NHTSA ODI #11505360

2021 Jeep Grand Cherokee Complaint

Exterior Lighting

Filed February 3, 2023 · Incident date August 1, 2021

Vehicle
2021 Jeep Grand Cherokee
Component(s)
Exterior Lighting
Complaint filed
February 3, 2023
Date of incident
August 1, 2021
Reported VIN
1C4RJKAG5M8

Owner's description

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that he had to manually hold the high-beam headlights switch with his left hand while driving for the high-beam headlights to operate as needed. The contact stated that the high-beam headlights would deactivate and not operate as needed without the switch being held. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure, but the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V797000 (Exterior Lighting) however, the VIN was not included. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100.

Check a specific vehicle

Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.

Related

Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.