NHTSA ODI #11423900

2020 Ford Explorer Complaint

Unknown Or Other

Filed July 8, 2021 · Incident date June 1, 2021

⚠ Crash reported

Vehicle
2020 Ford Explorer
Component(s)
Unknown Or Other
Complaint filed
July 8, 2021
Date of incident
June 1, 2021
Reported VIN
1FMSK7FH4LG

Owner's description

FIRENo INJURIES0 DEATHS0 WHEN SHIFTING INTO DRIVE, VEHICLE WILL RANDOMLY HAVE A HARD BRAKE PEDAL AND VEHICLE WILL LURCH FORWARD WITH INCREASED RPM. USE OF REVERSE, VEHICLE WILL SUDDENLY STOP AND SOUND AS IF YOU HIT SOMETHING. BRAKE PEDAL VERY HARD.. THE ISSUE OCCURS FROM A STATIONARY CONDITION, IN DRIVEWAY OR PUBLIC PARKING AREAS, SO THIS CAUSES CONCERN THAT IT DID RESULT IN A COLLISION WITH ANOTHER VEHICLE. ISSUE CANNOT BE REPEATED ON DEMAND. IT IS ENTIRELY RANDOM AND EVERY DRIVE HAS TO BE APPROACHED WITH THE EXPECTANCY THAT THE VEHICLE WILL MOVE WITHOUT NORMAL BRAKES TO STOP. THERE ARE NO ALERTS TO TELL US WHY (OR WHICH SYSTEM) IS THE ISSUE. THIS HAS OCCURRED RANDOMLY SINCE LEASING THIS EXPLORER . FORD SERVICE SEEMS SURPRISED AND UNAWARE OF THIS

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.