2021 Ford Explorer Complaint
Unknown Or Other
Filed August 26, 2023 · Incident date January 21, 2023
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Unknown Or Other
- Complaint filed
- August 26, 2023
- Date of incident
- January 21, 2023
- Reported VIN
- 1FMSK7DH9MG
Owner's description
The first window that exploded is The back windshield when my husband and I were sitting in the parking lot at the American Legion. I took the Explorer to Duval Ford they suggested I call Ford Corporate. They said they didn’t know why the window exploded. On Wednesday the right passenger back window exploded as I was traveling on Interstate 95. I called Corporate Ford and they said take it to Duval Ford to be assessed. This is two windows in 8 months that have exploded. It cost me out of pocket a total of $900 to replace both windows.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.