NHTSA ODI #11551185
2020 Jeep Grand Cherokee Complaint
Steering
Filed October 21, 2023 · Incident date October 20, 2023
- Vehicle
- 2020 Jeep Grand Cherokee
- Component(s)
- Steering
- Complaint filed
- October 21, 2023
- Date of incident
- October 20, 2023
- Reported VIN
- 1C4RJFBG4LC
Owner's description
The steering is overly heavy. That is, it requires a great deal of effort to turn-- a dangerous amount of effort. Steering the car is an immense chore that leads to exhaustion and is dangerous when making even the slightest maneuvers on the road. When the wheel is turned the turning causes a muffled, strained/rubbing sound. There is some kind of friction that there shouldn't be within the steering column.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.