2024 BMW X5 Complaint
Power Train / Fuel/propulsion System
Filed September 6, 2023 · Incident date September 6, 2023
- Vehicle
- 2024 BMW X5
- Component(s)
- Power Train / Fuel/propulsion System
- Complaint filed
- September 6, 2023
- Date of incident
- September 6, 2023
- Reported VIN
- 5UX43EU08R9
Owner's description
We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles on it, and this is the second issue we have encountered with it. We had another sensor error pop up 3 days after purchase, and had to take this car into the dealership for 10 days. We have actually been driving this car for less than 2 weeks. This is completely unacceptable and dangerous. The car is unsafe to drive and we have no way of getting back to our home state. Roadside assistance has been unable to locate a tow truck to take us to the nearest town, and we are still sitting on the side of a dark road.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.