2018 Tesla Model 3 Problems & Complaints

The front lateral links, compliance links, and stabilizer bar link on my 2018 Tesla Model 3 Long Range failed and required replacement in January 2026. Prior to failure, abnormal creaking and clunking noise from the front suspension began appearing weeks before the repair — no warning lights illuminated at any point. The failed components were replaced by a Tesla-certified Service Center and are no longer available for inspection. The failure was confirmed and repaired solely by the Tesla Service Center; no police, insurance representatives, or other parties inspected the vehicle. I was charged out of pocket for this repair. The lateral link separation risk directly endangers vehicle safety — if a fastener loosens sufficiently, the lateral link can detach from the subframe, causing sudden wheel misalignment and loss of steering control, which could result in a crash at any speed. Tesla issued recall 23V-235 (NHTSA campaign 23V235000) in March 2023 for this exact condition on 2018-2019 Model 3 vehicles. My vehicle's VIN was not included in the recall population, yet experienced the identical failure mode. I am requesting this complaint be considered for recall expansion under 23V-235 and seeking reimbursement for out-of-pocket repair costs for a defect Tesla has already acknowledged in identical vehicles.

Following a professional suspension repair at a Tesla Service Center, critical underbody fasteners (bolts) became loose, causing the aero shield to sag and creating a potential road hazard. Upon inspection, the service technician confirmed the bolts were unsecured. The failure of these fasteners on a safety-critical system poses a risk of parts detaching while in motion or loss of vehicle control. The service center refused to acknowledge this as a workmanship failure under the 12-month repair warranty, despite the fasteners being last serviced by their technicians.

Pantom braking happening frequently after latest software update. FSD version 12.6.4 Software version 2026.8.6 Happening on single lane road.

The contact owns a 2018 Tesla Model 3. The contact stated that while opening the doors of the vehicle, the driver's side seat back unintendedly reclined and pressed down on the rear seat, causing the cushion to become deformed. The contact manually used the seat controls to return the seat to an upright position. There was no warning light illuminated. The contact stated that the failure was intermittent and only occurred while the doors were opened. A Tesla service center was contacted; however, an appointment was not scheduled for diagnostic test. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 95,000.

The contact owns a 2018 Tesla Model 3. The contact stated that there was a feature in the vehicle that allowed the front driver’s seat to automatically adjust according to the saved driver's profile. The contact stated that the driver’s seat back and forth movement to adjust to each driver's profile might have caused loose wire connection, resulting in error code: RCM_a021 (Front Left Safety Restraint System Fault) being displayed. The contact stated that the error message had been displayed intermittently. Upon investigating the failure online, the contact related the failure to the seat adjustment feature. The failure was reported to the manufacturer through the Tesla App; however, the contact had not yet received a response. The vehicle was not diagnosed or repaired after the failure. The failure mileage was approximately 55,000.

I am submitting this report to the National Highway Traffic Safety Administration regarding a recurring safety issue with my 2018 Tesla Model 3 involving unintended “phantom braking.” On multiple occasions, my vehicle has abruptly decelerated without any apparent obstacle or hazard present. These incidents have primarily occurred while using driver assistance features such as Autopilot and Traffic-Aware Cruise Control on highways and well-marked roads under normal driving conditions (clear weather, dry pavement, consistent traffic flow). The braking events are sudden and significant, creating a serious safety risk—particularly when other vehicles are following closely. In several instances, the deceleration was forceful enough that I believed a rear-end collision was likely. There were no visible triggers such as overpasses, shadows, vehicles merging, or roadside objects that would reasonably justify the system’s response. Below are details to assist your investigation: •Driver Assistance Features Active: Just cruise control, not auto pilot on these occasions •Weather/Road Conditions: Clear and dry •Frequency of Occurrence: This is an ongoing problem that has occurred dozens of times in the past few years. The March 30th incidents were only the most recent ones. •Any Warning Messages or Alerts: No This behavior appears unpredictable and difficult to anticipate or mitigate, increasing the risk of a crash. Given the potential safety implications, I respectfully request that NHTSA review this issue to determine whether it reflects a broader defect affecting other vehicles. Thank you for your attention to this matter.

My hard brake lines were corroded and had to be replaced on a 7 year old model 3 with 70k miles on it. The cost was over $4000 as battery has to come out and it's very labor intensive. Tesla offered no help with paying for this. They tried to say the car probably was in a very corrosive environment before I bought the car (I purchased it about a year ago). However, I've seen little to no corrosion anywhere on the car. I've decided to report this issue after talking with several lifelong mechanics who have said they have never heard of hard brake lines failing on a car with age and mileage that mine has. Also after searching owner groups I've heard from other owners that have had this same issue and it seems like a growing number especially in early model 3 cars. I was giving a warning about low brake fluid and advised not to drive the vehicle before getting it inspected.

The chrome trim on exterior door handle on driver side failed, peeling back to create a sharp, blade-like edge. When i tried opening the door, it sliced my finger causing bleeding and a trip to urgent care. Aparently many other consumers are facing the same problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving with Full Self Driving active on Sunday morning and my car came to a complete stop at a red light. Once the traffic cleared the car drove right through the red light and I was given a traffic citation by a police officer. The car did wait until there were no other cars present so I don't believe I was in any real danger but the fact that the car went through a red light while on full self driving violates the rules of the road which as we know is illegal. I have a video from my dash cam but this form doesn't appear to allow for video uploads.

Error code RCM_a021 front left safety restraint system fault. An issue that arises purely due to poor seat design. It is the fault of the seat pinching a wire from moving back and forth. This safety issue is an inevitability and not a one off chance. This issue is publicly noted on forms throughout all the years of this car’s production. This error results in airbags not being properly deployed in the event of an accident and the car not properly reading the passenger occupancy.

The front lower lateral link (rearward lower control arm) fastener/bolt completely backed out and fell off the vehicle while in motion, causing the lateral link to separate entirely from the subframe. This is the exact mechanical failure described in Tesla Recall Campaign 23V-235 (Service Bulletin SB-23-31-001), however, my specific VIN was not included in that recall. The vehicle and components are currently at an independent EV repair facility and are available for inspection upon request. Photographic evidence of the missing bolt and separated control arm has been retained. The separation of the lower lateral link caused an immediate and violent collapse of the front passenger-side suspension geometry. The affected wheel was no longer anchored to the vehicle frame, causing it to fold backward and grind heavily against the wheel well. To keep the vehicle moving straight, the steering wheel had to be turned to an extreme 45-degree angle. This resulted in a near-total loss of steering control. Had this fastener failed while traveling at highway speeds instead of low speeds, it would have resulted in an uncontrollable, catastrophic collision. Yes. The problem was physically confirmed and documented by an independent, EV-certified repair facility (EVFixMe/Shocker Motors in Costa Mesa, CA) once the vehicle was placed on a lift. The vehicle was physically inspected by an independent service center. The manufacturer (Tesla) was contacted via the Tesla App; however, they refused to perform a physical diagnosis without pre-authorization of a 2,600 comprehensive suspension replacement estimate and stated the vehicle was out of warranty with no open recalls. There were no dashboard warning lamps, digital alerts, or error messages from the vehicle's computer system prior to the failure. The failure presented suddenly as a loud, painful metal-on-metal grinding noise accompanied by immediate, severe steering misalignment. Currently waiting on invoice from indy shop.

There is no checkbox for Full Self Driving (Supervised): 3 times in the last 4 weeks, my Tesla has become impatient at long red lights and lurches out into the intersection. I am very concerned because one of those times (first time) it did not creep forward, but just took off thru the red light. I had to accelerate thru to get ahead of those cars that still had the green light. Fortunately, nothing untoward happened, except scaring me! The other two times, I recognized what was happening and put on the brakes and removed from FSD mode. I have complained to Tesla and am asking for them to verify my FSD is up to date and this issue will be fixed. Needless to say, I have stopped using the FSD (Supervised) until this is all addressed.

Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts down and reboots, causing a sudden loss of all safety features, including Blind Spot Monitoring, Lane Departure Warning, Forward Collision Warning, and the driving visualization. The cameras go black while the vehicle is in motion. The Trigger: The failure is triggered by high electrical load. If the Cabin Heater (HVAC) and Seat Heaters are active while FSD is fully computing, the 12V power supply to the computer drops below critical voltage, causing a "Turbo A" processor lockup and system crash. Evidence of Defect: Service Center diagnostics confirmed the specific error code APS_w169_TurboA_SCS_LKUP (Computer Crash) occurred at the exact same timestamp as VCLEFT_a302_blowerGeneralFault (HVAC Blower Failure). This proves a common-mode voltage drop affecting multiple critical systems simultaneously. Manufacturer Response: The manufacturer (Tesla) acknowledged the logs but refused to inspect the wiring harness or ground connections, instead recommending a replacement of the computer unit. However, the failure can be mitigated by unplugging external cameras to reduce load, proving the root cause is an insufficient power delivery design (Wiring/Grounding) rather than a component failure. The computer is running at full load with the newest FSD software and it can no longer keep up with additional loads. Safety Risk: This defect causes a sudden, uncommanded loss of driver assistance and situational awareness tools (cameras/visualization) while the vehicle is maneuvering in traffic. The vehicle’s power distribution system appears insufficient to support the electrical load of the software (FSD) and the hardware (HVAC) simultaneously.

The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers would be trapped and would only be able to exit over the front seats and front seat passengers. If the front doors were damaged or front passengers incapacitated the egress for the back seat passengers would be severely impacted. If a fire would occur the situation would be exacerbated. Tesla corrected this condition in later models by installing cable releases for the rear doors. Tesla has not responded with any positive response to our request to provide an upgrade and manual rear door releases.

2018 Tesla model 3 front chassis subframe welded nut to the chassis is come off now left side control arm keep getting loose

My 2018 Tesla Model 3 started squeaking at 36k miles at the end of 2023 (5 year old) I took to the Tesla service center where they quoted me $570. The squeaky control arm issue in Tesla is well known on the internet with may forums complaining about it. Not sure if there is a safety issue but wanted to report this incase there is a pending case regarding this issue. I was happy to pay for parts but the $570 seem excessive for a 5 year car that had 36k miles.

After downloading Tesla’s update (no. 2025.44.25.4) software my heater (with the window defrost functionality) in winter stopped operating. I made my update while at my nearest Tesla service compound (location verifiable per system location log) on 01/25/26 when that same day software began throwing HVAC error codes with blowing cold air, when previously my heat ran well. This is not coincidental; this is system design failure.

The front control arms are creaking and I’ve read that many of models built in 2018 have this problem as well. It is unknown if it is a safety concern or not.

The front and rear windshields of my Tesla Model 3 developed long cracks requiring full replacement. For over six months, I have been unable to complete these replacements due to repeated failures in the replacement process. The vehicle and damaged glass are available for inspection upon request. My insurance claim was filed with Esurance, and Safelite AutoGlass, Esurance’s designated auto glass provider, has handled all replacement attempts. During this period, three shipments of glass arrived damaged and two shipments were the incorrect glass for my vehicle, resulting in canceled or rescheduled appointments. Safelite has documentation of these failed attempts. Driving with cracked front and rear windshields puts my safety and the safety of others at risk. The damage impairs visibility, especially in rain or low-light conditions, and compromises windshield integrity, which is critical for vehicle structural support and proper airbag deployment. The rear windshield damage also raises concerns about sudden glass failure while driving. The issue has been reproduced and confirmed multiple times by Safelite AutoGlass, an independent service center. While waiting for service, I personally spoke with several other Tesla Model 3 owners at Safelite locations who reported similar experiences, including multiple failed appointments, incorrect glass, and in some cases incorrect installations requiring return visits. This suggests a broader, systemic issue rather than an isolated incident. The vehicle has been inspected multiple times by Safelite AutoGlass, and the issue is documented through Esurance claim records and follow-up complaints I submitted regarding the prolonged lack of resolution. Tesla has not directly inspected the vehicle. There were no warning lights or system alerts prior to the issue. The problem presented as visible cracks that appeared and progressively worsened, prompting replacement attempts beginning approximately six months ago.

Safety Restraint Warning appeared on a 50k miles Tesla Model 3. We are a used electric vehicle dealer in California. This warning has been appearing on parked vehicles repeatedly. Meaning, many of the Model 3's we have listed for sale (over 30 units for sale at any given time) will suddenly have a "Safety Restraint Warning" appear. Tesla is not taking responsibility for this. They always charge the customer. The airbag system is inoperable with this warning. It's a problem on EVERY Model 3 on the road between the year of 2017 to 2020.

I purchased this car new in 2018 and recently replaced the front lateral suspension arm due to worn bushings. During the process, I discovered that one of the 14 mm bolt threads on the right side of the suspension arm had a helicoil inserted. While removal was straightforward, reinstalling the bolt proved difficult. I spent several hours reattaching it to the new suspension arm, but did not apply full torque, as I was concerned about damaging the helicoil or stripping the thread. My main concern is that the factory has stripped the original thread and used a helicoil instead of replacing the affected part. Although the repair has held so far, I am unsure if this is a safe long-term solution, as the helicoil could fail while driving. I contacted Tesla, who advised me to visit their service center. At the Centinela location in Los Angeles, the supervisor informed me that, since the warranty has expired, they can only perform a visual inspection.

Please review attachment.

The front suspension began having grinding noises. This was especially pronounced during turning at low speeds. At 58k miles. Tesla charged for having a tech ride along. They then did a front suspension investigation and said the following parts all were damaged and required replacement. Lower Compliance Links Lower front suspension links Lateral links Subframe assembly It would be consistent with the following recall on the bolt which attaches the lateral link to the subframe [XXX] The make, model and manufacture time align with the recall. Tesla did not provide the damaged parts. Cost was in 4982.91 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is 7 years old with 107,000 miles. I received a warning regarding low brake fluid with instructions not to drive the vehicle. Dealer is advising all brake lines are rusted out and need replacement. Rusted lines are apparently causing the brake fluid to leak. I've never heard of any vehicle, let alone a 7 year old vehicle, needing all brake lines replaced. After researching online, my 2018 Tesla Model 3 is not the only Tesla Model 3 with this issue. Specifically, it appears some early 2018 Model 3s have suffered this issue. I believe this is a design defect and safety issue, and that Tesla should be voluntarily repairing affected vehicles with this known issue, since it is a design/safety issue.

Tesla refuses to fix recall NHTSA No: 22V798.

The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was brought to Tesla service, where the owner was charged $3700 for repairs. The customer's complaints that this is a structural/manufacturing problem were ignored by Tesla representatives.

Hello, I have a Tesla model 3 that I bought back in 2018 . On [XXX] when I sliced my finger while opening the door, because the chrome coating on the door handle started peeling. The cut was very deep ( see attached pictures). I contacted Tesla for resolution and they said that the car is not under warranty and I have to pay $340 for each handle to replace them. Apparently the peeling chrome happened to many other Tesla 3 owners and the company is aware of it and they told me that it might be caused by the car washing detergent (?!!) I think it was a defective design and the peeling chrome coating is a major health hazard. The child cand slice their fingers and if person has a bleeding issues and cut themselves while on the road it can be bad. I think it should be treated as a recall for bad design and should be fixed for free. I lost couple of days of work since I work in the Operating room and my finger was severely cut. I will wait for your response, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1.The component that failed is the load index rating and both inner and outer sidewalls of the tire. Yes, the tires are available for inspection, they are off the car and stored in my garage. 2. I believe the safety of others and my self were at risk, I went for a tire rotation and saw the damage and asked the shop if tires were good and they said its good. Later my father points out this will kill me, so I went back and they offered the replacement warranty with that "tire is free and clear of all liens" claim. :( I refused to sign after reading and bought new tires at tesla and kept the old ones in storage. Also would like to note there website has a gap on warranty manual year after January 1, 2021 to before January 1, 2024 so I'm assuming the newest one is in play. Overall, the safety of others mainly heavy cars like Tesla's are involved. Also the local manger spilled to me that these tires are on Hertz and Enterprise cars, but they might be lighter/cheaper versions then mine. 3. Yes, tesla Tech in Libertyville IL informed me this is a problem and to read my user manual and double check the load index rating. All of which check out correct and don't sound any alarms. 4. no, only firestone and Tesla inspected the tires. 5. No, no warnings besides the cracks forming and getting bigger in the cold weather. Only visual inspection or leak might warn others, but I fear the leak is too late unless parked. Tire size: "235/45R18 94W M+S" from the actual tire. Now that I'm looking at it they are missing the 'P' for passenger.

I have an active alert on the drive side safety restraint system. Alert code RCM_a021. I have noticed this appears to be a common problem. A recall should be issues as this a a safety issues and lives could be at stake.

I received a safety alert on my car screen: Front passenger safety restraint system issue. Service is required. The front passenger safety restraint system fault typically involves a malfunctioning occupant weight sensor in the passenger seat, which controls whether the airbag activates or deactivates EVGOER. This is a serious safety concern because the airbag may be disabled at that seat location in the event of a crash. The issue is often caused by loose, broken, or unplugged harnesses or connectors under the seat, particularly related to the Occupant Classification System (OCS) Tesla Owners OnlineDigital EV Doctor. Many owners report this happens because wires under the seat get crimped over time due to Tesla's "easy entry" feature that automatically moves seats. Since this a widespread Tesla Model 3 problem, I believe this should be a recall.

I am reporting a major safety defect that began immediately after Tesla installed the Full Self-Driving (FSD) hardware upgrade on my vehicle. After paying $2,000 for FSD and receiving the hardware retrofit, the car now instantly veers left toward oncoming traffic whenever FSD is engaged. This began immediately after Tesla’s installation. Before this service, my vehicle operated safely. I have contacted Tesla Cherry Hill Service Center in New Jersey multiple times. The advisors there repeatedly told me to “just recalibrate the cameras from the touchscreen.” I’ve done this numerous times, following every instruction carefully, but the issue persists. When I called the Service Center, I was told that “everything looks fine remotely,” even though the problem continues and is clearly dangerous. I was also told they could take it for a test drive, but that if they couldn’t find anything, I would have to “wait for a future update” to make FSD usable. This is unacceptable and unsafe. Tesla delivered this car to me in a dangerous condition that could easily cause a serious crash. A car that steers itself into oncoming traffic under FSD control should never have been returned to a customer — especially one new to using FSD. I should not be responsible for any repairs, recalibrations, or diagnostics related to a defect introduced by Tesla. This issue appears to be the direct result of improper installation, misalignment, or faulty calibration following the FSD hardware upgrade performed by Tesla Cherry Hill. This poses a severe risk of collision and injury, and Tesla’s refusal to take responsibility or correct it under warranty demonstrates clear negligence and disregard for safety. Tesla Cherry Hill is also known for poor customer service and repeated dismissal of safety complaints from other owners, which further concerns me.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at approximately 30 MPH through an intersection, another vehicle t-boned the driver's side from the driver's side front bumper to the rear passenger door. The contact stated that the air bags did not deploy as intended. Medical attention was needed after the contact sustained lower back, left shoulder, neck, tailbone, and internal bleeding injuries were sustained. A police report was filed. The vehicle was taken to a collision center, where it was currently pending an inspection. The manufacturer was not notified of the failure. The failure mileage was approximately 88,894.

I own a 2018 Tesla Model 3. The vehicle experienced a sudden loss of steering assist while driving, and the steering wheel became extremely difficult to turn, eventually locking up to the point where the vehicle could no longer be safely controlled. There were dashboard warnings related to steering and low-voltage system faults. The vehicle had to be towed because it was unsafe and not steerable. This is the second time within a few months that the vehicle has become inoperable and required a tow. The first failure involved a low-voltage electrical fault that prevented the car from charging or driving. The most recent failure involved the steering rack and a front-end controller component. Tesla diagnosed the issue as requiring replacement of the steering rack and a front controller assembly. The repair cost was quoted at approximately $4,200 out of pocket, and Tesla stated the failure was not covered under warranty and not related to the earlier electrical issue. No recall was listed for this VIN. There was no crash, but steering control was lost while the vehicle was in motion, which created a safety hazard. I am reporting this because a sudden loss of steering function while driving is a serious safety defect that could lead to a collision if it occurs at higher speeds or in traffic.

We noticed that one of our tires was leaning inwards and the alignment was completely shot. There was no event that caused this but just noticed it one day driving. After having to replace two new tires, we took it into the Tesla dealership and they found that the control arm and suspension as well as the frame underneath is broken. The car has a clean tittle and this problem use to be covered by Tesla but for some reason now is not and this is a big steering and safety issue! We should not be responsible for the cost to fix the car if this has happened so often in the past!

The contact owns a 2018 Tesla Model 3. The contact stated that while driving approximately 60 MPH, the vehicle became difficult to maneuver. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the frame underneath the vehicle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,700.

The rear doors do not have a manual release. If power is lost, you cannot open the rear doors. This is a severe safety concern. With 2 child seats in the rear seats, with a power failure, you cannot get the children out. Newer Model 3 vehicles, have a manual safety release. My 2018 does not.

Repeatedly and randomly, with cruise control (not FSD) engaged, the car would brake, sometimes aggressively. The last time, it braked so hard the tires or brakes squealed and the car swerved slightly before I was able to regain control. This was on the freeway (in Colorado, if I remember correctly) while I was cruising at 70 or 75 MPH. I decided that that was the last time I would use cruise control; it was just not safe. I had an appointment on October 22 to take the car in for service. But then a friend told me this was called "phantom braking" and that there was no fix. A friend suggested that I contact the NHTSA.

The front upper control arms on my 2018 Tesla Model 3 have failed multiple times, producing loud clunking, popping, and binding noises during steering. The issue has worsened and poses a serious risk of loss of control while driving. Tesla replaced these parts under goodwill in the past, but the failures have returned. The most recent incident occurred around 03/05/2025 at approximately 106,867 miles. The failure has been confirmed and documented by Tesla Service Centers, and I have multiple invoices showing repeated replacements of the same components. The problem directly affects steering and suspension safety.

Passenger restraint fault message randomly comes on.

The "Front passenger safety restraint system" is prone to errors because the wiring for it beneath the seat is prone to getting knocked loose and electrical interference

The center display (Vehicle Pad) on my 2018 Tesla Model 3 went completely blank while driving. This eliminated access to all vital driving information including the speedometer, gear selection, and safety indicators. Safety Concern: Without visible speed data and wipers the vehicle cannot be operated safely or legally. I attempted to reboot the system and power cycle the vehicle but the screen still failed.

The brake lines badly rusted creating safety hazard as Tesla service reported when working on other maintenance. Not a warranty issue not covered as repair is over $3800. Vehicle was not abused and was kept clean regularly - this seems to be a vehicle defect if the brake lines can get moisture trapped behind the battery pack and create excessive corrosion requiring brake line replacement.

No warning messages at all, all cameras/sensors stopped working all at once while driving, full self drive stopped working, lane assist, safety features of full self drive was degraded by this. Car software v12 (2024.44.25.2 288ce84bb43e), according to the dealership the computer fried randomly.

Driving a 2018 Tesla Model 3, driver seat shows message "Front left safety restraint system issue. Service is required". This occurs when the driver is in the seat with the seat belt fastened and the vehicle is in motion. This issue refers to the possible seat belt, seats and/or air bags failure. This is a threat for drivers as these are the front line of defence in case of any collisions or accidents. This issue has been reported by multiple Tesla car drivers and their posts are available on online forums. Message appears on the Tesla screen driven. Tesla does not cover this out of warranty. My appeal to NHSTA is this is hazardous to drivers and cars should be recalled and repairs should be covered.

The car's horn only works sometimes and often not at all when steering wheel horn areas are pressed, hard or soft!! Tesla said they couldn't fix it!!

Mold, mildew and smelly odors are coming through the on-cabin ventilation system. This is the 3rd time since 2020, I had to purchase & replace the two air filters and spray the poorly designed duct & condensation accumulation. I inspected the self-installed air filters and there were no signs of moisture, mildew, mold or stains on the filters, which makes me think the problem was /is from the HVAC condenser or coil area. Tesla had issued a 2019 software update to “run” the ventilation system longer after the vehicle was in “Park” but the software update has NOT solved the mildew and bacteria odors that are vented into the cabin, and subsequently changed the HVAC design in post 2021Tesla models that corrected this problem with many pre-2021 Model 3s. Tesla Service Centers are still charging for the coil spray cleaning and not covering this mold & bacteria-creating HVAC design problem of their earlier year vehicles ca as I had to pay Tesla for a pair of air filters change and now they want me to pay for a separate fee for spraying the condenser coils.

The contact owns a 2018 Tesla Model 3. The contact stated that when the vehicle was started, the GPS failed to function as intended. In addition, the “Unable to Charge” warning light was illuminated. The contact stated that the GPS provided incorrect directions. The contact attempted to recharge the battery; however, the battery failed to charge. The contact stated that the failure had occurred the following day after an over-the-air software update was performed. The dealer was made aware of the failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact referenced a document that stated that the battery life should last 200,000 to 300,000 miles. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,884.

The car's dashboard display shows an alert "Front Passenger Safety Restraint System Issue". This puts the front passenger at risk.

Front suspension creaking noise, took in for service, techs ultimately found the front subframe captive welded nuts that secure the front links had sheared off, requiring a replacement of the subframe and some other suspension components. Nuts, which were initially welded to the subframe during assembly, were loose on both sides. No associated damage or impact, normal use over 7 years of ownership. This is also a common issue, and is already associated with a very limited recall (21V-835) but for whatever reason, this failure is still occurring quite often in the wild - normally with far more extreme consequences than in my case.

I believe my car should be included in the recall for trunk harness recall. My alert and issue is the rear camera being off due to rear trunk ruining the wiring harness that has affected many cars. This is already a recall but I believe my car missed being involved.

My 2018 Tesla Model 3 began showing a "front passenger safety restraint fault" alert within the last week or so. I scheduled service and then received an estimate of almost $1000. When I corresponded with Tesla through their app, they told me the diagnostic code is: RCM_a056_passengerFrontOCS, indicating failure of the passenger Occupant Classification System (OCS). The OCS controls whether and how the airbag deploys; failure could prevent deployment or cause improper deployment in a crash, creating a serious safety risk. Tesla acknowledges the fault but told me the repair (replacing the OCS and passenger airbag) will not be covered since the car is out of warranty. Tesla has issued service bulletins (SB-19-20-003 R1, SB-23-20-002 R7) for known OCS issues, and many Model 3 owners have reported the same fault. This appears to be a widespread safety defect and should be investigated as a potential recall.

The first time the lower Lateral Links on the front right side just broke and luckily it didn't happen on the highway with passengers Right now I hear the same noises again coming from the driver's left side from the lower Lateral Links I am afraid that it will happen again and that’s really scary I drove many cars before and never felt so unsecured I don't understand how such a safety problem is not being addressed. I hear and read that other Tesla owners are also reporting the same problem.

While driving on the 5 freeway, using autopilot, my car suddenly decelerated and came to a complete stop. Fortunately, we were not struck from behind, and I was able to get the car to accelerate again after approximately 10 seconds.

The front passenger side upper control arm is squeaking and causing vehicle to drift to right, vehicle only has like 60k miles and the upper control arms have been replaced by Tesla before

The contact owns a 2018 Tesla Model 3. The contact stated that while driving 60 MPH with the Self Driving feature activated, the vehicle failed to slow down while approaching oncoming traffic. The vehicle accelerated and drove around the traffic. The contact depressed the brake pedal and touched the steering wheel to disable the Self Driving feature, but the vehicle failed to respond. The contact stated that once the vehicle passed through traffic, the brake pedal was depressed again, and the Self Driving feature was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was 55,866.

Main incident: Time: 2025-08-28 ~12:41 PM PST What happened: After searching for a parking space, the driver was preparing to reverse into the spot, the driver pressed up the stalk to shift the gear into reverse, a sound was heard and something showed up on the screen, the vehicle once again started accelerating and running forward suddenly and sharply (3 mph to 28 mph in 3 secs), driver tried to steer the vehicle away from cars and buildings to minimize danger, the car rushed onto a concrete curb, hit one blue Tesla, then hit the side of a concrete utility pole, and ran over a plant and last crashed into the chain-link french before it finally stops Injuries: * Spine pain for one passenger Damages: ** All tires blown out, tire falls off ** Severe damages throughout the vehicle body * One Tesla parked on the parking lot was severely damaged * The utility pole's base box was scraped and deformed * One plant was knocked down Similar case 3 few mins ago: Time: 2025-08-28 ~12:38 PM PST What happened: The driver entered a oneway parking lot, but found no available spot and was trying to back up, the vehicle suddenly accelerated on its own. The driver performed an emergency brake and stopped the vehicle. At the time the vehicle stopped, it was only about 20 inches away from two cars in front of it Injuries and damages: None What component or system failed or malfunctioned, and is it available for inspection upon request? Malfunctioning of the electronic control or braking system leading to abnormal acceleration Conflicting gear shifting and autopilot engagement design The right stalk is used to both shift gears and engage autopilot features, this design makes it very easy for the system to confuse the two actions Autopilot feature safety issues Autopilot features (whether its FSD or cruise control) should not be allowed to initiate abrupt acceleration to a dangerous speed in a low speed area (for example parking lot) Insurance claim filed, number: 25-647243342

All 4 Brake lines (tubes) from either from ABS or Brake booster pump are corroded and pierced. All brake fluid leaked front center of the vehicle and lost all brake. Brake lines or tubes are looks good from under the front and back tires. It looks like a quality of the brake lines / tubes from ABS to the bottom are not meeting the expected quality.

A sensor for the driver side safety restraint system was displayed from the vehicles screen. Potentially loose wires under the seat when manufactured.

This message has been intermittent and looking online has happened a lot for this model. The front passenger restraint system is critical for passenger safety, this should be a recall. Concern: Customer states:Alerts - Seats - Front passenger safety restraint system issue/Service is required Detected August 16, 2025

Getting a notification for "Front left safety restraint system fault" which disengages the airbags. Seems like a very common fault with Teslas but no recall has been made.

Too fast and too close to stop sign to red light or other cars while in Full Self Drive (supervised).I had to disable it to avoid risks of accident.Even using Chilly Mode.

Backup camera recall was not fixed properly or the new parts have same issue. As a result the backup camera was not functioning. When the camera is not functioning the autopilot system drives aggressively, speeding up to the max set speed when it is not safe to do so with current traffic conditions. Had to disengage autopilot otherwise it would have crashed. Also I received an alert that the emergency breaking system was not functional. When reversing could not use backup camera.

The contact owns a 2018 Tesla Model 3. The contact stated that while his wife was driving at slow speeds, after completing a right turn, there was an abnormal sound coming from the front passenger’s side suspension. The contact stated that increased effort was required to maneuver the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the passenger’s side control arm had disconnected. The contact was informed that two bolts that secured the control arm to the frame were missing. The contact also stated that the bolts were found by the tow truck driver while loading the vehicle for towing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

The contact owns a 2018 Tesla Model 3. The contact stated that when the vehicle was started, the front passenger's side restraint warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a seat belt restraint failure. The contact was informed that the front passenger's side wiring harness needed to be replaced. The vehicle was not repaired. In addition, the contact stated that a year prior to the failure, the front driver's side restraint failed, and the vehicle was repaired. The contact stated that at that time, the front passenger's side restraint failure was intermittent; however, the repair for the front passenger's side restraint was not completed because the failure was not duplicated. The contact stated that only the driver's side wiring harness was replaced under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

Tesla failed to properly diagnose a high-voltage battery isolation fault in my 2018 Model 3. Despite safety-critical BMS_a027 and BMS_a142 faults indicating multiple isolation failures, they skipped required insulation resistance testing, falsely blamed sand in a connector, and charged me $174.95. After the issue returned, they reversed course, replaced an internal battery contactor, and reduced the $1,173 estimate to $356—admitting fault without owning it. Days later, a diagnostic showed dangerously low isolation resistance (380kΩ, far below Tesla's 1,000kΩ safety threshold), yet they took no further action. On July 12, the car again went into limp mode. Tesla’s repeated failure to follow safety protocols, diagnose accurately, and honor warranty obligations has left me with a vehicle in an unsafe state and no corporate accountability. I've contacted their Resolutions team three times (7/2, 7/7, 7/10) with zero response.

My Tesla got stuck in a McDonald's drive-through because the EPB (Electronic Park Break) refused to disengage. I believe it got stuck as the vehicle was pulling up to the window to pay and I had to reach out with my phone to tap their payment terminal to use Apple Pay. Then the park brake engaged I believe because I possibly lifted up from my seat, yet had my foot on the brake, but when I put it into drive, it refused to disengage. So my car got stuck for about an hour until we force skidded it out of the drive way. Now I've been stuck at this McDonald's parking lot for days, unable to drive it to get repaired or charged. Tesla Temecula refuses to schedule service and canceled the service appointment. Other further away Tesla Service Centers want to charge me hundreds of dollars for diagnosis that I don't have. This is the 2nd time the park break got stuck. The other time was in hospital ambulance ER drop-off bay. This is a major safety issue and the NHTSA should do a safety recall on this to force Tesla to fix it. It's both a software and hardware engineering issue. Yet Tesla keeps placing the blame and cost on customers to profit from their faulty engineering testing. Please help me and Tesla customer fix this!

An error code (RCM_a056) will intermittently come up and say there is a fault with the front passenger safety restraint system. It will turn on for a car ride and stay off for a few days and come back randomly. When I researched this code, I found that this is a known issue with 2018 Tesla Model 3's. Apparently there was a flaw in the airbag system which causes this safety concern. I contacted a Tesla service center and they said it would cost $300 just to check it out and another one said +$1000 to "fix". I called their customer service line explained that this should be covered for free since it is not due to "normal wear" but rather should be a safety recall. I also explained this to the service techs but they just said they can't do anything. If I would have been involved in an accident, my wife could have died because of this safety flaw. The vehicle is still under warranty until 120,000 miles. Thank you for your consideration on this matter.

My car started having loud noises and suspension on both side of my car started making noises and both control arms along with sway barrings and struts are gone bad.

RCM_a021 Front left safety restraint system fault error

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? A known problem other 2018 Tesla’s have been recalled for ??? Very suspicious?? How do I know they didn’t torque it too far & strip bolt themselves??

My brake lines began to leak. When I took the car to the Tesla Service center they repaired the brake lines, but in the process they found that the brake fluid had leaked in/on the battery compartment. Furthermore, they found a coolant leak that also leaked on/in the battery compartment. This cause a hole to develop into the battery compartment. Having the coolant and brake lines in a place that could affect the batteries is a significant design flaw of the Model 3. According to the technician from Tesla, my car/batteries, were a ticking time bomb and could have ignited at any point. I am very fortunate that a fire was not started with myself or my family in the car. I believe Tesla needs to make all Model 3 owners aware of this possibility and come up with a way to remedy this flaw before someone looses a life. If the brake lines on my car hadn't sprung a leak, I'm not sure I would have know about the coolant leak until it was too late.

This is a large scale problem with Tesla due to their "easy entry" which automatically moves the front seats to fit the drivers saved positions. Due to Tesla not properly securing the wires under the seat, they get crimped over time causing an error of "safety restraint system issue." There have been thousands of reported Teslas with a simple Google search. The service center also stated to me this is a large scale issue but a recall has not been issued. This is very dangerous as this disables the airbags due to a seat belt or wire crimp under the seat issue. Please investigate and issue a mandatory recall for the safety issue as Tesla wants $1000 to rectify the issue. Many have reported this issue to be fixed by the service center multiple times only to come back months later.

Vehicle is displaying an error message "Front passenger safety restraint system fault" and "front passenger safety restraint system fault. Service is required." This has the result of "The restraint system may not function as designed." According to an Internet search, this is a very common fault, caused by "interference" and necessitates an occupancy sensor, wiring harness and airbag module exchange.

The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.

Vehicle is displaying an error message "Front passenger safety restraint system fault" and "front passenger safety restraint system fault. Service is required." This has the result of "The restraint system may not function as designed." According to an Internet search, this is a very common fault, caused by "interference" and necessitates an occupancy sensor, wiring harness and airbag module exchange.

When seat is moved up for my [XXX] daughter, who is learning to drive, it now triggers an error an indicates the air bags will not work. The error code is RCM_a021. It seems the vehicle has a defect that over time the connections for the front seat harnesses will fail. This is a known issue with a Service Bulletin - SB-21-17-005 on your website from December 8, 2021. [XXX] Manufacturer has confirmed the issue, but refuses to replace it unless they are paid more than $800 (although, online people report that when they were under warranty the cost for parts and labor was in the $300 range). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I just traded in my vehicle for a Tesla from 3rd party dealership on [XXX] A light came on once I reached my home. I called right away before the dealership closed but no one answered. So I took it upon myself to make a service call to Tesla to get my vehicle checked come to find out my vehicle has extensive damages from my unit drive, my subframe and the battery pack is severe punctures and needs to be replaced. Choice Automotive LLC in Honolulu Hawaii didn’t disclose anything to me before purchasing this vehicle. also they didn’t disclose that this vehicle was in a car accident, but they carried on with the sale. I have pictures of what needs to be repaired. Tesla said, I will need $20,000 to repair these damages. So I’m trying to take legal action against Choice Automotive LLC for selling me a vehicle that needs a lot of repair to drive normal again. I need them to pay for these repairs immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I believe this is a safety issue that warrants a recall notice since the seat restraint system may not work correctly due to an electrical connection issue. I get an error message "Front left safety restraint system fault" that comes comes and goes depending on the position of the driver seat - if I raise the seat I get the fault message, if I lower the seat the message goes away. This is clearly due to a loose electrical connection in the seat restraint system. I removed the cover at the side of the seat and have identified a loose yellow/orange plastic connector to the left of the seat (see picture). When you jiggle that connector the error message goes on and off. Tesla will fix the issue for $650, but I believe this is a faulty design issue that causes the connector to get worn every time you adjust the seat, and it should be fixed by Tesla at no charge.

My 2018 Model 3 recently started experiencing issues during AC charging where I’m only able to use 16A out of the 48A available from my Tesla mobile connector charger at home. The specific error warning and error I’m seeing says “PCS_a019 Power grid or vehicle issue limiting AC charging Unplug and retry/ Try different charging location”. Before this started happening I’ve been charging with the same charging setup at home since 2019 and have been getting 32A consistently.
I’ve tried the following options to diagnose the issue: 1. I’ve unplug and replug mobile charger from the connector. (the end plug to the mobile charger), I’ve also plug and unplug connector to the nema 14-50 receptacle. 1. The mobile connector exterior shows a constant flowing of green color on the “TESLA” letters outside the charger 2. I also separately own a second 2023 Model Y Performance, my Model Y is able to use the same Tesla mobile charger connector/receptacle at my home. It it getting AC charging at 32A 3. I’ve also tried charging the 2018 Model 3 (w/ the issue) at another separate AC charging station from a friend’s house that can normally deliver 48A, but I’m still also only getting 16A out of the possible 48A After sending the above to Tesla service center, they remotely diagnose and stated that it was an partial failure/issue with the " Power Conversion System" on the vehicle. However, Tesla mentions that is is not covered by their "HV Battery Warranty" and only covered by their 4 year 50k miles Basica vehicle warranty. My particular vehicle has only 37k miles on the odometer but it exceeded the 4 year period so I'm out of warranty. However I found that my vehicle fits the criteria for this outstanding NHTSA bulletin notice (SB-18-16-011) [XXX] , which also specifically mentioned "Replace Reworked Power Conversion System". My vehicle meets the criteria ( manufactured [XXX]) but Tesla refused to honor the bulletin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Got an alert on the Tesla screen on 4/21/2025 indicating "Front left safety restraint system fault". Took to Tesla Svc Center and they replaced seat belt lap pretensioner, seat belt reminder vent, seat belt reminder sensor box and first row occupancy sensor. Cost $650. Alert goes away if I raise the seat and comes back if I lower the seat. I asked Tesla while scheduling an appointment whether it was a safety issue and they said "Yes". Vehicle has only 43,500 miles on it.

Upon entering my vehicle, which was in my garage, I put it into reverse. I found the steering wheel extremely difficult to turn and upon viewing the screen I saw a message stating "Steering assist reduced. Steering may require increased effort". I backed up about 10 feet and still was unable to turn the steering wheel. I noticed another message advising "Lane Departure Avoidance features unavailable. Features may be restored on next drive". I pulled back into the garage and rebooted the car to no avail. I let the car sit for several hours before trying again. This time the steering was fine. I am scheduled to have the manufacturer inspect the car on Tuesday April 29, 2025.

Power Conversion System (PCS) failed Doesn’t allow car to charge. Car has only 33k Miles on it.

Front suspension is making very weird and loud noises. Issue is associated with the front suspension links becoming loose.

Tesla is aware of a common regarding an occupancy sensor in the passenger seat of their vehicles that impacts functionality of airbags and the restraint system. The error code is RCM_a056. A simple search of the code will show a myriad of ongoing issues with their vehicles

Alert message on car "safety restraint system issue"

1. The Power Conversion System (PCS), still in the vehicle and not available for inspection 2. 2 of the 3 controllers have failed, resulting in limited AC charging (16A out of 48A max). The PCS helps regulate AC and DC electricity and connects the 12V batter to the HV battery. If it fails, it could lead to dangerous situations since the electricity from the HV battery wouldn't be as controlled. I'm worried that if the final controller fails while driving it could lead to a loss of power. 3. Problem throws an error code when charging that the dealer has verified, they will not replace it unless I pay for the part+labor which is roughly $1,800. 4. Vehicle inspected by dealer, they will only fix if I pay for replacement part. 5. Car has warning message when charging.

1. PTC Heater, old part is available for inspection 2. PTC heater failed while driving, experienced loss of power and slow loss of secondary electrical systems (the 12v battery was not able to recharge itself with the PTC heater not functioning). When attempting to restart car after pulling into a parking lot, the entire car died (12V battery was drained so it couldn't start up) and had to get towed to Tesla service center. PTC heater is critical for car to operate as it is closely linked to 12V battery. Additionally, without PTC heater car cannot defog windshield, resulting in potentially poor visibility. 3. Dealer replaced the defective part (PTC heater) and had to replace 12V battery as well. Was not covered under warranty and I had to pay the cost out of pocket. 4. Inspected by manufacturer and replaced. 5. Got warning signs about reduced power available, and secondary electrical features were limited.

The driver side seatbelt/presence sensor intermittently fails due to faulty wiring. This causes a warning stating 'front left safety restraint system fault' and the driver side airbag to turn off when the warning is present causing a severe safety issue. This is a well documented common safety failure of these vehicles

RCM_a021 alert: Front left safety restraint system fault. Seems like an issue caused by seat movement back & forth.

On March 21, 2025, my Tesla Model 3 Long Range entered "Power Reduction Mode" — a safety feature that limits power to protect the high-voltage battery from overheating or failure. Tesla later diagnosed a coolant leak near the battery area. Their own service advisor stated in writing that the failure was “most likely related” to the battery’s thermal management system — the very system responsible for regulating battery temperature and preventing damage. Despite the connection to the battery protection system and the vehicle being under the 8-year/120,000-mile battery warranty, Tesla has refused to cover the repair. The issue remains unresolved, and I have not picked up or approved any repairs on the vehicle. My concern is that driving the vehicle in this state — or leaving this failure unaddressed — could lead to further battery damage or pose a safety risk. I am requesting that NHTSA evaluate this issue as a potential safety concern, especially as the manufacturer is refusing to repair a system directly linked to high-voltage battery safety.

While regularly driving I experienced a gradual squeaking sounds from the front suspension. A few moments later I noticed that my steering wheel was acting as if it didn’t have power steering. I’m lead to believe that due to the poor design of my Model 3, that the outside elements were easily able to make its way to my Universal power steering shaft leading Tesla to remove and replace my steering shaft and my Upper control arms as well. The rust on the U shaft was incredible, I’ve only driven in the snow one time and immediately the noises starting happening. I paid everything out of my own pocket due to the undeliverable conditions my steering wheels was in.

I received and indicator noting that my front passenger safty system has a fault. They indicated that they will have to replace the seat sensor and the airbag. I believe this to be an innate fault of the cars construction. It is dangerous and should be fixed by Tesla and not charged to the customer.

October 12, 2024. I was using the Tesla on autopilot. I was in the far right lane and the freeway was curving to the left. The car was following in the lanes, but then all of a sudden it stopped following the freeway and drove into the right guardrail. There were no alerts by the car. It did not warn to take over the vehicle or attempt to avoid the collision. The car drove directly into the guardrail without warning and was totalled.

This is a widespread safety issue that requires a recall! This is not isolated. Model 3 passenger airbags are at risk of not deploying. Car alert: Update Front Passenger Airbag to Maintain Compatibility with Front Passenger Seat Remedy: “Replace Front Passenger Airbag And Update Vehicle Configuration”

Vehicle displays Front Left safety restraint system fault/Service is required

Vehicle displays Front Left safety restraint system fault/Service is required

Right front upper control arm began making noise and was replaced under warranty at 42k miles in Sept 2019. Left front upper control arm failed around 50k miles and caused a wreck resulting in $8,365 in damages in April 2021. When fixing one side it is standard to replace the other and Tesla was negligent. Upon fixing the left side suspension at Blue Ash Auto Body in 2021, the brake caliper came loose while driving on the highway while on a vacation. This caused an additional $1500 or so in charges. Both of these incidents put my life and my son's life in danger. About a week or two after the caliper problem, Tesla issued a recall for that part stating that it is now single use only.

Car performed automatic emergency braking on driver's resumption of forward travel from a full stop when traffic light went from red to green. No oncoming vehicles or obstacles were present. Weather was clear and sunny and road was dry.

Power Coversion System (PCS) failed on vehicle Causing issues with charging No User facing errors to alert of issues prior to problem (hidden in service menu) - preventing owners from claiming under basic 50k mile warranty. Stated as not part of HV Battery warranty and replacement is ~$2000 Advised to replace or could leave car unusable.

- component or system failed or malfunctioned - Front Subframe Structure (Part Number 1044521-00-J) - the part failed with my car at approximately 55,000 miles. When it failed, the car didn't alert any problem and continue to drive the full-self-driving mode. I only noticed that it was very dangerous the next day when I tried to take my car out of the garage. - the problem was diagnosed by Tesla Service center which I had to toll my car to them because it was unsafe to drive. - The vehicle or component was not inspected by police or insurance, because there was no accident. - There was no warning lamps or indication other than noise.

Vehicle Information: Make: Tesla Model: Model 3 Mid Range Year: 2018 VIN: [XXX] Mileage: 60,000 Issue Description: My 2018 Tesla Model 3 is experiencing premature wear of the front upper control arm ball joints and lower links at only 60,000 miles, despite the sealant fix from Tesla Service Bulletin SB-20-31-006 being previously applied. This premature wear suggests a defect in materials or design and poses a potential safety risk due to compromised handling. Request: I would like some information on the current situation, if tesla has already told their stance on the issue, if I qualify for any coverage even out of warranty. Anything that can help others when their suspension front goes out extremely prematurely. Contact Information: Name: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car started making a strange high pitched creak sound whenever I would turn the steering wheel, or go over bumps in the road. I brought the car to Tesla and they informed me that the following parts needed to be replaced. 1. Front Lower Compliance links (left and right) 2. Front Lower Lateral Link (left and right) I was notified that the failure of those components was a potentially serious safety issue, and that the parts needed to be replaced as soon as possible. I had Tesla replace the parts, so the issue cannot be inspected. The problem was verified by the Tesla Service Center, and was not seen by any other professionals. There were no real warnings, other than the annoying squeak sound whenever the sterring wheel was turned. The sound first appeared in November of 2024.

The front suspension lateral link on our Model 3 came detached from the subframe as the bolts someone loosened. This is a known issue and Tesla has issued a recall (NHTSA Recall No: 23V-235) on this year Model 3, but our VIN is not included in the recall. It seems that this issue is wider than the cars the original recall has included. Upon detachment, the wheel steering did not work, and if it highway speeds, could have cause a fatal accident.

Warning message appeared on center screen stating: "Front left safety restraint system fault". This appears to be a safety related problem , Tesla dealer wants $500 to repair because the vehicle is "out of warreanty" . This is the second Model 3 we have had. Previous version also experienced this fault. Is this a safety problem and if so should the car manufacturer be responsible to repair at no cost to owner? I have receoved a notice from NHTSA dated 5-31-2024 stating recall 24V376 may affect my vehicle - Seat Belt warning Sustem. I have not receoved a specific recall from tesla for this recall. Is it the same as the fault referenced above?

The suspension on this car developed a persistent noise that worsened over time, prompting me to schedule a service appointment at the Tesla dealership. Although my car has less than 40,000 miles and has been driven primarily on well-paved city roads, both front suspensions were found to require extensive repairs, a final bill of approximately $2,100. Safety Concerns: Frequent Suspension Issues in Teslas: Online research and data from the NHTSA indicate a disproportionately high number of suspension and steering complaints for Tesla vehicles. In 2023, Tesla owners filed over 260 complaints, significantly higher proportionally than Toyota, despite Tesla's much smaller sales volume. Such trends suggest potential systemic quality issues in Tesla’s manufacturing process. Simultaneous Suspension Failure: The need to replace multiple components in both front suspensions at just 30,000+ miles raises serious questions about the reliability and safety. A single suspension failure could be a bad luck, but simultaneous failures point to broader design or manufacturing problems. Risk of Accidents: Suspension failure compromises vehicle control, increasing the risk of accidents that endanger drivers, passengers, and others on the road. Transparency Issues in the Repair Process: The initial repair estimate of $200 excluded labor costs and was revised to $400 without prior clarity. After inspection, the cost escalated to $2,100, leaving me no option but to approve the repairs without the ability to verify their necessity. Lack of transparency in repair recommendations, coupled with Tesla’s track record of suspension complaints, undermines customer trust and raises concerns about the integrity of the repair process. In conclusion, my experience highlights potential safety risks and quality control issues with Tesla vehicles. Suspension defects not only burden customers with significant costs but also pose a serious hazard on the road.

I received an onboard alert that says ‘Safety Restraint System Issue/Service is required.’ According to online Tesla Forums, this is a very common issue with the Model 3 drivers side air bag system. Although some relate it to a wire under the seat that becomes worn with movement of the seat, Tesla gives an estimate of over $1,000 to fix the problem. There repair estimate involves updating the front passenger airbag ($444), and replacing the occupant classification system ($426).

Tesla 3 was self parking backwards and failed to stop when the car in the adjacent parking spot started moving. The result was a small scratch, but this is definitely a bug in Tesla self-parking software: it had to stop when another car moves into the stop Tesal selected for self-parking. Here is link to 30 sec video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Tesla Model 3. The contact stated that on several occasions while making left or right turns, there was a loud clanking noise emanating from the front of the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the lower control arm bushings had deteriorated and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer several months later where it was diagnosed that the bushings and one of the well nuts had sheared off, and the subframe needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Control arm of the left front suspension system detached with no warning other than an occasional noise that started about 2 weeks before the incident, usually when turning the front wheels at slow speed. This was a potentially dangerous situation for the driver, passengers, and any other vehicles on the road as the tire could have come off at any time. Fortunately the car was being parked (0-1 mph) in a non-congested area when the control arm detached. The vehicle (total mileage approximately 42k) was towed to a Tesla Service Center 2 days later where the problem--first diagnosed by the tow truck driver--was confirmed by a Tesla service representative. There was no warning of any problem other than the occasional noise mentioned previously. If this parts failure had occurred at high speed on an interstate highway, it would likely have been deadly!

I was at a stoplight behind a Toyota Tacoma. I must have stopped around 8 feet behind it. I was not using FSD and I was not one-pedal driving. My foot was on the brake. I must have been at a complete stop for approximately 10 seconds when my Model 3 suddenly accelerated full throttle on its own and rear ended the Tacoma, directly hitting its trailer hitch, causing my car's driver-side airbags to deploy. When it happened, the light was still red and my foot was still on the brake. I never touched the accelerator. Luckily I was driving alone. After the inital contact, my car sort of bounced off of his hitch then slowly lurched forward before it stopped. After that, it was immobile, leaving me stuck in traffic until it was towed away.

Control arm issue and linkage cable.

On December 24, 2024 I was driving on Freeway 5 South and all of the sudden my vehicle came to an abrupt breaking without any reason. The traffic ahead of me was of normal traffic. This abrupt breaking happened twice within 5 minutes of time span. I have notified Tesla Service Center and the service center gave me a quote of $137.50 for diagnostic and to schedule the service. I felt that this issues should be taken care of by Tesla with no charge to me. This is a safety issue. I have experienced the abrupt breaking issues with my vehicle on many occasions since I own the vehicle in 2018. Each time I was told there's no problem with the vehicle when I notified Tesla Service Center.

Under-torqued Lateral link bolt These bolts are known to fall out or cause damage to bushings from being installed improperly Failure of the suspension would result in the suspension collapsing and the car becoming uncontrollable, with serious risks at higher speeds Out of pocket repair has been made by Tesla Component has been inspected and tightened to spec No warning sings, other than loud, clunking noises At 40k miles on smooth roads, this is not a driver issue, but a manufacturer assembly issue. They already have a recall for other VINs in other years, but I believe this should be expanded to more VINs and years, as this appears to be a common issue.

Front suspension lateral link fasteners loosened, allowing the lateral link to separate from the sub-frame. I have a 2018 Model 3 and this seems to be the exact same issue that led to a recent recall with the help of the NHTSA. Recall no. 23V235000 SB-23-31-001 An expansion of previous recall number 21V-835. I noticed for months something was slightly off in the front right area of the car. I brought it into the Tesla service center, they drove it and didn't notice anything. About a month later the lateral link separated from the subframe rendering the car undriveable. I had it towed immediately.

Passenger Safety Restraint system fault. Faulty wiring under the seat. Cost of repair is $1000. Passenger airbag requires replacement.

I’m not exactly sure what’s wrong, the screen keeps failing on my car. It’s been taken to Tesla to service this issue 4 times. With the most expensive repair costing $2,200. Its poses a safety hazard because when the screen fails. You can’t see anything, speed, gear. You can’t adjust windshield wipers, seat or mirror positions.

Power conversion system (PSC) failure. Only charges at 16 amps. I know other Tesla owners have had this problem as well.

I took my car in to Tesla to have the tires replaced, during the service appointment my frunk was opened and closed by the technicians. Within ten miles of leaving the dealership my hood/frunk flew open and broke my windshield and frunk hood

Received safety restaurant system warning on my Tesla. This is a safety issue with the seat belts. This was repaired already on November 4, 2021. Same issue occurring again and but Tesla now wants to charge $400 to repair.

In several accidents and fires in model 3s it became apparent that when the electric door openers on the rear door fail the backup mechanical system is completely inadequate particularly for incidental passengers. Unlike the front seats which have a level to pull up to open the door the rear doors require a number of steps that are odd and certainly not obvious or intuitive leading to a very dangerous situation when a very fast exit is needed. The rear should have the same type of level to provide consistency for riders in an emergency situation. As someone who owns Tesla and uses many UBER Tesla's in the back seat I have quired drivers who generally have no idea that the rear seat passengers could easily trapped in the car in an emergency and do not know how to open the doors from the inside. Please refer to this YouTube video for a better understanding of this issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The error popped up randomly and states "front left safety restraint system fault." This has been a common problem with Tesla and should be a recall as it's a manufacture defect with a safety system.

Safety restraint system issue if this is an on-going issue with many Tesla users, shouldn't this covered under a warranty being it is a safety issue?

1. I had my car for only 6 years, and the main monitor would randomly go black. I have to do multiple hard resets to get it to work again. 2. I'm getting a Front left safety restrain system fault, on a car that I had only for 6 years. Compared to my Prius that I had more than 10 years, which I had no problems AT ALL, Tesla is junk. 3. Front suspension is squeaking when making turns at slow speeds. Review of YouTube indicates that this is a very common problem. Tesla should fix this for free instead of charging $800.

Two incidents while testing the most recent version of Tesla's "Full Self-Driving": 1. While driving at less than 25mph in a residential neighborhood, using the "Full Self-Driving" mode, the car was entirely unable to detect either heavy steel plates in the road (being used to cover road work) or significant potholes in the area near the plates. 2. While driving on H1 (a federal "interstate" highway) on Oahu, at approximately 55mph, using the Tesla's "Full Self-Driving", the car inexplicably slammed on the brakes. There was absolutely nothing visibly in front of the car for at least 200 yards. The car behind me had to swerve to avoid rear-ending my vehicle.

AC Power Control System Failure - I didn't know about this problem until two weeks ago I went to Tesla service center. I was facing this problem since 2020, when car was under 4 years warranty but never complain thought home power source charge that much only.

"Front Passenger Safety Restraint System Fault​" a safety concern that puts passenger in danger with a faulty restraint system. Problem constantly reproduced every time get into car. It is available for inspection upon request. Car has not been physically inspected, but has been remotely accessed by manufacture and is charging owners $436.06 to repair. There has been no warning messages nor other symptoms prior to failure. Problem 1st appeared about a month ago.

ISSUE: PTC Heater failed at 63,617 miles after 6 years of use WARNING MESSAGE: "Vehicle may not restart" CONTACT: [XXX] [XXX] main contact for owner [XXX] . VIN: [XXX] MAKE: MODEL 3 YEAR: 2018 REPAIR QUOTED: $1,104.18 LINE ITEMS: PTC HEATER DUALZONE(1088218-00-I) HVAC, PTC SERVICEASSY(1107677-00-A) LABOR & DIAGNOSTICS SUMMARY: TESLA Model 3 Electric Vehicle shut down into "Asleep mode" and will not respond (turn back on). Locked out. Will not wake up. Will not respond to software nor car keys. All systems turned off. Will not charge. Will not release charger from charge port. Issue suddenly happened after [XXX] software load (deemed to not be the cause of issue). Dealership diagnostic shows PTC Heater failure which cuts off the battery. Dealership quoted estimated repair (see below). This could have happened while driving causing the vehicle to be uncontrollable, and a major safety issue. Fortunately, my incident happened after I parked the car in the garage. Overnight there was a software install (supposedly not causing the problem). In the morning the vehicle would not turn on. PRECEDENT: There were several small claims filings in Canada for same issue. This was deemed a design flaw, and safety issue. (See [XXX] ) DIAGNOSTICS: On-line debugging is pointing to resistance issue with 1 of the 5 heating elements in the PTC Heater. PTC Heater cuts off supply to PCS which charges the 12V battery when there is an issue with the heater. This allows the 12v battery to drain, and the EV becomes unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Tesla Model 3. The contact stated that while making a right turn, there was a loud bang, and the vehicle came to a stop. The contact stated that the bolt left lateral link on the suspension was hanging with the bolt detached and the second bolt missing. The vehicle was towed to a dealer where it was diagnosed that the left lateral link suspension subframe, steering rack, and driver’s side fender needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V235000 (Suspension). The manufacturer was notified of the failure. The failure mileage was 81,976.

RECALL NEVER COMPLETED FOR MY CAR. WAS FROM 2021. WORRIED THAT REAR CAMERA MAY FAIL AND CREATE A DANGEROUS SITUATION.

Horn button does not active horns

I have a 2018 Tesla Model 3 that was involved in an accident on 10/12/2024. It has Enhanced Autopilot, which was the most advanced version of self driving when I bought the car. It was engaged in "Navigate on Autopilot" on the freeway. The car was following the freeway as it veered to the left, but then it stopped following the lines and crashed into the side of the freeway. The result of the accident was a total loss on the vehicle. I had shoulder and neck pain that have not required serious medical attention, but it was almost a week of discomfort and difficulty sleeping. My insurance company has deemed the vehicle a total loss and I will have to get a replacement. There were no warning alerts and the vehicle did not recognize that it was leaving the freeway lines. I was not going over the speed limit. The car did not prompt me to take over the vehicle because of danger. It just went straight towards the freeway guardrail. The car is not drivable due to the damage it sustained.

I was driving (~42 m/h) my Model 3 Tesla on a freeway and the traffic in front of me suddenly slowed down. The driver in front of me (she was a new driver with a new car) braked hard and came to a complete stop even though the traffic in front of her was moving. I ended up colliding with her as a result. I would have expected the Tesla Forward collision system or the Automatic Emergency Braking system to have activated and prevented this crash. Further, it seems Tesla brakes behave differently when it is fully charged as the engine braking does not engage. In fact the car seems to accelerate instead. If the Tesla Forward collision system and the AEB do not work and prevent such accidents, what is the point of having these systems?

Got warning about front drivers safety restraint failure on screen. Airbag warning began to display on the side showing if an accident occurred, they would not deploy. Talked with Tesla representatives and was told this is a known issue but would not be covered. Seems to be faulty wiring from chair moving over time based on what I was able to read. Error code was rcm_a021.

Front Passenger Safety Restraint System Fault error. Tesla is indicating this is out of warranty but seems this is a very pervasive issue with an important safety mechanism on the car.

The rear camera routine fails to activate. I wonder if this related to the trunk harness issue. I tried contact Tesla, but they want to charge for a repair.

Concern: I See the error message on my screen like restraint system fault require service. when I contacted Tesla for Sevice Repair I got an estimate which includes following fixes for a charge of 1,804.02. They are not covering for this saying the car is out of warranty. Seems like Tesla is aware of this issue and impacting many other Tesla's for 1) FIRST ROW SEAT HARNESS ASSEMBLY - RIGHT HAND(1489060- 03-G) 2) FIRST ROW - SEAT BELT REMINDER SENSOR BOX CLIP(1130363-00-B) 3)Correction: Replace Front Passenger Airbag And Update Vehicle Configuration - Remove and Replace

On [XXX], I started driving to work when I heard an click from my front wheel. The car was driving without any problem. After a while when making a U-turn, the car front wheel got completely locked with a "grinding sound" and I lost control of the car. Fortunately, it was at low speed and I just stopped driving, If it was at high speed, it could've been a horrible situation. I had to park my car, call Tesla and tow the car to them as it was not drivable. After initial evaluation, they said the bolts of the right suspension lateral arm were not only loose, but detached and fell off, so there was physical locking between the wheel and the lateral arm. Also the bolt attachment site at the subframe was completely worn out so they needed to change the whole subframe and both lateral arms. Beside a clear RECALL from TESLA models 3/y made between 2018-2020 about the exact same issue, and this event being for the same exact problem, Tesla keeps not appreciating that and says that recall is gone. Tesla says the loose component will be audible before it completely separates, but it was not in my case. Looking at people's posts in public media, I strongly believe Tesla is ignoring this life-threatening deficit in these cars and models and this can put the lives of many drivers at risk. While I paid out of pocket for repairs, I'm more concerned about the safety of driving my and similar cars at the moment, so I request adequate investigation. Here is some evidence: [XXX] [XXX] [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was called told suspension issue unrelated to accident. Sounds like a recall from the same year and same model. Could it be under this recall? Suspension: Front Recall date 2023-03-30 Recall no. 23V235000 Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame. Recall consequence A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash. Recall action Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752 (tel:1-877-798-3752). Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous re call number 21V-835.

What component or system failed or malfunctioned, and is it available for inspection upon request? “Front left safety restraint system fault” error code “RCM_a021” How was your safety or the safety of others put at risk? It appears as though the seatbelt or airbag may not function properly when needed. Has the problem been reproduced or confirmed by a dealer or independent service center? No but it has been on every time I drive. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, upon requesting inspection, I was quoted 400$ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, it appeared periodically before but now it’s constant as of 9/29/2024

Car was making clunking sound, so made an appointment with service center. Before appointment, clunking sound stopped. Around the same time the clunking stopped we found a bolt in the driveway. Took into service and was told a bolt was missing from the lower lateral link which sounds quite concerning. I'm told by others had both bolts fallen out the wheel would have tipped inward or outward and damaged the fender and possibly caused an accident. I searched recall notices and I found recalls and/or bulletins with the same problem in similar but not the same VIN range as our vehicle and have read of others with similar problems not covered by recalls. There had been no previous work done on the front suspension.

Seems that when brake pedal sensor can trigger a "pressed" reading when not actually being pressed. The only way to turn off the car manually is defeated by, you guessed it, depressing the brake pedal. This causes the vehicle to remain on and unlocked. Even if you are able to leave the vehicle in a locked park state, at any point, the sensor can register a "pressed" reading and essentially unlock and turn on the vehicle. I see this as a extremely serious safety issue. The issue seems to occur randomly at first and then more frequently. It can be confused with a known seat sensor issue which seems to also cause the same symptoms.

Tesla model 3 Power Conversion System failure which will now limit the car charging to 16 amps (half the normal charge rate). This is a common failure which should be recalled

My vehicle has a faulty seat sensor in the drivers seat. In some instances my car remains on without my knowledge when exiting. I return to the car with the headlights on and the main info screen on as if there were someone seated inside. Since this is a keyless electrical vehicle, we have been trained to just exit the vehicle without pressing a off button or turning a key to the off position and removal. Also when entering the car and first sitting down in the seat, the car then turns off completely after closing the door. The car will turn back on after buckling the seat belt or pressing the brakes. After researching to see if there was a fix or if it was a known issue I stumbled upon a large number of people and threads that are having the exact same problem. Even after I have turned on the pin functionality to drive the car, of what use is this if the car remains on after exiting and anyone can access the car while the pin was already entered. Anyone could have accessed my vehicle during these times and the security function was not active (Sentry Mode) because the car thought that the primary driver was inside. The first instance of this happening was back in 2020. But it could have potentially started much sooner. The incident in 2020 was bothersome enough to remain in my recollection. It happened during a road trip from Corona CA to Mammoth CA at a charging station located in Lone Pine CA.

The driver's side rear door handle is defective. The chrome wrap around the door handle is I believe aluminum that does not adhere properly to the plastic handle, resulting in the wrap coming loose and have caused cuts to the fingers of unaware passengers. Tesla has requested $350 to fix what is an obvious safety hazard. Others are discussing this online: [XXX] [XXX] The online reports always call out that it's the same door - rear driver's side - indicating to me an installation flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the message "Front Driver’s Side Safety Restraint Fault" remained displayed. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 35,000.

The contact owns a 2018 Tesla Model 3. The contact stated while operating the vehicle, the "Front Passenger Safety Restraint System Fault" message remained displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The contact stated that the failure had occurred previously with the front driver’s seat, the rear middle seat, and the rear passenger’s side seat. The vehicle was repaired at the local service center. The manufacturer was not contacted. The failure mileage was 80,000.

I am reporting a safety concern with my Tesla Model 3. The vehicle is equipped with both a high and low horn, and the low horn in my car has failed. After discussing with other early production Model 3 owners, I’ve found that this is a widespread issue affecting many vehicles. A failing horn is highly unusual in modern vehicles, and I believe this issue should be addressed through a recall due to its frequency among Model 3 owners. Tesla has quoted $400 to repair the horn, which seems unreasonable for a critical safety feature. It's important to note that some owners may not report the problem if only one horn (either high or low) is affected. However, the failure of either horn poses a significant safety risk, as the reduced sound output may not be sufficient to alert other drivers in emergency situations. I believe this defect requires further investigation and should be considered for a recall. Thank you for your attention to this matter.

The MCU in my 2018 Tesla Model 3 failed after a software update, rendering several key safety features inoperable, including the car’s cameras and Autopilot functions. The vehicle currently has 16,600 miles and had previously received an MCU replacement in 2022. This most recent failure occurred during a firmware update, which got stuck at 50%. The Tesla Service Center confirmed that the MCU needs replacement again, but I was not given clear diagnostic logs or evidence of a pre-existing hardware issue. Due to this failure, the rearview camera, blind spot monitoring, and Autopilot features are no longer operational, which directly impacts the safety of driving the vehicle. These features are critical for safe operation and are standard in ensuring driver assistance, situational awareness, and accident avoidance. The issue has been inspected by the Tesla Service Center, and they proposed replacing the MCU at a significant cost, though no prior warning signs or messages appeared before the failure during the update.

The contact owns a 2018 Tesla Model 3. The contact stated that there was an abnormal sound underneath the vehicle. There were no warning lights illuminated. The front passenger restraint message was displayed. The contact received notification of NHTSA Campaign Number: 24V376000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the front lower link was tearing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,000. Parts distribution disconnect.

I have an error on my car, have had this for almost a year now, Front Left Safety Restraint System Fault. This seems to be a safety issue that Tesla should recall. I have seen thousands of online posts related to this same issue. .

On 9/6/2024 I was driving on I-10 E going about 70 mph in the left lane. I had engaged the cruise control but not the Autopilot because I’ve had dangerous experiences with the Autopilot phantom breaking and misinterpreting cracks in the road as lane markers and dangerously changing lanes. So even though Inoaid thousands of dollars for Autopilot I never use it. So I was driving approaching a big rig in the lane to the left of mine and the sun was low in the sky casting a shadow on the road. The car thought the shadow was a car and slammed on the breaks and almost came to a complete stop until I pressed on the breaks to release the cruise control. We are very lucky the car behind us didn’t hit us. The car behind us almost hit us and my passenger and I both sprained our necks. The same exact thing happened 5 minutes later. After that I am too scared to use cruise control which is very inconvenient when on a road trip. My car is a 2018 Tesla Model 3 that is equipped with LIDAR radar when I bought it, however Tesla turned this feature off awhile back. I never had issues with cruise control when the LIDAR was still enabled. I am very angry that a carmaker can turn off a safety feature that I paid for without my consent. I would have bought a different electric car if I had know I’d have to go back in time to the 1990’s before cruise control was invented. Most cars use some kind of radar for their cruise control systems and this seems to much safer. There are many, many complaints on line of other Tesla drivers having lots os problems with phantom braking. This is an important safety issue that needs to be addressed immediately.

Occupant classification System (OCS) for front passenger seat kept alerting while driving both with and without any person or object in the seat. I contacted Tesla service center and they stated that the occupant classification system (OCS) AND the front passenger airbag require replacement, otherwise the front passenger airbags will not function properly in a collision. I asked if this was a recall or covered by warranty, and they said no.

I was involved in a rear-end collision where I was completely stopped at a green light due to traffic congestion and the person driving behind me hit my car from behind that caused me to hit the car in front of me. The impact was hard that the Tesla model 3 immediately turned on the hazard lights and called 911. The screen of my Tesla model 3 stated "airbag deployed;" however, no airbags deployed. The Tesla immediately became inoperable and did not let me drive the car to the side of the road out of traffic. Also, the Tesla did not let me change to towing mode (since the screen eventually went black); which made it more difficult to tow the vehicle out of the way of traffic.

The car's horn has stopped working. A car was entering my lane almost running me off the road and I could not alert the other driver because the horn wouldn't work. The car has not been inspected by the dealer, police or insurance yet. I received no warning lights or messages before the failure. problem was recognized on 8/30/24. This seems to be a known issue that Tesla has not addressed. Estimate they have given for repairs is $195.00

Front passenger safety restraint system fault error. They tried fixing and it started the next day again. Now they want to replace this along with my airbag. This seems to be a consistent issue reading forums online. This is a manufacturing defect and major safety issue.

Error code: RCM_a021 Front left safety restraint system fault. It appears this is a very common safety problem for many Tesla 3 owners and I believe it’s due to faulty design - shall be a recall paid by Tesla ! Please search on google.com, enter the error code above and you will see many complaints for the same issue…

RCM_a021 Front left safety restraint system fault RCM_a056 Front passenger safety restraint system fault I have been noticing this error on my Tesla Model 3. Also, I researched on it and found out numerous people are having same problem. So, since it’s safety related issue there should be recall to fix it.

I started getting this alert on my screen a few weeks ago: RCM_a056 "Front passenger safety restraint system fault" Service Required. Tesla says the warranty only covered this issue up to 60,000 miles and I'm at 61,000. They are quoting like $2,000 to fix. They say they have to change something in the seat (sensor) and change the air bag since new sensor is not compatible with old airbag. Looked up issue and it seems to be common happening at before and after warranty for a lot of people. I see different quotes from $500 to $2000 (mine was the highest). This should be a safety recall. I do not suspect too many people getting this fixed on their own their due to the expense.

Tesla has completely changed the user interface on a few occasions. It is now dangerous for me to try to change the danged radio station if the car is in motion because of the amount of attention to the display needed to locate and select something, even stations I regularly listen to. In a prior version the ones I regularly used easily popped up in a small area. It takes multiple touches just to navigate through to the station I last listened to. This is the worst they've done, but they regularly change the User Interface for no particularly good reason/benefit. Cars should be easy to use.

Error message in passenger airbag restraint system. There is a known issue where the cable bundle in the seat wears with movement of the seat, causing a short. Tesla has redesigned the bundle and it’s using a new airbag, but will only replace the faulty bundle if it fails while under warranty. It is a >$1900 Repair for the customer. Upon my research, this happens frequently even in the first year of the car. My car has 39,000 miles on it is faulty already. They can’t replace the bundle because the new Improved bundle requires a different airbag, increasing the cost of the consumer

For the fifth time since the car was purchased new, it is displaying a warning that there is a passenger airbag fault. This has been repaired previously four times by Tesla, on 8/04/20 (28980 miles, replace OCS filter module), 2/10/21 (35831 miles, replace front passenger seat), 1/06/22, and 5/08/23 (52891 and 82293 miles, both replace OCS filter module). It is now showing this warning again (106507 miles, 8/22/24) for the fifth failure. This is extremely concerning that an airbag may not deploy properly or even might deploy when not warranted. Since the car has been repaired so many times for the same recurring problem it suggests there is a systemic issue with this component which should be addressed properly.

I recently took my car in for a recall for the trunk wiring harness and have never had any major issues since I purchased it in 2018. Since replacing the recalled harness, I’m starting to receive several alerts from my driver assistance system (emergency brakes, camera failure). I called a service tech who mentioned there’s either a failed camera or a failed wiring harness. Looking online, I was shocked to see hundreds of other owners with a 2018 model 3 also experiencing the same issue in 2024 (assuming after they replaced the recently recalled harness). I strongly believe that these two issues are related and that the camera should be replaced alongside the wiring harness. Several people on this forum have been quoted hundreds or thousands from tesla to replace the harness (including myself) and are taking matters into their own hands by replacing with after market parts. This is a serious safety issue since the cameras control all self driving functionality. I’m shocked that it’s not already been addressed through a recall! The first time my system had gone out while on Autopilot, the car flashed and sirened and asked that I take over. Since then all my driver assistance features including my rear camera are no longer functional. Please see this forum where several others are experiencing the same issue on their 2018 Model 3s [XXX] Attached are error messages from my car and screenshots from the forum above where people have described the DIY fix and the costs quoted by Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Tesla has been displayed a warning error message "Front passenger restraint system fault". This is a safety issue, I searched online and it looks like this is a common problem for the 2017-2019 Tesla Model 3. Many of the owners were fortunate if the issue happened before the expiration of the warranty which Tesla fixed it for free. However, this issue happened after warranty expired. I took the car to service center, they estimated the fix would cost over $3200 (see attached). Tesla claimed that the fraudulent module cannot be replaced as it's no longer support the older version of the airbag system. To fix the problem, it will have to replace the airbag, seat cushion and harness system. This is clearly a defect with the original equipment where manufacture does not support or provide replace with original parts.

If both brake and throttle pedals are depressed simultaneously for a fraction of a second the software does two things: 1) raises a warning to that effect on the computer display and, 2) greatly reduces motor output, limiting acceleration. Item two is the safety concern. Removing the foot from the left pedal does not immediately remove the power restriction. There is a few second delay for that to take place. As a result I find myself expecting to be able to merge rapidly or complete a turn, or cross in front of oncoming traffic but am left in a precarious position in traffic unable to move as expected to avoid a potential collision. This is a behavior that I have not experienced with a conventional engine powered vehicle. In addition when this two-foot power-down mode is waiting to clear, and I am sitting stationary on a steep up incline, the vehicle can slip backwards downhill. The only solution to this issue may be to push the park button on the right control stalk to stop this rolling.

I randomly received an alert indicating “Front passenger safety restraint system fault” on my Tesla’s display. When I look this up, it indicates that the airbag may not deploy correctly in the event of an accident due to a seat sensor malfunction. When I contacted the service center, they quoted me at $1500 to repair this critical safety issue (involves replacing the seat sensor and reconfiguring airbags so that they will properly deploy). I believe this should be a recall and not something customers have to pay out of pocket to drive their car safely.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at an undisclosed speed, the seat belt warning light illuminated. The contact stated that the seat belt was inoperable, and the front seat restraint system failure message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,508.

Vehicle started to display error message of "front left safety restraint system fault" intermittently, then would come on after the vehicle runs for about 5 minute and stay on. According to online forums, this is a common issue with Tesla Model 3, primarily related to the frequent movements of the seat (use of easy entry function). There appears to be electrical wires / sensors that can be damaged or pinched from moving the seat. There is no other issues aside from the safety alert. Tesla quoted more than $700, mostly in labor, to evaluate root cause of the issues. This can be a potential safety issue (not sure how this affects seat belt and/or airbag deployment), and it is not due to negligence or misuse of the vehicle; rather, this appears to be related to the design and quality of vehicle and should be covered by Tesla as a recall to fix the issue.

During the first 5 years of ownership and while under warranty I experienced many creaks in the suspension that did not sound normal. I took it to the Tesla service center many times but was often unable to reproduce the sound when needed and told there was nothing they could do. When a technician did finally hear the sound, Tesla resealed the ball joints at no cost. This was a short-term fix and the problem persisted. After doing some research on my own I have found that this is a known defect in my car model along with the control arms often failing which can cause loss of control of the car. I am now over a year past my warranty and the control arm did in fact fail at 46,000 miles. I experienced a loud creak/rubbing sound when driving over any uneven surface. This happened overnight and was not due to any incident. When I brought the car for repairs and inquired about all of this I was told that this is normal wear and tear and that because it is such a heavy car it is not an unusual repair. I pressed the technician sharing the information I had researched and he said that he would not charge me for the labor. Because this is a known defect and I have read about many owners having to replace the control arms multiple times (often at very low mileage), I continued to argue for no cost to me which was finally granted. That being said, Tesla definitely knows it has a defective product and is doing everything it can to make owners responsible for any cost.

My 2018 Tesla Model 3 is experiencing an intermittent "Front Left Safety Restraint System Fault". This error message, appearing on the main display, suggests an issue with the driver-side airbag, seatbelt pretensioner, or related components. The fault seems unrelated to seat occupancy or weight, as it occurs both with and without a passenger. While the error message eventually disappears after restarting the vehicle, its recurring nature is concerning and raises safety concerns about the airbag deploying unnecessarily or failing to deploy in an actual collision. This problem appears similar to those reported by other Tesla Model 3 owners, suggesting a potential systemic defect in the safety restraint system that warrants further investigation by the NHTSA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car reports RCM a056 error related to Occupant Control sensors. This is apparently a common problem for this year and model (related car forums and social media report > 100 such incidents that I can find), but is not covered ($1700 repair). This should be a safety recall.

Seat occupancy system failure received. June 27, 2022 Mobile service inspected for wiring damage, as common cause. recommended appt at service center. Sep 2, 2022, could not fix issue, had to replace entire passenger seat. July 23, 2024 took car to service center for seat occupancy system failure received. Tesla stated I needed to pay for lumbar seat occupancy system sensor as it was failing. This was the same part (seat that was replaced in Sep of 2022). This part was 22 months old. Parts and labor for this part was $955. In addition, they stated this new part is not compatible with the existing seat occupancy system sensor in the seat portion of the seat and also not compatible with the passenger air bag. These parts including labor were an additional $1,500. These parts were not defective. Tesla has developed a new part of the safety system which is not backward compatible with other parts of the safety airbag system. This is improper practice and the cost for upgrading their defective manufacturing practices of safety systems should not be passed on to the customer.

the suspension: the control arms and lateral links suddenly stopped working. No trauma to car. Car only has 25, 000 miles. Very dangerous as car and steering could have stopped working suddenly and cause death and an accident. No warning lights went on at all. Only a sudden grinding and clanking sound. I had to pay over $2000 out of pocket to repair and I had to wait a full month before they were able to diagnose and repair it. It was diagnosed and repaired by a Tesla dealer.

Front Passenger Safety Restraint System Fault continually chimes and then goes away again. Appears to have loose or faulty wiring. This is directly related to the passenger airbag system, so very concerning. -Tesla inspected this back in March 2020, with no repair, -Inspected it again in August 2020 and found an error related to the left curtain airbag connector and repaired under warranty using a Wire harness Repair Kit. -Same fault started again in 2023. Tesla recommended bringing into the shop for inspection and is quoting $800 to repair, so I have not taken it in yet as I believe this is a manufacturing defect that I should not have to pay for.

getting a "front left safety restraint fault" warning when moving the driver seat...is a known issue in tesla forums where the seat wiring harness is not secured properly and either a wire is crimped by the seat mechanicals or a wiring harness is pulled loose...

Front control arms are indicating loud noises suspected to be failure of these components. The vehicle handles poorly at speeds over 35 mph as a result. I contacted Tesla and they were to schedule a service appointment back in May but it hasn't happened. The internet shows this to be a very common issue with selected recalls for these components. I never received a recall notice. My car is out of warranty for both mileage and length of time.

Starting Jun 15 2024 an error came up saying "Left Restraint System fault" after a remote software update for Model 3 2018 Tesla The Alert comes up intermittently & Tesla requires $359.50 to change First Row Seat Harness Assembly - Left

The contact owns a 2018 Tesla Model 3. The contact stated that after taking the vehicle for service, the contact was made aware that the front suspension lateral linkage bolt had detached and that the bolts were damaged. No warning lights were illuminated. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V235000 (Suspension); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 51,000.

My Tesla Model 3 Made an Accident on [XXX] on [XXX] exit at [XXX] . The Tesla Model 3 is driving under Full Auto Drive. The Model 3 was waiting at traffic light at [XXX] exit at [XXX] . There is an other car stopped in the middle of cross road waiting on traffic. The light goes green, my tesla start to move trying to make left turn. But the other car still block the way. My car first stop and about 1 second the car suddenly run into the car and driver side mirror and door hit the other car’s tails light and rear bumper. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway with FSD on, the car severely amalfunctioned with sudden deceleration at 4 separate ocassions. At 68 mph when changing lanes, the car suddenly decelerated. There were several cars behind us and it could have been a major multi car collision. At all 4 ocassions, I immediately took over control on steering and acceleration, thus avoiding any accident. This problem has not been reproduced or confirmed by a dealer or independent service center yet. My vehicle or component(s) have also not been inspected by the manufacturer, police, insurance representatives or others yet. Additionally, there were no warning lamps, messages or other symptoms of the problem prior to the failure.

Apparently faulty sensor that then needs to replace airgbag and now it’s costing $1833!

Started receiving Error RCM_a056 Front Passenger Safety Restraint System Fault. The vehicle shows that the passenger airbags are DISABLED after the alert is issued. I am working under the assumption that all passenger airbags (front, side, overhead) are currently disabled at all times. This puts my family at risk if there were to be a collision. Tesla seems to know exactly what the problem is because the estimate came back shortly with a list of fixes required at a cost of $1,768.35 to 1) Correction: install an Occupant Classification System (OCS) filter Module, 2) Correction: Retrofit SBR in OCS Equipped Front Passenger Seat - Remove and Replace, and 3) Correction: Replace Front Passenger Airbag and Update Vehicle Configuration - Remove and Replace. Quick internet search shows this is a SYSTEMIC problem with a bad part (Tesla forums and search your own databases for the past year or so... these are the people who know to report this to you, there are probably a lot of others). I'm 6 months out of warranty for a sensor that should not have wear and tear. Furthermore a retrofit demonstrates that they are replacing a KNOWN problem part. Additionally, there is no rational reason to replace a perfectly good airbag. Replacing the airbag because it is incompatible with a retrofit sensor should be free. Retrofitting a sensor that has a known problem should not be a cost to the consumer for a part that is not subject to wear and tear. Adding a filter to a sensor line shows that the sensor is not an appropriate part or the filter should have been added to start with in original manufacturing. Note Tesla has a procedure already out to address the problem SB-23-20-002 which shows they already know it is a problem that needs to be addressed when the sensor failure shows up. Recommend and request an investigation into whether there is a lower cost fix for what seems like a known problem or require a recall to repair to a safe state.

Received an alert about front seat safety restraint system fault. Decided to see what was needed for the fix and address my other trunk harness recall. Received invoice stating the airbag needed to be replaced along with $1900 quote. Knowing this info, if this doesn’t get fix the safety of my passengers are at risk so now I definitely can’t have any passengers. Not sure how I should be responsible for a safety seat airbag sensor defect.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at various speeds, the vehicle independently accelerated with an unknown message displayed on the Phone APP but not on the instrument panel. The contact also stated that a screw had detached from the undercarriage which resulted in an abnormal, squeaking noise coming from the vehicle while driving at various speeds. Additionally, the contact also stated that the automatic walk-away lock feature intermittently failed to operate as needed; as a result, the vehicle remained unlocked while away from the vehicle. The vehicle had been taken to a Service Center for repair; however, the failures persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Autopilot FSD 12.3.6 in Ohio is interpreting state route signs as speed limit signs. In Milford Ohio, the speed limit is 25mph. While traveling on [XXX] each state route sign had the max speed jump to 50mph. Then back to 25 at the next actual speed limit sign. An [XXX] sign was interpreted as 20mph. Errors is speed are dangerous in either the car going too fast or risking a rear end collision by incorrectly slowing down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Drivers door opens at. random

My 2018 Model 3 started giving me the error "RCM_a056_passengerFrontOCS" today. This is caused by a faulty passenger occupancy weight sensor. This has been an ongoing issue in these models evidenced by SB-23-20-002 being revised 6 times. Tesla has resisted fixing this safety issue because the air bag also needs to be replaced to maintain compatibility with the redesigned Occupant Classification System (OCS) weight sensor evidenced in Tesla SB-23-20-001. Tesla has redesigned the known bad sensor part no. part 1121234-70-B with an updated part no. 099592-00-F which is only compatible with an updated airbag. The OCS weight sensor was defective from the point of manufacture. The RCM_a056 error only appeared after applying the latest firmware update that addresses NHTSA recall 24V-376. The firmware update made the firmware more sensitive to analog sensor readings which revealed the originally defective OCS weight sensor triggering the error message. Nearly half of the recent NHTSA complaints for this model involve this exact issue. This OCS hardware sensor was always defective and poses an ongoing safety concern. The defective system never should have been approved as it did not function as intended originally. The NHTSA must issue a new recall that covers the defective hardware instead of just the software as in NHTSA recall 24V-376. Without corrected hardware the OCS system will not work as intended which is allowing the airbags to prevent injury and death in the event of collision. [XXX] TeslaSB-23-20-002Replace Occupant Classification System (OCS) of Front Passenger Seat while Servicing Subcomponents TeslaSB-23-20-002 R1 TeslaSB-23-20-002 R2 TeslaSB-23-20-002 R4 TeslaSB-23-20-002 R5 TeslaSB-23-20-002 R6 TeslaSB-23-20-001Update Front Passenger Airbag to Maintain Compatibility While Servicing Front SB Passenger Seat [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car issued me a "front left safety restraint system fault" saying service is required. The code it flashed was RCM_a021. I am able to get the code to go away by adjusting the seat, however, if i shift my weight or i hit a bump in the road, the warning will appear once again. This leads me to believe that there is a component in the seat that is defective. I took vehicle to the Tesla service center where they found a "broken wire in the pretensioner connector" and they replaced the wiring harness. Upon doing investigation it appears that there are multiple components that are used to determine the firing intensity of the airbags should they go off. If either are damaged the airbags will not fire correctly. Some of these components can be easily damaged due to the seats constant back/forth motion if the easy entry mode is enabled on the car. As the car was outside the warranty period, Tesla refused to cover the costs for repair even though there was a TSB (technical service bulletin) already out on this same issue (reference SB-21-17-005). Total cost for repair including parts, labor and tax was $631.10.

Front Passenger Safety Restraint System Fault. From Invoice: Tesla to Replace Front Passenger Airbag And Update Vehicle Configuration Passenger Airbag error malfunction!!! Passenger Airbag Harness Malfunction!!! Correction: Retrofit SBR in OCS Equipped Front Passenger Seat - Remove and Replace Seatbelt issue!!! FIRST ROW SEAT HARNESS ASSEMBLY - RIGHT HAND FIRST ROW - SEAT BELT REMINDER SENSOR BOX CLIP FIRST ROW OCCUPANCY SENSOR Giving an error and now they are charging me to fix this defect in my Tesla Model 3

My car started giving me an alert for a "Front Passenger Safety Restraint System Fault". There has been no accident to cause an issue. I'm being told by the service center that it is a known occurrence and certain models/years, require a new safety vent type front passenger airbag to maintain compatibility between the front passenger seat and the front passenger airbag.

Without warning, it became extremely difficult to turn the wheel while I was driving. An alert simultaneously appeared stating that steering assist was reduced. I was able to park the car, with difficulty, and then updated the software. The warning disappeared and the steering seemed to work again. Tesla recommended a remote visit only since the car didn’t appear to have any current warnings, however I requested an in-person evaluation. It was determined that the car had a faulty steering rack. They stated that this did not appear to be from damage, and instead an internal fault.

The first time was rattling and squeaking from front driver's side wheel. It got progressively worse so I took it in and they replaced the control arms. About 10 months later the rattling is back. This time Tesla says it's a different problem. I need to replace the lateral links, the compliance links and get a wheel alignment.

1. There is an open recall since Dec 2021 (21V-00D) which Tesla has still not fixed! 2. The automatic wiper system on the car is unsafe as it takes a long time to activate when its raining, and sometimes it activates without any rain!

I may have figured out the common link between Tesla Autopilot crashes. Distracted operators have the accelerator pressed while the TACC is engaged, thinking (for many reasons) that the vehicle will stop if there are any obstacles in front of them. However, when the accelerator is being pressed, the vehicle will not stop. It will happily run into a wall. One second before impact, the forward collision warning turns on, followed by the ABS and the slamming of the brakes, but by then it's too late for a distracted driver. The raw Tesla "Vehicle Data" on Column D, shows "Accelerator Pedal Position (%)." I strongly encourage you to take a look at the data for the autopilot crashes and review this column to see how many had the accelerator pressed until 1 second before the accident, even if the autopilot was engaged. The 4/25/24 update to Investigation EA22002 states that in 82% of the crashes, the operator did not apply the brake until <1 second prior to impact. Tesla's Director of Autopilot Software Ashok Elluswamy also made a claim that the vehicle can switch pedals if the accelerator is pressed instead of the brake, and that technology saves 40,000 crashes per year: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Tesla Model 3. The contact stated that the chrome trim became loose on all four doors, which caused injuries to the contact and daughter while opening the doors. The vehicle was diagnosed by an onboard App, that determined that all four door handles needed to be replaced. The vehicle was not repaired. The contact stated that it was a known issue since the manufacturer had changed the chrome trim for the newer model vehicles. The manufacturer was made aware of the failure, and informed the contact that he had to pay out of pocket for the repairs. The failure mileage was approximately 30,000.

Keep getting a safety restraint system fault error displayed and the estimate is more than $2000.This error just came out of the blue and I am not sure if the vehicle is safe to operate.

I'm receiving an error "Front Passenger Restraint System Fault". According to online forums, this issue is PREVALENT amongst many Tesla vehicles. This seems like a serious defect that Tesla should be responsible for fixing.

Safety Restraint System fault warning, passenger airbag off on display. 1) 4/10/24 Dealer replaced Occupant Classification System components for front passenger seat for $184.26. Dealer assured issue being resolved. 2) 5/5/24 Same fault warning, passenger airbag off on display reappeared for 2nd time and dealer replaced front passenger airbag for $1089.18. Dealer assured issue being resolved. 3) 5/10/24 Same fault warning, passenger airbag off on display again reappeared for 3rd time and dealer is now proposing to replaced front passenger seat back and seat cushions for $1248.07.

The buttons in the interior seem to be degrading much quicker than it should be. The window levers become lose and can break off. This is a safety hazard as in not able to raise the window if it allows to lower it. One has to park in order to raise windows in the mobile application. The plastics are breaking too quickly. There is also an issue with levers for the seat adjusting. Also, when canceling service requests in their application, Tesla deletes or hides them without an ability to see what was written to show proof later of their faults.

The vehicle showed an alert "Front passenger safety restraint system fault/Service is required". The vehicle never had an accident, nor abnormal usage, which may have caused this system fault. The manufacturer's service department gave a repair plan including an air-bag replacement at the owner's cost. It is not fair to force vehicle owners to be responsible for the cost to repair the manufacturer's safety system problem. The repair should be done under a safety recall.

The rear-passenger door handle decorative chrome came detached in a strip from the middle of the underlying stronger material. It was *SHARP* and cut my wife's hand. Web searches showed others with the same issue, even one reporting being cut by it. Tesla said it was not a warranty item and cars break but did say it was odd to see it break in the way it did.

My car began making a loud creaking noise that was palpable in the gas pedal on turns, especially when turning into an incline. I requested service from tesla who gave me an appointment approximately a month after my request. The noise grew louder and more frequent so I messaged service again to make sure the car was safe to drive and see if an earlier time was available. They replied that yes it was safe and no there was no earlier time. Soon thereafter I pulled into a parking spot and heard a very loud noise from the front left and got out to find the left front wheel bent inward and support components hanging from the bottom of the car in contact with the pavement. Per Tesla service's report, "front suspension damage and driver side front finder damage...left front strut damage, front sub-frame assembly damage, lower lateral links damage, aero shield is damaged, and both front lateral and compliance link brushings torn." Recommend to replace front suspension lower lateral and compliance links, both front upper control arms, left front strut, front sub-frame assembly and perform four wheel alignment. Steering rack feels harder than normal while turning on the lift. Recommend to replace steering rack assembly" The technician stated that this appeared to be due to "collision damage". The car was hit while parked a year ago, but a Tesla-authorized collision repair facility did not identify damage to any of these components at the time of repair. The quote for repair currently is $7374.47.

While driving normally, an error warning was received that stated "Front Left Safety Restraint System Error" and the icon for an airbag fault would come in simultaneously. This error would disappear and reappear, sometimes up to 10 times per minute, creating a driver distraction due to the loud error chime. The error code identified for the fault when checked on the Tesla service screen corresponded to pretensioner wire harness. The pretensioner harness connects the seat sensors for driver weight and positioning to the car's airbag control system, which then classifies passengers and ensures that the airbags fire correctly in the event of a collision. For example, if a smaller female driver was operating the car but was incorrectly classified as male, the airbag could fire with excessive force and cause injury. The set of symptoms occurs commonly in Tesla Model 3s and are caused by the wear over time of a poorly designed wiring harness, which chafes as the seat is moved forward and backward until it breaks. This is a known problem by Tesla and they have a specific service bulletin designed to address it, which I have attached below. When taken in to address the issue, Tesla performed the procedure in the attached bulletin and identified a damaged harness, which was subsequently replaced. I retained the damaged harness for inspection. The invoice for this service is attached. No other defects were identified that could have caused the issue. This is a safety related issue occurring due to a manufacturing related defect and should be a mandatory recall with complimentary repair.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard an abnormal grinding sound emanating from the front driver's side of the vehicle, after which he became aware that the electronic power steering was not functioning properly, requiring that the steering wheel be manually returned to center. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 43,000.

Power Steering stopped working suddenly while driving. This was a OEM part replaced on 2021 Aug 30. The car was unable to be controlled and luckily I was driving at slow speed when I realized this issue. This issue happened without any warning and there should be monitoring if this fails and warn the customer to take necessary precautions. Also wondering if the warranty of 1 year for a part like this is sufficient and customer to bear 2750$ cost to replace is a big burden to an average consumer especially if not his fault.

I engaged the vehicle's automatic parking function when prompted by the car. The process initiated as expected, and the car began to back into an open spot. In the process of parking, the automated system steered into a curb, damaging the left front wheel in the process. As an aside, the list of "Problem Parts" above should include "autonomous driving system".

Passenger Airbag and seat are faulty. Received error message on my car “front passenger safety restraint system faulty”. Tesla is wanting to replace the airbag and passenger seat and seat belt and it will cost few thousands dollars.

My 2017 Tesla Model 3 was unable to be successfully updated with the OTA firmware update remedy in compliance with NHTSA Recall No. 23V-838. The Tesla Service Advisor claims the computer is the cause of the failure and needs to be replaced at an estimated cost of $2,740.28 because it is no longer covered under warranty. Tesla replaced the original computer with Autopilot Hardware 3.0 at its discretion and expense in 2020, presumably to enable full FSD functionality as the FSD option was part of the original purchase. The computer controls all driving functions of the vehicle without fault and successfully communicates with the Tesla server so the diagnosis that it is defective and the cause of the OTA update failure, as opposed to a "buggy" software update, is highly suspect. Independently verifying the validity of Tesla's diagnosis is not possible given the proprietary nature of such work. In response to my query about the uniqueness of this problem, the Tesla Service Adviser admitted that other customers have paid to have their vehicle computers replaced for this same reason which, if true, is most troubling. It leads me to believe that Tesla is using the safety recall to exploit and profit from unwitting customers for an expensive and unnecessary fix when the root problem is an inadequately written firmware patch.

I was parked on a flat street and got in my car and began driving. I went one city block at a slow pace because cars were stopped ahead. I pressed my brake pedal and it went all the way to the floor with no tension or braking. It was “floppy”. I was able to stop in the road (in traffic) and since it was a quiet street I decided I should try to reboot the car (thinking maybe it was a software glitch). Luckily only 2 cars passed me as this was happening because even the hazard lights go off during a reboot. Once the car was started up the brakes felt tight again so I drove another block, still going under 20 MPH. At the next intersection the brakes stopped working again and were “loose”My foot would go all the way to the floor with no effect. I saw a space at the corner to pull into (not a legal parking space but my car could fit so I could pull out of traffic). The regenerative brakes worked and I rolled to a stop. I called Tesla. They agreed the car was not safe to drive and asked me to tow it to them. They worked on the car for about a week and half. They told me the Hydraulic Control Unit failed and was replaced. They said the unit is in a protected area and did not fail because of impact or because of my breaking habits. They said it is possible that it might just fail overtime. But there was no warning, light or indicator that it was failing, and the brakes just stopped working suddenly it could’ve been much worse. If I had parked on a hill that day or made my way to a freeway this would have been a very different story. I can’t believe that brakes can fail like that with no warning at all.

My steering wheel on my 2018 Tesla Model 3 Long Range, began to groan louder and vibrate periodically when the steering wheel was turned, especially at lower speeds. At speeds roughly under 50 MPH, the front wheel fender area would vibrate frequently, and more often when I encountered speed bumps or dips in the pavement surface. I contacted Tesla early 2024 through my Tesla app, explained what I was experiencing. Tesla determined I may set a mechanical appointment for 01/14/2024 with a "repair estimate" that was approximately $175.00. Upon preview by the service-intake representative (I do not remember name), he pushed down on my front fender area, heard the "groan" and informed me that my vehicle's issue was "very common and easily correctable, that should not cost me more than $200” in his estimation. A couple hours after dropping off my car, I got a call from another representative from the Berkeley Tesla Service center, informing me that the damage was more extensive and would be approximately $2100 (labor included), which involved a broken control assembly, replacing Front Upper Control Arm Assembly, Right hand and Left hand, Front Lower Compliance Link Assembly Right and Left sides, Lateral Lower Front Links Right and Left sides, an alignment, and various bolts & nuts parts.. or if I choose to not move forward with repair, I can come back to pick up my vehicle without repair costs. On the phone, I brought up that I read the NHTSA and Tesla issued a recall on some vehicles within the same year as my vehicle, however, I was informed over the phone, since I was not notified nor was "on the list," I was NOT covered. I was very concerned with vehicle operating safely so I paid for these repairs out-of-pocket. If my front suspension failure / safety matter is very similar to over 400 Tesla recalled vehicles whose vehicles experienced the same issues, I am hopeful my vehicle can be included in this matter and be reimbursed for my paid repairs.

My car has 98,000 miles and out of warranty. When driving 10 days ago I saw a message on the screen "Front Passenger Restraint System Fault" I took the car to the Tesla Garage and was advised that it might be the air bag. They said it could cost as much as $$1,826.66. They kept the vehicle and sent a message asking me to authorise my credit card pay this amount when done. First of all I note on the Tesla Motors Club that I am not alone. Second I have to rely on Tesla being honest about this. They have their own propriety testing system so I could not take it to another mechanic. Last of all I have never experienced a failed air bag in my vehicles before and it seems that Tesla has problems and this should have been paid by them as a recall item

A defect in manufacturing causes the seat sensor (in this case: passenger) connection to fail. The connection has no retaining clip and falls out. This disables the airbag deployment calculations. Error code: RCM_a056 Telsa wants to replace seat and calibrate airbag at consumer's cost, Quoted ~$1500 I've pushed the connector back in several times over the past few years, one day it's going to hurt someone.

What component or system failed or malfunctioned, and is it available for inspection upon request? Front left safety restraint system fault, must replace first row seat harness assembly for seat belt. It is available for inspection. How was your safety or the safety of others put at risk? Potential Seat Belt Malfunction, Tesla states "Service Required"   Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, common issue all over Tesla forums covering both Model 3 and Model Y. The problem/warning is reproducible on personal vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla diagnostics showed service is required to replace front row seat belt assembly due to fault. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, warning on display "Front left safety restraint system fault/Service is required" first appeared on personal vehicle 1 year ago intermittently, but online forums show this issue on similar vehicles dating back to 2019

This is a follow up to issue 11584898. Tesla Service states that due to the seat belt fault, the vehicle is not safe to drive until repair is complete. Tesla is also not providing a loaner vehicle until the vehicle is repaired. This puts many Model 3 and Model Y Drivers at risk due to limited Tesla and 3rd party service centers, limited service center schedule availability, and high cost of repair.

My car began producing very loud creaking noise at low speed. I brought the car into a Tesla service center and the technician said that this was a well known issue with the upper control arm of the front suspension. He mentioned he performs this repair every day. I was given an estimate of approximately $200 to repair the suspension. I later receive an updated estimate of $1,850. Tesla states there was extensive damage to the front suspension. In addition to the upper control arms; the compliance and lateral links of the front suspension were torn. The technician confirmed that the torn components posed a safety risk. This was shocking as the car only had 33,500 miles on it. I asked about the expected wear life of these components. Tesla was unable to provide me with an answer. Later I was reading discussions of this issue on an owner's forum. Many owners report this issue and have replaced their front suspension two or three times only to have the issue reoccur. It appears that Tesla knowingly sold vehicles with defective components, creating a safety issue; and have placed the burden of repairing and replacing these components on consumers.

Following an over-the-air software update, all audio in the vehicle stops working. This includes entertainment services, but more importantly turn signal indicator "clicks", forward collision warnings, parking assist chimes, shift confirmation and warning chimes, and various ADAS notification sounds. In some instances, the problem corrected itself within 24 hours. In another instance, it persisted for nearly a week before I discovered that unplugging the USB cable for the dashcam fixed the problem. The dashcam hard drive has been installed for over 4 years, per the instructions in the user manual, without problems until early 2024. There were no error notifications or anything else to indicate that there was a problem with the car's safety systems, or what the cause of the problem was, except for the lack of audio. I chatted with Tesla service about the issue. After discovering and sharing that disconnecting the USB drive fixed the issue, they were persistent in wanting to cancel my appointment without gathering any additional information. Here is the transcript of our interaction: Me: Unplugging my dascham hard drive from the USB port fixed it. Weird. Tesla: Oh interesting. Good to know! Do we have permission to cancel this appointment? Me: Since it keeps happening I'd like to keep it open. I turned on remote debugging in case that helps you to report the bug or something. Tesla: We have nothing else to diagnose if your vehicle is operating as expected. Me: Ok. If it keeps happening I will still want to bring it in, so let's keep the appointment. And I wouldn't say it's operating as expected. Having to disconnect USB cable to get the turn signal to work properly isn't what I would expect. Tesla: I would hate for you to bring in your car, only for us to tell you that it is because of your third party accessory, and we charge you for the diagnostic time. Me: I appreciate your concern.

The 2018 Tesla model 3 has no manual release for rear passenger doors. Rear doors often fail to open due to door panel alignment or actuator for door. Doors will feel like they are opening but will be stuck. passenger will be unable to exit the rear of the vehicle incase of fire, power loss or due to an accident with no ability to exit the rear of the vehicle.

Front passenger seat restraint safety system fault. My car only has 40,000 miles is out of warranty. $2200+ estimate from Tesla. This safety issue happens often according to Tesla Owner sites.

Left and right upper control arms failed, as did both front lower lateral links. Same issues as the vehicles recalled as part of 2 different recalls by Tesla: [XXX] Car requires over $2,000 of out of warranty repairs despite this clearly being a manufacturer defect and car should have been included as part of the previous recall(s). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The most recent software update v11.1(2024.3.10 9d92fb944d7f) was downloaded automatically and I installed it. The next time I drove, the car made uncommanded and unwanted lane changes, apparently because I could "go faster" if I passed the traffic in front of me. I did not want to go faster due to congestion and aggressive drivers where I live. I then discovered that "Full Self Driving" had been activated after the download and without my knowledge or authorization. I believe that this was an unsafe condition and wish to report it. I immediately turned "FSD" off.

Tesla Model 3 autopilot engaged. The car steered itself off the road and into a tree as it was accelerating on a residential street from 8 mph to approx. 30 mph.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at an undisclosed speed, a message displayed reading "Left from passenger safety restraint system fault". The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: SB-21-17-005. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 105,000.

I have a 2018 Tesla Mode 3. It is one of the early Model 3 on roads. I have had around 10 issues in the car over the past 6 years of ownership; and most of them were fixed during warranty. My car has no accidents, no water damages (only hand washed), single driver driven and well maintained. Around a month ago, I got an alert in the car “Condition Detected with Controller”. Tesla Service did remote check and stated that VCFRONT (Front Body Controller) needs to be replaced for $900. I took the car for this fix and then heard that VCFRONT Controller is fine, but I need a replacement of Harness and Steering Rack for $4200, as they see corrosion. I told them that I have no issues with driving or anything else, as $4200 is around 25% of the value of the car. I was advised, pay for this amount or take the car. I got my car without fix. My concern include (i) if this is corrosion issue (Model S 2018 and before also had the same issue and there was a recall), then is it their part quality or design quality issue or is it a normal car’s aging issue? (ii) I see malpractice of charging exorbitant $4200 for something I do not see any issues in driving or anything else, and importantly, not sure how are my future repairs going to look like $$ wise. I have request for NHSTA – can I show my car to any entity like yours (and not Tesla Service) to get an advise whether (a) this is a corrosion issue by manufacturer or normal car’s aging issue (b) is it critical car to replace one or both parts (c) is this a malpractice to burden owners with this high cost of maintenance, once it is out of warranty? (Please note that Tesla never offered extended warranty for my car)

Tesla is unable to remediate recall 23V-838; TC2023-657, the over-the-air software update will not install on my car and is asking me to pay at least $200 to diagnosis the issue and then potentially $1000 to fix failed hardware.

Experienced safety restraint system failure on all four seats. Had them all fixed for ~$2,000. Front passenger restraint failed again next month. Know. Issue among the message boards online. Investigation into number of these repairs is likely merited.

Car displayed safety restraint system fault RCM_a094. Tesla diagnosed as rear seat buckle sensor failure. Additionally, car displays an intermittent fault RCM_a056. Tesla diagnosed this as a front passenger Occupant Classification System (OCS) sensor fault. Tesla stated the front passenger airbag would need to be replaced as the new sensor is not compatible with the older airbag. This renders the entire airbag system inoperable due to this component failure. The critical safety issue is extremely expensive as the incompatible sensor requires expensive airbag replacement. Furthermore, the safety system is prone to failure with 2 safety system faults occurring at <80k miles. Service rep stated that the 2018 model year has had issues with the airbag system that is why they updated the module. I asked for recall or replacement at Tesla cost but was denied. Facebook group discussions and search indicate others have intermittent OCS sensor failure and this is likely a defective part for that year.

Front passenger safety restraint system fault. This is the second time this has happened.

There are 2 separate issues with our door handles. The first issue is that they are slow to retract, and in the cold, the often remain in an open position. This has happened numerous times over this winter when my child gets in her car booster. The second issue relates to the method in which tesla adhered the chrome to the handles. There is a small seam on the bottom of the handle that peals off, This results in a VERY sharp metallic layer on the handle. I have now sliced my hand twice on this handle. (I’ve scheduled Tesla to replace this handle. Unfortunately this is coming at a cost to me as the consumer.

Error message displays confirming: “Front left safety restraint system default” Error code displayed: RCM_a021 Service is required but Tesla is charging for this safety issue. Researched this and other drivers are reporting same issue.

Front Passenger OCS errors - Tesla work quote (via Tesla Service Bulletin, not Recall) is to replace the OCS system & front airbag - totaling $1,200 for the repair. This is extremely common error code for Tesla's "Front Passenger Safety Restraint System Fault".

Suspension bushings failing after 40,000 miles. There is ample evidence online that Tesla's have serious suspension and steering issues, just do a search for Tesla Whompy Wheels. In China the government cracked down on Tesla and required a physical recall and replacements of defective parts. Why is the US not protecting drivers the same way the government of China is? Please issue a recall on Tesla suspension and steering issues. Tesla is quoting us $1,300 to repair a suspension with 40,000 miles on it. The attached invoice does not show their quote, they deleted the quote when we told them no. We cannot afford this repair at this time but this is a serious safety issue on a low mileage car and I am disappointed that NHTSA is not requiring Tesla to fix this obvious defect.

The turn signal stalk does not differentiate between a partial (lane change) press or a full turn press. The signal will remain on until the stalk is moved in the opposite turn direction. This sometimes results in the opposite turn signal activating. This entire process is intermittent while driving. This happens mainly on the highway where an intermittent (half press) of the stalk is performed to switch lanes. When switching lands I have no idea whether it'll work as designed or fail to register a half press or full press of the stalk.

Salt Lake City Tesla Service Center 801-401-4135 I purchased a 2018 Tesla Model 3 Long Range AWD, VIN [XXX] . The car’s battery and motor drive train units are still within the warranty. On [XXX], the car’s POWER CONVERSION SYSTEM (PCS) stopped working spontaneously, without any physical damage caused by the owner. The PCS is required to charge the car. A broken PCS rendered my car essentially unchargeable, thus undriveable, and unusable. The PCS is a critical component required for normal car function. Without a functioning PCS, you have a broken car. This is a SAFETY ISSUE because you can be stranded in the middle of nowhere without the ability to charge and safely extract yourself from inclement weather and environmental exposure. On [XXX], I transported the car all the way from Pocatello, the 169 miles to the nearest Tesla Service Center in Salt Lake City, UT, at my own expense. On [XXX], the car was diagnosed, and repaired. On [XXX], before paying for the repair, I spoke to the Tesla Service center manager because I felt this component failure should have been covered under the warranty because it represents a FAILURE of a CRITICAL COMPONENT. This is a safety risk, as I mentioned above. He expressed sympathy with my situation and said that broken PCS was a known issue in early Tesla Model 3’s. After doing some research, this is indeed the case, with many online complaints about a broken PCS in Tesla Model 3’s. He said he hoped Tesla would some day reconsider, and that a retroactive reimbursement was in the realm of possibility, as has been done in the past for various component failures in Tesla vehicles. Overall, my grievance with Tesla is that a broken PCS is a CRITICAL FAILURE of a component REQUIRED to have a functioning, chargeable car, and it is a component with a KNOWN HIGH RATE OF FAILURE in Tesla Model 3’s. This should be covered by the battery and drive train warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am unable to open my rear passenger car door from the outside or the inside. Also the rear passenger door also lacks a manual release like the front doors have. This, coming off of [XXX] 's death, and Tesla's service apathy and insistence on first collecting money before solving this problem is incredibly dangerous. So I am now driving a death trap, and this is my only car, and Tesla should have to pay for the fix, yet they are insisting I pay for the full price because my car is now "out of warranty." But with this kind of LIFE-THREATENING failure of a door that should honestly just work, is reprehensible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased the car new in 2018. About two years into owning there would be a random notification about an "rcm_a036 : passenger safety restraint system fault". I reported and was told that the seat occupancy sensor was responding to noise from my cell phone. I stopped putting the cell phone on the seat, it kept happening with increasing frequency in 2021 and 2022 and I reported it two more times and was told to keep charging cables away from the seat, and then in 2021, they added a noise filter. I was told repeatedly that the fault was caused by noise and was not a real issue. The alert occurred with increasing occurrence and today I took it in and Tesla charged $1533.16 to replace the airbag and the occupancy sensor. I thought it was unsafe for Tesla to tell me the issue is a noise-related issue when it was related to the airbag and to tell me that the issue was not actually a real fault when both the OCS sensor and the airbag needed to be replaced. I think it's absurd to have a car 6 years old with 66,530 miles have to have an airbag replaced. I thought Tesla's comments about noise were disingenuous attempts to put off the repair until after the car was out of warranty.

The front right lower control arm, sub frame, and bolt(s) failed causing unsafe driving conditions while myself and my kids were in the car. There is a recall on this part for many of the exact same year, make, and model as my car: NHTSA campaign ID: 23V235000. Tesla recall SB-23-31-001 (info pulled from NTSB site). My VIN wasn’t on the recall, but there is clearly an issue, so I was forced to pay for this. Please add my VIN so I can be reimbursed and also get the other side repaired for safety reasons.

Front control arm and ball joints have been replaced twice for the same issue and I have looked into a bunch of message board groups and it's a common issue. Ball joints and control arm wear and rust abnormally and unusually fast. It happens about every 2 to 2.5 years.

I'm getting an error for "Safety restraint system fault" on my Tesla Model 3. When I booked a service appointment it turns out they are wanting to charge $1,955.11 for replacing the Occupant Classification System (OCS) of the front passenger, updating the front passenger airbag, and installing a OCS filter module. This seems to be safety related and should be part of a recall. I have seen similar reports from other drivers on Reddit.

The contact owns a 2018 Tesla Model 3. The contact was made aware of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The contact attempted to schedule an appointment for a recall repair on the Tesla App however, the app displayed an error “Unnecessary to schedule an appointment; You will be notified when parts are available" since June of 2023. The local dealer was contacted but confirmed that the recall repair needed to be scheduled via the Tesla App. The contact attempted to reach out to the manufacturer but was unable to reach a representative. The contact had not experienced a failure. Parts distribution disconnect.

Front passenger safety restraint system fault message due to workers not torquing the seat belts into place correctly or properly verifying specs during build.

Two recent incidents/repairs related to both driver and passenger Curtain Airbag, replacement of Occupant Classification System, replacement of first row seat cushions, first row harness assembly, first row occupancy sensor, first row seat belt reminder sensor box. Total out of pocket cost of approximately $2,075!

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention), 23V838000 (Electrical System), and 24V051000 (Electrical System); however, the dealer stated that to perform the upgrades, the contact needed to purchase a new computer before the software could be updated. The contact called the manufacturer and was informed that it would be necessary to complete the updates. The contact stated that the manufacturer was unreasonable in determining that to complete the software updates that he needed to purchase a new computer. The contact stated that the back over prevention camera image intermittently was blank. Additionally, the on-board cabin camera ceased to function as needed, causing the autosteer feature to become inoperable. The failure mileage was approximately 130,000. Parts distribution disconnect.

First. the car gives Front Restraint System Fault message and Tesla fixed during warranty. No, it's out of warranty, and the car starts giving Front Passenger Restraint System Fault warning message. Regardless if it's under warranty or not, restraint system fault (I take it as seat belt) imposes safety concern and should be a recall item.

Front passenger airbag and Seat sensor issues. The safety of front seat passenger was at risk due to faulty airbag or sensor. Tesla did confirmed that an alert was trigger on the car an they proceeded to replaced the airbag and sensor. Tesla verified the equipment after the repairs were done and everything since to be fine. We did get a warning on or around Feb 5th, 2024 and that when we proceeded to contact Tesla service and make an appointment. The reason for this complain is that we ended up paying for airbag and seat sensor repairs which should have been covered by Tesla since these parts are obviously defective. Please see uploaded documents for more details.

PTC Heater failed. This is a critical component that helps to maintain the battery's temperature within safe operating range. The only alternative is to replace this PTC Heater. Till the replacement is done, EVs battery may not maintain safe operating temperature range and could cause the car - not drive able. I consider this a significant safety risk. Cabin temperature cannot be maintained as well. Cause for PTC Heater failure is known - "change in temperature" could cause this item to fail per Tesla. i.e. when cold air blows over the heating element. Not sure if enough has been done to fix this from occurring for such a critical component with some hardware or hardware recall for several vehicles on the road. Else these cars must be considered for sales only for few states in the USA which have a stable operating temperature ranges for their PTC heaters to not run into the risk of failure due to big change in temperature.

The High Voltage Service Panel is part the battery which is part of the manufacturer warranty and drivetrain. A lot of Tesla cars had this problem and they are being charged $1800 to $2000 to “fix” this common failure. The problem is that the battery stop receiving the full amperage to charge the battery appropriately. In my case, I started charging more frequently on Superchargers during a long trip to different locations without a Level 2 homecharger and stopped several times into the Superchargers of Tesla. A diagram of the drivetrain and Battery system placed the High Voltage Service Panel as part of the battery. I had the problem since the past 2 years and did not fixed it, after I was sent an estimate cost of “repair”. I said that it was part of the battery system and they refused to accept it. As of 2024, I have search about this problem and most of the cars after 3-4 years are having the same problem. I am not sure what the repair consist of, but it might be a full battery replacement, and maybe opening the battery unit. In terms of safety, I feel unsafe about the possibility of the car catching fire during a supercharger session or even when plugged into my house Level 2 charger at 220 volts. Please inquire more about this frequently ongoing problem and safety, or any TSA related to this common issue. I included a picture found on the internet and the service panel is just on top of the battery

Horn stopped working. I see other people have this problem with Model 3. Tesla does not cover this after warranty period.

The steering wheel horn stopped working about a month or so ago. I can use the Tesla app to make the horn sound but not by pressing the steering wheel. Fortunately, no safety of others or myself have been experienced. No one else has inspected it yet, though I am due to have my state inspection tomorrow and I don't think that it will pass. There were no warning lamps for messages prior to the failure. I think I first noticed that it wasn't working about a month or so ago. I reported the bug on the car texting service but have not heard from Tesla nor received a software update to fix the problem.

The rear camera often fails. Does this mean it is recording or not when driving. I think Tesla should have fixed this rear camera harness recall. I have been waiting over two years for this fix. It has been too long. Safety issues backing up or driving without the rear camera working properly.

Get an error message - Front Passenger safety restraint system fault. - This is front passenger safety issue - This can put the front passenger to serious risk to injury or death - This message does not go away & Tesla acknowledges they need to fix it - Its not been inspected by police or insurance reps - Yes there is a warning message as noted above Tesla is failing to admit its their fault. They are giving me a quote of $2300 to fix this issue which I believe is a safety issue that Tesla did not manufacture properly leading to this issue. Please see the attached quote from Tesla - They need to "Update Front Passenger Airbag to Maintain Compatibility with Front Passenger Seat" and many other related fixes to get rid of this issue. TESLA SHOULD BE RECALLING VEHICLES FOR THIS SAFETY ISSUE!

I don’t feel comfortable driving this car because it is unsafe when I am on autopilot on the highway it would randomly stop the car by breaking instantly out of nowhere when there isn’t any car in front of me?! Please give me another car that is more safe to drive!?

While in FSD the car swerved to the left and hit a Tree. Youtube of the Crash.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle touch screen will shut off while driving and take 5 minutes to reboot. I have taken it to Tesla multiple times since November and they said it’s a firmware issue and nothing is being done to resolve.

On Feb 12 2024 the error code RCM_a021 appeared. “Front left safety restraint system fault Service is required.” The service center confirmed that it was an issue related to seatbelt safety during a crash. They said “The specific part that would fail in this case would be the seatbelt pretensioner. When in an impact this deploys and pulls the seatbelt tightly against the driver. This will likely not deploy in an accident if not repaired as the wires going to this component are broken. We are replacing it with a new updated part that will not wear and have this same issue.” Although a known safety issue, it was NOT a repair under warranty. I am putting in this claim and appeal that it should be an under warranty repair. Parts and Labor for 1 seatbelt assembly replacement would have been $450. As it is a known safety issue, I opted to proactively repair both front seat seatbelt assemblies so the cost increased to $650. The cost estimate is attached. Also attached is the text communications with Tesla service center.

Full service history is detailed below. Since purchasing the Model 3 in April 2018, we have had three different instances of issues with control arms/suspension system. The most recent instance occurring this week (February 12, 2024) required the whole suspension system to be replaced with only 63,900 miles on the vehicle. The suspension system should not need replacing on a vehicle with only 63,900 miles on it. We have now had to pay Tesla $1,357.57 to continuously fix the issue with the suspension system on a car that is not even 6 years old with less than 64,000 miles on it. During an interaction with a Tesla technician for the second instance noted below, we were told that Tesla undersized the control arm leading to failures. He commented that they replace control arms on Model 3s on nearly a daily basis. This is clear negligence by Tesla and we would urge the NTSB to take immediate action. I know we are not the only Tesla Model 3 owners that have experienced control arm/suspension issues. Car Purchase Date: 4/7/2018, ~25 miles on vehicle Service Visit 1 on 7-23-2021 Odometer 42,790 Cause for visit: Creaking noise when turning or going over bumps Items replaced: 1) Front Upper Control Arm Left Parts = $0 (under warranty) Labor = $0 (under warranty) Service Visit 2 on 8-25-2022 Odometer 51,321 Cause for visit: Creaking noise when turning or going over bumps Note: Was told by service technician that Tesla undersized the control arm leading to failures. Commented that they replace control arms on Model 3's on nearly a daily basis. Items replaced: 1) Front Upper Control Arm Right Parts = $92.48 Labor = $0 Service Visit 3 on 2-12-2024 Odometer 63,898 Cause for visit: Car violently shudders when turning and felt like the front end side was going to collapse one time on a turn Items Replaced 1) 2x Lower Lateral Link Front - 2) 2x Lower Compliance Link - 3) Front Upper Control Arm Left Parts = $1019.99 Labor = $245.10

I got a recall notice from Tesla and Tesla is still in safety violation and is refusing to fix the issue, so I need your help to force Tesla to fix their abusive ways. The recall 23V-838 is related to "when Autosteer is engaged". Autosteer/Autopilot/FSD now DISABLES even when NOT engaged, alleging "improper use" when it wasn't even being used. It also disengages Autosteer/Autopilot/FSD while driving if it detects "improper use" (even if it's detection system itself is buggy), forcing the car to slow down like in the middle of the freeway! When the battery is low and there's only a mile or two to go to a charger, the software will slow down and force the car to pull over to get a tow, taking on average 2 hours to get a tow truck to go 2 miles, rather than allowing the driver to reach the charger with the remaining battery it shows. Tesla keeps changing the battery percentage for when it shuts down. It used to be 0%, then 3% and recently 6%. This randomness creates "range anxiety" and distrust in the battery percentage being a useful indicator. Tesla should use 0% as "shut down" and leave the rest of the battery as "drivable" to reach a charger to have an accurate indicator. It also flashes alerts on the SCREEN to "Pay attention to the road", which is ironic to have a screen display to distract attention to the screen... rather than pay attention to the road. Tesla took AWAY my Autosteer/Autopilot improperly, and no one in the Service Center or Support at Tesla knows how to fix this BUG or give it BACK to me, so I can drive SAFELY like with lane centering. I paid $10,000 for this "safety" that Tesla takes away at random, claiming they can do whatever they want because they've now labeled it BETA software! This is an abusive practice the NHTSA should force Tesla to stop doing and give the power back to responsible drivers like me. Tesla abuser names include [XXX] and [XXX] . Teslas also don't detect cars in blind spots and still phantom brakes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The is WATER in my right front FOG lamp and I don't know how it got in there, but Tesla says they can't get water out of it and can't reseal it, but is willing to let me pay $504 to replace a light... this is yet another Billionaire abusive practice by Elon Musk to generate cash flow and revenue for his failing company. Telsa also asked for $15,000 for a new battery, which the "software" said it started reducing the range JUST after the 120,000 mile battery warranty was up. Just like Apple does with reducing iPhone battery performance for so called "safety" reasons to make people pony up to the latest model. Which Tesla has been emailing me and texting me to try to get me to buy a new Tesla LOL. This is clearly an abusive "sales tactic". If they actually care about helping customers, they would figure out how to fix each issue. Clear out the water and seal the headlight. Figure out which battery cells need replacing and replace them. Simple and cheap solutions. Not "customer pay astronomical prices" for every damn issue Tesla forces upon people. Including "customer pay tows" after "Tesla's software" decides to randomly shut the car down in the middle of the road, rather than Tesla taking responsibility for their software malfunctioning preventing the driver from reaching their destination. These are clearly misguided attempts by an AWOL CEO [XXX] about his $55B pay package, trying to claw back money from customers to reward himself to pay for Twitter/X. Make[XXX] Musk and Tesla do the right thing by customers and REPAIR these issues, rather than [XXX] poor customers' cashflow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tesla Model 3 Performance (M3P) comes with unrealistic "thin" wall tires on 20" wheels that easily POP when they hit potholes, nails, gutters, median divides, gashes in the road, etc. American roads are poorly maintained if at all by transportation departments. Only thick walled tires are suitable for roads. Tesla Model 3 LR (Long Range) and SR (Standard Range) comes with 18" wheels and tires, giving it 2 inches more of padding for both a smoother ride and fewer replacements. Each tire on my M3P costs $400-$500 to replace! That's around $2,000 for a set of four tires! Whereas 18 inch tires are more common and cost about half of that, about $200 per tire, $800 for a set. The remedy here is at least 19 inch wheel and tire replacements as a recall provided for free by Tesla to provide more padding and fewer tire replacements to deal with typical crappy roads.

A charging warning error msg appeared that there maybe something wrong with the cable leading to charging the battery and may lead to a fail charging and this the 2nd time. The first time I had a failed charging with no warning that it was failing amd that lead to the entire battery wouldn’t charge leaving me stranded and the car had to be towed to a Tesla service center., this time 02/08/2024 it’s sending me a notification that there is something wrong internally and I need to see service asap so this time it did send me a msg warning me there’s something wrong

Clunk and popping sound while driving, especially while turning the wheel or going over bumps in road. Maneuverability and control of vehicle felt impacted which could have resulted in an accident, damage to property, and injury and/or death of people. The issue was reproduced at the vehicle's Service Center and identified as a lose bolt that connects the front suspension lateral links to the subframe. This issue sounds very similar to a previous recall for the same make, model, and year of this vehicle, but the VIN for this particular vehicle was not included in that recall.

My bluetooth has not been connecting in my car. To preface this, my car was in twice this year alone, with a near $3000 bill, to replace the MCU, on a car with only 26k miles. Now this bluetooth connection issue is still a problem. After opening a service ticket with Tesla, I am told for an additional $180, I would need to replace my seat sensor. This means my seat (while I am driving) does not recognize that someone is on it and driving. My concern is the manufacturer remedy does not replace failed parts with improved design and that this has the potential to cause other safety issues if occupant detection compromised by faulty sensors. What if I am in an accident and the airbags don't deploy?

I was driving when I received a service prompt on my Tesla Model 3 stating that there was a fault with my front passenger safety restraint. When I looked around the area, I noticed that the cable securing my seat belt to the vehicle was sticking out of the enclosure by about 6 inches. The car has not been involved in any violent collisions and the seatbelt has not otherwise been abused in any way. The car only has 23,163 miles on it.

The steering of my model 3 became more difficult and clunky like I had to apply extreme amounts of force to turn. When I turned the wheel I could feel the wheel stop in each gear or grove of the steering mechanism. It got so bad at freeway speeds of 75 mph that it became extremely difficult to keep the car going in a straight line. As described before I would apply very heavy force to the wheel to turn it, when it did turn I would feel it clunk into the next stoping point and I would have to clunk back and forth this way to keep it going in a somewhat of a straight line. There was on time while using Full self driving on the freeway at 75 mph on a turn the full self driving was not able to turn the wheel and almost ran into the cement barrier. I was able to take control of the wheel and correct the car as soon as I saw the car cross the solid line. I took my car in for repair at the Tesla service center October 2023. I was charged $5k to replace the full steering unit in my 5 year old car at that time. I have owned 14 vehicles over my years of car ownership, vehicles age ranging from 1984 - 2018 and I have not once ever had to replace the full steering unit for any of those cars.

The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Tesla Model 3. The contact stated that while starting the vehicle, the message "Front Passenger Safety Restraint System Fault" was displayed. The local Tesla Service center was notified of the failure and informed the contact the front passenger's side seat and air bag needed to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system

SERVICE ADVISORY FOR FRONT DRIVER'S SIDE SEAT BELT SYSTEM APPEARS ON CENTRAL SCREEN AFTER SEATBELT IS UNLATCHED AND RETRACTED. FRONT RIGHT SIDE ALSO HAD THIS WARNING BUT IT NO LONGER DOES. WARNING READS AS FOLLOWS : "! FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT. SERVICE IS REQUIRED. NOTE: THIS WARNING REAPPEARS EVEN WHEN THE SEAT BELT IS HELD LOOSELY AND ALLOWED TO FULLY SNAP BACK INTO THE RETRACTOR. THE WARNING PERSISTS EVEN AFTER REBOOTING THE MAIN SCREEN (DOUBLE SCROLL WHEEL PRESS REBOOT)

This seems to be related to NHTSA Campaign Number: 23V235000. My front right hand lateral link bolt managed to back itself out and broke off the nut that contains the bolt. This is confirmed by Tesla service center in Burbank. This is a HUGE safety risk as the front end was not properly fastened and at highway speeds could have caused an accident risking injury and death. The only warning of the issue was a knock sound being heard when the car is turned fully at slower speeds. There was also a slight rattle heard while driving over uneven roads. The result was an out of pocket charge of $3000+ to the car owner. The car was never included in the original recall or the subsequent expansion of the recall. Clearly the issue is more wide spread and should be fixed by Tesla

Many Tesla owners are experiencing this issue: "Front left (or right) safety restraint system fault. Service is required" message on screen Tesla service quoted $430 for a repair of a problem that shouldn't exit on a privately owned, non commercial low mileage (<50k in 5 years) vehicle. Tesla service refuses to do a recall or warranty repair. Comparison; we have a family Volvo with ~250k miles and it has never had a seat belt issue!

When seated in my car, I turned the steering wheel and I heard a clunk noise by the driver side. After trying to turn it back, my car dropped and I checked outside and it looks like something related to the axle or arms caused the issue. My axle seems to have separated and fell off and a bolt came off. This is a safety issue and I could’ve died if I was driving at higher speeds like on a highway.

I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.

began receiving fault alert 'RCM_a021 - Front Left Safet Restraint System Fault' in December 2023. Web query indicates this has become a common problem, with the source being a loose connection of the seat wiring harness under the front driver's seat. No other observed malfunction of the vehicle. alert occurs whenever car is entered and powered on (seat adjusts for specified driver). Alert seems to be based on loose wire that is either loose or severed at the wire harness connection.

On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.

This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at approximately 35 MPH, the steering disengaged. The vehicle was difficult to steer. The driver was able to veer off the road. The driver steering assist disengaged message was displayed. The local dealer was contacted and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,505. The contact stated Tesla accepted no responsibility for the failure and charged close to $3000 to replace the unit.

At just over 50,000 miles, my Model 3 experienced a failure of its upper control arm on the drivers front wheel; the suspension was exhibiting loud creaking noises over bumps and road imperfections. While Tesla refers to this issue as "noise, vibration and harshness" and has previously applied a service bulletin to my vehicle where sealant was applied to prevent water ingress into the joint, continued driving on a failing component as critical as the suspension could cause an accident. Furthermore, they consider the repair something the customer has to pay for. My vehicle is currently sitting at Tesla service with no feedback as to the final cost of repair or even when they will complete the repair.

the airbag light shows

We intermittantly received alerts on the screen showing "Front safety restraint system fault (service is required)." After many hours of research, we found that other owners also have the same issue and they found that a wire from a electrical connector that connected to the seatbelt pretentension was broken from the seat being moved up and down.

Live in Atlanta that seldom we get frost. We had an event in December and noticed my rear defroster would not defrost killing rear visibility. Got Tesla to check if connected which it is but doesn't work. They blamed the ceramic tint that was recently installed. Took car to film installer and he showed me how my car's rear window never had any embedded wire, just painted lines that do not heat up. Showed me newer tesla model 3's and showed how Tesla seems to have changed the design and you could feel the defroster wiring so seems I never got defroster wires. Going back to Tesla. All documented in you tube from statement from Tesla glass installer and film installer. Search for xpel vs Tesla defroster in youtube. My glass was recently replaced by tesla ln December 2022. Noticed the problem the first day we had frost in Atlanta

Touchscreen went entirely blank. A few days prior to this, radio cut on and out. Rebooting procedures did not work. Tesla repaired, stating it was the cars computer. I asked for the old computer board but was told it was proprietary. The symptoms are very similar to those of the older memory issues.

There is an ongoing issue with Tesla's seat sensors that give an error screen while driving. Tesla seems to be systematically charging a standard $1.5K repair to replace a $100 sensor harness, but they're charging so much because they claim an airbag replacement is required (for an extra $1.2K) as part of the new sensor/wire harness installation. From a quick google search, it seems this is a pretty widespread issue that MANY Model 3/Y owners are encountering as their car ages-- with many noting that they were able to self-service the issue with buying the required harness and replacing it themselves. I wanted to bring awareness that to this issue and Tesla's poor and systematic way of overcharging customers to fix a widespread defect in their car seat design.

I got into my car and turned on the climate control as normal. The vehicle is always parked in the garage. It was blowing cold air, no matter the temperature setting, or vent selection. There is a message on screen that reads “climate keeper unavailable due to system fault.” It’s not just that the cabin has no heat, which is uncomfortable, but terrible in much colder climates than mine. The heat not functioning means the defrost feature is useless. Water sprayed onto my windshield while driving this morning and froze! It stayed frozen because I didn’t have a functioning defroster or a warm enough cabin to melt it off that way either. It’s a known issue for Tesla’s, particularly with Model 3s. Tesla has never done anything to rectify it. My car has a resistive heat system, and this is the first time this has happened to me. There was no warning or indication this would happen. Non working in cabin heat may not be a direct safety flaw, but not being able to defrost my windshield for proper visibility while driving is!

Front Passenger Safety Restraint System Fault​. My airbags are faulty and I'm having to replace them at full price. Ive never hit anything and never been in an accident.

There are two issues. 1) The adaptive cruise control brakes for no reason. If someone was behind me they could've rear ended me. 2) At night the blind spot camera is flooded by the turn signal and it's hard to see the blind spot warning. When the turn signal is on the blind spot camera shows on the screen and blind spot warning shows up as a red shaded area. It's hard to see the warning itself because the turn signal light floods the screen.

Lost power steering. It started working again, but the dealership recommended a replacement due to corrosion which amounted to around 4k. Comprehensive insurance would not cover since the damage was gradual and not immediate.

My Tesla has been in need of repair for a "System Restraint Fault" 5 times since the car was purchased and 4 times in the past year. The Tesla service center has replaced multiple components including the seat harness, seat sensor, airbag, low voltage circuits over the span of the service appointments. It is unknown what would happen if an accident were to occur with the sensor fault activated or if it would cause an accident. I bring this issue up because it is a known issue to Tesla but I have not seen any recall information, nor does it seem like the service centers know how to fix the issues, especially since I have taken the car in so many times during the life of the car.

Power steering went out in August 2023. It would go back on temporarily intermittently after turning the vehicle off and then on, but ultimately went out for good.

Airbag failed at 60k miles requiring a replacement. This is a known- safety issue, Tesla has corrected this problem in later cars, and Tesla should issue a recall to correct. I have error codes RCM_a015 and RCM_a014

Front suspension components need to be replaced due to loud creaking noise, vehicle is out of warranty and has only 42687 miles. There are several bulletins on related suspension issues, [XXX] Testa did replace the controls arms in this car on 09/09/2021 but it seems like the same defective parts were used. They replaced defective parts under warranty with the same type of defective parts but are refusing to warranty the repair since their parts only have a 1 year warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras

When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.

My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Model 3 began giving an RCM_a056 error indicating a fault with the front passenger safety restraint system. When I scheduled service for this fault at Tesla, they advised that the front passenger airbag and occupant sensor for the right/front seat needed to be replaced. Research into this issue revealed at it is a common issue. Other owners reported Tesla covering the cost of this repair (indicating they know this is a manufacturer defect in a major safety system and not a one-off issue.) Unfortunately, Tesla refused to repair this issue without payment, insisting that my SRS warranty had expired. I believe this is a manufacturer defect in a critical safety system that should be investigated for a possible recall.

Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.

The NHTSA recently forced Tesla to perform a "recall" including an over the air update that made changes to the Tesla Full Self Driving features. Before the recall I felt very safe driving my Tesla on FSD mode. After the update my car feels much less safe with an almost exponential increase in the number of on screen warnings that distract me and do not increase the safety of the vehicle. We do not need these unnecessary notifications that cause constant distraction from the driver's ability to pay attention to the road. These need to be immediately removed as I feel they will directly cause me to become distracted enough to lose control of my vehicle. We need less distractions so we can maintain focus on the road. Any on screen warnings forces the driver to look away from the road to look at the warning, then we get an additional warning for looking at the previous warning. This causes an endless loop of micro distractions that on long drives lead to increasing frustration and increased sensitivity to them. This is a serious safety concern that that was implemented without Tesla vehicle owner feedback and needs to be immediately rescinded. We actually need to force Tesla to provide less on screen warnings and distractions instead of more to increase safety and driver attention to the road. Thank you for reading my concerns.

Front suspension components needed to be replaced, vehicle was out of warranty and had only 43000 miles. These parts should last for much longer the 4 years and 43000 miles. No incident, but car squeaked at all speeds. Repair cost was $1600

Seat restrain system detected a fault with the back row seat buckle. This appears to be a repeated issue based on other drivers reporting same safety issue. Happy to provide photos.

Tesla replaced the upper control arm assembly in February 2021 after I complained that there was a squeaking noise when moving the steering wheel. My car and components are available for inspection. I was concerned that the front suspension would break leading to an accident. Tesla inspected and confirmed the issue. No warnings or message were displayed by the car.

Me and my wife cut the finger on vehicle door handle. The thin chrome covering the handles has peeled off cousin hazard. Can you fix your website, I’m unable to upload photos.

I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.

Recall items not available

At only 30,000 miles, the car began exhibiting terrible creaking sounds during colder temperatures whenever the suspension was active. Upon inspection, a Tesla technician claimed the ball joints on the upper control arms were “worn” and bushings on the lateral links were “torn”. Looking online, it’s clear this was due to defensive design/manufacture, as it’s happened to numerous vehicles. It appears that Canada and Europe have already forced Tesla to address these issues.

I AM WRITING TO REPORT URGENT SAFETY CONCERNS WITH MY 2018 TESLA MODEL 3, SOFTWARE VERSION 2023.44.30.5.1, AFTER THE NHTSA RECALL ON AUTOPILOT FUNCTIONALITY. I HAVE OWNED MY VEHICLE FOR OVER 4 YEARS AND HAVE NEVER HAD CONCERNS WITH THE ADAS / AUTO-PILOT / AUTO-STEERING FUNCTIONALITY UNTIL THE NHTSA REQUIRED CHANGES IN DECEMBER 2024. WHILE DRIVING ON I-405 IN GARDEN GROVE, CA, MY VEHICLE WHILE IN ADAS / AUTO-STEERING / AUTOPILOT MADE REPEATED AND UNUSUALLY PERSISTENT ATTEMPTS TO CHANGE FROM LANE 4 TO LANE 3. I HAD TO MANUALLY CANCEL EACH ATTEMPT, DESPITE MY SPEED BEING SET TO MATCH TRAFFIC FLOW. THIS ISSUE NEVER AROSE BEFORE THE SOFTWARE UPDATE FOR THE NHTSA RECALL. MOREOVER, THE VEHICLE CONSISTENTLY SIGNALED FOR DRIVER ATTENTION, DESPITE MY FULL ATTENTION TO THE ROAD, A CONCERNING NEW BEHAVIOR POST-UPDATE. THE NEED TO FREQUENTLY OVERRIDE THESE UNDESIRED MANEUVERS FORCED ME TO DISABLE THE ADAS AUTOPILOT/AUTO-STEERING. THIS PUTS ME AND MY VEHICLE OCCUPANTS AT RISK, AS I BELIEVE THE ADAS SYSTEM, FUNCTIONING CORRECTLY PRE-RECALL UPDATE, SAFELY MAINTAINED DISTANCE FROM VEHICLES AHEAD AND DID NOT MAKE UNINTENDED MANEUVERS TO CHANGE LANES. THESE ISSUES SUGGEST THE RECALL MODIFICATIONS ADVERSELY AFFECT AUTOPILOT FUNCTIONALITY, CREATING SAFETY HAZARDS. THIS IS ESPECIALLY ALARMING GIVEN THE POTENTIAL FOR SERIOUS ACCIDENTS DUE TO UNEXPECTED LANE CHANGES AND FALSE DRIVER ATTENTION ALERTS. I URGE THE NHTSA TO RECONSIDER THE RECALL MODIFICATIONS TO TESLA'S AUTO-STEER/AUTOPILOT ADAS FEATURES. IT'S CRUCIAL THAT RECALL ADJUSTMENTS DO NOT JEOPARDIZE VEHICLE AND VEHICLE OCCUPANTS SAFETY. A COMPREHENSIVE REVIEW OF THE RECALL'S IMPACT IS NEEDED, POTENTIALLY LEADING TO AN AMENDMENT OR REVERSAL, TO ENSURE THE SAFETY OF TESLA USERS AND OTHER ROAD USERS.

Front upper control arm ball joints squeaking noise. Turning the steering wheel produces loud squeaking noise. The ball joints seem susceptible to outside elements (ie water from raining) and lose internal grease and dried up creating frictions. 2018 Tesla Model 3 Long Range

After taking in my Tesla Model 3 for a loud creaking noise coming from the front right suspension, the Tesla service specialist said the suspension control arms are cracked and the car is dangerous to drive. I asked how this is possible. The Tesla specialist said the suspension is made of aluminum and cannot support the weight of the car. He said this is a known issue. However I was told I need to pay $2,300 for the repair because the car is out of warranty by 1 year. Since my car has under 29,000 miles, and this is a known flaw that is not the fault of the driver, I feel Tesla should pay for the repair. At this point I cannot afford to pay for the full repair (I paid for only the creaking fix which cost $400), so I am forced to ground my car until I earn enough money to pay for the repair. In my view this is wrong, and ask for NHTSA to investigate why such a dangerous flaw is allowed to persist, with consumers forced to pay for its repair - even on a car with less than 30,000 miles. Thank you for your attention. PS, this webpage does not allow me to load any files (I am using Safari). I would like to upload the detailed Tesla service estimate.

Same exact issue as NHTSA ID: 23V235000 but for some reason my VIN is not part of the recall. Had to get it repaired by Tesla and paid out of pocket.

A bolt in the control arms of my Model 3 broke. I took it in for repair. They blamed me for hitting the bottom of the car. They changed both upper and lower control arms and charged me about $500 for it. This is a major safety problem that Tesla doesn’t accept the blame for, even though I have seen many complaints online about this issue. They should recall all the affected models and fix it before it causes dangerous situations on the road.

Dear NHTSA Representative, I am writing to express my deep concerns and seek resolution regarding the latest version of autopilot enforced in the recent Tesla recall, identified under Campaign ID #23V-838. I am a Tesla owner that’s deeply invested in the safety and functionality of my vehicle. Recent reports indicate that the mandated autopilot update has rendered the car unsafe and nearly undrivable with autopilot engaged. Disturbingly, users have reported false warnings, causing drivers to divert their attention from the road and react to incorrect information. This poses a significant safety risk to drivers, passengers, and others on the road. I wish to bring to your attention that the autopilot feature in my vehicle is currently usable, and I am hesitant to compromise its functionality based on the reported issues with the mandated update. It is disconcerting that a safety recall mandated by the NHTSA could potentially make my vehicle less safe for me and my family. I urge the NHTSA to conduct a thorough investigation into the safety implications of the autopilot update and to consider the concerns raised by Tesla owners seriously. Thank you for your prompt attention to this matter. I look forward to a swift resolution that prioritizes the safety and satisfaction of Tesla owners. Sincerely, A Tesla Owner

I received the recall update for recall #23V-838 and am currently running version 2023.44.30.5.1 with the added Autosteer alerts. I am finding the alerts to be too frequent when I am just looking forward at the road. I have used this system for five years and never have I had so many alerts that I feel like the car is making me take my eyes off the road just to see what it is complaining about. Then it just says keeps eyes on the road. Well, I already was so now I'm being distracted by these added notifications. This NHTSA recall has created a safety problem as the new alerts are very distracting.

Since NHTSA forced Tesla to update their driver attention monitoring, I can no longer change the radio station without the car screaming at me. This is jarring and unsafe as it surprises me when there is no danger present! NHTSA’s requirement for Tesla change this behavior for “safety” is unsafe! Allow Tesla to roll back this change now!

Seat belt sensor went off. Took vehicle to Tesla and was charged for a replacement of the seat buckle that you place the seat belt in. This should be a safety hazard and should not be a charge to replace a safety seat buckle. I have an invoice of the work done and what I paid to fix.

Low coolant alert while in the hidden service mode only. Happens to all my 3 cars. Went to service to fill up the coolant and the warning didn’t go off. They said is a sensor gone bad and it’s $1000 to repair. What are the chances that all my 3 cars have that issue and all not actually having low coolant

Recently I noticed that the automatic windshield wipers are completely non-functional on my vehicle. Windshield wipers can still be turned on manually and work normally as expected in all speeds in manual control mode. But in auto control mode, they simply don't turn on at all, even in very heavy rain. This is critical because when driving the vehicle in Autopilot mode or Full-Self-Driving mode, the vehicle automatically puts the windshield wipers in auto control mode and the driver cannot change them to manual mode. So when driving using Autopilot in the rain, the windshield wipers just stay completely off all the time, even when Autopilot is displaying warning messages about severe weather. I contacted Tesla support about this and Tesla support immediately responded that this is a known issue and should be corrected via over-the-air update soon, but no ETA available.

The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.

I had a seat weight sensor error. Took into repair and the replaced sensor and then informed me they need to replace airbag because it’s not compatible with the new sensor. Then was told that it would cost $1100 more than estimate to replace an airbag that is in working condition. Tesla purposely replaced sensor that was not compatible with the way they built the car and expect consumer to pay for it.

During the middle of a low speed turn i heard a loud thump and a metallic sound like a coin hitting the pavement. After completing the turn another strange noise followed by a dramatic change to steering of the vehicle - i would steel center but the car wanted to go left into oncoming traffic. I was able to steer hard right into the shoulder before any cars caused a collision and stop the vehicle. Upon inspection it was clear there was a major failure - the lower control arm for the left front wheel was on the asphalt and one of the bolts was missing, the other completely detached from the vehicle but still in the arm. The wheel had shifted considerably from its normal spot. If this had been at any higher speed or on a freeway this could have been a critical issue causing a life threatening accident and at this time my 5 year old daughter was in the car with me. I took photos and had the vehicle towed to the Tesla (maker) service center in Austin for evaluation. I noted later that there was a recall for this exact issue and this model year however they did not apply it to this vin, only a few hundred cars. I suspect there are many other vehicles with the same issue as the tow truck driver stated that he sees this problem all the time, several in the past few weeks which was troubling. I strongly urge a deeper look into this issue that causes the unexpected and sudden failure of the steering system and loss of control of the vehicle.

Car issued a message on screen: "Front left safety restraint system fault. Service is required". From what we found online, others are experiencing this same problem with this make/model and have also received this message recently. Appears that there is a bad connector under the seat. This sure seems to be a safety issue so wanted to make you aware. At this point, it is reported that Tesla has been charging people to fix the safety issue. We plan to make a service appointment to get this fault addressed and hope that they will fix it at no cost to us.

Unknown

The issue I am having is already documented in this TSB: [XXX] I feel this should be a recall, not just a TSB as it is a safety issue which can cause the seatbelt pre-tensioners to fail. If may fail at the time of a collision with no previous notice and cause the pre-tensioner to not work in the event of a collision. This should be repaired free of cost by Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.

Driver side compliance link bushing and lateral link bushing were both torn and required replacement of entire lateral and compliance links. Major suspension components failing when the vehicle has only 27k miles is unacceptable and unsafe, potentially effecting drivability. Obviously poor quality parts were used during manufacturing and replacements should be covered by recall or goodwill regardless of whether the vehicle is under warranty or not. I found several online articles describing this problem and it is a known issue. [XXX] [XXX] [XXX] The Tesla service manager admitted the problem, stating he sees a lot of control arm and bushing problems. Yet Tesla refused to stand behind their product, and charged nearly $1500 for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.

The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.

Intermittently over the past two months, the vehicle has been showing error code RCM_a056 with the accompanying message: Front passenger safety restraint system fault Service is required I reached out to Tesla and the service estimate was nearly $1500 to replace the Airbag "to maintain compatibility with Front Passenger Seat" for $942 and $414 to replace the Occupant Classification System (OCS) of Front Passenger Seat plus taxes. Basically, they want to replace the airbag and the seat sensor system. Many people on the forums have reported the same issue, which is sometimes fixed by replacing both components, just the sensor, or reseating the sensor cable. This is clearly a safety issue caused by a defect and these critical components should not fail this catastrophically in just 5+ years.

"Self-Driving System" turned into a one-way road, going the wrong way when the road was well labeled. I have had similar problems every time I have activated self-driving over the past 6 years. It is easy to reproduce the issue at any time.

I kept getting notifications indicating that there was a Front passenger safety restraint system fault - RCM_a056. On reaching out to Tesla service, I received an estimate for more than $2000 to fix and they appear to be replacing the seat, occupant classification system or sensor, and also Front passenger airbag. I found many instances of this issue on online forums(with different error codes) and I am worried that this may be a widespread safety issue related to the seat belts or corresponding components which may prevent them from detecting occupants or failing to prevent injury in case of a crash.

The adaptive cruise control (Autopilot) suddenly applied the brakes while I was traveling about 70 MPH on a major interstate highway. There was no reason for the sudden and rapid braking. No obstacles of any kind. I suspect the Autopilot was confused with the shade of the road from asphalt to concrete as I approached a small bridge. Software version on the vehicle is 2023.38.6.

The steering wheel assistance reduced. Couldn’t turn steering wheel while driving. Happened two times. Last time happened today 11/18/2023 at about 1:30pm

I have been receiving an error message that there is a safety restraint system failure. I reached out for service and have been advised it will cost $195 minimum just for them to tell me if my safety is at risk. I don’t understand how if there is a safety issue regardless of being out of warranty why I should be responsible for their systems failing in a 5 year old car

Vehicle displays alert "Passenger Safety Restraint System Fault." Tesla repaired my vehicle last year for this same alert and now it has returned. Tesla claims the Occupant Classification System and passenger airbag must now be replaced. These critical safety components should not fail only 5 years after I purchased this vehicle. Many other Tesla owners report this same issue indicating it is a safety-related defect.

I lose all steering assist while driving, have no power assist

Front left tire control arm completely separated from suspension with no obvious warning. Fortunately happened while backing out of driveway otherwise could have been catastrophic on street/freeway.

I was traveling about 10-15 mph and my car unexpectedly activating the automatic emergency braking system. It was very scary and dangerous

My car has has very loud creaking sounds coming from stabilizer links and upper control arms. This is a known defect and there are already service bulletins about this. Those bulletins are: SB1831005R1, SB-20-31-006 R3, SB-18-31-005 Unfortunately, when I took my vehicle into be repaired, they said that my VIN isn't covered by this recall... Yet, I am having the same issue. Tesla charged me $2,186.46 to fix it when it should have been free.

Car no under warranty anymore. Front left safety restraint system failed (It looks like the cable is a little too short to accommodate the full range of the seat and ends up getting damaged) . It looks like a widespread issue on online forums.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at approximately 35 MPH, the Front Passenger Safety Restraint System (FPSRS) fault warning illuminated. The contact continued driving and later contacted the manufacturer. The contact was advised by the manufacturer that he had the option to repair the Safety Restraint System by a mobile technician or the vehicle could be driven to a dealer. The vehicle had not been repaired. The contact stated that the Restraint System fault warning failure was intermittent at first but had become a recurring failure. The contact researched online and related the failure to the FPSRS wiring located under the seats, which was being damaged by the seat auto adjustment feature. The seat adjustment feature moved both seats to an upright and back position to allow ease of entry of the driver and passenger. The manufacturer had been informed of the failure. The failure mileage was approximately 58,900.

I was parallel parking the vehicle and I heard a loud "thunk" sound. I looked under chassis and came to learn that arm connected to wheel had completely fallen off. Luckily, this was not on freeway or with my family. Vehicle was taken to Tesla for inspection, they mentioned this should NOT have happened and they couldn't explain for how this would have been undone, initially. They stated they'd replace both arms but would be fee on customer $1200+ which I was bewildered that not only is this part not supposed to easily come off but that this would be something I needed to pay for. I asked that they take this up with management, they came back 20min later to state they notice slight deterioration and sent me an image, which I could barely see and now explained this "could" have been the cause. I've had some folks share that this may be a known issue with 2018 Model 3, which is also same year my vehicle was made it. I'm really disappointed as this is our second Tesla and this has been first huge incident and luckily it wasn't with others inside, as this could have turned out very differently

The contact owns a 2018 Tesla Model 3. The contact stated while driving at an undisclosed speed, a message was displayed alerting the driver to a passenger safety restraint fault. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The air bag warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the NHTSA Campaign Number: 21V389000 (Seat Belts) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 60,000.

For the past 2-3 weeks, my vehicle has been intermittently displaying an error message that reads “Front left safety restraint system fault,” accompanied by the error code RCM_a021. This error has been appearing nearly every day and seems to indicate a malfunction in the Restraint Control Module, specifically relating to the front left safety restraint system. Importantly, the vehicle has not been in any accidents, and no recent repair work has been done that could explain the onset of this issue. This malfunction poses a significant safety risk. The front left safety restraint system, which includes crucial components like the seat belt latch sensor and the pretensioner system, is designed to protect the driver in the event of an accident. Given the critical nature of these safety features, the issue at hand could compromise the vehicle’s ability to protect its occupants, thereby placing both the driver and passengers at considerable risk. The vehicle has not been inspected or diagnosed by a Tesla dealer, an independent service center, or any other entity such as police or insurance representatives. This absence of professional evaluation further underscores the urgency for a thorough investigation into the root cause of this fault. There were no precursors or warnings prior to the appearance of this error message. The issue spontaneously manifested and has been consistently reoccurring. This lack of predictability elevates the risk associated with the fault, making it vital to investigate and resolve it expediently. The intermittent but consistent fault code RCM_a021 affecting the front left safety restraint system in my 2018 Tesla Model 3 is a significant safety concern. Given the absence of any recent repair work or incidents or recalls that could account for this problem, along with the lack of any professional diagnostic evaluation it’s my hope that NHTSA and Tesla take appropriate action to investigate and resolve this potential safety defect.

I received a warning message that displayed, “Front Left Safety Restraint System Fault.” This is an engineering problem as the cables associated easily detach under the driver’s seat. Tesla has been long aware of this problem. They came out to my home and replaced the wire connection by installing sturdier connectors. I was subsequently was charged $329.40.

The front passenger seat driver occupancy system started sporadically malfunctioning and showing the "air bags disabled" warning even while the seat was occupied. This would put the passenger at risk in the event of a crash. The manufacturer's technician arrived to inspect the vehicle and upon hearing the description of the problem said it was likely that a cable in the seat's wire harness probably wore out from friction and that "it was a common issue in these vehicles". Upon examining the wire harness the technician confirmed that this was the issue, and the harness had to be replaced.

I was turning into a parking spot when I heard a loud clanging sound, and I was unable to complete the turn. When I came out to look, the front driver's side wheel was slanted, as if in a turn, the passenger side wheel was straight. I had returned the steering wheel to center before I came out. I found a bolt behind the car, and through visual inspection saw that the front driver's side wheel was no longer attached to the steering shaft. The tow truck driver found another bolt under the car. Neither nut was recovered despite searching. Tesla support told me to tow it to their service center, where they repaired it for me for free, despite the fact that I was no longer under warranty. 1) Component that failed: Front Driver's Side control assembly 2) Safety at risk: the car was unsteerable at that point, at a higher speed, it would have cause d a crash 3) Confirmed by dealer, repaired by dealer. Invoice attached. 4) Has not been inspected by anyone other than the dealer, and superficially by the tow truck driver. 5) no warnings or symptoms observed before the incident. Attached: a) picture of the steering arm on the ground, disconnected from the steering shaft. b) picture of one of the recovered bolts. c) repair invoice from Tesla.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at various highway speeds with the Forward Collision Avoidance Adaptive Cruise Control activated, the vehicle experienced phantom braking, causing the vehicle to stop abruptly in the middle of the highway. The contact stated that the failure had occurred on four separate occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 27,000.

I tried to open the back door (the rear drivers side.) I could not get the handle to pop out as it normally does when I push in. I hand to push it very hard to get the handle out and once I grasped the handle I cut my hand on the handle. It seems the chrome wrap on the handle had started to come off some how, which is what was preventing the handle from opening in the first place. This must be a defect as there is no way a person could possibly damage this chrome wrap, as the handles are always tucked away.

When driving couple of days back an alert "UI_a020 stating steering assist disabled" appeared on screen and the steering became stiff. Luckily I was on local road; so I slowed down and pulled over. This could cause a big safety issue if I am on a highway and unable to steer easily at high speed. I contacted Tesla; they suggested getting the steering rack replaced for ~$3000. This is a basic safety issue; fixing it should be covered by Tesla.

Car swerved into my lane and horn failed to work to notify them that they were serving. The large push area at the bottom of the horn on my model 3 does not work. Service told me this was the design in the older models, and has been corrected only in newer models. So that means all older model 3's have a horn that does not work properly.

Power steering assist failed. I drove to work just fine but after briefly putting the car in park and then back into drive, an error message appeared on the screen (UI_a020 Steering assist reduced) and I could no longer steer the vehicle. I was fortunately able to drive straight ahead into a parking spot and turn it off. I tried waiting a few minutes but was unable to regain any ability to steer the car. He error message only showed after the condition occurred. There were no other warning signals ahead of the failure. Had this happened at speed the outcome could have been catastrophic. This just happened and I have not yet had the car inspected.

Received a Front passenger safety restraint system fault warning on my Tesla that went away but the service tech claims that they don't see that warning when brought to service center. I am concerned that they are not transparent or not seeing something that I clearly saw. Or if there is some software/technical glitch that displayed it. They were not clear on why it showed to me. The other issue is related to A/C compressor failing due to their software for cabin overheating. I had to pay for the A/C compressor to be replaced but feel that their software contributed to the problem.

"Front safety restraint system fault" message comes up sporadically and then regularly. Tesla has address this issue at least four times but it has not been resolved. I was told they ordered a new seat but now they are backtracking on this.

Steering well locked up after parking . Unable to turn wheel. Error code power steering failure . UI a020. Forced reset and then had to power down car. Waited 10 minutes. Then steering resumed. Drove to repair shop.

while driving my Tesla Model 3, using the ACC and self-steering option, I occasionally get "forward collision warnings" when going over a hill, where you can't see the road until you get over the hill. I have also had the same "forward collision warnings" on a flat stretch of road when there is clearly nothing in front of me in my lane. I have also been experiencing "phantom braking" episodes, noticing a pattern where they will happen as I approach a bridge overpass, as if the car thought the bridge overpass was perhaps an obstacle. These occur on a fairly regular basis, as in, at least 5-10 times per month. I drive a lot of highways, and drive approx 20,000 miles per year

The brake lines rusted out and caused the brake to go out while my wife was driving with our newborn baby. The car is not even 5 years old. I have read of other cases of this happening.

While traveling approximately 20mph, I heard a loud noise from the front of the vehicle. It sounded like I hit a road hazard, but the road was clear. I inspected the front of the vehicle and there was no visible damage. However, from then on, the vehicle would make a loud clunking noise whenever I made a turn, no warning lamps or messages. I was able to drive to a Tesla Service Center and they diagnosed it as a failure of the Front Lower Lateral Link. There have been recalls associated with the lower lateral link (SB-21-31-001) for 2018-2019 Model 3 vehicles, but my VIN was not part of that recall. It should have been part of recall.

On 9/25/23 I was driving the Tesla Model 3 and had entered a parking garage when the steering suddenly locked and would not work while I was in drive mode. The Tesla screen gave a warning that additional force may be required to manouver. It was with a lot of difficulty that I was able to safely park the car in the garage and called Tesla support. I was instructed to power off the car and reboot. It was a situation that could have potentially put my life in danger and led to an accident had there been other vehicles nearby. I have owned the Tesla since April 2018 and have 39,000 miles.

The front suspension started making a lot of loud noises, the service center acknowledged that it's a control arm issue potentially however my VIN is not listed in a recall that was conducted for this manufacturer and they're doing more recalls on it but the manufacturer says that I have to pay for the repair despite it being a safety issue for the control arm not being tightened to the frame and suspension and potentially dislodge.

I have had a safety restraint fault on the vehicle once before and Tesla came and replaced something. It never came back. Until I'm a couple thousand miles over the warranty and I "randomly" get another safety restraint fault. I filed the service report for them to tell me it's the seatbelt. I replaced the seatbelt and the error continues. This is a safety issue that needs to be addressed as thousands of people are having the same "fault" codes. This is a known problem teslas have and they are doing nothing to address it. I'm in shock this is allowed to happen

Front passenger safety restraint alert continuously stayed on with and without passenger seated. Took vehicle to solve problem immediately on 9/4/2023. After it was diagnosed, the occupancy sensor was faulting and the concerned technician had to retrofit the sensor system to address the problem. Technician replaced the front AIR BAG AND THE SEAT HARNESS for the new sensor costing approximately $1,300. This was thought to have been covered since it was seat belt/air bag issue but I had pay to have them replaced.

Front passenger safety restraint system fault error message. Error messages comes up most of the time when starting a drive. Tesla reviewed the error message remotely and provided a repair quote.

The passenger safety restraint system fault message pops up when driving normally. The diagnostic came up to replace the whole airbag after communicating with service center.

Dear NHTSA, I am writing to report a safety defect with my Tesla Model 3, VIN [XXX] . On July 28th, 2023, at 3:34 PM PST, My wife [XXX] was driving into my driveway at my home at [XXX] . The weather was sunny and car was traveling at 5-10 mph. The car was not in Autopilot and the driving mode was set to Chill mode. When pressed the brake pedal to slow down, the car did not stop and went straight into my garage, causing significant damage to my home and the car. Very experienced driver and I am confident that wife was applying the brake pedal correctly. However, the car simply did not stop. I am very concerned that this is a software glitch in the Tesla car, and I am worried that it could happen to other Tesla drivers. I have tried to contact Tesla to report the issue, but I have not been able to reach anyone. I had the car towed to a body shop, but the car is now totaled and I cannot take it back to Tesla. I am requesting that NHTSA investigate this safety defect and take appropriate action to protect Tesla drivers. I am also requesting that NHTSA help me to get in touch with Tesla so that I can resolve this issue. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Charging port door won’t open and ports won’t unlock when the button to unlock the charging port door is pressed on the app. Previously, the charge port door would open automatically when the unlock charge port door button is pressed on the app and touch screen. Now, I have to open the charging port door manually. However, the charging ports will unlock after I repeatedly press the button to unlock charge port door on the touchscreen. The ports have to unlock in order for the charger to be inserted to charge the car. I have requested service and cancel service when I was informed of the price to replace the charging port door. Recently, I requested service then a pop-up message appeared stating that several Tesla 3 users have been experiencing problems with the charging port door. If that is the case, there should be a recall And Tesla should replace the charging port doors/charging port apparatus for Tesla 3 owners that are experiencing the problem.

Charge port door won’t open and charging ports will not unlock when the “unlock charge port” button is pressed on the app. I have to open the charge port door manually. However, the charging ports will unlock when I press the “unlock charge port” button on the touchscreen repeatedly. Previously, the charge port door and charging ports will open and unlock when the “unlock charge port” button is pressed on the app. I have previously requested service, then canceled service once I was informed of the price to replace the charge port door. Recently, I requested service through the app. Before I scheduled a service appointment, there was a pop-up message educating how to open the charge port door. I believe Tesla created the pop up because other users are experiencing the same issue. If that is the case, Tesla should issue a recall to replace the charge port door/charge port apparatus for the Tesla 3 vehicles that are experiencing the problem.

I noticed noise coming from the front driver's side wheel especially when turning. Upon inspection, I found that a nut was missing from the front suspension lateral link that fastens the link to the sub-frame. Also, the 2nd bolt fastening the link was very loose. This is exactly what happened as noted in the NHTSA Part 573 Safety Recall Report - 23V-235. Tesla service says that "there are no open campaigns for your vehicle for nuts missing". Well there needs to be as this is very dangerous.

on 8/26/2023 @10:44AM, received a message on the vehicles display that stated, "Front Passenger Safety Restraint Fault, service is required". This fault is intermittent. Set up a service appointment and after diagnosing the problem remotely, received this response: there are currently no faults/alerts, so it is at your discretion as to when you would like to address this. When the alert is present, the front airbag deployment will not be optimized for the passenger weight. Airbag replacement is necessary to be compatible with the seat sensor update and will ensure better serviceability for the future if it becomes necessary. Let me know if you have any further questions about the repair. Estimate of repairs, $1760.00. I have another tesla model 3, 2017 model year with the same fault. First of all, I drive the vehicle as a commuter car, and 99% of the time I drive alone. Secondly, I am concerned that in the event of an accident, the passenger airbag either won't be deployed at all, or may not be deployed correctly and may injure a passenger by deploying too little or too much.

The PASSEMBLY POWER CONVERSION SYSTEM- 48AMP 1PHASE(1135558-04-A part is part of the powertrain attached to the battery pack.. Without it, the car is unable to charge. This failed at approximately 32,000 miles on 8/29/23 on my 2018 Tesla Model 3. The repair was not covered under the powertrain warrenty despite being a critical component.

The cameras used to display the repeater cameras (eg replace the mirrors) and displayed the image on the center console as a safety feature has a defect where light from the blinker leaks into the housing and partially or entirely blinds the camera when the blinker goes off. As this is a safety feature intended to look for cars in a blind spot and the camera gets entirely blinded while the turn signal is on, this is a safety hazard that requires a recall. Tesla says that it is “operating normally” but literally the screen goes bright white and the video of the road disappears so maybe this is normal with the flawed design but is not actually normal to have a defective safety feature. This design flaw was later designed out to avoid light leakage but makes this safety feature completely unusable right when it is supposed to be working (checking for cars when turning including when turn signal is on). Needs a safety recall.

Cabin noise is over the normal threshold creating distraction and discomfort for concentration. Submitted multiple complaints and repair request through car app for diagnostic and possible repair, but nothing has been addressed. I bought a sound level meter to measure the distracted noise and the sound level was measured at 87 dB. Asked Tesla repair center if they can measure the sound level to confirm my complaint, but they are not will to do so. All the complaints were submitted during manufacture warranty period, but nothing has been done and now my car is out of warranty and Tesla wants ti charge me $265 per hour for the diagnostic. What is Tesla’s published or acceptable cabin sound level? The high sound level is now causing my ear to occasionally have ringing and discomfortable feeling.

Driving in full self driving made a sharp unexpected last second turn directly into a pilón at 30 mph causing front end damage. I have the the incident recorded on video from the Tesla. Full self driving did not disengage prior to crash and hands were on the wheel, it just happened within .5 seconds and there was no way to react in time. I reported to Tesla many times and was ignored Here is a link to the video [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

my car no longer has ability to use the horn after a software update. I've had two dangerous incidents in the past month where a working horn would have allowed me to make another driver aware of my vehicle.

I was driving down a residential street at approximately 20 miles per hour. The emergency braking system suddenly activated and the car slammed on the brakes. There was nothing in the road at all. Some people were on the side of the road and they confirmed that there was absolutely nothing in front of the car to cause the braking. The brakes engaged so rapidly that I have whiplash in my neck. This was a very scary incident and felt very unsafe. Had there been a car behind me, they would have rear ended me for sure. I feel traumatized by this event and am now scared to drive. The emergency braking warning came on at the same time the brakes slammed.

Steering column locked up in a left hand turn, braking system is the only thing that kept the car from going off a cliff. Steering column was just replaced, but I was told this wasn't a manufacturing default and was asked to pay. I was told the part is available if requested. Under 40K miles on the car. No accident occurred, no police or insurance companies have inspected anything because of this. I did not ask for the part and just picked up the car today, please let me know if I should request it.

When driving using Full Self Driving or Autopilot, the car unexpectedly and suddenly brakes as if there is something on the road which is in the way even though there is nothing there. On one trip of 260 miles, the car unnecessarily braked twice on the freeway. Had someone been following too closely to me it could have caused a collision.

The power conversion system is failing in the car and Tesla is not covering it under the Battery Limited Warranty. The car only has about 30,000 miles on it.

Re NHTSA recall 21V00D The rear view back up camera of my Tesla 2018 Model 3 went black on August 21 starting at approx 3pm and remained black for the rest of the day through August 22. I'm planning to check today, August 24 to see if the problem still persists. Lack of the backup camera makes it very difficult to park and to see people in the car's blind spots. I've informed the dealer of the problem but I've decided to have an independent third party repair service take a look to see if the problem could possibly pertain to recall.

Tesla recalled wiring components for the Rearview camera (for parking / driving in reverse) as it suffered from severe latency. They claim to have fixed the recall but nothing changed. They don't respond to complaints that it doesn't work. This work was "completed" under the Trunk harness retrofit on the statement provided . The trunk harness affected the wires to the camera causing the latency, per recal info/Tesla rep.

The contact owns a 2018 Tesla Model 3. The contact stated while driving 25 MPH, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the front upper control arm, and the shifter cable needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 39,000.

I hit a medium sized pothole on a freeway in 2019 and cracked 2 rims. After replacing the rims and tires, I still had vibration. Now, over about 100-1000 miles, my alignment goes out and my suspension and steering begins to loosen (or feel that way), leading to steering instability, bounciness and vibration through the steering wheel. There are no warnings to identify this, but the car's own "applied offset diagnosis" will show this problem. I've been to Tesla over 10 times to attempt to repair this and they say the car is working as designed after redoing the alignment and torqueing suspension. On about 3-4 of these visits, Tesla has reproduced the problem on a test drive. In 8 of 10 of the visits, the alignment printout afterward shows the front left toe is out. Because they say this is how it is designed, I believe this is a design issue that could put myself and others at risk. I've replaced so many parts, I can only assume through process of elimination that it's the steering rack or something in the subframe being loose that's causing this. Maybe all the bolts in Teslas just get loose too easily. Overall my issue is that Tesla is unwilling to correctly diagnose or repair the problem, not necessarily that this happened in the first place. There could be thousands of other customers driving vehicles and Tesla deems as safe, but really are not.

Only when driving on HWY speeds 65 mph and above the steering pulls, while correcting to drive safely the car jerks and is very unsafe during hwy speeds as if i'm fighting to keep straight on the road. Tesla confirmed it was the lower lateral links which was replaced but did not fix the issue. the vehicle continues to have the same issue and now Telsa is saying the steering rack may need to be replaced. seems this is a common issue with this car!

I was exiting the highway onto a Blvd and I slowed down. The car all of a sudden accelerated by itself, went over the exit curb and hit the central median of the blvd. Fortunately, no vehicles on the blvd wer crossing when this happened. I was fortunately not physically hurt in the incident but it could have been afr worse if I had a vehicle in my front or on the lvd when the incident happened.

Safety restraint system fault RCM_a094

I was notified by Tesla in early 2022 of recall 21V-00D for a safety issue. I have asked several times to have it fixed. As of August 18, 2023 it is still not fixed and Tesla is still claiming that the parts are not available.

The middle rear passenger seatbelt became loose and unhinged at the hip. We notified the repair team and was quietly fixed and they told us it is a common thing they have been fixing. If this is true, the bolt could come loose during an accident and cause the seatbelt to not restrain a passenger if not fixed. The file attached says they inspected the seatbelt but “no correction required” even though the technician did in fact reattach the seatbelt.

2018 Tesla Model 3 shows “Front left safety restraint system fault”. My car was not identify as having the recall applied but have the same issue the recall or warranty would resolve. My care is out of warranty and Tesla want to charge estimated $1,500 to resolve this issue. Tesla has this issues with all makes and models and is a safety issue.

Front suspension arm dislocated while driving (at 15mph). Could have been fatal had I been on the highway. Bolt connecting suspension was not broken, must have just come loose. I believe this is similar to the recall notice 21V-835, but that only covered years 2019-2021. My car is a 2018, one of the first ones released. This should have also been included in the recall. Tesla told me my car is out of warranty and to take to a body shop.

The driver side front left suspension lateral link fasteners (bolts and nuts) completely fell off, allowing the lateral link to separate from the sub-frame. This occurred at low speed attempting to turn into my home driveway and resulted in the front left fender resting only on the tire. Significant body damage was incurred, with the fender and the driver door coming in contact and obstructing initial exit of the vehicle. Tesla claimed that my car was not included in any recall, even after escalation within the service department and my insistence that they cover the costs of the repairs. They refused repeatedly. I ended up paying $2037.08 for the suspension repairs, and additional $3000 for body repairs. This would have been a catastrophic incident and failure had I been at highway speeds, which I was literally 5 minutes prior to the suspension failure.

The issues are all related to the feature called AutoPilot, all on a highway, traveling at highway speed while using autopilot. sunny, dry, daytime 1. The car hard braked with no other vehicles or objects on roadway. I had to take back control quickly 2. The car hard braked when i was driving in the right lane and a car was in the entrance lane beside me, causing a near accident with the other vehicle which was trying merge onto lane, i had to quickly take back control to avoid a dangerous situation. 3. I was in left lane and turned on the turning indicator to move to the right lane, the car started to move lanes, then suddenly abandoned attempt, moving back to the original lane. there was no object in the target lane and there was a car behind me in the left lane wanting to pass, causing a dangerous situation. (this happened twice)

The vehicle is reporting a right passenger restraint error message on the screen. Tesla "fixed the sensor" in 2021 under warranty. Now the same issue is present and Tesla says they have to replace the senor again with a newer one which is now no longer compliant with the OCS system or the air bag. They are charging customers $1600 to replace the sensor, OCS and airbag, all of which are safety specific requirements and is a product failure on their part. The error comes and goes at random, and at any speed. As low as 0-5 mph and as much as at 75mph

Front passenger safety restraint system fault. Tesla refuses to fix unless I pay out of pocket.

The passenger and driver side bolts connecting the shock strut to the lower control arms have come loose. The passenger side nut is missing and the bolt has almost fallen out, just hanging on by a thread. Can make driving dangerous by increasing instability.

The center display that houses all of the cars instrumentation including gauges randomly goes out while driving. It will go out for 10 to 15 minutes until it recovers. This leaves me with no gauges at all including loss of backup camera, turn signals, speed and various other functions. I purchased the car two weeks ago and this has happened 5 times already.

While vehicle is in full self driving (FSD), it randomly hallucinate, triggering left or right turns when the mapped course is forward. This has occurred 8-10 times within the past week. I stopped using it today after a near accident while driving on the highway. I reported all incidents to Tesla, they historically do not respond to inquires. This is extremely dangerous to the driver, other drivers, and demonstrates Tesla’s neglect in releasing beta releases to the public. No warnings were displayed at the time of each incident. Tesla has my driving data, camera access and my feedback notes. TeslaFSD version is v11.4.4 or 2023.7.20.

Software bug for sure. When car is in autopilot the windshield wipers start and cannot be turned off. This occurrs when the windshield is clean , not raining. The wiper off virtual switches cannot be turned off and the only option is to switch from auto to 1 to slow the wipers. If the car is not in autopilot the issue doesn’t not occur and the wipers operate as they should.

Bolt connecting lower control arm to the sub frame fell out as it wasn’t torqued/fastened properly during manufacturing. This caused suspension to rattle and cause wheel alignment warnings to go off.

My car left the road traveling at 60mph, and after leaving the road it was quickly approaching a metal pole. At this time it seemed that the breaks were not able to stop the vehicle. After totaling the car, and what I thought would be the loss of my life, my airbags did not deploy. To further explain the extent of the accident: the front bumper is destroyed, the hood is destroyed, the windshield is destroyed and caved in onto me, the roof was destroyed, the back glass was also destroyed, along with much more extensive damage to the build of the car. The pole involved in the accident came out of the ground and through the car. It is unfathomable how I am still alive with manageable injuries. Yet- no airbags. This could have ended much differently.

Vehicle has experienced dramatic increase in so-called phantom braking incidents when adaptive cruise control is turned on. The vehicle suddenly and forcefully brakes for no apparent reason even when there are no vehicles or other hazards in front or on the sides of it. I have revisited sites where the incidents have occurred to see if there is some environmental factor such as reflective signs that might have triggered the incidents but have been unable to replicate them. They are completely random. I am aware that this phantom braking issue has previously been reported but based on a review of various Internet sites such as Reddit, owners have reported a dramatic increase in incidents over the past month or so.

I have owned my Tesla Model 3 since early 2019. The adaptive cruise control worked incredibly beautifully for years up until a few weeks ago - I think sometime in June 2023 (could have been May 2023). All of the sudden, I was *frequently* experiencing phantom braking, ie. braking with no explanation, while using adaptive cruise control. Sometimes the braking was gradual, other times more forceful. It would happen at random places - Sometimes in/near intersections or around other vehicles, other times just out on the open road with no vehicles or stoplights anywhere in sight. Even on a 20 minute drive, it can happen three or four times. To me, this is a severe hazard. I have a disability, and I purchased this vehicle because of the incredible safety features. Prior to this, it has 100% lived up to what people said about it - just amazing. But now, the very reason I purchased this vehicle, its advanced safety features, I find not just unreliable but somewhat terrifying. I *believe* that Tesla may have (effectively / unintentionally) disabled the built-in radar in vehicles like mine. This is because I've read online accounts of people with the same year having the same problems as mine, also at around the same time that mine started. Specifically, my model year has radar built in. But I understand that newer Teslas rely solely on cameras, ie. "Tesla Vision." I understood that because my vehicle physically has radar installed, that my adaptive cruise control would still work at least as good as it had in the past - certainly not worse. If this can't be fixed I'll be forced to sell the car, which I desperately don't want to do, as I love the car and I think the world of Tesla. I just want it to work properly again.

Tesla is charging me to replace the defective second-row center seatbelt buckle. My car has 47,600 miles today (7/13/23). I've owned several other cars and never had to replace a seatbelt buckle before.

This is for an issue noted on a 2018 Tesla Model 3. On August 2020 the car was serviced for an error message that stated "Front passenger safety restraint system fault/Contact Tesla Service", this went into service for an "OCS REWORK" which was explained to me as some harness under the passenger seat; cost was covered under Limited Warranty. Issue came back on August 2021, same exact one "Front passenger safety restraint system fault/Contact Tesla Service", and went into service again. This time service needed to replace the whole passenger seat, at Out of Warranty cost of $2,059. After explaining the recurring issue, an agreement was reached for a discount; but still ended up paying for theft of the same issue again. Thought appropriate to report this issue, since from the warning, seems like a restraint system problem that can be a bigger issue if not recalled or fixed within warranty.

Received an error "Front left safety restraint system fault. Service is required." error on my vehicle yesterday (7/11/2023) which disappears when lifting seat to highest position. As soon as seat is lowered more than 1/2" the error reappears and airbag light is illuminating notifying that the airbag is not enabled. This error is clearly an issue with the safety restraint system on the vehicle but Tesla will not honor fixing this under their Supplemental Restraint System Limited Warranty. The vehicle is within coverage period (<5 years and <60,000 miles). I am being told this SRS Limited warranty covers air bags, seat belt, seat belt buckles, sensors, and modules only. I have not taken the vehicle in for service as the quote I received is too expensive ($601). Please see photos for my conversation with Tesla service as well.

We had a warning light that says "“front passenger safety restraint system fault”. The Tesla dealership said that the airbag needs to be replaced. There were no incidences that led to this warning. It just appeared on its own.

I received an alert that there’s a problem with my airbag. I reported it to tesla and since my car is out of warranty, it will cost over $1300. Since it’s only an alert, I decided to not pay the $1300 but now I’m wondering how unsafe is it does it mean the passenger airbag will not work in the event of a collision?

I received a random RCM_a056 safety alert message on my 2018 Tesla Model 3. The Tesla Service Center requires the following repairs: 1) replace front passenger airbag and update vehicle configuration and 2) retrofit SBR in OCS equipped front passenger seat. My vehicle has over 110,00 miles on it, so I am past the Supplemental Restraint System warranty period of 5 years or 60,000 miles. The cost to repair these safety alert is $1,257.76 as Tesla does not classify this safety failure as a recall issue; however, there are numerous Tesla Service Bulletins and complaints as early as 12/30/19 discussing this issue in online Tesla forums. Why is this known issue not classified as a Recall?

I am writing to report a safety concern with my Tesla Model 3 vehicle. The issue pertains to a persistent warning message that displays "Front Passenger Safety Restraint System Fault". This warning suggests a potential malfunction in the safety restraint system, which could pose a significant risk to the passenger in the event of an accident. The warning message first appeared in July 2019 and has since been a recurring issue. Last December 2023, I paid out of pocket to get this serviced. The warning disappeared for a few months but reappeared recently. I have scheduled a service appointment with a Tesla service center to diagnose and hopefully rectify the issue. However, I felt it was necessary to report this to the NHTSA due to the potential safety implications for other Tesla Model 3 owners if this is a widespread issue.

Vehicle owned since December 2018. Squeaking noise from suspension June 2023 with no precipitating event or incident . No alert or messages. Previous front control arm replacements done. Per Tesla Service inspection, Correction: Links - Compliance - Lower - Front - RH/LH (Remove and Replace) & Correction: Links - Lateral - Lower - Front - LH/RH (Remove & Replace). Suspension issues.

Driving on the highways in cruise control. Car auto braked when going under an under pass. No other cars in front to trigger.

My vehicle recently depicted warnings on my screen showing " Front Left Safety Restraint System Fault" " Service is Required". I also sometimes get a visual warning showing a depiction of an airbag. Now I don't know if anything is wrong, but Tesla is going to charge me $400 to fix this problem. My cars warranty expired in April of this year. My concern is, if this is an airbag problem shouldn't it be coved by a recall? Or does your agency need to receive a large number of complaints to issue a recall? To answer your general questions, the warning messages started one month ago, late May. Beside the warning message, the airbag warning lamp would sometimes appear. I have a service appointment with the Tesla Service Center on July 1, so I should know more then.

THIS IS ON RECAL SB-20-31-006 R3. THE BALL JOINT OF MY TESLA MODEL 3. SQUEAKS/CREAKING, WHEN I TURN THE STEERING WHEEL, WHEN I DRIVE SLOW, DRIVE FAST, HIT ANY BUMP, TURN. THE NOISE HAS GOTTEN LOUDER. I WAS TOLD BY TESLA TAHT MY CAR DOES NOT QUALIFY UNDER THE RECAL DUE TO MY VIN#. REQUESTING ASSISTANCE TO GET THIS FIXED.

Got an error code "RCM_a056" that indicates that there is a fault with the Front passenger safety restraint system. Looking at this problem online it seems that is not very unique and many owners of 2018 Model 3 have suffered the same issue. I was quoted for a service that changes the OCS sensor, but then they also have to replace the airbag due to "compatibility" reasons.

I’ve called twice for Tesla to fix the part for this recall. They tell me they won’t fix because I have an aftermarket truck opener. The back up camera works sometimes but not all times.

My Tesla 3 on autopilot have stopped on highways without cause this week. This happened numerous time during this year.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed over a speed bump, he heard a rattling sound coming from the front passenger’s side suspension. Upon visual inspection, the contact observed that a bolt had detached from the suspension. No warning lights were illuminated. The vehicle was towed to the dealer, who determined a damaged frontal lower lateral link needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V235000 (Suspension). The manufacturer was notified of the failure. The failure mileage was 56,000.

The contact owns a 2018 Tesla Model 3. The contact stated while driving with the Adaptive Cruise Control set to 75 MPH, the vehicle decelerated quickly to 45 MPH. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Driving in Full Self Driving mode, the vehicle made a left turn into oncoming traffic.

The Rear Camera feed was delayed by almost 1 sec resulting in the crash and hitting the shelf while backing the vehicle. The software version which was installed 2023.12 Tesla more and more relying on cameras for ADAS but the Software patches result in lot of random behaviors in the car... Tough being on stable release the Software still buggy and continue to surface random software related bugs In my case the feed from froze for more than a second .. Resulting in the Crash..

Owner driving route on 680 approaching Omaha 6/9/23 at 4:43. Car abruptly slowed and braked while passing a semi truck in the right lane on a curve. Regained control by pressing accelerator. But the reduction in speed was large and could easily have caused a rear end collision had a car been following at the time. Logged using In Car Bug Report as instructed previously by Tesla Customer Support. However, follow up with Tesla service center was unproductive.

How was your safety or the safety of others put at risk? -Due to the Suspension recall that was released in March 2023. My car spinned out of control on the High causing my car to loose control on HW 85 south I nearly lost my life but the car stopped due to a limb in the grass. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?No, because the accident before the recall was experienced. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

My car has started making squeaky noise in the front of the vehicle. Upon getting it inspected I was told the suspension links will have to be replaced. I told the rep at Tesla that 2018 model 3 Tesla is under recall for suspension. Links as this problem is a common found problem amount this model of the Tesla. And therefore it’s under recall. But they refused and said my car is not flagged for that recall so I will have to pay to fix the problem.

Front suspension lateral link fell off from subframe while driving. No warning was given. Unable steer vehicle.

Left Lower Lateral Control Arm Failure: One of the bolts attaching the control arm to the subframe had loosened and fallen out. The increased stress caused the other attachment point on the control arm to break resulting in complete failure. Luckily, this happened in a parking lot; on the road this would amount to an extreme safety risk. The Vehicle has been inspected by Tesla and the incident occurred with out warning. There is currently an extremely limited recall for this problem (Recall # 23V-235), but my Model 3 is not included in this.

Tesla Cruise Control was in use when passing a white van or suv on route 505 near Winters. On Friday May 19 at approx. 5:45PM. Our Tesla abruptly slowed from 70mph to approx 50mph before our driver regained control. A motorcycle following was forced to pass us using the left shoulder. The motorcycle was following at a safe distance but was put at risk due to abrupt slowdown by our Tesla. Tesla Customer Service checked vehicle remotely and states there are no current problems with the car. No alerts. Cameras are aligned. Tesla advised computer reboot and ongoing monitoring by owner. States that car may learn over time. Car is equipped with "Full Self Driving " feature but only "Cruise Control" was in use at time of event.

2018 Tesla Model 3 was in cruise control (not self-drive) on an interstate with no other vehicles in the near vicinity. The car repeatedly applied brakes unexpectedly. I have traveled with this vehicle before and did not have unexpected braking problems. I have requested a Tesla service appointment but do not know if Tesla has an answer to what I hear is a widespread problem.

Driver received alert "front passenger safety restrain system fault." Tesla advised that airbag may not deploy when occupant in passenger seat due to seat pressure sensor malfunction. Added "filter" and issue corrected. Issue has returned and Tesla is asking for $2,000 to replace the entire seat due to pressure sensor not being otherwise accessible. I would like to alert the NHTSA to this issue since I do not feel as though a safety issue such as this should exist on a 4 year old car and, in addition, the cost of repair should not be left to the consumer to cover. I feel as though a safety recall is warranted. Thank you.

Driver seat belt is not locking when I pulled suddenly. It looks that the driver side (front left) seat belt impact locking system is malfunction. Car is only 4 years and 4 months old with 57,000 miles. It is life danger to driver if he hits with an accident. A message came up. Making appointment with Tesla, but I believe that it should be a recall item like rear harness. I have never seen even in 20 years old car the seat belt impact locking system malfunction. It is a poor workmanship of the impact locking system. I would appreciate if you begin an investigation into this and urge Tesla to issue a recall notice to safe drivers and others around.

Brakes completely failed after the car sat idle for a week. Went to start the car and there were no breaks at all. Fortunately the car was at the garage and after close inspection of the break system it was discovered that the break lining to the break wheel assembles (both sides) had significant rust. With the left rear completely rusted out and leaked the entire fluid out. If we had driven the car it could have been a disaster. We could have been killed and or someone else killed. The car had been in a heated garaged its entire 4 year life and maintained properly. There was no damage to the vehicle prior to the break failure.

PCS failure right when warranty expired. This should have been covered under battery warranty since it is component of charging system. But, Tesla refused to consider this under battery warranty

My car and every other 2018 or older Tesla doesn't have an audible sound safety system when reversing or driving in low speeds. I work with a blind girl who can't hear me coming. This is dangerous.

My 2018 Model 3 was purchased brand new direct from Tesla with no other drivers or accidents. In Feb of 2023 I heard a creaking sound from the front driver wheel. The steering wheel felt like it was shaking when going into lane changes. I brought it into Tesla and they found that both lateral link bolts were loose, subframe damage. The exact issue was recalled under #23V-235. I showed them the reports but Tesla refused to honor the recall because they only do it on specific vins. My VIN was clearly missed in error. There is absolutely no way that I had the exact issue as the recall and for my car to somehow be an exception. I paid $2,162.13 that needs to be refunded. This could have killed me and they are lucky that I brought the car in and found the issue before they were dragged by the NHTSA to actually do the recalls. Now they are trying to skimp on my repair because of a lucky coincidence that my vin was somehow missed.

Charging power conversion system component fail to take the full capacity the charging station able to give causing very slow charging. Warranty was not covered and costing over $1500 to fix & replace. When asked that this should be Battery warranty, I was turned down and was told that it's not 'part of the battery'. This is safety concern and fire hazard

Vehicle will randomly lock various doors and not allow them to be opened from the outside unless they are first opened from the inside and then the car will allow the extrnal handle to be used to open the door. This has happened on the passenger side front and rear and on the driver side rear door.

Hit a rock and the wheel cracked open circumferentially between the rims. The tire did not pop nor did the edge of the wheel rim get damaged. The rock did not damage the front valance so the rock was less than 6”.

The rear seatbelt mechanism needed to be replaced due to a computer seatbelt restraint error.

The car started producing a warning that there was an issue with the driver’s side safety harness. Tesla has a warranty described as “Supplemental Restraint System Limited Warranty” which should cover this repair. The Tesla service center would not cover the cost of the repair under the terms of the warranty. I asked for a list of which specific equipment was covered under the terms of this warranty and they would not provide any details.

The contact owns a 2018 Tesla Model 3. The contact stated that upon reversing out of a parking lot, an abnormal clunking sound was coming from the vehicle while turning to the right. There was no warning light illuminated. The contact continued driving and the steering wheel became loose, and an unknown object detached from the vehicle upon entering her driveway. Due to the failure, the contact decided to have the vehicle towed; upon arrival, the tow truck driver discovered that a bolt had fallen out of the vehicle. Once the vehicle arrived at the service center, the mechanic replaced a lower front lateral link and half shaft assembly. Upon investigation, the contact discovered NHTSA Campaign Number: 23V235000 (Suspension); which she linked to the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 70,950.

Seat moves back and forth during acceleration and deceleration. Previous owner said he was told by Tesla that it is within “spec”

Tesla Vehicle safety concern. Safety May 1, 2023 on Rt 95 south from Washington DC to Richmond VA (near Richmond VA) at about 10:45 pm. (Please note the clock time on the vehicle is incorrect—it is about 5 minutes slower and sets to a time I hr. earlier than the current eastern time). Vehicle: 2018 Model 3 VIN [XXX] The computer system failed in the middle of highway. The computer screen where all system functionality is monitored went bank except for a Tesla icon. Losing control of vehicle including turn signals in the middle of the highway was dangerous and a safety concern. For fear of being stranded on the road I carefully drove the vehicle to home in Yorktown Va. It was scary! Much of the settings on computer and navigation info was lost. This is a vehicle defect I need to report. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I received a message on the cars screen Steering alignment service recommended On the drivers side 2 bolts fell out at low speed which we picked up behind the vehicle. Using a jack one of the bolts was reinstalled to allow it to be driven onto a tow truck. I researched and found you had a recall on 2018 model 3 for bolts coming loose. It appears my vin was not part of this recall . I feel it should have been obviously as they must have worked themselves loose to fall out. I discussed this with Tesla service and they are quoting me $2500 for repairs because my vin was not included in the recall.

This is an issue regarding the full self driving software. My car continues to run red lights at which it is already stopped. The light is solid red to the naked eye, and the camera definitely does not show the normal steady blink of a malfunctioning signal. The pitch forward in the video is me slamming on the brakes as the car tries to run the light (about 28 seconds in). I have previously reported this to Tesla on 12/28/21, 8/25/22, 9/21/22, 11/21/22, and 4/24/23. It has happened many more times than that, as I usually don't see a point in reporting the same bug multiple times on the same software version. As far as I know, nothing is being done about this and I have received no acknowledgement of the problem. The fsdbeta@tesla.com autoreply states that they forward this information to the correct department. This is, in my opinion, many orders of magnitude more serious than the previous Tesla recall regarding waiting too long at stop signs as this will cause a crash for an inattentive driver. https://youtu.be/ZvJASdlEEPU

My wife was driving and the left front suspension became disconnected. It appears some type of connection bolt came loose. The car became undriveable and unable to steal properly.

Multiple "phantom braking" events in which the car, on a clear day & no cars around, would suddenly slam on the brakes and try to stop. No messages were displayed on the screen. Tesla Service seems uninterested as it is a "software" issue. I tried a full reset of the car with no improvement.

Side airbags did not deploy in a major side impact.

I purchased this car used 12/05/2022. The seatbelt /driverside, doesn't catch on sudden stops, lurching me forward. I've almost hit the steering wheel with my face and head. Tesla says they are not responsible for replacing seatbelt. I have to pay for it. I don't know previous owners knew about this issue prior to selling it , but according to tesla, this issue doesn't fall with in their purview. Also the sealed control arm bushings on steering are squealing & after squeaking 10,000 miles of my driving this car and purchase. That too isn't covered.

Car speed control malfunctioned. There was a sudden acceleration when car was below 10 miles in the parking lot. The driver lost control on braking and car keep accelerating even no force was applied to pedal. Dribe had to steer out of parking lot and crash through a wood en fence on next door neighbor. Car still keep going thru front yard of two houses cross the street and eventually hit a concrete barrier on front porch of the house. Several parts breakoff underneath the car , fluid leaked and all wheels are severely damage. Severy damage to front body side of the of the car and battery system , has occurred . There was near miss body injury to pedestrians in the area and neighbor hood. No physical injury was reported at the time of accident. but driver reported psychologycal distress. Currently CAR is towed away per Instruction from Insurance company for evaluation. Police report CASE# 23021162 NORTH bRUNSWICK pd 710 hermann road North Brunswick, NJ 08902

I was experiencing intermittent Bluetooth connection issues along with vehicle not powering off and the gear shifting to park when moving the vehicle at (very) low speed without the seatbelt buckled. I noticed the Bluetooth connection problem after a bad software installation in Jan 2023, however the other two issues have been noticed since at least 2020. When I took the car for a second time, Tesla diagnosed the problem as a faulty seat occupancy sensor (SOS). Tesla told me that the driver side seat SOS is “sticky” that the car didn’t consistently know there was a driver in the car when I sit on the seats (which explained why the car would put itself in park when driven at low speed (<3mph) without seatbelt on, and why the engine kept running even after I stepped out of the car when the car wasn’t locked ( like, when the car is parked in the house’s garage). Further research on the web (https://www.carproblemzoo.com/tesla/model3/2018/seats-problems.php ) shows that other teslas had faulty seat occupancy sensors at both driver side and passenger side. Faulty sensors may lead to improper, or failed, airbag deployment. This is a safety issue that Tesla had known and should have performed a recall and fixed, or the very least sent a billeting to its service centers so that they would check the seat sensor when someone’s complaining about any of the three symptoms I had. When I took the car to Tesla in Feb 2023 their (mis)diagnosis was that I had too many wires plugged into USB ports and that’s why the Bluetooth didn’t connect. I didn’t complain about the vehicle going to park by itself - as I thought it was a “safety feature”. I didn’t care to report the motor running after exiting, as I thought it was the battery mgmt system running to cool the battery!

On April 21st 2023, by pure chance I happened to notice that, after plugging in my Model 3 to recharge at a local charger, the charging rate was lower than normal: instead of its full 32A charge, the rate was only 16A. I kept getting a notification of an issue with charging, Error: PCS_a019 "Charging slowed - Poor Grid power quality possible, unplug and retry / try different charging location" I've attempted several charging stations and all the same outcome. I've done research on this issue online and others are having the same issue. Tesla did cover a few from what I read as "battery warranty" that I've reach but most are denied as it wouldn't be part of the "battery warranty". I've reached out to Tesla and was informed my warranty was expired almost 28 days on March 23rd 2023 as it was April 21st when I made the service appointment. The cost to repair was $1,987.58 and NOT covered by the battery warranty. I've asked if Tesla would waive the fee as my car was just out of warranty and has a mileage of 30,193. It was declined as she "informed" management at the Burbank, CA repair location. I'm very sadden by this issue as Tesla advertises the electric car is "low maintenance" compared to the average gas vehicle, this is false advertisement. Other manufacture do cover this part under their battery warranty. The vehicle isn't operable if not repair to charge at a normal faster speed. I'm now considering to sell my vehicle once repaired and give people my honest opinion about my experience with Tesla. I hope there's a recall for this issue so other don't have to go through this issue.

I drive a 2018 Tesla, Model 3 mid range rear wheel drive vehicle. On Saturday, April 22, at approximately 5:10 pm, while driving on east bound on interstate 264 in Norfolk, Virginia, my car suddendly began swerving wildly from left to right. It nearly missed the median on the left and then swerved into the lane next to me on the right. It repeated this about 6 times before it allowed me to regain control of my car. I attempted with my best efforts to counter turn the steering wheel to no avail. During this time, I tried to control the vehicle, although the car's software was in control. It was frightening. If I had been on a two lane road, this could have resulted in a fatal head on collision. If there had been a pedestrian / bicyclist on the road the car that decided to drive itself could have struck a vulnerable person fatally. When I called Tesla service to report the incident, they did a quick review of the cars data and said there was some issues reported from the cars cameras. I asked for the root cause and for some reassurance that this would not happen again. I was told that sometimes the auto pilot cameras have issues and I may need to reboot the system to correct it. I was told that I should restart the software periodically as a preventive measure. I checked the owners manual, and found no mention of restarting the software regularly as preventive maintenance. Regardless of a reboot issue, a fatality could have occurred in a split moment, this dangerous event should never happen, amd a system should be in place to prevent this type of vehicle terror to never happen again. Thanks again!

On a trip today from Pasco wa to Spokane WA (us395) there autopilot and full self driving would randomly phantom brake for no obvious reason. It happened every 5 minutes or so in both directions. Scary and dangerous.

the Power Conversion System (PCS), 1 of the 3 module fails, therefore, it limits the AC charge current to 32A out of the max of 48A the car was never pullged into a 48A AC charging connector, therefore, the PCS module likely to be defective

Computer failure. The car became unsafe to drive because the screen went completely black and could not be reset. The rear view mirrors would not unfold, the car’s cooling system wouldn’t work, there was no way to see the speedometer or the amount of charge the vehicle had and the vehicle would not charge.

Recommended Software update is not available. Tesla App has stopped working for the past 2 months.

My 2018 Tesla Model 3 Long Range abruptly parks itself when a seatbelt is not used. The car does not wake up when sitting into the driver seat and the likely culprit is the driver side occupant sensor. To wake up the car one must press the brake or tap on the screen multiple times. If the sensor is faulty this means the airbags on the driver side will not deploy due to the car thinking there is no occupant. Tesla wants to charge customers $1300 for a replacement seat, which is unfair as it compromises the cars air bags and safety system. The car is drive able even when the sensor is not working. I am scared that if an accident were to occur the airbags will not deploy.

Power conversion system failure. Only charges 32/48 amps at destination chargers. Unsure how long this has been a problem because I just upgraded my power panel to be able to charge at 48 amps. Being told $1800 to get car to charge at expected amp limit. 90k miles on car.

The Tesla was parked and locked unoccupied with all security features enabled. When I returned to the car the front driver's side was completely crumpled with the bodywork torn , like it was reveresed in to. I was gone about 30 minutes. The car gave no notification on the app, the car alarm didn't activate and the sentry mode did not record the incident. All the things they say the car will do. I called Tesla and was told it works 99% of the time ,(but clearly when you need safety and security it doesn't) they stated that if the car gets hit a certain way it can cause the system to shut down /reboot ,so that none of these systems work... Seems wrong that this can be allowed to be the case that not only all the systems fail, that when they do fail there's no backup or way for the car to know something is wrong. That if there is a unexpected forced reboot it doesn't tell you or acknowledge something is wrong in any way . They seem to think that this is ok . I have reported to them and they really didn't seem to care , just said the statement above about it working 99% of the time..However all the things they say the car can do ,and several reasons you think you are buying the car for with it's increased safety and security, apparently don't work at all. Now I have a 4 figure out of pocket to get the car repaired because I have no way to find the person who hit my car because the none of the cars security or safety warnings worked.

The front left control arm (lateral link) of my Model 3's front wheel just came completely off (bolts unscrewed) without any incident. It fell to the ground and preventing my car from steering properly and was dragging on the ground. The car couldn't drive properly and needed to be towed to the Tesla service center. This could have easily caused a fatal accident by causing the car to suddenly not be able to steer and drive properly. I had the vehicle towed to the Tesla service center and the engineers did not know how or why the bolts were unscrewed and came out. The Tesla service center forced me to pay out of pocket since my vehicle had 70K miles and was out of warranty. They refused to accept it as a manufacturing safety defect.

The main bolt that holds together the wheel and body on the driver side fell off while driving, resulting in wheel falling off and car not able to operate safety. The bolt is marked with kxv109. This caused damage to the entire subframe assembly. This could have been a very terrible accident if I was driving at a higher speed. On October 27, 2022 I noticed an odd sound from my steering wheel which I reported to Tesla and had my car in for service and was told that nothing was wrong and everything worked as expected, so I continued to drive my car. My car’s wheel fell off on January 20, 2023, the bolt that held the wheel to the body completely broke off and fell on the ground.

My Tesla Model 3 without any warning stopped working suddenly. I could not put the car in drive and there were error messages about climate control and electrical system. I had to get the car towed to the service center as it was blocking my other car in the driveway. The service center in Sunnyvale, CA diagnosed the problem to be a faulty PTC heater and has charged me over $1100 to replace it. I beileve it is quite absurd to have a fault in the HVAC system render the whole vehicle completely immobile and useless. This seems like a serious design flaw and it could lead to serious health or safety concerns.

The side blind spot cameras are blinded at night by the turn signal lights when flashing, making them very unsafe. Difficult to view due to the orange light flashing, blinding both left and right cameras.

I am driving on the new FSD beta that Tesla just released to comply with NHTSA's previous recall, version 2022.45.13. Despite the claim that this release has addressed these issues, I experienced these today while driving around my town on city streets and on the open highway: As I approached the stop sign at the end of the exit ramp off the highway to my neighborhood street, the car blew right past the stop sign just like it wasn't there. It did this before the current update as well. While this is improved over previous versions, it still doesn't slow down in advance of a new lower speed limit sign to ensure it's moving at that posted new slower speed by the time it reaches that sign, as it should. As you know, it's illegal, e.g., to continue driving at 45 mph after you've passed a 35 mph sign. But with this latest update, even though the car can "see" the new lower speed limit sign ahead, the car only begins to slow down once you've passed this new lower speed limit sign and then goes about 200 ft before it actually reaches the lower speed. This is still illegal in every state and is a danger to drivers and others. Please make Tesla fix both of these problems fully.

Rear passenger side seat belt, when used for the first time since new car purchase in 2019, had an issue where it kept getting stuck and the retractor made a clicking noise majority of the time. This seatbelt is unable to be used as expected due to it getting stuck and not retracting fully and making noise. Reported this issue to Tesla Santa Monica Service center in October 2022, where the service advisor simply showed me how to use seat belt properly and come back later if issue kept happening and "resolved" the issue via "remote education," thus not offering a proper fix.. Issue has persisted, and I have reported it once again to Tesla Santa Monica Service center who tells me they're under new management and will decide whether I will be required to pay out of pocket after a test drive but are otherwise quoting me a diagnostic fee now. A test drive is not needed for this though since it's a seat belt malfunction issue. Reporting this to NHTSA because other Teslas have faced seatbelt recalls too.

Heater suddenly stopped working. Will not produce any heat or defrost windshield. Passenger/Driver safety affected by lack of warmth in extreme cold and visibility while driving with iced windshield. 35,000 miles on well maintained vehicle w no damage or accidents. Dealer states that resistance heater and wire harness will need replaced. No cause identified.

The power conversion system is failing on my vehicle. It is causing faults that trip the breakers at my charger and could potentially cause a major problem at my charging station. It could also cause my vehicle to be stranded or possibly lose power while driving.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the display screen intermittently went blank and failed to display the speedometer. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 37,740.

I experienced premature failure of all 3 modules is the vehicles PCS (Power Conversion System) part of the HV Battery System. Although a TSB was issued to replace the same part in other cars with "affected" VINs Tesla has ignored this faulty part and has declined to replace it under the vehicles HV Battery warranty even though the unit is replaced as a single unit when the HV Battery requires replacement. This is a well known issue that is being intentionally ignored by Tesla. It could leave a driver stranded in an unsafe condition or situation. I would like to see the part recalled. https://static.nhtsa.gov/odi/tsbs/2018/MC-10148850-9999.pdf

The window switches on the driver window panel have deteriorated and broken not allowing the driver to pull up the windows. For a car that’s only 3 years old this should not happen and is a major safety issue as the driver has no way of controlling the windows. I have searched online regarding this issue and have found that many other owners have experienced the same exact defect that I have, most a VIN number around 30000

Auto was in reverse and moved backwards while rear rt side door was open causing damage to another auto parked alongside. Shouldn't the auto not move in gear when a door is open and unlatched ? The auto can move forward or back with any door that remains open. I thought this would be a safety issue

When I turn on the turn signal, Tesla displays the side repeater camera on the screen, which allows me to see if there is a car in the blind spot. In addition to the video on the screen, I believe the side repeater cameras are used by the onboard computer to determine whether there is a car in the blind spot (in which case it would display the lane in red and shows a car drawing on the screen). As you can see on the attached photo, when the turn signal is on at night, there is a massive light bleed from the turn signal to the camera, which makes it impossible to see whether there is a car in my blind spot. Presumably, this also hinders the car’s ability to detect whether there’s a car in the blind spot as well. This issue has been widely discussed online, and there are even YouTube videos teaching you how to fix it DIY. For example, here’s a YouTube video: https://youtu.be/_BUPsjguqdY Here is an example of a discussion thread: https://teslamotorsclub.com/tmc/threads/my-experience-diying-a-fix-for-the-blind-spot-camera-light-leak.261481/ It appears to be a hardware design flaw, which has been fixed in recent Tesla models. But the problem still exists on my 2018 Tesla Model 3, and I believe not being able to see the blind spot on the screen at night is a safety hazard that needs to be addressed.

The issue is with autostart, enhanced auto pilot and lane departure warning. I paid for Enhanced auto pilot. This car totally relies on cameras. 1. In the slightest occurrence of rain, it complains about one or more cameras malfunctioning or out of vision. This doesn't happen often in Full Self Driving version. For early adopters of Model3 FSD, manufacturer updated the cameras. However they did not do that for early Enhanced Autopilot customers. 2. For the same reason, on a 3 lane or more highway, on autopilot when one moves from speed most lane and if there is a truck on the slowest lane, the camera shows somehow that the truck is on the middle lane when it is not, and hence the software assumes an impending crash and pulls you back to the speed most lane, giving no time for anyone behind you to think anyone, and leaves yourself in a dumbfounded state. 3. Without the upgraded cameras, Autopilot is prone to accidents. 4. Car tent to automatically brake when sun directly shines on the driver or there is a bridge in front of you while on autopilot. I believe this has something to do with the older version of cameras.

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front driver's and passenger's side door panels made clicking sounds while the windows were rolling up and down. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. Parts distribution disconnect.

Our Tesla Model 3 had a failure of LV contactor which engages the HV circuit while driving the car in a 45MPH side road. The car had a sudden shutdown with emergency brakes engaged and the car came to a stop violently. It was providence that there were no vehicles following or car was not being operated in a 75MPH freeway and hence did not end up in a rear collision accident or worse involving an 18 wheeler. We talked to Tesla service and they indicated that such contactor failures occur and the car would typically behave like it did with stopping immediately as per design. I was telling Tesla service that the car should probably move into Neutral mode rather than stopping immediately. I also heard other instances where Tesla has stopped suddenly in the media. I would like Tesla to review their current logic with handling contactor failure and prevent violent and sudden stops of the vehicle to prevent accidents.

The rear view camera in our Model 3 stopped working in April 2022. This is a known problem related to NHTSA Recall Number 21V-00D, which was issued in December 2021. It has been over a year & Tesla is still waiting for parts to become available to perform the repairs for this recall. Although our car is still drivable, it is very difficult to use Tesla’s Superchargers since they require the car to be backed into the parking space.

In the Tesla, when using your blinkers, the side cameras display on the main center display screen. In this version of the cameras, the blinker light can actually be seen on the display because light leaks in behind the camera sensor. At night, this results in a bright flashing image on the screen, is completely distracting, and partially blinds the visibility of the "blind spot monitor". It is impossible to configure the car to turn off the camera display. Each time it turns on, you need to swipe the screen to remove the camera image, taking you eyes off the road to manipulate the screen while performing a lane change or turning maneuver. Newer versions of the car/cameras do not have this issue. While I do not have any saved video of this occurring, I can obtain it easily. However, here is an article about the problem and how one user decided to repair it themselves. https://driveteslacanada.ca/model-3/diy-fix-for-side-repeater-camera-glare-in-tesla-model-3-and-model-y-but-it-is-not-for-the-faint-of-heart/?fbclid=IwAR21UEPjKyvKPBYt_iTY4obGNIoHDjFK8gEci4dPNxIEmzlsVlPTv6uzt54 I selected yesterday as the date of incident, but this has been occurring for a while - ever since Tesla added the this camera to the screen when turning in version 2022.24 of their software. I believe I received this in early 2022. However, with the pandemic, I did not drive much and did not see this issue in action often. I was hopeful for a software update to correct this or minimize the impact, but that has not occurred. I consider this a safety issue with the vehicle that should be repaired as a recall. I have an appointment with Tesla now to repair this, however, they are telling me it will be at my expense.

Tesla recently pushed out a significant software update version 2023.2.12. Like a similar software upgrade last year, the upgrade wipes out all user profiles and rearranges control settings. The sudden change makes it hard to find simple and necessary control features of the car. The driver is significantly distracted trying to find where the new controls are. Some are hidden. Some are no longer visible. Software update is inherently unsafe especially for older drivers. In addition, the controls panel font is so small that many of the controls cannot be seen by older drivers. We have complained to Tesla that this is inherently unsafe and poses a risk to motor vehicle safety. No response.

Automatic Headlights fail to illuminate when wipers are active. This has been reported to Tesla in 3/2022.

OEM Chrome on door handles is a thick metallic wrap over plastic. Over time the chrome wrap delaminated on 3 out 4 handles. This results in very sharp metal edge that presents a laceration hazard. Just wanted to share this in case others have this issue. It's not a serious issue but it definitely is unsafe and it might be good to warn others.

looks like "upper control arms Parts" are poorly constructed and Tesla is not able to fix . I've had my 2018 model 3 for a 4.5 years now I notice a squeaking noise coming from the steering wheel and its constantly whenever I turn the wheel. Tesla said to replace upper control arms Parts by owner , even though it was poorly designed .costing about $2800.00.. which is not acceptable . Would you mind take a look at this issue

Hi, I did order Tesla in 2016 and delivered car in June 2018. Beased on the software updates, and recalls , Tesla was not about to full fill any of the recalls. Apart from existing recalls , I did notice couple of other issues with this my car . one of them is unable to configure /activate Cabin camera , even though Camera with pre installed Hardware. I did try to contact Tesla , as per their episode, 2018 Tesla models come with older computer/processor, and it not support Cabin Camera.& I have to pay $1000 +tax in order to make it active. They also said , I did not purchased 'auto pilot feature '. that way camera is not active. but newer models of does work without ' auto pilot feature'. That means older Tesla model3 computers of Tesla' must be recalled, because of poor computer design. Is there anything I could expect help from NHTSA? thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Heating has malfunctioned and car will not warm up defrost windows in snow storm. This happened shortly after charging the tesla at a supercharger and the car also seemed to suddenly require a software update. Having performed the update and reboot, the heat has not fixed. The weather is currently 14f and the car is essentially undrivable in the recent snow storms due to no heat. The system will blow air but this will not melt accumulating ice. Unsafe and random.

Power Conversion System (PCS) failure. This happened without warning over 60 miles from home and service center on x-range Model 3, less than 50,000 miles. Tesla did the repair, and took no responsibility for its premature failure, nor did they provide any explanation for why the failure occurred, leaving me (the owner) with a very expensive repair bill.

I was turning left into our garage at low speed, and a bolt fell out of the front right suspension (bolt came out of lower control arm) and the wheel practically fell off the car. A whole mess of damage happened, and it came out to an over $5,000 repair, and we're still getting it repaired. We recently had the tires aligned at Tesla in October 2022, roughly 3 months before the bolt fell out. Bolts like this shouldn't be falling out of the car, and at the very least Tesla should be checking the torque on all these things on any major service.

The electrochromic rearview mirror will not significantly darken or dim. There is no way to make the mirror less reflective. The vehicle is designed to automatically simultaneously darken the rearview and sideview mirrors at night. The sideview mirrors darken properly* but the rearview mirror only very slightly changes color and does not noticeably reduce reflected light. This appears to be a manufacturing defect with the mirror. From what I understand about how electrochromic mirrors work, I believe there is likely a slight misalignment within the layers of the mirror that result in the mirror providing less than acceptable contrast. I have another Tesla with the exact same mirror and it works as intended. According to various internet message boards, many Tesla owners have the same and the opposite problem (mirror gets too dark). This would lead me to believe this is due to lack of quality control during the mirrors' manufacture. This lack of functionality requires me to suffer temporary blindness (Troxler Effect) caused by the intense reflection of headlights of the vehicles behind me. My only remedy is to reposition the mirror such that the mirror becomes useless for its intended purpose. This defect has existed since I purchased the vehicle new in September, 2018. There are no warning lamps, messages, or other symptoms associated with the defect. I reported this to Tesla multiple times. Tesla technicians inspected and tested the mirror on at least two separate occasions during daytime hours. Both times the technicians stated that the mirror appeared to work properly but the technicians were unable to replicate the issue because the vehicle will only darken the mirrors after sunset. *This is also problematic because the mirrors should also darken on dark, rainy, overcast days when the vehicles behind me are using their headlights. The vehicle is available for inspection upon request.

The contact owns a 2018 Tesla Model 3. The contact stated while driving 65 MPH, the contact attempted to activate the Autonomous Self Driving feature; however, there was a message stating that the Forward Collision Avoidance: Adaptive Cruise Control inoperable was unavailable. The vehicle was taken to the dealer for diagnosis and the dealer stated that an unstated computer needed to be replaced due to overheating. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall, and that the Warranty had expired. The failure mileage was 99,000.

While attempting to park the car in a parking lot, the car did not respond to the release of the accelerator or the press of the brake but just continued. Car continued to jump the curb and run into a concrete wall without slowing or stopping. No auto functions were enabled on the car. Car was attempting to park in the spot on the right side of the photo but just continued on and ran into the stone wall.

This is a report of suddent unintended acceleration on a 2018 Model 3 performance with 47,800 miles on the odometer - the first known occurrence on this car. At 50% state of charge, I drove the Tesla on a 10 minute trip and pulled into an underground parking garage with 3 lanes of valet parking. At about 5-10 MPH, the forward collision warning came on as I was driving towards the cones and stop sign. I brought the vehicle to a full stop with the friction brakes (not regenerative braking, which was set to LOW). The drive mode was set to HOLD, which lets the car roll forward but not backwards and doesn't CREEP when foot is off the brake. About 15-30 seconds after coming to a complete stop, my foot was hovering over the brake with maybe slight pressure up to 5%. The car suddenly lurched forward with wide open throttle type acceleration. It has over 450 electric horsepower from 2 motors. The car moved between 2 feet and 5 feet. My passenger noticed and asked what I did, if anything. I did not ever once touch the accelerator. Since my foot was on the brake pedal but not pushing hard on it, I was able to depress it with my foot and stop the car. There was a concrete wall perhaps 25 feet in front of the car. No people were in the front of the car. I was at the stop sign in the garage where valet takes over. I do not know if the car would have kept accelerating if I wasn't able to engage the brakes hard.

Many states like Florida have a law that headlights need to be on when it is raining, My Tesla has automatic wipers that come on when it senses rain, when this happens, it should also turn on headlights for safety reasons but it does not, they need to be turned on manually, the car does also have automatic headlights, but the automatic headlights on the car only work when it gets dark in the evening. This is a simple programming change that Tesla could do, my repeated requests to Tesla to address this in the app has done nothing, that’s why I’m requesting you force Tesla to do this. Makes sense right?

During rush hour traffic on Highway 101 Southbound near Redwood City, I experienced an incident while utilizing AutoPilot and AutoSteer. Despite being in stop-and-go traffic, the vehicle did not respond to the car in front which suddenly came to a complete stop. Neither the Automatic Emergency Braking system nor warning sounds, which has been known to activate erroneously, were triggered. As a result, I was forced to manually brake at the last moment, but there was not enough time for manual intervention and the vehicle collided with the car in front. It is worth noting that every other instance in which I have utilized AutoPilot and AutoSteer, which occurs on nearly every trip I take, the vehicle has been able to respond and brake, albeit with slow reaction times and close distances.

Hello, The side camera in our Tesla model 3 have stopped working. Because they have stopped working, the GPS, and the car status (360 overhead view) parts also stopped working. This means that we can't use the Enhanced Autopilot with the car. This is a huge issue as the side cameras and the car status are very important for safety. It looks like this is a known problem but Tesla isn't issuing a recall to fix this https://www.cnbc.com/2021/12/06/tesla-is-replacing-faulty-autpilot-cameras-in-some-model-s-x-3-cars.html This started happening in mid-Jan, when our car had 41K miles and 4 years 1 month age. Tesla's warranty only goes 40K miles and 4years

The contact owns a 2018 Tesla Model 3. The contact stated while driving 68 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 41,023.

The contact owns a 2018 Tesla Model 3. The contact received notifications of NHTSA Campaign Number 21V00D000 (Electrical System, Visibility, Back Over Prevention), 22V702000 (Visibility), and 22V798000 (Seat Belts) however, the parts to do the recall repairs were unavailable. The local Service Center was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

The car has FSD Beta - When exiting on freeway off ramp numerous error codes came on and car lost ability to steer effectively. The car was not in Autopilot mode when the incident occured.

Full Self Driving was engaged, my hands were on the steering wheel, and vehicle made very unexpected and wrong turn sharply to the right directly into a barrier with front bumper. I have the incident recorded on the dash cam. The time from the sharp turn until the collision was less than 0.5 seconds, not allowing driver response. I have the video of the dashcam recording of the accident. Tesla also has the cabin recording of my engagement during the accident. I cannot send the video through this web page unfortunately

I am getting an error on the screen which states, "Front left safety restraint system fault, service is required". Then while driving the car is not able to detect if the driver is sitting on the seat. The seat belt icon pops up. Tesla has remotely diagnosed the issue and are charging $450 to replace safety restraint wiring. This should be covered under a safety recall. The airbags are disabled.

FSD Beta code version: 2022.44.30.10 seems to have a nasty bug where due to some bad speed limit data for highways, will automatically change the max cruising speed set by me. Hence the car results in abruptly slowing down on the highway. I have filed bug reports via the car as soon as its happened. Locations it has occurred: On I-90 eastbound right after the Framingham on-ramp around the place where the service plaza exit happens. And on Route-2, eastbound between the I-95 offramp to Rt-2 thru Rt-2 exit to Winter Street. Its due to bad navigation data as the speed change happens very predictablely in the same area, regardless of road conditions, car position in lane, or weather conditions. This never happened in the past 4 years. FSD automatically changed max speed from 75 to 61 miles per hr, causing the slow down.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at various speeds, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact stated that there was no vehicle or objects around the vehicle at the time the failure occurred. The contact was not using autopilot at the time the failure occurred. The contact stated that the failure had been reoccurring while driving. The contact stated that the failure reoccurred while driving at 5 MPH with her 12-year-old son sitting in the front passenger’s side seat. The manufacturer was notified of the failure and informed the contact that they were not aware of the failure and the issue would be escalated. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 20,000.

Near miss: intervention by Emergency Lane Assist almost caused a collision. Location- southbound Highway 99 near Turlock, CA, around 9 am (sun low and ahead). Construction is underway on the highway. Traffic id two lanes in each direction with narrow lanes and concrete K rails dividing the highway. My vehicle was in the fast lane going around a left hand bend with the temporary concrete divider close to the left side of the car. The barrier is uneven in this area and was relatively jagged rather than smoothly paralleling the highway. As I rounded the bend the emergency lane assist sounded a warning and simultaneously turned the wheel sharply to the right as if to avoid striking the center barrier (I was not on an impact trajectory). At that moment I was slowly passing a semi-trailer the was close to my vehicle in the left hand lane. I was roughly 3/4 of the way back from the from the front of the truck. The sharp right swerve from the Emergency Lane Assist put me onto a collision course with the side of the semi- if I had not reacted quickly to counter-correct I believe I’d have gone into the side of the truck. Autopilot or lane assist was not engaged (I don’t have it) and my hands were on the wheel allowing quick reaction. Lane departure warning was not active (turned off), Emergency Lane Assist was active. I did not try to recreate the issue and it has not been confirmed.

After software update 2022.44.30 PTC heating failed. No warning lights, just failure to keep cabin warm.

While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.

Rear left exterior door handle. Peeling chrome plating on the under side of handle creates a sharp ragged edge that cuts fingers. The ragged edge also prevents the handle from retracting completely into the door, which may affect secure closure of the door. Reported to Tesla, who declined to cover the repair and sent me an estimate of $270 for parts and labor to replace the door handle.

Read passenger subframe bolt fell out while driving. The subframe of my vehicle and the mounting plate had a 3 inch gap between it. It made the rear end shake and loose control at speed. Tesla refused to give me torque specs twice. I was able to find service manual online and re-torque it. There was no locktite on the bolt. There was no warning, just a metal clanking noise and then the vehicle became dangerous to drive.

Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.

On Saturday the 21st my car had been charging overnight inside my garage using the supplied Tesla charger. As I entered the car to attempt to unlock the charger, I received many system malfunction errors on the screen, stating such that the 12v battery needed to be replaced and some system could not be completed. This definitely seemed odd as I had just replaced the 4 year old battery last July after receiving such an error. Eventually the car released the charging cable, but the car was still inoperable due to the errors. I used the Tesla app to request mobile service for the first available time, which was Tuesday the 24th, and used my wife's car in the meantime. The day of the appointment I attempted to enter the car to move it outside of the garage, but the car had completely died at some point - couldn't open doors, windows, hood or trunk. When the service tech arrived, he too thought it odd to need to replace the 12v battery so soon but continued to attempt it after jumping the car's system through the tow area. After some time, he told me the systems power up but it does not retain a charge for long, indicating a larger issue that needs to be serviced. He advised to have the car towed. I put in another service request for this, and when they arrived, we discovered that the Tow Mode accessible through the car's interface could not be engaged. They were able to skate the car onto the tow bed and transport it to the nearest service center, which I already had to pay for out of pocket ($200). The next day I received a call from the service center stating that the issue appears related to the power conversion module. Unfortunately they claimed that this was also out of pocket due to the car being out of warranty (car has just over 53k miles) and that it would cost $2000 to fix! I decided to do my own research before proceeding and discovered this was a KNOWN ISSUE by Tesla as they posted a TSB about it some time ago!

PCS Charger (Onboard) is failing on numerous early build Model 3 cars (2017-2019). Telsa is claiming that this is not included in battery warranty, however Tesla's own service manual shows this part specifically in the HV Battery System. I still have the fault PCS charger in the car, it is limited to 32Amps but several forums and webpages state its only a matter of time before I am limited to 16Amps The car is unable to charge at a reasonable recovery rate in which you can even use the vehicle for it's intended purchase. Tesla has acknowledge it's failure but is unable to produce actual number of failed units. The warning lamp had been displaying "dirty electrical grid" for quite some time until I was able to search the internet for the exact issue.

The manufacturer pretended the backup camera recall for the vehicle didn’t exist and attempted to charge me for the repair. Even after I pointed out that the recall covered exactly what was wrong they said it wasn’t covered and provided no further information explaining why.

The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.

I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.

On December 14, 2022, around 5pm, in slowly moving rush hour street traffic, my 2018 Model 3 shut down completely. This happened twice more within a few minutes. The car was towed to the tesla Sacramento Service center. Technicians could find no valid reason for the car shutting down, excepting to say that the driver was not fully seated. I did not change my position in the driver seat. The service advisors could not say how it was determined that the driver was not fully seated. The only mention in the Tesla manual for interference with the driver seat sensors is a caution about using seat covers. I do not have a seat cover.

On December 16, 2022, Tesla made an Over the Air firmware update to my Tesla Model 3. The car's User Interface (UI) screen subsequently began to make erratic and random visualizations. The screen displays motorcycles, trucks and human bodies that are not actually present. The screen fails to display objects, such as other moving vehicles, that are present. The car was towed to the Tesla Sacramento Service center. The technician determined the screen was functioning as expected, and no "fix" exists. The technician also noted the screen's problems will eventually improve over time with firmware updates. The service advisor told me to ignore the screen when driving. The screen is large and within my field of vision. The safety features of the car includes the UI screen to display objects around the car, both while in motion and at rest. The UI screen continues to malfunction.

On December 27, 2022, in light evening street traffic, my car accelerated briefly without the accelerator pedal being applied. I took my foot off the accelerator pedal to decelerate for an upcoming red light. While my foot was off the pedal, the car accelerated and lurched forward. The car was towed to the Tesla Sacramento Service Center. The technician incorrectly cited the "creep mode" as being involved. The car was in motion when it unexpectedly accelerated. "Creep Mode" only engages when the car is close to or fully stopped. Tesla technician was unable to determine an accurate reason for the unexpected acceleration.

Significant phantom braking issues on two lane highways like US95 in NV. The vision system cannot reliably tell if something is in the road or not when there clearly is nothing, cars or objects. Unclear if my 2018 if the radar is still active, but the vision software cheats I believe by using traffic in front to know the road is clear, but when there is no traffic on a rural highway, it panic stops from 70mph down to 45mph quickly before I can disengage Autopilot. No shadows over the road, no tree, no over passes. Happened several times going south on US95 south on a cloudy day and several times going north a few days later on a sunny day. At all times nothing in the road. It seemed to be more confused on slight rise and downhill, but occurred in even flat road sections. I think the AI has not been trained in non-traffic rural roads and unclear if the radar is still active.

While on Adaptive Cruise Control on a highway at 70mph, the vehicle’s autonomous system triggered an emergency brake causing the speed to drop down. Reacted and immediately sped up to avoid any possible collision from vehicles in the same lane. No obstructions in the lane or the immediate lanes at the time of the incident. No weather related occlusions (no rain, haze or fog)

When driving on the highway and using the "autopilot" lane assist feature the care will automatically change the set speed limit and hard brake which puts my passengers and I in danger of being rear ended due to the abrupt stop. For example I have been driving on the highway with the autopilot set to 65mph and all of a sudden the speed will change to 35 and execute a hard braking maneuver. To compensate for this I have learned to hover my foot over the accelerator to counteract this phantom braking. When this happens there are no alerts that there is something in my path that I need to slow for. Other times there are forward avoidance alerts, but there is nothing in the path. The manufacturer has done nothing to remedy this issue.

The Power Conversion System is failing, this makes charging the car difficult. The charge rate is reduced and charging fails without warning. There is no warning from the vehicle that the part is failing but instead says the power grid is the issue. The issue started while the car was still under warranty, but falsely claimed the problem was with the evse or the wiring to the evse. Had the failure been properly reported rather than being misleading, the vehicle could have been repaired under warranty,

My car Breaks as if i got in to an accident. This has happened more than two times. Car breaks so badly and it drops everything from seats. Very scary. Most of the time i was driving at 10-15 miles per hour in parking lots looking for parking. I always wear seatbelts. Not sure why this happens but it is very scary and had there been cars very close to me i could get rear ended. I did take the car to Tesla Dealer. They always come up with some excuses.

The front Undercarriage/ Aero Tray on My Model 3 started to tear apart after driving in the rain on the freeway. This is a part of the existing SB-19-12-001 Tesla Service Bulletin. While driving on the freeway on a rainy day in Los Angeles, I heard the undercarriage tray start dragging on the freeway. Did not hit or run over any objects to cause the tray to rip. Contacted Tesla and showed Tesla several photos along with the service bulletin affecting 2017-2018 Model 3’s which my Model 3 is a August 2018 Build and Tesla did not want to honor the Service bulletin and they wanted to charge me $441 for replacing both front and back Aero trays. This needs to be reported that Tesla Service centers are not honoring Service bulletins about defective parts. This can be a safety issue, if the part we’re to rip off and hit another car and cause an accident, it can be avoided if tesla honors the service bulletin.

This is regarding NHTSA Recall Number21V-00D. This recall is from December 21, 2021 -- i.e., over a year ago. I scheduled an appointment with Tesla in August 2022 to get this taken care of, but at the time Tesla canceled the appointment. They told me that the parts aren't available yet, but they would reach out via email or the Tesla app "soon". It has now been 4+ months, yet they still have not reached out to me. On my Tesla app, when I click "Rear Harness Recall" button, it says "You will receive a notification in your Tesla App when parts are available for your vehicle." It is difficult to understand that it takes over a year to put in a simple cable harness.

We're a US Military family and are going to be stationed overseas. The US Army WILL NOT take our Tesla Model 3 into a storage facility while we are gone because there is still an outstanding safety recall notice associate with this vehicle. NHTSA Recall # 22V702. We are leaving in less than two weeks and we can't get our vehicle into storage without all safety recalls being fixed (even though it is only an over-the-air recall). We also can't even sell our car because it is illegal to sell a car that still has unfixed recalls! Argh!!! Can you please put pressure on Tesla to fix this issue and send out an over-the-air fix? We're stuck and stressed right now and we have to go overseas regardless of this Tesla matter being fixed or not. And no, we can't even leave our Tesla with someone without getting a power-of-attorney to let them put it into US Military storage in the future. This is a mess! Please get Tesla to fix the safety recall #22V702.

This summer while driving on interstate highways the Adaptive Cruise Control (with and without all other driver assistance/autopilot features enabled or disabled) would unexpectedly brake the car, slowing down by 10 or more MPH over 1-2 seconds, with no obstructions or vehicles in front of the car for hundreds of meters at least. This happened repeatedly, and we believe we correlated it to cases when the car came up over a low rise or bridge, and there was bright sun creating a small mirage in the distance on the highway in front of the car without any other vehicle in between to block the view. This seems to be a safety issue because at highway speeds, unexpected braking is very disruptive and startling to the driver, the passengers as well as anyone following behind who may not react in time especially on a clear sunny day with no obvious obstructions to take extra care of. * component: Adaptive Cruise Control (with or without other Autopilot ADAS features) * safety: Braking at highway speeds is disruptive to traffic and can cause accident (rear-ending, startling driver) * reproduced: Problem has not been reproduced by the vendor and I don't see any way to report it to the vendor * inspection: The components have not been inspected by others to my knowledge, this is based on software produced by or licensed by Tesla * warnings: no warnings were produced before or during the event, just .5g or so (not measured) of braking unexpectedly

Cabin heating unit failure during winter with temperatures in the 10-20F range, loss of front window defrosting/defogging leading to poor visibility. Problem was confirmed by dealer and heating unit replaced at dealer service center, dealer now has possession of the broken heating unit. There were no indications that the unit was about to fail, until it stopped making hot air and reported a "climate system fault" when trying to select heat/defrost, it stopped working while the car was in use. The heating system stopped working around 12:30 on Friday and did not work all day, tried rebooting the head-end computer to no effect. Started working at 9am the next morning for a few hours, but stopped working while driving around 12:30 again and didn't work for rest of day, worked for an hour or so the next day and again an hour or so the day after that. The vendor was able to get an appointment on Monday to replace the unit and had the part in stock so this was failed from Friday mid-day to Monday afternoon, the new unit is installed and is now working so far. As far as I know, the heating in this model is a simple electric resistive heating element, so it is not clear to me how it could fail without a manufacturing or design defect, the car is only 3y old.

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the front driver's side and passenger's side windows failed to operate as needed intermittently. There was no warning light illuminated. The vehicle was taken to Tesla Service Center where it was diagnosed that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that he had been receiving notifications on the center display indicating that the visual ability of the camera on the front driver's side of the vehicle was faulty. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

Vehicle failed to detect object in HOV lane while traveling at 73 mph north on I-280. Vehicle impacted object with no warning or braking, causing car to become airborne and resulting in $19000 in damages. Note: please use ZIP code as password to access the insurance report (CSAA attachment)

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while attempting to roll up the windows, the windows failed to respond as needed. The failure mileage was approximately 55,000. Parts distribution disconnect.

HVAC Heating system not fuctional (PTC Heater) has failed. It seems through a series of internet searches and forums that the PTC Heater is failing prematurely on earlier builds of the Model 3. Tesla additionally has limited supply/backordered of PTC Heaters therefore would be assumed that the issue is larger than Tesla wants to disclose.

2018 MODEL 3 21,060 miles, No warning lights or messages, car started to make a clicking noise when turning steering wheel right and left. Drove to Tesla Service Center after hearing noise for the 1st time. At Tesla Service: Agent #1 stated that is a normal noise and no need to bring it in and or need to make appointment. Agent #2 Technician, heard noise and said that it needs to be looked at, maybe control arm. Technician #3 came out to visual inspect vehicle heard noise when turning steering wheel while he visually inspected front suspension. Tesla made appointment for next day. Tesla stated that Right and Left Control arm and all parts, have to be replaced. Tesla has recalls out for front suspension, control arm issue. If your vin. # is not on the list then you will be charged. I believe that this is major safety issue due to failure of control of steering which could easily cause an accident.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard a rattling noise underneath the vehicle. The contact stated that upon inspection, he noticed that the underbody shield had detached. No warning light was illuminated. The dealer was not notified of the failure. The manufacturer was notified, and the contact was informed to submit photos and a virtual diagnosis was performed. The failure mileage was approximately 39,000.

Car was steering properly when parked Dec 4th. Car sat for 5 days from Dec 5 until Dec 10 while we were out of town. Car was plugged in as recommended by Tesla during that time. On Dec 11 the screen information indicated the following "Steering Assist Reduced". No steering assist was available. Armstrong Steering was required to deliver to the service center. Any senior person with less than adequate strength requiring power steering would have difficulty safely driving the car. I noticed a recall or Model S and X for similar complaint.

While using the traffic-aware cruise control in my Tesla model 3, going down the highway with cruise set at 75 and no cars around, the Tesla suddenly braked unexpectedly and with no visible cause. I then googled for similar tesla experiences and saw the gov was investigating this on 2021 and 2022 models, however my car is a 2017 or 18 and exhibited the same situation.

The passenger-side daytime-running headlight (aka, "signature light" or "accent headlight") failed at approximately 66,000 miles and four years. This makes the daytime-running headlight ineffective. I have since noticed many Tesla Model 3's with the same issue. To fix this problem requires replacement of the entire headlight assembly. This was a very expensive repair (~$1200) and will likely be ignored by owners of Teslas no longer covered under warranty. This creates a common safety issue with these automobiles.

While slowly backing out of a parking space, I tapped the bumper of another vehicle in the space directly behind mine, causing some damage to the bumpers of both cars. The backup camera on my vehicle was not functioning at the time, making it difficult to see. I have attached a screen shot of the Tesla's display immediately after the accident. You can see the blank feed from the backup camera (there is a reflection of the vehicle next to mine). I have had intermittent problems with the backup camera showing as black on the screen (except for the two lines indicating the direction of the vehicle). Tesla initiated a recall in December 2021. see https://www.tesla.com/support/model-3-trunk-lid-harness-retrofit for details. Every time on my Tesla phone app about this recall, it says, "you do not need to request an appointment at this time. You will receive a notification in your Tesla App when parts are available for your vehicle." It's almost a year and the company has still not offered a fix. Tesla claims at the above link that "We are not aware of any crashes or injuries relating to this condition." I am reporting this incident to NHTSA to inform you of a crash relating to the malfunctioning of this important piece of equipment.

Tesla models are equipped with an "Easy Entry" feature and driver profiles which allow configuring seat and mirror adjustments based on who is driving. After repeated use, it's possible for the driver's seat to get stuck in "Easy Entry" mode and unable to roll forward. It is not possible to adjust the seat manually since the controls are all digital. Tesla's recommended fix is a $1000 seat motor replacement, even though other adjustments (seat height and tilt) can still be adjusted. This appears to be a manufacturer defect and is a common complaint in owner forums. https://teslamotorsclub.com/tmc/threads/driver-seat-stuck.179625/

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

One lovely frigid winter day, my son woke up really ill. We had to take him to the hospital, which is roughly 30 min from our house. In our rush, we didn't grab hardly anything to bring with us. Just a small blanket for him so that we could get out the door. Once we got in the car, we got the lovely "Climate control unavailable due to system fault" error. We have not had heat since. Our son who is only 10 months old had to be driven back and forth in our car. It was only 30 degrees outside, and basically the exact same temp in the car. We had seat heaters, he did not. It was bad. Fast forward, we put in a service request. I started researching the issue and realized this is a widespread issue.We couldn't use our defroster at all either which is a huge issue here in Idaho. We brought the car into the service center the day after Thanksgiving. We mentioned to them that we thought this was a widespread issue and wanted to know what they would do to remedy it. They didn't entertain that at all and seemed to think this was just an isolated event. Our loaner is a 2018 Model S 100D. Super cool!! We haven't driven a Model S before, and we are enjoying it. We picked up the loaner around 5pm the day we dropped off our car at the service center. When I get in the loaner car, I see that it needs an update. I hit the "schedule update" button. I stuck with the recommended 2:30 am update suggestion since I will be asleep anyway. Now it is Saturday. We drove the car to a couple of places that day, and it is doing just fine. Sunday rolls around, and we need to run to the store. Upon getting in the car, it throws the EXACT same error as our model 3. Climate control is unavailable due to system fault. Now not only is our Model 3 in the shop, but our loaner car is having the exact same issue right after it received an update. We are hoping for help. This seems like a huge widespread issue for Tesla owners and Tesla is not taking any accountability.

There is a recall on the trunk of my car: NHTSA recall: 21V-00D It has been a year and Tesla has not contacted me to perform the inspection or repair on my car

Front wiring harness corrodes causing steering control to corrode. This also affects lane keep, braking, and speed control. At least 6 warnings associated with the short circuit

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard a loud popping sound near the front passenger’s side wheel. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the lower front lateral link, assembly left and assembly right link, all four-ball joints and sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have been using autopilot on my 30 min commute for the past 4 years with zero major issues. On Sept 20th, 2022 at 5:45pm I was driving on my usual route at 70 mph under autopilot. I tried to disengage with the normal procedure of lifting the right stalk. It did not disengage. I tried moving the steering wheel by changing lanes, and again, it did not disengage. Finally tried to brake, and it did not brake. I was essentially stuck in 70 mph. I then quickly rebooted the car with the 2 scroll bars while driving and after about 1 minute stuck in 70 mph, the system rebooted and I was able to slow down with my brakes. Needless to say, this could have ended horribly if I did not reboot. I called Tesla right away to report it and the rep stated a service adviser will contact me in the morning. I did get a call from Drew at Tesla on Barranca in Irvine the following day and he stated that it sounded like a “unintentional acceleration” issue. He stated it will be escalated to engineering department and someone will call me in a few days. At this point, I am so freaked out driving my Model 3 fearing the brakes can lock up at any time. I wanted to share this with you so maybe others have had similar situations. I just want others to know how to reboot while driving if this ever happens to them (a life and death situation). I loved Tesla, but this situation scares me in so many levels. To this day, Tesla “engineering team” has not responded. I have requested an answer from Tesla 3 times since that day over 3 months ago, and still no explanation as to what happened that night of Sept 20th. I have. It used autopilot since that day (fearing the brake would fail to disengage) and so I have not be able to reproduce the situation. The vehicle still has not been inspected by the manufacturer since reporting the issue. Finally, there were no warning messages prior to the failure. I just wanted a response from the Tesla team, and unfortunately was not able to get one.

Our heater stopped working in very low temperatures . Upon researching, this is a huge problem in cold climates which could be extremely dangerous. Tesla has recalled Tesla cars with heat pumps. This is not just an issue for new models and is an issue in older models as well. It appears this issue may have occurred because of a software update pushed out to fix newer cars Tesla’s with a heat pump. This update is potentially causing the heater in the older Tesla’s without heat pumps to break. Therefore, when the older cars are breaking, in order to stay warm in cold temps Tesla owners are paying $1200+ to fix their heaters due to a pure Tesla issue. We had no warning. Our heat went out. My son was ill with RSV and in fact we were bringing him to the hospital. It was 30 degrees in our car. This is an issue for so many people in even colder climates. Some owners are reporting they are having to drive their Tesla in severely cold weather and survive off of seat heaters. This is incredibly dangerous and I cannot transport my son in my vehicle at the moment. We do have scheduled service, but to our understanding Tesla is taking zero accountability. There are a massive amount of people complaining of this issue on the Tesla forums and local groups. I hope they report as well.

Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue

Phantom breaking. I was on cruise control only (not FSD mode) on HWY at 65 mile/hr, and my car breaking suddenly to 45 ml/hr until I took over. No one injured and no accident. There was a car behind of me when it happened, and the car changed line immediately.

The contact owns a 2018 Tesla Model 3. The contact stated THAT while his wife was driving at unknown speed, she heard an abnormal sound and a part detached from the vehicle. There was also an abnormal rubbing sound. The contact pulled over and examined the vehicle and noticed that there was a metal part hanging underneath the vehicle. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was not included TSB-21-31-003. The failure mileage was 56,527.

I HAD THIS REAR SEAT SAFETY HARNESS WARNING ON MY SCREEN. THERE WAS NO PHYSICAL CHANGES IN THE EQUIPMENT, BUT I HAD TO REPLACE IT AT MY OWN COST. SEAT BELT SYSTEM WOULD NEED TO BE A SAFETY RECALL RATHER THAN REPLACED AT OWNERS COST.

Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.

The contact owns a 2018 Tesla Model 3. The contact stated that upon starting the vehicle, a Service Warning message was displayed. The contact stated that the driver’s side front restraint system fault warning light was illuminated. The manufacturer was notified of failure through the Tesla app and instructed the contact to take the vehicle to the nearest Tesla Service Center for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 20,000.

I have been receiving the following message: Front Left safety restraint system fault. (Error notice: Notice: RCM_a021) Proposed repair: 1ST ROW SEAT HARNESS ASSEMBLY - RIGHT HAND - SBR(1489060-05-D) 1ST ROW SEAT HARNESS ASSEMBLY - LEFT HAND - SBR(1489060-02-F) It seems that this is the same problem that they repaired under warranty. Now they are repairing again at a very high price (quote. Work pending). If this problem is repeating, it seems likely other cars would be encountering this defect.

Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.

The AC compressor failed which can be caused by over delivery of electrical power to the compressor causing premature failure. I’m concerned this could also lead to a fire.

After a routine breaking in traffic noticed a loud grinding noise. Upon inspection notice that the right rear suspension assembly was sitting on the inside rim of the wheel. The bolt at the bottom of the assembly had either come out or sheared off.

I reported charging problems over the last several months to Tesla. You can only report problems via the App. They do not provide a phone number. They tried to fix my charging issue three times and each time said it was fixed. It was not and today I almost ran out of battery on the interstate because it would not charge. Today, after waiting an hour for their roadside service to respond they came and towed it. This is the fourth attempt to fix it.

on certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles and model year 2019-2022 Model Y vehicles to correct performance of automatic window reversal systems to comply with regulatory standards no response from tesla

While driving on a four-lane Interstate Highway and using the adaptive cruise control, the car suddenly decelerated with no obvious cause. We were well behind the car in front of us -- the cruise control was set to 7 car lengths. I pressed the accelerator as soon as I could to resume speed. Fortunately, there was no vehicle close behind us, but a vehicle closely tailgating might have crashed into us.

Car is 4 years old with 22k miles only and never was involved in an accident or high impact situation. When backing out of driveway and then turning wheels going forward at low speed, a loud noise occurred in the front passenger wheel area and car came to a complete stop. After going out to investigate, the car body was resting on the wheel and two bolts were on the road and the lower control arm was detached from the underbody and dragging to the floor. Had this happened at high speed I can’t imagine what would have been the outcome. No early warning signs occurred prior to this incident.

While in Cruise control: I.e.going 70 + mph, when passing large trucks (18 wheelers) the vehicle will hard break down to 50 mph. Vehicles traveling behind don’t expect this and are barely able to stop from hitting into my back end. Only happens with large 18 wheelers, seems to be Trucks that are white in color. It has happened several times previously, stopped at dealer, told nothing wrong, record if it happens again.

AT 70000 THE FRONT RIGHT BAR THAT CONNECT TO WHEEL WENT BAD 350 DOLLARS. AT AROUND 90000 MILES THE AC WENT BAD AND THEY SAID IS BECAUSE I USED IT TOO MUCH 4700 DOLLARS AT 110000 THE LID FOR THE CHARGER KEPT OPENING UP AND CLOSING BY ITSELF AT 127000 THE BATTERY RANGE REDUCED SIGNED WENT ON 129000 MAXIMUM CHARGE COULD BE CHARDED 47 PERCENT. AND COULD NOT BE CHARGED MORE THAN WHATEVER IS IN THERE ALREADY

My vehicle, was parked and pulled out of the parking lot on a doing a complete left steering turn, couple of nuts&bolts carrying the vehicle control arm fell to the ground and the entire control arm disengaged out of the shafts. This could have been very fatal, if my family or me were riding the car. Tesla was trying to tell me that saying that, this is caused due to a high impact etc, not doing wheel alignment etc. And they want to charge me $3561+ to fix this shaft to put back the nuts and bolts that fell off from the car.

Car frequently brakes for no apparent reason when driving on the freeway. This happens when either adaptive cruise control only or autopilot is used. For example, it has happened on a divided highway during daytime, in good weather, with clear lane markings, with no obstructions. It also happens sometimes when certain road signs come into view, such as "Caution" or "Men Working". There was no phantom braking problem with the car prior to 2021, when a software change was made. It is scary and dangerous for the car to slam on the brakes without any reason. I have stopped using adaptive cruise control or autopilot because of the risk of being rear-ended on the freeway.

For the past year, I have been receiving "Safety restraint system fault" message from Tesla screen in my vehicle. The message does not stay on the screen. It sometimes goes off and then comes back. I have not been able to identify its pattern of occurrence and disappearance. I have informed Tesla service support numerous times since Dec 2021 until now. They did not charge me for the inspection and repair for roughly 3 inspections. Up until around April 2022, their fixes still could not resolve issue, so asked me to go into one of their repair shops. Repair shop charged me $161.45 to fix the problem. Everything seemed okay for couple months. But just last month in Sept 2022, the same warning message started appearing again. I have informed Tesla and Tesla wants to charge me $2200 this time. Would this resolve the issue? I am not sure. And why am I responsible for a safety warning system fault that was not caused by my normal usage of the vehicle? I asked Tesla to give me a reason why they are charging me and any action from owners that has caused this issue to come up again and again. They have not responded. I'm not sure how the law works, but isn't it manufacturer's responsibility to make sure the vehicle is safe to drive on the road? With this warning message coming on and off periodically, and apparently Tesla cannot identify the reason either. How am I supposed to know if and when there is indeed a problem with my safety restraint belt?

Very recently Tesla had a standard software update for the car. They happen all the time. There was no warning with this update (or any update I’ve seen) about removing paid for features if you install the update. This one disabled my radar and turned my radar based autopilot I specifically bought this car for into vision based autopilot. I paid $15k for full self driving and never requested the beta to use it because I specifically did not want to disable my radar because of safety concerns. They did it anyway now, and without warning. It phantom brakes now all the time and it never used to and the general autopilot performance is worse and unsafe. I can’t use it reliably anymore and Tesla refuses to downgrade the firmware or do anything to re-enable my radar and I’m absolutely livid. This is a $75k car that I got for this one feature and they took its functionality away from me without warning and won’t give it back. Vision based autopilot is not safe and I am afraid anytime I use it now. Radar based autopilot felt so safe it was relaxing much of the time.

2 bolts mounting the left lower front control arm to the subframe has come loose. The car is out of warranty and Tesla refused to work on it without charging. The car has been making clunking noise and lately is pulling to the right when on freeway. Glad that I am handy and capable of doing DIY repair and glad I discovered it early. If one of these bolts comes loose on freeway, it could be fatal to me. I researched and found that I am not the only one. https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ When there are that many reports of the same problem, I believe Tesla should be more proactive or do a recall. The bolts have been tightened by me but I don't know the exact torque specs, nor do I know if any other suspension components or threads of the bolts have been compromised. I did not check the right side of the car for loose.

https://www.tesla.com/support/home-charging-installation/wall-connector The strain relief on the cable that is used to charge the vehicle became loose exposing dangerous high voltage 240v (40A) bare wires inside where the consumer holds it to charge the vehicle. If touched by anyone while charging, would likely cause electrocution and possible death. As the vehicle takes hours to charge outside, not only is the driver and passengers at risk but passerby's including young children. This could happen during clear, dry conditions and exacerbated by wet conditions. The manufacturer, Tesla, responded to my complaint by telling me the only remedy is for me to buy a new charging unit at a cost of $500 plus a few hours of electrician labor. There was no mention of a replacement part (strain relief/handle) other than purchasing the entire system and paying an electrician to replace it. There were no prior symptoms (no scratches, no cracks, no physical damage, etc..) which leads me to believe that this is a manufacturing defect and a serious live threatening one. Furthermore, the Tesla support team wrote on 7/16/2022: "Thank you for reaching out to the Tesla Wall Connector Support team. "he crack shouldn't stop the unit from charging. Your unit is out of warranty. If you would like to purchase the newest Wall Connector while it's on sale for $400 instead of $500, I have provided the link. We do recommend a certified electrician install the Gen 3. https://shop.tesla.com/product/wall-connector." This implies that the wall charger can be used to charge the vehicle and ignores the DANGEROUS ELECTRICAL HAZARD present which is totally unacceptable.

The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.

On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.

I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".

-PCS (Power Conversion System) failure. - No warning light, message or symptoms, failed overnight. - Car is not drivable, HV completely isolated and drain 12V battery overnight. Can’t open any door, screen dead and had to tow. - Repair cost $1884, 53k miles / 4 yrs and 2 months.

My vehicle received the Full Self Driving Beta (FSD-B) update Software Version 2022.20.17. I took the vehicle for a ride near my office in The Heights area of Houston, Texas, and when stopped in traffic at a red light briefly placed the vehicle into park to engage the FSD-B via the touchscreen. When I engaged Autopilot with the FSD-B active, the vehicle made a right turn from the MIDDLE lane of the roadway which had just opened into three lanes a short number of feet beforehand crashing into another vehicle causing damage to both vehicles and injury to my hand. It appears the Full Self Driving Computer failed to recognize that the roadway had just changed from two to three lanes whereas there were not vehicles in the third lane until the moment my Tesla Model 3 turned suddenly and aggressively. Had it been less than a second earlier, my vehicle would have been fully into the turn and the accident likely of a catastrophic "T-Bone" nature. The manner in which the computer turned the wheel was especially shocking. I am accustomed to Autopilot having used the system for several years, but not with the vehicle making full-turn maneuvers as is the case with the new FSD-B software. I was holding the wheel firmly close to the "six and nine" positions and beneath the "V" areas of the steering wheel. The wheel turned so aggressively and suddenly that there was no possible way to counter the maneuver and soft-tissue injury occurred to may hand requiring prescribing of steroids to reduce inflammation and pain. Tesla was notified of the accident and provided with video from the vehicle's Dashcam system, but denies liability for the accident claiming it is driver responsibility.

Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.

Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).

Originally received notification of DTC "BMS_a035 - Vehicle may not restart." Vehicle was serviced and the rear motor drive unit was replaced. Was not given the oppertunity to inspect the serviced components upon request. Within 48 hours of service, "BMS_a027: Power limited, OK to drive," & BMS_a170 - (de)acceleration warning & top speed warning." My concern is related to a potential cascading problem, which cannot be diagnosed, and which will lead to failure of the propulsion system or an unexpected discharge issue / thermal event from an electrical issue while the vehicle is in use and/or parked.

My Model 3 often breaks for no reason when using autopilot on freeways. Even though there is no vehicles around my car, the car "phantom brakes" often causing me to slow down extremely fast with no warning.

Periodically the driver side front brake will emit a squeal when travelling at low speeds. Reported to Tesla and they attributed the lack of braking as a contributory fault. They bevelled the brake pad and explained that this was normal behavior. However this did not fix the problem and it periodically reoccurs.

Car displayed a vehicle passenger harness safety fault that requested I contact Tesla service for an appointment. Received a repair estimate from Tesla identifying that they need to "install Occupant Classification (OCS) Filter Module" requiring part "Service Kit- OCS Rework (1479982-00-C) and saying the cost to me is $151.25. This isn't listed as a recall item but I don't believe this should be a owner issue to resolve.

[XXX] has/is watching me through the in car cabin camera & the 9 cameras surrounding my Tesla. I have proof he has audio recorded me & also has watched me and who knows how many other unsuspecting women, men and minors. This is a clear privacy violation and he needs to be stopped. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

As I enabled the FSD Beta ADAS system, the vehicle accelerated inappropriately quickly away from a 90 degree stop. While continuing on the road, the vehicle braked inappropriately for oncoming cars within their lane, inappropriately braked within intersections, inappropriately braked for turn radius, and was unable to avoid a closed road marked with signs and cones. Steering input was erratic, and I believe the vehicle created an unsafe condition for myself and the vehicle following me. There were no AEB or FCW alerts, the system did not display any error messages, and appeared to be operating fully.

Car was stop at left turn lane waiting for light to change to green arrow. Car just accelerated on its own . Car crashes into to car in front of me and pushes us onto center island and continues to accelerate sending us on to crossing traffic, endangering others and my family life . Tesla never investigated or tried to respond. Insurance company couldn’t or never did any investigation and made me at fault for the accident. Tesla certified body shop told me they can’t pre scan Tesla and print out reports like any other vehicle. Cars driver front camera was coming on and off prior to acceleration for no apparent reason . Camera is part of ADAS system.

The contact owns a 2018 Tesla Model 3. The contact stated while operating the vehicle, there was a squeaking sound coming from the front passenger’s side of the vehicle. The sound was present while making turns, stopping, and accelerating. The cause of the failure was not yet determined. The manufacturer and local Service Center was notified of the failure and a Service appointment was scheduled. The failure mileage was 25,750.

On a recent trip from northern califorina to southern california, I experienced 5 episodes of phantom braking, that involved my brakes being applied at 75 miles per hour when no other vechiles were around me. This also happened 3 days later 4 times when traveling from southern california to my home in northern california. all incidents happened on hwy I--5 I have contacted Tesla service and they tell me nothing is wrong after checking vehicle logs. I believe this is a known issue, that is why i am reporting it. my first trip was sep 1st and second trip was sept 4th In all incidents adaptive cruise control was engaged

During use of Full Self Drive vehicle brakes unexpectedly. Sometimes vehicle studder brakes and other times hard brakes. This has caused a concern with drivers following me as well as passengers I'm my car. Also on a two lane road with double yellow while stopped in traffic, vehicle attempts to exit lane to pass stopped vehicle, in essence breaking the law.

Traffic aware cruise control (TACC) frequently and sometimes violently brakes when there are no obstacles. This potentially puts the safety of myself, passengers, and other drivers at risk during these events. This events occur without warning. Since the purchase of my vehicle in 2018 the events have gotten worse through software updates. I would expect improvements through subsequent updates not a regression.

On two occasions while on adaptive cruise control, my car slammed on the brakes while driving on the interstate going 65-70 mph. This was terrifying and the car practically stopped in the middle of the road. We are very lucky no one hit us from behind and that we did not lose control.

The car charging is not functioning at certain Amp rating ( 48Amps). Car displays " Power Grid or Vehicle issue limiting the AC charging" and goes to a lower 32Amps charging mode. This could lead to Battery damage and I see that there is a service bulletin asking Tesla to replace "Power Conversion System" (https://static.nhtsa.gov/odi/tsbs/2018/MC-10148850-9999.pdf) but that is limited to a limited time period. But I see several cars manufactured outside of those dates having the issue and this part should be replaced on all cars without a charge to the customers

A portion of the Power Conversion System "PCS" has failed in my 2018 Tesla Model 3 extended range with 34,000 miles, resulting in the inability to charge the vehicle but at 32 of 48 capable amps. Reports from other Tesla owners indicate that remaining portions of the PCS can fail resulting in charge amperage reduction to 16 amps or inability to AC charge completely if all portions of the PCS fail. This issue is apparently not an isolated incident. The PCS in this vehicle appears to be flawed due to reports of early failure and the number of reported failures. The issue goes beyond the previously released service bulletin of 2018 Tesla Model 3s manufactured between June and July 2018. Tesla will not cover the cost for the repair, either in good faith or under the battery and drive unit warranty. The repair is costly, but left unrepaired the car may not be capable to charging using level 1 or 2 charging if the PCS fails completely. The error for this issue is seemingly difficult to find. It is not indicated on the Tesla app. It is only discoverable when in the car, while the car is charging and when trying to charge at or above 33 amps. Unlike a traditional check engine light, the error goes away and because the car still charges, it is difficult to realize an issue exists. I'm unaware of when the error first occurred because of this. It is likely the error existed before the general warranty for the car had expired. It doesn't appear Tesla does a diagnostics scan for this error during service appointments which I would think would be routine. The description and troubleshooting steps for this error are also heavily weighted towards possible power grid issues and only suggest a possibility of there being an issue with the car upon further investigation. I'm sure power grid issues exist and often result in the error, but it seems the PCS failure is more often the cause and should be equally stressed.

Phantom braking is extremely dangerous and a cause for disaster! While in Autopilot, it will unexpectedly brake while driving on the freeway. This causes a jerk to the human body and cause a possible rear end accident. This is quite frequent.

Newer software disables existing radar in the car; this "Tesla Vision" is objectively worse at providing automatic braking response correctly, often scared literally of it's own shadown Newer cars don't even include the rdar, an ill-advised cost saving initiated by Tesla

regularly when autopilot or cruise control are engaged, the emergency braking will abruptly slow the vehicle when no object is on the road, highway, or interstate. This creates an unsafe environment when vehicles behind you are not following at a safe distance. We have had several instances a month where the vehicle will slow from 75 to 30 in a few seconds and require human intervention to speed up. This issue has been ongoing since we received the vehicle almost 30,000 miles ago.

Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation

I've heard a loud crack while driving, in a curve. The car felt strange when steering, with noises and strange feeling while driving. I was close to home, so decided to just as park and notify Tesla. While I was parking, I've noticed the wheel touched the car on a sharp curve. I've decided to no longer drive it, scheduled a Tesla service center appointment (3 weeks later). We didn't drive the car any longer. On the day of service, I've called a tow truck. As the tow driver was pulling my car into the tow, a large bolt felt from under my car; and steering at this point was impossible (tire would touch the car). The service center replaced both sides LATERAL LINK and bolts. I've looked up this part, and found the recall 21V83500, SB-21-31-003 - which stated a situation very close to mine. My car was 2018, which was out of the recall range; but it is very likely the same issue.

While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.

Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.

The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.

In 2021 the vehicle reported – “Front passenger safety restraint system fault/Contact Tesla Service”. Tesla performed OCS rework installing an Occupant Classification System (OCS) Filter Module (part SERVICE KIT – OCS REWORK (1479982-00-C)). In 2022 the vehicle reported “RCM_a056 Front passenger safety restraint system fault service required”. Tesla’s proposed correction is to replace seat (part 1ST ROW SEAT ASSEMBLY – RIGHT HAND – PUR BLACK (7654324-91-C)). The safety risk may be serious and alert RCM_a056 is being reported by other owners on the web so the problem is not isolated. My understanding is the Occupant Classification System (OCS) Filter Module is part of the airbag system and weighs occupants in the front seat. The OCS Filter is used to determine if the front seat is occupied and possibly classify occupants by weight to determine if and/or by how much airbags should be deployed. The safety of a person in the front passenger seat maybe at risk because of this faulty OCS which could result in airbags failing or deploying dangerously based on erroneous OCS inputs. The problem was identified by two faults reported by the vehicle, the first OCS failure was confirmed by a Tesla Mobile Technician and the component was replaced (part SERVICE KIT – OCS REWORK (1479982-00-C)). The Tech said the seat heater was causing interference with the OCS’s unshielded wires. The second fault the vehicle reported was also confirmed by a Mobile Service Technician who said the replacement OCS filter module “can’t be calibrated”. Please note that this is the second failure of the same component. Tesla has the OCS Module replaced in March of 2021. No other parties have inspected any of the OCS Filter Modules. I will make an effort to retain the seat being replaced. Only two fault with “RCM_a056” code and “Front passenger safety restraint system fault” text were reported by the vehicle. There were no other symptoms related to this faulty module.

The car has had numerous ball joints fail over its service life. None were covered under warranty (at least the first set should have been). Tesla doesn't consider this safety critical, and for the latest round, made me wait over a month for parts to arrive. I don't know how severe the problem actually is and whether its dangerous or not, but they never even bothered to inspect it. This is clearly a design flaw since these keep failing, and the control arms have to be replaced as well since its apparently one assembly.

2018 Tesla Model 3 LR RWD with approximately 56,000 miles. A loud squeaking/creaking noise started on front driver side when turning at low speeds. This progressed to higher speeds. I inspected the car and found that the noise is coming from the upper control arm ball joint. It seems this is a common issue for this vehicle according to online research. This is a potential safety issue as this seems to be a premature failure of the part. Basic vehicle warranty recently ended. Tesla plans on replacing the upper control arm and charging me full price for parts and labor.

The horn has failed. It started failing around 40,000 miles, and has completely died now at 147000. I am aware of many other horns that have died on MY 2018 vehicles, and apparently they don't consider it a big deal. They're replacing it (which I have to pay for), and apparently they charge everyone for it. If these really are failing like crazy, these should be a safety recall.

This defect is regarding Tesla’s FSD (beta). In the FSD mode, the car switched lanes without noticing the presence of a vehicle in the destination lane and caused a non-fatal accident. I was driving on O’Shaughnessy blvd in San Francisco around 8:50 AM. The weather was clear, and traffic was moderate. I had turned on FSD and entered my destination address. I stayed below the posted speed limit as I was new to FSD and wanted to stay extra alert. At this point, O’Shaughnessy is a single lane on each side. The lane gets wider as it nears a major intersection (Portola Drive). And then it splits into two lanes. Finally, the right lane becomes the right-turn-only lane. Per the route, the car was supposed to take a right turn at the intersection. When the lane split into two, the vehicle remained on the left for about 30 feet. Then it rapidly began to shift to the right lane by giving a signal. However, the vehicle behind me had moved into the right lane by this time. My car did not notice the vehicle as it tried to move to the right lane. It hit the other vehicle. This shift to the right lane was so rapid that I could not react to the impending collision fast enough. The other vehicle’s left-hand front fender hit my passenger door. Even as the vehicle collided, Tesla’s advanced driver assistance system failed to notice the presence of the other car. It did not give an alarm. My Tesla had all available safety warning options on. Since there was no injury, we did not file a police complaint. We notified insurance companies. This is a severe safety defect where the vehicle fails to detect the presence of another car in the lane. Not only did it proceed to change the lane, but its ADAS also did not warn of this obvious safety situation. There was no visibility issue, and vehicles traveled below the speed limit. The FSD is a safety hazard because it fails to notice a normal vehicle and switches lane.

The ball joint and control arms in the front start squeaking just after warranty ends at 50k miles. Eventually this could lead to it locking up and causing an accident. This needs to be a covered recall, since all 2018 tesla model 3 cars experience this. When researching I found out how much of a problem this is and itvwill cost over 1000 dollars to fix.

I was driving in rain with lane keeping assistance enabled. As the car followed a curve, my tires began to hydroplane and the front end began to lose directional control and drift to the right of my direction of motion. I overrode assisted steering and attempted to keep the front end aligned with the rear so as to avoid a spin. At this moment, I felt the adaptive cruise control add torque to the rear wheels which pushed the rear tires out from behind and aggravating the planing, and defeating my effort to keep the car aligned. I suppose I then fully disabled the cruise control, but the car had already rotated too far to recover directional control, and it spun 180 degrees (front wheels trailing the rear wheels.) This continued briefly until turning tail first up an earth embankment before coming to rest. There were no cars immediately near me at the time or it might have resulted in a multi-car collision in a hydroplane zone, with a good chance of multiple serious injuries. The vehicle was inspected by the insurance adjuster and repaired. The car is available to examine. There were no indications of a system failure and Tesla did not concede to any. I contacted Tesla service and requested to examine the control system data to assess if the adaptive cruise control had contributed to the loss of control. After providing a Tesla agent with the time of the event he asked for, he reached back to me and stated that they were able to archive the data from the time of the accident. However, since I had claimed that the design might have contributed to the crash, Tesla had prohibited him sharing that data with me and custody of the data had been taken over by Tesla legal department. He added that for me to see the data, I would have to obtain it through Tesla Legal. I emailed Tesla Legal with my request on 5-25-22. I have received no response. Tesla claims the car has electronic traction control. I think this accident demonstrates flaws that can make situations worse.

With NO WARNING, and while on AutoPilot-Full Self Drive, our Tesla TOTALLY HARD AND LONG BRAKED out of nowhere, THRUSTING our necks forward for four seconds until I could disengage the brake, then SLAMMING our heads to the headrest. I have a CERVICAL SPRAIN, WHIPLASH, and a CONCUSSION! I was driving 65mph. I’ve been to the ER, to a chiropractor, and to physical therapy since this incident Sunday, July 31, 2022 at 6:37-6:38pm. On the 405 South. I’ve reported it to Tesla Service who said it was escalated to the Fremont location Engineers to review which takes 2-3 months! I have INJURIES! Phantom braking is usually unwarranted and terrifying but has not HURT ME until this time. I was almost HIT by the car behind us!

The rear back up camera on my vehicle is experiencing intermittent delays in showing a picture. Although there is an open recall on my vehicle that was issued back in December of 2021, Tesla has still not contacted me to advise when my vehicle can be brought into compliance with the recall. When I proactively contacted them earlier today, they stated that they still do not have the part(s) necessary to complete the recall. It seems odd that a vehicle manufacturer can fail--for approximately 8 months and counting--to address an open NHTSA recall without any communication to customers (or their regulator) as to when, exactly, they expect to remedy the issue.

Phantom braking that causes the vehicle to suddenly apply the brakes for no reason. Issue occurs at least once each time I use the Autopilot. Occurs on interstates as well as highways. In my 6 hour drive today it happened 5 times. Each time the vehicle decreases in speed by 15-30mph. This is extremely dangerous for vehicles following behind and for the passengers who are suddenly jolted.

I have the issue recorded on video. The computer display totally froze for several minutes while driving on the highway. The turn signals would not work while the computer was frozen and the system needed to reboot after several minutes before the turn signals would start working again. I was in autopilot at the time of this happening. Video documentation can be provided. Here is a link to the video of the safety issue on Google Photos: https://photos.google.com/share/AF1QipMUiX6JR5ppOGGqTCRlWxH1Hiv7hLr2Gm9G5wjjIfYFKz4-Lg7D-_nfAzTTalFX3Q?key=anRJQWo3TGNiM0F1cEJOczZOZ3RTRnRQMm1WOFpB

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have noticed unwarranted braking while using cruise control. I have been able to confirm at least some of it is due reconstruction of the highway. At certain places the car thinks I am on an exit ramp with a 45mph limit when I am actually on the main highway. It then suddenly slows the car until I correct it using the accelerator.

After purchasing the Autopilot feature on February 9th, 2022, on our first trip next day (Feb 10th), we experienced phantom braking with adaptive cruise control turned on, barely avoiding a hit from the rear by a truck in Toledo, OH. Later, during same trip, we experienced phantom braking with both ACC and Autopilot features turned on, and stopped using them out of safety concerns. After a new occurrence, while on cruise control on June 4th, I informed Tesla service in Clarkston, MI, but no repair, deletion of Autopilot and reimbursement was possible as I requested. We never had similar issues form November 2nd 2018 to February 9th 2022 (44.159 miles) , before purchasing and installing Autopilot.

Constant phantom breaking while using cruise control, autopilot or FSD. A reoccurring problem that happens more and more often.

My Tesla 3 suddenly braked while driving on the road from about 40 mph to 10 mph. There was nothing obstructing my car from the front or sides. It was a scary experience. My neck was jolted forward and the seatbelt pressed very tightly against my chest. I immediately scheduled for service with Tesla. I then got a call from them and was told I should be okay to drive my car until my scheduled appointment a week from now! How is this not an emergency?!

The car brakes by it and accelerates by it. Some time it says I am not holding the steering wheel and it cancels the autopilot in the middle of the long distance driving. The defective cabin camera does not see the hand position at all and randomly keeps on distracting from the front road view to the screen which is not in the same line as the road. Too many errors of auto pilot are very frustrating and distracting. The Tesla’s team tries to repair something and keeps on blaming their own departments not to fix things correctly. I have tried many times to make an appointment thru their app which is very buggy and it’s like one way communication. I have multiple recalls on my car but they don’t have time or parts to fix it. They will not allow making any weekend or within 20 mile radius service center. Once they do any repair their technician drops the ball and do not want to fix the original problem correctly. The full self driving is ridiculous I have not been able to complete even 10 miles trip without taking over in few minutes. This FSD software/hardware needs to be more accurate as soon as possible so that there is no harm done to the driver and passenger to the Tesla and other cars.

When the vehicle's directional is activated, the side camera on the activated side of the directional is activated and displays the blindspot area on the car's center screen. I.e. you want to change lanes and you activate the left directional to signal moving into the left lane, the left side camera activates and displays on the screen what is in the left lane. This is a very handy feature, unfortunately at night the "blinking" of the directional completely blinds the camera. It also completely saturates the center screen with a orange/red light when the directional is blinking. Tesla has fixed this problem with newer vehicles, they have an updated side camera that has a partition in the camera to block the light coming from the directional. Tesla will not replace the earlier side cameras. I was advised by Tesla service to shut off the camera at night. I find this solution to be completely unacceptable as I am accustomed to using the blind spot feature. This is a software/hardware incompatibility/defect and I believe there should be a recall in regards to this issue.

1) Ongoing issue with car braking suddenly when no other cars are ahead of it. 2) When in auto-pilot, the car brakes late when carrying speed. This has happened when the car is less than 1 car length behind the car ahead of it forcing me to disengage and brake hard to avoid a collision. In one incident, I had to swerve the car and drive onto shoulder of the highway to avoid a collision. 3) On 7-16 the the undercarriage cover detached from car while driving on highway.

Tesla no longer automatically turns on headlights when the automatic wipers are enabled, this used to be a functionality of the vehicle. The ability to turn on headlights is extremely difficult and requires going through multiple screens while driving, something that is extremely dangerous. Tesla also does not allow you to turn on headlights with voice command. Proposed Fixes #1) Restore functionality that turns on headlights when wipers are enabled #2) Same as #1, but as a preference setting that requires a driver to enable that setting #3) Allow a driver to turn on headlights via voice command. If there is a safety concern that the voice system may turn OFF headlights, disable the ability to turn OFF but enable the ability to turn ON. Long story short the vehicle needs to automatically turn on the headlights when the wipers are on.

There was a recall for the Model 3 trunk harness on Dec 21, 2021. Manufacturer Recall Number: TBD NHTSA Recall Number: 21V-00D Recall Status: Recall Incomplete I attempted to schedule a service appointment with Tesla to remedy this situation but they rejected my appointment. It has been more than 6 months and they still have not reached out on fixing this recall.

Since I purchased this car new in Sept 2018, the car has had a "front Left safety restraint system fault". It has been fixed over 3 times and it is going for the 4th time now. The car is going out of warranty this year and I am afraid I will be stuck with the bill if it happens again. Even though all the fixes have been free so far, it is an ongoing problem Also, the known phantom breaking, just add to the numbers. it is more than common. I almost see it coming when going under overpasses because of the shadow. The computer must see it as an object. I have inquired about the lane departure warning and they keep saying it is just a software issue. If it is activated at any point during the drive, then it says that "lane departure warning" is not long available and may be restored on the next drive.

Intermittently, the main screen that has the map will go haywire, making navigation with the map impossible and putting safety at risk. Even after rebooting the computer (while driving), the issue can persist, making it very difficult to know what speed I'm going due to the issue as it is very distracting. I have video of the latest incident available.

Ghost braking hard and want refunded for full self driving because it’s not there

This car was hit in a T bone on March 15th 2022 by a Toyota RAV4 on the driver side , the driver side was completely smashed and the car spun 2 times and came in the middle ramp. In spite of this heavy impact there were no airbags deployed , after several follow ups with Tesla I have no answer so far. The car was deemed total loss last month and even after consistent follow ups I have no answer from. Tesla. The impact was very heavy that my wife had whiplash and she went through chiropractic treatment for 2 months .. I’m very worried as the impact was so bad that this is a fatal flaw in Tesla and they do not have the airbag curtain deploy to protect the driver side at all - my wife was lucky and she is alive but this could happen to anyone .. I need an answer from Tesla and I found I could get it through this website and need the right measures take so that no one will get injured or cause life in any accident in future

Driving today on I45 between Dallas and Houston on beta autopilot I was traveling at the speed limit of 75 with much room to the next car, maybe 1/2 mile the car suddenly did a panic breaking for no reason. I took control by the time it was at about 30 mph and got back up.to speed but I'm positive the car behind me was alarmed. No damage or incident but it was quite alarming.

Driver Side Supplemental Restraint system reported an issue and need for service. Service department blames faulty electrical harness under the seat. A search of the web shows this is a common failure, leading me to believe that it is a design or a quality control issue. Tesla declines to repair under warranty because warranty expired 610 miles prior to notification.

Autopilot failed and crashed into another car while changing lane didn't detect coming in left lane and tried to changed and crashed into it. It put everyone in the car in life threatening risk

Every time we have it on autopilot on the tollway, we experience phantom braking at the same location regardless if we are going south or north. It is dangerous if there is a car behind us.

Going down an undivided single lane each way roadway at 55 MPH car suddenly hard braked and car behind me almost hit me. Most of these I don't report since it's normal for Tesla FSD or adaptive cruise to be incapable of maintaining reasonable speed for a day trip - this was worse than usual and almost resulted in an accident.

Cruise control was engaged at 70mph. Auto without warning while traveling suddenly started severe braking. Driver was only guiding steering at the time ( foot did not touch brake). The dual lane highway was level and straight. There were no other vehicles in sight. The skys were overcast so there were no shadows. There were no overpasses. I have had this happen several times when autopilot is engaged but never when just cruise control activated. Sudden braking like this at high speeds could cause a vehicle following this auto to rear end that could cause the loss of control of this vehicle that would cause a life threatening event to occur.

The optional "Self Driving Option" we purchased for an additional $8,000 when we purchased this vehicle has never worked properly. The adaptive cruise control will brake for no reason, often multiple times per mile. It seems to be affected by shadows on the road and the vehicle mistakes these shadows for obstacles. The "Self Driving Option" will abruptly jerk the steering wheel in the direction of oncoming traffic and violently disengage. My wife and I find it to be unusable. Multiple service requests to Tesla have resulted in no actions.

PHANTOM BRAKING!!! Ever since purchasing the car in March 2018 and right up to the present, when using AUTOPILOT or more recently FULL SELF DRIVING (FSD), especially at highway speeds, the car will suddenly start significantly braking and slow down for no justifiable reason. This is dangerous enough that if the vehicle behind me is not paying attention, they could rear-end me. It’s totally unpredictable when this will occur, but it does happen frequently at highway speeds. This is a very well-known problem, but even after dozens of software update releases, Tesla has been unable to eliminate or even reduce the frequency of Phantom Braking.

The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.

On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.

I was driving on a one way street when the car suddenly stopped. I was not at an or close to an intersection. There was a pedestrian waiting on the side of the road, standing between cars. He was not in my way. He was not even close to the vehicle. The car sounded audible warning and came to a complete stop. I believe this was the reason the vehicle stopped. This is the 2nd time since my 3 year ownership that this has happened. I provided Tesla with time stamps of the event during my service visit. They told me this is normal function of the vehicle. Just reporting this in case there is a more serious underlying issue that warrants additional investigation.

Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.

I was using Enhanced Autopilot on Tesla Model 3. It breaks automatically in middle of road for no reason even when there is no object in front of it. Its a life threatening situation because the vehicle behind my car will not have enough breaking distance and time at high speeds. It happens almost every month and specially under the reflection of bridges. I complained to service center and employees just ask exact time when it occurred and if exact time is not provided than Tesla employees does not do anything to resolve the issue. Looks like Tesla is putting many lives in danger.

I received access to Tesla’s Full Self-Driving system in late 2021. In the lead-up to that access, Tesla used a series of driver scoring metrics to select which users would get access first. Consistently, my metrics for forward collision warnings would show as alarmingly high, despite never coming within remote striking distance of another vehicle. On more than one occasion, a vehicle passing in other lane or turning left but in the other lane tripped the warning. At the time this registered as a red flag but more a bug of the evaluation system than the car’s recognition software. As time with the FSD suite has gone on, and subsequently with every new update, the phantom braking problem a number of users have described has plagued my experiences. Numerous times I’ve been driving with FSD engaged on two lane roads with no cars, shadows, animals or distractions of any kind around only for the car to suddenly and rapidly decelerate. Additionally I’ve received warnings repeatedly, without explanation, that the emergency braking system is disabling itself, then the warning will clear without any indication it’s either become reactive or is still disabled. Further, I’ve noticed through the new blind spot camera feature Tesla has released that my left rear-facing repeater camera can be blinded by the flashing of the embedded turn signal in the housing - but only the left signal, the right is not. This has led to, on more than one occasion, FSD disabling itself while active with little or no warning. I’ve listed the approximate date the first phantom braking occurred, but all of these problems have been an ongoing issues for months.

While using the adaptive cruise control plus autopilot, car suddenly and rapidly slows to stop. At each instance, there are no cars in front of me or any other obvious obstruction to cause the car to rapidly deaccelerate. It only happens on the freeway at freeway speeds. It is shocking and unnerving. When I quickly take back the control, I can bring the car back up to speed. So far, there has not been a car close behind me to cause a rear-end collision, but that is my fear. This has happened sporadically since I got the car, perhaps ten times total. The form asks for a date, but there are multiple across years so I put the approx latest date.

When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.

NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.

Multiple episodes of phantom breaking with the car on cruise control on the highway. The car was not on autopilot during the episodes. The car abruptly drops from highway speed with full braking until you can override it with the accelerator. This will cause accidents of someone is close behind you. As a result, I do not use cruise control.

Twice the car in Autopilot braked for no apparent reason. First time on an Interstate traveling at 65 mph in the center lane. As I was about to pass a truck located in the right lane that was going very slowly with its blinkers on, the Tesla abruptly decelerated from 65 mph to about 40 mph. Thankfully there were no cars behind me because I would have been rear ended. The second incident happened on a road inside my community that winds through a golf course. I put the car on Autopilot at 30 mph speed limit because there is radar hiding every. day. The car suddenly braked for no apparent reason . My hypothesis is there was a sign close to the road warning that golf carts cross here. There were no golf carts or people nearby and perhaps the sign was seen by the Autopilot as an object to stop the car.

The automatic emergency braking system activated when there was no collision imminent. (7:13am, 5/22/22) Neither cruise control nor autopilot was engaged at the time of incident. I was nearly hit from behind by a driver who did not expect me to stop as there was no hazard or other vehicle. Tesla inspected the vehicle and found no fault and claimed that I needed driver education. Also on a subsequent interstate trip with cruise control engaged, the automatic emergency braking system activated unnecessarily. It appears to be related to shadows on the road or pavement changes.

When driving on undivided highways, the car will phantom / panic brake due to oncoming cars approaching in the opposite lane. At times, the car phantom brakes for no apparent reason at all as there are no cars nearby. At night, it gets much worse, with the car phantom/panic braking at nearly every oncoming car. My 2018 Model 3 is equipped with radar-assisted Autopilot, but newer Tesla vehicles don't have the radar hardware at all and instead rely on a vision-only system that uses the cameras alone. When I opted into Tesla's Full Self Driving beta, the new software disabled my car's radar and my car became a "vision-only" vehicle, like newer Tesla vehicles. At this point, phantom / panic braking became significantly worse. When radar was used, the braking was rare but still unsettling. With vision-only Autopilot, it's nearly unusable. Even with basic cruise control, phantom / panic brakes happen with the same frequency as if you're using Autopilot. I basically can't use any cruise control or autopilot when driving on undivided highways. On interstates and in-city highways, phantom / panic braking does still happen, but it's less frequent.

Phantom braking, i.e. apparent engagement of brakes on car for no apparent reason during routine driving

Multiple instances of phantom braking and slow down while driving on Traffic Aware Cruise Control (TACC) and/or Autosteer mode of the Autopilot feature. In addition, the lane keeping assistance feature gives phantom warnings even though the car stays in the lane.

I saw the reports on all the auto breaking issues with tesla, and i wanted to report for over a year my car does this ALL the time when auto pilot is engaged. I can remember hundreds of times where there is nothing around and all of a sudden the car auto breaks and its hard breaking as though im slamming on the breaks.

Driving while on cruise control, the car will phantom brake. That is, it will apply the brakes: - when a vehicle is way way out there in my lane and not a potential problem. - when two vehicle are close on each left and right side lanes, but not in my lane. For instance, when on 3 lane road with all lanes going the same way, vehicles on my left and right sides out in front of me but not in front of me, the car will suddenly apply the brakes. These are just the most common instances. I get lots on incidents of the vehicle unnecessarily applying the brakes when on cruise control.

I intermittently get an on-screen message “automatic emergency braking is disabled.” Adaptive cruise control and auto-steering are disabled and I am unable to engage either one. Randomly the problem will resolve itself with no intervention from me - usually a day or two later. I have taken the car to Tesla service twice and they are unable to resolve the issue. On the last visit the service technician said that it is a firmware issue.

Recall not addressed by Tesla after 6 months

Main screen freezes up while driving multiple times per week requiring reset and unable to control safety items such as defroster.

The contact owns a 2018 Tesla Model 3. The contact stated while driving 35 MPH, the warning message "Front Left Safety Restraint System Fault. Service Required." The contact continued to drive. The contact stated that the next day, the air bag warning light illuminated. The manufacturer was notified of the failure and informed the contact that a field mechanic would be sent to his residence to repair the vehicle however, the repair appointment was rescheduled several times. The vehicle was not diagnosed or repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 21,000. Parts distribution disconnect. Defective airbag warning sign in red is also active. After repeated requests to Tesla they refuse to fix the issue and keep postponing the repair dates.

Tesla refusing to repair car to address the recall issued by NHTSA on Dec 2021.

Power conversion system failure. Vehicle would not charge from a home wall charger. Issue was confirmed/reproduced by Tesla and the part was replaced outside of warranty coverage at 96,000 miles on the odometer. Failure was sudden with no error messages.

Vehicle center screen freezing multiple times per drive. Speedometer, turn signals, autopilot, battery percentage, backup camera, blind spot monitor, parking sensors, HVAC and garage door opener all repeatedly inoperative. Audio chimes also freeze up and previously-engaged “navigate on autopilot” functions continue to operate without any visual or auditory alerts.

For a growing number of Model 3 owners, components in the HV Battery Service Panel are breaking down, yet Tesla refuses to cover the repair under its Battery and Drive Unit Warranty. Specifically, the "power conversion system" (PCS) in that panel is failing, and reducing an AC charge from 48A to 32A to 16A to… zero. If an owner drives to a location to charge from a Level 1 or Level 2 charger, and the PCS has failed, that owner will be stranded, unable to operate the vehicle. I have submitted a request for mediation to the American Arbitration Association (case no. 01-22-0001-9026), but I deem it important to not only address the problem in my vehicle, but all the others experiencing this same breakdown. I am thus reporting it to NHTSA, as I purport that a recall is in order. I will attach a more detailed description of my dispute with Tesla, as well as my original Purchase Agreement with an Agreement to Arbitrate, and a copy of Tesla's most recent warranties.

2018 Tesla Model 3, 87,000 miles. While driving, the display computer went completely black and would not reboot or display any data. Tesla repeatedly rescheduled the repair and it did not take place for three weeks during which time I could not drive safely. There was no heating, AC, defrost, speed limit, navigation, audio alerts, or sound system. When Tesla finally fixed it, they did so by replacing the entire computer at a cost of almost $1800. They never told me why the computer failed. Tesla had similar failures in the Model X and S which were repaired at no cost up to 100K. The NHSTA should issue a recall and require Tesla to pay for all these failures at no cost. This is a huge safety issue.

The enhanced autopilot failed to recognize a divider/Jersey barrier or alert the driver of the obstacle, as the software is advertised and was relied on to do, at an exit ramp and ran into the barrier without any type of maneuver or breaking to avoid the collision causing substantial injury to the driver. This exit is a very busy exit on I-95 with many commuters going to work at this time. It was by sheer luck that no other vehicles were involved. The driver endured an immediate stop from above 50mph to 0 in about a second. As far as I know, no inspection was performed. There were no warning messages, symptoms or problems related prior to the incident.

The contact owns a 2018 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Hello. I am writing this report to describe a dramatic decrease in steering responsiveness and vehicle front-end control over my ownership of this car from new. Over about the last year, I have noticed that the steering and handling of the vehicle is not nearly as composed as it was when new. Today, the car has difficulty staying centered in the lane. This unsteadiness is especially evident at Interstate speeds (60-75mph) while the car enters a curve and experiences suspension loading. It feels loose and floaty, almost like the toe is changing while mid-corner. This results in "hunting" or back-and-forth steering inputs just to stay on center. Furthermore, any type of road imperfection causes dramatic bump steer. This culminates into white-knuckled grip driving, since the car will sharply pull out of its driving line. Performance driving, long road trips, or higher-speed cruising are no longer possible with this uncertain steering. Safety is somewhat impacted and the driving and ownership experience is dramatically diminished. For example, a new driver has difficulty with this car due to the ambiguous steering. Over the year this issue has continued, the car has been inspected exactly one dozen times, nine visits to various area Tesla Service Centers and three to reputable and performance-oriented suspension shops. They have confirmed some type of pulling but have yet to adequately resolve the issue. Across all service visits, I have requested and completed replacements of many front-end parts: solid lower control arm bushings, upper control arms, and wheel hubs. Also, a dozen alignments, few balances, and new tires. I have attempted to make an appointment with Tesla for a rack-and-pinion replacement, but they continue to serve alignment estimates and show a lack of willingness to truly troubleshoot my issue. The vehicle has not been inspected by police or insurance. There have been no warning messages related to steering hardware, computer, or control systems.

The upper control arm, UAC, on my Tesla is rubbing against its joint causing significant noise such as squeaking and friction when turning the steering wheel due to normal wear and tear. More specifically, the lubricant inside the UAC has worn off. This is a known issue when researching online forums. However, Tesla refuses to acknowledge the defect and has "renamed" its part number. This has put myself and others at risk because of the high cost associated on repairing and replacing the UAC. DIY-ers that cannot afford this out-of-warranty repair are taking it in their own hands at an attempt to alleviate the noise and friction caused by a faulty and defective UAC. The problem has been apparently reproduced in this model yet the service center refuses to cover it. Simply put, anyone that sits inside of my car always asks, "I think your car is broken - why is it making that noise" yet Tesla has stated that the UAC needs to be replaced out of warranty to resolve the issue.

Daylight running lights are not operating, a warning in the instrument cluster of not operating lights is not give. So the driver is not aware of the issue! Repair is not possible the entire light unit needs to be replaced ! This is a come issue with the Manufacture Tesla as I found a lot of complains on the internet with this specific issues

Car slammed on brakes as we were overtaking truck. Car may have mistaken truck's shadow for an object; this was around noon on a clear sunny day. Braking was sharp enough to cause an accident had someone been following us closely.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at a slow speed in ongoing traffic, the vehicle accelerated independently and bumped into the vehicle in front of her lane. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. No police report was filed. The contact stated her vehicle did not need any repairs but the other vehicle did. The vehicle was not diagnosed or repaired. A dealer was not contacted about the incident. The contact stated she continued to experience the failure. The contact stated on November 2021, while she was driving at slow speed in a parking lot, the vehicle accelerated independently and she crashed into a concrete post. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. No police report was filed. The contact called the manufacturer and was referred to the body shop. The contact took the vehicle to the body shop and had the bummer, the passenger side headlight, the bender, and other front components. The vehicle was repaired. The contact stated she had experienced the failure on 4 different occasions in total to herself and once to her husband. The contact stated her husband ran into bushes but no damage to the vehicle. No one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 17,000.

Stopped in left turn lane. On green light car in front and I began our left turn. I was some distance behind the car when suddenly my brakes applied automatically and I came to complete stop. Luckily car behind did not rear end me. Also, my car started beeping and a warning said something to effect: automatic emergency brake activated.

screen shows "Front passenger restraint system fault Service is required" Tesla technician confirmed that "Occupant Classification System(OCS) Filter Module" needed to be replaced and the technician replaced it. Please see attached files.

While on auto assist car engages in phantom braking

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The contact then attempted to ship the vehicle to Hawaii and was informed that all recalls must be serviced before shipment. The dealer was notified about the recall and informed her that parts were not available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Autopilot hard breaks whip lash randomly beeps saying take over when going through an intersection or next to a semi. Phantom breaking

Every time a passenger sits on the front passenger seat, an alert " passenger seat restraint system fault" comes on. First time it was repaired under warranty back in 2009 and now the same issue has come back Feb/ March2022. The car is no longer under warranty and Tesla said this repair will the responsibility of the car owner.

While vehicle was engaged in autopilot and adaptive cruise control on the freeway in traffic it has intermittently accelerated toward the vehicle in front requiring the driver to abruptly manually press on brakes to disengage the adaptive cruise control in order to avoid colliding into the vehicle in front. It has also suddenly braked on the freeway when there was no object in front requiring the vehicles behind to abruptly slow in order to avoid collision to rear of the vehicle. This has happened multiple times over years. I did report it once to the manufacturer who could not explain or reproduce it. There were not warning messages or lights to demonstrate failure of the system.

The contact owns a 2018 Tesla Model 3. The contact stated while driving 75 MPH, the HVAC system became inoperable. The contact stated that the cold weather had frozen the windows and the contact was unable to properly see out of the windows and windshield. The vehicle was taken to the local dealer but was not yet repaired. The manufacture was notified of the failure. The failure mileage was 51,000.

My 2018 Tesla Model 3 failed to engage its automatic emergency braking system - resulting in a collision due to the vehicle in front of me suddenly braking.

The auto cruise control brakes hard suddenly for no reason !! This puts the car in danger from vehicles behind me as the very unexpected slow down. Also, the blind spot warning has no audible and the car in next lane is too close beforeit turns red on the scree. It's not safe to turn your viewing to the screen from the road to change lanes. I drive the old fashioned way to be safe by looking over my shoulder before changing lanes.

The vehicle looses power on the freeway and will continue to slow down despite repeatedly depressing the accelerator and holding it down. The vehicle has been brought in to Tesla and no fix has been found to this date. No warning lights go on and sounds are heard to alert to any problem. I have video of this.

Sudden Unintended Acceleration: While pulling forward onto our driveway (with incline) at a very slow speed, the car suddenly accelerated and brake was not working. Automatic emergency braking also failed.

My blindspot warning cameras display gets completely washed out at night, (unable to view alongside my vehicle) whenever the directional blinker lights. This causes me to loose view of anything alongside my car. This only happens during darkness. This has been corrected in newer versions of the camera, but Tesla refuses to repair this under warranty. I was instructed to have the cameras replaced at my cost or to disable the feature. They refuse to fix this under warranty. I have included the complete correspondence with Tesla after requesting service.

My Model 3 regularly brakes at highway speeds for no reason it does this in daylight but more frequently at night also - it appears more common in the rain - where reflections off the wet pavement seems to appear as solid objects to the cruise control i have stopped using the cruise control now - it is frightening to have the car suddenly slam on the brakes at highway speeds

The horn has failed and been replaced twice in three years. The problem is the placement and design which leads to water getting in and causing corrosion. The first time this happened in late 2019, I had no warning that it was failing or not working until I needed to use it to alert another driver of a potential incident. Now in 2022, I heard the horn had a different tone to it when someone pulled out in front of me. I made an appointment to have it repaired again. Once again, there was corrosion on the horn. I believe this is a safety concern as the horn allows any vehicle to alert other drivers or pedestrians of what could be a bad situation. The Tesla service center did not seem too concerned with this issue and recommended that the horn be used after parking the car when it is driven in the rain. I think there must be a design flaw if a three year old vehicle is on its third horn already.

Started hearing noises in left wheel well and notifications of stability control disabled and alignment issues. We scheduled an appointment, but were told it was safe to drive. As I was picking up my son, the left wheel locked up and the car had to be towed to Tesla Service Center. Problem is exactly as the recall issues for the 2019 Model 3 and Y recall.

My car is equipped with forward-facing radar, but ever since Tesla turned it off in favor of "Tesla Vision" my Autopilot/TACC experience has been greatly worsened. The car suddenly (and very unsettlingly) slams on the brakes on the highway or city traffic (I have FSD Beta) for anything from shadows, to hills/inclines, to curves, or minor harmless debris (shopping bags) in the road. This has not yet caused an accident but has almost come close. Other issues: - FSD Beta, when engaged, forces the computer to have control over the high-beams and windshield wipers. The car obsessively flashes the high beams whenever possible, including on well-lit city streets. On multiple occasions this has triggered road rage in surrounding drivers because they think I'm flashing my brights at them for no reason. There is no reason to engage the brights in a well-lit urban environment. - Forward Collision Warning has become completely unreliable and routinely warns for cars that are not in my lane or in front of my car directly. This makes me more likely to just ignore the warning.

I needed to back up slightly to make room to get our of a parallel parking position. I pressed the brake and put the car into reverse, pressed the accelerator slightly to back up. I then pressed the brake again and put the car into Drive. I then pressed the accelerator slightly to drive off, but the car suddenly accelerated in an uncontrolled manner. I was able to slam on the brakes to prevent an accident. This is not the first time that this type of unintended acceleration has occurred in this vehicle.

The rear view camera fails intermittently due to this recall. I was scheduled to replace the harness causing the problem, but appointment was cancelled. No new appointment is available or scheduled by Tesla. Having this issue for the last few months is a safety hazard when backing up the vehicle.

Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.

While on adaptive cruise control, my car breaks on highway for no reason. Looks like it happens at certain parts of highways. I noticed this at at least 3 highways and it breaks unexpectedly causing the vehicles behind me to almost crash into me.

The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.

regularly experience phantom breaking and unwarranted early collision warnings

The car has repeatedly (but not often) initiated emergency braking while traveling on a freeway. It has done this in literally the same place on California highway 85 several times, and occasionally on other freeways. It has always been a clear, sunny day, and it seems to occur when the vehicle travels from deep shade into bright sun (i.e. as when going under an overpass). The road was straight with no vehicle directly ahead for several hundred feet. I have reported this to Tesla via the app. and through the service departments. I have included date and time as well as location on some occasions. The only comment I have received was that the logs showed no problems, and no further action was taken by Tesla. When the severe braking occurred, an alarm went off in the car (a beeping sound). At least once a following car nearly collided with me. I was probably traveling in the range of 68-73 MPH. I do not have dates or mileage information, but Tesla may based on the occurrences I reported.

Everyday while I am driving on the highway, when the car is in cruise control, multiple times it decreases the speed drastically for no reason.

"PHANTOM BRAKING" when cruise control is on, usually when on the freeway. Sometimes it occurs next to other vehicles, sometimes there are no cars around. On a 600 mile trip it will often occur at least once and most of the time 2-3 times. If it was slippery, the sudden braking could cause loss of traction. If someone was too close behind me they could rear-end me. No one has inspected the issue. Has been occurring since I've owned the car. No warnings.

While traveling from San Diego, CA to Louisiana on the self-drive mode the car abruptly stopped in traffic 3 times (while this was at night there was no concern for an accident). On the return trip back home it did it 1 more time in the daylight hours, but this time there was an 18 wheeler behind me. We were doing the speed limit at the time, which was 75mph and it slammed on the brakes making me go from 75 mph to 60 in seconds. I was able to take control of the vehicle and get it back to highway speed before there was an accident.

On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.

Since we purchased this car 3 years ago, when driving with the cruise control, it has in appropriately applied the brakes. This is a ongoing problem. This is a frequent occurrence (once or twice during 100 mile drives) mostly on 4 lane high ways. The most common situation where this happens is on a uphill rise in the highway and a overpass at the top of the hill. It can be a slight application of brake or a very strong application which is very dangerous with a large truck or close following car behind you. I only use cruise control to rest my foot on long rides and turn it off when approaching a over pass. There are other times it is turned on when a truck passes on the other lane or a car entering the high way from an entrance ramp that the white lines are worn out. We only use the cruise control with great care.

The software on the car is and has always been updated to the latest standard. Driving on east and westbound on US 60 near Phoenix and Mesa AZ the car will emergency brake from time to time. This condition has continued for years off and on and is still happening as of this week. Generally speaking it appears to be caused by shadows from the overpasses and is far more prevalent at low sun angles that create significant shadows leading up to those overpasses.. I don't recall it happening after dark. On several occasions I have submitted "bug" reports via Tesla's online automated system.

the car tart to have sudden unintended acceleration at low speed after fully charge. The car will stop at the road Suddenly. leave car and back. The AC run for 1 min and shut down. I heard a sound which is from battery switch. 9/21, 11:15 am It happened again. I hear a sound and the car show alert. “”Pull over safely” — The autopilot system will slow down a lot passing a bride, even there is no car in the road.

The car breaks automatically when neighboring cars drive by during autopilot. I have a family of 4. This appears to happen when using autopilot almost every single time. It has gotten worse over the years. This car is becoming dangerous.

While using Autopilot adaptive cruise control at speeds of 50-70 mph, the car suddenly applies the brakes even though there is no car or other hazard anywhere near the car. This phantom braking has been happening since I bought the car in 2018. I imagine it's a software problem. I read recently that NHTSA is investigating a similar problem on 2021 and 2022 Tesla Model 3s, so wanted to let you know that this problem is also affecting my 2018 model. Also I read that there's speculation that the problem was as a result of a software update over the past year, but in my vehicle the phantom braking has occurred since 2018. The problem most recently happened last week.

“Phantom emergency braking” problem while autopilot engaged. Will go from 65 to 45 or sometimes lower. Occurrences are unpredictable. There are no apparent causes. If I set driving speed to be 65, I expect it to remain at 65 unless adaptive cruise control reduces the speed for a slower moving car in front of me or if there is a detected potential for a collision. This problem causes driver anxiety. The fear is someone behind who is not paying attention or following too close rear ending the vehicle if it brakes suddenly. Sometimes I wonder if a bug hit a sensor or camera and caused the braking, but it doesn't always happen in the same location. It's jarring. I've tried adjusting other settings like crash avoidance detection, but it hasn't made any difference. This has been happening since taking delivery of the car, but I expected a software fix to be implemented before now.

The contact owns a 2018 Tesla Model 3. The contact stated while driving 55 MPH with the Autonomous Self Driving function engaged, the vehicle would intermittently brake. The contact stated that the failure only occurred while on autopilot. There were no warning lights illuminated. The contact stated that the failure was erroneous because there was no other vehicle in close proximity. The local dealer was contacted and it was confirmed that the failure was common however, there was no current fix. The vehicle was not repaired. The contact stated that the manufacturer was not notified of the failure. The failure mileage was 28,000.

I read in the news that you are investigating phantom braking in cars without radar. I want to make sure you are aware that this is also affecting cars with radar. Each software update makes it worse as they seem to use the radar less and less.

The car has been suddenly slowing from 70miles/hr to 50 miles/hr on the highway when on autopilot. I’ve been noticing this for about 6 months

Tesla FSD beta/ autopilot has frequent phantom braking. Sometimes for oncoming traffic in opposing lane or because of parked cars or even a shadow or nothing at all. It’s dangerous especially when it slams on the brakes so hard items in car will fly to the front. Could cause rear end collision or startle driver and cause them to react poorly. I have been doing bug reports and sending emails to Tesla FSD beta team since 11/2021 after each new update and it has never been resolved even remotely to an acceptable safe feeling product for use.

I drive along the highway and all of a sudden while I'm in adaptive cruise control my car brakes suddenly for no reason.

On multiple occasions while my car was in Autopilot mode on highways and at highway speeds, I have experienced rapid braking (phantom braking) when there was no apparent reason for such. All of the phantom braking events have occurred on sunny days, usually around mid-day. Most often, the events have occurred when approaching a bridge or overpass. My supposition is that the system is mistaking dark shadows under bridges as obstacles that need to be avoided. As a result of the frequency of these events, I no longer use the system on sunny days.

1. Phantom Breaking when on Adaptive Cruise Control. 2. Many times , unexpectedly there will sudden application of brakes, or slowing down of car when on highway and with speed in range of 55-65 mph. 3. Mostly this happens when big truck comes in front or passing thru a bridge. 4. Many times I am not able make any reason of this sudden brakes. 5. Many times due to sudden deacceleration , I have a car following in back, came very close , and honking.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at highway speeds with the vehicle in auto pilot mode, the vehicle would erroneously reduce speed and on occasions nearly come to a complete stop. On one occasion while driving approximately 70 MPH, the speed was suddenly reduced to 10 MPH. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 5,000.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at 60 MPH with the cruise control activated, the vehicle inadvertently decelerated to 40 MPH. There was no warning light illuminated. The accelerator pedal was depressed and the vehicle responded and accelerated as needed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The dealer also informed the contact that the failure was a known issue and that the manufacturer had been made aware of the issue. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,484.

Phantom braking- was driving at 65mph and car hard braked and decreased to 55mph in 1 or 2 seconds

On several occasions, with Autopilot engaged my 2018 Tesla Model 3 has strongly applied the brakes while traveling at highway speeds, despite the fact that there were no obstacles up ahead. This has occurred throughout my ownership of the vehicle, and in each instance, it has been extremely unsettling. It required me taking manual control of the vehicle in order to return to highway speed. I do believe that on these occasions my safety and that of my passengers and other motorists has been at risk. It is worth noting that each time this has occurred there has been an overpass up ahead. I have hypothesized that the Autopilot interprets either the overpass or the shadow cast by the overpass as an obstruction. In my experience there is an apparent correlation here that is worth exploring. I was motived to report my experience after reading today's NY Times article (2/17/2022) about "phantom braking". The article indicates that you are "focusing on Tesla Model 3 compact sedans and Model Y hatchbacks that were made in 2021 and 2022 and sold in the United States." Based upon my experience, you may need to you broaden your inquiry to include other model years.

As others have reported, please add my 2018 Model 3 to the list of reports of the vehicle having constant phantom breaking issues that Telsa needs to address. I'm glad you are conducting this investigation. Most times phantom breaking occurs I submit a "Bug Report" using the voice button in the car that sends car logs directly to Tesla so they will have records of these phantom breaking issues at the exact time and location my car experienced it. While it is random it also is very predicable at certain spots on highways I drive in the Bay Area. Namely 680 South in the HOV lane right before the Mission Blvd. exit. At least 90% of the time even I'm the only car in that stretch of road the car breaks hard for no reason. It is occurs so often in that section that I typically disconnect the Advanced Cruise Control in sections as well as other section of the Bay Area where phantom breaking consistently occurs. Two of my neighbors also have M3's and we have compared notes and we all typically see phantom breaking occur in similar areas in the Bay Area.

My 2018 Tesla model 3 experiences “PHANTOM BRAKING” specifically and repeatedly traveling eastbound on the Loop 202 approaching 32nd street in Phoenix AZ. I have reported this issue to Tesla with no resolution.

While driving to work, in 2021, I had experienced sudden deceleration and disengagement of the autopilot. It happened a few times. I have ignored it thinking it to be an electronic glitch. I did not know how to report to Tesla. But since I was sharing my data with them, I thought they will pick up some issue and alert me if there is really something malfunctioning. But I just found out that other customers has had similar issues and that I could report it to NHTSA, therefore I am reporting it albeit delayed.

Car constantly phantom braking seemingly because of oncoming traffic safely in their own lane.

On January 11, 2022 I was driving in Live Oak, Florida with my cousin when my left lateral link came loose from the chassis. The left driver’s side tire turned to the right and the linkage arm dug into the ground causing the car to veer right and bringing the car to an abrupt stop. By the grace of God we were driving in town and only going about 20 mile per hour and no one was hurt but the front driver’s side tire was shoved against the wheel well. The driver’s side door can’t be opened as a result of the left front quarter being pushed into the driver’s door which may indicate frame damage. This appears to be a manufacturer’s defect and I have found that there is a recall of 2019-2020 Model 3’s and 2020-2021 Model Y’s ( https://insideevs.com/news/544553/tesla-recall-suspension-issue-december/) for this same defect. I have a 2018 Model 3 that was delivered late in 2018. I was not informed of this recall and had not idea that this was a safety hazard. As I stated above, no one was injured in this incident. However, if I had been on the interstate going 70 miles per hour, this could have been fatal.

Consistently reverse backup camera is delayed appearing on screen. Camera views will be black for several seconds before video feed appears. After video feed appears it consistently freezes initially and then stutters when vehicle is in reverse motion. This legally required safety device puts pedestrians or property at risk as visibility is severely hampered. While over the shoulder visual checks can still occur a functional reverse camera provides additional visibility for shorter objects or children. No warnings appear, just degraded ability to view behind vehicle. Has happened over several years with various software versions, but lately has been consistently bad every time the car is put into reverse. Unclear if this is software only or a combo of hardware and software not being able to reliably handle reverse camera video feed. Current software is 2021.44.30.5

When driving on autopilot on highways phantom breaking occurs for no reason. There are no warnings, the car just slams on the brakes. Elon Musk has state they were removing radars from cars to eliminate this issue and disabling it in cars with that hardware, but since my car have gone to all vision it is much worse. While following vehicles should always follow at a safe distance to prevent collisions, the reality is most drivers follow too closely and this could very easily result in a rear end collision. It could also trigger road rage from following drivers assuming the driver is doing a brake check on them. This has occurred numerous times over various software versions, but its much worse with the pure vision version of autopilot. Current software is 2021.44.30.5

Tesla -- Front Driver Door Damage January 9, 2022. I recently had an accident with my 2018 Tesla Model 3 attempting to back out of my garage. On January 9, 2022, I put the car in reverse and started to back up the car when I noticed a potential obstruction. Alarmed, I jumped out of the car to move the obstruction behind the car, but in my haste I did not place the car in park. The car continued in reverse without me in the car. I quickly jumped back into the car to apply the brake and place the car in park. I was too late: the open car door hit the center post in the garage destroying the driver’s door. It all took place within one or two or, at the most, three seconds. The damage included a crumbled aluminum body panel, damaged hinges and damaged support beam. Total repair cost is $2900. I am surprised my Tesla Model 3 would continue to move in reverse without anyone in the driver's seat. Is this normal operation for Teslas? Is this a normal operation for other cars? (I have 2019 BMW X3 which immediately shifts from Reverse to Park when the car driver’s door is opened.) I believe this could have been a very dangerous situation. I have been advised that I should not have gotten back into the moving car, but I don’t know how much more damage could have resulted had I not been able to stop the car when I did. -------- 1. Car continued in reverse after I left car. 2. Dangerous jumping back into a moving car as car door is hitting garage support column. 3. The problem has not been reproduced. 4. Several auto repair shops provided estimates for repair. The car is at one of the auto repair shops now for repair. 5. There were no warning lamps, messages or other notifications.

Was on highway using full self-driving feature when my car suddenly braked hard and in other instances I received a forward collision warning to take immediate action. These incidences (1/17/2022 & 2/6/2022) occurred when no cars were in front of me. I do not feel safe using this feature.

While using Tesla autopilot on surface streets, the car will randomly brake. Additionally, it frequently thinks that green lights are red and will stop the car at an intersection which can cause an accident as other cars will not be stopping.

Both Front Upper Control Arms needed replacing. Suspension had an awful creaking noise. They said it wasn’t officially a service bulletin or recall however they have been proactively fixing cars without the owners asking for them (several people I know), and I had to pay for the repair due to being out of warranty. This was added to my last service appointment on their behalf but it needed to be corrected. Issue became prevalent a week prior. Unsure if safety was at risk. No warning messages. Only inspected and confirmed by Tesla themselves.

When I use auto pilot on freeways, the car will suddenly brake, when there are no vehicles or obstructions in front of me. The sudden reduction in speed is jarring, as I fear getting rear-ended. This "phantom breaking" has happened on numerous occasions, to the point that I do not use auto pilot when I have other passengers in the car.

Many times when I am driving using the adaptive speed control the vehicle will suddenly brake very hard, slamming on the brake, scaring the driver and all passengers in the car. When this happens, there were no other vehicles near our vehicle at the time. If another car was behind mine at this time,I feel that it would surely have caused an accident. I have documented these occurrences each time and brought to the attention of Tesla Service department.

When using autopilot on the freeway there are multiple incidents where the brakes are aggressively applied for no apparent reason

I drive twice a week from Washington DC to Charlottesville, VA, a distance of 117 miles each way. 35 miles are on an interstate and 82 miles are on a divided 4-lane state road. Since I restarted this commute in September 2021 after Covid shutdowns and summer break, I have experienced recurring, frequent problems with the car's vehicle warning system, adaptive cruise control, and forward collision notification system. When I drive on the interstate (where there is currently a great deal of construction), the adaptive cruise control keeps automatically adjusting my speed when there is no speed limit change. So I might be traveling at 65 mph when my speed is suddenly lowered to 30 mph. There are no warnings, either visual or audio. The speed just changes. This is incredibly dangerous and requires me to be hyper-vigilant to avoid a rear end collision, or to turn off the cruise control system. When I travel on the state road, I receive frequent visual notifications of a collision risk ahead of me. I received four of them yesterday, and there was nothing in front of me at all. But sometimes, all automated systems disengage, a visual warning appears on my vehicle screen, and a loud klaxon sounds. This happened twice yesterday. It often occurs when I'm driving on a hilly stretch of road, when I'm ascending towards a crest in the roadway. It happens more at night than in daylight, but it happens without warning under a variety of conditions. The car also has an automatic lane change feature, which used to work reliably, but now seems more capricious, for no apparent reason. I engage the system, the screen shows it's safe to change lanes, the vehicle initiates the lane change, and then the car suddenly lurches back into the lane I'm leaving, saying the function isn't available. This has happened in all traffic conditions, from an empty highway to one with moderate traffic. I don't use the system when there's a lot of traffic.

Car randomly brakes very hard when using driver assistance systems. This has happened on wide open roads on clear days, multiple times.

my Tesla heater and windshield defroster's are not able to keep the windshield free of ice when it is below 32°. Heat does not come on strong enough until about 15 to 20 minutes after driving. this provides a dangerous situation with visibility

Tesla introduced blind spot camera availability with the release of Version 11 software. When the driver switches lanes while in autopilot by engaging the turn signal stock at night, the built in turn signal led above the repeater camera blinds the camera by washing out and degrading the camera picture as the turn signal led turns on and off. This has been remedied in newer model year cars as shown in the following youtube video-- https://youtu.be/_BUPsjguqdY This is a safety hazard to vehicle occupants as well as the driver of the vehicle as the repeater camera is being blinded by the turn signal led.

Tesla recently updated the vehicle to software 2021.44.25.2 This update mad major changes to the screen/dashboard making simple operations needed while driving much more complex and DANGEROUS to do while the vehicle is in motion. These include things we normally do every day. Requiring several screen touches and prolonged concentration on the screen instead of the road is a dangerous distraction, and will result in accidents. I requested that they revert tot he previous software version, and they refused to do so. THis is not an acceptable answer. LOTS of Tesla owners are upset about this badly designed update. They either need to IMMEDIATELY roll it back to the previous version, or produce a new update that fixes all the issues this has caused.

When the vehicle is in autopilot, it sometimes (once every couple of months or so) will suddenly engage automatic braking as though there is an obstacle detected in front of the vehicle. In nearly every instance, this has happened at one particular location on an interstate where an overpass casts a shadow on the interstate on which the vehicle is located. The problem seems to be that the vehicle senses an object in front of it and the collision avoidance system is engaged; however, that "object" is only a shadow. This has happened in a few other locations (not simply this where this one overpass is).

I have been plagued with Tesla’s phantom braking for *years*. For all that they do, this seems like a problem they are not willing to invest enough resources to combat the problem. Some releases have been better than others but for last batch of releases, it has gotten far worse than ever before. The car is afraid of bridges and slows down unreasonably. The car is afraid of overhead signs (carpool ones especially) The car is afraid of cars riding on or near the lines of an adjacent lane. The car is afraid of oncoming traffic on the left while driving. What is ironic is these events of aggressive braking is all for nothing. 90% of the time,. The car brakes and does drama without actually having enough time or space if what it was afraid of actually happened. The car has a rear facing camera - why can’t it adjust behavior based on tail gating? Would the car rather have a rear end collision or be afraid of a bridge? It is straight dangerous. The fact there aren’t a lot more accidents is auto pilot/fsd drivers be a large majority pay attention. But, I have had close calls and *many* angry drivers around me get frustrated when it happens. It’s been happening for 4 years…. I realize navigating a complex intersection is a tough problem to solve. They have prioritized this over the fundamentals of driving in a sane way on the freeway in a straight line. It’s ridiculous and I for one am very tired of this problem lasting so long. What chides me is that, “car, why are you braking when a car right in front of you magically went through the bridge you are afraid of?” It is basic logic and simple/obvious clues to help avoid this. They choose not to use it. Also - being in technology myself, I have to rake Elon over the coals. No one smart chooses to not use available data. Elon calling ultrasonic data to be ‘noise’ to turn to vision only is a sign of great hubris over being pragmatic. His ego regarding Lidar is a problem.

1) What component or system failed or malfunctioned, and is it available for inspection upon request? answers: the automatic emergency braking system was incorrectly activated on several occasions, yes 2) How was your safety or the safety of others put at risk? answer: my Tesla braked unexpectedly in the driveway of my home 3) Has the problem been reproduced or confirmed by a dealer or independent service center? answer: no 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? answer: no 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: no

The side repeater cameras become very hazy with a pink shade at nights and the camera view when the turn signal is turned on displays this. This is quite dangerous if we rely on camera view for blink spot checks at nights.

Tesla has upgraded the visual interface of the Model 3 to version 11 of their software. My vehicle is now running version 2021.44.30.7. The new interface hides critical functions of the vehicle required for safe operation of the vehicle, such as windscreen wipers, front and rear window defoggers behind the multiple menus of the user interface meaning unfamiliar drivers are unable to safely operate the vehicle. Previously these items were on the bottom status bar of the display. Telsa have placed entertainment options as the priority for the display versus safety options. Charging rates and associated energy safety options are similary hidden behind multiple menus or require the charge port to be opened to access functionality. The user interface of the vehicle is now more like a smartphone with attention to entertainment versus attention to safety. Critical controls need to be permanently on display on the top or bottom of the display so unfamilar drivers can readily access functionality for safe vehicle operation in all weather conditions. My wife, who drove the vehicle using the previous interface with controls clearly displayed on the bottom bar of the display, now feels completely unsafe in the vehicle, as multiple clicks through menus on the display are required to activate devices versus the single click on a function in the previous version. She now has to concentrate on the menu and divert her attention from the road to the display to active a function such as window defogging or wipers, presenting a serious hazardous situation for her and other road users. NHTSA and Tesla need to address the now unsafe condition of Tesla vehicles running this new user interface. Tesla in Europe has been subject to safety sanctions by government agencies for concealing critical vehicle functions including these.

The Dec 2021 software update changed the touchscreen drastically making it dangerous to use while driving. More time must be spent taking one's eyes off the road to find the icons, and more icons must be touched to control the component (e.g., turning on the defogger). I worry there will be an accident. Tesla customer service has been unresponsive. The chatbot told me to watch videos (which I did and which were unhelpful). No person has responded to my complaints and queries about how to revert the touchscreen to the previous version.

Car rear ended, brakes froze after reacting to a car in front of me. Behavior unexpected and Tesla should not have frozen break maybe Abs kicked in

When driving with the driver assist Auto Pilot active it's possible to disengage Auto Pilot but Traffic Aware Cruise Control (TACC) remains active. When Auto Pilot is active the auto pilot system has control of the car including navigation, maintaining the lane, and speed. Speed can be set by the car or driver. In some cases disengaging auto pilot disables TACC , in other cased TACC remains active. A driver may be caught off-guard when the car continues forward at the set speed after disengaging auto pilot. This difference in behavior can surprise a driver and that puts every other driver in the area at risk. Ways to disengage Auto Pilot : 1) Press up on the right-side stalk (also used to engage TACC & Auto Pilot) on the steering column behind the steering wheel. When pressing up on the stalk Auto Pilot and TACC are both disabled. 2) Step on the brake pedal. Pressing the brake pedal disables both Auto Pilot and TACC. 3) Turn the steering wheel, for example to avoid a road hazard or a vehicle in the car's path. Turning the steering wheel only disables Auto Pilot functions, TACC remains active. The car continues to move forward at the speed Auto Pilot was using. The three disengagement methods have similar, but different outcomes. The result is a driver by moving the steering wheel can disengage Auto Pilot while cruise control remains active. This problem is compounded when considering Tesla's forward collision warning and avoidance has issues with stationary vehicles like those stopped at off ramp traffic lights or in traffic jams (this will be covered in another report). Since cruise control remains active when Auto Pilot is disengaged by turning the steering wheel is as designed there are no warnings or alerts. Several time I've had to swerve or slam the brakes to avoid contact with other cars and trucks after taking control with the steering wheel while Auto Pilot was active. This happened several times, date listed in Additional Details is near first time.

I own a 2018 Tesla Model 3. On December 1st, 2021 I heard a clunk in the front left wheel area while backing up. I stopped and found a 3 inch long 1/2 inch diameter bolt on the ground. I had my vehicle towed to the Tesla service center. They claimed that this was not associated to the recall for similar failure on 2019 and 2020 vehicles, but they extended the warranty and replaced the entire front end suspension system. Specifically, they claimed that this is not a safety issue, but they did me a "favor" by servicing this under warranty. The repair was exactly the same as the recall on the 2019 and 2020 Tesla model 3 cars. Then on January 14, 2022 I was driving over a very low speed bump and the entire right front end dropped. After inspection, it was visible that the same bolt that had dropped out of the left front tie rod had dropped out of the right front tie rod, but this time more catastrophically. Luckily, I was in a parking lot and driving slowly, but if I had hit a pothole on the highway 5 minutes earlier, it almost certainly would have cost me my life or severe injury. The tow truck driver noted that the bolt was only screwed in for less than 1/2 inch and there was no locktite on the bolt. I had the vehicle towed to the closest Tesla service center. I gave them the dropped bolt. I have not yet heard the resolution from Tesla. My biggest fear is that this is also a systemic issue on the 2018 Tesla Model 3 and it is not being addressed by Tesla. At this point in time, I am in fear of driving my vehicle whether they repair it successfully or not. Please advise me on how to protect myself on this issue. I am afraid that the repair technicians do not properly know how to repair this "clear" safety issue.

There was a seatbelt failure warning that came out on the screen. For obvious reasons, this ranks pretty high for safety concerns. I scheduled a service for it and was charged because apparently my car is out of warranty. Considering this is a manufacturer failure and not a wear and tear issue, a reasonable person would not lay cause on the owner but rather a quality issue, or the lack of it. I did a little research and found out that this is not an isolated case but rather an ongoing issue with other owners as well. A few instances would indicate an isolated issue but multiple occasions would suggest a systemic failure. Please consider reviewing the matter and resolve appropriately. If it is not Tesla’s responsibility so be it, just have it reviewed because so many other lives may be in danger without accountability. Thank you.

The latest update of the software (V11) has moved functions that were previously accessible on the main screen to a sub-screen requiring 3 touches compared to 1 before. These functions include the windshield defogger, rear defroster, and the seat heaters. This requires having to look and interact with the screen much longer than before, impacting safety. Prior software (V10) had buttons on the screen emulating those of other cars. These required 1 touch to.enable/disable the function. It now requires 3 touches: 1 to pull up the sub-panel, 1 to enable/disable, and 1 to dismiss the sub-panel. Also, the prior software allowed you to see the status of these functions on the screen. Now you have to touch the screen to pull up the sub-panel and touch again to dismiss.

Recent Tesla software versions have hidden vital safety controls (front and rear window defrost) in sub-menus on screen where previously they were always present on the screen bottom row. Furthermore, frequently used controls (seat heaters) have been moved to sub-menus while they were previously on the main screen. Both of these above changes pose a distracted driving hazard. I have not personally installed these updates, but according to Tesla documentation this means I am no longer covered by vehicle warranty. This presents an unfair choice to owners: maintain vehicle warranty or allow Tesla to modify the vehicle in undesirable and fundamentally unsafe ways.

Tesla released Software Version 11 in late December which removed several key functions from being persistent on the main screen (“one tap” access) and buried them in sub menus which makes them dangerous to access when driving.

display controls moved behind a sub-menu in v11 software update. very dangerous to the point of distraction to just turn on the defogger! Fonts are way too small. important icons/info now hidden behind two extra taps on touchscreen.

At night the camera feed turns bright orange with turn signal blocking the over half of the view.

Tesla's newest V11 update for Model 3 removes frequently used features from direct access of the driver. Now many options that were one-tap require navigating into a menu system to control, forcing the driver to take their eyes off the road creating a dangerous situation. This update allows for limited customization to bring quick access to games to the screen, hiding defrost, heated seats, etc. Tesla does not allow users the long term choice to avoid major user interface design upheavals, defeating learned muscle memory in favor of 'newness'. This is not the first update that has made the car more difficult to operate in motion. If a user avoids an update, eventually Tesla forces the update or can refuse to troubleshoot an issue with the car. Unexpectedly Tesla says some connected features may also stop working. Tesla should offer security and connectivity bug fixes but a user defined choice on whether the car's control surface continues to radically change over the life of the vehicle. Given the absence of physical buttons, the continued obfuscation of basic functions over time makes the car less safe to operate. Image uploads show permanent features on screen bottom in V10 vs new game customizations in V11

Rear under carriage shield gets pulled off under normal driving conditions and rips off the bumper cover and rear wheel wells

The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.

Tesla released V11 software for its cars on December 24, 2021. The following controls were previously directly accessible on the touchscreen: Wipers, Front Defrost, Rear Defrost. These high importance safety controls have now been buried under sub-menus. I was shocked driving my car tonight when my windshield started fogging up and the Front Defrost button was not visible anymore. I could have crashed while searching various UI sub-menus to find it again in a panic.

Latest software update from Tesla buried easily accessible features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for many seconds to activate the functions. This can be extremely dangerous.

The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.

Tesla recently rolled out version 2021.44.25.2 of their vehicle operating system. This update introduced several major user interface changes. Including moving commonly used “virtual buttons” that had been permanently on the main screen, into buried sub-menus. This requires the driver to take their eyes off the road for a significant amount of time. Among the biggest concern is the windshield wiper controls. But also, seat heaters, and trip data.

Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.

The v11 software update buries many important buttons that were always up, to find basic functions needed for driving I now need to spend up to 15 seconds digging through multiple menus to say, turn on a defroster or the wipers.

Recent software update to the vehicle has made the care unsafe to drive. They completely reworked where all car control buttons on the main screen were located. They removed essential car function from the main screen. Specifically, windshield wiper control and defroster control are now buried in submenus. I am having to take my eyes off the road for 2-3 continuous seconds to find commands in these submenus and I can't tell you how unsafe this feels. Car windows/windshield fogs up and I can't find the defroster touchscreen button. Suddenly starts raining and I have to scramble to find windshield wiper touchscreen button. The touchscreen buttons for turning on fog lights and regular car lights are buried. This happened with a version 11 software update within the past few days. Before this - no problems. Please help us.

On November 30 at 6pm I was driving north on I-75 in the Tampa area with Navigate on Autopilot activated. I was in the middle lane, it was dark, and there was lots of traffic. My screen asked me to confirm the autopilot request to move to the left lane. I tapped the stalk to confirm. I did not look in the left lane and was not controlling the steering, though my hands were on the wheel. The car immediately turned into the left lane and side swiped a police vehicle. Nobody was injured and the damage to both cars was minor. Previously I had received alerts that my left pillar camera was "blocked", but the alerts went away, so I assumed that there was no problem. When the alerts appeared, auto steer was deactivated, but when the alerts went away auto steer worked again. I do not remember when the first alert appeared, but probably earlier in November 2021. Subsequently, the alerts have appeared and disappeared. I have requested service from Tesla, but the appointment is scheduled for next month. The officer in the police vehicle and two other officers who came to the scene looked at my vehicle and took pictures. I received accident report, Crash Number [XXX] from Hillsborough County Sheriff's Office (Case Number[XXX]), but no citation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.

Latest Tesla UI update, V11 (2021.44.25.2) is less user friendly, especially for essential control operations while driving. - Front, Rear Defrosters, and Seat Heaters are now buried in multiple tap menus. Windshield wiper adjustment option buried in multiple tap menus or unreliable swipe motion to reveal options. Areas where these buttons used to be are now "blank" spaces that were done for "aesthetics" more than "practical utility". - Menu options and notifications are narrower and too low for quick visbility (e.g. Car alerts, Windshield wiper adjustment). - Speedometer number is too thin and small. - Autopilot notification icon is much smaller, so it is less obvious to the user if the system is active or when it can be activated. - "One tap dashcam recording" now missing on Map screen. "Honking to save clip" may cause confusion to other drivers if wanting to save footage, so that is not a proper solution. - Map at night time is now much harder to see smaller/non main roads. Poor map contrast/visibility - Supercharging locations view requires multiple taps to get to and gives less "map view" of charging stations overall. Compared to one tap or able to persistently see charging locations on the map. - Interface unnecessarily expands all differnet audio source as different "icon buttons", so it may take longer for someone to look and find the correct option - UI mostly requires swiping up/down to expand or close out menus. This is a longer action than pressing an "X" button in the corner that was previously there. Aware that pressing the same icon will close the menu, but X is more intuitive and quicker than doing a full gesture swipe motion that may fail at times to bring back the proper Map menu.

The latest Tesla software update (their “holiday update”) has buried important controls in menus where they are difficult to access. For example, defrost and wiper controls were available directly on the main screen prior to this update. They now require multiple taps to get to with the associated further distraction from keeping eyes on the road. Less critical but oft-manipulated control (such as seat heat) that were are the main screen are also now buried.

Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.

Side fender cameras quit working intermittently. Tesla repair tech said they need to be replaced and he's been replacing "hundreds" of them.

Safety Issue - A matter of life or death Many times since I’ve owned the Model 3 in late 2018, I have repeatedly contacted the service representatives about the A/C vent blasting out hot air over 90 degrees. I was told a software update will fix the issue. However, many software updates have taken place, it is not fixed. This now looks like a physical issue with the design flaw. This needs to be fixed. It can mean life or death for my family and my dog sitting in the back seats. This issue can be reproduced when I drive the Tesla over a long distance over an hour. Please see other people has already document this issue on YouTube. https://www.youtube.com/watch?v=JudtkliZNjo

Tesla auto pilot does not stay in lane under certain conditions. On the freeway, it failed to recognize plastic reflective stanchions while driving on freeway interchange. The car was making left turn from 101 to 5 north. the car hit the stanchions while making the left turn. I took over the left turn as soon as the car hit the stanchion. The car did not recognize the stations because some stations were missing . The car can make very difficult left tuns on the freeway interchanges. It can make 270 degrees turns. It can make 90 degrees turn at 65 mph and slow down at the last minute to 45 and make the turn without any problem. But it does not recognize stanchion on a left turn. Another problem is AutoSteer in the streets. When passing through an intersection with no traffic , it steers in the Opposition direction lane.This happened about three times. The Autosteer does not recognize the lane in the intersection when the divider lines are missing or there are no other cars to use as a lane reference.

Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3

Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21

I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.

On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.

Every time I make a turn or go over a bump, there is a loud squeaky noise and the tire pressure goes down from 44 to 36 psi. Even when driving straight without anything like a stop or a bump, the squeaky noises happens. The noise comes from the front passenger side.

Car backup camera has been unavailable for use for months. Originally the issue was intermittent and only happened after Tesla alarm system active so Tesla service could not reproduce issue at dealer. They had me perform full factory reset and now issue is constant. Tesla has been unable to fix the issue stating that it is a software problem and engineers will need to create a software patch to correct. Unable to see safely out of back window to backup creating hazardous condition every time car is put into reverse. Have already taken car in for service, performed complete factory software reset, and uploaded all new software per Tesla instructions. They claim there is no fix for my backup camera so I am driving a car with no ability to see when I am in reverse.

Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.

car caught on fire drove aobut 10 min in the morning average speed was about 10-20mph start smog and car doesn't work anything i got out of the car when smog getting bigger and started burn

VIN: [XXX] I had an accident driving my Tesla model 3 on July 16th. Here is what happened: Driving autopilot at highway speed at ~65 mph Stray wheel/tire came and hit the front center hood/bumper of the car headon The hood flipped open tearing the hinges/struts on both sides of hood; hood lay flat on the front windshield With hood laying flat covering the whole windshield, front visibility became ZERO, also covering front windshield cameras Airbags popped on driver side (steering and below steering), and DEFLATED right away Autopilot did NOT disengage even after airbags deflated; car continued to drive ~65 mph on autopilot Not been able to see anything in the front, with both airbags deflated, and car still on autopilot at ~65mph, I found myself in a very life-threatening situation Eventually pulled the car to the shoulder on the left after changing one lane (still not been able to see anything through the windshield at ~65mph). Requesting: 1. Review and identify what Tesla auto-pilot could have done different and make improvements (since car had data on both sides of the car and front and back, as a computer, it should have at the very least slowed down or braked; or better yet avoid the on-coming wheel all together in that split second) 2. Why didn't the autopilot dis-engage and continued driving? 3. Front hood needs to have two front latches as in other cars - i.e., one main, one backup for situations like these (e.g., like Mercedes); single latch is not enough; both hinges holding the hood are very weak and broke within a second with just the wind. Hinges/struts need to be stronger. Just a wheel and here we are with a totally broken hood? 4. Autopilot is wrongly advertised as auto-pilot INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

In a heavy Florida rain this afternoon about 3:30pm EDT I noticed my automatic headlight with windshield wiper function was inop. The lights normally go on with windshield wipers in the past. Upon investigation Tesla has removed this function at least on Model 3 and Y cars for some regulatory reason. It is unsafe to have to go to the touch screen to turn on headlights in this situation. Owners are complaining on forums but i think more drastic action is required.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at 45 to 50MPH in auto-pilot, the vehicle inadvertently veered into the left turn lane but continued straight into oncoming traffic. The contact stated that the vehicle collided head-on with the other vehicle. The contact was unaware of any warning lights or audio warnings. The contact stated that the front driver side and the knee air bags deployed. The contact stated that he sustained chest injures and a scrape on the right wrist and left knee. The contact declined transportation by ambulance so no medical attention was required. The contact stated that the other driver was complaining of pain but also denied transportation by ambulance but informed the contact that she would seek medical attention later. Both divers were seen on the scene by emergency personal. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle failure cause was not diagnosed or repaired. The contact was awaiting to hear from the insurance company to determine if the vehicle would be a total loss. The manufacturer was made aware of the failure. The contact inquired of the Event Data Recorder (EDR) information from the manufacturer, however, was informed that it would take several weeks for that information to be retrieved and provided. The failure mileage was approximately 16,115. Consumer stated Tesla's messenger, from their Superior, CO office, stated that the Autopilot did not fail.

Driver front lower control arm bolt backed themselves out

The Tesla Model 3 manual is unclear on what situations it is appropriate to use various ADAS functions of the car. For instance, on page 86, it says to never use autosteer on city streets or construction zones. Then on page 87 it says "if you choose to use it on residential roads" which should never be acceptable. Then, on page 94, it discusses the use of Traffic Light and Stop Sign control, and how the vehicle will detect and stop for these controls when using autosteer. These are controls which only exist on city streets. It is impossible to utilize this advertised feature while obeying the manual's other limitations. The same conflicts exist in areas such as page 87, where it first says that the vehicle may steer out of a lane to avoid an object, but then immediately warns that that the car will not do this in the very next paragraph. Page 93 warns you to "be ready to assist" as approaching construction zones, not to disable AP like the warning on page 86 requires. With inconsistencies in the manual such as these, it is expected that a user would be confused as to what the capabilities and limitations of the system are, posing a safety hazard. Additionally, the vehicle is capable of enforcing these warnings itself. As described on page 87, the vehicle is aware of the road type it is currently on. Rather than expecting the user to not use it on prohibited city streets, the system should enforce this limitation if it is one the manufacturer actually expects the user to obey.

Car was totaled after uncontrollable acceleration. Air bags were deployed

Had an alert show up: Front Passenger safety restraint system fault | Contact Tesla Service First time was in July 20, 2020; Tesla service added a part under warranty: SERVICE KIT - OCS REWORK(1479982-00-C) Second time was on August 10, 2021; Tesla service wanted to replace the whole seat out of warranty: NA-M3 PASS SEAT ASSY LHD RH PRM PUR BLK No Lumbar(7654324-01-D)

Within the first day, my 2018 Tesla Model 3 lost all instruments, safety indicators, and touchscreen controls while driving on the freeway. The car did this *multiple* times, without warning. Each incident lasted several minutes. It was alarming, and there was no way to tell what systems in the car were working (such as automatic emergency braking or cruise control), and no way to change settings, or even know if the turn signals were working as I tried to exit the highway. The Model 3 has only one screen where everything (including basic instruments) is displayed and most controls are accessed. When the screen freezes, we lose access to basics like speedometer, collision safety or system failure warnings or even speedometer readings, as well as control of headlights, wipers, climate control, lock / unlock, navigation, and many other essential functions. During these failures, we do not know what if any safety systems are still operating. Typically when this problem occurs, the screen "freezes" while driving, without warning or any indication of trouble. The screen remains unresponsive for a lengthy period (typically minutes) until the screen goes completely black for a time, and then eventually a Tesla logo appears, followed by instruments and controls gradually being restored. The car was delivered from the factory to my home in this state, with other obvious defects—Tesla did not permit us to test-drive it. The next night a Tesla technician saw the failure happening in real time, through Tesla's remote diagnostics. He said the car was probably not safe to drive. I asked to return the car under Tesla's satisfaction policy, and he agreed to start the refund process. Tesla refused to take the car back, and the car has continued to exhibit these failures. This has been happening since the car was delivered in October of 2018.

When driving on 1-5, which is The major Expressway connecting San Diego all the way to The Canadian border near Bellingham on a number of occasions when I have had the driving assistance system on, the car has suddenly and rapidly slowed down when there is a gentle incline. This is not a a gradual slowdown but one that is rapid, and one that requires me to push the accelerator so that I am not endangering the occupant of the car behind me,( the car has never come to a complete standstill) this in spite of there being no cars in front. Further this occurs at multiple speeds. This has occurred on a National expressway and as you can imagine there are no steep inclines on 1-5. I read yesterday that there is an investigation on Tesla’s autopilot system and as much as I am appreciative of technology, glitches such as this can be life threatening and my hope is you investigate this feature of Tesla’s autopilot system as well. Please note that the date I wrote below is a random date as this has occurred multiple times. And further, the car did not give me any warning of a malfunctioning component.

I bought the standard autopilot for 2 model 3sI find it highly useful. It keeps me in the middle of my lane. Warns me with loud signal and bright red car marking of cars in my blind spot if it is dangerous to change lanes. Allows me to see clearly all cars around me. It will not allow me to drive without my hands putting active pressure on the steering wheel. I feel that it makes driving much much safer. Driver still needs to pay attention with active pressure on steering wheel.I drive 30,000 miles per year. I paid $3000 extra to buy the autopilot after not having it for the first 6 months. It was well worth the cost.Should be a standard feature on all new cars!!! My wife who drives my other model 3 has had the same experience.

Bolt that held holds the control and subframe came loosened over time. Tesla is saying it is my fault but there are multiple people with the same issue on the internet. Consumer stated back in August 2021, front lateral link separated and caused damage to sub frame. It was determined by Tesla’s service center at the time that this was due to driving conditions but driving on California roads should not cause an issue this damaging. Vehicle was not part of a recall but was repaired. https://insideevs.com/news/509767/tesla-model3-control-arm-fix/ https://insideevs.com/news/438005/upper-control-arm-chronic-defect-model-3/ https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ https://teslaownersonline.com/threads/suspension-bolt-not-torqued-tesla-roadside-a-joke.15115/ https://www.insideevsforum.com/community/index.php?threads/another-extremely-poor-tesla-model-3-quality-and-experience.8247/

The 12V auxiliary battery failed around 6:45pm PST on Aug. 8, 2021, causing the car to be unresponsive - Tesla acknowledged this. There was no warning prior to the battery failure. The driver (my wife) was trapped in the car because the electronic door latch would not open and the windows would not retract. My wife was panicked, crying and kicking at the window. I had to break the window to get her out. Tesla replaced the 12V battery as an item under warranty. They believe that I/we should have know about the manual door release to avoid breaking the window. This manual release is unmarked and inconspicuous. Tesla claims that the manual door release is described in the car's user manual; however, the car's user manual is electronic (no hard copy provided) and was not accessible because the car was unresponsive. The user manual can only be accessed from the car's display screen. There is no telephone number to call a Tesla representative and no way to access the user manual via the iPhone application. I had no choice but to break the window. Tesla is aware that their 12V batteries are failing prematurely and are not doing anything to prevent drivers from being trapped inside vehicles. The tow truck driver said he picked up four Tesla cars on Aug 9th for the same battery issue. I spoke to multiple other Tesla owners and none were aware of the manual door release. This includes one of my neighbors who received his Tesla a few months ago. It was not explained during the delivery process. The driver must rely on an electronic user's manual that can only be accessed when the car is operational. The faulty battery creates a condition that renders the car non-operational, so the contents of the user manual are irrelevant. Furthermore, the unmarked door release is an insufficient safety feature. Airplanes, buses, trains all have emergency exits marked. Apparently Tesla chose not to do this. Tesla created an unsafe situation where people can be trapped.

I hadn't used the middle seat belt for a couple years. When I had a visitor I tried to use the middle belt, and it pulled right out if the seat. Upon further inspection I found that the back seat (drivers side) latch was also not connected to the vehicle and was only being held in place by the seat cushion. This was only apparent if you lifted up the rear seat cushion. My 5 year old daughter had been riding in this seat for tens of thousands of miles, and had we been in an accident she would have had no protection. I cannot be sure if the belt was never installed at the factory, or was removed during service and not reinstalled by a negligent technician, but a quick Google search showed that I wasn't the only person with this issue. Consumer stated vehicle has been repaired.

Approximately two months before the incident, I started having occasional clicks/clunks/creaking noises when turning the steering wheel at low speeds. By the time I got an appointment and took it to a Tesla service center (Nov 4, 2020), they couldn't reproduce and didn't care to check the suspension beyond a test drive. The noise gets worse, and I schedule another appointment for Dec 16, 2020. During this time, the noise gets even worse, and the car suffers from occasional suspension vibration & shaking. Additionally, the symptoms start to manifest at higher and higher speeds. On Dec 13, 2020, the entire front suspension started to shake at around 35 mph which continued for ~10 seconds until I slowed down. This was just as I left home. I pull over and see the bolts attaching the lower control arm to the subframe on the front passenger side completely loose. Photos attached. If the front suspension had detached where there was more traffic and/or at higher speeds, I could have been in a terrible accident.

The AC system seems to build up moisture in the evaporator or filter every year, and an unbearable smell eventually occurs every time the AC turns on (usually in the warm summer months). While tesla does say they recommend AC system maintenance (cleaning and filter replacement) every two years, the smell should not be the trigger or a symptom. I actually had my car serviced last year for this and paid $180, and the smell is already coming back almost exactly one year later. They are saying this is not a defect, it is something that i will have to pay for each time it occurs.

https://youtu.be/Q74d_rK5aKk Please find the above YouTube link that has the front camera video at the time crash. Issues: ======= 1.) Tesla auto emergency brake didn't alert or stop. 2.) Obstacle awareness didn't alert or stop the vehicle 3.) Lane keeping assistant didn't alert/warn. All autopilot basic safety settings were enabled.

Computer Box, chip or BRAIN OF THE CAR THAT CONTROLS EVERYTHING. We bought the car in palm spring Tesla Brand New & paid in full amt.. After 5 MONTHS, GLITCH & BLACK SCREEN IS ONE OF THE MANY PROBLEMS. I brought my car to Tesla & told then personally the GLITCH & BLACK SCREEN problem & they said they will RECORD IT IN THEIR SYSTEM. THIS HAPPENED SEVERAL TIMES WITHIN 2YRS OWNING THE CAR. Every time I brought my car to Tesla I always tell TESLA TO CHECK THE BLACK SCREEN & GLITCHING that always happen. All they said IT'S A MINOR PROBLEM JUST REBOOT IT. Sometimes the car SHUTOFF AUTOMATICALLY WITHOUT A WARNING & COME BACK AFTER 10 MINS. TWICE HAPPENED WHEN I WAS DRIVING HIGHWAY 10 IN CA THE CAR SHUTOFF & ALL WENT GONE, NO HAZARD LIGHT, NO LEFT & RIGHT TURN SIGNAL LIGHT, NO BREAK LIGHT, NO HEADLIGHT & BLACK SCREEN APPEARED, MORE.ON JUNE 21, 2021 IT HAPPENED AGAIN WHILE I WAS DRIVING. I was SCARED & I drove my car to the nearest service center in Rancho Cucamonga when it happened. They checked the car & THE PROBLEM WAS COMPUTER OF THE CAR. They told me my car was over 50K MILES & is out of warranty & I have to PAY OUT of POCKET. They told me my car history DOESN'T show record in their system reporting black screen or glitch & they WANT AT LEAST AN EVIDENCE that I SUBMITTED A REPORT to Tesla. I looked at my phone & I FOUND AN EVIDENCE WITH A VIDEO REPORTING TO TESLA BY EMAIL. After they saw STILL DENYING ALWAYS GIVING ME THE RUN AROUND. UNTIL THE MANAGER IN RANCHO CUCAMONGA TOLD ME IF I WILL NOT AGREE TO FIX MY CAR AND PAY OUT OF POCKET, THEY WILL RELEASE THE CAR WITHOUT FIXING IT & THEY WILL TAKE BACK MY RENTAL CAR. HAVING ME DRIVE MY CAR TO HOME WITHOUT BREAK LIGHT,.HEADLIGHT, TURN SIGNAL LIGHTS, HAZARD LIGHT, BLACK SCREEN & MORE. TESLA PALM SPRING DENIED & Rancho Cucamonga WILL NOT FIX IF I WILL NOT PAY OUT OF POCKET. EVEN MY BUG REPORT THEY TOLD ME THEY DIDN'T SEE MY REPORT. I HAVE NO CHOICE, I ended up paying $2k plus to fix the computer box that controls the car.

The contact owns a 2018 Tesla Model 3. The contact stated while using driving and with the Full self-driving feature activated, the vehicle nearly crashed into other parked vehicles. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 21,389.

Car was parked in driveway and spontaneously caught fire at 4am; I suspect that ti was the 12v battery that leaked and corroded and caused a fire after looking at the security footage which showed that the fire originated in the frunk; Tesla say they are unable to find a cause of the fire, It has been 5 months since the incident.

On May 28, 2021 I took my Tesla Model 3 in to have the undercarriage replaced after it came into contact with water and started to separate from the car. Tesla replaced both the front and rear aero shield panels under warranty. I was told this should not happen again as this part is an upgraded version from the original part. Seven days later, the same issue occurred where the part began to separate from the vehicle. This is a potential safety hazard for other drivers if it is not observed to be separating, it can fall off completely and become a flying object or road debris causing an accident for others.

Rear view camera often does not turn on (or is black, while side view cameras work); rebooting car's software system has no effect, as other owners have advised. Tesla mobile technician replaced camera, still doesn't work. Says it may be software or chip-related issue with media control unit.

My car was parked and was charging in our garage when it suddenly shut off. I got into the car to get something, but noticed the car's computer screen did not light up. I tried to open the glove box and it also would not open. When I tried to open the car door button, it also would not open the door while I was still inside. I got out of the car using the manual car handle and realized the charger would not unplug from the car either. I was very scared that the car was going to burn because the battery was charging at the time and everything suddenly happened. In addition, the backseat doors do not have a manual car handle to open the door. In an event of an emergency and the power shuts off, how are passengers sitting in the backseat going to escape from the vehicle??? The cause was due to a 12v battery malfunction.

After approximately 6 months after taking delivery of Model 3, a dank smell, like dirty socks emanates from A/C vents after car has been sitting in hot weather. This is a known problem with water remaining on a/c evaporator coils, thus creating a perfect environment for mold. Tesla refuses to cover this defect as part of their warranty even though they acknowledge the design flaw. Meanwhile, its customer are subjected to foul smelling mold each time the drive the vehicle in the warm weather.

The contact owns a 2018 Tesla Model 3. The contact stated while entering and starting the vehicle, the front driver side safety retrains fault message was displayed on the screen. The air bag warning light was illuminated on with error code: RCM-A021. The contact reached out to a local dealer who sent out a mobile mechanic to the residence to inspect the vehicle. The contact stated that the front driver’s side wiring harness was defective. The wiring harness was replaced and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

FRONT SEATS HAVE A MANUAL DOOR RELEASE IN CASE OF EMERGENCIES. REAR OCCUPANTS DO NOT HAVE AN EMERGENCY DOOR RELEASE. I DO NOT WANT MY CHILDREN TO DIE IN A FIREBALL DEATH INSIDE THE CAR. PLEASE ASK TESLA TO RETROFIT THE FIX THEY PROVIDED TO OTHER MODEL 3 CARS. PLEASE SEE THIS VIDEO ON THE TESLA FIX: HTTPS://YOUTU.BE/M6REH0CSYZK (JUMP AHEAD TO THE 2 MIN MARK). MY CAR DOES NOT HAVE THIS ON EITHER SIDE FOR THE REAR OCCUPANTS. PLEASE SEE ATTACKED PICTURE.

THERE IS A BUILDUP OF WATER AND CONDENSATION IN THE REAR TAIL LIGHTS OF MY VEHICLE. THE ISSUE IS KNOWN BY TESLA AS THEY REPLACED THE SAME PROBLEM BEFORE, HOWEVER, NOW THEY ARE NOT COVERING IT UNDER WARRANTY EVEN THOUGH IT IS A COMMON PROBLEM AMONG MODEL 3 OWNERS.

SO FAR I KNOW ALL 2018 TESLA MODEL 3 IS NOT EQUIPPED WITH PEDESTRIANS WARNING SYSTEM.

DURING LOW SPEED, BOLTS BECAME LOOSE AND COMPLETELY DROPPED OUT OF LOWER CONTROL ARM CAUSING ONE WHEEL TO VEER TO THE RIGHT. VERY CONCERNING THAT CRITICAL STEERING COMPONENTS DO NOT HAVE A CASTLE NUT AND COTTER PIN, IF THIS WOULD HAVE BEEN HIGH-SPEED THERE COULD HAVE BEEN LOSS OF LIFE. TESLA IS FAILING TO ADDRESS CONCERNS OF SAFETY, THERE ARE NUMEROUS OTHER REPORTS OF THESE BOLTS COMING LOOSE.*DT Consumer concerned about the noise and vibration while driving and brought the car in for inspection on 9/1/20 to a Tesla dealer. Dealer stated rim was bent which caused the vibration and the bolts became loose after an impact with a speed bump. Consumer having a hard time understanding how low speed impact could cause a grade 8 bolt to become loose.

THIS IS A COMPLAINT ABOUT SUSPENSION FAILURES IN TESLAS. THERE HAS BEEN A CRASH IN ITALY WHICH IS ALMOST CERTAINLY CAUSED BY A BROKEN SUSPENSION. THE VIN OF A JUNKYARD TESLA HAS BEEN USED TO COMPLETE THIS ONLINE SUBMISSION SINCE THE VIN OF THE CAR IS UNKNOWN. THE CRASH INJURED 2 PEOPLE. HTTPS://LADIGE.IT/TERRITORI/RIVA-ARCO/2021/04/11/RIVA-LA-LUSSUOSA-TESLA-SI-SCHIANTA-IN-GALLERIA-FERITI-UN-RAGAZZO-DI-PINZOLO-E-UNA-RAGAZZA-DI-TORBOLE-1.2884987#2 THE CRASH SCENE PHOTOGRAPHS SHOW A TESLA WITH 3 WHEELS. THE BACK WHEEL HAS FALLEN OFF. SKID MARKS ON THE ROAD SHOW ONLY 3 TIRE MARKS. THESE SKID MARKS COULD NOT HAVE BEEN CAUSED BY THE DRIVER INTENTIONALLY SWERVING AND BRAKING PLEASE INCLUDE THIS CRASH IN YOUR INVESTIGATION INTO TESLA SUSPENSION FAILURES. THANK YOU.

WHILE IN MOTION, THE VEHICLE CREAKS AND SQUEAKS FROM THE SUSPENSION AREA. CONTROL ARMS GO BAD PREMATURELY AND COULD CAUSE A CRASH AND OR DAMAGE TO THE VEHICLE.

I DISCOVERED A FLAW IN THE MODEL 3 HORN MECHANISM THAT YOU PRESS ON THE STEERING WHEEL. I HAVE SEEN THE MECHANISM AND WHEN YOU PRESS ON THE LEFT OR THE RIGHT SIDE OF THE HORN BUTTON, YOU CAN HEAR THE MECHANISM CLICK, BUT IT'S NOT ACTIVATING THE HORN, YOU NEED TO APPLY ALOT OF PRESSURE ON THE SIDES FOR THE HORN TO ACTIVATE. I HAVE ALREADY HAD THE MECHANISM REPLACED ONCE WITH TESLA AND IT'S THE SAME ISSUE. I HAVE HEARD ABOUT OTHER MODEL 3 OWNERS HAVE THE SAME ISSUE AND TESLA NEEDS TO COME OUT WITH A BETTER HORN MECHANISM LIKE IN THE MODEL S OR MODEL X WHERE SERVICE CENTERS CAN ADJUST SENSITIVITY OF THE MECHANISM. NORMALLY IN OTHER CARS YOU CAN USE YOUR THUMB TO PRESS THE HORN ON THE LEFT OR RIGHT SIDE OF THE HORN MECHANISM, BUT IT'S TAKES ALOT OF PRESSURE EVEN IN THE MIDDLE. THE PHOTO I ATTACHED IS THE MECHANISM I AM TALKING ABOUT IN THE STEERING WHEEL.

THE CAR WAS PULLING VERY HARD TO THE LEFT. TOOK IT TO TESLA SERVICE CENTER. THEY GAVE ME AN ESTIMATE OF NEARLY $6000 TO REPLACE CONTROL ARMS AND BUSHINGS AND STEERING RACK ETC. THEY SAID THE PARTS WERE DAMAGED FROM "OUTSIDE INFLUENCE". WHATEVER THAT MEANS. THE CAR IS 18 MONTHS OLD AND HAS 29,000 MILES. NO ACCIDENTS OR DAMAGE EVER. THIS IS A MAJOR MANUFACTURING DEFECT THAT COULD HAVE HAD DISASTROUS OUTCOMES IF I DID NOT PICK UP ON THE SYMPTOMS FIRST. THIS IS IN ABSOLUTELY NO WAY RELATED TO ANY "OUTSIDE INFLUENCE". THIS IS A DEFECT PLAIN AND SIMPLE, AND A MAJOR PUBLIC SAFETY ISSUE, TO SAY THE LEAST. TESLA REFUSED TO COVER THE REPAIRS UNDER WARRANTY, AND I AM TRYING TO WORK THOUGH THE CALIFORNIA ARBITRATION PROCESS NOW. I WILL HAVE TO RENT A VEHICLE FOR WEEKS OUT OF POCKET WHILE THIS PROCESS IS PENDING.

I WAS DRIVING MY MODEL 3(IN MOTION) IN THE LEFT LANE OF A 3 LANE LOCAL ROAD (3 LANES EACH DIRECTION). THE CAR SUDDENLY DISPLAYED 2 WARNING LIGHT, "UNABLE TO DRIVE" AND ANOTHER WARNING ABOUT VEHICLE POWERING DOWN, MOVE TO A SAFE LOCATION. THE CAR STOPPED A FEW SECONDS AFTER DISPLAYING THESE WARNINGS. I DID NOT HAVE ENOUGH TIME TO MANEUVER THE CAR TO A SAFE LOCATION. I WAS STUCK ON THE LEFT OF THE BUSY ROADWAY. I WAS OFFERED HELP BY A POLICE OFFICER AND A PEDESTRIAN TO HELP PUSH THE CAR TO SAFETY. I WAS UNABLE TO ENGAGE THE CAR IN NEUTRAL TO ALLOW THE FOLKS HELPING ME TO PUSH THE CAR. THE 2 MAIN MAJOR SAFETY CONCERNS WAS THE VEHICLE SHUTTING DOWN COMPLETELY AND THEN BEING UNABLE TO SHIFT THE VEHICLE TO NEUTRAL TO MOVE IT TO SAFETY. PLEASE INVESTIGATE THIS. MY FAMILY COULD HAVE BEEN IN THE VEHICLE WITH ME AND WE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED IN AN ACCIDENT. THANKS.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF THE ROAD. THE CONTACT INDICATED THAT DURING THE FAILURE THERE WERE NO OBJECTS OR VEHICLES NEARBY TO CAUSE THE BRAKING SYSTEM TO SUDDENLY ACTIVATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 5,000.

WHILE DRIVING MAJOR FEDERAL FREEWAYS (I65 & I85) BETWEEN HOUSTON AND N.C., THE CAR WHILE ON AUTOPILOT AND TRAVELING AT FREEWAY SPEED (70 MPH) WOULD EMERGENCY BRAKE WHEN APPROACHING SOME (6-7 TIMES) OVERPASSES APPARENTLY THINKING THE OVERPASS WAS CROSSING TRAFFIC OR A FORWARD OBSTRUCTION. THIS ALSO OCCURRED (3-4 TIMES) WHEN IT WAS SIMPLY A RISE IN THE FREEWAY AHEAD. THE BRAKING ONLY LASTED FOR MAXIMUM 1-2 SECONDS, BUT SINCE THE VEHICLES BEHIND ME WOULD NOT BE EXPECTING ME TO BRAKE, I CONSIDER THIS A SERIOUS SAFETY ISSUE.

I WAS IN BUMPER TO BUMPER TRAFFIC ON THE FREEWAY ABOUT TO CHANGE LANES. I WAS ON TOTALLY MANUAL OPERATION. THE CAR SUDDENLY ACCELERATED AND HIT A CAR AND CONTINUED WITH MY FOOT ON THE BRAKE TO HIT ANOTHER CAR. THERE WAS NO COLLISION DAMAGE WARNING OR AVOIDANCE AUTOMATICALLY STOPPING THE CAR.

WE RECENTLY GOT INTO AN SUA WITH OUR CURRENT TESLA 3. I WAS TURNING INTO MY DRIVE WAY AND I CAME TO A COMPLETE STOP. WHILE I WAS WAITING FOR THE GATE TO OPEN AND WHEN I BRAKED, THE CAR SUDDENLY SPED UP VERY FAST AND I STEPPED ON THE BRAKE AGAIN BUT THE CAR DID NOT STOP. THE CAR WAS ALSO IN HOLD MODE WHEN I LATER CHECKED I NEVER STEPPED DOWN ON THE ACCELERATOR HARD ENOUGH TO REACH THE SPEED OF RUNNING THROUGH 2 CEMENTED METAL GATES. THE AIRBAGS DIDN'T POP OUT AND TESLA'S SENSOR BREAK SYSTEM ALSO DID NOT ACTIVATE. I ALSO BELIEVE THAT THERE WAS AN ISSUE WITH THE COMPUTER SYSTEM OF MY CAR A SHORT WHILE AFTER I PURCHASED MY CAR (APRIL 18, 2018). I WAS DRIVING BACK HOME WHEN THE DISPLAY SCREEN WAS STUCK ON THE PARK MODE FOR THE WHOLE ENTIRE DRIVE BACK. I COULDN'T TURN ON MY SIGNALS, OR SEE MY MPH. EVEN AFTER I GOT HOME, IT WOULDN'T TURN OFF EVEN AFTER TRYING FOR 2 HOURS SO I HAD TO CALL ROADSIDE ASSISTANCE AND SHE TOLD ME A WAY TO RESET THE CAR. ( I HAVE VIDEOS TO PROVE THIS.) THERE HAVE ALSO BEEN INCIDENTS WHEN I AM BRAKED AND WAITING AT A RED LIGHT. I OBVIOUSLY PRESSED ACCEL WHEN THE LIGHT TURNED GREEN, BUT THE CAR WENT INTO PARK MODE AND I WOULD GET STARTLED AND QUICKLY MANUALLY TURN IT INTO DRIVE MODE. THIS HAS HAPPENED APPROXIMATELY 4-5 TIMES IN THE PAST YEAR AND EVEN RECENTLY IN 2021.

MULTIPLE TIMES, THE PASSENGER AIRBAG INDICATOR ON THE DASHBOARD SHOWED THE AIRBAG WAS NOT ACTIVATE DESPITE THE PASSENGER SEAT BEING OCCUPIED BY A 112 POUND PERSON WITH A BUCKLED SEAT BELT. THERE IS NO ACTIVE NOTIFICATION THAT THE AIRBAG IS DEACTIVATED IN THE PRESENCE OF INDICATIONS OF OCCUPANCY OF THAT SEAT. THIS COULD LEAD AN INATTENTIVE DRIVER OR PASSENGER TO BELIEVE EVERYONE IS SAFE WHEN, IN FACT, THE PASSENGER IS NOT SAFE.

WHILE DRIVING ON A HIGHWAY TESLA SUDDENLY HARD BRAKED OUT OF NOWHERE. MY SPEED DROPPED FROM 70 TO 30 IN A COUPLE OF SECONDS. THERE WAS AN 18 WHEELER BEHIND ME AND IT COULD HAVE BEEN A DEADLY COLLISION IF I HADN'T INTERVENED. THIS IS A KNOWN TESLA BUT THAT SOMEDAY WOULD KILL SOMEONE.

THE REAR CAMERA DOES NOT WORK. AT FIRST IT WAS INTERMITTENT, NOW IT IS PERMANENT. I HAVE DOCUMENTATION OF MANY INSTANCES WITH PHOTOS. I COULD UPLOAD ONLY ONE.

CAR FREQUENTLY FAILS TO UNLOCK, OR TO SHUT DOWN. HAVE REPORTED THIS DOZENS OF TIMES TO TESLA WHO HAS FAILED TO ACKNOWLEDGE OR FIX THE ISSUE. WHEN LEAVING, THE CAR WILL SOMETIMES SIT WITH ALL SYSTEMS RUNNING, DOORS UNLOCKED, READY TO BE DRIVEN AWAY. WHEN TRYING TO ENTER, IT FREQUENTLY WILL NOT UNLOCK AS CLAIMED. WE CANNOT DEPEND ON THE CAR TO UNLOCK IF WE WERE IN ANY KIND OF RUSH OR DANGER. PICTURE BELOW SHOWS THE CAR REFUSING TO UNLOCK AS CLAIMED VIA THE APP, WHICH IS THE "MAIN" WAY TO UNLOCK A MODEL 3. "KEYLESS ENTRY" IS TERRIBLY UNRELIABLE, AND OFTEN REQUIRES GETTING OUT THE BACKUP CARDKEY AND TRYING TO MANUALLY UNLOCK THE CAR.

OUR CAR CAUGHT FIRE SITTING IN THE DRIVEWAY OF MY HOUSE. THIS HAPPENED AROUND 4AM IN JAN9, SECURITY FOOTAGE FROM NEIGHBORS HAS BEEN HANDED OVER TO FD AND TESLA ENGINEERING TEAM. THE LAST TRIP WAS 10 HOURS PRIOR TO PARKING THE CAR. WE ARE LUCKY IT WAS NOT IN THE GARAGE OR CHARGING, THE DAMAGE COULD HAVE BEEN MORE THAN A FEW BROKEN WINDOWS, AS SOON AS WE SAW THE FIRE WE CALLED THE FD, THEY PUT OUT THE FIRE WITHIN 15 MINUTES.

WHEN PUTTING THE CAR IN REVERSE THE SCREEN IS BLACK AS THE REARVIEW CAMERA DOES NOT WORK PROPERLY. I HAVE HAD THIS ISSUE APPEAR AND DISAPPEAR INTERMITTENTLY FOR AS LONG AS I HAVE OWNER THIS CAR, SINCE JULY 2018. TESLA HAS NOT REPAIRED THIS ISSUE. THE REARVIEW CAMERA IS UNRELIABLE AT BEST. I CAN SEND MORE IMAGES IF NEEDED TAKEN AFTER MULTIPLE OCCURRENCES OF THE SAME ISSUE.

UNINTENDED ACCELERATION RESULTING IN A CRASH WITH A TREE. MY CAR WAS TOTAL. THE CAR WAS WAS STATIOANARY WAITING TO PUT AIR IN MY TIRE.

BECAUSE I HIT A SMALL PUDDLE OF WATER ON THE ROAD, MY VC RIGHT GOT WATER INSIDE AND THE PASSENGER SEAT STARTED TILTING FORWARD, THEN MOVE FORWARD THEN TILT BACK. ALL MOVES TO THE MAXIMUM RANGE. IF SOMEONE WOULD'VE BEEN SITTING ON IT, THE BEST CASE WOULD'VE BEEN SOME BROKEN LEGS, WORST CASE DEATH. I WAS UNABLE TO OPERATE THE PASSENGER SEAT WITH THE CONTROLS. HAD TO GO TO SERVICE FOR EMERGENCY, AND THEY SAID THAT 2018 MODELS HAVE A PROBLEM THAT LETS OUTSIDE WATER INSIDE AND SHORTCUTS VC RIGHT. THEY REPLACED THAT VC RIGHT COMPUTER AND SAID THEY RETROFITTED IT AND HOPE IT DOES HAPPEN AGAIN. NOW I HAVE 2 MODEL 3'S AND WHEN I ASKED SERVICE TO RETROFIT THE OTHER ONE TOO, THE ASNWER WAS WELL IF IT DIDN'T HAPPEN IT'S OKAY NO NEED. I'M NOT FEELING SAFE TO PUT MY LOVED ONES ON PASSENGER SEAT IF IT'S RAINING, CAR WASH, OR ANYTHING THAT INVOLVES WATER.

THE LARGE TOUCH SCREEN THAT CONTROLS A MAJORITY OF FUNCTIONS IN THE VEHICLE WILL TURN OFF RANDOMLY. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING ON A HIGHWAY. THIS IS INCREDIBLY DANGEROUS. I AM DRIVING AT 65MPH+ AMD ON A HIGHWAY AND HAVE NO VISIBILITY OF WHAT MY ACTUAL SPEED IS AS IT IS DISPLAYED ON THE TOUCH SCREEN. ADDITIONALLY, THE TURN SIGNALS ARE ALSO TURNED OFF WHEN THE SCREEN SHUTS OFF. I AM PUT INTO A VERY UNSAFE SITUATION WHERE I CANT USE MY TURN SIGNALS AND CANT VIEW MY SPEED. THIS IS NOT A SOLITARY INCIDENT - THIS HAS HAPPENED MULTIPLE TIMES.

1. BACKUP CAMERA OCCASIONALLY GOES BLACK, RENDERING IT USELESS. OCCURS SPORADICALLY. 2. CHARGING PORT MALFUNCTION, WILL NOT OPEN WHEN TRYING TO CHARGE VEHICLE. 3. CENTER SCREEN OCCASIONALLY NON-RESPONSIVE,

-MULTIPLE TIMES THAT THE SCREEN HAS GONE BLACK WHILE ACTIVELY DRIVING THE CAR (BOTH ON CITY STREETS AND HIGHWAY) -EPISODES WHERE THE SCREEN IS UNRESPONSIVE; THUS, BEING UNABLE TO USE ANY FUNCTIONS OF THE CAR USING THE TOUCHSCREEN BOTH WHILE STATIONARY AND WHILE DRIVING THE CAR -CAR NOT REBOOTING/RESETTING DESPITE MULTIPLE ATTEMPTS WHILE STATIONARY -CAR SOUNDS SUDDENLY BEING CUT OFF WHILE DRIVING- UNABLE TO HEAR TURN SIGNAL, GPS, ETC-AND WHILE DRIVING -CAR/SYSTEM IMPLEMENTS AUTO-CORRECTION MEASURE TO REPOSITION THE CAR THINKING THE CAR IS DEPARTING FROM THE LANE, WHEN IN FACT, THE CAR IS NOT SWERVING OR TRYING TO DO A LANE SWITCH (CAR IS DRIVING IN LANE ON A HIGHWAY). DUE TO THIS FAULTY SYSTEM, CAR HAS UNSAFELY DRIFTED WHILE IN MOTION AND DOES NOT LET HUMAN GUIDANCE TRUMP THIS MECHANICAL ERROR.

RANDOM CRACK APPEARED IN LATE MARCH, EARLY APRIL 2019 IN MIDDLE OF WINDSHIELD ~4-5" LONG. NO VISIBLE CHIP. AFTER COMPLAINT THAT WINDSHIELD CRACKED FOR NO REASON, WE ENDED PAYING REPAIR OUT OF POCKET. SERVICE CENTER DIDN'T AGREE IT AS WARRANTY ITEM. WINDSHIELD REPLACEMENT COST (TOTAL) WAS $1023.26. INVOICE NUMBER 3000S0000056579. NOTICED 4" CRACK IN MIDDLE/LEFT SIDE OF BACK WINDOW ON OCTOBER 2020. HAS TAKEN CAR TWICE TO REPAIR AND THEY DON'T AGREE IT'S WARRANTY ITEM AGAIN. NO CHIP. THERE APPEARS TO BE PART QUALITY ISSUE OR STRUCTURAL DESIGN FLAW CAUSING WINDOWS TO CRACK.

CAR INTERFACE BUGGED OUT AND WOULD NOT RECOGNIZE WITH THE PHONE KEY OR KEY CARD TO START AFTER ENTERING THE PARKED VEHICLE. TOUCH SCREEN FLASHED ON AND OFF. ATTEMPTED RESETS TO NO AVAIL. SYSTEM WOULD RANDOMLY SHUT ITSELF OFF AND NOT TURN BACK ON.

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38425126?ROWNUMBER=2 IT HAS NOT BEEN IN A COLLISION. THE ONLY DAMAGE IS TO THE FRONT DRIVERS SIDE WHEEL WELL. THE TREAD ON THE TIRE IS COMPLETELY WORN AWAY BECAUSE THE SUSPENSION GIBLETS SNAPPED WHILST THE CAR WAS IN MOTION AND THE WHEEL THEN MOVED BACK AND RUBBED AGAINST THE BODYWORK. DRIVER GOT LUCKY THIS TIME. HE COULD EASILY HAVE BEEN KILLED OR INJURED. WOULD YOU PLEASE GET THESE TENT BUILT DEATHTRAPS OFF THE ROADS RIGHT NOW. THANK YOU. KEEF

THE CONTROL ARMS AND LINKS FOR THE CAR KEEPS FAILING. I HAVE TAKEN IT INTO TESLA ON 3 TIMES NOW TO HAVE THESE REPAIRS MADE AND THE CAR IS ONLY 2 YEARS OLD WITH 40K MILES.

WHILE I WAS PARKING, THE CAR IT UNEXPECTEDLY ACCELERATED AND JUMP OVER THE SIDE WALK AND CRASH ITSELF INTO THE BUILDING AND DESTROYED THE FACE OF THE BUILDING AND THE CAR. THE AIR BAGS DEPLOYED FROM THE IMPACT OF THE CAR.

REAR CAMERA FREQUENTLY FAILS RANGING IN DURATION OF FAILURE FROM A FEW SECONDS, TO HOURS, TO DAYS. CAMERA OCCASIONALLY WILL WORK, BUT FLICKER BETWEEN ON AND OFF. THIS FAILURE OCCURS BOTH WHILE IN MOTION AND STATIONARY. IT PRESENTS A HAZARD WHENEVER REVERSING/CHECKING SURROUNDINGS OF THE CAR. MULTIPLE SERVICE ATTEMPTS HAVE NOT BEEN ABLE TO RESOLVE THIS ISSUE.

FRONT DRIVER SUSPENSION EXPERIENCED DAMAGE FROM A LOW SPEED TURN INTO A PARKING LOT. THE CAR HAD A CONTINUOUS SQUEAK FROM THE FRONT RIGHT SIDE WHILE DRIVING AFTER THE EVENT. I CALLED TESLA SERVICE AND THEY CAME ON SITE TO DO A DIAGNOSTIC. THEY FOUND A MAJOR ISSUE WITH THE FRONT DRIVER SUSPENSION AND FOUND THAT IT NEEDED TO BE REPLACED. THE DIAGNOSTIC AND REPAIR WERE FREE.

I AM HAVING ISSUES TWICE IN 2 YEARS MY UPPER CONTROL ARM IS MAKING VERY BAD NOISE WHILE DRIVING THEN GET IT REPLACED THEN FROM RIGHT SIDE FAILED AGAIN AND KEEP MAKING NOISE WHILE DRIVING THEN I GOT THIS REPLACED. I NEVER HAD THIS TYPE OF ISSUES BEFORE IN LAST 30 YEARS FOR NEW CARS. ONCE IT HAPPENED AT 15,000 MILES THEN AGAIN AROUND 35,000 MILES. NOW MAY BE SOON AGAIN. THANKS ANIL

WE HAVE A 2018 TESLA MODEL 3, PURCHASED NEW IN LATE JULY 2018, WHICH CURRENTLY HAS ABOUT 32,000 MILES. WE HAVE NOW HAD 8 FLAT TIRES IN THE SPAN OF 26 MONTHS OR ON AVERAGE ONE EVERY 4,000 MILES, ALL BY PUNCTURE. WE LIVE AND DRIVE IN THE SAN FRANCISCO BAY AREA. OUR OTHER VEHICLES HAVE GONE 10+ YEARS WITHOUT A FLAT TIRE SO THE TESLA FLAT TIRES ARE NOT DUE TO THE AREA WE LIVE IN.. ON OUR TESLA WE HAVE HAD TO REPLACE 7 TIRES, 5 WITH ASSISTANCE FROM MICHELIN AT A TOTAL OUT OF POCKET COST OF ABOUT $2,000. PLUS MUCH TIME, PAIN AND SUFFERING. THE FLAT TIRE ISSUE IS AN OBVIOUS DESIGN FLAW AS TESLA SPECS AND DELIVERS THE CAR WITH MICHELIN 235/45R18XL 98W MIC PRIMACY TIRES THAT ARE PRONE TO PUNCTURE DUE TO THE WEIGHT OF THE VEHICLE, THE LOW PROFILE SOFT RUBBER TIRE AND THE CAR DOES NOT COME WITH A SPARE TIRE. WE HAVE TALKED AT LENGTH WITH TESLA SERVICE AND THEY ADMIT THAT THE CAR IS A 'FLAT TIRE MAGNET' AS IT IS ONE OF THE HEAVIEST VEHICLES ON THE ROAD, THE LOW PROFILE PERFORMANCE TIRES ARE PUNCTURE PRONE AND FLAT TIRES ARE THE MOST COMMON REPAIR. WE HAVE BEEN STRANDED SEVERAL TIMES DUE TO GETTING A FLAT IN AN AREA WITH POOR CELL PHONE COVERAGE, WHICH MEANS YOU ARE BASICALLY HITCH HIKING. ON 2 OCCASIONS WE WERE ON A FREEWAY IN THE FAST OR SECOND LANE WHEN THE PUNCTURE OCCURRED AND THE VEHICLE AUTOMATICALLY SLOWED DOWN WITH ALARMS SCREECHING FORCING DRIVERS BEHIND US TO PASS ON THE RIGHT PRECLUDING US FROM PULLING OVER FOR A LONG PERIOD OF TIME, WHICH DESTROYED THE FLAT TIRE, REQUIRING REPLACEMENT. THIS WAS AN EXTREMELY DANGEROUS SITUATION AND LEFT MY WIFE AND I TERRIFIED. WE NO LONGER TRUST THE VEHICLE FOR TRIPS OUTSIDE OF OUR IMMEDIATE AREA.

HERE IS ANOTHER LOVELY TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56272480/PHOTOS/2018-TESLA-MODEL-3-CA-HAYWARD THE FRONT WHEEL SUSPENSION AND ASSOCIATED GIBLETS HAVE FALLEN TO BITS. IT IS COMPLETELY DISCOMBOBULATED. NO AIR-BAGS DEPLOYED, NO SIGN OF A COLLISION. JUST THE USUAL TESLA WHOMPY WHEEL FEATURE. MIGHT BE A GOOD IDEA FOR YOU TO ACTUALLY DO SOMETHING ABOUT THESE SHODDILY BUILT DEATH-TRAPS. REGARDS KEEF THE UNHINGED.

VEHICLE WILL EMERGENCY BRAKE ON HIGHWAY WITHOUT WARNING AND NO OTHER CARS AROUND. ALSO UNABLE TO ACCESS CHARGING PORT TO CHARGE VEHICLE.

THREE SEPARATE PROBLEMS: (1) REAR CAMERA GOES BLACK WHEN BACKING UP. (2) FORWARD FACING CAMERA GIVES ERROR ON SCREEN "DRIVING VISUALIZATION TEMPORARILY DEGRADED" WHEN DRIVING. THIS HAPPENS ON ROAD AND FREEWAY. (3) SCREEN BECAME COMPLETELY UNRESPONSIVE TO INPUT. MAP DISPLAY WAS WORKING. FOLLOWING SOFTWARE RESET PROCEDURE FIXED THIS.

CONTROL ARM SQUEAKING AND BOTH REPLACED ONE UNDER WARRANTY AND ONE OUT OF POCKET , TESLA RECALLED CARS IN CHINA ALSO FOR THIS HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/HYZG5M/MODEL_3_CREAKINGSQUEAKING_FRONT_SUSPENSION_AT_35K/

THERE IS A WELL KNOWN ISSUE ON TESLA FORUMS REGARDING WATER ACCUMULATING IN THE UNDERCARRIAGE. THIS HAD LEAD TO THE REAR BUMPER COMING OFF WHILE THE CAR IS IN MOTION ON THE STREET. ONLY RECENTLY DID TESLA RELEASE A SURVIVE BULLETIN ABOUT IT. HOWEVER, THEY WILL NOT FIX THE CAR UNLESS SOMETHING BAD HAPPENS FIRST. I BELIEVE MY CAR, AS WELL AS MANY OTHERS, ARE AFFECTED. MY CAR LEAKS A LOT OF WATER IN THE GARAGE AFTER COMING HOME FROM A RAINY DAY. I HAVE TO LINE MY GARAGE FLOOR WITH TOWELS TO PREVENT WATER DAMAGE TO THE WALLS THERE IS SO MUCH WATER. I AM AFRAID I WILL BE DRIVING AT HIGHWAY SPEEDS AND THE BUMPER WILL COME OFF. I BELIEVE TESLA SHOULD FIX THE KNOWN ISSUE NOW BEFORE SOMETHING BAD HAPPENS, NOT AFTER THE FACT. THIS IS UNSAFE.

DRIVING ON RURAL DIRT ROAD. DUST COMING IN FROM REAR SEAT BOTTOM, TRUNK, SEAT BELT HOLES. SO MUCH DUST IT IS UNBEARABLE, CAN'T BREATHE AND HARD TO KEEP EYES OPEN WHILE DRIVING.

THIRD PARTY PRODUCT CALLED AN ALLOY GATOR (HTTPS://ALLOYGATOR.COM/US/) WHICH IS SOLD BY ALLOY GATOR NORTH AMERICA (US OFFICE 9035 DEARBORN AVE, BLAINE, WA 90238) TEL 1=855=534-2867 PARTIALLY DETACHED FROM MY WHEEL WHILE I WAS ON THE HIGHWAY, BEGAN FLYING AROUND, AND SMACKED INTO MY PASSENGER SIDE REAR DOOR, REAR QUARTER PANEL AND REAR BUMPER. IT THEN SNAPPED OFF AND SHOT AWAY FROM THE VEHICLE LIKE A HIGH SPEED PROJECTILE. THE PRODUCT CONTAINS NO WARNINGS ABOUT THE RISK OF THIS HAPPENING, SEEMS TO BE DEFECTIVELY DESIGNED, AND IT COULD VERY WELL HAVE HURT A PERSON OR PROPERTY WHEN IT SNAPPED OFF AT HIGH SPEED. THE PRODUCT IS UNSAFE AND SHOULD NOT BE PERMITTED TO BE SOLD IN THE U.S. ATTACHING PICTURES OF THE DAMAGE CAUSED AS WELL AS A PHOTO OF THE REMAINING PART OF THE ALLOY GATOR AS IT APPEARED ON MY WHEEL AFTER THE DAMAGE WAS DONE.

TWICE IN THE PAST TWO WEEKS, WHILE ON AUTOPILOT, THE CAR HAS DECELERATED SPONTANEOUSLY AND DANGEROUSLY AT THE SAME SPOT ON THE FREEWAY. THE FIRST TIME ALMOST CAUSED AN ACCIDENT WHEN THE CAR IN BACK OF ME HAD TO BRAKE SUDDENLY AND SWERVE. I THOUGHT IT WAS A FLUKE WHEN IT HAPPENED THE FIRST TIME, BUT IT HAPPENED AGAIN TODAY. LUCKILY, NO OTHER VEHICLES WERE IN THE IMMEDIATE VICINITY. MY CAR HAD JUST PASSED UNDER A LARGE OVERPASS AND WAS NEAR PASSING UNDER POWER LINES. I REPORTED THIS TO TESLA VIA THE VOICE ACTIVATED 'BUG REPORT' FEATURE WITHIN SECONDS OF THE OCCURRENCE.

RECENTLY WE SEE A WARNING 'FRONT PASSENGER SAFETY RESTRAINT SYSTEM FAULT/CONTACT TESLA SERVICE' I.E THE AIR BAG WILL NOT DEPLOY INITIALLY THOUGHT THIS COULD BE A BUG. TRIED RESETTING THE SYSTEM BUT NOT GOING AWAY. THIS COULD BE A SERIOUS SAFETY ISSUE.

THE REAR TRUNK LID POPPED OPEN BY ITSELF WHILE DRIVING. I WAS THE ONLY PERSON IN THE VEHICLE, AND I DID NOT POP THE TRUNK LID. IT SHOULD BE NOTED THAT THE TRUNK LID CAN NOT BE OPENED BY THE OCCUPANTS WHILE THE VEHICLE IS IN MOTION. THE SELECTION ON THE SCREEN IS NOT AVAILABLE, THE TRUNK 'BUTTON' IS NOT ACCESSIBLE ON THE SCREEN WHILE IN MOTION. THERE IS NO MECHANICAL RELEASE. WHEN THE TRUNK OPENED, IT CAUSED THE CRUISE CONTROL TO BECOME UNAVAILABLE.

THE BACKUP CAMERA AND SIDE VIEW CAMERAS ARE INTERMITTENTLY NOT DISPLAYING WHILE REVERSING. THE CAMERA DISPLAYS THE TRAJECTORY LINES, HOWEVER, THE IMAGE IS TOTALLY BLACK. THERE IS NO CAMERA FEED. THIS PROBLEM HAS REMAINED, DESPITE SEVERAL SOFTWARE UPDATES. THE CAMERA AT TIMES WILL FREEZE ON A PREVIOUS IMAGE, NOT THE CURRENT 'LIVE' IMAGE.

AFTER ENTERING MY VEHICLE AND INITIATING A TRIP TO WORK RECENTLY IN THE LATE MORNING. I HAD ACTIVATED MY WINDSHIELD WIPERS TO CLEAN MY FRONT WINDSHIELD AND AFTER TRAVELING LESS THAN A BLOCK I HEARD A CRACK LIKE POP SOUND EVEN THOUGH NOTHING HAD IMPACTED THE GLASS AND SUDDENLY A 4 INCH CRACK APPEARED IN THE THE TOP MIDDLE OF THE WINDSHIELD. I HAD STARTED THE PROCESS OF CLEANING MY WINDSHIELD WHILE I WAS IN MY DRIVEWAY AND THEN HAD PROCEEDED TO ENTER MY COMMUNITY STREET ON MY WAY TO WORK AND BEFORE I HAD LEFT MY LOCAL NEIGHBORHOOD, APPROXIMATELY LESS THAN 200 FEET THE CRACK HAD OCCURRED AND I HADN'T EVEN ACCELERATED PAST 15-20 MPH. I THOUGH IT STRANGE THAT THIS HAPPENED AS THERE WERE NO OTHER VEHICLES MOVING IN THE VICINITY AT THE TIME AND ALL I COULD THINK WAS POSSIBLY THAT THE GLASS WAS SUPER HEATED AND THE SPRINKLING OF WATER ON THE WINDSHIELD TO WASH IT WITH THE WIPERS MAY HAVE CONTRIBUTED TO THE INCIDENT? IT WAS A VERY BIZARRE OCCURRENCE.

MY WIFE IS 5 FEET TALL AND WEIGHS 90 POUNDS. WHEN SITTING IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIRBAG INDICATOR DISPLAYS OFF. THIS MEANS THE PASSENGER SIDE AIRBAG SAFETY SYSTEM IS NOT AVAILABLE TO HER. THE OCCUPANT CLASSIFICATION SYSTEM IS FAILING AT ALL TIMES WHEN SHE IS IN THE FRONT PASSENGER SEAT..

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE USING THE AUTOMATIC PARKING FEATURE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A VEHICLE. THERE WAS NO INJURY SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO TESLA (5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, (561) 841-9281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DEALERS FINDINGS WERE THAT BOTH HANDS WERE OFF THE STEERING WHEEL AND THE BRAKE AND ACCELERATOR PEDAL WERE BEING DEPRESSED WHILE ATTEMPTING TO PARALLEL PARK. ON ANOTHER OCCASION AFTER THE VEHICLE WAS PARKED, THE CONTACT ENTERED THE VEHICLE AND WAS LOCKED IN WITH THE ELECTRICAL FUNCTION INOPERABLE. THE CONTACT REMAINED LOCKED IN FOR 45 MINUTES UNTIL SECURITY WAS ABLE TO REMOVE HER FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE 12 VOLT BATTERY WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT WAS CONCERNED FOR HER SAFETY AND DECLINED TO RETRIEVE THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,776. *BF CONSUMER STATED CAR HAD ISSUE THE MOMENT CONSUMER PURCHASED IT.*JB

BALL JOINT FAILURE LEADING TO NEED TO REPLACE UPPER CONTROL ARM ON DRIVERS SIDE. 2ND INSTANCE IN LESS THAN A YEAR. 2018 MODEL 3 WITH LESS THAN 40,000 MILES.

MY VEHICLE LIKE MANY OTHER MODEL 3S STARTING MYSTERIOUSLY OPENING THE WINDOW WHEN THE VEHICLE IS PARKED AND UNATTENDED. THIS HAPPENED 3 TIMES IN THE PAST FIVE DAYS. THIS LEAVES THE VEHICLE UNSECURED. THEY PHONE APP ALERTS ME THAT ONE OR MORE WINDOWS ARE NOT FULLY CLOSED. THERE ARE HUNDREDS OF COMPLAINTS OF THIS ON THE TESLA BLOG SITE. NO CURE OR ACTIONS HAVE BEEN TAKEN SO FAR. WHAT WOULD HAPPEN IF PARKED IN PUBLIC AREAS FOR A DAY OR TWO AND IF THERE WERE FOUL WEATHER OR THIEVES. THEY SHOULD FIX THIS. THE DATE SHOWN BELOW IS FOR THE LAST TIME.

SORRY TO TROUBLE YOU AGAIN ...BUT.. HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37236422?ROWNUMBER=9 THE SUSPENSION FELL OFF AND IT'S LYING ON THE GROUND. HAVE A LOOK PLEASE. THIS IS NOT GOOD. NOT GOOD AT ALL. THANK YOU. KEEF

THERE IS SQUEAKING SOUND COMING FROM FRONT WHEEL PASSENGER SIDE AND IT BECOMES LOUDER AND LOUDER WHEN CRUISING AT LOW SPEEDS ON CITY STREET

PLEASE NOTE THAT I HAVE USED A SUBSTITUTE VIN TO FILE THIS REPORT SINCE THE VIN OF THE CAR I AM COMPLAINING ABOUT IS UNAVAILABLE. HERE IS THE MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/34936400/PHOTOS THIS CAR IS IN DETROIT AND COULD EASILY BE INSPECTED BY NHTSA STAFF. THE PHOTOGRAPHS SHOW THAT THE CAST MONKEY METAL LOWER SUSPENSION ARM HAS SNAPPED. THE BRIGHT SURFACE OF THE SNAPPED PART SHOWS THAT IT IS A CLEAN BREAK CAUSED BY BAD CASTING. ALSO THE MONKEY-METAL STEERING KNUCKLE HAS SNAPPED COMPLETELY IN HALF AND THIS HAS BEEN STASHED ON THE BACK SEAT. THIS IS CONVENIENT FOR NHTSA STAFF TO INSPECT BECAUSE THEY WILL NOT NEED TO GET THEIR HANDS DIRTY. CLOSE UP PHOTOGRAPHS OF THE AFFECTED PARTS ARE ATTACHED TO THIS SUBMISSION. A FEW OWNERS ARE NOW STARTING TO FILE COMPLAINTS ABOUT BROKEN SUSPENSIONS. IF YOU OPEN AN INVESTIGATION INTO SUSPENSION FAILURES IT WILL GIVE EVEN MORE OWNERS THE OPPORTUNITY TO REPORT THEIR PROBLEMS. THANK YOU. KEEF DATE OF CRASH, MILEAGE ETC. ARE ESTIMATES

CAR WAS ON DRIVEWAY GOING5MPH. APPLIED BRAKE BRAKE PEDAL WAS LOCKED IN POSITION CAR CONTINUED GOING 5MPH.WENT THROUGH GARAGE DOOR. CONTINUED AT 5MPH HIT WALL. PUT HOLE IN WALL CAR STOPPED. WE WEREN'T INJURED. CAR NEVER SLOWED OR SPEEDED UP. REPORTED TO TESLA THE NEXT DAY. THEY SAID THE CAR HAS A DATA RECORDER. I ASKED FOR THE DATA. AFTER NUMEROUS REQUESTS 7 WEEKS LATER THEY HAVE FAILED TO CONTACT US

AS I RETURNED HOME FROM WORK AND ENTERED MY DRIVEWAY AT VERY LOW SPEED TO PARK, THE TESLA JUST TOOK OFF AT WHAT FELT LIKE FULL POWER ACCELERATION. IT COULD NOT BE STOPPED AND HIT MY TWO CAR GARAGE. BOTH GARAGE DOORS AND THE CENTRAL COLUMN WERE UNHINGED AND DAMAGED. THE CONTENTS STORED IN THE GARAGE WERE DAMAGED AND AN INTERNAL WALL WAS ALSO KNOCKED OFF. THE CAR WAS DECLARED A TOTAL LOSS AND PROPERTY DAMAGE WAS EXTENSIVE. IT SHOULD BE NOTED THAT SUCH SUDDEN UNINTENDED ACCELERATION HAD HAPPENED WITH THIS CAR A FEW MONTHS EARLIER ALSO AND WAS REPORTED TO TESLA WITH A REQUEST THAT A SAFETY ANALYSIS BE PERFORMED. THEY STATED THAT THERE WAS NOTHING WRONG WITH THE CAR WHICH I DO NOT AGREE WITH IN VIEW OF THIS SECOND INCIDENT. I WAS LUCKY FIRST TIME SINCE THERE WAS NO CAR PARKED ON THE OTHER SIDE OF THE DRIVEWAY AND I WAS ABLE TO TURN RIGHT, DRIVE ON TO THE GRASSED AREA, AND THEN ON TO THE ROAD. TESLA HAS A SERIOUS SAFETY PROBLEM OF SUDDEN UNINTENDED ACCELERATION WITHOUT INPUT FROM THE DRIVER. IT MUST BE INVESTIGATED AND FIXED.

ON 7/18/2020, I PULLED INTO PARKING SPOT AND MY TESLA ACCELERATED SUDDENLY WENT OVER THE CURB, HIT THE WALL OF A BUSINESS, HIT THE DOORS OF A BUSINESS AND A PERSON COMING OUT OF THAT BUSINESS THEN IT HIT POLE AND STOPPED. AMBULANCE TOOK A PERSON HIT TO THE HOSPITAL ( I PRAY FOR HIS WELLBEING), I HAVE POLICE REPORTED AND CAR TOWED AWAY ( TOTALLY RUINED). IT WAS LIKE A NIGHTMARE WHEN CAR SPED UP SUDDENLY AND YOU SEE PERSON THROWN INTO YOUR WINDSHIELD. SOMETHING MUST BE DONE BEFORE MORE PEOPLE ARE HURT AND LIVES ARE TAKEN. TESLA THIS IS SERIOUS. WE JUST HAVE UPGRADED THE SOFTWARE, LAST WEEK.

CONTROL ARM, UPPER RH DAMAGED OR BROKEN. LOUD SQUEALING NOISE WHEN DRIVING AT LOWER SPEEDS 0-30 MPH. HAS GOTTEN INCREASINGLY WORSE THE PAST DAY OR SO. TESLA TECHNICIAN SET AN APPOINTMENT TO REPLACE AND SAID IT WAS A KNOWN DEFECTIVE PART FROM THE MANUFACTURING PROCESS. I AM SERIOUSLY CONCERNED ABOUT THE LH CONTROL ARM PART AND IF THAT NEEDS TO BE INSPECTED AND POTENTIALLY REPLACED. *TR

VEHICLE WAS IN MOTION, DRIVING AT A SLOWER SPEED DRIVING ON A CITY ROAD THROUGH A MINIMAL AMOUNT OF STANDING WATER WHEN THE THE BUMPER COVER FORCIBLY RIPPED OFF AFTER TEARING BRACKETS AND THE UNDERCARRIAGE AND WHEEL-WELL PANELS. *TR

MY TESLA MODEL 3 HAS AN ISSUE KNOW AS PHANTOM TOUCH, WHICH, BASED ON THE TESLA FORMS IS NOT A PROBLEM THAT IS UNIQUE TO ME, BUT IT OCCURS WITH MANY EARLY PRODUCTION MODEL 3S. ACCORDING TO THE DISCUSSIONS IN TESLA FORUMS, PHANTOM TOUCH IS A HARDWARE PROBLEM THAT IS RESOLVED BY REPLACING THE TOUCH SCREEN. PHANTOM TOUCH HAS HAPPENED TO ME THREE TIMES, THE FIRST TWO WERE WHEN I FIRST GOT IN THE CAR, AND I JUST REBOOTED THE SYSTEM BEFORE DRIVING. THE THIRD TIME IT HAPPENED WHILE MY WIFE WAS DRIVING AND IT CREATED A POTENTIALLY DANGEROUS SITUATION. THE SCREEN PICKS UP PHANTOM SIGNALS AND STARTS CHANGING THINGS LIKE RADIO VOLUME AND CHANNELS, HVAC SETTINGS ETC. BASED ON MY EXPERIENCE, IT ALSO TURNS ON AN OFF WIPERS AND HEADLIGHTS. IT WAS A GOOD THING WHEN IT HAPPENED WHILE DRIVING IT WAS DAYLIGHT WITH NO RAIN, IF IT WERE DARK OR RAINING IT COULD HAVE EASILY CAUSED AN ACCIDENT. BASED ON THE MESSAGES ON THE SCREEN IT SEEMS THAT THE CAMERA AND OTHER SAFETY SYSTEMS MAY HAVE ALSO BEEN DISABLED BY PHANTOM TOUCH, AND ONE OF THE SCREENS THAT APPEARED WHILE IT WAS GOING CRAZY WAS TO CHANGE THE SPEED OF THE VEHICLE WHILE ON CRUISE CONTROL. I GAVE TESLA THE DATE AND TIME OF THE LAST PROBLEM, NOTING THAT IT OCCURRED ON JUNE 16 AT 11 AM PLUS OR MINUS 10 MINUTES. I WAS SURPRISED WHEN THEY SAID A REPAIR COULD NOT BE MADE UNLESS I WAS MORE EXACT WITH THE TIME OF THE ISSUE SO LOGS COULD BE REVIEWED, AND I NEEDED TO DOCUMENT THE OCCURRENCE BY MY TAKING A PICTURE OF THE SCREEN 'GOING WILD' (I GUESS WHILE DRIVING). I FEEL THAT MY JUST REPORTING THAT I HAD THE ISSUE, AND THAT IT CREATED A POTENTIALLY DANGEROUS SITUATION, SHOULD HAVE BEEN SUFFICIENT TO HAVE TESLA FIX THE PROBLEM. I GUESS TESLA IS WAITING FOR SOME ACCIDENTS TO OCCUR BEFORE ADMITTING IT NEEDS TO BE ADDRESSED. *TR

SEVERAL ONGOING ISSUES WITH TOUCH SCREEN FAILURE (BLACK OUTS) MALFUNCTION, HAS BEEN REPAIRED MORE THAN 3 TIMES CONTINUES TO BE ISSUE * ONGOING ACCELEROMETER MALFUNCTION * ALL OF SUDDEN RECEIVE ERROR MESSAGE STABILITY CONTROL DISABLED * --REGENERATIVE BRAKING DISABLED * --AUTOMATIC EMERGENCY BRAKING IS DISABLE * ONGOING PHONE KEY AND CONNECTION ISSUES, ANTENNA ISSUES, UNABLE TO CONNECT TO BLUETOOTH. REPEATED ISSUES HAVE NOT BEEN RESOLVED BY TESLA SERVICE DEPT * TOUCH SCREEN FAILURE (BLACK OUTS)AND CONSISTENT ISSUES WITH CONNECTIVITY WIFI. * MASS MALFUNCTION OF INTERNAL HARDWARE * VOICE CONTROL BARELY WORKS * SEATBELT SENSOR MALFUNCTION * ISSUE WITH BREAKING NOISE, SCREECHING * UNCONTROLLABLE ACCELERATION WHILE ONGOING CHRONIC UNINTENDED ACCELERATION PROBLEMS, SUCH A ACCELERATE OUT OF CONTROL, JERKING, BRAKING ALL OF SUDDEN WHILE DRIVING. SUDDENLY ACCELERATION * THESE ARE ONGOING ISSUES WITH OUR TESLA MODEL 3. SEVERAL OF THESE MALFUNCTIONS HAVE BEEN ADDRESSED WITH TESLA SERVICE DEPARTMENT MORE THAN 3 TO 4 IN THE LAST SIX MONTHS. FILED COMPLAINT ON 8/30/2019 NHTSA ID# 11301634. *TR

UNINTENDED SUDDEN SELF ACCELERATION CAR WAS SITTING AT COMPLETE STOP FOR 1-2 MINUTES. NO MUSIC WAS PLAYING, AND I WAS NOT ON PHONE. WHILE THE LIGHT WAS STILL RED, THE CAR SUDDENLY SELF-ACCELERATED, WAS PROPELLED FORWARD FORCEFULLY, WITH EXTREME, INTENSE VELOCITY. THE CAR WAITING IN FRONT OF MINE WAS IMPACTED, AS WELL AS THE CAR IN FRONT OF THIS CAR. BOTH WERE LARGE SUVS, AND BOTH WERE DAMAGED. IT WAS FORTUNATE THAT 2 HEAVY SUV'S WERE ABLE TO STOP THE TESLA, WHICH WAS OUT OF MY CONTROL. THE TESLA AIRBAGS WERE ACTIVATED, AND THE INSURANCE COMPANY DETERMINED THE CAR A TOTAL LOSS, AN INDICATION HOW POWERFUL THE ACCELERATION MUST HAVE BEEN.

FRONT WINDSHIELD HAS PROPAGATING CRACK STARTING ON UPPER RIGHT SIDE OF WINDOW EXTENDING DOWN AND TO THE DRIVERS SIDE. FINDING THAT IT IS COMMON WITH THE TESLA VEHICLES ON THE INTERNET SEARCH. FEEL DEFECT IN OR GLASS IS TOO THIN AND CAN'T TAKE THE FLEXING OF THE FRAME OF THE CAR. CRACK STARTED WHILE DRIVING WITHOUT ANY OUTSIDE ASSAULT.

WHILE REVERSING INTO MY 2 CAR GARAGE INTO THE CENTER OF THE GARAGE SPACE, I CAME TO A STOP (AUTO HOLD AFTER BRAKING TO A STOP BUT WITH THE REAR CAMERA VIEW ON DISPLAY) WHEN I REACHED FAR INSIDE (TO BE ABLE TO CLOSE THE GARAGE DOOR). USING THE HOMELINK, I CLOSED THE GARAGE DOOR (WAITED TILL IT FULLY CLOSED 2 FT FROM THE FRONT NOSE OF THE CAR). WHILE I HAD BOTH FEET FLAT ON THE DRIVER FLOOR MAT, I TAPPED THE RIGHT SIDE GEAR STALK DOWN TO SWITCH FROM REVERSE TO DRIVE, THE CAR JERKED FORWARD AND THE DISPLAY SCREEN CLOSED THE REAR VIEW CAMERA. I NORMALLY DRIVE FORWARD SLOWLY TO PUT THE NOSE OF THE CAR ABOUT 1 FT FROM THE GARAGE DOOR (THIS ALLOWS ME WALKING SPACE AT THE REAR OF THE CAR WHILE PARKED). IN THE PAST I HAVE NOTICED LESS SEVERE 'JERKING/LURCHING' FORWARD WHEN GOING FROM REVERSE TO DRIVE WHILE LEAVING MY GARAGE WHEN I WOULD MANEUVER IN THE GARAGE SPACE WITH TWO CARS PARKED, I THOUGHT IT WAS MY IMAGINATION. IN RETROSPECT THIS CAR HAS DONE IT SEVERAL TIMES OVER THE SPAN OF A YEAR. *LN CONSUMER STATES THAT VEHICLE SEEMS TO BE ACTIVATING THE CRUISE CONTROL FEATURE WHEN THE CAR IS AT A COMPLETE STOP. *DL

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE, THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 26,000.

FIBER PANEL EXTENDING FROM REAR BUMPER UNDER VEHICLE FORWARD TO THE BATTERY PACK DEFORMS AFTER BECOMING WET AND RIPS APART. THIS PANEL CAN COME OUT FROM UNDER THE CAR WHILE DRIVING AT HIGH SPEED AND CAUSE DRIVER BEHIND TO SWERVE TO AVOID THE LARGE PANEL AND HAVE AN ACCIDENT. WATER ACCUMULATES IN PANEL FROM RAIN AND PUDDLES AND LOWERS IT INTO THE WIND STREAM AND THEN IT BECOMES RIPPED AND CAN BE TORN LOOSE.

THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF

FRONT FOG LIGHTS AND REAR TAIL LIGHTS FOGGING AND FILLING WITH CONDENSATION THAT COULD LEAD TO ELECTRICAL ISSUES. SERVICE CENTER SAID THIS IS 'NORMAL'.

HERE IS A TESLA MODEL 3 I HE JUNKYARD. IAAI.COM/VEHICLEDETAILS/35313020/25 FROT SUSENSION PARTS LL SNAPPED FOR NO GOOD REASON. NO AIRBAGS DEPLOYED, NO CRASH DAMAGE. JUST THE USUAL WHEEL GON WHOMPY THING. PLEASE INVESTIGATE. THANK YOU. KEEF

ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN I TURNED INTO PARK SPACE AND STOPPED, MY CAR SUDDENLY ACCELERATED, HIT TWO POLES A FEW FEET IN FRONT OF MY CAR, AND DAMAGE THE CAR BUMPER. THIS IS A FAMILIAR PARK SPACE WHICH I PARKED MANY TIME PREVIOUSLY. THE MIGHT ACCELERATE ITSELF. I ASKED TESLA FOR MY DRIVING DATA LOG BUT I HAVE NOT RECEIVED IT YET. I DON'T REMEMBER EXACTLY IF I PRESS ACCELERATOR OR NOT WHEN THE CAR ACCELERATED. IF I DID PRESS THE ACCELERATOR, THE NEW STOPPING MODE AND POSSIBLY MY TURNED STEERING WHEEL MIGHT FORCE ME TO EXERT UN-PROPORTIONAL PRESSURE ON THE ACCELERATOR PEDAL. I EXPECT THAT TESLA CORRECT THIS DEFECT IF IT IS ROOT CAUSE OF THIS ACCELERATION.

MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE DRIVING AT 5 MPH THE VEHICLE INDEPENDENTLY ACCELERATED, JERKED AND STALLED. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE DRIVER AND PASSENGER SAFETY RESTRAINT FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO TESLA 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173 WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 19,241.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE SUSTAINED BUMPER DAMAGE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOTIFIED ON 01/28/20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,999.*DT*JB

PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.

ON 4/17/2019 AT APPROXIMATELY 2:40PM I PULLED INTO A SMALL SHOPPING CENTER PARKING LOT AND TURNED RIGHT TO PARK IN A PARKING SPACE FACING A STORE FRONT. I WAS GOING TO A NAIL APPOINTMENT, WAS EARLY AND NOT IN A HURRY. THE CAR WAS MOVING VERY SLOWLY UNDER THE CAR'S OWN POWER AS I ENTERED THE PARKING SPACE. WHEN I PRESSED THE ACCELERATOR TO PULL TO THE FRONT OF THE SPACE THE CAR SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED JUMPING THE CURB, AND LANDING ON TOP OF THE SIDEWALK WITH THE FRONT END INSIDE THE STORE FRONT WINDOW. I WAS BRAKING FROM THE MOMENT OF FAST ACCELERATION AND COULD NOT GET THE CAR TO SLOW DOWN OR STOP UNTIL IT WAS STOPPED BY THE STORE FRONT GLASS WALL. FORTUNATELY NO ONE WAS INJURED, BUT THERE WAS PROPERTY DAMAGE TO THE GLASS AND FRAME STORE FRONT AND TO THE FRONT END OF MY CAR. THE CAR WAS FULLY UP ON THE SIDEWALK WITH THE FRONT END INTO THE FRONT OF THE PIZZA SHOP. THE CURB WAS APPROXIMATELY 8 INCHES HIGH, SO WHEN THE FIREMAN REVERSED THE CAR TO MOVE IT TO THE PARKING SPACE THE ENTIRE UNDERNEATH SCRAPED ALONG THE BOTTOM, FORTUNATELY THERE WASN'T ANY DAMAGE TO THE BATTERY PACK. THE POLICE AND FIRE DEPARTMENT CAME TO T HE SCENE, AND A POLICE REPORT WAS FILED DUE TO THE PROPERTY DAMAGE AT THE BUSINESS. THE FIREMAN HAD TO BACK THE CAR OUT DUE TO POTENTIAL INTEGRITY ISSUES WITH THE DAMAGED GLASS STORE FRONT. I WAS NOT CITED. A CLAIM WAS FILED WITH STATE FARM. I CAN OBTAIN THE POLICE REPORT IF NEEDED. THERE WEREN'T ANY OTHER VEHICLES OR PEOPLE INVOLVED.

I WENT TO LARGE GROCERY STORE AND PULLED INTO THE PARKING SPOT AND PARKED IN AN EMPTY SPOT NEXT TO ANOTHER CAR. AS SOON AS I PARKED, MY CAR TESLA MODEL 3 SUDDENLY ACCELERATED AT A HIGH SPEED AND SHARPLY TURNED RIGHT ON ITS OWN WITHOUT ANY PROMPTING. IT WENT FULLY ON TOP OF THE PLANT BEDS AND HIT TWO OTHER CARS FROM THE FRONT. LUCKILY, I SLAMMED ON THE BRAKES IN TIME AFTER I PROCESSED THIS TERRIFYING OCCURRENCE AND PREVENTED THE CAR FROM HITTING ANY PEDESTRIAN. WEATHER CONDITIONS WERE NORMAL FOR THE AREA WITH SOME LIGHT RAIN. I HAD NOT USED/ENGAGED ANY OF THE TESLA AUTOMATIC DRIVING FEATURES DURING MY TRIP AND PARKING.

OCT 15, 2019 AT 12:30 PM I WAS GOING TO PARK THE CAR, WAS ROLLING TO A STOP BETWEEN PARKING LINES IN FRONT OF THE CURB WHEN CAR SUDDENLY ACCELERATED AND CRASHED INTO A STYLE FENCE. REPORTED THE PROBLEM THE SAME DAY TO TESLA AND TOOK THE VEHICLE TO THE SERVICE CENTER AND COMPLAINED. THEY LOGGED THE COMPLAINT AND SAID THEY WOULD GET BACK TO ME ABOUT IT. CALLED AND EMAILED A COUPLE OF TIMES. NO RESPONSE TO DATE ON WHY THIS HAPPENED.

THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE

DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS

VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN

ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED

MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.

I OWN A 2018 TESLA MODEL 3 MID-RANGE (NON-AUTOPILOT, NON-SELF-DRIVING, SOFTWARE UPDATE V10.2 - 2019.40.50.7). I EXPERIENCED A CRUISE CONTROL RELATED SAFETY DEFECT ON MY NON-SELF-DRIVING, NON- AUTOPILOT TESLA MODEL 3 SEVERAL TIMES SINCE 2019.40.2.1 UPDATE. FIRST TIME IT HAPPENED AT HIGHWAY SPEEDS. I WAS GOING 60-65MPH WITH NO CARS IN FRONT OF ME. I SET THE CRUISE CONTROL, LET MY FOOT OFF OF THE ACCELERATOR EXPECTING THE CRUISE CONTROL TO ACTIVE LIKE IT ALWAYS HAD IN THE PAST. SUDDENLY, INSTEAD OF MAINTAINING THE SPEED IT WAS SET AT IT, THE CAR SLOWED DOWN WITH FULL REGENERATIVE BRAKING TO BELOW 50MPH WHILE STILL INDICATING THE SET SPEED ON THE DISPLAY. I HAVE HAD THE CAR FOR OVER A YEAR (PURCHASED IN DECEMBER 2018) AND USE CAR WITH THE CRUISE CONTROL MORE OR LESS DAILY. THE ISSUE NEVER APPEARED UNTIL AFTER THE 2019.40.2.1 UPDATE. I WAS AWAY FROM HOME WHEN THE UPDATE WAS INSTALLED, SO I DIDN'T ACTUALLY START EXPERIENCING THE ISSUE UNTIL JANUARY 6, 2020 WHEN I RESUMED MY DAILY COMMUTE. THE MOST RECENT TIME IT HAPPENED, I WAS ACTUALLY ON MY WAY TO THE TESLA SERVICE CENTER IN BELLEVUE WA FOR AN UNRELATED SERVICE APPOINTMENT. IN THE THIS INSTANCE, I WAS TURNING RIGHT ONTO A FOUR LANE, NON-DIVIDED SURFACE STREET AND ACCELERATING FROM A STOPLIGHT. I REMEMBER ACCELERATING TO 33MPH AND SEEING THE USER INTERFACE FEEDBACK (BLACK CIRCLE AROUND THE SET SPEED) AS I ACTIVATED CRUISE CONTROL. BEFORE I COULD REACT, THE CAR HAD SLOWED TO ABOUT 20MPH, WHILE THE USER INTERFACE INDICATED THAT THE CRUISE CONTROL WAS STILL ACTIVE AT 33MPH. I WAS GOING UP A MODERATE HILL AT TIME. THE UPHILL COMBINED WITH THE FULL REGENERATIVE BRAKING EFFECT MADE ME FEEL UNSAFE TO SAY THE LEAST. I FELT FORTUNATE THAT THERE WERE NO CARS FOLLOWING CLOSELY BEHIND ME.

I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 01-03-2020 AT APPROX 1 PM PST WHILE DRIVING SOUTHBOUND ON HWY 5 AT 77 MILES PER HOUR, I HAD "AUTOPILOT" ENGAGED. A FEW TIMES THE RADIO CUT OUT AND ALL ICONS APPEARED ON THE SCREEN. REPEATED CHIMING WAS AUDIBLE. I THEN TRIED TO DISENGAGE "AUTOPILOT" BY TURNING THE STEERING WHEEL. "AUTOPILOT" WOULD NOT DISENGAGE. I THEN APPLIED THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WHEN I RELEASED THE BRAKE THE CAR SPED BACK UP TO THE PREVIOUS SPEED. "AUTOPILOT" WOULD NOT DISENGAGE. THE SCREEN REBOOTED ITSELF AND DURING THAT TIME I ATTEMPTED TO DISENGAGE THE "AUTOPILOT" WHICH WOULD NOT DISENGAGE. WHEN THE SCREEN CAME BACK ON AFTER THIS FIRST REBOOT IT WAS FROZEN AND WOULD NOT RESPOND TO ANY INPUT OR TOUCH. "AUTOPILOT" WAS STILL ENGAGED. THE SCREEN THEN REBOOTED A SECOND TIME AND WHEN IT CAME BACK ON IS WHEN I COULD ONLY THEN FULLY DISENGAGE THE "AUTOPILOT".

PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL 3 TO MAKE THIS COMPLAINT SINCE I DO NOT YET HAVE THE VIN OF THE ACTUAL CAR. THIS IS A COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES. HERE IS A VIDEO WHICH SHOWS IN GREAT DETAIL WHAT HAPPENS WHEN THE BOLT ON THE SUSPENSION FAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=BSTEBKTX0BG THE VIDEO IS FROM KOREA AND HAS ENGLISH SUBTITLES. YOU HAVE RECEIVED MANY COMPLAINTS ABOUT TESLA BROKEN SUSPENSIONS AND IN PARTICULAR THIS BALL JOINT BOLT WHICH REPEATEDLY SNAPS. THIS VIDEO REMOVES ANY DOUBT ABOUT THE ISSUE. THESE BOLTS ARE MADE IN TWO PARTS WELDED TOGETHER AND THE PART ALWAYS SNAPS IN A BRITTLE FRACTURE IN THE ZONE CLOSE TO THE WELDED JOIN. I HAVE INFORMED THE KOREAN OWNER THAT I HAVE FILED A COMPLAINT ON HIS BEHALF. PLEASE WATCH THE VIDEO WHICH ALSO DETAILS OTHER PROBLEMS INCLUDING DANGEROUS "PHANTOM BRAKING" THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/25836110/PHOTOS THE CAST METAL HUB ASSEMBLY ON THE FRONT RH SIDE HAS SHATTERED CAUSING THE WHEEL TO FALL OFF. THIS WAS NOT THE RESULT OF A CRASH, NO AIR-BAGS HAVE DEPLOYED AND THERE IS ALMOST NO DAMAGE TO THE BODYWORK. THIS CRACKED HUB IS INDICATIVE OF BAD QUALITY CASTING AND QUALITY CONTROL. IT IS UNLIKELY TO BE THE ONLY SUCH CASE. THE CULTURE OF INTIMIDATION AT TESLA IN WHICH IT IS REPORTED THAT DARING TO MAKE EYE CONTACT WITH LORD ELON WILL RESULT IN IMMEDIATE DISMISSAL MEANS THAT THESE FAILURES ARE NEVER REPORTED. PLEASE INVESTIGATE. KEEF WIVANEFF

DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.

ON 11/28/19 AT AROUND 5:30-6:00AM, WHILE DRIVING ON THE 5 SOUTH FREEWAY NEAR THE ATLANTIC AVE OFF RAMP, THE CAR SWERVED TO THE RIGHT ON ITS OWN. I COULD NOT CONTROL THE CAR'IT HAD A MIND OF ITS OWN. THE BRAKES AND STEERING WHEEL DID NOT RESPOND TO ME. I DON'T KNOW WHAT HAPPENED. I DON'T KNOW IF THE SIDE CAMERA THOUGHT THE SUV WAS VEERING INTO MY LANE BECAUSE THE RAIN DISTORTED ITS VIEW OR WHAT BUT IT WAS VERY SCARY. IT WAS AS IF THE CAR WAS DRIVING ITSELF EVEN THOUGH AUTOPILOT WAS NOT ON. I COULD NOT RIGHT THE CAR AFTER THE INITIAL SWERVE, IT KEPT ON GOING, HEADING TOWARDS THE EXIT BUT ENDED UP GOING OVER AN EMBANKMENT, HEADING STRAIGHT FOR A TREE BEFORE TURNING AND SIDESWIPING IT AND COMING TO A STOP. THANK GOODNESS NO ONE WAS HURT. IT WAS STILL DARK AND IT WAS RAINING BUT NOT POURING. THE FREEWAY WAS EMPTY. I WAS IN THE 3RD LANE AND THERE WAS A BLACK SUV RIGHT NEXT TO ME IN THE LANE #2. I DID NOT SEE IT VEER INTO ME; WE WERE BOTH GOING ABOUT 70MPH IN OUR OWN LANES. I HAD BOTH HANDS ON THE WHEEL, NO MUSIC WAS PLAYING AND AUTOPILOT WAS NOT ON'THOUGH NAVIGATION ON AUTOPILOT WAS ACTIVATED. I CONTACTED TESLA RIGHT AWAY AND THEY TEXTED THAT THE INCIDENT TEAM AND ENGINEERING TEAM WERE LOOKING INTO IT, DOWNLOADING THE DATA (I DID NOT HAVE A USB SO I DON'T HAVE ANY RECORDING OF ANYTHING). SO FAR, I HAVE NOT HEARD BACK FROM THESE TESLA TEAMS AND MY CAR STILL HAS COLLISION DAMAGE AS THE TESLA REP I SPOKE WITH ADVISED ME TO WAIT ON THE FINDINGS AND NOT TO CONTACT MY INSURANCE COMPANY IN CASE THEY FIND TESLA'S AT FAULT. TESLA SERVICE CENTER DID CHECK OUT MY CAR ON 12/2/19 AND RELEASED IT TO ME, DEEMING THAT IT WAS SAFE TO DRIVE. I HAVE NOT DRIVEN THE CAR IN THE RAIN WHILE IT'S DARK SINCE. I'VE JUST RECENTLY REALIZED THAT YOUR DEPARTMENT INVESTIGATES THESE TYPES OF INCIDENTS AND THOUGHT I SHOULD REACH OUT.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60799809/PHOTOS IT HAS NOT BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED. THE FRONT SUSPENSION HAS SNAPPED APART. THE CAST ALLOY LOWER SUSPENSION ARM HAS BROKEN IN HALF. THIS IS CLEAR EVIDENCE OF A CASTING DEFECT. IT IS MOST INTERESTING THAT THE HIGH PROFILE LEGAL ACTION OVER A SUSPENSION FAILURE - HTTPS://WWW.BUSINESSINSIDER.COM.AU/ALADDIN-STARS-PROBLEM-WITH-TESLA-KNOWN-AS-WHOMPY-WHEELS-2019-6?R=US&IR=T HAS NOW BEEN SETTLED OUT OF COURT. THERE IS ABSOLUTELY CERTAINLY A SYSTEMIC PROBLEM WITH THE SUSPENSION COMPONENTS IN ALL MODELS OF TESLA CARS AND IT IS OUTRAGEOUS THAT THEY ARE ALLOWED TO SWEEP THE PROBLEM UNDER THE RUG. I STRONGLY RECOMMEND THAT YOU NOW TAKE ACTION IN THIS MATTER. IF YOU NEED TO HAVE A FORMAL PETITION BEFORE YOU TAKE ACTION THEN THIS WILL BE ARRANGED. THANK YOU. KEEF WIVANEFF

MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60870519 BOTH FRONT SUSPENSIONS SNAPPED OFF. NOT IN A CRASH.... WHEELS SIMPLY FELL OFF. LOOKS LIKE THIS ALLEGED "SAFETY FEATURE" I.E SNAP-OFF WHEELS IS WORKING A LITTLE TOO WELL. PLEASE INVESTIGATE THANK YOU KEEF

ANOTHER GOOD EXAMPLE OF A MODEL 3 WITH THE FRONT WHEEL AND SUSPENSION FALLEN OFF FOR NO GOOD REASON. NO AIR-BAGS DEPLOYED. NO OTHER DAMAGE TO CAR, WHEEL AND TIRE UNDAMAGED. IT SIMPLY FELL TO BITS. ALL THE BALL JOINTS AND STEERING ARM SNAPPED. NOT GOOD. PLEASE LOOK AT THE PHOTO. THIS IS INSANE/LUDICROUS. THANKS. HAVE A GREAT CHRISTMAS. KEEF

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60239049/PHOTOS IT HAS SOME FRONT END DAMAGE BUT WHAT IS REMARKABLE IS THAT THE ALLOY STEERING KNUCKLE HAS CRACKED IN HALF AND THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED OFF. THE WHEEL AND TIRE ARE BOTH UNDAMAGED. IT IS VERY UNLIKELY THAT SO MUCH FORCE CAN HAVE BEEN TRANSMITTED THROUGH THE RELATIVELY FRAGILE ALLOY WHEEL AS TO CAUSE ALL THAT DAMAGE TO THE SUSPENSION COMPONENTS. THE MODEL 3 SHARES SIMILAR SUSPENSION COMPONENTS TO THOSE USED IN THE MODEL S AND X. SO MANY EXAMPLES OF SUSPENSION FAILURES INDICATE A SYSTEMIC PROBLEM. PLEASE INVESTIGATE THESE HIGHLY DANGEROUS ISSUES. THANK YOU KEEF

HERE IS A TESLA MODEL 3 IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/59959469/PHOTOS IT IS LISTED AS HAVING SUSPENSION DAMAGE. NO AIR-BAGS HAVE BEEN DEPLOYED AND DAMAGE TO THE BODYWORK IS ONLY SLIGHT. THE HEADLIGHTS HAVE NOT EVEN BEEN BROKEN. THE WHEEL IS SERIOUSLY WHOMPY. WHILST THE PHOTOGRAPHIC EVIDENCE IS NOT 100% PROOF IT DOES APPEAR THAT THIS FAILURE IS CONSISTENT WITH THE THE OTHER REPORTS OF THE ALLOY SUSPENSION PARTS SNAPPING FAR TOO EASILY. THE FACT THAT THE WHEEL AND TIRE ARE UNDAMAGED AND THERE BEING ONLY MINOR DAMAGE TO THE BODYWORK MAKE IT FAR MORE LIKELY THAT THIS IS ANOTHER CASE OF SELF-INFLICTED INJURY CAUSED BY FRAGILE SUSPENSION PARTS. THERE IS NO PAINT DAMAGE NOR ANY TRANSFER OF PAINT FROM ANOTHER VEHICLE. THE DAMAGE TO THE WHEEL WELL IS CONSISTENT WITH A DISRUPTED WHEEL WHOMPING AROUND AND BASHING THE WELL FROM THE INSIDE. I WOULD BE GRATIFIED IF YOU WOULD INVESTIGATE. THANK YOU. KEEF

HERE IS ANOTHER TESLA MODEL 3 WITH FRONT SUSPENSION THAT HAS FALLEN APART. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BJ9KVYNFMYGISLWP/WALDORF-MD/PHOTOS IT DOES NOT TAKE A ROCKET SURGEON TO SEE THAT THERE IS A REPEATING PATTERN OF FAILURES. ALL THE BALL JOINTS HAVE SNAPPED. PLEASE INVESTIGATE. THANK YOU KEEF

MODEL 3 IN JUNKYARD. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BHRVGPBLESXTXTYF/PHOENIX-AZ/PHOTOS NO AIR-BAGS DEPLOYED THE ONLY DAMAGE APPEARS TO BE SELF-INFLICTED BY THE USUAL BROKEN BALL-JOINTS CAUSING THE WHEEL TO BREAK LOOSE AND WHOMP INTO THE BODYWORK. SAME FAILURES OVER AND OVER. PLEASE GET ONTO THIS. KEEF

ANOTHER MODEL 3 WITH A BUSTED SUSPENSION THAT WAS NOT CAUSED BY CRASH DAMAGE. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-AXDY8OZ8LQ7LEFQL/HOUSTON-TX/PHOTOS ALL YOU HAVE TO DO IS GO TO THE POCTRA WEBSITE WHICH HAS ARCHIVED PHOTOS AND DETAILS OF MORE THAN 4000 WRECKED TESLAS. A HUGE NUMBER OF THOSE CARS HAVE BROKEN SUSPENSIONS THAT CAN NOT BE EXCUSED AS BEING THE RESULT OF A CRASH. JUST TO RESTATE THE BLEEDING OBVIOUS ONE MORE TIME. TESLA SUSPENSIONS ARE TOO WEAK FOR THE POWER AND WEIGHT OF THE CARS. QUALITY CONTROL IS NON-EXISTENT. THE TOXIC CULTURE AT TESLA WHICH HAS EMPLOYEES LIVING IN FEAR OF ELON MUSK MEANS THAT THESE SYSTEMIC FAILURES ARE SWEPT UNDER THE CARPET. TESLA IS STILL USING NON DISCLOSURE AGREEMENT TO SILENCE CUSTOMERS. THE SUPPOSEDLY UPGRADED SUSPENSION PARTS WHICH ARE THE SUBJECT OF A TECHNICAL SERVICE BULLETIN ARE NOT BEING FITTED TO CARS EXCEPT AFTER THEY FAIL. IF I CAN SO EASILY DISCOVER EXAMPLES OF THESE SUSPENSION BREAKAGES BY VISITING HTTPS://POCTRA.COM/ THEN SURELY YOU CAN HAVE SOME OF YOUR STAFF DO THE SAME THING. THANK YOU KEEF

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED WITH ELECTRONIC DOORS THAT RELEASED THE LATCH WHEN THE DOOR HANDLE AND/OR A BUTTON LOCATED INSIDE THE VEHICLE'S DOOR WAS ACTIVATED. THE CONTACT STATED THAT THE PASSENGER SIDE DOORS FAILED TO RELEASE THE LATCH WHEN PROMPTED. TESLA (52 DERWOOD CIR, ROCKVILLE, MD 20850, (301) 738-6523) DIAGNOSED THAT THE REAR LATCHED NEEDED TO BE REPLACED. THE REAR PASSENGER DOOR WAS REPAIRED, BUT THE FRONT DOOR WAS NOT. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 98,825.

MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34629617&ROWNUMBER=5&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE FRONT SUSPENSION GONE ALL WHOMPY. HEADLIGHT NOT EVEN BROKEN. PERHAPS THE SNAP-OFF SUSPENSION SAFETY FEATURE IS WORKING A LITTLE TOO WELL. AN INVESTIGATION WOULD BE NICE. MERRY CHRISTMAS. KEEF

HERE IS A MODEL 3 IN THE JUNK YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34558147&ROWNUMBER=13&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER ACCIDENT SO IT HAS EXTENSIVE DAMAGE. THE FRONT LH SUSPENSION HAS FALLEN TO BITS. THE WHEEL HAS BEEN SLICED IN TWO WHICH SUGGESTS THAT IT WAS WAS CUT BY A SHARP OBJECT WHILST STILL ROTATING. IT DOES APPEAR TO BE A STRONG POSSIBILITY THAT THIS ROLLOVER WAS CAUSED BY THE SUSPENSION FAILURE. THE CONNECTION TO THE STEERING ARM HAS SNAPPED WHICH IS CAUSE FOR CONCERN. THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED. SEVERAL OF THE ALLOY COMPONENTS HAVE CRACKED IN HALF WHICH SUGGESTS THAT THE CASTINGS ARE OF POOR QUALITY. GIVEN THAT MANY OWNERS FELL THAT IT IS OK TO DRIVE HANDS FREE OR WITH JUST A FINGER RESTING ON THE WHEEL A FAILURE IN THE SUSPENSION CAN HAVE FATAL CONSEQUENCES. PLEASE INVESTIGATE. THANK YOU. KEEF

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/54348349/PHOTOS THE FRONT WHEEL AND COMPLETE SUSPENSION HAS COMPLETELY FALLEN OFF. NO AIRBAGS DEPLOYED SO THERE HAS NOT BEEN A FRONT END COLLISION. ANOTHER CAR HAS BIFFED THE BACK OF THE TESLA AFTER IT SLOWED DOWN RAPIDLY WHEN THE WHEEL FELL OFF. TESLA ENTHUSIASTS CLAIM THAT THE WHEELS ARE DESIGNED TO SNAP OFF EASILY AND THIS IS A SAFETY FEATURE. OTHER ROAD USERS MAY BE LESS THAN IMPRESSED BY THIS FEATURE WHEN THE TESLA WHEEL FLIES OFF AND SMASHES THEIR HEAD IN. THESE TESLAS ARE INDEED....LUDICROUS. PLEASE INVESTIGATE.

IF A TESLA OWNER IS USING THE TESLA APP TO USE THE SMART SUMMON FEATURE, THE VEHICLE DOESN'T NECESSARILY STOP QUICKLY WHEN THEIR FINGER IS REMOVED FROM THEIR TOUCH SCREEN IF THE INTERNET CONNECTION FOR THEIR CELL PHONE AND/OR FOR THEIR TESLA IS POOR. I HAVE VIDEO OF MY INFORMAL TESTING OF THIS POTENTIAL SAFETY ISSUE DONE IN A PRIVATE PARKING LOT WITH SOFTWARE VERSION: 2019.32.11.1 D39E85A ON MY TESLA MODEL 3.

AEB SYSTEM DOES NOT FUNCTION AT LOW SPEEDS RELIABLY. CAR WAS TRAVELING AT 12MPH AND CAR WAS STOPPED IN FRONT OF MY CAR. CAR MADE NO ALERTS OR NO ATTEMPT TO STOP THE VEHICLE FROM A REAR END COLLISION WHICH ULTIMATELY RESULTED IN DAMAGE TO MY FRONT END. I NEVER KNOW WHEN THE SYSTEM WILL OR WONT WORK AND HAVE NO CONFIDENCE IN IT.

PROBLEM: REAR TAIL LIGHTS WERE NOT ILLUMINATED, EVEN THOUGH THE STANDARDIZED HEADLIGHT SYMBOL/INDICATOR WAS DEPICTED ON THE VEHICLE INSTRUMENT SCREEN. THIS SYMBOL IS UNIVERSALLY UNDERSTOOD TO INDICATE BOTH HEADLIGHTS AND TAIL LIGHTS. INCIDENT: WHILE DRIVING ON A DARK AND UNLIT ROAD, I ENCOUNTERED DEBRIS BLOCKING THE ROAD. IN ORDER TO PASS THROUGH, I EXITED THE VEHICLE WITHOUT TURNING IT OFF AND LEFT THE DRIVER'S DOOR UNLATCHED TO ENSURE THE VEHICLE DID NOT INADVERTENTLY POWER DOWN. I EXPECTED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD REMAIN ILLUMINTED TO, BOTH, LIGHT THE ROAD AHEAD AS WELL AS ILLUMINATE THE REAR FOR SAFETY AND VISIBILITY. AFTER MOVING THE DEBRIS FROM THE ROAD, I WAS SURPRISED TO FIND THE REAR OF THE VEHICLE WAS COMPLETELY DARK AND NOT VISIBLE FROM THE REAR. HOWEVER, THE INTERIOR INSTRUMENT PANEL SIMULTANEOUSLY DEPICTED THE STANDARDIZED HEADLIGHT SYMBOL, WITH NO WARNING THAT THE REAR LIGHTS WERE INDEPENDENTLY TURNED OFF. THIS IS A SAFETY HAZARD, AS THE DRIVER/OWNER HAS NO INDICATION THAT THE REAR TAIL LIGHTS TURN OFF. ASIDE FROM MANUALLY GOING INTO HEADLIGHT SETTINGS IN THE VEHICLE CONFIGURATION MENU, THERE IS NO EASILY ACCESSIBLE WAY TO KEEP ALL LIGHTING ACTIVE WHILE THE DRIVER IS NOT IN THE VEHICLE.

HELLO- I WAS TRYING TO PARK MY VEHICLE IN A PARKING SPOT IN SANTA CLARA, CALIFORNIA WHEN THE CAR AUTOMATICALLY ACCELERATED AND HIT ANOTHER CAR. IT THEN IMMEDIATELY HAD A FLAT TIRE. I DID NOT HIT THE WRONG PEDAL NOR WAS I ACCELERATING IT. IT WAS QUITE DANGEROUS. IT CAME TO A HALT AFTER HITTING ANOTHER CAR. BOTH THE CARS WERE DAMAGED.PRIOR TO THAT WE HAD DIFFICULTY TRYING TO CONNECT TO THE CAR USING THE APP ON THE PHONE BUT THOUGHT IT COULD HAVE BEEN DUE TO AN APP ERROR. NOT SURE IF IT WAS CORRELATED. THIS EVENT HAPPENED ON SEP 24. TESLA ADVISED ME TO TOW THE CAR TO THE SERVICE CENTER. SINCE THEN MY CAR HAS BEEN WITH TESLA SERVICE. THEY HAVE NOT GIVEN US ANY UPDATES ABOUT THE DIAGNOSTICS AND KEEP TELLING US TO TAKE THE CAR BACK. THEY HAVE CLEARED TO DRIVE THE CAR FOR 20 MILES. MY CAR WAS EXTENSIVELY DAMAGED. I REQUEST YOU TO HELP. THIS IS QUITE SERIOUS FOR THE SAFETY OF EVERYONE. WHILE I AM WILLING TO ACCEPT IF TESLA PROVES BEYOND A DOUBT THAT IT WAS MY ERROR, I AM QUITE CONFIDENT THAT IT DID IT AUTOMATICALLY. I AM ALSO CONCERNED THAT TESLA HAS NOT GIVEN US ANY UPDATE FOR THE LAST 3 WEEKS AND HAVE NOT PROVIDED US WITH ANY DETAILS OF WHAT THE COURSE OF ACTION IS BEYOND ASKING US TO TAKE THE CAR BACK AND CLEARING IT TO DRIVE FOR 20 MILES. I HAVE 2 KIDS AND WANT A THOROUGH INVESTIGATION FOR THE SAFETY OF EVERYONE INVOLVED. PLEASE HELP.

RIGHT BEFORE THE CAR HIT THE 50,000 MILES FULL WARRANTY, I CALLED TESLA AND REPORTED 2 SAFETY ISSUES. THE FIRST WAS THE HORN NOT WORKING AND THE SECOND WAS A SEAT BELT SAFETY WARNING. TESLA MOVED THE APPOINTMENT AND WHEN I GOT THEIR, I HAVE EXCEEDED THE 50,000 MILES. THE TECHNICIAN AT TESLA'S FACILITY UNDERSTOOD THAT I CALLED BEFORE THE 50,000 AND THAT IT IS TESLA'S FAULT I DID NOT GET THE SERVICE ON TIME. THEY WERE ABLE TO FIX THE LOW PITCH PART OF THE HORN BUT DID NOT HAVE PARTS FOR THE SEAT BELT AND THE HIGH PITCH PART OF THE HORN. THEY PROMISED TO SEND A TECHNICIAN HOME. WHEN THE TECHNICIAN CAME HOME, HE HAD THE WRONG PART FOR THE HORN AND DID NOT HAVE THE PART OF THE SEAT BELT. HE WAS ABLE TO DIAGNOSE THAT IT IS THE BACK MIDDLE PASSENGER BUCKLE CAUSING THE ERROR (WHICH THE FACILITY DID NOT DO). HE PROMISED TO COME BACK WITH THE RIGHT PARTS. I GOT A CALL FROM TESLA FOR THE OTHER APPOINTMENT TIME, BUT THE TECHNICIAN NEVER SHOWED UP AND MY CALLS TO TESLA WAS NOT ANSWERED. I AM NOT WORRIED MUCH ABOUT THE HIGH PITCH HORN ALTHOUGH IT NEED TO BE FIXED. I AM WORRIED MORE ABOUT A SEAT BELT BUCKLE ERROR. I AM ALSO NOT HAPPY WITH THE LEVEL OF SERVICE FROM TESLA ESPECIALLY FOR SAFETY ISSUES NOT BEING TAKEN SERIOUSLY

MY TESLA MODEL 3 HAS A DEFECT WITH AUTOPILOT SENSORS AND SOUND. WHEN ON AUTOPILOT (ADAPTIVE CRUISE CONTROL), THE SENSORS CAN SOMETIMES FREEZE UP AND OR FAIL, CAUSING AUTOPILOT TO CEASE FUNCTIONING AND ISSUE AN AUDIO ALERT. HOWEVER, SYSTEM SOUND (BLINKERS, NOTIFICATION ALERT SYSTEM) SOMETIMES FAILS, THUS PREVENTING THE AUTOPILOT FROM ALERTING THE DRIVER THAT IT WILL NO LONGER BE BREAKING AND OR STEERING. FOR EXAMPLE, I AM DRIVING USING THE AUTOPILOT CRUISE CONTROL, WHICH IS SUPPOSED TO STEER /BRAKE/ACCELERATE FOR ME AND INSTRUCTED TO KEEP EYES ON THE ROAD, HOWEVER, WHEN THE AUTOPILOT STOPS WORKING AS WELL AS THE AUDIO NOTIFICATION, THE DRIVER WILL NOT KNOW THAT IT HAS FAILED AND THE CAR NO LONGER BRAKES, THUS MAKING IT LIKELY TO HAVE A COLLISION. I HAVE RECORDED THE FLAWS AND DEFECTS AND HAVE IT ON VIDEO. THIS CAN HAPPEN ANYWHERE, ON HIGHWAY OR ON A REGULAR ROAD. TESLA HAS BEEN UNABLE TO FIX THE PROBLEM.

OVER 5000 MILES OF DRIVING, THERE IS A SIGNIFICANT AMOUNT OF VIBRATION AND BUFFETING IN CAR AT ANY SPEED OVER 45MPH. TESLA SERVICE HAS HAD EIGHT OPPORTUNITIES TO RESOLVE THIS, TO NO AVAIL. THE TIRES HAVE BEEN REPLACED TO ELIMINATE THIS AS A POSSIBILITY, AND THE WHEELS CHECKED FOR RUNOUT - ALL MEASURE VERY GOOD. SUSPENSION COMPONENTS OR CONTROL ARMS ARE THE LIKELY CULPRITS. IN ADDITION TO THE SUSPENSION COMPONENTS FAILING AFTER LESS THAN 5000 MILES, THE DRIVERS SEATS ON MOST ALL MODEL 3 ARE LOOSE AND ROCK BACK AND FORTH, WITH TESLA SAYING IT IS 'WITHIN SPECIFICATIONS'. THIS COULD BE ANOTHER SERIOUS SAFETY CONCERN IN THE EVENT OF A CRASH, AS IT IS UNCLEAR WHY THE SEAT DISTURBING BECOMES LOOSE WITH NORMAL USE. AFTER DISCUSSING WITH OTHER MODEL 3 OWNERS WITH IDENTICAL ISSUES, IT IS CLEAR THAT THIS IS A INHERENT VEHICLE / PARTS PROBLEM, AND TESLA IS DOING THE LEAST POSSIBLE TO ADDRESS THESE CONCERNS.

SEAT HEADREST BUBBLING AND HAVING OOZING STUFF. LOOKS LIKE MANY OTHER PEOPLE HAVE THE SAME ISSUE. YESTERDAY I WENT AND THEY SAID THEY HAVE NEVER SEEN IT BEFORE AND THEN I FIND IN MANY ONLINE FORUMS PEOPLE ARE COMPLAINING ABOUT THIS. AND FOR SOME PEOPLE THEY GAVE A FREE REPLACEMENT. CHARGED ME $330 FOR THIS. EVEN THE REPLACEMENTS ARE STARTING TO SHOW SAME ISSUE HTTPS://WWW.REDDIT.COM/R/TESLAMODEL3/COMMENTS/CY0ZWU/TESLA_MODEL_3_HEADREST_BUBBLING_BIG_TIME/?UTM_SOURCE=SHARE&UTM_MEDIUM=WEB2X

OUR 2018 TESLA MODEL 3 HAS NEVER PROVIDED A CLEAR IMAGE OF THE REAR CAMERA FEED. ESPECIALLY AT NIGHT TIME THERE ARE PINK+GREEN LINES AND COLOR DISTORTIONS COVERING THE IMAGE THAT MAKE IT DIFFICULT TO SEE AND/OR RECOGNIZE OBJECTS IN THE PATH OF REAR TRAVEL OR OBJECTS COMING UP FAST FROM BEHIND WHILE DRIVING STRAIGHT WITH THE REAR CAMERA FEED ENABLED. TESLA HAS CLAIMED THESE LINES ARE A SOFTWARE BUG THAT WILL BE REMEDIED WITH A FUTURE UPDATE SINCE AT LEAST OCTOBER OF 2018, BUT AFTER MULTIPLE SOFTWARE UPDATES THESE SAME ISSUES PERSIST TODAY. IN SUMMARY, THE REAR CAMERA FEED IS BOTH GRAINY AND OBSTRUCTED BY PINK/GREEN LINES WHEN REVERSING AT NIGHT. THE SAME PHENOMENON WAS THE TOPIC OF A RECENT CONVERSATION THREAD IN THE TESLA COMMUNITY OF A MAJOR SOCIAL NETWORK AS WELL: HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/AKKSLH/MODEL_3_BACKUP_CAMERA_NOT_SURE_THIS_IS_RIGHT/

I WAS INVOLVED IN A CAR CRASH WITH THE AUTOPILOT ACTIVATED. THE AUTOPILOT HAS A FLAW WHERE IT CANNOT DETECT WHEN A LARGE VEHICLE LIKE AN 18 WHEELER OR CEMENT TRUCK IN MERGING INTO THE LANE. IT SEES A LARGE GAP AND WHILE THE FRONT PART OF THE VEHICLE IS SLOWLY SNAKING INTO THE LANE IT STARTS TO ACCELERATE. I HIT THE SIDE OF A CEMENT TRUCK AND HAD 8K IN DAMAGES. I REACHED OUT TO TESLA WITHOUT ANY RESPONSE.

MODEL 3 IN THE JUNKYARD. IT'S GONE HORRIBLY WHOMPY.. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33644612&ROWNUMBER=11&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE PLEASE INVESTIGATE. THANK YOU.

THIS IS A COMPLAINT ABOUT A NEW DEVELOPMENT IN THE TESLA AUTOPILOT EXPERIMENT. ELECTREK WHICH IS A VERY INFLUENTIAL TESLA PUBLICITY PUBLICATION HAS JUST RELEASED A HIGHLY IRRESPONSIBLE ARTICLE AND VIDEO. HTTPS://ELECTREK.CO/2019/09/19/TESLA-AUTOPILOT-V10-COMMUTE-WITHOUT-DRIVER-INTERVENTION/ THIS EVEN SHOWS THE TESLA FITTED WITH A "NAG DEFEATER" ON THE STEERING WHEEL. THIS IS GOING TO CAUSE OWNERS TO HAVE EVEN MORE MISPLACED CONFIDENCE IN THE AUTOPILOT AND WILL MOST CERTAINLY CAUSE MORE DEATHS. PLEASE STOP THIS DANGEROUS EXPERIMENT WHICH IS RECKLESSLY ENDANGERING INNOCENT ROAD USERS. PLEASE NOTE THAT I HAVE USED THE VIN OF A WRECKED TESLA MODEL 3 SO AS TO BE ABLE TO FILE THIS COMPLAINT. I AM NOT A TESLA OWNER BUT I HAVE TO SHARE THE PUBLIC ROADS WITH THESE LETHAL VEHICLES. THANK YOU. NOTE - DUMMY USA ADDRESS USED TO NEGOTIATE YOUR WEBSITE. CORRECT NAME AND ADDRESS SUPPLIED WITH THIS COMPLAINT.

WHEN DRIVING, THE ELECTROCHOMATIC (AUTO-DIMMING) REAR-VIEW MIRROR AND SIDE-VIEW MIRRORS ONLY DIM AT A PRE-DETERMINED TIME OF DAY, WHICH IS LONG AFTER IT IS DARK OUT, AND LONG AFTER FOLLOWING VEHICLES HAVE TURNED ON THEIR HEADLIGHTS. THEY REVERT BACK TO NORMAL (NOT DARKENED) LONG BEFORE SUNRISE. THEY DO NOT RESPOND AT ALL TO THE FOLLOWING VEHICLE'S HEADLIGHTS OR TO AMBIENT LIGHT CONDITIONS. ALONG WITH THIS, THERE IS A SIGNIFICANT PORTION AROUND THE EDGES OF THE MIRRORS THAT NEVER DARKEN. THERE IS NO WAY FOR THE DRIVER TO MANUALLY DIM THE MIRRORS. THE ONLY WAY TO AVOID BEING BLINDED BY THE FOLLOWING VEHICLE'S HEAD LIGHTS IS TO REDIRECT THE MIRROR, MAKING THE IT USELESS. I BROUGHT THIS TO THE MANUFACTURER'S ATTENTION APPROXIMATELY ONE YEAR AGO. THE SERVICE TECHNICIAN SAID IT WAS A KNOWN ISSUE AND WOULD BE CORRECTED VIA A SOFTWARE UPDATE. ALTHOUGH MY VEHICLE'S SOFTWARE HAS BEEN UPDATED MANY TIMES, THE ISSUE WITH THE MIRRORS HAS NOT BEEN REMEDIED. I HAVE REPEATEDLY REACHED OUT TO THE MANUFACTURER REGARDING THIS ISSUE AND AS OF YET, NO FIX IS IN ORDER. THIS ISSUE IS WIDELY DISCUSSED IN ONLINE FORUMS, INCLUDING THE MANUFACTURER'S OWNERS' FORUM. IT APPEARS THAT THIS ISSUE OCCURS WITH ALL CARS OF THIS MAKE AND MODEL. OWNERS' DEGREE OF UPSET SEEMS RELATED TO WHETHER THEY REGULARLY DRIVE JUST AFTER SUNSET AND/OR JUST BEFORE SUNRISE.

ABOUT 6 WEEEKS AGO THE HORN ON MY TESLA MODEL 3 STOPPED WORKING. I HAVE HAD ONE VERY CLOSE CALL WHERE I ALMOST GOT IN A WRECK BECAUSE THE OTHER DRIVER WAS MAKING A U TURN IN FRONT OF ME WHO DID NOT SEE ME COMING. I COULD NOT GET THEIR ATTENTION BECAUSE MY HORN DID NOT WORK. I HAD TO GO INTO THE LANE OF ON COMING TRAFFIC TO AVOID A SERIOUS WRECK. I HAVE MADE MULTIPLE EFFORTS TO GET TESLA TO GET THIS REPAIRED. THEY HAVE FAILED EVERY SINGLE TIME TO TAKE CARE OF THIS OR EVEN SCHEDULE AN APPOINTMENT. COMMUNICATION HAS BEEN VERY LITTLE AND NOW THEY ARE NOT RESPONDING AT ALL. I HAVE EMAILED THEM AND TEXTED THEM. EVEN TRIED TO GET THEM TO HELP THRU THEIR TWITTER ACCOUNT. PLEASE HELP !!

MODEL 3 IN JUNKYARD. NOT IN A CRASH. NO AIR-BAGS GONE OFF. FRONT SUSPENSION ARM SNAPPED OFF. STEERING TIE-ROD SNAPPED OFF. TESLA SEEMS TO BE PROCURING ITS STEERING AND SUSPENSION COMPONENTS FROM A PRETZEL FACTORY. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. THANK YOU. HAVE A FANTASTIC DAY.

TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT THE TOUCH SCREEN FAILED TO ACTIVATE AND WENT BLANK. THE CONTACT THEN ATTEMPTED TO CHARGE THE VEHICLE BUT WAS UNABLE TO DO SO DUE TO THE TOUCH SCREEN FAILING. THE MANUFACTURER TECH SUPPORT WAS CALLED AND ASSISTED HIM IN RESTORING THE TOUCH SCREEN HOWEVER; THE CONTACT EXPERIENCED A DELAY IN RESPONSE. ON ANOTHER OCCASION, WHILE ENTERING THE VEHICLE AND REVERSING FROM A PARKING SPACE; THE REAR BACK UP SENSOR HAD A DELAY AND DID NOT WARN THE DRIVER THAT HE WAS GETTING NEAR ANOTHER PARKED VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PARKED VEHICLE CAUSING SCRATCHES TO THE BUMPER. THE ALERT FOR THE BACK UP CAMERA WAS DELAYED DURING THE INCIDENT. A POLICER REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

MY 2019 TESLA MODEL 3 PURCHASED 5 MONTHS AGO, SUDDENLY GAVE A WARNING ON THE HIGHWAY THAT THE '12V POWER IS VERY LOW AND VEHICLE MAY SHUT DOWN UNEXPECTEDLY' THE CAR HAD BEEN CHARGED WITH 250+ MILES OF RANGE. ONCE STOPPED THE CAR WOULDN'T RESPOND AND EVEN FLASHERS WOULDN'T WORK. THEIR SUPPORT STAFF DID NOT KNOW HOW TO FIX THIS OR EVEN HOW TO KEEP FLASHERS ON. LUCKILY I HAD EXITED THE HIGHWAY INTO A RESIDENTIAL AREA WHERE FLASHERS WEREN'T NECESSARY. THIS IS SUDDEN AND DANGEROUS. A BATTERY CAN BE MONITORED AND FAILURE CAN BE DETECTED SEVERAL CHARGE CYCLES (DAYS) IN ADVANCE. TESLA NEEDS TO DO A RECALL TO FIX THE CHARGING SYSTEM AND INSTALL A PROPER MONITORING SYSTEM.

ANOTHER MODEL 3 JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/42720419/PHOTOS NOT IN A MAJOR COLLISION, NO AIRBAGS DEPLOYED. FRONT SUSPENSION HAS SNAPPED LIKE A PRETZEL. ALL THE BALL JOINT STEMS HAVE SNAPPED OFF. IT IS PROBABLE THAT ALL OF THE BODYWORK DAMAGE IS SELF INFLICTED AS A RESULT OF THE SUSPENSION FAILURE. PLEASE CONTACT THE OWNER AND ASK HIM WHY HIS WHEEL FELL OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE HOPE THAT YOU WILL SEE THAT THESE SUSPENSION PARTS ARE DANGEROUSLY FRAGILE AND UNFIT FOR A GOLF CART LET ALONE A HIGH PERFORMANCE ROAD VEHICLE. PLEASE DO YOUR JOB. THANK YOU. CONCERNED CITIZEN ETC.

HERE IS A TESLA MODEL 3 IN THE SALVAGE AUCTION YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32965341&ROWNUMBER=21&LOADRECENT=TRUE IT HAS SOME COLLISION DAMAGE AT THE REAR, PERHAPS BECAUSE IT STOPPED UNEXPECTEDLY WHEN THE FRONT SUSPENSION FELL TO BITS. THE PHOTOGRAPHS SHOW THAT THE UPPER BALL JOINT HAS POPPED APART AND THAT THE STEMS OF BOTH LOWER BALL JOINTS HAVE SNAPPED. TESLA IS USING DANGEROUS LOW QUALITY COMPONENTS IN THESE CARS. THE PHOTOGRAPHS OF THIS WRECK PROVE THIS. PLEASE HAVE THIS WRECK INSPECTED. IF YOU WISH TO SEE MANY MORE EXAMPLES OF MODEL 3 SUSPENSION PARTS THAT HAVE SNAPPED LIKE A PRETZEL THEN THERE IS A COLLECTION OF THEM HERE HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157701887554265 PLEASE NOTE..I AM NOT A TESLA OWNER, JUST A CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

THIS IS A COMPLAINT ABOUT THE WEAKNESS OF THE SUSPENSION BALL JOINTS IN ALL MODELS OF TESLA CARS. I HAVE TAKEN THIS CAR AS JUST ONE EGREGIOUS EXAMPLE AND I CAN SHOW YOU MANY MORE THAT HAVE FAILED IN THE SAME WAY. I WILL FOLLOW THIS UP BY FILING A SEPARATE COMPLAINT ON A MODEL X WHICH HAS THE EXACT SAME FAILURE. HERE IS THE MODEL 3 HTTPS://WWW.COPART.COM/LOT/42908029/PHOTOS NO AIRBAGS HAVE BEEN DEPLOYED IN THIS CAR. THERE IS NO COLLISION DAMAGE THAT WOULD JUSTIFY THE BALL JOINTS HAVING SNAPPED IN THIS WAY. THIS CAR IS STILL AVAILABLE FOR INSPECTION. PLEASE DO THIS. THANK YOU...CONCERNED CITIZEN.

THIS MODEL 3 IS IN THE SALVAGE AUCTION SITE. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32947552&ROWNUMBER=22&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH. NO AIRBAGS HAVE BEEN DEPLOYED AND THERE IS NEGLIGIBLE FRONT END DAMAGE. THE SUSPENSION HAS SNAPPED OFF. THE ATTACHED PHOTOGRAPHS SHOW THAT THE ALLOY SUSPENSION ARMS HAVE CRACKED IN HALF. THIS HAS THE APPEARANCE OF BRITTLE CRACK FAILURE CAUSED BY A CASTING DEFECT. IT IS A CERTAINTY THAT THIS IS NOT A ONE OFF INCIDENCE. THIS POINTS TO BAD MANUFACTURING, BAD QUALITY CONTROL, AND BAD TESTING. THIS IS ON TOP OF THE REPEATED FAILURES IN MODEL S & MODEL X SUSPENSION PARTS. TESLA APPEARS TO BE A SICK COMPANY WITH ZERO REGARD FOR PUBLIC SAFETY. PLEASE TAKE ACTION TO PREVENT NEEDLESS DEATHS AND INJURY.

I WAS DRIVING NORTHBOUND ON CA HWY 101 WHEN I INITIATED A LANE CHANGE FROM LEFT TO RIGHT WITH AUTOPILOT ENGAGED. AFTER BEGINNING TO MAKE THE LANE CHANGE TO THE RIGHT, THE CAR ABRUPTLY VEERED BACK INTO THE LEFT LANE, THEN SLOWLY STARTED TO MOVE BACK INTO THE RIGHT LANE. IT WAS AT THAT TIME THAT I DISENGAGED THE AUTOPILOT.

FREQUENT ERROR STATING "FRONT PASSENGER SAFETY RESTRAINT SYSTEM FAULT", WITH A RED INDICATOR FOR THE AIRBAG ON DISPLAY. ERROR OCCURS AT ANY TIME, STATIONARY, IN MOTION, ON A CITY STREET AND A HIGHWAY. SEE ATTACHED PHOTO

I FOUND A STRESS CRACK ON MY REAR WINDSHIELD, WHICH THE TESLA SERVICE CENTER IN SAN RAFAEL, CALIFORNIA DENIED WAS CAUSED BY A DEFECT IN THE GLASS. MY SERVICE ASSOCIATE, PATRICK GERETY WAS PARTICULARLY UNHELPFUL AND I AM LODGING A COMPLAINT DIRECTLY WITH THE MANAGER OF THE CENTER, ASTON MARTIN (NO, REALLY), AS WELL. MANY OTHER TESLA MODEL 3 CAR OWNERS ARE EXPERIENCING FAILURES IN THEIR REAR WINDSHIELDS. SOME ARE BEING REPLACED UNDER WARRANTY, BUT MANY - LIKE MINE - ARE BEING DENIED. IN SOME CASES, THE FAILURE SEEMS TO BE ASSOCIATED WITH THE REAR WINDSHIELD HEATING SYSTEM. I HAD TO PAY FOR THE REPLACEMENT. I'M UPLOADING A PORTION OF THE INVOICE ALONG WITH THIS DESCRIPTION. NOTE THAT THE CAR WAS STATIONARY AT THE TIME THAT THE CRACK WAS DETECTED.

IN ORDER TO CANCEL CRUISE CONTROL OR AUTOPILOT IN A TESLA MODEL 3, THE PRIMARY MECHANISM IS TO PUSH THE RIGHT STALK UPWARDS AS FAR AS IT WILL GO. HOWEVER, PUSHING THE SAME STALK UPWARDS ONLY PART OF THE WAY WILL CAUSE THE CAR TO SHIFT INTO NEUTRAL. THIS CAN CAUSE A DRIVER TO PUT THE CAR INTO NEUTRAL WHILE IT IS UNDERWAY. THIS IS ESPECIALLY DANGEROUS IN A TESLA BECAUSE IF THE CAR IS IN NEUTRAL REGENERATIVE BREAKING IS DISABLED AND IT IS THE COMMON DRIVING HABIT TO USE REGENERATIVE BREAKING AS THE PRIMARY BRAKING MECHANISM. ESSENTIALLY, A DRIVER CAN ACCIDENTALLY MAKE THE CAR UNABLE TO ACCELERATE AND UNABLE TO USE PRIMARY BRAKING WHEN IN MOTION. IN ADDITION, THERE IS NO AUDIBLE ALERT THAT THE CAR HAS BEEN SHIFTED TO NEUTRAL AND ONLY A VERY SMALL VISIBLE CHANGE TO THE TOUCHSCREEN. I ALERTED TESLA TO THIS ISSUE IN AUGUST OF 2018 AND THERE HAS BEEN NO CHANGE TO THE CAR'S BEHAVIOR SINCE THEN, DESPITE NUMEROUS OVER THE AIR SOFTWARE UPDATES.

ON APRIL 24 19 MORNING [XXX](MY WIFE) DROVE UP MULTILEVEL PARKING LOT AT WORK 8100 JONES BRANCH DRIVE, SHE INITIALLY CHOSE A HEAD IN PARKING SPOT, THEN ATTEMPTED TO MOVE THE CAR FORWARD TO THE NEXT AISLE, SO THE CAR WOULD BE FACING FRONT WHEN SHE GOT OUT. THE CAR PICKED UP UNCONTROLLABLE AND EXTREMELY HIGH SPEED AND SHE FELT OUT OF CONTROL AND COULD NOT MOVE FOOT FROM ACCELERATOR TO BRAKE IN THE SPLIT SECOND, ALL SHE COULD DO WAS TO STEER SLIGHTLY TO HIT A POLE AT THAT NEXT SPOT, AND AVOID GOING ACROSS DRIVE LANE AND OVER THE BARRICADE TO A DROP. THE CAR SUFFERED SEVERE FRONT DAMAGE AND AIRBAGS OPENED, SHE HAD MINOR BRUISE. REPAIR ESTIMATES CAUSED INSURANCE COMPANY TO CALL IT A TOTAL LOSS. 1. TESLA CLAIMS TO BE REVIEWING ELECTRONIC DATA BUT HAS NOT RELEASED CONCLUSIONS SO FAR. 2. WHY SUCH HIGH SPEED WAS PICKED UP WHEN ALL SHE WANTED TO DO WAS CRAWL OVER TO THE NEXT SPOT DIRECTLY AHEAD (ABOUT 20 FEET) FROM THE PREVIOUS SPOT. 3. WHY VARIOUS ELECTRONIC SYSTEM, FRONT COLLISION WARNING, FRONT COLLISION AVOIDANCE, VIDEO SENSORS ABOUT OBSTRUCTIONS, AVOIDANCE BASED ACCELERATION CONTROL ETC, FAILED TO APPLY ANY SPEED REDUCTIONS. PHOTOS OF EVENT, ESTIMATE FROM INSURANCE ARE ENCLOSED. I REQUEST YOUR KIND ATTENTION, AND YOUR ANALYSIS AS TO THE SAFETY FAILURES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHILE DRIVING 25 MPH IN THE RAIN, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR BUMPER AND REAR WHEEL HUBCAP ON THE PASSENGER SIDE HAD FALLEN OFF. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS DUE TO AN ACT OF GOD AND THEY WOULD CHARGE FOR TOWING THE VEHICLE TO A CERTIFIED COLLISION CENTER. THE CONTACT CALLED HER INSURANCE COMPANY AND THE VEHICLE HAD BEEN AT THE CERTIFIED COLLISION CENTER FOR OVER A WEEK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER REITERATED THAT AN OUTSIDE INFLUENCE CAUSED THE PARTS TO FALL OFF AND THEY WOULD NOT PAY FOR THE REPAIRS. THE CONTACT WANTED THE MANUFACTURER TO COVER THE COSTS WITH THE INITIAL WARRANTY SINCE THE VEHICLE WAS JUST PURCHASED IN JULY OF 2018. THE CONTACT SUSPECTED THAT THE PARTS BEING USED WERE OF INFERIOR QUALITY. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *AS

MY WIFE ( DRIVER FOR OVER 40 YEARS, NO ACCIDENTS, NO TICKETS) WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNGRADE, FOOT ON THE BRAKE, IN OUR BRAND NEW TESLA MODEL 3 WHEN IT SUDDENLY BEGAN TO MOVE FORWARD AND CRASHED INTO CARS STOPPED AT THE LIGHT IN FRONT OF HER. MY WIFE TRIED DESPERATELY TO STOP THE TESLA WITH THE BRAKES AND EMERGENCY BRAKE. OU CAR WAS STOPPED BY THE CAR IN FRONT. I HATE TO THINK OF WHAT COULD HAVE HAPPENED HAD THERE NOT BEEN CAR IN FRONT. WE PURCHASED THE TESLA IN DECEMBER OF 2018 AND THE CRASH OCCURRED IN FEBRUARY OF 2019. AFTER THE CRASH I CALLED TESLA, THEN I WENT TO THEIR SHOWROOM IN SAN DIEGO, THEY REFERRED ME TO TESLALEGAL.COM. SO I ASKED MY ATTORNEY TO HELP. IN THE MEANTIME, AFTER THE TESLA WAS RELEASED FROM THE BODY SHOP IT WAS SENT TO THE TESLA SERVICE CENTER IN SAN DIEGO. IMMEDIATELY, MY ATTORNEY EMAILED SERVICEHELPNA@TESLA.COM FOR TESLA TO PRESERVE AND PROVIDE THE ELECTRONIC DRIVING RECORD TO DETERMINE WHAT HAPPENED TO THE CAR. SERVICE CENTER DID NOT RESPOND TO OUR REQUEST. AT THIS POINT TESLA DEFINITELY KNOWS THAT WE HAVE A PROBLEM. OUR ATTEMPTS AT CONTACT BEGAN IMMEDIATELY AFTER THE CRASH IN FEBRUARY. AS OF MAY 15TH THERE IS NO CONTACT YET. WITH THE KNOWLEDGE THAT I HAD AN ATTORNEY, TESLA SERVICE STILL SENT ME DOCUMENTS TO SIGN. THEY RECENTLY SENT ME A TEXT THAT THEY HAVE 'UPDATED FIRMWARE WITH THE LATEST VERSION' AND THE CAR 'IS SAFE TO DRIVE AT THIS TIME.' TO ME IT SOUNDS LIKE THEY MODIFIED THE TESLA. MY ATTORNEY HAS CALLED AND EMAILED TESLA SERVICE, TESLA CUSTOMER SERVICE, TESLA LEGAL, AND TESLA HEADQUARTERS IN FREMONT. SHE HAS WRITTEN LETTERS TO ALL OF THE ABOVE AND MAILED THEM CERTIFIED MAIL. IN THE LETTERS SHE HAS EXPLAINED THAT MY WIFE AND I ARE FEARFUL OF DRIVING THE CAR AND DEFINITELY DON'T WANT ANYONE ELSE TO GET KILLED. THE TESLA SITS IN THE SERVICE CENTER STORAGE.

I TURNED INTO MY DRIVEWAY AND WAS GOING TO PULL INTO MY GARAGE TO PARK THE CAR, WHEN THE CAR ACCELERATED SUDDENLY AND VIOLENTLY AND CRASHED INTO THE FRONT STONE WALL OF OUR HOUSE. THE STONE WALL IS DAMAGED AND THE FRONT RIGHT SIDE OF THE TESLA HAS SIGNIFICANT DAMAGES.

THE SCREEN FREEZES AND REBOOTS WHILE DRIVING.I HAVE NO IDEA HOW FAST I'M GOING THE ENTIRE CARE GOES DARK. THIS HAS BEEN GOING ON FOR 2 MONTHS.I HAVE TAKEN IT IN. BUT THEY TELL ME THERE IS NO FIX. CAR IS NOT SAFE TO DRIVE WHEN YOU HAVE NO IDEA HOW FAST YOUR GOING.

ON 04/13/2019 THE CAR ABRUPT STOPPED IN THE MIDDLE OF THE ROAD WHILE I DROVE IT ALONG NORTHBOND SANTA RITA ROAD IN PLEASANTON CA. . CARS COMING FROM BEHIND HAD TO MAKE URGENT BRAKING OR LANE CHANGE TO AVOID HITTING US. MY YOUNG CHILD WAS CRYING IN HORROR, AND WE HAVE NO WAY TO GET OURSELF TO SAFETY WITH THE CAR TOTALLY UNABLE TO MOVE. WE CALLED 911, AND LOCAL POLICE WAS DISPATCH TO HELP OTHER CARD AVOIDING HITTING US, WHILE WE WAITING FOR TOW TRUCK TO ARRIVE. THE CAR WAS UNRESPONSIVE FOR ABOUT 20 MINUTES, WITH THE DISPLAY SHOWING MESSAGES: "UNABLE TO DRIVE, PULL OVER TO SAFETY. CAR SHUTTING DOWN". THE CAR RESUMED OPERATIONAL AFTER ABOUT 20 MINUTES, WITHOUT ANY NOTICEABLE CHANGE. I DROVE THE CAR TO NEAREST SERVICE CENTER (PLEASANTON CA). AFTER A FEW DAYS, I WAS CONTACT BY THE SERVICE CENTER STATING THE CAR CAN BE PICKED UP, WHILE NOTHING WAS DONE TO FIX THE ISSUE. THEIR OFFICIAL INVOICE STATES: "THIS IS CURRENTLY SCHEDULED TO BE FIXED IN 2019.20, BUT THE CUSTOMER CAN CONTINUE DRIVING. IF IT HAPPENS AGAIN (SEEMS UNLIKELY), THEY CAN JUST GET OUT OF THE CAR AND GET BACK IN TO RESUME OPERATION.". I POINTED TO TESLA SERVICE REPRESENTATIVE THAT THEIR RECOMMENDED SOLUTION IS UNACCEPTABLE - JUST LIKE WHAT HAPPENED TO US ALREADY - IT WOULD BE ILLEGAL AND UNSAFE TO EXIT THE VEHICLE IF IT STOPS IN THE MIDDLE OF HIGHWAY, WITH NO CHANCE TO PULL OVER EVEN TO THE CURB. THE TESLA REPRESENTATIVE BROUGHT AN ENGINEER TO HELP "EXPLAIN" THE INFORMATION, WHEN HE MENTIONED THAT THIS ISSUE IS A KNOWN CHARACTERISTIC RELATED TO USE OF CRUISE CONTROL. AND THE ENGINEER SAID HE WOULD PERSONALLY BE OK TO DRIVE THE CAR WITHOUT USING CRUISE CONTROL. I ASKED IF THAT MEANS THE CRUISE CONTROL IS NOT SAFE, THEY SAID IT WOULD BE MY OWN JUDGMENT. I THINK THIS IS A SIGNIFICANT SAFETY HAZARD TESLA IS INTENTIONALLY IGNORING AND NEED THOROUGH INVESTIGATION.

VEHICLE HAS A "BRAKE HOLD" FEATURE. THIS FEATURE IS ENGAGED WHEN THE VEHICLE IS IN GEAR, STOPPED, AND THEN THE BRAKE PEDAL IS DEPRESSED AN ADDITIONAL DISTANCE. THIS FEATURE KEEPS THAT VEHICLE AT A STANDSTILL WITHOUT A NEED TO CONTINUE TO DEPRESS THE BRAKE PEDAL. PER THE INSTRUCTION MANUAL, BRAKE HOLD CAN BE RELEASED BY PRESSING THE ACCELERATOR, BRAKE, OR BY SHIFTING THE VEHICLE INTO "NEUTRAL". THE RIGHT STEERING COLUMN STALK, HOWEVER, CAN BE USED TO SWITCH THE VEHICLE FROM BRAKE HOLD INTO THE OPPOSITE TRAVEL DIRECTION (D TO R OR R TO D) BY MOVING THE STALK TO THAT SETTING. FOR EXAMPLE, A VEHICLE IN D WITH THE BRAKE HOLD ENGAGED, CAN BE SHIFTED INTO R BY MOVING THE RIGHT STALK FULLY UPWARD (TO THE "R" SETTING). THIS BEHAVIOR, I BELIEVE, SHOULD BE PROHIBITED UNLESS THE VEHICLE IS FIRST PLACED INTO "P" OR "N".

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHILE DRIVING WITH THE CRUISE CONTROL SET AT APPROXIMATELY 67 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 75 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS ABLE TO DISENGAGE THE CRUISE CONTROL. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND AN ENGINEER WAS SENT TO DIAGNOSE THE VEHICLE. THE ENGINEER WAS UNABLE TO PROVIDE A CAUSE FOR THE INDEPENDENT ACCELERATION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *BF CONSUMER STATED VEHICLE EITHER SLOWS DOWN SUDDENLY OR SPEEDS UP. THIS HAS HAPPENED MULTIPLE TIMES.*JB

VEHICLE ENTERED A SHOPPING PLAZA AT SPEED UNDER 10MPH AND SUDDENLY ACCELERATED TO HIGH SPEED ON IT'S OWN. IT HIT THREE STATIONARY VEHICLES AND KNOCKED DOWN A SMALL TREE. TRIED STOPPING THE CAR BUT THE BRAKES WOULD NOT WORK AND THE CAR FINALLY STOPPED AFTER HITTING THE THIRD VEHICLE.

WHILE OPERATING IN AC COOLING MODE, WITHOUT FOREWARNING, WOULD SWITCH TO HEATING OPERATION. DURING THIS UNUSUAL BEHAVIOR, THE DISPLAY DOES NOT INDICATE ANY CHANGE IN THE HVAC SYSTEM BEHAVIOR. THIS DEFECT CREATES A DANGEROUS SITUATION WHEN THE REAR PASSENGERS ARE CHILDREN IN CAR SEATS. THEY ARE EXPOSED TO HIGH HEAT FOR THE DURATION OF THE DRIVE WHILE THE DRIVER IS UNAWARE OF THE FAST DEVELOPING DANGEROUS SITUATION IN THE REAR THAT MAY LEAD TO HEATSTROKE OR WORST. HTTPS://WWW.YOUTUBE.COM/WATCH?V=4GVDXQCPAPI

VEHICLE PRIMARY DRIVE MOTOR FAILED SUDDENLY WITH ON SCREEN MESSAGES LIKE: "UNABLE TO DRIVE - PULL OVER SAFELY", "CAR SHUTTING DOWN - PULL OVER SAFELY". THE VEHICLE BECOMES TOTALLY IMMOBILE WHEN THIS HAPPENS, IN MY CASE ON A BUSY ROAD AT AN INTERSECTION AFTER EXITING A HIGHWAY AND MERGING INTO TRAFFIC.

WHILE DRIVING ON LOCAL ROAD, TRAFFIC STOPPED AHEAD. I PRESSED THE BRAKES, BUT IT DID NOT RESPOND. THE COLLISION WARNING AND EMERGENCY AUTO-STOPPING SYSTEM ALSO DID NOT ENGAGE, CAUSING THE VEHICLE TO COLLIDE WITH THE CAR IN FRONT. TWO DAYS BEFORE THE COLLISION, THE TESLA RECEIVED A FIRMWARE UPDATE. I NOTICED THE DRIVING BEHAVIOR WAS SLIGHTLY DIFFERENT. BRAKE FAILURE LIKE THIS NEVER HAPPENED BEFORE THIS FIRMWARE UPDATE. THE FIRMWARE VERSION WITH THIS ISSUE IS 2019.5.4. 4C3C414

THESE VEHICLES ARE NOT EQUIPPED WITH FRONT SIDE AMBER REFLEX REFLECTORS AS REQUIRED UNDR FMVSS 205 REQUIREMENTS

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT TWO OF THE FOUR ROOF RACK CLIPS FRACTURED. UPON FURTHER INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT THE FAILURE COULD HAVE CAUSED THE ROOF RACK TO FRACTURE, WHICH COULD HAVE IMPACTED OTHER DRIVERS ON THE ROADWAY. THE TESLA SERVICE CENTER (LOCATED AT 5700 S BROADWAY, LITTLETON, CO 80121, (303) 632-4200) WAS NOTIFIED OF THE FAILURE AND REFERENCED A REPAIR INSTRUCTIONAL FROM TESLA REGARDING AN UPDATE IMPROVEMENT FOR THE MODEL 3 ROOF RACK. IT WAS NOT SPECIFIED IF THIS WAS THE SAME OEM PART OR A NEWLY DESIGNED OEM ROOF RACK CLIP SET. THE CONTACT ORDERED THE PART AND THE CLIPS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE VEHICLE WAS PARKED. BUT WOULDN'T MOVE TO GEAR (DRIVE OR REVERSE). IT WAS GIVING THE MESSAGE "CANNOT MAINTAIN VEHICLE POWER". HAD I LOST THE POWER WHILE DRIVING, IT WOULD HAVE BEEN A CLEAR SAFETY ISSUE.

HELLO, I OFTEN FOLLOW TESLA MODEL 3 CARS IN DENSE TRAFFIC, AND STOP BEHIND THEM AT RED LIGHTS. I HAVE TO SAY, THEIR TAIL LIGHTS (MORE EXACTLY, BRAKE LIGHTS IN THE CENTER OF TAIL LIGHT) ARE EXTREMELY BRIGHT WHILE BEING VERY SMALL. THEY ARE ALMOST AS BRIGHT AS LASERS. WHEN IT'S DARK, LOOKING AT THEM EVEN WITH PERIPHERAL VISION IS PAINFUL, I HAVE TO LOOK TO THE SIDE TO AVOID BEING BLINDED. I AM SURE LOOKING AT THESE LIGHTS IS DANGEROUS TO MY VISION. INSTEAD OF THESE VERY SMALL AND VERY BRIGHT LIGHTS, TESLA SHOULD HAVE USED BIGGER LIGHTS WITH SMALLER INTENSITY (EMITTED POWER PER SQUARE INCH). I AM ATTACHING A STOCK PICTURE OF MODEL 3'S TAIL LIGHTS. UNFORTUNATELY, A CAMERA COULD NOT CAPTURE THE VERY HIGH INTENSITY OF THE LIGHT.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHEN THE VEHICLE WAS STARTED, THE MAIN 15 INCH SCREEN COMMAND CENTER WAS BLACK AND NONE OF THE INSTRUMENT PANEL GAUGES APPEARED. THE VEHICLE WAS TAKEN TO TESLA (50 OGDEN AVE, WESTMONT, IL 60559) TO BE DIAGNOSED SIX TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

BRAND NEW VEHICLE WITH 2 TIRES HAVING SIDE WALL BUBBLES. NO ROUGH DRIVING . SEEMS TO BE AN INNER TIRE PROBLEM. MAYBE A DEFECT .CONTINENTAL BRAND TIRES.

THIS CAR HAS A FRONT TRUNK, AKA "FRUNK". IT IS OPENED ELECTRONICALLY, NOT MECHANICALLY. THERE IS NO OWNER ACCESSIBLE MECHANICAL OVERRIDE. IT FAILED TO OPEN ON OCTOBER 31 WHILE PARKED IN A GARAGE, 2018. IT WAS BROUGHT TO TESLA SERVICE THE NEXT DAY, AND THE "M3 FRUNK LATCH ACTUATOR PRIMARY RELEASE (1098789-00-C)" WAS REPLACED. THE FRUNK OPERATED NORMALLY THEREAFTER UNTIL JANUARY 26, 2019, WHEN IT AGAIN FAILED TO OPEN WHILE PARKED IN A PUBLIC PARKING LOT. IT WILL BE 3 WEEKS BEFORE IT CAN BE REPAIRED AGAIN, DUE TO TESLA SERVICE BACKLOG.

I WAS DRIVING ON AUTO PILOT MODE WHEN I WAS GOING TO MAKE A RIGHT HAND TURN WHEN IN ORDER TO SLOW DOWN AT THE TRAFFIC AHEAD OF ME, I APPLIED THE BRAKES BUT THERE WAS NO BRAKE ACTION WHATSOEVER. THIS WAS NOT A PANIC SITUATION, IT WAS JUST NORMAL BRAKING. WHEN THE BRAKES FAILED TO ACTUATE AND THE VEHICLE ACCORDINGLY WASN'T SLOWING DOWN, IN ORDER TO AVOID HITTING PEDESTRIANS OR THE VEHICLE IN FRONT OF ME, I SWERVED TO THE RIGHT AND ENDED UP HITTING A TREE. I SUSTAINED INJURIES AS A RESULT OF THIS ACCIDENT AND TOTALED MY CAR. THE PROBLEM WAS THE FAILURE OF THE TESLA (2018 MODEL 3) BRAKE SYSTEM TO WORK.

THE PANO ROOF CRACKED, THERE IS A LOT OF OTHER OWNERS WITH THIS ISSUE, TESLA IS TRYING TO BLAME ROAD CONDITIONS .WHEN I DROPPED IT OFF TODAY TESLA GAVE ME A LOANER BRAND NEW MODEL S AND IT HAS A CRACKED PANO ROOF

WHEN WIPERS ARE SET TO 'AUTO' MODE, THEY ARE FAR TOO SLOW TO REACT. DO TO THE MANUAL MODE REQUIRING THE TOUCH SCREEN TO CHANGE, A NOVICE TO THE SYSTEM WOULD HAVE A VERY HARD TIME CHANGING TO THE WIPERS TO WORK MUCH FASTER. THIS WOULD CAUSE A VERY UNSAFE AND HAZARDS CONDITION. AS IT IS NOW, I DO NOT FEEL SAFE LETTING ANYONE ELSE DRIVE THIS CAR IN THE RAIN.

THE BOTTOM FRONT UNDER PIECE COMPOSITE MATERIAL WHICH IS PART OF THE UNDER CARRIAGE SPONTANEOUSLY BROKE WHILE DRIVING ON THE FREEWAY IN THE RAIN. THERE ARE NUMEROUS REPORTS IN THE INTERNET OF THE COMPOSITE UNDER PIECES BREAKING FROM WATER OR MISSING/LOOSE BOLTS.

DRIVING AT 65 MPH ON INTERSTATE 80, IN CALIFORNIA NEAR BERKELEY, IN THE RAIN THE UNDER CARRIAGE BODY COVER WHICH APPEARS TO BE MADE OF SOME TYPE OF COMPOSITE MATERIAL RIPPED/TORE. NOTHING WAS HIT ON THE ROAD AND THERE HAVE BEEN MULTIPLE OWNERS THAT HAVE ALSO HAD ISSUES WITH THIS PART OF THE CAR RIPPING/TEARING/BREAKING DUE TO UNKNOWN REASONS. THERE ARE SPECULATIONS THAT IT IS WATER RELATED BUT IT SHOULD NOT BE BREAKING IN THE RAIN OR WITH WATER. AS WELL BECAUSE THE PART IS ON THE BOTTOM IT SHOULD NOT BE THAT FRAGILE THAT IT CAN TEAR/RIP/BREAK EASILY! I HAVE ATTACHED AN IMAGE BELOW OF THE UNDERSIDE WHEN I WAS ABLE TO GET BACK TO MY HOME. THIS PART IS INADEQUATELY PROTECTING THE BOTTOM OF THE CAR AND SHOULD BE RECALLED AND CHANGED.

I WAS AT A STOP AT A RED LIGHT AND WAS REAR-ENDED CHRISTMAS EVE NIGHT, CAUSING MY CAR TO BE PUSHED INTO THE VEHICLE IN FRONT OF ME AT THE RED LIGHT. I REMEMBER MY ABDOMEN HITTING THE STEERING WHEEL AND COMPLAINING OF STOMACH DISCOMFORT IMMEDIATELY FOLLOWING THE ACCIDENT (I'VE SINCE GOTTEN X-RAYS AND WILL NEED 12+ MONTHS OF CHIROPRACTOR THERAPY). I NOTICED A BURNING SMELL INSIDE THE CABIN, SIMILAR TO THE SMELL AFTER FIRING A PISTOL. I FIGURED IT WAS THE AIRBAG, HOWEVER, THERE WAS NO DEPLOYMENT OF AN AIRBAG. I WAS ABLE TO UNBUCKLE THE SEAT BELT, BUT ALSO NOTICED THAT IT WAS NOT RETRACTING AND WAS STUCK. THE MECHANISM WHERE IT COMES OUT OF LOOKED LIKE IT WAS DISLOCATED AS WELL. I NOTICED THAT THE TESLA'S SCREEN/DISPLAY INDICATED "FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT." THE VEHICLE WAS PURCHASED BRAND NEW 9 DAYS PRIOR (DECEMBER 15) AND HAD NEVER BEEN IN ANY ACCIDENT PRIOR. I'M CONCERNED THAT IT COULD'VE BEEN A WORSE CRASH THAT COULD HAVE RESULTED IN MAJOR INJURY IF THE SEAT BELT DID NOT ACT AS IT WAS DESIGNED TO. I'M ALSO CONCERNED OF THE SMELL OF THE AIRBAG (OR WHAT I BELIEVED TO BE AN AIRBAG POST-DEPLOYMENT ODOR) WHEN THERE WAS NO ACTUAL DEPLOYMENT. IS THIS COMMON? THE VEHICLE HAS BEEN AT A BODY SHOP AND IT WAS DETERMINED THAT THE ENTIRE SEAT BELT NEEDED REPLACING. MY INSURANCE IS COVERING THE FRONT, REAR, AND SAFETY SYSTEM REPLACEMENT COSTS. HOWEVER, I HAVE HESITATION ABOUT TRUSTING THE VEHICLE'S SAFETY SYSTEM, EVEN AFTER REPLACEMENT PARTS HAVE BEE INSTALLED.

1. WE PICKED UP THE CAR ON DEC 30TH, FROM THE FREMONT FACTORY, THE CAR WAS NOT EVEN FULLY CHARGED, AND THERE WAS A MESSAGE ON THE CONSOLE SAYING, THAT, 'IT NEEDS A SOFTWARE UPGRADE.' WE WENT BACK INSIDE AND ASKED ONE OF THE SALES PEOPLE, HE SAID, 'THIS IS THE END OF THE YEAR, THE CARS ARE NOT COMING FULLY CHARGED, AND HE LAUGHED ABOUT THE SOFTWARE UPGRADE.' WE CAME HOME AND UPGRADED THE SOFTWARE. NO-ONE WENT OVER THE OPERATIONS OF THE CAR. 2. ON JAN 1ST, THE 30 DAY TRIAL FOR THE AUTOPILOT FEATURE POPPED UP ON THE CONSOLE, AND WE CLICKED YES. WE DECIDED TO TRY THE AUTO-TRIAL FEATURE IN THE EVENING FROM SANTA CRUZ TO OUR HOME. WE ENABLED THE AUTO-PILOT ON ROUTE 880, IT KEPT ASKING TO KEEP YOUR HANDS LIGHTLY ON THE STEERING WHEEL, WHILE THE HANDS WERE ON THE STEERING WHEEL AT ALL TIMES. AFTER MAYBE 10 MINUTES, IN THE CENTRE LINE, AT A SPEED OF 63 MPH, RED WARNING STARTED SAYING, 'THE CAR CAN NO LONGER AUTO STEER.' WE CANCELED THE AUTOPILOT, MANUALLY DROVE THE CAR. ON LOCAL STREET ON MOWRY AVENUE, BETWEEN 6:30 PM AND 7 PM, WHILE DRIVING, THE CAR IN FRONT OF US SLOWED DOWN, REMOVED THE FOOT FROM THE ACCELERATOR, CAR CONTINUE TO ACCELERATE, WHILE THE BRAKE PEDAL WAS PRESSED. NO COLLISION WARNING, AND CAR KEPT GOING UNTIL IT RAN INTO THE NEXT CAR AND STOPPED. WE PULLED OVER AND ASSESSED THE DAMAGE, OUR CAR HAS SMALL NICK ON THE CENTER OF THE BUMPER. 3. ARRIVED HOME, WITH ABOUT 80 MILES CHARGE LEFT. AFTER PLUGGING IN THE CHARGER, ABOUT 15 MINUTES LATER, MESSAGE ON THE PHONE CAME THAT CHARGING INTERRUPTED, AS IT HAS 78% OF CHARGE ON THE BATTERY. ADDITIONALLY, THESE ARE THE SOME OF THE OTHER CONCERNS, -RATTLING NOISE ON THE RIGHT SIDE DURING DRIVING -WHILE DRIVING SLOWLY AT ABOUT 5 MILES AN HOUR, THERE IS A BRAKE NOISE -THERE IS WIND LEAK ON BOTH FRONT WINDOWS AND DOORS. -RIGHT REAR SEAT BELT DOES NOT ALWAYS LOCK

MY TESLA MODEL 3 WAS SO NEW THAT DIDN'T EVEN HAVE THE LICENSE PLATE YET. I'VE DONE SELF-PARK QUITE A FEW TIMES, AND EVEN WENT TO THE SALES CENTER TO CONFIRM THE WAY TO ENGAGE SELF PARK. WHEN THE VEHICLE SENSE THE SPACE AND YOU GO REVERSE, THE BLUE START BUTTON WILL BE ON SO YOU CAN PRESS AND LET THE AUTO SELF PARK. SADLY, THE SELF PARK CAUSED THE ACCIDENT ON 11/30/18 WHEN I WAS ON LYON STREET IN SAN FRANCISCO. WHEN PRESSED ON THE REVERSE 'START' BUTTON, THE CAR WENT UNCONTROLLABLY (LIKE A DEMON WAS IN THE CAR) AND HIT THE REAR PARKED CAR. I COULD BARELY HIT THE BRAKE IN TIME TO STOP THE ZOOMED REVERSE. THIS ACCIDENT NOT ONLY DAMAGED MY NEW MODEL 3 AND IT HIT THE BUMPER AND HEADLIGHT OF ANOTHER PARKED VEHICLE, THE INCIDENT TRULY TRAUMATIZED ME ON THE TESLA CAR FUNCTIONS. THANKFULLY, THERE WAS NOT ANY UPCOMING REAR TRAFFIC, WITH THE SELF REVERSE SPEED, THE ACCIDENT COULD BE A LOT WORSE. TESLA INSISTED THAT IT IS NOT AN AUTO-PILOT OR SELF-PARK ISSUE. THEY SAID WE HAVE TO WAIT 4 WEEKS FOR THE ENGINEERING REVIEW AND REPORT. AFTER WAITING FOR THE TESLA REPORT FOR 4 WEEKS, THEY CLAIMED THE VEHICLE WAS 'NOT' ENGAGED IN THE 'SELF-PARK' FUNCTION - WELL, WHY WOULD THE BLUE START BUTTON IS AVAILABLE FOR ME TO BELIEVE THAT THE SELF PARK WAS READY????? THEY MADE THE EXCUSE THE CREEP FUNCTION WAS ACTIVATED. THAT IS RIDICULOUS! YOUR BLUE START BUTTON WAS AVAILABLE FOR SELF-PARK, DRIVER WOULD ASSUME THE VEHICLE IS READY TO BE PARKED. WHO WOULD GUESS THE VEHICLE WOULD ZOOM BACK UNCONTROLLABLY? COULD YOU IMAGINE HOW DANGEROUS THIS IS FOR ALL THE SELF PARK DRIVERS AND PASSENGERS? THE ACCIDENT COULD BE MUCH WORSE. NHTSA MUST ISSUE INVESTIGATION AND FINING FOR SUCH TESLA SELF PARK ISSUE!

TESLA MODEL 3 DOES NOT COME WITH TRADITIONAL KEY OR KEY FOB. GRANDFATHER SITTING IN FRONT PASSENGER SEAT WAS LEFT WITH KEY CARD WHILE YOUNG CHILD FELL ASLEEP. HE IS UNFAMILIAR WITH THE CAR BUT WAS BRIEFLY EXPLAINED HOW TO UNLOCK THE CAR BY PLACING THE CARD ON THE SIDE PILLAR. WHEN THE CHILD WOKE UP, HE EXITED THE CAR WHICH THE CAR NOTICED AS BEING EMPTY AND LOCKED THE CAR WITHIN SECONDS. HE WAS UNABLE TO GET BACK INTO THE CAR FOR 15 MINUTES WITH ATTEMPTS TO CALL US BY CELL WITH NO RECEPTION, NO CARD SCANNER ON PASSENGER SIDE OF CAR. THE AREA TO PLACE THE KEY CARD IS DIFFICULT TO DISCERN, HE KEPT PUTTING IT OVER THE CAMERA, IN THE DARK AND AS IT APPROACHES WINTER THIS TYPE OF SITUATION CAN BE DANGEROUS. TESLA HAS A KEY FOB AVAILABLE FOR SALE AND MIGHT BE PROVIDED TO NEW CAR OWNERS BUT MY BELIEF IS THIS SHOULD BE PROVIDED TO ALL OWNERS AS THEIR KEYCARD METHOD IS SO UNUSUAL AND CAN BE DIFFICULT FOR UNFAMILIAR USERS WHICH CAN LEAD TO A DANGEROUS CONDITION SUCH AS BEING UNABLE TO GET TO A CHILD UNLOCKED FROM INSIDE THE CAR EASILY. I IMMEDIATELY ORDERED THE KEYFOB AFTER WHAT HAPPENED IN THE SHOPPING MALL PARKING LOT.

ON 2 OCCASIONS, WHEN I WAS DRIVING IN ENHANCED AUTO-PILOT AND ENGAGED AUTO LANE CHANGE, THE CAR STARTED CHANGING LANES, THEN ABRUPTLY SWERVED BACK INTO MY ORIGINAL LANE. ON THE FIRST OCCASION, IT IS POSSIBLE I DID NOT PUSH THE LANE CHANGE INDICATOR DOWN FAR ENOUGH. ON THE SECOND OCCASION, THIS WAS NOT THE CASE. THE INDICATOR WAS PUSHED DOWN ALL THE WAY, I LOOKED BEHIND ME AND COAST WAS CLEAR. IT'S NOT AT ALL APPARENT WHY THE CAR ABORTED THE LANE CHANGE. IT WAS RAINING. I WAS DRIVING THE SPEED LIMIT, 55 MPH ON A 4-5 LANE HIGHWAY AND I WAS IN A MIDDLE LANE, CHANGING TINTO ANOTHER MIDDLE LANE. IN THE FIRST INCIDENT, I WAS DRIVING ON THE SAME HIGHWAY, NO RAIN.

TESLA MODEL 3 (2018) PROCEEDED TO ACCELERATE WHILE BRAKE PEDAL WAS DEPRESSED GOING THROUGH AN INTERSECTION CAUSING UNCONTROLLABLE MANEUVER AND VEHICLE CONTROL LOSS. THE VEHICLE FAILED TO RESPOND TO PEDAL INPUT AND FAILED TO DEPLOY AIRBAGS UPON IMPACT WITH A TREE AND FENCE CONTINUING TO ACCELERATE THROUGHOUT SUCH INCIDENT. AUTOPILOT WAS ENGAGED PRIOR TO CRASH. NO FORWARD COLLISION WARNING ACTIVATED.

WHILE TRAVELING ON ENHANCED AUTOPILOT AND CHANGING LANES USING THE DIRECTION STALK, I HAVE NOTED THAT THE VEHICLE HAS OCCASIONALLY SWERVED BACK INTO THE ORIGINAL LANE BEFORE COMPLETING THE LANE CHANGE. THIS HAPPENED TO ME THREE TIMES DURING MY DRIVE FROM PALM SPRINGS TO SAN DIEGO ON NOVEMBER 12. IT HAPPENED TWICE ON CHANGING TO THE LEFT LANE AND ONCE WHILE CHANGING TO THE RIGHT. ON NONE OF THESE OCCASIONS WAS A VEHICLE IN THE NEXT LANE OR ACCELERATING IN THAT LANE TOWARDS THE VEHICLE. NEEDLESS TO SAY, IT WAS A BIT ALARMING. OTHER OWNERS HAVE REPORTED THIS AS WELL AS NOTED IN HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/AUTOPILOT-RANDOM-LANE-CHANGES-AND-SWERVES.

2018 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO SAFETY ISSUE WITH BACKUP CAMERA. CAMERA WILL STOP DISPLAYING IMAGE WHILE VEHICLE IS REVERSING. *AS *JS

I HAVE NOTIFIED TESLA SEVERAL TIMES THAT MY VEHICLE SHUTS OFF ON ITS OWN. I HAVE TAKEN MY CAR TO THE TESLA SERVICE CENTER TWICE WHERE I HAVE BEEN TOLD THAT IT IS A "FIRMWARE" ISSUE AND WILL BE RESOLVED WITH AN OVER THE AIR UPDATE. HOWEVER THERE IS NO TIMEFRAME ON WHEN THIS UPDATE WILL HAPPEN. THIS MORNING AT 8:20AM WHILE DRIVING MY CAR TO WORK ON VINCENT STREET TURNING LEFT ON IRWINDALE AVE IN THE CITY OF IRWINDALE, CA THE VEHICLE DISPLAY COMPLETELY SHUT OFF LEAVING ME WITH NO WAY TO SEE MY SPEED, CONTROLS, OR GAUGES. OBVIOUSLY THIS WAS QUITE CONCERNING AS ALL THE CONTROLS FOR THE CAR ARE LOCATED ON THE TOUCH SCREEN DISPLAY. AFTER A SOLID 5-10 SECONDS THE DISPLAY WENT BACK ON AND I ARRIVED TO AT MY WORK LOCATION.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD HTTPS://WWW.COPART.COM/LOT/47780498 IT HAS NOT BEEN ANY MAJOR COLLISION. THE SUSPENSION ON THE RH SIDE IS BROKEN. THE TOP WISHBONE WHICH IS MADE OUT OF (CAN YOU BELIEVE THIS?) PLASTIC.HAS SNAPPED OFF. THIS NOT GOOD. PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU. CONCERNED CITIZEN ETC.TC.

RE: 2018 TESLA MODEL 3: VIN# [XXX] WE WANT TO CLARIFY THE POWERTRAIN OF THIS VIN # IS STANDARD DUAL MOTOR OR PERFORMANCE DUAL MOTOR; AS ALL THE PAPER WORKS INDICATED THAT THE POWERTRAIN IS STANDARD DUAL MOTOR; BUT THE FINAL CONTRACT STATED IT'S PERFORMANCE DUAL MOTOR; SO THE PRICE DIFFERENCE IS $10K HIGHER. THANK YOU IN ADVANCE FOR CONFIRMATION OF THE ACTUAL POWERTRAIN TYPE OF VIN# [XXX] UPON RECEIPT OF THIS REQUEST. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

ON OCTOBER 3RD, AT 5:26PM, I ENTERED THE VEHICLE, STEPPED ON THE BRAKE AND SHIFTED THE CAR INTO D TO PULL FORWARD OUT OF A PARKING SPACE (I BACKED IN). AS I GENTLY APPLIED THE ACCELERATOR PEDAL TO EASE FORWARD (AND TURN LEFT) OUT OF THE PARKING SPACE TO HEAD DOWN THE PARKING AISLE, THE CAR MOVED FORWARD MUCH FASTER THAN EXPECTED SO I LET OFF THE PEDAL. THE VEHICLE STOPS ACCELERATING AFTER LETTING OFF THE PEDAL. I TRY PRESSING THE PEDAL GENTLY AGAIN AND THE CAR LURCHES FORWARD PRETTY QUICKLY AS IF I DEPRESSED THE PEDAL ABOUT HALFWAY DOWN (I DID NOT). LETTING GO OF THE ACCELERATOR PEDAL DIDN'T SEEM TO KICK IN REGENERATIVE BRAKING SO I PRESSED ON THE BRAKE TO SLOW THE CAR DOWN TO A SPEED APPROPRIATE FOR A PARKING LOT. AFTER USING THE BRAKE, THE PROBLEM NEVER REAPPEARED AND I RESUMED MY DRIVE ALTHOUGH I WAS SHAKEN A BIT BY THE INCIDENT. IT'S ALMOST AS IF THE "THROTTLE MAP" WAS MESSED UP FOR A FEW SECONDS ASKING THE CAR TO DELIVER MUCH HIGHER CURRENT THAN IT SHOULD HAVE AT A 5-10% PEDAL POSITION.

THE VISIBILITY IN THE SIDE AND REAR VIEW MIRRORS IS VERY LIMITED. THE VISUAL INDICATOR FOR THE TURN SIGNALS IS HARD TO HEAR AND VIEW IN THE CENTRAL CONSOLE, WHICH IS ALSO CAUSING DISTRACTION FOR THE DRIVER AND TAKING AWAY HIS ATTENTION FROM THE ROAD. THERE IS ALSO NO WARNING INDICATOR FOR THE BLIND SPOTS DURING LANE CHANGES AND THE CONSOLE SHOW ONLY CARS IN FRONT, BUT NOT ON THE SIDE BLIND SPOTS. BLINKERS IN THE SIDE-VIEW MIRRORS FOR TURN SIGNALS AND BLIND SPOT VEHICLES LIKE IN TOYOTA AND OTHER MODELS IS MUCH SAFER. THIS VEHICLE AND MODEL NEEDS TO BE INVESTIGATED AND A POSSIBLE RECALL SHOULD BE MADE.

SUDDEN UNEXPECTED ACCELERATION CAR WAS IN PARKING LOT (BOTH ON AUGUST12 2018 AND ON SEPTEMBER 26 201 AND COMING TO A STOP.. MY FOOT WAS NOT ON THE ACCELERATOR BUT CAR JOLTED FORWARD APPROXIMATELY 10 FEET.

HERE IS ANOTHER MODEL 3 IN THE JUNKYARD WITH THE SAME OLD SNAPPED SPARROW LEG SUSPENSION. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29342528&ROWNUMBER=85&LOADRECENT=TRUE ALL OF THE AIR-BAGS HAVE GONE OFF BUT THERE IS NO SIGNIFICANT DAMAGE EXCEPT FOR THE SNAPPED SUSPENSION. IT IS QUITE LIKELY THAT AFTER THE WHEEL WENT WHOMPY THE CAR SPUN AROUND AND DECELERATED RAPIDLY SETTING OFF THE AIRBAGS. THERE ARE NOW FOUR REPORTED INSTANCES OF MODEL 3 SNAPPED SUSPENSIONS AND YET NOT A SINGLE OWNER HAS FILED A COMPLAINT. I WONDER WHY.... PERHAPS TESLA HAS THEM SIGN AN NDA? PLEASE INVESTIGATE. PLEASE PLEASE INVESTIGATE. THANK YOU. PERPLEXED CITIZEN.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29367271&ROWNUMBER=103&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE. THE FRONT WHEEL AND SUSPENSION HAVE SIMPLY SNAPPED OFF LIKE A SPARROWS LEG. THE TOP BALL JOINT HAS POPPED APART. THE LOWER BALL JOINT STEMS HAVE SNAPPED OFF. THE MODEL 3 IS NO BETTER THAN THE MODEL S AND MODEL X IN THIS REGARD. THE SUSPENSION COMPONENTS ARE TOO WEAK FOR THE JOB AND THE 2 PIECE BALL-JOINT STEMS ARE EASILY SNAPPED OFF. THERE HAVE ALREADY BEEN AT LEAST FOUR SIMILAR CASES OF SNAPPED MODEL 3 SUSPENSIONS. I WILL BE FILING ANOTHER ONE STRAIGHT AFTER THIS. THANK YOU. VERY CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

I WAS PULLING INTO A DRIVEWAY WHEN MY FOUR WEEK OLD TESLA MODEL 3, UNEXPECTEDLY ACCELERATED FOR NO OBVIOUS REASON. IT FELT LIKE CAR WAS FLYING AT A HIGH SPEED AND I HAD NO CONTROL. IN A BLURR, WE WERE SURROUNDED BY INFLATED AIRBAGS ON ALL SIDES IN A SMOKE FILLED CAR AND I REALIZED CAR HAD CRASHED INTO THE GARAGE DOOR AND NOW WAS PINNED UNDER A CRUMPLED GARAGE DOOR. IN SECONDS, AN EVERYDAY INSTANCE OF PULLING INTO THE DRIVEWAY HAD SUDDENLY CHANGED INTO A NIGHTMARE.

HERE IS ANOTHER MODEL 3 IN THE JUNKYARD WITH A THE FRONT SUSPENSION FALLEN OFF. THIS CAR HAS ONLY TRAVELLED 1000 MILES SINCE IT WAS FACTORY GATED. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29216371&ROWNUMBER=83&LOADRECENT=TRUE NO CRASH DAMAGE. NO AIRBAGS DEPLOYED. THE SUSPENSION BOLTS HAVE SNAPPED AGAIN. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THAT NEITHER THE VEHICLE OWNER NOR TESLA HAVE BOTHERED TO FILE A REPORT OF THIS ALARMING FAILURE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT THE BOLTS HAVE SNAPPED THIS IS AN INCREDIBLY DANGEROUS SITUATION. PLEASE TAKE ACTION TO PREVENT LOSS OF LIFE. THANK YOU. CONCERNED CITIZEN WHO REFUSES TO MIND HIS OWN BUSINESS.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29158128&ROWNUMBER=50&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIRBAGS HAVE DEPLOYED AND THERE IS NO SIGN OF IMPACT DAMAGE TO THE VEHICLE. THE FRONT RIGHT HAND SUSPENSION HAS COMPLETELY SNAPPED OFF AND THE UNDAMAGED WHEEL IS LYING BESIDE THE CAR. SINCE THE WHEEL IS UNDAMAGED THIS FAILURE CANNOT HAVE BEEN CAUSED BY RUNNING INTO A POTHOLE OR EVEN A HERD OF WILDERBEEST SWEEPING MAJESTICALLY ACROSS THE FREEWAY. THE BOLTS HAVE SNAPPED. IT SEEMS LIKELY THAT TESLA IS USING THE SAME FRAGILE 2 PIECE BOLTS THAT HAVE BEEN SNAPPING ON THE MODEL S AND MODEL X. A PHOTOGRAPH OF THE BROKEN MODEL 3 AND A PHOTOGRAPH OF A SNAPPED BOLT FROM A MODEL S IS ATTACHED WITH THIS COMPLAINT. PLEASE NOTE THAT I AM NOT THE OWNER, I AM A CONCERNED CITIZEN ACTING IN THE PUBLIC INTEREST. DATE OF INCIDENT AND SPEED OF VEHICLE ARE APPROXIMATIONS. I HAVE USED A DUMMY USA ADDRESS BECAUSE YOUR WEBSITE WILL ONLY ACCEPT A US ADDRESS. I HAVE BEEN INFORMED THAT IT IS PERFECTLY LEGITIMATE FOR A NON OWNER AND NON US CITIZEN TO FILE COMPLAINTS. MY CORRECT NAME AND CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION.

SUDDEN UNINTENDED ACCELERATION. VEHICLE WAS RETRIEVED FROM SERVICE CENTER AFTER A CENTER SCREEN/COMPUTER REPLACEMENT. LATER THAT EVENING, WHEN ARRIVING AT THE DESTINATION AT A RESIDENTIAL NEIGHBORHOOD, I RELEASED THE ACCELERATOR PEDAL AND TURNED TO APPROACH THE CURB. WHEN THE VEHICLE WAS NEXT TO THE CURB, IT SUDDENLY ACCELERATED. I QUICKLY APPLIED THE BRAKE PEDAL AND TURNED THE WHEEL TO STEER AWAY FROM THE CURB TO AVOID COLLISION WITH A PARKED CONSTRUCTION VEHICLE. VIDEO OF THE INCIDENT WAS CAPTURED WITH THE RING DOORBELL CAMERA AND VIDEO FOOTAGE IS AVAILABLE.

I WAS AT THE SUPERCHARGING STATION IN DUBLIN ( CALIFORNIA) . WHEN I WANTED TO TAKE REVERSE AND PARK MY CAR FOR SUPERCHARGING.MY CAR SHOWED THE OPTION OF AUTOPARK. SINCE THERE WAS AN OPEN SPOT AVAILABLE FOR PARKING MY CAR (WHERE MY CAR FITS PROPERLY - AS PER TESLA GUIDELINES) .I STARTED AUTO PARKING ,IN AUTOPARK FEATURE USUALLY THE CAR COMES CLOSE TO THE OTHER CAR AND THEN TAKES NECESSARY TURN. BUT IN MY CASE THE CAR CAME VERY CLOSE TO THE OTHER CAR AND INSTEAD OF STOPPING IT SPEEDED UP AND DASHED TO THE OTHER CAR IN THE PARKING SPOT. MY CAR HAS COLLISION PREVENTION PLUS IT PROVIDES ACCURATE DISTANCE IF THERE IS SOME OBJECT BEHIND MY CAR, BUT IN THIS CAR NEITHER OF THE SYSTEMS ALERTED ME AND LED TO A CRASH.I RAISED A COMPLAINT TO TESLA ABOUT THE AUTO PARK FEATURES PROBLEM BUT HAVEN'T RECEIVED ANY ANY WORD FROM THEM. I HAVE ATTACHED THE IMAGES OF THE CAR.

WHILE DRIVING IN AUTONOMOUS MODE IT SUDDENLY VEERED TO THE RIGHT WHERE AN 18 WHEELER WAS IN THE NEXT LANE. IT ALMOST HIT THE TRUCK. I WAS ATTENTIVE ENOUGH TO TAKE CONTROL. AFTER A FEW MINUTES SOMETHING HAPPENED AGAIN.

HERE IS A MODEL 3 IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28782924&ROWNUMBER=52&LOADRECENT=TRUE THE LOWER BALL-JOINTS ON THE FRONT SUSPENSION HAVE SNAPPED. THIS IS VERY LIKELY THE CAUSE OF THE ROLLOVER AND NOT THE RESULT OF IT. A PHOTOGRAPH IS ATTACHED OF ANOTHER MODEL 3 (THE RED ONE) WHICH HAS THE SAME SNAPPED OFF BALL-JOINTS. THESE BALL JOINTS APPEAR TO BE THE SAME RIDICULOUSLY WEAK TWO PART FRICTION WELDED BALL JOINTS THAT ARE USED ON THE MODEL S AND MODEL X. PHOTOGRAPH OF A SNAPPED BALL JOINT IS ALSO INCULDED IN THIS SUBMISSION. THANK YOU. DRIVE SAFELY AND WATCH OUT FOR TESLAS.

PASSENGER DOORS OPENED ELECTRICALLY. I BELIEVE MANUAL BACKUP OPENING EXISTS ONLY WITH FRONT DOOR. WILL REAR SEAT PASSENGERS BE ABLE TO EVACUATE ARITHMETIC FIRE, OR IN WATER, OR WILL THEY BE TRAPPED? HAS NOT HAPPENED, BUT MIGHT IT HAPPEN?

I HAVE HAD A SERIES OF ESCALATING INCIDENTS (SEE ATTACHED PDF) THAT HAVE EACH INVOLVED THE VEHICLE DISABLING AUTOMATIC EMERGENCY BRAKING SYSTEM (ABS), TRACTION CONTROL, PARTIAL STEERING CONTROL, REGENERATIVE BRAKING (FOR ELECTRIC VEHICLE), AND MOST RECENTLY EXPERIENCED COMPLETE LOSS OF STEERING FUNCTION WHILE REVERSING AS WELL AS AN ADDITIONAL WARNING THAT MY AIRBAG WAS DISABLED. INITIALLY I WAS ADVISED TO RESET MY CAR SINCE IT MAY BE A SOFTWARE GLITCH SIMILAR TO A COMPUTER OR PHONE NEEDING A RESTART. AFTER SEVERAL INCIDENTS, I WAS ADVISED TO TAKE IT TO A SERVICE CENTER WHERE I WAS INFORMED THAT IT WAS A FIRMWARE ISSUES KNOWN TO TESLA, BUT EXPERIENCED A CRITICAL SHUT DOWN OF MY VEHICLE'S PERFORMANCE AND SAFETY FUNCTIONS THE NEXT DAY. I HAVE SEEN BEEN INFORMED THAT THEY HAVE REPLACED THE HIGH VOLTAGE REGULATOR AND THE WIRING HARNESS. I HAVE NOT RECEIVED AN UPDATE SINCE CONFIRMING THAT THEY BELIEVE THE LATEST REPAIR WILL MAKE THE CAR WHOLE, SAFE, AND FUNCTIONAL.

SAFETY ISSUE WITH REAR DOORS. REAR PASSENGERS AND SPECIALLY CHILDREN WHO ARE UNABLE TO EXIT THROUGH THE FRONT OF THE VEHICLE CAN BECOME TRAPPED IN THE EVENT OF A FIRE OR MAJOR COLLISION THAT DISABLES THE ELECTRICAL POWER TO THE DOORS. FRONT DOORS ARE EQUIPPED WITH EMERGENCY RELEASE LATCH HOWEVER, REAR DOORS HAVE NO SUCH SAFETY BACKUP IN A LIFE AND DEATH SITUATION.

TESLA'S CEO, MR. ELON MUSK, HAS MADE SO MANY FRAUDULENT STATEMENTS IN THE PAST 10 YEARS. YET, NO GOVERNMENT AGENCY INCLUDING THE SEC, HAS DONE ANYTHING ABOUT THESE DELIBERATE, FRAUDULENT AND OBVIOUS STATEMENTS. PLEASE CONSIDER THE FOLLOWING FACT: CONSUMER REPORT TODAY ANNOUNCED THAT IT IS NOW RECOMMENDING MODEL 3 OF TSLA BECAUSE THE BRAKING PROBLEM HAS BEEN SOLVED. ACCORDING TO AN ARTICLE THAT I READ TODAY, A SENIOR ENGINEER WHO HAS BEEN WORKING ON THIS AND SIMILAR ISSUES FOR THE PAST 28 YEARS, INDICATED THAT THE RETEST THAT CONSUMER REPORT CONDUCTED WAS ON DRY ASPHALT. ACCORDING TO HIM, NOW THAT THE CALIBER HAS CHANGED, IT IS VERY LIKELY THAT THE BRAKING DISTANCE ON WET AND SNOWY ASPHALT HAS BEEN IMPACTED NEGATIVELY. ACCORDING TO HIM, THIS IS A FUNDAMENTAL ISSUE WHICH ENDANGERS PUBLIC SAFETY. LET'S GET TESLA, CONSUMER REPORT AND AN INDEPENDENT THIRD PARTY TO TEST THE BRAKING DISTANCE ON WET AND ALSO SNOWY ASPHALT, AND SEE IF THOSE DISTANCES HAVE BEEN AFFECTED NEGATIVELY. AGAIN, ACCORDING TO AN EXPERT WITH 28 YEARS OF EXPERIENCE, IT IS VERY LIKELY THAT THE NEW CALIBRATION HAS AFFECTED THE BRAKING DISTANCE NEGATIVELY ON WET AND SNOWY ASPHALT. ALSO ACCORDING TO THIS EXPERT, TESLA KEEPS RUSHING AND DOESN'T CONDUCT ENOUGH SAFETY TESTS THAT IS STANDARD IN THE INDUSTRY. TESLA AND CONSUMER REPORT HAVE FIDUCIARY RESPONSIBILITIES TO THE WORLD TO CONDUCT THESE TESTS AS WELL. IT'S A MATTER OF PUBLIC SAFETY. THE CAR MANUFACTURING INDUSTRY HAS BEEN AROUND FOR OVER 100 YEARS. ALSO, ACCORDING TO THIS EXPERT,THIS IS THE FIRST TIME THAT A CAR MANUFACTURER HAS BEEN ABLE TO REDUCE THE BRAKING DISTANCE OF ITS CAR ON DRY ASPHALT OVER THE AIR BY USING A SOFTWARE RECALIBRATION. THE EXPERT IS WARNING THAT WE ARE DEFINITELY IN UNCHARTERED TERRITORY, AND THESE TESTS ABSOLUTELY MUST BE CONDUCTED TO ENSURE PUBLIC SAFETY FOR THE WORLD. LET'S PROTECT THE WORLD AND THE HUMAN BEINGS. THANKS.

DRIVER FELT SUDDEN UNINTENDED ACCELERATION WHILE PARKING THE CAR. THE ACCELERATION HAPPENED WITHIN THE LAST COUPLE OF SECONDS WHEN THE CAR WAS TURNING 90% AT PRETTY NORMAL SPEEDS TO PARK. THE CAR HIT A TREE, AND SUFFERED SIGNIFICANT FRONTAL DAMAGE.

WHOSE CRIMINAL LIABILITY IS THE INDEPENDENT GUIDE? SELF-DRIVING CARS MUST BE BANNED FOR LEGAL REASONS WITHOUT PERSONAL LIABILITY.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO PART OF A STORE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE CONTACT NOTIFIED TESLA'S SERVICE CENTER AT (610) 407-7030, BUT THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

HERE IS A VIDEO THAT HAS JUST BEEN UPLOADED TO YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4GUHSMIPIQ4 THIS OWNER THINKS IT IS PERFECTLY SAFE TO JAM SOME FRUIT IN THE STEERING WHEEL TO ELIMINATE THE "HOLD STEERING WHEEL" NAGS. HE DOES NOT SEEM TO BE A COMPLETE IDIOT. THE PROBLEM IS THAT HE HAS BEEN MISLEAD BY THE HYPE SPREAD BY TESLA AND CEO ELON MUSK. DESPITE SEVERAL FATAL CRASHES MUSK IS STILL SPREADING THE MESSAGE THAT NHTSA FOUND AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER. NHTSA HAS NOW REVEALED THAT THE CLAIM WAS BASED ON TESLA'S OWN (UNVERIFIED) DATA. MORE PEOPLE WILL DIE UNLESS THIS UNCONTROLLED AND HIGHLY DANGEROUS EXPERIMENT IS HALTED IMMEDIATELY. PLEASE DO SOMETHING. THANK YOU. DEEPLY CONCERNED CITIZEN.

UNINTENDED ACCELERATION OF 2018 TESLA MODEL 3. ISSUE DESCRIPTION: ISSUE OCCURRED ON 05/04/18 AT APPROX. 11:52 AM WHILE TRYING TO PARK THE VEHICLE IN A PARKING LOT OF A GROCERY STORE. THE VEHICLE WAS IN THE PARKING SPACE POSITION WHEN IT SUDDENLY ACCELERATED WITHOUT ANY INPUT FROM THE DRIVER. THE BRAKES WERE APPLIED HOWEVER THEY FELT INOPERATIVE. IT FELT AS THOUGH THE DRIVER HAD NO CONTROL OVER BRAKING AND THE VEHICLE HAD A MIND OF ITS OWN. THE DRIVER TURNED THE STEERING WHEEL TO AVOID DIRECTLY HITTING A DUMPSTER WHILE TRYING TO BRAKE. THE PASSENGER SIDE OF THE VEHICLE THEN HIT A CURB AND A PONY WALL. AFTER THE IMPACT, THE DRIVER WAS ABLE TO TURN THE VEHICLE WHILE APPLYING THE BRAKES THAT EVENTUALLY BROUGHT THE VEHICLE TO A STOP. PROBABLE CAUSE: UNKNOWN. GIVEN THE VEHICLE IS NEW, IT IS DIFFICULT TO IDENTIFY A REASON WHY WOULD IT ACCELERATE UNINTENTIONALLY. THE VEHICLE IS EQUIPPED WITH ENHANCED AUTO PILOT WHICH WAS NOT ENGAGED AT THE TIME OF INCIDENT. THE NIGHT PRIOR TO THE INCIDENT THE VEHICLE DISPLAYED SOFTWARE GLITCH WHERE IN IT WOULD NOT CONTROL THE VOLUME OF THE RADIO WHILE DRIVING WITH THE BUTTONS ON THE STEERING WHEEL AND WAS STUCK IN CONTROLLING THE STEERING WHEEL POSITION. CAR IS RUNNING SOFTWARE VERSION 8.1 (2018.14.13 9E3B7FF)