NHTSA ODI #11362344

2020 Jeep Grand Cherokee Complaint

Vehicle Speed Control

Filed October 2, 2020 · Incident date September 29, 2020

Vehicle
2020 Jeep Grand Cherokee
Component(s)
Vehicle Speed Control
Complaint filed
October 2, 2020
Date of incident
September 29, 2020
Reported VIN
1C4RJEBG9LC

Owner's description

HOLDING THE "+" BUTTON DOWN FOR MORE THAN A SPLIT SECOND CAUSES THE SPEED TO QUICKLY INCREASE IN 5 MPH INCREMENTS. WHILE DRIVING ON THE INTERSTATE AT 65 MPH, I PRESSED THE "+" KEY AND WITHIN SECONDS THE SPEED CONTROL SETTING JUMPED TO 95 MPH. I HIT "CANCEL" AS FAST AS I COULD. IN JEEP'S 2017 AND 2019 MODELS THAT I OWNED THE SPEED INCREASED GRADUALLY WHEN THE "+" KEY WAS DEPRESSED. TH SELLING DEALERSHIP CHECKED OUT THE VEHICLE AND REPORTED TO ME THAT IT WAS WORKING AS DESIGNED. SEE ATTACHMENT.

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2020 Jeep Grand Cherokee Vehicle Speed Control Complaint (#11362344) | VinDecoder