2021 Ford Explorer Complaint
Structure / Wheels
Filed December 9, 2021 · Incident date October 25, 2021
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Structure / Wheels
- Complaint filed
- December 9, 2021
- Date of incident
- October 25, 2021
- Reported VIN
- 1FMSK7FH5MG
Owner's description
On October 25, 2021; my wife and I were driving across country when we experienced a blow-out at 75 MPH in New Mexico (about 80 miles west of Amarillo. The blow-out was caused by body cladding, which came off the right rear door of our 2021 Ford Explorer - apparently attributable to 19+ MPH desert cross winds at highway speeds of 75 MPH. The trim lodged in the right rear wheel well; slicing the tire and cutting a gash from the aluminum rim. We had to get to California for a scheduled closing on our new home and were therefore unable to stay in Amarillo or Albuquerque for the three days required to receive a matching rim and tire, so I had a nearby tire store install a wheel of a different size with an offsetting tire size to approximate the circumference of the stock wheels and tires. Ford has thus far neglected to acknowledge the obvious defect that would allow a body part to blow off the car and has offered no assistance in repairing the car or reimbursing me for the wheel and tire I had to purchase to meet personal legal obligations. I've seen evidence in online forums indicating other incidents of body trim blowing off Ford Explorers at highway speeds. Ford must take responsibility for this defect and reimburse other owners and me for costs incurred to resolve implications of their defective body parts.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.