NHTSA ODI #11460711
2021 Jeep Grand Cherokee Complaint
Electrical System
Filed April 14, 2022 · Incident date September 1, 2021
- Vehicle
- 2021 Jeep Grand Cherokee
- Component(s)
- Electrical System
- Complaint filed
- April 14, 2022
- Date of incident
- September 1, 2021
- Reported VIN
- 1C4RJKBG5M8
Owner's description
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving, the navigation system became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that a software update was needed. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 1,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.