NHTSA ODI #11481543

2021 Ford Explorer Complaint

Power Train

Filed August 27, 2022 · Incident date August 23, 2022

Vehicle
2021 Ford Explorer
Component(s)
Power Train
Complaint filed
August 27, 2022
Date of incident
August 23, 2022
Reported VIN
1FM5K8GC4MG

Owner's description

I recently had the recall addressed at my local Ford dealer, Performance Ford in Randolph, NJ. Ford is only allowing dealerships to reprogram the parking break to engage whenever the vehicle is placed in park. If the axle bolt were to shear, it would disengage, allowing the vehicle to roll in park. This remedy does not adequately address the underlying issue- which was the fact that Ford’s Chicago mfg facility used a part designed for the 4-cyl engine power train, not the 4 bolt design required in the Police Interceptor and Explorer ST versions. The police version will be getting the parts upgraded while consumers are left with a band-aid solution. NHTSA should force Ford to address the issue- which is an inadequate bolt configuration for the HP/Torque output of performance version Explorers. This is a safety hazard as the bolt can snap while in use, disconnecting the drive axle from the rear differential.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.