NHTSA ODI #11539718

2021 Tesla Model 3 Complaint

Vehicle Speed Control / Forward Collision Avoidance

Filed August 21, 2023 · Incident date August 12, 2023

Vehicle
2021 Tesla Model 3
Component(s)
Vehicle Speed Control / Forward Collision Avoidance
Complaint filed
August 21, 2023
Date of incident
August 12, 2023
Reported VIN
5YJ3E1EAXMF

Owner's description

I was driving west bound on I4 August 12th 2023 at 1236pm at mile marker 45-47. I was in the left hand lane with the cruise control set at 73 mph. all traffic was moving well. there was no car in front of me. there was a car passing me slowly on the right. there was a retaining wall to my left. My car for no reason changed the setting on my cruise control from 73 to 35mph. this caused my husband and I to be thrown forward and I had to jam on the gas to try to regain speed. This was the 4th time this happened and the second time I have reported to Tesla who insists that there is nothing wrong with the car. I am scared if someone is following me closely I will be rear-ended at a high rate of speed. They continue to quote information from the manual and in the invoices insinuating that any incident occurring from this would be my fault. This is a terrifying thing to happen when there is no reason for the car to slow for any reason.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.