2020 Chrysler Pacifica Complaint
Power Train / Electrical System / Engine
Filed April 12, 2022 · Incident date April 9, 2022
- Vehicle
- 2020 Chrysler Pacifica
- Component(s)
- Power Train / Electrical System / Engine
- Complaint filed
- April 12, 2022
- Date of incident
- April 9, 2022
- Reported VIN
- 2C4RC1L71LR
Owner's description
Driving from PA to GA when after 775+ miles, and twenty five minutes from our destination we received an message indicating to pull over safety as the vehicle was coming to a stop. Three kids in car seats stuck on the highway waiting for a tow is not comforting. The car dealership plugged the vehicle into a charger and they indicated everything appeared fine. On the next leg of our journey driving to FL, we went about 350 miles before receiving the same message and braking down yet again. The engine eventually turned back on after 35 minutes and I was able to pulled into a charging station two miles away. We charged it 45% and make it to our destination some 175 miles later. We took it to another Chrysler dealership in FL and they indicated their was an issue with some temp sensors and performed updates to the hybrid control processor software. The three error codes we rec'd were: "Stop Safely, Vehicle Will Shut Off Soon," "Service Charging System," "Battery Conditioning Leave Ignition in Run." There may have been a fourth. This is an extremely dangerous issue. We were fortunate that it happened in daylight hours and were able to pull off to the side of the road. Pray that we make the 1,200 miles track back to PA safety.
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