NHTSA ODI #11535412

2021 Ford Explorer Complaint

Engine

Filed July 31, 2023 · Incident date July 15, 2023

Vehicle
2021 Ford Explorer
Component(s)
Engine
Complaint filed
July 31, 2023
Date of incident
July 15, 2023
Reported VIN
1FMSK8FH3MG

Owner's description

The contact owns a 2021 Ford Explorer. The contact stated while driving approximately 60 MPH, there was a rattling sound coming from the vehicle. The contact stated that the vehicle started shaking and vibrating before the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.