2020 Chrysler Pacifica Complaint
Unknown Or Other
Filed April 11, 2023 · Incident date April 10, 2023
- Vehicle
- 2020 Chrysler Pacifica
- Component(s)
- Unknown Or Other
- Complaint filed
- April 11, 2023
- Date of incident
- April 10, 2023
- Reported VIN
- 2C4RC1GG8LR
Owner's description
During the afternoon on April 10, 2023, I was merging onto I-12 in Baptist, LA. I was traveling on the roadway for no more than 20 seconds when a loud explosion happened. I nearly crashed my car as I had no idea what had just happened other than glass was everywhere. So I pulled to the shoulder of the road only to find that my sunroof had exploded. The metal piece that is part of the sliding part was hanging on my rubber clearly showing it had not been properly secured. I had my 3 young children in the vehicle and again glass everywhere. There was no indication that something was wrong with my sunroof. I called the dealership where I purchased this vehicle and they stated they have heard this is happening and I need to file a complaint. Chrysler this is absolutely uncalled for and needs to be rectified! My sunroof was closed, the temperature outside was 61, and no severe weather.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.