2020 Ford Explorer Complaint
Power Train
Filed October 17, 2023 · Incident date October 8, 2023
- Vehicle
- 2020 Ford Explorer
- Component(s)
- Power Train
- Complaint filed
- October 17, 2023
- Date of incident
- October 8, 2023
- Reported VIN
- 1FMSK7FH0LG
Owner's description
The contact owns a 2020 Ford Explorer. The contact stated that while driving 25 MPH, the vehicle became hesitant while downshifting. The vehicle independently jerked. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty transmission that needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 92,200.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.