2021 Jeep Grand Cherokee Complaint
Service Brakes / Forward Collision Avoidance
Filed July 11, 2023 · Incident date July 7, 2023
1 injury reported
- Vehicle
- 2021 Jeep Grand Cherokee
- Component(s)
- Service Brakes / Forward Collision Avoidance
- Complaint filed
- July 11, 2023
- Date of incident
- July 7, 2023
- Reported VIN
- 1C4RJKBG4M8
Owner's description
Crossing 4 way intersection with no cars or animals in site and while accelerating at about 40 mph vehicle came to a shuddering halt in the middle of the road for no reason. My husband and I were both thrown forward whipping our necks back and forth and my collar bone taking a direct hit with the seat belt. There were no sounds to warn us, no lights came on it just slammed its own brakes for no reason. My dealership brought me a loaner and vehicle was towed to them where they are working on getting the issue solved, but I am going to be terrified this will happen again and rightly so.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.