2020 BMW X5 Complaint
Seat Belts
Filed December 9, 2021 · Incident date April 8, 2021
- Vehicle
- 2020 BMW X5
- Component(s)
- Seat Belts
- Complaint filed
- December 9, 2021
- Date of incident
- April 8, 2021
- Reported VIN
- 5UXCR6C02L9
Owner's description
Purchased the car Feb 2020. Over 6 months ago, back seat belts (middle and left side) stopped working. Seat belt will not click. Brand new car with nonfunctioning seat belts. Been trying to get hold of the dealer to fix and did not get anywhere. After months of hassle, they ordered the seat belts to be replaced. After dropping off the car, I get an email asking me to approve the fix for a cost of $1,100. Want to report malfunctioning unsafe car with nonworking seat belts (brand new car, a little over 1 year old) and a dealer that want to charge me for their malfunctioning seat belts. anyone that get in the car in the back is not safe. cannot use the car due to safety issues.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.