NHTSA ODI #11531596

2020 Ford Explorer Complaint

Electrical System

Filed July 11, 2023 · Incident date July 10, 2023

Vehicle
2020 Ford Explorer
Component(s)
Electrical System
Complaint filed
July 11, 2023
Date of incident
July 10, 2023
Reported VIN
1FMSK8DH1LG

Owner's description

The Radio would not keep stations and eventually was almost always static. I took it to the Ford dealership that I purchased from since it is supposed to have a full warranty. They are now saying that it has water leaking in from the roof and it has damaged the OEM (?) system. They don't know if Ford will cover under warranty so I now sit with no vehicle as they wait for a decision. When and if it gets repaired I will now have to worry about other damage that will be caused by a leaking roof vehicle.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.