NHTSA ODI #11298098

2020 Honda Civic Complaint

Electrical System / Wheels / Electronic Stability Control (esc)

Filed January 9, 2020 · Incident date December 1, 2019

Vehicle
2020 Honda Civic
Component(s)
Electrical System / Wheels / Electronic Stability Control (esc)
Complaint filed
January 9, 2020
Date of incident
December 1, 2019
Reported VIN
SHHFK7H80LU

Owner's description

OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SAME ANSWER WAS GIVEN ' THE PART IS ON BACK ORDER AND 'WE WILL CALL YOU WHEN WE GET IT'. NO ADDITIONAL INFORMATION OR SUGGESTION WAS GIVEN TO US. IN THE MEANTIME, OVER 4 WEEKS LATER, ALTHOUGH THE CAR IS DRIVABLE NONE OF THE SAFETY FEATURES ARE OPERATIONAL AND I AM NOT SURE WHAT WARNING LIGHTS TO TRUST OR IGNORE.

Check a specific vehicle

Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.

Related

Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.