NHTSA ODI #11534479

2020 Jeep Wrangler Complaint

Power Train

Filed July 25, 2023 · Incident date July 24, 2023

Vehicle
2020 Jeep Wrangler
Component(s)
Power Train
Complaint filed
July 25, 2023
Date of incident
July 24, 2023
Reported VIN
1C4HJXDG5LW

Owner's description

Events leading up to the incident Approx 7:25pm on July 24, 2023 driving up a hill on 71/75 South, he in 6th gear, lost acceleration, downshifted to 5th gear still losing acceleration, smelled an awful burning smell, then heard a clunk sound, clutch fell to the floor. Noticed some smoke, temperature gauge normal. I had enough momentum to pull off to the right shoulder. Turned the car off, called a family member for help @ 7:28pm. About a minute later the smoke became thicker & that's when I exited the vehicle. Called 911 at exactly 7:30pm. Engulfed in flames before I got off the phone with 911. Fire department arrived @ 7:35pm. .First noticed clutch slippage on Sat July 15th, 2023. Appointment was made for July 20, 2023 but they informed me 10min prior to the appointment by text that I couldn't wait on it and they couldn't provide a loaner vehicle

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.