NHTSA ODI #11507850

2021 Ford Explorer Complaint

Unknown Or Other / Equipment

Filed February 17, 2023 · Incident date December 23, 2022

Vehicle
2021 Ford Explorer
Component(s)
Unknown Or Other / Equipment
Complaint filed
February 17, 2023
Date of incident
December 23, 2022
Reported VIN
1FM5K8GC1MG

Owner's description

Issue with navigation system. Many times is shows no GPS. Navigation does not always recognize current vehicle position and many times navigation does not even work. On many occasions, upon starting the vehicle, the clock does not even work when the navigation system isn't being used. This is a safety issue when we are traveling out of town. We are not fans of using our phones for navigation as an alternative to the faulty vehicle onboard navigation. This first started happening December 2022.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.