2023 Jeep Grand Cherokee Complaint
Back Over Prevention / Forward Collision Avoidance
Filed April 3, 2023 · Incident date March 29, 2023
- Vehicle
- 2023 Jeep Grand Cherokee
- Component(s)
- Back Over Prevention / Forward Collision Avoidance
- Complaint filed
- April 3, 2023
- Date of incident
- March 29, 2023
- Reported VIN
- 1C4RJKBGXP8
Owner's description
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while shifted in reverse, the rear-view camera failed and displayed a blank screen. The contact then stated that the front camera then failed and displayed a blank screen. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a software glitch that needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that they were aware of the issue with no time frame. The failure mileage was approximately 25.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.