NHTSA ODI #11526105

2021 Ram 1500 Complaint

Steering

Filed June 8, 2023 · Incident date May 6, 2023

Vehicle
2021 Ram 1500
Component(s)
Steering
Complaint filed
June 8, 2023
Date of incident
May 6, 2023
Reported VIN
1C6SRFJT4MN

Owner's description

For past month have been getting "service power steering" mssg when starting truck with no power steering..turn truck off it resets and all is fine. Yesterday 6/7/23 started truck now light stays 9n and have had intermittent loss at times with power steering called dealer and have appointment Wednesday 6/14/23 for recall issue and this problem at Shivley Motors in chambersburg PA. Have been reading forum about this issue and will update upon diagnosis from dealer. My vehicle has the electronic steering assist so there is no pump or fluid that I am able to check it is all incased in a gear box and seems that 2013 thru 2019 had recall for this issue. I am concerned of my loss of steering driving to myself and passengers. Dealer did not seem concerned which concerns me this writing is document.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.