NHTSA ODI #11405576

2021 Jeep Grand Cherokee Complaint

Steering

Filed March 30, 2021 · Incident date March 30, 2021

Vehicle
2021 Jeep Grand Cherokee
Component(s)
Steering
Complaint filed
March 30, 2021
Date of incident
March 30, 2021
Reported VIN
1C4RJFBGXMC

Owner's description

WHEN I SHIFT THE TRANSFER CASE IN TO NEUTRAL, FOR TOWING BEHIND MY RV, AND THEN PUT THE TRANSFER CASE BACK IN TO GEAR SO I CAN DRIVE THE JEEP THE POWER STEERING IS INOPERABLE FOR 20-30 MINUTES. IF I HAD AN EMERGENCY THE JEEP WOULD NOT BE ABLE TO BE DRIVEN FOR THAT TIME PERIOD. THE LOCAL JEEP DEALER CAN NOT FIND ANY CODES INDICATING A PROBLEM. I HAVE SINCE TEST DRIVEN OTHER 2021 JEEP GRAND CHEROKEES AND FOUND THE SAME PROBLEM

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.