NHTSA ODI #11499267

2020 Ford Explorer Complaint

Electrical System / Service Brakes / Forward Collision Avoidance

Filed December 28, 2022 · Incident date December 24, 2022

Vehicle
2020 Ford Explorer
Component(s)
Electrical System / Service Brakes / Forward Collision Avoidance
Complaint filed
December 28, 2022
Date of incident
December 24, 2022
Reported VIN
1FMSK7FH6LG

Owner's description

Braking system stopped working. I had no breaks on the Highway! All systems lit up on my dash. Thankfully I was able to coast down the side of road in neutral until the car stopped. Whole time I was holding the brake down to the floor. Upon stopping it automatically threw into park. I turned the car off and then started again and everything seemed fine. I was scared to death to even drive it any further. I took it to the dealership to have it looked at. I see this is a problem with 2020 explorers and it needs to recalled. Someone is going be seriously injured or even die in the event of a wreck from this issue

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.