2021 Jeep Wrangler Complaint
Electrical System / Engine
Filed April 29, 2023 · Incident date February 22, 2023
- Vehicle
- 2021 Jeep Wrangler
- Component(s)
- Electrical System / Engine
- Complaint filed
- April 29, 2023
- Date of incident
- February 22, 2023
- Reported VIN
- 1C4JJXP69MW
Owner's description
1st Jeep recall. Data update completed. Next day engine light. 2 weeks for first appointment. 3 weeks to get next appointment. After recall next day engine light heater codes. PCM replaced. Vehicle went Totally dead. New 12volt battery. Still dead. Star Stellantis Technical Assistance Request #1 Technicians from Michigan came and reprogrammed vehicle. Star #2 engine light heater codes still. A new recall for heater pump out for Jeep 4xe. My Vin # not included. Took possession June or July 2021. Current 3450. Miles. Jeep 4xe Hybrid unlimited. Vehicle has been @ dealership since February 2023. Here it is May 2023. I've talked with customer care. Still no parts. Still no work on vehicle. Told by dealership it needs heater pump and a battery heater warmer. No charging issue ever with plug in. Recall was for Stalling. Getting the big run around. Vehicle sat in garage for about a month or so. Then recall. On return to dealership , it crapped out in front of dealership. They had to clear all the codes to get it in service. So now into 5th month without vehicle. Recall goofed up my vehicle. Or it was already like that waiting to happen. Reliability ? Not ready as it is. It's just continues to sit @ dealership. ?
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.