NHTSA ODI #11298079

2020 Honda Civic Complaint

Service Brakes

Filed January 9, 2020 · Incident date January 9, 2020

Vehicle
2020 Honda Civic
Component(s)
Service Brakes
Complaint filed
January 9, 2020
Date of incident
January 9, 2020
Reported VIN
2HGFC3A55LH

Owner's description

THE CRASH MITIGATION ACTIVATED TWICE IN TWO DIFFERENT SITUATIONS ALMOST CAUSING ME TO GET REAR ENDED TWICE. THE FIRST TIME WAS WHEN I WAS GOING THROUGH A ROUNDABOUT, THE CAR IN FRONT OF ME WAS A NORMAL CAR LENGTH AHEAD AS WE BOTH ENTERED THE CIRCLE. THE CAR IN FRONT TURNED LEFT AND I WAS GOING STRAIGHT THROUGH. AT THIS TIME THE CAR WAS OUT OF MY WAY AND IN THE TURN AND SUDDENLY MY CAR SLAMMED ON THE BRAKES ALMOST TO A COMPLETE STOP. THE CAR BEHIND ME ALSO STOPPED ABRUPTLY AND NEARLY REAR ENDED ME. MY LEFT HAND WAS RESTING ON THE WHEEL AND THE SUDDEN STOPPAGE MADE MY FINGERS CRUNCH UP INTO THE STEERING WHEEL FEELING LIKE A "JAMMED" FINGER. THE SECOND TIME THE CRASH MITIGATION ACTIVATED WAS AT 0550 IN THE MORNING ON THE WAY TO WORK. I WAS ENTERING A 4-WAY WITH NO VEHICLES IN FRONT OF ME. I WAS APPROACHING THE INTERSECTION AT AROUND 25 MPH AND MIDWAY THROUGH THE INTERSECTION THE CAR SLAMMED ON IT'S BRAKES ALMOST TO A CLEAR STOP. I DOWN SHIFTED AND WHEN IT RELEASED I PRESSED THE GAS AND ABOUT 2 SECONDS LATER IT ACTIVATED AGAIN. THE VEHICLE BEHIND ME LAID ON HIS HORN IN ANGER THE ENTIRE TIME AS HE ALMOST HIT ME TWICE IN THAT EVENT. THE 4-WAY I WAS APPROACHING HAD NO VEHICLES GOING THROUGH, HOWEVER THE RIGHT SIDE ENTRY HAD A VEHICLE STOPPED AT THE LIGHT AND THAT PARTICULAR SIDE IS ELEVATED AS IT COMES DOWN A SLIGHT HILL. BOTH OF THESE EVENTS WERE TERRIFYING AND NOW I AM AFRAID THAT THIS VEHICLE WILL DO IT AGAIN AT ANY TIME WHEN I AM IN AWARE. I FEEL THIS VEHICLE IN IT'S CURRENT STATE IS UNSAFE AND MY CONFIDENCE IN IT IS VERY LOW. I DRIVE ABOUT 100 MILES EVERY DAY FOR WORK AND AM NERVOUS ABOUT THE CRASH MITIGATION SYSTEM CAUSING ME TO GET REAR ENDED. I AM 43 YEARS OLD AND HAVE NEVER BEEN IN AN ACCIDENT AND NOW I'M FEELING IT IS NOT IF, BUT WHEN. VERY UNSATISFIED WITH THIS PURCHASE NOW AND FEEL OTHERS MUST BE HAVING SAME ISSUES.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.