NHTSA ODI #11448037

2020 Chrysler Pacifica Complaint

Service Brakes

Filed January 19, 2022 · Incident date December 28, 2021

Vehicle
2020 Chrysler Pacifica
Component(s)
Service Brakes
Complaint filed
January 19, 2022
Date of incident
December 28, 2021
Reported VIN
2C4RC1L74LR

Owner's description

The van has experienced loss of braking twice during our 17,000 miles of ownership. During a braking sequence, the brakes essentially gave out and almost felt like the van lunged forward. Driver instinct was to push the pedal to the floor and after a second or so, the van braking recovered. I believe it to be an issue with the transition between regenerative braking and traditional braking. I have read forum posts with similar experienced, but have not received support of confirmation from Chrysler. I have driven many vehicles over my 22 years and have never experienced a loss of braking this significant.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.