NHTSA ODI #11468017

2021 Jeep Grand Cherokee Complaint

Forward Collision Avoidance

Filed June 7, 2022 · Incident date May 26, 2022

Vehicle
2021 Jeep Grand Cherokee
Component(s)
Forward Collision Avoidance
Complaint filed
June 7, 2022
Date of incident
May 26, 2022
Reported VIN
1c4rjkbg6m8

Owner's description

Forward collision warning system and auto emergency braking system non operative since vehicle was purchased from new. Have paper work from local dealership confirmation that systems are non operative but they can not fix and do not know why. Was told that this is an issue on all Jeep’s. Corporate has a case open but will not call me back and when I call them system states that I can leave a voicemail with my case worker but then hangs up with no options to speak to anyone.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.