2020 Honda Civic Complaint
Electrical System / Air Bags
Filed May 9, 2022 · Incident date April 14, 2022
1 injury reported
- Vehicle
- 2020 Honda Civic
- Component(s)
- Electrical System / Air Bags
- Complaint filed
- May 9, 2022
- Date of incident
- April 14, 2022
- Reported VIN
- 2HGFC2F64LH
Owner's description
i have experienced multiple issues with the sensors since I've had this vehicle in December 2020. The sensor issues have caused my vehicle to shut down and slowly stop as I was driving on the freeway. The latest incident caused my airbag to deploy without any reason while I was driving slowly in a residential parking lot. It went off in my face and I suffered from hearing problems. I am fortunate that this incident did not harm anyone as it put others at risk from the airbag unexpectedly blocking my view and distracting me from driving. Although the dealership, Tempe Honda, repaired the other sensor issues, they refuse to repair the airbag issue. They are claiming that I need to have my insurance pay for the repair. I have had two mechanics inspect the vehicle and confirm that this is a defective airbag sensor that caused the airbag to deploy. I have not driven the vehicle since this incident as it is unsafe for me to drive. The vehicle is available for inspection at any time. I have contacted Honda on multiple occasions. They have Case #12968314 is my case number and every time that I call, the representative tells me that a Case Manager will call me but I have not received any calls. I also sent an email to Honda on 02 May 2022 detailing this incident that occurred on 14 April 2022.
Check a specific vehicle
Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.
Related
Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.