2020 Ford Explorer Complaint
Back Over Prevention
Filed August 25, 2023 · Incident date August 25, 2023
- Vehicle
- 2020 Ford Explorer
- Component(s)
- Back Over Prevention
- Complaint filed
- August 25, 2023
- Date of incident
- August 25, 2023
- Reported VIN
- 1FM5K8HC4LG
Owner's description
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the camera became inoperable with the display screen going black. The vehicle had not been diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.