2021 Jeep Grand Cherokee Complaint
Steering / Electrical System / Service Brakes
Filed November 26, 2021 · Incident date November 25, 2021
- Vehicle
- 2021 Jeep Grand Cherokee
- Component(s)
- Steering / Electrical System / Service Brakes
- Complaint filed
- November 26, 2021
- Date of incident
- November 25, 2021
- Reported VIN
- 1C4RJKDG3M8
Owner's description
The car lost communication with the Body Control Module causing multiple features to malfunction, including power steering, while we were on the road. It's a 2021 vehicle that we leased only 29 days prior to the incident. Yes, with multiple important features malfunctioning at once, we were at risk. Fortunately, we were not on a highway or driving in inclement weather or this would have been even more dangerous. The problem has been confirmed by the dealer. The vehicle was inspected by the dealer after the incident. There were no prior warning signs and the problems came about rapidly.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.