NHTSA ODI #11544924

2021 Ford Explorer Complaint

Power Train / Vehicle Speed Control

Filed September 16, 2023 · Incident date September 15, 2023

Vehicle
2021 Ford Explorer
Component(s)
Power Train / Vehicle Speed Control
Complaint filed
September 16, 2023
Date of incident
September 15, 2023
Reported VIN
1FMSK8DH0MG

Owner's description

While driving on a freeway on Sep 15th 2023, wrench light showed up and immediately vehicle speed dropped from 65 to 30mph. This is second time this issue has happened and luckily my family survived accidents. First incident occured on Aug 13th 2023, after which i towed my vehicle to dealership. They repaired and said its safe to drive now. But issue is recurring. Please help me on this as I am reporting this issue second time on NHTSA. I reported first incident also which happened on Aug 13 ,2023

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.