NHTSA ODI #11438221

2020 Ford Explorer Complaint

Engine And Engine Cooling

Filed October 26, 2021 · Incident date October 26, 2021

Vehicle
2020 Ford Explorer
Component(s)
Engine And Engine Cooling
Complaint filed
October 26, 2021
Date of incident
October 26, 2021
Reported VIN
1FM5K8GC4LG

Owner's description

When using the defrost or air conditioner or just having the fan on, exhaust fumes enter the cars cabin. Its very troublesome that when I took it to a Ford dealer and they checked it out and said the catalytic converter was cracked but told us Ford had no fix for it. Its very dangerous especially in the morning time when you need to use the defrost you have roll all the windows down and freeze you butt off.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.