NHTSA ODI #11440495

2021 BMW X3 Complaint

Structure

Filed November 15, 2021 · Incident date January 1, 2021

Vehicle
2021 BMW X3
Component(s)
Structure
Complaint filed
November 15, 2021
Date of incident
January 1, 2021
Reported VIN
5uxty5c00m9

Owner's description

The contact owns a 2021 BMW X3. The contact stated that the tailgate would fall on the contact without warning upon use. On one occasion, the tailgate had fallen on her left arm and the contact had to wrestle her arm out of the vehicle as the tailgate sensor failed to recognize her arm. Once her arm was released, the tailgate locked her purse inside the vehicle. The contact did not suffer any injuries. The contact called the dealer and arrangements were made to drop her off at home and to take her back to the vehicle once a spare key was made. The contact also stated that the car alarm would independently activate without warning while being driven and while stationary. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.