2021 Ram 1500 Complaint
Electrical System
Filed July 25, 2022 · Incident date May 13, 2022
- Vehicle
- 2021 Ram 1500
- Component(s)
- Electrical System
- Complaint filed
- July 25, 2022
- Date of incident
- May 13, 2022
- Reported VIN
- 1C6SRFFM5MN
Owner's description
On three separate occasions within two months, the truck completely shut down without any warning. The first time I was at a stop light, when light turned green, I stepped on gas and truck died. Nothing worked on the vehicle, there were no messages or warnings. The truck was towed to dealership, tried to replace RF hub but "unable to be performed"-swapped star connector cavity to C12 and communication achieved-RF replace procedures passed. Five weeks later, went to start truck in driveway and wouldn't start, truck was completely dead, had mechanic come to home ,test the battery ,and it was fine. He thought the remotes were not communicating; had to be towed to dealership again, truck sat there for a few days, dealership said it started up, they did diagnostics, found nothing wrong and handed truck back to me. One week later, started the truck with remote and as I was walking to the truck, it died, completely shut down and had to be towed again. Truck has been at dealership for 17 days, diagnosed that the RF hub needs to be replaced. This truck is unsafe and unpredictable as it could just shut down at any time, cause an accident where people could get injured or killed.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.