD NOT HAPPEN. *TR
POWER TRAINDecember 24, 2016
I WAS AT A STOPLIGHT WITH MY FOOT ON THE BRAKE WHEN THE ENGINE STARTED TO REV UP, THEN I HEARD A THUD AND THE CAR LURCHED FORWARD AND IT FELT LIKE I WAS HIT FROM BEHIND. I PULLED OVER TO CHECK FOR DAMAGE BUT NOTHING. THIS IS A SAFETY ISSUE AND THERE SHOULD BE A RECALL AS I SEE ON THE WEB OTHERS ARE HAVING THE SAME EXPERIENCE. THE CAR IS GOING TO THE MAZDA DEALER ASAP TO SEE IF THEY CAN CORRECT THE PROBLEM.
VEHICLE SPEED CONTROL,SERVICE BRAKESJuly 18, 2016
WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON, MY CAR ATOMATICALLY SLAMMED ON THE BRAKES AND SLOWED DOWN RAPIDLY. A SHORT TIME LATER, THE FORWARD OBSTRUCTION WARNING INDICATOR CAME ON AND SAID AN INSPECTION WAS NEEDED. MAZDA DEALERSHIP SAID "NEVER HEARD OF THAT" DESPITE SIMILAR PUBLIC COMMENTS ON USER FORUMS. DEALER WILL NOT COVER FULL COST OF THE REPAIR BECUASE CARE IT OUT OF WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD NOT FALL UNDER NORMAL WARRANTY CONSIDERATIONS.
AIR BAGS,UNKNOWN OR OTHERJune 18, 2016
MF WEBSITE DOES NOT LIST STATUS OF TAKATA RECALL OF AIR BAG INFLATORS
UNKNOWN OR OTHERApril 26, 2016
BLIND SPOT MONITOR (BSM), STOPPED WORKING. DEALER COULD NOT SUBMIT A WARRANTY CLAIM TO MAZDA, CLAIMING SCRATCHES ON REAR BUMPER/FASCIA INDICATED A COLLISION. THESE WERE COSMETIC SCRATCHES. THEY WERE THERE FOR MANY MONTHS BEFORE BSM STOPPED WORKING. PHOTOS AND NOTES SENT TO MAZDAUSA, FILE 1-271657193. MAZDA ALSO WOULD NOT HONOR THE WARRANTY, SAYING THESE SCRATCHES COULD CAUSE THE BSM TO FAIL, AND TO FILE AN INSURANCE CLAIM. SCRATCHES ARE ALMOST UNNOTICEABLE UNLESS LOOKED FOR. THIS COULD HAVE BEEN A PARKING LOT DING, A SHOPPING CART, BASKETBALL, ETC. HARD TO BELIEVE THIS BSM SYSTEM, PLACED IN THE BUMPER AREA OF A CAR COULD BE SO FRAGILE. BSM STOPPED WORKING WHILE ON A 25 MILE DRIVE. IT STOPPED WORKING ABOUT 10 MINUTES AFTER THE DRIVE STARTED, NOT IMMEDIATELY WHEN STARTING THE CAR. IT HASN'T WORKED SINCE. DOING A GOOGLE SEARCH, I FOUND SEVERAL OTHER COMPLAINTS SIMILAR TO THIS.
POWER TRAIN,ENGINEFebruary 27, 2016
UPON TURNING ON MY CAR (FLAT SURFACE, MIDDLE OF THE DAY, ALREADY DRIVEN THAT MORNING), I RECEIVED AN AT FAILURE NOTICE, MASTER WARNING LIGHT, SCBS FAILURE NOTICE, AND A CHECK ENGINE LIGHT. THE CAR HAD BEEN SEEN 5 DAYS PRIOR FOR A ROUTINE OIL CHANGE AND INSPECTION. ALL MARKS WERE NOTED AS "GREEN." THE ENGINE SOUNDED FINE, THE SHIFTING OF THE TRANSMISSION SMOOTH, AND NO ISSUES WERE SEEN/FELT/HEARD/NOTICED AS OF YET. THE DEALER REFUSED TO RUN A DIAGNOSTICS TEST AS IT IS A SATURDAY.
SERVICE BRAKESFebruary 3, 2016
I RECENTLY REPLACED MY FRONT BRAKES DUE TO NORMAL WEAR. I TOOK MY CAR TO A LOCAL MADZA DEALERSHIP, AND WHEN THE JOB WAS COMPLETED, MY BRAKES BEGAN TO MAKE ODD NOISES ON THE DRIVERS SIDE. I TOOK THE CAR BACK, AND THEY TOLD ME THAT BRAKES MAKE NOISES. I TOLD THEM, THAT WASN'T TRUE. PRIOR TO THE NEW BRAKE JOB, MY ORIGINAL BRAKES DIDN'T MAKE ODD NOISES. I THEN TOOK THE VEHICLE TO ANOTHER MADZA DEALERSHIP. AGAIN, I WAS TOLD NOTHING WAS WRONG. MEANWHILE, WHEN O ENGAGE THE BRAKES, THERE'S A STRANGE NOISE THAT CONTINUES ON THE DRIVERS SIDE. I'VE READ CAR FORUMS ONLINE, AND IT SAID THE BRAKES ARE THE WRONG SIZE FOR THESE MODEL VEHICLES. MADZA NEEDS TO FIX THE PROBLEM BEFORE SOMEONE GETS INJURED. THIS HAPPENS WHILE USING THE BRAKING SYSTEM.
VEHICLE SPEED CONTROLJanuary 12, 2016
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A POLE AS AN UNKNOWN WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
EXTERIOR LIGHTINGNovember 5, 2015
MOISTURE IS CONDENSING IN REAR LIGHTS WHICH IS OBSTRUCTING OTHER DRIVERS ABILITY TO SEE THE VEHICLE.
ENGINEOctober 3, 2015
DRIVING THROUGH RAIN IN OUR NEIGHBORHOOD AND THE CAR STALLED AND WILL NOT RESTART. ENGINE SEIZE PER DEALER. WE UNDERSTAND OTHER MAZDA'S HAVE BEEN RECALLED DUE TO THIS ISSUE. WE REQUESTED THE CAR TO BE CHECKED FOR A POSSIBLE RECALL WITHOUT SUCCESS BECAUSE OUR VIN DOES NOT FALL IN THE RECALL. WE OFFERED TO PAY OUT OF POCKET FOR THEM TO TEST IT WHICH THEY DECLINED TO DO.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)August 26, 2015
I WAS DRIVING DOWN A STREET @ 40MPH WHEN THE INFOTAINMENT, SPEEDOMETER, SHUT OFF AND I COULD NOT ACCELERATE. THE STABILITY CONTROL WARNING CAME ON AND STAYED ON. AFTER A BRIEF MOMENT, THE STABILITY WARNING TURNED OFF, BUT THE CHECK ENGINE LIGHT WENT ON. THE CAR DROVE NORMALLY FOR THE REST OF THE DAY, BUT THE VERY NEXT DAY, AT A STOP LIGHT, THE SAME THING OCCURRED, BUT THIS TIME, I COULD NOT ACCELERATE PAST 2000 RPMS, NOR REACH 20 MPH. I PULLED OVER ON THE SIDE, AND TURNED OFF THE CAR. THEN TURNED IT BACK ON. IT DROVE NORMALLY WITH THE CHECK ENGINE LIGHT ON THE REST OF THE DAY, BUT THIS COULD BE A VERY DANGEROUS SITUATION.
ENGINEJune 29, 2015
WHILE ACCELERATING ON 2 OCCASIONS IN PAST 2 MONTHS, THE ENGINE WILL LOSE POWER WITHOUT WARNING. IT IS STILL RUNNING BUT WILL NOT GO FASTER THAN ABOUT 10 MILES AN HOUR. THE FIRST TIME OCCURED WHILE PULLING OUT ON A ROAD AND ALMOST CAUSED A COLLISION AND THE SECOND TIME WAS ON A BUSY INTERSTATE WHILE PASSING A VEHICLE AND HAD TO COAST TO THE SIDE OF THE ROAD. THE ENGINE LIGHT FLASHES AND THE STABILITY CONTROL LIGHT COMES ON. IT WILL WORK NORMALLY AFTER RESTARTING THE ENGINE AND IT CLEARS THE LIGHTS. I HAD IT LOOKED AT BY A MAZDA DEALERSHIP THE FIRST TIME AND THEY SAID IT WAS A CRACKED SPARK PLUG AND REPLACED IT. HOWEVER, THE PROBLEM JUST HAPPENED AGAIN.. PLEASE INVESTIGATE AS THIS IS A SIGNIFICANT SAFETY CONCERN!
STEERINGMarch 11, 2015
DRIVING ON INTERSTATE AT APPROX. 65 MPH. STEERING STARTED FEELING A LITTLE "SOFT" AND THEN IMMEDIATELY STARTED FEELING "NOTCHY" AND THE DASHBOARD ANNUNCIATOR PANEL STARTED GIVING WARNINGS "POWER STEERING FAILURE" "STEERING WILL BE DIFFICULT", "SCBS NEEDS INSPECTION", "FOW NEEDS INSPECTION". THE TRACTION CONTROL SYSTEM (TCS)/ DYNAMIC STABILITY CONTROL (DSC) INDICATOR IN THE TACHOMETER DISPLAY AREA LIT UP AND STAYED ILLUMINATED (I BELIEVE THAT INDICATES A TCS/DSC MALFUNCTION). WE WERE ABOUT 2 MILES TO THE INTERSTATE EXIT AND ANOTHER 3 MILES TO OUR HOME SO WE DROVE AT REDUCED SPEED TO EXIT AND THEN TO HOME. CAR WOULD OCCASIONALLY TRY TO JERK TO THE SIDE, OCCASIONALLY REQUIRE SIGNIFICANT EXTRA FORCE (INTERMITTENTLY) TO STEER, OCCASIONALLY ONLY NEEDED "NORMAL" AMOUNT OF EFFORT TO STEER, OCCASIONALLY THERE WOULD BE A LOUD "GROWLING" WITH A SIGNIFICANT VIBRATION THAT COULD BE FELT IN THE STEERING WHEEL. *TR
VISIBILITY/WIPERFebruary 19, 2015
WINDSHIELD WAS CRACKED FROM DRIVER SIDE TOP UNDER WEATHERSTRIP AND CONTINUED ABOUT 18 INCHES AND CONTINUING TO CRACK. CAR WAS PARKED FOR 2 DAYS AT HOUSE. NO SITE OF ANYTHING IMPACTING IT, JUST A LONG SMOOTH CRACK FROM UNDER THE RUBBER. I BELIEVE IT TO BE A STRESS CRACK FROM DESIGN FLAW. *TR
TIRESFebruary 3, 2015
TL* THE CONTACT OWNS A 2014 MAZDA 6 EQUIPPED WITH DUNLOP SP SPORT TIRES, SIZE: 225/45R19. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED WITHOUT WARNING. A SPARE TIRE REPLACED THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 8,635.
WHEELSJanuary 26, 2015
I HAD TWO INCIDENTS DUE TO LOW TIRE PRESSURE WHILE I WAS RIDING THE CAR WITH MY 2 YEARS OLD CHILD. THE FIRST INCIDENT HAPPENED IN MAY 2014 WHEN ONE OF THE TIRES WENT FLAT. WHILE I WAS DRIVING I FELT THE CAR IS IMBALANCED. I WAS TRYING TO PULL OVER AT THE HIGHWAY TO INSPECT THE CAR. AFTER A WHILE I FOUND A SAFE PLACE AND PULLED OVER AND FOUND THAT ONE OF THE TIRES ARE GOING FLAT. HOWEVER, THE TIRE ALARM SYSTEM DIDN'T SHOW ANYTHING OR DIDN'T BEEP. I TOOK THE FIRST EXIST AND TOOK THE CAR TO THE NEAREST TIRE CENTER TO TAKE CARE OF IT. THE TIRE PRESSURE ALARM WENT ON AND STARTED BEEPING JUST WHEN THE TIRE WAS ALMOST FLAT AND LUCKILY I WAS BY THE TIRE CENTER ANYWAY. THE SECOND INCIDENT HAPPENED IN SEPTEMBER 2014. I FELT THE CAR IS SOMEWHAT GOING OUT OF CONTROL BUT AGAIN, NO TIRE PRESSURE ALARM. SUDDENLY TWO TIRES BLOWN OFF AND THE RIMS GOT DAMAGED TOO. IT WAS A TERRIBLE EXPERIENCE AS THE ROAD WAS VERY NARROW, NO ROAD SHOULDER AND I HAD TO DRIVE A LITTLE WHILE ON THE RIMS TO FIND A SHOULDER THAT I COULD STOP. I FIXED THE CAR FOR TIRES AND RIMS AND NOW AFTER A WHILE I RECEIVED THE RECALL LETTER ABOUT MAZDA'S TIRE PRESSURE ALARM SOFTWARE ISSUES. I TOOK THE CAR TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE AS PART OF RECALL. I REQUESTING REFUND FOR THE EXPENSES IN MY TWO INCIDENTS DUE TO SAFETY ISSUES. AFTER ALL, I DO NOT TRUST RIDING THE CAR WITH MY 2 YEARS OLD CHILD AT ALL. *TR
STEERINGJanuary 16, 2015
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN 10 MPH, THE STEERING WHEEL SEIZED AS THE ABS WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A CURB AND A LIGHT POST. THE CONTACT SUSTAINED A NECK, A BACK, AND A NERVE DAMAGE IN THE ELBOW THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITYDecember 8, 2014
THIS VEHICLE HAS A PROBLEM WITH SUDDEN ACCELERATION WHEN TRAVELING AT VERY SLOW SPEED OR IDLING. ON NUMEROUS OCCASIONS THE VEHICLE WILL ACCELERATE WHILE YOU ARE IDLING AND OR HAVE FOOT ON BRAKE. I WAS DRIVER ON ONE OCCASION WHILE I WAS AT A FAST FOOD DRIVE IN IDLING IN GEAR AND THE CAR SUDDENLY ACCELERATED A LURCHED FORWARD. ON OTHER OCCASIONS I HAVE BEEN IDLING WAITING TO TURN LEFT AND THE CAR SUDDENLY ACCELERATED. THIS PARTICULAR ACCIDENT HAPPENED WHILE DRIVING UNDER 10MPH AND THE CAR SUDDENLY ACCELERATED CAUSING A REAR END COLLISION WITH THE CAR IN FRONT. *TR
WHEELSNovember 30, 2014
WAS DRIVING AT 60 MPH TIRE PRESSURE LOW LIGHT CAME ON. CHECKED ALL TIRES HAD CORRECT AIR IN ALL. THIS IS THE THIRD TIME LIGHT HAS COME ON HAVE BEEN BACK TO DEALER TWICE. *TR
WHEELSNovember 17, 2014
FOW SYSTEM SHOW A RED LIGHTING CAR ON THE SYSTEM. INFORMATION CONTROL WAS FROZEN. I WAS NOT ABLE TO DETECT WHAT WAS THE PROBLEM. *TR
STRUCTURE,WHEELSSeptember 11, 2014
DRIVING IN MIDDLE LANE ON ROUTE 110 IN NY AND WHEEL LOCKED UP AND CAR WENT TO THE LEFT. BOUGHT CAR INTO DEALER BEFORE THIS FOR A PROBLEM FOR GRINDING NOISE ON THE SAME SIDE IN FEB. MAZDA HAS A RECALL AND I NEED INFO ON RECALL. *TR
STEERINGAugust 20, 2014
TL* THE CONTACT OWNED A 2014 MAZDA 6. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE STEERING WHEEL AIR BAG. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK PAIN, BUT NO MEDICAL ATTENTION WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
SEATSAugust 10, 2014
HEADRESTS ARE TOO FAR FORWARD. AFTER AN HOUR/HOUR AND A HALF OF DRIVING THEY CAUSE FATIGUE IN THE NECK AND UPPER SHOULDERS. HEADRESTS SHOULD BE ADJUSTABLE BY DRIVER FOR ANGLE TO SEAT. FED REGS HAVE GONE TOO FAR! *TR
POWER TRAIN,ELECTRICAL SYSTEMJuly 7, 2014
AFTER DRIVING MY LINCOLN MKZ, WHERE PRESSING THE IGNITION STOP BUTTON AUTOMATICALLY PUTS THE CAR IN PARK, I DROVE MY FRIEND'S 2014 MAZDA6. I PRESSED THE IGNITION STOP BUTTON BUT EXITED THE VEHICLE WITHOUT PUTTING IT IN PARK. I DID NOT NOTICE ANY WARNING THAT THE CAR HAD BEEN TURNED OFF AND EXITED WITHOUT BEING IN PARK. THE CAR, ALTHOUGH STATIONARY WHEN WE LEFT IT, ENDED UP ROLLING INTO ANOTHER CAR IN THE PARKING LOT. MY INITIAL ESTIMATE IS THAT THE TOTAL DAMAGE WILL EXCEED $5,000 TO BOTH CARS. IF THIS CAR HAD HAD AN IGNITION KEY, I WOULD HAVE BEEN FORCED TO PUT IT IN PARK AS I REMOVED THE KEY. PLEASE CONSIDER REQUIRING A VOICE WARNING THAT CAR HAS BEEN TURNED OFF AND/OR EXITED WITHOUT BEING IN PARK. I THINK OUR 2014 LINCOLN MKZ PUTS ITSELF IN PARK IF YOU EXIT THE VEHICLE. *JS
VISIBILITYJuly 7, 2014
WENT TO WORK LIKE ANY OTHER DAY, WHEN I RETURNED TO MY CAR I NOTICED A 1FT+ LONG CRACK ON THE WINDSHIELD. TOOK THE VEHICLE OVER TO MY LOCAL MAZDA DEALER, AND WAS TOLD IT WAS CAUSED BY A DEBRIS HIT. I DID NOT SEE OR HEAR ANYTHING HIT MY WINDSHIELD THAT DAY, AND DID NOT SEE ANY CRACKS AFTER I PARKED THE CAR. FILED A CLAIM WITH MY INSURANCE AND THE AUTO GLASS COMPANY I WAS WORKING WITH, AS WELL AS MAZDA, TOLD ME THAT THE WINDSHIELD WAS ON BACKORDER WITH NO ETA AVAILABLE. AFTER ABOUT OVER 2 MONTHS OF WAITING, AND THE CRACK BECOMING OVER 2FT LONG AND SPLITTING. THE WINDSHIELD FINALLY CAME IN AND WAS REPLACED. NOT EVEN 2 WEEKS LATER, DID THIS NEW WINDSHIELD GAIN ANOTHER 1FT+ LONG CRACK. THIS TIME I SAW THE DEBRIS HIT, BUT IT DID NOT HIT AT HIGH SPEEDS OR HAVE A HARD IMPACT. THIS LEADS ME TO BELIEVE THAT THE DESIGN OF THIS WINDSHIELD CAN BE EASILY DAMAGED AND/OR IS PRONE TO CRACKING. WILL NOW HAVE TO GO THROUGH THE PROCESS OF WAITING FOR A NEW WINDSHIELD AGAIN, WHICH WILL ALLOW THIS NEW CRACK TO BECOME EVEN LARGER. *JS
STRUCTURE,VISIBILITY/WIPERJune 25, 2014
I WAS DRIVING NORMAL TO WORK, NO SPEEDING, NO HEAVY TRAFFIC, TRAFFIC IS NORMAL, THE CAR IN FRONT OF ME WAS 3 CAR-SPACE AHEAD OF ME, BUT ALL THE SUDDEN I SAW MY FRONT WIND SHIELD CRACKED, IT STARTED SMALL, AND THEN AS I KEPT DRIVING, THE CRACK GROWS LONGER & LONGER, THEN THE CRACK START TO SPLIT INTO FEW MORE SMALLER CRACKS, I DIDN'T SEE ANY ROCKS OR DIDN'T HEAR ANYTHING HIT THE WIND SHIELD, IT JUST ALL THE SUDDEN CRACK A LINE, WATCHING IT GROWS LONGER, AND THEN I TRIED TO OPEN MY SIDE WINDOWS, THEN THE CRACK WOULD STOP GROWING. I GOT NERVOUS & DROVE LIKE 50MPH ARRIVED AT MY WORK PARKING LOT, BUT AFTER WORK WHEN I DROVE HOME (AT NIGHT) I DON'T NOTICE THE CRACK GROWS ANYMORE. I SUSPECT IT HAS SOMETHING TO DO WITH THE HEAT & AIR PRESSURE DUE TO IMPROPER INSTALLMENT OF THE WIND SHIELD. IM NOT SURE. *TR
VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKESJune 17, 2014
THE ADAPTIVE CRUISE CONTROL (MRCC), SMART CITY BRAKE SYSTEM (SBS), AND DISTANCE RECOGNITION (DRSS) SAFETY FEATURES FAILED FOR THE FIRST TIME DURING THE MENTIONED DATE ABOVE (FEB 18 2014, AT 21000KM. I REPORTED TO MAZDA SERVICE CENTER I KHOBAR, KSA THOUGH PHONE CALLS, EMAILS, AND BROUGHT CAR FOR SEVERAL TIMES. I WAITED FOR MONTHS UNTIL THE ISSUES WERE RESOLVED ON APRIL 7 2014 AT 30000KM LAST JUNE 14, 2014, THE SAME FAILURES OCCURRED AGAIN WHILE I WAS DRIVING ON A HIGHWAY AT 75MPH. I BROUGHT THE CAR TO SERVICE CENTER ON THE NEXT DAY AND IT TOOK A DAY TO FIX THE ISSUES. IM AFRAID THE SAME ISSUES WILL OCCUR AGAIN WHICH IS PUT MYSELF TO HIGH RISK FOR ROAD ACCIDENTS. *TR
POWER TRAIN,ENGINEJune 3, 2014
THIS INCIDENT HAS HAPPENED ABOUT 10 - 15 TIMES IN THE 6 MONTHS I HAVE HAD THIS CAR. IT OCCURS WHEN THE VEHICLE IS STOPPED AT A TRAFFIC SIGNAL, STUCK IN TRAFFIC, OR ANY OTHER TIME WHEN THE TRANSMISSION IS IN DRIVE AND THE BRAKE IS USED TO KEEP THE VEHICLE STATIONARY. THE ENGINE WILL BE TURNING AT IDLE SPEED WHEN SUDDENLY IT REVS TO 4-5K RPM CAUSING THE CAR TO LEAP FORWARD, OVERPOWERING THE BRAKE. THIS HAS ALMOST RESULTED IN A CRASH SEVERAL TIMES AS SUDDENLY THE CAR MOVES FORWARD RAPIDLY. I HAVE NOTICED A SMALL TENDENCY FOR THIS TO OCCUR IN THE FIRST FEW MINUTES OF DRIVING BUT IT HAS HAPPENED ANYTIME. I HAVE SEEN NO CORRELATION TO OUTSIDE TEMPERATURE. I HAVE NOTICED PERHAPS A SMALL INCREASE IN FREQUENCY WHEN THE CAR IS STOPPED AFTER HIGH SPEED DRIVING SUCH AS HIGHWAY DRIVING. *TR
TIRES,WHEELSMay 13, 2014
UPON A ROUTINE TIRE ROTATION SERVICE PERFORMED AT A GOOD YEAR RETAIL SERVICE CENTER, I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE FRONT RIGHT TIRE HAD SUFFERED A DEFECT AND WAS UNSAFE FOR TRAVEL AT HIGHWAY SPEED. WHEN SEARCHING FOR A REPLACEMENT OF THE ORIGINAL EQUIPMENT TIRE, A DUNLOP SP5000 P225 19R45, IT WAS DETERMINED THAT THE TIRE WAS ON NATIONWIDE BACK ORDER. GOOD YEAR, BEING THE OWNER, MANUFACTURER AND DISTRIBUTOR OF DUNLOP TIRES, INFORMED ME THAT THEY WERE UNABLE TO FIND OR LOCATE A RELIABLE REPLACEMENT FOR MY DEFECTIVE TIRE WITHIN A FORESEEABLE TIME PERIOD, AND INSTRUCTED ME TO CONTACT THE DEALERSHIP. THE DEALERSHIP, RAY BRANDT MAZDA IN HARVEY, LOUISIANA, WAS LOCATED OVER 50 MILES AWAY. I THEN DROVE THE VEHICLE TO RAY BRANDT AND WAS TOLD BY THE DEALER SERVICE REPRESENTATIVE THAT NO EQUIVALENT REPLACEMENT WOULD BE AVAILABLE FOR MY 2014 MAZDA6 FOR AT LEAST 3 TO 5 DAYS. I ASKED WHAT I SHOULD DO IN THE MEANTIME, AND WAS TOLD THAT I WAS RESPONSIBLE FOR EITHER DRIVING THE VEHICLE OR FINDING A REPLACEMENT AT MY OWN EXPENSE. IT HAS SINCE TAKEN NINE DAYS SINCE THE TIME IT WAS DETERMINED THAT A DEFECTIVE TIRE HAD COMPROMISED THE SAFE OPERATION OF THE CAR FOR A REPLACEMENT TIRE TO BE LOCATED AND DELIVERED TO THE DEALERSHIP, MEANWHILE THERE HAS BEEN NO ATTEMPT BY THE MANUFACTURER OF THE TIRE, GOOD YEAR, OR THE VEHICLE, MAZDA, TO DETERMINE THE CAUSE OF THE DEFECT OR PROVIDE REPLACEMENT TRANSPORTATION. I WAS TOLD THAT THIS TIRE WAS ABRUPTLY DISCONTINUED AFTER I PURCHASED THE VEHICLE IN SEPTEMBER 2013, AND I WAS NEVER INFORMED OF ANY LIKELIHOOD OF DEFECT OR OF A DISCONTINUATION THAT WOULD RENDER REPLACEMENT TIRES UNAVAILABLE IN THE EVENT OF DEFECT, ROAD HAZARD OR OTHER TIRE FAILURE. I HAVE BEEN FORCED TO CHOOSE BETWEEN RISKING LIFE OR LIMB BY DRIVING ON THE DEFECTIVE TIRE OR FACING ECONOMIC HARDSHIP IN ATTEMPT TO FIND ALTERNATE TRANSPORTATION TO WORK. *TR
SUSPENSIONMay 6, 2014
TURNING LEFT AT AN INTERSECTION AFTER COMING TO A STOP, THE DRIVER MIS-JUDGED THE RIGHT EDGE OF THE RIGHT-MOST LANE AND STRUCK THE CURB. THE BALL JOINT SEPARATED FROM ITS HOUSING IN THE RIGHT, LOWER CONTROL ARM, CAUSING THE BOTTOM OF THE WHEEL TO COLLAPSE INWARD AND THE DRIVER TO LOSE CONTROL AND IMPACT THE CAR IN THE LEFT LANE. THE BALL AND STUD WERE STILL ATTACHED TO THE UPRIGHT CLAMP, BUT THE BALL JOINT HOUSING WAS MISSING AND NOT RECOVERED. THE TIE ROD, TIE ROD END AND THE STRUT DID NOT APPEAR TO BE DAMAGED. IN PREVIOUS MODEL YEARS (2009-2013), THE LOWER CONTROL ARM APPEARS TO BE A SINGLE, SOLID, FORGED STEEL PIECE WITH AN INTEGRATED BALL JOINT, A DESIGN FOR WHICH A SIDE FORCE IS UNLIKELY TO SEPARATE THE BALL FROM THE CONTROL ARM WITHOUT SHEARING THE BALL STUD. THE LOWER CONTROL ARM IN THE 2014 MODEL YEAR IS A NEW DESIGN MADE FROM A STAMPED STEEL PLATE WITH A SEPARATE BALL JOINT. THE HOUSING OF THE BALL JOINT IS PRESSED INTO A STAMPED HOLE WITH A LIP IN THE PLATE. THE SIDES OF THE CONTROL ARM HAVE STRENGTHENING LIPS THAT EXTEND ONLY TO ABOUT THE CENTER OF THE BALL JOINT AND THEN STOP. THE OUTER END OF THE CONTROL ARM IS A FLAT PLATE WITHOUT A STRENGTHENING LIP. THE FLAT OUTER END WAS FOLDED BACK FLAT OVER THE TOP OF THE CONTROL ARM IN THIS ACCIDENT.
SUSPENSIONApril 15, 2014
FRONT SUSPENSION NOISE WHEN GOING OVER MILD SPEED BUMPS AT LOW SPEEDS (5-10 MPH). *TT
STEERINGApril 9, 2014
WHILE TURNING CORNER STEERING UNIT LOCKED AND POWER STEERING FAILURE AND SCBS FAILURE LIGHTS. ALMOST HIT A TREE BEFORE I REGAINED CONTROL OF THE STEERING WHEEL. HAD CAR TOWED AND DEALER STATE NO ALARMS WHERE PRESENT AND GAVE ME BACK THE CAR. WHILE DRIVING BACK HOME SAME FAILURES HAPPENED. BACK AT THE DEALER AND TOLD AGAIN NO WARNING LIGHTS ON BUT THEY WILL KEEP IT TO TEST DRIVE. I HAVE TAKEN PICTURES ON THE WARNING LIGHTS. THE STEERING UNIT NEEDS TO BE REPLACED THIS IS A VERY DANGEROUS DRIVING CONDITION. *TR
STRUCTUREApril 3, 2014
TL* THE CONTACT OWNS A 2014 MAZDA6. THE CONTACT STATED THAT THERE WAS BUCKLING AND BUBBLING ON THE DASHBOARD AT RANDOM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD NOT INSPECTED NOR DIAGNOSED THE DEFECT. A PICTURE OF THE DEFECT WAS TAKEN BY THE AUTHORIZED DEALER WITH NO FURTHER ACTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, PROVIDED NO REMEDY AND DID NOT RECOGNIZE THE WARRANTY FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,583. UPDATED 6/18/14*CN UPDATED 08/15/2017*CN
WHEELSFebruary 24, 2014
VEHICLE WAS LEASED IN SEPT. 2013 AND HAS INCURRED THREE FLAT TIRES, THREE BENT RIMS AND THREE BROKEN BEARINGS OVER THE WINTER DUE TO SMALL POTHOLES. DAMAGE OCCURRED OVER A PERIOD OF TWO WEEKS. THE PROBLEM OF LOW-PROFILE TIRES AND POTHOLES IS WELL-DOCUMENTED, YET I WAS NOT INFORMED WHEN I PURCHASED THE VEHICLE - EVEN THOUGH I LIVE IN NJ, WHICH HAS MANY, MANY POTHOLES DURING WINTER MONTHS. I NEVER HAD AN ISSUE WITH MY PREVIOUS MAZDA 6, WHICH HAD REGULAR, HIGH-PROFILE TIRES. *TR
POWER TRAINFebruary 13, 2014
THE VEHICLE STARTED TO DECELERATE WHILE DRIVING WITHOUT ANY TYPE OF NOTICE. THE DEALERSHIP FOUND OUT THE VALVE BOARD IN THE TRANSMISSION NEEDED TO BE REPLACED. THE PROCESS TOOK 3 WEEKS TO REPAIR SINCE THE VALVE BOARD WAS ON BACK ORDER DUE TO HIGH DEMAND. THE VEHICLE WAS REPAIRED BUT THERE IS STILL A DELAY WHEN ACCELERATING AT CERTAIN SPEEDS. THE DEALERSHIP HAS YET TO FIND OUT WHAT IS CAUSING THE CURRENT ISSUE THAT MY VEHICLE IS HAVING. *TR
VISIBILITY/WIPERFebruary 4, 2014
I TRIED TO HOLD OFF ON A COMPLAINT BUT I THINK IT MIGHT BE MORE SERIOUS OF AN ISSUE THAN MAZDA REALIZES. THE VEHICLE REAR WINDSHIELD SHOWS AS BLUR AND DOUBLE VISION WHEN VIEWING THE WINDOW WHILE DRIVING. IN MANY CASES I WOULD HAVE TO DOUBLE TAKE MORE THAN THE ORDINARY TO ENSURE MY SAFETY AND OTHER AROUND ME. THE GLASS WOULD NEED TO BE REPAIRED, REPLACED AND/OR FIXED TO AVOID AN ACCIDENT WHEN ON THE ROAD. *TR
ELECTRICAL SYSTEM,EQUIPMENTFebruary 4, 2014
THE IPOD CONNECTION SEEMS TO NOT HAVE A MEMORY NOR WAS THERE AN OPTION OR DISCUSSION ABOUT THE IPOD MEMORY DURING MY ORIGINAL INQUIRY OF THE VEHICLE. WHEN PLUGGING THE IPOD INTO THE CAR THE CAR'S SYSTEM SPOOLS FOR A LONG TIME (5 MINUTES, DEPENDING ON THE # OF SOUNDS YOU HAVE) AND BEGINS WITH THE FIRST SONG ON THE DEVICE, RATHER THAN THE LAST SONG OR PRESENT SONG SELECTED ON THE DEVICE. THIS HAS CAUSED ME NOT TO USE THE USB IPOD CONNECTION AND USE ONLY THE AUX. THIS VEHICLE IS EQUIPPED WITH A GREAT BOSE SOUND SYSTEM BUT YOU CAN'T EXPERIENCE THE QUALITY DUE TO USING THE AUX VS THE USB IPOD DEVICE. MAZDA JUST NEEDS TO UPDATE THE FIRMWARE TO ALLOW MEMORY AND THE USB SHOULD WORK WITHOUT WASTED TIME. THIS DEFINITELY TAKES AWAY FROM THE BOSE AND MAZDA EXPERIENCE. *TR
ELECTRICAL SYSTEM,VISIBILITY/WIPEROctober 30, 2013
THE REAR VIEW CAMERA, NEEDED FOR ADEQUATE VISIBILITY WHEN DRIVING IN REVERSE, DOES NOT FUNCTION UNDER THE FOLLOWING CIRCUMSTANCES: 1. QUICKLY SHIFTING INTO REVERSE AFTER STARTING THE CAR. IN THIS SITUATION, THE TOP THIRD OF THE REAR VIEW VIDEO IS COVERED BY A MESSAGES THAT SAYS THE CAR'S FM RADIO IS TURNED OFF. 2. RECEIVING A TEXT MESSAGE. IF A TEXT MESSAGE IS RECEIVED WHILE DRIVING IN REVERSE, THE ENTIRE REAR VIEW VIDEO IS COVERED BY A MESSAGE THAT ASKS IF THE CAR SHOULD DOWNLOAD THE NEW MESSAGE. 3. IF THERE IS A BLUETOOTH GPS DEVICE IN THE CAR. WHEN THE BLUETOOTH DEVICE FIRST CONNECTS AND ACTIVATES THE CAR'S AUDIO/VOICE SYSTEM, THE REAR VIEW CAMERA TURNS OFF AND WILL NOT TURN BACK ON. THE CAR'S AUDIO PAGE IS DISPLAYED INSTEAD OF THE CAMERA VIDEO. DUE TO THESE APPARENT DEFECTS, THE ONLY WAY TO SAFELY DRIVE THE CAR IN REVERSE IS TO TURN OFF ALL BLUETOOTH DEVICES, THEN START THE CAR, WAIT FOR THE CAR'S AUDIO SYSTEM TO COMPLETE ITS START UP, AND ONLY THEN SHIFT INTO REVERSE TO BEGIN DRIVING. *TR
STRUCTURE,VISIBILITY/WIPEROctober 23, 2013
WHEN LOOKING INTO THE UPPER HALF OF THE DRIVERS DOOR MIRROR, THE OBJECTS APPEAR TO LOOK AS IF YOU HAVE DOUBLE VISION, BUT WHILE LOOKING INTO THE LOWER HALF, EVERYTHING APPEARS TO BE IN FOCUS. I HAVE GONE BACK TO THE DEALER AND THEY COULD NOT SEE THE SAME EFFECT. I HAVE ALSO LOOKED AT THE SAME TYPE OF VEHICLES IN THE DEALERSHIP AND 5 OUT OF 5 HAVE THE SAME EFFECT. *TR
VISIBILITY/WIPEROctober 15, 2013
TL* THE CONTACT OWNS A 2014 MAZDA, MAZADA6. THE CONTACT STATED THAT WHILE PARKED, THE FRONT GLASS WINDSHIELD BECAME SHATTERED UNEXPECTEDLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
STRUCTURESeptember 18, 2013
SHORTLY AFTER PURCHASING THE VEHICLE, NOTICED THAT THE HOOD SHOOK/VIBRATED AT HIGHWAY SPEEDS AND GOT PROGRESSIVELY WORSE AT ANY SPEED OVER 60 MPH. HOOD ALSO BEGAN TO SHAKE AT SLOW SPEEDS ON ROUGH ROADS IN TOWN OR OVER ANY SLIGHT BUMP IN THE ROAD. DEALER CONFIRMED THE SHAKING THROUGH TWO SEPARATE SERVICE VISITS, STATING THAT IT WAS NORMAL OPERATION AND THAT THEY COULD NOT CORRECT THE ISSUE. SHAKING/VIBRATING GREW WORSE AS TIME PASSED AND MAZDA CORPORATE SAID THERE WAS NOTHING THAT COULD BE DONE. VEHICLE WAS TRADED IN AFTER JUST THREE MONTHS OF OWNERSHIP DUE TO SAFETY CONCERNS AND THE OVERALL LACK OF CONCERN FROM MAZDA ON CORRECTING THE ISSUE. *JB
VISIBILITYSeptember 12, 2013
A SMALL ROCK STRUCK THE WINDSHIELD AND CHIPPED IT WITH 1 INCH CRACKS AROUND THE DENT AT 6PM. BY 6 AM THE NEXT MORNING THE WINDSHIELD WAS CRACKED FROM THE LEFT EDGE THROUGH THE CHIP AND TO THE RIGHT 18 INCHES. BY THE FOLLOWING DAY THE WINDSHIELD WAS CRACKED MORE THAN TWO FEET. MAZDA DID NOT HAVE ANY REPLACEMENT WINDSHIELDS IN THE U.S. AT THIS TIME (AUGUST 19TH) AND I WAS INFORMED THAT THEY WOULD NOT HAVE UNTIL AUGUST 30TH. AS OF SEPTEMBER 12TH A REPLACEMENT WINDSHIELD STILL HASN'T ARRIVED AT THE DEALERSHIP. THE WINDSHIELD REPAIR COMPANY STATED THAT THERE WERE SEVERAL 2014 MAZDA 6'S WITH BROKEN WINDSHIELDS AWAITING REPLACEMENT DUE TO DELAYS IN RESUPPLYING THEM. THE WINDSHIELD IS NOW CRACKED APPROXIMATELY 50% ACROSS. *TR
STEERINGJuly 29, 2013
THE STEERING WHEEL COLUMN MAKES A VIBRATING NOISE WHEN THE CAR'S DRIVING ON BUMPY ROADS, SOUNDED LIKE SOMETHING'S LOOSEN. I DISCOVERED IT RIGHT AFTER I PICKED UP THE CAR FROM THE DEALER LOT WHEN IT HAD 115 MILES. I WENT BACK TO A MAZDA DEALER TO REPORT THE PROBLEM AND THEY SAID IT IS A COMMON PROBLEM THAT THEY'VE SEEN BEFORE AND MAZDA HAD A SOLUTION FOR IT. SO THEY FIXED IT, BUT THAT WAS TWO WEEKS AGO AND NOW THE STEERING WHEEL COLUMN IS MAKING THE VIBRATING NOISE AGAIN. *TR
VEHICLE SPEED CONTROLMarch 21, 2013
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 68 MPH, THE RADAR OPERATED CRUISE CONTROL ACTIVATED AND CAUSED THE VEHICLE TO INDEPENDENTLY DECELERATE TO 55 MPH. THE CONTACT STATED THAT THERE WAS NOT ANOTHER VEHICLE AHEAD OF HIM WHEN THE FAILURE OCCURRED. THERE WAS A SEMI-TRUCK LOCATED TO THE RIGHT OF THE CONTACTS VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN RE-CALIBRATED THE RADAR SYSTEM HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. *TR