NHTSA ODI #11551463

2020 Jeep Grand Cherokee Complaint

Unknown Or Other / Fuel/propulsion System

Filed October 23, 2023 · Incident date October 21, 2023

Vehicle
2020 Jeep Grand Cherokee
Component(s)
Unknown Or Other / Fuel/propulsion System
Complaint filed
October 23, 2023
Date of incident
October 21, 2023
Reported VIN
1C4RJFAG8LC

Owner's description

This issue has now happened 3 times. The first time it happened I took it in and they said it was an auxiliary battery that was replaced. The issue is the vehicle will stall and shutoff completely because it is completely out of fuel even though the electronic gauge and the needle show it has gas in it. This Saturday we was driving on the interstate at around 70mph and it showed a little over a 1/4 tank on the needle and 130 miles to empty on the digital readout. It shutoff completely and we were almost hit on the interstate from behind I barely had enough coast to get over to the side of the road. The first time it happened it shutoff and was going much slower and it actually started back up and let me drive. The second time I was siting at the gas station with a little lesss than 1/4 showing on the needle and it shutoff and wouldn't start back until we pushed it to the pump and put gas in it. When this happens it never takes a full tank to fill it back up so there is gas in the vehicle.This is very dangerous.

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